We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Manlius, NY 13104
Chuck G
Job Details: 12/05/2022
"Customer stated that unit just started leaking again. No codes. After inspecting unit i discovered that the water pressure was too much going into the unit, with the lid up i observed water splashing out of the dispenser area causing water to collect on the floor. I turned down the cold water pressure going to the unit and ran the fabric softener in component activation and the water was no longer splashing outside the tub ring. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model MGD6230HC0
Near Rochester, NY 14609
Jeremy
Job Details: 12/05/2022
"Customer stated felt seal had ripped. Found front seal warped and torn causing excessive noise. Also found rear seal torn and not glued to drum. Replaced front seal, reglued rear seal as temp fix. Unit is still loud. Found that drum is warped causing excessive noise and vibration. Ordering drum to be direct shipped to customer.; ordrng 1 W10545923 (Drum DIRECT SHIP TO CUSTOMER)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
Jeremy
Job Details: 12/05/2022
Fresh food door seal was not seated into grove and causing warm temps in fresh food section. Freezer door is dented and cabinet is dented on right side. Left side leveling leg does not thread in straight and is crooked due to hole being bent on caninet. Ordering freezer door under 30 day cosmetic warranty. Cabinet is not serviceable. Installed door seal correctly.; ordrng 1 LW10680728 (Freezer Door) and 1 W11428492 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14609
Jeremy
Job Details: 12/05/2022
"Customer stated clothes are wet at the end of cycle. Unit has F8 E1 error for long fill. Checked and found that cold water supply was turned off causing unit to error out and not complete a cycle. Turned on cold water, unit checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Penfield, NY 14526
Jeremy
Job Details: 12/05/2022
Unit has F6E1 for over temp. Put unit in diagnostics and broiler element turned on without prompt. Unit needs new control board. Customer is not comfortable with unit and is going to purchase new.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Williamson, NY 14589
James
Job Details: 12/05/2022
"Unit not spinning. F7 error. Belt shredded and damaged pulley. Replaced belt and cam. Tested unit successfully. ; used 1 W10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14612
Dave L
Job Details: 12/05/2022
Found defrost heater disconnected at evaporator harness. Reseated connector and defrosted the evaporator; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Ontario, NY 14519
James
Job Details: 12/05/2022
Unit not washing or draining. Sump motor making whining noise. Cleaned out pump and hose. Ran unit and noise went away. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Webster, NY 14580
Andres V
Job Details: 12/05/2022
Replaced door strike and gave customer insulation. They have not installed the dishwasher in fully.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Rochester, NY 14616
Dave L
Job Details: 12/05/2022
Found cabinet bent on bottom causing a noise furring use. Adjusted cabinet until noise went away. Tested ok. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Fairport, NY 14450
Jeremy
Job Details: 12/05/2022
Customer stated unit not filling. Found that unit fills but wash pump is not pumping water to spray arms and only hums. Ordering sump and motor.; ordrng 1 W11460945 (Pump and Motor)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Jeremy
Job Details: 12/05/2022
Unit has no power indication and completely unresponsive. Verified proper voltage and no evidence of burnt or broken wires. Unit needs a new control board. Ordering control board.; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Farmington, NY 14425
Jeremy
Job Details: 12/05/2022
Customer complaint of unit making humming noise and not filling with enough water. Found that customer was unfamiliar with the sounds and behavior of their new machine. Instructed to use deep water wash option to get the most water in the machine and about the sounds and actions the unit makes. Also explained the two step starting procedure when starting a cycle. Unit operating as expected.
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBB03
Near Farmington, NY 14425
Jeremy
Job Details: 12/05/2022
"Customer stated ice cream was soft and thought freezer was warm. Checked temps in freezer and fresh food, both check good. Found no frost build up in freezer. Unit operating as expected. Leveled unit so fresh food door closes properly."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Rochester, NY 14612
Dave L
Job Details: 12/05/2022
"Customer is concerned with a loud noise happening during the spin cycle. Ran rinse and spin cycle with the machine loaded to test. Found camGrinding during spin brake. Replaced cam and actuator. Retested. Tested ok; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Rochester, NY 14617
Dave L
Job Details: 12/05/2022
Customer was unable to get the upper oven to turn on again while making cookies. Unable to recreate issue. Suspecting UI. If problem comes back pre order UI; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Ontario, NY 14519
James
Job Details: 12/05/2022
Unit not filling. Long fill error. Cleared code and calibrated. Tested valves and quick wash. Unit functions properly. If problem persists order control and valve. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manlius, NY 13104
Chuck G
Job Details: 12/05/2022
"Customer stated that unit is out of balance. Error code F0E5-off balance load. Upon arrival the unit had a load in it paused with the error code, i noticed that the unit was set on delicate but had a heavy duty load in it. I removed load and calibrated unit, verified that the software version was correct and raised the feet on the unit. I started a quick wash cycle with a load of laundry and waited for the unit to reach the spin cycle and the unit operated as intended. I explained to the customer how to load the unit and about cycle selection. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ00
Near Irondequoit, NY 14617
Dave L
Job Details: 12/05/2022
Replaced broken ice door assembly. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ontario, NY 14519
James
Job Details: 12/05/2022
Door gasket hanging off. Replaced gasket and adjusted upper rack. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS14
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 12/05/2022
Customer states no ice production. Keeps freezing up. Found very low water pressure to refrigerator. Customer will have water supply problem fixed.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 12/05/2022
Unit will not start a cycle and has F7E1 and F7E6 stored error codes. Ran diagnostic cycle and found motor just hums and does not run. Found start capacitor has failed. Ordering capacitor.; ordrng 1 W11395618 (CAPACITOR)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
Ray Benedetto
Job Details: 12/05/2022
Cold water valve is defective. Replaced water valve.
We serviced a
JENN AIR MICROWAVE
Model JMD2124WS
Near Webster, NY 14580
Andres V
Job Details: 12/05/2022
Replaced switch on the left side of microwave. Tested it out unit now heats and is working properly.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Fairport, NY 14450
Andres V
Job Details: 12/05/2022
Customer stated oven was not heating up and bezels were not aligned right. I diagnosed unit found DSI board is getting 120v but putting out any voltage out to either igniter. I used heat gun to take off bezels and align them better. ; ordrng 1 W10860916 (DSI board)
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, NY 14608
Andres V
Job Details: 12/05/2022
Customer stated unit would sometimes unlock other times it would not also unit would leak. I diagnosed unit but could not duplicate issue. When I tested unit on a diagnostic mode unit did lock and unlock. I also noticed that water pressure was low and water was going over the lip of the tub. I believe unit is having an intermittent issue with door locking and unlocking. ; ordrng 1 W11359390 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Andres V
Job Details: 12/05/2022
Customer stated unit was not draining and finishing cycle. I diagnosed unit only found stored error code for slow fill. I ran a diagnostic cycle successfully unit drained and spun correctly. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11170317 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Rochester, NY 14616
Dave L
Job Details: 12/05/2022
Replaced shorted led module. Tested ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14613
Andres V
Job Details: 12/05/2022
"Customer stated unit was not draining. I diagnosed unit found that pump and is trying to drain but impeller is not turning. I had two units with the same model at this location, I used the pump I was sent out for the other washer on this one since the other did not need it. I ran a diagnostic test successfully, i did hear belt making a noise when spinning so I replaced it with truck stock one.; used 1 W10919003 (Drain pump), and 1 W11239857 (Belt) from stock"
We serviced a
AMANA WASHER
Model NTW4600YQ1
Near Rochester, NY 14621
Andres V
Job Details: 12/05/2022
I accidentally put part as use from stock when I needed to order it. Rescheduled for tomorrow.; ordrng 1 W11158830 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Webster, NY 14580
Ray Benedetto
Job Details: 12/05/2022
"Unit has dented doors and bent top hinge. When opening freezer door, found frame damage on top left corner (see attached picture). Chassis is damaged and unit is not repairable. Documented with Techline, SR7735197884."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14626
Dave L
Job Details: 12/05/2022
Replaced sump due to an open wash motor. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Webster, NY 14580
James
Job Details: 12/05/2022
"Unit not draining. Found mask in drain pump cleaned pump and tested. Bellows is deformed and is allowing clothes to fall into pump. Recommend replacing bellows. ; rqstng P&A on 1 W11106747 (Bellows), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP , used 1 Sh15 from stock, states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Webster, NY 14580
James
Job Details: 12/05/2022
Center burner is not igniting every time. Spark is contacting burner head in random places causing inconsistent ignition. Replaced burner and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jordan, NY 13080
Chuck G
Job Details: 12/05/2022
Customer stated that unit is not spinning out at the end of the cycle. No codes. I ran diagnostic test cycle in which i discovered that the issue is with the hub. I could not get Washplate out without breaking it. Ordering Washplate W10902814 and hub W10528947; rqstng P&A on 1 W10528947 (Hub) and 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Webster, NY 14580
Ray Benedetto
Job Details: 12/05/2022
Top rack broken on rails. Replaced adjusters and operating normal.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
JENN AIR OVEN
Model JJW3830IL01
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 12/05/2022
Glass is loose when opening and closing door. Left Bracket does not latch glass entirely. Ordering brackets and glass for repair.; ordrng 1 WPW10581831 (Left Bracket) and 1 WPW10581826 (Right Bracket) and 1 W11325529 (Glass Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 12/05/2022
Replaced LEDs and made sure they are pointed the correct way . All leds are working and are flush customer is ok with leds . Tested good .
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Rochester, NY 14605
Andres V
Job Details: 12/05/2022
Dropped off lint screen.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ00
Near Webster, NY 14580
James
Job Details: 12/05/2022
"Replaced filter housing, ice bin and ice chute. Defrosted fill tube and cycled icemaker. Tested dispenser. Unit functions properly. If door freezes again, door will need to be replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Webster, NY 14580
James
Job Details: 12/05/2022
"Unit still not making ice. Im at 2deg, freezer at -14. Replaced control and reset power. Ran ice maker motor and fill test. Leveled unit. Customer is to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stanley, NY 14561
Doug Balcom
Job Details: 12/05/2022
Customer states unit is leaking again about every 4-5 cycles. Called techline they deemed the unit non repairable. Issued SR#7734597031
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Geneva, NY 14456
Doug Balcom
Job Details: 12/05/2022
Customer states unit making a thumping noise. Found drum out of round and thumping on rollers. Ordering drum; ordrng 1 W10899578 (Drum)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/01/2022
Replaced blower wheel. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fairport, NY 14450
Ray Benedetto
Job Details: 12/01/2022
"Wheels on top rack broken off. Replaced adjusters, operating normal."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Ray Benedetto
Job Details: 12/01/2022
"Light will come on randomly without touching interface. Button stuck on interface, ordering console for repair.; ordrng 1 W10894098 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Camillus, NY 13031
Chuck G
Job Details: 12/01/2022
"Replaced console, harness and UI . Unit tested good"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hilton, NY 14468
Dave L
Job Details: 12/01/2022
Replaced control and defrosted evaporator. Customer toMonitor. ; dspstn on spec-tagged invntry: 1 W11546684 CLIP
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fairport, NY 14450
Ray Benedetto
Job Details: 12/01/2022
"Unit does not start cycle. When cycle is activated, unit sense then briefly agitate and after few minutes will say 'wash complete.' Previous dialogue with Techline on this issue recommends to replace control board, lower harness and interface. Control board must 'programmed' a certain way. Consult with Techline.; ordrng 1 W11568984 (Lower Harness) and 1 W11624943 (Control Board) and 1 W11478526 (User Interface)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Churchville, NY 14428
Josh Henchen
Job Details: 12/01/2022
"Customer stated unit not cleaning dishes. Checked and found F7E1,F6E1,F8E2,F8E1. Ran diagnostic cycle, humming noise coming from motor and spray arms not spinning. Customer would need sump/Motor, the cost to repair outweighs buying a new unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near Livonia, NY 14487
Jeremy
Job Details: 12/01/2022
Food is freezing in crisper drawers and freezer is warmer than expected. Used sealer to restrict airflow to fresh food and keep more cold air in the freezer. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Rochester, NY 14613
Andres V
Job Details: 12/01/2022
I replaced the drain pump on unit. Tested it on diagnostic cycle and watched for leaks. Did not see any unit is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Irondequoit, NY 14617
Andres V
Job Details: 12/01/2022
"Customer stated unit was not washing dishes and pod was whole at the end of cycle. Diagnosed unit and found motor to be faulty. Had new sump and pump with me. I replaced it then tested unit, unit now washes properly.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
Andres V
Job Details: 12/01/2022
Handle was coming off because clips were broken I Installed new handle on unit.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 12/01/2022
Replaced strike. Front panel is bent and console is damaged. Ordering panel and console. ; ordrng 1 W11416371 (Panel) and 1 W11500340 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Brockport, NY 14420
Dave L
Job Details: 12/01/2022
Found door seals loose. Fastened with adhesive. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14624
Josh Henchen
Job Details: 12/01/2022
Customer stated water isn't coming out of the fridge dispenser. Check and found water getting through valve and hear water filter filling no water being dispensed. Purged water line dispenser starting to dispense water. Refrigerator checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV3
Near Rochester, NY 14624
Josh Henchen
Job Details: 12/01/2022
"Installed new light holder and reattached connector. Tested microwave light, operates as expected. Microwave checks good."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Spencerport, NY 14559
Dave L
Job Details: 12/01/2022
Found rotor making contact with floor drip pan causing a noise. Leveled and raised unit. Tested ok
We serviced a
WHIRLPOOL RANGE
Model Wfe540h0as1
Near Farmington, NY 14425
Jeremy
Job Details: 12/01/2022
"Unit not heating properly. Found broken bake element. Replaced bake element, unit tested good.; dspstn on spec-tagged invntry: 1 WPW10586737 CONTROL"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Syracuse, NY 13209
Chuck G
Job Details: 12/01/2022
Replaced heating element. Ran a diagnostic test cycle to confirm that the heater is operating as it should. In the future the unit cant be uninstalled because there is no tolerance between the countertop and unit to pull it out without damaging the floor. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fairport, NY 14450
Ray Benedetto
Job Details: 12/01/2022
"Unit is making loud grinding noise when door is opened and closed, which is happening during damper operation. Replaced damper and noise eliminated."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14621
Andres V
Job Details: 12/01/2022
I replaced the front panel and hinges on unit. Door now closes and operates properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14617
Dave L
Job Details: 12/01/2022
Found ice maker position error in diagnostics . Ice maker failed harvest test. Replaced ice maker. Customer toMonitor after 24 hours ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Victor, NY 14564
Jeremy
Job Details: 12/01/2022
"Unit not completing cycles due to intermittent drain. Found no obstructions in drain line and drain pump worked in diagnostic cycle. Replaced drain pump for intermittent operation, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/01/2022
"After further investigation, discovered MCU is faulty causing door latch malfunction. Ordering MCU.; ordrng 1 WPW10374126 (MCU)"
We serviced a
KENMORE RANGE
Model 664.95223711
Near Fairport, NY 14450
Ray Benedetto
Job Details: 12/01/2022
Unit had main oven sensor open error. Low cooling fan speed error in memory. Reset fault codes and tested unit. Sensor code was not thrown. Disassembled unit and found dead vermin near rear left burner and removed. Tested and threw low cooling fan code. Checked ohm at component (~75) and verified main board was pushing out 5 DC. Tested bake cycle at 350 and unit functioned properly. Verified all burners had full functionality.
We serviced a
MAYTAG DRYER
Model MGDB750YW3
Near Irondequoit, NY 14609
Andres V
Job Details: 12/01/2022
"Customer states unit was making a noise. I diagnosed unit and found it coming from the exhaust vent. I found a piece of paper that was hitting the blower. Took paper out and tested it, unit now works properly."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Rochester, NY 14619
Josh Henchen
Job Details: 12/01/2022
Customer stated dryer not drying properly. Checked and found poor air flow. Recommended cleaning/replacing venting. Dryer is cycling @ temp on low med and high settings. Dryer checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3392519 FUSE-THERMAL
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rochester, NY 14623
Josh Henchen
Job Details: 12/01/2022
"Customer stated washer was stuck on rapid wash cycle only. Checked and found F2E1,F5E1,F7E0. Ran diagnostic cycle, all functions as expected. Recalibrate unit, Ran normal/drain and spin cycles. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/01/2022
"Unit is filling then errors out with F10E5 for diverter leak. Replaced sump and motor, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Rochester, NY 14612
Dave L
Job Details: 12/01/2022
Unit is not cooling due to a low side leak. Customer was not interested in repairing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Pittsford, NY 14534
Josh Henchen
Job Details: 12/01/2022
Customer stated door not closing properly. Checked and found Mullion not lining up with plate pivot. Ordering door closurex2: WP12028505AP.; ordrng 2 WP12028505AP (Closer)s
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bloomfield, NY 14469
Josh Henchen
Job Details: 12/01/2022
"Customer stated washer was banging and didn't seem to agitate clothing. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Ran regular/drain and spin, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Salina, NY 13208
Chuck G
Job Details: 12/01/2022
"Replaced belt, shield , cam , motor and gearcase. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
AMANA DRYER
Model NGD7200TW
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 12/01/2022
Unit will not run. Checked and found open exhaust thermostat. Ordering thermostat.; ordrng 1 WP35001087 (Thermostat) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Irondequoit, NY 14609
Andres V
Job Details: 12/01/2022
Customer stated unit was not filling properly on a heavy duty and towels cycle but unit does fill on any other cycle. Unit did not have any error codes and also all valves were working. Ordering new board and water valve.; ordrng 1 W11419171 (Acu) and 1 W11165546 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Dave L
Job Details: 12/01/2022
Customer states that UI is intermittently unresponsive and also pauses on its own. Unable to recreate. Ordering latch and Console; rqstng P&A on 1 W11135391 (Console) and 1 W10810403 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS03
Near East Rochester, NY 14445
Ray Benedetto
Job Details: 12/01/2022
"Unit does not water after power outage. Water paddle will energize valve in test mode. User interface will also recognize paddle switches. Tested voltage, valve receiving 120 VAC in test mode, but during regular operation. Will need control board to repair.; ordrng 1 W11380560 (Control Board)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14625
Andres V
Job Details: 12/01/2022
"Sent call to let customer know I was on my way, arrived to home knocked on door but no one answered. Called and left voicemail, waited for 15 min."
We serviced a
WHIRLPOOL WASHER
Model UNREADABLE
Near Hilton, NY 14468
Dave L
Job Details: 12/01/2022
Replaced washer bearing. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Lima, NY 14485
Jeremy
Job Details: 12/01/2022
Door not on site. Reschedule when door arrives.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00Q
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 12/01/2022
Freezer had excessive frost buildup and door was not closing correctly. Thawed out all frost. Verified fan and heater were working. Readjusted shelves and rails. Door closes properly. Customer will monitor.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV06
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 12/01/2022
"Customer stated he felt like it was not heating the same as when they got it. Checked and found no codes, heated a cup of water for 2 minutes and started boiling at 1:20. Microwave checks good."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 12/01/2022
Customer states unit will not start. Found bad motor it hums when trying to start. Ordering motor.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Newark, NY 14513
Doug Balcom
Job Details: 12/01/2022
Customer states top burners won't light and clock resets when you turn on the top burners. Found wire partially disconnected from spark module sending spark to chassis causing clock to reset. Reattached wire. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Newark, NY 14513
Doug Balcom
Job Details: 12/01/2022
Customer states unit dispenses water on its own. Found pad dispenser pad. Ordering pad.; ordrng 1 WPW10353848 (Pad)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Spencerport, NY 14559
Dave L
Job Details: 12/01/2022
"Moisture building up in fresh food caused by a crack at the rh fresh food door near the hinge. Ordering door. Gaskets and damper toBe replaced on return visit. ; ordrng 1 W10910852 (Rh ff door), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14625
Andres V
Job Details: 12/01/2022
"Customer stated units lights were all out, also water was not dispensing and freezer temp was not correct. I diagnosed unit found their was water in the deli drawer UI, when I unplugged the board the lights on the side came on, board is corroded and needs replacing. The freezer light was also faulty causing RC lights to go out too. I replaced that light with the light I was sent out with. Unit was not dispensing water because the deli drawer switch was not being activated by drawer. I readjusted drawer now unit is dispensing water. Unit also has frost built up in the back, theirs a service pointer for this that requires a service kit.Sr 7735173326; ordrng 1 W10864519 (Service kit) and 1 W11170612 (Harness) and 1 WPW10769076 (Deli drawer UI) and 1 W11387053 (Freezer drawer), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Rush, NY 14543
Ray Benedetto
Job Details: 12/01/2022
"Replaced water valve and freezer bulb. Water doesn't continuously flow out of ice maker fill tube. Operating normal. Water pressure is weak, suggested customer consult a plumber.; dspstn on spec-tagged invntry: 1 WPW10312696 VALVE- INLT"
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Lakeville, NY 14480
Jeremy
Job Details: 12/01/2022
Customer stated unit was not drying and shutting off too soon. Found that water reservoir was full and lower filter and evaporator clogged with lint. Emptied reservoir and cleaned filter and evaporator. Unit operated as expected after. Instructed customer on when to clean filters and empty reservoir.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/01/2022
Upon arrival i inspected the part and part was damaged. Reordering sump assembly W11416363; ordrng 1 W11416363 (Sump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Andres V
Job Details: 12/01/2022
"Customer stated unit was not filling with water. I diagnosed unit found water valve was getting voltage. I noticed that their was a cut in the harness, I spliced harness and recconected it then tested it. Unit started filling correctly. Ordering harness but fixed it so they can use it in the mean time. ; ordrng 1 W11130934 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Port Byron, NY 13140
Doug Balcom
Job Details: 12/01/2022
Customer states unit will not fill with water. Ran diagnostic test found F8E1 error code. Long fill. Found bad water inlet valve. Customer will advise if they want to proceed with repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Doug Balcom
Job Details: 12/01/2022
Customer states unit will not run. Ran diagnostic test found F5E3 error code. Lid lock fault. Ordering lid lock. ; ordrng 1 W11513248 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Perry, NY 14530
Josh Henchen
Job Details: 11/30/2022
"Replaced cam,belt, and suspension kit due to loud operation during spin. Tested with no change to noise. Noticed inner tub seems to be out off balance. Ordering inner tub W10554251 and drive block WP389140.; ordrng 1 W10554251 (Basket) and 1 WP389140 (Drive block), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT"
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Victor, NY 14564
Jeremy
Job Details: 11/30/2022
Customer stated unit stopped working after self clean cycle. Found that thermal fuse has blown. Replaced thermal fuse unit tested good.; dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Rochester, NY 14604
Andres V
Job Details: 11/30/2022
"Customer stated unit was making a clicking noise when trying to start a cycle. I diagnosee unit found error code F5E3 and F5E2 both for lid lock errors. Had new lock with me, I replaced it and tested it. Unit now works properly."
We serviced a
JENN AIR OVEN
Model JJW2827WB00
Near Fairport, NY 14450
Jeremy
Job Details: 11/30/2022
Replaced lower cooling fan for low RPM. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 11/30/2022
"Customer stated that unit will not spin on the towels and whites cycle error code F8E1-long fill. I ran a diagnostic test cycle in which the unit operated as intended. I calibrated unit. I explained to the customer how to load the unit , how much HE detergent to use and cycle selection. Unit tested good If issue persists unit will need a control W11513246"