Service History 78 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Groveland, NY 14462

Jeremy

Job Details: 07/05/2022

"Found basket hub splines stripped and splines on transmission shaft stripped. Ordering gearcase, hub, cam, belt and agitator.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11161960 (AGITATOR) and 1 W10528947 (HUB)"

We serviced a

MAYTAG MICROWAVE

Model MMV1174FZ3

Near Henrietta, NY 14467

Dave F

Job Details: 07/01/2022

Unit getting door error and not starting unit already has updated interlock . Adjusted the door hinges and unit door now closes and works properly. If problem persists order interlock kit.

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Webster, NY 14580

Andres

Job Details: 07/01/2022

"Customer stated unit was not draining and giving him F9E1 error code for no drain. Took off front panel and cleaned out filter, found a couple mask in the coin trap. Cleaned out coin trap and put unit back together. Ran a diagnostic unit now drains."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Baldwinsville, NY 13027

Chuck

Job Details: 07/01/2022

Replaced wire harness and led control. Unit tested good ; used 1 W10695459 (Module) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cicero, NY 13039

Chuck

Job Details: 07/01/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Cicero, NY 13039

Chuck

Job Details: 07/01/2022

"Replaced UI, ran test 19 to thaw out water line. Ran test 45 to confirmed that water filled ice tray. Cycled unit. I asked customer to monitor the ice production. Unit tested good"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14609

Andres

Job Details: 07/01/2022

"Customer stated unit was not drying. Diagnosed unit and found belt to be broken. Had a belt in my van, replaced it and tested unit. Unit now tumbles and is heating.; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Irondequoit, NY 14622

Andres

Job Details: 07/01/2022

Customer stated rack was broken. Diagnosed unit and found adjuster to be broken causing wheel to fall off. Unit needs new adjuster.; ordrng 1 W11545795 (Rack adjuster)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Irondequoit, NY 14617

Andres

Job Details: 07/01/2022

Customer stated lid strike broke. Diagnosed unit and did find lid strike to be broken. Unit needs new strike; ordrng 1 W11457841 (Lid strike)

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Skaneateles, NY 13152

Chuck

Job Details: 07/01/2022

Customer canceled service

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Syracuse, NY 13219

Chuck

Job Details: 07/01/2022

"Customer stated that unit is stopping after 10 minutes and displays H2O. No codes. Unit completed a diagnostic test cycle normally. Water valve is opening and closing, Ohmd out the water valve, valve tested bad. No kinks in the water supply line going to unit and supply valve is open fully. Ordering fill valve W11434044. SR7734015744; ordrng 1 W11434044 (Fill valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Ontario, NY 14519

James

Job Details: 07/01/2022

"Icemaker wont hold bail arm. Replaced icemaker and cycled manually. Lh bin broken. ; ordrng 1 W11106787 (Bin drop off), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Rochester, NY 14612

Andres

Job Details: 07/01/2022

"Customer stated would not advance cycles. Put unit into a diagnostic mode and found error code F5E2 for lid lock error. Tried to run diagnostic cyce but unit would not lock, needs new lid lock.; used 1 W11307244 (Lid lock) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Webster, NY 14580

James

Job Details: 07/01/2022

Waiting for part. ; schdld next appmnt for 7/6 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Macedon, NY 14502

Dave F

Job Details: 07/01/2022

"Compressor is pulling .4 amps . 37 psi equalized. Low side -20 high side 109 . Filled unit with 140 psi of nitrogen. Spray all fittings and evap with soap suds did not see a leak called techline SR 7734018244 . They deemed the unit unrepairable. ; dspstn on spec-tagged invntry: 2 W11504419 COUPLER 2 W11504447 COUPLER , 1 W11506635 VALVE 1/4' , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504433 COUPLER BR 6X4 , and 2 W11504449 COUPLER"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Walworth, NY 14568

Dave F

Job Details: 07/01/2022

Heater element bushings were gone . Replaced element due to service pointer . . Replaced wash pump . Tested unit in diagnostics unit tested good. ; used 1 W11537778 (ELEMENT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 07/01/2022

Replaced pump and ran Diagnostics cycle successfully.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Fairport, NY 14450

James

Job Details: 07/01/2022

Replaced control and icebox fan. Fans functioning in diagnostics.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14624

Jeremy

Job Details: 07/01/2022

"Customer stated unit will not drain. Checked and found F9E1 and F8E4. Ran unit through diagnostic cycle with no errors. Found that garbage disposal drain knockout was not fully removed and causing drain to be blocked. Removed knockout, unit operates as expected."

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW2

Near Rochester, NY 14608

Jeremy

Job Details: 07/01/2022

Found F6E2 error code. Unit will not power on. Able to get unit in diagnostic but unable to run checks. Verified voltage on control and 5Vdc going to console. Ordering console.; ordrng 1 W11135391 (Console)

We serviced a

GE DRYER

Model DSKP333WCWW

Near Rochester, NY 14606

Jeremy

Job Details: 07/01/2022

Unable to service. See job 112275

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rochester, NY 14606

Andres

Job Details: 07/01/2022

Customer stated unit was shaking. Put unit into a diagnostic mode and ran a high spin speed. Noticed that it was hitting front panel. I noticed that unit was leaning a little forward because of the floor. I lowered front legs to level out washer more. Tested unit in a high spin again with wet towels to see how it would do. Unit is working correctly. Explained to customer that they are going to get some shaking because basket is being held by four suspension rods rather then a base like their old washer was.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Walworth, NY 14568

Dave F

Job Details: 07/01/2022

Bellow is torn . Ordering bellow . Service pointer for bellow abrasion. Updated control . Ordering updated drawer and load and go tank for not working .; ordrng 1 W11524105 (Drawer) and 1 W11314648 (bellow) and 1 W11568953 (Load and go tank)

We serviced a

GE WASHER

Model GNW128PSMWW

Near Rochester, NY 14606

Jeremy

Job Details: 07/01/2022

Customer will need to clean area around washer and dryer. Also dryer will need to be removed from stand that is in order to service. House is not a safe work environment. Unable to service machines.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14605

Jeremy

Job Details: 07/01/2022

Customer stated clothes are not getting clean. Checked and found no error codes. Ran diagnostic and found that all functions. Noticed that drain runs is running up hill and unit was sitting uneven. Adjusted leveling legs and discussed drain issue with customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

Andres

Job Details: 07/01/2022

"Customer stated unit was not making ice but two days ago it started working. I put unit into a diagnostic mode and checked for ice maker error codes. For fault code E2 for ice maker not finding home position because of obstruction. I checked ice maker did not see anything. Cycled ice maker then filled it. Unit responded to commands and is working properly. Customer also said she has not changed filter since October, reccomended she replace so it doesn't effect ice maker ."

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Irondequoit, NY 14622

Jeremy

Job Details: 07/01/2022

No service needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Spencerport, NY 14559

Andres

Job Details: 07/01/2022

Replaced frame and center rail. Put drawers back in. Drawers go in and out properly.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Rochester, NY 14616

James

Job Details: 07/01/2022

Unit adds too much time in quick cycle and beeps. No errors. Cant replicate complaint. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11378949 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Mendon, NY 14506

Dave F

Job Details: 07/01/2022

Replaced all LED in freshfood and freezer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Honeoye Falls, NY 14472

Dave F

Job Details: 07/01/2022

Noise customer was hearing was the ice maker cycling but there is no water connected to it . Removed ice maker . Cleaned the rails on the door so it opens more and removed some ice in freezer . Unit tested good .

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ01

Near Henrietta, NY 14467

Dave F

Job Details: 07/01/2022

Ice maker is leaking . Found the ice maker was not seated properly and was leaking water from the front adjusted ice maker and legs on unit . Ice maker tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Rochester, NY 14626

James

Job Details: 07/01/2022

Sc on last visit? Replaced worn bearings and tested spin cycle. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Skaneateles, NY 13152

Chuck

Job Details: 07/01/2022

Customer canceled service

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Clyde, NY 14433

Chuck

Job Details: 07/01/2022

"Customer stated that unit will stop mid cycle and not complete cycle. I could not get into diagnostics as the control wasnt responding, i tried several times. I unplugged unit to reset and tried again but still had the same result. Gearcase is also leaking oil. Ordering control, gearcase, slider and Washplate. ; ordrng 1 W11400681 (Control) and 1 W10902814 (Washplate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Hilton, NY 14468

James

Job Details: 07/01/2022

Unit leaves condensation inside tub after cycle. Tested heater and water temperature. Recommend customer using rinse aid and monitoring results. If problem persists replace W11305294 ( warranty until 8/14/22).

We serviced a

WHIRLPOOL DRYER

Model WED9620HBK0

Near Spencerport, NY 14559

James

Job Details: 07/01/2022

Replaced door and console. Tested unit and it functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL1

Near Rochester, NY 14622

Jeremy

Job Details: 07/01/2022

Unit has F7E1 error. Checked resistance of heater checks good. Needs control board for failed heater circuit. Customer elected to not repair.

We serviced a

KITCHENAID RANGE

Model KFDD500ESS05

Near Rochester, NY 14609

Jeremy

Job Details: 07/01/2022

"Replaced switch harness, ignitors no longer spark on their own. Found that gas is not getting to cooktop. Ordering shut off valve, regulator and control.; ordrng 1 W10911971 (Shut off valve) and 1 W11598459 (Control) and 1 W10582429 (Regulator)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Pittsford, NY 14534

Jeremy

Job Details: 07/01/2022

Found dryer runs for about two seconds and shuts off. Noticed vibrating noise coming from motor. Checked and found no stored error codes. Ordering motor and control board.; ordrng 1 W11364931 (Motor) and 1 W11565020 (Control) and 1 WP3387747 (Element)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Victor, NY 14564

Jeremy

Job Details: 06/30/2022

"Customer stated unit would not complete a cycle. Checked and found F5E3 error for lid latch. Found that lid switch is faulty and opening if lid is moved slightly. Replaced latch, unit checks good.; used 1 W11307244 (LATCH) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Perinton, NY 14450

Andres

Job Details: 06/30/2022

Customer stated unit was shaking very bad. I used a couple wet towels to test unit to see what it was doing. I did notice that it was shaking. I took off front panel to look at shocks underneath basket but those looked good. Ordering suspension springs ; ordrng 2 W11314394 (Suspension)s

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14626

James

Job Details: 06/30/2022

"Freezer led out. Replaced led and it functions properly. ; dspstn on spec-tagged invntry: 1 W10695460 MODULE , used 1 W10695459 (MODULE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Fairport, NY 14450

Andres

Job Details: 06/30/2022

Replaced housing and installed new filter for customer. Made sure it was not leaking at connections. Unit is working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Churchville, NY 14428

Dave F

Job Details: 06/30/2022

"Equalized psi 8 . While running low side is -24 and high is 70 . Filled unit with 140 psi of nitrogen. Checked all fittings and evap with soap suds did not find any leaks . Called techline SR 7734007736 . They deemed unit unrepairable. Was going to put a UV drier on but Customer did not want to put a UV Drier due to it leaking . ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504423 COUPLER AL 8X2 , 1 W11504445 COUPLER BR 5X4 , 1 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 2 W11506623 COUPLER BR 10.5X8 , 1 W11506635 VALVE 1/4' , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10507886 COMPRESSOR"

We serviced a

GE REFRIGERATOR

Model ZISB480DRB

Near Fairport, NY 14450

Andres

Job Details: 06/30/2022

Replaced bi metal on unit. Put unit back together when I was doing so unit did go into a defrost and then started back up again. Customer wanted me to take a look at why her ice dispenser wasnt working. Diagnosed it and found that the solenoid that opens up the flap was bad it's getting voltage but not working.; ordrng 1 WR62X10055 (Solenoid)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS

Near Pittsford, NY 14534

Andres

Job Details: 06/30/2022

Replaced main board. Notified customer that ice can take up to 24hrs to produce.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

James

Job Details: 06/30/2022

Complaint of sensing lef flashing. Found lid doesn't always close all of the way and paises cycle. Apllied grease to lock no lid closes better. Complaint of clunking after gearcase replacement. Removed cam and reinstalled. Adjusted motor so belt is tighter. Tested bulky cycle. Unit stuck in sensing cycle. Swapped outlets and problem remains. Re order control ; ordrng 1 W11116592 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Henrietta, NY 14467

Andres

Job Details: 06/30/2022

Replaced door on unit. Seal kept coming off new door so I put original seal back on. Customer also states that they're having an intermittent sound coming from the back. When I was there I did not hear any noises. Customer is to monitor and let us know if it continues.; dspstn on spec-tagged invntry: 1 LW10672972 DOOR

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rush, NY 14543

Jeremy

Job Details: 06/30/2022

Replaced lid for being broken around hinge. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8563965 HINGE

We serviced a

GE DRYER

Model DBXR453ET5WW

Near Rochester, NY 14620

James

Job Details: 06/30/2022

Replaced temperature switch and tested cotton cycle. Timer cyled itself off. If problem persists replace element.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Henrietta, NY 14467

Jeremy

Job Details: 06/30/2022

Unit has F2E1 error for stuck key. Reseated connectors on UI and control board. Unit operated as expected after reseating connectors. If problem persists order console W11135391

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Chili, NY 14514

Andres

Job Details: 06/30/2022

Customer stated unit was still not washing correctly. I called whirlpool to get this documented and ask what else could be happening. Was told my tech line that they're is a known issue with the hub not being able to hold the basket down and it does not agitate well. I replaced hub and calibrated unit. basket not is being held down with no play and is working correctly.; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Churchville, NY 14428

Andres

Job Details: 06/30/2022

Customer stated unit was not coolig properly. I was looking for the tech sheet but could not find it on service matter had to call tech line to get one. unit is having a defrost issue. I tested heater which was good and made sure fan was coming on. I ohmed out the thermistor which was slightly off. Tech line suggesged replacing board and thermistor.Sr 7734006002; ordrng 1 WPW10384183 (Thermistor) and 1 W11203289 (UI)

We serviced a

WHIRLPOOL OVEN

Model AGR6603SFS3

Near Rochester, NY 14618

James

Job Details: 06/30/2022

Replaced spark module board and control. Tested oven and cook top. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Rochester, NY 14618

James

Job Details: 06/30/2022

"Df cb. Unit shakes off balance often. Inspected bearing. Suspension is stiff. Ran high spin and bearing seal is screeching and unit spins off balance. Replaced bearing and tested. Unit no longer shaking. Customer is to monitor. Atec warranty from 7\2021; used 1 W10435302 (Bearing), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near East Rochester, NY 14445

James

Job Details: 06/30/2022

Unit freezing ff section. Tested fans and thermistors. Damper will open as soon as its plugged in and will not close. Ordering damper and user interface. ; ordrng 1 WPW10196393 (Damper) and 1 W11284720 (Ui)

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JB1

Near Pittsford, NY 14534

Jeremy

Job Details: 06/30/2022

Replaced oven door hinges and missing screws for not closing properly. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10299226 HINGE- DOOR

We serviced a

WHIRLPOOL WASHER

Model WTW4850XQ1

Near Fairport, NY 14450

Dave F

Job Details: 06/30/2022

Replaced capacitor on unit and calibrated. Ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10804665 CAPACITOR

We serviced a

KITCHENAID OVEN

Model KEBS208SSS04

Near Fairport, NY 14450

Jeremy

Job Details: 06/30/2022

Upper oven heats very slowly. Found broil element burned through. Also checked and found bake element tests open. Ordering broil and bake elements.; ordrng 1 WP9760774 (Broil Element) and 1 WPW10207398 (Bake Element) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, NY 14621

Andres

Job Details: 06/30/2022

"Customer had an issue with rotor and stater rubbing so tub could not move freely. I replaced slider, clutch, rotor and stater. I made sure that they were not rubbing and could move freely. I put unit back together and calibrated it then ran a diagnostic cycle. Unit went through cycle successfully and is working properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10752189 SCREW , and 1 W10754448 CLUTCH"

We serviced a

JENN AIR DISHWASHER

Model JDPSS246LM0

Near Webster, NY 14580

James

Job Details: 06/30/2022

Unit dead full of water. Found thermal fuse blown at l1 wire to control. Need door harness. ; ordrng 1 W11213034 (Fuse harness) and 1 W11084867 (Door harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYW6

Near Victor, NY 14564

Dave F

Job Details: 06/30/2022

Replaced spray arm and manifold. Tested unit . Tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Victor, NY 14564

Jeremy

Job Details: 06/30/2022

Replaced right side door for not closing properly. Adjusted doors for alignment. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14607

Andres

Job Details: 06/30/2022

Customer stated rack was broken. Diagnosed unit and found that wheel broke of adjuster. Unit needs new rack ; ordrng 1 W10712395 (Rack adjuster)

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW1

Near Canandaigua, NY 14424

Dave F

Job Details: 06/30/2022

Replaced lid and tested unit in auto diagnostics. Unit tested good .

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Victor, NY 14564

Jeremy

Job Details: 06/30/2022

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Bloomfield, NY 14469

Jeremy

Job Details: 06/30/2022

"Customer stated unit is making noise during agitation. Ran diagnostic and found F7E6 error code. Found that shifter arm is not moving to engage transmission during agitation. Also noticed oil build up on drive pulley and inside splutch assembly. Replaced cam and actuator. Unit operates as expected. Explained to customer that noise could be coming from transmission due to oil leak. Also advised customer that transmission will need to be replaced to fully repair unit. Quoted for gearcase, customer does not want to replace gearcase at this time.; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS3

Near Hilton, NY 14468

Dave L

Job Details: 06/30/2022

The low voltage display has failed. Parts NLA.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS01

Near Skaneateles, NY 13152

Chuck

Job Details: 06/30/2022

No power going to unit. Thermal fuse tested bad. Replaced fuse. Unit tested good

We serviced a

KENMORE REFRIGERATOR

Model 795.75546401

Near Canandaigua, NY 14424

Dave F

Job Details: 06/30/2022

Spoke with cucustomer. Unit is an LG Kenmore which we do not work on .

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM354GPS0

Near Auburn, NY 13021

Chuck

Job Details: 06/30/2022

Unit not washing. Wash motor tested bad. Customer elected not to repair.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Auburn, NY 13021

Chuck

Job Details: 06/30/2022

Customer stated that left front burner when turned to low stays in high. Infinite switch tested bad. Ordered switch ; schdld next appmnt for 7/5 TUE AM

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Geneva, NY 14456

Chuck

Job Details: 06/30/2022

I could not get agitator out as it is fused to the gearcase. Ordering agitator W11550891. ; ordrng 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Phelps, NY 14532

Chuck

Job Details: 06/30/2022

Customer stated that unit is not powering on. I confirmed the issue. I tried getting unit into a diagnostic mode but the UI would not let me. Unit is getting the proper voltage. Ordering Control W11513246 and UI W11391560; ordrng 1 W11513246 (Control) and 1 W11391560 (UI)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHN2899LF2K

Near Hilton, NY 14468

Dave L

Job Details: 06/30/2022

Defrost drain is clogged causing ice build up in freezer. Removed and cleaned defrost tube. Removed ice from evaporator pan and freezer. I

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14626

Dave L

Job Details: 06/30/2022

Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ09

Near Rochester, NY 14626

Dave L

Job Details: 06/30/2022

Customer is experiencing freezing temps in the fresh food section. Found items blocking air damper. This is Likely causing the damper to remain open longer than normal recommending these items be removed to restore proper airflow

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14605

Dave L

Job Details: 06/30/2022

Found freezer door seal not sealing properly. Adjusted door unit a good seal was achieved.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Irondequoit, NY 14609

Dave L

Job Details: 06/30/2022

"This is an r600 unit which will require extra components ordering what is needed; ordrng 1 W11506460 (Suction line) and 1 iW11502743 (Precooler), dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11504431 COUPLER BR 7.5X5"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Rochester, NY 14609

Dave L

Job Details: 06/30/2022

Replaced agitator and hub. Unit calibrated and tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDM06

Near Rochester, NY 14607

Dave L

Job Details: 06/30/2022

Unit has slowly warmed up to 45 degrees in freezer. Low side leak. Ordering sealed system parts. ; ordrng 1 W11407409 (Evap) and 1 W11480426 (Conpressor) and 1 W11407404 (Discharge tube) and 1 W11407403 (Suction tube) and 1 W11504435 (6-2) and 1 W11504445 (5-4) and 2 W11504445 (8mm aluminum)s and 1 W11504431 (7-5) and 1 W11504430 (7-6) and 2 W11504415 (8.5-8)s and 1 W11504421 (8-5) and 2 W11504421 (Process tube)s and 1 W11504421 (Lok prep)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Nunda, NY 14517

Dave F

Job Details: 06/30/2022

Door was loose causing the strike to miss . Adjusted the door and strike door now shuts . Advised to not run the machine until they fix the venting . It is a fire hazard .

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Webster, NY 14580

James

Job Details: 06/29/2022

Replaced gearcase and wash plate. Ran calibration and tested diagnostics cycle. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Syracuse, NY 13212

Chuck

Job Details: 06/29/2022

Ordering Harness W11170612 and led control W10804160. ; ordrng 1 W11170612 (Harness) and 1 W10804160 (Led control)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, NY 14621

Andres

Job Details: 06/29/2022

Customer stated gasket kept falling off door. I tried to put gasket back in place but everytime I opened the door it would come off. Ordering new gasket.; ordrng 1 W11240749 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Cicero, NY 13039

Chuck

Job Details: 06/29/2022

Unit was making ice after repair but only filled bucket to a 1/3 full then eventually stopped making ice after the second day. No error codes. No water in ice maker upon arrival. Verified that the heater is working as i turned it on (test 19) to thaw the water line. Ui is not telling the heater to come on durning a normal ice cycle. Ordering UI W11405309. ; ordrng 1 W11405309 (UI)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Clay, NY 13041

Chuck

Job Details: 06/29/2022

Unit has bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Rochester, NY 14621

Andres

Job Details: 06/29/2022

Replaced belt. put unit back together and tested it unit now tumbles and heats.

We serviced a

WHIRLPOOL FREEZER

Model MRT118FFFE08

Near Ontario, NY 14519

James

Job Details: 06/29/2022

Unit not developing frost after customer moved shelves in ff section. Siliconed liner and replaced badge. Left gasket. Customer is to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Churchville, NY 14428

Dave L

Job Details: 06/29/2022

Unit is not washing due to an open wash motor. Replaced sump and motor assembly. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14624

Dave L

Job Details: 06/29/2022

Customer wanted the washer checked because it made a noise during agitation. Has been working ok since. Ran diagnostics to verify proper operation. No visible wear on drive system. Tested om

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ09

Near Irondequoit, NY 14609

Andres

Job Details: 06/29/2022

Customer stated that her freezer was not getting cold enough. Diagnosed unit but found unit to be working properly. Suggested that customer puts her ice cream and meats on the top back shelf if she wants it more frozen. Also showed her the cold control and how she could change the temp. I checked door switch and fan on unit.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14610

Andres

Job Details: 06/29/2022

Customer stated unit was putting in cold water when he has it turned to hot. I startedu it to see what valve was being activated I noticed that hot valve was opening but then cold water valve would be activTed. I called tech line to ask if this is normal operation. I was told that yes it is because of energy saving. Hot water only needs to be 100 deegres and will not get add hot water past that. Sr 7733997804

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Ontario, NY 14519

James

Job Details: 06/29/2022

Complaint of screeching noise at start of cycle. Tested no error codes. Calibrated control. Customer is to monitor if problem persists order gearcase and belt.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Rochester, NY 14606

Dave L

Job Details: 06/29/2022

Ice maker thermostat is shorted closed preventing fill. Replaced ice maker module

We serviced a

KITCHENAID OVEN

Model KEBK206SSS00

Near Rochester, NY 14625

Andres

Job Details: 06/29/2022

Replaced broil element on top oven. Tested unit both of broiler element came on. Unit is working properly.

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS00

Near Webster, NY 14580

James

Job Details: 06/29/2022

Replaced manifold and tested. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, NY 14624

Dave L

Job Details: 06/29/2022

Freezer ice maker is leaking into bin. Found full cup iced over allowing water to spill from cup during fill. Removed ice

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14608

Dave L

Job Details: 06/29/2022

Found actuator arm disconnected from cam. Replaced actuator. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock