We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14606
Andres
Job Details: 02/20/2023
Customer stated unit is not heating. I diagnosed unit found the heating element to be bad. Ordering element. ; ordrng 1 279838 (Heating element)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details: 02/20/2023
"Unit not receiving 120 volts at control board. Bypassed EMI filter, now have 120 at control. Control diagnostic LED does not come on. Unit needs control, power cord and EMI filter. Quoted for repair, customer will call to authorize.; rqstng P&A on 1 W11419171 (Control) and 1 W11614635 (EMI filter) and 1 W11551294 (Power Cord)"
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS09
Near Victor, NY 14564
Jeremy
Job Details: 02/20/2023
Unit has F6E1 for overheating. Found that broil Element is warped and control is not cycling elements on and off properly. Ordering broil Element and control.; ordrng 1 W10804429 (Broil Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEB
Near Rochester, NY 14612
Dave L
Job Details: 02/20/2023
Customer had an event where ice production was poor. Found full bin of ice. Temperatures are okay. Suspecting an ice cube had gotten stuck near bail arm preventing harvest. Emptied ice bin. Customer to monitor for ice/ bail arm movement. Mod if problem persists pre order W10583817 ice maker.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Dave L
Job Details: 02/20/2023
Replaced worn suspension. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14615
Andres
Job Details: 02/20/2023
Customer stated that unit was stopping right before water drains and spins. I diagnosed unit found error code F5E3 for lid lock fault. When I ran a diagnostic cycle unit ran properly. I talked to Dave he suggested replacing lock and valve. ; ordrng 1 W11513248 (Lid lock)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EsS1
Near Pittsford, NY 14534
Jeremy
Job Details: 02/20/2023
"Unit will not drain. Found foreign object caught in impeller on drain pump. Removed object, unit drains properly."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14625
Jeremy
Job Details: 02/20/2023
Dryer will not start. Found insulation on cord worn and shorting to neutral wire. Screw on terminal block loose causing wire to move. Repaired terminal block and taped cord. Advised customer to have cord replaced. Unit checks good.; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
KITCHENAID COOKTOP
Model KSGB900ESS4
Near Rochester, NY 14609
Jeremy
Job Details: 02/20/2023
"Replaced faulty ignitor, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Irondequoit, NY 14617
Dave L
Job Details: 02/20/2023
Dual valve is leaking when energized causing ice build up under drawers in ff section . Ordering valve. ; ordrng 1 WPW10341329 (Valve) and 1 Sh (Sh)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ03
Near Rochester, NY 14617
Dave L
Job Details: 02/20/2023
"Customer concerned with a re occurring noise every 20 min. Inspected damper, machine, compartment, and evaporator. Found that the customer was hearing the ice maker cycle. There is no water connected to this unit. Unplugged the ice maker. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14609
Jeremy
Job Details: 02/20/2023
Replaced spray arms for debris and not cleaning dishes. Unit checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR
We serviced a
JENN AIR OVEN
Model JJW9627DDB
Near Rochester, NY 14620
James
Job Details: 02/20/2023
4d21 error for upper cooling fan. Tested in diagnostics and fan is seized. Need fan and calibrate ovens. ; ordrng 1 WP74008383 (Fan) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Rochester, NY 14620
James
Job Details: 02/20/2023
Unit freezing fresh food section. Partial frost pattern and green corrosion on evap. Sealed system leak. 5 year warranty. Need evap and drier. R134a. ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 2212848 (Process tube.) and 2 W11504416 (8.5*6)s and 2 W11504436 (6*1.8)s and 2 W11504445 (5*4)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
Dave L
Job Details: 02/20/2023
Customer still having issue with fresh food items freezing. Attached pictures of fresh food load. Went over loading procedures with customer and adjusted settings. Damper/diffuser operates normally. Freezer temps ok. Documented with manufacturer again per customers request. Sr7734404731
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Rochester, NY 14626
Andres
Job Details: 02/20/2023
Customer stated unit was making a grinding noise. I diagnosed unit but could not hear noise. I put some towels in the unit and tried again but could not duplicate noise. Customer is to monitor unit and let us know if it happens again. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rochester, NY 14612
Andres
Job Details: 02/20/2023
Customer stated unit is not washing dishes properly. I diagnosed unit found spray arms to clogged. I replaced the bottom one but top one needs to be replaced as well. ; ordrng 1 W11627525 (Upper spray arm)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Rochester, NY 14618
Jeremy
Job Details: 02/20/2023
"Right front and left front burners take too long to ignite. Ordering burners, caps and orifice holders.; ordrng 2 W11344539 (Flame Spreader)s and 1 W11344538 (Burner Cap) and 2 W11337062 (Orifice Holder)s"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14612
Andres
Job Details: 02/20/2023
Customer stated unit was not doing anything. I diagnosed unit found pump to be bad. I replaced the sump and pump then tested unit. I cleared all error codes unit is working properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Irondequoit, NY 14617
Andres
Job Details: 02/20/2023
Customer stated unit was not drying out properly. I diagnosed unit found the vent to be clogged and did not have proper air flow. I suggested they get the vent clean. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, NY 14622
Andres
Job Details: 02/20/2023
I replaced the capacitor but was still getting same result. I called whirlpool to ask what else could be going on they stated to replace the harness. I had to reschedule because washer needs to be taken out but theirs no room to get behind it and disconnect the hoses. Maintance guys need to come and figure it out. ; schdld next appmnt for 2/22 WED !
We serviced a
FRIGIDAIRE MICROWAVE
Model FPBM3077RFB
Near Webster, NY 14580
Andres
Job Details: 02/20/2023
Customer stated Everytime he starts unit it trips the breaker. I diagnosed unit found monitor switch to be bad. I replaced it then tested unit. Unit is working properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Rochester, NY 14624
James
Job Details: 02/20/2023
"Unit not making ice. Icemaker will only cycle clockwise. Replaced icemaker and problem remains. Door harness is pinched. Need door. ; ordrng 1 W11572307 (Door) and 1 W11567495 (Cntrl), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
JENN AIR RANGE
Model JES9800BAF
Near Penfield, NY 14526
Andres
Job Details: 02/20/2023
Installed the new board. Unit unlocked and is operating properly. Customer asked about her front right burner not working. The outter part is heating but not the inner. Ordering switch and burner incase burner went out too. ; ordrng 1 WP74010824 (Switch) and 1 W10823692 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14624
James
Job Details: 02/20/2023
Unit not defrosting. Brown heater wire pulled out of connector. Wired heater directly and replaced thermistor. Heater powered on in Diagnostics. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Greece, NY 14616
Dave L
Job Details: 02/20/2023
Went over use and care with customer as she was displeased with washer performance. No errors or leveling issues. Tested ok in diagnostics.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13209
Chuck
Job Details: 02/20/2023
"Customer stated that unit is taking several cycles to dry a load of laundry. Element and thermostats tested good, airflow tested bad. I explained to the customer that the issue is with her venting and she should contact a vent cleaning service. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Manlius, NY 13104
Chuck
Job Details: 02/20/2023
"Customer stated that unit is not working. Error code F2E2-HMI disconnected. Power button was not responding to commands. I was able to get into diagnostics, ran a test cycle in which the unit operated as intended. I inspected the ribbon cable and it seems it was cut too short barely making a connection, i reseted cable to temporary get the unit working again. Ordering UI W11478526; ordrng 1 W11478526 (UI)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Kirkville, NY 13082
Chuck
Job Details: 02/20/2023
"Customer stated that the unit is not finishing a cycle. No codes. I ran a diagnostic test cycle in which the unit operated as intended. I inspected unit- gearcase, cam, belt,motor, control, actuator and drain pump all tested good. Hub tested bad. Replaced hub W10528947. Calibrated unit. Unit tested good ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near East Syracuse, NY 13057
Chuck
Job Details: 02/20/2023
Replaced infinite switch. Unit tested good
We serviced a
JENN AIR REFRIGERATOR
Model JF42NXFXDE02
Near Salina, NY 13088
Chuck
Job Details: 02/20/2023
Unit needs LED light Modules per S-code #: S84638 . Ordering led module kits 4- W11632139. ; ordrng 4 W11632139 (Led module)s
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 02/20/2023
Customer stated that unit is leaking from the front of the door. Verified the issue. Replaced bellow. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 02/20/2023
Customer stated that unit threw a F3E2 error code. Verified code. Cleared code. Preformed test 5 on tech sheet. Thermistor read open. Replaced outlet thermistor and sensor harness. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Port Byron, NY 13140
Chuck
Job Details: 02/20/2023
Replaced sensor and control and the symptom was still present ordering UI W11395600; ordrng 1 W11395600 (Console (UI))
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Skaneateles, NY 13152
Chuck
Job Details: 02/20/2023
"While replacing control and harness i noticed that water valve tested bad. Replaced harness, control and valve . Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11165546 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14626
Dave L
Job Details: 02/20/2023
Customer was concerned with a noise occurring intermittently during spin. Found that the drain house was hitting the rear cabinet furring spin and causing a noise. Unit tests ok otherwise.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ05
Near Rochester, NY 14624
James
Job Details: 02/20/2023
Gaskets torn and freezer rail is loose. ; ordrng 2 W10830162 (Gasket)s and 2 WP13055901 (Rail)s
We serviced a
JENN AIR MICROWAVE
Model JMW2430DP00
Near Spencerport, NY 14559
Dave L
Job Details: 02/20/2023
Replaced unresponsive console. Tested ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 02/20/2023
Unit has F8E1 error for long fill. Found sediment built up in hot water fill connection. Flushed hose and screen to clear sediment. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hilton, NY 14468
Dave L
Job Details: 02/20/2023
Replaced lid that was broken at hinge. Tested functions in diagnostics. Tests ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Rochester, NY 14612
Dave L
Job Details: 02/15/2023
Replaced open wash motor. Tested ok. Braided line leaks at supply connection behind unit. Customer will need to replace this before its put into use. Left unplugged
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Manlius, NY 13104
Chuck
Job Details: 02/15/2023
Replaced tub ring. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Honeoye, NY 14471
Josh Henchen
Job Details: 02/15/2023
"Customer stated F2E2 popped up. Checked and found F3E3. Ran diagnostic cycle, all functions as expected. Reseeded connections for UI and Control. Recalibrated and ran diagnostic, all functions as expected. Hot and cold is hooked up correctly. Customer will monitor, if problem persists order UI W11478524 and Control W11624938. Washer checks good."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Brockport, NY 14420
Dave L
Job Details: 02/15/2023
Replaced control due to unit shutting off when energizing the motor. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM00
Near Rochester, NY 14607
Andres
Job Details: 02/15/2023
Customer stated unit stop producing ice. I tried to cycle ice maker but would not cycle. I checked the optic sensors on diagnostic mode which tested good. I checked power while cycling but unit does not get voltage. Unit needs new door but customer does not want to replace it.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/15/2023
"Replaced dispenser due to rinse aid not being distributed. Ran diagnostic cycle, all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, NY 14420
Dave L
Job Details: 02/15/2023
Checked unit for drain issue. Reseated pressure hoses and inspected for damage. Checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Scottsville, NY 14546
Dave L
Job Details: 02/15/2023
Replaced fresh food led module. Tests ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Syracuse, NY 13224
Chuck
Job Details: 02/15/2023
"Customer stated that third rack is not pushing in all the way and the soap dispenser is not closing. After inspecting unit i found that the top wash arm had drops causing the rack not to slide into place , i snapped top wash arm manifold assembly back into place. Replaced dispenser W10861000. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near East Syracuse, NY 13057
Chuck
Job Details: 02/15/2023
Customer stated that strike is broken. Error code F5E1. Replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14618
Andres
Job Details: 02/15/2023
Customer stated that door had no tension and would fall. I diagnosed unit found the right side spring fell out of place. I put spring back in place. Had customer test it out he was satisfied unit is working properly
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14609
Dave L
Job Details: 02/15/2023
Replaced broken handle
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13203
Chuck
Job Details: 02/15/2023
"Customer stated that unit has long dry times. After inspecting unit i found that airflow tested bad, dryer had no vent hose but was pushed up against the wall causing poor airflow, i pulled unit away from the wall and retested, airflow tested good. Unit tested good"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Marion, NY 14505
James
Job Details: 02/15/2023
Customer no longer needs service
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Williamson, NY 14589
James
Job Details: 02/15/2023
Unit shakes and doesn't spin out. Adjusted feet and tested high spin. Unit performed as expected when empty. Customer is to monitor. If problem persists replace belt.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Williamson, NY 14589
James
Job Details: 02/15/2023
Unit squeaking from gearcase. 23101139df authorization. Replaced gearcase and tested. Unit no longer squeaking. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 02/15/2023
Part was deleted from notes. Need part. Left voicemail with customer. ; ordrng 1 MVWB725BW0 (Control)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Penfield, NY 14526
James
Job Details: 02/15/2023
"Intermittent leak. Unit leaking through bearing shaft and sticks during spin. Replaced bearings and tested spin cycle successfully. One year warranty on repair. ; used 1 W10435302 (Bearing), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5700AC0
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/15/2023
"Customer stated washer not agitating. Checked and found F7E1,F7E7. Ran diagnostic cycle, washer would not go into spin. Found oil on gearcase,Cam and shroud. Unit needs new Gearcase,Cam,Belt, and washplate. Customer is considering options and will call if she wants repair.; rqstng P&A on 1 W10806333 (GEARCASE) and 1 W10721967 (CAM) and 1 W10006384 (BELT) and 1 WPW10215115 (Washplate) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Newark, NY 14513
Josh Henchen
Job Details: 02/15/2023
"Customer stated refrigerator is not cooling. Checked and found no frost build up on evap coils, compressor is on but not cooling refrigerator. Unit needs compressor kit.; ordrng 1 W11580057 (COMPRESSOR) and 1 WP2315539 (MOTOR-EVAPORATOR) and 1 W11504416 (Coupler) and 1 W11506635 (Access Valve) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11518247 (Suction Tube) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Irondequoit, NY 14622
Andres
Job Details: 02/15/2023
"Replaced gearcase, washplate and cam. I leveled unit and calibrated it. I then ran a diagnostic cycle unit is now working properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, NY 14622
Andres
Job Details: 02/15/2023
"I replaced the motor and tested unit but was still getting the same result. Unit hums when trying to agitate or spin. I tested the capacitor we replaced last time and tested open again, part must of come bad from whirlpool. Re ordering cap again and lower harness. ; ordrng 1 W11158830 (Capacitor) and 1 W11417071 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14626
Andres
Job Details: 02/15/2023
I replaced the suspension rods and basket. I calibrated unit then ran a diagnostic cycle. I also leveled unit to make sure basket was centered. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Webster, NY 14580
James
Job Details: 02/13/2023
Replaced bin and icemaker. Cycled icemaker in Diagnostics. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Jamesville, NY 13078
Chuck
Job Details: 02/13/2023
Customer stated that unit is not filling with water. Error code F8E1-long fill. Replaced Trade Square provided control and inlet valve. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model ned4655ew1
Near Rochester, NY 14621
Andres
Job Details: 02/13/2023
"Customer stated unit would not start. I diagnosed unit checked power to unit, door switch, start push button and thermal fuse all tested good. I then checked power outage to motor and found timer to be bad.; ordrng 1 W11298298 (Cover) and 1 279393 (Terminal screws) and 1 W10857612 (Timer)"
We serviced a
CROSLEY DRYER
Model VGD6505GW1
Near Rochester, NY 14609
Andres
Job Details: 02/13/2023
"Customer stated unit was not drying clothes out all the way. I diagnosed unit found that the ventilation is the cause of the issue. Unit is not venting properly and flame is not being pulled towards the back of the unit. I took off vent and tested it, flame stayed on longer then before and was being pulled. I informed customer she needs a vent cleaning and then test it out. If problem persist order W10823508 BURNER. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Webster, NY 14580
James
Job Details: 02/13/2023
"Unit gets stuck on rinse cycle. F7e1. Motor just hums. Capacitor was covered in oil. Replaced capacitor and calibrated. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN , used 1 W11428524 (Capacitor) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nunda, NY 14517
Josh Henchen
Job Details: 02/13/2023
"Ordered the incorrect part, need bulkhead not the whole cabinet. Ordered correct part, bulkhead W10714469.; ordrng 1 W10714469 (Bulkhead)"
We serviced a
MAYTAG DRYER
Model MHW6630HW2
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 02/13/2023
"Customer stated drum rubbing. Checked and found no codes, during spin drum is hitting right side of panel. Took apart and tried to push right side away from drum, minimal rubbing. If problem persists order cabinet W11352995. Dryer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, NY 14450
Andres
Job Details: 02/13/2023
"Customer stated that unit was making a noise every hour. I put unit into a diagnostic mode and tested the damper and had customer listen. He said thats the noise he's talking bout, damper is louder then usual and needs to be replaced. ; ordrng 1 W11236851 (Air damper)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Webster, NY 14580
James
Job Details: 02/13/2023
Unit leaking from sump seal. Replaced sump assembly and tested. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
GE DRYER
Model GTX22EASK0WW
Near East Rochester, NY 14445
Andres
Job Details: 02/13/2023
Customer stated that unit was make a banging noise. I diagnosed unit found that this unit must of been dropped at some point and the outter panels are slightly bent in and rubbing against the drum. I readjusted the panels so does not hit drum when spinning.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Rochester, NY 14625
Andres
Job Details: 02/13/2023
Customer stated unit was not turning on. I diagnosed unit checked power at terminals found one leg was getting 216v but the other side was not getting voltage. Customer has to get electrician to come out and take a look at outlet.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Walworth, NY 14568
James
Job Details: 02/13/2023
Water line wont screw onto valve. Had to cut bur off plastic threads to attach water line. Tested unit and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Webster, NY 14580
James
Job Details: 02/13/2023
Lh door gasket torn. Need part. Paid in full. ; ordrng 1 W10407212 (Gasket) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Ontario, NY 14519
James
Job Details: 02/13/2023
"Unit intermittent to turn on. Loud in high spin, intermittent leak. Downloaded software update. Need dispenser, panel, bellows and foam installed in between washer/dryer. ; ordrng 1 W11524105 (Drawer) and 1 W11314648 (Bellows) and 1 W11319991 (Panel)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 02/13/2023
"Customer stated refrigerator had a Crack in lower bottom of freezer. Checked and found 1inch Crack at base of liner in freezer section. Informed customer of options. Can not replace liner, customer unhappy."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Rochester, NY 14605
Andres
Job Details: 02/13/2023
"Customer stated oven would not bake or broil. I diagnosed unit found the igniter to be bad it's getting 120v but not lighting. I replaced the igniter and tested unit, unit now bakes and broils. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14612
Dave L
Job Details: 02/13/2023
Unit is leaking due to a crack in the outer tub near the drain pump. Ordering tub; ordrng 1 W10371566 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14609
James
Job Details: 02/13/2023
Replaced fill valve and tested for leaks.
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MB
Near Rochester, NY 14612
Dave L
Job Details: 02/13/2023
Wrong color re ordering door; ordrng 1 W11594232 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Rochester, NY 14616
Dave L
Job Details: 02/13/2023
Replaced broken upper rack adjusters.; used 2 Wpw10546503 (Adjusters) from stock
We serviced a
GE WASHER
Model GNW128PSM0WW
Near Rochester, NY 14605
Dave L
Job Details: 02/13/2023
Found unit leaking from water supply hose at the valve. Reseated hose. Leak went away.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14621
Dave L
Job Details: 02/13/2023
Replaced broken strike. Tests ok; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14605
Dave L
Job Details: 02/13/2023
The customer had the hot water supply turned off causing the unit to stop mod cycle. Turned supply on. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14621
Dave L
Job Details: 02/13/2023
Replaced tub and Gearcase due to noise. Calibrated and tested. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rochester, NY 14612
Dave L
Job Details: 02/13/2023
Replaced thermostat cut off. Verified burner was cycling properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Hilton, NY 14468
Dave L
Job Details: 02/13/2023
Replaced Gearcase and belt due to noise furring low spin. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Rochester, NY 14612
James
Job Details: 02/13/2023
Customer said icemaker began functioning on its own.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 02/13/2023
"Customer stated washer made loud noise wouldn't go into spin. Checked and found shroud damaged, belt had popped off cam and motor. Unit needs a new belt W11239857, shroud WPW10427633 and cam W10721967.; ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 WPW10427633 (Shroud)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Henrietta, NY 14467
Josh Henchen
Job Details: 02/13/2023
"Replaced gasket due to leak by front right corner of door. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11434044 VALVE and 1 W11483553 GASKET"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Caledonia, NY 14423
Josh Henchen
Job Details: 02/13/2023
"Customer stated water was spraying out, flooded kitchen floor. Checked and found fill valve cracked. Unit needs a new fill valve W11175771.; ordrng 1 W11175771 (VALVE- INLT)"
We serviced a
KITCHENAID OVEN
Model KFGG500EWH0
Near Camillus, NY 13031
Chuck
Job Details: 02/13/2023
Customer stated that they are still having issue with the oven igniting. I verified the issue. Replaced DSI and igniter. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Manlius, NY 13104
Chuck
Job Details: 02/13/2023
"Customer stated that unit is making a load sound. Error code F2E1. Verified the issue , after inspecting unit i found that the gearcase tested bad. I could not remove the Washplate as it was stuck. Ordering gearcase, slider, rotor and Washplate ; ordrng 1 W10902814 (Washplate)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Manlius, NY 13104
Chuck
Job Details: 02/13/2023
Customer stated that they are getting an F0E7 error code. Error codes F0E7 and F7E1. After inspecting unit i found that the capacitor tested bad. I helped the customer connect the unit to WiFi. Ordering capacitor W11395618. ; ordrng 1 W11395618 (Capacitor)
We serviced a
KITCHENAID OVEN
Model KODC304ESS01
Near Manlius, NY 13104
Chuck
Job Details: 02/13/2023
"Customer stated that unit fan is making a noise and unit needs a calibration. No codes. I i ran a convention cycle and the fan tested good, normal operating sound. I then ran a bake at 350 on the upper and lower units measuring temps, unit is cycling as intended in both ovens. I showed the customer how to calibrate unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East Syracuse, NY 13057
Chuck
Job Details: 02/13/2023
"Customer stated that unit is going from sense to done. Error code F5E4-lid not opened between cycles and F7E1-tachometer missing. After inspecting unit i found that the capacitor tested bad. Ordering capacitor W11395618 , harness W11590868 and motor W11026785; ordrng 1 W11590868 (Harness) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13212
Chuck
Job Details: 02/13/2023
"Customer stated that unit displaying a F8E1 error code. Verified code. I went into component activation and tested hot and cold supply and hot tested bad. I found that the hot water supply valve is stuck off, i could not turn the valve on. I explained to the customer that they need to get the hot water supply valve changed and that will resolve there issue. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Salina, NY 13090
Chuck
Job Details: 02/13/2023
Customer stated that unit is not drying well on sensor dry. After inspecting unit Thermostats and element tested good. I preformed an airflow test in which the venting tested poor. I explained to the customer that the vent hose needs to be cleaned by a vent cleaning service. Unit tested good