Service History 6 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near North Chili, NY 14514

Evan

Job Details: 06/24/2021

Customer stated that unit would not drain. Discovered that drain pump had framing nail inside pump causing impeller not to spin. Removed nail and tested unit. Unit draining as it should. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW4

Near Rochester, NY 14619

Steve

Job Details: 06/24/2021

Ordering Large burners for getting power but not heating. ; ordrng 2 W11396790 (Burner)s

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Rochester, NY 14613

Tanner

Job Details: 06/22/2021

Complaint washer will not start. Plugged in Unit. Control lock is on.Disabled control lock. Following stored errors:F9E1 long drainRan auto diagnostic cycle. Drain pump runs but is not productive. Dissassembled unit amd found pet hair in sump filter. Cleared out sump filter. Retested unit and unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Tanner

Job Details: 06/22/2021

Complaint of no wash and no drain.Following stored errors:F8E1 long fillRan autodiagnostic and completed without issue. Hot and cold valves good. If customer water supply was insufficent or machine is overloaded it will throw a long fill error. The machine is adding water but water level sensor does not see a change in water level. The unit will cancel the cycle and will make the customer think it did not drain when really it did not wash at all. No repair needed for this unit.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Tanner

Job Details: 06/22/2021

Complaint of no drain/no Wash. Following stored errors:F5E2 lid lock errorRan autodiagnostic and lid lock is heard attempting to lock but never does. When lid does not lock unit will not spin or drain. Replaced lid lock assembly. Tested via autodiagnostic and unit tested good. ; used 1 W11307244 (LATCH) from stock

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Rochester, NY 14618

James

Job Details: 06/22/2021

Replaced user interface and tested fan in diagnostics unit functions properly. ; used 1 Sh15 from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS00

Near Webster, NY 14580

James

Job Details: 06/22/2021

Doors crack when opening. Found door cams cracked. Need closers. ; ordrng 2 WP67003639 (Closer)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Honeoye, NY 14471

Steve

Job Details: 06/22/2021

Found the mullion had come apart and the pivot was loose. Reattached the pivot and reassembled mullion. The door is closing properly now. Customer has service contract and is calling to get dispatch.

We serviced a

JENN AIR REFRIGERATOR

Model JCB2388GRW

Near Webster, NY 14580

James

Job Details: 06/22/2021

Inspected unit found spring came off from damper assembly. Reinstalled spring and damper opened properly. Customer is to monitor.

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Ontario, NY 14519

James

Job Details: 06/22/2021

"Unit intermittent to give grinding noise. Belt frayed and roller sticking replaced dryer repair kit and tested. Unit makes grinding noise once it's hot. Blower wheel contacting vent duct. Need blower wheel. ; ordrng 1 WP694089 (Blower), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

AMANA RANGE

Model AGR6603SFB2

Near Rochester, NY 14605

Evan

Job Details: 06/22/2021

Replacing ignitor due to original ignitor failing to spark. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, NY 14424

Steve

Job Details: 06/22/2021

Replaced all the co tool boards for no ice and temperatures variation causing freezing. Customer is going to monitor.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Steve

Job Details: 06/22/2021

Customer is not happy with water level on deep water wash. Tested washer and found no error codes. Tested in auto diagnostics and manual diagnostics. All functions passed. Filled with towels in washer and the water filled until it was over the top of the towels. Normal operation. No problems found. Calibrated washer. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JS1

Near Ontario, NY 14519

James

Job Details: 06/22/2021

"Broiler burns food and bake takes too long. Broiler ignites on the front. Adjusted gas window and tested. Broiler functions properly. Preheated oven after calibration and oven is 50 degrees off. Need burner, tray, and temperature sensor; ordrng 1 WP3195097 (Tray) and 1 W10833885 (Sensor) and 1 WP8054078 (Broiler)"

We serviced a

WHIRLPOOL DRYER

Model 417.80412700

Near Rochester, NY 14621

Tanner

Job Details: 06/22/2021

Replaced door seal and handle. Tested unit and unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32517AB2

Near Fairport, NY 14450

Steve

Job Details: 06/22/2021

"Found the diode had failed causing burning smell and no heat. Quoted for diode. ; rqstng P&A on 1 W11256462 (Diode), ordrng 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Penfield, NY 14526

Steve

Job Details: 06/22/2021

Found the lightbulb had blown. The light bulb was not accessible to customer without tools. Ordering bulb. ; schdld next appmnt for 6/29 TUE !

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Fairport, NY 14450

Steve

Job Details: 06/22/2021

Found the wiring was reversed from L2 to ground causing no heat and customers child had gotten shocked when touching back wall of dryer. Repaired wiring due to safety hazard and the dryer is now heating properly.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Dansville, NY 14437

Dave

Job Details: 06/22/2021

Replaced actuator. Calibrated unit and ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brockport, NY 14420

David

Job Details: 06/22/2021

There is no cold water supplied to the unit. Customer will have To investigate and correct this before then unit can operate normally.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, NY 14580

David

Job Details: 06/22/2021

Verified leak at dye drier. Replaced drier with fittings. Unit held a vacuum at 340 microns for 15 min. Unit began cooling when charged. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS3

Near Rochester, NY 14616

David

Job Details: 06/22/2021

"Replaced sump and motor assembly due to open wash motor. Unit tested good. 1yr warranty on the repair. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP , used 1 Sh (Shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Geneseo, NY 14454

Dave

Job Details: 06/22/2021

Items freezing on top shelf called techline SR 7731067153 techline said they are coming out with an updated control . Customer needs to stagger the shelfs and keep short items on the little shelf or remove the shelf . Customer will monitor and call at a later date to see if control is available.

We serviced a

WHIRLPOOL WASHER

Model WTW6800WW1

Near Walworth, NY 14568

James

Job Details: 06/22/2021

"Unit not finishing spin cycle due to worn hub. Replaced hub and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10820039 HUB , used 1 Sh15 from stock"

We serviced a

MAYTAG RANGE

Model MER8880AS0

Near Rochester, NY 14624

Steve

Job Details: 06/22/2021

Replaced bake element for broken element. The range preheated as expected.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Walworth, NY 14568

James

Job Details: 06/22/2021

Replaced lid and tested lid lock. ; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14609

James

Job Details: 06/22/2021

Unit leaking and not dispensing water. Checked water reservoir for being frozen. Replaced filter housing and valve. Tested piercing valve in basement. Found quick connect leaking under freezer. Reconnected and tested. Unit will flow water slowly and not leak. Suspect PEX tubing is kinked in basement ceiling. Plumbing issue

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, NY 14428

Steve

Job Details: 06/22/2021

Replaced the block and basket. I he shaking was not as bad but still violent. Removed all the parts and told customer to replaced the washer. ; dspstn on spec-tagged invntry: 1 WP389140 BLOCK

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near West Henrietta, NY 14586

Steve

Job Details: 06/22/2021

Customer stated the refigerator was noisy while running. The refigerator worked as expected while in the home. Tested all functions in diagnostics and found no abnormal noises. Lowered feet to raise front of refigerator for drawers not closing properly and raising the condenser off the floor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Fairport, NY 14450

Tanner

Job Details: 06/22/2021

"*Service and parts covered under 60 month manufacturer warranty. Proof of purchase attached*Q1 no Q2 no Q3 noComplaint of no operation.Cannot access diagnostic. Confirmed 120 VAC from proper polarized outlet. Power cycled unit. No operation. Dissasembled panel. Confirmed 120 VAC through power cord. Found burn marks on UI board (image attached). Ordering new UI. To return with UI and ACU in case UI failure also damaged ACU. Replace both parts together.; ordrng 1 W11135393 (UI), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS0

Near Penfield, NY 14526

Tanner

Job Details: 06/22/2021

"Q1 no Q2 no Q3 noComplaint of no operation. Unit will blink lights but never fill with water.Ran diagnostic test cycle and completed without issue. Ran regular wash and unit fills with water and runs. Dissassembled unit and inspected UI band. No silver migration present. Measured 1075 ohms resistance through fill solenoid, a valid reading. No repair needed at this time. Customer to continue to monitor."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14610

Tanner

Job Details: 06/22/2021

Q1 no Q2 no Q3 noComplaint of no operation with a red lock symbol on. Custo.er power cycled to make this go away. Customer states they cannot turn on extra rinse. Customer is putting unit into control lock causing this issue. This feature has been pointed out to customer multiple times in prior service calls. Ran autodiagnostic and unit tested good. Customer to pay service fee. Whirlpool no longer paying warranty claims for nom repair.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 06/22/2021

Replaced ACU. Tested via autodiagnostic and unit tested good.

We serviced a

MAYTAG WASHER BE

Model MVWB765FC3

Near Rochester, NY 14612

David

Job Details: 06/22/2021

Replaced console due to intermittent operation. Unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Rochester, NY 14612

David

Job Details: 06/22/2021

Replaced RTV valve and drier due to restriction. Unit tested ok. Comped service fee

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, NY 14609

James

Job Details: 06/22/2021

Replaced top and springs. Calibrated and tested high spin. Unit functions properly. Cold water hose leaking recommend replacing hoses

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, NY 14468

David

Job Details: 06/22/2021

Replaced drain pump and rerouted drain tubing due to long drain. Customer to monitor; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairport, NY 14450

Dave

Job Details: 06/22/2021

Replaced motor in dryer . Tested unit . Tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF79R18DM00

Near Rochester, NY 14610

Dave

Job Details: 06/22/2021

"Found leak in evaporator and drain pan tubing . Replaced evap and compressor. Repaired drain pan tubing . Pressure tested unit and found another leak in the steel line called techline SR 7731064243 . Techline deemed unit unrepairable.; dspstn on spec-tagged invntry: 2 W10896677 COUPLING 6X2 2 W10896678 COUPLER AL BR 6X1.8 , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504416 COUPLER BR 8.5X6 , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10750849 COMPRESSOR"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Rochester, NY 14618

Dave

Job Details: 06/22/2021

Clean light flashing 7 times . Heater circuit error . Ohm out heating element was 13.8 ohms . Checked wiring found where the blue/red wire that goes into control right at the bottom on the board was some discoloration due to heat . Looked over terminals the blue/red terminal looked loose . Tightened that up and tested unit in diagnostics. Heater turn on and unit is running . Another thing that can cause the the clean light to blink is to cold of water . Cleared code and unit tested good ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL

We serviced a

MAYTAG RANGE

Model MGR6600FZ0

Near West Henrietta, NY 14586

Dave

Job Details: 06/22/2021

Replaced the trim vent unit tested good . Left other trim part with customer.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hilton, NY 14468

David

Job Details: 06/22/2021

"Replaced control, latch,and installedNoise suppressor on power cord. Customer to monitor; dspstn on spec-tagged invntry: 1 W11417466 CONTROL"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 06/22/2021

Replaced user interface. Tested via encoder test and unit testd good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, NY 14607

Evan

Job Details: 06/22/2021

Replacing door due to door being delivered with large dent in front. Replaced door. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Ordering door glass and outer door frame due to spotting continuing to occur along frame and glass. Ordering door frame and glass ; ordrng 1 W11354870 (DOOR FRAME) and 1 W11455100 (INNER DOOR GLASS )

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer stating that unit is failing to respond to commands still. Ordering consoledue to unit displaying f6-e3 error code. Ordering console ; ordrng 1 W11095624 (console)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer stated that unit was not responding to commands. Could not check for error codes. Control was unresponsive. Confirmed incoming voltage was 120v. Replaced control and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer states that unit is experiencing low ice production since last repair. Customer stated that they have to use max ice setting for unit to produce ice. Called techline to document issue. Ice maker displayed no error codes. Tested all functions of ice maker with techline agent. Ice maker passed all tests. Techline agent recommended adjusting freezer temp down due to low ice production. All other aspects of ice maker are functioning signaling that low ice production ice related to temperature. Adjusted temp. Unit tested good SR:7731061920; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW7800XW4

Near Rochester, NY 14622

Evan

Job Details: 06/22/2021

Customer stating that unit is very noisy while in spin. Discovered that bearing is failing causing issue. Used bearing kit to replace all parts needed. Tested unit after repair. Unit tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WTW310PLAB4

Near Rochester, NY 14609

Evan

Job Details: 06/22/2021

Customer stated that unit was not powering up or responding to commands. Upon inspection discovered that unit was not receiving 120v. Found that connections had burned up where wire nut attachment is underneath unit. Used external power cord to test dishwasher itself unit tested good.

We serviced a

JENN AIR OVEN

Model JGRP536WP01

Near Livonia, NY 14487

Dave

Job Details: 06/17/2021

Unit was not lighting in bake function . Took everything out and tested . Unit lit up . Cleaned ignitor and Burner area . Put one part in at a time and found the last cover was curved in and taking the spark away and acting like a ground . Made adjustments to the pan so it was not curved in anymore . Tested unit multiple times unit tested good . Part number for that is WPW10272546 .ran unit to 350 and waiting for unit to shut off and then turn back on . Unit tested good and has no error codes .

We serviced a

MAYTAG RANGE

Model MER6600FZ1

Near Geneseo, NY 14454

Dave

Job Details: 06/17/2021

Replaced control . Can get unit into diagnostics now and bake and broiler are working now . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC5

Near Caledonia, NY 14423

Dave

Job Details: 06/17/2021

F3E2 inlet water valve error . Installed new water valve . Calibrated unit and ran auto diagnostics. Unit tested good . ; used 1 W11165546 (VALVE) from stock

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, NY 14606

Tanner

Job Details: 06/17/2021

"Complaint of noise during use. Ran unit and customer complaint did not manifest. Replaced rollers and idley pulley to address intermittent noise. Observed venting was too long with too many twists. Trimmed approximately 8 feet out of vent. Better air flow will help dry times. ; used 1 349241T (ROLLER-SUPPORT 2PK), and 1 WP691366 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rochester, NY 14609

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noComplaint of no spin at end of cycle. Following stored errors:F0E5Ran auto diagnostic and during spin slipping of drive hub is heard. Inspected hub and hub is hollowed out. Tines on drive shaft are corrupting way. This caused hub not to interlock with drive shaft. Needs new gearcase and drive hub. Quoted for repair. Customer researching all options.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Rochester, NY 14626

Evan

Job Details: 06/17/2021

Replaced timer due to timer failing to advance. Replaced timer. Tested unit. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WEE745HOFS

Near Rochester, NY 14616

David

Job Details: 06/17/2021

Removed light bulb cover that was sized.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noReplaced ACU. Calibrated via autodiagnostic cycle. Unit completee cycle without issue. Labor reduced from original quote due to complete uninstallation not being necessary.

We serviced a

WHIRLPOOL WASHER

Model MVWC416FW0

Near Irondequoit, NY 14617

James

Job Details: 06/17/2021

Agitator broken off. Replaced agitator and calibrated. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

James

Job Details: 06/17/2021

Bail arm loose connecting to motor. Replaced icemaker and cycled manually. Icemaker filled.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, NY 14609

James

Job Details: 06/17/2021

5 year warranty. Top rusting and leaking. Rust getting into clothes. Tub hits cabinet on spin cycle. Tub hits the floor. Need suspension. ; ordrng 1 W11097645 (Top) and 1 W11130359 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Rochester, NY 14609

James

Job Details: 06/17/2021

Filter stuck in housing. Clip on side of housing came off. Removed filter and reassembled housing. Installed customer supplied filter and flushed it. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Rochester, NY 14621

James

Job Details: 06/17/2021

Unit not cooling. Found evap fan not rotating. Need fan motor. ; ordrng 1 WPW10464673 (Fan motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Webster, NY 14580

James

Job Details: 06/17/2021

Replaced fill tube and tested heater in diagnostics. Customer is to monitor ice production. ; dspstn on spec-tagged invntry: 1 W11366500 TUBE

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of noise during spin. Following stored errors:F7E6 motor faultRan auto diagnostic and unit locks. During agitation ticking is heard. This is basket spinning not motor agitating. Replaced shift actuator. Upon powering on unit popping is heard and electrical burn smell. New actuator caused a short. Ordering new actuator, ACU, and harness.; ordrng 1 W11417466 (ACU) and 1 W11255099 (Harness lower), dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noReplaced ACU. Ran diagnostic cycle and unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Rochester, NY 14611

Dave

Job Details: 06/17/2021

F9E1 long drain error . Drain filter was plugged . Cleaned drain filter . Tested unit in diagnostics unit tested good. Customer did not know where the filter was show customer how to fix unit if that happens again .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14626

David

Job Details: 06/17/2021

Replaced freezer led module that was shorted. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Pittsford, NY 14534

Steve

Job Details: 06/17/2021

Replaced the actuator for not changing from agitation to spin. The washer tested good. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

"Found the heater element open. Ordering heater ; ordrng 1 WP8544772 (Element), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS2

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noComplaint of dispenser not dispensing rinse aid. Replaced dispenser assembly. Covered under ATEC warranty.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Penfield, NY 14526

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of start button not working. Inspected start button and button is physically damaged. Able to put unit into diagnostic. No stored errors. Ran LED test and unable to cancel the start LED. Ran auto diagnostic cycle and unit completed cycle without issue. Inspected detergent dispenser and spring mechansm is missing. Needs new console and dispenser.; ordrng 1 W10910626 (Console), used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Macedon, NY 14502

Steve

Job Details: 06/17/2021

Replaced motor for not washing dishes. The dishwasher tests good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFE

Near Rochester, NY 14624

Evan

Job Details: 06/17/2021

Replacing console due to star button failing to engage unit into cycle. Replaced console. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Spencerport, NY 14559

David

Job Details: 06/17/2021

Installed drain pan kit due to frosted evaporator. Replaced fan with harness. Customer to monitor; dspstn on spec-tagged invntry: 1 W11087438 MOTOR-EVAPORATOR and 1 W11457241 PAN-DRIP

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Rochester, NY 14622

James

Job Details: 06/17/2021

Complaint that compressor gets loud then unit warms and food thaws. Lights flicker. Unit was functioning upon arrival. Need control. ; ordrng 1 W11353815 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14617

James

Job Details: 06/17/2021

F2e2 error. Disconnected ui and control and reconnected. Problem still occurs. Need ui. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

David

Job Details: 06/17/2021

Replaced noisy damper

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14612

James

Job Details: 06/17/2021

Oven keeps blowing light bulbs. Bulb loose in socket. Front right burner not igniting. Cleaned burner and tested. Replaced bulb and socket. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Rochester, NY 14625

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of noise during agitation. Following stored errors:F0E3Ran autodiagnostic and grinding is heard during agitation. Removed wash plate and found wash plate has been hollowed out where it sits on gearcase. Gearcase tines are also not uniform. Ordering new wash plate, gearcase and slider. ; ordrng 1 W10902814 (Wash plate) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL OVEN

Model WFE540H0ES1

Near Rochester, NY 14606

Evan

Job Details: 06/17/2021

Customer stating that unit will not run bake cycle. Discovered that control is failing to send voltage to bake element. Ordering control ; ordrng 1 WPW10586736 (CONTROL )

We serviced a

KENMORE DISHWASHER

Model 665.13269K112

Near Rochester, NY 14620

Evan

Job Details: 06/17/2021

Customer stated that unit was leaking. Upon inspection discovered that unit was dripping from diverter. Customer does not want to replaced motor at this time due to age of machine. Collecting service call fee

We serviced a

MAYTAG DRYER

Model MDE6200AYW

Near Rochester, NY 14610

Evan

Job Details: 06/17/2021

"Customer stated that unit is producing noise while in spin. Discovered that idler pulley retainer clip has broken causing pulley to wear unevenly. Also discovered that rollers were. Dry noisy. Ordering rollers, pulley and retainer clip ; ordrng 2 12001541 (ROLLERS )s and 1 WP354987 (RETAINING RING 4 IDLER ) and 1 WP6-3700340 (IDLER PULLEY )"

We serviced a

WHIRLPOOL WASHER

Model LSQ9549LW3

Near Webster, NY 14580

Evan

Job Details: 06/17/2021

Replaced motor and capacitor due to unit failing to engage into spin. Replaced both parts and tested unit. Unit tested good. Please mail copy of receipt to customer ; dspstn on spec-tagged invntry: 1 WP8572717 CAPACITOR

We serviced a

WHIRLPOOL DRYER

Model WED8500DC

Near Rochester, NY 14613

Evan

Job Details: 06/17/2021

Replaced rollers and idler pulley due to unit still producing noise while in spin. Replaced all parts listed. Tested unit for customer unit tested good ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFTMOO

Near Irondequoit, NY 14609

David

Job Details: 06/17/2021

Replaced noisy evaporator fan motor. Unit tested ok

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH32519HZ5

Near Rochester, NY 14617

David

Job Details: 06/17/2021

Replaced control due to failed light triac. Unit tested ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Rochester, NY 14607

David

Job Details: 06/17/2021

"Sr7730948483 pressures did not change in test 40 RTV valve is not functioning. Ordering valve ; ordrng 1 W10865727 (Valve), dspstn on spec-tagged invntry: 1 W10896677 COUPLER BR 6X2 1 W10897193 COUPLER AL 8X2 , and 1 W10897198 STUB EXT 7"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

David

Job Details: 06/17/2021

Found unit not cooling due to ice build up near fan. Customer stating door was left open accidentally. Removed ice. Fan tested ok. Customer to monitor

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Rochester, NY 14606

Dave

Job Details: 06/17/2021

Light in freezer not turning on. Bulb socket has power going to it but the light bulb is bad . Found the freezer building up with ice .found the freezer door was not shutting right . Adjusted the hinge and corrected the door . Freezer needs new light bulb WPW10574850

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14611

Dave

Job Details: 06/17/2021

"Compressor ohms 5, 6 and 11 . Its good . Compressor is hot and not starting .. pressures equalized at 70 SR 7731025317 called techline . Said unit needs new compressor told him this would be the third compressor and that there is no more steel coming from the cabinet . Techline said could use the copper on there to mount a other drier . Techline transferred me to trade team . SR 7730970303 trade team is going to submit unit for exchange."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14611

Dave

Job Details: 06/17/2021

Unit is working and cooling as expected

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Dave

Job Details: 06/17/2021

"F7E1 basket speed fault . Belt had fallen off and cam was stripped . Replaced cam and reinstalled belt . Raised legs on unit . Calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC

Near Henrietta, NY 14467

Dave

Job Details: 06/17/2021

Customer no longer needs service .; dspstn on spec-tagged invntry: 1 W11170706 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

The refrigerator was off for five days. Complaint of not cooling. Tested compressor and it was starting properly after power cycle. Possible defrost issue. Rescheduled to inspect next week. ; ordrng 1 W10911102 (Harness bi metal)

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Steve

Job Details: 06/17/2021

Replaced cooling fan for F8e0 cooling fan error that was preventing bake. The oven tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Steve

Job Details: 06/17/2021

"Found motor getting power but not running. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW1

Near Penfield, NY 14526

Steve

Job Details: 06/17/2021

Replaced ui for no sound and erratic operation. The dryer tested good and heated.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

Replaced ui and main control for randomly shutting off oven while cooking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Hilton, NY 14468

James

Job Details: 06/16/2021

Gasket falls out. Channel not molded deep enough for gasket to attach. Need door. ; ordrng 1 LW10672972 (Door direct ship.)