We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Rochester, NY 14611
Dave F
Job Details: 09/13/2022
customer does not have power at the moment rescheduling. Customer will call to schedule sooner if possible ; schdld next appmnt for 9/19 MON !
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Chili, NY 14514
Ray Benedetto
Job Details: 09/13/2022
Unit not draining and making humming sound. Found foreign object inside drain pump assembly. Ordering drain pump for repair.; ordrng 1 W11396717 (Drain Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Liverpool, NY 13090
Chuck
Job Details: 09/13/2022
"Customer stated that unit has a bad freezer seal. After inspecting unit i discovered that the seal is not making contact in the upper right hand side of freezer, i could find no tears or rips in the seal. I applied heat to the seal using a hair dryer and i was able to get the gasket to seal. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Central Square, NY 13036
Chuck
Job Details: 09/13/2022
Customer stated that unit has a dent on door. I inspected unit and found a dent on the right side of the door. Ordering door LW10636410 and thimble WP2183003; ordrng 1 LW10636410 (Refrigerator door (White)) and 1 WP2183003 (Thimble)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXL25RYMS0
Near Rochester, NY 14624
Ray Benedetto
Job Details: 09/13/2022
"Replaced ice maker. Tested component, filled and cycled. Operating normal.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mexico, NY 13114
Chuck
Job Details: 09/13/2022
"Customer stated that they are hearing a knocking noise. No codes. I confirmed noise by running a diagnostic test cycle. I inspected unit and gearcase, cam, belt & agitator all tested good. I removed tub and found some debris causing the knocking noise, removed debris. Reinstalled tub. Calibrated unit. Ran a high speed spin to confirm that noise was no longer present. Unit tested good."
We serviced a
GE REFRIGERATOR
Model HPS15BTHJRWW
Near Rochester, NY 14607
Andres
Job Details: 09/13/2022
Tenant was not available had to reschedule.; schdld next appmnt for 9/15 THU !
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/13/2022
"Customer stated washer said turn knob to available cycle, stopped working. Checked and found F0E3. Ran diagnostic cycle, all functions properly. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS4
Near Rochester, NY 14617
James
Job Details: 09/13/2022
Only two buttons functioning. Removed control panel and found corrosion in ribbon cable. Need control panel. Part is discontinued.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rochester, NY 14617
James
Job Details: 09/13/2022
"Door fell open and injured customer. Found lh cable broken to door spring. Screw missing from kick panel, vent fan harness damaged. ; rqstng P&A on 1 WP8270020 (Spring) and 1 8194001 (Cable) and 1 W11228135 (Blower) and 1 W10834759 (Harness) and 1 WP302868 (Screw)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Dave F
Job Details: 09/13/2022
F2E1 stuck key F7E1 basket speed fault . Unit was flashing pause when I arrived pushed starter button and unit started . Then I canceled cycle and it would not unlock . Tested lock in diagnostics tested good. Ran auto test in diagnostics and unit stopped that in middle of cycle ordering. Control and actuator ; ordrng 1 W11399433 (Control) and 1 W10913953 (actuator)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Phoenix, NY 13135
Chuck
Job Details: 09/13/2022
Replaced fabric softener dispenser. Ran a diagnostic test cycle to confirm no leaks. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model LDE5004ACW
Near Rochester, NY 14625
Josh Henchen
Job Details: 09/13/2022
Customer stated tub stopped spinning. Checked and found belt snapped in half and very worn down. Ordering new belt WPY312959.; ordrng 1 WPY312959 (BELT)
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Oswego, NY 13126
Chuck
Job Details: 09/13/2022
Customer is still concerned about the surface temps on front of the cooktop while baking. I brought the unit up to 350 and the surface is warm to the touch but gets warmer as the unit continues to bake. The element is cycling correctly. I could find no defect on the unit. I referred to the tech manual W11544031 and explained to the customer the key points of the manual. SR7734570705
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Rochester, NY 14610
Josh Henchen
Job Details: 09/13/2022
Customer stated lid locked and a loud squealing noise. Checked and found lid came unlocked ran Drain and spin. Washer would drain but tub is not spinning properly. Unit would need new rear tub belt and motor. Customer wants to purchase a new washer.
We serviced a
MAYTAG WASHER
Model MVDH34667
Near Rochester, NY 14626
Josh Henchen
Job Details: 09/13/2022
Only had one washer in store to be serviced. One washer in store that needs service.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rochester, NY 14626
Josh Henchen
Job Details: 09/13/2022
"Customer stated that washer not washing properly. Checked and found no codes. Ran diagnostic, functions properly. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, NY 14620
Josh Henchen
Job Details: 09/13/2022
Customer stated washer gets stuck on wash cycle and will not advance. Checked and found no codes. Ran diagnostic cycle all functions properly. Noticed the bellows didn't have a spring ordering W11032829. Customer will install. Washer checks good.; ordrng 1 W11032829 (Bellow spring)
We serviced a
AMANA WASHER
Model NTW4516FW
Near Geneva, NY 14456
Doug Balcom
Job Details: 09/13/2022
Customer states unit doesn't work. Found belt shield rubbing on pulley. Removed shield and Ran calibration. Ran diagnostic test no codes. Ordering new shield. ; ordrng 1 WPW10427633 (Shield)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Waterloo, NY 13165
Doug Balcom
Job Details: 09/13/2022
Customer states control panel coming apart. Found control panel delaminating. Replaced control panel. Ran test cycle. Unit is operating as designed
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW2
Near Rochester, NY 14642
Dave F
Job Details: 09/13/2022
Replaced bellow and tested unit in diagnostics. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Victor, NY 14564
Jeremy
Job Details: 09/13/2022
"Customer stated right front burner would not ignite. Found that wrong burner cap was being used. Place burner caps in correct position, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/13/2022
"Customer stated unit will not run. Checked and found that water is dripping into drip tray and float switch is activated. Drip is coming from the tub. Will require second person helper.; rqstng P&A on 1 W11409866 (Tub), ordrng 1 W11434044 (Fill Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Rochester, NY 14623
Josh Henchen
Job Details: 09/13/2022
Replaced lower rack wheel assembly. Dishwasher checks good.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Auburn, NY 13021
Doug Balcom
Job Details: 09/13/2022
Customer states lid latch broken. Found strike broken. Replaced strike. Ran calibration.ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/09/2022
"Unit has long drain code. Contacted Techline SR7734547811, recommended that customer use Self-Clean option to remove detergent buildup. Tested in normal cycle, drain pump wouldn't drain with loud sound. Needs drain pump. Originally changed for pressure sensor, may need to adjust for correct parts.; ordrng 1 WPW10605427 (Drain Pump)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Syracuse, NY 13214
Chuck
Job Details: 09/09/2022
"Customer is concerned about the vibration from the doors closing causing the revel to shake when door is slammed. All 4 active hinges tested good, revel ( cabinet frame) tested good. I explained to the customer that this is normal operation, i suggested not to slam the oven door. No defect found. Unit tested good"
We serviced a
KITCHENAID VENTHOODS
Model KVWB606DSS3
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/09/2022
"Found both LED lamps dim. Front left light not making secure connection with harness. Will need LED. Customer not going forward with repair at this time. If repair is to continue, will need W11493395 to fix."
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Rochester, NY 14605
Andres
Job Details: 09/09/2022
Replaced lid lock. Tested unit on a drain and spin cycle. Unit locked and spins properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 09/09/2022
Replaced UI and control. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Rochester, NY 14616
Dave L
Job Details: 09/09/2022
Replaced rollers and idler due to noise ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Fayetteville, NY 13066
Chuck
Job Details: 09/09/2022
"Replaced control and UI, found corrosion on board and UI connectors that made unit unresponsive. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Rochester, NY 14609
James
Job Details: 09/09/2022
Complaint of unit intermittent not cooling. Tested and freezer was cold and fans functioning. Found door gaskets pul!ed from door liner in several places. Reinstalled gaskets and inspected. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Jamesville, NY 13078
Chuck
Job Details: 09/09/2022
"Water is not coming from the unit, it is coming from a basement window that is above the unit. I explained to the customer that they should call an expert to come and look at the leaking window."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Macedon, NY 14502
Dave F
Job Details: 09/09/2022
"-26 on low side . 40 on high side . 15 psi on equalized compressor pulling .5 amps . Called techline SR 7734552068 techline is sending unit to engineering and will be contacting me and or the customer . Unit unrepairable ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504449 COUPLER , 2 W11506619 COUPLER BR 8 , 2 W11506623 COUPLER BR 10.5X8 , 1 W11546605 EVAPORATOR , and 1 W11580057 COMPRESSOR"
We serviced a
GE WASHER
Model GTW840CPNDG
Near Rochester, NY 14621
Andres
Job Details: 09/09/2022
"Installed new ACU, programmed the board the the unit and ran a test cycle. Cycle ran through successfully unit is working properly."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near Rochester, NY 14619
Andres
Job Details: 09/09/2022
I called whirlpool to get this issue noted and ask for any pointers as to what could be going on. I was told that the igniter is not sensing its grounded/ the flame. I took burner tube off and examined it for any blockages but did not see any. I checked all the wiring in the back all the grounds but did not see anything. Whirlpool suggests replacing burner tubes. Sr 7734550639; ordrng 1 W10764654 (Bake burner)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Rochester, NY 14616
Dave L
Job Details: 09/09/2022
Replaced broken strike. Tested ok; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Irondequoit, NY 14609
James
Job Details: 09/09/2022
Unit started and didn't turn off with door open. Inside was hot. Called techline sr7734548481They suspect either exhaust fan or control board had an issue. Can't replicate complaint. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204EBL1
Near Fairport, NY 14450
Dave F
Job Details: 09/09/2022
Replaced sump and tested unit in diagnostics. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Fairport, NY 14450
Dave F
Job Details: 09/09/2022
Door alarm is not turning off customer had video . Checked door switches in diagnostics and they are all working . The wiring diagram shows door switches going to main control but UI is the logic . Ordering main control and UI ; ordrng 1 W11224256 (Main control) and 1 W11387387 (UI)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Fairport, NY 14450
Dave F
Job Details: 09/09/2022
Replaced door gasket . Gasket is now staying on the door and not falling off .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Pittsford, NY 14534
Dave F
Job Details: 09/09/2022
Freezer LED is out . Replaced with W10695459 . If problem persists order W11601310 led. Unit making noise while running service pointer W11610345 says to bend drier . Bent drier and unit is now longer making the noise and unit tested good ; used 1 W10695459 (MODULE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Rochester, NY 14617
James
Job Details: 09/09/2022
Unit melted control panel while on broil. Exhaust vent was installed behind control panel causing melting. Took photos and called safety team. 7734532681Need panel parts. ; ordrng 1 WPW10318550 (Console) and 1 W10881757 (Ui) and 1 W11342985 (Mcr)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/09/2022
"Customer had shower curtain stuck under agitator and experiencing F5E2,F5E3,F2E1. Removed shower curtain, Cleared codes and ran diagnostic cycle checks good. Cracked top along left hinge causing faulty door lock.would need a new Lid, Customer is going to think about repair."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Jamesville, NY 13078
Chuck
Job Details: 09/09/2022
Customer stated that unit is stuck on sensing. I plugged unit in and the drain pump started running. I cleared the pressure hose. No codes. Ran a diagnostic test cycle in which the unit operated normally. I explained to the customer how much HE detergent to use and how to load the unit. Calibrated unit. Unit tested good
We serviced a
KENMORE WASHER
Model 110.91550100
Near Irondequoit, NY 14617
James
Job Details: 09/09/2022
Attempted to replace drive tube and found drive block came loose from drive tube. Removed basket and reinstalled parts. Tested several times successfully. One year warranty on clutch.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE06
Near Rochester, NY 14616
Dave L
Job Details: 09/09/2022
Replaced freezer led.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Rochester, NY 14619
Andres
Job Details: 09/09/2022
Customer stated unit was not responding to the start/pause button and also was making a squealing noise. I diagnosed unit saw that start button would not always respond sometimes it would other times it would not. I reccomend replacing the UI also the rollers and pulley.; ordrng 1 W11165880 (UI) and 1 4392067 (Repair kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Rochester, NY 14606
Andres
Job Details: 09/09/2022
Customer stated unit had a crack in the tub. Diagnosed unit and did find a crack on the bottom left side of unit. I had the tub with me I moved all parts from old unit to the tub. Installed it back into the cavity and ran a diagnostic test cycle. I watched for leaks also made sure unit was draining and heating correctly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Andres
Job Details: 09/09/2022
"Sent an automated call to let her know I was on my way. Arrived to house but no one was home. Called them again left voicemail. No one showed up, left door tag."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0CUST
Near Phelps, NY 14532
Doug Balcom
Job Details: 09/09/2022
Customer states lower wash arm isn't working. Found bad sump and wash motor. Ordering sump assembly and sensor.; ordrng 1 W118085683 (Sump assembly) and 1 W11084121 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Manchester, NY 14504
Doug Balcom
Job Details: 09/09/2022
Customer states no lights in refrigerator. Found freezer and 1 refrigerator light bad. Replaced both light modules. Unit is operating as designed. ; used 2 W10695459 (Module) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 09/09/2022
Customer states they get F6E1 error code. Ran diagnostic test and confirmed F6E1 error code. Ordering UI and ACU. ; ordrng 1 W11367339 (Console) and 1 W11410330 (ACU)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 09/09/2022
Customer states they got a F5E3 error code. Ran diagnostic test got F5E3 and F1E2 error codes. Ordering a control and lid lock. ; rqstng P&A on 1 W11400681 (Control) and 1 W10810403 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Geneva, NY 14456
Doug Balcom
Job Details: 09/09/2022
Customer cancelled at the door. Stated they didn't know we were coming and bought a new unit.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/09/2022
"Customer stated unit is not heating anymore just stopped. Checked and found no heat from bake or broil in upper and lower oven. F3E3. Oven needs Assembly manager Board W10801665.; rqstng P&A on 1 W10801665 (BOARD, APL. MANAGER)"
We serviced a
KITCHENAID MICROWAVE
Model KHHC2090SSS-4
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/09/2022
Customer stated door not shutting. Reset interlocks so they would latch. Microwave checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near Canandaigua, NY 14424
Dave F
Job Details: 09/09/2022
"Unit was not draining . Was able to clear obstruction in drain tube . Unit tested good gave tips on best wash cycle . Pro wash , high temp and heat dry ."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Walworth, NY 14568
Josh Henchen
Job Details: 09/09/2022
"Replaced faulty actuator and control. Ran normal and heavy duty cycles, both checked good. Washer checks good."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 09/09/2022
Per conversation with Jeremy tub was damaged and would have to schedule follow up.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/09/2022
Replaced control board. Calibrated unit. All operations normal.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Auburn, NY 13021
Doug Balcom
Job Details: 09/09/2022
Replaced cycling thermostat. Unit heats now. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Rochester, NY 14616
James
Job Details: 09/09/2022
Unit doesn't turn off water when icemaker is on. Tested icemaker and it overflowed so much that ice bin cant be removed. Ordering icemaker and dual valve. ; rqstng P&A on 1 WPW10300024 (Icemaker) and 1 W11043013 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Rochester, NY 14625
Ray Benedetto
Job Details: 09/09/2022
Replaced UI interface. Cleared errors and ran test cycle. All operations normal.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near Webster, NY 14580
James
Job Details: 09/09/2022
Replaced icemaker and cycled in Diagnostics. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, NY 14464
Dave L
Job Details: 09/09/2022
Picked upWash basket
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hamlin, NY 14464
Dave L
Job Details: 09/09/2022
Replaced gear case due to failed bearing. Calibrated washer. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Irondequoit, NY 14609
Andres
Job Details: 09/09/2022
"Replaced inner door seal. Tested unit and watched for leaks,did not see any. Unit is working properly."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/09/2022
Replaced ignitor and Spark module. Bake and broil both ignited. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 09/09/2022
"Replaced jazz board and programmed to correct code 12. Verified fan and compressor was running, unit is operating correctly.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14610
James
Job Details: 09/09/2022
Damper intermittent not opening or closing causing inconsistent temperature. Need damper. ; ordrng 1 WPW10594330 (Damper) and 1 Sh15
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW
Near Liverpool, NY 13090
Chuck
Job Details: 09/09/2022
Customer stated that unit has long dry times. Unit tested poor for all dryers on the air flow test. I explained to the customer that the long dry times is because of airflow and he should call a vent cleaning service. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Walworth, NY 14568
Josh Henchen
Job Details: 09/09/2022
"Replaced faulty actuator and control. Ran normal and heavy duty cycles, both checked good. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14609
James
Job Details: 09/09/2022
No popFreezer not sealing. Molded freezer gasket and inspected seal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/09/2022
"Replaced faulty Control, dishwasher powers up and starts its cycle. Dishwasher checks good."
We serviced a
MAYTAG DRYER
Model MGDB880BW0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/09/2022
"Customer stated unit was making a loud high pitched noise. Checked and found no codes, Dryer has intermittent noise would need idler pulley WPW10547292 and 4 wheel assembly WPW10314173 for repair. Customer is going to think about repair."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14621
Andres
Job Details: 09/09/2022
"Replaced bake igniter. Tested unit, bake cycle turned on and is working correctly.; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 106.51783
Near Rochester, NY 14624
Dave L
Job Details: 09/09/2022
Repaired harness at freezer door hinge due to no ice. Can not warranty harness repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near Rochester, NY 14626
Dave L
Job Details: 09/09/2022
Wash motor is only working intermittently. Drain pump is loud. Ordering sump and drain Pump; rqstng P&A on 1 W10902372 (Sump) and 1 WPW10531320 (Drain pum)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/09/2022
Inspected new tub and found crack in the front. Need to reorder tub.; ordrng 1 W10901175 (Tub and Drum Assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Rochester, NY 14626
Dave L
Job Details: 09/09/2022
Removed chopper from drain pump that was preventing drain. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/09/2022
"Found that cold water solenoid is not fully closing, allowing water to leak past when valve is off. Replaced fill valve, unit checks good.; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/09/2022
Replaced switch panel for not selecting water temperature. Unit checks good.
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS01
Near Pittsford, NY 14534
Jeremy
Job Details: 09/09/2022
Replaced DSI board for oven not heating. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Penfield, NY 14526
Jeremy
Job Details: 09/09/2022
"Replaced wash motor, for not running. Unit checks good."
We serviced a
KITCHENAID RANGE
Model KGRC707LBS0
Near Rochester, NY 14618
Jeremy
Job Details: 09/09/2022
"Found broken connector on control board causing intermittent operation. Unit needs control board. Customer not happy that console was replaced and still needs control board. ; rqstng P&A on 1 WP9782455 (Control Board), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Naples, NY 14512
Jeremy
Job Details: 09/09/2022
"Unit has F21 error and is slow to drain. Found coin trap full of lint and objects preventing unit from draining. Cleaned coin trap, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/09/2022
"Replaced evap fan motor. Operating normal. Replaced customer's water filter, which eliminated banging sound when drawing water."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Liverpool, NY 13090
Chuck
Job Details: 09/09/2022
Customer stated that unit was shaking violently. I confirmed the issue. No codes. I found that the hub was loose/stripped. Replaced hub. Calibrated unit. Ran a spin and unit tested good ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Syracuse, NY 13211
Chuck
Job Details: 09/09/2022
"Customer stated that unit is making a squealing noise. No codes. I ran a diagnostic test cycle to confirm the noise. I inspected the unit and discovered that the gearcase is leaking oil. I quoted customer for replacing the gearcase , belt and cam but the customer declined the repair and is going to purchase a new unit."
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2745FQ1
Near East Syracuse, NY 13057
Chuck
Job Details: 09/09/2022
Replaced lid lock. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Bridgeport, NY 13030
Chuck
Job Details: 09/08/2022
"Customer states that unit has no lights , water dispensing , ice being made or dispensing. After inspecting unit i discovered that there was moisture on the UI in the pantry door, i removed the connectors from the UI and the lights, ice maker auger started working again. The water dispensing tested bad but upon the customers request he is going to monitor the issue and call if he wants to proceed with the repair of replacing the harness W11170612"
We serviced a
WHIRLPOOL OVEN
Model WEE745H0FS2
Near Minoa, NY 13116
Chuck
Job Details: 09/08/2022
"Customer stated that the unit is taking hours to get the oven up to 350. Tested unit and it would not get up past 220 degrees, i then replaced temp sensor. Tested unit again and the unit would only get to 295 degrees on a 350 setting. Ordering control W10884488; rqstng P&A on 1 W10884488 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSSA
Near Rochester, NY 14624
Josh Henchen
Job Details: 09/08/2022
"Replaced faulty MCU, Ran diagnostic cycle, all functions properly. Noticed UI not fully responsive but working customer wants to leave as is. Dishwasher checks good."
We serviced a
WHIRLPOOL OVEN
Model KEBS208SSS04
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/08/2022
Replaced broiler element for not heating. Unit operates as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Farmington, NY 14425
Dave F
Job Details: 09/08/2022
Evap was frosted over . Tested heater in diagnostics heater turned on . Unit needs jazz board . Replaced board and defrosted unit . Tested good ; used 1 WPW10503278 (ADC -JAZZ) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Penfield, NY 14526
Ray Benedetto
Job Details: 09/08/2022
"Replaced thermistor. Wire harness was not correct part for Serial number. Contacted Parts Department, sent to Engineering and awaiting reply.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 09/08/2022
Unit was not defrosting. No continuity read at control for the defrost heater. Found connector to heater disconnected inside the moles connector in the evaporator compartment. Repaired connection. Tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Auburn, NY 13021
Doug Balcom
Job Details: 09/08/2022
"Customer states dishwasher will not wash. Found bad sump assembly. Found drain pump making a grinding noise. Ordering sump assembly,drain pump, and sensor. ; rqstng P&A on 1 W11025157 (Sump assembly) and 1 W11219380 (Drain pump) and 1 W11084121 (Sensor)"