We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Rochester, NY 14618
Andres V
Job Details: 04/27/2023
Ordered wrong evap harness ordering correct one ; ordrng 1 W11452196 (Evap harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Syracuse, NY 13205
Chuck G
Job Details: 04/27/2023
"Customer stated that unit was leaking after first load but hadnt leaked since. No codes. I leveled unit , ran a diagnostic cycle in which the unit operated as intended with no leaks. I explained to the customer about cycle selection, dishwasher detergent and how to load the unit. Left part with customer. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Syracuse, NY 13208
Chuck G
Job Details: 04/27/2023
Door not sealing. After inspecting unit i found that the tabs on the gasket for the mullion are torn. Ordering gasket W11456682; ordrng 1 W11456682 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Syracuse, NY 13212
Chuck G
Job Details: 04/27/2023
Freezer gasket not sealing. I confirmed the issue. I reform the freezer gasket. Left part with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cicero, NY 13039
Chuck G
Job Details: 04/27/2023
"Customer stated that unit is leaking. Error code F8E4. I removed water from drip pan. After running a diagnostic cycle i discovered an extreme amount of suds indicating that dish soap was introduced to the unit, i found that the water was coming from the venting. I explained to the customer about the issue with using anything other then dishwasher detergent in the unit. I started a normal cycle with a tablespoon of olive oil to remove suds and asked customer to let the cycle complete. Left part with customer. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Clay, NY 13041
Chuck G
Job Details: 04/27/2023
Ice maker tested bad. Replaced ice maker. Cycled unit. Unit tested good
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Clay, NY 13090
Chuck G
Job Details: 04/27/2023
Fresh food compartment and freezer compartment not sealing. I reformed both gaskets. Unit tested good
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 04/27/2023
"Unit not heating. Heating Element tested bad , replaced element. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Syracuse, NY 13215
Chuck G
Job Details: 04/27/2023
Replaced damper. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14624
Dave L
Job Details: 04/27/2023
The customer is having an issue with the tub making contact with the cabinet during spin. Leveled unit. Ran quick wash to verify. Unit tested ok
We serviced a
KITCHENAID DISHWASHER
Model KTFM404KPS0
Near Livonia, NY 14487
Dave F
Job Details: 04/27/2023
Screws on inner panel backed out and the seal popped out so the door wont close. Fixed unit . Unit has not had pointer done for heating element W11540964
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14607
Andres V
Job Details: 04/27/2023
Installed new brackets on third rack. Unit is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Rochester, NY 14616
James
Job Details: 04/27/2023
Replaced infinite switch and tested element. Element is cycling properly.
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near West Henrietta, NY 14586
Jeremy
Job Details: 04/27/2023
"Shifter arm is stuck and makes continuous clicking noise. Unit will not start a cycle. Replaced shifter, unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
AMN WASHER
Model NTW4516FW4
Near Auburn, NY 13021
Chuck G
Job Details: 04/26/2023
"Unit stuck in wash cycle. Error codes F8E1 and F7E5. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the units control blanked out when it was time to spin. Ordering lower harness W11448788, actuator W11481722, capacitor W11428524, motor W10890624 and control W11603811; ordrng 1 W11448788 (Lower harness) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W10890624 (Motor) and 1 W11603811 (Control), used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WWOO
Near Rochester, NY 14612
Dave L
Job Details: 04/26/2023
Washer displays f21 long drain error and SUD error. Ran diagnostics.Found complete restriction at pump filter. Cleaned filter and verified the pressure hose was not obstructed tested.Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14616
Dave L
Job Details: 04/26/2023
Customer canceled at the door. No reschedule ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Penfield, NY 14526
James
Job Details: 04/26/2023
Unit leaking into ff section due to clogged defrost drain. Removed duck bill and installed drain tube. Cleaned drain with steamer. ; used 1 W10619951 (Tube) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Rochester, NY 14623
Dave F
Job Details: 04/26/2023
Freezer door switch was frozen . Humidity control was not on could cause some moisture to get into freezer turned on and cleaned up ice . Customer will monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport, NY 14450
James
Job Details: 04/26/2023
Replaced jazz board and ran short defrost. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Macedon, NY 14502
Jeremy
Job Details: 04/26/2023
Replaced faulty fan motor and plenum. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Rochester, NY 14626
Dave L
Job Details: 04/26/2023
Customer concerned with self clean performance and storage drawer off track. The installed storage drawer properly. Verified steam clean function operates as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Fairport, NY 14450
Jeremy
Job Details: 04/26/2023
"Customer complaint of upper rack rolling out, smell of burnt plastic and unit not completing cycles. Found no stored error codes. Found burnt piece of plastic under heating element causing smell. Diagnostic cycle completed without error. Upper rack is bouncing out due to it being pushed in too hard. Explained to gently push rack in to prevent bounce back. Unit operating as expected.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Webster, NY 14580
James
Job Details: 04/26/2023
Replaced motor and blower and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJB00
Near Auburn, NY 13021
Chuck G
Job Details: 04/26/2023
"Frost building up in freezer compartment. After inspecting unit i found the bottom hinge was not installed correctly causing the freezer door not to seal, i uninstalled doors and hinges then reinstalled. Removed all Ice/frost with steamer. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
James
Job Details: 04/26/2023
Unit squeaking during cycle. Quoted dryer repair kit. Appliance 2\2. ; ordrng 1 4392067 (Kit)
We serviced a
CROSLEY WASHER
Model VAW3584GW2
Near Pittsford, NY 14534
Jeremy
Job Details: 04/26/2023
Customer stated there is standing water in tub after cycle completes and not filling with hot water. Explained that unit adds cold water even when hot is selected. Ran unit on normal cycle with laundry. Cycle completed without error. Found that sink where unit drains is backing up with water and going above drain hose. Advised customer to remove debris from sink drain and put lint screen on drain hose to prevent further backups. Unit operating as expected ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Williamson, NY 14589
James
Job Details: 04/26/2023
Replaced manifold and tested burners. Unit functions properly.
We serviced a
ROPER DRYER
Model REX5634KQ1
Near Rochester, NY 14616
Dave L
Job Details: 04/26/2023
ReplacedBroken drum belt. Rollers and idler were ok. Tested good; used 1 661570V (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Auburn, NY 13021
Chuck G
Job Details: 04/26/2023
Replaced dispenser assembly housing. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model kdte204kps1
Near Marcellus, NY 13108
Chuck G
Job Details: 04/26/2023
Customer stated that unit is starting a cycle but then stops and drains. Error code F7E1-wash motor failure. Connections tested good at motor and control. Ordering sump assembly W11460946 and control W11629914; ordrng 1 W11460946 (Sump assembly) and 1 W11629914 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
Jeremy
Job Details: 04/26/2023
Unit made some ice after repair but production is extremely slow. Verified icemaker cycles and fills and ice box fan operating. Adjusted freezer temp to -5 and advised customer to fill freezer with more items in order to maintain temps better. Customer to monitor. If problem persists order control and icemaker.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Fairport, NY 14450
Jeremy
Job Details: 04/26/2023
Replaced sump for diverter leaking. Repaired connectors to diverter due to corrosion. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL1
Near Pittsford, NY 14534
Jeremy
Job Details: 04/26/2023
Door handle falling off. Found door pegs out of alignment and set screws loose. Adjusted pegs and tightened set screws. Handle is now secure.
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 04/26/2023
"Replaced pulley , rollers and belt for squeaking. Vacuumed unit out . Cleaned lint trap slides for the trap sits flush . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206EPA00
Near Webster, NY 14580
Dave L
Job Details: 04/26/2023
Verified refrigerant leak ant the cabinet in the fresh food section. Documented with techline and on repairable. Whirlpool with contact myself or the customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SSWHZ07
Near Webster, NY 14580
Dave L
Job Details: 04/26/2023
Found mullion caved in preventing the freezer door from sealing. Documented as non repairable with tech lineSR7736267939
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Blossvale, NY 13308
Chuck G
Job Details: 04/26/2023
"Rescheduled for Friday 28,2023 9-12. ; schdld next appmnt for 4/28 FRI 9-12"
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Ontario, NY 14519
James
Job Details: 04/26/2023
Whirlpool cabrio. Lf error. Hot water ball valve not open. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Webster, NY 14580
James
Job Details: 04/26/2023
Replaced fan motor and blade. New fan is quieter than original.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14610
Dave L
Job Details: 04/26/2023
Unit was pinched in its cabinetry causing the corner seals to fail. Adjusted rear and front feet. Unit tested ok.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Rochester, NY 14609
James
Job Details: 04/26/2023
Unit runs but doesn't dry clothes. 121vto dryer. Tightened wire connections at power cord and verified 242v. Timer counting down from 60 minutes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near East Syracuse, NY 13057
Chuck G
Job Details: 04/26/2023
"Unit was cooling after repair but abruptly stopped on Friday. I could not get the unit into diagnostics as the control would not let me, compressor and fans not operating. Ordering control W11562260; ordrng 1 W11562260 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335FDDB00
Near Rochester, NY 14609
Dave L
Job Details: 04/26/2023
Unit harness is damaged. Ordering harness ; ordrng 1 W10756526 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near North Rose, NY 14516
Andres V
Job Details: 04/26/2023
Customer stated unit is leaking. I diagnosed unit and could not find leaks. Did find bad water valve. Ordering water valve and customer is to monitor machine to get better idea of whereleak is coming from. ; ordrng 1 W11595805 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14623
Jeremy
Job Details: 04/26/2023
"Replaced console for stuck key and not completing cycles. Ran diagnostic cycle, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 04/26/2023
Doors were not properly adjusted causing a noise at the fresh food door hinge. Adjusted and leveled doors. Applied lubricant to door cams.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near West Henrietta, NY 14586
Jeremy
Job Details: 04/26/2023
Replaced drain pump for leaking. Unit checks good.; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Clyde, NY 14433
Andres V
Job Details: 04/26/2023
Customer stated unit was giving him F28 error code for miscommunication between ACU and MCu. Replaced MCU and tested it. Unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Lyons, NY 14489
Andres V
Job Details: 04/26/2023
Customer stated unit was giving her F3E1 error I replaced the trap and pressure switch. Tested unit on a quick cycle. I watched the whole cycle and did not have error codes pop up. If customer calls back order .W11031829(control) W11044558(pressure hose)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Seneca Falls, NY 13148
Andres V
Job Details: 04/26/2023
"Customer stated unit was not dispensing water correctly. I diagnosed unit found water was pulsating when dispensing. I noticed customer didn't have filter in, put filter in. Water is dispensing correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Waterloo, NY 13165
Andres V
Job Details: 04/26/2023
"Customer stated lights were coming on and off. I diagnosed unit, replaced the freezer light. Lights are working properly. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Phelps, NY 14532
Andres V
Job Details: 04/26/2023
"Customer stated unit was getting stuck on the rinse stage. I diagnosed unit found that error code for basket speed fault. I replaced the control and tested it, unit would not spin or agitate. Replaced the capacitor and tested again. Unit is working properly now. ; used 1 W11428524 (Capacitor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Clifton Springs, NY 14432
Andres V
Job Details: 04/26/2023
"Replaced sump and pump. Tested unit, unit is now working properly"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Manchester, NY 14432
Andres V
Job Details: 04/26/2023
Customer stated bake or light buttons were not working. Diagnosed unit found ribbon to be damaged on membrane. I replaced it and tested it. Unit is now responding to commands. ; dspstn on spec-tagged invntry: 1 WPW10603098 CONTROL
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Newark, NY 14513
Andres V
Job Details: 04/26/2023
Customer stated she was hearing a noise when unit was running. I diagnosed unit but did not hear any noises. I believe customer is heading noises of water pipes backing up and rattling when valve shuts off.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14613
Andres V
Job Details: 04/25/2023
I called customer to ask if I could come out early but she says she did not need appt.
We serviced a
KENMORE DRYER
Model 110.70222512
Near Irondequoit, NY 14617
Dave L
Job Details: 04/25/2023
Replaced rollers and belt with kit due to a stuck roller and broken drive belt. Tests ok; used 1 4392065 (Kit) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Baldwinsville, NY 13027
Chuck G
Job Details: 04/25/2023
"Lid is broken and unit is making a noise. Error code F0E3- overload. After inspecting unit i found that the gearcase is leaking oil, oil got into the motor and i was unable to get the rotor bolt off. Ordering lid, gearcase, stator W11195971, screws W11027980, slider W10734521, clutch W10754448, rotor W11260238 and rotor bolt W10752189; ordrng 1 W11195971 (Stator) and 8 W11027980 (Screws)s and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W10752189 (Rotor bolt)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Walworth, NY 14568
Jeremy
Job Details: 04/25/2023
"Unit has F2E2 error and lid lock is broken. Ensured ribbon cable fully seated. Ordering UI, control and lid lock.; ordrng 1 W11478524 (UI) and 1 W11394572 (DOOR LATCH) and 1 W11543994 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Walworth, NY 14568
Jeremy
Job Details: 04/25/2023
Replaced console for stuck key error and power button not working. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pittsford, NY 14534
Jeremy
Job Details: 04/25/2023
"Replaced control, UI and LED board for erratic behavior. Unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206EPA00
Near Webster, NY 14580
Dave L
Job Details: 04/25/2023
Replaced inverter and ran test ten to verify cooling functions and compressor speed. Customer called back after. Rescheduled for next day.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near Rochester, NY 14624
Dave L
Job Details: 04/25/2023
Evaporator thermistor is reading 96 degrees with a cold evaporator. Ordering cover containing thermistor ; ordrng 1 W11395558 (Cover)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Rochester, NY 14609
Andres V
Job Details: 04/25/2023
Customer stated unit was still not dispensing water at random times.I believe that reservoir is freezing and causing issue. I blocked off gap between evap and reservoir and turned up temp to 39. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 04/25/2023
Unit not draining. F9E1. Drain pump tested bad. Replaced drain pump. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDP576KW0
Near Oswego, NY 13126
Chuck G
Job Details: 04/25/2023
Replaced motor and blower wheel. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Oswego, NY 13126
Chuck G
Job Details: 04/25/2023
Replaced hinge and shim. Door is now sealing. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oswego, NY 13126
Chuck G
Job Details: 04/25/2023
"Replaced cam, belt , control and valve. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Rochester, NY 14623
Jeremy
Job Details: 04/25/2023
"Unit is not cooling. Compressor intermittently trips overload, when unit is running no frost forms on evaporator. Compressor drawing under 1 amp. Unit requires leak check. Ordering compressor, evaporator and associated Lok ring fittings.; ordrng 1 W11209866 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve) and 1 W11504416 (8.5/6 comp to access) and 1 W11504424 (8/1.8) and 1 W11504423 (8/2) and 1 W11504436 (6/1.8) and 1 W11504434 (6/2) and 1 W11504415 (8.5/8) and 1 W11506619 (8NK) and 1 W11506620 (8NK) and 1 W11506621 (6NK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Spencerport, NY 14559
Dave L
Job Details: 04/25/2023
Ice was not being produced because the internal water lines were never properly purged of air. Ran dispenser for a few minutes until water was consistent. Was able to get the ice maker to cycle and fill afterwards
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spencerport, NY 14559
Dave L
Job Details: 04/25/2023
Found drain hose hitting rear cabinet. Adjusted drain hose. No errors. Calibrated and tested ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14618
Andres V
Job Details: 04/25/2023
Customer stated piece fell off dryer. I diagnosed unit found the door switch broke off. I replaced it and tested it. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hilton, NY 14468
Dave L
Job Details: 04/25/2023
Repaired connection and defrost heater and defrosted the evaporator. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Leicester, NY 14481
Dave F
Job Details: 04/25/2023
Ice maker is not working . Ordering ice maker .; ordrng 1 W11546935 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Penfield, NY 14526
James
Job Details: 04/25/2023
"Unit wont spin due to worn hub. Replaced hub and calibrated. Unit functions properly. ; used 1 W10528947 (Hub), and 1 Sh15 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Penfield, NY 14526
James
Job Details: 04/25/2023
"Unit not drying on extended dry setting. Water leaking from vent. No errors. Raised unit 1\4in to pitch it back. Called techline. Sr7736256984they recommend replacing control. ; ordrng 1 W11462461 (Control) and 1 W11461688 (Ui), dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Webster, NY 14580
James
Job Details: 04/25/2023
Doors uneven and freezer wont seal. Leveled doors and molded gaskets with heat gun. Doors closing properly. If problem persists replace freezer gasket.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details: 04/25/2023
Sr7735070748 Techline said issue is soap and to use different brand of it that is HE compatible. Current soap is SA8 Amway Home. Ran cleaning cycle with tablet. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Webster, NY 14580
James
Job Details: 04/25/2023
"Ticking noise coming from damper, rh gasket torn. Need parts. ; ordrng 1 WPW10594330 (Control) and 1 W10830162 (Gasket) and 1 WP542638 (Grease)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Sterling, NY 13156
Chuck G
Job Details: 04/25/2023
Broken lid. Replaced lid. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Wolcott, NY 14590
Chuck G
Job Details: 04/25/2023
Not starting a cycle. Error code F4E3. Motor is getting the proper voltage. Ordering sump assembly W11085683; ordrng 1 W11085683 (Sump assembly)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mount Morris, NY 14510
Dave F
Job Details: 04/25/2023
No error codes. calibrated unit . Went over best practices and use with unit. . Tested good
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Dansville, NY 14437
Jeremy
Job Details: 04/25/2023
Unit is slow to preheat and does not always ignite gas when starting oven. Customer complaining of gas smell when starting oven. Found corrosion on electrode and small burr on burner tube near ignitor. Replaced ignitor and smoothed burr on burner.; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Spencerport, NY 14559
Dave L
Job Details: 04/25/2023
Room temp is 68 degrees When plugged in the unit ran at . 84 amps 59 watts Freezer read 8 degrees on off cycleFresh food at 40.Let unit run for 25 min when it cycled on
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14616
James
Job Details: 04/25/2023
Replaced gearcase and agitator. Calibrated and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14610
James
Job Details: 04/25/2023
"Replaced filter drier and cap tube broke off inside liner. Called techline. Sr7736260554. Unit non repairable and customer needs to contact customer service for product exchange. 800 _253 _1301 customer service. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' 1 WPW10143759 DRIER-UV DYE , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504422 COUPLER AL 8X2.2 , 1 W11504432 COUPLER BR 6X5 , and 1 W11504447 COUPLER BR 5X1.8"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near Rochester, NY 14625
Andres V
Job Details: 04/25/2023
Customer stated unit would not wash. I diagnosed unit found pump was not working. Checked power and found loose connection. When I plugged connector back in unit started washing.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Rochester, NY 14612
Dave L
Job Details: 04/25/2023
Customer states the the unit would not begin cycles. Found the the lid latch would not actuate in diagnostics. Replaced latch and tested. Unit tested ok. ; used 1 W10810403 (Latch) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14618
Andres V
Job Details: 04/25/2023
Customer stated upper rack was not coming out. Diagnosed unit found the left side adjuster to be broken. I replaced it and had customer test it. Unit is working properly ; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Henrietta, NY 14467
Andres V
Job Details: 04/25/2023
Replaced frzr gasket and deli drawer rail. I checked for gaps and did not see any.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14617
Dave L
Job Details: 04/25/2023
Unit would not complete cycles due to the hot water being off and the washer not being leveled on its feet. Removed the brick shims the installers used to prop the cabinet up with and properly leveled the unit using its feet. Turned hot water supply on. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14624
Andres V
Job Details: 04/25/2023
Customer stated unit is not dispensing ice. Diagnosed unit found ice bin damaged. Unit needs new ice container ; ordrng 1 W11347840 (Ice bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dansville, NY 14437
Jeremy
Job Details: 04/25/2023
"Icemaker not cycling and tray will not rotate to home position. Replaced icemaker, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 04/25/2023
Replaced parts ordered for leaking from tub seal and shorting connections on motor and clutch. Ran calibration cycle. Ensured no more leaks. Unit checks good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Farmington, NY 14425
Jeremy
Job Details: 04/25/2023
Unit does not start every time start sequence is followed. Start button has to be pushed extremely hard for it to register. Ordering UI and control.; ordrng 1 W11626077 (UI) and 1 W11626074 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fairport, NY 14450
James
Job Details: 04/25/2023
Replaced pump assembly and tested. New pump is much quieter than original. ; saved tckt
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Macedon, NY 14502
Jeremy
Job Details: 04/25/2023
Replaced control and UI for unit not powering on. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNT00
Near Rochester, NY 14605
Andres V
Job Details: 04/25/2023
Gave customer a quote for replacing both parts. She did not want repair.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pittsford, NY 14534
Jeremy
Job Details: 04/24/2023
Customer stated they cancelled appt.