Service History 62 - Appliance Tec

We serviced a

MAYTAG WASHER

Model A883

Near Rochester, NY 14604

Andres

Job Details: 06/16/2022

Customer wanted me to make sure unit was not leaking because the previous call the outlet had no power so I could not test unit. I ran a normal cycle and watched timer advance. Put unit into a high spin speed and made sure unit drain and that their were no leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rush, NY 14543

Jeremy

Job Details: 06/16/2022

"Customer stated unit making loud banging noise when starting to spin. Found noise is coming from gearcase and motor pulley is wobbly. Ordering gearcase, belt, cam and motor.; ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11454734 (GEARCASE) and 1 W10890624 (DRIVE MOTOR) and 1 W10752283 (WASHPLATE) and 1 W10752187 (Screw)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, NY 14624

Andres

Job Details: 06/16/2022

Customer stated unit was not making ice constantly. Diagnosed unit and found that their was frost build up around the door switch causing it not to be able to work properly and ice maker to not cycle. Cleaned out switch and informed customer that they need to make sure door is closed all the way so no warm air gets inside unit and cause frost.

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Henrietta, NY 14467

Jeremy

Job Details: 06/16/2022

Customer stated oven door would not open and close properly and that the inner door glass had fallen. Found that lower part of frame on both sides is damaged and that storage drawer will not open and close properly. See attached photos. Called techline to report damage to frame. SR# 7733899234

We serviced a

WHIRLPOOL RANGE

Model GY397LXUS03

Near Victor, NY 14564

Dave F

Job Details: 06/16/2022

Buttons on the unit are not working some numbers and the bake button . The membrane is not working . Unit needs new membrane and control . Ordering parts ; ordrng 1 WPW10207928 (swtch-memb) and 1 WP8507P390-60 (cntrl-elec)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Rochester, NY 14606

Andres

Job Details: 06/16/2022

Customer stated that unit was freezing but then would get warm. When she opened the door she noticed the back wall was covered in frost. when I arrived unit was unplugged I plugged unit in and took amp draw of compressor. Unit was pulling between .9 and 1 amp. I called whirlpool to get this noted and was asked about pressures but I don't have the capability to do that. I let unit sit for 30min plugged in to look at frost pattern. Unit seems to have a good frost pattern and starting to cool. I believe she's having a defrost issue. Sr 7733899920; ordrng 1 W11496873 (Cold control) and 1 WPW10383615 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Rochester, NY 14621

Andres

Job Details: 06/16/2022

"Called customer to let them know I was on my way but they did not answer so I left a voicemail. Showed up to house no one was home waited 15 min but no one showed up, left door tag."

We serviced a

WHIRLPOOL DISHWASHER

Model Wdt750sahz0

Near Livonia, NY 14487

Dave F

Job Details: 06/15/2022

"Unit was leaking water from front door and tub. Put unit in diagnostics and found the bottom spray arm was tidal waving from crack in lower arm. Noticed top spray arm was clogged. Customer top rack adjuster was busted. Quoted customer for repair customer wants to repair himself, Requested us to order parts for him and send direct . Ordering parts ; ordrng 1 W10712395 (adjuster ( direct ship)) and 1 WPW10498900 (spray arm (direct ship)) and 1 W10837249 (spray arm lower (direct ship))"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Hilton, NY 14468

Dave L

Job Details: 06/15/2022

Spray arms are clogged causing poor washing. Ordering spray arms. ; rqstng P&A on 1 W11101428 (Spray arm lower) and 1 WPW10448645 (Spray arm upper)

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Penfield, NY 14526

James

Job Details: 06/15/2022

Freezer not defrosting. Heater functions in test 6. Defrosted evap. Need control ; ordrng 1 W10843055 (Control) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Hamlin, NY 14464

Dave L

Job Details: 06/15/2022

Drum scrapes when it turns. Flipped lid and removed small screw from drum felt. Tested ok after.

We serviced a

WHIRLPOOL FREEZER

Model MRT118FFFE

Near Ontario, NY 14519

James

Job Details: 06/15/2022

Unit frosting on top edge of freezer. Adjusted freezer door and molded gasket. Customer is to monitor.

We serviced a

GE DISHWASHER

Model GDF630PGM0BB

Near Webster, NY 14580

James

Job Details: 06/15/2022

"Unit is dead. 115v into control, 4v to user interface. Need ui ; ordrng 1 WD21X25727 (Ui) and 1 Sh15"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Webster, NY 14580

James

Job Details: 06/15/2022

Rh gasket torn. Left parts. Ordering gasket. ; ordrng 1 W10830162 (Gasket)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, NY 14526

James

Job Details: 06/15/2022

"Membrane switch came in stainless, not black. Part number is correct. Replaced parts and verified operation. Ordering membrane again. Inspect that it is black. Unit needs to be leveled on return; ordrng 1 W10877766 (Ui membrane)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ

Near Rochester, NY 14621

Andres

Job Details: 06/15/2022

Replaced door on refrigerator. Made sure it was sealing properly. Set temp to recommended setting.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14613

Andres

Job Details: 06/15/2022

Customer stated unit came apart and top panel was not secured down. I took unit apart and noticed that the pulley on the motor broke off and also front panel is not aligning right with the cavity of the unit.; ordrng 1 279827 (Motor) and 1 W10806345 (Front panel)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Fairport, NY 14450

Dave F

Job Details: 06/15/2022

Replaced Ice Maker for motor not working. Tested unit. Unit tested good.; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Bloomfield, NY 14469

Jeremy

Job Details: 06/15/2022

Customer stated washer would not fill. Checked and found control board is not sending voltage to the fill valve. Ordering control board.; ordrng 1 W11170317 (Control)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Rochester, NY 14613

Andres

Job Details: 06/15/2022

Customer stated door was rusting in the front and also door seal was coming off. For the door since it is not a functional repair it will not be covered under the warranty. I did repair door seal so it stays on door and no longer comes off.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Macedon, NY 14502

Dave F

Job Details: 06/15/2022

"Replaced LED Control, Main Control, UI Control, Motor and Shaft. Tested unit. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Victor, NY 14564

Jeremy

Job Details: 06/15/2022

"Upper rack adjusters were ordered, need lower rack roller. Ordering roller; ordrng 1 W11551383 (Roller)"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Victor, NY 14564

Jeremy

Job Details: 06/15/2022

"Customer stated unit is making knocking noise during agitation. Found some play in rotor when bolted to transmission causing noise. Ordering rotor, slider, and gearcase.; ordrng 1 W11260238 (Rotor) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Ogden, NY 14559

Dave L

Job Details: 06/15/2022

Replaced controls due to defrost issue. Verified rc defrost heater operation in diagnostics.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 06/15/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Andres

Job Details: 06/15/2022

Customer stated unit did not spin clothes out. Diagnosed unit and noticed that basket was not moving freely. Look underneath and took cover off and saw that bolt holding down the splutch was loose causing splutch to come down and get stuck on the cover.

We serviced a

GE DRYER

Model DDG7288MBL

Near Fairport, NY 14450

Jeremy

Job Details: 06/15/2022

"Unit will not heat. Found no voltage getting to ignitor, unit needs timer. Also found belt is slipping and idler pulley is loud. Would need new pulley, belt, and ignitor and possibly coils. Cost of repair outweighs cost of new machine."

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY04

Near Canandaigua, NY 14424

Dave F

Job Details: 06/15/2022

Ice maker not making ice . Ice maker not getting power to it . Found the wire harness on the bottom of the freezer door was torn . Unit needs new door. Marcone shows discontinued door . Ordering door LW10637851 seeing if it is else where .; rqstng P&A on 1 LW10637851 (dor-fip) and 1 WPW10251076 (icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near North Chili, NY 14514

Dave L

Job Details: 06/15/2022

Found that the noise the customer was hearing was just the water valve energizing. This customer does not have a water supply. Unplugged ice maker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZHV00

Near Canandaigua, NY 14424

Dave F

Job Details: 06/15/2022

Freezer bulbs are out . Socket has power going to it . Ordering new bulbs W11518235; ordrng 2 W11518235 (Freezer bulb)s

We serviced a

KITCHENAID DISHWASHER

Model KDHE404DSS0

Near Pittsford, NY 14534

Jeremy

Job Details: 06/15/2022

"Customer stated unit would not run. Checked and found unit will not drain. Found foriegn object lodged in drain pump seizing impeller. Removed obstruction, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Webster, NY 14580

James

Job Details: 06/15/2022

Unit not making ice due to frozen fill tube. Defrosted fill tube and tested icemaker. If problem persists replace valve. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Rochester, NY 14606

Dave L

Job Details: 06/15/2022

Gaskets are loose. Fastened gaskets with adhesive.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Henrietta, NY 14467

Jeremy

Job Details: 06/15/2022

Customer complained about rust on inner door and inside of tub. Found what appears to be oxidation/rust spots on inner door and tub most noticeable around bottom of tub gasket and lower door seal. See attached pictures for detail.; ordrng 1 W11035418 (Inner Door) and 1 WPW10681506 (Stainless Tub)

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW2

Near Rochester, NY 14620

Andres

Job Details: 06/15/2022

Customer stated unit was not spinning or rinsing. When I got there unit was working properly and I could not duplicate issue. Timer could have a dead spot where it does not advance. I reccomended that customer gets timer and agits replaced but customer wants to do a load first to see if it is working now. If they call back order dog agits 80040 and timer. WP3955765

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, NY 14622

James

Job Details: 06/15/2022

Inspected unit and its still leaking from suction line. Called techline. They said to shorten cap tube and install filter drier. Replaced panel. Sealed system. Techline wants repair documented with pictures. ; ordrng 1 WPW10143759 (Uv) and 1 W11504436 (6-1.8) and 1 W11504445 (5-4) and 2 W11506627 (1.8)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Rochester, NY 14609

Dave L

Job Details: 06/15/2022

Replaced jammed ice maker. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Andres

Job Details: 06/15/2022

Part did not arrive.; ordrng 1 W11546685 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Pittsford, NY 14534

Andres

Job Details: 06/15/2022

Customer states that door was scratch when delivered. She called about it and they sent her a new freezer door but not the handles or the deli drawer door. ; ordrng 1 W11045129 (Handle) and 1 W11045125 (Freezer handle) and 1 W11435354 (Deli drawer door) and 1 W11045125 (Deli drawer handle)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Irondequoit, NY 14617

James

Job Details: 06/15/2022

Complaint that gas was on and igniters werent trying to spark. Tested unit and locks work on valves. Burners not igniting everytime. Fl burner leaks when its off for 1-2 seconds. Ordering manifold. ; ordrng 1 W10806878 (Manifold)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM0

Near Geneseo, NY 14454

Jeremy

Job Details: 06/15/2022

Customer stated unit would not drain and that they vacuumed standing water from unit. Checked and found F8E2 and F6E4 error codes. Ran diagnostic cycle and all functions check good. Possible customer removed obstruction when vacuuming water from unit.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/15/2022

"F10E5 diverter leak error. F10E2 wax motor error. Put unit in diagnostics, shut off mid cycle, Tested again, went through full cycle good. Did not find any leaks. Wax motor is Working according to tech sheet it says to order sump W11416362 and control W11410066 for wax motor. Ordering parts ; ordrng 1 W11410066 (Control) and 1 W11416362 (Sump)"

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Rochester, NY 14626

Dave L

Job Details: 06/15/2022

Seal on gearcase is leaking ordering gear case; ordrng 1 W11454734 (Gearcase) and 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Rochester, NY 14612

Dave L

Job Details: 06/15/2022

Replaced door due to poor insulation near fill tube. Customer to monitor ; dspstn on spec-tagged invntry: 1 LW11026428 DOOR- BLACK

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, NY 14534

Andres

Job Details: 06/15/2022

"Customer states that theirs soap residue left on dishes when cycle is done. Started a normal cycle on unit and made sure spray arms were moving freely, when doing so I noticed that the water going in was cold water not hot water which can cause dishes to not get as clean as they should be. I Explained this to customer and let her know she needs hot water. Also the cover on the UI is coming off.; ordrng 1 W11460908 (Control panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFI2089AES

Near Rochester, NY 14623

Andres

Job Details: 06/15/2022

"Called customer to inform them I was on my way but did not answer so left voicemail. Showed up to house but no one was home, waited 15 min left door tag."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Rochester, NY 14618

Andres

Job Details: 06/15/2022

Customer stated unit was shutting off randomly for about 6 hrs then turn back on by itself. This has happened a few times since they have bought the unit. I checked all the wiring and board but did not see anything wrong with it. I believe unit is having an intermittent issue with the ACU.; ordrng 1 W11088878 (Acu)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Rochester, NY 14618

Andres

Job Details: 06/15/2022

Customer stated unit would not turn on in a bake cycle. Diagnosed unit and found that igniter is not getting hot enough causing unit not to release any gas. Had igniter with me replaced it and tested unit. Burner turned on and is working.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Hilton, NY 14468

Dave L

Job Details: 06/15/2022

Replaced control and fan harness due to defrost issue. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC

Near North Syracuse, NY 13212

Chuck

Job Details: 06/15/2022

Customer stated that lid was locked. Lid lock tested bad but after quoting the customer she declined the repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/15/2022

Replaced element for brass bushing due to service pointer. Tested unit. Unit checks good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14612

James

Job Details: 06/15/2022

Replaced damper and gasket. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11087463 DAMPER

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Liverpool, NY 13088

Chuck

Job Details: 06/15/2022

"Customer is having problems selecting the temp. No codes. Unit completed a diagnostic test cycle normally. I inspected unit and found no issues with the console. I showed the customer how to use the functions, cycle selection and settings. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Syracuse, NY 13208

Chuck

Job Details: 06/15/2022

"Customer stated that unit will not go into a spin cycle. Error code F8E1-long fill. The unit successfully completed a diagnostic test cycle. I made sure pressure hose is clear of debris. I leveled unit, verified that hot and cold water valves are on and calibrated unit. i ran a quick wash cycle in which it completed successfully. Customer was no using HE detergent. I explained to the customer about the proper amount of he detergent to use and cycle section. Unit tested good"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Marcellus, NY 13108

Chuck

Job Details: 06/15/2022

"Replaced right & left lower drawer slides, drawer and LP conversation kit and front left burner head. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW0

Near Elbridge, NY 13060

Chuck

Job Details: 06/15/2022

Customer stated that she is hearing a squeaking noise. Error code found F7E1-tachometer missing. Ran a diagnostic test cycle to confirm noise. The noise was coming from the belt. Replaced belt W11239857. I ran another diagnostic test cycle to confirm that the noise was no longer present. Unit tested good ; used 1 W11239857 (Belt) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Rochester, NY 14606

Andres

Job Details: 06/10/2022

"Replaced switch and watched burner to see if it would turn on by itself, burner did not turn on by itself and is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Liverpool, NY 13090

Chuck

Job Details: 06/10/2022

"Customer stated drain pump would not shut off. Code found F8E4- float switch. I remove the drip pan and remove water from pan. Reinstall float switch and pan. I ran a diagnostic tech cycle, no water was coming from the unit, i explained to the customer how to load the bottom rack of unit to assure that no water leaks from the door. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Clay, NY 13041

Chuck

Job Details: 06/10/2022

Customer stated that on the bulky cycle the unit did not finish the cycle. Error codes found F5E2-lock failure and F0E5-out of balance. I cleared codes and ran a diagnostic test cycle in which the unit operated normally. Lid lock tested good. I explained to the customer how to use and what to wash on the bulky cycle. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS5

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/10/2022

Found faulty interlock switch causing cooling fan to run when door is closed. Replaced interlock assembly. Unit checks good.; used 1 W11244490 (INTERLOCK) from stock

We serviced a

WHIRLPOOL DRYER

Model WFW92HEFC0

Near Pittsford, NY 14534

Jeremy

Job Details: 06/10/2022

"Unit has F9E1 error code. Found foreign objects in drain pump filter restricting drain. Removed restriction, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Penfield, NY 14526

Andres

Job Details: 06/10/2022

Replaced both spray arms on unit.

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/10/2022

freezer temp was 9 degrees under product. Unit has full frost pattern. But had some ice build up around thermistor and fan shroud . Defrosted area and unit is building a frost pattern customer will monitor. . If problem persists could be sealed system issue but order evap thermistor WPW10383615 And fresh food thermistor WPW10384183

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZBM00

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Drain tube was frozen . Cleared duck bill on drain and defrosted freezer. Installed wire to wire that goes down to drain hole . Leveled unit so the water will go to the right as it was leaning left . Adjusted freezer door so it closes properly. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XEB4

Near Rochester, NY 14618

Dave F

Job Details: 06/10/2022

"Ice maker did not come with bail arm . Ordering bail arm and bring ice maker back with ; ordrng 1 W11285509 (Bail arm), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 06/10/2022

Replaced controls and adjusted feet so doors close better. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXWHA

Near Macedon, NY 14502

Andres

Job Details: 06/10/2022

Customer stated unit was leaking from bottom right corner and rack adjuster was also falling off. I reccomended customer gets bottom seal replaced. Spray arms and manifold looked good did not see any cracks. Rack adjuster is cracked and doesn't hold the wheel; ordrng 1 WPW10497235 (Seal) and 1 W10712394 (Rack adjuster)

We serviced a

JENN AIR COOKTOP

Model CG200B

Near Pittsford, NY 14534

Jeremy

Job Details: 06/10/2022

Found ignitor loose and misaligned with burners on left hand side. Tightened and adjusted ignitor and cleaned burners. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Rochester, NY 14620

James

Job Details: 06/10/2022

Replaced capacitor and calibrated. Ran drain and spin successfully. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

Andres

Job Details: 06/10/2022

Replaced door on unit. Tried to replace rails but they are riveted on and new rails did not come with screws to hold it down. Rails that are on fridge seem to be working properly and bring the door in so it seals correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Ontario, NY 14519

Andres

Job Details: 06/10/2022

Customer stated unit was not cooling in fresh food section. Put unit into a diagnostic mode and ran the evap fan test. Fan did not turn on so I took off back panel and tested voltage to fan. Fan is getting 120v but not turning. Unit needs new fan motor.; ordrng 1 W11024089 (Fan motor)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14618

Jeremy

Job Details: 06/10/2022

"Replaced broken element, unit checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Webster, NY 14580

Andres

Job Details: 06/10/2022

Replaced evaporator fan. Put unit into diagnostic mode and tested fan. Fan turned on and is working properly.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Penfield, NY 14526

Andres

Job Details: 06/10/2022

"Customer stated unit was not filling with enough water. I explained to customer that this is the way new washers are, they do not fill as much as the old washers do. They sense how many clothes are in the basket and add water accordingly."

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ10

Near Webster, NY 14580

Andres

Job Details: 06/10/2022

Customer stated that when unit fan was turned on the fan was blowing into home and not out. Called whirlpool because I wasn't sure of this issue. Whirlpool told me that this is a install issue and not anything going on with the microwave. I explained this to customer and he states that unit was installed correctly. He is going to return microwave and get a different one .Sr 7733850720

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14618

Jeremy

Job Details: 06/10/2022

"Unit has F8E4 for float switch open. Found water in drip tray. Ran unit could not find any leaks. Found price of ceramic in filter possibly leading to overfill. Removed foreign object, Unit operating as expected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14606

James

Job Details: 06/10/2022

Unit leaking from drain and pushing door open. Defrosted drain and verified door sealing. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Rochester, NY 14616

James

Job Details: 06/10/2022

Ff door came in stainless steel. Part number is correct for white. Need badge. Inspected freezer door. Customer opted to replace both doors at same time. Told customer to dispose of incorrect door. ; ordrng 1 LW10646224 (Door) and 1 W11178521 (Badge)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14612

James

Job Details: 06/10/2022

Unit not drying dishes. Door panel loose. Open winding on heater circuit. Found thermostat unplugged. Plugged in t stat and tightened door panel. Tested diagnostics cycle and heater powered on. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14609

Jeremy

Job Details: 06/10/2022

"Unit would not start. Checked and found open thermal fuse. Replaced thermal fuse, unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

AMANA MICROWAVE

Model AMV2307PFS4

Near Hilton, NY 14468

James

Job Details: 06/10/2022

Replaced control and tested. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14626

Jeremy

Job Details: 06/10/2022

Replaced ACU for communication error with MCU. Unit checks good.

We serviced a

AMANA REFRIGERATOR

Model SQD26VL

Near Fairport, NY 14450

Dave F

Job Details: 06/10/2022

Unit is running but there is no frost pattern . Compressor doesnt sound so good and unit is very hot . Unit is having a sealed system issue. Customer is going to seek a new unit .

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Unit is turning off randomly and showing PO . Checked left drawer UI and harness were good . Tested ice maker multiple times and worked. Checked fans turned on and off both sections tested good . Tested heater in diagnostics tested good .Customer did say the lights in the fresh food were delayed when opening the door this could be an indication of LED board going bad or another DC power circuit issue . Customer has had ice maker turned off and unit has not turned off . Turned ice maker back on if unit does it recommend replacing ice maker first W11579560 .customer will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Irondequoit, NY 14609

Andres

Job Details: 06/10/2022

Customer stated that gasket had fallen off. Reinstalled gasket and made sure it stayed on.

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Rochester, NY 14612

James

Job Details: 06/10/2022

Maytag 5 year warrantyUnit loud due to blower wheel unscrewed from motor. Installed blower with loctite and checked rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

FRIGIDAIRE OVEN-MW COMBO

Model n/a

Near Rochester, NY 14624

Jeremy

Job Details: 06/10/2022

Unit does not have a model serial tag. Only able to locate serial number. Diagnosed unit to faulty control board. Unable to look up new part number due to not having model number. Tried searching by part numbers printed on board with no success. If customer is able to locate model number order oven control board.

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Caledonia, NY 14423

Jeremy

Job Details: 06/10/2022

"Replaced control and console due to not starting. Tested unit, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14612

James

Job Details: 06/10/2022

Unit leaking under pantry drawer and mullion sticks and hots door. Removed ice and steamed drain water leaking from ice maker duct. Replaced icemaker and removed ice buildup. Tested icemaker successfully. Greased mullion and adjusted feet so doors close properly. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Port Byron, NY 13140

Chuck

Job Details: 06/10/2022

"Customer stated that fabric softer is leaking from dispenser when she pours it into the compartment. No codes. I ran a diagnostic test cycle and could see no water leaking from dispenser. I inspected the dispenser area and noticed that the tray was not snapped into place, i removed tray and reinstalled it. I then asked the customer to pour the softener into the compartment and the dispenser was not leaking softener. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Water tubing is cracked repaired tubing due to over heating from the condenser fan not running . Unit needs new condenser fan . Ordering part . Customer is paid in full ; ordrng 1 WP2188874 (condenser fan motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Replaced UI . Defrosted unit. Replaced Evap thermistor foil taped and zip tied in location . Ran test 4 tested good .Replaced fan scroll . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Auburn, NY 13021

Chuck

Job Details: 06/10/2022

Replaced door seal. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5500FW

Near Syracuse, NY 13208

Chuck

Job Details: 06/10/2022

Replaced control panel. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JB0

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

"Customer stated dual element burner not staying on high. Called techline to verify operation of burner SR# 7733833468. Informed that if 2 quarts of water boil in 17-20 minutes burner is operating as expected. Water boiled in 15 minutes, unit operating as expected."

We serviced a

MAYTAG WASHER

Model BRAVO

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

No service needed

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW0

Near Waterloo, NY 13165

Chuck

Job Details: 06/08/2022

Upon taking the top of the washer off i found a rust trail coming from the inlet water valve assembly housing W11173597 that also needs to be replaced. I quoted the customer the extra for the part but then they declined the repair and is going to purchase a new unit instead. The customer would like a refund for the parts that where paid for. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WFC8090GX0

Near Nunda, NY 14517

Dave F

Job Details: 06/08/2022

Replaced door for UI not responding and not working. Replaced bellow for abrasion. Unit tested good ; dspstn on spec-tagged invntry: 1 W11280150 DOOR

We serviced a

WHIRLPOOL MICROWAVE

Model MMV4207JZ0

Near Hilton, NY 14468

Dave L

Job Details: 06/08/2022

Replaced control and display. Tested ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Rochester, NY 14608

James

Job Details: 06/08/2022

Replaced icemaker. Icemaker cycled after install. One year warranty on repair. Sc paid last visit. ; used 1 Sh15 from stock