We serviced a
KITCHENAID OVEN
Model KODE500EBL
Near Fayetteville, NY 13066
Chuck
Job Details:
02/08/2023
Customer stated that paint is pealing in the oven cavity. Upon inspection i found no pealing inside the oven cavity. I found what looks like score marks from a abrasive in the cavity. I explained to the customer that the cavity is not a serviceable part and its purely cosmetic . Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Jamesville, NY 13078
Chuck
Job Details:
02/08/2023
"Customer stated that unit is not drying clothes. Unit tested poor for airflow with vent hose attached, unit tested good for airflow without vent hose attached. Upon inspection of customers venting i discovered that the dryer vent hose is clogged with lint and is crushed going into the wall, venting to approx 40 feet to outside. I suggested to the customer to call a different vent cleaning service and have a new vent hose installed. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Syracuse, NY 13205
Chuck
Job Details:
02/08/2023
"Customer stated that unit will not spin dry the a load. Error code F0E5-off balance load. Suspension tested bad, replaced suspension. Calibrated unit and ran a diagnostic test cycle in which the unit operated as intended. I explained to the customer about how much HE detergent to use and cycle selection. I also suggested that the remove the pallet that the unit is sitting on and put the unit directly onto the concrete floor. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Skaneateles, NY 13152
Chuck
Job Details:
02/08/2023
"Customer stated that unit will not start a cycle, it goes from start to finish but not every single time. No Error codes. Ran a diagnostic test cycle in which the unit operated as intended. Drain pump, water valve, gearcase, capacitor and lid lock all tested good. Calibrated unit. Ordering harness W11568983 and control W11543996; ordrng 1 W11543996 (Control) and 1 W11568983 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mendon, NY 14506
Josh Henchen
Job Details:
02/06/2023
"Customer stated dishwasher not filling with water. Checked and found F4E3. Ran diagnostic, unit is filling Sump & Motor not running properly. Replaced Sump and motor, tested dishwasher, all functions as expected. Dishwasher checks good. Dishwasher is under warranty, took picture of P.o.P.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14617
James
Job Details:
02/06/2023
Unit rattles when compressor cycles off. Found condenser hitting cabinet and compressor stub touching rear panel. Installed foam between condenser and leveled feet. Tested 3 times and couldn't replicate problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near Rochester, NY 14617
James
Job Details:
02/06/2023
Replaced doors and inspected.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details:
02/06/2023
Replaced noisy Gearcase. Tested ok.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS00
Near Irondequoit, NY 14617
Andres
Job Details:
02/06/2023
"Installed new fuse. Unit turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
AMANA MICROWAVE
Model ACO1860AS
Near Rochester, NY 14617
James
Job Details:
02/06/2023
Mag 199.00. Unit hums loudly when turned on and doesn't heat. Ordering high voltage components. ; ordrng 1 WP59001168 (Capacitor) and 1 WPR9800486 (Diode) and 1 W10859575 (Mag)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14617
Andres
Job Details:
02/06/2023
"Installed new sump and pump. I tested unit out and watched for any leaks, I did not see any unit is working properly. Unit was not in cavity when I arrived to the house, I asked customer if he wanted me to put it back in he said he'd take care of it."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Hilton, NY 14468
Dave L
Job Details:
02/06/2023
Bake burner will not light consistently due to a weak spark. Ordering Ignitor and Dsi control; ordrng 1 WPW10324262 (Bake ignitor) and 1 WPW10324262 (Dsi)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hilton, NY 14468
Dave L
Job Details:
02/06/2023
Replaced tub and valve due to leaki mg and not filling. Repaired lid hinges. Tested in normalCycle to verify operation. Tests ok. Drain piping is leaking. Pics attatched. Recommending a qualified plumber make this repair.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Groveland Station, NY 14462
Jeremy
Job Details:
02/06/2023
"Replaced gearcase, basket and cam. Tested unit with large blanket, unit operating as expected.; used 1 W10721967 (CAM) from stock"
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GS0
Near Ontario, NY 14519
James
Job Details:
02/06/2023
S22916 parts and labor. Upper rack welds failed. Replaced both tracks and tested. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
JENN AIR DISHWASHER
Model JDPSS244LM1
Near Manlius, NY 13104
Chuck
Job Details:
02/06/2023
"Customer stated that unit is stuck on throwing a F8E4 error code and the door wont close. I could not get into diagnostics as i was unable to clear the code and get the unit to stop running the drain pump. The switch on the float tested bad , the tub tested bad as it was dented on the top causing frame not to lineup with the door, door skin is dented at the top and one tab on the control is broken causing it not to snap in place correctly. Ordering tub W11409866, float switch W11545764, control W11505996, outer door skin W11579514; ordrng 1 W11409866 (Tub) and 1 W11545764 (Float switch) and 1 W11505996 (Control) and 1 W11579514 (Outer door skin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Manlius, NY 13104
Chuck
Job Details:
02/06/2023
Customer stated that freezer light and ice maker are not working. Ice maker and freezer light tested bad. Replaced ice maker and light. I cycled ice maker. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near East Syracuse, NY 13057
Chuck
Job Details:
02/06/2023
"Customer stated that heater is not working because the dishes are not drying. No codes. Ran a diagnostic test cycle in which the unit operated as intended. Heating element tested good, hot water going to unit tested good, customer using rinse aide tested bad. Customer is not using rinse aide, i explained to the customer the importance of using rinse aide and about cycle selection. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Kirkville, NY 13082
Chuck
Job Details:
02/06/2023
"Customer stated that freezer temps are fluctuating. Fresh food temp is 34 and freezer temp is 12.9. Evap has a frost pattern, fan tested good. I restricted the airflow to the fresh food compartment and turned freezer to max. I asked customer to monitor and to call if issue persists. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Syracuse, NY 13210
Chuck
Job Details:
02/06/2023
Customer stated that unit is having long dry times. After inspecting unit i found that the vent tested bad-airflow test poor. I performed the same test by removing vent and unit tested good. I explained to the customer that the issue is with the venting and to have the vent cleaned. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Syracuse, NY 13212
Chuck
Job Details:
02/06/2023
"Customer stated that unit is not getting hot water. No codes. I ran a diagnostic test cycle in which the unit operated as intended. Water valve tested good, customers water lines tested good. Customer said that he washes on delicate and normal cycles , i explained to the customer that if he wants true hot water then he must use a heavy cycle, cycle selection, how to load the unit tested and how much HE detergent to use. I left the part with the customer. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Walworth, NY 14568
Andres
Job Details:
02/06/2023
"Customers complaint was that soap dispenser would not open or close. I diagnosed unit found that it does close and open properly but customer was worried because the door is slightly warped. I told them we would not replace the dispenser because it is a cosmetic issue, he said when he called it in that's what he told them but they misunderstood."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Penfield, NY 14526
Andres
Job Details:
02/06/2023
I called techline about the ongoing issue with the noise. They asked me if I did the service pointer which we already have. They stated that this is a non repairable issue but also not effecting the function of the machine. They suggested I give the SR number to the customer and have them call customer service. SR 7735662739
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
Andres
Job Details:
02/06/2023
Customer stated unit was not cooling properly. She has to turn into off every other week for it to cool in fresh food section. Dave was here in November and wrote if problem persisted replace fan motor. ; ordrng 1 WPW10464673 (Fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0K
Near Spencerport, NY 14559
Dave L
Job Details:
02/06/2023
Replaced damaged co sole and panel. Tests ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Hilton, NY 14468
Dave L
Job Details:
02/06/2023
Replaced control due to unit not draining. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Hamlin, NY 14464
Dave L
Job Details:
02/06/2023
"Replaced compressor due to no cooling. Tests ok; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11506619 COUPLER BR 8 , and 2 W11504449 COUPLER"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14620
Jeremy
Job Details:
02/06/2023
Replaced oven door gasket. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Rochester, NY 14606
Jeremy
Job Details:
02/06/2023
"Customer experiencing long dry times. Found vent restricted, cleaned some lint from outside vent hood. Advised customer to have vent run cleaned. If problem persists order control.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Churchville, NY 14428
Jeremy
Job Details:
02/06/2023
"Unit shuts off after starting a cycle, will turn back on with power button. Ordering console.; ordrng 1 W11325572 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Caledonia, NY 14423
Jeremy
Job Details:
02/06/2023
Unit is not cooling. Compressor drawing 48 watts and 0.5 amps. Unit has sealed system leak. Ordering sealed system .; ordrng 1 W10507884 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve) and 1 876765 (Tubing Kit) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK evap repair)s and 2 W11506621 (6NK)s and 2 W11504436 (6/1.8)s and 2 W11504434 (6/2)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2)s and 2 W11504423 (8/2)s and 2 W11504424 (8/1.8)s
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Caledonia, NY 14423
Jeremy
Job Details:
02/06/2023
"Unit shaking excessively. Adjusted leveling legs, ran unit with towels, checks good."
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Livonia, NY 14487
Jeremy
Job Details:
02/06/2023
Oven has no power indication. Found thermal fuse tests open. Ordering thermal fuse. Explained to customer not to leave oven door open when oven is hot.; ordrng 1 WPW10545291 (Thermal Fuse) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Livonia, NY 14487
Jeremy
Job Details:
02/06/2023
Customer stated they called and cancelled appointment. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14613
Josh Henchen
Job Details:
02/06/2023
"Customer stated washer not draining. Checked and found F7E1,F8E1. Unit not going into spin. Replaced gearcase and cam. Ran diagnostic cycle, all functions as expected. Tried to start regular wash, washer failed to go into cycle. Ordering control W11603811.; ordrng 1 W11603811 (CNTRL-ELEC), dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Rochester, NY 14621
Andres
Job Details:
02/06/2023
Customer stated that they had the UI replaced but after repair it fell off and caused connector to rip of board. Unit needs new UI ; ordrng 1 W11351728 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Rochester, NY 14615
Andres
Job Details:
02/06/2023
Customer stated unit is leaking. When I arrived customer had started a cycle for me. I watched unit and saw that it is leaking when unit is in a high spin speed. It is leaking in between the tub and tub ring. Called Dave about it he suggested to replace the suspension. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14606
Andres
Job Details:
02/06/2023
Customer stated unit was not washing clothes. I diagnosed unit I heard a humming noise when it was trying to agitate. I ohmed out the capacitor found an OL. Replaced the cap and tested unit. Unit not agitates and spins. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14625
Josh Henchen
Job Details:
02/06/2023
"Customer stated dishwasher door not latching shut. Checked and found door latched and ran diagnostic cycle, all functions as expected. Spoke to about switching from powder to pods and use Pro wash instead of express wash for cleaning performance. Dishwasher checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, NY 14502
Josh Henchen
Job Details:
02/06/2023
Replaced all LED lights per S84638 due to lights not illuminating correctly. Tested and all Leds are working properly. Refrigerator checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
02/06/2023
"Customer stated dishwasher wasnt cleaning dishes, boiler is down so no hot water. Checked and found F7E1. Ran diagnostic cycle, all functions as expected. Dishwasher water temp is 92 degrees dishwasher functioning properly."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
02/06/2023
"Customer stated dishwasher was leaking water, not draining properly, and a heating issue. Checked and found no visible leaks or damage. Drain pump has no visible damage or blockage. Door panel is damaged. Ordering Door Panel W10671878.; rqstng P&A on 1 W10671878 (Door Panel) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Ontario, NY 14519
James
Job Details:
02/06/2023
Replaced ui and programmed. Installed foam behind damper motor so it doesn't chatter. Customer is to monitor if freezing persists.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Webster, NY 14580
James
Job Details:
02/06/2023
Unit making clunking noises and echoes through wall. Found drain hose slaps back of washer. Adjusted water hoses and zip tied drain hose to back panel. All noises are normal.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML35011KS0
Near Webster, NY 14580
James
Job Details:
02/06/2023
"Replaced mag, transformer, cap and diode. Unit heated glassof water successfully. One year warranty on repair ; dspstn on spec-tagged invntry: 1 W11256462 DIODE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Webster, NY 14580
James
Job Details:
02/06/2023
"Ff freezing, freezer warm. Pressure -15\80 at .55amps. Sign of leak in evap due to uv dye in defrost pan. Ordering EVAP. Sealed system. ; ordrng 1 W10836706 (Evap) and 2 W11504424 (8\1.8)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Webster, NY 14580
James
Job Details:
02/06/2023
Replaced ui and defrosted fill tube. Icemaker cycled properly. If problem persists replace main control.
We serviced a
JENN AIR RANGE
Model JDS1450DS0
Near Baldwinsville, NY 13027
Chuck
Job Details:
02/06/2023
"Customer stated that unit is not getting to temp while running a bake cycle. After inspecting unit i found that the temp probe tested good, bake element tested bad. Replaced element. Unit tested good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Whitesboro, NY 13492
Chuck
Job Details:
02/02/2023
"Customer stated that drawer keeps falling out. I verified the issue with the meat pan. Ordering meat pan WPW10308849, track rail right W11051442, track rail left W11025586, rail left hand WPW10468555 and rail right hand WPW10468556; ordrng 1 WPW10308849 (Meat pan) and 1 W11051442 (Track rail right) and 1 W11025586 (Track rail left) and 1 WPW10468555 (Left hand rail) and 1 WPW10468556 (Rail right hand)"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details:
02/02/2023
Unit is loud during spin due to a weak gear case ordering gear case; ordrng 1 W11454741 (Gear case)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Dansville, NY 14437
Jeremy
Job Details:
02/02/2023
Replaced console and control. Unit tested good.; dspstn on spec-tagged invntry: 1 W11618917 CNTRL- ELEC
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, NY 14534
Jeremy
Job Details:
02/02/2023
"2 people required due to nature of installation and needing to partially uninstall. Found motor that was previously installed had screw going through wire in switch housing causing a short (see photo). Replaced motor assembly, unit tested good."
We serviced a
KENMORE WASHER
Model n/a
Near Pittsford, NY 14534
James
Job Details:
02/02/2023
Model tag missing. Lid switch broken. Need switch. Paid in full. ; ordrng 1 3949247V (Switch) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Jeremy
Job Details:
02/02/2023
"Unit is making ice and food is freezing in pantry drawer. Found freezer door was being obstructed and not closing properly. Adjusted unit so door closes. Reset control, customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Farmington, NY 14425
Jeremy
Job Details:
02/02/2023
"Water Filter restricted causing small ice cubes and no water dispensing. Removed filter and water flows good. Customer had new filter on hand, installed new filter and water flow is good. Last filter only lasted 1 month before clogging. Customer has something in the water that is clogging filters in short time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Pittsford, NY 14534
James
Job Details:
02/02/2023
Installed anchor in ff ceiling and secured control panel.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
James
Job Details:
02/02/2023
Fill valve electric error. Pro sense cycle not functioning. Replaced ui and control. Tested and found no problems. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14626
Dave L
Job Details:
02/02/2023
Found full tube extender was not properly installed into ice maker fill cup causing water to accumulate in the ice bin. Properly installed fill tube extension and greased crispers and deli pan slider.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Penfield, NY 14526
James
Job Details:
02/02/2023
Leds not turning on. Lr ceiling led dead. Replaced ledsnd all of them turned on. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW
Near Perry, NY 14530
Josh Henchen
Job Details:
02/02/2023
"Customer stated washer turns out but will not start. Checked and found I could not enter diagnostic mode. Found some browsing around AcU. Mcu is burnt up. Unit would need a new MCU, customer decided cost of repair outweighs getting a new washer."
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, NY 14534
Josh Henchen
Job Details:
02/02/2023
Assisted 58 with venthood repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14612
Dave L
Job Details:
02/02/2023
"SR7735642577 found full frost pattern on arrival. Re diagnosed unit. Customer says that the refrigerator has been keeping temp since last visit but intermittently thaws food in freezer slightly. Found that when the moles connector is moved in the machine compartment. That fan will flutter or shut off completely. Documented with techline as non repairable ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Canandaigua, NY 14424
Jeremy
Job Details:
02/02/2023
"Found water dripping from inlet fitting into drip tray causing float switch alarm. Installed rubber washer into fitting, fitting no longer dripping. Unit checks good.; dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canandaigua, NY 14424
Jeremy
Job Details:
02/02/2023
"Replaced control, gearcase, basket and cam. Unit checks good. If problem returns, replace suspension.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, NY 14580
James
Job Details:
02/02/2023
Fill tube keeps freezing. 119v at 15k ohms in heater. Replaced heater and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342F1AB02
Near Rochester, NY 14612
Dave L
Job Details:
02/02/2023
Found ice maker with no power. Power cycled unit. Ice maker harvested and filled normally. Customer had already thawed the freezer. Suspecting the fill tube was frozen causing the issue. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Victor, NY 14564
Josh Henchen
Job Details:
02/02/2023
"Customer stated dishwasher has alot of water on door panel. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Mentioned the plastic tub verse stainless and the benefits of rinse aid. Dishwasher checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Ontario, NY 14519
James
Job Details:
02/02/2023
Rh spring disconnected from door. Reconnected spring and tested door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, NY 14612
Dave L
Job Details:
02/02/2023
Found unit with significant suds build up causing water to pool under door. Cleared suds for customer.
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14609
James
Job Details:
02/02/2023
Customer needs to reschedule. ; ordrng 1 WH23X28418 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Rome, NY 13440
Chuck
Job Details:
02/02/2023
Replaced tub gasket and bottom door seal. Ran a diagnostic test cycle in which the unit operated as intended without any leaking from the door. I asked customer to monitor and to call if issue continues. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Utica, NY 13501
Chuck
Job Details:
02/02/2023
Customer stated that strike was broke. I verified the issue. No codes. Replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Whitesboro, NY 13492
Chuck
Job Details:
02/02/2023
"Customer stated that unit is not draining. Error code F9E1-long drain. After inspecting unit i found a kinked drain line, i removed kink and tested drain pump-pump tested good. Left part with customer. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Clinton, NY 13323
Chuck
Job Details:
02/02/2023
"Customer stated that unit will not spin. No codes. After inspecting unit i found the issue was with the hub-tested bad, i could not remove the agitator. I quoted customer for labor , agitator W11550891 and hub W10528947"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oneida, NY 13421
Chuck
Job Details:
02/02/2023
"Replaced motor, yoke and spacer. Unit tested good"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Oneida, NY 13421
Chuck
Job Details:
02/02/2023
Customer stated that unit is under an extended warranty. I explained to them that they need to call there warranty company to have the call dispatched correctly.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Cazenovia, NY 13035
Chuck
Job Details:
02/02/2023
"Customer stated that unit is not heating. I verified the issue. Replaced magnetron, diode and capacitor. Unit tested good"
We serviced a
JENN AIR OVEN
Model JJW2430IL00
Near Cazenovia, NY 13035
Chuck
Job Details:
02/02/2023
Customer stated that unit is throwing a F2E1-UI. I replaced UI. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Manlius, NY 13104
Chuck
Job Details:
02/02/2023
"Customer stated that unit is having the same issue. I verified the problem. No codes, i replaced the old design tub ring on previous visit. Ordering new design tub ring W11094304; ordrng 1 W11094304 (Tub ring)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14615
James
Job Details:
02/02/2023
Unit will not start cycle. Flashing f2e1 and will not run diagnostics. Reset power and was able to start normal cycle. Ordering control and encoder. ; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NVEXVS01
Near Spencerport, NY 14559
Dave L
Job Details:
02/02/2023
The refrigerator is popping the GFI intermittently on start up. Found that LRA is 14 amps and the unit is on a shared 15 amp circuit. This is likely causing the issue. Had no problems when plugged into another circuit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Canandaigua, NY 14424
Jeremy
Job Details:
02/02/2023
Unit is still behaving erratically. Found unit is plugged into a non grounded outlet. Advised customer to replace cord and ensure circuit is grounded when unit is plugged back in.
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hilton, NY 14468
Andres
Job Details:
02/02/2023
"Installed new drain pump on unit. Ran a diagnostic cycle, unit is working properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Spencerport, NY 14559
Dave L
Job Details:
02/02/2023
Customer is experiencing loads becoming off balance. Checked suspension and tub. Ran diagnostic cycle to verify operation. Found right front foot sitting on a foam floor pad. This was causing the machine to move excessively furring spin. Moved pad from under machine and leveled unit. Retested in diagnostics. Spin seemed to improve. Ran load size calibration and went over use and care.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14612
Andres
Job Details:
02/02/2023
Customer stated unit was not cooling in fresh food section. I diagnosed unit and found that evap fan was not coming on. When I took off back panel I could hear fan trying to spin but would not. I turned fan blade and fan started working but very slowly. Had new evap fan motor with me I replaced it. Fan turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, NY 14617
Andres
Job Details:
02/02/2023
Customer stated that unit would not turn on. I diagnosed unit found door switch to be broken. Unit needs new switch.; ordrng 1 WPW10569603 (Door switch)
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, NY 14580
Andres
Job Details:
02/02/2023
"Replaced the ignitor on the back right burner. Tested it, unit now lights."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS00
Near Irondequoit, NY 14617
Andres
Job Details:
02/02/2023
"Customer stated unit is nothing turning on. I diagnosed unit found the thermal fuse to be bad. I used a jumper to jump fuse, when I did unit turned on. Ordering thermal fuse.; ordrng 1 WPW10545255 (Thermal fuse)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Rochester, NY 14613
Andres
Job Details:
02/02/2023
Rent a center stated that they opened box when unit arrived and glass fell off door also cooktop and manifold were damaged. ; ordrng 1 W11449263 (Handle assembly) and 2 WP355214 (Screw)s and 1 W11569689 (Bottom trim) and 1 W11159626 (Panel) and 1 W11454367 (Cooktop)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14611
Andres
Job Details:
02/02/2023
Installed new drain pump and shock absorber. Hooked up unit to water and ran a diagnostic cycle. Unit is working properly now. ; dspstn on spec-tagged invntry: 1 W11545322 DAMPER
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Farmington, NY 14425
Josh Henchen
Job Details:
02/02/2023
"Customer stated they had a spill in oven, used aqua lift and followed user care guide directions manually scrapped, still not clean after 2nd attempt. Checked and found no codes, aqua lift clean is heating and cycling properly. Customer has aqua lift number to call, Range functioning properly."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Churchville, NY 14428
Josh Henchen
Job Details:
02/02/2023
"Customer stated he was getting a clunking noise from front of dryer. Checked and found screw wedged between door panel and tub, removed and tested, no noise/no visible damage all functions as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Avon, NY 14414
Josh Henchen
Job Details:
02/02/2023
"Customer stated sayer door not staying closed. Checked and found dryer door not latching correctly. Replaced strike and latch, tested. Dryer checks good.; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Manlius, NY 13104
Chuck
Job Details:
02/02/2023
"Customer stated that the unit is making a noise during agitation. No codes. I verified the issue. I installed the provided drain pump that insurer had sent, old pump ohmd out at 8.8/ tested bad. I could not remove the Washplate as it was stuck. Unit needs gearcase W11449840, cam W10721967, belt WPW10006384 and Washplate W10902814. ; rqstng P&A on 1 W11449840, (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Geneseo, NY 14454
Jeremy
Job Details:
02/02/2023
Replaced faulty suspension and stripped screw. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8533953 SCREW
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14606
Andres
Job Details:
02/02/2023
Customer stated unit was giving her F6E1 for a communication error. When I arrived the UI was lit but not responding to commands. I did notice that the strip on top of UI is coming apart which caused moisture to get to the UI. ; ordrng 1 W11460908 (UI housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14624
Andres
Job Details:
02/02/2023
"Customer stated he could not get water filter out. I diagnosed unit found that the door broke off so filter would not come out. I suggested customer gets a new filter housing, customer did not want new housing so I showed him a way he can get it out."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Baldwinsville, NY 13027
Chuck
Job Details:
01/30/2023
Customer is still having the same issue . Error code F0E3. Control tested bad. Did not have control at time of visit. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Ontario, NY 14519
James
Job Details:
01/30/2023
Unit leaking from wash motor. Unit has outdated heating element. Need parts. ; ordrng 1 W11414076 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Syracuse, NY 13224
Chuck
Job Details:
01/30/2023
"Customer states that unit does not cool. Upon inspection i discovered that the connector to the start device was unplugged. I reconnected the connector and compressor kicked on , evap was developing a frost pattern. Unit tested good"