Service History 56 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ0

Near Irondequoit, NY 14609

Jeremy

Job Details: 07/12/2022

Replaced bake burner tube for uneven flame and console panel for being dented. Bake burner flame checks good.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Irondequoit, NY 14622

Jeremy

Job Details: 07/12/2022

Customer stated start button. Checked and found diagnostic LED is off on control board. Reseated shifter connection to control board and on shifter unit began to operate as expected. Found that voltage to drain pump is intermittent. Unit needs a control board. Customer elected not to repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14607

Jeremy

Job Details: 07/12/2022

"Checked found F8E4, float switch overfill. Ran diagnostic cycle found no leaks, tested good. Customer stated kid was splashing water on the dishwasher which could have splashed into drip tray triggering overfill switch. Explained to customer potential causes of this problem and ways to avoid it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Victor, NY 14564

Dave F

Job Details: 07/12/2022

"Found back, left top in fridge LED defective. Replaced part and all bulbs working.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, NY 14580

James

Job Details: 07/12/2022

S27311 parts and x2 labor Unit frozen ff evap so fan will not rotate. Need updated control and evap cover. ; ordrng 1 W11333076 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0F

Near Fairport, NY 14450

Dave F

Job Details: 07/12/2022

"F8E4. Float switch error, found DW leaked. Technical Service Pointer: W11540964. Replaced heater for defective brass bushings. S17304. Tested unit in auto diagnostics. All operations normal.; used 1 W11537778 (ELEMENT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1924WEB1

Near Webster, NY 14580

James

Job Details: 07/12/2022

"Unit running continuously due to control not defrosting. Replaced jazz control and defrosted evaporator. One year warranty on repair. ; used 1 WPW10503278 (Jazz), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Palmyra, NY 14522

Dave F

Job Details: 07/12/2022

Washer was not spinning out clothes and stopping mid-cycle. Found unit on unlevel floor and basket was not lining up. Adjusted rear and front left legs and calibrated unit. Tested with auto diagnostic. Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 07/12/2022

S16360 laborFf evap frozen. Defrosted evap and drain tube. Replaced harness and tested fan and thermistor in diagnostics. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

We serviced a

WHIRLPOOL MICROWAVE

Model WMHA9019HV1

Near Rochester, NY 14610

Jeremy

Job Details: 07/12/2022

"After closer inspection found loose connection to door controls. Reseated wire connection to door. Also replaced light bulb, unit checks good.; ordrng 1 W11186013 (MW door Black Stainless)"

We serviced a

WHIRLPOOL WASHER

Model WFW8500SR00

Near Canandaigua, NY 14424

Dave F

Job Details: 07/12/2022

"Washing machine locked shut during spin cycle. Manually unlocked door latch. Tested unit, door locked and did not move to next step. Visually checked motor control unit and found solder joint burned. Unit needs motor control unit. Part no longer available, cx opted to look for new unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Livonia, NY 14487

Dave F

Job Details: 07/12/2022

Customer saying freshfood section is warm . Temperature in freezer -1 . Freshfood was 38 . Checked fans . Thermistors In diagnostics. Changed defrost mode to basic from adaptive. Customer will monitor.

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Hilton, NY 14468

Dave L

Job Details: 07/12/2022

Replaced pressure sensor and harness due to water level error. Ran rapid wash to completion to verify. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14612

Dave L

Job Details: 07/12/2022

Heating element is bent out of itsFront mounting clip. Adjusted heater and clip until it was secure in its mounts. Tested in diagnostics. If issue returns replace tub

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Rochester, NY 14617

Dave L

Job Details: 07/12/2022

Unit will not wash due to an open wash motor. Replaced sump assembly. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14615

Dave L

Job Details: 07/12/2022

Spoke to customer. Pre ordered correct ice maker ; ordrng 1 WPW10715709 (Ice maker)

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14611

Dave L

Job Details: 07/12/2022

Found unit in drain lockout. Long fill error in diagnostics. Unit is hooked to broken kitchen sink faucet. This was not supplying water to the machine causing the issue. Was able to test washer after an adjustment. Testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14606

Dave L

Job Details: 07/12/2022

Spoke to customer. Another company removed ice maker to attempt a repair. Will need to have an ice maker on board before going. Returning with ice maker ; schdld next appmnt for 7/26 TUE !

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14619

Dave L

Job Details: 07/12/2022

Hot water side of valve was broken. Replaced water valve. Customers installation does not allow drain hose connection. Customer will need toModify their stand pipe to accept drain hose. Unable to test ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Brockport, NY 14420

Dave L

Job Details: 07/12/2022

Checked fuses windings and switches. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Brockport, NY 14420

Dave L

Job Details: 07/12/2022

Washer was no longer at the store close job.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cicero, NY 13039

Chuck

Job Details: 07/11/2022

Customer has Covid and needs to reschedule 7 days out. ; schdld next appmnt for 7/18 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near North Chili, NY 14514

Dave L

Job Details: 07/11/2022

Customer is having RC defrosting issues. Found unit with normal temps. Defrost heater operates in diagnostics. Cover has a poor seal. Evidence that the RC is not defrosting on its own. Ordering cover and control; ordrng 1 W11533213 (Control) and 1 W11395558 (Cover)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Rochester, NY 14624

Dave L

Job Details: 07/11/2022

Replaced worn auger motor. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW0

Near Canandaigua, NY 14424

Dave F

Job Details: 07/11/2022

Customer stated unit not starting a cycle. Has a bad door switch. Ordering door switch.; ordrng 1 W10569603 (switch door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Rochester, NY 14606

Dave L

Job Details: 07/11/2022

The customer was concerned with freezer temperatures. Tested allLoads and functions in diagnostics. Freezer thermistor reads ok. Unit tests ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Syracuse, NY 13206

Chuck

Job Details: 07/11/2022

"Customer stated that unit was not finishing a cycle. Error code F9E1-long drain. I ran a diagnostic test cycle in which the unit completed the cycle normally. Drain line was run into a floor drain, i explained to the customer that the drain line needs to be run into a standpipe or a mop sink for the best results. I also explained the about detergent usage. Unit tested good."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Pittsford, NY 14534

Jeremy

Job Details: 07/11/2022

Replaced broken lid and bent hinges. Unit now operates as expected.; dspstn on spec-tagged invntry: 1 W11259006 LID and 1 WP8563965 HINGE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14609

James

Job Details: 07/11/2022

Unit not filling ice bin completely. Found icemaker drops ice directly underneath and icemaker thinks bin is full. Recommend spreading ice out in bin so ice doesn't freeze together underneath icemaker.

We serviced a

MAYTAG DRYER

Model MGD4200BG0

Near Webster, NY 14580

James

Job Details: 07/11/2022

"Unit squeaking during cycle. Idler pulley is worn. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Sodus, NY 14551

James

Job Details: 07/11/2022

Unit leaking from filter housing. Tightened water line and installed plastic clips behind push connect locks. Unit no longer leaking. Left part.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Webster, NY 14580

James

Job Details: 07/11/2022

Unit leaking with water turned off. Found drain pan broken so defrost goes directly onto floor. Need pan. ; ordrng 1 WPW10655367 (Pan) and 1 Sh15

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Pittsford, NY 14534

Jeremy

Job Details: 07/11/2022

"Found upper left track separated and left adjuster broken causing top rack to fall. Replaced left track and adjuster, unit checks good.; used 1 W11259785 (TRACK), and 1 WPW10546503 (ADJUSTER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 07/11/2022

Unit not washing top rack. Center spray arm not rotating. Replaced pump and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG DRYER

Model LSE7804ACM

Near Webster, NY 14580

James

Job Details: 07/11/2022

Unit not tumbling. Belt broken and wrapped around idler. Need belt and vent replaced. ; ordrng 1 WPY312959 (Belt) and 1 Sh15

We serviced a

MAYTAG RANGE

Model MER8680BS0

Near Rochester, NY 14612

Dave L

Job Details: 07/11/2022

Unit was not heating properly due to an open bake element. Replaced bake element. Preheated oven to 350 . Testing ok; used 1 Sh (Sh) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Perinton, NY 14450

Jeremy

Job Details: 07/11/2022

"Checked and found that leveling legs on pedestal were loose and lock nuts not tightened causing legs to adjust themselves. Adjusted leveling legs and tightened lock nuts. Ran washer through drain and spin with blankets, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model MAV208DAWW

Near Penfield, NY 14526

Jeremy

Job Details: 07/11/2022

Found unit is extremely noisy during agitation and spin. Checked and found pulley and bearing on drain pump loose and to be cause of noise and belt is slightly worn.. Ordering drain pump and belt ; ordrng 1 WP35-6780 (Drain pump) and 1 WP21352320 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, NY 14612

Dave L

Job Details: 07/11/2022

Freezer led module is shorted. Replaced switch. Power must be disconnected while replacing led. ; rqstng P&A on 1 W11520324 (Led module)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Irondequoit, NY 14622

Jeremy

Job Details: 07/11/2022

Replaced adjuster for broken wheel. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Syracuse, NY 13206

Chuck

Job Details: 07/11/2022

"Customer stated that unit is not responding to commands. Error code F1E1-main control fault. I confirmed the problem, I reset the control by unplugging the unit and plugging it back in. Control started responding to commands, I ran a diagnostic test cycle in which the unit operated normally. Unit tested good"

We serviced a

KITCHENAID RANGE

Model KFDD500ESS05

Near Rochester, NY 14609

Jeremy

Job Details: 07/11/2022

"Replaced control board for no gas getting to cooktop. Unit checks good, left regulator and shut off valve with customer."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Irondequoit, NY 14617

James

Job Details: 07/11/2022

Replaced strike and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14612

James

Job Details: 07/11/2022

Rack wheels broken off. Replaced rack adjusters and tested. Left rollers. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

KITCHENAID MICROWAVE

Model KBMS1454SSS1

Near Rochester, NY 14610

Jeremy

Job Details: 07/11/2022

"Found main fuse on unit blown and one faulty door switch. Replaced fuse and door switch. Unit checks good. If problem persists order 2 WPW10120235 push rods 3 W10211972 door switches and 2 WP8205683 interlock; used 1 WPM0805101 (FUSE-20A), and 1 W10727360 (Switch) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0K

Near Greece, NY 14626

Dave L

Job Details: 07/11/2022

Replaced fabric softener dispenser and bezel due to leak. Recommending customer skip fabric softener on larger loads.

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW2

Near Rochester, NY 14608

Jeremy

Job Details: 07/11/2022

Replaced console for not responding to user inputs. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Walworth, NY 14568

Dave F

Job Details: 07/11/2022

"Replaced Water Dispenser, Bellow. Unit Tested good.; dspstn on spec-tagged invntry: 1 W11314648 BELLOW and 1 W11524105 DRAWER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV

Near Hilton, NY 14468

Dave L

Job Details: 07/11/2022

Replaced shorted led module ; used 1 W10695459 (Module) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Fairport, NY 14450

Dave F

Job Details: 07/11/2022

"Customer stated it wasnt working. they unplugged / plugged it back in, started working. Found the led light in the freezer was shorted and causing a DC power short which can turn the unit off . Replaced led . Unit tested good .; used 1 W10695459 (MODULE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW

Near Hilton, NY 14468

Dave L

Job Details: 07/11/2022

Found foam debris preventing separator from seating against door. This was causing frost build up with the freezer. Removed debris from door and seated separator.

We serviced a

GE REFRIGERATOR

Model ZISB480DRB

Near Fairport, NY 14450

Dave F

Job Details: 07/11/2022

"Replaced solenoid, adjusted spring on lever connecting to Solenoid. Dispenser Tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Pittsford, NY 14534

Dave F

Job Details: 07/11/2022

"Dishwasher tub dented in top left, causing it to leak. Ordering new tub, need extra time to exchange.; ordrng 1 WPW10681507 (tub-dishwr)"

We serviced a

FRIGIDAIRE FREEZER

Model FFU17FC4CW0

Near Rochester, NY 14625

Dave F

Job Details: 07/11/2022

"Clogged drain tube, defrosted drain tube. Tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Rochester, NY 14608

Dave F

Job Details: 07/11/2022

Customer no longer needs service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14619

Dave F

Job Details: 07/11/2022

"Found Service pointer W11451777A to prevent freezing of water tank. Installed water tank, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW

Near Savannah, NY 13146

Chuck

Job Details: 07/11/2022

"Customer stated that the unit was throwing a error code when the cycle was completed. Error codes F3E1-water level system failure & F8E3-overflow condition. I ran a diagnostic test cycle in which the unit operated normally. I cleared the debris from the pressure sensor hose and boot. I asked the customer to monitor the situation after cleaning the pressure hose & boot, if problem persists then the unit will need a new pressure sensor W10448876"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

Dave F

Job Details: 07/08/2022

items freezing in freshfood section on top shelf checked temp was 31 under product . Bottom shelf was 37 . Adjusted the freezer setting to max to slow the air going into the freshfood section . Customer will monitor and adjust temperature as needed if problem persists call techline .

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRB01

Near Rochester, NY 14619

Dave F

Job Details: 07/08/2022

Ice maker is working intermittently . When ice maker called for water the valve is not turning on but has 120 volts . Ordering ice maker and valve ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Rochester, NY 14612

Dave L

Job Details: 07/08/2022

"Replaced broken latch. Calibrated and tested ok; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Perry, NY 14530

Jeremy

Job Details: 07/08/2022

Replaced heating element due to bushings disintegrating per special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Bloomfield, NY 14469

Jeremy

Job Details: 07/08/2022

Customer stated there is a smell of kerosene when dryer is running. Ran dryer and found no abnormal odors. Unit runs as expected.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Fairport, NY 14450

Dave F

Job Details: 07/08/2022

suspension rods are bad unit is bouncing erratically ordering suspension rods; ordrng 1 W10780048 (suspension)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Syracuse, NY 13204

Chuck

Job Details: 07/08/2022

Customer states lid is stuck shut and will not open. Ran diagnostic test. Found F2E1 stuck key and F5E1 lid lock errors. Relaced lid latch. Unit is operating normally. ; used 1 W11307244 (Latch) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Syracuse, NY 13206

Chuck

Job Details: 07/08/2022

Waited 20 minutes customer not home.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near East Rochester, NY 14445

James

Job Details: 07/08/2022

Replaced damper and user interface. New damper cycling properly. Customer is to monitor temperature.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Spencerport, NY 14559

Dave L

Job Details: 07/08/2022

Customer concerned with unit leaking. Found soap build up on sump was likely the cause of the leak. Verified all hoses and connections were secure. Tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Macedon, NY 14502

Dave F

Job Details: 07/08/2022

UI has failed . Ordering new Ui W11460962; schdld next appmnt for 7/15 FRI !

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Penfield, NY 14526

Dave F

Job Details: 07/08/2022

Replaced the freezer door . Tested ice maker . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Churchville, NY 14428

Dave L

Job Details: 07/08/2022

Defrosted evaporator and replaced control and thermistor. Customer to monitor.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Rochester, NY 14618

James

Job Details: 07/08/2022

"Error codes came back after last visit and intermittently reappears. Tested and unit functions properly. Customer is to monitor if error reappears, check if basket is full of soab bubbles. If not, order W11031829 and WPW10448876.Parts 244.00Labor 106.95"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Webster, NY 14580

James

Job Details: 07/08/2022

"Wrong part ordered. Coming back with WPW10300024. ; ordrng 1 WPW10300024 (Icemaker), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near North Chili, NY 14514

Dave L

Job Details: 07/08/2022

Rescheduled customer to improve diagnosis. Unit has been unplugged. ; schdld next appmnt for 7/11 MON !

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Webster, NY 14580

James

Job Details: 07/08/2022

Replaced heater and tested. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID OVEN

Model KEBS208SSS04

Near Fairport, NY 14450

Jeremy

Job Details: 07/08/2022

Replaced bake and broil elements for not heating. Oven checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Greece, NY 14626

Dave L

Job Details: 07/08/2022

Replaced harness and control due to oven not heating. Unit tested ok

We serviced a

KENMORE MW-HOOD COMBO

Model 790.80333310

Near Penfield, NY 14526

Jeremy

Job Details: 07/08/2022

Put cover trim on. Checks good.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Rochester, NY 14621

Jeremy

Job Details: 07/08/2022

"Food Fresh food door gasket separating, heated up gasket and realigned. Door is sealing properly. Freezer door seal was ordered, left with customer."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Rochester, NY 14623

Jeremy

Job Details: 07/08/2022

"Cust stated oven was slow to heat and she saw small flames. Checked and found bake element warped and evidence of something spilled on element. Also found that when range cord is moved power is lost to range. Found that power receptacle is causing the issue. Advised customer to leave unit unplugged until receptacle can be repaired. Quoted for bake element, customer stated they would do the repair themselves."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Avon, NY 14414

Jeremy

Job Details: 07/08/2022

"Dishwasher was leaking, heater bushings completely disintegrated. Water leaked into basement and damaged safety bypass on furnace causing HVAC failure. Replaced heater in accordance to special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14616

Dave L

Job Details: 07/08/2022

Replaced freezer door. Finish does not match re ordering freezer door and fresh food door. ; ordrng 1 W11551458 (Fez door) and 1 LW10912110 (Door ff)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Webster, NY 14580

James

Job Details: 07/08/2022

Unit intermittent to spin clothes. Sometimes drain and spin works. Ran Diagnostics successfully. F5E2. Ran drain and spin and it ended in 2 minutes. Updated software and tested successfully. Customer is to monitor. If problem persists replace W11550649

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 07/08/2022

"Unit not defrosting. Thermistor passed in Diagnostics. Ran defrost cycle. Heater turned on. Replaced thermistor. Ordering control.; ordrng 1 W11566851 (Control), used 1 Wpw10383615 (Thermistor) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Irondequoit, NY 14609

James

Job Details: 07/08/2022

"Unit not draining properly. Replaced drain pump and tested, unit still slow to drain. Found check valve stuck in drain hose. Freed check valve and tested twice. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Port Byron, NY 13140

Chuck

Job Details: 07/08/2022

"Customer states dryer will not turn on. Found dryer not starting motor just hums. Outlet, thermostats, and thermal fuse all tested good. Ordering motor part #279827 and blower wheel part# WP694089.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW

Near Clyde, NY 14433

Chuck

Job Details: 07/08/2022

"Customer states clicking noise in towel setting only. Found F0E3 error code for overload. Ran diagnostic test cycle. Unit performed normally. Found unit was not connected to wifi, i suggested customer connect to WiFi so the unit can get its updates. Helped customer connect unit to WiFi. Explained to customer proper loading and detergent use."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Hilton, NY 14468

Dave L

Job Details: 07/08/2022

HEATER REPLACEMENT AS PER S17304; used 1 W11537778 from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Hilton, NY 14468

Dave L

Job Details: 07/08/2022

Unit is leaking during the drain and spin cycle. Checked all hoses and valves during operation. Unable to recreate. Suspecting gearcase seal due to the amount of water the customer was describing ; ordrng 1 W11449841 (Gear case)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Spencerport, NY 14559

Dave L

Job Details: 07/07/2022

"Found fresh food evaporator with heavy frost build up on left side. Cover tabs broken off by previous servicer.Removed ice build up, replaced fan harness, and properly secured evaporator cover to improve airflow over the evaporator. Verified unit was set to 8 hour fixed defrost. ; used 1 W10382895 (HARNS-WIRE) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pittsford, NY 14534

Jeremy

Job Details: 07/07/2022

Found timer will not advance during sensor dry cycle. Ordering moisture control board and timer.; ordrng 1 WPW10185992 (Timer) and 1 WPW10476828 (Moisture Control Board)

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Rochester, NY 14624

Andres

Job Details: 07/07/2022

Customer stated unit would start then shut off. Diagnosed unit and found issue to be coming from motor. Motor will drop voltage to it because it thinks it's overheating when it's not. Ordering new motor and board.; ordrng 1 W11364931 (Motor) and 1 W11565025 (Acu)

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAW0

Near Rochester, NY 14618

Jeremy

Job Details: 07/07/2022

Found unit full of water and would not power on. Found burnt harness connectors on UI and control board. Cost of repair outweighs cost of new machine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Rochester, NY 14624

Dave L

Job Details: 07/07/2022

Auger motor shaft seal is leaking rusty water into storage bin. Quoted 274.80for auger motor. Customer was undecided and will let us know ; rqstng P&A on 1 W10822606 (Auger)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Andres

Job Details: 07/07/2022

Customer stated unit would shut off once they started a cycle. Diagnosed unit and found error codes F7E1 for basket speed fault and also F2E1 for stuck key. I checked that basket could move freely and that belt wasn't slipping. I ran a diagnostic cycle which ran successfully. After I put unit into a normal cycle and watched it for about 20min. Unit did advance cycles and was working correctly. I could not duplicate issue. Only thing I could think of is if the outlet it was being plugged into was not grounded correctly unit will have issues. Explained to customer that I could not duplicate issue. If customer calls back order part W11399433

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near North Chili, NY 14514

Dave L

Job Details: 07/07/2022

"Found evaporator frosted over preventing cooling. Heater works okay in diagnostics. Thermistor testing ok. Ordering control, harness, and thermistor. ; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness) and 1 WPW10383615 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Rochester, NY 14624

Dave L

Job Details: 07/07/2022

The customer is concerned with noises during operation. Tested loads in diagnostics. Found unit to be operating normally. Lowered unit onto its wheels per customers request. Shut off ice maker as the water supply has not been installed yet.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Williamson, NY 14589

James

Job Details: 07/07/2022

"Unit not working. F9E1 long drain. Removed pump and found no obstruction. Power to pump, no neutral. Ordering pump and control. ; ordrng 1 W11396717 (Pump) and 1 W11419171 (Control)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14613

Andres

Job Details: 07/07/2022

"Tried to replaced motor on unit but pulley and the front of the motor are broken so when I tried to take off blower it would move around. I had a employee at rent a center try and help me by holding motor down but would still not come apart. I called tech line to see what they can do. They advised me to replace bulkhead, blower wheel, blower wheel housing.Sr 7734054471; ordrng 1 W11178667 (Bulkhead) and 1 WP8577230 (Blower housing) and 1 WP339956 (Seal) and 1 W10861521 (Door seal), dspstn on spec-tagged invntry: 1 279827 MOTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spencerport, NY 14559

Dave L

Job Details: 07/07/2022

Replaced latch that was not engaging. Tested ok in diagnostics.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 07/07/2022

Unit not cooling properly in ff section. Freezer is cold ff is about 48. No frost pattern with EVAP fan running. Ran test 4. Developed full Frost pattern. Tested thermistor and it tested open in Diagnostics with 35k ohms. Replaced harness and retested now unit is functioning properly. Customer is to monitor for 24 hours. ; used 1 W11033168 (Harness) from stock