Service History 6 - Appliance Tec

We serviced a

SAMSUNG RANGE

Model NX58J5600SG/AA

Near Rochester, New York 14612

Andres V

Job Details: 12/18/2025

Took off bottom oven panel and got knife out. Also cleaned out the left over debris.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Rochester, New York 14613

DeVaughn C

Job Details: 12/18/2025

Pressure sensor on control board has failed. Control board must be replaced. CX will be utilizing extended warranty for repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV01

Near Rochester, New York 14616

Andres V

Job Details: 12/17/2025

Customer rescheduled; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ4

Near Rochester, New York 14608

Zach L

Job Details: 12/17/2025

"Replaced sump and tested, unit working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Rochester, New York 14625

Zach L

Job Details: 12/17/2025

"Pump failed, not moving water. Replaced sump assembly and tested, unit working properly.; dspstn on spec-tagged invntry: 1 W11613479 PUMP AND MOTOR"

We serviced a

GENERAL ELECTRIC RANGE

Model PGS930YP9FS

Near Fairport, New York 14450

Zach L

Job Details: 12/17/2025

All oven functions working properly. Temperature slightly too low. Adjusted temperature offset. Advised customer that convection bake temperatures are automatically adjusted by control and will be lower than the temperature displayed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Shortsville, New York 14548

Zach L

Job Details: 12/17/2025

"Replaced ice maker and cleared error code. Tested ice maker, working properly."

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RS0

Near Shortsville, New York 14548

Zach L

Job Details: 12/17/2025

Replaced switch assembly and tested. All burners working properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42EASJ2WW

Near Newark, New York 14513

Zach L

Job Details: 12/17/2025

Neutral wire on element shorted. Needs wire repair kit installed; ordrng 1 WE49X37037 (Heater wire kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Newark, New York 14513

Zach L

Job Details: 12/17/2025

"Replaced main control board per tech 56. Tested, unit working properly."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS

Near Newark, New York 14513

Zach L

Job Details: 12/17/2025

"Spoke to customer over the phone. Unable to get part to customer, rescheduled.; schdld next appmnt for 12/19 FRI !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Pittsford, New York 14534

Trevor

Job Details: 12/17/2025

Installed new water valve. Tested and working normally. The water line is leak free.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMYFFS

Near Rochester, New York 14625

Andres V

Job Details: 12/17/2025

Heard noise coming from evap fan. Fan is changing speeds and not staying at one consistent speed. ; ordrng 1 WR49X40247 (Evap cover with fan)

We serviced a

KITCHENAID FREEZER

Model KRBR109ESS06

Near Pittsford, New York 14534

Trevor

Job Details: 12/17/2025

Ticking noise is coming from the rear of the unit and is caused by loose blue tape being by the condenser fan. Removed tape to eliminate the noise. Leveled unit to prevent the door from swinging open.

We serviced a

GENERAL ELECTRIC RANGE

Model PGS930YP8FS

Near Webster, New York 14580

Andres V

Job Details: 12/17/2025

Replaced the bake Ignitor. Unit is now heating and working properly.

We serviced a

MAYTAG WASHER

Model mvwx655dw0

Near Ontario, New York 14519

Andres V

Job Details: 12/17/2025

"Replaced the cam and the belt. Tested unit on a normal cycle with clothes, unit is working properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Ontario, New York 14519

Andres V

Job Details: 12/17/2025

"Customer showed me video of unit acting erratic. No lights working, turning on and off, ice not producing. She stated that when she took out ice bucket unit started working properly. I suspect issue is with ice maker or the ice box fan. Replaced fan customer is to monitor."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTDFS

Near Fairport, New York 14450

Ben H

Job Details: 12/17/2025

I installed the led module that was missing on the new door

We serviced a

ROPER WASHER

Model RTW4100WQ0

Near Fairport, New York 14450

Ben H

Job Details: 12/17/2025

The water valve assembly is leaking from the cold side whenever the water is turned on. I Quoted the customer $350 for the repair and the customer declined to repair the unit

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Sodus, New York 14551

Andres V

Job Details: 12/17/2025

"Found drain pump seized, I can hear pump trying to drain but impeller is stuck. ; ordrng 1 WH23X10040 (Drain pump)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSV3WS

Near Rochester, New York 14619

DeVaughn C

Job Details: 12/17/2025

"Customer concerned with noise during agitation, and lights staying on after cycles complete. No error codes stored. Tested agitation in diagnostics with CX present. Besides motor noise, no unusual sounds present. Suggested customer to open lid after cycles complete for lights to shut off. Unit testing good."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW

Near Webster, New York 14580

DeVaughn C

Job Details: 12/17/2025

Customer states installer will be conducting repair and declined service.

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM06

Near Victor, New York 14564

Ben H

Job Details: 12/17/2025

The unit was making a intermittent loud buzzing noise. When I arrived the unit was not making the noise but I could see signs of the evaporator fan blade hitting the shroud from a loose shaft so I replaced the evap fan motor

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Penfield, New York 14526

Trevor

Job Details: 12/17/2025

Customer complaint of a squealing noise during the end of cycle was not observed during testing.Checked unit and tightened loose motor screw. There was evidence of wear on magnets rubbing against the stator due to the loose nut.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Rochester, New York 14625

Trevor

Job Details: 12/17/2025

Checked and cleaned out filter housing. Remove lint buildup at external flapper cover outside. Reversed dryer door.

We serviced a

GENERAL ELECTRIC WASHER

Model PTW700BPT0DG

Near Farmington, New York 14425

Ben H

Job Details: 12/17/2025

Customer complaint was that every couple of loads the unit would not spin the load out all the way. I found an error code for out of balance loan so I checked the level of the unit and that was good. The suspension rods were good so I updated the firmware and ran a test spin and the unit spun properly with no issues. I instructed the customer on proper load size and how to level the clothes in the unit and the customer is to use and monitor

We serviced a

WHIRLPOOL STOVETOP

Model n/a

Near Geneva, New York 14456

Ben H

Job Details: 12/17/2025

The customers complaint was that some of the knobs on the unit were broken and they were occasionally got a gas smell when lighting the stove top. I lit each burner and let it run for about 30 seconds and checked the manifold and couldnt find any leaks. I noticed a couple of the burner caps were not on properly resulting in poor ignition so I corrected those. The unit has 4 broken knobs and is missing 5 bezels that will need to be replaced so I ordered all of the parts required ; ordrng 5 W11188712 (Bezel)s and 5 W11122880 (Knobs)s

We serviced a

WHIRLPOOL DRYER

Model NGD4655EW4

Near Webster, New York 14580

DeVaughn C

Job Details: 12/17/2025

"Unit clicks, but will not start. Motor assembly has failed and should be replaced. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower Wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Sodus, New York 14551

Andres V

Job Details: 12/17/2025

Ice maker when in home position the tray wouldnt sit even so when it calls for water it leaked out. I replaced the ice maker and cycled. Ice maker is working properly. ; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER-FLEX

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN3FS

Near Irondequoit, New York 14609

Trevor

Job Details: 12/17/2025

Water is leaking from the wash motor area very quickly and leaving the dishwasher empty at the beginning of the cycle. New pump and seal needed.; ordrng 1 WD19X25460 (Wash pump assembly)

We serviced a

WHIRLPOOL STOVETOP

Model n/a

Near Geneva, New York 14456

Ben H

Job Details: 12/17/2025

The customers complaint was that some of the knobs on the unit were broken and they were occasionally got a gas smell when lighting the stove top. I lit each burner and let it run for about 30 seconds and checked the manifold and couldnt find any leaks. I noticed a couple of the burner caps were not on properly resulting in poor ignition so I corrected those. All of the knobs and bezels needed for this unit are ordered on job number 143826

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Canandaigua, New York 14424

Ben H

Job Details: 12/17/2025

Case number 21941421. The customers complaint is that the unit is leaking. I found that the right side nut for the heater was extremely loose causing water to bypass the heater gasket. I tightened the nut up and the unit is no longer leaking but while the unit was leaking it caused significant floor damage So I called Tech Line to document everything and get a case number for the customer. The customer is calling Whirlpool customer service to discuss the water damage with them

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Rochester, New York 14612

DeVaughn C

Job Details: 12/17/2025

CX states unit grinds during agitation. Unable to replicate issue at this time. Gearcase should be replaced. ; ordrng 1 W11449841 (Gearcase)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Rochester, New York 14616

DeVaughn C

Job Details: 12/17/2025

"Unit will not start cycle. Inverter Fault and Accelerometer Fault error codes stored. When initiating spin test, unit only clicks and does not respond. No power sent to motor. Inverter board, control board, and motor should be replaced. ; ordrng 1 WH03X29524 (MOTOR) and 1 WH22X38697 (Control) and 1 WH22X38837 (Inverter)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BPV3DG

Near Spencerport, New York 14559

DeVaughn C

Job Details: 12/17/2025

Pressure hose became disconnected during last service. Reconnected then tested. Unit testing good.

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV1SS

Near Canandaigua, New York 14424

Ben H

Job Details: 12/17/2025

There was an error code on the stove for L1 missing from the cord. I pulled out the unit and looked behind it and found that the cord had partially come unplugged so I plugged it back in and the stove operates properly

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14606

DeVaughn C

Job Details: 12/17/2025

Customer states unit will not complete cycles. No relevant error codes stored. Ran diagnostic test cycle. Unit did not spin to speed. Replaced actuator then calibrated. Repair successful. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, New York 14610

Trevor

Job Details: 12/17/2025

Getting F8E4 error code indicating a float switch error. Checked and there is a leak activating float switch. Wster is dripping slowly from the inlet hose to valve connection. Tightened loose hose connector to valve and cleaned up water and sensor. Dishwasher is now running normally. Discounted labor of $106.95 to $96 due to recent service.

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV1WW

Near Sodus, New York 14551

Andres V

Job Details: 12/17/2025

Tested unit on a 350 degree cycle. Temp readings were ok but customer states thats issue is intermittent. Recommend replacing control and temp sensor; ordrng 1 WB17X47506 (Oven temp sensor) and 1 WB27X50046 (Control) and 1 WB07X47344 (Overlay)

We serviced a

GE REFRIGERATOR

Model GZS23HSEBFSS

Near Rochester, New York 14618

Andres V

Job Details: 12/16/2025

Replaced the filter housing. Tested it out and checked for leaks.

We serviced a

GENERAL ELECTRIC RANGE

Model PSS93YP9FS

Near Rochester, New York 14625

Andres V

Job Details: 12/16/2025

"Found the convection fan blade fell off. Reinstalled blade, unit is working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Penfield, New York 14526

Andres V

Job Details: 12/16/2025

Spray arm fell off on the heater element. I replaced the spray arm. Unit is working properly.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Newark, New York 14513

Andres V

Job Details: 12/16/2025

Found error code f3e1 for pressure fault. I replaced the control board and ran a diag cycle. Unit is working properly. S153EB.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW1

Near Marion, New York 14505

Andres V

Job Details: 12/16/2025

"Found unit humming when trying to agitate and spin. Checked the capacitor found it out of range. Replaced the capacitor, tested unit on a diag cycle. Unit is working properly. ; used 1 W11395618 (Capacitor) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ06

Near Rochester, New York 14606

DeVaughn C

Job Details: 12/16/2025

Replaced door then tested. Repair successful.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Webster, New York 14580

Andres V

Job Details: 12/16/2025

Found pump getting voltage but not washing. Replaced the sump and pump. Unit is working properly now.

We serviced a

JENN AIR COOKTOP

Model JGCP648HL02

Near Ontario, New York 14519

Andres V

Job Details: 12/16/2025

Replaced the manifold. When installing the knobs the manifold stem is different then the original. Knobs will be needed to replaced as well. Burners are working properly.; ordrng 2 W10882958 (Knob (ship to customer))s and 1 W11328585 (Grill knob (ship to customer))

We serviced a

GENERAL ELECTRIC RANGE

Model PT9800SHBSS

Near Canandaigua, New York 14424

Trevor

Job Details: 12/16/2025

Comply helping task.

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near Canandaigua, New York 14424

Trevor

Job Details: 12/16/2025

Washer isn't working properly due to low water pressure to unit causing it to time out. Increase water pressure to the unit by opening the valve at the wall 100%. Now unit is filling completely and starting the wash process. Drain and spin is also working.

We serviced a

WHIRLPOOL DRYER

Model WED8500BW0

Near Geneva, New York 14456

Trevor

Job Details: 12/16/2025

Getting heater relay error code. Heating element and sensors check okay. New replay board needed. Also the filter housing is severely warped allowing lint inside dryer interior. That part is no longer available. Labor -$106.96. Control board -$219.00Customer declined est and will replace dryer.; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GYE18JYLGFFS

Near Victor, New York 14564

Trevor

Job Details: 12/16/2025

Upon arrival at this customer I could hear the noise coming from the rear of the refrigerator. The cause of noise was the drain tube rubbing against the compressor while running. Secured tube away from compressor.

We serviced a

KITCHENAID RANGE

Model KFIS930SSS00

Near Victor, New York 14564

Trevor

Job Details: 12/16/2025

Installed new infinity switch for induction stove. Left rear burner is now heating normally.

We serviced a

MAYTAG WASHER

Model MVW6500MW1

Near Rochester, New York 14618

Trevor

Job Details: 12/16/2025

Cut out tub nut to remove gearcase. Installed new parts and tested okay. Washer is agitating and spinning normally.; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Rochester, New York 14623

Trevor

Job Details: 12/16/2025

Ice dispenser parts are broken. Ordering parts tomorrow with pseudo call.; schdld next appmnt for 12/17 WED !

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ4

Near Irondequoit, New York 14622

Zach L

Job Details: 12/16/2025

"Ran service cycle, unit working properly. Element turning on and exhaust door opening correctly. Advised customer use high wash temp, long dry, and rinse aid."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Rochester, New York 14626

Zach L

Job Details: 12/16/2025

"Debris caught in ice door allowing warm air into ice chute, cleared debris. Ice maker will work with door sealed. Food freezing on top refrigerator shelf next to vent. Vent partially blocked by water pitcher. Advised customer not to pack food next to vent"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Rochester, New York 14626

DeVaughn C

Job Details: 12/16/2025

"CX states unit won't start. Start button has failed, resulting in inconsistent starting. Unit will start, run and heat if the start button is pulled before pressing. Start button must be replaced. ; ordrng 1 WE04X24719 (Start button assembly)"

We serviced a

GENERAL ELECTRIC RANGE

Model JRP28BJ5BB

Near Avon, New York 14414

Ben H

Job Details: 12/16/2025

Case number 19566940 The customer complaint is that the unit does not work and the control panel does not light up. I found 120 V going to the control board but it would not respond so I replaced the control board and the unit still had the same issue so I contacted Tech Line and after running some tests we found that the neutral line fails under load. I informed the customer that they are going to have to have a electrician come out to check the house electric

We serviced a

GE DISHWASHER

Model GDT530PMP4ES

Near Churchville, New York 14428

Ben H

Job Details: 12/16/2025

The customers complaint is that the unit does not complete a cycle and the soap dispenser doesnt open. I tested the dispenser and diagnostic mode and that works correctly and when I was filling the unit is filled and then gave a h2o error and when I tried again it ran for around 15 minutes and then gave a flooding error. The pressure sensor readings are all over the place so the pressure sensor will need to be replaced ; ordrng 1 WD21X25468 (Pressure sensor)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMYFFS

Near Rochester, New York 14624

Ben H

Job Details: 12/16/2025

The left-hand door on the unit was down significantly lower than it should be causing the mullion to not close properly. I raised the door up on its hinge and the door now opens and closes correctly

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near West Henrietta, New York 14586

Ben H

Job Details: 12/16/2025

The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control board and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 12/16/2025

CX concerned with water level during wash. Started normal cycle and monitored. Unit testing good.

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV2SS

Near Hilton, New York 14468

Zach L

Job Details: 12/16/2025

"Cooktop damaged. Replaced cooktop, all burners centered, no scratches or chips."

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Williamson, New York 14589

DeVaughn C

Job Details: 12/16/2025

"Unit will not power on. 117v from home outlet. Indicator light on control board not illuminated. Control board and UI has failed. ; ordrng 1 WH22X34917 (UI) and 1 WH22X38697 (Control board), dspstn on spec-tagged invntry: 1 WH01X29528 DOOR LOCK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near West Henrietta, New York 14586

Ben H

Job Details: 12/16/2025

The condenser fan motor on the unit burnt out causing excessive heat through the heat loop. I replaced the fan motor and the unit now runs correctly

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KGNDRWW

Near Pittsford, New York 14534

Ben H

Job Details: 12/16/2025

Case number 19669752 The freezer had an ambient temperature of 18? and the compressor would not kick on. I had a ambient temperature inside the garage of around 30 to 35? so I called Tech Line And they informed me that unless the garage temp was above 38-45 degrees that the unit would not operate correctly and there is nothing we can do about that. I informed the customer that there is nothing more we can do and they would have to bring the garage temp up for the unit to operate properly

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT226SSL2SS

Near Rochester, New York 14612

Zach L

Job Details: 12/16/2025

Customer has no issues with machine. Unable to find any damage. Asked customer to please email copy of receipt to kim@appliancetec.com

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Rochester, New York 14612

Zach L

Job Details: 12/16/2025

LEDs on 7-segment display not all working. Needs new control; ordrng 1 W11757145 (Display)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Henrietta, New York 14467

Ben H

Job Details: 12/16/2025

"Case number 21929330 I called Tech Line to document as this is the fourth time this unit has had the same problem and we ran some tests and found inconsistent readings from the motor so techline recommended replacing the motor and the harness ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 W10704067 (Harness), used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNFFS

Near Rochester, New York 14616

Zach L

Job Details: 12/16/2025

"Replaced dispenser paddle and spring. Tested, working properly."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GFE28GYNKFS

Near Rochester, New York 14621

Zach L

Job Details: 12/16/2025

"Tightened holding bolt, handle no longer loose."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rochester, New York 14624

DeVaughn C

Job Details: 12/16/2025

Drain pump running continuously when connected to power. Unit unplugged upon arrival. Replaced control board then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS3

Near Rochester, New York 14624

DeVaughn C

Job Details: 12/16/2025

CX reports excessive jet dry usage. Discussed dispenser replacement and usage. Unit testing good. ; schdld next appmnt for 12/23 TUE !

We serviced a

WHIRLPOOL RANGE

Model WFES3030RB2

Near Walworth, New York 14568

Zach L

Job Details: 12/15/2025

"Customer complaint is cooktop squeaks when pressed on. No broken or damaged parts. Levelled unit and checked beneath cooktop, found nothing out of place. Sound is caused by cooktop shifting slightly over body when weight is applied. No adjustment can fully prevent pieces from shifting, unit is working as designed."

We serviced a

GENERAL ELECTRIC RANGE

Model PGS930YP8FS

Near Webster, New York 14580

Andres V

Job Details: 12/15/2025

Found Ignitor getting voltage but not glowing. Unit will need Ignitor replaced ; ordrng 1 WB13X40206 (Bake Ignitor)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKJFFS

Near Webster, New York 14580

Andres V

Job Details: 12/15/2025

I replaced the mullium and greased hinges to Help when closing.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Irondequoit, New York 14617

Andres V

Job Details: 12/15/2025

Replaced the upper/lower spray arms. Also replaced both rack adjusters

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2SS

Near Rochester, New York 14626

Andres V

Job Details: 12/15/2025

"Checked the burner tube. I did notice that burner tube design is different then usual tube runs from left to right instead of from the back to front, but flame is coming out properly. Case # 19527973"

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Rochester, New York 14623

Trevor

Job Details: 12/15/2025

Install new and end cap and secured door glass with brackets that were in customer's position.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Henrietta, New York 14467

Trevor

Job Details: 12/15/2025

Getting lid not locking and unlocking error log message. Customer says it will try to lock but fail. Working okay during service visit. Appears to be an intermittent lock problem. Ordering new lid lock.; ordrng 1 W11513248 (Lid lock)

We serviced a

GENERAL ELECTRIC REFRIG/SIDE-BY-S

Model GSE25GYPHCFS

Near Henrietta, New York 14467

Trevor

Job Details: 12/15/2025

Micro leak coming from water tube to to the water tank. Ordering new tubing and connectors.; ordrng 1 WR17X2891 (Water tubing) and 2 WR02X11330 (Couplings)s

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BPV3DG

Near Spencerport, New York 14559

DeVaughn C

Job Details: 12/15/2025

Replaced gearcase then tested. Repair successful.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14626

DeVaughn C

Job Details: 12/15/2025

CX reports items require rinse and spin cycle after normal cycles. Drain pump started running when entered diagnostics. Replaced control board then calibrated. Repair successful. ; used 1 W11608056 (Control) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14626

DeVaughn C

Job Details: 12/15/2025

"CX reports burning smell during use. Unit spins, but fails to agitate properly. Windings in the motor assembly has failed. Motor, capacitor, and cam should be replaced. ; ordrng 1 W11686050 (Motor) and 1 W10721967 (Cam) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 12/15/2025

CX reports unit would not spin. No error codes stored. Ran diagnostic cycle. Unit did not reach high speed spin. Replaced actuator then calibrated. Customer monitor. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Rochester, New York 14612

DeVaughn C

Job Details: 12/15/2025

Replaced heating element then tested. Repair successful.

We serviced a

WHIRLPOOL WASHER

Model MHWE200XW00

Near Rochester, New York 14610

DeVaughn C

Job Details: 12/15/2025

Bellow failed causing leak during use. Replaced bellow. Repair successful.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS8

Near Rochester, New York 14626

Andres V

Job Details: 12/15/2025

Spoke to customer on phone and explained that aqua lift self clean will not work as good as normal self clean. It is suppose to help loosen up debris so you can clean it afterwards with a rag. Let her know issue has to be functional for whr to cover it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Pittsford, New York 14534

Ben H

Job Details: 12/15/2025

The customers complaint is that the unit does not make ice. When I tried to cycle the icemaker it would not cycle so I checked the wires in the door and found that the neutral wire to the icemaker is broken at the base of the door. Icemaker motor is also not measuring correctly so the unit will need a new freezer door and ice maker. Customer also had a couple drawers break on them so I ordered those as well; ordrng 1 LW10691266 (Freezer door) and 1 W11551764 (Drawer) and 1 WPW10292504 (Crisper drawer) and 1 W10873791 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ

Near Pittsford, New York 14534

Ben H

Job Details: 12/15/2025

Case number 21902867. I was able to replicate the issue with the water was not dispensing. When I tested the unit I had 12 V DC going down to the inlet valve and the inlet valve opened up but the dual valves inside the unit would not. Per techline the best way to make this repair would be to order the whole fill assembly that has the dual valve and harnesses; ordrng 1 W11727944 (Water box assembly)

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Macedon, New York 14502

Zach L

Job Details: 12/15/2025

"Unit worked properly during visit. Ran full service cycle, found no issues."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ontario, New York 14519

Zach L

Job Details: 12/15/2025

"Hub stripped, tub not turning. Replaced hub and tested, unit operating properly.; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Webster, New York 14580

Zach L

Job Details: 12/15/2025

"Found breaker turned off, unit had no power. After turning on, unit worked properly. Breaker felt loose. Advised customer that if issue happens again, customer will need to contact electrician and have breaker replaced."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14609

Zach L

Job Details: 12/15/2025

"Pressure sensor failure. Replaced control board and ran full service cycle, unit operating properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Rochester, New York 14623

Trevor

Job Details: 12/15/2025

Unit still not responding to inputs after reinstalling loose selector knob. Diagnostics and touchpad is working ok. Ordering console assembly.; ordrng 1 W11384512 (Control panel)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT755SYV1FS

Near West Henrietta, New York 14586

Trevor

Job Details: 12/15/2025

Getting gsm heater error indicating some sort of leak near the heater. Checked and found none. Ordering heating element according to technical document. Also ordering control board.; ordrng 1 WD21X35479 (Control board) and 1 WD05X35098 (Heating element)

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near West Henrietta, New York 14586

Trevor

Job Details: 12/15/2025

Dryer is making a rumbling noise due to a buildup of lint on the blower blades. Remove lint buildup from blades and tested much quieter. Advise customer that his exhaust tubing is very long and this is the reason for the buildup.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rochester, New York 14606

Trevor

Job Details: 12/15/2025

Customer says that her water tank was recently changed and insist that the rust isnt from her water supply. Ordering the heating element as there was evidence of rusting near eyelet area.; ordrng 1 W10518394 (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Irondequoit, New York 14609

Zach L

Job Details: 12/15/2025

"Replaced ice bin. Filled with ice from previous ice bin and tested, unit worked properly."

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WET4027HW2

Near Spencerport, New York 14559

Andres V

Job Details: 12/15/2025

Found error code f3e1 for pressure fault. Unit has service pointer for issue (W11766193) S153B. Replaced control board and ran a diag test. Unit is working properly now.