Service History 62 - Appliance Tec

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Rochester, NY 14624

Andres V

Job Details: 04/17/2023

Customer stated unit was not heating. I diagnosed unit found ignitor getting voltage but not lighting. I replaced the ignitor and tested it. Unit is heating now. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Fairport, NY 14450

Jeremy

Job Details: 04/17/2023

"Timer is faulty causing unit to keep running indefinitely. Replaced timer, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Palmyra, NY 14522

Jeremy

Job Details: 04/17/2023

"Unit completely unresponsive. Diagnostic LED was not on. Unable to get unit in diagnostics. Replaced main control, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Fairport, NY 14450

James

Job Details: 04/17/2023

Unit making screeching noise during cycle. Wash motor is dying. Need sump assembly . ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Webster, NY 14580

James

Job Details: 04/17/2023

"Unit will not spin. Hub is worn. Wash plate needs to be damaged in order to remove. ; ordrng 1 W10752283 (Impeller), used 1 W10528947 (Hub), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HV4

Near Ontario, NY 14519

James

Job Details: 04/17/2023

Unit arcced and tripped breaker. Red wire on p1 connector shorted to ground. Need harness. ; ordrng 1 W11454270 (Harness)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/17/2023

Unit out of balance. Error code F0E9. I found that the unit was not level as there are wood shims holding up the front of the unit. I leveled unit and calibrated. Suspension tested good. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Victor, NY 14564

Jeremy

Job Details: 04/17/2023

Wash motor does not run. Motor tested out of resistance range and control not sending voltage. Ordering motor and control.; rqstng P&A on 1 WPW10591570 (SUMP & MOTOR) and 1 W11225084 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Victor, NY 14564

Jeremy

Job Details: 04/17/2023

Fresh food door is dented. Customer would like replaced under 30 day cosmetic warranty. Ordering door.; ordrng 1 LW10912110 (FF Door (DIRECT SHIP TO CUSTOMER))

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/17/2023

Unit not starting a cycle. Error codes F7E1 and F7E6. Capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Left part with customer. Unit tested good ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/17/2023

"Replaced control, actuator, rotary encoder , lower harness, upper harness and power cord. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Fayetteville, NY 13066

Chuck G

Job Details: 04/17/2023

"Ice buildup in freezer. I removed ice with a steamer and cleared the debris from the drain tube. Replaced thermistor. Fan, evaporator, door seals and heater all tested good. Unit tested good; used 1 WPW10383615 (Thermistor) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Victor, NY 14564

Jeremy

Job Details: 04/17/2023

Wash motor does not run. Motor tested out of resistance range and control not sending voltage. Ordering motor and control.; rqstng P&A on 1 WPW10591570 (SUMP & MOTOR) and 1 W11225084 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Fayetteville, NY 13066

Chuck G

Job Details: 04/17/2023

Lights flashing and UI is not responding to commands. I could not get the unit into diagnostics. Voltage tested good and connections tested good. Unit needs a main control W11629914 and UI W11622500. Customer stated that Bestbuy is exchanging unit due to it cant be repaired today. Called safety 7736186524

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/17/2023

"Customer stated that unit is making a grinding sound before it goes into spin. No codes. Sound confirmed by customer provided video, drain pump tested good. Replaced cam and actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good. ; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Syracuse, NY 13219

Chuck G

Job Details: 04/17/2023

Customer stated that unit is staying stuck on the rinse cycle. Unit would not calibrate or complete a diagnostic cycle. Replaced control . Calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Syracuse, NY 13208

Chuck G

Job Details: 04/17/2023

"Customer stated that after running a cycled the unit will not power on for a while. Thermal fuse and thermostats all tested good. Ordering motor 279827, blower wheel WP694089 and timer W10857612; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 W10857612 (Timer)"

We serviced a

WHIRLPOOL OVEN

Model UMC5225GZ0

Near Syracuse, NY 13219

Chuck G

Job Details: 04/17/2023

Customer stated that unit was not unlocking for a brief time. Upon arrival door was unlocking properly. I explained to the customer that she was dealing with a stuck lock and there are no parts available for this unit as its considered a total replacement unit. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14620

Andres V

Job Details: 04/17/2023

Customer stated unit was not washing dishes. I diagnosed unit used clear door and saw that pump is not spraying water. Unit needs new pump. ; ordrng 1 W11416363 (Sump and pump) and 1 W11545309 (Strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14606

Dave F

Job Details: 04/17/2023

Found defrost wire to heater was pulled out of connector . Fixed wire unit is now defrosting . If problem persists order W11650660 harness

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Lima, NY 14485

Jeremy

Job Details: 04/17/2023

Splines on basket hub and gearcase are stripped causing basket to not spin. Unit needs gearcase and basket hub replaced. Quoted for repair. Customer is unsure if they want to proceed with repair or buy new unit.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14612

Dave L

Job Details: 04/17/2023

Thermistor is not reading water temp properly. Ordering valveHousing 60 month parts and labor warranty ; ordrng 1 W11172234 (Housing)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS 2_RA43144

Near Rochester, NY 14612

Dave L

Job Details: 04/17/2023

Replaced regulator due to leak. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11449506 VALVE- GAS

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

James

Job Details: 04/17/2023

Replaced dsi and bake igniter. Customer is to monitor.

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Syracuse, NY 13219

Chuck G

Job Details: 04/17/2023

Unit not latching . Replaced latch. Unit tested good ; used 1 WPW10111905 (Catch) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14620

Andres V

Job Details: 04/13/2023

"I replaced the control board and tested unit on a diag, unit ran cycle successfully. I also started a normal cycle and watched it advance. ; dspstn on spec-tagged invntry: 1 W10890624 MOTOR and 1 W11428524 CAPACITOR"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/13/2023

Customer stated that they are hearing a grinding and clothes arent drying. After inspecting the unit i found that the motor and blower wheel tested bad. Ordering motor W11549461 and blower wheel WP697772; ordrng 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14617

James

Job Details: 04/13/2023

Unit not washing. 115v to pump at 8ohms. Need sump assembly. ; ordrng 1 W11665769 (Sump)

We serviced a

JENN AIR OVEN

Model JJW2430IL01

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/13/2023

Error code F2E0. I inspected unit and i removed all connections from console and reinstalled. Tested unit and unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Hilton, NY 14468

Dave L

Job Details: 04/13/2023

Replaced damaged tub. Leak checked and tested

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Hilton, NY 14468

Dave L

Job Details: 04/13/2023

Replaced stripped regulator. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 04/13/2023

Replaced broken ice maker due to a cracked mold. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Rochester, NY 14616

Dave L

Job Details: 04/13/2023

Replaced damaged spray arm

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Salina, NY 13088

Chuck G

Job Details: 04/13/2023

Customer stated a rattling sound. After inspecting unit i found missing/loose screws on the back panel. Tightened / replaced screws. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Salina, NY 13088

Chuck G

Job Details: 04/13/2023

"Customer states that unit is grinding. No codes. After inspecting unit i found that the cam, actuator and belt tested bad. Replaced cam, actuator and belt. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11239857 (Belt), 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Syracuse, NY 13212

Chuck G

Job Details: 04/13/2023

"No ice dispensing. Found that yoke on the auger motor is stripped. Ordering auger motor W11671282, yoke WP63052-2 and washer W11378860. ; ordrng 1 WP63052-2 (Yoke) and 1 W11378860 (Washer) and 1 W11671282 (Auger motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Irondequoit, NY 14622

James

Job Details: 04/13/2023

Filter stuck in housing due to fliter housing coming unclipped. Reconnected filter housing and removed filter several times. Unit functions properly. Left part.

We serviced a

JENN AIR OVEN

Model JJW2730DS01

Near Manlius, NY 13104

Chuck G

Job Details: 04/13/2023

"Error code F2E1. Console tested bad. Quoted customer to replace the console, i could not give a part eta due to availability. Customer declined repair"

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Syracuse, NY 13207

Chuck G

Job Details: 04/13/2023

"Unit not powering on. After inspecting unit i found that the unit is not getting the proper voltage, i tested at the unit and outlet. Outlet tested bad. I noticed that the top door hinge was loose, repaired hinge. Thermal fuse, door switch and thermostats all tested good. Issue with electric. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Syracuse, NY 13207

Chuck G

Job Details: 04/13/2023

"Unit not cooling. Freezer temp 48.6 and freak food temp 54.5. Compressor drawing .117 amps. Evaporator had no frost pattern. Ordering compressor WPW10507886, evaporator W10836706 and lokrings ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11504416 (8.5/8) and 2 W11506620 (8NK AL)s and 2 W11506620 (8NK)s and 1 W11506619 (8NK) and 1 W10898074 (Lokring prep) and 1 W11504445 (5/4) and 1 W11504420 (8/6) and 1 W11506623 (5NK) and 1 W11504431 (7/5)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14609

Dave L

Job Details: 04/13/2023

Replaced Gearcase due to unit not spinning out. Tested ok.

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Irondequoit, NY 14609

James

Job Details: 04/13/2023

Unit not defrosting. Tested heater. Replaced control and defrosted evap. ; used 1 Wpw10503278 (Jazz) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Webster, NY 14580

James

Job Details: 04/13/2023

Unit throwing long fill error. Tested unit and water flows through both valves when one valve is activated. Replaced valve assembly and calibrated. Tested successfully. ; used 1 W11165546 (Valve) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Webster, NY 14580

James

Job Details: 04/13/2023

Replaced rail and gear. Door closing properly.

We serviced a

AMANA OVEN

Model AER6303MFS2

Near Rochester, NY 14606

Andres V

Job Details: 04/13/2023

Has to reschedule cause she was not available till 430.; schdld next appmnt for 4/18 TUE !

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Webster, NY 14580

James

Job Details: 04/13/2023

"60 months warrantyUnit not agitating due to gearcase failure and seal leak. Replaced gearcase, cam, and actuator. Calibrated and tested successfully. ; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Dansville, NY 14437

Jeremy

Job Details: 04/13/2023

Shifter disengaged from splutch causing unit to not agitate. Replaced shifter according to SP W11531483. Unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Syracuse, NY 13219

Chuck G

Job Details: 04/13/2023

Error Code F2E3. Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Caledonia, NY 14423

Jeremy

Job Details: 04/13/2023

Unit has F0E5 out of balance code. Found faulty suspension. Ordering suspension.; ordrng 1 W11217817 (SUSPENSION)

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Jeremy

Job Details: 04/13/2023

"Called customer, no service needed."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Victor, NY 14564

Jeremy

Job Details: 04/13/2023

"Broiler is intermittent to ignite and doesn't always produce a full flame. Ordering burner and ignitor.; ordrng 1 W10333842 (Broil Ignitor) and 1 W10439242 (Broiler Burner), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV02

Near Webster, NY 14580

James

Job Details: 04/13/2023

Door intermittent to seal and ff at 45. Found freezer rail sticking on lh side and doesn't always self close. Door gap is wide at top on ff doors. Replace rails and adjust ff doors. ; ordrng 1 WPW10397636 (Adapter) and 1 WPW10397635 (Adapter)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Rochester, NY 14615

Dave L

Job Details: 04/13/2023

"Customer has not had out of balance issues since last visit. E3f3 error stored in diagnostics. The water valve is missing its thermistor ordering water valve assembly ; ordrng 1 W11624934 (Water valve assembly), dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf555sdfz16

Near Rochester, NY 14612

Dave L

Job Details: 04/13/2023

Filter door would not close. New door still binds on liner. Was able to push the liner up and out of the way without cosmetically altering the unit. Freezer door is not making good contact with the switch. Shimmed and adjusted door. Tests ok

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Farmington, NY 14425

Jeremy

Job Details: 04/13/2023

"Unit has burning smell. Belt slipping and overheating causing smell. Replaced belt and idler, unit checks good.; used 1 4392065 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/13/2023

"Replaced gearcase, motor, cam, capacitor and pulley shield. Unit now has F7E1 error. Found shifter shorted causing control failure. Ordering control and shifter.; rqstng P&A on 1 W11543998 (CONTROL) and 1 W10913953 (Actuator), dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR 1 W10721967 CAM , and 1 W11239857 BELT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS1

Near Bloomfield, NY 14469

Jeremy

Job Details: 04/13/2023

"Replaced faulty door latch. Latch no longer catches, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ0

Near Rochester, NY 14624

Andres V

Job Details: 04/13/2023

Customer stated unit was leaking. I diagnosed unit found leak to be coming from water supply valve. I fixed seal and unit is no longer leaking.

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JT0

Near Rochester, NY 14624

Andres V

Job Details: 04/13/2023

"Went to replace the harness and saw that wires where actually rubbing the back panel and caused them to be cut. I replaced the main harness, bake harness and temp sensor. Tested unit, it is working properly now ; dspstn on spec-tagged invntry: 1 W11161843 HARNS- WIRE"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near North Chili, NY 14514

Andres V

Job Details: 04/13/2023

Customer stated unit is not heating up to proper temp every time. I diagnosed unit but did not find any error codes. Both elements are good but unit is having an intermittent issue with Control ; ordrng 1 W11548749 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM00

Near Rochester, NY 14620

Andres V

Job Details: 04/13/2023

Customer stated unit is freezing in fresh food section and warm in freezer. This is an indication unit is low on refrigerant. Unit needs new evaporator. ; ordrng 1 W11504415 (Lok ring 8.5/8) and 2 W11506620 (8 nk)s and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6 Lok ring) and 1 W11506619 (8nk 5/16) and 1 W11504445 (5/4) and 1 W11504436 (6/1.8) and 1 W11504434 (6/2 nr) and 1 W11504431 (7/5) and 1 W1126760 (Compressor) and 1 W10836706 (Evaporator)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, NY 14534

Andres V

Job Details: 04/13/2023

Customer stated unit is making a loud noise and shaking excessively. I diagnosed unit found noise to be coming from bellow. I leveled legs and pushed unit back into place. I'm ordering new bellow and ACU. ; ordrng 1 W11314648 (Bellow) and 1 W11322901 (Acu)

We serviced a

FRIGIDAIRE RANGE

Model FFGF3053LSH

Near Avon, NY 14414

Jeremy

Job Details: 04/13/2023

"Oven does not heat and rear burners do not ignite. Found faulty bake ignitor and spark Module. Replaced ignitor, oven now heating. Ordering spark Module.; ordrng 1 808608802 (Spark Module) and 1 Sh15 (Shipping), used 1 12400035 (IGNITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X16DW04

Near Greece, NY 14616

James

Job Details: 04/13/2023

"Freezer dead. Leds flash when power is reset and then turn off. Need control box. ; rqstng P&A on 1 W11496873 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Churchville, NY 14428

Dave L

Job Details: 04/13/2023

"Replaced control and drive system. Did not find any stored error codes. Unit shifts, spins and agitates. Customer to monitor."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ05

Near Rochester, NY 14626

James

Job Details: 04/13/2023

Both gaskets torn. Replaced gaskets and molded with heat gun.

We serviced a

KITCHENAID COOKTOP

Model KGCT305ABL0

Near Rochester, NY 14618

Andres V

Job Details: 04/13/2023

Customer stated unit would not stop sparking when lighting a burner. Customer told me that he turned power off and then back on and unit started working properly. I diagnosed unit to try and get unit to duplicate issue but could not get it to. Customer is to monitor unit and let us know if it happens again.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 04/10/2023

"Unit is making excessive noise and shaking excessively during spin. Found broken suspension bushings and loose belt. Ordering suspension kit, belt and cam.; ordrng 1 W11239857 (BELT) and 1 W11396716 (SUSPENSION) and 1 W10721967 (CAM)"

We serviced a

GE DRYER

Model GTX22EASK0WW

Near Rochester, NY 14608

Andres V

Job Details: 04/10/2023

"Customer stated unit would not start. Diagnosed unit found door won't close fully cause lint trap doesn't go down. Cleaned out lint, lint trap now sites flush and door closes. Unit is working properly."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Fairport, NY 14450

Andres V

Job Details: 04/10/2023

Customer stated unit was squeaking. I diagnosed unit found noise coming from belt. I replaced belt and tested it. Unit is working properly.; used 1 W11239857 (Belt) from stock

We serviced a

MAYTAG OVEN

Model MGR6600FZ2

Near Geneseo, NY 14454

Jeremy

Job Details: 04/10/2023

Replaced center burner for poor ignition. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Avon, NY 14414

Jeremy

Job Details: 04/10/2023

Wire harness that plugs into UI is broken. Need to order deli drawer.; rqstng P&A on 1 W10815668 (Deli Drawer)

We serviced a

MAYTAG DRYER

Model MGDE300VW1

Near West Henrietta, NY 14586

Jeremy

Job Details: 04/10/2023

Customer smelling gas during drying cycle. Found weak gas valve causing inconsistent ignition. Ordering burner Assembly.; ordrng 1 280119 (Burner Assembly) and 1 Sh15 (Shipping)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Palmyra, NY 14522

Jeremy

Job Details: 04/10/2023

"Went to home, customer refused service."

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS4

Near Walworth, NY 14568

Jeremy

Job Details: 04/10/2023

"Unit is leaking from hose between sump and wash motor. Replaced sump, unit no longer leaking."

We serviced a

MAYTAG WASHER

Model MHW5630HC

Near Macedon, NY 14502

Jeremy

Job Details: 04/10/2023

Complaint unit not draining. Product not in location with water supply or drain. Plugged unit in found no error codes. Verified drain pump and spin operation in diagnostics. Unit needs to be in location with water supply and drain if further service is needed. Unit appears to be working as designed.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brockport, NY 14420

Dave L

Job Details: 04/10/2023

Replaced tub and suspension due to auto balance error. Ran diagnostics to recalibrate. Unit is now throwing a inlet thermistor error code before it finishes calibrating. Discovered that the water valve is missing its inlet thermistor. Ordering valve assembly to install thermistor; ordrng 1 W11624934 (Valve assembly)

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Macedon, NY 14502

Jeremy

Job Details: 04/10/2023

Unit not spinning clothes out. F5E2 error for door lock failure. Lock tested good per tech sheet. Ordering control board.; rqstng P&A on 1 W11322901 (Control)

We serviced a

KITCHENAID OVEN

Model KOSE900HBS00

Near Spencerport, NY 14559

Dave L

Job Details: 04/10/2023

Installed UI. Oven still powering on as a double oven. Re ordering UI again; ordrng 1 W11400291 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW4930XW3

Near Rochester, NY 14617

Dave L

Job Details: 04/10/2023

Washer would not spin all the way dry due to pressure sensing being off. Tightened pressure hose and re calibrated unit. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Macedon, NY 14502

Andres V

Job Details: 04/10/2023

Customer stated unit stopped dispensing water and making ice. Diagnosed unit found water supply was shut off. Turned back on and tested it. Unit is working properly

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Andres V

Job Details: 04/10/2023

"Cleaned out vent and inside of unit and inspected rollers, pulley and belt."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS1

Near Bloomfield, NY 14469

Jeremy

Job Details: 04/10/2023

Door latch is catching causing door to get stuck requiring extra force to open. Ordering door latch and strike.; ordrng 1 W11412299 (Latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Dansville, NY 14437

Jeremy

Job Details: 04/10/2023

Customer concerned about noises coming from unit. Stated it sounded like groaning and whistling noises. I explained that noises like that are consistent with refrigerator operation. Unit was running quietly during visit and cooling properly. Advised customer to try and capture recording of sound if they are still concerned about it. Unit operating as expected.

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Rochester, NY 14616

Dave L

Job Details: 04/10/2023

Customer concerned with rattling noise coming from dryer. Found broken blower. Replaced blower. Tested ok; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Webster, NY 14580

Andres V

Job Details: 04/10/2023

Called techline again to let them know issue is still ongoing. Techline suggest clearing pressure hose and running afresh tablet. Sr7735070748

We serviced a

WHIRLPOOL RANGE

Model KFEG504KPS3

Near Webster, NY 14580

Andres V

Job Details: 04/10/2023

"Customer stated unit would not stop convection cycle when it was turned off. Relay was staying open, I replaced the control. Tested unit, now working properly."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Irondequoit, NY 14609

Andres V

Job Details: 04/10/2023

"Customer stated unit was making a grinding noise. I could not duplicate noise but customer had recording. noise sounded like belt or cam sqt sent both parts out, I replaced them and tested it. Unit is working properly. W11239858 belt W10721967 cam"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14626

Dave L

Job Details: 04/10/2023

Replaced intermittently operating console. Customer toMonitor.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, NY 14609

Andres V

Job Details: 04/10/2023

Checked parts before installing them and saw that they sent out the wrong part. Reordering side panel. ; ordrng 1 WPW10162245 (Side panel)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Brockport, NY 14420

Dave L

Job Details: 04/10/2023

Found drain blockage in plump clean out causing a long drain error. Cleaned pump. Tested ok. ; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Brockport, NY 14420

Dave L

Job Details: 04/10/2023

Customer states hot water valve has been leaking into machine. Replaced valve assembly. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Clay, NY 13041

Chuck G

Job Details: 04/10/2023

Customer stated that unit stopped freezing a few weeks ago. Fresh food temp 34.7 and freezer temp 8.8. Compressor drawing .71 amps evaporator has a full frost pattern. I explained to the customer that the issue is with the ambient temperature as the unit is in the garage which is not heated. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Salina, NY 13090

Chuck G

Job Details: 04/10/2023

"Unit not spinning out. Codes F7E1. Replaced basket , hub and gearcase. Calibrated unit. Ran a diagnostic cycle - operated as intended. Unit tested good."

We serviced a

JENN AIR 50#IM 18' FS

Model JUIFX15HX01

Near Clay, NY 13088

Chuck G

Job Details: 04/10/2023

"Replaced drain pump , tube , clamps and leg. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Syracuse, NY 13208

Chuck G

Job Details: 04/10/2023

"Fresh food compartment not cooling. Freezer temp 2.3, deli drawer/produce bins temps 34.3 fresh food 54.4. I found that someone has cut into all the air tower vents to open them up preventing the air flow to make it up the air tower. I used sealed putty to block the vents that was cut out enabling the air flow to make it up the air tower. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Warners, NY 13164

Chuck G

Job Details: 04/10/2023

Customer canceled service.

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Memphis, NY 13112

Chuck G

Job Details: 04/10/2023

"Upon replacing compressor i discovered that the suction port was 10mm. Ordering 10/8 W11504413, 10/6 W11504414 and 5NK W11506623. ; ordrng 1 W11504413 (10/8) and 2 W11504414 (10/6)s and 1 W11506623 (5NK line)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 03/30/2023

"Customer stated washer is shaking/vibrating excessively. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Ran Drain and spin, found front left foot tapping on floor, adjusted front left foot, washer stopped vibrating excessively. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14611

Andres V

Job Details: 03/30/2023

I replaced the single valve. Tested it unit is dispensing water.