Near Pittsford, NY 14534
Dave
Job Details: 12/14/2019
DRYER MAYTAG MGDC415EW0 "Complaint of poor drying. Measured vent with vent tester and vent tested poorly. Found vent cap was clogged at the end of vent exterior of house. Removed cap. Measured dryer exhaust temperatures. Tested as expected. Retested vent after unclogging, vent tested good. Ran unit, unit tested good."
Near Rochester, NY 14612
David
Job Details: 12/14/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced control and keypad. Unit tested good
Near Rochester, NY 14616
David
Job Details: 12/14/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced defrost control as unit has been cooling normally since last visit. Customer to monitor
Near Rochester, NY 14612
David
Job Details: 12/14/2019
WASHER MAYTAG MVWC565FW0 Replaced tub and agitator that was damaging items during wash. Cleaned outer tub.
Near Hilton, NY 14468
David
Job Details: 12/14/2019
DRYER AMANA NED4655EW1 Replaced broken start switch unit tested good
Near Webster, NY 14580
Evan
Job Details: 12/14/2019
OVEN KITCHENAID KOSE500ESS03 RepLacing control and UI due to unit failing to heat during bake or broil cycle. Replaced both parts. Ran test bake cycle. Unit tested good
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/14/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 Replaced top rack adjusters for broken wheels and stops that were deformed. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Rochester, NY 14612
David
Job Details: 12/14/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced control and keypad. Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 S27311 found the evaporator is frosted. The unit needs a new control and evaporator cover. Ordering both. ; ordrng 1 W11167902 (EVAPORATOR COVER) and 1 W11333076 (CONTROL)
Near Rochester, NY 14621
Shaiman
Job Details: 12/13/2019
WASHER MAYTAG MVWC465HW2 "Customer states lid would not unlock and the unit was acting erratically. Upon arrival unit was unplugged with the lid locked. Plugged in unit and lid unlocked. F1E1 F5E3 error codes stored. Latch functioned as it should in manual diagnostics. After further inspection, discovered the hot water inlet valve was also cracked. Suspecting the failed valve caused a water event which resulted in the control board also failing. Replacing control and inlet valve assembly. ; ordrng 1 W11210459 (INLET VALVE ASSEMBLY ) and 1 W11249158 (CONTROL)"
Near Rochester, NY 14624
Shaiman
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW7000DW4 "Customer states unit works intermittently, and acts erratic. Unit would shut off randomly, start button doesn’t always respond and UI freezes. F5E1 F2E1 error codes stored. Suspecting failed control board and console. ; schdld next appmnt for 12/18 WED 12-4"
Near Bloomfield, NY 14469
Dave
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW0 Wash hub is worn out due to splines on the gearcase being worn. Ordering gearcase W11035751 . Wash hub W10528947 and screws to hub WP8533953; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s
Near Rochester, NY 14626
Shaiman
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control and gearcase. Unit is still making noise. Suspecting failed bearings in the motor pulley. Replacing motor. ; ordrng 1 W10890624 (MOTOR)
Near Rochester, NY 14612
Shaiman
Job Details: 12/13/2019
DISHWASHER GE GDF570SGJ2CC Customer states the unit leaks water when it is not running. Discovered water residue under the inlet valve and water damage on the floor under the inlet valve. Suspecting a failure within the valve. Replacing valve assembly.; ordrng 1 WD15X24213 (VALVE ASSEMBLY )
Near Williamson, NY 14589
Evan
Job Details: 12/13/2019
DRYER ROPER RED4516FW0 "Customer stated that unit is continually blowing thermal fuse every 3-4 months. Upon inspection discovered that fuse tested open. Replaced fuse and ran test cycle and measured temps. Unit is failing to maintain consistent temperature inside drum. Ordering thermostat ; ordrng 1 WP3387134 (THERMOSTAT ), used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14618
Dave
Job Details: 12/13/2019
RANGE KITCHENAID KODE507ESS04 Glass pack inside door is broken . Ordering glass pack WPW10347597; ordrng 1 WPW10347597 (glass-door)
Near Webster, NY 14580
Steve
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4815EW1 "Belt was frayed and the dryer sounds like it galloping. Replaced rollers with same result. Cleaned out blowers same result. Cleared vent for better drying. Ordering motor, blower and repair kit. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP694089 (wheel), dspstn on spec-tagged invntry: 1 341241 BELT , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
Near Lima, NY 14485
Dave
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Evaporator didn't come in . Rescheduled customer for Tuesday the 17th; schdld next appmnt for 12/17 TUE 8-12
Near Rochester, NY 14623
Shaiman
Job Details: 12/13/2019
WASHER MAYTAG MVWC565FW1 Customer states unit will not power on. Could not get unit into diagnostics. Indicator light on control board was not illuminated. Replaced control board and calibrated. Repair successful.
Near Rochester, NY 14624
Shaiman
Job Details: 12/13/2019
WASHER KENMORE 110.2810231 "Customer concerned about the unit dispensing only hot water. No error codes stored. Tested valves in manual diagnostics, when calling for hot water, cold water was dispensed and when calling for cold water hot water was dispensed. Inspected the inlet hoses. Inlet hoses were switched. Reversed hoses to their correct positions. Repair successful."
Near Pittsford, NY 14534
Steve
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced motor for getting power and not running. The dishwasher tested good.
Near Churchville, NY 14428
Shaiman
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW5620HW0 "Customer concerned about a water leak, and the machine shaking during spin cycles. No error codes stored. Filled unit with hot and cold water in manual diagnostics. Inspected water inlet valves and the valves on the home for water leakage. No leaks present. Drained unit, no leaks present at the drain hose. Also tested spin in manual diagnostics. Unit did not seem to be off-balance. Informed customer to use care when loading machine, and suggested installing anti vibration pads under the machine. Unit testing good."
Near Pittsford, NY 14534
Steve
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW97HEDW0 F8E4 flow meter fault F8E1 no water detectedFound no water coming to washer causing no operation. Customer is calling plumber.
Near Fairport, NY 14450
Steve
Job Details: 12/13/2019
WASHER MAYTAG MVWB766FW1 Customer complained of white residue on clothes. Instructed customer to run clean washer with bleach. Use less soap and use option on washer to add extra rinses for better wash performance. Ran calibration cycle and tested the washer. The washer tests good.
Near Webster, NY 14580
Evan
Job Details: 12/13/2019
MW-HOOD COMBO WHIRLPOOL WMH53520CS7 Customer stated that unit was not heating. Upon inspection discovered that magnetron was failing. Replaced magnetron. Ran test cycle. Unit tested good
Near Fairport, NY 14450
Steve
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found freezer light shorted. Installed light customer supplied and the lights work as expected. ; dspstn on spec-tagged invntry: 1 WPW10515057 MODULE-LOWER LIGHT and 1 WPW10515058 LIGHT
Near Webster, NY 14580
Evan
Job Details: 12/13/2019
DISHWASHER KITCHENAID KUDS35FXSS9 Replacing sound shield due to moisture coming through shield and beginning to warp cabinet. Replaced shield with updated shield with plastic liner on left side. Also tightened screws for rail mounts for upper rack due to mounts being loose. Suspecting this is where moisture was coming through. Ran test cycle to confirm function. Unit tested good
Near Irondequoit, NY 14617
Evan
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW85HEFW1 Customer stated that unit is still experiencing same issue. Unit is going into drain lockout mode at end of cycle. Unit is failing to sense if water is remaining in tub at end of cycle. Checked for codes upon arrival. No codes were present. Removed drain pump filter. Filter screen is clear. Removed air trap and cleaned air trap. Confirmed that trap does not have any holes in trap or hose. Reinstalled trap and pressure hose. Ran normal cycle of towels while in home. Waited for entire cycle to finish. Unit completed cycle as it should. If customer continues to have issues order WPW10448876 (pressure switch )
Near Rochester, NY 14618
Dave
Job Details: 12/13/2019
DRYER WHIRLPOOL WGD4850HW0 Complaint of unit not getting hot. Vent tested unit. Unit tested good. Checked thermal fuse and high limit continuity. Tested good. Checked gas line and confirmed gas is getting to unit. Checked connections to burner unit and observed burner unit firing as expected. Tested unit and measured vent temperatures. Unit tested good.
Near Rochester, NY 14620
Dave
Job Details: 12/13/2019
REFRIGERATOR FRIGIDAIRE FFHT1821QB4 Gasket not staying in . Customer had gasket . Installed gasket . Unit is sealing as expected .
Near Webster, NY 14580
Steve
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced evaporator cover. Replaced fan and thermistors. Removed frost. Caulked liner. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near West Henrietta, NY 14586
Dave
Job Details: 12/13/2019
DRYER WHIRLPOOL WGD8300SW1 "Dryer making squeaking noise. Replaced belt, rollers, and tension pulley. Tested unit, unit tested good. Used part 4392067 repair kit ."
Near Marion, NY 14505
Evan
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDFE104DWH5 Customer stating that dispenser door is continually falling off even after reinstalling multiple times. Replaced dispenser and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, NY 14611
Steve
Job Details: 12/13/2019
RANGE KITCHENAID KESS907SWW06 Reseated ribbon and the user interface and the stuck key went away and the user interface worked as expected.
Near Penfield, NY 14526
Evan
Job Details: 12/09/2019
RANGE WHIRLPOOL WFE550S0HZ1 Replacing left front infinite switch due to switch failing to operate burner on low setting. Replaced switch and tested burner. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 12/09/2019
MW-HOOD COMBO MAYTAG MMV4205FZ1 Replacing capacitor and diode due to unit not heating. Replaced both and ran test cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 12/09/2019
DISHWASHER MAYTAG MDB8969SDM0 Customer stated that unit is not cleaning dishes. Checked for error codes. No codes are present. Ran diagnostic cycle with clear door on front of unit to observe operation. Discovered that diverter is failing both wash arms are spraying at same time causing arms not to spin. Quoted customer for repair. Customer is going to think about repair and contact office if she would like to proceed. Collecting service call fee Sump & Motor part # WPW10591570
Near Brockport, NY 14420
Evan
Job Details: 12/09/2019
DRYER WHIRLPOOL MEDC465HW0 Customer stating that unit is producing same noise still after multiple technician’s have been to home to repair unit. Could hear noise upon arrival. Noise seemed to be coming from top left side of bulk head. After tightening bulk head noise seemed to go away. Disassembled unit to inspect rollers. Rollers passed visual inspection. Cleaned roller shafts and reinstalled. Inspected felt seal on drum for any damage or breaks in felt. Could not locate any. Reassembled unit and ran with load of blankets inside. Could not replicate issue while in home. Advised customer to run a few different size loads and contact if issue still persist. Customer to monitor issue and report back if issue persists
Near Rochester, NY 14616
Evan
Job Details: 12/09/2019
WASHER GE GTW330ASKWW Customer is not available for service rescheduling for 12/14. ; schdld next appmnt for 12/14 SAT 8 am
Near Spencerport, NY 14559
David
Job Details: 12/07/2019
REFRIGERATOR WHIRLPOOL WRB322DMHV00 82017007726573619Liner is cracked below freezer bin pics attachedOrdering repair kit ; ordrng 1 8201700 (repair kit)
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/07/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 WNIKYNIAPL1Found top rack adjusters wheels broken. Ordering adjuster kit. Found right stop is broken. Ordering stop. ; ordrng 1 W10712395 (adjuster) and 2 WPW10508950 (stop)s
Near Rochester, NY 14617
Shaiman
Job Details: 12/07/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer states unit was not draining. No error codes stored. Unit drained, but the pump was louder than usual. Replaced pump. Repair successful."
Near Brockport, NY 14420
David
Job Details: 12/07/2019
WASHER MAYTAG MHW6630HW0 Checked unit for leaks. Inlet valves check ok and don’t appear to be stripped. Internal hoses look good and no evidence of water under the tub or on the bottom plate.
Near Rochester, NY 14626
David
Job Details: 12/07/2019
WASHER WHIRLPOOL WTW8500DC Replaced open water valve. Unit tested good
Near Rochester, NY 14624
David
Job Details: 12/07/2019
DRYER MAYTAG MGDB725BW0 Unit is short cycling due to an excessively long vent cleaned blower and cabinet as a curtesy and informed the customer of the problems associated with a vent that long. Vent tester could not sense airflow until a portion of the vent was removed. Vent tester read good airflow with venting completely disconnected. Pictures attached for documentation. Office to refund parts and labor costs
Near Spencerport, NY 14559
David
Job Details: 12/07/2019
WASHER MAYTAG MVWB865GW0 Replaced console due to erratic operation. Verified polarity at the receptacle. Polarity is ok however the unit is not on a dedicated breaker and shares a circuit with several other things. Customer to monitor. A dedicated breaker will need to be in place if issue continues.
Near Rochester, NY 14616
David
Job Details: 12/07/2019
REFRIGERATOR GE GBS18HBMCBB Freezer fan is hitting ice again. Removed ice and verified drain was clear liner above evaporator is deteriorating and causing airflow issue. This is contributing to the defrost drain freezing over. This part is no longer available. If problem persists unit is unrepairableATEC WARRANTY
Near Rochester, NY 14610
Shaiman
Job Details: 12/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer states the unit randomly stops during cycles. Often times the unit could be opened and resumed; but the last time the unit would not start again. F5E1 error code stored. Unit completed an auto verification test cycle with no issues. Started a normal wash cycle, The unit filled and sprayed as it should. However, after letting the unit run for a few minutes, the unit drained and then shut off. Once the unit shut off, seemed as if the user interface would not respond. No lights illuminated and could not get the unit to turn back on. Minutes later the unit turned back on trying to complete the failed cycle. Suspecting a failed control board & user interface due to the intermittent stopping issues. ; ordrng 1 W11305308 (CONTROL BOARD) and 1 W11368911 (USER INTERFACE)"
Near Rochester, NY 14612
David
Job Details: 12/07/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Replaced broken spray arm
Near Irondequoit, NY 14617
Shaiman
Job Details: 12/07/2019
WASHER WHIRLPOOL WTW5000DW2 Customer concerned about unit not passing the sensing cycle. F8E1 error code stored. Tested hot and cold valves and manual diagnostics. Hot water worked as it should; however cold water will not dispense. Replaced valves. Unit testing good.
Near Perry, NY 14530
Steve
Job Details: 12/07/2019
RANGE KITCHENAID KFGD500ESS04 Found front left burner cap would not sit properly on burner causing erratic flame. Ground Down tabs on burner that position cap. The cap fits properly now and the flame is steady. Adjusted all the burners down a little for better simmer.
Near Webster, NY 14580
Evan
Job Details: 12/07/2019
OVEN KITCHENAID KOSE500ESS03 "Customer stated that unit was not heating but controls are functioning. Checked incoming voltage. Unit is receiving 240v. Ran bake cycle and checked power at element. Board is failing to send power to element. While tech was uninstalling unit. User interface was loose and fell onto ground. Connector has broken on UI. Ordering UI , control and thermostat. Seeking parts coverage for repair.; ordrng 1 W11093241 (CONSOLE ) and 1 W11179310 (CONTROL ) and 1 WP4449751 (THERMOSTAT )"
Near Livonia, NY 14487
Steve
Job Details: 12/07/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found the water inlet was loose at the side of the tub causing dishwasher to leak while filling. Tightened inlet to side wall and the dishwasher did not leak. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Webster, NY 14580
Evan
Job Details: 12/07/2019
WASHER WHIRLPOOL MHW5630HW0 Cusltmer stating that unit is moving while spinning. If washing larger load unit is moving around room. Watched unit throughout full was with large load of clothes inside drum. Front of Unit is bouncing more aggressively than normal. Ordering front shock absorber ; ordrng 2 W11316766 (SHOCK OBSORBER)s
Near Livonia, NY 14487
Steve
Job Details: 12/07/2019
WASHER WHIRLPOOL MVWC565FW1 Customer states the washer is fill to often during wash cycle. Found no error codes. Tested washer through full wash cycle. The washer worked as expected. The rinse cycle filled properly also. The washer tests good.
Near Webster, NY 14580
Evan
Job Details: 12/07/2019
DISHWASHER KITCHENAID KUDS35FXSS9 Customer stating that mark is forming on inside of cabinet where fill valve is located. Ordering fil valve assembly & drain hose & sound shield ; ordrng 1 W10316375 (FILL ASSEMBLY ) and 1 W10877094 (SOUND SHIELD ) and 1 W10878507 (HOSE ) and 1 WPW10545278 (DRAIN HOSE )
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/07/2019
DISHWASHER GE PDT750SSF1SS Found some food debris blocking pump causing unit to not drain. Removed debris and dishwasher tests good.
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/07/2019
COOKTOP WHIRLPOOL WCE77US0HB01 Found red wire at power supply was burned. Cut back wire and reconnected with new wire nut. The cooktop tested good.
Near Ontario, NY 14519
Evan
Job Details: 12/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Rescheduling customer for next Friday 12/13 ; schdld next appmnt for 12/13 FRI 1-4
Near Macedon, NY 14502
Evan
Job Details: 12/07/2019
DISHWASHER KITCHENAID KDTE334GPS0 Console is cracked on top causing unit not to function. Ordering console ; ordrng 1 W11165145 (CONSOLE )
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/07/2019
OVEN WHIRLPOOL WEG750H0HV0 338 on preheat. The user interface would not scroll. Reset control. Calibrated oven up 20 degrees. Customer is going to monitor.
Near Rochester, NY 14623
Dave
Job Details: 12/07/2019
WASHER WHIRLPOOL MVWC565FW1 Unit not turning On power cycled the unit . Unit went into diagnostics. No error codes . Calibrated unit . Ran auto diagnostics. Tested a regular cycle. Unit tested good .
Near Pittsford, NY 14534
Dave
Job Details: 12/07/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food section frozen sheet of ice under deli drawer . Defrosted and removed ice . Found the liner was bowed up and causing water to not drain properly and then over flow and freeze . Called techline SR 7726573786 . Techline said liner is unrepairable. Took photo of liner . Techline deemed unit unrepairable .
Near East Rochester, NY 14445
Dave
Job Details: 12/07/2019
WASHER WHIRLPOOL WFW8400TW02 Unit door is locked . Unlocked door . Unit will not go into a spin . Unit will lock and not do anything . Unit may need MCU WPW10163007. Quoted customer for work . Customer will decide if they want to move forward with repair.
Near Irondequoit, NY 14617
David
Job Details: 12/07/2019
MICROWAVE FRIGIDAIRE FGMV175QF Unit was tripping the breaker due to the secondary switch fusing together it’s contacts Unit tested good after the switch was replaced
Near Rochester, NY 14616
Shaiman
Job Details: 12/07/2019
WASHER WHIRLPOOL WFW75HEFW Customer concerned about unit not working. F9E1 error code flashing upon arrival. F9E1 & F5E4 error codes stored. Ran unit through auto verification test. Water was draining extremely slow. Inspected the drain trap inside of the drain pump. Drain trap was clogged. Cleaned the drain trap then tested unit in auto verification test again. Unit drained as it should; repair successful.
Near Rochester, NY 14606
Shaiman
Job Details: 12/07/2019
VAN FORD TRANSIT CONNECT Oil change
Near Rochester, NY 14611
Shaiman
Job Details: 12/07/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer states the unit stays in the sensing cycle when trying to start a wash cycle. Attempted to turn on the hot and cold water valves in manual diagnostics. No water would dispense. Discovered the water valves were shut off. Turned on the water valves in the home, then hot and cold water began to dispense. Started a normal wash cycle and the unit began to fill with water as it should. No further repair necessary. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH"
Near Walworth, NY 14568
Evan
Job Details: 12/07/2019
MICROWAVE GE JVM3160DF4BB Customer stated that would shut off and trip breaker each time start key was selected. Discovered that transformer was causing issue. Quoted customer to replace transformer. Customer does not want to proceed due to part cost. Collecting service call fee
Near Fairport, NY 14450
Evan
Job Details: 12/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Customer stated unit made one batch of ice and then stopped. Upon inspection discovered fill line was frozen. Confirmed that heater and thermistor were receiving voltage. Tested heater multiple times. Unthawed line. Filled ice maker. Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 12/07/2019
RANGE JENN AIR JES9860BAS Replaced switch and relay for front right element not working . Unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 12/07/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Called techline SR 7726578091 . Water not dispensing. Power is being sent to water valve in rear .. unit has water going into it . Went to insulation valve found loose connections to valve . Reseated connections. Unit is now working .
Near Canandaigua, NY 14424
Dave
Job Details: 12/07/2019
RANGE KITCHENAID KSGG700ESS1 Customer had electricians out and they changed the breaker . Unit had been working . Found the plug in the back was not pushed in all the way to the wall . Could not replicate issue . . Unit tested good .
Near Fairport, NY 14450
Evan
Job Details: 12/07/2019
DRYER WHIRLPOOL WED6400SW0 Customer stated that unit was not starting. Upon inspection discovered that button was failing to make contact with UI. Customer does not want to replace UI. Was able to bypass button so customer can use unit. Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details: 12/06/2019
DRYER MAYTAG MGDB725BW0 "Replaced burner assembly, unit still short cycling. Contacted manufacturer again who then instructed to verify functionality of flame sensor and quality airflow. Further test instructions from manufacturer resulted in discovery of a failed high limit. Agent stated that once a gas valve fails, the high limit thermostat sometimes fails with it. SR7726525911; ordrng 1 WP3391912 (HIGH LIMIT)"
Near Rochester, NY 14612
David
Job Details: 12/06/2019
WASHER MAYTAG MVWC565FW0 Wash basket and agitator are covered in soap build up. Basket and agitator must be replaced to remove debris that are being left on clothes; rqstng P&A on 1 W10752719 (basket) and 1 W11161960 (agitator)
Near Webster, NY 14580
David
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Fresh food compartment building a very small amount of ice on the left side due to a poor seal on the evaporator cover. Ordering evaporator cover. Coil thermistor will also need to be replaced to prevent this from reoccurring. Ordering sealer to seal liner to cabinet. ; rqstng P&A on 1 483338 (SEALER) and 1 WPW10501260 (cover-evap), dspstn on spec-tagged invntry: 1 W11033168 HARNESS"
Near Rochester, NY 14613
Shaiman
Job Details: 12/06/2019
WASHER MAYTAG MVWC565FW1 "Customer concerned about the unit not going past the sensing cycle. F8E1 error code stored. Water inlet valve on the home plumbing was shut off. Turned on the water, then tested the unit in an auto verification cycle. The washer completed the cycle with no issues. Started a normal wash cycle, and verified the machine would go past sensing. Unit testing good."
Near Rochester, NY 14612
David
Job Details: 12/06/2019
OVEN MAYTAG MGR6600FZ0 Unit is only igniting during bake intermittently. Removed oven bottom and flame spreader and to inspect ignitor fitting ignition. Found that the ignitor did not spark to the burner and was grounding inside the ceramic. Replaced ignitor. Unit tested good
Near Rochester, NY 14606
David
Job Details: 12/06/2019
RANGE KENMORE 362.62781 Unit is not heating in bake due to an open bake element. Path stone has an element and will replace it.
Near Rochester, NY 14622
David
Job Details: 12/06/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced RH RC door due to a broken hinge receiver. Door operating properly
Near Webster, NY 14580
David
Job Details: 12/06/2019
OVEN WHIRLPOOL WGG745S0FS02 SR7726565372Checked oven temps due to upper oven taking a long time to bake. Average temperature was 358. Documented with tech line and showed customer how to calibrate the unit for better results.
Near Webster, NY 14580
Evan
Job Details: 12/06/2019
WASHER WHIRLPOOL MVWX655DW1 Customer stated grinding noise is coming from bottom of machine. Upon inspection discovered that cam nut was loose causing pulley to rub on belt guard. Belt guard now has large hole in it due to this. Also discovered that dispenser tray is cracked. Ordering belt guard and tray ; ordrng 1 W11127356 (DISPENSER TRAY ) and 1 WPW10427633 (BELT GUARD )
Near Geneva, NY 14456
Dave
Job Details: 12/06/2019
WASHER MAYTAG MVWC465HW2 Complaint of unit not opening. Unit would not turn on. Power cycled unit. Control board LED would not turn on. Tested voltage to control board. Measured 120 AC volts. Order new control board W11249158.; rqstng P&A on 1 W11249158 (cntrl-elec)
Near Rush, NY 14543
Steve
Job Details: 12/06/2019
DRYER MAYTAG MGD6000XW1 Replaced white thermal fuse for open fuse. Cleaned inside of dryer and vent tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Fairport, NY 14450
Steve
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 Recharged refrigerant for low charge. The refrigerator is cooling at the moment. Customer to monitor.
Near Henrietta, NY 14467
Steve
Job Details: 12/06/2019
DRYER MAYTAG MGDB835DW4 Replaced control and user interface for inconsistent times with drying on sensor dry. The customer is going to monitor.
Near Penfield, NY 14526
Steve
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Found door were not self closing. Took doors off and reset closures. Lowered legs to raise u it for noise. Tightened handles for loose handles. The refrigerator tests good.
Near Webster, NY 14580
Steve
Job Details: 12/06/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Replaced ice maker fan, fill tube heater and fascia for frost accumulating on fascia and back of ice maker housing. Found water on bottom of Ff section again. Drain pan was dry. Added permagum around tray to keep water towards drain."
Near Pittsford, NY 14534
Steve
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Found water at the house was turned off. Turned water on and the dispenser worked as expected.
Near Lima, NY 14485
Dave
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Refrigerator not cooling . Ordering compressor W11125124 , evaporator W10858281 , UV drier WPW10143759 , COUPLER W10913906, suction kit 876765 . Unit needs sealed system work .; ordrng 1 876765 (mtg kit) and 1 W10858281 (evaporator) and 2 W10913906 (coupler)s and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Rochester, NY 14605
Steve
Job Details: 12/06/2019
REFRIGERATOR FRIGIDAIRE FPHN2899LF3 "Replaced defrost thermostat for not defrosting. Defrosted evaporator. Tested ice maker and it tested good. ; dspstn on spec-tagged invntry: 1 5303918479 GASKET , used 1 WP4387490 (DEFROST TSTAT 50) from stock"
Near Webster, NY 14580
David
Job Details: 12/06/2019
RANGE WHIRLPOOL MMV1174FZ3 Door is bent slightly at hinge. Hinges look square. Ordering door; ordrng 1 W11037847 (door/mw)
Near Rochester, NY 14626
David
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Called tech line due to no ice. No ice was in the mold on arrival. Found facia heater wires shorted. This it likely what was causing the door alarm to chime randomly. Techline is recommending that the heater be replaced. Left the heated disconnected to monitor for ice as all tests of the ice maker passed in diagnostics. Auger motor is also seized due to inactivity and will have to be replaced Techline conversation saves under previous SR number. SR7726445824; ordrng 1 W10822606 (motor) and 1 W11197489 (heater) and 1 WPW10675033 (cntrl-elec)
Near Penfield, NY 14526
Evan
Job Details: 12/06/2019
RANGE WHIRLPOOL WFE515S0ES0 Customer stated that burner would only work on high setting and also heard popping noise when turning on burner. Upon inspection discovered that infinite switch had internal short causing issue. Replaced switch and tested burner. Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details: 12/06/2019
DRYER MAYTAG MGDB725BW0 "Replaced burner assembly, unit still short cycling. Contacted manufacturer again who then instructed to verify functionality of flame sensor and quality airflow. Further test instructions from manufacturer resulted in discovery of a failed high limit. Agent stated that once a gas valve fails, the high limit thermostat sometimes fails with it. SR7726525911; ordrng 1 WP3391912 (HIGH LIMIT)"
Near Rochester, NY 14609
Evan
Job Details: 12/06/2019
WASHER GE WHRE5550K2WW Customer stated that unit was producing grinding noise while in spin or agitate. Upon inspection discovered that bearing inside gear case was failing causing issue. Quoted customer for repair. Customer does not want to proceed at this time due to age of unit. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 12/06/2019
WASHER WHIRLPOOL MHW5630HW0 Customer stated that unit is flashing LF code for not filling. Checked for error codes upon arrival. Unit was displaying F8e1 for long fill. Ran test cycle. Cold valve 2 was failing to actuate and also hot valve would not actuate. Took resistance readings of both valves. Both valves tested outside of normal resistance values. Replaced both valves. Ran diagnostic cycle to confirm function. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 12/06/2019
RANGE KITCHENAID KFED500ESS00 Replacing cooktop due to right side back burner having large crack in glass. Replaced cooktop. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 12/06/2019
DISHWASHER WHIRLPOOL KDFE104HWH0 Customer stated that unit would not drain. Upon inspection checked for codes. Unit displaying f9e1 code for long drain. Vacuumed out water and removed pump to inspect. Discovered that pump impeller is failing to spin when actuating pump. Can hear pump buzzing but never spinning impeller. Replaced pump and ran multiple test cycles. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN