We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Rochester, NY 14624
Andres V
Job Details: 03/23/2023
I replaced the freezer door. I used fill ice maker test. Ice maker filled up and is now working properly. Also checked water dispenser and checked for leaks. Unit is now working properly. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Churchville, NY 14428
Andres V
Job Details: 03/23/2023
"I replaced the cooling fan. Tested it, unit is now working properly."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Churchville, NY 14428
Jeremy
Job Details: 03/23/2023
"Wash motor is not running. Found that motor connection on control was loose causing no voltage to motor. Installed connector properly, unit tested good.; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Webster, NY 14580
Josh Henchen
Job Details: 03/23/2023
Replaced front door panel due to damage by handle. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11416792 PANEL
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC1
Near Rochester, NY 14624
Jeremy
Job Details: 03/23/2023
Unit under extended warranty. Customer calling warranty company.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Spencerport, NY 14559
Andres V
Job Details: 03/23/2023
Customer stated unit kept giving her F3E1 for pressure issue. I diagnosed unit found unit did have a lot of suds. I suggested customer runs a couple washer clean cycle with afresh tablets.
We serviced a
KENMORE REFRIGERATOR
Model 10651189111
Near Rochester, NY 14612
Andres V
Job Details: 03/23/2023
Customer stated unit was not dispensing water or making ice. I diagnosed unit found evap was frozen over causing the reservoir to freeze. I defrosted the evaporator and the reservoir. Customer is trying to get unit to last her a few months before she gets a new one. She has had the defrost sensor replaced twice but another company.
We serviced a
WHIRLPOOL WASHER
Model WFW9250WR01
Near Rochester, NY 14626
Andres V
Job Details: 03/23/2023
I replaced the fill dispenser hose. I tested unit on a diagnostic and watched for leaks. I did not see unit leaking.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Andres V
Job Details: 03/23/2023
"Customer stated that unit is still getting F3E1 error code for fault pressure switch. I called techline and let them know what parts we've replaced, they suggested I replace the pressure hose since that's the last thing we haven't replaced. Theirs no new error codes. SR 7736012655; ordrng 1 W11044559 (Pressure hose)"
We serviced a
KITCHENAID OVEN
Model KODC304ESS01
Near Pittsford, NY 14534
Jeremy
Job Details: 03/23/2023
Customer stated oven caused circuit breaker to trip. Checked all components in diagnostics and inspected all wiring for short. Found no evidence of a short and all components check good. Unable to make circuit breaker trip. Unit operating as expected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pittsford, NY 14534
Jeremy
Job Details: 03/23/2023
Upper spray arm is broken causing water to spray in wrong direction and leak from the door. Ordering spray arm.; ordrng 1 WPW10498900 (Spray arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Jeremy
Job Details: 03/23/2023
"Compressor hums for a few seconds and shuts off, unit is not cooling. Called techline for repeat issue, advised that another nitrogen pressure check needs to be done. Get pressures and leak check first. SR7735961339. Ordering compressor, ff evap, access valve and couplers.; rqstng P&A on 1 W11592010 (Compressor) and 1 W11291123 (Evaporator) and 1 W11506635 (Access Valve) and 1 W11504415 (8.5/8 Suction Line) and 1 W11504416 (8.5/6 comp to access valve) and 1 W11506619 (8NK) and 1 W11506620 (8NK evap repair) and 1 W11506621 (6NK) and 1 W11504447 (5/1.8) and 1 W11504424 (8/1.8) and 1 W11504420 (8/6) and 1 W11506623 (5NK) and 1 W11504431 (7/5)"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Rochester, NY 14618
Jeremy
Job Details: 03/23/2023
Called techline SR 7736013270 andSafety SR 7735905934. Techline advised that unit must be on dedicated circuit. Verified proper polarity and voltage on circuit. Installation instructions state a dedicated circuit is recommended. Advised customer to contact customer care and safety.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Pittsford, NY 14534
Jeremy
Job Details: 03/23/2023
Replaced icemaker for not automatically cycling. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Sherrill, NY 13461
Chuck G
Job Details: 03/23/2023
"Customer states on sensor cycles takes forever to dry. After complete the clothes still come out damp. Timed dry cycle does seem to function normal. Diag uit found no stored codes, found level of unit 1/4 uneven. Readjusted legs.tested unit everything works as it should"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Canastota, NY 13032
Chuck G
Job Details: 03/23/2023
Customer statesmachine is still making loud clunking sound and that it has continued since last visit. Ran service mode there are no stored codes. Ran test without weight and couldnt duplicate issue. Added towels and rN a normal cycle no issues in beginning. Ran a full cycle to find issue the noise of complaint comes from the drain hose and drain pipe flexing and banging against the wood panel wall. Unit tests normal working condition.
We serviced a
KENMORE WASHER
Model 110.27112600
Near Rochester, NY 14607
James
Job Details: 03/23/2023
Unit leaves water in basket and doesn't spin completely. Unit not draining. Replaced drain pump and unit still not draining fully. Drain stand pipe has no vent. Installed drain hose into sink and it functions properly. Plumbing issue. Didn't charge part. ; dspstn on spec-tagged invntry: 1 WP3363394 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, NY 14605
James
Job Details: 03/23/2023
"Replaced valve, icemaker and Shelf. Cycled icemaker and ran dispenser. Unit functions properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW0W
Near Rochester, NY 14609
James
Job Details: 03/23/2023
New fridge making gurgling noises. Adjusted cap tube and condenser so tubes aren't touching. Noise is normal for this unit. Sounds are refrigerant flowing through system.
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ1
Near Webster, NY 14580
James
Job Details: 03/23/2023
"Cam worn and made belt shred. Replaced cam and belt and calibrated. Unit functions properly. ; used 1 W10721967 (CAM), 1 Wpw10006384 (BELT), and 1 Sh15 from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Rochester, NY 14617
James
Job Details: 03/23/2023
Unit not heating on bake. Bake element melted and shorted control. 117v to element. Need control and bake element. Removed bake element. ; ordrng 1 W10779716 (Element) and 1 Sh15 and 1 W11099784 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14613
Andres V
Job Details: 03/23/2023
Customer stated tub ring was peeling. I diagnosed unit checked error codes found one for slow fill. I checked both water valves they're working properly. Unit needs new tub ring. ; ordrng 1 W11662156 (Tub ring)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Churchville, NY 14428
Jeremy
Job Details: 03/23/2023
"Unit will not start a cycle a drain pump continues to run. Found that float was stuck in the up position. Freed float, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Ontario, NY 14519
Josh Henchen
Job Details: 03/23/2023
"Customer stated dishes are not clean after cycle. Checked and found F4E3,F7E1. Ran diagnostic cycle, all functions as expected. Ran Normal wash/Hi temp, motor started to just hum after 10 mins. Intermittent sump/motor. Unit needs new Sump and Motor W11025157.; ordrng 1 W11025157 (Sump & Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Walworth, NY 14568
Josh Henchen
Job Details: 03/23/2023
"Customer stated washer is making a loud noise. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Ran Drain and spin, gradually keeps getting louder. Unit needs new bearings, customer has decided to purchase new unit."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Penfield, NY 14526
Josh Henchen
Job Details: 03/23/2023
"Replaced burnt up terminal and wires. Plugged in dryer and tested, all functions as expected. Dryer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Chittenango, NY 13037
Chuck G
Job Details: 03/23/2023
"Compliant the unit fills up with waterand does nothing after that, believes motor has a failure. Confirmed motor is not functioning. Diag confirmed stored code f4e3 wash motor failure.installed new sump assembly and retested. All functions are normal and working normal."
We serviced a
MAYTAG DRYER
Model MEDX700XW1
Near Chittenango, NY 13037
Chuck G
Job Details: 03/23/2023
"Customer issue clothes with brown stains. Verified tub, rollers, heat element, exhaust nothing visible possible for issue. Found door hinges were loose. Performed a vent test and confirmed poor ventilation after discovering unit side wall gets hot. Customer will clean outdoor exhaust. All rollers moved freely and we tightened door hinges and confirmed door shuts normal, unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chittenango, NY 13037
Chuck G
Job Details: 03/23/2023
Customer issue. Unit has rust built around ice maker on the outer door shell. Discovered a scuff mark that removed the anti rust coating. Water from the dispenser over time has created the rust. Attached are visible pictures for viewing. Quoted customer for door replacement customer declined and will get in touch with call kitchen aid.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Blossvale, NY 13308
Chuck G
Job Details: 03/23/2023
"Customer states that unit is filling with water but wont do anything after that. Diag found stored code f2e1 stuck key. Ran diagnotstics the unit cuts all power as soon as it goes to spin mode. All other functions are normal. Attempted to recallibrate and powercuts off immediately. Installing a shift actuator for a possible dc short and not correct the issue. Unit needs main pcb, ordered part.; ordrng 1 W11603811 (Main pcb), used 1 WPW10006355 (Shift actuator) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rome, NY 13440
Chuck G
Job Details: 03/23/2023
Diagnosis found f7e4 and f6e3. Customer stated that water wasnt going in during regular wash cycle but was normal during pre rinse.ran diagnotics cycle everything operated normal. After inspection we found stator bolt loose and removed flooring tile chunk that sat under the rotor. Gearcase looked normal. Reattached the bolt and retested water is now coming in normal. No returns all functions are normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Verona, NY 13478
Chuck G
Job Details: 03/23/2023
Called customer to verify arrival time and she canceled service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck G
Job Details: 03/22/2023
Customer stated uit was frosting up in back of freezer. Unplugged unit and defrosted. Replace fan wire harness due to testing bad. Customer will continue to monitor and will call in if issue persists. Oreperator fan tested good.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Shortsville, NY 14548
Jeremy
Job Details: 03/22/2023
Customer stated unit will not start. Found that neutral connection on dryer is dead. Checked and found neutral connector on outlet is broken. Advised customer to contact electrician and replace dryer outlet.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Cicero, NY 13039
Chuck G
Job Details: 03/22/2023
Installed new upper track roller and installed feed tube assembly. Unable to test due to unit not currently installed and active. Customer will follow up once installed to verify normal working conditions
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Hilton, NY 14468
Dave L
Job Details: 03/22/2023
Replaced shorted fresh food led. Tests ok.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14612
Dave L
Job Details: 03/22/2023
Replaced valve and control at the same time due to ACU error. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL3
Near Rochester, NY 14616
Dave L
Job Details: 03/22/2023
Unit would not run cycles due to a heater error. Ran diagnostics and verified heater operation. Adjusted door latch closure. Customer to monitor.
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWP2
Near Pittsford, NY 14534
Jeremy
Job Details: 03/22/2023
"Spring on dispenser door is broken causing door to to stay closed. Replaced dispenser, unit checks good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Port Byron, NY 13140
Andres V
Job Details: 03/22/2023
"I installed switch lever on unit. I tested it, unit now fills with water and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10195037 LEVER"
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFP00
Near Pittsford, NY 14534
Jeremy
Job Details: 03/22/2023
"Unit not making ice or dispensing ice and water and display on user interface is blank. Unit is cooling properly. Power cycled unit and everything began operating. Ordering control, UI and ice maker for multiple failures.; ordrng 1 W11086558 (UI) and 1 W11333076 (Control) and 1 W10908387 (Ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14616
Dave L
Job Details: 03/22/2023
The wash motor has failed. Quoted for sump. Customer declined to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/22/2023
"Lower rack rollers have separated and melted on heating element. Customer requested heater and rollers be replaced. Replaced heater and rollers, unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Livonia, NY 14487
Josh Henchen
Job Details: 03/22/2023
"Customer stated dryer keeps tripping breaker. Checked and found no error codes. Ran normal cycle, Dryer heated and cycled properly. No damaged wires all switches are working properly. Could not mimic customer complaint, recommended getting breaker replaced. Customer will monitor. Dryer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14615
Dave L
Job Details: 03/22/2023
Replaced harness and pump due to drain failure. Customer to monitor.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Caledonia, NY 14423
Josh Henchen
Job Details: 03/22/2023
"Customer stated washer not spinning clothing out properly. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Hot / cold water was mixed up. Hooked up properly, Ran Drain and spin, all functions as expected. Customer will monitor. Washer checks good."
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Rochester, NY 14626
Dave L
Job Details: 03/22/2023
The customer has noticed a significant increase in the amount of time it takes to dry clothes. Dryer passed airflow test. Let the unit cycle to check gas coils. Could not replicate failure but the gas valve coils became louder while the dryer ran. Suspecting gas valve or coil issue . ; ordrng 1 W10823508 (Burner assembly) and 1 W10681051 (Thermostat)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Webster, NY 14580
James
Job Details: 03/22/2023
"Unit not spinning. Hub worn. Replaced hub and calibrated. Unit vibrating due to transmission starting to wear. Customer opt to replace gearcase. ; ordrng 1 W11454734 (Gearcase), used 1 Hub from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2127WS01
Near Pittsford, NY 14534
Jeremy
Job Details: 03/22/2023
"Unit randomly beeping without user input. Found F6E8 stored error code. Removed console and found capacitor had popped causing issue. Quoted for console replacement, customer opting out of repair."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Rochester, NY 14626
Dave L
Job Details: 03/22/2023
Customer states oven temp is 20 degrees too low. Storage drawer is not attached properly. Set temperature offset and properly installed storage drawer
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Ontario, NY 14519
James
Job Details: 03/22/2023
Replaced door hinge and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Sodus, NY 14551
James
Job Details: 03/22/2023
"Replaced compressor,evap, drier. Unit began cooling once plugged in. ; dspstn on spec-tagged invntry: 2 W11504450 COUPLER 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Andres V
Job Details: 03/22/2023
Customer stated unit was loud during a cycle. I went to go diagnose unit and noticed that the packaging cardboard was still underneath unit and was never taken off. I took of cardboard and ran a drain and spin. Theirs no water hookups here so I couldn't runs full diagnostic. Unit ran agitated and spun with no noises.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Waterloo, NY 13165
Andres V
Job Details: 03/22/2023
This unit was already repaired and sent out to a customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Clay, NY 13041
Chuck G
Job Details: 03/22/2023
Customer rescheduled appointment for 4/5/2023; schdld next appmnt for 4/5 WED !
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Clay, NY 13090
Chuck G
Job Details: 03/22/2023
"Customer steted the unit was making a loud noise ans was agitating without water, after a replug the water started to add water and proceeded agitation and then would fill with water again. Did a soft reset again and unit has worked since, checked error code history stored was f1e2 motordrive module over voltage, per tech docs i tested for ohms at j3 at main pcb pins 1-2 was 8.3 ohms and 1-3 also 8.3 ohms, this is within specs as normal. If problem persits next step is replace the control board. After service diagnotics unit passed all tests with no return codes."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Camillus, NY 13031
Chuck G
Job Details: 03/22/2023
"Replaced main control board, lower bulb and socket. Left harness with customer unit tested good"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Geneva, NY 14456
Andres V
Job Details: 03/22/2023
Sent an automated call to let them know I was on my way. Arrived to the house knocked on door but no one answered. I called phone number left voicemail. Waited 15min no one showed up. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Williamson, NY 14589
James
Job Details: 03/22/2023
Unit leaking from front left corner. Installed updated tub ring and leveled unit. Tested and found no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Geneva, NY 14456
Andres V
Job Details: 03/22/2023
Replaced right side gasket. Used low temp heat gun to seal door all the way around.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Geneva, NY 14456
Andres V
Job Details: 03/22/2023
"I replaced the sump and pump, drain pump. I tested unit on a diagnostic cycle. Unit is working properly. Customer also stated that jet dry was not dispensing, I took off front panel and noticed that the lever was stuck and wasn't pushing out the jet dry. I adjusted arm and it's now working correctly ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Phelps, NY 14532
Andres V
Job Details: 03/22/2023
Customer stated that right front burner is not lighting. I diagnosed unit found ignitor was not sparking. I tested voltage found that ignitor is getting voltage. Unit needs new ignitor. ; ordrng 1 W11453920 (Ignitor) and 1 WPW10475149 (Spark module)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Newark, NY 14513
Andres V
Job Details: 03/22/2023
"Customer stated unit was still making noise. I diagnosed unit found noise is coming from motor when agitating. Unit needs new motor. ; ordrng 1 W11026785 (Motor), dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Webster, NY 14580
Josh Henchen
Job Details: 03/22/2023
"Customer stated washer seems to not spin. Checked and found F8E1. Ran diagnostic cycle, grinding noise during spin, found oil on cam, and shield. Ordering Gearcase W11454372, Cam W10721967 and actuator W10913953; rqstng P&A on 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11454372 (Gearcase)"
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Webster, NY 14580
Josh Henchen
Job Details: 03/22/2023
"Replaced idler pulley and belt due to noise during spin, all functions as expected. Dryer checks good.; ordrng 1 Sh15 (Shipping)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14623
Josh Henchen
Job Details: 03/22/2023
Customer stated washer is making a loud grinding noise. Checked and found no codes. Ran diagnostic cycle noticed a slight squealing sound. Found belt worn. Replaced belt and tested. Washer checks good.; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14609
Andres V
Job Details: 03/22/2023
"Replaced the sump and pump, tested unit and checked for leaks. Unit is now working properly. ; dspstn on spec-tagged invntry: 2 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt549szdm04
Near Hamlin, NY 14464
Dave L
Job Details: 03/22/2023
Replaced broken door switch. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
James
Job Details: 03/22/2023
Replaced control and compressor turned on. Customer is to monitor cooling.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Manlius, NY 13104
Chuck G
Job Details: 03/22/2023
Customer stated that unit is whistling during a high spin. No codes. After inspecting unit i found that the gearcase tested bad. Replaced gearcase and slider. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Manlius, NY 13104
Chuck G
Job Details: 03/22/2023
"Customer stated that unit has long dry times. I ran an airflow test with the vent attached and the dryer tested poor, dryer tested good without vent hose attached. I explained to try customer that the issue is with the venting and to call a vent cleaning service. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14624
Josh Henchen
Job Details: 03/22/2023
"Replaced Sump and motor due to dishes not being cleaned. Ran diagnostic cycle, all functions as expected. Ran normal wash cycle, all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC1
Near Rochester, NY 14624
Josh Henchen
Job Details: 03/22/2023
"Customer stated loud grinding noise during wash cycle. Checked and found F0E3. Ran diagnostic cycle, spin and agitate cycle making loud grinding noise found oil and damaged slider. Unit needs new Gearcase,Slider,stator motor, rotor, clutch. Customer wants to go with a new washer."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, NY 14467
Josh Henchen
Job Details: 03/22/2023
"Customer stated washer not spinning clothing very wet. Checked and found F8E1. Ran diagnostic cycle, hot water was off and cold water half turned. Opened hot water and cold water, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
Jeremy
Job Details: 03/22/2023
"Unit is not cooling. Found that compressor just buzzes and trips overload. Compressor is seized. Ordering compressor, drier and couplers.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (8/7- Nr-al-00 (suction Tube To Compressor)) and 1 W11504420 (8/6-nr-ms-00 (suction Tube To Compressor)) and 1 W11490399 (Drier) and 1 W11506623 (5/5-nk-ms-00 (inlet To Drier)) and 1 W11504448 (5/1.8-nr-al-00 (outlet To Drier))"
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Shortsville, NY 14548
Jeremy
Job Details: 03/22/2023
"Unit not level causing laundry to bunch at back of dryer and not make contact with sensor bars. Leveled unit to keep laundry in proper position while drying. Tested unit with wet laundry, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shortsville, NY 14548
Jeremy
Job Details: 03/22/2023
"Customer stated unit not spinning out laundry. Found F0E5 out of balance error. Unit is not level and extremely wobbly. Adjusted leveling leg, unit now level and solid on floor. Ran calibration cycle. Unit checks good. If problem returns order suspension kit."
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/22/2023
Customer does not have proof of purchase and unable to pay for service call. No service performed.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
AMANA DRYER
Model NED7200TW
Near Pittsford, NY 14534
Jeremy
Job Details: 03/21/2023
No service needed
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Perry, NY 14530
Josh Henchen
Job Details: 03/21/2023
"Customer stated washer was making grinding noise. Washer drain pump was stuck running, held cancel for 5 secs all operations as expected. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/21/2023
"Customer stated water is sitting in dishwasher after end of cycle. Checked and found F4E3,F6E4. Ran diagnostic cycle, Sump and motor not functioning and drain pump running but not pushing any water. Unit needs new Sump & Motor W11665769 and drain pump W10876537. Customer would like to consider options."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 03/21/2023
"Customer stated washer is banging, and turned on by itself, clothing getting stuck in agitator. Checked and found no error codes. Ran diagnostic cycle all functions as expected. Took belt cam and actuator off, all appears normal. Removed agitator and showed customer design of wash basket, all functions normal. Ordering control W11603810 due to washer turning on by itself.; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, NY 14616
Dave L
Job Details: 03/21/2023
Washer will not spin due to a stripped hub. Transmission spline is too corroded to replace hub. Customer is going to replace the unit.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rochester, NY 14611
James
Job Details: 03/21/2023
"Replaced panel, knobs and timer."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EsS1
Near Pittsford, NY 14534
Jeremy
Job Details: 03/21/2023
"Replaced sump, motor and spray arms for poor wash performance. Unit checks good."
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS0
Near East Rochester, NY 14445
Jeremy
Job Details: 03/21/2023
Customer stated they had brown out and the range started acting erratically. Video of unit turning on and continuously resetting to power up. Display is not functional anymore. Ordering control and display boards.; ordrng 1 WPW10453984 (Control) and 1 W10909684 (Display)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Penfield, NY 14526
Josh Henchen
Job Details: 03/21/2023
Customer stated no power to dryer. Chexked and found 3L cord had burnt up at terminal block. Dryer needs new Terminal block 279320.; ordrng 1 279320 (BLOCK-TERMINAL)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14617
Dave L
Job Details: 03/21/2023
Replaced upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14625
James
Job Details: 03/21/2023
Replaced icemaker and rh gasket. Molded gaskets. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Penfield, NY 14526
James
Job Details: 03/21/2023
"Unit trips breaker. Tested cord to junction, and tested outlet under sink. Unit pulls 6amps with heater running. Couldn't replicate issue. Problem may be short in power cord. Customer is to monitor."
We serviced a
MAYTAG RANGE
Model MGR6600FW1
Near Webster, NY 14580
James
Job Details: 03/21/2023
Lf burner will not ignite. Moved burner to rh side and cleaned grounding surface. All burners functioning properly. If problem persists replace WPW10515455
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Webster, NY 14580
James
Job Details: 03/21/2023
"Unit heating intermittently. Tested unit and magnetron is surging. Ordering mag, cap, and diode ; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/21/2023
Replaced chute and panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HBS04
Near Victor, NY 14564
Jeremy
Job Details: 03/21/2023
Replaced dual valve for faulty solenoid. Unit checks good.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/21/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Victor, NY 14564
Jeremy
Job Details: 03/21/2023
Replaced icemaker for slow ice production. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 03/21/2023
"Customer complaint of excessive noise during wash and spin cycles. Found that gearcase is leaking oil causing noises. Quoted for gearcase replacement, customer wants to hold off on repair due to cost. Explained that problem will get worse eventually leading to complete failure."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/21/2023
Replaced chute and panel.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/21/2023
Used 2 people to remove stacked drywr. Replaced dispenser with updated dispenser per service pointer and cold water valve for leaking. Unit checks good.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Rochester, NY 14626
Dave L
Job Details: 03/21/2023
Replaced control and moisture sensor due to moisture sensor error. Tested ok; dspstn on spec-tagged invntry: 1 WPW10298258 HARNESS