We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Baldwinsville, NY 13027
Chuck
Job Details:
11/30/2022
"Customer stated that unit will not spin on the towels and whites cycle error code F8E1-long fill. I ran a diagnostic test cycle in which the unit operated as intended. I calibrated unit. I explained to the customer how to load the unit , how much HE detergent to use and cycle selection. Unit tested good If issue persists unit will need a control W11513246"
We serviced a
MAYTAG RANGE
Model MGR6600FZ 3_RB23150
Near Rochester, NY 14616
Dave L
Job Details:
11/30/2022
Customer states that the oven temperature is 25 degrees below set point. Calibrated temperature offset up 25 degrees. Went over use and care with the customer.
We serviced a
JENN AIR RANGE
Model JDS9860AAP
Near Rochester, NY 14616
Dave L
Job Details:
11/30/2022
Oven door wouldnt shut completely. Found bent door liner. Disassembled door and bent liner back. Door shuts properly but the customer would like to have e the liner replaced. Ordering liner. Customer paid in full. ; ordrng 1 WP2402W271-19 (Liner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02M
Near Rochester, NY 14616
Dave L
Job Details:
11/30/2022
Found right hand gasket torn and deli cover cracked. Quoted for both. Customer declined to have us repair.
We serviced a
JENN AIR OVEN
Model JJW3830IL01
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
11/30/2022
Replaced glass in upper oven. Verified piece was secured and opened and closed correctly. Glass piece is loose during operation. Part number ordered different from one in repair list. Ordering W10829001 for repair.; ordrng 1 W10829001 (Inner Glass)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Victor, NY 14564
Jeremy
Job Details:
11/30/2022
"Customer stated unit stopped dispensing ice and water. Also stated unit got too warm while problem occured. Customer unplugged and plugged unit back in and everything began to operate normally. Ran diagnostics to verify all fan operations and lighting checks. Icemaker is making ice. Unit is operating as expected, customer to monitor."
We serviced a
KENMORE DRYER
Model 110.76972502
Near Pittsford, NY 14534
Jeremy
Job Details:
11/30/2022
"Unit making a loud ticking noise when operating. Found idler seized and belt is torn. Used repair kit and replaced, idler, belt, and rollers. Unit tested good.; used 1 4392067 (Repair Kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near Rochester, NY 14616
Dave L
Job Details:
11/30/2022
Replaced non responsiveConsole. Tested in diagnostics ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7340XW2
Near Irondequoit, NY 14609
James
Job Details:
11/30/2022
Unit loud in spin cycle due to failed bearing. Replaced bearing kit and tested. Unit functions properly. ; used 1 W10435302 (Bearing) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Rochester, NY 14615
James
Job Details:
11/30/2022
Replaced icemaker and unit cycled on its own. One year warranty on repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, NY 14626
James
Job Details:
11/30/2022
"Replaced control and tested. New control blows fuses. Tested door switches and reinstalled old control. Old control runs but doesn't energize magnetron. Called techline. Wires were backwards on capacitor. New magnetron shorted to ground. Corrected wires, replaced fuse and installed original mag. Unit functions properly. Sr7735162552; used 1 Wpm0805101 (Fuse), and 1 Wpm0805102 (Fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14609
Andres
Job Details:
11/30/2022
"I Installed crisper for customer, also checked freezer to make sure it wasn't frosting. Freezer looked good no frost build up."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
11/30/2022
"Cold water is continuously dripping into tub and unit will not fill with cold water. Replaced fill valve, unit tested good.; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVWH3
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
11/30/2022
Replaced control for heater not turning on. Unit tested good.
We serviced a
MAYTAG DRYER
Model MEDB835DC
Near Mount Morris, NY 14510
Josh Henchen
Job Details:
11/30/2022
Customer stated no heat in dryer. Checked and found heating element had a break in coil. Replaced heating element and thermal cut-off. Dryer tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
Dave L
Job Details:
11/30/2022
"Replaced control, UI , and inverter due to unit loosing power. Found pinched wire at power supply board that powers dc fans and 3 way valve. Repositioned and verified continuity. Ran test 4 and 5 to verify compressor speed and 3 way valve. Tested ok."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near East Syracuse, NY 13057
Chuck
Job Details:
11/30/2022
"Customer stated that the dryer is making a noise. I verified the issue. After inspecting unit i found debris in the blower wheel house that was causing the noise, i removed the debris. Unit tested good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Marcellus, NY 13108
Chuck
Job Details:
11/30/2022
"Customer stated that unit will not start a cycle. Error code F5E3-lid unlock fault and F2E1-stuck key. I ran a diagnostic test cycle in which the unit operated normally. Calibrated unit. I then started a normal cycle with a load of laundry while explaining to the customer how the unit works, cycle selection, how much HE detergent to use and how to load the unit. Unit tested good."
We serviced a
JENN AIR BEVERAGE CENTER
Model JUB24FLERS00
Near Canandaigua, NY 14424
Jeremy
Job Details:
11/30/2022
Replaced both evaporator fans and defrost sensor for intermittent noise. Unit tested good. During repair right hand closer on upper wine rack was damaged. Ordering upper wine rack assembly.; ordrng 1 W10802017 (Upper Wine Rack)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW08
Near Seneca Falls, NY 13148
Doug Balcom
Job Details:
11/30/2022
Installed new control and bulb. Unit will not power up. Fuse is good. Power to control. Interlocks tested good. Filter board tested good. Per techline ordering a new control.; ordrng 1 W11552018 (Control)
We serviced a
KITCHENAID OVEN DOUBLE
Model KODE507ESS02
Near Rochester, NY 14618
Ray Benedetto
Job Details:
11/30/2022
Customer canceled service.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near East Syracuse, NY 13057
Chuck
Job Details:
11/30/2022
"Customer stated that the dryer is making a noise. I verified the issue. After inspecting unit i found debris in the blower wheel house that was causing the noise, i removed the debris. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Rochester, NY 14625
Andres
Job Details:
11/30/2022
Customer said he had the appt set up for Thursday and not today. This was also suppose to be for his refrigerator not dishwasher.; schdld next appmnt for 12/8 THU !
We serviced a
JENN AIR RANGE
Model JES9860BAB
Near Rochester, NY 14618
Ray Benedetto
Job Details:
11/30/2022
"Buttons not responding on control panel. Found ribbon cable coming apart. Needs console to fix, ordering for repair.; ordrng 1 WPW10206085 (Control Panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Henrietta, NY 14467
Josh Henchen
Job Details:
11/30/2022
"Customer stated unit didnt wash dishes properly. Checked and found F7E1,F10E2. Ran diagnostic mode, Pump/Motor not working to spin spray arms. Unit needs new pump/Motor W11416362. Customer would like time to consider options.; rqstng P&A on 1 W11416362 (Pump/Motor), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Penfield, NY 14526
Andres
Job Details:
11/30/2022
Customer stated unit was making a squealing sound. I diagnosed unit but could not get it to duplicate noise. Customer did have a recording of it but it was still difficult to identify where it was coming from. I ran several high spin speed cycles without any noise which makes me believe that it is not the gearcase also their was no oil residue or anything which is usually a good indication gearcase is bad. I did replace the slider to see if that would make a difference for the customer. I'm going to have customer run a load and see if noise is still there. If they do call back I will replace the gearcase.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Webster, NY 14580
Andres
Job Details:
11/30/2022
"Door strike is broken preventing door from closing, also customer stated she never got the insulation with the unit. ; ordrng 1 W11545309 (Door strike) and 1 W11579564 (Insulation)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Syracuse, NY 13057
Chuck
Job Details:
11/30/2022
Unit not starting a cycle. F5E1-lid switch fault. Replaced control and lid lock. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Started unit with 6 quarters successfully. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Webster, NY 14580
Andres
Job Details:
11/30/2022
Customer stated that ice maker seems to be overflowing causing water to go into the ice maker Bin and also valve is making a loud noise when in use. I diagnosed unit checked the fascia heater also ran a harvest cycle and fill cycle on ice maker I didn't see it over flow this time but seems that it does every so often. Ice maker mold does not appear to be cracked. Ordering new valve and ice maker. ; ordrng 1 W11579560 (Ice maker) and 1 W11482383 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pittsford, NY 14534
Josh Henchen
Job Details:
11/30/2022
"Handed crisper drawer to customer, she said she would put it in. Checks good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brockport, NY 14420
Dave L
Job Details:
11/30/2022
Found hot water hose leaking and unit not level. Leveled unit and replaced hot water hose ili; used 1 091712010876 (Hose) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Rochester, NY 14618
Ray Benedetto
Job Details:
11/30/2022
Unit had ice buildup on bottom of freezer. Thawed out ice sheet and cleaned drain hose. Removed obstruction from drain pipe and verified water drain ped at correct pace.
We serviced a
MAYTAG WASHER
Model MHW4200BW0
Near Rochester, NY 14624
Josh Henchen
Job Details:
11/30/2022
"Customer stated door wouldnt unlock after flood in basement. Checked and found F6E1,F1E2,F5E3,F8E1. Washer failed to run diagnostic cycle past C03. Would need new MCU and Door latch. Customer wants to purchase a new unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Caledonia, NY 14423
Josh Henchen
Job Details:
11/30/2022
"Customer stated freezer door not sealing properly. Checked and found misformed seal, used a hair dryer to get seal to form to cabinet. If problem persists order new seal W10443316. Refrigerator checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW9600TW00
Near Rochester, NY 14618
Ray Benedetto
Job Details:
11/30/2022
Unit makes loud grinding sound during spin cycle. Bad bearing on machine. Will need inner basket (NLA) and outer Tub to fix. Customer not going forward with repair.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brockport, NY 14420
Dave L
Job Details:
11/30/2022
"Unit would not spin or agitate due to a failed motor capacitor. Replaced capacitor, calibrated, and tested machine. Tests ok.; used 1 W11428524 (Capacitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS
Near Geneseo, NY 14454
Josh Henchen
Job Details:
11/30/2022
"Customer stated not washing dishes correctly. Checked and found F6E4, Ran diagnostic cycle, all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Rochester, NY 14612
Dave L
Job Details:
11/30/2022
Replaced shorted freezer led module. Tested ok; used 1 W11601310 (MODULE) from stock
We serviced a
MAYTAG WASHER
Model mvwc415ew1
Near Rochester, NY 14618
Ray Benedetto
Job Details:
11/30/2022
"Unit will not start. Ohm reading on capacitor increases, component good. Unplugged unit and plugged back in and unit started Makes loud noise during spin cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14621
James
Job Details:
11/30/2022
"Replaced compressor and tested. Unit began cooling, verified frost pattern. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 4 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 W11506638 STUB EXT 8 , and 1 W10898074 SEALANT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rochester, NY 14610
Ray Benedetto
Job Details:
11/30/2022
Replaced wire harness and crisper drawer. Drawer slides in and out properly. All operations normal. Freezer fan rotating. ; dspstn on spec-tagged invntry: 1 W11545823 HARNS- WIRE
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/30/2022
Unit stopped draining in middle of cycle with loud buzzing noise. Long drain code in memory. Could not enter diagnostic mode and during diagnosis control panel completely died. Needs control board and drain pump to repair.; rqstng P&A on 1 W11124765 (Control Board) and 1 WPW10661045 (Drain Pump)
We serviced a
AMANA WASHER
Model NTW4600YQ1
Near Rochester, NY 14621
Andres
Job Details:
11/30/2022
Customer stated unit was not spinning. I diagnosed unit found machine was not spinning or agitating. I checked underneath unit to make sure belt was still on. I also checked the voltage output from the board did find 120v. I then ohmed out the capacitor and found it to be out of range ordering new capacitor. ; used 1 W11158830 (Capacitor) from stock
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Rochester, NY 14605
Andres
Job Details:
11/30/2022
I replaced the high limit and thermal fuse. Tested unit it now heats properly. I noticed that the lint screen was corroded and damaged. Screen needs replacing.; ordrng 1 W10120998 (Lint screen)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Canandaigua, NY 14424
Jeremy
Job Details:
11/29/2022
"Unit is excessively noisy during spin. Found noise is due to faulty bearing. Ordering gearcase, slider and wash plate.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (SLIDER) and 1 W10902814 (WASH PLATE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Webster, NY 14580
James
Job Details:
11/29/2022
"Ff not cooling properly frost buildup on evaporator. Door gaskets torn. Ff fan not turning on in diagnostics. Need fan, gaskets, drain and silicone. ; rqstng P&A on 2 W10846057 (Gasket)s, ordrng 1 W11087438 (Fan harness) and 1 W11084807 (Drain tube), rqstng P&A on 1 W10841140 (Silicone)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14605
Dave L
Job Details:
11/29/2022
Installed ice maker that was broken at the harness. Bail arm is missing. Ordering bail arm; ordrng 1 WPW10474785 (Bail arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Rochester, NY 14607
Dave L
Job Details:
11/29/2022
Found clogged defrost drain causing air return blockage. Cleared air returns and drain line.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Rochester, NY 14621
Dave L
Job Details:
11/29/2022
Replaced timer that was not advancing. Ran unit to verify movement of timer. Tests ok.
We serviced a
KITCHENAID OVEN
Model KEMS308SBL00
Near Pittsford, NY 14534
Andres
Job Details:
11/29/2022
I replaced the main board on unit and tested it on a bake cycle. I had smoked coming from the interior left side light. Their seems to be some residue on the light causing it to burn. Also the right side light is out and needs replacing. ; ordrng 2 WP4448972 (Oven light assembly)s
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Pittsford, NY 14534
Andres
Job Details:
11/29/2022
Customer stated unit was not draining. I diagnosed unit found filter was clogged. Used vaccum to clear out water I then took out filter and found a piece of clothing clogging it. Put filter back in and tested unit. Unit now drains and is working properly.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, NY 14534
Andres
Job Details:
11/29/2022
"I replaced the gearcase, basket and wash plate. I ran calibration cycle and also a diagnostic cycle. Unit ran through cycle successfully and is now working properly.; dspstn on spec-tagged invntry: 1 W10902814 WASH PLATE and 1 W11454734 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Dave L
Job Details:
11/29/2022
Found drain hose hitting rear of cabinet furring spin causing a noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Farmington, NY 14425
Jeremy
Job Details:
11/29/2022
"Customer stated unit is slow to make ice and water filter is stuck in housing. Also freezer door handle had come off. Reinstalled door handle. Found that water is slow to dispense and icemaker not filling with enough water due to filter needing to be replaced. Removed filter to correct slow fill problem. Found that wire shelving is torn at the bottom of freezer door, no broken wires found. Icemaker tests good in diagnostics. Customer to monitor, if problem persists replace icemaker W10873791.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG DISHWASHER
Model MDB6600AWB
Near Webster, NY 14580
James
Job Details:
11/29/2022
Door handle broken need part. ; ordrng 1 WPW10130695 (Latch) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Hilton, NY 14468
Dave L
Job Details:
11/29/2022
"Returning later with suspension; ordrng 1 W11130359 (Suspension), dspstn on spec-tagged invntry: 1 W11165546 VALVE"
We serviced a
KITCHENAID RANGE
Model KFGG500EWH2
Near Hilton, NY 14468
Dave L
Job Details:
11/29/2022
Replaced vent and knobs. Door testing ok.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Brighton, NY 14620
Andres
Job Details:
11/29/2022
Replaced the door strike and latch. Had customer test door out to make sure she was satisfied. Door now stays close.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/29/2022
"Unit will start and shortly after throw a tachometer code and/or immediately complete cycle. Observed oil leakage from underneath. Open motor circuit error in memory. Ordering gearcase, shifter, capacitor, motor, agitator, cam and belt.; ordrng 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near West Henrietta, NY 14586
Ray Benedetto
Job Details:
11/29/2022
"Water is leaking from tube Fitting at water input. Attempted to reseat fitting, but component still leaked. Ordering for repair. Auger would run but would dispense ice. Adjusted auger shaft and unit now dispenses ice.; ordrng 1 WP2300868 (Tube Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Penfield, NY 14526
James
Job Details:
11/29/2022
Replaced motor and blower wheel. Tested unit and verified operation. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Macedon, NY 14502
James
Job Details:
11/29/2022
Rack adjuster broken. Replaced rack adjusters and tested. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Macedon, NY 14502
James
Job Details:
11/29/2022
Unit dead. Replaced ui and tested. Unit functions properly
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Penfield, NY 14526
James
Job Details:
11/29/2022
Unit not heating either oven. 122 volts at control. Tested for power at pigtail and missing l2. Recommend calling electrician.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Avon, NY 14414
Jeremy
Job Details:
11/29/2022
Customer stated unit is filling too much and detergent is not being dissolved. Ran diagnostic cycle and found no stored error codes. Found that unit shuts off after running on normal cycle for about 10 minutes. Found that unit is losing power intermittently due to household electrical issue. Advised customer to contact an electrician.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA32SMHN00
Near Lima, NY 14485
Jeremy
Job Details:
11/29/2022
Right hand door gasket is torn causing air leak into fresh food section and freezer door handle is loose. Tightened freezer door handle and ordering door gasket.; ordrng 1 W10830162 (Right Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXTS01
Near Conesus, NY 14435
Jeremy
Job Details:
11/29/2022
"Ice door fell out again, reinstalled ice door. Found that plastic retainer for flapper pin is broken and is part of dispenser housing. Housing is not a serviceable part and freezer door is no longer available to order."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Geneva, NY 14456
Doug Balcom
Job Details:
11/29/2022
"Converted cooktop to lp. Installed regulator. Replaced knobs, bezels and burner caps. Flames are now at the proper height. Unit is operating as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Syracuse, NY 13206
Doug Balcom
Job Details:
11/29/2022
Customer states washer stuck in cycle. Ran diagnostic test found F3E2 error code. Pressure system fault. Drain pump just constantly runs. No obstruction in pressure hose. Ordering control. ; rqstng P&A on 1 W11481108 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Auburn, NY 13021
Doug Balcom
Job Details:
11/29/2022
Customer states dishwasher will not wash dishes. Found wash motor not running. Ordering sump assembly.; rqstng P&A on 1 WPW10605057 (Sump)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Irondequoit, NY 14617
Dave L
Job Details:
11/29/2022
Ice door paddle is broken ordering ice door; ordrng 1 W11423781 (Ice door) and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Hilton, NY 14468
Dave L
Job Details:
11/29/2022
"Returning later with suspension; ordrng 1 W11130359 (Suspension), dspstn on spec-tagged invntry: 1 W11165546 VALVE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Syracuse, NY 13057
Chuck
Job Details:
11/29/2022
"Customer stated that unit turned on and wouldnt shut off. Error code F2E1-stuck key. I plugged unit in and drain pump turned on, i cancelled cycle. I inspected pressure hose/port and removed debris. I calibrated unit. I ran a diagnostic test cycle in which the unit operated as intended. After speaking with customer i discovered that they were using a cup full of none HE detergent, i explained to the customer what kinds of detergent that should be used. Unit tested good"
We serviced a
AMANA DRYER
Model LG8319W2
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
11/29/2022
"Unit does not heat. Ignitor turns on but no flame inside funnel. Open line, no resistance on first two pins of the gas coil.; used 1 279834 (Gas Coil) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Sodus, NY 14551
James
Job Details:
11/29/2022
Unit arcing during use from lh corner. Inspected unit and found no issues. Heated coffee mug with water and verified operation. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Williamson, NY 14589
James
Job Details:
11/29/2022
"F0e7. F7E1. Unit not spinning. Cam was stuck. Replaced cam and actuator, cleared codes and calibrated. Unit functions properly. ; used 1 W10721967 (Cam), and 1 Wpw10006355 (Actuator) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Honeoye, NY 14471
Jeremy
Job Details:
11/29/2022
"Customer stated unit will not advance past wash when deep water wash is selected. No stored error codes. Unit fills, washes and drains but never enters rinse. Unit advances properly when auto sensing is selected. Ordering control and switch.; rqstng P&A on 1 W11603811 (Control) and 1 WPW10414398 (Water level switch)"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Rochester, NY 14613
Andres
Job Details:
11/29/2022
"Customer states that unit is still not hearing right. I ohmed out temp sensor and compared it to a brand new one they both ohmed out exactly the same in room temp. I truly don't know what's going with this unit, I need a second opinion on it because I can't find anything wrong. ; schdld next appmnt for 12/1 THU !"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Canandaigua, NY 14424
Jeremy
Job Details:
11/29/2022
No service needed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Cicero, NY 13039
Chuck
Job Details:
11/29/2022
Customer stated that door was not closing all the way. I inspected unit and found that the door was closing correctly. Gasket tested good. I showed the customer where the gasket actually makes contact with the door. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ2
Near Cicero, NY 13039
Chuck
Job Details:
11/29/2022
"Customer stated that unit is not maintaining a bake temp. I tested the high/low temps with a thermocouple. After cycling unit 5 times i noticed the temp was 10 degrees off, i calibrated unit up 15 degrees. Retested unit and unit tested good"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Farmington, NY 14425
Ray Benedetto
Job Details:
11/29/2022
Unit is noisy and has a burning smell during beginning of operation. Disassembled unit and found an excessive amount of lint stuck in the blower wheel. Cleaned out lint inside cavity and verified all rollers and pulley were spinning properly. Venting is clear. Tested for tumble and heat. Noise eliminated and no burning smell present.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model NA
Near Palmyra, NY 14522
Ray Benedetto
Job Details:
11/29/2022
"Customer no longer needs service, bought a new washer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Farmington, NY 14425
Ray Benedetto
Job Details:
11/29/2022
"Loud squealing sound coming from dryer. Found right rear roller wobbling with rubber worn away. Replaced repair kit. Tested for power and heat, operating normal.; used 1 4392067 (Repair Kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF302BXYN1
Near Rochester, NY 14619
Andres
Job Details:
11/29/2022
Replaced the infinite switch on unit. Tested it on a high then low. Unit is working properly
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, NY 14620
Andres
Job Details:
11/29/2022
Dryer was working properly was not making any noise.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14618
Andres
Job Details:
11/29/2022
"Installed new suspension rods on unit. Ran a diagnostic cycle successfully, also ran a drain and spin because customer stated unit was not spinning. Unit ran both cycles successfully."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Canandaigua, NY 14424
Jeremy
Job Details:
11/29/2022
Lid is broken around left hinge and does not open and close properly. Ordering lid.; rqstng P&A on 1 W11259006 (Lid)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
Dave L
Job Details:
11/29/2022
"Replaced motor, cover and belt. Calibrated and tested. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irondequoit, NY 14617
Dave L
Job Details:
11/29/2022
Replaced outer tub due to leak. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Penfield, NY 14526
James
Job Details:
11/22/2022
Unit not defrosting. Sensors passed in diagnostics. Ran manual defrost. Heater not turning on. L1 loose inside connector. Secured connection and replaced thermistor. Verified heater operation. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Bloomfield, NY 14469
Josh Henchen
Job Details:
11/22/2022
"Customer stated washer isnt cycling correctly. Checked and found F0E3,F2E1. Ran diagnostic cycle, all functions as expected. Ran rapid wash cycle, works as expected. Ran Drain and spin all functions as expected. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/22/2022
Unit was leaking on floor of apartment. Found leakage coming from faucets in apartment and not from machine. Customer recorded video of issue and will consult maintenance.; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Macedon, NY 14502
Josh Henchen
Job Details:
11/22/2022
"Customer stated popcorn button would run for about 10 secs then flash F4E4. Checked and found F4E4, replaced control and tested with a bag of popcorn, all functions as expected. Microwave checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/22/2022
"Replaced ice container. When dispensing cubes container arm moves correctly. On previous container, arm would get caught intermittently, which would cause some crushed ice to dispense that would buildup on lip of door. Customer will monitor. If symptom persists, order solenoid for repair WP2152713.; dspstn on spec-tagged invntry: 1 WPW10558424 ICE-CONTAINER"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Rochester, NY 14625
James
Job Details:
11/22/2022
Unit randomly throws f3e1 error will run through sometimes. Tested pressure hose. Replaced sensor and reset power. Ran quick wash cycle. Couldn't replicate problem. If problem persists replace W11032117.
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Pittsford, NY 14534
Josh Henchen
Job Details:
11/22/2022
"Customer stated left over water in tray and display locked not allowing them to do anything. Replaced dispenser. Checked and found no error codes, Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Rochester, NY 14610
Andres
Job Details:
11/22/2022
Customer stated unit was leaking. I looked underneath unit and found small leak coming from water valve. Valve was not threaded on right and was not sealed all the way. I took off water supply line and reinstalled it. Turned water back on and checked for leaks. I did not see any. Unit is working properly
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Hilton, NY 14468
Dave L
Job Details:
11/22/2022
SR7734765323 documented lo flo error with techline. Found standpipe not meeting minimum height requirements and low hot water pressure both drivers of a low flow error. Recommending water pressure be addressed
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Penfield, NY 14526
James
Job Details:
11/22/2022
Unit not drying properly and making whirring noise. Blower stripped to motor shaft. Need motor and blower wheel. Motor under ten year warranty. ; ordrng 1 WP697772 (Wheel) and 1 Sh15 and 1 W11364931 (Motor)