Service History 71 - Appliance Tec

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 08/09/2022

"Customer stated F8E4 code is flashing. Checked and found F8E4 with no water in tray currently, cleared codes. Reattached tray and tested dishwasher. Diagnostic & Quick wash functioning as expected. Dishwasher checks good. Told customer to monitor dishwasher if problem persists to call back."

We serviced a

WHIRLPOOL WASHER

Model WTW4930XW3

Near Honeoye Falls, NY 14472

Josh Henchen

Job Details: 08/09/2022

Customer stated lid lock light flashing. Checked and found no error codes. Unplugged washer and plugged back in. Ran diagnostic check. Washer checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

Unit making gear sound when dispensing water. Checked water pressure. Customer just switched filter. Ordering water valve.; ordrng 1 W11482383 (Water Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

Unit making loud noise and vibrating heavily while in spin. Found rear left rod with very little recoil. Ordering suspension rods for repair.; ordrng 1 W11130362 (Suspension Rods)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

"Replaced heating element per Service Pointer, W11540964, S17304. Tested in self-diagnostics, verified no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fairport, NY 14450

Ray Benedetto

Job Details: 08/09/2022

"Unit threw overfill code overnight when unit was not in use. Overfill tray full of water. Previous tech replaced heating element. Emptied tray. Ran auto-diagnostic, no errors or sign of leaks. Ran unit for 30+ minutes, could not find any leakage. Found water mark on pan beneath where water valve is positioned. Ordering valve for repair.; ordrng 1 W11434044 (Water Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/09/2022

"Unit leaking from front door. Unit had float switch error. Leaks during wash cycle. Ordering inner door and float switch to repair.; ordrng 1 WP8269259 (Gasket) and 1 WPW10346525 (Float Switch) and 1 WPW10195037 (Arm), used 1 W11513971 (Inner Door) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 08/09/2022

"Unit had water long fill code. Entered diagnostics and cleared error code. Tested in diagnostic mode, all operations normal. Tested in regular cycle, all functions working. If issues persists, will need water valve and control board."

We serviced a

WHIRLPOOL FREEZER

Model WRT518SZFM00

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 08/09/2022

Customer states freezer works but refrigerator is not cooling. Found evaporator fan not running. It will run if you spin it to get it started but will not start on its own. Ordering evaporator fan motor. ; ordrng 1 WP2315539 (Evaporator fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/09/2022

Customer states washer fills slow. Ran diagnostic test found F8E1 long fill error code. Found cold water valve screen clogged. Cleaned screen. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES02

Near Skaneateles, NY 13152

Doug Balcom

Job Details: 08/09/2022

Replaced thermal fuse. Unit now powers up but doesn't heat oven. Found bad oven thermostat. Ordering part. ; ordrng 1 W11034459 (Thermostat fixed)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Honeoye Falls, NY 14472

Dave F

Job Details: 08/09/2022

Ice maker fill tray froze up and causing water to run over into ice bin and freezer and jam ice maker . Cleaned out ice maker and ice bin tray . Cycled ice maker . Tested good .

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ0

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

Found that left front burner will only stay on hight regardless of where switch is set. Also display is partially unreadable. Ordering infinite switch. Customer does not want to repair control at this time.; ordrng 1 WPW10434452 (Infinite Switch)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

"Replaced drain pump and harness for unit not draining, checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Macedon, NY 14502

Jeremy

Job Details: 08/09/2022

Unit has F6E1 error code and will not respond to any user inputs. Ordering user interface and control board and harness.; ordrng 1 W11460962 (User Interface) and 1 W11462458 (Control) and 1 W11084845 (Harness)

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

Found that user interface would not power on. Checked and found that UI was never plugged into control board. Plugged in UI and unit operates as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 08/09/2022

Customer stated unit would not start after using new detergent made too many suds. Unable to remove drip tray due to molding built in front of dishwasher. Advised customer to use detergent pods and avoid plant based detergents.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Rochester, NY 14618

Jeremy

Job Details: 08/09/2022

Replaced fresh food door for being dented and not sealing correctly. ; dspstn on spec-tagged invntry: 1 LW10668874 DOOR

We serviced a

KITCHENAID MICROWAVE

Model KMHC319EBS2

Near Pittsford, NY 14534

Jeremy

Job Details: 08/09/2022

"Found that door switches not engaging when door is shut. Replaced interlock assembly, unit checks good.; used 1 W11244490 (INTERLOCK) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Skaneateles, NY 13152

Doug Balcom

Job Details: 08/08/2022

Customer states unit will not run and continuously Beeps. Found water supply hose not tight and leaking. Tightened hose dried out drip tray and leak sensor. Rand diagnostic test. Unit is operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HS1

Near Liverpool, NY 13090

Chuck

Job Details: 08/08/2022

Customer canceled service

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Clifton Springs, NY 14432

Doug Balcom

Job Details: 08/08/2022

"Replaced motor, timer, blower wheel, belt, and thermal fuse. Unit is operating as designed; used 1 WP3392519 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Syracuse, NY 13212

Chuck

Job Details: 08/08/2022

Customer stated that she is hearing the unit struggle when its half way through the cycle. No codes. I ran a diagnostic test cycle and i noticed that the wash motor is intermittently struggling to start. Motor is getting the proper voltage. Ordering sump and motor W11025157; ordrng 1 W11025157 (Sump and motor)

We serviced a

WHIRLPOOL OVEN

Model KODE900HBS

Near Marion, NY 14505

Doug Balcom

Job Details: 08/08/2022

Customer states lower oven will not shut off. Ran diagnostic test. No codes. Ran upper and lower ovens. Lower oven stays on even when control says it's off. Until power is removed from unit. Ordering control and appliance manager expansion. ; ordrng 1 W11294389 (Appliance manager expansion) and 1 W11294388 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Newark, NY 14513

Doug Balcom

Job Details: 08/08/2022

Replaced top rack adjusters. Ran diagnostic test. No codes. Unit is operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near West Henrietta, NY 14586

Dave F

Job Details: 08/08/2022

Dispenser is spraying and filling the load and go . Dispenser we had replaced . Covering under ATEC warranty ; ordrng 1 W10862190 (dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Hamlin, NY 14464

Dave L

Job Details: 08/08/2022

Replaced shorted freezer led light and thawed fresh bf pod section ice maker fill tube. Recommending replacing water filter. Customer to monitor for ice after 24 hours ; used 1 W11205083 (Led) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM00

Near Rochester, NY 14607

Dave F

Job Details: 08/08/2022

Replaced auger motor and tested unit . Tested good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14617

James

Job Details: 08/08/2022

Unit not washing dishes. Upper rack falls off. Need adjusters and pump. ; rqstng P&A on 1 WPW10740410 (Adjuster) and 1 WPW10251047 (Cover) and 1 WPW10663572 (Mount)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Brockport, NY 14420

Dave L

Job Details: 08/08/2022

The customer is concerned with temperatures being low after preheat. Temps are being measured with an oven thermometer hanging from middle rack. Preheated to 350. Oven preheated normally. Calibrated oven. Customer toMonitor

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, NY 14610

Dave F

Job Details: 08/08/2022

Left hand end cap tab is broken . Ordering endcap . Customer is paid in full ; ordrng 1 W10122078 (endcap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14618

Dave F

Job Details: 08/08/2022

Replaced control and tested unit in diagnostics. Unit tested good . If problem persists order W11460962 UI; dspstn on spec-tagged invntry: 1 W11462458 CNTRL- ELEC

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Brockport, NY 14420

Dave L

Job Details: 08/08/2022

"Replaced thermistor due to restricted airflow error. Error came back during test. Ordering control. ; ordrng 1 W11133021, dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD618ESS

Near Pittsford, NY 14534

Dave F

Job Details: 08/08/2022

Replaced inverter and tested unit . Compressor turned on and started cooling .

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Rochester, NY 14606

Dave L

Job Details: 08/08/2022

Moisture on mullion due to moisture control setting off. Turned on moisture control.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Webster, NY 14580

Andres

Job Details: 08/08/2022

Customer stated panel was not responding to commands. Diagnosed unit and found that is unresponsive when trying to change cycles. Also found a faulty lid lock. I checked for error codes but did not find any. Unit needs new UI and lid lock; ordrng 1 W11135391 (UI) and 1 W10810403 (Lid lock)

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/08/2022

Found bolt that holds wash plate was loose and splines inside washplate slightly worn causing washplate to spin freely. Tightened bolt and unit operates as expected. Should replace washplate and bolt to complete repair. Customer elected not to proceed.

We serviced a

MAYTAG DRYER

Model MGD8630HC0

Near North Chili, NY 14514

Ray Benedetto

Job Details: 08/08/2022

"Unit would not power on. Verified incoming voltage. Found loose flat ribbon connector on user interface. Re-seated and unit powered on. Tested for heat, operating normal. Recommended customer clean venting."

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14619

Ray Benedetto

Job Details: 08/08/2022

Replaced motor and noise ceased. Verified unit was heating.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near Rochester, NY 14626

Dave L

Job Details: 08/08/2022

Re connected right hand door link. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Ontario, NY 14519

Andres

Job Details: 08/08/2022

"Replaced Ice maker, cycled it. Ice maker called for water and is working correctly."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL1

Near Ontario, NY 14519

Andres

Job Details: 08/08/2022

Replaced rack adjuster. Put rack back in place.; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Fairport, NY 14450

Dave F

Job Details: 08/08/2022

Replaced water valve and calibrated unit . Ran auto diagnostics. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WFE320M0ES2

Near Ontario, NY 14519

Andres

Job Details: 08/08/2022

Showed up to customers house and was told that they canceled the appt.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Farmington, NY 14425

Jeremy

Job Details: 08/08/2022

Replaced motor and control for error code and wash motor not running. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14612

Dave L

Job Details: 08/08/2022

Replaced evaporator and compressor due to poor cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 WPW10143759 DRIER-UV DYE

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Waterloo, NY 13165

Doug Balcom

Job Details: 08/08/2022

Replaced timer and knob. Unit is operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/08/2022

Customer states some buttons aren't working. Found some buttons not working. Removed ribbon cable cleaned contacts and reseated cable. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Webster, NY 14580

Andres

Job Details: 08/08/2022

"Customer stated lights were flickering. Diagnosed unit and found the main light to be causing the issue, also ice maker lever was out of place so unit was making to much ice. Put lever back in place and cleared mold and ice tray as well. They also said middle crisper was broken. Ordering new LED light and crisper.; ordrng 1 WPW10515058 (Led light) and 1 WP2188656 (Crisper)"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Victor, NY 14564

Jeremy

Job Details: 08/08/2022

Replaced control for stuck relay and cooling fan for being noisy. Unit checks good.

We serviced a

AMANA MICROWAVE

Model AMV2307PFS07

Near Brighton, NY 14610

Ray Benedetto

Job Details: 08/08/2022

"Replaced socket and light bulb. Tested, light working, unit heating.; dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Syracuse, NY 13212

Chuck

Job Details: 08/08/2022

"Customer stated that unit is defective and drain hose wont fit on wash motor. I inspected unit and could find no defects. The customer was trying to hook the hose directly onto the back of the wash motor, i explained to the customer that the drain hose installed onto the water inlet assembly. I installed drain hose in the proper location. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Liverpool, NY 13088

Chuck

Job Details: 08/08/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ

Near Rochester, NY 14612

Dave L

Job Details: 08/08/2022

Documented shelf issue with tech line. They are recommending shimming with foam. Ordered recommended kit; used 1 819043 from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Rochester, NY 14618

Jeremy

Job Details: 08/08/2022

Found that dishwasher is leaking from left side of door. Ordering tub seal.; ordrng 1 W11177741 (Tub Seal)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/08/2022

"Unit was leaking. Replaced heating element per Service Pointer W11540964, S17304. Found leak at black hose going into motor. Ordering hose for repair.; ordrng 1 W11460960 (Hose), used 1 W11537778 (Heater Element) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Rochester, NY 14618

Jeremy

Job Details: 08/08/2022

Found that unit will not drain. Checked and found that drain pump is getting voltage but impeller was seized. Ordering drain pump.; ordrng 1 W10914557 (Drain Pump)

We serviced a

KITCHENAID HOOD VENT

Model KECC667BSS02

Near Rochester, NY 14626

Dave L

Job Details: 08/08/2022

Replaced failed UI ATEC warranty

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14621

Josh Henchen

Job Details: 08/08/2022

Customer stated knocking/thumping noise. Check and found no codes. Ran diagnostic cycle all functions working as expected. Adjusted feet to level. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Rochester, NY 14618

Jeremy

Job Details: 08/08/2022

Found that led module in freezer has failed. Verified 120 volts to module. Ordering LED module.; ordrng 1 W11602886 (Module)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 08/08/2022

"Found that upper track wheel on right side became separated from track. Reinstalled rack properly, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Webster, NY 14580

Andres

Job Details: 08/08/2022

Replaced thermostat and duct air. Customer is to monitor and let us know if it continues.

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, NY 14450

Jeremy

Job Details: 08/08/2022

Replaced upper and lower racks and cup shelf for rusting.

We serviced a

JENN AIR BEVERAGE CENTER

Model JUB24FRERS00

Near Canandaigua, NY 14424

Dave F

Job Details: 08/08/2022

Unit is making noise while running but not while in home . Customer will try to get a video of the noise and reach back out to us with it . ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Irondequoit, NY 14617

James

Job Details: 08/08/2022

Replaced gasket and tested. No leaks found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14613

James

Job Details: 08/08/2022

Replaced control and thermostor. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GPS0

Near Rochester, NY 14609

James

Job Details: 08/08/2022

Replaced pump. Filter and screen. Tested diagnostics and verified operation.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rochester, NY 14609

James

Job Details: 08/08/2022

Replaced cam and calibrated. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near Webster, NY 14580

James

Job Details: 08/08/2022

Shelves came off track in freezer. Reinstalled shelves and tested. If problem persists order:W10858092

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, NY 14580

James

Job Details: 08/08/2022

Replaced freezer rails and adjusted water dispenser. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Webster, NY 14580

James

Job Details: 08/08/2022

Dropped off part

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Webster, NY 14580

James

Job Details: 08/08/2022

"F6e1. F0e1 f8e2. Unit will not spin. Mcu is burned. Need mcu. Customer opted to repair themselves. Part drop off. ; ordrng 1 WPW10374126 (Control), used 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near Rochester, NY 14612

Andres

Job Details: 08/08/2022

Customer stated unit was not sealing. When I arrived I asked customer where it was not sealing and he pointed out to the top corner. Door seal is not sealing all the way against the door because when door was made they used a little to much foam and so gasket is not sealing all the way but it is sealing against fridge.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mendon, NY 14506

Ray Benedetto

Job Details: 08/08/2022

Replaced ice maker. Verified unit cycled and filled.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/08/2022

"Found ice buildup in freezer, fridge not cooling. Thawed out ice. Freezer Thermistor ohm reading true. Techline recommended to replace control board, SR 7734295411. Ordering control board for repair.; ordrng 1 W11446726 (Control Board)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, NY 14617

Josh Henchen

Job Details: 08/08/2022

"Wont work inless the do a rinse and spin cycle first. Checked and Found F3E1,F6E3,F8E1,F8E3. Cleared Error Codes, Ran diagnostic cycle twice with no issues. Ran quick wash cycle with dull load of laundry no issues. Talked to them about overloading washer. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254EBL2

Near Rochester, NY 14617

Josh Henchen

Job Details: 08/08/2022

"Customer stated dishwasher wouldnt turn on to wash dishes. Checked and found F8F4,F5E1. Ran diagnostic cycle unit failed to advance pass wash. Need Drain Motor, Control, Motor & Sump. ; ordrng 1 WPW10455261 (Motor & Sump) and 1 W10866124 (Control) and 1 WPW10531320 (Drain motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, NY 14519

Josh Henchen

Job Details: 08/08/2022

"Called and customer, Mike stated left side top drawer isn't staying on left rail like it drops and gets stuck in freezer section. I will try to run out today if not I set appt up for tomorrow.; schdld next appmnt for 8/9 TUE !"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFW0

Near Rochester, NY 14622

Josh Henchen

Job Details: 08/08/2022

Customer stated that washer was flashing error codes. Customer told me they unplugged washer for 24hrs then plugged it back in. Customer stated washer is working fine no need to come in.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14609

Josh Henchen

Job Details: 08/08/2022

"Customer stated unit would fill with water and just shutoff. Checked and found F9E1, F0E5 with a constant humming noise. Ordering Capacitor and motor.; ordrng 1 W10890624 (MOTOR-DRVE) and 1 W11428524 (CAPACITOR)"

We serviced a

KITCHENAID DRYER

Model KGYS700JQ2

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/08/2022

"Customer stated they had a gas smell from dryer during use. Checked and found coils bad. Replaced coils,ran cycle. Dryer checks good; used 1 279834 (COIL KIT) from stock"

We serviced a

KITCHENAID COOKTOP

Model KECC508RPB004

Near Pittsford, NY 14534

Dave F

Job Details: 08/04/2022

Cooktop turning off by itself and control lock locking . Needs new control/UI WP8285922 . Glass top has crack . Glass top is NLA customer will look into new unit

We serviced a

MAYTAG DRYER

Model MGD5100DW0

Near Liverpool, NY 13090

Chuck

Job Details: 08/04/2022

Customer stated unit not heating . Igniter and thermistor tested bad. Unit also needs a dryer kit. Quoted customer for repair and they wanted time to think about if they should repair or purchase a new unit.

We serviced a

MAYTAG OVEN

Model CWE5800ACS

Near Rochester, NY 14617

Andres

Job Details: 08/04/2022

Customer stated that unit was not baking. Customer had board sent to get rebuilt since it is no longer made. I started a bake cycle and tested power at element. Element was not getting any voltage. I checked power outage at board but relay was not opening and sending power. Customer needs a new board.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Dansville, NY 14437

Jeremy

Job Details: 08/04/2022

Replaced freezer door for dent.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW1

Near Fairport, NY 14450

Jeremy

Job Details: 08/04/2022

"Replaced control, unit checks good.; used 1 Sh15 (Shipping) from stock"

We serviced a

JENN AIR RANGE

Model JES9800CAS02

Near Irondequoit, NY 14622

Andres

Job Details: 08/04/2022

"Customer stated bake element broke in half. Had element with me, replaced it and tested it. Element turned on. Customer also asked me about the door on how it's not closing properly. Unit needs both door hinges.; ordrng 2 74011475 (Hinges)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Syracuse, NY 13204

Chuck

Job Details: 08/04/2022

"Consumer states there was a boom noise when washing bed sheet, washer vibrated then moved and that something seems loose. No codes. I ran a diagnostic test cycle and i found that the tub ring had become detached from the tub. I reinstalled tub ring and ran another diagnostic cycle in which the unit operated normally. Calibrated unit. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Williamson, NY 14589

Andres

Job Details: 08/04/2022

Customer stated that unit is not locking so it won't spin. When I arrived customer started a normal cycle and I noticed that unit went from sensing to done and lid unlocked then locked but nothing happened. I put unit into a diagnostic mode and ran a cycle. Unit ran cycle successfully. Unit seems to be having an intermittent issue. Ordering ACU. 315-310-0323; ordrng 1 W11399433 (CNTRL- ELEC)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Williamson, NY 14589

Andres

Job Details: 08/04/2022

Customer canceled

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

James

Job Details: 08/04/2022

Freezer door frosting up. Gasket on lh and lower rh sides is bulging away from liner. Door are different thickness than each other. Ordering both doors. ; ordrng 1 LW11037738 (Door) and 1 W11223753 (Badge) and 1 W11566705 (Door)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport, NY 14450

Jeremy

Job Details: 08/04/2022

"Replaced control, able to get unit into diagnostic. Discovered drain pump does not run, discovered drain pump broken where wire harness plugs in. Ordering pump and harness.; ordrng 1 W11399437 (Drain Pump) and 1 W11545744 (Harness), dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 08/04/2022

"Unit has F9E2 error, found that drain pump is running intermittently. Ordering drain pump and control board.; ordrng 1 W11462458 (Control) and 1 W11412291 (Drain Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

Jeremy

Job Details: 08/04/2022

"Found that when ice is dispensed cubes will get caught in flapper and prevent it from closing causing air to leak into icemaker. Frost is building and dripping from dispenser. Ordering separator, retainer and motor box.; rqstng P&A on 1 W11423781 (Separator Assembly), ordrng 1 W11397167 (Retainer) and 1 W10771442 (Motor Box), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB07

Near Hilton, NY 14468

James

Job Details: 08/04/2022

Unit not making ice. Ice motor seized. Tested valve. Need icemaker. ; ordrng 1 W10916040 (Icemaker) and 1 Sh15

We serviced a

JENN AIR REFRIGERATOR

Model JF42NXFXDE02

Near Webster, NY 14580

Jeremy

Job Details: 08/04/2022

"Unit falls under special project and all LED modules need to be replaced. Ordering LED modules in accordance with special project.; ordrng 11 W11484836 (LED Module)s, dspstn on spec-tagged invntry: 1 W11484836 LED MODULE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

James

Job Details: 08/04/2022

Unit not making ice. E2 error. Replaced icemaker and cycled in Diagnostics. Customer is to monitor.

We serviced a

JENN AIR OVEN

Model JJW3830DS02

Near Webster, NY 14580

Jeremy

Job Details: 08/04/2022

Found that user interface intermittently becomes unable and no user inputs are registered. Ordering console.; rqstng P&A on 1 W11232121 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Rochester, NY 14624

James

Job Details: 08/04/2022

"Replaced control. Panel ordered doesn't have electronics. Need ui ; ordrng 1 W11088846 (Fascia ui), dspstn on spec-tagged invntry: 1 W11305303 CONTROL"

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWB

Near Rochester, NY 14615

James

Job Details: 08/04/2022

"Unit will not power on. Control panel is dead, latch is broken and control board overheated. Need panel. Latch and control. Panel is no longer available due to age. ; ordrng 1 6-919822 (Panel) and 1 Latch and 1 WPW10218837 (Control) and 1 Sh15"