We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Geneseo, NY 14454
Steve
Job Details: 08/30/2021
Replaced timer and start switch for timer running after cycle ends.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Rochester, NY 14626
Dave L
Job Details: 08/30/2021
Bail arm was disconnected from the switch. Re connected bail arm.
We serviced a
MAYTAG WASHER
Model LAT9804AAE
Near Rochester, NY 14613
Evan
Job Details: 08/27/2021
Customer stated that unit was leaking from underneath machine. Discovered that unit is leaking from tub seal. Ordering tub and bearing seal; ordrng 1 6-2095720 (Tub seal) and 1 6-2040130 (Bearing seal)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14626
James
Job Details: 08/27/2021
"Long fill error code. Found cold water valve not adhered to valve housing. Cam making scraping noise. Ordering water valve and splutch kit. ; ordrng 1 W11210459 (valve) and 1 W10721967 (drive pulley), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Mount Morris, NY 14510
Steve
Job Details: 08/27/2021
Found gasket was loose on top of fresh food section door. Added silicone and reinstalled to keep it secure.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneseo, NY 14454
Steve
Job Details: 08/27/2021
"Found the gearcase is leaking oil and the shaft is loose. Replaced cam that was broken and shifter for not shifting properly. Ordering gearcase and hub; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (Hub), used 1 Wpw10006355 (Shifter), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Avon, NY 14414
Steve
Job Details: 08/27/2021
"The unit was off on arrival and defrosted. Customer stated foods were thawing out in it and removed food and unplugged. The evaporator started to frost as expected while testing. Recommended customer leave it on a coup,e weeks to reevaluate. Quoted for main control due to defrost problems. ; rqstng P&A on 1 W11382529 (Control), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model CGM2795FQ0
Near Mendon, NY 14506
Steve
Job Details: 08/27/2021
"Replaced all for support rollers for loud operation. The dryer tested good. ; used 2 349241T (Rollers), and 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Victor, NY 14564
Steve
Job Details: 08/27/2021
"Replaced shocks,spring and maintenance control. On replacing the main control found a wire connection had fallen apart. The connection itself is not repairable. Ordering harness to repair one connection; rqstng P&A on 1 W11318751 (Harness), dspstn on spec-tagged invntry: 1 W11316766 SHOCK and 1 W11354541 STATOR"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Macedon, NY 14502
Steve
Job Details: 08/27/2021
Replaced recirculating pump for getting power but not starting that was causing no wash. The dishwasher tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Fairport, NY 14450
Steve
Job Details: 08/27/2021
Customer states the ice has bad taste. Removed ice maker and tested the water directly from inlet and customer states the water still tastes badly. Recommended customer to replace water line to refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Steve
Job Details: 08/27/2021
"KYBZX00AP1On arrival customer stated the unit was not making ice and the lights had gone out but after power reset the unit started to make ice and the lights are now working. Ordering led control to install with other control boards. Replaced freezer led light for not light in freezer . ; ordrng 1 W10804160 (Led driver), dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Rochester, NY 14620
Evan
Job Details: 08/27/2021
Customer stated that unit was failing to clean properly. Discovered that unit had Nidec actuator installed causing issue. Unit was not agitating due to this. Found f7e5 for basket speed fault. Replaced actuator. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Rochester, NY 14618
Evan
Job Details: 08/27/2021
Replacing inner door panel due to corrosion on lower half of panel. Replaced wash motor due to poor wash performance. Replaced both parts and ran diagnostic cycle . Observed unit during diagnostic cycle to confirm function. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near West Henrietta, NY 14586
Steve
Job Details: 08/27/2021
Found the black wire at the power supply . Reattached wire and fastened the power supply to box properly. The dishwasher tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXVB01
Near Rochester, NY 14626
James
Job Details: 08/27/2021
Unit intermittent to cool. Freezer at 20 degrees. Compressor turned off and pulling 1.4 amps. Need start relay to test compressor. ; ordrng 1 8201786 (Kit) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hamlin, NY 14464
James
Job Details: 08/27/2021
Unit not running. Found belt was broken and laying inside unit. Replaced belt. Tested unit. ; used 1 661570V (BELT) from stock
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Spencerport, NY 14559
James
Job Details: 08/27/2021
Customer stating not able to adjust time on timed cycle. Tested unit and found is functioning properly. If problem persists order W11481117
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details: 08/27/2021
Found freezer door was not sealing. Found the screws holding in the rails were not in all the way preventing door from shutting. Screwed in the screws all the way. Door now sealing. Replaced ice maker. Cycled ice maker. Filled with water. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS2
Near Webster, NY 14580
James
Job Details: 08/27/2021
Replaced main control on unit! Tested unit. Unit tested good.
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Rochester, NY 14618
Evan
Job Details: 08/27/2021
Replacing lid lock due to lock continually clicking but never locking. Replaced lock. Tested unit multiple times. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Evan
Job Details: 08/27/2021
Customer stated that unit would not clean. Discovered error code 4-3 for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Webster, NY 14580
James
Job Details: 08/27/2021
"Replaced wash basket, cam, gearcase and hub. Calibrated unit. Tested unit on spin. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W10528947 HUB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Webster, NY 14580
James
Job Details: 08/27/2021
Fresh food evapmfrosted over. Checked software and according to service pointer it had old software. Replaced control and evap cover likemsetvice pointer states. Defrosted evap. Tested unit. Unit tested good.; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model A283
Near Rochester, NY 14617
James
Job Details: 08/27/2021
Replaced injector tube. Checked for leaks. No leaks. Everything working as expected.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Rochester, NY 14616
James
Job Details: 08/27/2021
On normal wash estimated time is 2 hours and 30 minutes. UI is bad. Ordering UI W11316623. ; ordrng 1 W11316623 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ2
Near East Rochester, NY 14445
Evan
Job Details: 08/27/2021
Customer stated that unit was not cooling refrigerator but freezer was cooling & building ice. Found large amount of ice build up along back wall of unit causing fan not to spin. Removed ice build up and fan began to function. Cleared ice and reassembled freezer. Unit tested good
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Rochester, NY 14625
Evan
Job Details: 08/27/2021
"Customer stated unit was taking a long time to preheat. Diagnosed unit found bake element was cracked. Element was under 10 year warranty. Replaced element on unit and tested it on a preheat 350 degrees, unit now heating and working properly."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Evan
Job Details: 08/27/2021
Customer stating that unit is not spinning out on certain loads. Checked for error codes upon arrival. Discovered f7e6 code for motor fault and also f7e7 for motor unable to reach target rpm. Took resistance readings of motor windings per tech sheet. Motor tested outside of range. Ordering motor control and capacitor ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Ontario, NY 14519
Evan
Job Details: 08/27/2021
Customer stating that unit is not responding to commands. Checked for error codes. Found code f6e2 stored for ccu not being able to hear UI. Was able to get unit into diagnostic but never run test cycle. Checked connections at ACU and reinstalled console. Unit began to work after doing so. Advised customer console will need to be replaced if issue reoccurs. (W11115285) console ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11170706 CONTROL
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Canandaigua, NY 14424
Steve
Job Details: 08/26/2021
Found water leaking through door around the hinge areas. Ordering hinges and inner door. ; ordrng 1 W11504622 (Hinge left) and 1 W11504621 (Hinge right) and 1 W11467648 (Inner door)
We serviced a
WHIRLPOOL DRYER
Model WGD48115EW2
Near Rochester, NY 14626
Dave L
Job Details: 08/26/2021
The dryer timer will not advance in time dry. Replaced timer and tested.
We serviced a
WHIRLPOOL OVEN
Model KSEG700EBS3
Near Bloomfield, NY 14469
Steve
Job Details: 08/26/2021
Found fan blade bent causing noisy operation. Bent fins and tested. The fan is now quiet. If problem persists preorder convect fan assembly. W11414552
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Canandaigua, NY 14424
Steve
Job Details: 08/26/2021
Found motor getting power but not running. Ordering motor. ; ordrng 1 W11025157 (Motor sump)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hilton, NY 14468
James
Job Details: 08/26/2021
"Replaced gearcase, stator and rotor. Found standing water under washer. Found pin hole in drain hose. Covered hose with electric tape and it's no longer leaking. Ran calibration cycle and diagnostics cycle successfully. Unit functions properly b recommend replacing drain hose. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Rochester, NY 14615
James
Job Details: 08/26/2021
Replaced gas coils and tested n unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14616
James
Job Details: 08/26/2021
Unit not washing. 34v to wash pump. Disconnected pump from control and retested. Now have 0v to pump. Need control. ; ordrng 1 W11410066 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFD256OHES
Near Rochester, NY 14606
Dave L
Job Details: 08/26/2021
Replaced evaporator fan motor. Unit tested good
We serviced a
GE RANGE
Model JGB635REKSS
Near Rochester, NY 14609
Evan
Job Details: 08/26/2021
Customer stated front left burner would not ignite. Found spark module and harness was faulty causing igniter not to light. Replaced both parts and handle along with knob. Unit now working as intended.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Rochester, NY 14610
Evan
Job Details: 08/26/2021
Customer stated unit was not draining. Found f1e1 error code stored for acu error. Reset control and cleared code. Ran multiple diagnostic cycles. Unit completed cycles as it should. Ran drain and spin to confirm function outside of test mode. Unit completed cycle as it should. If issue reoccurs control will need to be replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14618
Evan
Job Details: 08/26/2021
"Customer stated pod dispenser was not working. Diagnosed unit found dispenser to be broken causing it not to open. Replaced soap dispenser, tested unit on diagnostic cycle. Soap dispenser now working correctly.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near West Henrietta, NY 14586
Dave F
Job Details: 08/26/2021
"34 degrees in fresh food section, set at 38. 5 in freezer section set at 0. Tested compressor, compressor good. Tested damper, damper good. Tested evap fan, tested good. Adjusted fresh food section temperature +4 degrees. Unit tested good. Customer will monitor."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Rochester, NY 14608
James
Job Details: 08/26/2021
Water leaking into fresh food section and frost in freezer. Freezer led dead. Found gaskets pulled from door liners. Reinstalled gaskets and molded with heat gun. Tested led. 115v from light sw. Need bulb and silicone for gaskets on return. ; ordrng 1 W11518235 (Led) and 1 WP542638 (Grease) and 1 W10841140 (Silicone)
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Rochester, NY 14626
Dave L
Job Details: 08/26/2021
Spoke to customer . Pre ordered dispenser ; ordrng 1 W11465557 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14621
James
Job Details: 08/26/2021
Gasket pulls out of door liner. Glued gasket into door liner and molded with heat gun. Door gasket is no longer coming loose.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Canandaigua, NY 14424
Steve
Job Details: 08/26/2021
Found a shifter error code and the washer was out of balance causing erratic operation and bouncing.. replaced shifter and leveled the legs to stop machine from moving while spinning. ; used 1 Wpw10006355 (Shifter) from stock
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14617
James
Job Details: 08/26/2021
Unit thumping during cycle. Found belt shredded and rollers sticking. Installed dryer repair kit and cleaned cabinet. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14606
Dave L
Job Details: 08/26/2021
Replaced acu due to lid lockFailure. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14621
Dave L
Job Details: 08/26/2021
Customer was hearing a noise during spin. Was able to hear noise on recording but was unable to recreate. Checked drive components for loose or worn parts. Ran service diagnostics. No errors. Unit is testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Pittsford, NY 14534
Evan
Job Details: 08/26/2021
"Customer stated unit was not producing ice. Ran test 44 and 45, ice maker could not find position during harvest cycle. Installed new ice maker ran test 44 and 44 again unit completed cycle. Unit now making ice properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510TAY6
Near Fairport, NY 14450
Steve
Job Details: 08/26/2021
Found the drain line was obstructed at the check valve next to sump. Removed obstruction and the dishwasher drained multiple times. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AB0
Near Fairport, NY 14450
Steve
Job Details: 08/26/2021
Replaced main control and sensor for erratic temps while cooking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14609
James
Job Details: 08/26/2021
Door not sealing on bottom of ff door. Molded gasket with heat gun and adjusted wheels. Unit seals properly and doors self close. Recommend shimming back wheels to level cabinet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Rochester, NY 14617
Dave L
Job Details: 08/26/2021
Found fresh food evaporator frosted over and RC not cooling. Freezer was ok. Energized RC defrost heater in test 90. 120vac to heater at the control. Heater did not turn on. No resistance from heater circuit from board. Ordering cover and heater. ; ordrng 1 W11291124 (Defrost heater) and 1 W11099568 (Cover) and 1 Sh (Sh)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14612
Dave L
Job Details: 08/26/2021
Unit is leaking due to clogged spray arms ordering lower and middle sprayer ; ordrng 1 WPW10498900 (Sprayer) and 1 W10837249 (Sprayer)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Pittsford, NY 14534
Steve
Job Details: 08/26/2021
Found power going to cut main control but on power reset there is no response to main control. Called tech line and they recommended to replace ccu. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14623
Dave F
Job Details: 08/26/2021
Found multiple lid lock error codes. Replaced lid lock and control on unit. Calibrated unit. Tested unit in auto diagnostics. Unit tested good. ; used 1 W11307244 (LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, NY 14580
Dave F
Job Details: 08/26/2021
"Found ice clumping together in ice bin. Tested paddle at dispenser and paddle working and opening dispenser door. Cycled ice maker, ice maker cycled. Auger motor is working. Set fresh food section to recommended, it was set to 44. Set freezer to -2 it was set at 0. Bridging looked good. Ice cubes are uniform. Gasket between ice bin and door is sealing. Door gaskets are sealing. Warm air in fresh food section can cause clumping of ice cubes and jamming of auger motor. Customer will monitor."
We serviced a
JENN AIR DISHWASHER
Model JDB8500AWX3
Near Hilton, NY 14468
Dave L
Job Details: 08/26/2021
Unit was not draining due to a piece of glass jamming drain pump. Removed debris and tested.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, NY 14467
Evan
Job Details: 08/26/2021
Customer complaint was unit would not agitate. Diagnosed unit and found actuator to be faulty causing unit to not agitate. Replaced actuator on unit and tested it in a diagnostic mode. Unit is now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
AMANA REFRIGERATOR
Model ABB2224DEW
Near Rochester, NY 14609
James
Job Details: 08/26/2021
"Unit not Cooling on ff section due to stuck damper. Freed damper and it began functioning but makes ticking noise. Need part. ; ordrng 1 WP67003903 (Damper) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Webster, NY 14580
Dave F
Job Details: 08/26/2021
"F5e2 door lock error. Door lock is working F6E3 communication error ACU to UI. Control and buttons are working . f3e1 water level system error. Ran unit in auto diagnostics, everything worked as expected. Removed air trap behind tub. Found gunk built up inside trap, cleaned trap. Checked pressure hose and hose is clear. Tested unit in heavy duty cycle, everything working as expected. If problem persists order control W11201289, pressure switch W10448876, air trap W10626116 and pressure switch hose W10509002"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Victor, NY 14564
Steve
Job Details: 08/26/2021
customer states the refigerator warmed up substantially and then started to work as expected on its own. Tested in diagnostics and the ice maker did Not work on first try but on second try it worked as expected. The freezer temp was 1 degree and fresh food section was 38. On reassembly the top led lights did not turn back on. Ordering led control that is not sending power to lights and disrupting functions in refigerator ; ordrng 1 W10804160 (Led power supply) and 1 Sh15 (Shippin g)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Dave F
Job Details: 08/26/2021
Replaced gasket on unit. Ran unit in auto diagnostics. Everything working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVBL1
Near Penfield, NY 14526
Dave F
Job Details: 08/26/2021
Replaced control on unit. Programmed unit. Tested unit. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Hilton, NY 14468
Dave L
Job Details: 08/26/2021
Unit is still building frost in freezer. Fan seems to be running slow. Ordering evaporator fan. ; ordrng 1 WP2315539 (Evaporator fan.)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 08/26/2021
"Replaced valve and wash motor. Unit still not filling with enough water. Called techline. They recommend replacing control. Sr 7731596048; ordrng 1 W11305303 (Control), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Fairport, NY 14450
Dave F
Job Details: 08/26/2021
Complaint rinse aid is not dispensing. Removed outter door and observed dispenser while in diagnostics. Arm linking the detergent dispenser with the rinse aid dispenser is slipping during operation and only opening detergent dispenser door. Ordering new dispenser W10428217; ordrng 1 W10428217 (dispenser assy)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Rochester, NY 14623
Evan
Job Details: 08/26/2021
Customer complaint was unit is not spinning out correctly and making noises. Put unit into diagnostics mode and checked for error code found error code f0-e5 for off balance load. Ran test cycle saw that inner tub had a lot of play during spin cycle. Replacing gear case and inner tub. ; ordrng 1 W11455453 (Gear case) and 1 W10811957 (Inner tub)
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14624
Evan
Job Details: 08/26/2021
"Customer complaint was unit would still run after timer hit 0. Diagnosed unit found timer to be faulty and kept sending power to motor. Replaced timer on unit, tested it now working properly. ; dspstn on spec-tagged invntry: 1 W10857611 TIMER"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Rochester, NY 14624
Evan
Job Details: 08/26/2021
"Customer complaint was unit is making a metal on metal sound. Diagnosed unit found drum to be rubbing on the side of the case, tried adjusting cabinet but still made noise. Ordering new case.; ordrng 1 W11417441 (Cabinet) and 1 W11413566 (Fascia)"
We serviced a
WHIRLPOOL DRYER
Model CED7006GW0
Near Rochester, NY 14620
Evan
Job Details: 08/26/2021
Customer stated dryer was getting to hot. Diagnosed unit found temp switch was faulty and stuck on high heat. Replaced temp switch and thermostat. Tested unit now working as intended.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Spencerport, NY 14559
Dave L
Job Details: 08/25/2021
Dryer will not start intermittently due to a stuck key on the consul coded for a consul customer is going to replace
We serviced a
KITCHENAID RANGE
Model KGRS505XBL00
Near Hamlin, NY 14464
Dave L
Job Details: 08/25/2021
"Replaced weakBake igniter on upper oven ; ordrng 1 Sh (Sh), used 1 12400035 (Ignitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Honeoye Falls, NY 14472
Steve
Job Details: 08/25/2021
"Found compressor running very hot and not starting properly. Ordering compressor. ; ordrng 1 W10507884 (Compressor) and 1 W10913906 (Process tube) and 1 WPW10143759 (Dye drier), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Webster, NY 14580
Dave L
Job Details: 08/25/2021
Found unit with freezer at -1 and fresh food at 36 full ice bin. Rechecked pressures. Removed evaporator covers to check frost patterns in test 4. Unable to recreate failure as this unit has been operating on since last visit. Ran test 4 several more times to check 3 way valve function. Customer is going to monitor. Will have to retest unit in failure if needed. ; dspstn on spec-tagged invntry: 1 W11094466 VALVE and 2 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Webster, NY 14580
James
Job Details: 08/25/2021
Unit loud due to worn bearings. Replaced bearings and ran drain and spin cycle. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVM58
Near Williamson, NY 14589
James
Job Details: 08/25/2021
Door gaskets torn. Need parts. Couldn't look up parts due to no service in house. Parts at cost. ; ordrng 2 W10830046 (Gasket)s
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Williamson, NY 14589
James
Job Details: 08/25/2021
"Unit screeching during cycle. Both belts cracked and idler pulley worn. Replaced drum belt and idler. Cleaned cabinet and tested. Need blower belt. ; ordrng 1 WP8544742 (Belt), used 1 279640 (Idler) from stock"
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKZ0
Near Williamson, NY 14589
James
Job Details: 08/25/2021
Replaced valve and ran diagnostics cycle successfully. Found no leaks.
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Marion, NY 14505
James
Job Details: 08/25/2021
Unit running non stop until door is open. Need timer. ; ordrng 1 WE04X25280 (Timer)
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Rochester, NY
Dave L
Job Details: 08/25/2021
Found dishwasher was not getting voltage. Turned fuse in fuse box. Power returned to unit. Recommending the customer have a licensed electrician check fuse box.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Penfield, NY 14526
James
Job Details: 08/25/2021
60 months warrantyUnit sounds like metal grinding on agitation. Found grease leaking onto rotor. Need gearcase and rotor; ordrng 1 W11455453 (Gearcase) and 1 W10754161 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA22ILSS03
Near Webster, NY 14580
James
Job Details: 08/25/2021
Unit leaking from pex tubing connecting to copper line. Cut off about 6 inches of tubing where the hole was and reconnected. Checked for leaks and found none.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Steve
Job Details: 08/25/2021
Customer stated the freezer was warm yesterday. Tested temps and freezer was at 5 degrees today. There is not a lot of food product in freezer and no meat. Recommended customer to put product in freezer even if it is ice to stabilize temps in defrost. Customer is going to monitor temps.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victor, NY 14564
Steve
Job Details: 08/25/2021
Found the Asher was unresponsive on arrival. He power tested good. The status light on the control was not on. Removed the shifter connection and tested. The washer turned on and was being responsive but the status light stayed off. Tested again and the user interface failed. Removed shifter again and it started to respond. The washer needs a shifter and control board. The customer is going to replace.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Mendon, NY 14506
Steve
Job Details: 08/25/2021
Sr# 7731589028Customer states the door is difficult to open. On testing the door is difficult to open if it had been closed just prior to opening. When closing the door a vacuum is created in fresh food section and the door is difficult to open for about a minute until the vacuum is release through drain tube. Replaced drain tube in case there was air obstructions in it. Tested door no it seemed to open quicker after it has been closed. Called tech line to document. ; used 1 W10619951 (Drain tube) from stock
We serviced a
MAYTAG REFRIGERATOR
Model WPW10287601
Near Rochester, NY 14623
Dave F
Job Details: 08/25/2021
Found freezer door was not shutting properly. Adjusted freezer section door. Door now closing properly. Ice maker cycled. Everything is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Pittsford, NY 14534
Dave F
Job Details: 08/25/2021
When opening fresh food doors a loud clicking noise in back of compartment. Tested damper and noise coming from damper. Ordering damper W10479155; ordrng 1 W10479155 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Fairport, NY 14450
Dave F
Job Details: 08/25/2021
Ran unit in diagnostics. Everything working as expected. Used clear door to view spray arms. Spray arms working as expected. Could not find leak. Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, NY 14526
Dave F
Job Details: 08/25/2021
Replaced freezer section door. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Palmyra, NY 14522
Dave F
Job Details: 08/25/2021
Replaced control and door latch on unit. Calibrated unit. Tested unit in auto diagnostics. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Palmyra, NY 14522
Dave F
Job Details: 08/25/2021
"Replaced suspension on unit. Tested unit in spin, tested good. Calibrated unit Unit tested good. If problem persists unit may need basket W10752719"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Phelps, NY 14532
Dave F
Job Details: 08/25/2021
"Center rail that hold bins is broken and lower bin front cover is broken. Cycled ice maker, ice maker cycled did not fill with water. Checked water valve, receiving 120volts and sending water as it should. Found ice build up inside of water tube to ice maker. Cleared tube. Cycled ice maker. Ice maker cycled and filled with water. Installed bypass of water filter, Water pressure improved. ; ordrng 1 WPW10326469 (rail-centr) and 1 W10827015 (cover) and 1 EDR4RXD1 (water filter), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL WASHER
Model F9
Near Bloomfield, NY 14469
Dave F
Job Details: 08/25/2021
"F7E1 basket speed fault. Ran unit in auto diagnostics, did not agitate. Looked underneath unit and found belt not around cam pulley and had been badly worn. Replaced belt. Calibrated unit. Tested unit in diagnostics. Unit tested good. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Churchville, NY 14428
Steve
Job Details: 08/25/2021
Found no or low charge. Compressor running with no frost to evaporator at all. Ordering sealed system parts. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier) and 1 876765 (Tubes) and 1 W11506619 (Coupler) and 1 W11506621 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Couplers) and 1 W10895716 (Coupler) and 1 W10896689 (Coupler) and 1 W11504415 (Coupler) and 1 W10897195 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Caledonia, NY 14423
Steve
Job Details: 08/25/2021
Found the on off switch upon the bottom of the ice maker was in the off position. Turned it on and customer is going to put. Piece of tape over it so the ice can not turn ice maker off.
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Avon, NY 14414
Steve
Job Details: 08/25/2021
Replaced rollers and idler pulley for squealing. The dryer tests good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SW
Near Brockport, NY 14420
Dave L
Job Details: 08/25/2021
Sr7731585670Freezer mullion is bowed in in the center preventing the door from sealing. Documented with techline.deemed unrepairable whirlpool with co tact the customer for resolution.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hilton, NY 14468
Dave L
Job Details: 08/25/2021
Replaced broken strike. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE