We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rochester, NY 14618
Dave F
Job Details: 06/05/2023
Unit not heating . Igniter glows but do not smell any gas. Ordering gas valve . Try gas coils first. Valve is on back order ; ordrng 1 W11652257 (Gas valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Salina, NY 13090
Chuck G
Job Details: 06/05/2023
"Unit not cooling. Compressor drawing .69 amps. Evaporator has no frost pattern, discharge line is cold to the touch indicating a SS leak. Ordering compressor W10779331, evap WP2188822 and lokrings ; ordrng 1 W10779331 (Compressor) and 1 WP2188822 (Evap) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11504415 (8.5/8 suction) and 1 W11506619 (8nk) and 1 W11506620 (8nk evap repair) and 1 W11506621 (6NK) and 1 W11504447 (5/1.8) and 1 W11504436 (6/1.8) and 1 W11504445 (5/4) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W11506623 (5NK) and 1 W11504422 (8/2.2) and 1 W11504423 (8/2) and 1 W11504424 (8/1.8) and 1 876765 (Tube kit) and 1 W11504434 (6/2) and 1 W10898074 (Lokring prep)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14613
James
Job Details: 06/05/2023
Replaced mullion and freezer fan. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Caledonia, NY 14423
Dave F
Job Details: 06/05/2023
Ice maker not producing ice. Replaced ice maker and leveled unit for ice bridging . Unit tested good
We serviced a
GE DRYER
Model GFD14ESSN1WW
Near Honeoye, NY 14471
Jeremy
Job Details: 06/05/2023
"Unit making excessive scraping noise. Found right side panel dented and drum is rubbing on panel causing noise. Bent panel so drum clears, unit now running properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/05/2023
Compressor making buzzing noise and tripping overload. Ordering compressor and drier in accordance with SP W11634348. S-code S71162; ordrng 1 W11370574 (COMPRESSOR) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11506635 (Access Valve) and 1 W11504416 (8.5/6) and 1 W11109499 (Drier) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/05/2023
"Unit excessively loud during spin. Found balance ring is not fully secured to basket. Ordering basket.; ordrng 1 W11513243 (Basket), dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION"
We serviced a
GE RANGE
Model JVM3162DJ3BB
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/05/2023
Cooling fan runs continuously after using microwave. Found cooling fan positioned incorrectly. Unable to uninstall microwave due to the way it is installed. Customer will need to have microwave removed in order to position blower correctly.; schdld next appmnt for 6/12 MON !
We serviced a
JENN AIR OVEN DOUBLE
Model WW2780B
Near Victor, NY 14564
Jeremy
Job Details: 06/05/2023
Lower oven does not preheat and shuts off when trying to start. Upper oven does not read correct temp. Unit needs new control and sensor. Control is no longer available. Unit is not repairable.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/05/2023
"Unit not heating properly. Found bake element tests open. Replaced bake element and calibrated oven to 0 temp offset. Unit checks good.; ordrng 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/05/2023
Unit leaking from door on left side. Found tub gasket warped in corner. Ordering tub gasket and door seal.; ordrng 1 W11483553 (GASKET) and 1 W11664713 (Door Seal)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Irondequoit, NY 14617
James
Job Details: 06/05/2023
Hot water not filling. Cleaned valve screens and replaced hoses. Calibrated unit successfully. ; used 1 8212545rp (Hoses) from stock
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Dansville, NY 14437
Jeremy
Job Details: 06/05/2023
Lint screen gets stuck in duct when pulling it out due to duct being warped. Ordering trap duct.; ordrng 1 WE03X25275 (Trap Duct)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Leicester, NY 14481
Dave F
Job Details: 06/05/2023
Replaced ice maker and cycled . Unit tested good
We serviced a
WHIRLPOOL COOKTOP
Model WFG525S0JS2
Near Brockport, NY 14420
Dave L
Job Details: 06/05/2023
Customer is getting f1-e0 control failure. Ordering control. A; ordrng 1 W11159621 (Control) and 1 W10833885 (Sensor)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Spencerport, NY 14559
Dave L
Job Details: 06/05/2023
Found dent in new panel at the top left corner re ordering panel.; ordrng 1 W10671878 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Chuck G
Job Details: 06/05/2023
"Customer stated that unit is not always starting when she pushes the start button on UI, it takes a while. I verified the issue, no codes. Ordering encoder W11481116 and control W11513246; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Geneseo, NY 14454
Jeremy
Job Details: 06/01/2023
"Unit has D36 error again. Error not listed in tech sheet. Called techline, stuck key error code. Ordering button bad.; ordrng 1 W10198147 (Button Pad)"
We serviced a
WHIRLPOOL WASHER
Model Wfw5620hw2
Near East Rochester, NY 14445
Andres V
Job Details: 06/01/2023
Tested detergent pump on a diagnostic cycle pump is getting power but is not functioning correctly.. Unit needs new pump. ; ordrng 1 W11321036 (Detergent pump assem)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Syracuse, NY 13205
Chuck G
Job Details: 06/01/2023
Customer stated that unit is not making ice after turning it off for sometime but when it was working the ice maker bin was overflowing. I verified that water is going to unit. IM tested bad. Ordering ice maker W11565638. ; ordrng 1 W11565638 (Ice maker)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Syracuse, NY 13205
Chuck G
Job Details: 06/01/2023
Customer stated that unit would not start a cycle. I could not get into diagnostics because control was dead. Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MWWB765FW4
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/01/2023
Sheet stuck in agitator. I removed sheet and agitator. Inspected agitator and it tested good. No codes i calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about mixed loads and cycle selection. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fairport, NY 14450
James
Job Details: 06/01/2023
"Replaced filter drier and attempted to replace compressor. Lokring broke in half on compressor stub. Need compressor and fittings. ; ordrng 1 W11580057 (Compressor) and 2 W11506635 (access)s and 1 W11504416 (8.5*6) and 1 W11504431 (5*7), dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR and 1 W11506619 COUPLER BR 8"
We serviced a
GE DISHWASHER
Model GSC3500D55BB
Near Perry, NY 14530
Dave F
Job Details: 06/01/2023
Replaced wash motor . Tested unit . Tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Hilton, NY 14468
Dave L
Job Details: 06/01/2023
Replaced noisy drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Brockport, NY 14420
Dave L
Job Details: 06/01/2023
Evap fan will not run causing ice build up at evap inlet. Diagnostics will not energize fan. Replaced fan and ordering control. Removed ice from evap. ; rqstng P&A on 1 WPW10356039 (Control)
We serviced a
KITCHENAID DISHWASHER
Model NDHXNSI
Near Rochester, NY 14626
Dave L
Job Details: 06/01/2023
Customer canceled at the door. No reschedule ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE REFRIGERATOR
Model 10651189111
Near Rochester, NY 14612
Dave L
Job Details: 06/01/2023
Replaced covered and defrosted evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, NY 14450
James
Job Details: 06/01/2023
Pressure equal at 7 psi. High 75/low-9. Evap has half frost pattern. Pressure tested to 140. Lost 2psi in 15 min. Called techline. Sr7736539458 non repairable ; used 1 8070 (R600) from stock
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/01/2023
"Customer stated that door is not closing, rollers are missing from both rack and trim is falling off from door. After inspection unit i found bottom rollers are all missing wheels, fold down tine is not staying in place and laminate on UI is separating allowing water/steam to get into the UI. I leveled unit so the door closes correctly. Ordering roller kits, roller covers, indexer, rack clips and UI; rqstng P&A on 2 WD28X27241 (Right roller kit)s and 2 WD28X27241 (Left roller kit)s and 2 WD12X10438 (Right roller cover)s and 2 WD28X27241 (Left roller cover)s and 2 WD28X20166 (Indexer)s and 2 WD12X20171 (Lower rack clip)s and 1 WD21X25371 (UI console)"
We serviced a
GE REFRIGERATOR
Model PWE23KYNGFS
Near Victor, NY 14564
Dave F
Job Details: 06/01/2023
Found leak on one of the couplers . Coupler was seated right but still leaked . Replaced coupler and vacuumed unit and recharged. Unit tested good if problem persists reorder compressor and fittings .
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Rochester, NY 14626
Dave L
Job Details: 06/01/2023
Lid not unlocking but is getting energized. Ordering latch; ordrng 1 WH08X32657 (Lock)
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Pittsford, NY 14534
Andres V
Job Details: 06/01/2023
heating element has no continuaty also checked hi temp fuse. Fuse checked good. Unit needs new heating element ; ordrng 1 WP8544771 (Heating element)
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near West Henrietta, NY 14586
Dave F
Job Details: 06/01/2023
Unit is not heating . Has 240 volts. Control wont go into diagnostics. Unit needs control ; ordrng 1 W11602268 (Control)
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Fairport, NY 14450
Andres V
Job Details: 06/01/2023
Found pulley causing a squeaking noise. Used repair kit and replaced pulley and rollers. ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8620HW0
Near Rochester, NY 14617
Dave L
Job Details: 06/01/2023
"Replaced worn idler and rollers. Tested ok.; used 1 349241T (Rollers), and 1 279640 (Idler) from stock"
We serviced a
MAYTAG DRYER
Model MEDC200XW0
Near Irondequoit, NY 14617
Dave L
Job Details: 06/01/2023
"Found heater shorted to ground with an open thermal fuse. Replaced heater and fuse. Tested ok. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Clay, NY 13041
Chuck G
Job Details: 06/01/2023
"Customer stated that right front burner is not igniting all the time. After inspecting unit i found debris on the burner and igniter, i cleaned/removed the debris. I tested burner 10+ times and the burner tested good. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Hamlin, NY 14464
Dave L
Job Details: 06/01/2023
The unit is not completing cyclesProperly because the drain hose is installed laying on the floor. The washer can not fill up properly like this. The customer is going to have to install a stand pipe to install the drain hose per installation instructions
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brewerton, NY 13029
Chuck G
Job Details: 06/01/2023
Customer stated that items are freezing in the fresh food compartment. After inspecting unit i found that the damper is stuck in an open position. Ordering air diffuser W11236851; rqstng P&A on 1 W11236851 (Air diffuser)
We serviced a
GE REFRIGERATOR
Model GFD28GSLDSS
Near Webster, NY 14580
James
Job Details: 06/01/2023
"Fan stalls out. Led dead in center of ceiling. Need fan and leds. ; rqstng P&A on 2 WR55X25754 (Led)s, ordrng 1 WR60X10352 (Fan)"
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Victor, NY 14564
Andres V
Job Details: 06/01/2023
"Replaced glass, shaft and roller. Tested it out and had customer listen as well. We did not hear any noises."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hamlin, NY 14464
Dave L
Job Details: 06/01/2023
Found a broken wire at the drain pump preventing the unit from completing cycles. Repaired wire. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Palmyra, NY 14522
Andres V
Job Details: 06/01/2023
Unit has a weak frost pattern. Unit has a leak in evaporator I believe. It is freezing in the fresh food and not freezing items in freezer. ; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11506635 (Access valve) and 1 W11562258 (Evaporator) and 1 W11504419 (8/7) and 1 W11504449 (4/2) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504449 (4/2)
We serviced a
GE RANGE
Model P2B935YP1FS
Near Farmington, NY 14425
Andres V
Job Details: 06/01/2023
Inner clip of the knob fell off. I put clip back in knob and put knob back on range. You can now turn on and off the burner.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Geneseo, NY 14454
Jeremy
Job Details: 06/01/2023
"Customer stated fill valve was damaged and sprayed water all over console. Called techline, advised to replace coin slot interface and temp selector. Ordering selector and interface.; ordrng 1 WPW10491734 (Interface) and 1 WPW10285518 (Temp Switch)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Hamlin, NY 14464
Dave L
Job Details: 06/01/2023
The evaporator thermistor was reading 50 degrees while covered in ice. Replaced thermistor and removed frost from evaporator. ; used 1 WPW10383615 (Thermistor) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bridgeport, NY 13030
Chuck G
Job Details: 06/01/2023
Burning smell and drum not spinning. After inspecting unit i found that the belt had broken. Replaced dryer repair kit. Unit tested good ; used 1 4392065 (Dryer repair kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Livonia, NY 14487
Jeremy
Job Details: 06/01/2023
"Customer concerned about smell coming from tub. Explained that due to lack of use unit will develop a smell, unit is only being used during spring and summer. Advised using clean washer cycle with affresh tablets to help get rid of smell. Bellows and dispenser have some discoloration but can't guarantee replacing will make smell go away. Customer opting to purchase new unit."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ7
Near Livonia, NY 14487
Jeremy
Job Details: 06/01/2023
"Replaced control, UI and magnetron for not heating and time display resetting. Unit checks good."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Rush, NY 14543
Jeremy
Job Details: 06/01/2023
"Unit has F2E1 error for stuck key. Inspected wire connectors, found no loose connections. Replaced console assembly, unit checks good."
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Fairport, NY 14450
Andres V
Job Details: 06/01/2023
Installed new control but would still not come on. Called GE techline and was informed that power goes through the magnatron fuse which tested open. Unit needs new magnatron with fuse.. 10264308; ordrng 1 WB49X45009 (Mgt kit) and 1 WB26X35681 (Vent)
We serviced a
GE DISHWASHER
Model CDT845P4N5W2
Near Fairport, NY 14450
Andres V
Job Details: 06/01/2023
"Replaced UI and harness. Tested unit, unit is working properly. Suggested customer turns on hot water before running the dishwasher to prime the line with hot water."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Utica, NY 13502
Chuck G
Job Details: 06/01/2023
Helped install tub assembly.
We serviced a
GE MICROWAVE
Model JNM7196SK6SS
Near Farmington, NY 14425
Jeremy
Job Details: 06/01/2023
Replaced latch board for faulty door switch. Unit still turns on when door is closed. Ordering control.; ordrng 1 WB56X35707 (Control)
We serviced a
AMANA DRYER
Model NGD5800HW2
Near Ontario, NY 14519
James
Job Details: 06/01/2023
Replaced ui and tested. Unit functions properly.
We serviced a
GE REFRIGERATOR
Model PVD28BYNDFS
Near Webster, NY 14580
James
Job Details: 06/01/2023
Doors uneven. Door gasket backward on rh door. Found spray foam sticking out of freezer door. Adjusted doors and corrected gaskets. Doors sealing properly.
We serviced a
WHIRLPOOL DRYER
Model LE7680XMW0
Near Rochester, NY 14610
Andres V
Job Details: 06/01/2023
Found element hearing testing bad for continuaty. Replaced it and tested it. Unit is heating properly. Suggested customer gets a vent cleaning.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/01/2023
F8E4 error for float switch. Found no evidence of water in drip tray or under unit. No discoloration of insulation behind toe kick or on door panel. No evidence of damaged wires. Unit completed diagnostic cycle without error. Unit operating as expected. Customer to monitor.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Webster, NY 14580
James
Job Details: 06/01/2023
"Replaced hinges, convection element, glass, and harness. Tested oven in Diagnostics and everything passed. Customer is to monitor temperature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Webster, NY 14580
James
Job Details: 06/01/2023
"Sealed system R134aUnit intermittent not cooling. Tested and once compressor gets hot, it wont start and makes grinding noise. Need compressor. ; ordrng 1 WPW10466675 (Compressor) and 2 W11504416 (8.5*6)s and 1 W11504436 (6*1.8) and 2 W11504433 (6*4)s and 1 W11504431 (5*7) and 2 W11504420 (8*6)s"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ03
Near Brighton, NY 14610
James
Job Details: 06/01/2023
Replaced ui and air tower. Opened middle vent in styrofoam. Customer is to monitor temperature.
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Avon, NY 14414
Jeremy
Job Details: 06/01/2023
"Unit is extremely loud during spin due to faulty bearing. Quoted for repair, customer elected to not repair and will purchase new unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Lima, NY 14485
Dave F
Job Details: 05/31/2023
"Customer was unavailable, rescheduled ; schdld next appmnt for 6/29 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Victor, NY 14564
Dave F
Job Details: 05/31/2023
Helped 58 with sealed system
We serviced a
GE DISHWASHER
Model GDT665SMN8ES
Near Shortsville, NY 14548
Andres V
Job Details: 05/31/2023
I was able to clear board and start unit but then gave me same error code. Took off panel and saw blinking green light blinking 1x per second which is a communication error. ; ordrng 1 WD21X32059 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Spencerport, NY 14559
Dave L
Job Details: 05/31/2023
The unit is displaying water level system error. Found significant suds build up when running diagnostics. The suds are tripping the pressure sensor and causing the unit to goninto drain lockout. Multiple clean washer cycles will need to be run to clear excess suds.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ontario, NY 14519
James
Job Details: 05/31/2023
Unit gets stuck when switching from agitate to spin. Found wire connector loose inside actuator. Replaced actuator and calibrated. Ran quick wash successfully. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Geneva, NY 14456
Andres V
Job Details: 05/31/2023
Ice maker tried to cycle and went about half way then stopped. Unit needs new ice maker. ; ordrng 1 W11546935 (Ice maker)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Ontario, NY 14519
James
Job Details: 05/31/2023
Unit developed an odor inside tub and motor is louder than it used to be. No error codes. Ran Diagnostics and found moror vibrating causing noise. Need sump assembly. ; rqstng P&A on 1 WPW10591570 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Syracuse, NY 13224
Chuck G
Job Details: 05/31/2023
Replaced compressor. Vacuumed unit down to 500 microns. Charged unit with 68 grams of R600a. Evaporator has a frost pattern. Explained to customer to give the unit 24 hours to get to temp. Left IM with customer. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Lima, NY 14485
Jeremy
Job Details: 05/31/2023
Replaced spray arm and diverter cover for spray arm coming detached and unit leaking. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW1
Near Chili, NY 14514
Dave L
Job Details: 05/31/2023
Changed detergent concentration setting for customer
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ
Near Fayetteville, NY 13066
Chuck G
Job Details: 05/31/2023
Found that the left side support rope had broken. I could find no obstructions that could cause rubbing on the rope. Unit tested good
We serviced a
AMANA RANGE
Model n/a
Near Syracuse, NY 13205
Chuck G
Job Details: 05/31/2023
Upon arrival unit was not on-site at the rent a center and its located at the customers home out of our service area. Store will call in another dispatch when the unit is on-site.
We serviced a
WHIRLPOOL WASHER
Model WTW6600SB2
Near Rochester, NY 14624
Dave L
Job Details: 05/31/2023
Unit will not complete cycles. Found basket seized to shaft in spin position. Basket will not float to agitate. The suspension has failed as a result of the spin failure. Unit needs an bearing and suspension. RpsSensor is damaged. Customer declined to repair.
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Williamson, NY 14589
James
Job Details: 05/31/2023
Unit not drying completely and certain cycles not working. Timer is stripped and doesn't line up with cycle on panel. Verified unit heating. ; ordrng 1 WE04X24551 (Timer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Rochester, NY 14618
Dave L
Job Details: 05/31/2023
Found clog in drain tube causing an intermittently leak into the machine compartment. Removed and cleaned tube. Drain pan kit recommended but declined.
We serviced a
GE WASHER
Model GTW500ASN0WS
Near Williamson, NY 14589
James
Job Details: 05/31/2023
Unit wont agitate. Clutch is worn and gearcase is leaking oil. Unit is loud in spin. Need gearcase and clutch parts. ; rqstng P&A on 1 WH02X10363 (Nut) and 1 WH03X33731 (Gearcase) and 1 WH05X24185 (Clutch) and 1 WH03X32097 (Pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Victor, NY 14564
Jeremy
Job Details: 05/31/2023
Pressurized unit with 140 PSI nitrogen. Unable to locate leak. Installed dye drier and charged unit. Unit is cooling with good frost pattern. Scheduling follow up to check for dye. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Syracuse, NY 13219
Chuck G
Job Details: 05/31/2023
Replaced door switch. Explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Syracuse, NY 13208
Chuck G
Job Details: 05/31/2023
Called/texted customer when i was 20 minutes away. Upon arrival no one was home. Waited 15 minutes and tagged door ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14624
Dave L
Job Details: 05/31/2023
The washer is leaking through the Gearcase seal and has a stripped hub. Transmission spline is too corroded to replace hub. Quoted for gear case. Customer declined to repair h IP
We serviced a
JENN AIR DISHWASHER
Model JDB9200CWS2
Near Rochester, NY 14610
Dave L
Job Details: 05/31/2023
Unit was installed pitched forward. Right hand link is broken. Ordering link. ; ordrng 1 8194001 (Link) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Geneva, NY 14456
Andres V
Job Details: 05/31/2023
"Power cord was damaged during delivery, replaced power cord."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/31/2023
Customer stated that FF light not working. Led is getting the proper voltage and door switch tested good. Led tested bad. Replaced led. Unit tested good
We serviced a
GE FREEZER
Model FUF17SMREWW
Near Savannah, NY 13146
James
Job Details: 05/31/2023
Unit not cooling. Fan not running. 5v to fan. Need evaporator fan. ; ordrng 1 WR60X35365 (Fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KTRP22EMWH01
Near Pittsford, NY 14534
Jeremy
Job Details: 05/31/2023
"Replaced icemaker for leaking, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Sodus, NY 14551
James
Job Details: 05/31/2023
Unit leaking intermittent at rear of cabinet. Tightened hoses and secured drain hose. Ran quick wash and found no leaks. Customer is to monitor.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near Ontario, NY 14519
James
Job Details: 05/31/2023
Replaced regulator and gas line. Tested with soap solution and gas leak detector. Found no issues.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Jordan, NY 13080
Chuck G
Job Details: 05/31/2023
"Console not working. Upon arrival UI was not responding or powering on, drum light works when door is open. Thermal fuse tested good. Found loose UI connection on the control, uninstalled and reinstalled connector. UI is now functioning as intended. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newark, NY 14513
Andres V
Job Details: 05/31/2023
"Replaced board, calibrated unit and tested it on a diag cycle. Unit is working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, NY 14513
Andres V
Job Details: 05/31/2023
Showed customer the new two step process of starting a cycle he was unaware and unit would not start.
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Palmyra, NY 14522
Andres V
Job Details: 05/31/2023
"Panel came off during delivery, I adjusted clips and put panel back on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Victor, NY 14564
Jeremy
Job Details: 05/31/2023
Ice maker leaking from mould into module and ice container. Ice container cracked from ice build up. Ordering ice container and ice maker.; rqstng P&A on 1 WPW10300022 (Icemaker) and 1 WPW10670845 (Ice Container)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Victor, NY 14564
Jeremy
Job Details: 05/31/2023
Replaced LED module for strobing. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/31/2023
Replaced console and overlay for moisture in UI and not starting cycles. Unit checks good.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Palmyra, NY 14522
Andres V
Job Details: 05/31/2023
Customer rescheduled; schdld next appmnt for 6/7 WED !
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Lima, NY 14485
Jeremy
Job Details: 05/31/2023
"Unit making loud intermittent squealing noise. Called techline and sent video, advised to replace condensate pump. SR 7736523644; ordrng 1 W11551760 (Pump) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Macedon, NY 14502
Andres V
Job Details: 05/31/2023
Third level rack mount broke off. Unit needs new mount. ; ordrng 1 W11551395 (Mount)