We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14625
Dave F
Job Details: 11/30/2021
Lid is broken on the right side . Checked lid hinge and found that they are both Left hinges . Ordering right hinge WP8572974 . Called techline SR 7732359112 . There is no known issues with lid breaking and spoke with customer about hyperextending the lid by pushing on it can break it . Adjust the lid screws enough so the lid will close and lock .left new lid at customers to be installed on next trip . ; ordrng 1 WP8572974 (lid hinge right)
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14607
Evan
Job Details: 11/30/2021
Customer stated unit did not come with key for coin box or top of coin box. Preordered lock set but tech is missing coin box key. Ordering coin box ; ordrng 1 W11190039 (Lock box w/ key)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Spencerport, NY 14559
Dave L
Job Details: 11/30/2021
The customer is concerned with the unit not agitating consistently and not completing cycles. Entered diagnostics to check for error codes. No stored errors. Unit completed diagnostic cycle perfectly. Ran dlms load size calibration. Inspected wiring connections. Unit testing ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Lima, NY 14485
Steve
Job Details: 11/30/2021
"Found the washer had been flooded. The washer has corrosion and rust in wire harness, on capacitor and motor connection and will not start. Instructed customer the repair is not warrantied due to flooding."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Pittsford, NY 14534
Dave F
Job Details: 11/30/2021
Water is slow coming out of dispenser. Removed water filter and water is now coming out with good flow . Customer needs new water filter. Ice maker not working due to no water getting to it . Cycled ice maker and ran fill test ice maker filled and tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Brockport, NY 14420
Dave L
Job Details: 11/30/2021
Unit is no longer at the store.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL
Near Hamlin, NY 14464
Dave L
Job Details: 11/29/2021
Replaced drain pump and OWI. Cleaned filter. Ran diagnostics to calibrate OWI. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10705575 SENSOR-OWI
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH06 IS
Near Rochester, NY 14622
James
Job Details: 11/29/2021
Unit making buzzing noises and struggling to reach 0 in freezer. Unit is bulged in the center of ceiling causing tension from cabinet. Called techline sr 7732354523. That said cabinet is normal and to inspect frost pattern had full Frost pattern found unit growling from kink in liquid line at evaporator. Adjusted tubing and noise went away. Customer is to monitor. Ordering evap due to possible restrictions. ; ordrng 1 W11407409 (Evap) and 1 W11480426 (Compressor) and 1 W11506635 (Access) and 2 W11504415 (Lok)s and 2 W11504416 (Lok)s and 2 W11504436 (Lok)s and 2 W10896689 (Lok)s and 2 W11504434 (Lok)s
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Hamlin, NY 14464
Dave L
Job Details: 11/29/2021
Replaced motor and blower. Unit sounds much better. Venting tested ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
KENMORE WASHER
Model 110. 26132410
Near Rochester, NY 14610
Evan
Job Details: 11/29/2021
Customer stated that unit would not respond to commands and they could not run a cycle. Discovered f6e2 error message for UI failing to communicate with CCU. Quoted customer to replace console. Customer does not want to proceed at this time. Collected service call fee
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Rochester, NY 14625
Evan
Job Details: 11/29/2021
Called customer to speak about repair. Customer stated that unit is experiencing same issue as last visit. Tech explained that tech does not have parts needed for todays visit. Customer would like wait until part becomes available in order to repair stove in 1 visit. Scheduling customer for 2 weeks from todays date ; ordrng 1 W11034208 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Hilton, NY 14468
Dave L
Job Details: 11/29/2021
Replaced refrigerator compartment led module. Unit tested ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Linwood, NY 14486
Dave F
Job Details: 11/29/2021
Replaced the top bracket on the door for paint and rusting . Unit tested good .
We serviced a
KENMORE DISHWASHER
Model 665.13692N412
Near Fairport, NY 14450
James
Job Details: 11/29/2021
"Unit leaking from front lip of tub. Ran unit with door removed and water overflows front lip intermittent and vent fan is leaking. Pump is functioning as spray arms are rotating. Need lower seal. Gasket and vent assembly; ordrng 1 W10849471 (Spray arm) and 1 W10909089 (Seal) and 1 WPW10469574 (Vent fan), dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Fairport, NY 14450
James
Job Details: 11/29/2021
Replaced control and preheated oven successfully.
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Rochester, NY 14612
Dave L
Job Details: 11/29/2021
Condenser was clogged causing long dry times. Removed lint and debris fromCabinet and condenser. Unit tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Irondequoit, NY 14617
Dave L
Job Details: 11/29/2021
Unit was not washing due to an open wash motor. Replaced sump and motor assembly. Unit tested ok. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/29/2021
"Compressor pulling .6 amps . Checked for leaks with nitrogen did not find any . Replaced compressor for possible insufficient compressor. Installed UV drier . vacuumed unit down past 500 microns recharged unit is now cooling as expected.; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506619 COUPLER , 2 W11506620 COUPLER AL 8X8 , and 2 W11506621 COUPLER BR 6 , used 1 WPW10143759 (DRIER-UV DYE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/29/2021
Replaced Ui . Calibrated unit ran auto diagnostics unit tested good. ; dspstn on spec-tagged invntry: 1 W11170706 CONTROL
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Macedon, NY 14502
James
Job Details: 11/29/2021
Replaced heater and control. Ran diagnostics and verified operation. Unit functions properly.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Honeoye, NY 14471
Steve
Job Details: 11/29/2021
Replaced left rear burner for open burner. The burner tests good.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Scottsville, NY 14546
Steve
Job Details: 11/29/2021
Ordering basket for hole in basket. Returning with agitator also.; ordrng 1 W11178227 (Basket)
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near West Henrietta, NY 14586
Steve
Job Details: 11/29/2021
"Ordering control fuse for open fuse. ; ordrng 1 W11025102 (Fuse), dspstn on spec-tagged invntry: 1 W10803991 CNTRL- ELEC"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Scottsville, NY 14546
Steve
Job Details: 11/29/2021
Replaced main control for long dry times. The dryer tests good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Rochester, NY 14624
Steve
Job Details: 11/29/2021
Found the compressor very not and not running. Put tester start device on compressor and it started. Customer is going to monitor over next day. If unit fails to cool it will need a compressor.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, NY 14624
Steve
Job Details: 11/29/2021
Replaced control fuse and tod fuses on rear for no power to control and no heat to oven. The range tests good. No platform under oven. Recommended to not use self clean until a platform is installed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Victor, NY 14564
Dave F
Job Details: 11/29/2021
Replaced lower harness and capacitor. Calibrated unit and ran auto diagnostics unit tested good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rochester, NY 14624
Steve
Job Details: 11/29/2021
Replaced lid latch and bezel for broken latch that fell into washer. Replaced ui for start button no always responding to touch. The washer tests good.
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Rochester, NY 14623
Steve
Job Details: 11/29/2021
"Repositioned the water dispenser grommet and cleaned mineral deposits for water spraying when dispenser is used. The water dispenser tested good,."
We serviced a
JENN AIR RANGE
Model JMW3430DP02
Near Webster, NY 14580
James
Job Details: 11/29/2021
Return with all parts ; schdld next appmnt for 12/6 MON !
We serviced a
GE WASHER
Model GNW128PSMWW
Near Rochester, NY 14620
Dave L
Job Details: 11/29/2021
Replaced drain pump. Filled and drained unit to verify repair. No leaks. Unit testing ok.
We serviced a
KENMORE DRYER
Model 110.73952102
Near Victor, NY 14564
Dave F
Job Details: 11/29/2021
Dryer does not stay running unless holding the start button . Timer is working . Start button tested good . Motor is working and the centrifugal switch on the motor is working . Door switch also tests good According to the diagram if those all check good replace control . Control is NLA customer will seek new unit .
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ04
Near Pittsford, NY 14534
Steve
Job Details: 11/29/2021
Customer says there is water on floor in front center of refigerator every couple days. No ice in freezer on floor. Tested ice maker connections and water dispenser connections. Found no leak. Added water to defrost tray and waited. No leaks. The customer is going to monitor and take a picture if it happens again.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Webster, NY 14580
James
Job Details: 11/29/2021
Unit underbaking. Tested unit and it was getting to 330 at 350. Calibrated 10 degrees and now average is 355. Customer is to monitor if problem persists pre order igniter and W11161843; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairport, NY 14450
Dave F
Job Details: 11/29/2021
Freezer door is closing as expected customer was worried about the gasket between the door . Told customer that seam between the door and gasket is normal and is part of the door making process . Customer instruct.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, NY 14424
Dave F
Job Details: 11/29/2021
Replaced heating element. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Spencerport, NY 14559
Dave L
Job Details: 11/29/2021
Installed right hand fresh food door that was broken at the lower hinge. Freezer slides and broken at the self closures. Ordering slides. Customer paid in full. ; ordrng 1 WPW10397636 (Slide) and 1 WPW10397635 (Slide)
We serviced a
JENN AIR OVEN
Model JGRP536WP01
Near Livonia, NY 14487
Dave F
Job Details: 11/29/2021
Replaced pan on bottom for being warped and drawing spark away . Tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY02
Near Rochester, NY 14626
James
Job Details: 11/29/2021
Unit not making ice. Rh door clicking and rh switch broken off inside liner. Tested icemaker and it will not function. It overflowed and froze ceiling. Tested switch and it stuck closed. Door cam worn on rh side. Customer opted not to repair sw and door. Customer supplied icemaker. Installed icemaker and it cycled after. no warranty on part or labor. If problem persists order WP12956105 and WPW10122559
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Penfield, NY 14526
Evan
Job Details: 11/29/2021
Customer stated that unit was failing to operate and would not run cycle. Unit was plugged into a GFI that was plugged into wall outlet. Found that GFI was faulty and has caused machine not to operate tested unit without GFI and unit was running through cycle as it should. Called safety team to document findings. Unit itself tested good
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Fairport, NY 14450
Evan
Job Details: 11/29/2021
Customer stated that unit is constantly coming out of balance and will have to restart cycle constantly. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selection. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pittsford, NY 14534
Evan
Job Details: 11/29/2021
Customer stated that unit is not cooling in freezer section. Discovered that evaporator and condenser fan are not running and also compressor is not running. Confirmed incoming voltage. Confirmed power at control. Cycled power on unit. Unit still would not start compressor or fans. Adjusted temperature setting on control and compressor still wouldnt start. Ordering control; ordrng 1 W11387533 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near East Rochester, NY 14445
Evan
Job Details: 11/29/2021
Tech opened door that was shipped to home. Door was not intended color. Reordering door ; ordrng 1 W11395866 (Door freezer)
We serviced a
WHIRLPOOL DRYER
Model CEM2940TQ1
Near Rochester, NY 14607
Evan
Job Details: 11/29/2021
Customer stated that unit would not run. Found that thermal fuse tested open causing issue. Replaced fuse. Tested unit. Unit tested good ; used 1 Wp3392519 (Fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW1
Near Rochester, NY 14612
Dave L
Job Details: 11/26/2021
Replaced clutch due to poor spin. Replaced timer due to chattering. Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14612
James
Job Details: 11/26/2021
Mullion support on rh side cracked into interior liner. Attempted to install shelf. Called techline sr 7732337942 thay said unit non repairable.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Mount Morris, NY 14510
Steve
Job Details: 11/26/2021
"Ordering control for light vent staying on all the time. ; ordrng 1 W11545876 (Control), dspstn on spec-tagged invntry: 1 8206232A BULB"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Scottsville, NY 14546
Steve
Job Details: 11/26/2021
Replaced motor for open start winding. The dryer tested good ; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Rochester, NY 14623
Steve
Job Details: 11/26/2021
"Customer stated the washer had a scraping sound during a wash and then it went away. Tested washer and it agitated, spun and drained as expected. The washer tests good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Pittsford, NY 14534
Steve
Job Details: 11/26/2021
Found a nail in the pump that was stopping the washer from draining. Removed nail and tested. The washer is working as expected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
Steve
Job Details: 11/26/2021
Replaced main control and ui for freezing temps in fresh food section. Recommended customer lower the small shelf next to damper for better air circulation and stop freezing temps in fresh food section.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Dave L
Job Details: 11/26/2021
Replaced console. Unit testing good
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEQ
Near Rochester, NY 14609
Dave L
Job Details: 11/26/2021
"Unit is running the compressor during off cycle and defrost causing a frosted evaporator. Replaced control and removed frost from evaporator. Programmed control. Unit testing ok; used 1 WPW10503278 (ADC - JAZZ), and 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Fairport, NY 14450
Steve
Job Details: 11/26/2021
"Found abrasion on bellow. Replaced bellow and ordering main control. Removed back panel and filled and drained for a leak. Found no leaks.; ordrng 1 W11322903 (Control), rqstng P&A on 1 W11322903 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Pittsford, NY 14534
Steve
Job Details: 11/26/2021
47 in fresh food section 6 in freezer. Inspected the evaporator and it only frosted half way. The thermistors tested good. Ordering evaporator. ; ordrng 1 WP2188823 (Evaporator) and 2 W11506620 (Coupler)s and 1 W11506621 (Coupler) and 1 W11504433 (Coupler) and 1 W11504416 (Coupler) and 1 W10913906 (Coupler) and 1 WPW10143759 (Drier) and 1 W11504414 (Coupler)
We serviced a
WHIRLPOOL WASHER
Model NA123
Near Henrietta, NY 14467
Steve
Job Details: 11/26/2021
"Tightened the agitator bolt at customers request. Tested washer in fill, agitation, drain and spin. The washer is working as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lima, NY 14485
Steve
Job Details: 11/26/2021
Found a band of frost and ice In freezer on ceiling in the front by the door. Caulked the liner where cabinet meets the liner in freezer and fresh food section. Heated and reformed freezer door gasket on left side that was not sealing perfectly. Found a crack/ hole in liner by top shelf in fresh food section. The insulation is not damaged behind liner. Took picture for documentation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14608
James
Job Details: 11/26/2021
Unit thawing and refreezing. Unit in Defrost upon arrival. Put unit into diagnostics and ran compressor for ten minutes and temp came down 15 degrees. Can't tell if there is a weak compressor or intermittent control issue. Return with control and install if needed after diagnosis; used 1 Sh15 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Irondequoit, NY 14609
James
Job Details: 11/26/2021
Replaced icemaker and cycled manually. Icemaker functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM7
Near Spencerport, NY 14559
Dave L
Job Details: 11/26/2021
Replaced dual valve due to ice maker over filling. Tested water and ice maker fill. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14608
Evan
Job Details: 11/26/2021
Customer stated that unit was flashing f0e1 code. Discovered that error relates to internal control failure . Replaced control. Ran test cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14609
Evan
Job Details: 11/26/2021
Customer states that unit is not dispensing detergent or softener properly. Found that dispenser housing is causing issue housing and drawer are not aligning causing issue. Ordering dispenser housing. Unit is currently under RAC 1 year additional warranty. Called trade care team to confirm. Unit was not registered under correct phone number. Trade care team corrected and updated file SR:7732242877; ordrng 1 W11465532 (Dispenser)
We serviced a
MAYTAG DRYER
Model MVW6200KW2
Near Rochester, NY 14621
Evan
Job Details: 11/26/2021
Customer stating that unit would not heat. Ran test cycle. Unit would tumble but never initiate heater. Checked incoming voltage at terminal block. Unit is receiving proper voltage. Dissembled unit and inspected connections at heater. All fuses and element tested closed. Discovered that wire at motor connector had backed itself out of molex connection causing issue. Reseated wire and tested unit. Unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
Evan
Job Details: 11/26/2021
Replacing switch due to tab that triggers switch breaking causing unit it to run. Replaced switch. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Irondequoit, NY 14617
Evan
Job Details: 11/26/2021
Replacing wiring harness due to wire breaking on harness at fill valve causing unit not to fill. Replaced harness. Tested unit. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14616
Evan
Job Details: 11/26/2021
Customer stating that unit was leaking from right corner. Inspected below unit and could see dried water marks. Found that water was coming from edge of tub ring tub ring was not fully attached to tub and was making contact with mouth of water valve causing water to run along the edge of tub ring. After reinstalling correctly could not replicate leak. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Evan
Job Details: 11/26/2021
Replacing glides for felt drawer due to glides producing noise while drawer is moving. Replaced glides. Tested drawer for customer. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Evan
Job Details: 11/26/2021
Replacing control due to original control failing to respond to commands. Replaced control. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
James
Job Details: 11/26/2021
Unit no longer leaking after last visit. Left part
We serviced a
JENN AIR DISHWASHER
Model JDB9000CWS3
Near Fairport, NY 14450
James
Job Details: 11/26/2021
Replaced pump and all spray arms. Tested unit. Unit still leaking. Called techline. 7732335101 they said inspect leak with door panel removed and replace tub ifcant verify location. Leak coming from lh side where hinge support is welded to tub. Need tub assembly. ; ordrng 1 WPW10681507 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KUDK031TBL2
Near Macedon, NY 14502
James
Job Details: 11/26/2021
Replaced control panel and tested pump. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 11/26/2021
Door gasket is white and doesn't fit this model of refrigerator. Part number on box is correct. Sealed liner with silicone and defrosted freezer.attempting to Order correct gasket; ordrng 1 W10443316 (Gasket grey)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Webster, NY 14580
James
Job Details: 11/26/2021
Replaced valve and tested water pressure from piercing valve. Unit functions properly.
We serviced a
WHIRLPOOL COOKTOP
Model KCED606GSS01
Near Webster, NY 14580
James
Job Details: 11/26/2021
Replaced cooktop and inspected.
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Churchville, NY 14428
Dave L
Job Details: 11/26/2021
"Items not drying in auto sense cycle. Verified moisture sensor was connected. Ordering control, switch and timer; ordrng 1 WPW10476828 (Control) and 1 WPW10185992 (Timer) and 1 WP3405156 (Switch)"
We serviced a
WHIRLPOOLMOD WASHER
Model WTW485OHW1
Near Chili, NY 14514
Dave L
Job Details: 11/26/2021
Customer was unable to spin out 1 load of sheets. Tested unit in diagnostics. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ03
Near Rochester, NY 14624
Dave L
Job Details: 11/26/2021
773230776 Ed documented and unrepairable. Unit was running and not cooling. No refrigerant in system. Unit was also oil restricted. Replaced evaporator and compressor. Unit would not holdPressure afterwards. Verified joints and exposed tubing. Unable to locate source of leak. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE and 1 W11504416 COUPLER BR 8.5X6
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
Evan
Job Details: 11/22/2021
"Replaced control, door latch and user interface due to unit failing to respond to commands. Replaced all parts and unit still will not power on. Customer had attempted to replace door latch themselves and while doing so Reinstalled old door lock and did not use correct screws. Screw that customer used were too long and made contact with metal inside latch causing control and UI to short out and fail. Tech confirmed incoming voltage at control. Control is not sending voltage to other components on machine. Tech advised customer that installed parts are being removed and unit is no longer being serviced in fear of causing damage to installed parts. Customer is replacing unit. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bloomfield, NY 14469
Dave F
Job Details: 11/22/2021
Replaced UI and checked model and serial in system info . Model and serial did not transfer over . Called techline SR 7732303960 said to have customer monitor unit and use old control and new UI calibrated unit and ran auto diagnostics unit tested good . ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL3
Near Nunda, NY 14517
Steve
Job Details: 11/22/2021
"Found motor humming and not running. Quoted for new motor. Customer is going to decide on repair. ; rqstng P&A on 1 W10782773 (Motor), ordrng 1 Sh15 (Shipping)"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Caledonia, NY 14423
Steve
Job Details: 11/22/2021
Found the red wire at the block on harness side had broken. Replaced harness abs block. Found the control not sending power to broil. Ordering control ; ordrng 1 W11536794 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Steve
Job Details: 11/22/2021
Replaced fill tube heater for not thawing the fill tube and frost accumulating around face plate.
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Rochester, NY 14615
Evan
Job Details: 11/22/2021
Replacing timer due to timer failing to send power to ignitor. Replaced timer and tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Evan
Job Details: 11/22/2021
Customer stated that unit was leaking from underneath machine. Discovered that drain pump clamp was loose causing issue unit was leaking while in drain cycle. Tightened clamp and tested unit again. Could not replicate leak once doing so. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ2
Near Canandaigua, NY 14424
Dave F
Job Details: 11/22/2021
Replaced magnetron and diode . Tested unit . Tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Henrietta, NY 14586
Steve
Job Details: 11/22/2021
Removed dispenser door and reattached the gasket. There is a crack in dispenser but it is on a piece of trim. Customer states the dishwasher is under warranty. The customer is going to call in when they have receipt to replace dispenser. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Fairport, NY 14450
Steve
Job Details: 11/22/2021
Replaced agitator for possible tearing clothing.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Honeoye, NY 14471
Steve
Job Details: 11/22/2021
Found a screw In the element that was causing it to not heat. Ordering right front element ; ordrng 1 W11047722 (Element rf)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 11/22/2021
"F8E4 water in overflow pan . F9E1 not draining . Found no leaks on unit and doesnt need new Heater for bushings . Found the drain tube was kinked . Unkinked the drain tube , unit is now draining as expected. Customer will monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Webster, NY 14580
Evan
Job Details: 11/22/2021
Customer stated that rack was falling apart inside track. Discovered that wheels are falling off causing issue. Replaced adjuster with updated adjuster kit and tested rack. Ran now gliding as it should. Ordering rack ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL OVEN
Model WFE715H0ES0
Near Walworth, NY 14568
Evan
Job Details: 11/22/2021
Customer stated that unit was failing toHeat properly. Discovered that bake element is beginning to crack causing element not to heat correctly. Ordering element ; ordrng 1 W10779716 (Bake element) and 1 S&H
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Penfield, NY 14526
Evan
Job Details: 11/22/2021
Replacing upper rack pivot clips due to inner rack continually falling causing issue. Replaced all missing parts. Tested rack. Unit tested good
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Farmington, NY 14425
Dave F
Job Details: 11/22/2021
Customer no long needs service.
We serviced a
MAYTAG WASHER
Model PAV3300AWW
Near Rochester, NY 14607
Evan
Job Details: 11/22/2021
Customer stated that unit is making noise since last repair and not always spinning out correctly. Found that feet on unit are not level causing issue. Leveled unit and ran multiple test cycles to confirm function. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14625
James
Job Details: 11/22/2021
Replaced ui and panel. Unit functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Macedon, NY 14502
Dave F
Job Details: 11/22/2021
Found the water reservoir is leaking at the fitting . Ordering new reservoir W11168758 . Locked UI so dispenser isnt used .; ordrng 1 W11168758 (reservoir)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14621
James
Job Details: 11/22/2021
Freezer gasket pulled from door liner. Installed gasket with sealer and inspected ff gasket. Unit seals properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
James
Job Details: 11/22/2021
Unit not washing. Diverter running. Replaced pump and tested diagnostics cycle successfully. No leaks found. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Spencerport, NY 14559
James
Job Details: 11/22/2021
"Unit squeaking after cycle heats up and goes into cool down. Tightened screws inside cabinet and replaced dryer repair kit. Problem remains. Found noise comes from burner bracket and kick panel. Need foam to install in-between parts and cabinet. ; rqstng P&A on 2 WP8286642 (Foam)s, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rochester, NY 14626
James
Job Details: 11/22/2021
Unit dead. Buzzing noise for 1 second once power is reset. Removed all loads from control and diagnostics gave shifter fault and stuck key. Replaced shifter and unit would die once spin was engaged b replaced control and tested motor. Ran calibration and drain and spin. Unit functions properly. ; used 1 Wpw10006355 (Actuator) from stock