We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14624
Dave L
Job Details:
04/24/2023
Found a significant amount of oil leaking from the gear case. Ordering Gearcase; ordrng 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near West Henrietta, NY 14586
Dave L
Job Details:
04/24/2023
"SR7736247719 documented pre Cooler leak with techline. Ordering Precooler. ; ordrng 1 W11644054 (Precooler), dspstn on spec-tagged invntry: 1 W11504423 COUPLER AL 8X2 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14624
Dave L
Job Details:
04/24/2023
Found condenser lines resting on machine compartment bottom causing a substantial vibration noise. Adjusted tubing. Noise went away. Customer to monitor.
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Rochester, NY 14606
Dave L
Job Details:
04/24/2023
Replaced range harness and cord. Oven and cooktop tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14626
Dave L
Job Details:
04/24/2023
Replaced console and control. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVWC450XW4
Near Rochester, NY 14612
Dave L
Job Details:
04/24/2023
Transmission spline is corroded and has caused the hub to fail. The customer is going to replace
We serviced a
WHIRLPOOL DISHWASHER
Model wdp540hamz0
Near Hilton, NY 14468
Dave L
Job Details:
04/24/2023
Replaced broken kick plate retainer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Brockport, NY 14420
Dave L
Job Details:
04/24/2023
Gaskets are torn. Ordering gaskets ; ordrng 2 W10830162s
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14621
Andres
Job Details:
04/24/2023
Customer stated unit was stopping at rinse. I checked error codes found code for speed basket fault. Unit needs new control. ; ordrng 1 W11608058 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14605
Andres
Job Details:
04/24/2023
Customer stated oven was not heating up. I diagnosed unit found igniter lighting but very weak. I replaced it and tested unit. Unit is now heating. ; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model NA
Near Rochester, NY 14608
Andres
Job Details:
04/24/2023
Customer cancelled appt this morning.
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14620
Andres
Job Details:
04/24/2023
Customer stated unit was not draining. I diagnosed unit found unit has a incorrect drain hose that is kinked and not letting water through. Unit needs new correct drain hose. ; ordrng 1 WH41X32477 (Drain hose) and 1 WH01X24494 (Clamp)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFP02
Near Pittsford, NY 14534
Andres
Job Details:
04/24/2023
Replaced the main control board and the UI. Tested unit. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Rochester, NY 14622
James
Job Details:
04/24/2023
"Doors not self closing, filter housing came apart, valve loose on back. Adjusteds feet, reassembled filter housing and installed screw in valve bracket. Unit functions properly."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Irondequoit, NY 14621
Andres
Job Details:
04/24/2023
Customer stated gasket was coming off. I put gasket back into crevis and made sure it wasn't coming off. Gasket is sealing properly.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Rochester, NY 14609
Andres
Job Details:
04/24/2023
Customer stated front right burner was not lighting consistently. I adjusted the igniter so it now makes contact with the burner. Unit is now light Everytime.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mount Morris, NY 14510
Dave F
Job Details:
04/20/2023
Unit has no error codes . Tested unit good . Customer was wondering about the lid lock not locking during washer that is normal it locks during spin.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near West Henrietta, NY 14586
Jeremy
Job Details:
04/20/2023
"Unit is leaking significantly from clean out on drain pump. Flooring is damaged and basement ceiling is damaged. Tried to tighten clean out, unit still leaking. Ordering drain pump.; ordrng 1 W11458345 (Pump)"
We serviced a
MAYTAG REFRIGERATOR
Model KRFF507HPS04
Near Rochester, NY 14626
James
Job Details:
04/20/2023
Unit froze fill tube again. Ran test 58 and defrosted fill tube. Replaced control and ran fill test. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Henrietta, NY 14467
Andres
Job Details:
04/20/2023
"Customer stated unit is frosting up. Diagnosed unit found seal has a gap, used heat gun to expand but did not work. Ordering gasket and new rail for deli drawer. ; ordrng 1 W10571967 (Gasket) and 1 WPW10235370 (Rail)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14623
Jeremy
Job Details:
04/20/2023
"Unit has stuck key error code, audio signal does not work and continuously restarts cycles. Ordering console.; ordrng 1 W11135391 (Console), dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"
We serviced a
KITCHENAID MICROWAVE
Model E1500725P
Near Pittsford, NY 14534
Jeremy
Job Details:
04/20/2023
Unit has bad door switch and control. Control is discontinued. Unable to repair. Unable to get model/serial.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14611
Andres
Job Details:
04/20/2023
"Replaced the main control. Tested unit, now working properly."
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Rochester, NY 14624
Andres
Job Details:
04/20/2023
Customer stated control pad was not responding to certain commands. Diagnosed unit did find some buttons not responding. Unit needs new UI; ordrng 1 W10692155 (Ui)
We serviced a
MAYTAG WASHER
Model mhw8630hw3
Near Spencerport, NY 14559
Andres
Job Details:
04/20/2023
Panel was damaged and needed replacing. Replaced UI and tested it. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, NY 14534
Jeremy
Job Details:
04/20/2023
"Unit not agitating. Found arm is broken on actuator causing unit not to shift to agitate. Replaced actuator, unit checks good. Advised customer there was a small amount of oil in shroud and machine is shaking excessively. Unit needs gearcase and suspension. Customer does not want to proceed further and will use unit as is.; used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hamlin, NY 14464
Andres
Job Details:
04/20/2023
"Customer stated unit was not cooling properly. Diagnosed unit found loose connector going to heater. Connector would not stay on. I spliced and used heat shrink make connections. Tested it, heater is turning on now."
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Rochester, NY 14626
Andres
Job Details:
04/20/2023
Wrong part ordered.; ordrng 1 W11158457 (Fascia)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Syracuse, NY 13204
Chuck
Job Details:
04/20/2023
Unit not draining. Error code F0E2 and F9E1. After quoting customer for repair they told me they had an extended warranty through Lowes. I explained to them that they have to contact there warranty company to get the call dispatched correctly.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Salina, NY 13088
Chuck
Job Details:
04/20/2023
Customer stated that unit is not drying a loud of laundry. Thermal fuse and igniter tested good. Coils tested bad. Quoted customer for repair but they declined the repair.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Salina, NY 13090
Chuck
Job Details:
04/20/2023
Customer is having a shaking issue during spin. Replaced suspension. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Rochester, NY 14620
James
Job Details:
04/20/2023
"Evaporator cover was damaged during removal. Replaced evap and compressor. Unit held 250 microns of vacuum. Charged unit and verified cold air to freezer. Psi 1, 140. Need cover. ; ordrng 1 W11024683 (Cover), dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504445 COUPLER BR 5X4 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11504434 COUPLER BR 6X2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Rochester, NY 14612
Andres
Job Details:
04/20/2023
Replaced both door switches in fresh food. Tested them. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details:
04/20/2023
"Gearcase is leaking oil causing binding excessive noise and poor wash performance. Replaced gearcase and slider. Ran factory calibration cycle. Ran diagnostic cycle, unit tested good.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE , used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Walworth, NY 14568
Jeremy
Job Details:
04/20/2023
Unit will not power on. Able to get into diagnostic and found stuck key error code. Unable to perform any other diagnostic tests due to UI not responding. Ordering console.; ordrng 1 W11135391 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model DU948PWPQ0
Near Fairport, NY 14450
Jeremy
Job Details:
04/20/2023
Job dispatched by mistake.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Geneseo, NY 14454
Dave F
Job Details:
04/20/2023
F5E1 door not closed. Found wire to door switch broken. Fixed wire. Adjuster is broken ordering adjuster . ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR and 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14613
Andres
Job Details:
04/20/2023
Customer stated unit was shredding the tub ring again. I diagnosed unit found unit was bouncing because it is on a wooden pallet. I replaced the tub ring and informed customer unit needs to come off palet.; schdld next appmnt for 4/25 TUE !
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Webster, NY 14580
James
Job Details:
04/20/2023
"Unit intermittent to acknowledge door is closed. Replaced interlocks and tested. Unit functions properly. ; used 1 W11244490 (Interlock), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9470WL1
Near Webster, NY 14580
James
Job Details:
04/20/2023
Unit not heating. 120v to heater. 242v at outlet. Cord prongs are bent and not making contact properly with outlet. Replaced power cord and verified operation. ; used 1 Cord from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14613
James
Job Details:
04/20/2023
"Ff section too warm. Mullion broken off. Evaporator fan not running. Moved fan blade and fan started. Need mullion and fan motor. ; ordrng 1 WPW10464673 (Motor) and 1 WPW10624450 (Mullion), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14616
James
Job Details:
04/20/2023
Unit loud. Fan shroud is warped and fan blade is getting damaged from contacting it. Need condenser fan and shroud. ; ordrng 1 W11438498 (Bracket) and 1 W11127829 (Motor) and 1 W11193484 (Blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Greece, NY 14616
James
Job Details:
04/20/2023
Replaced control and unit began cooling. ; dspstn on spec-tagged invntry: 1 W11496873 CONTROL- BOX
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Rochester, NY 14616
James
Job Details:
04/20/2023
Rf element turns on and doesn't cycle off. Need infinite switch. ; ordrng 1 WPW10434452 (Infinite switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Chuck
Job Details:
04/20/2023
"Customer stated that unit has a noise. Error code F0E2. After inspection of unit i found that the gearcase is leaking oil and motor was extremely hot to the touch. Replaced motor, gearcase, cam and capacitor. Calibrated unit. Ran a diagnostic cycle and the displayed a F7E1. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dansville, NY 14437
Dave F
Job Details:
04/20/2023
Unit not washing correctly or spinning out right . Leveled unit and calibrated unit . Went over best wash cycles and emailed cycle guide . If problem persists order W10780045. ; dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canandaigua, NY 14424
Jeremy
Job Details:
04/19/2023
"Called techline for repeat problem. Ohmed out thermistor from control board, checked good. Advised by techline to replace user interface. SR 7736220349. Ordering control, UI and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control) and 1 W11518204 (UI)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Farmington, NY 14425
Jeremy
Job Details:
04/19/2023
Customer concerned unit will not run a cycle. Found no stored error codes. Diagnostic cycle ran without issue. Found that drain hose was too far down drain pipe creating potential for siphoning. Covered fabric softener usage with customer. Unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Penfield, NY 14526
James
Job Details:
04/19/2023
unit in garage. Light and control off. Door switch disconnected. Corrected switch and verified operation.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Macedon, NY 14502
Jeremy
Job Details:
04/19/2023
Unit will not power on. Unable to get into diagnostics. Ordering control and user interface for being unresponsive.; ordrng 1 W11413567 (Console) and 1 W11618921 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport, NY 14450
Jeremy
Job Details:
04/19/2023
Unit not defrosting causing warm temps in fresh food section. Unit does defrost in force defrost. Control is faulty and not running auto defrost. Ordering control.; ordrng 1 WPW10503278 (ADC - JAZZ)
We serviced a
WHIRLPOOL DRYER
Model LER4600PQ0
Near Webster, NY 14580
James
Job Details:
04/19/2023
Unit not starting. Unit used to run with door open. Door sw open. Need sw WP3406105
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SHZ0
Near Webster, NY 14580
James
Job Details:
04/19/2023
"Unit not allowing soap to dispense. Thermistor shorted error. Cleared codes and ran diagnostics, unit functioned properly. Customer is to monitor if problem persists order W11084121. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Williamson, NY 14589
James
Job Details:
04/19/2023
Front left burner was on low and flame went out with gas still on. Tested burners and oven. Adjusted burners. Rr burner will not adjust. Ordering manifold. ; ordrng 1 W10512763 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
Jeremy
Job Details:
04/19/2023
"Icemaker is not cycling. Tested unit in diagnostic, unit cycles and fills. Found E5 error for failed icemaker thermistor. Replaced icemaker, unit checks good in diagnostics. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11577195 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Rochester, NY 14618
Jeremy
Job Details:
04/19/2023
Faulty thermistor causing premature shit off of defrost heater and excessive frost on top half of evap. Replaced thermistor and defrosted evap. Unit checks good.; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near Rochester, NY 14618
Jeremy
Job Details:
04/19/2023
Spray arms are clogged with debris causing loss of rotation. Ordering spray arms.; ordrng 1 W11101428 (Lower arm) and 1 Sh15 (Shipping) and 1 WPW10448645 (Upper arm)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rochester, NY 14610
Jeremy
Job Details:
04/19/2023
Customer concerned that unit would not start consistently. Found no stored error codes. Customer stated they unplugged unit for some time and it started working again. Instructed customer on cycle selection based on items being washed. Unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details:
04/19/2023
Unit froze ff evaporator. Ff thermistor 6.4k at 0. Fz 15k at 5deg. Ff thermistor spec is 23k. Replaced fan harness and defrosted evap. Verified defrost settings and drain is clear. ; used 1 W11033168 ( Harness) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Auburn, NY 13021
Chuck
Job Details:
04/19/2023
Customer stated that unit is leaking underneath. No codes. After inspecting unit i found that the dispenser housing is leaking. Ordering assembly dispenser housing ; ordrng 1 W11614513 (Assembly dispenser housing)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Auburn, NY 13021
Chuck
Job Details:
04/19/2023
Replaced heating element. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Auburn, NY 13021
Chuck
Job Details:
04/19/2023
"Customer stated that sometimes food freezes in the fresh food section. I found that bins were placed up high, i repositioned the shelves and bins. Unit tested good"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Elbridge, NY 13060
Chuck
Job Details:
04/19/2023
"Replaced door rail left & right, hinges left & right and inner door. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Syracuse, NY 13204
Chuck
Job Details:
04/19/2023
"Replaced UI, powered unit off and on 5 times to transfer model info from control to UI. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Penfield, NY 14526
James
Job Details:
04/19/2023
Unit died mid cycle. Tested unit and theres 116v to unit. 2v l2 to ground. Recommend replacing circuit breaker to allow 240v to dryer.
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Syracuse, NY 13208
Chuck
Job Details:
04/19/2023
Customer stated that unit is not heating. Element tested bad. Quoted customer to replace element but they declined the repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Clay, NY 13090
Chuck
Job Details:
04/19/2023
Unit had bad heater. Replaced heating element. Left old element with customer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL88TRRWS02
Near Webster, NY 14580
James
Job Details:
04/19/2023
Unit at 50 degrees. Partial frost pattern. Sealed system leak. Quoted repair of evap and filter drier replacement. ; ordrng 1 W (Coil) and 1 Sh15 and 1 W (Access) and 1 W (Drier)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Baldwinsville, NY 13027
Chuck
Job Details:
04/19/2023
Replaced drain pump and cleared the debris from drain holes in bellow. Unit tested good
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDUDE01
Near Baldwinsville, NY 13027
Chuck
Job Details:
04/19/2023
Customer stated that some lights are out. Replaced LED lights per SP W11606409. S Code S84638. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYM01
Near Rochester, NY 14618
Jeremy
Job Details:
04/19/2023
Unit dripping water into fresh food section. Found that drain is frozen over and ice accumulation is melting into fresh food. Removed ice and cleared drain restriction. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14620
Jeremy
Job Details:
04/19/2023
New part is damaged. Reordering part. ; ordrng 1 W11613483 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hilton, NY 14468
Andres
Job Details:
04/19/2023
"Customer stated unit was not making ice. I diagnosed unit found ice maker had cubes but did not cycle them. I used reset button to cycle ice maker, unit dumped ice then called for water. Freezer temp was turned down which can cause ice maker not to cycle."
We serviced a
MAYTAG DRYER
Model MGDE300VW1
Near West Henrietta, NY 14586
Jeremy
Job Details:
04/19/2023
Replaced burner assembly for not igniting gas and letting gas into dryer during operation. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hilton, NY 14468
Andres
Job Details:
04/19/2023
Customer stated unit was not cooling properly. Unit is not going into a defrost. Tested heated found it's getting voltage but not turning on. Ordering heater. ; ordrng 1 W11650661 (Heating element)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14606
Andres
Job Details:
04/19/2023
Customer stated unit was making a screeching noise. She had a video of it and sounded like it was the belt. I replaced the belt and tested it. Unit is working properly ; used 1 W11239857 (Belt) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14607
Andres
Job Details:
04/19/2023
Customer stated unit was leaking. I diagnosed unit found the tub nuts were missing and the drain hose clip. ; ordrng 4 W11545286 (Tub nut)s and 1 W11596052 (Clamp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14610
Andres
Job Details:
04/19/2023
Customer stated unit was not cooling. I diagnosed unit found it had a leak. It is pulling .1amps. unit needs a sealed system job ; ordrng 1 W10913906 (Access tube) and 1 Wpw10143759 (Dye drier) and 1 W11504418 (8/7) and 1 W1150447 (5/1.8) and 1 W11504432 (6/5) and 1 W11504416 (8.5/6) and 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W11504431 (7/5) and 1 W11504422 (8/2.2)
We serviced a
KENMORE WASHER
Model 110.22422100
Near Rochester, NY 14621
Andres
Job Details:
04/19/2023
Customer stated unit was leaking. I diagnosed unit started a quick cycle and watched unit. I did not see unit leak when in wash or draining. ; dspstn on spec-tagged invntry: 2 WP3363394 PUMP
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Rochester, NY 14615
Andres
Job Details:
04/19/2023
Customer stated unit was not heating. I diagnosed unit found igniter was not getting voltage. I checked thermal fuse found OL. I replaced it and tested unit. Unit is now heating. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Rochester, NY 14626
Andres
Job Details:
04/19/2023
Customer stated unit was taking a few cycles to dryClothes. Diagnosed unit found vent to be excessively long. I cut it and put it back on unit. Unit is heating properly now.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Andres
Job Details:
04/19/2023
Customer stated unit was not spinning out her comforter. I diagnosed unit found spin speed was on medium on normal and bedding cycle. I ran a diagnostic cycle successfully. I suggested customer turns up the spin speed when doing bedding.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14617
Andres
Job Details:
04/19/2023
Replaced sensor and the actuator. I ran a diagnostic cycle successfully also cleared error codes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near East Syracuse, NY 13057
Chuck
Job Details:
04/18/2023
Customer stated that unit is not cooling and hears a buzzing sound every 2 minutes. Compressor drawing 8.25 amps. Ordering compressor and lokrings ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11504445 (5/4) and 1 W11504449 (4/2) and 2 W11504416 (8.5/6)s and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KWH1
Near Avon, NY 14414
Jeremy
Job Details:
04/18/2023
Replaced tub gasket for leaking. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Pittsford, NY 14534
Jeremy
Job Details:
04/18/2023
Customer was unsure how to remove water filter and thought they were going to break it. I demonstrated how to remove filter and explained that a little more force may need to be used. Explained LED indicators on when to change filter. Unit operating as expected
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Rochester, NY 14612
James
Job Details:
04/18/2023
Gearcase is leaking and clunking during agitating. Need slider and gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV02
Near Webster, NY 14580
James
Job Details:
04/18/2023
Replaced freezer rails. Installed ez anchor on rh side. Adjusted ff doors. Doors seal properly. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details:
04/18/2023
New part defective. Diverter motor is getting stuck and makes groaning noise. Need sump. ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14620
Andres
Job Details:
04/18/2023
Terminal screw and nut where stripped. Put new ones on. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Ontario, NY 14519
James
Job Details:
04/18/2023
Unit freezing ff section again. Unit had no frost pattern. Ran withfan disconnected and frost pattern developed. Compressor at 1.1amps. Replaced thermistor customer is to monitor. If problem persists replace control box. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Webster, NY 14580
James
Job Details:
04/18/2023
Unit not draining. Harness pulled apart at pump. Repaired harness and allowed enough slack to prevent issue. Tested washer successfully.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14619
Andres
Job Details:
04/18/2023
Customer stated unit was not powering on. Diagnosed unit found unit had no power. Turned on breaker unit is working now.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Syracuse, NY 13209
Chuck
Job Details:
04/18/2023
Customer stated that they are hearing a noise when the unit is in spin. No codes. After inspecting unit i found evidence that tub is hitting the ribbing on the washing machine drain pan. I removed the pan with the customers permission and raised feet. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Left part with customer. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Syracuse, NY 13219
Chuck
Job Details:
04/18/2023
Removed ice from evaporator. Replaced fan evap fan with harness. Explained to the customer that it would take 24 hours for unit to get to temp and 3 days to make ice. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Irondequoit, NY 14609
Jeremy
Job Details:
04/18/2023
"Shifter motor is binding causing unit to not shift from agitate to spin properly. Replaced shifter, ran factory calibration cycle. Ran diagnostic cycle, no leaks found. Unit checks good.; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Irondequoit, NY 14622
Jeremy
Job Details:
04/18/2023
Cycle signal light stays on even if sound is turned off. Ordering user interface.; rqstng P&A on 1 W10911021 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Irondequoit, NY 14609
James
Job Details:
04/18/2023
"Unit was making creaking noise and ff section not cooling. Frost buildup on evap cover. Defrost thermostat tested open. Need freezer harness. Customer had extended warranty but whirlpool didn't dispatch correctly. ; rqstng P&A on 1 W11449066 (Harness) and 1 W11236851 (Diffuser), ordrng 1 Sh15"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ0
Near Spencerport, NY 14559
Andres
Job Details:
04/18/2023
Customer stated unit was not baking. I diagnosed unit found heating element not heating up. Found shorted connector. Put new connector plugged it back into element. Unit is heating now.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14608
Andres
Job Details:
04/18/2023
Arrived to home but nobody was here. Called but could not leave voicemail. Waited 15min left door tag. ; saved tckt