Service History 83 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Rochester, NY 14619

Jeremy

Job Details: 06/08/2022

"Found broiler door handle broken, unable to safely open broiler drawer. Ordering handle.; rqstng P&A on 1 WP98004956 (Broiler Handle)"

We serviced a

JENN AIR RANGE

Model JDS1750EB0

Near Brighton, NY 14610

Jeremy

Job Details: 06/08/2022

"Customer stated oven will not heat, light stays on. Found rolling oven rack not installed properly, is not allowing oven door to close. Installed rolling rack properly. Unit checks good."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, NY 14526

Jeremy

Job Details: 06/08/2022

"Unit has F2E1 error code, ordering membrane and Control.; ordrng 1 W10877766 (Membrane) and 1 W10877730 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

Greased lower fresh food door hinge for squeaking. Door no longer squeaks. Discussed not blocking air vents to allow for proper air flow.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Palmyra, NY 14522

Chuck

Job Details: 06/07/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW0

Near North Chili, NY 14514

Andres

Job Details: 06/07/2022

"Replaced gearcase,belt and actuator. Put unit back together and ran a calibration cycle and diagnostic cycle as well. Both cycles ran successfully and unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14612

James

Job Details: 06/07/2022

Unit making grinding noise. Removed damper and tested. Damper motor is sticking. Door gasket torn. Ordering gaskets and damper. ; rqstng P&A on 2 WPW10460580 (Gasket)s and 1 W11087463 (Damper)

We serviced a

AMANA WASHER

Model NTW4705EW0

Near Clarkson, NY 14420

Dave L

Job Details: 06/07/2022

Washer was full of water on arrival. Drain pump runs but does. It pump. Found that the impeller is not longer attached to the pump shaft. Replaced drain pump. Ran diagnostics and calibration. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Rochester, NY 14615

James

Job Details: 06/07/2022

Unit non responsive from dispenser. Disconnected door harness and reconnected and ui rebooted. Unit functions properly. Of problem persists replace front user interface.

We serviced a

WHIRLPOOL LAUNDRY

Model MVWX655DW1

Near Rochester, NY 14624

Jeremy

Job Details: 06/07/2022

"Unit wouldn't spin. Found stripped hub, replaced hub. Unit checks good.; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, NY 14622

James

Job Details: 06/07/2022

"Unit leaking from suction line frosting and melting onto bottom of unit. Called techline sr7733824856. They said inspect tubing, frost pattern, and fans. Found kinked liquid line in freezer spray foam. Straightened line amd and powered on compressor. Suction line no longer frosting over. Need panel that was rusted through and reinspect for standing water. ; ordrng 1 W11482027 (Panel)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH4

Near Rochester, NY 14606

Jeremy

Job Details: 06/07/2022

Customer thought her tub and door needed to be replaced for white build up on inside. Customer not using rinse aid and using powder detergent in unit causing buildup. Explained that using rinse aid and detergent pods would correct her issue. Told customer that her tub and door did not need to be replaced as there is no functional problem.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB08

Near Irondequoit, NY 14609

Dave L

Job Details: 06/07/2022

Pulled unit out to check for leaks. It was dry behind and under refrigerator. Verified that the drain pan holdsWater and is not leaking. Waterline is also dry and secure.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14611

Jeremy

Job Details: 06/07/2022

"Customer stated unit would not drain. Checked and found F5E2. Ran diagnostics and found lid would not lock. Replaced lid latch, checks good. Ordering control for multiple lid lock failures.; ordrng 1 W11608056 (Control), used 1 W11307244 (LATCH) from stock"

We serviced a

GE DRYER

Model GTD65EBSJWS

Near Rochester, NY 14605

Jeremy

Job Details: 06/07/2022

Customer stated console turns on by itself. Checked and found no stored error codes. Unit operates as expected. Unable to duplicate problem.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near North Chili, NY 14514

Andres

Job Details: 06/07/2022

Customer stated unit was making a noise every 20min. Customer had video of unit making noise said it was coming from freezer and when he would open the door it would stop. Noise sounds like the evap fan hitting something but did not see anything or hear anything.; ordrng 1 WPW10128551 (Evap fan motor) and 1 WPW10167023 (Fan housing) and 1 WP2169142 (Fan blade)

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14621

Dave L

Job Details: 06/07/2022

"Found unit uninstalled. Installed unit and tested. Unit locks, fills, spins, and drains. Tested ok. Sink next to washer does not drain. Recommending that be fixed before putting washer Into use."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Rochester, NY 14607

James

Job Details: 06/07/2022

Replaced thermostat kit and thermal fuse. Tested and verified unit is heating. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14618

Jeremy

Job Details: 06/07/2022

"Found unit is not heating, checked element, tested open. Ordering element.; ordrng 1 279838 (ELEMENT) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW2

Near Rochester, NY 14620

Jeremy

Job Details: 06/07/2022

Found agitator slightly loose causing knocking noise during agitation. Tightened agitator bolt unit checks good.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14625

Andres

Job Details: 06/07/2022

"Replaced capacitor on unit. Ran a diagnostic cycle, unit now spins and agitates properly."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ04

Near Rochester, NY 14612

Dave L

Job Details: 06/07/2022

Found sensor feedback disconnected from module. Reconnected. Module cycled and filled. Customer to monitor after 24 hours.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Syracuse, NY 13203

Chuck

Job Details: 06/07/2022

"Customer stated that dryer is making a noise. I ran dryer and confirmed that the noise. After replacing dryer repair kit 4392067 i discovered that the noise was coming from the motor. Ordering motor W11126010 and blower wheel WP697772; ordrng 1 W11126010 (Motor) and 1 WP697772 (Blower wheel), used 1 4392067 (Dryer repair kit) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HMEEES

Near Pittsford, NY 14534

James

Job Details: 06/07/2022

Replaced fan and reset power fan turned on. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14616

Dave L

Job Details: 06/07/2022

Documented with tech line. They recommend having the customer use afresh for the lo flo issueSR7733822750. Unit continues to only run incomplete cycles. Rechecked previous pressure system work. Ordering tub and harness. ; rqstng P&A on 1 W11460604 (Tub) and 1 W11316252 (Harness)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS01

Near Fairport, NY 14450

Andres

Job Details: 06/07/2022

Replaced ACU on unit. Could not test unit because old bulb blew. Customer will get a new bulb and try it out.; dspstn on spec-tagged invntry: 1 W11545876 CNTRL- ELEC

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW0

Near Rochester, NY 14616

Dave L

Job Details: 06/07/2022

Unit is u responsive. Read no voltage at terminal block. Customer will have to have a licensed electrician troubleshoot power supply issue.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Pittsford, NY 14534

Jeremy

Job Details: 06/07/2022

"Found drain restricted causing F9E1 error code. Removed restriction, unit checks good."

We serviced a

JENN AIR REFRIGERATOR

Model JS48PPDBDA

Near Victor, NY 14564

Andres

Job Details: 06/07/2022

Customer stated unit was leaking water. Diagnosed unit and found drain tube was clogged. Cleared out any ice build up using steamer. Unclogged drain tube of any debris.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ06

Near Pittsford, NY 14534

Andres

Job Details: 06/07/2022

Customer stated gasket on unit was ripping. diagnosed unit and did see gasket tearing. Had gasket with me replaced it and made sure it was sealing right.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Syracuse, NY 13203

Chuck

Job Details: 06/07/2022

"Unit making noise durning spin. No codes. I ran a diagnostic test cycle and confirmed the noise. I inspected unit and noticed the gearcase is leaking oil and that is what is causing the noise. Ordering gearcase W11393685, Washplate W10902814 and slider W10734521; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate) and 1 W10734521 (Slider)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Clay, NY 13090

Chuck

Job Details: 06/07/2022

"Customer stated that unit would not turn on. Error codes F5E4- lid not opened between cycles, F2E1-stuck key, F7E1- basket speed fault, F7E6-motor fault. Actuator and lid lock tested bad. Replaced nidec actuator WPW10006355 and lid latch W11307244. Init successfully completed a diagnostic test cycle. Unit tested good ; used 1 WPW10006355 (Actuator), and 1 W11307244 (Lid latch) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Cicero, NY 13039

Chuck

Job Details: 06/07/2022

"Customer stated Defect with glass on oven door. Confirmed broken glass on oven door. Ordering stainless glass door W11600222; ordrng 1 W11600222 (Glass door, Stainless)"

We serviced a

WHIRLPOOL WASHER

Model WDT720PADM1

Near Baldwinsville, NY 13027

Chuck

Job Details: 06/07/2022

"Customer stated that unit doesnt seem to be washing. F9E1- cant find position (diverter problem) , F6E6-incoming water too cold. Wash motor is getting the proper voltage but is not running."

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Palmyra, NY 14522

Chuck

Job Details: 06/07/2022

Replaced diverter cover and wash arm

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Rochester, NY 14626

Dave L

Job Details: 06/07/2022

Replaced harness due to broken wire. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Webster, NY 14580

James

Job Details: 06/07/2022

Unit delivered with dented top. Replaced top and inspected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 06/07/2022

Found coil defrosted in center. Removed excessFrost caused by increased season load. Customer to monitor for ice after 24 hours.

We serviced a

GE DISHWASHER

Model GDT545PSJ4SS

Near Irondequoit, NY 14609

Andres

Job Details: 06/07/2022

Customer stated unit was still giving him same issue where it would work sometimes and then other times it wouldn't. Customer said he replaced the board himself but still was happening. Diagnosed unit checked all wiring and connection. Unit was working while I was there. I recommended he get his wiring harness replaced. Gave him quote for this but he chose to get new unit.

We serviced a

GE WASHER

Model GTWN4250M1WS

Near Webster, NY 14580

James

Job Details: 06/07/2022

"Unit leaking. Gearcase clunks in slow spin. Gear oil leaking. Water leaking through center shaft of gearcase. Quoted for gearcase, nut, qnd tub seal."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Irondequoit, NY 14609

Andres

Job Details: 06/07/2022

Customer states unit is leaving brown spots on clothes. Diagnosed unit and found that the dispenser housing is covered in some sort of brown residue which could be causing it the issue. Reccomend replacing dispenser assembly.; ordrng 1 W11524103 (Dispenser assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

James

Job Details: 06/07/2022

Replaced door and tested icemaker. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HW1

Near Camillus, NY 13031

Chuck

Job Details: 06/06/2022

Replaced UI. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFG320VOBW2

Near Syracuse, NY 13208

Chuck

Job Details: 06/06/2022

"Customer stated that the electrodes randomly all came on. I could not duplicate the issue. I did inspect unit and noticed burnt grease marks. Harness, switches, burners and electrodes all tested good. I called the safety line and they said it sounded like a spill over. Customer has the anti-tilt bracket and he is going to install it himself. Unit tested good SR7733809884"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cicero, NY 13039

Chuck

Job Details: 06/06/2022

"Customer stated that unit is getting stuck on rinse, she is canceling the cycle and doing a drain and spin. No codes. I ran a diagnostic test cycle in which the unit operated normally. I made sure there is no debris in the pressure hose. I calibrated unit again. I called the tech line and they suggested i tell the customer to let the cycle go so the unit can generate a error code. Unit tested good SR7733812492"

We serviced a

MAYTAG DRYER

Model MEDX700XL1

Near Rochester, NY 14610

James

Job Details: 06/06/2022

"Unit loud due to worn idler and rollers. Replaced belt, rollers, and idler pulley. Unit functions properly. One year warranty on repair. ; used 1 Sh15, 1 341241 (Belt), 2 349241t (Rollers), and 1 279640 (Idler) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Caledonia, NY 14423

Jeremy

Job Details: 06/06/2022

Found user interface completely unresponsive. Unable to check for error codes. Ordering control and console.; ordrng 1 W11112662 (Console) and 1 W11417461 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Scottsville, NY 14546

Jeremy

Job Details: 06/06/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS03

Near Fairport, NY 14450

Andres

Job Details: 06/06/2022

Customer stated door gasket was ripping causing inside magnet to fall out and door not to seal.; ordrng 1 W10830046 (Right door gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Andres

Job Details: 06/06/2022

Customer states unit is still leaking from dispenser. I believe the issue is the valve not closing fully and letting out a little of bit of water. Ordering valve and replacing valve and fitting when I come back.; used 1 W11546685 (Valve) from stock

We serviced a

GE DRYER

Model GTX42EASJ2WW

Near Fairport, NY 14450

Andres

Job Details: 06/06/2022

Customer stated unit was not connecting lint. Diagnosed unit but could not find anything wrong. I took front panel off and checked lint trap and blower wheel. Also checked vent and made sure that it had a good air flow. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Fairport, NY 14450

Jeremy

Job Details: 06/06/2022

Replaced gearcase for stripped threads and motor for worn pulley. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Penfield, NY 14526

Andres

Job Details: 06/06/2022

Called customer to inform I was on my way. Showed up to house but no one was home waited 20min because I was here a few minutes before 1 but no one showed up

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Fairport, NY 14450

Jeremy

Job Details: 06/06/2022

Called techline and unit is operating as expected. SR# 7733812341. Found blown light bulb. Ordering bulb.; ordrng 1 WP22002263 (Bulb)

We serviced a

MAYTAG DRYER

Model MED7230HC1

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/06/2022

"Replaced console for intermittent operation, unit checks good.; dspstn on spec-tagged invntry: 1 W11413567 PANEL-CNTL"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Penfield, NY 14526

James

Job Details: 06/06/2022

Replaced pump and owi. Tested and spray arms are rotating properly. Customer is to monitor. If problem persists replace control.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Rochester, NY 14625

James

Job Details: 06/06/2022

Unit not consistently making ice. E5 thermostor error. Fans and ice motor passed. Cleaned condenser and replaced icemaker. Lowered freezer to -5. Customer is to monitor. If problem persists replace control W11224256

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW00

Near Macedon, NY 14502

James

Job Details: 06/06/2022

Unit leaking due to clogged drain. Defrosted drain. Unit functions properly.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Ontario, NY 14519

James

Job Details: 06/06/2022

"Unit loud during cycle. Idler pulley worn. Door gasket missing. Timer not rotating on auto dry. Need repair kit, gasket, and timer; rqstng P&A on 1 WPW10185982 (Timer) and 1 W10861521 (Seal) and 1 4392065 (Kit)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Rochester, NY 14621

James

Job Details: 06/06/2022

"Unit loud due to worn rollers. Replaced belt and rollers and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14621

James

Job Details: 06/06/2022

Unit randomly shuts off. Water over temperature error. Cleared codes and checked connections to valve. Recalibrated and unit functions properly. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14626

James

Job Details: 06/06/2022

S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hilton, NY 14468

James

Job Details: 06/06/2022

"No fill, overfill, and shifter errors. Unit not agitating fully. Found wire loose in shifter. Reconnected shifter and calibrated. Unit functions properly."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/06/2022

Customer needs to reschedule; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/06/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/06/2022

Replaced fill tube and heater for broken wires. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14611

Andres

Job Details: 06/06/2022

Customer stated gasket was coming off. Diagnosed unit but gasket was not coming off and working properly. Freezer door was slightly off and was not closing correctly. Aligned freezer door and made sure that it closed and opened correctly.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ04

Near Rochester, NY 14606

Andres

Job Details: 06/06/2022

Replaced control panel and UI. Tested it unit now responds to commands lights turn on and off.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Spencerport, NY 14559

Andres

Job Details: 06/06/2022

Replaced gearcase and nut on unit. Ran a calibration cycle and a diagnostic cycle. Unit ran cycle successfully and is working properly.

We serviced a

WHIRLPOOL MICROWAVE

Model KMBD104GSS01

Near Spencerport, NY 14559

Andres

Job Details: 06/06/2022

Customer stated that control panel would steam up when cooking veggies and would not respond to commands. Diagnosed unit but could not get it to duplicate problem. I believe this is happening when customer is cooking steamed veggies for awhile. I reccomend replacing control panel incase steam is finding it's way into UI.; ordrng 1 W11486769 (Control panel)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Port Byron, NY 13140

Chuck

Job Details: 06/06/2022

Replaced inlet valve. Ran a diagnostic test cycle and started a normal cycle in which the unit operated normally. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cicero, NY 13039

Chuck

Job Details: 06/06/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Honeoye Falls, NY 14472

Andres

Job Details: 06/03/2022

Customer stated unit had a dent on the right side door when delivered and also says gaskets are different and door is not flushed to freezer door.; ordrng 1 LW10913407 (Door)

We serviced a

AMANA DRYER

Model NGD4655EW

Near Rochester, NY 14623

Jeremy

Job Details: 06/03/2022

"Replaced coils for noise and intermittent heat, replaced motor and blower for belt slipping and start switch for sticking. Unit checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near West Henrietta, NY 14586

Andres

Job Details: 06/03/2022

Customer stated unit was not cooling in the fresh food section. Diagnosed unit and found that the evaporator was covered in frost and ice. Looked up if theirs any service pointer for this and did find one. States to replace evaporator cover and thermistor also said if board is not up to latest version then to replace it as well.; ordrng 1 W10889841 (Evap cover) and 1 W11389712 (Acu)

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Rochester, NY 14620

James

Job Details: 06/03/2022

Unit groans and starts to spin slowly. Need capacitor ; ordrng 1 W10804664 (Cap) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Jeremy

Job Details: 06/03/2022

Unit has F9E1 error for long drain. Checked and found impeller on drain pump is loose. Ordering drain pump.; ordrng 1 W10919003 (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, NY 14623

Andres

Job Details: 06/03/2022

Replaced diffuser in unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM2

Near Rochester, NY 14618

Andres

Job Details: 06/03/2022

Customer stated unit was still not draining. Diagnosed unit but could not duplicate issue. When I ran a diagnostic unit drain and when I would cancel cycle it drains as well. I reset board for customer and told her to try that see if it makes a difference if it does not unit needs new board. She will call back on Monday to let us know if its still not working and decides to get ACU replaced. If so order part W10817264.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Jeremy

Job Details: 06/03/2022

"Checked and found no error codes, ran unit and found bearing extremely loud during spin. Ordering gearcase, cam, belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (CAM) and 1 W11239857 (BELT)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Syracuse, NY 13206

Chuck

Job Details: 06/03/2022

Customer stated that unit would turn on but would not advance. Only error code found F3E2-water temp fault. Lid lock tested bad. Replacing lid lock. Unit tested good ; used 1 W10810403 (Lid lock) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Henrietta, NY 14467

Jeremy

Job Details: 06/03/2022

Replaced softener dispenser and tub ring for leaking. Installed retainer on drain hose. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14618

Andres

Job Details: 06/03/2022

Replaced dual valve. Tested water dispenser and watched for any leaking water. Unit did not leak and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Fairport, NY 14450

Jeremy

Job Details: 06/03/2022

"Checked and found icebox fan not running. Ordering control and fan. Verified motor, heater, valve operation. ; ordrng 1 W11483245 (ICEMAKER) and 1 W10846539 (Icebox Fan) and 1 WPW10675033 (Control)"

We serviced a

WHIRLPOOL DRYER

Model MED5500FW0

Near Fairport, NY 14450

Jeremy

Job Details: 06/03/2022

Replaced element and thermal fuse for not heating. Unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 06/03/2022

"Found unit had Nidec actuator that was separated from cam causing no agitation. Replaced faulty actuator. Also replaced belt and cam for evidence of belt slipping. Unit checks good.; used 1 W10721967 (CAM), 1 WPW10006355 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Victor, NY 14564

Jeremy

Job Details: 06/03/2022

Found some discoloration around air inlet from heating element which is expected. Explained to adjust heat setting according to fabric care instructions.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBW01

Near Spencerport, NY 14559

Dave L

Job Details: 06/03/2022

Found unit unplugged when I arrived. Control will not accept selections. Found corrosion on the back of the jazz board. Replaced and programmed board. Unit began cooling. Customer to monitor ; used 1 WPW10503278 from stock

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS04

Near Liverpool, NY 13090

Chuck

Job Details: 06/03/2022

Lower oven not heating. Igniter tested bad. Replaced igniter. Unit tested good ; used 1 12400035 (Igniter) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Baldwinsville, NY 13027

Chuck

Job Details: 06/03/2022

Unit not draining. No codes. I ran the unit on a test cycle and noticed a slow drain. I removed drain pump and cleaned out the debris and also found some debris in the drain hose which i removed. Ran another diagnostic cycle cycle with the same results. Outlet tested good. Drain pump is not receiving 120v. Ordering control W11305308 and harness W10919642. ; ordrng 1 W11305308 (Control) and 1 W10919642 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW03

Near Rochester, NY 14616

James

Job Details: 06/03/2022

Unit leaking due to clogged drain tube. Defrosted drain. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH2

Near Rochester, NY 14612

James

Job Details: 06/03/2022

Door insulation saturated and water leaking onto floor. Ran with door panel removed. Wash motor making grinding noise and causing water to overflow bottom of door. Need pump. ; ordrng 1 W10861526 (Pump) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Ogden, NY 14559

Dave L

Job Details: 06/03/2022

Fresh food section is not defrosting properly. Unable to energize heater from diagnostics. Unit needs control update. Ordering control and heater. ; ordrng 1 W11533213 (Control kit) and 1 W11291124 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Churchville, NY 14428

Dave L

Job Details: 06/03/2022

Replaced ice maker due to notice. Adjuster freezer door corner on liner. Customer to monitor after 24 hours.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Rochester, NY 14624

Dave L

Job Details: 06/03/2022

Replaced ice maker module due to no ice. Module cycled and filled. Customer to monitor after 24 hours ; ordrng 1 Sh (Sh)

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Rochester, NY 14624

Dave L

Job Details: 06/03/2022

Replaced console and valve due to unit not starting. Testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, NY 14624

Dave L

Job Details: 06/03/2022

Found air returns iced over preventing the fresh food section from cooling. Removed ice from returns and verified doors were sealing.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Irondequoit, NY 14617

Dave L

Job Details: 06/03/2022

Replaced failed Mcu. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model MVWB950YG0

Near Rochester, NY 14612

Dave L

Job Details: 06/03/2022

"Unit has a slight clunk sorting agitation. Rechecked bearing work that was recently done. Bearing is straight and tight. Re fastened hub, rotor, stator, and shaft. Customer to monitor"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Seneca Falls, NY 13148

Chuck

Job Details: 06/03/2022

"Long drying times. I preformed an air test and the unit failed , then i took the vent off and preformed the test again, unit passed. I measured the high and low temps , the unit is preforming as it should. The problem is with the customers dryer vent. I suggested to the customer to call a vent cleaning service. Unit tested good"