Service History 8 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rochester, New York 14606

Trevor

Job Details: 12/04/2025

Customer complain of rust residue on dishwasher and dishes. Evidence of rust stains on stainless steel door. Heating element appears to be resting and needs to be replaced. Will speak to tech support about any other possible solution.; schdld next appmnt for 12/5 FRI !

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Spencerport, New York 14559

DeVaughn C

Job Details: 12/04/2025

"Upon starting, unit hums then goes from sensing to done. No error codes stored. Replaced capacitor then tested in diagnostics. Unit testing good. ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WRB329DMBM05

Near Irondequoit, New York 14622

Zach L

Job Details: 12/04/2025

"Ice maker will not cycle. Freezer door switch sticking, not always opening completely. Needs new ice maker and door switch.; ordrng 1 W11396033 (Door switch) and 1 W11692144 (Ice maker)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS18HGNHRWW

Near Rochester, New York 14613

Zach L

Job Details: 12/04/2025

Replaced compressor and drier. Vacuumed system to 500 microns and recharged with R600a. All temps and pressures checked good on startup.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 12/04/2025

Drain pump running continuously when connected to power. Drain pump should be replaced. SCODE; ordrng 1 W11608056 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Pittsford, New York 14534

Trevor

Job Details: 12/02/2025

Dishwasher getting f7 E1 error code indicating a faulty wash motor. Uninstall unit and check wash motor for free rotation of impeller. Reassemble the unit and dishwasher is running normally.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VS3

Near Rochester, New York 14607

Zach L

Job Details: 12/02/2025

"Door hitting against bottom of freezer, unable to smoothly close. Adjusted top hinge, door no longer hitting. Closing and sealing properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Rochester, New York 14620

Zach L

Job Details: 12/02/2025

"Pressure sensor failure. Replaced control and ran diagnostic cycle, all functions working properly.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Zach L

Job Details: 12/02/2025

"Pressure sensor failure. Replaced control and ran diagnostic cycle, all functions working properly.; used 1 W11607637 (CNTRL- ELEC) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Churchville, New York 14428

DeVaughn C

Job Details: 12/02/2025

"CX reports unit flashes lights, won't drain or lock. Water in tub upon arrival. F9E1 error code stored. Discovered failed wire going to drain pump. Replaced harness then tested. Repair successful. ; used 1 W11643701 (HARNS- WIRE) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SN5WW

Near Churchville, New York 14428

DeVaughn C

Job Details: 12/02/2025

"Wrong address, appliance was delivered and located in NC"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Brockport, New York 14420

DeVaughn C

Job Details: 12/02/2025

"CX states unit won't heat or tumble. Upon inspection, unit heats, motor functions, but won't tumble. Belt, top panel locks, and front panel screws are missing. Door handle, and door gasket failed. Pulley on motor is damaged, preventing proper installation of belt. Door switch wiring also failed. Pulley, belt, door assembly, screws, and clips must be replaced. ; ordrng 2 WP3390631 (Screws)s and 1 WP3406107 (Door switch) and 1 W10906683 (Door seal) and 1 WP695737 (Inner door) and 1 W10861225 (Door handle) and 1 WP8066184 (Motor pulley) and 1 341241 (Belt) and 2 WP8066092 (Locking clips)s"

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Hilton, New York 14468

DeVaughn C

Job Details: 12/02/2025

Replaced latch then tested. Repair successful.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14612

Andres V

Job Details: 12/02/2025

"Found unit had F3E1 for pressure sensor fault. I replaced the control board and tested unit on a diag cycle. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC , used 1 W11603810 (ACU) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Rochester, New York 14612

Andres V

Job Details: 12/02/2025

"Found pump not recirculating the water. Replaced the sump & pump, tested unit. Unit is now washing now."

We serviced a

GENERAL ELECTRIC RANGE

Model JGB735DP1BB

Near Rochester, New York 14612

Andres V

Job Details: 12/02/2025

"Replaced front left burner valve and knob. Tested it, unit is working properly."

We serviced a

GE DISHWASHER

Model GDF640HSM2SS

Near Rochester, New York 14617

Andres V

Job Details: 12/02/2025

"Replaced the ACU. Unit turned on, started a normal cycle. Unit is washing and working properly."

We serviced a

MAYTAG DRYER

Model medx6stbw1

Near Webster, New York 14580

Andres V

Job Details: 12/02/2025

Found roller causing squeaking noise. Used repair kit to replace the rollers and the pulley. Unit is working properly ; used 1 4392065 (REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPSQ

Near Rochester, New York 14625

Andres V

Job Details: 12/02/2025

Reinstalled the door handle.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT650SYVFS

Near Pittsford, New York 14534

Trevor

Job Details: 12/02/2025

Detergent dispenser door not opening in diagnostics mode. Remove main door and discovered that harness to dispenser was loose at the control board. Secured loose harness and retested dishwasher. The dispenser door now opens in diagnostic mode.

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ01

Near Pittsford, New York 14534

Trevor

Job Details: 12/02/2025

"Fan blade loose and nut came off , due to too much vibration when spinning. New motor needed.; ordrng 1 W11766498 (Nut) and 1 W11752199 (Fan blade) and 1 W11740804 (Fan motor)"

We serviced a

WHIRLPOOL OVEN

Model wfg510s0as

Near Rochester, New York 14609

Trevor

Job Details: 12/02/2025

Installed new spark module and wiring harness. Oven is now lighting consistently.Link sent to number on file for payment.; dspstn on spec-tagged invntry: 1 WPW10701462 HARNS- WIRE

We serviced a

GE WASHER

Model GTW685BSL1WS

Near East Rochester, New York 14445

Zach L

Job Details: 12/02/2025

"Control panel not responsive and receiving ghost inputs, needs new control panel.; ordrng 1 WH22X35757 (Touch controls)"

We serviced a

WHIRLPOOL DRYER

Model LEQ9858PW0

Near East Rochester, New York 14445

Zach L

Job Details: 12/02/2025

"Dryer element tested open. Replaced element and tested, unit working properly.; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

MAYTAG DRYER

Model MED6205RR0

Near Fairport, New York 14450

Ben H

Job Details: 12/02/2025

The customers complaint is that The unit shut off and wouldnt turn on Right after starting it for the first time. I found a burnt out L2 Line on the power cord that grounded itself and Blew the breaker. Because of how new the unit is I recommended the customer call Home Depot and get a new power cord put on the unit

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Pittsford, New York 14534

Ben H

Job Details: 12/02/2025

The customers complaint is that when a family member was dispensing water from the unit the dispenser would not turn off causing water to Run down the front of my fridge and then the lights turned off in the ff section. By the time I arrived the lights had turned back on and were functioning properly. I tested the water pedal throughout and Could not find any issues with it. I removed a little gunk buildup behind the pedal possibly causing it to stick and get water on the deli ui causing a dc short that caused the lights to not work temporarily. The unit is functioning properly so I instructed the customer to use and monitor

We serviced a

GENERAL ELECTRIC RANGE

Model PB965YP5FS

Near Penfield, New York 14526

Andres V

Job Details: 12/02/2025

Replaced the front right burner switch. Tested unit out burner now responding to commands properly

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48GASW0WB

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 12/02/2025

"CX reports unit makes excessive noise during use. Discovered side panel was slightly bent, causing drum to make contact when tumbling. Adjusted side panels then tested. Repair complete."

We serviced a

MAYTAG DRYER

Model MGD6200KW

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 12/02/2025

CX reports unit is not hearing properly. Monitored heat cycle during normal dry. Unit begins heating ~105? then stops heating ~160? consistently. Unable to recreate issue at this time. Unit testing good.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Pittsford, New York 14534

Ben H

Job Details: 12/02/2025

The customers complaint is that the unit is making a loud grinding noise when in operation. I found that the felt is coming off of the drum causing it to grind on the bulkhead causing the noise. The edge of the drum and the bulkhead are significantly worn down so the unit will need a new drum and bulkhead; ordrng 1 W10508188 (Drum) and 1 W11712678 (Front bulkhead)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS06

Near Honeoye Falls, New York 14472

Ben H

Job Details: 12/02/2025

The customers complaint is that the unit does not cool at all. Every three minutes or so there is a loud buzzing noise for a couple seconds and then a click and it shuts off. The unit has a seized compressor so the compressor will need to be replaced. The customer is also having issues with the door closing so I ordered a door bracket ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6nk) and 1 W11506635 (Charging tube) and 1 W11109499 (Dryer) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8) and 1 WPW10284685 (Bracket)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF550PGRWW

Near Rochester, New York 14624

Trevor

Job Details: 12/02/2025

Dishwasher isn't filling with water and is constantly draining. This is due to a clogged pressure sensor. Dishwashing thinks water is still inside. Remove pressure sensor and flushed out debris and gunk. Reinstall and tested okay. Dishwasher is now filling with water and washing normally.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JGMNFWW

Near Ontario, New York 14519

Zach L

Job Details: 12/02/2025

"New water filter has faulty magnetic strip. Reader on housing able to identify old filter and bypass, reader is operating properly. New filter is cause of error. Advised customer to exchange filter."

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV1SS

Near Rochester, New York 14624

Trevor

Job Details: 12/02/2025

Installed new burner switch. Tested okay. Burner is now adjusting normally from low to high setting.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 12/02/2025

"CX states unit makes excessive noise during use. Rotor bolt was loose and play in rotor. Tightened bolt, then tested. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Ontario, New York 14519

Zach L

Job Details: 12/02/2025

"UI unresponsive other than control lock function. Able to enter service mode. F8E1 long fill error stored, not relevant to issue. Able to run service cycle, all functions working normally in service mode. Issue caused by communication error between UI and main control.; ordrng 1 W11680389 (Control) and 1 W11591400 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rush, New York 14543

Ben H

Job Details: 12/02/2025

The unit had a faulty pressure sensor causing the drain pump to run nonstop. I replaced the control board and tested the unit and it operates properly ; used 1 W11608056 (Control) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rochester, New York 14621

Zach L

Job Details: 12/02/2025

"Debris caught in pump and drain line restricting flow. Cleared blockage and tested, unit working properly."

We serviced a

KITCHENAID OVEN

Model KFGD500ESS01

Near West Henrietta, New York 14586

Ben H

Job Details: 12/02/2025

The bake igniter for the top oven was not glowing. The igniter received for power but had very low resistance so I replaced the bake igniter and tested the unit and it works properly; used 1 12400035 (IGNITOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Rochester, New York 14618

Andres V

Job Details: 12/02/2025

Office still does not have key and tenant is not home. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Rochester, New York 14624

Trevor

Job Details: 12/02/2025

Bake element is burnt out.; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Avon, New York 14414

Ben H

Job Details: 12/02/2025

The customers complaint is the lights do not work and the ice And water do not dispense. When I arrived I noticed the deli you I also did not work so I unplugged it and the lights on the unit started working as well as the ice dispenser. The water dispenser still did not work and no power is going to the valves so I ordered the door Ui as well as the deli ui; ordrng 1 W11330971 (Ui) and 1 WPW10769076 (Deli ui)

We serviced a

MAYTAG OVEN-MW COMBO

Model MMW9730FZ04

Near Rochester, New York 14606

Zach L

Job Details: 12/01/2025

"Replaced hinges, inner door, and door guide. Unit working more consistently than before."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14624

Zach L

Job Details: 12/01/2025

Pressure sensor failure. Replaced control board and ran full diagnostic cycle. Unit working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Zach L

Job Details: 12/01/2025

Pressure sensor failure. Replaced control board and ran full diagnostic cycle. Unit working properly.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

KITCHENAID OVEN-MW COMBO

Model KOEC530PSS01

Near Pittsford, New York 14534

Zach L

Job Details: 12/01/2025

"Replaced inverter, microwave control, and ACU. Tested microwave, all functions working."

We serviced a

WHIRLPOOL FREEZER

Model EV188NYWS02

Near Pittsford, New York 14534

Zach L

Job Details: 12/01/2025

Evaporator frosted over. Cleared frost from evaporator. Found defrost timer not cycling. Needs new defrost timer.; ordrng 1 WP3-81329 (Defrost timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Fairport, New York 14450

Zach L

Job Details: 12/01/2025

"Ice blocking ice maker fill line. Cleared ice and tested, ice maker working properly. Customer reported ice clumping in bin. Ice door not sealing fully. Needs new ice door to resolve issue. Customer considering repair.; rqstng P&A on 1 W11096215 (Ice door)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, New York 14623

Trevor

Job Details: 12/01/2025

Long dry time due to a partially blocked duct and long duct venting to outside. Advise customer to replace the flexible part of the duct and to blow out the solid metal tube.

We serviced a

WHIRLPOOL OVEN

Model KOED530PPS01

Near Spencerport, New York 14559

Trevor

Job Details: 12/01/2025

Calibrated upper and lower oven temps +30 degrees. Showed customer how to make further adjustments if needed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RWH00

Near Rochester, New York 14626

Trevor

Job Details: 12/01/2025

The complaint of water dripping and a sizzling noise at the back of the freezer is not a problem. Advise customer that this is part of the normal defrost cycle. <6 months.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Rochester, New York 14626

Trevor

Job Details: 12/01/2025

Constant dripping of water from the dispenser when not in use. Water valve is faulty and needs replacement.; ordrng 1 W11645245 (Water valve)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14624

Trevor

Job Details: 12/01/2025

Dryer not heating due to a faulty thermal cut out. Installed new part from stock. Dryer is now heating normally.; used 1 279816 (Thermal cutout) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW

Near Rochester, New York 14615

Trevor

Job Details: 12/01/2025

Installed new control board and lid lock. Washer is now locking and the cycle is starting up normally.; dspstn on spec-tagged invntry: 1 W11513248 LATCH

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Avon, New York 14414

Ben H

Job Details: 12/01/2025

The customers complaint is that the unit shakes a lot. When I push down on the basket of the unit it goes straight to the floor with almost no resistance indicating worn out suspension rods. I ordered new suspension rods and scheduled the customer; ordrng 1 W11130362 (Suspension rods)

We serviced a

MAYTAG WASHER

Model MVW4005SW

Near Bloomfield, New York 14469

Ben H

Job Details: 12/01/2025

The unit would not light up or start at all. I replaced the control board on the unit and tested it and it works properly; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS18HGNHRWW

Near Rochester, New York 14613

Andres V

Job Details: 12/01/2025

"Compressor is seized on unit, I can hear it trying to start then shuts off. Unit will need compressor replaced. ; ordrng 1 WR87X31765 (Compressor) and 2 W11504420 (8/6 lokring)s, rqstng P&A on 2 WR97X10036 (8/6 lokring GE)s, ordrng 1 WR97X25268 (7/5 lokring) and 1 WR98X45 (R600) and 1 WR97X10032 (6/2) and 1 WR97X10033 (6/4 lokring) and 1 WR87X30875 (Dye drier) and 1 W11506635 (Process tube)"

We serviced a

GENERAL ELECTRIC DRYER

Model GFD65ESPV0DS

Near Rochester, New York 14621

Andres V

Job Details: 12/01/2025

Dryer is electric customer had a 110v power cord. Explained to him dryer is electric and will need a 220v power cord and outlet.

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Irondequoit, New York 14617

Andres V

Job Details: 12/01/2025

"Found idler pulley sticking, replaced pulley and tested unit. Unit no longer making noises. ; used 1 279640 (Idler pulley) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Webster, New York 14580

Andres V

Job Details: 12/01/2025

The fill tube is frozen prevent water getting to ice maker. I thawed out the tube and tested the fill valve. Ice maker did fill properly. I checked the lower door connections did not see any broken wires but could be internal. Recommend replacing door. ; ordrng 1 LW11026429 (Freezer door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Penfield, New York 14526

Andres V

Job Details: 12/01/2025

"Unit is working properly today. He stated that a few days ago lights went out, water dispenser wouldnt work. He cycled power unit turned back on and started working correctly. I checked the deli UI which checked good. This model has issues with the deli UI harness that i believe is causing a short and unit to have issues. ; ordrng 1 W11170612 (Harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Fairport, New York 14450

Andres V

Job Details: 12/01/2025

No lights working or water/ice dispenser. I noticed the deli Ui had no lights. Unplugged the UI all lights turned on and dispenser now working. Unit will need UI replaced. ; ordrng 1 WPW10769076 (Deli UI)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rochester, New York 14618

Andres V

Job Details: 12/01/2025

"I pulled unit out inspected the drain tube and pan. Had customer turn water back on and dispense water also filled ice maker and i did not see any leaks. Also checked the evap drain plug found it clear. I believe the water is causing issue, recommended customer replaces the water line first."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH01

Near Rochester, New York 14606

Andres V

Job Details: 12/01/2025

"Door gasket is not sealing, i tried to use heat gun to help gasket expand and seal but was not working very well. Reccomended replacing door with gasket.; ordrng 1 LW10668765 (Door with gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ

Near Pittsford, New York 14534

Ben H

Job Details: 12/01/2025

The unit is having an intermittent issue with not dispensing water. The relay on the control board is getting stuck closed and will not send power to the valve so I replaced the control and the customer is to use and monitor the unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Pittsford, New York 14534

Ben H

Job Details: 12/01/2025

The adjustable shelf had fallen out of place and the customer could not get it back into place. I was able to get the shelf on track and it slides back and forth with no issues

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Rochester, New York 14612

Trevor

Job Details: 12/01/2025

Installed new door cable. Door can now open and close without dropping down.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

MAYTAG REFRIGERATOR

Model MSD2650HEW

Near Fairport, New York 14450

Zach L

Job Details: 12/01/2025

Replaced compressor. Vacuumed system to 500 microns and recharged with R134a. All temps and pressures checked good on startup.; dspstn on spec-tagged invntry: 1 W11504414 COUPLER BR 10X6 and 1 W11506621 COUPLER BR 6

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Pittsford, New York 14534

Ben H

Job Details: 12/01/2025

The customers complaint is that the unit leaked from the door during a cycle. I tested the unit for around 20 minutes and did not see any leaks. I found that the dishes are loaded at such an angle that reflected water back at the door causing the leak. I Instructed the customer on proper loading Techniques and the customer is to use and monitor the unit

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KGNDRWW

Near Pittsford, New York 14534

Ben H

Job Details: 12/01/2025

The customers complaint is that the freezer is not cold enough. When I tested the temperatures I got a reading of about 22? in the fridge and 7? in the freezer. The unit developed a full frost pattern while I was there so I spoke with Tech Line and they recommended replacing the control board; ordrng 1 WR55X43825 (Control)

We serviced a

KITCHENAID OVEN

Model kebs277sss04

Near Rochester, New York 14618

Trevor

Job Details: 12/01/2025

Installed new hidden big element. Oven is now eating normally to 350?.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Pittsford, New York 14534

Ben H

Job Details: 12/01/2025

The customers complaint is that the unit does not complete a cycle. I tested the unit and it locked the door and doesnt advance from there and there is a f6e1 error code for Communication error between MCU and the ACU. When I tested diagnostics it would not advance after locking the door so I tested the door walk and that tested good. When the unit is supposed to be spinning I found no voltage coming off of the ACU indicating a bad ACU board. I quoted the customer $520 for the entire repair and the customer is going to think it over and call into the office about whether they want to repair it or not; rqstng P&A on 1 W10427967 (Control)

We serviced a

MAYTAG WASHER

Model MVW4005SW

Near Bloomfield, New York 14469

Ben H

Job Details: 12/01/2025

The unit would not light up or start at all. I replaced the control board on the unit and tested it and it works properly; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASWWB

Near Pittsford, New York 14534

DeVaughn C

Job Details: 11/25/2025

"CX states they cancelled appointment, no longer experiencing issues."

We serviced a

GE MICROWAVE

Model JVM3160DF8CC

Near Rochester, New York 14625

Andres V

Job Details: 11/25/2025

"Replaced the control board. Tested control, unit is responding to the commands."

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Rochester, New York 14607

Zach L

Job Details: 11/25/2025

"Replaced thermal fuse. Airflow poor. Accompanied maintenance tech to rooftop and checked airflow from outside vent, airflow very poor. Compared to good airflow directly from drier. Maintenance tech will clear blockage from building vents.; used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

WHIRLPOOL OVEN

Model WEG730H0DS0

Near Rochester, New York 14618

Trevor

Job Details: 11/25/2025

Install new main control board. Oven display now turns on and all functions are working.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Rochester, New York 14612

Trevor

Job Details: 11/25/2025

"Unit not draining due to broken wiring to drain pump motor. Repairing broken wire and now pump is working and pumping okay. The right side door cable is broken. Replacement cable needed; ordrng 2 8194001 (Door cable)s, dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT535PSR6SS

Near Macedon, New York 14502

Andres V

Job Details: 11/25/2025

"Replaced the drain pump, unit is now washing and draining properly."

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3130RW02

Near Webster, New York 14580

Andres V

Job Details: 11/25/2025

"I tested unit I did not hear any unusual sounds unit is heating as well. I took off the UI and checked the capacitor, magentron and checked for any burn marks I did not see any. Called techline and informed them of issue. Case # 21692856"

We serviced a

WHIRLPOOL WASHER

Model WFW9640XW00

Near Rush, New York 14543

Ben H

Job Details: 11/25/2025

Case number 21691582 The lid lock did not fix the issue. I Spoke with Tech Line and they said it is most likely the cpu But its possible its the MCU or the UI. The UI is no longer available so I informed the customer that if that ends up being the issue then we cannot repair the unit and they agreed to take the chance; ordrng 1 WPW10411662 (CPU)

We serviced a

GE DRYER

Model GFD45655MOWW

Near West Henrietta, New York 14586

Ben H

Job Details: 11/25/2025

The customers complaint is that the unit was making a squeaking noise. I could not get the noise to appear but I did hear a clunking noise coming from the baffles so I removed the baffles and found some coins in there so I removed the coins and tested the unit and it operates correctly with no noise

We serviced a

MAYTAG REFRIGERATOR

Model MSD2650HEW

Near Fairport, New York 14450

Zach L

Job Details: 11/25/2025

"Leaking from fitting on compressor. Attempted to seal fitting and vacuumed system to 500 microns, recharged with 5.2oz of R134a. Unit is cooling, fix is temporary. Unit needs new compressor.; ordrng 1 W10160407 (Compressor) and 2 W11504420 (8x6)s and 1 W11504414 (10x6) and 1 W11506635 (Process tube) and 1 W11506621 (6x6)"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Rochester, New York 14624

DeVaughn C

Job Details: 11/25/2025

"Replaced ignitor. New ignitor failed upon starting. 120v going to ignitor, outlet testing good. Documented with Whirlpool. Techline agent suggests replacing ignitor again. SR: 21693056; ordrng 1 279311 (Ignitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Greece, New York 14626

DeVaughn C

Job Details: 11/25/2025

"CX reports unit makes excessive noise during spin. No error codes stored. Discovered loose rotor bolt, causing excessive noise. Removed bolt, added locktite, then secured. Tested unit in spin, then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14605

DeVaughn C

Job Details: 11/25/2025

Unable to remove agitator. Agitator must be compromised with cut off wheel and chisels to continue repair. Left gearcase with customer. ; ordrng 1 W11550891 (Agitator)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, New York 14621

DeVaughn C

Job Details: 11/25/2025

"CX states items are coming out more wet than normal. F0E9 error code stored. Unit functioning properly in diagnostics. Agitator was loose causing off balance events. Removed agitator then secured with loctite. Repair successful. ; dspstn on spec-tagged invntry: 1 W11284522 CLIP 1 W11643701 HARNS- WIRE , and 1 W11670519 LATCH"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14609

DeVaughn C

Job Details: 11/25/2025

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair completed successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14611

DeVaughn C

Job Details: 11/25/2025

"CX reports unit will only spin items out in drain and spin cycles. No relevant error codes stored. Ran diagnostic cycle. Upon completion of diagnostic cycle, drain pump started running. Pressure sensor inside control failed. Replaced control board then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Pittsford, New York 14534

Ben H

Job Details: 11/25/2025

I replaced the inverter board and tested the unit and found that the blockhead burnt out damaging the relay on the control board. I replaced the lid lock and the control board with ones provided by square trade ; used 1 Wh22x37840 (Control) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JW1

Near Penfield, New York 14526

Ben H

Job Details: 11/25/2025

The light was out so I replaced the light assembly and the customer mentioned smelling the gas smell a couple times when starting the oven. I ran the oven for about 20 minutes making sure it cycled properly and it ignited every time with no issues. I instructed the customer to use and monitor the unit

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTDFS

Near Fairport, New York 14450

Ben H

Job Details: 11/25/2025

I found that the deli LED on the left-hand door was Operating. I ordered a new LED ; ordrng 1 WR55X31975 (LED)

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS

Near Fairport, New York 14450

Ben H

Job Details: 11/25/2025

The turntable on the unit would not spin and it would make a loud noise. I found that the turn motor was stripped out internally and would not spin so I replaced the motor and tested the unit and it now spins correctly

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Rochester, New York 14611

DeVaughn C

Job Details: 11/25/2025

Replaced control board then ran diagnostic test. Unit testing good.

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Fairport, New York 14450

Ben H

Job Details: 11/25/2025

The customers complaint is that the simmer does not light all the way around burner causing uneven heat. There is Build up in the burner cap causing the flame to not go all the way around. The customer also mentioned the bezels are coming loose and falling off so I ordered new bezels and a new burner to be shipped directly to the customer and he will install ; ordrng 1 W11443594 (Burner ( SHIP DIRECT)) and 1 W10814133 (Bezel (SHIP DIRECT))

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Rochester, New York 14612

Trevor

Job Details: 11/25/2025

I installed new control board. The broiler is now igniting and heating up okay. Bake is also working normally as that was starting to fail also.

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DSS0

Near Hilton, New York 14468

Trevor

Job Details: 11/25/2025

"Installed new railings and trade adjuster.Customer requested a 10% senior citizen discount on labor.; dspstn on spec-tagged invntry: 1 W11259785 TRACK 1 W11259786 TRACK , and 1 WPW10546503 ADJUSTER"

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV1SS

Near Rochester, New York 14624

Trevor

Job Details: 11/25/2025

Inner burner not cycling at low setting and getting too hot.; ordrng 1 WB24X25013 (Infinity switch) and 1 WB30X49746 (Dual burner)

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ

Near Rochester, New York 14616

Andres V

Job Details: 11/25/2025

"Got filter out installed bracket that pulls out filter, installed new one tested to make sure it can come out and that it doesnt leak."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNFFS

Near Rochester, New York 14616

Andres V

Job Details: 11/25/2025

"Dispenser paddle broke off along with spring, unit will need paddle replaced. ; ordrng 1 WR17X45126 (Dispenser paddle) and 1 WR01X11027 (Spring)"