Near Webster, NY 14580
Evan
Job Details:
12/19/2019
DISHWASHER KITCHENAID KDTE104ESS1
Customer stating that dispenser will not open. Upon inspection discovered that dispenser gasket has ripped causing issue. Replaced dispenser and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Irondequoit, NY 14609
Evan
Job Details:
12/19/2019
DISHWASHER KITCHENAID KUDS03STSS2
Customer stated unit was not cleaning. Upon inspection discovered that chopper was clogged and would not cycle water through cabinet. Cleaned chopper cover and reinstalled. Ran test cycle. Unit now cycling water through the cabinet. Unit tested good
Near Canandaigua, NY 14424
Steve
Job Details:
12/19/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced open freezer led light for no light in freezer. Handle was loose. Uninstalled handle and reinstalled to tighten handle. Caulked liner that had gaps where cabinet meets liner.
Near Pittsford, NY 14534
Steve
Job Details:
12/19/2019
DISHWASHER WHIRLPOOL KDTE104ESS1
Replaced upper rack adjusters for broken tabs. Pulled unit out and reattached the side bracket. ; used 2 WPW10546503 (ADJUSTER) from stock
Near Pittsford, NY 14534
Steve
Job Details:
12/19/2019
OVEN KITCHENAID KSGG700ESS1
Replaced blower for bad bearing in blower. The range tested good. ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Pittsford, NY 14534
Steve
Job Details:
12/19/2019
OVEN KITCHENAID KEBC107KSS0
Control board is discontinued. Waived service fee.
Near Rochester, NY 14626
David
Job Details:
12/19/2019
DISHWASHER KITCHENAID KDPE234GPS0
Unit is not heating because the heater was disable by the control 7-1 error in diagnostics. Cleared error code and verified heater operation. Heater has likely been disabled since before the sump was changed as this problem has been going on for a while. Unit tested good in diagnostics. ATEC warranty
Near Rochester, NY 14623
Dave
Job Details:
12/19/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02
Freezer evaporator fan motor not working . Ordering motor WP2315539; ordrng 1 WP2315539 (motor-evap)
Near Rochester, NY 14626
David
Job Details:
12/19/2019
WASHER MAYTAG MVWC555DW1
Unit was not spinning clothes out due to a stripped hub. Replaced hub and tested in diagnostics. Unit tested good. Ran calibration to reset. ; used 1 W10528947 (HUB) from stock
Near Rochester, NY 14607
David
Job Details:
12/19/2019
REFRIGERATOR KENMORE 253.50683
Unit was not making ice or dispensing water. Water supply was restricted at shut off under the sink. Opened valve a bit and the water dispenser began working. Cycled the ice maker to make sure it filled. Tenant to monitor for ice
Near East Rochester, NY 14445
Evan
Job Details:
12/19/2019
RANGE JENN AIR JDS9860BDB
Customer stating that unit is not lighting. Upon inspection discovered that ignitor was cracked. Unit will need new orifice assembly. Ordering orifice assembly ; ordrng 1 WP7101P639-60 (SCREW) and 1 WPW10407678 (ORIFICE W/ IGNITOR )
Near Rochester, NY 14625
Evan
Job Details:
12/19/2019
WASHER WHIRLPOOL GHW9150PW0
Unit will not stop spinning since last visit. Checked continuity on pressure switch according to tech sheet between pins 21 and 24 switch did not have continuity. Reordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )
Near Rochester, NY 14621
Shaiman
Job Details:
12/19/2019
WASHER MAYTAG MVWC465HW2
Replaced valve and control. Repair successful.
Near Rochester, NY 14626
Shaiman
Job Details:
12/19/2019
WASHER MAYTAG MVWX655DW1
"Customer concerned about the machine not filling as it should, reoccurring off-balance events, and not spinning out the clothes properly. F8E1 error code stored. Ran a test verification cycle with no issues. Tested the hot and cold valves in manual diagnostics also with no issues. Tested spin in manual diagnostics. Machine seemed to bounce around as basket was slowing down and speeding up. Off-balance events most likely caused by the machine sitting on a pallet that would also flex up and down as the machine was spinning. Suggested customer to sit the machine on cinder blocks instead of a wooden pallet. No further repair needed at this time. If issues persist, return with inlet valves."
Near Honeoye Falls, NY 14472
Steve
Job Details:
12/19/2019
WASHER MAYTAG MFW9700SQ1
Replaced bellow that was brittle. The washer checks good.
Near Penfield, NY 14526
David
Job Details:
12/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM
Replaced valve due to leak. Unable to reconnect plastic waterline because it was connected using a brass feral and nothing inside the middle of the water line.
Near Rochester, NY 14624
Shaiman
Job Details:
12/19/2019
WASHER WHIRLPOOL WTW7000DW4
Replace consul and control board. Repair successful.
Near Livonia, NY 14487
Steve
Job Details:
12/19/2019
DISHWASHER KITCHENAID KDTE704DSS1
Replaced spray arms and manifold for not cleaning. The customer is going to monitor.
Near Victor, NY 14564
Steve
Job Details:
12/19/2019
DRYER WHIRLPOOL WGD6400SW0
"Replaced rollers with maintenance kit for squeaking and thumping. Ordering idler puller for worn pulley. ; ordrng 1 8547174V (pulley-idr), used 1 4392067 (REPAIR KIT) from stock"
Near Webster, NY 14580
David
Job Details:
12/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Replaced damaged door and leveled freezer door. Unit tested good
Near Webster, NY 14580
David
Job Details:
12/19/2019
REFRIGERATOR MAYTAG MFT2776FEZ00
Unit was building ice under deli drawer due to a plugged defrost drain. Removed iceAnd cleaned drain. Customer to monitor
Near Rochester, NY 14612
David
Job Details:
12/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Frost building near door switch in freezer. Raised door so gasket makes good contact with the mullion and sealed cabinet to liner. Customer to monitor
Near Rochester, NY 14619
Shaiman
Job Details:
12/19/2019
DRYER WHIRLPOOL PYE2300AYW
"Received the roller kit, however the idler assembly was not received. Re-ordering the correct part.; ordrng 1 WP53-2287 (IDLER ASSEMBLY )"
Near West Henrietta, NY 14586
Dave
Job Details:
12/19/2019
WASHER WHIRLPOOL WTW4955HW1
Washer has no error codes . Calibrated unit . Ran in auto diagnostics. Unit tested good . No strange noises . Ran unit with clothes . Unit tested good . Unit does have water hammering in pipes . Suggested a arrester for water hammering .
Near Hilton, NY 14468
David
Job Details:
12/19/2019
WASHER WHIRLPOOL WFW5620HW0
Replaced acu. Unit tested good
Near Rochester, NY 14622
David
Job Details:
12/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEHW00
The fill tube for the ice maker is missing it’s extender and allowing the water valve to empty into the freezer. End of fill tube is also visibly damaged. Ordering tubes; ordrng 1 W11292468 (fitting) and 1 WPW10496649 (tube-water)
Near Lima, NY 14485
Dave
Job Details:
12/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Replaced both fresh food and freezer door for rusting . Heated door gasket to make sure that it is sealing . Tested unit . Tested good .
Near Rochester, NY 14623
Evan
Job Details:
12/19/2019
RANGE MAYTAG MER8775AS0
Customer stating that they heard loud noise coming from oven cavity. Upon inspection discovered that bake element had thermal event on right corner of element. Unit willNeed new bake element. Ordering element. ; ordrng 1 W10779716 (BAKE ELEMENT )
Near Walworth, NY 14568
David
Job Details:
12/18/2019
REFRIGERATOR MAYTAG MFI2570FEZ00
Unit is leaking near filter and from the ice maker fill tube . Valve is leaking through ice maker fill tube when dispensing water ; ordrng 1 W11415785 (TUBE) and 1 WPW10312696 (water inlet valve)
Near Williamson, NY 14589
Evan
Job Details:
12/18/2019
DRYER ROPER RED4516FW0
Replacing thermostat due to unit not cycling heat correctly. Replaced thermostat and tested unit. Took temperature reading at exit of vent. Unit now cycling between Hi an Low temperatures as it should. Unit tested good
Near Rochester, NY 14618
Evan
Job Details:
12/18/2019
OVEN WHIRLPOOL WOD51ES4ES01
"Customer starting that Lower oven is not heating. Checked for error codes no codes are present. Upon inspection discovered that connector for bake relay on control board was loose causing element not to receive power. Seated connector and ran preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Near Rochester, NY 14618
Evan
Job Details:
12/18/2019
RANGE JENN AIR SEG196
Replacing thermostat due to unit failing to maintain temp inside oven. Both element are functioning but thermostat is failing to regulate correct temperature. Replaced thermostat. Ran test preheat to 350. Unit tested good
Near Penfield, NY 14526
David
Job Details:
12/18/2019
OVEN-MW COMBO KITCHENAID KEMS377DBL1
The magnetron has failed and is causing an odor. Ordering magnetron. Labor is 199.95; ordrng 1 W10245183 (magnetron)
Near Williamson, NY 14589
Evan
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW4816FW2
Customer stated that unit was moving across room during last load and tub was banging into sidewalls of machine. Checked for error codes. Unit is displaying code F0E5 for unbalanced load. Cleared code and inspected tub. Discovered that tub was not sitting correctly due to suspension rod in back left corner becoming unhooked. Reseated suspension rod and ran diagnostic cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
12/18/2019
DRYER WHIRLPOOL WGD9200SQ0
"Customer stating that unit is not heating and also producing noise while running. Upon inspection discovered that thermal fuse had blown and idler pulley was sticking. Replaced thermal fuse and gas coils. Also issues dryer repair kit to replaced pulley tensioner and belt. Ran test cycle once reassembled. Unit tested good ; used 1 279834 (COIL KIT), 1 4392067 (REPAIR KIT), and 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14625
Evan
Job Details:
12/18/2019
DRYER MAYTAG MGD3500FW0
Customer stating that unit is rattling duding operation. Upon inspection discovered that motor bracket was loose causing issue. Tightened bracket and ran test cycle. Unit tested good
Near Rochester, NY 14617
David
Job Details:
12/18/2019
REFRIGERATOR MAYTAG 106.5113321
Replaced door cam and heated gaskets until the sealed. Unit tested good
Near Irondequoit, NY 14622
Shaiman
Job Details:
12/18/2019
WASHER MAYTAG MVWX655DW1
"Customer concerned about the unit not agitating and strange noises. No error codes stored. During the auto test, the unit would agitate, but the wash plate seemed to just be floating on the driveshaft. Inspected the wash plate and discovered the splines were worn out. Replacing the wash plate, and also replacing the drive hub per technician suggestion. ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE), dspstn on spec-tagged invntry: 1 W10721967 CAM"
Near Rochester, NY 14610
David
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Unit was vibrating from the rear because it was pressed against the cupboard above . Moved unit away a bit and the noise went away. Adjusted condenser bolts. Found copper water line was kinked badly. Recommending that the customer shut water off until it is replaced.
Near Penfield, NY 14526
David
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WMH31017HB3
Receptacle that the unit plugs into has a melted neutral wire and the side of the plug has melted to the side of the Box. Recommending customer shut off receptacle the breaker and have an electrician repair it before use. Tested unit with an extension cord. Unit tested good
Near Rochester, NY 14622
Shaiman
Job Details:
12/18/2019
DRYER WHIRLPOOL WED94HEXW0
"Customer reports when using the steam cycle, clothes come out soaking wet. No error codes stored. When tested the steam valve in diagnostics, steam was dispensed as it should. However, upon turning off the unit, the steam would not shut off. The steam would also not shut off once the machine was unplugged. Steam valve should be replaced. The updated steam valve also requires an additional coupling to be installed. ; ordrng 1 W10815373 (INLET VALVE) and 1 W10859554 (VALVE COUPLER)"
Near Webster, NY 14580
David
Job Details:
12/18/2019
REFRIGERATOR JENN AIR JFC2089WP11
Replaced noisy damper. Unit tested good
Near Rochester, NY 14615
Shaiman
Job Details:
12/18/2019
WASHER WHIRLPOOL MHN33PDCWW1
Customer concerned about unit not starting after attempting to make cycles free. Adjusted cycle prices and informed customer the service door must be closed in order for machine to work. Unit testing good.
Near Clifton Springs, NY 14432
Dave
Job Details:
12/18/2019
MICROWAVE KITCHENAID KOCE500ESS05
"F1E1 internal am failure .F1E0 oven user interface failure . Called techline SR 7726667094 . Techline said to run test and take temperatures. Unit will not get up to target temperatures at 350 . Ordering control W11179310 , user interface W11093254 , sensor W10859573, bake element WPW10546517 . Customer has receipt when unit was purchases 01/07/19 . ; ordrng 1 W10859573 (sensor) and 1 W11093254 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"
Near Rochester, NY 14611
Shaiman
Job Details:
12/18/2019
WASHER MAYTAG MVWC425BW1
Customer states unit is not draining properly; drain and spin cycle is needed after every other cycle is complete. Customer also reports the unit does not fill with water in the beginning of the cycles. F8E1 error code stored. Tested hot and cold valves in manual diagnostics. Hot water would not dispense. Hot water valve on the home was turned off. Turned on hot water valve. Spin and drain also tested good in manual diagnostics. No issues present.
Near Henrietta, NY 14467
Shaiman
Job Details:
12/18/2019
DRYER MAYTAG MGDB766FW0
"Customer states unit will not dry clothes. Unit was cycling as it should. Machine failed vent test. Vent screen was clogged on the outside of the home. Removed lint buildup, then tested with the airflow tester. Unit now receiving good airflow. Repair successful."
Near Pittsford, NY 14534
Shaiman
Job Details:
12/18/2019
WASHER MAYTAG MVWX655DW1
Lid was damaged around the hinge mounting area. Replaced lid. Repair successful.
Near Rochester, NY 14625
Shaiman
Job Details:
12/18/2019
DISHWASHER WHIRLPOOL KDFE104HWH0
Customer concerned about water coming back into the unit when not in use. Adjusted the drain holes under the sink to prevent backflow. Customer monitor.
Near Rochester, NY 14622
Shaiman
Job Details:
12/18/2019
WASHER MAYTAG MVWC565FW1
Replaced pump and installed drain hose. Unit testing good.
Near Clifton Springs, NY 14432
Dave
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRT771REYB00
Harness coming from the cabinet is shorting out and when moved the user interface boots up . Called techline SR 7726666183 . Techline said unit is a non repairable part .
Near Newark, NY 14513
Dave
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW4816FW2
"F8E1 error code no fill Long fill Error . Found the cold water filter was plugged with debris . Cleaned filter . Calibrated unit , ran in auto diagnostics Tested unit . Tested good. If problem persists order W11210459 water valve ."
Near Sodus, NY 14551
Dave
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Replaced left hand door for door liner not hitting the door switch . Tested unit . Tested good .
Near Rochester, NY 14618
Steve
Job Details:
12/18/2019
DRYER WHIRLPOOL WGD4850HW0
Found ignitor is getting power but not heating. Ordering ignitor. ; ordrng 1 279311 (ignitor kit & bracke)
Near Marion, NY 14505
Dave
Job Details:
12/18/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA
Icemaker not cycling . Replaced icemaker . Customer will monitor. Gave part number for bypass water filter 242294402.
Near Victor, NY 14564
Dave
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW5000DW0
Unit has no error codes . Ran calibration. Ran unit in auto diagnostics. Tested unit in regular cycle . Found unit has pre soak on . . Unit tested good. Gave tips for best wash cycles .
Near Rochester, NY 14625
Steve
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Sr# 7726672941Good frost pattern. Control set to lowest temps. 40 in FF section but 10 in freezer. Tech line wants data loggers. ; ordrng 1 DATALOGGERS (DATA LOGGERS)
Near Webster, NY 14580
David
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Replaced evaporator and dryer due to low charge. Unit began cooking after install
Near Canandaigua, NY 14424
Steve
Job Details:
12/18/2019
OVEN WHIRLPOOL KFGD500ESS04
391 324 363 336 363 = 355Tested temps and found the average temp is 355 when set to 350. Calibrated temp +10 for customer.
Near Macedon, NY 14502
Steve
Job Details:
12/18/2019
DRYER WHIRLPOOL WED4815EW1
Replaced motor and belt motor shaft sheared off and torn belt. The dryer tested good. ; dspstn on spec-tagged invntry: 1 341241 BELT
Near Geneseo, NY 14454
Steve
Job Details:
12/18/2019
DRYER WHIRLPOOL WED5000DW2
"Dryer is creaking while running. The noise is combing from motor area. Ordering motor, mount and blower. Ordering rollers and shafts just in case. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP348780 (base) and 1 WP694089 (wheel) and 1 WPW10359269 (shaft RIGHT) and 1 WPW10359270 (shaft)"
Near Fairport, NY 14450
Steve
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WMH76719CZ2
Replaced wave guide cover for burn mark on cover. The microwave tests good.
Near Rochester, NY 14618
Steve
Job Details:
12/18/2019
DRYER MAYTAG MEDB955FW1
Replaced sensor as per tech line instructions for time changing on bedding cycle from 52 minutes to 1:48 minutes before it counts down. Same result. The time change is part of the software and part of the design of the dryer
Near Rochester, NY 14618
Steve
Job Details:
12/18/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03
Replaced damper for freezing in the fresh food section. The refrigerator tests good
Near Rochester, NY 14612
David
Job Details:
12/18/2019
DISHWASHER GE GDF570SGJ2CC
Replaced valve that was leaking
Near Honeoye Falls, NY 14472
Steve
Job Details:
12/18/2019
REFRIGERATOR MAYTAG MZD2766GEW
Cleared plugged drain with steamer. Found the capillary tube had a large chunck of ice around it and a not so good frost pattern. Informed customer.
Near Geneseo, NY 14454
Dave
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02
Replaced evaporator and thermistor on evaporator. Unit is cooling . Tested good .; dspstn on spec-tagged invntry: 1 W10836706 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE
Near Webster, NY 14580
Evan
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW8000BW0
Customer stated that unit was flashing error codes. Upon inspection discovered code SD was being displayed. Inspected pressure trap and discovered shirt in front of pressure trap. Removed shirt and ran test cycle. Unit tested good
Near Hilton, NY 14468
David
Job Details:
12/18/2019
OVEN WHIRLPOOL WFG775H0HW0
Checked oven average. Average temp at 350 was 373. Calibrated down 20 degrees. Went over use and care with customer. Customer to monitor. Pics of temps starched.
Near Webster, NY 14580
David
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11
Checked unit for not cooling properly. Freezer at -1 and fresh food at 35-37. Checked thermistors and defrost dictions in diagnostics. Unit is testing good at this time. Customer to monitor cooling
Near Rochester, NY 14620
Evan
Job Details:
12/17/2019
OVEN KITCHENAID KSGG700EBS1
Customer stated that while running broil cycle unit will trip breaker. Issue will only happen during broil cycle. Checked for error codes upon arrival. No codes present. Ran test broil cycle. Could not replicate issue at time of visit but customer stated that issue is intermittent. Ordering control ; ordrng 1 W11034208 (CONTROL )
Near Rochester, NY 14623
Shaiman
Job Details:
12/17/2019
WASHER WHIRLPOOL WETLV27HW0
Lid lock would not function as it should in manual diagnostics. Replaced lid latch. Unit testing good.
Near Penfield, NY 14526
David
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM
Found a leak at the water valve ordering water valve. ; ordrng 1 WPW10498976 (valve)
Near Rochester, NY 14624
Shaiman
Job Details:
12/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Customer states unit flooded the kitchen after first use. No error codes stored. Started the unit and could not recreate any issues. Customer monitor.
Near Webster, NY 14580
David
Job Details:
12/17/2019
OVEN WHIRLPOOL WOS97EC0HZ01
The UI is Intermittently unresponsive. Unit comes back when power is cycled. Unable to recreate while in home. Ordering UI and appliance manager. Customer is unavailableNext week scheduled two weeks out; ordrng 1 W11261165 (CONTROL) and 1 W11299115 (UI)
Near Rochester, NY 14611
Shaiman
Job Details:
12/17/2019
WASHER AMANA NTW4516FW3
Replaced water valve. Unit tested good.
Near Webster, NY 14580
David
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Replaced freezer door. Fresh food door was damaged at liner. Re ordering door. Replaced paddle switch for dispenser that was sticking ; rqstng P&A on 1 W10815687 (dor-fip ss)
Near Webster, NY 14580
David
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Unit is showing power failure intermittently. Ordering control; ordrng 1 W11224256 (CONTROL)
Near Rochester, NY 14615
Shaiman
Job Details:
12/17/2019
DRYER AMANA NGD4655EW2
Replaced operating thermostat. Repair successful.
Near Lima, NY 14485
Dave
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02
Replaced evaporator and compressor. Installed UV drier . Tested unit tested good .
Near Rochester, NY 14610
Dave
Job Details:
12/17/2019
DRYER WHIRLPOOL WED6620HC0
Replaced user interface and control for no operation. Tested unit tested good .
Near Rochester, NY 14622
Shaiman
Job Details:
12/17/2019
WASHER MAYTAG MVWB766FW1
"Customer states machine will fill with water then the cycle time display flashes, will not finish cycles, and user interface isn’t always responsive. Also reported an event of the start button not working. F3E2 error code stored. Started a regular wash cycle & is the unit was filling, the inlet valves kept opening and closing irregularly. Suspecting an issue within the control board and possibly the inlet thermistor. Replacing valves, control board, and user interface. ; ordrng 1 W11135391 (CONSOLE) and 1 W11135392 (CONTROL) and 1 W11165546 (VALVES)"
Near Fairport, NY 14450
Evan
Job Details:
12/17/2019
OVEN WHIRLPOOL KSEG700ESS3
Customer stating that items specifically bread cooking unevenly. Items towards rear of cavity are burning. Calibrated unit down 15 degrees and ran test bake cycle. Watched unit cycle temp correctly. Unit tested good
Near Rochester, NY 14610
Dave
Job Details:
12/17/2019
DRYER WHIRLPOOL LE7680XSN1
Door switch is broken . Ordering actuator WP691581; ordrng 1 WP691581 (actuator)
Near Rochester, NY 14618
Dave
Job Details:
12/17/2019
REFRIGERATOR GE CSS25USWASS
Customer not available . Rescheduling for Wednesday. ; schdld next appmnt for 12/18 WED !
Near Rochester, NY 14615
Shaiman
Job Details:
12/17/2019
WASHER MAYTAG MHWZ400TQ02
Replaced pump. Unit testing good.
Near West Henrietta, NY 14586
Shaiman
Job Details:
12/17/2019
OVEN WHIRLPOOL WOD93EC0AS04
Customer concerned about a F1E1 area code being displayed on the units. Diagnostic test reveals an internal error; suggesting the control board should be replaced. Replaced control board. Repair successful.
Near Rochester, NY 14619
Evan
Job Details:
12/17/2019
OVEN KENMORE 790.712027
Customer stated that unit was not running a bake cycle. Upon inspcetion discovered that ignitor was receiving 120v but failing to glow. Ordering ignitor ; ordrng 1 5304509706 (IGNITOR)
Near Canandaigua, NY 14424
Steve
Job Details:
12/17/2019
WASHER WHIRLPOOL WFW95HEXL2
Tested washer and found door lock error code. The door lock worked as expected. The unit stalled during test c01 and test c06. Both are testing the heater and thermistor. Tested again and the unit passed The customer is going to monitor.
Near Macedon, NY 14502
Evan
Job Details:
12/17/2019
RANGE WHIRLPOOL WFE320M0ES1
Customer stating that unit is displaying f9 code. Discovered that unit does not have correct power cord on machine. Ordering correct cord ; ordrng 1 WX09X10006 (3 WIRE CORD )
Near Rochester, NY 14610
Evan
Job Details:
12/17/2019
RANGE JENN AIR JDR8895AAS
Customer stating that unit will not heat correctly. Upon inspection checked for error codes. Unit displaying code 1d11 for temp sensor resistance reading being out of range. Temp sensor is failing to monitor temperature in cavity. Ordering temp sensor ; ordrng 1 WP7430P044-60 (TEMP SENSOR )
Near Pittsford, NY 14534
Steve
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
S27311 replaced control and evaporator cover for clogged evaporator. The refrigerator tests good.
Near Victor, NY 14564
Steve
Job Details:
12/17/2019
OVEN MAYTAG MER6772BAS
The customer had the control rebuilt and installed himself. Found ribbons to control were not plugged in. Tested temp probes and they were good. Plugged in ribbons and the range tested good.
Near Farmington, NY 14425
Steve
Job Details:
12/17/2019
DRYER AMANA NED4655EW1
Spray paint 350930The drum has paint that is chipping off. Offered to send spray paint to customer The spray paint is 11.32 plus 15 shipping. OrQuoted customer for drum is W10899578 185.00Shipping 45.00 Labor 104.65
Near Fairport, NY 14450
Steve
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00
Replaced control for fill tube freezing Also put in ice maker that I left with customer on previous visit.
Near Fairport, NY 14450
Steve
Job Details:
12/17/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWB02
Replaced evaporator fan motor for not running and warm temps in Ff section.
Near Canandaigua, NY 14424
Steve
Job Details:
12/17/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Could not make it up the very long icy driveway. Ordering freezer light module for return visit. The driveway must be cleared on return visit. ; ordrng 1 W11205083 (MODULE FREEZER)
Near Irondequoit, NY 14617
David
Job Details:
12/17/2019
REFRIGERATOR MAYTAG MFF2055FRW00
Customer concerned with unit running a lot. Freezer at 0 and fresh food at 38. Freezer set one setting lower than minimum. Adjusted settings and explained why the unit has long run times for efficiencies. Freezer door was ajar tightened rail screws in freezer that were interfering with closure. Removed ice maker per customers request. Unit is testing good
Near Rochester, NY 14612
David
Job Details:
12/17/2019
DRYER GE GDT42GASJ0WW
Unit was not heating due to weak gas coils. Gas valve is vibrating. Checked all fuses and thermostats and replaced coils. Watched unit cycle via viewing hole with mirror. Unit testing good; used 1 279834 (COIL KIT) from stock
Near Hamlin, NY 14464
David
Job Details:
12/17/2019
DRYER MAYTAG MEDB766FW0
Unable to change or alter noise during tumble. New drum was out of round. Rescheduling for sat with extra tech ; schdld next appmnt for 12/21 SAT 8 am
Near Fairport, NY 14450
Evan
Job Details:
12/17/2019
DISHWASHER KITCHENAID KDPE234GPS0
Customer stating that unit is dripping from middle of door and edges of door. Checked for error codes. No codes present. Ran diagnostic cycle and removed outer door panel in order to observe bottom door seal. Discovered that door seal is not sealing fully causing water to spray from right side of door. Removed seal to inspect. Seal is not bowed in any way or deformed but unit is still having same result after reinstalling seal. Called techline SR: 7726658729 to document issue. Techline recommended running unit with clear plastic door on front of unit. Did so and unit began to leak worse. Ordering door seal and wash motor ; ordrng 1 W10909089 (DOOR SEAL BOTTOM ) and 1 W11085683 (SUMP & MOTOR)