We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Bloomfield, NY 14469
Jeremy
Job Details: 04/13/2023
"Replaced faulty door latch. Latch no longer catches, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Rochester, NY 14624
Andres V
Job Details: 04/13/2023
Customer stated unit was leaking. I diagnosed unit found leak to be coming from water supply valve. I fixed seal and unit is no longer leaking.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JT0
Near Rochester, NY 14624
Andres V
Job Details: 04/13/2023
"Went to replace the harness and saw that wires where actually rubbing the back panel and caused them to be cut. I replaced the main harness, bake harness and temp sensor. Tested unit, it is working properly now ; dspstn on spec-tagged invntry: 1 W11161843 HARNS- WIRE"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near North Chili, NY 14514
Andres V
Job Details: 04/13/2023
Customer stated unit is not heating up to proper temp every time. I diagnosed unit but did not find any error codes. Both elements are good but unit is having an intermittent issue with Control ; ordrng 1 W11548749 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Rochester, NY 14620
Andres V
Job Details: 04/13/2023
Customer stated unit is freezing in fresh food section and warm in freezer. This is an indication unit is low on refrigerant. Unit needs new evaporator. ; ordrng 1 W11504415 (Lok ring 8.5/8) and 2 W11506620 (8 nk)s and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6 Lok ring) and 1 W11506619 (8nk 5/16) and 1 W11504445 (5/4) and 1 W11504436 (6/1.8) and 1 W11504434 (6/2 nr) and 1 W11504431 (7/5) and 1 W1126760 (Compressor) and 1 W10836706 (Evaporator)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, NY 14534
Andres V
Job Details: 04/13/2023
Customer stated unit is making a loud noise and shaking excessively. I diagnosed unit found noise to be coming from bellow. I leveled legs and pushed unit back into place. I'm ordering new bellow and ACU. ; ordrng 1 W11314648 (Bellow) and 1 W11322901 (Acu)
We serviced a
FRIGIDAIRE RANGE
Model FFGF3053LSH
Near Avon, NY 14414
Jeremy
Job Details: 04/13/2023
"Oven does not heat and rear burners do not ignite. Found faulty bake ignitor and spark Module. Replaced ignitor, oven now heating. Ordering spark Module.; ordrng 1 808608802 (Spark Module) and 1 Sh15 (Shipping), used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Greece, NY 14616
James
Job Details: 04/13/2023
"Freezer dead. Leds flash when power is reset and then turn off. Need control box. ; rqstng P&A on 1 W11496873 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Churchville, NY 14428
Dave L
Job Details: 04/13/2023
"Replaced control and drive system. Did not find any stored error codes. Unit shifts, spins and agitates. Customer to monitor."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Rochester, NY 14626
James
Job Details: 04/13/2023
Both gaskets torn. Replaced gaskets and molded with heat gun.
We serviced a
KITCHENAID COOKTOP
Model KGCT305ABL0
Near Rochester, NY 14618
Andres V
Job Details: 04/13/2023
Customer stated unit would not stop sparking when lighting a burner. Customer told me that he turned power off and then back on and unit started working properly. I diagnosed unit to try and get unit to duplicate issue but could not get it to. Customer is to monitor unit and let us know if it happens again.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mount Morris, NY 14510
Jeremy
Job Details: 04/10/2023
"Unit is making excessive noise and shaking excessively during spin. Found broken suspension bushings and loose belt. Ordering suspension kit, belt and cam.; ordrng 1 W11239857 (BELT) and 1 W11396716 (SUSPENSION) and 1 W10721967 (CAM)"
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Rochester, NY 14608
Andres V
Job Details: 04/10/2023
"Customer stated unit would not start. Diagnosed unit found door won't close fully cause lint trap doesn't go down. Cleaned out lint, lint trap now sites flush and door closes. Unit is working properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Fairport, NY 14450
Andres V
Job Details: 04/10/2023
Customer stated unit was squeaking. I diagnosed unit found noise coming from belt. I replaced belt and tested it. Unit is working properly.; used 1 W11239857 (Belt) from stock
We serviced a
MAYTAG OVEN
Model MGR6600FZ2
Near Geneseo, NY 14454
Jeremy
Job Details: 04/10/2023
Replaced center burner for poor ignition. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Avon, NY 14414
Jeremy
Job Details: 04/10/2023
Wire harness that plugs into UI is broken. Need to order deli drawer.; rqstng P&A on 1 W10815668 (Deli Drawer)
We serviced a
MAYTAG DRYER
Model MGDE300VW1
Near West Henrietta, NY 14586
Jeremy
Job Details: 04/10/2023
Customer smelling gas during drying cycle. Found weak gas valve causing inconsistent ignition. Ordering burner Assembly.; ordrng 1 280119 (Burner Assembly) and 1 Sh15 (Shipping)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Palmyra, NY 14522
Jeremy
Job Details: 04/10/2023
"Went to home, customer refused service."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Walworth, NY 14568
Jeremy
Job Details: 04/10/2023
"Unit is leaking from hose between sump and wash motor. Replaced sump, unit no longer leaking."
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Macedon, NY 14502
Jeremy
Job Details: 04/10/2023
Complaint unit not draining. Product not in location with water supply or drain. Plugged unit in found no error codes. Verified drain pump and spin operation in diagnostics. Unit needs to be in location with water supply and drain if further service is needed. Unit appears to be working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brockport, NY 14420
Dave L
Job Details: 04/10/2023
Replaced tub and suspension due to auto balance error. Ran diagnostics to recalibrate. Unit is now throwing a inlet thermistor error code before it finishes calibrating. Discovered that the water valve is missing its inlet thermistor. Ordering valve assembly to install thermistor; ordrng 1 W11624934 (Valve assembly)
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Macedon, NY 14502
Jeremy
Job Details: 04/10/2023
Unit not spinning clothes out. F5E2 error for door lock failure. Lock tested good per tech sheet. Ordering control board.; rqstng P&A on 1 W11322901 (Control)
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00
Near Spencerport, NY 14559
Dave L
Job Details: 04/10/2023
Installed UI. Oven still powering on as a double oven. Re ordering UI again; ordrng 1 W11400291 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW3
Near Rochester, NY 14617
Dave L
Job Details: 04/10/2023
Washer would not spin all the way dry due to pressure sensing being off. Tightened pressure hose and re calibrated unit. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Macedon, NY 14502
Andres V
Job Details: 04/10/2023
Customer stated unit stopped dispensing water and making ice. Diagnosed unit found water supply was shut off. Turned back on and tested it. Unit is working properly
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Andres V
Job Details: 04/10/2023
"Cleaned out vent and inside of unit and inspected rollers, pulley and belt."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Bloomfield, NY 14469
Jeremy
Job Details: 04/10/2023
Door latch is catching causing door to get stuck requiring extra force to open. Ordering door latch and strike.; ordrng 1 W11412299 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Dansville, NY 14437
Jeremy
Job Details: 04/10/2023
Customer concerned about noises coming from unit. Stated it sounded like groaning and whistling noises. I explained that noises like that are consistent with refrigerator operation. Unit was running quietly during visit and cooling properly. Advised customer to try and capture recording of sound if they are still concerned about it. Unit operating as expected.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Rochester, NY 14616
Dave L
Job Details: 04/10/2023
Customer concerned with rattling noise coming from dryer. Found broken blower. Replaced blower. Tested ok; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Webster, NY 14580
Andres V
Job Details: 04/10/2023
Called techline again to let them know issue is still ongoing. Techline suggest clearing pressure hose and running afresh tablet. Sr7735070748
We serviced a
WHIRLPOOL RANGE
Model KFEG504KPS3
Near Webster, NY 14580
Andres V
Job Details: 04/10/2023
"Customer stated unit would not stop convection cycle when it was turned off. Relay was staying open, I replaced the control. Tested unit, now working properly."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Irondequoit, NY 14609
Andres V
Job Details: 04/10/2023
"Customer stated unit was making a grinding noise. I could not duplicate noise but customer had recording. noise sounded like belt or cam sqt sent both parts out, I replaced them and tested it. Unit is working properly. W11239858 belt W10721967 cam"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14626
Dave L
Job Details: 04/10/2023
Replaced intermittently operating console. Customer toMonitor.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Rochester, NY 14609
Andres V
Job Details: 04/10/2023
Checked parts before installing them and saw that they sent out the wrong part. Reordering side panel. ; ordrng 1 WPW10162245 (Side panel)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Brockport, NY 14420
Dave L
Job Details: 04/10/2023
Found drain blockage in plump clean out causing a long drain error. Cleaned pump. Tested ok. ; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Brockport, NY 14420
Dave L
Job Details: 04/10/2023
Customer states hot water valve has been leaking into machine. Replaced valve assembly. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Clay, NY 13041
Chuck G
Job Details: 04/10/2023
Customer stated that unit stopped freezing a few weeks ago. Fresh food temp 34.7 and freezer temp 8.8. Compressor drawing .71 amps evaporator has a full frost pattern. I explained to the customer that the issue is with the ambient temperature as the unit is in the garage which is not heated. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Salina, NY 13090
Chuck G
Job Details: 04/10/2023
"Unit not spinning out. Codes F7E1. Replaced basket , hub and gearcase. Calibrated unit. Ran a diagnostic cycle - operated as intended. Unit tested good."
We serviced a
JENN AIR 50#IM 18' FS
Model JUIFX15HX01
Near Clay, NY 13088
Chuck G
Job Details: 04/10/2023
"Replaced drain pump , tube , clamps and leg. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Syracuse, NY 13208
Chuck G
Job Details: 04/10/2023
"Fresh food compartment not cooling. Freezer temp 2.3, deli drawer/produce bins temps 34.3 fresh food 54.4. I found that someone has cut into all the air tower vents to open them up preventing the air flow to make it up the air tower. I used sealed putty to block the vents that was cut out enabling the air flow to make it up the air tower. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Warners, NY 13164
Chuck G
Job Details: 04/10/2023
Customer canceled service.
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Memphis, NY 13112
Chuck G
Job Details: 04/10/2023
"Upon replacing compressor i discovered that the suction port was 10mm. Ordering 10/8 W11504413, 10/6 W11504414 and 5NK W11506623. ; ordrng 1 W11504413 (10/8) and 2 W11504414 (10/6)s and 1 W11506623 (5NK line)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 03/30/2023
"Customer stated washer is shaking/vibrating excessively. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Ran Drain and spin, found front left foot tapping on floor, adjusted front left foot, washer stopped vibrating excessively. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14611
Andres V
Job Details: 03/30/2023
I replaced the single valve. Tested it unit is dispensing water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Spencerport, NY 14559
Dave L
Job Details: 03/30/2023
Documented temperature concerns with techline Sr7736064246. Put a data logger in the freezer to get temperature average data at recommended setting. Returning with bi metal. ; ordrng 1 W11577969 (Bi metal harness)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BB2
Near Rochester, NY 14621
Andres V
Job Details: 03/30/2023
Customer stated unit is not baking or broiling. I diagnosed unit found ignitor getting voltage but not lighting. I called extended warranty company for approval for job they approved the replacing of the ignitor and gave me a confirmation number to request payment (175406). Unit is now working properly. ; used 1 12400035 (Ignitor kit) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
James
Job Details: 03/30/2023
Replaced control and inspected door harness. Found no damaged wires. Customer is to monitor. Left harness.
We serviced a
WHIRLPOOL COOKTOP
Model WGE745C0FS05
Near Rochester, NY 14612
Dave L
Job Details: 03/30/2023
Replaced right front burner switch due to burner not cycling as designed. New switch tested ok. ; dspstn on spec-tagged invntry: 1 WPW10312185 SWITCH-INF
We serviced a
KENMORE WASHER
Model 110.49962602
Near Rochester, NY 14626
Dave L
Job Details: 03/30/2023
Replaced torn bellows. Tested ok. ; ordrng 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Webster, NY 14580
Andres V
Job Details: 03/30/2023
"Customer stated that unit was shaking to the point that it damaged the cavity of the unit. I diagnosed unit checked for error codes but did not find any stored. I was able to bend side panel back in place. I ran a high spin speed with some wet towels to see how unit would act. Unit ran cycle successfully without any abnormal shaking. When I pushed basket down I was able to touch the floor, I reccomend replacing the suspension rods. ; ordrng 1 W11400156 (Suspension rods)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Rochester, NY 14617
Dave L
Job Details: 03/30/2023
"Replaced open sump motor. Whirlpool auth for labor only attached in sticky note. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Webster, NY 14580
Andres V
Job Details: 03/30/2023
Customer stated unit would not drain. I diagnosed unit found drain hose to have a blockage. I cleared out hose and tested unit. Unit is now draining. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Webster, NY 14580
Dave L
Job Details: 03/30/2023
"Replaced failed compressor. Unit began cooling after repair. Customer to monitor; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near Rochester, NY 14624
Dave L
Job Details: 03/30/2023
"Replaced worn idler pulley. Belt and rollers were is great shape. Unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Irondequoit, NY 14617
Andres V
Job Details: 03/30/2023
Helped James with tub replacement.
We serviced a
MAYTAG DRYER
Model MEDB850YW
Near Churchville, NY 14428
Dave L
Job Details: 03/30/2023
"Replaced worn belt idler and inspected unit for wear. Unit tested ok.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW07
Near Brockport, NY 14420
Dave L
Job Details: 03/30/2023
Replaced interlock assembly due to a broken door switch. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14622
James
Job Details: 03/30/2023
Rh gasket torn. Replaced gasket and molded with heat gun.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near New Hartford, NY 13413
Chuck G
Job Details: 03/30/2023
No codes. Harness connector on stator was damaged and rubbing on the rotor. Replaced stator motor. Removed heater and reinstalled. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Clinton, NY 13323
Chuck G
Job Details: 03/30/2023
Customer states unit is making a groin noise and still washes. Process of elimination wash motor works normal. No stored codes. Noise comes only upper wash arm activations. ; ordrng 1 W10872558 (Fill tube) and 1 W11039869 (Upper spray arm) and 1 W11039888 (Retainer pin) and 1 W10892836 (Docking reta) and 1 W10892835 (Docking reta) and 1 W11545334 (Upper sray arm assembly)
We serviced a
MAYTAG DRYER
Model MGD3100DW0
Near Marcy, NY 13403
Chuck G
Job Details: 03/30/2023
Lint screen wouldnt fully seat into lint shoot. Found heavy blockage of lint preventing it from seating properly. Removed blockage and now lint trap seats properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rome, NY 13440
Chuck G
Job Details: 03/30/2023
Husband cancelled service at the door stated he was not aware the washer was not working. Did not let us in to inspect.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Oneida, NY 13421
Chuck G
Job Details: 03/30/2023
Customer stated they would start a cycle and almost immediately go to end. Calibrated unit and got code f7e1 replaced shift actuator and cleared codes. Retested everything works good after diagnotics cycle. No return codes.; used 1 Wpw10006355 (Shift actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Oneida, NY 13421
Chuck G
Job Details: 03/30/2023
"Rand test no stored error codes, check for water leaks nothing visible, check for noises everything sounds normal and no cracks in the tub. Everything works good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT1SHTXMT04
Near Rochester, NY 14621
James
Job Details: 03/30/2023
Unit not defrosting. Thermostat closed and heater at 30 ohms. Need defrost control. ; ordrng 1 Sh15
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Rochester, NY 14617
James
Job Details: 03/30/2023
Replaced control and bake element. Tested unit successfully. One year warranty on repair.
We serviced a
KITCHENAID OVEN
Model KEBK101SSS00
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/30/2023
Oven does not heat. Found that cooling fan is not running and thermal fuse tests open. Ordering fuse and cooling fan.; ordrng 1 WP8304452 (Thermal Fuse) and 1 WP8303972 (Cooling Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Macedon, NY 14502
Jeremy
Job Details: 03/30/2023
Unit !making grinding noise during agitation. Found oil leaking from gearcase. Replaced slider and gearcase. Unit checks good.; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Fairport, NY 14450
Jeremy
Job Details: 03/30/2023
"Ice maker is not cycling. Verified voltage to icemaker. Replaced icemaker, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Irondequoit, NY 14617
James
Job Details: 03/30/2023
"Replaced tub, suspension and bellows. Tested diagnostics and rinse and spin. New unit is not shaking like previous. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Farmington, NY 14425
Jeremy
Job Details: 03/30/2023
"Unit not draining. Found that drain pump is failing intermittently. Replaced drain pump, unit tested good. If problem persists, replace main control(W11305303).; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Victor, NY 14564
Jeremy
Job Details: 03/30/2023
"Doors are uneven and bottom of right door does not seal. Adjusted leveling legs to get doors even on top and bottom but right door still does not seal. Quoted for door replacement, customer wants to consider options before proceeding with repair.; rqstng P&A on 1 W10919633 (Door (DIRECT SHIP TO CUSTOMER)) and 1 Sh18 (Shipping)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14618
Josh Henchen
Job Details: 03/30/2023
"Customer stated drain hose vibrates so bad during high speed spin which is secured to hot water it vibrates the whole hot water line/piping. Checked and found no codes, Ran diagnostic cycle all functions as expected."
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Rochester, NY 14618
Josh Henchen
Job Details: 03/30/2023
"Customer stated unit was dripping from both sides of door. Checked and found build up on Gasket, bottom door seal cracked, replaced gasket and ordering bottom door seal WPW10497235.; ordrng 1 WPW10497235 (Bottom door seal), dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ
Near Rochester, NY 14610
Josh Henchen
Job Details: 03/30/2023
"Customer stated dishes are not being cleaned. Checked and found F4E3,F2E1,F7E1. Ran diagnostic cycle, pump &Motor failing. Replaced pump and motor, tested, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/30/2023
Customer stated door was dented. Checked and found door dented in center of entire door and bent at bottom center. Ordering door Panel W10671878.; ordrng 1 W10671878 (Stainless door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ
Near Cazenovia, NY 13035
Chuck G
Job Details: 03/30/2023
Ordered UI ; schdld next appmnt for 4/6 THU 8-10
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/29/2023
Helped 58 with stacked unit.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14610
Andres V
Job Details: 03/29/2023
Replaced the inner gasket. Tested unit and watched for leaks on the inner door. Unit is now working properly ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Honeoye, NY 14471
Josh Henchen
Job Details: 03/29/2023
"Replaced bellows due to damaged bellows, need 2nd man to remove dryer to get to dispenser.; schdld next appmnt for 3/31 FRI !"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SBL02
Near Fairport, NY 14450
Jeremy
Job Details: 03/29/2023
Microwave is not heating. Checked and found faulty magnetron. Ordering magnetron and inverter board to have on hand.; ordrng 1 W11346197 (Magnetron) and 1 Sh15 (Shipping) and 1 W10217711 (Inverter)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/29/2023
"Stator is out of phase causing moisture on back of tub and dripping onto floor from vent. Replaced stator, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near West Henrietta, NY 14586
Jeremy
Job Details: 03/29/2023
"Bail arm on icemaker is getting stuck causing icemaker to not cycle. Replaced icemaker, unit tested good. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Syracuse, NY 13224
Chuck G
Job Details: 03/29/2023
Product belongs to Rent-a-Center customer is still renting unit could not verify actual goods date in entitlement unable to proceed with repair
We serviced a
WHIRLPOOL OVEN
Model WFG320MOBS3
Near Syracuse, NY 13224
Chuck G
Job Details: 03/29/2023
Installed new door gasket and replaced defctive oven ignitor. Tested unit everything works good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13208
Chuck G
Job Details: 03/29/2023
Customer stated dryer takes a very long time to dry clothes. Performed airflow test exhaust was connected to a sock that was causing restriction and failed the test. Remove the sock retested airflow is normal unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 03/29/2023
"Stored codes f2e1, f7e4, f7e3. Confirmed previous replaced shifter was faulty, and replaced again motor operates normal and shifter now functions. Retested and no stored codes everything functions good; used 1 WPW10006355 (Shifter) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Salina, NY 13088
Chuck G
Job Details: 03/29/2023
Diag found stored code f0e2 oversuds cleared code ran diag everything passed. Customer stated washer was shaking and found unit off balance. Adjusted legs and tested under weight everything works good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near East Syracuse, NY 13057
Chuck G
Job Details: 03/29/2023
Replaced bottom coupling and spring for ice auger and ice bucket assembly. Tested and everything works good
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
James
Job Details: 03/29/2023
Replaced pressure hose and tested. Code did not reappear. Customer is to monitor.
We serviced a
WHIRLPOOL COOKTOP
Model WGE745C0FS05
Near Rochester, NY 14612
Dave L
Job Details: 03/29/2023
Front right burner switch is not cycling properly. Ordering switch; ordrng 1 WPW10312185 (Switch rf)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14626
Dave L
Job Details: 03/29/2023
Hot water side of valve was damaged and no longer attached to the valveBody. Replaced valve assembly. ; dspstn on spec-tagged invntry: 1 W11210459 VALVE
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Rochester, NY 14624
Dave L
Job Details: 03/29/2023
Block has thermal damage due to a loose cord. Ordering block and cord; ordrng 1 WPW10245259 (Block) and 1 PT220 (Cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1PHKXPQ
Near Rochester, NY 14620
Dave L
Job Details: 03/29/2023
Customer states defrost drain freezes intermittently. Has been defrosted already. Drain tube is clear. Quoted for drain kit. Customer is going to attempt to repair themselves.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14620
Josh Henchen
Job Details: 03/29/2023
Customer stated front door was damaged. Checked and found front door panel damaged in center left side. Ordering door panel W11613483.; ordrng 1 W11613483 (Front panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
Jeremy
Job Details: 03/29/2023
"Replaced seized compressor, vacuumed system below 500 microns and charged unit. Unit tested good.; dspstn on spec-tagged invntry: 1 W11504419 COUPLER 1 W11504420 COUPLER BR 8X6 , and 1 W11506623 COUPLER BR 10.5X8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Geneva, NY 14456
Andres V
Job Details: 03/29/2023
Customer stated that unit was not making ice for a week but yesterday is started too. When I arrived unit had a bin full of ice and their was water in the ice maker mold. I did take ice maker off and checked fill tube. I could not find out why unit was not making ice for that week and now it's working. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Rochester, NY 14623
Josh Henchen
Job Details: 03/29/2023
"Customer stated washer still shaking. Checked and found no error codes. Ran diagnostic cycle, found washer undeveloped causing excessive shaking, leveled washer, Ran Drain and spin, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14607
Dave L
Job Details: 03/29/2023
Replaced and programmed failed jazz board. Tests ok; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Churchville, NY 14428
Dave L
Job Details: 03/29/2023
Coin stuck in dryer fin. Was able to fish out from inside. Tests ok. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT