We serviced a
WHIRLPOOL MICROWAVE
Model GH7208XRS1
Near Rochester, NY 14610
James
Job Details:
02/11/2022
Replaced ui and tested unit. Unit is functioning properly.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Rochester, NY 14610
James
Job Details:
02/11/2022
Replaced control and thermistor. Ran forced defrost and defrosted evaporator. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14612
Dave L
Job Details:
02/11/2022
The customer declined to have this unit diagnosed.
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW
Near Rochester, NY 14612
Dave L
Job Details:
02/11/2022
"The blower wheel is stripped on the motor shaft causing a rumbling noise. Motor shaft will need to be cut to separate. Ordering blower and motor ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Greece, NY 14626
James
Job Details:
02/11/2022
Replaced drain pump and tested. Calibrated unit and verified operation.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14612
James
Job Details:
02/11/2022
Replaced gasket and spray arms. Tested and found no leaks. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Henrietta, NY 14467
Dave F
Job Details:
02/11/2022
"Customer is being reschedule unit was being moved to different location and need to order evaporator W10836706 and compressor WPW10507886 as it was missed during first parts orders; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), dspstn on spec-tagged invntry: 2 W11504416 COUPLER BR 8.5X6 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER , 2 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 1 WPW10143759 DRIER-UV DYE , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , and 2 W11506623 COUPLER BR 10.5X8"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hilton, NY 14468
Dave L
Job Details:
02/11/2022
Spoke to customer to pre order lid. Lid is covered from last repair. Customer to pay service fee and labor ; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14612
James
Job Details:
02/11/2022
Replaced icemaker valve and cycled icemaker. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11455388 VALVE
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Hilton, NY 14468
Dave L
Job Details:
02/11/2022
Replaced sump due to an open wash motor. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDT00
Near Rochester, NY 14625
Dave F
Job Details:
02/11/2022
Replaced control and harness. Heater now turns on . Defrosted unit .Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fairport, NY 14450
Dave F
Job Details:
02/11/2022
Replaced suspension rods and control . Put towels in unit and got them wet . Ran unit on high spin . Unit tested good . If problem persists there is nothing else that can be ordered . Customer will need to speak with customer service.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Fairport, NY 14450
Dave F
Job Details:
02/11/2022
Replaced right hand door switch . Light is now working .
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Pittsford, NY 14534
Dave F
Job Details:
02/11/2022
replaced main harness for being burned and replaced power cord due to harness damaging the cord . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 PT220L CORD 4' 3W and 1 WPW10245259 BLOCK- TERM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Mendon, NY 14506
Dave F
Job Details:
02/11/2022
"Freshfood section is freezing items . Damper is working but is a little loud . Ordering damper , thermistor, control , went into settings in diagnostics and adjusted the temp manually a bit warmer to help with freezing right now . ; ordrng 1 12002355 (thermistor kit) and 1 WPW10594330 (control) and 1 WPW10503278 (refer elect cont brd)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Honeoye Falls, NY 14472
Dave F
Job Details:
02/11/2022
"Replaced the pantry drawer control . Unit is running and making ice . If problem persists order W10804160 LED board , WPW10675033 main control and W11330971 UI"
We serviced a
GE RANGE
Model JGB635DEK4BB
Near Rochester, NY 14621
Evan
Job Details:
02/11/2022
Customer stated that ignitor clip was missing. Found that clip was missing and also front burner orifice holders are damaged. Ordering replacement holders and orifice ; ordrng 1 WB28X26604 (Orifice holder) and 1 WB28X26306 (Orifice holder) and 1 WB02X24727 (Orifice holder) and 1 WB02X24726 (Orifice Holder)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Rochester, NY 14618
Evan
Job Details:
02/11/2022
Customer stated that unit would not spin. Found Nidec actuator on machine causing issue. Referring to service pointer W11531483 unit would not agitate. Replaced shifter and tested unit. Ran diagnostic cycle. Unit is draining and spinning as it should now. Autho: M11L7S1FPL1; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
JENN AIR MICROWAVE
Model JMW2427DS00
Near Rochester, NY 14618
Evan
Job Details:
02/11/2022
Replacing console due to unit displaying f2e1 error for stuck key. Replaced console. Ran preheat to 350. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
Evan
Job Details:
02/11/2022
Replacing control due to unit not progressing through cycle as it should. Replaced control. Ran multiple test cycles. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
KITCHENAID OVEN DOUBLE
Model KFGD500ESS04
Near Webster, NY 14580
Evan
Job Details:
02/11/2022
Replaced broiler pans due to pans being warped and making contact with racks. Replaced pans. Ran preheat to 350 in each oven. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Webster, NY 14580
Evan
Job Details:
02/11/2022
Customer stated that unit would not agitate. Removed rotor and discovered that slider had separated from plastic causing issue. Replaced slider and tested unit. Ran diagnostic cycle. Unit agitated and spun as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Webster, NY 14580
Evan
Job Details:
02/11/2022
"Customer stated that unit would not drain at the end of the wash cycle. Discovered error code f9e1 for long drain and also f4e3 for wash motor failure. Replaced drain pump. Unit now draining as it should. Unit tested good ; ordrng 1 W11025157 (Wash motor), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14623
James
Job Details:
02/10/2022
Wheels broken off adjusters. Replaced both rack adjusters. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14623
Evan
Job Details:
02/10/2022
"Customer stated that unit would not spin out no matter load size. No error codes stored. Found gear case oil on belt guard. Agitator is also seized on shaft ordering gear case , agitator and drive hub. ; ordrng 1 W11161960 (Agitator) and 1 W11454734 (Gear case) and 1 W10528947 (Hub)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Bloomfield, NY 14469
Dave F
Job Details:
02/10/2022
Door isnt staying closing and clicking. Adjusted the door hinge and set screws . Door is now staying closed .
We serviced a
CROSLEY WASHER
Model CRD1812TB
Near Rochester, NY 14621
Evan
Job Details:
02/10/2022
Customer stated that unit was delivered Saturday and did not work once plugged in. Removed back panel to inspect control. Once technician moved unit could see cockroaches climbing out from behind back panel. Advised customer to contact store
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW 0
Near Rochester, NY 14610
Evan
Job Details:
02/10/2022
Customer stated that unit would not open door. Stated f24 code was flashing. Code relates to pressure system fault. Unit will not stop running drain pump even though pump is empty and pressure switch is clear. Called techline. SR: 7732940920 techline agent stated that control & switch will need to be replaced. Customer is contacting manufacturer. Below is a quote for repair if customer wants to proceedSwitch (W11044866) $22.00Control ( W11574592) $294.00S&H $15.00 Labor $90.95 Collected service call fee for now
We serviced a
KENMORE WASHER
Model 11026962500
Near Rochester, NY 14618
Evan
Job Details:
02/10/2022
Customer stated that unit was not level since repair. Found that front feet needed to be adjusted. Adjusted front feet. Tested unit in high spin. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Rochester, NY 14607
James
Job Details:
02/10/2022
Unit not dispensing ice. It appears ice clogsged dispenser and froz together into a clump. Defrosted dispenser and tested icemaker assembly. Unit functions properly. Customer going to order their own filter. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KDFE104TWH
Near Pittsford, NY 14534
Steve
Job Details:
02/10/2022
Uninstalled and reinstalled due to dishwasher fell off shims and drain hose wrapped around sump and holding power supply wires. The dishwasher tests good.
We serviced a
WHIRLPOOL OVEN
Model KEBS208SSS04
Near Pittsford, NY 14534
Evan
Job Details:
02/10/2022
Customer stated that oven will not heat correctly. Found that bake element tested open causing issue. Ordering bake and broil element ; ordrng 1 WP9760774 (Broil element) and 1 WPW10207398 (Bake element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Canandaigua, NY 14424
Dave F
Job Details:
02/10/2022
Installed new wash pump and now the wash pump is pulsing checked voltage to unit 119 volts .. Checked voltage coming from control to pump and found its jumping around . Unit needs new control board W11087226 ; ordrng 1 W11087226 (control elec)
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Pittsford, NY 14534
Dave F
Job Details:
02/10/2022
Customer is having same issue .Called techline SR 7732934513 ordering module and all burners .; ordrng 1 W10857232 (module) and 2 WPW10396548 (hotplate)s and 1 W10396547 (hotplate) and 1 WPW10396549 (hotplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14625
Dave F
Job Details:
02/10/2022
"-24 on low side 76 on high side 15 when equalized . Unit has a low side leak . Filled unit with nitrogen 140 psi . Found leak on the evaporator. Replaced evaporator and compressor. Vacuumed unit down below 500 microns and recharged unit .unit is now cooling .; dspstn on spec-tagged invntry: 2 W11506635 VALVE 1/4' 1 WPW10143759 DRIER-UV DYE , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504420 COUPLER 8X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 2 W11506623 COUPLER BR 10.5X8 , and 2 W11504415 COUPLER BR 8.5X8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14605
Steve
Job Details:
02/10/2022
Replaced Evaporator fan for not cooling in fresh food section. The refigerator tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pittsford, NY 14534
Dave F
Job Details:
02/10/2022
Compressor not running pulling 8 amps . Found dye in drain pan and running down the steel line from the cabinet. Checked evap area no dye found in there . 23 psi on high and low side of the unit .called techline SR 7732936834 techline said to check unit with nitrogen 140 . Didnt see any leaks when pressured up but definitely has dye coming from that side . Unit smells like compressor burn out and oil in the system . Called techline. Unit was deemed unrepairable.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14623
James
Job Details:
02/10/2022
Wheels broken off adjusters. Replaced both rack adjusters. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Rochester, NY 14621
James
Job Details:
02/10/2022
Unit not cooling due to failed evap fan. Need fan motor; ordrng 1 WP2315539 (Fan) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Brighton, NY 14620
James
Job Details:
02/10/2022
Unit leaking from hole in bellows. Inspected dispenser for leaks. Need bellows and software update on ACU. ; ordrng 1 W11314648 (Bellows) and 1 Sh15 and 1 Xxxxxx (Acu reflash)
We serviced a
WHIRLPOOL FREEZER
Model WRB329DMBW01
Near Rochester, NY 14606
James
Job Details:
02/10/2022
Unit delivered with scratches on doors and handles. Ff liner has discoloration where packing tape was. Called techline. Sr7732936845 they said to replace doirs and attempt to remove stain in liner with goo gone. Customer doesn't want to repair and wants unit replaced. Told them to contact customer service. ; rqstng P&A on 1 13107553SQ (Door) and 1 W11459378 (Handle) and 1 W11223753 (Badge) and 1 13109223SQ (Freezer door) and 1 W10803532 (Freezer handle) and 1 WPW10534165 (Grille) and 1 WPW10464769 (Module)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Macedon, NY 14502
Steve
Job Details:
02/10/2022
Ordering caps burner and orifice holder for right front not lighting. ; ordrng 1 W11435630 (Burner) and 1 W11435570 (Caps)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Farmington, NY 14425
Dave F
Job Details:
02/10/2022
UI not responsive. Ordering new ui W11378949; ordrng 1 W11378949 (UI)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14623
Evan
Job Details:
02/10/2022
"Customer stated that unit would not spin out no matter load size. No error codes stored. Found gear case oil on belt guard. Agitator is also seized on shaft ordering gear case , agitator and drive hub. ; ordrng 1 W11161960 (Agitator) and 1 W11454734 (Gear case) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Macedon, NY 14502
Steve
Job Details:
02/10/2022
"Found the black wire on block at power supply. Replaced cord and the range tests good. ; used 1 Pt500 (Cord), and 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Webster, NY 14580
Evan
Job Details:
02/10/2022
Replacing door latch due to latch failing to actuate. Replaced latch. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Rochester, NY 14606
Dave L
Job Details:
02/10/2022
Replaced damper due to intermittent operation. Customer to monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
James
Job Details:
02/10/2022
Unit leaking and not spinning out clothes. Found hot water valve chattering causing copper pipes to rattle. Drain hose pitched upwards causing water to splash from sink. Slow drip from water shut offs. Adjusted drain hose and calibrated. Tested unit and verified verified unit is no longer leaking. Need valve assembly for noise issue. Left water turned off. Hot and cold need to be on for unit to go through all cycles. ; rqstng P&A on 1 W11127357 (Valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Churchville, NY 14428
Dave L
Job Details:
02/10/2022
Customer concerned with wash performance. No errors In Diagnostics. Went over use and care with the customer. Unit tested good. Ran load size calibration. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
JENN AIR OVEN-MW COMBO
Model JMW2430WS02
Near Spencerport, NY 14559
Dave L
Job Details:
02/10/2022
Spoke to customer rescheduling with a second tech for rediagnosis.; schdld next appmnt for 2/14 MON !
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Rochester, NY 14624
Dave L
Job Details:
02/10/2022
"Customer stating that the dryer would not start. Found timer in the off position and the door not completely latched. Shut door, moved timer to 50 minutes, and started the dryer without issue. Removed 5 foot section of venting that was not needed. Airflow tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14611
Dave L
Job Details:
02/10/2022
Customer was concerned with screws left over from last repair. Verified that the screws were not from the washer. Customer also stating the unit is still not working properly. Unit tested ok in diagnostics. Re calibrated machine and went over use and care. ; dspstn on spec-tagged invntry: 1 w11458145 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Spencerport, NY 14559
Dave L
Job Details:
02/10/2022
The washer can not sense water level. Verified the integrity of the pressure hose. Ordering control. ; ordrng 1 W11170706 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Farmington, NY 14425
Steve
Job Details:
02/10/2022
Found there was obstruction in drain line causing no drain. Removed obstruction with shop vac and the dishwasher is now draining. Cleaned the spray arms and recommended customer run hot water at sink before use for better performance. The garbage disposal is backing up so I recommended to run that prior to dishwasher use also to clear house drain.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Farmington, NY 14425
Steve
Job Details:
02/10/2022
The washer is walking and banging in bulky items cycle. Ordering control for speed sensor issue. ; ordrng 1 W11322903 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Victor, NY 14564
Steve
Job Details:
02/10/2022
Ordering door for broken hinge receiver causing door to not close properly. ; rqstng P&A on 1 LW10865738 (Door right BSS) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL COOKTOP
Model KFGD500EWH04
Near Irondequoit, NY 14617
Evan
Job Details:
02/10/2022
Customer stated that unit was delivered with a dent on the left side and also a scratch on cooktop. Replaced left side panel and cooktop. There is also a scratch on the manifold. Ordering manifold ; ordrng 1 W10708334 (Manifold) and 1 W10814133 (Bezel)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Greece, NY 14626
James
Job Details:
02/10/2022
"Unit not agitating or draining. Replaced actuator and tested. Unit powers drain but not draining. Disassembled drain pump and found no obstruction. Need pump. ; ordrng 1 W10919003 (Pump), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS03
Near Bloomfield, NY 14469
Dave F
Job Details:
02/10/2022
Customer said unit was sparking . When the knobs werent turned out was sparking . Tested unit could not replicate. If problem persists order WPW10548355 switches
We serviced a
WHIRLPOOL RANGE
Model XFG540H0AH0
Near Spencerport, NY 14559
Dave L
Job Details:
02/10/2022
"Unit will not light due to bake harness grounding incorrectly. Ordering harness/burner kit and replacing ignitor on return visit. ; ordrng 1 W10700720 (Burner/harness) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
James
Job Details:
02/10/2022
"Fill tube frozen again. Icemaker test passed. Water pressure is good to unit. Defrosted fill tube and tested. Need valve. Warranty labor and sc. Parts due on return. ; ordrng 1 WPW10179146 (Valve) and 1 Sh15, dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spencerport, NY 14559
Dave L
Job Details:
02/10/2022
"Cut off and thermal fuse are open due to a completely plugged vent. Vent tester indicating no air flow. Issue is not covered under extended warranty as the venting was never addressed since last repair. Replaced thermal fuse and cut off. No ATEC warranty offered with this repair. Venting will need to be replaced under the trailer and capped with appropriate fitting. ; ordrng 1 279816 (Cut off), used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Rush, NY 14543
Steve
Job Details:
02/10/2022
Found the heater had been leaking at the exit points on dishwasher. Took pics of floor in front and under dishwasher. Took pics of leak residue under heater connections. Replaced heater and tested. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Rush, NY 14543
Steve
Job Details:
02/10/2022
Replaced ice maker for leaking and intermittent operation ..the ice maker tests good. ; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rochester, NY 14617
Steve
Job Details:
02/09/2022
"Found main control with bad relay causing no operation, ordering control; ordrng 1 W11537223 (Control), rqstng P&A on 1 Sh15 (Shipping)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Irondequoit, NY 14617
Steve
Job Details:
02/09/2022
"Found hinges are over extended. Ordering hinges. ; ordrng 1 W11376139 (Hinge left) and 1 W11371722 (Hinge right) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WP3389441 CATCH"
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Rochester, NY 14616
Dave L
Job Details:
02/09/2022
Replaced damaged wash basket. Tested and calibrated ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Rochester, NY 14616
Dave L
Job Details:
02/09/2022
Replaced worn drive hub due to unit not spinning. Calibrated and tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
AMANA RANGE
Model AER6303MFW2
Near Irondequoit, NY 14609
Evan
Job Details:
02/09/2022
Customer stated that cooktop had cracked. Found that unit cracked directly over back left burner and eventually spread across entire cooktop. Quoted customer to replaced cooktop. Customer is going to inquire with manufacturer about possibly covering cooktop. Collecting service call fee for now
We serviced a
KITCHENAID OVEN
Model KODE507EBS02
Near Brighton, NY 14610
James
Job Details:
02/09/2022
Called techline sr 7732932143. Unit still having same issues. Techline said its either ui or harness going to ui. Ordering parts. ; ordrng 1 W10916763 (Ui) and 1 W11136133 (Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF1
Near Webster, NY 14580
James
Job Details:
02/09/2022
Replaced evap fan and verified operation. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Webster, NY 14580
Evan
Job Details:
02/09/2022
Customer stated that unit was failing to wash properly still after last visit with technician. Found that drain hose was hanging too low causing unit not to fill properly. Adjusted drain hose and tested unit again. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Skaneateles, NY 13152
Chuck
Job Details:
02/09/2022
"Customer stated that detergent was suck in the dispenser and she did hear any water splashing around . I put the unit into a diagnostic test cycle and found sump motor was not running. I found error codes F9E1 and F9E3 (Stuck diverter). Changed sump & motor. Test unit after the repair, unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near Rochester, NY 14626
Evan
Job Details:
02/09/2022
Customer stated that unit was producing noise while in use. Discovered that idler pulley was seized causing issue. Replaced idlers and rollers using repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Shortsville, NY 14548
Chuck
Job Details:
02/09/2022
"Customer stated that the unit would not go into a spin. I put the unit into a diagnostic test cycle and heard the basket trying to catch when it shifted into spin. Inspected cam and gear case and found no issues with either. I have to brake off wash plate in order to replace the Hub. Ordering Hub and Wash plate. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14606
Dave L
Job Details:
02/09/2022
Unit will not make ice due to a frozen fill tube heater. Quoted for heater. Customer will let us know when they are ready to proceed. ; rqstng P&A on 1 W11087201 (Heater)
We serviced a
AMANA DISHWASHER
Model ADB1400AGF3
Near Marion, NY 14505
Chuck
Job Details:
02/09/2022
Customer stated that they found water on the floor in front of the dishwasher door. I inspected unit while running a normal wash cycle and could not find a leak from the unit. No codes. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pittsford, NY 14534
Dave F
Job Details:
02/09/2022
"Replaced compressor.uv drier . Vacuumed unit down and recharged unit . Unit is now cooling as expected.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' 1 WPW10143759 DRIER-UV DYE , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , and 2 W11504445 COUPLER BR 5X4"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Newark, NY 14513
Chuck
Job Details:
02/09/2022
Customer stated that water was leaking from the front of the unit. I ran a diagnostic and noticed that water was leaking from the left side of the dispenser. There is a service pointer on this issue. Ordering dispenser ; ordrng 1 W11524105 (Dispenser)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Rochester, NY 14615
Steve
Job Details:
02/09/2022
"Found open sensor causing f3 error and preventing bake. Ordering sensor; ordrng 1 WPW10181986 (Sensor), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3' and 1 12001656 SENSOR"
We serviced a
AMANA DRYER
Model NGD4655EW
Near Liverpool, NY 13090
Chuck
Job Details:
02/09/2022
Could not remove blower wheel without damaging it. Ordering blower wheel ; ordrng 1 WP694089 (Blower wheel)
We serviced a
GE WASHER
Model GTW490ACJWS
Near Rochester, NY 14621
Steve
Job Details:
02/09/2022
"Tested washer in diagnostics and could not recreated any abnormal noises during spin, drain or agitate. Recommended video from customer if problem persists."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14605
Steve
Job Details:
02/09/2022
"Found power to evap fan but its not running causing warm temp in fresh food section .,.ordering fan. ; rqstng P&A on 1 WP2315539 (Evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Webster, NY 14580
James
Job Details:
02/09/2022
Unit intermittently freezing fresh food section. Tested diagnostics and fan spinning very slow. Need evap fan. ; ordrng 1 W11396715 (Fan) and 1 WP2169142 (Fan blade)
We serviced a
WHIRLPOOL WASHER
Model LCE4332PQ1
Near North Chili, NY 14514
Evan
Job Details:
02/09/2022
Customer stated unit was leaking water excessively. Found small crack in plastic tub that is causing issue. Replacement part has been discontinued. Collecting service call fee
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Rochester, NY 14624
Dave L
Job Details:
02/09/2022
Customer has already received service. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spencerport, NY 14559
Dave L
Job Details:
02/09/2022
Customer provided a video of the intermittent noise. Inspected cam and drive pulley for wear. No visible wear. Suspecting rounded off gear inside gearcase. Ordering gearcase and agitator ; ordrng 1 W11423758 (Gear case) and 1 W11395428 (Agitator) and 1 W11510461 (Wash plate)
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ0
Near North Chili, NY 14514
Evan
Job Details:
02/09/2022
Customer stated that unit is displaying f6e1 code. Codes relates to range over desired temp. Found that unit is heating as soon as oven is plugged in. Control is causing issue. Ordering control ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC450XW3
Near Walworth, NY 14519
James
Job Details:
02/09/2022
Unit leaking underneath and not finishing cycle. Tachometer test failed and unit leaking from gearcase. Need actuator and gearcase. Customer denied repair
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14611
Evan
Job Details:
02/09/2022
Customer stated that agitator was loose and clothing was ripping. Upon arrival found bolt for agitator bolt was missing. Discovered bolt in bottom of tub. Reattached bolt and tested unit. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, NY 14420
Dave L
Job Details:
02/09/2022
"Unit was dispatched for draining issues. Drain circuit tested good from control. Found low water error. Valves checked ok. The machine was most likely not connected to hot water. All functions testing ok. ; (created new UIS, deleted prior attachment to UisID 71904)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Hilton, NY 14468
Dave L
Job Details:
02/09/2022
Installed lower spray arm. Tested unit in diagnostics. Checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEW
Near Penfield, NY 14526
James
Job Details:
02/09/2022
Ui flashes and resets every few seconds. Contro board failure. Ordering control. Unplugged unit. ; ordrng 1 W10890094 (Control) and 1 Sh15
We serviced a
KENMORE DISHWASHER
Model 66513862K601
Near Rochester, NY 14620
Evan
Job Details:
02/09/2022
Customer stated that unit was making noise. Found that spray arm is detached causing noises reattached spray arm ran unit to confirm function. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
James
Job Details:
02/09/2022
Unit turns off for long periods of time and temperature rises and freezer thaws out. Unit begins cooling again on its own. Called techline sr7732926862. They said to check for loose connections and power coming in and thats not it to replace user interface. Tested unit with 122v with proper polarity. Req control and ui. ; rqstng P&A on 1 W11035836 (Control) and 1 W11082783 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Pittsford, NY 14534
Steve
Job Details:
02/09/2022
Found the ice maker hole that holds bail arm is worn and arm is falling out of hole. Bent bail arm to keep it in place. If problem persists preorder ice maker.
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near West Henrietta, NY 14586
Steve
Job Details:
02/09/2022
Found bearing is very loud in spin. Quoted for bearing replacement. Customer is going to decide on repair. ; rqstng P&A on 1 W10435302 (Bearing) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW4
Near Rochester, NY 14626
James
Job Details:
02/09/2022
Replaced gearcase and wash plate. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Hilton, NY 14468
Dave L
Job Details:
02/09/2022
Replaced left side ff door due to scratch.
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC1
Near Hilton, NY 14468
Dave L
Job Details:
02/09/2022
Replaced console. Unit tested ok.