We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Caledonia, NY 14423
Jeremy
Job Details: 12/21/2022
"Customer stated unit will not turn on or respond to button pushes. I unplugged unit and verified voltage at outlet. After plugging unit back in it started working. Found no stored error codes, unit ran through diagnostic cycle and had F6E2 error for fill valve electrical problem. Fill valve operating as expected, ordering control.; ordrng 1 W11306302 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rochester, NY 14607
Andres
Job Details: 12/21/2022
Customer stated UI was not responding to commands. When I arrived I was able to put unit Into a diagnostic mode and run a cycle. When cycle finished the unit was responding to commands. Customer is going to monitor and let us know if it happens again.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Webster, NY 14580
Andres
Job Details: 12/21/2022
Customer stated piece of plastic broke off then tub fell. I diagnosed unit found the piece of plastic was the coupler that holds the suspension rod. Rod fell through and is not holding tub up. Unit needs new suspension. ; ordrng 1 W11217817 (Suspension rods)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Sodus Point, NY 14555
Andres
Job Details: 12/21/2022
Customer stated unit was still not agitating properly. I diagnosed unit found unit only agitates ccw. I ohmed out the motor which tested good. Had a board with me I replaced it and tested it. Unit now agitates and spins correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Sodus, NY 14551
Andres
Job Details: 12/21/2022
"Customer stated unit was not washing will fill with water but not spray water. Diagnosed unit found pump is bad. Had a sump and pump with me, I replaced it then tested unit. Unit now works properly."
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ1
Near Macedon, NY 14502
Andres
Job Details: 12/21/2022
I replaced the board but unit was still not coming on. I further diagnosed unit and found the neutral connection was terminal had shortage but was still making enough contact to send 105v to board. I spliced connection and put a new connector on unit. Unit turned on is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hilton, NY 14468
Dave L
Job Details: 12/21/2022
Freezer never reached design temp after compressor replacement. Found shorted than normalFrost pattern. Added refrigerant slowly until the filter drier became warm. Customer toMonitor for ice after 24 hours
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 12/21/2022
Replaced damaged console and panel.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Spencerport, NY 14559
Dave L
Job Details: 12/21/2022
Replaced washplate and Gearcase due to noise during spin. Tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Fairport, NY 14450
Andres
Job Details: 12/21/2022
Customer stated unit was not getting hot enough in the oven and burners. I checked power at terminals found it only getting 120v. I checked breaker box found that unit tripped one of the breakers. Turned both breakers on then tested unit. Unit is now heating properly.
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Churchville, NY 14428
Dave L
Job Details: 12/21/2022
"Replaced actuator due to shifter fault.Calibrated and tested unit. Customer to monitor. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Honeoye Falls, NY 14472
Dave L
Job Details: 12/21/2022
Replaced leaking evaporator. Tested ok. ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER BR 8 and 1 W11506621 COUPLER BR 6
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Pittsford, NY 14534
Jeremy
Job Details: 12/21/2022
Customer stated unit shuts off shortly after starting. Found that motor does not start and only hums. Motor will start if given assistance by moving drum when motor is energized. Ordering motor and blower.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Penfield, NY 14526
Andres
Job Details: 12/21/2022
"Customer stated unit was making a loud noise. I diagnosed unit by putting it into a diagnostic mode and testing the compressor. I did not hear any noises. I then pulled unit out and took off back cover, I tested the amperage found unit pulling 1 amp which is normal operating amps. I did not see or hear anything unusual. I also tested the evap fan but did not hear any noises. Customer is to monitor and let us know if it comes back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Rochester, NY 14606
Dave L
Job Details: 12/21/2022
Replaced evaporator and compressor due to unit cooling poorly. Unit began cooling after repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
James
Job Details: 12/21/2022
Icemaker switch turned off inside door. Turned on and tested in Diagnostics. Tests passed. Customer is to monitor if problem persists replace ice maker
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 12/21/2022
42 Fairview ctUnit has to be manually cancelled to drain. Long drain error. Tested diagnostics successfully. Cleared codes. Ordering pump. Check errors on return. ; ordrng 1 W11412291 (Drain pump) and 1 W11410065 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greece, NY 14626
James
Job Details: 12/21/2022
Replaced harness and control. Ran calibration and spin cycle successfully.
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Rochester, NY 14625
Andres
Job Details: 12/21/2022
Customer stated that broiler was not staying on. I started the broiler but could not duplicate issue. The broiler turned on and stayed on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Rochester, NY 14618
Andres
Job Details: 12/21/2022
Customer stated unit was not cooling in the fresh food section. I diagnosed unit checked the evap fan and damper. I then put unit into a diagnostic and checked evap heater. I found that theirs voltage at connector but defrost thermostat is bad and not letting voltage through to heater. Ordering harness ; ordrng 1 WPW10290745 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14624
James
Job Details: 12/21/2022
Dryer scraping during cycle. Piece of plastic stuck in unit. Removed plastic and unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/21/2022
Customer stated dryer not heating at all. Checked and found no error codes. Checked and found heating element not working to a break on the element coil. Unit needs new ; rqstng P&A on 1 WP3387747 (ELEMENT)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Auburn, NY 13021
Josh Henchen
Job Details: 12/21/2022
"Customer stated Lid Locked and stuck in cycle. Checked and found F2E1,F7E1. Reseeded connections and tested. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waterloo, NY 13165
Josh Henchen
Job Details: 12/21/2022
"Customer had a video of washer power button/UI not responding. Replaced UI and Control due to faulty operation, spoke with Customer about connecting wifi with remote enable. Ran diagnostic and calibration cycles. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Geneva, NY 14456
Josh Henchen
Job Details: 12/21/2022
"Customer stated left side door not closing properly. Checked and found mullion not sliding into catch. Left hinge bent, ordering new Hinge W10917991 and washers WP489467; ordrng 1 W10917991 (Hinge) and 2 WP489467 (Washers)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near East Syracuse, NY 13057
Chuck
Job Details: 12/21/2022
Customer stated that unit is leaking. No codes. I ran a diagnostic test cycle and found that the unit is leaking from the sump assembly. I also found that the UIs cancel button is not working. Ordering sump assembly W10902372 and console assembly W10902370; rqstng P&A on 1 W10902372 (Sump assembly) and 1 W10902370 (Console assembly)
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, NY 14606
Andres
Job Details: 12/20/2022
Customer stated the ovens were not working on unit. I tried to put unit into a diagnostic mode but would not go into it. The left oven kept locking and unlocking and the know was blinking Yellow. The oven on the right would not start unless the door was open if door is closed it did not start. This issue seems to be coming from the ACU. I am ordering the three boards to have them all incase it's not the main ACU ; ordrng 1 W11355250 (Control expansion) and 1 W11406545 (Acu) and 1 W11492304 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, NY 14609
Andres
Job Details: 12/20/2022
Customer stated power cord was stuck inside and she couldn't get it all the way out. I took off cover and was able to get tangled cord out. Unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPQ06
Near Penfield, NY 14526
Andres
Job Details: 12/20/2022
Customer stated unit was leaking water into fresh food section. I diagnosed unit found drain hole to be plugged. Used steamer to clear hole out. Once hole was cleared water ran through it down into drain pan.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Webster, NY 14580
Andres
Job Details: 12/20/2022
Customer stated unit was cooking 25 deegres to cool. I asked her what temp gauge she was using. She showed me an oven thermometer she uses I explained to her that those are not the most accurate thermometer because the needle is still catching up when the oven is pre heated. I started a bake cycle to 350 degrees then used a temp gun took the temp of the back and sides then got an average. Unit is cooking properly. Informed her to get some biscuits follow instructions and see how they cook.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dansville, NY 14437
Jeremy
Job Details: 12/20/2022
Customer could not get drain pump to shut off and was unable to start a cycle. Found that drain pump starts running when unit is plugged in. Held in start/pause button until drain pump shut off. Found no stored error codes. Unit operated as expected after. Customer to monitor. If problem persists preorder control W11170319.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS04
Near Webster, NY 14580
Andres
Job Details: 12/20/2022
Replaced ice maker. New one did not have any smells like the old one. Customer is to monitor.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Perry, NY 14530
Josh Henchen
Job Details: 12/20/2022
"Customer stated they could not remove filter cap. Removed filter cap and helped install new water filter, explained functions of UI how to shut off and turn on ice maker. Refrigerator checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Andres
Job Details: 12/20/2022
"Customer had tow freezer doors sent to him for some reason. I replaced it and used heat gun to help the gasket seal better. The light that is out is in the fresh food section different color then the one I was sent out with. Customer is also saying that water when dispensing is splashing everywhere that is being cause by the tube. Ordering a new light, tube and name plate for freezer door. ; ordrng 1 W11462342 (Module) and 1 W11126260 (Tubing) and 1 W10909682 (Nameplate), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Josh Henchen
Job Details: 12/20/2022
"Customer started to hear a grind noise after it filled up. Checked and found F2E1, cleared and ran diagnostic cycle, grinding noise starts in agitate and spin cycle. Washer would need new gearcase assembly, clutch assembly, and Control. Cost of repair outweighs purchasing new unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14612
Josh Henchen
Job Details: 12/20/2022
Customer stated door not closing properly. Checked and found Left hinge bent not allowing door to close properly. Ordering hinge W10917991 and washers WP489467.; ordrng 2 WP489467 (WASHER)s and 1 W10917991 (Left Hinge)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS3
Near Rochester, NY 14624
Josh Henchen
Job Details: 12/20/2022
"Customer stated unit making a clicking sound. Checked and found grille, vent not aligned correctly and reseeded connections. Ran microwave 3 times with cup of water. Microwave checks good."
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Rochester, NY 14619
Josh Henchen
Job Details: 12/20/2022
"Customer stated oven is flash F1E5 and oven door is locked. Checked and found F5E1 with oven door locked after self clean cycle. Ordering Control W11548749, thermal fuse WP3196548.; ordrng 1 W11548749 (Control) and 1 WP3196548 (Thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Irondequoit, NY 14609
Andres
Job Details: 12/20/2022
"Customer believed temp was not cold enough in freezer. I used temp gun to take temperature, freezer temp was 0 and fresh food section was 37. She also said ice maker has not produced ice in a few days. I took the bin out and saw that it was turned off. I showed customer were power button is. I turned it on and cycled it."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Rochester, NY 14619
Josh Henchen
Job Details: 12/20/2022
Customer stated dishwasher stopped draining. Checked and found string wrapped around drain pump blade removed and tested. Dishwasher needs a new drain pump WPW10531320.; ordrng 1 WPW10531320 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Rochester, NY 14615
Andres
Job Details: 12/20/2022
I replaced the gearcase and suspension rods. Calibrated unit and ran a diagnostic cycle. Unit is working properly. Checked for leaks as well. ; dspstn on spec-tagged invntry: 1 W11217817 SUSPENSION
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14611
Andres
Job Details: 12/20/2022
"Customer stated unit would not start a cycle. I diagnosed unit found the wash spin light blinking. I held down the start button which cleared cycle. I then checked for error codes, I did not find any. I ran diagnostic cycle successfully. Unit is now working properly."
We serviced a
WHIRLPOOL 50#IM 18' FS
Model KUIC18NNZS0
Near Geneseo, NY 14454
Jeremy
Job Details: 12/20/2022
Customer needs to reschedule.; schdld next appmnt for 12/23 FRI PM
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Farmington, NY 14425
Jeremy
Job Details: 12/20/2022
"Replaced gearcase, belt, cam, motor, and capacitor for motor not running and gearcase leaking oil. Ran calibration cycle. Unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 W11428524 CAPACITOR"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Shortsville, NY 14548
Jeremy
Job Details: 12/20/2022
Unit has no power indication and will not respond to any user inputs. Found that diagnostic LED on control is not on. Verified 12VDC at J12. Control has malfunctioned. Unit needs control board to repair. Customer wants to consider options and will call to authorize repair.; rqstng P&A on 1 W11498797 (Control) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Brighton, NY 14610
Josh Henchen
Job Details: 12/20/2022
"Customer stated washer is still leaking. Checked and found no error codes, Ran diagnostic cycle, all functions as expected. Ran normal wash with deep water wash. All functions as expected, no leaking from washer. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 12/20/2022
"Replaced control and lid latch for F5E4 error and washer not starting a cycle. Ran calibration cycle. Ran quick diagnostic cycle, unit tested good with no error codes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canandaigua, NY 14424
Jeremy
Job Details: 12/20/2022
Replaced upper spray arm for not rotating. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Lima, NY 14485
Jeremy
Job Details: 12/20/2022
"Fresh food section is too cold. Produce freezing in deli drawer. Freezer temp is 8 degrees and fresh food is 24. Found evaporator has no frost pattern and frost is balled up around capillary tube. Temp fixed unit with foil tape to cover half of air duct to fresh food section to help temps regulate. Unit will need to be leak checked. Ordering evaporator, dye drier and associated lok ring fittings.; rqstng P&A on 1 WPW10143759 (DRIER-UV DYE) and 1 W10836706 (EVAPORATOR) and 1 876765 (Tubing Kit) and 1 W11506635 (Access Valve) and 2 W11504415 (8.5/8 Suction line)s and 2 W11504416 (8.5/6 comp to access valve)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK Evap repair)s and 2 W11506621 (6NK)s and 2 W11504436 (6/1.8 dye drier to cap)s and 2 W11504445 (5/4 drier to steel)s and 2 W11504420 (8/6 5/16 to 1/4)s and 2 W11506623 (5 NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2 evap to cap)s and 2 W11504423 (8/2 evap to cap)s and 2 W11504424 (8/1.8 evap to cap)s and 2 W11506620 (8NK AL)s and 2 W11506622 (6NK AL)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Rochester, NY 14606
Dave L
Job Details: 12/20/2022
Rescheduled for next day; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Rochester, NY 14624
Dave L
Job Details: 12/20/2022
Replaced evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W10898079 CLOTH- EMERY and 1 W11580057 COMPRESSOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Henrietta, NY 14467
James
Job Details: 12/20/2022
Replaced wire harness and thermistor. Tested diagnostics and verified operation. ; dspstn on spec-tagged invntry: 1 W11581973 WIRE- HARNS
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
Unit screeching like a worn bearing during spin. Ran spin cycle and couldn't replicate problem. Replaced suspension and found drain hose twisted causing blockage. Secured drain hose so it cant kink. Ran rinse and spin successfully.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Fairport, NY 14450
James
Job Details: 12/20/2022
Drain tube frozen. Replaced drain tube and defrosted. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
"Tested unit with clear door. Small leak from rh side. Adjusted foot so door cant hit cabinet. Excessive soap buildup. Ran unit and cancelled until soap disappeared. Customer is to monitor. ; ordrng 1 W11550888 (Arm), dspstn on spec-tagged invntry: 1 W11559689 DOOR- INNER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
"Replaced ui, control and thermistor. Neither fan running with new control. Called techline. Sr7735312981 they recommend replacing uo and control from different vendor. Replaced ff fan and reset power. Unit began cooling after. Customer is to monitor. ; used 1 Wpw10383615 (Thermistor) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
Unit not level. Side damaged on lh oven. Replaced spark module and adjusted fl burner. Rear igniter has open circuit. Front burner works intermittent. Ordering parts. ; ordrng 1 W11443594 (Burner) and 1 W11186509 (Orifice) and 1 WPW10162245 (Side panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Fairport, NY 14450
James
Job Details: 12/20/2022
Ff led module flickering. Customer recently replaced module and new one has same issue. Reinstalled original part and tested. Leds flickering depending on harness position. Both parts defective. Customer going to replace. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Pittsford, NY 14534
James
Job Details: 12/20/2022
"Ice bin can't be removed and auger skips and doesn't dispense ice. Removed bin and found shaft loose. Bin damaged, and plate warped. Need ice bin parts. ; ordrng 1 W10910401 (Bin) and 1 W11228132 (Shaft) and 1 W10822606 (Motor) and 1 W11448633 (Plate)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Rochester, NY 14623
Josh Henchen
Job Details: 12/20/2022
"Customer stated he got the dishwasher to work after I left after checking/reseeding connections in the power line. Checked and found no codes. Ran diagnostic, all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Henrietta, NY 14467
Jeremy
Job Details: 12/19/2022
"Customer stated unit was not cleaning dishes. Ran diagnostic cycle and no water was coming into unit. Found water supply was shut off. Turned on water, unit tested good."
We serviced a
KITCHENAID RANGE
Model KEBK101SSS00
Near Rochester, NY 14622
James
Job Details: 12/19/2022
Outer broiler not working. Element tested open circuit. Replaced broiler and tested. Leds are burned out in oven. One year warranty on repair.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Webster, NY 14580
James
Job Details: 12/19/2022
Replaced heater and sump. Tested unit and found no issues. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Henrietta, NY 14467
Jeremy
Job Details: 12/19/2022
Water leaks from icemaker fill tube when water supply is turned on. Removed icemaker and unit still leaks. Ordering water valve.; ordrng 1 W11043013 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Henrietta, NY 14467
Jeremy
Job Details: 12/19/2022
Wash motor does not run. Verified proper voltage at control board and continuity of wire harness to motor connection. Ordering sump and motor.; ordrng 1 W11025157 (Sump and motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Pittsford, NY 14534
Andres
Job Details: 12/19/2022
Customer stated unit was leaking water. I diagnosed unit found the drain plug was clogged. I cleared out the drain and Cleaned up the ice that was in the freezer compartment. Unit now drains properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near East Rochester, NY 14445
Andres
Job Details: 12/19/2022
Customer stated unit was shaking alot. I diagnosed unit and did see that unit was shaking more then usual in a spin cycle. I checked error codes but did not find any. I reccomend replacing the suspension rods. ; ordrng 1 W11217817 (Suspension rods)
We serviced a
KENMORE DRYER
Model 110.87872603
Near Penfield, NY 14526
Andres
Job Details: 12/19/2022
Customer stated unit was making a squealing noise. I diagnosed unit and found the pulley was making the noise. I used lubricant to lube the pulley. I tested unit dryer no longer makes any noise.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Penfield, NY 14526
Andres
Job Details: 12/19/2022
I replaced the sump and pump. Tested unit on a diagnostic cycle. Pump now recirculates water and is working properly. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ1
Near Macedon, NY 14502
Andres
Job Details: 12/19/2022
Customer stated that Everytime she pressed a button the UI would go blank. When I arrived nothing was displayed on the screen but the burners would work fine. I checked the power at the terminals did find 240v and also found power going to board. Unit needs a new UI. ; ordrng 1 W11165552 (Acu)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Rochester, NY 14618
Josh Henchen
Job Details: 12/19/2022
"Replaced adjuster due to broken adjuster and control due to intermittent response. Ran diagnostic cycle, no codes, all functions as expected. Dishwasher checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS1
Near Webster, NY 14580
James
Job Details: 12/19/2022
Rack adjuster broken. Replaced both adjusters and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Unit has slow ice production. Found excessive frost build up on freezer evaporator causing warm temperatures in icemaker compartment. No voltage getting to defrost heater. Defrosted evaporator. Right fresh food door gasket is torn allowing air leak into unit and freezer thermistor cover is broken so thermistor does not sit in correct position. Ordering evaporator harness, door gasket and thermistor cover.; ordrng 1 W11249952 (Evaporator Harness) and 1 W11544658 (Right door gasket) and 1 W10405166 (Thermistor Cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Customer stated door will not close and unable to start a cycle. Found upper rails are not sliding evenly causing upper rack to not go all the way back. Replaced upper rails, not tested good.; used 1 W11259786 (TRACK), and 1 W11259785 (TRACK) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Webster, NY 14580
Josh Henchen
Job Details: 12/19/2022
"Customer stated dish washer turns on then after about 4 mins it drains. Checked and found F8E3,F3E2,F6E2. Ran diagnostic cycle, all functions as expected. Ran auto wash after 6 mins dishwasher drained and shutoff. Dishwasher needs control W10906431. Customer is going to get a new dishwasher."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Webster, NY 14580
Josh Henchen
Job Details: 12/19/2022
"Customer stated the dishwasher hasnt been washing dishes as well recently. Checked and found FAE2, Ran diagnostic cycle, all functions as expected, spray arms working appropriately. Found some debris in catch, cleaned. Customer will monitor. Dishwasher checks good."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rochester, NY 14626
Josh Henchen
Job Details: 12/19/2022
"Customer stated dryer is making alot of noise. Checked and found dryer rattling during spin cycle due to concrete floor and dryer not level. Readjusted feet, helping minimize rattling noise. Customer will monitor, dryer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14626
Josh Henchen
Job Details: 12/19/2022
"Customer stated water is on rug infrastructure of washer. Checked and found no codes. Ran diagnostic cycle, all functions as expected could not find any leaks. Washer checks good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14619
Josh Henchen
Job Details: 12/19/2022
Customer is all set no longer needs service.
We serviced a
MAYTAG RANGE
Model MER6600FZ1
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Replaced active hinge. Screw hole stripped out on vent trim so door will not hold together properly. Temporarily secured door together. Ordering vent trim. ; ordrng 1 W11096161 (Vent trim), dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fairport, NY 14450
Jeremy
Job Details: 12/19/2022
"Replaced control, UI, and harness unit still not operating. Found that transmission is not shifting out of agitate. Ordering gearcase, slider, clutch.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Marion, NY 14505
Andres
Job Details: 12/19/2022
Customer stated that he had cancel the appt on Friday.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Webster, NY 14580
Andres
Job Details: 12/19/2022
Customer said he heard a strange noise coming from unit. I diagnosed unit but could not hear any noises. I let customer know that sometimes you'll hear a gurgling noise thats the freon running through the coppers line inside unit and it is normal.
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Webster, NY 14580
Andres
Job Details: 12/19/2022
"Customer stated unit was leaking. I diagnosed unit found it leaking from the bellow. Had new bellow with me, I replaced it and tested unit. Unit no longer leaks and is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Rochester, NY 14607
James
Job Details: 12/19/2022
Unit not cooling low side at -20. Flushed with nitrogen and found high side lokring not holding pressure. Brazed line at compressor and tested with nitrogen. Recharged freon and found low side at -20 and high side at 100psi. Techline was closed so couldn't contact. ; ordrng 1 W11459354 (Evap) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Irondequoit, NY 14609
James
Job Details: 12/19/2022
Unit stops mid cycle and gives motor error. Gearcase has failed and stripped agitator. Need both parts. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10902814 (Washplate)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Victor, NY 14564
Jeremy
Job Details: 12/19/2022
Replaced drain pump for intermittent operation. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Brighton, NY 14620
Josh Henchen
Job Details: 12/19/2022
"Customer stated dryer not heating. Checked and found thermal fuse and cut-off not working properly. Replaced and tested. Dryer is heating and functioning properly, mentioned cleaning the dryer ducting of debris. Dryer checks good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Rochester, NY 14612
James
Job Details: 12/19/2022
Icemaker not cycling. Fill tube frozen and thermistor broken off from ice tray. Replaced icemaker and defrosted door. Cycled new icemaker successfully. Harness sheth starting to tear. Repaired sheath. If problem persists replace door. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Rochester, NY 14623
Josh Henchen
Job Details: 12/19/2022
Customer stated dishwasher not powering on. Failed to enter diagnostic mode. Checked and found 1.1V at dishwasher. Customer replaced breaker and tested lights came on and went off no power. Ordering control W11462462; ordrng 1 W11462462 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Camillus, NY 13031
Chuck
Job Details: 12/19/2022
"Customer stated that unit is not completing cycles. Error codes F7E6-motor circuit open , F7E7-motor unable to reach target RPM, F7E1-tachometer missing and F0E9-out of balance. After inspecting unit i found that the motor is not running, capacitor tested bad. Ordering capacitor W11395618; ordrng 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Syracuse, NY 13208
Chuck
Job Details: 12/19/2022
"Customer stated that unit is stopping after the fill and draining. Error code F0E4-spin limited by water temp , F3E2-inlet water temp fault , F9E2-water ring detected, F8E1-long fill. Water valve tested bad. Replaced water valve . Calibrated unit . Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11165546 (Water valve) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Clay, NY 13090
Chuck
Job Details: 12/19/2022
Customer stated that he is hearing a rattling noise. After inspecting unit i found that the rattling is coming from the blower housing. I adjusted housing. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Clay, NY 13090
Chuck
Job Details: 12/19/2022
Customer stated that she is finding water in the deli drawer. After inspecting unit i found that water is leaking from a hole in the reservoir tubing. Ordering water reservoir tubing W11613294; ordrng 1 W11613294 (Water reservoir tubing)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Baldwinsville, NY 13027
Chuck
Job Details: 12/19/2022
"Customer stated that unit is not cleaning dishes like there old unit. No codes. I ran a diagnostic test cycle in which the unit operated as intended. Heater, wash motor and water valve all tested good. Water temperature tested bad. I suggested to the customer to run the hot water at the kitchen sink for 30 seconds prior to starting cycle and i also suggested that they start using a rinse aide. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Camillus, NY 13031
Chuck
Job Details: 12/19/2022
"Customer stated that unit is not completing cycles. Error codes F7E6-motor circuit open , F7E7-motor unable to reach target RPM, F7E1-tachometer missing and F0E9-out of balance. After inspecting unit i found that the motor is not running, capacitor tested bad. Ordering capacitor W11395618; ordrng 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Camillus, NY 13031
Chuck
Job Details: 12/19/2022
"Customer stated that unit is getting too hot. After inspecting unit i found that temp sensor was not installed, i installed temp sensor. I calibrated oven temp and adjusted all 5 burners. Unit tested good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Marcellus, NY 13108
Chuck
Job Details: 12/19/2022
Customer states that unit is not powering on. After inspecting unit i discovered that the unit is not getting 240v and is only receiving 120v. I explained to the customer that the unit needs 240v to operate and suggested that they call an electrician. Unit tested good
We serviced a
MAYTAG DRYER
Model MED7230HC0
Near Canandaigua, NY 14424
Jeremy
Job Details: 12/19/2022
Unit has no power indications and does not respond to any user inputs. Verified proper voltage to unit and thermal fuse checks good. Ordering user interface and control.; rqstng P&A on 1 W11413567 (PANEL-CNTL) and 1 W11441687 (Control)
We serviced a
KITCHENAID OVEN
Model KEBS278SBL04
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 12/08/2022
"Customer concerned about low upper oven temperature. Tested with with thermocouple, ran oven for ~30 minutes. Reached 380 on first swing and fluctuated between ~343-~370 during, maintained average ~350. Customer's analog thermometer reached temp after 30 minutes. Calibrated unit +10 degrees. No mechanical malfunction, customer will monitor. If issue persists, order WPW10131825."