We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Oswego, NY 13126
Chuck G
Job Details: 02/28/2023
Replaced drain pump. Calibrated unit . Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Oswego, NY 13126
Chuck G
Job Details: 02/28/2023
Customer stated that unit is taking two cycles to dry a load. I preformed an airflow test in which the unit tested poor for all dryers. I explained to the customer that the issue is with the venting and to call a vent cleaning service. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Fulton, NY 13069
Chuck G
Job Details: 02/28/2023
Replaced freezer light housing. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Ontario, NY 14519
Andres V
Job Details: 02/28/2023
Installed the new soap dispenser. I tested it on a diagnostic cycle and checked the dispenser afterwards to make sure their was no water in it. Dispenser is working correctly.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14615
James
Job Details: 02/28/2023
Called techline they said to check sump for clog and wire connectors. Sr7735833262Found no debris under tub. Ohmed cap and drain pump. Reseated connections and tested quick cycle successfully.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Webster, NY 14580
Andres V
Job Details: 02/28/2023
Customer stated that fan on unit would not work on high speed. I diagnosed unit found that fan works on low speed but not high. I called Dave about this and we found unit is sending power out to fan but not working. Unit needs new fan ; ordrng 1 W11441128 (Fan)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14618
Andres V
Job Details: 02/28/2023
"Customer stated unit was Shaking alot and was not spinning out clothes. I diagnosed unit found suspension to feel weak. As to unit not spinning out I did not find any error codes stored for not reaching target RPM, I believe unit is getting out of balance and stopping itself. Unit needs new suspension; ordrng 1 W11130362 (Suspension rods)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14607
Andres V
Job Details: 02/28/2023
Arrived to apt complex gave maintenance a call to let me in but no one answered so I left voicemail. I called a second time still no answer. Waited 15min and no one showed up. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Hamlin, NY 14464
Dave L
Job Details: 02/28/2023
"Replaced valve, sump and motor due to an open wash motor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Brockport, NY 14420
Dave L
Job Details: 02/28/2023
Checked unit for damage/operation. Checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pittsford, NY 14534
Jeremy
Job Details: 02/28/2023
"Replaced rotor, slider and suspension for unit getting out of balance. Ran calibration cycle. Customer to monitor. If problem persists order basket W11178227 and gearcase W11449841.; dspstn on spec-tagged invntry: 1 W10752189 SCREW , used 1 W10734521 (SLIDER) from stock"
We serviced a
KENMORE DRYER
Model 110.66922501
Near Pittsford, NY 14534
Jeremy
Job Details: 02/28/2023
"Idler pulley seized causing belt to rub and cause burning smell and drum roller is seized. Used repair kit to replace rollers, idler and belt. Explained the importance of keeping lint screen to encourage proper air flow.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL COOKTOP
Model WFE540H0ES1
Near Fairport, NY 14450
Jeremy
Job Details: 02/28/2023
Replaced infinite switch for not regulating burner. Unit checks good.; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Pittsford, NY 14534
Jeremy
Job Details: 02/28/2023
"All burners corroded on flame spreaders and caps causing poor ignition. Knobs deformed causing misalignment. Ordering knobs, burners and caps.; ordrng 1 WP8286813 (Right rear burner), rqstng P&A on 1 WP8286815 (Center Burner) and 3 WP8286814 (Left Front/Left Rear/Right Front Burner)s and 1 W11205294 (Caps) and 2 W11366438 (Knob)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Victor, NY 14564
Jeremy
Job Details: 02/28/2023
"Door mullion is bowed causing door to not seal, water valve makes rattle noise and control not sensing door switches. Ordering mullion, water valve and control.; rqstng P&A on 1 W11224256 (Control) and 1 W10806457 (Mullion) and 1 W11482383 (Water Valve)"
We serviced a
AMANA REFRIGERATOR
Model ABB1922FEW
Near Rush, NY 14543
Jeremy
Job Details: 02/28/2023
"Unit was unplugged and completely defrosted on arrival. Customer insisted that main control be replaced because it is the same issue as before. I explained that I could not properly diagnose unit and would need to have unit plugged in and displaying symptoms in order to diagnose. After explaining to customer that a proper diagnosis could not be made and that the part can not be refunded if problem is not resolved, customer still wants control replaced. Replaced control and plugged unit in, customer will monitor.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Phoenix, NY 13135
Chuck G
Job Details: 02/28/2023
"Customer stated that freezer door fell off. After inspecting unit i found that the left side track tested bad. Ordering left and right track. ; ordrng 1 WPW10397636 (Track, left) and 1 WPW10397635 (Track right)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Phoenix, NY 13135
Chuck G
Job Details: 02/28/2023
Replaced sump assembly. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
Dave L
Job Details: 02/27/2023
Replaced unuseable lighted shelf
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Rochester, NY 14616
James
Job Details: 02/27/2023
Customer only had freezer door. Door wask leaking spray foam and gasket was not sealed to liner. Customer wants unit replaced rather than repared due to repeat service calls. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS10
Near Rochester, NY 14626
James
Job Details: 02/27/2023
Unit leaking. Found no leaks. Customer supplied lower tub top seal. Replaced seal and retest for leaks. No leaks found.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14616
James
Job Details: 02/27/2023
Unit was screeching during spin. Inspected suspension and tested drain and spin. Adjusted pedestal feet and ran test 7 successfully. Customer is to monitor. If problem persists order W11316766 x4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14617
James
Job Details: 02/27/2023
Replaced damper and tested. Unit no longer making grinding noise.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Perinton, NY 14450
Andres V
Job Details: 02/27/2023
Customer stated unit is leaking. I diagnosed unit but did not see any leaks. I did notice water leaking from the sink next to the washer and I believe that is where the water is coming from.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Caledonia, NY 14423
Jeremy
Job Details: 02/27/2023
Replaced sump and motor for motor failure. Unit checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
AMANA DRYER
Model NGD4800VQ1
Near Webster, NY 14580
James
Job Details: 02/27/2023
"Unit not heating. Tested and found thermal fuse blown. Replaced thermal fuse. Customer opted to replace belt. Replaced dryer repair kit and tested. ; ordrng 1 4392065, dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL , used 1 Wp3392519 (Thermal fuse), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Pittsford, NY 14534
Jeremy
Job Details: 02/27/2023
Replaced water valve for leaking. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14612
Dave L
Job Details: 02/27/2023
Replaced rusting front panel
We serviced a
JENN AIR DISHWASHER
Model JDB8200AWP1
Near Penfield, NY 14526
James
Job Details: 02/27/2023
Rh side of panel not illumunating. Tested diagnostics. Unit ran properly. Tested again and unit wouldn't fill. 119v to valve. Need part. ; ordrng 1 Sh15 and 1 WPW10327249 (Valve) and 1 W10866118 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED9400SU1
Near Rochester, NY 14616
Dave L
Job Details: 02/27/2023
Replaced open thermal fuse. Cleaned lint trap. Unit tested ok. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14626
Dave L
Job Details: 02/27/2023
"Drain pump will only run intermittently. Ordering drain pump; ordrng 1 W11462456 (Pump), dspstn on spec-tagged invntry: 1 W11434044 VALVE"
We serviced a
MAYTAG WASHER
Model MHW8200FC
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 02/27/2023
Unit not automatically dispensing detergent. Found that detergent pump turns on in diagnostic but does not pump detergent. Customer opting out of repair and will use detergent pods.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Rochester, NY 14624
Dave L
Job Details: 02/27/2023
Replaced OWI due to unit skipping last drain. Customer to monitor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, NY 14450
James
Job Details: 02/27/2023
Unit not closing dispenser door. Disconnected ui and reconnected then tested. Dispenser now functioning properly.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Rochester, NY 14605
James
Job Details: 02/27/2023
Unit only runs on quick wash. Hot cold reversed. F8E1 and f5e3. Cleared codes and corrected hoses. Tested unit and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Rochester, NY 14612
James
Job Details: 02/27/2023
Costco warranty. Lights not turning on. Light switch broken so it thinks door is closed. Need switch. ; ordrng 1 W11384469 (Light switch)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14624
Dave L
Job Details: 02/27/2023
Customer was having difficulty navigating the two step start up procedure. This was causing the washer to time out before the cycle began. Went over use and care with the customer. No errors in diagnostics. Tested and calibrated ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Manlius, NY 13104
Chuck G
Job Details: 02/27/2023
"I could not get the stator bolt out, going to have to order parts to rebuild the whole motor assembly. Ordering clutch W10754448, motor W10915700, bolt W10752189 and motor screws W11027980; ordrng 1 W10754448 (Clutch) and 1 W10915700 (Motor) and 1 W10752189 (Stator bolt) and 8 W11027980 (Motor screws)s"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Manlius, NY 13104
Chuck G
Job Details: 02/27/2023
"Customer stated that unit is not draining. Error code F9E1-long drain. I ran a diagnostic cycle and found that the drain pump is not operating, i inspected the connections at control and pump-they tested good Ordering pump assembly W11458345 and control W11583890; ordrng 1 W11458345 (Pump assembly) and 1 W11583890 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Fayetteville, NY 13066
Chuck G
Job Details: 02/27/2023
"Customer stated that unit will sporadically stop cooling in the freezer compartment. Freezer temp 34.5 and refrigerator temp 47.3. Compressor drawing 0.22 Amps, compressor warm to the touch, discharge line is at room temp. Evaporator has no frost pattern. Ordering compressor W11580057, drier W11109499, access valve W11506635, evap W11578004 and lokrings ; ordrng 1 W11580057 (Compressor) and 3 W11506619 (8nk)s and 1 W11578570 (7/4.5) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11578004 (Evap) and 1 W11504450 (4/1.8)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Syracuse, NY 13219
Chuck G
Job Details: 02/27/2023
"Customer stated that during the night water was leaking from the unit. After inspecting unit i found a crack in the inlet valve due to the valve freezing. I found a cold draft under the unit, i explained to the customer that draft needs to be taken care off or it will freeze again. Replaced valve, ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Syracuse, NY 13219
Chuck G
Job Details: 02/27/2023
"Customer stated that units water filter is leaking every 5 days and started two weeks after last repair. I inspected unit and found that the filter housing tested good but the filter tested bad, filter is not seating into the new housing, symptom was the same with old housing. I removed filter, dried housing and ran water to confirm that the housing is not leaking. I asked customer to run unit without the filter and monitor is the leaking continues, if leaking stops then order another water filter. Unit tested good"
We serviced a
KITCHENAID OVEN
Model n/a
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 02/27/2023
"Right hinge on bottom oven door not seated in receiver properly. Removed door and locked hinge in proper position. Reinstalled door, unit checks good."
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ1
Near Canandaigua, NY 14424
Jeremy
Job Details: 02/27/2023
"Bake ignitor does not spark. Replaced bake ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
We serviced a
WHIRLPOOL DRYER
Model WGD95HEXW0
Near Lima, NY 14485
Jeremy
Job Details: 02/27/2023
"U it makes loud squealing noise when running. Found seized idler pulley and worn belt. Used repair kit, replaced idler, rollers and belt. Unit checks good.; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Hemlock, NY 14466
Jeremy
Job Details: 02/27/2023
Icemaker leaking from mold. Ordering icemaker.; ordrng 1 W10884390 (ICEMAKER)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Churchville, NY 14428
Dave L
Job Details: 02/27/2023
Replaced control due to a shorted upper broil relay. Tested ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near North Chili, NY 14514
Dave L
Job Details: 02/27/2023
Fill tube heater has failed and is preventing the ice maker from filling. Quoted 969.24 for freezer door assembly. Customer declined to have us repair ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ05 KB
Near Rochester, NY 14624
Dave L
Job Details: 02/27/2023
Replaced torn gaskets. Found that there was no adjustment for freezer door. Left rail with the customer.; dspstn on spec-tagged invntry: 2 W10830162 GASKET
We serviced a
JENN AIR MICROWAVE
Model JMW2430DP00
Near Spencerport, NY 14559
Dave L
Job Details: 02/27/2023
Ui ordered was the wrong color. Re programmed existing Ui but the buttons are mis labeled ; schdld next appmnt for 2/28 TUE !
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairport, NY 14450
Andres V
Job Details: 02/27/2023
"Replaced the agitator and capacitor. Tested washer, unit is now agitating and spinning. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR and 1 WPW10006355 ACTUATOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Andres V
Job Details: 02/27/2023
Customer stated light in freezer was out. I diagnosed unit found light was very dim. I replaced the light and checked the lights in the fresh food section. Unit now working correctly.; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Fairport, NY 14450
Andres V
Job Details: 02/27/2023
"Customer stated unit was shaking. I diagnosed unit but did not find any abnormal shaking. Customer is not used to new machine, I informed him this unit does shake more then his old one would. I checked errors codes but did not find any. I informed customer on how new machine works and will act. Unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Andres V
Job Details: 02/27/2023
Customer stated unit was not spinning out. I diagnosed unit found the hub to be worn out. Replaced the hub and calibrated unit. Unit now works properly. ; used 1 W10528947 (Hub) from stock
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Fairport, NY 14450
Andres V
Job Details: 02/27/2023
Customer stated unit was no spinning out clothes and giving her error code for suds. I diagnosed unit found unit was draining water very slowly. I took off panel and cleared filter. I found some obstruction causing water not to drain. I put unit back together and tested it. Unit is now working properly.
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS2
Near Fairport, NY 14450
Andres V
Job Details: 02/27/2023
Customer stated lights were very dim in dishwasher. I diagnosed unit found the light on the left side was corroded and the connector as well. Lights are getting power but just not making contact. Unit needs new light and harness. ; ordrng 1 W10813116 (LED light assembly) and 1 W10808286 (Light harness)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13209
Chuck G
Job Details: 02/27/2023
"Customer stated that unit will not start a cycle. No codes. Strike was broken, replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14607
James
Job Details: 02/27/2023
Unit not washing and throwing wash motor error. Need motor. ; ordrng 1 W11460963 (Motor)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hilton, NY 14468
Dave L
Job Details: 02/27/2023
The UI is only operating intermittently. Corrosion is visable. Quoted for console. Customer declined to repair.
We serviced a
MAYTAG DISHWASHER
Model MDB7760SAS1
Near Rochester, NY 14610
Andres V
Job Details: 02/27/2023
Customer stated unit was not washing top rack. I diagnosed unit found water pressure coming out of spray arms to be weak. I suggested customer gets a new sump and pump. Customer wants to look at her options to see what makes more sense. If she calls back order. WPW10780877; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW 0
Near Rochester, NY 14612
Dave L
Job Details: 02/27/2023
"Replaced valve, ACU, pressure switch and hose due to pressure sensing error. Tested ok."
We serviced a
KENMORE DISHWASHER
Model 665.13923K010
Near Livonia, NY 14487
Jeremy
Job Details: 02/27/2023
Replaced drain pump and drain loop for intermittent draining. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Jeremy
Job Details: 02/27/2023
"Unit has F9E1 error for slow drain. Found debris in coin trap and a coin behind coin trap blocking port to impeller causing intermittent drain. Removed debris, unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Rochester, NY 14625
Andres V
Job Details: 02/27/2023
Customer stated unit was making a squealing noise. I diagnosed unit found pulley to be causing the noise. Ordering new repair kit.; ordrng 1 4392067 (Repair kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Walworth, NY 14568
Andres V
Job Details: 02/27/2023
Customer stated unit would start then shut off. I diagnosed unit found a jolly rancher went under unit knocked the belt off so tub could not spin which causes unit to just shut off. I cleaned off belt and cam put it back together and tested it on a diagnostic cycle and normal cycle. Unit now works properly.
We serviced a
WHIRLPOOL COOKTOP
Model KGCS166GSS2
Near Jamesville, NY 13078
Chuck G
Job Details: 02/22/2023
Customer stated that left front burner will not lite. After inspecting unit i found the issue was with the switch . I explained to the customer that the switch harness is no longer available.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fayetteville, NY 13066
Chuck G
Job Details: 02/22/2023
Customer stated she is hearing a strange clicking noise during agitation. No codes. After inspecting the unit i found debris in the belt guard that was causing the issue. I removed debris. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bridgeport, NY 13030
Chuck G
Job Details: 02/22/2023
Customer stated that unit is not doing anything after starting cycle. Error code F7E1- tachometer missing. After inspecting unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Left part with customer. Unit tested good ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Clay, NY 13090
Chuck G
Job Details: 02/22/2023
Upon arrival customer stated that the issue was no longer present. I tested all switches to see if the issue reappeared and it did not. I told the customer to call if the issue arises again. Unit tested good
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/22/2023
"Customer stated that unit is not getting to temp. Unit was previously calibrated. Replaced sensor, DSI and bake igniter. I ran a bake cycle measuring temps and the unit is cycling as intended. I explained to tft customer about rack placement and how different bakeware affects the baking process. Unit tested good."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/22/2023
"Customer stated washer not filling correctly. Checked and found cold water not entering machine. Replaced water valve, washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pittsford, NY 14534
Jeremy
Job Details: 02/22/2023
Replaced control for failed relay. Unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS2
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/22/2023
"Customer stated no Ice being made and Icemaker on causes Temperature to lower and go's higher when it's off. Checked and found no codes, removed ice tray and found the icemaker had a caught and froze teeth together. Cleared and tested. Customer will monitor if problem persists order icemaker. Refrigerator checks good.; dspstn on spec-tagged invntry: 1 WPW10127427 CONTROL"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Honeoye, NY 14471
Josh Henchen
Job Details: 02/22/2023
"Replaced Ui and water inlet valve due to faulty operation, F2E2/F3E3. Ran diagnostic cycle all functions as expected. Recalibrate cycle 2 times. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Scottsville, NY 14546
Jeremy
Job Details: 02/22/2023
"Tub is dented where fill assembly attaches to side causing separation of gasket and tub and water to leak. Unit needs tub replacement, ordering tub. Documented issue with techline through online documentation process.; ordrng 1 W11409866 (Tub), dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Caledonia, NY 14423
Jeremy
Job Details: 02/22/2023
Unit has F4E3 for wash motor not running. Verified voltage from control to motor. Wash motor has failed. Ordering sump and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Geneseo, NY 14454
Jeremy
Job Details: 02/22/2023
Found ice build up under evaporator causing water to drip into fresh food section. Removed ice and cleared drain. Leveled unit so front is slightly elevated to encourage water to go to drain. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Rochester, NY 14626
Dave L
Job Details: 02/22/2023
Replaced tub due to leaks from seam.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14618
Andres V
Job Details: 02/22/2023
"Customer stated unit was making a squealing noise and leaking water. I diagnosed unit ran a rinse and spin so I can duplicate noise. I did not hear any noise so I looked underneath unit. Found water leaking from the seal on the gearcase, I suggested getting gearcase replaced the cam and belt. Gave customer a quote for repair but she has decided to get a new washer."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 02/22/2023
"Customer stated washer isnt washing correctly. Checked and Found F7E1. Ran diagnostic cycle, washer failed to agitate and spin. Washer needs new actuator W10913953 and Capacitor W11428524.; ordrng 1 W10913953 () and 1 W11428524 (CAPACITOR)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Hilton, NY 14468
Dave L
Job Details: 02/22/2023
Replaced faulty lid lock assembly. Ran load size calibration. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, NY 14622
Andres V
Job Details: 02/22/2023
"Replaced the harness on unit. Tested it on a diagnostic cycle, unit now spins and agitates. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Webster, NY 14580
Andres V
Job Details: 02/22/2023
"Replaced the ACU, tested unit for a few minutes to make sure it would not stop mid cycle. Unit is now working properly."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Victor, NY 14564
Jeremy
Job Details: 02/22/2023
"Thermostat checked good. Found wires routed to close to edge of metal panel and insulation was cut through creating dead short. Repaired wires, unit checks good.; dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW1
Near Fairport, NY 14450
James
Job Details: 02/22/2023
Replaced door and inspected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Newark, NY 14513
James
Job Details: 02/22/2023
"Unit jas been plugged in since last visit. Freezer at 8, freezer was 37. Unit went into defrost and wouldn't go into diagnostics. Told customer to put ice trays in freezer to put load on compressor. Replace control and check frost pattern. Left evap. ; ordrng 1 W11599786 (Control)"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Lyons, NY 14489
James
Job Details: 02/22/2023
Water will not enter fabric softener portion of drawer tested diagnostics and verified valve operation. Need drawer. ; rqstng P&A on 1 W11524103 (Drawer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Syracuse, NY 13208
Chuck G
Job Details: 02/22/2023
Replaced tub and sump assembly. Ran a diagnostic test cycle in which the unit operated as intended with no leaks. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Sodus, NY 14551
Andres V
Job Details: 02/22/2023
"Customer stated unit was not drying, draining and smelled. I diagnosed unit found their was some errors codes stored from last time which caused heater to turn off. I cleared error codes and tested it on a diagnostic, element now turns on. The reason the unit is not draining and smelling is because filter is clogged with food and needs cleaning. I reccomended they use a afresh tablet."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
Andres V
Job Details: 02/22/2023
Replaced the drain pump on unit. Tested it on diagnostic mode unit ran cycle successfully. I also cleared the error codes to prevent from heating element not coming on. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14609
Andres V
Job Details: 02/22/2023
Customer stated unit was not spinning. I diagnosed unit found the splines on the hub were worn out. I replaced the hub and calibrated unit. Unit now spins.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Rochester, NY 14606
Dave L
Job Details: 02/22/2023
Replaced failing motor unit tested ok; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Victor, NY 14564
Jeremy
Job Details: 02/22/2023
Freezer temp at 15 and fresh food 42-45. Frost pattern on only bottom third of evaporator. Compressor drawing 0.4 amps. Suspect leak or low charge. Ordering sealed system.; ordrng 1 W11580057 (COMPRESSOR) and 1 W11546692 (Evaporator) and 1 W11504449 (4/2 NR AL 00 (CAPILLARY TUBE TO EVAPORATOR)) and 1 W11506619 (8 NK MS 00 (SUCTION LINE TO EVAPORATOR)) and 1 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR)) and 1 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR)) and 1 W11506619 (8 NK MS 00 (SUCTION LINE TO EVAPORATOR)) and 1 W11109499 (Drier) and 1 W11504433 (6/4 NR MS 00 (HEAT LOOP TO DRIER)) and 1 W11504447 (5/1.8 NR MS 00 (CAPILLARY TUBE TO DRIER)) and 1 W11553819 (Insulation) and 1 W11506635 (Access Valve) and 1 W11504416 (Comp to Access Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14606
Dave L
Job Details: 02/22/2023
Unit would not be hung cycle. Replaced capacitor and repaired broken drain pump wire. Tested ok. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Rochester, NY 14624
Dave L
Job Details: 02/22/2023
"OWI has failed leaving standing water at the end of the cycle. Ordering OWI sensor; ordrng 1 W11084121 (Owi) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ00
Near Rochester, NY 14624
Dave L
Job Details: 02/22/2023
Found unit with no ice. Turned ice maker on and tested. Freed stuck cube. Ice maker harvested and filled. Customer to monitor
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Rochester, NY 14613
Dave L
Job Details: 02/22/2023
Found shorted l1 to lock and light preventing self clean. Repaired wire. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Fairport, NY 14450
Jeremy
Job Details: 02/22/2023
"Unit is excessively loud and doesn't spin laundry out. Replaced gearcase and slider, unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Pittsford, NY 14534
Jeremy
Job Details: 02/22/2023
"Replaced agitator screw for not staying tight. Ran diagnostic cycle, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Pittsford, NY 14534
Jeremy
Job Details: 02/22/2023
Unit is leaking from water valve casing. Ordering water valve.; ordrng 1 W10865826 (Water Valve) and 1 Sh15 (Shipping)