Near Rochester, NY 14612
David
Job Details: 11/04/2019
REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Waterline for the icemaker was frozen under the crisper. Cleared line and insulated with perma-gum. Cycled ice maker. Unit filled
Near Rochester, NY 14617
David
Job Details: 11/04/2019
RANGE MAYTAG MER8800FZ0 Customer concerned with oven not heating . Voltage st the receptacle is correct. Energized bake. 240 vac to bake element bake element heated as expected. Suspecting a loose connection At the receptacle. I selected terminal block and wiring as a precaution.
Near Geneseo, NY 14454
Steve
Job Details: 11/04/2019
OVEN MAYTAG MEW7530AW00 Replaced fuse by control board for open fuse causing no operation. The oven heated and tested good.
Near Canandaigua Historic District, NY 14424
Dave
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Called techline SR 7726238995 . Tested water temperatures. Water is 130 degrees . Bottom door seal is sealing . No debris between door . Techline said it may be due to the unit using high temp setting and it's getting to hot inside unit that the tub is flexing. Customer is going to try unit without high temp setting and if problem persists order tub WPW10681506; (created new UIS, deleted prior attachment to UisID 54166)"
Near Webster, NY 14580
Evan
Job Details: 11/04/2019
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that upper rack was falling due to welds snapping. Upon inspection discovered that welds had broken on track causing issue. Replaced tracks on both sides reinstalled rack for customer. Unit tested good
Near Rochester, NY 14618
Steve
Job Details: 11/04/2019
RANGE GE JGP633SET3SS Replaced front right gas valve for broken valve causing gas leak. The cooktop tested good. ; ordrng 1 WB03T10325 (range burner control MAIL OUT ONLY)
Near Fairport, NY 14450
Evan
Job Details: 11/04/2019
DRYER WHIRLPOOL WED7800XW0 Replacing blower housing and idler pulley due to unit being very noisy while running. Replaced blower. Replaced idler pulley. Ran test cycle. Unit tested good
Near Henrietta, NY 14467
Shaiman
Job Details: 11/04/2019
DRYER WHIRLPOOL MEDC465HW0 Replaced inner door and seal. Repair successful.
Near Sodus, NY 14551
Evan
Job Details: 11/04/2019
RANGE AMANA AGR5330BAS3 Customer stated that flame height on burners was too high and bulb inside oven had blown. Replaced bulb for customer and adjusted burners flames height to customers satisfaction. Unit tested good ; dspstn on spec-tagged invntry: 1 8009 BULB-4OW
Near Sodus, NY 14551
Evan
Job Details: 11/04/2019
WASHER MAYTAG MVWB835DW4 Customer stated that basket was not hanging correctly. Upon inspection discovered that suspension had come unhooked at back left corner. Reattached suspension rod and ran diagnostic cycle. No codes were present. Unit completed cycle as it should. Unit tested good
Near Rochester, NY 14612
David
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW5000DW2 Unit was not performing well. Unit stuck in previous cycle. Cleared control and tested in diagnostics. Calibrated and leveled. Unit testing good
Near Rochester, NY 14615
David
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced freezer gasket.
Near Fairport, NY 14450
Dave
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KFIS25XVMS2 Unit is not cooling . Unit needs new control board WPW10310240 ordering board . ; ordrng 1 WPW10310240 (cntrl-elec)
Near Rochester, NY 14617
David
Job Details: 11/04/2019
RANGE WHIRLPOOL WEE745H0FS2 Replaced lense forCooktop light
Near Rochester, NY 14618
Steve
Job Details: 11/04/2019
OVEN IKEA IBS550DS00 "Replaced control fuse for no operation at user interface. The oven is heating and the fan is working. The oven tests good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Near Gates, NY 14606
Steve
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced light switch for broken light switch. The light works as expected.
Near Rochester, NY 14624
Steve
Job Details: 11/04/2019
REFRIGERATOR JENN AIR JCD2389GEW Screws that hold auger motor are missing. They were on old motor. Old motor is missing. Can not order the screws. Please refund customer for auger motor.
Near Rochester, NY 14626
David
Job Details: 11/04/2019
DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !
Near Caledonia, NY 14423
Steve
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL ED22TEXHW02 The fill tube for ice maker was frozen again. The water valve is weak and water is getting by. The solenoid is no longer available. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Henrietta, NY 14467
Steve
Job Details: 11/04/2019
REFRIGERATOR MAYTAG MZF34X16DW01 Replaced freezer control for settings changing without user input.
Near Geneva, NY 14456
Dave
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not draining. Found debris in drain pump causing drain pump to not turn on . Drain pump was burned out . Replaced pump . Tested unit tested good .
Near Webster, NY 14580
Evan
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW5000DW2 Replacing cabinet due to customer receiving cabinet with scratches along front of cabinet. Replaced cabinet. Carried over all necessary parts. Ran diagnostic cycle. Unit tested good
Near Penfield, NY 14526
Dave
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced left hand door for rust . Took photo . Unit is sealing and working as expected .
Near Ontario, NY 14519
Evan
Job Details: 11/04/2019
WASHER WHIRLPOOL MHW5630HW0 Replacing outer tub due to original tubs holes inside basket were too sharp causing clothes to rip. Replaced Tub. Ran diagnostic cycle. Unit tested good
Near Irondequoit, NY 14622
David
Job Details: 11/04/2019
RANGE FRIGIDAIRE FFGF3023LQC Replaced weak bake ignitor. Unit tested good
Near Rochester, NY 14612
David
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW04 Repaired filter housing . Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 11/04/2019
DISHWASHER KITCHENAID KUDT03FTPA3 Dishwasher not spraying as hard is it should . Replaced chopper blade and tested unit in diagnostics. Tested heater tested good .Unit tested good .; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE
Near Rochester, NY 14611
Shaiman
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW5000DW Unit is locked closed. F5E1 error code stored. Latch will not respond/unlock in manual diagnostics. Replaced lid lock. Unit testing good.
Near Spencerport, NY 14559
Shaiman
Job Details: 11/04/2019
DRYER MAYTAG MGD5500FC0 Customer states unit requires two cycles for clothes to be completely dry. F4E3 error code stored. Exhaust vent appeared to be clear. Ran unit on timed dry and monitored the flame cycle on/off 7 times. Cleared error code. No issues present.
Near Rochester, NY 14618
Shaiman
Job Details: 11/04/2019
WASHER WHIRLPOOL WFW72HEDW0 "Replaced pressure sensor. Unit still would enter drain lock out, then display F3E1 error code. 5v DC present at the connector J28. Replacing control. ; ordrng 1 W11031829 (CONTROL )"
Near Rochester, NY 14626
Shaiman
Job Details: 11/04/2019
DRYER MAYTAG MDG3706AWW "Burner would ignite, but not stay lit. Replaced coils. Unit testing good. ; used 1 279834 (COIL KIT) from stock"
Near Pittsford, NY 14534
Steve
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced compressor for not cooling. The refrigerator tested good.
Near Brockport, NY 14420
Shaiman
Job Details: 11/04/2019
RANGE KITCHENAID KSGG700EBS1 Door glass is damaged. Replacing glass. ; ordrng 1 W11339500 (GLASS)
Near Rochester, NY 14626
Shaiman
Job Details: 11/04/2019
DISHWASHER KITCHENAID KDFE104DSS Top left of the door would make contact with the tub when closing the unit. Adjusted unit. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH
Near Rochester, NY 14612
Shaiman
Job Details: 11/04/2019
WASHER MAYTAG MVWB766FW1 Replaced inner basket. Unit testing good.
Near Pittsford, NY 14534
Dave
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Helped SM
Near Webster, NY 14580
Dave
Job Details: 11/04/2019
RANGE WHIRLPOOL GFG461LVT1 Replaced oven sensor . Tested unit tested good . Checked temperatures. Tested good .
Near Victor, NY 14564
Steve
Job Details: 11/04/2019
DISHWASHER KITCHENAID KDTE204ESS1 Found sump Leaking. Quoted customer 464.81 for repair. Customer denied quote. Part covered by loyalty retention program. ; ordrng 1 WPW10605058 (pump&motor)
Near Ontario, NY 14519
Shaiman
Job Details: 11/04/2019
WASHER WHIRLPOOL MHW5630HW0 Helped Evan
Near Spencerport, NY 14559
Shaiman
Job Details: 11/04/2019
WASHER MAYTAG MVWB850YW0 Customer concerned about a banging noise during spin. No error codes stored. Completed diagnostics with no issues. Tested full speed spin with no noises present. No repair needed.
Near Pittsford, NY 14534
Steve
Job Details: 11/04/2019
DRYER WHIRLPOOL MEDB766FW0 Ordering user interface for erratic operation ; ordrng 1 W11042482 (USER INTERFACE)
Near Brockport, NY 14420
Shaiman
Job Details: 11/04/2019
DISHWASHER KITCHENAID KDTE104DSS0 Replaced heater and sump motor. Unit testing good.
Near Rochester, NY 14624
Shaiman
Job Details: 11/04/2019
WASHER WHIRLPOOL WFW5620HW0 "Customer concerned about unit leaking. States there was water under the pedestal but not in the drawer. No error codes stored. Ran auto test with no issues. Filled the drum in manual diagnostics through both cold valves and the hot valve, then drained the unit. Could not recreate any leakage. Customer monitor."
Near Henrietta, NY 14467
Shaiman
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Replaced control. Unit testing good.
Near Rochester, NY 14624
Shaiman
Job Details: 11/04/2019
WASHER MAYTAG MVWB766FW1 Replaced inner basket and calibrated. Unit testing good.
Near Rochester, NY 14622
David
Job Details: 11/04/2019
REFRIGERATOR GE PFS22SISBSS Got compressor to start with new start device. Condenser fan was running very slow ordering condenser fan and returning to complete the repair labor is 104.65 part not yet paid for ; ordrng 1 WR84X10055 (condenser fan motor)
Near Honeoye Falls, NY 14472
Steve
Job Details: 11/04/2019
WASHER WHIRLPOOL WFW6620HC0 Found the legs under washer loose causing out of balance washer. Found screws missing that hold pedestal to washer. Leveled legs and tightened nuts on legs to fasten properly.
Near Pittsford, NY 14534
Steve
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW8540BW0 The washer bearing is leaking and loud. The bearing is seized and could not remove bearing. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near West Henrietta, NY 14586
Steve
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KFCS22EVMS0 "Found gasket open on bottom of freezer causing warm air to enter freezer and causing frost. Removed gasket, flipped 180 degrees and heated and reformed gasket. Added shims to door for better door closing. The gasket is sealing."
Near Pittsford, NY 14534
Steve
Job Details: 11/04/2019
OVEN WHIRLPOOL WOD77EC0HS01 Called tech line on the way to home sr# 7726275406 tech line says there is a software update coming in next two months for time jump. Set the unit up to WiFi for download.
Near Victor, NY 14564
Steve
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the water connection from filter housing to water valve had a small leak and the ice maker water line was not fully seated in water valve. Removed connections and reseated. There is no longer water leaking.
Near Rochester, NY 14612
David
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Fresh food gaskets are worn away in the middle. Replaced gaskets
Near Pittsford, NY 14534
Dave
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL GU2400XTPQ3 "Dishwasher clean light blinking .ran unit in diagnostics heater did not turn on . Tested power coming from control tested good . High limit tested good . Unit needs heated element W10518394 ordering element; ordrng 1 W10518394 (heater), dspstn on spec-tagged invntry: 1 8193762 FUSE"
Near Rochester, NY 14612
David
Job Details: 11/04/2019
DRYER MAYTAG MEDB835DW4 Unit is not drying clothes quickly vent tested poorly. Pics attached. Unit testedgood otherwise. Recommending that the customer replace venting
Near Irondequoit, NY 14617
David
Job Details: 11/04/2019
REFRIGERATOR FRIGIDAIRE PLD535RFCO Unit is not making ice because there is no water supply to the unit.
Near Rochester, NY 14609
David
Job Details: 11/04/2019
WASHER MAYTAG MVWC465HW0 Unit not working in whites due to a long fill error. Hot water was restricted at the supply. Turned water supply all the way on. Rent a center warranty.
Near Rochester, NY 14612
David
Job Details: 11/04/2019
WASHER AMANA NTW4516FW3 Unit is making a loud noise during use. The transmission is rubbing on the tub seAl. Ordering gearcase ; ordrng 1 W11255272 (gearcase)
Near Irondequoit, NY 14617
David
Job Details: 11/04/2019
WASHER MAYTAG MVWX655DW1 Actuator was physicallyBroken again. Found that one of the screws holding it on bottoms out before the part was secure. Pushed screw all the way in and tested. Customer to monitor ATEC warranty
Near Rochester, NY 14624
David
Job Details: 11/04/2019
DRYER FRIGIDAIRE FEX831CS0 Replaced cracked blower that was noisy. Unit much more quiet. Vent testing poor. Recommending that the customer replace vent
Near Webster, NY 14580
Dave
Job Details: 11/04/2019
RANGE WHIRLPOOL WEE745H0FS2 Replaced top console for being cracked . Tested unit . Tested good
Near Rochester, NY 14618
Dave
Job Details: 11/04/2019
WASHER MAYTAG MVWP475EW0 "F7E6 motor failure error code . Found oil coming from the gearcase . Motor is very loud . Oil on cam ,belt and actuator. Ordering parts .; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)"
Near Ontario, NY 14519
Dave
Job Details: 11/04/2019
WASHER WHIRLPOOL WFW94HEAW0 F9E1 long drain error code . Found the drain pump filter was plugged . Removed debris and clothing from drain pump . Reason clothing had made it to the drain pump was because the bellow that goes over the tub and not on correctly. Reseated bellow .cleaned the glass .no leaks .Tested unit in diagnostics. Tested good .
Near Ontario, NY 14519
Dave
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 Machine not filling with water all the way . Calibrated unit and ran in diagnostics. Unit tested good . Gave best tips on wash cycles . Tested unit . Tested good .
Near Webster, NY 14580
Dave
Job Details: 11/04/2019
WASHER WHIRLPOOL MVWB766FW1 "F7E8 motor stator over temperature. Checked basket nothing stopping it from spinning. Customer does have washer tray under unit . Removed pan . Unit making noise during agitation . Found stator bolt loose . Tighten bolt . Calibrated unit ran in auto diagnostics unit tested good l tested with clothes in it tested good . If problem persists order gearcase W10811956 , W10754161 rotor , W10752189 screw . Unit has 5 year warranty."
Near Webster, NY 14580
Dave
Job Details: 11/04/2019
DISHWASHER KITCHENAID KDFE104DSS F9E1 diverter can't find home position error code . Found water leaking from floor area . Found the the float seal was loose . Tightened float seal . Unit is not leaking .if any problem persists order WPW10605057 wash pump and control W10909702 tested unit in diagnostics. Unit tested good .
Near Rochester, NY 14606
David
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL MDB8959SFZ4 "Upper rails are separated. Replaced rails under S22916 to cover P&L; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Pittsford, NY 14534
Dave
Job Details: 11/04/2019
REFRIGERATOR FRIGIDAIRE DGHF2360PF1 Replaced ice maker for making slow ice and Air filter in the door . Tested unit tested good .
Near Pittsford, NY 14534
Dave
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Unit not defrosting . Defrost timer is not advancing . Defrosted evap . Tested heater tested good . ; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST
Near Irondequoit, NY 14622
Dave
Job Details: 11/04/2019
WASHER MAYTAG MVWC565FW1 "Washer not turning on found the actuator shorted the control board . Replaced actuator and control board . Calibrated unit tested in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W11162438 CONTROL , used 1 W10913953 (ACTUATOR) from stock"
Near Rochester, NY 14607
Steve
Job Details: 11/04/2019
50#IM 15' FS ADMIRAL NA123 Replaced control for nephew’s range.
Near Rochester, NY 14612
Dave
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced fresh food door for damage and heated up gaskets for both doors . Unit is sealing good . Unit tested good .
Near Brockport, NY 14420
David
Job Details: 10/31/2019
RANGE KITCHENAID KSGG700ESS1 Liner is crumpled at the right foot this is not a replaceable part calledTechline to document as non repairable SR7726258186. Lowe’s to contract trade partners
Near Rochester, NY 14626
David
Job Details: 10/31/2019
REFRIGERATOR MAYTAG MFI2569VEM0 The high voltage board is failing and causing intermittent cooling. Quoted for the high voltage board WPW10310240. Customer wanted to think about the repair and willLet us know.
Near Rochester, NY 14607
David
Job Details: 10/31/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced freezer led module due to no light in freezer and removed ice from switch
Near Rochester, NY 14609
Evan
Job Details: 10/31/2019
RANGE MAYTAG MGR55EW220W Customer stated that model burner on stove would not light. Discovered that unit was missing burner cap but customer did not realize. Once replacing cap burner was now lighting as it should. Checked all other burners and bake and broil for functionality. All are working as they should. Unit tested good. Collecting service call fee
Near Fairport, NY 14450
Evan
Job Details: 10/31/2019
RANGE WHIRLPOOL WFE515S0ES2 Replacing control due to oven light not functioning. Replaced control. Tested light for customer. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 10/31/2019
DRYER MAYTAG MEDB766FW0 Replacing console due to unit not responding to commands consistently. Customer would have to select start key numerous times before unit would begin to run. Replaced console. Ran test cycle. Unit tested good
Near Honeoye Falls, NY 14472
Dave
Job Details: 10/31/2019
WASHER WHIRLPOOL MVWX500XW1 F7E1 basket speed fault error F7E7 motor unable to reach rpm. Nothing in basket keeping it from spinning . Tested ohms on shifter tested good . Ran auto diagnostics tested good . Unit is draining and spinning . Calibrated unit. Unit tested good . Customer will monitor. If problem persists order WPW10006355 .
Near Rochester, NY 14609
Shaiman
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer concerned about unit not washing well and a burning smell. Customer states the spray arm was not on correctly which caused it to be burned by the heater. Spray arm is damaged. Sump motor seems to be working fine. Replaced spray arm. Customer monitor.
Near Fairport, NY 14450
Steve
Job Details: 10/31/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PP2 He led heater and bi metal. Both tested good. Drain is clear. Added permagum to bottom seal of housing to force water to drain instead of dripping in Ff section.
Near Rochester, NY 14618
Steve
Job Details: 10/31/2019
DISHWASHER KITCHENAID KDFE304DWH0 Removed debris from pump and replaced right rear wheel for missing wheel
Near Rochester, NY 14621
David
Job Details: 10/31/2019
DRYER KENMORE 417.804127 Heating element is open and the rear bearing is worn ordering bearing and element; ordrng 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)
Near Rochester, NY 14618
Shaiman
Job Details: 10/31/2019
WASHER MAYTAG MVWB980BG0 Customer states the unit makes a loud grinding noise during the spin cycle. The grinding sound can be heard upon spinning the drum. A bearing kit should be installed. Customer intends to shop for a new unit before continuing with the repair.
Near Rochester, NY 14620
David
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM04 Evaporator fan is running slow ordering evaporator fan ; ordrng 1 WP2315539 (motor-evap)
Near Rochester, NY 14608
Steve
Job Details: 10/31/2019
RANGE AMANA AGR4230BAW0 Replaced spark module for not igniting top burners. The range tested good.
Near Rochester, NY 14624
Shaiman
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDT750SAHW0 "Customer reports the unit fills with water when not in use. 6-4 error code stored. Removed drain hose from plumbing connection and filled with water. Water was going back into unit. Replacing drain hoses due to faulty check valves. ; ordrng 1 8269144 (DRAIN HOSE) and 1 WPW10545278 (DRAIN HOSE ), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
Near Rochester, NY 14610
Evan
Job Details: 10/31/2019
OVEN KITCHENAID KEBC278KBL02 Customer stating that oven temp is not consistent with temperature shown on display. Ran bake cycle to 350 with thermocouple inside oven. When unit hit 350 degrees unit thermocouple was displaying reading of 285. Temp sensor is failing to give accurate reading. Customer would also like inner door glass replaced due to scratches on glass. Ordering temp sensor and inner door glass ; ordrng 1 WP4449253 (INNER GLASS) and 1 WPW10131825 (TEMP SENSOR )
Near Farmington, NY 14425
Dave
Job Details: 10/31/2019
REFRIGERATOR MAYTAG M1TXEGMYB01 6 degrees in freezer 35 in fresh food section.unit in defrost while in home heater works .Gaskets sealing . Unit turned on started cooling . Found the back panel on the refrigerator had fallen off causing bad air flow to cool the compressor and not cooling it correctly remounted cover . Compressor may have been getting to hot and turning off . Evap fan is working . Unit tested good .
Near Rochester, NY 14625
Dave
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced both doors for rust that will not come off . Tested unit . Tested good .
Near Ontario, NY 14519
Evan
Job Details: 10/31/2019
WASHER MAYTAG MVWB980BG Unit is squeaking since bearing repair was preformed. Upon inspection discovered that new bearing is causing squeak. Reordering bearing kit ; ordrng 1 W10435302 (BEARING KIT)
Near Walworth, NY 14568
Dave
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Fitting that runs from the water valve to the filter housing was not in all the way causing the unit to leak . Reseated fitting . Unit no longer leaking . Cycled ice maker . Ice maker not filling with water . Found fill tube frozen . Defrosted fill tube . Cycled ice maker . Unit tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Churchville, NY 14428
David
Job Details: 10/31/2019
REFRIGERATOR FRIGIDAIRE FFU20FC4CW1 Unit is not cooling intermittently unit is not coming out of defrost due to a failed timer and thermostat is not closing. Quoted for timer and t stat customer is going to replace
Near Caledonia, NY 14423
Steve
Job Details: 10/31/2019
COOKTOP KITCHENAID KGCD807XBL02 Rescheduled til next week; schdld next appmnt for 11/6 WED 12-5
Near Scottsville, NY 14546
Steve
Job Details: 10/31/2019
REFRIGERATOR GE GTH17DBC2RBB Ordering evaporator fan motor for loud bearing.
Near Pittsford, NY 14534
Steve
Job Details: 10/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7726138350 replaced led control and user interface. The lights are still strobing. Called tech line again Tech line is sending job notes to engineering department and will contact us in 3-5 business days. The right fresh food door is sunk in on the top right. The unit needs a door. The ice maker adapter has broken corner. Ordering adapter. ; rqstng P&A on 1 W10815687 (dor-fip ss) and 1 W11126056 (adapter)
Near Henrietta, NY 14467
Dave
Job Details: 10/31/2019
DISHWASHER MAYTAG MDB6769PAB1 Dishwasher not draining . Could hear the drain pump running . But no water draining . Found the drain hose was plugged removed drain hose and cleaned out . Cleared error codes on dishwasher . Unit is now working as expected .
Near Rochester, NY 14618
David
Job Details: 10/31/2019
REFRIGERATOR MAYTAG MFI2266AES Filter cover has a broken clip ordering filter cover. ; ordrng 1 WP67006331 (cover-filt)
Near Pittsford, NY 14534
Dave
Job Details: 10/31/2019
DRYER MAYTAG MEDX655DW1 Dryer thermal cut off tested bad . Replaced thermostat and cut off . Unit tested good . Tested customer vent . Tested good .; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Near Geneseo, NY 14454
Steve
Job Details: 10/31/2019
DRYER MAYTAG MEDB835DW4 Found a wash cloth in blower causing noise while running. Removed wash cloth and dryer tested good.
Near Rochester, NY 14618
Shaiman
Job Details: 10/31/2019
WASHER MAYTAG MHW5100DW0 Customer states unit flashes an error code during use. F8E3 F3E1 stored. Continuity present on harness between water sensor and control board. 5V DC present at control. Pressure hose also tested good. Drain pump sounds as if it is failing. Suspecting failed drain pump and pressure switch resulted in the reoccurring F8E3 error code. Drain pump and pressure switch should be replaced. ; ordrng 1 WPW10448876 (PRESSURE SWITCH) and 1 WPW10605427 (DRAIN PUMP)