We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Geneva, NY 14456
Andres V
Job Details: 06/28/2023
Trim came loose on the front of the drum I put it back in place and tested unit. Unit no longer makes scraping sound
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Seneca Falls, NY 13148
Andres V
Job Details: 06/28/2023
I ran a diagnostic cycle twice also a rinse and spin but did not see any water and could not find any water marks on unit. Customer states it happened twice and hasn't happened again. I did hear belt squealing so I replaced it and calibrated unit. ; used 1 W11239857 (Belt) from stock
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near Wolcott, NY 14590
James
Job Details: 06/28/2023
No cool. Compressor locked at 14amps. Sealed system ; ordrng 1 WR87X43267 (Compressor) and 1 Wr87x30875 (Filter drier) and 1 10x8 lok and 2 5*4s and 2 5*1.8s and 2 7*5s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Seneca Falls, NY 13148
Andres V
Job Details: 06/28/2023
Freezer had ice build up. I checked fan and heating element both tested good. Defrost sensor was loose around copper line. I defrosted the ice and tightened down sensor to line so it doesnt move. Also replaced LED light in the deli tray. ; used 1 W11601310 (LED MODULE) from stock
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Williamson, NY 14589
James
Job Details: 06/28/2023
Replaced belt and top bearing. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Webster, NY 14580
James
Job Details: 06/28/2023
"Unit making scraping noise and hammering when water valve closes. Found gearcase failed and leaked oil on lower parts. Replaced gearcase, belt, cam, actuator and hub. Tested unit successfully. Hammer noise is from water pressure. Recommend turning water shut off halfway or using hammer arrestor. ; used 1 Wpw10006384 (Belt), 1 Wpw10006355 (Actuator), 1 W10721967 (Cam), and 1 W10528947 (Hub) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hemlock, NY 14466
Jeremy
Job Details: 06/28/2023
Replaced sump for failed wash motor. Unit checks good. Found nut missing from third rack causing leak. Ordering nuts and rack mount.; rqstng P&A on 2 W11545286 (Nut)s and 1 W11553484 (LH rack mount)
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Pittsford, NY 14534
Jeremy
Job Details: 06/28/2023
"Replaced motor and sensor for excessive noise, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Irondequoit, NY 14609
James
Job Details: 06/28/2023
Water comes out hot on cool setting. Replaced valve assembly and calibrated. Tested unit in mixed cycle and verified operation. Recommend replacing washer hoses.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Cicero, NY 13039
Chuck G
Job Details: 06/28/2023
"Customer stated that unit is not draining. Error code F9E1-long drain, F0E2-over suds . After inspecting unit i found that the drain pump was clogged. I removed the debris from the pump. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ07
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/28/2023
"Customer stated that unit is only making ice when the IM is turned on and off. After speaking with customer and inspecting unit i discovered that the fill tube tested good, IM tested bad. Replaced IM, cycled IM. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/28/2023
Customer stated that they are hearing a clicking sound coming from unit. After inspecting unit i found that the damper tested bad. Ordering damper WPW10594329; ordrng 1 WPW10594329 (Damper)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/28/2023
"Customer stated that unit will not go into a spin, they have to put it on drain and spin. Error code F7E1-tachometer missing. I inspected harness and all connections. Ordering control W11633359, lower harness W11590868 and capacitor W11395618; ordrng 1 W11633359 (Control) and 1 W11590868 (Lower harness) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Jordan, NY 13080
Chuck G
Job Details: 06/28/2023
"Customer stated that unit is not responding to commands. Error code F5E1-lid is open and F5E2-lid will not lock or unlock. Lid lock tested bad, ordering lid lock W10861642; ordrng 1 W10861642 (Lid lock)"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near Jordan, NY 13080
Chuck G
Job Details: 06/28/2023
Customer stated that unit is not heating up as it should. I ran a timed cycle measuring high/low temps and airflow. Airflow tested good for all dryers. I cycled unit 10 times and the burner is shutting off and reigniting as intended. I explained to the customer about cycle selection and also about cycle selection with the washer and how much HE detergent to use so she can be assured that the load is getting spun out correctly. I also explained about mixed loads. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Marcellus, NY 13108
Chuck G
Job Details: 06/28/2023
Customer stated that fresh food gasket is falling off. I had to use RTV to adhere new gasket to door as the door is not allowing gasket to hook into place. Formed gasket to create a seal. If issues persists order door LW10672972. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Skaneateles, NY 13152
Chuck G
Job Details: 06/28/2023
"Customer stated that water dispensing and ice being made comes and goes. Unit is on a RO system, water pressure is testing bad. I showed/read the customer page 9 of the owners manual that covers the water pressures involving a reverse osmosis system. I recommend that they contact a plumber to make sure the water pressure going to unit is within range. Unit tested good Called tech line SR# 7736734118"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Auburn, NY 13021
Chuck G
Job Details: 06/28/2023
"Customer stated that unit is not draining. Verified issue. Error code F9E1-long drain. Replaced drain pump but the issue was still present. Pump is draining to the water inlet assembly but not making it into the drain hose to the sink, inlet has a crack that is causing it to suck air into the system casing the unit not to drain. Unit also has a dent in the tub that is not allowing the bottom rack to roll into place. Ordering water inlet assembly W11535094 and tub W11409866; ordrng 1 W11535094 (Inlet assembly) and 1 W11409866 (Tub)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cayuga, NY 13034
Chuck G
Job Details: 06/28/2023
Ordering heater harness W11650661 ; ordrng 1 W11650661 (Heater/harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Shortsville, NY 14548
Andres V
Job Details: 06/28/2023
Evap fan is very weak and not circulating the air. Unit does have a good frost pattern.; ordrng 1 WPW10464673 (Fan motor)
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Fairport, NY 14450
Andres V
Job Details: 06/28/2023
"Replaced the magnatron on unit. Noticed that half the vent in the back was blocked, i opened up vent to prevent future issues. Unit is working properly now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14624
Dave L
Job Details: 06/28/2023
Replaced jazz board due to intermittent cooling. Customer to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Dave L
Job Details: 06/28/2023
Part didnt arrive in time. Rescheduled; schdld next appmnt for 7/5 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14611
Dave L
Job Details: 06/28/2023
Fresh food and freezer gaskets are not staying in place. Secured with adhesive. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10838574 GASKET
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Rochester, NY 14619
Dave L
Job Details: 06/28/2023
Dishwasher is leaking from heater bushing. Ordering heater; ordrng 1 WD05X30818 (Heater) and 1 Sh (Sh)
We serviced a
KENMORE DRYER
Model 110.61202011
Near Rochester, NY 14607
Dave L
Job Details: 06/28/2023
Unable to reach landlord. Plug and receptacle are melted. Requires and electrician to repair.
We serviced a
MAYTAG WASHER
Model MHWE450WW01
Near Hilton, NY 14468
Dave L
Job Details: 06/28/2023
Removed debris from pump trap due to slow drain. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, NY 14464
Dave L
Job Details: 06/28/2023
Replaced damaged tub
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Brockport, NY 14420
Dave L
Job Details: 06/28/2023
Unit began cooling when powered onTests ok
We serviced a
MAYTAG WASHER
Model MED5430MW0
Near Brockport, NY 14420
Dave L
Job Details: 06/28/2023
Checked unit for not running. All loads and fuses test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW
Near Macedon, NY 14502
Jeremy
Job Details: 06/28/2023
No stored error codes. No water supply to check fill. Verified drain and wash motor both turning on. Unit operating as expected.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Victor, NY 14564
Jeremy
Job Details: 06/28/2023
"Replaced icemaker and harness for no I e production. Icemaker cycles and filled. Old cover does not fit new icemaker, ordering cover for direct ship to customer.; ordrng 1 WPW10289690 (Cover (DIRECT SHIP TO CUSTOMER)), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2023
Replaced UI for water dispenser stopping randomly. Icemaker working properly. Unit checks good.
We serviced a
GE REFRIGERATOR
Model GNE25JSKKFSS
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2023
"Mullion came off fresh food door causing warm air to enter cabinet causing excessive moisture and ice build up on evaporator and fan. Reinstalled mullion, and removed ice from evaporator and fan. Unit checks good."
We serviced a
HOTPOINT REFRIGERATOR
Model HHM7SMAWW
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2023
"Freezer not maintaining proper temp. Checked and found unit maintains 10 degrees at coldest setting. Unable to repair, no serviceable parts according to parts list."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Rochester, NY 14623
Andres V
Job Details: 06/27/2023
Door strike is broken door will not lock. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Oswego, NY 13126
Chuck G
Job Details: 06/27/2023
Upon hooking up gauges to get pressures i discovered that the unit had no refrigerant in the system. I then charged unit with 140psi of nitrogen and found a leak at the evaporator. I repaired leak. I replaced compressor and drier. Vacuumed unit down to 500 microns. Charged unit with 44 grams of R600a. Evap has a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
WHIRLPOOL FREEZER
Model krff507hps04
Near Hilton, NY 14468
Dave L
Job Details: 06/27/2023
Freezer door builds condensation on top. Insulation void in door. ; ordrng 1 W11436967 (Freezer door)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Rochester, NY 14625
Andres V
Job Details: 06/27/2023
Cleaned off bottom of inner door then replaced seal. Tested unit. Unit is working properly
We serviced a
GE WASHER
Model GFW650SSN2WW
Near Groveland Station, NY 14462
Jeremy
Job Details: 06/27/2023
"Customer complaint laundry not spinning out. Found OOB error code. Ran rinse and spin cycle with load that caused problem, cycle completed as expected. Advised customer on loading balanced load. Unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Geneseo, NY 14454
Jeremy
Job Details: 06/27/2023
"Replaced fill valve for long fill error and unit not completing cycles. Tested unit, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Lima, NY 14485
Jeremy
Job Details: 06/27/2023
UI completely unresponsive and unit is not cooling. Ordering UI and control.; ordrng 1 W11082837 (UI) and 1 W11035836 (MAIN CONTROL)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/27/2023
"Ice building on bottom of freezer. Found defrost drain frozen over. Removed ice and cleared drain, unit checks good."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Rochester, NY 14625
Dave F
Job Details: 06/27/2023
Unit has power going to it but Main control the LED is solid and UI is not turning on. Ordering both parts ; rqstng P&A on 1 WD21X31902 (UI) and 1 WD21X24901 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Farmington, NY 14425
Jeremy
Job Details: 06/27/2023
"Unit not completing cycles. Found F4E3 error for wash motor failure. Verified voltage to motor. Replaced sump, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 06/27/2023
"11.64 ohms fresh food evap thermistor called techline SR 7736724799 they deemed the unit unrepairable. Said the thermistor was in range of being under the ice. And had no further parts that could be changed . Fan scroll ,thermistor and UI have been changed from last trip . Unit was in basic defrost from last time . Defrosted unit so customer would have unit for a while but needs a replacement refrigerator."
We serviced a
GE WASHER
Model PTW700BPT0DG
Near Victor, NY 14564
Jeremy
Job Details: 06/27/2023
Replaced stator and motor for binding up. Gearcase not needed. Unit tested good.
We serviced a
GE RANGE
Model JGB735SP1SS
Near Rochester, NY 14616
James
Job Details: 06/27/2023
Bake cycle not heating. Power to igniter but not turning on. Replaced igniter and verified operation. ; used 1 12400035 (Igniter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
James
Job Details: 06/27/2023
Replaced door and inspected. New door is dented on bottom lh side. Ordering door. ; ordrng 1 LW11026425 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Irondequoit, NY 14617
James
Job Details: 06/27/2023
Replaced filter housing and valve. Verified pressure to filter housing. Unit still not flowing water. Need filter replaced.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Andres V
Job Details: 06/27/2023
Replaced sump and pump. Tested unit and watched for leaks. Unit is working properly.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
James
Job Details: 06/27/2023
Unit going off balance. Replaced suspension and tested 2 small blankets. Unit risks damage to machine and house to use. Called techline sr7736728340 they advised customer to call customer service for product exchange. If unit is repaired need basket and gearcase.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F1UW
Near Irondequoit, NY 14609
James
Job Details: 06/27/2023
Unit is getting condensation and freezing again. Adjusted feet and reinstalled gasket that was loose on rh side. Customer is to monitor. If problem persists order 5304513783
We serviced a
MAYTAG RANGE
Model MGR6600FZ6
Near Victor, NY 14564
Jeremy
Job Details: 06/27/2023
"Customer complaint broiler not working properly. Checked broiler operation, operating as expected. Instructed customer that oven door needs to remain closed for broiler to continue running. If door remains open for too long burner will turn off. Unit operating as expected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, NY 14621
James
Job Details: 06/27/2023
Unit wouldn't power on then when it did the motor made a odd noise. 7-1 error. Ran Diagnostics cycle successfully. Cleaned filter. If problem persists replace W11087227
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW3
Near Rochester, NY 14613
James
Job Details: 06/27/2023
Unit not heating. Igniter turns on for 1 second. Replaced gas coils and verified operation. ; used 1 279834 (Coil) from stock
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Rochester, NY 14606
James
Job Details: 06/27/2023
Replaced infinite switch and tested element. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP3149400 SWITCH- INF
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14612
James
Job Details: 06/27/2023
Rebuilt unit and calibrated. Tested Diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
GE REFRIGERATOR
Model GFE28GYNIFS
Near Pittsford, NY 14534
Dave F
Job Details: 06/27/2023
Found tubing vibrating on back panel . Moved tubing and noise went away. Tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Scottsville, NY 14546
Jeremy
Job Details: 06/27/2023
Unit leaking from diverter. Quoted for sump replacement. Customer opted out of repair to purchase new unit.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
GE REFRIGERATOR
Model CWE23SP4MJW2
Near Fairport, NY 14450
Andres V
Job Details: 06/27/2023
"Customer has noise coming from fresh food evap fan. Noise is on and off, ordering new evap fan ; ordrng 1 WR60X35205 (Evap fan)"
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport, NY 14450
Andres V
Job Details: 06/27/2023
Unit is still shutting of randomly and UI loses power. I could not duplicate issue but suspect the main control is causing the issue. ; ordrng 1 WD21X27998 (Control board)
We serviced a
GE RANGE
Model JBS160DM4BB
Near Fairport, NY 14450
Andres V
Job Details: 06/27/2023
Front left burner switch is not sending power to burner. The two right burners are intermittently going on will not turn to high. ; ordrng 2 WB24T10022 (Infinite switches)s and 1 WB24T10025 (Infinite switch)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Rochester, NY 14623
Andres V
Job Details: 06/27/2023
"Unit is leaking from the sump. Unit needs new sump. ; ordrng 1 W11665769 (Sump & pump), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14623
Andres V
Job Details: 06/27/2023
Appt was supposed to be for washer.; schdld next appmnt for 7/5 WED !
We serviced a
WHIRLPOOL WASHER
Model WTW6300SW0
Near North Chili, NY 14514
Andres V
Job Details: 06/27/2023
Unit has F71 error code. Basket will not engage into a spin. Unit needs new bearing. Gave customer quote for repair but she wants to get a new washer.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Oswego, NY 13126
Chuck G
Job Details: 06/27/2023
"Customer stated that unit is not starting a cycle. Motor, thermal fuse, connections and electric supply tested good. Ordering control W11512515 and motor W11364931; ordrng 1 W11512515 (Control) and 1 W11364931 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Oswego, NY 13126
Chuck G
Job Details: 06/27/2023
"Customer stated that unit is not spinning out a load of laundry. Error code F0E3-over load. I ran a diagnostic cycle in which the unit was not agitating, i inspected unit and discovered oil is leaking from gearcase covering all parts associated with gearcase. Ordering gearcaseW11449840, motor W11026785, cam W10721967, belt W11239857, capacitor W11395618 and actuator W10913953; rqstng P&A on 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor) and 1 W10913953 (Actuator)"
We serviced a
KITCHENAID REFRIGERATOR
Model WRF555SDFZ02
Near Oswego, NY 13126
Chuck G
Job Details: 06/27/2023
Replaced right and left door gaskets. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Fulton, NY 13069
Chuck G
Job Details: 06/27/2023
Customer stated that front left burner is not working. Verified issue. Ordering burner W11517959 and front left infinite switch WPW10434452; ordrng 1 W11517959 (Front left duel burner) and 1 WPW10434452 (Front left infinite switch)
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/27/2023
After arriving at the home and taking a pic of model tag the customer informed me that they have an extended warranty. I explained to them that they have to call the warranty company so its dispatched correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Pittsford, NY 14534
Dave F
Job Details: 06/27/2023
"Diffuser is loud while running and bin on freshfood door is broken . Ordering parts asking pre auth on bin ; ordrng 1 W11164593 (diffuser), rqstng P&A on 1 WPW10710203 (bin-cntlvr)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hilton, NY 14468
Dave L
Job Details: 06/27/2023
Replaced upper rack adjusters ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Hilton, NY 14468
Dave L
Job Details: 06/27/2023
Unit is leaking from the drain assembly. Customer declined to repair
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS1
Near Rochester, NY 14612
Dave L
Job Details: 06/27/2023
Replaced sump and valve due to motor failure. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14616
Dave L
Job Details: 06/27/2023
Replaced console due to communication error. Tested in quick wash.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14621
Dave L
Job Details: 06/27/2023
"Found compressor running but only producing a small frost pattern on evap inlet. Ordering evaporator .; ordrng 1 W11536253 (Evap), used 1 WPW10143759 (DRIER-UV DYE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details: 06/27/2023
Replaced noisy compressor. New compressor was noticeably quieter. Began cooling again after repair. ; dspstn on spec-tagged invntry: 2 W11506619 COUPLER BR 8 and 1 W11578570 COUPLER
We serviced a
WHIRLPOOL COOKTOP
Model GLS3064R
Near Rochester, NY 14626
Dave L
Job Details: 06/27/2023
Switch was damaged in packaging. Reordering switch; ordrng 1 WP8190913 (Switch)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Webster, NY 14580
James
Job Details: 06/26/2023
Quoted repair. Customer thought whole repair was warranty.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Penfield, NY 14526
James
Job Details: 06/26/2023
Unit buzzing when on and intermittent to heat. Replaced magnetron and diode. Tested unit successfully. Cabinet is breaking aoart on lh mounting screw. Need cabinet reinforced.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
James
Job Details: 06/26/2023
Unit got so off balance that it knocked leg off of sink. Releveveled unit and tested spin cycle. Customer started cycle and verified it was balanced. told customer to monitor results.
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Brockport, NY 14420
Dave L
Job Details: 06/26/2023
"Unit would not spin or agitate due to the motor capacitor not feeding motor. Replaced cap. Replaced belt that was slipping.Tested ok. ; used 1 W11395618 (CAPACITOR), and 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14607
Andres V
Job Details: 06/26/2023
"LED light is out in the fresh food section. Light I was sent out with was a different color and customer wanted matching one ; ordrng 1 W11462342 (LED light), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
KITCHENAID RANGE
Model KOSE500EWH05
Near Spencerport, NY 14559
Dave L
Job Details: 06/26/2023
Customer has been having a misfired error code present itself after power outages. Checked wiring install and found that the breakers for both wall ovens are undersized. Recommending the customer consult a licensed electrician to give recommendations on the installation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Camillus, NY 13031
Chuck G
Job Details: 06/26/2023
"Customer is concerned about condensation on the Mullion. After inspecting the unit i discovered that the door gaskets are sealing and the moisture control was turned off, i turned on moisture control and explained to the customer how the function works. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Rochester, NY 14616
Andres V
Job Details: 06/26/2023
Unit turns cooling of randomly causing it to get to warm. When customer turns off the cooling then back on unit kicks on. Unit needs new thermostat. ; ordrng 1 WP2198202 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14606
Andres V
Job Details: 06/26/2023
"Door switch fell apart. I replaced it, switch is working properly."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Clay, NY 13090
Chuck G
Job Details: 06/26/2023
"Lower oven door glass is scattered and left hand trim is bent preventing the lower door from closing fully. Ordering lower outer door W11600222, name plate W10839793 and left side trim W11235460; ordrng 1 W11600222 (Outer lower door) and 1 W10839793 (Name plate) and 1 W11235460 (Trim, left)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Dave L
Job Details: 06/26/2023
Unit would not spin due to a stripped hub. Drive shaft looked ok. Replaced hub. Tested and calibrated ok. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYB3
Near Rochester, NY 14624
Andres V
Job Details: 06/26/2023
"Could not duplicate issue, unit is having issues with soap dispenser door. Door will open but will not close. Unit needs new soap dispenser, she denied repair."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Rochester, NY 14626
Dave L
Job Details: 06/26/2023
The dishwasher heater has plastic stuck to it causing an odor. Ordering and replacing heater.; ordrng 1 W10703867 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Cicero, NY 13039
Chuck G
Job Details: 06/26/2023
Customer stated that right door gasket is tearing. I verified the issue. Replaced gasket. Sealed with blow dryer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14624
Andres V
Job Details: 06/26/2023
Unit is not defrosting because harness has come loose and does not make contact. Temporarily fixed connection until part comes in. ; ordrng 1 W11650660 (Evaporator harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Webster, NY 14580
James
Job Details: 06/26/2023
Unit frosted up in freezer and leds on ceiling not turning on. Cleaned drain tube and replaced ceiling module. Unit functions properly. ; used 1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM06
Near Pittsford, NY 14534
Dave F
Job Details: 06/26/2023
Door squeaking . Found the door gasket need grease on it . Drawers hard to pull out greased drawers. Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pittsford, NY 14534
Dave F
Job Details: 06/26/2023
Control had struck key . Replaced jazz board and tested unit .tested good ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14623
Dave F
Job Details: 06/26/2023
Replaced main control . Noticed the freezer was frosted up .unit powering off could be from ice hitting the fan and shorting it out. Found the fuse on the fan harness is bad ordering evap fan W11661931 . Bypassed fuse to get customer going .; ordrng 1 W11661931 (Evap fan)
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Pittsford, NY 14534
Andres V
Job Details: 06/26/2023
Washer filter was clogged with hair and sock. Cleaned it out and tested unit. Unit is draining and working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Clay, NY 13041
Chuck G
Job Details: 06/26/2023
"Replaced sump assembly, switc, housing and lever. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"