We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, NY 14621
Andres V
Job Details:
06/09/2025
"Unit had a off balance code, i leveled legs so unit doesnt rock. Theirs a service pointer for F3E1 error code for pressure fault. Unit will need new ACU; ordrng 1 W11608056 (Control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, NY 14502
Zach L
Job Details:
06/09/2025
Customer reports freezer was at 7 degrees one day from 9am to 11pm. This is the only temperature spike since airflow issue was resolved. Contacted techline SR#7741225378 Techline unable to advise any repair without seeing unit in failure state. Sending data loggers to customer.; ordrng 2 0 (Data loggers)s
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Webster, NY 14580
Zach L
Job Details:
06/09/2025
Replaced gearcase. Calibrated and ran full diagnostic cycle.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Rochester, NY 14626
DeVaughn C
Job Details:
06/06/2025
"Customer reports unit only spins intermittently. Discovered that the unit will spin, only once it is forced to spin. Gearcase, coupling, clutch, and agitator should be replaced. ; ordrng 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 285785 (Clutch) and 1 285809 (Cam agitator) and 1 WP358237 (Screw)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Avon, NY 14414
Ben H
Job Details:
06/06/2025
Replaced control board and valve and tested unit
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14612
DeVaughn C
Job Details:
06/06/2025
Replaced latch and control. Repair completed successfully.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14616
Andres V
Job Details:
06/06/2025
Replaced control board and tested it. Unit is working properly
We serviced a
WHIRLPOOL OVEN
Model GBS307PDB11
Near Webster, NY 14580
Andres V
Job Details:
06/06/2025
"Found fuse blown from doing a self clean, replaced fuse and tested unit. Unit is heating."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, NY 14580
DeVaughn C
Job Details:
06/06/2025
"Drain pump runs continuously when unit is connected to power. Pressure hose is not kinked, clogged or broken. Replaced control board. No changing symptoms. Reordering control board.; ordrng 1 W11603810 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Irondequoit, NY 14617
DeVaughn C
Job Details:
06/06/2025
"Customer reports dispenser tray is full of water at the end of each cycle. No error codes stored. During test cycle, once the unit finished calling for water, a considerable amount of water dripped into the dispenser tray. Water inlet assembly should be replaced. ; ordrng 1 W11396714 (Inlet assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Webster, NY 14580
Andres V
Job Details:
06/06/2025
Ice maker was getting voltage but not cycling. Replaced ice maker and tested it. It is working properly
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Webster, NY 14580
Andres V
Job Details:
06/06/2025
Part is not in yet informed customer we will contact once it is ; O-emld tckt
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14626
Andres V
Job Details:
06/06/2025
"I replaced the control board, ran a diagnostic cycle and started a normal cycle watched unit full then advance to the wash part of it. I did have to switch the housing on the control board"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Rochester, NY 14626
DeVaughn C
Job Details:
06/06/2025
Replaced hinges. Repair completed successfully.
We serviced a
WHIRLPOOL DRYER
Model LHE5920W0
Near Fairport, NY 14450
Ben H
Job Details:
06/06/2025
I replaced the heating element and tested the unit and the unit heats correctly
We serviced a
GE REFRIGERATOR
Model GSS25GYPFCFS
Near Rochester, NY 14606
Zach L
Job Details:
06/06/2025
"Water line connected to freezer door broken, needs new freezer door.; ordrng 1 WR78X34886 (Freezer door)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Rochester, NY 14445
Ben H
Job Details:
06/06/2025
When you run a load in the unit it doesn't make it past the sensing portion of the cycle. I ran a diagnostic cycle and recalibrated the board and then tested the unit and the unit now works as it should
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBLA
Near Penfield, NY 14526
Ben H
Job Details:
06/06/2025
The tensioner rope for the hinge on the left hand side broke so I ordered a new one; ordrng 1 8194001 (Link)
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Rochester, NY 14609
Ben H
Job Details:
06/06/2025
Replaced door switch and tested unit
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, NY 14620
Ben H
Job Details:
06/06/2025
Customers complaint was that at the end of the automatic cycle her clothes were still damp. I checked to make sure the vent was clear and I took a temperature reading and on high heat the temperature consistently reached 153? and then would drop down to 130? and then go back up to 153 which is the correct temperature it should be operating at. I checked the moisture strips and those are good so I instructed the customer to make sure that the loads consists of likewise materials to prevent incorrect readings on the moisture strip. ; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14612
Andres V
Job Details:
06/06/2025
"Unit has a F3E1 error for faulty pressure, drain pump is running continuously. Unit will need new control board ; ordrng 1 W11603811 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Rochester, NY 14616
Andres V
Job Details:
06/06/2025
"I found the door gasket was not installed correctly causing water to leak through and run down into the drip tray. Reinstalled gasket so its sealing all the way around, unit no longer leaks."
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWZ11
Near Hilton, NY 14468
Andres V
Job Details:
06/06/2025
Freezer temp was -9 and FF was at 37. Customer stated light was frozen over a couple weeks ago. I inspected gasket didnt see any gaps.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Spencerport, NY 14559
Andres V
Job Details:
06/06/2025
"I replaced the ACU and UI. I ran a quick cycle with towels, unit did spin out at the end. Unit completed cycle"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near North Chili, NY 14514
Zach L
Job Details:
06/06/2025
"Ran service cycle, all sounds from unit are normal."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Rochester, NY 14624
Zach L
Job Details:
06/06/2025
Lint buildup on lower roller causing roller to stick. Cleared lint buildup and tested unit
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Macedon, NY 14502
Zach L
Job Details:
06/06/2025
Replaced control. Ran full diagnostic cycle
We serviced a
KITCHENAID OVEN
Model KODE500EBS04
Near Fairport, NY 14450
Zach L
Job Details:
06/06/2025
"No error during testing. F2E1 touchpad stuck error stored. Customer reports error occurred when baking high moisture dishes, large amount of steam reached touchpad. Advised customer use lower oven for high moisture dishes to avoid steam reaching touch controls."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Penfield, NY 14526
Zach L
Job Details:
06/06/2025
"F9E1, long drain. Unit is successfully draining. OWI sensor failed, unable to detect water level.; ordrng 1 W11410464 (OWI sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Rochester, NY 14626
DeVaughn C
Job Details:
06/06/2025
"Unit still will not start a cycle in consumer mode, but completed diagnostic test cycle. Replaced control board. Unit testing good."
We serviced a
GE DISHWASHER
Model GDT630PYR0FS
Near Henrietta, NY 14467
Ben H
Job Details:
06/06/2025
I replaced the drain pump and then ran diagnostics. This time the unit drained in about 25 seconds which is the correct time per unit tech sheet
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Rochester, NY 14608
Zach L
Job Details:
06/06/2025
Replaced both door plugs
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Rochester, NY 14626
DeVaughn C
Job Details:
06/06/2025
"Customer reports unit only spins intermittently. Discovered that the unit will spin, only once it is forced to spin. Gearcase, coupling, clutch, and agitator should be replaced. ; ordrng 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 285785 (Clutch) and 1 285809 (Cam agitator) and 1 WP358237 (Screw)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Canandaigua, NY 14424
Ben H
Job Details:
06/06/2025
Replaced the gear case and the control board and testing unit and the unit runs as it should however the belt is loose and making a squealing noise. I'm out of truck stock for the belt so I ordered a new one ; ordrng 1 W11239857 (Belt)
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Rochester, NY 14621
Andres V
Job Details:
06/05/2025
"Found drain pump harness to be damaged causing non drain. Replaced the harness and tested unit. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE , used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Zach L
Job Details:
06/05/2025
"Dishwasher full of suds, customer rinsing dishes too much before loading. Advised customer run dishwasher cleaner through unit and not rinse so heavily"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Webster, NY 14580
Andres V
Job Details:
06/05/2025
"Found actuator arm broke off cause by a seized cam. Replaced actuator and cam, tested unit. Unit is shifting now properly ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14615
DeVaughn C
Job Details:
06/05/2025
Customer reports unit stopped working mid-cycle. No error code stored. Basket wobbles excessively when spin is initiated. Unit through error during spin for off balance load with a small load of wet clothes. Suspension should be replaced.; ordrng 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Webster, NY 14580
Andres V
Job Details:
06/05/2025
Replaced freezer light.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYNF5S
Near Irondequoit, NY 14622
Andres V
Job Details:
06/05/2025
"Unit is turning off when starting a cycle. Theirs a software update I tried to do with GE tool but it kept failing, will have to replace control board; ordrng 1 WD21X30998 (Control board)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Canandaigua, NY 14424
Zach L
Job Details:
06/05/2025
Oven door seal torn; ordrng 1 WPW10535778 (Door seal)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Canandaigua, NY 14424
Zach L
Job Details:
06/05/2025
Replaced diode and tested
We serviced a
WHIRLPOOL DRYER
Model WGD6720RW0
Near Canandaigua, NY 14424
Ben H
Job Details:
06/05/2025
I replaced the burner tube and tested for leaks and there was no leaks. I tested the unit on high medium and low heat and it ignited every time with no issues
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3O
Near Rochester, NY 14621
Andres V
Job Details:
06/05/2025
"Replaced control board, tested on a diag cycle, I then started a normal cycle and watched it fill then advance to wash part."
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VEP4
Near Pittsford, NY 14534
Zach L
Job Details:
06/05/2025
Freezer door intermittently not sealing. Refrigerator gasket tearing.; ordrng 1 W10830046 (RC gasket) and 1 W10443320 (FZ gasket) and 1 W11658403 (FZ rails)
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Rochester, NY 14610
DeVaughn C
Job Details:
06/05/2025
"Customer reports unit would not fill with water. Discovered corrosion on the cold water valve. Cleaned corrosion, then ran diagnostic test. Unit testing good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14610
DeVaughn C
Job Details:
06/05/2025
"Customer reports unit did not finish the last cycle, water standing at the bottom, and lid will not open. Discovered broken wire going to drain pump. Replaced harness. Unit testing good.; used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, NY 14580
DeVaughn C
Job Details:
06/05/2025
"Customer reports unit will not start cycles. F7E1 error code stored. Unit completed diagnostic test cycle with no issues, but will not start cycle in consumer mode. Control board should be replaced. ; ordrng 1 W11513246 (Control), dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Pittsford, NY 14534
Ben H
Job Details:
06/05/2025
The portion of the door panel where the handle is is cracked and it flexes every time you open it. Ordered new panel; ordrng 1 W11416785 (Panel)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Pittsford, NY 14534
Ben H
Job Details:
06/05/2025
"customer stated that during the cycle it would just shut off and go to Done Unit had an f7 E5 error code for a broken shift actuator and when I put the unit in the diagnostic mode when it went to the spin portion it only spun the agitator. I replaced the shift actuator and tested unit and everything works as it should; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pittsford, NY 14534
Ben H
Job Details:
06/05/2025
Replace the control board and tested unit due to pump constantly running whenever there is power to the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB02
Near Henrietta, NY 14467
Ben H
Job Details:
06/05/2025
The seal on the freezer door is not sealing correctly and holding the door shut and the customer says every morning the freezer door is popped open. Ordered new door gasket; ordrng 1 2159072 (Door seal)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Honeoye Falls, NY 14472
Ben H
Job Details:
06/05/2025
"I found that the cam had come loose causing the belt to fall off and break apart. Replace the cam and the belt and tested unit; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
JENN AIR OVEN
Model JJW3830WB01
Near Rochester, NY 14623
Zach L
Job Details:
06/05/2025
"Customer has Jenn Air service plan, no dispatch. No diagnostic work done. Customer will contact service plan and get dispatch"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Penfield, NY 14526
Zach L
Job Details:
06/05/2025
"Deli drawer UI board causing issues. With deli UI disconnected, unit works properly. Customer declined having deli UI replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14607
Zach L
Job Details:
06/05/2025
Ice maker leaking into bin. Needs new ice maker.; ordrng 1 WPW10300022 (Ice maker)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hamlin, NY 14464
DeVaughn C
Job Details:
06/05/2025
Drain pump runs continuously when connected to power. Control board should be replaced due to faulty pressure sensor. ; schdld next appmnt for 6/12 THU AM
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWQ3
Near Brockport, NY 14420
DeVaughn C
Job Details:
06/05/2025
Replaced user interface. Unit testing good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Rochester, NY 14612
Andres V
Job Details:
06/05/2025
"Found door freezer door not closing all the way leaving a gap causing frost build up and higher then normal temps. Took freezer apart cleaned off the frost off rails and bins. Put it back together inspected gasket, door is sealing properly"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Rochester, NY 14616
Andres V
Job Details:
06/05/2025
"Dog agits are worn agitator spins freely, theirs a grinding noise coming from the Gearcase and also the unit does not spin. ; ordrng 1 3360629 (Gearcase) and 1 WP8299642 (Clutch) and 1 WPW10093672 (Agitator complete)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Greece, NY 14616
Andres V
Job Details:
06/05/2025
"Replaced the main harness it included the terminal block. Tested all the burners and both ovens, unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14606
Andres V
Job Details:
06/05/2025
"Tried to cycle ice maker but will not turn, water filter cover clip broke will not stay closed. Customer also has unit set to 42 and is freezing vegetables. Deli drawer would not open correctly, adjusted shelf now its opening and closing.; ordrng 1 WPW10300024 (Ice maker) and 1 WP67006331 (Filter cover) and 1 W10316760 (Thermistor)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Spencerport, NY 14559
DeVaughn C
Job Details:
06/04/2025
"Drain pump runs continuously when connected to power. Pressure sensor has failed, causing the drain pump to run. Endlessly. Control board should be replaced.; ordrng 1 W11607637 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF5A
Near Rochester, NY 14608
Jeff Miceli
Job Details:
06/04/2025
Found water had dripped from the ice maker. Customer said that he cleared some ice from the ice maker itself and water had dripped down. This accumulation stopped the fan from operating so it was not cooling properly. Removed evaporator cover and cleared all Frost from evaporator and fan shroud. Reassembled and unit is operating properly
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rochester, NY 14626
Zach L
Job Details:
06/04/2025
Installed new gearcase and rotor. Calibrated unit and ran full diagnostic cycle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Spencerport, NY 14559
Zach L
Job Details:
06/04/2025
Door gaskets tearing. Replaced gaskets and heated into shape
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Hamlin, NY 14464
Zach L
Job Details:
06/04/2025
Condenser fan rattling intermittently. Installed gasket per service pointer W11757131
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14616
Zach L
Job Details:
06/04/2025
Replaced control. Ran full service cycle.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC1
Near Spencerport, NY 14559
DeVaughn C
Job Details:
06/04/2025
"Replaced detergent dispenser, drain pump, then ran test cycle. Unit testing good."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Hilton, NY 14468
DeVaughn C
Job Details:
06/04/2025
Replaced control and harness. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ00
Near Rochester, NY 14616
Zach L
Job Details:
06/04/2025
Evaporator fan making excessive noise. Unit unable to develop full frost pattern. Needs new evaporator fan and sealed system repair; ordrng 1 WP2169142 (Evap fan blade) and 1 WP2315549 (Evap fan motor) and 1 WPW10143759 (Drier) and 1 WP2188823 (Evaporator) and 1 W11504424 (8x1.8) and 1 W11506620 (8x8) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8) and 1 W11504416 (8.5x6) and 1 W11506635 (Process tube)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Irondequoit, NY 14622
DeVaughn C
Job Details:
06/04/2025
"Drain pump ran continuously when connected to power. Replaced control board, then ran a calibration cycle and diagnostic mode. Unit testing good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rochester, NY 14622
Zach L
Job Details:
06/04/2025
"Customer states during regular cycle, unit stopped at 52 minutes remaining for 10 minutes. Display was on and not flashing. Customer cycled power to unit and restarted cycle. Unit stopped at 22 minutes remaining for 10 minutes. Customer cycled power again, unit was able to finish cycle. No error codes stored. Contacted techline, techline advised replacing UI. SR#7741702338; ordrng 1 W11591400 (UI) and 1 W11680389 (ACU)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
Zach L
Job Details:
06/04/2025
"Defrost issue. Unit will activate forced defrost peroperly, UI not instructing unit to begin defrost cycle. Needs new UI.; rqstng P&A on 1 W11330971 (Stealth UI), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS3
Near Irondequoit, NY 14617
DeVaughn C
Job Details:
06/04/2025
"Customer reports F8E4 error code and unit will not respond to functions. Discovered the overflow sensor switch was not operating correctly, considering there was no water in the overfill tray. Replaced overfill switch, then tested unit in diagnostic mode. Unit completed diagnostic test with no issues. Repair completed successfully."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rochester, NY 14606
DeVaughn C
Job Details:
06/04/2025
"Customer reports unit would not start cycle, only go to wash complete. F7E1 error code displayed upon arrival. Unit would not spin nor agitate in diagnostic mode, only humming could be heard. Discovered the capacitor had failed. Replaced capacitor. Repair completed successfully. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW0
Near Brighton, NY 14620
Ben H
Job Details:
06/04/2025
Customer states that every load she gets a UL error code for an unbalanced load. I was unable to get unit to replicate the issue when I ran a load of towels through a drain and spin. The suspension rods seemed slightly weakened but not enough to throw the whole tub around from my observation. Customer requested that I changed the suspension rods so I did and I tested unit with a load of towels and there were no error codes The floor at the back of the washer seem to have some sort of water damage weakening the floor so I suggested to the customer that maybe if we move the washer forward on the more stable ground it would have better results but the room where the unit is is very small and she wanted to try it without moving it Forward first
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Penfield, NY 14526
Ben H
Job Details:
06/04/2025
I found the hub holding the inner tub down was loose and stripped out causing the tub to be loose and a rattle around causing an off balance load that would stop a spin cycle. I replaced the hub and inspected the tub and the tub seems okay I ran a diagnostic cycle and the tub did not bounce around during the spin; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Walworth, NY 14568
Andres V
Job Details:
06/04/2025
"Installed new harness and tested unit but would not start cycle, checked power unit is getting 120v. Tested power outage to components its not sending voltage. Unit does have F1E1 for Acu failure. Unit will need new control board ; ordrng 1 W11462461 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Manchester, NY 14504
Andres V
Job Details:
06/04/2025
Found gasket not sealing properly and causing frost build up. Used heat gun to help gasket seal. Unit no longer has gaps in gasket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Stanley, NY 14561
Andres V
Job Details:
06/04/2025
"Evap fan was seized, cleaned up all the friost build up and replaced fan. Fan is working properly now ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP"
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS21
Near Geneva, NY 14456
Andres V
Job Details:
06/04/2025
Cusotmer stated unit is heating but just not very well. Spoke to techline they had me run a test of filling cup with 70 degree water and heating up for a minute. Water only got up to 101 which was not hot enough for the minute it was set to. They Reccomend i replace the magnetron. SR 7741702599; ordrng 1 W11578959 (Magnetron)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Newark, NY 14513
Andres V
Job Details:
06/04/2025
"Replaced the control board, unit is now able to start a normal cycle"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Sodus, NY 14551
Andres V
Job Details:
06/04/2025
"Inspected the evaporator found it having a good frost pattern evap fan running, checked the condenser made sure it was clean. Condenser fan is running, took amp draw found it pulling 1 amp. Theirs a service pointer for fill tube issue where water builds up around evap fan and freezes causing a low cool. ; ordrng 1 W11750811 (Tube kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Victor, NY 14564
Ben H
Job Details:
06/04/2025
Unit has two error codes a f7e7 and a f6 E3 for motor unable to reach Target RPM and communication error between HMI and ACU. When I try to run the unit it turns on and will start a cycle but it doesn't spin at all and go straight to Done. Checked at the board and could not find any voltage coming off of the board so I ordered a new control board. I also ordered a motor to have on hand just in case; ordrng 1 W11621180 (Control) and 1 W11195971 (Motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF5A
Near Rochester, NY 14608
Jeff Miceli
Job Details:
06/03/2025
Noise was described as coming from the rear of the freezer. Was no longer making the noise when I arrived but it appeared to be some Frost that built up in the housing of the evaporator fan. The display on the freezer door was failing so it would need a new display. Customer is going to monitor the noise from the freezer and I am to get a price for replacing the display.; rqstng P&A on 1 5304527932 (Interface)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Rochester, NY 14626
DeVaughn C
Job Details:
06/03/2025
"Customer reports unit stopped mid cycle, and then will not drain. F9E1 error code stored. Discovered pigtail for drain pump connector was not seated all the way. Installed pigtail to drain pump properly. Unit testing good."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Webster, NY 14580
Andres V
Job Details:
06/03/2025
"Customer is having same issue as before, unit worked after last repair for a few weeks then issue started again. Theirs no error codes stored, unit runs thru diagnostic cycle ok. Unit does drain water it doesnt seem to be a harness issue.; ordrng 1 W11740022 (Control) and 1 W11481722 (Actuator)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14612
DeVaughn C
Job Details:
06/03/2025
Contacted tech line. Techline agent States Whirlpool will be in touch with the customer. No further repair needed.SR: 7741620269
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Irondequoit, NY 14617
DeVaughn C
Job Details:
06/03/2025
"Unit was full of water with F9E1 error code displayed. Discovered a disconnected ground wire, and drain pump testing out of range. Replaced ground wire connection and drain pump. Repair completed successfully."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14625
DeVaughn C
Job Details:
06/03/2025
"Customer reports unit will not respond to functions. F9E1 error code displayed upon arrival. Drain pump will not function, and diagnostic service mode. Discovered broken connection coming from drain pump. Harness should be replaced. ; ordrng 1 W11448788 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Irondequoit, NY 14609
DeVaughn C
Job Details:
06/03/2025
"Customer reports unit stopped mid cycle, unable to unlock the door with standing water present. Discovered wiring for drain pump was broken. Replace harness. Unit testing good. ; used 1 W11448788 (Harness) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Rochester, NY 14617
Andres V
Job Details:
06/03/2025
"Unit had error code F10E4 for diverter cannot find home position. I started a normal cycle unit worked correctly, I then ran a diagnostic cycle unit still working properly. Cannot get unit to duplicate issue, if customer calls back order W11460946"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14617
Andres V
Job Details:
06/03/2025
"I cannot get unit to duplicate issue while testing it, customer says its intermittent. I checked wiring underneath for broken or cut harness did not see anything Recommend control board.; ordrng 1 W11637581 (Control board)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS
Near Rochester, NY 14612
Andres V
Job Details:
06/03/2025
Unit is having intermittent issue with door switches. Theirs a service pointer for this issue (W11245251). I replaced both switches and tested it. Unit is working properly; ordrng 1 W11244490 (Interlock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rochester, NY 14612
Andres V
Job Details:
06/03/2025
Ice maker was turned off. Showed customer where the power button is and also how to reset it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Rochester, NY 14626
Andres V
Job Details:
06/03/2025
Replaced the ice maker then cycled it. Ice maker called for water and is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB01
Near Rochester, NY 14609
Zach L
Job Details:
06/03/2025
Replaced ice maker. Bail arm rotated to home position and unit filled with water.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Victor, NY 14564
Ben H
Job Details:
06/03/2025
Replaced the heat element And tested unit And made sure there was no leaks; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Rochester, NY 14626
Andres V
Job Details:
06/03/2025
Replaced the control board and belt. Ran a diagnostic cycle then started a normal cycle. Unit is working properly; used 1 W11239857 (Belt) from stock