We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Rochester, New York 14618
Ben H
Job Details:
07/29/2026
"Customer complaint, this dryer does not heat. Tested the unit and the igniter gets hot enough but the gas coils do not open. Replaced gas coils and tested unit for proper operation; used 1 279834 (COIL KIT) from stock"
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/29/2026
Replaced microwave door.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Irondequoit, New York 14617
Zach L
Job Details:
07/29/2026
F5E2 lid unable to lock. Needs new lid lock.; ordrng 1 W10861642 (Lid lock)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rochester, New York 14612
Zach L
Job Details:
07/29/2026
"Levelled unit. Found debris caught in drain pump impeller. Cleared debris and tested, unit working properly."
We serviced a
KITCHENAID OVEN
Model KFGS530SPS0
Near Rochester, New York 14612
Zach L
Job Details:
07/29/2026
Replaced UI and tested. Unit now cycling properly during bake.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33EASKWW
Near Clifton Springs, New York 14432
Jeremy
Job Details:
07/29/2026
"Timer not advancing. Replaced timer, tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Webster, New York 14580
Andres V
Job Details:
07/29/2026
Cleared frost from the evaporator. Installed new evap fan assembly. Tested the fan. Unit is working properly
We serviced a
KITCHENAID RANGE
Model KFEG500ESS7
Near Penfield, New York 14526
Andres V
Job Details:
07/29/2026
Found terminal block shorted out. Replaced terminal block and repaired the wires. Power cord was also needed but we did not have one. Customer is going to get power cord and install it himself.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN9WW
Near Clifton Springs, New York 14432
Jeremy
Job Details:
07/29/2026
Replaced dampers and shifter. Tested good.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near East Rochester, New York 14445
Ben H
Job Details:
07/29/2026
"Customer complaint is the unit does go through a cycle. When I tested the unit it goes straight to done and there is a f7e1 error code for tacometer signal missing. Replaced shift actuator and tested for proper operation; dspstn on spec-tagged invntry: 1 W11626074 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF336SPS01
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/29/2026
Replaced control board for no defrost. Tested and heater coming on. Ran forced defrost. Tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, New York 14607
Trevor
Job Details:
07/29/2026
Installed new control board for S-Code repair project. Calibrated and tested okay.; used 1 W11608056 (Control board) from stock
We serviced a
GENERAL ELECTRIC RANGE
Model GGF600AV2SS
Near Webster, New York 14580
Andres V
Job Details:
07/29/2026
"Replaced the ACU. Overlay that was ordered was dented, I tried use the old one but ripped it while taking it off. Had to put damaged overlay in the mean time till new one arrives. Keypad on unit is fully working now. ; ordrng 1 WB07X48486 (Overlay)"
We serviced a
WHIRLPOOL DRYER
Model CEM2940TQ0
Near Geneva, New York 14456
Jeremy
Job Details:
07/29/2026
"Replaced thermal cutout, tested good."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SGV8WW
Near Penfield, New York 14526
Ben H
Job Details:
07/29/2026
Customer complaint is the unit is completely dead. Found 120 volts going to the unit and the control board is not responding. Ordered new control and UI; ordrng 1 WD21X36561 (Control) and 1 WD21X36744 (Ui)
We serviced a
WOLF RANGE
Model GR304
Near Ontario, New York 14519
Andres V
Job Details:
07/29/2026
The knobs on burners move on their own when it set to a lower setting and will make the flame go down. The oven is also turning on by itself. I spoke to tech line about issues they reccomended replacing all valves and the thermostat; ordrng 1 827646 (Thermostat) and 3 827439 (LF valve)s and 1 827440 (LR valve)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT715SYV6FS
Near Fairport, New York 14450
Ben H
Job Details:
07/29/2026
Customer complaint is the unit is leaking. Found the lower spray arm cracked. Replaced spray arm and tested for proper operation ; used 1 WD22X33499 (SPRAY ARM) from stock
We serviced a
GENERAL ELECTRIC RANGE
Model GGS600AV2WW
Near Sodus Point, New York 14555
Andres V
Job Details:
07/29/2026
"I called techline to ask for help with finding main harness for unit, I was informed that they do not make harness for this model. Unit is getting sent in for product review and they will be in contact with Customer in 24-48 business hours. Case # 24101029 phone number 1-800-626-2005"
We serviced a
GENERAL ELECTRIC DRYER
Model GFT14ESSM3WW
Near Rochester, New York 14604
Trevor
Job Details:
07/29/2026
"Installed new capacitor and tested. Dryer now starting up normally, and heating up. Tested okay."
We serviced a
WHIRLPOOL WASHER
Model WTW4107SW0
Near Rochester, New York 14615
Trevor
Job Details:
07/29/2026
F7E1 error- Speed sensor fault. Installed new actuator assembly and tested. All washer functions are working normally.; used 1 Wpw10006355 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Rochester, New York 14626
Trevor
Job Details:
07/29/2026
F7E1 error code. Checked and found the motor is just humming not turning.Installed new motor capacitor from stock and tested. All washer functions are working normally.; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFS324SPS0
Near Rochester, New York 14616
Trevor
Job Details:
07/29/2026
Dishwasher is turning on and off intermittently especially when the door is opened and closed. I discovered a short in the wiring harness. Resoldered broken connection joint in harness to fuse. Tested okay.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Fairport, New York 14450
Ben H
Job Details:
07/29/2026
Customers complaint is the right hand. Door gasket is ripped. I replaced the door gasket and heated with heat gun to ensure a good seal
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48EASW0WB
Near Brockport, New York 14420
Trevor
Job Details:
07/29/2026
Installed new motor assembly and tested. Dryer ran normally and didn't overheat during brief testing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Rochester, New York 14606
Trevor
Job Details:
07/29/2026
Installed new control board and console. Dishwasher is now working normally.
We serviced a
GENERAL ELECTRIC WASHER
Model PFW870SSV0WW
Near Lyons, New York 14489
Andres V
Job Details:
07/29/2026
Replaced the ACU. Tested the drain pump in a diag and also the spin test. Unit is working properly.
We serviced a
GENERAL ELECTRIC RANGE
Model GGF600AV2SS
Near Avon, New York 14414
Ben H
Job Details:
07/28/2026
"Case number 24224681. Customer states they had a gas smell when using the broiler last week. Intested broiler on high and low and got a consistent ignition every single time with even flame. No gas odor coming from the unit and no leaks. Contacted tech line and they advised that if the unit is functioning properly while I'm there, there is no repair recommended. I instructed the customer to use the broiler more often and monitor"
We serviced a
MIDEA RANGE
Model MGR30S2AST
Near Caledonia, New York 14423
Ben H
Job Details:
07/28/2026
"Customer complaint is a e015 error code for flame sensor. Tested, bake and broil and they both ignite. But the flame only stays where it ignites and does not spread throughout the tube. Called tagline and they suspect the valve is not opening all the way resulting in low gas flow. Tested all the valves and they ohmed out correctly. Tech line suspects control board needs to be replaced; ordrng 1 17171100005465 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14610
Trevor
Job Details:
07/28/2026
Installed new control board for S-Code repair project. Calibrated and tested okay.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Rochester, New York 14623
Ben H
Job Details:
07/28/2026
Safety Case number 24281189 Tech line number 24362241. Customer states the unit with sparking near the control in the back. Found right front infinite switch burned out. Contacted techline and safety to document and quoted customer for new infinite switch; ordrng 1 WPW10434452 (Switch infinite)
We serviced a
KITCHENAID MICROWAVE
Model KCMS185JSS
Near Rochester, New York 14626
Zach L
Job Details:
07/28/2026
Unable to repair. Parts no longer made for this model.
We serviced a
MAYTAG DRYER
Model MED5605RW0
Near Penfield, New York 14526
Andres V
Job Details:
07/28/2026
Replaced the water valve and the nozzle. I tested the unit water is spraying better and building up in the tub
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bloomfield, New York 14469
Jeremy
Job Details:
07/28/2026
Replaced UI for indicator LEDs not illuminating. Tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Mendon, New York 14506
Jeremy
Job Details:
07/28/2026
Referred customer back to whirlpool for parts and labor authorization.
We serviced a
GE REFRIGERATOR
Model GSS22UFMDCC
Near Pittsford, New York 14534
Ben H
Job Details:
07/28/2026
Customer complaint is the unit is not cooling. Found in tire evaporator completely frozen up preventing airflow. Called tech line and we found the ohm reading of the defrost heater to be much higher than it should be. Tech line recommended replacing defrost heater ; ordrng 1 WR51X10101 (Heater)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, New York 14626
Zach L
Job Details:
07/28/2026
Customer experiencing issues with timer. Replaced UI and tested
We serviced a
KITCHENAID COMPACTOR
Model KTTP515TSS0
Near Penfield, New York 14526
Andres V
Job Details:
07/28/2026
Found screw in the main drive gear causing bin to not be able to go back up. Also actuator lever pin falls off theirs no retainer on the other side ; ordrng 1 WPW10451270 (Actuator pedal) and 1 W10806338 (Motor)
We serviced a
GENERAL ELECTRIC RANGE
Model GRF500PV1SS
Near Webster, New York 14580
Andres V
Job Details:
07/28/2026
Replaced the front left switch. Tested burner. Burner is now working properly
We serviced a
GENERAL ELECTRIC RANGE
Model PB965YP5FS
Near Penfield, New York 14526
Ben H
Job Details:
07/28/2026
Customer States the front left burner does not shut off. When you turn the burner on low. It remains on high all the time. Issue between infinite switch and temp sensor on the element. Ordered new infinite switch and element; ordrng 1 WB24X25013 (Infinite switch) and 1 WB30T10135 (Element)
We serviced a
GENERAL ELECTRIC DRYER
Model PTD70EBPT1DG
Near Fairport, New York 14450
Ben H
Job Details:
07/28/2026
Replaced control board and tested unit for proper operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC5236RZ00
Near Webster, New York 14580
Andres V
Job Details:
07/28/2026
Replaced freezer ice maker.
We serviced a
MAYTAG WASHER
Model MVW4005SW0
Near Irondequoit, New York 14617
Zach L
Job Details:
07/28/2026
"F3E1 pressure sensor error. Replaced control and tested, unit working properly."
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW1
Near Pittsford, New York 14618
Zach L
Job Details:
07/28/2026
"F5E1 off balance load error stored. Suspension rods, gearcase, motor, belt, cam, and hub all checked good. Unit working properly. Tub ring had been knocked off mounts, causing rattling noise. Advised resident not to overload unit, and washing unlike fabrics together can cause unbalanced load and banging."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, New York 14580
Andres V
Job Details:
07/28/2026
Found harness at the bottom of the door was cut. Unit would need new door. I gave customer a quote for door replacement but she wants to invest in a new unit.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PVD28BYNHFS
Near Webster, New York 14580
Andres V
Job Details:
07/28/2026
Left outside wall of unit is building up condensation. I called GE sent pictures. They stated they will be calling customer in 2 business days. Case # 24279886
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYVFS
Near Penfield, New York 14526
Trevor
Job Details:
07/28/2026
No answer at door or by text or phone. Left door tag.; O-emld tckt
We serviced a
WOLF OVEN
Model SO30TM/S/TH
Near Penfield, New York 14526
Trevor
Job Details:
07/28/2026
Customer complaints that the oven isn't heating properly and is not getting hot enough by about 20?. Check oven temperature with oven temperature sensor and digital thermometer. Temperature was off by about 15?. Offset temperature in settings by 15?. Recheck temperatures and now oven is shutting off at roughly 350? when set to 350.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT630PYRFS
Near Webster, New York 14580
Trevor
Job Details:
07/28/2026
Unit getting a fill error in the history log. Left side door cable is detached. Checked and cleaned out the pressure sensor. Reattached door cable and leveled unit. Dishwasher tested okay.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14621
Trevor
Job Details:
07/28/2026
F7E1 error- Speed sensor fault. Installed new actuator assembly and tested. All washer functions are working normally.; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Pittsford, New York 14534
Jeremy
Job Details:
07/28/2026
Replaced upper hinge hardware on both doors. Doors now closing and sealing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, New York 14605
Zach L
Job Details:
07/28/2026
"Replaced ice maker. Water has overflowed ice maker into ice bin, causing bin to break when dispensing. Needs new ice bin.; ordrng 1 WPW10558424 (Ice bin SHIP DIRECT TO CUSTOMER)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GPT225SSLSS
Near Rochester, New York 14619
Trevor
Job Details:
07/28/2026
Portable dishwasher unit. Customer unable to hookup sink inlet adapter. Installed new adapter kit and tested. Water is filling normally.
We serviced a
WHIRLPOOL RANGE
Model WSES5030SZ0
Near Penfield, New York 14526
Jeremy
Job Details:
07/28/2026
"Replaced UI, buttons still require pressing extremely hard for response. Called techline, advised that this UI is not capacitive touch and requires a press to activate buttons. Case # 24364287"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC136RPS00
Near Victor, New York 14564
Jeremy
Job Details:
07/28/2026
Found and replaced ripped door seal on right hand door.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT670SFV8DS
Near Webster, New York 14580
Andres V
Job Details:
07/28/2026
Unit is getting 120v checked at the ACU. Tried to use GE tool but would not turn on. Unit will need new ACU.; ordrng 1 WD21X36561 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Webster, New York 14580
Andres V
Job Details:
07/28/2026
Replaced the lower washer harness and the ACU. Unit turned on and is responding to commands. I ran a diag cycle. Unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/28/2026
Customer complaint of continuous drain. Found F3E1 code stored. Replaced control board again in accordance with service pointer. Tested good. Called techline to document call back and control board serial numbers. Case # 24367428; used 1 W11603810 (Control) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW3
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/28/2026
"Found screw lodged in belt gauss causing damage to belt and drive pulley. Removed screw and replaced belt and cam. Tested good.; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Rochester, New York 14618
Trevor
Job Details:
07/28/2026
Upper rack impeller to circulate water came loose. Reinstalled and secured impeller. Tested and working normally
We serviced a
KITCHENAID DISHWASHER
Model KDPS624SPS0
Near Pittsford, New York 14534
Ben H
Job Details:
07/28/2026
Replaced harness and control and tested for proper operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Rochester, New York 14613
Zach L
Job Details:
07/28/2026
"Replaced control and tested, unit working properly."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYVFS
Near Penfield, New York 14526
Trevor
Job Details:
07/28/2026
No answer at door or by text or phone. Left door tag.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Webster, New York 14580
Andres V
Job Details:
07/27/2026
Fresh food section not cooling properly. I found frost covering the evap. Cleaned off the frost and tested power to the evap fan. Found fan getting 12vdc but not moving. ; ordrng 1 W11608966 (Evap fan assembly)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Rochester, New York 14625
Andres V
Job Details:
07/27/2026
I cleaned out the fabric softener cup and underneath as well. Ran a high spin speed with fabric softener and lid open to see what it does. Fabric softener is releasing properly now.
We serviced a
GENERAL ELECTRIC DRYER
Model HTX26EASW0WW
Near Rochester, New York 14613
Trevor
Job Details:
07/27/2026
Dryer cycle knob is cracked and timer stem is rounded. New knob and timer needed.; ordrng 1 WE03X25285 (Knob) and 1 WE04X25280 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ08
Near Rochester, New York 14623
Ben H
Job Details:
07/27/2026
Customer complaint is door handle is loose. I tightened the screw on the door and reattached door handle
We serviced a
WHIRLPOOL DRYER
Model WED4720RW0
Near Rochester, New York 14624
Ben H
Job Details:
07/27/2026
Customer complaint is the unit does not run. Found f3 E1 error code for exhaust thermistor shorted. Remove the top of the unit and found the thermistor harness completely unplugged from the control board. Plugged harness back in and unit now works properly; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS22KYNDRFS
Near Rochester, New York 14610
Ben H
Job Details:
07/27/2026
"Customer complaint is intermittent or varying temperatures saying it barely gets below 40? and is somewhere between 40? and 45? in the fresh food section most of the time. I tested temperatures and the fridge was at 38? set to the lowest setting and the freezer was at 5?. Sealed system and evaporator fan are functioning properly. Due to intermittent issue, I'm ordering a main control with thermistor; ordrng 1 WR55X43825 (Main control)"
We serviced a
GENERAL ELECTRIC RANGE
Model JB256RT4SS
Near Rochester, New York 14609
Ben H
Job Details:
07/27/2026
Customer complaint is the stove is completely dead. Check for power going to the stove and found none. Checked panel box and found breaker was turned off. Turned on breaker and tested unit for proper operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC236SPS02
Near Rochester, New York 14610
Ben H
Job Details:
07/27/2026
Customer states the unit makes no ice. Ran forced harvest cycle and the ice Maker did not respond. Replaced ice maker and ran it again and it now runs properly
We serviced a
SUB ZERO REFRIGERATOR
Model 650/02
Near Rochester, New York 14610
Ben H
Job Details:
07/27/2026
Customer complaint is still no ice production. Found more Frost buildup and evaporator fan was frosted up and not spinning causing high temps resulting in no ice production. Defrosted fan and it works properly. Called tech line to figure out why ice buildup is happening. We found the glide for the top rail is missing possibly preventing door from closing properly all the time. Ordered new rail and customer is to make sure the door closes properly till I return and will check for further ice buildup then; ordrng 1 7011163 (Glide)
We serviced a
GENERAL ELECTRIC WASHER
Model GFQ14ESSNWW
Near Brighton, New York 14620
Ben H
Job Details:
07/27/2026
"Knocked on the door with no answer. Attempted to call customer multiple times and was not able to communicate with her. Per KB since this is the second time this has happened, I am to close check it out as complete and customer will need to call to reschedule. Did not have door tag so I left a business card at the door"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Rochester, New York 14623
Ben H
Job Details:
07/27/2026
Customer complaint is the unit does not work. Put unit in the diagnostic mode and it did not make it through the diagnostic cycle and the lights started intermittently blinking. No error code saved so I replaced control board and tested unit and it is operating properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Penfield, New York 14526
Andres V
Job Details:
07/27/2026
UI had no power when I arrived. I checked power at the terminal block i did find 120v. I then checked power at the ACU found voltage as well. Took off UI connector to check power found 12vdc. Plugged it back in the UI powered on and is working. UI is responding to commands and unit starts cycle.
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Fairport, New York 14450
Andres V
Job Details:
07/27/2026
Replaced the belt and tested unit. Unit is working properly
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Macedon, New York 14502
Andres V
Job Details:
07/27/2026
Found unit would not turn on. Checked power at ACU I did find voltage. Tested power at the ACU did not find voltage. Unplugged connectors to see if a short was cussing a power draw but unit would still not turn on. I was able to get hook up connectors to drain pump and get water out. Gave customer a quote for repair but she wants to get a new unit.
We serviced a
JENN AIR REFRIGERATOR
Model JFX2897DRM02
Near Ontario, New York 14519
Andres V
Job Details:
07/27/2026
Found ice was melting in the ice container. I checked the temp in the freezer it was at 2 degrees. Tested the freezer evap fan and evap frost pattern it all checked good. I ran the ice box fan heard is humming and changing speeds would not stay in a high speed. ; ordrng 1 W10846539 (Ice box fan)
We serviced a
JENN AIR DISHWASHER
Model JDB9600CWS
Near Webster, New York 14580
Andres V
Job Details:
07/27/2026
Customer stated unit did not drain one of the cycles but then did drain. I started a cycle and watched it start then drain. I looked in the sink while it was draining to check flow of water. Hoses don't seem to be obstructed by anything. Unit is working properly
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65GSPV0DS
Near Webster, New York 14580
Andres V
Job Details:
07/27/2026
"Replaced the ignitor, gas valve and the flame sensor. Put unit back together and tested it. Unit is heating properly"
We serviced a
GENERAL ELECTRIC DRYER
Model HTX26GASW0WW
Near Rochester, New York 14621
Zach L
Job Details:
07/27/2026
Knob damaged. Needs new knob.; ordrng 1 WE03X25285 (Knob SHIP DIRECT TO CUSTOMER)
We serviced a
GENERAL ELECTRIC DRYER
Model PTD70EBPT1DG
Near Rochester, New York 14617
Zach L
Job Details:
07/27/2026
"Drum hitting rear mount, causing clicking. Adjusted drum and mount, no longer touching."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PXD22HYYFS
Near Rochester, New York 14626
Trevor
Job Details:
07/27/2026
No answer at the door or the phone. Left text message and tagged the door.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, New York 14612
Trevor
Job Details:
07/27/2026
Part ordering problem. Reordering.; ordrng 1 WP2220458 (Lower Coupling) and 1 W10852956 (Spring)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rochester, New York 14616
Zach L
Job Details:
07/27/2026
Replaced sump assy and tested. Unit working properly.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW325ASW0WW
Near Henrietta, New York 14467
Ben H
Job Details:
07/27/2026
Customer complaint is dark sludge buildup in the sink that the washer drains into as well as some weird noises when operating. Fill the unit with water and drained it out and the water that comes out is clean and does not have anything in it. Ran agitation test and the customer identified the noise as the agitator moving back and forth. Explained to the customer that it is normal operation sound and the sludge buildup in the sink is not coming from the unit
We serviced a
MIDEA DISHWASHER
Model MDT24P3CST
Near Webster, New York 14580
Andres V
Job Details:
07/27/2026
Rescheduled for Thursday ; ordrng 1 17176000044714 (UI assembly)
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS66REK8SS
Near Rochester, New York 14616
Zach L
Job Details:
07/27/2026
"Ignitor cracked, will not light. Needs new ignitor.; schdld next appmnt for 7/30 THU !"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Rochester, New York 14612
Zach L
Job Details:
07/27/2026
"Upper limit switch will not actuate, unit continuing to run after carriage reaches top. Needs new limit switch.; ordrng 1 WP777811 (Top limit switch)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS0
Near Rochester, New York 14612
Trevor
Job Details:
07/27/2026
"Installed new parts and tested. Dishwasher now isn't turning on. It will drain but nothing shows on the display. I removed the new control board and reinstalled the old one, but display will not turn on but dishwasher will drain and stop. New console UI is now needed. Part is discontinued. I Won't be able to complete the repair without a new UI. ; rqstng P&A on 1 WPW10084470 (Console (SS))"
We serviced a
MAYTAG WASHER
Model MTW5605RW0
Near Rochester, New York 14612
Trevor
Job Details:
07/27/2026
F7E1 error code. Speed sensor needed. Installed new actuator assembly and tested. Washer is now fully functional.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, New York 14612
Trevor
Job Details:
07/27/2026
Water isn't flowing through the filter assembly. New housing needed.; ordrng 1 W11162042 (Filter housing) and 1 SH15 (SHIPPING /HANDLING)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, New York 14612
Trevor
Job Details:
07/27/2026
Dripping water from backed up frozen defrost drain line. Cleared clogged drain tube and removed ice buildup in the freezer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Hamlin, New York 14464
Trevor
Job Details:
07/27/2026
24356455- tech support #. Ordering new UI for the ice chute freezing up issue.; ordrng 1 W11636543 (UI)
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Rochester, New York 14613
Zach L
Job Details:
07/27/2026
Replaced actuator and tested. Unit working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Avon, New York 14414
Jeremy
Job Details:
07/16/2026
"Replaced gearcase, belt, cam and hub. Ran calibration cycle, tested good.; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW06
Near Pittsford, New York 14534
Jeremy
Job Details:
07/16/2026
Doors are over foamed causing seam separation and door seal channels to bulge. Leveled unit so doors close properly. Ordering doors.; ordrng 1 13109401WQ (FF door) and 1 W11223753 (Badge) and 1 13109214WQ (FZ door)
We serviced a
GENERAL ELECTRIC RANGE
Model C2S950P2MS
Near Pittsford, New York 14534
Jeremy
Job Details:
07/16/2026
Upper oven door is locked and unable to get it unlocked. Called TAG and was told the procedure for unlocking door. Still unable to get door opened due to latch being jammed. Unable to open upper oven door without creating excessive damage to appliance. Unable to retrieve model and serial due to door being locked.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Victor, New York 14564
Jeremy
Job Details:
07/16/2026
"Replaced front seal, tested good."
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model PFQ97HSPV0DS
Near Henrietta, New York 14467
Ben H
Job Details:
07/16/2026
"Customer complaint is the unit says the door is open when it is closed. Tested door switch and it was open when pushed in. Replaced door latch with one provided by square trade and unit still had the same issue. The control board is not reading the door switch properly. I noticed the customer had a four-prong 240 volt outlet and had an adapter going from that to a standard plug. When I tested voltage coming off the adapter to the standard plug, there was still 240 volts applied to the unit. Informed customer adapter is not working and they will need to get their electric fixed before board can be replaced. Part needed is control WH22X35701. Per the office customer will fix electric and then call squared trade to let them know and they will order part; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3136SB00
Near Henrietta, New York 14467
Ben H
Job Details:
07/16/2026
Left hand door has dents in upper left corner. Replaced door