We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Penfield, NY 14526
Evan
Job Details: 09/01/2021
Customer stating that unit has paint chipping around frame of drawer. Unit has been submitted for PEX but each unit that is being delivered is damaged customer would like to keep stove that is in home of possible. Called techline to Inquire about to up paint for frame of machine. Techline gave technician part number for possible color match. Ordering touch up SR:7731643839; ordrng 1 W10840240 (Touch up paint)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14606
Dave L
Job Details: 09/01/2021
Replaced hinges. Door closure was normal for this set up. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Rochester, NY 14620
Evan
Job Details: 09/01/2021
Customer stated that unit would not run cycle. Found that door lock was not functioning. Latch was broken causing issue. Replaced door latch. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER and 1 W11316250 LATCH
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Avon, NY 14414
Steve
Job Details: 09/01/2021
Tested washer and it tested good. Recommended customer to use heavy duty cycle with deep water wash due to normal cycle does not use deep water wash. Filled the tub to half way with no clothing in it.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14620
Evan
Job Details: 09/01/2021
Customer stating that unit is not cleaning clothes properly. Discovered that unit had nidec actuator installed on machine causing unit not to agitate. Shifter is causing issue due to shifter coming detached from cam when shifting. Replaced actuator. Ran test cycle. Unit tested good ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Geneva, NY 14456
Dave F
Job Details: 09/01/2021
Found frost build up on back wall of unit. Evap completed frosted up. Tested thermistor and it measured 3.6k which reads 65 degrees. Thermistor was under ice. Tested heater. Heater is working. Replaced thermistor. Defrosted evaporator. Tested unit. unit tested good. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Geneva, NY 14456
Dave F
Job Details: 09/01/2021
"Unit not heating. Checked thermal fuse, tested good. Tested high limit, high limit good. Found break in the heating element and element was shorting to case. Ordering heating element, thermistat and high limit. ; ordrng 1 WP3387747 (element) and 1 3391914 (hi limit t stat) and 1 279973 (cutoff-tml)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Geneva, NY 14456
Dave F
Job Details: 09/01/2021
"Unit not cooling . Found frost build up only on one rung of the evap . Checked amps to compressor was .6 amps full load would be .96 amps . Called techline SR 7731647215 . Techline said to order all parts needed to perform work . Ordering sealer and insulation as well . Ordered compressor. Evap and all lokrings needed for job . Techline said UV drier can be put on unit but it will not really work to its full effectiveness. Ordering both driers . Unit is R600 !!! Techline said get low side pressure . Then look for leaks. If no leaks found call techline at that point . ; rqstng P&A on 1 W11524651 (Evaporator) and 1 W11547313 (Compressor) and 2 W11504423 (Lokring 8/2)s and 2 W11504415 (Lokring 8.5/8)s and 2 W11504416 (Lokring 8.5/6)s and 2 W11504431 (Lokring 7/5)s and 2 W11506621 (Lokring 6)s and 2 W11506635 (Charging tube)s and 2 W11504445 (5/4 lokring)s and 2 W11504447 (5/1.8 lokring)s and 2 W11506623 (5 nk lokring)s and 2 W11504432 (6/5 lokring)s and 1 W11109499 (drier-tube) and 1 WPW10143759 (dryer) and 2 WP2169104 (insulation)s and 1 819043 (heat-probe) and 1 WP505587 (sealer) and 1 212643 (sealer-gum) and 1 503695 (sealer), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Phelps, NY 14532
Dave F
Job Details: 09/01/2021
"Replaced water filter, lower bin cover and center rail for drawers. Water flow is much better with new filter. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manchester, NY 14432
Dave F
Job Details: 09/01/2021
"Customer complaint fresh food section too warm. Fresh food section at 32 degrees, set to coldest setting. Freezer at 5 degrees, set to max. Set freezer to recommended. Unit is working as expected."
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Clifton Springs, NY 14432
Dave F
Job Details: 09/01/2021
Replaced glass cooktop on unit for thermal cracking in glass. Tested unit. Unit tested good.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS08
Near Victor, NY 14564
Dave F
Job Details: 09/01/2021
"Replaced appliance manager, inverter and magnetron in unit. Cleared error codes. Tested unit. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Rochester, NY 14613
Dave L
Job Details: 09/01/2021
Fresh food door was not sealing against mullion. Shimmed doors with washer. Door sealing ok. ; dspstn on spec-tagged invntry: 2 WP489467 WASHER
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Rochester, NY 14609
Dave L
Job Details: 09/01/2021
Unit is washing poorly because the wash motor fails to run intermittently. Consistent voltage present as control. Quoted for sump. Customer will let us know ; rqstng P&A on 1 WPW10605057 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14609
Dave L
Job Details: 09/01/2021
Unit is not sitting level causing the cabinet to twist and allow freezer door to open. This is causing frost on product in the freezer( pic attached) shimmed unit and molded gasket. ; dspstn on spec-tagged invntry: 2 WP489467 WASHER
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT711SMFZ
Near Irondequoit, NY 14617
Dave L
Job Details: 09/01/2021
Replaced compressor due to poor cooling. Unit tested ok
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Rochester, NY 14616
Dave L
Job Details: 09/01/2021
Preheated oven to 359 to track temperature swingsAverage temp at +30 offset was 380. Temperatures are within range for offset selected. Went over use and care with the customer ; dspstn on spec-tagged invntry: 1 W10833885 SENSOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DNDM
Near Rochester, NY 14626
Dave L
Job Details: 09/01/2021
Found control in off position on arrival. Turned unit on. Unit began cooling. Unclear if customer shut off orIf the control is faulty. Replaced control. Customer to monitor ; used 1 W10503278 (Jazz board) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Ontario, NY 14519
James
Job Details: 09/01/2021
Unit leaking into ff section. Dumped water into defrost drain and half of it flowed underneath. Defrost tray cracked. Paid in full; ordrng 1 W10673133 (Drain pan) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB2109ABR
Near Fairport, NY 14450
Steve
Job Details: 09/01/2021
Found power to temp control but not coming out. Ordering temp control. Ordering defrost thermostat in case its needed. ; ordrng 1 W10752646 (Temp control) and 1 R0131577 (Defrost timer) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Ontario, NY 14519
James
Job Details: 09/01/2021
Replaced gas valve and converted it to lp. Verified 12in wc from gas line. Flame is blue and no longer leaving odor after cycle.
We serviced a
MAYTAG DISHWASHER
Model MDBH968AWB3
Near Fairport, NY 14450
Steve
Job Details: 09/01/2021
Found the washer has excessive suds in dishwasher and was leaking out both sides. Not leaking from soap dispenser or vent. Customer is going to replace gasket. If problem persists preorder hinges. No charge.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVM58
Near Williamson, NY 14589
James
Job Details: 09/01/2021
Replaced both ff gaskets and molded with heat gun. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near North Chili, NY 14514
Evan
Job Details: 09/01/2021
Customer stated unit stopped mid cycle and would not unlock. After cycling power unit unlocked lid but water would not drain. Control will not allow tech to get unit into diagnostic. Ordering control and user interface. Removed water as courtesy. ; ordrng 1 W11519742 (Control) and 1 W11561182 (Fascia)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Sodus, NY 14551
James
Job Details: 09/01/2021
Door gaskets torn. Replaced gaskets and molded with heat gun. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Marion, NY 14505
James
Job Details: 09/01/2021
Lid broken at lh hinge. Need lid. ; rqstng P&A on 1 W11259006 (Lid)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14624
Evan
Job Details: 09/01/2021
Customer stated that unit is not running or heating. Found that prongs on power cord and not making good contact with outlet. Advised customer to seek electrician to replace outlet. Checked thermal fuse and fuse tested closed. Unit itself tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Marion, NY 14505
James
Job Details: 09/01/2021
Unit goes on sensing cycle and ends. Ui locked while testing keypad and wouldn't unlock. Reseated ribbon cable and tested. Unit stuck on sensing on normal cycle. Set to timed dry and time went from 55 to 43 in 2 minutes. Need ui and control. ; rqstng P&A on 1 W11316370 (Control) and 1 W11315727 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Pittsford, NY 14534
Steve
Job Details: 09/01/2021
Found the wire harness broke under door causing no ice. Ordering door. ; ordrng 1 LW11202404 (Freezer door white)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Pittsford, NY 14534
Steve
Job Details: 09/01/2021
Replaced shifter for not shifting from agitation to spin causing poor wash performance. Recommended customer use deep water wash and power wash for more water in machine and better performance. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Williamson, NY 14589
James
Job Details: 09/01/2021
Replaced drum belt and rollers on last visit replaced blower belt and tested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near West Henrietta, NY 14586
Steve
Job Details: 09/01/2021
Tested dishwasher and it worked as expected . F5e1 error not closing door within 4 seconds after pressing start. The washer filled washed and drained multiple times.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Conesus, NY 14435
Steve
Job Details: 08/31/2021
Ordering freezer door for water line inside door freezing periodically. Left preordered part with customer. ; ordrng 1 LW11037733 (Freezer door ss)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Unit making clicking noise in agitation. Found nidec actuator disengaged from clutch. Replaced actuator and ran calibration cycle. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Control panel loose. Bracket broken on lh side. Need panel. ; ordrng 1 W11203729 (Panel stainless)
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Rochester, NY 14612
James
Job Details: 08/31/2021
F7e9. Found tub hits floor under load. Lowered feet and leveled unit. Ran calibration and high spin successfully. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Dansville, NY 14437
Dave F
Job Details: 08/31/2021
"Replaced cam , belt and motor . Calibrated unit . Ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXVB01
Near Rochester, NY 14626
James
Job Details: 08/31/2021
Replaced start relay and tested. Compressor turned on once plugged in and did not overheat like last time. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 8201786 RELAY-OVERLOAD
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Geneseo, NY 14454
Dave F
Job Details: 08/31/2021
"Thermal cut off was blown . Checked heating element tested good not grounded . Jumped thermal cut off unit started heating and tested good . Air flow from vent is good . Replaced thermal cut off 279816. Unit tested good . ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 279838 ELEMENT , and 1 PT220L CORD 4' 3W , used 1 279816 (CUTOFF-THERMAL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Hilton, NY 14468
James
Job Details: 08/31/2021
Water not dispensing. Kick panel will not go on. Found water bladder frozen. Defrosted water lines and tested dispenser and icemaker successfully. Wheels were on the opposite side not allowing kick panel to go on. Reinstalled wheels and kick panel.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Macedon, NY 14502
Dave F
Job Details: 08/31/2021
"Dryer constantly spraying water from myst sprayer while unit is plugged in. Tested valve in diagnostics and wont turn off. Checked power from ACU to valve it is getting 80volts even when not running. ordering ACU W11526004 and water valve W11213863; ordrng 1 W11526004 (ACU), used 1 W11213863 (Water valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Avon, NY 14414
Steve
Job Details: 08/31/2021
Ordering door panel for dented panel. Ordering right front burner for not lighting properly. ; ordrng 1 W10874825 (Door panel) and 1 WPW10515455 (Burner)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Henrietta, NY 14586
Steve
Job Details: 08/31/2021
Ordering main control for persistent out of balance loads and walking while spinning. ; ordrng 1 W11322903 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW2
Near Ontario, NY 14519
Dave F
Job Details: 08/31/2021
Ran unit in auto diagnostics. Everything is functioning but there is a lot of water underneath machine. Looked under machine and saw water coming from drain pump. Drain pump has crack in housing and is leaking a lot of water. ; ordrng 1 W10536347 (drain pump asm)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14624
Steve
Job Details: 08/31/2021
"Sr# 7731635991 On arrival the console had a lot of condensation on it. No error codes. Called tech line and they want the ui replaced and hot water temp coming in tested. It is 138 degrees. Hot should not be more than 120. Recommended customer is warm cycle instead or lower hot water tank temp. Ordering ui; ordrng 1 W11135391 (Console), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11135392 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14624
Steve
Job Details: 08/31/2021
Customer stated after using a bleach wash on the next wash the bleach had been still in machine and got on the clothing. Found the washer front was low and basket was hitting front of washer cabinet. Lowered front legs about an inch to level the washer. The bleach did not get fully drained out on previous wash. Filled with cold water and agitated and drained to clean washer out of any residual bleach. The washer tests good.
We serviced a
KITCHENAID DISHWASHER
Model KUDH03DTSS3
Near Pittsford, NY 14534
Steve
Job Details: 08/31/2021
The dishwasher needs new rails with self closures. The parts are back ordered and 152 each . The customer is going to replace.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Pittsford, NY 14534
Steve
Job Details: 08/31/2021
Replaced freezer led for shorted led that was causing lights to strobe. The lights tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ
Near Canandaigua, NY 14424
Steve
Job Details: 08/31/2021
Sr# 7731631269Replaced control and found the control was not functioning properly. Ordering another control; ordrng 1 W10846758 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS11
Near Webster, NY 14580
Dave F
Job Details: 08/31/2021
Light bulb staying on and cant be turned off by control. Unit needs new control board. Ordering control board W11545876. ; dspstn on spec-tagged invntry: 1 W11182110 CONTROL and 1 W11244490 INTERLOCK
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Icemaker dispensing ice in long strips that clog dispenser and leak. Need icemaker; ordrng 1 W11483245 (Icemaker)
We serviced a
KENMORE WASHER
Model 110.24722300
Near Irondequoit, NY 14622
Evan
Job Details: 08/31/2021
Called customer to inform them tech was in route to home. No response left voicemail. Arrived at home no answer at door. Waited 15 mins . Tagged door for customer to contact office to reschedule ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Webster, NY 14580
Dave F
Job Details: 08/31/2021
Found back wall of freezer completed covered in frost. Evaporator was iced up solid and ice hitting evaporator fan. Tested bi metal in diagnostics and it tested open when it should be closed. Bi metal is bad. Defrosted evaporator. Set temperatures to recommended. Ordering Bi metal W11032800; ordrng 1 W11032800 (motor-evap)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near Penfield, NY 14526
Dave F
Job Details: 08/31/2021
"Checked water pressure at water dispenser, flow is good. Found ice cubes jammed between auger and ice tray. Removed ice. Auger has a lot of play possibly causing it to jam. Cycled ice maker. Ice maker cycled and filled with water. Customer will monitor. If problem persists order ice maker W10583817; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42MF
Near Rochester, NY 14626
Dave L
Job Details: 08/31/2021
"Replaced compressor, heat exchanger, and evaporator due to poor cooling. Charged via wattage against head pressure per techline. Customer to monitor after 24 hours. May need to adjust charge customer will let us know ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, NY 14622
Evan
Job Details: 08/31/2021
Replacing power cord due to unit being delivered with cord that was missing ground terminal. Replaced power cord. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Evan
Job Details: 08/31/2021
Customer stated that unit was producing noise while in use. Found that idler pulley was seized causing issue. Replaced pulley and rollers using dryer repair kit. Ran test cycle once reassembled. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Marion, NY 14505
Evan
Job Details: 08/31/2021
Replacing timer due to contacts in timer going bad causing unit to continually run. Replaced timer. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Rochester, NY 14609
Evan
Job Details: 08/31/2021
Rescheduling customer for Friday 9/3 customer will be getting paid on this date and will be able to pay for repair then ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Icemaker broken in two. Replaced Icemaker and cleaned condenser. Cycled icemaker successfully in diagnostics. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14612
James
Job Details: 08/31/2021
"Unit freezing in fresh food evap. Tested fan and verified cycle 7 is option 2. Defrosted evap and replaced thermistor. Found ff drain clogged. Fresh food door gaskets are torn. Need main control for defrost issues and door gaskets fip. ; rqstng P&A on 1 W10843055 (Control) and 2 W10407212 (Gasket)s, dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Replaced valve and tested dispenser and manual fill for icemaker. Icemaker filled properly. If problem persists replace W10873791 & W11212392
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM
Near Pittsford, NY 14534
Dave F
Job Details: 08/30/2021
"6 degrees in freezer section set to 0. 38 in fresh food section set to 38. Found ice build up in back of freezer on evaporator. Defrosted freezer section evap. Checked defrost heater, working. Checked evap fan, working. Checked 3 way valve, working. Checked compressor, working. Good frost pattern developed on freezer evap. Customer will monitor. If problem persists order W10728094"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hilton, NY 14468
Dave L
Job Details: 08/30/2021
The wrong door was pre ordered. Re ordered door ; ordrng 1 W11518736 (Left side door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Pittsford, NY 14534
Steve
Job Details: 08/30/2021
"Found the top shelf in freezer when pulled out the bar that keeps it pulling straight falls out. Ordering bar, rails and holders ; ordrng 1 W11173556 (Shaft) and 1 WPW10474716 (Gear spur left) and 1 WPW10474715 (Gear spur right) and 1 WPW10516603 (Rail) and 1 W11489994 (Rail)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf535swhz00
Near Rochester, NY 14626
Dave L
Job Details: 08/30/2021
The left side freezer drawer slide has come out of its track. This will need to be replaced. The door switch is shorted and will not send power to the icemaker. Ordering slide and switch; ordrng 1 W11396033 (Switch) and 1 WPW10120018 (Slide) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Webster, NY 14580
James
Job Details: 08/30/2021
Door gaskets torn. Replaced gaskets and molded with heat gun.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Ontario, NY 14519
James
Job Details: 08/30/2021
Dryer smells while in use. Flame is orange and causing soot and odor. Need valve due to faulty gas regulator; ordrng 1 280119 (Burner) and 1 W10606694A (Orifice)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Dave L
Job Details: 08/30/2021
Impeller on the drain pump is no longer attached. Ordering pump; ordrng 1 W11396717 (Drain oump)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, NY 14450
Steve
Job Details: 08/30/2021
Found the freezer top led above the ice maker was out Causing no lights freezer. Replace and the lights turned on as expected. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Walworth, NY 14568
Dave F
Job Details: 08/30/2021
Customer saying gas coming from rear left burner. Used soapy water on the gas fittings on top of range and fittings on rear of unit. All fittings tested good no visible signs of leaking. Tightened all gas fittings to be sure theyre theyre not leaking. Could not find any signs of leaking. Called trade care they dispatched job SWPP828F54F7-1 . Unit tested good . Customer will monitor.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Macedon, NY 14502
Steve
Job Details: 08/30/2021
Replaced gearcase for leaking oil and not washing. The washer tests good. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Fairport, NY 14450
Dave F
Job Details: 08/30/2021
37 in fresh food section set at 37. Removed water bladder from unit and defrosted bladder. Reinstalled bladder. Replaced the evaporator insulation and evaporator cover. Used perma gum at the opening in the cabinet and the exterior where the water line passes through for the bladder. Foil taped the top of foam insulation to seal off cold air leakages. Unit tested good. If problem persists call techline.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Pittsford, NY 14534
Evan
Job Details: 08/30/2021
"Customer is stating that unit will not run wash cycle due to corner of lid cracking at hinge causing issue. Tech confirmed issue and also found error code f5e2 for lid lock not latching.Lid has begun to separate and lid will not close correctly causing lid not to latch. Lid will need to be replaced due to this issue. Tech was able temporarily repair unit while waiting for part. Ordering Lid ; ordrng 1 W11101059 (Lid), used 1 S&H from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DBL2
Near Rochester, NY 14618
Evan
Job Details: 08/30/2021
Customer stated that unit was failing to fill with water. Checked for error codes. Unit displaying code f6e4 for float switch stuck open. Ran diagnostic cycle. Confirmed float switch was functioning. Could not get unit to fail while in home. Tested unit multiple times to confirm function. Unit filling as it should. Advised customer to run cycle and report back if issue persists.
We serviced a
KITCHENAID OVEN
Model KGRC608LSSO
Near Irondequoit, NY 14609
Evan
Job Details: 08/30/2021
"Customer stated unit would not heat on a bake cycle, Diagnosed unit and found igniter to be going. Replaced igniter on unit and tested it on bake. Unit now working properly.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Fairport, NY 14450
Dave F
Job Details: 08/30/2021
Unit not leveled causing the mullion to not hit the guide and not letting it move to the properly location when the door is closed. Leveled unit and adjusted the fresh food section doors so the mullion now moves like it is should when the door is closed. Doors sealing properly. Unit tested good.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Irondequoit, NY 14617
Evan
Job Details: 08/30/2021
Customer stated that clock would flash when burner was being actuated on the left side of cooktop. confirmed issue clock was resetting when lighting burner Reset control and checked connections at spark module and all burners. Tested unit again and burner began to work. Tested all burners to confirm function. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Ontario, NY 14519
James
Job Details: 08/30/2021
Replaced gearcase and calibrated. Ran diagnostics test cycle and found no issues. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14626
Dave L
Job Details: 08/30/2021
Replaced broken power cord
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14624
Dave L
Job Details: 08/30/2021
Replaced console that was peeling. Unit tested on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near North Chili, NY 14514
Dave L
Job Details: 08/30/2021
Icemaker mold was broken away from assembly l. Replaced lice maker assembly. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Farmington, NY 14425
Steve
Job Details: 08/30/2021
Replaced main control for not starting dryer and just clicking. Same result. Calle tech line and found there was a loose connection at the motor that was causing loss of voltage and not starting motor. Tightened connection and the dryer is now working as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS0
Near Spencerport, NY 14559
Dave L
Job Details: 08/30/2021
Replaced sump due to stuck wash motor. Unit tested ok
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Bloomfield, NY 14469
Steve
Job Details: 08/30/2021
Found the dryer pauses shortly after starting and at random times as if the door is open. The door switch tests good. Found f2e2 communications error and f3e2 moisture sensor error. Moisture sensor tested good. Ordering control an ui; ordrng 1 W11406678 (Console) and 1 W11441689 (Control)
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW
Near Fairport, NY 14450
Dave F
Job Details: 08/30/2021
Found lose connection at bulb socket for interior light. Fixed connection. Light now working. Left bulb with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Henrietta, NY 14467
Dave F
Job Details: 08/30/2021
"Frost build up inside freezer compartment. Frost had melted and refrozen inside drain tube and vent for the cold air to enter the fresh food section causing it to be warmer than it should be. Defrosted freezer compartment and cleared drain tube and cold air vent. Door was possibly left open causing the frost build up. Tested heater in diagnostics, tested good. Tested evap fan, tested good. Tested compressor, tested good."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14613
Evan
Job Details: 08/30/2021
Customer stated unit would not advance past wash cycle and items were coming out wet still. Discovered that unit has multiple error codes relating to lid lock. Unit was showing f5e2 error. Replaced lid lock and test unit. Unit tested good ; used 1 W11307244 (Latch) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Rochester, NY 14607
Evan
Job Details: 08/30/2021
Customer stated that unit would not regulate temperature on front left burner. Discovered that switch contacts had failed causing issue. Replaced switch and tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Rochester, NY 14620
Evan
Job Details: 08/30/2021
Customer was not available for service at selected time. Left voicemail when in route to home. Arrived at home no response. Contacted office to text customer no Response. Tagged door
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Webster, NY 14580
James
Job Details: 08/30/2021
Unit makes ice in big bars that clog dispenser. Rh gasket torn. Adjusted fill time on icemaker. Need icemaker and gasket; ordrng 1 WPW10300024 (Icemaker) and 1 W10830055 (Gasket)
We serviced a
MAYTAG DRYER
Model MEDB750YW2
Near Webster, NY 14580
James
Job Details: 08/30/2021
Unit screeching due to worn idler pulley. Replaced dryer repair kit. One year warranty on belt and rollers. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KENMORE DISHWASHER
Model 665.17379301
Near Rochester, NY 14625
James
Job Details: 08/30/2021
"Unit not draining. Found chopper seized. Drain hose clogged as well. Attempted to snake drain but was unsuccessful. Need to replace drain hoses. ; ordrng 1 8269144A (Hos) and 1 WPW10358302 (Hose), dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Rochester, NY 14607
Evan
Job Details: 08/30/2021
"Customer stated that unit was failing to spin out correctly. Discovered f7e1 code for basket speed fault. Tested shifter. Shifter did not pass test. Replaced shifter. Tested unit. Unit tested good ; used 1 Wpw10006355 (Actuator), and 1 S&H from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Scottsville, NY 14546
Dave F
Job Details: 08/30/2021
Door strike was pushed inside cabinet of dishwasher. Dislodged door strike and repositioned locking arms. Reinstalled door strike. Tested unit door latching. Not working as expected.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Canandaigua, NY 14424
Steve
Job Details: 08/30/2021
Found the power supply connection had burned in junction box. Repaired wires and replaced all the wire nuts. The oven is working as expected.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Geneseo, NY 14454
Steve
Job Details: 08/30/2021
Replaced timer and start switch for timer running after cycle ends.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Rochester, NY 14626
Dave L
Job Details: 08/30/2021
Bail arm was disconnected from the switch. Re connected bail arm.
We serviced a
MAYTAG WASHER
Model LAT9804AAE
Near Rochester, NY 14613
Evan
Job Details: 08/27/2021
Customer stated that unit was leaking from underneath machine. Discovered that unit is leaking from tub seal. Ordering tub and bearing seal; ordrng 1 6-2095720 (Tub seal) and 1 6-2040130 (Bearing seal)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14626
James
Job Details: 08/27/2021
"Long fill error code. Found cold water valve not adhered to valve housing. Cam making scraping noise. Ordering water valve and splutch kit. ; ordrng 1 W11210459 (valve) and 1 W10721967 (drive pulley), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"