We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR1WS
Near Utica, NY 13502
Chuck G
Job Details: 03/12/2024
"Replaced idler pulley, nut cap, belt and motor/blower assembly. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Webster, NY 14580
Andres V
Job Details: 03/12/2024
Replaced the faucet switch went to install bezel and noticed plastic clips are broken. Reordering bezel. ; ordrng 1 W11550898 (Bezel)
We serviced a
GE WASHER
Model HTW240ASK4WS
Near Hilton, NY 14468
Dave L
Job Details: 03/12/2024
Unit spins poorly due to a worn gear case bearing. Customer declined to repair
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Rochester, NY 14624
Dave L
Job Details: 03/12/2024
Issue remains ordering burner switch and Ignitor. ; ordrng 1 WE04X24554 (Switch) and 1 WE11X35317 (Burner) and 1 WE4M449 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Whitesboro, NY 13492
Chuck G
Job Details: 03/12/2024
Customer stated that the freezer gasket is falling out. After inspecting unit i found that the freezer gasket and portions of FF gasket had become uninstalled-i reinstalled freezer and fresh food gasket. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Whitesboro, NY 13492
Chuck G
Job Details: 03/12/2024
Customer stated that unit is throwing a FL code. Error code F8E1-long fill. After inspecting the unit i found that the cold water valve was barely open causing poor water flow and hot water was turned off-i opened both valves fully then ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Webster, NY 14580
Andres V
Job Details: 03/12/2024
"Replaced light switch on unit. Tested it out, light now turns on and off."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Whitesboro, NY 13492
Chuck G
Job Details: 03/12/2024
Customer stated that the crushed ice button on UI is not working. I verified issue & UI tested bad-replaced UI. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Chittenango, NY 13037
Chuck G
Job Details: 03/12/2024
"Customer stated that the unit is still not spinning out, clothes coming out wet. Error code F9E1-long drain and F3E2-pressure fault. After inspecting unit i found that the control and the inlet valve tested bad. Ordering valve W11038689 and control W11458145; ordrng 1 W11038689 (Valve)"
We serviced a
MAYTAG MICROWAVE
Model MMV4205DW1
Near Cazenovia, NY 13035
Chuck G
Job Details: 03/12/2024
Customer stated that unit is not shutting off and turntable is not moving. Error code F1E4-ACU failure. After inspecting unit i found that the control tested bad. Unit needs control W10686543 which is NLA. Called safety SR#7738591760.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB07
Near Rochester, NY 14606
Dave L
Job Details: 03/12/2024
Ice maker fill tube chute was dripping into fan housing. Sealed top of chute to prevent ice from building near fan.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14619
Dave L
Job Details: 03/12/2024
Drain pump is open. Ordering pump and harness ; ordrng 1 W11396717 (Drain pump) and 1 W11568984 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rochester, NY 14625
Dave L
Job Details: 03/12/2024
Replaced control and UI due to non responsive buttons
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS-5
Near East Rochester, NY 14445
Andres V
Job Details: 03/12/2024
I saw that unit did not work properly when I got there. I took off the control panel and started doing some test when unit startd working correctly. I tested multiple times and could not get it to duplicate issue. I believe unit has either a pinched wire of connector not making contact at control board. Customer is to monitor unit if she calls back with same issue order W11182110
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14618
Andres V
Job Details: 03/12/2024
Checked drip tray and did find some water in it. I cleared out tray and ran a diagnostic cycle but did not see any water leaking. I then ran a normal cycle and watched unit but still did not see any water leaking. I recommendes customer leaves kick plate off and run a full cycle with dishes and check drip tray
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Rochester, NY 14618
Andres V
Job Details: 03/12/2024
"Tested unit out to see where it was leaking from, found it leaking from the middle of the door. When using clear door spray arm checked good. I could not pin point issue on why it was leaking but seemed that inner door is not sealing correctly. Customer wants to look at new dishwashers but if she does call back for repair order W11513971,WP8269259"
We serviced a
GE WASHER
Model HTW240ASK6WS
Near Pittsford, NY 14534
Andres V
Job Details: 03/12/2024
I installed new parts but could not get clutch and pulley to separate enough so teeth don't make contact and grind. Shifter does not seem to lift clutch high enough to separate from pulley. Ordering new clutch. ; ordrng 1 WH03X30517 (Shifter) and 1 WH05X24185 (Clutch)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MW0
Near Rochester, NY 14608
Dave L
Job Details: 03/12/2024
Replaced open Ignitor. Tests ok. ; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14606
Dave L
Job Details: 03/12/2024
Unit has a broken strike. Replaced strike. Tests ok. ; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Irondequoit, NY 14617
Dave L
Job Details: 03/12/2024
Replaced sump and spray arms due to poor cleaning. Tests ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Rochester, NY 14626
Dave L
Job Details: 03/12/2024
Replaced drain pump due to an open winding. Tests ok.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Rochester, NY 14626
Dave L
Job Details: 03/12/2024
Replaced open bake Ignitor. Preheated oven to test ; used 1 12400035 (IGNITOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Rochester, NY 14623
Andres V
Job Details: 03/12/2024
Wash pump is not working properly. Pump is getting voltage but not turning. Unit needs new sump and pump ; ordrng 1 WPW10605057 (Sump and pump)
We serviced a
GENERAL ELECTRIC OVEN
Model JVM3160DF9BB
Near Hannibal, NY 13074
Anthony V
Job Details: 03/12/2024
Customer states that turntable only works half the time ordering WB26X10226 turn table motor; ordrng 1 WB26X10226 (Turntable motor)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fulton, NY 13069
Anthony V
Job Details: 03/12/2024
Installed high limit switch and ran for 4 seconds and gave me F4E1 code reference #7738562432. Was on the phone with tech line for 40 minutes determined that there is a issiue with the house connection
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Central Square, NY 13036
Anthony V
Job Details: 03/12/2024
Washer goes from sense to done found that capaciter tested bad installed capaciter w11395618 truck stock ran washer unit tested good ; used 1 W11395618 (Capaciter) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cicero, NY 13039
Anthony V
Job Details: 03/12/2024
Installed electric control lid latch strike lower harness. Drainpump ran washer unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Fayetteville, NY 13066
Anthony V
Job Details: 03/12/2024
Found that actuater tested bad. Installed new actuater wpw10006355 truck stock ran washer normal operations unit tested good ; used 1 Wpw10006355 (Actuater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Minoa, NY 13116
Anthony V
Job Details: 03/12/2024
Customer. Was worried about refrigerator. Running a lot. And not running when door was open. Refrigerator with normal working condition advised customer that compressor shouldn't run when door is open. And advised customer that water filter needs too be changed every 6 months. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Syracuse, NY 13203
Anthony V
Job Details: 03/12/2024
Found that the diffuser tested bad and was making vibration noise installed new diffuser w11164593 no vibration unit tested good; used 1 W11164593 (Diffuser) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near West Henrietta, NY 14586
Andres V
Job Details: 03/12/2024
Replaced one of the top lights in fresh food section. All lights are working now. ; used 1 W11462342 (MODULE-LED) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB01
Near Williamson, NY 14589
Anthony V
Job Details: 03/11/2024
Found that icemaker is working properly customer complaint was that it was clumping up in the ice bin ice cubes looked like normal size which was normal when I arrived.i cycled icemaker which worked like intended I helped customer pull refrigerator out too clean coils in the back
We serviced a
WHIRLPOOL DRYER
Model WED9500TCO
Near Ontario, NY 14519
Anthony V
Job Details: 03/11/2024
Found error code F1 which is primary electric control. Electric control is discontinued NLA customer
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Salina, NY 13088
Chuck G
Job Details: 03/11/2024
Customer stated that lid is not latching. Error code F5E1-lid switch fault. After inspecting unit i found that the lid lock tested bad. Replaced lid lock. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Webster, NY 14580
Anthony V
Job Details: 03/11/2024
W11614514 electric control ; ordrng 1 W11614514 (Electric control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Webster, NY 14580
Anthony V
Job Details: 03/11/2024
Installed module and lights kit Lights working now unit tested tested good; dspstn on spec-tagged invntry: 1 W11683243 MODULE PACK OF 12
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Salina, NY 13088
Chuck G
Job Details: 03/11/2024
"Customer stated that unit is not making ice. After inspecting unit i found that the drain tube was clogged causing ice buildup so the door was unable to fully close, found fill tube was frozen. I replaced IM, cleaned out drain tube, removed ice from drain and freezer compartment. I cycled unit and explained to the customer to give the unit 72 hours to start making ice. Unit tested good"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Syracuse, NY 13214
Chuck G
Job Details: 03/11/2024
Customer stated that he can hear a grinding sound. After inspecting unit i found that the blower wheel was cracked-replaced blower wheel. Left part with customer. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Clay, NY 13041
Chuck G
Job Details: 03/11/2024
Customer stared that unit is not spinning out a load of laundry. Error codes F7E1-basket speed fault and F0E5-off balance load. After inspecting the unit i discovered that the hub tested bad. I quoted customer to replace the hub and gearcase but they declined the repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Syracuse, NY 13224
Chuck G
Job Details: 03/11/2024
Customer stated that the unit stopped making ice for one day but has since been making ice as expected. No codes. I ran all diagnostic tests on IM-IM passed all tests. Freezer temp .04 and ff temp 36.7. I suggested to the customer to replace water filter. Unit tested good
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Syracuse, NY 13215
Chuck G
Job Details: 03/11/2024
Replaced top bearing assembly. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hamlin, NY 14464
Dave L
Job Details: 03/11/2024
Replaced cap due to sense to done. Tests ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14612
Dave L
Job Details: 03/11/2024
Replaced control and harness due to unit being unresponsive. Ran load size calibration. Tests ok. ; dspstn on spec-tagged invntry: 1 W11568984 HARNS- WIRE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Webster, NY 14580
Andres V
Job Details: 03/11/2024
Installed new UI on unit. Unit is now responding to commands and washing
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Rochester, NY 14612
Dave L
Job Details: 03/11/2024
Ordered serviceable parts based on customer photos. ; ordrng 1 W10198745 (Cover) and 1 WPW10441804 (Slide) and 1 WPW10441805 (Alize) and 1 W10902192 (Liner)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Rochester, NY 14625
Andres V
Job Details: 03/11/2024
"Replaced the sump and pump on unit. Tested it out, unit is now washing properly"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0 IS
Near Rochester, NY 14612
Dave L
Job Details: 03/11/2024
Washplate is damaged and wont couple with agitator. Returning with washplate ; ordrng 1 W11510461 (Washeplate)
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14612
Dave L
Job Details: 03/11/2024
Unit spins poorly. Found oil under gear case and excess travel on suspension. Ordering rods and gear case; ordrng 1 WH03X34937 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH01X27538 (Belt) and 1 WH03X35578 (Suspension rods)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Webster, NY 14580
Anthony V
Job Details: 03/11/2024
Found that on bake temp d is about degrees too low recalibrated oven ran oven it came up to 375 but not everytime ran oven 3 separate times with different temps.ordering electric control W11594224 electric control ; ordrng 1 W11594224 (Electric control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14617
Dave L
Job Details: 03/11/2024
Unit drains out while running due to drain hose being run through the floor with no air break. Customer will have to re plumb drain. Tests ok otherwise
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0 IS
Near Rochester, NY 14612
Dave L
Job Details: 03/11/2024
Washplate is damaged and wont couple with agitator. Returning with washplate ; ordrng 1 W11510461 (Washeplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Rochester, NY 14616
Dave L
Job Details: 03/11/2024
"Unit will not cool/ is noisy. Found broken evap fan. No frost pattern. Ordering fan, comp, and evap; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evap) and 1 WP2169142 (Fan blade) and 1 WPW10128551 (Fan motor) and 3 W11504416 (8.5/6)s and 1 W11504445 (4-5) and 1 W11504448 (5-1.8) and 1 W11504429 (7.5-6) and 1 W11504415 (8.5-8) and 1 W11506621 (6mm)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14613
Anthony V
Job Details: 03/11/2024
Washer going from sense to done. Found that the capaciter tested bad replaced capaciter W11428524 truck stock ran washer normal operation and found no leaks out of drain pump or water supply lines found sunflower seeds inside tub also removed obstruction ; used 1 W11428524 (Capaciter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Webster, NY 14580
Anthony V
Job Details: 03/11/2024
Installed new door fixed handle also unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Rochester, NY 14610
Andres V
Job Details: 03/11/2024
"Found noise to be fan hitting ice. I defrosted evaporator completely and noticed that defrost sensor was loose and not hugging copper tubing. I did test out sensor and heater. Readjusted sensor, unit is working properly now."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Rochester, NY 14625
Andres V
Job Details: 03/11/2024
Could not get unit to duplicate issue. UI was working properly and responding to commands. Unit had no error codes and ran a diagnostic cycle successfully. If customer calls back with same issue order WPW10463516
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near East Rochester, NY 14445
Andres V
Job Details: 03/11/2024
"Replaced the control board on unit, lights turned on and unit is now responding to commands and working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14608
Dave L
Job Details: 03/11/2024
"Replaced evap fan, secured heater to drain pan, and removed ice from freezer. ; dspstn on spec-tagged invntry: 1 W11369036 MOTOR- EVAP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Webster, NY 14580
Anthony V
Job Details: 03/11/2024
Dishwasher isn't washing at all filling but not washing found needs a sump and pump customer is replacing dishwasher
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVSSO
Near Webster, NY 14580
Anthony V
Job Details: 03/11/2024
Found that left side door hinge was broke. Customer already had. Purchased door hinge installed door. Hinge unit teste good
We serviced a
GE OVEN
Model JGBS86SP1SS
Near Rochester, NY 14624
Dave L
Job Details: 03/11/2024
Replaced lower oven door glass. Tests ok. ; used 1 Sh15 (Sh) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS05M
Near Churchville, NY 14428
Dave L
Job Details: 03/11/2024
"Right side gasket torn. Gasket pre ordered did not match mod/ser. Ordering gasket ; ordrng 1 W10830162 (Gasket), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Rochester, NY 14620
Andres V
Job Details: 03/11/2024
Panel and right end cap are damaged will need replacement so unit works properly ; ordrng 1 W11219370 (Right end cap) and 1 W11175525 (Control panel) and 1 72017 (White touch up paint)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Rochester, NY 14620
Andres V
Job Details: 03/11/2024
Door won't close easily have to push it hard to get it to latch. Recommended replacing latch on unit. ; ordrng 1 5304525219 (Door latch)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Syracuse, NY 13209
Chuck G
Job Details: 03/11/2024
Customer stated that the unit is not shutting off after the cycle is completed. No codes. After speaking with customer i have determined that what the customer is hearing is the vent fan running-i explained to the customer that is normal. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hamlin, NY 14464
Dave L
Job Details: 03/07/2024
"Replaced fan, harness and thermistor due to defrost issue. Customer to monitor"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fulton, NY 13069
Anthony V
Job Details: 03/07/2024
Installed heating element electric control lower harness. High limit switch tested bad ordering high limit switch WP8557403. Dryer was taken apart since my last visit ; ordrng 1 WP8557403 (High limit switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMDB00
Near Pennellville, NY 13132
Anthony V
Job Details: 03/07/2024
Found that wire was off start device. For the compressor Reinstalled wire on start device start Compressor. Started like normal discharge line was warm took temps after running for 20 minutes. Refregerater was 37 freezer was coming down to temp freezer was at 17 degrees unit tested good
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Pittsford, NY 14534
Andres V
Job Details: 03/07/2024
"Control board was getting 120v I disconnected power then plugged it back in, all lights on UI lit up and is responding to commands. I suggested customer still gets control board replaced to prevent this issue from happening again ; ordrng 1 WD21X24901C (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 03/07/2024
Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Pennellville, NY 13132
Anthony V
Job Details: 03/07/2024
Installed new gasket truck stock w11177741 ran dishwasher ; used 1 W11177741 (Gasket) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cicero, NY 13039
Anthony V
Job Details: 03/07/2024
Found same issiue. Washer worked for 2 1/2 weeks customer did 7 loads of laundry. And then drainpump locked up again. Called tech line tested voltage too motor and only getting 2.0 should be getting at least 7 W11700916 latch w11457841 strike w11624943 electric control w11396717 drainpump w11568984 lower harness reference # 7738630467; ordrng 1 W11700916 (Latch) and 1 W11457841 (Strike) and 1 W11624943 (Electric control) and 1 W11396717 (Drainpump) and 1 W11568984 (Lower harness)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Clay, NY 13041
Anthony V
Job Details: 03/07/2024
Customer was worried that clothes were coming out wet found that spin cycle was only on first setting turned it all the way up and ran washer unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Rochester, NY 14625
Andres V
Job Details: 03/07/2024
Could not remove dishwasher from cabinet to do work. Customer is going to figure out how to get it out by the time we come back. ; dspstn on spec-tagged invntry: 1 W11259786 TRACK
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Rochester, NY 14616
Dave L
Job Details: 03/07/2024
Cleaned clogged defrost drain and removed ice from freezer
We serviced a
KENMORE WASHER
Model 796.41002.610
Near Webster, NY 14580
Andres V
Job Details: 03/07/2024
Drain pump is getting power but it is seized and won't turn. Unit needs new pump; ordrng 1 4681EA2001T (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Penfield, NY 14526
Andres V
Job Details: 03/07/2024
Replaced the control board and tested both ovens. Ovens are heating up now and working properly
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14616
Dave L
Job Details: 03/07/2024
Found tub out of round and transmission leaking oil. Ordering drive system and basket; ordrng 1 W10811960 (Tub) and 1 W11393685 (Gear case) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10734521 (Slider)
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Penfield, NY 14526
Andres V
Job Details: 03/07/2024
Installed new UI panel and tested it. Ran a diagnostic cycle successfully and also started a normal cycle. Unit is now washing properly
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Rochester, NY 14616
Dave L
Job Details: 03/07/2024
Replaced worn belt idler. Tests ok. ; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Irondequoit, NY 14622
Dave L
Job Details: 03/07/2024
Customer was unable to get the washer to start consistently. Found that that the customer was not completely pressing the start button in causing the UI to remain in its idle state. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14621
Dave L
Job Details: 03/07/2024
Thawed frozen water reservoir. Water and ice began to work.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Victor, NY 14564
Andres V
Job Details: 03/07/2024
"Called customer to inform her I was on my way, she told me she no longer needed service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB04
Near Pittsford, NY 14534
Andres V
Job Details: 03/07/2024
Used heat gun to help gasket seal better and prevent warm air entering unit. Gasket is now sealing all the way around
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pittsford, NY 14534
Andres V
Job Details: 03/07/2024
Replaced sump and pump then tested unit on a diagnostic cycle. Unit is now washing properly
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near West Henrietta, NY 14586
Andres V
Job Details: 03/07/2024
Replaced broken lid strike and tested it. Unit is now locking ; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Syracuse, NY 13208
Chuck G
Job Details: 03/07/2024
Replaced lid. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Clay, NY 13041
Anthony V
Job Details: 03/07/2024
Found that on regular dry cycle runs fine was worried about redrying cloths. And timed dry would only dry for 3 minutes found a loose wire on the cutoff ran dryer on timed dry setting. Unit. Tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Syracuse, NY 13212
Anthony V
Job Details: 03/07/2024
Installed. Electric control and water valve ran washer filling like normal. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Dave L
Job Details: 03/07/2024
Compressor has a locked rotor. Ordering compressor ; ordrng 1 W11635510 (Compressor) and 2 W11504431 (7-5)s and 2 W11504417 (8.5-6)s and 2 W11504430 (7-6)s and 2 W11504415 (8.5-8)s and 2 W11504416 (8.5-6)s and 1 876765 (Tubes) and 1 W10898074 (Prep) and 1 W10898079 (Emery cloth) and 2 W11506619 (8mm)s and 2 W10913906 (Process stub)s
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Baldwinsville, NY 13027
Anthony V
Job Details: 03/07/2024
Found that thermostat tested bad replaced cutoff and thermostat truck stock 279816 unit tested good; used 1 279816 (Html cutoff) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Baldwinsville, NY 13027
Anthony V
Job Details: 03/07/2024
Fixed. Crisper drawers and freezer drawer. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Baldwinsville, NY 13027
Anthony V
Job Details: 03/07/2024
Found that spring on the lever came loose reinstalled spring. Checked crushed ice out of door crushed ice came out of door customer was worried about door not being level releveled right side door unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Syracuse, NY 13205
Chuck G
Job Details: 03/07/2024
"Replaced control, actuator, cam, belt and lid lock. Calibrated control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Syracuse, NY 13219
Chuck G
Job Details: 03/07/2024
"Customer stated that the clothes are coming out wet. Error code F9E1-long drain. I ran a diagnostic cycle and the unit is operating as intended but found that the hot water was connected to the cold-I disconnected hoses and reinstalled them correctly. After speaking with customer i discovered that the issue is too much detergent- i explained to the customer about how much HE detergent to use, how to load the unit and about cycle selection. Unit tested good"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Syracuse, NY 13224
Chuck G
Job Details: 03/07/2024
Replaced element and receptacle. Unit tested good
We serviced a
JENN AIR REFRIGERATOR
Model JF42NXFXDW01
Near Manlius, NY 13104
Chuck G
Job Details: 03/07/2024
Customer stated that unit is not making ice all the time and she has noticed water on the floor. After inspecting the unit i discovered that this is a SS issue. Customer declined the repair
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Kirkville, NY 13082
Chuck G
Job Details: 03/07/2024
Customer stared that unit is doing nothing. Error codes F9E1-long drain and F5E3-lid will not lock or unlock. Replaced lid lock and drain pump. Unit would still not drain. Ordering control W11627413 and harness W11643701; ordrng 1 W11627413 (Control) and 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ2
Near Rochester, NY 14626
Dave L
Job Details: 03/07/2024
Replaced door. Tests ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Hamlin, NY 14464
Dave L
Job Details: 03/07/2024
Dispenser linkage disconnected. Replaced dispenser. Tested ok.