We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Brighton, NY 14620
Evan
Job Details: 09/27/2021
Customer stating that unit is failing to operate stove or burners. Found that unit is not receiving full 240v needed to operate. Checked voltage at outlet unit it
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rochester, NY 14605
Evan
Job Details: 09/27/2021
Customer stated unit was not heating. Found thermal cut off tested open. Replaced cut off. Tested unit. Unit tested good ; used 1 279816 (Thermal cut off) from stock
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Hilton, NY 14468
Dave L
Job Details: 09/27/2021
"Found damaged triac on control. Quoted for control. Customer declined repair. Will let us know if they want to proceed ; rqstng P&A on 1 W11391714 (Control) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 8206232A BULB"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5I
Near Hamlin, NY 14464
Dave L
Job Details: 09/27/2021
"Light is not functioning due to a shorted triac on the control. Ordering control. ; ordrng 1 W11342846 (Control), dspstn on spec-tagged invntry: 1 8206232A BULB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Brockport, NY 14420
Dave L
Job Details: 09/27/2021
Spoke to customer and pre ordered fan motor; ordrng 1 W11024089 (Fan)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Spencerport, NY 14559
Dave L
Job Details: 09/27/2021
Canceled at door. No reschedule
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Spencerport, NY 14559
Dave L
Job Details: 09/27/2021
"Sr7731843099 after replacing sensor, tube and control. Unit displaying motor control and acu fault. Documented with techline. Ordering acu and harness ; ordrng 1 W11334214 (Control) and 1 W11132207 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Naples, NY 14512
Steve
Job Details: 09/27/2021
Replaced motor sump for getting power not starting. Ordering adjusters for falling rack. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Avon, NY 14414
Steve
Job Details: 09/27/2021
Ordering cam and wiring harness for cam wearing. ; ordrng 1 W10721967 (Cam) and 1 W11233718 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Irondequoit, NY 14617
Evan
Job Details: 09/27/2021
Customer stated that would not start cycle and was flashing each time cycle was selected. Found broken wire at drain pump causing issue. Unit could not advance due to failing to drain. Repaired wire and tested unit. Unit drained and it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14624
Steve
Job Details: 09/27/2021
Found the control lock option was on causing no operation. Unlocked and showed customer. The dishwasher tests good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14606
Steve
Job Details: 09/27/2021
Sr# 7731843836 Customer is stating that the steam from the dishwasher is causing the laminate floor to squeak from the dishwasher to five feet away from dishwasher. tested dishwasher in diagnostics and it did not leak at all. No error codes. Called manufacturer tech line to document.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14612
Dave L
Job Details: 09/27/2021
Middle rack was making contact with door gasket and pulling it away from the tub. Adjusted rack until it cleared gasket. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14622
Evan
Job Details: 09/27/2021
Customer stated that unit was flashing f8e4 code for float switch open. Discovered that float switch assembly was being triggered by foam from kick panel. Adjusted kick panel and tested unit. Unit tested good
We serviced a
WHIRLPOOL COOKTOP
Model KCED606GSS01
Near Webster, NY 14580
Evan
Job Details: 09/27/2021
Customer is stating that cooktop has chipped and customer is cutting finger on edge. Customer is also very adamant about kitchen aid adding a rubber molding along the edge of unit of ensure issue will not happen again. Tech explained to customer that part tech is ordering will be he same as part that was there before. Ordering cooktop ; ordrng 1 W11051487 (Cooktop)
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Webster, NY 14580
Evan
Job Details: 09/27/2021
Replacing cooling fan due to fan operating at a low speed causing oven not to cool. Replaced fan. Ran preheat to 350. Unit tested good ; used 1 W11107275 (Cooling fan) from stock
We serviced a
MAYTAG DRYER
Model MED61000XW0
Near Rochester, NY 14615
Steve
Job Details: 09/27/2021
Found the cut off to element was open. Ordering cutoff. ; ordrng 1 280148 (Cutoff) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Irondequoit, NY 14617
Steve
Job Details: 09/27/2021
"Replaced both upper rack adjuster for broken tabs ands falling rack. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 WPW10546503 ADJUSTER , used 1 WPW10546503 (Adjuster) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Webster, NY 14580
James
Job Details: 09/27/2021
Replaced vent fan and heater. Tested diagnostics cycle successfully. If problem persists replace control; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Ontario, NY 14519
James
Job Details: 09/27/2021
Replaced all LEDs and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Williamson, NY 14589
James
Job Details: 09/27/2021
Water slow to dispense. Icemaker not cycling. Tested water valve to icemaker and cycled manually. Adjusted piercing valve in basement and verified water pressure. Ordering icemaker. If icemaker begins cycle the. Part is not needed. SC paid on range. ; ordrng 1 W10882923 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS02
Near Webster, NY 14580
James
Job Details: 09/27/2021
Replaced rf infinite switch and tested. One year warranty on repair.
We serviced a
KENMORE REFRIGERATOR
Model 106.74262402
Near Rochester, NY 14605
Steve
Job Details: 09/27/2021
"Found the defrost drain was plugged. Removed ice from,drain and cleared ice from freezer. There was a gap at the fresh food section door causing frost accumulation in freezer and plugged warm air returns, removed ice from warm air returns and attempted to adjust door but it is sagging to much. Customer put some tape on door to seal it and prevent warm air entering refigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Webster, NY 14580
James
Job Details: 09/27/2021
Replaced all hinges and sealed freezer liner with silicone. Doors self closing and sealing tight.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Penfield, NY 14526
Evan
Job Details: 09/27/2021
Replacing wash motor due to unit leaking from original wash motor at diverter. Replaced wash motor. Ran multiple cycles to confirm function. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14625
Evan
Job Details: 09/27/2021
Customer stating lid has cracked again. Unit has had 3 lids installed on machine since April. Lid is continually cracking is same spot. Tech is also going to replace hinge and hinge pins in addition to lid. Order parts ; ordrng 1 W11256781 (Lid) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge) and 1 WP8563965 (Hinge pin) and 1 WP8563965 (Hinge Pin)
We serviced a
WHIRLPOOL OVEN
Model WFE361LVB0
Near Webster, NY 14580
James
Job Details: 09/27/2021
Replaced lf infinite switch and tested. Unit functions properly. One year warranty on repair
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14606
Steve
Job Details: 09/27/2021
Customer cancelled. No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Penfield, NY 14526
Dave F
Job Details: 09/27/2021
Drain tube not draining found drain pan frozen . Cleared drain it is slow to drain down . Found the rubber grommet between liner and tube is collapsed. Called techline SR 7731845546 nothing we can do to fix it . Techline said either customer will be contacted or we will be about next steps . Added extra holes to help with draining .
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Rochester, NY 14616
Dave L
Job Details: 09/27/2021
"Unit is not staying lit/smells like gas. Found that the gas valve has failed. Glued rear drum seal back on and cleaned cabinet. Ordering burner assembly. ; ordrng 1 WP8557891 (Burner assembly), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS00
Near Hilton, NY 14468
Dave L
Job Details: 09/27/2021
Verified control failure with tech line. Broil element failed ohms tests and will not heat completely. Ordering element. ; ordrng 1 WPW10260252 (Broil element)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS02
Near Webster, NY 14580
Dave F
Job Details: 09/27/2021
Ice making just keeps cycling and does not stop called techline SR 7731844443 . Techline said to test in 120 in diagnostics ice maker failed said to replace ice maker . Ordering ice maker W11262316; ordrng 1 W11262316 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Hilton, NY 14468
Dave L
Job Details: 09/27/2021
Replaced shorted freezer module. Tightened freezer handle. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL DRYER
Model WED4616FW
Near Rochester, NY 14620
Steve
Job Details: 09/27/2021
154 - 134 128 - 151123 - 145 124- 147Tested the temps in dryer and they are within range the dryer is testing good. Tested vent with =ent tester and it tests good. The dryer ice maker cycling temps properly. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
JENN AIR REFRIGERATOR
Model JCD2595WEK00
Near Brighton, NY 14610
Steve
Job Details: 09/27/2021
Replaced dispenser control and motor for not opening door flapper for ice dispenser. The ice dispenser tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH04
Near Rochester, NY 14622
James
Job Details: 09/27/2021
"Rh door bottom broken off due to worn cam. Door is contacting metal hinge. Need cam and door. Door handles chipped. Customer paid for parts. Paid in full. ; rqstng P&A on 1 LW10353181 (Door) and 1 WPW10470155 (Closer), ordrng 2 W11459378 (Handle)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14626
James
Job Details: 09/27/2021
Replaced valve and cam. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Penfield, NY 14580
Dave F
Job Details: 09/27/2021
Noticed customer using aftermarket filter. Was able to insert filter and close filter housing door but the door pops open when getting water out of dispenser. Advised customer to purchase name brand filter. If customer buys name brand filter and problem persists. Order filter housing W10394053. Customer noticed some freezing in fresh food section. Noticed shelving was not stacked in proper location possibly causing freezing. Also set fresh food temp to 38. Was set at 36.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Fairport, NY 14450
Dave F
Job Details: 09/27/2021
"Checked power going to ice maker, is receiving 120volts. Cycled ice maker did not call for water. Jumped water valve on ice maker and water valve sent water to ice maker. Needs new ice maker. Ordering ice maker. ; ordrng 1 W10882923 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Pittsford, NY 14534
Dave F
Job Details: 09/27/2021
"Water wont dispense. Removed water filter to relieve pressure in system still not working. Tested power going to water valve, is receiving 120volts. Checked valve for water line in basement. Valve is open and water is getting it water valve on unit. Per service pointer W11394954A going to order supply line kit W10786952 and ordering new water valve. Recommend replacing braided steel line going to unit from basement. ; ordrng 1 W10786952 (valve) and 1 W11312191 (valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Victor, NY 14564
Dave F
Job Details: 09/27/2021
"F9E2, f9e1, drain problem error codes. Found drain house connection to tub was twisted causing a kinked line and poor water flow when attempting to drain. Fixed hose connection so water flow is much better. Tested in auto diagnostics, unit is draining well. Found wire connection to soap dispenser was loose. Pushed connector in all the way so connection is secure. Tested in auto diagnostics and dispenser opened as it should. Unit tested good. Heater is working."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 09/27/2021
Unit not draining. Ohmed out drain pump it was out of spec. Needs drain pump. Replaced drain pump. Tested unit in auto diagnostics. Unit tested good. Its draining. Heater is working. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Canandaigua, NY 14424
Dave F
Job Details: 09/27/2021
"Replaced rollers, tensioner pulley and belt on unit. Tested unit. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near North Chili, NY 14514
Evan
Job Details: 09/14/2021
Replacing parts listed due to unit failing to respond to commands. Replaced parts and attempted to run test cycle. Unit will not run drain pump. Pump is receiving proper voltage but wont run to remove water. Ordering drain pump ; ordrng 1 W11399437 (Pump)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14624
Evan
Job Details: 09/14/2021
Attempted to replace 3rd level tub rack but tech is missing rack clips that attach rack to tub. Ordering clips ; ordrng 2 W11545286 (Tub nut)s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Dansville, NY 14437
Dave F
Job Details: 09/14/2021
Wash had motor fault error . Found unit had nidec actuator. W11531483 Service pointer. Replaced actuator with wpw10006355 calibrated unit and ran auto diagnostics. Unit tested good .; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Victor, NY 14564
Dave F
Job Details: 09/14/2021
Replaced evaporator fan motor . Tested unit . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Victor, NY 14564
Dave F
Job Details: 09/14/2021
Found water filter door had fallen off . Nothing was broken was able to get the door back on and filter does come out . . Customer asked about the crisper drawer part number W11162443. Unit tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Hilton, NY 14468
Dave L
Job Details: 09/14/2021
Replaced sump and inlet valve. Tested unit in garage with water and power. Unit tested ok.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS378SSS05
Near Fairport, NY 14450
Dave F
Job Details: 09/14/2021
Unit not powering on . Pulled unit out and went into power box checked power only had 120 in L1 . L2 had 0 . Checked breakers they were both on found breaker was charred. Cleaned connections unit is now working but customer needs to contact electrician.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Mount Morris, NY 14510
Steve
Job Details: 09/14/2021
Replaced control for erratic operation and lid not unlocking. The washer tested good in diagnostics and calibrated washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Geneseo, NY 14454
Steve
Job Details: 09/14/2021
Replaced damper motor for loud operation. The refrigerator tests good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Livonia, NY 14487
Steve
Job Details: 09/14/2021
Found heater is open causing no dry . Ordering heater. ; ordrng 1 W10518394 (Heater) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Penfield, NY 14526
Dave F
Job Details: 09/14/2021
Fresh food drain tube was plugged . Ice building up underneath the drawer . Cleared drain tube and defrosted Freshfood evap . Foil taped and zip tied evap thermistor in correct location. Screwed the drain pan down the keep water flowing to the right . Added screws to the evap cover . Changed defrost mode from adaptive to basic .. unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ
Near Canandaigua, NY 14424
Steve
Job Details: 09/14/2021
Replaced main control for persistent alarm going off. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W10846758 CNTRL- ELEC
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVWH2
Near Brockport, NY 14420
Dave L
Job Details: 09/14/2021
Dishwasher will not run because it has a stuck key. Ordering console ; ordrng 1 WPW10250008 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYE4
Near Penfield, NY 14526
Dave F
Job Details: 09/14/2021
Fresh food drain tube was plugged . Ice building up underneath the drawer . Cleared drain tube and defrosted Freshfood evap . Foil taped and zip tied evap thermistor in correct location. Screwed the drain pan down the keep water flowing to the right . Added screws to the evap cover . Changed defrost mode from adaptive to basic .. unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Spencerport, NY 14559
Dave L
Job Details: 09/14/2021
Found unit in drain lockout. Verified pump and trap were clear. Checked pressure hoses for cracks or kinks. Ran unit in diagnostics. Unit fills and drains but cant prove water level. Ordering sensor and control. ; ordrng 1 W11044866 (Pressure sensor) and 1 W10676317 (Pressure hose) and 1 W11367297 (Control)
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS2
Near Spencerport, NY 14559
Dave L
Job Details: 09/14/2021
Rear right burner displaying f21 error. Power cycleDid not clear code. Ordering keypad; ordrng 1 W11208294 (Keypad)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB05
Near Pittsford, NY 14534
Dave F
Job Details: 09/14/2021
"Drain tube was plugged . Replaced drain tube W10619951 . Defrosted unit and drain , unit tested good .; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Honeoye Falls, NY 14472
Steve
Job Details: 09/14/2021
Customer stated it was scraping when doing heavy loads. Replaced rollers and idler for noisy operation. ; used 1 4392065 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Pittsford, NY 14534
Dave F
Job Details: 09/14/2021
Items freezing in fresh food by damper . Checked temperatures in freshfood set to 37 was 36 in fresh food . 2 degrees in freezer set to 2 . Unit drawers need to be stacked on top of each other or it will cause freezing. Fixed shelfs and adjusted freezer up to 4 degrees . Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14618
Dave F
Job Details: 09/14/2021
Freezer led was out. Replaced freezer led unit all lights are on and tested good . W11460554D service pointer for freezer led . S code S191AQ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM01
Near Rochester, NY 14620
Dave L
Job Details: 09/14/2021
Spoke to customer on the phone. Customer was able to unplug the unit and disconnect deli harness. Ice water and lights returned when powered back on. Customer stating that fresh food drain pan isBowed causing ice to build up and trapHarness. Ordering deli harness and drain pan kit. ; ordrng 1 W11170612 (Harness) and 1 W11457241 (Drain pan) and 1 Sh (Sh)
We serviced a
JENN AIR REFRIGERATOR
Model JCD2595WEK00
Near Brighton, NY 14610
Steve
Job Details: 09/14/2021
The dispenser motor is not responding. Tested for power at dispenser control to motor and found voltage. Ordering motor. ; ordrng 1 WPW10184813 (Motor dispenser) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Henrietta, NY 14467
Steve
Job Details: 09/14/2021
Customer has a service contract. Customer is going to call service contract and have us dispatched.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM01
Near West Henrietta, NY 14586
Steve
Job Details: 09/14/2021
Found the defrost drain was plugged. Removed blockage with steamer and the refigerator tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14624
Evan
Job Details: 09/14/2021
Customer stated that unit was failing to produce ice. Ran ice maker harvest cycle unit would not run harvest initially. Cycled power on unit and put unit into diagnostic and tested again. Unit began to run harvest cycle. Unit cycled and dumped existing ice. Ran fill test also to confirm function. Tech is going to contact customer to confirm unit is making ice in a few days. If issue persists order W11546935
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14616
Dave L
Job Details: 09/14/2021
Found unit with door locked. Unlocked door manually. Pump filter is clogged. Customer is aware that this is not covered under warranty and will clean pump trap themselves. Trap is accessible by the customer on this model.
We serviced a
MAYTAG DISHWASHER
Model MVWC565FW0
Near Rochester, NY 14616
Dave L
Job Details: 09/14/2021
Customer has been noticing a noise during agitation. Found drive pulley slightly loose. Tightened pulley. Noise went away. Went over use and care with customer. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYWO1
Near Rochester, NY 14612
Dave L
Job Details: 09/14/2021
Found plugged defrost drain causing ice build up I. Freezer. Removed ice and cleaned drain.
We serviced a
WHIRLPOOL DRYER
Model WED7800XWO
Near Rochester, NY 14612
Dave L
Job Details: 09/14/2021
"Found worn belt idler causing a noise. When cabinet was exposed it was full of lint. Front drum seal was no longer attached. Glued drum seal back on, cleaned cabinet, and replaced worn belt idler. Can not recommend that this unit be used until venting is cleaned as it is clogged. Tested unit and then left it unplugged ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (Idler), and 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Rochester, NY 14624
Evan
Job Details: 09/14/2021
Replacing motor control due to unit displaying f6e1 code for MCU and CCU failing to communicate. Replaced control. Ran test cycle. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near West Henrietta, NY 14586
Evan
Job Details: 09/14/2021
Customer stating that unit is not spinning out correctly. Discovered that drive hub teeth had worn away causing issue. Replaced drive hub. Cleared error codes. Unit tested good ; used 1 W10528947 (Drive Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6465HW3
Near Rochester, NY 14623
Evan
Job Details: 09/14/2021
Customer stated that unit would not run a rinse cycle and would have to manually set unit to rinse and spin. Checked for error codes. Found f8e1 code stored. Also found that drain line was not hung properly causing water to drain from tub. Drain hose was too low. Adjusted hose and ran test cycle. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Rochester, NY 14623
Evan
Job Details: 09/14/2021
Customer stating that unit would not start a cook cycle. Discovered that tabs that engage interlock switches are broken on door causing issue. Door will need to be replaced. Ordering door; ordrng 1 W11247223 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near West Henrietta, NY 14586
Steve
Job Details: 09/14/2021
Tested washer and found no error codes. It ran through auto diagnostics good and calibrated washer for better wash experience. Answered questions on amount of water during wash cycle. The washer tests good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Rochester, NY 14612
James
Job Details: 09/14/2021
Ice freezing in clumps. Pantry doors uneven. Replaced Icemaker and tested icemaker and dispenser. Adjusted doors. Customer is to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14612
James
Job Details: 09/14/2021
Replaced control and ff gaskets. Molded gaskets with heat gun. Doors are sealing properly. Inspected evap for frost buildup and found Normal frost pattern.
We serviced a
GE RANGE
Model CGS980SEM1SS
Near Rochester, NY 14610
James
Job Details: 09/14/2021
Verified knobs are correct for 4 outside burners.
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS02
Near Webster, NY 14580
James
Job Details: 09/14/2021
"Replaced Icemaker, bin, motor and adapter. Tested crushed and cubed ice. Ice dispensing properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Penfield, NY 14526
James
Job Details: 09/14/2021
Replaced dual valves and tested. Hammer noise reduced but water pulsates. Recommend installing an in line water pressure regulator. Lowered feet and inspected that side of fridge is not contacting cabinets. Could not replicate condenser vibration. Customer is to monitor. If problem persists replace W11127829
We serviced a
WHIRLPOOL WASHER
Model WTW6300WW0
Near Ontario, NY 14519
James
Job Details: 09/14/2021
Complaint of odor from inside of tub. Removed drain pump and inspected and found no obstruction. Recommend running clean cycle and running a drain and spin every few days if washer isn't being used.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 09/14/2021
Code to cover Labor only: S16360. Ff evaporator frozen and customer left unit off to defrost. Fan and thermistor passed. Defrost tray is warped causing ice damming on lh side of tray. Need drain kit. Paid in full; ordrng 1 W11457241 (Drip tray) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MGD5630HW1
Near Rochester, NY 14612
James
Job Details: 09/13/2021
Unit vibrates near motor. Cleaned cabinet and placed foam pads under exhaust duct and vent housing. Tested unit and it no longer vibrates excessively.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14616
James
Job Details: 09/13/2021
Unit still leaking. Service pointer for sealing liner and replacing fan blade. Reschedule customer; ordrng 1 W11188815 (Diffuser) and 1 W11126274 (Tower) and 1 W10916494 (Kit)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14617
James
Job Details: 09/13/2021
"Unit stuck in spin and clothes not washing. Actuator disconnected from cam. Replaced actuator and calibrated. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11307244 LATCH , used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14617
James
Job Details: 09/13/2021
Replaced rack adjusters and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Webster, NY 14580
Dave F
Job Details: 09/13/2021
Customer complaint machine is very loud when running. Spun basket by hand and basket is making loud grinding sound. Needs gearcase. Ordering gearcase and slider. ; rqstng P&A on 1 W10734521 (slider) and 1 W11455453 (Gearcase)
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Webster, NY 14580
Dave F
Job Details: 09/13/2021
LED module in freezer is out and multiple LEDS in the fresh food section. Replaced LED module in freezer. Module was foamed in. All lights now working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB2109ABR
Near Fairport, NY 14450
Steve
Job Details: 09/13/2021
Replaced thermostat for not starting refrigerator. The refigerator started and compressor is on. The refigerator tests good ; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Irondequoit, NY 14609
James
Job Details: 09/13/2021
Unit only dispensing crushed ice. Freezer led off. Buzzing noise from condenser. Solenoid seized and not going back down. Led burned out. Need foam for condenser. ; rqstng P&A on 1 W11520324 (Led) and 1 WP2152713 (Solenoid)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Fairport, NY 14450
James
Job Details: 09/13/2021
Replaced heater and tested and found no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Webster, NY 14580
Dave F
Job Details: 09/13/2021
Button for dispenser door is missing and spring for door is missing. Ordering dispenser W10861000. ; schdld next appmnt for 9/17 FRI !
We serviced a
JENN AIR RANGE
Model JGRP430WP01
Near Victor, NY 14564
Steve
Job Details: 09/13/2021
Found control not reading meat probe. Ordering control .; ordrng 1 W10888661 (Control) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Canandaigua, NY 14424
Steve
Job Details: 09/13/2021
Found freezer temp at 10 and customer has been getting glacier frost in drawers. Ordering control for inconsistent temps; rqstng P&A on 1 W11164517 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Canandaigua, NY 14424
Steve
Job Details: 09/13/2021
Found the ice maker is missing bail arm. Ordering bail arm. The unit was not defrosting . Put it in defrost manually and heater worked. Ordering ui. Customer is going to talk to husband about repair. ; rqstng P&A on 1 W11559683 (Shut off im) and 1 Sh15 (Shipping) and 1 W11387384 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Canandaigua, NY 14424
Steve
Job Details: 09/13/2021
Found frost build up on damper and the pantry damper. Removed frost. Restricted the pantry damper to half and raised freezer temp to recommended temp of 4 from 6 . Caulked liner for warm air entering fresh food section. Replaced control board. For not alerting customer the door is open. The refigerator tests good. ; used 1 Wpw10503278 (Jazz board) from stock
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Canandaigua, NY 14424
Steve
Job Details: 09/13/2021
Replaced bellow for leaking. The washer tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Dave L
Job Details: 09/13/2021
Customer stating that the unit would not stop filling on the previous cycle until the water wash shut off manually. The I let valve functioning normally atTime of service. Ordering and replacing valve ; ordrng 1 W11175771 (Valve)