Local Reviews
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Evan E.
DRYER WHIRLPOOL WED49STBW1 Customer stated the unit is still not drying even after having other company come and clean vent. Unit is failing to regulate heat correctly due to thermostat. Ordering thermostat; ordrng 1 WP8318268 (thrmst-fix)
Dave F.
WASHER WHIRLPOOL WTW4800BQ0 Checked washer hoses . Made sure that they were tight and not loose .also made sure they were not shaking to much . Washer tested good
David L.
WASHER WHIRLPOOL WTW4616FW2 "Unit would not spin due to bad capacitor and motor. Replaced both components, unit testing good."
David L.
DRYER MAYTAG MEDX6STBW1 "Door handle broke off. Replaced handle. Testing good.; dspstn on spec-tagged invntry: 1 WPW10549553 HANDLE , used 1 W10861225 (HANDLE) from stock"
Dave F.
MICROWAVE GE JVM1740SM1SS Microwave needs new magnetron WB27X10939 and diode WB27X10597. Quoted customer 34.95 labor . Customer decided after cost of total repair will be looking into buying a new microwave.
Dave F.
DRYER WHIRLPOOL MEDE400XW0 Dryer not heating tested thermal fuse . Thermal fuse is fine. Tested high limit . Tested good . Tested element . Tested bad . Dryer needs new element WP8544771. Quoted customer for repairs . Customer will look into buying a new dryer .
Dave F.
OVEN KITCHENAID KODE500ESS02 Oven has stuck key error . Replaced console . Tested oven . Tested good
Dave F.
WASHER WHIRLPOOL WFW85HEFW1 "Washer making strange noise . Found pressure sensor valve error F3E1 . Found the rotor bolt had busted off which was causing a clacking noise . Ordering new pressure switch WPW10448876, hose W11044559 .air trap W10903220 and control W11201290. Also ordering new rotor WPW10544980 and bolt W11253212.; ordrng 1 W10903220 (trap) and 1 W11044559 (hose) and 1 W11253212 (ROTOR BOLT) and 1 W11253212 (CNTRL-ELEC) and 1 WPW10448876 (switch-wl) and 1 WPW10544980 (rotor)"
Gary T.
REFRIGERATOR GE GFE29HGDCBB Left part with customer.
Gary T.
REFRIGERATOR FRIGIDAIRE FFHB2740PS1 "Replaced control that was causing no cool, error codes"
Gary T.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Sump assy is leaking at the diverted, ordering sump assy; ordrng 1 W11085683 (pump&motor)"
Gary T.
DRYER WHIRLPOOL WED5000XW0 Matt customer in driveway customer advised me that she had no way to pay today and asked me to reschedule; schdld next appmnt for 1/10 THU !
Gary T.
WASHER WHIRLPOOL WTW4816FW0 "Repaired loose pully shroud, otherwise unit is operating normally"
Gary T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Solenoid is not actuating to switch between crushed and cubed, ordering solenoid and control board.; rqstng P&A on 1 W11174836 (CONTROL) and 1 WP2152713 (solenoid)"
Gary T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Wash motor is powered but not running, ordering a sump assy.; ordrng 1 W11087376 (pump&motor)"
Gary T.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced jazz board that was shutting down and showing double lines.; used 1 W10503278 (
Steve M.
REFRIGERATOR WHIRLPOOL WRS325FNAM00 Replaced fresh food light for flickering light. Replaced freezer light for no light in freezer. Caulked the frame around the door for warm air penetration and moisture accumulating be warm air return in fresh food section.
Steve M.
REFRIGERATOR JENN AIR JFC2089HTB "Replaced ice maker for leaking. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 D7824706Q (ICEMAKER) from stock"
Gary T.
MICROWAVE WHIRLPOOL WMH31017FB0 "Replaced bad door switch and open fuse.WI8Z100EPL1; used 1 W10727360 (SWITCH - 1/4"), and 1 WPM0805101 (FUSE-20A) from stock"
Gary T.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer has video of noise coming from freezer fan area, sounds like loose fan blade, or evap motor bearings, ordering fan and motor.; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)"
Steve M.
WASHER WHIRLPOOL WTW5000DW2 Customer is complaining of clothes not coming clean. No error codes. Passed all tests in auto diagnostics. The washer is working as expected. Found no abnormal noises.
David L.
OVEN WHIRLPOOL WFE540H0ES2 "Door wouldn't shut completely, replaced door hinges and receiver hinges. Unit testing good."
David L.
WASHER WHIRLPOOL MVWC350AW1 Customer was unable to start the unit. Unit operating at time of service. Ran diagnostics to check functions and then calibrated. No errors stored on control. Unit testing good.
Steve M.
DRYER ROPER RED4516FW0 "The dryer is rattling while running. Replaced rollers with same result. Tested motor with out the drum. Sounded fine. As soon as the drum is reinstalled the rattling starts again. Orderings motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found the water tap at the source was such closed. Custoner had another trap. Installed trap and the water dispenser correctly.
Evan E.
RANGE WHIRLPOOL WFE320M0ES0 Customer stated door was falling apart when trying to open. Upon inspection discovered unit was missing trim pieces and screws at bottom of door .Ordering Trim pieces and new outer door glass; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10330077 (glass-door)
Evan E.
DISHWASHER FRIGIDAIRE FBD2400KS8B Customer stated unit was not draining and water was leaking out.Upon inspection tub was full of water. Ran drain cycle. Was able to drain water out of tub Ran test cycle Unit was functioning as it should Watched unit progress through cycle up to drain cycle. Customer mentioned that while running garbage disposal water would leak from dishwasher.While unit was draining did notice water level in disposal raising up . Suspecting blockage at disposal causing water to flow back into dishwasher. Dishwasher itself tested good; dspstn on spec-tagged invntry: 1 A00126401 PUMP
Steve M.
OVEN MAYTAG MER8700DS0 Found element is broken preventing oven to heat. Orderings bake element. ; ordrng 1 W10779716 (elmnt-bake)
Steve M.
REFRIGERATOR KITCHENAID KRMF706EBS01 The freezer drawer worked as expected. Adjusted the middle drawers for drawers not lining up. The refrigerator tested good.
Evan E.
WASHER MAYTAG MHW3505FW1 Installing bellow due to original bellow ripping on bottom of door causing unit to leak out of front. Replaced bellow Checked for error codes No codes present Ran diagnostic cycle Unit tested good
Steve M.
OVEN JENN AIR JJW3430DP02 Sr#7723854473 replaced main control. Called tech line too document. Found the UI that was replaced was not the updated version. Ordering anther UI. ; ordrng 1 W11087468 (console)
Steve M.
OVEN KITCHENAID KODE500ESS00 Replaced inner glass that was broken in bottom door.
Evan E.
REFRIGERATOR KITCHENAID KRFC300ESS01 Installing water valve due to original valve cracking at inlet. Installed valve Unit tested good
Dave F.
DRYER MAYTAG MGDX655DW2 Dryer making raddling noise . Found debris in blower housing . Tightened blower . Found the rollers were worn and one was seizing. Replaced rollers and tested dryer . Dryer tested good . ; used 1 4392067 (REPAIR KIT) from stock
Gary T.
REFRIGERATOR KENMORE 253.6480240E Replaced deteriorating foam deflector
Evan E.
WASHER WHIRLPOOL WTW4950HW1 Customer stated they could not start cycle. Upon inspection discovered control was dead. Unit is receiving 120v but control board is failing to power up unit. Led verification light is off. Ordering control; ordrng 1 W11256105 (CONTROL)
Dave F.
WASHER MAYTAG MVWC555DW1 Wash plate screw loose. Found the washer plate gears are worn down . Ordering new wash plate W10902814 and screw W10752187; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)
David L.
MICROWAVE WHIRLPOOL WOC54EC7HB00 Cooling fan is very loud temp sensor error in diagnostics ordering cavity too and humidity sensor. ; ordrng 1 W10389447 (thrmst-fix) and 1 W10460457 (sensor) and 1 W10838964 (motor-fan) and 1 W11109174 (blower)
Dave F.
WASHER MAYTAG MVWB765FW1 Washer leaving residue on dark clothes . Look for error codes found no codes . Ran in auto diagnostics. Tested good . Called tech line SR 7723860980 .he suggested possible over suds and to much detergent Leaving white/gray residue on clothes . Washer tested good . No issues with washer .
Dave F.
COOKTOP MAYTAG MER6600FZ0 Replaced switches due to stove top hot light not turning off. Tested stove lights turning off . Tested good .
David L.
REFRIGERATOR KITCHENAID KRFC704FPS Pre ordered ice maker fill tube heater; ordrng 1 W11230096 (FILL TUBE)
Gary T.
REFRIGERATOR WHIRLPOOL MTF1955GRW Replaced overload on compressor with kit provided.; dspstn on spec-tagged invntry: 1 W10247581 OVERLOAD KIT
David L.
WASHER WHIRLPOOL WFW92HEFC0 3rd driveway green house; ordrng 1 W11096092 (sensor) and 1 W11201293 (CONTROL) and 1 WPW10352973 (switch-dis) and 1 WPW10605427 (pump-water)
David L.
DISHWASHER KENMORE 66517574201 Unit was not cleaning properly due to check valve becoming dislodged from its housing. Cleaned chopper area and reinstalled check valve.
Gary T.
MICROWAVE FRIGIDAIRE FGMV174KFC Unit has multiple failures and would not be cost effective to repair.
Gary T.
WASHER WHIRLPOOL WTW8200YW0 Duplicate job ignor.
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated unit would not turn on. Upon inspection control board was not responding to commands. Led verification light was not on control itself is failing. Ordering control ; ordrng 1 W11162438 (CONTROL)
Dave F.
WASHER WHIRLPOOL WTW4816FW1 Gearcase leaking oil . Replaced gearcase . Calibrated washer. Ran in auto diagnostics. Washer tested good .
Gary T.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Unit is out of warranty but customer thinks he has an extended. Will contact us when he calls around and finds out, needs and Icemaker w10884390 and door seal W10571956.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
Dave F.
WASHER WHIRLPOOL WTW4800BQ0 Washer off balance .leveled legs . Tested washer. In auto diagnostics. Tested good . Tested with clothes tested good .
Gary T.
DISHWASHER WHIRLPOOL WDT910SAYH1 Replaced leaking door seal.; used 1 W10300924V (GASKET) from stock
Evan E.
DISHWASHER WHIRLPOOL WDP370PAHB0 Customer stated unit was not washing. It would fill and drain but nothing else. Ran diagnostic cycle Unit was displaying code 4-3(wash motor not running )Ran test cycle Unit Filled with water but was never moving water through the cabinetReplaced wash motorRan test cycle Unit tested good
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Previous company installed icemaker Kit, icemaker on unit has a different shut off arm have to order shut off arm separately.; rqstng P&A on 1 WPW10474785 (arm-shut)"
Gary T.
WASHER GE GFWR4800F0WW "Cannot remove front pnl and top due to corroded screws, will need to break bezel to access top and front of unit to continue repair; rqstng P&A on 2 WH02X10403 (SCREW)s and 1 WH42X10989 (panel asm control be)"
Evan E.
WASHER WHIRLPOOL WTW8000BW0 Replacing suspension due to springs becoming worn and unit causing noise while agitating with full load.Replaced springs Ran test cycle Unit tested good
David L.
OVEN AMANA AGR6603SFW1 "Burner was not lighting instantaneously, replacing igniter had little effect. Ordering burner head; ordrng 1 WPW10515455 (burnr-head)"
Evan E.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installing new door gasket due to old gasket having rip in top of gasket Installed new gasketUnit tested good
Dave F.
DRYER WHIRLPOOL WED4900XW2 Dryer not turning on. Found thermal fuse was dead. Replaced fuse . Dryer turning on and making horrible thumping . Found that the rollers were bad . Had two from kit . Replaced rollers tested dryer .tested good . ; used 1 WP3392519 (FUSE-THERMAL) from stock
David L.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Unit is not cooling due to a low side leak. Customer was not interested in the repair .
Steve M.
DRYER WHIRLPOOL WGD4800XQ1 Found thermal cut off on the burner was open preventing dryer from heating. Found a grate the end of house vent exciting the house was plugged with lint. Removed lint. Ordering cut off. ; ordrng 1 W11050897 (cutoff-tml)
Dave F.
WASHER WHIRLPOOL MVWB766FW1 Washer making high squeak noise while water running . Found its coming from water valve . Ordering new water valve W11172234 . ; ordrng 1 W11172234 (WATER HOUSING )
Evan E.
WASHER MAYTAG MVWX655DW1 Customer stated tab that keeps drawer in place had broken off. Upon inspection discovered drawer was falling forward due to push tab breaking that kept drawer in place. Replaced drawer Checked for error codes No codes presentRan test cycle Unit tested good
Evan E.
RANGE WHIRLPOOL WGG745S0FS02 Ordering correct parts scheduling next apt for 1/10; ordrng 1 W11162438 and 1 W11162438 (CONTROL)
Evan E.
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated unit was not dispensing rinse aid items were coming out wet. Ran test cycle Dispenser door for detergent did not open after cycle finished .Dispenser is failing Replaced dispenser Ran test cycle Dispenser now functioning as it shouldUnit tested good; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Steve M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the cover for the compressor area for dented cvery that was making fan vibrate. The refrigerator tested good.
Evan E.
DISHWASHER IKEA IDF320PAFW1 Customer stated unit was filling with water and draining but never moving water inside machine. Checked for error codes.Unit was displaying 4-3 ( wash motor not runnning) Ran diagnostic cycle Unit was filling but never running wash motor Sump & motor are failingOrdering wash motor; ordrng 1 W11025157 (pump&motor)
David L.
DRYER WHIRLPOOL WGD4815EW2 Inspected unit for no heating. Thermostats are good. Tested motor functions and timer contacts. Unit testing good.
David L.
REFRIGERATOR MAYTAG MFT2673BEM11 Unit is building frost in the freezer. Door closure working properly. Checked for condensation kits from tech line. Not kits available. Recommending that the Customer remove items from pizza storage and monitor
Evan E.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Customer stated unit is leaking rinse aid from dispenser. Poured small amount of rinse aid into dispenser to observe where unit was leaking. Dispenser is leaking from bottom edge. ordering dispenser ; ordrng 1 W10620296 (detergent dispenser)
Evan E.
RANGE GE JBP35W0H2WW Customer stated that whenever they are preheating oven the right rear burner was turning on. Ran preheat. Upon inspection of burner discovered oven exhaust was directly below right rear burner causing burner to heat up when oven is on. Burner itself is functioning as it should. Unit testing good otherwise
Dave F.
WASHER MAYTAG MVWX655DW1 F8E1 long fill no fill error code . Washer filling very slow. Found debris inside water valve between the hose. Cleared debris and tested washer in auto diagnostics and it tested good
Steve M.
MICROWAVE KITCHENAID KMHS120ESS4 Replaced switches with interlock for light flickering and door error codes. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Steve M.
DISHWASHER KITCHENAID KDFE104DBL5 Found motor has power but not running. Orderings motor. ; ordrng 1 W11085683 (pump&motor)
David L.
RANGE AMANA AER5830VAW "Handle on the unit broke off, ordering new part and rescheduling. ; rqstng P&A on 1 WPW10144888 (hndle-door)"
Evan E.
DISHWASHER MAYTAG MDB8959SFE4 Customer stated unit was leaking from bottom of door. Checked for error codes unit was displaying code 6-4 (float switch open) ran diagnostic cycle. Discovered float switch was sticking causing unit to overflow. Customer is also stating floor in front of dishwasher is buckling due to unit leaking. Technician has enclosed pictures of floor along with mod/serial tag.Unit tested good otherwise ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Dave F.
WASHER AMANA NTW4516FW1 "Washer not turning on . Checked power to control . Has power . Replaced control , calibrated washer and tested in auto diagnostics. Tested good"
Steve M.
REFRIGERATOR KITCHENAID KRFC302ESS00 The left door mullion missing the receiver. It closes under the receiver. Shimmed the receiver down to catch the mullion and for proper door closing. The refrigerator tested good.
Steve M.
DISHWASHER KITCHENAID KDTE334DSS0 Replaced main control for heater relay stuck on causing the element to stay on. The dishwasher tested good.
Steve M.
WASHER MAYTAG MVWB865GW0 Sr#7723863957 tested washer found no error codes. Water is hooked up correctly. Drain is hooked up correctly. Called tech line. Found residue on the basket. Customer is going to clean washer with affresh and then with vinegar. Possible water supply problem.
David L.
RANGE JENN AIR SVD48600P "Unit wasn't closing completely. Replaced receiver hinges, unit testing good."
David L.
REFRIGERATOR WHIRLPOOL KBFO42FSX00 Adjusted freezer door to accommodate rail travel. Unit testing good.
David L.
WASHER WHIRLPOOL WFW9640XW00 Unit will not start due to a failed mcu. Ordering motor control; ordrng 1 WP8183196
Gary T.
WASHER WHIRLPOOL WTW8200YW0 "Unit needs a drain pump, pump on order."
Gary T.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer did not understand unit controls, customer education"
Gary T.
REFRIGERATOR MAYTAG MFT2776FEZ00 "Unit is not producing ice, there is ice in the tray but it's not cycling, ordering icemaker.; ordrng 1 W11294907 (ICEMAKER)"
Gary T.
RANGE KITCHENAID KICU509XBL00 Replaced hot plate that was not starting right rear
Gary T.
RANGE JENN AIR JGRP548WP02 "Replaced pnl that was discolored, ordering indicator to be sent to the customer.; ordrng 1 W10116114*SENDDIRECTTOCUSTOMER* (light-ind)"
Evan E.
WASHER WHIRLPOOL WTW7000DW0 Unit was experiencing same issue as before intermittently draining water out. Ran diagnostic cycle. Unit was displaying f9 E1 error code (long drain) During diagnostic cycle unit would not drain unless tech pushed down on drain pump connection on control board. Unit needs new control board W10812423; ordrng 1 W10812423 (cntrl-elec)
Gary T.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced float assembly that had fallen from its position and melted on heating element
Evan E.
WASHER AMANA NTW4516FW Lid lock is s failing to latch causing unit not to start cycle. Customer stated unit i s also not spinning . Ran diagnostic cycle Unit would not spin or agitate due to capacitor failing to allow motor to run. Ordering lid lock & capacitor ; ordrng 1 W10838613 (lid lock assemblY) and 1 W11175257 (CAPACITOR)
Evan E.
DRYER WHIRLPOOL WED4616FW Customer stated unit was smoking and stopped running. Upon inspection discovered that thermal fuse terminal had made contact with framing nail inside of blower that caused terminal to fuse itself to nail. Repaired terminal Replaced fuse Unit would still not runSuspecting that issue shorted out motor Ordering motor & timer ; ordrng 1 279827 (motor!dryer) and 1 WPW10436303 (timer) and 1 WPW10446920 (switch-pts)
Evan E.
WASHER MAYTAG MHW8200FW0 Replacing door latch due to unit displaying f5e3 code door lock errorDoor would not unlock upon inspection manually opened door Replaced latch Ran test cycle Unit tested good ; used 1 WPW10443885 (LATCH) from stock
Evan E.
WASHER MAYTAG A107A Customer stated unit had stopped running mid cycle. Upon inspection discovered motor was dead unit was receiving power but not spinning Unable to get parts due to age of unitJust collecting service call fee
Gary T.
RANGE WHIRLPOOL WFG540H0ES0 Knobs broken and will not turn on gas stove ordering knobs; rqstng P&A on 5 W10766544*SENDDIRECTTOCUSTOMER* (knob)s
Gary T.
REFRIGERATOR KENMORE 25364802402 "Unit needs a refrigerator door shimmed up, also needs rack and drawers; ordrng 4 240311303 (washer)s and 1 240530701 (support,meat pan) and 1 240530811 (pan-meat) and 1 240534901 (rack-door)"
Evan E.
WASHER WHIRLPOOL WTW7300DW0 Installing wash plate due to unit's original wash plate teeth stripping causing unit not to agitate. Replaced wash plate Ran diagnostic cycle Unit tested good
Dave F.
WASHER WHIRLPOOL WFW8300SW00 Washer not turning on. Found F1 error code. Communications error code. Washer needs new control . WPW10205839 control
Gary T.
REFRIGERATOR GE GFE29HGDCBB Unit needs an evap fan that is no longer available WR60X10375
Gary T.
REFRIGERATOR WHIRLPOOL WH43S1E "Called tech line, unit is not made by Whirlpool and is exchange only, tech line could not give sr# because unit is not their product.."
David L.
RANGE KITCHENAID KSGB900ESS Broiler won't light. Needs igniter; ordering and rescheduling.; ordrng 1 WPW10333842 (igntr-oven)
David L.
RANGE WHIRLPOOL WFG525S0HZ1 Pre ordered door parts; ordrng 1 W10859728 (manifold) and 5 W11159630SHIPDIRECT (KNOBS)s and 1 W11249559 (DOOR) and 1 WP9761344 (liner-door) and 1 WPW10310922 (trim-vent)
Dave F.
WASHER WHIRLPOOL WFW75HEFW0 Complaint washer not draining. Checked for errors codes found none . Ran in auto diagnostics . Washer acting intermittently. Power cycled washer . Tested in auto diagnostics again . Washer tested good . Tested in regular cycles .washer is working as expected.
Evan E.
DRYER WHIRLPOOL WED7000DW0 Customer stated they were experiencing long dry times. Upon inspection discovered unit was displaying error code F4E4 (L2 line voltage error) Checked connections discovered screw for L2 was loose causing heater not to run consistently.Tightened connection Ran test cycleUnit receiving correct voltageUnit tested good
Dave F.
DRYER ELECTROLUX EIMED60LT3 Dryer making very loud noise . Found the motor was going bad. Took the belt off and just ran the motor . Was very loud and sending vibrations throughout the dryer. Ordering new motor 134693302; rqstng P&A on 1 134693302 (MOTOR)
Evan E.
WASHER WHIRLPOOL TAWS800JQ1 Customer stated unit was not spinning. Upon inspection discovered gear case was seized. Inspected motor coupler. Coupler was intact & motor was spinning drive shaft on motor as it should.Quoted customer to replace gear caseCustomer does not want to proceed at this time. Collecting s/c fee
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated door would not unlock. Upon inspection drain pump was running and door lo closed was flashing.Manually unlocked door Checked for codes Unit displaying F0E1 (unbalanced load) F5E2 ( door lock error) Ran diagnostic cycle Unit completed cycle as it shouldSuspecting unbalanced load caused initial issueUnit tested good
Evan E.
DRYER WHIRLPOOL WED8500BC0 Customer stated unit was power up but not run. Upon inspection discovered thermal fuse had blown causing unit not to run. Replaced fuse Ran test cycleUnit tested good; used 1 WP3390719 (FUSE-THERMAL) from stock
Steve M.
COOKTOP JENN AIR JGC8536ADS Found ignitors are cracked. The screws holding the burners are seized. The customer decided to manually light. ; ordrng 2 WP7733P410-60 (knob MAIL OUT ONLY)s
David L.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Unit was not making ice due to icemaker not calling for water. Replaced ice maker. Unit tested good
David L.
OVEN KITCHENAID KGST307GWH0 "Oven takes longer than expected to reach temp. Replaced igniter, unit testing good.Shut off:404 Degrees 385 DegreesStart up:330 Degrees345 Degrees ; used 1 12400035 (IGNITOR) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Found freezer is-10 and FF section is 32 with control set at 4 bars (warmer). Orderings main control and UI. ; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI)
David L.
REFRIGERATOR WHIRLPOOL GX2FHDXZY010 Unit is leaking due to a plugged drain tube. Replaced sin tube with kit. Part covered under S38253
Steve M.
DISHWASHER KITCHENAID KUDS30IXSS4 "Found the user interface unresponsive. Unplugged from control and control was still beeping. Removed power and reseated connection. Same result. The control is not sending door is closed. The UI unresponsive. can not cancel. Quoted for both parts. ; rqstng P&A on 1 WPW10380685 (cntrl-elec) and 1 WPW10500175 (panel-cntl), dspstn on spec-tagged invntry: 1 W10619006 LATCH"
David L.
WASHER WHIRLPOOL CAE2743BQ0 Replaced interface due to coinslide not operating. Unit tested good.
Steve M.
DISHWASHER KITCHENAID KDFE104DSS2 Found motor not starting all the time. Ordering motor ; ordrng 1 WPW10605057 (pump and motor assy)
David L.
RANGE AMANA AGR6603SFW1 "Oven not lighting instantaneously, resulting in a gas odor. Replaced igniter, unit testing good. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Steve M.
REFRIGERATOR JENN AIR JFC2290REY00 Found the damper was very noisy. Ordering damper; rqstng P&A on 1 WPW10594329 (control)
Dave F.
DISHWASHER MAYTAG MDB8989SHZ0 Dishwasher water inlet was leaking when the water first turned on . Turned down the water pressure . Tested dishwasher .not leaking anymore.
Dave F.
DRYER WHIRLPOOL MEDX655DW1 Dryer wouldn't start . Found start button had fallen back inside . Reinstalled button . Nothing is broke. Tested dryer .tested good
Dave F.
RANGE WHIRLPOOL WFE525S0HV1 Replaced bottom drawer panel door and cook top due to scratches from install . Tested stove and inspected new parts . Everything looks good .
Gary T.
REFRIGERATOR KENMORE 10651164210 "Waterline is cracked and needs to be replaced, ordering line; ordrng 1 W10341322 (tube-water) and 1 W10341324 (tube-water)"
Steve M.
WASHER WHIRLPOOL WFW85HEFC1 Tested washer and the washer is adding both hot and cold water during wash for a warm wash. Turned audible tones on and cycle signal on. The washer had no error codes.
David L.
REFRIGERATOR WHIRLPOOL WRS571CIDM "Items freezing in the refrigerator compartment. Damper has been replaced, thermistors are testing good. Ordering board and rescheduling.; rqstng P&A on 1 W11035841 (cntrl-elec)"
Evan E.
DISHWASHER KITCHENAID KUDP02CRBS1 Customer stated unit was not cleaning well specifically the top rack.Upon inspection found that chopper filter was clogged with debris and chopper itself was covered in debrisCleaned chopper Reassembled unit Ran diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP
Evan E.
OVEN FRIGIDAIRE FFGF3047LSH Replaced safety valve and ignitor due to ignitor making contact with oven cavity causing ignitor and safety valve to fail.Replaced ignitor Replaced valve Ran test preheat Unit tested good
Evan E.
DISHWASHER AMANA ADB1400AGS1 Customer stated unit was not cleaning dishes and would not drain water.Upon inspection discovered unit displaying error code 8-2 (drain motor electrical issue) 4-3 (wash motor not running) Inspected drain pump for debris no debris present impeller on pump has seized causing units not to drain.Replaced pump Ran diagnostic cycle unit is filling with water but never pumping water through wash arms.Wash motor is failing. Replaced sump & motorRan test cycle Unit tested good
David L.
DRYER WHIRLPOOL WGD4616FW1 "Replaced drum and thermostat, unit testing good."
Gary T.
RANGE KITCHENAID KSGB900ESS1 Could not reproduce problem.
Gary T.
REFRIGERATOR KITCHENAID KSRV22FVBT02 Replaced weak compressor
Steve M.
DRYER MAYTAG MGDB835DW4 Replaced door latch for intermittent operation. The UI console called in incorrect. Left with customer. Instructed customer that the start option is capacitive tock and read the heat from fingers and must be pressed for two seconds to start dryer. The dryer if working as expected.
Dave F.
WASHER WHIRLPOOL MHWE200XW0 Replaced drain pump due to not turning on and pumping water. Tested washer . Tested good .
Evan E.
WASHER WHIRLPOOL WFC7500VW2 Customer stated unit was not draining initially but after a few attempts unit finally drained. Ran quick test mode No codes presentUnit drained as it should Pulled filter in drain pump no debris in filter.Ran normal cycle then drained tub unit was draining as it should. Unit tested good ATEC warranty
Evan E.
WASHER WHIRLPOOL WTW5300VW2 "Customer stated unit was grinding while agitatingUpon inspection discovered dog legs had worn and agitator bolt was loose Replaced dog legs Tightened agitator bolt Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 285753A COUPLING and 1 WP3363394 PUMP , used 1 80040 (DOG 4PK) from stock"
Evan E.
WASHER WHIRLPOOL WTW4816FW1 Customer stated unit was producing burning smell and was making noise while agitating. Checked for codes no codes presentChecked underneath machine could see gear case leaking oil.Ran test cycle Unit ran through cycle as it should but could hear noise customer was referring to. bearing inside gearcase is failing Unit needs gear case W11255272 (gear case) $254.71Labor $134.95S&H $ 11.11Service call $89.95Tax $39.25Total: $529.96
Evan E.
DISHWASHER MAYTAG MDB4949SHB0 Customer stated unit was not responding to commands on UI. Upon inspection could not get unit into diagnostic not all keys on user interface were responding to commands could not cancel cycle once starting. Ordering control and UI ; ordrng 1 W11225084 (CONTROL)
Dave F.
OVEN WHIRLPOOL WFG770H0FZ0 "Oven not getting hot enough. Looked for error codes .no codes. Ran auto tested tested good . Turned oven to 350 to calibrate . Preheat 359. 310,356,308,365,310,368,313,374 average was 338 calibrated oven up 10 degrees."
Dave F.
WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Power cycled washer didn't turn on. Replaced control washer is now turning on . Calibrated machine everything is working as expected.
Dave F.
RANGE WHIRLPOOL WFE550S0HZ0 "Glass on top front left of stove gets hot when the oven is on .called techline said as long as insulation is in proper place that it is working as intended SR 7723816673 . Tested oven temperatures 365,320,377,320,380,320 . Average 347 . Checked insulation it is in the correct spot . Oven is working as intended."
Dave F.
WASHER MAYTAG MVWB835DW3 Complaint washer making a clanking noise . Found when water valve opens the pipes clank . Also found error code for motor F7E2 motor drive over temp . Found service pointer about washer floor pan hitting the motor . Adjusted the legs . Motor no longer hitting pan .
Dave F.
STACKED LAUNDRY GE WSSH300G1WW Door latch humming . Door wasn't closed all the way while it was trying lock causing the humming . Opened door tested washer in spin and regular cycle . Tested good .
Dave F.
COOKTOP MAYTAG MER6600FZ0 Cooktop light for being hot and on won't turn off. Called techline SR 7723822617. He suggested checking the switches check switch found the left front Burner and right front burner switches were telling the control that they were still on . Ordering left front and right front switches . ; ordrng 1 WP3149400 (switch-inf) and 1 WPW10434452 (switch-inf)
David L.
MICROWAVE WHIRLPOOL WMH31017FW Replaced interlock due to intermittent operation; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
Dave F.
WASHER GE WCVH6800J1WW Called customer. Said no hot water coming in . Told customer to check to see if the hot water valve was turned on in the back. It was not on. Customer tested washer . Tested good .
Steve M.
DRYER GE DWSR463EG6WW Replaced timer and knob for stuck timer and broken knob. The dryer tested good.
Evan E.
RANGE WHIRLPOOL WFE550S0HZ1 Replacing drawer and glides due to unit missing glides and edge of drawer being very Sharp causing drawer not to glide correctly.Replaced drawer Replaced glides Unit tested good
Evan E.
DRYER MAYTAG MGDC300BW0 Customer stated unit was producing squealing. Upon inspection discovered roller was sticking. Removed roller Cleaned shaft of roller Reinstalled Ran test cycle Unit tested good
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Replaced water valve that was leaking
Gary T.
VAN FORD E250 Got truck oil
Gary T.
MICROWAVE FRIGIDAIRE FGMV174KFC "Transformer is shorted, ordering transformer ; ordrng 1 5304440024 (sub 5304468156)"
Gary T.
REFRIGERATOR MAYTAG MFC2062FEZ01 Repaired vibrating condenser coils.
Gary T.
DRYER WHIRLPOOL WED7990FW0 Replaced a broken lint trap on the dryer.
David L.
MW-HOOD COMBO MAYTAG MMV1174FB0 Replaced door switch due to intermittent lights. Unit testing good.; used 1 W11244494 (INTERLOCK) from stock
Gary T.
DISHWASHER KITCHENAID KUDS01FLSS0 Unit needs door latch assembly and third level spray arm.; rqstng P&A on 1 8193504 (arm-spray) and 1 8193830 (latch asy) and 1 8574157 (strike)
Evan E.
WASHER MAYTAG MVWX655DW Installing new control board due to old board failing to power machine. Board was receiving correct voltage but not powering unit. Replaced control board Ran test cycle Unit tested good
Evan E.
OVEN FRIGIDAIRE FFGF3047LSH Ignitor would not glow after installation of new ignitor. Confirmed ignitor was receiving 120v also confirmed valve was receiving 120v. Suspecting when ignitor wire made contact with oven casing possibly damaged valve. Ordering valve and ignitor ; ordrng 1 3203459 (SAFETY VALVE) and 1 5304509706 (IGNITOR )
Gary T.
DRYER MAYTAG MEDX655DW1 Replaced bearings and seals on the front of the drum causing noise.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT
Gary T.
REFRIGERATOR MAYTAG JGCTUCUTC "Customer said they turned the unit off and it started work. Did not have to go, customer met me at the door. Left a card with the customer if unit starts to act up again."
Gary T.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "No power to the auger motor, ordering controls.; rqstng P&A on 1 W11035835 (HV BOARD) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec)"
Steve M.
REFRIGERATOR KITCHENAID KBFS20EVWH8 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"
Steve M.
RANGE WHIRLPOOL WFG550S0HZ0 Replaced Left front orifice holder for broken orifice. Tightened ignitor wire for not lighting bake consistently. The oven tested good.
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBE01 "Found the freezer door liner is n not holding the gasket on the bottom of the door and warm air is entering freezer. Ordering door and gasket. ; rqstng P&A on 1 LW10547318 (dor-fip bl FZ DOOR) and 1 W10407215 (gasket-fip FZ), states that autho needed"
Steve M.
DISHWASHER KITCHENAID KDFE104DWH4 Found the dishwasher out of square. Lower left leg to raise the dishwasher for better for sealing. The dishwasher tested good.
Steve M.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Replaced right door gasket for ripped door gasket. Replaced freezer led light for short light causing no lights to work. The refrigerator tested good.
Steve M.
REFRIGERATOR KITCHENAID KBFS25EVMS0 Found the process tube was crimped and no access valve. The unit had a slow leak. Possibly from process tube. Removed and added access valve. Recharged.
Steve M.
WASHER WHIRLPOOL MHW8200FW0 Found the acu is not sending power to UI. Power to a acu good. Ordering acu and ui; ordrng 1 W10911043 (panel-cntl) and 1 W11201292 (ACU)
David L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Machine was not making ice. Discovered a broken wire. Repaired wire, unit now testing good."
David L.
WASHER WHIRLPOOL MHW8200FW0 Reordering keypad and control.; ordrng 1 W10911043 (panel-cntl) and 1 W11201292 (CONTROL)
David L.
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Unit is building ice in the freezer due to a clogged drain tube. Replacing tube under S38253 for part coverage.
David L.
WASHER MAYTAG MVWX500XW0 "Shifter fault code in diagnostics. Replaced actuator, unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
David L.
DRYER MAYTAG MEDC465HW Switch was stuck. Disassembled switch and repaired. Switch testing good.
David L.
DISHWASHER KENMORE FDB1502RGC4 "Unit is not draining due to a broken drain pump impeller. Replaced pump. Unit tested good; dspstn on spec-tagged invntry: 1 154844301 MOTOR PUMP , used 1 A00126401 (PUMP) from stock"
Jeff M.
Replacing lid lock assembly and control due to lock light staying on when cycle is finished.Replaced control Replaced lid lock Tested lock in manual test mode Lock tested good Ran test cycle Ran calibration cycle Unit tested good ; Job Cmpltd