Service History 61 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14612

James

Job Details: 06/10/2022

Unit leaking under pantry drawer and mullion sticks and hots door. Removed ice and steamed drain water leaking from ice maker duct. Replaced icemaker and removed ice buildup. Tested icemaker successfully. Greased mullion and adjusted feet so doors close properly. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Port Byron, NY 13140

Chuck

Job Details: 06/10/2022

"Customer stated that fabric softer is leaking from dispenser when she pours it into the compartment. No codes. I ran a diagnostic test cycle and could see no water leaking from dispenser. I inspected the dispenser area and noticed that the tray was not snapped into place, i removed tray and reinstalled it. I then asked the customer to pour the softener into the compartment and the dispenser was not leaking softener. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Water tubing is cracked repaired tubing due to over heating from the condenser fan not running . Unit needs new condenser fan . Ordering part . Customer is paid in full ; ordrng 1 WP2188874 (condenser fan motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Replaced UI . Defrosted unit. Replaced Evap thermistor foil taped and zip tied in location . Ran test 4 tested good .Replaced fan scroll . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Auburn, NY 13021

Chuck

Job Details: 06/10/2022

Replaced door seal. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5500FW

Near Syracuse, NY 13208

Chuck

Job Details: 06/10/2022

Replaced control panel. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JB0

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

"Customer stated dual element burner not staying on high. Called techline to verify operation of burner SR# 7733833468. Informed that if 2 quarts of water boil in 17-20 minutes burner is operating as expected. Water boiled in 15 minutes, unit operating as expected."

We serviced a

MAYTAG WASHER

Model BRAVO

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

No service needed

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW0

Near Waterloo, NY 13165

Chuck

Job Details: 06/08/2022

Upon taking the top of the washer off i found a rust trail coming from the inlet water valve assembly housing W11173597 that also needs to be replaced. I quoted the customer the extra for the part but then they declined the repair and is going to purchase a new unit instead. The customer would like a refund for the parts that where paid for. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WFC8090GX0

Near Nunda, NY 14517

Dave F

Job Details: 06/08/2022

Replaced door for UI not responding and not working. Replaced bellow for abrasion. Unit tested good ; dspstn on spec-tagged invntry: 1 W11280150 DOOR

We serviced a

WHIRLPOOL MICROWAVE

Model MMV4207JZ0

Near Hilton, NY 14468

Dave L

Job Details: 06/08/2022

Replaced control and display. Tested ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Rochester, NY 14608

James

Job Details: 06/08/2022

Replaced icemaker. Icemaker cycled after install. One year warranty on repair. Sc paid last visit. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Brockport, NY 14420

Dave L

Job Details: 06/08/2022

Found wash motor getting 119vac but will not run. Quotes for wash motor. Customer was undecided.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14613

Dave L

Job Details: 06/08/2022

Washer had leaked when overloaded because the tub was leaning forward causing the water to run over the tub ring. Tested washer to verify proper operation.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ

Near Rochester, NY 14621

Dave L

Job Details: 06/08/2022

Rescheduled customer. ; schdld next appmnt for 6/15 WED 3-6

We serviced a

GE RANGE

Model JB645DK6BB

Near Rochester, NY 14621

Dave L

Job Details: 06/08/2022

Replaced cracked cooktop.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Irondequoit, NY 14617

Dave L

Job Details: 06/08/2022

Unit has gotten out of balance and was no longer planted correctly on the floor. Moved washer back into place and ran load size calibration. Reseated front left tub damper. Unit tested ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Irondequoit, NY 14609

Dave L

Job Details: 06/08/2022

Found leak at water supply line coming from the house side. Cut off damaged tube and reseated. Leak went away. Advised customer to have water line replaced by a licensed plumber as this is not a permanent repair. Recommending water be shut off until repair is made.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Rochester, NY 14609

Dave L

Job Details: 06/08/2022

Ice maker is stalled. Quotes for ice maker. The customer will call us when they are ready. ; ordrng 1 WPW10300022 (Ice maker)

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDEM01

Near Webster, NY 14580

Dave L

Job Details: 06/08/2022

"Replaced fresh food evap and compressor due to no cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR 2 W11504424 COUPLER BR 8X1.8 , 2 W11504433 COUPLER BR 6X4 , 2 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4' , used 1 W10143759 (Drier) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Rochester, NY 14622

James

Job Details: 06/08/2022

Replaced control and pump. Pump under one year warranty. Tested diagnostics and cycle functions properly. One year warranty on control. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Webster, NY 14580

James

Job Details: 06/08/2022

S17304Replaced heater and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DRYER

Model WED7120HC0

Near Webster, NY 14580

James

Job Details: 06/08/2022

"Replaced ui, control, and bulb. Unit functions properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Webster, NY 14580

James

Job Details: 06/08/2022

Lf led out. Replaced led and all leds functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 06/08/2022

Replaced seal and tested. New seal is contacting ice bin. Customer is to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Irondequoit, NY 14617

James

Job Details: 06/08/2022

F6e1 soap not dissolving. Pump not powering on. Removed door panel and pump cycled. Found loose connection at control. Tightened connection and verified operation.

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 06/08/2022

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Penfield, NY 14625

Dave F

Job Details: 06/08/2022

Unit is not cooling . Could hear start relay clicking and compressor is hot . Changed start device did not turn on . Compressor is pulling 6 amps when trying to start . Called techline SR 7733835043 unit needs compressor and the compressor is on special order . Techline said it needs a new compressor and is documented unit . 1-800-253-1301 . Customer wants new unit and is going to call customer service.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Macedon, NY 14502

Dave F

Job Details: 06/08/2022

Bottom spray arm fell off and melted . Replaced spray arm and tested unit in diagnostics unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Fairport, NY 14450

Dave F

Job Details: 06/08/2022

Ice maker not working . Freezer set to -4 and freezer was 1 degree temps are good . . Ice maker error code e2 motor lost position . Tested ice maker in test 57 and did not cycling . Unit needs new ice maker . Ordering ice maker and customer is paid in full ; ordrng 1 WPW10764668 (ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Victor, NY 14564

Dave F

Job Details: 06/08/2022

Replaced thermistor evap was free of frost and unit is sealing good at door . If problem persists order W11035836 control and call techline.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Victor, NY 14564

Jeremy

Job Details: 06/08/2022

"Customer stated unit is leaking. Checked and found no error codes. Ran diagnostic cycle, all functions check and no leaks found. Explained to customer how to adjust position of upper rack to avoid spray arm impedance. Customer stated they were washing a baseball cap at the time of the leak."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Victor, NY 14564

Jeremy

Job Details: 06/08/2022

"Found unit does not heat. Checked and found magnetron tests open. Ordering magnetron, capacitor and diode.; ordrng 1 W11402082 (Magnetron) and 1 W11256462 (Diode) and 1 W11213318 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Canandaigua, NY 14424

Chuck

Job Details: 06/08/2022

Customer stated that upper rack wheel fell off. I inspected unit and the unit needs the upper rack adjuster kit W10712395. ; ordrng 1 W10712395 (Upper rack adjuster)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Canandaigua, NY 14424

Chuck

Job Details: 06/08/2022

Customer stated that unit will not drain or spin. Codes F9E1-long drain and F0E2-oversuds. The unit was in drain lockout mode. I cleaned out drain pump and reassembled. Ran a diagnostic test cycle in which the unit ran normally. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near East Syracuse, NY 13057

Chuck

Job Details: 06/08/2022

"Customer stated that he is hearing a grinding noise during the sensing portion of the cycle. No codes. I confirmed the noise by running a diagnostic test cycle. Cam and belt tested bad, replaced Cam W10721967 and belt W11239857. I ran several diagnostic cycle to confirm the noise no longer exists. Unit tested good ; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Rochester, NY 14608

Andres

Job Details: 06/08/2022

Replaced lid lock and tested it. Unit locks and spins.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

Andres

Job Details: 06/08/2022

"Replaced gearcase and ACU. When I went to calibrate unit I heard a loud screeching sound coming from belt. I had a belt in my van so I replaced it and ran a diagnostic cycle. Cycle ran through successfully and unit is working properly.; dspstn on spec-tagged invntry: 1 W11116592 CONTROL , used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Rochester, NY 14606

Andres

Job Details: 06/08/2022

Customer stated unit was turning on front right burner by itself. Diagnosed unit and did find that burner was turning on by itself. Took off back panel and saw that switch had shorted out. Unit needs new infinite switch.; ordrng 1 WP3149400 (Infinite switch)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, NY 14623

Andres

Job Details: 06/08/2022

Customer stated unit stopped producing ice. Diagnosed unit and found that the feed tube was clogged with ice. Used steamer to clear out line. Put unit into a diagnostic mode and cycled ice maker and filled it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near West Henrietta, NY 14586

Andres

Job Details: 06/08/2022

Tried to replace harness but connection on harness is a couple pin connector to the heating element. I had to cut and splice bi metal to original harness.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Irondequoit, NY 14609

Andres

Job Details: 06/08/2022

"Customer stated unit was not cooling properly. When I arrived unit was working correctly customer says the past few days it's been working. I checked fan,light switch also checked condenser fan but everything looked good. Told customer to monitor it and let us know if it occurs again."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14609

Andres

Job Details: 06/08/2022

"Customer stated unit was not cooling in freezer section sometimes, ice maker was not working and light in freezer went out. I diagnosed unit and could not find a reason as to why unit was not cooling sometimes. When I arrived everything in the freezer was frozen and was working properly. I checked heating element, evap fan, thermistor and drain plug. I put unit Into diagnostic and only found error code E5 for ice maker thermistor. I had a new light module in my van that I tried to replace in freezer but could not because unit was sprayed with too much foam and wires were buried. When I tried to take off connection the whole connector came off. I called techline to explain what was going on and letting them know I did not have enough slack for connection. Whirlpool deemed this unit unrepairable. Informed customer of situation and let them know their extended warranty company should be contacting them about next steps. Sr 7733832792"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Scottsville, NY 14546

Jeremy

Job Details: 06/08/2022

"Customer stated unit would not wash. Found cold water fill valve restricted, causing slow fill. Ordering new fill valve.; ordrng 1 W11210459 (Fill Valve)"

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Rochester, NY 14619

Jeremy

Job Details: 06/08/2022

"Found broiler door handle broken, unable to safely open broiler drawer. Ordering handle.; rqstng P&A on 1 WP98004956 (Broiler Handle)"

We serviced a

JENN AIR RANGE

Model JDS1750EB0

Near Brighton, NY 14610

Jeremy

Job Details: 06/08/2022

"Customer stated oven will not heat, light stays on. Found rolling oven rack not installed properly, is not allowing oven door to close. Installed rolling rack properly. Unit checks good."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, NY 14526

Jeremy

Job Details: 06/08/2022

"Unit has F2E1 error code, ordering membrane and Control.; ordrng 1 W10877766 (Membrane) and 1 W10877730 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

Greased lower fresh food door hinge for squeaking. Door no longer squeaks. Discussed not blocking air vents to allow for proper air flow.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Palmyra, NY 14522

Chuck

Job Details: 06/07/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW0

Near North Chili, NY 14514

Andres

Job Details: 06/07/2022

"Replaced gearcase,belt and actuator. Put unit back together and ran a calibration cycle and diagnostic cycle as well. Both cycles ran successfully and unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14612

James

Job Details: 06/07/2022

Unit making grinding noise. Removed damper and tested. Damper motor is sticking. Door gasket torn. Ordering gaskets and damper. ; rqstng P&A on 2 WPW10460580 (Gasket)s and 1 W11087463 (Damper)

We serviced a

AMANA WASHER

Model NTW4705EW0

Near Clarkson, NY 14420

Dave L

Job Details: 06/07/2022

Washer was full of water on arrival. Drain pump runs but does. It pump. Found that the impeller is not longer attached to the pump shaft. Replaced drain pump. Ran diagnostics and calibration. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Rochester, NY 14615

James

Job Details: 06/07/2022

Unit non responsive from dispenser. Disconnected door harness and reconnected and ui rebooted. Unit functions properly. Of problem persists replace front user interface.

We serviced a

WHIRLPOOL LAUNDRY

Model MVWX655DW1

Near Rochester, NY 14624

Jeremy

Job Details: 06/07/2022

"Unit wouldn't spin. Found stripped hub, replaced hub. Unit checks good.; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, NY 14622

James

Job Details: 06/07/2022

"Unit leaking from suction line frosting and melting onto bottom of unit. Called techline sr7733824856. They said inspect tubing, frost pattern, and fans. Found kinked liquid line in freezer spray foam. Straightened line amd and powered on compressor. Suction line no longer frosting over. Need panel that was rusted through and reinspect for standing water. ; ordrng 1 W11482027 (Panel)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH4

Near Rochester, NY 14606

Jeremy

Job Details: 06/07/2022

Customer thought her tub and door needed to be replaced for white build up on inside. Customer not using rinse aid and using powder detergent in unit causing buildup. Explained that using rinse aid and detergent pods would correct her issue. Told customer that her tub and door did not need to be replaced as there is no functional problem.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB08

Near Irondequoit, NY 14609

Dave L

Job Details: 06/07/2022

Pulled unit out to check for leaks. It was dry behind and under refrigerator. Verified that the drain pan holdsWater and is not leaking. Waterline is also dry and secure.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14611

Jeremy

Job Details: 06/07/2022

"Customer stated unit would not drain. Checked and found F5E2. Ran diagnostics and found lid would not lock. Replaced lid latch, checks good. Ordering control for multiple lid lock failures.; ordrng 1 W11608056 (Control), used 1 W11307244 (LATCH) from stock"

We serviced a

GE DRYER

Model GTD65EBSJWS

Near Rochester, NY 14605

Jeremy

Job Details: 06/07/2022

Customer stated console turns on by itself. Checked and found no stored error codes. Unit operates as expected. Unable to duplicate problem.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near North Chili, NY 14514

Andres

Job Details: 06/07/2022

Customer stated unit was making a noise every 20min. Customer had video of unit making noise said it was coming from freezer and when he would open the door it would stop. Noise sounds like the evap fan hitting something but did not see anything or hear anything.; ordrng 1 WPW10128551 (Evap fan motor) and 1 WPW10167023 (Fan housing) and 1 WP2169142 (Fan blade)

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14621

Dave L

Job Details: 06/07/2022

"Found unit uninstalled. Installed unit and tested. Unit locks, fills, spins, and drains. Tested ok. Sink next to washer does not drain. Recommending that be fixed before putting washer Into use."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Rochester, NY 14607

James

Job Details: 06/07/2022

Replaced thermostat kit and thermal fuse. Tested and verified unit is heating. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14618

Jeremy

Job Details: 06/07/2022

"Found unit is not heating, checked element, tested open. Ordering element.; ordrng 1 279838 (ELEMENT) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW2

Near Rochester, NY 14620

Jeremy

Job Details: 06/07/2022

Found agitator slightly loose causing knocking noise during agitation. Tightened agitator bolt unit checks good.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14625

Andres

Job Details: 06/07/2022

"Replaced capacitor on unit. Ran a diagnostic cycle, unit now spins and agitates properly."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ04

Near Rochester, NY 14612

Dave L

Job Details: 06/07/2022

Found sensor feedback disconnected from module. Reconnected. Module cycled and filled. Customer to monitor after 24 hours.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Syracuse, NY 13203

Chuck

Job Details: 06/07/2022

"Customer stated that dryer is making a noise. I ran dryer and confirmed that the noise. After replacing dryer repair kit 4392067 i discovered that the noise was coming from the motor. Ordering motor W11126010 and blower wheel WP697772; ordrng 1 W11126010 (Motor) and 1 WP697772 (Blower wheel), used 1 4392067 (Dryer repair kit) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HMEEES

Near Pittsford, NY 14534

James

Job Details: 06/07/2022

Replaced fan and reset power fan turned on. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14616

Dave L

Job Details: 06/07/2022

Documented with tech line. They recommend having the customer use afresh for the lo flo issueSR7733822750. Unit continues to only run incomplete cycles. Rechecked previous pressure system work. Ordering tub and harness. ; rqstng P&A on 1 W11460604 (Tub) and 1 W11316252 (Harness)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS01

Near Fairport, NY 14450

Andres

Job Details: 06/07/2022

Replaced ACU on unit. Could not test unit because old bulb blew. Customer will get a new bulb and try it out.; dspstn on spec-tagged invntry: 1 W11545876 CNTRL- ELEC

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW0

Near Rochester, NY 14616

Dave L

Job Details: 06/07/2022

Unit is u responsive. Read no voltage at terminal block. Customer will have to have a licensed electrician troubleshoot power supply issue.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Pittsford, NY 14534

Jeremy

Job Details: 06/07/2022

"Found drain restricted causing F9E1 error code. Removed restriction, unit checks good."

We serviced a

JENN AIR REFRIGERATOR

Model JS48PPDBDA

Near Victor, NY 14564

Andres

Job Details: 06/07/2022

Customer stated unit was leaking water. Diagnosed unit and found drain tube was clogged. Cleared out any ice build up using steamer. Unclogged drain tube of any debris.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ06

Near Pittsford, NY 14534

Andres

Job Details: 06/07/2022

Customer stated gasket on unit was ripping. diagnosed unit and did see gasket tearing. Had gasket with me replaced it and made sure it was sealing right.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Syracuse, NY 13203

Chuck

Job Details: 06/07/2022

"Unit making noise durning spin. No codes. I ran a diagnostic test cycle and confirmed the noise. I inspected unit and noticed the gearcase is leaking oil and that is what is causing the noise. Ordering gearcase W11393685, Washplate W10902814 and slider W10734521; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate) and 1 W10734521 (Slider)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Clay, NY 13090

Chuck

Job Details: 06/07/2022

"Customer stated that unit would not turn on. Error codes F5E4- lid not opened between cycles, F2E1-stuck key, F7E1- basket speed fault, F7E6-motor fault. Actuator and lid lock tested bad. Replaced nidec actuator WPW10006355 and lid latch W11307244. Init successfully completed a diagnostic test cycle. Unit tested good ; used 1 WPW10006355 (Actuator), and 1 W11307244 (Lid latch) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Cicero, NY 13039

Chuck

Job Details: 06/07/2022

"Customer stated Defect with glass on oven door. Confirmed broken glass on oven door. Ordering stainless glass door W11600222; ordrng 1 W11600222 (Glass door, Stainless)"

We serviced a

WHIRLPOOL WASHER

Model WDT720PADM1

Near Baldwinsville, NY 13027

Chuck

Job Details: 06/07/2022

"Customer stated that unit doesnt seem to be washing. F9E1- cant find position (diverter problem) , F6E6-incoming water too cold. Wash motor is getting the proper voltage but is not running."

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Palmyra, NY 14522

Chuck

Job Details: 06/07/2022

Replaced diverter cover and wash arm

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Rochester, NY 14626

Dave L

Job Details: 06/07/2022

Replaced harness due to broken wire. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Webster, NY 14580

James

Job Details: 06/07/2022

Unit delivered with dented top. Replaced top and inspected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 06/07/2022

Found coil defrosted in center. Removed excessFrost caused by increased season load. Customer to monitor for ice after 24 hours.

We serviced a

GE DISHWASHER

Model GDT545PSJ4SS

Near Irondequoit, NY 14609

Andres

Job Details: 06/07/2022

Customer stated unit was still giving him same issue where it would work sometimes and then other times it wouldn't. Customer said he replaced the board himself but still was happening. Diagnosed unit checked all wiring and connection. Unit was working while I was there. I recommended he get his wiring harness replaced. Gave him quote for this but he chose to get new unit.

We serviced a

GE WASHER

Model GTWN4250M1WS

Near Webster, NY 14580

James

Job Details: 06/07/2022

"Unit leaking. Gearcase clunks in slow spin. Gear oil leaking. Water leaking through center shaft of gearcase. Quoted for gearcase, nut, qnd tub seal."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Irondequoit, NY 14609

Andres

Job Details: 06/07/2022

Customer states unit is leaving brown spots on clothes. Diagnosed unit and found that the dispenser housing is covered in some sort of brown residue which could be causing it the issue. Reccomend replacing dispenser assembly.; ordrng 1 W11524103 (Dispenser assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

James

Job Details: 06/07/2022

Replaced door and tested icemaker. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HW1

Near Camillus, NY 13031

Chuck

Job Details: 06/06/2022

Replaced UI. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFG320VOBW2

Near Syracuse, NY 13208

Chuck

Job Details: 06/06/2022

"Customer stated that the electrodes randomly all came on. I could not duplicate the issue. I did inspect unit and noticed burnt grease marks. Harness, switches, burners and electrodes all tested good. I called the safety line and they said it sounded like a spill over. Customer has the anti-tilt bracket and he is going to install it himself. Unit tested good SR7733809884"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cicero, NY 13039

Chuck

Job Details: 06/06/2022

"Customer stated that unit is getting stuck on rinse, she is canceling the cycle and doing a drain and spin. No codes. I ran a diagnostic test cycle in which the unit operated normally. I made sure there is no debris in the pressure hose. I calibrated unit again. I called the tech line and they suggested i tell the customer to let the cycle go so the unit can generate a error code. Unit tested good SR7733812492"

We serviced a

MAYTAG DRYER

Model MEDX700XL1

Near Rochester, NY 14610

James

Job Details: 06/06/2022

"Unit loud due to worn idler and rollers. Replaced belt, rollers, and idler pulley. Unit functions properly. One year warranty on repair. ; used 1 Sh15, 1 341241 (Belt), 2 349241t (Rollers), and 1 279640 (Idler) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Caledonia, NY 14423

Jeremy

Job Details: 06/06/2022

Found user interface completely unresponsive. Unable to check for error codes. Ordering control and console.; ordrng 1 W11112662 (Console) and 1 W11417461 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Scottsville, NY 14546

Jeremy

Job Details: 06/06/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS03

Near Fairport, NY 14450

Andres

Job Details: 06/06/2022

Customer stated door gasket was ripping causing inside magnet to fall out and door not to seal.; ordrng 1 W10830046 (Right door gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Andres

Job Details: 06/06/2022

Customer states unit is still leaking from dispenser. I believe the issue is the valve not closing fully and letting out a little of bit of water. Ordering valve and replacing valve and fitting when I come back.; used 1 W11546685 (Valve) from stock

We serviced a

GE DRYER

Model GTX42EASJ2WW

Near Fairport, NY 14450

Andres

Job Details: 06/06/2022

Customer stated unit was not connecting lint. Diagnosed unit but could not find anything wrong. I took front panel off and checked lint trap and blower wheel. Also checked vent and made sure that it had a good air flow. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Fairport, NY 14450

Jeremy

Job Details: 06/06/2022

Replaced gearcase for stripped threads and motor for worn pulley. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Penfield, NY 14526

Andres

Job Details: 06/06/2022

Called customer to inform I was on my way. Showed up to house but no one was home waited 20min because I was here a few minutes before 1 but no one showed up

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Fairport, NY 14450

Jeremy

Job Details: 06/06/2022

Called techline and unit is operating as expected. SR# 7733812341. Found blown light bulb. Ordering bulb.; ordrng 1 WP22002263 (Bulb)

We serviced a

MAYTAG DRYER

Model MED7230HC1

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/06/2022

"Replaced console for intermittent operation, unit checks good.; dspstn on spec-tagged invntry: 1 W11413567 PANEL-CNTL"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Penfield, NY 14526

James

Job Details: 06/06/2022

Replaced pump and owi. Tested and spray arms are rotating properly. Customer is to monitor. If problem persists replace control.