Near Fairport, NY 14450
Dave
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KFIS25XVMS2 "Replaced control board on rear of unit for not cooling . Programmed unit , unit tested good ."
Near Fairport, NY 14450
Dave
Job Details: 11/07/2019
REFRIGERATOR MAYTAG MFI2269DRH00 Unit had frost build up in freezer section . Ran unit in force defrost . Cleaned condenser coils for unit getting hot . Tested unit . Tested good .
Near Brockport, NY 14420
Shaiman
Job Details: 11/07/2019
DRYER WHIRLPOOL MEDC465HW0 Contacted tech line for suggestions to a resolution. Agent stated the drum and rollers should be replaced. Replaced drum and installed maintenance kit. Customer monitor. SR: 7726310806
Near Spencerport, NY 14559
Shaiman
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW4816FW2 "Replaced gear case, splutch, actuator and block. Unit testing good."
Near Dansville, NY 14437
Steve
Job Details: 11/07/2019
WASHER MAYTAG MVWB835DW4 "Replaced lid lock for f5 lid lock error. Found the bezel that holds lock is broken. Ordering bezel. ; ordrng 1 W11237157 (BEZEL), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
Near Fairport, NY 14450
Dave
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV1 Ice maker had an ice cube jammed causing the unit to leak . . Cleared ice cube . Tested unit . Tested good . Turned humidity control on .
Near Caledonia, NY 14423
Steve
Job Details: 11/07/2019
REFRIGERATOR KENMORE 25378984801 Replaced defrost timer and cleaned coils for no cool. The refrigerator tests good
Near Caledonia, NY 14423
Steve
Job Details: 11/07/2019
COOKTOP KITCHENAID KGCD807XBL02 Replaced switch and knob that was damaged on previous visit. The cook top tested good.
Near Rochester, NY 14618
Evan
Job Details: 11/07/2019
WASHER MAYTAG MVWB835DW3 Replacing water valve due to unit leaking from thermostat on valve. Replaced valve and ran diagnostic cycle. Unit tested good could not get unit to leak. No service call fee due to this job being a C/B; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Lima, NY 14485
Steve
Job Details: 11/07/2019
RANGE WHIRLPOOL WEGA25H0HN0 Tightened internal screw in handle for loose handle. The user interface would not scroll properly. Reset control and ui is working. If problem persists preorder W11339753 user interface.
Near Rochester, NY 14612
Shaiman
Job Details: 11/07/2019
DRYER AMANA NGD4655EW2 Customer reports the unit makes a thumping noise. Installed maintenance kit and seems as if the sound got louder. After further investigation discovered a screw inside the felt track on the front panel. Removed screw. Unit testing good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Rochester, NY 14620
Shaiman
Job Details: 11/07/2019
DISHWASHER KENMORE 665.13933K015 Customer reports a burning smell. Discovered remains of a burned object on the heating element. Removed the charred item off the heater. Ran a diagnostics test. Heater is still functioning. Suggested to run the dishwasher through a full cycle before loading with dishes. Unit testing good.
Near Victor, NY 14564
Dave
Job Details: 11/07/2019
OVEN MAYTAG MER6772BAS Oven has a run away temperature error . Tested sensors tested good . Unit needs control board 74006215 . Part is discontinued. Customer will look into getting a board .
Near Penfield, NY 14526
Evan
Job Details: 11/06/2019
WASHER MAYTAG MHW6630HC0 Customer stating that unit not spinning out correctly and power button is sticking. Checked for error codes. Unit is displaying code f0e2 for oversuds. This is causing issue with unit not spinning out clothes properly. Cleared code and spoke with customer about correct usage. Power button issue is intermittent. Ordering console ; ordrng 1 W11325573 (CONSOLE )
Near Hilton, NY 14468
Shaiman
Job Details: 11/06/2019
DRYER WHIRLPOOL MGDX655DW2 "Customer reports the unit runs, but does not stop & the timer doesn’t move. Timer should be replaced. ; ordrng 1 WPW10642928 (TIMER)"
Near Spencerport, NY 14559
Shaiman
Job Details: 11/06/2019
WASHER MAYTAG MHWE201YW00 "Customer states the unit won’t drain, and F3E2 shows on display. Customer cleaned drain pump. F3E2 F9E2 F9E1 codes stored. Attempted to run auto test and the F3E2 error code displayed shortly after initiating test cycle. Continuity present thru water temp sensor harness. No continuity present through water temp thermistor. Thermistor should be replaced in order to further diagnose. ; ordrng 1 WPW10467289 (NEGATIVE THERMISTOR CONTROL)"
Near Brockport, NY 14420
David
Job Details: 11/06/2019
RANGE KITCHENAID KSGG700EBS1 Glass ordered was not needed ordering front door glass; ordrng 1 W10915619 (glass-door)
Near Rochester, NY 14613
David
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Fresh food evaporator is frosting up again. Unit was taken out of 8 hour defrost. Ordering cover fan controls and ice bin parts covered per KB. ATEC warranty; ordrng 1 W10633627 (motor-evap) and 1 W10878993 (cntrl-elec) and 1 WPW10347093 (ice container) and 1 WPW10501260 (cover-evap)
Near Farmington, NY 14425
Dave
Job Details: 11/06/2019
VENTHOODS WHIRLPOOL UXT4130ADB2 Motor not turning on . Unit has power . Ordering motor W11105126; ordrng 1 W11105126 (motor-fan)
Near Victor, NY 14564
Dave
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Ice maker cycling . Do not hear water valve turn on . Ordering water valve WPW10498976 . Bring ice maker W10884390 with in case .; ordrng 1 WPW10498976 (valve), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
Near Rochester, NY 14621
Evan
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit would not start cycle. Upon inspection discovered that unit was displaying code f5e2 for lid lock fault. Replaced lid lock. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14609
Evan
Job Details: 11/06/2019
RANGE WHIRLPOOL WFG540H0ES1 Replacing both rear valves and orifice assembly due to local gas company red tagging unit for leak. Replaced valves. Replaced burners. Tested burners. Unit tested good. Advised customer to have Rge out to untag unit
Near Pittsford, NY 14534
Evan
Job Details: 11/06/2019
RANGE WHIRLPOOL WFG525S0HT1 Customer stated that front left burner would not light. Upon inspection discovered that ignitor was failing to light. Replacing burner head due to unit not lighting front left burner. Replaced burner. Tested burner. Unit tested good
Near Fairport, NY 14450
Steve
Job Details: 11/06/2019
MW-HOOD COMBO MAYTAG MMV4206FZ2 Ordering control board for intermittent no operation. ; ordrng 1 W11256464 (CONTROL)
Near Rochester, NY 14624
Shaiman
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT750SAHW0 Replaced both drain hoses. Repair successful.
Near Pittsford, NY 14534
Steve
Job Details: 11/06/2019
OVEN KITCHENAID KFGD500ESS04 Ordering control for not regulating temps in both ovens. Ordering both oven bottoms for warped bottoms. ; ordrng 1 W10877013 (cntrl-elec) and 2 WPW10292551 (pan OVEN BOTTOM )s
Near Ontario, NY 14519
Evan
Job Details: 11/06/2019
WASHER MAYTAG MVWB980BG Replacing bearing due to original bearing kit causing squealing noise since prior repair. Replaced bearing. Reassembled unit ran diagnostic cycle ran unit on high spin. Unit tested good
Near Rochester, NY 14620
Shaiman
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW4950XW3 "Customer states unit gets to the spin cycle but never spins. F7E5 F7E1 error codes stored. Ran auto test cycle. Motor only hums once it reaches the spin cycle. Inner basket would not move freely. Freed the basket, unit still wouldn’t spin. Motor should be replaced. Customer declined further repair."
Near Rochester, NY 14621
Steve
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Ordering both door slides for freezer due to door not closing properly. Ordering evaporator fan motor for not running. ; rqstng P&A on 1 WPW10397635 (slide RIGHT) and 1 WPW10397636 (slide LEFT) and 1 WPW10464673 (motor-evap)
Near Rochester, NY 14624
Steve
Job Details: 11/06/2019
OVEN WHIRLPOOL WOD51ES4ES00 Found no heat at broiler or bake element. Ordering control and fuse. ; ordrng 1 W10807576 (cntrl-elec) and 1 W11034459 (thrmst-fix)
Near Rochester, NY 14624
Shaiman
Job Details: 11/06/2019
DRYER AMANA NED4655EW1 Customer concerned about drying performance. Vent is excessively long; beyond 8 feet. Suggested customer to shorten the exhaust vent for optimal performance. Unit testing good.
Near Rochester, NY 14624
Shaiman
Job Details: 11/06/2019
WASHER WHIRLPOOL WFW94HEXW2 "Customer states F6E2 displayed, changed UI, and code was still present. F6E1 F5E2 stored in diagnostics. Changing the door latch could resolve the stored issues, but informed customer the MCU could also be faulty. Customer declined further repair."
Near Geneva, NY 14456
Dave
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Dishwasher not filling with water . Ran unit in normal cycle didn't do anything . Float switch was stuck up . Checked for debris no debris. Reseated float switch ran unit in diagnostics. Unit tested good no error codes .
Near Brockport, NY 14420
David
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Unit is slightly warm in the freezer. Minimal product being stored. 10 in FR 40 in FF called Techline to document. This is normal operation for new top mounts and can be mitigated with extra product like ice bags or gallons of waterSr7726296875.
Near Spencerport, NY 14559
David
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ Damper is Making a noise. Used permanent gum to dampen noise. Unit is not as loud now.
Near Webster, NY 14580
David
Job Details: 11/06/2019
REFRIGERATOR GE GFSS6KKYCSS Fresh food defrost drain was frozen again. Removed evaporator cover and thawed entire line with plastic tubing. Sealed cover with permagum . ATEC warranty
Near Irondequoit, NY 14622
David
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB Replaced freezer led due toLights not working. Unit tested good
Near Spencerport, NY 14559
David
Job Details: 11/06/2019
RANGE WHIRLPOOL WFG371LVB Unit was not lighting due to a cookie sheet grounding the ignitor. Was able to recreate issue for the customer. Removed cookie sheet from storage drawer; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Brockport, NY 14420
David
Job Details: 11/06/2019
WASHER MAYTAG MVWB765FW3 Dislodged sheet from under agitator.
Near Rochester, NY 14618
Evan
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Customer stated that unit was not draining. Removed kick panel to inspect pump discovered that pump impeller would not spin while running drain cycle. Replaced pump and tested before reinstalling. Pump impeller is now moving. Reinstalled pump. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Ontario, NY 14519
Evan
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW7000DW0 Replacing gear case due to unit producing squealing noise while agitating during delicate cycle. Replaced gear case. Ran test cycle ran calibration cycle. Unit tested good
Near Geneva, NY 14456
Dave
Job Details: 11/06/2019
DRYER MAYTAG MED5630HC0 Tested dryer for squeaking. Plugged unit in and ran on timed dry on high .Unit tested good .
Near Honeoye Falls, NY 14472
Dave
Job Details: 11/06/2019
OVEN-MW COMBO KITCHENAID KOCE500ESS06 Unit has smell while running . Smells like the oil in the ovens when it's new . Called techline .SR 7726303286 . Techline suggested having customer run self clean and see if that helps .
Near Fairport, NY 14450
Dave
Job Details: 11/06/2019
RANGE WHIRLPOOL WFE525S0HV1 Right side door hinge failed . Replaced right side and left side hinge . Tested unit tested good . Door is closing .
Near Spencerport, NY 14559
David
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced cover and filter latch. Unit tested good
Near Avon, NY 14414
Dave
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Refrigerator noise that customer is hearing is the compressor buzzing after it starts up . Compressor quiets down after it runs for a few minutes . Tested thermistors in diagnostics. Evap fan works . Condenser fan works . Damper is working . Unit is working as expected.
Near Rochester, NY 14624
Shaiman
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW4955HW1 Customer states unit would not start. Could not get unit into diagnostics. Indicator light on control board was not illuminated. Replaced control and calibrated. Unit testing good.
Near Geneseo, NY 14454
Steve
Job Details: 11/06/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced user interface for incorrect display. The user interface tested good.
Near Scottsville, NY 14546
Steve
Job Details: 11/06/2019
REFRIGERATOR GE GTH17DBC2RBB Customer stated that there was no noise after previous visit. No repair needed but took the part in case it comes back.
Near Pittsford, NY 14534
Steve
Job Details: 11/06/2019
DISHWASHER FRIGIDAIRE FGHD2455NF1A No tech sheet. Could not find diagram for dishwasher parts online. Er 5 error. Customer is going to replace. No charge.
Near Rochester, NY 14621
Steve
Job Details: 11/06/2019
DRYER KENMORE 417.804127 Replaced bearing and heater housing for loud bearing and open heater.
Near Rochester, NY 14623
Evan
Job Details: 11/06/2019
DRYER WHIRLPOOL WGD4900XW0 Customer stated that unit was not drying properly. Upon inspection discovered that coils were failing to open gas valve causing unit not to heat. Replaced coils. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT) from stock
Near Fairport, NY 14450
Dave
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL MFI2067AEB Icemaker auger was jammed with ice. Defrosted icemaker and cycled icemaker . Unit is working as expected now . Customer will monitor. If problem persists order WPW10190981
Near Rochester, NY 14625
Dave
Job Details: 11/05/2019
WASHER WHIRLPOOL WFW72HEDW0 F3E1 water level sensor error F9E1 long drain error code . Found clothing inside washer filter . Removed debris and tested unit in auto diagnostics unit tested good .; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
Near Ontario, NY 14519
Dave
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ice building up left top of freezer, checked thermistors and defrost heater . Tested good . Evap fans are working . Replaced gasket on freezer door . Heated and seated . Door is sealing good . If problem persists order W10625070 and W10625069 brackets ."
Near Webster, NY 14580
Dave
Job Details: 11/05/2019
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced interlock , All switches and fuse . Adjusted door hinges as door was hard to open . Tested unit . Tested good."
Near Rochester, NY 14610
Evan
Job Details: 11/05/2019
OVEN KITCHENAID KEBC278KBL02 Replacing temp sensor due to unit failing to maintain consistent temperature in upper oven. Replaced temp sensor. Also replaced inner door glass due to glass having scratches along surface. Reassembled door. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDHE404DSS0 Replacing drain hose extension due to extension having pin hole in hose causing unit to leak. Replaced drain hose. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 11/05/2019
OVEN WHIRLPOOL WFE525S0HW1 Customer stated that unit was producing noise while preheating. Upon inspection discovered that mounting bar for bake element was causing noise. Covered feet of mounting bar with small pieces of aluminum foil. To prevent noise. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDTE104ESS1 Replacing wash motor due to unit leaking from diverter on wash motor. Replaced sump and motor. Ran diagnostic cycle. Unit tested good no leaks
Near Ontario, NY 14519
Evan
Job Details: 11/05/2019
DRYER WHIRLPOOL WGD4815EW2 Replacing cycling thermostat due to unit running too hot while in high heat. Replaced thermostat. Tested unit measured temperature at vent. Thermocouple was reading 160. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 11/05/2019
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that unit was not cleaning dishes and was unsure if unit was filling with water. Upon inspection checked for error codes. Unit was displaying codes 7-1 (no heat) 4-3 (wash motor not running) discovered that unit was filling but never moving water through cabinet. Replaced wash motor and ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 11/05/2019
DISHWASHER KITCHENAID KUDE20IXSS9 Customer stated that unit was receiving 120v but failing to allow cycle to start. Removed door panel to confirm control was getting 120v unit was receiving correct voltage. After plugging control back in and testing UI. Unit was allowing control to select functions. Reassembled unit and ran diagnostic cycle. Unit completed cycle as it should. Customer to monitor if issue arises again. Collecting service call fee
Near Rochester, NY 14618
Dave
Job Details: 11/05/2019
RANGE GE CGS990SET5SS Ignitor is cracked again . Replaced ignitor . Found the deflector had warped and hit the ignitor. Thinking this is what happened last time . Flattened pan . Tested unit . Tested good . If problem persists order WB13X25262 ignitor and WB49X27927 pan . Unit is covered by atec warranty
Near Penfield, NY 14526
Dave
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Different issue from previous trip . Freezer is leaking from the bottom right . Found the drain was frozen . Cleared drain tube tested unit . Tested good . Floor is very unlevel. Refrigerator is leaning to the right .
Near Gates, NY 14606
Shaiman
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer concerned about condensation at the top of the unit when cycles are done, but dishes are dry and clean. The customer is using heat dry & high temp wash. No error codes stored. Heater works in diagnostics. Contacted tech line. Whirlpool Tech Line agent suggests running hot water at the sink before starting unit, and opening the door once cycle is done. After getting off the phone, tested water temp going into unit. 85-90 degrees going in. Ran water at the sink, 109 degrees. Then started the dishwasher again while water at the sink was running and temp tested at 109 degrees. No issue present with unit. SR: 7726283301"
Near Churchville, NY 14428
Shaiman
Job Details: 11/05/2019
WASHER MAYTAG MVWB725BW0 Replaced sensor. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10178988 SENSOR
Near Rochester, NY 14612
Shaiman
Job Details: 11/05/2019
WASHER MAYTAG MHW3505FW1 Replaced valves and pressure sensor. Repair successful.
Near Rochester, NY 14617
Shaiman
Job Details: 11/05/2019
DRYER WHIRLPOOL WED8620HW0 Customer states unit does not dry well. No error codes stored. Unit is heating as it should. Vent tested fair. No issues present.
Near Victor, NY 14564
Steve
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found fill tube for ice maker was frozen. The water tap is restricted. Causing fill tube to freeze. The customer is going to replaced water tap
Near Canandaigua Historic District, NY 14424
Steve
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Found door not aligned properly on brackets. Realigned door and heated and reformed gasket. Removed ice from evaporator fan motor for ice accumulation on fan from gap in door.
Near Farmington, NY 14425
Steve
Job Details: 11/05/2019
WASHER WHIRLPOOL WFW5620HW0 The washer is making creaking sound when in agitation and spin. The washer is sitting on pedestal. The pedestal in making the noise. Tried lowering front legs. Customer is going to contact Home Depot for pedestal squeaking.
Near Irondequoit, NY 14609
David
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced door parts due to freezer door sitting crooked
Near Rochester, NY 14626
David
Job Details: 11/05/2019
DRYER MAYTAG MGDB835DW4 Replaced drive motor control and cut out. Unit tested good.
Near Webster, NY 14580
David
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn fresh food gaskets.
Near Webster, NY 14580
David
Job Details: 11/05/2019
DISHWASHER KITCHENAID KUDL15FXSS1 Unit is not washing due to an open wash motor. Quoted Description Part Number Part Quantity ANC Availability Code Rate Line TotalMOTOR/PUMP & SUMP ASSM TALL TUB WPW10418332 $224.49 1 KKAA44 2 day(s) J13 $104.65 $224.49Parts: $224.49 Service Charge: $89.95 FRL: J13 - $104.65 Additional Labor: $0.00 Tax: $33.53 Other: $12.00 Completed Job Rate: $464.62 Customer is going to think about the repair and will call us with an answerFor sump replacement.
Near Williamson, NY 14589
Evan
Job Details: 11/05/2019
MICROWAVE WHIRLPOOL KMHC319ESS4 Replacing capacitor and diode due to unit failing to heat consistently. Replaced both parts and ran test cycle. Unit is still only heating on certain functions. Unit will heat on popcorn setting and reheat beverage setting but unit is failing to run magnetron otherwise. Issue is stemming from control. Ordering control ; ordrng 1 W11218381 (CONTROL )
Near Webster, NY 14580
David
Job Details: 11/05/2019
DRYER MAYTAG MGD7000AW0 Door hinge is bent causing door to sag. Replaced door hinge.
Near Rochester, NY 14609
David
Job Details: 11/05/2019
OVEN WHIRLPOOL WFG550S0HZ1 Replaced bent doorHinges. Unit tested good
Near Rochester, NY 14618
Shaiman
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDFE104HBL0 Customer concerned about a plastic piece in the bottom of the unit. The part was not from the dishwasher. Unit testing good.
Near Rochester, NY 14618
Shaiman
Job Details: 11/05/2019
WASHER MAYTAG MHW5100DW0 Replaced drain pump and pressure switch. Unit testing good.
Near Rochester, NY 14620
Steve
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced damper for grinding damper. The damper tested good.
Near Victor, NY 14564
Steve
Job Details: 11/05/2019
WASHER MAYTAG MVWB766FW0 Replaced gearcase for loud gearcase. The washer tested good
Near Rochester, NY 14626
David
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced RH FF door due to dent.
Near Canandaigua, NY 14424
Steve
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Replaced dispenser motor and shaft for seized motor. The dispenser motor tests good.
Near Webster, NY 14580
Evan
Job Details: 11/05/2019
WASHER WHIRLPOOL WTW6200VW0 Replacing bearing and drain pump due to unit failing to drain and unit beginning to sound noisy while in spin. Replaced pump. Replaced bearing. Ran diagnostic cycle. Unit tested good
Near Macedon, NY 14502
Dave
Job Details: 11/05/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced fan and fan support. Ran test four in diagnostics. Zip tied and foil taped thermistor in correct location according to Service pointer. Test four passed . Unit tested
Near Rochester, NY 14616
David
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced door due to broken liner. Defrosted freezer and racks
Near Macedon, NY 14502
Dave
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Replaced evaporator. Tested unit . Tested good .
Near Webster, NY 14580
David
Job Details: 11/05/2019
RANGE WHIRLPOOL WFG525S0HZ1 Hinges are bent ordering hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Rochester, NY 14612
David
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Ice bin was not fully seated causing it to make contact with the bail arm shutting her moduleOff. Re adjusted bin. Ice maker cycled andFilled. ATEC warranty as a courtesy.
Near Irondequoit, NY 14617
Shaiman
Job Details: 11/05/2019
WASHER WHIRLPOOL WFW75HEFW0 "Customer reports sometimes the unit doesn’t drain as it should, has to run drain and spin cycle following a normal cycle when the bellow drain gets full. F9E1 & F5E2 error codes stored. Bellow seems to be clogged. Replacing bellow and drain pump. ; ordrng 1 W11106747 (BELLOW) and 1 WPW10605427 (DRAIN PUMP)"
Near Rochester, NY 14621
Steve
Job Details: 11/05/2019
RANGE WHIRLPOOL WFE320M0ES2 Found the active hinge has broken internally. Ordering hinge. ; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Macedon, NY 14502
Steve
Job Details: 11/05/2019
DISHWASHER MAYTAG MDB4949SHZ0 Found motor buzzing inside motor. Ordering motor/sump. ; ordrng 1 WPW10591570 (pump&motor)
Near Rochester, NY 14623
Shaiman
Job Details: 11/05/2019
WASHER WHIRLPOOL WETLV27HW0 Customer states unit will not go past rinse cycle. F7E1 error code stored. Ran auto test cycle. Unit sounds as if the motor attempts to agitate but only makes a humming noise. Same scenario when entering spin cycle. Basket spins freely. Motor should be replaced. ; rqstng P&A on 1 W10890624 (MOTOR )
Near Rochester, NY 14625
Evan
Job Details: 11/05/2019
REFRIGERATOR KENMORE n/a This ice maker is for my parents fridge can you please send it along in my drop for the next night. ; ordrng 1 D7824706Q (ICE MAKER )
Near Rochester, NY 14626
David
Job Details: 11/04/2019
DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !
Near Rochester, NY 14626
David
Job Details: 11/04/2019
RANGE WHIRLPOOL WEG750H0HZ0 All of the pilot tubes are damaged ordering orafice holders ; ordrng 1 W10867780 (holder-orf) and 1 W11122530 (holder-orf) and 1 W11122534 (holder-orf) and 1 W11122547 (holder-orf)
Near Webster, NY 14580
Evan
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW6200VW0 Customer stating unit is flashing LD code during cycle. Code stands for long drain. Discovered that pump was receiving power but failing to drain water from tub. Bearing is also beginning to go bad. Ordering bearing kit and drain pump. ; ordrng 1 W10435302 (BEARING KIT) and 1 W10536347 (DRAIN PUMP )
Near Rochester, NY 14612
David
Job Details: 11/04/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced noisy evaporator fan. Unit is much more quiet now