We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Macedon, NY 14502
Jeremy
Job Details:
05/16/2023
Right side counter weight is broken. Ordering counter weight.; rqstng P&A on 1 W11135752 (Counter weight)
We serviced a
GE RANGE
Model JGB735SP1SS
Near Macedon, NY 14502
Jeremy
Job Details:
05/16/2023
Cooktop is dented on left side and side panel is dented. Back of range is dented near gas connection. Gas lines do not appear damaged. Ordering cooktop and side panel.; rqstng P&A on 1 WB62X24822 (Cooktop) and 1 WB56X29670 (Side panel)
We serviced a
MAYTAG OVEN
Model MER8800FZ1
Near Macedon, NY 14502
Jeremy
Job Details:
05/16/2023
"Broil relay on control is getting stuck causing excessive power draw. Replaced control board, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fairport, NY 14450
Jeremy
Job Details:
05/16/2023
"Customer unable to start machine. Instructed customer on 2 step start procedure, cycle selection and water level selection if using fabric softener. Customer confident they can use machine now. Unit operating as expected."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, NY 14450
Jeremy
Job Details:
05/16/2023
Lights out in both section. Followed SP W11606409 and replaced all lights. Unit checks good. S-code S84638
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Webster, NY 14580
James
Job Details:
05/16/2023
Replaced uo and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Rochester, NY 14615
Dave L
Job Details:
05/16/2023
Replaced actuator due to faulty hall sensor. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Jeremy
Job Details:
05/16/2023
Unit is under extended warranty. Customer calling for correct dispatch.; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, NY 14450
James
Job Details:
05/16/2023
"Unit had no freon inside. Replaced filter drier and compressor stub. Pressure tested 140psi for ten minutes. Recharged unit and it started cooling. Customer is to monitor ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR 1 W11109499 DRIER- TUBE , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504433 COUPLER BR 6X4 , 1 W11506619 COUPLER BR 8 , 1 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , 1 W11504447 COUPLER BR 5X1.8 , 1 W11557671 COMPRESSOR , and 1 W11504415 COUPLER BR 8.5X8 , used 1 R600 (Can) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Ontario, NY 14519
James
Job Details:
05/16/2023
"S38253 parts. Unit leaking on floor due to clogged drain tube. Installed drain tube and removed ice build up. ; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN , used 1 W10619951 (Tube) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LV1
Near Rochester, NY 14615
Dave L
Job Details:
05/16/2023
CustomerConcerned with broil performance.broil burner takes 3Tried to light. Adjusted burner and harness connections. Tested ok.
We serviced a
KENMORE OVEN
Model 9113022191
Near Rochester, NY 14609
Andres V
Job Details:
05/16/2023
"Igniter is getting 120v but not glowing. Replaced the igniter, tested unit. Unit is heating now."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Webster, NY 14580
James
Job Details:
05/16/2023
Unit shaking and making banging noise. Leveled feet and adjusted drain hose so its not hitting back panel. Tested unit and found no issues. Customer is to monitor.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Rochester, NY 14626
Dave L
Job Details:
05/16/2023
Timer not advancing in auto dry. Ordering control. ; ordrng 1 WPW10476828 (Control) and 1 WP8318268 (Thermostst)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Brighton, NY 14610
Andres V
Job Details:
05/16/2023
Customer says prior technician said microwave was had to much radiation. Need to come back with tool to test. ; schdld next appmnt for 5/18 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14623
Andres V
Job Details:
05/16/2023
Noise that customer is wondering about is a normal operating noise. It is the compressor running.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Chili, NY 14514
Andres V
Job Details:
05/16/2023
I replaced the shifter and control board. Found broken wire going to pump. Repaired wire. Calibrated unit. Unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details:
05/16/2023
The fresh food drain pan has bowed and cracked due to ice build up. Ordering drain pan kit. ; ordrng 1 W11457241 (Drain pan) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Rochester, NY 14626
Dave L
Job Details:
05/16/2023
"Unit has a DC short has off cycled long enough to come up to room temperature. Ordering DC loads ; rqstng P&A on 1 W10830288 (Led driver) and 1 W11658802 (Ice maker) and 1 W10843055 (Control) and 1 W10830278 (Power supply), ordrng 1 W10807389 (Deli UI), states that autho needed"
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00P
Near Spencerport, NY 14559
Dave L
Job Details:
05/16/2023
Installed new UI was able to enter diagnostics and set model info. Preheated to 400 to verify operation. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
05/10/2023
"Unit not completing cycles. Found F7E1 error for wash motor failure and F9E1 for not draining. Found that unit is draining intermittently and wash motor hums but does not run wash pump. Unit needs sump replacement. Quoted for repair, if customer calls order sump W11416362.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Victor, NY 14564
Jeremy
Job Details:
05/10/2023
Replaced existing drain hose with 12 ft KitchenAid dishwasher drain hose. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, NY 14609
Andres V
Job Details:
05/10/2023
Gfi was tripped. Reset switch and tested unit. Unit turned on and is working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Brockport, NY 14420
Dave L
Job Details:
05/10/2023
Cooling fan is rattling during use ordering fan parts ; ordrng 1 W11088354 (Blade) and 1 W11213353 (Motor) and 1 W11443154 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14621
Andres V
Job Details:
05/10/2023
Customer needs a a vent cleaning. We took unit apart and found air duct clogged with lint cleaned it out. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
MAYTAG WASHER
Model MGDB835DW4
Near Spencerport, NY 14559
Dave L
Job Details:
05/10/2023
Replaced noisy drive motor. Tested ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Brighton, NY 14620
Andres V
Job Details:
05/10/2023
"Removed dryer from on top of washer, and reconnected it to hookups. Tested washer and ran diagnostic cycle. Diagnosed faulty pressure switch and replaced part."
We serviced a
MAYTAG DRYER
Model MGDC415EW1
Near Webster, NY 14580
James
Job Details:
05/10/2023
"Unit not heating due to blown thermal fuse. Rollers sticking. Replaced fuse, belt, and rollers. . Unit functions properly. ; used 1 Wp3392519 (Fuse), 1 Sh15, and 1 4392065 (Kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, NY 14564
Jeremy
Job Details:
05/10/2023
"Unit has frost build up on evaporator cover, fan housing, and ceiling of freezer. Frost pattern on evaporator was good. Evaporator fan running good, and door gasket is sealing properly. Removed all frost, turned on moisture control. Explained to customer to make sure door is closed fully and showed her how to turn on moisture control. Unit operating properly, customer to monitor.; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Palmyra, NY 14522
Jeremy
Job Details:
05/10/2023
Dropped off drawers with customer. Customer installed.
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Rochester, NY 14623
Andres V
Job Details:
05/10/2023
Broken weld on left track. Replaced track; used 1 W11259785 (Track) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Pittsford, NY 14534
Andres V
Job Details:
05/10/2023
Door seal on unit got caught on something and got damaged. Unit needs new seal. ; ordrng 1 W10906683 (Door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Fairport, NY 14450
Andres V
Job Details:
05/10/2023
Freezer gasket pulled away from fridge body. Cleared ice. Heated and reshaped gasket to fridge.
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Webster, NY 14580
Andres V
Job Details:
05/10/2023
Diagnosed worn idler pulley. Replaced pulley and rollers.; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Rochester, NY 14610
Andres V
Job Details:
05/10/2023
"Ice buildup, diagnosed plugged drain tube. Defrosted coils and cleared drain tube."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Newark, NY 14513
Jeremy
Job Details:
05/10/2023
"Unit will not power on. Found burned out control board. Replaced control, ran calibration cycle. Unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Lyons, NY 14489
Jeremy
Job Details:
05/10/2023
Replaced control and pressure hose for F3E1 error. Ran diagnostic cycle. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Clyde, NY 14433
Jeremy
Job Details:
05/10/2023
"Door gasket is not staying seated and door is not sealing causing warm temps in fresh food section. Replaced door gasket, door seals and gasket stays on. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Geneva, NY 14456
Jeremy
Job Details:
05/10/2023
"Filter housing is broken and filter will not pop out. Replaced filter housing, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14624
Dave L
Job Details:
05/10/2023
"Replaced sump due to open wash motor. Cleared errors and ran diagnostics. Tests ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14619
Dave L
Job Details:
05/10/2023
Cooktop on light remains on all the time. ; ordrng 1 W11620480 (Switch harness) and 1 W11620480 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Rochester, NY 14624
Dave L
Job Details:
05/10/2023
Dryer would not heat because the gas was never turned on. Turned gas on. Dryer tested ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14626
Dave L
Job Details:
05/10/2023
Washer had already been repaired. Tested ok
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Rochester, NY 14626
Dave L
Job Details:
05/10/2023
Replaced timer that was not advancing. Tested ok
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Rochester, NY 14626
Dave L
Job Details:
05/10/2023
Replaced facia. Tested ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Williamson, NY 14589
James
Job Details:
05/10/2023
Unit is loud in spin and agitation. Inspected motor and capacitor. Unit is echoing off wall and hoses are hitting back of unit during spin. Adjusted hoses. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near North Rose, NY 14516
James
Job Details:
05/10/2023
Unit had water residue on topof dispenser underneath valve solenoid. Replaced valve and tested. Found no leaks. If problem persists replace (W11094304)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Sodus, NY 14551
James
Job Details:
05/10/2023
F7e5 motor fault. Unit stopped mid cycle for customer. Reset errors and calibrated. Lowered feet and tested. Unit went through spin cycle properly. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Williamson, NY 14589
James
Job Details:
05/10/2023
F9e1 and slow to drain. Inspected pump and found no obstructions. Replaced pump and tested. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Ontario, NY 14519
James
Job Details:
05/10/2023
"Replaced rh gasket, lh handle and icemaker. Defrost drain was clogged. Cleaned drain and removed ice from freezer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, NY 14526
James
Job Details:
05/10/2023
Unit worked for one day and stopped making ice again. Called trade care for new door. Confirmation 1537743155Warranty labor no charge for door replacement. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Penfield, NY 14526
James
Job Details:
05/10/2023
Lh gasket torn. Replaced gasket and molded with heat gun. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Hamlin, NY 14464
Dave L
Job Details:
05/09/2023
The customer was hearing a noise furring spin. Found unit installed in closet with hoses pressed against wall and cabinet. Recommending install 90 degree hose fittings to prevent damages to hoses during spin. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model Wtw5100hc0
Near Farmington, NY 14425
Jeremy
Job Details:
05/09/2023
Unit is making excessive noise and leaking. Found cracked tub below back right suspension spring. Bearing is faulty causing excessive noise and suspension is bad causing unit to go out of balance. Ordering tub.; ordrng 1 W11219115 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Webster, NY 14580
James
Job Details:
05/09/2023
"Installed uv drier and found leak at copper\aluminum connection on ff evap. Repaired leak and pressure tested. Charged unit. Customer is to monitor for 24 hours. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11504432 COUPLER BR 6X5 1 W11504445 COUPLER BR 5X4 , and 1 WPW10143759 DRIER-UV DYE , used 1 Water line kit from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Spencerport, NY 14559
Dave L
Job Details:
05/09/2023
Breaker trips randomly when dryer is in use. Found breaker in panel box getting hot after the dryer has been running. Recommending replacing the breaker.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Webster, NY 14580
James
Job Details:
05/09/2023
Replaced sump and lower insulation. New pump is quieter than previous. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx988sibh01
Near Rochester, NY 14612
Dave L
Job Details:
05/09/2023
Removed ice from fresh food evaporator and re secured cover and drain pan properly. Cleared defrost drain. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Rochester, NY 14616
Dave L
Job Details:
05/09/2023
Customer was Concerned with the operation of the washer. Found unit teetering on its feet. Leveled washer and tested in diagnostics. Went over use and care with the customer
We serviced a
WHIRLPOOL FREEZER
Model GC3NHAXVY01
Near Webster, NY 14580
James
Job Details:
05/09/2023
Unit not making ice. Icemaker flooded and had ice in motor. Power to icemaker but will not cycle. Emitter is giving error that its not receiving signal. Need icemaker and possibly emitter board. ; ordrng 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Webster, NY 14580
James
Job Details:
05/09/2023
"Unit will not agitate, basket agitates with agitator. Replaced capacitor and found cam broken. Replaced cam and calibrated. Unit functions properly. If problem persists order lower harness. ; used 1 W10721967 (Cam), and 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEU
Near Rochester, NY 14609
Andres V
Job Details:
05/09/2023
"Dispenser functioning correctly. Disassembled and checked wires in dispenser assembly, found no issues."
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Palmyra, NY 14522
Jeremy
Job Details:
05/09/2023
"Right hand adjuster is broken. Replaced right adjuster so unit is functional. Customer wants both replaced. Ordering adjuster.; ordrng 1 WPW10546503 (ADJUSTER), used 1 WPW10546503 (ADJUSTER) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Rochester, NY 14610
Andres V
Job Details:
05/09/2023
"Installed left control, still unresponsive. Removed right control to inspect for issues. On reinstallation of right control, unit lost power and became unresponsive. Ordering boards and fuse.Sr 7736364009; ordrng 1 W11549257 (Pcb) and 1 W11416373 (Board) and 1 W11286002 (PCBa) and 1 W10138793 (Fuse)"
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Macedon, NY 14502
Jeremy
Job Details:
05/09/2023
"Customer complaint, unit doesn't work. Unit not in location to hook up water supply. No stored error codes. Ran drain pump and spin in diagnostics and found excessive suds coming from drain. Unit likely over sudsing causing problem. Unit needs to be installed in a location with water and drain to properly diagnose."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14618
Andres V
Job Details:
05/09/2023
"Replaced rotor, stator, gearcase, spinner, UI board, and ACU. Tested and calibrated machine.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Fairport, NY 14450
Andres V
Job Details:
05/09/2023
Adjusted washer legs and added padding to rattling pressure line; dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fairport, NY 14450
Andres V
Job Details:
05/09/2023
"Customer had electrician prior to visit, fridge functioning well. Customer reported drip in back of fridge, diagnosed condensation from system tubing, installed foam piece to redirect runoff"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lima, NY 14485
Jeremy
Job Details:
05/09/2023
"Customer stated unit is leaking intermittently. Found that filter was not installed properly possibly causing spray arm to get stuck. Installed filter properly, tested unit with glass door. Unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model MRT311FFFZ00
Near Pittsford, NY 14534
Andres V
Job Details:
05/09/2023
"Compressor only pulling 0.5 amps, diagnosed leaking sealed system. Customer declined repair."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Rochester, NY 14620
Andres V
Job Details:
05/09/2023
"F28 error code, mcu and ccu not communicating. Replaced mcu.Sr7736358552"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
James
Job Details:
05/09/2023
Unit still thaws out. Replaced evap shroud. called techline sr7736198279. They want ff thermistor replaced and recommend installing Data logger in freezer to verify temperature. ; ordrng 1 W10316760 (Thermistor) and 1 Datalogger
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14606
Andres V
Job Details:
05/09/2023
"Washer functioned normally during testing, customer reported draining is intermittent issue. Replaced drain pump with square trade supplied part; used 1 W11399437 (Drain Pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Rochester, NY 14626
Dave L
Job Details:
05/09/2023
"Ice maker in the fresh food section is intermittent. No error codes. Ice bin was full at time of service. Harvest tested ok and bin status was correct. Suspecting fill tube heater issue. Ordering ice maker, fill tube heater, and UI; rqstng P&A on 1 W11658802 (Ice maker) and 1 W11087201 (Heater) and 1 W11387387 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Gates-North Gates, NY 14606
Dave L
Job Details:
05/09/2023
The motor shaft is damaged on both sides. Quoted forBlower and motor. Customer declined to repair.
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Irondequoit, NY 14617
Dave L
Job Details:
05/09/2023
Installed repair kit due to a broken belt. Unit tested ok. ; used 1 4392065 (Kit) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Irondequoit, NY 14617
Dave L
Job Details:
05/09/2023
Customer experienced an out of balance condition with a load of towels. Verified proper operation of machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
Dave L
Job Details:
05/09/2023
Reinstalled bail arm for ice maker. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Hamlin, NY 14464
Dave L
Job Details:
05/08/2023
Replaced sump due to diverter leak. Ran diagnostics. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354PSO
Near Hamlin, NY 14464
Dave L
Job Details:
05/08/2023
Replaced pumps due to unit not washing. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Rochester, NY 14605
Andres V
Job Details:
05/08/2023
Found burner are working and unit is getting power but board is not lighting up. Unit needs new control board. ; ordrng 1 W11567368 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Henrietta, NY 14467
James
Job Details:
05/08/2023
"Compressor vibrating excessively. Replaced compressor and verified cooling in freezer. New compressor was better than previous, but still was loud on when plugged in. Customer is to monitor after unit reaches temperature. ; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11580057 COMPRESSOR"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14624
James
Job Details:
05/08/2023
Replaced tube and sump. Tested and verified operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Rochester, NY 14615
Dave L
Job Details:
05/08/2023
Replaced control due to moisture sensing issue. Unit tested good in reheat function
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYWH00
Near Rochester, NY 14618
Andres V
Job Details:
05/08/2023
"Left side guide rail in freezer jammed up. Freed rail, door now opens and closes properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14624
James
Job Details:
05/08/2023
Unit ran cycle and got stuck in rinse. Found belt came off motor. Reinstalled belt and raised feet. tested and found no issues.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14618
Andres V
Job Details:
05/08/2023
"Unit is making a noise louder then usual when draining. Unit is spraying dishes with good pressure used clear door to check. ; ordrng 1 W10876537 (Drain pump), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14616
Dave L
Job Details:
05/08/2023
Checked unit for excessive movement during spin. Found out of balance error in diagnostics. Checked suspension and tub alignment. Ran a drain and spin. Found tear in bellows. Ordering bellow; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, NY 14526
James
Job Details:
05/08/2023
Door frozen again. Found door switch intermittent to close fully and power heater. Ran damper heater until ice melted and cycled water. There was a slight leak from hinge and couldn't find source. Installed foam on door to engage switch and will check with customer that unit stays functional. If problem persists door needs replacement. ; schdld next appmnt for 5/10 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14617
James
Job Details:
05/08/2023
F5E1 f7e1 errors. Complaint of odor and odd noise. Tested diagnostics and unit functioned properly. Inspected drain hose. Customer is to monitor. Recommend running cleaning tablet through cycle if odor occurs.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Rochester, NY 14616
James
Job Details:
05/08/2023
Belt broken. Idler pulley is bent. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392065 (Kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Rochester, NY 14623
Dave F
Job Details:
05/08/2023
F4E3 wash motor failure . Replaced sump and tested in diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Jeremy
Job Details:
05/08/2023
"Unit will not start or drain. Found door switch wire pulled from connector on control board. Repaired wiring issue, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Pittsford, NY 14534
Jeremy
Job Details:
05/08/2023
Not making ice. Found icemaker is getting voltage but not cycling. Ordering icemaker.; ordrng 1 W10889233 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Pittsford, NY 14534
Jeremy
Job Details:
05/08/2023
"Icemaker not cycling. Found ice lodged in mold causing motor to get stuck. Removed ice, unit still will not complete harvest. Removed power from unit, replaced icemaker, verified fill. Customer to monitor.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Rochester, NY 14618
Andres V
Job Details:
05/08/2023
"Replace module. Tested unit with a pot that's the same size and burner, unit is heating up. Advised customer to use according size pot to burner."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, NY 14450
Andres V
Job Details:
05/08/2023
Called whirlpool to have issue noted. Unit does not have error codes and is working properly. Customer will have to contact whirlpool to see what they can do for them. SR 7736349782
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pittsford, NY 14534
Andres V
Job Details:
05/08/2023
"Saw damaged from delivery, replaced the front panel. ; dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Rochester, NY 14618
Andres V
Job Details:
05/08/2023
Dishwasher is working properly but the start button is very hard to push. I took the UI apart and cleaned it out but was still getting same result. Reccomend replacing ui assembly.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Ontario, NY 14519
Andres V
Job Details:
05/08/2023
Replaced ACU. Tested unit on a regular cycle and times cycled. Unit is working properly.