We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ08
Near Pittsford, NY 14534
Josh Henchen
Job Details: 01/23/2023
"Replaced microcomputer, magnatron, diode, and Capacitor due to microwave running for a few secs and shutting off. Tested microwave, found fuse blown, replaced and tested, all functions as expected. Microwave checks good.; used 1 WPM0805101 (FUSE-20A) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spencerport, NY 14559
Dave L
Job Details: 01/23/2023
Unit has by been completing cycles. Found low flo error in diagnostics. Water supply was in the off position but there was still some cold water pressure to the unit. Turned both hot and cold water supply valves on. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHMXKQ05
Near Rochester, NY 14620
Andres V
Job Details: 01/23/2023
Replaced condenser fan. When I plugged unit back in it was in a defrost cycle so I could not get fan to turn on.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14624
Andres V
Job Details: 01/23/2023
Customer stated unit was leaking. I used clear door to diagnose unit and found spray arm to be cracked and causing leak.
We serviced a
JENN AIR BEVERAGE CENTER
Model JUB24FLERS00
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/23/2023
Replaced wine rack for broken closer. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spencerport, NY 14559
Dave L
Job Details: 01/23/2023
"Replaced broken motor, blower, and belt. Tested ok; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 341241 BELT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Andres V
Job Details: 01/23/2023
Installed new harness on unit.bmade sure thermostat was in right position and held down in place.
We serviced a
MAYTAG DRYER
Model MGDC500VWO
Near Rochester, NY 14610
Josh Henchen
Job Details: 01/23/2023
"Replaced Door Switch, Belt, and timer. Tested dryer with no change to heat, unit needs new ignitor 279311 and coils 279834. ; ordrng 1 279834 (COIL KIT) and 1 279311 (IGNITOR) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/23/2023
"Unit is not cooling. Found compressor does not run at all. Not getting proper DC voltage to inverter board from control. Ordering control and inverter.; ordrng 1 W11461108 (Inverter) and 1 W11580519 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Palmyra, NY 14522
Andres V
Job Details: 01/23/2023
"Installed new control, fan motor and thermistor. Plugged unit back in. Informed customer to wait 24hrs before putting food in freezer. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL COOKTOP
Model WFE540H0ES1
Near Fairport, NY 14450
Andres V
Job Details: 01/23/2023
Customer stated front left burner would only stay on high and would not go to low. Diagnosed unit found infinite switch to be faulty. Ordering new switch ; ordrng 1 W10857622 (Infinite switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25FFCH801
Near Fairport, NY 14450
Andres V
Job Details: 01/23/2023
Customer stated unit was working in the freezer but was not cooling in the fresh food secrion. I diagnosed unit and saw that the back panel was covered in ice in the freezer. I took off panel and saw evap was covered in frost. I put unit into a diagnostic mode and tried to run the heater but would not come on because of a bad bi metal. Unit needs new bi metal but it is no longer made. Customer wants part number so he can try and find it. Part # 2206506
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/23/2023
Water dispenser has a slow steady drip without activating dispenser. Ordering valve and water filter head.; ordrng 1 W11346623 (Filter Head) and 1 W11524655 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14610
Andres V
Job Details: 01/23/2023
Customer stated unit was making a noise when draining. I diagnosed unit found their was some debris in the pump. Cleared out all the debris and tested unit. Unit no longer makes noise.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Rochester, NY 14607
Andres V
Job Details: 01/23/2023
Customer stated unit was making a noise. I diagnosed unit found the nut that holds the splutch down fell off causing splutch to grind. I reccomended getting it replaced but customer wanted old one put back on. I found the nut I put it back together and tested it and did not hear any noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/23/2023
"Customer stated that unit is not cooling correctly. Freezer temp .09 and fresh food 38.6. I inspected unit, compressor, fan and fan harness tested good. Evaporator has a normal frost pattern with no ice buildup. Thermistor tested bad. Replaced thermistor WPW10384183. I asked customer to monitor and to call whirlpool if issue persists. Unit tested good ; used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/23/2023
"Customer stated that they are hearing a buzzing noise coming from the unit from time to time. After taking to the customer and inspecting unit i found that the noise that the customer is hearing is the ice box fan. Ice box fan tested good, i explained to customer that is a normal operating sound. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/23/2023
"Customer stated that unit is not washing the dishes properly. No codes. I ran a diagnostic test cycle in which the unit operated as intended, wash motor tested good. i inspected the spray arms and the spray arms tested bad as they are clogged with debris. Ordering lower spray arm W11101428 and middle spray arm WPW10448645; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Middle spray arm)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Jamesville, NY 13078
Chuck G
Job Details: 01/23/2023
"Customer stated that lights are flicking and ice maker doesnt always work. After inspecting unit i discovered that water has filled up the compartment that the deli drawer UI sits into, and that the orange wire going to UI has pulled out of the connector. Ordering left hand drawer W10815669 and UI WPW10769076; ordrng 1 W10815669 (Left hand deli drawer stainless) and 1 WPW10769076 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Manlius, NY 13104
Chuck G
Job Details: 01/23/2023
"Customer stated that they are hearing a clicking noise while dispensing water from unit. After inspecting unit i found that the inlet valve is clicking because the water pressure is too high going to unit. I turned down the water pressure going to unit by closing the supply valve 3/4 of a turn, Inlet valve stopped the clicking. Unit tested good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/23/2023
"Customer stated that he heard sparks and could smell a burning smell. Upon arrival unit was unplugged , i plugged unit back in and started a two minute cycle, i could not duplicate the sparks or burning smell but i didnt hear the transformer humming very loudly, i stopped unit immediately and unplugged. I explain to the customer that the transformer, capacitor and magnetron should be replaced. I called safety SR7735444529"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near East Syracuse, NY 13057
Chuck G
Job Details: 01/23/2023
Customer stated that unit will not power on. I could not get unit into diagnostics as the control was not responding to commands. Control tested bad. I quoted customer to replace control but they declined the repair due to the cost of the repair & control W11188527
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Shortsville, NY 14548
Jeremy
Job Details: 01/23/2023
Customer stated that cycle pauses after about 10 minutes on any cycle including timed dry and they have to start it again. Ran unit on timed dry and allowed unit to run for 25 minutes without issue. Ordering control and console for intermittent operation.; ordrng 1 W11526014 (CONTROL) and 1 W11413567 (Control Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Rochester, NY 14618
Josh Henchen
Job Details: 01/23/2023
"Replaced door switch due to intermittent lights, Found switch burnt. Tested after replacing door switch, refrigerator checks good."
We serviced a
KENMORE WASHER
Model 1102992310
Near East Syracuse, NY 13057
Chuck G
Job Details: 01/23/2023
"Customer stated that unit is not spinning out. Error code F7E1-basket speed fault, F0E5-off balance load. I preformed a tachometer verification test-tested good. I preformed a component activation test and the unit agitated, spin and drained as intended. Gearcase , actuator, lid lock and capacitor tested good. If issue persists unit will need control W10860464. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cicero, NY 13039
Chuck G
Job Details: 01/23/2023
Customer stated that freezer light is out and fresh food compartment is blinking. After inspecting unit i found that the freezer led module tested bad. Replaced led module. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ2
Near Cicero, NY 13039
Chuck G
Job Details: 01/23/2023
Replaced DSI and bake electrode. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manchester, NY 14548
Jeremy
Job Details: 01/23/2023
Customer stated lid is not locking and unit not functioning. Ran unit on normal with customer and explained the operation as it filled. Explained and demonstrated that lid does not lock until rinse phase. Unit operates as expected.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Victor, NY 14564
Jeremy
Job Details: 01/23/2023
"Unit out of level causing improper door alignment and door closure. Leveled unit, door closes properly."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14606
Josh Henchen
Job Details: 01/23/2023
"Replaced heating element due to a break in coils/no heat. Tested dryer, is reaching temp and cycling as expected. Dryer checks good."
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Rochester, NY 14611
Josh Henchen
Job Details: 01/23/2023
"Replaced wire harness and tested. Range door is unlocked and preheated to 350, operates as expected. Range checks good"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Rochester, NY 14624
Josh Henchen
Job Details: 01/23/2023
"Replaced door due to bent hinges not allowing door to close properly. Tested new Hinge and door, closing properly with a little resistance. Washer checks good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14624
Josh Henchen
Job Details: 01/23/2023
"Customer stated unit stopped spinning/advancing from final spin. Checked and found F2E1,F7E1. Capacitor isn't working properly. Ordering Capacitor W11428524.; ordrng 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Caledonia, NY 14423
Jeremy
Job Details: 01/23/2023
"Replaced door closer, bracket and gear for freezer door not closing properly. Due to location of unit (see attached photo) unable to verify proper seal on freezer gasket on left side. Gasket appears even across top and bottom. If problem persists unit will need to be removed from cabinet."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Geneseo, NY 14454
Jeremy
Job Details: 01/23/2023
"Unit has F8E4, F9E2 and F10E2 error codes. Found small amount of water in drip tray causing float switch to trip. Lower door seal is warped allowing water to escape. Ordering door seal.; ordrng 1 W11606677 (Door Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW
Near Rochester, NY 14616
James
Job Details: 01/23/2023
Filter housing dripping with water turned off. Replaced filter head and tested. Found no leaks.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53520CS4
Near Spencerport, NY 14559
Dave L
Job Details: 01/23/2023
Sr7835538180 documented sparking issue due to incorrect use of metal cooking rack.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Webster, NY 14580
Dave L
Job Details: 01/23/2023
Replaced wash basket. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Rochester, NY 14622
Dave L
Job Details: 01/23/2023
Unit is cooling poorly due to a low side leak at the evaporator. Customer was undecided and will let us know if they want Tom proceed with the repair; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11504445 and 1 W11504436 (6/8.1) and 1 WPW10143759 (Drier) and 2 W11506620 (8mm alum)s and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Dave L
Job Details: 01/23/2023
Replaced temperature sensor due to f3-e2 error. Cleared errors and tested in diagnostics . Customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KUDKO3ITBT1
Near Rochester, NY 14626
Dave L
Job Details: 01/23/2023
Replaced left side rack support.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Marcy, NY 13403
Chuck G
Job Details: 01/19/2023
Customer stated unit will not run a cycle. Error code F7E1-Tech missing. After inspecting unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good. ; used 1 W11395618 (Actuator) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14622
Andres V
Job Details: 01/19/2023
"Customer stated unit was not heating and making a noise. When I tested unit initially it did not heat up. I checked power, heating element and fuses. I then checked connections at the timer and temp knob. I did not see anything wrong. I tested unit again and it started heating. Unit seemed to have a loose connection. I could not duplicate noise, customer is to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Leicester, NY 14481
Josh Henchen
Job Details: 01/19/2023
"Customer stated lid cracked and washer making noise during spin cycle. Checked and found F2E1, Ran diagnostic cycle lid won't stay locked inless you put weight on lid, got to spin cycle and found noise coming from gearcase. Unit needs Gearcase W11393685, Lid W11130236, Rotor W10754161, Slider W10734521, 2xbearing W11579387; ordrng 1 W11393685 (Gearcase) and 1 W11130236 (Lid) and 1 W10734521 (SLIDER) and 1 W10754161 (Rotor) and 2 W11579387 (Bearing)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Leicester, NY 14481
Josh Henchen
Job Details: 01/19/2023
"Replaced shield due to damage from cam. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 01/19/2023
Customer stated dented front panel upon delivery and that there was no pading on the outside. Took picture of dented front panel and dishwasher needs sound proof pad. Ordering Front panel W11416371 and sound proof pad W11579564; ordrng 1 W11416371 (Front panel) and 1 W11579564 (Sound proof pad)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/19/2023
"Replaced inlet valve, unit still having issue. Water not flowing through filter housing and frozen reservoir. Ordering parts per SP W11451777A and housing.; rqstng P&A on 1 WP2300868 (5/16 union), ordrng 1 WP2198677 (1/4 union), rqstng P&A on 1 W10844267 (Housing) and 1 W10801011 (Reservoir) and 1 W10841140 (Food Grade Silicone)"
We serviced a
WHIRLPOOL WASHER
Model NTC3500FW00
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/19/2023
Replaced lid latch unit still has same issue. Found bent out of balance arm not hitting switch. Ordering out of balance arm assembly.; ordrng 1 W10869495 (Out of balance switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Farmington, NY 14425
Jeremy
Job Details: 01/19/2023
Customer stated unit not washing dishes. Unit has F4E3 error and wash motor does not run. Control sending proper voltage to motor. Ordering sump and motor.; schdld next appmnt for 1/23 MON !
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Rochester, NY 14623
Josh Henchen
Job Details: 01/19/2023
Customer stated burner comes on but shuts off at a certain point. Checked and found dual infinite switch not working properly. Ordering Switch W10857622.; ordrng 1 W10857622 (DUAL INFINITE SWITCH)
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW00
Near Farmington, NY 14425
Jeremy
Job Details: 01/19/2023
"Unit has F2E1 error and full of water. Found debris in drain trap causing blockage, got water to drain. Found that unit is extremely loud during spin and able to wobble basket by hand. Basket support is broken. Cost of repair outweighs cost of new machine."
We serviced a
WHIRLPOOL DRYER
Model MGD6230HC0
Near Rochester, NY 14609
Andres V
Job Details: 01/19/2023
"I replaced the UI. Tested unit, dryer now makes end of cycle noise."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Hilton, NY 14468
Dave L
Job Details: 01/19/2023
Replaced drain pump due to broken impeller. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Rome, NY 13440
Chuck G
Job Details: 01/19/2023
"Customer stated that unit is leaking from the left hand side of the door from day one of install. No codes. I verified the issue. I then raised the front of the unit to a 1/8 inch per foot pitch. I ran a diagnostic test cycle and the unit was still leaking from the door, i found evidence that water is getting past the tub gasket. Ordering tub gasket W11483553 and bottom door seal W11606677. ; ordrng 1 W11483553 (Tub gasket) and 1 W11606677 (Bottom door seal)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Whitesboro, NY 13492
Chuck G
Job Details: 01/19/2023
Customer canceled service as they received a unit exchange.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Utica, NY 13501
Chuck G
Job Details: 01/19/2023
Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Utica, NY 13502
Chuck G
Job Details: 01/19/2023
"Customer stated that unit is not filling with water.not draining or spinning. No codes. After inspecting unit i found a broken belt, replaced belt W11239857. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Whitesboro, NY 13492
Chuck G
Job Details: 01/19/2023
Replaced water filter housing. Unit tested good
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Vernon Center, NY 13477
Chuck G
Job Details: 01/19/2023
Customer stated that unit is not lighting on bake. I inspected unit and found that the bake igniter would light and get unit to temp in bake but would not relight as the igniter just keep clicking. Ordering DSI W11162730 and bake igniter WPW10324262; ordrng 1 W11162730 (DSI) and 1 WPW10324262 (Bake Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oneida, NY 13421
Chuck G
Job Details: 01/19/2023
"Customer stated that ice is not dispensing. No codes. After inspecting unit i discovered that the auger motor shaft is stripped causing blade to spin. Ordering auger motor W11310391, spacer W11378860 and yoke WP63052-2; ordrng 1 W11310391 (Motor) and 1 W11378860 (Spacer) and 1 WP63052-2 (Yoke)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 01/19/2023
Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fairport, NY 14450
Josh Henchen
Job Details: 01/19/2023
"Replaced fill valve due to being busted and water flooding out. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 01/19/2023
"Replaced control due to water valve not opening to allow water in. Ran diagnostic cycle, all functions as expected. Recommended a clean cycle to help remove extra suds."
We serviced a
WHIRLPOOL OVEN-MW COMBO
Model KOCE500ESS20
Near Churchville, NY 14428
Josh Henchen
Job Details: 01/19/2023
"Customer stated microwave wouldnt pop popcorn that great when he first got it. Now when he starts microwave it shows F1E5 after a few secs. Checked and found F1E5, order magnetron W11578959 and inverter W11578579.; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14610
Andres V
Job Details: 01/19/2023
"Customer stated unit would start then stop and she would have to start the cycle again. I diagnosed unit did not find any error codes. I made sure door is closing correctly and theirs no obstruction. Also checked the overflow tray but their was no water I couldn't duplicate issue, Unit is running properly, customer is to monitor unit. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Penfield, NY 14526
Andres V
Job Details: 01/19/2023
Customer stated unit was not spinning properly and making a noise. I diagnosed unit found the bolt that holds down the rotor snapped in half in the tub. I cannot get bolt out so a new tub would be needed. I told customer the price for the tub and he has decided to get a new washer.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Andres V
Job Details: 01/19/2023
Customer stated she had F7E1 error code. I put unit into diagnostic mode and ran a cycle. I heard a humming noise coming from underneath. I checked the capacitor and found an open line. Had capacitor with me I replaced it then tested it. Unit working properly now. ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Pittsford, NY 14534
Andres V
Job Details: 01/19/2023
"Customer stated unit was not washing. I diagnosed unit found that pump was not circulating the water. I replaced the sump and pump, tested unit. Unit now washes properly. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Pittsford, NY 14534
Andres V
Job Details: 01/19/2023
Customer stated clothes got stuck under the agitator. I found agitator was loose causing it to catch clothes. I took off agitator and tools clothes out. Put agitator back on and tightened down.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Irondequoit, NY 14609
James
Job Details: 01/19/2023
Unit leaking from ceiling. Dual valve cracked. ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14607
James
Job Details: 01/19/2023
Igniter not turning on. 120v to safety valve at infinite resistance. No neutral at igniter. Need valve; ordrng 1 WP98014893 (Valve)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2087HRP
Near Brighton, NY 14610
James
Job Details: 01/19/2023
Unit not making ice. Icemaker motor stripped. Replaced icemaker and cycled successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
KITCHENAID RANGE
Model KEBC247VSS02
Near Rochester, NY 14618
James
Job Details: 01/19/2023
F5 door lock error. Micro switch shorted and motor shorted to ground. Replaced latch assembly and tested oven and self clean. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Webster, NY 14580
James
Job Details: 01/19/2023
Replaced drawer and tested.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Webster, NY 14580
James
Job Details: 01/19/2023
Unit not washing. 115v to pump at 8.8ohms. Need pump and lower spray arm. Left part. ; ordrng 1 WPW10491331 (Spray arm) and 1 W11085683 (Pump)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Hilton, NY 14468
Dave L
Job Details: 01/19/2023
Replaced torn bellow. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Hilton, NY 14468
Dave L
Job Details: 01/19/2023
Replaced Gearcase due to failing seal. Tested ok; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rochester, NY 14612
Dave L
Job Details: 01/19/2023
Belt guard came off and was rubbing on belt. Ordering cover and belt. ; ordrng 1 W11409708 (Belt guard) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Rochester, NY 14621
Dave L
Job Details: 01/19/2023
Found open shifter. Control only sending 60 vac to shifter. This is damaging clutch. Ordering another clutch and control. ; ordrng 1 W10812418 and 1 W10754448 (Clutch)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ05
Near Rochester, NY 14621
Dave L
Job Details: 01/19/2023
Unit is not cooling due to a low side leak. Ordering evap and compressor; ordrng 1 W11407409 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Process tubes) and 1 W11209866 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Webster, NY 14580
Dave L
Job Details: 01/19/2023
Wash basket is significantly out of round causing the unit to become out of balance. Ordering wash basket. ; ordrng 1 W10752719 (Tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
Dave L
Job Details: 01/19/2023
Fresh food evaporator is frosting on left side due to poor cover seal and bowed drain pan. Ordering cover and pan kit; ordrng 1 W11457241 (Drain pan) and 1 W11211387 (Cover)
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HZ2
Near Webster, NY 14580
James
Job Details: 01/19/2023
F6e1 turned on bake and turned off and flame continues. Unplugged unit and burner was still lit. Turned off gas supply. Gas valve is stuck on to bake burner. Called safety. 7735526725. 1-866_550_5136; ordrng 1 W10919226 (Valve gas)
We serviced a
KITCHENAID OVEN
Model KFDD500ESS02
Near Webster, NY 14580
James
Job Details: 01/19/2023
Upper door hinges frozen need hinges. Replaced broiler on lower and preheated oven successfully. ; ordrng 1 WPW10485733 (Hinge lh) and 1 WPW10485732 (Hinge rh)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pittsford, NY 14534
Jeremy
Job Details: 01/19/2023
"Customer stated laundry not spinning out. Unit has F9E1 and F3E1 error codes and door does not unlock. Found that coin trap was full of debris causing slow drain situations. Removed debris, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 01/19/2023
"Replaces shield due to damage to shield and control for faulty operation. Ran diagnostic cycle, all functions as expected. Ran Drain and spin cycle, operates as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Oneida, NY 13421
Chuck G
Job Details: 01/19/2023
Customer stated that the freezer gasket has been replaced a month ago and the units freezer door is still not sealing and ice is building up on the door. I verified the issue. I put heat on the gasket to try to reform but the gasket is still setting 1/4 inch away from frame of unit and thats after stretching the gasket out using paper towels under the gasket trying to stretch it. Ordering stainless freezer door LW10858419; ordrng 1 LW10858419 (Freezer door stainless)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near East Syracuse, NY 13057
Dave F
Job Details: 01/18/2023
Helped 57 sealed system
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Sodus, NY 14551
James
Job Details: 01/18/2023
Unit needs W11135391Panel flashing several leds. Reset and problem remains. Need panel. Customer contacting Maytag for authorization.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Clifton Springs, NY 14432
Jeremy
Job Details: 01/18/2023
Freezer door gasket does not stay seated in door. Found channel in freezer door is warped in left corner causing seal to pop out. Ordering freezer door.; ordrng 1 LW10636409 (Freezer door)
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Newark, NY 14513
Jeremy
Job Details: 01/18/2023
"Customer stated unit sounded like metal was banging in drum. Ran diagnostic cycle and found no abnormal noises. Inspected rotor and shocks, all properly secured. Inspected top and found counter weight bolt slightly loose possibly causing noise. Tightened bolt, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Pittsford, NY 14534
Jeremy
Job Details: 01/18/2023
"Replaced icemaker and container, unit checks good.; dspstn on spec-tagged invntry: 1 SH15 STANDARD S/H"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Sodus, NY 14551
James
Job Details: 01/18/2023
Control will not turn on. Found door switch broken. Disconnected door switch and bypassed to test control. Freezer at 15 ff at 37. Adjusted damper. Need switch. ; ordrng 1 W11384469 (Switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pittsford, NY 14534
Jeremy
Job Details: 01/18/2023
"Unit is shaking excessively during spin cycle. Tub was favoring right side of unit, adjusted leveling legs so tub is centered in cabinet. Unit checks good. If problem persists order basket drive and gearcase."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2412SF0A
Near Fairport, NY 14450
Jeremy
Job Details: 01/18/2023
Replaced door latch for no function. Unit tested good.
We serviced a
MAYTAG DISHWASHER
Model KDTE334GPS0
Near Brockport, NY 14420
Dave L
Job Details: 01/18/2023
Found befits jamming drain pumpImpeller. Quoted for drain pump. Customer declined to repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Penfield, NY 14526
Jeremy
Job Details: 01/18/2023
"Icemaker not working. Water frozen in fill chute and unit does not cycle when test switch is pressed. Thawed ice and replaced icemaker, unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Webster, NY 14580
Andres V
Job Details: 01/18/2023
"I replaced the bellow. Tested it in a diagnostic cycle, unit no longer leaks and is working properly; dspstn on spec-tagged invntry: 1 W11106747 BELLOW"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Brockport, NY 14420
Dave L
Job Details: 01/18/2023
"Switch that was received was broken. Re ordering switch; ordrng 1 WP3149400 (Switch) and 1 W11517959 (Burner), dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ
Near Spencerport, NY 14559
Dave L
Job Details: 01/18/2023
Found iceMaker fill tube frozen. Cleared tube and tested. Tests ok