We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB1
Near Pittsford, NY 14534
Jeremy
Job Details: 06/12/2023
Replaced tub gasket for leaking. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13214
Chuck G
Job Details: 06/12/2023
Dishwasher leaking. Unit had bad heater. Replaced heating element. Ran a diagnostic cycle is which the unit operated as intended. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Syracuse, NY 13210
Chuck G
Job Details: 06/12/2023
"Customer stated that UI is not responding to commands, no lights. Verified issue. After inspecting unit i found that the neutral wire on the terminal block was loose causing a bad connection, i uninstalled and reinstalled neutral wire and checked all other connections. No codes. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brockport, NY 14420
Dave L
Job Details: 06/12/2023
Start knob was too close to console preventing the switch from closing. Pulled knob out and the dryer tested good. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Hilton, NY 14468
Dave L
Job Details: 06/12/2023
Replaced control due to ACU fault error. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Rochester, NY 14610
James
Job Details: 06/12/2023
Replaced lower spray arm and tested. Diverter us stuck and not allowing bottom spray arm to rotate. Need sump assembly. ; ordrng 1 W10861526 (Sump)
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Pittsford, NY 14534
Jeremy
Job Details: 06/12/2023
"Replaced timer, and noticed burning smell. Found terminal block burned up. Ordering terminal block, customer to purchase new cord. ; ordrng 1 WE4M525 (Terminal Block)"
We serviced a
WHIRLPOOL RANGE
Model MGT8775XS01
Near Hilton, NY 14468
Dave L
Job Details: 06/12/2023
Cleaned obstructed broil burner tube that was preventing proper flame. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
James
Job Details: 06/12/2023
Unit not making ice. Icemaker test passed. Filled icemaker manually and tested optical sensors. Replaced control and set to fast ice. Credit icemaker on previous job.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB7
Near Fairport, NY 14450
James
Job Details: 06/12/2023
Unit intermittent to leak. Found vent is leaking inside door. Customer wants to replace insulation and filter also. ; ordrng 1 W11126003 (Insulation) and 1 Sh15 and 1 WPW10329609 (Vent) and 1 W10872845 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Fairport, NY 14450
Jeremy
Job Details: 06/12/2023
"Icemaker not making ice. Found water has leaked into module and froze up. Replaced icemaker, manually cycled. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14612
Dave L
Job Details: 06/12/2023
Replaced ff ice maker fill tube heater and UI due to no ice. Customer to monitor after 24 hours . Power cycled unit. ; dspstn on spec-tagged invntry: 1 W11092503 PANEL-UI
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 06/12/2023
Replaced sump for wash motor not running. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, NY 14616
Dave L
Job Details: 06/12/2023
Customer concerned with abnormal thumping noise durring wash cycle. Found the the drain hose had shifted and was making contact with the rear of the cabinet during spin. This was causing the noise. Adjusted hose. Secured tub ring that was not properly seated on outer tub. Unit tested ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Camillus, NY 13031
Chuck G
Job Details: 06/12/2023
Customer stated that unit was shaking on there first cycle. No codes. Ran a diagnostic cycle in which the unit operated as intended. Suspension and tub tested good. I explained to the customer about cycle selection and how to load the unit. Left part with customer. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model Wfw5620hw2
Near East Rochester, NY 14445
Jeremy
Job Details: 06/12/2023
"Second man unavailable, called and rescheduled.; schdld next appmnt for 6/16 FRI AM"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Rochester, NY 14616
Dave L
Job Details: 06/12/2023
Replaced DSI control due to unit not energizing the gas valve. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Chuck G
Job Details: 06/12/2023
Replaced encoder and control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Walworth, NY 14568
James
Job Details: 06/12/2023
"Unit squeaking during cycle. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 4392067 REPAIR KIT , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Ontario, NY 14519
James
Job Details: 06/12/2023
"Replaced acu, ui, and vent fan. Ran Diagnostics successfully."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Ontario, NY 14519
James
Job Details: 06/12/2023
Unit intermittently does droning noise. Inspected unit and noise went away when adjusting feet to pull out unit. Left unit in place. Customer is to monitor. If problem persists order sealer gum and foam.
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Webster, NY 14580
James
Job Details: 06/12/2023
"Unit squeaking and lint filter clip broken. Quoted filter housing. Replaced belt and rollers. Cleaned lint. Unit functions properly. One year warranty on repair. ; ordrng 1 Sh15, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
James
Job Details: 06/12/2023
Replaced harness and tested user interface.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT351SFYW00
Near Greece, NY 14616
Dave L
Job Details: 06/12/2023
The unit is not cooling properly installed due to a low side leak. Quoted for evaporator. Customer declined to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14624
Dave L
Job Details: 06/12/2023
Replaced auger motor due to broken shaft. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Geneseo, NY 14454
Dave L
Job Details: 06/12/2023
"Replaced compressor and drier due to locked rotor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11506635 VALVE 1/4' , 1 WPW10143759 DRIER-UV DYE , 2 W11504413 COUPLER , and 2 W11504414 COUPLER BR 10X6"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/08/2023
Customer stated that unit will not start a cycle. No codes. I started a diagnostic cycle but upon the filling of hot water the unit just stopped and buttons became unresponsive. Ordering control W11513246 and encoder W11481116; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Clay, NY 13041
Chuck G
Job Details: 06/08/2023
Customer stated that light switch is broken. Verified issue. Replaced switch. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Clay, NY 13041
Chuck G
Job Details: 06/08/2023
Customer stated that unit is not draining. Error code F9E1-long drain. Upon arrival unit was filled with water. After inspecting unit i found that the drain hose tested bad. I quoted customer to replace the drain hose but they declined the repair. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Clay, NY 13088
Chuck G
Job Details: 06/08/2023
"Customer stated that oven gasket is hanging down. Verified the issue. After inspecting i discovered that 2 of the right side gasket clips are not snapped in place, i installed the gasket clips. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Syracuse, NY 13057
Chuck G
Job Details: 06/08/2023
Customer stated that unit will not start a cycle after putting quarters in it. Error codes F5E1-lid switch fault. I ran a diagnostic cycle in which the unit operated as intended. I tried calibrating unit but it would not calibrate due to the lid not locking. I ran another diagnostic cycle in which the lid did not lock. Lid lock tested bad. Replaced lid lock WPW10482836. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Syracuse, NY 13206
Chuck G
Job Details: 06/08/2023
Customer canceled service at the door when i explained to them that they would be responsible for the service call fee and any parts & labor
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Syracuse, NY 13205
Chuck G
Job Details: 06/08/2023
Customer stated that door gasket has a rip in it. Verified issue. Replaced door gasket. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Syracuse, NY 13204
Chuck G
Job Details: 06/08/2023
"Customer stated that unit is not powering on. After inspecting unit i found that the thermal fuse tested good and the unit only has one leg of 240v going to it. I explained to the customer that she has an electrical issue and needs to contact an electrician. I also found found that door hinge was loose , tightened hinge screws. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Syracuse, NY 13204
Chuck G
Job Details: 06/08/2023
"Unit not cooling. Compressor is turning on and immediately shutting off, drawing 2.28 amps. Ordering compressor W11370574 and Lokrings ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504420 (8/6) and 2 W11504431 (7/5)s and 1 W11506635 (Charging valve)"
We serviced a
GE RANGE
Model JB256DM2WW
Near Conesus, NY 14435
Dave F
Job Details: 06/08/2023
Front left element not getting hot . Ordering element ; rqstng P&A on 1 WB30X31058 (6 surface burner wit)
We serviced a
GE DRYER
Model GFD45ESSM0WW
Near Victor, NY 14564
Dave F
Job Details: 06/08/2023
Door switch was broken on unit would not let it turn on . Replace door switch unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fairport, NY 14450
James
Job Details: 06/08/2023
"Replaced compressor and lokring is leaking. Cant remove with out damage to compressor. ; ordrng 1 W11580057 (Compressor), dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR 1 W11504416 COUPLER BR 8.5X6 , and 2 W11506635 VALVE 1/4"
We serviced a
GE DISHWASHER
Model GDP645SYN8FS
Near Fairport, NY 14450
James
Job Details: 06/08/2023
Replaced control and tested heater in Diagnostics cycle. Unit functions properly.
We serviced a
AMANA DRYER
Model NGD5800HW2
Near Ontario, NY 14519
James
Job Details: 06/08/2023
Lowes swapped out dryer with different one. New one is GE.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14625
James
Job Details: 06/08/2023
Replaced icemaker and it filled once installed.
We serviced a
AMANA DRYER
Model NGD5800HW2
Near Ontario, NY 14519
James
Job Details: 06/08/2023
Lowes swapped out dryer with different one. New one is GE.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Ontario, NY 14519
James
Job Details: 06/08/2023
Unit screeching. Rollers worn. Replaced belt and rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
James
Job Details: 06/08/2023
"Unit was off for 2 days and turned on by itself but now icemaker not cycling. Found pantry ui harness damaged and ui corroded to door harness. Disconnected ui and harness at door. Need door, harness, ui, and icemaker. ; ordrng 1 W10815671 (Door pantry) and 1 W11170612 (Harness) and 1 W11577195 (Icemaker)"
We serviced a
WHIRLPOOL OVEN
Model wos31es0js01
Near Webster, NY 14580
James
Job Details: 06/08/2023
Unit tripped circuit breaker. Reset breaker and preheated oven. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pittsford, NY 14534
Dave F
Job Details: 06/08/2023
Unit has a DC short in the system causing it to turn off . Was able to get unit to fail suspect its the LED board as customer says they are slow to turn on . Unplugged LED board and customer will monitor. Ordering board. Last trip was for LED bulb in freezer . Different issue charged service call and part .; ordrng 1 W10830288 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model UNAVAILABLE
Near Webster, NY 14580
James
Job Details: 06/08/2023
Customer said unit started cooling on its own and needs to cancel. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA0
Near Rochester, NY 14618
Dave F
Job Details: 06/08/2023
Dishwasher is made to have a panel and doesnt have one at the moment . Springs are designed for extra wait so it is harder to open without the panel . Customer will seek a cabinet panel for dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, NY 14624
Dave F
Job Details: 06/08/2023
Damper is making noise. Ordering damper and tightened door handles .; ordrng 1 WPW10479155 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14624
Dave F
Job Details: 06/08/2023
"Wires corroded in the door harness causing the unit to shut off . Ordering door and UI . Unplugged UI and unit started to work normally ; rqstng P&A on 1 W10815669 (dor-fip ss), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Scottsville, NY 14546
Dave F
Job Details: 06/08/2023
No error codes on unit . Ran auto test unit is working properly. Calibrated unit and tested again . Unit tested good needed to be calibrated.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Geneseo, NY 14454
Dave F
Job Details: 06/08/2023
Replaced water valve and control for not going through rinse. Calibrated unit and tested good
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Cicero, NY 13039
Chuck G
Job Details: 06/07/2023
Customer stated that unit is not agitating. Error code F0E3-overload. After inspecting unit i found that the actuator is not shifting. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/07/2023
Unit not cooling and freezer door does not close. Excessive frost on upper part of evaporator and fan blade frozen in ice. Left slider out of alignment causing door to stay ajar causing frost and ice build up. Defrosted unit and aligned sliders properly. Removed icemaker from unit at customer request. Door now closing properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fairport, NY 14450
Jeremy
Job Details: 06/07/2023
Lights and UI turn off randomly. Tested all components in diagnostics. Found that LEDs do not always turn on instantly. Ordering LED board and control for erratic behavior.; rqstng P&A on 1 WPW10675033 (Control) and 1 W10804160 (LED board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brewerton, NY 13029
Chuck G
Job Details: 06/07/2023
Replaced air diffuser. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 06/07/2023
"Unit leaking from left side of door and water is in drip tray. Tub gasket warped, and unit sitting low on left side. Replaced tub gasket and adjusted left side leveler to level unit. Unit checks good."
We serviced a
WHIRLPOOL WASHER
Model Wfw5620hw2
Near East Rochester, NY 14445
Jeremy
Job Details: 06/07/2023
"Stacked pair, unable to perform repair without removing dryer. Rescheduling for 2 man job.; schdld next appmnt for 6/12 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Geneva, NY 14456
James
Job Details: 06/07/2023
"Replaced drier and start relay from compressor kit. Installed Access port. Pressure tested to 140psi for 10 minutes. Recharged unit. Customer is to monitor freezer temp. Left evap. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504423 COUPLER AL 8X2 , and 1 W11506635 VALVE 1/4"
We serviced a
GE WASHER
Model GTW465ASNWW
Near Phelps, NY 14532
James
Job Details: 06/07/2023
Customer said she called and cancelled a few days ago.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Palmyra, NY 14522
James
Job Details: 06/07/2023
"Replaced gearcase, clutch,belt and pulleys. Tested speed wash successfully."
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Marion, NY 14505
James
Job Details: 06/07/2023
Replaced element and tested successfully on timed dry.
We serviced a
GE FREEZER
Model FUF17SMREWW
Near Savannah, NY 13146
James
Job Details: 06/07/2023
Replaced fan and it turned on with door closed. Unit functions properly.
We serviced a
GE WASHER
Model GTW500ASN0WS
Near Williamson, NY 14589
James
Job Details: 06/07/2023
Replaced gearcase and connected parts. Tested unit and found no issues.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Cicero, NY 13039
Chuck G
Job Details: 06/07/2023
Customer stated that unit is not agitating. Error code F0E3-overload. After inspecting unit i found that the actuator is not shifting. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Syracuse, NY 13210
Chuck G
Job Details: 06/07/2023
Customer stated that they are having the same issue with ice buildup on the bottom of freezer door. Unit needs a new freezer door. Ordering freezer door 13109223SQ and gasket W10443312; ordrng 1 13109223SQ (Freezer door) and 1 W10443312 (Freezer door seal)
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Pittsford, NY 14534
Jeremy
Job Details: 06/07/2023
"Center mullion extremely hot. Found mouse caught in condenser fan blade. Removed mouse, fan began operating. Unit checks good."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Geneseo, NY 14454
Jeremy
Job Details: 06/07/2023
Incorrect part ordered. Ordering UI for D36 stuck key error code.; ordrng 1 W11455205 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Rochester, NY 14624
Dave L
Job Details: 06/07/2023
Replaced bent freezer bin.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14606
Dave L
Job Details: 06/07/2023
Replaced suspension due to worn out suspension rods.and lid with hinge Tested ok
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Irondequoit, NY 14617
Dave L
Job Details: 06/07/2023
The unit is making a grinding noise in the Gearcase when spin begins. Ordering gear case ; rqstng P&A on 1 W11449840 (Gearcase)
We serviced a
GE OVEN
Model JGRP20BEJ2BB
Near Irondequoit, NY 14617
Dave L
Job Details: 06/07/2023
Replaced open broil Ignitor. Bake and broil test on.
We serviced a
WHIRLPOOL WASHER
Model Wfw9150ww00
Near Hilton, NY 14468
Dave L
Job Details: 06/07/2023
Wash basket spindle is cracked causing the basket to spin erratically. Could not recommend repairing. ; O-emld tckt
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13210
Chuck G
Job Details: 06/07/2023
Customer stated that unit is making a sound. After inspecting unit i found debris in the blower housing causing the issue. I removed debris. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Skaneateles, NY 13152
Chuck G
Job Details: 06/07/2023
Customer canceled service at the door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Marietta, NY 13110
Chuck G
Job Details: 06/07/2023
"Customer stated that Ice is building up on freezer floor and around the bottom of door seal. Found that drain tube had an obstruction, i cleared drain tube and removed ice from drain hole and freezer compartment. I also found that the freezer light switch was broken, Ordering freezer light switch W11396033; ordrng 1 W11396033 (Light switch)"
We serviced a
GE REFRIGERATORO
Model GYE22GENHDS
Near Rochester, NY 14612
Dave L
Job Details: 06/06/2023
Ice chute had a clump of ice holding ice door open. Removed iceBuild up and removed small piece of foam keeping door from sealing completely. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS1
Near Rochester, NY 14612
Dave L
Job Details: 06/06/2023
"Unit willNot run because it will not sense water flow. ACU error in diagnostics. Ordering valve, control, and flow meter; ordrng 1 W11434044 (Valve) and 1 W11629914 (Control) and 1 W11535094 (Flow meter)"
We serviced a
GE DRYER
Model GTD33GASK1WW
Near Irondequoit, NY 14609
James
Job Details: 06/06/2023
Unit not heating. Found thermostat wire came off and harness too tight. Reconnected wire and adjusted harness. Unit heating properly.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Rochester, NY 14616
Dave L
Job Details: 06/06/2023
Dsi control is not powering gas valve. Coil reads ok . Ordering Dsi. ; ordrng 1 W10898291 (Dsi) and 1 Sh (Sh)
We serviced a
GE WASHER
Model PTW700BPT0DG
Near Victor, NY 14564
Jeremy
Job Details: 06/06/2023
"Unit will not spin or agitate. Found rotor loose and binding on stator. Unable to get rotor to seat properly. Ordering gearcase, rotor, nut and stator.; ordrng 1 WH03X31397 (Rotor) and 1 WH02X29041 (Rotor Nut) and 1 WH03X34378 (Gearcase) and 1 WH03X30257 (Stator)"
We serviced a
GE RANGE
Model JBS86SP5SS
Near Rochester, NY 14609
James
Job Details: 06/06/2023
Cooktop spiderweb cracked over Lf element. Need cooktop. ; ordrng 1 WB62X25972 (Glass top.)
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Penfield, NY 14526
James
Job Details: 06/06/2023
Replaced comtrols and user interface. Unit functions intermittent. Control missing connection. Reinstalled old control and found unit will function with lh ui disconnected. Need control and harness (back ordered). Called techline sr7736573416. ; ordrng 1 W11213885 (Harness) and 1 W11416376 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Jeremy
Job Details: 06/06/2023
Arm out of position in filter housing and filter will not come out. Positioned arm and spring correctly. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Fairport, NY 14450
Jeremy
Job Details: 06/06/2023
Filter housing is broken and filter cannot be removed. Ordering filter housing.; ordrng 1 W11162041 (Filter Housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14617
Dave L
Job Details: 06/06/2023
"Lower spray arm is cracked causing a leak. Ordering spray arm; ordrng 1 W10837249 (Lower spray arm), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Pittsford, NY 14534
Jeremy
Job Details: 06/06/2023
Washer motoris excessively loud when starting to spin. Ordering motor and belt. Dryer will not start. All fuses and switches test good. Ordering motor and timer.; ordrng 1 WE04X22654 (Timer) and 1 WE49X27320 (Motor) and 1 WE12X27300 (Belt) and 1 WH49X27319 (Motor)
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Lima, NY 14485
Dave F
Job Details: 06/06/2023
Error codes 8 pressure sensor loss. Found the the sensor air trap clogged . Cleaned trap and drain filter tested unit . Tested good
We serviced a
GE RANGE
Model PGB965YP2FS
Near Ontario, NY 14519
James
Job Details: 06/06/2023
Unit not heating properly and has odor on lower oven. Inspected and adjusted burner. Convection fan cycling every few seconds. This is normal according to owners manual. Customer is to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
James
Job Details: 06/06/2023
Replaced ui and ui not powering on. Found wire damaged at lh rail to ff liner. Need wire harness. ; ordrng 1 W11170612 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Webster, NY 14580
James
Job Details: 06/06/2023
"Replaced compressor and pressure tested to 130psi. Unit began cooling once plugged in. ; dspstn on spec-tagged invntry: 2 W11504416 COUPLER BR 8.5X6 2 W11504420 COUPLER BR 8X6 , 1 W11504431 COUPLER BR 7.5X5 , 2 W11504433 COUPLER BR 6X4 , and 1 W11504436 COUPLER AL BR 6X1.8"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Dave L
Job Details: 06/06/2023
Door closers have been damaged ordering door closers ; ordrng 1 W11163783 (Closer) and 1 W11188796 (Closer right hand)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Spencerport, NY 14559
Dave L
Job Details: 06/06/2023
Airflow over the evaporator is causing ice to build up on the left hand side. Ordering fan cover and pan kit ; ordrng 1 W11457241 (Kit) and 1 W11033168 (Fan) and 1 W11211387 (Cover)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Rochester, NY 14624
Dave L
Job Details: 06/06/2023
Unit was failing to start and displaying power failure error. Door would remain locked. Unit completed diagnostics without issue. No stored error codes. Was able to get a quick was to start afterwards
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14615
Dave L
Job Details: 06/06/2023
The wash plate has stripped due to a corroded Gearcase spline. Unit will need a gear case and wash plate. The customer declined to repair ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Clay, NY 13041
Chuck G
Job Details: 06/06/2023
"Customer stated that unit is not dropping ice. Freezer temp 1.6. After inspecting unit i found that the ice maker tested bad, replaced ice maker. Cycled unit. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7949SDE3
Near Brewerton, NY 13029
Chuck G
Job Details: 06/06/2023
"Customer stated that unit started leaking 5 days ago from the bottom of the door but not all the time. No codes. I ran a diagnostic cycle in which i could not duplicate the issue but i did notice excess suds during the cycle. Motor, wash arms and door seal tested good. I explained to the customer how rinsing the dishwater with Dawn is not a good practice as it introduces the soap to the unit. I suggested that they run a clean wash cycle with affresh or two tablespoons of olive oil in a cup. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fulton, NY 13069
Chuck G
Job Details: 06/06/2023
Customer stated that she is hearing a clicking sound. After inspecting the unit i discovered that the damper tested bad. Ordering air diffuser W11236851; ordrng 1 W11236851 (Air diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Oswego, NY 13126
Chuck G
Job Details: 06/06/2023
"Steamed out IM compartment. Replaced Ice maker, air baffle, divider, motor, spacer, yoke, gasket , harness and valve. Cycled IM. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Oswego, NY 13126
Chuck G
Job Details: 06/06/2023
Customer needs to reschedule. ; schdld next appmnt for 6/13 TUE 12-3