Service History 61 - Appliance Tec

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Rochester, NY 14624

James

Job Details: 10/31/2023

Upper oven not heating on bake. Replaced igniter and tested successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rochester, NY 14609

Andres V

Job Details: 10/31/2023

Found rotor bolt came off rotor causing noise. Had extra bolt with thread lock that I put on. Unit no longer makes noise.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Rochester, NY 14605

Andres V

Job Details: 10/31/2023

When I arrived I could hear drain pump running but was not pushing water out. I cleared all water out and checked inside but did not see anything. I then ran a diag cycle successfully. I started a normal cycle unit filled and started washing. If customer calls back order W11396717

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, NY 14618

Andres V

Job Details: 10/31/2023

"Screw that holds handle to door fell off and is stripped. Put new handle on unit, door is now working correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Rochester, NY 14619

James

Job Details: 10/31/2023

Compressor locked. Sealed system r6005 year warranty on compressor ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 1 W11506619 (8) and 1 W11504445 (5*4) and 1 W11504449 (4*2) and 1 W11506635 (Access) and 1 W11504416 (8.5*6)

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2023

"Bake and broil burners not igniting. Found burned up DSI board. Replaced DSI and control, unit tested good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14606

Dave L

Job Details: 10/31/2023

"Found worn cam and belt. Replaced belt, cam, actuator, and cap. Tests ok. ; used 1 W10721967 (CAM), 1 WPW10006355 (ACTUATOR), 1 8186677 (CAPACITOR), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2023

"Unit not cooling. Evap fan had wire caught in fan blade preventing movement. Routed wire away from fan, unit now operating correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBB01

Near Rochester, NY 14624

Dave L

Job Details: 10/31/2023

Replaced ice maker. Tests ok. ; used 1 SH1 from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Pittsford, NY 14534

Andres V

Job Details: 10/31/2023

Shut off arm fell of Ice maker. I put it back on and showed customer how to do it if it falls off in the future.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14622

Dave L

Job Details: 10/31/2023

Ice maker harness was not connected securely causing loss of voltage to the module. Reconnected. Module harvested and filled.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2023

Replaced heater for faulty heater connection and no defrost. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14622

James

Job Details: 10/31/2023

Unit not defrosting. Tested heater at 38ohms. Thermistor connection loose. Replaced thermistor. Left part. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2023

Freezer light and upper fresh food lights out. Needs LED service kit. S191AQ.; ordrng 1 W11683244 (LED kit)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Irondequoit, NY 14617

Dave L

Job Details: 10/31/2023

"ReplacedCompressor due to poor cooling. Fan motor ordered had the incorrect harness. Adjusted existing fan. Tests ok. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 1 W11504450 COUPLER , 1 W11506620 COUPLER AL 8X8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JB0

Near Rochester, NY 14622

James

Job Details: 10/31/2023

Tested unit and found control is shorted at door lock relay. Need control. ; ordrng 1 W11567348 (Control)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Henrietta, NY 14467

Andres V

Job Details: 10/31/2023

Unit is having communications issues between control and control panel. When I take off ribon and reinstalled it unit worked properly. I reccomended replacing ribbon ; ordrng 1 W11025616 (Ribbon) and 1 W11443594 (Burner head and cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB08

Near Victor, NY 14564

Andres V

Job Details: 10/31/2023

Solenoid is moving up and down but blades in the ice disepnser are not. Unit needs news ice bucket; ordrng 1 W11185686 (Ice container)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/31/2023

Customer stated they cancelled appointment. No service needed.

We serviced a

GE DISHWASHER

Model GDP670SGV0BB

Near Fairport, NY 14450

Andres V

Job Details: 10/31/2023

Customer says she canceled appt.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Lima, NY 14485

Jeremy

Job Details: 10/31/2023

Customer complaint unit not completing cycles. Found unit not balancing loads properly. Updated control software. Unit checks good. Advised customer on loading unit with balanced loads.

We serviced a

MAYTAG DRYER

Model MED8630HC1

Near Rochester, NY 14618

Andres V

Job Details: 10/31/2023

"Unit has a bad heating element, tested it for continuaty and did not find any. Ordering new element. ; ordrng 1 WP3387747 (Heating element)"

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV0DS

Near Rochester, NY 14612

Dave L

Job Details: 10/31/2023

Unit will not start due to MCU communication failure. Ordering Mcu; ordrng 1 WH22X36270 (Motor control inverter)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lima, NY 14485

Jeremy

Job Details: 10/31/2023

Unit not advancing to dry cycle during normal operation and rinse aid is emptying from dispenser too quickly. Replace dispenser. Checks good in diagnostic cycle. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Caledonia, NY 14423

Jeremy

Job Details: 10/31/2023

Freezer door seal separated from bottom of door. Reattached door seal and ensured door sealing properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14618

Andres V

Job Details: 10/31/2023

I replaced the vent wax motor and control board. Started a normal cycle customer is to monitor unit.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Avon, NY 14414

Jeremy

Job Details: 10/31/2023

Customer complaint laundry wet at end of cycle. No stored error codes. Unit not balancing loads properly and ending cycle prematurely. ; ordrng 1 W11550649 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Webster, NY 14580

James

Job Details: 10/31/2023

Unit vibrates and echos. Adjusted Condenser bracket and installed foam between condenser and cabinet. Couldn't replicate issue.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, NY 14580

James

Job Details: 10/31/2023

Replaced icemaker and cycled in diagnostics. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KUDS301XBT2

Near Webster, NY 14580

James

Job Details: 10/31/2023

Replaced control panel and tested. Plastic is warped and buttons are turning on by themselves. Reinstalled old panel and tested. Need panel again. ; ordrng 1 WPW10500174 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Hilton, NY 14468

Dave L

Job Details: 10/31/2023

Customer concerned with ice maker bail arm function. Found ice maker working as designed with a full bin of ice. Left ice maker with customer ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14626

Dave L

Job Details: 10/30/2023

Customer concerned with items freezing in the fresh food section. Found deli drawer installed in wrong location. This will abstract airflow and cause items to freeze. Verified door seals were tight. Measured compartment temperatures. Temps checked ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14616

Dave L

Job Details: 10/30/2023

Replaced evaporator fan motor and repaired air tower with probe kit. Removed ice from freezer. Tests ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Lima, NY 14485

Jeremy

Job Details: 10/30/2023

"Wash motor not running. Verified voltage from control to motor. Replaced sump and motor, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Penfield, NY 14526

James

Job Details: 10/30/2023

Replaced sump and tested. Unit functions properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Bloomfield, NY 14469

Jeremy

Job Details: 10/30/2023

Freezer light switch sticking and icemaker overfilling. Changed defrost setting to regular from adaptive to prevent frost build up in freezer. ; ordrng 1 W11556926 (ICEMAKER) and 1 W11396033 (Switch)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Penfield, NY 14526

James

Job Details: 10/30/2023

Tested unit and found water leaking at lh top of door gasket. Replaced gasket and tested. Found no leaks. Customer is to monitor. ; used 1 W11483553 (Gasket) from stock

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ06

Near Victor, NY 14564

Jeremy

Job Details: 10/30/2023

"Excessive frost build up around in door icemaker and container no ice production. Warm air leak from dispenser and icemaker faulty. Replaced icemaker. Ordering dispenser door, motor box and bucket.; ordrng 1 W11423781 (Ice Door) and 1 W10771442 (Motor Box) and 1 W11244434 (Bucket), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Penfield, NY 14526

James

Job Details: 10/30/2023

Drain backflow into freezer. Support broken in ff section. Cleaned drain with steamer and verified water flow to drain pan. Ordering support and grease. ; ordrng 1 W11368751 (Holder) and 1 WP542638 (Grease)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/30/2023

Right drawer glide missing. Wiring and elements check good. Unable to plug unit in to diagnose any further problems. Ordering drawer glide.; ordrng 1 W10807828 (Glide)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Farmington, NY 14425

Jeremy

Job Details: 10/30/2023

Needs to reschedule

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW09

Near Rochester, NY 14612

Dave L

Job Details: 10/30/2023

"Replaced fan, thermistor and control due to prolonged off cycle. Customer is aware that the unit will not operate as designed when installed in an unconditioned space."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14612

Dave L

Job Details: 10/30/2023

Evaporator fan intermittently will not start. Ice maker is also intermittently noisy. Tested ok while I was there. Ordering both.; ordrng 1 W11546935 (Ice maker) and 1 W11559968 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Irondequoit, NY 14617

Dave L

Job Details: 10/30/2023

"Replaced evaporator due to leak. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506620 COUPLER AL 8X8 , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Rochester, NY 14606

Dave L

Job Details: 10/30/2023

Unit is over sudsing and door lock is broken. Ordering door lock; rqstng P&A on 1 WH01X29528 (Door lock)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7HB00

Near Fairport, NY 14450

James

Job Details: 10/30/2023

Panel non responsive on rh side. Unit wont go into diagnostics and sound not working. Speaker is broken. Rattling noises during preheat. Blower motor is rattling. ; ordrng 1 W11290642 (Panel) and 1 W11261167 (Control) and 1 W11248652 (Blower)

We serviced a

GE REFRIGERATOR

Model GYE22HSKESS

Near Rochester, NY 14624

Dave L

Job Details: 10/30/2023

Freezer drain wasClogged. Verified drain was cleared and removed ice accumulation. Water drained once thawed. ATEC warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ02

Near West Henrietta, NY 14586

Jeremy

Job Details: 10/30/2023

"Unit still has slow ice production and icemaker has slow leak. Replaced icemaker and manually cycled, no leaks found. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11565638 ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Pittsford, NY 14534

James

Job Details: 10/30/2023

Unit leaking when water is on. Main valve cracked. Need valve. ; ordrng 1 WPW10238100 (Valve) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHW01

Near Rochester, NY 14626

Dave L

Job Details: 10/30/2023

Adjusted left side freezer raid that was obstructing door. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/30/2023

"Unit has oil dripping on to rotor and making excessive noise from gearcase. rain pump is intermittently seizing up. Quoted for drain pump and gearcase replacement. Customer unsure about repairing at this time. If customer calls back order gearcase W11393685, drain pump W10876600 and slider W1073452.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Caledonia, NY 14423

Jeremy

Job Details: 10/30/2023

Called customer and explained there is a service charge because unit is out of warranty. Customer does not want to pay service fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Fairport, NY 14450

James

Job Details: 10/30/2023

Replaced ff gasket and applied silicone behind freezer gasket.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Fairport, NY 14450

James

Job Details: 10/30/2023

Freezer light not coming on. Dispenser came apart. Found ice in light switch. Removed ice and turned on humidity control. Reassembled dispenser. Customer is to monitor. If problem persists replace switch in freezer.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, NY 14450

James

Job Details: 10/30/2023

"Unit making loud noises when switching to spin cycle. F5e1 error. Cleared codes. Replaced cam and actuator. Calibrated and tested successfully. ; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Webster, NY 14580

James

Job Details: 10/30/2023

Unit fills and drains without going through cycle. No errors. Cleared pressure hose and reset control. Started clean cycle. Customer is to monitor if problem persists replace W11510463.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Fairport, NY 14450

Andres V

Job Details: 10/26/2023

Installed new UI. Set temps on fresh food and freezer section also checked evaporator cover for any frost. Unit is working properly.

We serviced a

WHIRLPOOL DRYER

Model WED8620HW2

Near Fairport, NY 14450

Andres V

Job Details: 10/26/2023

"Steam function was working properly, customer was holding down button instead of pressing it. I showed customer how to set it to steam cycle."

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Fairport, NY 14450

Andres V

Job Details: 10/26/2023

"Unit was working when we arrived I could not duplicate the issue, unit had no errors codes. I believe either control is causing issue because it would only work on timed dry and not any other cycle or motor is overheating ; ordrng 1 W10831163 (Control) and 1 W10831163 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rochester, NY 14611

Dave L

Job Details: 10/26/2023

Unit has a defrost issue. Unable to service at home due to roaches. Unit will have to be removed from the home and THOROUGHLY cleaned before it can be repaired. ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958DEH00

Near Churchville, NY 14428

Dave L

Job Details: 10/26/2023

Replaced ice maker and cleaned defrost drain. Tests ok. ; used 1 SH15 (Sh) from stock

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near North Chili, NY 14514

Dave L

Job Details: 10/26/2023

Replaced detergent dispenser due to load and go emptying on every cycle. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Fairport, NY 14450

Jeremy

Job Details: 10/26/2023

"Replaced left door gasket, door sealing properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14625

Andres V

Job Details: 10/26/2023

Unit had F7E2 error for wash motor failure. Checked power at motor was not getting voltage I then Checkee power coming of control and still was not getting any voltage. ; ordrng 1 W11460946 (Motor and sump) and 1 W11462461 (Control board)

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ0

Near Brockport, NY 14420

Dave L

Job Details: 10/26/2023

Stuck key. Ordering control. ; ordrng 1 W11542161 (Control)

We serviced a

GENERAL ELECTRIC FREEZER

Model FUF14QRRAWW

Near Farmington, NY 14425

James

Job Details: 10/26/2023

Replaced compressor and pulled down to 500 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Brockport, NY 14420

Dave L

Job Details: 10/26/2023

Harness damaged. Harness ordered was not the correct revision. Ordering harness ; ordrng 1 W11525278 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Macedon, NY 14502

James

Job Details: 10/26/2023

Unit making ticking noise from damper. Replaced damper and cycled several times.

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHW08

Near Ontario, NY 14519

James

Job Details: 10/26/2023

Unit not defrosting. Found heater unplugged. Plugged in heater. Replaced thermistor and controls. Defrosted evaporator. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

WHIRLPOOL RANGE

Model JGD3430BS00

Near Webster, NY 14580

James

Job Details: 10/26/2023

Rebuilt cooktop. Knobs were damaged while uninstalling manifold. Need knobs. ; ordrng 4 WPW10559475 (Knob)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14609

James

Job Details: 10/26/2023

"Unit intermittently freezing ff section. Called techline they said everything passed and recommend replacing control. Customer doesn't want anymore service visits due to unit being broken since new and problem not resolved Sr7737377687; rqstng P&A on 1 W11566851 (Control), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Penfield, NY 14526

Andres V

Job Details: 10/26/2023

Replaced the water valve and hooked unit back up to power. Tested it and watched for leaks. Unit is working properly.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Webster, NY 14580

Andres V

Job Details: 10/26/2023

Bellow is torn at the bottom causing leak. Unit needs new bellow. ; ordrng 1 WH05X29521 (Bellow)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608EBS01

Near Fairport, NY 14450

Jeremy

Job Details: 10/26/2023

"Needs second man, rescheduling.; schdld next appmnt for 11/3 FRI !"

We serviced a

JENN AIR RANGE

Model JGS9900CDS02

Near Victor, NY 14564

Jeremy

Job Details: 10/26/2023

"Bake ignitor weak causing no heat in oven. Replaced ignitor, unit checks good.; used 1 12400035 (IGNITOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/26/2023

"Unit not draining. Found debris in pump filter. Cleaned filter and tested, unit tested good."

We serviced a

KENMORE REFRIGERATOR

Model ="596.76522500"

Near Rochester, NY 14609

James

Job Details: 10/26/2023

Replaced freezer fan and verified operation. One year warranty on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14610

James

Job Details: 10/26/2023

"Replaced ff door gaskets, freezer rails and led. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14606

Andres V

Job Details: 10/26/2023

Found unit leaking from the filter housing. Unit was running down the back onto the freezer door seal and out the sides. Unit needs new filter housing ; ordrng 1 W11346623 (Filter housing)

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Rochester, NY 14626

Dave L

Job Details: 10/26/2023

Had customer preheat oven one hour prior to service. Found that the convection fan on lower oven will cycle normally and then intermittently get noisy. Ordering fan; ordrng 2 W10860984 (Convection fan moto)s

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Pittsford, NY 14534

Jeremy

Job Details: 10/26/2023

"Unit not heating properly. Found ignitor does not spark everytime creating intermittent heating. Ordering ignitor, control and DSI.; ordrng 1 W11394663 (Control) and 1 WPW10511278 (DSI) and 1 W11355922 (Bake Ignitor)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 10/26/2023

"Replaced control and suspension. New control bad, will not start cycle. Reordering control.; ordrng 1 W11608058 (Control), dspstn on spec-tagged invntry: 1 W11608058 CNTRL- ELEC"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW09

Near Rochester, NY 14612

Dave L

Job Details: 10/26/2023

Customer states that the unit has been off cycling and allowing things to melt in the freezer. Found unit running and cooling normally with full frost pattern when I arrived. Ordering control and thermistor.; ordrng 1 W11666427 (Control) and 1 W11438736 (Thernistor) and 1 WP2315539 (Evaporator fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Rochester, NY 14607

Andres V

Job Details: 10/26/2023

Ice maker arm fell out of place so ice maker didn't know when to stop. I put arm back in place and told customer to keep an eye out if it falls out again.

We serviced a

GE REFRIGERATOR

Model PYE22KYNHFS

Near Pittsford, NY 14534

Andres V

Job Details: 10/26/2023

"Replace dispenser board and touch display. Tested it, it is now responding to commands."

We serviced a

GE RANGE

Model CHS900P2M5S1

Near Rochester, NY 14612

Dave L

Job Details: 10/26/2023

Replaced oven seal and addressed loose inner panels compromising seal. Customer to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ 0

Near Irondequoit, NY 14617

Dave L

Job Details: 10/26/2023

Unit runs but never shuts off. No errors. Suspecting OWI ordering OWI and control; ordrng 1 W11637583 (Control) and 1 W11612329 (OWI)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14615

Dave L

Job Details: 10/25/2023

Replaced UI and glued UI cover back down. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 10/25/2023

Customer concerned with erratic temps. Checked freezer temp. Measured -5 customer states ice cream will melt. Ordering data loggers ; ordrng 1 Datalogger

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Hilton, NY 14468

Dave L

Job Details: 10/25/2023

Replaced sagging RH switch assembly.Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, NY 14450

James

Job Details: 10/25/2023

Unit fluctuating temperature in freezer. Ice melts near door. Compressor pulls.53 amps. Leak not found. Recharged unit. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Sodus, NY 14551

James

Job Details: 10/25/2023

"Ff led not powering on. Dispenser not working. Only freezer door open shows up on ui. Relay closing on control when paddle for ice is pressed. Need ui and control ; ordrng 1 W11556912 (Control) and 1 W11642011 (Ui), dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER"

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Webster, NY 14580

James

Job Details: 10/25/2023

Filter wont fully install. Filter is warped. Need filter. Paid in full. ; ordrng 1 WPW10516085 (Filter) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model MEDB755DW0

Near Webster, NY 14580

James

Job Details: 10/25/2023

"Unit loud during cycle due to worn bearings. Replaced belt and rollers then tested. One year warranty on repair. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Hilton, NY 14468

Dave L

Job Details: 10/25/2023

Replaced rusting front panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/25/2023

"Unit not in failed state at time of service. Called techline for repeat issue, techline said likely deli UI. Replaced deli UI, customer to monitor. SR 7737634469"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Webster, NY 14580

Andres V

Job Details: 10/25/2023

"Found cam stuck on spin would not shift to agitate causing actuator to break. Replaced cam and actuator, I calibrated unit then ran a diagnostic cycle successfully. Unit is working properly. ; ordrng 1 W10721967 (Splutch) and 1 W10913953 (Actuator)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS301XBT2

Near Webster, NY 14580

James

Job Details: 10/25/2023

Several leds will not turn off. Reconnected ui and problem remains. Need console. ; ordrng 1 WPW10500174 (Console) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

James

Job Details: 10/25/2023

"Evap fan is loud. Orvilles replaced fan motor called techline. Sr7737634196 they said to replace fan, blade, and mount. ; ordrng 1 WP2169142 (Blade) and 1 WP2315549 (Motor) and 1 W11263195 (Scroll) and 1 WP67006337 (Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Irondequoit, NY 14622

James

Job Details: 10/25/2023

Replaced rh door and leveled.