Service History 53 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Fairport, NY 14450

Andres

Job Details: 07/20/2022

Customer stated unit stopped producing ice again. Diagnosed unit and found connection to ice maker was loose I did not push it in enough and it came loose.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Penfield, NY 14526

Jeremy

Job Details: 07/20/2022

Found that transmission spines are stripped causing basket hub to strip. Unit needs gearcase for proper repair. Customer is going to purchase new machine.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Webster, NY 14580

Jeremy

Job Details: 07/20/2022

"Found right clip on upper track not secured causing rack to fall sometimes. Properly secured retaining clip, unit checks good."

We serviced a

JENN AIR OVEN

Model JMW2427DS01

Near Hemlock, NY 14466

Dave F

Job Details: 07/20/2022

Touch screen throwing button stuck code. Needs control panel.; ordrng 1 W11236900 (console)

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFB

Near Pittsford, NY 14534

Andres

Job Details: 07/20/2022

Replaced microswitches on unit. Put unit back together and tested it. Unit was still doing the same thing were it would start then stop. Found out that if you push door in a little it will work properly. Door looks aligned but no making fill contact.; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

We serviced a

GE RANGE

Model JGBP28WEJ1WW

Near Pittsford, NY 14534

Andres

Job Details: 07/20/2022

Replaced igniter. Put unit back together and tested it. Igniter turned on and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHZ00

Near Rochester, NY 14618

Andres

Job Details: 07/20/2022

"Customer stated unit stopped making ice. Diagnosed unit, I tested voltage at ice maker and was not getting any. I checked connection at door and found a broken wire. Unit needs new door.; ordrng 1 LW11089011 (Frzr door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Webster, NY 14580

Jeremy

Job Details: 07/20/2022

"Customer stated unit is not cleaning and clothes are coming out wrinkled. Checked and found no error codes. Ran diagnostic cycle, unit functions as expected. Explained to customer that wrinkle control needs to be selected. Customer is unhappy with not being able to select wrinkle control and quick wash at same time."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVS1

Near Webster, NY 14580

Jeremy

Job Details: 07/20/2022

Ran diagnostic and found unit to be leaking from heater bushings and a hole in the bottom of the tub. Customer is purchasing new unit.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Canandaigua, NY 14424

Dave F

Job Details: 07/20/2022

Bake element not heating. Verified 240 VAC into unit. Element not receiving 120 VAC. Needs control board.; ordrng 1 W11567368 (Control Board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Rochester, NY 14618

Andres

Job Details: 07/20/2022

"Customer stated unit was not dispensing ice. Diagnosed unit and found that motor was not getting power. I checked power at door and did find unit sending voltage out. Theirs a broken or pinched wire inside door. Door needs replacing, I gave customer a quote for repair but they chose to get a new unit"

We serviced a

GE RANGE

Model JGB281DER3BB

Near Rochester, NY 14609

Andres

Job Details: 07/20/2022

Customer stated front left and back right burner were not working. Diagnosed unit and found that the front left burner the line broke off. Back right burner the igniter is weak and not igniting.; ordrng 1 WB28K10683 (Orfice holder) and 1 WB13K10021 (Electrode) and 1 WB16K10070 (Burner)

We serviced a

WHIRLPOOL WASHER

Model LCE4332PQ1

Near Rochester, NY 14610

Jeremy

Job Details: 07/20/2022

No service needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

Andres

Job Details: 07/20/2022

Customer stated unit was not cooling. Diagnosed unit and found evaporator fan was not running. Fan is getting 120v but not turning. I called techline to get this noted and see if theirs anything they can do for customer since he keeps having this issue every few months. Sr7734150961; ordrng 1 WPW10464673 (Fan motor)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 07/20/2022

Replaced lower harness. Calibrated unit. Ran a successful diagnostic test cycle. Also helped customer connect unit to his WiFi. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14607

Jeremy

Job Details: 07/20/2022

Found hot water solenoid broken off fill valve. Ordering fill valve.; ordrng 1 W11210463 (Fill Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Palmyra, NY 14522

Dave F

Job Details: 07/20/2022

Freezer not cool enough. Found freezer fan not running. Incoming AC voltage correct. Needs new fan motor.; ordrng 1 WP2315539 (Evap Motor)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Walworth, NY 14568

Dave F

Job Details: 07/20/2022

"Unit not starting or filling with water. Checked loose connections underneath, nothing broken. Tachometer error in memory. Could not recreate symptom. Unit operating normally in test and normal mode. Calibrated unit. If symptom persists, will need ACU."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Rochester, NY 14623

Dave F

Job Details: 07/20/2022

Freezer door top is slightly separating. Fridge door has dent. Right front leg missing. Ordering freezer and fridge doors and leg.; ordrng 1 LW10914389 (Freezer Door) and 1 W11178521 (Nameplate) and 1 W10133299 (Leg) and 1 LW10914388 (Fridge Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXNT00

Near Rochester, NY 14605

Andres

Job Details: 07/20/2022

"Called customer to let them know I was on my way, did not get an answer. Showed up to house and knocked did not get answer. Waited 15min still no show."

We serviced a

MAYTAG MICROWAVE

Model MMV1174FZ3

Near Henrietta, NY 14467

Dave F

Job Details: 07/20/2022

"Having same issue from previous call. Door switch defective. Replaced interlock switch. Tested for power and heat, all operations normal.; used 1 W11244494 (INTERLOCK) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500BC0

Near Rochester, NY 14608

Jeremy

Job Details: 07/20/2022

"Found thermal fuse blown again. Checked and found that dryer is cycling at proper temps and verified proper venting and air flow. Discovered vibration noise coming from blower. Ordering blower and belt.; ordrng 1 WP8544737 (Blower) and 1 WP8544742 (Blower Belt), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL"

We serviced a

AMANA REFRIGERATOR

Model ABB1924WED1

Near Lima, NY 14485

Dave F

Job Details: 07/20/2022

Found ice build-up on bottom of freezer. Consulted Service Pointer W10632338E S8253 for duck bill replacement. Replaced drain tube and steamed out ice from freezer and drain tube.; used 1 W10619951 (Drain Tube) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rochester, NY 14624

Jeremy

Job Details: 07/20/2022

Customer has video of unit ending cycle and lights coming on after. Found F2E1 error code for stuck key. Diagnostic cycle all functions check good. Ordering console and control.; rqstng P&A on 1 W11395600 (Console) and 1 W11225084 (Control)

We serviced a

GE RANGE

Model JGB281MER3BS

Near Lima, NY 14485

Dave F

Job Details: 07/20/2022

Burner Top WB29K10024. Burner WB16T10046. Found partial flame on left front burner and cap and goes out when flame is turned up. Provided part numbers to customer.

We serviced a

WHIRLPOOL 50#IM 18' FS

Model KUIC18NNZS0

Near Geneseo, NY 14454

Dave F

Job Details: 07/20/2022

Unit is leaking due to no drain in the floor for the ice machine . Needs plumbing installed . Unit is brand new and has never been used . Sent installation instructions to customer email .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Ontario, NY 14519

Dave L

Job Details: 07/20/2022

"Replaced compressor control and iceMaker due to poor cooling. Customer to monitor ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Webster, NY 14580

Dave L

Job Details: 07/20/2022

Damper is noisy. Ordering damper ; ordrng 1 WPW10479155 (Damper)

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near Webster, NY 14580

Dave L

Job Details: 07/20/2022

Replaced open ignitor due to no heat. Tested ok; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rochester, NY 14617

Dave L

Job Details: 07/20/2022

Found frozen ice maker fill tube. Cleared tube. Tested ok.

We serviced a

FRIGIDAIRE RANGE

Model FGGF3054M0FJ

Near Rochester, NY 14626

Dave L

Job Details: 07/20/2022

Replaced weak bake Ignitor. Unit tested ok. ; used 1 12400035 (Ignitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Spencerport, NY 14559

Dave L

Job Details: 07/20/2022

Modified drain tube per W11604003 for doors becoming hard to open. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model Wtw8200yw0

Near Hilton, NY 14468

Dave L

Job Details: 07/20/2022

"Drain pump impeller has separatedFrom the shaft and the washer will not drain. Ordering drain pump. ; ordrng 1 WPW10409079 (Drain pump), used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Henrietta, NY 14467

Jeremy

Job Details: 07/19/2022

"Checked and found F9E2, and F8E4. Tray had water in it pushing up float switch. Ran diagnostic, Drain pump and all functions worked as expected, if problem persists order drain pump."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Memphis, NY 13112

Chuck

Job Details: 07/19/2022

"Drained refrigerant. Replaced filter dryer, replaced 134a and reduced charge by .25oz per whirlpool email. Used filter dryer and 3 couplers. Unit tested good"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Rochester, NY 14616

Dave L

Job Details: 07/19/2022

Cycle selection knob is non responsive reseating ribbon cable made no change. Ordering console. ; ordrng 1 W11413567 (Console)

We serviced a

KITCHENAID OVEN

Model KOSE500EWH04

Near Pittsford, NY 14534

Jeremy

Job Details: 07/19/2022

"Checked and found broil element has a hole in it. Verified bake element works, broil element was the cause for circuit tripping. Ordering broil element.; ordrng 1 W10804429 (Broil element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14618

Jeremy

Job Details: 07/19/2022

"Customer stated unit is not cleaning or drying properly. Ran diagnostic and found F7E1 error code. Found heater does not run, control not sending voltage to heater and heater has some discoloration on outside. Ordering control and heater.; ordrng 1 W10906426 (Control) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25SMXLWR0

Near Webster, NY 14580

Dave L

Job Details: 07/19/2022

Replaced freezer door cam. Door seals properly ; used 1 Sh (Sh) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14622

Jeremy

Job Details: 07/19/2022

Customer stated spray arms not working. Checked and Found F4E3 wash motor not running. Control Board is not sending consistent voltage to motor causing motor failure. Ordering control and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 W11305303 (Control)

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS06

Near Penfield, NY 14526

Jeremy

Job Details: 07/19/2022

"Customer stated potato had burned up during sensor bake. Found cavity thermostat open and unit will not power on. Needs new control, sensor and thermostat. Customer declined repair and is purchasing new microwave."

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDM06

Near Rochester, NY 14607

Dave L

Job Details: 07/19/2022

"Replaced compressor and evaporator due to poor cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 2 W11504415 COUPLER BR 8.5X8 , 1 W11504430 COUPLER BR 7X6 , 1 W11504431 COUPLER BR 7.5X5 , 3 W11504445 COUPLER BR 5X4 , 1 W10898074 SEALANT , 1 W11504429 COUPLER BR 7.5X 6 , and 2 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNK

Near Rochester, NY 14606

Dave L

Job Details: 07/19/2022

Temperature is inconsistent in fresh food section. Evap fan error in diagnostics. Evaporator free of any ice build up. Evaporator fan functioning at this time. Ordering control and fan. ; ordrng 1 W11455229 (Control) and 1 W11455373 (Fan)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pittsford, NY 14534

Dave F

Job Details: 07/19/2022

"Replaced compressor and UV Dryer. Vacuumed unit down past 500 microns. Recharged unit with refrigerant. Not enough room to put on another dryer on due short cap tube and steel line. Customer under 5-year sealed system warranty. Unit is cooling correctly.; dspstn on spec-tagged invntry: 2 W11504434 COUPLER BR 6X2 2 W11504436 COUPLER AL BR 6X1.8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, NY 14580

Andres

Job Details: 07/19/2022

"replaced evaporator cover and ACU. Plugged unit back in and waited for compressor to turn on, did not hear compressor turn on so I call whirlpool to see if I need to flash the board to the unit but you do not need too. After getting off the phone with them compressor and fans kicked on. Sr7734148238"

We serviced a

GE MICROWAVE

Model JVM1340WW002

Near Pittsford, NY 14534

Dave F

Job Details: 07/19/2022

Handle is sticking when opening and closing. Door handle is cracking at top. Latch system is worn out and catching. Parts needed are NLA. Customer will look into buying new machine.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Walworth, NY 14568

Jeremy

Job Details: 07/19/2022

"Customer stated washer making a grinding noise. Checked and found F0E7, found noise coming from gearcase and motor pulley is loose causing noise. Ordering gearcase, motor, cam, washplate, and spanner nut.; ordrng 1 W11449840 (GearCase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W10752283 (Washplate) and 1 W11551646 (Spanner nut)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14623

Dave F

Job Details: 07/19/2022

Found water leakage at filter housing. Used bypass and component still leaking. Needs filter housing. Customer paid in full.; ordrng 1 W11346623 (Filter Housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Ontario, NY 14519

Andres

Job Details: 07/19/2022

Replaced fan cover.

We serviced a

MAYTAG FREEZER

Model MFI2269FRZ03

Near Webster, NY 14580

Andres

Job Details: 07/19/2022

Customer stated unit stopped cooling. Diagnosed unit and found start relay to be the cause of the issue. Relay is not starting compressor unit needs a new one. Customer also pointed out deli tray and chiller bin are both cracked and falling off.; ordrng 1 W11092533 (Start relay) and 1 WPW10350564 (Capacitor) and 1 W10827914 (Deli tray) and 1 WP67006312 (Chiller door)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, NY 14622

Andres

Job Details: 07/19/2022

"Customer stated unit was giving him F9E1 for a drain issue. I put unit into a diagnostic mode and ran a cycle. Unit ran a cycle successfully, I then started a normal cycle and canceled it to see if water would still drain. Unit did drain properly. I could not duplicate issue. I informed customer that they need to clean the filter out so it doesn't go into the pump."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14621

Andres

Job Details: 07/19/2022

"Replaced manifold, tubing to burners and burner caps. I put unit back together and tested all burners. 3 out of the 4 burners were working properly but the left front one was still inconsistent. I called whirlpool to get it noted and was told to replace ignitor.Sr 7734142597 ; ordrng 1 WPW10209656 (Ignitor) and 1 WPW10209657 (Ignitor)"

We serviced a

GE DRYER

Model DSKP333EC6WW

Near Rochester, NY 14605

Andres

Job Details: 07/19/2022

Customer stated knob broke off timer and also trim piece on screen lint broke off. Ordering timer and trim piece.; ordrng 1 WE01X25915 (Lint screen trim) and 1 WE15X23895 (Timer)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 07/19/2022

"Customer stated laundry is not spinning out completely and not rinsing properly. Checked and found no error codes. Ran diagnostic check and found unit noisy when spinning and slow to spin when loaded with laundry. Ordering control and motor for slow spin and transmission, basket hub, and cam for excessive noise during spin cycle.; ordrng 1 W10721967 (CAM) and 1 W10890624 (DRIVE MOTOR) and 1 W10528947 (HUB) and 1 W11454734 (GEARCASE) and 1 W11417466 (CONTROL)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14624

Dave L

Job Details: 07/19/2022

Found frozen water bladder preventing dispensing. Thawed bladder.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2O

Near Spencerport, NY 14559

Dave L

Job Details: 07/19/2022

Washer has water damage underneath. Motor windings open. Replacing motor shifter and control. ; ordrng 1 W11556728 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL DRYER

Model MED6230HW

Near Canandaigua, NY 14424

Jeremy

Job Details: 07/19/2022

Found dryer to be excessively noisy. Checked and found screw pinched between blower housing and lint duct. Also found back left roller to be noisy. Replaced both rear rollers and removed extra screw. Unit operating as expected.; used 1 349241T (Roller) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Honeoye, NY 14471

Jeremy

Job Details: 07/19/2022

Customer stated unit will not complete a cycle. Checked and found F5E2 error code. Ran diagnostic check and all functions check good. Checked voltage at outlet and found that there is only 90VAC. Advised customer to have circuit checked by qualified electrician.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14611

Andres

Job Details: 07/19/2022

Customer stated unit was not dispensing water or making ice. Diagnosed unit and found that the connection to the main water valve was loose. Recconected it and tested it. Unit is now dispensing water.

We serviced a

MAYTAG RANGE

Model MER8700DS

Near Syracuse, NY 13211

Chuck

Job Details: 07/19/2022

Oven not heating. Heating element tested bad. Replaced element. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 07/19/2022

"Ice maker working intermittently. Found weak water pressure into unit. Water valve not turned all the way on. Found clog in valve. Opened valve to increase water pressure. If any other issue, customer will need valve replaced. Tightened freezer door handle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

Wash motor error. Replaced wash sump. Tested with diagnostic. All operations normal.

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW0

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

"Unit had broken door switch. Replaced door switch. Tested for power, spin and heat. All operations normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

Spoke with customer. Ice maker not working. Ordering ice maker for repair.; ordrng 1 W11579560 (Ice Maker)

We serviced a

WHIRLPOOL COOKTOP

Model WFE320M0JS3

Near Syracuse, NY 13212

Chuck

Job Details: 07/19/2022

Replaced glass cooktop because of thermal crack. Unit tested good

We serviced a

MAYTAG DRYER

Model MGD4200BW1

Near Fairport, NY 14450

Jeremy

Job Details: 07/18/2022

Dryer was noisy due to drum rubbing against right side panel. Bent panel and realigned drum. Found that dryer vent is restricted and should be cleaned. Vent terminates on the roof. Advised customer on how to clean lint screen build up from dryer sheets. Unit operating as expected.

We serviced a

GE DRYER

Model GTDP300EM0WS

Near Rochester, NY 14625

Andres

Job Details: 07/18/2022

Did not get part in today for repair ; schdld next appmnt for 7/22 FRI !

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

Andres

Job Details: 07/18/2022

Customer had same issue where connection was loose. Recconected it and unit turned on.

We serviced a

FRIGIDAIRE RANGE

Model PLES389ECI

Near Rochester, NY 14612

Dave L

Job Details: 07/18/2022

Oven liner bent out at hinge recover preventing door from closing. Bent liner back. Door closes properly.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Canandaigua, NY 14424

Dave F

Job Details: 07/18/2022

"F7E1 error, tachometer signal lost. Tested unit, basket only agitating one way. Ordered control board, wire harness, capacitor and motor. SR 7734136792, troubleshot with Techline. ; ordrng 1 W11591637 (Wire Harness) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11556727 (Control Board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, NY 14612

Dave L

Job Details: 07/18/2022

Center crisper rail has separatedFrom shelf preventing use of drawer. Ordering center rail. ; ordrng 1 WPW10671238 (Center rail)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558DEE00

Near Webster, NY 14580

Andres

Job Details: 07/18/2022

Customer stated unit was making strange noise. Diagnosed unit but could not duplicate sound. I put unit into a service mode and tested everything manually. I ran compressor and condenser fan did not hear anything. Also tested evap fan and damper but did not hear anything. Unit is cooling properly. Let customer know that if it happens again try and record and see every how many minutes it happens.

We serviced a

WHIRLPOOL WASHER

Model MAV208DAWW

Near Penfield, NY 14526

Jeremy

Job Details: 07/18/2022

Replaced pump and belt for excessive noise. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Webster, NY 14580

Andres

Job Details: 07/18/2022

Installed new drain pan on unit. When I was putting unit back together I put water line to water valve had customer turn on water and noticed that water was leaking. I could not get water line to seal completely anything I was doing it kept leaking. I have to come back with 1/4 in line and coupler to try and get it to seal correctly.; schdld next appmnt for 7/26 TUE !

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14624

Dave L

Job Details: 07/18/2022

Replaced broken striker ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14610

Jeremy

Job Details: 07/18/2022

"Found lid strike broken making unit unusable. Replaced lid strike, unit checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14607

Jeremy

Job Details: 07/18/2022

"Replaced upper rack adjusters, unit checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Webster, NY 14580

Andres

Job Details: 07/18/2022

Customer stated light would not turn off. Diagnosed unit and found board to not be communicating properly. Touch pad works properly but ACU relay for light is not closing.; ordrng 1 W11552021 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near North Chili, NY 14514

Dave L

Job Details: 07/18/2022

Replaced evaporator cover and control due to fresh food defrost failure. Customer toMonitor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14609

Jeremy

Job Details: 07/18/2022

"Customer stated unit would not drain. Checked and found F9E2 error code and drain pump is loud and slow to drain. Found impeller in drain pump seized. Replaced drain pump, unit checks good.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW2

Near Irondequoit, NY 14609

Jeremy

Job Details: 07/18/2022

"Found F7E6,F,7E5, F5E1 Washer wasn't spinning. Upon inspection found motor not operating. Cost of repair outweighs cost of new machine."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Canandaigua, NY 14424

Dave F

Job Details: 07/18/2022

"Unit not cooling. Compressor not running. Switched motor relay, still did not start. Ordered compressor, Lokrings and dryer.; rqstng P&A on 1 W11189855 (Compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV Dryer) and 1 W11504445 (5/4 coupler) and 1 W11504434 (6/2 coupler)"

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HS1

Near Webster, NY 14580

Andres

Job Details: 07/18/2022

Customer stated they kept getting F6E1 error code for oven over temp when heating. Diagnosed unit checked temp sensor and all wiring. When I set unit to bake and checked voltage at bake element but relay was not opening and sending power to it. Broiler was working properly. Ordering ACU.; ordrng 1 W11567368 (ACU)

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Victor, NY 14564

Dave F

Job Details: 07/18/2022

"Unit shutting off in middle of cycle. Found F3E3 error. Service Pointer W11395626A suggested to check thermistor and connections at board. Ohm reading on thermistor within specs and no loose connections. Excessive lint build-up inside unit, poor air flow through vent contributing to symptoms. Recommended customer has vent cleaned. Checked W11378591 Service Pointer for noise issue."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14624

Jeremy

Job Details: 07/18/2022

Showed up with motor. Customer became irate and began screaming at me that I didn't bring a control board. Customer believes that unit needs a control board too. I tried to explain that I didn't diagnose the problem and only had the part that has been diagnosed. She would not listen and kept screaming that we didn't know what we were doing. Did not complete repair.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Irondequoit, NY 14609

Andres

Job Details: 07/18/2022

Helped Dave with sealed system

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRB01

Near Rochester, NY 14619

Dave L

Job Details: 07/18/2022

Replaced ice maker and valve due to no ice. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Macedon, NY 14502

Dave F

Job Details: 07/18/2022

Ice maker not dispensing. Found broken tray on ice maker. Ordered ice maker for repair.; ordrng 1 W10873791 (Ice Maker)

We serviced a

GE OVEN

Model JTP35SP1SS

Near Fairport, NY 14450

Dave F

Job Details: 07/18/2022

"Customer concerned top oven is taking a long time to heat. Removed wall oven. Tested ohms at temp sensor, 1100 ohms, within specs. Tested resistance at both bake and broil elements, values within specs. Both elements receiving ~235 VAC. Replaced control board."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEB4

Near Rochester, NY 14618

Dave F

Job Details: 07/18/2022

Ice maker not cycling properly. Stopped mid-cycle. Needs ice maker for repair.; ordrng 1 D7825706Q (Ice Maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14613

Dave L

Job Details: 07/18/2022

Pre ordered control ; ordrng 1 W11566891 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, NY 14534

Dave F

Job Details: 07/18/2022

"Unit not making ice or water after installation. Removed rubber grommet from input line. Tested, water dispensing normal. Tested ice maker harvest and water valve. All operations normal."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14623

Dave F

Job Details: 07/18/2022

"Ice and water not working and unit not cooling. Corrosion on wires of left middle deli drawer. Replaced UI and left deli drawer. Tested, all operations normal."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW0

Near Churchville, NY 14428

Jeremy

Job Details: 07/18/2022

"Checked and found basket hub stripped and splines on drive shaft stripped. Would need to replace gearcase, cam and hub. Cost or repair outweighs cost of new machine."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cicero, NY 13039

Chuck

Job Details: 07/18/2022

Customer stated that unit will not power on. I unplugged unit for 60 seconds to reset the control. Unit powered on. No codes. I ran a diagnostic test cycle in which the unit operated normally. I calibrated unit and helped customer connect unit to there WiFi to receive updates. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cicero, NY 13039

Chuck

Job Details: 07/18/2022

Unit not washing. No codes. Motor and sump tested bad. After installing motor i discovered that the voltage going to washer motor is fluctuating indicating that there is a problem with the harness and control. Ordering harness W11227372 and control W10906426. ; ordrng 1 W11227372 (Harness) and 1 W10906426 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKT0

Near Syracuse, NY 13212

Chuck

Job Details: 07/18/2022

Customer stated that unit was making a popping sound when opening door. I found that foot plate was not attached to the upper hooks that hold it in place causing interference with the door opening properly. I uninstalled foot plate and reinstalled it correctly. Customer is still waiting on contractor to uninstall unit so we can replace the heating element. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mattydale, NY 13211

Chuck

Job Details: 07/18/2022

"Customer stated that unit stopped working during the rinse and spin portion of the cycle & they could smell an Oder. Error code F7E6-motor fault. Motor , capacitor, outlet, connectors and harness tested good. Calibrated unit. I explained to the customer about how much detergent to use, load selection and size. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13219

Chuck

Job Details: 07/18/2022

"Customer stated that she heard a loud grinding noise. No codes. After verifying the issue i discovered that the unit had the Nidec actuator that was not engaged. I replaced the actuator, calibrated unit. Ran a diagnostic test cycle in the unit preformed normally. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Irondequoit, NY 14609

Dave L

Job Details: 07/18/2022

"Replaced compressor and sub cooler due to no cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , 1 W11504431 COUPLER BR 7.5X5 , and 1 W11502743 TUBE"