We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/18/2022
Replaced bezel. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Clay, NY 13041
Chuck
Job Details: 03/18/2022
Customer stated that the unit had weak heating. After inspecting unit i discovered that the dryer vent hosing was crushed. I cut off crushed part and reinstalled vent hosing. Unit tested good . Customer instruct
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Perinton, NY 14450
Chuck
Job Details: 03/18/2022
Replaced door switch. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM1
Near Victor, NY 14564
Chuck
Job Details: 03/18/2022
Customer stated that unit is not cleaning dishes on the top rack. No codes. I ran a diagnostic test cycle and unit is getting good water coverage with the spray arms moving. Spray arms need to be cleaned. I suggested to the customer that she do a cleaning cycle with affresh . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cayuga, NY 13034
Chuck
Job Details: 03/18/2022
"Customer stated that unit is not working, after inspection of unit the unit is getting the proper voltage to the control. The console is non responsive. Ordering console W11319991; ordrng 1 W11319991 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Syracuse, NY 13208
Chuck
Job Details: 03/18/2022
Customer stated that unit was not locking. I did confirm the issue. After inspecting unit i found that the connector on the board was not snapped into place. I reconnected the latch connector on the board and tested unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Syracuse, NY 13208
Chuck
Job Details: 03/18/2022
"Customer stated that unit is making a loud noise. I inspected the unit, ran motor without drum and discovered that the motor is making a winding noise. Ordering motor 279787; ordrng 1 WP697772 (Blower wheel) and 1 279787 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14606
Steve
Job Details: 03/17/2022
Replaced jazz board for temps changing on there own or unresponsive. The refigerator tests good. ; used 1 WPW10503278 (Jazz board) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mount Morris, NY 14510
Dave F
Job Details: 03/17/2022
Unit not turning on . Replaced control and lower harness . Unit is now turning on and calibrated unit . Ran auto unit tested good . If problem persists call techline.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Rochester, NY 14623
Dave F
Job Details: 03/17/2022
Freezer door has damage ordering door and name plate . Direct ship to customer ; ordrng 1 LW10914389 (Freezer dor-fip. ( direct ship )) and 1 W11178521 (nameplate ( direct ship))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14626
Steve
Job Details: 03/17/2022
Replaced heater and defrosted evaporator. Changed defrost to daily schedule.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 03/17/2022
Cap not staying on lh side of cabinet. Customer concerned about bottom of unit being dented. Tightened cabinet screw and installed cover. Inspected bittom of unit for damage. This model has a tapered tub and no damage was found. Unit functions properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVBL5
Near Ontario, NY 14519
James
Job Details: 03/17/2022
Unit clicks and makes buzzing noise intermittently and wont cool during thise periods. Tested unit and couldn't replicate issue. Problem most likely start relay failing. Ordering cap and relay and wikl inspect on return; ordrng 1 WPW10662129 (Cap) and 1 WPW10194431 (Relay) and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPSO
Near Webster, NY 14580
James
Job Details: 03/17/2022
Unit not draining. Removed drain pump and tested. Removed drain hose and verified its clear all the way to sink. Reassembled and tested 3 times unit functions properly. If problem persists replace WPW10545278
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Rochester, NY 14626
Steve
Job Details: 03/17/2022
Replaced freezer led light for light off and dim lights in rest of refigerator.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
We serviced a
KITCHENAID DISHWASHER
Model KUDS30CXSS0
Near Rochester, NY 14625
Dave F
Job Details: 03/17/2022
F2E1 stuck button error lights are stuck on . Unit is running and working just the lights are staying on . Put into diagnostics and lights turned off . Quoted customer and is going to think about the repair or wait until it fails . Part number for UI WPW10500165
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW01
Near Fairport, NY 14450
Dave F
Job Details: 03/17/2022
Console is not powering now . Unit has powering going to it . console has 14 vdc going to it but it is not turning on . Unit needs new console. Called techline SR 7733204919. Techline said to order console . Ordering part ; ordrng 1 W11296169 (console)
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Rochester, NY 14605
James
Job Details: 03/17/2022
Replaced drain pump and calibrated. Ran test cycle and verified operation. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14616
Steve
Job Details: 03/17/2022
Found the washer has logic problems and it will not start a load. Within 2 minutes it is completing cycle. Ordering ui and control. ; rqstng P&A on 1 W11478526 (Ui) and 1 W11419171 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14626
Steve
Job Details: 03/17/2022
Replaced screen for filter broken and would not clip in place.
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFZ09
Near Rochester, NY 14617
James
Job Details: 03/17/2022
Unit delivered with scratched door. Ordering door; ordrng 1 LW10852154 (Door) and 1 WPW10612925 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14617
James
Job Details: 03/17/2022
Unit not making iceand giving thermistor error. Tested icemaker and thermistor. Found fill tube frozen at icemaker. Defrosted fill tube and retested. Icemaker cycled successfully. Leveled doors. Customer is to monitor. If unit fails to make ice order W11087201 and W11579560
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW06
Near Rochester, NY 14616
James
Job Details: 03/17/2022
Unit buzzing and turns off. Installed stard relay and problem remains. Need compressor. Evap is back ordered. Sealed systemOrdering compressor and fittings. ; ordrng 1 W11370574 (Compressor r600) and 2 W11504433 (6/4)s and 2 W11504447 (5/1.8)s and 2 W11506619 (8)s and 2 W11504415 (8.5)s and 2 W11504431 (7/5)s and 2 W11506635 (Valve)s
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14612
Steve
Job Details: 03/17/2022
Found the washer needs a hub and found the agitator will not come out and will need to be cut out to do repairs. Quoted for repair. ; rqstng P&A on 1 W11161960 (Agitator) and 1 W10528947 (Hub) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14612
Steve
Job Details: 03/17/2022
Found f1e1 control failure. Ordering control. ; ordrng 1 W11462458 (Control)
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MBD
Near Rochester, NY 14612
Steve
Job Details: 03/17/2022
Customer had F10 over heat error code . Tested oven and it finished preheat to early and then adjusted temp and it finished early again. Temp probe tested good. Quoted for control . Customer is going to decide on repair. ; rqstng P&A on 1 316560118 (Control) and 1 316419828 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Hamlin, NY 14464
Steve
Job Details: 03/17/2022
Found ice maker switch in off position. Turned ice maker on and it tested good.
We serviced a
MAYTAG DRYER
Model DE882
Near Penfield, NY 14526
Dave F
Job Details: 03/17/2022
"Left rear roller is shot . Going to replaced both rollers , pulley and belt . Ordering parts ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3037050 (pulley) and 1 WPY312959 (belt)"
We serviced a
KENMORE DRYER
Model 110.65132410
Near Fairport, NY 14450
Dave F
Job Details: 03/17/2022
"Belt was worn out . Used repair kit . Replaced belt , rollers, and pulley . Tested unit . Tested good ; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
JENN AIR WINE COOLER
Model JUW24FRARS00
Near Pittsford, NY 14534
Dave F
Job Details: 03/17/2022
Unit not running when arrived . Turned thermostat on compressor was not getting power to it . Tapped the other thermostat unit still didnt turn on . Unit was defrost . Timer is hanging out . Unit needs defrost timer . Ordering WPW10239390; ordrng 1 WPW10239390 (timer-def)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Syracuse, NY 13204
Chuck
Job Details: 03/17/2022
Customer stated that unit is getting an FL code. Found Error code F8E1-long fill. Tested unit and found that the water valve was not consistently working. valves are getting proper voltage. Ordering water valve ; ordrng 1 W11316255 (Single water valve) and 1 W11316256 (Double water valve)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/17/2022
Unit is still shaking violently during the spin cycle. Ordering dampers W11545322 I called the tech line SR7733207063; ordrng 4 W11545322 (Dampers)s
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Walworth, NY 14568
Chuck
Job Details: 03/17/2022
Customer stated that unit was leaking. I ran a cycle and could not find any leaks. I explained on how to load the bottom rack. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW00
Near Pittsford, NY 14534
Chuck
Job Details: 03/17/2022
Rescheduled ; schdld next appmnt for 3/21 MON !
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Waterloo, NY 13165
Chuck
Job Details: 03/17/2022
"Customer stated that unit was shaking during the spin cycle. Error code F0E7- load detected when running clean wash cycle. Leveled unit. Unit acted normally in a diagnostic cycle, calibrated unit. Explained to the customer what cycles to use when washing different types of laundry and how the clean washer cycle works. Customer instruct"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Brockport, NY 14420
Steve
Job Details: 03/16/2022
Found the liner is failed on door causing gasket to come out and door not closing properly causing condensation in fresh food section. Ordering door. ; ordrng 1 W10910852 (Door right ss)
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC2
Near Ontario, NY 14519
James
Job Details: 03/16/2022
F0e2 oversuds error and not spinning out clothes. Customer said he has ext warranty. Called Orville's and verified ext warranty. Need dispatch from warranty company and return with drain pump. ; ordrng 1 W11458345 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Dansville, NY 14437
Dave F
Job Details: 03/16/2022
"Equalized pressures were in a vacuum . -24 . Ran test 4 freshfood is - 27 low and 8 high . Freezer -27 and 15 psi called techline SR 7733198523 .filled unit its 140 psi could not find any leaks . Techline deemed unit unrepairable. Put Uv drier on it and charged unit . Unit is going to cool for a bit .; dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR 2 W11504423 COUPLER AL 8X2 , 2 W11506620 COUPLER AL 8X8 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mount Morris, NY 14510
Dave F
Job Details: 03/16/2022
Ordering control and installing harness at the same time .; ordrng 1 W11116590 (cntrl-elec)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB04
Near Fairport, NY 14450
Dave F
Job Details: 03/16/2022
Rollers on turn table are loud . Found they were loose . Adjusted the clips on the rollers and unit is no longer making noise . Unit tested good . If problem persists order W11252182 turn table rollers
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Scottsville, NY 14546
Steve
Job Details: 03/16/2022
Found the freezer temp was at. -9 degrees. The fresh food section was 38. Adjusted controls to 2 on freezer and 3 in fresh food section. Customer is going to monitor. If problem persists preorder thermostat. WP2315562
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Webster, NY 14580
James
Job Details: 03/16/2022
Unit not cooling ff section. Freezer reads -7. Ran ff fan in Diagnostics and cooled down to 38. Called trade care team they said control is backordered. Call customer when part arrives. ; ordrng 1 W11099568 (Cover) and 1 W11533212 (Control) and 1 Sh15
We serviced a
MAYTAG MICROWAVE OVEN
Model n/a
Near Brockport, NY 14420
Steve
Job Details: 03/16/2022
Replaced interlocks for door errors causing microwave to not turn on. ; used 1 W11244490 (Interlock) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Brockport, NY 14420
Steve
Job Details: 03/16/2022
Ordering ui and control for ui persistently becoming unresponsive. ; rqstng P&A on 1 WPW10481130 (Ui) and 1 W11035586 (Control)
We serviced a
WHIRLPOOL HOOD VENT
Model UXT5530AAS3
Near Webster, NY 14580
James
Job Details: 03/16/2022
Unit not venting. Removed blower motor and tested fan. Recommend having vent inspected to outside. If problem persists replace blower motor.
We serviced a
WHIRLPOOL RANGE
Model SF385PEEN0
Near Webster, NY 14580
James
Job Details: 03/16/2022
Replaced lf igniter and tested stovetop. Unit functions properly. One year warranty on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Palmyra, NY 14522
Dave F
Job Details: 03/16/2022
Replaced evap fan . Tested unit . Tested good
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rochester, NY 14612
Steve
Job Details: 03/16/2022
"Found drain pump has bad bearing preventing drain, ; ordrng 1 WPW10661045 (Drain pump) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Rochester, NY 14616
Steve
Job Details: 03/16/2022
"Replaced rollers and idler for noisy operation. Cleaned lint from the blower. ; used 1 4392067 (Repair kit), and 1 Sh15 (Shipping) from stock"
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Irondequoit, NY 14622
James
Job Details: 03/16/2022
Unit runs drain continuously. Pressure switch shorted ordering valve and pcb; rqstng P&A on 1 WH22X32357 (Control) and 1 WH13X26534 (Valve)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Palmyra, NY 14522
Dave F
Job Details: 03/16/2022
Replaced diverter and hose clamp . Tested unit . Unit is not leaking .
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14626
Steve
Job Details: 03/16/2022
Found some rubber blocks under front feet that were causing washer to bounce in spin cycle. Removed blocks and leveled legs. Recommended customer to use more launders and try to not do small loads. Small loads can cause out of balance loads. Showed customer some cycles to use for better wash performance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ
Near Canandaigua, NY 14424
Dave F
Job Details: 03/16/2022
Unit is still show temp alarm . Called techline SR 7733192505 checked connections unit is all connected. Called techline . Techline is deeming unit unrepairable . Customer can call customer service for further help .
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Rochester, NY 14621
James
Job Details: 03/16/2022
"Replaced grarcase and rotor. Unit won't calibrate or spin. Found open winding in stator. Ordering stator. ; ordrng 1 W10754158 (Stator), used 1 Sh15 from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14619
Steve
Job Details: 03/16/2022
Replaced spark module for not sparking on burners. The range tests good.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS24SEBL1
Near Rochester, NY 14615
James
Job Details: 03/16/2022
Unit leaking. Shim fell off from front lh leg causing tub to tilt. Reinstalled shim and tested. Found no leaks. Customer is to monitor.
We serviced a
JENN AIR COOKTOP
Model JGD3430GB00
Near Rochester, NY 14622
James
Job Details: 03/16/2022
"Replaced burners, harness, and module. Tested unit and flames are still uneven. Inspected burners and verified its normal operation. Customer is to monitor for intermittent spark issue."
We serviced a
GE MW-HOOD COMBO
Model JVM3160DF4BB
Near Irondequoit, NY 14617
James
Job Details: 03/16/2022
Unit kills breaker when cycle is started. Found secondary interlock broken. Replaced switch and tested. Problem remains. Found fuse blown on filter board and unit still powers on. Bypassed fuse and retested. Breaker still gets blown. Need cap and diode with replacement fuse. Customer opted out of repair. ; used 1 W10915404 (Switch) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB9
Near Irondequoit, NY 14617
James
Job Details: 03/16/2022
Unit has no power. Ui turns on when button is pressed. Need hv control; ordrng 1 WPW10312695 (Control) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Syracuse, NY 13203
Chuck
Job Details: 03/16/2022
Customer stated that unit is tangling clothes. No codes. I ran a diagnostic test cycle and unit operated normally. I explained to the customer about the wash cycles and which cycles to use when washing delicate items and sheets. Customer instruct
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Cicero, NY 13039
Chuck
Job Details: 03/16/2022
Customer stated that unit is making a grinding noise. After inspecting unit i discovered a screw in the blower housing. Tested unit and Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13209
Chuck
Job Details: 03/16/2022
"Customer stated that unit will not operate. Error codes F2E1- stuck key, F5E2- lid lock , F5E3 - lid lock fault. Lid lock tested bad, replaced lid lock W11307244. Unit tested good ; used 1 W11307244 (Lid lock switch) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Weedsport, NY 13166
Chuck
Job Details: 03/16/2022
"Customer stated that left side of door is not closing properly. I inspected hinges and door , all screws are tightened correctly, i turned on light and no light was escaping through the sides. I turned on the bake to 350 degrees and could feel no heat escaping from the sides. There is a 1/8 inch difference between the left and right side of the oven door from sitting flush. The door is sealing correctly. I could find no parts that needs to be replaced, the door is sealing correctly. Unit tested good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Auburn, NY 13021
Chuck
Job Details: 03/16/2022
Customer stated that the unit is not working. I confirmed that there is water going to the unit but the fill valve is not working. Fill valve is getting the proper voltage. Ordering fill valve W11175771; ordrng 1 W11175771 (Fill valve)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Geneva, NY 14456
Chuck
Job Details: 03/16/2022
Customer stated that fan was making a grinding noise. I inspected fan and found that it was rubbing against the back wall. I adjusted fan blades and tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Phelps, NY 14532
Chuck
Job Details: 03/16/2022
Customer stated that unit is not agitating. Found error codes F8E1-long fill. After inspecting unit the unit needs a water valve. Ordering valve W11210459; ordrng 1 W11210459 (Water valve)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Newark, NY 14513
Chuck
Job Details: 03/16/2022
Replaced both control boards. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Geneva, NY 14456
Chuck
Job Details: 03/15/2022
"Customer stated that unit is not working, i ran a diagnostic test cycle and confirmed that the wash motor is not running, i verified that the motor is getting the proper voltage. Unit needs a sump & motor assembly W11087376. Quoted customer 210.91 motor & 134.95 repair"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Geneva, NY 14456
Chuck
Job Details: 03/15/2022
Replaced heating element. Tested unit and unit tested good
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Lyons, NY 14489
Chuck
Job Details: 03/15/2022
Added spacers to glass. Unit tested good
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Baldwinsville, NY 13027
Chuck
Job Details: 03/15/2022
Customer stated that they are smelling a gas smell. After inspecting unit it was discovered that the left rear burner bezel is not lined up with the knob . Ordering bezel W10814133; ordrng 1 W10814133 (Stainless Bezel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Liverpool, NY 13090
Chuck
Job Details: 03/15/2022
"Customer stated that unit is not draining or going into a spin. Error codes F9E1 -long drain & F8E6- water hazard, Cleared codes. Ran a diagnostic test cycle and the unit would not complete the diagnostic test. Inspected unit and found a broken wire at the drain pump, repaired wire and tested unit. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cicero, NY 13039
Chuck
Job Details: 03/15/2022
"Replaced top rack adjuster, unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Cicero, NY 13039
Chuck
Job Details: 03/15/2022
Customer stated that the unit sounds like a plane taking off during spin cycle. I ran a diagnostic test cycle and confirmed that the gearcase W11393685 needs to be replaced. Quoted customer for gearcase 242.58 plus 134.95 labor - customer declined repair and is buying a new unit.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
Unit is getting out of balance error code . Unit needed software update . Connected device to whirlpool app and updated . Tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14624
Steve
Job Details: 03/14/2022
"Replaced shifter and cam for not agitating. The washer tests good. ; used 1 W10721967 (Cam), and 1 WPW10006355 (Shifter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Rochester, NY 14626
Steve
Job Details: 03/14/2022
"Found the freezer light is shorted causing dim lights in rest of unit. Ordering light; ordrng 1 WPW10515057 (Freezer light) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ontario, NY 14519
James
Job Details: 03/14/2022
"Replaced rh sleeve, insulation and fan. Tested in diagnostics and found no issues."
We serviced a
KITCHENAID OVEN
Model KSIB900ESS1
Near Fairport, NY 14450
Dave F
Job Details: 03/14/2022
Bake element is bad . Have 240 volts to element but is not gettin hot . Element is covered under warranty . Ordering element . Customer is paid in full ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
WHIRLPOOL DRYER
Model MDE5500AYW
Near Webster, NY 14580
James
Job Details: 03/14/2022
"Unit squeaking due to worn rollers. Replaced belt and rollers. Tested unit and verified operation. One year warranty on repair. ; used 1 Sh15, and 1 341241 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Rochester, NY 14612
Steve
Job Details: 03/14/2022
Found the spray arms plugged. Removed debris and recommended customer run hot water at sink and high temp wash.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Webster, NY 14580
James
Job Details: 03/14/2022
Replaced heater and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Irondequoit, NY 14609
James
Job Details: 03/14/2022
"Clock not powering on. Found l2 melted at terminal block. Need harness and power cord. ; ordrng 1 W11458883 (Harness) and 1 Sh15 and 1 Pt220 (Power cord), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW00
Near Irondequoit, NY 14609
James
Job Details: 03/14/2022
Unit making grinding noise from freezer. Found freezer cover filled with ice. Removed ice and tested. Fan is turning too slow. Need fan motor. ; ordrng 1 WP2315539 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Rochester, NY 14605
James
Job Details: 03/14/2022
315-532-3657 cellComplaint of not spinning out. Tested in diagnostics and drain pump not turning on. 113v to drain pump. Need pump. ; ordrng 1 WPW10276397 (Pump) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Steve
Job Details: 03/14/2022
Recommended use the power wash cycle for more water and use deep water wash for better wash performance.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Rochester, NY 14621
James
Job Details: 03/14/2022
Unit has broken rotor. Need rotor to replace gearcase. ; schdld next appmnt for 3/16 WED !
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14626
Steve
Job Details: 03/14/2022
Ordering screen for broken filter ; ordrng 1 W11568785 (Screen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Brockport, NY 14420
Steve
Job Details: 03/14/2022
Ordering ice maker for no ice production. ; ordrng 1 W11284458 (Ice maker)
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW3
Near Pittsford, NY 14534
Dave F
Job Details: 03/14/2022
Replaced center rail and tested drawers . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, NY 14623
Dave F
Job Details: 03/14/2022
Replaced gaskets and made sure they were sealing good . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Farmington, NY 14425
Dave F
Job Details: 03/14/2022
Unit keeps turning off by itself . Turned heater on unit is on . Checked evap fan still on . Ordering control main control and UI ; ordrng 1 W11293378 (Main cntrl-elec) and 1 W11239666 (Ui cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
F0E5 out of balance error code. Calibrated machine and ran auto diagnostics Called techline SR 7733171589 . Checked suspension was good . Put load of towels in machine got them wet and ran drain and spin tested good and video chatted with techline so they could see . If customer has further issues to contact customer service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
Right hand door gasket is torn . Replaced door gasket and made sure unit is sealing . Tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2022
"Replaced the capacitor and calibrated unit ,ran auto diagnostics. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
James
Job Details: 03/14/2022
Replaced Valve and tested for leaks. Water is dispensing properly.
We serviced a
WHIRLPOOL OVEN
Model WFG710H0AH0
Near Rochester, NY 14615
James
Job Details: 03/14/2022
Unit not igniting everytime. Cleaned bake igniter and tested. Unit functions properly. If problem persists order WPW10324262
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Spencerport, NY 14559
Steve
Job Details: 03/14/2022
Replaced motor for getting power but not running. The dishwasher tests good.
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Liverpool, NY 13090
Chuck
Job Details: 03/14/2022
"Customer stated that unit is not heating . Tested all thermostats & igniter , they tested good . Thermal fuse tested bad. Replaced thermal fuse WP3392519. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Fairport, NY 14450
Chuck
Job Details: 03/14/2022
"Customer stated that unit isnt drying heavy items well. touch sensor tested good , airflow tested good and heater is cycling normally . Unit tested good. Customer instruct"