Service History 6

We serviced a

MIDEA AIR CONDITIONER

Model MAW12AV1QWT

Near Rochester, New York 14620

Ben H

Job Details: 06/30/2026

Drilled drain hole and cleaned unit

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Victor, New York 14564

Jeremy

Job Details: 06/30/2026

"Customer concerned about oven temp. Preheated oven to 350 and oven temp went up to 480 before control said oven was preheated. Temp sensor reads accurate in diagnostics. Called Techline, advised to get average temp with 3 peaks and valleys temps average 359 case # 24043077."

We serviced a

MONOGRAM DISHWASHER

Model ZDT915SIJ2II

Near Rochester, New York 14618

Trevor

Job Details: 06/30/2026

Call is scheduled for 7/6; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Rochester, New York 14624

Trevor

Job Details: 06/30/2026

Part follow up needed ; saved tckt

We serviced a

GE RANGE

Model PB900YV1FS

Near Avon, New York 14414

Ben H

Job Details: 06/29/2026

Replaced burnt element and harness

We serviced a

MAYTAG WASHER

Model MTW5205TW0

Near Rochester, New York 14623

Ben H

Job Details: 06/29/2026

Replaced motor and cam and tested unit and it no longer makes the noise

We serviced a

MAYTAG DRYER

Model MGD5030MW1

Near Rochester, New York 14624

Dave F

Job Details: 06/29/2026

Removed outer door and could see a dent/bend across the whole door. Replaced outer door with a new one and unit is closing properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GTX22EASK1WW

Near Rochester, New York 14621

Andres V

Job Details: 06/29/2026

Found broken start switch. Replaced the switch and tested unit. Unit is working properly.

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Rochester, New York 14615

Andres V

Job Details: 06/29/2026

I installed new insulation on it and tested unit on a 420 bake cycle. Unit got to temp I felt the top trim piece it was getting warm but not hot to the touch. I suggested Cusotmer leaves bake cycle on and monitor it. If it gets hot again contact whirlpool they will contact us and I can call techline.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Rochester, New York 14615

Zach L

Job Details: 06/29/2026

Low side leak in sealed system causing compressor to overheat and trip overload switch. Needs evaporator replaced. ; ordrng 1 W11550396 (Evaporator) and 1 W11504423 (8x2) and 1 W11504415 (8.5x8) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8)

We serviced a

ROPER DRYER

Model RED4640YQ0

Near Rochester, New York 14626

Zach L

Job Details: 06/29/2026

Start button assembly popped out of place. Properly reinstalled start button. Unit working properly.; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Brockport, New York 14420

Zach L

Job Details: 06/29/2026

"Unable to replicate noise. Customer has recording of sound, possibly fan intermittently buzzing. Could be fan blades brushing against frost between defrost cycles. Changes defrost setting to basic for more frequent defrost, customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHV00

Near Rochester, New York 14606

Ben H

Job Details: 06/29/2026

"Customer complaint is a intermittent cooling issue is the fresh food section that goes away after cycling power the the unit for an a day. I tested all functions of the unit and the damper opens and closes, fans all work properly and defrost heater turns on, there are no error codes for the unit and all thermistors check good, inform the customer that since the unit is currently working and I cannot find any issues, I cannot recommend any repair. Customer to use and monitor the unit"

We serviced a

GENERAL ELECTRIC DRYER

Model PFD87GSPV0RS

Near Rochester, New York 14609

Dave F

Job Details: 06/29/2026

"Replaced and programmed main control, and replaced UI. Tested to verify unit would run through a timed dry without changing settings on its own. Unit is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW1

Near Rochester, New York 14613

Dave F

Job Details: 06/29/2026

Found out of balance error code F0E9. Ran the unit through a diagnostic cycle to see if the issue was persistent. The unit ran properly and was not throwing the error code again. Found one of the feet was not leveled all the way. Advised customer try spreading loads out more in the basket when washing. No repairs needed.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBPR3DG

Near Rochester, New York 14615

Dave F

Job Details: 06/29/2026

Found the idler arm is bent and not making proper contact with the start switch when selecting a cycle. Was able to get the motor spinning by engaging the switch manually. Unit will need a new idler arm.; ordrng 1 WE03X27417 (Idler arm)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Irondequoit, New York 14617

Dave F

Job Details: 06/29/2026

"Unit showing and F7E1 error code. Tested actuator and found it was not responding to a component test. Replaced actuator and tested to verify repair. When switching from spin to agitate unit also making a humming noise, indicating a bad capacitor. Replaced capacitor and tested unit to verify proper operation. Unit is working properly.; used 1 WPW10006355 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, New York 14612

Dave F

Job Details: 06/29/2026

"Replaced gearcase but was unable to get the shaft all the way into the basket when reassembling. Splines look to be partially stripped and won't allow shaft to insert enough to thread the spanner nut. Ordering another gear case, spanner nut and an inner basket.; ordrng 1 W11393685 (Gear Case) and 1 W10811960 (Inner basket) and 1 W10909670 (Spanner nut)"

We serviced a

MIDEA AIR CONDITIONER

Model MAW08V1QWT

Near Rochester, New York 14607

Jeremy

Job Details: 06/29/2026

Performed recall procedure.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB

Near Rochester, New York 14611

Zach L

Job Details: 06/29/2026

"Low side sealed system leak. Replaced evaporator, vacuumed, and recharged with R134a. Tested. Temps, pressures, and equalization checked good on startup.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 and 2 W11506620 COUPLER AL 8X8"

We serviced a

GE RANGE

Model CES700P2M5S1

Near Brighton, New York 14610

Trevor

Job Details: 06/29/2026

"Oven is set to 350 but isn't heating to the set temp oven thought the display is reading 350 after about 12 minutes preheat. Digital thermometer is only registering at about 220 degrees. I am able to touch the oven floor without getting burned. No error codes displayed and diagnostics check okay. Ordering new control board, heating element and sensor. ; ordrng 1 WB27X45353 (Control board) and 1 WB44X47929 (Bake element) and 1 WB23X5340 (Temp sensor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS02

Near Rochester, New York 14610

Jeremy

Job Details: 06/29/2026

Replaced icemaker and leveled doors. ; dspstn on spec-tagged invntry: 1 W11788019 ICEMAKER

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near East Rochester, New York 14445

Jeremy

Job Details: 06/29/2026

"Called techline and diagnosed a faulty DSI board. Replaced DSI, tested good. Case # 24018009; dspstn on spec-tagged invntry: 1 W10860916 MODULE-SPK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW

Near Rochester, New York 14625

Trevor

Job Details: 06/29/2026

Icemaker on off switch was togged in between on and off position. I togged to the on position and the unit went into home position. The icemaker did a complete harvesting cycle when the test button was pressed . No problem found except that it probably got turned off when the ice accumulated too high and hit the switch at the bottom of the icemaker.

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS09

Near Fairport, New York 14450

Jeremy

Job Details: 06/29/2026

"Light disconnected from control, reconnected light."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS

Near Fairport, New York 14450

Jeremy

Job Details: 06/29/2026

Replaced drawer adapters for drawer falling off rails. Checks good.

We serviced a

WHIRLPOOL DRYER

Model WED9620HW2

Near Victor, New York 14564

Jeremy

Job Details: 06/29/2026

"Replaced door for faulty UI, tested good."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW325ASWWW

Near Canandaigua, New York 14424

Jeremy

Job Details: 06/29/2026

Replaced faulty shifter. Tested good.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Rochester, New York 14609

Ben H

Job Details: 06/29/2026

Customer complaint is the unit does not start a cycle. Found error code for tachometer signal missing. Replaced shift actuator and tested unit for proper operation; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ4

Near Irondequoit, New York 14622

Andres V

Job Details: 06/29/2026

Adjusted the dishwasher so its not tipping back as much.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ01

Near Webster, New York 14580

Andres V

Job Details: 06/29/2026

I installed new shims which leveled the doors but left side door is still swing close. The service pointer calls for a new hinge kit is shims did not fix swinging door issue. ; ordrng 1 W11820067 (Hinge kit)

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV2SS

Near Webster, New York 14580

Andres V

Job Details: 06/29/2026

Tested unit set bake cycle to 350 used temp coupler to check temp. Unit is getting to temp and cycling correctly. Customer was using a stainless steel thermometer I suggested using a coupler as it gives you a more temp reading.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Webster, New York 14580

Andres V

Job Details: 06/29/2026

ACU has power but will not respond to any commands or light up. Unit will need new ACU; ordrng 1 W11629601 (ACU)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Penfield, New York 14526

Trevor

Job Details: 06/29/2026

Customer complaint of unit stopping mid cycle couldn't be verified or duplicated during visit. No error codes logged and calibration test cycle competed normally. Advised customer to reset the breaker and continue to monitor unit. If the problem reoccurs then. We will replace the control board. (W11225084).

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS2

Near Penfield, New York 14526

Trevor

Job Details: 06/29/2026

Customer concerned that the dishes are not getting cleaned. The wash pump is not working efficiently and sounds as if it is seizing up. Wash pump needs to be replaced. Installed new pump assembly and tested. Wash pressure is now normal and the motor is running quieter.

We serviced a

WHIRLPOOL MICROWAVE

Model WMCS7022PB00

Near Rochester, New York 14625

Trevor

Job Details: 06/29/2026

Unit will need a new magnetron. Unit is not serviceable. Customer will have to replace.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA1

Near Rochester, New York 14618

Ben H

Job Details: 06/29/2026

"Customer states the unit just makes a grinding noise and does not wash. Tested unit and it drains out. Water does not fill and then activates the wash pump. Tested voltage when unit should be filling and found no voltage going down to the valve from the control board. Unit will need new control board; ordrng 1 W10854229 (Control) and 1 WPW10195039 (Overflow switch), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55GSPR3RS

Near Webster, New York 14580

Andres V

Job Details: 06/29/2026

I called techline they had me check thermistors and errors codes found no codes and thermistors checked good. They instructed me to replace the gas valve. Replaced the valve and tested unit. I could see flame turn on and stay on. Case #23807260

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Rochester, New York 14612

Dave F

Job Details: 06/29/2026

"Replaced start switch. Tested multiple times, unit started first try each test. Unit is working properly."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Rochester, New York 14623

Trevor

Job Details: 06/29/2026

Unit is getting a lid lock error code. Spoke to GE and they declined service due to the unit is being used in a commercial environment. Customer didn't want to continue the repair and will replace washer.

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV1DS

Near Canandaigua, New York 14424

Jeremy

Job Details: 06/29/2026

"Pedestal is unlevel. Unable to move and level unit solo. Requires helper to move and level unit.; schdld next appmnt for 7/6 MON ! , states that autho needed"

We serviced a

GE WASHER

Model PFW950SPT0DS

Near Canandaigua, New York 14424

Jeremy

Job Details: 06/29/2026

Replaced dispenser for leaving water behind in fabric softener cup. Tested good.; used 1 Sh15 (Shipping) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near East Rochester, New York 14445

Ben H

Job Details: 06/29/2026

Customer complaint was the unit goes straight to done. Found error code for tacometer signal missing. Replaced shift actuator and tested unit

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Pittsford, New York 14534

Ben H

Job Details: 06/29/2026

Customer complaint is the unit is dead. I found the black wire connection from the dishwasher harness was not securely fastened to the terminal block causing damage to the wire. I repaired the wire and insured a proper snug connection and tested unit for proper operation

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Pittsford, New York 14534

Ben H

Job Details: 06/29/2026

Customer states the flames are too high for the burners and they do not ignite every time. Tested left front burner and it would not ignite. I adjusted the burner cap and it now lights properly. I adjusted the orifices on all of the burners to lower the flame and adjusted burner caps to ensure a good ignition. Unit is now operating properly

We serviced a

WHIRLPOOL DRYER

Model WGD5720RR0

Near Avon, New York 14414

Ben H

Job Details: 06/29/2026

Replaced faulty igniter and tested unit for proper operation

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Henrietta, New York 14467

Trevor

Job Details: 06/29/2026

Installed new control board to resolve constant draining problem.

We serviced a

MAYTAG WASHER

Model MTW5205TW0

Near Rochester, New York 14623

Ben H

Job Details: 06/29/2026

Replaced motor and cam and tested unit and it no longer makes the noise

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, New York 14618

Ben H

Job Details: 06/25/2026

Installed spray arm and spray arm adapter and at the customer's request I also changed the tub gasket; dspstn on spec-tagged invntry: 1 W11177741 GASKET

We serviced a

GE REFRIGERATOR

Model CYE22TP2MBS1

Near Rochester, New York 14618

Ben H

Job Details: 06/25/2026

Customer complaint is the fridge is not cooling properly and the deli drawer is freezing. Found voltage going to evap fan with no response. Ordered new evap van; ordrng 1 WR60X10352 (Fan)

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near Pittsford, New York 14534

Jeremy

Job Details: 06/25/2026

"Dryer not starting. Found and replaced faulty thermal fuse, tested good.; used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFS224SPS0

Near Rochester, New York 14620

Ben H

Job Details: 06/25/2026

Replaced faulty sump and motor

We serviced a

GE DISHWASHER

Model GDP630PYR7FS

Near Irondequoit, New York 14609

Ben H

Job Details: 06/25/2026

Customer complaint was white streaks on the dishes. I found buildup in the filters. Cleaned out filters and tested unit with service tool. Turbidity sensor was reading dirty water when there was fresh clean water in the unit. Removed sensor and cleaned it off and tested unit again and it is now working properly

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV6FS

Near Irondequoit, New York 14617

Andres V

Job Details: 06/25/2026

"Customer never received the feet we ordered. She got drain pump and two drain hoses. I tried to level the unit to the best I could I will need feet to get unit fully leveled. ; rqstng P&A on 2 WD02X31882 (Leveling feet)s, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Fairport, New York 14450

Andres V

Job Details: 06/25/2026

Unit runs the drain pump continuously. I blew through the pressure hose checked for leaks or kinks I did not see any. I then got unit to stop draining but when I tested it on a diag cycle it stayed draining. I ohmed out the drain pump that tested properly. Unit is having trouble sensing correct pressure at the ACU.; ordrng 1 W11781654 (ACU) and 1 W11782104 (Lower harness)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTS18HGNJRBB

Near Fairport, New York 14450

Andres V

Job Details: 06/25/2026

Customer complaint was when she closes door she hears a clicking sound and brought to my attention that her top door moves up and down. I explained top mount refrigerator doors sit on a hinge and move slightly up and down. Clicking sound is coming from bottom right when door closing but I could not get it to completely stop

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN2RS

Near Penfield, New York 14526

Andres V

Job Details: 06/25/2026

Replaced the ACU. Used the GE tool to test the drain pump. Unit is working properly

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Webster, New York 14580

Andres V

Job Details: 06/25/2026

I was able to get filter out. I showed Cusotmer how to do it for next time. I also cycled ice maker watched it dump the ice that was in mold and Call for water. Customer is to monitor ice maker to make sure it cycles on its own.

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC3030LS01

Near Webster, New York 14580

Andres V

Job Details: 06/25/2026

"Found line fuse blown. I replaced it with a new one and tested unit. Oven is working properly when I tested the microwave I could hear an unusual sound, techline reccomended replacing magnetron and inverter. Case # 23990882; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter) and 1 Wpm0805101 (Fuse), used 1 Wpm0805101 (Fuse) from stock"

We serviced a

JENN AIR DISHWASHER

Model JDB9600CWS

Near Webster, New York 14580

Andres V

Job Details: 06/25/2026

Found unit leaking from the fill tank cap. It was loose causing leak. Tightened it down and tested it. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Hamlin, New York 14464

Zach L

Job Details: 06/25/2026

"F7E1 tachometer failure. Unit runs safety check then skips to done. Replaced actuator, unit runs normally. Motor shield broken off, needs new shield and mounting.; ordrng 1 W11778479 (Shield) and 2 W11573574 (Screw)s, dspstn on spec-tagged invntry: 1 W11626074 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Pittsford, New York 14534

Trevor

Job Details: 06/25/2026

Customer complaint is that the washer will intermittently not spinout all the water from clothes and customer will have to Do a separate drain and spin cycle. Unit is giving a over sudd error code F0E2. Installed new drain pump. Washer tested normal during service.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Hilton, New York 14468

Zach L

Job Details: 06/25/2026

"Start button on UI not making contact on board. Replaced UI and tested, unit working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5419SW00

Near Rochester, New York 14623

Trevor

Job Details: 06/25/2026

Freezer and refrigerator has no cooling. Evidence of oil leak in the drip pan. Compressor is running warm. Ordering new condenser and evaporator with fittings.; ordrng 1 W11562258 (Evaporator) and 1 W11504419 ((8/7 NR AL 00)) and 0 ()s and 0 ()s and 1 W11504449 (4/2 NR AL 00) and 0 ()s and 0 ()s and 1 W11803146 (Condenser) and 1 W11504445 (5/4 NR MS 00) and 0 ()s and 0 ()s and 1 W11506623 (5 NK MS 00) and 0 ()s and 0 ()s and 1 W111094999 (Drier) and 1 W11504445 (5x4) and 1 W11504447 (5 x 1.8) and 1 W11506635 (Process tube) and 1 W11504418 (5 x 6)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hilton, New York 14468

Zach L

Job Details: 06/25/2026

"F3E1 pressure sensor failure. Replaced control and tested, all functions working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Webster, New York 14580

Andres V

Job Details: 06/25/2026

Drain tube was clogged. I cleared all ice and the drain tube of debris. Unit is now draining properly

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14606

Dave F

Job Details: 06/25/2026

"A new control board was sent to the customer by square trade. P/N W11608056, used board to replace bad board in washer. After replacing board and running a calibration cycle, the lights went completely dead again. Tried entering service mode and unit was not responding. Inspected below the unit and found that the drain pump has failed. The plastic case to the electric components is cracked and melted plastic is leaking out. Also heard a buzzing sound and no water coming out of the inlet valve for the cold side during calibration cycle. Unit will need a new drain pump, a new board, and a water inlet valve. Sending original bad control board back for the core charge.; ordrng 1 W11608056 (Main board) and 1 W10919003 (Drain pump) and 1 W11641117 (Inlet valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM0

Near Fairport, New York 14450

Jeremy

Job Details: 06/25/2026

"Not making ice. Found ice build up in full chute. Cleaned out ice and tested. Icemaker cycles and fills with water. If problem persists, water valve will need to be replaced. Part # WPW10349187; dspstn on spec-tagged invntry: 1 W10882923 ICE MAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Victor, New York 14564

Jeremy

Job Details: 06/25/2026

"Icemaker not calling for water. Replaced icemaker, tested good.; used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near Hilton, New York 14468

Zach L

Job Details: 06/25/2026

Replaced handle.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD45EASJ3WS

Near Farmington, New York 14425

Jeremy

Job Details: 06/25/2026

"Replaced front panel, door is now easier to close."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PYE22KYNJFS

Near Fairport, New York 14450

Jeremy

Job Details: 06/25/2026

"Intermittent ice production. Ice maker cycles in diagnostics, temps check good. Replaced icemaker ending in 8731."

We serviced a

MAYTAG DRYER

Model MGDZ600TW2

Near Rochester, New York 14619

Trevor

Job Details: 06/25/2026

Dryer displaying error code F01 indicating a control boad failure. Check and found the board is burned out at relay. W10111606 discounted part. Customer will replace the dryer.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Rochester, New York 14624

Trevor

Job Details: 06/25/2026

Washer isn't filling and goes to done. No errors logged. Unable to run test in diagnostics. Actuator isn't moving. Installed new actuator and now washer functions are back to normal. Filled with water and began to agitate with clothes inside ; used 1 WPW10006355 (Actuator) from stock

We serviced a

GE WASHER-DRYER COM

Model GUD27ESSM1WW

Near Churchville, New York 14428

Trevor

Job Details: 06/25/2026

Installed new speed sensor onto motor. Washer is working normally.

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Rochester, New York 14617

Dave F

Job Details: 06/25/2026

Customer stated the unit was continuously draining. Checked the pressure hose for leaks and kinks. Blew through the hose to clear any potential blockage. Replaced control board and tested to verify proper operation. Unit is working properly.

We serviced a

KITCHENAID OVEN DOUBLE

Model KEBS208SSS02

Near Rochester, New York 14626

Zach L

Job Details: 06/25/2026

"Upper oven outer broil element tested open, unable to heat oven properly. Lower oven broil element relay intermittently sticking, causing low temps. Needs new upper broil element and new control board. Control board WPW10119142 is discontinued, unable to repair. Customer would like to go forward with replacing broil element for upper oven.; ordrng 1 WP9760774 (Broil element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Rochester, New York 14624

Trevor

Job Details: 06/25/2026

Dishwasher will fill but won't wash. Also getting a wash motor error. New wash pump needed.; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Avon, New York 14414

Ben H

Job Details: 06/25/2026

Customer complaint is the unit is leaking. Found hose between sump and motor had a leak. Replaced sump and motor and tested for proper operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW11

Near Rochester, New York 14626

Zach L

Job Details: 06/25/2026

"Customer complaint is moisture buildup inside of sealed containers. This is normal operation, fridge cannot put air into or pull moisture out of sealed containers. All temps checked good, no issues with unit. Customer not satisfied. Case#23992889"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Spencerport, New York 14559

Zach L

Job Details: 06/25/2026

"Replaced ice maker door seals. Since previous visit, ice production has been normal, sound has not returned, and lower section has not frozen."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT550PYR7FS

Near Webster, New York 14580

Dave F

Job Details: 06/25/2026

"Ran the unit through a portion of a normal cycle. Checked the spray arm for melted spots as well as the heating element for any melted plastic residue, but did not find any damage. Was unable to recreate the leak, but did notice the unit was unlevel and hitting the cabinet beside it. Adjusted the spacing next to the cabinet and raised the levelers to tilt the dishwasher back."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT650SYV8FS

Near Ontario, New York 14519

Dave F

Job Details: 06/25/2026

Installed replacement dishwasher front panel that was mailed to the address by GE. Tested to verify the unit works properly and there are no leaks. Unit working properly.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Brighton, New York 14610

Trevor

Job Details: 06/25/2026

Customer complaint of leaking water on the left side of unit onto the floor wasn't evident during the service call. However I did find a hose connector to the gasket that wasn't secured with any clamp or tie strap. It wasn't a tight fit and a possible cause of the leak. I secured the connection with a tie strap.

We serviced a

KENMORE WASHER

Model ="110.47532600"

Near Caledonia, New York 14423

Ben H

Job Details: 06/25/2026

Customer complaint was unit not draining or spinning. Found drain clean out was clogged. Emptied drain clean out and tested unit for proper operation

We serviced a

MONOGRAM DISHWASHER

Model ZDT915SIJ2II

Near Rochester, New York 14618

Trevor

Job Details: 06/25/2026

Installed new door cable. Door is now closing normally.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Ontario, New York 14519

Dave F

Job Details: 06/25/2026

"Customer showed a video of the noise the unit is making. It sounds like metal clanking together. Inspected below the unit and found a significant puddle of oil on the floor, in the basket cover, and on top of the belt pulley. Turning the basket by hand produced a similar sound to the video the customer showed. Will need a new gearcase, cam, and drive belt.; ordrng 1 W11449840 (Gearcase) and 1 W11553312 (Washer) and 1 W10721967 (Cam Kit) and 1 WPW10006384 (Drive belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU931SCGB1

Near Rochester, New York 14609

Andres V

Job Details: 06/24/2026

Replaced the sump and pump. Tested unit and watched for leaks. Unit is working properly without any noises.

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Rochester, New York 14609

Andres V

Job Details: 06/24/2026

Found thermal fuse blown. I checked the heating element found that it was grounded and also found the hi temp fuse blown. I was able to adjust coils on the heating element so no longer makes contact with the housing. Replaced thermal and hi temp fuses. Tested unit and watched it cycle properly. ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

KENMORE REFRIGERATOR

Model ="10651189111"

Near Rochester, New York 14612

Zach L

Job Details: 06/24/2026

"Ice maker became stuck while harvesting and motor gears failed. Needs new ice maker. Fill line became blocked with ice, will need to be cleared."

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Rochester, New York 14611

Dave F

Job Details: 06/24/2026

Found the door latch bent and not allowing the door to close fully. Fixed door latch and verified unit would run properly after fix. Unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Rochester, New York 14610

Dave F

Job Details: 06/24/2026

"Found drain hose kinked on the drain outlet of the dishwasher causing very poor drain speeds. Unit was also tilted forward significantly causing water to leak past the bottom gasket and set off the flood switch below the unit. Fixed drain hose and leveled unit. Tested to verify proper operation,unit is working properly ."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Fairport, New York 14450

Trevor

Job Details: 06/24/2026

Door is locked and won't unlock even in diagnostics. Getting fatal door lock failure and inverter monitor error. Removed Front of washer and manually opened the door. Installed new lock but the lock error is still displayed. New inverter board is needed. ; ordrng 1 WH22X38837 (Inverter board)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKJFFS

Near Penfield, New York 14526

Trevor

Job Details: 06/24/2026

Installed new control board. The fridge started up normally and no unusual sounds heard.

We serviced a

MAYTAG DRYER

Model MGD4005SW0

Near West Henrietta, New York 14586

Ben H

Job Details: 06/24/2026

"Case number 23968841safety number 23877175 customer complaint is a gas smell on the clothes when unit is done. Leak tested all the connections and didn't find any leaks Customer has a 2-ft vent straight back that is clean. The flame on the unit looks normal and air flow is good. Unable to replicate issue. Contacted tact line to document and then contacted safety. They advised if I could not replicate the issue, have the customer try it and call safety again if issue persists"

We serviced a

GE DISHWASHER

Model GLDA696MSS

Near Rochester, New York 14623

Ben H

Job Details: 06/24/2026

"Customer complaint was the dishes were not cleaning very well and they could not remove the filter to clean it. I removed the filter, cleaned it out and instructed customer on how to remove it in the future"

We serviced a

MAYTAG WASHER

Model MTW4205SW0

Near Spencerport, New York 14559

Trevor

Job Details: 06/24/2026

"Washer is shaking excessively and moving during spin cycle. Checked entire tube assembly and found that it has too much movement inside and around the outer tub and gearcase. Tub has vendor supply.; ordrng 1 W11713191 (Inner tub) and 1 W11795538 (Gearcase), states that autho needed"

Near Rochester, New York 14612

Trevor

Job Details: 06/24/2026

Removed inverter board for replacement on 147989.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ00

Near Rochester, New York 14626

Trevor

Job Details: 06/24/2026

Installed inverter but compressor isn't running. Tech support confirmed that the inverter is flashing 4 times indicating a locked compressor error. Ordering new compressor.; ordrng 1 W11728001 (Compressor and inverter) and 1 W11109499 (Drier)

We serviced a

GENERAL ELECTRIC DRYER

Model PFD87GSPV0RS

Near Rochester, New York 14609

Dave F

Job Details: 06/24/2026

"Unit is operating properly. Did notice that the UI will intermittently change settings( touch sound turning off, will not display proper cycle set points all the time, temperature button will cause another setting to respond) ordering a new control and UI board. Also noticed the vent run is very long with multiple 90? bends, advised that this may be causing improper airflow causing the unit to not dry properly or fully. Recommended shortening run as much as possible.; ordrng 1 WE22X37340 (UI board) and 1 WE22X39117 (Main Control)"