Near Canandaigua, NY 14424
Steve
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced main control and user interface for persistently freezing. The customer is going to monitor over next three days.
Near South Bristol, NY 14424
Steve
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KBFS22ECBL00 Replaced both FF gaskets for ripped gaskets. Replaced damper for grinding damper. The refrigerator tests good
Near Rochester, NY 14626
David
Job Details: 10/29/2019
DRYER MAYTAG MGDB835DW4 Unit is not running due to an openMotor ; ordrng 1 W11126010 (motor-drve) and 1 W11133021 (cntrl-elec) and 1 WP8573713 (thermal cut off fuse)
Near Rochester, NY 14622
David
Job Details: 10/29/2019
REFRIGERATOR GE PFS22SISBSS Compressor is going off on its overload. Ordering start device ; ordrng 1 WR07X10097 (refer pressure tempe112.19)
Near Pittsford, NY 14534
Evan
Job Details: 10/29/2019
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated that upper rack is falling. Discovered that welds had snapped on right side track causing rack to hang. Replaced tracks on both sides. Rack tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14626
David
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW7000DW Unit displaying long drain and a water hazard code. Drain pump clear and operating normally removed excess flashing from some port and reinstalled pressure hose. Ran load size calibration and tested in auto test. Unit operating as expected
Near Ontario, NY 14519
Evan
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WUW35X24DS Customer stated that upper rack would not glide due to rack cutting into cooler liner on right hand side. Liner is not a serviceable piece. Called techline to document findings. SR: 7726229133. Techline to contact customer about product exchange.
Near Pittsford, NY 14534
Dave
Job Details: 10/29/2019
DRYER GE GFD45ESPM1DG Greased rear bearing and idler pulley . Ran unit for 15 mins unit tested good .ran unit with wet towels . Unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 Unit is making noise that is from normal operation of the unit from the damper and the compressor. Evap fan is good .. Unit tested good and is working as expected.
Near Rochester, NY 14610
Evan
Job Details: 10/29/2019
WASHER MAYTAG MVWC565FW2 Customer stated that unit was not spinning out large loads like towels or bed sheets. Checked for error codes upon arrival. Unit was displaying F0e5 code for unbalanced load. Customer had load in machine upon arrival. Load inside machine was load of sheets that had been bunched up towards center of agitator. After balancing load ran drain and spin for customer. Once load was balanced unit spun sheets out as it should. Advised customer that proper loading is essential to unit spinning out clothes properly. Unit itself tested good
Near Webster, NY 14580
Evan
Job Details: 10/29/2019
RANGE KITCHENAID KGSS907SSS01 Customer stated that time displayed on timer would randomly change while using timer. The rest of the unit is functioning as it should. Checked for error codes. Unit display f2e1 for stuck key. Cleared code. Quoted customer to replace control. Customer does not want to proceed at this time due to age of unit. Collecting service call fee
Near Ontario, NY 14519
Evan
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW7000DW0 Customer stating that unit is squeaking wile agitating. Checked for codes no codes present. Ran Manual agitation in test mode. Could hear noise customer was referring too During test of high agitation. Gear case seal is causing noise. Ordering gear case ; ordrng 1 W10811956 (GEAR CASE )
Near Rochester, NY 14623
Shaiman
Job Details: 10/29/2019
WASHER WHIRLPOOL WETLV27HW0 Customer not available returning later; schdld next appmnt for 10/28 MON !
Near Victor, NY 14564
Steve
Job Details: 10/29/2019
OVEN WHIRLPOOL RBD305PRS00 Customer stated the main control is loosing power randomly and then turning back on sometimes. The unit needs main control. The main control is discontinued. Waived service fee
Near Victor, NY 14564
Steve
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found the bail arm to ice maker not attached. Reattached bail arm for ice maker not shutting off. Leveled legs to align doors. The refrigerator tests good
Near Farmington, NY 14425
Steve
Job Details: 10/29/2019
OVEN WHIRLPOOL MGR6600FZ0 The bake and broil ignitor did not spark after selecting bake or broil. Removed connections to main control and spark board and reseated connections. The bake and broil are working as expected. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Rochester, NY 14626
Shaiman
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Part was not received ; ordrng 1 WPW10242407 (CORD)
Near Lima, NY 14485
Steve
Job Details: 10/29/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Replaced pump, sensor control and harness for not draining all the time. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
Near Canandaigua, NY 14424
Steve
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Found the dispenser motor is seized. Ordering motor and shaft; rqstng P&A on 1 W10822606 (motor) and 1 WPW10347114 (shaft)
Near Williamson, NY 14589
Evan
Job Details: 10/29/2019
MICROWAVE WHIRLPOOL KMHC319ESS4 "Unit is heating intermittently on certain settings unit will heat items. For instance reheat when set to beverage will heat but if set to meal unit will not reheat. Unit will heat on popcorn setting but not on manual cook. Ordering capacitor and diode. Will use magnetron on return visit ; ordrng 1 W10561770 (CAPACITOR ) and 1 W11256462 (DIODE), dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON"
Near Victor, NY 14564
Steve
Job Details: 10/29/2019
WASHER MAYTAG MVWB766FW0 Found gearcase is loud causing no spin. Ordering gearcase ; ordrng 1 W10811956 (gearcase )
Near Churchville, NY 14428
Shaiman
Job Details: 10/29/2019
WASHER MAYTAG MVWB725BW0 Customer reports the unit won’t spin out clothes as it should. F51 error code stored. Ran test cycle. Unit attempts to spin but does not get to full speed. Motor RPS sensor is faulty. ; ordrng 1 WPW10178988 (ROTOR SENSOR)
Near Pittsford, NY 14534
Steve
Job Details: 10/29/2019
DRYER GE GFD45ESPM1DG Helped Dave. Grease rear bearing and idler. Ran for more than ten minutes on high heat. No squealing noises. If problem persists the dryer may need a drum.
Near Rochester, NY 14614
Shaiman
Job Details: 10/29/2019
DISHWASHER FRIGIDAIRE LFBD2409LBOB Unit does not respond to functions. Power is going to unit. User interface should be replaced. Customer will make contact if they decide to proceed with repair. ; ordrng 1 154852501 (USER INTERFACE ) and 1 5304501595 (CONTROL BOARD)
Near Webster, NY 14580
Evan
Job Details: 10/28/2019
DRYER WHIRLPOOL WHD3090GW0 Customer stated that unit was not heating. Upon inspection checked for error codes. No codes present. Called techline. SR: 7726212666. Ran diagnostic cycle and waited till unit cycled to test S05. Unit was producing buzzing noise during test but never running compressor. Techline is submitting for unit to be exchanged.
Near Webster, NY 14580
Evan
Job Details: 10/28/2019
DISHWASHER KITCHENAID KUDS35FXSS2 Customer stated that units lower spray arm was rubbing against pro scrub inside back of tub. Ran diagnostic cycle with clear plastic door on front of unit to observe. Discovered that spray arm was only spinning intermittently causing arm to rub. Canceled cycle and ran normal cycle to confirm issue. During normal cycle unit did not have issue. Ran diagnostic cycle again unit did not have issue with spray arm. Unit completed cycle as it should. Unit may need wash motor but seems to be running as it should at this time. Customer to monitor
Near Rochester, NY 14626
David
Job Details: 10/28/2019
MICROWAVE GE PS89240DF188 Unable to uninstall alone due to electrical ship being too short. Will need another tech scheduling for Monday ; schdld next appmnt for 10/28 MON 8 am
Near Hamlin, NY 14464
David
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Adjusted doors so they would close better. Handles do not line up but was able to get doors to close and seal. Pics attached. Hand to shim lower hinge to accomplish adjustment
Near Webster, NY 14580
David
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MFI2568AES Was unable to reprogram the new control. Re ordering high voltage board ; ordrng 1 WPW10310240 (cntrl-elec)
Near Rochester, NY 14612
David
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE505W0HS1 Showed customer new panels. The appearance of the inside of the side panels is normal and consistent. New panels will not change the oxidation that occurs after they are manufactured. This doesn’t put the side panels at risk of rusting through. Explained this to the customer. They opted to not have the panels replaced
Near Rochester, NY 14617
David
Job Details: 10/28/2019
RANGE WHIRLPOOL WEE745H0FS2 Indicator lens is broken. Ordering indicator; ordrng 2 WP3196068 (cables)s
Near Rochester, NY 14617
David
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW4930XW3 Replaced actuator and gear case due to motor fault and a worn bearing. Ran calibration and tested in diagnostics. Unit tested good
Near Henrietta, NY 14467
Steve
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MZF34X16DW01 Customer states that control is changing temp setting without user input. The temps were a Little warm at 10 degrees. Ordering control board. ; rqstng P&A on 1 W11382529 (CONTROL BOX)
Near Webster, NY 14580
David
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Replaced evaporator and compressor due to unit not cooling. Unit began cooking after install
Near Fairport, NY 14450
Steve
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced motor/sump assembly for seized motor. Ordering bottom rack wheels for wheels falling off. ; ordrng 4 WPW10195417 (wheel MAIL OUT ONLY)s
Near Henrietta, NY 14467
Shaiman
Job Details: 10/28/2019
DRYER WHIRLPOOL MEDC465HW0 "Customer concerned about unit not drying right and the door seal falling apart. Replaced seal, but then discovered the inner door is bent. Unit is not drying correctly because the vent is crushed. Suggested customer to have the vent fixed. Replacing seal and inner door. ; ordrng 1 W10861521 (SEAL) and 1 WPW10463967 (INNER DOOR)"
Near Henrietta, NY 14467
Shaiman
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer reports the unit stops mid cycle & the sensor & start button flash until it has to be resumed manually. Also states when the unit is done the indicator light is red. No error codes stored. Suspecting a control issue is present. Replacing control. ; ordrng 1 W11305297 (CONTROL)
Near Brockport, NY 14420
Shaiman
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Customer concerned about unit not washing. Stated that after resetting the breaker the unit washed, but the dishes were not dry. 6-6, 7-1, error codes stored. Unit will fill and drain but will not wash. Suspecting a failed motor, but due to the intermittent wash event, the control could be faulty too. Replacing motor, returning with control & heater. ; ordrng 1 W10703867 (HEATER) and 1 W10854215 (CONTROL) and 1 WPW10605057 (SUMP MOTOR ), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
Near Churchville, NY 14428
Shaiman
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replaced rack & tracks. Repair successful.
Near Lima, NY 14485
Dave
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Rust on freezer door and fresh food door . Took pictures. . Cleaner didn't help .Need new doors and parts for door ; ordrng 1 LW10642551 (dor-fip) and 1 LW10642554 (dor-fip) and 4 W10830982 (plug-hndle)s and 1 W11178521 (nameplate)
Near Irondequoit, NY 14617
Shaiman
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDFE104DWH2 Replaced dispenser. Unit testing good.
Near Canandaigua, NY 14424
Dave
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDT970SAHZ Door leaking at the left corner . Found the door gasket needed to be replaced. Replaced gasket with W10300924v . Tested unit tested good no leaks . Ran unit in auto diagnostics. Tested good. ; used 1 W10300924V (GASKET) from stock
Near Palmyra, NY 14522
Dave
Job Details: 10/28/2019
DRYER MAYTAG MEDB835DW4 Replaced block terminal for melting . Cord is also melted from block . Customer is going to get a new cord and have installed .; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 TJ5655 CORD-5' 3w
Near Rochester, NY 14606
Steve
Job Details: 10/28/2019
REFRIGERATOR AMANA AFI2539ERM02 Found bottom drawer in freezer was not positioned correctly causing the door to not close properly. Repositioned the door and the door is closing properly.
Near Macedon, NY 14502
Evan
Job Details: 10/28/2019
OVEN KITCHENAID KODE500ESS09 Replacing door glass due to unit being delivered with broken glass on lower door. Replaced door glass. Reinstalled door. Unit tested good
Near Rochester, NY 14606
Steve
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Added grease to both crispers for not opening and closing properly.
Near Fairport, NY 14450
Dave
Job Details: 10/28/2019
DISHWASHER MAYTAG MDB8979SFZ2 F6E4 float switch error code .F6E1 no water error code .. unit not filling with water . Found the floor switch lever underneath the unit that hits the switch was not in the right location. Reinstalled lever tested unit in diagnostics. Tested good .
Near Rochester, NY 14606
Steve
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MBR2258XES0 Replaced defrost drain for ice accumulation on freezer floor. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Rochester, NY 14624
Steve
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 Replaced water valve for water accumulating in dispenser tray over a couple days. All connections are tight. Ordering touch up paint for scratch on side of cabinet for mail out only. ; rqstng P&A on 1 W10917540 (touch-up MAIL OUT ONLY)
Near Rochester, NY 14609
Shaiman
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF550SAAS Customer stated unit is leaking from the motor. Customer declined further repair.
Near Pittsford, NY 14534
Evan
Job Details: 10/28/2019
COOKTOP JENN AIR JED8130ADB17 Customer stated that burner that was just replaced was not heating. Checked voltage at receptacle. Receptacle is receiving power. Tested burner. Burner is heating as it should on all settings. Cannot replicate issue at this time. Customer to monitor if issue persists.
Near Pittsford, NY 14534
Evan
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that unit was not cleaning dishes. Checked for error codes upon arrival. Unit is displaying code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Henrietta, NY 14467
Steve
Job Details: 10/28/2019
MW-HOOD COMBO WHIRLPOOL WML55011HS3 "Replaced bulb, bulb housing for shorted cavity light. The microwave tests good."
Near Rochester, NY 14625
Evan
Job Details: 10/28/2019
DRYER MAYTAG DG303 Customer stated that unit was not heating. Customer stated that unit was not heating but 2 days prior to appointment customer moved machine to clean vent and unit has been functioning as it should since then. Removed burner window to watch unit cycle flame on and off. Unit cycled flame as it should. Unit tested good
Near Rochester, NY 14609
Evan
Job Details: 10/28/2019
RANGE WHIRLPOOL WFG540H0ES1 Customer stated that unit was tagged by local gas company for unit leaking at rear burners. Discovered left rear and right rear burners were leaking due to valve not shutting fully. Ordering both valve assembly’s ; ordrng 1 W10732139 (ORIFICE HOLDER RIGHT REAR ) and 1 W10732140 (ORIFICE HOLDER LEFT REAR ) and 1 WPW10247744 (RIGHT REAR ) and 1 WPW10279614 (VALVE (LEFT REAR ) )
Near Fairport, NY 14450
Evan
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that unit would respond to commands could not run cycle. Checked incoming voltage at junction box unit is receiving 120v. Checked power at control unit is receiving 120v but failing to power UI. Replaced control and UI. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14612
David
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MSS26C6MFZ Damper and fan are very loud ordering fan. Replaced damper; rqstng P&A on 1 WP2315549 (evap fan motor)
Near Pittsford, NY 14534
Shaiman
Job Details: 10/28/2019
DRYER WHIRLPOOL WED9200SQ0 F01 displayed when attempting to turn on dryer. Replaced control board. Unit testing good.
Near Rochester, NY 14623
Dave
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replaced drain pump . Tested unit in diagnostics. No error codes . Unit tested good
Near West Henrietta, NY 14586
Steve
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Replaced led light in freezer for no light in freezer. The lights are working as expected. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
Near Rochester, NY 14617
David
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW4930XW3 Replaced actuator and gear case due to motor fault and a worn bearing. Ran calibration and tested in diagnostics. Unit tested good
Near Rochester, NY 14620
Steve
Job Details: 10/28/2019
WASHER MAYTAG MHW3505FW1 "The bolt holding rotor the tub is sheared off inside shaft on back of tub. Ordering tub, rotor and bolt. ; rqstng P&A on 1 W10901030 (tub-outer) and 1 W11253212 (BOLT) and 1 WPW10544980 (rotor)"
Near Pittsford, NY 14534
Steve
Job Details: 10/28/2019
DISHWASHER FRIGIDAIRE FGID2466QF4A Uninstalled and reinstalled door latch for door not latching. The door latch is working as expected now.
Near Pittsford, NY 14534
Steve
Job Details: 10/28/2019
REFRIGERATOR GE PGCS1RKZHSS "Replaced main control for lights not working and user interface blinking and unresponsive. The lights work, the compressor turned on and user interface is working as expected. The refrigerator tests good."
Near Rochester, NY 14623
Shaiman
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced cord. Repair successful.
Near Fairport, NY 14450
Evan
Job Details: 10/25/2019
OVEN GE JTP56S0D1SS Replacing oven racks due to old racks corroding. Replaced racks. Unit tested good
Near Canandaigua, NY 14424
Dave
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced user interface for no accepting selections. Tested unit in auto diagnostics. Unit tested good .
Near Victor, NY 14564
Dave
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Water at dispenser slow . Tested dispenser water valves are working . Turn on and off water valve at the line to clear debris . Found water line behind unit was bent and not allowing flow was well . Tested unit . Water is now flowing as expected .
Near Palmyra, NY 14522
Dave
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL ARB220ZCW Replaced water valve for not filling icemaker. Cycled ice maker. Tested unit . Tested good.
Near Sodus, NY 14551
Dave
Job Details: 10/25/2019
WASHER ELECTROLUX EFLS517STT0 Drain pump not turning on . Replaced drain pump . Cleaned filter . Tested unit . Tested good .
Near Sodus, NY 14551
Dave
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KFIS29BBBL03 "Water not dispensing. Frost in the top left and right corners of the freezer . 37 degrees in fresh food section . 3 degrees in the freezer . Deli drawer control is on . Unplugged control plugged unit in water dispenser did not work . Unplugged unit and then plugged control in . Water dispenser started working . Called techline SR 7726183997 . Checked gaskets , checked fans . Customer will monitor unit . If problem persists order W11380560 control and service kit W10864518"
Near Webster, NY 14580
Dave
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM00 25 in fresh food section and 5 in the freezer . SR 7726185364 . Found the damper in the freezer was set to min meaning the freezer will be warmer and the fresh food section colder . Adjusted to max . Gaskets are sealing . Evap fan is working . Customer to monitor. Checked thermistor in diagnostics did not say there was a fault . If problem unit may need thermistor and control .
Near Farmington, NY 14425
Dave
Job Details: 10/25/2019
FREEZER MAYTAG EV161NZTQ02 Drain pan had moved causing the drain hole to freezer . Defrosted drain and fixed drain pan to not move with foil tape . unit is cooling and tested good .
Near Caledonia, NY 14423
Steve
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL ED22TEXHW02 Found the fill cup on ice maker full of ice. Removed ice and ice maker tested good. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Churchville, NY 14428
Steve
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced left door for dent on arrival. Replaced scratched handle. The refrigerator tests good.
Near Farmington, NY 14425
Evan
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW5620HW0 Customer stated that unit is still leaking from dispenser after being replaced. Upon inspection discovered that dispenser is not seated up against frame of machine as it should allowing water to drip through bottom. Ordering new dispenser. Also ordering water valve as precaution; ordrng 1 W11316256 (DISPENSER ) and 1 W11318755 (DISPENSER )
Near West Henrietta, NY 14586
Steve
Job Details: 10/25/2019
DISHWASHER MAYTAG MDB8959SFZ4 Found the water line run directly to water tank. The water line is long and cold water does not get purged from line when running hot water at sink. Customer is going to call plumber.
Near Victor, NY 14564
Evan
Job Details: 10/25/2019
OVEN WHIRLPOOL WOD77EC7HB00 Customer stating they cannot select any functions on UI. Upon inspection discovered unit was in store demo mode causing issue. Removed unit from demo mode and tested ovens Lower convection fan is very noisy. Ordering convection fan. ; ordrng 1 W10860984 (CONVECTION FAN )
Near Rochester, NY 14625
David
Job Details: 10/25/2019
REFRIGERATOR AMANA ABB1922FEQ Checked unit for abnormal noises. Customer had a recording. Unable to recreate. Checked fans damper and defrost cycle. Noise is likely coming from the compressor based on the recording. Quoted 791.00 for replacement compressor. Customer is not interested in a sealed system repair on this unit.
Near Macedon, NY 14502
Evan
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDTE204DBL0 Customer stated that unit would not respond to commands and door was falling on right side.Upon inspection attempted to get unit into diagnostic. Keypad would not respond. Replaced keypad. Ran diagnostic cycle. Unit completed cycle as it should. Door cable on right side has snapped. Ordering door cable ; ordrng 1 8194001 (DOOR CABLE KIT )
Near Webster, NY 14580
David
Job Details: 10/25/2019
MICROWAVE JENN AIR JMC3415ES0 The customer is concerned with how long the convection bake function is taking too long. Checked microwave and bake element function. Unit is reaching the correct temperature set points
Near Rochester, NY 14625
David
Job Details: 10/25/2019
REFRIGERATOR AMANA ABB1922FEQ Checked unit for abnormal noises. Customer had a recording. Unable to recreate. Checked fans damper and defrost cycle. Noise is likely coming from the compressor based on the recording. Quoted 791.00 for replacement compressor. Customer is not interested in a sealed system repair on this unit.
Near Fairport, NY 14450
Evan
Job Details: 10/25/2019
RANGE WHIRLPOOL WFE515S0ES2 Replacing main harness due to L1 having thermal event at terminal block. Causing unit not to function. Replaced main harness. Tested all burners & oven. Also replaced oven rack due to unit missing rack. Discovered that oven light was intermittently working checked power for light at control. Control is not sending 120v to socket consistently. Ordering control; ordrng 1 W11122543 (CONTROL )
Near Webster, NY 14580
David
Job Details: 10/25/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Replace drier and evacuated the system for 25 min. Recharged and verified operation. Customer to monitor
Near Rochester, NY 14616
David
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is not making ice due to no water supplied to the valve. Disconnected supply line and turned on into a bucket. No water at supply from the needle valve. Recommending that the customer replace the needle valve. Reconnected water line and left water shut off
Near Rochester, NY 14621
Steve
Job Details: 10/25/2019
REFRIGERATOR AMANA ART318FFDW Replaced thermistor for freezing in fresh food section. Restricted air flow to console. Caulked liner and opened area around thermistor for better air readings.
Near Webster, NY 14580
Steve
Job Details: 10/25/2019
REFRIGERATOR JENN AIR JFX2897DRP02 "Replaced reservoir, water valve and filter housing for air entering line and dispenser leaking. The dispenser tested good."
Near Rochester, NY 14612
David
Job Details: 10/25/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Removed ice from coil. Replaced cover and thermistors. Set unit for an 8 hour defrost. Customer to monitor
Near Rochester, NY 14606
Shaiman
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer reports the unit won’t drain, and the breaker pops at the beginning of cycles. Unit was full of water upon arrival. Drained unit with no issues. F5E1 error code stored. Ran a diagnostics cycle. Unit did not trip breaker at any point during diagnostic test; heater is also not causing any issues. Suspecting a bad breaker in the home. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
Near Spencerport, NY 14559
Shaiman
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concerned about unit not draining after cycles. Water was in unit upon arrival. Unit drained with no issues. F6E4 error code stored. Tested functions in diagnostics with no issues. Unit testing good.
Near Lima, NY 14485
Steve
Job Details: 10/25/2019
DISHWASHER MAYTAG MDB4949SDZ0 "F8e2 drain circuit F3e1Fae1F6e1Ordering sensor, drain hose and control for erratic behavior. ; ordrng 1 8269144A (drain hose) and 1 W10906430 (cntrl-elec) and 1 WPW10545278 (hose-drain) and 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
Near Brockport, NY 14420
Shaiman
Job Details: 10/25/2019
DRYER WHIRLPOOL MEDC465HW0 "Scraping noise present. Disassembled unit & adjusted rollers. No noise present after reassembly. Disassembled unit again in attempts to recreate the noise. Could not recreate issue again. If problem persists, return with drum and maintenance kit. Customer monitor."
Near Phelps, NY 14532
Dave
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW7500GC0 Replaced control and user interface for unit not turning on . Calibrated unit . Ran auto diagnostics. Unit tested good .
Near Rochester, NY 14625
Steve
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW94HEXL2 The control is acting erratic. The motor control is also not unlocking unit. The washer needs both controls. The customer is going to replace
Near Fairport, NY 14450
Steve
Job Details: 10/25/2019
OVEN WHIRLPOOL KSEG700ESS3 Found oven under heating 30 degrees. The Calibration was set to -20 Raised the temp to +20 degrees
Near Hamlin, NY 14464
David
Job Details: 10/25/2019
WASHER WHIRLPOOL CAE2745FQ1 Replaced broken inlet valve and tested. Unit checking good
Near Rochester, NY 14626
Shaiman
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW4816FW2 "Agitation, drain, spin, and latch working as they should. Unit testing good."
Near Rochester, NY 14609
Evan
Job Details: 10/25/2019
STACKED LAUNDRY KENMORE 11088752796 Replacing motor due to old motor seizing causing drum not to spin. Replaced motor. Ran test cycle. Unit tested good
Near Rochester, NY 14619
Evan
Job Details: 10/25/2019
DRYER MAYTAG MEDB835DW4 Customer stated that unit is now running but they are experiencing long dry times. Checked for error codes. Unit was displaying code f4e3 for restricted airflow. Checked vent discovered that vent is 2 sections. 2nd section of vent is clogged with large amount of lint. Advised customer to have vent cleaned. Unit itself is functioning as it should
Near Webster, NY 14580
Evan
Job Details: 10/25/2019
DRYER WHIRLPOOL WED95HEDW0 "Customer stated that unit was squealing while in drum is spinning. Upon inspection discovered that idler pulley was seized causing noise. Used dryer repair kit and replaced pulley, rollers and belt. Rant test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"