Near North Chili, NY 14514
Shaiman
Job Details: 12/31/2019
DISHWASHER MAYTAG MDB4949SHZ0 Replaced control board. Unit tested good.
Near Churchville, NY 14428
Steve
Job Details: 12/31/2019
OVEN MAYTAG MER6600FZ2 Replaced both hinges for door not closing. The door tested good. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
Near North Chili, NY 14514
Shaiman
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer reports the unit fills with water, but doesn’t agitate, and gets stuck in the rinse cycle. F7E1 error code stored. Ran auto verification test cycle. Unit only hums when attempting to agitate, and does not spin either. Shifter seems to be working as it should. Basket spins freely. Oil is also leaking from the gear case. Motor, gear case, and capacitor should be replaced. Customer declined further repair."
Near Rochester, NY 14612
David
Job Details: 12/24/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced freezer door due to damaged harness.
Near Rochester, NY 14612
Shaiman
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW4815EW0 "Customer states unit will not turn on after repair. Unit was in sensing upon arrival. No error codes stored. Unit completed auto test with no issues. However, when in a normal wash cycle, the machine locked the lid, began agitating, then spun out all within the sensing cycle. Control board needs to be replaced. ; ordrng 1 W10711300 (CONTROL)"
Near Irondequoit, NY 14617
Shaiman
Job Details: 12/24/2019
WASHER MAYTAG MVWC200XW1 "Customer reports unit will fill, but won’t agitate, and doesn’t fill all the way up during rinse for normal & delicate. One time event of a burning smell after multiple loads. F0E4 F7E5 error codes stored. Contacted the manufacturer technical support line. Agent suggests the control board, water inlet, shifter, and/or capacitor should be replaced. Unit completed an auto test, but agitation sounded weak. Further diagnosis discovered the smell is emitting from the motor. Shifter seems to be working as it should, same with the inlet valves. Suspecting a fail in the control board is causing the no fill during rinse & the little to no agitation. Motor and capacitor should also be replaced. SR: 7726713059; ordrng 1 W10393483 (CONTROL) and 1 W10804665 (CAPACITOR ) and 1 WPW10006416 (MOTOR) and 1 WPW10432353 (INLET VALVE ASSEMBLY )"
Near Rochester, NY 14612
David
Job Details: 12/24/2019
DRYER WHIRLPOOL MGDC215EW2 Replaced timer due to aBroken shaft. Unit tested good
Near Rochester, NY 14626
David
Job Details: 12/24/2019
REFRIGERATOR MAYTAG MFI2569VEM0 Replaced control wpw10312695 due to unit not cooling. Unit tested good. S/C paid on 10/30; pckd up 1 WPW10312695 (electronic control)
Near Irondequoit, NY 14609
David
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Compressor is running but not cooling. Another company had replaced the compressor a fewDays agoAnd the unit never cooled. Suspecting that the compressor was damaged during install scheduled for 1/2/20; ordrng 1 W11025999 (compressor)
Near Rochester, NY 14620
David
Job Details: 12/24/2019
RANGE FRIGIDAIRE FFEF3018LBG Replaced door seal on oven door.
Near Webster, NY 14580
David
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB Checked unit for abnormal noises. Noise customer is hearing is just the refrigerant boiling off after the compressor shuts off. Went over use and care with the customer
Near West Henrietta, NY 14586
Steve
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced ice maker for not returning to home position during testing. Same result. Thermistor tests open. The harness had been repaired while under warranty. The unit needs a door due to broken harness. ; (created new UIS, deleted prior attachment to UisID 58241), rqstng P&A on 1 LW10691266 (Freezer door SS)"
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/24/2019
DRYER WHIRLPOOL WGD4616FW1 "Replaced rollers and idler for squeaking. After install the unit has a ticking sound. Ordering another maintenance kit. ; ordrng 1 4392065 (Maintenance kit), used 1 4392065 (Maintenance) from stock"
Near Rochester, NY 14616
Shaiman
Job Details: 12/24/2019
WASHER ROPER RTW4516FW2 "Customer reports the unit does not function correctly when using heavy and bulky sheets wash functions. F8E1 error codes stored. Called for hot and cold water and manual diagnostics. Cold water came out at less pressure than usual, but no hot water was being dispensed. The hot water valve could be heard operating. Hot water was not coming out of the hose either. Suggested customer to have the water valves/water lines checked in the home. Will continue diagnosis when issue is resolved."
Near Pittsford, NY 14534
Steve
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW75HEFW0 Sr#7726716541Ordering control for erratic spin and clothes not spinning out. ; ordrng 1 W11201274 (ACU)
Near Macedon, NY 14502
Steve
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM01 Found no lights on in refrigerator and freezer is 40. Removed power to pantry door. Then reset power to refrigerator. Lights came on. Removed back wall in freezer and tested. The evaporator is cooling but only half frost pattern. Customer is going to monitor until morning. If lights go out again order harness. If temp is to high in the freezer. It will need sealed system work. ; rqstng P&A on 1 W10512203 (harns-wire)
Near Pittsford, NY 14534
Steve
Job Details: 12/24/2019
WASHER WHIRLPOOL GHW9100LW1 Found tide pods stuck in dispenser. Removed tide pod and the washer filled as expected.
Near Farmington, NY 14425
Steve
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ Rescheduled custom for Saturday appt; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Farmington, NY 14425
Steve
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW83005W05 Found front left leg was raised up causing u it to bounce. Lowered legs and fastened with nut. The washer tested good.
Near Webster, NY 14580
Evan
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW8040DW4 Replacing lid due to lid separating causing unit not to run. Replaced lid and tested unit. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 12/24/2019
WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit failing to stop spinning at end of cycle. Replaced switch and ran drain and spin cycle. Unit completed cycle as it should. Unit tested good Unit is under ATEC Warranty
Near Fairport, NY 14450
Evan
Job Details: 12/24/2019
RANGE KITCHENAID KICU509XBL00 Customer is stating that unit is flashing f47 code for UI and control failing to communicate. Discovered unit would only flash f47 code and not respond to commands. Cycled power and still had same issue. Replaced IPC board and configured new board to UI. Tested all burners. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 12/24/2019
DISHWASHER MAYTAG MDBH969AWB5 Customer has to reschedule appointment for Friday 12/27; schdld next appmnt for 12/27 FRI 12-3
Near East Rochester, NY 14445
Evan
Job Details: 12/24/2019
RANGE JENN AIR JDS9860BDB Replacing orifice holder due to unit failing to light from burner being cracked. Replaced holder and tested burner. Unit tested good
Near Webster, NY 14580
Shaiman
Job Details: 12/24/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Customer reports the unit is not cleaning as it should, and soap pods are not dissolving. Customer removed debris from the spray arms and unit has been working for the past few days. 5-1 error code stored. Tested unit in diagnostics. Inlet water temperature is satisfactory. Top and bottom spray arms seems to be spraying as they should. Customer monitor."
Near Penfield, NY 14526
Evan
Job Details: 12/24/2019
DRYER WHIRLPOOL WGD6200SW2 Customer stating that unit wasNot heating. Upon inspection discovered that thermal fuse had blown causing ignitor not to glow. Replaced thermal fuse and ran test cycle. Unit tested good. Also spoke with customer about getting vent cleaned due to possible relation to issue. Dryer vent wizard Scott Koepke585-441-7227; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Canandaigua, NY 14424
Steve
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Found very low water pressure causing small cubes. Removed filter and pressure is good now. Customer is going to replace filter. If problem persists after new filter order filter housing. W11194438
Near Rochester, NY 14616
Shaiman
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW4850HW1 "Customer reports the unit only fills and drains when in sensing cycle, and occasionally will agitate momentarily. F8E1 error code stored. Tested valves in manual diagnostics. Hot water would dispense, but cold water would not. Cold water valve was off in the basement. Turned on valve & tested valves again. Suspecting the issue was due to no cold water supply. Repair successful."
Near Rochester, NY 14607
Evan
Job Details: 12/24/2019
DISHWASHER KITCHENAID KUDK03FTSS3 Customer starting that unit will not run. Upon inspection discovered that wash motor would not run. Confirmed that motor was receiving power. Unit will need wash motor. Ordering sump & motor ; ordrng 1 WPW10780877 (SUMP & MOTOR )
Near Rochester, NY 14612
David
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW8500DC0 Customer has been noticing more soap build up on clothes as before. Ran load size calibration and went over use and care with the customer. Running extra rinse and deep water wash will help remove excess detergent.
Near Irondequoit, NY 14617
David
Job Details: 12/24/2019
WASHER GE GTW460ASJ4WW "Water is dripping into tub whileIdle ordering valve labor is 104.65; ordrng 1 WH13X26535 ( VALVE), used 1 SH1500 (SHIPPING&HANDLING) from stock"
Near North Chili, NY 14514
Shaiman
Job Details: 12/24/2019
DISHWASHER MAYTAG MDB4949SHZ0 Replaced sump motor. Issue still present. Suspecting failed control board. Replacing board. ; ordrng 1 W11225084 (CONTROL BOARD)
Near Rochester, NY 14606
Shaiman
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW7040DW0 "Customer states unit won’t spin; unit drained but clothes still came out excessively wet. F0E3 F0E5 F9E2 F3E1 F2E1 error codes stored. Machine passed test verification cycle with no issues. Low, mid, and high speed spin functioned as it should in manual diagnostics. Suspecting a control fault. Replacing control board if problem persists (W10812423) Customer monitor."
Near Ontario, NY 14519
Evan
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDTA75SAHN0 Replacing adjusters due to top rack falling from wheels coming detached. Replaced adjusters on both sides. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Pittsford, NY 14534
Evan
Job Details: 12/20/2019
OVEN-MW COMBO WHIRLPOOL WOC75EC7HS00 Customer starting that touch panel will not respond to commands. Upon inspection discovered 2 error codes present. F6e4 and f6e0. Codes both pertain to control and UI failing to communicate. D6e4 calls for main control to be replaced. Ordering control and UI ; ordrng 1 W11261165 (CONTROL ) and 1 W11353765 (USER INTERFACE )
Near Webster, NY 14580
Evan
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW8000BW0 Customer stating that unit is still flashing SD code for Sudsing. Called techline SR: 772669626Techline stating that bearing will need to be replaced in order for basket to float freely on shaft. Ordering shaft and bearing kit ; ordrng 1 W10435302 (BEARING KIT )
Near Fairport, NY 14450
Steve
Job Details: 12/20/2019
REFRIGERATOR JENN AIR JFFCC72EFP02 Replaced control and IM fan for slow or no ice production. Ordering dispenser motor for not turning bin. ; ordrng 1 W10822606 (motor) and 1 W11033825 (ice-contnr) and 1 W11228132 (SHAFT)
Near Rochester, NY 14615
David
Job Details: 12/20/2019
RANGE WHIRLPOOL WFG525S0JZ0 Unit has cosmetic damage on the console. Ordering console ; rqstng P&A on 1 W10835288 (panl-cntrl)
Near Rochester, NY 14610
Dave
Job Details: 12/20/2019
REFRIGERATOR AMANA ABB1922FEW Center rail for crisper drawer is broken . Also both crisper drawers are cracked . Customer would like new drawers W10833528 ; ordrng 2 W10833528 (pan-crispr)s
Near Rochester, NY 14616
David
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDTE234GPS "Retainer for top sprayer is broken. Ordering retainer so that sprayer can be reattached ; ordrng 1 WP3400918 (upper spray arm ret), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
Near Rochester, NY 14622
Evan
Job Details: 12/20/2019
WASHER MAYTAG MVWB766FW1 "Replacing control, user interface and water valve due to UI not accepting commands and water valve failing to detect incoming water temperature. Replaced all parts. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE"
Near Rochester, NY 14610
Evan
Job Details: 12/20/2019
WASHER MAYTAG MVWX655DW1 Customer stated that unit would not drain. Upon inspection discovered f0e5 code for off balance load. Discovered unit was full of towels and jeans. drained remaining water and ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin after balancing load. Unit tested good
Near Williamson, NY 14589
Steve
Job Details: 12/20/2019
WASHER MAYTAG MVWB765FW2 Found bearing g in pump is bad and will not drain when water is in machine. Found grease on bottom of gearcase. Ordering pump and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W10876600 (drain pump)
Near Fairport, NY 14450
Evan
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that top rack was falling. Upon inspection discovered that welds had snapped on track causing issue. Replaced rails and tested rack. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Bloomfield, NY 14469
Dave
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW5000DW0 "Gearcase that came in was used . Ordering new gearcase . Installed hub to at least allow customer to wash some laundry before it wears out . Ordering new hub as well . ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE"
Near Rochester, NY 14610
Steve
Job Details: 12/20/2019
VAN FORD TRANSIT CONNECT Fixed truck
Near Rochester, NY 14618
Steve
Job Details: 12/20/2019
DRYER WHIRLPOOL WGD4850HW0 Replaced ignitor for power to ignitor but not lighting. The dryer tested good
Near Webster, NY 14580
Steve
Job Details: 12/20/2019
DRYER WHIRLPOOL WED4815EW1 Found a screw in felt causing galloping noise. Removed screw. The dryer tests good
Near Rochester, NY 14606
David
Job Details: 12/20/2019
REFRIGERATOR GE GSS25QGTABB Unit is making a rumbling noise from the compressor. Customer was not interested in a sealed system repair. Compressor is WR87X20798
Near North Chili, NY 14514
Shaiman
Job Details: 12/20/2019
DISHWASHER MAYTAG MDB4949SHZ0 Customer concerned about the unit only filling with water and draining; but not spraying water. Sump motor should be replaced. ; schdld next appmnt for 12/23 MON !
Near Rochester, NY 14623
Shaiman
Job Details: 12/20/2019
WASHER WHIRLPOOL MHW5630HW0 "Customer concerned about the unit not functioning & an error code being displayed. F9E1 error code displayed. Drain pump would not function in the manual test. However during the auto test, the pump ran momentarily but did not drain water. Suspecting a failed drain pump. ; ordrng 1 W11316609 (DRAIN PUMP)"
Near Rochester, NY 14610
Evan
Job Details: 12/20/2019
DRYER WHIRLPOOL LE7680XSN1 Replaced actuator due to door not engaging start switch. Replaced switch. Tested unit. Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 12/20/2019
REFRIGERATOR AMANA ABB1921BRW01 Checked temperatures in freezer -5 degrees and 36 in fresh food section . Freezer set to 4 and fresh food set to 6 . Unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KBFN506EBS01 Replaced arm shut off / bail arm for not turning unit off . Tested unit . Tested good .
Near Clifton Springs, NY 14432
Dave
Job Details: 12/20/2019
DRYER WHIRLPOOL WGD6620HC0 Unit has F3E3 error code . Installed new control W11368834 . . Tested unit tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 12/20/2019
DRYER MAYTAG MGDC215EW2 Replaced coils for unit not heating after running for a while . Tested unit . Tested good .
Near Sodus, NY 14551
Steve
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 Replaced ice maker for lost position error. The ice maker tested good; dspstn on spec-tagged invntry: 1 WPW10764688 ICEMAKER
Near Rochester, NY 14612
David
Job Details: 12/20/2019
OVEN WHIRLPOOL WFG525S0JZ0 "Replaced ignitor, burner and spark mod due to unit not igniting after preheat. Preheated unit and let cycleUnit tested good; dspstn on spec-tagged invntry: 1 WP9758078 BURNER and 1 WP9758079 IGNTR-OVEN"
Near Marion, NY 14505
Steve
Job Details: 12/20/2019
WASHER MAYTAG MVWB835DW4 Replaced console for start button not responding. The ui tested good.
Near Rochester, NY 14604
Shaiman
Job Details: 12/20/2019
WASHER WHIRLPOOL WFW5620HW0 Assisted in replacement of drum and control.
Near Scottsville, NY 14546
Shaiman
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDFE104HPS0 Customer concerned about the inner door beginning to rust. Discovered rust was forming due to a pinhole in the door. Replaced inner door. Unit testing good.
Near Hilton, NY 14468
David
Job Details: 12/20/2019
DRYER WHIRLPOOL WED94HEXW0 "Installed repair kit due to noise unit tested good. Vent tested poor. Recommending that the vent be cleaned . ; used 1 4392067 (REPAIR KIT), and 1 SH1500 (SHIPPING&HANDLING) from stock"
Near Rochester, NY 14618
Evan
Job Details: 12/19/2019
RANGE JENN AIR SEG196 Customer stating that timer stop button is sticking since repair. Discovered that control wasn’t fully seated back into bracket causing button to stick. Reseated control in bracket and had customer test button. Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 12/19/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Checked temperatures in fresh food section 37 degrees . 17 degrees in freezer . Checked all thermistors . Tested good . Heater is working . Found frost by cap tube on freezer evap . Unit has low charge . Ran test four . 3 way valve is working. Quoted customer for repair. Parts can be covered by manufacturer , quoted customer to repair unit . Customer will look into a new machine ."
Near Rochester, NY 14618
Dave
Job Details: 12/19/2019
REFRIGERATOR GE CSS25USWASS Replaced fan blade . Tested unit. Unit tested good.
Near Rochester, NY 14623
Dave
Job Details: 12/19/2019
DISHWASHER GE GSD4610Z04AA Complaint of door not closing. Found wheel from bottom rack had fallen off into bottom of door causing door not to close. Put wheel back on rack and adjusted it .Closed unit successfully. Tested unit. Unit tested good.
Near Rochester, NY 14624
Dave
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Ice maker bail arm had fallen off causing the ice maker to over make ice and jam in the ice maker .removed jammed ice and fixed bail . Arm . Cycled ice maker . Tested good .
Near Ontario, NY 14519
Evan
Job Details: 12/19/2019
DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that unit was not washing dishes. Checked for error codes. Unit displaying code 4-3 (wash motor not running) unit will need wash motor. Replaced wash motor and ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Webster, NY 14580
Evan
Job Details: 12/19/2019
DISHWASHER KITCHENAID KDTE104ESS1 Customer stating that dispenser will not open. Upon inspection discovered that dispenser gasket has ripped causing issue. Replaced dispenser and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Irondequoit, NY 14609
Evan
Job Details: 12/19/2019
DISHWASHER KITCHENAID KUDS03STSS2 Customer stated unit was not cleaning. Upon inspection discovered that chopper was clogged and would not cycle water through cabinet. Cleaned chopper cover and reinstalled. Ran test cycle. Unit now cycling water through the cabinet. Unit tested good
Near Canandaigua, NY 14424
Steve
Job Details: 12/19/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced open freezer led light for no light in freezer. Handle was loose. Uninstalled handle and reinstalled to tighten handle. Caulked liner that had gaps where cabinet meets liner.
Near Pittsford, NY 14534
Steve
Job Details: 12/19/2019
DISHWASHER WHIRLPOOL KDTE104ESS1 Replaced upper rack adjusters for broken tabs. Pulled unit out and reattached the side bracket. ; used 2 WPW10546503 (ADJUSTER) from stock
Near Pittsford, NY 14534
Steve
Job Details: 12/19/2019
OVEN KITCHENAID KSGG700ESS1 Replaced blower for bad bearing in blower. The range tested good. ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Pittsford, NY 14534
Steve
Job Details: 12/19/2019
OVEN KITCHENAID KEBC107KSS0 Control board is discontinued. Waived service fee.
Near Rochester, NY 14626
David
Job Details: 12/19/2019
DISHWASHER KITCHENAID KDPE234GPS0 Unit is not heating because the heater was disable by the control 7-1 error in diagnostics. Cleared error code and verified heater operation. Heater has likely been disabled since before the sump was changed as this problem has been going on for a while. Unit tested good in diagnostics. ATEC warranty
Near Rochester, NY 14623
Dave
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Freezer evaporator fan motor not working . Ordering motor WP2315539; ordrng 1 WP2315539 (motor-evap)
Near Rochester, NY 14626
David
Job Details: 12/19/2019
WASHER MAYTAG MVWC555DW1 Unit was not spinning clothes out due to a stripped hub. Replaced hub and tested in diagnostics. Unit tested good. Ran calibration to reset. ; used 1 W10528947 (HUB) from stock
Near Rochester, NY 14607
David
Job Details: 12/19/2019
REFRIGERATOR KENMORE 253.50683 Unit was not making ice or dispensing water. Water supply was restricted at shut off under the sink. Opened valve a bit and the water dispenser began working. Cycled the ice maker to make sure it filled. Tenant to monitor for ice
Near East Rochester, NY 14445
Evan
Job Details: 12/19/2019
RANGE JENN AIR JDS9860BDB Customer stating that unit is not lighting. Upon inspection discovered that ignitor was cracked. Unit will need new orifice assembly. Ordering orifice assembly ; ordrng 1 WP7101P639-60 (SCREW) and 1 WPW10407678 (ORIFICE W/ IGNITOR )
Near Rochester, NY 14625
Evan
Job Details: 12/19/2019
WASHER WHIRLPOOL GHW9150PW0 Unit will not stop spinning since last visit. Checked continuity on pressure switch according to tech sheet between pins 21 and 24 switch did not have continuity. Reordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )
Near Rochester, NY 14621
Shaiman
Job Details: 12/19/2019
WASHER MAYTAG MVWC465HW2 Replaced valve and control. Repair successful.
Near Rochester, NY 14626
Shaiman
Job Details: 12/19/2019
WASHER MAYTAG MVWX655DW1 "Customer concerned about the machine not filling as it should, reoccurring off-balance events, and not spinning out the clothes properly. F8E1 error code stored. Ran a test verification cycle with no issues. Tested the hot and cold valves in manual diagnostics also with no issues. Tested spin in manual diagnostics. Machine seemed to bounce around as basket was slowing down and speeding up. Off-balance events most likely caused by the machine sitting on a pallet that would also flex up and down as the machine was spinning. Suggested customer to sit the machine on cinder blocks instead of a wooden pallet. No further repair needed at this time. If issues persist, return with inlet valves."
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/19/2019
WASHER MAYTAG MFW9700SQ1 Replaced bellow that was brittle. The washer checks good.
Near Penfield, NY 14526
David
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM Replaced valve due to leak. Unable to reconnect plastic waterline because it was connected using a brass feral and nothing inside the middle of the water line.
Near Rochester, NY 14624
Shaiman
Job Details: 12/19/2019
WASHER WHIRLPOOL WTW7000DW4 Replace consul and control board. Repair successful.
Near Livonia, NY 14487
Steve
Job Details: 12/19/2019
DISHWASHER KITCHENAID KDTE704DSS1 Replaced spray arms and manifold for not cleaning. The customer is going to monitor.
Near Victor, NY 14564
Steve
Job Details: 12/19/2019
DRYER WHIRLPOOL WGD6400SW0 "Replaced rollers with maintenance kit for squeaking and thumping. Ordering idler puller for worn pulley. ; ordrng 1 8547174V (pulley-idr), used 1 4392067 (REPAIR KIT) from stock"
Near Webster, NY 14580
David
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced damaged door and leveled freezer door. Unit tested good
Near Webster, NY 14580
David
Job Details: 12/19/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Unit was building ice under deli drawer due to a plugged defrost drain. Removed iceAnd cleaned drain. Customer to monitor
Near Rochester, NY 14612
David
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Frost building near door switch in freezer. Raised door so gasket makes good contact with the mullion and sealed cabinet to liner. Customer to monitor
Near Rochester, NY 14619
Shaiman
Job Details: 12/19/2019
DRYER WHIRLPOOL PYE2300AYW "Received the roller kit, however the idler assembly was not received. Re-ordering the correct part.; ordrng 1 WP53-2287 (IDLER ASSEMBLY )"
Near West Henrietta, NY 14586
Dave
Job Details: 12/19/2019
WASHER WHIRLPOOL WTW4955HW1 Washer has no error codes . Calibrated unit . Ran in auto diagnostics. Unit tested good . No strange noises . Ran unit with clothes . Unit tested good . Unit does have water hammering in pipes . Suggested a arrester for water hammering .
Near Hilton, NY 14468
David
Job Details: 12/19/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced acu. Unit tested good
Near Rochester, NY 14622
David
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEHW00 The fill tube for the ice maker is missing it’s extender and allowing the water valve to empty into the freezer. End of fill tube is also visibly damaged. Ordering tubes; ordrng 1 W11292468 (fitting) and 1 WPW10496649 (tube-water)
Near Lima, NY 14485
Dave
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Replaced both fresh food and freezer door for rusting . Heated door gasket to make sure that it is sealing . Tested unit . Tested good .
Near Rochester, NY 14623
Evan
Job Details: 12/19/2019
RANGE MAYTAG MER8775AS0 Customer stating that they heard loud noise coming from oven cavity. Upon inspection discovered that bake element had thermal event on right corner of element. Unit willNeed new bake element. Ordering element. ; ordrng 1 W10779716 (BAKE ELEMENT )
Near Walworth, NY 14568
David
Job Details: 12/18/2019
REFRIGERATOR MAYTAG MFI2570FEZ00 Unit is leaking near filter and from the ice maker fill tube . Valve is leaking through ice maker fill tube when dispensing water ; ordrng 1 W11415785 (TUBE) and 1 WPW10312696 (water inlet valve)
Near Williamson, NY 14589
Evan
Job Details: 12/18/2019
DRYER ROPER RED4516FW0 Replacing thermostat due to unit not cycling heat correctly. Replaced thermostat and tested unit. Took temperature reading at exit of vent. Unit now cycling between Hi an Low temperatures as it should. Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 12/18/2019
OVEN WHIRLPOOL WOD51ES4ES01 "Customer starting that Lower oven is not heating. Checked for error codes no codes are present. Upon inspection discovered that connector for bake relay on control board was loose causing element not to receive power. Seated connector and ran preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Near Rochester, NY 14618
Evan
Job Details: 12/18/2019
RANGE JENN AIR SEG196 Replacing thermostat due to unit failing to maintain temp inside oven. Both element are functioning but thermostat is failing to regulate correct temperature. Replaced thermostat. Ran test preheat to 350. Unit tested good