We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Hilton, NY 14468
Dave L
Job Details: 11/03/2021
Replaced control and broil element. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14623
Evan
Job Details: 11/03/2021
Unit is flashing f6e1 code for UI not being able to communicate with ACU. Ordering ACU ; ordrng 1 W11462458 (Control)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Clifton Springs, NY 14432
Steve
Job Details: 11/03/2021
Found the gearcase shaft is moving up and down causing excessive noise during wash. Ordering gearcase. \; rqstng P&A on 1 W11455453 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ0
Near West Henrietta, NY 14586
Evan
Job Details: 11/03/2021
Customer stated that unit was not heating properly. Ran preheat flounder that unit was 75 degrees off from displayed temperature. Inspected control and found multiple loose connections at bake element connector and temp sensor connector. Secured connections and tested unit again. Ran preheat to 375 and confirmed temps with thermocouple. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Phelps, NY 14532
Steve
Job Details: 11/03/2021
Replaced water valve for leaking. Replaced right fresh food section door switch for broken actuator. Replaced pantry door gasket for torn gasket. The refigerator tests good
We serviced a
KITCHENAID OVEN
Model KSGG700ESS2
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
replaced igniter for sparking after lit and then shutting off. The range heated and worked as expected. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DBL0
Near Scottsville, NY 14546
Evan
Job Details: 11/03/2021
Customer stated that unit was not washing. Found that wash motor would not run. Replaced wash motor. Cleared error codes. Ran diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Rochester, NY 14624
Evan
Job Details: 11/03/2021
Customer stated that auger motor would not run when actuating paddle. Checked voltage at motor while actuating paddle. Unit was receiving no voltage. Checked voltage at base of door found 120v at base. Check harness in door for continuity. Door harness does not have continuity. Door will need to be replaced. Customer does not want to proceed at this time. Collecting service call fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
Customer states the refigerator is in warranty. Customer does not have receipt unit is a 2018 unit.
We serviced a
WHIRLPOOL VENTHOODS
Model KIRD861XSS1
Near Pittsford, NY 14534
Dave F
Job Details: 11/03/2021
Found the filter switch was bad not allowing unit to go up and down . Rewired switched from normally open to normally closed . Unit now works . Goes up and down and fan comes on . Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KURR304EBS01
Near Rochester, NY 14612
Dave L
Job Details: 11/03/2021
Replaced fan and switch unit testing ok.
We serviced a
WHIRLPOOL WASHER
Model MVWX500XW0
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
Found the control sending erratic power to washer and when it is not suppose to. Unplugged washer. Quoted for new control but cost of repair outweighs replacement washer.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rochester, NY 14624
Evan
Job Details: 11/03/2021
Customer stating unit is experiencing same issue as before. Found that slider has separated from housing causing issue. Replaced slider. Tested unit. Unit now engaging into spin ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, NY 14609
Dave L
Job Details: 11/03/2021
Control in unresponsive. DC indicator light is not lit. Power cycle produced no change. Quoted for control. The customer will reach back out if they want to proceede; rqstng P&A on 1 W11116590 (Control) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00I
Near Webster, NY 14580
Dave L
Job Details: 11/03/2021
Found fresh food evaporator frosted due to the evaporator cover not sealing on the left hand side. Cover is damaged and will need to be replaced. Ordering cover and drain pan kit. ; ordrng 1 WPW10501260 (Evaporator cover) and 1 W11457241 (Drain pan)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB1
Near Rochester, NY 14609
Dave L
Job Details: 11/03/2021
Replaced evaporator fan motor and removed ice ball from evaporator inlet. Unit testing ok.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HTW
Near Pittsford, NY 14534
Dave F
Job Details: 11/03/2021
Unit making vibrating noise from the condenser and the drain pan area . Adjusted the unit height and put foam underneath the unit to stop it from making noise . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Walworth, NY 14568
Steve
Job Details: 11/03/2021
Found the shroud around belt and pulley had fallen off and belt came off. Replaced belt and fastened shroud. The washer tests good. ; used 1 W11239857 (Belt) from stock
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Rochester, NY 14613
Dave L
Job Details: 11/03/2021
Took average temperature of both oven compartments. Lower averaged 352 on 350 and upper average 346 at 350. These temperatures are acceptable based on settings.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ABBP
Near Rochester, NY 14620
Dave F
Job Details: 11/03/2021
Found the duck bill on the drain was filled with rust and clogging it . Cleared drain and drain up by evaporator. Drain pan is rusting . Put foil tape over and around drain pan . Unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW
Near Rochester, NY 14626
Dave L
Job Details: 11/03/2021
Dryer will not program. Called techline to document issue. They want the ACU replaced. Ordering ACU; ordrng 1 W11531525 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Manchester, NY 14504
Steve
Job Details: 11/03/2021
Customer stated the freezer had frost and ice on front mullion by the light switch and the food was covered in a layer of frost. All functions are working expected. The frost and ice was removed by customer and has not returned. Found the liner had some gaps in it between the freezer and fresh food section. Caulked the gaps and the customer is going to monitor.
We serviced a
JENN AIR REFRIGERATOR
Model JFI2089AEP
Near Rochester, NY 14618
James
Job Details: 11/03/2021
Complaint of unit leaking and it stopped once water was turned off. Inspected back of unit and found no leaks. Removed drain tube and cleaned it. Tightened water line connection. Customer is to monitor. 30 days warranty on sc.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Irondequoit, NY 14609
James
Job Details: 11/03/2021
Replaced control and tested. Several leds not functioning and screws stripped in panel. New panel comes with ui. ; ordrng 1 W11231156 (Panel)
We serviced a
JENN AIR RANGE
Model JDS9860AAP
Near Fairport, NY 14450
Dave F
Job Details: 11/03/2021
Broil and bake element working when tested . Ohm out the sensor and ohm at 1092 tested good . Put temp probe into unit and bake at 350 . Unit is taking a long time to heat up .can hear the relays on the board clicking but short cycling . Unit needs new control WP5760M302-60 . Back right burned on lighting . Burner needs new ignitor 74004053 . Customer is going to think about repair . Sending quote to customer .; rqstng P&A on 1 WP5760M302-60 (cntrl-elec) and 1 74004053 (sub 7432p073-60)
We serviced a
MAYTAG DRYER
Model MGD5630HW1I
Near Rochester, NY 14612
Dave L
Job Details: 11/03/2021
Leveling feet were extended all the way out causing the unit to vibrate. Screwed rear feet all the way in and leveled from the front. Unit sounds much better; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14625
James
Job Details: 11/03/2021
Unit gives f6e1 error for ui. Disconnected ui and retested. Problem remains. Need ui ; ordrng 1 W11460908 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Penfield, NY 14526
James
Job Details: 11/03/2021
"Unit shuts off in pro wash cycle. Residue inside tub. 6-4 and 6-3 errors. 8-1 after diagnostics cycle. Called techline Wp350924 test strips ref 7732151594 they said to switch detergent and check ph of water. Inspected drain hose and found a lot of residue inside. Suspect water is backflowing. Ordering heater, hoses, pump, ui, and strips. ; rqstng P&A on 1 W10703867 (Heater) and 1 8269144A (Hose), ordrng 1 WPW10545278 (Hose), rqstng P&A on 1 W10902370 (Ui) and 1 Wp350924 (Test strips)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Ontario, NY 14519
James
Job Details: 11/03/2021
Replaced door and inspected. New door contacting door switch properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM384EBS1
Near Sodus, NY 14551
James
Job Details: 11/03/2021
Unit not draining found terminal retainer broken off pump allowing wire to disconnect. Replaced pump and tested diagnostics. Unit functions properly. One year warranty on pump.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Williamson, NY 14589
James
Job Details: 11/03/2021
"Replaced damper, crisper, and icemaker. Reset power and tested icemaker. Icemaker not filling. Manually energized icemaker valve and no water comes out. Need dual valve. Not charging for valve. Labor due on return; ordrng 1 WPW10420083 (Valve)"
We serviced a
KITCHENAID OVEN
Model KODE500EBS02
Near Webster, NY 14580
James
Job Details: 11/03/2021
"Unit steams up in ui when baking. F1e0 and f2e2 error. Lower cooling fan shut off while testing in Diagnostics and wouldn't turn on until control was reset. Need blower, controls, and user interface. Have to uninstall unit. Controls under warranty until 12\2021; ordrng 1 W10801665 (Cntrl) and 1 W11179310 (Cntrl) and 1 W11245567 (Blower) and 1 Sh15 and 1 W11086152 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Dave F
Job Details: 11/03/2021
Hub is worn out not allowing unit to spin . Gearcase splines are worn out as well as the basket where the shaft goes through. Unit needs new gearcase . Basket and hub . Quoted customer for everything decided they would look for a different machine. Quoted customer for to do the hub and to get them going but can not warranty work as it is unknown how long the hub with last . Installed new hub . Calibrated unit and ran auto diagnostics. Unit tested good .Model recommended is mvwc565fw; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near Canandaigua, NY 14424
Dave F
Job Details: 11/03/2021
User interface not responding. Replaced Ui and tested unit in diagnostics. Unit tested good if problem persists order W10854215 control .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Geneseo, NY 14454
Dave F
Job Details: 11/03/2021
Console on unit is bubbling and not allowing the buttons to be pushed to change settings . Ordering console W11460908; ordrng 1 W11460908 (Console)
We serviced a
KENMORE REFRIGERATOR
Model 596.75533400
Near Dansville, NY 14437
Dave F
Job Details: 11/03/2021
Ice maker cycles but does not call for water . Jumped water valve at ice maker and it did fill with water . Unit needs new ice maker ordering D7824706Q; ordrng 1 D7824706Q (ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Evan
Job Details: 11/03/2021
Customer stated that upper rack is difficult to remove and unit is leaking from bottom of unit. Found that unit was leaking from heater attachment. Also found that rails for 3rd rack are bent causing issue with rack. Ordering upper rack and guides; ordrng 1 W11180605 (Adjuster clip) and 1 W11537778 (Heater) and 1 W11231345 (Left hand mount) and 1 W11231348 (Right hand mount) and 2 W11441109 (Track)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB00
Near Rochester, NY 14622
James
Job Details: 10/29/2021
Unit leaking due to clogged drain tube. Replaced drain tube and defrosted drain pan. ; used 1 W10619951 (Tube) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairport, NY 14450
Dave F
Job Details: 10/29/2021
-15 on low side and 60 on high side those were pressures on 8/23/21 low side leak . Had checked unit with nitrogen prior on sealed system leak . Could not find uv dye .check evaporator and compressor area .Called techline SR 7732111352 spoke then them they tried to tell me because the last trip from SM didnt get pressures before he recharged the system that we would have to let the unit stop cooling and get pressures then . Customer is not happy with that and neither am I . Called techline again spoke with techline about unit . Went over everything agreed that is not the correct steps and the unit has a low side leak . Techline is sending unit In for exchange . ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Steve
Job Details: 10/29/2021
Replaced door gasket for leaking top right hand side.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Penfield, NY 14526
James
Job Details: 10/29/2021
Unit shuts off and leds flickering. Found pump overheats and stops draining. Replaced pump and tested diagnostics cycle successfully. ; used 1 WPW10605427 (Pump) from stock
We serviced a
KITCHENAID OVEN
Model KOSE500ESS02
Near Pittsford, NY 14534
Steve
Job Details: 10/29/2021
Replaced fuse behind the ui for open fuse . Replaced exhaust fan for slow running fan. The oven tested good.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Steve
Job Details: 10/29/2021
Replaced main control for power to co nitros built no operation. Calibrated washer and tested in auto diagnostics. The washer tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14613
Steve
Job Details: 10/29/2021
Customer stated the freezer worked but fresh food section did not. The unit was off on visit. Replaced defrost thermistor for not defrosting. ; used 1 WpW10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14626
Steve
Job Details: 10/29/2021
Found the door liner will not hold gasket . Caulked gasket for temporary fix. Ordering door and gasket. ; ordrng 1 LW10636232 (Ff door white) and 1 W10838574 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM7
Near Spencerport, NY 14559
Steve
Job Details: 10/29/2021
Replaced fill tube for cracked tube. The refrigerator tests good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near West Henrietta, NY 14586
Steve
Job Details: 10/29/2021
Found the shroud under the washer was sitting on the floor when the washer was full and the cam bolt was grinding into floor. Lowered legs to raise washer and fill with water. The shroud is no longer touching floor. The washer tests good.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Rochester, NY 14609
Evan
Job Details: 10/29/2021
Customer stating that unit would not spin out correctly. Unit would only spin out on quick wash cycle. Inspected drain pump filter and found no debris in filter. Ran test cycle unit was spinning as it should. Found that spin speed on normal cycle was off potentially causing issue. Turned spin speed to high and spoke with customer about issue. Customer to monitor issue and report back if issue persists ; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14621
Evan
Job Details: 10/29/2021
Attempted to replace door due to gasket coming out of channel new door is worse than old door. Tech is taking door with him to attempt to glue gasket into place. ; dspstn on spec-tagged invntry: 1 LW10636232 DOOR
We serviced a
KENMORE DRYER
Model 11028132410
Near Irondequoit, NY 14622
Evan
Job Details: 10/29/2021
"Customer stating that unit is failing to run a cycle. Checked for error codes. Unit is displaying f5e3 for lid lock fault. Tested lock in diagnostic mode lock would not actuate. Replaced lock and ran unit. While running unit could hear rotor of machine scraping against gear case. Inspected underneath machine and found dried oil spot signifying that gear case has been leaking oil. Gear case ,Rotor and stator would need to be replaced in addition to lock for unit to function correctly. Quoted customer to replaced parts listed. Customer does not want to proceed at this time due to cost of repair being greater than value of machine. Collecting service call fee"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ0
Near Irondequoit, NY 14617
Evan
Job Details: 10/29/2021
Replacing ignitor due to burner failing to spark when lighting. Replaced ignitor burner is now sparking but is not lighting consistently. Ordering burner cap and head ; ordrng 1 W11253659 (Burner cap) and 1 W11175169 (Burner head)
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB0
Near Rochester, NY 14609
Evan
Job Details: 10/29/2021
Customer stated that glass is continually falling out of door found that upper mount that handle is attached to is broken. Stud that screws thread into is missing was able to thread new screw into handle itself. If issue reoccurs this piece will need to be replaced. Unit seems to be holding for now. Unit tests good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ontario, NY 14519
James
Job Details: 10/29/2021
Rack warped and rubbing door gasket on lh side. Adjusted upper rack and verified it slides in and out properly. If problem persists replace upper rack
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ontario, NY 14519
James
Job Details: 10/29/2021
Ceiling leds flickering. Replaced freezer led and lights began functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 10/29/2021
Replaced damper and ohmed wire harness from lower harness to ui. Adjusted wire harness so its no longer pinched against hinge. Customer is to monitor temperature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Webster, NY 14580
James
Job Details: 10/29/2021
Gasket comes off with door opening. Rotated gasket and reinstalled. Gasket still loose. Need new gasket; ordrng 1 W11030683 (Gasket) and 1 W10841140 (Sealant)
We serviced a
MAYTAG OVEN
Model MGR6600FZ1
Near Webster, NY 14580
James
Job Details: 10/29/2021
Replaced power cord and temp sensor. Tested unit and it functions properly; dspstn on spec-tagged invntry: 1 W10833885 SENSOR
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, NY 14424
Dave F
Job Details: 10/29/2021
"Tested thermal fuse was good . Tested. High limit cutoff was good . Found the element tested open and found a wire broken . Twisted wire together to get unit running . Ordering new heating element 279838 . Customer needs to get venting checked as well . Unit has poor air flow ; ordrng 1 279838 (element,heater), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lima, NY 14485
Steve
Job Details: 10/29/2021
Replaced actuator for not agitating. Recalibrated washer and the washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Webster, NY 14580
Evan
Job Details: 10/28/2021
Attempted to reprogram control due to unit failing to finish cycle properly. Reprogrammed control and now control will not respond to commands. Replaced control with new part and unit is now functioning as it should be. Other part is still on order SR:7732107930; dspstn on spec-tagged invntry: 1 W11322883 CONTROL
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Rochester, NY 14617
James
Job Details: 10/28/2021
Door not closing causing frost buildup in freezer. Door misses light switch. Defrosted freezer and raised door. Placed foam on door to contact switch. Unit seals properly. Customer is to monitor frost buildup
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEB00
Near Avon, NY 14414
Steve
Job Details: 10/28/2021
Found bail arm was not attached. Bent arm and reattached to keep it from falling out.
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CW08
Near Rochester, NY 14623
Steve
Job Details: 10/28/2021
Replaced control for heater relay error code. Same result. Called tech line and they recommended to replaced secondary door switch. Ordering switches ; ordrng 1 W10562613 (Switches) and 1 W10269458 (Switch) and 1 W10727360 (Switch) and 1 W10269460 (Switch)
We serviced a
JENN AIR MICROWAVE
Model JMC2430DP01
Near Penfield, NY 14526
Evan
Job Details: 10/28/2021
"Customer states unit is flashing f2e1 code for stuck key error. Found that console would not respond to commands. Replaced console and attempted to test unit. Console commands are not corresponding with key selected. (For instance when selecting kitchen timer unit began to heat for 30 seconds) removed new console and reinstalled old one. Ordering console and control ; ordrng 1 W11229663 (Console) and 1 W10815465 (Appliance manager), dspstn on spec-tagged invntry: 1 W11229663 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Rochester, NY 14610
Steve
Job Details: 10/28/2021
Replaced ui for erratic times. The ui tested good.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14611
Steve
Job Details: 10/28/2021
Replaced lid latch for faulty latch causing no operation during agitation or spin.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Hilton, NY 14468
James
Job Details: 10/28/2021
Bulb burned out now light wont turn on. Replaced control and customer supplied bulb. Tested unit and verified operation. ; dspstn on spec-tagged invntry: 1 8206232A BULB and 1 W11391714 CONTROL
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14624
Steve
Job Details: 10/28/2021
Replaced motor sump for open motor. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Hamlin, NY 14464
James
Job Details: 10/28/2021
Unit screeching due to seized rollers and idler. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392067 (Repair kit) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDM1
Near Hilton, NY 14468
James
Job Details: 10/28/2021
"Upper rack support deteriorating and rack falls off. Lower wheels broken. Door seal torn. Replaced upper supports and door seal. Support under ten years warranty. Ordering lower wheels and inner adjusters. ; ordrng 4 W10195416V (Rollers)s and 2 WPW10251047 (Support)s, used 1 W11177741 (Seal) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rochester, NY 14624
Steve
Job Details: 10/28/2021
"Replaced lid strike for broken strike. The bezel has broken off the lid latch causing latch to fall inside washer. Glued bezel to latch. Ordering latch and bezel. Ordering Ui for start button not working all the time. ; ordrng 1 W11478524 (Ui) and 1 W11394572 (Latch) and 1 W11545554 (Bezel), dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Rochester, NY 14626
James
Job Details: 10/28/2021
Replaced pts and timer and problem remains. 118v to motor then it drops out.Called techline 7732102511 they said replace wiring harness; ordrng 1 W10865750 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Rochester, NY 14619
Steve
Job Details: 10/28/2021
Sr# 7732100475 Found the temp in fresh food section was 30 degrees . Called tech line and they recommended to raise temp in fresh foods section to 40 and freezer to 3 . They also recommended to move food product away from damper. Customer has five year extended contract and is calling orvilles for a dispatch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Rochester, NY 14625
Evan
Job Details: 10/28/2021
Customer stating that unit rust is forming on both doors and customer just took delivery of unit in sept. Both doors will need to be replaced. Ordering both doors ; ordrng 1 13107554SQ (Door) and 1 13109217SQ (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WGD70HEBWI
Near Irondequoit, NY 14617
Evan
Job Details: 10/28/2021
Customer is stating that rag has worked its way into blower causing unit not to run. Removed rag from blower and tested unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Webster, NY 14580
James
Job Details: 10/28/2021
Unit making grinding noise and leaking from icemaker. Tested icemaker in diagnostics qnd valve is pulsating causing noise and possible leak. Need dual valve. Pre-order icemaker (99.00). ; ordrng 1 WP12956105 (Valve) and 1 Sh15 and 1 W10377146 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Rochester, NY 14619
Steve
Job Details: 10/28/2021
Customer stated the ice maker was not working and warm temps in fresh food section . The ice maker bail arm was in off position. Turned ice maker on. Adjusted the fresh food section temp to colder setting in diagnostics.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Webster, NY 14580
James
Job Details: 10/28/2021
Replaced ui and tested. Unit functions properly one year warranty on repair; dspstn on spec-tagged invntry: 1 W11378949 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Webster, NY 14580
James
Job Details: 10/28/2021
Fridge door falls off. Hinge pin broken from hinge and fall off when door is open. Need hinge; ordrng 1 W11568758 (Hinge)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14621
Evan
Job Details: 10/28/2021
Customer stating that unit will not run cycle. Control is dead and will not respond to commands. Control has been ordered already and is being exparted to ATEC. ; schdld next appmnt for 11/8 MON !
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Rochester, NY 14621
Evan
Job Details: 10/28/2021
Replacing console due to console not responding to commands. Replaced console. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Rochester, NY 14613
Evan
Job Details: 10/28/2021
Customer stated that unit was failing to spin out correctly. Found error code f3e3 for inlet temperature fault. Found that water valve and housing are cracked causing issue. Ordering valve and housing ; ordrng 1 W11400157 (Dispenser housing)
We serviced a
MAYTAG WASHER
Model MVWC400XW1
Near Rochester, NY 14612
Evan
Job Details: 10/28/2021
Customer stated that unit would not sense during cycle. Found shifter fault stored. (F7e6) ran diagnostic cycle. Unit would not shift into spin or agitate. Replaced shifter and ran unit again. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canandaigua, NY 14424
Dave F
Job Details: 10/28/2021
Found bottom of freezer had block of ice . Found the drain tube was plugged with a rubber cap from the factory . Looks like its the rubber cap to the evaporator. Removed cap and defrosted drain . Drain pan has never seen water . . Unit is now draining. Tested good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bloomfield, NY 14469
Dave F
Job Details: 10/28/2021
Unit saying rotate knob to cycle . Found the ribbon cable had cone out of the control in the UI that comes from the knob . Followed pointer W11436354 . Reseated ribbon and taped down so it does not move . Factory reset unit . Tested unit . Calibrated unit .Tested good ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Canandaigua, NY 14424
Dave F
Job Details: 10/28/2021
Hose leaking behind unit at the Y connection to the dryer steam and washer . Removed the Y no leaking . Leveled unit for shaking . Tested fabric softener valve tested good . Made sure it was turned on . Gave best tips for washer use . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Farmington, NY 14425
Dave F
Job Details: 10/28/2021
Found unit had nidec actuator . Replaced actuator. Calibrated unit l ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Dave F
Job Details: 10/28/2021
Frost build up in freezer by door switch . The humidity control was not on and moisture was finding its way down into the freezer. Customer said items freezing on the top shelf in the fresh food section . Recommended staggering shelving and found the freezer temp was set to 7 and fresh food set to 5 . Changed temp settings to recommended on 4 . Customer will monitor. Told customer with moisture getting into the freezer it is possible sometimes the light switch can stick. Doors are all sealing and unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fairport, NY 14450
Dave F
Job Details: 10/28/2021
"Replaced evap fan motor. Found that was not the reason the unit wasnt cooling unit needs damper for damper gear being broken . Installed screw inside damper to keep the door open and little bit to get some cooling . Adjusted the door handles ,door and legs on unit . Doors are now aligned . Ordering damper WPW10479155; ordrng 1 WPW10479155 (control)"
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW1
Near Fairport, NY 14450
Dave F
Job Details: 10/28/2021
"Dryer tension pulley was worn out making loud noise . Replaced pulley , rollers and belt . With repair kit 4392067 Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 10/28/2021
"Complaint of unit not draining and spinning the clothes out on certain cycles .Unit has no error codes . Tested in auto diagnostics. Tested good . Calibrated unit . Filled unit with water and drained for a period of time unit drained fine . Ran unit in high spin tested good . . Customer said that the DRN code comes up . Drain pump maybe seizing . Ordering drain pump W10876600; ordrng 1 W10876600 (drain pump), dspstn on spec-tagged invntry: 1 W11162440 CONTROL"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Linwood, NY 14486
Dave F
Job Details: 10/28/2021
Unit was delivered on 10/28/20 Unit has paint chipping on top of the door . Took photo of paint . Explained that the chipping is cosmetic and is only covered for 30 days from purchase . Customer is going to call customer service because the paint is bubbling from underneath . Found spray can touch up paint part number 285006 . Part that is bubbling is part number W11105139
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Canandaigua, NY 14424
Steve
Job Details: 10/27/2021
Special project S17304; schdld next appmnt for 11/17 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14616
James
Job Details: 10/27/2021
Icemaker not cycling and freezer led dead. Tested switch and verified power to led. Icemaker leaking into motor. Replaced icemaker and it cycled as soon as door was closed. Need led module; ordrng 1 W11520324 (Led)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Replaced console and gearcase. Ran calibration cycle. Unit functions properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH3
Near Webster, NY 14580
Evan
Job Details: 10/27/2021
Customer stating dispenser door will not open. Found that spring was bent causing issue. Replaced spring with space dispenser tech has on truck. Dispenser now opening as it should. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED7120HC1
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Replaced console and acu. Tested unit and it functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14626
James
Job Details: 10/27/2021
Unit not defrosting. Open thermostat in diagnostics. Tested thermostat and heater and verified closed circuit. Need control. Defrosted evaporator. ; ordrng 1 WPW10589838 (Control) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
Evan
Job Details: 10/27/2021
Customer had last minute conflict it and needs to reschedule appointment. Rescheduling for 11/11 ; schdld next appmnt for 11/11 THU !
We serviced a
MAYTAG DRYER
Model MDE9316AYW
Near Rochester, NY 14625
Evan
Job Details: 10/27/2021
Customer stated that unit was producing noise while in use. Found that rollers and idler pulley are seized up causing issue. Cleaned rollers and pulley and reassembled unit and ran unit. Unit was still producing noise removed drum and found change inside drum fins. Removed change tested unit again. Unit tested good