We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Irondequoit, NY 14617
Andres V
Job Details:
02/19/2025
"Did not transfer bottom door seal previously, replaced it and tested unit. Unit is no longer leaking ; schdld next appmnt for 2/20 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brockport, NY 14420
Andres V
Job Details:
02/19/2025
Saw video of customer issue I Can hear a valve humming in the background and UI responding to commands but no water. I talked to techline and they suggested replacing dual valve. Customer needs to get authorization first. If she calls back order WPW10341320 SR 7740988242
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Hilton, NY 14468
Andres V
Job Details:
02/19/2025
"Could not get ice maker to cycle, called thlechline and found theirs a grounded wire somewhere. They have deemed unit unrepairable SR 7740987376"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB08
Near Rochester, NY 14626
Andres V
Job Details:
02/19/2025
Installed new turntable ring and tested. Turntable now turns properly
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Rochester, NY 14626
Andres V
Job Details:
02/19/2025
"Could not get unit to duplicate issue. Both burners were working correctly when I tested them multiple times. I was told that usually occurs after they clean it with a spray, I stated that spray is probably clogging the house and getting everything wet. When cleaning burners make sure they are completely dry before lighting"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Rochester, NY 14623
Andres V
Job Details:
02/19/2025
"Unit had no power checked fuse found it t have blown, I replaced the fuse and still got no power. Checked power at the control board and did find 120v ordering control; ordrng 1 W11545876 (Control) and 1 W11194422 (UI), used 1 Wpm0805101 (Fuse) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Rochester, NY 14623
Andres V
Job Details:
02/19/2025
"Replaced the UI, tested it. Unit is responding to commands"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14623
Andres V
Job Details:
02/19/2025
Replaced freezer light all lights turned on. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFP02
Near Pittsford, NY 14534
Zach L
Job Details:
02/19/2025
"Customer experiencing temperature fluctuations of 5 degrees from set point. Thermistors test good, all measuring correctly. Average temperature in fridge the same as set temperature, indicating no issues with unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5328PM00
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
"System restricted, needs new drier and evaporator.; ordrng 1 W11109499 (Drier) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8) and 1 W11579351 (Evaporator) and 1 W11504450 (4x1.8) and 1 W11506620 (8x8 AL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
"Motor unable to move water, needs new sump assy.; ordrng 1 W11613479 (Sump)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
Replaced latch and tested unit; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
GE DRYER
Model GTD38EASW0WS
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
Heat selector shorted on high heat option. Needs new heat selector.; ordrng 1 WE04X25587 (Heat switch)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
"Piece of motor loose and rattling, causing noise. Needs new motor.; ordrng 1 279827 (Motor)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Newark, NY 14513
Zach L
Job Details:
02/19/2025
"Customer complaint is unit constantly drains. Pressure sensing issue. No blockage in pressure hose, fault in control board.; ordrng 1 W11603811 (Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Andres V
Job Details:
02/19/2025
Replaced the damper and the UI control. Turned power back on and set temp to recommended setting.
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rochester, NY 14620
Andres V
Job Details:
02/19/2025
Cycle ice makers and can hear gears turning internally but the paddles are not turning. Unit will need new ice maker ; schdld next appmnt for 2/25 TUE !
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Newark, NY 14513
Zach L
Job Details:
02/19/2025
"Agitator broken, damaging lid latch and impeller.; ordrng 1 W11700916 (Lid lock) and 1 W11614636 (Agitator) and 1 W11510461 (Impeller)"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14607
Zach L
Job Details:
02/18/2025
"Dryer heating properly. Blockage in vent causing drying issues, advised customer to have vent cleaned.; dspstn on spec-tagged invntry: 1 279311 IGNITOR"
We serviced a
KITCHENAID DISHWASHER
Model KUDD01DTTA
Near Rochester, NY 14610
Zach L
Job Details:
02/18/2025
"Unit had error codes stored due to blockage in disposal. Customer cleared blockage, but not error codes. Reset power and tested, unit working properly."
We serviced a
GE DISHWASHER
Model GDP630PYR7FS
Near Irondequoit, NY 14609
Andres V
Job Details:
02/18/2025
"Installed new wash pump, tested unit watch for leaks. Unit is working properly"
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Rochester, NY 14616
Andres V
Job Details:
02/18/2025
"Unit is having intermittent issues with the convection fan, was not turning coming on but after a few minutes it did. Recommended replacing control board.; ordrng 1 W11620570 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14626
Andres V
Job Details:
02/18/2025
I checked evaporator found a giant block of ice around cap tube. Unit has leak. ; ordrng 1 W11504424 (8/1.8) and 1 W11504419 (8/7) and 1 W10836706 (Evaporator) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504416 (8.5/6) and 1 Wpw10143759 (Dye drier) and 1 W11504434 (6/2) and 1 W11504433 (6/4)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB2
Near Rochester, NY 14625
Zach L
Job Details:
02/18/2025
Replaced harness and tested
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Hilton, NY 14468
Andres V
Job Details:
02/18/2025
"Unit seems to be having a low leak, amp draw was 1.8. no frost pattern, step valve works properly. Quotes customer for repair but they want to get a new unit. SR7740977996"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fairport, NY 14450
Zach L
Job Details:
02/18/2025
Replaced lid lock and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fairport, NY 14450
Zach L
Job Details:
02/18/2025
"Evaporator fan shorted, causing power failure. Needs new evaporator fan; ordrng 1 W11578030 (Evaporator fan)"
We serviced a
GE DRYER
Model WSM2700DAWWW
Near Irondequoit, NY 14617
Andres V
Job Details:
02/18/2025
"Found rear support shaft to be causing noise, while inspecting unit found idler pulley to damaged. ; ordrng 1 WE13X10011 (Dryer support shaft) and 1 WE03X29378 (Idler arm)"
We serviced a
KITCHENAID OVEN
Model KODC504PPS02
Near Webster, NY 14580
Andres V
Job Details:
02/18/2025
I replaced the control board and ohmed out the temp sensor. Sensor ohmed out ok. I replaced the control and tested unit with heat probe. Unit did get up to temp. Customer is to monitor to cook and monitor
We serviced a
GE REFRIGERATOR
Model PYE22KYNEFS
Near Fairport, NY 14450
Zach L
Job Details:
02/18/2025
Replaced UI and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Pittsford, NY 14534
Zach L
Job Details:
02/18/2025
Partial frost pattern and over temp compressor. Low side sealed system leak. Needs new evaporator.; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4x1.8) and 1 W11504420 (8x6) and 1 W11506635 (Charging tube) and 1 W11506622 (6x6 al) and 1 W11109499 (Drier) and 1 W11506623 (5x5) and 1 W11504448 (5x1.8)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Rochester, NY 14618
Zach L
Job Details:
02/18/2025
Replaced fan and tested unit
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
Andres V
Job Details:
02/18/2025
Unit has a water pressure issue where it thinks water is in basket and turns on pump but theirs no water. Cleared pressure tube recommended replacing control board.; ordrng 1 W11607637 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Rochester, NY 14625
Andres V
Job Details:
02/18/2025
"Unit has seized compressor can hear compressor turn on buzz loudly and the click off. ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11504445 (5/4) and 1 W11504449 (4/2) and 1 W11676464 (Process tube), dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP"
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Penfield, NY 14526
Andres V
Job Details:
02/18/2025
"Found internal broken wire at the door connection, when I wiggle wire UI comes on. Unit will need new door.; ordrng 1 WR78X37452 (Dispenser door)"
We serviced a
GE DRYER
Model GTD48GASW0WB
Near Rochester, NY 14606
Jeff Miceli
Job Details:
02/18/2025
Replaced timer for random no heat situation. Could not replicate the issue. Unit working properly now.
We serviced a
MAYTAG FREEZER
Model MRT311FFFZ02
Near Rochester, NY 14612
Zach L
Job Details:
02/18/2025
Recharged unit with 46g of R600a and tested
We serviced a
GE DISHWASHER
Model GDP670SMV1ES
Near West Henrietta, NY 14586
Jeff Miceli
Job Details:
02/17/2025
Pump not operating. Needs pump or control if relay is bad. ; ordrng 1 WD21X33682 (Control)
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Henrietta, NY 14467
Jeff Miceli
Job Details:
02/17/2025
Unit randomly squeaking during operation. Needs roller kit. The venting is clear and operating well. The gas coils may be shutting down mid-cycle. Ordering coil kit.; ordrng 1 279834 (Coil kit) and 1 4392067 (Repair ki)
We serviced a
MAYTAG FREEZER
Model MRT311FFFZ02
Near Rochester, NY 14612
Zach L
Job Details:
02/17/2025
"Replaced compressor. Vacuumed down to 500 microns. Unable to recharge fully, out of R600a, will return tomorrow; schdld next appmnt for 2/18 TUE AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14612
Zach L
Job Details:
02/17/2025
"No errors stored, ice maker fills and harvests correctly. Contacted techline, advised to replace UI; ordrng 1 W11387386 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Rochester, NY 14616
Zach L
Job Details:
02/17/2025
Replaced board and tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW05
Near Penfield, NY 14526
Andres V
Job Details:
02/17/2025
I asked customer if bail arm was on top of the ice when it's being dumped in bin. I believe bail arm got stuck in a down position making ice maker think it was empty. I suggested monitoring bail arm arm and making sure it sits on top of ice. If customer calls back order
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Irondequoit, NY 14617
Zach L
Job Details:
02/17/2025
"Freezer at 15 degrees, refrigerator at 45 degrees. Temperature set to warmest setting. Advised customer adjust to recommended temperature settings and monitor."
We serviced a
MAYTAG DRYER
Model MGD5630HW4
Near Pittsford, NY 14534
Andres V
Job Details:
02/17/2025
"Talked to customer and explained that this issue is not covered under warranty since it is a noise issue, I can still diagnose unit but would have to collect service fee. Customer wants to call whp"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Victor, NY 14564
Andres V
Job Details:
02/17/2025
"Thawed out the fill tube, replaced the UI and filled ice maker. Turned max ice on"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS3
Near Ontario, NY 14519
Andres V
Job Details:
02/17/2025
Rack wheels fell out of place and one side was raised while the other was not. Showed customer how you can move rack up and down. Put wheels back on track
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Ontario, NY 14519
Andres V
Job Details:
02/17/2025
"Found ice maker fill line was clogged with ice, error code E5 for bad thermistor and LED lights out. I was able to thaw out line but will not do it on its own. Cleared error code but not sure if it will produce ice ; ordrng 1 W11405309 (UI) and 1 W11683243 (LED lights) and 1 W11658802 (Ice maker)"
We serviced a
AMANA OVEN
Model AGR6303MMS0
Near Rochester, NY 14621
Zach L
Job Details:
02/17/2025
"Board non functional. Caused by cockroach damage. Informed customer warranty will not cover pest damage. Customer unable to pay service fee, is aware bill will be sent.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14605
Zach L
Job Details:
02/17/2025
"Customer states unit not agitating. No error codes. Unit had no issues agitating during service cycle, in service mode, or during normal cycle during testing."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
Andres V
Job Details:
02/17/2025
"Pipe that water drains into is backed up with water, customer will have to get plumber to clear pipes so water can drain properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Irondequoit, NY 14617
Andres V
Job Details:
02/17/2025
"Replaced right side rail, inner door and outter door. Broke off screw inside nut so couldn't put handle on. ; ordrng 1 W10826179 (Screw) and 1 W11157086 (Stud)"
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQO
Near Rochester, NY 14606
Zach L
Job Details:
02/17/2025
Ignitor not heating. Needs new ignitor.; ordrng 1 W10918546 (Round ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Caledonia, NY 14423
Zach L
Job Details:
02/17/2025
"25 degrees in RC section, 0 in FF section. Contacted techline, advised to replace evaporator fan. SR#7740963724; ordrng 1 WP2315539 (Evaporator fan) and 1 W11024683 (Evaporator cover)"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00FOU
Near Pittsford, NY 14534
Jeff Miceli
Job Details:
02/17/2025
Found slow leak at supply tube to right manifold. Tightened and now not leaking. Operating properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Fairport, NY 14450
Zach L
Job Details:
02/13/2025
Replaced compressor. Vacuumed system to 500 microns and recharged with 56g of R600a
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS00
Near Fairport, NY 14450
Zach L
Job Details:
02/13/2025
Replaced oven harness and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near Fairport, NY 14450
Zach L
Job Details:
02/13/2025
Replaced ice maker and water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Pittsford, NY 14534
Zach L
Job Details:
02/13/2025
Replaced door gasket and heated into shape
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Zach L
Job Details:
02/13/2025
"Unit cooling irregularly. Freezing in RC section, thawing in freezer, both intermittent. Airways clear, sealed system and fans all working properly. Temperature sensing issue, needs new damper assembly and UI; ordrng 1 W11518204 (UI) and 1 W11645127 (Damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Spencerport, NY 14559
Andres V
Job Details:
02/13/2025
Unit is pulling .57 amps. Took off back panel evaporator had zero frost build up. Unit has a leak in system. ; ordrng 1 WPW10608485 (Evaporator) and 2 W11504431 (7/5)s and 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 W11504415 (8.5/8) and 1 W11504416 (8.5/6) and 1 W11504434 (6/2) and 1 W11504433 (6/4) and 1 Wpw10143759 (Dye dryer) and 1 W10913906 (Process tube) and 1 W11504424 (8/1.8) and 1 W11504415 (8.5/8) and 1 W11683243 (LED lights)
We serviced a
GE REFRIGERATOR
Model PVD28BYNEFS
Near Hilton, NY 14468
Andres V
Job Details:
02/13/2025
Installed new handle and bezel still got same result. Talked to GE techline and they stated that theirs nothing more that could be done because issue is cosmetic and not affecting functionality.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Hilton, NY 14468
Andres V
Job Details:
02/13/2025
FF section was at 24 and freezer was -3. Talked to techline they want us to put dataloggers in unit for a few days to prove temps are freezing. SR 7740948723; ordrng 2 Dataloggers (Data loggers (ship to customer))s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB08
Near Rochester, NY 14626
Andres V
Job Details:
02/13/2025
The turntable ring wheels are sticking and not letting the glass turn properly.; ordrng 1 W11252182 (Turntable ring)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14607
Zach L
Job Details:
02/13/2025
Replaced motor shield
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Webster, NY 14580
Andres V
Job Details:
02/13/2025
"Fill tube is frozen causing no ice. Thawed it out and cycled ice maker, ice maker is getting water. I believe theirs a broken wire at the harness causing issue. ; ordrng 1 W11577825 (Freezer door)"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS04
Near Penfield, NY 14526
Andres V
Job Details:
02/13/2025
Replaced the UI and thawed out the ice maker fill line then fill ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXTL01
Near Rochester, NY 14609
Andres V
Job Details:
02/13/2025
Water was turned off to the fridge because it was leaking. Cusotmer is to get a plumber.
We serviced a
GE OVEN
Model JRP20BJ2BB
Near Rochester, NY 14611
Andres V
Job Details:
02/13/2025
Replaced the broiler and tested it. Broiler is heating now
We serviced a
MAYTAG DRYER
Model MGDB855DC4
Near Rochester, NY 14610
Andres V
Job Details:
02/13/2025
"Found pulley to be sticking causing noise. I used repair kit replaced rollers and pulley, belt did not fit ; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3FOUND PIN
Near Rochester, NY 14624
Jeff Miceli
Job Details:
02/12/2025
Found pin hole leak in drain hose. Hole was above standard fill line so only leaked when higher water level was in washer. Mail out drain hose to customer ; ordrng 1 W11244231 (Hose-drain MAILOUT) and 1 Sh15 (Ship/handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Clifton Springs, NY 14432
Andres V
Job Details:
02/12/2025
Replaced the lid strike on unit. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Phelps, NY 14532
Andres V
Job Details:
02/12/2025
Found drain pump wire to be cut causing no drain. Replaced harness and tested unit. Unit is washing properly ; used 1 W11643701 (Harness) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDZ05
Near Lyons, NY 14489
Andres V
Job Details:
02/12/2025
"Found unit pulling .73 amps, evaporator had very little to no frost (took pic). Unit has seems to have leak at cap tube. Unit will need sealed system repair. ; ordrng 1 W11578004 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11506619 (8NK) and 1 W11109499 (Dryer) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8) and 1 W11661102 (Process tube) and 1 W11504416 (8.5/6) and 1 WP2315539 (Evap fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Sodus, NY 14551
Zach L
Job Details:
02/12/2025
Restriction in cap tube at drier. Trimmed cap tube and replaced drier. Vacuumed unit to 500 microns and recharged with 50g of R600a. Tested.
We serviced a
GE DRYER
Model GTD48GASW0WB
Near Williamson, NY 14589
Zach L
Job Details:
02/12/2025
Vent blocked. Advised customer to have dryer vent cleaned.
We serviced a
GE DRYER
Model GFD65GSSV0WW
Near Palmyra, NY 14522
Andres V
Job Details:
02/12/2025
"Converted unit to LP, hooked it up to propane and vent as well. Tested unit out unit is heating properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Walworth, NY 14568
Zach L
Job Details:
02/12/2025
Gaskets torn. Shelf and bin warped.; ordrng 2 W10846057 (RC gaskets)s and 1 WPW10737428 (Shelf) and 1 W11175820 (Bin)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Palmyra, NY 14522
Andres V
Job Details:
02/12/2025
Replaced control board and tested unit out. Unit is responding to commands and working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Farmington, NY 14425
Andres V
Job Details:
02/12/2025
"Replaced control board on unit, found a wire to be cut. Reconnected wires using a wire nut. Tested unit out unit is working properly now"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Victor, NY 14564
Andres V
Job Details:
02/12/2025
Found slider was separating causing unit to not go into a spin cycle. Replaced slider and tested unit out. Unit is working properly ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14616
Zach L
Job Details:
02/12/2025
"Ice maker chute overflowing, causing ice buildup at evaporator fan. Cleared ice, needs new fill chute.; ordrng 1 W11645360 (Fill chute), dspstn on spec-tagged invntry: 1 WP2315549 EVAP FAN MOTOR"
We serviced a
KITCHENAID RANGE
Model KFGD500EWH02
Near Fairport, NY 14450
Andres V
Job Details:
02/12/2025
Replaced the front glass on the bottom oven door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hamlin, NY 14464
Zach L
Job Details:
02/12/2025
"Unable to replicate noise. Customer has food pushed against back wall of refrigerator, causing freezing. Advised customer to be mindful of airflow when loading refrigerator."
We serviced a
GE WASHER
Model HTW240ASK6WS
Near Rochester, NY 14608
Zach L
Job Details:
02/12/2025
Replaced drain pump and tested unit
We serviced a
WHIRLPOOL DRYER
Model LGR8857EQ1
Near Fairport, NY 14450
Jeff Miceli
Job Details:
02/12/2025
Motor has bad bearings. Replaced motor. Replaced belt/roller kit as preventative measure. Operating quietly and properly. ; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ontario, NY 14519
Zach L
Job Details:
02/11/2025
"Airflow across condenser blocked. Cleared debris and tested unit, cooling properly.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 and 1 W11504423 COUPLER AL 8X2"
We serviced a
KITCHENAID RANGE
Model KECC604BBL
Near Webster, NY 14580
Zach L
Job Details:
02/11/2025
"Disassembled unit and checked for any electrical shorts. Found no visual issues. Turned on breaker and tested, no issues. Unable to identify cause of breaker trip."
We serviced a
KITCHENAID OVEN-MW COMBO
Model KEMS377DBL1
Near Penfield, NY 14526
Zach L
Job Details:
02/11/2025
Replaced inner door glass
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Rochester, NY 14624
Andres V
Job Details:
02/11/2025
The oven door glass was not installed correctly causing heat and moisture to escape and moisture build up on the knob
We serviced a
GE REFRIGERATOR
Model GNE29GYNHFS
Near Spencerport, NY 14559
Andres V
Job Details:
02/11/2025
Cycled ice maker did not get any water when called for it. Checked water to unit was not getting any. Customer will need to get a plumber out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Hilton, NY 14468
Andres V
Job Details:
02/11/2025
Talked to customer and informed him that this has to be a functional repair and can't be just to make sure unit is working properly or else we would have to collect service fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Hilton, NY 14468
Andres V
Job Details:
02/11/2025
Replaced the freezer light. Top lights started working now. ; dspstn on spec-tagged invntry: 1 W11683243 LED MODULE SERVICE KIT
We serviced a
KITCHENAID RANGE
Model KSDB900ESS9
Near Rochester, NY 14626
Andres V
Job Details:
02/11/2025
Heating element test good along with fuse. Control board not sending power to element ; ordrng 1 W11620583 (Control board)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE00
Near Rochester, NY 14626
Andres V
Job Details:
02/11/2025
"Drain plug was clogged causing water to overflow into freezer. Cleared tube and all ice, unit is working properly ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Rochester, NY 14620
Jeff Miceli
Job Details:
02/11/2025
Replaced dispenser for cracked rinse aid cover..
We serviced a
KITCHENAID OVEN
Model KODE500ESS21
Near Fairport, NY 14450
Zach L
Job Details:
02/11/2025
Replaced cooling fans and tested. Unit preheated to 350 with no issues.
We serviced a
GE DISHWASHER
Model GDP630PYR7FS
Near Irondequoit, NY 14609
Jeff Miceli
Job Details:
02/11/2025
Ran through diagnostics. All functions operate except circulation pump ran for a short time and sounded like it was struggling before it quit running completely. Ordering main sump assembly ; ordrng 1 WD19X25700 (Main Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Honeoye Falls, NY 14472
Zach L
Job Details:
02/11/2025
"Replaced UI and tested. Customer experiencing high temperatures in FF section, temps normal during visit. UI monitors temperature and begins cooling, replacing UI should resolve issue."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Rochester, NY 14618
Zach L
Job Details:
02/11/2025
Freezer fan shorted. Unit powers off every time it tries to start fan. Needs new freezer fan; ordrng 1 W11452196 (Fc fan)