We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
James
Job Details:
08/16/2023
"Compressor locked. Pulling 8amps 19ohms, 6ohm, 13ohms across winding. Checked for leaks. Called techline. Sr7737109340. They said that voltage drop can cause compressor failure and to order part from Plainfield. ; ordrng 2 BPV31 (Piercing valve)s and 1 W11582579 (Compressor) and 1 W11504431 (5*7) and 1 W11506635 (Access) and 1 W11504416 (8.5*6) and 1 W11504415 (8.5*8)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Irondequoit, NY 14609
James
Job Details:
08/16/2023
R600 sealed system. Compressor is locked. Need compressor and leak test. ; ordrng 1 W11574734 (Compressor) and 2 W11504445 (5*4)s and 2 W11506621 (6mm)s and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 2 W11504436 (6*1.8)s and 2 W11504433 (6*4)s and 1 W11598434 (Evap) and 1 R600can and 1 W11506635 (Access)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14612
Dave L
Job Details:
08/16/2023
"Replaced tubes , shimmed , and libricated filter housing due to drips from dispenser. Drips stopped afterwards."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details:
08/16/2023
Condensation on mullion remains. Yoder loop is not making footContact at center of freezer mullion. Disconnected condenser fan to heat mullion. Corners improved but center still cold. Documented again with techline. Up for lead review
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRE00
Near Churchville, NY 14428
Dave L
Job Details:
08/16/2023
Replaced ice maker due to stripped motor gear. New unit cycled and filled. Customer to monitor after 24 hours. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Rochester, NY 14624
Dave L
Job Details:
08/16/2023
"Door panel has damage to vent re ordering door. ; ordrng 1 W11462451 (Panel), dspstn on spec-tagged invntry: 1 W11660284 CONSOLE and 1 W11409866 TUB"
We serviced a
MAYTAG DRYER
Model MGD5500FW1
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
08/16/2023
Replaced inner door for sagging and not closing. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Sodus, NY 14551
Andres V
Job Details:
08/16/2023
Found a large ball of lint in exhaust pipe causing bad airflow. Took out lint so air flows better to the outside.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Rochester, NY 14622
James
Job Details:
08/16/2023
Unit leaking underneath dishwasher. Found no leaks. Uninstalled dishwasher and tested. Found water leaking from hot water pipe to sink. Spray hose leaking as well. Need a plumber. Dishwasher functions properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HB04
Near Victor, NY 14564
Jeremy
Job Details:
08/16/2023
"Replaced magnetron and control, new inverter broken. Ordering inverter.; ordrng 1 W11325604 (Inverter)"
We serviced a
JENN AIR RANGE
Model JGR8890ADP
Near Rochester, NY 14618
Jeremy
Job Details:
08/16/2023
"Upper oven not heating. Found weak bake ignitor. Replaced ignitor, unit tested good.; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Williamson, NY 14589
Andres V
Job Details:
08/16/2023
Customer has a dent on the freezer door. ; ordrng 1 LW11026355 (Frzr door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14625
Andres V
Job Details:
08/16/2023
Unit is draining into a very small drain pipe underneath unit that has a corner and not letting water flow through properly causing it to back up. Reccomended customer redirects drain hose to garbage disposal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Penfield, NY 14526
Andres V
Job Details:
08/16/2023
Ice maker can't find home position. Checked for any obstructions but did not see any. Tried to cycle it but could not find home position. Ordering new ice maker. ; ordrng 1 W11658802 (Ice maker)
We serviced a
RAM VAN
Model PROMASTER CITY
Near Rochester, NY 14618
Andres V
Job Details:
08/16/2023
"Inspection doesn't expire till december, registration expires this month."
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS4
Near Rochester, NY 14607
Jeremy
Job Details:
08/16/2023
"Start and cancel buttons do not work. Tried reseating connectors on control and console, no change. Ordering console.; ordrng 1 WPW10475774 (Console) and 1 Sh15 (Shipping)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14612
Andres V
Job Details:
08/14/2023
Unit did not transfer software to new UI which cause it to not have software to run. Old part is not available to be put back on. Whirlpool has deemed this unit unrepairable. SR 7737088789
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Hilton, NY 14468
Dave L
Job Details:
08/14/2023
Found water in drip pan. Tightness water supply connections and re molded door seal. Ran diagnostics and quick cycle to monitor. Testes ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rochester, NY 14606
Andres V
Job Details:
08/14/2023
Replaced the tub ring per service pointer. Unit no longer splashing water on floor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Rochester, NY 14625
James
Job Details:
08/14/2023
"Rental unit. Need to verify proof of warranty with owner. Unit randomly turns fan on and cant turn off. Turn table makes grinding noise during cycle. Need control, panel, and motor. ; ordrng 1 W11552018 (Control) and 1 W10642989 (Turn motor) and 1 W11175576 (Panel)"
We serviced a
MAYTAG COOKTOP
Model MET8720DS00
Near Penfield, NY 14526
James
Job Details:
08/14/2023
Replaced cooktop and inspected. Front left is pitting. Coating is defective. Reorder glass. ; ordrng 1 W10719620 (Cooktop)
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ00
Near Lima, NY 14485
Jeremy
Job Details:
08/14/2023
Upper oven not heating and giving door latch and UI error code. Found pinched wires between fan housing and air deflector. No broken wires noticed. Unable to activate any components in diagnostics.; ordrng 1 W11347847 (Door latch) and 1 W11594182 (Harness) and 1 W11594228 (Console) and 1 W11594418 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Penfield, NY 14526
James
Job Details:
08/14/2023
Door doesn't self close and moisture builds on gasket. Damper getting stuck and making loud noises. Need rails and damper. ; ordrng 1 WPW10479155 (Damper) and 1 W11668671 (Bracket lh) and 1 W11668671 (Bracket rh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ontario, NY 14519
James
Job Details:
08/14/2023
S16360 labor only. Thermistor loose on coil. Replaced fan harness and secured thermistor. Cleaned drain tube. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Webster, NY 14580
James
Job Details:
08/14/2023
Icemaker not filling. Found fill tube frozen. Defrosted fill tube and cycled valve. Valve not allowing water through. ; ordrng 1 WPW10498976 (Valve) and 1 SH
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Penfield, NY 14526
James
Job Details:
08/14/2023
Ui non responsive. Disconnected power to control and plugged in. Unit passed diagnostics cycle. If problem persists replace W11612324
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14606
Andres V
Job Details:
08/14/2023
"Replaced the dispenser because gasket fell off and could not put back on, right side of top rack is also broken and needs replacing. ; ordrng 1 W10712395 (Rack adjuster), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14624
Andres V
Job Details:
08/14/2023
"Fresh food section temp was 45 degrees and freezer was 1 degrees, unit had only been plugged in for a few hours. While I was in home I did not hear unit make noise customer was talking about but she did have a recording. Noise sounded like start device trying to start compressor but could not. Reccomended new capacitor and start device. ; ordrng 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14624
Andres V
Job Details:
08/14/2023
Unit was clogged at drain pump and would not let unit drain. I cleared out drain pump and tested unit. Unit now drains properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Churchville, NY 14428
Andres V
Job Details:
08/14/2023
"Unit was in defrost when I arrived I took a temp reading of fresh food to be at 44 degrees and freezer to be at 2 degrees, unit is making ice as well. Coils were covered in dog hair so I cleaned them. Customer is to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14619
Andres V
Job Details:
08/14/2023
Installed new trim piece on unit.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details:
08/14/2023
New panel is worse than previous. Customer will keep previously installed panel.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Canandaigua, NY 14424
Jeremy
Job Details:
08/14/2023
"Installed sound shield for excessive noise, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Canandaigua, NY 14424
Jeremy
Job Details:
08/14/2023
"Unit flashing PO, ice and water not working. Showed customer how to clear PO. Found water line kinked behind unit causing no ice production. Removed kink, unit tested good."
We serviced a
WHIRLPOOL LAUNDRY
Model WTW8127LW1
Near Canandaigua, NY 14424
Jeremy
Job Details:
08/14/2023
"Unit not draining, drain pump just hums. Found and removed foreign object from drain pump. Ran diagnostic cycle, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
08/14/2023
"Replaced main harness, switch harness and regulator for repeat issue. Unit checks good."
We serviced a
MAYTAG FREEZER
Model MFF2258FEZ07
Near Caledonia, NY 14423
Jeremy
Job Details:
08/14/2023
Unit intermittently stops cooling and food in freezer thaws. Ordering control for intermittent operation.; ordrng 1 W11524469 (Control)
We serviced a
GE REFRIGERATOR
Model PDS22MBRBWW
Near Hilton, NY 14468
Dave L
Job Details:
08/14/2023
The compressor will not start due to a locked rotor. Can not recommend a repair due to age.
We serviced a
ROPER DRYER
Model RGD4640YQ2
Near Spencerport, NY 14559
Dave L
Job Details:
08/14/2023
Replaced timer due to worn contacts on timed dry. ATEC warranty on labor.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Avon, NY 14414
Jeremy
Job Details:
08/14/2023
"F7E1 error and motor does not run. Found faulty run capacitor. Replaced capacitor, unit tested good. S code S17538.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Penfield, NY 14526
James
Job Details:
08/14/2023
Replaced both controls and tested. Unit functions properly.
We serviced a
JENN AIR RANGE
Model SVD48600B
Near Webster, NY 14580
James
Job Details:
08/14/2023
Customer said she came to kitchen and smelled burning and found oven was heating without cycle being selected. Tested unit. Need control for intermittent stuck relay. Atec warranty. ; ordrng 1 WP71001799 (Clock)
We serviced a
GE REFRIGERATOR
Model GYE22GYNIFS
Near Canandaigua, NY 14424
Dave F
Job Details:
08/14/2023
Used GE tool . Temps in unit have been perfect. Freezer max temp was 5 degrees. Called techline and went over unit temps and run times . Customer did say they have had frost build up. GE has replaced freezer door and gasket prior. Freezer door gasket on bottom found the gasket was rippled in the center was not sealing all the way . Reheated gasket and stretched it it now seals. Silicone between liner and cabinet. Adjusted freezer temp down -2 GE techline had no recommendations. Customer will monitor ; dspstn on spec-tagged invntry: 2 WR97X21881 COUPLER 7MMX7MM
We serviced a
KITCHENAID OVEN
Model KFDD500ESS02
Near Spencerport, NY 14559
Dave L
Job Details:
08/14/2023
Customer stillConcerned with oven liner defect. Issue has been documented with techline previously. Contacted techline again to discuss surface temperature limits while using lower oven. Calibrated lover oven temp up 20 degrees to improve performance. Techline did not recommend a repair for the liner beyond touch up paint. Surface temp limits within tolerance. sr7736762914
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Rochester, NY 14612
Dave L
Job Details:
08/14/2023
Unit has stopped making ice. Tapped module with the end of a screw driver. Unit cycled and filled. Re ordering ice maker. ATEC warranty; ordrng 1 WPW10300022 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE0
Near Webster, NY 14580
Dave L
Job Details:
08/14/2023
Replaced open bake element. Preheated oven to 350 to verify. Tests ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14616
Dave L
Job Details:
08/14/2023
Replaced latch due to unit kit sensing lid was closed. Tests ok; used 1 W11307244 (Latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
Dave L
Job Details:
08/14/2023
Ice maker water connection was leaking at hinge. Removed small length of tubing to achieve a tighter seal. Tests ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Rochester, NY 14612
Dave L
Job Details:
08/14/2023
"Had customer let unit run for 24 hours before return visit. Found full and complete frost pattern. Ice maker fill chute leaks on evap fan during fill. Adjusted tube and chute connection and replaced fan. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Brockport, NY 14420
Dave L
Job Details:
08/14/2023
Freezer gasket will not stay attached to door. Secured gasket with adhesive. Left gasket with customer
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Andres V
Job Details:
08/14/2023
Door is sagging which causing tub to make contact with glass and scrape it. Unit needs new glass and cap hinge. ; ordrng 1 W11316777 (Clear door) and 1 WPW10208398 (Cap)
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFW02
Near Irondequoit, NY 14617
Andres V
Job Details:
08/14/2023
The top left corner of unit missing a corner filler causing a small gap in gasket. Unit needs new filler so unit completly seals. ; ordrng 1 W10859322 (Corner filler)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14622
Andres V
Job Details:
08/14/2023
Replaced the UI on unit. Ran a diagnostic cycle successfully. Customer is to run a normal cycle and monitor it
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, NY 14618
Dave F
Job Details:
08/10/2023
Customer heard metal noise . Ran auto diagnostics tested good . Locked and leveled the legs to what the unit needed and explain to load heavier things to the back first. Ran load of towels got very wet and ran on fast spin . Unit was working as expected and not shaking .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14621
Andres V
Job Details:
08/10/2023
"Unit was unplugged when I got to rent a center. I plugged unit in compressor and fans turned on. Unit is only pulling .6 amps. Unit either has a leak or bad compressor. ; ordrng 1 W11580057 (Compressor) and 1 W11504431 (7/5) and 2 W11506619 (8mm)s and 1 W11504416 (8.5/6) and 2 W11504415 (8.5/8)s and 1 W11625643 (Evaporator) and 1 W11504450 (4/1.8), states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 106.51763511
Near Hilton, NY 14468
Dave L
Job Details:
08/10/2023
Replaced 3 way valve coil and retested in test 4. Refrigerant flow switching normally. Removed ice from coil. Customer to monitor
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Rochester, NY 14621
Andres V
Job Details:
08/10/2023
Front glass is shattered needs new outter door.; ordrng 1 W11625039 (Outer glass door)
We serviced a
KENMORE REFRIGERATOR
Model 253.60502614
Near Rochester, NY 14610
Andres V
Job Details:
08/10/2023
"Unit is about 10 degrees off in the fresh food section. Condenser fan is working running, compressor is pulling .9 amps also evap fan is running. Ordering new temp sensor; ordrng 1 241537103 (Temp control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Canandaigua, NY 14424
Dave F
Job Details:
08/10/2023
"Replaced damper. Shroud , grill and evap fan . Fan is now running as expected and cooling ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hilton, NY 14468
Dave L
Job Details:
08/10/2023
Replaced delaminated slider due to unit not spinning. Tested ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14612
Dave L
Job Details:
08/10/2023
Replaced open wash motor with sump assembly and replaced clogged lower spray arm. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Pittsford, NY 14534
Andres V
Job Details:
08/10/2023
Unit has F7E4 for pump not engaging. Unit needs new sump and pump. ; ordrng 1 W11665769 (Pump and sump)
We serviced a
KITCHENAID OVEN
Model KEMS378SBL00
Near Fairport, NY 14450
Andres V
Job Details:
08/10/2023
"Installed new broil element. Tested unit, the outter and inner element both working now"
We serviced a
KITCHENAID OVEN
Model KEBK101SBL04
Near Fairport, NY 14450
Andres V
Job Details:
08/10/2023
"Installed new UI. Turned unit on and tested broil, unit is now working properly."
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE0
Near Webster, NY 14580
Dave L
Job Details:
08/10/2023
Oven not advancing past preheat. Found an open bake element. Ordering element. ; ordrng 1 W10779716 (Element) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Penfield, NY 14526
Andres V
Job Details:
08/10/2023
Installed new evap cover that came with fan and defrost sensor. I did defrost all the ice that was on the evaporator and cleaned up all the water.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Penfield, NY 14526
Andres V
Job Details:
08/10/2023
"Found water in the drip tray causing F8E4 error code. Cleared water and tested unit, found water coming from the side of unit, unit needs new gasket. ; ordrng 1 W11483553 (Gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14625
Andres V
Job Details:
08/10/2023
Unit is draining but garbage disposal sink is getting backed up when draining water. I reccomended getting a plumber to clean out pipes so water doesn't back up.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Webster, NY 14580
Andres V
Job Details:
08/10/2023
"Unit had error code F4E3 for wash pump not engaging. I replaced the pump and sump, tested unit and watched for leaks. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14626
Dave L
Job Details:
08/10/2023
"Basket is defective. Hub is stripped. Unable to install mold basket without damaging transmission. Ordering hub. ; ordrng 1 W10909670 (Nut), dspstn on spec-tagged invntry: 2 W10734521 SLIDER"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14626
Dave L
Job Details:
08/10/2023
"Replaced actuator and cam due to intermittent grinding noise. Recommending that customer remove debris from under the washer to clear belt cover. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Hamlin, NY 14464
Dave L
Job Details:
08/10/2023
"Unit is leaking through dispenser. Spray pattern from valves is causing water to splash out of dispenser. Visible wear on bellow and dispenser hose. Ordering valves, dispenser, bellow, and hose; ordrng 1 W11524105 (Dispenser) and 1 W11316604 (Hose) and 1 W11316255 (Valve) and 1 W11316256 (Valve) and 1 W11314648 (Bellow)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Rochester, NY 14623
Jeremy
Job Details:
08/10/2023
Broiler working intermittently. End of ignitor too far from burner tube. Adjusted ignitor so it sits closer to burner. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14623
Jeremy
Job Details:
08/10/2023
"Rubber washer on fill hose was not installed properly causing leak. Installed new rubber washer correctly, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Henrietta, NY 14467
Jeremy
Job Details:
08/10/2023
Found significant gap between liner and cabinet around freezer compartment. Used food grade silicone between cabinet and liner to seal freezer compartment and prevent air leaking into cabinet. Unit checks good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1832TF0
Near Fairport, NY 14450
Jeremy
Job Details:
08/10/2023
"Food freezing in fresh food section. Found only have of evaporator has frost on it. Unit is low on charge and would require leak check. Quoted for sealed system repair, customer opting to purchase new unit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Farmington, NY 14425
Jeremy
Job Details:
08/10/2023
"Unit not tumbling. Found broken belt. Replaced belt, unit tested good.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Canandaigua, NY 14424
Jeremy
Job Details:
08/10/2023
"Unit making excessive squeaking noise. Found idler seized and belt has worn a groove into pulley. Used repair kit and replaced all rollers, idler and belt. Unit tested good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL COOKTOP
Model SF114PXSB1
Near Canandaigua, NY 14424
Jeremy
Job Details:
08/10/2023
"Unit has weak oven ignitor causing slow/no preheat. Replaced oven ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Rochester, NY 14624
Dave L
Job Details:
08/09/2023
"Quoted customer for W10884390 replacement. They were undecided and will let us know. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), rqstng P&A on 1 W10884390 (Ice maker), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Rochester, NY 14612
Dave L
Job Details:
08/09/2023
Freezer door is not sealing again. Both freezer door brackets and severely damaged and bent. Door handleMounting hardware is stripped. Quoted for both brackets. Customer declined repair. ; ordrng 1 W11668671 (Bracket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Manchester, NY 14504
Jeremy
Job Details:
08/09/2023
"Door slides not closing properly, freezer temps getting warmer than expected, moisture forming around evaporator fan cover. ; rqstng P&A on 1 WPW10128551 (Evap fan motor), ordrng 1 W10316760 (Thermistor), rqstng P&A on 1 W11396033 (Light switch) and 2 W11265130 (Slide)s"
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2795FQ1
Near Rush, NY 14543
Dave F
Job Details:
08/09/2023
Replaced lid lock . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Phelps, NY 14532
Jeremy
Job Details:
08/09/2023
"User Interface is unresponsive, unit will not power up. Ordering console.; rqstng P&A on 1 W11135391 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14616
Dave L
Job Details:
08/09/2023
Replaced control due to not initiating defrost. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
Dave L
Job Details:
08/09/2023
Removed thick rubber on ring from water supply kit. Water returned. Highly recommending that the customer use a basic copper water connection kit instead.
We serviced a
GENERAL ELECTRIC LAUNDRY
Model GUD24GSSM1WW
Near Rochester, NY 14606
Dave L
Job Details:
08/09/2023
Washer never exits spin. Unable to update via Bluetooth. Ordering control. ; ordrng 1 WH16X27251 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14607
Andres V
Job Details:
08/09/2023
"Acu is sending voltage to heater. Checked continuaty on element, unit needs new element and spray arm ; ordrng 1 W10518394 (Heater) and 1 WPW10491331 (Spray arm), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Irondequoit, NY 14609
Andres V
Job Details:
08/09/2023
"Installed new ignitor and flame spreader. Tested unit, unit is now lighting and working properly."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14610
Andres V
Job Details:
08/09/2023
Hot water valve was turned off. Turned on valve and tested unit on normal white cycles. Unit is working properly
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Penfield, NY 14526
Andres V
Job Details:
08/09/2023
Inner tub fell out of place and damaged the outter tub. Unit needs new inner tub and outter. Outer tub is no longer made so unit cannot be repaired.
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIC15NLSX
Near Rochester, NY 14624
Dave L
Job Details:
08/09/2023
Bin thermistor is out of tolerance causing ice to overflow. Quoted for bin sensor. Customer will let us know. ; rqstng P&A on 1 WPW10503764 (Bin thermistor) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Rochester, NY 14624
Dave L
Job Details:
08/09/2023
Freezer had been cooling poorly when service callWas placed. Read 4-6 degrees in empty freezer. Ice bin full. Fresh food gasket is torn. Evidence of warm air infiltration on left side of freezer compartment likely the cause of the cooling issue. Ordering gasket. Temps to be checked on return visit. ; ordrng 1 W10407212 (Gasket) and 1 Sh (Sh)
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Rochester, NY 14624
Dave L
Job Details:
08/09/2023
Replaced gas valve and hose due to leak. Bubble tested joints. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details:
08/09/2023
Replaced ice maker and sealed leaking freezer mullion due to condensation. ; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Rush, NY 14543
Dave F
Job Details:
08/09/2023
Replaced sump . Upper and lower spray arms. Tested unit tested good. Gave best tips for unit usage.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Palmyra, NY 14522
Andres V
Job Details:
08/09/2023
"Unit has zero frost pattern, I took an amp reading of compressor unit said it was pulling .84 which is a good reading but it's not cooling. Unit is having a sealed system issue. When I was being unit a could hear a loud gargling noise internally. ; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11506635 (Access valve) and 1 W11562258 (Evaporator) and 1 W11504419 (8/7) and 1 W11504449 (4/2)"
We serviced a
GE RANGE
Model JBS86SP4SS
Near Rochester, NY 14626
Dave L
Job Details:
08/09/2023
10772018 GE tech support reviewing thermal event. They will contact customer. L1 has shorted causing severe damage to harness.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Marion, NY 14505
Andres V
Job Details:
08/09/2023
"Pump was vibrating causing a noise, I adjusted pump so no longer makes noise when draining. Unit is spinning properly."
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Lyons, NY 14489
Jeremy
Job Details:
08/09/2023
Unit no longer in customers home. No further service needed.