Service History 68

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fairport, New York 14450

Zach L

Job Details: 07/28/2025

"Compressor overheating and locking up, needs new compressor.; rqstng P&A on 1 W11635510 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 2 W11504416 (8.5x6)s and 2 W11504420 (8x6)s and 1 W11506635 (Process tube), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RZ0

Near Irondequoit, New York 14609

Andres V

Job Details: 07/28/2025

Customer stated that unit is having intermittent issue where unit is set to certain temp and UI says it hasnt fully reached temp and hovers at 1 degree below what its set too. Other times does reach temp but will not reignite to maintain temp. I tested unit but could not get it to duplicate issue but i suspect its an ACU issue. SR 7742069557; ordrng 1 W11745759 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHW04

Near Rochester, New York 14623

Jeff Miceli

Job Details: 07/28/2025

Wrong color gasket ; ordrng 1 W10830287 (Gasket LH WH)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Fairport, New York 14450

Ben H

Job Details: 07/28/2025

I found that the blower wheel was broken resulting in the noise. Ordered new blower wheel ; ordrng 1 WP697772 (Blower Wheel)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS1

Near Irondequoit, New York 14609

Andres V

Job Details: 07/28/2025

Spoke to techline sent them pictures. There was only damage done to the dishwasher no property damage or personal. ACU caught fire along with the harness and UI. Safety team will be contacting the customer today.Sr 7742070184

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14609

Andres V

Job Details: 07/28/2025

"No error codes stored, I was able to start a normal cycle with no issues. Informed customer that when unit starts itll lock, unlock spin then lock again and fill with water."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Walworth, New York 14568

Zach L

Job Details: 07/28/2025

Replaced control and ran full diagnostic cycle; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, New York 14621

Andres V

Job Details: 07/28/2025

"Replaced control board and ran a diagnostic cycle, unit ran cycle successfully"

We serviced a

WHIRLPOOL RANGE

Model AGR6303MMS0

Near Rochester, New York 14621

Andres V

Job Details: 07/28/2025

Lower the flame on the front and rear left burners to customers liking.

We serviced a

WHIRLPOOL DRYER

Model TGDS840JQ1

Near Rochester, New York 14611

Andres V

Job Details: 07/28/2025

"When I arrived and tested unit it was working and heating, I then tried it again and noticed that Ignitor would turn on but only for a few seconds not enough to release gas. ; ordrng 1 WP8299765 (Timer) and 1 W10823508 (Burner tube assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Penfield, New York 14526

Zach L

Job Details: 07/28/2025

Replaced UI and tested all buttons

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB10

Near Bloomfield, New York 14469

Ben H

Job Details: 07/28/2025

The customer's complaint was at the ice maker was not making any ice. When I arrived the ice maker had ice cubes in it but it would not harvest them. I pushed the test button to try and force a harvest and the ice maker did not respond so I replaced the ice maker and tested it and it draws water and cycles

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Caledonia, New York 14423

Ben H

Job Details: 07/28/2025

I found that the cam had come loose again causing the belt to break off. I replaced the cam with the nut with red loctite to prevent the problem reoccurring. Tested unit and it operates as it should; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM05

Near Rochester, New York 14616

Andres V

Job Details: 07/28/2025

Both of the doors on unit have rust building up on them. Tried using stainless steel cleaner but does not do anything ; ordrng 1 13107553SQ (Ff door) and 1 W11223753 (Badge) and 1 13109223SQ (Freezer door) and 2 WP12246610 (Plug)s

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX335HPS01

Near Rochester, New York 14612

Andres V

Job Details: 07/28/2025

"Unit fills and drains properly, compressor turns on and starts cooling cold plate but circulation pump does not run. Unit will need new pump ; ordrng 1 W11542867 (Circulation pump)"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Webster, New York 14580

Zach L

Job Details: 07/28/2025

Replaced bake element and tested unit

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Webster, New York 14580

Zach L

Job Details: 07/28/2025

"Unit working properly. Advised customer that if they want unit to fill, use deep water wash setting on heavy or bulky cycles."

We serviced a

GE REFRIGERATOR

Model PYE23KSDCSS

Near Webster, New York 14580

Zach L

Job Details: 07/28/2025

Replaced FF fan and tested

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Rochester, New York 14605

Zach L

Job Details: 07/28/2025

"Replaced elements and infinite switches. All elements working properly. Drip pans damaged by malfunction, needs new drip pans.; ordrng 2 W10196406RW (Drip pan SHIP DIRECT TO CUSTOMER)s and 2 W10196405RW (Drip pan SHIP DIRECT TO CUSTOMER)s"

We serviced a

WHIRLPOOL WASHER

Model LSQ9030PQ5

Near Rochester, New York 14621

Andres V

Job Details: 07/25/2025

Replaced timer and tested unit. Timer is advancing now and working properly

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14621

Jeff Miceli

Job Details: 07/25/2025

Replaced control for continuous draining

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14606

Jeff Miceli

Job Details: 07/25/2025

Replaced control for continuous draining

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Henrietta, New York 14467

Jeff Miceli

Job Details: 07/25/2025

Tested washer in spin with a load selected by the customer. There was normal movement in the machine and pedestal. The feet were securely planted to the floor with no up and down movement. The unit moves by sliding on the tile floor. The tiles are glossy and the laundry room is on the first floor. I am going to research a method for preventing the washer from sliding to easily. ; dspstn on spec-tagged invntry: 2 W11316766 SHOCK

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Pittsford, New York 14534

Jeff Miceli

Job Details: 07/25/2025

Replaced bottom grille for endcap that came off

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Webster, New York 14580

Zach L

Job Details: 07/25/2025

Replaced sump assy and ran full diagnostic cycle

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Rochester, New York 14619

DeVaughn C

Job Details: 07/25/2025

Installed hub and wash plate. Repair successful. ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB05

Near Webster, New York 14580

Zach L

Job Details: 07/25/2025

"Freezer rails squeaking. Cleaned rails and applied lubrication, noise gone"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rochester, New York 14623

DeVaughn C

Job Details: 07/25/2025

Replaced motor and rotor then ran test cycle. Unit functioning as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WGD4950HW1

Near Rochester, New York 14624

DeVaughn C

Job Details: 07/25/2025

"Replaced door, gasket, and handle. Repair successfully completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C4EYB02

Near Penfield, New York 14526

Zach L

Job Details: 07/25/2025

Replaced defrost bimetal and tested. Levelled unit.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSV2W

Near Rochester, New York 14624

DeVaughn C

Job Details: 07/25/2025

"Customer reports unit will not complete cycles. Shifter fault stored. Cleared code, then completed software update. Shifter functioned as designed in diagnostics. Tested unit in consumer mode; unit functioning as designed. Suspecting failure was a one-time occurrence. Suggesting customer to monitor performance. No further repair needed at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14606

DeVaughn C

Job Details: 07/25/2025

Customer reports unit functioned for a few loads and then stopped working. F7e1 error code returned. Replaced actuator. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Rochester, New York 14612

DeVaughn C

Job Details: 07/25/2025

"Unit making excessive noise during spin cycle. Discovered actuator was not shifting cam to proper position, causing lines within cam assembly to grind and not seat properly. Replaced actuator, tested spin, in diagnostics, then calibrated. Repair completed successfully. ; used 1 W11481722 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW3

Near Rochester, New York 14612

DeVaughn C

Job Details: 07/25/2025

Customer concerned about door not closing. Adjusted door catch. Repair completed successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Rochester, New York 14626

Andres V

Job Details: 07/25/2025

The water switch at the dispenser broke off.; ordrng 1 W11662334 (Switch) and 1 W11375989 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, New York 14626

Andres V

Job Details: 07/25/2025

Found drain hole was clogged cause water to overflow into the freezer section. I cleared all ice and the drain plug. Unit now draining water correctly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PZ02

Near Hamlin, New York 14464

Andres V

Job Details: 07/25/2025

Customer stated that they are concerned when they lose power of unit turning back on and cooling because theyve had a couple instances when it did not. They live in an area where they lose power quite a bit but have a generator that kicks on 15 seconds after losing power. Explained unit may take a few minutes to turn back on because pressures have to stabilize but should kick back on.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV3

Near Rochester, New York 14624

Andres V

Job Details: 07/25/2025

Replaced the UI panel housing.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Fairport, New York 14450

Zach L

Job Details: 07/25/2025

"No error codes. Ran service cycle, tested suspension rods, and levelled machine. Found no issues with unit. Unit directly against dryer. Advised customer try placing padding between washer and dryer."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14611

Andres V

Job Details: 07/25/2025

"I ran a diag cycle did not see leaks. I then started a quick cycle I checked back of unit, underneath and drain hose for pin leaks. I did not see water leaking. Customer did mention basement gets wet when it rains."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Fairport, New York 14450

Andres V

Job Details: 07/25/2025

"Replaced the latch, filter door now closes properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Rochester, New York 14623

Zach L

Job Details: 07/25/2025

"Store had already discarded unit, deemed unrepairable by store technician."

We serviced a

GE REFRIGERATOR

Model ZISS420DRBS

Near Pittsford, New York 14534

Zach L

Job Details: 07/25/2025

"Evaporator drain pan not properly reinstalled, plugged drain tube. Cleared drain tube and ice buildup, properly installed evaporator drain pan. Proper airflow through unit."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Spencerport, New York 14559

DeVaughn C

Job Details: 07/25/2025

Replaced control board. Unit then would not agitate or spin at all. Discovered a broken wire on the motor. Motor needs to be replaced.; ordrng 1 W10915700 (Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Webster, New York 14580

Zach L

Job Details: 07/25/2025

"-21 and 100. Drove valve to home position, normal equalization time. Ran test 4, pressures normal during RC cooling, restricted during FZ cooling. Separated system and blew clear both low sides of system with 250psi nitrogen. No debris blew clear. Reconnected and vacuumed to 500 microns, recharged with 6oz of R134a. Pressures once valve opened read 17 and 170. Unit cooling properly. Will call tech support on Monday"

We serviced a

WHIRLPOOL DISHWASHER

Model WGD4950HW1

Near Rochester, New York 14624

DeVaughn C

Job Details: 07/25/2025

"Replaced door, gasket, and handle. Repair successfully completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14612

Andres V

Job Details: 07/24/2025

The pulley on motor is worn out which caused it cut the belt. Customer says she has an extended warranty and needs to contact them to get this covered. When we get a dispatch order parts W11026785 motor W11239857 belt W10721967 cam

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Rochester, New York 14612

Andres V

Job Details: 07/24/2025

Replaced the sump and pump. Attempted to replace right side link but cannot get it to go around the pulley. I cannot pull out dishwasher because the counter is pressing on it and feet are all the way up. Customer is going to get unit out and give us a call.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Webster, New York 14580

Andres V

Job Details: 07/24/2025

"Ran a diag cycle noticed when unit was agitating that there was a good amount of suds showing, washer has never had a clean washer cycle been done. Basket is not being obstructed and also does move up and down freely. I reccomended getting afresh tablets and running clean washer cycle and then try a normal cycle. If that doesnt fix issue it is control board but it is NLA."

We serviced a

MAYTAG WASHER

Model MVWB800VQ0

Near Ontario, New York 14519

Andres V

Job Details: 07/24/2025

Unit had a DL error code for lid lock. I replaced the lid lock and tested unit. Unit is locking and starting cycle

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Pittsford, New York 14534

Andres V

Job Details: 07/24/2025

"The module is NLA, called techline they deemed unit unrepairable. Customer is to contact their extended warranty company Sr 7742055124"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Rochester, New York 14618

Andres V

Job Details: 07/24/2025

Freezer temp was ar -1 fresh food was at 45. I heard freezer fan and ice box fan blowing but not fresh food. Customer stated that when she defrosted unit completely temp was at 38 in fresh food. I found unit pulling .90 amps. I recommend replacing evap harness assembly ; ordrng 1 W11087438 (Evap harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rochester, New York 14621

Andres V

Job Details: 07/24/2025

Replaced the damper. Unit is now cooling correctly

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN3WW

Near Irondequoit, New York 14617

Andres V

Job Details: 07/24/2025

"I ran a quick cycle did not hear any noise, i tried it again but with towels to add weight but could still not hear anything. Customer is to get a video and call us back if it continues."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Rochester, New York 14620

DeVaughn C

Job Details: 07/24/2025

Customer concerned about leaking from unit. Discovered hole in drain hose. Replaced drain hose. Repair completed successfully.

We serviced a

GE REFRIGERATOR

Model GSS23GGKKCWW

Near Pittsford, New York 14534

Zach L

Job Details: 07/24/2025

"Light receiving 1.7v, needs 2.5, control not supplying correct voltage to bulb. Needs new main control; ordrng 1 WR55X40445 (Main control)"

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Fairport, New York 14450

Zach L

Job Details: 07/24/2025

Main control failure. Needs new main control board; ordrng 1 WH22X38697 (Main control)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fairport, New York 14450

Zach L

Job Details: 07/24/2025

"UI unable to detect position of knob, needs new UI; ordrng 1 W11478526 (UI)"

We serviced a

MAYTAG OVEN

Model MOED6027LZ00

Near Victor, New York 14564

Zach L

Job Details: 07/24/2025

"Lock and switches working properly, control lost position of lock motor and intermittently powers lock motor without prompting. Replaced control and tested."

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14609

DeVaughn C

Job Details: 07/24/2025

"Customer reports unit will not complete cycles and lid will not lock. Tested unit and diagnostic mode. Unit. Completes all functions with no issues at this time. However, F7E1 error code stored. Suspecting basket speed sensor in the actuator is failing intermittently causing the machine to not sense early in cycles, and going straight to done without performing wash cycles. Replaced actuator. Suggesting customer to monitor performance.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14621

DeVaughn C

Job Details: 07/24/2025

Drain pump running continuously when connected to power. Replaced control board then calibrated. Unit testing good.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Farmington, New York 14425

Zach L

Job Details: 07/24/2025

"Smell is not refrigerant. Unit has full frost pattern, no cooling issues. No buildup on defrost heater, no food debris or buildup anywhere in unit. Smell is not caused by any issue with refrigerator. Advised customer empty unit and remove smell with baking soda"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Rochester, New York 14626

DeVaughn C

Job Details: 07/24/2025

"Customer reports F5E3 error code displayed and door would not open. F5E3 error code stored upon arrival. Connected unit to power, door unlocked instantly. Door locked and unlocked in diagnostics with no issues. Suspecting a one-time failure. Cleared cleared error code, then ran test cycle. Repair completed successfully."

We serviced a

GE WASHER

Model GFW650SPNS

Near Greece, New York 14616

DeVaughn C

Job Details: 07/24/2025

Customer reports unit is leaking during use. Discovered hot water hose was leaking at the unit. Replaced hoses. Repair completed successfully. ; used 1 8212545RP (HOSE-FILL 2PK) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3 TO

Near Hilton, New York 14468

DeVaughn C

Job Details: 07/24/2025

Customer reports burning smell and not filling. F7E1 error code stored. Replaced sump motor then tested in diagnostics. Repair completed successfully.; dspstn on spec-tagged invntry: 1 W11416362 PUMP AND MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Bloomfield, New York 14469

Zach L

Job Details: 07/24/2025

Seized compressor. Needs new compressor. Unit covered by first year warranty; ordrng 1 W11547313 (Compressor) and 2 W11504416 (8.5x6)s and 1 W11506621 (6x6) and 1 W11506635 (Charging tube) and 1 W11504431 (7x5) and 2 W11504420 (8x6)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Avon, New York 14414

Zach L

Job Details: 07/24/2025

"Defrost bimetal operating properly, control not calling for defrost cycle. Replaced control, programmed, and set to fixed defrost.; used 1 WPW10503278 (ADC - JAZZ) from stock"

We serviced a

KITCHENAID RANGE

Model KFEG500EBS1

Near Rush, New York 14543

Zach L

Job Details: 07/24/2025

"From customer description, issue sounds like infinite switch. All functions operated properly during visit. If issue returns, customer will call, order infinite switch.; rqstng P&A on 1 W10857622 (Infinite switch)"

We serviced a

WHIRLPOOL WASHER

Model LSQ8243HQO

Near Brockport, New York 14420

DeVaughn C

Job Details: 07/24/2025

Replaced lid switch. Repair completed successfully.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near West Henrietta, New York 14586

Zach L

Job Details: 07/24/2025

No error codes stored. All functions operating properly. All connections secure. Adjusted levelling legs slightly. Unit in good working condition. Covered by first year warranty

We serviced a

GE REFRIGERATOR

Model HTH17CBDDRWW

Near Rochester, New York 14607

Jeff Miceli

Job Details: 07/22/2025

"Tenant had video of loud buzzing sound. Unit ran with normal sound levels while I was there. Tenant stated that the unit would make the loud noise for up to 3 hours at a time. She also said until is freezing food in FF section. Long run times and freezing food indicates a bad temperature control. Ordering control. Noise did not appear while I was here so will listen for it on next visit. Also told customer to reach out to us when the noise occurs so if possible, we could come over on short notice. ; rqstng P&A on 1 WR09X20002 (Thermostat)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14613

Jeff Miceli

Job Details: 07/22/2025

Replaced control for continuous draining; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, New York 14618

Jeff Miceli

Job Details: 07/22/2025

Replaced front panel for dent on left side

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, New York 14606

DeVaughn C

Job Details: 07/22/2025

"Replaced parts, then calibrated. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR , used 1 W10528947 (HUB) from stock"

We serviced a

GE DISHWASHER

Model GDT650SYV2FS

Near Rochester, New York 14614

Zach L

Job Details: 07/22/2025

Replaced UI and tested unit

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Rochester, New York 14605

Zach L

Job Details: 07/22/2025

"Infinite switches shorted, constantly sending power to burners, needs new infinite switches; ordrng 1 WP3148952 (RF infinite switch) and 2 WP3149400 (LF + RR infinite switch)s and 2 W11396790 (LF + RR coils)s and 1 W11396792 (RF coil)"

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ06

Near Rochester, New York 14606

DeVaughn C

Job Details: 07/22/2025

Ice build up on freezer shelf. Gasket and door passes visual inspection. Ice build-up closely resembles frozen water spilling from an item that was on the door shelf. Suggested customer to unplug unit for a few hours until ice is gone then monitor performance. No further repair needed.

We serviced a

GE REFRIGERATOR

Model PYE23KSDCSS

Near Webster, New York 14580

Zach L

Job Details: 07/22/2025

"Ice buildup in FF section due to drain tube blockage. Cleared ice buildup and cleared drain tube. Fan not running, needs new evap fan; ordrng 1 WR60X26866 (FF fan)"

We serviced a

GE REFRIGERATOR

Model PWE23KYNGFS

Near Rochester, New York 14626

DeVaughn C

Job Details: 07/22/2025

Replaced LEDS. Repair completed successfully.

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Webster, New York 14580

Zach L

Job Details: 07/22/2025

"Bake element shorted, needs new bake element; ordrng 1 W10779716 (Bake element)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Penfield, New York 14526

Zach L

Job Details: 07/22/2025

UI buttons not all responsive. Needs new UI; ordrng 1 W11622490 (UI)

We serviced a

GE DRYER

Model GFD65ESSV0WW

Near Walworth, New York 14568

Zach L

Job Details: 07/22/2025

Main control receiving proper voltage but unresponsive. Needs new main control; ordrng 1 WE22X38277 (Main control)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, New York 14621

Andres V

Job Details: 07/22/2025

Unit had a f0e7 for clothes detected when clean washer cycle was on. Unit is having an intermittent issue with control board not communicating correctly ; ordrng 1 W11626074 (Control board)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Irondequoit, New York 14609

Andres V

Job Details: 07/22/2025

"Unit had a float switch open error code, I was able to run a diag cycle without draining issues. Checked float switch to see if there was anything stuck underneath but did not see anything. If customer calls back with draining issue come back with W10876537; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, New York 14613

DeVaughn C

Job Details: 07/22/2025

"Customer reports unit does not go past sensing. F7E1 error code stored, unit would not get up to spin speed. Replaced actuator, then tested. Repair completed successfully. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Rochester, New York 14612

Andres V

Job Details: 07/22/2025

Customer did not have key for me to be able to get into to the coin start mechanism. I did run a diag cycle successfully. Customer is going to call us back to reschedule ; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GTS22KSNBRSS

Near Rochester, New York 14612

Andres V

Job Details: 07/22/2025

"Customer had drinks in front of the vent causing drinks to freeze. I recommend not placing drinks directly in front, other drinks that were on the side were not frozen only things directly in front of vent."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Fairport, New York 14450

Zach L

Job Details: 07/22/2025

"Friction in motor, causing overheating during spin. Needs new motor. Part covered by 10 year limited warranty.; ordrng 1 W11026785 (Motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ2

Near Rochester, New York 14619

DeVaughn C

Job Details: 07/22/2025

Replaced hinges. Repair completed successfully.

We serviced a

GE WASHER-DRYER COM

Model PFQ97HSPV0DS

Near Rochester, New York 14624

Andres V

Job Details: 07/22/2025

"Door was locked when I arrived, I was able to get door unlocked and clothes out. I started a normal wash cycle and unit did lock and start cycle unit also unlocks when paused. Unit just tumbles back and forth will not put water inside.; ordrng 1 WH22X35701 (Main control board) and 1 WH01X29528 (Door lock)"

We serviced a

MAYTAG DRYER

Model MGD5630HW0

Near Scottsville, New York 14546

DeVaughn C

Job Details: 07/22/2025

"Customer reports unit throws F3E3 code during use. Set unit on timed dry with high heat and max dryness. Contact TechLine. TechLine agent suggests replacing thermostat, although unit did not show any symptoms on site. SR: 7741851952; ordrng 1 W10623852 (Thermistor)"

We serviced a

WHIRLPOOL OVEN

Model WFGS5030RZ0

Near Rochester, New York 14624

Andres V

Job Details: 07/22/2025

Bake cycle is not coming on. DSI board is getting power but not sending any out to the spark Ignitor.; ordrng 1 W10898291 (Dsi board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Rochester, New York 14608

Andres V

Job Details: 07/22/2025

"Unit is having a sealed system issue, poor frost pattern and no cool in fresh food section. Fans are working properly unit is set to reccomended setting.; ordrng 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504430 (7/6) and 1 W11506619 (8nk) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)"

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSMWW

Near Scottsville, New York 14546

DeVaughn C

Job Details: 07/22/2025

"Customer reports unit doesn't lock. Lid lock works in diagnostics, but throws code outside diagnostics. Control and lid lock should be replaced. ; ordrng 1 WH16X27251 (Control) and 1 WH44X10288 (Lid lock)"

We serviced a

GE REFRIGERATOR

Model GFE26JYMWFFS

Near Penfield, New York 14526

Andres V

Job Details: 07/22/2025

Installed new control board and got same result. I called techline and was informed that theirs counterfeit filters being made that look exactly to the original filters but dont have RFID chips. Techline sent me a picture of original filter and can see the black markings underneath wrapping and also wrapping goes all the way around filter theirs also a manufacturing date where as the counterfeit ones dont have any of this . Sr 17367551.; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Pittsford, New York 14534

Zach L

Job Details: 07/22/2025

Wiring harness damaged by mice. Needs new harness. Customer declined repair.; rqstng P&A on 1 W10889940 (Harness)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Fairport, New York 14450

Jeff Miceli

Job Details: 07/22/2025

Replaced control for continuous draining

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Churchville, New York 14428

Zach L

Job Details: 07/21/2025

Ice buildup in ice maker fill line. Removed blockage and tested ice maker

We serviced a

MAYTAG REFRIGERATOR

Model MF12269VEB9

Near Irondequoit, New York 14617

Andres V

Job Details: 07/21/2025

"Replaced the ice maker fill tube, cycled the ice maker watched it fill properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Rochester, New York 14609

Andres V

Job Details: 07/21/2025

"Found some condensation on the freezer gasket, spoke to techline and they suggested Turning on the horizontal mullium that runs across the freezer door to 100%. Freezer temp was -4. Sr 7742023279"