We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/28/2022
"Customer stated dishwasher flashing codes. Checked and found F8E4,F9E1,F7E1,F10E2. Cleaned out float switch tray of water. Ran diagnostic cycle, drain ran constantly running due to piece of glass stuck in it. Removed glass and advanced through to fill, Sump and motor not running. Ordering Sump and motor W11416362.; ordrng 1 W11416362 (Sump and motor)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/28/2022
"Replaced Motor due to not engaging to start cycle. During removement of motor, blower wheel broke. Ordering new blower wheel WP694089.; ordrng 1 WP694089 (WHEEL), dspstn on spec-tagged invntry: 1 279827 MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/28/2022
"Replaced heating element due to a break in coil causing no heat. Ran diagnostic cycle no codes, Dryer heated and functioned as expected. Dryer checks good."
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/28/2022
Customer stated previous purchaser ran propane through instead of Natural gas. Checked and found no damage inside unit. Dryer checks good.
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Geneva, NY 14456
Josh Henchen
Job Details: 12/28/2022
"Customer stated dryer not operating, UI is blank. Checked and found no codes Ui is not selecting options and shows no time. Unit would need a new UI, customer has decided to purchase a new dryer. Mentioned re doing vent run to help with performance."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 12/28/2022
"Customer stated no lights coming on when they go to start dishwasher. Checked and found UI unresponsive, 121.3V to dishwasher and control. Unit needs a new UI W11460961.; schdld next appmnt for 1/3 TUE !"
We serviced a
FORD VAN
Model E250
Near Geneseo, NY 14454
Josh Henchen
Job Details: 12/28/2022
Unable to replace tires today due to Mavis internet/network being down. He will call to reschedule.
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Rochester, NY 14624
Dave L
Job Details: 12/28/2022
"Door is hard to close due to bent hinge. Attempted to adjust and shim hinge. Was unable to change closure. Washer is operational in its current state. Requesting authorization for hinge, and inner door. I ; rqstng P&A on 1 W11316776 (Inner door) and 1 WPW10208415 (Hinge), ordrng 2 WPW10208398 (Hinge cap)s, rqstng P&A on 1 W10839743 (Bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14624
Dave L
Job Details: 12/28/2022
Ice maker thermistor is open. Returning with ice maker. ; schdld next appmnt for 1/3 TUE !
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Scottsville, NY 14546
Dave L
Job Details: 12/28/2022
"Washer enters high spin once powered on and in diagnostics. Ordering control unable to flash; ordrng 1 W11556725 (Control) and 1 W11395618 (Cap), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Spencerport, NY 14559
Dave L
Job Details: 12/28/2022
Replaced freezer ledModule per S191AQ. Tested ok; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near West Henrietta, NY 14586
Jeremy
Job Details: 12/28/2022
Upper rack adjuster is broken on left side causing rack to fall and dispenser door does not open and close properly. Replaced left hand upper rack adjuster and detergent dispenser. Unit tested good.; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon, NY 14414
Jeremy
Job Details: 12/28/2022
"Unit will not drain. Drain pump only hums but does not pump water. Removed drain pump and found foreign object lodged in impeller, making unable to turn. Removed foreign object, drain pump now operational."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Syracuse, NY 13224
Chuck G
Job Details: 12/21/2022
"After inspecting unit i found that the door, seal and handle all has damage. Ordering door with gasket LW10636410 and handle WPW10672333; rqstng P&A on 1 WPW10672333 (Handle (white)) and 1 LW10636410 (Refrigerator Door (white))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Syracuse, NY 13210
Chuck G
Job Details: 12/21/2022
"Customer stated that unit is not cooling in both compartments. Upon arrival unit was unplugged. I restored power and the compressor tested bad. Ordering compressor W11635510, evaporator W11578004 and lokrings. ; ordrng 1 W11635510 (Compressor) and 2 W11504415 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11506619 (Lokring)s and 1 W11578004 (Evaporator) and 2 W11504419 (Lokring)s and 2 W11504449 (Lokring)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Weedsport, NY 13166
Chuck G
Job Details: 12/21/2022
After removing agitator i discovered that the unit needs a new basket. Ordering basket W10752719; ordrng 1 W10752719 (Basket)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14611
James
Job Details: 12/21/2022
Customer purchased new appliance
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14625
James
Job Details: 12/21/2022
Replaced pump and spray arm. Tested diagnostics cycle successfully.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS
Near Hilton, NY 14468
Dave L
Job Details: 12/21/2022
Replaced control and lock due to shorted latch. Tested clean. Checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Pittsford, NY 14534
Jeremy
Job Details: 12/21/2022
Unit is not producing ice. Unit has E5 icemaker error for failed icemaker thermistor. Ice maker cycles and fills in diagnostic. Ordering icemaker.; ordrng 1 W11579560 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ET0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/21/2022
"Customer stated right and left front burners will stay on high even if set to low. Problem is intermittent. Customer also concerned oven might be too hot and food is baking too quickly. Found oven is running about 30 degrees high, calibrated temp down, customer to monitor. Ordering infinite switches.; ordrng 1 WPW10434452 (Infinite Switch Left Front) and 1 WP3149400 (Infinite Switch Right Front)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Pittsford, NY 14534
Jeremy
Job Details: 12/21/2022
Replaced door switch and LED module. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/21/2022
Unit not sensing load and go drawer has detergent. Found broken wires to sensor on dispenser. Unit needs dispenser to repair. Customer opted out of repair and will disable load and go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Victor, NY 14564
Jeremy
Job Details: 12/21/2022
"Customer stated freezer is too warm, fresh food is ok. Unit is installed in a non heated garage. Use and care guide states that unit must be installed in a location where temps do not go below 55 degrees. Unit will need to be moved to a warmer location in order to function properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Jeremy
Job Details: 12/21/2022
"Unit is leaking from drain tube because water was not draining through tube. Removed restriction, water drains through. Customer requested quote on new drain tube and will call to authorize.; rqstng P&A on 1 W11084807 (Drain Tube), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 12/21/2022
Customer stated fresh food section is too warm and freezer is working properly. Found that customer had tall items blocking air vents on top shelf and items pushed too far to the back of the cabinet causing air flow restrictions. Also moved deli drawer to proper location. Explained the importance of proper loading of unit to provide adequate air flow inside cabinet. Unit working as expected.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details: 12/21/2022
Replaced ui and noise filter harness. Tested drain and spin successfully. Inspected that spin was turned on for every cycle.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Webster, NY 14580
James
Job Details: 12/21/2022
Unit under baking. Oven was settled at 313 when set to 350. Calibrated and tested. Oven settled at 419 when set to 400. Unit functions properly. Recommend giving ten minutes after preheat for temperature to settle. Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14617
James
Job Details: 12/21/2022
Replaced pump and tested. Unit functions properly. One year warranty on repair.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Ontario, NY 14519
James
Job Details: 12/21/2022
Front burners not igniting every time. Lf valve sticking. Adjusted burners and applied grease to valve. Tested cooktop. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Caledonia, NY 14423
Jeremy
Job Details: 12/21/2022
"Customer stated unit will not turn on or respond to button pushes. I unplugged unit and verified voltage at outlet. After plugging unit back in it started working. Found no stored error codes, unit ran through diagnostic cycle and had F6E2 error for fill valve electrical problem. Fill valve operating as expected, ordering control.; ordrng 1 W11306302 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rochester, NY 14607
Andres V
Job Details: 12/21/2022
Customer stated UI was not responding to commands. When I arrived I was able to put unit Into a diagnostic mode and run a cycle. When cycle finished the unit was responding to commands. Customer is going to monitor and let us know if it happens again.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Webster, NY 14580
Andres V
Job Details: 12/21/2022
Customer stated piece of plastic broke off then tub fell. I diagnosed unit found the piece of plastic was the coupler that holds the suspension rod. Rod fell through and is not holding tub up. Unit needs new suspension. ; ordrng 1 W11217817 (Suspension rods)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Sodus Point, NY 14555
Andres V
Job Details: 12/21/2022
Customer stated unit was still not agitating properly. I diagnosed unit found unit only agitates ccw. I ohmed out the motor which tested good. Had a board with me I replaced it and tested it. Unit now agitates and spins correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Sodus, NY 14551
Andres V
Job Details: 12/21/2022
"Customer stated unit was not washing will fill with water but not spray water. Diagnosed unit found pump is bad. Had a sump and pump with me, I replaced it then tested unit. Unit now works properly."
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ1
Near Macedon, NY 14502
Andres V
Job Details: 12/21/2022
I replaced the board but unit was still not coming on. I further diagnosed unit and found the neutral connection was terminal had shortage but was still making enough contact to send 105v to board. I spliced connection and put a new connector on unit. Unit turned on is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hilton, NY 14468
Dave L
Job Details: 12/21/2022
Freezer never reached design temp after compressor replacement. Found shorted than normalFrost pattern. Added refrigerant slowly until the filter drier became warm. Customer toMonitor for ice after 24 hours
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 12/21/2022
Replaced damaged console and panel.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Spencerport, NY 14559
Dave L
Job Details: 12/21/2022
Replaced washplate and Gearcase due to noise during spin. Tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Fairport, NY 14450
Andres V
Job Details: 12/21/2022
Customer stated unit was not getting hot enough in the oven and burners. I checked power at terminals found it only getting 120v. I checked breaker box found that unit tripped one of the breakers. Turned both breakers on then tested unit. Unit is now heating properly.
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Churchville, NY 14428
Dave L
Job Details: 12/21/2022
"Replaced actuator due to shifter fault.Calibrated and tested unit. Customer to monitor. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Honeoye Falls, NY 14472
Dave L
Job Details: 12/21/2022
Replaced leaking evaporator. Tested ok. ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER BR 8 and 1 W11506621 COUPLER BR 6
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/21/2022
Customer stated unit shuts off shortly after starting. Found that motor does not start and only hums. Motor will start if given assistance by moving drum when motor is energized. Ordering motor and blower.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Penfield, NY 14526
Andres V
Job Details: 12/21/2022
"Customer stated unit was making a loud noise. I diagnosed unit by putting it into a diagnostic mode and testing the compressor. I did not hear any noises. I then pulled unit out and took off back cover, I tested the amperage found unit pulling 1 amp which is normal operating amps. I did not see or hear anything unusual. I also tested the evap fan but did not hear any noises. Customer is to monitor and let us know if it comes back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Rochester, NY 14606
Dave L
Job Details: 12/21/2022
Replaced evaporator and compressor due to unit cooling poorly. Unit began cooling after repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
James
Job Details: 12/21/2022
Icemaker switch turned off inside door. Turned on and tested in Diagnostics. Tests passed. Customer is to monitor if problem persists replace ice maker
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 12/21/2022
42 Fairview ctUnit has to be manually cancelled to drain. Long drain error. Tested diagnostics successfully. Cleared codes. Ordering pump. Check errors on return. ; ordrng 1 W11412291 (Drain pump) and 1 W11410065 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greece, NY 14626
James
Job Details: 12/21/2022
Replaced harness and control. Ran calibration and spin cycle successfully.
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Rochester, NY 14625
Andres V
Job Details: 12/21/2022
Customer stated that broiler was not staying on. I started the broiler but could not duplicate issue. The broiler turned on and stayed on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Rochester, NY 14618
Andres V
Job Details: 12/21/2022
Customer stated unit was not cooling in the fresh food section. I diagnosed unit checked the evap fan and damper. I then put unit into a diagnostic and checked evap heater. I found that theirs voltage at connector but defrost thermostat is bad and not letting voltage through to heater. Ordering harness ; ordrng 1 WPW10290745 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14624
James
Job Details: 12/21/2022
Dryer scraping during cycle. Piece of plastic stuck in unit. Removed plastic and unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/21/2022
Customer stated dryer not heating at all. Checked and found no error codes. Checked and found heating element not working to a break on the element coil. Unit needs new ; rqstng P&A on 1 WP3387747 (ELEMENT)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/21/2022
"Customer stated Lid Locked and stuck in cycle. Checked and found F2E1,F7E1. Reseeded connections and tested. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waterloo, NY 13165
Josh Henchen
Job Details: 12/21/2022
"Customer had a video of washer power button/UI not responding. Replaced UI and Control due to faulty operation, spoke with Customer about connecting wifi with remote enable. Ran diagnostic and calibration cycles. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Geneva, NY 14456
Josh Henchen
Job Details: 12/21/2022
"Customer stated left side door not closing properly. Checked and found mullion not sliding into catch. Left hinge bent, ordering new Hinge W10917991 and washers WP489467; ordrng 1 W10917991 (Hinge) and 2 WP489467 (Washers)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chittenango, NY 13037
Chuck G
Job Details: 12/21/2022
"Replaced control, ice maker and evap cover. I cycled ice maker. I asked customer to monitor the ice production. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Manlius, NY 13104
Chuck G
Job Details: 12/21/2022
Customer stated that they have top rack concerns. No codes. After inspecting unit i discovered that the stop had fallen off. I reinstalled the stop. The unit had the updated rack adjuster kit. Left part with customer. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Jamesville, NY 13078
Chuck G
Job Details: 12/21/2022
Customer stated that unit is still taking too long to dry a load of laundry. Unit failed an air flow test -poor all dryers. I removed vent hose from unit and preformed another air flow test-tested good all dryers. I cycled unit 5 times to insure that heater is cutting off and on and it tested good. I did discover that the vent hose going into the wall is crushed upon turning into the wall. I explained to the customer that the vent hose is reduced by 50% going into the wall that is causing the long dry times and that issue will have to be corrected. I called Tech-Line as requested. Unit tested good. SR#7735323958
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/21/2022
"Customer stated that unit is grinding and not washing correctly. Replacing gearcase, screw, cam and hub. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W10721967 (Cam), and 1 W10528947 (Hub) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/21/2022
Customer stated that unit is leaking. No codes. I ran a diagnostic test cycle and found that the unit is leaking from the sump assembly. I also found that the UIs cancel button is not working. Ordering sump assembly W10902372 and console assembly W10902370; rqstng P&A on 1 W10902372 (Sump assembly) and 1 W10902370 (Console assembly)
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, NY 14606
Andres V
Job Details: 12/20/2022
Customer stated the ovens were not working on unit. I tried to put unit into a diagnostic mode but would not go into it. The left oven kept locking and unlocking and the know was blinking Yellow. The oven on the right would not start unless the door was open if door is closed it did not start. This issue seems to be coming from the ACU. I am ordering the three boards to have them all incase it's not the main ACU ; ordrng 1 W11355250 (Control expansion) and 1 W11406545 (Acu) and 1 W11492304 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, NY 14609
Andres V
Job Details: 12/20/2022
Customer stated power cord was stuck inside and she couldn't get it all the way out. I took off cover and was able to get tangled cord out. Unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPQ06
Near Penfield, NY 14526
Andres V
Job Details: 12/20/2022
Customer stated unit was leaking water into fresh food section. I diagnosed unit found drain hole to be plugged. Used steamer to clear hole out. Once hole was cleared water ran through it down into drain pan.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Webster, NY 14580
Andres V
Job Details: 12/20/2022
Customer stated unit was cooking 25 deegres to cool. I asked her what temp gauge she was using. She showed me an oven thermometer she uses I explained to her that those are not the most accurate thermometer because the needle is still catching up when the oven is pre heated. I started a bake cycle to 350 degrees then used a temp gun took the temp of the back and sides then got an average. Unit is cooking properly. Informed her to get some biscuits follow instructions and see how they cook.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dansville, NY 14437
Jeremy
Job Details: 12/20/2022
Customer could not get drain pump to shut off and was unable to start a cycle. Found that drain pump starts running when unit is plugged in. Held in start/pause button until drain pump shut off. Found no stored error codes. Unit operated as expected after. Customer to monitor. If problem persists preorder control W11170319.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Brewerton, NY 13029
Chuck G
Job Details: 12/20/2022
Customer stated that unit is making squealing sound. No codes. I ran a diagnostic test cycle in which i discovered that the shaft of the basket is cracked all the way around causing the basket to free spin. Ordering basket W10554251. ; ordrng 1 W10554251 (Basket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS04
Near Webster, NY 14580
Andres V
Job Details: 12/20/2022
Replaced ice maker. New one did not have any smells like the old one. Customer is to monitor.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Perry, NY 14530
Josh Henchen
Job Details: 12/20/2022
"Customer stated they could not remove filter cap. Removed filter cap and helped install new water filter, explained functions of UI how to shut off and turn on ice maker. Refrigerator checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Andres V
Job Details: 12/20/2022
"Customer had tow freezer doors sent to him for some reason. I replaced it and used heat gun to help the gasket seal better. The light that is out is in the fresh food section different color then the one I was sent out with. Customer is also saying that water when dispensing is splashing everywhere that is being cause by the tube. Ordering a new light, tube and name plate for freezer door. ; ordrng 1 W11462342 (Module) and 1 W11126260 (Tubing) and 1 W10909682 (Nameplate), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Josh Henchen
Job Details: 12/20/2022
"Customer started to hear a grind noise after it filled up. Checked and found F2E1, cleared and ran diagnostic cycle, grinding noise starts in agitate and spin cycle. Washer would need new gearcase assembly, clutch assembly, and Control. Cost of repair outweighs purchasing new unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14612
Josh Henchen
Job Details: 12/20/2022
Customer stated door not closing properly. Checked and found Left hinge bent not allowing door to close properly. Ordering hinge W10917991 and washers WP489467.; ordrng 2 WP489467 (WASHER)s and 1 W10917991 (Left Hinge)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS3
Near Rochester, NY 14624
Josh Henchen
Job Details: 12/20/2022
"Customer stated unit making a clicking sound. Checked and found grille, vent not aligned correctly and reseeded connections. Ran microwave 3 times with cup of water. Microwave checks good."
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Rochester, NY 14619
Josh Henchen
Job Details: 12/20/2022
"Customer stated oven is flash F1E5 and oven door is locked. Checked and found F5E1 with oven door locked after self clean cycle. Ordering Control W11548749, thermal fuse WP3196548.; ordrng 1 W11548749 (Control) and 1 WP3196548 (Thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Irondequoit, NY 14609
Andres V
Job Details: 12/20/2022
"Customer believed temp was not cold enough in freezer. I used temp gun to take temperature, freezer temp was 0 and fresh food section was 37. She also said ice maker has not produced ice in a few days. I took the bin out and saw that it was turned off. I showed customer were power button is. I turned it on and cycled it."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Rochester, NY 14619
Josh Henchen
Job Details: 12/20/2022
Customer stated dishwasher stopped draining. Checked and found string wrapped around drain pump blade removed and tested. Dishwasher needs a new drain pump WPW10531320.; ordrng 1 WPW10531320 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Rochester, NY 14615
Andres V
Job Details: 12/20/2022
I replaced the gearcase and suspension rods. Calibrated unit and ran a diagnostic cycle. Unit is working properly. Checked for leaks as well. ; dspstn on spec-tagged invntry: 1 W11217817 SUSPENSION
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14611
Andres V
Job Details: 12/20/2022
"Customer stated unit would not start a cycle. I diagnosed unit found the wash spin light blinking. I held down the start button which cleared cycle. I then checked for error codes, I did not find any. I ran diagnostic cycle successfully. Unit is now working properly."
We serviced a
WHIRLPOOL 50#IM 18' FS
Model KUIC18NNZS0
Near Geneseo, NY 14454
Jeremy
Job Details: 12/20/2022
Customer needs to reschedule.; schdld next appmnt for 12/23 FRI PM
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Farmington, NY 14425
Jeremy
Job Details: 12/20/2022
"Replaced gearcase, belt, cam, motor, and capacitor for motor not running and gearcase leaking oil. Ran calibration cycle. Unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 W11428524 CAPACITOR"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Shortsville, NY 14548
Jeremy
Job Details: 12/20/2022
Unit has no power indication and will not respond to any user inputs. Found that diagnostic LED on control is not on. Verified 12VDC at J12. Control has malfunctioned. Unit needs control board to repair. Customer wants to consider options and will call to authorize repair.; rqstng P&A on 1 W11498797 (Control) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS11
Near Central Square, NY 13036
Chuck G
Job Details: 12/20/2022
"Replaced control, temp probe and thermostat. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Brighton, NY 14610
Josh Henchen
Job Details: 12/20/2022
"Customer stated washer is still leaking. Checked and found no error codes, Ran diagnostic cycle, all functions as expected. Ran normal wash with deep water wash. All functions as expected, no leaking from washer. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Fulton, NY 13069
Chuck G
Job Details: 12/20/2022
"Customer stated that unit is not agitating or spinning. No codes . After inspecting unit i found that the gearcase tested bad. Ordering gearcase W11449840, cam W10721967 and belt W11239857; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Hannibal, NY 13074
Chuck G
Job Details: 12/20/2022
Customer states that unit has ticking sound. After inspecting unit i found that the rollers tested bad. Replaced dryer repair kit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 12/20/2022
"Replaced control and lid latch for F5E4 error and washer not starting a cycle. Ran calibration cycle. Ran quick diagnostic cycle, unit tested good with no error codes."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Hannibal, NY 13074
Chuck G
Job Details: 12/20/2022
Customer stated that unit is not spinning out. No codes. After inspecting the unit i found that the issue is with the hub. Replaced hub W10528947. I calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Sterling, NY 13156
Chuck G
Job Details: 12/20/2022
Customer stated that the door gasket is torn. After inspecting unit i found a clip is broken on the door gasket causing it to sag and torn. Ordering door gasket WPW10535778; ordrng 1 WPW10535778 (Door seal)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Wolcott, NY 14590
Chuck G
Job Details: 12/20/2022
Customer stated that the door is not sealing. After inspecting unit i found that the unit is not level going front to back falling 1/4 inch per foot from back to front. I leveled unit. Left part with customer. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canandaigua, NY 14424
Jeremy
Job Details: 12/20/2022
Replaced upper spray arm for not rotating. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Lima, NY 14485
Jeremy
Job Details: 12/20/2022
"Fresh food section is too cold. Produce freezing in deli drawer. Freezer temp is 8 degrees and fresh food is 24. Found evaporator has no frost pattern and frost is balled up around capillary tube. Temp fixed unit with foil tape to cover half of air duct to fresh food section to help temps regulate. Unit will need to be leak checked. Ordering evaporator, dye drier and associated lok ring fittings.; rqstng P&A on 1 WPW10143759 (DRIER-UV DYE) and 1 W10836706 (EVAPORATOR) and 1 876765 (Tubing Kit) and 1 W11506635 (Access Valve) and 2 W11504415 (8.5/8 Suction line)s and 2 W11504416 (8.5/6 comp to access valve)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK Evap repair)s and 2 W11506621 (6NK)s and 2 W11504436 (6/1.8 dye drier to cap)s and 2 W11504445 (5/4 drier to steel)s and 2 W11504420 (8/6 5/16 to 1/4)s and 2 W11506623 (5 NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2 evap to cap)s and 2 W11504423 (8/2 evap to cap)s and 2 W11504424 (8/1.8 evap to cap)s and 2 W11506620 (8NK AL)s and 2 W11506622 (6NK AL)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Rochester, NY 14606
Dave L
Job Details: 12/20/2022
Rescheduled for next day; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Rochester, NY 14624
Dave L
Job Details: 12/20/2022
Replaced evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W10898079 CLOTH- EMERY and 1 W11580057 COMPRESSOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Henrietta, NY 14467
James
Job Details: 12/20/2022
Replaced wire harness and thermistor. Tested diagnostics and verified operation. ; dspstn on spec-tagged invntry: 1 W11581973 WIRE- HARNS
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
Unit screeching like a worn bearing during spin. Ran spin cycle and couldn't replicate problem. Replaced suspension and found drain hose twisted causing blockage. Secured drain hose so it cant kink. Ran rinse and spin successfully.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Fairport, NY 14450
James
Job Details: 12/20/2022
Drain tube frozen. Replaced drain tube and defrosted. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
"Tested unit with clear door. Small leak from rh side. Adjusted foot so door cant hit cabinet. Excessive soap buildup. Ran unit and cancelled until soap disappeared. Customer is to monitor. ; ordrng 1 W11550888 (Arm), dspstn on spec-tagged invntry: 1 W11559689 DOOR- INNER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
"Replaced ui, control and thermistor. Neither fan running with new control. Called techline. Sr7735312981 they recommend replacing uo and control from different vendor. Replaced ff fan and reset power. Unit began cooling after. Customer is to monitor. ; used 1 Wpw10383615 (Thermistor) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
Unit not level. Side damaged on lh oven. Replaced spark module and adjusted fl burner. Rear igniter has open circuit. Front burner works intermittent. Ordering parts. ; ordrng 1 W11443594 (Burner) and 1 W11186509 (Orifice) and 1 WPW10162245 (Side panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Fairport, NY 14450
James
Job Details: 12/20/2022
Ff led module flickering. Customer recently replaced module and new one has same issue. Reinstalled original part and tested. Leds flickering depending on harness position. Both parts defective. Customer going to replace. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
"Ice bin can't be removed and auger skips and doesn't dispense ice. Removed bin and found shaft loose. Bin damaged, and plate warped. Need ice bin parts. ; ordrng 1 W10910401 (Bin) and 1 W11228132 (Shaft) and 1 W10822606 (Motor) and 1 W11448633 (Plate)"