We serviced a
WHIRLPOOL WASHER
Model WFW9400SW03
Near Rochester, NY 14617
Dave L
Job Details: 03/30/2021
Replaced torn bellows gasket. Tested unit for leaks. Tested ok ; dspstn on spec-tagged invntry: 1 WP8182119 BELLOW
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Fairport, NY 14450
Dave F
Job Details: 03/30/2021
Replaced door interlock and tested unit . Unit tested good . ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Fairport, NY 14450
Dave F
Job Details: 03/30/2021
Replaced water tube . Tested water . Unit is no longer leaking no.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Rochester, NY 14611
James
Job Details: 03/30/2021
Q1 n. Q2 n. Q3 n. Unit intermittent to make ice. Bail arm fell off icemaker and fill tube frozen. Corrected icemaker and removed ice. Adjusted fill time due to low water pressure. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Rochester, NY 14626
James
Job Details: 03/30/2021
"Q1 n. Q2 n. Q3 n. Unit not unlocking. Unlocked manually and door not locking now 103ohms through lock,spec is 300. Need lock. ; ordrng 1 WPW10253483 (Lock) and 1 Sh15"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Rochester, NY 14607
James
Job Details: 03/30/2021
"Q1 n. Q2 n. Q3 n. Unit not heating due to failed igniter. Replaced igniter and preheated oven; used 1 12400035 (IGNITOR), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW05
Near Macedon, NY 14502
Steve
Job Details: 03/30/2021
Found exhaust fan not starting. Ordering fan; ordrng 1 W11441128 (Fan)
We serviced a
MAYTAG DRYER
Model MGD8630HW1
Near Spencerport, NY 14559
Dave L
Job Details: 03/30/2021
Customer still having an issue with the moisture sensors. E3 F5 error stored in diagnostics. Front sensor bars were changed but the sensor harness was never addressed. Ordering rear sensor assembly and sensor harnesses. Ordering for Mr.; ordrng 2 WPW10298258 (Harness)s and 1 W10677270 (Bulkhead sensor) and 1 WP8577274 (Thermistor) and 1 W11310045 (Harness)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rochester, NY 14606
Tanner
Job Details: 03/30/2021
Q1 no Q2 no Q3 noComplaint of noise during use. Customer provided video and unit grinding during agitation. Following stored errors:F0E3 overload errorF2E1 stuck key Ran autodiagnostic and could not reproduce customer complaint however bearing rubbing noise is heard during spin. Customer video sounds of metal on metal grinding noise during agitation. Ordering new gearcase.; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10734521 (Slider)
We serviced a
MAYTAG WASHER
Model MVWC350ALWA0
Near Webster, NY 14580
Tanner
Job Details: 03/27/2021
Q1 no Q2 no Q3 noComplaint of knocking amd banging during spin. Following stored:F2E1 stuck keyRan autodiagnostic and tested good. Ran high spin both empty and with a load of towels and tested good. Customer was washing a quilt with a load of towels when this issue presented. Too large a load for unit to balance. Made customer aware of load options intended for bulkier loads.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ00
Near Rochester, NY 14625
James
Job Details: 03/27/2021
Q1 n. Q2 n. Q3 n. Replaced bail arm and icemaker cycled with door closed.
We serviced a
KITCHENAID REFRIGERATOR
Model KDDA27TRS00
Near Webster, NY 14580
James
Job Details: 03/27/2021
Q1 n. Q2 n. Q3 n. Unit not staying on. Relay clicking on and off if you hit control board it will power on. Need board. 2252184 is nla.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Webster, NY 14580
James
Job Details: 03/27/2021
"Q1 n. Q2 n. Q3 n. Attempted to remove broken bolt. Bolt extractor broken off into bearing shaft. Need tub assembly. ; rqstng P&A on 1 W10901175 (Tub), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Brighton, NY 14610
James
Job Details: 03/27/2021
Q1 n. Q2 n. Q3 n. Removed dryer and replaced acu and pressure switch. Checked pressure hose and line filter. Tested drain and spin twice. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Rochester, NY 14606
James
Job Details: 03/27/2021
"Q1 n. Q2 n. Q3 n. Unit not starting. Found thermal fuse blown and heater shorted to case. ; ordrng 1 WP3387747 (Element) and 1 3392519 (Fuse), used 1 Sh15 from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FH02
Near Irondequoit, NY 14617
James
Job Details: 03/27/2021
Q1 n. Q2 n. Q3 n. Replaced valve and checked for leaks. Checked all burners and both ovens.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Geneseo, NY 14454
Steve
Job Details: 03/27/2021
Replaced dispenser for leaking. The washer tests good. ; dspstn on spec-tagged invntry: 1 W11465533 DISPENSER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near West Henrietta, NY 14586
Steve
Job Details: 03/27/2021
Replaced ice maker water fill tube that was frozen. Removed ice from ice maker fill tray.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS2
Near Rochester, NY 14609
Steve
Job Details: 03/27/2021
Sr# 7730360209Tested microwave with a cup of water and then a coffe cup of water and it worked as designed multiple times with no sparking. Called tech line to document.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14618
Steve
Job Details: 03/27/2021
Replaced door gasket for leaking. Took pics of floor directly in front of dishwasher that was cupped. Tested dishwasher and it did not leak. ; used 1 W11177741 (Gasket) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FW1
Near Macedon, NY 14502
Steve
Job Details: 03/27/2021
Ordering humidity sensor for failing sensor. ; ordrng 1 W11381423 (Sensor)
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14621
Steve
Job Details: 03/27/2021
Ordering light bulb for blown bulb. Ordering latch for broken latch. ; rqstng P&A on 1 WE05X20431 (Lamp) and 1 WE01X25316 (Latch)
We serviced a
WHIRLPOOL FREEZER
Model WRF560SEYM05
Near Canandaigua, NY 14424
Steve
Job Details: 03/27/2021
Found bail arm fell of ice maker. Bent rod and reinstalled. Removed duck bill for plugged defrost drain that was causing water on floor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
Steve
Job Details: 03/27/2021
Found ui in pantry door was shorted and door harness damaged. Removed power to pantry door for randomly loosing power to refigerator ; ordrng 1 W10815669 (Pantry door left ss) and 1 WPW10769076 (Pantry ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Rochester, NY 14621
Dave L
Job Details: 03/27/2021
"Replaced the evaporator and compressor due to poor cooling. Unit tested good after repair ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE 1 W10897195 COUPLER AL 8X8 , 1 W10896689 COUPLER BR 5X4 , 1 W10896690 COUPLER , 1 W10898074 SEALANT , and 1 W10913906 VALVE 1/4"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Avon, NY 14414
Dave F
Job Details: 03/27/2021
"replaced wash sump . Unit is not longer leaking and tested good in diagnostics. If any other issues arrive order W10884490 , WPW10340542 , WPW10448645 , WPW10340745 , W11177741"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Farmington, NY 14425
Dave F
Job Details: 03/27/2021
Replaced bake and broil harness .replaced Dsi board . Tested unit . Tested good . If problem persists call techline .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Canandaigua, NY 14424
Dave F
Job Details: 03/27/2021
Fresh food thermistor is out of range . Replaced thermistor with W10383615 foil taped and zip tied . If problem persists order W11259417 air tower and evap cover W11395558 . Unit tested good . ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Fairport, NY 14450
Dave F
Job Details: 03/27/2021
replaced timer . Leveled right front leg down . Tested unit . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Macedon, NY 14502
Dave F
Job Details: 03/27/2021
Door was sagging and hitting liner not allowing door to close . Adjusted hinge . Unit now shuts as expected.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Fairport, NY 14450
Dave F
Job Details: 03/27/2021
Replaced console for time issues and freezing . Tested unit . Tested good . If problem persists call techline.; dspstn on spec-tagged invntry: 1 W11295845 CONTROL-PANEL
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14610
Tanner
Job Details: 03/27/2021
Q1 no Q2 no Q3 noComplaint of objects stuck under drum. Dissassembled unit and found dime between wash plate and wash basket. No other debris found. No stored errors. Ran autodiagnostic and noise heard during drain. Unit drains properly but drain is noise. Swept sump with finger. Ran drain without hose attached. Unable to remove debris from sump. Ordering new drain pump.; ordrng 1 W11396717 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Walworth, NY 14568
Tanner
Job Details: 03/27/2021
Service covered under 99932.Complaint of timer not advancing during timed dry. Examimed timer and timer is hot to touch. Timer motor never spins regardless of timer position. Timer motor has failed. Needs new timer. Customer declined repair.
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Rochester, NY 14618
Tanner
Job Details: 03/27/2021
Q1 no Q2 no Q3 noComplaint of auto dry not drying garments. Following stored errors:F4E3 restricted air flowF1E1 Generic CCU errorRan unit on timed dry and confirmed unit tumbles and heats. Confirmee ACU receiving 120 VAC. Vent tested unit and teted poorly. Customer states rigid venting will be installed. Measured continuity of moisture electrodes through harness and tested good. ACU not reading moisture sensing circuit. Needs new ACU.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14610
Tanner
Job Details: 03/27/2021
Q1 no Q2 no Q3 noSame complaint as prior. Now unit full of wash. Attempted manual drain and drain pump putters then just hums. Drain pump has failed. Ordering new drain pump.; ordrng 1 W10876600 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHT
Near Rochester, NY 14616
James
Job Details: 03/27/2021
"Customer said unit made grinding noise everyone ice dispenser was used, but started functioning on its own. Customer no longer needs service. Told customer to reschedule if problem reoccurs and we would order auger motor"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB0I6
Near Rochester, NY 14613
Evan
Job Details: 03/27/2021
Assisting DL ; dspstn on spec-tagged invntry: 1 W10896689 COUPLER BR 5X4 and 1 W11504415 COUPLER BR 8.5X8
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Webster, NY 14580
Tanner
Job Details: 03/27/2021
Q1 no Q2 no Q3 noComplaint of shaking and walking. Customer was washing a bath mat when this occured. Following stored errors:F0E5 off balance load.Ran autodiagnostic and tested good. Reviewed use and care for unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Naples, NY 14512
Dave F
Job Details: 03/27/2021
Replaced wash sump and control . Tested unit . Tested good .
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Rochester, NY 14618
Tanner
Job Details: 03/27/2021
Q1 no Q2 no Q3 noComplaint of auto dry not drying garments. Following stored errors:F4E3 restricted air flowF1E1 Generic CCU errorRan unit on timed dry and confirmed unit tumbles and heats. Confirmee ACU receiving 120 VAC. Vent tested unit and teted poorly. Customer states rigid venting will be installed. Measured continuity of moisture electrodes through harness and tested good. ACU not reading moisture sensing circuit. Needs new ACU.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14607
Tanner
Job Details: 03/27/2021
Caller cancelled service. Stated dryer works and washer needd service but RAC is swapping washer tomorrow.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW2
Near Rochester, NY 14610
Tanner
Job Details: 03/26/2021
"Q1 no Q2 no Q3 noComplaint of rotten egg odor from machine. Customer using afresh regularly. Observed following factors contributing to odor left in machine:-Plugged drain sock causing water to drain back into machine after wash.-Excess soap causing soap scum to build and retain moisture in machine.-Debris in sump causing incomplete drainVacuumed out sump. Changed lint sock. Reviewed use and care with customer to avoid over dosing on detergent. Observed water supply hoses dated to 2011. Replaced with new water supply hoses. Replacement hoses rated for 5 years of use. During repair, the water supply valve has started to drip. The valve has much corrosion and now that is leaking must be replaced by qualified Plummer. Tested washer via auto diagnostic cycle and unit tested good. Ran clean cycle at end of service call.; used 1 TJ725RBFFP (Water supply lines) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Linwood, NY 14486
Dave F
Job Details: 03/26/2021
Found a screw stuck between the dryer and drum . Removed screw . Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Rochester, NY 14617
Tanner
Job Details: 03/26/2021
Q1 no Q2 no Q3 noReplaced ACU. Followed steps in service pointer for ACU replacement. After flipping breaker 5 times unit performed factory reset and then was unresponsive. SR7730348786- Advisd to install original ACU. Original ACU on start up prompted me for English indicating a factory restart. Advised faulty new ACU. Will have to reorder ACU so customer can use auto dry. Customer advised to call them when part is received to schedule. ; ordrng 1 W11413569 (ACU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Irondequoit, NY 14617
Tanner
Job Details: 03/26/2021
Q1 no Q2 no Q3 noReplaced inlet valve. Unable to turn on water supply. Valve is stuck in off position and observing the condition of the valve advised a qualified plumber should be present to rrplace the valve in the event of valve failure. Once water supply is corrected Appliancetec can come back out to fully test machine.
We serviced a
MAYTAG WASHER
Model LSQ8543JQ1
Near Irondequoit, NY 14617
Tanner
Job Details: 03/26/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Brockport, NY 14420
Dave L
Job Details: 03/26/2021
"Reordering parts. Unit has been diagnosed previously for not washing, but has never been repaired. Ordering sump and control; rqstng P&A on 1 W11087376 (Sump) and 1 W11305297 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14615
Tanner
Job Details: 03/26/2021
"Q1 no Q2 no Q3 noReplaced stops, and handle. Tested unit and unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ
Near Canandaigua, NY 14424
Steve
Job Details: 03/26/2021
38 fresh food section 4 degrees in freezer; ordrng 1 W10846758 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Livonia, NY 14487
Steve
Job Details: 03/26/2021
KVNTJ00APL1 Replaced freezer led light for no lights in freezer or top of fresh food section. The lights are all working as expected now. ; used 1 W10695459 (Module) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Spencerport, NY 14559
Dave L
Job Details: 03/26/2021
The washer is not completing cycles because there is no hot water supplied to the full valve. Long fill error stored in diagnostics. Customer will have to add hot water supply to the machine so it can operate as designed.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Fairport, NY 14450
Steve
Job Details: 03/26/2021
Found the capacitor is open causing no spin or agitate. The customer stated that the washer overfilled. Tested in normal wash and the water filled to top of basket before I turned it off. The pressure hose is working as expected. Quoted for capacitor and control. ; rqstng P&A on 1 W11395618 (Capacitor) and 1 W11498797 (Control)
We serviced a
WHIRLPOOL DRYER
Model MEDX700XW0
Near Bloomfield, NY 14469
Steve
Job Details: 03/26/2021
Replaced idler pulley for squealing. The dryer tested. ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14624
Steve
Job Details: 03/26/2021
Found the gearcase was very loud and rattling while spinning. Ordering gearcase cam and hub; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W10528947 (Hub)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEM00
Near Penfield, NY 14526
Steve
Job Details: 03/26/2021
"Found ice maker not calling for water. Ordering ice maker ; ordrng 1 W10884390 (Ice maker), used 1 Shipping (Shipping) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Webster, NY 14580
James
Job Details: 03/26/2021
Q1 n. Q2 n. Q3 n. Replaced wash motor and tested. Unit functions properly. One year warranty on repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Ontario, NY 14519
James
Job Details: 03/26/2021
"Q1 n. Q2 n. Q3 n. Unit not defrosting. Replaced thermistor and defrosted evap. Ohmed new thermistor at 28k and heater at 30 ohms. ; used 1 WPW10383615 (Thermistor), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW0
Near North Chili, NY 14514
Steve
Job Details: 03/26/2021
Found shifter shorted a causing no operation at control board. Ordering shifter; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Webster, NY 14580
James
Job Details: 03/26/2021
Unit not starting. Found thermal fuse blown. Replaced fuse and checked vent. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Webster, NY 14580
James
Job Details: 03/26/2021
"Q1 n. Q2 n. Q3 n. Replaced motor, control, and rack parts. Tested and found no leaks. Two wheels broken. Drop off parts. ; ordrng 2 WPW10195417 (Wheel part drop off.)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Webster, NY 14580
James
Job Details: 03/26/2021
"Q1 n. Q2 n. Q3 n. Unit not dispensing water replaced customer supplied filter and dispenser began functioning. Water worked one time to icemaker then stopped. Need valve. Food freezing in fresh food section. Need damper control. ; ordrng 1 WPW10420083 (Valve) and 1 WPW10594329 (Control), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER , used 1 Sh15 from stock"
We serviced a
KITCHENAID OVEN
Model KEBC208KSS04
Near Webster, NY 14580
James
Job Details: 03/26/2021
Q1 n. Q2 n. Q3 n. Replaced door glass in both ovens and inspected.
We serviced a
KITCHENAID FREEZER
Model KRSF505ESS00
Near Webster, NY 14580
James
Job Details: 03/26/2021
Q1 n. Q2 n. Q3 n. Unit not making ice. Found lower harness broken at hinge. Door liner separating from doors. Need doors. ; ordrng 1 LW10755680 (Door) and 1 LW10757191 (Door)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Webster, NY 14580
Tanner
Job Details: 03/26/2021
Q1 no Q2 no Q3 noComplaint of rust at dispenser. Dispener leaking water causing dispenser housing screws to corrode away. No stored errors. Completed auto diagnostic without issue.Ordering updated dispenser assembly and housing screws. Can contact customer when part is received.; ordrng 1 W11465533 (Dispenser Assembly) and 2 WP8540282 (Screw)s
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14612
James
Job Details: 03/26/2021
Replaced drain pump. Customer is to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Pittsford, NY 14534
Dave L
Job Details: 03/26/2021
"System had no refrigerant when tapped. Pressure tested unit with nitrogen at 130psi. Coated evaporator and machine compartment tubing with soap to leak check. Pressure drop over 30 seconds was about 120 pounds. Could not locate the leak in any exposed tubing. Called techline to document. Spoke with Rick. SR7730348272. Unit deemed unrepairable. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W10913906 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Spencerport, NY 14559
Dave L
Job Details: 03/26/2021
The freezer module was shorted causing upper fresh food lights to dim. Replaced module in the freezer. Lights tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Tanner
Job Details: 03/26/2021
Q1 no Q2 no Q3 no.Complaint of door not closing. Inspected door and door is sagging on right side. While opening or closing door right side hinge appears bowed out compared to left. Ordering door hinges as an assembly. No stored errors. Completed auto diagnostic without issue.; ordrng 1 WP8534854 (Hinge left) and 1 WP8534853 (Right hinge)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV5
Near Rochester, NY 14612
James
Job Details: 03/26/2021
Q1 n. Q2 n. Q3 n. Unit having same issue as previously. Found door will disengage primary interlock switch if door is barely touched. Adjusted door and retested Called techline. Sr7730353728. If problem persists replace door. Left part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ01
Near Rochester, NY 14617
Dave L
Job Details: 03/26/2021
Replaced noisy air damper.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14608
Dave L
Job Details: 03/26/2021
Replaced shorted evaporator fan motor due to unit not cooling. Unit began cooling after repair customer to monitor
We serviced a
MAYTAG WASHER
Model LSQ8543JQ1
Near Irondequoit, NY 14617
Evan
Job Details: 03/26/2021
Replacing gear case and clutch due to unit failing to engage into spin. Replaced gear case and clutch. Reassembled unit. Tested unit in spin and agitate. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Hilton, NY 14468
Dave L
Job Details: 03/26/2021
Replaced shorted freezer led module. Unit tested good. ; used 1 W10695459 (Module) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Pittsford, NY 14534
Dave F
Job Details: 03/26/2021
F0E2 over suds . Customer is using powder soap . Gave tips on best practices . Recirculating pump was not working right and not spraying into unit right . Found the nozzle that sprays into the tub was plugged . Cleaned nozzle pump is now working as expected. Ran clean wash cycle before leaving . Customer will run again with affresh tabs . Powder soap needs to go into the dispenser.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near West Henrietta, NY 14586
Dave F
Job Details: 03/26/2021
Hose on unit has a hole in it part number is W11036159 ordering part .left other hose with customer.; ordrng 1 W11036159 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14609
Evan
Job Details: 03/26/2021
Customer stating that unit will not start cycle. Discovered that lid lock is causing issue. Unit displaying f5e1 code. Ordering lid lock ; ordrng 1 W10861642 (LID LOCK )
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Pittsford, NY 14534
Dave F
Job Details: 03/26/2021
Replaced bake element tested unit . Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 03/26/2021
Replaced led in fresh food section all lights are on and unit tested good .; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 03/26/2021
Unit keeps turning off and wont cool .customer has to turn breaker off for unit to start cooling again .ordering all control boards as there is no way to tell which board is causing the failure . ; rqstng P&A on 1 WPW10624574 (cntrl-elec) and 1 W10804160 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec) and 1 W11330971 (UI) and 1 W11087200 (invrtr-box)
We serviced a
GE WASHER
Model GNW128PSM0WW
Near Rochester, NY 14605
Dave F
Job Details: 03/26/2021
Drain tube was plugged . Cleared tube and tested unit . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26D4EXY00
Near Irondequoit, NY 14622
Dave F
Job Details: 03/26/2021
Replaced water valve and tighten right door hinge at the top unit . Tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Webster, NY 14580
Tanner
Job Details: 03/26/2021
"Q1 no Q2 no Q3 noReplaced evaporator cover, thermistor, and drip pan. Customer to continue to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Churchville, NY 14428
Steve
Job Details: 03/26/2021
Replaced ice maker and ui for no ice in door. The ice maker tested good in diagnostics.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rochester, NY 14605
Evan
Job Details: 03/26/2021
Replacing lid and lock assembly due to lid not latching correctly causing unit not to run a cycle. Replaced both parts. Tested unit. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, NY 14609
Evan
Job Details: 03/26/2021
Replacing lid lock due to lock failing to actuate. Replaced lock. Ran unit through test cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Rochester, NY 14624
Evan
Job Details: 03/26/2021
Customer stating that unit would not respond to commands. Discovered F2 E1 code stored. Certain buttons and console will not respond. Ordering console ; ordrng 1 W10889171 (CONSOLE )
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14624
Steve
Job Details: 03/26/2021
On The door under the vent is a stream of dried water running downwards. Added caulk to the seals to prevent water from going where it isnt suppose to. Recommended customer to use hot water prior to running dishwasher and using height temp wash for hotter water during cycle for better wash and dry and possibly steam turning back to water before it is removed from machine.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Webster, NY 14580
James
Job Details: 03/22/2021
Q1 n. Q2 n. Q3 n. Unit grinding while in use. Idler pulley broken. Drum seals shredded. ; rqstng P&A on 1 279640 (Pulley) and 2 W11189144 (Seal)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL87TRRRV06
Near Webster, NY 14580
James
Job Details: 03/22/2021
Q1 n. Q2 n. Q3 n. Unit not cooling. Turned on thermostat and compressor and fan turned on. Checked frost pattern and it is good. Unit peaked at 57 degrees and compressor turned off. Installed a overload on compressor and unit began functioning. Customer is to monitor. If problem persists replace start relay.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, NY 14610
James
Job Details: 03/22/2021
Q1 n. Q2 n. Q3 n. Unit not making ice. Found fill tube frozen. Defrosted fill tube. Customer is to monitor
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Rochester, NY 14625
James
Job Details: 03/22/2021
Q1 n. Q2 n. Q3 n. Unit makes cabinet fill goth condensation when using vent fan. Adjusted blower motor so it lines up with rear cabinet opening on microwave. Tested unit and it functions properly.
We serviced a
ADMIRAL 50#IM 15' FS
Model NA123
Near Henrietta, NY 14467
Steve
Job Details: 03/22/2021
Drug test
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22EK0
Near Rochester, NY 14618
Steve
Job Details: 03/22/2021
Found defrost drain plugged with ice. Removed ice accumulation and added heat probe.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEW00
Near Pittsford, NY 14534
Steve
Job Details: 03/22/2021
The refrigerator is shutting itself off randomly. Unplugged pantry control. Same result. Unplugged led driver with same result. On Inspection of compressor area found all the lines are frozen with ice. The unit is restricted. Informed customer the cost of the repair is going to outweigh price of new unit. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Rochester, NY 14618
Evan
Job Details: 03/22/2021
Customer is stating that temperature inside oven is not correct when baking items. Stating that temps are much lower than displayed. Ran preheat on upper oven with thermocouple inside cavity to observe temps. Once unit reached initial preheat to 350 observed temps displayed on thermocouple meter. Unit is reading 25-30 degrees lower than display is showing. Let upper oven cool. Calibrated unit up 30 degrees. Ran preheat again and observed unit. Unit is maintaining temperature as it should now confirmed by opening door letting heat out and observing unit reach desired temp again. Repeated this process for lower oven. Discovered lower oven was on off by 10 degrees. Calibrated let oven cool then tested again. Temperature readings for both ovens are now consistent with what is shown on display. Also spoke with customer about cooling fan sound. Fan operation sounds normal to technician. Explained how/when cooling fan is operating. Technician does not feel fan needs to be replaced at this time. Unit testing good otherwise
We serviced a
WHIRLPOOL DRYER
Model LE5920XMW1
Near Fairport, NY 14450
Steve
Job Details: 03/22/2021
Found the belt was broken. Replaced belt and dryer tested good. ; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Steve
Job Details: 03/22/2021
"Tested dishwasher for not draining. It drain as expected on testing. Removed drain line from house drain and drained into sink. The dishwasher is draining as expected. Recommend customer use Finish, cascade or wegmans dishwasher soap due to possible over sudsing with soap they were using. The dishwasher tests good."
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Macedon, NY 14502
Steve
Job Details: 03/22/2021
Added seal to blower cover. Same result. Found the housing itself was bouncing. Fastened housing to frame and noise is gone.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Canandaigua, NY 14424
Steve
Job Details: 03/22/2021
Replaced control and lid lock for co tool not reading lock position. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye Falls, NY 14472
Steve
Job Details: 03/22/2021
Found shifter and motor fault. The machine was hung on spin with no activity on control. ; ordrng 1 W10913953 (actuator)