We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Webster, NY 14580
James
Job Details:
04/24/2023
Leds flashing and fresh food section at 22 on top shelf. Replaced LEDs and tested thermostat. Complaint of slow ice production. Turned on icemaker. Customer is to monitor. If problem persists replace icemaker.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Webster, NY 14580
James
Job Details:
04/24/2023
"F5e1. Replaced lid lock and tested. Unit functions properly. ; used 1 W10810403 (Lock), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB05
Near Webster, NY 14580
James
Job Details:
04/24/2023
Freezer developed frost along ceiling. Adjusted hinge and molded gasket with heat gun. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14624
Dave L
Job Details:
04/24/2023
Found a significant amount of oil leaking from the gear case. Ordering Gearcase; ordrng 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near West Henrietta, NY 14586
Dave L
Job Details:
04/24/2023
"SR7736247719 documented pre Cooler leak with techline. Ordering Precooler. ; ordrng 1 W11644054 (Precooler), dspstn on spec-tagged invntry: 1 W11504423 COUPLER AL 8X2 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14624
Dave L
Job Details:
04/24/2023
Found condenser lines resting on machine compartment bottom causing a substantial vibration noise. Adjusted tubing. Noise went away. Customer to monitor.
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Rochester, NY 14606
Dave L
Job Details:
04/24/2023
Replaced range harness and cord. Oven and cooktop tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14626
Dave L
Job Details:
04/24/2023
Replaced console and control. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVWC450XW4
Near Rochester, NY 14612
Dave L
Job Details:
04/24/2023
Transmission spline is corroded and has caused the hub to fail. The customer is going to replace
We serviced a
WHIRLPOOL DISHWASHER
Model wdp540hamz0
Near Hilton, NY 14468
Dave L
Job Details:
04/24/2023
Replaced broken kick plate retainer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Brockport, NY 14420
Dave L
Job Details:
04/24/2023
Gaskets are torn. Ordering gaskets ; ordrng 2 W10830162s
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14621
Andres V
Job Details:
04/24/2023
Customer stated unit was stopping at rinse. I checked error codes found code for speed basket fault. Unit needs new control. ; ordrng 1 W11608058 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14605
Andres V
Job Details:
04/24/2023
Customer stated oven was not heating up. I diagnosed unit found igniter lighting but very weak. I replaced it and tested unit. Unit is now heating. ; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model NA
Near Rochester, NY 14608
Andres V
Job Details:
04/24/2023
Customer cancelled appt this morning.
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14620
Andres V
Job Details:
04/24/2023
Customer stated unit was not draining. I diagnosed unit found unit has a incorrect drain hose that is kinked and not letting water through. Unit needs new correct drain hose. ; ordrng 1 WH41X32477 (Drain hose) and 1 WH01X24494 (Clamp)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFP02
Near Pittsford, NY 14534
Andres V
Job Details:
04/24/2023
Replaced the main control board and the UI. Tested unit. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Rochester, NY 14622
James
Job Details:
04/24/2023
"Doors not self closing, filter housing came apart, valve loose on back. Adjusteds feet, reassembled filter housing and installed screw in valve bracket. Unit functions properly."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Irondequoit, NY 14621
Andres V
Job Details:
04/24/2023
Customer stated gasket was coming off. I put gasket back into crevis and made sure it wasn't coming off. Gasket is sealing properly.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Rochester, NY 14609
Andres V
Job Details:
04/24/2023
Customer stated front right burner was not lighting consistently. I adjusted the igniter so it now makes contact with the burner. Unit is now light Everytime.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near West Henrietta, NY 14586
Jeremy
Job Details:
04/20/2023
"Unit is leaking significantly from clean out on drain pump. Flooring is damaged and basement ceiling is damaged. Tried to tighten clean out, unit still leaking. Ordering drain pump.; ordrng 1 W11458345 (Pump)"
We serviced a
MAYTAG REFRIGERATOR
Model KRFF507HPS04
Near Rochester, NY 14626
James
Job Details:
04/20/2023
Unit froze fill tube again. Ran test 58 and defrosted fill tube. Replaced control and ran fill test. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Henrietta, NY 14467
Andres V
Job Details:
04/20/2023
"Customer stated unit is frosting up. Diagnosed unit found seal has a gap, used heat gun to expand but did not work. Ordering gasket and new rail for deli drawer. ; ordrng 1 W10571967 (Gasket) and 1 WPW10235370 (Rail)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14623
Jeremy
Job Details:
04/20/2023
"Unit has stuck key error code, audio signal does not work and continuously restarts cycles. Ordering console.; ordrng 1 W11135391 (Console), dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"
We serviced a
KITCHENAID MICROWAVE
Model E1500725P
Near Pittsford, NY 14534
Jeremy
Job Details:
04/20/2023
Unit has bad door switch and control. Control is discontinued. Unable to repair. Unable to get model/serial.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14611
Andres V
Job Details:
04/20/2023
"Replaced the main control. Tested unit, now working properly."
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Rochester, NY 14624
Andres V
Job Details:
04/20/2023
Customer stated control pad was not responding to certain commands. Diagnosed unit did find some buttons not responding. Unit needs new UI; ordrng 1 W10692155 (Ui)
We serviced a
MAYTAG WASHER
Model mhw8630hw3
Near Spencerport, NY 14559
Andres V
Job Details:
04/20/2023
Panel was damaged and needed replacing. Replaced UI and tested it. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, NY 14534
Jeremy
Job Details:
04/20/2023
"Unit not agitating. Found arm is broken on actuator causing unit not to shift to agitate. Replaced actuator, unit checks good. Advised customer there was a small amount of oil in shroud and machine is shaking excessively. Unit needs gearcase and suspension. Customer does not want to proceed further and will use unit as is.; used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hamlin, NY 14464
Andres V
Job Details:
04/20/2023
"Customer stated unit was not cooling properly. Diagnosed unit found loose connector going to heater. Connector would not stay on. I spliced and used heat shrink make connections. Tested it, heater is turning on now."
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Rochester, NY 14626
Andres V
Job Details:
04/20/2023
Wrong part ordered.; ordrng 1 W11158457 (Fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Rochester, NY 14620
James
Job Details:
04/20/2023
"Evaporator cover was damaged during removal. Replaced evap and compressor. Unit held 250 microns of vacuum. Charged unit and verified cold air to freezer. Psi 1, 140. Need cover. ; ordrng 1 W11024683 (Cover), dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504445 COUPLER BR 5X4 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11504434 COUPLER BR 6X2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Rochester, NY 14612
Andres V
Job Details:
04/20/2023
Replaced both door switches in fresh food. Tested them. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details:
04/20/2023
"Gearcase is leaking oil causing binding excessive noise and poor wash performance. Replaced gearcase and slider. Ran factory calibration cycle. Ran diagnostic cycle, unit tested good.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE , used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Walworth, NY 14568
Jeremy
Job Details:
04/20/2023
Unit will not power on. Able to get into diagnostic and found stuck key error code. Unable to perform any other diagnostic tests due to UI not responding. Ordering console.; ordrng 1 W11135391 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model DU948PWPQ0
Near Fairport, NY 14450
Jeremy
Job Details:
04/20/2023
Job dispatched by mistake.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14613
Andres V
Job Details:
04/20/2023
Customer stated unit was shredding the tub ring again. I diagnosed unit found unit was bouncing because it is on a wooden pallet. I replaced the tub ring and informed customer unit needs to come off palet.; schdld next appmnt for 4/25 TUE !
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Webster, NY 14580
James
Job Details:
04/20/2023
"Unit intermittent to acknowledge door is closed. Replaced interlocks and tested. Unit functions properly. ; used 1 W11244490 (Interlock), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9470WL1
Near Webster, NY 14580
James
Job Details:
04/20/2023
Unit not heating. 120v to heater. 242v at outlet. Cord prongs are bent and not making contact properly with outlet. Replaced power cord and verified operation. ; used 1 Cord from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14613
James
Job Details:
04/20/2023
"Ff section too warm. Mullion broken off. Evaporator fan not running. Moved fan blade and fan started. Need mullion and fan motor. ; ordrng 1 WPW10464673 (Motor) and 1 WPW10624450 (Mullion), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14616
James
Job Details:
04/20/2023
Unit loud. Fan shroud is warped and fan blade is getting damaged from contacting it. Need condenser fan and shroud. ; ordrng 1 W11438498 (Bracket) and 1 W11127829 (Motor) and 1 W11193484 (Blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Greece, NY 14616
James
Job Details:
04/20/2023
Replaced control and unit began cooling. ; dspstn on spec-tagged invntry: 1 W11496873 CONTROL- BOX
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Rochester, NY 14616
James
Job Details:
04/20/2023
Rf element turns on and doesn't cycle off. Need infinite switch. ; ordrng 1 WPW10434452 (Infinite switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canandaigua, NY 14424
Jeremy
Job Details:
04/19/2023
"Called techline for repeat problem. Ohmed out thermistor from control board, checked good. Advised by techline to replace user interface. SR 7736220349. Ordering control, UI and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control) and 1 W11518204 (UI)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Farmington, NY 14425
Jeremy
Job Details:
04/19/2023
Customer concerned unit will not run a cycle. Found no stored error codes. Diagnostic cycle ran without issue. Found that drain hose was too far down drain pipe creating potential for siphoning. Covered fabric softener usage with customer. Unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Penfield, NY 14526
James
Job Details:
04/19/2023
unit in garage. Light and control off. Door switch disconnected. Corrected switch and verified operation.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Macedon, NY 14502
Jeremy
Job Details:
04/19/2023
Unit will not power on. Unable to get into diagnostics. Ordering control and user interface for being unresponsive.; ordrng 1 W11413567 (Console) and 1 W11618921 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport, NY 14450
Jeremy
Job Details:
04/19/2023
Unit not defrosting causing warm temps in fresh food section. Unit does defrost in force defrost. Control is faulty and not running auto defrost. Ordering control.; ordrng 1 WPW10503278 (ADC - JAZZ)
We serviced a
WHIRLPOOL DRYER
Model LER4600PQ0
Near Webster, NY 14580
James
Job Details:
04/19/2023
Unit not starting. Unit used to run with door open. Door sw open. Need sw WP3406105
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SHZ0
Near Webster, NY 14580
James
Job Details:
04/19/2023
"Unit not allowing soap to dispense. Thermistor shorted error. Cleared codes and ran diagnostics, unit functioned properly. Customer is to monitor if problem persists order W11084121. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Williamson, NY 14589
James
Job Details:
04/19/2023
Front left burner was on low and flame went out with gas still on. Tested burners and oven. Adjusted burners. Rr burner will not adjust. Ordering manifold. ; ordrng 1 W10512763 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
Jeremy
Job Details:
04/19/2023
"Icemaker is not cycling. Tested unit in diagnostic, unit cycles and fills. Found E5 error for failed icemaker thermistor. Replaced icemaker, unit checks good in diagnostics. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11577195 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Rochester, NY 14618
Jeremy
Job Details:
04/19/2023
Faulty thermistor causing premature shit off of defrost heater and excessive frost on top half of evap. Replaced thermistor and defrosted evap. Unit checks good.; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near Rochester, NY 14618
Jeremy
Job Details:
04/19/2023
Spray arms are clogged with debris causing loss of rotation. Ordering spray arms.; ordrng 1 W11101428 (Lower arm) and 1 Sh15 (Shipping) and 1 WPW10448645 (Upper arm)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rochester, NY 14610
Jeremy
Job Details:
04/19/2023
Customer concerned that unit would not start consistently. Found no stored error codes. Customer stated they unplugged unit for some time and it started working again. Instructed customer on cycle selection based on items being washed. Unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details:
04/19/2023
Unit froze ff evaporator. Ff thermistor 6.4k at 0. Fz 15k at 5deg. Ff thermistor spec is 23k. Replaced fan harness and defrosted evap. Verified defrost settings and drain is clear. ; used 1 W11033168 ( Harness) from stock
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Penfield, NY 14526
James
Job Details:
04/19/2023
Unit died mid cycle. Tested unit and theres 116v to unit. 2v l2 to ground. Recommend replacing circuit breaker to allow 240v to dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL88TRRWS02
Near Webster, NY 14580
James
Job Details:
04/19/2023
Unit at 50 degrees. Partial frost pattern. Sealed system leak. Quoted repair of evap and filter drier replacement. ; ordrng 1 W (Coil) and 1 Sh15 and 1 W (Access) and 1 W (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYM01
Near Rochester, NY 14618
Jeremy
Job Details:
04/19/2023
Unit dripping water into fresh food section. Found that drain is frozen over and ice accumulation is melting into fresh food. Removed ice and cleared drain restriction. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14620
Jeremy
Job Details:
04/19/2023
New part is damaged. Reordering part. ; ordrng 1 W11613483 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hilton, NY 14468
Andres V
Job Details:
04/19/2023
"Customer stated unit was not making ice. I diagnosed unit found ice maker had cubes but did not cycle them. I used reset button to cycle ice maker, unit dumped ice then called for water. Freezer temp was turned down which can cause ice maker not to cycle."
We serviced a
MAYTAG DRYER
Model MGDE300VW1
Near West Henrietta, NY 14586
Jeremy
Job Details:
04/19/2023
Replaced burner assembly for not igniting gas and letting gas into dryer during operation. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hilton, NY 14468
Andres V
Job Details:
04/19/2023
Customer stated unit was not cooling properly. Unit is not going into a defrost. Tested heated found it's getting voltage but not turning on. Ordering heater. ; ordrng 1 W11650661 (Heating element)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14606
Andres V
Job Details:
04/19/2023
Customer stated unit was making a screeching noise. She had a video of it and sounded like it was the belt. I replaced the belt and tested it. Unit is working properly ; used 1 W11239857 (Belt) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14607
Andres V
Job Details:
04/19/2023
Customer stated unit was leaking. I diagnosed unit found the tub nuts were missing and the drain hose clip. ; ordrng 4 W11545286 (Tub nut)s and 1 W11596052 (Clamp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14610
Andres V
Job Details:
04/19/2023
Customer stated unit was not cooling. I diagnosed unit found it had a leak. It is pulling .1amps. unit needs a sealed system job ; ordrng 1 W10913906 (Access tube) and 1 Wpw10143759 (Dye drier) and 1 W11504418 (8/7) and 1 W1150447 (5/1.8) and 1 W11504432 (6/5) and 1 W11504416 (8.5/6) and 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W11504431 (7/5) and 1 W11504422 (8/2.2)
We serviced a
KENMORE WASHER
Model 110.22422100
Near Rochester, NY 14621
Andres V
Job Details:
04/19/2023
Customer stated unit was leaking. I diagnosed unit started a quick cycle and watched unit. I did not see unit leak when in wash or draining. ; dspstn on spec-tagged invntry: 2 WP3363394 PUMP
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Rochester, NY 14615
Andres V
Job Details:
04/19/2023
Customer stated unit was not heating. I diagnosed unit found igniter was not getting voltage. I checked thermal fuse found OL. I replaced it and tested unit. Unit is now heating. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Rochester, NY 14626
Andres V
Job Details:
04/19/2023
Customer stated unit was taking a few cycles to dryClothes. Diagnosed unit found vent to be excessively long. I cut it and put it back on unit. Unit is heating properly now.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Andres V
Job Details:
04/19/2023
Customer stated unit was not spinning out her comforter. I diagnosed unit found spin speed was on medium on normal and bedding cycle. I ran a diagnostic cycle successfully. I suggested customer turns up the spin speed when doing bedding.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14617
Andres V
Job Details:
04/19/2023
Replaced sensor and the actuator. I ran a diagnostic cycle successfully also cleared error codes.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KWH1
Near Avon, NY 14414
Jeremy
Job Details:
04/18/2023
Replaced tub gasket for leaking. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Pittsford, NY 14534
Jeremy
Job Details:
04/18/2023
Customer was unsure how to remove water filter and thought they were going to break it. I demonstrated how to remove filter and explained that a little more force may need to be used. Explained LED indicators on when to change filter. Unit operating as expected
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Rochester, NY 14612
James
Job Details:
04/18/2023
Gearcase is leaking and clunking during agitating. Need slider and gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV02
Near Webster, NY 14580
James
Job Details:
04/18/2023
Replaced freezer rails. Installed ez anchor on rh side. Adjusted ff doors. Doors seal properly. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details:
04/18/2023
New part defective. Diverter motor is getting stuck and makes groaning noise. Need sump. ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14620
Andres V
Job Details:
04/18/2023
Terminal screw and nut where stripped. Put new ones on. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Ontario, NY 14519
James
Job Details:
04/18/2023
Unit freezing ff section again. Unit had no frost pattern. Ran withfan disconnected and frost pattern developed. Compressor at 1.1amps. Replaced thermistor customer is to monitor. If problem persists replace control box. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Webster, NY 14580
James
Job Details:
04/18/2023
Unit not draining. Harness pulled apart at pump. Repaired harness and allowed enough slack to prevent issue. Tested washer successfully.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14619
Andres V
Job Details:
04/18/2023
Customer stated unit was not powering on. Diagnosed unit found unit had no power. Turned on breaker unit is working now.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Irondequoit, NY 14609
Jeremy
Job Details:
04/18/2023
"Shifter motor is binding causing unit to not shift from agitate to spin properly. Replaced shifter, ran factory calibration cycle. Ran diagnostic cycle, no leaks found. Unit checks good.; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Irondequoit, NY 14622
Jeremy
Job Details:
04/18/2023
Cycle signal light stays on even if sound is turned off. Ordering user interface.; rqstng P&A on 1 W10911021 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Irondequoit, NY 14609
James
Job Details:
04/18/2023
"Unit was making creaking noise and ff section not cooling. Frost buildup on evap cover. Defrost thermostat tested open. Need freezer harness. Customer had extended warranty but whirlpool didn't dispatch correctly. ; rqstng P&A on 1 W11449066 (Harness) and 1 W11236851 (Diffuser), ordrng 1 Sh15"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ0
Near Spencerport, NY 14559
Andres V
Job Details:
04/18/2023
Customer stated unit was not baking. I diagnosed unit found heating element not heating up. Found shorted connector. Put new connector plugged it back into element. Unit is heating now.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14608
Andres V
Job Details:
04/18/2023
Arrived to home but nobody was here. Called but could not leave voicemail. Waited 15min left door tag. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNT00
Near Rochester, NY 14605
Andres V
Job Details:
04/18/2023
"Customer stated unit was not making ice. I diagnosed unit found that it was not getting power. I unplugged then plugged unit back in and ice maker started cycling and called for water. Customer is to monitor, if they call back order 2198597"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near North Chili, NY 14514
Andres V
Job Details:
04/18/2023
"Replaced the control board. Tested unit, made sure it was sending power out to both elements. Unit is heating up properly"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, NY 14534
Andres V
Job Details:
04/18/2023
Replaced the bellow and tested unit on a quick cycle. I had customer listen for noise but she didn't hear it and neither did I. Unit is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14618
Andres V
Job Details:
04/18/2023
Customer stated unit is leaking from bottom of door. I diagnosed unit found gasket to not be sealing around door. I replaced gasket and tested it. Unit is no longer leaking.; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14621
James
Job Details:
04/18/2023
Replaced harness and pump and tested. Unit functions properly.
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Rochester, NY 14606
James
Job Details:
04/18/2023
Unit melted l1 from power cord to 6in up main harness. Called safety team and they authorized full repair. A16r591wplSr 7736149839 866-550-5136; ordrng 1 W11458879 (Harness) and 1 Sh15 and 1 Pt220
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14626
James
Job Details:
04/18/2023
Unit randomly shuts off and customer waits for a while then is able to restart cycle. F2E1 error. Ordering control and ui. ; rqstng P&A on 1 W11419056 (Ui) and 1 W11413569 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Rochester, NY 14618
Andres V
Job Details:
04/18/2023
Customer stated unit was not spinning out. I diagnosed unit found error code F6E1 for no communication. Coming back with MCU.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Fairport, NY 14450
Jeremy
Job Details:
04/18/2023
Splines on basket hub and gearcase are stripped causing basket to not spin. Quoted for gearcase and hub replacement. Customer opting out of repair to purchase new unit.
We serviced a
MAYTAG OVEN
Model MER8800FZ1
Near Macedon, NY 14502
Jeremy
Job Details:
04/18/2023
"Front right burner does not regulate heat and only runs on high. Oven does not heat. Found element tested open and wires on terminal block are burned up. Ordering infinite switch, harness, terminal block and bake element.; ordrng 1 W10917724 (Infinite switch (FR)) and 1 WPW10245259 (Terminal Block) and 3 WP3400029 (Nut)s and 1 W10779716 (Bake Element) and 1 W11188459 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KUDR24SEBL4
Near Penfield, NY 14526
Jeremy
Job Details:
04/18/2023
Ran unit with clear door. Water is spraying from under spray arm during drain cycle and leaking from the door. Called techline and was advised that problem must be in one of the check valves. Checked for obstruction in lower check valve and other ones were replaced with pump assembly on previous visit. Customer is opting out of further repair and is purchasing new unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Fairport, NY 14450
Jeremy
Job Details:
04/18/2023
Unit leaking from diverter. Ordering sump assembly.; rqstng P&A on 1 W10805015 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14616
James
Job Details:
04/18/2023
Agitator broken off. Wash plate is loose and 2nd time issue has happened. Gearcase worn. ; ordrng 1 W11454372 (Gear case) and 1 W11397111 (Impeller) and 1 W10836692 (Barrel)
We serviced a
GE DRYER
Model GT033GASK0WW
Near Rochester, NY 14609
James
Job Details:
04/17/2023
Unit not starting. Push to stat button cracked. Removed pts button from panel and unit functions properly without it. Reassembled and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
James
Job Details:
04/17/2023
"Complaint of food thawing out and refreezing. Ff at 40, freezer 1deg at recommended. Called techline. Sr7736198279. They recommend replacing freezer thermistor and monitoring temp."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Rochester, NY 14609
Andres V
Job Details:
04/17/2023
Customer stated unit is not turning on. I diagnosed unit found roaches have taken over the control board. I informed customer that we would not be doing repair because roaches will ruin a new control.