We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Webster, NY 14580
James
Job Details: 06/20/2023
"Icemaker would only cycle a few seconds. Replaced icemaker and cycled all of the way. Fill tube frozen. Need door. ; ordrng 1 LW11026425 (Door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Ontario, NY 14519
James
Job Details: 06/20/2023
Rh gasket torn. Replaced gasket and molded with heat gun. Adjusted doors so they are parallel.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHW08
Near Ontario, NY 14519
James
Job Details: 06/20/2023
Replaced control. Compressor turned on once plugged in.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Penfield, NY 14526
James
Job Details: 06/20/2023
Customer installed fridge in garage and wanted it inspected that it will function in winter. Unit cooling properly. Unit is dual evaporator so it should function in colder temperature. No winter retrofit available for this model.
We serviced a
WHIRLPOOL WASHER
Model MVWB965HC0
Near Rochester, NY 14612
Dave L
Job Details: 06/20/2023
The reed switch on the lid lock is failing. Ordering latch. ; ordrng 1 W11188327 and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Pittsford, NY 14534
Andres V
Job Details: 06/20/2023
Gasket is torn on the right door. Replaced gasket and used heat gun to help it seal better.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Conesus, NY 14435
Jeremy
Job Details: 06/20/2023
"After pressing power button all lights begin flickering. Unit does not respond to user inputs. Ordering UI, and control.; ordrng 1 W11626077 (UI) and 1 W11626074 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Livonia, NY 14487
Jeremy
Job Details: 06/20/2023
"Customer stated unit will not start a cycle. Unit has F5E1 for door stuck open. Switch tested good. Found that customer not closing door before timer counts down. Explained door needs to be closed before the timer expires. Ran diagnostic cycle, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pittsford, NY 14534
Andres V
Job Details: 06/20/2023
Found error code F8E1 Drain hose was kinked and causing water to slowly drain. Redirected hose underneath unit so it no longer kinks.
We serviced a
MAYTAG COOKTOP
Model MET8720DS00
Near Penfield, NY 14526
James
Job Details: 06/20/2023
Cooktop cracked. Replaced cooktop and inspected. New top has glue coming out of rubber seal and seal is discolored and looks dirty. Reorder Cooktop. ; ordrng 1 W10719620 (Cooktop)
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Penfield, NY 14526
James
Job Details: 06/20/2023
Oven door shattered. Replaced panel and led. New panel has scratches. Scoop and liner damaged. ; ordrng 1 W10915619 (Door outer) and 1 W11251351 (Scoop) and 1 W10902192 (Liner)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Dave L
Job Details: 06/20/2023
Customer is experiencing poor spin performance. No errors in diagnostics. Unit will shut off and leave most loads wet. Found corrosion on console that may be contributing to this issue. Ordering console. ; ordrng 1 W11135391 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14615
Dave L
Job Details: 06/20/2023
Replaced tub gasket and located very slow leak at the old water supply connection that was filling drip pan. Pics attatched. Recommending customer have the water line replaced ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Andres V
Job Details: 06/20/2023
Water filter would pop out when I was dispensing water. I replaced the filter housing and tested it multiple times. Filter is staying in place now and no longer comes out.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Irondequoit, NY 14609
Dave L
Job Details: 06/20/2023
Found cold water disconnected at the valve. Re connected. Turned on water supply and tested. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
James
Job Details: 06/20/2023
Unit not making ice. Tested unit. Freezer fan not running but icemaker thermistor says colder than temp needed. Power to fan. Open winding in motor. Ordering fan and icemaker. Warranty repair. ; ordrng 1 WPW10514110 (Fan motor) and 1 W11577195 (Icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Irondequoit, NY 14609
Dave L
Job Details: 06/20/2023
Replaced control and moisture sensor harness due to unit shutting off after 3 min on auto dry. Customer to monitor.
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport, NY 14450
Andres V
Job Details: 06/20/2023
Replaced lower rack wheels and the UI. I tested unit on a normal cycle and watched unit for 15min. Unit is running properly.
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rochester, NY 14611
Dave L
Job Details: 06/20/2023
Replaced Gearcase cam and basket . Due to excessive shaking. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11449840 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WTW5200VQ2
Near Brighton, NY 14610
Andres V
Job Details: 06/20/2023
Found water to be coming from the hot water valve it is slowly leaking down the back panel. ; ordrng 1 WPW10144820 (Water valve)
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Oswego, NY 13126
Chuck G
Job Details: 06/20/2023
"Customer stated that unit is not spinning out. Error code Locked rotor monitor. Found motor pulley was snapped off and unit is missing the belt guard. Ordering motor pulley WH03X32218, motor WH03X29559, belt protector WH44X25306, screws WH02X24154 and belt WH01X24180; rqstng P&A on 1 WH03X32218 (Motor pulley) and 1 WH03X29559 (Motor) and 1 WH44X25306 (Belt protector) and 4 WH02X24154 (Screw)s and 1 WH01X24180 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Oswego, NY 13126
Chuck G
Job Details: 06/20/2023
"Replaced inverter, compressor is still not starting. Compressor is getting the proper voltage. Compressor tested bad. Ordering compressor W11578209 and lokrings ; ordrng 1 W11578209 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W11506622 (6.3 nk) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL COIN-OP DRYER
Model CGM2941TQ2
Near Brockport, NY 14420
Dave L
Job Details: 06/20/2023
Drum was not turning. Found belt idler disconnected. Belt was in good condition. Rollers ok. Re installed belt. Tests ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Martville, NY 13111
Chuck G
Job Details: 06/20/2023
Customer stated that unit is leaking. No codes. Tub and suspension was previously replaced by another service provider. Water valve tested bad. Replaced fill valve. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.
We serviced a
KENMORE WASHER
Model 110.24962301
Near Rochester, NY 14609
James
Job Details: 06/20/2023
Unit not spinning due to broken lid switch. Agitator dogs stripped. Need parts. Parts and sc paid. ; ordrng 1 80040 (Dogs) and 1 Sh15
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Pittsford, NY 14534
Dave F
Job Details: 06/20/2023
Ice maker is missing bail arm . Ordering bail arm and extension. Customer had floor repaired. Unit was making noise found label on power cord hitting back wall. ; ordrng 1 W11226459 (Bail arm) and 1 WPW10351019 (Bail arm extension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Victor, NY 14564
Jeremy
Job Details: 06/20/2023
Replaced cracked ice container and icemaker for leaking. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Geneseo, NY 14454
Jeremy
Job Details: 06/20/2023
Replaced sump for wash motor failure. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Geneseo, NY 14454
Jeremy
Job Details: 06/20/2023
Unit has F8E1 error for long fill and will not complete rinse cycle. Ordering fill valve.; ordrng 1 W11210459 (VALVE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Syracuse, NY 13212
Chuck G
Job Details: 06/19/2023
Replaced compressor. Vacuumed unit down to 500 microns. Charged unit with 68 grams of R600a. Evap has a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB7
Near Fairport, NY 14450
James
Job Details: 06/19/2023
"Replaced vent, filter, and insulation. Unit didnt dry last cycle. Ran Diagnostics and heater turned on. Found no leaks. Customer is to monitor. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10329609 VENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Hilton, NY 14468
Dave L
Job Details: 06/19/2023
"Unit still producing f1e1 mid cycle. Customer hears a loud squealing noise right before. Spoke to techline . Ordering control, sump, and UI; ordrng 1 W11460945 (Sump) and 1 W11563997 (Control) and 1 W11632709 (Control)"
We serviced a
GE OVEN
Model JGB860SEJ6SS
Near Rochester, NY 14625
Andres V
Job Details: 06/19/2023
Unit was 40 degrees off. I calibrated unit to 35 degrees hotter on both ovens that was the highest it would go. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Macedon, NY 14502
James
Job Details: 06/19/2023
Unit shaking excessively. Tested cycle and it drains slow and tub bottoms out with 3in of water. Need drain cleaned and suspension replaced. ; ordrng 1 W11130362 (Suspension) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Salina, NY 13088
Chuck G
Job Details: 06/19/2023
Customer stated that unit is not heating. Heating element tested bad. Replaced element. Unit tested good
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS
Near Pittsford, NY 14534
Andres V
Job Details: 06/19/2023
Unit had F47 error code for communication to the big burner. I replaced the module and tested unit. Unit is now working properly. I did suggest customer gets a pot that covers burner more.
We serviced a
MAYTAG WASHER
Model Mvwb835dw4
Near Rochester, NY 14612
Dave L
Job Details: 06/19/2023
Lid is broken at left hinge . Replaced lid ; ordrng 1 Sh (Sh)
We serviced a
GE DRYER
Model GTDX200GM0WW
Near Henrietta, NY 14467
Andres V
Job Details: 06/19/2023
Panel is broken on back side so switches are falling off. Unit needs new panel ; ordrng 1 WE19M1678 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 06/19/2023
"Significant frost build up under the ice bin. No build up near ice door. Suspecting insulation void under auger motor inside the door cavity. Ordering door. ; ordrng 1 W11561286 (Door), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Farmington, NY 14425
Jeremy
Job Details: 06/19/2023
"Replaced suspension, unit still shaking excessively. Found basket is wobbly. Ordering basket, gearcase and hub.; ordrng 1 W11454734 (GEARCASE) and 1 W10752719 (Basket) and 1 W10528947 (HUB), dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Victor, NY 14564
Jeremy
Job Details: 06/19/2023
Replaced scratched panel.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Webster, NY 14580
James
Job Details: 06/19/2023
Replaced door panel and inspected ; dspstn on spec-tagged invntry: 1 W11461688 PANEL
We serviced a
KENMORE DISHWASHER
Model 665.13409N412
Near Webster, NY 14580
James
Job Details: 06/19/2023
Unit leaking inside door panel. Found vent warped and leaking. Diverter started leaking also. Quoted repair of vent and sump assembly.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, NY 14580
James
Job Details: 06/19/2023
"Leds dead. Ff frozen over. Found connection to fan harness started to melt. Less than 1 volt to fan. Need led control, main control, and fan harness. Quoted 764.00 parts only. ; schdld next appmnt for 6/23 FRI !"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Webster, NY 14580
James
Job Details: 06/19/2023
Replaced both doors and inspected. Customer is to monitor ice production.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351KES
Near Pittsford, NY 14534
Dave F
Job Details: 06/19/2023
replaced start device . Unit tested good
We serviced a
GE REFRIGERATOR
Model ZISS360DMBS
Near Pittsford, NY 14534
Andres V
Job Details: 06/19/2023
"Freezer is 31 degrees and fresh food is 51. Evap fan is functioning correctly. Checked the condenser fan found that it was not working. I moved wires around and fan started working. Fan has a broken wire, Ordering new fan assembly.; ordrng 1 WR60X10185 (Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Pittsford, NY 14534
Andres V
Job Details: 06/19/2023
"Tested diffuser on diagnostic mode. Customer confirmed that it was the noise, I replaced the diffuser and tested it. Unit no longer making noise."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Penfield, NY 14526
Andres V
Job Details: 06/19/2023
Unit has F8E1 error code for no fill/slow fill. Cold water supply is having issues. Customer will need to get a plumber to figure out why water is trickling out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14625
Andres V
Job Details: 06/19/2023
Ice maker is getting 120v but not cycling. Replaced ice maker and cycled it. Ice maker filled with water and is working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Rochester, NY 14626
Dave L
Job Details: 06/19/2023
The ice maker is not making ice. 120vac to module. Module cycles but will not energize the water valve. Valve works when contacts are jumped manually. Ordering ice maker. ; ordrng 1 W10882923 (Ice maker) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, NY 14624
Dave L
Job Details: 06/19/2023
Replaced noisy air damper. Tested in test 3. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Salina, NY 13088
Chuck G
Job Details: 06/19/2023
Customer stated that unit is not powering on. After inspecting unit i found that the control tested bad. Replaced Whirlpool provided factory control. Ran a diagnostic cycle in which the unit operated as intended. Also the unit is missing the front left leveling foot. Ordering leveling leg W10888529; ordrng 1 W10888529 (Leveling leg)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Clay, NY 13090
Chuck G
Job Details: 06/19/2023
Customer stated that she is seeing sparks inside the cabinet. After inspecting unit i found that there is a scratch on the cabinet wall caused by removing and installing metal rack. I removed rack and ran the unit and saw no sparks. I explained to the customer that this would be considered cosmetic and to leave the rack out and also gave them the information on purchasing microwave cabinet touch up paint. Called safety SR# 7736615859
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clay, NY 13041
Chuck G
Job Details: 06/19/2023
"Customer stated that unit will not start. After inspecting unit i found a loose connection to door switch, i reinstalled connection. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/19/2023
Customer stated that unit is not turning on. I could not get into diagnostics as the control is not responding to commands. Unit is receiving the proper voltage. Ordering control W11654023; ordrng 1 W11654023 (Control)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ5
Near Rochester, NY 14607
Dave L
Job Details: 06/19/2023
Replaced control due to a short in the light triac energizing the bulb all the time. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14616
Dave L
Job Details: 06/19/2023
Found unit with no power. Customer was able to correct wiring issue while I was there. Unit tested ok. Front panel is rusting near vent. Ordering panel. ; ordrng 1 W11461690 (Panel)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JV1
Near Rochester, NY 14616
Dave L
Job Details: 06/19/2023
Unit has f1e0 control failure. Quoted for control. Customer was not prepared to repair is today but will call to schedule.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rochester, NY 14616
Dave L
Job Details: 06/19/2023
Airflow is poor due to the blower wheel not turning. Blower is stripped on motor shaft. Ordering blower and motor. ; ordrng 1 WP697772 (Blower) and 1 W11549461 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rochester, NY 14609
Andres V
Job Details: 06/19/2023
"Unit is working properly, theirs no error codes. I instructed customer how to get unit to fill with the most water."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details: 06/19/2023
Replaced ice maker due to DC short causing off cycle. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details: 06/19/2023
The detergent dispenser was holding water and not syphoning properly. Disassembled and cleaned dispenser. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Victor, NY 14564
Jeremy
Job Details: 06/19/2023
Replaced dented door.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Victor, NY 14564
Jeremy
Job Details: 06/19/2023
"Front burners not igniting. Found burner caps on incorrect burners. Placed caps on correct burners, unit checks good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Jeremy
Job Details: 06/19/2023
Replaced basket hub with metal hub. Spanner nut in new assembly is not threaded. Reordering hub.; ordrng 1 W10324651 (Metal Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Fairport, NY 14450
Jeremy
Job Details: 06/19/2023
Icemaker producing small ice cubes that get stuck in ejector arms and fill tube is partially frozen over. Ordering icemaker and fill valve.; ordrng 1 WPW10179146 (Water Valve) and 1 WPW10300022 (Icemaker)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fairport, NY 14450
Jeremy
Job Details: 06/19/2023
"Replaced UI and ACU for not starting cycles, problem still remains. Called techline, problem being elevated to engineering. Engineering will reach out to tech and consumer with resolution. SR 7736662717; O-emld tckt"
We serviced a
JENN AIR COOKTOP
Model JIC4536XB
Near Fairport, NY 14450
Jeremy
Job Details: 06/19/2023
Cooktop cracked and customer would like it replaced. Ordering cooktop; ordrng 1 WPW10396765 (Cooktop) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model Mvwb835dw1
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/19/2023
"Gearcase leaking oil. Replaced gearcase and slider, calibrated unit. Unit checks good.; used 1 Sh15 (Shipping), and 1 W10734521 (SLIDER) from stock"
We serviced a
JENN AIR COOKTOP
Model GTHTERT
Near Pittsford, NY 14534
Dave F
Job Details: 06/19/2023
Customer no longer needs service cant get parts for unit
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Rush, NY 14543
Dave F
Job Details: 06/19/2023
Replaced door seal and created a vent extension to stop heat and moisture going into the console. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Avon, NY 14414
Dave F
Job Details: 06/19/2023
"Gearcase is worn. Replaced gearcase, calibrated unit and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Syracuse, NY 13210
Chuck G
Job Details: 06/19/2023
Customer stated that unit is not cooling. After inspecting unit i found that the windings on compressor tested bad. Ordering compressor W11547313 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS08
Near South Bristol, NY 14424
Jeremy
Job Details: 06/19/2023
Water valve leaking when water is dispenser. Ordering valve.; ordrng 1 W11524655 (Water Valve)
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport, NY 14450
Jeremy
Job Details: 06/13/2023
"UI unresponsive, no LEDs. Lower rack rollers have fallen off. Water conduit is not attached to top of unit, clip is missing, third rack bumping it. Clip part of tub and not listed in parts sheet. Ordering UI and rollers.; rqstng P&A on 1 WD21X25371 (UI) and 4 WD28X27241 (Roller)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Palmyra, NY 14522
James
Job Details: 06/13/2023
Replaced ff harness and verified operation. Unit is set to timed defrost in Diagnostics. Customer is to monitor. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Macedon, NY 14502
James
Job Details: 06/13/2023
Unit goes into sensing and sits there then ends cycle without doing final spin. Top not aligning with control panel. Update new control software on install. ; rqstng P&A on 1 W11325569 (Panel) and 1 W11322901 (Control) and 1 WPW10460693 (Lid) and 1 W10446202 (Paint)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Jeremy
Job Details: 06/13/2023
Customer has extended warranty. They are calling for correct dispatch.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Pittsford, NY 14534
Jeremy
Job Details: 06/13/2023
Unit leaking from diverter. Quoted customer for sump replacement. Customer opted out of repair to purchase new unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ8
Near Walworth, NY 14568
James
Job Details: 06/13/2023
Bottom keys not responding on keypad. Removed control and reinserted connections. Unit functions properly. If problem persists order W11206891 and W11416373
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Dave L
Job Details: 06/13/2023
The customer has been finding water on the floor in front of the freezer. Found that the defrost drain was clogged causing ice to build up under the bins and leak onto the floor. Cleared defrost drain and removed ice.
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rochester, NY 14611
Dave L
Job Details: 06/13/2023
"Customer had a load of laundry in the machine on arrival. Observed until spin. Found that the unit shakes significantly during spin. Found that the wash basket is out of round. Ordering wash basket. ; ordrng 1 W11513243 (Basket), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11449840 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Sterling, NY 13156
Chuck G
Job Details: 06/13/2023
"Replaced bad compressor. Vacuumed unit down to 500 microns. Charge unit with 4.9oz of R134a. New compressor was cutting off after starting, indicating a restriction. I then cut cap tube at the evap and installed a Lokring fitting but upon putting the cap tube back into position the cap tube broke at the liner. Called tech support and they marked unit unrepairable. I let the customer know that they must call customer relations. SR# 7736627011"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Oswego, NY 13126
Chuck G
Job Details: 06/13/2023
"Customer is concerned about the exterior temp of unit while running a bake cycle. I ran a 350 bake cycle measuring high/low temps, outside temp is warm to the touch and within specs. Unit is cycling as intended. Door gasket tested good. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Oswego, NY 13126
Chuck G
Job Details: 06/13/2023
Customer stated that freezer gasket is falling off. After inspecting the unit i found that the freezer gasket was not snapped into place. I uninstalled and reinstalled the freezer gasket. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Oswego, NY 13126
Chuck G
Job Details: 06/13/2023
"Customer stated that they where finding water on the floor on Friday. After inspecting unit i found water on the right hand side of the unit and in the fill tube housing. I installed a new fill tube, fill valve and IM tested good. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parish, NY 13131
Chuck G
Job Details: 06/13/2023
Customer stated that unit is not washing. After inspecting unit i found that rodents have chewed the wire harness to the point where the harness has to be replaced. I quoted customer to replace the harness but they declined the repair and will purchase a new unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near West Monroe, NY 13167
Chuck G
Job Details: 06/13/2023
Customer stated that unit is not cooling. After inspecting unit i found frost buildup on the evap causing poor airflow. Harness tested bad. Ordering heater/fan harness W11650662. ; ordrng 1 W11650662 (Heater/fan harness)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Rochester, NY 14612
Dave L
Job Details: 06/13/2023
Unit would not spin or agitate because debris had felled behind belt cover and caused the belt to slip off the pulley. Re installed belt. Unit tested ok.
We serviced a
GE MICROWAVE
Model JVM3160DF8WW
Near Rochester, NY 14612
Dave L
Job Details: 06/13/2023
Replaced motor and shaft due to noise. Noise went away.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14616
Dave L
Job Details: 06/13/2023
Freezer had defrosted due to the door not closing properly. Tightened rail screws that were obstructing the door. Unit tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14612
Dave L
Job Details: 06/13/2023
Unit is leaking from the door due to a cracked lower spray arm. Customer decided to replace it himself. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
MAYTAG REFRIGERATOR
Model mrt118fffz09
Near Hilton, NY 14468
Dave L
Job Details: 06/13/2023
Replaced freezer gasket that wouldnt stay attached to door. .
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5NHAXVY00
Near Penfield, NY 14526
James
Job Details: 06/13/2023
Unit intermittently leaking. Drain frozen and overflowing. Defrosted drain and verified its clear.
We serviced a
MAYTAG RANGE
Model MGR6600FZ3
Near Rochester, NY 14618
James
Job Details: 06/13/2023
Unit clicks for bake cycle but doesn't ignite. Replaced igniter and spark module then tested. Bake and broil functioning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/13/2023
"Customer complaint of excessive noise when drain pump running. Drain pump is excessively loud. Replaced drain pump, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bloomfield, NY 14469
Jeremy
Job Details: 06/13/2023
"Unit not registering doors closed and dispenser does not work. Deli UI not functional. Unplugged deli UI, unit began operating normal. Ordering UI, control, LED board and harness for DC circuit problem.; rqstng P&A on 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 W10804160 (LED board)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spencerport, NY 14559
Dave L
Job Details: 06/13/2023
Replaced heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fulton, NY 13069
Chuck G
Job Details: 06/13/2023
Replaced diffuser. Unit tested good