Service History 60 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greece, NY 14626

Dave L

Job Details: 04/27/2023

Customer canceled at the door no reschedule

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Rochester, NY 14616

Dave L

Job Details: 04/27/2023

Replaced ice maker due to position switch failure. Tested ok in diagnostics. Cycled power. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Irondequoit, NY 14617

Dave L

Job Details: 04/27/2023

"Water valve continues to fail. Voltage is correct to valve. Ice maker operates normally. Worked with DF for parts order ; ordrng 1 W11666461 (Tube) and 1 W10795418 (Tube) and 1 W11346622 (Filter housing) and 1 W11431179 (Tube) and 1 W11043763 (Control), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rochester, NY 14623

Dave L

Job Details: 04/27/2023

Customer had found water on the MVWB765FW3 floor after last load. Found drain hose clamp incorrectly placed allowing water to leak during drain reseat clamp tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Ontario, NY 14519

James

Job Details: 04/27/2023

Replaced acu and ui. Tested diagnostics cycle successfully.

We serviced a

MAYTAG DISHWASHER

Model WDF540PADM3

Near Fairport, NY 14450

Jeremy

Job Details: 04/27/2023

"Found that wash motor has failed, control is operating properly. Replaced pump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS3

Near Spencerport, NY 14559

Andres V

Job Details: 04/27/2023

"Replaced lower spray arm and door seal. Tested unit, dishwasher is working properly."

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near West Henrietta, NY 14586

Dave F

Job Details: 04/27/2023

Replaced door switch and tested unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Fairport, NY 14450

James

Job Details: 04/27/2023

Unit was stuck in defrost mode. Reset power and it began cooling. Customer is to monitor.

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS22

Near Webster, NY 14580

James

Job Details: 04/27/2023

Porcelain support bracket was broken and element is hanging. Need support. ; ordrng 1 W10909479 (Support)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near West Henrietta, NY 14586

Dave L

Job Details: 04/27/2023

Replaced compressor and pre cooler due to high side leak. Tested ok; dspstn on spec-tagged invntry: 1 W11504423 COUPLER AL 8X2 and 1 WPW10143759 DRIER-UV DYE

We serviced a

MAYTAG DRYER

Model MED6630HW0

Near Penfield, NY 14526

James

Job Details: 04/27/2023

Unit not heating. Element open. Replaced element and tested. Unit functions properly. One year warranty on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Jeremy

Job Details: 04/27/2023

"Freezer not defrosting. Replaced control for no auto defrost. Called techline, advised to replace UI SR 7736275790. Ordering UI.; rqstng P&A on 1 W11330971 (UI)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Macedon, NY 14502

Jeremy

Job Details: 04/27/2023

Door glass visibly damaged in packaging. Unpacked unit and found that cooktop is damaged and will not sit level. Manifold trim is bent. Console is bent and leaning forward. Left side panel is bent and dented. Bottom door is bent and will not open. Repair is not cost effective.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Victor, NY 14564

Jeremy

Job Details: 04/27/2023

"Unit will not start and motor just hums. Found capacitor tests open. Replaced capacitor, unit tested good.; used 1 W11428524 (CAPACITOR) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Victor, NY 14564

Jeremy

Job Details: 04/27/2023

Replaced burner and ignitor for intermittent broiler operation. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14619

Andres V

Job Details: 04/27/2023

Customer stated unit was not dispensing water or making ice. I diagnosed unit found reservoir was empty and they didn't hold down water dispenser to fill it. Water line has a leak need new reservoir ; ordrng 1 W10801011 (Reservoir)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14624

Dave L

Job Details: 04/27/2023

Repaired UI that was flexing out of its brackets when trying to utilize the start and cancel buttons. Tests ok.

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Penfield, NY 14526

James

Job Details: 04/27/2023

"Unit not tumbling due to broken belt. Replaced belt and rollers. Unit functions properly. One year warranty on repair. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

ROPER WASHER

Model RAX7245KQ0

Near Rochester, NY 14619

Andres V

Job Details: 04/27/2023

Customer stated unit was not spinning out. I diagnosed unit found bad lid switch. Replaced it and tested unit. Unit is working properly.

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Rochester, NY 14624

Andres V

Job Details: 04/27/2023

Replaced UI and tested it. Unit responds to commands now. While putting knobs back on noticed a cracked one that was not staying on. ; ordrng 1 W11156487 (Knob)

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Rochester, NY 14618

Andres V

Job Details: 04/27/2023

Ordered wrong evap harness ordering correct one ; ordrng 1 W11452196 (Evap harness)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS1

Near Syracuse, NY 13205

Chuck G

Job Details: 04/27/2023

"Customer stated that unit was leaking after first load but hadnt leaked since. No codes. I leveled unit , ran a diagnostic cycle in which the unit operated as intended with no leaks. I explained to the customer about cycle selection, dishwasher detergent and how to load the unit. Left part with customer. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Syracuse, NY 13208

Chuck G

Job Details: 04/27/2023

Door not sealing. After inspecting unit i found that the tabs on the gasket for the mullion are torn. Ordering gasket W11456682; ordrng 1 W11456682 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Syracuse, NY 13212

Chuck G

Job Details: 04/27/2023

Freezer gasket not sealing. I confirmed the issue. I reform the freezer gasket. Left part with customer. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cicero, NY 13039

Chuck G

Job Details: 04/27/2023

"Customer stated that unit is leaking. Error code F8E4. I removed water from drip pan. After running a diagnostic cycle i discovered an extreme amount of suds indicating that dish soap was introduced to the unit, i found that the water was coming from the venting. I explained to the customer about the issue with using anything other then dishwasher detergent in the unit. I started a normal cycle with a tablespoon of olive oil to remove suds and asked customer to let the cycle complete. Left part with customer. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Clay, NY 13041

Chuck G

Job Details: 04/27/2023

Ice maker tested bad. Replaced ice maker. Cycled unit. Unit tested good

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Clay, NY 13090

Chuck G

Job Details: 04/27/2023

Fresh food compartment and freezer compartment not sealing. I reformed both gaskets. Unit tested good

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/27/2023

"Unit not heating. Heating Element tested bad , replaced element. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Syracuse, NY 13215

Chuck G

Job Details: 04/27/2023

Replaced damper. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14624

Dave L

Job Details: 04/27/2023

The customer is having an issue with the tub making contact with the cabinet during spin. Leveled unit. Ran quick wash to verify. Unit tested ok

We serviced a

KITCHENAID DISHWASHER

Model KTFM404KPS0

Near Livonia, NY 14487

Dave F

Job Details: 04/27/2023

Screws on inner panel backed out and the seal popped out so the door wont close. Fixed unit . Unit has not had pointer done for heating element W11540964

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14607

Andres V

Job Details: 04/27/2023

Installed new brackets on third rack. Unit is working properly.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Rochester, NY 14616

James

Job Details: 04/27/2023

Replaced infinite switch and tested element. Element is cycling properly.

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near West Henrietta, NY 14586

Jeremy

Job Details: 04/27/2023

"Shifter arm is stuck and makes continuous clicking noise. Unit will not start a cycle. Replaced shifter, unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMN WASHER

Model NTW4516FW4

Near Auburn, NY 13021

Chuck G

Job Details: 04/26/2023

"Unit stuck in wash cycle. Error codes F8E1 and F7E5. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the units control blanked out when it was time to spin. Ordering lower harness W11448788, actuator W11481722, capacitor W11428524, motor W10890624 and control W11603811; ordrng 1 W11448788 (Lower harness) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W10890624 (Motor) and 1 W11603811 (Control), used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9550WWOO

Near Rochester, NY 14612

Dave L

Job Details: 04/26/2023

Washer displays f21 long drain error and SUD error. Ran diagnostics.Found complete restriction at pump filter. Cleaned filter and verified the pressure hose was not obstructed tested.Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, NY 14616

Dave L

Job Details: 04/26/2023

Customer canceled at the door. No reschedule ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Penfield, NY 14526

James

Job Details: 04/26/2023

Unit leaking into ff section due to clogged defrost drain. Removed duck bill and installed drain tube. Cleaned drain with steamer. ; used 1 W10619951 (Tube) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Rochester, NY 14623

Dave F

Job Details: 04/26/2023

Freezer door switch was frozen . Humidity control was not on could cause some moisture to get into freezer turned on and cleaned up ice . Customer will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Fairport, NY 14450

James

Job Details: 04/26/2023

Replaced jazz board and ran short defrost. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Macedon, NY 14502

Jeremy

Job Details: 04/26/2023

Replaced faulty fan motor and plenum. Unit tested good.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Rochester, NY 14626

Dave L

Job Details: 04/26/2023

Customer concerned with self clean performance and storage drawer off track. The installed storage drawer properly. Verified steam clean function operates as designed

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Fairport, NY 14450

Jeremy

Job Details: 04/26/2023

"Customer complaint of upper rack rolling out, smell of burnt plastic and unit not completing cycles. Found no stored error codes. Found burnt piece of plastic under heating element causing smell. Diagnostic cycle completed without error. Upper rack is bouncing out due to it being pushed in too hard. Explained to gently push rack in to prevent bounce back. Unit operating as expected.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Webster, NY 14580

James

Job Details: 04/26/2023

Replaced motor and blower and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJB00

Near Auburn, NY 13021

Chuck G

Job Details: 04/26/2023

"Frost building up in freezer compartment. After inspecting unit i found the bottom hinge was not installed correctly causing the freezer door not to seal, i uninstalled doors and hinges then reinstalled. Removed all Ice/frost with steamer. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

James

Job Details: 04/26/2023

Unit squeaking during cycle. Quoted dryer repair kit. Appliance 2\2. ; ordrng 1 4392067 (Kit)

We serviced a

CROSLEY WASHER

Model VAW3584GW2

Near Pittsford, NY 14534

Jeremy

Job Details: 04/26/2023

Customer stated there is standing water in tub after cycle completes and not filling with hot water. Explained that unit adds cold water even when hot is selected. Ran unit on normal cycle with laundry. Cycle completed without error. Found that sink where unit drains is backing up with water and going above drain hose. Advised customer to remove debris from sink drain and put lint screen on drain hose to prevent further backups. Unit operating as expected ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Williamson, NY 14589

James

Job Details: 04/26/2023

Replaced manifold and tested burners. Unit functions properly.

We serviced a

ROPER DRYER

Model REX5634KQ1

Near Rochester, NY 14616

Dave L

Job Details: 04/26/2023

ReplacedBroken drum belt. Rollers and idler were ok. Tested good; used 1 661570V (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Auburn, NY 13021

Chuck G

Job Details: 04/26/2023

Replaced dispenser assembly housing. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model kdte204kps1

Near Marcellus, NY 13108

Chuck G

Job Details: 04/26/2023

Customer stated that unit is starting a cycle but then stops and drains. Error code F7E1-wash motor failure. Connections tested good at motor and control. Ordering sump assembly W11460946 and control W11629914; ordrng 1 W11460946 (Sump assembly) and 1 W11629914 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Rochester, NY 14625

Jeremy

Job Details: 04/26/2023

Unit made some ice after repair but production is extremely slow. Verified icemaker cycles and fills and ice box fan operating. Adjusted freezer temp to -5 and advised customer to fill freezer with more items in order to maintain temps better. Customer to monitor. If problem persists order control and icemaker.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Fairport, NY 14450

Jeremy

Job Details: 04/26/2023

Replaced sump for diverter leaking. Repaired connectors to diverter due to corrosion. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL1

Near Pittsford, NY 14534

Jeremy

Job Details: 04/26/2023

Door handle falling off. Found door pegs out of alignment and set screws loose. Adjusted pegs and tightened set screws. Handle is now secure.

We serviced a

MAYTAG DRYER

Model MGDB765FC0

Near Honeoye Falls, NY 14472

Dave F

Job Details: 04/26/2023

"Replaced pulley , rollers and belt for squeaking. Vacuumed unit out . Cleaned lint trap slides for the trap sits flush . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBL206EPA00

Near Webster, NY 14580

Dave L

Job Details: 04/26/2023

Verified refrigerant leak ant the cabinet in the fresh food section. Documented with techline and on repairable. Whirlpool with contact myself or the customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SSWHZ07

Near Webster, NY 14580

Dave L

Job Details: 04/26/2023

Found mullion caved in preventing the freezer door from sealing. Documented as non repairable with tech lineSR7736267939

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Blossvale, NY 13308

Chuck G

Job Details: 04/26/2023

"Rescheduled for Friday 28,2023 9-12. ; schdld next appmnt for 4/28 FRI 9-12"

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW3

Near Ontario, NY 14519

James

Job Details: 04/26/2023

Whirlpool cabrio. Lf error. Hot water ball valve not open. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Webster, NY 14580

James

Job Details: 04/26/2023

Replaced fan motor and blade. New fan is quieter than original.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Rochester, NY 14610

Dave L

Job Details: 04/26/2023

Unit was pinched in its cabinetry causing the corner seals to fail. Adjusted rear and front feet. Unit tested ok.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Rochester, NY 14609

James

Job Details: 04/26/2023

Unit runs but doesn't dry clothes. 121vto dryer. Tightened wire connections at power cord and verified 242v. Timer counting down from 60 minutes.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/26/2023

"Unit was cooling after repair but abruptly stopped on Friday. I could not get the unit into diagnostics as the control would not let me, compressor and fans not operating. Ordering control W11562260; ordrng 1 W11562260 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335FDDB00

Near Rochester, NY 14609

Dave L

Job Details: 04/26/2023

Unit harness is damaged. Ordering harness ; ordrng 1 W10756526 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near North Rose, NY 14516

Andres V

Job Details: 04/26/2023

Customer stated unit is leaking. I diagnosed unit and could not find leaks. Did find bad water valve. Ordering water valve and customer is to monitor machine to get better idea of whereleak is coming from. ; ordrng 1 W11595805 (Water valve)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14623

Jeremy

Job Details: 04/26/2023

"Replaced console for stuck key and not completing cycles. Ran diagnostic cycle, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14626

Dave L

Job Details: 04/26/2023

Doors were not properly adjusted causing a noise at the fresh food door hinge. Adjusted and leveled doors. Applied lubricant to door cams.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC0

Near West Henrietta, NY 14586

Jeremy

Job Details: 04/26/2023

Replaced drain pump for leaking. Unit checks good.; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Clyde, NY 14433

Andres V

Job Details: 04/26/2023

Customer stated unit was giving him F28 error code for miscommunication between ACU and MCu. Replaced MCU and tested it. Unit is working properly

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Lyons, NY 14489

Andres V

Job Details: 04/26/2023

Customer stated unit was giving her F3E1 error I replaced the trap and pressure switch. Tested unit on a quick cycle. I watched the whole cycle and did not have error codes pop up. If customer calls back order .W11031829(control) W11044558(pressure hose)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Seneca Falls, NY 13148

Andres V

Job Details: 04/26/2023

"Customer stated unit was not dispensing water correctly. I diagnosed unit found water was pulsating when dispensing. I noticed customer didn't have filter in, put filter in. Water is dispensing correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Waterloo, NY 13165

Andres V

Job Details: 04/26/2023

"Customer stated lights were coming on and off. I diagnosed unit, replaced the freezer light. Lights are working properly. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Phelps, NY 14532

Andres V

Job Details: 04/26/2023

"Customer stated unit was getting stuck on the rinse stage. I diagnosed unit found that error code for basket speed fault. I replaced the control and tested it, unit would not spin or agitate. Replaced the capacitor and tested again. Unit is working properly now. ; used 1 W11428524 (Capacitor) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Clifton Springs, NY 14432

Andres V

Job Details: 04/26/2023

"Replaced sump and pump. Tested unit, unit is now working properly"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Manchester, NY 14432

Andres V

Job Details: 04/26/2023

Customer stated bake or light buttons were not working. Diagnosed unit found ribbon to be damaged on membrane. I replaced it and tested it. Unit is now responding to commands. ; dspstn on spec-tagged invntry: 1 WPW10603098 CONTROL

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Newark, NY 14513

Andres V

Job Details: 04/26/2023

Customer stated she was hearing a noise when unit was running. I diagnosed unit but did not hear any noises. I believe customer is heading noises of water pipes backing up and rattling when valve shuts off.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14613

Andres V

Job Details: 04/25/2023

I called customer to ask if I could come out early but she says she did not need appt.

We serviced a

KENMORE DRYER

Model 110.70222512

Near Irondequoit, NY 14617

Dave L

Job Details: 04/25/2023

Replaced rollers and belt with kit due to a stuck roller and broken drive belt. Tests ok; used 1 4392065 (Kit) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/25/2023

"Lid is broken and unit is making a noise. Error code F0E3- overload. After inspecting unit i found that the gearcase is leaking oil, oil got into the motor and i was unable to get the rotor bolt off. Ordering lid, gearcase, stator W11195971, screws W11027980, slider W10734521, clutch W10754448, rotor W11260238 and rotor bolt W10752189; ordrng 1 W11195971 (Stator) and 8 W11027980 (Screws)s and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W10752189 (Rotor bolt)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Walworth, NY 14568

Jeremy

Job Details: 04/25/2023

"Unit has F2E2 error and lid lock is broken. Ensured ribbon cable fully seated. Ordering UI, control and lid lock.; ordrng 1 W11478524 (UI) and 1 W11394572 (DOOR LATCH) and 1 W11543994 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Walworth, NY 14568

Jeremy

Job Details: 04/25/2023

Replaced console for stuck key error and power button not working. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Pittsford, NY 14534

Jeremy

Job Details: 04/25/2023

"Replaced control, UI and LED board for erratic behavior. Unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBBL206EPA00

Near Webster, NY 14580

Dave L

Job Details: 04/25/2023

Replaced inverter and ran test ten to verify cooling functions and compressor speed. Customer called back after. Rescheduled for next day.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near Rochester, NY 14624

Dave L

Job Details: 04/25/2023

Evaporator thermistor is reading 96 degrees with a cold evaporator. Ordering cover containing thermistor ; ordrng 1 W11395558 (Cover)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Rochester, NY 14609

Andres V

Job Details: 04/25/2023

Customer stated unit was still not dispensing water at random times.I believe that reservoir is freezing and causing issue. I blocked off gap between evap and reservoir and turned up temp to 39. Customer is to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/25/2023

Unit not draining. F9E1. Drain pump tested bad. Replaced drain pump. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG DRYER

Model MEDP576KW0

Near Oswego, NY 13126

Chuck G

Job Details: 04/25/2023

Replaced motor and blower wheel. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Oswego, NY 13126

Chuck G

Job Details: 04/25/2023

Replaced hinge and shim. Door is now sealing. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Oswego, NY 13126

Chuck G

Job Details: 04/25/2023

"Replaced cam, belt , control and valve. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Rochester, NY 14623

Jeremy

Job Details: 04/25/2023

"Unit is not cooling. Compressor intermittently trips overload, when unit is running no frost forms on evaporator. Compressor drawing under 1 amp. Unit requires leak check. Ordering compressor, evaporator and associated Lok ring fittings.; ordrng 1 W11209866 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve) and 1 W11504416 (8.5/6 comp to access) and 1 W11504424 (8/1.8) and 1 W11504423 (8/2) and 1 W11504436 (6/1.8) and 1 W11504434 (6/2) and 1 W11504415 (8.5/8) and 1 W11506619 (8NK) and 1 W11506620 (8NK) and 1 W11506621 (6NK)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW08

Near Spencerport, NY 14559

Dave L

Job Details: 04/25/2023

Ice was not being produced because the internal water lines were never properly purged of air. Ran dispenser for a few minutes until water was consistent. Was able to get the ice maker to cycle and fill afterwards

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Spencerport, NY 14559

Dave L

Job Details: 04/25/2023

Found drain hose hitting rear cabinet. Adjusted drain hose. No errors. Calibrated and tested ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14618

Andres V

Job Details: 04/25/2023

Customer stated piece fell off dryer. I diagnosed unit found the door switch broke off. I replaced it and tested it. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hilton, NY 14468

Dave L

Job Details: 04/25/2023

Repaired connection and defrost heater and defrosted the evaporator. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Leicester, NY 14481

Dave F

Job Details: 04/25/2023

Ice maker is not working . Ordering ice maker .; ordrng 1 W11546935 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Penfield, NY 14526

James

Job Details: 04/25/2023

"Unit wont spin due to worn hub. Replaced hub and calibrated. Unit functions properly. ; used 1 W10528947 (Hub), and 1 Sh15 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Penfield, NY 14526

James

Job Details: 04/25/2023

"Unit not drying on extended dry setting. Water leaking from vent. No errors. Raised unit 1\4in to pitch it back. Called techline. Sr7736256984they recommend replacing control. ; ordrng 1 W11462461 (Control) and 1 W11461688 (Ui), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Webster, NY 14580

James

Job Details: 04/25/2023

Doors uneven and freezer wont seal. Leveled doors and molded gaskets with heat gun. Doors closing properly. If problem persists replace freezer gasket.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Webster, NY 14580

James

Job Details: 04/25/2023

Sr7735070748 Techline said issue is soap and to use different brand of it that is HE compatible. Current soap is SA8 Amway Home. Ran cleaning cycle with tablet. Customer is to monitor.