Service History 52 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Baldwinsville, NY 13027

Chuck

Job Details: 10/26/2022

"Unit not filling with water. After inspecting unit i discovered that a mouse had chewed through the wires , i repaired wires. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Baldwinsville, NY 13027

Chuck

Job Details: 10/26/2022

"Customer stated that spray arms are not working. After inspecting the unit i found that the wash motor is not running, motor getting the proper voltage. Replaced sump assembly. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Webster, NY 14580

James

Job Details: 10/26/2022

Unit not spinning out properly. Cleaned pump filter and updated control software. Unit functions properly.

We serviced a

WHIRLPOOL OVEN

Model KFGC506JSS01

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/26/2022

"Customer stated unit starts to heat them shuts off after a minute and control knob flashes amber. Found that cooling fan is not turning on causing premature oven shutdown. Found P5 connector on ACU not fully seated. Reseated connector, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM02

Near Rochester, NY 14616

Andres

Job Details: 10/26/2022

Customer stated unit was not cooling properly. I took off back panel and noticed that the cap tube had ice built up around it. I checked the amperage the compressor was pulling unit was pulling .5 amps. Amperage is low unit has a leak in the evaporator. I called office to verify and spoke to DF. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dye drier) and 2 W11504447 (Lok ring)s and 2 W11504432 (Lok ring)s and 2 W11504416 (Lok ring)s and 2 W11504415 (Lok ring)s and 2 W11504429 (Lok ring)s and 1 W10913906 (Process tube) and 2 W11504418 (Lok ring)s and 2 W11504423 (Lok ring)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Livonia, NY 14487

Jeremy

Job Details: 10/26/2022

"Replaced wash motor and sump for motor not running, unit tested good."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14605

Ray Benedetto

Job Details: 10/26/2022

Dishwasher not powering on. No readout on console. Control board receiving ~120 VAC and sending ~12 DC to user interface. Needs console to repair. Customer not going forward with repair.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Rochester, NY 14621

Andres

Job Details: 10/26/2022

Customer stated unit is no longer responding to commands and he smelled something burning. I diagnosed unit checked the outlet made sure it was ground and wired correctly. I checked voltage to board. ACU did have 120v to board but it was not lighting up. Ordering main control.; ordrng 1 W11543994 (ACU)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Webster, NY 14580

Andres

Job Details: 10/26/2022

Customer stated unit was leaking when he did a load. I diagnosed unit by running a diagnostic cycle but I didn't see any water leaking. I then ran a quick wash and watched the whole cycle go through but still did not see any leaks. I reccomended customer use as normal but to try and watch the load so they can have a better idea if it was a one time thing or if it's really leaking from washer and not anywhere else.

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Webster, NY 14580

James

Job Details: 10/26/2022

"Replaced motor, blower, and repair kit. Tested unit and found no issues. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT and 1 WP697772 BLOWER"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Webster, NY 14580

James

Job Details: 10/26/2022

Replaced timer. Temp selector and heater. Original Timer was too hot to touch. Tested unit on medium and air fluff. Found no issues. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

James

Job Details: 10/26/2022

Replaced gearcase parts and calibrated. Tested and adjusted fret. Found no issues. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ3

Near Rochester, NY 14608

Ray Benedetto

Job Details: 10/26/2022

Unit had weak heating. Cleaned out all venting and tested temp with venting on. Reached ~134 F. Customer will monitor.

We serviced a

KITCHENAID COOKTOP

Model KICU500XSS00

Near Churchville, NY 14428

Ray Benedetto

Job Details: 10/26/2022

"Replaced burner, unit still threw F36 code. Replaced module and unit threw F47 code. Switched cables from old module onto to module, no change. Attempted to manually reconfigure unit, F47 still present. Retrieved parts that were replaced. Unit did not display anything on interface when power was connected back on.; saved tckt"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 10/26/2022

No errors. Replaced control and tested with load of clothes. Unit spin off balance but did go through cycle. Rebalanced load and tested bulky cycle. Customer is to monitor if cycle completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VPY4

Near Hilton, NY 14468

Dave L

Job Details: 10/26/2022

Replaced torn gaskets. Raised freezer door to improve seal.

We serviced a

AMANA REFRIGERATOR

Model ASD2522WRW03

Near Rochester, NY 14617

Dave L

Job Details: 10/26/2022

Unit is cooling poorlyDue to a failing thermostat. Ordering thermostat; ordrng 1 WP2198202 (Thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Camillus, NY 13031

Chuck

Job Details: 10/26/2022

Customer states that ice maker is randomly not making ice and they have to cycle ice maker to get it working again. I found the issue to be with the ice maker on/off switch as its not turning back on. Replaced ice maker. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Webster, NY 14580

Andres

Job Details: 10/26/2022

Replaced drain hose. I tested unit and watched for leaks. I did not see any unit is working properly.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 10/26/2022

Customer states oven will not light all the time. Found bake ignitor not sparing all the time. Order dsi module and harness. ; ordrng 1 W11162730 (Dsi module) and 1 WPW10701462 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Marcellus, NY 13108

Doug Balcom

Job Details: 10/26/2022

Replaced control and water valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model GU3600XTVY2

Near Rochester, NY 14620

Josh Henchen

Job Details: 10/26/2022

"Customer stated unit stopped draining. Tried to run drain pump, wouldn't activate. Checked and found faulty drain pump. Replaced drain pump and tested dishwasher. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Rochester, NY 14609

Josh Henchen

Job Details: 10/26/2022

"Customer stated spray arm came off with rack when pulled out. Checked and found spray not attached, reattached and tested. Dishwasher checks good."

We serviced a

AMANA RANGE

Model ACR4303MFS5

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/24/2022

"Customer stated right rear burner does not heat. Found that burner tests open. Replaced burner, unit tested good."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Ontario, NY 14519

James

Job Details: 10/24/2022

Unit shuts off on its own without finishing cycle. Updated acu then unit would not piwer on. Retested software and verified power to acu. ; ordrng 1 W11550453 (Acu) and 1 W11325572 (Panel)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14607

Josh Henchen

Job Details: 10/24/2022

"Customer stated they noticed a drip down in the basement under dishwasher. Checked and found no codes, Ran diagnostic cycle. No leaks coming from dishwasher. Ran Prowash cycle, could not duplicate complaint, no leaks. Dishwasher checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14606

Dave L

Job Details: 10/24/2022

Installed drain pan kit due to water build up. Customer to monitor.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14609

Josh Henchen

Job Details: 10/24/2022

"Replaced ACU due to intermittent response. Checked and found no error codes, Ran diagnostic, all functions as expected. Ran regular cycle with no issue. Washer checks good."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Rochester, NY 14608

Josh Henchen

Job Details: 10/24/2022

Called customer to see if I could come early due to appt time. Customer informed me there was a plastic bag in her sink that plugged the hole and lead to water overfilling. The washer is working as expected.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Macedon, NY 14502

Josh Henchen

Job Details: 10/24/2022

"Customer stated unit was not washing clothing correctly. Called lowes and set up appt for friday to come with Main control, prior diagnosis was done at customers home. Ordering Main control W11611306.; ordrng 1 W11611306 (Main Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD94HEAW0

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/24/2022

"Customer stated dryer stopped spinning/working. Checked and found no codes. Tested air flow, air flow was poor. Noticed rollers ceased up and blower wheel cracked. Motor has a slight humming sound when ran, unit needs dryer repair kit, blower wheel and motor. Customer decided to get a new Dryer.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Ontario, NY 14519

James

Job Details: 10/24/2022

Dryer overheating. Tested airflow to outside. L2 terminal loose on terminal block. Tightened connections and tested heater and thermostat. Heat cycling properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/24/2022

"Customer stated that unit is leaking, found that unit is leaking from heater bushings. Replaced heater in accordance with special project. Unit tested good. S code: S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/24/2022

User Interface would not power on. Interface not receiving any DC voltage and control board not receiving any AC voltage. Found breaker off in customer's basement. Flicked back on and tested with self-diagnostic. Could get interface to fail. Customer will monitor.

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Syracuse, NY 13224

Chuck

Job Details: 10/24/2022

"Customer stated that washer is not filling with water. Error code F8E1-long fill. I ran a diagnostic test cycle in which i could not get the unit to fill with water. I then inspected the connector on the board from the inlet valve, removed and installed. I then cleared debris from pressure hose, i calibrated unit and preformed another diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Lyons, NY 14489

Doug Balcom

Job Details: 10/24/2022

Customer cancelled at the door. They do not want to pay the service fee. They were under the assumption that it was under warranty through rent a center. They will contact rent a center and advise us if they need us to come back.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, NY 14513

Doug Balcom

Job Details: 10/24/2022

Customer states unit will not fill with water. Ran diagnostic test found F7E1 error code. Tachometer signal missing. Found motor run capacitor bad. Ordering capacitor.; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14613

Dave L

Job Details: 10/24/2022

Lid is broken and the washer is faulting on a water temperature error. Valve thermistor is open lid ordered was not the part intended.Ordering lid ; ordrng 1 W11130236 (Lid)

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/24/2022

"Replaced thermal fuse, advised customer about not leaving oven door open after baking. Unit tested good."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Phelps, NY 14532

Doug Balcom

Job Details: 10/24/2022

"Customer states unit stops after wash cycle and unit squeels in spin. Found bad control, belt and cam. ordering parts.; ordrng 1 W11556725 (Control) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Cicero, NY 13039

Chuck

Job Details: 10/24/2022

Replaced harness and control. Calibrated unit. Ran a diagnostic test cycle in which unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Rochester, NY 14615

Dave L

Job Details: 10/24/2022

Replaced upper fresh food led module that was flickering.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/24/2022

Customer stated oven door glass was broken when they opened the box it came in. Ordering outer door panel and nameplate.; ordrng 1 WPW10634271 (Outer Door) and 1 W10839793 (Badge)

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Scottsville, NY 14546

Jeremy

Job Details: 10/24/2022

"Customer stated clothes are not drying and dryer shuts off prematurely. Found that dryer does not heat, checked and found faulty timer. Replaced timer, unit tested good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Rochester, NY 14609

James

Job Details: 10/24/2022

No frost pattern. Door gaskets loose in doors. Ff gasket no seal on top edge. Defrost heater melted evap cover. Disconnected fan and ran unit. Low frost pattern. Sealed system leak. Customer opted to not repair ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 W11504416 (8.5\6) and 1 W11504445 (5x4) and 1 W11504436 (5x1.8) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Livonia, NY 14487

Jeremy

Job Details: 10/24/2022

Customer stated dishes are not getting clean. Unit has F4E3 error and wash motor does no run. Verified voltage from control board and harness is ok. Ordering sump and motor.; schdld next appmnt for 10/26 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport, NY 14450

Andres

Job Details: 10/24/2022

Replaced water filter housing. I installed filter and tested it. Filter is no longer popping out and is now working properly.

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/24/2022

"Unit making loud noise during wash cycle. Found oil leakage underneath basket. Could not remove rotor. Basket is off-balance, favoring rear right. Called Techline SR77343887578. Ordering parts to repair.; ordrng 1 W11393685 (Gearcase) and 1 W11130359 (Suspension Rods) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10557975 (Slider) and 1 W10006494 (Spring) and 1 W10734521 (Snap Ring) and 1 W10754448 (Clutch) and 1 W10882734 (Agitator)"

We serviced a

MAYTAG WASHER

Model MHW4300DW0

Near Rochester, NY 14612

Dave L

Job Details: 10/24/2022

Bellow gasket was out of place and retaining water. Un fastened bellows and adjusted drain unit it lined up properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14626

Dave L

Job Details: 10/24/2022

Replaced unresponsive jazz board. Tested ok; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Rochester, NY 14609

Andres

Job Details: 10/24/2022

Customer stated unit was not draining. I diagnosed unit and found a sock stuck between outter tub and pump. I took sock out and tested unit. Unit now drains and is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Webster, NY 14580

Andres

Job Details: 10/24/2022

Customer stated unit was leaking. I started a cycle and immediately noticed water coming from underneath unit. I took off kickplate and saw that the drain hose had a cut. Unit needs new drain hose.; ordrng 1 8269144A (Drain hose)

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW2

Near Webster, NY 14580

Andres

Job Details: 10/24/2022

Replaced harness that had defrost sensor. I put unit back together and set temp to recommended settings.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Irondequoit, NY 14609

Andres

Job Details: 10/24/2022

"I tired to order suspension rods as well for this but they were added to list but I'm not sure what happened.; ordrng 1 W11217817 (Suspension), dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, NY 14609

James

Job Details: 10/24/2022

Unit not washing. F8e2 error. Unit has recalled heater installed. Project code S17304Pump runs but not circulating water. Need pump and updated heater. 10 years warranty on part ; ordrng 1 W11416363 (Pump) and 1 W11537778 (Heater)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rochester, NY 14612

Dave L

Job Details: 10/24/2022

Customer concerned with a noiseDuring agitation. Ran diagnostics. Significant play on agitator agitator will not come off of transmission shaft. Rotor is also seized onto the transmission. The customer is going to replace; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hilton, NY 14468

Dave L

Job Details: 10/24/2022

Found tubing among contact with machine cover causing a noise. Adjusted tubing. Moved deli drawer into correct position due to itemsFreezing in fresh food section; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/24/2022

"Rails disconnected from cabinet. Replaced rails and tested, no leakage.; used 1 W11259785 (Left Track), and 1 W11259786 (Right Rack) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/24/2022

Replaced upper rack holder and tub nuts. Tested with self-diagnostic. No leakage.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/24/2022

"Unit not cleaning dishes and excessive buildup inside dishwasher. Heater error in memory. Heating element reading ~13.5 ohms, within specifications. Reset control board and tested with self-diagnostic was able to energize heater. Found some seepage coming from bottom of float switch due to excess buildup. Cleaned up some buildup. Started cycle to eliminate buildup and recommended customer use vinegar to clean any residue. Customer will monitor."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 10/24/2022

Replaced console. Tested unit with self-diagnostic. All operations normal.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Salina, NY 13088

Chuck

Job Details: 10/24/2022

Customer stated that unit is not advancing the cycle after the fill. No codes. Found the issue was with the Nidec actuator. Replaced actuator . Calibrated unit. Ran a diagnostic test cycle in which unit operated normally. Unit tested good ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model LSQ9030PQ5

Near Rochester, NY 14612

Dave L

Job Details: 10/24/2022

"Customer concerned with smell and timer not advancing. Inspected wiring harness, motors, and timer. Timer isFailing documented with safety 7734863948"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/24/2022

Replaced dampers. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hilton, NY 14468

Dave L

Job Details: 10/24/2022

Customer is having draining issues at the end of the cycle. Drain pump runs but will remain in the drain line Al the way to the plumbing connections. Under the sink there is no air gap to prevent drain siphon. Pics attached. Recommending piping dishwasher into stand pipe above the sink trap; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/24/2022

Customer states control got hot and now nothing works. Found control melted. Ordering control and panel.; ordrng 1 W11126814 (Control) and 1 W11097777 (Control panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Josh Henchen

Job Details: 10/24/2022

Replaced Fresh foods and freezer door due to Damage on doors. Refrigerator checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, NY 14607

Josh Henchen

Job Details: 10/24/2022

Door is with Mike @ adventure place.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Josh Henchen

Job Details: 10/24/2022

Replaced damage fresh food and freezer doors due to dents in both Doors. Refrigerator checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Cicero, NY 13039

Chuck

Job Details: 10/24/2022

Replaced harness and control. Calibrated unit. Ran a diagnostic test cycle in which unit operated as intended. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lyons, NY 14489

Doug Balcom

Job Details: 10/24/2022

Replaced control and water inlet valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14610

Andres

Job Details: 10/24/2022

Replaced soap dispenser.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Syracuse, NY 13219

Chuck

Job Details: 10/24/2022

Customer stated that top rack is broken. After inspecting the unit i discovered that the rack adjuster on right side is broke. Replaced adjuster kit W10712395z unit tested good ; used 1 W10712395 (Adjusters) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Williamson, NY 14589

James

Job Details: 10/24/2022

Complaint of leak on lh side. Ran unit with door panel removed and found no leaks. Replaced vent gasket and retested. Found no leaks customer is to monitor.

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Ontario, NY 14519

James

Job Details: 10/24/2022

Unit leaking and not allowing fabric softener to dispense. Soap residue on inside of panel from dispenser. No holes in bellows. Need dispenser. ; ordrng 1 W11524106 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dansville, NY 14437

Jeremy

Job Details: 10/20/2022

"Unit has F0E5 error for unbalanced load. Found that control board is erroneously sensing out of balance. Also found that dispenser is leaking when fabric softener is dispensed. Replaced control, ordering dispenser.; ordrng 1 W11524105 (Dispenser), dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC"

We serviced a

KITCHENAID COOKTOP

Model KICU500XSS

Near Churchville, NY 14428

Dave L

Job Details: 10/20/2022

Unit displaying temp sensor error. Returning with burners and module ; schdld next appmnt for 10/26 WED !

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Rochester, NY 14619

Josh Henchen

Job Details: 10/20/2022

"Customer stated dryer is not heating. Checked and found 244.5V at outlet, took back cover off and found wire disconnected, screw is stripped as well as far right terminal block. Ordering screw and terminal blocks 279393.; ordrng 1 279393 (Screws/Terminal Blocks.)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Rochester, NY 14624

Dave L

Job Details: 10/20/2022

Unit will not defrost due to a faulty control. Part must be ordered direct from whirlpool to ensure we get the correct version ; ordrng 1 W11546609 (Order from Plainfield)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Rochester, NY 14606

Dave L

Job Details: 10/20/2022

Customer is not getting any ice or water. Removed filter water pressure returned. Ordering filter housing. ; ordrng 1 W11162041 (Housing)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

James

Job Details: 10/20/2022

Replaced control and motor. Calibrated and tested rinse and spin cycle. Unit functions properly.

We serviced a

GE REFRIGERATOR

Model PFSS2MIXASS

Near Rochester, NY 14620

James

Job Details: 10/20/2022

Freezer too cold and ff section too warm. Frost buildup. Damper cycled once in diagnostics and couldn't get fan or compressor to turn on. Lh freezer rail missing. Reset power and fan and compressor turned on. Left damper open and unplugged to cool ff section. ; ordrng 1 WR17X12573 (Damper) and 1 WR55X10832 (Control JIC) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14606

Dave L

Job Details: 10/20/2022

Drain pan isBowed causing water to accumulate under deli drawer. Ordering pan kit. ; ordrng 1 W11457241 and 1 Sh (Sh)

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW2

Near Webster, NY 14580

Andres

Job Details: 10/20/2022

"Customer stated unit was not cooling in the fresh food section. I diagnosed unit and checked the heating element. Element tested good, I then tested the thermostat which which read OL. Ordering harness.; ordrng 1 W11260592 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14615

Dave L

Job Details: 10/20/2022

Defrost heater will not power on. Found bad connection at defrost heater. Properly seated connector and defrosted the evaporator. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Rochester, NY 14623

Ray Benedetto

Job Details: 10/20/2022

Unit not cooling. Compressor not running in force mode and not pulling any amperage. Receiving 120 VAC into relay. Ohm readings open across all windings. Needs new compressor/sealed system repair.; ordrng 2 W11504416 (Coupler 8.5/6)s and 2 W11504431 (Coupler 7/5)s and 2 W11506621 (Coupler 6)s and 1 W11506635 (Access Valve) and 1 W11109499 (Drier) and 2 W11504445 (Coupler)s and 2 W11504447 (Coupler)s and 1 W11557425 (Compressor) and 1 R600aKit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Honeoye, NY 14471

Jeremy

Job Details: 10/20/2022

Customer stated unit is not cooling properly in fresh food section. Temp was set to coldest setting and fresh food section was at 38 degrees. Adjusted fresh food performance to be colder by 4 degrees. Customer to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/20/2022

Customer stated water was leaking down front of fridge from door dispenser. Checked and found Freezer at 0? and fresh foods at 37?. Ice cubes in tray melted and clumped together. Checked and found ice maker not functioning properly. Order ice maker W10908391.; ordrng 1 W10908391 (ICE MAKER)

We serviced a

KENMORE WASHER

Model 110.26752503

Near Rochester, NY 14620

Ray Benedetto

Job Details: 10/20/2022

"Customer concerned with clothes not being spun all the way out during wash. Unit will spin, can stop drum by hand. Observed oil leakage on floor and gearcase. Needs brake, clutch and gearcase to fix. Customer opting not to go forward with repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Honeoye, NY 14471

Jeremy

Job Details: 10/20/2022

"Replaced drain hose for leaking. Unit tested good, no leaks found."

We serviced a

KITCHENAID RANGE

Model KOCE500ESS05

Near Bloomfield, NY 14469

Jeremy

Job Details: 10/20/2022

Replaced lamp and housing for no light in microwave. Explained to customer about not closing the door too gently. Unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HT06

Near Webster, NY 14580

Andres

Job Details: 10/20/2022

Replaced light bulb. Bulb now turns on and off properly.; dspstn on spec-tagged invntry: 1 8206232A BULB

We serviced a

MAYTAG DISHWASHER

Model MDB7609AWB2

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/20/2022

Customer stated buzzing noise coming from unit. Checked and found no error codes. Ran normal cycle buzzing is during the recirculation of water. Unit would need new Sump. Customer decided they would like to get a new dishwasher.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, NY 14609

Dave L

Job Details: 10/20/2022

Washer was unresponsive. Put unit into diagnostics. Unit worked afterwards

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/20/2022

"Called techline and was advised to replace fill tube, dual Valve and heater. Ordering fill tube, heater and valve.; ordrng 1 WPW10341329 (Dual Valve) and 1 W10815476 (Fill Tube) and 1 W11087201 (Heater), dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Syracuse, NY 13208

Chuck

Job Details: 10/20/2022

Customer stated that unit is squeaky. I inspected unit and found that the rollers are binding up. I replaced the dryer repair kit. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WGG555S0BS01

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/20/2022

"Customer stated oven not reaching desired temperature. Checked and found no codes, tested oven to 350?, took about 8 mins to reach temp. Temp reading after 15 mins was 325? after 20 mins tested at 360?. Range checks good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, NY 14609

James

Job Details: 10/20/2022

Unit dead full of water. Removed water and found drain pump disconnected. Reconnected and secured harness to pump. Calibrated and ran Diagnostics successfully.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254EBL1

Near East Syracuse, NY 13057

Chuck

Job Details: 10/20/2022

"Customer stated that unit is sounding funny. No codes. I ran a diagnostic test cycle and i discovered that the sound the customer was hearing was the drain pump. I removed pump and found some debris, removed debris from pump and filter area. Reinstalled pump and ran another diagnostic test cycle in which the unit operated normally. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/20/2022

"Icemaker does not cycle when test switch is pressed. Wrong icemaker was preordered, ordering icemaker.; ordrng 1 W11284458 (ICEMAKER), dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER"