Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 477 customer reviews

Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FRT18S6AWY Condenser fan mount is loose causing a rattle noise. Secured mount to frame of unit. The refrigerator tested good

Near Field St, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer concerned with H20 light illuminating on user interface and a loud humming noise. Reset filter light and lowered front casters to stop vibrating when unit turned on and started.

Near High School Dr, Penfield, NY 14526
Gary T.

Gary T.

WASHER MAYTAG MVWB865GC0 Tightened loose cold water line on the back of the washer. That was leaking down the back of the washer.

Near Chili Ave, Churchville, NY 14428
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 Adjusted charge seemed a little low no evidence of leakage. No UV dye.

Near Chigwell Ln S, Webster, NY 14580
Gary T.

Gary T.

WASHER MAYTAG MVWX700XL2 "Ran diagnostics, overload error code, ran calibration and self tests. Unit checking okay, customer is going to watch."

Near Close Cir, Webster, NY 14580
Gary T.

Gary T.

DRYER GE DHDSL46EG0WW Replaced open door switch not allowing the dryer to run.

Near Beaconview Ct, Rochester, NY 14617
Dave F.

Dave F.

DRYER MAYTAG MED5630HC0 Console display was cracked replaced with new console . Tested unit . Tested good .

Near Lacrosse Cir, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM354DSS5 Dishwasher has error code F6E1 . No water line was hooked up to dishwasher . Dishwasher was a new install . Builders are going to get ahold of the installer to get new water line hooked up .

Near Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDPE234GPS0 Dishwasher not filling with water . Could here the water valve meaning its working . Found that the water was never turned on after installation. . Turned water on . Water hose was loose and leaking water . Tighten water . No leaks . Zip tied drain hose up so it wouldn't get debris backing up in drain hose .Customer just moved in to new build . Tested dishwasher in auto diagnostics. Tested good

Near Chapelhill Dr, Victor, NY 14564
Dave F.

Dave F.

WASHER WHIRLPOOL WTW6600SW2 Washer not filling correctly the pressure sensor failed . Replaced control board . Ran unit in auto diagnostics. Tested good .

Near Pine Tree Dr, Victor, NY 14564
Gary T.

Gary T.

WASHER MAYTAG MVWC416FW1 "Replaced broken agitator, washplate and bolt wasn't allowing customer to use the washer. Tested okay."

Near Flynn Rd, Rochester, NY 14612
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4850HW1 Washer leaking . Tub has crack and that's where it's leaking from . Washer needs new tub W10371566 . Customer is going to call where it was bought it get it replaced .

Near Ayrault Rd, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS2 Customer stated dishes were coming out wet. Checked for error codes no codes present. Did discover that rinse aid dispenser was empty suspecting this is contributing to issue. Ran diagnostic cycle Confirmed heater was turning on and functioning correctly. Filled rinse aid dispenser for customerRequesting that customer runs load and reports back if issue persists.

Near Knightbridge Cir, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104DSS1 Customer stated unit was not draining. Upon inspection discovered unit had glass inside drain pump impeller. Removed glassRan multiple test cyclesUnit now draining as it should Service call fee and labor is on Job 81209

Near Gravel Rd, Webster, NY 14580
Evan E.

Evan E.

RANGE HOTPOINT RGB526DEH3WW Customer stated unit will not light oven or burners. Upon inspection discovered that outlet behind stove is failing unit is not receiving power. Unit does not need spark module

Near Cunningham St, Rochester, NY 14608
Evan E.

Evan E.

RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinge due to old hinges causing door not to seal. Installed new hinge Unit tested good

Near Foxbourne Rd, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG A71204 Replacing injector hose due to unit leaking from air trap on hose. Replaced hose Ran test cycle Unit tested good

Near Hallmark Rd, Rochester, NY 14625
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced left hand door due to water line freezing . Check seals . Refrigerator is sealing good . Adjusted temperatures to recommended. Tested good .

Near Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 Customer concerned with dry times that are longer than usual. Failed airflow test. Suggested customer to clean vent.

Near Hazel Bark Run, Rochester, NY 14606
David L.

David L.

WASHER WHIRLPOOL WHD5090GW0 Unit displaying a main relay fault. Voltage to ACU is correct. Ordering ACU. ; ordrng 1 W11239098 (CONTROL)

Near S Clinton Ave, Rochester, NY 14618
David L.

David L.

DISHWASHER MAYTAG MDBH979AWW3 "Unit is not draining on its own. Can canceled to drain out water. Ordering OWI based on history. ; ordrng 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10648041 VALVE"

Near Hancock St, Rochester, NY 14611
Evan E.

Evan E.

RANGE HOTPOINT RGB526DEH3WW Customer stated unit will not light top burners. Suspecting spark module is failing. Ordering spark module ; ordrng 1 WB13X24323 (SPARK MODULE)

Near Cunningham St, Rochester, NY 14608
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue unit is shutting bake cycle off after being in bake for over an hour. Control has already been replaced. Called tech line After speaking with tech line spoke about possible causes for issue. Tech line could not recommend any resolution for issue due to everything on unit checking out. Technician suspecting an issue with harness Ordering harness SR: 772465970; ordrng 1 W11219895 (HARNESS )

Near Whalen Rd, Penfield, NY 14526
Evan E.

Evan E.

RANGE WHIRLPOOL WFE540H0AS0 Customer stated unit produced large popping noise while unit was in bake. Upon inspection discovered that bake element had made contact with cabinet causing issue. Unit needs bake element new thermal fuse and control Ordering all parts listed above ; ordrng 1 W10779716 (BAKE ELEMENT ) and 1 WP3196548 (THERMAL FUSE ) and 1 WPW10586737 (CONTROL )

Near Midland Ave, Rochester, NY 14621
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU2500XTPT3 Customer stated that 3rd level sprayer keeps falling off into rack. Upon inspection discovered that sprayer had corroded causing unit to keep falling. Also discovered that door gasket was ripped Ordering tube feed Ordering gasket ; ordrng 1 8193983 (SPINNER) and 1 W10542314 (DOOR GASKET ) and 1 WP8558964 (TUBE FEED)

Near Sagamore Cir, Rochester, NY 14617
Evan E.

Evan E.

WASHER MAYTAG MVWC500VW1 Unit is now clicking after new clutch was installed. Discovered that clutch was not installed properly and damaged basket drive. Ordering basket drive ; ordrng 1 W10820043 (BRAKE DRIVE )

Near Deneering Rd, Marion, NY 14505
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GARF19XXYK01 Refrigerator not cooling . Compressor not turning on . Called Techline SR 7724663393 . Ordering compressor WPW10466675 Refrigerator is under warranty. 60 months parts and labor . ; ordrng 1 WPW10466675 (compressor)

Near Onnalinda Dr, Canandaigua, NY 14424
Evan E.

Evan E.

MICROWAVE KITCHENAID KOCE507ESS06 Customer stated that latch is failing door thinks that it is open and is causing unit not to start. Upon inspection discovered that latch on right side is failing to sense when door is shut. Ordering interlock harness ; ordrng 1 W11241293 (INTERLOCK HARNESS)

Near Hidden Meadow, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL LGQ9858LW0 Blown thermal fuse caused no heat. Replaced fuse. Unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Benton St, Rochester, NY 14620
Dave F.

Dave F.

REFRIGERATOR GE ZISS480DXASS Helped Steve .

Near Oak Meadow Trail, Pittsford, NY 14534
Dave F.

Dave F.

OVEN GE JK3500SF3SS Oven had F96 error . Error code for fan to slow . Fan motor seized . Replaced fan motor . Tested unit . Tested good .

Near Vineyard Hill, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR AMANA AFI2539ERB00 Replaced ice maker due to no functioning. Tested unit .tested good .; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER

Near W Church St, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR MAYTAG M1TXEGMYB01 Ice maker fill tube frozen. Found the water was coming in slow . Closed the self tapping water valve and reopened. Tested water flow again . It is now working as expected.

Near Putting Green Ln, Penfield, NY 14526
Dave F.

Dave F.

COOKTOP KITCHENAID KICU509XBL00 Cooktop had thermal crack . Cooktop is covered under warranty . Replaced cook top . Charged labor and shipping . Tested unit . Tested good .

Near Royale Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ED20TKXFW01 Refrigerator temperature was lower then recommended turn up to recommend . Refrigerator turned on and is cooling . Checked compressor and both fans work good . Customer will monitor.

Near Brimsdown Cir, Fairport, NY 14450
David L.

David L.

DRYER MAYTAG MEDC215EW1 Checked unit for long dry times. Venting is clear and unit is getting proper voltage and heating. This is most likely a loading issue. Door catch was difficult to operate adjusted and tested.

Near Huffer Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAB13 Unit was not. Oolong due to not defrosting. Found an open neutral to the defrost heater. Connector was not properly seated preventing the heater from coming on.reseated and tested in test 38. Heater came on.

Near Old Country Rd, Rochester, NY 14612
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE505W0HS1 Customer concerned about a dent in the console that occurred from boiling a pot. Tech line declined coverage and recommended calling Trade Care to seek coverage. Trade Care also declined to repair. Suggesting customer to call customer service. Tech Line: 7724659407Trade Care: 7724624724

Near 4th Section Rd, Holley, NY 14470
David L.

David L.

RANGE AMANA AGR5844VDS1 Documented fired damages. Called techline and whilpool safety.SR7724659325Email pics to Us_cxc_safety@whirlpool.com7724641369

Near Dodge St, Rochester, NY 14606
David L.

David L.

REFRIGERATOR MAYTAG MBF2258XEW6 Damper it making a noise on start up. Damper operating normally. Adjusted temp setting to mitigate noise.

Near Lillian Ln, Rochester, NY 14616
Evan E.

Evan E.

WASHER KENMORE 110.2810231 Customer stated unit was running very loudly during spin cycle. Upon inspection discovered that upper bearing had failing causing issue. Replaced bearings and drive shaft Ran diagnostic cycle Unit tested good

Near Old English Dr, Rochester, NY 14616
David L.

David L.

REFRIGERATOR MAYTAG MFF2055YEM01 Replaced defrost thermistor and cleared coil due to unit not defrosting.

Near Crosby Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced auger motor and sealed cabinet due to u it not dispensing. U it tested good.

Near Legends Way, Rochester, NY 14612
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE234GPS0 Customer stated unit was dripping from corners of door. Checked for error codes. No codes present. Ran diagnostic cycle. During diagnostic cycle discovered that door gasket on left side was out of track not providing a proper seal. Also discovered that unit was. Wet soapy inside cabinet after not adding any soap during cycle. Suspecting these are causes of issue. Reseated door gasket ran multiple test cycles to clear soap out of machine. Recommend customer changing type of soap Unit tested good otherwise

Near Brantley Way, Penfield, NY 14526
Evan E.

Evan E.

DRYER MAYTAG MEDC465HW0 Replacing power cord due to unit having thermal event on l2 at terminal block. Replaced cord Ran test cycle Unit tested good

Near Cady St, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR GE ZISS480DXASS Pulled refrigerator out and replaced condensor fan motor. The refrigerator tested good.

Near Oak Meadow Trail, Pittsford, NY 14534
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced main control and humidity sensor for not sensing humidity and overcooking a potato. Sr#7724660190 tested resistance and harness tested good. Tech line had me try another potato with holes in it from a fork. The microwave sensed it and tested good.

Near Kirklees Rd, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KENMORE 66513403N410 Replace other hose and drain for not draining. The dishwasher is draining now. The disposal fills up and does not drain well. Told customer to run hot water at sink and turn on disposal for a few seconds.

Near East Ave, Rochester, NY 14610
Steve M.

Steve M.

WASHER GE NA123 Found power to motor but inverter has no power. Customer is going to repkace

Near Keswick Rd, Rochester, NY 14609
Steve M.

Steve M.

WASHER WHIRLPOOL CAE2745FQ0 Replaced coin chute for not always activating washer. The coin chute worked five times consistently. The washer tester

Near Dartmouth St, Rochester, NY 14607
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE204GPS0 Replaced motor sump for power to motor but not running. The dishwasher tested good.

Near Aden Hill, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5630HW0 Replaced control. Unit testing good.

Near Citrus Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MGD5630HW0 "After further investigation, the rattling noise came from a plastic grommet on the vent. Secured grommet with a screw. Unit testing good."

Near Citrus Dr, Rochester, NY 14606
Steve M.

Steve M.

WASHER WHIRLPOOL WFW9500TW03 Removed hair from lint trap for no draining. Found the pump was stuck on testing. Removed pump and removed debris. Reassembled and tested and the washer is working as expected.

Near Pittsford Mendon Rd, Mendon, NY 14506
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW1 Replaced console. Unit testing good.

Near Markie Dr W, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2569VEM4 Replaced main control for no operation. The refrigerator tested good.

Near W Lake Rd, Geneseo, NY 14454
Steve M.

Steve M.

OVEN WHIRLPOOL WFG530S0ES0 Installed original gas valve from first repair for stripped threads. The range tested good.

Near Union Corners Rd, Mount Morris, NY 14510
Dave F.

Dave F.

RANGE KITCHENAID KSDG950ESS1 Oven door not closing all the way. Found the door wasn't not put on all the way . Removed door and reseat. Door is now closing as expected.

Near Dugway Rd, Bloomfield, NY 14469
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Gasket can not be replaced. The whole door must be replaced. Ordering FF door.; ordrng 1 LW11255366 (DOOR)

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

WASHER CROSLEY VAW3584GW1 Tub on bottom in cracked and is leaking water . Called techline SR7724650260 documented findings . Customer is going to contact company they bought unit and see if they can return it . Customer will call if wants to move on with repair . Order tub if so W10371566

Near Squirrels Heath Rd, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWC500VW1 Replaced clutch due to not spinning up to speed. Tested unit . Tested good .

Near Deneering Rd, Marion, NY 14505
Dave F.

Dave F.

DISHWASHER KITCHENAID KDFE104DSS2 Dishwasher lights just blinking . Control lock is off. Doesn't respond to touch . Power cycled unit . No change . Unplugged user interface . Drain pump did not come on . Ordering control W10854215 and user interface WPW10537336; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10537336 (panel-cntl)

Near Citation Way, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the right hand door for having a dent on the bottom of the unit .door seals good . Refrigerator door is missing badge after replacement. Ordering badge W10909682 . Ship to customer ; ordrng 1 W10909682 (nameplate)

Near Red Barn Cir, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher had F4E3 error code . Found the washer pump was not turning on . Replaced washer pump . Tested washer in auto diagnostics. Tested good .

Near Dewey Rd, Shortsville, NY 14548
David L.

David L.

WASHER WHIRLPOOL WTW8500BW0 Replaced valve and dispenser due to small leak. Leveled machine and added zip tie to drain hose. Unit tested good.

Near Groundsel Dr, Hilton, NY 14468
Dave F.

Dave F.

MICROWAVE WHIRLPOOL UMV1160CB6 "Called Techline SR 7724654164 . High voltage transformer is burnt . Techline said to order transformer W10836753 , diode W10492278 , capacitor W10850446; ordrng 1 W10492278 (diode) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)"

Near Middle Sodus Rd, Lyons, NY 14489
David L.

David L.

WASHER MAYTAG MVWX655DW1 Washer had bee I a flooded basement and is noisier than normal as a result of the water damage. Unit ran through diagnostics. Transmission is loud and the motor is very corroded. Not recommending a repair due to the amount of damage to the machine. Unit is operational at this time. Calibrated unit.

Near Glenview Ct, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced doors due to misalignments. New doors line up much better.

Near Gasberry Ln, Webster, NY 14580
David L.

David L.

DRYER GE DHDSL46EG0WW Door switch is not closing. Ordering switch; ordrng 1 WE4M415 (DOOR SWITCH)

Near Beaconview Ct, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Icemaker fill tube is frozen and has split. ordering fill tube and returning with icemaker; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

Near Westwood Trail, Webster, NY 14580
Evan E.

Evan E.

WASHER KENMORE 110.2684269 Customer stated unit was not draining water. Spoke with customer about issue. Customer stated they had heavy load inside machine and machine had stopped itself while spinning. After removing clothes customer turned dial to spin again and water began to drain. Filled unit and let it begin cycle. Discovered dog agits were worn. Replaced agits. When reaching spin portion of cycle unit drained and spun out as it should. Filled and drained unit multiple times. Suspecting that unit was off balance during load this was cause for issue. Unit itself is draining as it should. Unit tested good ; used 1 80040 (DOG 4PK) from stock

Near Post Ave, Rochester, NY 14619
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced fan motor and fan blade . Tested unit . Tested good .

Near Ferris Hls, Canandaigua, NY 14424
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL GI5SVAXVL00 Replaced control board that was not sending proper power the the ui. Programmed and tested okay.

Near E Park St, Albion, NY 14411
Evan E.

Evan E.

RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinges due to door not shutting properly. Installed 1 new hinge other hinge is damaged. Returning 1 hinge and ordering new replacement.; ordrng 1 W11162113 (HINGE )

Near Foxbourne Rd, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced ice maker that was not cycling, jump unit and tested OK."

Near Lime Kiln Rd, Albion, NY 14411
Gary T.

Gary T.

REFRIGERATOR KENMORE 106.742344 "Replaced ice maker that was not cycling, tested OK."

Near Jackie Cir W, Rochester, NY 14612
Steve M.

Steve M.

RANGE JENN AIR JGS9900CDF01 Inspected the stove top and found all the screws on the burners are seized. Explained to the customer the cost of the parts would be expensive and he is going to continue to use a lighter to light the right front burners.

Near Riviera Dr, Rochester, NY 14624
Gary T.

Gary T.

RANGE WHIRLPOOL MGR8800FZ0 "Added ground mod, ordering probe and dsi to correct intermittent lighting and oven not holding temp..; rqstng P&A on 1 W10833885 (sensor) and 1 WPW10511278 (module-spk)"

Near N Greece Rd, Rochester, NY 14626
Steve M.

Steve M.

50#IM 15" FS ADMIRAL NA123 Drug test done

Near Chili Ave, Rochester, NY 14624
Steve M.

Steve M.

RANGE WHIRLPOOL WFG550S0HZ0 Found the simmer flames on both front burners were to high causing food to burn and cook to quickly. Lowered simmer flames and the range tested good.

Near Woolacott Rd, Rochester, NY 14617
Steve M.

Steve M.

DRYER FRIGIDAIRE GLGQ2152ES0 "Found dryer squeaking. Ordering bearing kit, felt seal and idler. ; ordrng 1 131863007 (IDLER) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)"

Near Bromley Rd, Churchville, NY 14428
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE504DSS0 Replaced both upper rack tracks for broken racks causing upper rack to not pull out properly. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK

Near Evergreen Ln, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Found gasket loose on fresh food door. Fastened gasket. Lowered front legs for better closing. Loosened and readjusted freezer door for proper seal.

Near Commons Way, Rochester, NY 14623
Steve M.

Steve M.

WASHER MAYTAG MHW8200FW0 Tested washer and the washer sounded normal. Put a load of wet towels in and spun out. The washer worked as expected.

Near Red Lion Rd, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR GE PSW26SGPASS Replaced both fresh food thermistors for freezing in fresh food section. Customer is going to monitor.

Near Little Brook Dr, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR KENMORE 253.934509 Compressor is making a slight buzzing noise on start up. Customer is not interested in repairing

Near Goodman St N, Rochester, NY 14607
David L.

David L.

REFRIGERATOR MAYTAG MBR2255KES Compressor and fans running but there is no cooling. Evaporator is leaking. Quoted customer for an evaporator. Customer is going to replace.

Near Leroy St, Rochester, NY 14612
David L.

David L.

WASHER KENMORE 417.481127 Unit is not starting due to motor current error. Quoted for motor. Use to re is going to replace.

Near Sandalwood Dr, Rochester, NY 14616
Gary T.

Gary T.

WASHER MAYTAG MVWB835DC3 Replaced ui that was not accepting user commands. Tested okay.

Near Johnson Rd, Rochester, NY 14616
Evan E.

Evan E.

WASHER WHIRLPOOL WFW87HEDC1 Replacing drain pump due to impeller inside old pump breaking causing unit not to drain. Replaced drain pump Ran diagnostic cycle Unit tested good

Near Furman Heights, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Replaced suspension and gearcase for tub wobbling during spin. The washer tested good.

Near Groveland Hill Rd, Groveland, NY 14462
Gary T.

Gary T.

RANGE WHIRLPOOL WFG361LVT1 Installed insulated harness kit and grounding screw for bake burner that wouldn't light.; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED

Near Lanvale Park, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS30IXBL7 Customer stated unit was overflowing coming from bottom of front door. Checked for error codes Unit displaying 4 error codes 6-4 (float switch open) 10-1(dispenser electrical problem) 6-6 ( cool water incoming ) 8-2 (drain motor electrical problem) Let unit begin diagnostic cycleWhile letting unit fill with water could see water begin to drip out from underneath door. Waited until portion of cycle where dispenser was supposed to open dispenser did not open and unit was still filling with water. Fill valve triac on control board is shorted unit will need new control board. Quoted customer for repair...W11035586 (control) $187.00Labor $74.90S&H $11.11Service Call $89.95 Tax : $29.03Total : 391.00Customer does not want to proceed at this time Collecting service call fee

Near Hunter Cir, Walworth, NY 14568
Evan E.

Evan E.

RANGE WHIRLPOOL WFE320M0ES2 Replacing terminal block and control due to L2 breaking at terminal block and making contact with cabinet causing board to short out. Replaced blockReplaced control Ran bake test cycle Unit tested good

Near Wilkins St, Rochester, NY 14621
Evan E.

Evan E.

OVEN WHIRLPOOL WFG515S0EW1 Replacing temperature sensor due to unit failing to sense correct temperature. Replaced sensor. Ran test preheat up to 350. Even after calibrating unit down -30 degrees unit is still 75 degrees higher than what control is showing. Ordering control ; ordrng 1 WPW10348710 (CONTROL )

Near Jacobs Rd, Macedon, NY 14502
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Replaced broken hinges on dispenser with ice door kit, replaced leaking water valve. All tested OK"

Near Taft Ave, Rochester, NY 14609
Gary T.

Gary T.

WASHER MAYTAG MVWC465HW2 "Unit had a long fill error code, found cold water valve was mostly off, ran unit and checks okay."

Near Kiniry Dr, Rochester, NY 14609
Evan E.

Evan E.

WASHER MAYTAG A71204 Customer stating that unit is leaking water. Upon inspection discovered that unit was leaking from injector hose between valve and tub. Unit was leaking every time machine was filling. Ordering injector hose ; ordrng 1 WP206680 (INJECTOR HOSE )

Near Hallmark Rd, Rochester, NY 14625
Gary T.

Gary T.

OVEN JENN AIR JJW2830WB00 "Replaced slow running fan causing error codes, aptec warranty. Ran and tested both ovens, checking okay, erased error codes"

Near Chestnut Crescent, Rochester, NY 14624
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE770H0FZ2 "Replaced all door parts. After repair, the door would not shut completely. After further investigation it was discovered that the inside cavity is damaged in the top right corner preventing the door from closing completely. No serviceable parts. Called tech line, unit is not repairable. SR: 7724655490"

Near W Ridge Rd, Rochester, NY 14626
Evan E.

Evan E.

REFRIGERATOR GE PSW26SGPASS Assisting Steve

Near Little Brook Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW "F8E1 Code upon arrival. Water supply was shut off. Turned on water supply, cleared error codes then ran auto diagnostic cycle. Unit completed cycle with no new error codes. Calibrated. Customer monitor."

Near Barnum St, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7800XW4 "Customer concerned with machine not completing a cycle then displaying an error code. Long drain error code. Cleared code, unit testing good.; ordrng 1 W10536347 (drain pump asm)"

Near Shore Dr, Rochester, NY 14622
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS0 "Hinges were binding preventing e door from closing. Adjusted door hinges. Door now shutting properly. Bottom rack wheel is broken ordering wheel to be shipped direct. ; ordrng 1 W10195416VSHIPDIRECT (SHIP DIRECT), dspstn on spec-tagged invntry: 1 W11259786 TRACK"

Near Avery Park Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced lights due to intermittent operation. Lights still not operating. Ordering led and switchesS. ; ordrng 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light)

Near Clardale Dr, Rochester, NY 14616
David L.

David L.

WASHER WHIRLPOOL WFW75HEFW0 Unit is getting stuck in the spin cycle. Ordering ACU per service bulletin w10913408.; eml tckt failed

Near Vintage Ln, Rochester, NY 14615
David L.

David L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Front panel was damaged. Kaypad is also damaged. Ordering keypad. ; ordrng 1 W11302464 (CONSOLE)

Near Spring Creek Cir, Rochester, NY 14612
Evan E.

Evan E.

DRYER MAYTAG MEDC465HW0 "Customer stated unit was not heating. Went to check incoming voltage discovered that L2 had burned up at terminal block causing unit not to heat. Unit needs new cord Ordering cord ; ordrng 1 PT220L (3 WIRE POWER CORD ), dspstn on spec-tagged invntry: 1 279838 ELEMENT"

Near Cady St, Rochester, NY 14611
Gary T.

Gary T.

RANGE WHIRLPOOL WFG525S0HZ1 "FL burner is not lighting consistently, ordering burner assy.; ordrng 1 W11197500 (holder-orf) and 1 W11246789 (igntr-surf) and 1 WPW10515455 (burnr-head)"

Near Cailyn Way, Brockport, NY 14420
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Auger motor has seized up due to moisture buildup ordering auger motor and sealant for mullion. ; ordrng 2 8201711 (adhesive)s and 1 WPW10317991 (motor)

Near Legends Way, Rochester, NY 14612
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Replacing control board due to unit flashing f5e3 error code even after replacing latch. Replaced control Ran diagnostic cycle Unit tested good

Near Long Pond Rd, Rochester, NY 14626
Evan E.

Evan E.

DRYER GE DCVH680GJ1MR Unit is still experiencing same issue. Issue with door has been fixed door is no longer opening during cycle. Unit is shutting off during cycle. Motor is failing causing issue. Motor is overheating causing unit not to spin. Quoted customer to replace motor WE17X23463 (motor) $ 130.00 WE16X20393 (blower wheel) $25.00 Labor $74.90 Customer has decided to replace machine and does not want to proceed with repair

Near Leicestershire Rd, Rochester, NY 14621
Evan E.

Evan E.

DRYER MAYTAG MGD4200BG0 Customer stated door is not closing properly. Upon inspection discovered that hinge inside door was failing causing door to sag therefore not shutting properly.Ordering inner door assembly ; ordrng 1 W11229601 (DOOR ASSEMBLY) and 1 WPW10208398 (HINGE CAP) and 1 WPW10208415 (HINGE BASE ) and 1 WPW10208419 (HINGE PLATE)

Near Mayers Garden, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not draining. Upon arrival unit was full of water. Vacuumed water from unit.Removed pump to inspect impeller. Ran drain cycle with pump uninstalled to observe impeller.Impeller would not spin. Replaced pump Ran diagnostic cycle Unit tested gold

Near Sandoris Cir, Rochester, NY 14622
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6200VW0 Customer stated that unit was flashing SD error code every time unit was going into spin cycle. Removed basket to inspect drive shaft. Shaft was corroded causing wash basket not to move freely. Unit needs bearing and drive shaft kit. Customer does not want to proceed with repair due to age of machine.Collecting service call fee

Near Concord Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW1 Customer stated they were experiencing issues with dispenser drawer. Upon inspection discovered that detergent marker for drawer was falling out of place causing drawer not to open. Removed drawer Reseated detergent marker Reinstalled drawer Checked for error codesNo codes present Ran test cycle Unit tested good

Near Woodsview Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 Gallon bin on door has a broken support and is unusable. Crisper shelf has also split preventing the crisper fro. Opening ordering shelf parts.; rqstng P&A on 1 W11162439 (CRISPER) and 1 W11239961 (BIN)

Near Ellinwood Dr, Rochester, NY 14622
David L.

David L.

RANGE WHIRLPOOL WFG540H0ES1 Unit is not getting a strong spark and is not igniting all the time. Ordering DSI board. Part covered per KB; ordrng 1 WPW10511278 (module-spk)

Near Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR MAYTAG MBF1952VEW1 "Defrosted ice from top of evap, customer was gone for 7 weeks, did not defrost correctly."

Near Sahara Dr, Rochester, NY 14624
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW0 "Ran diagnostics, no error codes, advised customer to run hi temp wash and heated dry. Customer only tried 1 hr was. Advised to use normal and heated dry"

Near Riviera Dr, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Unit was producing ice when I arrived, checking okay, customer to watch. Charged service call only."

Near Orland Rd, Rochester, NY 14622
Evan E.

Evan E.

DRYER MAYTAG MEDX600XW0 Installed dryer repair kit due to unit squeaking while spinning. Replaced all parts included in kit Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

Near Eastbrooke Ln, Rochester, NY 14618
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Replaced control that was unresponsive. Unit tested good. Customer was not home for a signature.

Near Pontiac Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Refrigerator is running warm, customer claims freezer is running warmer than it should. Checked refrigerant pressures pressures were within range. Re-ordering controls and ordering thermistors; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire)"

Near Judy Ann Dr, Rochester, NY 14616
David L.

David L.

WASHER MAYTAG MVWC565FW1 Replaced latch that wasn't locking. Unit tested good. Customer was not home for a signature

Near Newcastle Rd, Rochester, NY 14610
Steve M.

Steve M.

DISHWASHER KENMORE 66513403N410 Replaced drain hose with same result. Tried the new pump no change. Put old pump back on. Ordering other drain hose. ; ordrng 1 WPW10545278 (hose-drain)

Near East Ave, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Wheels have sunken into the linoleum floor making it difficult to move. This is due to small tolerance under the unit and a soft floor. Unit is sitting as designed.

Near Orchard Creek Ln, Rochester, NY 14612
Steve M.

Steve M.

WASHER WHIRLPOOL CAE2745FQ0 Found coin chute not always activating control. Ordering chute. ; ordrng 1 W11126319 (coin chute)

Near Dartmouth St, Rochester, NY 14607
Steve M.

Steve M.

WASHER MAYTAG MVWB450WQ2 Found bearing is loud. Replaced bearing and the washer tested good. Recommended customer to wait until tomorrow to wash clothe to let glue on tub seal to dry. ; used 1 W10435302 (BEARING) from stock

Near Covered Wagon Trail, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR AMANA ARB2117AB Replaced start device for compressor not starting. The refrigerator tested good.

Near Hampshire Ln, Mendon, NY 14506
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced water tube to ice maker for leaking. The refrigerator tested good.

Near Line St, Pittsford, NY 14534
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW0 "Replaced leaking drain line, checked okay"

Near Hager Rd, Rochester, NY 14616
Gary T.

Gary T.

RANGE WHIRLPOOL KSIB900ESS2 "Customer was using nonferrous pans and induction burners would not work, customer education."

Near Moscow Rd, Hamlin, NY 14464
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near New London Rd, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF540PADW3 The unit was leaking out the front center of door. Raised back legs and lowered front legs to push water toward rear of dishwasher.

Near Rockingham St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced drain tube due to unit leaking on the floor. Customer to monitor.; used 1 W10619951 (TUBE-DRAIN) from stock

Near Dunbar Rd, Hilton, NY 14468
Dave F.

Dave F.

FREEZER WHIRLPOOL WRT518SZFM00 Freezer door not shutting correctly. The installers had switched the doors . The freezer door hinge was not in the correct position . Moved to right spot and tightened. Tested door tested good .

Near Fort Hill Ave, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 Replaced user interface for not responding correctly. Calibrated and ran in auto diagnostics. Tested unit . Tested good .

Near Swamp Rd, Canandaigua, NY 14424
Steve M.

Steve M.

50#IM 15" FS ADMIRAL NA123 Rescheduled due to late ; schdld next appmnt for 4/18 THU !

Near Chili Ave, Rochester, NY 14624
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7300DW0 Replaced user interface. Calibrated unit . Ran in auto diagnostics. Tested good .Called techline SR 7724640297 . Documented findings

Near NY-14, Lyons, NY 14489
Gary T.

Gary T.

WASHER WHIRLPOOL RTW4516FW2 "Replaced lid switch that was not latching. Tested okay; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 W11307244 (LATCH) from stock"

Near Ridge Rd W, Albion, NY 14411
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBSD606ESS01 Replaced grill on bottom front of refrigerator.

Near Macedon Center Rd, Macedon, NY 14502
Dave F.

Dave F.

RANGE KITCHENAID KSDB900ESS2 Sticker on Burner knob looks like it was moved causing it to look wrinkled. Tried to move the sticker would not move . Sticker is cosmetic customer is going to call kitchen aid to see if they can get a new knob .

Near Macedon Center Rd, Macedon, NY 14502
Dave F.

Dave F.

DRYER MAYTAG MEDB835DW4 Dryer squeaking while running .tighten all screws on back .opened up dryer found the noise was coming from a loose screw that holds the element to the floor panel . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER

Near Lynx Ct, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU2451XTST1 Replaced bi metal due to unit not operating. Ohm out vent . Tested good . Tested unit . Tested good .

Near Wincanton Dr, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WED8500DC4 Found the white fuse on the blower is open preventing use of dryer. Replaced fuse. Tested airlow with vent tester and

Near Crerand Cir, Rochester, NY 14606
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4949SDZ0 Found grease plugged the drain under the sink. Removed grease and the dishwasher tested good.

Near Solmar Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR MAYTAG MBF2258FEZ02 Installed new door. New door was also dented. Re ordering door.; ordrng 1 W1130120 (DOOR) and 1 WPW10612926 (nameplate)

Near Beach Ave, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Sr7724629369Fresh food evaporator is frozen on the right side. Ordering cover and harness per tech line. Switch to 8 hour defrost mode. ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAP COVER)

Near Canal Woods, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser paddle is sticking. Ordering paddle switch. ; ordrng 1 WPW10346924 (pad)

Near Belvista Dr, Rochester, NY 14625
David L.

David L.

WASHER MAYTAG MVWC565FW1 Unit will not lock ordering latch. ; ordrng 1 W11307244 (LATCH)

Near Newcastle Rd, Rochester, NY 14610
Gary T.

Gary T.

REFRIGERATOR KENMORE 106.742344 "Icemaker is not cycling, ordering icemaker.; ordrng 1 4211173 (sub 4317943)"

Near Jackie Cir W, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Watervalve is leaking and unit needs an ice door kit, ordering parts.; ordrng 1 8201756 (ice dor kt) and 1 W10408179 (water vavle asm)"

Near Taft Ave, Rochester, NY 14609
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 Had customer start laundry unit went through entire cycle and did not fail. Advise customer to move basement sump drain off of same circuit this may be causing issues with power surges.

Near Taylor Rd, Holley, NY 14470
Gary T.

Gary T.

WASHER MAYTAG MVWB835DC3 "Replaced control, ui is not accepting commands, ordering ui.; ordrng 1 W11120178 (console)"

Near Johnson Rd, Rochester, NY 14616
Evan E.

Evan E.

RANGE FRIGIDAIRE FFGF3011LWJ Complaint is that unit was completely dead. Tested all of units functions Tested all 4 burners. Burners are lighting as they should. Tested bake cycle and broil cycle. Both are lighting and functioning as they should. Could not find issue with stove while in home. Unit testing good

Near Cunningham St, Rochester, NY 14608
Gary T.

Gary T.

WASHER MAYTAG MVWC416FW1 Agitator broke ordering wash plate agitator and bolts.; rqstng P&A on 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate)

Near Flynn Rd, Rochester, NY 14612
Evan E.

Evan E.

DRYER MAYTAG MDE308DAYW Customer stating unit is producing whining noise while drum is spinning. Upon inspection discovered that idler pulley was sticking possibly causing noise. Replaced pulley but could still hear noise. Uninstalled drum and ran unit empty. Noise is coming from motor. Quoted customer to replace motor also. WP2200376 motor $ 130.00Customer does not want to proceed at this time due to cost of motor Collecting service call fee and labor for pulley installation. ; used 1 WP37001287 (IDLER PULLEY &SHAFT ) from stock

Near Heberton Rd, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Compressor hesitates to turn on and does not run at expected amps. Replacing compressor and filter dryer.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)

Near Marketplace Dr, Rochester, NY 14623
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stating items are coming out wet and unit is not cleaning as well as it should. Ran diagnostic cycle. Unit was displaying f7e1 error code (no heat ) Ran diagnostic cycleHeater is functioning as it should after cycle. Spoke with customer about running hot water at sink due water temp possibly shutting heater off. Also discovered customer was not using rinse aid. Recommending use of rinse aid and hi temp wash cycle.Unit testing good otherwise ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Harvington Dr, Rochester, NY 14617
David L.

David L.

MICROWAVE WHIRLPOOL WMH78019HZ "Replaced interlocks and fuse due to door sensing error. Unit tested good. ; used 1 W11244490 (INTERLOCK), and 1 WPM0805102 (FUSE, CERAMIC) from stock"

Near Woodsong Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL ET8WTKXKQ10 Defrost drain was clogged causing a water leak in the ff. Cleaned drain line.

Near Ontario St, Rochester, NY 14605
David L.

David L.

MICROWAVE WHIRLPOOL WMH32519CS1 Installed build for customer; dspstn on spec-tagged invntry: 2 8206232A BULB

Near Maryview Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2569VEM4 Found high voltage board not sending power to rest of refrigerator. Ordering main control. ; ordrng 1 WPW10312695 (electronic control)

Near W Lake Rd, Geneseo, NY 14454
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced ice maker due to lost position error. Labor and SC are atec warranty.

Near Millford Crossing, Penfield, NY 14526
David L.

David L.

DRYER MAYTAG MGD5500FC0 Poor adjustment of the feet were causing a loud vibration near the blower. Noise went away after adjustment.

Near Guinevere Dr, Rochester, NY 14626
Steve M.

Steve M.

RANGE WHIRLPOOL WEG750H0HZ Replaced cooling fan due to error codes and faulty part. Unit testing good.

Near Monroe St, Honeoye Falls, NY 14472
Steve M.

Steve M.

OVEN WHIRLPOOL WFE510S0HB1 "Disconnected wire caused bake igniter to malfunction. Secured connection, unit testing good."

Near Ward Hill Rd, Henrietta, NY 14467
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW Unit would not spin. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Caboose Cir, North Chili, NY 14514
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Evap fan is not running, picked up evap fan and repair. Tests okay.; pckd up 1 WP2315539 (motor-evap)"

Near Howard Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5600XW3 Tightened bolt on the drive pully that had come loose. Tested and calibrated.

Near John Jay Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Repaired finding fresh food door that was not closing properly.

Near Edgemere Dr, Rochester, NY 14612
Evan E.

Evan E.

WASHER MAYTAG MVWC500VW1 Customer is stating unit is still not spinning out correctly items are still coming out wet. Ran unit on spin. Discovered that clutch is failing. Ordering clutch ; ordrng 1 WP8299642 (CLUTCH)

Near Deneering Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER WHIRLPOOL WFW87HEDC1 Unit was flashing f9e1 error code unit would not drain. Pump is failing. Vaccumed water from unit. Did not have correct pump to install ordering correct pump returning 4/18; ordrng 1 WPW10605427 (DRAIN PUMP)

Near Furman Heights, Fairport, NY 14450
Steve M.

Steve M.

WASHER WHIRLPOOL MVWC565FW1 Ran diagnositcs and unit checks good. Found the waster had been shut off to the washer after some plumbing work had been done. Turned water on and the washer tested good.

Near Atlantic Ave, Rochester, NY 14609
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL GI5SVAXVL00 "Possible ui failure, board is not available. He control board is. Going to try he control board. Charging service call only.; ordrng 1 WPW10310240 (cntrl-elec)"

Near E Park St, Albion, NY 14411
Dave F.

Dave F.

WASHER WHIRLPOOL WTW6600SW2 Washer has F68 error code pressure sensor out of range Washer gives customer F1 error code . Washer needs new control WPW10189966 ordering control; ordrng 1 WPW10189966 (cntrl-elec)

Near Pine Tree Dr, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL WFW9200SQ00 Removed debris that was causing pump to drain slow and leave water in tub. Unit testing good.

Near Clover St, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDFE104DSS1 Replaced drain pump for not draining. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP

Near Sycamore Ridge, Honeoye Falls, NY 14472
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW2 Replaced control and water valve for persistent long fill error codes. filled and agitated The washer filled to proper level and started agitating.

Near W Main Rd, Lima, NY 14485
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW2 "Replaced control that was dead, ran calibration. Tests okay."

Near State St, Holley, NY 14470
Dave F.

Dave F.

REFRIGERATOR JENN AIR JFC2290REY00 Damper was making a lot of noise . Replaced damper . Customer changed water tap for slow water . Tested unit tested good .

Near Wyffels Rd, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Washer was leaking . Customer found leak . Control led light wasn't on . Unplugged and reseated wires on the control .Plugged unit back in . Turned on and calibrated washer and ran auto diagnostics . Washer tested good .

Near Greenhurst St, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WFC7500VW2 Drain pump not turning on called techline SR 7724634300 . Ohm pump from wire harness was open . Replaced pump . Checked the wire harness tested good . Ran washer in test mode . Tested good .

Near Holiday Harbour, Canandaigua, NY 14424
Steve M.

Steve M.

OVEN WHIRLPOOL WFG530S0ES0 Replaced main control and spark module for gas lighting and immediately turning off the range tested good.

Near Union Corners Rd, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced right side door due to scratch.

Near Fireweed Trail, Hilton, NY 14468
Dave F.

Dave F.

REFRIGERATOR GE GSCF3PGXCFWW Replaced left hand ice bin rail . Tested unit tested good .

Near Pine Tree Dr, Victor, NY 14564
David L.

David L.

WASHER MAYTAG MVWB765FW0 Replaced control and valve due to unit not completing cycles. Calibrated and tested.

Near Dunbar Rd, Hilton, NY 14468
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated upper rack was falling down due to adjuster wheels falling off causing rack to fall. Replaced adjusters Unit tested good

Near Clear Pond Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was flashing f9e1 error code (long/no drain) attempted to run drain and spin unit would not drain. Checked pump for incoming voltage pump was receiving 120v. Pump itself is failing. Vacuumed out water. Replaced pump Ran diagnostic cycle Unit now draining as it should Unit tested good

Near Pontiac St, Webster, NY 14580
Evan E.

Evan E.

WASHER FRIGIDAIRE FAFS4073NW0 Customer stated unit was filling with water on its own. Ran diagnostic cycle. Unit displaying E11 error code for water inlet failure. Cleared code. Ran test cycle orbeseved unit filling and draining several times. Solenoid for hot and cold valve are actuating as they should. Neither valve is staying open. Can not replicate issue at this time. Just collecting service call fee customer to monitor and report back if issue is to arise again.

Near Eddy Ridge Rd, Marion, NY 14505
Gary T.

Gary T.

WASHER MAYTAG WTW7500GC0 Replaced control and console that were Giving a communications error. Calibrated and tests okay.

Near S Main St, Albion, NY 14411
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics, lid sw error but lid switch is working every time. Long drain error, drain pump is not failing.. sink is not overfilling or causing a siphoning problem .. Ran all manual tests, all functions working no failure. Cannot get unit to fail. Advised customer not to use a lot of detergent, possible suds error causing long drain."

Near Taylor Rd, Holley, NY 14470
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTE404DSP0 Replaced torn door gasket that was leaking. Tested okay.; used 1 W10300924V (GASKET) from stock

Near Gillett Rd, Rochester, NY 14624
Evan E.

Evan E.

DRYER GE DCVH680GJ1MR Customer is still experiencing same issue with unit. Door is opening during cycle causing unit to stop. When restarting cycle unit will turn on but not spin drum. Swapped door to other side of unit. Switching door due to old door continually popping open during cycle. Ran unit once door was swapped for 1/2 hour unit never popped door open and completed cycle as it should. Customer to monitor and report back if issue persists. ATEC WARRANTY due to same issue from previous visit

Near Leicestershire Rd, Rochester, NY 14621
Dave F.

Dave F.

WASHER MAYTAG MHW3505FW1 Spring had fallen off the the bellow causing the bellow to be loose and leak . Replaced spring and tested unit tested good no leaks .

Near Rider Ln, Palmyra, NY 14522
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHC319ESS4 Microwave not getting as hot as it should . Checked for error codes no codes. Did a factory reset on unit . Microwave is working as it should .

Near Fernboro Rd, Rochester, NY 14618
Dave F.

Dave F.

OVEN KITCHENAID KOSE507EBL00 Replaced thermostat on rear of oven due to not heating . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX

Near Westfield Commons, Rochester, NY 14625
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW1 Replaced control on unit . The user interface that was sent was the wrong one . Correct part number on box wrong part . Used part from another job W11115285 that has the same user interface. Calibrated unit and ran auto diagnostics. Tested good .; used 1 W11115285 (PANEL-CNTL) from stock

Near Stanford Way, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU1200XTLS2 Dishwasher drains but is leaking . Needs new motor sump . Quoted customer will look into buying a new unit .

Near Charmwood Rd, Pittsford, NY 14534

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