We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Webster, NY 14580
Andres V
Job Details: 05/04/2023
Unit stopped making noise when I pulled machine apart and put it back together. Drum seems to be out of round theirs a gap when it is tumbling also theirs a gap between the front panel and cavity of unit. ; ordrng 1 279740 (Front panel) and 1 W10828905 (Bulkhead) and 1 W10899578 (Drum) and 2 WPW10359270 (Shaft)s and 2 WP348197 (Washer)s and 2 W11229607 (Nut)s
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Webster, NY 14580
Dave L
Job Details: 05/04/2023
Tested washer in diagnostics and normal. No errors and the machine tested normally. Suspecting am out of balance error to be the cause of the unfinished cycle. ; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rush, NY 14543
Jeremy
Job Details: 05/04/2023
Unit making excessive vibrating noise coming from back of unit. Determined noise to possibly be coming from copper water line rattling or compressor. Noise stops after moving unit slightly forward. Wrapped tape and foam around copper line and put foam under compressor. Unit running quietly. Customer to monitor.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/04/2023
"Upon replacing gearcase, rotator , stator , slider and clutch i discovered that the basket was not lining up with the new gearcase, i also found that new lid was defective. ReOrdering lid W11259006 and gearcase W11393685; ordrng 1 W11259006 (Lid) and 1 W11393685 (Gearcase)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Webster, NY 14580
Dave L
Job Details: 05/04/2023
Replaced pump assembly due to weak wash motor. Tested in diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Webster, NY 14580
Dave L
Job Details: 05/04/2023
Placed data loggers and removed air return restrictions. Placed perma gum in air supply. Returning to retrieve data loggers ; schdld next appmnt for 5/8 MON !
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Webster, NY 14580
Dave L
Job Details: 05/04/2023
Ui disconnect error. Found corrosion on UI connector. Cleaned connection. If problem persists order W11478526.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
Dave L
Job Details: 05/04/2023
"Freezer door harness is damaged at hinge causing no ice. Ordering freezer door ; ordrng 1 LW11026425 (Freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
Dave L
Job Details: 05/04/2023
Replaced freezer door due to open fill tube heater. Customer to monitor for ice after 24 hours
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Ontario, NY 14519
Andres V
Job Details: 05/04/2023
Customer showed us video of how unit would stop mid cycle. Unit does not have error codes. We can hear relay opening and closing when door switch is pushed in but takes a few seconds to register it. Unit needs new board. ; ordrng 1 W11618917 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Walworth, NY 14568
Andres V
Job Details: 05/04/2023
Replaced damaged lid. Tested it on a diagnostic. Unit is locking and working properly
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14618
Andres V
Job Details: 05/04/2023
"UI was unresponsive once it did come on it automatically started a cycle. I checked error codes found F0E5, F6E3,F2E1. Basket does not move freely gearcase is making a clicking noise when trying to spin. ; ordrng 1 W11419171 (ACU) and 1 W11478526 (Ui) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Rochester, NY 14618
Andres V
Job Details: 05/04/2023
"Found timer not working on certain cycles. Checked start switch and door switch both tested good. Gave customer quote for repair but wants to husband about it, if they want repair order (8566184); schdld next appmnt for 5/11 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Rochester, NY 14619
Andres V
Job Details: 05/04/2023
Ordered wrong harness ordering correct one. ; ordrng 1 W11650659 (Harness) and 1 W11399989 (Heat probe)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14607
Andres V
Job Details: 05/04/2023
Checked amp drawage found .98 amps being pulled. Checked freezer for frost build up but did not see any. Unit seems to be working properly. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Fairport, NY 14450
Jeremy
Job Details: 05/01/2023
"Unit not making ice. Found fill tube frozen up. Verified voltage to heater. Heater tested open. Unit needs freezer door (LW11026428). Quoted for freezer door replacement. Repair cost outweighs cost of refrigerator. Customer requested quote for repair, sending estimate.; rqstng P&A on 1 LW11026428 (Freezer Door) and 1 Sh15 (Shipping)"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Geneseo, NY 14454
Dave F
Job Details: 05/01/2023
Oven not lighting . unit has mice didnt find any chewed wires other then ground wire . Pushed unit back and the tested upper and lower oven both worked . Unit tested good. Would recommend another unit.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
James
Job Details: 05/01/2023
Unit grinding during agitating. Clutch nut unscrewed and pulley shield contacting pulley. Reinstalled nut and adjusted cover. Calibrated and tested Diagnostics cycle successfully. 30 days warranty on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Webster, NY 14580
James
Job Details: 05/01/2023
F7E1. Unit hums when agitating. Replaced capacitor and calibrated. Unit functions properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBB2
Near Webster, NY 14580
James
Job Details: 05/01/2023
Panel selects random cycles when operating. Replaced control panel and tested. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Rochester, NY 14626
Andres V
Job Details: 05/01/2023
Customer stated unit was not locking. I diagnosed unit found lock had shorted causing unit to turn on and off. I replaced lid lock and tested it. Unit is working properly
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Webster, NY 14580
James
Job Details: 05/01/2023
Replaced element and tested. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Webster, NY 14580
James
Job Details: 05/01/2023
Replaced drum and installed foam around blower housing. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near East Syracuse, NY 13057
Chuck G
Job Details: 05/01/2023
Replaced control. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Webster, NY 14580
James
Job Details: 05/01/2023
"S2291 parts labor for rails. Middle rails broken at welds. Rh adjuster broken. ; used 1 WPW10546503 (Adjuster), 1 W11259785 (Track), and 1 W11259786 (Track) from stock"
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Irondequoit, NY 14617
James
Job Details: 05/01/2023
"Unit not heating. Found thermal fuse blown. Replaced fuse and verified operation. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1FR
Near Hilton, NY 14468
Dave L
Job Details: 05/01/2023
Front panel and console are damaged. Ordering both; ordrng 1 W11622500 (Console) and 1 W11416371 (Front panel)
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Rochester, NY 14610
Andres V
Job Details: 05/01/2023
Customer stated fan and light were not coming on. I replaced the control but was still getting same result. Ordering left side control. ; ordrng 1 W11227003 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Rochester, NY 14618
Andres V
Job Details: 05/01/2023
I replaced the control board on unit. We're unsure of what's going on with this issue. I talked to DF about it and he believes it is a sealed system issue but not sure. Unit is cooling ok in fresh food but not the freezer. Customer states hes had to defrost this unit manually then it would cool fine. It is pulling 137 watts. Customer is to monitor the evap defrost pattern.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Churchville, NY 14428
Andres V
Job Details: 05/01/2023
Customer stated unit was not hearing again. I diagnosed unit found wrong fuse and magnatron was put on which caused fuse to pop and not heat. SR 7736297471; ordrng 1 W11256462 (Diode) and 1 W11391712 (Magnatron) and 1 W10832024 (Thermostat) and 1 WPW10574736 (Capacitor)
We serviced a
MAYTAG WASHER
Model mhw8630hw3
Near Spencerport, NY 14559
Andres V
Job Details: 05/01/2023
Got SAID code so unit can be connected to WiFi.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14617
James
Job Details: 05/01/2023
Replaced sump assembly and tested. Unit functions properly.
We serviced a
WHIRLPOOL OVEN
Model KFEG500EBL0
Near Irondequoit, NY 14617
James
Job Details: 05/01/2023
"Bake not working. Light bulb dead. 242v to element. Replaced element and bulb. Tested bake cycle successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE , used 1 Sh15, and 1 8009 (Bulb) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Avon, NY 14414
Jeremy
Job Details: 05/01/2023
Customer complaint oven not hot enough. Found that oven is heating properly. Calibrated unit up 15 degrees. Customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KTFM404KPS0
Near Livonia, NY 14487
Dave F
Job Details: 05/01/2023
Replaced dishwasher heater according to service pointer . Tested unit. Tested good; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rome, NY 13440
Chuck G
Job Details: 05/01/2023
Replaced compressor. Vacuumed unit down to 500 microns. Charged unit with 68 grams of R600a. Evap has a frost pattern. Unit tested good
We serviced a
KITCHENAID OVEN
Model KODE507ESS
Near Manlius, NY 13104
Chuck G
Job Details: 05/01/2023
"Replaced UI , upper & lower control and temp sensor. Tested lower oven monitoring temps. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13215
Chuck G
Job Details: 05/01/2023
Unit not spinning. Error code F7E6 and F7E7. Actuator tested bad. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Camillus, NY 13031
Chuck G
Job Details: 05/01/2023
Vibration sound coming from unit. After inspecting unit i found that the braided water supply was vibrating on the back panel. I repositioned the water line. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Rochester, NY 14623
Dave L
Job Details: 05/01/2023
"Used evaporator and compressor due to low side leak on the evaporator. Began cooling after repair. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11506619 COUPLER BR 8 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14624
Dave L
Job Details: 05/01/2023
Repaired connection to defrost heater that was preventing the defrost cycle from running.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB 0
Near Brockport, NY 14420
Dave L
Job Details: 05/01/2023
Upper rack clip on right side was out of place allowing the top rack to fall. Adjusted clip to allow for proper operation on top rack. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Brockport, NY 14420
Dave L
Job Details: 05/01/2023
Replaced torn gaskets
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14626
Dave L
Job Details: 05/01/2023
Unit was not cooling due to a frosted evaporator coil. Found disconnected heater connector at evaporator. Repaired connection and defrosted the evaporator. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS 1
Near Rochester, NY 14626
Dave L
Job Details: 05/01/2023
Customer concerned with operation of the dishwasher control panel. Found half seated connection from UI to control at the control board. Reseated. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Syracuse, NY 13219
Chuck G
Job Details: 05/01/2023
Freezer not cooling. Compressor drawing 1 amp. Evap has a frost pattern. Compressor and fans randomly stop. Control is unresponsive with no lights on. Fans compressor and connections test good. Ordering control W11562260; ordrng 1 W11562260 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hilton, NY 14468
Dave L
Job Details: 05/01/2023
The washer is rinsing everything in hot water. Found that the hoses were reversed. Switched hoses into correct position. Tested ok. P
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Scottsville, NY 14546
Jeremy
Job Details: 05/01/2023
"Fresh food section not cooling properly, freezer is proper temp. Damper motor was stuck closed. Ordering damper.; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near West Henrietta, NY 14586
Jeremy
Job Details: 05/01/2023
Drain pump is stuck on and door will not unlock. Was able to get unit in diagnostics and to fill. Found that unit is over sudsing. Filled and drained unit a few times. Advised customer to run clean cycle a few more times to flush remaining detergent from tub. Advised to run clean washer cycle regularly with affresh tablets. Unit operating as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Fairport, NY 14450
Jeremy
Job Details: 05/01/2023
Unit not making ice. Found fill tube frozen up. Verified voltage to heater. Heater tested open. Unit needs freezer door (LW11026428). Quoted for freezer door replacement. Repair cost outweighs cost of refrigerator.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Penfield, NY 14526
Jeremy
Job Details: 05/01/2023
"Customer concerned cooktop not level. Found that unit was out of level. Leveled unit and checked cooktop, unit checks good."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Brighton, NY 14620
Jeremy
Job Details: 05/01/2023
"Door will not unlock and drain pump stays on continuously. Unit does drain. Found some debris in pump and made sure air trap is clean. Unit has faulty pressure switch or control. Unit is stacked and dryer will need to be removed to perform further troubleshooting. Quoted for control and pressure switch. Customer stated they would have dryer removed. Customer will call to authorize repair.; rqstng P&A on 1 W11201286 (Control) and 1 WPW10448876 (SWITCH- WL), states that autho needed"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Spencerport, NY 14559
Jeremy
Job Details: 05/01/2023
New panel is dented. Re ordering panel.; ordrng 1 W10671878 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Victor, NY 14564
Jeremy
Job Details: 05/01/2023
"Freezer not cold enough, fresh food section fine. Found that ambient temperature around unit has been dropping below 50 degrees causing improper cooling. Explained unit should be installed where ambient temp does not go below 55 degrees. Unit operating as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, NY 14624
Andres V
Job Details: 05/01/2023
Customer stated unit is not making ice. Diagnosed unit found fill tube to be frozen. Ordering new door. ; ordrng 1 LW11026429 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Rochester, NY 14619
Andres V
Job Details: 05/01/2023
Customer stated unit was not cooling in the fresh food section. I found evap harness to be loose and heating element not coming on. Unit needs new harness. ; ordrng 1 W11405276 (Harness)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14619
Andres V
Job Details: 05/01/2023
"I replaced the gearcase, rotor, slider, agitator and lid. Calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
MAYTAG DISHWASHER
Model KDFM404KPS0
Near Irondequoit, NY 14617
Andres V
Job Details: 04/27/2023
Replaced connector to water valve. Tested unit dishwasher is now working properly.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Hilton, NY 14468
Dave L
Job Details: 04/27/2023
Customer was unable to get a load of wash to complete because the water supply was shut off. Instructed customer on how to properly start the unit. Tested ok when water was supplied
We serviced a
MAYTAG DISHWASHER
Model KDFM404KPS0
Near Irondequoit, NY 14617
Andres V
Job Details: 04/27/2023
Reolaced heating element for service pointer. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Canandaigua, NY 14424
Jeremy
Job Details: 04/27/2023
"Center oval burner slow doesn't ignite. Found that ignitor was misaligned causing spark to not hit gas. Adjusted ignitor, unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
Andres V
Job Details: 04/27/2023
"Customer stated unit is not turning on. This rent a center does not have a 220 plug. I did check door swtich, fuse, start switch and wiring but did not see anything wrong."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Webster, NY 14580
James
Job Details: 04/27/2023
Unit starts squeaking and vibrating excessively on high spin. Need basket/drum assembly. 10 years parts warranty. Need hoses replaced. ; ordrng 1 8212487RP (Hose)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14621
Andres V
Job Details: 04/27/2023
Terminal screw and nut where missing. Had extra ones I put on.
We serviced a
KENMORE REFRIGERATOR
Model 596.76572600
Near Rochester, NY 14612
Dave L
Job Details: 04/27/2023
Found unit running but not cooling. High side leak at the drain pan loop. System is likely contaminated. Customer is going to replace
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Pittsford, NY 14534
Jeremy
Job Details: 04/27/2023
Unit will not start and has F01 error code. Found that control board has burned out. Control is no longer available. Unit is not repairable.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Webster, NY 14580
James
Job Details: 04/27/2023
Unit leaking into door. Lower spray arm rotating intermittently and middle is not moving. Need pump. ; ordrng 1 WPW10455261 (Sump) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Greece, NY 14626
Dave L
Job Details: 04/27/2023
Customer canceled at the door no reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rochester, NY 14616
Dave L
Job Details: 04/27/2023
Replaced ice maker due to position switch failure. Tested ok in diagnostics. Cycled power. Customer to monitor after 24 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
Dave L
Job Details: 04/27/2023
"Water valve continues to fail. Voltage is correct to valve. Ice maker operates normally. Worked with DF for parts order ; ordrng 1 W11666461 (Tube) and 1 W10795418 (Tube) and 1 W11346622 (Filter housing) and 1 W11431179 (Tube) and 1 W11043763 (Control), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rochester, NY 14623
Dave L
Job Details: 04/27/2023
Customer had found water on the MVWB765FW3 floor after last load. Found drain hose clamp incorrectly placed allowing water to leak during drain reseat clamp tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Ontario, NY 14519
James
Job Details: 04/27/2023
Replaced acu and ui. Tested diagnostics cycle successfully.
We serviced a
MAYTAG DISHWASHER
Model WDF540PADM3
Near Fairport, NY 14450
Jeremy
Job Details: 04/27/2023
"Found that wash motor has failed, control is operating properly. Replaced pump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS3
Near Spencerport, NY 14559
Andres V
Job Details: 04/27/2023
"Replaced lower spray arm and door seal. Tested unit, dishwasher is working properly."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near West Henrietta, NY 14586
Dave F
Job Details: 04/27/2023
Replaced door switch and tested unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport, NY 14450
James
Job Details: 04/27/2023
Unit was stuck in defrost mode. Reset power and it began cooling. Customer is to monitor.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS22
Near Webster, NY 14580
James
Job Details: 04/27/2023
Porcelain support bracket was broken and element is hanging. Need support. ; ordrng 1 W10909479 (Support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near West Henrietta, NY 14586
Dave L
Job Details: 04/27/2023
Replaced compressor and pre cooler due to high side leak. Tested ok; dspstn on spec-tagged invntry: 1 W11504423 COUPLER AL 8X2 and 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Penfield, NY 14526
James
Job Details: 04/27/2023
Unit not heating. Element open. Replaced element and tested. Unit functions properly. One year warranty on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Jeremy
Job Details: 04/27/2023
"Freezer not defrosting. Replaced control for no auto defrost. Called techline, advised to replace UI SR 7736275790. Ordering UI.; rqstng P&A on 1 W11330971 (UI)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Macedon, NY 14502
Jeremy
Job Details: 04/27/2023
Door glass visibly damaged in packaging. Unpacked unit and found that cooktop is damaged and will not sit level. Manifold trim is bent. Console is bent and leaning forward. Left side panel is bent and dented. Bottom door is bent and will not open. Repair is not cost effective.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victor, NY 14564
Jeremy
Job Details: 04/27/2023
"Unit will not start and motor just hums. Found capacitor tests open. Replaced capacitor, unit tested good.; used 1 W11428524 (CAPACITOR) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Victor, NY 14564
Jeremy
Job Details: 04/27/2023
Replaced burner and ignitor for intermittent broiler operation. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14619
Andres V
Job Details: 04/27/2023
Customer stated unit was not dispensing water or making ice. I diagnosed unit found reservoir was empty and they didn't hold down water dispenser to fill it. Water line has a leak need new reservoir ; ordrng 1 W10801011 (Reservoir)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14624
Dave L
Job Details: 04/27/2023
Repaired UI that was flexing out of its brackets when trying to utilize the start and cancel buttons. Tests ok.
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Penfield, NY 14526
James
Job Details: 04/27/2023
"Unit not tumbling due to broken belt. Replaced belt and rollers. Unit functions properly. One year warranty on repair. ; used 1 4392065 (Kit), and 1 Sh15 from stock"
We serviced a
ROPER WASHER
Model RAX7245KQ0
Near Rochester, NY 14619
Andres V
Job Details: 04/27/2023
Customer stated unit was not spinning out. I diagnosed unit found bad lid switch. Replaced it and tested unit. Unit is working properly.
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Rochester, NY 14624
Andres V
Job Details: 04/27/2023
Replaced UI and tested it. Unit responds to commands now. While putting knobs back on noticed a cracked one that was not staying on. ; ordrng 1 W11156487 (Knob)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Rochester, NY 14618
Andres V
Job Details: 04/27/2023
Ordered wrong evap harness ordering correct one ; ordrng 1 W11452196 (Evap harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Syracuse, NY 13205
Chuck G
Job Details: 04/27/2023
"Customer stated that unit was leaking after first load but hadnt leaked since. No codes. I leveled unit , ran a diagnostic cycle in which the unit operated as intended with no leaks. I explained to the customer about cycle selection, dishwasher detergent and how to load the unit. Left part with customer. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Syracuse, NY 13208
Chuck G
Job Details: 04/27/2023
Door not sealing. After inspecting unit i found that the tabs on the gasket for the mullion are torn. Ordering gasket W11456682; ordrng 1 W11456682 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Syracuse, NY 13212
Chuck G
Job Details: 04/27/2023
Freezer gasket not sealing. I confirmed the issue. I reform the freezer gasket. Left part with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cicero, NY 13039
Chuck G
Job Details: 04/27/2023
"Customer stated that unit is leaking. Error code F8E4. I removed water from drip pan. After running a diagnostic cycle i discovered an extreme amount of suds indicating that dish soap was introduced to the unit, i found that the water was coming from the venting. I explained to the customer about the issue with using anything other then dishwasher detergent in the unit. I started a normal cycle with a tablespoon of olive oil to remove suds and asked customer to let the cycle complete. Left part with customer. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Clay, NY 13041
Chuck G
Job Details: 04/27/2023
Ice maker tested bad. Replaced ice maker. Cycled unit. Unit tested good
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Clay, NY 13090
Chuck G
Job Details: 04/27/2023
Fresh food compartment and freezer compartment not sealing. I reformed both gaskets. Unit tested good
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 04/27/2023
"Unit not heating. Heating Element tested bad , replaced element. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Syracuse, NY 13215
Chuck G
Job Details: 04/27/2023
Replaced damper. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14624
Dave L
Job Details: 04/27/2023
The customer is having an issue with the tub making contact with the cabinet during spin. Leveled unit. Ran quick wash to verify. Unit tested ok
We serviced a
KITCHENAID DISHWASHER
Model KTFM404KPS0
Near Livonia, NY 14487
Dave F
Job Details: 04/27/2023
Screws on inner panel backed out and the seal popped out so the door wont close. Fixed unit . Unit has not had pointer done for heating element W11540964
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14607
Andres V
Job Details: 04/27/2023
Installed new brackets on third rack. Unit is working properly.