We serviced a
GE REFRIGERATOR
Model GWE19JYLGFFS
Near Pittsford, NY 14534
Andres V
Job Details: 07/18/2023
Installed new air tower assembly. Customer is to monitor unit to see if it makes a difference
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Rochester, NY 14618
Andres V
Job Details: 07/18/2023
Seal on freezer door had a gap. Used heat gun to remold gasket and help it seal. Door now seals all they way around.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Oswego, NY 13126
Chuck G
Job Details: 07/18/2023
Customer stated that he is hearing a grinding sound coming from unit. After inspecting unit i found that the blower wheel tested bad. Ordering blower wheel WE16X23857; rqstng P&A on 1 WE16X23857 (Blower wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Oswego, NY 13126
Chuck G
Job Details: 07/18/2023
Customer stated that unit is not washing. Error code F7E1-no fill. Upon running a diagnostic cycle the unit would not fill. Ordering fill valve W11434044; rqstng P&A on 1 W11434044 (Fill valve)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Martville, NY 13111
Chuck G
Job Details: 07/18/2023
Customer stated that unit is not starting a cycle. No codes. Upon inspection i found that the actuator is not shifting. Cam and gearcase tested good. Replaced actuator. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Martville, NY 13111
Chuck G
Job Details: 07/18/2023
Customer stated that unit is not starting a cycle. No codes. Upon inspection i found that the actuator is not shifting. Replaced actuator. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
GE WASHER
Model GFW650SSN3WW
Near Red Creek, NY 13143
Chuck G
Job Details: 07/18/2023
"Customer stated that unit is not starting a cycle. Error code 38-vent damper. Upon arrival unit was unplugged, i restored power and unit was randomly clicking. Ordering control WH22X36637 and door latch WH01X29528; ordrng 1 WH22X36637 (Control) and 1 WH01X29528 (Door Lock)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Webster, NY 14580
James
Job Details: 07/18/2023
Sc paid on dryer. Replaced bellows and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ01
Near Ontario, NY 14519
James
Job Details: 07/18/2023
Replaced door gaskets and valve. Tested dispenser and found no leaks.
We serviced a
GE STACKED LAUNDRY
Model GUD27GSSM2WW
Near Rochester, NY 14620
Andres V
Job Details: 07/18/2023
Installed new agitator but noise continued. Looked underneath unit and noticed that when unit goes into an agitate the gears don't separate far enough not to make contact when agitating. Tub rings is also warped causing it to make contact. ; ordrng 1 WH49X27323 (Transmission pulley) and 1 WH05X27185 (Clutch) and 1 WH18X27186 (Shifter) and 1 WH44X27188 (Tub ring)
We serviced a
GE REFRIGERATOR
Model CFE28TP4MJW2
Near Ontario, NY 14519
James
Job Details: 07/18/2023
Ui doesn't go into standby mode and water filter status doesn't change. Need ui ; ordrng 1 WR55X34167 (Control ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Ontario, NY 14519
James
Job Details: 07/18/2023
Replaced control and tested. Unit functions properly.
We serviced a
GE RANGE
Model PS960YP1FS
Near Webster, NY 14580
James
Job Details: 07/18/2023
"Replaced cooktop control and tested. Elements not turning on. Communication error between main and cooktop control. Left and right wing panel errors. Reset connections and cleared errors. Need controls ; rqstng P&A on 1 WB27X40106 (Control), ordrng 1 WB27X40106 (Control), rqstng P&A on 1 WB27X39230 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/18/2023
"Unit has long drain, long fill and motor errors. Ran diagnostics found that lid lock will engage but no other components will activate. No voltage at control board when components are activated in diagnostics. Ordering control.; ordrng 1 W11603810 (Control)"
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX335HPS01
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/18/2023
Door wrap dented in lower corner. Ordering wrap and nameplate. Customer would like door hinges reversed on follow up.; ordrng 1 W11367891 (Door Wrap) and 1 W10909682 (Nameplate)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Leicester, NY 14481
Dave F
Job Details: 07/18/2023
Rollers worn out . Replaced rollers test unit . Tested good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Dansville, NY 14437
Dave F
Job Details: 07/18/2023
Unit was not giving enough water. Checked water pressure and ran diagnostics. Ran pressure sensor test and reset unit . Unit is now filling with water customer will monitor
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Nunda, NY 14517
Dave F
Job Details: 07/18/2023
"Gearcase is loud and leaked . Ordering parts needed to complete the job ; rqstng P&A on 1 WH03X33729 (Gearcase) and 1 WH03X30517 (Shifter) and 1 WH03X32097 (Pulley), ordrng 1 WH01X27538 (Belt) and 1 WH02X10363 (Nut hub) and 1 WX05X10022 (Nut remover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Penfield, NY 14526
James
Job Details: 07/18/2023
Replaced icemaker and reservoir. Tested icemaker and dispenser. Unit functions properly. Rh door seal separated at seam. Took photo.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14621
Andres V
Job Details: 07/18/2023
Arrived to home.knocked on door no one answered. Called left voicemail and waited 15min no one showed up. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Fairport, NY 14450
Jeremy
Job Details: 07/17/2023
"Filter housing coming unclipped from plate during filter replacement. Ordering cover, plate and housing.; ordrng 1 WP67001668 (Filter Plate) and 1 WP12568001 (Cover)"
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Fairport, NY 14450
Jeremy
Job Details: 07/17/2023
"Terminal on heater coil burned up in same spot as previous repair. Heater tested out of resistance range according to mini manual. Ordering timer, heater and harness.; ordrng 1 WE04X25586 (Timer) and 1 WE11X21156 (Heater) and 1 WE15X25582 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Penfield, NY 14526
Jeremy
Job Details: 07/17/2023
Incorrect parts ordered for fresh food lighting. Ordering correct parts.; rqstng P&A on 6 W11462342 (Fresh Food LED)s and 1 W11205082 (LED harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW
Near Rochester, NY 14618
Jeremy
Job Details: 07/17/2023
"Customer stated unit is leaking. Checked unit for leaks, none found. Found that sink that unit drains to is leaking. Unit operating as expected."
We serviced a
GE REFRIGERATOR
Model GSS25GYPFCFS
Near Hamlin, NY 14464
Dave L
Job Details: 07/17/2023
Water and ice making are slow due to very low water pressure. Needle valve is restricted and will need to be replaced by a qualified plumber.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Dave L
Job Details: 07/17/2023
The unit is not cleaning due to an open wash motor quoted 461.18 for sump. Customer is undecided. They will contact us if they wish to proceede
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14616
Dave L
Job Details: 07/17/2023
Customer concerned with noise. Found that the air damper was rattling when changing position. Ordering diffuser. ; ordrng 1 W11236851 (Damper)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rochester, NY 14616
Dave L
Job Details: 07/17/2023
Replaced wash basket due to tub ring fastening issue. Unit tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rochester, NY 14616
Dave L
Job Details: 07/17/2023
Unit will not advance past sensing and shuts off. Found sensor harness disconnect at the sensor bar. Reseated. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14624
Dave F
Job Details: 07/17/2023
Freezer evap frosted up. Heater is working and connection is solid. Defrosted unit . If problem persists order control W11558182
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Rochester, NY 14625
Andres V
Job Details: 07/17/2023
Leak was coming from float switch seal. Took it apart cleaned it and tightened it down. Tested unit I did not see any water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14609
Andres V
Job Details: 07/17/2023
"Ice maker is not cycling, has 120v. Gave customer quote for repair but denied it."
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Rochester, NY 14609
Andres V
Job Details: 07/17/2023
Unit was making a vibrating noise that was coming from blower. Blower was covered in lint causing sound. Cleaned it out and tested unit. Unit no longer makes noise.
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Rochester, NY 14609
Andres V
Job Details: 07/17/2023
Handle hooks broke off causing handle to brake. Installed new handle and tested it.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Hilton, NY 14468
Dave L
Job Details: 07/17/2023
The wash motor is making a grinding noise and failing to move spray arms properly. Ordering sump. ; ordrng 1 W11178672 (Sump)
We serviced a
WHIRLPOOL DRYER
Model WTW5010LW0
Near Hilton, NY 14468
Dave L
Job Details: 07/17/2023
Unit will not complete cycles due to an incorrectly installed drain. Drain hose is runn down through floor but needs to be hung from the top of the machine and into a stand pipe. Current installation is causing the tub to drain as it fills
We serviced a
WHIRLPOOL WASHER
Model LSQ9549LW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/17/2023
"Replaced broken motor coupler. Unit tested ok. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WP3363394 PUMP"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Spencerport, NY 14559
Dave L
Job Details: 07/17/2023
Replaced dispenser due to broken latch. Tested ok. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
GE DISHWASHER
Model GPT225SGL2BB
Near Dansville, NY 14437
Dave F
Job Details: 07/17/2023
Door panel was hitting out cabinet on unit not allowing it to open. Adjusted door panel and unit is now opening and tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14621
Andres V
Job Details: 07/17/2023
This unit is covered in roaches informed customer that we cant fix unit and rent a center will have to decide what they're going to do.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rochester, NY 14621
Andres V
Job Details: 07/17/2023
Found squeaking noise coming from one of the bulkhead rollers. Used repair kit to replace all rollers and pulley. Unit is now working properly; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near Ontario, NY 14519
James
Job Details: 07/17/2023
Unit screeching. Rollers and idler worn. Replaced repair kit and tested. Unit is quieter. Slight ticking noise from motor. Unit functions properly. ; used 1 4392067 (Kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Webster, NY 14580
James
Job Details: 07/17/2023
"Unit intermittently overflowing. Tested unit and drain pump is stuck. Tapped on pump and it began functioning. Need drain pump. ; rqstng P&A on 1 W10876537 (Pump), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXTS01
Near Rochester, NY 14609
James
Job Details: 07/17/2023
"Icemaker getting stuck mid cycle and not dropping Ice. Replaced icemaker and manually cycled. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6709AWW0
Near Irondequoit, NY 14609
James
Job Details: 07/17/2023
Ui dead. 0v to ui. 123v to control. Need panel. ; ordrng 1 W10811153 (Panel) and 1 Sh15 and 1 W11202746 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14609
James
Job Details: 07/17/2023
Unit randomly stops cooling. Customer unplugged unit for a few days and turned it back on. Full frost pattern. Door handles missing. Ordering control and handles. ; ordrng 1 W11357371 (Control) and 2 WPW10672338 (Trim)s and 2 WPW10672333 (Handle)s and 2 WP489357 (Screws)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS1
Near Rochester, NY 14626
James
Job Details: 07/17/2023
Only pro wash button works. Replaced panel and tested. All keys functioning. ; dspstn on spec-tagged invntry: 1 W11416788 PANEL
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Clay, NY 13090
Chuck G
Job Details: 07/17/2023
"Customer stated that she is still getting water from vent that is dripping into the floor every time she opens the door. Replaced vent, gasket and deflector. I ran a diagnostic cycle in which the unit operated as intended. I asked customer to monitor. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/17/2023
Upon arrival the unit was not leaking water into the fresh food compartment as it stopped a few days ago. Drain and vents was clear of any ice buildup or debris. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/17/2023
Replaced control and encoder. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/17/2023
"F7E1 error code. Replaced gearcase, cam, belt capacitor and actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Rochester, NY 14624
Dave F
Job Details: 07/17/2023
Unit had leak at gas valve from line coming in hose. There was a 90 degree pipe installed replaced extra pipe and fittings and installed correctly. Tested unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Syracuse, NY 13210
Chuck G
Job Details: 07/17/2023
Replaced faulty compressor. Vacuumed unit down to 380 microns. Charged unit with 53 grams of R600a. Evaporator had a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Rochester, NY 14624
Dave F
Job Details: 07/17/2023
No error codes on unit. Updated ACU to latest due to over shaking. Ran auto diagnostics. No leaks . Filled tub with water no leaks . Tightened bellow springs no tear in bellow. Could not find any leaks.
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Honeoye, NY 14471
Jeremy
Job Details: 07/17/2023
"Front panel dented. Replaced panel, unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/17/2023
Replaced control and thermal cutoff for not heating properly. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near West Henrietta, NY 14586
Jeremy
Job Details: 07/17/2023
"Unit will not start a cycle. F7E4 error for basket reengagement. Found metal ring separated from slider. Replaced slider, unit tested good.; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS1
Near Pittsford, NY 14534
Jeremy
Job Details: 07/17/2023
"Wash motor getting voltage, not pushing water through spray arms. Ordering wash motor.; schdld next appmnt for 7/24 MON !"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Spencerport, NY 14559
Andres V
Job Details: 07/17/2023
Replaced lower harness and control board. Ran a diagnostic cycle successfully I also tested it on a normal cycle to make sure everything was working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near North Chili, NY 14514
Dave F
Job Details: 07/17/2023
Compressor is seized and needs to be replaced service pointer W11634348 ordering parts needed. Sealed system ; ordrng 1 W11574734 (Compressor) and 1 W11504431 (7/5 coupler) and 1 W11504415 (8.5/8 coupler) and 1 W11506621 (6 nk coupler) and 1 W11506635 (Access valve) and 1 W11109499 (drier-tube) and 1 W11504445 (5/4 coupler) and 1 W11504447 (5/1.8)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Rochester, NY 14606
Andres V
Job Details: 07/17/2023
Start switch is pushed in and the knob won't let it go in to start. Unit needs new switch and knob; ordrng 1 WPW10446920 (Start switch) and 1 W11216550 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 07/17/2023
Screw keeps loosening on lh side rail. Removed screws and applied loctite to the screws. Unit functions properly.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML75011HZ1
Near Rochester, NY 14617
James
Job Details: 07/17/2023
Installed mag and tested. Unit heated for 20 seconds then magnetron died. Unit no longer heating. Customer wants refund to buy a new microwave. ; ordrng 1 W11402082 (Mag) and 1 W11024976 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near Rochester, NY 14617
James
Job Details: 07/17/2023
"Clip on adjuster broken. Replaced both adjusters and tested. ; used 2 Wpw10546503 (Adjuster), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Rochester, NY 14606
Andres V
Job Details: 07/17/2023
"Unit is leaking oil from gearcase and will not shift into a spin causing unit not to sense and start a cycle. Unit needs new gearcase, slider, stator and rotor. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/17/2023
"F7E1 error code. Replaced gearcase, cam, belt capacitor and actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Camillus, NY 13031
Chuck G
Job Details: 07/17/2023
Removed ice off of evap with steamer. Replaced evap fan motor/harness. I explained to customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/17/2023
Unit has F3E1 error for pressure sensor. Unit fills to correct lvl. Ordering control for repeat issue.; ordrng 1 W11029844 (Control) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Victor, NY 14564
Jeremy
Job Details: 07/13/2023
"Unit drips water from vent anytime door is open after cycle is finished. Found wiring to vent pinched behind control and excessive tension on connector at control board. Vent does not move in diagnostic and fan does not run. Ordering harness, control and vent.; ordrng 1 W11611303 (Harness) and 1 W11649995 (Vent) and 1 W11545539 (Gasket) and 1 W11629914 (Control)"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Mendon, NY 14506
Jeremy
Job Details: 07/13/2023
Unit making loud screeching noise. Found faulty roller and idler. Used repair kit and replaced rollers and idler. Unit tested good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Jeremy
Job Details: 07/13/2023
"Replaced fitting, no leaks found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Rochester, NY 14609
Andres V
Job Details: 07/13/2023
Unit had a clogged drain plug. Cleared out drain and ice. Unit now drains water to drain pan.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Rochester, NY 14609
Andres V
Job Details: 07/13/2023
Markings that customer was talking were caused by something they dried and came off.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNIFS
Near Fairport, NY 14450
James
Job Details: 07/13/2023
754 mariner cir Webster NY is correct addressUnit making grinding noise. Found freezer fan loose. Removed fan and reinstalled. Unit functions properly.
We serviced a
JENN AIR COOKTOP
Model JED8430ADW
Near Pittsford, NY 14534
James
Job Details: 07/13/2023
Lr burner not turning to low. Need infinite switch. ; ordrng 1 12002125 (Sw) and 1 Sh15 and 1 WP74011242 (Switch)
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GS0
Near Syracuse, NY 13215
Chuck G
Job Details: 07/13/2023
"Customer stated that unit is not filling. Error code F6E1-no water, F6E4-float switch open, F5E2-door stuck closed. I inspected the float switch and found it was stuck in the up position, i removed the debris. I ran a diagnostic cycle in which the unit operated as intended. I started a normal cycle and let it run for 15 minutes, it operated as intended. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Syracuse, NY 13207
Chuck G
Job Details: 07/13/2023
"Customer stated that she is concerned about the amount of water thats going into the unit. No codes. I ran a diagnostic cycle in which i noticed that the rotor bolt was loose, i tightened bolt using loctite. I ran another diagnostic cycle in which the unit operated as intended. I explained to the customer about cycle selection and how much HE detergent to use. I started a normal cycle with a load of laundry and the unit added very little water before it started to wash moving the load into a ball. I canceled cycle and cleared the pressure hose & port then started the cycle again and waited until it began the wash, unit operated as intended. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details: 07/13/2023
The customer laundry room had flooded when using the washer. Inspected unit thoroughly. Found no evidence that the washer was the cause of the leak. The washer drains into a storm drain through the cement slab floor. Suspecting the drain had over flowed. Was unable to recreate the event.
We serviced a
GE REFRIGERATOR
Model GSS25LSLKCSS
Near Ontario, NY 14519
Andres V
Job Details: 07/13/2023
Customer has very little water pressure and water is trickling into the ice maker causing remaining water on the fill tube to freeze and back up. Customer needs plumber
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Syracuse, NY 13207
Chuck G
Job Details: 07/13/2023
Customer stated that fresh food gasket is falling off. After inspecting unit i found fresh food gasket tested bad. Replaced FF gasket. Left part with customer. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Webster, NY 14580
Andres V
Job Details: 07/13/2023
Replaced basket with new style basket. I Calibrated unit then ran diag. Heard a noise coming from actuator. I replaced it then ran a diagnostic cycle. Unit is working properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14615
Andres V
Job Details: 07/13/2023
Customer stated unit was not dispensing ice. I Checked power at auger motor found no power. Tested power at door connections found a loose connector. Auger motor is now turning and dispensing ice. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
MAYTAG OVEN
Model MEW9530FZ02
Near Penfield, NY 14526
James
Job Details: 07/13/2023
F5e1 latch error replaced latch and tested twice. 1 year warranty on repair.
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS03
Near Churchville, NY 14428
Dave L
Job Details: 07/13/2023
Replaced noisy ice box fan. Rechecked temp averages. Tested ok. Broke the left side freezer bin stop. Will order a replacement and drop it off for the customer ; ordrng 1 W10795821 (Stop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Penfield, NY 14526
James
Job Details: 07/13/2023
Unit is ticking in liner from refrigerant flowing through tubing. Pulled cap tube down 1in and secured tubing around compressor. Ticking was greatly reduced. Customer is to monitor. Left part. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Syracuse, NY 13206
Chuck G
Job Details: 07/13/2023
"Customer stated that unit was shaking during a spin. No codes. I ran a diagnostic cycle in which the unit operated as intended. Tub tested good. I found that the unit was not level and rocking to the touch, i leveled unit. I explained to the customer about cycle selection and how much HE detergent to use. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13208
Chuck G
Job Details: 07/13/2023
"Customer stated that unit is not draining. Error codes F2E1-stuck key, F9E1-long drain and F7E1-tachometer missing. Upon installation i drained out water with shop vac and drain pump tested bad. Ordering drain pump W11399437. ; ordrng 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Rochester, NY 14625
James
Job Details: 07/13/2023
Unit was vibrating and drain hose was hitting rear panel. Checked level and secured drain hose near top of washer. Calibrated and tested high spin. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model LGR6611LQ0
Near Rochester, NY 14619
Andres V
Job Details: 07/13/2023
Installed new door switch and tested unit. Unit now stops when door is open.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Rochester, NY 14619
Andres V
Job Details: 07/13/2023
I could not duplicate issue with unit. Unit had no error codes and completed a diagnostic cycle. I checked connections and called whirlpool to get this documented customer is to monitor. Sr7736848852
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14625
James
Job Details: 07/13/2023
Unit not washing. Replaced wash motor and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
GE REFRIGERATOR
Model GYE22GYNJFS
Near Rochester, NY 14625
James
Job Details: 07/13/2023
Rh door wont hold bins. Drip tray broken. Door is warped away so bins wont align with hooks on rh side. Need door. ; ordrng 1 WR78X32586 (Door) and 1 WR04X29375 (Badge) and 1 WR17X34471 (Drip tray)
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near East Syracuse, NY 13057
Chuck G
Job Details: 07/13/2023
Customer stated that unit is grinding Error code F2E1-stuck button. After inspecting unit i found that the gearcase tested bad. I quoted customer to replace gearcase but they declined the repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14626
Dave L
Job Details: 07/13/2023
Replace gear case due to stripped drive. Tested ok. A saw; ordrng 1 W11449840 (Gearcase)
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Bridgeport, NY 13030
Chuck G
Job Details: 07/13/2023
Called customer prior to arrival but customer had no VM setup. Upon arrival the homeowner said they had no appointment scheduled.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Dansville, NY 14437
Jeremy
Job Details: 07/13/2023
Unit shaking excessively and making squealing noise during spin. Basket has excessive wobble and suspension is faulty. Ordering basket suspension and gearcase.; ordrng 1 W11400156 (Suspension) and 1 W11178227 (Basket) and 1 W11449841 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Avon, NY 14414
Jeremy
Job Details: 07/13/2023
Replaced broken light switch. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Rochester, NY 14626
Dave L
Job Details: 07/13/2023
Replaced Gearcase and console due to unit not starting and noise. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Kirkville, NY 13082
Chuck G
Job Details: 07/13/2023
"Customer stated that unit is grinding and leaking oil. No codes. After inspecting unit i found that the gearcase was leaking oil. Replaced gearcase, cam, belt and actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW8630HC
Near Rochester, NY 14616
Dave L
Job Details: 07/13/2023
Unit displaying door lock error codes. Ordering latch ; ordrng 1 W11565030 (Latch)