Service History 58 - Appliance Tec

We serviced a

AMANA REFRIGERATOR

Model AFD2535DEW4

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/30/2022

SR7734670579; ordrng 1 WP67006531 (Water Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Williamson, NY 14589

Andres

Job Details: 09/30/2022

"Replaced pump and sump, seal. I tested unit with clear door and checked for leaks. Did not see any leaks unit is working properly.; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR and 1 W11177741 GASKET , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR2

Near Rochester, NY 14606

Dave L

Job Details: 09/30/2022

Replaced broken lid latch; used 1 W10810403 from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Cicero, NY 13039

Chuck

Job Details: 09/30/2022

"Customer stated that the unit stopped working. Error Codes F9E1-long drain, F8E6-water hazard, F1E2-motor drive module over load, F8E1-long fill and F0E3-overload. Drain pump is not getting voltage. Ordering lower harness W11568984 and control W11510463; rqstng P&A on 1 W11568984 (Lower harness) and 1 W11510463 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD4850BW1

Near Rochester, NY 14610

James

Job Details: 09/30/2022

"Unit squeaking during cycle. Rollers sticking. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model MED7230HW

Near Fairport, NY 14450

Jeremy

Job Details: 09/30/2022

Replaced blower wheel for excessive noise. Unit tested good.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Victor, NY 14564

Jeremy

Job Details: 09/30/2022

Replaced control for no ice production. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14609

James

Job Details: 09/30/2022

"Replaced harness, control, valve, and heater. Tested unit. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Ontario, NY 14519

Andres

Job Details: 09/30/2022

"Replaced ice maker and led light. I put unit into a diagnostic mode and used test 45 to fill it. Ice maker filled, informed customer that ice can take up to 24hrs to produce.; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED and 1 W11579560 ICEMAKER , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Warners, NY 13164

Chuck

Job Details: 09/30/2022

Customer stated that unit has stopped working several times during a wash cycle and had to unplug to reset in order to restart a cycle. I could not get the unit into service diagnostics. I confirmed that all buttons on UI are working. Ordering control W11200557 and harness W10915405. ; rqstng P&A on 1 W11200557 (Control) and 1 W11106749 (UI harness)

We serviced a

WHIRLPOOL RANGE

Model WFG524SLAB0

Near Rochester, NY 14609

James

Job Details: 09/30/2022

Cb from glass replacement. Glass is loose. Tightened screws and inspected. Rf knob broken. Customer wants to purchase part. ; ordrng 1 WPW10339442 (Knob)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC

Near Rochester, NY 14609

James

Job Details: 09/30/2022

Customer has extended warranty from RAC. Model tag is faded. Hose leaking. Tightened hose. Customer contacting rac for proof of purchase. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/30/2022

"Customer had video of loud buzzing sound. Sound is intermittent. Consulted Techline SR7734707866, recommended switching start relay. Ordering part to repair.; ordrng 1 WPW10197428 (Start Relay)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, NY 14624

Dave L

Job Details: 09/30/2022

Cam stuck in spin position. Filed down side of Gearcase shaft and lubricated to prevent the cam from getting stuck half way. Replaced camAssembly. Tested ok. .;fffdd; used 1 W10721967 (CAM) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Farmington, NY 14425

Jeremy

Job Details: 09/30/2022

"Customer stated unit is not cleaning dishes. Found low voltage to motor causing motor failure. Ordering motor and control.; rqstng P&A on 1 W11025157 (Motor and Sump), ordrng 1 W10906426 (Control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ

Near Brockport, NY 14420

Dave L

Job Details: 09/30/2022

Replaced magnetron due to no heat. Heated water bottle to verify repair. Tested ok.

We serviced a

WHIRLPOOL FREEZER

Model WRF736SDAM14

Near Victor, NY 14564

Jeremy

Job Details: 09/30/2022

Customer stated unit is not cooling properly and frost build in freezer. Found unit is not defrosting and Bi-metal tests open. Defrosted unit with steamer. Ordering evaporator harness.; ordrng 1 W11224591 (Harness) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL OVEN

Model WFE540H0ES0

Near Webster, NY 14580

Andres

Job Details: 09/30/2022

Customer stated oven was not getting up to temp. I diagnosed unit found bake element to be cracked and no longer heating. Ordering bake element.; ordrng 1 W10779716 (Bake element)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/30/2022

"Replaced heating element and thermal fuse due to broken element and blown fuse. Dryer failed to heat, used a thermal cut-off kit and tested dryer. Dryer is functioning as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3392519 FUSE-THERMAL , used 1 279816 (CUTOFF-THERMAL) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Andres

Job Details: 09/30/2022

"Customer stated unit was making a noise. I diagnosed unit found lint to be built up around blower. I cleaned out blower wheel and ordering new lint screen to help prevent the lint built up. Customer also said that unit shuts off when in a sensor cycle. I checked resistance of the sensors which tested good. ; ordrng 1 WPW10516085 (Lint screen), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Rochester, NY 14617

James

Job Details: 09/30/2022

Compressor buzzing and not cooling. Need compressor. Sealed system repair. R134a. ; ordrng 1 W11336578 (Suction) and 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 WP978025 (Access) and 2 W11506619 (8mm)s and 2 W11504415 (8.5/8)s and 2 W11504420 (8/6)s and 2 W11504445 (5/4)s and 2 W11504431 (7/5)s and 1 Xxxx (Oil free gauges)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Victor, NY 14564

Josh Henchen

Job Details: 09/30/2022

"Customer stated they noticed hot water coming in machine even though it was off. Check and found no error codes, Ran diagnostic cycle, washer operates as expected with no leaks/couldnt mimic problem. Washer checks good. Customer will monitor, If problem occurs again order Water inlet Valve W11210463."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Syracuse, NY 13219

Doug Balcom

Job Details: 09/30/2022

Customer states unit bangs around. Found bad damper. Ordering dampers. ; ordrng 1 W11217817 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Savannah, NY 13146

Doug Balcom

Job Details: 09/30/2022

Customer states unit frosts up in freezer. Thermistor and heater test good ordering control. ; ordrng 1 W11546690 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Savannah, NY 13146

Doug Balcom

Job Details: 09/30/2022

Customer states burning smell. Found motor bad it has overheated and caught lint on fire inside dryer. Ordering motor assembly and blower wheel.; ordrng 1 W11549461 (Motor assembly) and 1 WP697772 (Blower wheel)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Palmyra, NY 14522

Doug Balcom

Job Details: 09/30/2022

Customer states freezer is warm. Found drain clogged and ice built up on the bottom of coils. Cleared drain and defrosted unit.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Palmyra, NY 14522

Doug Balcom

Job Details: 09/30/2022

Customer states freezer getting too cold. On normal setting it gets to -15 degrees. Ordering thermistor.; ordrng 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Waterloo, NY 13165

Doug Balcom

Job Details: 09/30/2022

"Customer states buttons don't work all the time and fabric softener dispenser broken. Ran diagnostic test found F1E1 error code. Main control fault. Found some of the buttons not responding. Ordering control, UI panel, and bezel. ; ordrng 1 W11510463 (Control) and 1 W11478525 (panel UI) and 1 W11550898 (Bezel)"

We serviced a

WHIRLPOOL WASHER

Model KDFE104HPS1

Near Rochester, NY 14626

Dave L

Job Details: 09/29/2022

Water valve wont open due to debris from water shut off clogging behind screen ordering valve ; ordrng 1 W11175771 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Spencerport, NY 14559

Dave L

Job Details: 09/29/2022

Found fresh food evaporator frosted and cover damaged. Verified fresh food defrost heater. Ordering cover ; ordrng 1 W11395558 (Cover) and 1 Sh (Sh)

We serviced a

WHIRLPOOL WASHER

Model KDFE104HPS1

Near Rochester, NY 14626

Dave L

Job Details: 09/29/2022

Water valve wont open due to debris from water shut off clogging behind screen ordering valve ; ordrng 1 W11175771 (Valve)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14616

Dave L

Job Details: 09/29/2022

Tightened loose rotor due to poor spin. Customer to monitor

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

Dave L

Job Details: 09/29/2022

Replaced broken actuator. ATEC warranty. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV07

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 09/29/2022

"Replaced control for no display, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model MTW5700TQ0

Near Irondequoit, NY 14617

Dave L

Job Details: 09/29/2022

Replaced fill hoses; used 1 3808FF (Hoses) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Irondequoit, NY 14622

James

Job Details: 09/29/2022

Unit not defrosting. Thermistor open and heater not functioning in Diagnostics. Replaced thermistor and found brown wire loose in heater connection. Reinstalled connector and taped connections. Retested in diagnostics and passed. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ1

Near Victor, NY 14564

Jeremy

Job Details: 09/29/2022

Found that broiler is not always igniting properly and will flame behind orifice. Ordering broiler fitting and burner.; rqstng P&A on 1 W10592836 (Broiler Fitting) and 1 WP8054078 (Broiler Burner)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Rochester, NY 14626

Dave L

Job Details: 09/29/2022

Replaced sump due to an open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Rochester, NY 14606

Dave L

Job Details: 09/29/2022

Customer concerned with a small leak near refrigerator. The customer did not have a water filter installed causing a drip from the filter housing. Re installed filter. Leak went away.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/29/2022

"Customer stated unit stopped heating. Checked and found heating element faulty and thermal fuse blown. Ordering Heating element 279838, Thermal fuse WP3392519.; ordrng 1 279838 (ELEMENT) and 1 WP3392519 (FUSE-THERMAL)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Farmington, NY 14425

Jeremy

Job Details: 09/29/2022

"Unit has F2E2 error code. Reseated ribbon cables, able to get unit to operate. Extra power light stays on and cannot be deselected. Ordering User interface.; ordrng 1 W11478526 (User Interface)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Webster, NY 14580

James

Job Details: 09/29/2022

Unit not making ice. Turned icemaker off and on then cycled. Ordering icemaker. ; ordrng 1 W11284458 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/29/2022

Replaced control for intermittent cooling. Unit checks good. Customer stated water is dripping from dispenser. Ordering inlet valve for slow drip.; ordrng 1 W11524655 (Water Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Rochester, NY 14606

Dave L

Job Details: 09/29/2022

Replaced fresh food gaskets that were torn

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/29/2022

"Replaced faulty ignitor due to dryer not heating. Tested Dryer, Dryer checks good.; dspstn on spec-tagged invntry: 1 279311 IGNITOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14610

James

Job Details: 09/29/2022

8.5-6. 8.5-8. 7-5 r134 sealed systemUnit not making ice. Unit had multiple sealed system repairs by another servicer. Fan in freezer pulsating and shorts control with both fans energized in Diagnostics. Signs of uv dye leak at process stub weld to compressor. ; ordrng 1 W11249952 (Fan) and 1 Sh15 and 1 W10832994 (Compressor) and 2 W11504416 (8.5/6)s and 2 W11504415 (8.5/8)s and 2 W11504418 (7/6)s

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Rochester, NY 14609

James

Job Details: 09/29/2022

"Unit stops cycling heat after a few minutes. Gas coils failing when hot. Rollers squeaking. Replaced coils and dryer repair kit. Tested unit. Unit functions properly. One year warranty on repair. ; used 1 279834 (Coil), 1 Sh15, and 1 4392065 (Kit) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14609

James

Job Details: 09/29/2022

Unit ran all night then wouldn't start. L2 melted at terminal block. Repaired terminal block and harness. Tested unit and verified operation. ; used 1 279320 (Block) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/29/2022

Replaced Thermistor harness. All operations normal. Tested all fans and thermistors.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14605

James

Job Details: 09/29/2022

F8e1 f0e3. Reset control and calibrated. Hot cold reversed. Corrected hoses. Hot water leaking from pipes at wash sink. Left hot water turned off. Tested normal on cold settings and it will function. Recommend having plumbing repaired.

We serviced a

MAYTAG WASHER

Model MVWB835DWO

Near Irondequoit, NY 14617

James

Job Details: 09/29/2022

Lid kock fault unit wont start. Replaced lid lock and tested. Unit functions properly. ; used 1 W10810403 (Latch) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWB3

Near Lima, NY 14485

Jeremy

Job Details: 09/29/2022

Right side support roller has broken off. Customer requesting both fron support rollers be replaced. ; ordrng 2 WP8270019 (Support Roller)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Syracuse, NY 13224

Chuck

Job Details: 09/29/2022

Customer canceled service

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14615

James

Job Details: 09/29/2022

Oven not heating. Power to igniter. Replaced igniter and tested twice. Unit functions properly. ; used 1 12400035 (Ign) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 09/29/2022

"Customer stated unit is leaking water in front of washer, clothing stays very wet. Checked and found F0E2, Ran diagnostic cycle, noticed slow drain, adjusted drain hose functions properly. Ran normal cycle, washer checks good. Customer will monitor if problem persists order Drain pump W11458345."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Hamlin, NY 14464

Dave L

Job Details: 09/29/2022

Unit will not heat in bake due to an open bake element. Ordering bake element ; rqstng P&A on 1 W10779716 (Element)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near East Syracuse, NY 13057

Chuck

Job Details: 09/29/2022

Replaced lid lock and it did not correct the issue. I inspected the lid lock connection on the control and the connection tested good. Ordering control W11322905; rqstng P&A on 1 W11322905 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Rochester, NY 14625

Andres

Job Details: 09/29/2022

Customer stated unit was not draining. I diagnosed unit and found drain hose to be clogged. I used my shop vac to clear lines. Started a cycle then canceled it to make sure it was draining correctly. Unit is working properly.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Cicero, NY 13039

Chuck

Job Details: 09/29/2022

Replaced drain pump. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cicero, NY 13039

Chuck

Job Details: 09/29/2022

Customer stated that they are hearing a ticking sound while unit is operating. I confirmed the noise and discovered that the timer is randomly clicking but only when there is a load on the unit. Ordering timer WPW10185992. ; ordrng 1 WPW10185992 (Timer)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH0

Near Cicero, NY 13039

Chuck

Job Details: 09/29/2022

Replaced sump assembly. Cleared codes. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Liverpool, NY 13090

Chuck

Job Details: 09/29/2022

"Customer stated that unit is not making ice, freezer and refrigerator not cooling. After inspecting unit i found that the evaporator has frost and ice buildup and fan not operating causing no airflow in both compartments. I inspected harness and a fan connector was not firmly in as the ice buildup might have pulled it out. Fan is getting the proper voltage. I reconnected the fan connectors and the fan was operating normally. I dried the after steaming out all ice from the evaporator. Heater tested good. I asked customer to monitor the situation and to call if issue continues. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 09/29/2022

Customer stated that lid lock is broken. After inspecting unit i discovered that the lid lock is damaged due to it falling off. Ordering lid lock W11394572; ordrng 1 W11394572 (Lid lock)

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Webster, NY 14580

Andres

Job Details: 09/29/2022

Customer stated unit would start a cycle then drain. I diagnosed unit and found issue to be pressure tube. I tried to blow through tube but I could not. I took off back panel and noticed tube was pinched in between outter panel and bulkhead of the dryer. I repositioned tube and made sure air gets through all the way to the tub. I started a normal cycle watched it fill and advance to the wash cycle. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Williamson, NY 14589

Andres

Job Details: 09/29/2022

Customer stated lid is coming apart. I diagnosed unit and did notice that the top glass is coming off lid. Adhesive is no longer sticking and keep glass in contact.; ordrng 1 W11470212 (Lid)

We serviced a

WHIRLPOOL DRYER

Model MEDZ400TQ1

Near Sodus, NY 14551

Andres

Job Details: 09/29/2022

"Customer stated unit would turn on but cycle wouldn't start. I diagnosed unit checked fuses, found error code F01 for a primary control fault. Relay is not opening and sending power to motor. I gave customer a quote for repair but she needs to do some research and see if it's worth it. If customer calls back and wants repair order WPW10132445."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, NY 14589

Andres

Job Details: 09/29/2022

Customer states that ice maker still not producing ice. I diagnosed unit by putting it into a diagnostic mode and running some test. I tested ice maker thermistor which checked good also box fan and ice maker fill/cycle. Tested optics too. I called whirlpool to get this recorded and get an idea of what's going on. They suggested I replace the UI. Sr 7734702207 315-725-6194; ordrng 1 W11579559 (UI)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, NY 14568

Andres

Job Details: 09/29/2022

This customer has requested for a different tech. I've been out there a few times and at this point I'm not exactly sure of what could be going on. I would like a second opinion from someone else.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Fairport, NY 14450

Andres

Job Details: 09/29/2022

"Customer stated unit was making squeaking noise. I diagnosed unit but could not duplicate noise. I ran a diagnostic cycle and also started a normal cycle a couple times. I did not hear anything, I suggested customer keeps using washer like normal and if noise does come back and continues to get worse give us a call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, NY 14618

Andres

Job Details: 09/29/2022

"I replaced freezer light, all lights came on and are working properly. Their was some confusion to who was covering repair customer belived whirlpool would be covering this but since the S code was already used previously they would not. I informed customer and collected payment. I let her know that she needs to contact whirlpool and explain to them that she thought they would cover this. If she can get an authorization number for parts and labor we will refund her money back immediately."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/29/2022

"Customer concerned about unit not spinning out water completely on Towels and Heavy Duty cycles. All other cycles functioning properly. No error codes and self-diagnostic revealed no abnormalities. No mechanical with any components. Consulted with Techline, who advised to replace any parts SR7734705721."

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/29/2022

"Unit is leaking. Found crack in the water valve. Replaced water valve from garage stock, no leaks.; ordrng 1 WPW10683603 (Water Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/29/2022

"Dishwasher leaked from brass bushings on heating element. Replaced heater element per Service Pointer W11540964, S17304. Reinstalled dishwasher, tested in auto-diagnostic, no leakage, operations normal. Left part with customer. ; used 1 W11537778 (Heating Element) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVQ01

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/29/2022

"Replaced shaft, sleeve and seal. Applied grease. Components working properly. Customer will monitor for watery ice."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 09/29/2022

"Vent fan not running. Correct ohm readings at component. Control board supplying ~120 VAC across pin 6 (2+3). No voltage reading at vent fan. Consulted Techline SR7734700547, ordering wire harness and vent fan to repair.; ordrng 1 W11441128 (Vent Fan) and 1 W11469479 (Wire Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Livonia, NY 14487

Jeremy

Job Details: 09/29/2022

"Customer stated unit will not run a cycle. Ran diagnostics and found F4E3 error and F6E3. Unit ran through diagnostic cycle with no issue. Inspected for broken wires and loose connectors, all check good. Ran on normal cycle and found wash motor does not run after second fill. Ordering control board.; rqstng P&A on 1 W11305303 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ00

Near Avon, NY 14414

Josh Henchen

Job Details: 09/29/2022

"Replaced faulty ice maker, tested unit. Refrigerator checks good."

We serviced a

KITCHENAID RANGE

Model KFGG500EBS4

Near Baldwinsville, NY 13027

Chuck

Job Details: 09/29/2022

Replaced electrode. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/29/2022

Replaced ice maker/wire harness assembly. Auger motor seized. Needs auger motor and cover. Ordering.; ordrng 1 WPW10309868 (Auger Motor) and 1 WPW10309869 (Cover)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 09/29/2022

"Customer states that unit is making a noise after the sensing & filling part of cycle. No codes, customer had a video of clicking noise. I inspected unit and uninstalled the pulley and cam and reinstalled. I ran a quick wash cycle to confirm that noise was no longer present. Calibrated unit . Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, NY 14513

Doug Balcom

Job Details: 09/29/2022

Customer states washer will not work. Ran diagnostic test found F7E1 error code. Tried a new actuator unit still gives same code. As soon as a cycle is started it goes into spin and will not stop. Customer states this happened after a power outage. Ordering a control.; ordrng 1 W11513246 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Palmyra, NY 14522

Doug Balcom

Job Details: 09/29/2022

Customer states unit will not spin. Ran diagnostic test got F7E1 error code. Customer declined repair and will buy a new unit.

We serviced a

KITCHENAID RANGE

Model KSEG700EBSS0

Near Phelps, NY 14532

Doug Balcom

Job Details: 09/29/2022

Customer states fan in oven is noisey. Found convection fan bad. Ordering fan assembly and baffle.; ordrng 1 W11414552 (Convection fan assembly) and 1 W10346153 (Convection baffle)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/29/2022

Customer states frt legs a stripped and the cabinet is bent. Whirlpool issued SR#7734514785 for this repair. Ordering cabinet and leveling legs. ; ordrng 1 W11417441 (Cabinet) and 4 W11444912 (Leveling leg)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/29/2022

Replaced freezer door rails. Unit is operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Syracuse, NY 13219

Doug Balcom

Job Details: 09/29/2022

"Customer states unit still leaking. Had customer start unit before I arrived when I arrived the unit was leaking from under the door. Found lower spray arm with a couple ports clogged. Cleared clog but problem still exists. Ordering lower spray arm, inner door panel, lower door seal, and vapor barrier. ; ordrng 1 W10629546 (Lower spray arm) and 1 W10713614 (Inner door panel) and 1 W10667473 (Door bottom seal) and 1 W10844364 (Vapor barrier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck

Job Details: 09/28/2022

Customer stated that unit is not making ice. After inspecting unit i found that the evaporator has frost and ice buildup causing poor airflow in both compartments. Ordering fan harness W11545823 and thermistor WPW10383615; ordrng 1 W11545823 (Fan harness) and 1 WPW10383615 (Thermistor)

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/28/2022

Oil change

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Conesus, NY 14435

Josh Henchen

Job Details: 09/28/2022

"Customer stated unit filled and sensed laundry but felt like it never washed clothing. Washer only has a cold water hook up. Checked and found no Error codes, Ran diagnostic cycle, functions as expected. Ran full Normal cycle with laundry, washer checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14609

James

Job Details: 09/28/2022

"Motor fault. Actuator broken. Replaced actuator and calibrated. One year warranty on repair. ; used 1 Wpw10006355 (Actuator), and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MHW4100DW0

Near Brighton, NY 14610

Ray Benedetto

Job Details: 09/28/2022

Replaced control board. Tested with self-diagnostic. Unit still had long drain code. Not repairable.; dspstn on spec-tagged invntry: 1 W11029154 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Dansville, NY 14437

Jeremy

Job Details: 09/28/2022

"Customer stated no ice is being made. Found icemaker has E2 error code. Found that I maker motor does not make a full rotation in diagnostic. Replaced icemaker, unit checks good.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL6

Near Webster, NY 14580

Ray Benedetto

Job Details: 09/28/2022

"Unit not filling with water and continuously draining. Inlet water low and float switch errors in memory. Ran machine through auto-diagnostic, operations normal. Verified float switch was engaging and disengaging properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Dansville, NY 14437

Jeremy

Job Details: 09/28/2022

Replaced motor and capacitor for motor not turning. Ran calibration. Unit checks good.; dspstn on spec-tagged invntry: 1 W10890624 MOTOR

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/28/2022

"Customer stated unit will not run a cycle. Found F0E3 and F5E1 error codes. All functions check good im diagnostics. Unit will not start a cycle. Found oil has been leaking from gearcase. Ordering control, gearcase, washplate and slider.; rqstng P&A on 1 W11393685 (Gearcase), ordrng 1 W10734521 (Slider) and 1 W10902814 (Washplate), rqstng P&A on 1 W11400681 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Rochester, NY 14624

Dave L

Job Details: 09/28/2022

Replaced unresponsive jazz board. Tested ok. ; used 1 Wpw10503278 (Jazz board) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Macedon, NY 14502

Josh Henchen

Job Details: 09/28/2022

Customer stated unit was leaking water. Checked and found no evidence of a leak. Dishwasher checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Penfield, NY 14526

Josh Henchen

Job Details: 09/28/2022

Customer stated she had a small drip from front left side. Checked and found small drip running down seal and door to floor. Ordering new tub gasket; ordrng 1 W11414078 (Tub Seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEW1

Near Rochester, NY 14624

Dave L

Job Details: 09/28/2022

H.v control has failed . Ordering HV board ; ordrng 1 WPW10310240 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFWO

Near Rochester, NY 14619

Dave L

Job Details: 09/28/2022

Replaced drain pump due to debris damaging impeller. Tested ok in diagnostics. ; used 1 WPW10605427 (Pump) from stock