We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN8FS
Near Rochester, NY 14624
Andres
Job Details: 10/24/2023
Replaced roller mount and rollers. Rack is now working correctly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Fairport, NY 14450
James
Job Details: 10/24/2023
Replaced bellows and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Walworth, NY 14568
James
Job Details: 10/24/2023
Unit making vibration from rear. Placed foam between exhaust duct and rear panel. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14606
Andres
Job Details: 10/24/2023
Replaced water valve but got a call from customer that unit is still leaking.
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Penfield, NY 14526
James
Job Details: 10/24/2023
"Unit senses then turns off. F7e1 basket speed fault. Replaced actuator and calibrated. One year warranty on repair; used 1 WPW10006355 (Actuator), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Rochester, NY 14625
James
Job Details: 10/24/2023
Ui error. Replaced ui and tested. Unit functions properly.
We serviced a
AMANA MW-HOOD COMBO
Model AMV2307PFW07
Near Rochester, NY 14618
James
Job Details: 10/24/2023
Door panel separating. Replaced door and inspected.
We serviced a
GE RANGE
Model CHS900P2M5S1
Near Rochester, NY 14612
Dave L
Job Details: 10/24/2023
Door liner is not sealing against glass causing a gap. Ordering liner ; ordrng 1 WB56X24760 (Door liner)
We serviced a
KITCHENAID COMPACTOR
Model KTTS505EPA2
Near Dansville, NY 14437
Jeremy
Job Details: 10/24/2023
Door not opening when lever is pressed. Lever getting hung up on toe kick cover not allowing it to go down far enough. Cut notch in toe kick to allow free movement of door opening lever. Door now opens with press of lever. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14615
Andres
Job Details: 10/24/2023
Unit was cooling when I got there and was working correctly but customer says it wasnt working couple days ago. I installed new control and customer is to monitor situation.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14616
Andres
Job Details: 10/24/2023
Found hub to be worn out and only spinning the agitator. I replaced the hub and calibrated unit. Unit is now spinning. ; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL1
Near Irondequoit, NY 14617
Andres
Job Details: 10/24/2023
Customer has water pooling in the vent. Fan seems to not be working properly. I replaced the fan and gasket on unit. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Rochester, NY 14612
Dave L
Job Details: 10/24/2023
Ice maker motor is stripped and will not longer harvest. Ordering ice maker ; ordrng 1 W11548540 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Spencerport, NY 14559
Dave L
Job Details: 10/24/2023
Customer concerned with installation. Found that the customer had raised the front feet to mediate door closing issue. There are no rubber stops on this model to left unit off of its wheels. Install is correct.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Irondequoit, NY 14617
Andres
Job Details: 10/24/2023
"Unit is having a sealed system issue. Evaporator has a very weak frost pattern, I took the amp reading of the compressor found it pulling .75. evap fan is also making a loud vibrating noise. ; ordrng 1 W11614224 (Compressor) and 1 W11504431 (7/5) and 1 W11504415 (8.5/8) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8) and 1 W11598434 (Evaporator) and 1 W11506620 (8NK) and 1 W11504450 (4/1.8) and 1 W11661208 (Thermistor cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Livonia, NY 14487
Jeremy
Job Details: 10/24/2023
Replaced lid. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Livonia, NY 14487
Jeremy
Job Details: 10/24/2023
"Customer complaint unit not cooling and freezing food in fresh food. Fresh food set to max cold and freezer at normal. Checked temps, 1 in freezer and 35 in fresh food. Adjusted freezer to max cold and fresh food to recommended. Advised customer on item placement to encourage proper airflow. Unit operating as expected."
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Jeremy
Job Details: 10/24/2023
"Replaced motor, speed sensor, shifter and capacitor. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Shortsville, NY 14548
Jeremy
Job Details: 10/24/2023
"Replaced gearcase, cam and belt for faulty bearing. Calibrated and tested, unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11449840 GEARCASE , and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/24/2023
Replaced control and UI for fill tube freezing. Verified operation in diagnostics. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/24/2023
Unit not defrosting. Found harness connection to heater is loose. Needs heater and harness assembly. Defrosted unit. ; ordrng 1 W11650660 (Heater)
We serviced a
MAYTAG DRYER
Model MEDP576KW1P
Near Honeoye, NY 14471
Jeremy
Job Details: 10/24/2023
"Replaced motor, blower, belt and idler for excessive noise. Unit tested good.; dspstn on spec-tagged invntry: 1 W10841144 MOTOR-DRVE"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Hilton, NY 14468
Dave L
Job Details: 10/19/2023
Door panel is rusting ordering door; ordrng 1 W11416371 (Door panel)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near West Henrietta, NY 14586
Andres
Job Details: 10/19/2023
"Found unit does heat but flame does not stay on for very long and doesn't cycle. I replaced the coils unit now heating correctly. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR , used 1 279834b (Coils) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Brockport, NY 14420
Dave L
Job Details: 10/19/2023
Found cam had flashing preventing it from dropping into spin position replaced cam and actuator.Tested under load extensively. Tests ok; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Honeoye Falls, NY 14472
Andres
Job Details: 10/19/2023
Replaced blower and motor on unit. Tested unit did not hear any abnormal noises.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Livonia, NY 14487
Jeremy
Job Details: 10/19/2023
"Unit not cleaning dishes and has failed wash motor error code. Verified voltage to motor. Replaced sump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
MAYTAG DRYER
Model MEDC485HW0
Near Brockport, NY 14420
Dave L
Job Details: 10/19/2023
Fount venting completely restricted. Removed excess venting and removed restriction. Tested ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spencerport, NY 14559
Dave L
Job Details: 10/19/2023
Replaced main control due to unit not responding. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Spencerport, NY 14559
Dave L
Job Details: 10/19/2023
"Start button does not respond. Ordering encoder assembly. ; rqstng P&A on 1 W11627521 (Encoder), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
GE REFRIGERATOR
Model GFE28HSHESS
Near Farmington, NY 14425
Jeremy
Job Details: 10/19/2023
Defrost drain duck bill clogged with debris. Cleaned duck bill and removed ice from under evaporator. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lima, NY 14485
Jeremy
Job Details: 10/19/2023
"Customer complaint of noise at beginning and end of cycle. Ran unit through diagnostics and filled and drained multiple times, unable to reproduce noise. Advised customer to record noise if it reoccurs. Unit operating as expected. If customer calls back preorder drain pump W11412291."
We serviced a
GE DISHWASHER
Model GDT665SSN4SS
Near Pittsford, NY 14534
Andres
Job Details: 10/19/2023
Used service tool and found that unit needs firmware update. I ran a diagnostic cycle and found element is working properly and so is drain pump.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near West Henrietta, NY 14586
Dave L
Job Details: 10/19/2023
Cleared ice from fill tube and replaced heater. Old heater tests open. 120vac to heater. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
Dave L
Job Details: 10/19/2023
"Control is not initiating defrost properly. Ordering control once 3pb dispatched is revived ; rqstng P&A on 1 W11212392 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
GE REFRIGERATOR
Model PYE22KYNHFS
Near Pittsford, NY 14534
Andres
Job Details: 10/19/2023
UI is working intermittently sometimes it'll respond to commands other times it wont. Unit needs new touch pad. ; ordrng 1 WR17X27465 (Touch display) and 1 Wr55x41026 (Dispenser board)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD84GCSN1WS
Near Rochester, NY 14612
Dave L
Job Details: 10/19/2023
Replaced cut off kit and blower. Tests ok
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fairport, NY 14450
Andres
Job Details: 10/19/2023
"Replaced motor and blower fan along with housing. Tested unit, unit no longer makes noise. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Fairport, NY 14450
Andres
Job Details: 10/19/2023
Installed both new switches and led module. Light stays on consistently now.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14612
Dave L
Job Details: 10/19/2023
Rechecked washer found it to be working normally. Removed presoak feature that was causing the unit to pause after fill. Tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Farmington, NY 14425
Andres
Job Details: 10/19/2023
"Capacitor tested open, I replaced it and tested unit on a diag. Unit now agitates and spins. ; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Fairport, NY 14450
Andres
Job Details: 10/19/2023
"Installed new bellow and noticed that it was torn at the top.; ordrng 1 W11314648 (Bellow), dspstn on spec-tagged invntry: 1 W11314648 BELLOW"
We serviced a
GE WASHER
Model GTW750CSL0WS
Near Hilton, NY 14468
Dave L
Job Details: 10/19/2023
Replaced worn drive belt. Tested in drain and spin. Tests ok; used 1 SH15 from stock
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JZ1
Near Lima, NY 14485
Jeremy
Job Details: 10/19/2023
"Oven preheats but will not reignite to maintain temp. Needs ignitor, DSI harness and burner.; rqstng P&A on 1 WP9758079 (IGNTR-OVEN) and 1 W11162730 (DSI) and 1 WP9758078 (Burner) and 1 W10753750 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Hilton, NY 14468
Dave L
Job Details: 10/19/2023
"Unit randomly stops cooling. Dispenser and lights will also stop functioning. Unit has a DC short. Inspected entire length of deli harness and found it to be in good condition. Ordering Deli control, led supply and control ; rqstng P&A on 1 W10804160 (Led power supply) and 1 WPW10675033 (Control) and 1 WPW10769076 (Deli control), dspstn on spec-tagged invntry: 1 W11170612 HARNS- WIRE"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Hilton, NY 14468
Dave L
Job Details: 10/19/2023
Right hand door switches not closing when drawer is shut. Was able to get the unit to heat by lightly pressing on door. Ordering switch assembly. ; ordrng 1 W11610131 (Right hand switch assembly)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Avon, NY 14414
Jeremy
Job Details: 10/19/2023
"Unit has water in drip tray and float is tripping. Emptied water and ran diagnostic cycle, no drips found. Advised customer on loading dishes, detergent usage and running garbage disposal prior to using dishwasher. Unit operating as expected."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Caledonia, NY 14423
Jeremy
Job Details: 10/19/2023
"Unit not able to select cycle, 'please rotate knob to available cycle'. Needs UI panel.; rqstng P&A on 1 W11478526 (UI)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Perry, NY 14530
Jeremy
Job Details: 10/19/2023
Replaced cracked baffle. Unit checks good.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model HDF330PGR5BB
Near Mount Morris, NY 14510
Jeremy
Job Details: 10/19/2023
"Replaced drain pump, unit still not draining. Found that drain hose runs below the floor and is attached to an extension that is looped multiple times, see photos. Unit needs to be installed correctly to proceed further. Showed customer installation instructions with drain requirements."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV06
Near Conesus, NY 14435
Jeremy
Job Details: 10/19/2023
"Unit not making ice. Icemaker tested good in diagnostics. Replaced icemaker, customer to monitor. Unit checks good.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GWE19JYLFS
Near Dansville, NY 14437
Jeremy
Job Details: 10/19/2023
Customer complaint vegetables freezing in crisper drawer and things freezing on top shelf. Checked and found all temps within range. Fans and camper operating as expected. Advised customer on item arrangement to encourage proper airflow. Unit operating as expected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
Andres
Job Details: 10/19/2023
"I replaced the drain pan and harness with new defrost sensor and followed service pointer. Turned unit back on, fan started pushing cold air out"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Clay, NY 13090
Chuck
Job Details: 10/19/2023
Customer stated that unit wont stay balanced . Error code F0E5-OFF BALANCE LOAD DETECTED. After inspecting unit i found that the right rear suspension rod tested bad. Replaced all suspension rods. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Syracuse, NY 13219
Chuck
Job Details: 10/19/2023
"Customer stated that unit is not powering on. I verified the issue. Outlet tested good, control tested bad. Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Syracuse, NY 13208
Chuck
Job Details: 10/19/2023
Customer stated that unit is making a noise and then stopped working. Error code F9E1-long drain. After inspecting unit i found that the drain pump tested bad. Ordering drain pump W10919003; ordrng 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KWH0
Near Cicero, NY 13039
Chuck
Job Details: 10/19/2023
"Customer stated that the unit is not drying and that the door is hitting the cabinet. No codes. After inspecting unit i found that the unit had dropped on one side causing the door to hit the cabinet and not close, i adjusted the feet to allow door to close. Ran a diagnostic cycle in which the unit operated as intended, i confirmed that the heater tested good and that its receiving the proper voltage when the unit calls for it. I also explained to the customer about cycle selection and using rinse-aide. Unit tested good"
We serviced a
GE MICROWAVE
Model JVM1750DP2WW
Near Webster, NY 14580
Andres
Job Details: 10/19/2023
"Replaced both micro switches and switch housing. Tested microwave multiple times, unit is heating and working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF780SLYB0
Near Macedon, NY 14502
James
Job Details: 10/18/2023
Unit shuts off when wash motor is energized. No neutral to motor. Motor at 1200ohms. Need control. Cant verify pump until control is replaced. Customer opt not to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14606
Andres
Job Details: 10/18/2023
Dispenser is not closing all the way letting warm air enter ice bucket area and causing frost to build up. Ordering new dispenser flap; ordrng 1 W11098702 (Dispenser flap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Rochester, NY 14613
Andres
Job Details: 10/18/2023
Replaced the door switch in freezer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14615
Andres
Job Details: 10/18/2023
"Unit was unplugged when I got to home. I plugged unit in and checked for fans and compressor to turn on which they did. I then waited and examined frost pattern saw that it is frosting up and filling the evaporator. Took amp reading of compressor found it pulling 1.03amps. I did a continuaty test on heating element to make sure heater is working and going into defrost. I cannot find the issue with unit, only thing that I think could be happening is am issue with the control. ; ordrng 1 W11293378 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14612
Andres
Job Details: 10/18/2023
"Customer complaint was that door wouldn't close by themselves, Let customer know that is standard and door needs to be pushed."
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Irondequoit, NY 14617
Andres
Job Details: 10/18/2023
"Unit had low ice production that I believe was caused because of a dirty condenser. Temp in freezer was between 15-17, I cleaned out condenser. Customer is to monitor ; ordrng 1 Courtesydiscount"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14612
Andres
Job Details: 10/18/2023
"Customer had video of noise, I listened and found that noises are normal operating noises and are not affecting cooling."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ontario, NY 14519
Andres
Job Details: 10/18/2023
Replaced both rack adjusters on unit. You can now lower and raise rack
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rochester, NY 14609
Andres
Job Details: 10/18/2023
Unit needs new Control. Has error code F6E1 for HMI cannot hear ACU. Tried to put unit Into a diagnostic mode but would not respond to any commands. ; schdld next appmnt for 10/23 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Newark, NY 14513
James
Job Details: 10/18/2023
"Replaced compressor and drier. Pulled unit down to 500 microns. Freezer cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504432 COUPLER BR 6X5 , 1 W11504445 COUPLER BR 5X4 , 1 W11504448 COUPLER AL 5X1.8 , 1 W11504450 COUPLER , 1 W11506619 COUPLER BR 8 , 1 W11506638 STUB EXT 8 , 1 W11656989 COMPRESSOR , 1 W11504416 COUPLER BR 8.5X6 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Newark, NY 14513
James
Job Details: 10/18/2023
Unit screeching during cycle. Rollers worn. Replaced dryer repair kit. Unit functions properly. ; used 1 4392067 (Kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lyons, NY 14489
James
Job Details: 10/18/2023
Replaced suspension and levelled unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Lyons, NY 14489
James
Job Details: 10/18/2023
Icemaker wont cycle. Replaced icemaker and cycled with test switch. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
MAYTAG DRYER
Model LDE19CS
Near Marion, NY 14505
James
Job Details: 10/18/2023
Unit not spinning due to broken belt. Replaced belt and cleaned cabinet unit functions properly. ; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Camillus, NY 13031
Chuck
Job Details: 10/18/2023
Customer stated that the lid is cracked and they have to push down on it to start a cycle. After inspecting the unit i found that the lid and gearcase tested bad. I quoted customer to replace lid and gearcase but they declined the repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KBF042FTX00
Near Camillus, NY 13031
Chuck
Job Details: 10/18/2023
"Customer stated that ice is building up in the freezer compartment with water running onto the floor. Verified the issue. After inspecting unit i found that the evaporator drain was clogged causing the ice buildup, I removed ice and cleared drain tube with a steamer. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Geneseo, NY 14454
Jeremy
Job Details: 10/18/2023
Unit has long fill and overflow error codes. Tested unit and found excessive suds. Advised customer to run unit empty with no added detergent to flush out suds and to use clean washer with affresh to prevent future problems.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14606
Andres
Job Details: 10/18/2023
"I could not find where leak was coming from I tried to get water out the dispenser but was not getting water. I saw that items in fresh food were frozen and you could not control the temp. I tried to put unit into a diagnostic but would not respond. I reccomended replacing the control and water valve. ; ordrng 1 WPW10420083 (Water valve), used 1 WPW10503278 (Control board) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, NY 14580
James
Job Details: 10/18/2023
Unit freezing ff evaporator. Diagnostics passed. Replaced contrl. Warranty from 2/2023. Customer is to monitor. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Baldwinsville, NY 13027
Chuck
Job Details: 10/18/2023
"Customer stated that oven is not igniting. Ignitor and DSI board tested bad. After Replacing Ignitor and DSI the unit would still not light on bake but it would i broil, i switched connections on DSI to test and the result was still the same. Ordering Ignitor WP9758079 and bake/broil harness W11161843; rqstng P&A on 1 WP9758079 (Ignitor) and 1 W11161843 (Bake harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Weedsport, NY 13166
Chuck
Job Details: 10/18/2023
"Customer stated that unit is not making ice. After inspecting the unit i found that the IM tested good, the issue is with the water pressure going to unit. The unit is getting its water supply from a reverse osmosis system and the issue started a month ago when the filters were replaced in the RO system. Water pressure tested bad, i explained it to the customer. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/18/2023
"Replaced gearcase, slider and wash plate for excessive noise in spin cycle. Unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10902814 WASH PLATE"
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/18/2023
Customer stated Maytag paying for repair. No authorization on job. Customer calling Maytag. If customer calls back order control W11564641 and DSI W11162730. No work performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Farmington, NY 14425
Jeremy
Job Details: 10/18/2023
"Unit not draining. Found impeller seized on pump. Replaced drain pump, unit tested good.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Shortsville, NY 14548
Jeremy
Job Details: 10/18/2023
Unit has bad spin bearing causing excessive noise and occasionally seizing up. Needs gearcase.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (CAM) and 1 WPW10006384 (BELT)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Jeremy
Job Details: 10/18/2023
"Replaced motor and control. Tested unit and will not agitate or spin, motor hums but does not move. Pulleys all spin freely when shifter is in agitate or spin. ; ordrng 1 WH03X30517 (Shifter) and 1 WH12X29017 (Capacitor) and 1 WH12X26330 (Speed sensor) and 1 WH03X29559 (Motor) and 1 WH19X27495 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Jeremy
Job Details: 10/18/2023
Replaced all LED modules with kit in accordance with updated service pointer W11460554. S Code S191AQ. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT711SMFZ02
Near West Henrietta, NY 14586
Jeremy
Job Details: 10/18/2023
Replaced fill valve and tested. No drips found and ice maker filled.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14608
Andres
Job Details: 10/17/2023
"Installed new heater assembly harness. Turned unit back on. Evap fan, compreser and condenser fan turned on. Unit is cooling properly"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE25JYKHFFS
Near Henrietta, NY 14467
Jeremy
Job Details: 10/17/2023
Replaced left door for scratches and installed handles for customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Fairport, NY 14450
James
Job Details: 10/17/2023
"Replaced compressor and pulled down to 500 microns unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11506621 COUPLER BR 6 , and 1 W11504445 COUPLER BR 5X4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14612
Dave L
Job Details: 10/17/2023
Ice maker mold heater error resulting in no ice. Verified fill. Ordering ice maker. ; ordrng 1 W11658802 (Ice maker)
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS20
Near Pittsford, NY 14534
Jeremy
Job Details: 10/17/2023
Retainer clip for broil element broken. Replaced retainer clip.
We serviced a
WHIRLPOOL WASHER
Model LSR5100HQ0
Near Rochester, NY 14621
Andres
Job Details: 10/17/2023
Found lid switch to be missing. Replaced the lid switch and tested unit. Unit is spinning and draining now.
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Webster, NY 14580
Andres
Job Details: 10/17/2023
"Instructed customer how to use machine and went over all settings, also checked vent to make sure they had good air flow."
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Webster, NY 14580
Andres
Job Details: 10/17/2023
Control lock was on. Showed customer how to turn it on and off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Fairport, NY 14450
James
Job Details: 10/17/2023
Both door gaskets torn. Replaced rh gasket. Need lh side and adjut doors with alignment tool. ; ordrng 1 W10830162 (Gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Pittsford, NY 14534
Jeremy
Job Details: 10/17/2023
"Replaced left door for discoloration. KitchenAid sent door to customer, part number W11661560."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Fairport, NY 14450
James
Job Details: 10/17/2023
Unit not washing. No errors. Pump surges and doesn't circulate water. Checked pump for obstruction. Need pump assembly. ; ordrng 1 W11416362 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14610
James
Job Details: 10/17/2023
Unit flashing f1e1 and lid not locked. Replaced control and tested. Unit not draining. Found pump turns on if harness is moved. Broken wires in lower harness. ; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, NY 14626
Dave L
Job Details: 10/17/2023
Replaced lower oven cooling fan due to noise. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Rochester, NY 14612
Dave L
Job Details: 10/17/2023
"Replaced lid latch due to reed switch not closing. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY , used 1 SH1 from stock"