We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Rochester, NY 14618
Evan
Job Details: 01/26/2022
Replacing wash motor due to unit failing to clean and displaying code 4-3 for wash motor failure. Replaced wash motor. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brockport, NY 14420
Dave L
Job Details: 01/26/2022
Replaced failed HMI customer to monitor ; dspstn on spec-tagged invntry: 1 W11478526 PANEL- UI
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Canandaigua, NY 14424
Chuck
Job Details: 01/26/2022
Customer stated that the unit would not run. Found F01 error code which is a control board error. Inspected wiring and all is intact. Unit needs a control board. Customer is electing not to repair because of the age of the unit.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Manchester, NY 14504
Chuck
Job Details: 01/26/2022
"Customer stated that unit would stop after 10 minutes in sensor dry and sometimes on timed dry it would stop after 5 minutes . I did a continuity test on the sensor and it tested good. i ran a timed dry cycle and the unit did not stop, also tested good. I explained to the customer about mixed loads of laundry. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Macedon, NY 14502
Chuck
Job Details: 01/26/2022
"Customer complained that the unit would not stay running and that there was a F1E1 error code, i did confirm the error code . I inspected the wire harnesses including all connections and found nothing wrong. I unplugged to reset and i could not keep the dryer running for more then 3 minutes. Ordering control board ; ordrng 1 W11441687 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Walworth, NY 14568
Chuck
Job Details: 01/26/2022
"Customer states that unit is not finishing cycle and clothes are coming out wet. I was able to preform a successful diagnostic test. The only code i found was for a long drain but the unit is draining fine. I inspected drain pump , motor, actuator & gear case and everything is operating as it should. Ordering control . ; ordrng 1 W11399433 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WGD9620HC0
Near Pittsford, NY 14534
Chuck
Job Details: 01/26/2022
Customer stated that the dryer only works on timed dry cycles and when on sensor dry the unit stops after 10 minutes. I took a damp towel and confirmed that it did stop at the 10 minute mark. I inspected connections and discovered that the touch sensor connector on the board pin J13 was loose. I checked for continuity at connector and touch sensor and it passed. I reconnected connector to J13 and ran another test cycle and it passed. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, NY 14467
Chuck
Job Details: 01/25/2022
Customer stated that washer was leaking. I ran washed in diagnostic mode and discovered that the washer is working as it should with no leaks coming from the unit. I found the drain line that the drain hose was running into was leaking from a coupling on the house side of the drain. I explained to the customer where the leak was coming from. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW0
Near Henrietta, NY 14467
Chuck
Job Details: 01/25/2022
"Customer stated that unit was making a loud squeaky noise while running, i confirmed that the noise was coming from the idler pulley. I replaced idler pulley, front & rear rollers and belt (dryer repair kit). Tested unit after repair and unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14608
Chuck
Job Details: 01/25/2022
"Customer stated that after selecting a cycle that the unit would not start the cycle. I got the unit into diagnostic mode and i was able to complete a test cycle and also preformed a high spin test, unit was functioning as normal in test mode. When i did some testing out of diagnostic mode i has trouble selecting cycles. Ordering control ; ordrng 1 W11399433 (Control), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Rochester, NY 14609
Chuck
Job Details: 01/25/2022
"Customer stated that when starting a cycle the unit is not filling with water. I confirmed that unit was not filling with water. I confirmed that the door latch is working. I put unit into diagnostic mode and preformed a water valve test with tests 1, 2, 5, 6 & 7, the water valve is working. Unit needs a control board. ; ordrng 1 W11100602 (Control), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11165546 VALVE"
We serviced a
KENMORE DRYER
Model 11061082000
Near Rochester, NY 14618
Chuck
Job Details: 01/25/2022
"Customer stated that dryer was not heating and i confirmed by running dryer. Tested thermal fuse and it tested good, tested heater and it failed a continuity test. Replaced heater. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near West Henrietta, NY 14586
Chuck
Job Details: 01/24/2022
"Customer stated that upper rack was not working properly. After inspection i noticed that the two tabs on the right upper side adjuster assembly are broken off and unable to attach to the track. Ordering upper adjuster assembly. ; rqstng P&A on 10 WPW10546503 (Adjuster assembly)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Henrietta, NY 14467
Chuck
Job Details: 01/24/2022
"Customer stated that he heard a grinding noise when the unit was agitating. Put unit into diagnostic mode and duplicated issue . After inspecting the gear case area i found that the pulley was making contact with the belt guard, i make an adjustment to the belt guard and retested it several times and the belt guard is no longer making contact with the pulley. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Penfield, NY 14526
Chuck
Job Details: 01/24/2022
"Customer stated that the door latch was not working , i verified that the latch was malfunctioning. Replaced door latch. Ran test cycle in diagnostic mode and then ran a quick drain and spin. Unit tested good ."
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Pittsford, NY 14534
Chuck
Job Details: 01/24/2022
Customer states that clothes wont spin out on heavy loads. Put unit into diagnostic mode and ran a test cycle and performed a high spin test. Confirmed that the unit needs a bearing. Quoted customer and they stated that they are going to opt to purchase a new machine. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW3
Near Rochester, NY 14609
Chuck
Job Details: 01/24/2022
"Customer stated that unit was out of balance. Put unit into diagnostic mode and when it began spin cycle heard a grinding noise from the gear case. Removed belt to verify that the sound wasnt coming from the motor and it was not, also noticed that the unit needs new shocks. Unit needs a gear case, after quoting the repair to the customer he informed me that he was just going to purchase a new unit. When i informed customer that the service call fee is due today he told me that he only had $60 today, no one told him that there would be a fee and to bill him for the balance. I collected $60 in cash. I did speak with Kim about it"
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, NY 14607
Evan
Job Details: 01/21/2022
Replacing freezer door due to unit being delivered with dent in door. Replaced door. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Avon, NY 14414
Steve
Job Details: 01/21/2022
Replaced ice box fan for shorted fan that turned the whole refigerator off. The refigerator tests good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Rochester, NY 14618
Evan
Job Details: 01/21/2022
Customer stated that unit was failing operate. Found error code 4-3 for wash motor failure. Ordering wash motor ; ordrng 1 W11085683 (Sump & motor)
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX
Near Nunda, NY 14517
Dave F
Job Details: 01/21/2022
Replaced drum light a spray nozzle for being broken and leaking . Tested unit . Tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Rochester, NY 14621
Evan
Job Details: 01/21/2022
Customer stated that unit would not drain. Found broken wire at drain pump causing issue. Repaired wire. Tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS03
Near Hilton, NY 14468
Dave L
Job Details: 01/21/2022
Unit will not completely dispense water due to a restriction at the water side of the dual valve. Ice working okay. Filter has been changed. Quoted for dual valve. The customer will contact us if they wish to proceed ; rqstng P&A on 1 W10822681 (Valve) and 1 Sh (Sh)
We serviced a
KITCHENAID MICROWAVE
Model KBHS109BSS00
Near Pittsford, NY 14534
Dave F
Job Details: 01/21/2022
Replaced appliance manager and did not fix the unit . Called techline SR 7732729118 . Was able to get the unit in diagnostics and test functions on the unit . magnetron did turn on but will not work when it is not in diagnostics techline said to replaced the UI console . Said to contact tradeline . Tradeline said they can not help . Customer does not want to fix the machine . Wants refund for part .
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Caledonia, NY 14423
Steve
Job Details: 01/21/2022
Replaced ui for communications error causing no operation. The washer tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADMD
Near Rochester, NY 14617
Dave L
Job Details: 01/21/2022
Found L1 pinched and cut. Short to ground at the terminal box. Repaired wire. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rush, NY 14543
Steve
Job Details: 01/21/2022
Found control acting erratic causing very noisy operation. ; ordrng 1 W11417466 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Greece, NY 14626
Dave L
Job Details: 01/21/2022
Vent installation. Customer provided parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14624
Evan
Job Details: 01/21/2022
Unit was just delivered on 1/15 with dent in door. Ordering lower left freezer door ; ordrng 1 W11477034 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14619
Evan
Job Details: 01/21/2022
Customer stated that unit was not spinning out after multiple attempts. Found f7e5 for basket speed fault. Found that pulley nut was loose and belt had come off pulley underneath machine. This was causing issue. Tightened pulley nut and reattached belt. Ran test cycle unit now spinning as it should. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Pittsford, NY 14534
Steve
Job Details: 01/21/2022
Found the power connection in compressor compartment had loose connection causing not power to refigerator. Tightened connection and tested the power cord and it is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954C1HZ02
Near Rochester, NY 14618
Steve
Job Details: 01/21/2022
Found the water valve failed in diagnostic test with a clunk and fresh F F on the ui. Ordering valve. ; ordrng 1 Sh15 (Shipping) and 1 W11535162 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WFE775H0HZ1
Near Macedon, NY 14502
Dave F
Job Details: 01/21/2022
F6E1 error . Oven sensor is good . When I put it into diagnostics the bake element turned on right away . Bake element should not have been on at the time . Replaced the control and tested unit to 350 degrees unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spencerport, NY 14559
Dave L
Job Details: 01/21/2022
Customer concerned with noise during agitation. Ran diagnostics without issue. Found copper pipe debris under belt guard making contact when loaded. This was likely the cause of the noise. Removed debris. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Fairport, NY 14450
Steve
Job Details: 01/21/2022
Found the dishwasher leaking at first when starting the motor but does not leak during cycle. Restricted vents on inner door to stop leaking. Customer is going to monitor.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairport, NY 14450
Steve
Job Details: 01/21/2022
Timer not advancing. Ordering timer; ordrng 1 WPW10185982 (Timer) and 1 WPW10117655 (Start switch)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Walworth, NY 14568
Dave F
Job Details: 01/21/2022
Drain pump was making noise and unit not starting . Found debris in the drain pump not allowing it to start . Removed debris and tested unit in diagnostics. Unit tested good . Cleaned spray arms holes top and bottom if problem persists order both spray arms
We serviced a
KITCHENAID RANGE
Model KDRS462VSS03
Near Walworth, NY 14568
Dave F
Job Details: 01/21/2022
Right front burner not lighting found the valve switch was worn out . There is no part number for the switch its self comes on valve . Did find switch that works W10915404 . Replaced switch and now unit is working as expected ; used 1 W10915404 (SWITCH - 3/16') from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Steve
Job Details: 01/21/2022
Found the black wires at the power block were both burned. Repaired both wires and the dishwasher tests good.
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS01
Near Churchville, NY 14428
Dave L
Job Details: 01/21/2022
"Replaced open bake ignitor for lower oven. Unit tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spencerport, NY 14559
Dave L
Job Details: 01/21/2022
Replaced ice maker due to intermittent motor failure. Customer to monitor for ice after 24 hours. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Brockport, NY 14420
Dave L
Job Details: 01/21/2022
Unit is. It cooling properly due to an open evaporator fan. 120vac present at motor. Ordering fan motor. ; ordrng 1 WP2315539 (Evaporator fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, NY 14607
Evan
Job Details: 01/21/2022
Replacing dryer panel due to panel being delivered with dent in bottom of door. Replaced panel. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Walworth, NY 14568
Dave F
Job Details: 01/21/2022
UI buttons not lighting up . Replaced UI and unit is now working as expected .
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Farmington, NY 14425
Dave F
Job Details: 01/21/2022
Replaced disperser housing . Tested unit in diagnostics did not see any leaks . If problem persists order W10601841 bezel . Housing W11396714 screw WP9740848
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Canandaigua, NY 14424
Dave F
Job Details: 01/21/2022
Cooktop paint is peeling underneath the burners . Ordering new cooktop and burners lids .customer has PL auth . ; ordrng 1 W11459372 (Cooktop) and 1 W11435570 (Burner kit)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Canandaigua, NY 14424
Dave F
Job Details: 01/21/2022
F9E1 long drain error code F7E7 motor cant reach RPM . Drain pump was stuck on would not turn off . Updated software to the control and unit is now working . Customer needs to change drain hose as the unit is trying to push the water up about 6 ft from the machine . Calibrated unit . Ran auto diagnostics customer needs to fix drain situation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF06
Near Brockport, NY 14420
Dave L
Job Details: 01/21/2022
Found unit vibrating in place. Raised unit on feet to eliminate vibration. Unit testing ok.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Webster, NY 14580
James
Job Details: 01/21/2022
"Unit runs fan continuously and has several error codes. Long fill error, door lock error. Reset control and tested diagnostics. Unit functions in diagnostics cycle. Cleared errors and tested several cycles. Unit functioning properly. Customer is to monitor if problem persists replace control W11322883"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Webster, NY 14580
James
Job Details: 01/21/2022
"Unit frozen over on ff evap and not making ice. Unit will not energize ff heater and compressor stays on in Diagnostics. Replaced ff cover and user interface. Tested fans, thermistors, icemaker and hester in diagnostics. Unit functioning properly after repair."
We serviced a
JENN AIR DISHWASHER
Model JDB9200CWX2
Near Webster, NY 14580
James
Job Details: 01/21/2022
"6-4, 7-1. Unit not filling with water. Freed float switch and tested. Unit now functions properly."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Webster, NY 14580
James
Job Details: 01/21/2022
"10-1, 6-2, 6-1, 6-6. Unit not washing upper level. Lower spray arm rotating intermittent. Pump making squeaking noise. Need pump assembly ; schdld next appmnt for 1/25 TUE !"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
James
Job Details: 01/21/2022
Unit not draining. Cycled drain and it functions properly. Replaced heating element with updated part. Tested unit and found no leaks. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Fairport, NY 14450
James
Job Details: 01/21/2022
Ui flashing leds and wont cancel. Replaced control and reseated ui connections. Tested drain and spin and diagnostics cycle. Unit locked up after a few minutes. Need lid lock and control; ordrng 1 W11481108 (Control) and 1 W11394572 (Lock)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Rochester, NY 14625
James
Job Details: 01/21/2022
Unit not cooling properly. Partial frost pattern. Ice into freezer fan. Compressor pulls 1amp. Spec is 3.3amps. Uv dye in Defrost tray. Defrosted evap and recharged unit. Need ff evap and drier. Parts under KitchenAid sealed system warranty; ordrng 1 WPW10608485 (Evap) and 2 Wpw10143759 (Drier)s and 2 W11504445 (Lok)s and 2 W11506620 (Lok)s and 2 W10895757 (Lok)s and 2 W11504423 (Lok)s
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Hilton, NY 14468
Dave L
Job Details: 01/21/2022
Replaced module ATEC warranty. Tested ok
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Lima, NY 14485
Steve
Job Details: 01/21/2022
Replaced cooling fan for vibrating after it gets hot. The range tested good
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Rochester, NY 14618
Chuck
Job Details: 01/21/2022
"Customer stated that unit would not go into a spin and unit showed an error code F51. Inspected unit and discovered that Rotot Bolt was loose. Tightened bolt and ran test in diagnostic mode , also ran a rinse/drain & spin cycle in which unit was able to get into a high spin. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10820039 HUB"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AB05
Near Webster, NY 14580
Chuck
Job Details: 01/21/2022
Replaced thermal fuse. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14617
Chuck
Job Details: 01/21/2022
Customer stated that the unit has a broken wheel on the front left hand side of the lower basket. Confirmed that wheel was broke off and also discovered that the right hand side of basket wheel assembly was faulty . Replaced front wheel assembly on both right and left hand side of lower basket . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14619
Chuck
Job Details: 01/21/2022
"Replaced console, verified that spin cycle was not turning off after selecting new cycle and also tested unit in diagnostic mode . Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Rochester, NY 14619
Chuck
Job Details: 01/21/2022
"Customer stated that unit would not spin out. Put unit into diagnostic test mode and the unit would not go into a high spin while in diagnostic test 9 &12 , nor would it go into a high spin in the drain & spin cycle. Ordering control ; ordrng 1 W11322901 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14612
Dave L
Job Details: 01/12/2022
Unit had moved during spin. Customer had two rugs and a few towels in it at the time. Load was to irregular to properly spin. Readjusted feet. No errors in diagnostics. Ran load size calibration. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Marion, NY 14505
James
Job Details: 01/12/2022
F0e7. Unit leaving soap in clothes. Cleared code and ran calibration. Added extra rinse to normal cycle and tested. Unit functions properly. Customer is to monitor. If problem persists replace control W11557935; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Palmyra, NY 14522
James
Job Details: 01/12/2022
Grinding noise during cycle. No errors. Found pulley shield worn from rubbing on tile floor. Started cycle with no clothes and unit bottoms out with 8in of water in it. Need suspension. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Palmyra, NY 14522
James
Job Details: 01/12/2022
Unit not draining. Cleaned outpump and impeller is stripped on motor. Need pump. ; ordrng 1 W11399437 (Pump)
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Lima, NY 14485
Steve
Job Details: 01/12/2022
Ordering cooling fan for noisy fan while hot. ; rqstng P&A on 1 W11107275 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14616
Dave L
Job Details: 01/12/2022
"Replaced evaporator and compressor due to poor cooling. Repaired evap seal and touched up discoloration on liner. Unit began cooling after repair UI; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE 1 WPW10321158 EVAPORATOR , 1 W11504415 COUPLER BR 8.5X8 , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11504445 COUPLER BR 5X4 , 2 W11506620 COUPLER AL 8X8 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Rochester, NY 14616
Dave L
Job Details: 01/12/2022
Replaced control due to no operation. Unit calibrated and tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Marion, NY 14505
James
Job Details: 01/12/2022
Replaced check loop and tested several times. Unit drains properly.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS3
Near Rochester, NY 14624
Evan
Job Details: 01/12/2022
"Customer stated that units display was flickering and time would not stay on display. Checked in coming voltage and tested unit. Could see what power was flashing while unit was running. Found that connector on control was causing issue. Ordering control; ordrng 1 8206232A (Bulb) and 1 W11544456 (Control), dspstn on spec-tagged invntry: 1 W11256462 DIODE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Marion, NY 14505
James
Job Details: 01/12/2022
Unit was dented out of box and never connected to house. Called techline sr7732709818. They said to replace cabinet. ; ordrng 1 WPW10250884 (Panel) and 1 W10596395 (Cabinet)
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS0
Near Scottsville, NY 14546
Steve
Job Details: 01/12/2022
"Replaced main control for heater relay not closing causing heater circuit error code that was preventing operation. ; dspstn on spec-tagged invntry: 1 WPW10084141 CNTRL- ELEC , used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG DRYER
Model MGDE400XW1
Near Honeoye Falls, NY 14472
Steve
Job Details: 01/12/2022
Replaced rollers and idler with kit for noisy operation. The dryer tests good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Sodus, NY 14551
James
Job Details: 01/12/2022
Drum stays still while belt rotates around it. Roller and belt worn. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Fairport, NY 14450
Steve
Job Details: 01/12/2022
Replaced ice maker for no ice production. The ice maker tests good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Sodus Point, NY 14555
James
Job Details: 01/12/2022
Unit not dispensing load and go tested motor in diagnostics and no soap is dispensing. Cleared hoses going to load and go dispenser and retested. Unit dispensing soap properly. Customer is to monitor if problem persists replace W11322884
We serviced a
KITCHENAID 50#IM 18' FS
Model KUID508HPS00
Near Williamson, NY 14589
James
Job Details: 01/12/2022
"Unit off. 122v to control with 0v to ui. No neatral at transformer. Ordering control, ui and transformer. ; ordrng 1 W11325205 (Ui control) and 1 W11034363 (Control) and 1 WPW10485951 (Transformer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Ontario, NY 14519
James
Job Details: 01/12/2022
Icemaker didn't cycle for several days and now ice is freezing into clumps. Removed ice cover and its full of frost. Suspect icemaker is splashing when filling and freezing everything. Replaced icemaker and removed frost. Icemaker cycled on its own. Told customer to monitor for about a week if ice is freezing together.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Pittsford, NY 14534
Steve
Job Details: 01/12/2022
"Found motor error code on dishwasher and customer stated it would fill but not run. Only drain would work. Quoted for motor. Customer is calling manufacturer for assistance. ; rqstng P&A on 1 W11087376 (Motor sumo) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Rochester, NY 14612
Dave L
Job Details: 01/12/2022
Dryer is only getting voltage on l1 l2 reads o vac customer to contact a qualified electrician to service power supply.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Rochester, NY 14616
Dave L
Job Details: 01/12/2022
Customer concerned with water temperature. The customer measured 88 degrees in the tub on hot setting. This is the expected temperature drop from 110 at the thermistor when filling into a cold tub. Water valve thermistor at 66k ohms at room temperature. Testing ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Geneva, NY 14456
Dave F
Job Details: 01/12/2022
Unit has F9E1 long drain error . Drain pump wires were broken . Fixed drain pump wires . Tested unit .unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WED8000DW1
Near Webster, NY 14580
Evan
Job Details: 01/12/2022
"Customer stated that unit was producing noise while in use. Found that idler pulley was seized causing issue. Used repair kit and replaced rollers, belt and pulley. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Webster, NY 14580
Evan
Job Details: 01/12/2022
Replacing control due to unit showing f6e1 code for units temperature going over range. Replaced control. Tested unit. Ran preheat to 350. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Rochester, NY 14626
Dave L
Job Details: 01/12/2022
Dispenser drawer is broken on left side and rusting. Ordering dispenser. ; ordrng 1 W10919352 (Dispenser)
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Rochester, NY 14626
Dave L
Job Details: 01/12/2022
Customer was concerned with wash performance. Found unit operating normally. Calibrated and went over use and care with the customer
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Penfield, NY 14526
Evan
Job Details: 01/12/2022
Customer stated that unit was not spinning out correctly. Found that drive hub teeth had worn away causing issue. Replaced drive hub. Tested unit. Ran diagnostic cycle. Unit tested good ; used 1 W10528947 from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14611
Evan
Job Details: 01/12/2022
Customer stated unit would not dry. Found that door switch tab was broken causing issue. Ordering switch ; ordrng 1 WPW10237959 (Lid switch)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14619
Evan
Job Details: 01/12/2022
"Customer stated that unit has been spinning items out as it should But noticed that spin speed setting is continually turning off each time a new cycle is started. Tech discovered that after cycle is finished and unit is powered down when selecting new cycle spin speed will be off. Ordering console ; ordrng 1 W11319991 (Console), dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FSO
Near Pittsford, NY 14534
Steve
Job Details: 01/12/2022
"Found the user interface and display both not functioning and no lights on on ui. The ui would not respond to touch. The hinges are also over extended on door that maybe causing hot air to get into ui and control area. Quoted for main control, ui , display and hinges. Service fee covered on 107603; rqstng P&A on 1 W10885068 (User interface) and 1 W11122852 (Display) and 1 W10885069 (Main Control) and 2 WPW10440013 (Hinge)s and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Irondequoit, NY 14609
Steve
Job Details: 01/12/2022
Ordering pad for to sensitive causing water and ice to turn on randomly. ; ordrng 1 WPW10370592 (Pad)
We serviced a
FORD VAN
Model TRANSIT CONNECT
Near Rochester, NY 14621
Steve
Job Details: 01/12/2022
Glass repaired mr glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Geneva, NY 14456
Dave F
Job Details: 01/12/2022
Unit not cooling no frost pattern compressor is running and is pulling .3 amps . Low side pressure is -26 . Filled unit with 140 psi of nitrogen . Couldnt find any leaks on the fittings . Called techline SR 7732711974 Techline said to spray around the liner and mullion . Did see some bubbles coming from there . Techline said that there is a leak in the cabinet. Told techline that I am going to put a charge in the unit to keep the customer going he agreed . Unit is now cooling for now . Unit deem unrepairable .
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Phelps, NY 14532
Dave F
Job Details: 01/12/2022
Replaced freezer door and door gasket . Unit is now sealing as expected .
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Phelps, NY 14532
Dave F
Job Details: 01/12/2022
F8E1 long fill error code . Unit is trying to get hot water but customer does not have hot water hooked up . Advised unit needs the hot water to function correctly. Customer is going to try the tap cold setting and see if the unit will work fine and if not will get hot water to unit . Calibrated unit and unit tested good .; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newark, NY 14513
Dave F
Job Details: 01/12/2022
Replaced felt seal for the drum . Tested unit . Motor is very loud and shuts off after running for a certain time . Ordering motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
AMANA RANGE
Model ACR4303MFB5R
Near Clifton Springs, NY 14432
Dave F
Job Details: 01/12/2022
Cooktop says its still on but no burners are on . Issue with the left rear burner ordering control . Switch and element. .; ordrng 1 WP3148952 (switch-inf) and 1 W11536794 (Control) and 1 W11396792 (Element)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW0
Near Palmyra, NY 14522
Dave F
Job Details: 01/12/2022
Control panel display has failed and can no longer see the numbering .ordering control W11546066; ordrng 1 W11546066 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Palmyra, NY 14522
Dave F
Job Details: 01/12/2022
"Timer is worn out and unit doesnt turn on unless you mess with it to start . Ordering new timer WP8566184; ordrng 1 WP8566184 (timer), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"