We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Irondequoit, NY 14622
Andres V
Job Details: 08/22/2023
Found gap on bottom left side of fresh food door. Used heat gun to help gasket seal better.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14609
Andres V
Job Details: 08/22/2023
Installed new damper assembly. Informed customer to wait 48 hrs before putting her medicine back in just to make sure temps are not dropping
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRBB
Near Webster, NY 14580
James
Job Details: 08/22/2023
"Replaced compressor parts and repaired condenser. Pressure tested to 150psi. unit began cooling after repair. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 1 WR97X10021 COUPLER 1 WR97X10033 COUPLER , and 1 WR97X25268 COUPLER"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Spencerport, NY 14559
Dave L
Job Details: 08/17/2023
Replaced front panel due to dent. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
James
Job Details: 08/17/2023
Door not sealing due to screws backing out of rails. Installed loktite to screws and tightened them. Door closes properly.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14621
James
Job Details: 08/17/2023
Control shuts off when lid locks. Complaint of water on floor after cycle. Reseated connections on control and tightened water lines. Calibrated and tested. Found no leaks. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairport, NY 14450
Andres V
Job Details: 08/17/2023
"Replaced back left light with new updated light that caused other lights to go. Ordering new style to prevent lights from going out again. Water valve has a hairline crack causing leak. ; ordrng 1 W11601310 (Module) and 1 W10865826 (Water valve) and 1 WPW10577369 (Back cover), used 1 W11601310 (Module) from stock"
We serviced a
MAYTAG COOKTOP
Model MER8800FZ5
Near Farmington, NY 14425
Jeremy
Job Details: 08/17/2023
Customer concerned about mark on cooktop. Found that it was burned on food. Showed customer how to remove burned on food from cooktop and explained how to clean and polish cooktop.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Pittsford, NY 14534
Jeremy
Job Details: 08/17/2023
"Unit is not draining correctly due to the way drain is run, causing cycles to not complete. Drain hose goes down below the floor and is coupled to a black rubber hose with half inch copper tubing that goes back up through floor into cabinet where it connects to garbage disposal, see attached photos. Covered installation requirements with customer using printed instruction manual. Installation needs to be corrected for unit to operate properly."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Hilton, NY 14468
Dave L
Job Details: 08/17/2023
Ordered parts needed to complete repair. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14621
James
Job Details: 08/17/2023
"Unit stuck on sensing then cycle ends. No errors. Unit not agitating. Replaced capacitor and actuator. Calibrated and tested. Left valve. ; used 1 Wpw10006355 (Actuator), and 1 W11428524 (Capacitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Penfield, NY 14526
Andres V
Job Details: 08/17/2023
Installed new gasket. Tested unit on a normal cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14607
Andres V
Job Details: 08/17/2023
Installed new heating element and spray arm. Tested unit out unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Irondequoit, NY 14617
James
Job Details: 08/17/2023
Unit not heating. F7E1 error. Cleared errors and tested. Heater functions in diagnostics. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near West Henrietta, NY 14586
Dave F
Job Details: 08/17/2023
Tenant needed to reschedule. Apartment complex owns the unit ; dspstn on spec-tagged invntry: 1 WP3389441 CATCH
We serviced a
WHIRLPOOL DISHWASHER
Model 665.15829000
Near Lima, NY 14485
Jeremy
Job Details: 08/17/2023
Customer complaint unit is leaking. Ran unit and was unable to see any leaking. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Rochester, NY 14621
Dave F
Job Details: 08/17/2023
Asked customer said no parts were sent. Found defrost drain frozen . Defrosted and installed wire to go in drain . Unit tested good
We serviced a
GE REFRIGERATOR
Model GNE25JYKHFFSY
Near Webster, NY 14580
James
Job Details: 08/17/2023
Mullion dripping onto gasket. Found jumper wire disconnected in top of door. Reconnected and verified power to mullion.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lima, NY 14485
Jeremy
Job Details: 08/17/2023
"Unit not draining. Found loose wire connection on pump. Repaired wiring, unit tested good."
We serviced a
KENMORE REFRIGERATOR
Model 253.60502614
Near Rochester, NY 14610
Andres V
Job Details: 08/17/2023
Customer wants to wait on repair because unit started working properly and he does not want to change a part if not needed. He will be monitoring unit for the next week and let us know if Temperatures fluctuate. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Henrietta, NY 14467
Andres V
Job Details: 08/17/2023
"Customer stated unit was leaving a fish smell on dishes and also had clip fall off bottom rack. I suggested running an afresh tablet, she is using cascade pods and finish jet dry. Also suggested running hot water before starting a load. I put clip back on the bottom rack."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Hamlin, NY 14464
Dave L
Job Details: 08/17/2023
"Replaced valves, hose, bellow and dispenser housing due to leak. Tested ok; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hilton, NY 14468
Dave L
Job Details: 08/17/2023
Hub is stripped and no longer engaged with transmission. Wash-plate is seized to shaft. This is a good indication that the Gearcase spline is corroded and will not coupleTo a new hub. Customer declined to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Bloomfield, NY 14469
Jeremy
Job Details: 08/17/2023
Door gasket will not stay seated in door. Ordering fresh food door.; ordrng 1 LW10636410 (Door)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Victor, NY 14564
Jeremy
Job Details: 08/17/2023
"Customer complaint unit only filling with hot water. Found that hot water was connected to cold water on washer. Reversed hose connections, unit checks good.; dspstn on spec-tagged invntry: 1 W11165546 VALVE"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Victor, NY 14564
Jeremy
Job Details: 08/17/2023
"Unit leaking into drip tray from brass elbow water adapter. Tightened fitting, unit no longer dripping. Ran diagnostic cycle, completed without error."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Pittsford, NY 14534
Andres V
Job Details: 08/17/2023
Installed new sump and pump. Tested unit and watched for leaks. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Webster, NY 14580
James
Job Details: 08/17/2023
Replaced water line. Found mullion sweating. Disconnected condenser fan and waited 15 minutes. Lh side of mullion for about 2 feet is cold. Called techline sr7737119722. Unit non repairable
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 08/17/2023
Console is shorted causing the cancel button switch to activate drain sequence over and over. Float is clear. Display is unreadable. Ordering console. And UI; rqstng P&A on 1 W11413965 (Console) and 1 W11414079 (ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fairport, NY 14450
Andres V
Job Details: 08/17/2023
Unit will not wash because recirculating pump is not working. Unit needs new sump and pump; ordrng 1 W11665769 (Pump and sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14616
Dave L
Job Details: 08/17/2023
Customer concerned with ice production. As a test they had emptied the ice bin the night before. When I arrived the bin was about half full. This is consistent with the 72 hour time frame it takes to achieve a full bin. Testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Fairport, NY 14450
Andres V
Job Details: 08/17/2023
"Gasket on the mullium is tore causing warm air to enter unit, also gaskets on both doors are torn.; ordrng 1 W11455378 (Mullium) and 2 W11456682 (Gasket)s"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Webster, NY 14580
James
Job Details: 08/17/2023
Appointment set up for cooktop not oven. Need dispatch. F47 error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Rochester, NY 14617
Dave L
Job Details: 08/17/2023
Freezer door is misshaped at bottom leaving a sizable air gap into the freezer compartment. Door will need to be replaced before unit can be put back into use. ; ordrng 1 W11435329 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Webster, NY 14580
James
Job Details: 08/17/2023
Not washing not dropping soap pods. 4-3 7-1 errors. Wash motor and heater. Ran Diagnostics cycle successfully. Door not able to close properly. Adjusted feet and installed bracket on top of unit. Unit functions properly.
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRBB
Near Webster, NY 14580
James
Job Details: 08/17/2023
Compressor making noises and not cooling. Oil leaking from solder joint to condenser. Need compressor and lin repaired. ; ordrng 1 WR87X31765 (Compressor) and 2 WR97X10034 (5*6)s and 1 WR97X10021 (8mm) and 1 WR97X10036 (8*6) and 1 WR97X10033 (6*4) and 2 WR97X10031 (6*6)s and 1 WR97X10032 (6*2) and 1 WR97X25268 (5*7) and 1 WR98X45 (R600)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Manchester, NY 14504
Jeremy
Job Details: 08/17/2023
"Replaced slides, switch, fan motor for moisture build up and door not closing properly. Unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14626
Dave L
Job Details: 08/17/2023
Replaced broken drive belt. Venting is restricted and was disconnected when I arrived. Recommending venting be replaced before unit is put into use. Dryer tested ok ; used 1 341241 (Belt) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model GZ25FSRXYY1
Near East Rochester, NY 14445
Andres V
Job Details: 08/17/2023
Drain plug was clogged causing water to pool in freezer. Cleared all ice and drain plug. Unit is draining water now and working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/17/2023
Drain frozen and evap frosted up again. Thermistor was not secured properly and was not making contact with evaporator. Properly secured thermistor. Cleared drain and defrosted evaporator. Cleared drain tube in rear. Used Perma gum to seal around evaporator cover. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Rochester, NY 14613
Dave F
Job Details: 08/17/2023
Unit keeps turning on and off . Unplugged everything but the UI from the main board and it still is rebooting. Water valve makes noise every time it reboots. Ordering control and UI . May find other issues that could have caused problem. Need to tested everything after replacement ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Fairport, NY 14450
Andres V
Job Details: 08/17/2023
Installed new control board and tested unit. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Rochester, NY 14624
Dave L
Job Details: 08/17/2023
Unit will not produce ice. Manually filled ice maker in diagnostics. Unit displays lost position error and will not cycle. Ordering ice maker ; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Webster, NY 14580
James
Job Details: 08/17/2023
Replaced door glass and inspected.
We serviced a
GE DRYER
Model PTD60EBSR0WS
Near Rochester, NY 14624
Dave L
Job Details: 08/17/2023
Unit will not heat due to an open connection at the heater. Ordering heater assembly and high limit. Left unit unplugged. ; ordrng 1 WE11X21156 (Heater) and 1 WE04X30381 (High limit)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
James
Job Details: 08/16/2023
"Compressor locked. Pulling 8amps 19ohms, 6ohm, 13ohms across winding. Checked for leaks. Called techline. Sr7737109340. They said that voltage drop can cause compressor failure and to order part from Plainfield. ; ordrng 2 BPV31 (Piercing valve)s and 1 W11582579 (Compressor) and 1 W11504431 (5*7) and 1 W11506635 (Access) and 1 W11504416 (8.5*6) and 1 W11504415 (8.5*8)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Irondequoit, NY 14609
James
Job Details: 08/16/2023
R600 sealed system. Compressor is locked. Need compressor and leak test. ; ordrng 1 W11574734 (Compressor) and 2 W11504445 (5*4)s and 2 W11506621 (6mm)s and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 2 W11504436 (6*1.8)s and 2 W11504433 (6*4)s and 1 W11598434 (Evap) and 1 R600can and 1 W11506635 (Access)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14612
Dave L
Job Details: 08/16/2023
"Replaced tubes , shimmed , and libricated filter housing due to drips from dispenser. Drips stopped afterwards."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details: 08/16/2023
Condensation on mullion remains. Yoder loop is not making footContact at center of freezer mullion. Disconnected condenser fan to heat mullion. Corners improved but center still cold. Documented again with techline. Up for lead review
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRE00
Near Churchville, NY 14428
Dave L
Job Details: 08/16/2023
Replaced ice maker due to stripped motor gear. New unit cycled and filled. Customer to monitor after 24 hours. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Rochester, NY 14624
Dave L
Job Details: 08/16/2023
"Door panel has damage to vent re ordering door. ; ordrng 1 W11462451 (Panel), dspstn on spec-tagged invntry: 1 W11660284 CONSOLE and 1 W11409866 TUB"
We serviced a
MAYTAG DRYER
Model MGD5500FW1
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/16/2023
Replaced inner door for sagging and not closing. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Sodus, NY 14551
Andres V
Job Details: 08/16/2023
Found a large ball of lint in exhaust pipe causing bad airflow. Took out lint so air flows better to the outside.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Rochester, NY 14622
James
Job Details: 08/16/2023
Unit leaking underneath dishwasher. Found no leaks. Uninstalled dishwasher and tested. Found water leaking from hot water pipe to sink. Spray hose leaking as well. Need a plumber. Dishwasher functions properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HB04
Near Victor, NY 14564
Jeremy
Job Details: 08/16/2023
"Replaced magnetron and control, new inverter broken. Ordering inverter.; ordrng 1 W11325604 (Inverter)"
We serviced a
JENN AIR RANGE
Model JGR8890ADP
Near Rochester, NY 14618
Jeremy
Job Details: 08/16/2023
"Upper oven not heating. Found weak bake ignitor. Replaced ignitor, unit tested good.; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Williamson, NY 14589
Andres V
Job Details: 08/16/2023
Customer has a dent on the freezer door. ; ordrng 1 LW11026355 (Frzr door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14625
Andres V
Job Details: 08/16/2023
Unit is draining into a very small drain pipe underneath unit that has a corner and not letting water flow through properly causing it to back up. Reccomended customer redirects drain hose to garbage disposal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Penfield, NY 14526
Andres V
Job Details: 08/16/2023
Ice maker can't find home position. Checked for any obstructions but did not see any. Tried to cycle it but could not find home position. Ordering new ice maker. ; ordrng 1 W11658802 (Ice maker)
We serviced a
RAM VAN
Model PROMASTER CITY
Near Rochester, NY 14618
Andres V
Job Details: 08/16/2023
"Inspection doesn't expire till december, registration expires this month."
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS4
Near Rochester, NY 14607
Jeremy
Job Details: 08/16/2023
"Start and cancel buttons do not work. Tried reseating connectors on control and console, no change. Ordering console.; ordrng 1 WPW10475774 (Console) and 1 Sh15 (Shipping)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14612
Andres V
Job Details: 08/14/2023
Unit did not transfer software to new UI which cause it to not have software to run. Old part is not available to be put back on. Whirlpool has deemed this unit unrepairable. SR 7737088789
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Hilton, NY 14468
Dave L
Job Details: 08/14/2023
Found water in drip pan. Tightness water supply connections and re molded door seal. Ran diagnostics and quick cycle to monitor. Testes ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rochester, NY 14606
Andres V
Job Details: 08/14/2023
Replaced the tub ring per service pointer. Unit no longer splashing water on floor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Rochester, NY 14625
James
Job Details: 08/14/2023
"Rental unit. Need to verify proof of warranty with owner. Unit randomly turns fan on and cant turn off. Turn table makes grinding noise during cycle. Need control, panel, and motor. ; ordrng 1 W11552018 (Control) and 1 W10642989 (Turn motor) and 1 W11175576 (Panel)"
We serviced a
MAYTAG COOKTOP
Model MET8720DS00
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Replaced cooktop and inspected. Front left is pitting. Coating is defective. Reorder glass. ; ordrng 1 W10719620 (Cooktop)
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ00
Near Lima, NY 14485
Jeremy
Job Details: 08/14/2023
Upper oven not heating and giving door latch and UI error code. Found pinched wires between fan housing and air deflector. No broken wires noticed. Unable to activate any components in diagnostics.; ordrng 1 W11347847 (Door latch) and 1 W11594182 (Harness) and 1 W11594228 (Console) and 1 W11594418 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Door doesn't self close and moisture builds on gasket. Damper getting stuck and making loud noises. Need rails and damper. ; ordrng 1 WPW10479155 (Damper) and 1 W11668671 (Bracket lh) and 1 W11668671 (Bracket rh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ontario, NY 14519
James
Job Details: 08/14/2023
S16360 labor only. Thermistor loose on coil. Replaced fan harness and secured thermistor. Cleaned drain tube. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Webster, NY 14580
James
Job Details: 08/14/2023
Icemaker not filling. Found fill tube frozen. Defrosted fill tube and cycled valve. Valve not allowing water through. ; ordrng 1 WPW10498976 (Valve) and 1 SH
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Ui non responsive. Disconnected power to control and plugged in. Unit passed diagnostics cycle. If problem persists replace W11612324
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14606
Andres V
Job Details: 08/14/2023
"Replaced the dispenser because gasket fell off and could not put back on, right side of top rack is also broken and needs replacing. ; ordrng 1 W10712395 (Rack adjuster), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14624
Andres V
Job Details: 08/14/2023
"Fresh food section temp was 45 degrees and freezer was 1 degrees, unit had only been plugged in for a few hours. While I was in home I did not hear unit make noise customer was talking about but she did have a recording. Noise sounded like start device trying to start compressor but could not. Reccomended new capacitor and start device. ; ordrng 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14624
Andres V
Job Details: 08/14/2023
Unit was clogged at drain pump and would not let unit drain. I cleared out drain pump and tested unit. Unit now drains properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Churchville, NY 14428
Andres V
Job Details: 08/14/2023
"Unit was in defrost when I arrived I took a temp reading of fresh food to be at 44 degrees and freezer to be at 2 degrees, unit is making ice as well. Coils were covered in dog hair so I cleaned them. Customer is to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14619
Andres V
Job Details: 08/14/2023
Installed new trim piece on unit.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details: 08/14/2023
New panel is worse than previous. Customer will keep previously installed panel.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/14/2023
"Installed sound shield for excessive noise, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/14/2023
"Unit flashing PO, ice and water not working. Showed customer how to clear PO. Found water line kinked behind unit causing no ice production. Removed kink, unit tested good."
We serviced a
WHIRLPOOL LAUNDRY
Model WTW8127LW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/14/2023
"Unit not draining, drain pump just hums. Found and removed foreign object from drain pump. Ran diagnostic cycle, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/14/2023
"Replaced main harness, switch harness and regulator for repeat issue. Unit checks good."
We serviced a
MAYTAG FREEZER
Model MFF2258FEZ07
Near Caledonia, NY 14423
Jeremy
Job Details: 08/14/2023
Unit intermittently stops cooling and food in freezer thaws. Ordering control for intermittent operation.; ordrng 1 W11524469 (Control)
We serviced a
GE REFRIGERATOR
Model PDS22MBRBWW
Near Hilton, NY 14468
Dave L
Job Details: 08/14/2023
The compressor will not start due to a locked rotor. Can not recommend a repair due to age.
We serviced a
ROPER DRYER
Model RGD4640YQ2
Near Spencerport, NY 14559
Dave L
Job Details: 08/14/2023
Replaced timer due to worn contacts on timed dry. ATEC warranty on labor.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Avon, NY 14414
Jeremy
Job Details: 08/14/2023
"F7E1 error and motor does not run. Found faulty run capacitor. Replaced capacitor, unit tested good. S code S17538.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Replaced both controls and tested. Unit functions properly.
We serviced a
JENN AIR RANGE
Model SVD48600B
Near Webster, NY 14580
James
Job Details: 08/14/2023
Customer said she came to kitchen and smelled burning and found oven was heating without cycle being selected. Tested unit. Need control for intermittent stuck relay. Atec warranty. ; ordrng 1 WP71001799 (Clock)
We serviced a
GE REFRIGERATOR
Model GYE22GYNIFS
Near Canandaigua, NY 14424
Dave F
Job Details: 08/14/2023
Used GE tool . Temps in unit have been perfect. Freezer max temp was 5 degrees. Called techline and went over unit temps and run times . Customer did say they have had frost build up. GE has replaced freezer door and gasket prior. Freezer door gasket on bottom found the gasket was rippled in the center was not sealing all the way . Reheated gasket and stretched it it now seals. Silicone between liner and cabinet. Adjusted freezer temp down -2 GE techline had no recommendations. Customer will monitor ; dspstn on spec-tagged invntry: 2 WR97X21881 COUPLER 7MMX7MM
We serviced a
KITCHENAID OVEN
Model KFDD500ESS02
Near Spencerport, NY 14559
Dave L
Job Details: 08/14/2023
Customer stillConcerned with oven liner defect. Issue has been documented with techline previously. Contacted techline again to discuss surface temperature limits while using lower oven. Calibrated lover oven temp up 20 degrees to improve performance. Techline did not recommend a repair for the liner beyond touch up paint. Surface temp limits within tolerance. sr7736762914
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Rochester, NY 14612
Dave L
Job Details: 08/14/2023
Unit has stopped making ice. Tapped module with the end of a screw driver. Unit cycled and filled. Re ordering ice maker. ATEC warranty; ordrng 1 WPW10300022 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE0
Near Webster, NY 14580
Dave L
Job Details: 08/14/2023
Replaced open bake element. Preheated oven to 350 to verify. Tests ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14616
Dave L
Job Details: 08/14/2023
Replaced latch due to unit kit sensing lid was closed. Tests ok; used 1 W11307244 (Latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
Dave L
Job Details: 08/14/2023
Ice maker water connection was leaking at hinge. Removed small length of tubing to achieve a tighter seal. Tests ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Rochester, NY 14612
Dave L
Job Details: 08/14/2023
"Had customer let unit run for 24 hours before return visit. Found full and complete frost pattern. Ice maker fill chute leaks on evap fan during fill. Adjusted tube and chute connection and replaced fan. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Brockport, NY 14420
Dave L
Job Details: 08/14/2023
Freezer gasket will not stay attached to door. Secured gasket with adhesive. Left gasket with customer
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Andres V
Job Details: 08/14/2023
Door is sagging which causing tub to make contact with glass and scrape it. Unit needs new glass and cap hinge. ; ordrng 1 W11316777 (Clear door) and 1 WPW10208398 (Cap)
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFW02
Near Irondequoit, NY 14617
Andres V
Job Details: 08/14/2023
The top left corner of unit missing a corner filler causing a small gap in gasket. Unit needs new filler so unit completly seals. ; ordrng 1 W10859322 (Corner filler)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14622
Andres V
Job Details: 08/14/2023
Replaced the UI on unit. Ran a diagnostic cycle successfully. Customer is to run a normal cycle and monitor it
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, NY 14618
Dave F
Job Details: 08/10/2023
Customer heard metal noise . Ran auto diagnostics tested good . Locked and leveled the legs to what the unit needed and explain to load heavier things to the back first. Ran load of towels got very wet and ran on fast spin . Unit was working as expected and not shaking .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14621
Andres V
Job Details: 08/10/2023
"Unit was unplugged when I got to rent a center. I plugged unit in compressor and fans turned on. Unit is only pulling .6 amps. Unit either has a leak or bad compressor. ; ordrng 1 W11580057 (Compressor) and 1 W11504431 (7/5) and 2 W11506619 (8mm)s and 1 W11504416 (8.5/6) and 2 W11504415 (8.5/8)s and 1 W11625643 (Evaporator) and 1 W11504450 (4/1.8), states that autho needed"