Service History 87 - Appliance Tec

We serviced a

WHIRLPOOL OVEN

Model KGRS505XSS01

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2022

"Customer stated upper oven wouldn't preheat. Found weak bake ignitor. Replaced bake ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/31/2022

"Customer stated water stopped draining. Checked and found F8E4, Ran diagnostic mode drain pump not turning on. Replaced drain pump and tested dishwasher noticed a piece of glass still in, removed. Dishwasher checks good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hilton, NY 14468

Ray Benedetto

Job Details: 10/31/2022

"Replaced drain pump. Tested with self-diagnostic, all operations normal.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Rochester, NY 14621

Andres V

Job Details: 10/31/2022

I replaced ACU. When I plugged unit in lid unlocked. I then started a diagnostic cycle unit started cycle but then stopped after the valve activated. I called whirlpool because I was not sure what was going on. They had me ohm out the pump and was told to replace pump along with board again because pump can short out bosrd. Sr 7734937077; ordrng 1 W11543994 (Acu) and 1 W11399437 (Drain pump)

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2022

"Customer stated laundry is not spinning out. Found that basket hub is stripped out. Replaced basket hub, unit tested good.; used 1 W10528947 (HUB) from stock"

We serviced a

AMANA RANGE

Model ACR4303MFS7

Near Irondequoit, NY 14622

Andres V

Job Details: 10/31/2022

Customer stated that none of the burner or bake or broil were heating. I checked voltage and found unit only getting 120v not the full 240v. Informed customer of this and let them know they need an electrician.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2022

"Replaced door, hinges and bearing for door not closing properly and lock not always engaging. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8563965 HINGE"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14610

Josh Henchen

Job Details: 10/31/2022

"Customer stated unit would just trying to drain and not shut off. Checked and found F0E5, cleared. Ran diagnostic cycle, all functions as expected. Ran Normal cycle, functions as expected. Washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Manlius, NY 13104

Chuck G

Job Details: 10/31/2022

"Customer stated that unit is now leaking from the left side of unit 45 minutes after the start of the cycle. I ran unit on a diagnostic test cycle with a clear glass door, i noticed that the lower spray arms spray pattern is spraying sideways, i inspected spray arm and found a crack. Ordering lower spray arm. ; rqstng P&A on 1 W10837249 (Lower spray arm)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rochester, NY 14612

Ray Benedetto

Job Details: 10/31/2022

"Door was not delivered to customer. Reordering freezer door.; rqstng P&A on 1 LW11026429 (Freezer Door), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Camillus, NY 13031

Chuck G

Job Details: 10/31/2022

Customer stated that unit powered off and did not turn back on. unplugged unit and plugged back in and it reset the control. No codes. I inspected all connections by removing them and reinstalling them. I ran a diagnostic test cycle in which unit operated normally. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Rochester, NY 14609

Andres V

Job Details: 10/31/2022

Customer rescheduled for tomorrow.; dspstn on spec-tagged invntry: 1 819043 HEAT- PROBE

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Williamson, NY 14589

James

Job Details: 10/31/2022

Leds flickering pantry ui dead. Found damaged harness. Repaired harness and tested. Unit functions properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Ontario, NY 14519

James

Job Details: 10/31/2022

Complaint of ff section not defrosting. Unit turned off upon arrival. Found thermistor not attached to coil. Reattached thermistor and changed settings to timed defrost. Customer is to monitor. If problem persists order ui and thermistor. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQA12

Near Webster, NY 14580

James

Job Details: 10/31/2022

Unit not draining and leaking. Found pump impeller broken and dispenser seal leaking. Need pump and seal. ; ordrng 1 WPW10730972 (Pump) and 1 Sh15 and 1 WP8181747 (Seal)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Webster, NY 14580

James

Job Details: 10/31/2022

Upper rack disengaged from rails. Reassembled adjusters and tested.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/31/2022

"Customer stated small drip/puddle after wash cycle sometimes, coming from top left of dishwasher. Checked and found no codes, Ran diagnostic cycle, all functions properly. Ran prowash cycle and noticed some moisture build up in vent, cleaned and sealed. Customer will monitor, dishwasher checks good."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Rochester, NY 14616

Ray Benedetto

Job Details: 10/31/2022

"Right front burner not heating. Swapped infinite switches of right and left burners, no change. Front burner reading zero ohms. Needs burner to repair.; ordrng 1 W11517959 (Front Burner)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Avon, NY 14414

Jeremy

Job Details: 10/31/2022

"Replaced compressor, control, and thermistors for intermittently not cooling. Unit tested good. S code for compressor replacement S71162.; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 2 W11506619 COUPLER BR 8"

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/31/2022

"Customer stated front left burner not heating properly. Checked and found front burner functions properly, also noticed bottom of pans not flat against the surface of cooktop. Range checks good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Clyde, NY 14433

Doug Balcom

Job Details: 10/31/2022

Replaced lid lock. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS

Near Palmyra, NY 14522

Doug Balcom

Job Details: 10/31/2022

Customer states water runs down the back wall of the refrigerator and frost build up on refrigerator ceiling. Per techline replace gasket and use permagum to seal airflow for icemaker. Ordering parts. SR#7734937638. ; rqstng P&A on 2 W10739629 (Gasket)s and 1 WPW10688359 (Sealer gum)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Phelps, NY 14532

Doug Balcom

Job Details: 10/31/2022

"Replaced control, cam, and belt. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

Ray Benedetto

Job Details: 10/31/2022

"Unit fills but does not start cycle. Will not drain and makes buzzing sound. Attempted to activate drain pump and lid lock in test mode, but neither component responds. Drain pump reading zero ohms. Contacted Techline, SR7734934090, recommended to replace drain pump and lid lock. Ordering parts for repair.; rqstng P&A on 1 W11396717 (Drain Pump) and 1 W11394572 (Lid Lock)"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Avon, NY 14414

Jeremy

Job Details: 10/31/2022

Replaced outer case for dents.; dspstn on spec-tagged invntry: 1 W11493413 HOOD CABIN

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Rochester, NY 14620

Andres V

Job Details: 10/31/2022

Replaced water valve. Tested unit now working properly.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14620

Ray Benedetto

Job Details: 10/31/2022

"Dishwasher throwing float switch code. Cleaned out drain tray and tested. No leakage during test cycle. Customer will monitor. If symptom persists, will need drain pump to repair."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Penfield, NY 14526

James

Job Details: 10/31/2022

Complaint of unit spinning off balance. No errors. Checked for level. Recalibrated control and tested spin cycle. Rf suspension is slightly looser than other three. Unit passed drain and spin cycle. Customer is to monitor if problem persists order W11217817

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, NY 14621

James

Job Details: 10/31/2022

Installed gasket customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Fairport, NY 14450

Josh Henchen

Job Details: 10/31/2022

Replaced gasket due to leak coming from top of gasket. Ran diagnostic cycle no leaks. Ran normal prowash also no leaks. Customer will monitor. Dishwasher checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/27/2022

"Replaced ice maker due to not dispensing all ice and causing leak down front of dispenser. Tested ice maker, checks good. Refrigerator checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, NY 14580

Andres V

Job Details: 10/27/2022

Customer stated unit was still making a noise. She started a cycle before I got there so I could hear. I heard noise immediately when it was agitating. I listened to noise while unit was I'm cycle and heard noise coming from motor. Ordering motor.; ordrng 1 W11026785 (Motor)

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Caledonia, NY 14423

Jeremy

Job Details: 10/27/2022

"Customer stated unit would not run and was getting a burning smell. Found that control is completely burned out and harness is also burned. Control is no longer available, unit is not repairable.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG WASHER

Model MVWB855DC0

Near Skaneateles, NY 13152

Doug Balcom

Job Details: 10/27/2022

Replaced lid lock. Calibrated unit. Ran diagnostic test no codes. Unit is operating as designed. Advised customer that gearcase is noisey. And leaking a little oil. They will run it until it quits and buy a new unit.

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Avon, NY 14414

Jeremy

Job Details: 10/27/2022

Outer case is dented on left hand side. Ordering outer case.; ordrng 1 W11493413 (Outer case)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Syracuse, NY 13205

Chuck G

Job Details: 10/27/2022

"Customer stated that unit was not turning on. Upon inspection i discovered that the terminal to the thermal fuse was not connected, i connected terminal and tested unit. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Manlius, NY 13104

Chuck G

Job Details: 10/27/2022

Replaced drain pump. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Manlius, NY 13104

Chuck G

Job Details: 10/27/2022

"Customer stated that unit is not drying dishes. No codes. I ran a diagnostic test cycle in which the units heater did not come on. Heater tested good, voltage to heater tested bad, harness tested good. I quoted customer to replace control but they declined the repair"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, NY 14621

James

Job Details: 10/27/2022

Gasket loose again. Need adhesive to attach gaskets to doors. ; ordrng 1 482338 (Adhesive)

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Fairport, NY 14450

Josh Henchen

Job Details: 10/27/2022

Replaced inner and outer door with handle. During assembly a piece of plastic snapped off well tightening a screw. Need new outter door W11310052.; schdld next appmnt for 11/4 FRI PM

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/27/2022

Replaced compressor. Vacuumed system past 500 microns. Charged system with refrigerant. Unit is cooling properly. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 1 W11506635 VALVE 1/4

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Avon, NY 14414

Jeremy

Job Details: 10/27/2022

"Unit is experiencing intermittent no cool situations. Ran diagnostic tests and all functions check, no stored error codes. Ordering compressor kit and fittings in accordance with service pointer W11634348 Rev B. Also ordering control and thermistors to have on hand.; ordrng 1 W11562260 (Control) and 1 W11438736 (Refrigerator Thermistor) and 1 WPW10384183 (Freezer Thermistor) and 1 W11370574 (Compressor Kit) and 2 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR))s and 2 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506619 (8 NK MS 00 (PROCESS TUBE TO COMPRESSOR))s and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Webster, NY 14580

Andres V

Job Details: 10/27/2022

Customer stated unit was not sealing correctly when she got unit and caused frost to build up on the inside. I diagnosed unit made sure that it was sealing all the way around I did not see any gaps. I then took out racks and used steamer to clear any frost that was built up and dried it off to prevent it from freezing again.

We serviced a

GE WASHER

Model GTW220ACK2WW

Near Rochester, NY 14613

James

Job Details: 10/27/2022

Unit pulsates valves and stays on sensing tested lock. Need control board. ; ordrng 1 WH22X35239 (PCBA)

We serviced a

JENN AIR DISHWASHER

Model JDPSS244LL

Near Brewerton, NY 13029

Chuck G

Job Details: 10/27/2022

New tub is damaged. Reordering tub W11409866; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cicero, NY 13039

Chuck G

Job Details: 10/27/2022

Customer states that units drain pump randomly came on during the middle of the night. Upon arrival the drain pump was running with the door locked. I cleaned out the drain pump and cleared the pressure hose but the symptom was still present . Replaced control W11616491. Ran a diagnostic test cycle in which the unit preformed as intended

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Rochester, NY 14609

Andres V

Job Details: 10/27/2022

Customer stated unit was making a loud humming noise. I diagnosed unit found compressor was vibrating causing bracket thats on compressor to also vibrate. I tried to tighten down the 4 bolts that hold compressor down but it did not help. Ordering new grommets.; ordrng 4 WPW10169124 (Groment)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, NY 14613

James

Job Details: 10/27/2022

Replaced parts. Inspected frost pattern and door. Customer is to monitor.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14609

Andres V

Job Details: 10/27/2022

Installed new clip to hold front panel.

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Fairport, NY 14450

Josh Henchen

Job Details: 10/27/2022

Replaced filter due to damaged filter. Washer checks good.

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRBB

Near Rochester, NY 14611

James

Job Details: 10/27/2022

"Unit not cooling. Compressor locked. Condenser support broken. Copper suction line broken off at compressor. Needs sealed system repair, r600."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, NY 14609

James

Job Details: 10/27/2022

Replaced pump and heater. Tested twice. Found no issues. ; used 1 W11537778 (Heater) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 10/27/2022

"Customer stated she couldnt get unit to start a cycle however it would power on. Checked and found F5E4, cleared. Ran diagnostic cycle, all functions as expected. Recalibrate unit. Tried to run a normal cycle unit beeps go back in F5E4, found main Control intermittent response. Ordering Main control W11429620.; ordrng 1 W11429620 (CONTROL)"

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near Rochester, NY 14626

Dave L

Job Details: 10/27/2022

Replaced non responsive console. Ran load size calibration. Tested ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Clay, NY 13041

Chuck G

Job Details: 10/27/2022

Replaced UI and console. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Liverpool, NY 13090

Chuck G

Job Details: 10/27/2022

"Customer stated that unit is not working. After inspecting the unit the UI is not responding to commands nor does it display any led lights, laminate on console is peaking up. Unit is getting the proper voltage. Ordering console W11460908; ordrng 1 W11460908 (Console)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14616

James

Job Details: 10/27/2022

L1 melted at terminal block. Replaced terminal block and tested. Unit functions properly. Recommend replacing power cord. ; used 1 279320 (Kit) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Waterloo, NY 13165

Doug Balcom

Job Details: 10/27/2022

"Replaced control. Unit powered up. Ran calibration as soon as motor started the display went blank and just sits there clicking the lid lock on and off. Ordering another control, motor, motor run capacitor, and lower harness. ; ordrng 1 W11543996 (Control) and 1 W11591637 (Lower harness) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/27/2022

Unit is missing rear left roller. Ordering for repair.; ordrng 1 WPW10475495 (Roller) and 1 WP2179826 (Rivet) and 1 WP2174706 (Hitch Pin)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/27/2022

"Left door ice maker not making ice. Fill tube not frozen and not filling. Checked ice box fan, operating normal. Ice maker Thermistor reading not consistent with temp. Ordering ice maker.; rqstng P&A on 1 W11557001 (Ice Maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Newark, NY 14513

Doug Balcom

Job Details: 10/27/2022

Replaced control and water inlet valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 10/27/2022

"Customer stated water isn't draining from unit with F9E1 flashing. Chexked and found F0E2,F9E1,F5E3,F8E1,F5E2. Had a fabric stuck in drain pump filter. Removed blockage and tested. Washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB

Near Pittsford, NY 14534

Josh Henchen

Job Details: 10/27/2022

"Customer stated top rack almost dropped. Checked and found no codes, reattached top right clip and tested rack, checks good. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/27/2022

Called techline and was advised to replace main control. Replaced main control for fill tube freezing. Unit tests good in diagnostics. SR 7734726910.; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Rochester, NY 14607

Andres V

Job Details: 10/27/2022

Customer stated unit was taking long time to pre heat also mentioned that he had called whirlpool for drawer issue and they wanted me to call in. I called techline and told them both issues. For the long pre heat time 25min for 420 is normal because it is a hidden element and not exposed it will take longer. I explained this to the customer. The drawer they told me is also going to have some flex is normal to be able to push in one side a little more then the other. Sr 7734913834

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Rochester, NY 14620

Andres V

Job Details: 10/27/2022

Customer stated unit would not work on a normal cycle. I diagnosed unit found that customer had temp setting to hot and when unit was trying to fill the valve would not open and fill tub so it wouldn't advance. Unit needs new valve.; ordrng 1 WH13X26534 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Canandaigua, NY 14424

Doug Balcom

Job Details: 10/27/2022

Replaced compressor for being seized and the evaporator for possible leak. Vacuumed unit down to 500 microns discharge line is getting hot. Unit is cooling. Unit is operating as designed.; dspstn on spec-tagged invntry: 2 W11504449 COUPLER and 2 W11506619 COUPLER BR 8

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/27/2022

"Frost near top of ice chute in freezer door. Thin layer of frost on food in top shelf of freezer. Both doors sealing properly, but unit is unlevel. Tested ice chute for leakage with about 4 ounces of water, no dripping from dispenser. Temp tested ~37 F in fridge. Leveled doors and verified there spots that could lead to warm air infusion. Reset freezer temp back to 'recommended.' Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14620

Ray Benedetto

Job Details: 10/27/2022

Freezer and fridge gaskets not sealing correctly. Ordering gaskets to repair.; ordrng 1 W10861499 (Freezer Gasket) and 1 W10838574 (Fridge Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/27/2022

"Customer concerned about freezer burn in freezer. Tested freezer temp with thermocouple, -0.4-0.5 F. Fridge is ~32. Temps running lower than expected on 'recommended' setting. Ordering thermistor to repair. Ice buildup around ice bucket. Ordering bucket to replace.; rqstng P&A on 1 WPW10384183 (Thermistor) and 1 W11244434 (Ice Bucket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14626

Dave L

Job Details: 10/27/2022

Replaced cracked section of drain hose. Leak tested ok.

We serviced a

KITCHENAID FREEZER

Model KRFF302EWH01

Near Rochester, NY 14612

James

Job Details: 10/27/2022

Freezer rail broke off. Door is too high and rubs on lh hinge. Gap in liner on top edge. Ordering parts. ; ordrng 1 WPW10474715 (Spur) and 2 WPW10120018 (Slide)s and 1 482338 (Silicone)

We serviced a

WHIRLPOOL DISHWASHER

Model DU1145XTPB6

Near Rochester, NY 14616

Dave L

Job Details: 10/27/2022

Repaired and reinstalled friction plates that had fallen off. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW02

Near Rochester, NY 14616

Dave L

Job Details: 10/27/2022

"The unit had overfilled due to rubber carpet backing blocking pressure system and pump. Cleaned pressure sensor hose, air trap, and pump filter. Tested in diagnostics and quick wash."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14606

Dave L

Job Details: 10/27/2022

Reconnected upper led harness.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Spencerport, NY 14559

Dave L

Job Details: 10/27/2022

Updated software.tested ok S153AWB

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV 0

Near Spencerport, NY 14559

Dave L

Job Details: 10/27/2022

Repaired sump and control with parts provided to customer by whirlpool. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Brockport, NY 14420

Dave L

Job Details: 10/27/2022

Replaced sump due to an open wash motor. Cleared errors in diagnostics. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Brockport, NY 14420

Dave L

Job Details: 10/27/2022

Replaced control and valve due to unit not filling. Recommending customer replace braided steel line as the coating is starting to deteriorate. Tested ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Hilton, NY 14468

Dave L

Job Details: 10/27/2022

"Unit will not initiate defrost. Ordering control. Part must be sourced from manufactorer to avoid old stock. ; ordrng 1 W11546609 (Order direct from whirlpool), dspstn on spec-tagged invntry: 1 W11546684 CLIP"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Livonia, NY 14487

Jeremy

Job Details: 10/27/2022

Replaced lower dish rack for being damaged. Left rollers with customer.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Perry, NY 14530

Jeremy

Job Details: 10/27/2022

Customer stated dishes are not getting clean. Unit has no stored error codes. Ran diagnostic cycle and found that wash motor is running but not pumping water. Ordering motor and sump.; ordrng 1 W11460945 (Motor and Sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, NY 14534

Dave F

Job Details: 10/27/2022

Helped 61 with sealed system

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14621

Andres V

Job Details: 10/27/2022

Power cord was damaged in delivery. Ordering new power cord.; ordrng 1 W10850133 (Power cord)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Churchville, NY 14428

Jeremy

Job Details: 10/27/2022

Replaced DSI board for oven not heating. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, NY 14428

Jeremy

Job Details: 10/27/2022

Replaced sump and motor for wash motor not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Rochester, NY 14621

Andres V

Job Details: 10/27/2022

"Customer stated that unit was not cooling. When I arrived unit was unplugged, I plugged unit in and evaporator fan turned on. I took off back panel saw that condenser was running, I then noticed that the start relay had come off compressor. I plugged starter back in and compressor turned on. Unit is now cooling properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Canandaigua, NY 14424

Dave F

Job Details: 10/27/2022

Helped 61 with sealed system. Unit is working as expected

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Syracuse, NY 13210

Chuck G

Job Details: 10/27/2022

Customer stated that unit stopped working. Error code F5E3- lid lock. Lid lock tested bad. Replaced lid lock. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Webster, NY 14580

Andres V

Job Details: 10/27/2022

Customer stated she had a F8E4 error codes for the flood switch activated. I took off kickplate and noticed customer had water in over flow tray. I took tray out and cleaned out water. Then installed it and tested unit. Unit is now working properly.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Hamlin, NY 14464

Dave L

Job Details: 10/26/2022

Found electrical smellComing from motor. Ordering motor; ordrng 1 W11549461 (Motor)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Brockport, NY 14420

Dave L

Job Details: 10/26/2022

Replaced deformed tub gasket. Ran unit to verify repair. Tested ok.

We serviced a

MAYTAG OVEN

Model MGT8800FZ00

Near Ontario, NY 14519

James

Job Details: 10/26/2022

Unit has heat vent in wrong location and it melted control panel. Three knobs broken. Need parts. ; ordrng 1 W11160335 (Membrane) and 1 W11132197 (Console) and 3 W11160334 (Knob)s

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dansville, NY 14437

Jeremy

Job Details: 10/26/2022

Replaced dispenser for leaking out the front in accordance with service pointer. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Palmyra, NY 14522

Josh Henchen

Job Details: 10/26/2022

Customer stated start key was stuck. Checked and found rubber fitting had popped to outside of cover. Replaced and reconnected push to start button. Washer checks good.

We serviced a

WHIRLPOOL DRYER

Model PYET244AYW

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/26/2022

"Unit stopped in middle of running regular cycle. Adjusted timer knob and tested cycle. Ran from 'More Dry' step to 'Less Dry' step without stopping. Customer will monitor. If symptom persists, will need WP53-1810 to fix."

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Ontario, NY 14519

James

Job Details: 10/26/2022

"Unit squeaking due to worn idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Ontario, NY 14519

James

Job Details: 10/26/2022

Replaced control panel and tested. unit still off. 120v to control. Called techline. Sr7734910204. They said do not install current software as its making unit inoperable. ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, NY 14502

Josh Henchen

Job Details: 10/26/2022

Order incorrect part. Ordering Control W10894098. Rescheduled appt for when control comes in.; ordrng 1 W10894098 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304LPA

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/26/2022

"Unit will not run and has F8E4 and F9E2 error for float switch and drain pump. Found small amount of water in drip pan causing float switch to open. Ran diagnostic cycle, all functions operate as expected. Advised customer about proper loading of tall utensils and to run garbage disposal before starting dishwasher to clear any possible drain obstructions."