Near Rochester, NY 14617
David
Job Details: 08/12/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Unit was stuck in control lock and the customer could not get it to start. Took unit off of control lock and tested. Unit tested good
Near Penfield, NY 14526
David
Job Details: 08/12/2019
REFRIGERATOR GE PS123NGNABB Unit is not filling the ice maker with water. Cycled the ice maker. 120VAC to water valve. Replaced valve and cycled again to test for leaks. Unit tested good and filled the ice maker.
Near Webster, NY 14580
David
Job Details: 08/12/2019
REFRIGERATOR KITCHENAID KBFS25EVMS00 Replaced both fresh food gaskets that were torn. Refrigerator has been cooling properly since replacing the start device.
Near Ontario, NY 14519
David
Job Details: 08/12/2019
DRYER WHIRLPOOL MGDB766FW0 Unit vibrating due to a large dent in the right hand case due to delivery . Called Techline to document damage SR7725575877 Techline rendering customer back to the dealer for replacement. Did not recommend repairing
Near Ontario, NY 14519
David
Job Details: 08/12/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced upper racks that were holding the door open under s22916
Near Rochester, NY 14612
David
Job Details: 08/12/2019
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Fresh food evaporator was frozen again. Removed ice and set unit to an 8 hour fixed defrost. Customer to monitor
Near Hilton, NY 14468
David
Job Details: 08/12/2019
MICROWAVE KITCHENAID KMHS120ESS4 Replaced door that had split.
Near Rochester, NY 14624
Shaiman
Job Details: 08/12/2019
DISHWASHER MAYTAG MDB7749SBB3 "Customer states unit caught on fire during a cycle, smoke & flames began emitting from the right side of the door. Upon arrival unit smelled like smoke. Removed door and indeed there was evidence of a thermal event; plastic on the board was melted and soot was present. Seems to have originated from the P3 & P4 connections. All connections on the sump assembly & heating element looked fine. Contacted Whirlpool tech line and was suggested to replace all damaged components if parts are still available. Contacted Whirlpool Safety department after speaking with tech line. Safety Department stated they will speak with the consumer and contact them with a resolution; no further repair is to be done. Tech Line SR: 7725576749 Safety Team SR: 7725525883"
Near Rochester, NY 14608
Shaiman
Job Details: 08/12/2019
DRYER WHIRLPOOL WED75HEFW0 Replaced control and user interface. Unit still won’t start. Called the manufacturer who walked me through more tests. Tech line agent suggests to replace the main harness. SR: 7725572969; ordrng 1 W10637538 (HARNESS)
Near Lima, NY 14485
Steve
Job Details: 08/12/2019
WASHER WHIRLPOOL MVWB765FW1 Found sheet stuck under agitator. Removed agitator and reassembled with lock tight. The washer tests good.
Near Webster, NY 14580
Evan
Job Details: 08/12/2019
WASHER MAYTAG MHW5630HW0 Technician is having issue with new tub fitting inside case. Discovered that new tub is larger than old tub causing issue. New tub is 23 inches wide old tub is 21.25 inches wide. Reordering tub. ; ordrng 1 W11287253 (TUB (OUTER) )
Near Avon, NY 14414
Steve
Job Details: 08/12/2019
WASHER WHIRLPOOL WTW7500GW0 Replaced user interface for unresponsive interface. The washer tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 08/12/2019
WASHER WHIRLPOOL MVWC565FW Customer concerned about unit not completing cycles and clothes coming out wet. F7E5 error code stored. Replaced actuator. Unit testing good.; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
Near Macedon, NY 14502
Dave
Job Details: 08/12/2019
RANGE KITCHENAID KSGB900ESS0 Replaced dsi board for not recognizing that a flame was present after it light . Tested unit . Tested good . Part is covered
Near Victor, NY 14564
Dave
Job Details: 08/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Crisper drawer shelf holder is backwards on the right hand side . Took the screw out and tried to turn the holder with no luck . Called techline SR 7725576157 . Found that the shelf when it was delivered was not installed in the correct location and the shelf was falling out . Sent pictures techline after making required adjustments directed by techline the shelf is now sitting as expected .
Near Fairport, NY 14450
Steve
Job Details: 08/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 The unit is freezing in FF section. Found a ball of ice on evaporator at the capillary tube. The unit is showing signs of low charge. Ordering evaporator and control. Installed thermistor due to previous company repair that was not correct. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W11039821 (contrl-box) and 1 WPW10143759 (dryer)
Near Canandaigua, NY 14424
Dave
Job Details: 08/12/2019
DISHWASHER KITCHENAID KDPE234GPS0 Dishwasher washer not working correctly . Took off the kick plate and roaches fell out . Dishwasher is not covered under warranty. .
Near Rochester, NY 14616
Shaiman
Job Details: 08/12/2019
DISHWASHER MAYTAG MDBH949PAB4 Replaced control. Unit testing good.; dspstn on spec-tagged invntry: 1 W10595568 CNTRL-ELEC
Near Canandaigua, NY 14424
Dave
Job Details: 08/12/2019
REFRIGERATOR KITCHENAID KFIL27CXMS0 Replaced water valve inside the cabinet. Replaced fill tube waterline that goes to ice maker . Tested unit tested good . If problem persists order WPW10270395
Near Rochester, NY 14616
David
Job Details: 08/12/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB01 Replaced control and damper due to cooling loss in the fresh food section. Customer to monitor.
Near Fairport, NY 14450
Dave
Job Details: 08/12/2019
RANGE WHIRLPOOL WFE320M0ES1 "Techline SR 7725573353 power cord at the receptacle was burnt there was a thermal event at the cord and receptacle . Customer needs new receptacle and power cord . Found the right front element switch was worn and had black on it . Ordering new switch WP3149400 . Safety SR 7725526361 ; ordrng 1 WP3149400 (switch-inf), dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w"
Near Canandaigua, NY 14424
Dave
Job Details: 08/12/2019
WASHER MAYTAG MVWB835DW3 Unit is loud checked for error codes no codes . Unit needs new gearcase and spanner nut . Ordering gearcase W10811956 and spanner nut W10909670; rqstng P&A on 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)
Near Rochester, NY 14616
David
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB01 Customer had the unit thaw. Unit is operating normally at this time. Suspecting a damper issue based on the customers description ordering damper and controller; ordrng 1 WPW10594329 (control) and 1 WPW10677146 (cntrl-elec)
Near Rochester, NY 14612
David
Job Details: 08/09/2019
DISHWASHER MAYTAG MDB4949SHZ0 Unit will not start from idle. Was able to run unit in diagnostics. No errors. Unit operated normally afterwards. Replaced console as a precaution
Near Williamson, NY 14589
David
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL KBSD606ESS01 Slow ice production likely caused by poor connectivity problem unit has a full frost pattern. Freezer at 4-5 at time of service FF at 37 lowered freezer temp to -5 ordering control kit. ; ordrng 1 W10849799 (cntrl-elec)
Near Rochester, NY 14617
David
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL KDTE104ESS1 Unit was not washing due to an open pump motor. Replaced sump. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Williamson, NY 14589
David
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL KDFE104HWH0 Checked unit for not washing/ not dissolving soap. Unit testing good in diagnostics cleaned float and verified connections. Customer to monitor. If problem persists pre order sump
Near Sodus Point, NY 14555
David
Job Details: 08/09/2019
WASHER MAYTAG MVWC416FW Unit was not completing the spin cycle. Over suds code in diagnostics. Ran auto test. Found excess flashing in drain dome. Removed and retested. Unit testing good
Near Rochester, NY 14612
David
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced all doors due to dents.
Near Rochester, NY 14623
Shaiman
Job Details: 08/09/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced outer door and drawer. Repair successful.
Near Ogden, NY 14559
Shaiman
Job Details: 08/09/2019
WASHER MAYTAG MVWC565FW0 "Replaced gear case, belt, and shield. Unit made a noise during agitation when tested. Replaced cam. Unit testing good. ; used 1 W10721967 (CAM) from stock"
Near Penfield, NY 14526
Evan
Job Details: 08/09/2019
OVEN AMANA AGR6603SFS2 Customer stated that flame height was too high on front burners. Adjusted flame height on front burners to customers satisfaction. Unit tested good otherwise
Near Rochester, NY 14618
Evan
Job Details: 08/09/2019
COOKTOP WHIRLPOOL WCE97US0HB00 Customer stating that unit is turning right rear burner on its own. Called safety team to report issue. Safety team to contact customer. Sr: 7725511593
Near Henrietta, NY 14467
Evan
Job Details: 08/09/2019
WASHER KENMORE 417.404127 Customer stated that unit was not spinning out correctly. Upon inspection unit would spin but not at full RPM. Unit needs motor control. Part is discontinued and can not locate at any distributor.
Near Ionia, NY 14475
Dave
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Water leaking from around the paddle of the ice maker temperatures are good . Called techline SR 7725562646 techline suggested replacing ASSEMBLY, SEPARATOR ordering separator W11324790 . Found condensation in the freezer and fresh food section . Sealed the cabinet. Evaporator fan is working. Temperatures are set . Customer will try with ice maker off and see if it still drips . Thinking it is condensation where the ice door flap is and the ambient temperature. Condenser was vibrating. Inserted piece of cardboard to push the condenser away from body of unit . ; ordrng 1 W11324790 (ASSEMBLY, SEPARATOR)"
Near Avon, NY 14414
Dave
Job Details: 08/09/2019
WASHER MAYTAG MVWX655DW1 "F8E5 reversed water hose error code .switched hoses Washer making very loud noise . Found that the cam was chewed up . Replaced actuator W10913953 and cam W1072967 . Calibrated unit and ran auto diagnostics. Unit tested good ; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Near Shortsville, NY 14548
Dave
Job Details: 08/09/2019
OVEN WHIRLPOOL WEG730H0DS0 Range has cooling fan error code. Replaced cooling fan due to no operation. Tested unit in auto diagnostics. Unit tested good . Tested good by running bake . Unit tested good .; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Clifton Springs, NY 14432
Dave
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Checked temperatures 0 in freezer. 38 in fresh food . Ice maker fill tube frozen . Tested water flow was poor . Advised need to shut valve and run a need tube . Defrosted fill tube . Tested fill for icemaker in diagnostics. Tested good . Customer will replace.
Near Palmyra, NY 14522
Dave
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Freezer led was bad . Replaced module with W11205083 . Unit tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW4950HW1 Led on control not on . Power cycled unit would not turn on. Replaced control W11256105 . Calibrated unit and ran auto diagnostics. Unit tested good . If problem persists order W10913953 actuator and another control
Near Greece, NY 14616
Shaiman
Job Details: 08/09/2019
WASHER AMANA NTW4516FW Rescheduled for another day. Left parts. ; schdld next appmnt for 8/13 TUE !
Near Geneseo, NY 14454
Steve
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced ice maker for maker not calling for water. The ice maker tested good; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Pittsford, NY 14534
Evan
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL KDFE104HWH0 "Customer stated unit is leaking from edges of door. Upon inspection discovered that inner door gasket was out of channel causing leak. Gasket that is on unit does not stay seated on channel as it should. Replaced gasket and ran diagnostic cycle. Unit completed cycle as it should. Could not replicate issue once installing new gasket. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK , used 1 W10300924V (GASKET) from stock"
Near Rochester, NY 14612
Shaiman
Job Details: 08/09/2019
WASHER KENMORE 110.2130201 "Customer states unit won’t spin. F7E1 code stored. Unit passed test verification cycle however makes a loud grinding noise during spin, which is most likely causing the basket speed sensor fault. The Gearcase should be replaced."
Near Rochester, NY 14619
Shaiman
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW5000DW1 Customer states unit would not complete cycles. Unit would not spin. F7E5 error code stored. Replaced actuator. Unit testing good.
Near Fairport, NY 14450
Evan
Job Details: 08/09/2019
COOKTOP KITCHENAID KECD807XSS01 Replacing cooktop that customer has ordered due to old top cracking. Replaced cooktop. Tested all burners. Unit tested good
Near Rochester, NY 14623
Steve
Job Details: 08/09/2019
OVEN JENN AIR JJW3830WB01 Replaced both cooling fans for f8e0 cooling fan errors. The fans tested good.
Near Penfield, NY 14526
Evan
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stating that unit is not drying dishes. Upon inspection discovered that heater has been shut off due to cool water entering machine at beginning of cycle. Also discovered that customer is failing to use rinse aid. Advised customer to run hot water at sink for brief moment before unit begins to fill. Also highly recommending use of rinse aid this will resolve issue of wet items at end of cycle. Ran diagnostic cycle. Unit tested good
Near Canandaigua, NY 14424
Dave
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW0 Door switch had failed and would not pop back out . Replaced switch . Tested unit tested good . Light comes on.
Near Rochester, NY 14623
Steve
Job Details: 08/09/2019
RANGE WHIRLPOOL WFE515S0ES0 Replaced other three switches for cooktop on indicator light not coming on hern operating cooktop burners. The lights are working and cooktop burners are heating.
Near Pittsford, NY 14534
Steve
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB Tested temps in both sections and they tested good. Found ice restricting damper. Removed ice and refrigerator tested good.
Near Rochester, NY 14607
Steve
Job Details: 08/09/2019
REFRIGERATOR KENMORE 795.760239 Replaced door switch for light in FF section not turning on. The light tested good.
Near Rochester, NY 14612
David
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB Customer stating that the condenser fan motor was only running intermittently. Fan running at time of service. Compressor and condenser were warmer than normal as well as the million. Made sure condenser was clean and replaced the condenser fan. Reinstalled back cover. Customer to monitor.
Near Rochester, NY 14612
David
Job Details: 08/09/2019
OVEN MAYTAG MEW9527FZ Quoted customer for latch motor that is not operating. Customer wants to think about the repair
Near Rochester, NY 14617
Steve
Job Details: 08/09/2019
REFRIGERATOR FRIGIDAIRE FPUS2698LF1 Replaced ice and water dispenser for dispenser sticking on. The dispenser tested good.
Near Rochester, NY 14626
Steve
Job Details: 08/09/2019
REFRIGERATOR KENMORE 2533187200 Customer complaining of water dripping in FF section from freezer. The drain was restricted in the tray. Also the drip pan in evaporator was not in correct position. Moved tray. Drain tested good.
Near Rochester, NY 14606
Steve
Job Details: 08/09/2019
REFRIGERATOR FRIGIDAIRE 253.3184211 Found ice obstructing airflow from freezer. Removed ice and refrigerator is cooling.
Near Spencerport, NY 14559
Steve
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced pantry control for unit not powering on. The compressor started and all fans are working. The dispenser is also working. The refrigerator tests good.
Near Webster, NY 14580
Evan
Job Details: 08/09/2019
MICROWAVE MAYTAG MMV1174FZ3 Replacing control due to relay sticking on control board causing unit to produce chattering noise while starting cycle. Replaced board ran multiple test cycles. Unit tested good
Near Rochester, NY 14624
Dave
Job Details: 08/08/2019
MICROWAVE FRIGIDAIRE FGMV175QFA Found the top grill on the microwave was not on right so it wasn't allowing the door to close all the way . Reseated grill . . Unit tested good .
Near Webster, NY 14580
David
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 Unit is frosting in the fresh food section. Pre ordering fan and thermistor. Sent quote to customer no funds collected ; ordrng 1 W10316760 (thermistor 51.63) and 1 WPW10453428 (fan-scroll)
Near Webster, NY 14580
Dave
Job Details: 08/08/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 "Frost build up on fresh food evap . . Tested thermistors. In diagnostics all tested good . Sealed the cabinet. Changed defrost mode from adaptive to basic. Defrosted unit . . Found the tabs on the evap cover were broken and screws missing on cover . Previous service company cut the defrost thermistor and wired a new one . Needs new fan and defrost thermistor. . Needs support for fan . Needs new evaporator housing but to change that there would have to be a sealed system job and a new evaporator installed . Called techline SR 7725557937. Documented findings . ; rqstng P&A on 6 67006425 (screw)s and 1 W11116006 (evaporator) and 1 WPW10389152 (support) and 1 WPW10469927 (housing) and 1 WPW10501260 (cover-evap), dspstn on spec-tagged invntry: 1 W11033168 HARNESS"
Near Penfield, NY 14526
Dave
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evap frozen up . Sealed the cabinet. Changed the defrost most to basic from adaptive. This is a recurring issue with this unit . Previous company came out and replaced the fan and harness with the defrost thermistor. They did not put the defrost thermistor in the correct location. Moved the thermistor to the correct location due to the service pointer. Foil taped and zip tied it in the right spot . Found that the evap cover tabs are broken and has no screws ordering screws 67006425 and evap cover WPW10501260 . Ran test four to make sure 3 way valve is working . Tested good . Gaskets on door are good . Called techline SR 7725553157 Documented everything that was done . ; rqstng P&A on 6 67006425 (screw)s and 1 WPW10501260 (cover-evap)
Near Rochester, NY 14606
Dave
Job Details: 08/08/2019
OVEN WHIRLPOOL WFC150M0EW3 "Tested temperature sensor and is reading room temperature with the oven off . Turned oven on to 350 preheated oven took temperatures. 294 , 393 , 300 , 399, 301, 400, . Oven average is 347 . Oven was calibrated up 10 degrees . This test was done at 0 degrees calibration. Leaving the at 0 degrees .Unit tested good ."
Near Geneseo, NY 14454
Steve
Job Details: 08/08/2019
DISHWASHER KITCHENAID KDFE104HBL0 Found adjusters are broken and top rack is falling. Ordering adjusters. ; ordrng 1 WPW10195840 (positioner) and 2 WPW10546503 (adjuster)s
Near Penfield, NY 14526
David
Job Details: 08/08/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced upper rack rails that were showing signs of separation
Near Rochester, NY 14607
Steve
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Sr#7725514116 called tech line. Replaced control and found compressor would not start. Still will not go into diagnostics. Went to distributor and got another control. Compressor did not start again. No diagnostics. Called tech line again. The u it is going to be replaced by manufacturer. ; pckd up 1 W11035836 (cntrl-elec)
Near Webster, NY 14580
David
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KFIS29BBWH00 Replaced tube heater and valve due to freezing of ice maker fill tube. Customer tomorrow. Installed facia heater kit
Near East Rochester, NY 14445
Shaiman
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW4950XW0 "Unit will not agitate nor spin. F7E5 stored. Actuator should be replaced. ; ordrng 1 WPW10006355 (ACTUATOR), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Near Fairport, NY 14450
Dave
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evap frozen . Checked thermistors in diagnostics passed. Cabinet is already sealed . Defrost mode was in basic not adaptive. Defrosted unit . Thermistor is in the correct position foiled and zip tied and the evap fan is working .unit temperatures were correct and there was screws on the top of the evap cover as there should be . Ran test four and passed . Called techline SR 7725555942 . Techline had no more suggestions and deemed the unit unrepairable.
Near Webster, NY 14580
David
Job Details: 08/08/2019
MICROWAVE GE PEB7226SF1SS "Unit was tripping the circuit breaker and linenfuse due to a failed monitor switch replaced switch and fuse; used 1 W10915404 (SWITCH - 3/16"), and 1 WPM0805101 (FUSE-20A) from stock"
Near Rochester, NY 14610
Evan
Job Details: 08/08/2019
DISHWASHER JENN AIR JDB9000CWP1 Customer stated unit was not cleaning dishes properly. Upon inspection discovered that spray arms were severely clogged. Cleaned upper spray arm and lower. If issue persists tech is recommending replacement of spray arms. Ran multiple test cycles to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Avon, NY 14414
Steve
Job Details: 08/08/2019
DRYER MAYTAG MGDX655DW2 Found door catch tight and door was difficult to close. Lessened up catch and the dryer door is closing properly.
Near Rochester, NY 14618
Evan
Job Details: 08/08/2019
MW-HOOD COMBO JENN AIR JMV8208DW00 Replacing user interface due to certain buttons on old UI failing to preform function when selecting them. Replaced UI. Tested all keys. Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 08/08/2019
WASHER MAYTAG MVWB766FW1 Customer stating unit is having same issue as before. When starting cycle unit will preform as it is beginning cycle and then shut off. Checked for error codes. No codes were present. Began multiple cycles to confirm unit was starting cycle as it should. Discovered that customer is trying to select cycle functions after the start button has been pressed. For instance after start button has been pressed and unit is sensing customer is selecting the deep clean function or extra rinse. Advised customer cycle selection should be made prior to hitting start. Could not replicate issue while tech is present with machine. Left customer contact info of issue persists. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
Near Penfield, NY 14526
Evan
Job Details: 08/08/2019
DISHWASHER MAYTAG MDB8969SDE3 Replacing wash motor due to unit leaking from seal at wash motor. Replaced wash motor. Ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 08/08/2019
WASHER MAYTAG MHW5630HW0 "Replacing tub assembly due to old holes in inner tub on old assembly being to sharp and ripping items inside machine. Replaced tub. After replacing tub and reinstalling all parts tech is having issue with door closing. Tub is not sitting correctly inside case. Tub seems to be pinched inside case with no room for play. Will need to return with senior technician for further diagnosis of issue. ; schdld next appmnt for 8/9 FRI 8 am, states that autho needed"
Near Rochester, NY 14625
Shaiman
Job Details: 08/08/2019
WASHER GE N0TF0UND "Hose going to washer is ripped, causing water to spray behind the unit. ; used 1 TJ725RBFFP (HOSE 5' (2)) from stock"
Near Rochester, NY 14624
Shaiman
Job Details: 08/08/2019
WASHER WHIRLPOOL WFW6620HC0 "Replaced door lock, and leveled machine. Hoses were causing a large leak. Also replaced hoses. Unit testing good. ; used 1 TJ725RBFFP (HOSE 5' (2)) from stock"
Near Webster, NY 14580
Shaiman
Job Details: 08/08/2019
WASHER MAYTAG MHW5630HW0 Helped EE with washer repair
Near Ontario, NY 14519
David
Job Details: 08/08/2019
FREEZER WHIRLPOOL WZF34X18DW03 Unit is not cooling due to the coil thermistor not functioning properly. Replaced control and ordering thermistor; ordrng 1 WPW10384183 (thermistor)
Near Rochester, NY 14618
Steve
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Found defrost drain was plugged at the duck bill. Cut duck bill and removed debris. Removed ice from freezer floor.
Near Livonia, NY 14487
Steve
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Freezer temps is 32 degrees. The coils were plugged. Removed lint. Found compressor running hot. Customer is going to monitor for 24 hours and if the temps stay warm the unit will need a compressor. The customer will replace.
Near Geneseo, NY 14454
Steve
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced led for shorted led that was causing no light in freezer and dim light in FF section. The lights tested good.
Near Macedon, NY 14502
Evan
Job Details: 08/08/2019
RANGE AMANA ACF3325AB Replacing ignitor due to unit not heating. Replaced ignitor. Ran test bake cycle to 350. Unit tested good
Near Rochester, NY 14617
Dave
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL GU2500XTPT3 Replaced thermal fuse and wire harness to door switch. Tested unit in diagnostics. Unit tested good . If any more problem persists . Unit may need new control and the control is discontinued.
Near Williamson, NY 14589
David
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRFF300ESS00 Replaced door cam that was preventing the door from closing. Unit tested good.
Near Webster, NY 14580
David
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL KSSC48QTS02 Replaced ice bucket lever and spring. Installed new ice maker cover due to clumping . Replaced water filter. Cleaned condenser and installed kick plate
Near Rochester, NY 14625
David
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced for evaporator and cleaned drain tube.
Near Conesus, NY 14435
Steve
Job Details: 08/08/2019
FREEZER WHIRLPOOL WZF34X20DW01 "Replaced compressor, evaporator and drier for no cool. The freezer tested good."
Near Rochester, NY 14612
Dave
Job Details: 08/08/2019
REFRIGERATOR KENMORE 106.5177951 Fresh food evap frosted up . Found ice block above evaporator found where the hose to the water bladder come in there was no insulation inside it . Put foam in side in hole and around . Replaced the thermistor as it had discoloration and was black no longer brass looking . Foil taped and zip tied thermistor. Changed Defrost mode to basic from adaptive. . Tested evap fan tested good . Unit tested good .
Near Rochester, NY 14611
Shaiman
Job Details: 08/07/2019
DRYER MAYTAG MEDX6STBW Push to start assembly fell out of alignment in the console. Readjusted PTS. Repair successful.
Near Henrietta, NY 14467
Shaiman
Job Details: 08/07/2019
WASHER MAYTAG MVWX655DW1 "Upon removing pump, found a metal item in the pump. Removed item. Unit testing good. Suggested customer to check pockets before loading clothes."
Near Rochester, NY 14618
Shaiman
Job Details: 08/07/2019
WASHER MAYTAG MVWB865GC0 Customer states unit would not dispense water; also would spin slow during the spin cycle. Water would not dispense in manual diagnostics. Replaced valves. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Rochester, NY 14618
Shaiman
Job Details: 08/07/2019
DRYER WHIRLPOOL WGD6620HW0 Customer concerned about clothes coming out “a little more moist than they should” when using steam refresh. Noticed the customer had the wrinkle shield on “+steam” which would most likely use more steam. Suggested customer to try turning the wrinkle shield off when using steam refresh and/or use the quick dry cycle after using steam function. Unit twisting good.
Near Rochester, NY 14612
Shaiman
Job Details: 08/07/2019
WASHER MAYTAG MHW3505FW1 Replaced user interface. Repair successful.
Near Rochester, NY 14617
David
Job Details: 08/07/2019
REFRIGERATOR FRIGIDAIRE FPUS2698LF1 Secured loose connection to UI
Near Webster, NY 14580
David
Job Details: 08/07/2019
OVEN JENN AIR JJW3830DS02 Replaced control panel with updated version due to ghost light. Verified version is 16.00
Near Webster, NY 14580
David
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Raised freezer door to correct alignment and siliconed liner to seal it.
Near Rochester, NY 14615
David
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Ice was not working due to a linked waterline. Readjusted line and tested. Unit tested good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER