We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Syracuse, NY 13203
Chuck
Job Details: 03/16/2022
Customer stated that unit is tangling clothes. No codes. I ran a diagnostic test cycle and unit operated normally. I explained to the customer about the wash cycles and which cycles to use when washing delicate items and sheets. Customer instruct
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Cicero, NY 13039
Chuck
Job Details: 03/16/2022
Customer stated that unit is making a grinding noise. After inspecting unit i discovered a screw in the blower housing. Tested unit and Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13209
Chuck
Job Details: 03/16/2022
"Customer stated that unit will not operate. Error codes F2E1- stuck key, F5E2- lid lock , F5E3 - lid lock fault. Lid lock tested bad, replaced lid lock W11307244. Unit tested good ; used 1 W11307244 (Lid lock switch) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Weedsport, NY 13166
Chuck
Job Details: 03/16/2022
"Customer stated that left side of door is not closing properly. I inspected hinges and door , all screws are tightened correctly, i turned on light and no light was escaping through the sides. I turned on the bake to 350 degrees and could feel no heat escaping from the sides. There is a 1/8 inch difference between the left and right side of the oven door from sitting flush. The door is sealing correctly. I could find no parts that needs to be replaced, the door is sealing correctly. Unit tested good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Auburn, NY 13021
Chuck
Job Details: 03/16/2022
Customer stated that the unit is not working. I confirmed that there is water going to the unit but the fill valve is not working. Fill valve is getting the proper voltage. Ordering fill valve W11175771; ordrng 1 W11175771 (Fill valve)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Geneva, NY 14456
Chuck
Job Details: 03/16/2022
Customer stated that fan was making a grinding noise. I inspected fan and found that it was rubbing against the back wall. I adjusted fan blades and tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Phelps, NY 14532
Chuck
Job Details: 03/16/2022
Customer stated that unit is not agitating. Found error codes F8E1-long fill. After inspecting unit the unit needs a water valve. Ordering valve W11210459; ordrng 1 W11210459 (Water valve)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Newark, NY 14513
Chuck
Job Details: 03/16/2022
Replaced both control boards. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Geneva, NY 14456
Chuck
Job Details: 03/15/2022
"Customer stated that unit is not working, i ran a diagnostic test cycle and confirmed that the wash motor is not running, i verified that the motor is getting the proper voltage. Unit needs a sump & motor assembly W11087376. Quoted customer 210.91 motor & 134.95 repair"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Geneva, NY 14456
Chuck
Job Details: 03/15/2022
Replaced heating element. Tested unit and unit tested good
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Lyons, NY 14489
Chuck
Job Details: 03/15/2022
Added spacers to glass. Unit tested good
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/15/2022
Customer stated that they are smelling a gas smell. After inspecting unit it was discovered that the left rear burner bezel is not lined up with the knob . Ordering bezel W10814133; ordrng 1 W10814133 (Stainless Bezel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Clay, NY 13090
Chuck
Job Details: 03/15/2022
"Customer stated that unit is not draining or going into a spin. Error codes F9E1 -long drain & F8E6- water hazard, Cleared codes. Ran a diagnostic test cycle and the unit would not complete the diagnostic test. Inspected unit and found a broken wire at the drain pump, repaired wire and tested unit. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cicero, NY 13039
Chuck
Job Details: 03/15/2022
"Replaced top rack adjuster, unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Cicero, NY 13039
Chuck
Job Details: 03/15/2022
Customer stated that the unit sounds like a plane taking off during spin cycle. I ran a diagnostic test cycle and confirmed that the gearcase W11393685 needs to be replaced. Quoted customer for gearcase 242.58 plus 134.95 labor - customer declined repair and is buying a new unit.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
Unit is getting out of balance error code . Unit needed software update . Connected device to whirlpool app and updated . Tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14624
Steve
Job Details: 03/14/2022
"Replaced shifter and cam for not agitating. The washer tests good. ; used 1 W10721967 (Cam), and 1 WPW10006355 (Shifter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Rochester, NY 14626
Steve
Job Details: 03/14/2022
"Found the freezer light is shorted causing dim lights in rest of unit. Ordering light; ordrng 1 WPW10515057 (Freezer light) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ontario, NY 14519
James
Job Details: 03/14/2022
"Replaced rh sleeve, insulation and fan. Tested in diagnostics and found no issues."
We serviced a
KITCHENAID OVEN
Model KSIB900ESS1
Near Fairport, NY 14450
Dave F
Job Details: 03/14/2022
Bake element is bad . Have 240 volts to element but is not gettin hot . Element is covered under warranty . Ordering element . Customer is paid in full ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
WHIRLPOOL DRYER
Model MDE5500AYW
Near Webster, NY 14580
James
Job Details: 03/14/2022
"Unit squeaking due to worn rollers. Replaced belt and rollers. Tested unit and verified operation. One year warranty on repair. ; used 1 Sh15, and 1 341241 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Rochester, NY 14612
Steve
Job Details: 03/14/2022
Found the spray arms plugged. Removed debris and recommended customer run hot water at sink and high temp wash.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Webster, NY 14580
James
Job Details: 03/14/2022
Replaced heater and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Irondequoit, NY 14609
James
Job Details: 03/14/2022
"Clock not powering on. Found l2 melted at terminal block. Need harness and power cord. ; ordrng 1 W11458883 (Harness) and 1 Sh15 and 1 Pt220 (Power cord), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW00
Near Irondequoit, NY 14609
James
Job Details: 03/14/2022
Unit making grinding noise from freezer. Found freezer cover filled with ice. Removed ice and tested. Fan is turning too slow. Need fan motor. ; ordrng 1 WP2315539 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Rochester, NY 14605
James
Job Details: 03/14/2022
315-532-3657 cellComplaint of not spinning out. Tested in diagnostics and drain pump not turning on. 113v to drain pump. Need pump. ; ordrng 1 WPW10276397 (Pump) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Steve
Job Details: 03/14/2022
Recommended use the power wash cycle for more water and use deep water wash for better wash performance.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Rochester, NY 14621
James
Job Details: 03/14/2022
Unit has broken rotor. Need rotor to replace gearcase. ; schdld next appmnt for 3/16 WED !
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14626
Steve
Job Details: 03/14/2022
Ordering screen for broken filter ; ordrng 1 W11568785 (Screen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Brockport, NY 14420
Steve
Job Details: 03/14/2022
Ordering ice maker for no ice production. ; ordrng 1 W11284458 (Ice maker)
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW3
Near Pittsford, NY 14534
Dave F
Job Details: 03/14/2022
Replaced center rail and tested drawers . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, NY 14623
Dave F
Job Details: 03/14/2022
Replaced gaskets and made sure they were sealing good . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Farmington, NY 14425
Dave F
Job Details: 03/14/2022
Unit keeps turning off by itself . Turned heater on unit is on . Checked evap fan still on . Ordering control main control and UI ; ordrng 1 W11293378 (Main cntrl-elec) and 1 W11239666 (Ui cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
F0E5 out of balance error code. Calibrated machine and ran auto diagnostics Called techline SR 7733171589 . Checked suspension was good . Put load of towels in machine got them wet and ran drain and spin tested good and video chatted with techline so they could see . If customer has further issues to contact customer service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
Right hand door gasket is torn . Replaced door gasket and made sure unit is sealing . Tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
"Replaced the capacitor and calibrated unit ,ran auto diagnostics. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
James
Job Details: 03/14/2022
Replaced Valve and tested for leaks. Water is dispensing properly.
We serviced a
WHIRLPOOL OVEN
Model WFG710H0AH0
Near Rochester, NY 14615
James
Job Details: 03/14/2022
Unit not igniting everytime. Cleaned bake igniter and tested. Unit functions properly. If problem persists order WPW10324262
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Spencerport, NY 14559
Steve
Job Details: 03/14/2022
Replaced motor for getting power but not running. The dishwasher tests good.
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Liverpool, NY 13090
Chuck
Job Details: 03/14/2022
"Customer stated that unit is not heating . Tested all thermostats & igniter , they tested good . Thermal fuse tested bad. Replaced thermal fuse WP3392519. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Fairport, NY 14450
Chuck
Job Details: 03/14/2022
"Customer stated that unit isnt drying heavy items well. touch sensor tested good , airflow tested good and heater is cycling normally . Unit tested good. Customer instruct"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Chuck
Job Details: 03/14/2022
"Customer stated that unit was leaking water. No error codes . After inspecting unit i found that the water was leaking from a loose cold water hose that is connected to the unit, tightened hose and tested unit. Unit tested good. Customer instruct"
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW
Near Fairport, NY 14450
Chuck
Job Details: 03/14/2022
Customer stated that drum was rubbing and making a grinding noise. Inspected unit and found a screw in the blower Housing. Removed screw and tested unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED6600VWO
Near Fairport, NY 14450
Chuck
Job Details: 03/14/2022
"Replaced thermistor, tested unit. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/14/2022
"Customer stated that the unit had a F8E5 error code, i verified the code and that is the only code found. Verified that the water valve is receiving the proper voltage but i did find that connector on the water valve was not filling snapped into place , i reconnected the water valve connector securely. Tested unit and unit tested good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/14/2022
Customer stated that unit was shaking and walking across floor when on spin cycle. I ran a diagnostic and confirmed. I flashed board with new software according to service pointer W11436352. Tested unit in a Ran a drain & spin cycle and unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cicero, NY 13039
Chuck
Job Details: 03/11/2022
Top rack adjuster broken. Ordering top rack adjuster kit W10712395; ordrng 1 W10712395 (Upper rack adjuster)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Camillus, NY 13031
Chuck
Job Details: 03/11/2022
"Customer stated that the unit error code is blinking 7 times. Unit has a F7E1 error code - wash motor failure. I could not complete a diagnostic test without the unit throwing that code. Problem is with Wash motor, ordering motor & sump W11460946. ; ordrng 1 W11460946 (Motor and sump assembly), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL RANGE
Model KEMS308GSS0
Near Camillus, NY 13031
Chuck
Job Details: 03/11/2022
Customer unable to open oven door. I was able to get the oven door unlocked but when the door is closed it locks. Found that the door latch needs to be replaced but the latch is no longer available.
We serviced a
WHIRLPOOL OVEN
Model ACR4303MFW4
Near Skaneateles, NY 13152
Chuck
Job Details: 03/11/2022
Customer stated that unit was not baking correctly. I measured the high and low on a 400 baking temp in which the unit operated normally. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Auburn, NY 13021
Chuck
Job Details: 03/11/2022
Customer stated that clothes are coming out wet. Ran diagnostic test cycle. No error codes. Calibrated unit. Helped customer with downloading the app and connecting the unit to the internet so it can receive the updates. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/11/2022
"F8E4- float switch error. Found that water valve has a crack in it causing the unit to leak. Replaced water valve. Cleared code, tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11434044 VALVE"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/11/2022
"Lid strike is broken , replaced lid strike. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104KPS
Near Syracuse, NY 13209
Chuck
Job Details: 03/10/2022
"Customer stated that the console will sometimes blink, not he responded to commands and components will run on there own. No error codes. I ran a diagnostic test cycle and unit ran normally. Ordering control W11505998 ; ordrng 1 W11505998 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Newark, NY 14513
Chuck
Job Details: 03/10/2022
Customer concerned about the shaking during spin. No error codes. Leveled and calibrated unit. Ran a diagnostic test cycle in which the unit operated normally
We serviced a
WHIRLPOOL DRYER
Model WED6600VWO
Near Fairport, NY 14450
Chuck
Job Details: 03/10/2022
"Customer stated that the unit was getting too hot. I inspected and cleaned dryer vents. I tested heater and all thermostats , thermistor tested bad. Ordering thermistor WP8577274; ordrng 1 WP8577274 (Thermistor)"
We serviced a
KENMORE DRYER
Model 110628421101
Near Rochester, NY 14618
Chuck
Job Details: 03/10/2022
Replaced heating element. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Fairport, NY 14450
Chuck
Job Details: 03/10/2022
Replaced water valve. Unit tested good Left old water valve with customer
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Canandaigua, NY 14424
Chuck
Job Details: 03/10/2022
"Customer stated that unit is not cleaning there laundry. No error codes. Preformed a diagnostic test cycle, didnt seem to agitate normally. Replacing nidec actuator. Calibrated unit, ran another diagnostic test cycle and the unit operated normally. Unit tested good ; used 1 W10913953 (Accuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF385PEEN0
Near Webster, NY 14580
James
Job Details: 03/09/2022
Lf butner not igniting. Removed burner head and found cracked igniter. Need igniter. Sc paid on fridge. ; ordrng 1 W11032529 (Igniter) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ontario, NY 14519
James
Job Details: 03/09/2022
"Buzzing noise from inside door and hinge bushing broken. Unit is loud when running ordering sleeve, insulation, and fan; ordrng 1 WPW10469574 (Vent fan) and 1 W11126003 (Insulation) and 2 WP8268961 (Sleeve)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14619
Steve
Job Details: 03/09/2022
Ordering motor for getting power and not running; ordrng 1 W11024423 (Motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Marion, NY 14505
James
Job Details: 03/09/2022
Replaced valve and icemaker. Tested unit and found no leaks. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Williamson, NY 14589
James
Job Details: 03/09/2022
"Heater warped and is contacting spray arm. Upper clip broken. Tested diagnostics and lower spray arm not rotating. Req pump, heater, and clip; rqstng P&A on 1 W10861526 (Pump) and 1 W10703867 (Heater) and 1 WPW10082853 (Clip)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamson, NY 14589
James
Job Details: 03/09/2022
Complaint of unit getting stuck in cycle. Ran quick wash cycle. F8e1 stored. Updated firmware and shortened drain hose. Ran calibration an d found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Williamson, NY 14589
James
Job Details: 03/09/2022
Icemaker not cycling and frost building up in freezer. Inspected door gasket. Raised Door and molded gasket with heat gun. Icemaker cycled and filled. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Webster, NY 14580
James
Job Details: 03/09/2022
Dispenser door broken. Replaced dispenser door and tested.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14619
Steve
Job Details: 03/09/2022
Ordering spark module for not sparking ; ordrng 1 WPW10110523 (Spark mod)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Webster, NY 14580
James
Job Details: 03/09/2022
Maytag 5 year warrantyUnit not starting cycle. Found lid lock not activating. Replaced lid lock and calibrated. Unit functions properly. ; used 1 W10810403 (Lid lock) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVQ07
Near Hilton, NY 14468
James
Job Details: 03/09/2022
"Customer replaced saddle valve and verified water pressure. Icemaker not finishing cycle. Replaced icemaker and it cycled after install. One year warranty on repair. Credit valve towards icemaker. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canandaigua, NY 14424
Dave F
Job Details: 03/09/2022
F7E1 basket speed fault . Found capacitor is dead . Ordering capacitor W11158830; ordrng 1 W11158830 (capacitor)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Walworth, NY 14568
Dave F
Job Details: 03/09/2022
Unit not lighting everytime. Checked bottom pan drawer . Pans are not overflowing. Checked ground at outlet tested good . Adjusted the igniter and tested unit and it is working as expected. If problem persists order W11162730 DSI board . WPW10324262 igniter and W11161843 harness
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Fairport, NY 14450
Dave F
Job Details: 03/09/2022
Display on the console is not working but the buttons and unit does respond. Ordering display and harness ; ordrng 1 W11128223 (display) and 1 W11176109 (harns-wire)
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW3
Near Pittsford, NY 14534
Dave F
Job Details: 03/09/2022
Center rail for the crisper drawers has failed causing the shelf to fall . Ordering center rail WPW10671238 ; rqstng P&A on 1 WPW10671238 (rail-centr)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Victor, NY 14564
Dave F
Job Details: 03/09/2022
"Heater bushing had failed and caused the unit to leaked service pointer W11540964 . Replaced heater tested unit . Tested good left heater element with customer . S code S17304 ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN , used 1 W11537778 (ELEMENT) from stock"
We serviced a
KITCHENAID RANGE
Model KFID500ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 03/09/2022
Replaced module and tested unit. Tested good . If problem persists order WPW10536262 right front burner and Ui W10818273
We serviced a
JENN AIR RANGE
Model JES9900BAS
Near Rush, NY 14543
Dave F
Job Details: 03/09/2022
Right front element still not working . Ordering element W10823722; ordrng 1 W10823722 (elmnt-surf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Spencerport, NY 14559
Steve
Job Details: 03/09/2022
Ordering motor for getting power but not running. ; ordrng 1 W11084656 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Rochester, NY 14626
Steve
Job Details: 03/09/2022
Reset power to washer for ui not responding properly. The ui is now working as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14615
Steve
Job Details: 03/09/2022
Found the rack is hitting the gasket. Bent rack for better rack operation. Replaced left adjuster for broken adjuster. ; used 1 WPW10546503 (Rail) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1824UW
Near Rochester, NY 14621
Steve
Job Details: 03/09/2022
Freezer door not closing. Found a plastic piece on bottom of freezer door stopping door. Bent plastic piece. Lowered legs to raise refrigerator.
We serviced a
WHIRLPOOL DRYER
Model WGD5300SQO
Near Rochester, NY 14621
Steve
Job Details: 03/09/2022
Found gas valve leaking. Recommended customer replace dryer
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Rochester, NY 14624
Steve
Job Details: 03/09/2022
Replaced element for broken element that was preventing bake.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Dansville, NY 14437
Dave F
Job Details: 03/09/2022
"Unit is now cooling in both sections . Compressor is running but discharge line is cold . Has no refrigerant need to find leak . Customer needs to find the receipt both ordering anything . Customer also needs brackets for top freezer drawer W11161915 , W11131390"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Marion, NY 14505
Chuck
Job Details: 03/09/2022
Replaced bottom oven pan. Unit tested good
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Lyons, NY 14489
Chuck
Job Details: 03/09/2022
Customer stated that they were concerned that glass on door is rattling. I inspected unit and i found that the spacers are missing that hold the glass pack in place . Ordering spacers W10840861; ordrng 4 W10840861 (Spacers)s
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, NY 14456
Chuck
Job Details: 03/09/2022
"Unit not heating. Hi limit cut off tested bad , replaced 279816. Unit tested good ; used 1 279816 (Thermal cut off) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Waterloo, NY 13165
Chuck
Job Details: 03/09/2022
Customer stated that door glass was separating from the door frame. After inspecting the door i noticed that the double sided epoxy tape was not sealing the glass to the door frame. I resealed the glass and the unit tested good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/09/2022
Customer stated that the unit kept filling with water and not advancing the cycle. Water valve tested good. Pressure valve line was clear of debris. No error codes. Ordering control ; ordrng 1 W11170317 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Newark, NY 14513
Chuck
Job Details: 03/08/2022
"Replaced right side track mount , tested unit for leaks. Ran a diagnostic test cycle in which the unit ran normally. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Walworth, NY 14568
Chuck
Job Details: 03/08/2022
"Replaced control. Ran a diagnostic test cycle & a high spin test, unit ran normally. Unit tested good"
We serviced a
KENMORE DRYER
Model 110.648122
Near Fairport, NY 14450
Chuck
Job Details: 03/08/2022
Dryer not heating. Found that airflow with the customers venting is the issue. Recommend for customer to replace or clean flex vent.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Fairport, NY 14450
Chuck
Job Details: 03/08/2022
"Unit not agitating. Found problem to be with the nydec actuator. Replaced actuator, unit tested good. ; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Camillus, NY 13031
Chuck
Job Details: 03/08/2022
"Customer stated that unit was not working. Found stored error code , F8E2 - inlet water. Water valve is receiving 120v. I ran a diagnostic test cycle and discovered that the wash motor is humming and not moving water around. Motor is getting the proper voltage. I also noticed that the heater needs to be replaced. Ordering heater W11537778 and sump and motor W11416362; ordrng 1 W11416362 (Sump and motor) and 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/08/2022
Replaced sump and motor . Unit tested good
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Pittsford, NY 14534
Dave F
Job Details: 03/08/2022
Buzzing sound is from the cooling fan it is vibrating was able to make adjustments to the fan and it is no longer vibrating. If problem persists order W11107275 cooling fan
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Pittsford, NY 14534
Dave F
Job Details: 03/08/2022
"Found ice built up on fan causing the noise . Defrosted the unit ., unit is turning off and on . Unit has service pointer for that . Unit is a built in unit and will need to be pulled out .ordering new control .; ordrng 1 W10861568 (alarm-fzr)"
We serviced a
JENN AIR COOKTOP
Model CG206B
Near Ontario, NY 14519
James
Job Details: 03/08/2022
Rr burner not igniting swapped burner to lr and cleaned all burner heads. Tested cooktop and verified operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Mount Morris, NY 14510
Steve
Job Details: 03/08/2022
Replaced water valve for not always turning on. The dishwasher tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB01
Near Rochester, NY 14624
Steve
Job Details: 03/08/2022
Replaced start device for compressor not always starting.