We serviced a
KENMORE WASHER
Model n/a
Near Pittsford, NY 14534
James
Job Details: 02/02/2023
Model tag missing. Lid switch broken. Need switch. Paid in full. ; ordrng 1 3949247V (Switch) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Jeremy
Job Details: 02/02/2023
"Unit is making ice and food is freezing in pantry drawer. Found freezer door was being obstructed and not closing properly. Adjusted unit so door closes. Reset control, customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Farmington, NY 14425
Jeremy
Job Details: 02/02/2023
"Water Filter restricted causing small ice cubes and no water dispensing. Removed filter and water flows good. Customer had new filter on hand, installed new filter and water flow is good. Last filter only lasted 1 month before clogging. Customer has something in the water that is clogging filters in short time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Pittsford, NY 14534
James
Job Details: 02/02/2023
Installed anchor in ff ceiling and secured control panel.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
James
Job Details: 02/02/2023
Fill valve electric error. Pro sense cycle not functioning. Replaced ui and control. Tested and found no problems. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14626
Dave L
Job Details: 02/02/2023
Found full tube extender was not properly installed into ice maker fill cup causing water to accumulate in the ice bin. Properly installed fill tube extension and greased crispers and deli pan slider.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Penfield, NY 14526
James
Job Details: 02/02/2023
Leds not turning on. Lr ceiling led dead. Replaced ledsnd all of them turned on. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW
Near Perry, NY 14530
Josh Henchen
Job Details: 02/02/2023
"Customer stated washer turns out but will not start. Checked and found I could not enter diagnostic mode. Found some browsing around AcU. Mcu is burnt up. Unit would need a new MCU, customer decided cost of repair outweighs getting a new washer."
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, NY 14534
Josh Henchen
Job Details: 02/02/2023
Assisted 58 with venthood repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14612
Dave L
Job Details: 02/02/2023
"SR7735642577 found full frost pattern on arrival. Re diagnosed unit. Customer says that the refrigerator has been keeping temp since last visit but intermittently thaws food in freezer slightly. Found that when the moles connector is moved in the machine compartment. That fan will flutter or shut off completely. Documented with techline as non repairable ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Canandaigua, NY 14424
Jeremy
Job Details: 02/02/2023
"Found water dripping from inlet fitting into drip tray causing float switch alarm. Installed rubber washer into fitting, fitting no longer dripping. Unit checks good.; dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 02/02/2023
"Replaced control, gearcase, basket and cam. Unit checks good. If problem returns, replace suspension.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, NY 14580
James
Job Details: 02/02/2023
Fill tube keeps freezing. 119v at 15k ohms in heater. Replaced heater and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342F1AB02
Near Rochester, NY 14612
Dave L
Job Details: 02/02/2023
Found ice maker with no power. Power cycled unit. Ice maker harvested and filled normally. Customer had already thawed the freezer. Suspecting the fill tube was frozen causing the issue. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Victor, NY 14564
Josh Henchen
Job Details: 02/02/2023
"Customer stated dishwasher has alot of water on door panel. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Mentioned the plastic tub verse stainless and the benefits of rinse aid. Dishwasher checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Ontario, NY 14519
James
Job Details: 02/02/2023
Rh spring disconnected from door. Reconnected spring and tested door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, NY 14612
Dave L
Job Details: 02/02/2023
Found unit with significant suds build up causing water to pool under door. Cleared suds for customer.
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14609
James
Job Details: 02/02/2023
Customer needs to reschedule. ; ordrng 1 WH23X28418 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Rome, NY 13440
Chuck G
Job Details: 02/02/2023
Replaced tub gasket and bottom door seal. Ran a diagnostic test cycle in which the unit operated as intended without any leaking from the door. I asked customer to monitor and to call if issue continues. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Utica, NY 13501
Chuck G
Job Details: 02/02/2023
Customer stated that strike was broke. I verified the issue. No codes. Replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Whitesboro, NY 13492
Chuck G
Job Details: 02/02/2023
"Customer stated that unit is not draining. Error code F9E1-long drain. After inspecting unit i found a kinked drain line, i removed kink and tested drain pump-pump tested good. Left part with customer. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Clinton, NY 13323
Chuck G
Job Details: 02/02/2023
"Customer stated that unit will not spin. No codes. After inspecting unit i found the issue was with the hub-tested bad, i could not remove the agitator. I quoted customer for labor , agitator W11550891 and hub W10528947"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oneida, NY 13421
Chuck G
Job Details: 02/02/2023
"Replaced motor, yoke and spacer. Unit tested good"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Oneida, NY 13421
Chuck G
Job Details: 02/02/2023
Customer stated that unit is under an extended warranty. I explained to them that they need to call there warranty company to have the call dispatched correctly.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Cazenovia, NY 13035
Chuck G
Job Details: 02/02/2023
"Customer stated that unit is not heating. I verified the issue. Replaced magnetron, diode and capacitor. Unit tested good"
We serviced a
JENN AIR OVEN
Model JJW2430IL00
Near Cazenovia, NY 13035
Chuck G
Job Details: 02/02/2023
Customer stated that unit is throwing a F2E1-UI. I replaced UI. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Manlius, NY 13104
Chuck G
Job Details: 02/02/2023
"Customer stated that unit is having the same issue. I verified the problem. No codes, i replaced the old design tub ring on previous visit. Ordering new design tub ring W11094304; ordrng 1 W11094304 (Tub ring)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14615
James
Job Details: 02/02/2023
Unit will not start cycle. Flashing f2e1 and will not run diagnostics. Reset power and was able to start normal cycle. Ordering control and encoder. ; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NVEXVS01
Near Spencerport, NY 14559
Dave L
Job Details: 02/02/2023
The refrigerator is popping the GFI intermittently on start up. Found that LRA is 14 amps and the unit is on a shared 15 amp circuit. This is likely causing the issue. Had no problems when plugged into another circuit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 02/02/2023
Unit is still behaving erratically. Found unit is plugged into a non grounded outlet. Advised customer to replace cord and ensure circuit is grounded when unit is plugged back in.
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hilton, NY 14468
Andres V
Job Details: 02/02/2023
"Installed new drain pump on unit. Ran a diagnostic cycle, unit is working properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Spencerport, NY 14559
Dave L
Job Details: 02/02/2023
Customer is experiencing loads becoming off balance. Checked suspension and tub. Ran diagnostic cycle to verify operation. Found right front foot sitting on a foam floor pad. This was causing the machine to move excessively furring spin. Moved pad from under machine and leveled unit. Retested in diagnostics. Spin seemed to improve. Ran load size calibration and went over use and care.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14612
Andres V
Job Details: 02/02/2023
Customer stated unit was not cooling in fresh food section. I diagnosed unit and found that evap fan was not coming on. When I took off back panel I could hear fan trying to spin but would not. I turned fan blade and fan started working but very slowly. Had new evap fan motor with me I replaced it. Fan turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, NY 14617
Andres V
Job Details: 02/02/2023
Customer stated that unit would not turn on. I diagnosed unit found door switch to be broken. Unit needs new switch.; ordrng 1 WPW10569603 (Door switch)
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, NY 14580
Andres V
Job Details: 02/02/2023
"Replaced the ignitor on the back right burner. Tested it, unit now lights."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS00
Near Irondequoit, NY 14617
Andres V
Job Details: 02/02/2023
"Customer stated unit is nothing turning on. I diagnosed unit found the thermal fuse to be bad. I used a jumper to jump fuse, when I did unit turned on. Ordering thermal fuse.; ordrng 1 WPW10545255 (Thermal fuse)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Rochester, NY 14613
Andres V
Job Details: 02/02/2023
Rent a center stated that they opened box when unit arrived and glass fell off door also cooktop and manifold were damaged. ; ordrng 1 W11449263 (Handle assembly) and 2 WP355214 (Screw)s and 1 W11569689 (Bottom trim) and 1 W11159626 (Panel) and 1 W11454367 (Cooktop)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14611
Andres V
Job Details: 02/02/2023
Installed new drain pump and shock absorber. Hooked up unit to water and ran a diagnostic cycle. Unit is working properly now. ; dspstn on spec-tagged invntry: 1 W11545322 DAMPER
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Farmington, NY 14425
Josh Henchen
Job Details: 02/02/2023
"Customer stated they had a spill in oven, used aqua lift and followed user care guide directions manually scrapped, still not clean after 2nd attempt. Checked and found no codes, aqua lift clean is heating and cycling properly. Customer has aqua lift number to call, Range functioning properly."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Churchville, NY 14428
Josh Henchen
Job Details: 02/02/2023
"Customer stated he was getting a clunking noise from front of dryer. Checked and found screw wedged between door panel and tub, removed and tested, no noise/no visible damage all functions as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Avon, NY 14414
Josh Henchen
Job Details: 02/02/2023
"Customer stated sayer door not staying closed. Checked and found dryer door not latching correctly. Replaced strike and latch, tested. Dryer checks good.; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Manlius, NY 13104
Chuck G
Job Details: 02/02/2023
"Customer stated that the unit is making a noise during agitation. No codes. I verified the issue. I installed the provided drain pump that insurer had sent, old pump ohmd out at 8.8/ tested bad. I could not remove the Washplate as it was stuck. Unit needs gearcase W11449840, cam W10721967, belt WPW10006384 and Washplate W10902814. ; rqstng P&A on 1 W11449840, (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Geneseo, NY 14454
Jeremy
Job Details: 02/02/2023
Replaced faulty suspension and stripped screw. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8533953 SCREW
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14606
Andres V
Job Details: 02/02/2023
Customer stated unit was giving her F6E1 for a communication error. When I arrived the UI was lit but not responding to commands. I did notice that the strip on top of UI is coming apart which caused moisture to get to the UI. ; ordrng 1 W11460908 (UI housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14624
Andres V
Job Details: 02/02/2023
"Customer stated he could not get water filter out. I diagnosed unit found that the door broke off so filter would not come out. I suggested customer gets a new filter housing, customer did not want new housing so I showed him a way he can get it out."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/30/2023
Customer is still having the same issue . Error code F0E3. Control tested bad. Did not have control at time of visit. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Ontario, NY 14519
James
Job Details: 01/30/2023
Unit leaking from wash motor. Unit has outdated heating element. Need parts. ; ordrng 1 W11414076 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Syracuse, NY 13224
Chuck G
Job Details: 01/30/2023
"Customer states that unit does not cool. Upon inspection i discovered that the connector to the start device was unplugged. I reconnected the connector and compressor kicked on , evap was developing a frost pattern. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hilton, NY 14468
Andres V
Job Details: 01/30/2023
"Customer stated unit would not finish cycle. I diagnosed unit found error code for long drain stored. I cleaned out the filter did find some debris in it, when unit was draining it was very loud to the point it was shaking the whole unit. Ordering new drain pump ; ordrng 1 WPW10730972 (Pump)"
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Conesus, NY 14435
Josh Henchen
Job Details: 01/30/2023
"Customer stated oven not baking. Checked and found no codes. Tried to bake and found no spark being made at ignitor. Ordering ignitor W11524031 and DSI spark module W11162730.; ordrng 1 W11162730 (Spark module, DSI) and 1 W11524031 (Ignitor)"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Rochester, NY 14611
Josh Henchen
Job Details: 01/30/2023
Customer stated no display on UI. Checked and found UI unresponsive. Range needs new control WPW10556708.; ordrng 1 WPW10556708 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14607
Josh Henchen
Job Details: 01/30/2023
"Customer stated dishwasher not working. Checked and found F6E2,F4E3,F3E3. Ran diagnostic cycle motor is not working. Dishwasher needs new Sump and motor W11025157. Cost of repair outweighs purchase of new unit."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKW0
Near Hamlin, NY 14464
Andres V
Job Details: 01/30/2023
Customer complained that soap dispenser did not open up. I put unit into a diagnostic mode and ran a test cycle. Dispenser opened up and working correctly. Customer might of had a tall plate or pan and did not realize it was blocking the dispenser.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Hilton, NY 14468
Andres V
Job Details: 01/30/2023
Customer stated that unit worked for a few loads but then stopped draining. I diagnosed unit found that the pump was not getting any voltage. I then checked power at the ACU and it was not sending out any voltage. Unit needs new ACU ; ordrng 1 W11410063 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Rochester, NY 14623
James
Job Details: 01/30/2023
Unit not flowing water. Closed and opened piercing valve in basement and unit functions properly. Found ice on bottom of freezer. Inspected drain tube and found it was clear. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/30/2023
Customer needs to reschedule. ; schdld next appmnt for 2/3 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/30/2023
Replaced warped door seal. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Pittsford, NY 14534
James
Job Details: 01/30/2023
Front panel screw is stripped out. Need an anchor installed in ff ceiling. ; ordrng 1 Anchor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Scottsville, NY 14546
Jeremy
Job Details: 01/30/2023
"Replaced control per techline instructions, user interface still unresponsive. Ordering UI, harness, seal and console.; ordrng 1 W11460962 (User Interface) and 1 W11627526 (Harness) and 1 W11412696 (Console seal) and 1 W11460908 (Console)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Rush, NY 14543
Jeremy
Job Details: 01/30/2023
"Fresh food temp 26 and freezer 5. Evaporator has about half frost pattern. Unit appears to have low charge. Restricted air channel in air tower to produce colder air from freezer and satisfy fresh food thermistor quicker. Customer to monitor, if problem persists possible sealed system problem."
We serviced a
ROPER DRYER
Model RED4516FW
Near Syracuse, NY 13210
Chuck G
Job Details: 01/30/2023
"Customer stated that dryer has a heating sound. Rollers tested bad. Replaced dryer repair kit ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 4392065 (Dryer repair kit) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Syracuse, NY 13214
Chuck G
Job Details: 01/30/2023
Replaced lid lock and control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
JENN AIR OVEN
Model JJW3830DS01
Near Manlius, NY 13104
Chuck G
Job Details: 01/30/2023
Customer canceled service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/30/2023
"Customer stated that unit is not cooling. After inspecting unit i found that the compressor tested bad. Compressor drawing 7.8amps and is very hot to the touch. Ordering compressor W11370574, Lokrings , start Device W10197428, capacitor W10590083, bale strap W10174384, access valve W11506635 and suction line W11506460 ; ordrng 1 W11370574 (Compressor) and 3 W11504415 (8/8.5 suction Lokring)s and 2 W11504431 (7/5 Lokring)s and 1 W11506619 (8nk Lokring) and 2 W11504433 (6/4 Lokring)s and 2 W11504447 (5/1.8)s and 1 W10197428 (SD) and 1 W10590083 (Capacitor) and 1 W10174384 (Bale strap) and 1 W11506460 (Suction line) and 2 W11504420 (8/6 Lokring)s and 2 W11504433 (6/4 Lokring)s and 2 W10895757 (6/5 Lokring)s and 2 W11506635 (Access valve)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/30/2023
Replaced middle and lower spray arms. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Clay, NY 13090
Chuck G
Job Details: 01/30/2023
"Replaced console, switches and knobs. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/30/2023
Customer is still having the same issue . Error code F0E3. Control tested bad. Did not have control at time of visit. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/30/2023
"Customer stated that they saw steam coming from the back of the unit. No codes. After inspecting unit i found that the unit had the bad heater , replaced heater. Ran a diagnostic test cycle in which the unit operated as intended. Left old heater with customer. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Pittsford, NY 14534
James
Job Details: 01/30/2023
Pipes rattle after repair. Copper coil contacting freezer when water is run. Secured water line with foam and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Penfield, NY 14526
James
Job Details: 01/30/2023
Unit not dispensing water and food freezing. Changed temp to recommended and defrosted water reservoir. Customer is to monitor. If problem persists pre order damper control.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14620
James
Job Details: 01/30/2023
Unit shakes excessively due to shipping bolts not removed. Removed bolts and ran spin. Unit functions properly. Excessive shaking caused scrapes on lh side.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ2
Near Rochester, NY 14622
James
Job Details: 01/30/2023
Light and fan not turning on. Disconnected lh ui and plugged in now unit functions properly. Customer is to monitor. If problem persists replace W11220414
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Irondequoit, NY 14609
Josh Henchen
Job Details: 01/30/2023
"Customer stated cold water never filled in washer. Checked and found no errors. Ran diagnostic cycle, all functions as expected. Ran Regular wash with clothing, water filled and advanced cycle. Washer checks good."
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, NY 14580
Andres V
Job Details: 01/30/2023
"Customer stated that bake cycle would not heat up and also the back right burner would not come on. I diagnosed oven found that it is getting 120v but not heating up. I replaced the ignitor then tested it. Unit now bakes properly. I also found that the back right burner igniter is getting voltage but not lighting. Ordering new ignitor. ; ordrng 1 WP74009336 (Ignitor), used 1 12400035 (Ignitor kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ontario, NY 14519
Andres V
Job Details: 01/30/2023
Replaced the water valve then tested unit. I was able to get water out of dispenser but coming out slowly. I suggested customer call a plumber and ask why pressure is so low. Unit is dispensing water though.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, NY 14450
Jeremy
Job Details: 01/30/2023
"Motor does not run just makes buzzing sound. Found faulty capacitor. Replaced capacitor, unit tested good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pittsford, NY 14534
Jeremy
Job Details: 01/30/2023
"No ice production. Fill tube frozen. Fill tube tested out of resistance range and wires crimped below hinge. Ordering freezer door and water fitting.; rqstng P&A on 1 LW11037733 (Freezer door DIRECT SHIP TO CUSTOMER) and 1 WP4373559 (5/16 x 1/4 Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Honeoye, NY 14471
Jeremy
Job Details: 01/30/2023
"Replaced control, LED board, ice maker, ice maker fan, and both evaporator fan harnesses. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Fairport, NY 14450
Josh Henchen
Job Details: 01/30/2023
"Customer stated washer finishing too soon. Checked and found F8E1. Ran diagnostic cycle all functions as expected. Ran Drain and spin cycle, all functions as expected. Explained the time display is an estimate, customer will monitor. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 01/30/2023
"Customer stated dishes are not getting cleaned. Checked and found F4E3,F6E4,F2E1. Ran diagnostic cycle, Sump and pump not working properly. Replaced Sump and pump and diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Pittsford, NY 14534
Josh Henchen
Job Details: 01/30/2023
"Customer stated unit stopped making ice, customer stated he shut off ice maker and turned back on. Checked and found no errors. All functions in diagnostic working properly. Adjusted feet to help with door closing. Refrigerator checks good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14612
Andres V
Job Details: 01/30/2023
Customer stated unit did not finish cycle. I diagnosed unit found error code for unbalanced load. I unplugged machine and cleared error code. I then started a normal cycle and watched it fill. I informed customer of what to do if load is unbalanced again.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, NY 14617
Andres V
Job Details: 01/30/2023
I sent pre automated call to let customer know I was on my way. The address we have is to this apartment complexes lesson office. I ran doorbell but no one answered I called the number but could not leave voicemail. Waited 15 min no one showed up.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, NY 14622
Andres V
Job Details: 01/30/2023
Customer stated unit would not finish cycle. I diagnosed unit found error codes for basket speed fault and shifter fault. I looked underneath unit found the capacitor on the ground crushed. I ohmed it out which tested open. Unit needs new capacitor. ; ordrng 1 W11158830 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Syracuse, NY 13204
Chuck G
Job Details: 01/30/2023
Customer stated that unit is leaking from the back. After inspecting i found that no water line is hooked up for the ice maker and that the substance is a vinegar based oil that was leaking from a bottle in the fresh food compartment collecting in front of the unit and draining under the unit to the rear of the unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Rochester, NY 14612
James
Job Details: 01/26/2023
"Teeth of dispenser coupler sheared off and coupler of bin sheared off. Need motor parts and ice bin. Left icemaker. ; ordrng 1 W11202789 (Motor) and 1 WP2220458 (Coupler) and 1 W11347840 (Bin) and 1 WPW10258544 (Shaft), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Irondequoit, NY 14617
James
Job Details: 01/26/2023
"Unit was giving f3e3 errors, but now it won't display time on display. Thermistor tested good. Replaced control and acu. Unit functions properly."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rochester, NY 14620
Andres V
Job Details: 01/26/2023
Customer stated that unit was not heating. When I tested unit it the heater turned on and is heating correctly. I took of back panel and did notice that their was a short at the connections for the drum light. Unit needs new harness and drum light box.; ordrng 1 W10640709 (Harness) and 1 3977373 (Bracket)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/26/2023
"Customer stated that water is sitting in the dispenser housing. Error code F8E1-long fill. After inspecting unit i found that the issue is with the dispenser housing. Replaced housing. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; (created new UIS, deleted prior attachment to UisID 78499)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Cazenovia, NY 13035
Chuck G
Job Details: 01/26/2023
"Replaced motor, blower wheel and dryer repair kit. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Cazenovia, NY 13035
Chuck G
Job Details: 01/26/2023
"Customer stated that unit is fluctuating in the freezer compartment. Freezer compartment temp is 25.2 and fresh food compartment 34.5. Evap is showing a partial frost pattern, Unit has a potential leak. ordering compressor W11580057, evaporator W11578004, Lokring prep W10898074, drier W11109499 and lokrings ; ordrng 1 W11580057 (Compressor) and 2 W11506619 (8NK Lokring)s and 2 W11578570 (7/4.5 Lokring)s and 1 W11578004 (Evaporator) and 2 W11504450 (4/1.8 Lokring)s and 2 W11504416 (8.5/6 Lokring)s and 2 W11506635 (Access valve)s and 1 W10898074 (Lokring prep) and 1 W11109499 (Drier) and 2 W11504445 (5/4 Lokring)s and 2 W11504447 (5/1.8 Lokring)s"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Vernon Center, NY 13477
Chuck G
Job Details: 01/26/2023
Replaced DSI board and igniter. I also adjusted burners. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Utica, NY 13501
Chuck G
Job Details: 01/26/2023
Customer stated that unit is throwing a F9E1 error code and wont shut off. After inspecting unit i found that the unit was in drain lockout mode. I cleared the debris from the drain pump and then ran a diagnostic test cycle in which the unit operated as intended. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Utica, NY 13501
Chuck G
Job Details: 01/26/2023
"Customer stated that a 2 weeks ago the unit powered down during a cycle and hit the breaker to reset the unit. Error code F0E5-off balance. I ran a diagnostic test cycle in which the unit operated as intended. Control, pressure hose port, UI, and drain pump tested good . I explained to the customer on how to load unit, cycle selection and how much HE detergent to use. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Utica, NY 13502
Chuck G
Job Details: 01/26/2023
"Customer stated that unit is shaking during spin. Error codes F0E5-off balance load.I ran a diagnostic test cycle in which the unit tested good. I ran a drain & spin cycle with 5 wet towels and the unit tested good. Hub tested good, i removed coins from under the agitator. I explained to the customer how to load the unit, how much HE detergent to use and cycle selection. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Utica, NY 13502
Chuck G
Job Details: 01/26/2023
Customer stated that unit is still leaking. After inspecting i didnt find evidence that the inlet valve has been leaking. Replaced inlet water valve. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Rome, NY 13440
Chuck G
Job Details: 01/26/2023
Replaced infinite switch and front left burner. Unit tested good
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near Rochester, NY 14620
Andres V
Job Details: 01/26/2023
Customer stated their was water left in the fabric softener dispenser. Dispenser was clogged I cleaned it out. Dispenser is clean and let's water flow through now.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pittsford, NY 14534
Andres V
Job Details: 01/26/2023
Customer stated unit was shaking and walking itself out and also they are hearing a noise like a loose bolt. I diagnosed unit and found that the noise is the rotor seems to be loose when agitating. I tried to tightened it but was still the same. Ordering rotor and suspension rods. ; ordrng 1 W11400156 (Suspension rods) and 1 W11260238 (Rotor) and 1 W10752189 (Screw)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14624
Andres V
Job Details: 01/26/2023
Replaced bottom spray arm. Tested it with clear door. Unit no longer leaks.