We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Syracuse, NY 13212
Chuck G
Job Details: 11/01/2023
"Customer stated that the unit is not spinning out. No codes. I ran a diagnostic cycle in which the unit operated as intended. I inspected the pressure hose and found debris in the port, i removed the debris. Calibrated unit. I explained to the customer about how much HE detergent to use, how to load the unit and about cycle selection. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13212
Chuck G
Job Details: 11/01/2023
"Customer stated that unit is not working, not spinning out a load. Error codes F8E3-overflow condition. After talking to the customer i found while the unit was running the customer was adding water and 4 pods. I explained to the customer to only use one pod and once the cycle is started to leave the lid closed-not to open it. I ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I started a normal cycle in which the unit started as intended. I also explained about cycle selection, unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Nunda, NY 14517
Jeremy
Job Details: 11/01/2023
Unit not draining and bellow is torn. Need drain pump and bellow.; rqstng P&A on 1 W11458345 (Pump) and 1 W11314648 (BELLOW)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Avon, NY 14414
Jeremy
Job Details: 11/01/2023
No service needed
We serviced a
KITCHENAID OVEN
Model KSGG700EBS6
Near Webster, NY 14580
James
Job Details: 11/01/2023
Complaint that oven not holding temperature. found faulty sensor. replaced sensor. Tested and operating correctly.
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Webster, NY 14580
James
Job Details: 11/01/2023
Replaced lint filter
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE04
Near Hilton, NY 14468
Dave L
Job Details: 10/31/2023
"Freezer light is intermittent. Frost building in freezer due to gasket coming loose at door bottom. Door needs to be shimmed. Ordering shims, light socket and bulb ; ordrng 4 WP489467 (Shim)s and 1 W11518235 (Led) and 1 W10440814 (Socket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Rochester, NY 14624
James
Job Details: 10/31/2023
Damper makes grinding noise. Rh door gasket torn. Replaced damper and tested need gasket. ; ordrng 1 W10830189 (Gasket)
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Rochester, NY 14624
James
Job Details: 10/31/2023
Upper oven not heating on bake. Replaced igniter and tested successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, NY 14609
Andres V
Job Details: 10/31/2023
Found rotor bolt came off rotor causing noise. Had extra bolt with thread lock that I put on. Unit no longer makes noise.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rochester, NY 14605
Andres V
Job Details: 10/31/2023
When I arrived I could hear drain pump running but was not pushing water out. I cleared all water out and checked inside but did not see anything. I then ran a diag cycle successfully. I started a normal cycle unit filled and started washing. If customer calls back order W11396717
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14618
Andres V
Job Details: 10/31/2023
"Screw that holds handle to door fell off and is stripped. Put new handle on unit, door is now working correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Rochester, NY 14619
James
Job Details: 10/31/2023
Compressor locked. Sealed system r6005 year warranty on compressor ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 1 W11506619 (8) and 1 W11504445 (5*4) and 1 W11504449 (4*2) and 1 W11506635 (Access) and 1 W11504416 (8.5*6)
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/31/2023
"Bake and broil burners not igniting. Found burned up DSI board. Replaced DSI and control, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14606
Dave L
Job Details: 10/31/2023
"Found worn cam and belt. Replaced belt, cam, actuator, and cap. Tests ok. ; used 1 W10721967 (CAM), 1 WPW10006355 (ACTUATOR), 1 8186677 (CAPACITOR), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/31/2023
"Unit not cooling. Evap fan had wire caught in fan blade preventing movement. Routed wire away from fan, unit now operating correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Rochester, NY 14624
Dave L
Job Details: 10/31/2023
Replaced ice maker. Tests ok. ; used 1 SH1 from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pittsford, NY 14534
Andres V
Job Details: 10/31/2023
Shut off arm fell of Ice maker. I put it back on and showed customer how to do it if it falls off in the future.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14622
Dave L
Job Details: 10/31/2023
Ice maker harness was not connected securely causing loss of voltage to the module. Reconnected. Module harvested and filled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/31/2023
Replaced heater for faulty heater connection and no defrost. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14622
James
Job Details: 10/31/2023
Unit not defrosting. Tested heater at 38ohms. Thermistor connection loose. Replaced thermistor. Left part. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/31/2023
Freezer light and upper fresh food lights out. Needs LED service kit. S191AQ.; ordrng 1 W11683244 (LED kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Irondequoit, NY 14617
Dave L
Job Details: 10/31/2023
"ReplacedCompressor due to poor cooling. Fan motor ordered had the incorrect harness. Adjusted existing fan. Tests ok. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 1 W11504450 COUPLER , 1 W11506620 COUPLER AL 8X8 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Rochester, NY 14622
James
Job Details: 10/31/2023
Tested unit and found control is shorted at door lock relay. Need control. ; ordrng 1 W11567348 (Control)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Henrietta, NY 14467
Andres V
Job Details: 10/31/2023
Unit is having communications issues between control and control panel. When I take off ribon and reinstalled it unit worked properly. I reccomended replacing ribbon ; ordrng 1 W11025616 (Ribbon) and 1 W11443594 (Burner head and cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Victor, NY 14564
Andres V
Job Details: 10/31/2023
Solenoid is moving up and down but blades in the ice disepnser are not. Unit needs news ice bucket; ordrng 1 W11185686 (Ice container)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/31/2023
Customer stated they cancelled appointment. No service needed.
We serviced a
GE DISHWASHER
Model GDP670SGV0BB
Near Fairport, NY 14450
Andres V
Job Details: 10/31/2023
Customer says she canceled appt.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Lima, NY 14485
Jeremy
Job Details: 10/31/2023
Customer complaint unit not completing cycles. Found unit not balancing loads properly. Updated control software. Unit checks good. Advised customer on loading unit with balanced loads.
We serviced a
MAYTAG DRYER
Model MED8630HC1
Near Rochester, NY 14618
Andres V
Job Details: 10/31/2023
"Unit has a bad heating element, tested it for continuaty and did not find any. Ordering new element. ; ordrng 1 WP3387747 (Heating element)"
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ97HSPV0DS
Near Rochester, NY 14612
Dave L
Job Details: 10/31/2023
Unit will not start due to MCU communication failure. Ordering Mcu; ordrng 1 WH22X36270 (Motor control inverter)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lima, NY 14485
Jeremy
Job Details: 10/31/2023
Unit not advancing to dry cycle during normal operation and rinse aid is emptying from dispenser too quickly. Replace dispenser. Checks good in diagnostic cycle. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Caledonia, NY 14423
Jeremy
Job Details: 10/31/2023
Freezer door seal separated from bottom of door. Reattached door seal and ensured door sealing properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14618
Andres V
Job Details: 10/31/2023
I replaced the vent wax motor and control board. Started a normal cycle customer is to monitor unit.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Avon, NY 14414
Jeremy
Job Details: 10/31/2023
Customer complaint laundry wet at end of cycle. No stored error codes. Unit not balancing loads properly and ending cycle prematurely. ; ordrng 1 W11550649 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, NY 14580
James
Job Details: 10/31/2023
Unit vibrates and echos. Adjusted Condenser bracket and installed foam between condenser and cabinet. Couldn't replicate issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
James
Job Details: 10/31/2023
Replaced icemaker and cycled in diagnostics. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KUDS301XBT2
Near Webster, NY 14580
James
Job Details: 10/31/2023
Replaced control panel and tested. Plastic is warped and buttons are turning on by themselves. Reinstalled old panel and tested. Need panel again. ; ordrng 1 WPW10500174 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Hilton, NY 14468
Dave L
Job Details: 10/31/2023
Customer concerned with ice maker bail arm function. Found ice maker working as designed with a full bin of ice. Left ice maker with customer ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 10/30/2023
Customer concerned with items freezing in the fresh food section. Found deli drawer installed in wrong location. This will abstract airflow and cause items to freeze. Verified door seals were tight. Measured compartment temperatures. Temps checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Chuck G
Job Details: 10/30/2023
"Customer stated that the unit had stopped making ice and the ff compartment doesnt seem to be cooling. FF temp 51 and freezer temp is 18. Ran test 4 but i could not hear the 3 way valve operate. Ordering solenoid W11429989, drier WPW10143759, evaporator WPW10608485 and FF evap W11492867; rqstng P&A on 1 W11429989 (Solenoid) and 1 WPW10143759 (Drier) and 1 WPW10608485 (Evaporator) and 1 W11492867 (FF evap), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Syracuse, NY 13207
Chuck G
Job Details: 10/30/2023
"Customer stated that unit is beeping and wont shut off. Error code F8E4-float switch. After inspecting unit i found water in drip pan, i removed water. I installed Sq Tr provided heating element. Ran a diagnostic cycle in which the unit operated as intended. I also found that the water supply line was loose, i tightened connection. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14616
Dave L
Job Details: 10/30/2023
Replaced evaporator fan motor and repaired air tower with probe kit. Removed ice from freezer. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Geneseo, NY 14454
Jeremy
Job Details: 10/30/2023
"Replaced bellow, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Lima, NY 14485
Jeremy
Job Details: 10/30/2023
"Wash motor not running. Verified voltage from control to motor. Replaced sump and motor, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Penfield, NY 14526
James
Job Details: 10/30/2023
Replaced sump and tested. Unit functions properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Bloomfield, NY 14469
Jeremy
Job Details: 10/30/2023
Freezer light switch sticking and icemaker overfilling. Changed defrost setting to regular from adaptive to prevent frost build up in freezer. ; ordrng 1 W11556926 (ICEMAKER) and 1 W11396033 (Switch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Penfield, NY 14526
James
Job Details: 10/30/2023
Tested unit and found water leaking at lh top of door gasket. Replaced gasket and tested. Found no leaks. Customer is to monitor. ; used 1 W11483553 (Gasket) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Victor, NY 14564
Jeremy
Job Details: 10/30/2023
"Excessive frost build up around in door icemaker and container no ice production. Warm air leak from dispenser and icemaker faulty. Replaced icemaker. Ordering dispenser door, motor box and bucket.; ordrng 1 W11423781 (Ice Door) and 1 W10771442 (Motor Box) and 1 W11244434 (Bucket), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Penfield, NY 14526
James
Job Details: 10/30/2023
Drain backflow into freezer. Support broken in ff section. Cleaned drain with steamer and verified water flow to drain pan. Ordering support and grease. ; ordrng 1 W11368751 (Holder) and 1 WP542638 (Grease)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/30/2023
Right drawer glide missing. Wiring and elements check good. Unable to plug unit in to diagnose any further problems. Ordering drawer glide.; ordrng 1 W10807828 (Glide)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Farmington, NY 14425
Jeremy
Job Details: 10/30/2023
Needs to reschedule
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDW09
Near Rochester, NY 14612
Dave L
Job Details: 10/30/2023
"Replaced fan, thermistor and control due to prolonged off cycle. Customer is aware that the unit will not operate as designed when installed in an unconditioned space."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rochester, NY 14612
Dave L
Job Details: 10/30/2023
Evaporator fan intermittently will not start. Ice maker is also intermittently noisy. Tested ok while I was there. Ordering both.; ordrng 1 W11546935 (Ice maker) and 1 W11559968 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Irondequoit, NY 14617
Dave L
Job Details: 10/30/2023
"Replaced evaporator due to leak. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506620 COUPLER AL 8X8 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Rochester, NY 14606
Dave L
Job Details: 10/30/2023
Unit is over sudsing and door lock is broken. Ordering door lock; rqstng P&A on 1 WH01X29528 (Door lock)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HB00
Near Fairport, NY 14450
James
Job Details: 10/30/2023
Panel non responsive on rh side. Unit wont go into diagnostics and sound not working. Speaker is broken. Rattling noises during preheat. Blower motor is rattling. ; ordrng 1 W11290642 (Panel) and 1 W11261167 (Control) and 1 W11248652 (Blower)
We serviced a
GE REFRIGERATOR
Model GYE22HSKESS
Near Rochester, NY 14624
Dave L
Job Details: 10/30/2023
Freezer drain wasClogged. Verified drain was cleared and removed ice accumulation. Water drained once thawed. ATEC warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT711SMFZ02
Near West Henrietta, NY 14586
Jeremy
Job Details: 10/30/2023
"Unit still has slow ice production and icemaker has slow leak. Replaced icemaker and manually cycled, no leaks found. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11565638 ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pittsford, NY 14534
James
Job Details: 10/30/2023
Unit leaking when water is on. Main valve cracked. Need valve. ; ordrng 1 WPW10238100 (Valve) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW01
Near Rochester, NY 14626
Dave L
Job Details: 10/30/2023
Adjusted left side freezer raid that was obstructing door. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/30/2023
"Unit has oil dripping on to rotor and making excessive noise from gearcase. rain pump is intermittently seizing up. Quoted for drain pump and gearcase replacement. Customer unsure about repairing at this time. If customer calls back order gearcase W11393685, drain pump W10876600 and slider W1073452.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Caledonia, NY 14423
Jeremy
Job Details: 10/30/2023
Called customer and explained there is a service charge because unit is out of warranty. Customer does not want to pay service fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Fairport, NY 14450
James
Job Details: 10/30/2023
Replaced ff gasket and applied silicone behind freezer gasket.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Fairport, NY 14450
James
Job Details: 10/30/2023
Freezer light not coming on. Dispenser came apart. Found ice in light switch. Removed ice and turned on humidity control. Reassembled dispenser. Customer is to monitor. If problem persists replace switch in freezer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Syracuse, NY 13219
Chuck G
Job Details: 10/30/2023
Customer stated that unit is leaking water from the freezer compartment. After inspecting unit i discovered that the evaporator drain tube was clogged with dust causing the unit not to drain. I cleared the debris from the drain tube and removed the ice from the evaporator drain with a steamer. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, NY 14450
James
Job Details: 10/30/2023
"Unit making loud noises when switching to spin cycle. F5e1 error. Cleared codes. Replaced cam and actuator. Calibrated and tested successfully. ; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Webster, NY 14580
James
Job Details: 10/30/2023
Unit fills and drains without going through cycle. No errors. Cleared pressure hose and reset control. Started clean cycle. Customer is to monitor if problem persists replace W11510463.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13219
Chuck G
Job Details: 10/30/2023
"Customer stated that a couple of times a week for the past 3 weeks the light would go out in the unit and in order to get the unit back to operational he has to flip the breaker. After inspecting the unit i discovered that the UI, evap fan and deli drawer UI tested good. Ordering LED board W10804160; rqstng P&A on 1 W10804160 (LED board), states that autho needed"
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HPS01
Near Fayetteville, NY 13066
Chuck G
Job Details: 10/30/2023
"Customer stated that unit working randomly dropping ice and the cubes were small. Upon arrival unit was unplugged, i restored power and found that the unit was struggling to fill with water, i re-pierced the valve and the unit filled with water. I asked the customer to monitor. If issue persists order drain pump assembly W11539855. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW4200BW1
Near Jamesville, NY 13078
Chuck G
Job Details: 10/30/2023
"Replaced tub assembly, shocks and door switch. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Salina, NY 13088
Chuck G
Job Details: 10/30/2023
"Replaced stator, rotor and control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS6
Near Clay, NY 13090
Chuck G
Job Details: 10/30/2023
Customer stated that the cooktop is getting hot (150 degrees) on the front left side when running a 400 bake cycle for 30 minutes and 155 degrees when running a 450 bake cycle for 30 minutes and concerned that there is no warming light when its hot. I explained to the customer that the hot surface temp light is initiated by the surface element not the bake element and that this would be concerned normal with high temp baking. Door Handle does not get hot. Unit tested good SR#7737663334
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Fairport, NY 14450
Andres V
Job Details: 10/26/2023
Installed new UI. Set temps on fresh food and freezer section also checked evaporator cover for any frost. Unit is working properly.
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Fairport, NY 14450
Andres V
Job Details: 10/26/2023
"Steam function was working properly, customer was holding down button instead of pressing it. I showed customer how to set it to steam cycle."
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Fairport, NY 14450
Andres V
Job Details: 10/26/2023
"Unit was working when we arrived I could not duplicate the issue, unit had no errors codes. I believe either control is causing issue because it would only work on timed dry and not any other cycle or motor is overheating ; ordrng 1 W10831163 (Control) and 1 W10831163 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14611
Dave L
Job Details: 10/26/2023
Unit has a defrost issue. Unable to service at home due to roaches. Unit will have to be removed from the home and THOROUGHLY cleaned before it can be repaired. ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEH00
Near Churchville, NY 14428
Dave L
Job Details: 10/26/2023
Replaced ice maker and cleaned defrost drain. Tests ok. ; used 1 SH15 (Sh) from stock
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near North Chili, NY 14514
Dave L
Job Details: 10/26/2023
Replaced detergent dispenser due to load and go emptying on every cycle. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Fairport, NY 14450
Jeremy
Job Details: 10/26/2023
"Replaced left door gasket, door sealing properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHW06
Near East Syracuse, NY 13057
Chuck G
Job Details: 10/26/2023
Customer stated that unit is only making ice sporadically. After inspecting unit i found that the IM tested bad. Replaced IM. Cycled unit. I explained to the customer to give the unit 24 hours to start producing ice. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14625
Andres V
Job Details: 10/26/2023
Unit had F7E2 error for wash motor failure. Checked power at motor was not getting voltage I then Checkee power coming of control and still was not getting any voltage. ; ordrng 1 W11460946 (Motor and sump) and 1 W11462461 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ0
Near Brockport, NY 14420
Dave L
Job Details: 10/26/2023
Stuck key. Ordering control. ; ordrng 1 W11542161 (Control)
We serviced a
GENERAL ELECTRIC FREEZER
Model FUF14QRRAWW
Near Farmington, NY 14425
James
Job Details: 10/26/2023
Replaced compressor and pulled down to 500 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Brockport, NY 14420
Dave L
Job Details: 10/26/2023
Harness damaged. Harness ordered was not the correct revision. Ordering harness ; ordrng 1 W11525278 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Macedon, NY 14502
James
Job Details: 10/26/2023
Unit making ticking noise from damper. Replaced damper and cycled several times.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHW08
Near Ontario, NY 14519
James
Job Details: 10/26/2023
Unit not defrosting. Found heater unplugged. Plugged in heater. Replaced thermistor and controls. Defrosted evaporator. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL RANGE
Model JGD3430BS00
Near Webster, NY 14580
James
Job Details: 10/26/2023
Rebuilt cooktop. Knobs were damaged while uninstalling manifold. Need knobs. ; ordrng 4 WPW10559475 (Knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14609
James
Job Details: 10/26/2023
"Unit intermittently freezing ff section. Called techline they said everything passed and recommend replacing control. Customer doesn't want anymore service visits due to unit being broken since new and problem not resolved Sr7737377687; rqstng P&A on 1 W11566851 (Control), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Penfield, NY 14526
Andres V
Job Details: 10/26/2023
Replaced the water valve and hooked unit back up to power. Tested it and watched for leaks. Unit is working properly.
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Webster, NY 14580
Andres V
Job Details: 10/26/2023
Bellow is torn at the bottom causing leak. Unit needs new bellow. ; ordrng 1 WH05X29521 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608EBS01
Near Fairport, NY 14450
Jeremy
Job Details: 10/26/2023
"Needs second man, rescheduling.; schdld next appmnt for 11/3 FRI !"
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Victor, NY 14564
Jeremy
Job Details: 10/26/2023
"Bake ignitor weak causing no heat in oven. Replaced ignitor, unit checks good.; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near East Syracuse, NY 13057
Chuck G
Job Details: 10/26/2023
Customer stated that unit is not washing. Error code F4E3-motor failure. Wash motor tested bad. Quoted customer to replace sump assembly but they declined.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cicero, NY 13039
Chuck G
Job Details: 10/26/2023
Model and serial number did not match the unit in the ticket. Unit is no longer under the manufacturers warranty. Customer had a Lowes warranty and i explained to them to call and get the unit dispatched correctly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Salina, NY 13088
Chuck G
Job Details: 10/26/2023
"Customer stated that unit is displaying a F7E2 error code, unit not working. Error code F7E2-MC/MCU over temp error. Ordering control W11583890, motor W11354541 and rotor W11314361. ; ordrng 1 W11583890 (Control) and 1 W11354541 (Stator) and 1 W11314361 (Rotor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Syracuse, NY 13219
Chuck G
Job Details: 10/26/2023
Customer stated that the fresh food gasket on right hand door is ripped. I verified the issue. Replaced gasket. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model XXXXX
Near Syracuse, NY 13207
Chuck G
Job Details: 10/26/2023
Customer cancelled service at the door
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Syracuse, NY 13205
Chuck G
Job Details: 10/26/2023
Customer stated that unit is not working on auto dry. After inspecting unit i discovered that unit tested good for air flow. 4 prong thermostat tested bad. Replaced thermostat. I asked customer to monitor. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Syracuse, NY 13214
Chuck G
Job Details: 10/26/2023
"Customer stated that water is not dispensing, not making ice and the unit is randomly powering down. Ice maker has no codes. Ordering led board W10804160, deli UI WPW10769076 and harness W11170612; ordrng 1 W10804160 (Led board) and 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness)"