Near Canandaigua, NY 14424
Dave
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW5000DW2 "Replaced motor , actuator , capacitor, water valve , calibrated unit tested good"
Near Pittsford, NY 14534
Evan
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW94HEXW0 Customer stated that unit would not unlock door and was flashing f6e1 error code. Code represent MCU failing to communicate with CCU. Followed tech sheet procedure checked harness for continuity and confirmed unit was receiving power at beginning of cycle. MCU is causing issue and will need to be replaced. Quoted customer to replaced MCU. Customer does not want to proceed at this time due to repair cost. Collecting service call fee
Near Rochester, NY 14607
Steve
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL DU1300XTVB0 Found the drain line was broken in half by the cabinet. Ordering drain hose. ; ordrng 1 8269144A (drain hose)
Near Farmington, NY 14425
Dave
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Replaced the mullion and adjusted the door . The mullion was not hitting the correct spot so it wouldn't close the door right . Door is now closing as expected .
Near Shortsville, NY 14548
Dave
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF320PADW1 F7E1 Error code . Heater tested open . Replaced . Heater . Tested unit . In diagnostics. Tested good .
Near Farmington, NY 14425
Dave
Job Details: 09/06/2019
DRYER ROPER RGD4516FW0 Replaced thermostat. High limit and thermal cut off . Tested thermal fuse . Tested good . Vent tested good . Dryer is heating and advancing . If problem persists order W10857611 timer .
Near Churchville, NY 14428
Steve
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Removed frost from Ff evaporator. Replaced cover. Ordering control to update software. Order water tube from isolation valve to dual valve due to nicked it during repair. ; ordrng 1 W11024492 (tube-water) and 1 W11024493 (tube-water)
Near Williamson, NY 14589
David
Job Details: 09/06/2019
REFRIGERATOR WESTINGHOUSE WRS576FIDM01 Brown wire at door hinge is broken preventing the ice maker from sensing temperature. Ordering door; rqstng P&A on 1 LW10669496 (dor-fip)
Near Webster, NY 14580
Evan
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was dripping from left side of door. Removed door and watch unit run. Discovered that unit was dripping from vent on top left of door. Removed vent and discovered that gasket was not seated inside channel for gasket. Reseated gasket and reassembled vent. Ran unit again and could not replicate issue. Unit tested good
Near Webster, NY 14580
David
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Unit is not cooling due to a frozen evaporator ordering cover and evaporator fan. Customer is already defrosting unit. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)
Near Canandaigua, NY 14424
Dave
Job Details: 09/06/2019
DRYER WHIRLPOOL WED4815EW1 Dryer squeaking . Used kit 4392065 . Replaced both rollers . Pulley and belt . Tested unit . Tested good . Tested vent . Failed . Shortened the vent for customer. Tested vent again with tester. Unit is now passing vent test and working as expected .; used 1 4392065 (REPAIR KIT) from stock
Near Livonia, NY 14487
Steve
Job Details: 09/06/2019
DRYER WHIRLPOOL WGD5000DW3 Customer complained of start switch clicking and dryer turned off. It worked when I arrived. Ordering switch. ; ordrng 1 WPW10117655 (relay-pts)
Near Rochester, NY 14607
Evan
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF760SADM3 Unit is pouring water over door. No error codes are present. Ran unit on Multiple cycles unit was flooding front of door during pro scrub cycle. Suspecting that fill valve triac is shorted causing unit to leak. Ordering control ; ordrng 1 W11108143 (CONTROL )
Near Rochester, NY 14626
David
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced controls due to erratic cooling. Customer toMonitor
Near Nunda, NY 14517
Steve
Job Details: 09/06/2019
WASHER ROPER WTW4816FW2 "Found lid lock not locking. Replaced lock. Found water valve leaking at hot water. Ordering valve. Pump is loud ordering pump. ; ordrng 1 W10919003 (pump-water) and 1 W11210459 (VALVE), used 1 W11307244 (LATCH) from stock"
Near Rochester, NY 14620
Steve
Job Details: 09/06/2019
DISHWASHER KENMORE 665.13473N412 Tested dishwasher. It passed all tests in diagnostics the water is under 90 degrees. Recommended customer increase water temp. The spray arm on the bottom was a little plugged. Opened holes and spray arm worked better.
Near Brockport, NY 14420
David
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ice cubes are getting sticking in the separator. Replaced ice maker. Customer to monitor; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDTE334GPS0 Front door damaged. Replacing front door. ; ordrng 1 W10909064 (ACCESS COVER ) and 1 W11165143 (FRONT PANEL )
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DRYER ROPER RGD4516FW0 "Back & front panel, heater box, and cabinet must be replaced due to damage. ; ordrng 1 279980 (HEATER BOX) and 1 280043 (REAR PANEL ) and 1 8533643 (CABINET) and 1 W10248059 (FRONT PANEL)"
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER MAYTAG MDB8989SHZ0 Tub must be replaced due to damage causing misalignment. ; ordrng 1 W10713320 (TUB ASSEMBLY )
Near Rochester, NY 14619
Shaiman
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE505W0HS1 Replaced main harness and block. Unit testing good.
Near Rochester, NY 14606
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWC565FW1 Replaced motor and control. Unit testing good.
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWB765FW2 Customer states unit will not turn on. Was able to put unit into diagnostics and retrieve a F6E2 error code. Control and UI should be replaced. ; ordrng 1 W11135391 (CONSOLE)
Near Scottsville, NY 14546
Steve
Job Details: 09/06/2019
DISHWASHER FRIGIDAIRE FPHD2491KF0 Quoted for pump replacement and adding side brackets. The customer er is going to decide to replace or repair. ; rqstng P&A on 1 5304475603 (bracket set) and 1 5304497818 (pump)
Near Clifton Springs, NY 14432
Dave
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE540H0AW0 Trim on oven door is broken . Ordering part WPW10335331; ordrng 1 WPW10335331 (trim-vent)
Near Webster, NY 14580
Steve
Job Details: 09/06/2019
REFRIGERATOR GE GFE29HMEEES Found FF fan not running. Ordering fan and fan update module. ; ordrng 1 WR60X26866 (FAN) and 1 WR98R882802 (UPDATE MODULE)
Near Rochester, NY 14607
Steve
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Found right hand Ff door has broken hinge receiver. Ordering door. The fan is not turning on. Ordering fan and thermistor. ; ordrng 1 LW10858417 (dor-fip) and 1 W10316760 (thermistor) and 1 WPW10464673 (motor-evap)
Near Rochester, NY 14612
David
Job Details: 09/06/2019
DISHWASHER KITCHENAID KUDS35FXSS5 "Unit is shutting down due to a failing OWI quoted for sensor. Customer will contact us if they want to proceeds with the repair; rqstng P&A on 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10619006 LATCH"
Near Brockport, NY 14420
Shaiman
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDPE234GPS0 New tub received was damaged. Ordering new tub. Left inner door with the machine. ; ordrng 1 WPW10681506 (TUB)
Near Rochester, NY 14607
Steve
Job Details: 09/06/2019
FREEZER FRIGIDAIRE FGHB2844LF4 241996357 main control. Tested refrigerator. All tests past. Good frost pattern. Customer complains of varying temps. ; ordrng 1 241996357 (board-main power)
Near Fairport, NY 14450
Dave
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 F7E1 heater error code . Went into diagnostics tested wash pump . Is working good . Found the heater is not turning on in diagnostics. Tested power going from the control to the heater . Control is sending 120v as it should . Ordering part element W10518394 . ; ordrng 1 W10518394 (heater)
Near Webster, NY 14580
Evan
Job Details: 09/06/2019
WASHER WHIRLPOOL MHW8630HC0 Customer stating that unit is squealing while filling at beginning of cycle. Checked for error codes. No codes were present. Ran diagnostic cycle. Could hear squealing during c01-c03 which is actuation of water valve. Ordering valve. ; ordrng 1 W11316255 (VALVE SINGLE ) and 1 W11316256 (VALVE DOUBLE )
Near North Chili, NY 14514
Shaiman
Job Details: 09/06/2019
WASHER MAYTAG MVWX655DW1 Replaced control and valves. Unit still won’t dispense water. 120v from board going to valves. New water valves are testing within ohm range. Tech line agent suggests replacing the whole water valve assembly. SR: 7725783533; ordrng 1 W11127357 (HOUSING ASSEMBLY )
Near Henrietta, NY 14467
Shaiman
Job Details: 09/06/2019
WASHER AMANA NTW4516FW3 Cabinet is dented in the front. Cabinet must be replaced. Rescheduling to provide more time for the extensive repair. Left part with customer. ; schdld next appmnt for 9/10 TUE !
Near Ontario, NY 14519
Evan
Job Details: 09/06/2019
DRYER MAYTAG MGD8200FW0 Did not have correct color UI on day of visit. Reordering correct color UI ; ordrng 1 W10916689 (UI)
Near Ontario, NY 14519
Evan
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MFI2269FRZ03 Customer stating that top left corner is continually frosting up. Discovered that door gasket is not sealing properly against cabinet. Ordering new freezer gasket ; ordrng 1 WPW10443324 (DOOR GASKET )
Near Rush, NY 14543
Steve
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Found ice maker tray had gotten caught on fill tube and motor is open now. Ordering ice maker. ; ordrng 1 W10873791 (icemaker)
Near Webster, NY 14580
Evan
Job Details: 09/06/2019
COOKTOP WHIRLPOOL WCG75US0DB00 Customer is stating that burner was sparking during usage of cooktop. Stating that unit would spark every 2-3 mins. Ran all burners on high setting for 20 mins. Could not get burners to spark while flame was on. If there is an issue it is with spark module. Ordering module ; ordrng 1 W10475148 (SPARK MODULE )
Near Farmington, NY 14425
Dave
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Found there adjusters had become brittle and are falling apart . Replacing both adjusters. Ordering parts ; rqstng P&A on 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Pittsford, NY 14534
Dave
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice maker door chute is not shutting like it is supposed to and water is coming out . Ordering separator WPW10353552 . ; ordrng 1 WPW10353552 (separator)
Near Victor, NY 14564
Dave
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KSSO48QTB02 Ice maker is making good ice When arrived . Customer said that the ice maker dispenser shoot is freezing up and not allowing ice to come down . Ice chute door is closing as expected. Water dispenser is working . Checked gaskets made sure that they were sealing . Previous company replaced . Motor and door flap to ice dispenser . Also replaced control of user interface. . Found service pointers to possible issue W10549955 which is motor assembly which has been replaced . Also service pointer W10517411 . Has new ice maker cover inside the unit to help with clumping and that is what is happening .Ordering icemaker cover WPW10504754 . Also lower freezer temperature to -2. . Customer paid in full . ; ordrng 1 WPW10504754 (door-ice)
Near Churchville, NY 14428
Dave
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Unit is not cooling . Fresh food section temp 49 . Freezer section 41 . Refrigerator needs sealed system work . Ordering evap W10836706 and compressor WPW10507886 . Evap leaked and compressor burnt out .; rqstng P&A on 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near Rochester, NY 14617
David
Job Details: 09/03/2019
MW-HOOD COMBO MAYTAG MMV5219DE1 Fan is only working on two speeds due to control relay failure. Ordering board. Parts covered. ; ordrng 1 WPW10686546 (cntrl-elec)
Near Rochester, NY 14606
David
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit for abnormal noises. Customer was hearing refrigerant moving through the evaporator. Dampened metering device with permagum
Near Rochester, NY 14608
David
Job Details: 09/03/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 Replaced control and thermistors due to unit not defrosting. Customer to monitor; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
Near North Chili, NY 14514
Shaiman
Job Details: 09/03/2019
WASHER MAYTAG MVWX655DW1 Customer states unit does not pass sensing; never dispenses water and won’t finish a normal cycle. No error codes stored. Water would not dispense in manual nor auto diagnostics. Control board and water valves should be replaced. ; ordrng 1 W11116592 (CONTROL) and 1 W11168740 (COLD INLET) and 1 W11168743 (HOT INLET)
Near Mount Morris, NY 14510
Dave
Job Details: 09/03/2019
WASHER MAYTAG MVWB855DC2 User interface not working or lighting up . Ordering UI W11112662 .bring control W11112664; rqstng P&A on 1 W11112662 (console)
Near Farmington, NY 14425
Dave
Job Details: 09/03/2019
WASHER MAYTAG MVWC415EW2 Replaced motor .actuator and capacitor for not agitating . Calibrated unit and ran in auto diagnostics. Tested good .
Near Rochester, NY 14626
David
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF57R18DM00 Quoted 548 for control thermistor and labor. Customer only had 61.00 for s/c unit is not defrosting. Customer will contact if they want to proceed with repair; ordrng 1 W11382530 (CONTROL243.10) and 1 WPW10383615 (thermistor40.15)
Near Victor, NY 14564
Dave
Job Details: 09/03/2019
WASHER MAYTAG MVWB855DC3 Replaced lid lock . Control and water housing . Was going to replace the User interface. User interface that was ordered came damaged . Calibrated unit . Ran in auto diagnostics. Unit is working as expected . Tested UI button test and passed . If problem persists order W11112662
Near Rochester, NY 14618
Dave
Job Details: 09/03/2019
RANGE KENMORE 362.7557169 Stove top and oven are not working . Found that the gas was turned off at the unit . Tested stove top . Tested good . Tester broiler and bake both are working . If any other problems occur order ignitor for bake WB13K21
Near Churchville, NY 14428
Dave
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL AFD2535DEW Refrigerator is not coming . Compressor is running . Unit has no refrigerant . Quoted customer for job . Evap 12002041 And sealed system work . Customer will look into buy a new machine . Saved quote.
Near Scottsville, NY 14546
Dave
Job Details: 09/03/2019
DISPOSERS WHIRLPOOL KCDS075T2 Disposal leaking . Took pictures . Found the leak was coming from the coupler between the disposal and the sink .found the ring that goes around the coupler was off and the rubber was not seated well enough to stop water from leaking . The rubber piece that goes between the sink had an indent from the ring . Reinstalled unit . Tested for leaks . Tested good no leaks.
Near Rochester, NY 14617
Evan
Job Details: 09/03/2019
DRYER WHIRLPOOL MED6630HW0 Customer stating that unit is dripping water from door at end of cycle. Upon inspection discovered that seal has tear in it causing unit not to seal properly. Ordering replacement seal ; ordrng 1 W11310035 (DOOR SEAL)
Near East Rochester, NY 14445
David
Job Details: 09/03/2019
COOKTOP JENN AIR CVGX2423W Downdraft fan motor will not run. Voltage through switch. Motor is NLA refunding customer
Near Webster, NY 14580
David
Job Details: 09/03/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PF9 Unit is leaking air through the freezer door. Referred to manufacturer so customer can get coverage.
Near Webster, NY 14580
David
Job Details: 09/03/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced evaporator cover and housing due to frosting. Removed ice from evaporator.
Near Rochester, NY 14617
Evan
Job Details: 09/03/2019
DISHWASHER KENMORE 665.13269K114 Customer stated that unit was not cleaning dishes or heating. Checked for error codes. Unit was displaying code 7-1 for no heat. Ran test cycle. Unit filled with water but never moved water through cabinet. Wash motor is failing. Quoted customer to replace wash motor. Customer does not want to proceed at this time. Collecting service call fee ; dspstn on spec-tagged invntry: 1 W10648041 VALVE
Near Irondequoit, NY 14617
Evan
Job Details: 09/03/2019
WASHER MAYTAG MTW5700TQ0 Customer stated that unit would not spin on casual cycle. Upon arrival set timer dial to spin on casual cycle. Unit would not spin. Test spin on normal. Unit would not spin. Inspected lid switch and discovered connection at lid switch. Reseated terminal and ran test cycle. Unit now spinning as it should. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 09/03/2019
WASHER MAYTAG MVWC565FW0 Customer stated that unit was dripping oil underneath and smelled a burning oil scent. Upon inspection discovered that gear case bearing had failed belt cover motor and pulley were covered in oil. Cleaned and removed all parts. Replaced gear case. Reassembled unit. Ran calibration cycle. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE
Near Rochester, NY 14620
Evan
Job Details: 09/03/2019
DISHWASHER MAYTAG MDB8989SHZ0 Replacing dispenser due to unit dripping from dispenser due to bad seal on dispenser. Replaced dispenser and ran diagnostic cycle. Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details: 09/03/2019
WASHER MAYTAG MVWB766FW1 Customer states unit won’t start. F3E2 F0E4 error codes stored. Water will not dispense in manual diagnostics. Replaced valves. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Rochester, NY 14624
Shaiman
Job Details: 09/03/2019
DISHWASHER MAYTAG MDB4949SHZ0 Unit would not fill with water. Replaced inlet valve. Unit testing good.
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW6620HW0 Replaced control. Tech line agent states the leaking issue is caused by using too much soap. Unit testing good.SR: 7725752381
Near Rochester, NY 14623
Shaiman
Job Details: 09/03/2019
DRYER AMANA NED4655EW1 Customer concerned about the timer not moving during timed dry and no heat. 240v not going to machine. Suggested customer to call an electrician before any repair could be made.
Near Rochester, NY 14626
Shaiman
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW5620HW0 Customer states the unit makes a squeaking noise & displayed “OB”. F0E5 error code stored. Tested spin in manual diagnostics and a small clicking noise was present. Slightly leveled machine to repair the clicking noise. Unit testing good. Suggested customer to be mindful of the laundry load sizes. Unit testing good.
Near Penfield, NY 14526
Evan
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replacing heater due to knife handle making contact with heater causing handle to melt. Therefore heater was smoking while running. Replaced heater. Ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDFE204ESS4 Replacing wash motor due to unit displaying code 4-3 for wash motor not running. Replaced wash motor and ran diagnostic cycle. Unit tested good
Near Hilton, NY 14468
David
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer wasn’t sure if fast ice was operating. Went over use and care with customer
Near Rochester, NY 14617
Evan
Job Details: 09/03/2019
OVEN KITCHENAID KEBC107KWH03 Customer stated that unit was not heating. Upon inspection discovered that bake relay on control board had a thermal even occur causing relay not to function. Part is no longer made therefore unit is not repairable. Collecting service call fee
Near Rochester, NY 14626
Shaiman
Job Details: 09/03/2019
WASHER MAYTAG MVWC416FW0 Replaced agitator. Repair successful.
Near Hilton, NY 14468
David
Job Details: 08/30/2019
DRYER WHIRLPOOL WED5200VQ1 Unit was not drying well due to a restricted vent. Shortened vent hose by 15 feet and removed unnecessary bends. Timer is not closing on time dry to heat. Customer was uninterested in repairing sense auto dry is functional.
Near Pittsford, NY 14534
Evan
Job Details: 08/30/2019
WASHER MAYTAG MTW6600TQ0 Customer stated that unit was producing LD code for long drain. Upon inspection discovered that pump would only run intermittently during drain cycle. Replaced pump for this issue. Advised customer that unit will need bearing serviced due to machine sounding very loud while in spin / agitate. Customer would like pump replaced but not bearing. Tech is strongly encouraging that bearing is serviced soon. After replacing pump ran diagnostic cycle. Unit completed cycle as it should.
Near Rochester, NY 14620
Evan
Job Details: 08/30/2019
DRYER GE n/a Reinstalling vent due to vent falling while there to repair washer. Reinstalled vent. Unit tested good
Near Rochester, NY 14619
Evan
Job Details: 08/30/2019
WASHER WHIRLPOOL MVWB766FW1 Customer stated that unit was not filling with water. Checked for error codes unit displaying F3e1 for water inlet temperature fault. Attempted to run test cycle. Unit would not fill during cycle. Replaced valve. Ran diagnostic cycle again. Unit tested good
Near Brighton, NY 14620
Evan
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL GU2500XTPQ3 Customer stated that unit was leaking from underneath. Upon inspection discovered that tub was beginning to rot and had formed small cracks in tub. This was causing leak. Customer does not want to proceed due to age of machine. Collecting service call fee
Near Pittsford, NY 14534
Steve
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KBFC42FTS07 Removed frost and frozen moisture from rails. Added grease The door tested good.
Near Pittsford, NY 14534
Steve
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Replaced main co troll and user interface for refrigerator acting erratic. Varying temperatures and lights not always coming on. The refrigerator tests good.
Near Penfield, NY 14526
Steve
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Found FF evaporator full of frost. Removed frost. Replaced fan and thermistors with harness kit. Found the defrost drain was leaking. Caulked around defrost drain at the cabinet. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Irondequoit, NY 14609
Steve
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KBFS22ECMS00 Replaced ice maker and damper for grinding gears in both. The refrigerator tests good
Near Rochester, NY 14624
Shaiman
Job Details: 08/30/2019
WASHER MAYTAG MVWB766FW1 "Customer concerned about unit occasionally not turning on and/or everything on the display freezing when selecting wash cycles. Unit would not respond to functions, could not get into diagnostics. Replaced console. Repair successful."
Near Rochester, NY 14616
Shaiman
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW4900BW0 "Unit makes a screeching noise during agitation, and grinds during spin. Grease residue is present under the machine and on the shield. Gearcase should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Irondequoit, NY 14622
Evan
Job Details: 08/30/2019
WASHER MAYTAG MVWX600XW0 "Customer stating that unit is not spinning out correctly. Last time issue occurred tech discovered that green and yellow wire at top of motor connector was damaged causing unit not to spin out and throw f7e1 code. Discovered that unit was having same issue with had come unseated from connector. Resisted connector and installed piece of insulation on wire to be sure wire does not come loose again. Called tech line to document findings. After running cycle discovered f3e2 error code for inlet thermistor being shorted. Ordering water valve SR: 7725740924; ordrng 1 W11158805 (HOUSING ASSEMBLY ), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
Near Rochester, NY 14622
Evan
Job Details: 08/30/2019
COOKTOP WHIRLPOOL WFC310S0EW2 Rescheduling customer for Tuesday 9/3 ; schdld next appmnt for 9/3 TUE !
Near Walworth, NY 14568
Dave
Job Details: 08/30/2019
WASHER MAYTAG MVWB850WQ0 F51 RPS sensor fail error code .bearing failing is very loud. Quoted customer for job . Would need new bearing .Customer decided that they will look into getting new unit .; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14623
Evan
Job Details: 08/30/2019
DRYER MAYTAG MGDX655DW1 Customer stated that unit is not heating as it should. Upon inspection discovered that gas coils were opening valve as they should but not running burner for long enough period of time. Unit needs new gas coils. Ordering coils ; ordrng 1 WPW10328463 (GAS COIL VALVE)
Near Geneva, NY 14456
Dave
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Control on microwave has failed found the triac on the board was blown . Replaced control . Light on the microwave is now working as expected. Tested unit . Tested good .; dspstn on spec-tagged invntry: 2 8206232A BULB
Near Canandaigua, NY 14424
Dave
Job Details: 08/30/2019
RANGE WHIRLPOOL WFG525S0HZ1 All the flames on the burners were turned to high up . Adjusted them all down to the customers satisfaction . Tested unit .tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced icemaker . Tested unit in ice harvest mod . Tested good . Tested ice maker fill test . Test good .
Near Caledonia, NY 14423
Dave
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL W8RXEGMWQ01 Replaced harness that has defrost thermostat on it . Tested unit . Tested good . Bulb was blown in fresh food section installed new bulb .part 8009; used 1 8009 (BULB-4OW) from stock
Near Rochester, NY 14618
David
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL ARB2117AB Unit is not cooling due to a leak in the low side assembly. Parts are no longer available customer is going to have to replace
Near Webster, NY 14580
Steve
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Customer just wants bracket repaired that was damaged on previous repair. The bracket that came in was other side. Ordering correct bracket. ; ordrng 1 W10625068 (bracket RIGHT), dspstn on spec-tagged invntry: 1 W10633627 MOTOR-EVAPORATOR"
Near Fairport, NY 14450
David
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit was not responding due to the control failing to send power to the UI replaced control. Unit tested good
Near Penfield, NY 14526
Steve
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 The customer had defrosted fresh food evaporator prior to visit but complained of warm temperatures in fresh food section and fan noise. The fan noise is from fan hitting ice. Found the control needs to be updated version and the evaporator cover needs to be replaced.S15330; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (CONTROL )
Near Fairport, NY 14450
David
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF01 Replaced cracked ice maker fill tube and roved ice from the ice maker fill cup.
Near Rochester, NY 14618
Steve
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced freezer IM fan for freezing and very loud. Found fresh food evaporator cover frosted. Ordering cover. ; ordrng 1 W11099568 (cover-evap)
Near Rochester, NY 14607
Evan
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF760SADM3 Customer stating that unit is not cleaning dishes. Checked for error codes no codes present. Ran test cycle. Unit would fill with water but never push water through cabinet. Replaced wash motor and ran diagnostic cycle. During diagnostic cycle pro scrub cycle was stuck on spraying water at front door. Unit began to leak from front door. Killed power to unit and reset control. Ran diagnostic cycle again. Couldn’t replicate issue once doing so. Ran diagnostic cycle twice to confirm function and started normal cycle while in home to ensure unit was not leaking. Unit tested good part to be covered per JM
Near Rochester, NY 14626
Shaiman
Job Details: 08/30/2019
DRYER WHIRLPOOL MEDB765FW0 None of the audio for the unit is operating. Replacing console. ; ordrng 1 W11089306 (CONSOLE)
Near Rochester, NY 14612
Shaiman
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM "Customer states unit is not filling with water/not working. Unit fills with water and drains, but motor is faulty. Sump motor must be replaced. ; rqstng P&A on 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Victor, NY 14564
Dave
Job Details: 08/30/2019
WASHER MAYTAG MVWB865GW0 F5E1 lid lock error code . Lights on User interface not turning all on . Was able to run calibration . Tried to run auto diagnostics testing but the unit kept unlocking itself during tested . Ordering control W11114420 and lid lock W10810403 . Installed new UI due to not having all the lights turn on. . Cleared error code ; ordrng 1 W10810403 (lid lock assy) and 1 W11114420 (cntrl-elec)