Local Reviews
Powered by Fluid LOCAL
Evan E.
WASHER MAYTAG MVWC465HW2 Replacing control due to pressure sensor failing to sense amount of water in tub. Replaced control Ran test cycle Unit tested good
Evan E.
DRYER WHIRLPOOL MED6000XW0 Customer stated unit was screeching while drum was spinning. Upon inspection discovered that rollers and idler pulley were sticking Cleaned rollers and roller shaft Cleaned idler pulley and idler pulley shaft Reassembled unitRan test cycle Unit tested good Dryer vent cleaning Scott Koepke Office : 866-498-7233Cell: 585-441-7227
Dave F.
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Refrigerator and freezer temperatures are warm .found the evaporator cover in the freezer had popped off in the back also the refrigerator evaporator cover wasn't very tight . Put refrigerator in diagnostics tested , FC thermistor and RC thermistor both tested good . Tested evaporator fan motor for both refrigerator and freezer. Both tested good . Ran test four which checks compressor ,Compressor fan motor tested good . Looked at the frost pattern on evaporator . Did not have an even frost pattern may have been due to door being open . Refrigerator may need sealed system work .. customer will monitor temperatures."
Dave F.
DRYER MAYTAG MED5500FC1 Check vent light comes on . Looked for error codes found F4 E3 restricted air flow . Used vent tester and the reading came up poor air flow . . Found no issues with dryer . Vent needs to be cleaned. Charged service charge .
Evan E.
DISHWASHER KENMORE 665.13899K801 Did not have intended part for job. Reordering control ; ordrng 1 WPW10285180 (cntrl-elec)
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated unit had shut off during cycle. Upon inspection discovered control was not accepting commands. Could not get unit into diagnostic. Inspected control led verification light was not on Ordering control; ordrng 1 W11162438 (CONTROL)
Shaiman C.
DRYER MAYTAG MGDC215EW0 Unit is making a grinding/rattling noise. Suspected bad roller bearings. After running unit for a longer period of time the noise began to show itself more from the motor. Replacing motor.; ordrng 1 279827 (motor!dryer)
Dave F.
RANGE WHIRLPOOL GW397LXUQ07 Replaced ignitor tested oven . Tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Replaced start device for refrigerator turning on intermittently. Refrigerator is working and at correct temperatures. Ice maker still not working . Refrigerator needs new icemaker . Ordering new ice maker WPW10251076 customer paid in full for repairs . ; ordrng 1 WPW10251076 (icemaker)
Dave F.
WASHER MAYTAG MVWX655DW1 Washer making noise while spinning . Found no error codes. . Found the gearcase was sitting to low on a carpet floor possibly dragging . Found debris underneath wash plate . . Removed debris . Adjust legs up . Tested washer in auto diagnostics. Tested good . Calibrated machine . Tested good .
Steve M.
REFRIGERATOR MAYTAG MFI2269VEW4 Customer complaining of user interface not coming back on after power outage for a few hours. Complaining of ice on freezer floor. Replaced main control and drain tube. Cleaned the plugged coils. Removed all ice accumulation. ; used 1 W10619951 (TUBE-DRAIN) from stock
Steve M.
REFRIGERATOR AMANA ART318FFDW03 26 in fresh food section and -4 in freezer. Called tech line again sr# 7724299174 tech line deemed unit unrepairable. Manufacturer is going to contact customer within 5 business days.
Dave F.
DISHWASHER WHIRLPOOL wdf520padm7 New sink disposal. Dishwasher drain hose was not punched out . Tested dishwasher tested good.
Evan E.
WASHER WHIRLPOOL WTW8040DW4 Customer stated unit was producing banging noise while in spin or agitate. Checked for codes no codes present. Ran test cycle During spin agitation could hear noise customer was referring too. Gear case bearing is failing.Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)
David L.
FREEZER KENMORE 253.260821 Unit is displaying a communication error. Display shuts off when door is moved due to a break in the harness at the hinge. The door has to be replaced to repair quoted for door 216531256 456.88they will cAll back with an answer; rqstng P&A on 1 216531256 (door panel)
David L.
COOKTOP WHIRLPOOL WFG525S0HV Replaced bake electrode due to poor ignition. Unit tested good after install customer to monitor.
David L.
WASHER MAYTAG MVWB865GC0 Customer concerned with how the unit is cleaning. Found an overload error in diagnostics. Cleared code and ran autotest and service calibration. Unit tested good. Customer is not happy with normal operation of the machine.
Steve M.
MICROWAVE KITCHENAID n/a Already looked at unit last year with previous owners and it is to old to get any parts. Waived service fee.
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Replaced main control, user interface and defrost thermistor for not defrosting. The evaporator was full of frost again. Removed all the frost. The refrigerator tested good. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced thermostat for inconsistent temps in unit. Recommended customer to place a couple gallon jugs of water in freezer to help stabilize temps during the defrost cycle due to the delicate foods they have in freezer.
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Right hand door hinge collars was slipping off of the hinge. Raines right hand door and leveled unit to level off doors. Unit tested good.
Steve M.
REFRIGERATOR KENMORE 106.536443 Customer concerned with noises from refrigerator. Found the noises are from frost melting in defrost. Ice maker just cycled and called for water. Cleaned the condenser coils. The refrigerator tested good.
Steve M.
DISHWASHER WHIRLPOOL WDT710PAHW1 The left spring was loud when opening and closing. Found the spring contacting the frame. Bent hinge and spring works as expected. The dishwasher was leaking from front center of unit. Lowered back of matching for water to deep in front. Tested dishwasher and it did not leak.
Evan E.
RANGE WHIRLPOOL WFG505M0BB2 Replacing gas valve regulator due to unit failing to distribute gas correctly. Burners would not light if oven was on. Replaced regulator Ran test cycle Unit tested good
Steve M.
WASHER MAYTAG MVWX655DW1 Found washplate was stripped. Ordering hub and washplate. Found the power is not grounded. Customer is going to repair outlet. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Shaiman C.
DRYER MAYTAG MGD6000XW2 Customer canceling current check. Refused to replace.
David L.
WASHER MAYTAG MVWC565SW Unit was not spinning due to a weak capacitor. Replaced capacitor and calibrated.; used 1 W11158831 (CAPACITOR) from stock
Gary T.
REFRIGERATOR AMANA ASD2522WRS01 "Installed new water dispenser line to replaced dry rotted and leaking water line, installed ice door kit to correct unit that wasn't dispensing ice. Checked completely, checked okay."
Gary T.
WASHER MAYTAG MVWC565FW0 "Replaced control that had power but was not accepting commands, when trying to test and calibrate, the control shorted out, found shorted winding in the drain pump, ordering drain pump and control.; ordrng 1 W10876600 (drain pump) and 1 W11116594 (cntrl-elec)"
Gary T.
REFRIGERATOR GE GTS22CMARBB "Found cold air inlet and return lines to the fridge section blocked with ice, door was most likely left open, defrosted vents and checked airflow,. Checked okay, advised customer to watch the doors."
Gary T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Repaired noisey fan that had some styrofoam around it.
David L.
RANGE WHIRLPOOL WFG550S0HZ0 Replaced broil ignitor due to poor ignition. Broil tested good after install.
David L.
REFRIGERATOR GE GSS25LGMAWW Water filter was very clogged and leaking causing the ice maker issues. Customer had the freeze at the coldest setting causing frozen items in the fridge. Adjusted settings.
Gary T.
RANGE KITCHENAID KSGB900ESS1 "Found wire touching rotor on the the convection fan, rerouted wire. Tested okay."
David L.
DISHWASHER KITCHENAID KDTE254ESS0 Reinstalled dispenser gasket. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Unit is not defrosting again. Defrost circuit testing good. Ordering controls. Atec warranty. ; ordrng 1 W11088499 (CONTROL)
Gary T.
WASHER MAYTAG MVWB766FW1 "I know it's making the noise on this machine, need to call the tech line. Advise customer that I will call the tech line Monday and get a hold of him.; schdld next appmnt for 3/11 MON !"
Shaiman C.
WASHER WHIRLPOOL WFW75HEFW F3E1 and F8E1 codes upon arrival. Discovered hot water valve was turned off. Unit would violently shake during spin cycle. Tech line recommended replacing suspension and inner tub. Upon further investigation discovered shipping bolts were still installed. Removed bolts. Unit testing good.SR: 7724297961
Shaiman C.
DRYER MAYTAG MGDC400BW2 Igniter and gas coils are testing good. Unit failed airflow test. Advising customer to clean the vent.
Gary T.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Replaced ui that the display was no longer showing all segments. Checked unit out, all checks okay."
Gary T.
DRYER ROPER RED4516FW0 Repaired misaligned roller causing loud rumbling noise
Evan E.
DISHWASHER MAYTAG MDB8949SAM0 Customer stated unit was not responding to commands and would start cycle on it's own. Upon inspection discovered that UI had silver migration on ribbon cable.Called techline to report findings Sr: S25462Sr code covers part cost onlyReplaced UI Ran test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WTW6300SG0 Customer stated unit was not draining and had tech from other company diagnose issue as drain pump failing. Upon inspection discovered pump was failing impeller would not spin to remove water from cabinet. Replaced pump Ran test cycle Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer stated dished were not coming clean. Upon inspection checked for error codes. No codes present. Ran test cycle . During fill portion of cycle could tell unit was not adding enough water. Inspected valve discovered that in,tested valve had kink in line causing unit not to fill fully. Straightened line ran reset cycle again.Unit now filling as it should Unit tested good"
Evan E.
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated top rack was falling due to track breaking. Upon inspection discovered that rack was falling due to left side track breaking at welds. Tech is unable to installed new track due to customer installing new floor after dishwasher was installed. Tech is unable to remove dishwasher without potentially damaging floor. Made customer aware off issue. Customer to contact office once issue with floor is resolved ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Shaiman C.
DISHWASHER WHIRLPOOL WDT720PADW2 Unit is leaking from diverter. Customer declining repair.
Dave F.
REFRIGERATOR WHIRLPOOL GX5FHTXVY010 Icemaker not making ice . Tried getting the old icemaker to move with jumper . Did not . Replaced ice maker tested unit . Tested good ..
Dave F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced water intake valve due to water filling the tub up in the dishwasher even when unit is off . Tested unit tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Replaced left hand side door for warping and not allowing the door switch to be pushed in Tested refrigerator tested good
Dave F.
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Replaced damper due to being loud . Tested unit . Tested good
Dave F.
DISHWASHER WHIRLPOOL WDT780SAEM2 Top rack adjuster broken . The wheel won't stay on . Replaced both adjusts on top rack . Tested dishwasher tested good.
Dave F.
DRYER AMANA NGD4600YQ0 Start button had fallen into console. Put start button back into place . Put old knob on start button tested good . Suggested getting the vents clean and changed to better pipes . Gave pro tech phone number 585-377-3177 for getting venting done
Steve M.
REFRIGERATOR AMANA ART318FFDW03 -7 degrees in freezer. 14 in fresh cycle. Called tech sr#7724299174 They had me restrict the warm air returns by half to get unit to cool properly. If problem persists they want us to call them back.
Shaiman C.
DISHWASHER MAYTAG MDBH979SAM0 Water leaking from side of unit. Door seal is partiality torn. Leveled unit & replacing door seal.; ordrng 1 W10300924V (door seal)
Steve M.
REFRIGERATOR MAYTAG MFI2266AES Found ice stuck on top of teeth and ice in maker also. Had to reset power to get Im to run. Replace ice maker for to much ice production. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Shaiman C.
WASHER MAYTAG MVWC565FW "Replaced actuator, unit still won’t agitate or spin. Replacing motor and capacitor. Customer is inquiring with purchase dealer about exchanging machine. In the event the return is approved parts will not be necessary. ; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11158831 (CAP)"
Steve M.
WASHER MAYTAG MHW5500FW1 Replaced air trap for washer getting stuck in drain mode and f3 error. The washer tested good.
Steve M.
RANGE WHIRLPOOL WFE525S0HV1 Replaced main control for no heat at broil or bake. The range tested good.
Shaiman C.
WASHER AMANA NTW4516FW2 New control board failed after installation. Called tech line. Instructed to replace drain pump and control due to low ohm reading of pump. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL)
Gary T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced refrigerator compartment evaporator fan that was noisy, replaced door latch lock that was not engaging on door. Checked complete everything OK."
Gary T.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Replaced control and thermistor, cuts away foam from the thermistor. Advised customer to keep foods away from the vents."
Gary T.
REFRIGERATOR MAYTAG MFI2570FEZ02 Replaced broken frame and center rail that were not allowing the crisper drawers to open and close. Checked okay.
Evan E.
COOKTOP JENN AIR JGD8345ADB Customer stated unit was producing popping noise when shutting off. Upon inspection discovered bottom of burner where ignitor sits had rusted out there were 2 large holes in bottom of burner. This is causing popping due to airflow. Ordering replacement burner.Service call fee and labor are on job #79981; ordrng 1 WP3403M075 (BURNER)
Gary T.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Replaced warped door Molly and that was not allowing the door to close properly. Replaced door switches that were not turning the lights off. Checked completely, checks OK"
Gary T.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced dented tub and front panel. Checked unit operation.
Gary T.
DRYER WHIRLPOOL LDR3822PQ2 Repaired binding blower wheel that was making noise when the unit was running. Checked okay.
Evan E.
DISHWASHER JENN AIR JDB9600CWP93 Customer stated unit was leaking. Upon inspection discovered that right side trim piece was warped causing unit door not to seal properly.Customer had unit plugged out from wall and had accidentally unplugged unit. I am unable to plug unit back into to run machine due to power cord being too short.Customer will need to disconnect at junction box and plug unit back in the reconnect at junction box. Was not able to run machine so cannot properly diagnose.I have not collected a service call fee yet. Rescheduling for 03/07 between 12-3; ordrng 1 W10736482 (trim-tank)
Evan E.
WASHER MAYTAG MHW3505FW1 Customer stated unit is still not dispensing fabric softener. Ran test cycle. During test cycle removed dispenser drawer to confirm unit was filling during C03 portion of test cycle unit should be filling fabric softener cup and unit was not.Ordering dispenser and water valve. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W10599356 (water inlet valve)
Steve M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found fill tube full of ice. Removed ice. The customer has low water flow to refrigerator. Customer is going to replace saddle valve. The ice maker tested good.
Gary T.
WASHER WHIRLPOOL WTW8500DR "Repaired loose strut causing noise, unit has no hot water coming in and causing a of error, washer checks okay, customer has no hot water to the washer."
Dave F.
DRYER WHIRLPOOL WED8500DC4 Replaced control . Unit still not turning on . User interface that came in was just the plastic console. Need the touch screen W11158455 . Called techline SR 7724301793 . Checked power coming into unit 240 coming in . Check voltage to user interface. Has power going to use interface. Ordering user interface.; ordrng 1 W11158455 ( PANEL-CNTL)
Shaiman C.
DISHWASHER KITCHENAID KDTE254ESS2 Replaced motor and control board. Unit testing good.
Shaiman C.
RANGE WHIRLPOOL WFG320M0BW2 Replaced door glass. Unit testing good.
Gary T.
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper rack rails that the spot welds had broken on causing upper rack to fall. Tested okay.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Steve M.
DRYER KENMORE 11072832100 "Found the belt was broken. Replaced belt ,rollers and idler pulley with maintenance kit and the dryer tested good. ; used 1 4392065 (REPAIR KIT) from stock"
Steve M.
DISHWASHER KITCHENAID KDTE104ESS4 "Replaced upper rack rails for door not closing. Ordering cabinet seal that was damaged during repair. ; ordrng 1 W10864081 (seal), dspstn on spec-tagged invntry: 1 W10300924V GASKET , used 1 W11048934 (RACK RAIL), and 1 W11048936 (RACK RAIL) from stock"
Steve M.
RANGE JENN AIR JES1750ES1 Found the oven under heating. Reset the control in diagnostics and Calibrated oven up 20 degrees. The customer is going to monitor.
Steve M.
REFRIGERATOR KITCHENAID KSRV22FVSS04 Replaced compressor for seized compressor. The refrigerator tested good.
Steve M.
DRYER WHIRLPOOL WGD87HEDW1 Replaced rollers and idler pulley for bad bearing in rollers causing loud operation. The dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock
Dave F.
DISHWASHER WHIRLPOOL WDT750SAHV0 Dishwasher not turning on. No power to dishwasher. Breaker had popped. Flipped breaker power is now at the outlet but dishwasher not turning on . Opened up power connector box. Found the black wire was out of the wire nut and that's what sparked . Fixed wires to dishwasher. Dishwasher now turning on . Dishwasher was leaking from inlet water valve . Tightened water hose connection . Tested dishwasher in auto diagnostics. No errors. Unit tested good .
Dave F.
DISHWASHER WHIRLPOOL GU2455XTSB0 Dishwasher not spraying very good . Found the chopper blade area was full of debris like glass . Removed debris tested dishwasher tested good.
Dave F.
DISHWASHER MAYTAG MDB7100AWS Right hand side stopper on the back of the rail had fallen off . Reattached stopper tested top rack tested good.
Dave F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Left hand refrigerator door had dent . Replaced door . Tested dispenser. Tested good .
Gary T.
REFRIGERATOR FRIGIDAIRE FFTR2021QS "Unit is not cooling at all, leaking evaporator, ordering parts.; rqstng P&A on 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"
Dave F.
WASHER MAYTAG MHW5500FW1 Washer not filling with water .found error code F8 E1 . Unplugged water pressure sensor at sensor and control . Ran washer in auto diagnostics washer tested good . Not hearing any other noises .
Gary T.
RANGE AMANA ACR4303MFB3 "Replaced control that wasn't running the oven so shutting off the light. Could not test unit, terminal block is cracked and needs to be replaced, ordering term block.; ordrng 1 WPW10245259 (block-term)"
Evan E.
HOOD VENT WHIRLPOOL WVW53UC6FS1 Installing led driver board due to units lights not working properly. Installed driver board and straightened harness. Unit tested good
Shaiman C.
DISHWASHER WHIRLPOOL WDF760SADT0 "Drain pump staying on causing the pump to overheat. Replacing pump and control. ; ordrng 1 W10348269 (pump,dran) and 1 W10751502 (elect control board)"
Steve M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 WJ5BP00EPL1 replaced main control and drain pump for short pump that took the control with it. The dishwasher tested good. ; used 1 W10876537 (PUMP) from stock
Shaiman C.
WASHER WHIRLPOOL WTW4850HW1 Drain pump is running continuously. Control has been ordered but is PSP. Also ordering drain pump.; ordrng 1 W10919003 (pump-water)
Evan E.
RANGE FRIGIDAIRE FFEF3011LWG Replacing receptacle due to old receptacle shorting out at terminals. Replaced receptacle Tested burner Unit tested good
Shaiman C.
WASHER WHIRLPOOL MVWC565FW "Stuck key, lid lock & over suds codes present upon arrival. Lid lock is engaging but not staying in position. Lid switch tested bad. Replacing lid lock mechanism. ; ordrng 1 W11307244 (LID LOCK)"
Evan E.
DRYER WHIRLPOOL WED5000DW2 Installing new cord due to outlet melting old cord. Installed new cord. Unable to test machine due to outlet not yet being repaired. ; dspstn on spec-tagged invntry: 1 TJ1006 CORD 6' 4 PRONG and 1 TJ5655 CORD-5' 3w
Evan E.
WASHER MAYTAG MVWC555DW0 Customer stated unit was producing grinding noise. Checked for codes unit was displaying basket speed fault code . Upon Inspection discovered that teeth on drive hub had worn causing basket not to spin. Replaced drive hub Ran test cycle Unit tested good ; used 1 W10528947 (HUB) from stock
Gary T.
WASHER WHIRLPOOL WTW4955HW1 Repaired loose connection at the water valve not allowing the hot water to come on.
Steve M.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "On arrival the ice bin is full. Recycled power to get power to ice maker. Tested bin full/empty test for bin in diagnostics and when moving the door the bin status is changing. There is a broken wire in the harness of the door. The customer is calling service contract company to have us dispatched. ; rqstng P&A on 1 LW10261130 (dor-fip wh FRZ ), states that autho needed"
Gary T.
WASHER WHIRLPOOL WTW4850HW1 "Unit was out of balance, explained to customer how to pause and move clothes around, use deep water wash and not to use too much soap. Customer education. Unit is checking okay"
Gary T.
DISHWASHER FRIGIDAIRE FDB2410HIC2A Found customer was putting powder detergent in the rinse aid dispenser. Causing dishes not to clean during wash. Ran diagnostics self test unit is working correctly.
Steve M.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Found the freezer warm and very little frost on evaporator. Found compressor not always starting. Put a tester start device and the compressor and it started. Customer is going to monitor temps in freezer. Ordering start device. Customer is going to monitor ice production also. Quoted 266.50 for start device repair and if ice,Akers is need the ice maker is 166.32; ordrng 1 WPW10260370 (start-dev)"
Gary T.
RANGE FRIGIDAIRE FEF354GSB "Replaced open bake element, tested bake element. Tested okay."
Gary T.
RANGE MAYTAG MGR5750ADA "Replaced weak ignitor that wasn't lighting the bake burner, tested okay.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Steve M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Sr#7724248440 called tech line for unit randomly loosing power. They want the left pantry door harness replaced. Ordering harness. ; ordrng 1 W11170612 (HARNESS)
Shaiman C.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Refer to DL
Dave F.
COOKTOP JENN AIR JGS9900BDS16 "Left front burner ignitor has fallen inside stove. Would need screws ,burner and ignitor. Right front needs new burner ,screws and ignitor. The glass top is broken needs to be replaced . The oven door isn't closing right may need we hinges Oven won't self clean . Needs door switch and lock mechanism. Called 210 he said they will let us know what they plan to do with unit .Auth code 311541431364"
Gary T.
DRYER WHIRLPOOL GEW9250PW0 "Unit has poor venting, advised customer to replace venting and clean inwall venting."
Gary T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced damaged door panel, checked unit operation. Checks okay."
Dave F.
RANGE JENN AIR JDS1450FS0 User interface that came in is damaged on the front right . Called techline for documenting SR 7724317837 ordering new UI; ordrng 1 W10911397 (panl-cntrl)
Gary T.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced weak compressor that wasn't cooling the fridge down to proper temps, tested okay."
Dave F.
DISHWASHER WHIRLPOOL WDF520PADW5 Rails on top rack of dishwasher . The wheels on the tub are broken . Ordering new wheels WP8575897 4 and one new stop WPW10082861 1; ordrng 4 WP8575897 (wheel-tub)s and 1 WPW10082861 (stop)
Gary T.
MW-HOOD COMBO WHIRLPOOL WMH32519HZ1 "Replaced display that didn't have all the segments showing, tested okay."
Gary T.
MICROWAVE MAYTAG MMV4205FB1 Replaced interlock switches with interlock kit. Customer does not have the microwave on a dedicated line. Advised customer to have a dedicated line for the microwave only without a gfi circuit.; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit has large hole in rear of tub causing water to leak of back of tub. Ordering tub ; ordrng 1 W10909756 (TUB)
Gary T.
DRYER WHIRLPOOL LGR7646EQ2 "Replaced open thermal fuse that was causing a no heat situation, tested unit. Unit is Kristine OK.; used 1 WP3392519 (FUSE-THERMAL) from stock"
Gary T.
WASHER MAYTAG MVWB766FW1 Replaced slider mech that was making a clicking noise during the was cycle.
Dave F.
REFRIGERATOR AMANA AFF2534FES3 Icemaker not making ice . Found it was leaking. Replaced icemaker . Tested icemaker . Called for water . Tested good .; used 1 D7824706Q (ICEMAKER) from stock
Evan E.
WASHER MAYTAG MVWX655DW1 Customer stated unit was leaking from underneath. Upon inspection discovered seal and bearing for gearcase have failed unit is dripping water from gearcase seal and unit is running very loud while in spin. Ordering gearcase; ordrng 1 W11035751 (gearcase)
Evan E.
DISHWASHER WHIRLPOOL WDF520PADB3 Customer stated unit was not drying dishes and was not washing dishes. Upon inspection discovered unit displaying 4-3 (wash motor not running) 7-1 (no heat) Ran test cycle could hear unit filling and draining but never running wash motor. Heater never ran at end of cycle. Ordering wash motor & heater; ordrng 1 W10518394 (heater) and 1 W10837026 (pump&motor)
Dave F.
DISHWASHER WHIRLPOOL WDF540PADM3 Dishwasher making humming noise during washer cycle . Looked underneath the dishwasher found the hoses were laying on the motor causing vibration to the sub floor . Moved hoses tested dishwasher.tested good .
David L.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Sr7724249285Found broken orange wire at the liner that controls the three way valve. Called techline. This is not a serviceable harness. Left unit in its failed state as instructed by the manufacturer. Called new leaf to submit for no repairable.
David L.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 Found unit with a restricted defrost drain causing a leak in the freezer. Verified icemaker was not leaking. Cleared drain and removed ice from the freezer. Atec warranty
Gary T.
REFRIGERATOR AMANA ASD2522WRS01 "Unit needs waterline to the dispenser to replaced cracked and leaking line. Unit needs dispenser door kit, will install when installing new water line, installed filter.; ordrng 1 W10823511 (tube-water)"
David L.
MICROWAVE WHIRLPOOL CAE2745FQ0 Replaced coin interface due to unit not starting when coins are put in. Tested unit with coins after installation. Unit started normally. No errors in diagnostics.
Steve M.
DRYER FRIGIDAIRE GLGQ2152ES3 Replaced thermal limiter for no heat. The dryer tested good.
Gary T.
REFRIGERATOR GE TFX20JR "Unplugged defrost drain that was plugged with food stuff, unit is draining fine now. Icemaker shut off arm not working, ordering icemaker.; ordrng 1 WR30X10012 (sub wr30x10093)"
Steve M.
DISHWASHER KITCHENAID KDTE104ESS4 Replaced seal that was damaged on previous visit. The dishwasher tested good.
Evan E.
DRYER FRIGIDAIRE FFLG3911QW1 "Unit is not heating due to thermal fuse blowing causing ignitor not to recieve power. Ordering thermal fuse ; ordrng 1 137032600 (limiter) and 1 5304406099 (thermostat,safety)"
Shaiman C.
WASHER WHIRLPOOL WFW85HEFW1 Unit shuts off when attempting to make a wash selection. Control panel must be replaced. Autho code: 6587294-00; ordrng 1 W10903218 (panel-cntl)
Steve M.
MICROWAVE WHIRLPOOL WMH53521HZ0 Replaced all the door switches for intermittent operation and door errors. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Shaiman C.
DRYER AMANA NED4655EW1 Unit was heating on arrival.
Steve M.
WASHER MAYTAG MVWC450WW0 Tested the washer from rinse cycle all the way to spin with no banging. Found the u it not going into spin during neutral drain. Reset it and it spun fine. Ran unit in normal wash all the way to rinse and it worked as expected.
Shaiman C.
DISHWASHER KITCHENAID KUDE20FBSS0 Adjuster wheels were broken. Replaced adjusters. Unit testing good. ; pckd up 1 W10712394 (adjuster)
Gary T.
WASHER MAYTAG MVWC565FW0 "Ui/control is no longer working, accepting commands. Customer is buying a new washer. Estimate only.; rqstng P&A on 1 W11116594 (cntrl-elec)"
Dave F.
DRYER WHIRLPOOL WED5620HW0 Tested dryer vent . Tested good . Ran dryer has good heat. Gave some tips on dryer . Changed door swing on dryer so it opens the same way as the washer . Customer instruct.
Gary T.
REFRIGERATOR WHIRLPOOL WRF989SDAF00 "Unit is not defrosting correctly, ordering control that runs defrost system.; rqstng P&A on 1 W10861908 (cntrl-elec)"
David L.
RANGE JENN AIR JGS9900CDF01 Customer rescheduled. ; schdld next appmnt for 3/11 MON 8 am
Dave F.
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced both left and right rails for not closing . Tested drawer tested off .
Dave F.
MICROWAVE KITCHENAID KMHC319ESS0 "Microwave not turning on . Replaced interlock due to door switch failure and fuse for no operation. Tested microwave.tested good .; used 1 W11244490 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
Evan E.
DRYER MAYTAG MGDC415EW0 Replacing gas coils due to unit not heating and replacing door switch due to unit continually running once door was open. Replaced coils Replaced switch Ran test cycle Unit tested good
David L.
DISHWASHER GE FDB1050REC5 Upper spray arm has split contributing to the leak. Ordering spread arm; ordrng 1 154313601 (arm control) and 1 154701001 (splash shield kit)
Dave F.
DISHWASHER KITCHENAID KDTE254ESS1 Dishwasher door not closing . Found that the left hand hinge had come out of where it's supposed to seat. Put door back where it needed to be . Tested unit tested good.
Evan E.
DRYER KENMORE 110.967427 Replacing belt due to old belt breaking causing unit not to spin. Replaced belt Also cleaned cabinet Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 661570V BELT
David L.
DRYER MAYTAG MGD8200FW1 Door seal on door had come off. Reinstalled door seal. Removed lint from dryer vent. U it testing good
Steve M.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Ordering thermostat for refrigerator not cooling randomly. Damper, fans and compressor are working as expected. ; ordrng 1 WPW10583801 (thermostat)"
Steve M.
WASHER MAYTAG MHWZ600TW00 Found the drain pump is seized causing burning smell and not completing wash. Ordering pump. ; ordrng 1 WPW10730972 (pump-water)
David L.
DRYER AMANA NDG2335AWW ReplCed gas coils due to unit not heating. Unit tested good.; used 1 279834 (COIL KIT) from stock
Steve M.
VENTHOODS KITCHENAID KVWB606DSS1 Sr#Could not remove fan. Called tech line. MAy have to uninstall. Rescheduled for Monday for two man double job. ; schdld next appmnt for 3/11 MON 8-12
Steve M.
REFRIGERATOR AMANA ABB2224BRB00 Found light switch is intermittently not turning lights on. Ordering switch ; ordrng 1 WPC3680310 (light switch)
Gary T.
WASHER MAYTAG MVWC565FW1 "Inner tub and agitator are cracking, ordering inner tune and agitator.; ordrng 1 W10752719 (basket) and 1 W11161960 (AGITATOR)"
Steve M.
WASHER MAYTAG MHWC7500YW0 "On inspection. Found the drain line had a plug with a hole big enough for hose on it. Removed it so drain line does not have back pressure. On testing the unit, after selecting a cycle it would show unlocking/draining light then after about a minute it would go into pause and not proceed with cycle. After three attempts the door locked and cycle started. Ordering control and door lock. ; rqstng P&A on 1 WPW10192966 (cntrl-elec) and 1 WPW10192995 (latch)"
Evan E.
WASHER MAYTAG MVWC465HW2 Customer stated unit was not spinning out clothes correctly and items are coming out wet at end of cycle. Upon Inspection discovered that unit was displaying pressure system fault code. Control is failing to sense how much water is inside tub. Ordering control; ordrng 1 W11249158 (CONTROL)
Evan E.
RANGE MAYTAG MER8800FZ1 Customer stated oven light would not shut off. Upon inspection discovered push rod for light was bending and switch was failing. Ordering push rod Ordering switch ; ordrng 1 W10273192 (rod-door) and 1 WP9757262 (swtch-lite)
Evan E.
RANGE WHIRLPOOL WFG550S0HZ0 Customer stated they were smelling gas when attempting to run broil cycle. Upon inspection discovered that electrode for burner was not sparking causing unit not to light. Ordering electrode ; ordrng 1 WPW10333842 (igntr-oven)
Evan E.
OVEN WHIRLPOOL GW397LXUQ07 "Customer stated that unit was taking very long time to heat up. Upon inspection discovered that ignitor was glowing but failing to draw proper amperage in order to open gas valve. Ignitor is failing Ordering ignitor ; ordrng 1 74007498 (igniter,oven)"
Evan E.
WASHER MAYTAG MHW4200BG2 Customer stated unit was leaking water from bottom of front door and unit would not stop spinning on normal cycle.Upon inspection discovered unit displaying f8e1 ( water level sensor error) f8e3 (overflow condition) Pressure switch is failing to sense amount of water in tub and just continues to spin. Ordering pressure switch and bellow ; ordrng 1 W11106747 (bellow) and 1 WPW10448876 (switch-wl)
Shaiman C.
WASHER WHIRLPOOL WTW75HEFW Ongoing issue with lid lock mechanism. Replacing ACU & lid lock. ; ordrng 1 W11201274 (CONTROL) and 1 WPW10443885 (door lock)
David L.
RANGE JENN AIR JGS9900CDF01 Replaced bake ignitor due to oven not lighting and right switches harness due to front left burner not lighting. Unit tested good after install.
David L.
DISHWASHER FRIGIDAIRE FDB2410HIC2A Cleaned heater error by running diagnostics. Heater tested good afterwards. Customer to monitor.
David L.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Molded gasket that was not sealing. Customer to monitor.
David L.
DISHWASHER GE FDB1050REC5 Unit is leaking from he door intermittently. Ordering door gasket . ; ordrng 1 809006501 (gasket)
David L.
RANGE AMANA AGR6603SFW1 Right front burner not lighting. Adjusted valve screw. Unit tested good
David L.
DRYER WHIRLPOOL WGD5840SW0 Replced worn rollers that were causing a noise during use. Unit tested good.; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
David L.
RANGE KITCHENAID KSGG700ESS1 Replaced control for not sensing the oven sensor. Unit tested good after install.
David L.
DRYER WHIRLPOOL WED70HEBW0 Replaced touchpad for not responding to selections. Unit tested good.
Steve M.
RANGE FRIGIDAIRE FFEF3009PWD Replaced thermostat for stuck thermostat. The range tested good.
Steve M.
REFRIGERATOR MAYTAG MBF1958FEZ02 Found condenser sitting on The floor causing the refrigerator to vibrate when running. Lowered front legs and added foam under condenser to stop vibrating.
Steve M.
DISHWASHER KITCHENAID KDFE104DSS5 Replaced top rack adjuster for broken Tabs causing falling rack.
David L.
OVEN WHIRLPOOL WFG520S0FS0 Replaced controls due to unit not Igniting. Preheated oven to test.
Dave F.
DRYER WHIRLPOOL WED8500DC4 Dryer not turning on. Not responding to touch . Checked power .checked thermal fuse that's good . Power was good .led light on control is off telling me the control is bad . Ordering new control W11158453 and console W11116871 . ; ordrng 1 W11116871 (console) and 1 W11158453 (CNTRL-ELEC)
Steve M.
REFRIGERATOR WHIRLPOOL GD5RVAXVY05 Found compressor was not running all the time. Compressor is running hot and noisy. Put a tester start device on and the customer is going to monitor. If problem persists the refrigerator will need a compressor
Shaiman C.
DRYER MAYTAG MGD6000XW2 F4E3 F3E6 F6E1 F2E1 codes upon arrival. No heating. Unit failed vent test. Customer declined further diagnosis at this time.
Evan E.
RANGE FRIGIDAIRE FFEF3011LWG "Customer stated receptacles had burned out causing burners not to work. Upon inspection discovered front 2 burners were not heating due to bad receptacles. Also right rear burner was not working due to bad receptacle. Replaced front 2 receptacles for burners. Ordering right rear receptacle ; ordrng 1 330031 (terminal block,surfa), dspstn on spec-tagged invntry: 2 330031 RECEPTACLE"
Shaiman C.
RANGE WHIRLPOOL WFG320M0BS0 "Replaced outer door glass, unit testing good."
Evan E.
WASHER WHIRLPOOL WFW5620HW0 Customer stated unit would not start cycle. Checked for error codes. No codes present . Ran test cycle. Unit will not spin during test cycle. Attempted to run drain and spin unit will not spin. Can hear relay for motor clicking on control board upon further inspection discovered that led light on control is blinking after control has been powered on. According to test 1 on tech sheet If led is blinking after 10 seconds then micro controller is not responding. Ordering ACU ACU is factory order will take 5 days to get part; ordrng 1 W11322903 (CONTROL)
Shaiman C.
RANGE WHIRLPOOL WFC150M0EW "Plugged unit in, everything testing fine. Could not recreate issue."
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced control and Ui for temps to cold in freezer. The refrigerator tested good.
Steve M.
DRYER GE n/a Found the control is sending power to motor but motor only clicks and not running. The dryer needs a motor. Could not locate model number.
Evan E.
REFRIGERATOR MAYTAG MFF2258VEM5 Customer stated was not running suspecting jazz board was failing. Removed old board installed new board. Once new board was installed could not get unit to program suspecting issue with new jazz board. Reinstalled old jazz board . Programmed old jazz board with correct program code. Unit is now running Customer is going to monitor issue to see if issue arises again. If issue persists tech to return with new jazz board WPW10503278 (jazz board) Collecting service call fee ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Evan E.
WASHER MAYTAG MHW4300DW0 Customer stated unit was draining slowly. Upon inspection discovered unit displaying f9e1 error code (long drain) Removed back panel to inspect air trap. Discovered that pressure hose had been rubbing up against stator motor while spinning and caused hose to have hole in it. Was able to trim excess hose and reattach to trap. Reassembled unit Ran test cycle Unit tested good
Evan E.
REFRIGERATOR WHIRLPOOL WRF560SMYH02 Customer stated unit was producing noise. Upon inspection discovered that noise customer was referring too was compressor line rubbing up against compressor once started. Was able to bend line slightly away from compressor. Once line was moved could not replicate noise.Unit tested good otherwise
Dave F.
REFRIGERATOR AMANA ASD2575BRS01 Drain on the freezer evaporator was plugged causing ice build up on the bottom . Clearing drain and defrosted the ice . Tested drain tested good .
Shaiman C.
DRYER MAYTAG MEDB765FC0 Replaced door catch. Unit testing good.
Evan E.
DRYER MAYTAG MEDX655DW1 Customer stated they were experiencing long dry times. Upon inspection discovered that blower wheel had come detached from motor spindle and unit was not moving air out of drum. Reattached blower wheel Ran test cycle Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Condenser fan not working . Replaced fan . Tested refrigerator. Tested good .
Dave F.
DRYER WHIRLPOOL TEDS840JQ2 "Dryer belt broken. Dryer needs new rollers and tension pulley . Replaced pulley belt and rollers from kit 4392065 . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 4392065 (REPAIR KIT) from stock"
Dave F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Freezer evaporator was frozen over causing no air flow to refrigerator and not cooling . Defrosted the evaporated . Tested thermistors tested good . Tested heater tested good . Refrigerator is working as expected.
Dave F.
DRYER MAYTAG MGDB725BW0 Replaced rollers and tension pulley for noise also found the motor mount clamp had fallen off . Put clamp back on . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock
Evan E.
DRYER MAYTAG MGDC415EW0 Customer stated unit was not heating. Upon inspection discovered that door switch was broken and unit was continually running after door was open. Also discovered that gas coils are failing intermittently. Initially unit was heating as it should but after observing unit run for 20 mins coils were failing to open valve. Ordering lid switch Ordering coils ; ordrng 1 WPW10328463 (coil-valve) and 1 WPW10569603 (switch-dor)
Shaiman C.
REFRIGERATOR FRIGIDAIRE FFTR1514RW1 No frost on evaporator. All fans are working. System low on charge. ; schdld next appmnt for 3/5 TUE !
Steve M.
MICROWAVE WHIRLPOOL GH7145XFQ The microwave was on the dining room table already taken apart. Replaced cut off for blown cutoff. The microwave tested good. Customer is going to reassemble and reinstall.
Steve M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFA Replaced control for not defrosting properly. The refrigerator tested good.
Shaiman C.
WASHER MAYTAG MVWC565FW1 "Control board was getting power however power indicator on board was not illuminated. Replaced control board, unit testing good."
Evan E.
WASHER MAYTAG MVWC416FW1 Customer stated unit was leaking water. Upon inspection checked for error codes. No codes present . Ran test cycle During drain portion of cycle discovered that unit was leaking from drain hose due to pin size hole in hose. Replaced hose Ran test cycle Unit tested good ; used 1 W11244231 (DRAIN HOSE) from stock
Evan E.
WASHER MAYTAG MHW3505FW1 Replacing drain pump due to impeller inside old pump cracking causing impeller not to spin therefore unit would not drain.Replaced drain pump Ran test cycle Unit tested good
Dave F.
WASHER AMANA NTW4516FW2 Washer not turning on . Found the led light on the control board was off . Replaced control board . Calibrated unit and ran in auto diagnostics. Tested washer tested good .
Evan E.
WASHER MAYTAG MVWX655DW1 Customer stated unit was stuck on sensing. Checked for error codes. Unit had multiple codes displaying. F9e1 long drain F8e3 overflow condition Ran test cycle Unit completed cycle as it should but during drain portion of cycle once unit was done draining could hear water flowing back into machine. This is because of the drain hose is running at an upward angle to the outside of the house. Pump itself is working but it is not able to pump water as far as the hose runs. Suggested to customer to trim hose. If issue persists tech is recommending pump replacement after customer has trimmed hose. Unit tested good otherwise ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
David L.
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Installed fan kit due to ice in freezer. Customer to monitor issue.
Shaiman C.
DRYER WHIRLPOOL AED4475TQ1 "2/27/19 8:43: SC there 2/27 WED, 8:05 to 8:43"
David L.
WASHER WHIRLPOOL WTW5000DW2 Unit was unresponsive due to control board not operating. Replaced control and calibrated. Unit tested good.
Gary T.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced damaged freezer door that had a dent in it.
Shaiman C.
WASHER MAYTAG MVWC565FW Unit will not shift into spin or agitate. Actuator should be replaced. ; ordrng 1 W10913953 (actuator)