Near Rochester, NY 14607
Evan
Job Details: 09/20/2019
DISHWASHER MAYTAG MDB4709AWB1 Customer stated that unit was not powering up. Checked for 120v at control. Control was not receiving power. Thermal fuse tested closed. Checked connection at junction box. Discovered that unit had shorted out on neutral side on line. Thermal event had occurred at wire nut. Trimmed and replaced wire nuts. Tested unit. Unit tested good
Near Rochester, NY 14607
Evan
Job Details: 09/20/2019
WASHER WHIRLPOOL LSQ8520JQ0 Customer stated that unit would not spin still since repair. Upon inspection discovered that lid switch connector was loose causing issue. Reseated connector and ran spin cycle. Unit began to spin. Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 09/20/2019
RANGE FRIGIDAIRE PLGS389ECI Replacing control board due to board shorting out during bake cycle. Unit was intermittently Turning on and off. Replaced control. Tested bake /broil all functions working as they should. Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 09/20/2019
WASHER MAYTAG MHW8200FW0 Replacing control due to unit not spinning out clothes. Items are coming out water at the end of the cycle. Replaced control and ran diagnostic cycle. Unit completed all portions of test cycle as it should. Unit tested good
Near Marion, NY 14505
Evan
Job Details: 09/20/2019
RANGE JENN AIR JDS1750FS0 Replacing valves due to customer not being able to adjust flame height on front burners. Replaced valves. Adjusted flame height for customer. Unit tested good
Near Rochester, NY 14612
David
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MBF2258FEZ03 Door is swinging open and hitting furniture. Adjusted the feet so the door was less aggressive.
Near Spencerport, NY 14559
David
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced controls due to intermittent cooling.
Near Rochester, NY 14624
David
Job Details: 09/20/2019
FREEZER WHIRLPOOL WRS315SNHM01 Fresh food section is not cooling due to insulation completely restricting the air return in the fresh food section called Techline. Emailed pics to whirlpool. Was able to eliminate the insulation restriction from the freezer side customer to monitorSr7725910764Whirlpool_techline@whirlpool.com
Near Brockport, NY 14420
Shaiman
Job Details: 09/20/2019
DRYER WHIRLPOOL MEDC465HW0 Customer concerned about a noise during operation. Removed drum and inspected the support rollers and lint chute. Lint chute was bouncing against the drum causing noise. Adjusted chute. Unit testing good customer satisfied.
Near Fairport, NY 14450
Steve
Job Details: 09/20/2019
REFRIGERATOR GE PFCS1RKZHSS Tested ice maker and it harvested and called for water. The ice cubes I it were good size. Found the condenser coils were getting plugged and the cabinet sides were warm. Also very war. Air from under refrigerator. Cleaned coils. Customer is going to monitor ice for 24 hours
Near Rochester, NY 14618
Steve
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Found frost on top of freezer liner. Caulked gaps where liner meets cabinet to prevent any warm air from entering freezer. The refrigerator tests good
Near Brockport, NY 14420
Shaiman
Job Details: 09/20/2019
DISHWASHER MAYTAG MDB4949SHZ0 Tub is damaged and needs to be replaced. RTM declined further repair.
Near Newark, NY 14513
Evan
Job Details: 09/20/2019
DRYER WHIRLPOOL MEDC200XW3 "Customer stated that unit was not tumbling but still heating. Upon inspection discovered that thermal fuse tested open and heater was making contact with tower. Was able to bend heating coil away from tower wall and replaced fuse. Unit tested good after doing so. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14626
David
Job Details: 09/20/2019
WASHER ELECTROLUX EIFLS55IIWO Unit was not draining well due to a restriction in the pump filter. Cleared filter and tested.
Near Clifton Springs, NY 14432
Steve
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced shelf, rail and frame for broken shelf and food falling. Ice make still not working. Found the liner on the door is bellied. Added foam to li er to hit light switch. The ice maker tests good."
Near Pittsford, NY 14534
Evan
Job Details: 09/20/2019
OVEN KITCHENAID KOSE500ESS02 Customer is stating they are getting same error code as before. F2e1 for stuck key code. Checked for codes. Unit had f2e1 code stored in memory. Replaced console and covered vent holes in attempt to prevent steam from reaching control. Customer to monitor and report back if issue persists
Near Canandaigua, NY 14424
Steve
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW5620HW0 Customer complained of water leaking out the detergent drawer while filling with water. Tested in diagnostics. Could not recreate leak. Turned cold water down a little. Lowered front legs to push water to rear of unit. Th washer is on laminate floor an I can see it move when pushing on washer. The water may be splashing over edge. When machine is balancing load or in spin.
Near Rochester, NY 14612
David
Job Details: 09/20/2019
RANGE MAYTAG MGR6600FZ1 Replaced dented panels pics attached
Near Irondequoit, NY 14617
Shaiman
Job Details: 09/20/2019
DRYER GE DHDSR46GG7WW Could not recreate any noise. Unit testing good.; dspstn on spec-tagged invntry: 2 WE3X75 BEARING-REAR
Near Hilton, NY 14468
David
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MZF34X20DW03 Replaced seal with gasket and sealed cabinet to liner with silicone due to moisture in the cabinet
Near Rochester, NY 14606
Shaiman
Job Details: 09/20/2019
DRYER WHIRLPOOL WED4916FW0 Dryer will not turn on. Unit is not getting 240v. Suggested customer to contact an electrician.
Near Geneseo, NY 14454
Steve
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The part came in damaged. Ordering another ; ordrng 1 W11242954 (ICE BOX)
Near Rochester, NY 14617
David
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Called Techline due to evaporator frosting in the fresh food section again and intermittent operation. Coil thermistor testing in range 83k at 32 Techline recommending replacing the thermistor harness and installing an updated control. Ordering control and harnessSR7725912679; ordrng 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)
Near Webster, NY 14580
David
Job Details: 09/20/2019
REFRIGERATOR GE GFSS6KKYCSS Rescheduled customer for Monday 9/23 ; schdld next appmnt for 9/23 MON !
Near Mendon, NY 14506
Steve
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KBSD618ESS01 Tested ice maker and the ice cubes are full size and the dispenser is working as expected. ; ordrng 1 2318017 (separator) and 1 WP2318054 (cntrl-elec)
Near Rochester, NY 14613
David
Job Details: 09/20/2019
REFRIGERATOR AMANA ART318FFDW03 The unit still have a full charge but the compressor is no longer pumping refrigerant. Ordering a compressor ; ordrng 1 W11092625 (compressor)
Near Hamlin, NY 14464
Shaiman
Job Details: 09/20/2019
WASHER WHIRLPOOL NTW4516FW3 Customer states the start button works intermittently. Console and control should be replaced. ; ordrng 1 W10888103 (CONSOLE ) and 1 W11170317 (CONTROL )
Near Geneva, NY 14456
Steve
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced part and then nothing worked. Called tech line. Ordering another board; ordrng 1 W11336586 (CONTROL ORION)
Near Hilton, NY 14468
Shaiman
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDFE104DSS1 "Wheels on the bottom rack keep falling off. Replacing wheels. ; ordrng 4 WPW10195417 (WHEELS)s, dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER"
Near Hamlin, NY 14464
David
Job Details: 09/19/2019
DISHWASHER KITCHENAID KUDS30IXBL9 "Keypad is only working intermittently. Ordering keypad; ordrng 1 WPW10500172 (panel-cntl), dspstn on spec-tagged invntry: 1 W10402110 FUSE"
Near Penfield, NY 14526
Steve
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ordering correct door. ; ordrng 1 W11307258 (LEFT DOOR)
Near Rochester, NY 14607
Steve
Job Details: 09/19/2019
DISHWASHER WHIRLPOOL WDF760SADM3 Rescheduled due to cleaning people at home; ordrng 1 WPW10348269 (drain pump)
Near Rochester, NY 14611
Shaiman
Job Details: 09/19/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer not available, returning at the end of the day. ; schdld next appmnt for 9/18 WED !"
Near Victor, NY 14564
Dave
Job Details: 09/19/2019
DRYER WHIRLPOOL WED8500DC4 "Talked to customer about dryer . Ordering user interface as that was the issue from the previous calls and is doing the same thing . User interface W11158455; ordrng 1 W11158455 (panel-cntl), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL"
Near Walworth, NY 14568
Dave
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL W2RXEMMWQ00 Unit is cooling as it should but the thermostat is not working correctly and causing the unit to cool to much in the fresh food section . Ordering thermostat WP2204605 . Cleaned condenser coils . ; ordrng 1 WP2204605 (thermostat)
Near Rochester, NY 14617
David
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced door due to conclaves liner right door gasket is torn ordering gasket; ordrng 2 W10830274 (cables)s
Near Rochester, NY 14621
David
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezer door was ok but the FF door was damaged ordering fresh food door; ordrng 1 LW10912110 (dor-fip)
Near Farmington, NY 14425
Dave
Job Details: 09/19/2019
WASHER WHIRLPOOL WFW8540FW0 "F3E1 error code . Checked AirTrap and cleaned . Checked pressure sensor hose is good . F8E3 over flow condition check drain pump filter . It's clean .F9E1 long drain error code .F6E3 communication error Acu to UI , replaced pressure sensor due to having issue again .unit needs Control and user interface ordering W11201289 control and W10903219 user interface. Parts are covered according to KB; ordrng 1 W10903219 (panel-cntl) and 1 W11201289 (cntrl-elec)"
Near Rochester, NY 14618
Evan
Job Details: 09/19/2019
DISHWASHER GE GDT720SGF0WW Customer stated that unit was producing loud noise while running. Upon inspection discovered that noise was coming from wash motor. Unit is also leaking from motor. Ordering wash motor ; ordrng 1 WD49X23782 (WASH MOTOR )
Near Victor, NY 14564
Steve
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KSSO48QTB02 Sr# 7725866579 called tech line for no auger motor. Found the control to dispenser is only sending 74 volts and the auger motor is open. Customer would like to think about repair. Rescheduled for next week. ; schdld next appmnt for 9/24 TUE !
Near Geneseo, NY 14454
Steve
Job Details: 09/19/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 Door will not stayed closed. Ordering hinges. ; ordrng 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT)
Near Fairport, NY 14450
Steve
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 The top of freezer gasket was not sealing. Shimmed out bottom fasteners on door for better sealing and caulked frame. The freezer tests good.
Near Rochester, NY 14621
Evan
Job Details: 09/19/2019
MICROWAVE WHIRLPOOL WMH53521HZ4 Customer stated that they could not mount unit due to unit missing top left mounting nut. Disassembled unit. Found that nut and bracket were loose inside cabinet. Reinstalled nut and bracket. Reassembled unit. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 09/19/2019
WASHER WHIRLPOOL TAWS800JQ1 Customer stated that unit will not spin. Upon inspection discovered that lid switch was failing unit was spinning while top was open. Discovered that timer windings had gone bad unit would not engage certain portions of cycle. Unit will also need new clutch and motor coupler was able to stop basket by hand while in spin. Unit will need:Timer WP3948852 $ 161.28Motor coupler 285753A $20.00 Lid switch 3949247V $ 46.00Clutch 285785 $49.00Labor $104.65 Customer does not want to proceed at this time. Also inspected dryer while in home. Unit needs new heater and also push to start switch. Switch we4m416 $20.00Heater assembly $118.03Labor $ 104.65 Plus tax Customer will contact office if he would like to proceed with either repair
Near Rochester, NY 14612
David
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Replaced and insulated noisy fan motor
Near Rochester, NY 14621
Evan
Job Details: 09/19/2019
DRYER WHIRLPOOL NGD4655EW2 Customer stated that unit was not heating correctly. Ran test cycle and watched unit cycle flame on and off through burner window. Unit is cycling flame on and off as it should. Watched unit light burner multiple times. Used dryer vent test kit to inspect airflow. Airflow tested good. Did discover while checking temperature inside drum door was sticking on latch. Repaired latch and tested door. Unit tested good
Near Rochester, NY 14608
Steve
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found the ice bin had ice stuck inside gears. Removed ice. Caulked liner for warm air entering freezer. The ice bi works as expected.
Near Webster, NY 14580
Evan
Job Details: 09/19/2019
DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit was not cleaning dishes or dissolving soap. Checked for error codes. Unit is displaying code 4-3 for wash motor not running. Unit needs wash motor. Quoted customer for repair. Replaced wash motor . Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Webster, NY 14580
Evan
Job Details: 09/19/2019
DRYER AMANA NED4655EW1 Replacing thermostat due to unit not cycling heat properly. Replaced thermostat and ran test cycle. Watched temps inside drum cycle up and down. Thermostat is working as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
Near Irondequoit, NY 14617
Shaiman
Job Details: 09/19/2019
DRYER GE DCCB330GD0WC Replaced ignitor. Repair successful.
Near Palmyra, NY 14522
Dave
Job Details: 09/19/2019
DRYER WHIRLPOOL WED6620HC0 Dryer not drying clothes or staying on long enough to dry . Tested vent tested good . Called techline SR 7725899601 . Went into diagnostics no error codes . Techline said that this unit has a big drum and if doing small loads or mixed loads the unit may see one item as dry and the others not . Ran unit with clothing in it and is working as expected.
Near Rochester, NY 14616
David
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Replaced controls and valve due to water dispensing when ice was selected. Customer to monitor
Near Rochester, NY 14617
David
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Changed fez gasket, raised both doors and sealed liner to cabinet due to frosting."
Near Webster, NY 14580
David
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replaced scratch door
Near Webster, NY 14580
David
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KFIS29BBWH00 Replaced controls per Techline forNot sending voltage to the fill tube heater in the ice maker. Thawed tube using test 19 and then filled the mold in test 45 customer to monitor
Near Gates, NY 14606
David
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced door and gasket due to air infiltration. Self closure on the right side was not engaging causing a poor seal. Adjusted self closure and lowered feet so the freezer door doesn’t bind on the cabinetry
Near Macedon, NY 14502
Dave
Job Details: 09/19/2019
WASHER WHIRLPOOL WTW4816FW2 "F8E1 long fill error code . Found debris in filter screens . Cleaned screens . Calibrated unit . Ran auto diagnostics. Unit tested good . Tested on regular wash cycle . Tested good . If problem persists order W11170319 control , W11210459 water valve"
Near Fairport, NY 14450
Evan
Job Details: 09/19/2019
DISHWASHER WHIRLPOOL WDT720PADW0 Replacing upper rack mounts due to clips breaking on upper rack. Replaced clips and tested upper rack. Unit tested good
Near Rochester, NY 14609
Steve
Job Details: 09/19/2019
REFRIGERATOR AMANA ARB2259CB Found the compressor is seized. The cost of the repair outweighs the cost of new u it. The customer is going to replace.
Near Rochester, NY 14620
Evan
Job Details: 09/19/2019
DRYER KENMORE 110.659224 Replacing heater due to original heater testing open. Replaced heater and cleaned cabinet. Also greased rollers and pulley. Unit tested good
Near Webster, NY 14580
Steve
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM00 The refrigerator has a no charge. Turned on and found no frost pattern at all. The unit has sealed system leak.
Near Fairport, NY 14450
Steve
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Found frost on left side of freezer. Shimmed out bottom fasteners on door for better door closing. Heated reformed gasket and caulked frame to prevent warm air from entering freezer.
Near Henrietta, NY 14467
Shaiman
Job Details: 09/19/2019
DRYER KENMORE 110.6192311 Tested unit on timed dry. No tissues present.
Near Farmington, NY 14425
Dave
Job Details: 09/19/2019
DRYER ROPER RGD4516FW Replaced gas coil . Tested unit . Tested good . Unit is staying hot .; dspstn on spec-tagged invntry: 1 WP3387134 THMST-FIX
Near Livonia, NY 14487
Dave
Job Details: 09/19/2019
WASHER WHIRLPOOL WFW92HEFW0 Water leaking out the front by the bellow . Cleaned glass and bellow . Readjusted the bellow to seal properly. Tested unit in diagnostics. Unit is not leaking . Tested good .
Near Henrietta, NY 14467
Shaiman
Job Details: 09/19/2019
DISHWASHER KENMORE 665.14422N511 "Reports that the unit is not cleaning dishes, & soap not dispensing. Water coming into unit is lukewarm. Suggesting customer to run water at sink before starting dishes."
Near Macedon, NY 14502
Shaiman
Job Details: 09/18/2019
DRYER WHIRLPOOL WHD5090GW0 "Customer concerned about unit not beeping at the end of cycle. UI should be replaced. Returning with console, UI, and knob. ; ordrng 1 W10681353 (OUTTER KNOB) and 1 W10869886 (INNER KNOB) and 1 W11091538 (CONSOLE)"
Near Palmyra, NY 14522
Steve
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the door handle screw would not screw all the way through handle to fasten tightly. When customer used handle the left side of handle came off and scratched pantry and freezer door. Ordering both doors and handle. ; ordrng 1 W11045125 (handle SO) and 1 W11307257 (FREEZER DOOR SO) and 1 W11307302 (PANTRY DOOR S)
Near Geneva, NY 14456
Steve
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced o troll on back of unit with same result. called tech line again. Ordering Orion board. ; ordrng 1 W11336586 (CONTROL ORION)
Near Spencerport, NY 14559
David
Job Details: 09/18/2019
MICROWAVE GE JVM3160RF2SS Breaking is opening when door is opened while cooking. Ordering switches and housing; ordrng 3 W10915404 (cables)s and 1 WB06X10610 (latch board47.56)
Near Canandaigua, NY 14424
Dave
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WML55011HS2 Replaced control . No change .called Techline SR 7725841405 . Checked all parts on unit and found that the magnetron thermostat is open . Jumped thermostat. Tested unit. Stated heating . Techline said to replace thermostat. Ordering part W11125676; ordrng 1 W11125676 (thrmst-fix)
Near Rochester, NY 14623
Shaiman
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDFE104HPS0 Replaced panel and UI. Repair successful.
Near Rochester, NY 14610
Shaiman
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL KUDS35FXSS9 Customer concerned about an intermittent leak. Ran unit twice with no leaks present. Gasket was in bad condition. Replaced gasket. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Manchester, NY 14504
Steve
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced hub again for grinding. The repair is covered under appliance tec warranty. ; used 1 W10528947 (HUB) from stock
Near Rush, NY 14543
Evan
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG775H0HZ0 Replacing control due to unit displaying F2e0 error code and control not accepting commands. Replaced control Tested all functions ok control and ran test bake cycle to 350 degrees. Unit tested good ; used 1 W11175139 (CONTROL ) from stock
Near Fairport, NY 14450
Evan
Job Details: 09/18/2019
OVEN KITCHENAID KODE507ESS03 Customer stated unit was producing buzzing noise. Upon inspection checked for error codes.Unit was not displaying any codes at this time. Ran test bake cycle. Could instantly hear noise customer was referring too. Fan is buzzing while in operation. Replaced fan ran test bake cycle. Unit tested good. Could not replicate noise
Near Fairport, NY 14450
Evan
Job Details: 09/18/2019
RANGE KENMORE 66495223711 Customer stated that units oven light would not turn off and oven would not run bake or broil cycle. Checked for error codes. No codes were present. Tested light switch for continuity. Switch tested good. Lights were on regardless of switch being open or closed. Ran test bake cycle. Checked for 240v at element. Unit was not receiving 240v at element. Checked power at control. Control is failing to send power to bake or broil element. Unit will need control board. Unit is still in warranty from sears. Suggesting customer contact them due to part cost being so high. collecting service call fee
Near Rochester, NY 14617
David
Job Details: 09/18/2019
MW-HOOD COMBO MAYTAG MMV5219DE1 Replaced fan resistor and bulb. Fan noise did not change.
Near Pittsford, NY 14534
Dave
Job Details: 09/18/2019
REFRIGERATOR AMANA AFD2535DEB Found something between the freezer door and the gasket holding it open . Removed object . Door is now sealing as expected.
Near Rochester, NY 14618
Evan
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG770H0FZ0 Customer stated that unit would not light during bake. Upon inspection discovered that unit was having trouble grounding. Replaced harness from DSI board to ignitors. Ran test bake cycle. Unit tested good
Near Lakeville, NY 14480
Dave
Job Details: 09/18/2019
RANGE GE JBP23DR2WW Replaced right front burner switch . Tested unit . Tested good .
Near Rochester, NY 14612
Shaiman
Job Details: 09/18/2019
WASHER MAYTAG MHW5500FW1 Replaced user interface. Unit testing good.
Near Macedon, NY 14502
Dave
Job Details: 09/17/2019
DISHWASHER KITCHENAID KUDS35FXWHA Replaced heater W10703867 and pivot clip WPW10082853 on top rack . Tested unit in diagnostics. Tested good .
Near East Rochester, NY 14445
Dave
Job Details: 09/17/2019
OVEN KITCHENAID KEBC177KSS0 Pre heated oven to 350 checked temperatures. Temperatures were good . The temp gauge inside unit was off. The oven did say that it preheated fast . Suggested replacing sensor. Customer wanted to wait and see . If problem persists order WPW10131825
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
WASHER AMANA NTW4516FW3 Customer concerned about unit not filling with water. F0E2 error code stored. Completed auto diagnostics cycle with no issues. Started a load of clothes with customer to verify. Unit testing good.
Near Rochester, NY 14604
Shaiman
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDF310PLAB1 "Customer states unit won’t drain & heat dry no longer works. 7-1 error code stored. Heater would not function in manual diagnostics. Drain motor was working, but draining very slow. Drain pump, heater, and hose should be replaced. Customer declined further repair."
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDTE334DWH0 Customer concerned about dishes coming out wet and not drying. 7-1 & 3-1 error codes present. Heater was damaged and OWI sensor was unplugged. Replaced heater & plugged in sensor. Unit testing good.
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW5000DW1 Drain pump was running continuously. Unable to get unit into diagnostics. Customer declined further repair. Sold part to customer.
Near Pittsford, NY 14534
Dave
Job Details: 09/17/2019
RANGE MAYTAG MGR5775QDS Right front burner not lighting or having s big enough flame . Cleaned burner hear and found the orifice was plugged . Unplugged orifice tested burner . Tested good . Oven ignitor is not lighting . Ordering ignitor WP7432P136-60; ordrng 1 WP7432P136-60 (igntr-oven)
Near Rochester, NY 14616
Shaiman
Job Details: 09/17/2019
WASHER MAYTAG MVWX655EW1 Tub was not seating properly due to worn hub. Replaced hub and calibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock
Near Rochester, NY 14617
Shaiman
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW4855HW1 "Replaced Gearcase, washplate, agitator, & agitator bolt. Repair successful."
Near Rochester, NY 14625
Dave
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Techline SR 7725878093 called techline unit is still having same issue as before . Hot air is getting into ice door dispenser and causing frost . Door has been replaced . Cabinet is sealed . Techline wants me to order separator and install . Ordering part W11324790; ordrng 1 W11324790 (DOOR-ICE)
Near Ontario, NY 14519
Dave
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY6 Refrigerator not draining water . Replaced drain tube . Made sure Drain area was clear . Defrosted drain pan . Tested unit . Tested good .; used 1 W10619951 (
Near Ontario, NY 14519
Dave
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced left hand door for not making ice and wire harness torn on the bottom . Tested unit . Tested good .
Near Ontario, NY 14519
Dave
Job Details: 09/17/2019
REFRIGERATOR AMANA DRS2663BC Replaced water valve and water filter . Tested unit . Tested good . No leaks .
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
WASHER MAYTAG MHW5500FW1 Unit will not function on command; randomly turns off and flashes lights. User interface should be replaced. ; ordrng 1 W10911042 (USER INTERFACE )
Near Nunda, NY 14517
Steve
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Found the drain hose was restricted at the coupler. Removed restriction. The drain is pumping now.
Near Rochester, NY 14610
Steve
Job Details: 09/17/2019
FREEZER WHIRLPOOL WRX988SIBM01 Replaced ice maker for over filling with water. Customer complained of chunky I e and water in pantry. Also complained of temp varying in freezer when not being used.
Near Rochester, NY 14618
Shaiman
Job Details: 09/17/2019
DRYER WHIRLPOOL WED5520SQ0 Wrong part was ordered due to a mistake made in the parts diagram. Ordering correct part. ; ordrng 1 W10168169 (TEMP SELECTOR )
Near Rochester, NY 14616
Steve
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Replaced compressor, tray and evaporator for not cooling. The refrigerator tests good."