We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Rochester, NY 14624
Dave L
Job Details: 06/06/2023
Unit was failing to start and displaying power failure error. Door would remain locked. Unit completed diagnostics without issue. No stored error codes. Was able to get a quick was to start afterwards
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14615
Dave L
Job Details: 06/06/2023
The wash plate has stripped due to a corroded Gearcase spline. Unit will need a gear case and wash plate. The customer declined to repair ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Clay, NY 13041
Chuck G
Job Details: 06/06/2023
"Customer stated that unit is not dropping ice. Freezer temp 1.6. After inspecting unit i found that the ice maker tested bad, replaced ice maker. Cycled unit. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7949SDE3
Near Brewerton, NY 13029
Chuck G
Job Details: 06/06/2023
"Customer stated that unit started leaking 5 days ago from the bottom of the door but not all the time. No codes. I ran a diagnostic cycle in which i could not duplicate the issue but i did notice excess suds during the cycle. Motor, wash arms and door seal tested good. I explained to the customer how rinsing the dishwater with Dawn is not a good practice as it introduces the soap to the unit. I suggested that they run a clean wash cycle with affresh or two tablespoons of olive oil in a cup. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fulton, NY 13069
Chuck G
Job Details: 06/06/2023
Customer stated that she is hearing a clicking sound. After inspecting the unit i discovered that the damper tested bad. Ordering air diffuser W11236851; ordrng 1 W11236851 (Air diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Oswego, NY 13126
Chuck G
Job Details: 06/06/2023
"Steamed out IM compartment. Replaced Ice maker, air baffle, divider, motor, spacer, yoke, gasket , harness and valve. Cycled IM. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Oswego, NY 13126
Chuck G
Job Details: 06/06/2023
Customer needs to reschedule. ; schdld next appmnt for 6/13 TUE 12-3
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Oswego, NY 13126
Chuck G
Job Details: 06/06/2023
Customer stated that unit is not cooling after another service provider completed a compressor install. After inspecting unit i found that the compressor is getting the proper voltage but is not starting. Ordering inverter box W11461099; ordrng 1 W11461099 (Inverter box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Hannibal, NY 13074
Chuck G
Job Details: 06/06/2023
Called/text customer 30 minutes prior to arrival. Upon arrival no one was home. Waited 15 minutes then tagged door ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/06/2023
"Customer stated that they are noticing water on the floor after the cycle is complete. No codes. I evidence of water on the floor but i could not find a water trail coming from the unit. Tub, drain pump and water valve tested good. I ran a diagnostic cycle and could not duplicate the issue but during the cycle i noticed a noise, i uninstalled agitator to remove debris then reinstalled. Calibrated unit. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Rochester, NY 14626
Dave L
Job Details: 06/06/2023
Found unit with cooling turned off. Turned on cooling at UI. Unit began to cool
We serviced a
GE REFRIGERATOR
Model GTH18EBT2RWW
Near Conesus, NY 14435
Dave F
Job Details: 06/06/2023
Found evap is broken replaced fan and tested unit . Tested good
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Mount Morris, NY 14510
Dave F
Job Details: 06/06/2023
"Found leak in tub has been dripping on the drain pump causing them to fail . Ordering tub,pump, gearcase and suspension ; ordrng 1 W10371566 (tub) and 1 W10780045 (suspension) and 1 W11454741 (Gearcase) and 1 W10919003 (pump-water)"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/06/2023
"Replaced heating element for unit not heating. Unit checks good. Dryer is stacked and venting is too short to hook back up, no access from either side."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB1
Near Pittsford, NY 14534
Jeremy
Job Details: 06/06/2023
"Unit leaking from door on right side. Found warped tub gasket. Ordering tub gasket.; ordrng 1 W10542314 (GASKET, DOOR) and 1 Sh15 (Shipping)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 06/06/2023
Wash motor not running. Verified voltage to motor. Ordering sump and motor.; rqstng P&A on 1 W11416362 (PUMP & MOTOR)
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Palmyra, NY 14522
Jeremy
Job Details: 06/06/2023
Customer stated unit already repaired.
We serviced a
GE MICROWAVE
Model JNM7196SK6SS
Near Farmington, NY 14425
Jeremy
Job Details: 06/06/2023
"Replaced console, fan and light still on when door closed. Found that bottom door strike is not seating fully without pressing harder or slamming door. Ordering door.; ordrng 1 WB56X35505 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14624
Dave L
Job Details: 06/05/2023
Auger motor has failed ordering motor; ordrng 1 Augermotor
We serviced a
JENN AIR DISHWASHER
Model JDB9200CWS2
Near Rochester, NY 14610
Dave L
Job Details: 06/05/2023
Replaced broken link due to door misalignment.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Penfield, NY 14526
James
Job Details: 06/05/2023
Unit not spinning. Hub is stripped. Cant remove wash plate. May need to brake impeller. ; ordrng 1 W10324651 (Hub) and 1 Sh15 and 1 W10902814 (Impeller)
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Fayetteville, NY 13066
Chuck G
Job Details: 06/05/2023
"Customer concerned about water sitting in the bellow. After inspecting the unit i discovered that the drain holes in the bellows was clogged, i removed the debris from the drain holes in the bellows. I explained to the customer about the importance of running a clean washer cycle using affresh. Drain pump tested good. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Manlius, NY 13104
Chuck G
Job Details: 06/05/2023
"Customer stated that unit has a squealing sound. no codes. I found that unit was not level at all, i leveled unit. I ran a diagnostic cycle in which i found that the pulley was loose, i removed the pulley and reinstalled. I calibrated unit. I ran another diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Manlius, NY 13104
Chuck G
Job Details: 06/05/2023
Customer stated that unit is vibrating during the spin portion of cycle. No codes. I ran a diagnostic cycle in which the unit was vibrating violently during the spin portion. The unit does not shake during high or low spin but does shake on medium spin. Calibrated unit and the result was still the same. Ordering suspension W11396716; ordrng 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Webster, NY 14580
James
Job Details: 06/05/2023
Unit not defrosting. Found heater terminal loose. Reconnected terminal and tested heater. Lf roller broken. Quoted roller
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Rochester, NY 14626
Dave L
Job Details: 06/05/2023
Replaced faulty lid lock. Tests ok.
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Irondequoit, NY 14617
Dave L
Job Details: 06/05/2023
Oven would not heat due to an open thermal fuse. Replaced fuse. Tests ok. -; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Rochester, NY 14612
Dave L
Job Details: 06/05/2023
"Replaced bellow , dispenser , and cold water valve due to leak and fabric softener not dispensing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14612
Dave L
Job Details: 06/05/2023
Fresh food section ice maker will not fill due to a frozen fill tube. Ordering heater and UI; ordrng 1 W11087201 (Heater) and 1 Sh (Sh) and 1 W11092503 (UI)
We serviced a
MAYTAG WASHER
Model MTW6700TQ1
Near Webster, NY 14580
James
Job Details: 06/05/2023
Replaced pump and tested. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Ontario, NY 14519
James
Job Details: 06/05/2023
Replaced pump and tested. Found no issues.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Irondequoit, NY 14622
James
Job Details: 06/05/2023
Control melted and ruined harness. Safety team sr7736512618. They informed me to have customer contact customer service.
We serviced a
AMANA REFRIGERATOR
Model ASD2522VRB01
Near Rochester, NY 14611
James
Job Details: 06/05/2023
Replaced thermostat and unit turned on. Customer is to monitor.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Syracuse, NY 13208
Chuck G
Job Details: 06/05/2023
Customer stated that oven is not working. Ignitor tested bad. Replaced Ignitor. Unit tested good ; used 1 12400035 (Ignitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Syracuse, NY 13212
Chuck G
Job Details: 06/05/2023
Customer stated that unit is not cooling again. Freezer evap is frosting up causing poor airflow. Fan harness tested bad. Ordering heater/harness W11650662; ordrng 1 W11650662 (Heater/harness)
We serviced a
KITCHENAID RANGE
Model KFGG500EWH2
Near Hilton, NY 14468
Dave L
Job Details: 06/05/2023
Replaced bezels hinges and gaskets due to poor seal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cicero, NY 13039
Chuck G
Job Details: 06/05/2023
Unit not making ice. Error code E5- ice maker thermistor is bad. Ordering IM W11658802; ordrng 1 W11658802 (IM)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LV1
Near Clay, NY 13090
Chuck G
Job Details: 06/05/2023
Customer canceled service
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rochester, NY 14618
Dave F
Job Details: 06/05/2023
Unit not heating . Igniter glows but do not smell any gas. Ordering gas valve . Try gas coils first. Valve is on back order ; ordrng 1 W11652257 (Gas valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Salina, NY 13090
Chuck G
Job Details: 06/05/2023
"Unit not cooling. Compressor drawing .69 amps. Evaporator has no frost pattern, discharge line is cold to the touch indicating a SS leak. Ordering compressor W10779331, evap WP2188822 and lokrings ; ordrng 1 W10779331 (Compressor) and 1 WP2188822 (Evap) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11504415 (8.5/8 suction) and 1 W11506619 (8nk) and 1 W11506620 (8nk evap repair) and 1 W11506621 (6NK) and 1 W11504447 (5/1.8) and 1 W11504436 (6/1.8) and 1 W11504445 (5/4) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W11506623 (5NK) and 1 W11504422 (8/2.2) and 1 W11504423 (8/2) and 1 W11504424 (8/1.8) and 1 876765 (Tube kit) and 1 W11504434 (6/2) and 1 W10898074 (Lokring prep)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14613
James
Job Details: 06/05/2023
Replaced mullion and freezer fan. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Caledonia, NY 14423
Dave F
Job Details: 06/05/2023
Ice maker not producing ice. Replaced ice maker and leveled unit for ice bridging . Unit tested good
We serviced a
GE DRYER
Model GFD14ESSN1WW
Near Honeoye, NY 14471
Jeremy
Job Details: 06/05/2023
"Unit making excessive scraping noise. Found right side panel dented and drum is rubbing on panel causing noise. Bent panel so drum clears, unit now running properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/05/2023
Compressor making buzzing noise and tripping overload. Ordering compressor and drier in accordance with SP W11634348. S-code S71162; ordrng 1 W11370574 (COMPRESSOR) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11506635 (Access Valve) and 1 W11504416 (8.5/6) and 1 W11109499 (Drier) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/05/2023
"Unit excessively loud during spin. Found balance ring is not fully secured to basket. Ordering basket.; ordrng 1 W11513243 (Basket), dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION"
We serviced a
GE RANGE
Model JVM3162DJ3BB
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/05/2023
Cooling fan runs continuously after using microwave. Found cooling fan positioned incorrectly. Unable to uninstall microwave due to the way it is installed. Customer will need to have microwave removed in order to position blower correctly.; schdld next appmnt for 6/12 MON !
We serviced a
JENN AIR OVEN DOUBLE
Model WW2780B
Near Victor, NY 14564
Jeremy
Job Details: 06/05/2023
Lower oven does not preheat and shuts off when trying to start. Upper oven does not read correct temp. Unit needs new control and sensor. Control is no longer available. Unit is not repairable.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/05/2023
"Unit not heating properly. Found bake element tests open. Replaced bake element and calibrated oven to 0 temp offset. Unit checks good.; ordrng 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/05/2023
Unit leaking from door on left side. Found tub gasket warped in corner. Ordering tub gasket and door seal.; ordrng 1 W11483553 (GASKET) and 1 W11664713 (Door Seal)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Irondequoit, NY 14617
James
Job Details: 06/05/2023
Hot water not filling. Cleaned valve screens and replaced hoses. Calibrated unit successfully. ; used 1 8212545rp (Hoses) from stock
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Dansville, NY 14437
Jeremy
Job Details: 06/05/2023
Lint screen gets stuck in duct when pulling it out due to duct being warped. Ordering trap duct.; ordrng 1 WE03X25275 (Trap Duct)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Leicester, NY 14481
Dave F
Job Details: 06/05/2023
Replaced ice maker and cycled . Unit tested good
We serviced a
WHIRLPOOL COOKTOP
Model WFG525S0JS2
Near Brockport, NY 14420
Dave L
Job Details: 06/05/2023
Customer is getting f1-e0 control failure. Ordering control. A; ordrng 1 W11159621 (Control) and 1 W10833885 (Sensor)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Spencerport, NY 14559
Dave L
Job Details: 06/05/2023
Found dent in new panel at the top left corner re ordering panel.; ordrng 1 W10671878 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Chuck G
Job Details: 06/05/2023
"Customer stated that unit is not always starting when she pushes the start button on UI, it takes a while. I verified the issue, no codes. Ordering encoder W11481116 and control W11513246; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Geneseo, NY 14454
Jeremy
Job Details: 06/01/2023
"Unit has D36 error again. Error not listed in tech sheet. Called techline, stuck key error code. Ordering button bad.; ordrng 1 W10198147 (Button Pad)"
We serviced a
WHIRLPOOL WASHER
Model Wfw5620hw2
Near East Rochester, NY 14445
Andres V
Job Details: 06/01/2023
Tested detergent pump on a diagnostic cycle pump is getting power but is not functioning correctly.. Unit needs new pump. ; ordrng 1 W11321036 (Detergent pump assem)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Syracuse, NY 13205
Chuck G
Job Details: 06/01/2023
Customer stated that unit is not making ice after turning it off for sometime but when it was working the ice maker bin was overflowing. I verified that water is going to unit. IM tested bad. Ordering ice maker W11565638. ; ordrng 1 W11565638 (Ice maker)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Syracuse, NY 13205
Chuck G
Job Details: 06/01/2023
Customer stated that unit would not start a cycle. I could not get into diagnostics because control was dead. Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MWWB765FW4
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/01/2023
Sheet stuck in agitator. I removed sheet and agitator. Inspected agitator and it tested good. No codes i calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about mixed loads and cycle selection. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fairport, NY 14450
James
Job Details: 06/01/2023
"Replaced filter drier and attempted to replace compressor. Lokring broke in half on compressor stub. Need compressor and fittings. ; ordrng 1 W11580057 (Compressor) and 2 W11506635 (access)s and 1 W11504416 (8.5*6) and 1 W11504431 (5*7), dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR and 1 W11506619 COUPLER BR 8"
We serviced a
GE DISHWASHER
Model GSC3500D55BB
Near Perry, NY 14530
Dave F
Job Details: 06/01/2023
Replaced wash motor . Tested unit . Tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Hilton, NY 14468
Dave L
Job Details: 06/01/2023
Replaced noisy drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Brockport, NY 14420
Dave L
Job Details: 06/01/2023
Evap fan will not run causing ice build up at evap inlet. Diagnostics will not energize fan. Replaced fan and ordering control. Removed ice from evap. ; rqstng P&A on 1 WPW10356039 (Control)
We serviced a
KITCHENAID DISHWASHER
Model NDHXNSI
Near Rochester, NY 14626
Dave L
Job Details: 06/01/2023
Customer canceled at the door. No reschedule ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE REFRIGERATOR
Model 10651189111
Near Rochester, NY 14612
Dave L
Job Details: 06/01/2023
Replaced covered and defrosted evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, NY 14450
James
Job Details: 06/01/2023
Pressure equal at 7 psi. High 75/low-9. Evap has half frost pattern. Pressure tested to 140. Lost 2psi in 15 min. Called techline. Sr7736539458 non repairable ; used 1 8070 (R600) from stock
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/01/2023
"Customer stated that door is not closing, rollers are missing from both rack and trim is falling off from door. After inspection unit i found bottom rollers are all missing wheels, fold down tine is not staying in place and laminate on UI is separating allowing water/steam to get into the UI. I leveled unit so the door closes correctly. Ordering roller kits, roller covers, indexer, rack clips and UI; rqstng P&A on 2 WD28X27241 (Right roller kit)s and 2 WD28X27241 (Left roller kit)s and 2 WD12X10438 (Right roller cover)s and 2 WD28X27241 (Left roller cover)s and 2 WD28X20166 (Indexer)s and 2 WD12X20171 (Lower rack clip)s and 1 WD21X25371 (UI console)"
We serviced a
GE REFRIGERATOR
Model PWE23KYNGFS
Near Victor, NY 14564
Dave F
Job Details: 06/01/2023
Found leak on one of the couplers . Coupler was seated right but still leaked . Replaced coupler and vacuumed unit and recharged. Unit tested good if problem persists reorder compressor and fittings .
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Rochester, NY 14626
Dave L
Job Details: 06/01/2023
Lid not unlocking but is getting energized. Ordering latch; ordrng 1 WH08X32657 (Lock)
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Pittsford, NY 14534
Andres V
Job Details: 06/01/2023
heating element has no continuaty also checked hi temp fuse. Fuse checked good. Unit needs new heating element ; ordrng 1 WP8544771 (Heating element)
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near West Henrietta, NY 14586
Dave F
Job Details: 06/01/2023
Unit is not heating . Has 240 volts. Control wont go into diagnostics. Unit needs control ; ordrng 1 W11602268 (Control)
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Fairport, NY 14450
Andres V
Job Details: 06/01/2023
Found pulley causing a squeaking noise. Used repair kit and replaced pulley and rollers. ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8620HW0
Near Rochester, NY 14617
Dave L
Job Details: 06/01/2023
"Replaced worn idler and rollers. Tested ok.; used 1 349241T (Rollers), and 1 279640 (Idler) from stock"
We serviced a
MAYTAG DRYER
Model MEDC200XW0
Near Irondequoit, NY 14617
Dave L
Job Details: 06/01/2023
"Found heater shorted to ground with an open thermal fuse. Replaced heater and fuse. Tested ok. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Clay, NY 13041
Chuck G
Job Details: 06/01/2023
"Customer stated that right front burner is not igniting all the time. After inspecting unit i found debris on the burner and igniter, i cleaned/removed the debris. I tested burner 10+ times and the burner tested good. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Hamlin, NY 14464
Dave L
Job Details: 06/01/2023
The unit is not completing cyclesProperly because the drain hose is installed laying on the floor. The washer can not fill up properly like this. The customer is going to have to install a stand pipe to install the drain hose per installation instructions
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brewerton, NY 13029
Chuck G
Job Details: 06/01/2023
Customer stated that items are freezing in the fresh food compartment. After inspecting unit i found that the damper is stuck in an open position. Ordering air diffuser W11236851; rqstng P&A on 1 W11236851 (Air diffuser)
We serviced a
GE REFRIGERATOR
Model GFD28GSLDSS
Near Webster, NY 14580
James
Job Details: 06/01/2023
"Fan stalls out. Led dead in center of ceiling. Need fan and leds. ; rqstng P&A on 2 WR55X25754 (Led)s, ordrng 1 WR60X10352 (Fan)"
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Victor, NY 14564
Andres V
Job Details: 06/01/2023
"Replaced glass, shaft and roller. Tested it out and had customer listen as well. We did not hear any noises."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hamlin, NY 14464
Dave L
Job Details: 06/01/2023
Found a broken wire at the drain pump preventing the unit from completing cycles. Repaired wire. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Palmyra, NY 14522
Andres V
Job Details: 06/01/2023
Unit has a weak frost pattern. Unit has a leak in evaporator I believe. It is freezing in the fresh food and not freezing items in freezer. ; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11506635 (Access valve) and 1 W11562258 (Evaporator) and 1 W11504419 (8/7) and 1 W11504449 (4/2) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504449 (4/2)
We serviced a
GE RANGE
Model P2B935YP1FS
Near Farmington, NY 14425
Andres V
Job Details: 06/01/2023
Inner clip of the knob fell off. I put clip back in knob and put knob back on range. You can now turn on and off the burner.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Geneseo, NY 14454
Jeremy
Job Details: 06/01/2023
"Customer stated fill valve was damaged and sprayed water all over console. Called techline, advised to replace coin slot interface and temp selector. Ordering selector and interface.; ordrng 1 WPW10491734 (Interface) and 1 WPW10285518 (Temp Switch)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Hamlin, NY 14464
Dave L
Job Details: 06/01/2023
The evaporator thermistor was reading 50 degrees while covered in ice. Replaced thermistor and removed frost from evaporator. ; used 1 WPW10383615 (Thermistor) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bridgeport, NY 13030
Chuck G
Job Details: 06/01/2023
Burning smell and drum not spinning. After inspecting unit i found that the belt had broken. Replaced dryer repair kit. Unit tested good ; used 1 4392065 (Dryer repair kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Livonia, NY 14487
Jeremy
Job Details: 06/01/2023
"Customer concerned about smell coming from tub. Explained that due to lack of use unit will develop a smell, unit is only being used during spring and summer. Advised using clean washer cycle with affresh tablets to help get rid of smell. Bellows and dispenser have some discoloration but can't guarantee replacing will make smell go away. Customer opting to purchase new unit."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ7
Near Livonia, NY 14487
Jeremy
Job Details: 06/01/2023
"Replaced control, UI and magnetron for not heating and time display resetting. Unit checks good."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Rush, NY 14543
Jeremy
Job Details: 06/01/2023
"Unit has F2E1 error for stuck key. Inspected wire connectors, found no loose connections. Replaced console assembly, unit checks good."
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Fairport, NY 14450
Andres V
Job Details: 06/01/2023
Installed new control but would still not come on. Called GE techline and was informed that power goes through the magnatron fuse which tested open. Unit needs new magnatron with fuse.. 10264308; ordrng 1 WB49X45009 (Mgt kit) and 1 WB26X35681 (Vent)
We serviced a
GE DISHWASHER
Model CDT845P4N5W2
Near Fairport, NY 14450
Andres V
Job Details: 06/01/2023
"Replaced UI and harness. Tested unit, unit is working properly. Suggested customer turns on hot water before running the dishwasher to prime the line with hot water."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Utica, NY 13502
Chuck G
Job Details: 06/01/2023
Helped install tub assembly.
We serviced a
GE MICROWAVE
Model JNM7196SK6SS
Near Farmington, NY 14425
Jeremy
Job Details: 06/01/2023
Replaced latch board for faulty door switch. Unit still turns on when door is closed. Ordering control.; ordrng 1 WB56X35707 (Control)
We serviced a
AMANA DRYER
Model NGD5800HW2
Near Ontario, NY 14519
James
Job Details: 06/01/2023
Replaced ui and tested. Unit functions properly.
We serviced a
GE REFRIGERATOR
Model PVD28BYNDFS
Near Webster, NY 14580
James
Job Details: 06/01/2023
Doors uneven. Door gasket backward on rh door. Found spray foam sticking out of freezer door. Adjusted doors and corrected gaskets. Doors sealing properly.
We serviced a
WHIRLPOOL DRYER
Model LE7680XMW0
Near Rochester, NY 14610
Andres V
Job Details: 06/01/2023
Found element hearing testing bad for continuaty. Replaced it and tested it. Unit is heating properly. Suggested customer gets a vent cleaning.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/01/2023
F8E4 error for float switch. Found no evidence of water in drip tray or under unit. No discoloration of insulation behind toe kick or on door panel. No evidence of damaged wires. Unit completed diagnostic cycle without error. Unit operating as expected. Customer to monitor.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Webster, NY 14580
James
Job Details: 06/01/2023
"Replaced hinges, convection element, glass, and harness. Tested oven in Diagnostics and everything passed. Customer is to monitor temperature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Webster, NY 14580
James
Job Details: 06/01/2023
"Sealed system R134aUnit intermittent not cooling. Tested and once compressor gets hot, it wont start and makes grinding noise. Need compressor. ; ordrng 1 WPW10466675 (Compressor) and 2 W11504416 (8.5*6)s and 1 W11504436 (6*1.8) and 2 W11504433 (6*4)s and 1 W11504431 (5*7) and 2 W11504420 (8*6)s"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ03
Near Brighton, NY 14610
James
Job Details: 06/01/2023
Replaced ui and air tower. Opened middle vent in styrofoam. Customer is to monitor temperature.