We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
James
Job Details: 11/18/2021
Unit intermittently freezes ff section. Ff section at 29 degrees. Icecream is soft in freezer. Tested fans and damper in Diagnostics and neither will function. Reset power and fans powered on on their own. Need control. ; ordrng 1 W11284720 (Control) and 1 W11399844 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stating that unit is leaking. Found that is missing water valve and also water line running to valve. Ordering valve and water line ; ordrng 1 W11434044 (Fill valve assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS3
Near Honeoye, NY 14471
Dave F
Job Details: 11/18/2021
Fuse was blow unit not turning on . Replaced interlock switches and fuse . Tested unit .tested good . Found the door hinges were bent down and little bit causing the door to drag . Fixed hinges . ; used 1 W11244490 (INTERLOCK) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/18/2021
Replaced control due to short to ground. No change. Recommending that the customer contact and electrician to check wiring to breaker. Breaker will not trip and no voltage is present at the unit. Scheduling follow up as aCurtesy for pre order if necessary. ; schdld next appmnt for 11/30 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/18/2021
Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Rochester, NY 14626
Dave L
Job Details: 11/18/2021
Replaced leaking gear case. Tested and calibrated ok
We serviced a
KITCHENAID FREEZER
Model KRFF302EWH01
Near Rochester, NY 14612
Dave L
Job Details: 11/18/2021
Top of freezer door is warped preventing a goodSealOrdering door; ordrng 1 12977877WQ (Door) and 1 W10443315 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Irondequoit, NY 14617
Dave L
Job Details: 11/18/2021
Replaced ice maker due to Intermittent ice production. Unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Dave L
Job Details: 11/18/2021
Replaced harness and gaskets. Ice maker was incorrect. Ordering ice maker ; ordrng 1 W11579560 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Webster, NY 14580
Dave L
Job Details: 11/18/2021
Found plug in disposal preventing discharge. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, NY 14624
Dave L
Job Details: 11/18/2021
Unit was not defrosting due to an open defrost thermistor. Replaced thermistor and defrosted evaporator. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Brockport, NY 14420
Dave L
Job Details: 11/18/2021
Replace sump due to an open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Hamlin, NY 14464
Dave L
Job Details: 11/18/2021
Found crack in blower wheel. Ordering blower and motor ; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near Parma, NY 14559
Dave L
Job Details: 11/18/2021
Dryer was not heating because the L2 side of the power corn was bent and not plugged into the receptacle. Properly secured cord into receptacle. Heat and vent testing ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK0
Near Hemlock, NY 14466
Dave F
Job Details: 11/18/2021
Tub on washer is broken by the where the shipping bolt was . Unit needs new tub. Ordering tub W11378552 this is a two man job . Unit is brand new and was just hooked up l no physical damage on the outside of the machine. Customer is going to call customer service to see if they can get a replacement.; ordrng 1 W11378552 (Tub ( direct ship to customer ))
We serviced a
MAYTAG DRYER
Model MEDE500VW
Near Spencerport, NY 14559
Dave L
Job Details: 11/17/2021
Unit was making a loud noise during used due to a worn belt idler and one rollers. Replaced idler and rollers vacuumed cabinet. Unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14624
Dave L
Job Details: 11/17/2021
Unit is not cleaning because the wash motor will not run. Exposed control to measure voltage to motor. Found harness to the motor disconnected. Verified motor winding Resistance and voltages. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Pittsford, NY 14534
Evan
Job Details: 11/17/2021
Customer stated that unit would not produce ice. Discovered that motor on ice maker is seized causing issue. Replaced ice maker and cycled power toUnit. Also ordering replacement drawer for customer. They have paid in full. ; ordrng 1 WP2188664 (Meat pan)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conesus, NY 14435
Dave F
Job Details: 11/17/2021
F8E1 long fill error code . Found the cold water filter was plugged with debris . Removed filter and cleaned filter . Ran auto diagnostics and calibrated unit . . Unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Livonia, NY 14487
Dave F
Job Details: 11/17/2021
F6E1 ui to CCU error .unit has 240 volts going to it . Unit powered on for a min then turned off . Ordering control and UI . Unit is stacked ; rqstng P&A on 1 W10919207 (panel-cntl) and 1 W11537223 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Pittsford, NY 14534
Evan
Job Details: 11/17/2021
Replaced lid due to original lid cracking causing issue. Replaced lid. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW92000SQA12
Near Rochester, NY 14624
Dave L
Job Details: 11/17/2021
Unit was not draining properly due to a clog in the pump clean out. Cleaned pump trap. Unit tested om
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Williamson, NY 14589
James
Job Details: 11/17/2021
No ice pr water. Both led modules broken. Removed filter and water functions. Reinstalled a different filter and no water comes out. Need filter housing and led light modules; ordrng 1 WPW10515058 (Led) and 1 WPW10515057 (Led) and 1 W10862460 (Housing)
We serviced a
AMANA REFRIGERATOR
Model SX22SL
Near Williamson, NY 14589
James
Job Details: 11/17/2021
Fan runs intermittently. Tested fan and it has 120v with no neutral. Tested thermostat and terminal arced and melted while testing. Replaced thermostat and tested. Neutral not coming out of defrost control. Part 12050506 nla.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Sodus Point, NY 14555
James
Job Details: 11/17/2021
F2E1 error. Disconnected ui and reconnected. Error returned. Replaced ui and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Marion, NY 14505
James
Job Details: 11/17/2021
"Replaced wash plate and gearcase. Calibrated, ran diagnostics test cycle and drain and spin. One year warranty on repair."
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Rochester, NY 14618
Evan
Job Details: 11/17/2021
Attempted to replace ignitor for burner but did not have intended part. Reordering ignitor ; ordrng 1 W11507531 (Electrode burner)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Rochester, NY 14608
Dave L
Job Details: 11/17/2021
Sealed cabinet to liner with silicone. Left top fresh food door gasket will not seal due to the floor pitch causing the cabinet to twist. Rear left wheel will need a shim fixed to the floor to get this door to seal properly. Customer will have shim installed on floor. Replaced freezer led light
We serviced a
GE WASHER
Model GNW128PSMWW
Near Rochester, NY 14620
Dave L
Job Details: 11/17/2021
Drain pump impeller is separated from shaft preventing drain. Ordering pump; ordrng 1 WH23X28134 (Pump)
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIS15NRTW2
Near Rochester, NY 14614
Dave L
Job Details: 11/17/2021
Replaced bin thermistor and spliced in new heater to bypass damaged connector. Stainless braided waterline leaks. Water supply shut off also leaks. Unable to run clean cycle with unit in this state. The drain needs to be reconnected by removing front panel. This will need to be done again after water line is repaired. Rescheduled cleaning for after the water line is replaced. ; schdld next appmnt for 11/29 MON !
We serviced a
JENN AIR MICROWAVE
Model JMC2427DS01
Near Penfield, NY 14526
Evan
Job Details: 11/17/2021
Replacing console due to unit continually flashing f2e1 code for stuck key error message. Replaced console. Tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Geneva, NY 14456
Dave F
Job Details: 11/17/2021
Unit not taking selections on cycles . F5E1 lid switch error. Unit needs new lid lock . Installed new lid lock . Calibrated unit ran auto diagnostics unit tested good.; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Phelps, NY 14532
Dave F
Job Details: 11/17/2021
"Not spin .Belt was slipping and hand worn the cam . Replaced cam and belt . Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Webster, NY 14580
James
Job Details: 11/17/2021
Unit doesn't count as dispenser dispenses water and ice clumps together. Pantry ui flickering. Disconnected pantry ui and cycled power. Door ui functions properly. If problem persists order ui W10878992
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Clifton Springs, NY 14432
Dave F
Job Details: 11/17/2021
Unit not turning on . Service pointer W11481344 updated control Via service tool . Unit tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Farmington, NY 14425
Dave F
Job Details: 11/17/2021
Replaced dishwasher panel for being damaged.
We serviced a
AMANA RANGE
Model AGR6603SFS2
Near Rochester, NY 14611
Dave L
Job Details: 11/17/2021
Retested oven. Unit preheated ok and then failed on reheat. Spark module failing to sense flame. Replaced spark module. Unit tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14606
Dave L
Job Details: 11/17/2021
Found that the wash motor will run but will not pump water. Ordering wash motor and heater for rework. Unable to reach techline. ; ordrng 1 W11416362 (Wash motor) and 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14610
Evan
Job Details: 11/17/2021
Customer stated that unit is producing rattling noise while in use. Unit has error code f3e1 stored for pressure system fault. Cleaned pressure trap and filter found that filter had large amount of debris in pump causing slow drain. Rattling noise is coming from broken rotor bolt. Rotor bolt willNeed to be tapped out and replaced. Ordering bolt ; ordrng 1 W11253212 (Screw)
We serviced a
WHIRLPOOL OVEN
Model GGG388LXS03
Near Rochester, NY 14607
Evan
Job Details: 11/17/2021
Replacing front left valve for burner due to valve seizing. Replacing oven ignitors due to long preheat times for both bake and broil. Replaced all parts. Tested burner and oven on bake and broil. Unit tested good ; dspstn on spec-tagged invntry: 2 12400035 IGNITOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C5EYY00
Near Webster, NY 14580
James
Job Details: 11/17/2021
Replaced damper and icemaker. Reset ui and icemaker cycled successfully. One year warranty on repair
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/17/2021
Adjusted the strike to help unit door shut . Door shuts correctly now. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Victor, NY 14564
Dave F
Job Details: 11/17/2021
"F7E6 motor fault error . Found the capacitor was hanging and the wires on the harness are broken . Ordering harness and cap ; rqstng P&A on 1 W11545744 (Lower harness) and 1 W11428524 (Capacitor), dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ2
Near Irondequoit, NY 14617
James
Job Details: 11/17/2021
"Complaint of unit not reaching over 270 when set to 325 on convect and oven over heating on bake cycle. Calibrated to 30 and preheated oven. Called techline sr7732261619427, 360,401, 355, 418, 372. Calibrated oven to 20. Customer is to monitor."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/17/2021
Adjusted the strike to help unit door shut . Door shuts correctly now. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good.; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good. P;; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/17/2021
"F6E2 ui cant hear acu . Found the contacts on the board corroded. Unit not turning on . Ordering UI and Control ; rqstng P&A on 1 W11112656 (console) and 1 W11170706 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11100602 CNTRL- ELEC"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS
Near Rochester, NY 14626
Dave L
Job Details: 11/17/2021
"Replaced latch, fuse, and ,bulbs. Verified bake cycle. Unit testing ok. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB0
Near Rochester, NY 14609
Evan
Job Details: 11/17/2021
Attempted to replace trim piece that hold glass in place. Unit is missing screws that technician had left with customer. Technician will need new screws to complete repair. Rescheduling for ; schdld next appmnt for 11/19 FRI 9-10
We serviced a
MAYTAG DRYER
Model MDE9316AYW
Near Rochester, NY 14625
Evan
Job Details: 11/11/2021
Unit is still making noise after last repair. Replaced rollers and belt tensioner. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Evan
Job Details: 11/11/2021
"Uninstalled unit in order to install new heating element and discovered that tub is cracked in top left corner. Unit was installed this way by Costco. Tub has large crack in corner. Ordering tub ; ordrng 1 W11409866 (Tub), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS
Near Rochester, NY 14610
Evan
Job Details: 11/11/2021
Customer stated that middle burner will not click to spark when actuating burner. Ignitor does spark when lighting other burners. Switch harness is causing issue. Ordering switch harness ; ordrng 1 W11561449 (Switch harness) and 1 WPW10639175 (Burner base (20k))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Rochester, NY 14616
James
Job Details: 11/11/2021
Rh door contacting hinge and grinding plastic door trim. Replaced hinge and inspected. Door is warped due to spray foam. Need door and name plate. ; ordrng 1 LW11091610 (Door) and 1 W10884773 (Badge)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Spencerport, NY 14559
Evan
Job Details: 11/11/2021
Replacing float switch assembly due to float failing to make contact with switch causing unit not to fill. Replaced all parts listed. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Evan
Job Details: 11/11/2021
Customer stating that unit is producing noise while in spin. Checked for error codes. No codes present. Ran unit and could immediately hear noise customer was referring to. Inspected underneath unit. Found that unit is leaking gear case oil. Called trade care team to report findings. Ordering gear case AUTHO: MZZXF00APL2; ordrng 1 W11423759 (Gear case)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Nunda, NY 14517
Steve
Job Details: 11/11/2021
Replaced Shifter for not agitating. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KENMORE REFRIGERATOR
Model 596.75533400
Near Dansville, NY 14437
Steve
Job Details: 11/11/2021
"Replaced ice maker for not calling for water.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Groveland, NY 14462
Steve
Job Details: 11/11/2021
Replaced main control for washer stuck in drain cycle. The washer tested good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon, NY 14414
Steve
Job Details: 11/11/2021
Found long fill error code and drain line wash on floor causing water to siphon out of washer. Fastened drain line to stop siphon. Tested washer in diagnostics and ran a normal cycle. The washer tested good. Bb
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Rochester, NY 14615
Evan
Job Details: 11/11/2021
"Customer stated that unit would not run. Discovered that timer is failing causing issue. Timer contacts have gone bad and will not run when set to. Ordering timer. Quoted $76.40 for labor; ordrng 1 WPW10185971 (Timer), used 1 S&H from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Rochester, NY 14613
Evan
Job Details: 11/11/2021
Replacing dispenser housing due to housing being cracked. Replaced housing. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS00
Near Rochester, NY 14624
Steve
Job Details: 11/11/2021
Replaced lower oven bake ignitor for no bake in lower oven. The range tested good. Customer wants knobs sent to her. Ordering knobs. Pain in full. ; ordrng 4 WPW10415450 (Knobs mail out only)s and 4 WPW10415450 (Knobs)s
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14609
Evan
Job Details: 11/11/2021
Confirmed that unit needs refrigerator door due to gasket continually coming out of channel. Door is on order ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESF01
Near Rochester, NY 14624
Steve
Job Details: 11/11/2021
Replaced both fresh food section door gaskets for ripped gaskets. ; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14612
James
Job Details: 11/11/2021
Customer said after last visit unit no longer making noise. Inspected unit and calibrated. Left parts.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Fairport, NY 14450
Steve
Job Details: 11/11/2021
Tightened the agitator that was getting loose. Quoted for agitator. ; rqstng P&A on 1 WP3951744 (Agitator) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558VEM10
Near Rochester, NY 14626
Dave L
Job Details: 11/11/2021
"The ice maker is not energizing the water valve during harvest. Was able to fill the mold when jumping the valve from the module. Current ice maker is different from the parts break down and will need a harness to be installed ordering harness and returning with the ice maker ; ordrng 1 WPD7813010 (Harness), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
We serviced a
FORD VAN
Model TRANSIT CONNECT
Near East Rochester, NY 14445
Steve
Job Details: 11/11/2021
Picked up truck
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Rochester, NY 14616
Dave L
Job Details: 11/11/2021
Unit will not drain. Found drain hose connection twisted and kinked under unit preventing discharge. Replaced pump and adjusted drain hose. Checks ok; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Rochester, NY 14616
Dave L
Job Details: 11/11/2021
Replace damage fresh food door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rochester, NY 14617
Dave L
Job Details: 11/11/2021
"Unit is not cleaning dishes properly. Ran diagnostics. Wash motor is not functioning. Ordering sump. ; ordrng 1 WPW10671941 (Sump) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Irondequoit, NY 14617
Dave L
Job Details: 11/11/2021
The ice maker motor is not functioning. 120vac to module. Jumped thermostat. Ice maker began harvest after manually turning dial. Quoted for an ice maker. ; ordrng 1 WPW10300022 (Ice maker) and 1 Sh (Sh)
We serviced a
WHIRLPOOL DRYER
Model MGD8200
Near Rochester, NY 14622
Dave L
Job Details: 11/11/2021
Replaced rollers and idler due to work bearings. Cleaned cabinet. Unit tested ok. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Rochester, NY 14622
Dave L
Job Details: 11/11/2021
The evaporator fan motor is stuck preventing proper cooling. Ordering evaporator fan motor. ; ordrng 1 W11024089 (Fan motor) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Dave L
Job Details: 11/11/2021
"SR7732214578 ; used 1 W11506619 (8/8), and 1 W10895757 (6/5) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14626
James
Job Details: 11/11/2021
Unit trips circuit breaker. Plugged unit in to separate circuit and it began functioning. Inspected cord for broken wires. Unit functioning properly. Recommend replacing outlet. If problem persists order W11368461 and W11455229
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS0
Near Fairport, NY 14450
James
Job Details: 11/11/2021
"Replaced pump and secured motor harness to control with zip ties. Tested diagnostics and error codes did no reappear. Started soil cycle, customer is to monitor. If problem persists pre order WPW10705575 and W10866116"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Webster, NY 14580
James
Job Details: 11/11/2021
"Unit not heating magnetron is silent while cooking. Removed control and checked connections. Retested and timer wouldn't count down while cooking. Need mag, diode and control. ; ordrng 1 W11493410 (Magnetron) and 1 W11256462 (Diode) and 1 W10892389 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBF01
Near Ontario, NY 14519
James
Job Details: 11/11/2021
Customer said she no longer needs service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 11/11/2021
Since last visit frost forming on back wall and on freezer rails tested door and door is self closing properly raised door to give better seal need silicone for door liner and new door gasket; ordrng 1 W10443316 (Gasket) and 1 W10841140 (Silicone)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Webster, NY 14580
James
Job Details: 11/11/2021
"Replaced fan, thermistor and both controls. Defrosted evap and installed extra screws in evap cover. Unit cooling after repair; dspstn on spec-tagged invntry: 1 W10837236 HARNS-WIRE"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Customer stated the oven top and inside oven was warm in am when they go up. Tested oven and found no error codes. Turned bake on and tested element in back. The power turned off to element when the bake was turned off at control. The oven is testing good but quoted customer er for control board if they have another issue. ; rqstng P&A on 1 W10884488 (Control) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Found the spin cycle was set to no spin. Changed setting and tested washer. The washer tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Ordering fan for Not cooling in fresh food section ; ordrng 1 WPW10464673 (Evaporator fan motor) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Rochester, NY 14617
Dave L
Job Details: 11/10/2021
Found unit unresponsive with UI lit. RemovedConsole to make voltage measurements. With the UI disconnected the unit drain and shut off. Was able to run diagnostics successfully afterwards. Started wash cycle normally. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14620
Steve
Job Details: 11/10/2021
Found no charge in system. Ordering sealed system parts and couplers; ordrng 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Process tube) and 1 W10896689 (Steal to drier coupler) and 1 W10897199 (Coupler) and 1 W10897193 (Coupler) and 1 W10896677 (Coupler) and 1 W10898074 (Lock prep) and 1 W11506620 (Coupler) and 1 W11504422 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Lyons, NY 14489
Dave F
Job Details: 11/10/2021
Freezer led was out and foamed in . Service pointer W11460554D removed led and installed new led all lights are working now unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Lyons, NY 14489
Dave F
Job Details: 11/10/2021
Replaced middle and far left gas valve for not turning . Replaced harness to valves . Unit now lights and works as expected.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lyons, NY 14489
Dave F
Job Details: 11/10/2021
Oven door handle is loose and so is the door itself. Found the screw to the top right inside the door was loose . Removed the screw and put loc tite on it . Tightened both sides door is all fixed . Customer spoke about the height of the flames were to high . Adjusted the flames . Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Sodus, NY 14551
James
Job Details: 11/10/2021
Door gasket ripped and building mildew. Replaced rh and freezer gasket. Need lh gasket; ordrng 1 W10830189 (Gasket) and 1 W10841140 (Silicone)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Webster, NY 14580
Evan
Job Details: 11/10/2021
Customer stating that unit is not heating properly. Unit will reach desired temperature but will not maintain temperature once reaching that temp. Checked for fault codes. No codes present. Took resistance reading of temperature sensor at room temperature. Sensor reading was 1100k (1000-1200k) is the range in which it should be in. Temperature sensor tested good. Ran preheat to 350 and observed temperature with thermocouple. Unit is 100 degrees over desired temp when preheat is finished and never cycled heat back on due to this. Temp sensor is testing in range but not functioning properly. Ordering temperature sensor and control ; ordrng 1 W11162730 (Spark mod) and 1 W11393093 (Control) and 1 W10833885 (Oven sensor) and 1 W10797422 (Harness)
We serviced a
KITCHENAID RANGE
Model KGCT305BWH4
Near Rochester, NY 14625
Evan
Job Details: 11/10/2021
Replacing spark module and switches due to unit failing to spark correctly at burners. Replaced all parts listed. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Penfield, NY 14526
Evan
Job Details: 11/10/2021
Customer stating that inner rack mounts are missing and and inner racks keep falling. Discovered unit is missing pivot clips which hold rack in place. Ordering clips ; ordrng 2 WP8539102 (Rack adjuster)s and 4 WPW10082853 (Pivot clip)s
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Penfield, NY 14526
Evan
Job Details: 11/10/2021
Customer stated that unit was squealing once heating up while running. Found that roller is seized on left side. Replaced rollers and belt and pulley using dryer repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
Evan
Job Details: 11/10/2021
"Attempted to replace control door latch and UI. Did not have intended part to replace UI. Installed door latch and Control unit would not respond to commands. UI is needed also. Confirmed with Customer they want to proceed with repair. Ordering UI ; ordrng 1 W10911042 (UI), dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ07
Near Clifton Springs, NY 14432
Dave F
Job Details: 11/10/2021
Ice maker is leaking from the mold . Replaced the ice maker and cycled unit tested good . ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Sodus Point, NY 14555
James
Job Details: 11/10/2021
Unit dumps water into detergent dispenser and dilutes all of it. Need updated dispenser assembly; ordrng 1 W11524106 (Dispenser)