We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near North Chili, NY 14514
Evan
Job Details: 06/24/2021
Customer stated that unit would not drain. Discovered that drain pump had framing nail inside pump causing impeller not to spin. Removed nail and tested unit. Unit draining as it should. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW4
Near Rochester, NY 14619
Steve
Job Details: 06/24/2021
Ordering Large burners for getting power but not heating. ; ordrng 2 W11396790 (Burner)s
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Rochester, NY 14613
Tanner
Job Details: 06/22/2021
Complaint washer will not start. Plugged in Unit. Control lock is on.Disabled control lock. Following stored errors:F9E1 long drainRan auto diagnostic cycle. Drain pump runs but is not productive. Dissassembled unit amd found pet hair in sump filter. Cleared out sump filter. Retested unit and unit tested good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Tanner
Job Details: 06/22/2021
Complaint of no wash and no drain.Following stored errors:F8E1 long fillRan autodiagnostic and completed without issue. Hot and cold valves good. If customer water supply was insufficent or machine is overloaded it will throw a long fill error. The machine is adding water but water level sensor does not see a change in water level. The unit will cancel the cycle and will make the customer think it did not drain when really it did not wash at all. No repair needed for this unit.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Tanner
Job Details: 06/22/2021
Complaint of no drain/no Wash. Following stored errors:F5E2 lid lock errorRan autodiagnostic and lid lock is heard attempting to lock but never does. When lid does not lock unit will not spin or drain. Replaced lid lock assembly. Tested via autodiagnostic and unit tested good. ; used 1 W11307244 (LATCH) from stock
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Rochester, NY 14618
James
Job Details: 06/22/2021
Replaced user interface and tested fan in diagnostics unit functions properly. ; used 1 Sh15 from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS00
Near Webster, NY 14580
James
Job Details: 06/22/2021
Doors crack when opening. Found door cams cracked. Need closers. ; ordrng 2 WP67003639 (Closer)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Honeoye, NY 14471
Steve
Job Details: 06/22/2021
Found the mullion had come apart and the pivot was loose. Reattached the pivot and reassembled mullion. The door is closing properly now. Customer has service contract and is calling to get dispatch.
We serviced a
JENN AIR REFRIGERATOR
Model JCB2388GRW
Near Webster, NY 14580
James
Job Details: 06/22/2021
Inspected unit found spring came off from damper assembly. Reinstalled spring and damper opened properly. Customer is to monitor.
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Ontario, NY 14519
James
Job Details: 06/22/2021
"Unit intermittent to give grinding noise. Belt frayed and roller sticking replaced dryer repair kit and tested. Unit makes grinding noise once it's hot. Blower wheel contacting vent duct. Need blower wheel. ; ordrng 1 WP694089 (Blower), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
AMANA RANGE
Model AGR6603SFB2
Near Rochester, NY 14605
Evan
Job Details: 06/22/2021
Replacing ignitor due to original ignitor failing to spark. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Canandaigua, NY 14424
Steve
Job Details: 06/22/2021
Replaced all the co tool boards for no ice and temperatures variation causing freezing. Customer is going to monitor.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairport, NY 14450
Steve
Job Details: 06/22/2021
Customer is not happy with water level on deep water wash. Tested washer and found no error codes. Tested in auto diagnostics and manual diagnostics. All functions passed. Filled with towels in washer and the water filled until it was over the top of the towels. Normal operation. No problems found. Calibrated washer. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS1
Near Ontario, NY 14519
James
Job Details: 06/22/2021
"Broiler burns food and bake takes too long. Broiler ignites on the front. Adjusted gas window and tested. Broiler functions properly. Preheated oven after calibration and oven is 50 degrees off. Need burner, tray, and temperature sensor; ordrng 1 WP3195097 (Tray) and 1 W10833885 (Sensor) and 1 WP8054078 (Broiler)"
We serviced a
WHIRLPOOL DRYER
Model 417.80412700
Near Rochester, NY 14621
Tanner
Job Details: 06/22/2021
Replaced door seal and handle. Tested unit and unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32517AB2
Near Fairport, NY 14450
Steve
Job Details: 06/22/2021
"Found the diode had failed causing burning smell and no heat. Quoted for diode. ; rqstng P&A on 1 W11256462 (Diode), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ06
Near Penfield, NY 14526
Steve
Job Details: 06/22/2021
Found the lightbulb had blown. The light bulb was not accessible to customer without tools. Ordering bulb. ; schdld next appmnt for 6/29 TUE !
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Fairport, NY 14450
Steve
Job Details: 06/22/2021
Found the wiring was reversed from L2 to ground causing no heat and customers child had gotten shocked when touching back wall of dryer. Repaired wiring due to safety hazard and the dryer is now heating properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Dansville, NY 14437
Dave
Job Details: 06/22/2021
Replaced actuator. Calibrated unit and ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brockport, NY 14420
David
Job Details: 06/22/2021
There is no cold water supplied to the unit. Customer will have To investigate and correct this before then unit can operate normally.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Webster, NY 14580
David
Job Details: 06/22/2021
Verified leak at dye drier. Replaced drier with fittings. Unit held a vacuum at 340 microns for 15 min. Unit began cooling when charged. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS3
Near Rochester, NY 14616
David
Job Details: 06/22/2021
"Replaced sump and motor assembly due to open wash motor. Unit tested good. 1yr warranty on the repair. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP , used 1 Sh (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Geneseo, NY 14454
Dave
Job Details: 06/22/2021
Items freezing on top shelf called techline SR 7731067153 techline said they are coming out with an updated control . Customer needs to stagger the shelfs and keep short items on the little shelf or remove the shelf . Customer will monitor and call at a later date to see if control is available.
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Walworth, NY 14568
James
Job Details: 06/22/2021
"Unit not finishing spin cycle due to worn hub. Replaced hub and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10820039 HUB , used 1 Sh15 from stock"
We serviced a
MAYTAG RANGE
Model MER8880AS0
Near Rochester, NY 14624
Steve
Job Details: 06/22/2021
Replaced bake element for broken element. The range preheated as expected.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Walworth, NY 14568
James
Job Details: 06/22/2021
Replaced lid and tested lid lock. ; dspstn on spec-tagged invntry: 1 W11259006 LID
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14609
James
Job Details: 06/22/2021
Unit leaking and not dispensing water. Checked water reservoir for being frozen. Replaced filter housing and valve. Tested piercing valve in basement. Found quick connect leaking under freezer. Reconnected and tested. Unit will flow water slowly and not leak. Suspect PEX tubing is kinked in basement ceiling. Plumbing issue
We serviced a
KENMORE WASHER
Model 11027422600
Near Churchville, NY 14428
Steve
Job Details: 06/22/2021
Replaced the block and basket. I he shaking was not as bad but still violent. Removed all the parts and told customer to replaced the washer. ; dspstn on spec-tagged invntry: 1 WP389140 BLOCK
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near West Henrietta, NY 14586
Steve
Job Details: 06/22/2021
Customer stated the refigerator was noisy while running. The refigerator worked as expected while in the home. Tested all functions in diagnostics and found no abnormal noises. Lowered feet to raise front of refigerator for drawers not closing properly and raising the condenser off the floor.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Fairport, NY 14450
Tanner
Job Details: 06/22/2021
"*Service and parts covered under 60 month manufacturer warranty. Proof of purchase attached*Q1 no Q2 no Q3 noComplaint of no operation.Cannot access diagnostic. Confirmed 120 VAC from proper polarized outlet. Power cycled unit. No operation. Dissasembled panel. Confirmed 120 VAC through power cord. Found burn marks on UI board (image attached). Ordering new UI. To return with UI and ACU in case UI failure also damaged ACU. Replace both parts together.; ordrng 1 W11135393 (UI), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS0
Near Penfield, NY 14526
Tanner
Job Details: 06/22/2021
"Q1 no Q2 no Q3 noComplaint of no operation. Unit will blink lights but never fill with water.Ran diagnostic test cycle and completed without issue. Ran regular wash and unit fills with water and runs. Dissassembled unit and inspected UI band. No silver migration present. Measured 1075 ohms resistance through fill solenoid, a valid reading. No repair needed at this time. Customer to continue to monitor."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14610
Tanner
Job Details: 06/22/2021
Q1 no Q2 no Q3 noComplaint of no operation with a red lock symbol on. Custo.er power cycled to make this go away. Customer states they cannot turn on extra rinse. Customer is putting unit into control lock causing this issue. This feature has been pointed out to customer multiple times in prior service calls. Ran autodiagnostic and unit tested good. Customer to pay service fee. Whirlpool no longer paying warranty claims for nom repair.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Rochester, NY 14604
Tanner
Job Details: 06/22/2021
Replaced ACU. Tested via autodiagnostic and unit tested good.
We serviced a
MAYTAG WASHER BE
Model MVWB765FC3
Near Rochester, NY 14612
David
Job Details: 06/22/2021
Replaced console due to intermittent operation. Unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Rochester, NY 14612
David
Job Details: 06/22/2021
Replaced RTV valve and drier due to restriction. Unit tested ok. Comped service fee
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Irondequoit, NY 14609
James
Job Details: 06/22/2021
Replaced top and springs. Calibrated and tested high spin. Unit functions properly. Cold water hose leaking recommend replacing hoses
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hilton, NY 14468
David
Job Details: 06/22/2021
Replaced drain pump and rerouted drain tubing due to long drain. Customer to monitor; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairport, NY 14450
Dave
Job Details: 06/22/2021
Replaced motor in dryer . Tested unit . Tested good
We serviced a
WHIRLPOOL FREEZER
Model WZF79R18DM00
Near Rochester, NY 14610
Dave
Job Details: 06/22/2021
"Found leak in evaporator and drain pan tubing . Replaced evap and compressor. Repaired drain pan tubing . Pressure tested unit and found another leak in the steel line called techline SR 7731064243 . Techline deemed unit unrepairable.; dspstn on spec-tagged invntry: 2 W10896677 COUPLING 6X2 2 W10896678 COUPLER AL BR 6X1.8 , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504416 COUPLER BR 8.5X6 , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10750849 COMPRESSOR"
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS0
Near Rochester, NY 14618
Dave
Job Details: 06/22/2021
Clean light flashing 7 times . Heater circuit error . Ohm out heating element was 13.8 ohms . Checked wiring found where the blue/red wire that goes into control right at the bottom on the board was some discoloration due to heat . Looked over terminals the blue/red terminal looked loose . Tightened that up and tested unit in diagnostics. Heater turn on and unit is running . Another thing that can cause the the clean light to blink is to cold of water . Cleared code and unit tested good ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL
We serviced a
MAYTAG RANGE
Model MGR6600FZ0
Near West Henrietta, NY 14586
Dave
Job Details: 06/22/2021
Replaced the trim vent unit tested good . Left other trim part with customer.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hilton, NY 14468
David
Job Details: 06/22/2021
"Replaced control, latch,and installedNoise suppressor on power cord. Customer to monitor; dspstn on spec-tagged invntry: 1 W11417466 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Rochester, NY 14604
Tanner
Job Details: 06/22/2021
Replaced user interface. Tested via encoder test and unit testd good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Rochester, NY 14607
Evan
Job Details: 06/22/2021
Replacing door due to door being delivered with large dent in front. Replaced door. Unit tested good
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Webster, NY 14580
Evan
Job Details: 06/22/2021
Ordering door glass and outer door frame due to spotting continuing to occur along frame and glass. Ordering door frame and glass ; ordrng 1 W11354870 (DOOR FRAME) and 1 W11455100 (INNER DOOR GLASS )
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Webster, NY 14580
Evan
Job Details: 06/22/2021
Customer stating that unit is failing to respond to commands still. Ordering consoledue to unit displaying f6-e3 error code. Ordering console ; ordrng 1 W11095624 (console)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Webster, NY 14580
Evan
Job Details: 06/22/2021
Customer stated that unit was not responding to commands. Could not check for error codes. Control was unresponsive. Confirmed incoming voltage was 120v. Replaced control and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
Evan
Job Details: 06/22/2021
Customer states that unit is experiencing low ice production since last repair. Customer stated that they have to use max ice setting for unit to produce ice. Called techline to document issue. Ice maker displayed no error codes. Tested all functions of ice maker with techline agent. Ice maker passed all tests. Techline agent recommended adjusting freezer temp down due to low ice production. All other aspects of ice maker are functioning signaling that low ice production ice related to temperature. Adjusted temp. Unit tested good SR:7731061920; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW7800XW4
Near Rochester, NY 14622
Evan
Job Details: 06/22/2021
Customer stating that unit is very noisy while in spin. Discovered that bearing is failing causing issue. Used bearing kit to replace all parts needed. Tested unit after repair. Unit tests good
We serviced a
WHIRLPOOL DISHWASHER
Model WTW310PLAB4
Near Rochester, NY 14609
Evan
Job Details: 06/22/2021
Customer stated that unit was not powering up or responding to commands. Upon inspection discovered that unit was not receiving 120v. Found that connections had burned up where wire nut attachment is underneath unit. Used external power cord to test dishwasher itself unit tested good.
We serviced a
JENN AIR OVEN
Model JGRP536WP01
Near Livonia, NY 14487
Dave
Job Details: 06/17/2021
Unit was not lighting in bake function . Took everything out and tested . Unit lit up . Cleaned ignitor and Burner area . Put one part in at a time and found the last cover was curved in and taking the spark away and acting like a ground . Made adjustments to the pan so it was not curved in anymore . Tested unit multiple times unit tested good . Part number for that is WPW10272546 .ran unit to 350 and waiting for unit to shut off and then turn back on . Unit tested good and has no error codes .
We serviced a
MAYTAG RANGE
Model MER6600FZ1
Near Geneseo, NY 14454
Dave
Job Details: 06/17/2021
Replaced control . Can get unit into diagnostics now and bake and broiler are working now . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC5
Near Caledonia, NY 14423
Dave
Job Details: 06/17/2021
F3E2 inlet water valve error . Installed new water valve . Calibrated unit and ran auto diagnostics. Unit tested good . ; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rochester, NY 14606
Tanner
Job Details: 06/17/2021
"Complaint of noise during use. Ran unit and customer complaint did not manifest. Replaced rollers and idley pulley to address intermittent noise. Observed venting was too long with too many twists. Trimmed approximately 8 feet out of vent. Better air flow will help dry times. ; used 1 349241T (ROLLER-SUPPORT 2PK), and 1 WP691366 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rochester, NY 14609
Tanner
Job Details: 06/17/2021
Q1 no Q2 no Q3 noComplaint of no spin at end of cycle. Following stored errors:F0E5Ran auto diagnostic and during spin slipping of drive hub is heard. Inspected hub and hub is hollowed out. Tines on drive shaft are corrupting way. This caused hub not to interlock with drive shaft. Needs new gearcase and drive hub. Quoted for repair. Customer researching all options.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Rochester, NY 14626
Evan
Job Details: 06/17/2021
Replaced timer due to timer failing to advance. Replaced timer. Tested unit. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WEE745HOFS
Near Rochester, NY 14616
David
Job Details: 06/17/2021
Removed light bulb cover that was sized.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Webster, NY 14580
Tanner
Job Details: 06/17/2021
Q1 no Q2 no Q3 noReplaced ACU. Calibrated via autodiagnostic cycle. Unit completee cycle without issue. Labor reduced from original quote due to complete uninstallation not being necessary.
We serviced a
WHIRLPOOL WASHER
Model MVWC416FW0
Near Irondequoit, NY 14617
James
Job Details: 06/17/2021
Agitator broken off. Replaced agitator and calibrated. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
James
Job Details: 06/17/2021
Bail arm loose connecting to motor. Replaced icemaker and cycled manually. Icemaker filled.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Irondequoit, NY 14609
James
Job Details: 06/17/2021
5 year warranty. Top rusting and leaking. Rust getting into clothes. Tub hits cabinet on spin cycle. Tub hits the floor. Need suspension. ; ordrng 1 W11097645 (Top) and 1 W11130359 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Rochester, NY 14609
James
Job Details: 06/17/2021
Filter stuck in housing. Clip on side of housing came off. Removed filter and reassembled housing. Installed customer supplied filter and flushed it. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Rochester, NY 14621
James
Job Details: 06/17/2021
Unit not cooling. Found evap fan not rotating. Need fan motor. ; ordrng 1 WPW10464673 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Webster, NY 14580
James
Job Details: 06/17/2021
Replaced fill tube and tested heater in diagnostics. Customer is to monitor ice production. ; dspstn on spec-tagged invntry: 1 W11366500 TUBE
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Webster, NY 14580
Tanner
Job Details: 06/17/2021
"Q1 no Q2 no Q3 noComplaint of noise during spin. Following stored errors:F7E6 motor faultRan auto diagnostic and unit locks. During agitation ticking is heard. This is basket spinning not motor agitating. Replaced shift actuator. Upon powering on unit popping is heard and electrical burn smell. New actuator caused a short. Ordering new actuator, ACU, and harness.; ordrng 1 W11417466 (ACU) and 1 W11255099 (Harness lower), dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Tanner
Job Details: 06/17/2021
Q1 no Q2 no Q3 noReplaced ACU. Ran diagnostic cycle and unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14611
Dave
Job Details: 06/17/2021
F9E1 long drain error . Drain filter was plugged . Cleaned drain filter . Tested unit in diagnostics unit tested good. Customer did not know where the filter was show customer how to fix unit if that happens again .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14626
David
Job Details: 06/17/2021
Replaced freezer led module that was shorted. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Pittsford, NY 14534
Steve
Job Details: 06/17/2021
Replaced the actuator for not changing from agitation to spin. The washer tested good. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW0
Near Fairport, NY 14450
Steve
Job Details: 06/17/2021
"Found the heater element open. Ordering heater ; ordrng 1 WP8544772 (Element), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS2
Near Webster, NY 14580
Tanner
Job Details: 06/17/2021
Q1 no Q2 no Q3 noComplaint of dispenser not dispensing rinse aid. Replaced dispenser assembly. Covered under ATEC warranty.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Penfield, NY 14526
Tanner
Job Details: 06/17/2021
"Q1 no Q2 no Q3 noComplaint of start button not working. Inspected start button and button is physically damaged. Able to put unit into diagnostic. No stored errors. Ran LED test and unable to cancel the start LED. Ran auto diagnostic cycle and unit completed cycle without issue. Inspected detergent dispenser and spring mechansm is missing. Needs new console and dispenser.; ordrng 1 W10910626 (Console), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Macedon, NY 14502
Steve
Job Details: 06/17/2021
Replaced motor for not washing dishes. The dishwasher tests good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE
Near Rochester, NY 14624
Evan
Job Details: 06/17/2021
Replacing console due to star button failing to engage unit into cycle. Replaced console. Tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Spencerport, NY 14559
David
Job Details: 06/17/2021
Installed drain pan kit due to frosted evaporator. Replaced fan with harness. Customer to monitor; dspstn on spec-tagged invntry: 1 W11087438 MOTOR-EVAPORATOR and 1 W11457241 PAN-DRIP
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ06
Near Rochester, NY 14622
James
Job Details: 06/17/2021
Complaint that compressor gets loud then unit warms and food thaws. Lights flicker. Unit was functioning upon arrival. Need control. ; ordrng 1 W11353815 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14617
James
Job Details: 06/17/2021
F2e2 error. Disconnected ui and control and reconnected. Problem still occurs. Need ui. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
David
Job Details: 06/17/2021
Replaced noisy damper
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14612
James
Job Details: 06/17/2021
Oven keeps blowing light bulbs. Bulb loose in socket. Front right burner not igniting. Cleaned burner and tested. Replaced bulb and socket. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Rochester, NY 14625
Tanner
Job Details: 06/17/2021
"Q1 no Q2 no Q3 noComplaint of noise during agitation. Following stored errors:F0E3Ran autodiagnostic and grinding is heard during agitation. Removed wash plate and found wash plate has been hollowed out where it sits on gearcase. Gearcase tines are also not uniform. Ordering new wash plate, gearcase and slider. ; ordrng 1 W10902814 (Wash plate) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES1
Near Rochester, NY 14606
Evan
Job Details: 06/17/2021
Customer stating that unit will not run bake cycle. Discovered that control is failing to send voltage to bake element. Ordering control ; ordrng 1 WPW10586736 (CONTROL )
We serviced a
KENMORE DISHWASHER
Model 665.13269K112
Near Rochester, NY 14620
Evan
Job Details: 06/17/2021
Customer stated that unit was leaking. Upon inspection discovered that unit was dripping from diverter. Customer does not want to replaced motor at this time due to age of machine. Collecting service call fee
We serviced a
MAYTAG DRYER
Model MDE6200AYW
Near Rochester, NY 14610
Evan
Job Details: 06/17/2021
"Customer stated that unit is producing noise while in spin. Discovered that idler pulley retainer clip has broken causing pulley to wear unevenly. Also discovered that rollers were. Dry noisy. Ordering rollers, pulley and retainer clip ; ordrng 2 12001541 (ROLLERS )s and 1 WP354987 (RETAINING RING 4 IDLER ) and 1 WP6-3700340 (IDLER PULLEY )"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549LW3
Near Webster, NY 14580
Evan
Job Details: 06/17/2021
Replaced motor and capacitor due to unit failing to engage into spin. Replaced both parts and tested unit. Unit tested good. Please mail copy of receipt to customer ; dspstn on spec-tagged invntry: 1 WP8572717 CAPACITOR
We serviced a
WHIRLPOOL DRYER
Model WED8500DC
Near Rochester, NY 14613
Evan
Job Details: 06/17/2021
Replaced rollers and idler pulley due to unit still producing noise while in spin. Replaced all parts listed. Tested unit for customer unit tested good ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFTMOO
Near Irondequoit, NY 14609
David
Job Details: 06/17/2021
Replaced noisy evaporator fan motor. Unit tested ok
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near Rochester, NY 14617
David
Job Details: 06/17/2021
Replaced control due to failed light triac. Unit tested ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Rochester, NY 14607
David
Job Details: 06/17/2021
"Sr7730948483 pressures did not change in test 40 RTV valve is not functioning. Ordering valve ; ordrng 1 W10865727 (Valve), dspstn on spec-tagged invntry: 1 W10896677 COUPLER BR 6X2 1 W10897193 COUPLER AL 8X2 , and 1 W10897198 STUB EXT 7"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14616
David
Job Details: 06/17/2021
Found unit not cooling due to ice build up near fan. Customer stating door was left open accidentally. Removed ice. Fan tested ok. Customer to monitor
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Rochester, NY 14606
Dave
Job Details: 06/17/2021
Light in freezer not turning on. Bulb socket has power going to it but the light bulb is bad . Found the freezer building up with ice .found the freezer door was not shutting right . Adjusted the hinge and corrected the door . Freezer needs new light bulb WPW10574850
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Rochester, NY 14611
Dave
Job Details: 06/17/2021
"Compressor ohms 5, 6 and 11 . Its good . Compressor is hot and not starting .. pressures equalized at 70 SR 7731025317 called techline . Said unit needs new compressor told him this would be the third compressor and that there is no more steel coming from the cabinet . Techline said could use the copper on there to mount a other drier . Techline transferred me to trade team . SR 7730970303 trade team is going to submit unit for exchange."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Rochester, NY 14611
Dave
Job Details: 06/17/2021
Unit is working and cooling as expected
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Dave
Job Details: 06/17/2021
"F7E1 basket speed fault . Belt had fallen off and cam was stripped . Replaced cam and reinstalled belt . Raised legs on unit . Calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC
Near Henrietta, NY 14467
Dave
Job Details: 06/17/2021
Customer no longer needs service .; dspstn on spec-tagged invntry: 1 W11170706 CONTROL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Fairport, NY 14450
Steve
Job Details: 06/17/2021
The refrigerator was off for five days. Complaint of not cooling. Tested compressor and it was starting properly after power cycle. Possible defrost issue. Rescheduled to inspect next week. ; ordrng 1 W10911102 (Harness bi metal)
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS0
Near East Rochester, NY 14445
Steve
Job Details: 06/17/2021
Replaced cooling fan for F8e0 cooling fan error that was preventing bake. The oven tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14618
Steve
Job Details: 06/17/2021
"Found motor getting power but not running. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Penfield, NY 14526
Steve
Job Details: 06/17/2021
Replaced ui for no sound and erratic operation. The dryer tested good and heated.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, NY 14450
Steve
Job Details: 06/17/2021
Replaced ui and main control for randomly shutting off oven while cooking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Hilton, NY 14468
James
Job Details: 06/16/2021
Gasket falls out. Channel not molded deep enough for gasket to attach. Need door. ; ordrng 1 LW10672972 (Door direct ship.)