Service History 53 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Rochester, NY 14618

Dave L

Job Details: 05/05/2021

Found that the Schroeder valve was leaking on the filter drier when the cap was removed. Replaced valve core and pressure tested with nitrogen. Evap area and machine compartment did not show any leaks and no pressure drop was recorded after 20 min. Vacuum held at 250 microns . Recharged. Unit began cooling ; dspstn on spec-tagged invntry: 1 W10913906 VALVE 1/4

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW04

Near Rochester, NY 14626

Dave L

Job Details: 05/05/2021

The harness ordered was incorrect. Ordered harness; ordrng 1 W11293512 (Harness)

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Rochester, NY 14613

Dave L

Job Details: 05/05/2021

Replaced terminal block that was damaged. Changed main control. Attempted to connect WiFi for the customer. Called the connective appliance technical support team. After trying to connect multiplier times with no success they put the unit up for replacement. Whirlpool with contact the customer to facilitate replacement

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Rochester, NY 14606

Tanner

Job Details: 05/05/2021

Customer basement has flooded. Approximately 1 inch deep in water. Customer working to bail out water. Typically dries out in a couple of days. Rescheduled for Thursday.; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Rochester, NY 14612

Tanner

Job Details: 05/05/2021

Q1 no Q2 no Q3 noReplaced Thermal cut off. Cut off tested open at room temp (opems at 60 degrees). Unit should defrost properly now.

We serviced a

WHIRLPOOL WASHER

Model WFW9470WL01

Near Rochester, NY 14617

Tanner

Job Details: 05/05/2021

Q1 no Q2 no Q3 noComplaint of noise especially at high spin. Ran unit and noise is present. Concrete weight is loose. Returning in PM with loctite and lock washers.; schdld next appmnt for 5/4 TUE PM

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS00

Near Honeoye Falls, NY 14472

Dave F

Job Details: 05/05/2021

Customer canceled appointment.

We serviced a

GE REFRIGERATOR

Model GS21FGKBB

Near Rochester, NY 14615

Dave L

Job Details: 05/05/2021

Replaced evap and drier due to poor cooling. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AW3

Near Rochester, NY 14606

Evan

Job Details: 05/05/2021

Customer stating they are experiencing the same issue as before. Light will flicker when door is opened and sometimes unit will not run. Discovered that upper interlock switch is causing issue. Contact in switch is failing. Replaced switch. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW1

Near Rochester, NY 14624

Steve

Job Details: 05/05/2021

Found the back leg on dryer was tightened all the way in and not holding dryer properly. Removed leg and screwed in properly. Leveled dryer and tested. The dryer is working as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Rochester, NY 14624

Steve

Job Details: 05/05/2021

Ice maker Harness was not plugged In. Plugged in harness and customer to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS01FLBL6

Near Pittsford, NY 14534

Dave F

Job Details: 05/05/2021

Replaced wash sump . Tested unit . Tested good .

We serviced a

WHIRLPOOL COOKTOP

Model KICU569XBL00

Near Fairport, NY 14450

Steve

Job Details: 05/05/2021

Replaced both modules for blown fuses after couple cooks. The cooktop is working as expected.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Victor, NY 14564

Steve

Job Details: 05/05/2021

"Customer states the washer is shutting off mid cycle unless they use control lock. Ordering user interface. ; ordrng 1 W11395600 (User interface), dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KVEXVB00

Near Brighton, NY 14610

Dave F

Job Details: 05/05/2021

Replaced drain pan . Found water filter is leaking . Customer is ordering new filter . Dispenser door for ice is broken . Ordering new door kit W10823377 . Customer is paid in full ; ordrng 1 W10823377 (Door kit)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Rochester, NY 14626

Evan

Job Details: 05/05/2021

Replacing console due to unit failing to produce chime when powering up and selecting cycles. Replaced UI. Tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near North Chili, NY 14514

Tanner

Job Details: 05/05/2021

Q1 no Q2 nonQ3 noComplaint of unit staying locked. F3E1 error flashes. Following stored errors:F6E3 communication error ACU to UIF3E1 water level errorRan auto diagnostic and unit would not complete step C0. Power cycled unit. Now able to run diagnostic cycle. Cycle completed without issue. Unit drains quickly and entirely. Drain height is appropriate. Blew into pressure hose and no obstructions or holes. Based on communication errors and issues resolving itself after power cycling unit needs new ACU. Advisd customer can continue using machine. May need to power cycle to work past errors.; ordrng 1 W11031829 (ACU)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Ontario, NY 14519

James

Job Details: 05/05/2021

Q1 n. Q2 n. Q3 n. F0e5 f9e2. Unit not finishing cycle. Found drain running too slow. Water will eventually drain. Need pump. ; ordrng 1 W10876600 (Pump)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Canandaigua, NY 14424

Steve

Job Details: 05/05/2021

The drain pump was stuck on. Removed air trap and cleaned out soap build up. Removed clean out and it was empty. Fastened drain hose in drain properly and the washer is now working as expected. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 05/05/2021

"Q1 n. Q2 n. Q3 n. After ui repair, dispenser will only run for 2 seconds and pantry drawer not aligned. Disconnected dispenser ui and reinstalled now dispenser functions properly. Adjusted pantry doors so they are aligned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 05/05/2021

Q1 n. Q2 n. Q3 n. Unit freezing food in crisper drawer tested damper In diagnostics and lights began flashing and fan was pulsating. Replaced damper and tested. Damper opened and fan turned on full speed. Customer is to monitor. Left part with customer; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14618

Dave F

Job Details: 05/05/2021

Left side of freshfood evaporator was frosted up called techline .SR 7730671056 noticed the liner underneath the drain pan was raised up . Thermistor is foiled taped and zip tied in correct location. Ran test four tested good . Drain pan was bowed causing water to sit on the left side . Techline deemed unit unrepairable due to the liner pushing on the drain pan . Cleared all ice and installed a screw with silicone to hold the drain pan down . Customer will contact Lowes about unit being unrepairable.

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Rochester, NY 14611

Tanner

Job Details: 05/05/2021

Q1 no Q2 no Q3 noComplaint of not enough water. Customer using normal option only. Customer states machine does not fill fast enough to run other cycles. Unit is in a drain hose in exess of 8 feet draining into a utility sink. Following stored errors: none.Ran autodiagnostic cycle. Completes without issue. Fill speed is slow. Water pressure seems light. Ran power wash with deep fill and no garmemts. Unit barely fills with water. Enough water that impellar blades are not submerged. Calibrated unit. Reran fill test and still lacking sufficient water. Ordering new ACU. Pressure switch triggering too soon or ACU not reading signals from pressure circuit properly.; rqstng P&A on 1 W11429620 (ACU)

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089HES

Near Webster, NY 14580

James

Job Details: 05/05/2021

Q1 n. Q2 n. Q3 n. Dispenser not functioning. Found water reservoir frozen defrosted reservoir and flushed water lines. If problem persists order damper

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Rochester, NY 14626

Evan

Job Details: 05/05/2021

Customer stated when attempting to use unit after last repair unit would not tumble and was producing buzz sound. Discovered that motor that was installed was faulty. Replaced motor. Tested unit. Unit now tumbling as it should. Also took temp readings. Unit is cycling heat as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

WHIRLPOOL DRYER

Model WFW72HEDW0

Near Spencerport, NY 14559

Evan

Job Details: 05/05/2021

Replacing pressure switch and harness due to unit failing to drain properly. Replaced both parts. Tested unit. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Spencerport, NY 14559

Evan

Job Details: 05/05/2021

Customer is stating that unit will not spin out correctly and continues to show off balance load code. Unit had off-balance load code stored in memory. Suspension is causing issue. Suspension will need to be replaced but is not showing any availability at parts distributors. Customer does not want to proceed with repair due to unknown Arrival time of part. Collecting service call fee

We serviced a

MAYTAG COOKTOP

Model MER6770AAW

Near Brighton, NY 14620

Dave F

Job Details: 05/05/2021

F1 error code . Run away temps. Checked sensors on unit . Tested good . Unit needs new control . Control is NLA

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Canandaigua, NY 14424

Steve

Job Details: 05/05/2021

Replaced main control for not alerting customer of end of cycle. The washer tests good. ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Mount Morris, NY 14510

Steve

Job Details: 05/05/2021

"Found filter head not letting water to dispenser. ; ordrng 1 W11346623 (Filter head), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPT3

Near Spencerport, NY 14559

Evan

Job Details: 05/05/2021

Customer stated that unit would not run and had been running previously the night before. Checked incoming voltage unit was not receiving 120 V. Flipped breaker in basement in hopes of restoring power. Unit is still not receiving 120 V. Wired dishwasher up to power cord and tested at another outlet to confirm dishwasher was functioning. Unit itself is working as it should. When customer corrects incoming voltage to unit unit will function as it should. Unit tested good; dspstn on spec-tagged invntry: 1 8193762 FUSE

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW2

Near Webster, NY 14580

James

Job Details: 05/05/2021

Q1 n. Q2 n. Q3 n. Unit leaking from hot water valve attachment. Removed hoses and reinstalled with thread sealant. Calibrated and tested. Found no leaks. If problem persists replaceW11158805

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Perry, NY 14530

Dave F

Job Details: 05/05/2021

Foot pedal broke . Ordering pedal . Screws and actuator ; ordrng 1 WP9871989B (pedal-foot) and 1 WPW10451270 (actuator) and 2 WP780263 (screw)s

We serviced a

WHIRLPOOL DRYER

Model WED8000BW0

Near Webster, NY 14580

James

Job Details: 05/05/2021

"Q1 n. Q2 n. Q3 n. Unit squeaking due to worn rollers. Replaced rollers and idler. Cleaned cabinet and tested. Unit functions properly one year warranty on repair. ; ordrng 1 Sh15, used 2 349241T (ROLLER-SUPPORT 2PK), and 1 279640 (Pulley) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS00

Near Rochester, NY 14626

Evan

Job Details: 05/05/2021

Customer stated that fridge lights were very dim and now not functioning at all. Discovered that LED module in freezer is causing issue. Ordering LED module; ordrng 1 W10695459 (FREEZER MODULE )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDW05

Near Rochester, NY 14626

James

Job Details: 05/05/2021

Replaced control and thermistor. Unit started cooling once plugged in. Customer is to monitor temp.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near East Rochester, NY 14445

Tanner

Job Details: 05/05/2021

"Q1 no Q2 no Q3 noComplaint of unit not advancing past sense. Followimg stored errors:F5E2 lid latch errorF5E1 lid lock errorTested lock in diagnostic and lid would not lock. Replaced lock assembly and same result. ACU not reading lid lock. Ordering ACU.; rqstng P&A on 1 W11170319 (ACU), dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

GE WASHER

Model GTW220ACK5WW

Near Rochester, NY 14619

Tanner

Job Details: 05/05/2021

Q1 no Q2 no Q3 noComplaint of no spin. Following stored errors:26 off balance8 pressure sensor loss31 out of balance. Final spin fallbackGE tech line 05768934. advised to clean pressure dome. Ensure pressure sensor hose is not pinched. Performed pressure dome clean with pipe cleaner. Ran spin test. Unit still drains nom stop and will not attempt a spin. Ordering new ACU.; rqstng P&A on 1 WH22X32357 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WFW9470WL01

Near Rochester, NY 14617

Tanner

Job Details: 05/05/2021

Q1 no Q2 no Q3 noComplaint of noise especially at high spin. Ran unit and noise is present. Concrete weight is loose. Returning in PM with loctite and lock washers.; schdld next appmnt for 5/4 TUE PM

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Fairport, NY 14450

Tanner

Job Details: 05/05/2021

Q1 no Q2 no Q3 noComplaint of unit leaking through front door. Ran unit for several minutes. Unit did not leak but water level came very close to overflowing. Inspected tub and found unit pitched forward. Leveled unit. Continued to run unit. Observed soap suds at vent assembly. Water marks on insulation imdicate leak through vent as well. Ordering new vent gasket. Ordering new friction sleeves which had fallen off. Ordering new door stop that keeps falling off.; rqstng P&A on 1 WP8269259 (Vent gasket) and 2 WP8268961 (Friction Sleve)s and 1 WPW10082861 (Stop)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Evan

Job Details: 05/02/2021

Replacing control and power cord due to unit failing to engage into spin. Replaced both parts. Tested unit. Unit tested good

We serviced a

GE DRYER

Model GTX22EASKWW

Near Rochester, NY 14621

Evan

Job Details: 05/02/2021

Customer states unit was damaged upon arrival .Top console is cracked and lid has large dent in corner. Ordering lid and console ; ordrng 1 WE03X24721 (LID ) and 1 WE03X25284 (CONSOLE )

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Irondequoit, NY 14622

Evan

Job Details: 05/02/2021

Replacing control due to old control failing to respond to commands. Replaced control ran diagnostic test cycle. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Hilton, NY 14468

Dave L

Job Details: 05/02/2021

Center ladder is bent preventing shelves from seating properly. Ordering ladder ; ordrng 1 WPW10248516 (Ladder center)

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14620

Evan

Job Details: 05/02/2021

Customer stated unit was not spinning out and was making noise. Discovered that belt guard was making contact with motor pulley causing issue a spin and also producing noise. Replaced missing screw on belt guard ran unit through drain and spin cycle to confirm function. Unit tested good

We serviced a

JENN AIR OVEN

Model JES9800CAS01

Near Rochester, NY 14609

Evan

Job Details: 05/02/2021

Customer stated that unit would not broil but bake element was working. Checked broil element for continuity. Element tested good. Ran broil and checked voltage at broil element. Element was not receiving any power control will need to be replaced. Ordering control. Quoted $76.40 for labor ; ordrng 1 WP8507P234-60 (CONTROL )

We serviced a

MAYTAG MW-HOOD COMBO

Model MMV5219FZ3

Near Brockport, NY 14420

Dave L

Job Details: 05/02/2021

Replaced broken door. New door lines up perfectly.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

Dave L

Job Details: 05/02/2021

Unit is not unlocking every time at the end of the cycle. Issue described in pointer W11436558 but does not offer a correction. Ordering ACU; ordrng 1 W11419171 (Acu)

We serviced a

JENN AIR REFRIGERATOR

Model JCB2388GRW

Near Webster, NY 14580

Dave L

Job Details: 05/02/2021

Thermostat ordered did not match original equipment and could not be mounted. Ordering alternate part number. Pics stretched of original thermostat; ordrng 1 61005438 (Thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Rochester, NY 14616

Dave L

Job Details: 05/02/2021

Replaced upper led. Unit tested ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Rochester, NY 14619

Steve

Job Details: 05/02/2021

Found the front right clip to hold oven bottom in place is missing. The right rear clip is broken. The right side of oven bottom is not fastened. Ordering both clips. ; ordrng 2 98005502 (Clip)s and 1 Frontrightclip (Front right clip)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB02

Near Rochester, NY 14624

Steve

Job Details: 05/02/2021

Found the refrigerator has no/low refrigerant charge. Quoted for evaporator and customer declined repair due to cost of repair will outweigh new u it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAE00

Near Webster, NY 14580

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Replaced damper and tested. Water line ordered is incorrect. Found condenser fan motor blown. Need parts. ; ordrng 1 W10279882 (Line) and 1 Fspwp2188874 (Fan)

We serviced a

AMANA REFRIGERATOR

Model SBD20S4W

Near Rochester, NY 14618

Steve

Job Details: 05/02/2021

Found condenser fan motor is seized. The co press or was humming but not pushing refrigerant. The refigerator needs compressor and fan. Quoted customer. Customer declined repair. ; rqstng P&A on 1 W10309990 (Compressor kit) and 1 833697 (Condenser fan motor) and 1 WPW10143759 (Drier) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Replaced door and harness. Tested ui and it functions properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Rochester, NY 14612

Dave L

Job Details: 05/02/2021

Removed old compressor and flushed with our 134AN nitrogen. Installed new compressor and pulled a vacuum down to 220mic let hold for 15 minutes.Unit began cooling normally after repair customer to monitor; dspstn on spec-tagged invntry: 2 W10896689 COUPLER BR 5X4 and 1 W11025999 COMPRESSOR

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Ontario, NY 14519

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Unit overheats and burs clothes against back of bullkhead. Inspected vent and it is clear with good airflow. Need thermostat. Unit intermittent to start. Found start knob hits panel before engaging switch. Need switch. ; ordrng 1 WP3387134 (Thermostat) and 1 WPW10446920 (Pts switch)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Livonia, NY 14487

Dave F

Job Details: 05/02/2021

Hole in wash pump and is leaking . Ordering pump W11416362. ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Macedon, NY 14502

Steve

Job Details: 05/02/2021

Ordering water valve and sump for leaking. ; ordrng 1 W11025157 (Motor sump) and 1 W11175771 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KUDD03DTSS3

Near Fairport, NY 14450

Steve

Job Details: 05/02/2021

Control lock was on. Turned off control lock. No charge.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Livonia, NY 14487

Dave F

Job Details: 05/02/2021

Replaced suspension. Calibrated and ran auto diagnostics. Ran unit in high spin . Unit tested good .

We serviced a

WHIRLPOOL RANGE

Model WFE510S0HS1

Near Penfield, NY 14526

James

Job Details: 05/02/2021

Replaced wire harness and tested oven and cooktop. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS06

Near Fairport, NY 14450

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Drain frozen causing leaking into freezer. Removed drain tube and cleaned it. Defrosted drain in freezer. If problem persists install drain wire.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Rochester, NY 14609

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Unit not cooling and making grinding noise intermittently. Found unit Cooling with full frost pattern. Thermostat tested open. Need freezer harness. ; ordrng 1 W11224591 (Harness) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MFW9800TQ0

Near Rochester, NY 14624

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of noise during spin?Hand spun. And bearing noise is present. Ran high spin and clanging noise is also heard. Basket is breaking off of drive shaft. New basket is no loner available for order. Unit not repairable.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Victor, NY 14564

Dave F

Job Details: 05/02/2021

Replaced agitator and screw . Unit tested good .

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Victor, NY 14564

Dave F

Job Details: 05/02/2021

Replaced lid on unit due to hinge being broken .

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Pittsford, NY 14534

Dave F

Job Details: 05/02/2021

Customer spoke of uneven cooking while broiling adjust the broil burner . Customer asked on how to clean unit aqua lift not working . Magic eraser will take a lot of stuff off to clean it . Unit tested good .

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14619

Evan

Job Details: 05/02/2021

Customer is not available rescheduling for 5/4; schdld next appmnt for 5/4 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14624

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 no Complaint of broken drawer. Inspected problem shelf and rail that should be permanently affixed to shelf has fallen off. This has cracked the drawer that slides into this shelf.; ordrng 1 W11243759 (Shelf with roller) and 1 W11257202 (Pan-deli)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Penfield, NY 14526

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of rattling noise. Noise is from stepper motor on FF damper. Ordering new damper.; rqstng P&A on 1 W11164593 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near North Chili, NY 14514

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of no ice. Intermittent. Recorded following temps in FC: -4.7 degrees F.Not getting 120 VAC to IM. Power cycled unit. Now getting 120 VAC to IM. Jumped harvest circuit and ice maker would not move. Ice motor seized. Relaced ice maker. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Farmington, NY 14425

Steve

Job Details: 05/02/2021

Replaced cam and belt for squealing when in high spin. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Webster, NY 14580

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of noise during agitation. Customer provided video of noise. Following stored error:F0E3 overload errorF2E1 stucky keyRan autodiagnostic cycle. Completed but flashed F0E3 error. Unit should not flash error when empty. Examined under unit and found oil on rotor and rotor bolt. Gearcase has failed causing noise during agitation and friction from failing gearcase throwing overload error.Wash plate corroded to basket. Ordering new wash plate in event wash plate is broken during gearcase replacement.; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10752187 (Wash plate bolt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Mendon, NY 14506

Dave F

Job Details: 05/02/2021

Dispenser door not staying closed ordering dispenser.; ordrng 1 W11412300 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, NY 14424

Steve

Job Details: 05/02/2021

Replaced co er for broken tabs and cover not holding to ceiling. Replaced seperator for warm air entering ice bi. And clumping ice maker. Found the bladder and valve had frozen. The valve is leaking. Ordering valve. ; ordrng 1 WPW10341329 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Churchville, NY 14428

Dave F

Job Details: 05/02/2021

Ice maker not cycling . Checked for voltage unit has 120 volts . Ordering ice maker . ; ordrng 1 W11284458 (icemaker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Webster, NY 14580

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint of unit not completing wash. Following stored errors:F7E1 heater fault.Cleared errorsRan auto diagnostic cycle and wash motor never starts. Removed front panel. Connected cheater cord to motor circuit and motor still never runs. Confirmed 118.1 VAC from ACU to motor circuit. Needa new wash motor.Replaced motor sump assembly. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1FTKXKT00

Near Rochester, NY 14626

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Unit leaking into ff section. Defrost drain clogged. Defrosted drain and verified it's clear.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Rochester, NY 14612

James

Job Details: 05/02/2021

Q1 n. Q2 n. Q3 n. Replaced float switch and holder and tested. Ran unit for 15 minutes with no issues.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Webster, NY 14580

Tanner

Job Details: 05/02/2021

Q1 no Q2 no Q3 noComplaint od no drain. Unit full of water. F9E1 error.Confrimed 120 VAC to drain pump from ACU. Swept sump for debris and found none. Replaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WML55011HB5

Near Rochester, NY 14624

Evan

Job Details: 05/02/2021

Replacing console due to console cracking in bottom left corner. Replaced console. Tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Rochester, NY 14609

Tanner

Job Details: 05/02/2021

"Q1 no Q2 no Q3 noComplaint of noise during. Following stored errors: noneRan autodiagnostic cycle and completed without issue. Ran high spin and heavy agitation without issue. Inspected under unit. All drive components are properly installed. Belt is taught. Ran load of towels. As spin was winding down unit made screeching noise. Ordering new motor. Sound appears to be coming from motor pulley. Motor is very hot to touch.; ordrng 1 W11497303 (Motor), dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Canandaigua, NY 14424

Steve

Job Details: 05/02/2021

Replaced cam and belt for squealing while spinning. The washer tested hood. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

MAYTAG DISHWASHER

Model MDB7600AWW

Near Henrietta, NY 14467

Evan

Job Details: 05/02/2021

Noise customer is referring to is coming from wash motor that was just installed. Reordering wash motor ; ordrng 1 6-919922 (SUMP & MOTOR )

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Geneseo, NY 14454

Dave F

Job Details: 05/02/2021

Drain tube was plugged . Cleared drain tube and cleared ice . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14609

Evan

Job Details: 04/29/2021

Replacing lid lock due to unit failing to spin out correctly. Replaced lock. Tested unit. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14607

Evan

Job Details: 04/29/2021

Customer stated that bigger loads were not spinning out correctly. Checked for error codes discovered code F0E5 for off-balance load. Cleared code ran diagnostic cycle. Unit completed cycle as it should. Adjusted feet on unit due to unit not being level. Spoke with customer about proper cycle selection when washing larger items advise customer they need to use the deep water wash when washing jeans towels sweatshirts etc. unit itself tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, NY 14580

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Unit not cooling. Compressor is loud. Icemaker is leaking. Partial frost pattern on freezer evap and temperature at 30 degrees. Sealed system leak. Need ff evap. Replace compressor for loud noise and possible damage. Parts under warranty. ; ordrng 1 W11116006 (Evap) and 1 WPW10143759 (Drier) and 1 8201675 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Geneva, NY 14456

Dave F

Job Details: 04/29/2021

Defrost heater in FC section is not turning on . Verf 120 volts to heater . Ohm heater out and is open . Ordering thermistor harness with inline fuses and heater . Customer has extended warranty but wont take into effect yet . Customer is going to turn unit off and try to defrost .; ordrng 1 W10882092 (heater) and 1 W10858452 (harns-wire)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHB02

Near Irondequoit, NY 14609

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Door damaged upon delivery. Need freezer door; ordrng 1 LW10898296 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Auger yoke stripped onto motor shaft. Need to cut yoke to remove motor. Condenser fan is loud. Order fan and blade. ; ordrng 1 WP63052-2 (Yoke) and 1 WPW10317991 (Motor) and 1 WP12825803 (Blade) and 1 W11123104 (Motor)

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Webster, NY 14580

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Replaced door switch and tested. One year warranty on repair.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Hilton, NY 14468

Dave L

Job Details: 04/29/2021

Replaced touch pad due to cancel key not functioning. Unit tested ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

Dave L

Job Details: 04/29/2021

"Fabric softener is reimagining in the dispenser after loads are finished. Checked valve coil voltage and resistance. Water valves testing ok. I was able to get water to dispense into the fabric softener cup. Unable to recreate failure. Customer stated that this failure is consistent and that the fabric softener remains untouched by water. Ordering valve housing, dispenser, control and encoder. ; ordrng 1 W11116592 (Cobtrol) and 1 W11127357 (Housing) and 1 W11127356 (Panel) and 1 W10584420 (Softener encoder)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Rochester, NY 14612

Dave L

Job Details: 04/29/2021

"Found unit running but not cooling. Equalization pressures ok. Ran test 40 high side and low side pressures did not change. Wattage reading did not change significantly when the compressor was on. Ordering compressor. ; ordrng 1 W11025999 (Compressor.), dspstn on spec-tagged invntry: 2 W10896689 COUPLER BR 5X4"

We serviced a

JENN AIR RANGE

Model JJW9230DDB

Near Rochester, NY 14616

Dave L

Job Details: 04/29/2021

Upper oven broil relay is fused closed causing the broil element to run full power during bake. Control 74008953 is NLA. Left breaker turned off.

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Rochester, NY 14616

Dave L

Job Details: 04/29/2021

SR7730627212 documented performance issues with techline. Went through use and care with customer. Items are not being cleaned consistently due to inconsistencies in loads/modifiers. Ran service diagnostics. Unit testing okay functionally. Made recommendations to the customer that will Improve wash performance.

We serviced a

WHIRLPOOL DRYER

Model LER7646JQ0

Near Williamson, NY 14589

James

Job Details: 04/29/2021

"Q1 n. Q2 n. Q3 n. Unit not heating found thermostat blown replaced thermostat kit and verified operation. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 279816 (Tstat), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Sodus, NY 14551

James

Job Details: 04/29/2021

Q1 n. Q2 n. Q3 n. Replaced timer and tested. Drum was 210 max on high. 185 on low. Unit functions properly.