We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Canandaigua, NY 14424
Steve
Job Details: 08/26/2021
Found motor getting power but not running. Ordering motor. ; ordrng 1 W11025157 (Motor sump)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hilton, NY 14468
James
Job Details: 08/26/2021
"Replaced gearcase, stator and rotor. Found standing water under washer. Found pin hole in drain hose. Covered hose with electric tape and it's no longer leaking. Ran calibration cycle and diagnostics cycle successfully. Unit functions properly b recommend replacing drain hose. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Rochester, NY 14615
James
Job Details: 08/26/2021
Replaced gas coils and tested n unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14616
James
Job Details: 08/26/2021
Unit not washing. 34v to wash pump. Disconnected pump from control and retested. Now have 0v to pump. Need control. ; ordrng 1 W11410066 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFD256OHES
Near Rochester, NY 14606
David
Job Details: 08/26/2021
Replaced evaporator fan motor. Unit tested good
We serviced a
GE RANGE
Model JGB635REKSS
Near Rochester, NY 14609
Evan
Job Details: 08/26/2021
Customer stated front left burner would not ignite. Found spark module and harness was faulty causing igniter not to light. Replaced both parts and handle along with knob. Unit now working as intended.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Rochester, NY 14610
Evan
Job Details: 08/26/2021
Customer stated unit was not draining. Found f1e1 error code stored for acu error. Reset control and cleared code. Ran multiple diagnostic cycles. Unit completed cycles as it should. Ran drain and spin to confirm function outside of test mode. Unit completed cycle as it should. If issue reoccurs control will need to be replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14618
Evan
Job Details: 08/26/2021
"Customer stated pod dispenser was not working. Diagnosed unit found dispenser to be broken causing it not to open. Replaced soap dispenser, tested unit on diagnostic cycle. Soap dispenser now working correctly.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near West Henrietta, NY 14586
Dave
Job Details: 08/26/2021
"34 degrees in fresh food section, set at 38. 5 in freezer section set at 0. Tested compressor, compressor good. Tested damper, damper good. Tested evap fan, tested good. Adjusted fresh food section temperature +4 degrees. Unit tested good. Customer will monitor."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Rochester, NY 14608
James
Job Details: 08/26/2021
Water leaking into fresh food section and frost in freezer. Freezer led dead. Found gaskets pulled from door liners. Reinstalled gaskets and molded with heat gun. Tested led. 115v from light sw. Need bulb and silicone for gaskets on return. ; ordrng 1 W11518235 (Led) and 1 WP542638 (Grease) and 1 W10841140 (Silicone)
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Rochester, NY 14626
David
Job Details: 08/26/2021
Spoke to customer . Pre ordered dispenser ; ordrng 1 W11465557 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14621
James
Job Details: 08/26/2021
Gasket pulls out of door liner. Glued gasket into door liner and molded with heat gun. Door gasket is no longer coming loose.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Canandaigua, NY 14424
Steve
Job Details: 08/26/2021
Found a shifter error code and the washer was out of balance causing erratic operation and bouncing.. replaced shifter and leveled the legs to stop machine from moving while spinning. ; used 1 Wpw10006355 (Shifter) from stock
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14617
James
Job Details: 08/26/2021
Unit thumping during cycle. Found belt shredded and rollers sticking. Installed dryer repair kit and cleaned cabinet. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14606
David
Job Details: 08/26/2021
Replaced acu due to lid lockFailure. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14621
David
Job Details: 08/26/2021
Customer was hearing a noise during spin. Was able to hear noise on recording but was unable to recreate. Checked drive components for loose or worn parts. Ran service diagnostics. No errors. Unit is testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Pittsford, NY 14534
Evan
Job Details: 08/26/2021
"Customer stated unit was not producing ice. Ran test 44 and 45, ice maker could not find position during harvest cycle. Installed new ice maker ran test 44 and 44 again unit completed cycle. Unit now making ice properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510TAY6
Near Fairport, NY 14450
Steve
Job Details: 08/26/2021
Found the drain line was obstructed at the check valve next to sump. Removed obstruction and the dishwasher drained multiple times. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AB0
Near Fairport, NY 14450
Steve
Job Details: 08/26/2021
Replaced main control and sensor for erratic temps while cooking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14609
James
Job Details: 08/26/2021
Door not sealing on bottom of ff door. Molded gasket with heat gun and adjusted wheels. Unit seals properly and doors self close. Recommend shimming back wheels to level cabinet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Rochester, NY 14617
David
Job Details: 08/26/2021
Found fresh food evaporator frosted over and RC not cooling. Freezer was ok. Energized RC defrost heater in test 90. 120vac to heater at the control. Heater did not turn on. No resistance from heater circuit from board. Ordering cover and heater. ; ordrng 1 W11291124 (Defrost heater) and 1 W11099568 (Cover) and 1 Sh (Sh)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14612
David
Job Details: 08/26/2021
Unit is leaking due to clogged spray arms ordering lower and middle sprayer ; ordrng 1 WPW10498900 (Sprayer) and 1 W10837249 (Sprayer)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Pittsford, NY 14534
Steve
Job Details: 08/26/2021
Found power going to cut main control but on power reset there is no response to main control. Called tech line and they recommended to replace ccu. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14623
Dave
Job Details: 08/26/2021
Found multiple lid lock error codes. Replaced lid lock and control on unit. Calibrated unit. Tested unit in auto diagnostics. Unit tested good. ; used 1 W11307244 (LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, NY 14580
Dave
Job Details: 08/26/2021
"Found ice clumping together in ice bin. Tested paddle at dispenser and paddle working and opening dispenser door. Cycled ice maker, ice maker cycled. Auger motor is working. Set fresh food section to recommended, it was set to 44. Set freezer to -2 it was set at 0. Bridging looked good. Ice cubes are uniform. Gasket between ice bin and door is sealing. Door gaskets are sealing. Warm air in fresh food section can cause clumping of ice cubes and jamming of auger motor. Customer will monitor."
We serviced a
JENN AIR DISHWASHER
Model JDB8500AWX3
Near Hilton, NY 14468
David
Job Details: 08/26/2021
Unit was not draining due to a piece of glass jamming drain pump. Removed debris and tested.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, NY 14467
Evan
Job Details: 08/26/2021
Customer complaint was unit would not agitate. Diagnosed unit and found actuator to be faulty causing unit to not agitate. Replaced actuator on unit and tested it in a diagnostic mode. Unit is now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
AMANA REFRIGERATOR
Model ABB2224DEW
Near Rochester, NY 14609
James
Job Details: 08/26/2021
"Unit not Cooling on ff section due to stuck damper. Freed damper and it began functioning but makes ticking noise. Need part. ; ordrng 1 WP67003903 (Damper) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Webster, NY 14580
Dave
Job Details: 08/26/2021
"F5e2 door lock error. Door lock is working F6E3 communication error ACU to UI. Control and buttons are working . f3e1 water level system error. Ran unit in auto diagnostics, everything worked as expected. Removed air trap behind tub. Found gunk built up inside trap, cleaned trap. Checked pressure hose and hose is clear. Tested unit in heavy duty cycle, everything working as expected. If problem persists order control W11201289, pressure switch W10448876, air trap W10626116 and pressure switch hose W10509002"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Victor, NY 14564
Steve
Job Details: 08/26/2021
customer states the refigerator warmed up substantially and then started to work as expected on its own. Tested in diagnostics and the ice maker did Not work on first try but on second try it worked as expected. The freezer temp was 1 degree and fresh food section was 38. On reassembly the top led lights did not turn back on. Ordering led control that is not sending power to lights and disrupting functions in refigerator ; ordrng 1 W10804160 (Led power supply) and 1 Sh15 (Shippin g)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Dave
Job Details: 08/26/2021
Replaced gasket on unit. Ran unit in auto diagnostics. Everything working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVBL1
Near Penfield, NY 14526
Dave
Job Details: 08/26/2021
Replaced control on unit. Programmed unit. Tested unit. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Hilton, NY 14468
David
Job Details: 08/26/2021
Unit is still building frost in freezer. Fan seems to be running slow. Ordering evaporator fan. ; ordrng 1 WP2315539 (Evaporator fan.)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 08/26/2021
"Replaced valve and wash motor. Unit still not filling with enough water. Called techline. They recommend replacing control. Sr 7731596048; ordrng 1 W11305303 (Control), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Fairport, NY 14450
Dave
Job Details: 08/26/2021
Complaint rinse aid is not dispensing. Removed outter door and observed dispenser while in diagnostics. Arm linking the detergent dispenser with the rinse aid dispenser is slipping during operation and only opening detergent dispenser door. Ordering new dispenser W10428217; ordrng 1 W10428217 (dispenser assy)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Rochester, NY 14623
Evan
Job Details: 08/26/2021
Customer complaint was unit is not spinning out correctly and making noises. Put unit into diagnostics mode and checked for error code found error code f0-e5 for off balance load. Ran test cycle saw that inner tub had a lot of play during spin cycle. Replacing gear case and inner tub. ; ordrng 1 W11455453 (Gear case) and 1 W10811957 (Inner tub)
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14624
Evan
Job Details: 08/26/2021
"Customer complaint was unit would still run after timer hit 0. Diagnosed unit found timer to be faulty and kept sending power to motor. Replaced timer on unit, tested it now working properly. ; dspstn on spec-tagged invntry: 1 W10857611 TIMER"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Rochester, NY 14624
Evan
Job Details: 08/26/2021
"Customer complaint was unit is making a metal on metal sound. Diagnosed unit found drum to be rubbing on the side of the case, tried adjusting cabinet but still made noise. Ordering new case.; ordrng 1 W11417441 (Cabinet) and 1 W11413566 (Fascia)"
We serviced a
WHIRLPOOL DRYER
Model CED7006GW0
Near Rochester, NY 14620
Evan
Job Details: 08/26/2021
Customer stated dryer was getting to hot. Diagnosed unit found temp switch was faulty and stuck on high heat. Replaced temp switch and thermostat. Tested unit now working as intended.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Spencerport, NY 14559
David
Job Details: 08/25/2021
Dryer will not start intermittently due to a stuck key on the consul coded for a consul customer is going to replace
We serviced a
KITCHENAID RANGE
Model KGRS505XBL00
Near Hamlin, NY 14464
David
Job Details: 08/25/2021
"Replaced weakBake igniter on upper oven ; ordrng 1 Sh (Sh), used 1 12400035 (Ignitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Honeoye Falls, NY 14472
Steve
Job Details: 08/25/2021
"Found compressor running very hot and not starting properly. Ordering compressor. ; ordrng 1 W10507884 (Compressor) and 1 W10913906 (Process tube) and 1 WPW10143759 (Dye drier), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Webster, NY 14580
David
Job Details: 08/25/2021
Found unit with freezer at -1 and fresh food at 36 full ice bin. Rechecked pressures. Removed evaporator covers to check frost patterns in test 4. Unable to recreate failure as this unit has been operating on since last visit. Ran test 4 several more times to check 3 way valve function. Customer is going to monitor. Will have to retest unit in failure if needed. ; dspstn on spec-tagged invntry: 1 W11094466 VALVE and 2 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Webster, NY 14580
James
Job Details: 08/25/2021
Unit loud due to worn bearings. Replaced bearings and ran drain and spin cycle. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVM58
Near Williamson, NY 14589
James
Job Details: 08/25/2021
Door gaskets torn. Need parts. Couldn't look up parts due to no service in house. Parts at cost. ; ordrng 2 W10830046 (Gasket)s
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Williamson, NY 14589
James
Job Details: 08/25/2021
"Unit screeching during cycle. Both belts cracked and idler pulley worn. Replaced drum belt and idler. Cleaned cabinet and tested. Need blower belt. ; ordrng 1 WP8544742 (Belt), used 1 279640 (Idler) from stock"
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKZ0
Near Williamson, NY 14589
James
Job Details: 08/25/2021
Replaced valve and ran diagnostics cycle successfully. Found no leaks.
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Marion, NY 14505
James
Job Details: 08/25/2021
Unit running non stop until door is open. Need timer. ; ordrng 1 WE04X25280 (Timer)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Penfield, NY 14526
James
Job Details: 08/25/2021
60 months warrantyUnit sounds like metal grinding on agitation. Found grease leaking onto rotor. Need gearcase and rotor; ordrng 1 W11455453 (Gearcase) and 1 W10754161 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA22ILSS03
Near Webster, NY 14580
James
Job Details: 08/25/2021
Unit leaking from pex tubing connecting to copper line. Cut off about 6 inches of tubing where the hole was and reconnected. Checked for leaks and found none.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Steve
Job Details: 08/25/2021
Customer stated the freezer was warm yesterday. Tested temps and freezer was at 5 degrees today. There is not a lot of food product in freezer and no meat. Recommended customer to put product in freezer even if it is ice to stabilize temps in defrost. Customer is going to monitor temps.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victor, NY 14564
Steve
Job Details: 08/25/2021
Found the Asher was unresponsive on arrival. He power tested good. The status light on the control was not on. Removed the shifter connection and tested. The washer turned on and was being responsive but the status light stayed off. Tested again and the user interface failed. Removed shifter again and it started to respond. The washer needs a shifter and control board. The customer is going to replace.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Mendon, NY 14506
Steve
Job Details: 08/25/2021
Sr# 7731589028Customer states the door is difficult to open. On testing the door is difficult to open if it had been closed just prior to opening. When closing the door a vacuum is created in fresh food section and the door is difficult to open for about a minute until the vacuum is release through drain tube. Replaced drain tube in case there was air obstructions in it. Tested door no it seemed to open quicker after it has been closed. Called tech line to document. ; used 1 W10619951 (Drain tube) from stock
We serviced a
MAYTAG REFRIGERATOR
Model WPW10287601
Near Rochester, NY 14623
Dave
Job Details: 08/25/2021
Found freezer door was not shutting properly. Adjusted freezer section door. Door now closing properly. Ice maker cycled. Everything is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Pittsford, NY 14534
Dave
Job Details: 08/25/2021
When opening fresh food doors a loud clicking noise in back of compartment. Tested damper and noise coming from damper. Ordering damper W10479155; ordrng 1 W10479155 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Fairport, NY 14450
Dave
Job Details: 08/25/2021
Ran unit in diagnostics. Everything working as expected. Used clear door to view spray arms. Spray arms working as expected. Could not find leak. Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, NY 14526
Dave
Job Details: 08/25/2021
Replaced freezer section door. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Palmyra, NY 14522
Dave
Job Details: 08/25/2021
Replaced control and door latch on unit. Calibrated unit. Tested unit in auto diagnostics. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Palmyra, NY 14522
Dave
Job Details: 08/25/2021
"Replaced suspension on unit. Tested unit in spin, tested good. Calibrated unit Unit tested good. If problem persists unit may need basket W10752719"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Phelps, NY 14532
Dave
Job Details: 08/25/2021
"Center rail that hold bins is broken and lower bin front cover is broken. Cycled ice maker, ice maker cycled did not fill with water. Checked water valve, receiving 120volts and sending water as it should. Found ice build up inside of water tube to ice maker. Cleared tube. Cycled ice maker. Ice maker cycled and filled with water. Installed bypass of water filter, Water pressure improved. ; ordrng 1 WPW10326469 (rail-centr) and 1 W10827015 (cover) and 1 EDR4RXD1 (water filter), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL WASHER
Model F9
Near Bloomfield, NY 14469
Dave
Job Details: 08/25/2021
"F7E1 basket speed fault. Ran unit in auto diagnostics, did not agitate. Looked underneath unit and found belt not around cam pulley and had been badly worn. Replaced belt. Calibrated unit. Tested unit in diagnostics. Unit tested good. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Churchville, NY 14428
Steve
Job Details: 08/25/2021
Found no or low charge. Compressor running with no frost to evaporator at all. Ordering sealed system parts. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier) and 1 876765 (Tubes) and 1 W11506619 (Coupler) and 1 W11506621 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Couplers) and 1 W10895716 (Coupler) and 1 W10896689 (Coupler) and 1 W11504415 (Coupler) and 1 W10897195 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Caledonia, NY 14423
Steve
Job Details: 08/25/2021
Found the on off switch upon the bottom of the ice maker was in the off position. Turned it on and customer is going to put. Piece of tape over it so the ice can not turn ice maker off.
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Avon, NY 14414
Steve
Job Details: 08/25/2021
Replaced rollers and idler pulley for squealing. The dryer tests good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SW
Near Brockport, NY 14420
David
Job Details: 08/25/2021
Sr7731585670Freezer mullion is bowed in in the center preventing the door from sealing. Documented with techline.deemed unrepairable whirlpool with co tact the customer for resolution.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hilton, NY 14468
David
Job Details: 08/25/2021
Replaced broken strike. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14608
Evan
Job Details: 08/25/2021
"Customer stated that unit would not spin. Found code f7e5 stored for basket speed fault. Replaced actuator for this issue. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB , used 1 W10913953 (Actuator), and 1 S&H from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Webster, NY 14580
Evan
Job Details: 08/25/2021
"Customer stated door seal was damaged. Took off old seal and glue, replaced door seal on unit. Unit now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14609
Evan
Job Details: 08/25/2021
Customer stated that unit is producing noise while door is opening and closing and also kick panel is coming off. Discovered that spring was getting caught on insulation causing noise and kick panel was not positioned properly. Adjusted insulation so that it would not make contact with spring. Installed kick panel correctly. Unit tested good
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Rochester, NY 14621
Evan
Job Details: 08/25/2021
Customer was complaining unit would not heat. Checked for power at terminal block. Unit was not getting full power causing it not to function properly. Technician advised customer to get electrician to come out and look at breaker box.
We serviced a
KITCHENAID COOKTOP
Model ??
Near East Rochester, NY 14445
Evan
Job Details: 08/25/2021
"Customer stated unit was not working on bake and would smell gas. Diagnosed unit and found igniter is starting to go out. Replaced ignitor and tested unit, now working properly.; used 1 12400035 (Ignitor) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near East Rochester, NY 14445
Evan
Job Details: 08/25/2021
Called customer to inform them tech was in route to home. Customer stated that since last visit unit has been functioning as it should and have not received error message since last visit. Customer does not want service at this time. If issue was to persist please send tech with valve for return visit. (W11316256) Valve
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM0WW
Near Rochester, NY 14618
Evan
Job Details: 08/25/2021
Customer complaint was washer was not draining correctly. Put unit into a diagnostics and tested pump. Pump tested good after further diagnosing found that lid lock is malfunctioning and not engaging causing pump not to run. Ordering and replacing lid lock. ; ordrng 1 WH44X10288 (Lid lock)
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Rochester, NY 14618
Evan
Job Details: 08/25/2021
Customer stated that console that was previously replaced was coming detached from door. Discovered that inner handle on console had broken causing issue. Replaced handle. Tested door. Unit tested good ; used 1 S&H from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Rochester, NY 14619
Evan
Job Details: 08/25/2021
"Found ice maker was installed crooked causing water to leak. Aligned ice maker correctly and tested it, ice maker no longer leaking. While adjusting ice maker noticed door switch on freezer side was broken, will be replacing it so refrigerator functions properly; ordrng 1 W11396033 (Door switch)"
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Irondequoit, NY 14617
James
Job Details: 08/25/2021
Ui dead. Control led lit Steady. Replaced ui with a used one and ui still not functioning. Suspect control is causing ui issues. Need ui and control. ; ordrng 1 W11029154 (Control) and 1 W10748424 (Ui) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS2
Near Webster, NY 14580
James
Job Details: 08/23/2021
Replaced fan. Could not get fan to run in diagnostics. Fan runs intermittent. Fan ruined control. Need part. ; ordrng 1 WPW10267646 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairport, NY 14450
Dave
Job Details: 08/23/2021
"Unit not cooling . Replaced compressor , evaporator, UV drier . Vacuumed unit down past 500 microns . Recharged . Unit tested good . ; dspstn on spec-tagged invntry: 1 W11504434 COUPLER BR 6X2 2 W11506619 COUPLER , 1 W11506621 COUPLER BR 6 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Irondequoit, NY 14609
James
Job Details: 08/23/2021
Unit loud in spin cycle due to worn gearcase. Replaced gearcase and tested. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Rochester, NY 14609
James
Job Details: 08/23/2021
Lh door sticks and doesn't self close. Applied silicone to mullion and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
GE RANGE
Model JGB635REKSS
Near Rochester, NY 14609
Evan
Job Details: 08/23/2021
Rescheduling for 8/26 due to customer conflict ; schdld next appmnt for 8/26 THU 3-6
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14622
Evan
Job Details: 08/23/2021
Customer stated that UI was unresponsive. Reset the control and put unit into diagnostic mode. No error codes were present. Ran test cycle to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Penfield, NY 14526
James
Job Details: 08/23/2021
Freezer led not functioning. Replaced led and light turned on. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Webster, NY 14580
James
Job Details: 08/23/2021
Unit making grinding noise during agitation. Found piece of plastic got under washer and was rubbing on motor pulley. Removed plastic and tested. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brighton, NY 14610
Evan
Job Details: 08/23/2021
Customer stated that unit is not cleaning properly. Discovered that unit has error code 4-3 stored for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good WYHUXYHAPL1; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Pittsford, NY 14534
Evan
Job Details: 08/23/2021
Replacing user interface due to original user interface not responding to commands. Replaced interface. Tested unit unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Fairport, NY 14450
Dave
Job Details: 08/23/2021
Replaced control and sump on unit. Ran auto diagnostics. Everything working as expected. Heater is working. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Penfield, NY 14526
Dave
Job Details: 08/23/2021
Door open alarm keeps going off. Found freezer door switch not being contacted by the door. Liner of door is sunken in. Adjusted door to make contact with switch. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVBL1
Near Penfield, NY 14526
Dave
Job Details: 08/23/2021
Unit not cooling either section. Unplugged unit for 30 seconds. Plugged in unit. UI screen had diagonal lines going through it and buttons on upper left of UI would only open and close ice dispensing door. Needs main control board. Ordering control. ; ordrng 1 WPW10310240 (cntrl-elec)
We serviced a
KITCHENAID OVEN
Model KFGC500JPA01
Near Webster, NY 14580
Dave
Job Details: 08/23/2021
Spoke with techline. No response from engineering yet. Spoke with customer. Let them know if I havent heard from techline in a couple of days I will reach out. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near West Henrietta, NY 14586
Dave
Job Details: 08/23/2021
Spoke with customer. Unit is GE. advised we do not service GE appliances.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near West Henrietta, NY 14586
Dave
Job Details: 08/23/2021
"Unit not shifting in auto diagnostics. Looked under machine and found wire to actuator was broken. Replaced actuator. Calibrated unit. Tested unit in auto diagnostics, unit tested good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Irondequoit, NY 14609
David
Job Details: 08/23/2021
Found both compartment 5 degrees too warm. Thermistors testing in range. Found freezer evaporator was frosted over. This was causing warmer than normal temps in the fresh food section. Suspecting an event of excess air infiltration was too much for defrost to overcome. Removed frost from freezer evaporator and power cycled unit. Customer to monitor
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
David
Job Details: 08/23/2021
Unit was not heating due to an open thermal cut off. Replaced t stay and cut off. Unit was not currently installed for testing. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14621
David
Job Details: 08/23/2021
Replaced actuator that was not engaging cam. Unit tested ok; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Rochester, NY 14623
David
Job Details: 08/23/2021
Found leak on suction line fitting. Was unable to get new fittings to seal properly. Ordering compressor and mounting kit. ; ordrng 1 WPW10507886 (Compressor) and 1 482801 (Mounting kit) and 2 W10896690 (8mm)s and 1 W10895738 (7.5x6) and 1 W10895716 (8.5-6)
We serviced a
MAYTAG DRYER
Model MGDC465HW
Near Spencerport, NY 14559
David
Job Details: 08/23/2021
Customer concerned with knocking noise. Disassembled dryer and adjusted rollers and idler. Noise went away. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Brockport, NY 14420
David
Job Details: 08/23/2021
Replaced console and control due to communication error. Unit tested ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Penfield, NY 14580
James
Job Details: 08/23/2021
Door panel dented in conrner. ; ordrng 1 W11416371 (Panel)
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near Webster, NY 14580
James
Job Details: 08/23/2021
Screeching sound during cycle. Idler pulley and a roller seized. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT