Service History 61 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14613

Andres V

Job Details: 04/20/2023

Customer stated unit was shredding the tub ring again. I diagnosed unit found unit was bouncing because it is on a wooden pallet. I replaced the tub ring and informed customer unit needs to come off palet.; schdld next appmnt for 4/25 TUE !

We serviced a

MAYTAG MICROWAVE

Model MMV4206FZ2

Near Webster, NY 14580

James

Job Details: 04/20/2023

"Unit intermittent to acknowledge door is closed. Replaced interlocks and tested. Unit functions properly. ; used 1 W11244490 (Interlock), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9470WL1

Near Webster, NY 14580

James

Job Details: 04/20/2023

Unit not heating. 120v to heater. 242v at outlet. Cord prongs are bent and not making contact properly with outlet. Replaced power cord and verified operation. ; used 1 Cord from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14613

James

Job Details: 04/20/2023

"Ff section too warm. Mullion broken off. Evaporator fan not running. Moved fan blade and fan started. Need mullion and fan motor. ; ordrng 1 WPW10464673 (Motor) and 1 WPW10624450 (Mullion), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14616

James

Job Details: 04/20/2023

Unit loud. Fan shroud is warped and fan blade is getting damaged from contacting it. Need condenser fan and shroud. ; ordrng 1 W11438498 (Bracket) and 1 W11127829 (Motor) and 1 W11193484 (Blade)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X16DW04

Near Greece, NY 14616

James

Job Details: 04/20/2023

Replaced control and unit began cooling. ; dspstn on spec-tagged invntry: 1 W11496873 CONTROL- BOX

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Rochester, NY 14616

James

Job Details: 04/20/2023

Rf element turns on and doesn't cycle off. Need infinite switch. ; ordrng 1 WPW10434452 (Infinite switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Camillus, NY 13031

Chuck G

Job Details: 04/20/2023

"Customer stated that unit has a noise. Error code F0E2. After inspection of unit i found that the gearcase is leaking oil and motor was extremely hot to the touch. Replaced motor, gearcase, cam and capacitor. Calibrated unit. Ran a diagnostic cycle and the displayed a F7E1. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dansville, NY 14437

Dave F

Job Details: 04/20/2023

Unit not washing correctly or spinning out right . Leveled unit and calibrated unit . Went over best wash cycles and emailed cycle guide . If problem persists order W10780045. ; dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/19/2023

"Called techline for repeat problem. Ohmed out thermistor from control board, checked good. Advised by techline to replace user interface. SR 7736220349. Ordering control, UI and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control) and 1 W11518204 (UI)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Farmington, NY 14425

Jeremy

Job Details: 04/19/2023

Customer concerned unit will not run a cycle. Found no stored error codes. Diagnostic cycle ran without issue. Found that drain hose was too far down drain pipe creating potential for siphoning. Covered fabric softener usage with customer. Unit operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Penfield, NY 14526

James

Job Details: 04/19/2023

unit in garage. Light and control off. Door switch disconnected. Corrected switch and verified operation.

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Macedon, NY 14502

Jeremy

Job Details: 04/19/2023

Unit will not power on. Unable to get into diagnostics. Ordering control and user interface for being unresponsive.; ordrng 1 W11413567 (Console) and 1 W11618921 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Fairport, NY 14450

Jeremy

Job Details: 04/19/2023

Unit not defrosting causing warm temps in fresh food section. Unit does defrost in force defrost. Control is faulty and not running auto defrost. Ordering control.; ordrng 1 WPW10503278 (ADC - JAZZ)

We serviced a

WHIRLPOOL DRYER

Model LER4600PQ0

Near Webster, NY 14580

James

Job Details: 04/19/2023

Unit not starting. Unit used to run with door open. Door sw open. Need sw WP3406105

We serviced a

WHIRLPOOL DISHWASHER

Model MDB7959SHZ0

Near Webster, NY 14580

James

Job Details: 04/19/2023

"Unit not allowing soap to dispense. Thermistor shorted error. Cleared codes and ran diagnostics, unit functioned properly. Customer is to monitor if problem persists order W11084121. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Williamson, NY 14589

James

Job Details: 04/19/2023

Front left burner was on low and flame went out with gas still on. Tested burners and oven. Adjusted burners. Rr burner will not adjust. Ordering manifold. ; ordrng 1 W10512763 (Manifold)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Rochester, NY 14625

Jeremy

Job Details: 04/19/2023

"Icemaker is not cycling. Tested unit in diagnostic, unit cycles and fills. Found E5 error for failed icemaker thermistor. Replaced icemaker, unit checks good in diagnostics. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11577195 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Rochester, NY 14618

Jeremy

Job Details: 04/19/2023

Faulty thermistor causing premature shit off of defrost heater and excessive frost on top half of evap. Replaced thermistor and defrosted evap. Unit checks good.; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334DSS0

Near Rochester, NY 14618

Jeremy

Job Details: 04/19/2023

Spray arms are clogged with debris causing loss of rotation. Ordering spray arms.; ordrng 1 W11101428 (Lower arm) and 1 Sh15 (Shipping) and 1 WPW10448645 (Upper arm)

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW0

Near Rochester, NY 14610

Jeremy

Job Details: 04/19/2023

Customer concerned that unit would not start consistently. Found no stored error codes. Customer stated they unplugged unit for some time and it started working again. Instructed customer on cycle selection based on items being washed. Unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 04/19/2023

Unit froze ff evaporator. Ff thermistor 6.4k at 0. Fz 15k at 5deg. Ff thermistor spec is 23k. Replaced fan harness and defrosted evap. Verified defrost settings and drain is clear. ; used 1 W11033168 ( Harness) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Auburn, NY 13021

Chuck G

Job Details: 04/19/2023

Customer stated that unit is leaking underneath. No codes. After inspecting unit i found that the dispenser housing is leaking. Ordering assembly dispenser housing ; ordrng 1 W11614513 (Assembly dispenser housing)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Auburn, NY 13021

Chuck G

Job Details: 04/19/2023

Replaced heating element. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Auburn, NY 13021

Chuck G

Job Details: 04/19/2023

"Customer stated that sometimes food freezes in the fresh food section. I found that bins were placed up high, i repositioned the shelves and bins. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Elbridge, NY 13060

Chuck G

Job Details: 04/19/2023

"Replaced door rail left & right, hinges left & right and inner door. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Syracuse, NY 13204

Chuck G

Job Details: 04/19/2023

"Replaced UI, powered unit off and on 5 times to transfer model info from control to UI. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Penfield, NY 14526

James

Job Details: 04/19/2023

Unit died mid cycle. Tested unit and theres 116v to unit. 2v l2 to ground. Recommend replacing circuit breaker to allow 240v to dryer.

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ3

Near Syracuse, NY 13208

Chuck G

Job Details: 04/19/2023

Customer stated that unit is not heating. Element tested bad. Quoted customer to replace element but they declined the repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Clay, NY 13090

Chuck G

Job Details: 04/19/2023

Unit had bad heater. Replaced heating element. Left old element with customer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model EL88TRRWS02

Near Webster, NY 14580

James

Job Details: 04/19/2023

Unit at 50 degrees. Partial frost pattern. Sealed system leak. Quoted repair of evap and filter drier replacement. ; ordrng 1 W (Coil) and 1 Sh15 and 1 W (Access) and 1 W (Drier)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/19/2023

Replaced drain pump and cleared the debris from drain holes in bellow. Unit tested good

We serviced a

JENN AIR REFRIGERATOR

Model JS48PPDUDE01

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/19/2023

Customer stated that some lights are out. Replaced LED lights per SP W11606409. S Code S84638. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT771RWYM01

Near Rochester, NY 14618

Jeremy

Job Details: 04/19/2023

Unit dripping water into fresh food section. Found that drain is frozen over and ice accumulation is melting into fresh food. Removed ice and cleared drain restriction. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rochester, NY 14620

Jeremy

Job Details: 04/19/2023

New part is damaged. Reordering part. ; ordrng 1 W11613483 (Panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hilton, NY 14468

Andres V

Job Details: 04/19/2023

"Customer stated unit was not making ice. I diagnosed unit found ice maker had cubes but did not cycle them. I used reset button to cycle ice maker, unit dumped ice then called for water. Freezer temp was turned down which can cause ice maker not to cycle."

We serviced a

MAYTAG DRYER

Model MGDE300VW1

Near West Henrietta, NY 14586

Jeremy

Job Details: 04/19/2023

Replaced burner assembly for not igniting gas and letting gas into dryer during operation. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hilton, NY 14468

Andres V

Job Details: 04/19/2023

Customer stated unit was not cooling properly. Unit is not going into a defrost. Tested heated found it's getting voltage but not turning on. Ordering heater. ; ordrng 1 W11650661 (Heating element)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14606

Andres V

Job Details: 04/19/2023

Customer stated unit was making a screeching noise. She had a video of it and sounded like it was the belt. I replaced the belt and tested it. Unit is working properly ; used 1 W11239857 (Belt) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14607

Andres V

Job Details: 04/19/2023

Customer stated unit was leaking. I diagnosed unit found the tub nuts were missing and the drain hose clip. ; ordrng 4 W11545286 (Tub nut)s and 1 W11596052 (Clamp)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14610

Andres V

Job Details: 04/19/2023

Customer stated unit was not cooling. I diagnosed unit found it had a leak. It is pulling .1amps. unit needs a sealed system job ; ordrng 1 W10913906 (Access tube) and 1 Wpw10143759 (Dye drier) and 1 W11504418 (8/7) and 1 W1150447 (5/1.8) and 1 W11504432 (6/5) and 1 W11504416 (8.5/6) and 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W11504431 (7/5) and 1 W11504422 (8/2.2)

We serviced a

KENMORE WASHER

Model 110.22422100

Near Rochester, NY 14621

Andres V

Job Details: 04/19/2023

Customer stated unit was leaking. I diagnosed unit started a quick cycle and watched unit. I did not see unit leak when in wash or draining. ; dspstn on spec-tagged invntry: 2 WP3363394 PUMP

We serviced a

ADMIRAL DRYER

Model AGD4475TQ1

Near Rochester, NY 14615

Andres V

Job Details: 04/19/2023

Customer stated unit was not heating. I diagnosed unit found igniter was not getting voltage. I checked thermal fuse found OL. I replaced it and tested unit. Unit is now heating. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Rochester, NY 14626

Andres V

Job Details: 04/19/2023

Customer stated unit was taking a few cycles to dryClothes. Diagnosed unit found vent to be excessively long. I cut it and put it back on unit. Unit is heating properly now.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14616

Andres V

Job Details: 04/19/2023

Customer stated unit was not spinning out her comforter. I diagnosed unit found spin speed was on medium on normal and bedding cycle. I ran a diagnostic cycle successfully. I suggested customer turns up the spin speed when doing bedding.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Rochester, NY 14617

Andres V

Job Details: 04/19/2023

Replaced sensor and the actuator. I ran a diagnostic cycle successfully also cleared error codes.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/18/2023

Customer stated that unit is not cooling and hears a buzzing sound every 2 minutes. Compressor drawing 8.25 amps. Ordering compressor and lokrings ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11504445 (5/4) and 1 W11504449 (4/2) and 2 W11504416 (8.5/6)s and 1 W11506635 (Access valve)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KWH1

Near Avon, NY 14414

Jeremy

Job Details: 04/18/2023

Replaced tub gasket for leaking. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Pittsford, NY 14534

Jeremy

Job Details: 04/18/2023

Customer was unsure how to remove water filter and thought they were going to break it. I demonstrated how to remove filter and explained that a little more force may need to be used. Explained LED indicators on when to change filter. Unit operating as expected

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Rochester, NY 14612

James

Job Details: 04/18/2023

Gearcase is leaking and clunking during agitating. Need slider and gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV02

Near Webster, NY 14580

James

Job Details: 04/18/2023

Replaced freezer rails. Installed ez anchor on rh side. Adjusted ff doors. Doors seal properly. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

James

Job Details: 04/18/2023

New part defective. Diverter motor is getting stuck and makes groaning noise. Need sump. ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14620

Andres V

Job Details: 04/18/2023

Terminal screw and nut where stripped. Put new ones on. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES00

Near Ontario, NY 14519

James

Job Details: 04/18/2023

Unit freezing ff section again. Unit had no frost pattern. Ran withfan disconnected and frost pattern developed. Compressor at 1.1amps. Replaced thermistor customer is to monitor. If problem persists replace control box. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Webster, NY 14580

James

Job Details: 04/18/2023

Unit not draining. Harness pulled apart at pump. Repaired harness and allowed enough slack to prevent issue. Tested washer successfully.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14619

Andres V

Job Details: 04/18/2023

Customer stated unit was not powering on. Diagnosed unit found unit had no power. Turned on breaker unit is working now.

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Syracuse, NY 13209

Chuck G

Job Details: 04/18/2023

Customer stated that they are hearing a noise when the unit is in spin. No codes. After inspecting unit i found evidence that tub is hitting the ribbing on the washing machine drain pan. I removed the pan with the customers permission and raised feet. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Left part with customer. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Syracuse, NY 13219

Chuck G

Job Details: 04/18/2023

Removed ice from evaporator. Replaced fan evap fan with harness. Explained to the customer that it would take 24 hours for unit to get to temp and 3 days to make ice. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Irondequoit, NY 14609

Jeremy

Job Details: 04/18/2023

"Shifter motor is binding causing unit to not shift from agitate to spin properly. Replaced shifter, ran factory calibration cycle. Ran diagnostic cycle, no leaks found. Unit checks good.; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Irondequoit, NY 14622

Jeremy

Job Details: 04/18/2023

Cycle signal light stays on even if sound is turned off. Ordering user interface.; rqstng P&A on 1 W10911021 (UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Irondequoit, NY 14609

James

Job Details: 04/18/2023

"Unit was making creaking noise and ff section not cooling. Frost buildup on evap cover. Defrost thermostat tested open. Need freezer harness. Customer had extended warranty but whirlpool didn't dispatch correctly. ; rqstng P&A on 1 W11449066 (Harness) and 1 W11236851 (Diffuser), ordrng 1 Sh15"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ0

Near Spencerport, NY 14559

Andres V

Job Details: 04/18/2023

Customer stated unit was not baking. I diagnosed unit found heating element not heating up. Found shorted connector. Put new connector plugged it back into element. Unit is heating now.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rochester, NY 14608

Andres V

Job Details: 04/18/2023

Arrived to home but nobody was here. Called but could not leave voicemail. Waited 15min left door tag. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXNT00

Near Rochester, NY 14605

Andres V

Job Details: 04/18/2023

"Customer stated unit was not making ice. I diagnosed unit found that it was not getting power. I unplugged then plugged unit back in and ice maker started cycling and called for water. Customer is to monitor, if they call back order 2198597"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near North Chili, NY 14514

Andres V

Job Details: 04/18/2023

"Replaced the control board. Tested unit, made sure it was sending power out to both elements. Unit is heating up properly"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, NY 14534

Andres V

Job Details: 04/18/2023

Replaced the bellow and tested unit on a quick cycle. I had customer listen for noise but she didn't hear it and neither did I. Unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14618

Andres V

Job Details: 04/18/2023

Customer stated unit is leaking from bottom of door. I diagnosed unit found gasket to not be sealing around door. I replaced gasket and tested it. Unit is no longer leaking.; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Rochester, NY 14621

James

Job Details: 04/18/2023

Replaced harness and pump and tested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/18/2023

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Clay, NY 13088

Chuck G

Job Details: 04/18/2023

"Clothes not spinning out as well. No codes. Ran a diagnostic cycle in which the unit operated as intended. I found that unit was not level , leveled unit and calibrated it. Suspension, gearcase, belt and tub tested good. Unit tested good."

We serviced a

MAYTAG DRYER

Model MEDP576KW0

Near Oswego, NY 13126

Chuck G

Job Details: 04/18/2023

"Drum not spinning. Verified issue, motor tested bad. Ordering motor W10841144 and blower wheel WPW10349492; rqstng P&A on 1 W10841144 (Motor) and 1 WPW10349492 (Blower wheel)"

We serviced a

AMANA OVEN

Model AER6303MFS2

Near Rochester, NY 14606

James

Job Details: 04/18/2023

Unit melted l1 from power cord to 6in up main harness. Called safety team and they authorized full repair. A16r591wplSr 7736149839 866-550-5136; ordrng 1 W11458879 (Harness) and 1 Sh15 and 1 Pt220

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Rochester, NY 14626

James

Job Details: 04/18/2023

Unit randomly shuts off and customer waits for a while then is able to restart cycle. F2E1 error. Ordering control and ui. ; rqstng P&A on 1 W11419056 (Ui) and 1 W11413569 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, NY 14618

Andres V

Job Details: 04/18/2023

Customer stated unit was not spinning out. I diagnosed unit found error code F6E1 for no communication. Coming back with MCU.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Oswego, NY 13126

Chuck G

Job Details: 04/18/2023

"Freezer door not sealing. Verified issue. Tried to form gasket with a hairdryer but was unsuccessful as the top left hand corner would not conform. Ordering gasket W10861499, shim W11169703 and top hinge WP2261963; ordrng 1 W10861499 (Gasket) and 1 WP2261963 (Hinge) and 1 W11169703 (Shim)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Oswego, NY 13126

Chuck G

Job Details: 04/18/2023

"Customer stated that unit is not completing a cycle. Error code F8E1 and F1E1. Water valve and control tested bad. Ordering cam W10721967, belt WPW10006384, water valve W11210459 and control W11170319; rqstng P&A on 1 W11170319 (Control) and 1 W11210459 (Water valve) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Fairport, NY 14450

Jeremy

Job Details: 04/18/2023

Splines on basket hub and gearcase are stripped causing basket to not spin. Quoted for gearcase and hub replacement. Customer opting out of repair to purchase new unit.

We serviced a

MAYTAG OVEN

Model MER8800FZ1

Near Macedon, NY 14502

Jeremy

Job Details: 04/18/2023

"Front right burner does not regulate heat and only runs on high. Oven does not heat. Found element tested open and wires on terminal block are burned up. Ordering infinite switch, harness, terminal block and bake element.; ordrng 1 W10917724 (Infinite switch (FR)) and 1 WPW10245259 (Terminal Block) and 3 WP3400029 (Nut)s and 1 W10779716 (Bake Element) and 1 W11188459 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KUDR24SEBL4

Near Penfield, NY 14526

Jeremy

Job Details: 04/18/2023

Ran unit with clear door. Water is spraying from under spray arm during drain cycle and leaking from the door. Called techline and was advised that problem must be in one of the check valves. Checked for obstruction in lower check valve and other ones were replaced with pump assembly on previous visit. Customer is opting out of further repair and is purchasing new unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Fairport, NY 14450

Jeremy

Job Details: 04/18/2023

Unit leaking from diverter. Ordering sump assembly.; rqstng P&A on 1 W10805015 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Dansville, NY 14437

Jeremy

Job Details: 04/18/2023

Unit still shaking. Found basket has excessive wobble causing excessive shaking. Advised customer to remove base from under unit. Ordering basket and gearcase.; ordrng 1 W11449840 (GEARCASE) and 1 W11513243 (Basket)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14616

James

Job Details: 04/18/2023

Agitator broken off. Wash plate is loose and 2nd time issue has happened. Gearcase worn. ; ordrng 1 W11454372 (Gear case) and 1 W11397111 (Impeller) and 1 W10836692 (Barrel)

We serviced a

GE DRYER

Model GT033GASK0WW

Near Rochester, NY 14609

James

Job Details: 04/17/2023

Unit not starting. Push to stat button cracked. Removed pts button from panel and unit functions properly without it. Reassembled and verified operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

James

Job Details: 04/17/2023

"Complaint of food thawing out and refreezing. Ff at 40, freezer 1deg at recommended. Called techline. Sr7736198279. They recommend replacing freezer thermistor and monitoring temp."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Rochester, NY 14609

Andres V

Job Details: 04/17/2023

Customer stated unit is not turning on. I diagnosed unit found roaches have taken over the control board. I informed customer that we would not be doing repair because roaches will ruin a new control.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, NY 14609

Andres V

Job Details: 04/17/2023

Replaced the side panel and manifold.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Rochester, NY 14609

Andres V

Job Details: 04/17/2023

Customer stated unit is not dispensing water. I diagnosed unit but could not duplicate issue. Everytime I used dispenser it worked fine. Customer is to monitor and take a video if it happens again. If she does Back order WPW10341320

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 04/17/2023

"Replaced suspension, cam and belt for excessive noise and shaking. Ran factory calibration cycle. Ran diagnostic cycle, unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Rochester, NY 14610

Andres V

Job Details: 04/17/2023

I installed the new control board but was getting same result was last time where panel responds to commands but does not light up. Put old control back on since it's working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Perry, NY 14530

Jeremy

Job Details: 04/17/2023

Unit leaking due to water splashing over fabric softener dispenser. Replaced tub ring to updated version according to service pointer W11651001. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Scottsville, NY 14546

Jeremy

Job Details: 04/17/2023

"Fresh food door handle is broken. Replaced handle, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 04/17/2023

"Replaced faulty tub ring. Ran calibration cycle, unit not leaking. Customer to monitor, if problem persists order main control (W11608058)."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL1

Near Rochester, NY 14625

James

Job Details: 04/17/2023

Center arm broken off. Replaced manifold and left lower arm.

We serviced a

MAYTAG DRYER

Model MGDB725BW0

Near Rochester, NY 14618

James

Job Details: 04/17/2023

"Unit screeching during cycle. Idker broken. Belts severely worn. Replaced rollers and idler. Need belts replaced. ; ordrng 1 WP8544742 (Belt), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Pittsford, NY 14534

Andres V

Job Details: 04/17/2023

Customer stated unit was leaking. I used clear door to diagnose unit but I could not find any leaks. Checked the gasket but looked ok. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14626

Dave F

Job Details: 04/17/2023

Drain tube in freezer section was frost up . Found heater not in correct position fixed heater and defrosted unit . Added wire to heater to drop into the drain . Leveled unit . Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL1

Near Rochester, NY 14618

James

Job Details: 04/17/2023

Lh door tensioner broken. Ordering tine and spring. ; ordrng 1 8194001 (Tine) and 1 Sh15 and 1 WP8270182 (Spring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near West Henrietta, NY 14586

Andres V

Job Details: 04/17/2023

Customer stated unit was not cooling. I diagnosed unit found evaporator had zero frost pattern. Unit has a leak. Ordering compressor and evaporator. ; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11506635 (Access valve) and 1 W11504418 (8/7 NR) and 1 W11504436 (6/1.8 NR) and 1 W11504434 (6/2) and 1 Wpw10143759 (Dye drier) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504423 (8/2) and 1 W11504415 (8.5/8)

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDE1

Near Penfield, NY 14526

James

Job Details: 04/17/2023

Upper rack fell down on one side and wedged into tub. Reset rack adjusters and tested several times. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Churchville, NY 14428

Andres V

Job Details: 04/17/2023

"Customer added soap to unit cause suds and it leaked. Unit activated flood switch. Cleaned it out cleared error codes, unit is working properly."