We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairport, NY 14450
Steve
Job Details: 08/18/2021
Found compressor running but not cooling. Only one tube is frosting and the freezer is 35 degrees. The refrigerator has a low side leak. Quoting for evaporator. ; rqstng P&A on 1 WPW10239732 (Evaporator) and 1 WPW10143759 (Drier) and 2 W11506619 (Coupler)s and 1 W11506621 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Coupler) and 1 W10895716 (Coupler) and 1 W10896689 (Coupler) and 1 W11504415 (Coupler) and 1 W10897195 (Coupler) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Penfield, NY 14526
James
Job Details: 08/18/2021
Leds flickering and panel short cycling when trying to use keypad. Ran drain and spin. Need ui panel. ; ordrng 1 W10911043 (Iml)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Penfield, NY 14526
Evan
Job Details: 08/18/2021
Replacing inlet cover due to original cover melting small hole in cover. Repacked cover. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14609
Evan
Job Details: 08/18/2021
Extracted rotor bolt due to bolt head breaking off inside of drive hub. Removed bolt. Replaced rotor cover and installed new rotor bolt. Unit tested good ; dspstn on spec-tagged invntry: 1 W11253212 SCREW
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Hamlin, NY 14464
Dave L
Job Details: 08/18/2021
Replaced sump due to open wash motor. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Rochester, NY 14626
Dave L
Job Details: 08/17/2021
Center shelf rail was bent preventing the proper installation of shelving. Adjusted rail . Unit tested ok
We serviced a
KENMORE REFRIGERATOR
Model 253.70313214
Near Nunda, NY 14517
Steve
Job Details: 08/17/2021
Ordering parts for personal use ; ordrng 1 5308000010 (Blade) and 1 241509402 (Fan)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Hamlin, NY 14464
Dave L
Job Details: 08/17/2021
Replaced console due to no sound. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Rochester, NY 14618
Evan
Job Details: 08/17/2021
Customer stated the unit would not drain and was flashing error code. Discovered that drain pump impeller was seized due to framing nail getting caught inside pump. Removed nail and tested unit multiple times. Unit now spinning and draining as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Rochester, NY 14616
James
Job Details: 08/17/2021
Replaced jazz board and rh gasket. Molded gasket with heat gun. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET and 1 WPW10503278 ADC - JAZZ
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, NY 14620
Evan
Job Details: 08/17/2021
Customer stating lid will not unlock. Found relay for lid lock is failing on control. Relay continually clicks but never actuates lock. Ordering control and latch ; ordrng 1 W11188527 (cntrl-elec) and 1 WPW10482836 (latch)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hilton, NY 14468
Dave L
Job Details: 08/17/2021
The transmission is leaking into the motor ordering great case and motor ; ordrng 1 W11455453 (Gear case) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)
We serviced a
KENMORE DRYER
Model 6800
Near Rochester, NY 14612
Dave L
Job Details: 08/17/2021
"Dryer was making a noise during use due to a worn belt idler. Replaced idler and tested. ; used 1 279640 (Idler), and 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991B00M01
Near Hemlock, NY 14466
Steve
Job Details: 08/17/2021
"Found fresh food section evaporator frosted with no ice at all. Removed frost , replaced fan for not always running and replaced thermistor that was in harness kit with fan. Changed to daily defrost. ; used 1 W11033168 (Fan), and 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC400XW2
Near Hemlock, NY 14466
Steve
Job Details: 08/17/2021
Found the pump is just vibrating and not pumping out water. The bearing is also getting a little loud. Quoted for pump repair. ; rqstng P&A on 1 W10276397 (Pump) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL FREEZER
Model WRS322FDAM04
Near Rochester, NY 14615
James
Job Details: 08/17/2021
LEDs off. Replaced ff and freezer LEDs and both turned on shortly after. Unit functions properly.
We serviced a
WHIRLPOOL RANGE
Model WFG505MOBS3
Near Rochester, NY 14615
James
Job Details: 08/17/2021
Glass broke when handle came off. Replaced glass and handle.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Rochester, NY 14613
James
Job Details: 08/17/2021
Freezer frozen. Found frost in air diffuser. Defrosted freezer and replaced thermistor. Switched door hinges so door will self close ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Rochester, NY 14605
James
Job Details: 08/17/2021
Replaced gaskets and door bushings. Unit functions properly
We serviced a
AMANA DRYER
Model NED4655EW1
Near Irondequoit, NY 14609
James
Job Details: 08/17/2021
Clothes coming out damp and wrinkled. Checked vent to outside and had good airflow. Suspect washer not spinning out causing issue. Customer is to monitor for possible timer issue.
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Rochester, NY 14609
James
Job Details: 08/17/2021
"Unit locked closed. Replaced lid lock and verified operation. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14615
Dave L
Job Details: 08/17/2021
Replaced damaged left freezer rail. Unit functioning normally.
We serviced a
WHIRLPOOL WASHER
Model LSR8433KQ0
Near Rochester, NY 14619
Evan
Job Details: 08/17/2021
Customer stated that unit is failing to agitate properly. Discovered that gear case has failed internally unit will not move drive shaft during agitation only spin. Gear case will need to be replaced. Customer does not want to proceed at this time. Collecting service call fee
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
Evan
Job Details: 08/17/2021
Customer is stating that unit is producing noise while in use. Discovered that left side roller was seized and would not spin. Replaced rollers using repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14623
Steve
Job Details: 08/17/2021
Tested washer and it is working as expected. Calibrated washer and the washer is working as expected. ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Pittsford, NY 14534
Steve
Job Details: 08/17/2021
"When pulling out the water filter a small amount of water comes out ont floor of housing. The housing does not leak while being used. Quoted for filter housing. ; rqstng P&A on 1 W11162041 (Filter housing), ordrng 1 Sh15 (Shipping)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rochester, NY 14618
Steve
Job Details: 08/17/2021
Found water valve shorted causing no ice production. Ordering valve. Customer paid in full; ordrng 1 WPW10420083 (Valve) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Rochester, NY 14623
Steve
Job Details: 08/17/2021
The refigerator has no charge. Reschedule for sealed system tech. ; schdld next appmnt for 8/23 MON !
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near West Henrietta, NY 14586
Steve
Job Details: 08/17/2021
Replaced door seal for frayed seal that was causing heat to escape through door. The door tested good.
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Caledonia, NY 14423
Steve
Job Details: 08/17/2021
The drain stays on for extended period after wash is done. Made sure pressure part was clear. Possible main control fault. The main control is discontinued
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14626
Dave L
Job Details: 08/17/2021
"Unit is loud due to a bad motor Mount ordering motor; ordrng 1 279827 (Motor) and 1 WP694089 (Blower), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Dave L
Job Details: 08/17/2021
Replaced hub and wash plate due to unit not spinning. Calibrated and tested ok
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14626
Dave L
Job Details: 08/17/2021
"Found dishwasher is leaking through heater seals. Quoted 314.46 for heater. Customer will let us know when they are ready to proceed ; rqstng P&A on 1 W10703867 (Heater), ordrng 1 Sh, dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Brockport, NY 14420
Dave L
Job Details: 08/17/2021
Customer still having defrost issue. Heater and thermistor testing ok. Ordering control; ordrng 1 W11382529 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Webster, NY 14580
Evan
Job Details: 08/17/2021
Customer stated that unit is failing to clean dishes. Checked for error codes. Unit was displaying code 4-3 for wash motor failure. Unit is filling and draining properly but never moving water through the cabinet. Replaced wash motor and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
KITCHENAID COOKTOP
Model KFGU766VSS04
Near Webster, NY 14580
Evan
Job Details: 08/17/2021
Replacing spark module due to unit still producing beeping at random times when unit is not in use. Replaced module and tested allBurners and functions on cooktop. Customer to monitor and contact office if issue persists. Part covered under ATEC warranty
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW4
Near Irondequoit, NY 14617
Dave F
Job Details: 08/17/2021
Replaced door to unit due to being cracked. Unit tested good.
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Rochester, NY 14625
Dave F
Job Details: 08/17/2021
Bake and broil not lighting . Unit will spark but no signs of gas . Did not hear the gas valve open . Ordering gas valve and controls .; ordrng 1 W11162730 (module-spk) and 1 W11258611 (cntrl-elec) and 1 W11449506 (Gas valve)
We serviced a
KITCHENAID OVEN
Model KFGC500JPA01
Near Webster, NY 14580
Dave F
Job Details: 08/17/2021
Oven sliding rack will hit the door when you pull the rack out . When it is in the lowest position . . Door is seated correctly and is opening at 90 degrees . Called techline SR 7731523289 techline is sending in product review . use and care guide W11177370b . Will have to wait for response ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY04
Near Fairport, NY 14450
Dave F
Job Details: 08/17/2021
"Tested power at ice maker. Not receiving power. Checked connector under unit that leads to ice maker. Receiving 120volts at connector. Checked continuity for wiring harness in door. Neutral wire has no continuity. Examined wiring harness at bottom of door and found white, black and blue wires were broken. Used connector to reconnect wires. Ice maker cycled, and called for water. Unit tested good. Customer understands we cannot warranty repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS0
Near Pittsford, NY 14534
Dave F
Job Details: 08/17/2021
"35 in freshfood and 5 in freezer . Tested defrost. Defrosting. Tested evap fan, tested good. Tested compressor, tested good. Tested damper, damper working. Checked frost pattern after defrost, good pattern after just a few minutes. Turned humidity control on. Thermistors were reading temps in diagnostics. lol gaskets are sealing well. Turned freezer temp down to -5 Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Victor, NY 14564
Dave F
Job Details: 08/17/2021
"Ice bridging causing ice to not dispense consistently. Raised up front of unit to fix bridging and allowing ice to dispense as expected. Tested 3 way valve, tested good. Tested evap fan. Tested good with no noise. Allowed compressor to turn on by itself and no noises when running. Pulled unit out from wall. Could not find anything that could cause a noise. Noticed condenser hanging low and hitting floor causing noise. Placed foam under condenser. Not making noise any longer. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Geneseo, NY 14454
Dave F
Job Details: 08/17/2021
Frost build up on freezer back wall hitting evap fan making a lot of noise . Defrost is working . Evap fan is working . Checked 3 way valve and that is working correctly. Cleared frost and checked door gaskets all are sealing . Customer will monitor. Changed defrost mode to basic from adaptive. Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KRBX109EWH00
Near Irondequoit, NY 14617
James
Job Details: 08/17/2021
"Unit running non stop and not cooling ff section. Evaporator frozen. Tested heater in diagnostics. Jazz board has failed. Called techline. 7731517390. Replaced jazz board and ran forced defrost. Warranty SC and labor. ; used 1 W10503278 (), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Irondequoit, NY 14617
James
Job Details: 08/17/2021
Unit building up moisture in ff section and icemaker making grinding noise. Need gasket and icemaker. Customer claims whirlpool authorized repair. Need authorization. W10830162. W10884390; ordrng 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Mount Morris, NY 14510
Steve
Job Details: 08/17/2021
Found control acting erratic with filling during spin cycle and lid lock staying on. Ordering control. ; ordrng 1 W11498190 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Penfield, NY 14526
Evan
Job Details: 08/17/2021
Customer stated that unit was leaking water coming from back of machine. Checked for error codes. No codes present. Found that leak was coming from hot water inlet. Found that hose was not properly threaded onto fitting causing issue. Reseated connection and tested unit. Could not replicate issue once doing so. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Perry, NY 14530
Steve
Job Details: 08/16/2021
"Tested washer and could not find any abnormal noise. Customer also stated it quit early. Tested in diagnostics and all functions worked as expected. Tested with large blanket and agitated and spun,out properly. Customer is going to monitor. Performed factory reset."
We serviced a
MAYTAG DRYER
Model MEDC415EW1
Near Webster, NY 14580
Dave F
Job Details: 08/16/2021
Replaced push to start button and timer on unit. Tested unit. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER
We serviced a
MAYTAG REFRIGERATOR
Model WPW10287601
Near Rochester, NY 14623
Dave F
Job Details: 08/16/2021
Replaced door switch and housing for freezer section. Replaced gasket for ice maker to ice chute in door. Tested unit. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRS00
Near North Chili, NY 14514
Dave F
Job Details: 08/16/2021
Unit still not defrosting . Tested heater in diagnostics heater turns on . Bi metal is good . Unit needs other control board in rear WPW10135090 and control in front WPW10167169 . Both are no longer available customer is going to call extended warranty company .
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Caledonia, NY 14423
Steve
Job Details: 08/16/2021
Customer is calling to reschedule ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Hamlin, NY 14464
Dave L
Job Details: 08/16/2021
Replaced sump due to wash motorFilter jamming motor impeller. Unit tested ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSSA
Near Rochester, NY 14624
Dave F
Job Details: 08/16/2021
"Replaced spray arm, chopper blade and door gasket on unit. Tested unit in diagnostics. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 W11177741 GASKET"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Ionia, NY 14475
Steve
Job Details: 08/16/2021
Found the filter was restricted . Removed filter and the water works as expected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14606
Dave F
Job Details: 08/16/2021
Noticed small ice cubes in bin. Found cause to be slow water flow when tested at water dispenser. Pulled unit out away from wall slightly and water flow improved. Tested ice maker and ice maker is cycling. If ice maker production doesnt improve order ice maker W10884390
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS00
Near Rochester, NY 14621
Dave F
Job Details: 08/16/2021
Customer no longer needs service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Mendon, NY 14506
Steve
Job Details: 08/16/2021
"Replaced motor for getting power but not running. The dishwasher tests good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP , used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pittsford, NY 14534
Steve
Job Details: 08/16/2021
Ordering seal for frayed seal ; ordrng 1 W10861521 (Seal)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Webster, NY 14580
Dave F
Job Details: 08/16/2021
34 degrees in fresh food section and 5 in freezer . Called techline Sr 7731428936 . Techline put unit in for exchange no further recommendations on fixes . Left ice maker with customer .
We serviced a
MAYTAG DRYER
Model MEDC415EW1
Near Webster, NY 14580
Dave F
Job Details: 08/16/2021
Replaced push to start button and timer on unit. Tested unit. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Pittsford, NY 14534
Steve
Job Details: 08/16/2021
Found the user interface is not always responding. The dryer needs a ui. The UI is no longer available. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Webster, NY 14580
James
Job Details: 08/16/2021
Replaced fan harness and defrosted evaporator. Tested thermistors in diagnostics and they passed. Customer is to monitor ice production. If problem persists replace Icemaker; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
AMANA RANGE
Model AGR5725RDQ
Near Webster, NY 14580
James
Job Details: 08/16/2021
Complaint of clock being dead but cooktop working. Upon arrival clock was on. Bake ignited in about 45 seconds. Checked bake and broiler. Outlet has proper polarity. Disconnected control and reconnected then preheated oven. Unit functions properly. Customer is to monitor if problem persists replace control. WP74009217 199Shipping 15Labor 106.75; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS00
Near Webster, NY 14580
James
Job Details: 08/16/2021
Replaced rh gasket and molded with heat gun. Left other gasket with customer. Turned on moisture control for condensation on mullion.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Rochester, NY 14609
James
Job Details: 08/16/2021
Replaced control and thermistor. Reset power and temperature corrosponded with actual ff temp. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LWJA
Near Rochester, NY 14605
James
Job Details: 08/16/2021
Replaced both gaskets and verified doors are sealing.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Irondequoit, NY 14622
James
Job Details: 08/16/2021
Unit frosting along top edge of freezer and frost on food. Called techline they recommend replacing gasket or door. Sr7731503778. Door liner comes very close to contacting freezer liner and is potentially binding and propping door ajar. Ordering door. If door doesn't resolve problem then problem is freezer liner. ; ordrng 1 WPW10612925 (Badge) and 1 LW10668769 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14610
Dave F
Job Details: 08/16/2021
Ice building up on left side of freezer ceiling. Noticed a gap at top left corner of freezer door gasket. Heated and reseated gasket. Gasket now making tight seal all the way around. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Pittsford, NY 14534
Dave F
Job Details: 08/16/2021
Replaced right side fresh food section door. Heated and reseated gasket for door. Replaced ice bin in freezer section. Unit tested good. Shallow bin W10326335. Medium bin W10308869
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Irondequoit, NY 14617
James
Job Details: 08/16/2021
Unit disconnected and in flooded basement can't work in space. ; saved tckt
We serviced a
MAYTAG RANGE
Model MVW7232HW0
Near Fairport, NY 14450
Steve
Job Details: 08/16/2021
Replaced lid strike for broken strike that was preventing wash. The washer tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB02
Near Fairport, NY 14450
Steve
Job Details: 08/16/2021
Found gaps in the frame causing warm air to enter freezer causing ice to form on left side. The fresh food section has shelves directly under damper that may be causing freezing. Recommended to move shelves lower and to keep food from touching back wall. Caulked frame to prevent warm air from entering freezer.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Rochester, NY 14617
James
Job Details: 08/16/2021
Replaced pump and harness. Ran drain and spin cycle successfully. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Rochester, NY 14613
Evan
Job Details: 08/16/2021
Replacing idler pulley and bracket due to original bracket being bent causing unit not to tumble properly. Replaced bracket. Unit tested good; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER
We serviced a
AMANA RANGE
Model AGR6603SFB2
Near Rochester, NY 14605
Evan
Job Details: 08/16/2021
Customer stated that unit is flashing f1e0 error. Discovered code relates to internal board failure. Replaced control and tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14619
Evan
Job Details: 08/16/2021
Replacing bezel and lid lock due to bezel breaking when attaching latch. Replaced bezel. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW4
Near Rochester, NY 14618
Evan
Job Details: 08/16/2021
Customer stated unit was flashing suds error messsge and also f02 (long drain) error. Inspected drain pump filter and found filter full of debris. Cleaned filter trap. Also cleaned air trap. Air trap was full of debris also. Reassembled unit and also replaced dryer vent for customer( customer had new vent) unit tested good
We serviced a
KENMORE WASHER
Model 11027841600
Near Shortsville, NY 14548
Steve
Job Details: 08/16/2021
Replaced drain hose for leaking. The washer tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Canandaigua, NY 14424
Steve
Job Details: 08/16/2021
Found motor getting power but not running. Ordering motor. Ordering linen suppressors for possible line noise from previous products. ; ordrng 1 W11087376 (Pump motor) and 1 12001500 (Line suppressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Hilton, NY 14468
Dave L
Job Details: 08/16/2021
Bail arm has become disconnected preventing ice. Fill tube was frozen again. The customer is aware that they need to have the needle valve replaced to prevent this. Defrosted tube again and reseated bail arm. Can not service fill tube again until needle valve is replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2067AES
Near Rochester, NY 14612
Dave L
Job Details: 08/16/2021
Found broken water line at end of filter housing/ reservoir. Ordering filter housing ; ordrng 1 WP12956202 (Water tank) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Rochester, NY 14612
Dave L
Job Details: 08/16/2021
Unit is dripping from ice door. Light is visible through separator seal. Ordering separator. ; ordrng 1 W11423782 (Separator)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14616
Dave L
Job Details: 08/16/2021
Found ice maker fill tube leaking into freezer causing the door to remain open. Removed ice and securelyFastened tube extender to fill tube. Leak went away. ; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14615
Dave L
Job Details: 08/16/2021
Unit would not spin or agitate because the capacitor connector had become disconnected from the motor capacitor. Reconnected. Unit tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Rochester, NY 14626
Dave L
Job Details: 08/16/2021
Dispenser door will not close. Replaced dispenser. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14626
Dave L
Job Details: 08/16/2021
Dishwasher is leaking into float pan. Ran unit to identify leak. Customer was using regular dish soap in place of dishwasher detergent. This is causing the unit to suds up and over the front of the tub and into drip pan. Removed suds. Went over use and care with the customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Spencerport, NY 14559
Dave L
Job Details: 08/16/2021
Replaced crisper holder.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near Webster, NY 14580
Evan
Job Details: 08/16/2021
Replaced acu due to acu failing to send power to pump. Replaced acu still waiting on drain pump. Scheduling for 8/20 to return with pump; ordrng 1 W11497943 (DRAIN PUMP )
We serviced a
WHIRLPOOL DRYER
Model WGD9470WW2
Near Rochester, NY 14609
Evan
Job Details: 08/16/2021
"Customer stated that unit was producing noise while in use. Discovered that rollers and pulley were sticking causing issue. Used dryer repair kit and replaced all parts listed in kit. Cleaned cabinet also. Ran unit for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER , used 1 4392067 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Rochester, NY 14609
Evan
Job Details: 08/16/2021
"Customer stated that unit would not start cycle and was shutting off. Discovered error code f5e2 for lid lock failure. Replaced lid lock and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11170706 CONTROL , used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model DGBD2438PF0A
Near Rochester, NY 14622
Evan
Job Details: 08/16/2021
Customer stated that units very noisy while in use. Discovered bearing inside wash motor has failed causing issue. Replaced wash motor and tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details: 08/10/2021
The refrigerator is chiming at the customer when theyre getting a glass of water from the dispenser. Customer does not have a water filter installed because filtration is happeningBefore it gets to the unit.Because there is not filter installed the filter switch alarm is sounding. Taped switch closed to stop the alarm.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Geneseo, NY 14454
Steve
Job Details: 08/10/2021
Placed shifter for not agitating. The washer tested good. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Steve
Job Details: 08/10/2021
Replaced ui for erratic operation the washer tested good. ; dspstn on spec-tagged invntry: 1 W10911040 PANEL- CNTRL
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL6
Near Mumford, NY 14511
Steve
Job Details: 08/10/2021
"Found the start button on user interface is not responding. Quoted for ui and customer is going to discuss with spouse. ; rqstng P&A on 1 WP8531816 (Console) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 8193762 FUSE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFE04
Near Rochester, NY 14624
Dave L
Job Details: 08/10/2021
"Replaced locked compressor. Unit began cooling after repair. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11504429 COUPLER 7.5X 6 BR"
We serviced a
ROPER DRYER
Model REX3514PQ0
Near Mumford, NY 14511
Steve
Job Details: 08/10/2021
Tested dryer and the power was good. The unit heated and worked as expected.
We serviced a
KITCHENAID DRYER
Model KEYS850JQ0
Near Rochester, NY 14625
Evan
Job Details: 08/10/2021
Customer stated that unit was not operating. Discovered that thermal fuse tested open. Replaced fuse. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14624
Dave L
Job Details: 08/10/2021
Customer found what appeared to be oil on the floor near the washer. Substance was no longer there when I arrived. No signs of oil coming from the gearcase or drive system. Ran multiple test cycles to verify. Unit testing ok