Near Rochester, NY 14626
David
Job Details: 08/22/2019
WASHER MAYTAG MVWX655DW1 Checked unit for errors. No error codes. Tested valves spin against and drain. Unit testing good
Near Hamlin, NY 14464
David
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced open RC les light that. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
Near Rochester, NY 14618
Shaiman
Job Details: 08/22/2019
DRYER WHIRLPOOL WED5520SQ0 Unit would tumble but not heat. 240 V present. High limit thermostat had no continuity. Installed thermal cut off kit. Unit testing good.; used 1 279816 (CUTOFF-THERMAL) from stock
Near Geneva, NY 14456
Dave
Job Details: 08/21/2019
DRYER MAYTAG MEDX655DW1 Vent on the back of the unit where the heat comes in is discolored which is room normal operation. Check vent with vent tester . Unit tested good . Tested temperatures on high heat temperatures were within range . Unit is working as expected. Customer instruct. Gave tips on proper settings .
Near Rochester, NY 14607
Evan
Job Details: 08/21/2019
OVEN WHIRLPOOL WFG320M0BS3 Replacing control due to control failing to send power to ignitor. Replaced control. Ran test bake cycle to 350. Unit tested good
Near Rochester, NY 14607
Evan
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW7300DW0 Customer stated that unit would not drain. Checked for Error codes. Unit displaying code f9e1 for long drain. Ran diagnostic cycle. Unit was draining but could hear chattering coming from pump. Removed pump and discovered framing nails inside pump. Removed nails and reinstalled and tested pump. Unit tested good ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
Near Ontario, NY 14519
Evan
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDFE104DWH5 Replacing wash motor due to unit showing error code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR and 1 WPW10605057 PUMP
Near Rochester, NY 14625
Evan
Job Details: 08/21/2019
WASHER MAYTAG MVWX655DW1 Customer stated they had large load and machine and unit stopped mid spin. Stated that they had run cycles since then and unit completed cycle. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle. Ran unit in manual test mode on high spin. Unit is functioning as it should. Calibrated unit. Could not replicate issue. Suspecting load was too large when issue occurred. Spoke with customer about proper loading. Unit tested good
Near Rochester, NY 14606
Shaiman
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW5000DW "Replaced gear case. Once gear case was installed, the unit would not shift. Replaced actuator. Unit testing good. ; used 1 W10913953 (ACTUATOR) from stock"
Near Rochester, NY 14611
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Replaced ice maker for getting power but not cycling. The ice maker tested good.
Near Rochester, NY 14609
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS5 Replaced defrost drain for water collecting in bottom of freezer and leaking. The refrigerator tests good ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Webster, NY 14580
Evan
Job Details: 08/21/2019
WASHER MAYTAG MVWB880BW0 Customer stated that unit was producing UL error code during wash cycle. Upon inspection ran diagnostic cycle. Unit completed cycle as it should. Ran unit on stain &spin to listen for bearing noise. Unit is quiet throughout cycle. Suspecting that issue is with suspension unit becomes out of balance under load. Ordering suspension ; ordrng 1 W10440786 (SUSPENSION) and 1 WPW10352675 (IMPELLER CAP)
Near Manchester, NY 14504
Dave
Job Details: 08/21/2019
WASHER WHIRLPOOL WFW75HEFW0 Power surge recently happened in the area. Checked power coming to unit and made sure that the plug was properly connected . Tested good . Found that the control was not powering on .replaced control and tested in diagnostics. Unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW8540BW0 Washer giving OL code Over load . Found the rotor screw on the bottom was loose . Tightened screw . Tested unit in diagnostics. Unit still gave OL . The bearing is going bad can hear it starting . Quoted customer for bearing . Customer will seek a new unit .
Near Rochester, NY 14625
Evan
Job Details: 08/21/2019
COOKTOP KITCHENAID KFGU706VSS01 Customer stated that unit was producing buzzing noise while cooktop is on. Ran all burners on Cooktop for 1/2 hour. Initially could hear buzzing coming from back right corner between front and rear burner. This is where transformer is located. Noise is intermittent . Noise seemed to go away once burners were on for extended period of time. Tech is suggesting replacement of transformer due to location of noise and location of transformer. Ordering transformer ; ordrng 1 WP8286690 (TRANSFORMER )
Near Rochester, NY 14620
Steve
Job Details: 08/21/2019
WASHER GE WPRE6150K2WT Called for authorization. Approved 522445102234Found the drain pump is cracked causing unit to leak. Ordering drain pump. ; ordrng 1 WH23X10030 (pump)
Near Rochester, NY 14613
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Found wires to compressor not plugged in. Plugged in the compressor and it started to cool.
Near Rochester, NY 14626
Steve
Job Details: 08/21/2019
WASHER MAYTAG MVWX655DW1 The washer was stuck in drain. Cleared pressure dome port. Calibrated and tested washer. Tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 08/21/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Unit fills with water but does not drain. Wheels are also falling off. Motor and all four wheel assemblies should be replaced. ; rqstng P&A on 4 W10195416V (WHEEL ASSEMBLY )s
Near Webster, NY 14580
Steve
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Replaced cracked water valve for leaking. The valve tested good.
Near Rochester, NY 14626
David
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replaced rust damaged inner panel
Near Rochester, NY 14615
David
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDTE204ESS4 Replaced control and sump due to unit not washing. Unit tested good
Near Webster, NY 14580
David
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDTE104ESS1 Replaced leaking rinse aid dispenser. Unit tested good
Near Rochester, NY 14607
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found rust/discoloration on both door. Ordering door; ordrng 1 LW10803941 (dor-fip SS) and 1 LW10803965 (dor-fip SS)
Near Williamson, NY 14589
David
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 Unit has not made ice since ice bucket was last removed. Ran ice maker tests in diagnostics. Ice maker bail arm and mold testing good. Thermistor sensing 3 degrees. Freezer at 2. Reset ice maker and check all other loads. FilledIce maker mold. Having customer monitor. Suspecting that the bail arm was jammed. If problem persists return with ice maker Verified that ice maker evaporator was not frosted.
Near Rochester, NY 14607
Steve
Job Details: 08/21/2019
DRYER MAYTAG NED4655EW1 Replaced motor for open windings. The dryer tested good. ; ordrng 2 W11298298 (COVER MAIL OUT ONLY)s
Near Williamson, NY 14589
David
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL KBSD606ESS01 Replaced control with kit and ice maker due to slow ice. Customer to monitor
Near Rochester, NY 14617
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found damper is grinding. Ordering damper. ; rqstng P&A on 1 WPW10594330 (control)
Near Greece, NY 14616
Shaiman
Job Details: 08/21/2019
WASHER AMANA NTW4516FW Replaced control. Repair successful.
Near Rochester, NY 14615
Shaiman
Job Details: 08/21/2019
DRYER MAYTAG MEDX655DW1 Customer states unit only works on timed dry. Contacted the manufacturer considering this is the second event of this issue within the past year. Tested for power going to timer during sensor dry and also tested power and amperage on temp selector. No issues present. Requested customer to leave unit in it’s failed state in the event there is a reoccurrence if the issue; customer states that is not possible. Unit testing good. Sr 7725664028; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
Near Pittsford, NY 14534
Dave
Job Details: 08/21/2019
WASHER KENMORE 110.470866 "F34 ,F20 , F22 , error codes . One is a door switch . That was fixed. One is not listed on the techsheet and the other is a water valve issue / pressure issue . Followed techsheet tests for F20 checked flow meter tested good . Unit goes through diagnostics and fills to the proper amount so pressure switch is working . Unit needs new water valve .. replaced valve tested unit in diagnostics. Tested good ."
Near East Rochester, NY 14445
David
Job Details: 08/21/2019
COOKTOP JENN AIR CVGX2423W Fan switch did not come with hex but for install ordering hex nut and knob; ordrng 1 WP422617 (nut) and 1 Y706097 (knob- fan)
Near Pittsford, NY 14534
Dave
Job Details: 08/21/2019
WASHER MAYTAG MTW6500TQ0 F51 RPS sensor fail. Same issue as before .called techline SR 7725667407 found that the basket is not falling back to place due to rust on the drive shaft . Took basket off cleaned drive shaft . With sand paper . Greased the drive shaft with grease that comes with a bearing kit . Tested unit in diagnostics tested good . Basket is now floating as it should . If problem persists order W10435302Would need bearing .
Near Webster, NY 14580
David
Job Details: 08/21/2019
DISHWASHER WHIRLPOOL WDT780SAEM Unit had an open float switch code and excess suds. Instructed customer on how to clear suds. Recommending switching detergent brands; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14626
Shaiman
Job Details: 08/21/2019
DRYER WHIRLPOOL WED4815EW1 "Customer concerned about long dry times. Vent tested good. Average temps were 135, 130, and 125 on high medium and low. Replacing cycling thermostat. ; ordrng 1 WP3387134 (THERMOSTAT)"
Near Pittsford, NY 14534
Dave
Job Details: 08/21/2019
COOKTOP GE JP930S0C1SS Cooktop has a thermal crack . Looked up part on GE and they do not have the cooktop even listed . Checked sears parts diagram . Found the correct part number that's discontinued . Checked our distributors and found that the part is discontinued WB64T10031 black cooktop . Called two ten gave diagnosis . They sent me to a depart to see if they had the part . They looked up the part and couldn't find any . They are going to submit to parts research team . If the cooktop can be repaired the cooktop is not fasten down and will come right up from the top .
Near Rochester, NY 14611
Shaiman
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW5000DW2 "Unit will not unlock. Attempted to replace the latch. Unit recognizes the lid is locked but will not unlock in manual diagnostics. Board should be replaced. ; ordrng 1 W11116590 (CONTROL), used 1 W11307244 (LATCH) from stock"
Near Pittsford, NY 14534
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00 The refrigerator is acting erratic with Ff light going out while freezer lights working and erratic cooling. To war to freezing in Ff The ui was also acting strangely. Ordering Ui and main control. ; rqstng P&A on 1 W11035841 (cntrl-elec) and 1 W11239666 (USER INTERFACE )
Near Rochester, NY 14613
Shaiman
Job Details: 08/21/2019
DRYER WHIRLPOOL WED7500GC0 Replaced hinges and strike. Door still won’t stay closed. New inner door did not come with a catch as it should. Ordering correct part. ; ordrng 1 W11126813 (INNER DOOR)
Near Penfield, NY 14526
David
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is frosting in the fresh food section ordering cover and thermistor; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 WP505587 (sealer) and 1 WP542638 (grease)
Near East Rochester, NY 14445
Dave
Job Details: 08/20/2019
DISHWASHER MAYTAG MDB7759SAS0 F10E1 dispenser error code . Found the dispenser door was not latching . Dispenser may be malfunctioning. Was able to free up the latch that locks the dispenser door . Ran unit in auto diagnostics. Dispenser opens but latch won't go back needs new W11032769 dispenser and control W10589069 . Quoted customer for job with control . Customer will seek a new unit .
Near Pittsford, NY 14534
Dave
Job Details: 08/20/2019
WASHER WHIRLPOOL WFW95HEDW0 Washer leaking from the front . Found that the bellow had unseated itself and was leaking a little bit . Reseated bellow and gave tips on how to keep it cleans . Tested unit in diagnostics. Unit had no error codes . Tested good and no leaks . If problem persists order W11106747 bellow .
Near Webster, NY 14580
David
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 7725631827 dye drier that was used previously did not contain any dye to indicate a leak. Replaced drier with a service dye drier. Customer to monitoring
Near Webster, NY 14580
David
Job Details: 08/20/2019
REFRIGERATOR AMANA ABB2222FEQ Re attached handle and cleaned condenser coils
Near Ontario, NY 14519
David
Job Details: 08/20/2019
FREEZER WHIRLPOOL WRF555SDFZ08 Freezer door is warped at the bottom ordering freezer door
Near Rochester, NY 14616
David
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced broken door that was not closing
Near Rochester, NY 14616
David
Job Details: 08/20/2019
WASHER MAYTAG MVWB765FW0 Unit had filled to the top of the tub ran diagnostics to check valves. Unit finished auto test okay. Replaced control and filled unit normally to test. Unit stopped filling normally
Near Rochester, NY 14612
David
Job Details: 08/20/2019
DRYER MAYTAG MGD5630HW0 Replaced out of range thermistor causing unit to shut off on an error. Ran unit and watched it cycle. Unit tested good
Near Hilton, NY 14468
David
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced ice door, separator. Ice fan and tray due to ice clumping. Customer to monitor"
Near Rochester, NY 14611
Shaiman
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW8040DW2 F5E3 error code. Lid lock would not function as it should in manual diagnostics. Replaced latch. Unit testing good.; used 1 W10810403 (LID LOCK ASSY) from stock
Near Rochester, NY 14624
Shaiman
Job Details: 08/20/2019
WASHER MAYTAG MVWB765FW3 "Customer concerned about a knocking noise when the unit is in the spin cycle. No error codes, unit appears to be leveled. Tested spin in manual diagnostics with no issues. Suggested customer to separate clothes when doing laundry. Unit testing good."
Near Dansville, NY 14437
Steve
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB01 Found the warning label for electric power cord was making noise from airflow behind the refrigerator. Removed the paper and the refrigerator sounds good.
Near Fairport, NY 14450
Steve
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Found defrost drain was plugged causing leak. Cleared with Steamer and removed ice
Near Rochester, NY 14618
Steve
Job Details: 08/20/2019
RANGE FRIGIDAIRE R530 Found wire to bake element broken again. The connection had burned. The insulation around the wires is very weak. Repaired connection. Recommended customer replace stove due to the degrading wires and the age of the stove.
Near Webster, NY 14580
Steve
Job Details: 08/20/2019
RANGE JENN AIR JGRP436WP02 Replaced user interface and power supply board next to it for user interface shutting off after about 15-20. Minutes of baking. tested oven ofr 25 minutes. The range tested good.
Near Penfield, NY 14526
Dave
Job Details: 08/20/2019
OVEN WHIRLPOOL WFG525SOHZ1 Replaced door hinge on left hand side of oven door . Tested unit tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01 Checked temperatures in freezer -1 and fresh food section 34 . Dampers I making noise . Needs new damper W11164593 . Adjusted temperatures in freezer up to 1 degree and 39 in fresh food section .. customer is paid in full .; ordrng 1 W11164593 (diffuser)
Near Victor, NY 14564
Shaiman
Job Details: 08/20/2019
WASHER MAYTAG MVWB766FW1 "An article of clothing got stuck under the agitator due to the agitator being too lose. Removed clothing, and added Loctite to the agitator screw. Suggested customer to wash softer materials on the “delicates” cycle. Repair successful."
Near Rochester, NY 14618
Dave
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack adjusters are broken. Ordering adjusters W10712395 . ; ordrng 1 W10712395 (adjuster)
Near Penfield, NY 14526
Shaiman
Job Details: 08/20/2019
WASHER MAYTAG MVWB766FW1 F3E2 F8E1 error codes stored. Water would not dispense in manual diagnostics. Replaced valves. Unit testing good. ; used 1 W11165546 (VALVE) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 08/20/2019
50#IM 15' FS WHIRLPOOL KUIC15NHZS0 Unit not making ice . Went into diagnostics. Tested each function the drain pump would not turn on . Checked power to drain pump . Has power . Ohm out pump . Tested good . Removed pump and found scale build up had caused it not to be able to run .cleaned pump. Tested in diagnostics again unit is now working as expected.
Near Webster, NY 14580
David
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Evaporator cover kit that was ordered does not come with the necessary insulation. Spoke to customer returning with evaporator assembly kit; ordrng 1 W10917531 (evaporator)
Near Canandaigua, NY 14424
Dave
Job Details: 08/20/2019
MICROWAVE AMANA AMV2307PFS Replaced microwave door due to ding .
Near Rochester, NY 14617
David
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Cleaned defrost drain tube and evaporator pan. Found debris blocking drain behind evaporator cover. Defrosted and replaced the ice maker. Tested ice maker functions. Reinstalled unit p; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Rochester, NY 14608
Shaiman
Job Details: 08/20/2019
DRYER WHIRLPOOL WED75HEFW0 Replaced harness. Unit still won’t start. Tech line agent suggests to replace motor again. ; ordrng 1 W11086656 (MOTOR) and 1 WPW10211915 (BLOWER)
Near Brockport, NY 14420
David
Job Details: 08/20/2019
DISHWASHER MAYTAG MDB4949SHB0 Unit is not washing due to an open wash motor. Replaced sump. Unit tested good
Near Avon, NY 14414
Dave
Job Details: 08/20/2019
DRYER MAYTAG MEDB765FW0 Replaced control . Moisture sensor electrodes . Wire harness to electrodes . Tested unit . Tested good .
Near West Henrietta, NY 14586
Dave
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Ice maker fill tube was frozen . Defrosted fill tube . Found the water was not coming out so fast from dispenser. Turned water off and back on at source . Tested unit. Tested all thermistors. Tested good . Tested icemaker fan . Tested good . Ran ice maker through s harvest tested . Went through . Turned fill tube heater on . Ran ice maker fill test . Unit tested good .; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Honeoye Falls, NY 14472
Steve
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found thermostat at coldest setting. Freezer was at 5 degrees. Large band of ice on top of evaporator with poor frost pattern. Tested pressure at back of unit. 110 high side. -18 at low side. Allied tech line to verify. The unit has a refrigerant restriction. Ordering evaporator and drier. ; ordrng 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)
Near West Henrietta, NY 14586
Dave
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW7600XW1 Went to replace bearing and found that the glue in the bearing that was ordered had leaked all over the parts that were needed to do job . Went to truck and grabbed bearing kit W10435302 . Replaced unit . Tested in auto diagnostics. Tested good .; used 1 W10435302 (BEARING) from stock
Near Henrietta, NY 14467
Dave
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG505M0BS3 Replaced wire harness to gas stove knobs . Tested unit tested good .
Near Penfield, NY 14526
Steve
Job Details: 08/20/2019
REFRIGERATOR GE PYE23PSDCSS Found Ff fan not running causing wArm temps in fresh food section. Ordering fan; ordrng 1 WR60X26866 (FF FAN)
Near Pittsford, NY 14534
Dave
Job Details: 08/20/2019
DISHWASHER GE GHDA654L00BG Dishwasher was full of water . Hit start/reset . Turn unit on then hit again to reset . Unit pumped water out . Drain pump is working . Tried to run a cycle and found that no water was coming on . Found the float switch was stuck . Removed cover cleaned around the float . Tested unit . Unit tested good ; dspstn on spec-tagged invntry: 1 WD24X10018 PISTON & NUT
Near Livonia, NY 14487
Steve
Job Details: 08/20/2019
RANGE JENN AIR JDS1450DS0 Replaced spark module for not sparking. The sparklers tested good. Tested oven and it is heating.
Near Rochester, NY 14623
Steve
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL GT1SHTXMB04 Added heat probe to defrost heater for plugged defrost drain that was causing water to leak in fresh food section. Moved the defrost tray to better drain the water. No one around for signature.
Near Clifton Springs, NY 14432
Dave
Job Details: 08/20/2019
WASHER MAYTAG MVWB765FW0 F6E3 control can not hear UI F6E2 UI can not hear Control error codes . .needs new control W10920541 and UI W10919546 . Some lights on the UI are staying lit and not turning off . Power cycled unit . Unit still having same issue . Checked power at plug was good . .parts are covered Spoke with office ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 08/20/2019
WASHER WHIRLPOOL WFW6620HW0 "Customer concerned about unit leaking and intermittent wash quality; clothes come out dry and/or drenched with water. Also stated the machine gives inaccurate wash times, and a few events where the unit would not drain and very soapy water. Could not recreate any leaks at time of visit. Noticed residue of a water leak on the back panel inside the machine. Leak was originating from the hoses at the inlet valve; which was fixed at another time. No leak currently present from that location. Oversuds error code stored. Using too much soap caused the error code/oversuds which evidently resulted in poor drain. To address the intermittent wash quality and wash times, replacing ACU and UI. ; ordrng 1 W11319991 (USER INTERFACE ) and 1 W11322905 (CONTROL ACU)"
Near Ontario, NY 14519
David
Job Details: 08/20/2019
DRYER ELECTROLUX EIED55HIWO Checked temp of dryer. Unit cycling at 130. Unit testing good. Vent testing good.
Near Rochester, NY 14620
Steve
Job Details: 08/20/2019
WASHER WHIRLPOOL MAH4000AWW Found the bearing is very loud. The machine did not spin at all during spin cycle. The cost of the repair will outweigh a new machine. Charged partial service fee.
Near Irondequoit, NY 14617
Steve
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDF510PAYSA Replaced motor sump assembly for motor getting power but not running. Found the dishwasher is not fastened to the counter. Informed customer. The dishwasher tested good
Near Rochester, NY 14616
Steve
Job Details: 08/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced top rack rails for broken rails causing top rack to fall. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Fairport, NY 14450
Evan
Job Details: 08/20/2019
DISHWASHER KITCHENAID KDTE204ESS3 Customer stated that unit was filling with water but never moving wash through cabinet. Checked for error codes. Unit was displaying code 4-3 for wash motor not running. Replaced wash motor and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 08/20/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that unit was not washing during cycle. Checked for error codes. Unit was displaying error code f2e1 for stuck key. No other codes were present. Ran diagnostic cycle with clear plastic door on unit to observe while functioning. Watched unit during diagnostic cycle. Unit is functioning as it should consistently spraying water through upper and lower spray arm. Could not find issue with unit at this time other than stuck key error. Also advised customer to use rinse aid for improved washing /drying.
Near Walworth, NY 14568
Evan
Job Details: 08/20/2019
RANGE WHIRLPOOL WEG730H0DS0 Customer stated unit was displaying error code for cooling fan failing to run. Checked for error codes. Unit displaying f8e0 error code for cooling fan voltage to low. Tech sheet calls for replacement of cooling fan. Replaced cooling fan. Ran test preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Macedon, NY 14502
Evan
Job Details: 08/20/2019
DRYER MAYTAG MED6000XW0 Replacing rear deflector due to old deflector making contact with Heater vent causing unit to melt. Replaced deflector. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 08/20/2019
WASHER MAYTAG MVWB880BW0 Customer stated that unit is flashing UL error code for unbalanced load. Upon inspection discovered that bearing was failing on machine and suspension was extremely loose. Both parts will need to be replaced. Quoted customer to replace suspension and bearing. Customer does not want to proceed at this time due to cost of repair. Suggested for customer to contact manufacturer for possible coverage. If customer is to receive coverage please order...W10435302 bearing W10440786 suspensionCollecting service call fee
Near Farmington, NY 14425
Dave
Job Details: 08/20/2019
DRYER ROPER RGD4516FW0 Replaced timer due to unit just running and never turning off . Tested unit .tested good .
Near Farmington, NY 14425
Dave
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRT148FZDB00 Replaced fresh food door . Door as no damage.
Near Spencerport, NY 14559
Steve
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Replaced fresh food evaporator fan motor for motor getting power but not running, causing evaporator to frost over. The refrigerator tests good. ; used 1 W10633627 (MOTOR-EVAPORATOR) from stock"
Near Webster, NY 14580
Evan
Job Details: 08/20/2019
COOKTOP KITCHENAID KICU500XBL01 Customer was not available at selected time for service. Tech is ordering parts based on service pointer W10645073C for similar issue ; ordrng 1 W10857230 (CONTROL ) and 1 WPW10396615 (UI)
Near Rochester, NY 14620
Shaiman
Job Details: 08/20/2019
WASHER MAYTAG MHW6630HW0 Replaced control and valve. Repair successful; customer monitor.
Near Rochester, NY 14624
Shaiman
Job Details: 08/20/2019
DRYER FRIGIDAIRE FASE7073LW0 Tested power at the terminal block and unit is only getting 120v; 220v is needed for unit to turn on. Tested power at the socket. 120v present from L1 to ground however no power present from L1 to L2. Suggested customer to contact an electrician.
Near Rochester, NY 14616
David
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Unit is leaking from the dual valve when ice is dispenser ordering UI and valve; rqstng P&A on 1 W10759802 (cntrl-elec) and 1 WPW10341329 (water valve assy)
Near Rochester, NY 14610
Evan
Job Details: 08/20/2019
OVEN WHIRLPOOL RBS275PRB00 Replacing control due to relay on control welding itself shut causing unit not to sense temperature correctly. Replaced control. Ran test preheat to 350. Unit preheated as it should could not replicate issue. Unit tested good
Near Irondequoit, NY 14617
David
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MRT711BZDM00 "Spoke to customer. Still having a problem with air infiltration. Ordering doors. Food items freezing in the fresh food section as well. Ordering thermistor and control. Will schedule when doors arrive ; rqstng P&A on 1 LW10651926 (dor-fip) and 1 LW10651929 (dor-fip) and 1 W10802061 (cntrl-elec) and 1 WP2315539 (motor-evap) and 1 WPW10383615 (thermistor), states that autho needed"
Near Rochester, NY 14606
Shaiman
Job Details: 08/20/2019
WASHER ROPER RTW4516FW2 Replaced control and calibrated. Repair successful.
Near Lima, NY 14485
Dave
Job Details: 08/20/2019
WASHER MAYTAG MVWX655DW1 Right hand bottom corner of the washer lid was broken at the hinge . No signs of abuse . Quoted customer for repair . Declined job due to part cost . Contacted office and was able to get part cover . Customer was willing to move forward with repair . Installed new hinges and lid. Calibrated unit and ran auto diagnostics. Unit tested good .
Near Webster, NY 14580
David
Job Details: 08/20/2019
REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Customer was unavailable rescheduled for Tuesday ; schdld next appmnt for 8/20 TUE 2 pm
Near Rochester, NY 14612
David
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDBH02 Left side door gasket is ripping. Ordering gasket. ; ordrng 1 W10830276 (gasket-fip)
Near Hilton, NY 14468
David
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit had only made a half a bin of ice since thawing fill tube. Filled ice maker mold in diagnostics. Recycled power and tested in diagnostics. Customer to monitor. If problem persists return with a valve and a control W11330931 WPW10341329