Near Palmyra, NY 14522
Dave
Job Details: 07/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found the condenser raddling against the bottom of the unit . The condenser was laying right on it . Inserted a piece of foam between condenser and unit . Vibrating noise went away . Unit tested good .
Near Macedon, NY 14502
Dave
Job Details: 07/26/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Plugged unit in . Refrigerator started cooling . Unit tested good and is working as expected .
Near Newark, NY 14513
Dave
Job Details: 07/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 The left hand door mullion hand called off and was making it so the door was not able to close . Removed mullion and reseated . Unit tested good
Near Phelps, NY 14532
Dave
Job Details: 07/26/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Replaced friction pads and doubled them up on the hinge . Made some adjustments to the hinge . Door tested good . Is not falling anymore .
Near Rochester, NY 14604
Steve
Job Details: 07/26/2019
REFRIGERATOR GE ZIDS240PASS Found right rail self closure fell out The rail is discontinued. Attempted to put back in place but it will not self close.
Near Rochester, NY 14612
Shaiman
Job Details: 07/26/2019
DISHWASHER FRIGIDAIRE FGID2474QF0A User interface is irresponsive to commands. UI would need to be replace. Customer declined further repair.
Near Rochester, NY 14612
Shaiman
Job Details: 07/26/2019
WASHER FRIGIDAIRE FAFW3511KW0 "Hinge is broken along with cracks in the door. Hinge, inner door and putter door needs to be replaced. Customer declined further repair."
Near Rochester, NY 14606
Shaiman
Job Details: 07/26/2019
DRYER MAYTAG MEDB766FW0 "Replaced motor and blower. Customer states the unit will act as of a cycle is complete and shut off; however, the clothes would still be wet. If problem consists, return with control board. Customer monitor."
Near Fairport, NY 14450
Evan
Job Details: 07/26/2019
DRYER WHIRLPOOL LGR8857EQ1 "Replacing gas coils and flame sensor due to unit not heating. Replaced sensor replaced gas Coils. Ran test cycle. Unit tested good; used 1 279834 (COIL KIT), and 1 WP338906 (SENSOR) from stock"
Near Rochester, NY 14624
Evan
Job Details: 07/26/2019
MICROWAVE FRIGIDAIRE FGMV175QFA Replacing magnetron due to unit not heating. Replaced magnetron. Ran test cycle. Unit tested good
Near Rochester, NY 14624
Evan
Job Details: 07/26/2019
WASHER MAYTAG MVWB835DW3 Customer stating they are experiencing same issue as before. When starting cycle unit will beeps twice and not allow cycle to start when selecting start key. Checked for error codes. Unit was displaying code 5-4 (lid not open between cycles and 5-1 (lid switch fault) attempted to replicate issue. Ran drain and spin cycle then attempted to run normal wash cycle directly after. When selecting start key unit would beep twice but never start. Replaced lid lock and did same sequence of events. Ran drain and spin cycle then attempted to start normal was cycle. Unit started cycle as it should. Unit was experiencing issue with lid lock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
Near Fairport, NY 14450
Evan
Job Details: 07/26/2019
DISHWASHER WHIRLPOOL WCF75084YW Customer stated unit would not drain. Upon inspection discovered that unit had glass in drain pump causing issue. Removed glass ran test cycle. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 07/26/2019
LAUNDRY WHIRLPOOL XHPC155XW1 Replacing drawer tracks due to units pedestal drawer not sliding properly. Drawer is catching on tracks. Replaced tracks. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 07/26/2019
WASHER MAYTAG MHW5630HW0 Customer stated that holes inside drum were catching on clothes and ripping them. Inspected drum for issue. Could see what customer was referring too. Edges of holes are extremely sharp causing items to catch. Even after use of garment bag for smaller items customer is still having issue with larger items ripping. Ordering tub; ordrng 1 W11287253 (TUB OUTER)
Near Caledonia, NY 14423
Shaiman
Job Details: 07/26/2019
WASHER MAYTAG MVWB880BW0 Customer states unit displays DL code intermittently. F82 and F84 codes stored. Replaced latch then tested in manual diagnostics. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH
Near Spencerport, NY 14559
Steve
Job Details: 07/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found led control board was interrupting power to compressor. Removed connections from led control and unit is cooling. Ordering led control; rqstng P&A on 1 W10830288 (cntrl-elec)
Near Rochester, NY 14620
Steve
Job Details: 07/26/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW01 Put control board and ui back on that were replaced yesterday. Compressor is running. Found paddle has no continuity causing no water at dispenser. Ordering dispenser ; ordrng 1 W10433548 (pad)
Near Webster, NY 14580
Steve
Job Details: 07/26/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Found ice/ frost in freezer by the light switch. Caulked liner to prevent warm air from entering freezer. The right FF door gasket is ripped. Ordering gasket. ; ordrng 1 W10830283 (gasket-fip)
Near Fairport, NY 14450
Dave
Job Details: 07/26/2019
DISHWASHER KITCHENAID KDTE204EBL1 "F5E2 Door stuck close Error . . In auto diagnostics the unit started running then after a minute went into drain and canceled . Customer also mentioned that she knew she turned the unit on and came back to it and found it like someone had opened unit and never restarted it . Service pointer for rails . Ordering rails for both sides W11259786 ,W11259785 , ordering control W10854225 and user interface W10901795. The control and UI are under warranty. ; ordrng 1 W10854225 (cntrl-elec) and 1 W10901795 (panel-cntl) and 1 W11259785 (track) and 1 W11259786 (track)"
Near Farmington, NY 14425
Dave
Job Details: 07/26/2019
REFRIGERATOR WHIRLPOOL WRT148FZDB00 Replaced fresh food door for being warped . After installing door . Found that there was a ding in the new door .ordering another door LW10668874; ordrng 1 LW10668874 (dor-fip)
Near Victor, NY 14564
Dave
Job Details: 07/26/2019
DISHWASHER KENMORE 665.13484K902 Dishwasher user interface is lights are not working needs new user interface. Unit needs new user interface. Quoted customer will decide if they would like to do repair .; saved tckt
Near Rochester, NY 14612
Shaiman
Job Details: 07/26/2019
RANGE FRIGIDAIRE PLES389ECL Customer concerned about unit taking too long to heat. Bake element failed continuity test. Replacing element. ; ordrng 1 318254906 (BAKE ELEMENT )
Near Rochester, NY 14609
Evan
Job Details: 07/26/2019
RANGE WHIRLPOOL WFG505M0BW2 Customer stated unit was leaking gas. Upon inspection discovered that left front burner assembly was bent causing leak. Ordering tube assembly ; ordrng 1 W11028738 (TUBE ASSEMBLY )
Near Rochester, NY 14622
Dave
Job Details: 07/25/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Water not dispenser not dispensing. Called techline. SR 7725433441 . He pointed out service pointer W11033419D . Checked software on control board is the same as listed . Would that if you turn the water filter and then turn it back in the water works . Techline suggested putting on a pressure regulator W10786952 . Also ordering the cap that goes to the filter to turn in as it is missing one and take out the filter is not as easy as it should be .; ordrng 1 W10786952 (valve) and 1 W11220375 (cap-filter)
Near Fairport, NY 14450
Dave
Job Details: 07/25/2019
REFRIGERATOR GE PFSF6PKXAWW Compressor not turning on . Found the condenser was plugged up cleaned condenser. Went into diagnostics found no error codes . Was able to get compressor to turn on in diagnostics.the condenser fan is working. Unit needs start device. Could hear it clicking but not starting . Ordering start device WR87X10164; ordrng 1 WR87X10164 (electricals for comp)
Near Fairport, NY 14450
Dave
Job Details: 07/25/2019
REFRIGERATOR GE ZICS36NABLH "Refrigerator not cooling . Found that there is a low charge . There's is corrosion and discoloration in the unit in the freezer section. Evap fan not running . Heater is shorting out . Unit needs sealed system work . . Need compressor. Evaporator. Evap fan , both thermostats on the freezer evap . Needs new heater . Needs dryer for sealed system. Could not find parts for the correct model ."
Near Rochester, NY 14623
Shaiman
Job Details: 07/25/2019
WASHER MAYTAG MVWB865GW0 Customer concerned about a LF code and no water coming out during a wash cycle. Water valves need to be replaced. ; ordrng 1 W11165546 (WATER VALVE) and 1 W11193817 (HARNESS)
Near Victor, NY 14564
Evan
Job Details: 07/25/2019
RANGE JENN AIR JDS8850CDS02 Customer stated that left rear burner was failing to spark. Upon inspection discovered that switch was failing to provide spark to unit. Ordering switch harness ; ordrng 1 WP74011647 (LF/LR HARNESS)
Near Rochester, NY 14620
Shaiman
Job Details: 07/25/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW01 "Replaced controls, water still won’t dispense. Still no power at control board connection going to the water valve. Tech line states to try replacing control and UI again. If another replacement of controls doesn’t work, will deem unit as un-repairable. SR: 7725369349; ordrng 1 W11035836 (CONTROL) and 1 W11082783 (UI)"
Near Ontario, NY 14519
Shaiman
Job Details: 07/25/2019
DRYER WHIRLPOOL WED6620HW0 Unit is making a rattle/knocking noise during use. Attempted to install a maintenance kit and secured the exhaust by installing a reinforcement screw towards the end of the exhaust vent in the machine. The noise is related to the blower housing. Replacing blower wheel motor and housing. ; ordrng 1 W11086656 (MOTOR) and 1 WP697772 (WHEEL) and 1 WPW10211911 (HOUSING) and 1 WPW10242878 (MOTOR BRACKET)
Near Rochester, NY 14612
Shaiman
Job Details: 07/25/2019
WASHER FRIGIDAIRE FAFS4073NW0 Water dispenser valve is cracked causing an astronomical water leak. Valve needs to be replaced. ; ordrng 1 134959330 (INLET VALVES)
Near Pittsford, NY 14534
Evan
Job Details: 07/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer stated unit was leaking water from top. Upon inspection discovered that fill tube for ice maker had pin size hole in top causing issue. Ice maker itself is functioning as it should. Ordering fill tube and valve and also drawer due to old drawer being very hard to remove. ; ordrng 1 67006317 (TUBE -WATER) and 1 W11185686 (ICE BIN), dspstn on spec-tagged invntry: 1 W11043013 VALVE"
Near Pittsford, NY 14534
Dave
Job Details: 07/25/2019
REFRIGERATOR KITCHENAID KSCS25INSS01 "Concerned about stuff freezing in the fresh food section. Checked gaskets . Went into diagnostics Tested thermistors for fresh food and freezer tested good . Checked damper , damper tested good .checked defrost heater . Tested good. Found the freezer temps were down to -6 and fresh food 36 . Adjusted the freezer to -2 and the fresh food to 37 . Unit tested good ,"
Near Rochester, NY 14609
Dave
Job Details: 07/25/2019
REFRIGERATOR WHIRLPOOL WRS315SNHB01 Checked temperatures in freezer 2 degrees checked temperatures in freshfood 37 . Evap fan is working . Adjusted the damper to allow more cold air in the fresh food section from the freezer. Customer will monitor.
Near Webster, NY 14580
Dave
Job Details: 07/25/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Condensation inside unit . Found the temperatures were 40 in the fresh food and 0 in the freezer . Turn unit back to recommend and turned the freezer down to -2 . Both fresh food evap and freezer evap look good .checked thermistors in fresh food and freezer . Checked fresh food and freezer evap thermistors. Ice maker thermistors. Ran ice in harvest mode tested good . Ice maker fan is also working . Evap fans are working . Unit tested good .
Near Rochester, NY 14608
Shaiman
Job Details: 07/25/2019
WASHER WHIRLPOOL WTW8500BC0 "Lid would not close all the way due to rusty hinges/springs and rust on the bottom left of lid. Replaced lid, hinges and springs. Repair successful."
Near Rochester, NY 14620
Evan
Job Details: 07/25/2019
DRYER WHIRLPOOL LGQ9858LW0 Customer stated unit was not heating. Upon inspection discovered that gas coils were failing. Replaced coils. Ran test cycle. Unit tested good. Charging for part cost. Labor is under Atec warranty ; used 1 279834 (COIL KIT) from stock
Near Pittsford, NY 14534
Evan
Job Details: 07/25/2019
DRYER WHIRLPOOL WED7300XW0 Customer stated that unit was not drying clothes. Upon inspection discovered that vent for lint trap had come detached causing airflow restriction. Reattached vent to resolve issue. Once doing so could not replicate issue. Ran test cycle. Unit tested good
Near Rochester, NY 14624
Steve
Job Details: 07/25/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH00 Removed ice and cleared drain. The drain line is clear. Changed defrost setting to timed defrost. The refrigerator tests good. Covered under appliance Tec warranty.
Near Rochester, NY 14617
Steve
Job Details: 07/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Doors were not level. Lowered front legs and added shim to left rear caster. The refrigerator tests good.
Near Rochester, NY 14617
Steve
Job Details: 07/25/2019
REFRIGERATOR KENMORE 25378893013 Defrosted evaporator again and replaced defrost timer for not defrosting. The refrigerator tests good
Near Rochester, NY 14624
Steve
Job Details: 07/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced front mullion for temp slider stuck. The mullion tested good. Customer is complaining of varying temps in refrigerator. The ff section had food products tight to wall restricting air flow. Instructed customer to leave food away from walls so air can mix together properly. Cleaned coils that were starting to get plugged. Also raised freezer temp to 3 degrees and FF section to 39 to stop freezing in refrigerator.
Near Lima, NY 14485
Steve
Job Details: 07/25/2019
DISHWASHER MAYTAG MDB7759AWB3 Found water valve failed after a couple fills causing no water to dishwasher. Replaced water valve and the dishwasher tested good.
Near Webster, NY 14580
Shaiman
Job Details: 07/25/2019
WASHER WHIRLPOOL WTW8500DC5 Replaced parts. Unit testing good.
Near Rochester, NY 14625
Evan
Job Details: 07/25/2019
DISHWASHER FRIGIDAIRE FGID2477RF Customer wanted unit checked out for possible leaks. Ran unit while in home and inspected all areas that water is flowing. Could not replicate issue while in home. Customer to monitor and report back if issue persists
Near Rochester, NY 14623
Evan
Job Details: 07/25/2019
DISHWASHER MAYTAG MDB4949SHZ0 Customer stated that unit was leaking. Upon inspection checked for error codes. Unit was displaying code 6-4 for open float switch. Discovered that switch mechanism had come out of place not allowing plunger to float properly while filling. Reassembled switch. Ran multiple test cycles. Unit testing good
Near Conesus, NY 14435
Steve
Job Details: 07/25/2019
VERTICAL FREEZER WHIRLPOOL WZF34X18DW01 "Replaced compressor,evaporator and drier for not cooling. The freezer tests good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
Near Rochester, NY 14615
Shaiman
Job Details: 07/25/2019
WASHER WHIRLPOOL MVWC465HW2 "Replaced belt, shield and pulley. Repair successful."
Near Pittsford, NY 14534
Evan
Job Details: 07/24/2019
DISHWASHER WHIRLPOOL GU2300XTVS1 Customer stated unit was dead and would not start cycle. Upon inspection discovered that UI was failing to accept commands thermal fuse tested good. And all connectors were properly seated. Unit needs new user interface. Ordering user interface ; ordrng 1 WPW10175347 (USER INTERFACE )
Near Fairport, NY 14450
Evan
Job Details: 07/24/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that knife had gotten through lower rack and handle of knife made contact with heater causing handle to melt onto heater. Could not remove plastic from heater. Replaced heater also discovered that upper rack was missing wheel on right side adjuster and rack stop was also missing. Ordering rack stop and adjuster ; ordrng 1 W10712395 (ADJUSTER ) and 1 WPW10508950 (TRACK STOP )
Near Pittsford, NY 14534
Dave
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Right fresh food door . Is not level or closing correctly . Found that the fresh food bottom of the door has failed and the hinge has gone inside the door . Unit needs new door LW11091614 black . Schedule when door comes in .; ordrng 1 LW11091614 (dor-fip) and 1 W11223753 (nameplate)
Near Rochester, NY 14618
Dave
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Called techline SR 7725426525 .found that the fan motor to the ice maker was completely frozen up this time and not operating. The freezer evap was evenly frosted and was good . Took fan off and clean the fan . Fan is now working . Techline said there must be hot air getting in there but where . Techline said to order new left and fresh food door . Ordering door left stainless W11129497.; ordrng 1 W11129497 (dor-fip)
Near Geneva, NY 14456
Evan
Job Details: 07/24/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer stated that unit was leaking out of front door. Upon inspection discovered that door bellow had large rip on left side causing issue. Ordering bellow ; ordrng 1 W11106747 (BELLOW)
Near Hilton, NY 14468
David
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Door is not meeting liner and will have to be shimmed ordering shims; ordrng 15 WP489467 (washer)s
Near Rochester, NY 14611
Steve
Job Details: 07/24/2019
REFRIGERATOR AMANA ASD2575BRB01 Found compressor not starting. Put tester start device on compressor and it stated as expected. Ordering start device. ; rqstng P&A on 1 WPW10197428 (start relay)
Near Canandaigua, NY 14424
Dave
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Replaced tube from water valve to filter housing for leaking . Tested unit . Tested good . No leaks.
Near Rochester, NY 14607
Steve
Job Details: 07/24/2019
RANGE WHIRLPOOL AGG222VDW2 Found the burners lines broken to burners. Ordering all burner orifice holders. ; ordrng 1 W10110343 (venturi RIGHT FRONT) and 1 WP98017359 (venturi RIGHT REAR) and 1 WP98017582 (venturi LEFT FRONT) and 1 WPW10110342 (venturi LEFT REAR)
Near Rochester, NY 14609
Steve
Job Details: 07/24/2019
REFRIGERATOR MAYTAG MRT519SZDH00 Found unit has low charge. Recharged and ordering evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Near Phelps, NY 14532
Evan
Job Details: 07/24/2019
OVEN WHIRLPOOL MGR6875ADW Left rear burner was failing to spark when attempting to ignite unit. While disassembling burner head discovered that harness had come detached from ignitor. Reattached harness and test burner. Unit tested good
Near Penfield, NY 14526
Shaiman
Job Details: 07/24/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer concerned about unit leaking. Could not recreate in auto test. However, water residue is under the drain pump which is also not draining as it should. Suspecting pump should be cleaned and/or replaced. Returning later in the day with a pump to continue diagnosis."
Near Geneva, NY 14456
Evan
Job Details: 07/24/2019
DISHWASHER MAYTAG MDB4949SHZ0 Replacing due to unit leaking at weld joint. Replaced tub. Reinstalled all parts. Unit tested good
Near Caledonia, NY 14423
Dave
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL W8RXEGMWQ01 Evaporator fan not running . Had 120 volts coming to fan . Fan not on . Replaced fan with WP2315539 . Tested unit . Tested good .; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Manchester, NY 14504
Dave
Job Details: 07/24/2019
DRYER WHIRLPOOL WGD4815EW2 Replaced timer due to not advancing from the cool down on the dryer to wrinkle shield . Dryer would keep running .Tested unit . Tested good .
Near Rochester, NY 14618
Steve
Job Details: 07/24/2019
DRYER WHIRLPOOL WED75HEFW0 Replaced ui with same result. Called tech line. Ordering harness between ui and control. ; ordrng 1 W11025125 (harns-wire)
Near Pittsford, NY 14534
Dave
Job Details: 07/24/2019
DISHWASHER KITCHENAID KUDS30IXSS9 Unit upper adjusted are broken . Replaced adjusters with W10712394 . Service pointer for unit . Tested unit in auto diagnostics. Tested good .
Near Hilton, NY 14468
David
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WZF34X16DW00 Unit is still not defrosting. Ordering thermistor ; ordrng 1 WPW10383615 (thermistor)
Near Pittsford, NY 14534
Dave
Job Details: 07/24/2019
HOOD VENT KITCHENAID KVUB600DSS3 Replaced broken clip and stainless steel cover that goes closes. Cover closes and stays closed.
Near Penfield, NY 14526
Shaiman
Job Details: 07/24/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer concerned about unit leaking. Could not recreate in auto test. However, water residue is under the drain pump which is also not draining as it should. Suspecting pump should be cleaned and/or replaced. Returning later in the day with a pump to continue diagnosis."
Near Rochester, NY 14617
David
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door switch is not contacting liner. Installed plastic square to close the switch
Near Ontario, NY 14519
David
Job Details: 07/24/2019
REFRIGERATOR JENN AIR JF42NXFXDE00 Bail arm extension was not installed causing a higher than normal ice level. Reinstalled bail arm
Near Webster, NY 14580
David
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Replaced open freezer fan motor. Unit tested good in diagnostics. ; dspstn on spec-tagged invntry: 1 WPW10514110 MOTOR EVAPORATOR
Near Rochester, NY 14617
David
Job Details: 07/24/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced control due to intermittent cooling. Customer to monitor.
Near Rochester, NY 14616
David
Job Details: 07/24/2019
FREEZER MAYTAG MRT118FFFZ01 Freezer door was building frost due to a gap in the seal. Shunned door up one inch to sealThe door ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Rochester, NY 14612
David
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced door and auger due to melting ice bucket seizing auger motor. Customer to monitor
Near Fairport, NY 14450
Steve
Job Details: 07/24/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Found the connection from vent light to control was not connected properly. Fastened connection properly and replaced bulb. The light works as expected. ; used 1 8206232A (BULB) from stock
Near Fairport, NY 14450
Steve
Job Details: 07/24/2019
OVEN KITCHENAID KODE500ESS04 Customer complained of oven on when they woke up. The user interface is working as expected. The cancel button works. No error codes. The oven heated and canceled as expected. The oven tests good.
Near West Henrietta, NY 14586
Steve
Job Details: 07/24/2019
DRYER WHIRLPOOL MEDX655DW1 Replaced timer for not advancing and not always heating. The dryer tests good.
Near Rochester, NY 14624
Steve
Job Details: 07/24/2019
MICROWAVE FRIGIDAIRE FFMV162LBA Quoted customer for handle replacement and customer decided to replace.
Near Rochester, NY 14606
Steve
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced FF door for warped door and not closing properly. The door tested good.
Near Rochester, NY 14617
Evan
Job Details: 07/24/2019
DISHWASHER KITCHENAID KUDS30IXBL2 Customer stated unit was still having same issue and would not fill. Checked for codes unit showing 2 codes 6-1 and 6-2 both for filling issue. When removing kick panel discovered that float switch assembly was disassembled. Reassembled switch and tested unit. Spoke to customer about running unit and contacting tech is issue persist. Ran diagnostic cycle. Unit completed cycle as it should. Started multiple wash cycles while in home. Unit testing good
Near Marion, NY 14505
Shaiman
Job Details: 07/24/2019
DISHWASHER WHIRLPOOL WDF530PLYM6 Customer concerned about a one time leaking event on the bottom right side. Restarted machine several times attempting to recreate issue. Customer mentioned she cleaned under the float switch after the event and had no issues after. Unit is draining well and the filter inside the motor is clean. Gaskets are also in good condition. Machine is leveled. Could not recreate the leak. Unit testing good.
Near Lyons, NY 14489
Shaiman
Job Details: 07/24/2019
WASHER MAYTAG MVWP475EW0 Customer states water isn’t coming out the way it should. F8E1 error code stored. Replaced valves & calibrated. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE
Near Rochester, NY 14609
Evan
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4800BQ1 "Customer stated that unit was failing to drain and was producing burning smell. Checked for error codes unit was displaying 2 codes f9e1 (long drain) and f7e7 (shifter fault) ran test cycle unit would not drain water out from test cycle. Removed water with vacuum. Installed new pump. Ran test cycle again. Unit completed cycle as it should. While listening to unit in spin discovered that gear case bearing was failing. Ordering gear case ; ordrng 1 W11255272 (GEAR CASE), dspstn on spec-tagged invntry: 1 WPW10276397 PUMP"
Near Rochester, NY 14624
Dave
Job Details: 07/23/2019
MICROWAVE KITCHENAID KMHS120ESS7 Scratch on the control panel . Customer would like a new one . Ordering new control panel W10891019; ordrng 1 W10891019 (panl-cntrl)
Near Rochester, NY 14621
Dave
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 No show ; saved tckt
Near Canandaigua, NY 14424
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL GB9FHDXWS04 Found top rack out of position causing door to not close and frosting up in freezer. Removed frost and repositioned rack. Door is closing.
Near Rochester, NY 14609
Evan
Job Details: 07/23/2019
WASHER MAYTAG MVWC465HW2 Customer stated that unit was producing noise while in spin. Checked for error codes unit was displaying off balance load error code f0e5 cleared code and ran test cycle. Unit completed cycle as it should. Ran calibration cycle also. Spoke with customer about proper cycle selection and loading. Unit itself is functioning as it should
Near Avon, NY 14414
Dave
Job Details: 07/23/2019
DISHWASHER MAYTAG MDB8951BWS Dishwasher leaking at the heater element. Tried to tightened the nuts to the heater element. Would not tighten. Dishwasher needs new heating element W10283681 .quoted customer. Due to the age they may look into buying a new dishwasher.; dspstn on spec-tagged invntry: 1 WP99003337 SEAL-DOOR
Near Fairport, NY 14450
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the left foot door is warped and mullion is falling off. Ordering door and mullion. ; ordrng 1 W11307224 (LEFT AS FF DOOR) and 1 WPW10311757 (rail-mulln)
Near Rochester, NY 14606
Dave
Job Details: 07/23/2019
REFRIGERATOR WESTINGHOUSE RT190G Defrost timer was stuck in defrost . Turned timer . Compressor turned on and started cooling . Replaced timer with truck stock W10822278. Tested unit . Tested good .; used 1 W10822278 (TIMER-DEFROST) from stock
Near Rochester, NY 14606
Dave
Job Details: 07/23/2019
WASHER MAYTAG MVWB766FW1 Replaced water housing due to no water coming from hot water valve . Calibrated washer and ran in auto diagnostics. Tested good . Gave tips on best cycles and recommended soap . Make sure to only use HE soap . Unit tested good . No error codes
Near Rochester, NY 14607
Dave
Job Details: 07/23/2019
WASHER WHIRLPOOL WFC7500VW2 Towels coming out wet . Drain pump is working . Look at drain filter did find some more debris around the drain pump . Removed debris . Tested unit tested good . Advised customer to to run extended spin . Unit tested good .
Near Rochester, NY 14619
Shaiman
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control & calibrated. Repair successful.
Near Rochester, NY 14609
Shaiman
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD8500DR3 Unit would not heat. Thermal cut off failed test. Replaced thermal cut off. Unit testing good.; used 1 WP8573713 (CUTOFF-THERMAL) from stock
Near Pittsford, NY 14534
Evan
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW6620HW0 Customer stated unit is shaking aggressively while in spin and also producing noise. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Discovered that noise was coming from interior bellow spring being detached. Spring was loose inside cabinet while tub was spinning. Reattached spring ran test cycle again. Unit tested good
Near Rochester, NY 14609
Shaiman
Job Details: 07/23/2019
DRYER MAYTAG MEDX655DW1 Customer concerned about unit making a knocking noise during use. Rubber on a support roller was defective. Replaced support. Repair successful.
Near Pittsford, NY 14534
Evan
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT710PAYM2 Customer stated unit was not draining. Upon inspection discovered that check valve was not sealing inside drain hose causing water to flow back into unit. Replaced hose. Ran test cycle. Unit tested good
Near Canandaigua, NY 14424
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Customer had unit defrosted. Complained of noise from freezer. Replaced defrost thermistor and customer is going to monitor. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Near Victor, NY 14564
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Found ice maker leaking and not passing harvest test. Replaced ice maker and the customer to monitor.
Near Webster, NY 14580
David
Job Details: 07/23/2019
DISHWASHER KITCHENAID KUDS40CVSS4 Unit is still leaking from the center after a short time of running. Found screws on dispenser had corroded and broken the seal. Ordering dispenser at a discount due to escalation customer paid in full; ordrng 1 WPW10199696 (dispenser)