We serviced a
MAYTAG RANGE
Model MGR6600FZ6
Near Fairport, NY 14450
Jeremy
Job Details: 05/23/2023
Customer stated oven not heating properly. Found that oven is heating a bout 20 degrees low when set to 350. Calibrated oven up 20 degrees. Showed customer how to use oven calibration. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near West Henrietta, NY 14586
Jeremy
Job Details: 05/23/2023
Upper rack adjuster rollers are broken and rollers on track mounts are broken on left side. Ordering adjusters and track mounts.; ordrng 1 W11551541 (RH adjuster) and 1 W11545795 (LH Adjuster) and 2 W11614118 (Track Mount)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Syracuse, NY 13208
Chuck G
Job Details: 05/23/2023
Customer stated that oven will not heat. After inspecting unit i found that the igniter tested bad. Replaced igniter. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Syracuse, NY 13208
Chuck G
Job Details: 05/23/2023
Customer stated that burners are burning there sauce on simmer and the oven is sometimes too hot. Burners are adjusted as low as they will go. Found oven needed to be calibrated down 10 degrees. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Salina, NY 13211
Chuck G
Job Details: 05/23/2023
Customer having the same issue. Replaced control and cam. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Webster, NY 14580
James
Job Details: 05/23/2023
Unit frosted into fan and making noise. Replaced thermistor and tested. Brown wire loose to heater connection. Reconnected wire and secured it. Tested heater in diagnostics. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
KENMORE REFRIGERATOR
Model 596.69312010
Near Pittsford, NY 14534
Andres V
Job Details: 05/23/2023
Unit is not going into a defrost cause by jazz board relay getting stuck open. ; ordrng 1 W10503278 (Jazz board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14618
Andres V
Job Details: 05/23/2023
"Replaced drain pump. Tested unit, did not hear any unusual noises.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
GE REFRIGERATOR
Model GNE27JYMWFFS
Near Webster, NY 14580
James
Job Details: 05/23/2023
Freezer only cooling to 5deg and warms to 20. Thin ice and low pressure from dispenser. Door gasket not sealing in corner. Molded gasket and adjusted shut off in basement. Customer is to monitor temperature.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Salina, NY 13088
Chuck G
Job Details: 05/23/2023
"Agitator Gear fused onto the gearcase. Unit needs a gearcase W11393685, bolt W10752187 and slider W10734521; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752187 (Bolt), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Syracuse, NY 13212
Chuck G
Job Details: 05/23/2023
"Customer stated that sometimes the unit shows an out of balance message. No codes. I inspected unit and found suspension, basket and gearcase all tested good. Unit is level. I explained to the customer about cycle selection and how to load the unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14606
Dave L
Job Details: 05/23/2023
Repaired broken drain pump wire that was preventing the unit from completing cycles. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14624
Dave L
Job Details: 05/23/2023
Replaced dispenser w11412300 due to broken door. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Rochester, NY 14606
Dave L
Job Details: 05/23/2023
The customer is experiencing intermittent ice. Freezer at 1degree. Verified ice box fan and thermistors. Ordering ice maker. ; rqstng P&A on 1 WPW10300024 (Ice maker)
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Rochester, NY 14606
Dave L
Job Details: 05/23/2023
Found thermalDamage at the terminal block. Ordering harness. Limiter and pilot are shorted. Returns ring with switch and burners as well; rqstng P&A on 1 W11551640 (Harness) and 1 WP3149404 (Switch) and 1 W11517959 (Burner) and 1 W11047722 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Brewerton, NY 13029
Chuck G
Job Details: 05/23/2023
Customer stated that he can hear a clicking sound when he opens the door. Damper tested bad. Replaced damper. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Penfield, NY 14526
Andres V
Job Details: 05/23/2023
Replaced wheels and upper spray arm. Tested unit using clear door. Spray arm is spinning without any obstruction.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Rochester, NY 14607
Andres V
Job Details: 05/23/2023
"Replaced ACU. Tested unit on diag, unit working properly."
We serviced a
WHIRLPOOL DRYER
Model MED6630HW
Near Spencerport, NY 14559
Dave L
Job Details: 05/23/2023
"Dryer is not heating due to an open heater and thermal fuse. Replaced fuse. Ordering heater. ; ordrng 1 WP3387747 (Heater) and 1 280148 (Cut off), used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fulton, NY 13069
Chuck G
Job Details: 05/23/2023
"Found IM is overflowing and broken clips on diver and IM. Ordering IM WPW10300024, air baffle WPW10312691, divider WPW10309864, motor WPW10317991, spacer W11378860, yoke WP63052-2, gasket WP67006341 , harness W10884720 and valve W11043013; rqstng P&A on 1 WPW10300024 (IM) and 1 WPW10312691 (Air baffle) and 1 WPW10309864 (Divider) and 1 WPW10317991 (Motor) and 1 W11378860 (Spacer) and 1 WP63052-2 (Yoke) and 1 WP67006341 (Gasket) and 1 W10884720 (Harness) and 1 W11043013 (Valve), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Oswego, NY 13126
Chuck G
Job Details: 05/23/2023
"Found IM is overflowing and broken clips on diver and IM. Ordering IM WPW10300024, air baffle WPW10312691, divider WPW10309864, motor WPW10317991, spacer W11378860, yoke WP63052-2, gasket WP67006341 , harness W10884720 and valve W11043013; rqstng P&A on 1 WPW10300024 (IM) and 1 WPW10312691 (Air baffle) and 1 WPW10309864 (Divider) and 1 WPW10317991 (Motor) and 1 W11378860 (Spacer) and 1 WP63052-2 (Yoke) and 1 WP67006341 (Gasket) and 1 W10884720 (Harness) and 1 W11043013 (Valve), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Oswego, NY 13126
Chuck G
Job Details: 05/23/2023
Replaced sump and motor. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Sterling, NY 13156
Chuck G
Job Details: 05/23/2023
Customer stated that the unit is not cooling. Freezer temp 34.9 and fresh food temp 45. Compressor drawing 8.5 amps. Ordering compressor WPW10507886 and lokrings ; ordrng 1 WPW10507886 (Compressor) and 1 W11506635 (Access) and 1 W11504416 (8/8.5) and 1 W11504431 (7/5) and 2 W11504445 (5/4)s and 1 W11504420 (8/6)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brockport, NY 14420
Dave L
Job Details: 05/23/2023
Replaced motor and control due to unit displaying OB error on lost loads. Tested spin in diagnostics without issue. Customer toMonitor. ; dspstn on spec-tagged invntry: 1 W11026785 MOTOR- DRIVE
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Rochester, NY 14620
Andres V
Job Details: 05/23/2023
Hinges are not pulling door against unit to seal it. Unit needs new hinges. ; ordrng 1 W11551301 (Hinges)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD612ESS01
Near Hilton, NY 14468
Dave L
Job Details: 05/22/2023
Unit is leaking from dispenser tube inside on the freezer door. Led lights are dim. S84638 for lights. Quoted for freezer door. Customer was undecided and will let us know. ; ordrng 1 W10800792 (Door) and 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Spencerport, NY 14559
Dave L
Job Details: 05/22/2023
Washer was stuck in drain lockout. The customer had started the washer with the water supply shut off. Cleared errors. Tested ok.
We serviced a
GE REFRIGERATOR
Model PWE23KYNGFS
Near Victor, NY 14564
Dave F
Job Details: 05/22/2023
Helped 58 with sealed system
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Churchville, NY 14428
Dave L
Job Details: 05/22/2023
Replaced sumpAnd motor assembly due to unit not washing. Ran diagnostics. Tests ok
We serviced a
JENN AIR DISHWASHER
Model JDTSS246GS0
Near Scottsville, NY 14546
Dave L
Job Details: 05/22/2023
Replaced console and control. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2266AEU
Near Rochester, NY 14609
Andres V
Job Details: 05/22/2023
"Dispenser is working intermittently, when I was in home unit was working properly. I reccomended replacing chute with switch. ; ordrng 1 WP13005701B (Chute)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14616
James
Job Details: 05/22/2023
Replaced harness and tested. Problem remains. Techline said new control is defective. Replaced control again and tested. Unit passed all tests. Called techline sr 7736467876
We serviced a
MAYTAG DRYER
Model LDE7600ACW
Near Dansville, NY 14437
Jeremy
Job Details: 05/22/2023
"Belt is broken, rollers and idler seized. Replaced rollers, idler and belt. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Geneseo, NY 14454
Jeremy
Job Details: 05/22/2023
"Drain pump doesn't run. Voltage at control, no voltage at pump. Found broken wire and pump tested open. Ordering harness and drain pump.; rqstng P&A on 1 W11233717 (Harness) and 1 W10919003 (Pump)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Conesus, NY 14435
Jeremy
Job Details: 05/22/2023
Replaced fill valves for no hot water and tub filling when not in use. Unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Webster, NY 14580
James
Job Details: 05/22/2023
Replaced drum assembly and hoses. Tested unit and found no issues. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 8212487RP HOSE-FILL NYLON 2PK
We serviced a
MAYTAG REFRIGERATOR
Model MRT519SZDE00
Near West Henrietta, NY 14586
Dave L
Job Details: 05/22/2023
Replaced fan and removed ice fromAir returns and drain pan. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Rochester, NY 14613
Andres V
Job Details: 05/22/2023
Brackets that hold the ice tray broke but it's not a serviceable part because it is part of the cabinet.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS1
Near Churchville, NY 14428
Andres V
Job Details: 05/22/2023
Manifold that holds two spray rods fell off. Put new manifold on. Unit now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Henrietta, NY 14467
Andres V
Job Details: 05/22/2023
"Unit is not going into a defrost. Heating element tested good, fan is blowing. I replaced the jazz board for unit not sending power to heater. ; used 1 WPW10503278 (Jazz board) from stock"
We serviced a
GE REFRIGERATOR
Model GTS22KYNBRFS
Near Rochester, NY 14624
Dave L
Job Details: 05/22/2023
The refrigerator is cooling inconsistently because the freezer door remains open. This is due to a leveling issue. The rear right hand wheel needs to be supported in order for the doors to close properly. The customer will have to shim the unit or repair the floor
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Ontario, NY 14519
James
Job Details: 05/22/2023
Replaced main control and unit showed proper temperature on fridge and freezer. One year warranty on repair.
We serviced a
GE REFRIGERATOR
Model GNE21FYKFFFS
Near Rochester, NY 14610
James
Job Details: 05/22/2023
Unit not allowing door to close fully. Noise when opening door. Applied grease to door closers and mullion. Doors are closing properly. If problem persists replace WR17X25027
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/22/2023
"FF evap frosted up. Found drain pan sloped wrong and thermistor clip loose. Defrosted unit, secured drain pan and thermistor. Unit checks good. Customer to monitor. S-code S16360."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Farmington, NY 14425
Jeremy
Job Details: 05/22/2023
"Wash motor not running. Verified voltage to motor. Replaced sump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW2
Near Syracuse, NY 13210
Chuck G
Job Details: 05/22/2023
Clothes coming out wet. Error codes F7E1-basket speed fault and F7E6-motor fault. Hub tested good. Tachometer test- actuator tested bad. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Salina, NY 13088
Chuck G
Job Details: 05/22/2023
"Still not making ice. Connections tested good to valve, IM and control. Ordering fill valve W11548535 and control W11548534 ; ordrng 1 W11548535 (Fill valve) and 1 W11548534 (Control)"
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC3
Near Victor, NY 14564
Jeremy
Job Details: 05/22/2023
Replaced dented top under 30 day cosmetic warranty.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14624
Dave L
Job Details: 05/22/2023
The dryer is making a noise from the motor. Ordering motor and blower assembly. ; ordrng 1 WE17X24535 (Motor and blower assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14612
Dave L
Job Details: 05/22/2023
Replaced compressor and suction line due to poor cooling. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Syracuse, NY 13212
Chuck G
Job Details: 05/22/2023
Customer stated he that freezer and fresh food lights are not working. After inspecting unit i found that the left rear fresh food led tested bad. Replaced led. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Pittsford, NY 14534
Andres V
Job Details: 05/22/2023
"Replace ice maker, called for water. Ice maker is working."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Clay, NY 13041
Chuck G
Job Details: 05/22/2023
Customer stated that he heard a noise a few weeks ago but hasnt heard it since. After inspecting unit i found that all fans and compressor tested good. I asked the customer to take a video if the noise returns. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Clay, NY 13090
Chuck G
Job Details: 05/22/2023
"Called and sent text 20 minutes prior to arrival, upon arrival no one was home. Waited 15 minutes and Tagged door ; saved tckt"
We serviced a
KENMORE REFRIGERATOR
Model 10651189111
Near Rochester, NY 14612
Dave L
Job Details: 05/22/2023
Fresh food evap is frosted up due to cover sealing poorly. Ordering covers. ; ordrng 1 W10387382 and 1 W11105244 (Fan)
We serviced a
JENN AIR RANGE
Model JGS9900BDS
Near Rochester, NY 14620
Andres V
Job Details: 05/22/2023
Replaced the spark module. Unit is now working properly.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/22/2023
Replaced control and pressure hose. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. I then started a quick wash cycle with a load of laundry and the unit stopped after draining. Called tech line and they suggested that i pull the basket and clean the tub and have the customer run a clean wash cycle with affresh. Done.SR#77364583202
We serviced a
GE REFRIGERATOR
Model PWE23KYNGFS
Near Victor, NY 14564
Jeremy
Job Details: 05/22/2023
"Replaced compressor, vacuumed unit to 500 microns. Charged unit, unit began cooling, tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details: 05/22/2023
Replaced drain pan and cleaner Ed defrost drain customer to monitor.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Rochester, NY 14607
James
Job Details: 05/22/2023
Replaced dispenser and tested quick cycle and diagnostics. Found no leaks. Customer is to monitor. Left defective part for damage claim.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Penfield, NY 14526
Andres V
Job Details: 05/16/2023
Found loose connection at terminal. Dryer is turning on and heating now.
We serviced a
GE RANGE
Model JGAS640RM3SS
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/16/2023
"Oven light not working and oven bottom will not lay flat. Secured bottom panel with screw and washer. Found oven light wire disconnected. Connected oven light, unit checks good."
We serviced a
GE DRYER
Model GTD84ECPN0DG
Near Geneseo, NY 14454
Dave F
Job Details: 05/16/2023
Found high limit blown . Ordering operating thermostat and high limit .; ordrng 1 WE04X25198 (thermostat) and 1 WE04X26138 (dryer thermostat)
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Rochester, NY 14610
Andres V
Job Details: 05/16/2023
"Replaced PCB,PCBA, control and fuse. Tested unit. Fan and lights turn on now."
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Irondequoit, NY 14609
Andres V
Job Details: 05/16/2023
Unit is having issues reigniting when it has reached temp. Tech line states its either a air flow issue or valve not opening back up. They reccomended replacing valve. SR 7735989013; ordrng 1 W10861656 (Valve)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Rochester, NY 14606
Dave L
Job Details: 05/16/2023
Waiting for the customer to receive extended warranty dispatch
We serviced a
AMANA REFRIGERATOR
Model ARB2517CSL
Near Rochester, NY 14607
Dave L
Job Details: 05/16/2023
Placed freezer bin back in rails properly to allow the door to shut. Mod
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Rochester, NY 14612
James
Job Details: 05/16/2023
Dropped off part
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14616
James
Job Details: 05/16/2023
"Unit shorts out when motor is engaged. Replaced capacitor and problem remains. Ohmed motor and harness. Need harness and control. ; ordrng 1 W11233718 (Harness) and 1 W11608056 (Control), used 1 W11395618 (Capacitor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Rochester, NY 14609
Andres V
Job Details: 05/16/2023
Fan was hitting one of the copper lines. I adjusted lines. Unit no longer makes noise.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14615
Dave L
Job Details: 05/16/2023
Found low flow error and stuck key error in diagnostics turned water supply all the way on. Ran auto test to completion. Went over start procedure with customer. ; dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER
We serviced a
WHIRLPOOL WASHER
Model LSQ9659LW0
Near Rochester, NY 14609
James
Job Details: 05/16/2023
"Replaced clutch, dogs, and coupler. Tested cycle and unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 80040 AGITATOR DOGS and 1 WP3363394 PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Victor, NY 14564
Jeremy
Job Details: 05/16/2023
Fresh food light working intermittently. Ordering LED module.; ordrng 1 W11527432 (Light) and 1 Sh15 (Shipping)
We serviced a
GE REFRIGERATOR
Model PWE23KYNGFS
Near Victor, NY 14564
Jeremy
Job Details: 05/16/2023
Unit has seized compressor causing no cooling. Ordering compressor kit and fittings in accordance with SB REF09-22.; ordrng 1 WR87X41607 (Compressor) and 1 WR87X30875 (Drier) and 1 WR87X30876 (Process Valve) and 1 WR97X10076 (8.5/6) and 1 WR97X25268 (7/5) and 1 WR97X10033 (6/4) and 1 WR97X32111 (6/3.5)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Macedon, NY 14502
Jeremy
Job Details: 05/16/2023
Right side counter weight is broken. Ordering counter weight.; rqstng P&A on 1 W11135752 (Counter weight)
We serviced a
GE RANGE
Model JGB735SP1SS
Near Macedon, NY 14502
Jeremy
Job Details: 05/16/2023
Cooktop is dented on left side and side panel is dented. Back of range is dented near gas connection. Gas lines do not appear damaged. Ordering cooktop and side panel.; rqstng P&A on 1 WB62X24822 (Cooktop) and 1 WB56X29670 (Side panel)
We serviced a
MAYTAG OVEN
Model MER8800FZ1
Near Macedon, NY 14502
Jeremy
Job Details: 05/16/2023
"Broil relay on control is getting stuck causing excessive power draw. Replaced control board, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fairport, NY 14450
Jeremy
Job Details: 05/16/2023
"Customer unable to start machine. Instructed customer on 2 step start procedure, cycle selection and water level selection if using fabric softener. Customer confident they can use machine now. Unit operating as expected."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, NY 14450
Jeremy
Job Details: 05/16/2023
Lights out in both section. Followed SP W11606409 and replaced all lights. Unit checks good. S-code S84638
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Webster, NY 14580
James
Job Details: 05/16/2023
Replaced uo and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Rochester, NY 14615
Dave L
Job Details: 05/16/2023
Replaced actuator due to faulty hall sensor. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Jeremy
Job Details: 05/16/2023
Unit is under extended warranty. Customer calling for correct dispatch.; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Westmoreland, NY 13490
Chuck G
Job Details: 05/16/2023
Replaced compressor. Vacuumed unit down to 480 microns. Charged unit with 49 grams of R600a. Asked customer to give unit 24 hours to get to temp. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Manlius, NY 13104
Chuck G
Job Details: 05/16/2023
Customer stated that unit is leaking. Error code F8E4- float switch. After running a diagnostic cycle i discovered that the unit is leaking from the sump assembly. Ordering sump assembly W11416363; schdld next appmnt for 5/23 TUE 9-11
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, NY 14450
James
Job Details: 05/16/2023
"Unit had no freon inside. Replaced filter drier and compressor stub. Pressure tested 140psi for ten minutes. Recharged unit and it started cooling. Customer is to monitor ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR 1 W11109499 DRIER- TUBE , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504433 COUPLER BR 6X4 , 1 W11506619 COUPLER BR 8 , 1 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , 1 W11504447 COUPLER BR 5X1.8 , 1 W11557671 COMPRESSOR , and 1 W11504415 COUPLER BR 8.5X8 , used 1 R600 (Can) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Ontario, NY 14519
James
Job Details: 05/16/2023
"S38253 parts. Unit leaking on floor due to clogged drain tube. Installed drain tube and removed ice build up. ; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN , used 1 W10619951 (Tube) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LV1
Near Rochester, NY 14615
Dave L
Job Details: 05/16/2023
CustomerConcerned with broil performance.broil burner takes 3Tried to light. Adjusted burner and harness connections. Tested ok.
We serviced a
KENMORE OVEN
Model 9113022191
Near Rochester, NY 14609
Andres V
Job Details: 05/16/2023
"Igniter is getting 120v but not glowing. Replaced the igniter, tested unit. Unit is heating now."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Clay, NY 13090
Chuck G
Job Details: 05/16/2023
Replaced control and capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Webster, NY 14580
James
Job Details: 05/16/2023
Unit shaking and making banging noise. Leveled feet and adjusted drain hose so its not hitting back panel. Tested unit and found no issues. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/16/2023
Customer still having same issue but it did complete cycles at first after last repair. Error code F3E1-pressure system fault. I cleared the debris from hose and pressure port. I calibrated unit and ran a diagnostic test cycle in which no codes returned. Asked customer to try a load and contact us if issue continues. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/16/2023
"Customer stated that her clothes are coming out tangled on a normal cycle. No codes. Actuator, motor, belt and cam all tested good. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about cycle selection and mixed loads. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/16/2023
Customer still having same issue but it did complete cycles at first after last repair. Error code F3E1-pressure system fault. I cleared the debris from hose and pressure port. I calibrated unit and ran a diagnostic test cycle in which no codes returned. Asked customer to try a load and contact us if issue continues. Unit tested good.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Rochester, NY 14626
Dave L
Job Details: 05/16/2023
Timer not advancing in auto dry. Ordering control. ; ordrng 1 WPW10476828 (Control) and 1 WP8318268 (Thermostst)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Brighton, NY 14610
Andres V
Job Details: 05/16/2023
Customer says prior technician said microwave was had to much radiation. Need to come back with tool to test. ; schdld next appmnt for 5/18 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14623
Andres V
Job Details: 05/16/2023
Noise that customer is wondering about is a normal operating noise. It is the compressor running.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Chili, NY 14514
Andres V
Job Details: 05/16/2023
I replaced the shifter and control board. Found broken wire going to pump. Repaired wire. Calibrated unit. Unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details: 05/16/2023
The fresh food drain pan has bowed and cracked due to ice build up. Ordering drain pan kit. ; ordrng 1 W11457241 (Drain pan) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Rochester, NY 14626
Dave L
Job Details: 05/16/2023
"Unit has a DC short has off cycled long enough to come up to room temperature. Ordering DC loads ; rqstng P&A on 1 W10830288 (Led driver) and 1 W11658802 (Ice maker) and 1 W10843055 (Control) and 1 W10830278 (Power supply), ordrng 1 W10807389 (Deli UI), states that autho needed"
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00P
Near Spencerport, NY 14559
Dave L
Job Details: 05/16/2023
Installed new UI was able to enter diagnostics and set model info. Preheated to 400 to verify operation. Tested ok.