Service History 74 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Syracuse, NY 13214

Chuck G

Job Details: 01/17/2023

"Replaced UI. Calibrated unit. Ran a diagnostic test in which the unit operated as intended. Upon starting a cycle the lid was not locking preventing the cycle from starting but i could lock the lid in diagnostics. Ordering control W11400681 and lid lock W10810403; rqstng P&A on 1 W11400681 (Control) and 1 W10810403 (Lid lock), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Hilton, NY 14468

Dave L

Job Details: 01/17/2023

Found unit with broken strike and latch when I arrived. Customer states rusting from basket has ruined clothing. Visible rust on wash basket. Lid also shows signs of corrosion. Unit also has a shorted motor capacitor. Contacted techline to document new findings. Returning with everything necessary to complete repair in full. ; ordrng 1 W11513243 (Wash basket) and 1 W11550891 (Agitator) and 1 W11457841 (Strike) and 1 W11394572 (Latch) and 1 W11395618 (Cap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZK

Near Rochester, NY 14626

Dave L

Job Details: 01/17/2023

Installed manifold and upper spray arm.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14606

Dave L

Job Details: 01/17/2023

Replaced shorted motor capacitor due to unit not completing cycles. Tested ok. ; used 1 W11395618 (Cap) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH1

Near Irondequoit, NY 14617

Dave L

Job Details: 01/17/2023

"Replaced sump motor, and mullion tested ok. ; ordrng 1 Sh (Sh)"

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FE01

Near Rochester, NY 14609

Dave L

Job Details: 01/17/2023

Unit is not getting power due to severely thermally damaged receptacle and cord. Highly recommend that the customer have an electrician replace cord and receptacle.

We serviced a

KITCHENAID OVEN

Model KFGD500EBS00

Near Rochester, NY 14612

Dave L

Job Details: 01/17/2023

Lower oven will not maintain ignition due to a weak bake Ignitor. Replaced Ignitor. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14626

Dave L

Job Details: 01/17/2023

Installed new freezer door due to ice issue.

We serviced a

KITCHENAID RANGE

Model KSGG700EBS2

Near Avon, NY 14414

Jeremy

Job Details: 01/17/2023

Dropped off part with customer.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Walworth, NY 14568

Andres V

Job Details: 01/17/2023

Customer stated unit was making a grinding noise. I diagnosed unit and heard noise coming from underneath machine. I saw that the cam was not making full contact and the gears were grinding. Replaced cam and tested it. Unit now working properly ; used 1 W10721967 (Cam) from stock

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Rochester, NY 14608

Andres V

Job Details: 01/17/2023

"Replaced lid lock. Tested unit, unit now works properly.; used 1 W10810403 (Lid lock) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14606

Andres V

Job Details: 01/17/2023

Customer stated unit was not heating. I diagnosed unit found the heating element to have no continuaty. Unit needs new heater. ; ordrng 1 279838 (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWA01

Near Rochester, NY 14625

James

Job Details: 01/17/2023

Unit didn't make ice for a long time and erratic temp in ff section. Ice bin full upon arrival. All components passed in diagnostics. Cleaned condenser coil. Customer is to monitor. If problem persists order WPW10122559; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Webster, NY 14580

James

Job Details: 01/17/2023

Unit not draining. Rack clips broken. Cleaned out drain hose from pump and problem remains. ; ordrng 1 W10876537 (Pump) and 1 WPW10463906 (Screen) and 1 8269144A (Hose) and 1 WPW10545278 (Check) and 2 WPW10082853 (Clip)s

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Webster, NY 14580

James

Job Details: 01/17/2023

Replaced door and inspected. Door had dent on bottom left. Reorder panel. ; ordrng 1 W11461688 (Panel inspect)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, NY 14580

James

Job Details: 01/17/2023

"Replaced cam, belt and pulley cover. Calibrated successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Irondequoit, NY 14622

James

Job Details: 01/17/2023

Leaking from door. Unit leaking as soon as pump turns on. Installed middle spray arm on bottom and unit stopped leaking. ; ordrng 1 WPW10498900 (Arm) and 1 WPW10491331 (Arm lower) and 1 W10872845 (Cap)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 01/17/2023

"Customer stated water is leaking from underneath unit. Checked and found F8E1, Ran diagnostic cycle all functions as expected. Ran normal cycle, all functions as expected no leaks. Noticed they are using seventh generation HE soap, plant based, they can not switch due to allergies. Recommended using smaller amounts and to monitor. Could not mimic complaint, customer will monitor. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Penfield, NY 14526

Josh Henchen

Job Details: 01/17/2023

"Customer stated dishwasher would turn on then shutoff. Checked and found F8E4, noticed water still in tub, tried to drain pump not working. Dishwasher needs drain pump WPW10531320.; ordrng 1 WPW10531320 (PUMP-DRAIN)"

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Webster, NY 14580

Josh Henchen

Job Details: 01/17/2023

"Replaced heating element due to no heat/split in coil. Tested dryer, all functions as expected, cycling heat properly.dryer checks good.; dspstn on spec-tagged invntry: 1 W10909685 FUSE- THERMAL and 1 WP3387747 ELEMENT"

We serviced a

MAYTAG DISHWASHER

Model MDB5969SDM0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 01/17/2023

Replaced upper rack wheels due to damaged/broken off and manifold due to cover falling off. Tested dishwasher. Dishwasher checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Geneseo, NY 14454

Josh Henchen

Job Details: 01/17/2023

"Customer stated washer not finishing cycle. Checked and found F7E5,F0E5. Ran diagnostic cycle, washer started but could not agitate or spin. Found oil on shield,Cam, Actuator, and gearcase. Unit needs new Gearcase W11454372, Cam W10721967, Actuator W10913953 and belt W11239857.; rqstng P&A on 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11035747 (GEARCASE) and 1 W10913953 (Actuator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Brockport, NY 14420

Dave L

Job Details: 01/16/2023

Replaced sump motor due to poor electricalConnection at motor. Tests ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Webster, NY 14580

Andres V

Job Details: 01/16/2023

"Customer stated unit is leaving clothes wet at the end of a cycle. I diagnosed unit but could not find anything wrong with it. Unit did not had error codes and is spinning. I checked the cam, made sure to tub moved freely."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14609

Andres V

Job Details: 01/16/2023

I dropped off the vent testing kit but customer still wanted me to look at dryer. She had some plumbers in the basement doing work so I couldnt look at the unit. She will call us when we can come out and look at it. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14609

Andres V

Job Details: 01/16/2023

I replaced the heating element and all fuses. I took temp reading unit got up to 180. It is not getting as hot as before. Unit is working properly.

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Rochester, NY 14606

Dave L

Job Details: 01/16/2023

Customer states that cooktop indicators had stayed on after use. Inspected wiring harness behind unit. Re routed harness so that it wouldnt get pinched against metal divider. Lights did not return.

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Dansville, NY 14437

Jeremy

Job Details: 01/16/2023

Unit not drying properly or sounding end of cycle alarm. Found faulty control and UI. Ordering console and UI.; rqstng P&A on 1 W11441687 (Control) and 1 W11413567 (Console)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Groveland Station, NY 14462

Josh Henchen

Job Details: 01/16/2023

Customer stated washer was vibrating and moving. Checked and found no error codes. Noticed unit was not leveled. Leveled unit and tested. Customer will monitor. Washer checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Groveland Station, NY 14462

Josh Henchen

Job Details: 01/16/2023

Replaced door switch due to old switch being broken. Refrigerator checks good.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EW1

Near Rochester, NY 14611

Andres V

Job Details: 01/16/2023

"Replaced harness and bake element. Tested bake, broil and all burners. Unis is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Rochester, NY 14610

Andres V

Job Details: 01/16/2023

Customer stated unit was making a loud noise. I diagnosed unit found it was the bearing in the gearcase. Gave customer quote for repair but she did not want it done.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Hilton, NY 14468

James

Job Details: 01/16/2023

Replaced panel and control. Attempted to boil water it took 22 minutes to boil about 2qts. Techline said thats within spec. Sr7735501629

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Syracuse, NY 13208

Chuck G

Job Details: 01/16/2023

Customer stated that unit was just humming upon starting a cycle. No codes. I ran a diagnostic test cycle in which the unit was not agitating or spinning. After inspecting the unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Webster, NY 14580

James

Job Details: 01/16/2023

Unit stopped making ice. Fill tube frozen. Ff section getting too cold. Need ui. ; rqstng P&A on 1 W11387386 (Ui)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Webster, NY 14580

James

Job Details: 01/16/2023

Whites cycle doesn't end it goes to 1min and senses forever. Sr7735070748 techline recommend running clean cycle and if problem remains replaced stator and rotor. ; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)

We serviced a

MAYTAG DISHWASHER

Model MDB84949SKZ0

Near Fairport, NY 14450

James

Job Details: 01/16/2023

Customer had another servicer repairing unit day of service.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Syracuse, NY 13212

Chuck G

Job Details: 01/16/2023

"I replaced UI to transfer information from board first then i replaced the control, upon replacing control i put the unit into calibration and then the new control arched. I called Tech-Line and they helped me find the cause as it was a bad drain pump as it ohmed out at 1.5. Ordering control W11419171 and drain pump W11396717SR# 7735501118; ordrng 1 W11396717 (Drain pump) and 1 W11419171 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Cicero, NY 13039

Chuck G

Job Details: 01/16/2023

Replaced lower and middle spray arms. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL FREEZER

Model EV188NYWS00

Near Victor, NY 14564

Dave L

Job Details: 01/16/2023

Found drain tube is icing over because the insulation in and around drain tub grommet it holding water. When this water freezes it pinches the drain tube closed. Thawed tube. Can not recommend and repair for the insulation issue that does not require significantly modifying the cabinet.

We serviced a

ROPER DRYER

Model RED4516FW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/16/2023

Unit not heating. Found cord not staying seated in receptacle. Unit works when cord pushed all the way in. Dryer operates as expected.; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

KENMORE WASHER

Model 11045872404

Near Victor, NY 14564

Jeremy

Job Details: 01/16/2023

"Unit is filling without being turned on. Found faulty fill valve. Replaced fill valve unit tested good. Dryer is stacked on top, customer assisted with dryer removal.; dspstn on spec-tagged invntry: 1 8212487RP HOSE-FILL NYLON 2PK"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 01/16/2023

Replaced float switch for broken housing and alarming. Unit checks good.

We serviced a

KITCHENAID VENTHOODS

Model KXD4630YSS7

Near Pittsford, NY 14534

Jeremy

Job Details: 01/16/2023

Lower arm screw broke when doing repair. Ordering arm and screw to complete repair.; ordrng 1 WPW10421280 (Arm) and 1 WPW10422764 (Screw)

We serviced a

KITCHENAID OVEN

Model KEBS277DBL8

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/16/2023

Replaced lower blower for excessive noise and no air flow. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rochester, NY 14623

Josh Henchen

Job Details: 01/16/2023

"Replaced gearcase, clutch and slider due tub not spinning. Recalibrated and Ran diagnostic test and all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"

We serviced a

JENN AIR COOKTOP

Model JED3536GS01

Near Fairport, NY 14450

Dave L

Job Details: 01/16/2023

Customer was having trouble with burner settings when simmering. Verified operation of each burner. Made recommendations on how to get simmering temperatures for each pan size. Unit is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Pittsford, NY 14534

Dave L

Job Details: 01/16/2023

Customer was concerned with fresh food temp. Found actual food temperature differed significantly than the thermostat that was put into use by the customer. Fresh food reading 36degrees. Tests ok. Left diffuser with the customer

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Fairport, NY 14450

James

Job Details: 01/16/2023

Replaced user interface and tested. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Ontario, NY 14519

James

Job Details: 01/16/2023

Upper rack contacts gasket on lh side. Replaced adjuster customer supplied and adjusted rack.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Webster, NY 14580

James

Job Details: 01/16/2023

Unit getting stuck in between spin and agitate. Replaced lower harness and gearcase. Calibrated successfully. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Brewerton, NY 13029

Chuck G

Job Details: 01/16/2023

Replaced basket. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. I put the unit into a component activation spin and the new basket tested good. Unit tested good

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/16/2023

"Customer states F3E0-temp sensor open or shorted. Verified issue. After inspecting unit i found that temp sensor tested bad. Replaced temp sensor. Ran a 350 bake cycle measuring temps in which the unit showed it was heating up to 438 degrees, i calibrated unit down 30 degrees and tested unit again measuring temps. Unit measured 398 high and 313 low. Unit tested good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Clay, NY 13090

Chuck G

Job Details: 01/16/2023

"Customer stated that the units temp selectee and water level switches are not attached. After inspecting unit i found that both tabs holding the switches are broken off the console. Ordering console W10888103, assembly control knobs WPW10453947 (x2), SWITCH-CYC 4 position WPW10414398 and SWITCH-CYC 5 position W10859568; ordrng 1 W10888103 (Console) and 2 WPW10453947 (Assembly control knobs)s and 1 WPW10414398 (4 position switch) and 1 W10859568 (SWITCH-CYC 5 position)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Clay, NY 13090

Chuck G

Job Details: 01/16/2023

Replaced drain pump. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Auburn, NY 13021

Chuck G

Job Details: 01/16/2023

Customer stated that unit fills with water then throws the error code. f8e1. Error code F8E1- long fill. I ran a diagnostic test cycle in which the unit operated as intended. I then inspected unit and found that the drain hose is laying on the floor going directly into a floor drain. I held the drain i a up right position like it would be going into a stand pipe and started a normal cycle with a load of towels and the unit reached the wash portion of cycle which it has not done for the customer. I explained to the customer the issue is with the way the drain hose is run and to call a plumber to install a stand pipe. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Fayetteville, NY 13066

Chuck G

Job Details: 01/16/2023

"Customer stated that unit is making a noise during agitation. No codes. Upon inspection of unit i discovered that the issue it with the gearcase as it is leaking oil. Unit needs gearcase W11449840, cam W10721967 and belt W11239857. I quoted customer for repair but they declined and is calling Maytag."

We serviced a

MAYTAG DRYER

Model MGDC500VWO

Near Rochester, NY 14610

Andres V

Job Details: 01/16/2023

"Customer stated unit was not heating. I diagnosed unit I found that the door switch is broken, unit keeps turning when door is open. I also found that the timer is not sending any power to the ignitor. Unit needs new ignitor and belt also has cracks in it. ; ordrng 1 WP8566184 (Timer) and 1 WP3406107 (Door switch) and 1 WPW10198086 (Belt drive), dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 W11050897 CUTOFF-THERMAL"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rochester, NY 14618

Andres V

Job Details: 01/16/2023

Replaced the tub ring on unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Webster, NY 14580

Andres V

Job Details: 01/16/2023

Customer stated ice maker was making a noise. I adjusted ice maker and made sure it no longer makes noise.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14609

Andres V

Job Details: 01/16/2023

Customer stated unit was not starting a cycle. I diagnosed unit I heard a humming sound coming from underneath. I checked capacitor which tested open. Ordering new capacitor. ; ordrng 1 W11395618 (Capacitor)

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/16/2023

"Replaced inlet valve due to valve not opening to allow water in. Tested and no change, checked float switch, operates as expected. Found control not working properly. Ordering control W11120155.; ordrng 1 W11120155 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Victor, NY 14564

Josh Henchen

Job Details: 01/16/2023

Customer stated rh track detached from itself. Checked and found both track failing. Replaced both tracks and tested. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11259785 TRACK

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ07

Near Avon, NY 14414

Josh Henchen

Job Details: 01/16/2023

"Customer stated bulb not turning off on microwave. Checked and found bulb staying on. Changed control and tested, Microwave checks good."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Rochester, NY 14626

Dave L

Job Details: 01/16/2023

Replaced front left switch and burner due to burner not cycling. Tested ok

We serviced a

WHIRLPOOL DRYER

Model WED4850HW

Near Rochester, NY 14626

Dave L

Job Details: 01/16/2023

Door was bent at hinge and wouldnt stay closed. Adjusted door panel. Door shuts properly now

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Rochester, NY 14612

Dave L

Job Details: 01/16/2023

"Unit leaks out of the front in first spray. Ordering sump, inlet, and door. ; ordrng 1 W11467648 (Inner door) and 1 W11025157 (Sump) and 1 WPW10195536 (Inlet)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Hilton, NY 14468

Dave L

Job Details: 01/16/2023

Unit was not producing ice due to a frozen fill tube. Low water pressure the the unit is causing the line to freeze. The customer is going to replace the needle valve.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14612

Dave L

Job Details: 01/11/2023

Found water line to the ice maker leaking inside the freezer door and leaking down the front of the door. Quoted for door. Customer declined repair. Provided quote for home insurance. ; rqstng P&A on 1 LW11026425 (Freezer door) and 1 Sh (Sh)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, NY 14612

Dave L

Job Details: 01/11/2023

Replaced board with harness due to defrost issue. Customer to monitor.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14612

Dave L

Job Details: 01/11/2023

Time is moving through wrinkleControl and starting a new time dry cycle on its own. Ordering timer and start switch; rqstng P&A on 1 WPW10185992 (Timer) and 1 WPW10117655 (Start)

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Syracuse, NY 13212

Chuck G

Job Details: 01/11/2023

"Customer stated that they saw water spots on tub after cycle was completed. No codes. Ran a diagnostic test cycle and confirmed that the heater is working, heater tested good. I explained to the customer to use hi temp and heat dry when operating a normal or heavy cycle. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Minoa, NY 13116

Chuck G

Job Details: 01/11/2023

Customer stated that they are hearing a noise. No codes. After inspecting unit and speaking with the customer i found that the noise the customer is hearing is the fill valve and ice maker operation. I explained to the customer that those are normal sounds. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Manlius, NY 13104

Chuck G

Job Details: 01/11/2023

Customer stated that unit is making a noise during agitation. No codes. I ran a diagnostic test cycle in which i confirmed the noise. I found that the actuator was not fully shifting the cam into position. I replaced the insurance company provided actuator W11481722. Calibrated unit. Ran another diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Manlius, NY 13104

Chuck G

Job Details: 01/11/2023

"Customer stated trim piece on water dispenser is broke. Upon inspection of unit i found one of the tabs holding the trim was bent back, i bent the snap back into place and snapped trim back in. Unit tested good"

We serviced a

JENN AIR RANGE

Model JEF3115GS0

Near Skaneateles, NY 13152

Chuck G

Job Details: 01/11/2023

Uninstalled unit. Temp sensor tested bad. Replaced sensor. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Skaneateles, NY 13152

Chuck G

Job Details: 01/11/2023

Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ

Near Livonia, NY 14487

Jeremy

Job Details: 01/11/2023

"Customer stated icemaker is not shutting off. Found that bail arm was disconnected from icemaker. Reinstalled bail arm, customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Rochester, NY 14623

Jeremy

Job Details: 01/11/2023

"Freezer door not closing properly. Found screw on left rail had worked out stopping rail from going to fully closed position. Tightened screw, door now closing properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Jeremy

Job Details: 01/11/2023

"Unit is not cooling in either section. Compressor is running and extremely hot to touch and drawing 1.5 amps. Ordering compressor, evaporators and fittings.; rqstng P&A on 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 W11291123 (Evaporator RC) and 1 W11099748 (Evaporator FC) and 1 W11506635 (Access Valve) and 1 876765 (Tubing Kit) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK)s and 2 W11506621 (6NK)s and 1 WPW10143759 (Dye Drier) and 2 W11504447 (5/1.8)s and 2 W11504436 (6/1.8)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2)s and 2 W11504423 (8/2)s and 2 W11504424 (8/1.8)s and 2 W10895757 (6/5)s and 2 W11504433 (6/4)s and 2 W11506620 (8NK AL)s and 2 W11506622 (6 NK AL)s"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Fairport, NY 14450

Jeremy

Job Details: 01/11/2023

"User interface has no display and water dispenser does not work. Found no broken wires, board is extremely warm to touch. Ordering user interface.; ordrng 1 W11082784 (User Interface)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 01/11/2023

Replaced control and door seal for leaking water and intermittent operation. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WFW9050XW00

Near Pittsford, NY 14534

Jeremy

Job Details: 01/11/2023

"Replaced bellows and found that basket is rubbing on new bellows. Basket support is bent or broken causing basket to rub on bellows. Put old bellow back on, customer is going to purchase new machine."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near East Rochester, NY 14445

Jeremy

Job Details: 01/11/2023

Customer stated laundry is not spinning out. Unit has F8E1 error for long fill. Found that drain hose was not elevated and draining into a sump. Due to drain hose being on the ground unit was never filling. Positioned drain hose so it drains into sink next to washer. Unit operating as expected.

We serviced a

KITCHENAID OVEN

Model KOCE507ESS20

Near Pittsford, NY 14534

Jeremy

Job Details: 01/11/2023

Customer complaint of black stuff on bottom of oven. Found that customer was using convection bake pan for microwave on bottom of oven as drip tray. Coating from pan heated and melted to bottom of oven. Instructed customer to run self clean cycle and wipe out with damp cloth. Emailed customer the owners manual which explains use of convection bake pan.

We serviced a

JENN AIR OVEN SINGLE

Model JJW2430DS01

Near Bloomfield, NY 14469

Jeremy

Job Details: 01/11/2023

"Unit has F2E1 error. Reseated connectors on console, no change. Quoted for console replacement, customer to decide on repair.; rqstng P&A on 1 W11236887 (Console) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Groveland Station, NY 14462

Jeremy

Job Details: 01/11/2023

Door switch is broken causing lights to not come on and control does not function. Ordering switch. ; ordrng 1 W11384469 (SWITCH)

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Irondequoit, NY 14617

James

Job Details: 01/11/2023

"F7E1. F7e6. Unit just buzzing during spin. Capacitor tested good. Replaced cap and unit spinning properly. Part installed is 45uf need 50uf. ; ordrng 1 W11395618 (Capacitor), used 1 W11428524 (Capacitor) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Palmyra, NY 14522

Josh Henchen

Job Details: 01/11/2023

"Customer stated frost/Ice on back panel. Checked and found ice on back panel and thermistor had frost/ice build up, stemmed to eliminate frost build up. Duck bill and drain tray have no obstructions. Freezer needs new Fan motor WPW10359880, Control W11382529 and Thermistor WPW10384183; ordrng 1 WPW10359880 (EVAP MOTOR) and 1 W11382529 (CONTRL-BOX) and 1 WPW10384183 (THERMISTOR)"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EW1

Near Rochester, NY 14611

Andres V

Job Details: 01/11/2023

Customer stated unit had a F9 error code. I diagnosed unit and found one of the connectors on the bake element had shorted. Unit needs new element and harness. ; ordrng 1 WPW10308477 (Bake element)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Rochester, NY 14624

Andres V

Job Details: 01/11/2023

"Customer stated unit was not washing dishes. I diagnosed unit found motor to be faulty. I replaced the motor and sump. Tested unit and watched for leaks, unit now works properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ

Near Rochester, NY 14626

Dave L

Job Details: 01/11/2023

Unit was not producing ice due to a frozen fill tube. Thawed tube and tested. Tested ok; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Andres V

Job Details: 01/11/2023

"I replaced gearcase, actuator, belt, washplate and foot. Calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11239857 BELT and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14608

Andres V

Job Details: 01/11/2023

"Replaced the ACU. Tested unit and watched for leaks. I did not see any, unit is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Newark, NY 14513

Josh Henchen

Job Details: 01/11/2023

"Customer stated wouldn't agitate,spin, or drain. Checked and found no error codes. Ran diagnostic cycle, drain pump is turning on not draining water, no obstructions in pump. Unit needs a new drain pump W11399437. Customer wants to consider options will call for repair.; rqstng P&A on 1 W11399437 (Drain pump) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Lyons, NY 14489

Josh Henchen

Job Details: 01/11/2023

"Customer stated time wouldnt change on UI and that they had a power outage well away. Checked and found F8E1,F5E2,F0E2, Ran diagnostic cycle all functions as expected. Time stock @ 1:02 with extra power, without it stays at :46. Unplugged and reset, washer times are cycling properly. Washer checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Syracuse, NY 13219

Chuck G

Job Details: 01/11/2023

"Customer stated that unit is not running. Error code F8E4-Float switch. I ran a diagnostic test cycle in which the unit operated as intended, upon completion of the cycle the unit had suds in it indicating that dish soap had been introduced into the unit. I started a cycle with olive oil for the customer to remove the suds, i suggested to them to follow up with a clean cycle using affresh. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/11/2023

Customer stated that lid lock is just clicking and does not start a cycle. Error code F5E1-lid lock fault. Replaced lid lock W11513248. I calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Left part with customer. Unit tested good ; ordrng 1 W11513248 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Geneva, NY 14456

Josh Henchen

Job Details: 01/11/2023

Replaced hinge and added washer to lift door due to mullion not engaging slide. Tested door. Door checks good. Refrigerator checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SAS1

Near Geneva, NY 14456

Josh Henchen

Job Details: 01/11/2023

"Customer stated top rack has broken adjusters, and dishes are gritty/sandy at end of cycle. Checked and found adjuster broken both LH an RH, replaced both and had alot of build up in filter and chopper blade, cleaned and replaced chopper blade. Tested dishwasher. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE"