Service History 6 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

Unit grinding during agitating. Clutch nut unscrewed and pulley shield contacting pulley. Reinstalled nut and adjusted cover. Calibrated and tested Diagnostics cycle successfully. 30 days warranty on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Webster, NY 14580

James

Job Details: 05/01/2023

F7E1. Unit hums when agitating. Replaced capacitor and calibrated. Unit functions properly. ; used 1 W11395618 (Capacitor) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8949SBB2

Near Webster, NY 14580

James

Job Details: 05/01/2023

Panel selects random cycles when operating. Replaced control panel and tested. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MVWB835DC5

Near Rochester, NY 14626

Andres

Job Details: 05/01/2023

Customer stated unit was not locking. I diagnosed unit found lock had shorted causing unit to turn on and off. I replaced lid lock and tested it. Unit is working properly

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ1

Near Webster, NY 14580

James

Job Details: 05/01/2023

Replaced element and tested. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Webster, NY 14580

James

Job Details: 05/01/2023

Replaced drum and installed foam around blower housing. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near East Syracuse, NY 13057

Chuck

Job Details: 05/01/2023

Replaced control. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Webster, NY 14580

James

Job Details: 05/01/2023

"S2291 parts labor for rails. Middle rails broken at welds. Rh adjuster broken. ; used 1 WPW10546503 (Adjuster), 1 W11259785 (Track), and 1 W11259786 (Track) from stock"

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW3

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

"Unit not heating. Found thermal fuse blown. Replaced fuse and verified operation. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1FR

Near Hilton, NY 14468

Dave L

Job Details: 05/01/2023

Front panel and console are damaged. Ordering both; ordrng 1 W11622500 (Console) and 1 W11416371 (Front panel)

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HSS09

Near Rochester, NY 14610

Andres

Job Details: 05/01/2023

Customer stated fan and light were not coming on. I replaced the control but was still getting same result. Ordering left side control. ; ordrng 1 W11227003 (Control)

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Rochester, NY 14618

Andres

Job Details: 05/01/2023

I replaced the control board on unit. We're unsure of what's going on with this issue. I talked to DF about it and he believes it is a sealed system issue but not sure. Unit is cooling ok in fresh food but not the freezer. Customer states hes had to defrost this unit manually then it would cool fine. It is pulling 137 watts. Customer is to monitor the evap defrost pattern.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Churchville, NY 14428

Andres

Job Details: 05/01/2023

Customer stated unit was not hearing again. I diagnosed unit found wrong fuse and magnatron was put on which caused fuse to pop and not heat. SR 7736297471; ordrng 1 W11256462 (Diode) and 1 W11391712 (Magnatron) and 1 W10832024 (Thermostat) and 1 WPW10574736 (Capacitor)

We serviced a

MAYTAG WASHER

Model mhw8630hw3

Near Spencerport, NY 14559

Andres

Job Details: 05/01/2023

Got SAID code so unit can be connected to WiFi.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

Replaced sump assembly and tested. Unit functions properly.

We serviced a

WHIRLPOOL OVEN

Model KFEG500EBL0

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

"Bake not working. Light bulb dead. 242v to element. Replaced element and bulb. Tested bake cycle successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE , used 1 Sh15, and 1 8009 (Bulb) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Avon, NY 14414

Jeremy

Job Details: 05/01/2023

Customer complaint oven not hot enough. Found that oven is heating properly. Calibrated unit up 15 degrees. Customer to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KTFM404KPS0

Near Livonia, NY 14487

Dave F

Job Details: 05/01/2023

Replaced dishwasher heater according to service pointer . Tested unit. Tested good; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Camillus, NY 13031

Chuck

Job Details: 05/01/2023

Vibration sound coming from unit. After inspecting unit i found that the braided water supply was vibrating on the back panel. I repositioned the water line. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Rochester, NY 14623

Dave L

Job Details: 05/01/2023

"Used evaporator and compressor due to low side leak on the evaporator. Began cooling after repair. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11506619 COUPLER BR 8 , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14624

Dave L

Job Details: 05/01/2023

Repaired connection to defrost heater that was preventing the defrost cycle from running.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKB 0

Near Brockport, NY 14420

Dave L

Job Details: 05/01/2023

Upper rack clip on right side was out of place allowing the top rack to fall. Adjusted clip to allow for proper operation on top rack. Tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Brockport, NY 14420

Dave L

Job Details: 05/01/2023

Replaced torn gaskets

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rochester, NY 14626

Dave L

Job Details: 05/01/2023

Unit was not cooling due to a frosted evaporator coil. Found disconnected heater connector at evaporator. Repaired connection and defrosted the evaporator. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS 1

Near Rochester, NY 14626

Dave L

Job Details: 05/01/2023

Customer concerned with operation of the dishwasher control panel. Found half seated connection from UI to control at the control board. Reseated. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Syracuse, NY 13219

Chuck

Job Details: 05/01/2023

Freezer not cooling. Compressor drawing 1 amp. Evap has a frost pattern. Compressor and fans randomly stop. Control is unresponsive with no lights on. Fans compressor and connections test good. Ordering control W11562260; ordrng 1 W11562260 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hilton, NY 14468

Dave L

Job Details: 05/01/2023

The washer is rinsing everything in hot water. Found that the hoses were reversed. Switched hoses into correct position. Tested ok. P

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM01

Near Scottsville, NY 14546

Jeremy

Job Details: 05/01/2023

"Fresh food section not cooling properly, freezer is proper temp. Damper motor was stuck closed. Ordering damper.; ordrng 1 WPW10594330 (Damper)"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near West Henrietta, NY 14586

Jeremy

Job Details: 05/01/2023

Drain pump is stuck on and door will not unlock. Was able to get unit in diagnostics and to fill. Found that unit is over sudsing. Filled and drained unit a few times. Advised customer to run clean cycle a few more times to flush remaining detergent from tub. Advised to run clean washer cycle regularly with affresh tablets. Unit operating as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Fairport, NY 14450

Jeremy

Job Details: 05/01/2023

Unit not making ice. Found fill tube frozen up. Verified voltage to heater. Heater tested open. Unit needs freezer door (LW11026428). Quoted for freezer door replacement. Repair cost outweighs cost of refrigerator.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Penfield, NY 14526

Jeremy

Job Details: 05/01/2023

"Customer concerned cooktop not level. Found that unit was out of level. Leveled unit and checked cooktop, unit checks good."

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Brighton, NY 14620

Jeremy

Job Details: 05/01/2023

"Door will not unlock and drain pump stays on continuously. Unit does drain. Found some debris in pump and made sure air trap is clean. Unit has faulty pressure switch or control. Unit is stacked and dryer will need to be removed to perform further troubleshooting. Quoted for control and pressure switch. Customer stated they would have dryer removed. Customer will call to authorize repair.; rqstng P&A on 1 W11201286 (Control) and 1 WPW10448876 (SWITCH- WL), states that autho needed"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Spencerport, NY 14559

Jeremy

Job Details: 05/01/2023

New panel is dented. Re ordering panel.; ordrng 1 W10671878 (Panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Victor, NY 14564

Jeremy

Job Details: 05/01/2023

"Freezer not cold enough, fresh food section fine. Found that ambient temperature around unit has been dropping below 50 degrees causing improper cooling. Explained unit should be installed where ambient temp does not go below 55 degrees. Unit operating as designed."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rochester, NY 14624

Andres

Job Details: 05/01/2023

Customer stated unit is not making ice. Diagnosed unit found fill tube to be frozen. Ordering new door. ; ordrng 1 LW11026429 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Rochester, NY 14619

Andres

Job Details: 05/01/2023

Customer stated unit was not cooling in the fresh food section. I found evap harness to be loose and heating element not coming on. Unit needs new harness. ; ordrng 1 W11405276 (Harness)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14619

Andres

Job Details: 05/01/2023

"I replaced the gearcase, rotor, slider, agitator and lid. Calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

MAYTAG DISHWASHER

Model KDFM404KPS0

Near Irondequoit, NY 14617

Andres

Job Details: 04/27/2023

Replaced connector to water valve. Tested unit dishwasher is now working properly.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Hilton, NY 14468

Dave L

Job Details: 04/27/2023

Customer was unable to get a load of wash to complete because the water supply was shut off. Instructed customer on how to properly start the unit. Tested ok when water was supplied

We serviced a

MAYTAG DISHWASHER

Model KDFM404KPS0

Near Irondequoit, NY 14617

Andres

Job Details: 04/27/2023

Reolaced heating element for service pointer. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/27/2023

"Center oval burner slow doesn't ignite. Found that ignitor was misaligned causing spark to not hit gas. Adjusted ignitor, unit tested good."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14621

Andres

Job Details: 04/27/2023

"Customer stated unit is not turning on. This rent a center does not have a 220 plug. I did check door swtich, fuse, start switch and wiring but did not see anything wrong."

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Webster, NY 14580

James

Job Details: 04/27/2023

Unit starts squeaking and vibrating excessively on high spin. Need basket/drum assembly. 10 years parts warranty. Need hoses replaced. ; ordrng 1 8212487RP (Hose)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Rochester, NY 14621

Andres

Job Details: 04/27/2023

Terminal screw and nut where missing. Had extra ones I put on.

We serviced a

KENMORE REFRIGERATOR

Model 596.76572600

Near Rochester, NY 14612

Dave L

Job Details: 04/27/2023

Found unit running but not cooling. High side leak at the drain pan loop. System is likely contaminated. Customer is going to replace

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ1

Near Pittsford, NY 14534

Jeremy

Job Details: 04/27/2023

Unit will not start and has F01 error code. Found that control board has burned out. Control is no longer available. Unit is not repairable.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Webster, NY 14580

James

Job Details: 04/27/2023

Unit leaking into door. Lower spray arm rotating intermittently and middle is not moving. Need pump. ; ordrng 1 WPW10455261 (Sump) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greece, NY 14626

Dave L

Job Details: 04/27/2023

Customer canceled at the door no reschedule

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Rochester, NY 14616

Dave L

Job Details: 04/27/2023

Replaced ice maker due to position switch failure. Tested ok in diagnostics. Cycled power. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Irondequoit, NY 14617

Dave L

Job Details: 04/27/2023

"Water valve continues to fail. Voltage is correct to valve. Ice maker operates normally. Worked with DF for parts order ; ordrng 1 W11666461 (Tube) and 1 W10795418 (Tube) and 1 W11346622 (Filter housing) and 1 W11431179 (Tube) and 1 W11043763 (Control), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rochester, NY 14623

Dave L

Job Details: 04/27/2023

Customer had found water on the MVWB765FW3 floor after last load. Found drain hose clamp incorrectly placed allowing water to leak during drain reseat clamp tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Ontario, NY 14519

James

Job Details: 04/27/2023

Replaced acu and ui. Tested diagnostics cycle successfully.

We serviced a

MAYTAG DISHWASHER

Model WDF540PADM3

Near Fairport, NY 14450

Jeremy

Job Details: 04/27/2023

"Found that wash motor has failed, control is operating properly. Replaced pump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS3

Near Spencerport, NY 14559

Andres

Job Details: 04/27/2023

"Replaced lower spray arm and door seal. Tested unit, dishwasher is working properly."

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near West Henrietta, NY 14586

Dave F

Job Details: 04/27/2023

Replaced door switch and tested unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Fairport, NY 14450

James

Job Details: 04/27/2023

Unit was stuck in defrost mode. Reset power and it began cooling. Customer is to monitor.

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS22

Near Webster, NY 14580

James

Job Details: 04/27/2023

Porcelain support bracket was broken and element is hanging. Need support. ; ordrng 1 W10909479 (Support)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near West Henrietta, NY 14586

Dave L

Job Details: 04/27/2023

Replaced compressor and pre cooler due to high side leak. Tested ok; dspstn on spec-tagged invntry: 1 W11504423 COUPLER AL 8X2 and 1 WPW10143759 DRIER-UV DYE

We serviced a

MAYTAG DRYER

Model MED6630HW0

Near Penfield, NY 14526

James

Job Details: 04/27/2023

Unit not heating. Element open. Replaced element and tested. Unit functions properly. One year warranty on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Jeremy

Job Details: 04/27/2023

"Freezer not defrosting. Replaced control for no auto defrost. Called techline, advised to replace UI SR 7736275790. Ordering UI.; rqstng P&A on 1 W11330971 (UI)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Macedon, NY 14502

Jeremy

Job Details: 04/27/2023

Door glass visibly damaged in packaging. Unpacked unit and found that cooktop is damaged and will not sit level. Manifold trim is bent. Console is bent and leaning forward. Left side panel is bent and dented. Bottom door is bent and will not open. Repair is not cost effective.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Victor, NY 14564

Jeremy

Job Details: 04/27/2023

"Unit will not start and motor just hums. Found capacitor tests open. Replaced capacitor, unit tested good.; used 1 W11428524 (CAPACITOR) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Victor, NY 14564

Jeremy

Job Details: 04/27/2023

Replaced burner and ignitor for intermittent broiler operation. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14619

Andres

Job Details: 04/27/2023

Customer stated unit was not dispensing water or making ice. I diagnosed unit found reservoir was empty and they didn't hold down water dispenser to fill it. Water line has a leak need new reservoir ; ordrng 1 W10801011 (Reservoir)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14624

Dave L

Job Details: 04/27/2023

Repaired UI that was flexing out of its brackets when trying to utilize the start and cancel buttons. Tests ok.

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Penfield, NY 14526

James

Job Details: 04/27/2023

"Unit not tumbling due to broken belt. Replaced belt and rollers. Unit functions properly. One year warranty on repair. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

ROPER WASHER

Model RAX7245KQ0

Near Rochester, NY 14619

Andres

Job Details: 04/27/2023

Customer stated unit was not spinning out. I diagnosed unit found bad lid switch. Replaced it and tested unit. Unit is working properly.

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Rochester, NY 14624

Andres

Job Details: 04/27/2023

Replaced UI and tested it. Unit responds to commands now. While putting knobs back on noticed a cracked one that was not staying on. ; ordrng 1 W11156487 (Knob)

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Rochester, NY 14618

Andres

Job Details: 04/27/2023

Ordered wrong evap harness ordering correct one ; ordrng 1 W11452196 (Evap harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Syracuse, NY 13208

Chuck

Job Details: 04/27/2023

Door not sealing. After inspecting unit i found that the tabs on the gasket for the mullion are torn. Ordering gasket W11456682; ordrng 1 W11456682 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Syracuse, NY 13212

Chuck

Job Details: 04/27/2023

Freezer gasket not sealing. I confirmed the issue. I reform the freezer gasket. Left part with customer. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cicero, NY 13039

Chuck

Job Details: 04/27/2023

"Customer stated that unit is leaking. Error code F8E4. I removed water from drip pan. After running a diagnostic cycle i discovered an extreme amount of suds indicating that dish soap was introduced to the unit, i found that the water was coming from the venting. I explained to the customer about the issue with using anything other then dishwasher detergent in the unit. I started a normal cycle with a tablespoon of olive oil to remove suds and asked customer to let the cycle complete. Left part with customer. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Clay, NY 13041

Chuck

Job Details: 04/27/2023

Ice maker tested bad. Replaced ice maker. Cycled unit. Unit tested good

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Clay, NY 13090

Chuck

Job Details: 04/27/2023

Fresh food compartment and freezer compartment not sealing. I reformed both gaskets. Unit tested good

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Baldwinsville, NY 13027

Chuck

Job Details: 04/27/2023

"Unit not heating. Heating Element tested bad , replaced element. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14624

Dave L

Job Details: 04/27/2023

The customer is having an issue with the tub making contact with the cabinet during spin. Leveled unit. Ran quick wash to verify. Unit tested ok

We serviced a

KITCHENAID DISHWASHER

Model KTFM404KPS0

Near Livonia, NY 14487

Dave F

Job Details: 04/27/2023

Screws on inner panel backed out and the seal popped out so the door wont close. Fixed unit . Unit has not had pointer done for heating element W11540964

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14607

Andres

Job Details: 04/27/2023

Installed new brackets on third rack. Unit is working properly.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Rochester, NY 14616

James

Job Details: 04/27/2023

Replaced infinite switch and tested element. Element is cycling properly.

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near West Henrietta, NY 14586

Jeremy

Job Details: 04/27/2023

"Shifter arm is stuck and makes continuous clicking noise. Unit will not start a cycle. Replaced shifter, unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMN WASHER

Model NTW4516FW4

Near Auburn, NY 13021

Chuck

Job Details: 04/26/2023

"Unit stuck in wash cycle. Error codes F8E1 and F7E5. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the units control blanked out when it was time to spin. Ordering lower harness W11448788, actuator W11481722, capacitor W11428524, motor W10890624 and control W11603811; ordrng 1 W11448788 (Lower harness) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W10890624 (Motor) and 1 W11603811 (Control), used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9550WWOO

Near Rochester, NY 14612

Dave L

Job Details: 04/26/2023

Washer displays f21 long drain error and SUD error. Ran diagnostics.Found complete restriction at pump filter. Cleaned filter and verified the pressure hose was not obstructed tested.Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, NY 14616

Dave L

Job Details: 04/26/2023

Customer canceled at the door. No reschedule ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Penfield, NY 14526

James

Job Details: 04/26/2023

Unit leaking into ff section due to clogged defrost drain. Removed duck bill and installed drain tube. Cleaned drain with steamer. ; used 1 W10619951 (Tube) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Rochester, NY 14623

Dave F

Job Details: 04/26/2023

Freezer door switch was frozen . Humidity control was not on could cause some moisture to get into freezer turned on and cleaned up ice . Customer will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Fairport, NY 14450

James

Job Details: 04/26/2023

Replaced jazz board and ran short defrost. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Macedon, NY 14502

Jeremy

Job Details: 04/26/2023

Replaced faulty fan motor and plenum. Unit tested good.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Rochester, NY 14626

Dave L

Job Details: 04/26/2023

Customer concerned with self clean performance and storage drawer off track. The installed storage drawer properly. Verified steam clean function operates as designed

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Fairport, NY 14450

Jeremy

Job Details: 04/26/2023

"Customer complaint of upper rack rolling out, smell of burnt plastic and unit not completing cycles. Found no stored error codes. Found burnt piece of plastic under heating element causing smell. Diagnostic cycle completed without error. Upper rack is bouncing out due to it being pushed in too hard. Explained to gently push rack in to prevent bounce back. Unit operating as expected.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Webster, NY 14580

James

Job Details: 04/26/2023

Replaced motor and blower and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJB00

Near Auburn, NY 13021

Chuck

Job Details: 04/26/2023

"Frost building up in freezer compartment. After inspecting unit i found the bottom hinge was not installed correctly causing the freezer door not to seal, i uninstalled doors and hinges then reinstalled. Removed all Ice/frost with steamer. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

James

Job Details: 04/26/2023

Unit squeaking during cycle. Quoted dryer repair kit. Appliance 2\2. ; ordrng 1 4392067 (Kit)

We serviced a

CROSLEY WASHER

Model VAW3584GW2

Near Pittsford, NY 14534

Jeremy

Job Details: 04/26/2023

Customer stated there is standing water in tub after cycle completes and not filling with hot water. Explained that unit adds cold water even when hot is selected. Ran unit on normal cycle with laundry. Cycle completed without error. Found that sink where unit drains is backing up with water and going above drain hose. Advised customer to remove debris from sink drain and put lint screen on drain hose to prevent further backups. Unit operating as expected ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Williamson, NY 14589

James

Job Details: 04/26/2023

Replaced manifold and tested burners. Unit functions properly.

We serviced a

ROPER DRYER

Model REX5634KQ1

Near Rochester, NY 14616

Dave L

Job Details: 04/26/2023

ReplacedBroken drum belt. Rollers and idler were ok. Tested good; used 1 661570V (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Auburn, NY 13021

Chuck

Job Details: 04/26/2023

Replaced dispenser assembly housing. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model kdte204kps1

Near Marcellus, NY 13108

Chuck

Job Details: 04/26/2023

Customer stated that unit is starting a cycle but then stops and drains. Error code F7E1-wash motor failure. Connections tested good at motor and control. Ordering sump assembly W11460946 and control W11629914; ordrng 1 W11460946 (Sump assembly) and 1 W11629914 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Rochester, NY 14625

Jeremy

Job Details: 04/26/2023

Unit made some ice after repair but production is extremely slow. Verified icemaker cycles and fills and ice box fan operating. Adjusted freezer temp to -5 and advised customer to fill freezer with more items in order to maintain temps better. Customer to monitor. If problem persists order control and icemaker.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Fairport, NY 14450

Jeremy

Job Details: 04/26/2023

Replaced sump for diverter leaking. Repaired connectors to diverter due to corrosion. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL1

Near Pittsford, NY 14534

Jeremy

Job Details: 04/26/2023

Door handle falling off. Found door pegs out of alignment and set screws loose. Adjusted pegs and tightened set screws. Handle is now secure.