Near Irondequoit, NY 14609
Evan
Job Details:
06/20/2020
DRYER WHIRLPOOL MEDX655DW1
Customer stating unit will not power up. Upon inspection discovered that power cord has short in cord causing issue. Tech is not in normal vehicle where power cord is truck stock. Tech to return Monday afternoon to install cord
Near Irondequoit, NY 14622
Evan
Job Details:
06/20/2020
WASHER WHIRLPOOL WTW5000DW1
Customer stated unit was not responding to commands. Discovered that lid lock is causing issue. Lid lock is truck stock will return with lock ; used 1 W11307244 (LATCH) from stock
Near Rochester, NY 14626
David
Job Details:
06/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Door is difficult to open after either door is opened due to suction. Air relief holes on gasket had flashing. Cleared flashing. Door opens slightly easier. Called Techline to document. They recommended replacing gaskets if the customer was not satisfied. Ordering gaskets Sr7728121578; ordrng 1 W10443314 (gasket-fip) and 1 W10443316 (gasket-fip)
Near Farmington, NY 14425
Dave
Job Details:
06/20/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01
Replaced fan in freezer section . Checked UI board that control the pantry drawer is is working but could cause issues like this . There is frost by the rails in the freezer Section. The unit ice box fan was working but a failing one may cause this . Unit tested good .
Near Rochester, NY 14620
David
Job Details:
06/20/2020
WASHER FRIGIDAIRE FAFW4011LW0
Unit will not start because the door switch isn’t closing. Ordering door switch ; ordrng 1 131763256 (DOOR LATCH 76.99)
Near Fairport, NY 14450
Dave
Job Details:
06/20/2020
RANGE KITCHENAID KESC300HBL5
Customer will seek new unit
Near Pittsford, NY 14534
Steve
Job Details:
06/20/2020
REFRIGERATOR KITCHENAID KBSD602ESS00
Put a tested light module in unit and all lights turned on except tester light. Ordering light module. ; ordrng 1 W11462342 (LED MODULE)
Near Rochester, NY 14610
Evan
Job Details:
06/20/2020
VAN FORD TRANSIT CONNECT
Dropping truck off at my tee
Near Rochester, NY 14618
Evan
Job Details:
06/20/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Customer stated that units upper rack was falling. Discovered that wheels on adjuster have fallen off due to tabs for wheels breaking. Replaced adjusters. Tested rack. Unit tested good Unit currently under Costco 2 year warranty ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Evan
Job Details:
06/20/2020
DISHWASHER KITCHENAID KDFE204ESS4
Customer stated that unit was leaking water from bottom of door. Checked for error codes upon arrival. No codes present. Discovered that gasket has come unseated from track causing issue. Reseated gasket. Ran test cycle. Unit tested good
Near Rochester, NY 14620
David
Job Details:
06/20/2020
DISHWASHER KENMORE 587.151594
F12Unitnis leaking from lower door seal and tub seal. Ordering tub seal; ordrng 1 154827601 (gasket17.91) and 1 809006501 (gasket11.49)
Near Rochester, NY 14621
Evan
Job Details:
06/20/2020
WASHER KENMORE 417.404127
"Customer stated that unit will not spin out. Upon inspection checked incoming voltage to motor control. Motor control is receiving 120v. Checked resistance on MCU between pins 1&2 , 2&3 , 3&1 resistance is showing as infinite. Motor control will need to be replaced but part is NLA ; dspstn on spec-tagged invntry: 1 134438301 SWITCH"
Near Rochester, NY 14620
David
Job Details:
06/20/2020
WASHER WHIRLPOOL WTW4955HW1
Q1 no q2 no q3 no Found a pin hole in the drain hose causing a small leak. Ordering drain hose; ordrng 1 285863 (drain hose)
Near Conesus, NY 14435
Steve
Job Details:
06/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01
Control was unresponsive. Replaced main control for unresponsive and erratic behavior. The refrigerator tests good ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14616
David
Job Details:
06/20/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM01
Customer had called to cancel. Ice maker is working.
Near Pittsford, NY 14534
Dave
Job Details:
06/20/2020
REFRIGERATOR MAYTAG MRT711SMFZ00
Noise that customer is hearing is the door switch hitting while closing . The fresh food door was not closing adjusted the wheels . Freezer door was not installed correctly .tested unit . Tested good .
Near Pittsford, NY 14534
Steve
Job Details:
06/20/2020
WASHER FRIGIDAIRE FAFW3921NW0
Found first two rows of leds do not light up in quick was or casual wash but light up in normal wash. Ordering control. ; ordrng 1 137035251 (control board)
Near Rush, NY 14543
Steve
Job Details:
06/20/2020
RANGE WHIRLPOOL KSGG700ESS2
Replaced console for cosmetic damage when customer received machine.
Near Honeoye Falls, NY 14472
Dave
Job Details:
06/20/2020
DRYER WHIRLPOOL WET4027HW0
Dryer venting tested bad . Removed venting and tested again dryer tested good . Dryer drum is rubbing on the inside of the panel on looks like drum is our go round . Ordering drum W10518375; pckd up 1 W10518375 (drum)
Near Pittsford, NY 14534
Steve
Job Details:
06/20/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02
Unit was unplugged on arrival Plugged it in and it started up as expected. The unit did not cool Only capillary tub frosted but evap did not get cool at all. The. Unit needs a compressor and evaporator. Informed customer and they are going to replace.
Near Pittsford, NY 14534
Dave
Job Details:
06/20/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05
Replaced water valve for not turning . Cycled ice maker . Tested unit . Tested good .
Near Rochester, NY 14620
David
Job Details:
06/20/2020
DRYER FRIGIDAIRE FASG7021NW2
Reconnected vent hose and tested as a curtesy
Near Rochester, NY 14625
David
Job Details:
06/20/2020
DRYER MAYTAG MGD6630HW0
Installed ACU/UI kit per service pointer and Techline. Ran unit with wet clothes to test
Near Spencerport, NY 14559
David
Job Details:
06/20/2020
WASHER MAYTAG MVWB835DW4
Customer had an unbalanced load that wouldn’t finish. Ran diagnostics to clear cycle and errors. Re calibrated and started a load of wash to test. Unit checks ok.
Near Brockport, NY 14420
David
Job Details:
06/20/2020
RANGE AMANA ACR4303MFS
L1 was loose at the terminal block harness and block were not damaged. Re fastened block to harness.
Near Brockport, NY 14420
David
Job Details:
06/20/2020
WASHER MAYTAG MHW5630HW0
Customer concerned with estimated time being different that normal. Found steamFunction selected adding extra time to the normal cycle. Cleared lock code that was stored and tested in diagnostics. Verified water was hooked up correctly.
Near Penfield, NY 14526
Dave
Job Details:
06/20/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Bail arm had fallen off inside unit . Made some adjustments to the bail arm. Tested ice maker tested good.
Near Pittsford, NY 14534
Steve
Job Details:
06/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
Replaced evaporator fan motor and gasket for frost build up in freezer
Near Pittsford, NY 14534
Steve
Job Details:
06/20/2020
DISHWASHER WHIRLPOOL DU920QWDB3
25 yr old machine. No parts available. Nocharge.
Near Henrietta, NY 14467
Steve
Job Details:
06/20/2020
RANGE WHIRLPOOL WGE745C0FS01
Replaced outer door for broken glass. The range checks good.
Near Bloomfield, NY 14469
Dave
Job Details:
06/20/2020
WASHER WHIRLPOOL WTW5000DW2
Checked power in outlet is good . Unit has no error codes . Ran auto diagnostics. Tested good . Calibrated unit . Ran regular load . Unit is working as expected . Customer will monitor. If problem persists order W11116590 control .
Near Rush, NY 14543
Steve
Job Details:
06/18/2020
WASHER MAYTAG MVWX655DW1
Q1 no Q2 no Q3 no ordering drain pump for intermittent operation and when it does work it is very loud. ; ordrng 1 W10876600 (drain pump)
Near Honeoye Falls, NY 14472
Dave
Job Details:
06/18/2020
DISHWASHER KENMORE 665.14742N510
Wash pump not turning on . Verf power coming from control . 120 volts . Tapped wash pump . Wash pump started working . Unit needs new sump as sump is seizing up . Ordering sump WPW10605058; ordrng 1 WPW10605058 (pump&motor)
Near Rochester, NY 14618
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL GGW9200LW1
Customer stating that unit smells like burnt popcorn inside. Upon inspection discovered that blower was clogged full of lint and caused small lint fire inside unit. Cleaned entire cabinet and discovered that thermistor tested open. Unit will need thermistor. Ordering thermistor ; ordrng 1 WP8577274 (THERMISTOR )
Near Rochester, NY 14618
Steve
Job Details:
06/18/2020
50#IM 15' FS WHIRLPOOL GI15NDXXQ2
Found unit not making ice. Found bin thermistor had been replaced prior with a different part that is clipped to thermistor. Found grid wires are broken. Ordering both. ; ordrng 1 WP2313637 (grid-cuttr) and 1 WPW10503764 (thermistor)
Near Lima, NY 14485
Dave
Job Details:
06/18/2020
WASHER MAYTAG MVWX655DW0
Replaced wash plate . Loc tite bolt . Calibrated unit . ran auto diagnostics. Unit tested ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE
Near Webster, NY 14580
David
Job Details:
06/18/2020
REFRIGERATOR GE GNE26GSDCSS
Fresh food section is not cooling properly due to mechanical resistance in the DC powered fan. Removed evaporator cover and manually moved the fan blade to get the motor to run. Fan continued to run. Ordering DC evaporator fanJ16 labor rate ; ordrng 1 WR60X26866 (fan dc ff evap)
Near Pittsford, NY 14534
Steve
Job Details:
06/18/2020
DRYER MAYTAG MED6000XW1
Q1 no Q2 no Q3 no. Found blower fuse was open. Replaced and dryer is running and heating. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Fairport, NY 14450
Evan
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE775H0HZ1
Replacing cooktop due to gasket around edge of cooktop missing section on left corner. Replaced cooktop. Unit tested good
Near Caledonia, NY 14423
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05
Unit is not cooling needs new compressor W11209866 and evaporator W11407409 . Unit has to use lok ring . Aluminum evap and drier . ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (compressor) and 1 WPW10143759 (drier) and 1 W10913906 (coupler)
Near Pittsford, NY 14534
Steve
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KFIS27CXBL2
Q1 no Q2 no Q3 no. Replaced drain tube for plugged drain causing ice build up on freezer floor. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Victor, NY 14564
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Replaced freezer door for wire harness being torn . Tested unit . Tested good .
Near Rochester, NY 14618
Evan
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replacing control due to unit only running for a few mins before shutting off. Replaced control. Ran diagnostic cycle. Discovered that DC voltage draw from fan was causing issue. Ordering fan ; ordrng 1 WPW10469574 (FAN )
Near Webster, NY 14580
David
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW01
"Customer had experienced two events where the refrigerator stopped cooling. Unit working normal at time of service. Checked all harness connections. Full frost pattern on evaporator. Thermistor tested good in diagnostics. Defrost components also tested good. Unit begins to work if customer cycles power. Suspecting control issue ordering main control and UI ; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec), dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55"
Near Fairport, NY 14450
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Found the left leg on the unit had a loose screw causing the unit to squeak and move . Tightened screw. Unit tested good .
Near Rochester, NY 14616
David
Job Details:
06/18/2020
WASHER MAYTAG MHW5630HW0
Q1 no q2 no q3 no The start button on the console is not responding. ReplacedConsole. Unit tested good. Verified that tub deflector is installed. Verbal signature
Near Rochester, NY 14626
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL MVWC565FW2
Customer stated that unit is shutting off randomly during cycle. Upon inspection discovered that power cord was causing issue due to short in cord. Ordering power cord ; ordrng 1 W10877409 (POWER CORD )
Near Macedon, NY 14502
Dave
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW8500DC5
"Replaced control and drain pump , calibrated unit and ran auto diagnostics. Unit tested good ."
Near Rochester, NY 14625
Steve
Job Details:
06/18/2020
REFRIGERATOR FRIGIDAIRE LFTR1814LW3
- Q1 no Q2 no Q3 no. Found door not hitting light switch an light staying on. The door is closing properly and sealing. Moved console that holds light switch forward and 1/8 if and inch and the light is now turning off.
Near Rochester, NY 14626
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW5000DW1
Customer stated that unit would not spin. Checked for codes upon arrival. Unit displaying code f2e1 (stuck key) and also F8e3 (overflow condition) inspected pressure hose and discovered large amount of debris clogging hose. Cleared hose and tested unit. Unit completed cycle as it should. Ran drain & spin to confirm function outside of test mode. While running unit could gear cam chattering causing noise at end of spin cycle. Ordering gear case ; ordrng 1 W11035751 (GEAR CASE )
Near Penfield, NY 14526
Steve
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDPE234GPS0
Customer states one front led light is staying on and not turning off. On arrival the screen was blank. The led turns on when cancel drain is selected. It blinks if the door is open. Cancelled the cycle and it turned off. The ui is working as expected.
Near Rochester, NY 14612
David
Job Details:
06/18/2020
REFRIGERATOR FRIGIDAIRE FPRH17D7KF1
Replaced thermostat that was not closing . Unit began cooling with full frost pattern. Customer to monitor
Near Caledonia, NY 14423
Steve
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03
Replaced thermistor harness and fresh food section evaporator fan motor for frosting in fresh food section. Changed defrost setting to daily. Ice maker failed harvest test. Ordering Ice maker. ; ordrng 1 WPW10764668 (ice maker)
Near Webster, NY 14580
David
Job Details:
06/18/2020
DRYER WHIRLPOOL MGD8630HC1
Q1 no q2 no q3 no The new drum that was ordered had significant dents on the roller track area. Adjusted side walls that that they would clear the drum. This stopped the scrapping noise. Let unit run with the customer. Verbal signature
Near Webster, NY 14580
David
Job Details:
06/18/2020
RANGE FRIGIDAIRE FGGF3054MWF
Unit is not lighting properly due to a weak bakeIgnitor. Replaced bake ignitor. Unit tested good ; used 1 12400035 (IGNITOR) from stock
Near Canandaigua, NY 14424
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Replaced freezer door . Door is sealing as expected. Left side freezer door doesn’t line up with the left hand fresh food Door took photo. . Unit is working and functioning as expected .
Near Rochester, NY 14618
Steve
Job Details:
06/18/2020
REFRIGERATOR AMANA BX22A2L
Found thermostat was turned down. Freezer was cold and ice looked good. Customer asked me to pull out refrigerator so she could clean behind it. While it was out I inspected condenser fan and compressor. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 833697 MOTOR-COND
Near Ontario, NY 14519
David
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM
Q1 no q2 no q3 noReplaced UI due to stuck key. New UI working as expected Verbal signature
Near Rochester, NY 14626
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL WED4850HW0
Replaced hi limit thermostat and element due to original coil on element snapping. Replaced both parts. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 HI LIMIT
Near Hilton, NY 14468
David
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Found unit running but without the evaporator fan. Trembled evap cover and touched fan blade. Fan started to run afterwards. Ordering fanJ13 labor; ordrng 1 W11024089 (motor-evap)
Near Irondequoit, NY 14617
David
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ
Q1 no q2 no q3 noReplaced ice maker due to faulty bail armSwitch causing low ice level. Cycled and tested. Customer toMonitor Verbal signature ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Hilton, NY 14468
David
Job Details:
06/18/2020
WASHER MAYTAG MVWB765FW3
Q1 no q2 no q3 no Dispenser is corroded and staying clothes. Ordering dispenser drawer ; ordrng 1 W10919352 (drawer)
Near Churchville, NY 14428
Steve
Job Details:
06/18/2020
REFRIGERATOR MAYTAG MRT118FFFZ00
Found unit only had frost on top tube of evaporator. The unit needs evaporator replacement. Quoted Parts: $233.19 Service Charge: $89.95 FRL: W19 - $317.95 Additional Labor: $0.00 Tax: $51.29 Other: $15.00 Completed Job Rate: $707.38
Near Rochester, NY 14615
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL MVWC465HW2
Customer stated that unit was causing lots of noise while in spin. Upon inspection checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Customer had load she wanted spun out. Observed load during cycle. Noises customer are concerned about are normal operation. Went over proper loading and cycle selection. Unit tested good
Near Rochester, NY 14612
David
Job Details:
06/18/2020
DRYER MAYTAG MGDC465HW0
Unit was teetering on feet contributing to noise. Disassembled and recasted rear bulkhead and inspected drum felt and rollers. Adjusted burner screws. Nose went away when reassembled. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Canandaigua, NY 14424
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW06
37 in fresh food . 11 in freezer called SR 7728023621 . Documented what I found . Made some adjustments to unit . Turn the freezer to max cold and turned thermostat up . frost pattern was there but it took a long time to develop.If problem persists order evap and compressor with UV drier . look up parts with model number WRT318FZDW06 . Could not find parts list on service matters and or from distributors. . Left other parts with customer . ````
Near Rochester, NY 14609
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL NGD4655EW2
Customer stated that unit would heat but not spin. Discovered that belt was broken. Replaced belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 341241 BELT
Near Geneseo, NY 14454
Steve
Job Details:
06/18/2020
OVEN DOUBLE JENN AIR JJW9630CAS
Found the relay board is not sending power to lower bake element. It is sending power to broil. The board is discontinued.
Near Brockport, NY 14420
David
Job Details:
06/18/2020
DRYER MAYTAG MEDC200XW1
Replaced timer due to heater contacts not closing. Unit tested good after install. Airflow tested ok
Near Rochester, NY 14626
David
Job Details:
06/18/2020
DISHWASHER MAYTAG MDBH949PAQ3
Q1 no q2 no q3 no Replaced console due to erratic operation. New console tested good. Repaired small leak at vent. Verbal signature
Near Rochester, NY 14623
Steve
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT710PAHB1
Found motor getting power but not running and motor error code. Ordering motor sump; ordrng 1 W11085683 (pump&motor)
Near Rochester, NY 14625
Evan
Job Details:
06/18/2020
OVEN GE JK3500DF3WW
Customer stated that unit is not running bake cycle due to unit displaying f97 error code. Code pertains to lower fan error. Replaced Lower fan and sensor for Lower fan. Ran test bake cycle. Unit tested good
Near Pittsford, NY 14534
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05
Ice maker not cycling . Replaced the ice maker . Unit is not getting water . Tested power to water valve . Water valve has power going to it but did not turned on . Ordering water valve WPW10279909; ordrng 1 WPW10279909 (valve-inlt)
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
OVEN WHIRLPOOL WFE525S0HW1
Replacing oven gasket due to original gasket ripping. Replaced gasket. Ran test preheat. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDTE104EWH3
Customer stated that unit was not drying dishes. Customer also stated that was motor was replaced by another company a few months ago. Discovered that while installing new sump heater became unplugged. Reseated connector and ran diagnostic cycle. Unit was displaying code 7-1 (no heat) ran diagnostic cycle. Confirmed Heater was turning on. Unit tested good
Near Mendon, NY 14506
Dave
Job Details:
06/18/2020
DISHWASHER KITCHENAID KUDP01FLBL6
Dishwasher needs new door gasket . Dispenser and chopper blade . Top blade are not spinning like they should . Gasket on the bottom left is deformed could cause leaks . Ordering parts.; ordrng 1 W11196317 (gasket) and 1 WP8268383 (chopper)
Near Pittsford, NY 14534
Dave
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDTM354DSS5
F5E2 door switch error . Code door latch has been replaced . Adjusted the door to close properly and legs on unit . Ran diagnostics. Unit tested good . If problem persists order W11177740 control
Near Fairport, NY 14450
Dave
Job Details:
06/18/2020
DISHWASHER KITCHENAID KUDS30IXWH6
F2E1 stuck key error code . Found the control board was just hanging inside the unit was not on the brackets . Installed screw to hold control . Unit needs user interface WPW10500173; ordrng 1 WPW10500173 (panel-cntl)
Near Rochester, NY 14615
David
Job Details:
06/18/2020
DRYER AMANA NED4655EW1
Q1 no q2 no q3 no Door was not closing properly due to the striker being installed crooked. Reinstalled striker. Tested dryer functions and vent. Unit tested good. Verbal signature
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
SO10347463-1Replacing filter cover due to original cover cracking. Replaced filter cover. Unit tested good
Near Rochester, NY 14612
Steve
Job Details:
06/18/2020
DRYER WHIRLPOOL WGD6620HW1
Found left side panel was vibrating loudly. Fastened with drill point screw in center bottom. That noise is gone. The right side is also vibrating by the funnel. Ordering funnel. ; ordrng 1 WP8573824 (funnel)
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWBB01
Customer stated that unit was producing buzzing noise and suspected it was coming from ice maker. Upon inspection discovered that noise was coming from condenser rattling. Cleaned condenser and secured to cabinet. Could not replicate noise after doing so. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDFE104DWH2
Customer stating that unit will not run wash cycle. Checked for error codes upon arrival. Discovered code 4-3 (wash motor not running) and also 7-1 (no heat) unit will need wash motor replaced. Quoted customer for repair. Customer does not wish to proceed at this time. Collecting service call fee
Near Webster, NY 14580
David
Job Details:
06/18/2020
REFRIGERATOR FRIGIDAIRE FGHN2866PF4A
"Unit is not defrosting due to no a failed control relay. No voltage to defrost heater from j2 connector on control. 25 ohms through heater circuit. Fan tested ok. Ordering control; ordrng 1 5304504032 (board-main power143.99), dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55 and 1 WP4387503 DEFROST TSTAT 60"
Near Irondequoit, NY 14617
Evan
Job Details:
06/18/2020
WASHER GE WPRE6100GOWT
Customer stated that unit was not spinning out. Inspected belt upon arrival and discovered belt was intact and in good condition. Ran drain and spin and removed front panel to observe unit. Could not replicate issue customer was referring too. Ran unit on quick wash with a load of towels. Unit completed and spun out as it should. Suspecting possible off balance load that was causing issue. Unit itself is working as it should
Near Pittsford, NY 14534
Dave
Job Details:
06/18/2020
REFRIGERATOR KENMORE 106.460238
Replaced ice dispenser door with kit . Door is now sealing . Ice maker did cycle and filled with water . Unit tested good .
Near West Henrietta, NY 14586
Steve
Job Details:
06/18/2020
RANGE FRIGIDAIRE FFEF3016VWA
Replaced left front infinite switch for indicator light staying on. The range tested good.
Near Caledonia, NY 14423
Steve
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Replaced ice maker for no ice. Found fill tube heater is not thawing fill tube. Ordering fill tube heater ; ordrng 1 W11087201 (heater)
Near Irondequoit, NY 14622
Evan
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHW0
Replaced console due to top of console starting to bubble and peel away from buttons. Replaced part. Tested console. Unit tested good
Near Rochester, NY 14625
Evan
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Customer stated that unit was leaking from underneath. Discovered that diverter was causing issue unit was dripping from diverter. Ordering wash motor ; ordrng 1 WPW10605057 (WASH MOTOR )
Near Ontario, NY 14519
David
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Q1 no q2 no q3 noReplaced diffuser due to items freezing in the fresh food section. Customer to monitorVerbal signature ; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER
Near Fairport, NY 14450
Dave
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Replaced freezer door and right hand fresh food door . Gaskets are sealing . Unit tested good .
Near Bloomfield, NY 14469
Dave
Job Details:
06/18/2020
WASHER MAYTAG MVWX655DW1
"Unit not shifting to agitate .found actuator not getting power and actuator shorted . Replaced actuator and control. Calibrated unit . Ran auto diagnostics.unit having a hard time shifting to agitate.ordering cam W10721967 ; rqstng P&A on 1 W10721967 (drive pulley), used 1 W11116592 (CONTROL), and 1 W10913953 (ACTUATOR) from stock"
Near Lakeville, NY 14480
Steve
Job Details:
06/18/2020
RANGE WHIRLPOOL WFG770H0FZ0
Found oven under heating by 50 degrees. Ordering control and sensor. Left preordered parts with customer. ; ordrng 1 W10833885 (sensor) and 1 W11342985 (MRC )
Near Ontario, NY 14519
David
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KBFC42FSS00
InstalledControl kit due to unit not cooling. Labor is atec warranty. Customer to monitor
Near Webster, NY 14580
David
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDFE104DSS4
Replaced upper rack adjusters unit tested good ; used 2 WPW10546503 (ADJUSTER) from stock
Near Canandaigua, NY 14424
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Replaced fill tube for having a hole in it . Pulled ice maker out and found a piece of foam was in the ice maker water tray causing the water not to go in the ice maker mold but everywhere inside the unit . Cycled ice maker .tested good .
Near Brighton, NY 14610
Evan
Job Details:
06/18/2020
WASHER MAYTAG A106
Customer stated that unit was leaking from bottom right corner. Discovered that tub mount was beginning to rust out causing small drip. Tub is no longer replaceable due to age of unit. Collecting service call fee
Near Scottsville, NY 14546
Steve
Job Details:
06/18/2020
WASHER MAYTAG MVWC565FW1
"Found unit had incorrect drain hose on washer and the connection was leaking. Removed hose, repaired drain outlet and put the drain hose that came with washer on. The washer drained with no leaks."
Near Phelps, NY 14532
Dave
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00
7.7k freezer thermistor at 35 degrees.fresh food thermistor is 5.3k at 49 degrees.evap defrost 8.8k called techline SR 7728041372 . Evap fan is working . Defrosted unit checked frost pattern . Which is good . Checked voltage coming to thermistor. Was 1.0 dc volts . Should Be 5 Vdc . Ordering control board W11212392 . If problem persists. Check frost pattern may need sealed system work .; ordrng 1 W11212392 (cntrl-elec)