We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Rochester, NY 14623
Josh Henchen
Job Details: 12/20/2022
"Customer stated he got the dishwasher to work after I left after checking/reseeding connections in the power line. Checked and found no codes. Ran diagnostic, all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Henrietta, NY 14467
Jeremy
Job Details: 12/19/2022
"Customer stated unit was not cleaning dishes. Ran diagnostic cycle and no water was coming into unit. Found water supply was shut off. Turned on water, unit tested good."
We serviced a
KITCHENAID RANGE
Model KEBK101SSS00
Near Rochester, NY 14622
James
Job Details: 12/19/2022
Outer broiler not working. Element tested open circuit. Replaced broiler and tested. Leds are burned out in oven. One year warranty on repair.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Webster, NY 14580
James
Job Details: 12/19/2022
Replaced heater and sump. Tested unit and found no issues. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Henrietta, NY 14467
Jeremy
Job Details: 12/19/2022
Water leaks from icemaker fill tube when water supply is turned on. Removed icemaker and unit still leaks. Ordering water valve.; ordrng 1 W11043013 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Henrietta, NY 14467
Jeremy
Job Details: 12/19/2022
Wash motor does not run. Verified proper voltage at control board and continuity of wire harness to motor connection. Ordering sump and motor.; ordrng 1 W11025157 (Sump and motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Pittsford, NY 14534
Andres V
Job Details: 12/19/2022
Customer stated unit was leaking water. I diagnosed unit found the drain plug was clogged. I cleared out the drain and Cleaned up the ice that was in the freezer compartment. Unit now drains properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near East Rochester, NY 14445
Andres V
Job Details: 12/19/2022
Customer stated unit was shaking alot. I diagnosed unit and did see that unit was shaking more then usual in a spin cycle. I checked error codes but did not find any. I reccomend replacing the suspension rods. ; ordrng 1 W11217817 (Suspension rods)
We serviced a
KENMORE DRYER
Model 110.87872603
Near Penfield, NY 14526
Andres V
Job Details: 12/19/2022
Customer stated unit was making a squealing noise. I diagnosed unit and found the pulley was making the noise. I used lubricant to lube the pulley. I tested unit dryer no longer makes any noise.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Penfield, NY 14526
Andres V
Job Details: 12/19/2022
I replaced the sump and pump. Tested unit on a diagnostic cycle. Pump now recirculates water and is working properly. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ1
Near Macedon, NY 14502
Andres V
Job Details: 12/19/2022
Customer stated that Everytime she pressed a button the UI would go blank. When I arrived nothing was displayed on the screen but the burners would work fine. I checked the power at the terminals did find 240v and also found power going to board. Unit needs a new UI. ; ordrng 1 W11165552 (Acu)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Rochester, NY 14618
Josh Henchen
Job Details: 12/19/2022
"Replaced adjuster due to broken adjuster and control due to intermittent response. Ran diagnostic cycle, no codes, all functions as expected. Dishwasher checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS1
Near Webster, NY 14580
James
Job Details: 12/19/2022
Rack adjuster broken. Replaced both adjusters and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Unit has slow ice production. Found excessive frost build up on freezer evaporator causing warm temperatures in icemaker compartment. No voltage getting to defrost heater. Defrosted evaporator. Right fresh food door gasket is torn allowing air leak into unit and freezer thermistor cover is broken so thermistor does not sit in correct position. Ordering evaporator harness, door gasket and thermistor cover.; ordrng 1 W11249952 (Evaporator Harness) and 1 W11544658 (Right door gasket) and 1 W10405166 (Thermistor Cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Customer stated door will not close and unable to start a cycle. Found upper rails are not sliding evenly causing upper rack to not go all the way back. Replaced upper rails, not tested good.; used 1 W11259786 (TRACK), and 1 W11259785 (TRACK) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Webster, NY 14580
Josh Henchen
Job Details: 12/19/2022
"Customer stated dish washer turns on then after about 4 mins it drains. Checked and found F8E3,F3E2,F6E2. Ran diagnostic cycle, all functions as expected. Ran auto wash after 6 mins dishwasher drained and shutoff. Dishwasher needs control W10906431. Customer is going to get a new dishwasher."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Webster, NY 14580
Josh Henchen
Job Details: 12/19/2022
"Customer stated the dishwasher hasnt been washing dishes as well recently. Checked and found FAE2, Ran diagnostic cycle, all functions as expected, spray arms working appropriately. Found some debris in catch, cleaned. Customer will monitor. Dishwasher checks good."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rochester, NY 14626
Josh Henchen
Job Details: 12/19/2022
"Customer stated dryer is making alot of noise. Checked and found dryer rattling during spin cycle due to concrete floor and dryer not level. Readjusted feet, helping minimize rattling noise. Customer will monitor, dryer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14626
Josh Henchen
Job Details: 12/19/2022
"Customer stated water is on rug infrastructure of washer. Checked and found no codes. Ran diagnostic cycle, all functions as expected could not find any leaks. Washer checks good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14619
Josh Henchen
Job Details: 12/19/2022
Customer is all set no longer needs service.
We serviced a
MAYTAG RANGE
Model MER6600FZ1
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Replaced active hinge. Screw hole stripped out on vent trim so door will not hold together properly. Temporarily secured door together. Ordering vent trim. ; ordrng 1 W11096161 (Vent trim), dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Replaced control, UI, and harness unit still not operating. Found that transmission is not shifting out of agitate. Ordering gearcase, slider, clutch.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Marion, NY 14505
Andres V
Job Details: 12/19/2022
Customer stated that he had cancel the appt on Friday.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Webster, NY 14580
Andres V
Job Details: 12/19/2022
Customer said he heard a strange noise coming from unit. I diagnosed unit but could not hear any noises. I let customer know that sometimes you'll hear a gurgling noise thats the freon running through the coppers line inside unit and it is normal.
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Webster, NY 14580
Andres V
Job Details: 12/19/2022
"Customer stated unit was leaking. I diagnosed unit found it leaking from the bellow. Had new bellow with me, I replaced it and tested unit. Unit no longer leaks and is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Rochester, NY 14607
James
Job Details: 12/19/2022
Unit not cooling low side at -20. Flushed with nitrogen and found high side lokring not holding pressure. Brazed line at compressor and tested with nitrogen. Recharged freon and found low side at -20 and high side at 100psi. Techline was closed so couldn't contact. ; ordrng 1 W11459354 (Evap) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Irondequoit, NY 14609
James
Job Details: 12/19/2022
Unit stops mid cycle and gives motor error. Gearcase has failed and stripped agitator. Need both parts. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10902814 (Washplate)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Victor, NY 14564
Jeremy
Job Details: 12/19/2022
Replaced drain pump for intermittent operation. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Brighton, NY 14620
Josh Henchen
Job Details: 12/19/2022
"Customer stated dryer not heating. Checked and found thermal fuse and cut-off not working properly. Replaced and tested. Dryer is heating and functioning properly, mentioned cleaning the dryer ducting of debris. Dryer checks good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Rochester, NY 14612
James
Job Details: 12/19/2022
Icemaker not cycling. Fill tube frozen and thermistor broken off from ice tray. Replaced icemaker and defrosted door. Cycled new icemaker successfully. Harness sheth starting to tear. Repaired sheath. If problem persists replace door. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Rochester, NY 14623
Josh Henchen
Job Details: 12/19/2022
Customer stated dishwasher not powering on. Failed to enter diagnostic mode. Checked and found 1.1V at dishwasher. Customer replaced breaker and tested lights came on and went off no power. Ordering control W11462462; ordrng 1 W11462462 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Camillus, NY 13031
Chuck G
Job Details: 12/19/2022
"Customer stated that unit is not completing cycles. Error codes F7E6-motor circuit open , F7E7-motor unable to reach target RPM, F7E1-tachometer missing and F0E9-out of balance. After inspecting unit i found that the motor is not running, capacitor tested bad. Ordering capacitor W11395618; ordrng 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Syracuse, NY 13208
Chuck G
Job Details: 12/19/2022
"Customer stated that unit is stopping after the fill and draining. Error code F0E4-spin limited by water temp , F3E2-inlet water temp fault , F9E2-water ring detected, F8E1-long fill. Water valve tested bad. Replaced water valve . Calibrated unit . Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11165546 (Water valve) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Clay, NY 13090
Chuck G
Job Details: 12/19/2022
Customer stated that he is hearing a rattling noise. After inspecting unit i found that the rattling is coming from the blower housing. I adjusted housing. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Clay, NY 13090
Chuck G
Job Details: 12/19/2022
Customer stated that she is finding water in the deli drawer. After inspecting unit i found that water is leaking from a hole in the reservoir tubing. Ordering water reservoir tubing W11613294; ordrng 1 W11613294 (Water reservoir tubing)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/19/2022
"Customer stated that unit is not cleaning dishes like there old unit. No codes. I ran a diagnostic test cycle in which the unit operated as intended. Heater, wash motor and water valve all tested good. Water temperature tested bad. I suggested to the customer to run the hot water at the kitchen sink for 30 seconds prior to starting cycle and i also suggested that they start using a rinse aide. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Camillus, NY 13031
Chuck G
Job Details: 12/19/2022
"Customer stated that unit is not completing cycles. Error codes F7E6-motor circuit open , F7E7-motor unable to reach target RPM, F7E1-tachometer missing and F0E9-out of balance. After inspecting unit i found that the motor is not running, capacitor tested bad. Ordering capacitor W11395618; ordrng 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Camillus, NY 13031
Chuck G
Job Details: 12/19/2022
"Customer stated that unit is getting too hot. After inspecting unit i found that temp sensor was not installed, i installed temp sensor. I calibrated oven temp and adjusted all 5 burners. Unit tested good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Marcellus, NY 13108
Chuck G
Job Details: 12/19/2022
Customer states that unit is not powering on. After inspecting unit i discovered that the unit is not getting 240v and is only receiving 120v. I explained to the customer that the unit needs 240v to operate and suggested that they call an electrician. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WEGA25H0HN
Near Syracuse, NY 13214
Chuck G
Job Details: 12/19/2022
Customer stated that Ui is not responsive. I could not get into diagnostics as UI is not responding to commands. Ordering control W11205353 and console W11339757; ordrng 1 W11205353 (Control) and 1 W11339757 (Console)
We serviced a
MAYTAG DRYER
Model XXXXX
Near Bridgeport, NY 13030
Chuck G
Job Details: 12/19/2022
Called customer and left VM 20 prior to arrival. Upon arrival i knocked on the door and at that time the customer explained to me that they canceled service.
We serviced a
MAYTAG DRYER
Model MED7230HC0
Near Canandaigua, NY 14424
Jeremy
Job Details: 12/19/2022
Unit has no power indications and does not respond to any user inputs. Verified proper voltage to unit and thermal fuse checks good. Ordering user interface and control.; rqstng P&A on 1 W11413567 (PANEL-CNTL) and 1 W11441687 (Control)
We serviced a
KITCHENAID OVEN
Model KEBS278SBL04
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 12/08/2022
"Customer concerned about low upper oven temperature. Tested with with thermocouple, ran oven for ~30 minutes. Reached 380 on first swing and fluctuated between ~343-~370 during, maintained average ~350. Customer's analog thermometer reached temp after 30 minutes. Calibrated unit +10 degrees. No mechanical malfunction, customer will monitor. If issue persists, order WPW10131825."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 12/08/2022
"Customer stated washer would get stuck on cycle and not advance. Checked and found no codes, Ran diagnostic cycle, once at agitate washer would shutoff. Replaced control and tested on diagnostic and quick wash. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14626
James
Job Details: 12/08/2022
Unit not washing. Found unit not filling. Power to valve and water supply is good. Unit washing when tub is filled manually. Need valve. ; rqstng P&A on 1 W11175771 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Rochester, NY 14624
James
Job Details: 12/08/2022
"Unit not allowing control to be adjusted. Replaced control and programmed. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ , used 1 Sh15 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Fairport, NY 14450
Ray Benedetto
Job Details: 12/08/2022
Replaced gasket. Verified freezer was sealing correctly.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14623
James
Job Details: 12/08/2022
Unit stuck on spin cycle. Spin led illuminated but unit not spinning. No errors. Ran calibration and tested rinse and spin cycle. Unit functions properly. Customer is to monitor.
We serviced a
KITCHENAID OVEN
Model KEMS308SBL00
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 12/08/2022
Replaced lamps. Did not solve smoking issue. Tech scratched cabinetry while servicing unit. Recommended customer use Self-Clean.; O-emld tckt
We serviced a
JENN AIR RANGE
Model JGRP436WP01
Near Penfield, NY 14526
Ray Benedetto
Job Details: 12/08/2022
"Unit has low cooling speed error. In test mode, component would not turn on. Tested convection fan, not spinning. Suspect component failure or control board. Ordering both parts for repair.; ordrng 1 W10888661 (Control Board) and 1 WPW10245511 (Cooling Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck G
Job Details: 12/08/2022
Upon arrival unit were unplugged with doors open. Replaced control box. Verified that all harness connections were good. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES4
Near Fairport, NY 14450
Ray Benedetto
Job Details: 12/08/2022
"Unit has no cooling in all rooms. Excessive ice buildup behind evaporator cover. Energized heater through test mode, but did not turn on. Evap Motor not spinning during regular operation. Will need jazz board, fan and wire harness to repair.; rqstng P&A on 1 W11024089 (Evap Motor) and 1 WPW10234024 (Wire Harness), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN and 1 WPW10503278 ADC - JAZZ"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Geneva, NY 14456
Doug Balcom
Job Details: 12/08/2022
Replaced heater per service pointer. Ran diagnostic test no codes. Unit is operating as designed. Removed debris from the drain pump. Customer will advise if unit has problems draining in the future. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fairport, NY 14450
Ray Benedetto
Job Details: 12/08/2022
"Replaced agitator, gearcase, motor, capacitor, cam and actuator. Tested with self-diagnostic, operating normal. Calibrated unit.; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near Rochester, NY 14623
James
Job Details: 12/08/2022
Unit sounds like boiling water in freezer. Evaporator cap tube had a sharp bend. Straightened cap tube and applied puddy around suction line at liner. Placed drier at 45 deg angle and secured. Unit cooled from 39 to 25 in about ten minutes and all sounds are normal. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 12/08/2022
"Replaced gearcase, splutch, belt, and agitator. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Palmyra, NY 14522
Doug Balcom
Job Details: 12/08/2022
Customer states unit still dripping water from top of refrigerator. Found top liner pushed down from spray foam in liner. Allowing icemaker to run water over the end into the refrigerator compartment. Called techline they deemed unit non repairable issued SR # 7734937638
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Irondequoit, NY 14609
Josh Henchen
Job Details: 12/08/2022
Customer stated dishwasher leaks from front of door. Checked and found no codes. Asked to see the pods they were using powdered finish product causing over suds. Told them to switch to a gel based product and stay away from plant based/powdered. Dishwasher checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck G
Job Details: 12/08/2022
Upon arrival unit were unplugged with doors open. Replaced control box. Verified that all harness connections were good. Unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Newark, NY 14513
Doug Balcom
Job Details: 12/08/2022
"Replaced stator, control, and hot water valve. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
MAYTAG WASHER
Model n/a
Near Rochester, NY 14618
James
Job Details: 12/08/2022
Customer said they purchased new appliance
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/08/2022
Customer stated that unit is not pre heating. After inspecting unit i found that the wire harness is burnt up at the terminal block on the oven side. Ordering terminal block WPW10245259 and main harness W11416047SR#7735216710; ordrng 1 WPW10245259 (Terminal block) and 1 W11416047 (Main Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/08/2022
"Customer stated that unit would not turn on. After inspecting unit i discovered that the unit was not getting voltage. I turned the breaker off & on , that restored power to the unit, i also found that the control lock was on-i turned off lock. No codes, i ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Scottsville, NY 14546
Jeremy
Job Details: 12/08/2022
"Replaced control, UI, console and harness for F6E1 error and no function. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WRX735SDBM04
Near Newark, NY 14513
Doug Balcom
Job Details: 12/08/2022
Replaced water dispenser pad. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Josh Henchen
Job Details: 12/08/2022
"Customer stated unit still not making ice. Checked and Found E0, Harvest and fill operate as expected. Replaced Main Control due to intermittent operation from icemaker. Customer will monitor and if problem persists replace UI. Refrigerator checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Rochester, NY 14625
Andres V
Job Details: 12/08/2022
Customer keeps getting scheduled for his dishwasher but it does not need service. We serviced his refrigerator and it is repaired.
We serviced a
WHIRLPOOL WASHER
Model WTW4900AW0
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 12/08/2022
"Customer stated washer is not agitating correctly. Checked and found F7E6,F7E5. Ran diagnostic cycle and found actuator not shifting. Replaced actuator and tested. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/08/2022
Replaced spray arms for debris inside. Also found door gasket warped. Replaced door gasket. Unit tested good.; used 1 W11177741 (GASKET) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Rochester, NY 14618
James
Job Details: 12/08/2022
"8.5x6.5. 8.5x6. 7x5. 6x4. 6x1.8. unit no cool. Compressor runs until it overheats. Pulls .4 amps. Need compressor sealed system. R134a. ; rqstng P&A on 1 W10769822 (Compressor) and 1 WPW10143759 (Uv), ordrng 4 W11504416 (8.5x6)s and 2 W11504431 (7x5)s, rqstng P&A on 2 W11504433 (6x4)s, ordrng 2 W11504436 (6x1.8)s"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/08/2022
Replaced MCU for causing door lock malfunction and unit not operating. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Livonia, NY 14487
Josh Henchen
Job Details: 12/08/2022
"Customer stated dishes are not getting clean and pods are undissolved. Checked and found F4E3,FAE3,F7E1. Ran diagnostic cycle and spray arms are not spinning, dishwasher needs new Sump&Motor W11085683. Customer would like time to consider options. Will call if they want repair.; rqstng P&A on 1 W11085683 (Sump & Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Rochester, NY 14609
James
Job Details: 12/08/2022
F7e6 unit not agitating or spinning properly. Gearcase is leaking and belt and actuator are covered in oil. Need parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Penfield, NY 14526
Andres V
Job Details: 12/08/2022
Customer states units UI was flickering and she would have to open and close door for it to work again. I saw the UI flicker once but then went back to normal. I had a new UI with me so I replaced it. Interface is working properly now.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Williamson, NY 14589
Andres V
Job Details: 12/08/2022
I replaced the UI but was still getting same result. I tried to use service tool multiple times and called Dave to help me walk through it but Everytime I tried to update it would give me an error. Ordering the ACU.; ordrng 1 W11322901 (ACU)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ontario, NY 14519
Andres V
Job Details: 12/08/2022
"I replaced the motor on unit, tested it on a heavy agitation in manual test mode. I did not hear any noises. Unit is working properly."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Webster, NY 14580
Andres V
Job Details: 12/08/2022
Customer stated unit was not draining. I diagnosed unit found that pump is working properly but it will not drain because drain hose is clogged. Unit needs new hose. ; ordrng 1 8269144A (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model JGD3430BS00
Near Webster, NY 14580
Andres V
Job Details: 12/08/2022
Customer stated he could not turn the knob on his range. I diagnosed unit found the valve to be seized. Unit needs new valve. ; ordrng 1 W10467730 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Webster, NY 14580
Andres V
Job Details: 12/08/2022
"I replaced the drain hose because previous tech thought it was clogged. I put unit back together and tested it, unit was still not draining. When it was trying to drain I heard it humming. Pump is seized and needs to be replaced again. ; ordrng 1 WPW10348269 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Fairport, NY 14450
Jeremy
Job Details: 12/08/2022
Replaced sump and motor for not pumping water. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 12/08/2022
"Replaced gearcase. Unable to remove rotor bolt from old gearcase. Need to order rotor, stator and clutch to complete repair.; rqstng P&A on 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Avon, NY 14414
Jeremy
Job Details: 12/08/2022
Unit had no power indication on arrival. Checked for power at junction box on unit and found unit only receiving 60 volts. Showed customer readings on voltmwter. See attached photos. Advised customer to contact electrician to get household wiring repaired.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Avon, NY 14414
Jeremy
Job Details: 12/08/2022
"Replaced bake ignitor, ignitor harness and DSI board for for oven not heating properly and complaint of gas smell during use. Unit preheated to 350 degrees, no smell of gas present. Burner is cycling on and off as expected to maintain temperature. Unit checks good.; dspstn on spec-tagged invntry: 1 W11198972 HARNS- WIRE and 1 WPW10324262 IGNITOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/08/2022
"Customer stated that the water hoses are too short and that the unit isnt sitting correctly. No codes. I installed new hoses, leveled unit, calibrated unit, i explained to the customer about cycle selection and how much HE detergent to use. I ran a diagnostic test cycle and the unit operated as intended. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spencerport, NY 14559
Dave L
Job Details: 12/07/2022
S1703 heater job; used 1 W11537778 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF36NXFXDE01
Near Brewerton, NY 13029
Chuck G
Job Details: 12/07/2022
Ordering 4- led light module kits W11632139 for service pointer W11606409 ( S84638) ; ordrng 4 W11632139 (Led light module)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Dansville, NY 14437
Josh Henchen
Job Details: 12/07/2022
"Customer stated washer shaking alot. Checked and found F0E7,F0E3. Washer had several towels, comforter, and sheets in tub, started to shake immediately. Removed ran diagnostic cycle all functions as expected. Talked to them about overloading washer and effects it has. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Hilton, NY 14468
Dave L
Job Details: 12/07/2022
Unit displaying tachometer error. Unit spins up to speed in diagnostics. Replaced actuator. Customer to monitor. Rent a center warranty.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Brockport, NY 14420
Dave L
Job Details: 12/07/2022
UI is non responsive. Replaced UI. No change. Ordering control. ; ordrng 1 W11305303 (Control)
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Rochester, NY 14624
Andres V
Job Details: 12/07/2022
Customer stated that gasket will not stay in place and keeps falling off. I did notice where gasket was coming the inside lip. Customer says he puts it back on but keeps coming off. Unit needs new gasket. ; schdld next appmnt for 12/15 THU !
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Andres V
Job Details: 12/07/2022
"Customer stated unit was not finishing cycle. I diagnosed unit found error code lid lock fault. When I ran a diagnostic cycle unit would not lock but when doing it manually it would lock. Unit is having issues with lock. I had a lid lock in my van, I replaced it then tested unit. Unis is working properly now. ; used 1 W11307244 (Lid lock) from stock"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ08
Near Pittsford, NY 14534
Josh Henchen
Job Details: 12/07/2022
"Customer stated microwave not heating/starting and beeps and shuts off. Checked and found no codes, tried to start and test, unit counts down 3 secs, beeps and go's to clock. Ordering control W11175577 and interlock W11551558; ordrng 1 W11175577 (CNTRL PANEL) and 1 W11551558 (INTERLOCK)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/07/2022
"Customer stated that drain pump will not shut off. Error code F9E1-long drain. I verified the issue by plugging unit back in, i was unable to turn drain pump off in diagnostics. I inspected pressure hose and port to clear any debris. I inspected drain pump & drain lines and i could find no obstructions but the control thinks there is water in tub, i had to break strike in order to open lid. Ordering strike W11457841, control W11543998 and lower harness W11568983; rqstng P&A on 1 W11543998 (Control) and 1 W11568983 (Lower harness) and 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Pittsford, NY 14534
Josh Henchen
Job Details: 12/07/2022
Replaced Closers due to left side mullion not always catch door latch and uneven doors. Left side is catching by a quarter inch. And doors are even. Customer will monitor. Refrigerator checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Irondequoit, NY 14609
Josh Henchen
Job Details: 12/07/2022
"Customer stated unit is leaking from front of dishwasher. Checked and found no codes. Ran diagnostic cycle, all operates as expected, no leaks. Ran normal cycle with dishes, all operates as expected, no leaks. Dishwasher checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Rochester, NY 14607
James
Job Details: 12/07/2022
Track gear broken in freezer. Need gear. Customer wants filter replaced. ; ordrng 1 12002497 (Gearset) and 1 Sh15 and 1 EDR2RXD1 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJW00
Near Ithaca, NY 14850
Doug Balcom
Job Details: 12/07/2022
Replaced compressor per service pointer. Unit is operating as designed.
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Ithaca, NY 14850
Doug Balcom
Job Details: 12/07/2022
Customer states error code F9E1 unit won't drain. Ran diagnostic test found F9E1 error code. Long drain. Found drain pump filter clogged. Cleaned filter. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Ithaca, NY 14850
Doug Balcom
Job Details: 12/07/2022
Replaced sump assembly. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Marcellus, NY 13108
Doug Balcom
Job Details: 12/07/2022
Customer states F3E2 error code. Ran diagnostic test found F3E2 and F9E1 error codes. Found bad drain pump bad washer top door. Bad gearcase and frame is excessively rusted. Customer declined repair and will buy a new unit.