Service History 75 - Appliance Tec

We serviced a

WHIRLPOOL DRYER

Model WGD9620HC0

Near Pittsford, NY 14534

Chuck

Job Details: 01/26/2022

Customer stated that the dryer only works on timed dry cycles and when on sensor dry the unit stops after 10 minutes. I took a damp towel and confirmed that it did stop at the 10 minute mark. I inspected connections and discovered that the touch sensor connector on the board pin J13 was loose. I checked for continuity at connector and touch sensor and it passed. I reconnected connector to J13 and ran another test cycle and it passed. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Henrietta, NY 14467

Chuck

Job Details: 01/25/2022

Customer stated that washer was leaking. I ran washed in diagnostic mode and discovered that the washer is working as it should with no leaks coming from the unit. I found the drain line that the drain hose was running into was leaking from a coupling on the house side of the drain. I explained to the customer where the leak was coming from. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Henrietta, NY 14467

Chuck

Job Details: 01/25/2022

"Customer stated that unit was making a loud squeaky noise while running, i confirmed that the noise was coming from the idler pulley. I replaced idler pulley, front & rear rollers and belt (dryer repair kit). Tested unit after repair and unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rochester, NY 14608

Chuck

Job Details: 01/25/2022

"Customer stated that after selecting a cycle that the unit would not start the cycle. I got the unit into diagnostic mode and i was able to complete a test cycle and also preformed a high spin test, unit was functioning as normal in test mode. When i did some testing out of diagnostic mode i has trouble selecting cycles. Ordering control ; ordrng 1 W11399433 (Control), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Rochester, NY 14609

Chuck

Job Details: 01/25/2022

"Customer stated that when starting a cycle the unit is not filling with water. I confirmed that unit was not filling with water. I confirmed that the door latch is working. I put unit into diagnostic mode and preformed a water valve test with tests 1, 2, 5, 6 & 7, the water valve is working. Unit needs a control board. ; ordrng 1 W11100602 (Control), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11165546 VALVE"

We serviced a

KENMORE DRYER

Model 11061082000

Near Rochester, NY 14618

Chuck

Job Details: 01/25/2022

"Customer stated that dryer was not heating and i confirmed by running dryer. Tested thermal fuse and it tested good, tested heater and it failed a continuity test. Replaced heater. Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near West Henrietta, NY 14586

Chuck

Job Details: 01/24/2022

"Customer stated that upper rack was not working properly. After inspection i noticed that the two tabs on the right upper side adjuster assembly are broken off and unable to attach to the track. Ordering upper adjuster assembly. ; rqstng P&A on 10 WPW10546503 (Adjuster assembly)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Henrietta, NY 14467

Chuck

Job Details: 01/24/2022

"Customer stated that he heard a grinding noise when the unit was agitating. Put unit into diagnostic mode and duplicated issue . After inspecting the gear case area i found that the pulley was making contact with the belt guard, i make an adjustment to the belt guard and retested it several times and the belt guard is no longer making contact with the pulley. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Penfield, NY 14526

Chuck

Job Details: 01/24/2022

"Customer stated that the door latch was not working , i verified that the latch was malfunctioning. Replaced door latch. Ran test cycle in diagnostic mode and then ran a quick drain and spin. Unit tested good ."

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Pittsford, NY 14534

Chuck

Job Details: 01/24/2022

Customer states that clothes wont spin out on heavy loads. Put unit into diagnostic mode and ran a test cycle and performed a high spin test. Confirmed that the unit needs a bearing. Quoted customer and they stated that they are going to opt to purchase a new machine. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

We serviced a

WHIRLPOOL WASHER

Model WTW4930XW3

Near Rochester, NY 14609

Chuck

Job Details: 01/24/2022

"Customer stated that unit was out of balance. Put unit into diagnostic mode and when it began spin cycle heard a grinding noise from the gear case. Removed belt to verify that the sound wasnt coming from the motor and it was not, also noticed that the unit needs new shocks. Unit needs a gear case, after quoting the repair to the customer he informed me that he was just going to purchase a new unit. When i informed customer that the service call fee is due today he told me that he only had $60 today, no one told him that there would be a fee and to bill him for the balance. I collected $60 in cash. I did speak with Kim about it"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDM06

Near Rochester, NY 14607

Evan

Job Details: 01/21/2022

Replacing freezer door due to unit being delivered with dent in door. Replaced door. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Avon, NY 14414

Steve

Job Details: 01/21/2022

Replaced ice box fan for shorted fan that turned the whole refigerator off. The refigerator tests good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Rochester, NY 14618

Evan

Job Details: 01/21/2022

Customer stated that unit was failing operate. Found error code 4-3 for wash motor failure. Ordering wash motor ; ordrng 1 W11085683 (Sump & motor)

We serviced a

WHIRLPOOL WASHER

Model WFC8090GX

Near Nunda, NY 14517

Dave F

Job Details: 01/21/2022

Replaced drum light a spray nozzle for being broken and leaking . Tested unit . Tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW1

Near Rochester, NY 14621

Evan

Job Details: 01/21/2022

Customer stated that unit would not drain. Found broken wire at drain pump causing issue. Repaired wire. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS03

Near Hilton, NY 14468

Dave L

Job Details: 01/21/2022

Unit will not completely dispense water due to a restriction at the water side of the dual valve. Ice working okay. Filter has been changed. Quoted for dual valve. The customer will contact us if they wish to proceed ; rqstng P&A on 1 W10822681 (Valve) and 1 Sh (Sh)

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Pittsford, NY 14534

Dave F

Job Details: 01/21/2022

Replaced appliance manager and did not fix the unit . Called techline SR 7732729118 . Was able to get the unit in diagnostics and test functions on the unit . magnetron did turn on but will not work when it is not in diagnostics techline said to replaced the UI console . Said to contact tradeline . Tradeline said they can not help . Customer does not want to fix the machine . Wants refund for part .

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Caledonia, NY 14423

Steve

Job Details: 01/21/2022

Replaced ui for communications error causing no operation. The washer tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADMD

Near Rochester, NY 14617

Dave L

Job Details: 01/21/2022

Found L1 pinched and cut. Short to ground at the terminal box. Repaired wire. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rush, NY 14543

Steve

Job Details: 01/21/2022

Found control acting erratic causing very noisy operation. ; ordrng 1 W11417466 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Greece, NY 14626

Dave L

Job Details: 01/21/2022

Vent installation. Customer provided parts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Rochester, NY 14624

Evan

Job Details: 01/21/2022

Unit was just delivered on 1/15 with dent in door. Ordering lower left freezer door ; ordrng 1 W11477034 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, NY 14619

Evan

Job Details: 01/21/2022

Customer stated that unit was not spinning out after multiple attempts. Found f7e5 for basket speed fault. Found that pulley nut was loose and belt had come off pulley underneath machine. This was causing issue. Tightened pulley nut and reattached belt. Ran test cycle unit now spinning as it should. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Pittsford, NY 14534

Steve

Job Details: 01/21/2022

Found the power connection in compressor compartment had loose connection causing not power to refigerator. Tightened connection and tested the power cord and it is working as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954C1HZ02

Near Rochester, NY 14618

Steve

Job Details: 01/21/2022

Found the water valve failed in diagnostic test with a clunk and fresh F F on the ui. Ordering valve. ; ordrng 1 Sh15 (Shipping) and 1 W11535162 (Valve)

We serviced a

WHIRLPOOL OVEN

Model WFE775H0HZ1

Near Macedon, NY 14502

Dave F

Job Details: 01/21/2022

F6E1 error . Oven sensor is good . When I put it into diagnostics the bake element turned on right away . Bake element should not have been on at the time . Replaced the control and tested unit to 350 degrees unit tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spencerport, NY 14559

Dave L

Job Details: 01/21/2022

Customer concerned with noise during agitation. Ran diagnostics without issue. Found copper pipe debris under belt guard making contact when loaded. This was likely the cause of the noise. Removed debris. Customer to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairport, NY 14450

Steve

Job Details: 01/21/2022

Found the dishwasher leaking at first when starting the motor but does not leak during cycle. Restricted vents on inner door to stop leaking. Customer is going to monitor.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fairport, NY 14450

Steve

Job Details: 01/21/2022

Timer not advancing. Ordering timer; ordrng 1 WPW10185982 (Timer) and 1 WPW10117655 (Start switch)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Walworth, NY 14568

Dave F

Job Details: 01/21/2022

Drain pump was making noise and unit not starting . Found debris in the drain pump not allowing it to start . Removed debris and tested unit in diagnostics. Unit tested good . Cleaned spray arms holes top and bottom if problem persists order both spray arms

We serviced a

KITCHENAID RANGE

Model KDRS462VSS03

Near Walworth, NY 14568

Dave F

Job Details: 01/21/2022

Right front burner not lighting found the valve switch was worn out . There is no part number for the switch its self comes on valve . Did find switch that works W10915404 . Replaced switch and now unit is working as expected ; used 1 W10915404 (SWITCH - 3/16') from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, NY 14450

Steve

Job Details: 01/21/2022

Found the black wires at the power block were both burned. Repaired both wires and the dishwasher tests good.

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS01

Near Churchville, NY 14428

Dave L

Job Details: 01/21/2022

"Replaced open bake ignitor for lower oven. Unit tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Spencerport, NY 14559

Dave L

Job Details: 01/21/2022

Replaced ice maker due to intermittent motor failure. Customer to monitor for ice after 24 hours. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Brockport, NY 14420

Dave L

Job Details: 01/21/2022

Unit is. It cooling properly due to an open evaporator fan. 120vac present at motor. Ordering fan motor. ; ordrng 1 WP2315539 (Evaporator fan motor)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Rochester, NY 14607

Evan

Job Details: 01/21/2022

Replacing dryer panel due to panel being delivered with dent in bottom of door. Replaced panel. Tested unit. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS4

Near Walworth, NY 14568

Dave F

Job Details: 01/21/2022

UI buttons not lighting up . Replaced UI and unit is now working as expected .

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Farmington, NY 14425

Dave F

Job Details: 01/21/2022

Replaced disperser housing . Tested unit in diagnostics did not see any leaks . If problem persists order W10601841 bezel . Housing W11396714 screw WP9740848

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Canandaigua, NY 14424

Dave F

Job Details: 01/21/2022

Cooktop paint is peeling underneath the burners . Ordering new cooktop and burners lids .customer has PL auth . ; ordrng 1 W11459372 (Cooktop) and 1 W11435570 (Burner kit)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Canandaigua, NY 14424

Dave F

Job Details: 01/21/2022

F9E1 long drain error code F7E7 motor cant reach RPM . Drain pump was stuck on would not turn off . Updated software to the control and unit is now working . Customer needs to change drain hose as the unit is trying to push the water up about 6 ft from the machine . Calibrated unit . Ran auto diagnostics customer needs to fix drain situation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF06

Near Brockport, NY 14420

Dave L

Job Details: 01/21/2022

Found unit vibrating in place. Raised unit on feet to eliminate vibration. Unit testing ok.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Webster, NY 14580

James

Job Details: 01/21/2022

"Unit runs fan continuously and has several error codes. Long fill error, door lock error. Reset control and tested diagnostics. Unit functions in diagnostics cycle. Cleared errors and tested several cycles. Unit functioning properly. Customer is to monitor if problem persists replace control W11322883"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Webster, NY 14580

James

Job Details: 01/21/2022

"Unit frozen over on ff evap and not making ice. Unit will not energize ff heater and compressor stays on in Diagnostics. Replaced ff cover and user interface. Tested fans, thermistors, icemaker and hester in diagnostics. Unit functioning properly after repair."

We serviced a

JENN AIR DISHWASHER

Model JDB9200CWX2

Near Webster, NY 14580

James

Job Details: 01/21/2022

"6-4, 7-1. Unit not filling with water. Freed float switch and tested. Unit now functions properly."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL6

Near Webster, NY 14580

James

Job Details: 01/21/2022

"10-1, 6-2, 6-1, 6-6. Unit not washing upper level. Lower spray arm rotating intermittent. Pump making squeaking noise. Need pump assembly ; schdld next appmnt for 1/25 TUE !"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairport, NY 14450

James

Job Details: 01/21/2022

Unit not draining. Cycled drain and it functions properly. Replaced heating element with updated part. Tested unit and found no leaks. ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Fairport, NY 14450

James

Job Details: 01/21/2022

Ui flashing leds and wont cancel. Replaced control and reseated ui connections. Tested drain and spin and diagnostics cycle. Unit locked up after a few minutes. Need lid lock and control; ordrng 1 W11481108 (Control) and 1 W11394572 (Lock)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Rochester, NY 14625

James

Job Details: 01/21/2022

Unit not cooling properly. Partial frost pattern. Ice into freezer fan. Compressor pulls 1amp. Spec is 3.3amps. Uv dye in Defrost tray. Defrosted evap and recharged unit. Need ff evap and drier. Parts under KitchenAid sealed system warranty; ordrng 1 WPW10608485 (Evap) and 2 Wpw10143759 (Drier)s and 2 W11504445 (Lok)s and 2 W11506620 (Lok)s and 2 W10895757 (Lok)s and 2 W11504423 (Lok)s

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Hilton, NY 14468

Dave L

Job Details: 01/21/2022

Replaced module ATEC warranty. Tested ok

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HN0

Near Lima, NY 14485

Steve

Job Details: 01/21/2022

Replaced cooling fan for vibrating after it gets hot. The range tested good

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Rochester, NY 14618

Chuck

Job Details: 01/21/2022

"Customer stated that unit would not go into a spin and unit showed an error code F51. Inspected unit and discovered that Rotot Bolt was loose. Tightened bolt and ran test in diagnostic mode , also ran a rinse/drain & spin cycle in which unit was able to get into a high spin. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10820039 HUB"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AB05

Near Webster, NY 14580

Chuck

Job Details: 01/21/2022

Replaced thermal fuse. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14617

Chuck

Job Details: 01/21/2022

Customer stated that the unit has a broken wheel on the front left hand side of the lower basket. Confirmed that wheel was broke off and also discovered that the right hand side of basket wheel assembly was faulty . Replaced front wheel assembly on both right and left hand side of lower basket . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14619

Chuck

Job Details: 01/21/2022

"Replaced console, verified that spin cycle was not turning off after selecting new cycle and also tested unit in diagnostic mode . Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Rochester, NY 14619

Chuck

Job Details: 01/21/2022

"Customer stated that unit would not spin out. Put unit into diagnostic test mode and the unit would not go into a high spin while in diagnostic test 9 &12 , nor would it go into a high spin in the drain & spin cycle. Ordering control ; ordrng 1 W11322901 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14612

Dave L

Job Details: 01/12/2022

Unit had moved during spin. Customer had two rugs and a few towels in it at the time. Load was to irregular to properly spin. Readjusted feet. No errors in diagnostics. Ran load size calibration. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Marion, NY 14505

James

Job Details: 01/12/2022

F0e7. Unit leaving soap in clothes. Cleared code and ran calibration. Added extra rinse to normal cycle and tested. Unit functions properly. Customer is to monitor. If problem persists replace control W11557935; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Palmyra, NY 14522

James

Job Details: 01/12/2022

Grinding noise during cycle. No errors. Found pulley shield worn from rubbing on tile floor. Started cycle with no clothes and unit bottoms out with 8in of water in it. Need suspension. ; ordrng 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Palmyra, NY 14522

James

Job Details: 01/12/2022

Unit not draining. Cleaned outpump and impeller is stripped on motor. Need pump. ; ordrng 1 W11399437 (Pump)

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HN0

Near Lima, NY 14485

Steve

Job Details: 01/12/2022

Ordering cooling fan for noisy fan while hot. ; rqstng P&A on 1 W11107275 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

Dave L

Job Details: 01/12/2022

"Replaced evaporator and compressor due to poor cooling. Repaired evap seal and touched up discoloration on liner. Unit began cooling after repair UI; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE 1 WPW10321158 EVAPORATOR , 1 W11504415 COUPLER BR 8.5X8 , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11504445 COUPLER BR 5X4 , 2 W11506620 COUPLER AL 8X8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW0

Near Rochester, NY 14616

Dave L

Job Details: 01/12/2022

Replaced control due to no operation. Unit calibrated and tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL5

Near Marion, NY 14505

James

Job Details: 01/12/2022

Replaced check loop and tested several times. Unit drains properly.

We serviced a

AMANA MICROWAVE

Model AMV2307PFS3

Near Rochester, NY 14624

Evan

Job Details: 01/12/2022

"Customer stated that units display was flickering and time would not stay on display. Checked in coming voltage and tested unit. Could see what power was flashing while unit was running. Found that connector on control was causing issue. Ordering control; ordrng 1 8206232A (Bulb) and 1 W11544456 (Control), dspstn on spec-tagged invntry: 1 W11256462 DIODE"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Marion, NY 14505

James

Job Details: 01/12/2022

Unit was dented out of box and never connected to house. Called techline sr7732709818. They said to replace cabinet. ; ordrng 1 WPW10250884 (Panel) and 1 W10596395 (Cabinet)

We serviced a

KITCHENAID DISHWASHER

Model KUDK03FTSS0

Near Scottsville, NY 14546

Steve

Job Details: 01/12/2022

"Replaced main control for heater relay not closing causing heater circuit error code that was preventing operation. ; dspstn on spec-tagged invntry: 1 WPW10084141 CNTRL- ELEC , used 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG DRYER

Model MGDE400XW1

Near Honeoye Falls, NY 14472

Steve

Job Details: 01/12/2022

Replaced rollers and idler with kit for noisy operation. The dryer tests good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Sodus, NY 14551

James

Job Details: 01/12/2022

Drum stays still while belt rotates around it. Roller and belt worn. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Fairport, NY 14450

Steve

Job Details: 01/12/2022

Replaced ice maker for no ice production. The ice maker tests good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Sodus Point, NY 14555

James

Job Details: 01/12/2022

Unit not dispensing load and go tested motor in diagnostics and no soap is dispensing. Cleared hoses going to load and go dispenser and retested. Unit dispensing soap properly. Customer is to monitor if problem persists replace W11322884

We serviced a

KITCHENAID 50#IM 18' FS

Model KUID508HPS00

Near Williamson, NY 14589

James

Job Details: 01/12/2022

"Unit off. 122v to control with 0v to ui. No neatral at transformer. Ordering control, ui and transformer. ; ordrng 1 W11325205 (Ui control) and 1 W11034363 (Control) and 1 WPW10485951 (Transformer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Ontario, NY 14519

James

Job Details: 01/12/2022

Icemaker didn't cycle for several days and now ice is freezing into clumps. Removed ice cover and its full of frost. Suspect icemaker is splashing when filling and freezing everything. Replaced icemaker and removed frost. Icemaker cycled on its own. Told customer to monitor for about a week if ice is freezing together.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Pittsford, NY 14534

Steve

Job Details: 01/12/2022

"Found motor error code on dishwasher and customer stated it would fill but not run. Only drain would work. Quoted for motor. Customer is calling manufacturer for assistance. ; rqstng P&A on 1 W11087376 (Motor sumo) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Rochester, NY 14612

Dave L

Job Details: 01/12/2022

Dryer is only getting voltage on l1 l2 reads o vac customer to contact a qualified electrician to service power supply.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Rochester, NY 14616

Dave L

Job Details: 01/12/2022

Customer concerned with water temperature. The customer measured 88 degrees in the tub on hot setting. This is the expected temperature drop from 110 at the thermistor when filling into a cold tub. Water valve thermistor at 66k ohms at room temperature. Testing ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Geneva, NY 14456

Dave F

Job Details: 01/12/2022

Unit has F9E1 long drain error . Drain pump wires were broken . Fixed drain pump wires . Tested unit .unit tested good .

We serviced a

WHIRLPOOL DRYER

Model WED8000DW1

Near Webster, NY 14580

Evan

Job Details: 01/12/2022

"Customer stated that unit was producing noise while in use. Found that idler pulley was seized causing issue. Used repair kit and replaced rollers, belt and pulley. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Webster, NY 14580

Evan

Job Details: 01/12/2022

Replacing control due to unit showing f6e1 code for units temperature going over range. Replaced control. Tested unit. Ran preheat to 350. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Rochester, NY 14626

Dave L

Job Details: 01/12/2022

Dispenser drawer is broken on left side and rusting. Ordering dispenser. ; ordrng 1 W10919352 (Dispenser)

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Rochester, NY 14626

Dave L

Job Details: 01/12/2022

Customer was concerned with wash performance. Found unit operating normally. Calibrated and went over use and care with the customer

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Penfield, NY 14526

Evan

Job Details: 01/12/2022

Customer stated that unit was not spinning out correctly. Found that drive hub teeth had worn away causing issue. Replaced drive hub. Tested unit. Ran diagnostic cycle. Unit tested good ; used 1 W10528947 from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14611

Evan

Job Details: 01/12/2022

Customer stated unit would not dry. Found that door switch tab was broken causing issue. Ordering switch ; ordrng 1 WPW10237959 (Lid switch)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14619

Evan

Job Details: 01/12/2022

"Customer stated that unit has been spinning items out as it should But noticed that spin speed setting is continually turning off each time a new cycle is started. Tech discovered that after cycle is finished and unit is powered down when selecting new cycle spin speed will be off. Ordering console ; ordrng 1 W11319991 (Console), dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FSO

Near Pittsford, NY 14534

Steve

Job Details: 01/12/2022

"Found the user interface and display both not functioning and no lights on on ui. The ui would not respond to touch. The hinges are also over extended on door that maybe causing hot air to get into ui and control area. Quoted for main control, ui , display and hinges. Service fee covered on 107603; rqstng P&A on 1 W10885068 (User interface) and 1 W11122852 (Display) and 1 W10885069 (Main Control) and 2 WPW10440013 (Hinge)s and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near Irondequoit, NY 14609

Steve

Job Details: 01/12/2022

Ordering pad for to sensitive causing water and ice to turn on randomly. ; ordrng 1 WPW10370592 (Pad)

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Rochester, NY 14621

Steve

Job Details: 01/12/2022

Glass repaired mr glass

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Geneva, NY 14456

Dave F

Job Details: 01/12/2022

Unit not cooling no frost pattern compressor is running and is pulling .3 amps . Low side pressure is -26 . Filled unit with 140 psi of nitrogen . Couldnt find any leaks on the fittings . Called techline SR 7732711974 Techline said to spray around the liner and mullion . Did see some bubbles coming from there . Techline said that there is a leak in the cabinet. Told techline that I am going to put a charge in the unit to keep the customer going he agreed . Unit is now cooling for now . Unit deem unrepairable .

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Phelps, NY 14532

Dave F

Job Details: 01/12/2022

Replaced freezer door and door gasket . Unit is now sealing as expected .

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Phelps, NY 14532

Dave F

Job Details: 01/12/2022

F8E1 long fill error code . Unit is trying to get hot water but customer does not have hot water hooked up . Advised unit needs the hot water to function correctly. Customer is going to try the tap cold setting and see if the unit will work fine and if not will get hot water to unit . Calibrated unit and unit tested good .; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

AMANA DRYER

Model NED4655EW1

Near Newark, NY 14513

Dave F

Job Details: 01/12/2022

Replaced felt seal for the drum . Tested unit . Motor is very loud and shuts off after running for a certain time . Ordering motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

We serviced a

AMANA RANGE

Model ACR4303MFB5R

Near Clifton Springs, NY 14432

Dave F

Job Details: 01/12/2022

Cooktop says its still on but no burners are on . Issue with the left rear burner ordering control . Switch and element. .; ordrng 1 WP3148952 (switch-inf) and 1 W11536794 (Control) and 1 W11396792 (Element)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW0

Near Palmyra, NY 14522

Dave F

Job Details: 01/12/2022

Control panel display has failed and can no longer see the numbering .ordering control W11546066; ordrng 1 W11546066 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near Palmyra, NY 14522

Dave F

Job Details: 01/12/2022

"Timer is worn out and unit doesnt turn on unless you mess with it to start . Ordering new timer WP8566184; ordrng 1 WP8566184 (timer), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Dave F

Job Details: 01/12/2022

Unit not agitating . Found unit has nidec actuator. Replaced actuator and calibrated unit . Ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14606

Dave F

Job Details: 01/10/2022

Unit came dispatched for the dryer . Dryer isnt the issue its the washer . Found F7E1 basket speed fault . F7E7 motor fault error code . Tested unit in diagnostics unit tested good . Calibrated unit . Machine is running good . Did find customer has non HE soap advised need HE soap could be over suds the unit causing the clothes to be extra wet . drain tube is good and unit is getting hot and cold water Unit tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 01/10/2022

"Replaced evaporator, compressor and RTV due to no cooling. Replaced broken deli harness. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504431 COUPLER BR 7.5X5 and 1 W11504415 COUPLER BR 8.5X8 , used 1 W10874835 (RTV) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14606

Evan

Job Details: 01/10/2022

Unit had the faulty heater bushings; replaced with a new heating element. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Honeoye Falls, NY 14472

Steve

Job Details: 01/10/2022

Found reverse polarity at outlet causing ignitors on cooktop to constantly spark when any burner is on. Left preordered part with customer.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Victor, NY 14564

Steve

Job Details: 01/10/2022

"Found no lights and refrigerator not running, unplugged led board and unit began operating, ordering led board; ordrng 1 W10804160 (Led power board) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL- ELEC"