We serviced a
MAYTAG DRYER
Model MGDB835DW3
Near Chittenango, NY 13037
Chuck G
Job Details: 02/09/2023
Customer stated that unit is making a noise upon starting and through out the cycle. Dryer repair kit tested bad. Replaced repair kit. Unit tested good ; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Webster, NY 14580
James
Job Details: 02/09/2023
Ice bin stuck. No ice. Cycled icemaker in Diagnostics. Set freezer to 0. Customer is to monitor. If problem persists order bin and icemaker. ; ordrng 1 W (Icemaker) and 1 Sh15 and 1 W (Bin)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Webster, NY 14580
James
Job Details: 02/09/2023
Replaced control and ui. Tested delicate cycle and unit senses properly. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 02/09/2023
Unit was down to 30 in ff section. Everything passed in Diagnostics. Set ff to 38. Pre order damper. Will reevaluate on return. ; schdld next appmnt for 2/15 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Webster, NY 14580
James
Job Details: 02/09/2023
Replaced evap and tested. Unit held 140psi for 15 minutes and held 370 microns. Unit cooling when turned on.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14607
Andres V
Job Details: 02/08/2023
Customer stated the previous company did the same thing we did and they had the same issue. I went back and noticed that the legs were not lowered so unit was leaning forward. I lowered legs so unit leans back more and water does not go over lip into tray.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Spencerport, NY 14559
Dave L
Job Details: 02/08/2023
"Replaced door , gaskets, and control. Tests ok; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, NY 14420
Dave L
Job Details: 02/08/2023
Replaced broken water valve. Tested ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14619
Dave L
Job Details: 02/08/2023
"Customer was not home. I was able to reach them via phone to pre order the UI and reschedule. Customer to provide POP on return visit UI is non responsive. Ordering UI; ordrng 1 W11414079 (UI), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Rochester, NY 14610
Dave L
Job Details: 02/08/2023
Found unit running without the evaporator fan. Removed evap cover. Tested voltage at fan. 119vac to fanMotor. Ordering fan; ordrng 1 WP2315539 (Fan)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HW
Near Pittsford, NY 14534
Jeremy
Job Details: 02/08/2023
Replaced UI for error code and unresponsiveness. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Dave L
Job Details: 02/08/2023
Repaired evaporator. Compressor with not start. Ordering another compressor ; ordrng 1 W11592010 (Compressor)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ03
Near Brighton, NY 14610
James
Job Details: 02/08/2023
"Unit still 44 degrees in ff section. Opened up air Tower vents, ordering ui and air tower. ; ordrng 1 W11655736 (Ui) and 1 WPW10356895 (Air tower)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14610
Jeremy
Job Details: 02/08/2023
Receptacle for dryer is not wired correctly and voltage is being supplied on neutral wire. Customer contacting electrician to correct issue.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Penfield, NY 14526
Jeremy
Job Details: 02/08/2023
Lower rack rollers are faulty and unit is leaking from seal on sump. Quoted for sump and roller replacement. Customer needs time to consider repair or replacing unit. ; rqstng P&A on 1 WPW10605057 (Sump and Motor) and 1 Sh15 (Shipping)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB1
Near Pittsford, NY 14534
Jeremy
Job Details: 02/08/2023
Replaced Icemaker for broken auger. Unit checks good.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Rochester, NY 14624
Jeremy
Job Details: 02/08/2023
Oven is slow to preheat. Found corrosion on ignitor and faulty DSI board. Replaced ignitor and DSI board. Unit preheated to 350 degrees under 15 minutes. Unit checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Clifton Springs, NY 14432
Josh Henchen
Job Details: 02/08/2023
"Customer stated washer shut off in middle of cycle. Checked and found F0E3,F8E1. Ran diagnostic cycle all functions as expected, Ran rinse and spin, all functions as expected. Ran normal wash all functions as expected. Customer will monitor and record if issue occurs again, could not mimic complaint. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14624
Jeremy
Job Details: 02/08/2023
Upper spray arm is hitting rear part of manifold and getting stuck. Ordering spray arm and manifold. Customer to provide proof of purchase on return visit.; ordrng 1 WPW10340542 (Manifold) and 1 WPW10448645 (Spray arm)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14621
Dave L
Job Details: 02/08/2023
"Customer states that unit was making a strange noise. Ran auto test to observer functions. Tub is severely out of round and has damaged the gear case. Ordering tub and gear case; ordrng 1 W11172199 (Tub) and 1 W11454372 (Gear case), dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER"
We serviced a
SAMSUNG DRYER
Model DV431AEPXAA
Near Rochester, NY 14625
James
Job Details: 02/08/2023
Unit not heating. Element tested open. Replaced duct assembly and greased rollers. If noise comes back order repair kit. ; used 1 Sh15 from stock
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14621
Dave L
Job Details: 02/08/2023
The washer will not complete cycles because the drain is installed on the floor and drains out before the unit has a chance to fill. Pics attached. The customer needs to have a proper stand pipe installed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Rochester, NY 14612
Dave L
Job Details: 02/08/2023
"Wash motor is seized. Ordering sump; ordrng 1 W11416362 (Sump), dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Ontario, NY 14519
Andres V
Job Details: 02/08/2023
Customer stated that unit was making a rattling noise. I diagnosed unit heard noise coming from the back. I took off back panel and noise stopped. I readjusted the panel and pushed unit back into cavity. I did not hear any noises anymore and asked customer if he heard anything as well and he did not. ; dspstn on spec-tagged invntry: 1 W11334745 MOTOR-EVAP
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Webster, NY 14580
Andres V
Job Details: 02/08/2023
Customer stated she put unit into a drain and spin cycle and at the end cycle started all over again. I diagnosed unit but could not duplicate issue. I ran a diagnostic cycle properly and found an error code for pressure system fault. I started a normal cycle to make sure unit stopped putting water in the basket correctly. Customer is to monitor unit. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID OVEN
Model KSDB900ESS1
Near Webster, NY 14580
James
Job Details: 02/08/2023
Replaced cooling fan and tested. One year warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ontario, NY 14519
Andres V
Job Details: 02/08/2023
Customer stated that after she called plumber out water would dispense but was not making ice. I diagnosed unit found the tube that feeds water to ice maker was frozen. I used steamer to clear it out then cycled it. Unit called for water and filled properly.
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Webster, NY 14580
James
Job Details: 02/08/2023
"5 year parts and laborGearcase has worn bearing. Replaced gearcase and slider. Calibrated and tested. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE , used 1 W10734521 (Slider) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14622
Andres V
Job Details: 02/08/2023
"I replaced the gearcase, rotor, slider and wash plate. I calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL WASHER
Model WDT730PAHZ0
Near Rochester, NY 14626
Andres V
Job Details: 02/08/2023
"Replaced the motor on unit. Put unit back together and tested it, unit does not leak and is working properly."
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC2
Near Webster, NY 14580
James
Job Details: 02/08/2023
Dispenser was broken out of boxReplaced bellows and updated software. ; ordrng 1 W11524106 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Penfield, NY 14526
James
Job Details: 02/08/2023
Unit not making ice. Fill tube frozen. Defrosted fill tube and cycled successfully. If problem persists replace valve and icemaker.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lyons, NY 14489
Josh Henchen
Job Details: 02/08/2023
"Customer stated washer not agitating. Checked and found F7E, tan diagnostic cycle and found Capacitor not working properly. Replaced and tested, agitating correctly, all operations as expected. Washer checks good.; used 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WED4815EW
Near Auburn, NY 13021
Josh Henchen
Job Details: 02/08/2023
Unit Not in store to get diagnosed.
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Auburn, NY 13021
Josh Henchen
Job Details: 02/08/2023
"Customer stated dryer not heating. Checked and found Continuity at Heating element, high limit and thermal fuse all check good. Hook dryer up and ran high temp, dryer operates as expected. Dryer checks good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Auburn, NY 13021
Josh Henchen
Job Details: 02/08/2023
"Customer stated dryer not heating. Checked and found neutral on terminal block had fallen down, reattached everything properly. Found dryer on air fluff, switched to high heat, dryer functions as expected. Dryer checks good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW08
Near Seneca Falls, NY 13148
Josh Henchen
Job Details: 02/08/2023
"Replaced microcomputer due to light bulb not working. Tested light, operates as expected. Microwave checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS2
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/08/2023
"Replaced thermistor due to freezer Temps and fresh food Temps not aligning with settings. Tested unit, all functions check good. Refrigerator checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Scottsville, NY 14546
Jeremy
Job Details: 02/08/2023
LED module in fresh food section is dim. Ordering LED module.; ordrng 1 W11043011 (LED module)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Rochester, NY 14621
Andres V
Job Details: 02/08/2023
Replaced the UI. Tested unit. Unit turns on and is working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Brockport, NY 14420
Dave L
Job Details: 02/08/2023
Replaced open wash motor due to unit not cleaning. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
Andres V
Job Details: 02/08/2023
Replaced the evap fan motor. Turned cooling back on unit is now working properly.
We serviced a
JENN AIR MICROWAVE
Model JMC2427DS00
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/08/2023
Customer canceled on microwave
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/08/2023
"Customer stated dishes are not drying, staying wet. Checked and found F4E2,FAE2. Ran diagnostic cycle, element was not working. Pulled unit out and found heating element wires disconnect. Reseeded and tested, all operations as expected. Dishwasher checks good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/08/2023
"Customer stated dishes are coming out with no shine and grim left on. Checked and found no error codes, dispenser switches appear to working however no rinse aid is being dispensed. Ordering dispenser WPW10428217.; ordrng 1 WPW10428217 (Dispenser)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14621
James
Job Details: 02/08/2023
Screeching noise during final spin. Tested and couldn't replicate problem. Customer had video where it sounded like bearing seal in gearcase or belt slipping. Reset control and tested. Customer is to monitor. If problem replace W11449840
We serviced a
JENN AIR OVEN
Model JJW2427DS01
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/08/2023
Customer stated that unit is not working. F2E1-stuck key error code. Unit needs console W11232102. I quoted customer for repair but they declined repair
We serviced a
WHIRLPOOL OVEN
Model MER7700LZ2
Near East Syracuse, NY 13057
Chuck G
Job Details: 02/08/2023
"Customer stated that unit is burning the outside edges of cakes while baking at 350. I measured temps at 350 , high temp 379 and low temp 327, I cycled unit twice. I explained to the customer about rack placement and bakeware. Unit tested good"
We serviced a
KITCHENAID OVEN
Model KODE500EBL
Near Fayetteville, NY 13066
Chuck G
Job Details: 02/08/2023
Customer stated that paint is pealing in the oven cavity. Upon inspection i found no pealing inside the oven cavity. I found what looks like score marks from a abrasive in the cavity. I explained to the customer that the cavity is not a serviceable part and its purely cosmetic . Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Jamesville, NY 13078
Chuck G
Job Details: 02/08/2023
"Customer stated that unit is not drying clothes. Unit tested poor for airflow with vent hose attached, unit tested good for airflow without vent hose attached. Upon inspection of customers venting i discovered that the dryer vent hose is clogged with lint and is crushed going into the wall, venting to approx 40 feet to outside. I suggested to the customer to call a different vent cleaning service and have a new vent hose installed. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Syracuse, NY 13205
Chuck G
Job Details: 02/08/2023
"Customer stated that unit will not spin dry the a load. Error code F0E5-off balance load. Suspension tested bad, replaced suspension. Calibrated unit and ran a diagnostic test cycle in which the unit operated as intended. I explained to the customer about how much HE detergent to use and cycle selection. I also suggested that the remove the pallet that the unit is sitting on and put the unit directly onto the concrete floor. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/08/2023
"Customer stated that unit will not start a cycle, it goes from start to finish but not every single time. No Error codes. Ran a diagnostic test cycle in which the unit operated as intended. Drain pump, water valve, gearcase, capacitor and lid lock all tested good. Calibrated unit. Ordering harness W11568983 and control W11543996; ordrng 1 W11543996 (Control) and 1 W11568983 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mendon, NY 14506
Josh Henchen
Job Details: 02/06/2023
"Customer stated dishwasher not filling with water. Checked and found F4E3. Ran diagnostic, unit is filling Sump & Motor not running properly. Replaced Sump and motor, tested dishwasher, all functions as expected. Dishwasher checks good. Dishwasher is under warranty, took picture of P.o.P.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14617
James
Job Details: 02/06/2023
Unit rattles when compressor cycles off. Found condenser hitting cabinet and compressor stub touching rear panel. Installed foam between condenser and leveled feet. Tested 3 times and couldn't replicate problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near Rochester, NY 14617
James
Job Details: 02/06/2023
Replaced doors and inspected.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details: 02/06/2023
Replaced noisy Gearcase. Tested ok.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS00
Near Irondequoit, NY 14617
Andres V
Job Details: 02/06/2023
"Installed new fuse. Unit turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
AMANA MICROWAVE
Model ACO1860AS
Near Rochester, NY 14617
James
Job Details: 02/06/2023
Mag 199.00. Unit hums loudly when turned on and doesn't heat. Ordering high voltage components. ; ordrng 1 WP59001168 (Capacitor) and 1 WPR9800486 (Diode) and 1 W10859575 (Mag)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14617
Andres V
Job Details: 02/06/2023
"Installed new sump and pump. I tested unit out and watched for any leaks, I did not see any unit is working properly. Unit was not in cavity when I arrived to the house, I asked customer if he wanted me to put it back in he said he'd take care of it."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Hilton, NY 14468
Dave L
Job Details: 02/06/2023
Bake burner will not light consistently due to a weak spark. Ordering Ignitor and Dsi control; ordrng 1 WPW10324262 (Bake ignitor) and 1 WPW10324262 (Dsi)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hilton, NY 14468
Dave L
Job Details: 02/06/2023
Replaced tub and valve due to leaki mg and not filling. Repaired lid hinges. Tested in normalCycle to verify operation. Tests ok. Drain piping is leaking. Pics attatched. Recommending a qualified plumber make this repair.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Groveland Station, NY 14462
Jeremy
Job Details: 02/06/2023
"Replaced gearcase, basket and cam. Tested unit with large blanket, unit operating as expected.; used 1 W10721967 (CAM) from stock"
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GS0
Near Ontario, NY 14519
James
Job Details: 02/06/2023
S22916 parts and labor. Upper rack welds failed. Replaced both tracks and tested. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
JENN AIR DISHWASHER
Model JDPSS244LM1
Near Manlius, NY 13104
Chuck G
Job Details: 02/06/2023
"Customer stated that unit is stuck on throwing a F8E4 error code and the door wont close. I could not get into diagnostics as i was unable to clear the code and get the unit to stop running the drain pump. The switch on the float tested bad , the tub tested bad as it was dented on the top causing frame not to lineup with the door, door skin is dented at the top and one tab on the control is broken causing it not to snap in place correctly. Ordering tub W11409866, float switch W11545764, control W11505996, outer door skin W11579514; ordrng 1 W11409866 (Tub) and 1 W11545764 (Float switch) and 1 W11505996 (Control) and 1 W11579514 (Outer door skin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Manlius, NY 13104
Chuck G
Job Details: 02/06/2023
Customer stated that freezer light and ice maker are not working. Ice maker and freezer light tested bad. Replaced ice maker and light. I cycled ice maker. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near East Syracuse, NY 13057
Chuck G
Job Details: 02/06/2023
"Customer stated that heater is not working because the dishes are not drying. No codes. Ran a diagnostic test cycle in which the unit operated as intended. Heating element tested good, hot water going to unit tested good, customer using rinse aide tested bad. Customer is not using rinse aide, i explained to the customer the importance of using rinse aide and about cycle selection. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Kirkville, NY 13082
Chuck G
Job Details: 02/06/2023
"Customer stated that freezer temps are fluctuating. Fresh food temp is 34 and freezer temp is 12.9. Evap has a frost pattern, fan tested good. I restricted the airflow to the fresh food compartment and turned freezer to max. I asked customer to monitor and to call if issue persists. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Syracuse, NY 13210
Chuck G
Job Details: 02/06/2023
Customer stated that unit is having long dry times. After inspecting unit i found that the vent tested bad-airflow test poor. I performed the same test by removing vent and unit tested good. I explained to the customer that the issue is with the venting and to have the vent cleaned. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Syracuse, NY 13212
Chuck G
Job Details: 02/06/2023
"Customer stated that unit is not getting hot water. No codes. I ran a diagnostic test cycle in which the unit operated as intended. Water valve tested good, customers water lines tested good. Customer said that he washes on delicate and normal cycles , i explained to the customer that if he wants true hot water then he must use a heavy cycle, cycle selection, how to load the unit tested and how much HE detergent to use. I left the part with the customer. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Walworth, NY 14568
Andres V
Job Details: 02/06/2023
"Customers complaint was that soap dispenser would not open or close. I diagnosed unit found that it does close and open properly but customer was worried because the door is slightly warped. I told them we would not replace the dispenser because it is a cosmetic issue, he said when he called it in that's what he told them but they misunderstood."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Penfield, NY 14526
Andres V
Job Details: 02/06/2023
I called techline about the ongoing issue with the noise. They asked me if I did the service pointer which we already have. They stated that this is a non repairable issue but also not effecting the function of the machine. They suggested I give the SR number to the customer and have them call customer service. SR 7735662739
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
Andres V
Job Details: 02/06/2023
Customer stated unit was not cooling properly. She has to turn into off every other week for it to cool in fresh food section. Dave was here in November and wrote if problem persisted replace fan motor. ; ordrng 1 WPW10464673 (Fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0K
Near Spencerport, NY 14559
Dave L
Job Details: 02/06/2023
Replaced damaged co sole and panel. Tests ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Hilton, NY 14468
Dave L
Job Details: 02/06/2023
Replaced control due to unit not draining. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Hamlin, NY 14464
Dave L
Job Details: 02/06/2023
"Replaced compressor due to no cooling. Tests ok; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11506619 COUPLER BR 8 , and 2 W11504449 COUPLER"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14620
Jeremy
Job Details: 02/06/2023
Replaced oven door gasket. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Rochester, NY 14606
Jeremy
Job Details: 02/06/2023
"Customer experiencing long dry times. Found vent restricted, cleaned some lint from outside vent hood. Advised customer to have vent run cleaned. If problem persists order control.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Churchville, NY 14428
Jeremy
Job Details: 02/06/2023
"Unit shuts off after starting a cycle, will turn back on with power button. Ordering console.; ordrng 1 W11325572 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Caledonia, NY 14423
Jeremy
Job Details: 02/06/2023
Unit is not cooling. Compressor drawing 48 watts and 0.5 amps. Unit has sealed system leak. Ordering sealed system .; ordrng 1 W10507884 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve) and 1 876765 (Tubing Kit) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK evap repair)s and 2 W11506621 (6NK)s and 2 W11504436 (6/1.8)s and 2 W11504434 (6/2)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2)s and 2 W11504423 (8/2)s and 2 W11504424 (8/1.8)s
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Caledonia, NY 14423
Jeremy
Job Details: 02/06/2023
"Unit shaking excessively. Adjusted leveling legs, ran unit with towels, checks good."
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Livonia, NY 14487
Jeremy
Job Details: 02/06/2023
Oven has no power indication. Found thermal fuse tests open. Ordering thermal fuse. Explained to customer not to leave oven door open when oven is hot.; ordrng 1 WPW10545291 (Thermal Fuse) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Livonia, NY 14487
Jeremy
Job Details: 02/06/2023
Customer stated they called and cancelled appointment. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14613
Josh Henchen
Job Details: 02/06/2023
"Customer stated washer not draining. Checked and found F7E1,F8E1. Unit not going into spin. Replaced gearcase and cam. Ran diagnostic cycle, all functions as expected. Tried to start regular wash, washer failed to go into cycle. Ordering control W11603811.; ordrng 1 W11603811 (CNTRL-ELEC), dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Rochester, NY 14621
Andres V
Job Details: 02/06/2023
Customer stated that they had the UI replaced but after repair it fell off and caused connector to rip of board. Unit needs new UI ; ordrng 1 W11351728 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Rochester, NY 14615
Andres V
Job Details: 02/06/2023
Customer stated unit is leaking. When I arrived customer had started a cycle for me. I watched unit and saw that it is leaking when unit is in a high spin speed. It is leaking in between the tub and tub ring. Called Dave about it he suggested to replace the suspension. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14606
Andres V
Job Details: 02/06/2023
Customer stated unit was not washing clothes. I diagnosed unit I heard a humming noise when it was trying to agitate. I ohmed out the capacitor found an OL. Replaced the cap and tested unit. Unit not agitates and spins. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14625
Josh Henchen
Job Details: 02/06/2023
"Customer stated dishwasher door not latching shut. Checked and found door latched and ran diagnostic cycle, all functions as expected. Spoke to about switching from powder to pods and use Pro wash instead of express wash for cleaning performance. Dishwasher checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, NY 14502
Josh Henchen
Job Details: 02/06/2023
Replaced all LED lights per S84638 due to lights not illuminating correctly. Tested and all Leds are working properly. Refrigerator checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 02/06/2023
"Customer stated dishwasher wasnt cleaning dishes, boiler is down so no hot water. Checked and found F7E1. Ran diagnostic cycle, all functions as expected. Dishwasher water temp is 92 degrees dishwasher functioning properly."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 02/06/2023
"Customer stated dishwasher was leaking water, not draining properly, and a heating issue. Checked and found no visible leaks or damage. Drain pump has no visible damage or blockage. Door panel is damaged. Ordering Door Panel W10671878.; rqstng P&A on 1 W10671878 (Door Panel) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Ontario, NY 14519
James
Job Details: 02/06/2023
Replaced ui and programmed. Installed foam behind damper motor so it doesn't chatter. Customer is to monitor if freezing persists.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Webster, NY 14580
James
Job Details: 02/06/2023
Unit making clunking noises and echoes through wall. Found drain hose slaps back of washer. Adjusted water hoses and zip tied drain hose to back panel. All noises are normal.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML35011KS0
Near Webster, NY 14580
James
Job Details: 02/06/2023
"Replaced mag, transformer, cap and diode. Unit heated glassof water successfully. One year warranty on repair ; dspstn on spec-tagged invntry: 1 W11256462 DIODE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Webster, NY 14580
James
Job Details: 02/06/2023
"Ff freezing, freezer warm. Pressure -15\80 at .55amps. Sign of leak in evap due to uv dye in defrost pan. Ordering EVAP. Sealed system. ; ordrng 1 W10836706 (Evap) and 2 W11504424 (8\1.8)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Webster, NY 14580
James
Job Details: 02/06/2023
Replaced ui and defrosted fill tube. Icemaker cycled properly. If problem persists replace main control.
We serviced a
JENN AIR RANGE
Model JDS1450DS0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/06/2023
"Customer stated that unit is not getting to temp while running a bake cycle. After inspecting unit i found that the temp probe tested good, bake element tested bad. Replaced element. Unit tested good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Whitesboro, NY 13492
Chuck G
Job Details: 02/02/2023
"Customer stated that drawer keeps falling out. I verified the issue with the meat pan. Ordering meat pan WPW10308849, track rail right W11051442, track rail left W11025586, rail left hand WPW10468555 and rail right hand WPW10468556; ordrng 1 WPW10308849 (Meat pan) and 1 W11051442 (Track rail right) and 1 W11025586 (Track rail left) and 1 WPW10468555 (Left hand rail) and 1 WPW10468556 (Rail right hand)"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details: 02/02/2023
Unit is loud during spin due to a weak gear case ordering gear case; ordrng 1 W11454741 (Gear case)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Dansville, NY 14437
Jeremy
Job Details: 02/02/2023
Replaced console and control. Unit tested good.; dspstn on spec-tagged invntry: 1 W11618917 CNTRL- ELEC
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, NY 14534
Jeremy
Job Details: 02/02/2023
"2 people required due to nature of installation and needing to partially uninstall. Found motor that was previously installed had screw going through wire in switch housing causing a short (see photo). Replaced motor assembly, unit tested good."