We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Dispenser door stuck due to bent spring. Replaced dispenser door and tested in diagnostics.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Hilton, NY 14468
James
Job Details: 10/27/2021
"Unit sounds like an airplane. Tested diagnostics and found unit will barely agiatate. Cam is getting stuck and not disengaging pulley. Replaced cam and actuator and calibrated. Ran diagnostics cycle successfully. If problem persists replace lower harness; used 1 W10721967 (CAM), and 1 W10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WG755S0BE01
Near Spencerport, NY 14559
James
Job Details: 10/27/2021
"Unit intermittent to broil and will not bake. Power to both igniters . Replaced both upper oven igniters and tested. One year warranty on repair. ; used 1 Sh15, and 1 12400035 (Igniter) from stock"
We serviced a
KITCHENAID RANGE
Model KGCT305BWH4
Near Rochester, NY 14625
Evan
Job Details: 10/27/2021
Customer stating that burners are not lighting consistently. Found that switch for burner are causing issue burner is barely sparking when being actuated. Ordering switches and spark module ; ordrng 4 WP3185830 (Burner switch)s and 1 WP4454392 (Spark module)
We serviced a
JENN AIR MICROWAVE
Model JMC2427DS01
Near Penfield, NY 14526
Evan
Job Details: 10/27/2021
Customer stating unit is continually flashing f2e1 for stuck key error. Cannot clear code it keeps reappearing. Panel will need to be replaced. Unit has 5 years parts warranty on electronics. Ordering console. Quoted $76.40 for labor ; ordrng 1 W11232035 (Console)
We serviced a
MAYTAG DISHWASHER
Model MDB6600AWW
Near Penfield, NY 14526
Evan
Job Details: 10/27/2021
Customer stating that handle is broken but unit will still run. Replaced handle for this issue. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10275768 LATCH
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HEP4
Near Rochester, NY 14607
Evan
Job Details: 10/27/2021
Replacing all parts listed due to drawers cracking and end cap breaking causing drawer lid not to function. Replaced all parts. Tested for customer. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Geneva, NY 14456
Steve
Job Details: 10/27/2021
Replaced water valve for open solenoid on. Cold water. The washer checks good.
We serviced a
AMANA DISHWASHER
Model WDT750SAKZ0
Near Geneva, NY 14456
Steve
Job Details: 10/27/2021
"Found the drain is staying on and it will not go into wash mode. Tested in diagnostics and the motor would not start., ordering control, sensor and motor pump. ; ordrng 1 W11460963 (Pump) and 1 W11410464 (Sensor) and 1 W11462458 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Clifton Springs, NY 14432
Steve
Job Details: 10/27/2021
Replaced heater as per special project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Clifton Springs, NY 14432
Steve
Job Details: 10/27/2021
"Found the fan shroud was bent causing noise when condenser fan was running,. Realigned the fan housing and the fan is working as expected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZO
Near Canandaigua, NY 14424
Steve
Job Details: 10/27/2021
Replaced heater for special project and not drying. S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Dansville, NY 14437
Steve
Job Details: 10/27/2021
"Removed dryer and replaced the shocks. Rep,aced water valve for broken cold water solenoid. Leveled the legs best I could to stop bouncing. If the machine has persistent out of balance recommended to fasten plywood under washer for more stability. Replaced dryer vent that tech broke while repairing, vent is no charge"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Bloomfield, NY 14469
Dave F
Job Details: 10/27/2021
Control panel is turning off or not turning on all the time . Customer turns power on to unit and can hear the control relay click but nothing on the screen . Connected dryer to whirlpool app and unit did download and install new updates . Customer will monitor unit . If problem persists order W11419059 control panel and control W11526013
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14607
Evan
Job Details: 10/27/2021
Replacing wash basket wash plate and motor due to unit failing to spin out correctly. Replaced all parts listed. Tested unit. Unit tested good ; used 1 S&H from stock
We serviced a
WHIRLPOOL DRYER
Model MGDB835DC4
Near Farmington, NY 14425
Dave F
Job Details: 10/27/2021
Dryer making noise while running. Found debris in the blower motor causing the unit to become out of balance. Removed debris and tested unit. Tested good . ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Dave F
Job Details: 10/27/2021
Checked temperatures on unit temps were good . They are set to 42 in fresh food and 0 in freezer . Adjusted temperature to recommended in fresh food and -2 in freezer . Customer said that there was frost on items in the freezer but I did not see any frost inside . Did find the middle freezer drawer is broken and could causing the freezer door to get stuck open . Ordering bin W11387048 ; ordrng 1 W11387048 (Freezer bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Webster, NY 14580
Dave F
Job Details: 10/27/2021
Compressor is making normal operating noises . Unit is cooling and has no issues . Checked piping and made sure that nothing is vibrating called techline Sr 7732093494 . Put phone by compressor techline was able to hear unit and said that is normal operation and there is nothing we can do it is working as designed and not to tap into the sealed system . Techline said that another appliance company has already looked at this unit and told them the same thing . Customer will have to contact customer service .; dspstn on spec-tagged invntry: 2 W11504436 COUPLER AL BR 6X1.8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Rochester, NY 14623
Dave F
Job Details: 10/27/2021
Customer concerned about the foil tape on the bottom of the doors explained thats where the foam is sprayed into the doors. Everything is sealing and tested good there is a little ding on the freezer door customer acknowledges that theyre going to try to see if they can get some touch up paint. Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Avon, NY 14414
Dave F
Job Details: 10/27/2021
Ice maker cycles but not getting water . Fill tube frozen .Found the fill tube was heater wire was broken behind the ice maker Ordering kit W11366500Service pointer W11406716 . Customer paid in full ; ordrng 1 W11366500 (Fill tube)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Dansville, NY 14437
Dave F
Job Details: 10/27/2021
Helped sm
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
James
Job Details: 10/27/2021
"Unit was slow to drain so customer disassmbled unit. Wrong scrrw installed into door lock and it arced on front panel and ui womt turn on. 123v to control, but diagnostics led off. Power to ui but will not respond. Need lock, drain pump and control in order to verify if ui functions. ; ordrng 1 W11218376 (Ui) and 1 Sh15 and 1 W11201285 (Control) and 1 WPW10605427 (Pump) and 1 WPW10443885 (Lock)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Irondequoit, NY 14617
James
Job Details: 10/27/2021
Unit leaking from defective pinch weld on rh side. Called techline sr7732090101. They said tub needs to be replaced. ; ordrng 1 W11537778 (Heater) and 1 W11409866 (Tub)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Unit not powering on. Unit will go into diagnostics cycle but wont turn on during normal operation. Installed a used panel and tested. Drain making grinding noise. Need ui and pump. ; ordrng 1 W11135391 (Console) and 1 W10876600 (Drain pmp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
"Found the motor getting power but not running. Quoted for motor and customer is going to call manufacturer for assistance with repair. ; rqstng P&A on 1 W11085683 (Motor sump), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Dansville, NY 14437
Dave F
Job Details: 10/25/2021
Unit leaking while running . Unit needs bellow W11314648 as it has a hole torn in it . Needs control W11322905 or to be updated to latest software . Needs dispenser W11465532 and stator motor W11354541 for water or suds coming out of the vent in the rear . Customer was told unit was covered under warranty from whirlpool. Whirlpool gave parts and labor for that reason . Ordering parts . WZNPQ00APL1; ordrng 1 W11465532 (Dispenser) and 1 W11322905 (cntrl-elec) and 1 W11354541 (Stator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Evan
Job Details: 10/25/2021
Customer stating that unit is failing to respond to commands. Found that control is receiving 120v but failing to operate. Ordering control ; ordrng 1 W11188527 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Dave F
Job Details: 10/25/2021
"Unit not agitating. Found unit has nidec actuator. Replaced actuator., calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZC5116LW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Lock sticking and led not powering on. Removed latch and reinstalled. Light bulb loose on socket. Corrected now unit functions properly
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Hilton, NY 14468
James
Job Details: 10/25/2021
"Washing machine making grinding noise during drain cycle. Cleaned drain pump and tested. Problem remains, need pump WPW10730972. Customer opted not to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found the unit has low charge. Ordering evaporator and drier. ; ordrng 1 WP2188822 (Evaporator) and 1 W10896709 (Coupler) and 1 W11506619 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Coupler) and 1 W10896689 (Coupler) and 1 W10896677 (Coupler) and 1 W10913906 (Process) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Dryer unresponsive once it warms up. Need keypad. Part nla.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Evan
Job Details: 10/25/2021
Customer stated that unit was leaking. Found that cold water valve solenoid was stuck open causing unit to leak. Replaced valve. Tested unit. Unit tested good ; used 1 W11165546 (Valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Replaced vent fan and dispenser. Ran unit with door panel removed found wash motor intermittently pulsing and water overflows on lh corner. Cant tell if its a pump or software issue. Ordering pump and control. ; ordrng 1 W11410062 (Control) and 1 W11416362 (Pump)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Macedon, NY 14502
Evan
Job Details: 10/25/2021
Customer stated that middle burner was not operating correctly. Found that burner was not assembled correctly causing uneven flame height. Also adjusted flame height for all burners. After reassembling burner and testing. Burner now working as it should. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14612
James
Job Details: 10/25/2021
Customer stated dryer was recently repaired
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that broil function would not operate on stove. Checked for error codes. No codes present. Tested broil. Broiler is working as it should. Discovered that customer was attempting to broil with door open. Explained that as a safety feature Broil will only heat once door septic is triggered. Unit tested good
We serviced a
KITCHENAID RANGE
Model KERS205TSS4
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that burner will not operate properly. Found that sleeve inside knob was on another switch and customer did not realize that. Reinstalled shaft sleeve and tested unit. Burner now working. Collecting service call fee
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced ACU and ran diagnostics test cycle successfully.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that unit was producing noise while in high spin. Found that rear panel of machine was vibrating while in use and panel itself was loose causing issue. Tightened panel and tested unit multiple times. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that unit was not heating at the end of cycle. Found error code 7-1 stored for no heat. Ran diagnostic cycle and confirmed heater was functioning. Checked heater for resistance measurement unit tested within range. Ran diagnostic cycle again and code reappeared. Issue is with Heater circuit on control board. Replaced control tested unit.Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 10/25/2021
Unit not going into diagnostics. Replaced UI and unit will now go into diagnostics. Tested unit in auto test . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Sweden, NY 14420
Steve
Job Details: 10/25/2021
Instructed customer on how the user interface works and that is remembers last cycle used. The washer is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found frost in ice bin that was causing the ice flapper to stick and full ice cubes coming out with crushed ice . Removed seal under the ice bin and reassembled. Removed frost and now the unit is crushing ice as expected
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spencerport, NY 14559
Steve
Job Details: 10/25/2021
"Replaced adjusters for broken wheels. Found motor fault error code causing poor wash and heater error code that caused no dry. Ordering motor; ordrng 1 W11085683 (Motor sump), dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Churchville, NY 14428
Steve
Job Details: 10/25/2021
Replaced gaskets for ripped gaskets. The refigerator tests good
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14624
Steve
Job Details: 10/25/2021
Customer states that cloth diapers and baby socks are getting stuck under agitator. Removed and inspected agitator. The agitator is good and is working as expected. Instructed customer on proper sorting and recommended a netted bag for the small baby garments.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Henrietta, NY 14467
Steve
Job Details: 10/25/2021
Replaced dispenser for.door not opening properly during wash. The dishwasher tests good
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Avon, NY 14414
Steve
Job Details: 10/25/2021
Found the dryer vent was not attached properly sending heat into room causing smoke/heat alarm to go off. Fastened the dryer vent and the dryer is working as expected.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rochester, NY 14609
Evan
Job Details: 10/25/2021
Cusomter states that unit was not draining properly and wasnt spinning out load correctly. Found no error codes stored. Ran test cycle and could see that basket was noticeably loose while in spin. Tightened drive hub to basket. Ran unit again. Basket was no longer wobbling. Unit tested good otherwise
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 10/25/2021
Unit not defrosting in ff section. Liner cracked on rh side near defrost drain pan. Unit recently has had control and ff fan harness replaced. Relocated thermistor and defrosted evaporator and drain. Lr ceiling led flickering. Right leveling foot missing. Rh upper drawer broken off from freezer rail. Inspected door seals and verified defrost mode. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLBL6
Near Pittsford, NY 14534
Dave F
Job Details: 10/25/2021
Replaced the left and right door hinges on unit for door popping open during was cycle and when it is on sanitize that is when it would do it . Tested unit . Unit tested good .customer will monitor. If problem persists bring door latch .
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW1
Near Pittsford, NY 14534
Dave F
Job Details: 10/25/2021
F6E2 UI not communicating with CCU . F6E1 communication error between CCU and MCU . Went to the MCU and found burn marks and components had failed on the board . Unit needs new MCU ordering board WPW10374126; ordrng 1 W10374126 (cntrl-elec)
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Rochester, NY 14618
Dave F
Job Details: 10/25/2021
Unit not powering on and has no lights on inside it . Checked power going to. Outlet and found that there was no power . Checked breakers and a breaker was tripped .the breakers were labeled wrong . Customer corrected those . Customer had flipped breaker but was the wrong one . Unit is cooling and . Tested heater in diagnostics did not trip the breaker . Customer will monitor. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rochester, NY 14625
Dave F
Job Details: 10/25/2021
Spoke with customer about quote for the job . Requoted the customer they are going to think about it but they are not available today and customer will contact me about repair if they are going to move forward.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Henrietta, NY 14467
Dave F
Job Details: 10/25/2021
Unit not washing dishes . spoke with customer as customer was no available at the time . Wash pump is not running and soap is sitting on the bottom left . Verified model and serial. Ordering wash pump and control . Need to get picture of model and serial.; ordrng 1 W11305303 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Unit not powering on. Unit will go into diagnostics cycle but wont turn on during normal operation. Installed a used panel and tested. Drain making grinding noise. Need ui and pump. ; ordrng 1 W11135391 (Console) and 1 W10876600 (Drain pmp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
"Found the motor getting power but not running. Quoted for motor and customer is going to call manufacturer for assistance with repair. ; rqstng P&A on 1 W11085683 (Motor sump), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Dansville, NY 14437
Dave F
Job Details: 10/25/2021
Unit leaking while running . Unit needs bellow W11314648 as it has a hole torn in it . Needs control W11322905 or to be updated to latest software . Needs dispenser W11465532 and stator motor W11354541 for water or suds coming out of the vent in the rear . Customer was told unit was covered under warranty from whirlpool. Whirlpool gave parts and labor for that reason . Ordering parts . WZNPQ00APL1; ordrng 1 W11465532 (Dispenser) and 1 W11322905 (cntrl-elec) and 1 W11354541 (Stator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Evan
Job Details: 10/25/2021
Customer stating that unit is failing to respond to commands. Found that control is receiving 120v but failing to operate. Ordering control ; ordrng 1 W11188527 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Dave F
Job Details: 10/25/2021
"Unit not agitating. Found unit has nidec actuator. Replaced actuator., calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZC5116LW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Lock sticking and led not powering on. Removed latch and reinstalled. Light bulb loose on socket. Corrected now unit functions properly
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Hilton, NY 14468
James
Job Details: 10/25/2021
"Washing machine making grinding noise during drain cycle. Cleaned drain pump and tested. Problem remains, need pump WPW10730972. Customer opted not to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found the unit has low charge. Ordering evaporator and drier. ; ordrng 1 WP2188822 (Evaporator) and 1 W10896709 (Coupler) and 1 W11506619 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Coupler) and 1 W10896689 (Coupler) and 1 W10896677 (Coupler) and 1 W10913906 (Process) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Dryer unresponsive once it warms up. Need keypad. Part nla.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Evan
Job Details: 10/25/2021
Customer stated that unit was leaking. Found that cold water valve solenoid was stuck open causing unit to leak. Replaced valve. Tested unit. Unit tested good ; used 1 W11165546 (Valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Replaced vent fan and dispenser. Ran unit with door panel removed found wash motor intermittently pulsing and water overflows on lh corner. Cant tell if its a pump or software issue. Ordering pump and control. ; ordrng 1 W11410062 (Control) and 1 W11416362 (Pump)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Macedon, NY 14502
Evan
Job Details: 10/25/2021
Customer stated that middle burner was not operating correctly. Found that burner was not assembled correctly causing uneven flame height. Also adjusted flame height for all burners. After reassembling burner and testing. Burner now working as it should. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14612
James
Job Details: 10/25/2021
Customer stated dryer was recently repaired
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that broil function would not operate on stove. Checked for error codes. No codes present. Tested broil. Broiler is working as it should. Discovered that customer was attempting to broil with door open. Explained that as a safety feature Broil will only heat once door septic is triggered. Unit tested good
We serviced a
KITCHENAID RANGE
Model KERS205TSS4
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that burner will not operate properly. Found that sleeve inside knob was on another switch and customer did not realize that. Reinstalled shaft sleeve and tested unit. Burner now working. Collecting service call fee
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced ACU and ran diagnostics test cycle successfully.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that unit was producing noise while in high spin. Found that rear panel of machine was vibrating while in use and panel itself was loose causing issue. Tightened panel and tested unit multiple times. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that unit was not heating at the end of cycle. Found error code 7-1 stored for no heat. Ran diagnostic cycle and confirmed heater was functioning. Checked heater for resistance measurement unit tested within range. Ran diagnostic cycle again and code reappeared. Issue is with Heater circuit on control board. Replaced control tested unit.Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 10/25/2021
Unit not going into diagnostics. Replaced UI and unit will now go into diagnostics. Tested unit in auto test . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Sweden, NY 14420
Steve
Job Details: 10/25/2021
Instructed customer on how the user interface works and that is remembers last cycle used. The washer is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found frost in ice bin that was causing the ice flapper to stick and full ice cubes coming out with crushed ice . Removed seal under the ice bin and reassembled. Removed frost and now the unit is crushing ice as expected
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spencerport, NY 14559
Steve
Job Details: 10/25/2021
"Replaced adjusters for broken wheels. Found motor fault error code causing poor wash and heater error code that caused no dry. Ordering motor; ordrng 1 W11085683 (Motor sump), dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Churchville, NY 14428
Steve
Job Details: 10/25/2021
Replaced gaskets for ripped gaskets. The refigerator tests good
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14624
Steve
Job Details: 10/25/2021
Customer states that cloth diapers and baby socks are getting stuck under agitator. Removed and inspected agitator. The agitator is good and is working as expected. Instructed customer on proper sorting and recommended a netted bag for the small baby garments.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Henrietta, NY 14467
Steve
Job Details: 10/25/2021
Replaced dispenser for.door not opening properly during wash. The dishwasher tests good
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Avon, NY 14414
Steve
Job Details: 10/25/2021
Found the dryer vent was not attached properly sending heat into room causing smoke/heat alarm to go off. Fastened the dryer vent and the dryer is working as expected.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rochester, NY 14609
Evan
Job Details: 10/25/2021
Cusomter states that unit was not draining properly and wasnt spinning out load correctly. Found no error codes stored. Ran test cycle and could see that basket was noticeably loose while in spin. Tightened drive hub to basket. Ran unit again. Basket was no longer wobbling. Unit tested good otherwise
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 10/25/2021
Unit not defrosting in ff section. Liner cracked on rh side near defrost drain pan. Unit recently has had control and ff fan harness replaced. Relocated thermistor and defrosted evaporator and drain. Lr ceiling led flickering. Right leveling foot missing. Rh upper drawer broken off from freezer rail. Inspected door seals and verified defrost mode. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLBL6
Near Pittsford, NY 14534
Dave F
Job Details: 10/25/2021
Replaced the left and right door hinges on unit for door popping open during was cycle and when it is on sanitize that is when it would do it . Tested unit . Unit tested good .customer will monitor. If problem persists bring door latch .
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW1
Near Pittsford, NY 14534
Dave F
Job Details: 10/25/2021
F6E2 UI not communicating with CCU . F6E1 communication error between CCU and MCU . Went to the MCU and found burn marks and components had failed on the board . Unit needs new MCU ordering board WPW10374126; ordrng 1 W10374126 (cntrl-elec)
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Rochester, NY 14618
Dave F
Job Details: 10/25/2021
Unit not powering on and has no lights on inside it . Checked power going to. Outlet and found that there was no power . Checked breakers and a breaker was tripped .the breakers were labeled wrong . Customer corrected those . Customer had flipped breaker but was the wrong one . Unit is cooling and . Tested heater in diagnostics did not trip the breaker . Customer will monitor. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rochester, NY 14625
Dave F
Job Details: 10/25/2021
Spoke with customer about quote for the job . Requoted the customer they are going to think about it but they are not available today and customer will contact me about repair if they are going to move forward.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Henrietta, NY 14467
Dave F
Job Details: 10/25/2021
Unit not washing dishes . spoke with customer as customer was no available at the time . Wash pump is not running and soap is sitting on the bottom left . Verified model and serial. Ordering wash pump and control . Need to get picture of model and serial.; ordrng 1 W11305303 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Caledonia, NY 14423
Steve
Job Details: 10/21/2021
Ordering dispenser motor and shaft for seized shaft. Ordering both; ordrng 1 W10822606 (Dispenser) and 1 W11509548 (Motor shaft)
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Lima, NY 14485
Steve
Job Details: 10/21/2021
"The dryer had a rumbling sound. Replaced rollers with kit and found that there was a screw stuck in the seal causing noisy operation. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Found evaporator in freezer . The heater worked. Defrosted heater. Ordering controls; ordrng 1 W11043763 (Control) and 1 W11542754 (Ui)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Brockport, NY 14420
Dave L
Job Details: 10/21/2021
Customer concerned with water level during normalCycle. No errors. Unit passed auto test. Went over use and care with the customer. Ran load size calibration.
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW.
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Ordering suspension for bouncing loads; ordrng 1 W10820048 (Suspension) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Replaced shifter for not agitating. The washer tested good. ; used 1 WPW10006355 (Shifter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Manchester, NY 14548
Steve
Job Details: 10/21/2021
Customer stated the freezer food had frosted up. Some frost remains on the back wall but otherwise is working as expected. Seals are all good. Thermistors checked good in diagnostics and damper is working as expected. The customer is going to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Steve
Job Details: 10/21/2021
Replaced. Mullion for not heating and condensation on mullion.
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Hilton, NY 14468
Dave L
Job Details: 10/21/2021
Unit still over sudsing. Error is very intermittent now. Customer to run clean washer until clear water is achieved. ATEC warranty