Near Rochester, NY 14607
Evan
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF760SADM3 Customer stating that unit is not cleaning dishes. Checked for error codes no codes present. Ran test cycle. Unit would fill with water but never push water through cabinet. Replaced wash motor and ran diagnostic cycle. During diagnostic cycle pro scrub cycle was stuck on spraying water at front door. Unit began to leak from front door. Killed power to unit and reset control. Ran diagnostic cycle again. Couldn’t replicate issue once doing so. Ran diagnostic cycle twice to confirm function and started normal cycle while in home to ensure unit was not leaking. Unit tested good part to be covered per JM
Near Rochester, NY 14626
Shaiman
Job Details: 08/30/2019
DRYER WHIRLPOOL MEDB765FW0 None of the audio for the unit is operating. Replacing console. ; ordrng 1 W11089306 (CONSOLE)
Near Rochester, NY 14612
Shaiman
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM "Customer states unit is not filling with water/not working. Unit fills with water and drains, but motor is faulty. Sump motor must be replaced. ; rqstng P&A on 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Victor, NY 14564
Dave
Job Details: 08/30/2019
WASHER MAYTAG MVWB865GW0 F5E1 lid lock error code . Lights on User interface not turning all on . Was able to run calibration . Tried to run auto diagnostics testing but the unit kept unlocking itself during tested . Ordering control W11114420 and lid lock W10810403 . Installed new UI due to not having all the lights turn on. . Cleared error code ; ordrng 1 W10810403 (lid lock assy) and 1 W11114420 (cntrl-elec)
Near Pittsford, NY 14534
David
Job Details: 08/30/2019
DRYER WHIRLPOOL MED8200FW2 Sr7725746786 unit building moisture in door during use. Called Techline. They said this is normal
Near Farmington, NY 14425
Dave
Job Details: 08/30/2019
DRYER ROPER RGD4516FW0 Unit still continues to run on auto and does not turn off . Called techline SR 7725742044 . Techline suggested replacing operating thermostat WP3387134 and high limit thermostat W11050897 . Ordering parts .; rqstng P&A on 1 W11050897 (cutoff-tml) and 1 WP3387134 (thrmst-fix)
Near Pittsford, NY 14534
David
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Replaced board due to fan circuit error customer to monitor
Near Rochester, NY 14618
Evan
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW6600SW1 Replacing left side hinge and screws due to hinge breaking causing door not to shut properly. Replaced hinge and screws. Unit tested good. Collecting parts and labor. No service call fee due to tech servicing dishwasher 2 weeks prior.
Near Farmington, NY 14425
Dave
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4815EW1 "Dryer is making noise . Like humming . Found that the rollers were worn . Replaced rollers , pulley and belt with 4392065 kit . Ran unit for extended period of time . Found that the motor was making the noise . Ordering motor 279827 and blower wheel WP694089; rqstng P&A on 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 4392065 (REPAIR KIT) from stock"
Near Fairport, NY 14450
Shaiman
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW92HEFC0 Customer concerned about a F9E1 error code. Unit was full with water and would not drain out in diagnostics. Replaced pump. Unit testing good. ; used 1 WPW10605427 (PUMP) from stock
Near Pittsford, NY 14534
David
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Replaced board due to fan circuit error customer to monitor
Near Rochester, NY 14625
David
Job Details: 08/30/2019
REFRIGERATOR AMANA ASD2522WRW06 Ice door tab is cracked. Ordering kitCustomer paid in full . ; ordrng 1 8201756 (ice dor kt)
Near Fairport, NY 14450
David
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF540PADB3 Unit is not washing well due to a clogged upper spray arm. Unit also throwing a heater error. Ran diagnostics and verified heater. Heater will not operate . Testing open from the control. 120VAC to heaterOrdering upper spray arm heater and thermostat. ; ordrng 1 W10518394 (heater) and 1 WP661566 (thermostat) and 1 WPW10498900 (spray arm)
Near Rochester, NY 14626
Shaiman
Job Details: 08/30/2019
WASHER MAYTAG MVWC416FW0 Agitator broke and fell off the wash plate. Replacing agitator. ; ordrng 1 W10836692 (AGITATOR )
Near Rochester, NY 14606
Shaiman
Job Details: 08/30/2019
WASHER MAYTAG MVWC565FW1 Customer states unit stopped multiple times in the middle of cycles. F1E2 error code stored. Motor sounds weak in agitation and spin. Replacing motor and control. ; ordrng 1 W11026785 (MOTOR) and 1 W11162438 (CONTROL )
Near Fairport, NY 14450
David
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFI2568AES Unit is leaking from a tube connected to the reservoir ordering reservoir. Labor is 134.95; ordrng 1 WP12956202 (reservoir)
Near Pittsford, NY 14534
David
Job Details: 08/30/2019
FREEZER WHIRLPOOL WRT318FZDW05 Unit is not cooling due to a low side leak ; ordrng 1 W10570565 (evaporator) and 1 WPW10143759 (dRIER)
Near Penfield, NY 14526
Dave
Job Details: 08/29/2019
REFRIGERATOR AMANA BB20 Customer said they did not need service . They bought a new unit .
Near Rochester, NY 14624
Steve
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced mullion for broken tab on mullion causing door to not close properly
Near North Chili, NY 14514
Steve
Job Details: 08/29/2019
OVEN WHIRLPOOL WFE525S0HZ1 Replaced right hinge for broken hinge that was causing door to not close. The door tests good.
Near Mendon, NY 14506
Steve
Job Details: 08/29/2019
OVEN KITCHENAID KOSC504ESS01 "Replaced fuse,blower and control for fuse tripping during self clean causing no operation. The oven tested good."
Near Rochester, NY 14607
David
Job Details: 08/29/2019
STACKED LAUNDRY KENMORE 110.8877628 InstalledCapacitor motor now agitates. Unit only spins for aBrief moment on one cycle due to damaged contacts on the time. Part is NLA; dspstn on spec-tagged invntry: 1 WP8572717 START CAPACITOR
Near Rochester, NY 14626
David
Job Details: 08/29/2019
RANGE KENMORE 7901861850 Unit was not heating properly due to a weak ignitor. Replaced ignitor and tested.
Near Webster, NY 14580
Evan
Job Details: 08/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing heat shield and door strike due to unit kissing both. Tested unit to ensure unit was functioning as it should. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 08/29/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Customer stated that unit was not draining. Checked for codes. Unit was displaying f9e1 error code for long drain. Inspected pump. Pump was very warm but impeller would not spin. Replaced pump and ran test cycle. Unit now functioning and draining as it should. Unit tested good
Near Fairport, NY 14450
Dave
Job Details: 08/29/2019
DISHWASHER KITCHENAID KDTE104DSS0 F8E1 slow drain error code .found the drain hose was plugged up by the disposal. Removed hose and cleared drain . Found a piece of glass inside the unit by drain pump . Removed glass . Cleaned filter inside of unit Tested unit . Tested good . Gave tips for best operation . ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14623
Shaiman
Job Details: 08/29/2019
DRYER MAYTAG MEDX655DW1 Replaced timer. Repair successful.
Near Rochester, NY 14626
David
Job Details: 08/29/2019
WASHER MAYTAG MVWV766FW Customer stating that a small leak was occurring where the drain hose enters the stand pipe. Could not replicate issue pics of drain hose installation attached. Hose is secure in its place with a zip tie.
Near Hilton, NY 14468
David
Job Details: 08/29/2019
WASHER WHIRLPOOL WFW85HEFW0 Replaced control pressure switch and harness due to drain lockout. Cleaned trap and air trap. Unit tested good. Put unit on clean cycle to get rid of excess soap
Near Irondequoit, NY 14622
Evan
Job Details: 08/29/2019
OVEN WHIRLPOOL WFG510S0HB0 Customer stated that door would not shut. Upon inspection discovered that right side hinges bushing had cracked causing hinge not to operate. Replaced right side hinge and reassembled door. Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 08/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found that the freezer door was not on correctly . Item that was in freezer was stuck between the door and was not on right . Corrected door and is now shutting right . Put unit in forced defrost . Tested unit . Tested good .
Near Pittsford, NY 14534
Dave
Job Details: 08/29/2019
REFRIGERATOR MAYTAG MBF2258XEQ1 Unit not defrosting . Went into diagnostics. Heated is working . Defrost thermostat is working . Both thermistors for fresh food and freezer working . Refrigerator needs control board WPW10503278 . Defrosted unit . Replaced control . Unit tested good .; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Avon, NY 14414
Dave
Job Details: 08/29/2019
DISHWASHER KITCHENAID KDFE204ESS1 F8E1 slow drain error code .F8E2 drain issue . Found glass in drain pump . Removed glass . Tested unit in auto diagnostics. Tested good .; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14613
Evan
Job Details: 08/29/2019
RANGE WHIRLPOOL WFG505M0BS Customer stated that unit would not light burners. Upon inspection discovered that spark module was failing. Replaced spark module and tested all burners. Unit tested good
Near Rush, NY 14543
Steve
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Test 1 30 low 30 high Test 2 same Test 4 low 6 high 160 Test 5 low 5 high 175Sr#7725736553 The refrigerator had prior sealed system work done from another company. There is a dye drier on unit. Took apart the evaporator covers and checked for a leak. Could not find any evidence of dye. Found no leaks in machine compartment. Recovered and recharged refrigerant last week. The refrigerator is cooling as expected today. Called manufacturer and documented. Manufacturer wants to have customer monitor The refrigerator temps. If temps raise again they want us to double check for leaks and if none found call tech line again with possible internal leak.
Near Caledonia, NY 14423
Shaiman
Job Details: 08/29/2019
WASHER MAYTAG MVWX655DW1 Customer states clothes are still wet after spin cycle. Splines in the drive hub were worn out. Replaced hub. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
Near Rochester, NY 14617
David
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ Low voltage supply to the water solenoid from control has damaged the water side of the valve. Ordering control and valve; ordrng 1 W11043013 (valve) and 1 W11043763 (cntrl-elec)
Near Rochester, NY 14610
Shaiman
Job Details: 08/29/2019
WASHER WHIRLPOOL WFW72HEDW "Customer states the door locked, would not drain water, then displayed F9E1 error code. F9E1 & F5E2 error codes stored. Unit would not unlock and drain pump will not function in diagnostics. Replaced pump. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"
Near Rochester, NY 14612
David
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Unit is not defrosting in the RC. Removed ice from evaporator and changed to 8 hour fixed defrost. P
Near Fairport, NY 14450
Dave
Job Details: 08/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Top adjusters on top rack were broken . Replaced adjusters . Found the stopper was missing for the track . Ordering stopper WPW10508950 . Please send part to customer. .tested unit tested good .; ordrng 2 WPW10508950 (stop)s, dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
Near Victor, NY 14564
Dave
Job Details: 08/29/2019
RANGE WHIRLPOOL WEE745H0FH1 No error codes tested unit in diagnostics. Tested good . Customer is stating that the cooling fan stays on and the heating elements do not turn off needs another control. Ordering control W10884488. ; ordrng 1 W10884488 (cntrl-elec)
Near Caledonia, NY 14423
Shaiman
Job Details: 08/29/2019
WASHER MAYTAG MVWX655DW1 Installed shield. Customer states unit has been working fine besides the “extra heavy” soil option; grinding noise. Suspecting the pulley and gear case caused the first pulley to get damaged. Replacing gear case. ; ordrng 1 W11035751 (GEAR CASE)
Near Rochester, NY 14618
Evan
Job Details: 08/29/2019
WASHER WHIRLPOOL WTW6600SW1 Customer stated that door was not attached. Discovered that hinge was broken and hinge was missing screws. Ordering hinge and screws ; ordrng 1 WP8563965 (HINGE PIN LEFT SIDE ) and 1 WPW10078270 (HINGE SCREWS )
Near Rochester, NY 14625
Evan
Job Details: 08/28/2019
COOKTOP KITCHENAID KFGU706VSS01 Repacking transformer due to transformer causing buzzing noise intermittently. Replaced transformer and tested all burners. Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 08/28/2019
RANGE WHIRLPOOL WFE525S0HZ1 customer stated that clock was advancing mush faster than it should. Upon arrival set clock and watched unit for 15 mins. Clock was advancing in 1 hour increments every 15 mins. Replaced control and monitored clock for 15 mins unit tested good
Near Rochester, NY 14618
Evan
Job Details: 08/28/2019
RANGE KENMORE 362.7557169 "Customer isnsuspecting unit is leaking from hose. Red tag from RG&E is unclear about specific area of leak. Replacing hose lee customers request. If issue is still present after RG&E comes to inspect unit then order regulator WB19K28 - pressure regulator ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR 1 4342528 IGNITOR-ROUND , and 1 5303935068 IGNITOR-7.5'"
Near Rochester, NY 14624
Shaiman
Job Details: 08/28/2019
DRYER AMANA NGD4655EW2 "Customer stated no power was going to unit. Dryer would only make a clicking noise upon hitting the start button. Thermal fuse was getting continuity but would not hold power under load. Replaced thermal fuse. Unit testing good.; dspstn on spec-tagged invntry: 1 W10857611 TIMER and 1 WPW10420741 SWITCH-PTS , used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14624
Shaiman
Job Details: 08/28/2019
RANGE WHIRLPOOL WFE540H0ES0 Customer concerned about the right rear burner not working. Faulty switch and burner coil caused malfunction. Replaced switch and burner. Unit testing good.
Near East Rochester, NY 14445
David
Job Details: 08/28/2019
DISHWASHER KENMORE 6651693292K111 Replaced the latch due to the unit running with door open unit tested good; dspstn on spec-tagged invntry: 1 W10619006 LATCH
Near Rochester, NY 14608
David
Job Details: 08/28/2019
DRYER WHIRLPOOL WED75HEFW0 Replaced open element. Also found that the start winding was not plugged into the centrifugal switch. Reconnected. Unit tested good
Near Webster, NY 14580
David
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDFE104DSS2 Found a piece of food stuck to the heater causing a burning smell. Dispenser gasket was out of its place. Reinstalled and ran diagnostics. No errors. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Honeoye Falls, NY 14472
Steve
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW75HEFW0 Found a drill bit hitting the pump impeller. Removed all water and drill bit. Instructed customer to check pockets before washing. The washer tests good.
Near Henrietta, NY 14467
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Found evaporator full of frost. Removed frost and replaced defrost thermistor. The refrigerator tests good
Near Pittsford, NY 14534
Steve
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KBFC42FTS07 Found the top of freezer door on left was open causing ice and frost in freezer. Removed frost and ice. Adjusted door to close tight. Replaced water filter also.
Near West Henrietta, NY 14586
Evan
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Customer stated that unit was not responding to commands. Upon inspection discovered that UI was receiving proper voltage but not accepting commands. Also discovered large rust hole inside tub causing unit to leak. Unit will need new tub , sump & motor , control and UI and wheel racks. Ordering all parts listed ; ordrng 1 W10866116 (CONTROL) and 3 WPW10195417 (WHEEL RACKS )s and 1 WPW10455260 (SUMP & MOTOR ) and 1 WPW10579108 (USER INTERFACE ) and 1 WPW10681502 (TUB)"
Near Webster, NY 14580
David
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Replaced water valve due to ice maker not filling all the way up. Customer toMonitor ATEC warranty for labor
Near Webster, NY 14580
David
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit is not washing due to an open wash motor. Replaced sump. Unit tested good. Part covered by s code. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Geneva, NY 14456
Dave
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW4816FW2 Drain pump stuck on . No error codes . Pushed the cancel button and held to stop the drain pump . Made sure that the pressure hose was not clogged . Reseated connections at control . Calibrated . Tested in auto diagnostics. Tested good .
Near Rochester, NY 14613
David
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH53521HV0 "Replaced line fuse and interlocks due to door error and a blown line fuse. Unit tested good; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK , used 1 WPM0805101 (FUSE-20A) from stock"
Near Rochester, NY 14605
Steve
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR2021QW1 Found the drain trap in console was full of ice. Removed ice. Added permagum to top of console to stop from freezing again.
Near Webster, NY 14580
David
Job Details: 08/28/2019
RANGE WHIRLPOOL WGE555S0BS03 Both front burner switches are not cycling properly. Ordering switches; ordrng 1 WP7403P239-60 (switch) and 1 WPW10312185 (switch-inf)
Near Rochester, NY 14621
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Found the evaporator was frosted. Removed frost. Replaced defrost thermistor. The refrigerator tests good. Proper phone number 585 713 9031
Near Rochester, NY 14609
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Replaced freezer light for no light. The refrigerator tests good
Near Caledonia, NY 14423
Steve
Job Details: 08/28/2019
DISHWASHER GE GDT655SSJ0SS Replaced the door latch and same result. Took part back out of dishwasher. The unit needs a control board. The customer is going to decide if he wants to repair
Near Webster, NY 14580
David
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL KSSC48QTS02 Warm air is entering the ice bin through ice door ordering door and bracket/motor parts not paid for ; ordrng 1 WP2180353 (door-chute13.11) and 1 WPW10546285 (motor31.24)
Near Rochester, NY 14606
Shaiman
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Replaced motor and wheel assemblies. Unit testing good.
Near Rochester, NY 14621
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MVWC465HW2 Customer states unit does not drain. F5E2 error code stored. Lid lock would not work as it should in manual diagnostics. Replaced latch. Unit testing good.; used 1 W11307244 (LATCH) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW4816FW2 "No error codes . Ran in auto diagnostics. Could hear the belt slipping . After looking under machine , found that the gear case has leaked oil and had gotten on all the components. Ordering gearcase W11255272 , cam W10721967 , belt WPW10006384 and ACTUATOR W10913953; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Henrietta, NY 14467
Evan
Job Details: 08/28/2019
WASHER WHIRLPOOL MVWB766FW1 Customer stating they are still having issue with darker items coming out with white residue on them after wash cycle. Checked for codes no codes present. Removed wash basket to inspect plastic tub. Tub has small amount of white residue on tub suspecting from afresh. Drying on tub. Cleaned tub with warm water. Reassembled unit and called techline to document findings. Techline spoke with tech about proper detergent usage and cycle selection and documented issue. Customer to monitor if issue persists. SR:7725724922
Near Geneva, NY 14456
Dave
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Drain tube was plugged. Replaced drain tube with stock W10619951 . Service pointer W10632338 C . Part is covered under Special Project S38253 . Thawed ice plugging the hole . Tested unit . Tested good ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Fairport, NY 14450
Dave
Job Details: 08/28/2019
OVEN WHIRLPOOL WFE525S0HZ1 Called techline SR 7725721397 oven bake element still squeaking while heating and contracting . Techline suggested bending the legs to the element towards the door .bent the element legs toward the door . Tested unit and ran for an extended period of time . Unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 08/28/2019
RANGE KITCHENAID KSGG700ESS1 Control panel was not responding to touch at number 3 key . Replaced user interface . Tested unit . Tested good.
Near Penfield, NY 14526
Dave
Job Details: 08/28/2019
DRYER MAYTAG MEDB835DW3 Checked vent with tester . Tested good . Checked temperatures with vent off of unit and temp probe inside . Unit was running timed dry and on high and was cycling on and off between 130 and 150 .called techline SR 7725726088 Techline said if no error codes . Has good power to outlet . Unit has good airflow checked also with hand in vent . Techline said is working as expected and not to change parts . Thermal cut off and high limit were fine .
Near Pittsford, NY 14534
Shaiman
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Rails for the upper rack separated, causing a malfunction to the rack. Replaced L & R tracks with parts and labor covered under Whirlpool Service Pointer. S Code: S22916"
Near Rochester, NY 14608
Steve
Job Details: 08/28/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 "The unit was working on arrival. The customer had defrosted the refrigerator. Heater tests good. Ordering control and thermistor; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10383615 (thermistor), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"
Near Rochester, NY 14625
Evan
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTM354ESS1 Replacing tracks for upper rack due to upper rack rails breaking causing upper rack to fall. Replaced both tracks. Unit tested good. Also replacing front wheels on lower rack due to wheels falling of Lower rack. Replaced lower rack wheels. Unit tested good
Near Webster, NY 14580
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MHWE301YW00 Customer states unit leaks during every use. Discovered the unit begins leaking from the door once it starts draining. Bellow should be replaced. ; ordrng 1 WPW10381562 (BELLOW)
Near Fairport, NY 14450
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MVWC4258W0 Customer concerned about unit not starting cycle. No error codes stored. Unit completed verification test cycle with no issues. Attempted to start a normal wash cycle. No issues present during visit. Customer monitor.
Near Geneseo, NY 14454
Steve
Job Details: 08/28/2019
RANGE WHIRLPOOL WFC310S0EB3 Found F9E0 wiring error. Found 240 volt from L1to neutral. It is suppose to be 120 volt. Customer is going to repair wiring at the house
Near Fairport, NY 14450
Dave
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WML75011HZ2 Microwave door squeaking. Removed door and found that the door is rubbing on the hinge and wearing plastic . Put food grade grease on hinge . Door is now closing as expected.
Near Rochester, NY 14610
Dave
Job Details: 08/28/2019
WASHER MAYTAG MVWB766FW1 F5E2 lid lock failure . Found that the lid left corner where the hinge is the plastic is broken . Ordering new lid W11259006 and lid lock W10810403 . Lid lock is shorting out board that's why it turns off .; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid)
Near Rochester, NY 14626
David
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit is running ten degrees too warm. Full frost pattern. Ordering control and damper as well as the fed thermistor; ordrng 1 W10316760 (thermistor) and 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec) and 1 WPW10479155 (control)
Near Rochester, NY 14620
Evan
Job Details: 08/28/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Customer stated unit was dripping from door. Upon inspection discovered that unit was leaking from dispenser seal. Ordering dispenser. ; ordrng 1 W10861000 (DISPENSER ), dspstn on spec-tagged invntry: 1 W11084121 SENSOR"
Near East Rochester, NY 14445
Dave
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Freeze evap not defrosting. Tested thermistors in diagnostics tested good , tested heater . Tested good .evap fan is working . Doors are sealing . Called techline . They suggested replacing the UI which controls the defrost. Ordering part W11082840 . Defrosted unit. ; ordrng 1 W11082840 (cntrl-elec)"
Near Rochester, NY 14607
David
Job Details: 08/27/2019
REFRIGERATOR KENMORE FRT18S6JK4 Then evaporator fan motor is very loud. Ordering fan motor; ordrng 1 241854301 (motor-fan)
Near Rush, NY 14543
Steve
Job Details: 08/27/2019
RANGE AMANA AGR6603SFS1 "Replaced dsi board, harness and igniter for broil not always lighting. Replaced front left burner cap for delayed lighting. The range tested good. ; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED"
Near Rochester, NY 14623
Steve
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7725705117 found a light coating of ice on drawer fronts n the freezer but no where else. Found the door was twisted a little. Lowered left leg and squared up the door. Called tech line to document. The customer is going to monitor.
Near Penfield, NY 14526
Evan
Job Details: 08/27/2019
WASHER WHIRLPOOL MHW5630HW0 Repacking tub due to original tub holes being very sharp causing items to rip while in wash cycle. Replaced tub. Ran test cycle. Also ran unit on quick wash.Unit tested good
Near Rochester, NY 14606
David
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Replaced damaged doors and shelves
Near Rochester, NY 14617
David
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Freed filter from housing that was stuck
Near Webster, NY 14580
David
Job Details: 08/27/2019
OVEN KITCHENAID KSEG700ESS3 Replaced malfunctioning keypad with a new console. Unit tested good after install
Near Pittsford, NY 14534
Steve
Job Details: 08/27/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Took apart freezer to replace sensor. No sensor in the freezer. Ordering evaporator fan motor and control just in case. ; ordrng 1 241509402 (motor) and 1 242115239 (board-main power)
Near Webster, NY 14580
David
Job Details: 08/27/2019
DISHWASHER MAYTAG MDB6769PAB0 Unit is not washing due to a stuck key error. Replaced keypad unit tested good
Near Webster, NY 14580
David
Job Details: 08/27/2019
WASHER MAYTAG MVWC565FW1 Unit will not fill with hot water. No hot water at the supply customer will have to have a plumber repair.
Near Webster, NY 14580
David
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRT541SZHV A small amount of moisture is building on the freezer liner. Sealed cabinet to liner. Customer to monitor.
Near Canandaigua, NY 14424
Dave
Job Details: 08/27/2019
50#IM 15' FS WHIRLPOOL KUIC15NHZS0 Found the pieced that disperses the water over the evaporator was plugged . Removed unit and cleaned piece. Cleaned condenser.Tested unit . Tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 08/27/2019
WASHER WHIRLPOOL WTW5000DW2 "F8E1 long fill error code . Water valve is filter Debris . F7E7 motor not able to reach RPM . Ordering motor W11283592 , water valve W11210459, W10913953 ACTUATOR , W11162560 CAPACITOR; ordrng 1 W10913953 (actuator) and 1 W11162560 (CAPACITOR) and 1 W11210459 (valve) and 1 W11283592 (motor-drve)"
Near Pittsford, NY 14534
Evan
Job Details: 08/27/2019
RANGE WHIRLPOOL KIRD801VSS Customer stated that down draft fan was not working. Upon inspection discovered that left side switch was not making contact with plastic spring. Customer had extra switch from previous repair. Installed switch and tested unit. Unit tested good once replacing switch. Collecting service call fee
Near Penfield, NY 14526
Dave
Job Details: 08/27/2019
DRYER MAYTAG MEDB835DW3 Part failed to come in . Rescheduled. ; schdld next appmnt for 8/27 TUE !
Near Mendon, NY 14506
Evan
Job Details: 08/27/2019
WASHER WHIRLPOOL MVWX655DW0 Customer stated that unit was not filling enough on normal cycle. Upon inspection checked for error codes. Unit had no codes present at this time. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about proper cycle selection based on items being washed. Unit does not need new control. Service call fee is on job # 84590