We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Bloomfield, New York 14469
Ben H
Job Details: 04/02/2025
Start button was broken causing inconsistent contact on the start switch. Replaced start button and tested unit
We serviced a
MAYTAG REFRIGERATOR
Model MSD2650HEW
Near Fairport, New York 14450
Zach L
Job Details: 04/02/2025
No cooling in unit. Compressor not running. Receiving 120v. Windings tested open. Needs new compressor.; ordrng 1 W10160407 (Compressor) and 2 W11506635 (Process tube)s and 1 W11504420 (8x6) and 1 W11506619 (8x8) and 1 W11504430 (7x6)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Webster, New York 14580
Zach L
Job Details: 04/02/2025
Replaced hinges. Ran diagnostic cycle. Latched and unlatched lid repeatedly with no issues.; dspstn on spec-tagged invntry: 1 WP8563965 HINGE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Webster, New York 14580
Zach L
Job Details: 04/02/2025
"Package in freezer running against top drawer when opening. Adjusted food arrangement, noise gone."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Rochester, New York 14625
Zach L
Job Details: 04/02/2025
"F1E5, inverter failure. Mica sheet damaged, burn marks. Likely caused by magnetron arcing. Needs new inverter, magnetron, and mica sheet.; ordrng 1 W10915651 (Cover plate) and 1 W11325604 (Inverter) and 1 W11346197 (Magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYW2
Near Rochester, New York 14618
Zach L
Job Details: 04/01/2025
Replaced sump assy and tested unit on 1 hour wash
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Rochester, New York 14610
Zach L
Job Details: 04/01/2025
Adjusted freezer door and heated gasket into proper shape
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Penfield, New York 14526
Zach L
Job Details: 04/01/2025
Replaced thermistor harness and tested
We serviced a
GE REFRIGERATOR
Model GFE28GMKMES
Near Walworth, New York 14568
Zach L
Job Details: 04/01/2025
Touch controls unresponsive. Needs new UI panel; rqstng P&A on 1 WR17X26324 (Touch control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Canandaigua, New York 14424
Zach L
Job Details: 04/01/2025
"Diode has infinite resistance in both direction, needs new diode.; ordrng 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rush, New York 14543
Ben H
Job Details: 04/01/2025
Found clog in drain hose. Cleaned out drain hose and tested unit
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Penfield, New York 14526
Andres V
Job Details: 04/01/2025
Installed new inverter and still got same result. Called techline and sent them picture of where unit arched. They informed me unit is unrepairable sr 7741257915
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW1
Near Webster, New York 14580
Andres V
Job Details: 04/01/2025
"Replaced the sump and pump, tested unit and watched for leaks. Unit is working properly"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Victor, New York 14564
Ben H
Job Details: 04/01/2025
Found two screws missing from door hinge and used the extra screws on the left hand side to reattach hinge properly. Customer also states that unit is making a grinding noise and when I checked I found that the drum was slightly out of round and the panel on the right hand side was slightly bent in. I bent the panel out and realigned the drum and unit no longer makes grinding noise. If panel bends out again and customer calls back then order drum W10508188 and panel W11233548
We serviced a
KITCHENAID RANGE
Model KSIS730PSS0
Near Webster, New York 14580
Andres V
Job Details: 04/01/2025
"Called techline and sent pictures they transferred me to safety team, they informed me they will contact customer to figure out next steps. Unit is unrepairable SR7741260172 safety team sr 7741247651"
We serviced a
KITCHENAID OVEN
Model KSDG950ESS8
Near Webster, New York 14580
Andres V
Job Details: 04/01/2025
"I started a bake cycle, i watched the cooling fan to see if it kicked on but did not. All connections are plugged in. I did notice that fan was hard to spin.; ordrng 1 W11100513 (Control board) and 1 W11620737 (Cooling fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near Pittsford, New York 14534
Ben H
Job Details: 04/01/2025
"Unit is having an issue with shutting off and not filling properly and everything is out of timing ( it will try to run the wash motor while it's draining etc) I quoted customers mom $527 for the cost of the new board, labor and service call. She will talk to her daughter when she gets home and daughter will call into office about whether they want to fix it or not; ordrng 1 W11173661 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Penfield, New York 14526
Ben H
Job Details: 04/01/2025
Bottom arm was disconnected. Reattached arm and tested unit
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, New York 14580
Andres V
Job Details: 04/01/2025
"Replaced the control board, ran diagnostic cycle. Unit is working properly"
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Rochester, New York 14617
Andres V
Job Details: 04/01/2025
Ran drain and spin found cam making grinding noise. I replaced the cam and tested unit. Unit no longer makes noise.; used 1 W10721967 (Cam) from stock
We serviced a
GE RANGE
Model PSS93YP8FS
Near Rochester, New York 14618
Dave L
Job Details: 04/01/2025
Front right triple burner it functioning. Ordering burner and panel; rqstng P&A on 1 WB30T10155 (Front right triple) and 1 WB27X45306 (Panel)
We serviced a
GE RANGE
Model GRF60LAV1FS
Near Palmyra, New York 14522
Ben H
Job Details: 04/01/2025
When I got to the house and checked for power I had 120 volts on the black wire and only 12 volts on the red wire. Tested voltage at the outlet and the readins were the same Instructed customer to call an electrician
We serviced a
WHIRLPOOL DRYER
Model WED8500DR1
Near Rochester, New York 14613
Dave L
Job Details: 04/01/2025
Installed repair kit due to noise ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Canandaigua, New York 14424
Ben H
Job Details: 04/01/2025
Found heating element broken. Ordered new heating element; ordrng 1 WP8544771 (Heat element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rochester, New York 14612
Dave L
Job Details: 04/01/2025
Found that the customer wasSeeing residualPacking foam that was left in the ice bin and became mixed with ice in the ice bin.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, New York 14612
Dave L
Job Details: 04/01/2025
Slider is broken. Rotor bolt is stripped. Ordering drive system. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 8 W11027980 (Screw)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rochester, New York 14612
Dave L
Job Details: 04/01/2025
Water supply slow and causing the unit to take longer to begin. Opened water supply all the way.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Greece, New York 14626
Dave L
Job Details: 04/01/2025
Found loose pulley on cam preventing spin. Tightened pulley
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Hilton, New York 14468
Dave L
Job Details: 04/01/2025
Spoke to customer. Latch is broken. ; ordrng 1 W11670519 (Latch) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11735316 (Control) and 1 W11643701 (HarnesS)
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ05
Near Rochester, New York 14624
Dave L
Job Details: 03/31/2025
Compressor is failing. Ordering compressor. ; ordrng 1 W10233960 (Conpressor) and 1 W11504431 (7/5) and 2 W11504416 (8.6-6)s and 1 W11506635 (Process tube) and 2 W11504415 (8.5-8)s and 1 W11506621 (6mm) and 1 W11504430 (7/6)
We serviced a
GE OVEN
Model PK7800SK6SS
Near Rochester, New York 14617
Dave L
Job Details: 03/31/2025
Low speed on cooling fan does not function. Ordering fan ; rqstng P&A on 1 WB26X10182 (Fan)
We serviced a
WHIRLPOOL DRYER
Model WGD94HEXW2
Near Irondequoit, New York 14617
Dave L
Job Details: 03/31/2025
"Replaced blower, motor, rollers, belt , idler, and coils. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT , used 1 4392067 (REPAIR KIT), and 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, New York 14620
Zach L
Job Details: 03/31/2025
Door seal partially unseated from channel. Seal has no visible flaws or damage. Properly installed seal and tested
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Rochester, New York 14618
Zach L
Job Details: 03/31/2025
Replaced sump assy and tested unit
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Pittsford, New York 14534
Ben H
Job Details: 03/31/2025
Found the drain cleanout clogged with various items. Cleaned out drain and tested unit
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, New York 14607
Andres V
Job Details: 03/31/2025
"Replaced the control board, actuator,interface and switch temp. Tested unit on a diagnostic cycle, I was also able to start a normal cycle.; dspstn on spec-tagged invntry: 1 W11212745 ACTUATOR"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW2
Near Rochester, New York 14609
Andres V
Job Details: 03/31/2025
"Found unbalanced pause error, unit is giving error even when running a empty load, recommend replacing control board ; ordrng 1 W11740022 (Control board)"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Rochester, New York 14609
Andres V
Job Details: 03/31/2025
"Found heating element not getting any continuity, replaced element and tested it. Unit is heating now."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Rochester, New York 14610
Andres V
Job Details: 03/31/2025
"Unit is working properly, noise is wash pump running. Customer was concerned about starting process."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Webster, New York 14580
Andres V
Job Details: 03/31/2025
I lubricated the mullium and the pivot block to help mullium slide in easier when door is being closed.
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Walworth, New York 14568
Andres V
Job Details: 03/31/2025
"Customer stated that another company came out and repaired the washer, I did grab the harness and clip from customer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV01
Near Fairport, New York 14450
Ben H
Job Details: 03/31/2025
Went to install door and noticed that the water hookups are the same as the hookups on the current door and do not match the ones on the fridge ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Rochester, New York 14616
Dave L
Job Details: 03/31/2025
Removed iceBlockage from defrost drain
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, New York 14450
Ben H
Job Details: 03/31/2025
Installed the adjusting racks that customer provided.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14612
Dave L
Job Details: 03/31/2025
Actuator was stuck between modes causing a noise. Replaced actuator and toggled between spin and agitate to verify movement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, New York 14612
Dave L
Job Details: 03/31/2025
"Replaced freezer led. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER , used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RB0
Near Rochester, New York 14623
Zach L
Job Details: 03/31/2025
Outer glass panel broken. Needs new door glass; ordrng 1 W11741357 (Outer door glass) and 1 W11178521 (Door badge)
We serviced a
KENMORE WASHER
Model ="110.23912100"
Near Rochester, New York 14623
Zach L
Job Details: 03/31/2025
"Installed new timer and tested. No change in unit. Found capacitor receiving 120v, not sending proper voltage to motor. Needs new capacitor.; ordrng 1 WP8572720 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, New York 14450
Ben H
Job Details: 03/31/2025
Replaced control board and tested unit on diagnostic cycle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, New York 14619
Ben H
Job Details: 03/31/2025
Replaced door gasket and made sure they were sealing correctly ; dspstn on spec-tagged invntry: 1 W11030683 GASKET and 1 W11574983 GASKET-DOR
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14624
Ben H
Job Details: 03/31/2025
Replaced lid and ran a diagnostic cycle to ensure that the lid locks correctly
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near North Chili, New York 14514
Ben H
Job Details: 03/31/2025
Customer says unit is having intermittent issue with not finishing cycles. I could not get unit to have this issue and there are no error codes stored. Customer also states that the squealing is still there and when I checked underneath and rotated the cam I noticed the sound of loose change underneath the washplate that is getting caught in the grarcase underneath the wash plate and possibly grinding the gears causing the noise. I tried to remove wash plate and clean out underneath but the wash plate would not come up so I ordered a new washplate and gearcase. will have to break the old one off; ordrng 1 W10902814 (Washplate) and 1 W11449840 (Gearcase)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Hilton, New York 14468
Dave L
Job Details: 03/31/2025
Replaced consoleDue to shorted key
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Henrietta, New York 14467
Zach L
Job Details: 03/31/2025
Installed diverter disc
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Victor, New York 14564
Zach L
Job Details: 03/31/2025
Water in drip pan. Removed water and ran on express wash for 20 minutes. No traces of leak. Customer to monitor.
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIC18NNZS0
Near Fairport, New York 14450
Zach L
Job Details: 03/31/2025
"Found running pressures at -18.8inHg on low side, 62psi high side. Equalized in under 2 minutes at near 0psi. Signalling low side sealed system leak with no refrigerant in system. Found refrigerant in system. Charged with 250psi nitrogen and bubble tested. Heard no hissing, found no leaks. After 45 minutes, pressure had not dropped. Found a place where section of suction tubing was in contact with hot gas line. Contacted techline, SR#7741254461 Techline agrees pressures indicate low side leak with no refrigerant in system. Unable to adequately explain running pressures and no nitrogen leaks. Vacuumed system to 500 microns and recharged with 5.5oz of R134a. Unit did successfully make a batch of ice. If issue persists, will order an oversized dryer per JM, and a compressor and evaporator per techline."
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Hilton, New York 14468
Dave L
Job Details: 03/31/2025
Replaced console due to communication error ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11165546 VALVE
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Penfield, New York 14526
Andres V
Job Details: 03/31/2025
Replaced the dispenser door and tested water dispenser. Unit now registering that door is closed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Rochester, New York 14625
Andres V
Job Details: 03/31/2025
Replaced ice maker cycled it and called for water.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Hilton, New York 14468
Dave L
Job Details: 03/31/2025
"Front right switch does not pulse . Ordering switch ; ordrng 1 W10917724 (Switch), used 1 Sh15 (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Rochester, New York 14609
Andres V
Job Details: 03/27/2025
"Unit has unbalanced load even when running a diagnostic cycle with no clothes, washer is balanced and does not move around. Tested multiple times and got error code each time. ; ordrng 1 W11740022 (Control board)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Rochester, New York 14605
Andres V
Job Details: 03/27/2025
"I set unit to a 400 degree bake cycle and took the 3 high temp and 3 low temp, found unit averaging a temp of 383. I calibrated unit to cook 15 degrees hotter."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, New York 14621
Andres V
Job Details: 03/27/2025
"Unit has roches in the control board, I explained to customer I cannot install parts in that condition. I urged him to clean out the range of any roaches and if he does get rid of them he can give us a call back. Order W11764616 (control) W11565127 (spark module) W11666003 (electrode) W11688146 (electrode)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Rochester, New York 14618
Zach L
Job Details: 03/27/2025
Unit leaking from diverter. Needs new sump; ordrng 1 W10861526 (Sump assy)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Irondequoit, New York 14609
Andres V
Job Details: 03/27/2025
Timer knob cracked cant turn timer to start cycle. ; ordrng 1 W11708423 (Knob( ship to customer))
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, New York 14621
Andres V
Job Details: 03/27/2025
"Unit has roches in the control board, I explained to customer I cannot install parts in that condition. I urged him to clean out the range of any roaches and if he does get rid of them he can give us a call back. Order W11764616 (control) W11565127 (spark module) W11666003 (electrode) W11688146 (electrode)"
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIC18NNZS0
Near Fairport, New York 14450
Zach L
Job Details: 03/27/2025
"Found unit warm, unable to freeze water. Found leak in cap tube at connection to drier. Replaced drier and trimmed cap tube. Vacuumed to 500 microns and recharged with 5.5oz of R134a. Unit successfully made batch of ice.; dspstn on spec-tagged invntry: 1 W10843121 DRIER-TUBE 1 W11504436 COUPLER AL BR 6X1.8 , and 1 W11504447 COUPLER BR 5X1.8"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Webster, New York 14580
Andres V
Job Details: 03/27/2025
Customer had done a heavy load causing basket to sag and the tub ring got caught in the back panel. Freed basket for panel and tested it. Unit is spinning correctly
We serviced a
GE DRYER
Model GFD65ESPN1SN
Near Webster, New York 14580
Andres V
Job Details: 03/27/2025
Found noise to be coming from the drum. Where drum is welded together is coming apart and splitting drum.; ordrng 1 WE21X29724 (Drum) and 1 WE22X32258 (Ui board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Penfield, New York 14526
Andres V
Job Details: 03/27/2025
"Replaced the right door gasket, used heat gun to help gasket form and seal better."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Henrietta, New York 14467
Zach L
Job Details: 03/27/2025
Diverter disc not installed with new sump assembly. Needs new diverter disc; ordrng 1 W11662107 (Diverter disc)
We serviced a
KENMORE WASHER
Model ="110.23912100"
Near Rochester, New York 14623
Zach L
Job Details: 03/27/2025
"Timer not powering start winding, motor unable to turn. Needs new timer.; ordrng 1 WP3955337 (Timer)"
We serviced a
KENMORE DRYER
Model ="110.60202990"
Near Rochester, New York 14609
Andres V
Job Details: 03/27/2025
"Took unit apart immediately noticed the felt on the back of the drum was falling apart. One roller the rubber was falling off and other one was sticking. Also motor windings are getting weaker, in order to start unit the start button has to be held down extra and can hear motor struggling to start. Customer wants to invest in a new unit.; dspstn on spec-tagged invntry: 1 WP691366 PULLEY-IDLER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Rochester, New York 14624
Zach L
Job Details: 03/27/2025
Found piece of filler insulation on bottom of defrost element. Smell caused by element heating insulation during defrost cycle. Cleared excess insulation from unit
We serviced a
GE WASHER
Model GFW655SSV0WW
Near Pittsford, New York 14534
Andres V
Job Details: 03/26/2025
I replaced the inverter board and tested unit. Unit still doesnt lock I try to start a cycle unit will shut off after a minute. Reccoemend replacing control board ; ordrng 1 WH22X37840 (Control board) and 1 WH22X36339 (UI panel) and 1 WH01X29528 (Door lock)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pittsford, New York 14534
Andres V
Job Details: 03/26/2025
The brackets on the top freezer rack were not pushed all the way down causing issue of sliding in and out
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JZ1
Near Lima, New York 14485
Andres V
Job Details: 03/26/2025
Customer complaint was when using bake cycle they smelled gas. Explained that its gas that didnt get completely burned off when it initially lit. Checked the door seal and flame pattern. Unit checks out good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Rochester, New York 14625
Andres V
Job Details: 03/26/2025
Found ice maker is not cycling and keeps calling for water causing it to overflow and fill ice bucket with water. Unit will need new ice maker; ordrng 1 W10908391 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Macedon, New York 14502
Andres V
Job Details: 03/26/2025
"Customer was concerned about wash pump being a louder then usual. Informed him that wash pump could be going out and will stop running at some point, he was just concerned about unit leaking down into basement."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW1
Near Webster, New York 14580
Andres V
Job Details: 03/26/2025
"Found F4e3 for wash pump not running, confirmed pump not washing. Unit will need new sump and pump; ordrng 1 W11613479 (Sump & pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rochester, New York 14616
Andres V
Job Details: 03/26/2025
"Found then fill tube frozen, thawed out the fill tube and filled ice maker. I also cycled power to unit."
We serviced a
KITCHENAID REFRIGERATOR
Model WRB322DMBM05
Near Clifton Springs, New York 14432
Zach L
Job Details: 03/26/2025
Replaced freezer door and swapped hinge on refrigerator door. Heated gaskets into proper shape
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Clifton Springs, New York 14432
Zach L
Job Details: 03/26/2025
"Customer reports all lights flashing, and unit unresponsive. Lid not locked, no water left in drum. Customer cycled power to unit, no change. Customer left unit unplugged for 4 days, and unit began working with no issues. No issues found during visit. No error codes stored, no problems in diagnostic cycle. All wiring connections secure. Customer to monitor unit"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS01
Near Geneva, New York 14456
Zach L
Job Details: 03/26/2025
Discoloration on top right hand corner of right door. Scratches on crisper bin lid. Needs new door and bin; ordrng 1 W11740852 (Stainless right door) and 1 W10858273 (Crisper bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB04
Near Lyons, New York 14489
Zach L
Job Details: 03/26/2025
"Unit covered by first year manufacturer warranty, proof of purchase attached. Issue caused by pest damage, evaporator fan unable to turn. Fan began working once pressure was applied to blades, clearing bugs from motor. Let unit run for 10 minutes, frost pattern began developing normally. Pest damage not covered by warranty, customer is aware bill will be sent for service fee"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Lyons, New York 14489
Zach L
Job Details: 03/26/2025
"Capacitor unable to supply proper charge to motor. Needs new capacitor.; ordrng 1 W11395618 (Capacitor), dspstn on spec-tagged invntry: 1 W11513255 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Sodus, New York 14551
Zach L
Job Details: 03/26/2025
"Separated high and low sides, blew clear with 250psi nitrogen. When installing new drier, lokring fitting broke. Not enough space on tubing to cut off and install new fitting. Contacted techline, SR#7741127274 Case is being reviewed, customer service will contact customer."
We serviced a
GE WASHER
Model GNW128PSMOWW
Near Rochester, New York 14610
Dave L
Job Details: 03/26/2025
Found discharge hose installed backwards causing a leak. Reversed hose and tested
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Webster, New York 14580
Dave L
Job Details: 03/26/2025
Repaired leak at evaporator seam. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Ontario, New York 14519
Dave L
Job Details: 03/26/2025
Replaced ice maker due to e5 error. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Williamson, New York 14589
Dave L
Job Details: 03/26/2025
Washer is stuck in drain lockout. Ordering control ; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD94HEXW2
Near Irondequoit, New York 14617
Dave L
Job Details: 03/26/2025
"Dryer motor is extremely loud. Ordering blower, motor, gas coils and returning with repair kit. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower) and 1 279834 (Coil kit), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Rochester, New York 14617
Dave L
Job Details: 03/26/2025
Wash motor receives 120vac but will not run customer declined to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Rochester, New York 14615
Dave L
Job Details: 03/26/2025
Found temps correct. Customer requesting data loggers ; ordrng 1 Dataloggers (Data loggers)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, New York 14612
Dave L
Job Details: 03/26/2025
"Replaced fan and harness due to frosted evaporator ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS , used 1 Sh15 (Sh) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, New York 14502
Zach L
Job Details: 03/26/2025
"Temps in freezer measured 5 degrees. Contacted techline, SR#7741225378 Techline advised testing thermistors, tests came back good. Techline advised changing from adaptive defrost to basic defrost. Changed setting. Customer to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, New York 14620
Andres V
Job Details: 03/25/2025
"Replaced the harness, control board and the auger motor. Tested unit out, unit is making ice"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Henrietta, New York 14467
Andres V
Job Details: 03/25/2025
"Found a faulty capacitor, replaced the capacitor and tested unit. Unit is working properly; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"
We serviced a
GE RANGE
Model JBS86SP5SS
Near Bloomfield, New York 14469
Andres V
Job Details: 03/25/2025
Replaced both switches and tested unit. Burners both working properly
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Macedon, New York 14502
Andres V
Job Details: 03/25/2025
"Checked error codes did not find any stored. Started a heavy duty cycle, cycle is working as intended. Customer is to take video if issue occurs again."