Service History 62 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Webster, NY 14580

James

Job Details: 12/13/2023

Unit is louder than it was when new. Tested unit and wash motor is intermittently vibrating. Need pump assembly and insulation. ; ordrng 1 W11673297 (Insulation) and 1 W11460946 (Pump)

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Macedon, NY 14502

Andres V

Job Details: 12/13/2023

Called techlineto ask what could be causing this issue. did a test on motor start windings and found them out of spec. SR 7738015974; ordrng 1 W11549461 (Motor)

We serviced a

KENMORE REFRIGERATOR

Model ="596.72383411"

Near Rochester, NY 14617

Dave L

Job Details: 12/13/2023

Freezer door was frozen shut. Freed door with steamer and adjusted closures. Verified defrost drain.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Customer got new identical bulb to the original one but light now won't turn off UI panel says it's off but stays on. Reccomend replacing the control board ; ordrng 1 WMH53521HZ06 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Auburn, NY 13021

Chuck G

Job Details: 12/13/2023

Customer stated that top rack is falling out of tracks. Verified issue. Replaced square trade provided rack adjuster kit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Penfield, NY 14526

James

Job Details: 12/13/2023

Unit not cooling ff section. Freezer frozen over. Tested diagnostics. Screw loose in rh rail making door not seal. Tightened screw and removed ice. Unit functions properly.

We serviced a

GE WASHER

Model PTW600BSR1WS

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Replaced the tub ring on unit. Put unit back in place and made sure it was leveled so it did not shake around.

We serviced a

WHIRLPOOL COOKTOP

Model KSGG700EBS2

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Replaced the UI ribbon on unit. Tested touchpad. Unit is responding to commands.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Customer showed me a video of unit on medium spin speed and it was shaking excessively. I reccomend replacing tub and control. ; ordrng 1 W11460604 (Tub) and 1 W11550649 (ACU)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Rochester, NY 14626

Dave L

Job Details: 12/13/2023

Replaced shorted deli control tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Webster, NY 14580

James

Job Details: 12/13/2023

Unit droning with freezer fan on. Problem with freezer fan. Called techline. Was on hold for 30 minutes and couldn't get through. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED9600TWO

Near Rochester, NY 14618

James

Job Details: 12/13/2023

"Unit loud during cycle. Idler worn. Replaced dryer repair kit and tested. One year warranty on repair. Concern with amana refrigerator noise. Couldn't replicate noise suspect its the icemaker. Customer is to monitor. 30 days warranty on sc ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Irondequoit, NY 14609

James

Job Details: 12/13/2023

Unit shakes and walking away from the wall. Customer doesn't want any more repairs. Called techline and documented sr7738010937. Customer is to contact customer service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Brockport, NY 14420

Dave L

Job Details: 12/11/2023

Filter was hitting lower spray arm due to metal debris getting stuck in housing. Tests ok

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Rochester, NY 14612

Dave L

Job Details: 12/11/2023

Replaced co trim and left rear shock due to excessive shaking. Washer tests normally.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, NY 14612

Dave L

Job Details: 12/11/2023

Found loose agitator causing garments to get caught underneath. Removed agitator and removed items.. reinstalled agitator tightly. Tests ok. P

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Rochester, NY 14616

Dave L

Job Details: 12/11/2023

Unit not defrosting. Heater connection open. Repaired connection to defrost heater.tests ok

We serviced a

KENMORE RANGE

Model ="79074233314"

Near Rochester, NY 14616

Dave L

Job Details: 12/11/2023

Replaced open bake Ignitor. Unit tests ok. ; used 1 12400035 (IGNITOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYBL2

Near Rochester, NY 14624

Dave L

Job Details: 12/11/2023

Customer stated auger energizes and dispenses ice on its own every 4 min. Was unable to recreate. Checked paddle switch and harness. If issue continues order W10353846

We serviced a

KITCHENAID COOKTOP

Model KFGG504KPS3

Near Rochester, NY 14624

Dave L

Job Details: 12/11/2023

Replaced bezel hinge and seal due to poor sealing of oven door damaging knobs and bezels. Tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Rochester, NY 14619

Dave L

Job Details: 12/11/2023

Unit was resting on center on the frame due to the floor bowing in the middle. This is causing a vibration. Customer will have the have the unit shimmed or the flow leveled.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Farmington, NY 14425

Andres V

Job Details: 12/11/2023

Help James replace compressor.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14606

Dave L

Job Details: 12/11/2023

Replaced damaged drive belt and tightened cam pulley. Calibrated and tested unit. Tests ok. ; used 1 W11239857 (Belt) from stock

We serviced a

GE WASHER

Model GTW465ASN9WW

Near Rochester, NY 14626

Dave L

Job Details: 12/11/2023

Replaced control and valve due to valve energizing on its own. Customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Farmington, NY 14425

Andres V

Job Details: 12/11/2023

Unit was leaking from water valve. I disconnected water line cleaned out threads and reinstalled it. Turned water back on and started a cycle while i watched for leaks. Unit is no longer leaking.n

We serviced a

GE RANGE

Model PTS7000SN3SS

Near Victor, NY 14564

Andres V

Job Details: 12/11/2023

"Installed new UI panel, powered unit on. Panel comes on now and is responding to commands."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Palmyra, NY 14522

Andres V

Job Details: 12/11/2023

I installed new suspension rods on unit then calibrated it and ran a diag cycle. Unit no longer shakes excessively; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Pittsford, NY 14534

Andres V

Job Details: 12/11/2023

"Found noise to be coming from the blower, blower has a crack that's causing sound. ; ordrng 1 WP697772 (Blower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Farmington, NY 14425

James

Job Details: 12/11/2023

Replaced compressor and pulled down to 380 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 W11506635 VALVE 1/4

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Rochester, NY 14612

Dave L

Job Details: 12/11/2023

"Lid is cracked at the hinge. Ordering lid. Customer paid in full; ordrng 1 W11102314 (Lid), used 1 Sh15 (Sh) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Fairport, NY 14450

James

Job Details: 12/11/2023

Replaced magnetron and repaired terminal to thermostat. Tested unit successfully. One year warranty on repair.

We serviced a

WHIRLPOOL OVEN

Model n/a

Near Rochester, NY 14605

James

Job Details: 12/11/2023

Customer said that store swapped out oven with new one.

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Rochester, NY 14607

James

Job Details: 12/11/2023

Replaced ui and tested successfully.

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Webster, NY 14580

James

Job Details: 12/11/2023

Replaced suspension and leveled feet. Calibrated and tested drain and spin successfully. ; dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Rochester, NY 14612

Dave L

Job Details: 12/11/2023

Timer knob has split preventing use. Timer hard to turn. Ordering knob and timer ; ordrng 1 W11677925 (Knob) and 1 W11685947 (Timer) and 2 W11625514 (Knob)s

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14618

Andres V

Job Details: 12/11/2023

Unit had error code F9E1 for no drain. I hit cancel button and unit drain fine. I then ran a diag cycle successfully. Checked flow of water draining and it had good pressure. Could not find a blockage customer is to use like normal and monitor. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

KITCHENAID OVEN

Model KEBS277SBL04

Near Webster, NY 14580

James

Job Details: 12/11/2023

Replaced appliance manager and tested both ovens. Bake and broil elements functioning. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ05

Near Webster, NY 14580

James

Job Details: 12/11/2023

Rh gasket damaged. Replaced gasket and molded with heat gun.

We serviced a

KENMORE DRYER

Model ="110.68082701"

Near Rochester, NY 14610

Andres V

Job Details: 12/11/2023

Unit needs a new blower motor control but part is NLA.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Manlius, NY 13104

Chuck G

Job Details: 12/11/2023

Replaced control and console. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

JENN AIR OVEN

Model JGRP436WP01

Near Manlius, NY 13104

Chuck G

Job Details: 12/11/2023

"Customer stated that UI is not responding to commands. After inspecting unit i found that the Unit needs a UI control. Ordering UI WPW10464535; ordrng 1 WPW10464535 (UI), used 1 SH15 (Shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/11/2023

"Customer stated that unit is not starting a cycle, not filling with water. No codes. Ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I had the customer start a normal cycle in which the unit started the cycle as intended. I explained to the customer about the two step authentication, how to load the unit, cycle selection and how much HE detergent to use. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/11/2023

Customer stated that the lid of the unit is broken. After inspection of the unit i discovered that the lid is cracked at the hinge. Unit needs a new lid. I quoted customer for repair but they declined.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/11/2023

Replaced SS panel. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Camillus, NY 13031

Chuck G

Job Details: 12/11/2023

Replaced both inverter control and and power supply control. Upon testing the unit the F5E1 codes reappeared. Found the issue to be with the inverter filter control. Ordering filter control W11398764; ordrng 1 W11398764 (Filter control)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Marcellus, NY 13108

Chuck G

Job Details: 12/11/2023

"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing .33 amps indicating a SS leak. Ordering evap W11572047, compressor W11547313 and lokrings ; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11504420 (8/6 evap) and 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 2 W11506622 (6.35)s and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Clay, NY 13088

Chuck G

Job Details: 12/11/2023

Customer stated that unit is throwing a PO and the freezer evap fan is making a noise. After inspecting unit i found that the issue is with the evap fan. Ordering fan/harness W11661931 and control W11556912; ordrng 1 W11661931 (Fan/harness) and 1 W11556912 (Control)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greece, NY 14626

Dave L

Job Details: 12/07/2023

"Replaced basket, Gearcase, pump and hose. Tests ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Rochester, NY 14609

James

Job Details: 12/07/2023

Replaced control and tested normal cycle. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Salina, NY 13090

Chuck G

Job Details: 12/07/2023

Replaced harness and compressor. Vacuumed unit down to 380 microns. Charged unit with grams of R600. Evap has a full frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Pittsford, NY 14534

James

Job Details: 12/07/2023

Unit not powering on. 240v to unit. Need control and ui. Control is no longer available.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Farmington, NY 14425

James

Job Details: 12/07/2023

Replaced vent assembly. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11545290 DEFLECTOR

We serviced a

GE WASHER

Model GTW465ASN9WW

Near Rochester, NY 14626

Dave L

Job Details: 12/07/2023

Water valve energizes on its own intermittently. Ordering valve and control. ; ordrng 1 WH13X26535 (Valve) and 1 WH22X35597 (Control)

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Rochester, NY 14626

Dave L

Job Details: 12/07/2023

Adjusted lower convect fan until noise went away.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14612

Dave L

Job Details: 12/07/2023

Replaced water valve and removed ice from freezer air returns. Customer to monitor for ice after 24 hours

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, NY 14612

Dave L

Job Details: 12/07/2023

Address given wasnt the location of the product. 225 penhurst st. Rescheduled ; schdld next appmnt for 12/11 MON !

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, NY 14612

Dave L

Job Details: 12/07/2023

Unit would not spin out due to spin speed set to off. Small leak at door due to bellow spring detached. Secured bellow spring.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, NY 14464

Dave L

Job Details: 12/07/2023

Replaced slipping drive belt and cleaned cam pulley. Tested ok; used 1 WPW10006384 (BELT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14618

Andres V

Job Details: 12/07/2023

I replaced the soap dispenser on unit. Unit is working properly. ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Hamlin, NY 14464

Dave L

Job Details: 12/07/2023

Tub is broken at block. Customer is going to replace.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Pittsford, NY 14534

Andres V

Job Details: 12/07/2023

"Customer had turned off heating and did not notice, she also brought up that unit was not drying correctly on a sense cycle. Found the humidity dry sensor harness has a broken wire. ; ordrng 1 WPW10298258 (Harness sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Brockport, NY 14420

Dave L

Job Details: 12/07/2023

Replaced bezel that was preventing use of faucet . Tests ok.

We serviced a

ROPER DRYER

Model RED4640VQ1

Near Fairport, NY 14450

Andres V

Job Details: 12/07/2023

"Rollers where squeaking. I used a repair kit to replace the rollers, belt and idler pulley. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fairport, NY 14450

Andres V

Job Details: 12/07/2023

"Found rollers to be squeaking. I used a repair kit to replace rollers,belt and idler pulley. Tested unit, no longer makes noise. ; used 1 4392065 (Repair kit) from stock"

We serviced a

KITCHENAID FREEZER

Model KRMF706EBS01

Near Bloomfield, NY 14469

James

Job Details: 12/07/2023

Led shorted. S191AQ Replaced lf ff ceiling led and all leds began functioning. ; used 1 W11601310 (Led) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Macedon, NY 14502

Andres V

Job Details: 12/07/2023

"Unit is having a sealed system issue, the sides of the unit are hotter the usual. Theirs also what seems to be R600 leaking in the back and one of the lines is covered in frost. ; schdld next appmnt for 12/13 WED ! , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Macedon, NY 14502

Andres V

Job Details: 12/07/2023

Customer had question about how loud fan was I informed him that is normal operating noise. He also had a squeaky fresh food door. I lubricated it so noise is no longer there.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Pittsford, NY 14534

Andres V

Job Details: 12/07/2023

"Found pinched wire between light cover and unit base. I adjusted wire, light now stays on.; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4' and 1 W11244490 INTERLOCK"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Clay, NY 13090

Chuck G

Job Details: 12/07/2023

"Customer stated that unit is still making a sound during the last minute of spin. No codes. After inspecting unit i found that the rotor bolt was missing, i located bolt on floor , then applied loctite to bolt and installed. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near East Syracuse, NY 13057

Chuck G

Job Details: 12/07/2023

"Replaced electrode, tubing assembly, burner and burner cap. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, NY 14534

Andres V

Job Details: 12/07/2023

"Freezer temp was 1 deegree, Ice maker fan is working. Ice maker had ice in it but did not cycle. I checked error codes found E5 for thermistor issue. Unit does harvest and fills. Ordering new ice maker.; ordrng 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14608

Andres V

Job Details: 12/07/2023

When I got to home unit had produced not ice. I then took off ice bin and inspected ice maker while doing that ice maker started to cycle then it filled. I checked the wiring at the door to check for cut wires but did not see any. Reccomend replacing ice maker. ; ordrng 1 W10873791 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Syracuse, NY 13214

Chuck G

Job Details: 12/07/2023

Replaced right and left fresh food compartment doors. Ordering nameplate W11178521- to be shipped to customer. Unit tested good ; ordrng 1 W11178521 (Nameplate)

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW1

Near Syracuse, NY 13205

Chuck G

Job Details: 12/07/2023

I called customer to let them know that i was on my way and they cancelled service

We serviced a

GE DISHWASHER

Model CDD420P2TOS1

Near Bloomfield, NY 14469

James

Job Details: 12/07/2023

Double dishwasher. Neither one working. Reset unit and tested. Removed spray arms and reinstalled. Pumps are functioning and spray arm rotating. Recommend using more rinse aid and monitoring. Couldn't verify if cycle is intermittently stopping without completing. Customer is to monitor.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Canandaigua, NY 14424

James

Job Details: 12/07/2023

Customer said unit is working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

James

Job Details: 12/07/2023

Compressor locked. Replaced compressor and pulled down to 500 microns for 15 minutes. Unit began cooling once plugged in.

We serviced a

WHIRLPOOL OVEN

Model WFE505W0JZ 3

Near Brockport, NY 14420

Dave L

Job Details: 12/07/2023

Oven temperature too low. Offset is set to +30 ordering control and sensor. ; ordrng 1 W11567368 (Control) and 1 WPW10181986 (Sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Rochester, NY 14626

Dave L

Job Details: 12/07/2023

"Deli UI is shorted due to door cavity holding standing water. Ordering UI. ; rqstng P&A on 1 WPW10769076 (Deli UI), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/07/2023

"Customer stated that there is ice buildup in the freezer compartment. After inspecting unit, I discovered ice buildup on the corners of the evaporator and the cause was a weak fan motor. Removed ice with steamer. Replaced fan motor. Unit tested good"

We serviced a

JENN AIR RANGE

Model JIS1450DS1

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/07/2023

Customer stated that control blanked out and the oven was stuck on. No codes. After inspecting and speaking with customer i found that the customer reset the unit by flipping the breaker and when that was done all functions returned to normal. After testing unit all functions tested normal. Unit tested good. Called safety SR#7737823651

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/07/2023

Customer stated that the unit is leaking. Error code F8E4-float switch. After inspecting unit i discovered that the unit is leaking from a crack in the drain line coming from drain pump to inlet water assembly. Also the right tub corner cover is missing. Ordering tub corner cover W11579566 and drain hose W11551233; ordrng 1 W11165093 (Tub corner cover) and 1 W11551233 (Drain hose)

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Manlius, NY 13104

Chuck G

Job Details: 12/07/2023

Unit is marked as field scrap in entitlements. I called customer and left him a VM explaining the situation and advised him to call Whirlpool to eliminate the possibility that it is a mistake or the place he purchased it from.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Newark, NY 14513

Andres V

Job Details: 12/06/2023

"Customer was unaware of appt today and could not meet. Talked to customer about issue, it sounds like a sump and pump problem. ; ordrng 1 WPW10605057 (Sump and pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Newark, NY 14513

Andres V

Job Details: 12/06/2023

"Installed new bin. I checked the auger motor and can hear it trying to turn but does not dispense needs new motor. Also deli drawer control went out, it is getting 12v but not lighting. Ordering new door as well. ; ordrng 1 W10822606 (Auger motor) and 1 WPW10769076 (Control) and 1 W10815687 (Right side door.)"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW0

Near Hilton, NY 14468

James

Job Details: 12/06/2023

"Unit making clunking noise and not drying properly. Replaced belt, rollers, and gas coils. Tested unit and found no issues. If problem persists replace control. ; used 1 4392067 (Kit), and 1 279834 (Coils) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14606

James

Job Details: 12/06/2023

Unit went through cycle then repeated spin cycle and had to be cancelled. No errors. Ran calibration cycle and adjusted feet. Customer is to monitor. If problem persists order W11428994

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290REM03

Near Rochester, NY 14618

James

Job Details: 12/06/2023

Rh gasket damaged. Replaced gasket and molded with heat gun.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Newark, NY 14513

Andres V

Job Details: 12/06/2023

"Compressor is locked, starter is trying but compressor is not starting. also found LED lights to be out in the freezer and fresh food section. Dispenser door gasket is tearing at the top. ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 W11504419 (8/7) and 1 W11504432 (6/5) and 1 W11504421 (8/5) and 1 W11506639 (Process tube) and 1 W11504447 (5/1.8) and 1 W11504446 (5/3.5) and 1 W11683243 (LED light) and 1 W11683244 (LED harness) and 1 W10407212 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, NY 14489

Andres V

Job Details: 12/06/2023

Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling.

We serviced a

WHIRLPOOL WASHER

Model MHWE450WW01

Near Honeoye Falls, NY 14472

James

Job Details: 12/06/2023

Unit intermittently leaving water in basket. Tested unit and found no issues. Suspect valve is leaking into tub. Customer is to monitor. 30 days warranty on service call. Quoted valve replacement WPW10289387

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, NY 14489

Andres V

Job Details: 12/06/2023

Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Fairport, NY 14450

James

Job Details: 12/06/2023

Unit not draining. Replaced drain pump and tested. Left part. Unit functions properly.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Fairport, NY 14450

James

Job Details: 12/06/2023

"Unit is not accurate while convection cycle. Cooling fan rattling. F2e1 stuck key error. Tested convection to 350, temp was 30 degrees off after calibrated. ; ordrng 1 W11029431 (Console ui) and 1 W11620673 (Control) and 1 W11620737 (Blower) and 1 W11441001 (Convection)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Lyons, NY 14489

Andres V

Job Details: 12/06/2023

Customer had turned off spin speed and also steam was on causing her to think that unit was washing with hot water. I did find error code F4E1 for heating element issues. Issue is intermittent and not happening Everytime. Reccomended replacing element and control board. ; ordrng 1 W11314664 (Heater) and 1 W11322901 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Waterloo, NY 13165

Andres V

Job Details: 12/06/2023

Installed new control board and damper on unit.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, NY 14456

Andres V

Job Details: 12/06/2023

"Spanner nut did not want to go on and tightened down when you turn it basket drive turns with it.. Gearcase, spanner, and basket drive. ; ordrng 1 W11454741 (Gearcase) and 1 WP389140 (Basket drive) and 1 WP21366 (Spanner nut)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Andres V

Job Details: 12/06/2023

Unit is shaking immensely when going into a high spin speed. I reccomended replacing the suspension rods. ; ordrng 1 W11130362 (Suspension rods)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Camillus, NY 13031

Dave L

Job Details: 12/06/2023

"Found unit cooling poorly. Fresh food evaporator frozen over defrosted evaporator. Checked pressures in test 4. Removed refrigerant, flushed and rechagerged. Customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Syracuse, NY 13212

Chuck G

Job Details: 12/06/2023

"Replaced lid lock, drain pump and control. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"