We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/29/2022
Lid is broken around left hinge and does not open and close properly. Ordering lid.; rqstng P&A on 1 W11259006 (Lid)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
Dave L
Job Details: 11/29/2022
"Replaced motor, cover and belt. Calibrated and tested. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irondequoit, NY 14617
Dave L
Job Details: 11/29/2022
Replaced outer tub due to leak. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Penfield, NY 14526
James
Job Details: 11/22/2022
Unit not defrosting. Sensors passed in diagnostics. Ran manual defrost. Heater not turning on. L1 loose inside connector. Secured connection and replaced thermistor. Verified heater operation. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Bloomfield, NY 14469
Josh Henchen
Job Details: 11/22/2022
"Customer stated washer isnt cycling correctly. Checked and found F0E3,F2E1. Ran diagnostic cycle, all functions as expected. Ran rapid wash cycle, works as expected. Ran Drain and spin all functions as expected. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/22/2022
Unit was leaking on floor of apartment. Found leakage coming from faucets in apartment and not from machine. Customer recorded video of issue and will consult maintenance.; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Macedon, NY 14502
Josh Henchen
Job Details: 11/22/2022
"Customer stated popcorn button would run for about 10 secs then flash F4E4. Checked and found F4E4, replaced control and tested with a bag of popcorn, all functions as expected. Microwave checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/22/2022
"Replaced ice container. When dispensing cubes container arm moves correctly. On previous container, arm would get caught intermittently, which would cause some crushed ice to dispense that would buildup on lip of door. Customer will monitor. If symptom persists, order solenoid for repair WP2152713.; dspstn on spec-tagged invntry: 1 WPW10558424 ICE-CONTAINER"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Rochester, NY 14625
James
Job Details: 11/22/2022
Unit randomly throws f3e1 error will run through sometimes. Tested pressure hose. Replaced sensor and reset power. Ran quick wash cycle. Couldn't replicate problem. If problem persists replace W11032117.
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Pittsford, NY 14534
Josh Henchen
Job Details: 11/22/2022
"Customer stated left over water in tray and display locked not allowing them to do anything. Replaced dispenser. Checked and found no error codes, Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Rochester, NY 14610
Andres V
Job Details: 11/22/2022
Customer stated unit was leaking. I looked underneath unit and found small leak coming from water valve. Valve was not threaded on right and was not sealed all the way. I took off water supply line and reinstalled it. Turned water back on and checked for leaks. I did not see any. Unit is working properly
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Hilton, NY 14468
Dave L
Job Details: 11/22/2022
SR7734765323 documented lo flo error with techline. Found standpipe not meeting minimum height requirements and low hot water pressure both drivers of a low flow error. Recommending water pressure be addressed
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Penfield, NY 14526
James
Job Details: 11/22/2022
Unit not drying properly and making whirring noise. Blower stripped to motor shaft. Need motor and blower wheel. Motor under ten year warranty. ; ordrng 1 WP697772 (Wheel) and 1 Sh15 and 1 W11364931 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Hilton, NY 14468
Dave L
Job Details: 11/22/2022
Replaced iceMaker and removed rear shim.Shim needs to be placed under right hand side to levelProperly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ00
Near Webster, NY 14580
James
Job Details: 11/22/2022
Filter wont fully insert into housing causing no water. Ice bin is warped and wont sit flat on ice chute. ; ordrng 1 WPW10293212 (Chute) and 1 W11244434 (Bin) and 1 W11162041 (Housing)
We serviced a
WHIRLPOOL DRYER
Model NA
Near Rochester, NY 14620
Andres V
Job Details: 11/22/2022
Duplicate job.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Rochester, NY 14608
Andres V
Job Details: 11/22/2022
"Customer stated unit was not cooling properly and it was leaking water. I diagnosed unit found drain plug clogged and also defrost sensor not ohming correctly. I cleared out ice and drain plug, unit needs a new defrost sensor. Ordering defrost sensor kit.; ordrng 1 W10902214 (Thermistor), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
James
Job Details: 11/22/2022
Unit not heating. Thermostat blown. Replaced thermal cut off kit and inspected vent. Unit functions properly. ; used 1 279816 (Cutoff) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 11/22/2022
Unit has weak cooling in fridge. Frost buildup behind evap cover. Tested heater and was able to energize. Melted out all frost and ice and replaced jazz board. Unit operating normal.
We serviced a
WHIRLPOOL WASHER
Model Wtw8200yw0
Near Hilton, NY 14468
Dave L
Job Details: 11/22/2022
Replaced drain pump due to broken impeller. Tested ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14620
Josh Henchen
Job Details: 11/22/2022
"Replaced drain pump due to faulty seal, spraying water. Tested dishwasher on prowash checks good no leaks. Ran diagnostic cycle, no leaks all functions as expected. Dishwasher checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Pennellville, NY 13132
Chuck G
Job Details: 11/22/2022
Customer stated that gasket came out in the upper right hand corner. I verified the issue. I replaced gasket. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV3
Near Rochester, NY 14624
Josh Henchen
Job Details: 11/22/2022
"Customer stated light bulb wouldn't turn on. Checked and found no light socket holder. Ordering light holder W10210871.; ordrng 1 W10210871 (Light holder), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Syracuse, NY 13207
Ray Benedetto
Job Details: 11/22/2022
Replaced door switch. Tested for power and heat. All operations normal.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, NY 14608
Andres V
Job Details: 11/22/2022
I called customer to make sure the doors were at his house. he said that only the RC door was there and not the FC. he wanted the one door installed so I installed but we're still waiting on the freezer door. Customer will contact us when he's got it.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14624
Ray Benedetto
Job Details: 11/22/2022
Replaced right door. Unit operating normal.
We serviced a
KITCHENAID OVEN
Model KODC304ESS00
Near Jamesville, NY 13078
Doug Balcom
Job Details: 11/22/2022
Replaced upper thermostat. Test unit it is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Central Square, NY 13036
Chuck G
Job Details: 11/22/2022
Customer is concerned about the film pealing off at the bottom of outer door. I inspected unit and did find some peeling under the outer door and rust forming. Ordering outer door W11461694 and nameplate W11178521; ordrng 1 W11461694 (Front panel) and 1 W11178521 (Name plate)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Salina, NY 13208
Doug Balcom
Job Details: 11/22/2022
"Customer states burning smell. Found pulley on motor has melted at the end allowing belt to come off and dig into the shield. Per techline replacing gearcase, motor, belt, splutch, and shield. Ordering parts. SR# 7735111734; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Cicero, NY 13039
Doug Balcom
Job Details: 11/22/2022
Customer states unit leaks. Found water inlet hose to drain pump disconnected. Reconnected hose. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/22/2022
Replaced control and UI. ran diagnostic test no codes. Unit is operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Central Square, NY 13036
Chuck G
Job Details: 11/22/2022
"Customer stated that unit will not go past the rinse cycle. Error codes F2E1-stuck key , F7E1-basket speed fault and F7E6-motor fault. I ran a diagnostic test cycle in which the unit unlocked before it stopping the spin. Unit failed the tachometer test, i inspected the actuator/gearcase and found insulation plugging the hole where the speed sensor goes into. I removed the debris with a shop vac and then calibrated unit. Unit passed the tachometer test and i preformed a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Fulton, NY 13069
Chuck G
Job Details: 11/22/2022
"Replaced control. Tested unit on bake and broil , unit tested good"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS4
Near Oswego, NY 13126
Chuck G
Job Details: 11/22/2022
Customer stated that frame around glass on right hand side of door is coming off. I verified the issue and found that the stainless frame on right side of door is loose which is causing glass to shake. Ordering outer door W11176456 and nameplate W11178521; ordrng 1 W11176456 (Outer door) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 11/22/2022
"Customer concerned about weak cooling in fridge. Unit is set to 38F, unit running at 41F. Freezer is set at 0, running at 0. Adjusted temp to 36F in fridge and -2F in freezer. Unit is running within specifications. Customer will monitor."
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Oswego, NY 13126
Chuck G
Job Details: 11/22/2022
"I called customer 15 minutes prior to arrival and i was directed to VM, i sent a automated call and text. Upon arrival no one was home. I waited 15 minutes and tagged the door ; O-emld tckt"
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, NY 14519
James
Job Details: 11/22/2022
Replaced lights and housing. Unit functions properly.
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0HW2
Near Greece, NY 14626
Dave L
Job Details: 11/22/2022
Right front infinite switch has a shorted pilot. Right front burner limiter is also bad. Ordering burners and switch ; ordrng 1 W11047722 (Burner) and 1 WP3149400 (Switch) and 1 W11517959 (Burner lf) and 2 W11171119 (Burner rear lf rf)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14617
Dave L
Job Details: 11/22/2022
Unit is not defrosting due to incorrect control. Ordering control. ; ordrng 1 W11546609 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMK02
Near Rochester, NY 14617
Dave L
Job Details: 11/22/2022
The control is clicking and causing the unit to restart. Ordering control. ; ordrng 1 W10823803 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 11/22/2022
Unit not heating. Thermal Cut-Off was blown. Replaced thermal Cut-Off kit. Unit powers and heats. ; used 1 279816 (Thermal Cutoff) from stock
We serviced a
WHIRLPOOL RANGE
Model RF302BXYN1
Near Rochester, NY 14619
Andres V
Job Details: 11/22/2022
Customer stated front right burner was not changing temps. Contacts on switch are not opening and closing properly. Unit needs new switch.; ordrng 1 WP3148953 (Infinite switch)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Oswego, NY 13126
Chuck G
Job Details: 11/22/2022
"Customer states that unit has long dry times. I preformed an airflow test in which the unit tested poor for all dryers, i then preformed the same test with vent off and the unit passed airflow test. I explained to the customer that the issue is with his venting and to call a duct cleaning service or replaced the venting. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Phelps, NY 14532
Doug Balcom
Job Details: 11/22/2022
Customer states unit will not drain. Found bad drain pump and optical wash sensor. ; rqstng P&A on 1 W10876537 (Drain pump) and 1 W11084121 (Optical wash sensor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Rochester, NY 14608
Andres V
Job Details: 11/22/2022
Ordered wrong infinite switch.; ordrng 1 WPW10434452 (Infinite switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
Dave L
Job Details: 11/22/2022
Replaced the control and defrosted evaporator. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details: 11/22/2022
Customer had experienced items freezing in fresh food. Went over use and care and set air damper to better meet their expectations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Oswego, NY 13126
Chuck G
Job Details: 11/22/2022
"Customer stated that unit is leaking from the left side of door. No codes. I ran a diagnostic test cycle and i open the door at step 3 and i saw lots of soup suds, i completed the cycle and there was suds left in the tub. I explained to the customer about too much suds and how it will cause water leaks from the door. Wash arms, door gasket and water temp all tested good. Unit tested good"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Cato, NY 13033
Chuck G
Job Details: 11/22/2022
"Customer stated that unit is not cooling. Upon arrival the compressor was not running, i unplugged unit for one minute and plugged back in the compressor started working. Frost pattern tested good, door gasket tested good and evap fan tested good. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HBS04
Near Webster, NY 14580
Andres V
Job Details: 11/22/2022
Replaced the water reservoir. Tested water dispenser unit now dispenses water.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 11/22/2022
"Replaced dispenser due to leaking problem persists service pointer W11481731. Tested washer in quick wash, no leaks. Ran diagnostic cycle, no leaks. Washer checks good."
We serviced a
WHIRLPOOL OVEN
Model WFE540H0AS0
Near Mount Morris, NY 14510
Josh Henchen
Job Details: 11/22/2022
Customer stated range over cooks and is burning everything. Checked and found F3E2. Oven reads 95 degress at room temp. Oven is not cycling correctly. Oven needs a new Control and Oven sensor. Customer would like to go new.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHAZ0
Near Spencerport, NY 14559
Dave L
Job Details: 11/22/2022
Replaced sump assembly due to open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Phelps, NY 14532
Doug Balcom
Job Details: 11/22/2022
"Customer states icemaker not working. Found unit frosted up. Found bad harness connector to heater bad. Ordering harness. ; ordrng 1 W11581973 (Harness), dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER"
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Ontario, NY 14519
James
Job Details: 11/22/2022
Replaced element and tested only getting 120v to bake. Control was damaged when bake element broke. Need control. ; ordrng 1 W11039099 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Webster, NY 14580
James
Job Details: 11/22/2022
Replaced filter and screen. Cleaned sump and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
Andres V
Job Details: 11/21/2022
Customer stated unit was making a grinding noise. I ran a diagnostic cycle but did not hear any noises. I then tested the spin and agitate individually. I still could not hear anything. machine did not have error codes either. Customer is to monitor and let us know if it continues.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Syracuse, NY 13219
Chuck G
Job Details: 11/21/2022
"Customer stated that unit is leaking detergent and it gets stuck and wont unlock. Error code F8E1-valve failure. I ran a component activation test and the hot/cold water valves , drain pump and motor all tested good. I cleaned out debris from the pressure hose and boot. Softener is leaking from the dispenser. Ordering dispenser assembly W11524105; rqstng P&A on 1 W11524105 (Dispenser)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHAL1
Near Rochester, NY 14618
Ray Benedetto
Job Details: 11/21/2022
Unit is leaking from front left corner. Found lower Door seal cracked and allowing water to escape. Need lower Door seal to repair. Part is no longer available.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14625
Ray Benedetto
Job Details: 11/21/2022
"Customer has to reset each step when doing wash. Long fill/no fill error in memory. Adjusted drain hose (see attached picture) so it was not more than 4.5 inches into drain pipe. Tested with self-diagnostic, no issues with draining or errors. Calibrated unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near North Chili, NY 14514
James
Job Details: 11/21/2022
"No cool. Unit at -20psi. Leak tested and unit wouldn't hold pressure, couldn't find leak. Installed compressor stub and uv drier and nitrogen tested at 125psi. Recharged unit and it began cooling. Door gaskets torn. Ordering gaskets, reinspect frost pattern. ; rqstng P&A on 2 W10830162 (Gasket)s, dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , 2 W11504422 COUPLER AL 8X2.2 , 2 W11504423 COUPLER AL 8X2 , 2 W11504424 COUPLER BR 8X1.8 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506619 COUPLER BR 8 , 2 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Penfield, NY 14526
Ray Benedetto
Job Details: 11/21/2022
"Freezer door not closing correctly. Found ice buildup in the right rear of cavity obstructing door. Melted ice, tightened left side rail into liner so door slides evenly. Tightened freezer handle."
We serviced a
JENN AIR MICROWAVE
Model JMV9196CS6
Near Irondequoit, NY 14617
Andres V
Job Details: 11/21/2022
Waiting for maganatron to come in.; schdld next appmnt for 11/25 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/21/2022
Replaced compressor. Evacuated system to 300 microns. Charged system with 48 grams of R600. Replaced refrigerator door gasket. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Dansville, NY 14437
Josh Henchen
Job Details: 11/21/2022
Replaced control due to frost build up in freezer and no cool in fresh food section. Customer will monitor and call back if problem persists.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Syracuse, NY 13219
Chuck G
Job Details: 11/21/2022
Replaced sump assembly. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/21/2022
Customer states rent a center took the dryer back. Unit is not at the customers house.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/21/2022
Customer states unit is noisey. Ran diagnostic test found F7E6 error code. Motor fault. Ordering motor and belt. ; ordrng 1 W10890624 (Motor) and 1 W11239857 (Belt)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Syracuse, NY 13207
Chuck G
Job Details: 11/21/2022
"Customer stated that unit is not drying good and door will not latch. I discovered a loose hinge and a broken latch on door, replaced latch kit 279570. Heating element tested good , hi limit thermostat tested bad . Replaced thermal cutoff kit. Unit tested good ; used 1 279570 (Latch kit), and 1 279816 (Thermal cut off) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Syracuse, NY 13204
Chuck G
Job Details: 11/21/2022
"Customer stated that she smells gas. I could not smell any gas upon entry. I inspected unit and all connections with a leak detector solution and all connections tested good. I turned on bake and tested burners. all igniters, burners and gas valve tested good. I explained to the customer that if she is smelling gas it is not coming from the unit. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mount Morris, NY 14510
Josh Henchen
Job Details: 11/21/2022
"Customer stated squealing noise during final spin. Tightened bolt to gearcase and cam. Checked and found no codes, Ran diagnostic cycle, all functions as expected. Ran recalibrate cycle. Washer checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Perry, NY 14530
Josh Henchen
Job Details: 11/21/2022
"Customer stated very loud during spin cycle. Checked and found no codes, during spin loud rattling and shudder. Unit needs Gearcase W11454741, Cam W10721967, and actuator W10913953.; ordrng 1 W11454741 (Gearcase), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 WPW10006355 ACTUATOR , and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Geneseo, NY 14454
Josh Henchen
Job Details: 11/21/2022
"Customer stated washer is leaking from underneath. Checked and found F0E5. Ran diagnostic cycle, all functions as expected. Checked and found drip from cold water hose to washer, replaced with extra hose customer had. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Churchville, NY 14428
Josh Henchen
Job Details: 11/21/2022
"Customer stated adjuster not working properly and dispenser broke. Replaced Adjuster and dispenser. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER and 1 W10861000 DISPENSER"
We serviced a
MAYTAG DRYER
Model MED6000XW0
Near Rochester, NY 14624
Josh Henchen
Job Details: 11/21/2022
"Customer stated long dry times. Checked and found F4E3,F2E3. Ran diagnostic cycle, checked good. Poor air flow recommended cleaning dryer vent. Dryer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Syracuse, NY 13212
Chuck G
Job Details: 11/21/2022
"Customer stated that unit is not draining well. Error codes F2E1-stuck button , F7E1-tachometer missing , F0E9-ob pause & F0E5-off balance. I ran a diagnostic test cycle in which i discovered that the gearcase, dampers, and actuator all tested bad. Oil got into the motor and actuator. Ordering gearcase W11449840, cam W10721967, motor W11026785, belt W11239857, actuator W10913953, basket W11178224 and dampers W11396716; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11396716 (Dampers) and 1 W11178224 (Basket)"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Clay, NY 13090
Chuck G
Job Details: 11/21/2022
Customer states that unit is not draining. Error code F6E2-communication error. Found that Ui tested bad. Replaced Ui. Calibrated unit and ran a diagnostic test cycle in witch the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Marion, NY 14505
Doug Balcom
Job Details: 11/21/2022
Customer states unit is noisey. Bearing is due to spinner assembly broken. The spinner assembly is no longer available. Unit unrepairable.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Marion, NY 14505
Doug Balcom
Job Details: 11/21/2022
Customer states top rack broken. Found top rack adjuster broken. Ordering top rack adjuster kit. Unit is under warranty was purchased 1\10\2022.; ordrng 1 W10712395 (Adjuster assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 11/21/2022
Customer states unit not running. Found bad control. Replaced and programmed control. Unit is operating as designed. ; used 1 WPW10503278 (Control) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Geneva, NY 14456
Doug Balcom
Job Details: 11/21/2022
"Replaced motor, capacitor and lower harness. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 11/21/2022
Customer states rt burners will not work. Found both infinite switches burnt and no continuity on the wires for the rt burners. Ordering cooktop harness and both infinite switches.; ordrng 1 W11396691 (Cooktop harness) and 1 WP3148952 (Infinite switch) and 1 WP3149400 (Infinite switch)
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 11/21/2022
"Customer stated they had a power outage and sparks came from outlet when plugging in. Checked and found no communication at UI. Replaced console and ran diagnostic cycle, all functions as expected. Ran Calibration cycle. Washer checks good.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11135391 CONSOLE"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Rochester, NY 14606
James
Job Details: 11/21/2022
No bake. 242v to element with infinite resistance. Need element. ; ordrng 1 W10779716 (Element) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
James
Job Details: 11/21/2022
Unit spins off balance and stops mid cycle. Impeller loose on gearcase. Plastic grinding noise from inside gearcase. Motor unable to reach target rpm fault. Feet worn from spinning off balance. Need gearcase parts. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 WPW10687506 (Foot) and 1 W10752283 (Impeller)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB7
Near Rochester, NY 14624
James
Job Details: 11/21/2022
Control panel is flashing. Disconnected ribbon cable and reconnected then unit began functioning. If problem reoccurs replace panel. WP3385741 150.00Sh 15Labor 106.95; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Rochester, NY 14618
James
Job Details: 11/21/2022
Replaced control board and tested. Both ovens functioning properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Rochester, NY 14625
James
Job Details: 11/21/2022
Replaced pump and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14615
Andres V
Job Details: 11/21/2022
"Customer stated units lights were flickering. I asked customer which light she sees flickirering the most customer stated that the freezer light has been giving her the most trouble. I replaced the freezer light, lights stopped flickering. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Rochester, NY 14612
Andres V
Job Details: 11/21/2022
Replaced the ACU. Tested on a reheat cycle. Unit is now working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near Rochester, NY 14626
Andres V
Job Details: 11/21/2022
"Customer stated unit was not heating and making a loud noise. I diagnosed unit found what I thought noise coming from maganatron, when I replaced maganatron and tested it unit lost power completly. I tested the fuse for continuaty I did not find any. Ordering fuse and transformer.; ordrng 1 W11371266 (Transformer) and 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, NY 14626
Andres V
Job Details: 11/21/2022
Customer stated unit was not spinning out clothes. I diagnosed unit found washplate to not be secured down with bolt. Also the hub was worn and not catching the tub so when in a spin cycle only the agitator turn. Unit needs new washplate and hub.; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Andres V
Job Details: 11/21/2022
Replaced ice make informed customer that it may take up to 24hrs to produce ice; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Rochester, NY 14616
Andres V
Job Details: 11/21/2022
Customer states unit was shutting off mid cycle. I put unit into a diagnostic mode found error code F6E4 for floodswitch activated. I ran a diagnostic cycle successfully. The switch is ok. I could not duplicate issue. I reccomend replacing the board. This customer has an extended warranty but did not set it up. He called them while I was in home and they should be sending a dispatch to us for same unit and issue. If so order board W11225084 so we don't have to make three trips out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/21/2022
Ice maker not working and LED not working. Found broken wires on the bottom freezer door. Will need freezer door and LED to repair. Customer not going forward with repair.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
Ice maker producing ice slow. Lowered freezer temperature. Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/21/2022
Unit not making ice. Was able to harvest and fill ice maker. Ordering receiver/emitter Boards for repair.; ordrng 1 W10898445 (Receiver Board) and 1 W10870822 (Emitter Board)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
"Basket shaking violently during spin cycle. Replaced dampers and leveled unit. Unit still shakes and bangs against sides. Needs basket, gearcase and washplate to fix.; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
"Replaced sump. Verified that spray arms were rotating in self-diagnostic. No leakage from drain pump, hose or tub. Heater energizing. All operations normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
"Replaced control board. Tested ice maker, cycled and filled, operating normal."