Service History 68 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14610

Andres V

Job Details: 03/09/2023

Customer stated she smelled a something burning from washer. I diagnosed unit look at error codes but did not find any stored. I took off back panel looked at ACU but did not see any burn marks. Also looked underneath checked out motor and belt but did not see anything. I ran a diagnostic cycle without any issues.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, NY 14526

Andres V

Job Details: 03/09/2023

"I replaced the control on unit. Tested unit, its now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

Andres V

Job Details: 03/09/2023

I replaced the right side door. Had customer Inspect it to make sure he was content.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Penfield, NY 14526

Andres V

Job Details: 03/09/2023

I installed a new slider then calibrated unit. I also ran a diagnostic cycle and listened for any noises. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

MAYTAG DRYER

Model MED6600TQ0

Near Webster, NY 14580

Andres V

Job Details: 03/09/2023

"Customer stated unit was squeaking. I diagnosed unit found pulley was making noise. I had wrong repair kit I have to order the pulley and belt. ; ordrng 1 8547174V (Pulley) and 1 WP8547168 (Belt), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS0

Near Webster, NY 14580

Andres V

Job Details: 03/09/2023

I replaced the evap fan on unit. Unit is now staying on and not powering off.; dspstn on spec-tagged invntry: 1 W11334745 MOTOR-EVAP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Webster, NY 14580

Andres V

Job Details: 03/09/2023

Replaced the ice maker and cycled it. Ice maker called for water and is now working properly

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/09/2023

Drain pump housing is broken and wires completely ripped from connector. Ordering wire harness.; ordrng 1 W11335100 (Harness)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 03/02/2023

"Customer stated dryer was taking a long time to dry. Checked and found no error codes, Dryer is heating and cycling properly. Air Flow test says poor all dryers. Recommended getting ahold of maintance to clean venting.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

JENN AIR OVEN-MW COMBO

Model JMW2427DS01

Near Fairport, NY 14450

Dave F

Job Details: 03/02/2023

F2E1 shorted key error code . Was able to get into diagnostics but oven button is not responding correctly. . Replaced console and tested unit. tested good

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 03/02/2023

"Customer stated washer started shaking bad and didn't spin out clothing. Checked and found F0E9. Ran diagnostic cycle, all functions as expected. Recalibrated unit. Talked to customer about properly loading and selecting proper load size. Customer will monitor. Washer checks good.; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hilton, NY 14468

Dave L

Job Details: 03/02/2023

Customer concerned with dry performance. Found heater operating normally. Unit fills with very cold water for the first 3 fills. This is causing lower than normal wash temperature and is causing poor drying results

We serviced a

KITCHENAID RANGE

Model KICU509XSS

Near Pittsford, NY 14534

Jeremy

Job Details: 03/02/2023

"Unit has F47 on center and right burners. Found blown thermal fuse. Replaced IPC module, unit checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14626

Dave L

Job Details: 03/02/2023

Replaced pump and valve. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14608

Jeremy

Job Details: 03/02/2023

"Unit not making ice and dispenser is slow. Found ice maker turned off. Turned on ice maker, it cycles and fills. Self tapping valve used for water supply is not allowing full volume of water to pass through. Customer needs to have plumber inspect water supply valve. Unit operating as expected."

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 03/02/2023

"Customer stated dryer starts for a second then shuts off. Checked and found E61. Ran diagnostic cycle, motor is shutting off. Dryer needs new motor."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 03/02/2023

"Checked and Found both side panels dented at lower front of dryer. Front panel damaged and drum can not align properly. Dryer needs new Cabinet 8533643, and front panel W10806345; rqstng P&A on 1 8533643 (Cabinet) and 1 W10806345 (Front panel)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14609

Josh Henchen

Job Details: 03/02/2023

"Customer stated washer would not advance pass rings. Checked and found F7E1. Ran diagnostic cycle washer would not agitate or spin, found oil on shield. Unit needs a new Gearcase W11454741, Splutch W10721967, and actuator W11481722.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Rochester, NY 14607

Josh Henchen

Job Details: 03/02/2023

"Customer states tenants would put money in and washer wouldnt start. Checked and found F5E1. Ran diagnostic cycle, all functions as expected. Put coins in and tried to start, unit failed to start. Ordering coin chute W11126319.; ordrng 1 W11126319 (Coin chute)"

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Rochester, NY 14625

Andres V

Job Details: 03/02/2023

"Replaced the rollers, belt and pulley. Put unit back together and tested it. Unit no longer makes noise. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

JENN AIR RANGE

Model JES9800BAF

Near Penfield, NY 14526

Andres V

Job Details: 03/02/2023

Customer stated that when he tried to turn on inner burner the outside one would come on. I took off burner and looked at the wiring. I got two wires mixed up causing it to do that. Put wires back in the right spot and tested it. Unit now working properly.

We serviced a

WHIRLPOOL OVEN-MW COMBO

Model KOCE500ESS20

Near Churchville, NY 14428

Dave L

Job Details: 03/02/2023

Replaced mag and inverter. Found significant damage to wave guide documented with techline. SR7735856803. Whirlpool will contact customer with next steps.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, NY 14611

Andres V

Job Details: 03/02/2023

Customer stated door was not sealing all the way around and also door was dented when delivered. I tried to use a hair dryer to get gasket to seal but was not working. Ordering new door ; ordrng 1 LW10680725 (Bottom door)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS1

Near Rochester, NY 14624

Dave L

Job Details: 03/02/2023

Sr7735831419 documented damaged wave guide cover. Found grease on cover acting as a load. Replaced cover and cleaned cabinet

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14608

Andres V

Job Details: 03/02/2023

Customer stated freezer door would open when closing the fresh food section door. I tested door and found that it does open when door is closed with force. I suggested they don't close the door hard so that doesn't happen.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, NY 14608

Andres V

Job Details: 03/02/2023

Customer stated that gasket was falling off. When I arrived customer said he reseated the gasket himself. I Inspected it to make sure it was in crevis. Gasket is in place.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, NY 14624

Dave L

Job Details: 03/02/2023

Dryer runs continuously due to a faulty timer. Replaced timer verified timer movement. Tests ok. L

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NVEXVS01

Near Spencerport, NY 14559

Dave L

Job Details: 03/02/2023

Unit will not defrost properly due to a faulty control. Control is NLA; ordrng 1 WPW10135091 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, NY 14420

Dave L

Job Details: 03/02/2023

Water valve will not completely close causing water to enter tub while off. Replaced valve

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, NY 14613

Andres V

Job Details: 03/02/2023

"Replaced the cooktop, manifold and put the oven door back together. I had a manager take a look at it to make sure everything was good."

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24DS

Near Webster, NY 14580

James

Job Details: 03/02/2023

Replaced compressor and tested system with 130psi of nitrogen fot 10 minutes. Unit began cooling once plugged in. Customer is to monitor for 24 hours. One year warranty on repair.

We serviced a

WHIRLPOOL WASHER

Model 110.20882990

Near Honeoye Falls, NY 14472

Josh Henchen

Job Details: 03/02/2023

Customer stated washer not spinning. Checked andfound coupler had snapped in center. Replaced and tested. Washer checks good.; dspstn on spec-tagged invntry: 1 285753A COUPLING

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Penfield, NY 14526

James

Job Details: 03/02/2023

Unit not cooling. Rh gasket torn. Partial frost pattern on ff evap. Ran test 4 successfully. Unit runs and turns off prematurely. Need control. ; ordrng 1 W10843055 (Control) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14607

James

Job Details: 03/02/2023

F7e1 wash motor error. Power to pump but not turning on. Tested new pump prior to install. Replaced wash pump and tested 3 times. Unit functions properly.

We serviced a

JENN AIR DISHWASHER

Model JDB8200AWP1

Near Penfield, NY 14526

James

Job Details: 03/02/2023

Replaced valve and tested. Unit is functioning properly. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MHW6000XG2

Near Webster, NY 14580

James

Job Details: 03/02/2023

F9e2. F5e2f6e1. F0e1. Tested unit and it was slow to drain. Cleaned drain filter and lower hose and tested. Unit draining properly.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Irondequoit, NY 14622

James

Job Details: 03/02/2023

Unit not using hot water when selected. Tested valve and verified hoses. Ran diagnostics and retested and water is functioning as designed. Customer is to monitor. If problem persists order control and valve.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Rochester, NY 14612

James

Job Details: 03/02/2023

Replaced switch and verified operation.

We serviced a

WHIRLPOOL DRYER

Model WGD7500GC0

Near Rochester, NY 14609

Andres V

Job Details: 03/02/2023

Customer stated that unit is not drying clothes out very well. I diagnosed unit and found flame to be hovering around burner assembly and not being pulled when I took off vent flame seemed to be pulled and venting properly. I also heard a squealing noise coming from the idler pulley. I suggested customer do a load with the vent off to see if it makes a difference and let me know when I come back. ; ordrng 1 W10837240 (Idler pulley)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ 0

Near Hamlin, NY 14464

Dave L

Job Details: 03/02/2023

"Wiring harness is damaged causing most loads not to function. Ordering harness; rqstng P&A on 1 W11344507 (Harness), dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

KENMORE DRYER

Model 110.85872400

Near Penfield, NY 14526

Jeremy

Job Details: 03/02/2023

Unit will not start. Found failed relay on main control. Control is no longer available to order. Unit is not repairable.; dspstn on spec-tagged invntry: 1 WP8283288 SWITCH-DOOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Penfield, NY 14526

Jeremy

Job Details: 03/02/2023

Unit is leaking due to too many suds. Customer stated dishes may be getting hand washed before going into dishwasher. Advised customer that regular dish detergent will cause too many suds and that hand washing is not to be done before putting in dishwasher. Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Victor, NY 14564

Jeremy

Job Details: 03/02/2023

Water will stop dispensing and icemaker will stop making ice for days at a time then start working again. Unable to reproduce problem. Likely that bladder is freezing due to air flow restriction to thermistor. Advised customer on the importance of not blocking the ports on the thermistor cover. Raised fresh food temp up 1 degree. If problem persists order evap insulation W11608966.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Honeoye, NY 14471

Jeremy

Job Details: 03/02/2023

"Replaced gearcase, cam, belt, control and water valve for excessive noise, out of balance code and slow fill. Ran calibration cycle, unit tested good. Customer to monitor, if problem persists order basket and suspension.; dspstn on spec-tagged invntry: 1 W11170317 CNTRL- ELEC 1 W10721967 CAM , and 1 W11239857 BELT"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near Rochester, NY 14605

Andres V

Job Details: 03/02/2023

Customer stated unit was not drying properly. I diagnosed unit found that the vent had an obstruction outside causing bad airflow. I opened the vent up and cleaned out some of the lint that was in the dryer. Lint screen is broken causing more lint to find its way through. ; ordrng 1 WPW10516085 (Lint screen)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Hamlin, NY 14464

Dave L

Job Details: 03/02/2023

Customer concerned with spin performance. Tested unit in diagnostics. No errors. Completed auto test without issue. Went over use and care with the customer

We serviced a

WHIRLPOOL RANGE

Model Wrr56x18fw02

Near Hemlock, NY 14466

Jeremy

Job Details: 03/02/2023

"Unit is not cooling properly. Found no frost pattern on evaporator, compressor is drawing 0.7 amps and drawing around 40 watts. Unit has sealed system leak. Quoted customer for sealed system leak check and repair. Customer wants time to consider options and will call to authorize repair.; rqstng P&A on 1 WPW10143759 (DRIER-UV DYE) and 1 W11507067 (Evaporator) and 1 W11504415 (8.5/8 suction line) and 1 W11504416 (8.5/6 comp to access valve) and 2 W11506619 (8NK 5/16 copper to copper)s and 2 W11506620 (8NK evap repair)s and 1 W11504445 (5/4) and 1 W11506635 (Access Valve) and 1 W11504436 (6/1.8) and 1 W11504434 (6/2), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Utica, NY 13501

Chuck G

Job Details: 03/02/2023

Customer stated that handle fell off. I verified the issue. I reinstalled handle with loctite. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Canastota, NY 13032

Chuck G

Job Details: 03/02/2023

"Customer stated that they are hearing a knocking sound. No codes. I ran a diagnostic test cycle in which i discovered that during agitation the unit was making a noise. I removed the agitator and found coins, i removed the coins and ran another diagnostic cycle in which the unit operated as intended. Gearcase, cam, belt and actuator all tested good. I calibrated unit. Unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Manlius, NY 13104

Chuck G

Job Details: 03/02/2023

"Customer stated that unit is not making ice, and there is condensation at ice maker opening and he has a video of the compressor making a knocking sound but has stopped knocking recently. I listened to the video and determined that the sound was actually the fan hitting ice. Freezer temp -1.9 and fresh food 34.7. No codes. Compressor and ice maker tested good. I quoted customer to replace W11249952 and heater/ice box fascia W11197489"

We serviced a

WHIRLPOOL WASHER

Model LXR9245EQ0

Near Fairport, NY 14450

Jeremy

Job Details: 03/01/2023

"Unit is leaking from upper seal onto gearcase. Clutch is worn causing intermittent spin operation. Unit would need upper seal, gearcase and clutch replacement. Cost or repair outweighs cost of new unit."

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ00

Near Pittsford, NY 14534

Jeremy

Job Details: 03/01/2023

"Customer stated unit is not heating properly. Found that oven is about 25 degrees lower than set temp. Unable to find oven calibration in settings menu. Called techline 7735845912. Advised to order control and sensor. Per techline, if control and sensor have been replaced unit is working as intended.; ordrng 1 W11594418 (Control) and 1 W11594207 (Sensor)"

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1

Near Rochester, NY 14619

Dave L

Job Details: 03/01/2023

Found bleach dispenser clogged with fabric softener. Cleaned dispenser. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model LSR6332KQ0

Near Rochester, NY 14605

Dave L

Job Details: 03/01/2023

After making a diagnosis the customer refused to pay the service call. Customer was u prepared to pay anything and becameAgitated when I refused to repair the unit. Left unit disassembled and left.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Fairport, NY 14450

Andres V

Job Details: 03/01/2023

Customer stated unit was not maintaining temp. I diagnosed unit found bottom element to have failed. I replaced the bake element and tested it. Unit now heats correctly. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newark, NY 14513

James

Job Details: 03/01/2023

"Unit making grinding noise during agitating. Replaced actuator and belt then calibrated. Tested and unit still grinding need cam. ; ordrng 1 W10721967 (Cam) and 1 W11395618 (Capacitor), used 1 W11239857 (Belt), and 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Newark, NY 14513

James

Job Details: 03/01/2023

Unit ran properly since last visit. Replaced control and tested Diagnostics.

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Lyons, NY 14489

James

Job Details: 03/01/2023

Replaced drawer and tested. Found no leaks.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, NY 14526

Andres V

Job Details: 03/01/2023

"Customer stated that after last repair unit worked a little better but has gotten worse. James advised to replace the control board if problem persisted, board has not been received yet."

We serviced a

WHIRLPOOL DRYER

Model MGD5630HW0

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/01/2023

Customer stated that unit was just clicking. After inspecting unit i found that the control and thermal fuse tested bad. Replaced control and fuse. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Rochester, NY 14618

Andres V

Job Details: 03/01/2023

Customer stated she could not close or open the door correctly. I diagnosed unit found the right side hinge was broken. I replaced it and had customer test it to make sure she was satisfied. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Syracuse, NY 13212

Chuck G

Job Details: 03/01/2023

Replaced sump assembly. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Clay, NY 13041

Chuck G

Job Details: 03/01/2023

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Clay, NY 13041

Chuck G

Job Details: 03/01/2023

Called customer letting them know that i was on my way and they explained to me that the unit has been repaired by another company.

We serviced a

AMANA OVEN

Model AWO6317SFB

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/01/2023

Customer stated that unit is not powering on. Thermal fuse tested bad. Replaced thermal fuse. I tested unit on a 350 bake cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Waterloo, NY 13165

James

Job Details: 03/01/2023

Unit not defrosting. Tested heater in Diagnostics and it functions properly. Need control for intermittent defrost and grease on lower drawer. Put test 7 to timed defrost. ; ordrng 1 W11595219 (Control) and 1 WP542638 (Grease)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/01/2023

"After speaking with the customer they informed me that the unit is under an extended warranty, i explained to them that the call is dispatched incorrectly and they will have to call there warranty company to have the call dispatched correctly."

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS

Near Rochester, NY 14626

Dave L

Job Details: 03/01/2023

Burners and caps are discolored. Pics attached. Cooktop functioning as designed. Unit is past 30 day cosmetic warranty.

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

James

Job Details: 03/01/2023

Unit pauses cycle or turns off on its own. F2e2 error for ui. Reseated ribbon cables on ui and tested. Found no issues. If problem persists replace control and ui ordered on prior visit.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Brockport, NY 14420

Dave L

Job Details: 03/01/2023

Unit would not agitate or spin due to a shifter fault. Replaced actuator. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14626

Dave L

Job Details: 03/01/2023

The start button n the control will not function. Ordering control.; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER

Model XXXXX

Near Syracuse, NY 13219

Chuck G

Job Details: 03/01/2023

Oil change on 3/1/23 .$82.07

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Syracuse, NY 13224

Chuck G

Job Details: 03/01/2023

Customer stated that unit is not heating up. After inspecting unit i found that the bake igniter tested bad and that the door seal is missing. Ordering door seal WPW10535778 and bake igniter W11176454; rqstng P&A on 1 WPW10535778 (Door seal) and 1 W11176454 (Bake igniter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Hemlock, NY 14466

Jeremy

Job Details: 03/01/2023

Replaced icemaker for cracked mold and leaking. Unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/01/2023

Dryer is not in a location that it can be plugged in. Unit will need to be moved to proper location before service can be performed.; schdld next appmnt for 3/3 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Penfield, NY 14526

Andres V

Job Details: 03/01/2023

I replaced the door and diagnosed leaking tube. I found water leaking where the two tubes meet. I inserted tube further in so it seals and doesn't leak

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Fairport, NY 14450

Jeremy

Job Details: 03/01/2023

"Unit has faulty bearing causing excessive noise and slow spin. Will need gear case and slider. Quoted for gearcase replacement, customer will call to authorize repair.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (SLIDER) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/01/2023

Replaced control due to e1f1 error. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Rochester, NY 14612

Dave L

Job Details: 03/01/2023

Ice maker fill tube has split. Ordering tube and valve; rqstng P&A on 1 W11415785 (Tube) and 1 W11043013 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, NY 14519

James

Job Details: 03/01/2023

"5*4. 8.5*6. 5*7. 5*1.8. Unit not cooling compressor wont start. Called techline they said to replace compressor and drier and flush with nitrogen Sr7735850274; ordrng 1 W11547313 (Compressor) and 2 W11504416 (8.5x6)s and 2 W11504431 (5x7)s and 2 W11504445 (5*4)s and 2 W11504432 (5*6)s and 2 W11504447 (5*1.8)s, used 1 876765 (Tubes), and 1 R600 from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG745HOFS0

Near Webster, NY 14580

Andres V

Job Details: 03/01/2023

Customer took knob off to clean and she could not put it back on. I put knob back on unit.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Webster, NY 14580

Andres V

Job Details: 03/01/2023

Customer stated he could not choose a cycle for unit to start. I diagnosed unit but it would not do anything. I tried to run a diagnostic cycle but unit would not respond to any commands. Unit needs a new UI ; ordrng 1 W11384512 (UI)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Ontario, NY 14519

Andres V

Job Details: 03/01/2023

Customer stated unit was leaking when it was being cleaned with a afresh tablet. I diagnosed unit and found that unit is leaking because of the amount of suds created by the mixture of afresh soap residue and fabric softener residue. I reccomended using afresh less often.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Fairport, NY 14450

Jeremy

Job Details: 03/01/2023

Customer stated unit does not shut off and ran all night. Found control board needed software update. Used service tool to flash control board. Customer to monitor. If problem persists order control W11550649.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Ontario, NY 14519

Andres V

Job Details: 03/01/2023

Replaced the ACU and the UI. I ran a diagnostic cycle and also started a normal cycle to make sure unit was working properly

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Greece, NY 14616

Dave L

Job Details: 03/01/2023

Replaced thermal fuse and cut off. Unit tested ok; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 WP3392519 FUSE-THERMAL

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14626

Dave L

Job Details: 03/01/2023

Checked unit for heating issue. Found unit to be functioning as designed.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, NY 14606

Dave L

Job Details: 03/01/2023

Checked unit in diagnostics for drum issue. Unit tested okay. No errors in diagnostics

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Webster, NY 14580

Andres V

Job Details: 03/01/2023

Customer stated the bake cycle would not come on in the top oven. I started a bake cycle and unit ignited. I could not duplicate issue. If problems persist and customer calls back order W11596211.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/01/2023

"Customer stated that UI is not responding to commands or lighting up. After inspecting unit i found that the display harness was not connected to the UI, installed connector into UI and tested unit. Unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ2

Near Fulton, NY 13069

Chuck G

Job Details: 02/28/2023

"Customer stated that unit is not baking to what they are used to. I ran a bake cycle at 350 measuring high/low temps in, hi temp 363 and low 345. I explained to the customer about try different types of bakeware and how it effects the baking process. Unit tested good."

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP00

Near Spencerport, NY 14559

Dave L

Job Details: 02/28/2023

Spoke to techline about programming issue. Recommendation was to re order UI. If new UI doesnt program correctly use another model number to program SR7735820113; ordrng 1 W10887855 (UI)

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Rochester, NY 14609

James

Job Details: 02/28/2023

Unit leaking all over. Found cold water and drain hoses loose. Tightened hoses and secured drain hose to pipe and tested deep cycle. Found no leaks after. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Rochester, NY 14625

James

Job Details: 02/28/2023

Unit not draining. Found harness damaged at drain pump. Repaired harness and replaced drain pump. Tested in Diagnostics and ran calibration.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Williamson, NY 14589

Andres V

Job Details: 02/28/2023

Sent call to let them know I was on my way. I knocked on door but did not get answer. Called and left voicemail. Waited 15min no one showed up. ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Fairport, NY 14450

James

Job Details: 02/28/2023

Blower wheel cracked. Replaced wheel and tested. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHZ00

Near Geneseo, NY 14454

Jeremy

Job Details: 02/28/2023

"Unit is not cooling in both compartments. Compressor not drawing correct wattage and no frost pattern on either evaporator. Unit has sealed system leak and will need to be leak checked by sealed system tech. Ordering sealed system and associated Lok ring fittings.; ordrng 1 W10779331 (Compressor) and 1 WPW10239732 (Evaporator) and 1 WPW10643261 (Evaporator RC) and 1 W11504434 (6/2 NR) and 1 W11504415 (8.5/8 suction line) and 1 W11504416 (8.5/6 comp to Access valve) and 2 W11506619 (8 NK 5/16 copper to copper)s and 2 W11506620 (8NK evap repair)s and 1 W11504445 (5/4) and 1 W11504436 (6/1.8) and 1 W10895757 (6/5) and 1 W11504433 (6/4) and 1 W11590197 (3 way valve) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access Valve), dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Victor, NY 14564

Jeremy

Job Details: 02/28/2023

"Unit has multiple failures. Wash motor does not run and unit is leaking into drip tray causing float switch to trip. Unit is also getting float switch error without water in tray. Control is sending voltage to wash motor but not sensing float switch is closed all the time. Drain pump operation is intermittent. Float switch assembly is cracked. Ordering float switch, control, drain pump, tub seal and door seal.; ordrng 1 W11414076 (Wash Pump) and 1 W11606677 (Door Seal) and 1 W11483553 (Tub Gasket) and 1 W11545764 (Float Switch) and 1 W11412291 (PUMP-DRAIN)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14618

James

Job Details: 02/28/2023

"Unit still not spinning out. Hub is stripped. Replaced hub and tested. Need updated metal hub. ; ordrng 1 W10324651 (Hub), used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Red Creek, NY 13143

Andres V

Job Details: 02/28/2023

Customer stated unit was shaking alot. I diagnosed unit did not find any errors codes stored. When I push basket down it is very easy to push. Suspension is worn out and needs replacing. ; ordrng 1 W11130362 (Suspension rods)