We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ontario, NY 14519
Andres
Job Details: 09/08/2022
Replaced ice maker and led light. I filled ice maker manually through diagnostic. Checked fan as well. Informed customer that it may take up to 24hrs to produce ice.; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Williamson, NY 14589
Andres
Job Details: 09/08/2022
"Customer stated unit is still leaking. I diagnosed unit found that it still leaking from the left bottom corner. Unit is leaking when lower spray arm and top spray arm is spraying, ordering lower spray arm.; ordrng 1 W10837249 (Spray arm) and 1 WPW10327455 (Spray arm) and 1 WP3400918 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Rochester, NY 14619
Josh Henchen
Job Details: 09/08/2022
"Customer stated unit just stopped working. Checked and found F1E1, F0E1. Failed to run diagnostic cycle. When turned on just made a loud humming noise and would not start. Washer needs a new Motor W11026785 and Capacitor W11395618.; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14610
Josh Henchen
Job Details: 09/08/2022
"Customer stated flashes 8 pause 4 pause will not start. Checked and found F8E4, water was in fill tray for float switch. Ran diagnostic, water dripping from fill line. Tightened fill line. Advised to not block arms with dishes. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Williamson, NY 14589
Andres
Job Details: 09/08/2022
"Customer states unit was not producing ice. I put unit into a diagnostic mode and checked for ice maker error codes, found code E5 for bad ice maker thermistor. Unit is getting to temp but thermistor won't let ice maker cycle.; ordrng 1 W11579560 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/08/2022
See notes from job 112635 for work done and parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Rochester, NY 14612
Dave L
Job Details: 09/08/2022
Replaced ice maker that was not filling during harvest. Tested ok; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
JENN AIR RANGE
Model JDS1750FS0
Near Marion, NY 14505
Andres
Job Details: 09/08/2022
"Replaced control panel. Put unit back together and tested touchpad. Interface responded to commands correctly and is now working properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Pittsford, NY 14534
Dave F
Job Details: 09/08/2022
Customer needed to reschedule.; schdld next appmnt for 9/13 TUE PM
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Rochester, NY 14616
Dave L
Job Details: 09/08/2022
Replaced control latch and motor due to motor overtemp error. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11354542 STATOR
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Walworth, NY 14568
Andres
Job Details: 09/08/2022
Customer was not available today. Rescheduled for Monday.; schdld next appmnt for 9/12 MON !
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/08/2022
Customer stated unit not starting. Checked and found unit operating as expected. Explained how to properly start unit. Dryer checks good
We serviced a
MAYTAG WASHER
Model MDB8959SFZ4
Near Rochester, NY 14626
Dave L
Job Details: 09/08/2022
Replaced lower spray arm due to debris build up causing a leak from door. Tested ok. ; ordrng 1 W10803178
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Fairport, NY 14450
Dave F
Job Details: 09/08/2022
Unit had F1E5 CHECK MICROWAVE INVERTER error code . Put cup with water in unit and it was heating . Checked wave guides nothing in there . Put big measuring cup of water to test extended ran time . Unit tested good . Customer will monitor. If problem persists Unit may need inverter and magnetron.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, NY 14606
Dave L
Job Details: 09/08/2022
Wash plate is stripped preventing agitation. Customer declined to have us repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Rochester, NY 14623
Ray Benedetto
Job Details: 09/08/2022
"Replaced ice maker. Tested, cycled and filled. Operating normal."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW
Near Macedon, NY 14502
Andres
Job Details: 09/08/2022
"Took dryer apart went to go take off blower but it was just spinning and would not come off. Tried to use channel looks to take it off but plastic was breaking. Need a blower housing so I can replace blower and motor.; ordrng 1 WPW10211911 (Blower housing) and 4 WP693995 (Screw)s, dspstn on spec-tagged invntry: 1 WP697772 BLOWER"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/08/2022
"Replaced gearcase, motor, hub, cam, belt and control for slow spin and excessive noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM , used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Penfield, NY 14526
Dave F
Job Details: 09/08/2022
Filter housing dripping with water . Opened and closed and reseated filter and tested water no leaks . If problem persists WPW10394053 filter housing . Right hand Door was squeaking due to not having grease on the bottom hinge . Added grease and tested unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14625
Dave F
Job Details: 09/08/2022
Piece inside the filter housing was not sitting correctly and not allowing the filter to pull out right . Fixed part and tested . Tested good . If problem persists order WPW10394053
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Penfield, NY 14526
Andres
Job Details: 09/08/2022
"Customer stated unit got stuck on the sense cycle and would not advance. I diagnosed unit checked for error codes but did not find any, Ran a diagnostic cycle successfully. I checked underneath unit for anything unusual but did not see anything. I then started a normal cycle and watched it, unit sense correctly and advances to the wash part of cycle. I could not duplicate issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Rochester, NY 14611
Dave F
Job Details: 09/08/2022
Compressor is trying to start but is seized and humming . Unit needs new compressor ordering parts .; ordrng 1 W11370574 (Compressor) and 2 W11504415 (8.5/8 coupler)s and 2 W11504431 (7/5 coupler)s and 1 W11506619 (8 in coupler) and 2 W11109499 (Drier)s and 1 W11504445 (5/4 coupler) and 2 W11504449 (4/2 coupler)s and 1 W11506635 (Access valve)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/08/2022
"Customer stated unit not starting. Checked and found hold start operating, explained how to start product properly. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ08
Near Rochester, NY 14623
Ray Benedetto
Job Details: 09/08/2022
"Left hand side of door handle disconnected from freezer door. Disassembled handle and tightened anchor screws. Assembled handle, operation normal."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Ogden, NY 14559
Dave L
Job Details: 09/08/2022
"Pre ordered parts ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11454741 (Gearcase) and 1 W10780045 (Suspension.)"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Brockport, NY 14420
Dave L
Job Details: 09/08/2022
Replaced rollers and idler due to noise. ; used 1 4392067 from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSF21D4MDM01
Near Newark, NY 14513
Jeremy
Job Details: 09/08/2022
Lights in freezer and fresh food were blinking and not staying on steady. Found that issue was being caused by door switch not fully activating. Freed switch to open and close properly and light stays on steady now.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near East Rochester, NY 14445
Josh Henchen
Job Details: 09/08/2022
Replaced faulty motor. Dryer started and heated. Dryer checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Newark, NY 14513
Jeremy
Job Details: 09/08/2022
"Customer stated that unit is leaking from icemaker. Checked and found that water valve is stuck open and water continues to run causing significant leak. Water is shut off to refrigerator at this time. Quoted for valve replacement, customer is going to consider repair and call to authorize.; rqstng P&A on 1 WPW10179146 (Water Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Farmington, NY 14425
Jeremy
Job Details: 09/08/2022
"Icemaker has E2 error code and leaking water. Found fascia heater is not heating and light module is out in fresh food. Also found fill valve has slow drip and icemaker is cracked. Replaced module, ordering icemaker, fill valves and fascia.; rqstng P&A on 1 W11294907 (Icemaker) and 1 W11430645 (Dual Valve) and 1 W10865826 (Valve) and 1 WPW10553630 (Fascia), used 1 W10695459 (MODULE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/08/2022
"Customer stated the issue is the same problem loud not operating correctly. Checked and found F5E2,F2E1, cleared codes ran diagnostic, checks good. Ran normal,Pro wash,delicates cycle functions as expected. Had customer start a load of laundry. Washer checked good."
We serviced a
MAYTAG DRYER
Model MDG4000BWW
Near Avon, NY 14414
Jeremy
Job Details: 09/08/2022
"Customer stated unit does not heat. Checked and found ignitor does not glow, voltage is being supplied. Ordering ignitor; ordrng 1 279311 (IGNITOR)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Phelps, NY 14532
Doug Balcom
Job Details: 09/08/2022
Customer states unit will not fill enough. Ran diagnostic test no codes. Ran a cycle and washer barely fills with water. Ordering a control.; ordrng 1 W11611306 (Control)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, NY 14414
Jeremy
Job Details: 09/08/2022
"Customer stated that unit would not run on drain and spin cycle. Unit has F8E5 error for hot and cold water lines reversed. Checked and found hoses were hooked up reversed. Hooked up hoses correctly, unit operates as expected."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXL25RYMS0
Near Rochester, NY 14624
Ray Benedetto
Job Details: 09/08/2022
Ice maker not working. Jumped ice maker and did not cycle. Needs ice maker to repair.; ordrng 1 WPW10300024 (Ice Maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 09/08/2022
Replaced harneess and main control. Tested diagnostics and verified fan and sensors. Defrosted evap. Warranty harness and labor from previous visits. One year warranty on control. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Irondequoit, NY 14622
James
Job Details: 09/08/2022
"Replaced agitator, gearcase, drum and capacitor. Calibrated and tested spin cycle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14617
James
Job Details: 09/08/2022
Replaced sump assembly and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near Rochester, NY 14617
James
Job Details: 09/08/2022
Ff door not touching cabinet on bottom. Freezer door has too much friction to self close. Adjusted doors and molded gasket with heat gun. Ff door is warped causing top of door to contact liner before bottom. Freezer bushing is coming out of spray foam. Ordering doors. ; ordrng 1 LW10856271 (Door) and 1 WPW10612925 (Badge) and 1 LW10856269 (Door ff)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14621
James
Job Details: 09/08/2022
Ice tray came off of icemaker motor. Reinstalled icemaker and cycled in Diagnostics. Unit cycling properly. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14624
Ray Benedetto
Job Details: 09/08/2022
Unit has no display. Outlet supplying 120 VAC to ACU. Control board supplying 5DC to console. Observed corrosion on board.; rqstng P&A on 1 W11135391 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/08/2022
Heater working. Warm air infusion inside ice box. Tech Line recommended sealing with permagum SR 7734539258.; ordrng 1 212643 (Permagum)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Rochester, NY 14626
James
Job Details: 09/08/2022
Unit not draining. Found check valve stuck closed. Freed check valve and tested twice. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/08/2022
Unit making loud electrical noise from rear right. Inverter making abnormally loud noise. Repositioned wires away from board to dampen vibration. Ordering inverter to repair.; ordrng 1 W11567494 (Inverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Rush, NY 14543
Dave F
Job Details: 09/08/2022
Ice maker is cycling but not getting water . Found water was shut off to unit . Turned water on and still not water . Customer needs to get a plumber to fix water issue .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Rochester, NY 14616
James
Job Details: 09/08/2022
Unit not heating. Door wont close properly. Trim broken. Frame bent. Called techline. Sr7734537511 unit non repairable.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Geneva, NY 14456
Doug Balcom
Job Details: 09/08/2022
Replaced tub. Ran unit no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT
Near Union Springs, NY 13160
Doug Balcom
Job Details: 09/08/2022
"Replaced compressor and filter drier. There is a restriction in the cap tube. Tried flushing the system with ,125 psi of nitrogen. It was unsuccessful. Whirlpool techline deemed unit unrepairable. Issued SR# 7734539195."
We serviced a
KITCHENAID OVEN
Model KODE507ESS05
Near Manlius, NY 13104
Chuck
Job Details: 09/08/2022
"Customer stated that a screw fell out and is concerned about a crack that appeared on the interior glass after running a cleaning cycle on the upper oven. I found that the back left rear screw holding the upper element had fallen out, reinstalled screw. I found a 4 inch crack that is webbing into the corner of the glass that gets worse every time the customer using it caused by running a oven cleaning cycle. Ordering inner glass W11458359; ordrng 1 W11458359 (Inner glass)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Syracuse, NY 13215
Chuck
Job Details: 09/08/2022
The squeaky noise that the customer is gearing is coming from the belt and pulley. Replaced cam and belt. Calibrated unit. Ran a diagnostic test cycle to confirm that the squeaky noise is not longer present. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Marcellus, NY 13108
Chuck
Job Details: 09/08/2022
Customer stated that unit is not working. No codes. After inspecting unit i discovered that the door switch is broken. Ordering door switch WPW10569603. ; ordrng 1 WPW10569603 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Chuck
Job Details: 09/08/2022
Replaced control and actuator. Calibrated unit. Ran a successful diagnostic test cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Auburn, NY 13021
Chuck
Job Details: 09/08/2022
As soon as the customer found out that the unit wasnt covered my a rent a center warranty he did not want to proceed with the service call.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Camillus, NY 13031
Chuck
Job Details: 09/08/2022
"Control Panel did not come with the UI, ordering UI W11460962 and door jumper W11627526. ; ordrng 1 W11460962 (UI) and 1 W11627526 (Jumper)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Henrietta, NY 14467
Josh Henchen
Job Details: 09/07/2022
Replaced heating element per SP: S17304. Ran diagnostic cycle. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Rochester, NY 14618
Josh Henchen
Job Details: 09/07/2022
"Customer stated water leaking from top right corner of dryer. Checked and found no codes, Ran diagnostic and normal steam cycles, functions correctly. Could not find evidence of leak. Dryer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Trumansburg, NY 14886
Doug Balcom
Job Details: 09/07/2022
Customer states unit not cooling. Found unit low on refrigerant. Low side pressure -22 high side pressure 75. Compressor current 1.2 amps. No evidence of leak external to the cabinet. Used uv light to check for leaks. Techline issued SR# 7734531697
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, NY 14618
Andres
Job Details: 09/07/2022
Customer stated that fresh food section was not cooling correctly. I diagnosed unit found it was having a defrost issue causing air to not circulate properly. I tested defrost sensor which passed the test. I then tried to force defrost unit but board was not sending voltage to heating element. Ordering new board.; ordrng 1 WPW10503278 (Acu)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14616
Andres
Job Details: 09/07/2022
Customer stated unit was not heating. I diagnosed unit found error code F5E1 for door not closed within 4 seconds. I ran a diagnostic cycle watched cycle and saw that heater is working. I advised customer to run hot water before starting dishwasher. If customer calls back order .W11306302
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, NY 14612
Dave L
Job Details: 09/07/2022
"Replaced Gearcase and motor due to noise during agitate. Tested ok; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE , used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near East Rochester, NY 14445
Josh Henchen
Job Details: 09/07/2022
Customer stated dryer would turn on but not start. Checked and found motor just humming not spinning tub. Unit needs new Motor 279827; ordrng 1 279827 (MOTOR)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14611
Andres
Job Details: 09/07/2022
"Used automated call to let customer know I was on my way. I arrived to house and knocked on door but no one answered. I tried to call them but phone was discconected. I waited 15 min no one showed up, left door tag."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Macedon, NY 14502
Dave F
Job Details: 09/07/2022
Unit was not plugged in when I arrived .Replaced diffuser that has freezer and freshfood thermistor built on to it . Unit has full frost pattern and discharge line is hot . Customer will Monitor leave unit plugged in if there is further service . If problem persists call techline
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Farmington, NY 14425
Dave F
Job Details: 09/07/2022
Customer no longer needs service .
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Webster, NY 14580
James
Job Details: 09/07/2022
Broil igniter sparks but doesn't ignite. Cleaned ground surfaces and adjusted burner. Tested several times successfully. If problem persists replace WPW10333842
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM0
Near Rochester, NY 14616
Dave L
Job Details: 09/07/2022
Heater was not operating. F7-e1 heater error in diagnostics. Unit oversudsing. Cleared suds and verified heater.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Webster, NY 14580
James
Job Details: 09/07/2022
Unit is loud in spin cycle. Bearings worn in gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15
We serviced a
GE WASHER
Model GTW490ACJ5WS
Near Rochester, NY 14608
Andres
Job Details: 09/07/2022
"Customer stated unit was not spinning out. Diagnosed unit but I could not duplicate issue. I checked lid lock, drain pump, belt to make sure it was on. I ran a high spin speed in diagnostic and also ran a drain and spin. I checked error codes and found error for unbalanced load which can cause the unit not to spin. I informed customer of this and let them know if it happens they need to spread clothes evenly."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Fairport, NY 14450
Jeremy
Job Details: 09/07/2022
Replaced control for broiler not shutting off. Unit checks good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14626
Dave L
Job Details: 09/07/2022
Replaced actuator due to unit not agitating. Unit tested ok; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
James
Job Details: 09/07/2022
"Icemaker leaking into door. Tested icemaker and icemaker doesn't go to home position before cycling, causing water to flow out. Ordering icemaker and ui. ; ordrng 1 W10908391 (Icemaker) and 1 W11099340 (Ui)"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Rochester, NY 14626
Dave L
Job Details: 09/07/2022
Customer concerned with smell when using the dryer. Verified venting and made sure cabinet was clean. The customer is painting trim in the home causing a smell when the gas dryer is used. Documented with whirlpool safety team.
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Rochester, NY 14606
Dave L
Job Details: 09/07/2022
Cooktop glass has a thermal crack. Ordering glass; rqstng P&A on 1 W10751487 (Cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14609
James
Job Details: 09/07/2022
Replaced rh friction sleeve and adjusted hinge. Left parts.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Canandaigua, NY 14424
Dave F
Job Details: 09/07/2022
Found water was splashing over a little bit when filling the fabric softener. Adjusted the level of the unit and adjusted water shut off to help with that . No longer splashing over . Calibrated unit and ran auto diagnostics unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 09/07/2022
"Customer stated that there is water on top of the silverware tray at the end of the cycle and dishes are not dry. Checked and found that rinse aid was empty. Explained that rinse aid needs to be used for complete drying to be accomplished, and explained how to check when rinse aid needs to added. Found no stored error codes and all functions check good in diagnostic cycle. Unit operating as expected."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Baldwinsville, NY 13027
Chuck
Job Details: 09/07/2022
"Customer stated that the door was leaking. Found that the door seal was not attached in the upper left corner, uninstalled and then reinstalled the door seal. Ran a diagnostic test cycle in which the unit operated normally with no leaks . Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 09/07/2022
Hose needed to fix unit has not arrived yet. Called customer and left message explaining that we would follow up with her when we receive the part.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Brewerton, NY 13029
Chuck
Job Details: 09/07/2022
"Customer stated that unit is not filling with enough water and getting stuck on sensing. Error code F8E1-long fill and F3E1-pressure system fault. I inspected unit and found that the pressure hose port was blocked with debris, removed debris. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Rochester, NY 14622
James
Job Details: 09/07/2022
Doors are rough feeling and rusting. Shelf broken in ff section. Freezer is developing frost on food. ; ordrng 1 LW10912110 (Door) and 1 WPW10612926 (Badge) and 1 W11577825 (Door) and 1 W11405257 (Shelf)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13219
Chuck
Job Details: 09/07/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Syracuse, NY 13219
Chuck
Job Details: 09/07/2022
"Customer stated that unit is not agitating very much. No codes. I calibrated unit. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer how the unit agitates, how to load the unit and how much HE detergent to use. Unit tested good"
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AE
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/07/2022
Replaced blown thermal fuse and verified cooling fan operation. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WVWB865GW0
Near Syracuse, NY 13219
Chuck
Job Details: 09/07/2022
Customer stated that unit is not spinning. F7E5-shifter failure. I noticed that gearcase is leaking oil. Replacing gearcase W11393685 and slider W10734521. Calibrated unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14610
Ray Benedetto
Job Details: 09/07/2022
"Door not shutting completely and pops open every time water is called for. Unit is receiving water to the ice maker, but not dispensing. When water pressure is lowered, door does not pop open. Unit still does not dispense water. Will need filter housing to fix. Customer will also need to contact plumber to resolve pressure issue.; ordrng 1 WPW10394053 (Filter Housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Syracuse, NY 13215
Chuck
Job Details: 09/07/2022
I called customer to let them know that i was on my way and they informed me that they are replacing the unit with a Bosch and they no longer need service
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/07/2022
Replaced pressure sensor and hose. Tested on Rapid Wash cycle. Drained three times with no errors thrown. Unit operating normal.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ithaca, NY 14850
Doug Balcom
Job Details: 09/07/2022
Customer states we were supposed to be here last Friday and never showed. Stated home Depot took care of the problem. Cancelled call today.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/07/2022
"Unit making loud grinding sound when going into spin cycle. Belt and pulley cut into safety guard. Ordering gearcase, wash plate, belt, pulley and safety guard to fix.; ordrng 1 W10902814 (Wash Plate) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Clutch Kit) and 1 WPW10006384 (Belt) and 1 W11409708 (Safety Shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14624
Dave L
Job Details: 09/07/2022
Replaced valve and housing. Water tested good. Highly recommending that the customer replace push fitting connection to water supply with a brass fitting rates for standing pressure. Left water off due to push fitting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Ithaca, NY 14850
Doug Balcom
Job Details: 09/07/2022
Customer was not home. No answer at door or on phone. Waited 15 min left door tag. Needs reschedule.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 09/07/2022
Helped DF with washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/07/2022
"Replaced water valve, right front roller. Operating normal."
We serviced a
JENN AIR RANGE
Model JDS1750FS0
Near Elbridge, NY 13060
Chuck
Job Details: 09/07/2022
When i went to replace the console i discovered that the connector to the board was not firmly inserted. I reinstalled the connector from the control to the console and the UI stated working. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NVEXVS01
Near Spencerport, NY 14559
Dave L
Job Details: 09/07/2022
Frost has filled air return preventing cooling in the fresh food section. Found badly torn fresh food gasket. Ordering both door gaskets. Customer will have to defrost air return. ; ordrng 1 2159083 (Gasket) and 1 2159082 (Gasket)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Aurora, NY 13026
Doug Balcom
Job Details: 09/07/2022
Customer states dryer stopped working does nothing. Found no power on L1 to neutral. Advised customer that they need an electrician.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS0
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 09/07/2022
Customer states no heat and hums. Found high voltage transformer humming and magnetron bad. Customer will buy a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14621
James
Job Details: 09/07/2022
R600 sealed systemCompressor locked at 21amps. Need sealed system. Parts on back order; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 2 W11504433 (6\4)s and 2 W11504447 (5\1.8)s and 2 W11506620 (8)s and 2 W11504448 (5\1.8al)s and 1 W11546692 (Evap) and 2 W11504445 (5\4)s and 1 R600 (R600)
We serviced a
MAYTAG DRYER
Model MDE4806AYW
Near Irondequoit, NY 14617
James
Job Details: 09/07/2022
Replaced belt and rollers. Found terminal started to melt at heater. Replaced terminal end. Tested and verified operation. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Fulton, NY 13069
Chuck
Job Details: 09/07/2022
Upon replacing freezer gasket and noticed that the top of the frame/cabinet where the door gasket seals to is concave/dented causing the top of the freezer door not to seal. I called tech line and they explained that there is a tolerance and to roll the gasket upward to pop it out and that should help seal it. I heated up gasket and the freezer door sealed. Unit tested good SR 7734533778