We serviced a
MAYTAG STACKED LAUNDRY
Model MHW6000XW2
Near Rochester, NY 14612
Dave L
Job Details: 01/04/2022
Replaced torn bellow. Tested for leaks. Checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Rochester, NY 14621
Evan
Job Details: 01/04/2022
Customer stating that unit was experiencing long preheat times. Found that ignitor was failing to glow causing issue. Confirmed 120v at ignitor. Replaced ignitor and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Irondequoit, NY 14617
Evan
Job Details: 01/04/2022
Customer was inquiring about vent replacement. Advised customer we do not sell venting but would be happy to install for them. Customer is going to proceed on there own. S/c fee on job 107329
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Irondequoit, NY 14617
Evan
Job Details: 01/04/2022
Customer stated that unit would not start cycle. Checked for error codes. Unit displaying code f7e1 for basket speed fault. Ran test cycle and found that unit was failing to spin due to drive shaft being seized. Was able to break shaft free by hand and basket began to spin bearing inside transmission has failed causing issue. Gear case will need to be replaced. Customer does not want to proceed at this time due to age of unit. Collecting service call fee ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Pittsford, NY 14534
Steve
Job Details: 01/04/2022
"Found wash tub was sitting low causing tub to rest on floor when full, and causing out of balance situations when running and splashing water over top of the tub. Ordering suspension kit.; ordrng 1 W10780048 (Suspension kit) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL COOKTOP
Model WEEA25H0HZ0
Near Rochester, NY 14624
Steve
Job Details: 01/04/2022
Replaced oven door glass for broken glass
We serviced a
KENMORE DRYER
Model 11066112500
Near Rochester, NY 14624
Steve
Job Details: 01/04/2022
"Checked and found broken element, ordered element; ordrng 1 279838 (Element) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Steve
Job Details: 01/04/2022
Found freezer LED not functional causing lights in fresh food to not work. Replaced freezer LED; used 1 W10695459 (MODULE) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13023K110
Near Scottsville, NY 14546
Steve
Job Details: 01/04/2022
Found warped door seal and vent gasket causing moisture on and around door switch. Ordered switch and gaskets.; ordrng 1 WPW10254545 (Gasket) and 1 W10274884 (Latch) and 1 8269323 (Handle) and 1 W10284090 (Door seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRI25FNWH00
Near Rochester, NY 14612
Dave L
Job Details: 01/04/2022
Replaced ice maker due to a stripped motor. Cycled power. Customer to monitor after 24 hours; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW
Near Rochester, NY 14615
Dave L
Job Details: 01/04/2022
Ice maker is not getting water. Verified no water supplied to unit through saddle valve. Recommending customer contact a qualified plumber to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Spencerport, NY 14559
Dave L
Job Details: 01/04/2022
Unit had not defrosted. Has recovered since call was placed. Defrost tested ok. Ordering jazz board; ordrng 1 W11524469 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Spencerport, NY 14559
Dave L
Job Details: 01/04/2022
Customer stated that the unit it was in drain lockout. Unit has been working ok after they let it time out. Low water error and water level system error in diagnostics. Ran auto test several times to check water supply and valve function. Cleaned pump. Verified tub and sensor connections to water sensor. Unit testing ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14606
Dave L
Job Details: 01/04/2022
Sr7732168359 contacted techline harness to defrost thermistor is damaged inside cabinet. Unit is unrepairable. Referred customer to their extended warranty company for resolution.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8O
Near Spencerport, NY 14559
Dave L
Job Details: 01/04/2022
Found gap In freezer door gasket near right hinge. Molded gasket customer to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Hilton, NY 14468
Dave L
Job Details: 01/04/2022
"Customer stated that unit leaked from door area after repair. Same load of dishes each time. Was unable to recreate. Customer is going to run the unit empty several times to monitor. Unit leaked after the 4th cycle. Ordering vent, control, and spray arms. Techline to be contacted on return visit. ; rqstng P&A on 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm) and 1 W11413274 (Control) and 1 WPW10428211 (Vent)"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Hilton, NY 14468
Dave L
Job Details: 01/04/2022
Unit is shaking excessively during spin and showing signs of wear on the bellows. Ordering bellows. Control will need to be reprogrammed. ; ordrng 1 W11314648 (Bellows)
We serviced a
MAYTAG DRYER
Model MGD4800FW0
Near Rochester, NY 14618
Evan
Job Details: 01/04/2022
Customer stated unit was producing noise. Found change inside door causing issue. Removed change. Tested unit. Unit tested good s/c fee and labor is on 107497; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Pittsford, NY 14534
Dave F
Job Details: 01/04/2022
Replaced meat drawer . Added petroleum jelly to each drawer to help it slide out better
We serviced a
JENN AIR MICROWAVE
Model JMV9169BA
Near Webster, NY 14580
Evan
Job Details: 01/04/2022
"Customer stated unit was running while door was open , tested and found door switch was bad . Replaced door switch , unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Rochester, NY 14606
Dave F
Job Details: 01/04/2022
Unit not turning on . Found no power going to unit from outlet . Checked breaker was turned on . Flipped breaker unit powered on . Breaker may be weak and needs to be replaced . Unit tested good all burners are working and unit pre heated to 350 . Tested good . ; dspstn on spec-tagged invntry: 1 WPW10245259 BLOCK- TERM
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW2
Near Penfield, NY 14526
Evan
Job Details: 01/04/2022
Customer stated that bellow had ripped causing unit to leak. Confirmed issue. Replaced for this issue. Ran diagnostic cycle to confirm function. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC215EW
Near Bloomfield, NY 14469
Steve
Job Details: 12/22/2021
Ordering timer and start relay for timer not stopping; rqstng P&A on 1 WPW10185982 (Timer) and 1 WPW10117655 (Relay)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Canandaigua, NY 14424
Dave F
Job Details: 12/22/2021
Bellow has house in it and needs to be replaced ordering new bellow . Flashed ACU to lastest software to help with that issue . Tested unit in diagnostics tested good just need to replace bellow .; ordrng 1 W11314648 (bellow)
We serviced a
WHIRLPOOL RANGE
Model WFE520S0FS0
Near Rochester, NY 14616
James
Job Details: 12/22/2021
Clock is pixelated. Replaced control and tested. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near Canandaigua, NY 14424
Steve
Job Details: 12/22/2021
Replaced drain pump for not draining; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Spencerport, NY 14559
Dave L
Job Details: 12/22/2021
The unit was not dispensing ice or water due to the water filter being half seated. Fully seated water filter; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
KENMORE REFRIGERATOR
Model 665.13049K113
Near Rochester, NY 14618
Evan
Job Details: 12/22/2021
Replacing drain pump due to old pump failing to remove water. Replaced pump. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14624
Dave L
Job Details: 12/22/2021
Replaced heater per rework. S17304 tested ok. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details: 12/22/2021
Fill tube frozen again after power outage. Cleared fill tube. Recommending monitoring again. If problem persists pre order control and heater. ; rqstng P&A on 1 WPW10554299 (Tube heater) and 1 W10878993 (UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Rochester, NY 14616
Dave L
Job Details: 12/22/2021
Unit is not making ice due to a frozen fill tube. Heater harness is cut and will need to be replaced ; rqstng P&A on 1 W11366500 (Fill tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Rochester, NY 14612
Dave L
Job Details: 12/22/2021
Found icemaker mold full. Cycled power and jumped thermostat. 120vac to module.Motor and heater both not functioning. Quoted for icemaker. Customer will let us know when they wish to proceed with the repair. ; ordrng 1 Sh (Sh)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rochester, NY 14612
Dave L
Job Details: 12/22/2021
"Dryer was making a nose. Lowered unit, disassemble and re-secured panels and drive components. Noise went away. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS00
Near Victor, NY 14564
Steve
Job Details: 12/22/2021
Replaced icemaker for broken thermistor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Pittsford, NY 14534
Steve
Job Details: 12/22/2021
Replaced icemaker for overfilling and water accumulating around ice bin; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Geneva, NY 14456
Dave F
Job Details: 12/22/2021
Dryer vent is full of water due to vent going to the roof . Customer is going to contact contractor to get it fixed . Also needs different type of venting . Ridged piping or flex pipe .
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Geneva, NY 14456
Dave F
Job Details: 12/22/2021
Unit has no error codes . Tested in diagnostics unit is making normal operating noises . Ran spin and agitate. Unit tested good .
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Clifton Springs, NY 14432
Dave F
Job Details: 12/22/2021
Tested all burners on high . Indicating lights for cook top on and cooktop hot lights are working . When you turn off the burners they do turn off . Tested bake and broil elements they both work . Unit is brand new . Unit tested good . Customer was not home at the time of service there was a contractor there while I looked at unit .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Steve
Job Details: 12/22/2021
Replaced light harness and control board for persistent blown LEDs
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Rochester, NY 14609
Steve
Job Details: 12/22/2021
Replaced freezer door for warped liner
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB1
Near Rochester, NY 14623
Steve
Job Details: 12/22/2021
Replaced front left leveling leg and leveled range
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Henrietta, NY 14467
Steve
Job Details: 12/22/2021
"Replaced faulty lid switch for not spinning, washer checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14610
Evan
Job Details: 12/22/2021
Replacing wash motor assembly due to motor giving a low resistance reading causing poor wash performance. Replaced wash motor and assembly. Also replaced heater due to service pointer w11540964. Replaced both parts tested unit. Unit tested good ; used 1 W11537778 (Heater) from stock
We serviced a
CROSLEY WASHER
Model CAW38125HW1
Near Rochester, NY 14621
Evan
Job Details: 12/22/2021
Customer stated that unit would not complete a cycle. Found f3e2 code stored for inlet water temperature fault. Cold water valve is failing to actuate causing issue. Replaced valve. Tested unit. Unit now filling as it should. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Rochester, NY 14621
Evan
Job Details: 12/22/2021
Customer stated that unit would tumble but never heat since receiving unit. Found that connector at gas coils was not plugged into 3 prong coil causing unit not to heat. Reseated connector and tested unit. Could not replicate issue once doing so. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Irondequoit, NY 14617
Evan
Job Details: 12/22/2021
Replacing gear case due to unit leaking oil causing a grinding noise during cycle. Replaced gear case. Ran diagnostic cycle. Ran drain and spin. Unit tested good ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Irondequoit, NY 14617
Evan
Job Details: 12/22/2021
Replacing timer due to timer continually advancing and failing to stop once cycle is finished. Replaced timer. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Rochester, NY 14607
Evan
Job Details: 12/22/2021
Customer stated that unit was failing to stay running when starting. Called techline agent and went thru several voltage checks. Found that control is failing to send out voltage to motor. Ordering control SR:7732547650; ordrng 1 W11402102 (Control)
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEQ1
Near Hamlin, NY 14464
Dave L
Job Details: 12/22/2021
"Found unit with damper closed and fresh food section warm. Inspected damper using diagnostics. Voltage intermittent at damper. Damper would not open with voltage present. Power cycled unit.Damper began moving after several attempts. Replaced control and ordering damper ; ordrng 1 WPW10196393 (Damper), used 1 WPW10503278 (ADC - JAZZ) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW
Near Hilton, NY 14468
Dave L
Job Details: 12/22/2021
Then customer Is concerned with wash performance of heavily soiled items. Ran diagnostics to check functions. Diagnostics revealed no functional errors. Recommending that the customer use extra rinse for these items for better results ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shortsville, NY 14548
Dave F
Job Details: 12/22/2021
F7E1 basket speed fault . Motor humming while trying to agitate or spin . Ohm out capacitor ohm open . Ordering capacitor W11428524; ordrng 1 W11428524 (Capacitor)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newark, NY 14513
Dave F
Job Details: 12/22/2021
Blower housing is rubbing the on the blower during start up . Adjusted the housing unit is no longer rubbing . Unit tested good . ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV04
Near Palmyra, NY 14522
Dave F
Job Details: 12/22/2021
Freezer section not maintaining temperature but fresh food section is . Ran unit in diagnostics. All thermistors passed . Tested heater in diagnostics tested good . Damper could have been stuck open and over cooling freshfood section water dispenser also stopped working water bladder may have been frozen . Ordering damper and control .; rqstng P&A on 1 W11317276 (diffuser) and 1 W11449482 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Farmington, NY 14425
Dave F
Job Details: 12/22/2021
Damper is Loud and may fail . Ordering new damper W10479155; rqstng P&A on 1 W10479155 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Irondequoit, NY 14609
James
Job Details: 12/22/2021
"Unit not cooling in ff section due to frozen evap. Energized heater in Diagnostics. Need control. Replaced control and defrosted evap and vents. One year warranty on repair ; used 1 Wpw10503278 (Jazz), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Newark, NY 14513
James
Job Details: 12/22/2021
Replaced valve and icemaker. Removed ice from fill tube and cycled manually. Icemaker filled properly. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Sodus, NY 14551
James
Job Details: 12/22/2021
Unit grinding while on. Inspected and found blower wheel unscrewed from motor shaft. Reattached blower wheel and tested. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB
Near Williamson, NY 14589
James
Job Details: 12/22/2021
Customer said they rescheduled appointment for January; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Ontario, NY 14519
James
Job Details: 12/22/2021
No cool. Fans not running. 12v to evap fan and 122v to condenser fan. Condenser fan has infinite resistance. Fan shorted control board. ; ordrng 1 W11449482 (Control) and 1 W10854034 (Condenser fan) and 1 WP2315549 (Fan evap)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Ontario, NY 14519
James
Job Details: 12/22/2021
Customer cancelled service
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW
Near Webster, NY 14580
James
Job Details: 12/22/2021
Customer has a nurse coming at the time of appointment and wants to reschedule. ; saved tckt
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Webster, NY 14580
James
Job Details: 12/20/2021
Complaint of upper broiler not functioning. F6 error for communication. Tested unit in Diagnostics and all elements functioning. Performed factory reset and checked for updates. Tested bake and broil. Unit functions properly. Customer is to monitor. If problem persists replace control W11294388 and ui W11399172
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Caledonia, NY 14423
Steve
Job Details: 12/20/2021
"Replaced control again and no power to broiler. Ordering harness, broiler, fuse and control; ordrng 1 W10856603 (Broiler) and 1 WP3196548 (Fuse) and 1 W11458879 (Harness) and 1 W11536794 (Control)"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Rochester, NY 14605
Evan
Job Details: 12/20/2021
Customer stating that unit was experiencing long dry times. Used vent test kit to measure airflow inside unit. Vent test kit showed that unit was testing for poor airflow on all dryers. Advised customer vent will need to cleaned in order for unit to operate correctly. Unit itself is heating as it should. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWC416F2W0
Near Rochester, NY 14621
Evan
Job Details: 12/20/2021
Replacing motor due to motor failing internally causing unit not to spin out correctly. Replaced motor. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near West Henrietta, NY 14586
Steve
Job Details: 12/20/2021
Found the element is shorted and heating all the time. Ordering element; ordrng 1 279838 (Element) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near West Henrietta, NY 14586
Steve
Job Details: 12/20/2021
"Sr#7732529720Found the washer went out of balance and did not stop when banging against the sides. Ordering control , shocks, gearcase, impeller . Ordering cabinet for damaged cabinet from failure. F9e2; rqstng P&A on 1 W11130238 (Control) and 1 W11219115 (Outer tub) and 1 W11130359 (Dampers) and 1 W11455453 (Gearcase) and 1 W10752283 (Impeller) and 1 W10677271 (Cabinet) and 1 W11190826 (Tub ring)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Webster, NY 14580
James
Job Details: 12/20/2021
"Replaced control, diode, and magnetron. Tested unit twice and verified operation. ; dspstn on spec-tagged invntry: 1 W10892389 CNTRL- ELEC"
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Penfield, NY 14526
James
Job Details: 12/20/2021
Unit not powering on. Found fuse blown. Bypassed fuse and tested pump. Need fuse. Gasket torn on fridge. Customer wants to replace themselves. Part drop off for fridge; ordrng 1 W10258275 (Fuse) and 1 Sh15 and 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Churchville, NY 14428
Dave L
Job Details: 12/20/2021
Sr7732529413 found unit cooling on since last visit. Pressurized with nitrogen to 135 pounds. Found a 30 pound loss after ten minutes. Installed dye drier and process stub. Pressure drop was significant after this. Removed nitrogen and re pressurized while on video chat with techline. Pressure began to hold. They recommended rescheduling after two weeks to re test for dye. Rescheduling customer. ; dspstn on spec-tagged invntry: 2 W11506638 STUB EXT 8 and 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Rochester, NY 14613
Dave L
Job Details: 12/20/2021
Adjusted door strike. Door closing properly.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Rochester, NY 14609
Dave L
Job Details: 12/20/2021
Unit not progressing though cycles due to the cold water supply being disconnected. Customer will ha e to have the cold water properly installed for proper operation. Replaced actuator that was also disconnected from cam. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Rochester, NY 14621
Dave L
Job Details: 12/20/2021
New door panel is damaged. ; ordrng 1 WPW10535776 (Glassdoor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Fairport, NY 14450
James
Job Details: 12/20/2021
Replaced rh gasket and icemaker. Found freezer gasket not sealing. Molded gaskets with heat gun and cycled icemaker.
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Henrietta, NY 14467
Steve
Job Details: 12/20/2021
Found the lid latch failed. Ordering latch. Paid in full; ordrng 1 WPW10482836 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Henrietta, NY 14467
Steve
Job Details: 12/20/2021
Replaced heater for special project. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KENMORE WASHER
Model 110.20232711
Near Irondequoit, NY 14617
Evan
Job Details: 12/20/2021
Replacing gear case due to unit making noise while in high spin. Bearing has failed causing issue with unit. Replaced gear case. Tested unit unit tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pittsford, NY 14534
Steve
Job Details: 12/20/2021
"Customer stated the freezer had off smell , like nail polish remover, to it. Found no smells in refigerator. Recommended baking soda to capture aromas and to cover all foods. Caulked the liner In between fresh food section and freezer for frost forming."
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Rochester, NY 14616
Evan
Job Details: 12/20/2021
Replacing control due to control failing to send voltage to bake and broil element. Replaced control. Tested unit unit tested good
We serviced a
AMANA RANGE
Model AER6603SFS2
Near Rochester, NY 14609
James
Job Details: 12/20/2021
Customer will get pop on return. Unit not powering on control due to l1 melted at terminal block. Need harness and power cord. ; ordrng 1 PT220 (Cord) and 1 W11501975 (Harness) and 3 WP3400029 (Nut)s
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Rochester, NY 14621
James
Job Details: 12/20/2021
"Light not working and oven not heating. Replaced bulb and igniter and tested. Unit functions properly. One year warranty on repair. ; used 1 8009 (Bulb), and 1 12400035 (Igniter) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HS00
Near Pittsford, NY 14534
Steve
Job Details: 12/20/2021
Replaced turntable shaft for broken shaft causing the turntable to not move. The microwave tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Irondequoit, NY 14617
James
Job Details: 12/20/2021
"Unit not defrosting. Energized heater in diagnostics. Called techline sr 7732523187. They said to replace the evap thermistor and if thats not it, problem may be wiring harness. Replaced thermistor and defrosted freezer. Customer is to monitor. ; used 1 Wpw10383615 (Therm) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Rochester, NY 14616
James
Job Details: 12/20/2021
Unit not filling with proper temperature water. Hot and cold reversed. Corrected hises and found cold water hose leaking. Replaced hoses customer supplied and leveled feet. Calibrated and tested. Unit functions properly.
We serviced a
AMANA DRYER
Model NGD4655EW1
Near Rochester, NY 14626
Evan
Job Details: 12/20/2021
Customer stated that unit would not heat. Found that thermal fuse tested open causing issue. Replaced fuse. Tested unit. Unit tested good ; used 1 Wp3392519 from stock
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Rochester, NY 14611
Evan
Job Details: 12/20/2021
Called techline due to ongoing issue with unit. Customer stated that since control has been replaced user interface will not interact correctly with control. Techline agent deemed unit non repairable
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Pittsford, NY 14534
Dave F
Job Details: 12/20/2021
"Replaced the gearcase ,slider and rotor . Calibrated unit and tested in auto diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model FFTR1821QW5A
Near Rochester, NY 14621
Evan
Job Details: 12/20/2021
Replacing all parts listed due to unit missing drawer and shelf being damaged. Replaced all parts. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW4
Near Rochester, NY 14620
Evan
Job Details: 12/20/2021
Replacing control panel due to unit being delivered with dent in top of panel. Replaced panel. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Rochester, NY 14610
Dave F
Job Details: 12/20/2021
Compressor pulling .7 amps .-19 on low side and 48 on high side . Equalization is 38 psi .filled unit with 140 psi with nitrogen looked over evap and all connections made at factory that are accessible spray with soap did not find any leaks . Called techline SR 7732528161 . Techline deemed unit unrepairable . Installed access valve and dye drier to get customer running in the mean time . Unit is now cooling temporary ; dspstn on spec-tagged invntry: 2 WPW10143759 DRIER-UV DYE and 2 W11504415 COUPLER BR 8.5X8
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB1
Near Mendon, NY 14506
Dave F
Job Details: 12/20/2021
Unit has blemish on glass cooktop ordering cooktop Holes for the door gasket were not aligned . Adjusted the alignment and installed door gaskets . Customer wondering about unit temperature pre heated oven to 350 and checked temperature . Temperature is good was 356 . Ordering cooktop W11178790; ordrng 1 W11178790 (cooktop)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Hilton, NY 14468
Dave L
Job Details: 12/20/2021
Washer door lock is working intermittently. Dispenser actuator error in diagnostics. Dispenser motor failing to actuate in diagnostics. Ordering lock and actuator ; ordrng 1 WPW10306374 (Lock) and 1 WPW10352973 (Actuator) and 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Canandaigua, NY 14424
Dave F
Job Details: 12/20/2021
Unit is working now but customer said that the unit leaked . Unit did not leak for me ran in auto diagnostics multiple times . Filled with hot water and tested good . Unit does not qualify for service pointers for dispenser or bellow . Bellow looked good no holes . Cleaned the glass between the bellow . customer needs to get video of leaking if it does .
We serviced a
WHIRLPOOL DRYER
Model LTE5243DQB
Near Rochester, NY 14607
Evan
Job Details: 12/20/2021
Customer stated that unit was producing noise during use. Stated that they did a load this past Saturday (12/18) and during load unit stopped producing noise. She found a quarter in the load that was causing issue. Inspected rollers belt and pulley to ensure all are in good working order. Unit tested good ; dspstn on spec-tagged invntry: 1 349241T ROLLER-SUPPORT 2PK
We serviced a
AMANA RANGE
Model AER6603SFW2
Near Hamlin, NY 14464
Dave L
Job Details: 12/20/2021
Customer concerned with melt burners cycling off before boil. Found burners working as designed. These burners are low wattage and will not be able to boil large quantities of water quickly. Calibrated oven temperature and reseated door hinge that was keeping left side of the door open slightly. Testing ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEB6
Near Victor, NY 14564
Steve
Job Details: 12/20/2021
Found the refrigerator with lights on but nothing else going on. Restarted the refrigerator and everything started to work. Quoted for user interface and control. ; rqstng P&A on 1 W11035752 (Control) and 1 WPW10337912 (User interface) and 1 Sh15 (Shipping)
We serviced a
JENN AIR COOKTOP
Model JIC4430XS0
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/20/2021
Replaced module for f 47 error code and not heating on right burners. The cooktop tested good. ; dspstn on spec-tagged invntry: 1 W10857232 MODULE
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HPS02
Near Spencerport, NY 14559
Dave L
Job Details: 12/13/2021
"Replaced evaporator and compressor due to unit cooling poorly. Unit had a full frost pattern after repair. Unit tested ok. ; dspstn on spec-tagged invntry: 1 WPW10608485 EVAP 1 W11504415 COUPLER BR 8.5X8 , 1 W11504429 COUPLER BR 7.5X 6 , 1 W11504431 COUPLER 7.5X5 BR , and 2 WPW10143759 DRIER-UV DYE , used 1 W11504445 (5-4), 2 W11504416 (8.5-6), 1 W11506619 (8mm), 1 W11504436 (6-1.8), 1 W11506620 (8mmalum), and 1 W11504445 (5-5) from stock"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS02
Near Webster, NY 14580
James
Job Details: 12/13/2021
Replaced water line and tested. Unit still leaking from dispenser area. Need door. ; ordrng 1 W11518741 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Webster, NY 14580
James
Job Details: 12/13/2021
Replaced lid and tested ran calibration cycle successfully.