We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Hilton, NY 14468
Dave L
Job Details: 01/10/2024
Replaced unresponsive jazz board. Tests ok; used 1 WPW10503278 (ADC - JAZZ) from stock
We serviced a
GE WASHER
Model GFW655SSV0WW
Near Irondequoit, NY 14609
Andres V
Job Details: 01/10/2024
Called techline to ask what could be causing issue. They informed me that theirs something going on between inverter board and control board. Reccomended replacing both ; ordrng 1 WH22X36637 (Main control) and 1 WH22X35837 (Inverter board) and 1 WH03X29524 (Motor) and 1 WH03X29524 (Vent damper motor)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Sodus, NY 14551
Anthony V
Job Details: 01/10/2024
Customer stated that dryer is dented on side and bottom W11315726 left panel W11215531 Dr base panel ordering panels; ordrng 1 W11315726 (Panel) and 1 W11215531 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lyons, NY 14489
Anthony V
Job Details: 01/10/2024
"Customer states that it's not finishing cycle found a bad cam replaced cam. W10721967 cam w11395618 capaciter truck stock ; used 1 W10721967 ( Cam), and 1 W11395618 ( Capaciter) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lyons, NY 14489
Anthony V
Job Details: 01/10/2024
Customer states that water was leaking on the floor found a broken water valve w11101906 ordering a water valve when they installed the washer when they pushed the washer back towards the wall they snapped both fittings of the watervalve; ordrng 1 W11101906 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Newark, NY 14513
Anthony V
Job Details: 01/10/2024
Customer states that washer won't do anything washer needs an electric control washing machine is out of warranty
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, NY 14513
Anthony V
Job Details: 01/10/2024
Customer states that drain pump will stay on after cycle installed lower harness. Drain pump shut off ran a quick wash cycle with normal operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2673BEM10
Near Rochester, NY 14625
Andres V
Job Details: 01/10/2024
Replaced dual valve on unit. Tested it unit no longer fills ice maker when dispensing water.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Victor, NY 14564
Andres V
Job Details: 01/10/2024
Found error code for slow drain. Took unit apart and found pump was obstructed. Cleared it out and tested it. Unit is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Victor, NY 14564
Andres V
Job Details: 01/10/2024
Cleared out water and took pump off. Found a piece of glass in housing. Put pump back together and tested it. Unit is now draining properly
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Manchester, NY 14504
Andres V
Job Details: 01/10/2024
Found belt broken. Checked pulley to see what could of caused it but did not see anything. Replaced belt and tested unit. Unit is working properly ; used 1 661570V (Belt) from stock
We serviced a
KITCHENAID DOWNDRAFT VENT
Model KXD4636YSS7
Near Fairport, NY 14450
James
Job Details: 01/09/2024
Customer states that appliance goes down but doesn't come back up in. Unit damaged frame at rivets. Called techline. Sr7738200868. 800-253-1301
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT2
Near Fairport, NY 14450
James
Job Details: 01/09/2024
Customer states that dishwasher is not heating checked heater heater turned on normal operation found that noise barrier insulation is missing ordering insulation W11573700 multi layer insulation ; ordrng 1 W11573700 (Noise barrier insulation)
We serviced a
WHIRLPOOL RANGE
Model WCE55USOHB01
Near Rochester, NY 14626
Dave L
Job Details: 01/09/2024
Found wire to front right burner disconnected and evidence of a short to ground. Repaired and tightened connection. Reset breaker. Tests ok.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Rochester, NY 14626
Dave L
Job Details: 01/09/2024
Replaced drain pump due to a broken impeller. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14607
Andres V
Job Details: 01/09/2024
"Found drain hole clogged causing water to back up. Cleared out hole, and poured water down it to make sure it's cleared."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Walworth, NY 14568
James
Job Details: 01/09/2024
Customer states that washer will not do anything found that ui is not responding ordering an electric control W11627413; ordrng 1 W11627413 (Electric control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Penfield, NY 14526
James
Job Details: 01/09/2024
Drop off part
We serviced a
GENERAL ELECTRIC FREEZER
Model FUF21QRRAWW
Near Webster, NY 14580
James
Job Details: 01/09/2024
Customer states that freezer isn't cooling ordering a main control WR55X37669 ; ordrng 1 WR55X37669 (Electric control)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42EASJ2WW
Near Webster, NY 14580
James
Job Details: 01/09/2024
Customer states that dryer is not heating found 120 volts l1 to nuetral found 13. Volts l1 too l2 issues with house electrical
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 01/09/2024
Unit intermittently rises in temperature allowing items in the freezer to thaw. Freezer at -3 suspecting sealed system issue. Cust requesting data loggers be installed after repair to verify. ; ordrng 1 W11109499 (Drier) and 1 W10913906 (Process tube) and 1 W11504445 (5-4) and 1 W11504436 (6-1.8) and 1 W11504416 (8.5-6) and 1 Dataloggers and 1 W11557671 (Compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKWO
Near Rochester, NY 14616
Dave L
Job Details: 01/09/2024
Replaced drain pump due to broken impeller. Pump under 120 month warranty. Tests ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
Dave L
Job Details: 01/09/2024
SR7738195359 shared customers data logger data. Probes were only measuring air temp. Re positioned probes and scheduled pseudo for follow up and documentation. ; schdld next appmnt for 1/12 FRI !
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rochester, NY 14612
Dave L
Job Details: 01/09/2024
Unit displaying Ui disconnect error. Tested ok in diagnostics. Ordering console. ; rqstng P&A on 1 W11478524 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Rochester, NY 14625
Andres V
Job Details: 01/09/2024
The display is starting to go out and does not display all the number. Unit needs new UI. I checked to see what could be causing the issue but did not see anything. ; ordrng 1 W11460962 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Webster, NY 14580
James
Job Details: 01/09/2024
Customer states that dishwasher is not washing replaced sump and pump ran dishwasher with no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, NY 14450
Andres V
Job Details: 01/09/2024
Customer wanted to know if theirs anything I could do about drain hose hitting back panel. I used zip tie to tie it down to fill hoses to prevent it from making contact.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairport, NY 14450
Andres V
Job Details: 01/09/2024
Installed new timer unit is now heating. Noticed that power cord has a internal broken wire will only work if you move power cord around.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Andres V
Job Details: 01/09/2024
I installed new ice maker on unit and used ice maker fill test. Also took freezer temp found it being -3. Unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14623
Andres V
Job Details: 01/09/2024
I installed new condenser fan and fan blade. When I was putting unit back on the shims I heard noise. When I took shims out and had unit sitting on wheels sound went away. Left unit sitting on wheels to prevent noise.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Penfield, NY 14526
Andres V
Job Details: 01/09/2024
"Checked error codes did not find any, ran a diagnostic cycle successfully. I suggested that customer used high deep water to submerge clothes in water and get better results."
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ09
Near Rochester, NY 14617
Andres V
Job Details: 01/09/2024
Unit is having intermittent issue with a micro switch assemby not pulling back to close position when opening door. ; ordrng 1 W11551558 (Top interlock assembly) and 1 W11551761 (Lower interlock assem)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14621
Andres V
Job Details: 01/09/2024
"Replaced slider, clutch and rotor. Tested unit, unit no longer makes noise and is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Webster, NY 14580
James
Job Details: 01/09/2024
Customer states that washer is not spinning found loose connection on capacitor tested spin cycle successfully
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Hamlin, NY 14464
Dave L
Job Details: 01/09/2024
Unit will not function due to an unresponsive control. Ordering control. ; ordrng 1 W11368855 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WPT1L1TZYB01
Near Irondequoit, NY 14617
James
Job Details: 01/09/2024
Customer cancelled. Customer purchased new unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Hilton, NY 14468
Dave L
Job Details: 01/09/2024
Customer states unit would not start. Unable to recreate. Suspecting sump or drain pump. Recommending replacing both. ; ordrng 1 W11613479 (Sump) and 1 W10876537 (Pump)
We serviced a
GE FREEZER
Model FUF17DPARRWH
Near Pittsford, NY 14534
James
Job Details: 01/09/2024
Customer states that freezer is not cooling and needs a compressor installed a start relay to test compressor compressor turned on. Start relay and compressor our no longer available freezer coming down too temperature
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Hilton, NY 14468
Dave L
Job Details: 01/09/2024
Replaced knobs. Buzzer ordered by mistake. Customer declined to reorder timer.
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS0
Near Spencerport, NY 14559
Dave L
Job Details: 01/09/2024
Turn table motor over heated and melted the glass plate and coupler. ; ordrng 1 WPW10466420 (Turntable motor)
We serviced a
KITCHENAID COOKTOP
Model KCED606GSS01
Near Brockport, NY 14420
Dave L
Job Details: 01/04/2024
Cooktop is cracked and deformed in corner. Under 30 day cosmetic; ordrng 1 W11051487 (Cooktop)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Brighton, NY 14618
Andres V
Job Details: 01/04/2024
Unit seems to be having a sealed system issue. Freezer was 33 degrees. I took off back panel and saw that evaporator did have a frost pattern but their was a block of ice at cap tube. Unit needs sealed system tech to evaluate if it's a leak or restriction.
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00
Near Spencerport, NY 14559
Dave L
Job Details: 01/04/2024
"ATEC warranty on s/c ordering sensor and control due to temp discrepancy. ; ordrng 1 W11290976 (Sensor) and 1 W11294388 (Control), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near West Henrietta, NY 14586
Andres V
Job Details: 01/04/2024
Unit had to door hinges on there already. Explained that theirs nothing that can be done besides taking some jars out of door so it's not so heavy
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Pittsford, NY 14534
Andres V
Job Details: 01/04/2024
I installed new pump on unit and was getting same result. tested power at pump with connector disconnected and was getting 113v. Called techline and they advised to replace control board. Sr7738166732; ordrng 1 W11305303 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14616
Dave L
Job Details: 01/04/2024
"Gearcase is leaking oil and water leaks past seal. Ordering Gearcase, slider, and washplate. ; ordrng 1 W10734521 (Slider) and 1 W11393685 (Gearcase.) and 1 W10752283 (Washplate), dspstn on spec-tagged invntry: 1 W11130238 CNTRL- ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2DX.)
Near Irondequoit, NY 14617
Dave L
Job Details: 01/04/2024
Wash motor will not run. 120vac to motor. Ordering sump; ordrng 1 W11460945 (Sump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
James
Job Details: 01/04/2024
Replaced fan harness and tested continuity. Diagnostics passed. Removed ice from evaporator.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Bloomfield, NY 14469
James
Job Details: 01/04/2024
Unit leaked onto floor and its brown sticky substance. Inspected unit and found residue underneath unit and some residue inside defrost drain pan. Suspect drain pan overflowed at some point n cant replicate problem. If problem persists replace control.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Farmington, NY 14425
James
Job Details: 01/04/2024
Unit not advancing time. Replaced timer and tested.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14622
Dave L
Job Details: 01/04/2024
"Replaced ice maker due to lost position error. Customer to monitor after 24 hours; dspstn on spec-tagged invntry: 1 W11658802 ICEMAKER , used 1 Sh15 (Sh) from stock"
We serviced a
KITCHENAID OVEN
Model KGRS505XSS01
Near Victor, NY 14564
James
Job Details: 01/04/2024
"Unit not heating on lower bake. Power to igniter. Replaced igniter and tested unit functions properly. ; used 1 12400035 (Igniter), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Fairport, NY 14450
James
Job Details: 01/04/2024
Lid broken at lh hinge. Bleach dispenser broken. Need parts. ; ordrng 1 W11259006 (Lid) and 1 W11234069 (Dispenser)
We serviced a
MAYTAG DRYER
Model MEDE300VW0
Near Webster, NY 14580
Dave L
Job Details: 01/04/2024
"Unit will not heat due to an open element. Customer is undecided. ; rqstng P&A on 1 WP8544771 (Heater), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Fairport, NY 14450
James
Job Details: 01/04/2024
"Unit screeching during cycle. Replaced belt and rollers. Unit functions properly. One year warranty on parts. 90 days labor. ; used 1 Sh15, and 1 4392067 (Kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0J
Near Webster, NY 14580
Dave L
Job Details: 01/04/2024
"Unit has leaked from door center. Ran unit empty extensively. Did not leak. Checked drain pump housing, check valve operation and hose installation. Looped hose. Used clear door to watch spray arms. Lower spray arm is cracked and begins to spray into the tub basin after the first drain cycle. Ordering spray arm; ordrng 1 W10837249 (Spray arm), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN , used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14616
Dave L
Job Details: 01/04/2024
"Replaced actuator and cam due to unit not shifting. Tests ok; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model WFW9151
Near Rochester, NY 14612
Dave L
Job Details: 01/04/2024
Unit is loud due to a worn bearing and bent spindle customer is going to replace. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKV1
Near Penfield, NY 14526
James
Job Details: 01/04/2024
"Unit leaking intermittently. Seems to leak after cycle and unit is off. Tested for 30 minutes and found no leaks. Left water off. Need pump, control and valve.; ordrng 1 W11672039 (Control) and 1 W11434044 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Penfield, NY 14526
James
Job Details: 01/04/2024
"Unit not drying. Handle fell off door. Reinstalled handle and tested. No errors. Heater powered on in diagnostics. Filter screen contacted element and melted and may have cycled off heater. Need filter and screen. ; ordrng 1 WPW10463906 (Screen drop off) and 1 W10872845 (Filter drop off), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Pittsford, NY 14534
Andres V
Job Details: 01/04/2024
Found hub to be worn out causing it to only spin agitator. I replaced it and calibrated unit. Unit now spins. ; used 2 W10528947 (Hub) from stock
We serviced a
MAYTAG DRYER
Model MED5740TQ0
Near East Rochester, NY 14445
Andres V
Job Details: 01/04/2024
Found thermal fuse to be testing open. I replaced it and tested unit. Reccomended customer gets vent changed out to prevent issue again. ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Brighton, NY 14610
Andres V
Job Details: 01/04/2024
Replaced the right side hinge on unit and reinstalled door. Door now closes properly. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Rochester, NY 14605
Andres V
Job Details: 01/04/2024
Installed new front right burner switch and tested it. Burner now working properly
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Rochester, NY 14611
Andres V
Job Details: 01/04/2024
Found front panel was sticking right by the hinges not letting door close all the way. Unit needs new front panel; ordrng 1 W11402953 (Front panel)
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Scottsville, NY 14546
Andres V
Job Details: 01/04/2024
Cleaned out drain filter and found a plastic bag inside causing blockage. Put unit back together and tested it. Unit now drains
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14609
James
Job Details: 01/04/2024
Unit not making ice. Test switch not working. Cycled switch on icemaker then reset power to fridge. Icemaker filled successfully. Customer is to monitor. If problem persists replace icemaker. W11546935
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Customer states that not getting water to fill the washer install new water valve and advised the customer his hard water that you need to put screens on the end of his water hose to prevent the hard water from the string his water bill ran washer normal operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details: 01/03/2024
"Replaced fan, center mullion, and deli drawer due to dc power issue and condensation on mullion. Customer to monitor"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
Left knob at door.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
Replaced sump due to loins wash motor. Tested ok.
We serviced a
AMANA WASHER
Model MVWX655DW0
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
Customer states unit would not start properly. Found stuck key error in diagnostics. Tested and ran calibration. Unit tests on. ATEC warranty
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Irondequoit, NY 14617
Dave L
Job Details: 01/03/2024
JUnit will not drain. Disassembled unit and removed pump assembly to clean blockage between inner and outer tub. Cleaned pump filter. Cleared error codes and ran diagnostics. Tests ok
We serviced a
WHIRLPOOL WASHER
Model GHW9300PW4
Near Irondequoit, NY 14617
Dave L
Job Details: 01/03/2024
"The inlet valve is allowing the tub to fill while off. Ordering valve ; ordrng 1 WP8182862 (Valve), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Webster, NY 14580
Dave L
Job Details: 01/03/2024
Replaced sump due to open wash motor. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Webster, NY 14580
Dave L
Job Details: 01/03/2024
"Drain hose adapter is leaking. Ordering hose; ordrng 1 WP8182767 (Hose), used 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAM2
Near Irondequoit, NY 14609
Dave L
Job Details: 01/03/2024
"SR7738103145 documented thermal event with safety team. Provided customer quote for control, console, and harness. Pics attatched ; rqstng P&A on 1 W10595568 (Control) and 1 W10811163 (Console) and 1 W10496101 (Harness), used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
"Appliance manager is sending 120vac to bake element after oven is off. Ordering control. ; ordrng 1 W11261167 (Control), used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW2
Near Spencerport, NY 14559
Dave L
Job Details: 01/03/2024
Customer states unit has not been completing cycles. Unit was moved to another unit. No error codes. Tested in diagnostics. Tests ok. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Marion, NY 14505
Anthony V
Job Details: 01/03/2024
Customer states that refrigerator isn't cooling refrigerator is in the garage turned off diagnose a bad compressor refrigerator is out of warranty customer cannot come up with a purchase receipt at this time because he received the refrigerator from his ex wife's cousin he does not todo the repair at this time
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Marion, NY 14505
Anthony V
Job Details: 01/03/2024
Customer states that dishwasher has no lights found that the natural wire nut came off reattached wire and taped wire ran dishwasher normal working conditions
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Marion, NY 14505
Anthony V
Job Details: 01/03/2024
Customer states that washer goes from Sense to done r whene I ran washer I could here plastic grinding replaced cam in washer ran washer with normal operation ; used 1 W10721967 (Cam) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Customer stated that washer would not drain found that wire fell of drain pump tightened connection up and refastened wire ran washer normal operation
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Customer states that not getting water to fill the washer install new water valve and advised the customer his hard water that you need to put screens on the end of his water hose to prevent the hard water from the string his water bill ran washer normal operation
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Called the customer no one would answer door and she stated that she cancelled this job a week ago due too the cost of repair that they were going to purchase a new dishwasher repair was 400 new dishwasher was 550 ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Lyons, NY 14489
Anthony V
Job Details: 01/03/2024
Customer states that isn't heating installed new heating element checked heating element dishwasher is heating properly now
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14623
Andres V
Job Details: 01/03/2024
Found tub crack at the bottom by the drain pump. I replaced outter tub and tested unit. Unit no longer leaks
We serviced a
JENN AIR RANGE
Model JJW2427DS01
Near Pittsford, NY 14534
Andres V
Job Details: 01/03/2024
Found thermal fuse popped and shut power off to unit. I jumped fuse and checked to make sure it was heating. Unit needs new fuse. ; ordrng 1 W11204568 (Fuse)
We serviced a
GE REFRIGERATOR
Model GFE28GYNJFS
Near Pittsford, NY 14534
Andres V
Job Details: 01/03/2024
Found ice maker getting power but not cycling. Replaced ice maker and informed customer that it can take up to 24hrs to produce ice.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fairport, NY 14450
Andres V
Job Details: 01/03/2024
Customer did not need service on their dishwasher it is working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Walworth, NY 14568
Andres V
Job Details: 01/03/2024
Tested drain pump found it is getting voltage but not turning. This issue was not caused by heating element issue. ; ordrng 1 W11497943 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2673BEM10
Near Rochester, NY 14625
Andres V
Job Details: 01/03/2024
Found ice maker fill valve is stuck open and causing it to fill ice maker when dispensing water and overflowing. ; ordrng 1 WPW10341329 (Dual valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWB1
Near Rochester, NY 14607
Andres V
Job Details: 01/03/2024
Replaced drain hose and installed unit back into cabinet. Could not test because customer needs to have electrician fix outlet.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Rochester, NY 14607
Andres V
Job Details: 01/03/2024
Found pulley came off and damaged belt. I replaced belt and put unit back together. Unit is now tumbling. ; used 1 341241 (Belt) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, NY 14619
Andres V
Job Details: 01/03/2024
Unit is having issues recognizing door is locked. Unit needs new lock. ; ordrng 1 W11670519 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14617
Andres V
Job Details: 01/02/2024
Replaced door gasket on unit. Unit no longer leaks.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14617
Andres V
Job Details: 01/02/2024
I replaced door gasket on unit. Unit no longer leaks. ; schdld next appmnt for 1/3 WED !
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Irondequoit, NY 14622
Andres V
Job Details: 01/02/2024
I diagnosed unit checked for error codes and ran a diag cycle. Unit is working properly. Showed customer where filter is and how to remove it.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14618
Andres V
Job Details: 01/02/2024
I installed drain pump and tested unit. Unit is running properly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14612
Dave L
Job Details: 01/02/2024
"Replaced pump assembly due to broken impeller. Tests ok. ; (created new UIS, deleted prior attachment to UisID 85298)"