Service History 57

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Henrietta, New York 14467

Ben H

Job Details: 10/13/2025

I replaced the timer due to dead spots in it and test of the unit and it works as it should

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Henrietta, New York 14467

Ben H

Job Details: 10/13/2025

I found that there was no continuity in The thermal fuse So I replaced the thermal fuse and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

GENERAL ELECTRIC RANGE

Model P2S930YP8FS

Near Rochester, New York 14606

Zach L

Job Details: 10/13/2025

Wire disconnected from oven light switch. Connected and tested.

We serviced a

WHIRLPOOL WASHER

Model MVW5035MW1

Near Brockport, New York 14420

Zach L

Job Details: 10/13/2025

"Replaced tub. All connections good. Pressure hose clear. Control unable to sense water level, draining constantly. Needs new control.; ordrng 1 W11627413 (Control)"

We serviced a

WHIRLPOOL FREEZER

Model WRFF3336SZ00

Near Rochester, New York 14606

Zach L

Job Details: 10/13/2025

Bail arm broken off of ice maker. Replaced ice maker.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JMMXFES

Near Rochester, New York 14624

Zach L

Job Details: 10/13/2025

Replaced freezer gasket. Applied heat to remove warp from shipping. Gasket sealing properly.

We serviced a

KITCHENAID COOKTOP

Model KGCU462VSS01

Near Rochester, New York 14618

Zach L

Job Details: 10/13/2025

"Replaced both electrodes. Leak tested gas connection after reinstallation. Tested, all burners working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS09

Near Webster, New York 14580

Zach L

Job Details: 10/13/2025

"Doors uneven and mullion not engaging closer. Added spacers behind closer to engage mullion tab. Unit is level. Contacted techline, Case # 21218966 Techline advised unit is within factory specs. Advised customer to contact customer service."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Pittsford, New York 14534

Ben H

Job Details: 10/09/2025

Where was a couple pieces of the door latch broken off so I replaced the door latch and tested the unit and it works properly

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, New York 14613

Zach L

Job Details: 10/09/2025

"Replaced control and tested. Unit unable to shift between spin and agitate. Replaced actuator and tested, unit working properly.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG04

Near Farmington, New York 14425

Ben H

Job Details: 10/09/2025

I replaced the condenser fan motor and the fan baffle do to it making a loud noise when in operation and tested it and it works properly

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Canandaigua, New York 14424

Ben H

Job Details: 10/09/2025

The unit has a F9 E1 error code for the drain pump and it does not drain any water. The drain pump received correct voltage but does not turn on so I replaced the drain pump and tested the unit works as it should

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RBS00

Near Bloomfield, New York 14469

Ben H

Job Details: 10/09/2025

Door switch had no continuity in it and could not tell if the door was open or closed so I replaced It and tested it and it works properly

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Webster, New York 14580

Zach L

Job Details: 10/09/2025

"Customer reports ice maker stopped working for 2 weeks. Ice maker has been working for last couple days. No errors stored, all functions working. Replaced ice maker to prevent possible future failure."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GYE22GYNDFS

Near Webster, New York 14580

Zach L

Job Details: 10/09/2025

"Compressor not consistently able to start. Three way valve is working properly, no leaks in system. Needs new compressor.; ordrng 1 WR97X10076 (8.5x6) and 1 WR97X25268 (7x5) and 1 WR87X23410 (Compressor) and 1 WR97X10142 (10x8) and 1 WR97X30613 (Schrader valve), dspstn on spec-tagged invntry: 1 WR97X31246 COUPLER and 2 WR97X32111 COUPLER"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Rochester, New York 14615

DeVaughn C

Job Details: 10/09/2025

Replaced sump motor then tested. Repair completed successfully.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/09/2025

Replaced sump motor then tested. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11416362 PUMP AND MOTOR

We serviced a

GE WASHER

Model GFW550SSNWW

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/09/2025

"CX reports unit would not complete cycle, clothes were soaked. Fault code 3 - Locked Rotor Monitor. Unit spins briefly in diagnostics, but will not get to speed. Speed sensor has failed, which is built into motor. Motor should be replaced. Motor covered under warranty. ; ordrng 1 WH03X29524 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/07/2025

Replaced actuator then tested. Repair completed. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Rochester, New York 14620

Zach L

Job Details: 10/07/2025

"Evaporator thermistor measured out of range. Part is not serviceable, issue not repairable. SR#21039519"

We serviced a

WHIRLPOOL WASHER

Model WTW5025SW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/07/2025

"CX reports unit goes from sensing to done. No error codes stored, CX had unit unplugged. Basket speed sensor is failing intermittently. Replaced actuator. Repair completed successfully. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20IXBL9

Near Rochester, New York 14618

Zach L

Job Details: 10/07/2025

"Controls locked. Unlocked controls and tested, unit working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fairport, New York 14450

Zach L

Job Details: 10/07/2025

"Suspension rods uneven, needs new suspension rods.; ordrng 1 W11130362 (Suspension rods)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PB00

Near Canandaigua, New York 14424

Ben H

Job Details: 10/07/2025

The customers complaint is that the unit is not cooling and when I checked the evaporator I found it was room temperature. I checked in the back and the compressor and the condenser fan were not running and the compressor was cold. I cycled power to the unit and the compressor and fan immediately turned on and I watched the evaporator for about 20 minutes and we have a full frost pattern. I instructed the customer to wait about 24 hours to let the unit get down to temperature before adding any items

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Canandaigua, New York 14424

Ben H

Job Details: 10/07/2025

The unit will fill with water but does not spray any and there is an error code for the wash motor and an error code for the control. I tested the unit and did not get any power down to the wash motor and I ohmed out the wash motor and that checked good so I ordered a new control board ; ordrng 1 W11505999 (Acu)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Farmington, New York 14425

Ben H

Job Details: 10/07/2025

I replaced the harness and the control board.I also noticed some heat marks On the stove cord so I recommended to the customer that they replaced it as soon as possible

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Webster, New York 14580

Andres V

Job Details: 10/07/2025

"Replaced the dispenser assembly, unit now sensing detergent level correctly."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0H20

Near Webster, New York 14580

Andres V

Job Details: 10/07/2025

The UI screen was not responding to the commands. I disconnected the UI from the control and plugged it back in. Screen now responding to commands and oven turns on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Macedon, New York 14502

Zach L

Job Details: 10/07/2025

"E2 ice maker error, unable to find home position. Needs new ice maker.; schdld next appmnt for 10/15 WED !"

We serviced a

WHIRLPOOL DRYER

Model WGD4107SW0

Near Webster, New York 14580

Andres V

Job Details: 10/07/2025

"Found screw stuck between drum and the bulkhead causing scraping sound. Took it out and tested it, unit is working properly"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Churchville, New York 14428

DeVaughn C

Job Details: 10/07/2025

"CX reports start button works intermittently, no feedback sound, and throws error code mid cycle. UI responds intermittently, unable to collect error codes. User interface should be replaced. CX declined further repair."

We serviced a

GE WASHER

Model GTW335ASNWW

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/07/2025

Replaced belt and speed sensor. Repair completed successfully.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT535PYV1FS

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/07/2025

"CX reports unit leaks & pops breaker during use. Discovered failed spray arm. Disconnected heating element, & unit functioned without popping breaker. Spray arm and heating element should be replaced. 18460692; ordrng 1 WD22X33499 (Lower Spray Arm) and 1 WD05X30318 (Heating Element)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW325ASW0WW

Near Webster, New York 14580

Andres V

Job Details: 10/07/2025

"I ran a normal cycle with bedsheets heard unit fill then start agitating unit sounded normal, I then ran a drain and spin and still could not hear any noise. I also had customer next to me while doing this so he could tell me what he was hearing but he also did not hear the noise."

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/07/2025

"CX reports unit wont finish cycles. F9E1 and F0E2 error codes stored. Drain trap mostly clear. Based on CX statement, oversuds scenario is possible. Unit testing good at this time."

We serviced a

WHIRLPOOL FREEZER

Model WRFF3236RW00

Near Fairport, New York 14450

Ben H

Job Details: 10/07/2025

The freezer door gasket had a bunch of gaps in it causing air to get through and create ice buildup. I replaced the freezer Gasket and heated it to ensure a good seal

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

Andres V

Job Details: 10/07/2025

"Unit had F3E1 for pressure fault, I replaced the control board then ran a diag cycle. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW3

Near Walworth, New York 14568

Zach L

Job Details: 10/07/2025

Unit unresponsive. Control board failure caused by pest damage. Not covered by warranty. Customer would like to proceed with repair.; ordrng 1 W11782455 (Control)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW650SSN3WW

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/07/2025

"CX reports water left over in fabric softener tray. Tested unit in diagnostics, softener is dispensing. Contacted GE Techline. Techline agent states normal operation. No further repair needed at this time. 184633454"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JYMYFFS

Near Rochester, New York 14625

Zach L

Job Details: 10/07/2025

"Freezer door crooked, causing gap in gasket. Adjusted door and applied heat to gasket to form into shape."

We serviced a

GE WASHER-DRYER COM

Model PFQ97HSPV0DS

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/07/2025

Cleaned heat pump system per manufacturer recommendation. Cleared error codes. Unit testing good at this time.

We serviced a

GENERAL ELECTRIC RANGE

Model CTD70DP2N5S1

Near Pittsford, New York 14534

Ben H

Job Details: 10/07/2025

The doors on the unit were not lined up properly and Difficult to close. I replaced the hinges and the doors are all lined up and close properly now

We serviced a

WHIRLPOOL DRYER

Model MED4005SW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/07/2025

Discovered damaged belt. Replaced belt. Repair completed successfully. ; used 1 4392065 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3O

Near Rochester, New York 14621

DeVaughn C

Job Details: 10/07/2025

Replaced control then calibrated. Repair completed successfully.

We serviced a

WHIRLPOOL RANGE

Model WFE714HLAS0

Near Rochester, New York 14616

Andres V

Job Details: 10/07/2025

"The right front burner switch is sticking intermittently. Reccomend replacing the infinite switch, also checked oven for smoke coming out of it found it is food at the bottom pan burning. ; ordrng 1 WPW10411934 (Infinite switch)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMXFFS

Near Irondequoit, New York 14622

Zach L

Job Details: 10/07/2025

"Customer complaint is fingerprints appearing on fingerprint resistant stainless steel. Wiped off marks with damp washcloth and dried. No scratches or issues with finish, smudges wipe clean with just water as designed."

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Rochester, New York 14626

Andres V

Job Details: 10/07/2025

"Replaced the control board, tested unit on a normal cycle unit starts now and is working properly"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Irondequoit, New York 14617

Zach L

Job Details: 10/07/2025

"Replaced element. Ran service cycle, all functions operating properly."

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089HTW

Near Pittsford, New York 14534

Ben H

Job Details: 10/07/2025

I replaced the mullion And the block that it goes into and the door now shuts correctly. The only Melia available for that model has a black stripe on it instead of white. I explained that to the customer and showed her the new one and she approved the replacement

We serviced a

GENERAL ELECTRIC RANGE

Model JKD5000SV2SS

Near Rochester, New York 14626

Andres V

Job Details: 10/07/2025

"Replaced the cut off fuse. Top oven door unlocked, unit is heating and working properly"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Henrietta, New York 14467

Ben H

Job Details: 10/07/2025

I replaced the shock absorbers the door bellow and the dispenser system and tested the unit and it works properly

We serviced a

MAYTAG DRYER

Model MGD7000AW0

Near Avon, New York 14414

Ben H

Job Details: 10/07/2025

Case number 21049241. The unit is having an intermittent issue Where it does not spray any water on steam setting. The valve is getting power but the valve is not always opening all the way so the unit will need a new valve. I quoted the customer $305 for parts and labor and the customer is not going to repair the unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Rochester, New York 14615

Zach L

Job Details: 10/06/2025

Dispenser door sealing properly. No clumping or defrost issues. Replaced ice bin per techline recommendation.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Webster, New York 14580

Zach L

Job Details: 10/06/2025

"New inlet assy did not resolve issue. Tech manual indicates wash motor failure can cause F9E1 error. Ran service cycle, unable to complete, wash motor will not run. Needs new wash motor.; ordrng 1 W11416362 (Sump assy)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GZS22DGJXFBB

Near Rochester, New York 14622

Zach L

Job Details: 10/06/2025

Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. All temps and pressures tested good on startup.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Rochester, New York 14618

Zach L

Job Details: 10/06/2025

Replaced door switch and tested

We serviced a

GE REFRIGERATOR

Model GNE29GYNHFS

Near Spencerport, New York 14559

Andres V

Job Details: 10/06/2025

"Replaced the led light, all lights turned on and are working now"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/06/2025

Picked up door

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/06/2025

CX states unit wont spin nor drain. F7E1 error code stored. Cleared code then tested. Unit completing diagnostics at this time. Customer monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Rochester, New York 14626

Andres V

Job Details: 10/06/2025

"Replaced the water dispenser pad, tested it out. Unit is working properly"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Brighton, New York 14610

Ben H

Job Details: 10/06/2025

I replaced the washplate impeller and tested the unit and it works as it should

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GYE18JEMPFDS

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/06/2025

"Track on bottom shelf failed, preventing use of bottom drawer. Replaced bottom shelf. Repair completed successfully."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/06/2025

Start button is non functional. User interface should be replaced. ; ordrng 1 W11612307 (User Interface)

We serviced a

KITCHENAID OVEN

Model KSGG700ESS7

Near Pittsford, New York 14534

Ben H

Job Details: 10/06/2025

The unit has multiple control board error codes and is not reading the temp sensor correctly so I ordered a new harness and a new control board; ordrng 1 W11685628 (Control) and 1 W11465340 (Harness)

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RZ00

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

The diode is cracked and causing it to smoke and catch fire. Unit will need diode and capacitor replaced ; ordrng 1 W11678970 (Capacitor) and 1 W11256462 (Diode)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS07

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Replaced the right side door gasket. Inspected to make sure gasket sealing all the way around.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Pittsford, New York 14534

Ben H

Job Details: 10/06/2025

I replaced the UI panel and tested the unit and it works as it should

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Pittsford, New York 14534

Ben H

Job Details: 10/06/2025

I called the customer and she said the door lock is physically broken and they are unable to close the door all the way. I pre-ordered a part and scheduled the customer for Thursday; ordrng 1 W11565030 (Door lock)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Compressor is seized you can hear it trying to start then shuts off. Unit will need compressor replaced. ; ordrng 1 W11727250 (Compressor) and 1 W11504431 (7/5) and 1 W11504415 (8.5/8) and 1 W11506621 (6NK) and 1 W11506635 (Charging tube) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Ontario, New York 14519

Andres V

Job Details: 10/06/2025

Ohmed out the temp sensor found it testing open. Replaced sensor plugged unit back in code went away and fan shut off. ; O-emld tckt

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2WW

Near Palmyra, New York 14522

Ben H

Job Details: 10/06/2025

The customers complaint was that the unit did not get hot enough when operating. I tested the unit and found that one set to 350? the oven cycled at around 345? so I calibrated it up 5? and an hour runs at 350

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FB2

Near Victor, New York 14564

Ben H

Job Details: 10/06/2025

I replaced the control board and tested the unit and it works as it should

We serviced a

MAYTAG OVEN

Model MOED6027LZ00

Near Victor, New York 14564

Ben H

Job Details: 10/06/2025

The bottom door of the unit was locked shut and I was unable to get it open. I replaced the control board and the door lock and tested it and it now works as it should

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Canandaigua, New York 14424

Zach L

Job Details: 10/06/2025

Found no issues with dryer. Advised customer use time dry cycle with mixed fabrics. Washer stopping mid cycle. Cycle history shows lid repeatedly opened during cycle. Customer reports they do not open lid. Issue with lid switch.; ordrng 1 WH19X27244 (Lid switch harness) and 1 WH01X10626 (Lid magnet)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS04

Near Canandaigua, New York 14424

Zach L

Job Details: 10/06/2025

"Replaced UI, freezer harness, and filter handle. Reset power to unit to clear any errors. Unit operating properly."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/06/2025

"CX reports clothes are excessively wet after cycles. Error codes 26, 28, 27 stored. Belt is heavily worn and suspension fails testing. Suspension and belt should be replaced. ; ordrng 1 WH01X26970 (Ball joints) and 1 WH16X26911 (L SUSPENSION) and 1 RSUSPENSION (WH16X26910) and 1 WH01X27538 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/06/2025

Top failed and required replacement. Replaced top. Repair completed successfully.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Avon, New York 14414

Ben H

Job Details: 10/06/2025

I replace the sump and motor and the optical sensor and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11613479 PUMP AND MOTOR

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/06/2025

Inner door glass failed. Door assembly should be replaced. ; ordrng 1 WH10X29537 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ11

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Right side gasket torn magnet was sticking out. Replaced the gasket and inspected for gaps.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW0

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Unit had error code for tachometer missing. I replaced it and ran a quick cycle fully. Unit completed cycle properly ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/06/2025

Replaced lid then tested. Repair successful.

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ10

Near Rochester, New York 14625

Andres V

Job Details: 10/06/2025

"Replaced the temp sensor, customer is to monitor temps"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/02/2025

Lid would not unlock. F9E1 error code stored. Discovered failed harness. Replaced harness again. Repair completed successfully. SR: 21003113; used 1 W11643701 (HARNS- WIRE) from stock

We serviced a

AMANA RANGE

Model AGR6303MMB0

Near Rochester, New York 14624

Ben H

Job Details: 10/02/2025

I tested the oven at 350? and I got a consistent average temperature of 345?. I bumped the calibration up five more degrees and tested the unit and now it is consistently at 350?

We serviced a

GE DRYER

Model DCB330GY1WC

Near Rochester, New York 14607

Andres V

Job Details: 10/02/2025

Installed new motor but when installing the blower wheel it would not go on correctly. I spoke to techline and they have no idea why its not threaded correctly they said maybe blower wheel needs to be replaced as well but blower wheel is NLA. ; O-emld tckt

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AVSS

Near Rochester, New York 14606

Ben H

Job Details: 10/02/2025

Case number 18396750. The stove control panel does not light up and you cannot turn on the oven. There is 240 V coming off of the house electric however once I plug the stove in and put it under load L1 to neutral Reads 200 V and L2 to neutral has 0 I called tech line and they said there is a Open neutral in the house electric that is failing under load. I informed the customer exactly what was going on with the house electric and informed him they had to call an electrician to look at the wires

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Rochester, New York 14607

Ben H

Job Details: 10/02/2025

I found the water line to the ice maker was leaking Where it comes out from the cabinet causing ice build up at the evaporator fan. I cleared the ice build up and sealed the leaky area with food grade gum paste and tested the icemaker again and this time it is not leaking

We serviced a

GENERAL ELECTRIC DRYER

Model PTD70EBPT0DG

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/02/2025

Terminal block is damaged and needs to be replaced. Returning with more tools to complete repair. Parts have been delivered to customer. ; schdld next appmnt for 10/2 THU PM

We serviced a

WHIRLPOOL WASHER

Model WFW6720RW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/02/2025

"F9E1 error code stored. Drain trap clean and clear. Discovered kinked drain hose. Removed and reinstalled drain hose, then tested. Unit testing good. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Brighton, New York 14610

Ben H

Job Details: 10/02/2025

"The ice bin had a crack in it so I replaced that. The icemaker was not making any ice so I cycled power to it and defrosted the waterline and tested it and it cycled correctly and the water dispensed as it should. One of the shelves on the refrigerator door is cracked so I ordered one to be shipped directly to the customer ; ordrng 1 W11239961 (Door shelf (SHIP DIRECT)), dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/02/2025

"Lid has failed,causing issues with lid lock. Lid needs to be replaced. ; ordrng 1 W11513252 (Lid)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14617

DeVaughn C

Job Details: 10/02/2025

Replaced control board per scode. Calibrated unit then tested. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Macedon, New York 14502

Andres V

Job Details: 10/02/2025

"Installed new UI control. Customer said that day after I was there freezer temp went up all food defrosted and ice thawed out, she also stated that water dispenser didnt work for two days then did. Today all temps were normal. Unit is having random issues intermittently that are appearing when Im in the home."

We serviced a

GENERAL ELECTRIC RANGE

Model GRS500PV1SS

Near Walworth, New York 14568

Andres V

Job Details: 10/02/2025

Replaced the right front switch. Tested burner.

We serviced a

GENERAL ELECTRIC OVEN-MW COMBO

Model PEB9159SJ3SS

Near Penfield, New York 14526

Andres V

Job Details: 10/02/2025

The display is not working properly. Part of the digits are missing when displaying ; ordrng 1 WB56X33576 (Control panel)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Webster, New York 14580

Andres V

Job Details: 10/02/2025

When starting a cycle a message pops saying dispenser is empty needs to be filled but dispenser is full to the top with detergent. Reccomend replacing detergent assembly ; ordrng 1 W11413407 (Dispenser assembly)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPNSRS

Near Webster, New York 14580

Andres V

Job Details: 10/02/2025

Replaced drain pump and tested it. I could hear drain pump trying to turn impeller and would push some water out but would not fully engage. I checked power at the drain pump found it only getting partial power causing issue. Checked power at the control board found partial voltage again ; ordrng 1 WH22X37840 (Main control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Webster, New York 14580

Andres V

Job Details: 10/02/2025

"Found evap fan not running, did find voltage going to it. Replaced the fan. Unit now cooling properly"

We serviced a

AMANA DISHWASHER

Model ADFS2524RS0

Near Rochester, New York 14625

Ben H

Job Details: 10/02/2025

The unit is not drying any dishes . I verified that the heating element was getting 120 V when its supposed to be on and it did not get hot so I replaced the heating element and tested it again and it works as it should