Service History 55

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, New York 14626

Zach L

Job Details: 10/29/2025

"Ice door not sealing, needs new ice door.; ordrng 1 W11572058 (Ice door), dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Rochester, New York 14626

Zach L

Job Details: 10/29/2025

Evaporator frosted over. Found loose connection to heater.

We serviced a

GENERAL ELECTRIC RANGE

Model JP3030DW1BB

Near Caledonia, New York 14423

Ben H

Job Details: 10/29/2025

I replaced the faulty burner switch and element. I also replaced one of the small elements due to damage to it. I tested the unit and it works properly

We serviced a

GE COOKTOP

Model P980BM1BB

Near Rochester, New York 14625

Zach L

Job Details: 10/23/2025

"Right front element temperature sensor tested out of range, needs new RF element. Part discontinued, unable to repair."

We serviced a

GENERAL ELECTRIC RANGE

Model PHS930YP7FS

Near Rochester, New York 14610

Zach L

Job Details: 10/23/2025

"Replaced induction boards. Tested unit, all elements working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADT1

Near Penfield, New York 14526

Andres V

Job Details: 10/23/2025

"Customer had a control board he wanted me to replace for him, informed I can install but not guarantee it. Replaced control and tested unit, unit is not washing and needs wash pump replaced. Handle also needs to be replaced so screws tighten down.; ordrng 1 W11568629 (Door handle) and 1 WPW10605059 (Sump & pump)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/23/2025

"Door will not stay closed, preventing use of the machine. Hinges have failed and need to be replaced. ; ordrng 2 W11551301 (Hinge)s and 2 W11568982 (Hinge receptacle)s"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/23/2025

CX reports unit is damaging items getting caught under agitator. Replacing agitator per service pointer. ; ordrng 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Penfield, New York 14526

Andres V

Job Details: 10/23/2025

Found when unit is filling with water it is hitting the tub ring and splashing causing it to leak down the back. I lowered the front feet basket sits back more so when it fills water goes directly into the basket.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Macedon, New York 14502

Andres V

Job Details: 10/23/2025

Customer stated unit will stop cooling multiple times through out the day i called techline they wanted me to eliminate DC powered components so i unplugged the Ui deli and shut off ice maker for the ice box fan. Informed customer of what were doing and she will contact me tomorrow letting me know if issue stopped or continues Case #21331907

We serviced a

GENERAL ELECTRIC RANGE

Model C2S900P2M2S1

Near Macedon, New York 14502

Andres V

Job Details: 10/23/2025

"I called techline because i did not think spark module would fix issue since module gets commands from switch harness, they stated that the front left burner Ignitor has a temp coupler that senses when flame is on. They recommended replacing burner and switch harness Case # 18717592; ordrng 1 WB18X28761 (Switch harness) and 1 WB16X28656 (Base burner) and 1 WB16X28764 (Head over)"

We serviced a

GENERAL ELECTRIC DRYER

Model GFD65GSSV0WW

Near Ontario, New York 14519

Andres V

Job Details: 10/23/2025

"Replaced door switch, customer is to run a load and monitor."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Canandaigua, New York 14424

Ben H

Job Details: 10/23/2025

I replaced the motor and the belt switch and also the resistor and timer due to the short in the resistor damaging the timer. I was able to remove the marks on the panel so I did not need to replace that

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/23/2025

"CX reports unit will not spin, only agitator would rotate. Verified issue in diagnostic test. Discovered failed rotor bolt and failed slider assembly. Replaced slider assembly then tested. Repair completed successfully. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Fairport, New York 14450

Ben H

Job Details: 10/23/2025

I replaced the faulty icemaker and tested it and it works as it should

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Spencerport, New York 14559

Zach L

Job Details: 10/23/2025

Replaced sump assy and tested. Unit working properly.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Ontario, New York 14519

Andres V

Job Details: 10/23/2025

The right side leg was screwed in all the way causing unit to be uneven and door to sag. Leveled unit properly door is now even going across and closes.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/23/2025

"All fuses and house power testing good. Techline suggests replacing timer. ; ordrng 1 WPW10185982 (Timer), dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/23/2025

"Replace suspension, tested, then calibrated. Repair completed successfully."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, New York 14621

DeVaughn C

Job Details: 10/23/2025

Bent hinges preventing kid from closing properly. Hinges must be replaced. ; ordrng 1 W11551376 (Right hinge) and 1 W11551369 (Left hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near East Rochester, New York 14445

Ben H

Job Details: 10/23/2025

The customers complaint was that the food was freezing on the lower level specifically on the left-hand side. I found that the gasket on the door for the icemaker dispenser was out of place causing cold air to leak past it and freeze the food. The customer also pointed out that the right hand door gasket is ripping so I ordered a new gasket and the crisper drawer rail is broken so I ordered a new rail as well; ordrng 1 W10830055 (Gasket) and 1 WPW10326469 (Rail)

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38GASW0WS

Near Rochester, New York 14618

Ben H

Job Details: 10/23/2025

The unit would make a squealing noise whenever in use so I replaced the belt and the idler and and the rear bearing and tested the unit and it works properly with no more noise

We serviced a

WHIRLPOOL DRYER

Model MED5030MW0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 10/23/2025

Replaced control board then tested. Unit now turns on but won't heat. 120v going to heater from fuses. No voltage coming from motor side. Centrifugal switch has failed. Motor should be replaced. ; ordrng 1 WP8577274 (Outlet Thermistor) and 1 279827 (Motor)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN0WW

Near Webster, New York 14580

Andres V

Job Details: 10/23/2025

Diagnosed unit found error code for motor not functioning. Unit will agitate one way but wont spin the other. I also did a software update on unit. ; ordrng 1 WH03X29524 (Motor) and 1 WH22X38697 (Control board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Spencerport, New York 14559

Zach L

Job Details: 10/23/2025

"Customer complaint is no cooling. Low side in deep vacuum, minimal heat from compressor, no heat in condenser. System is restricted. Restriction persists in all positions of three way valve, restriction likely caused by three way valve failure. Needs new three way valve and cap tubes blown clear.; ordrng 1 W11575003 (3-way valve) and 1 WPW10143759 (Drier) and 2 W11504416 (8.5x6)s and 2 W11506635 (Process tube)s and 4 W11506623 (5x5)s and 2 W11504445 (5x4)s and 1 W11504432 (6x5)"

We serviced a

WHIRLPOOL OVEN

Model WFGS5030RZ0

Near Rochester, New York 14615

Zach L

Job Details: 10/23/2025

Average temperature of oven measured correctly during testing. Unit able to sense temperature and cycle properly. Unit operated normally during visit. Customer's oven thermometer is properly calibrated and placed properly in oven. Issue likely caused by intermittent relay sticking on control.; ordrng 1 W11764619 (Control)

We serviced a

GENERAL ELECTRIC DRYER

Model PFQ97HSPV0DS

Near Rochester, New York 14612

Zach L

Job Details: 10/23/2025

Kit did not include all required parts. Contacted techline support. Tech support advised reordering kit.; ordrng 1 WE41X39157 (Condensation relocation kit)

We serviced a

GE WASHER

Model GUD27ESSJ0WW

Near Rochester, New York 14610

Ben H

Job Details: 10/23/2025

I replaced the broken shifter and tested the unit and it works as it should

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Rochester, New York 14618

Ben H

Job Details: 10/23/2025

The customers complaint was that the Burners Did not get hot and the stove would not heat up either. I checked for Voltage in the back of the stove and found that from L1 to neutral had 120v and L2 to neutral read 120v but L1 to L2 had no voltage. The house neutral is failing under load so I instructed the customer to get a electrician to check it out

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR0

Near Rochester, New York 14613

DeVaughn C

Job Details: 10/23/2025

"CX reports unit displays error code & doesn't drain completely. F7E3, F7E9, F0E3, F7E6 error codes stored. Unit will not agitate or spin due to failed motor assembly. Replacing motor assembly. ; ordrng 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W11169707 (Console)"

We serviced a

HOTPOINT REFRIGERATOR

Model HTR17DBSERWW

Near Rochester, New York 14623

Ben H

Job Details: 10/23/2025

I replaced the noisy evaporator fan and tested the unit and it works properly with no noise

We serviced a

MAYTAG RANGE

Model MER4800PZ0

Near Pittsford, New York 14534

Ben H

Job Details: 10/23/2025

I replaced the thermal fuse and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 WP3196548 FUSE- THRML

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Pittsford, New York 14534

Ben H

Job Details: 10/23/2025

When you try to dispense water from the unit it would make a clicking noise and it would only Dispense water intermittently. I removed the water filter and emptied the water from it and flushed it with warm water and put it back in and tested the unit and the water now dispenses with no noise and no issue

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS30DEKW

Near Rochester, New York 14617

Zach L

Job Details: 10/23/2025

Ignitor tested open. Replaced ignitor and tested unit.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

Andres V

Job Details: 10/23/2025

Replaced the control board. Unit was in maintenance garage no hook up to water could not fully test.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Brockport, New York 14420

Andres V

Job Details: 10/22/2025

"None of the spark igniters are igniting. Tested power going out to the igniters but did not find any. Theirs also evidence of mice getting inside unit, i inspected the harness but did not see any chewed wires.; ordrng 1 W11590249 (Spark module) and 1 W11620549 (Switch harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Phelps, New York 14532

Zach L

Job Details: 10/22/2025

Sealed system almost fully restricted. Low side in deep vacuum. Three way valve failure. Needs new three way valve and cap tubes blown clear.; ordrng 1 W11575003 (3-way valve assy) and 1 WPW10143759 (Drier) and 3 W11504445 (5x4)s and 4 W11506623 (5x5)s and 2 W11506619 (8x8)s and 2 W11504420 (8x6)s and 2 W11506635 (Process tube)s and 2 W11506621 (6x6)s

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Newark, New York 14513

Zach L

Job Details: 10/22/2025

Pressure sensor failure. Needs new control board.; ordrng 1 W11603811 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/22/2025

"CX reports unit doesn't fill and doesn't spin. F0E7, F8E1 error codes stored. Unit completed diagnostic cycle with no issues. Started normal cycle and unit failed out of cycle with F8E1. Valves function in diagnostics. Control board should be replaced. ; ordrng 1 W11513246 (Control) and 1 W11513255 (Valves)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC2036RZ00

Near Webster, New York 14580

Andres V

Job Details: 10/22/2025

"Temp was 4 in freezer 35 in FR. Unit was in a defrost mode, while diagnosing unit it turned back on but noticed the compressor did not. I tested power didnt find any. Unplugged unit then plugged it back in compressor kicked on. Reccomend replacing control board. ; ordrng 1 WPW10317076 (ACU)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Webster, New York 14580

Andres V

Job Details: 10/22/2025

On the left side of the tub theirs a piece that the door hinge rest on. That piece broke off the tub and cannot be replaced have to replace the whole tub.; ordrng 1 W10713320 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 10/22/2025

"Installed latch. Unit would not agitate properly and excessive noise. Discovered failed rotor bolt. Replaced slider assembly then tested. Repair completed successfully. ; ordrng 1 W11559688(ShipDirect) (Latch Bezel), dspstn on spec-tagged invntry: 1 W11700916 LATCH , used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG RANGE

Model MER4800PZ0

Near Pittsford, New York 14534

Ben H

Job Details: 10/22/2025

I found that the thermal fuse for the broil element was Physically broken off Interrupting the electric circuit to the broiler. I ordered a new thermal fuse and I will Have the broiler element on hand when I return just in case the element was affected when the fuse broke; ordrng 1 WP3196548 (Thermal fuse)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Palmyra, New York 14522

Zach L

Job Details: 10/22/2025

"Control board failed, relays clicking and cutting power to unit every few seconds. Replaced control. Unable to test unit, door latch broken. Needs new door latch.; ordrng 1 WH01X30359 (Door latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Ontario, New York 14519

Zach L

Job Details: 10/22/2025

"Compressor seized. Compressor blistering hot, no heat transferred to condenser coils. Needs new compressor.; ordrng 1 W11557671 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 1 W11506621 (6x6) and 1 W10898074 (Lockprep), dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11504448 COUPLER AL 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506620 COUPLER AL 8X8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL DRYER

Model MED5030MW0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 10/21/2025

"Unit will not turn on. 240v present from home. Drum light turns on, but unit will not turn on. Control board should be replaced. ; ordrng 1 W11742935 (Control Board)"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS2

Near Pittsford, New York 14534

Zach L

Job Details: 10/21/2025

Motor centrifugal switch intermittently sticking. Needs new motor.; ordrng 1 W10439651 (Drive motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Penfield, New York 14526

Zach L

Job Details: 10/21/2025

FAE5 leaking from diverter error. Unit leaking from sump. Needs new sump assembly.; ordrng 1 W11460945 (Sump assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB07

Near Victor, New York 14564

Ben H

Job Details: 10/21/2025

I replaced the roller wheel and axle and the unit is now level. The handle I received to replace the damaged handle was also damaged so I ordered a new one To be shipped directly to the customer and he will install ; ordrng 1 W11450221 (Handle (SHIP DIRECT))

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630PYR7FS

Near Victor, New York 14564

Ben H

Job Details: 10/21/2025

The middle rack spray arm makes a clicking noise Water is passing through it. I ordered a new spray arm and water conduit the middle rack; ordrng 1 WD12X34182 (Water conduit) and 1 WD22X33498 (Spray arm)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM10

Near Spencerport, New York 14559

Andres V

Job Details: 10/21/2025

Cannot get the freezer door to open to fully diagnose unit. Compressor is running and can hear fan but cant get inside freezer. We tried pulling of freezer door and tried using crow bar but wont open. Customer is going to forcefully open door and call us back. ; O-emld tckt

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Canandaigua, New York 14424

Ben H

Job Details: 10/21/2025

The unit only works when pushing down on the start button indicating a bad centrifugal switch on the motor. Tech Line suggested I replace both the motor and the belt switch. There is also damage to the top consul so I ordered that as well and While I was Inspecting the wiring on the back of the unit Something touched the resistor and that shorted out so Tech Line recommended I order a new resistor and a timer in case the Feedback went into the timer; ordrng 1 WE17X24535 (Motor and blower assembly) and 1 WD21X10261 (Belt switch) and 1 WE22X36918 (Panel) and 1 WH01X29417 (Ge badge) and 1 WE04X24549 (Timer) and 1 We4m255 (Resistor)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Hamlin, New York 14464

Andres V

Job Details: 10/21/2025

Installed new display and got same result. I re diagnosed unit found display not getting voltage. Inspected the control board and saw that there is corrosion on the control board. ; ordrng 1 W11620680 (ACU control)

We serviced a

JENN AIR RANGE

Model JGRP430WP02

Near Rochester, New York 14612

Andres V

Job Details: 10/21/2025

Replaced dsi board still got the same result. Called techline we did some test found that somewhere between where power cord and control board power is dropping. I inspected the harness but didnt see any broken wires. ; ordrng 1 W10116168 (Main harness) and 1 W10888661 (Control board)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, New York 14612

Andres V

Job Details: 10/21/2025

"Found burning smell coming from the heating element, there was a plastic knife touching it. I tested unit and saw that it wasnt washing. I took off kickplate thats when i noticed water leaking from the drain hose, theirs a hole in it from mice chewing it. ; ordrng 1 WPW10545278 (Drain hose) and 1 3385556 (Hose)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTS22KSNBRSS

Near Rochester, New York 14612

Andres V

Job Details: 10/21/2025

"Customer showed me video of sound unit is making, it is an extremely loud high pitched noise. When I was in the home unit was running but no sound. I called techline and they suggested replacing both fans before replacing compressor . Case #18684542; rqstng P&A on 1 WR60X31522 (Evap fan) and 1 WR17X31476 (Condenser fan)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Spencerport, New York 14559

DeVaughn C

Job Details: 10/20/2025

"CX reports detergent door does not open. Tested unit in diagnostics. Dispenser door failed to open. Discovered vent, dispenser, and door latch harness were not connected to harness. Installed components the tested. Repair completed successfully."

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Spencerport, New York 14559

DeVaughn C

Job Details: 10/20/2025

Replaced drain pump then tested. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Rochester, New York 14622

Zach L

Job Details: 10/20/2025

Replaced inlet tube. No longer leaking.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKJFFS

Near Irondequoit, New York 14622

Zach L

Job Details: 10/20/2025

"Mullion heater not turning on. Mullion connectors not shaped properly, possibly not making good connection. Possible failure of humidity sensor. Ordering both.; ordrng 1 WR55X47312 (UI and sensor board) and 1 WR17X25027 (Mullion)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Rochester, New York 14622

Zach L

Job Details: 10/20/2025

"Ice maker unable to consistently find home position, needs new ice maker.; ordrng 1 W10873791 (Ice maker), dspstn on spec-tagged invntry: 1 WP2315549 EVAP FAN MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB05

Near Rochester, New York 14623

Ben H

Job Details: 10/20/2025

The customers complaint was that the unit was making a loud buzzing noise. When I tested the evaporator fan I could hear it making a loud noise like it was hitting something and I noticed the evaporator cover was not in its proper place causing it to hit. I adjusted the evap cover and the noise stopped and the unit runs as it should

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Rochester, New York 14612

Zach L

Job Details: 10/20/2025

Burner caps not seated properly. Needs new burner caps.; ordrng 1 W11161846 (Burner caps)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/20/2025

"Wrong part ordered. Reordering correct control board. ; ordrng 1 W11742939 (Control), dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Pittsford, New York 14534

Ben H

Job Details: 10/20/2025

The front burners were not heating up. The were receiving power but would not get hot so I replaced the burners and tested them and they work properly

We serviced a

WHIRLPOOL DRYER

Model WED7300XW0

Near Rochester, New York 14621

DeVaughn C

Job Details: 10/20/2025

Unit will not turn on. Discovered 119v going to unit. Suggested customer to contact electrician. Unable to conduct further testing at this time. ; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL

We serviced a

GE DISHWASHER

Model CDT828P2V2S1

Near Victor, New York 14564

Ben H

Job Details: 10/20/2025

The front panel was damaged on both sides. I replaced the panel and there is no more damage

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14609

DeVaughn C

Job Details: 10/20/2025

Drain pump runs continuously when connected to power. Control board should be replaced.; rqstng P&A on 1 W11608056 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hilton, New York 14468

Zach L

Job Details: 10/20/2025

Unit constantly draining. Failure in pressure sensor. Replaced control and successfully ran service cycle

We serviced a

KITCHENAID FREEZER

Model KRFF577KPS03

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

"Customer complaint is ice maker not working. Fill tube frozen and cracked, needs new fill tube and fill tube heater.; ordrng 1 W11087201 (Fill tube heater) and 1 W11686799 (Ice maker fill line)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

Found a piece of plastic inside the drain pump causing it to obstruct the impeller. Cleaned out pump and tested unit. Unit is now washing properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Penfield, New York 14526

Andres V

Job Details: 10/20/2025

I cycled ice maker watched it dump ice that was in mold then call for water properly. I could not get ice maker to duplicate issue of it leaking. I suggested customer monitor ice maker but If he does call back with same issue I would Reccomend replacing ice maker. WPW10190961

We serviced a

GENERAL ELECTRIC WASHER

Model GTW538ASW0WS

Near Farmington, New York 14425

Ben H

Job Details: 10/20/2025

The unit has multiple error codes for out of balance load. I tested the unit and it reaches the correct RPMs and the speed sensor is sensing correctly. I found the basket bounces around a lot when in use and when I push on the tub it goes all the way to the floor. The unit will need new suspension rods; ordrng 1 WH16X24145 (Suspension rods) and 1 WH16X24144 (Suspension rods)

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STSS1

Near Fairport, New York 14450

Ben H

Job Details: 10/20/2025

I replaced the broken door link and the door now opens and closes as it should ; dspstn on spec-tagged invntry: 1 8194001 LINK

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

"Communication issue between UI and ACU, unit is set to spin but is skipping end spin. Needs new UI and ACU.; ordrng 1 W11325569 (Chrome shadow UI) and 1 W11550649 (ACU)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

Right gasket torn. Replaced gasket and heated new gasket into proper shape.

We serviced a

WHIRLPOOL WASHER

Model MVW5035MW1

Near Brockport, New York 14420

Zach L

Job Details: 10/20/2025

"Replaced main control. Ran full diagnostic cycle, unit working properly. Sink pump leaking, informed customer of leak."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

"Found error code F6E2 for Ui not communicating with the ACU. I replaced the UI control, unit now responds to commands and is working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Bloomfield, New York 14469

Ben H

Job Details: 10/20/2025

I found that the wash motor was seized so the unit would not spray any water. I replaced the wash motor and sump and tested the unit and it works properly

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Lima, New York 14485

Ben H

Job Details: 10/20/2025

18663301. Do unit would not drain and there was a water fill error code. The cold water valve does not open up when it should and thedrain pump does not run at all. I called Tech Line and we ohmed out the Pump motor and that tested good so we checked voltage coming off of a control board and there was none. The unit will need a new valve and control board; rqstng P&A on 1 WH23X29553 (Valve) and 1 WH22X37840 (Main control)

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Brighton, New York 14610

DeVaughn C

Job Details: 10/20/2025

Unit making excessive noise during use. Discovered frog remains in blower wheel housing. Removed frog then tested. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

"I replaced the control board and tested unit, customer also brought to my attention that unit shakes a lot. Washer is leveled and does not rock back and forth, Im able to push basket all the way down by hand without much force. Reccoemend replacing suspension rods. ; ordrng 1 W11130362 (Suspension rods)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Webster, New York 14580

Andres V

Job Details: 10/20/2025

"I replaced the sump & pump, spray arm. Tested unit with clear door, showed customer spray arms are now spinning and unit is washing properly."

We serviced a

GENERAL ELECTRIC RANGE

Model GRS500PV1SS

Near Walworth, New York 14568

Andres V

Job Details: 10/20/2025

"Replaced the burner, tested unit. Issue is still occurring, spoke to techline ohmed out switch and burner inspected the harness wire we could not find issue. They deemed unit unrepairable. Case 18558036"

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ83HSLW0WW

Near Honeoye Falls, New York 14472

Ben H

Job Details: 10/20/2025

The customers complaint was that the unit would take a little bit longer to dry than normal. I checked the lint filter and noticed a little bit of wood buildup on the foam filter and A lot of buildup in the cavity behind it restricting airflow. I cleaned out the cavity with a brush and a vacuum and installed a board update for the unit and instructed the customer on proper care and maintenance of the filter

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AVSS

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/20/2025

CX requesting technician to show evidence the appliance is functional before performing further electrical work. Unable to test unit due to faulty wiring in home. CX mentioned this is the second appliance from the retailer that's been tested in the home. No further repair at this time. SR: 18396750

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/20/2025

"CX reports unit goes from sensing to done, with items still dry. F7E1 error code stored. Replaced actuator then tested. Repair completed successfully. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Fairport, New York 14450

Andres V

Job Details: 10/20/2025

"Left side door hinge is bent, when closing the door the bottom left corner of inner door wont let door close. I suggested replacing left side hinge and inner door. Customer wants to talk about it. ; rqstng P&A on 1 W11612302 (Left hand hinge) and 1 W10908291 (Inner door)"

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQO

Near Pittsford, New York 14534

Ben H

Job Details: 10/16/2025

"The customers complaint is that the unit is not producing cold air.I tested the unit and it is getting 120 V down to the igniter and the igniter is glowing but the gas does not release. I tested the gas coils and they were worn out and did not function properly so I replaced them and tested the unit and it now heats and cycles properly ; dspstn on spec-tagged invntry: 1 279311 IGNITOR , used 1 279834 (COIL KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Pittsford, New York 14534

Ben H

Job Details: 10/16/2025

"The unit had an issue where it would constantly run the drain pump due to a sensor fault and the lid would not lock. I replaced the lid lock and the control board and tested the unit and I noticed it bounced around a lot when spinning So I tested the suspension rods and found they were weak so the unit will need new suspension rods; ordrng 1 W11217817 (Suspension rods), dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Fairport, New York 14450

Ben H

Job Details: 10/16/2025

"The icemaker arm is not functioning properly so the icemaker does not dispense any of the ice. The icemaker I brought with me is not the correct icemaker so I ordered the correct icemaker and rescheduled the customer ; ordrng 1 W11700250 (Ice maker), dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Macedon, New York 14502

Ben H

Job Details: 10/16/2025

I replaced the left-hand door due to functional issues with the waterline and the Ui. I replaced all of the hinge pieces on the right hand door And that now closes and lines up with no issue. The water now dispenses correct and everything on the unit works as it should

We serviced a

GE WASHER

Model GUD27ESSJOWW

Near Rochester, New York 14610

Ben H

Job Details: 10/16/2025

I found that the shifter arm was broken causing the unit to not shift to spin. The unit will need a new shifter; rqstng P&A on 1 WH16X10147 (Shifter)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSV3WS

Near Rochester, New York 14618

Ben H

Job Details: 10/16/2025

Customers complaint was that the unit was leaking underneath. I tested the unit and when it went to drain it started leaking so I checked underneath and found the hose was partially coming off of the drain pump so I corrected that and tested again and it runs with no leaks

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14618

Ben H

Job Details: 10/16/2025

Do you control board was constantly running the drain pump. So I replace the control board and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Rochester, New York 14608

Ben H

Job Details: 10/16/2025

I replaced the broken motor belt and blower wheel and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 341241 BELT

We serviced a

GE WASHER

Model GFW550SSNWW

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/16/2025

Replaced motor per techlines suggestion. Unit still wont operate properly. Contacted TechLine again. GE TechLine agent recommends inverter board should be replaced.; ordrng 1 WH22X38837 (Inverter Board)

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Rochester, New York 14613

DeVaughn C

Job Details: 10/16/2025

Replaced console then tested. Repair completed successfully.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTS22KMNDRDS

Near Rochester, New York 14608

Zach L

Job Details: 10/16/2025

"Installed spacer in door hinge. Used flashlight to check seal for gaps, no spaces left around gasket."

We serviced a

GENERAL ELECTRIC RANGE

Model PP9830SR1SS

Near Penfield, New York 14526

Andres V

Job Details: 10/16/2025

"Inspected cook top before installing, found glass broken. ; ordrng 1 WB62X45046 (Cooktop)"