Near Ontario, NY 14519
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW97HEXW0 F6E1 error code stored. MCU should be replaced. Customer declined further repair.
Near Rochester, NY 14624
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Unit was not cooling properly due to a slow evaporator fan motor. Replaced fan motor. Unit testing good
Near Rochester, NY 14617
David
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Unit had an event where the freezer had thawed. Unit operating at time of arrival and has good temperature. Suspecting defrost control; ordrng 1 W10860447 (cntrl-elec)
Near Rochester, NY 14620
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS Replaced shelf support that was broken and preventing the crisper from closing. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Customer stated rack was falling. Upon inspection discovered that left side adjuster housing has cracked causing issue. Ordering housing cover and adjuster; ordrng 1 WPW10250162 (COVER ) and 1 WPW10588164 (HOUSING ), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Hamlin, NY 14464
David
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW5000DW2 Replaced pump and control due to unit not completing cycles. Unit tested good after test.
Near Rochester, NY 14620
Shaiman
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW01 "Customer stated that after repairing the gasket, water would not dispense. Door switches are functional. Checked harness connections at the top left hinge. Removed water filter and attempted to dispense water. Reset power to unit. Tested harness at main control and did not get power when attempting to dispense water. Tech line agent suggests replacing the UI and control board. SR: 7725369349; rqstng P&A on 1 W10435576 (FASCIA) and 1 W11035836 (MAIN CONTROL) and 1 W11082783 (USER INTERFACE )"
Near Rochester, NY 14606
Evan
Job Details: 07/19/2019
RANGE AMANA AGR6603SFW2 Customer stated that unit was not heating up to temp. Unit would not get hot while running bake cycle. Attempted to run preheat could not hear ignitor clicking once bake cycle started. Discovered that terminal connector at ignitor had come detached reattached connector ran preheat to 350. Unit tested good; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Rochester, NY 14609
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL NTW4516FW3 Customer states unit will not go complete a wash cycle. Latch would not lock. Replaced latch. Unit testing good. ; used 1 W11307244 (LATCH) from stock
Near Avon, NY 14414
Dave
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW94HEXW2 F8E2 dispenser system error .Called techline SR 7725379894 .said that would need a new dispenser if the wire harness is good . Found corrosion on the wires to the dispenser and on the board to the dispenser itself . Would need wire harness and dispenser motor . . Cleaned contacts on wire and board on motor . Use dielectric grease to prevent any more . Ran in auto diagnostics did not pass. But now a regular cycle is working . Customer will think about doing any further repairs .
Near Rochester, NY 14621
Evan
Job Details: 07/19/2019
DRYER KENMORE 417.804127 Replacing motor and blower due to old blower wheel cracking and seizing itself on motor shaft. Replaced motor and blower. Ran test cycle. Unit tested good
Near Rochester, NY 14623
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW5620HW0 Customer states unit won’t spin And is leaking water. Mounting point for inner rail to bulk dispenser is stripped preventing rail to be fastened securely. Replacing flawed components. Tested spin in manual verification; unit spins fine. F9E1 error code still stored. Unable to justify the exact source of the leak. Also replacing drain pump. ; ordrng 1 W11204544 (INNER RAIL) and 1 W11230114 (SCREW) and 1 W11316609 (DRAIN ASSEMBLY ) and 1 W11316671 (INNER DRAIN HOSE) and 1 W11318828 (DISPENSER LINER)
Near Rochester, NY 14612
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced the water valve and the full tube heater due to ice make fill tube freezing. Ran test harvest and fill. Unit filled Customer to monitor
Near Rochester, NY 14617
David
Job Details: 07/19/2019
REFRIGERATOR KENMORE 25378893013 Unit is not defrosting. Defrost timer is not advancing ordering timer; ordrng 1 215846604 (timer-defrost)
Near Rochester, NY 14615
David
Job Details: 07/19/2019
RANGE WHIRLPOOL WEGA25H0HN0 Replaced convection fan that was open. Unit tested good in diagnostics
Near Rochester, NY 14624
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Items on top shelf near damper are freezing and causing inconsistent temps. Recommending removing items from shelf near damper. Mullion control is sticking. Ordering mullion; rqstng P&A on 1 W11043010 (rail-mulln)
Near Canandaigua, NY 14424
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Tube from valve to water filter housing is leaking ordering new tube WPW10678712. ; ordrng 1 WPW10678712 (tube-water)
Near Palmyra, NY 14522
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer had found styrofoam in there ice . The foam may have been from when they purchased the unit and removed packing foam . Dump ice bin made sure there wasn't anymore debris in bin . Cycled ice maker . Checked water dispenser . Water flow is slow . Turned off saddle valve and reopened. Unit now has better water flow .
Near Palmyra, NY 14522
Shaiman
Job Details: 07/19/2019
WASHER MAYTAG MVWC565FW1 Replaced agitator due to items getting damaged. Service pointer #W11347319A. Repair successful.
Near Victor, NY 14564
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Called techline SR 7725372518 . Refrigerator not cooling . Found that there was a previous repair done to the unit a hard start was added to unit . Techline suggested replacing compressor W10309988. Wire harness to compressor as well W10805739. ; ordrng 1 W10309988 (compressor) and 1 W10805739 (harns-wire)
Near Rochester, NY 14610
Dave
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 The Mullion on the left hand door had fallen off and not allowing the door to shut . Re fixed mullion and adjusted hinges so the mullion was hitting in the right place l also adjusted the legs as well . Unit Tested good
Near Fairport, NY 14450
Dave
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MSS26C6MFB00 Freezer door not closing correctly. Found that the screws to the hinge were missing that are supposed to be holding the freezer door . Took one screw from fresh food door and moved it to the freeze ordering new screws WPW10297485 . Reheated gaskets and leveled the refrigerator doors to make sure that they are shutting as they should . .; ordrng 3 WPW10297485 (screw)s
Near Rochester, NY 14605
Dave
Job Details: 07/19/2019
RANGE AMANA AGR6603SFB2 F1E0 F1E1 internal board failure. F3E0 oven sensor error. Called techline SR 7725384412 . Unit is full of roaches and that is what caused the failure in the unit . Would need new control board . Unit is not covered under warranty.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN and 1 WPW10701462 HARNESS-INSULATED
Near Henrietta, NY 14467
Evan
Job Details: 07/19/2019
DISHWASHER KENMORE 587.14029200A Customer stated unit is leaking. Discovered that unit was dripping from fill hose. Was able to trim hose and reinstall. Ran unit once hose was trimmed and reclamped. Could not replicate issue once doing this. Ran multiple test cycles unit tested good
Near Rush, NY 14543
Evan
Job Details: 07/19/2019
RANGE JENN AIR JES1750FS1 Customer stated door would not shut correctly. Upon inspection discovered that hinges were not allowing door to seal properly at the top of the door. Replaced hinges and tested door for customer. Unit tested good
Near Conesus, NY 14435
Dave
Job Details: 07/19/2019
VERTICAL FREEZER WHIRLPOOL WZF34X18DW01 "Freezer not freezing bottles of water . Temperatures in unit area found 40 degrees. Unit needs sealed system work . Ordering evap W10858281 . Compressor W11174634; ordrng 1 W10858281 (evaporator) and 1 W10896198 (start-dev) and 1 W11174634 (compressor), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
Near Macedon, NY 14502
Evan
Job Details: 07/19/2019
DISHWASHER MAYTAG MDB4949SDZ0 Replacing Bracket for upper wash arm due to old bracket being missing from unit. Replaced bracket. Ran test cycle. Unit tested good
Near Rochester, NY 14606
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced evaporator with harness due to an incorrect defrost terminator. Freezer clips have broken ordering clips to be shipped direct ; rqstng P&A on 1 WPW10485089SHIPDIRECT (SHIP DIRECT) and 1 WPW10485096SHIPDIRECT (SHIP DIRECT), states that autho needed"
Near Rochester, NY 14624
Dave
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MBR2258XES1 Ice maker is not cycling correctly needs new ice maker .replaced ice maker With D7824706Q . Cycled ice maker . Unit tested good .; used 1 D7824706Q (ICEMAKER) from stock
Near Williamson, NY 14589
Shaiman
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer concerned about unit not draining. Unit drained 4 consecutive times with no issues. Unit testing good. Return with drain pump if issue returns. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
Near Williamson, NY 14589
Shaiman
Job Details: 07/19/2019
DRYER WHIRLPOOL WGD6620HC0 Customer states unit was throwing F3E3 error code. Replaced inlet thermistor. Unit testing good.
Near Rochester, NY 14624
Evan
Job Details: 07/19/2019
RANGE WHIRLPOOL WEE745H0FS0 Customer stated Burner was stuck on. Upon inspection discovered that switch had seized causing issue. Also interior of knob had cracked so customer could not turn burner off. Replaced knob and switch. Discovered that other knobs for other burners are beginning to have same issue shipping other 3 knobs directly to customer. Unit tested good ; ordrng 3 W11117415 (SHIP TO CUSTOMER )s
Near Webster, NY 14580
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left side door liner was caved in. Added shim to make contact with light switch. Light and water now works.
Near Webster, NY 14580
David
Job Details: 07/19/2019
DISHWASHER KITCHENAID KUDS40CVSS4 Ran unit with the clear door. Significant sudsing present still. Recommending changing detergents.
Near Rochester, NY 14608
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8500BC0 "The lid does not latch preventing the unit from starting. Replacing the lid, hinges, and hinge springs.; ordrng 2 WP8563964 (HINGE )s, rqstng P&A on 1 WPW10309357 (LEFT HINGE SPRING ) and 1 WPW10309358 (RIGHT HINGE SPRING) and 1 WPW10550304 (LID)"
Near Rochester, NY 14607
David
Job Details: 07/19/2019
REFRIGERATOR FRIGIDAIRE FRT18HS6JK4 Replaced loud evaporatorFan motor. Unit tested good
Near Pittsford, NY 14534
David
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Leveled unit so million will contact catch. Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 07/19/2019
DRYER WHIRLPOOL WED75HEFW0 Installed new UI and unit was still doing the same thing. Unit needs new control. Unsure if UI is functional due to issue with control. Ordering control ; ordrng 1 W10875486 (CONTROL )
Near Victor, NY 14564
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Replaced the compressor due to an open winding. Unit began cooling after install
Near West Henrietta, NY 14586
Evan
Job Details: 07/19/2019
DRYER WHIRLPOOL MEDX655DW1 Customer stated unit was not heating. Upon inspection discovered that unit was heating as it should but timer is not advancing when selecting cycle. Unit will dry items but timer will never move. Ordering timer ; ordrng 1 WPW10642928 (TIMER)
Near Churchville, NY 14428
Dave
Job Details: 07/19/2019
REFRIGERATOR GE PFSF6PKXDBB Fresh food evap fan not running. Replaced fan . As for water in fresh food compartment . Found the drain was plugged. Steamed and cleaned drain . Put copper wire from heating element to the drain hole so it does not freezer up .
Near Rochester, NY 14616
David
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Replaced led module due to intermittent light. Some light cameBack but freezer is still out. Ordering led modules.; ordrng 4 W10695459 (LED)s
Near Rochester, NY 14612
David
Job Details: 07/19/2019
50#IM 15" FS KITCHENAID KUIC15PRSX3 Found unit with melting ice bin and powered off. Unable to to power on. Unplugged and plugged back in unit started and began to cool. Quoted for a control board. Waiting on customer for an answer; rqstng P&A on 1 WPW10226156 (cntrl-elec)
Near Phelps, NY 14532
Evan
Job Details: 07/19/2019
OVEN WHIRLPOOL MGR6875ADW Customer stated unit was sparking on its own. Upon inspection discovered that right rear valve was sticking causing unit to spark. Cleaned valve and area around valve. Discovered that left rear ignitor was not sparking. Ordering ignitor ; ordrng 1 WP8523793 (IGNITOR )
Near Rochester, NY 14606
Dave
Job Details: 07/19/2019
WASHER MAYTAG MVWB766FW1 F8E1 long fill error code . found that the water valve has power to each valve but the hot water one is not turning on . Checked customer water to unit has good flow. Unit needs new valve. Ordering housing W11172234; ordrng 1 W11172234 (housing)
Near Webster, NY 14580
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8500DC5 "Returning for the second time for the same issue with the lid. The lid keeps breaking in the same spot. Contacted tech line regarding the problem. Agent suggests to replace the whole top, lid, and hinges. Agent also mentioned that using “Shout” spray and wash could make the plastic brittle on the lid. Coincidentally, the customer uses “Shout” on their clothes. However, still replacing the parts per tech line recommendation.SR: 7725386665; ordrng 1 W10817363 (CONSOLE TOP) and 1 W11129928 (DRAWER)"
Near Rochester, NY 14615
Shaiman
Job Details: 07/19/2019
WASHER WHIRLPOOL MVWC465HW2 "Customer concerned about a grinding noise during agitation. Discovered the nut That holds the pulley on the driveshaft came off, resulting in the pulley moving position and causing contact to the shield. Shield and belt are damaged. Splines on the pulley looks slightly stripped. Replacing shield, pulley, and belt. ; ordrng 1 W10721967 (PULLEY) and 1 W11087188 (SHIELD ) and 1 W11239857 (BELT), dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDTE104ESS4 Customer stated upper rack was falling. Upon inspection discovered that mounting tabs on adjuster had broken off causing rack to fall. Unit is also missing spring for soap dispenser door. Ordering adjusters and dispenser. ; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (ADJUSTER)s
Near Rochester, NY 14624
Shaiman
Job Details: 07/16/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer concerned about mold on bellow. Replacing bellow. ; ordrng 1 W11106747 (BELLOW)
Near Rochester, NY 14617
David
Job Details: 07/16/2019
REFRIGERATOR AMANA AFD2535FES Ice maker is leaking. Ordering ice maker; ordrng 1 D7824706Q (ice maker)
Near Dansville, NY 14437
Dave
Job Details: 07/16/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Found the connection to the water valve was loose and that is where the leak was coming from . Tighten connections to the valve . Turned water back on did not see any leaks . Tested water dispenser. Tested good .
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
WASHER MAYTAG MVWB835DW4 Customer stated that unit was still experiencing same issue with lint on clothing after cycle. Checked for error codes. Unit was displaying f0e5 (Off balance load) f0e3 (overload). Ran test cycle. Unit completed cycle as it should. Removed tub ring to inspect outer and inner tub. Both are clear of lint/debris. Customer is overloading unit this is cause for poor wash performance. Disgorging using power wash for larger loads to ensure load is receiving enough water.
Near Perry, NY 14530
Dave
Job Details: 07/16/2019
WASHER MAYTAG MVWB765FW3 "F7E9 error code lock rotor . Called techline SR 7725345195 . Washer will not change selection in the cycle . Power cycled unit . No change . Went into diagnostics. Calibrated unit and ran in auto diagnostics, unit went through . Unit still won't change wash selection. Ordering control board and user interface also ordering a lid lock . ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that top rack was falling due to adjuster wheel falling off. Upon inspection discovered that adjuster had broken at wheel shaft causing issue. Replaced adjusters. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
MICROWAVE MAYTAG MMV4206FZ2 Customer stated that door light would stay on while door was shut and unit would not run even after door was shut. Interlock switches are failing. Replaced interlock with updated interlock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
WASHER WHIRLPOOL WFW86HEBW1 Customer stated that unit stopped mid cycle and would not start cycle back up items were locked inside machine. Manually unlocked door and unplugged unit. After plugging unit back in checked incoming voltage on unit. Unit was receiving proper voltage but failing to Accept commands. Unit needs control. Replaced control. Ran test cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DRYER KENMORE 110.7090299 "Customer stated unit would not heat. Upon inspection discovered that thermal fuse had blown causing ignitor not to receive power. Also recommending replacement of gas coils due to unit still having original coils. Replaced coils & Thermal fuse. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT), and 1 WP3390719 (FUSE-THERMAL) from stock"
Near Rochester, NY 14606
Shaiman
Job Details: 07/16/2019
DRYER WHIRLPOOL WED7300DW0 Customer concerned about unit making a loud knocking noice. Rollers were heavily worn. Installed maintenance kit. Unit testing good. ; used 1 4392065 (REPAIR KIT) from stock
Near Webster, NY 14580
Evan
Job Details: 07/16/2019
DRYER MAYTAG MEDX655DW1 Customer stated that items are ripping while inside dryer. Upon inspection found that edges on blower vent are extremely sharp causing items to catch on vent. Ordering new blower ; ordrng 1 WP8541818 (BLOWER)
Near Rochester, NY 14613
Shaiman
Job Details: 07/16/2019
DRYER WHIRLPOOL WED4616FW0 Replaced harness & tested unit. Unit testing good.
Near Rochester, NY 14617
David
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDTM404ESS1 Lower spray arm was not properly seated allowing contact with the lower rack. Reseated and tested with the clear door. Unit tested good.
Near Rochester, NY 14612
David
Job Details: 07/16/2019
WASHER MAYTAG MHW9000YW Replaced damaged motor control unit that was preventing use. Unit tested good after install
Near Rochester, NY 14612
David
Job Details: 07/16/2019
WASHER WHIRLPOOL MHW8200FW0 Replaced control due to ACU memory error. Unit tested good in diagnostics. Recommending washer be put on a dedicated breaker.
Near Rochester, NY 14619
David
Job Details: 07/16/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Bail arm would not move down. Replaced ice maker unit tested good; used 1 4317943 (ICEMAKER) from stock
Near Rochester, NY 14607
David
Job Details: 07/16/2019
REFRIGERATOR KENMORE 2539345010 Replaced sagging fed gasket unit sealed after install
Near Rochester, NY 14613
David
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit has been frosting over in the fresh section since last repair. Switched to 8 hour defrost. Customer already defrosted unit. Defrost sensor testing good. ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10514110 MOTOR EVAPORATOR
Near Honeoye Falls, NY 14472
Dave
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 F4E3 wash pump failure error code . Replaced wash pump. Tested unit in auto diagnostics. Tested good .
Near Macedon, NY 14502
Dave
Job Details: 07/16/2019
WASHER MAYTAG MVWX655DW1 Found the wash plate screw was loose causing the noise that the customer was hearing . Tighten screw . Loc tite . Calibrated unit and ran in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Fairport, NY 14450
Dave
Job Details: 07/16/2019
WASHER WHIRLPOOL WTW4816FW0 Found a battery underneath the washer that was hitting the pulley and pulley cover . Removed battery and cleaned underneath unit . Calibrated washer . Ran in auto diagnostics. Tested good .
Near Rochester, NY 14610
Dave
Job Details: 07/16/2019
RANGE FRIGIDAIRE PLCF489CCB Oven needs new control . The control is not sending power to the bake element. Tested bake element ohms tested good . Control for this unit is discontinued and no longer available.
Near Rochester, NY 14620
Dave
Job Details: 07/16/2019
REFRIGERATOR AMANA ABB1921BRM00 Freezer evap frozen over. Put unit in diagnostics and turned on heater l heater tested good . But the compressor never turned off . Tapped the control with my hand the compressor turned off. Control is not turning off the compressor even when it goes into defrost .replaced control and tested unit . Tested good . Defrosted unit .; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Rochester, NY 14624
Dave
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Dishwasher leaking when cleaning the top rack . Tidal waving . Cleaned the holes on the spray are and reseated all connections that go to the top spray arm . Tested unit in diagnostics. Did not leak again
Near Williamson, NY 14589
Evan
Job Details: 07/16/2019
WASHER WHIRLPOOL WTW4616FW2 Customer stated that unit would not spin or agitate. Checked for codes. No codes were present. Ran test cycle. During agitation could hear clicking sound coming from underneath unit. Stopped cycle to inspect underneath unit. Discovered that cam had come detached from gearcase causing issue. Reattached cam and ensured it was seated properly. Unit tested good
Near Walworth, NY 14568
Evan
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KBFS25ECMS00 Customer stated unit was not producing ice. Upon inspection discovered that I’ve maker was receiving proper voltage but failing to cycle. Replaced ice maker jumped ice maker to watch unit cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Penfield, NY 14526
Evan
Job Details: 07/16/2019
RANGE WHIRLPOOL KFDD500ESS02 Replacing regulator due to local gas company red tagging unit at regulator. Replaced regulator. Tested burners. Unit tested good
Near Rochester, NY 14612
David
Job Details: 07/16/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 RecycledPower to reset lights. Light now operational.
Near Rochester, NY 14617
Dave
Job Details: 07/15/2019
DISHWASHER WHIRLPOOL WDT720PADM3 F5E1 F4E3 F7E1 washer pump failure . Dishwasher needs washer pump . Quoted customer for job . Customer will contact whirlpool and see if there is anything that they can do for them . Charged service call.
Near Rochester, NY 14617
Dave
Job Details: 07/15/2019
RANGE WHIRLPOOL WEG730H0DW0 F8E0 cooling fan error code . Oven needs new fan quoted customer. Customer is going to contact whirlpool about possibly having work covered. Charged service fee; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Rochester, NY 14624
Dave
Job Details: 07/15/2019
WASHER MAYTAG MVWC416FW1 F5E2 lid lock fault .replaced lid lock due to control not seeing that the lid was locked . Calibrated unit . Tested in auto diagnostics. Tested good .
Near Rochester, NY 14622
Dave
Job Details: 07/15/2019
MICROWAVE WHIRLPOOL WMH53520CW2 "Replaced transformer, magnetron, diode and capacitor for not heating . Tested unit . Tested good ."
Near Webster, NY 14580
Dave
Job Details: 07/15/2019
RANGE MAYTAG MER8800FZ0 "Customer didn't understand the service call or what was covered under warranty. They decided if they had to pay they did not want service .; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w 1 TJ616 CORD-RA-6' 4W , and 1 WPW10245259 BLOCK-TERM"
Near Rochester, NY 14618
Evan
Job Details: 07/13/2019
WASHER MAYTAG MHW8200FW0 Customer stated that unit was flashing f01e01 error code once reaching spin portion of cycle. Ran test cycle. Once unit reached c08 on diagnostic test unit began to flash code. Replaced control. Ran diagnostic cycle again. Unit completed cycle as it should. Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 07/13/2019
WASHER WHIRLPOOL WFW85HEFW1 Customer is experiencing same issue as before rotor bolt is becoming loose causing noise. Removed rotor bolt and used thread lock before reinstalling bolt. Reinstalled bolt and and torqued bolt tight as possible. Ran test cycle after doing so. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 07/13/2019
DRYER MAYTAG MDG6000BWW Customer stated unit was experiencing long dry times. Removed front panel to watch flame cycle on and off. Flame would initially light but coils would never open valve again after that. Replaced coils. Ran test cycle and listened to flame cycle on and off. Unit tested good ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14615
Shaiman
Job Details: 07/13/2019
WASHER WHIRLPOOL WFW94HEXW2 Customer concerned about unit leaking and not draining water. F9E1 error code stored. Drain pump was not working. Replaced pump. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER
Near Rochester, NY 14612
Shaiman
Job Details: 07/13/2019
WASHER WHIRLPOOL WTW6400SW3 Customer concerned about the lid not latching. F84 error code present. Latch should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH
Near Rochester, NY 14606
Shaiman
Job Details: 07/13/2019
DRYER MAYTAG MGDB755DW3 Continuity was present for the moisture sensor harness. Replaced moisture sensor and control. Unit testing good.
Near Rochester, NY 14622
Shaiman
Job Details: 07/13/2019
WASHER MAYTAG MVWC565FW1 "Customer concerned about unit intermittently stopping. Replaced control, unit testing good."
Near Penfield, NY 14526
Evan
Job Details: 07/13/2019
RANGE WHIRLPOOL KFDD500ESS02 Customer had RG&E out for gas smell. Discovered that unit was leaking from regulator. Tech was able to remove regulator from stove but fitting on bottom of regulator that attaches to gas line is seized on old regulator. Unit needs new fitting. Tech is to obtain new fitting and return.
Near Henrietta, NY 14467
Shaiman
Job Details: 07/13/2019
DRYER WHIRLPOOL WED49STBW1 Replaced control panel components. Repair successful.
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 07/13/2019
DISHWASHER WHIRLPOOL WDT920SADM3 Customer states that the dishes are not drying & barely getting clean; even with using the heated dry. No error codes present. Tech line agent suggests using heated dry cycle option and run water before starting cycle. Unit testing good. SR: 7725337680
Near Honeoye Falls, NY 14472
Evan
Job Details: 07/13/2019
DISHWASHER KITCHENAID KDTM504EPA2 Customer stated that upper rack was falling due to welds snapping on rail. Upon inspection discovered that rack was unable to glide due to welds snapping on right side rail. Installed new left side and right side track. Reinstalled upper rack. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 07/13/2019
RANGE WHIRLPOOL WFE515S0ES0 Unit was still experiencing same issue. Discovered that neutral wire was loose on stove causing issue. Once tightening Neutral wire unit. Was functioning as it should. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w
Near Fairport, NY 14450
Evan
Job Details: 07/13/2019
WASHER MAYTAG MVWC360AW0 Replacing actuator due to unit displaying basket speed fault error code. Replaced actuator ran test cycle. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/13/2019
DISHWASHER KITCHENAID KUDS30IXBL2 Customer stated unit would not fill with water. Checked for error codes. Unit was displaying code 10-2 for vent fan motor error. Ran diagnostic cycle. Unit filled as it should and ran through cycle. After cycle finished ran normal cycle to ensure unit was filling. Could not replicate issue after resetting control. Unit tested good
Near Groveland, NY 14462
Dave
Job Details: 07/13/2019
WASHER WHIRLPOOL WFW92HEFW0 F1E2 motor control error code .checked windings to motor and ohm out each pin all at 13 ohms . Unit also turning on and off by itself. Possible stuck key . Replaced control W11201293 and use interface W10911023. Ran unit in auto diagnostics. Tested good .
Near Avon, NY 14414
Dave
Job Details: 07/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced control and evap fan in the freezer section. . Tested fan is working as expected . Water dispenser is working and after I was done I heard the ice maker cycle .
Near Caledonia, NY 14423
Dave
Job Details: 07/13/2019
REFRIGERATOR WHIRLPOOL ED22TEXHW02 Replaced ice maker due to leaking . Cycled ice maker no leaks . Customer will monitor.
Near North Chili, NY 14514
Dave
Job Details: 07/13/2019
REFRIGERATOR MAYTAG MFI2570FEW01 Replaced control on refrigerator. Icemaker and ice maker fan . Ice maker cycled after turning power back on . Customer will monitor.
Near Churchville, NY 14428
Dave
Job Details: 07/13/2019
RANGE KITCHENAID KSDG950ESS0 Customer said unit is cooking good now but is having stuck error key code .called techline SR 7725335509 they suggested that it's possible that grease of things could cause that stuck key error . Customer will monitor and try to keep the user interface clean .