We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near Rochester, NY 14626
Andres V
Job Details:
11/21/2022
"Customer stated unit was not heating and making a loud noise. I diagnosed unit found what I thought noise coming from maganatron, when I replaced maganatron and tested it unit lost power completly. I tested the fuse for continuaty I did not find any. Ordering fuse and transformer.; ordrng 1 W11371266 (Transformer) and 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, NY 14626
Andres V
Job Details:
11/21/2022
Customer stated unit was not spinning out clothes. I diagnosed unit found washplate to not be secured down with bolt. Also the hub was worn and not catching the tub so when in a spin cycle only the agitator turn. Unit needs new washplate and hub.; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Andres V
Job Details:
11/21/2022
Replaced ice make informed customer that it may take up to 24hrs to produce ice; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Rochester, NY 14616
Andres V
Job Details:
11/21/2022
Customer states unit was shutting off mid cycle. I put unit into a diagnostic mode found error code F6E4 for floodswitch activated. I ran a diagnostic cycle successfully. The switch is ok. I could not duplicate issue. I reccomend replacing the board. This customer has an extended warranty but did not set it up. He called them while I was in home and they should be sending a dispatch to us for same unit and issue. If so order board W11225084 so we don't have to make three trips out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/21/2022
Ice maker not working and LED not working. Found broken wires on the bottom freezer door. Will need freezer door and LED to repair. Customer not going forward with repair.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
11/21/2022
Ice maker producing ice slow. Lowered freezer temperature. Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/21/2022
Unit not making ice. Was able to harvest and fill ice maker. Ordering receiver/emitter Boards for repair.; ordrng 1 W10898445 (Receiver Board) and 1 W10870822 (Emitter Board)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
11/21/2022
"Basket shaking violently during spin cycle. Replaced dampers and leveled unit. Unit still shakes and bangs against sides. Needs basket, gearcase and washplate to fix.; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
11/21/2022
"Replaced sump. Verified that spray arms were rotating in self-diagnostic. No leakage from drain pump, hose or tub. Heater energizing. All operations normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
11/21/2022
"Replaced control board. Tested ice maker, cycled and filled, operating normal."
We serviced a
AMANA DRYER
Model NED4655EW
Near Syracuse, NY 13206
Chuck G
Job Details:
11/17/2022
Called & sent text to customer 15 minutes prior to arrival and upon arrival no one was answering the door. i called customer again while at residence and call went directly to a message saying no voice mailbox setup. Thank Waited 20 minutes and tagged the door. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Rochester, NY 14616
Andres V
Job Details:
11/17/2022
Customer stated unit was not drying properly. I diagnosed unit found that flame was coming on but not cycling correctly. I ohmed out the coils and found one of them to be out of range. I replaced coils and watched unit cycles multiple times. Unit now working properly.; used 1 279834 (Coil) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5L1SMYF00
Near Scottsville, NY 14546
Ray Benedetto
Job Details:
11/17/2022
Leakage is coming from input hose into unit. Shut off water at basement T-valve. Line is still dripping a bit. Customer will need to contact plumber to rectify issue.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Rochester, NY 14616
James
Job Details:
11/17/2022
Unit not washing properly. No errors. Replaced actuator and calibrated. Tested normal deep water cycle. Tub filled halfway and began agitation. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Josh Henchen
Job Details:
11/17/2022
"Customer stated flashing lights then it wouldnt work for a little while. Checked and found F10E2,F8E4. Water in float switch tray, emptied. Ran diagnostic cycle, all functions as expected. No leaks. Dishwasher checks good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14625
Josh Henchen
Job Details:
11/17/2022
"Customer stated water seems to be filling less, leaving a odor behind on clothing, and she has to run multiple cycles to get soap out. Checked and found no codes, Ran diagnostic cycle. All functions as expected. Adjusted back right foot to level washer. Tested good. Ran normal cycle/drain & spin cycle. Washer checks good. Customer will monitor if problem persists order Control"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Clay, NY 13088
Chuck G
Job Details:
11/17/2022
Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liverpool, NY 13090
Chuck G
Job Details:
11/17/2022
Customer stated that rack adjuster is falling off. I confirmed the issue. Replaced rack adjuster kit.
We serviced a
MAYTAG COIN-OP WASHER
Model NOTAVAIABLE
Near Rochester, NY 14607
Josh Henchen
Job Details:
11/17/2022
Customer stated not spinning out all the time. Checked and found washer functioning properly noticed some whining noises during spin cycle. Failed to find model/Serial for washer. Washer checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Rochester, NY 14612
James
Job Details:
11/17/2022
Unit not igniting lf burner and temp lower in oven. Adjusted front igniter so the spark gap is consistent with other burners. Calibrated oven up ten degrees. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Rochester, NY 14612
James
Job Details:
11/17/2022
Unit throwing f3e1 error. Cleaned air trap and inspected drain pump. Unit functions properly. Recommend running clean cycle.
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, NY 14519
James
Job Details:
11/17/2022
Freezer led dead. 120v to light. Housing broken. Ordering housing and replace bulb on return. ; ordrng 1 WPW10313917 (Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Clay, NY 13041
Chuck G
Job Details:
11/17/2022
Freezer light not working. Ordering led module W11602886 and switch W11445850; ordrng 1 W11602886 (Led module) and 1 W11445850 (Switch)
We serviced a
AMANA DRYER
Model NED4655EW
Near Syracuse, NY 13206
Chuck G
Job Details:
11/17/2022
Called & sent text to customer 15 minutes prior to arrival and upon arrival no one was answering the door. i called customer again while at residence and call went directly to a message saying no voice mailbox setup. Thank Waited 20 minutes and tagged the door. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS3
Near Rochester, NY 14608
Ray Benedetto
Job Details:
11/17/2022
"Unit not making ice. Found ice cube stuck inside mold. Removed and was able to cycle and fill ice maker. Customer will monitor. If issue persists, will need ice maker, WPW10190981 to repair."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, NY 14620
Josh Henchen
Job Details:
11/17/2022
"Customer stated washer would stop in the middle of cycle. Checked and found F1E2, Ran diagnostic noticed hot water valve leaking. Washer needs new MCU WPW10384843 and hot water valve WPW10212598. Customer want time to decide if they want new or to fix unit."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14620
Josh Henchen
Job Details:
11/17/2022
"Customer stated F8E4 keeps coming back. Checked and found F8E4,F9E2. Ran diagnostic cycle and found pool of water forming by drain pump. Pulled unit out drain pump is spraying water. Ordering Drain pump W11497943.; ordrng 1 W11497943 (MOTOR-DRAIN)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Auburn, NY 13021
Doug Balcom
Job Details:
11/17/2022
Customer states clothes are wet at the end of cycle. Checked air flow it is good. Ran diagnostic test found F6E1 error code. Communication error between HMI and ACU. ordering control and control panel.; ordrng 1 W11413569 (Control) and 1 W11419056 (Control panel)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Syracuse, NY 13206
Chuck G
Job Details:
11/17/2022
Customer canceled service
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rochester, NY 14616
Andres V
Job Details:
11/17/2022
"Customer stated unit was making a strange noise. I diagnosed unit checked error codes found error for slow fill. I tested both valves which tested good. I then ran a diagnostic cycle, when unit was agitating I could hear noise. I took off agitator found change and a few paper clips. Took out change and paper clips ran a diagnostic again. I did not hear any noises, unit is working properly"
We serviced a
MAYTAG WASHER
Model MGDC465HW2
Near Ontario, NY 14519
James
Job Details:
11/17/2022
Unit not starting. Door switch disconnected. Reconnected and tested. Replaced flax duct with vent customer supplied. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details:
11/17/2022
Rails developing frost and temperature fluctuates. Defrosted rails and applied grease. Offset temperature in Diagnostics. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Macedon, NY 14502
Josh Henchen
Job Details:
11/17/2022
Replaced control due to intermittent operation and noise. Washer checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Andres V
Job Details:
11/17/2022
Customer stated unit was making a noise and agitator was spinning when cycle of was done. I diagnosed unit but could not duplicate issue. Unit was a little off balanced so I balanced unit. I also checked for error codes and only found a code for Stuck key. I ran a diagnostic cycle and also a high spin speed cycle. Customer is to monitor.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14624
Ray Benedetto
Job Details:
11/17/2022
Replaced control board with updated software. Melted out all excessive frost from freezer side. Verified heater and fans worked. Operating normal.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Syracuse, NY 13204
Chuck G
Job Details:
11/17/2022
Replaced control. Ran a diagnostic test cycle in which the unit operated as intended . Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES1
Near Marcellus, NY 13108
Chuck G
Job Details:
11/17/2022
"Customer stated that unit is getting too hot while baking. Error code F3E2-over temp. After inspecting unit temp sensor tested good, control tested bad. I quoted customer for the control replacement but they declined the repair."
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Rochester, NY 14624
Ray Benedetto
Job Details:
11/17/2022
"Dryer spins but is not heating. Ignitor not energizing. Gas coils have solid ohm readings. Thermal Fuse did not have continuity. Replaced thermal fuse. Tested for spin, power and heat. All operations normal.; dspstn on spec-tagged invntry: 1 279834 COIL KIT , used 1 WP3392519 (Thermal Fuse) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model GCI3061XB01
Near Dansville, NY 14437
Jeremy
Job Details:
11/17/2022
Replaced induction module and user interface harness. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Auburn, NY 13021
Doug Balcom
Job Details:
11/17/2022
"Customer states unit will not spin. Found unit led lights dim in spin and unit shuts off. Voltage at the outlet is 119.7 vac even when trying to run. Ordering control, harness,and actuator.; ordrng 1 W11603810 (Control) and 1 W10903238 (Harness) and 1 W11481722 (Actuator)"
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Ontario, NY 14519
James
Job Details:
11/17/2022
Ten years warranty on element. Bake element melted. Need part. ; ordrng 1 W10779716 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Rochester, NY 14612
Andres V
Job Details:
11/17/2022
Customer stated unt was frosting up in the RC. I diagnosed unit took off bottom deli tray I did see ice built up on the evaporator. Their is a service pointer for this issues that states to replace the evaporator harness and place the thermistor in the correct place. Thermistor being loose or in wrong position will cause this issue. Ordering new harness and evap cover because it is damaged.; ordrng 1 W11033168 (Harness) and 1 W11211387 (Evap cover) and 1 W11176882 (Shelf front)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irondequoit, NY 14617
Andres V
Job Details:
11/17/2022
Customer stated unit was still leaking. I ran a rinse and spin because it only happens during the spin cycle. I can see the water leaking In between the tub ring and outter tub. Ordering new outter tub.; ordrng 1 W10371566 (Outter tub)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Syracuse, NY 13215
Chuck G
Job Details:
11/17/2022
"Customer is concerned about the water levels. No codes. Ran a diagnostic test cycle in which the unit operated as intended. Calibrated unit. I explained to the customer how about what wash cycles will get her the most water, how to load the unit and how much HE detergent to use. Unit tested good."
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Henrietta, NY 14467
Jeremy
Job Details:
11/17/2022
Replaced LEDs that were out. Unit tested good.; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED and 1 W11601310 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Jeremy
Job Details:
11/17/2022
Replaced freezer door gasket for not sealing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14624
Ray Benedetto
Job Details:
11/17/2022
"Replaced reservoir and tested, no leakage. Customer concerned about food freezing in fridge cavity. Moved thin shelf to a lower rung to provide clear path for venting. ; dspstn on spec-tagged invntry: 1 W11346622 RESERVOIR"
We serviced a
WHIRLPOOL RANGE
Model NA
Near North Chili, NY 14514
Ray Benedetto
Job Details:
11/17/2022
"Top oven not baking. Found burned out ignitor pulling zero amps. Replaced ignitor, operating normal.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 12400035 (Ignitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details:
11/17/2022
Heater recall ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Irondequoit, NY 14622
Andres V
Job Details:
11/17/2022
Customer stated unit was not starting a cycle. I diagnosed unit found error code F3E2 for temp sensor fault and F8E3. I tried to run a diagnostic cycle but unit would not actuate water valve. When machine turned on drain pump automatically turned on. I cleaned out the filter and ran a diagnostic cycle again. Unit then did start letting water in tub and started advancing through cycles. I started a quick cycle and watched unit for a few minutes. Unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HBS04
Near Webster, NY 14580
Andres V
Job Details:
11/17/2022
"Customer stated unit was not dispensing water. I diagnosed unit verified that it was not getting water. I then checked all the water valves for power and ohmed them out, valves checked good. I then examined water filter, customer had a new one so I installed it and tested it but still not getting water. I then took off the evaporator back panel to check the reservoir. Found reservoir to be frozen, I checked what the temp was set to found it set to 33 which is causing water to freeze. Ordering new reservoir. ; ordrng 1 W11204869 (Reservoir)"
We serviced a
WHIRLPOOL FREEZER
Model WRV986fDEM01
Near Baldwinsville, NY 13027
Chuck G
Job Details:
11/17/2022
Customer stated that unit is not making ice and PF keeps displaying. Ran test 3 and discovered that the fan motor is not running. I removed evap cover and discovered ice buildup causing the fan not to run. I steamed off ice from evap and replaced fan & harness. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW01
Near Clifton Springs, NY 14432
Doug Balcom
Job Details:
11/17/2022
"Replaced compressor and evaporator. Evacuated system to 300 microns. Recharged system with 43 grams of R600. Unit is operating as designed.; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11109499 DRIER- TUBE , and 4 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV00
Near Honeoye, NY 14471
Jeremy
Job Details:
11/17/2022
Replaced drain tube for freezing up and filter housing for not being able to remove filter. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXTS01
Near Conesus, NY 14435
Jeremy
Job Details:
11/17/2022
"Ice door had fallen out of dispenser. Inspected for broken parts, all parts ok, reinstalled ice door. Unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Palmyra, NY 14522
Doug Balcom
Job Details:
11/17/2022
Replaced adapter and gaskets. Replaced led board lights came on but freezer light and refrigerator lights were strobing. Replaced led module in freezer now all the lights work. Got authorization from Assurant for the additional part. Unit is operating as designed.; used 1 W11601310 (Module) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stanley, NY 14561
Doug Balcom
Job Details:
11/17/2022
Replaced fabric softener dispenser. Ran softener valve test multiple times. No leaks. Ran calibration. Ran diagnostic test multiple times no codes or leaks. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Geneva, NY 14456
Doug Balcom
Job Details:
11/17/2022
"Customer states unit is making a noise in spin. Ran diagnostic test found F0E2 error code. Over suds. Ran calibration. Ran diagnostic test no codes. No unusual noises. Ran multiple manual wash and spin cycles no noises. Checked belt, cam, and gearcase everything is good and working as designed. Instructed customer on proper soap usage."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
Andres V
Job Details:
11/17/2022
"Customer stated unit was still not spinning out clothes, she has to put it on a drain a spin. I diagnosed unit did not find any error codes also ran a successful cycle. I called whirlpool to get this documented. Previous technician stated that if problem persisted to replace ACU. Ordering new board. Sr7735070748; ordrng 1 W11550649 (Acu)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Spencerport, NY 14559
Dave L
Job Details:
11/16/2022
No response from customer. Tagged door
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14613
Andres V
Job Details:
11/16/2022
"Customer stated that bake cycle is not heating. I diagnosed unit found ignitor is getting 120v but not heating up. Used the ignitor kit we have in truck stock to replace it. I tested unit and noticed that when flame comes on only half of the burner has a flame and the other half does not. Burner does not seem to be restricted. Ordering new burner tube.; ordrng 1 W11220387 (Burner tube), used 1 12400035 (Ignitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Syracuse, NY 13207
Ray Benedetto
Job Details:
11/16/2022
Unit will not start. Lamp stays on consistently. Found defective door switch. Ordering for repair.; ordrng 1 WPW10569603 (Door Switch)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14616
James
Job Details:
11/16/2022
Replaced bezel and tested lid lock.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Rochester, NY 14625
James
Job Details:
11/16/2022
Unit shows 16 min for all cycles and randomly throws f3e1 error. Replaced trap and cleaned filter. Reset and ui began functioning normal. Started quick wash successfully. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Ontario, NY 14519
James
Job Details:
11/16/2022
Replaced door and tested. Unit functions properly. Customer is to monitor frost and ice production.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Irondequoit, NY 14617
Andres V
Job Details:
11/16/2022
Customer upper rack rails fell apart. Theirs is a service pointer for this. S code S22916 to cover labor and parts. Replaced both rails on unit. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Greece, NY 14616
Andres V
Job Details:
11/16/2022
"Customer stated unit was not heating when in a cycle. I diagnosed unit verified that it was not heating. Checked voltage to unit, I took off front panel checked heating element and high limit fuse for continuaty. Fuse was ok but heating element needs replacing. ; ordrng 1 WP3387747 (Heating element)"
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Ontario, NY 14519
James
Job Details:
11/16/2022
Replaced steam valve and tested. New valve is functioning properly. Old valve appears to have defective jet allowing too much water through it. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Webster, NY 14580
Dave L
Job Details:
11/16/2022
Replaced drain pump tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Clay, NY 13090
Chuck G
Job Details:
11/16/2022
Customer stated that unit is not completing a cycle and there is always water left in the tub. Error code F9E1-long drain. After inspecting unit i discovered that the impeller broke off the drain pump causing the unit not to drain. Ordering drain pump WPW10348269; ordrng 1 WPW10348269 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
Josh Henchen
Job Details:
11/16/2022
P/u both Doors at customer house.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Rochester, NY 14613
Josh Henchen
Job Details:
11/16/2022
Customer stated water isn't being drained from the tub fully. Checked and found drain pump not working properly. Unit needs new drain pump W11458345.; ordrng 1 W11458345 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Rochester, NY 14624
Andres V
Job Details:
11/16/2022
Customer stated unit was not spinning out. I diagnosed unit found error codes F7E7 for motor unable to reach speed and F7E1. I tried to runs high spin speed unit started to spin then stopped. Unit needs new ACU. I gave customer a quote for repair but he has decided to get a new washer.
We serviced a
AMANA RANGE
Model ARG5715QDQ
Near Rochester, NY 14625
Dave L
Job Details:
11/16/2022
Replaced open bake Ignitor. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Canandaigua, NY 14424
Jeremy
Job Details:
11/16/2022
"Replaced both freezer door sliders for door not closing properly, door still not closing properly. Called techline and was advised to replace freezer basket and door brackets. SR# 7735065876 ; ordrng 1 W10774208 (Freezer Basket) and 2 W10744328 (Door bracket)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14609
Josh Henchen
Job Details:
11/16/2022
"Customer stated she had water in basement around where dishwasher is hook up. Checked and found no error codes. Ran diagnostic cycle, all functions as expected, no leaks. Recommended a plumber. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
MAYTAG DRYER
Model MGDC300XW1
Near Rochester, NY 14624
Andres V
Job Details:
11/16/2022
Customer was unaware that this was a gas dryer and he does not have gas supplied to it so that's why it won't heat. Customer does not have a gas supply line.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Ontario, NY 14519
James
Job Details:
11/16/2022
Inspected unit and found no leaks. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Fairport, NY 14450
Jeremy
Job Details:
11/16/2022
"Unit is making a clicking noise. Found that belt is torn causing noise to occur. Used repair kit to replace belt, rollers and idler. Unit tested good.; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brighton, NY 14610
Josh Henchen
Job Details:
11/16/2022
"Customer stated not washing clothing anymore. Checked and found F7E6. Cleared and ran diagnostic cycle, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14609
Dave L
Job Details:
11/16/2022
Replaced element and cut off kit due to no heat. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Waterloo, NY 13165
Doug Balcom
Job Details:
11/16/2022
"Customer states F7E1 error code. Unit will not turn on just sits there clicking the lid lock. Tested run capacitor per service pointer W11632927 run capacitor is bad. Ordering run capacitor, motor, lower harness, control, and lid lock.; ordrng 1 W11543996 (Control) and 1 W11394572 (Lid lock) and 1 W11591637 (Harness) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Pittsford, NY 14534
Jeremy
Job Details:
11/16/2022
Customer stated unit is not making ice and that freezer had thawed in the previous week. Found icemaker has E2 error and does not cycle in diagnostic. Also found that ice maker has been calling for water without cycling causing icemaker to overfill and water to spill into ice bin and dispenser. Ordering icemaker and control board kit in accordance with service pointer W10545062.; ordrng 1 W10878993 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details:
11/16/2022
"Unit is making a knocking noise during agitation. Called techline to document previous repairs and was informed that there are no more repairs that can be made on unit to correct costumer concerns and that some knocking noise during agitation is normal, unit is operating as expected. SR# 7735061391."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
11/16/2022
"Found that FC evaporator fan is shorting out causing controls to reset and PO to be displayed. Display on deli drawer UI is unreadable. Ordering evaporator fan motor/harness and deli drawer user interface.; rqstng P&A on 1 W11048824 (Deli drawer user interface) and 1 W11032800 (Evaporator Fan motor and harness), states that autho needed"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Rochester, NY 14618
Josh Henchen
Job Details:
11/16/2022
"Customer stated top oven not heating. Checked and found faulty ignitor. Rewired and reassembled. Plugged in range and top oven bake instantly came on and was working, Unable to shut bake off. Found bad main Control. Unit would need main control W10878844; ordrng 1 W10878844 (Main Control), used 1 12400035 (IGNITOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM2
Near Pittsford, NY 14534
Josh Henchen
Job Details:
11/16/2022
Replaced ice maker due to not making ice. Ice maker cycles and checks good. Refrigerator checks good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/16/2022
"Replaced heater, control board, user interface and adapter. Ice maker cycled and filled. Operating normal."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
James
Job Details:
11/16/2022
Display is pixelated. Disconnected ribbon cable and reconnected and problem remains. Need ui. Customer going to wait for repair. W11478526
We serviced a
JENN AIR MICROWAVE
Model JMV9196CS6
Near Irondequoit, NY 14617
Dave L
Job Details:
11/16/2022
"The high side has failed. Ordering mag, cap, diode, and transformer ; ordrng 1 W11230995 (Magnetron) and 1 W11371718 (Transformer) and 1 W10561770 (Capacitor) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, NY 14620
Dave L
Job Details:
11/16/2022
"Rollers were sticking. Found blower wheel disconnected fromMotor shaft. Shaft will need to be cut. Ordering blower and motor; ordrng 1 WP697772 (Blower) and 1 279787 (Motor), used 1 4392067 (REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near Penfield, NY 14526
James
Job Details:
11/16/2022
"Unit not cooling. Compressor buzzing. Swapped start device and problem remains. Need compressor. Sealed system r134a; ordrng 1 W10160407 (Compressor), used 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Macedon, NY 14502
Ray Benedetto
Job Details:
11/16/2022
Ice maker and water working intermittently. Frost buildup on freezer top right. Pantry User interface dead. Needs user interface and gasket to fix.; rqstng P&A on 1 W10407216 (Gasket) and 1 WPW10503833 (Pantry User Interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS05
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/16/2022
"Noise coming from condenser coils vibrating against frame. Consulted Techline, SR7735065231, who recommended to order mastic insulation to damper the noise.; ordrng 1 W11553819 (Insulation)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near East Rochester, NY 14445
Ray Benedetto
Job Details:
11/16/2022
Ice maker not harvesting. Ice maker receiving ~120 VSC and ice in mold. Replaced ice maker and component cycled. Operating normal.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Liverpool, NY 13090
Chuck G
Job Details:
11/16/2022
"Customer stated that unit will not run a cycle. Error code F8E4-float switch, cleared code. I found water in the drip pan and removed it. I ran a diagnostic test cycle in which the unit operated as intended. I also ran a normal cycle for 15 minutes to confirm that the unit is not leaking, no leaks. Unit tested good"
We serviced a
DODGE VAN
Model RAM
Near Rochester, NY 14623
Andres V
Job Details:
11/16/2022
"Got oil changed, I will have to bring van back in 1500-1700 miles."
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIS15NRTW2
Near Rochester, NY 14614
James
Job Details:
11/16/2022
Ice cubes too thin and dirty. Water tubes need to be cleaned. Unit shut off in diagnostics when valve energized. Reset unit and tested. Ran cleaning cycle and cleaned reservoir sensor. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rochester, NY 14610
Ray Benedetto
Job Details:
11/16/2022
Ice and frost buildup on freezer side of fridge. Heater connector came loose inside. Crisper drawer not engaging with track. Ordering wire harness and drawer.; rqstng P&A on 1 W11545823 (Wire Harness) and 1 W11162443 (Crisper Drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near Rochester, NY 14623
Ray Benedetto
Job Details:
11/16/2022
"Customer concerned about weak cooling and loud noise. Temp in fridge ~37, freezer ~5. Compressor pulling about 0.4 amps and evap has frost pattern on two rungs. Suspect a leak or weak compressor. Ordering parts for sealed system.; ordrng 1 W11109499 (Drier) and 2 W11504436 (Coupler 5/1.8)s and 2 W11504445 (Coupler 5/4)s and 1 W11562258 (Evaporator) and 2 W11504419 (Coupler 8/7)s, rqstng P&A on 2 W11504424 (Coupler 8/1.8)s, ordrng 1 W11580057 (Compressor) and 2 W11504415 (Coupler 8.5/8)s and 2 W11504431 (Coupler 7/5)s and 2 W11506619 (Coupler 8)s and 2 W11504416 (Coupler 8.5/6)s and 1 W11506635 (Access Valve) and 1 876765 (Tube Kit)"