Near Pittsford, NY 14534
Shaiman
Job Details: 11/16/2019
DRYER WHIRLPOOL WGD4815EW2 Customer reports the unit is making a strong burning smell. Ran the unit for a while and only smelled the normal scent of a running gas dryer. Contacted the manufacturer technical support who stated the machine is operating as designed. No issues present. SR: 7726383405
Near Rochester, NY 14609
Shaiman
Job Details: 11/16/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Customer concerned about unit leaking intermittently. No error codes stored. Water was present at the bottom. Ran a wash cycle in efforts to re-create the issue. No issues seem to be present at the time.
Near Spencerport, NY 14559
Shaiman
Job Details: 11/16/2019
DISHWASHER WHIRLPOOL WDF540PADM Unit would not stay closed. Replaced latch and adjusted catch. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH
Near Rochester, NY 14611
Shaiman
Job Details: 11/16/2019
RANGE KITCHENAID KESS907SWW06 Unit is displaying F2E1 error code. Unable to get unit into diagnostics to review any other codes. Keypad should be replaced in order to further diagnose. ; ordrng 1 WP9761566 (USER INTERFACE)
Near Rochester, NY 14617
David
Job Details: 11/16/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Installed ice fan kit due to frosting in the freezer. Customer to monitor.
Near Penfield, NY 14526
David
Job Details: 11/16/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Dispensing of ice and water is intermittently not working. Unable to recreate. Suspecting was pressure issue. Recommending that the customer remove and reinstall filter if the issue returns. If water returns after filter installation order W10786952 pressure reducer. Valves all testing good and ice bin is full
Near Fairport, NY 14450
David
Job Details: 11/16/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 Ice maker fill tube was frozen shut. Removed ice from tube. Ice maker tested good
Near Canandaigua, NY 14424
Dave
Job Details: 11/16/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "Replace dishwasher soap dispenser in door.Tested using diagnostics ,Tested good."
Near Pittsford, NY 14534
Dave
Job Details: 11/16/2019
WASHER WHIRLPOOL WFW8620HW1 Replaced user interface and made sure that all connections at control were seated correctly Called techline SR 7726385498 to make sure where a wire went as it wasn't colored correctly. . Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 11/16/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PP2 Replaced seal kit to ice maker evaporator. Customer will monitor. .
Near Rochester, NY 14623
Dave
Job Details: 11/16/2019
REFRIGERATOR GE CFCP1NIYCSS Water leaking from the tube that goes to the bladder . Cut the hose and extended the hose from the bladder . Unit is no longer leaking and is working as expected .
Near Rush, NY 14543
Dave
Job Details: 11/16/2019
OVEN WHIRLPOOL WFE770H0FZ1 Smoking coming from cavity area . Found dog food was between the insulation and mouse turds . Took care of debris . Unit tested good . Charged customer service call .
Near Rochester, NY 14621
Shaiman
Job Details: 11/16/2019
DRYER AMANA NED4655EW "Customer concerned about the timer not moving during cycles and no heat. All fuses testing good. Replacing timer. ; ordrng 1 W10857612 (TIMER), dspstn on spec-tagged invntry: 1 341241 BELT"
Near Fairport, NY 14450
Evan
Job Details: 11/16/2019
RANGE WHIRLPOOL WFG775H0HZ0 Customer stated that flame height on burners was too High. Adjusted Desired burners to customers satisfaction. Unit tested good otherwise
Near Spencerport, NY 14559
Shaiman
Job Details: 11/16/2019
DRYER WHIRLPOOL WED5000DW2 "Customer reports when setting the timed dry to 70 & 50 minutes, the unit shuts off. Everything after 40 minutes works fine. Sensor dry also works fine. Suspecting a malfunction in the timer. Replacing timer. ; ordrng 1 WPW10185992 (TIMER)"
Near Rochester, NY 14616
David
Job Details: 11/16/2019
OVEN AMANA AGR5330BAS3 Unit has power but the control is unresponsive. Replaced control unit tested good
Near Avon, NY 14414
Dave
Job Details: 11/16/2019
WASHER WHIRLPOOL WTW7500GW0 F6E2 error code. Replaced UI and control board due to no operation. Coated control in dielectric grease.calibrated unit.ran unit in auto diagnostics.unit tested good.
Near Rochester, NY 14612
David
Job Details: 11/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher door was not closing properly. Removed back wheels to level dishwasher. Unit will have to be framed to cabinets. Upper mounting bracket is too far back. Ran unit to leak test. Unit tested good
Near Fairport, NY 14450
David
Job Details: 11/16/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Fresh food evaporator is frosted again. Control version is not updated. Ordering control. Defrosted evaporator. S27311 for double labor for defrosting coil ordering cover as wellDocumented with tech line under previous SR number ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)
Near Rochester, NY 14609
Shaiman
Job Details: 11/16/2019
RANGE TAPPAN TGF317ESC Customer concerned about left front burner not working. Removed burner and cleaned debris that was blocking the flow of gas to the spark. Unit tested good.
Near Williamson, NY 14589
Evan
Job Details: 11/16/2019
MICROWAVE WHIRLPOOL KMHC319ESS4 "Unit is still experiencing same issue. Unit will heat on certain functions but not on others. Called techline to document issue. Techline is recommending changing door panel suspecting issue with User interface failing to communicate with control/ magnetron. Ordering Door AssmeblySR: 7726387997; ordrng 1 W11205123 (DOOR ASSEMBLY ), dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON"
Near Fairport, NY 14450
Evan
Job Details: 11/16/2019
DRYER WHIRLPOOL WED7500GW0 Customer stating unit will not power up at all. Upon arrival checked incoming voltage unit is receiving 240v as it should. Checked thermal fuse for continuity. Fuse tested closed. Confirmed that control is receiving 120v. Control is failing to send power to UI and motor. Ordering control and UI ; ordrng 1 W11124268 (UI ) and 1 W11124284 (CONTROL )
Near Penfield, NY 14526
Evan
Job Details: 11/16/2019
WASHER ROPER RTW4516FW2 "Replacing gear case , motor and belt due due to unit failing to engage into spin. Replaced all parts. Ran diagnostic cycle. Ran calibration. Unit tested good"
Near Pittsford, NY 14534
Shaiman
Job Details: 11/16/2019
DISHWASHER GE GDT655SSJ2SS Unit would not power on. 120v going to unit. The Indicator light on the control board was not illuminated. Replaced board. Repair successful.
Near Victor, NY 14564
Dave
Job Details: 11/16/2019
WASHER WHIRLPOOL WTW8500DC0 "Gearcase splines are worn out and so is the washer plate . Unit needs gearcase W10811956 , washplate W10752283 and spaner nut W10909670 . . Parts are covered according to JM S code 86659 .; ordrng 1 W10811956 (gearcase) and 1 W10909670 (nut-spaner)"
Near Rochester, NY 14607
David
Job Details: 11/16/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Bail arm was not full seated causing too much ice ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Pittsford, NY 14534
David
Job Details: 11/16/2019
REFRIGERATOR KITCHENAID KFXS25RYMS4 Replaced ice room fan. Fan came on in test 36
Near Rochester, NY 14624
David
Job Details: 11/16/2019
REFRIGERATOR WHIRLPOOL GD5RHAXSQ01 Ice maker installed on last visit never cycled or filled. Emitter boards are not sensing ice level. Replaced emoter boards. Cycled power and watched unit cycle and fill. Customer to monitor. Customer payed the difference in part cost $20.08 ATEC warranty. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near West Henrietta, NY 14586
Shaiman
Job Details: 11/16/2019
DRYER AMANA NED4655EW1 Unit would not start. 240V present at outlet. Start button and door switch are testing good. Wires coming from terminal block are damaged due to a thermal event. Harness must be replaced.; ordrng 1 WPW10450286 (HARNESS)
Near Rochester, NY 14624
David
Job Details: 11/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Evaporator drain is building ice again. Drain tube was never cleared last visit. Removed and cleaned tube.
Near Rochester, NY 14606
David
Job Details: 11/16/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced torn gaskets
Near Spencerport, NY 14559
David
Job Details: 11/16/2019
OVEN MAYTAG MER8800FZ1 Replaced control due to over temp error.
Near Rochester, NY 14612
David
Job Details: 11/16/2019
REFRIGERATOR MAYTAG MFS2558BEM9 Unit is leaking from the evaporator ordering evaporator and dryer ; ordrng 1 WPW10143759 (dryer17.01) and 1 WPW10317014 (evaporator220.62)
Near Ontario, NY 14519
Evan
Job Details: 11/16/2019
DRYER WHIRLPOOL MGDB835DW4 Replacing control and harness due to unit failing to heat. Replaced control replaced harness. Unit is still experiencing same issue. Called techline SR: 7726364806 Techline is submitting unit for review to be exchanged.
Near Brockport, NY 14420
David
Job Details: 11/16/2019
DISHWASHER KITCHENAID KDFE104DSS3 Unit was not draining due to an open drain pump motor. Replaced drain pump and added drain loop. Customer to monitor.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14620
Shaiman
Job Details: 11/16/2019
DRYER MAYTAG MEDC215EW1 Customer concerned about a burning smell. Unit is vented into the basement. Running temps are testing in range. Wires are in good condition. No issues present. SR: 7726394668
Near Fairport, NY 14450
Evan
Job Details: 11/16/2019
MW-HOOD COMBO WHIRLPOOL UMV1160CW6 Customer stated that unit was producing noise while turntable was spinning. Sounded like popcorn was inside machine even while empty. Replaced motor but could still hear issue. Suspecting that turntable roller is sticking. Ordering turntable roller and glass; ordrng 1 W11252182 (TURNTABLE ROLLER) and 1 W11367904 (TURN TABLE )
Near Rochester, NY 14620
Shaiman
Job Details: 11/16/2019
DRYER MAYTAG MGDE300VW1 unit would squeak during use. Installed maintenance kit that was supplied by the customer. Repair successful.
Near Webster, NY 14580
Evan
Job Details: 11/16/2019
DRYER WHIRLPOOL WHD3090GW0 Customer is not available for service. Rescheduling for 12/2 ; schdld next appmnt for 12/2 MON !
Near Walworth, NY 14568
Evan
Job Details: 11/16/2019
DISHWASHER MAYTAG MDB8949SAM0 Customer stated that unit was not responding to commands on user interface. Discovered silver migration on ribbon cable. This is causing issue. Called techline to document issue. Techline to cover part cost of repair. Collecting service call fee and labor Code to cover part cost: s25462
Near Rochester, NY 14625
David
Job Details: 11/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Fresh food and freezer doors are making contact and not shutting. Fresh food door is broken at the hinge. Ordering fresh food door; ordrng 1 LW11038910 (dor-fip) and 1 W11223753 (nameplate)
Near Pittsford, NY 14534
Shaiman
Job Details: 11/16/2019
OVEN GE JGS905BEK2BB Customer concerned about high flames on the range and gas smell coming from the oven. Cleaned the burner on range which lowered the flame height. Bake igniter is functioning as it should. Repair successful.
Near Webster, NY 14580
Evan
Job Details: 11/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer stated that unit was too warm inside cabinet of fridge. Customer also stated that door was swapped when unit was delivered. Door gasket is not seating on right side of Fridge. Attempted to heat gasket to reshape. Gasket will need to be replaced. Ordering gasket ; ordrng 1 W10860480 (GASKET )
Near Rochester, NY 14624
Shaiman
Job Details: 11/16/2019
WASHER MAYTAG MHW6630HC0 Dispenser faceplate does not line up with the front console. Replacing faceplate and console. ; ordrng 1 W11325573 (CONSOLE ASSEMBLY )
Near Rochester, NY 14606
Shaiman
Job Details: 11/16/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer concerned about poor wash quality on the top rack of unit. 2-2 error code stored in diagnostics. Top spray arm seems to be working fine during diagnostic test. However during a customer wash cycle, top rack spray arm does not seem to be performing as it should. Replacing sump motor and control board. ; ordrng 1 W11305303 (CONTROL)"
Near Webster, NY 14580
Evan
Job Details: 11/14/2019
DRYER WHIRLPOOL WGD9150WW0 Using dryer repair kit and replacing all parts included. Replaced all parts and ran test cycle. Unit tested good. Could not replicate issue
Near Rochester, NY 14623
Dave
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL ED25TEXHW00 Replaced cold control. Tested unit . Tested good .
Near Rochester, NY 14606
David
Job Details: 11/14/2019
REFRIGERATOR MAYTAG MFI2269VEW1 Replaced HV control due to unit notCooling. Unit tested good.
Near Fairport, NY 14450
Dave
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced left hand freezer door and right hand fresh food door . Tested unit tested good .
Near Pittsford, NY 14534
Dave
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 Fresh food evaporator drain tube was plugged . Pulled unit out and cleared drain tube . Cleaned the drain pan and foil tape the pan in the correct location . Tested unit tested good .
Near Spencerport, NY 14559
Shaiman
Job Details: 11/14/2019
WASHER MAYTAG MHWE201YW00 "Replaced temp sensor. Could not get unit to run an auto test cycle, but the F3E2 error code did not return. Repair successful."
Near Rochester, NY 14626
Shaiman
Job Details: 11/14/2019
RANGE WHIRLPOOL WFG505M0BW2 Replaced knobs. Repair successful.
Near Rochester, NY 14618
David
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KSCS25INW01 Unit is not dispensing or making ice due to a restricted water filter. Removed filter and water tested good. Customer is going to replace the filter
Near Rochester, NY 14608
David
Job Details: 11/14/2019
REFRIGERATOR GE GTH18EBTZRWW Fan is loud ordering evaporatorFan; ordrng 1 WR60X23584 (motor ac/dc evap fan)
Near Rochester, NY 14618
David
Job Details: 11/14/2019
DRYER WHIRLPOOL WGD72HEDW1 Unit was making noise due to a clogged blower. Cleaned blower and adjusted bent foot. Unit tested good
Near Penfield, NY 14526
Dave
Job Details: 11/14/2019
RANGE KITCHENAID KERS303BSS1 Replaced bake element for being cracked . Pre heated oven to 350 unit tested good .
Near Macedon, NY 14502
David
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit is building ice on the fresh food section floor due to a restricted drain tube. Cleaned tube and removed installed newHarness
Near Rochester, NY 14621
David
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW57ESVW1 Replaced worn clutch due to unit not spinning. Changed worn coupler as a curtesy did not charge forCoupled ; used 1 285753A (COUPLING) from stock
Near Canandaigua, NY 14424
Evan
Job Details: 11/14/2019
WASHER WHIRLPOOL WFW6620HC0 Customer stated that unit was not responding to commands. Upon arrival unit powered up as it should. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Could not replicate issue at this time. Unit tested good
Near Rochester, NY 14613
David
Job Details: 11/14/2019
DISHWASHER GE GDF570SGJ0CC UI is not responsive service led light on control status is ok. UI is not operating. Part is out of stock. Office to research part and get back to customer ; rqstng P&A on 1 WD21X23463 (kit svc ui front log)
Near Phelps, NY 14532
Evan
Job Details: 11/14/2019
WASHER WHIRLPOOL WFW8740DW1 Customer stated that unit is leaking from rear of machine. Unit is stacked in closet very tightly. Customer is elderly woman and cannot assist tech with removal of dryer on top of washer. Unit will need 2 techs due to location of machine(see pics) ordering water valve and drain hose ; ordrng 1 W11281268 (DRAIN HOSE ) and 1 WPW10435242 (VALVE ASSEMBLY )
Near Webster, NY 14580
Evan
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Replacing foot on left side due to unit not sitting level causing doors to be uneven. Replaced foot. Leveled unit. Unit tested good
Near Spencerport, NY 14559
Shaiman
Job Details: 11/14/2019
WASHER MAYTAG MHW6630HW0 "Customer reports that the machine makes a whirling noise at the end of a normal/regular cycle. No relevant error codes stored. Contacted the manufacturer. After tests, discovered the 16 hr fresh hold was turned on. When that option is selected, a fan runs in the unit to prevent clothes from odors and mildew. SR: 7726373890"
Near Canandaigua, NY 14424
Evan
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stating that unit will frost up items near door every 2-3 weeks. Referring to service pointer W10758831. Checked door gasket for proper seal around entire door gasket is flush with door and cabinet. Checked door alignment with refrigerator door. Doors are aligned. Service pointer suggesting installing smaller bead of silicone around frame of cabinet for freezer if no other issues are found. Door seems to be sealing as it should but is clearly letting moisture through still. Ordering silicone ; ordrng 1 W10841140 (ADHESIVE)
Near Caledonia, NY 14423
Dave
Job Details: 11/14/2019
MICROWAVE MAYTAG MMV4205FZ3 Door switch failed . Replaced interlock with W11244490 . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Webster, NY 14580
Evan
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTE104ESS3 "Unit will not fill. Wiring harness has been chewed by mice this is causing issue. Previous owner attempted to repair unit with wire nuts but unit will need new harness. Ordering new harness. Quoted $74.90 for labor ; ordrng 1 W11243205 (WIRING HARNESS ), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Caledonia, NY 14423
Dave
Job Details: 11/14/2019
RANGE WHIRLPOOL WFG745H0FS1 "347 preheated 320,354,319,358,321,359 , Average 338.5 . Adjusted the oven calibration up by 15 degrees. Adjusted the flame size on the gas Valve . Tested unit .tested good ."
Near Webster, NY 14580
Evan
Job Details: 11/14/2019
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that unit will not run since replacement of motor.checked for error codes. Unit was displaying code 2-1 stuck key error code. Cleared code and ran diagnostic cycle. Unit would fill but was not running wash motor. Removed door panel and unplugged control. Reseated connectors and ran test cycle. Wash motor is now running. Ran full diagnostic cycle unit completed cycle. Started normal cycle while in home. Unit is now functioning as it should. Unit tested good
Near West Henrietta, NY 14586
Shaiman
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Customer states unit does not drain. Water was standing at bottom of unit upon arrival. Power is going to drain pump but unit will not drain. Drain pump should be replaced. ; ordrng 1 W10876537 (DRAIN PUMP)
Near Hemlock, NY 14466
Dave
Job Details: 11/14/2019
WASHER MAYTAG MVWB765FW3 User interface was broken and defective. The tabs that hold the user interface are broken ordering new user interface W11135391 . Will use control on return visit .; ordrng 1 W11135391 (console)
Near Rochester, NY 14606
David
Job Details: 11/13/2019
DRYER WHIRLPOOL WED7300XW0 Replaced open heater due to no heat. Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 11/13/2019
DRYER GE DBXR463EB0WW Replacing belt due to old belt breaking from heavy items in dryer. Replaced belt. Tested unit. Unit tested good
Near Rochester, NY 14610
Shaiman
Job Details: 11/13/2019
WASHER MAYTAG MVWC425BW0 Customer states the unit continues to restart cycles on its own. No error codes stored. Suspecting an issue within the control board. Replaced control and calibrated. Repair successful.
Near Pittsford, NY 14534
Shaiman
Job Details: 11/13/2019
WASHER MAYTAG MVWX655DW1 Customer reports unit does not spin. No stored error codes. Inner basket does not spin along with the agitator. Replaced hub & calibrated. Unit testing good.
Near Rochester, NY 14626
Shaiman
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW5000DW2 Customer concerned about unit not filling up when washing sheets. Informed the customer of the different wash options and demonstrated. Unit testing good.
Near Penfield, NY 14526
Evan
Job Details: 11/13/2019
DISHWASHER KITCHENAID KDTM704ESS1 Repacking control due to lower spray arm failing to spin. Replaced control and reinstalled lower spray arm correctly. Ran diagnostic cycle. Unit tested good
Near Honeoye Falls, NY 14472
Steve
Job Details: 11/13/2019
DISHWASHER KITCHENAID KDTM354DSS5 Replaced door panel for dent on arrival. The dishwasher tested good
Near Fairport, NY 14450
Steve
Job Details: 11/13/2019
MW-HOOD COMBO MAYTAG MMV4206FZ2 "Replaced control for cooking On high power even though customer is using lower cooking level. Ordering vent light socket for loose connection in socket and light will not turn on all the time. ; ordrng 1 W10210871 (holder,lamp)"
Near Webster, NY 14580
David
Job Details: 11/13/2019
RANGE FRIGIDAIRE FGGF3054MF Replaced bake ignitor unit tested good
Near Rochester, NY 14610
David
Job Details: 11/13/2019
RANGE WHIRLPOOL WFE525S0HZ0 Unit is not heating properly due to incorrect voltage at the receptacle. Customer will need an electrician to repair.
Near Ontario, NY 14519
Dave
Job Details: 11/13/2019
WASHER WHIRLPOOL WFW94HEAW0 Replaced door lock like techline said . Did not fix unit . Customer will look into a new machine.
Near Ontario, NY 14519
Evan
Job Details: 11/13/2019
DRYER WHIRLPOOL WED6620HW0 Customer stated that unit is still producing rattling noise. Same issue as before. Noise is coming from blower housing rattling while up against blower. Installed felt around rim of housing to stop rattling. Ran unit with Load inside to confirm function. Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 11/13/2019
OVEN KITCHENAID KFGD500ESS04 Replaced main control for ovens not maintaining heat during cook and long cook times. Replaced both oven bottoms for warped bottoms causing erratic heat distribution. The range checks good.
Near Farmington, NY 14425
Dave
Job Details: 11/13/2019
VENTHOODS WHIRLPOOL UXT4130ADB2 Hood fan not working. Replaced fan motor .tested unit . Tested good .
Near Victor, NY 14564
Dave
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Replaced water valve and ice maker . Cycled icemaker . Unit is calling for water now . Unit tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Canandaigua, NY 14424
Dave
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked temperatures in fresh food section 38 degrees in fresh food section unit was set to 37 . 7 degrees in freezer unit set to 5 degrees . Evap fan is running . Thermistors pass in diagnostics. Called techline SR 7726366719 . Techline said that have the customer watch the temperatures and adjust them as needed . Explained that the top will freeze items if the freezer is to cold . Customer will monitor.
Near Avon, NY 14414
Steve
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced ui for dishwasher not starting. The dishwasher tested good.
Near Brockport, NY 14420
David
Job Details: 11/13/2019
OVEN WHIRLPOOL KODE500EBS04 Replaced user interface due to inconsistent cooking/ oven shutting off on its own. Customer toMonitor
Near Fairport, NY 14450
Evan
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDT720PADB2 Replacing control due to control failing to communicate with UI. Replaced control. Ran test cycle. Unit tested good
Near Webster, NY 14580
David
Job Details: 11/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Right hand food door liner is con caved causing sealing issues. Air is infiltrating through the freezer door above the gasket. Ordering both doors. Limit switch is sticking for water dispenser ordering switch. Self closure for the left door will have to be repaired on the return visit as it is not pulling the door shut. ; rqstng P&A on 1 W10815687 (dor-fip ss) and 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate) and 1 W11087492 (switch)
Near Spencerport, NY 14559
David
Job Details: 11/13/2019
RANGE WHIRLPOOL KFEG500EBS3 Upper door bracket is scratched ordering bracket. ; ordrng 1 W10541911 (brkt-mntg)
Near Sodus, NY 14551
Dave
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Door liner is not hitting door switch .liner is sucked in ordering new door W11104476; ordrng 1 819043 (heat-probe) and 1 W11104476 (dor-fip)
Near Ontario, NY 14519
Evan
Job Details: 11/13/2019
DRYER WHIRLPOOL MGDB835DW4 Replaced burner assembly due to unit failing to light once ignitor was glowing. Replaced burner assembly and was still receiving same result. Ignitor is glowing but failing to light. Called techline. Techline recommenced replacement of harness due to suspicion of valve not getting power. Ordering harness & control ; ordrng 1 W10777444 (HARNESS ) and 1 W11133021 (CONTROL )
Near Spencerport, NY 14559
Shaiman
Job Details: 11/13/2019
DISHWASHER KITCHENAID KDTE254EBL1 "Customer concerned about the unit not operating. Control panel is functional, but unit will not fill with water when starting cycle. Unit also will not drain. 5–1 error code stored. Suspecting a failed control board.; rqstng P&A on 1 W10866124 (CONTROL BOARD)"
Near Honeoye, NY 14471
Dave
Job Details: 11/12/2019
WASHER MAYTAG MVWB835DC3 F6E2 error code . User interface not responding. Replaced user interface and control . Sprayed UI board and Harness connections with dielectric grease. Calibrated unit . Tested in auto diagnostics. Unit tested good . Customer contacted whirlpool and got a parts and labor auth MN3XSN3APL1
Near Victor, NY 14564
Dave
Job Details: 11/12/2019
VENTHOODS KITCHENAID KXW4336YSS1 Fan is working as expected. Checked venting on top of unit . Unit is blowing lots of air . The problem with the unit not sucking a lot of air may be from the venting . Everything tested good .
Near Rochester, NY 14609
Shaiman
Job Details: 11/12/2019
DRYER MAYTAG MEDC465HW0 Customer reports no heat. All fuses tested good. Wire going to temp selector was unplugged. Plugged wire in. Unit testing good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT
Near Penfield, NY 14526
Evan
Job Details: 11/12/2019
WASHER MAYTAG MHW6630HC0 Replacing console due to unit failing to accept commands intermittently. Customer was experiencing issue with power button not responding. Replace console and tested unit. Ran diagnostic cycle to confirm function. Unit tested good
Near Rochester, NY 14618
Shaiman
Job Details: 11/12/2019
WASHER WHIRLPOOL WFW72HEDW0 Replaced control. Unit testing good.
Near Webster, NY 14580
Evan
Job Details: 11/12/2019
WASHER MAYTAG MHW6000XW2 Customer stated that unit was flashing f1 E2 error code. Upon inspection discovered that code is related to motor control. Also discovered f6e1 code also relating to motor control. MCU is failing to send power to stator & rotor. Replaced motor control and ran multiple test cycles. Unit completed cycle as it should. Unit tested good