Service History 72 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Brockport, NY 14420

Dave L

Job Details: 08/02/2022

Unit will not unlock or drain. Found debris blocking drain pump. Removed drain pump housing and disassembled it to clear debris. Tested ok in diagnostics

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2022

Replaced control and console due to no operation.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14612

James

Job Details: 08/02/2022

10-2. Vent motor error. Not drying dishes and water is standing at end of cycle. Suspect cycle is ending without running dry cycle. Ordering control and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11410065 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Geneseo, NY 14454

Dave F

Job Details: 08/02/2022

Replaced bellow and tested unit . Tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14626

James

Job Details: 08/02/2022

Replaced sump and drain pump. Tested unit and verified operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Rochester, NY 14615

James

Job Details: 08/02/2022

Ice level sensor broken. Part breakdown not available for this model yet. Wrong part ordered. Need icemaker. ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2022

Damper is not closing and is freezing items in fresh food. Found broken neutral wire at connector in machine compartment. Repaired wire.

We serviced a

JENN AIR DISHWASHER

Model JDPSS246LM0

Near Webster, NY 14580

James

Job Details: 08/02/2022

Replaced Main harness and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14617

Andres

Job Details: 08/02/2022

"Customer stated unit was making screeching noises, she said it wasnt every load but would be very loud. Diagnosed unit and found noise to be belt. Had a belt in my truck. Replaced belt and tested unit, did not hear any noises. ; used 1 W11239857 (Belt) from stock"

We serviced a

MAYTAG DRYER

Model WGD6600VW1

Near Rochester, NY 14616

Dave L

Job Details: 08/02/2022

Replaced damaged section on dryer venting. Recommending the vent be professionally cleaned. ; used 1 000 (Vent) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

Dave L

Job Details: 08/02/2022

Unit will not cool properly due to an open evaporator fan motor. Customer was undecided. If they callBack order WPW10464673

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near Rochester, NY 14612

Andres

Job Details: 08/02/2022

"Customer stated gasket was falling off. Tried to put gasket back on but kept falling off. Had a new gasket, replaced it and made sure that it seals correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Rochester, NY 14626

Dave L

Job Details: 08/02/2022

Ice maker thermistor reads open ordering the ice maker. ; ordrng 1 W11284458 (Ice maker)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Livonia, NY 14487

Dave F

Job Details: 08/02/2022

Door gasket wasnt sealing on the left side after doors swapped . Worked gasket and added vasoline to the gasket to help it slide . Unit is sealing and tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14606

Andres

Job Details: 08/02/2022

"Installed new ice maker. Cycled ice maker, it called for water and is working properly."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Webster, NY 14580

James

Job Details: 08/02/2022

"Replaced control, slider, clutch and stator. Ran calibration and quick wash. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11419171 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Honeoye, NY 14471

Dave F

Job Details: 08/02/2022

replaced water valve an ice maker for not shutting off and leaking . Unit tested good .

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14611

Andres

Job Details: 08/02/2022

Replaced ACU. Tested unit on a diagnostic cycle. Unit ran cycle successfully and is working properly. When taking off UI I dropped the clip and could not find it. Ordering new clip.; ordrng 1 WP8312709 (Clip)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 08/02/2022

"Replaced controls. Gaskets, and ff evap harness. Tested in Diagnostics and defrosted evaporator. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC and 1 W11033168 HARNESS"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Fairport, NY 14450

Dave F

Job Details: 08/02/2022

After sump replacement heater error code was not cleared so the heater would not turn on . Cleared code and tested in diagnostics. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 08/02/2022

Replaced dispenser and adjusted condeser so it doesn't vibrate. Customer is to monitor temperature. Door swings open when open past 90 degrees. Door is operating as designed.

We serviced a

GE DRYER

Model DRSR483EG1WW

Near Rochester, NY 14620

Andres

Job Details: 08/02/2022

Replaced belt. Put unit back together and tested it. Unit now tumbles.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, NY 14618

Andres

Job Details: 08/02/2022

Customer stated that they kept getting lo FL error code. I checked the pressure of the water coming out customer has good pressure. I then activated just the cold water valve and found that it was not opening and letting water in. Unit needs new valve.; ordrng 1 W11316256 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Fairport, NY 14450

Dave F

Job Details: 08/02/2022

Replaced freezer door .tested ice maker in diagnostics. Ice maker cycled and filled with water . If problem persists order W11595219 control.

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX535HBS01

Near Rochester, NY 14618

Dave F

Job Details: 08/02/2022

Replaced drain pump on ice machine. Unit is now making ice as expected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Perry, NY 14530

Jeremy

Job Details: 08/02/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, NY 14617

James

Job Details: 08/02/2022

Unit still making grinding noise. Installed shelf. Condensation still forming in freezer and on top of freezer door. Called techline. Sr7734250688. Unit non repairable due to tubing being out of place inside liner. Whirlpool going to contact customer for product exchange.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS

Near Perry, NY 14530

Jeremy

Job Details: 08/02/2022

Customer stated unit is not drying and leaving water droplets on the door. Customer is using gel detergent and not using rinse aid leading to water on the door at the end of a cycle.. Advised customer to begin using rinse aid and to switch to detergent pods. Unit operates as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14623

Dave F

Job Details: 08/02/2022

Replaced filter housing and tested unit . No leaks . Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Clay, NY 13041

Chuck

Job Details: 08/02/2022

Customer stated a F9E1 error code. Error code F9E1-long drain. After inspecting unit i discovered that the drain pump is clogged. I removed the debris from the drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Liverpool, NY 13090

Chuck

Job Details: 08/02/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bloomfield, NY 14469

Jeremy

Job Details: 08/02/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Victor, NY 14564

Jeremy

Job Details: 08/02/2022

Found cooling fan working intermittently. Found that relay is getting stuck on control board and found cooling fan is noisy when running. Ordering control and cooling fan; ordrng 1 W11344874 (Cooling Fan) and 1 W11325786 (Control)

We serviced a

MAYTAG DRYER

Model MEDB200VQ1

Near Fairport, NY 14450

Jeremy

Job Details: 08/02/2022

"Unit makes loud squealing noise. Checked and found idler seized and a groove worn into it. Replaced idler, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Penfield, NY 14526

Jeremy

Job Details: 08/02/2022

"Replaced gearcase, cam, motor and capacitor for unit not spinning or agitating. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JB1

Near Rochester, NY 14625

Jeremy

Job Details: 08/02/2022

Found that when timer is set when oven is in use it will shut off automatically with no user input. When oven is not in use and timer is used it will continue to beep until timer is turned off by user. Called techline and was told they 'guessed' it to be normal operation. SR# 7734251099.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Pittsford, NY 14534

Jeremy

Job Details: 08/02/2022

"Unit has F6E4 error code. Checked and found foreign object under float switch holding it up causing switch to not be engaged. Removed foreign object, Ran diagnostic cycle, unit operates as expected."

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Piffard, NY 14533

Jeremy

Job Details: 07/28/2022

Unit has F6E3 error code for communication failure. Unit needs new user interface. UI was replaced on 8/10/21. Ordering UI under appliacetec warranty.; ordrng 1 W11218377 (UI)

We serviced a

WHIRLPOOL DRYER

Model WED9750WW0

Near Rochester, NY 14620

Andres

Job Details: 07/28/2022

"Customer stated unit was not drying blankets in one cycle. I took off the bottom panel and checked blower for any obstruction but did not see any, also checked exhaust and outside vent to see if air was flowing through all checked good. I believe blankets are a heavier and take longer then an hour to dry."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Clay, NY 13041

Chuck

Job Details: 07/28/2022

Replaced Evap fan motor. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MED3500FWO

Near Piffard, NY 14533

Jeremy

Job Details: 07/28/2022

"Found belt with micro cracks all the way around it and idler pulley slightly seized, causing excessive noise. Ordering belt and pulley.; ordrng 1 WPW10112954 (Belt), used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Brockport, NY 14420

Dave L

Job Details: 07/28/2022

Replaced dispenser drawer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 07/28/2022

Freezer door will not seal properly because the cabinet is pinched between counter and wall. Shimming the back right wheel is required to square the refrigerator cabinet. Adjusted feet enough to close gap in freezer seal.

We serviced a

MAYTAG OVEN

Model MER6600FZ1

Near Sodus, NY 14551

Andres

Job Details: 07/28/2022

Replaced left front burner switch. Tested burner out. Burner is responding to commands and working properly.; dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14626

Dave L

Job Details: 07/28/2022

"Unit is not cooling properly. Interior lights not working. Found both evaporators frozen over. Deli harness is shorted. Freezer defrost heater came on in diagnostics. Quoted for deli harness, fan harness, UI, and control. Customer will let us know when they want to proceed. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11249952 (Motor) and 1 WPW10675033 (Control) and 1 W11330971 (UI)"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Sodus, NY 14551

Andres

Job Details: 07/28/2022

"Customer stated he had an electrician come check out breaker box and all outlets, stated that they were good and no issues. I called whirlpool to get this documented and to ask what could cause that. I was told an exposed wire or something making contact. I took off back panel and made sure everything was grounded. Also took off freezer panel and checked heating element and all connections. I suggested customer plugs unit into a different outlet to see if they get same result or not. Sr 7734222222"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cicero, NY 13039

Chuck

Job Details: 07/28/2022

Replaced sump and motor. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14615

Dave L

Job Details: 07/28/2022

Customer experiencing items freezing at the rear of the top two fresh food shelves. Found product contacting back wall preventing airflow. Had customer move items away from back wall and adjusted temperatures. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Rochester, NY 14621

Dave L

Job Details: 07/28/2022

Bail arm was not longer attached to module causing too much ice. Reinstalled bail arm.

We serviced a

AMANA DRYER

Model NED5800HW

Near Sodus Point, NY 14555

Andres

Job Details: 07/28/2022

Called customer to let them know I was on my way. Customer stated that unit is working now and no need for service.

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, NY 14519

Andres

Job Details: 07/28/2022

Oven is locked and screwed Into cabinet I could not get oven to unlock so I could diagnosed it. Will have to come back with another tech so they can show me how to unlock manually.; ordrng 1 W11034459 (Thermostat) and 1 W10803994 (Control)

We serviced a

GE DRYER

Model GFD14ESSN0WW

Near Rochester, NY 14607

Dave L

Job Details: 07/28/2022

Unit is a brand new stackable still under the manufacturers warranty. Referred customer to GE

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Webster, NY 14580

Andres

Job Details: 07/28/2022

"Customer stated unit was not responding to commands. When I arrived normal light and cancel light were blinking. I tried to put unit into a diagnostic mode but unit was not responding to commands, also tried to shut the breaker off and turning it back on to see if it reset it but it did not. Unit needs a new UI.; ordrng 1 WPW10205855 (UI)"

We serviced a

FRIGIDAIRE DRYER

Model FAQG7011LW0

Near East Rochester, NY 14445

Jeremy

Job Details: 07/28/2022

"Unit will not heat, checked and found open thermal limiter. Replaced limiter, unit checks good.; dspstn on spec-tagged invntry: 1 137539200 LIMITER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Fairport, NY 14450

Jeremy

Job Details: 07/28/2022

Customer had new drawer sent to them and needed wheels installed. Installed wheels on new drawer and installed drawer in unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Spencerport, NY 14559

Dave L

Job Details: 07/28/2022

Harness is broken at freezer door hinge. Ordering door; ordrng 1 LW11202404 (Freezer door)

We serviced a

KITCHENAID RANGE

Model KGRS505XSS01

Near Spencerport, NY 14559

Dave L

Job Details: 07/28/2022

Valve is stuck on manifold for rear right burner ordering manifold ; ordrng 1 WPW10204705 (Manifold)

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS02

Near Jordan, NY 13080

Chuck

Job Details: 07/28/2022

Installed the customers burner caps. Unit tested good I explained to the customer that the griddle would be shipped directly to there home. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS0

Near Penfield, NY 14526

Jeremy

Job Details: 07/28/2022

Customer stated door is popping open and not closing correctly. Adjusted door slightly and door closes better. Door is closing and sealing properly. Door pops open when left door is opened and closed while right is closed. Closing right door after left door and doors close properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS

Near Penfield, NY 14526

Jeremy

Job Details: 07/28/2022

Unit had F8E4 error again upon arrival. Customer stated unit was filled with suds. Customer is using plant based detergent causing over sudsing in dishwasher. Advised customer to switch to non plant based pods. Replaced sump screen for broken clip and missing track stop. Unit operates as expected.

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Spencerport, NY 14559

Dave L

Job Details: 07/28/2022

Unit is not heating due to 0vac going to heater from receptacle. Customer will need to have an electrician correct voltage issue.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Walworth, NY 14568

James

Job Details: 07/28/2022

Replaced pressure sensor and cleaned pressure hose. Tested diagnostics and started and cancelled quick cycle. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Irondequoit, NY 14609

Andres

Job Details: 07/28/2022

Replaced ice maker. Once ice maker was installed I heard it cycle and call for water. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Fairport, NY 14450

James

Job Details: 07/28/2022

Unit not making ice. Found fill tube frozen. Defrosted fill tube and cycled icemaker in Diagnostics. Customer is to monitor.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Penfield, NY 14526

James

Job Details: 07/28/2022

"Unit not draining fully and leaving black residue inside. Tested unit, filter not sealing into sump allowing debris to get into spray arms. ; ordrng 1 W10872845 (Filter) and 1 WPW10463906 (Screen) and 1 WPW10491331 (Arm) and 1 WPW10498900 (Spray arm)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Penfield, NY 14526

James

Job Details: 07/28/2022

Unit loud in spin and agitation. Found pulley cover contacting cam pulley. Replaced cam and adjusted pulley shield. Unit functions properly. ; used 1 W10721967 (Cam) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB8

Near Rochester, NY 14618

James

Job Details: 07/28/2022

Unit not making ice. Cycled valve from icemaker and tested motor. Motor on icemaker is dead. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Rochester, NY 14610

James

Job Details: 07/28/2022

Unit making rattling noise. Found blower wheel loose. Tightened blower and tested.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14611

James

Job Details: 07/28/2022

Freezer not defrosting. Replaced thermistor and defrosted evaporator. Leveled fridge. If problem persists replace control. ; used 1 Wpw10383615 (Therm) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 07/28/2022

Unit still not self defrosting. Replaced control and tested forced defrost mode.

We serviced a

JENN AIR OVEN

Model JMW2427DS01

Near Hemlock, NY 14466

Dave F

Job Details: 07/28/2022

Replaced console. Tested buttons for functionality. All operations normal.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14609

Andres

Job Details: 07/28/2022

"Replaced heating element for service pointer issue. Tested it and watched for leaks, did not see any unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW02

Near Canandaigua, NY 14424

Dave F

Job Details: 07/28/2022

LED is out in freezer. Receiving 120 VAC. Needs bulb. Ordering LED for repair. Customer is paid in full.; ordrng 1 W11520324 (LED)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Pittsford, NY 14534

Dave F

Job Details: 07/28/2022

"Customer concerned about noise coming from fridge. Checked ice maker, evap freezer fan and compressor sounds. No abnormalities detected. Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Rochester, NY 14605

Dave F

Job Details: 07/28/2022

Replaced freezer fan motor. Tested. Operating normal.

We serviced a

FRIGIDAIRE OVEN

Model LGGF3043KFE

Near Rochester, NY 14623

Dave F

Job Details: 07/28/2022

"Bake temp not increasing. Found weak ignitor. Replaced ignitor. Unit tested, operating normal.; used 1 WRS312SNHW02 (Ignitor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Macedon, NY 14502

Dave F

Job Details: 07/27/2022

"Unit shuts off shortly after cycle is started. Correct input AC voltage. Normal air flow through venting. Continuity check on wire harness to moisture sensor: true. Lowered front legs to balance unit to ensure clothes will make contact with moisture bar. Tested unit with damp clothes and is drying normally. If issue persists, order WP3387223 and WPW10298258. Call Techline on site."

We serviced a

MAYTAG OVEN

Model MET8665XW02

Near Macedon, NY 14502

Dave F

Job Details: 07/27/2022

'Feature not available' error message on screen. Needs control board to repair. Ordering control board.; ordrng 1 WPW10365407 (Control Board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Palmyra, NY 14522

Dave F

Job Details: 07/27/2022

"Replaced freezer evap Fan. Tested, all operations normal."

We serviced a

WHIRLPOOL OVEN

Model WEG730H0DS0

Near Victor, NY 14564

Dave F

Job Details: 07/27/2022

"Low speed cooling fan error. Tested in self-diagnostics, no other error messages. Needs cooling fan for repair.; ordrng 1 W11107275 (Cooling Fan)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL1

Near Canandaigua, NY 14424

Dave F

Job Details: 07/27/2022

Unit not draining. Found foreign object obstructing drainage and broken propeller blade on drain pump. Ordering drain pump for repair.; rqstng P&A on 1 W10348269 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Honeoye, NY 14471

Dave F

Job Details: 07/27/2022

Water leaking out of dispenser. Found water valve stuck in open position. Ice maker wouldn't cycle. Ordering ice maker and water valve for repair. ; rqstng P&A on 1 W10179146 (Water Valve) and 1 W10300022 (Ice Maker)

We serviced a

GE RANGE

Model JGB281DER3BB

Near Rochester, NY 14609

Andres

Job Details: 07/27/2022

Replaced gas line that leads to burner and igniter and burner on back right. When I tested the front left burner it was not igniting on its own. Their is gas going to burner but it's not coming in contact with igniter. Unit needs new burner.; ordrng 1 WB16T10046 (Burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Clay, NY 13041

Chuck

Job Details: 07/27/2022

"Customer stated that fresh food compartment is not cooling. After inspecting unit i discovered that the fan in the freezer compartment is not running. Fan is getting voltage, ordering fan motor W11224591; ordrng 1 W11224591 (Fan motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Liverpool, NY 13090

Chuck

Job Details: 07/27/2022

Replaced right side adjuster and both right and left tracks. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Liverpool, NY 13088

Chuck

Job Details: 07/27/2022

Customer stated that she saw flames coming from under the bottom cavity of oven floor. After inspecting the unit i discovered that a thermal event happened cracking the left side of bake element. Replaced bake element W10779716. Unit tested good S7734184963

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Syracuse, NY 13208

Chuck

Job Details: 07/27/2022

Customer stated that fresh food compartment is not cooling. After inspecting the unit i discovered that the fan was iced up and not running. I defrosted fan with steamer and fan started to operate normally. I explained to the customer about over packing the freezer compartment. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Warners, NY 13164

Chuck

Job Details: 07/27/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Hilton, NY 14468

Dave L

Job Details: 07/27/2022

Replaced failing drain pump motor. Ran test cycle to verify operation. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Hilton, NY 14468

Dave L

Job Details: 07/27/2022

Replaced sump due to an open wash motor. P&L covered by whirlpool W13N7T1APL1; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

WHIRLPOOL DRYER

Model VGD6505GW

Near Spencerport, NY 14559

Dave L

Job Details: 07/27/2022

Customer concerned about temperature of the vent and cabinet. Found unit to be working normally. Cycles on and off as it should. Vent tested ok

We serviced a

WHIRLPOOL WASHER

Model WET4027HWo

Near Ontario, NY 14519

James

Job Details: 07/27/2022

Unit dead full of water. Cleaned out drain pump and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Webster, NY 14580

James

Job Details: 07/27/2022

Unit doesn't spin. Agitator spins and basket doesn't. Grinding noise when moving basket and gearcase leaking. Clutch not activating. Neutral wire damaged at stator. ; ordrng 1 W11162440 (Control) and 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10915700 (Stator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leicester, NY 14481

Jeremy

Job Details: 07/27/2022

Customer stated unit not making ice. Checked and found E5 error and discovered no water is filling when water is called for. Ice maker fill tube is frozen. Ordering icemaker.; ordrng 1 W11579560 (ICEMAKER)

We serviced a

KITCHENAID MICROWAVE

Model KMBS104EBL03

Near Avon, NY 14414

Jeremy

Job Details: 07/27/2022

Replaced magnetron and control for no heat. Unit checks good.

We serviced a

WHIRLPOOL DRYER

Model WGD8300SW0

Near Rush, NY 14543

Jeremy

Job Details: 07/27/2022

"Dryer was unplugged, gas unhooked and the back panel was removed upon arrival. Reinstalled back panel and removed front panels for inspection. Found evidence of lint burning inside of dryer. Customer reinstalled vent and hooked up gas. Vacuumed out lint from inside unit inspected all components, found no evidence of damage. Air flow is restricted, advised customer to have venting cleaned. Ran dryer and found valve coils are bad. Replaced coils, unit checks good.; used 1 279834 (COIL KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Rochester, NY 14618

Jeremy

Job Details: 07/27/2022

Found that control is sending low voltage to motor. Unable to verify operation of motor due to low voltage. Ordering motor and control. ; ordrng 1 W11085683 (Motor and Sump) and 1 W11305303 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Baldwinsville, NY 13027

Chuck

Job Details: 07/27/2022

"Customer stated that unit is not cleaning dishes and there are stains in the tub. No codes. Ran a diagnostic test cycle in which the unit operated normally. I explained to the customer how the unit works, run the hot water at the sink before starting a cycle, run a cycle with affresh to clean the unit and how much detergent to use."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Rochester, NY 14618

Andres

Job Details: 07/27/2022

Ice container was out of place so optics were not communicating and cycling the ice. Put ice container back in place.

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Rochester, NY 14620

Andres

Job Details: 07/27/2022

Called customer let them know I was on my way. They did not answer and voicemail was full. Showed up to house knocked on door no one answered. Waited 15min but no one showed up.; saved tckt