Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1609 customer reviews

Gary T.

Gary T.

DRYER MAYTAG MGDC465HW0 "Venting checked okay and is unrestricted, unit is heating properly, ordering coil pack and thermostat; ordrng 1 WP8318268 (thrmst-fix) and 1 WPW10328463 (coil-valve)"

Near Ainsworth Ln, Rochester, NY 14624
Dave F.

Dave F.

RANGE WHIRLPOOL WEEA25H0HZ1 Aqua lift not cleaning oven. Called techline SR 7724366823 . Tech said that the temperatures need to be 180 to 200 around . Checked temperatures. Temperatures were good . Found no error codes . Techline gave me phone number for the customer to call 877-258-0808. Oven tested good . Customer to call aqua lift number.

Near Redfield, NY 13437
Gary T.

Gary T.

RANGE WHIRLPOOL WFG320M0BW2 "When setting thermostat at 200 it runs up to 450, ordering control and thermal probe.; ordrng 1 W11113908 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

DISHWASHER JENN AIR JDB1255AWP0 Found the dishwasher is tidal waving causing it to leak in the bottom right . The top rack sprayer arm is warped causing the sprayer not to spin and just spray in the corner causing it to leak . Looked up parts for unit . Parts are discontinued.

Near Brimfield Cir, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WFW85HEFW1 Replaced user interface due to it shutting off randomly after you turn it on. Tested in auto diagnostics. Tested good.

Near Seton Ct, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL n/a "Unit has a slow refrigeration leak in the evaporator section, estimate only customer is buying new.; rqstng P&A on 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator)"

Near Rutgers St, Rochester, NY 14607
David L.

David L.

VENTHOODS IKEA IHW51UC0FS1 Unit is getting voltage but is not operational. Ordering blower and controls.; ordrng 1 W10735734 (capacitor) and 1 W10894803 (blower fan) and 1 W10895844 (transformr) and 1 W10895848 (cntrl-elec)

Near Pond Valley Cir, Penfield, NY 14526
Dave F.

Dave F.

DRYER MAYTAG MGD6630HW0 Dryer raddling and not drying right . Found the blower housing was not attached to the vent pipe causing long dry times . Tested dryer tested good .

Near Holley Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL GIOFSAXVY02 Unit was not cooling due to a failing HV control. Ordering control.; ordrng 1 WPW10310240 (cntrl-elec)

Near Bartell Ln, Webster, NY 14580
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT720PADW2 "Door is opening and closing the same as when I replaced the springs, there is no problem with the door or the springs, customer is expecting the door to be held closed by the springs which I explained is not the case, the door is held closed by the latch and they must latch the door in order for it to stay closed when not in use."

Near Creighton Ln, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KFIS27CXMS3 Installed drain tube kit to stop water leaking and freezing the freezer compartment. Checked okay; used 1 W10619951 (TUBE-DRAIN) from stock

Near Bronze Leaf Trail, Rochester, NY 14612
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW1 Customer stated unit was not filling correctly. Checked for error codes . No codes present. Upon inspection discovered that hot valve is failing to actuate. Tested valve in manual test mode cold valve is actuating but hot is failing to actuate. Ordering water valve; ordrng 1 W11038689 (valve)

Near Cobblestone Terrace, Newark, NY 14513
Gary T.

Gary T.

OVEN WHIRLPOOL WOS51EC7AS01 "Found tripped circuit breaker reset and unit checks okay, advised customer that if it happens again to have the circuit breaker replaced."

Near Chestnut Ridge Rd, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 "Drain hose was not secured onto drain pump causing a small leak. Secured hose, unit testing good."

Near Mariposa Dr, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWC555DW1 Hub inside washplate had stripped out teeth ordering washplate; ordrng 1 W10902814 (washplate)

Near Daansen Rd, Walworth, NY 14568
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Replacing gear case due to bearing inside gear case failing and seal around gear case failing causing unit to leak water. Replaced gear caseAlso replacing wash plate due to old wash plate seizing on gear case shaft. Replaced wash plate Ran calibration cycle Ran test cycle Unit tested good

Near Ellsworth Rd, Palmyra, NY 14522
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8500DC2 Replacing control panel due to unit displaying f6e3 code (UI not hearing control)Replaced control Replaced UI Ran calibration cycle Ran test cycle Unit tested good

Near Johnson Rd, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR GE HSS25GFPHWW Found main control not sending power to rest of unit. Found burn mark by transformer on control. Quoted customer for main control. ; rqstng P&A on 1 WR55X10942P (CONTROL)

Near Pittsford Victor Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT720PADW2 Customer stated door was falling down. Upon inspection discovered that rubber grommet that sits on hinge had fallen off. Reinstalled grommet on hinge Unit tested good

Near Mill St, Phelps, NY 14532
Evan E.

Evan E.

WASHER MAYTAG MVWC415EW2 Installing new suspension due to units basket moving to ok much while in spin. Old suspension was causing basket to sag. Replaced suspension Ran test cycle Unit tested good

Near W Maple Ave, Newark, NY 14513
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS2 Replacing wash motor due to motor failing to run during wash cycle. Unit was not running motor causing water to sit in tub and cause no heating error code. Replaced sump &motor Ran test cycle Unit tested good

Near Garnsey Rd, Palmyra, NY 14522
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDPE234GPS0 Replaced third dish rack . Tested dishwasher tested good . After the install was put in the kickplate is missing the pieces to attach it . Ordering WPW10503548 and sending to customer.; ordrng 1 WPW10503548 (retainer)

Near Huxley Way, Victor, NY 14564
David L.

David L.

MICROWAVE WHIRLPOOL WOC75EC0HS00 Unit displaying communication error. Ordering UI.; ordrng 1 W11351549 (UI)

Near Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Duplicate job, but checked again, all is working and cooling"

Near Owens Rd, Brockport, NY 14420
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 Dryer making vibrating noises .found the blower housing was raddling when the motor was running . Tightened blower housing and put a screw in it. . Tested unit . Tested good

Near Crossing Creek Dr, Fairport, NY 14450
Steve M.

Steve M.

RANGE JENN AIR JES1750FS1 Replaced main control for no heat at bake or broil. The oven tested good.

Near S Winton Rd, Rochester, NY 14623
Steve M.

Steve M.

DRYER WHIRLPOOL WED5620HW0 137 156 111 the dryer shut of after one cycle with no wet clothes touching sensors. added wet towel to sensor bar 150 130 150 128 the dryer heated and cycled on and off as expected. Found no error codes. Called customer and gave some tips on better drying. Drying like clothes and using large enough loads to use the sensor dry option. called tech line sr# 7724369898 Customer was not home for signature.

Near Kirk Dr, Rochester, NY 14610
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE304DPA0 Tested dishwasher in diagnostics and the dishwasher ran as expected. Tested heater and it worked as expected.

Near Old Mill Rd, Rochester, NY 14618
Gary T.

Gary T.

DISHWASHER KITCHENAID KDPE234GPS0 "Unit needs a sump assy, part is ordered. At the shop. Call 347-216-1030 when on the way.; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR"

Near Holley Byron Rd, Holley, NY 14470
David L.

David L.

REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced noisy damper. Unit tested good.

Near Corral Dr, Penfield, NY 14526
David L.

David L.

RANGE JENN AIR JES9900BAB Replaced console due to keypad malfunction. Unit tested good.

Near Creek St, Rochester, NY 14625
David L.

David L.

OVEN MAYTAG MGR8674AS0 Quoted customer for burner and ignitor due to poor ignition. Customer denied repair. Refused to pay the service fee. Office is to bill the customer for our time. Was asked to leave the premises after they disputed the charges.

Near Ludwig Park, Rochester, NY 14621
David L.

David L.

WASHER FRIGIDAIRE FAFW3511KW0 Replaced control due to comm error. Unit tested good.

Near Sandymount Dr, Rochester, NY 14617
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer complained of dishwasher leaking and the water is getting underneath the linoleum. Found the brass fitting to the water valve was leaking.tightened the brass fitting and that leak stopped. Found the dishwasher was also leaking out the front of the door due machine not sitting level. Lowered back legs and repositioned dishwasher so water inside unit is more to the rear of dishwasher. Tested and the dishwasher no longer leaks.

Near Livingston St, Geneseo, NY 14454
Evan E.

Evan E.

DISHWASHER KENMORE 665.13899K801 Replacing control board due to unit failing to send power to heater. Replaced control Ran diagnostic cycle Unit Ran heater at end of diagnostic Unit tested goodATEC warranty for labor and S/C fee

Near Laney Rd, Rochester, NY 14620
David L.

David L.

REFRIGERATOR GE GSL25JFPJBS Unit is operating properly. Temperatures are correct. Water dispenser is working.

Near Essla Dr, Rochester, NY 14612
David L.

David L.

RANGE WHIRLPOOL WFG525S0HV0 Investigated smell during bake cycle. Found small food stain under oven bottom likely causing a burning odor. Called techline to document. Sr7724371828

Near Fraser Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replace right hand ff door that was broken at the hinge. Unit tested good.

Near Raintree Ln, Hilton, NY 14468
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Received wrong door, reordering freezer door and fridge door handles. Researching the freeze door.; ordrng 2 W10874799 (handle)s and 1 W11265947 (DOOR FREEZER)"

Near Emery Run, Rochester, NY 14612
Gary T.

Gary T.

RANGE JENN AIR JGS9900CDF01 "Screws are corroded into orifice holder, ordering screws and orifice holder.; ordrng 1 WP7527P087-60 (holder-orf) and 2 WP8273062 (screw)s"

Near Riviera Dr, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit evap was frosted over, thermistor and element homed out okay, ordering control.; ordrng 1 W11174836 (CONTROL)"

Near Nichols St, Spencerport, NY 14559
Gary T.

Gary T.

REFRIGERATOR MAYTAG MRT711SMFZ00 "Warm in the freezer, freezing in the fridge, ordering a control and a thermistor.; ordrng 1 W10904683 (cntrl-elec) and 1 WPW10384183 (thermistor)"

Near Ashland Oaks Cir, Spencerport, NY 14559
Evan E.

Evan E.

WASHER KENMORE 110.2090299 Customer stated unit was not spinning and smelled burning coming from machine. Upon inspection attempted to run spin cycle. Unit was spinning as it should. Ran unit with full basket of water. Unit was progressing through cycle as it should. Tested the spin drain cycle multiple times unit was draining and spinning as it should. Inspected all electrical connections for possible loose wire at motor or timer. Could not replicate issue while in home. Advised customer to run machine and contact tech if issue is to persist.Unit tested good

Near Glenbrook Rd, Rochester, NY 14616
Gary T.

Gary T.

DISHWASHER WHIRLPOOL KDFE104DSS2 "Replaced door gasket that was falling out, tested okay."

Near Church St, Scottsville, NY 14546
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Advised customer that the fridge is running at an average temp of 38 degrees, not exactly 38, turned up freezer temp ."

Near Cottage Grove Cir, North Chili, NY 14514
Evan E.

Evan E.

WASHER WHIRLPOOL WFW3090GW While unpackaging stator discovered that stator was cracked. Leaving other 2 parts with customer.Reordering stator ; ordrng 1 W11044838 (stator)

Near Starwood Dr, Rochester, NY 14625
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDF520PADB7 "Repaired lower binding spray arm that was not spinning was not washing dishes, tested and checked okay after that."

Near Scottsville-Chili Rd, Churchville, NY 14428
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF989SDAF00 Replaced defrost control mechanism that was not put in the unit into defrost. Tested OK

Near Forest Meadow Trail, Rochester, NY 14624
Gary T.

Gary T.

DRYER ADMIRAL AGD4875YQ2 "Was just here less than a month ago, found open thermal fuse, venting tested unrestricted replaced thermal fuse, charged part only. ; used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Dunn St, Rochester, NY 14621
Gary T.

Gary T.

RANGE AMANA ACR4303MFB3 Customer purchased and installed their own terminal block. Canceled call.

Near Point Pleasant Rd, Rochester, NY 14622
David L.

David L.

VENTHOODS KITCHENAID KVWB606DSS1 Helped SM

Near Bay Rd, Webster, NY 14580
David L.

David L.

DISHWASHER MAYTAG MDBH979SAM0 Replaced door seal due to leak. Unit tested good.

Near Falstaff Rd, Rochester, NY 14609
Steve M.

Steve M.

RANGE MAYTAG MER8674AS0 Found control not sending power to broil and sending 100 volts to bake element. Needs control. Quoted customer for repair. ; rqstng P&A on 1 WPW10655837 (cntrl-elec)

Near Sandy Ln, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced cracked fan blade. Unit tested good.

Near Bay St, Rochester, NY 14609
Dave F.

Dave F.

COOKTOP WHIRLPOOL KECC667BBL02 User interface is not responding to touch and won't cook on low . Ordering new UI WPW10545371; ordrng 1 WPW10545371 (cntrl-elec)

Near W Henrietta Rd, Rush, NY 14543
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Replaced control due to unit not responding to commands. Tested and calibrated unit.

Near Traymore Rd, Rochester, NY 14609
David L.

David L.

DISHWASHER GE FDB1050REC5 Replaced spray arm and splash guards due to leak. Unit testing good.

Near Goodman St N, Rochester, NY 14607
David L.

David L.

REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Cleared defrost drain that was causing a leak in the fresh food section. Customer to monitor.

Near Ontario St, Rochester, NY 14605
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL AFD2535FES Damper not opening and closing . Tested damper in diagnostics. Damper door not closing . Ordering new damper WPW10196393; ordrng 1 WPW10196393 (damper control assy)

Near Jomanda Way, Fairport, NY 14450
Evan E.

Evan E.

DRYER MAYTAG MGDB835DW4 Customer stated time was jumping around during cycle.Checked for codes Unit was displaying F6-e2 error code ACU and UI failing to communicate Called techline Sr: 7724353356Techline advising that time will jump around and is only estimate of time due to way that moisture sensor functions depending on items inside machine. Unit itself if functioning as it should Suspecting that error code was caused by stuck key or customer selecting cycle multiple times. Unit tested good

Near Dorothy Ave, Rochester, NY 14615
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stated unit was not draining. Upon inspection tub was full of water. Checked for codes No codes presentRemoved water from tub. Removed pump to inspect. No debris in pump. Pump impeller was able to spin freely. Reattached pump Unhooked drain line at disposal filled unit. Ran drain cycle. Water was slowly draining but drain line is clogged. advised customer there would be labor charge to clean drain line. Customer did not want to proceed at this time. Unit tested good otherwise

Near Virginia Manor Rd, Rochester, NY 14606
Evan E.

Evan E.

DRYER WHIRLPOOL NED4655EW1 Customer stated that unit was not heating. Upon inspection discovered that unit was not receiving 240v. Unit was running motor but heater was not receiving any power. Checked vent checked heater for continuity unit tested good. Checked voltage coming in at outlet. Unit is only recieving 120v. Advising customer to have electrician come and inspect outlet/breaker. Unit was currently running on 20 amp breaker.

Near Penhurst St, Rochester, NY 14619
Evan E.

Evan E.

WASHER KENMORE 417.404127 Customer stated unit was not draining. Upon inspection discovered that filter inside pump was clogged causing unit not to drain.Cleaned filterRan test cycle Unit tested good

Near Alphonse St, Rochester, NY 14621
Dave F.

Dave F.

WASHER MAYTAG MVWC465HW0 Washer has lid lock fault F5 E2 needs new lid lock . Won't turn on . Ordering new lock W11307244; rqstng P&A on 1 W11307244 (LID LOCK )

Near Monroe Ave, Rochester, NY 14607
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS4 Customer stated unit was powering up but not starting cycle.Upon inspection discovered that customer had control lock on machine causing unit not to run. Turned off control lock Checked for error codes No codes presentRan test cycle Unit tested good Collecting service call fee

Near Cottage Brook Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL MVWC565FW Replacing lid lock and control due to control failing to sense when unit was locked.Replaced lid lock Replaced control Ran test cycle Unit tested good

Near Oakbriar Dr, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR AMANA ABB2224BRB00 Replaced light switch for intermittent light. The refrigerator tested good ; dspstn on spec-tagged invntry: 1 WPC3680310 LIGHT SWITCH

Near Chigwell Ln S, Webster, NY 14580
Steve M.

Steve M.

VENTHOODS KITCHENAID KVWB606DSS1 Replaced the fan that was left at customers home on previous visit for open motor on fan. The fan worked as expected.

Near Bay Rd, Webster, NY 14580
Steve M.

Steve M.

HOOD VENT WHIRLPOOL KVWB406DSS2 "Replaced transformer, control and leds for no lights. The hood tested good"

Near Crowne Pointe Dr, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Spoke to customer and pre ordered doors due to scratches.; ordrng 1 W11104466 (dor-fip) and 1 W11104477 (dor-fip) and 1 W11223753 (BADGE)

Near Fireweed Trail, Hilton, NY 14468
David L.

David L.

WASHER MAYTAG MVWC465HW2 Unit is not completing cycles intermittently. No errors in control. Ordering control.; ordrng 1 W11249158 (CONTROL)

Near Moul Rd, Hilton, NY 14468
Steve M.

Steve M.

DISHWASHER JENN AIR JDB9000CWS3 "Replace top racks rails for broken rails and top rack falling. The dishwasher tested good. ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near West Ave, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF302ESS01 Tightened handle doors. The refrigerator tested good.

Near Blossom Cir E, Rochester, NY 14610
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW1 Customer stated unit was producing burning smell and could not get lid unlocked. Upon inspection discovered that control was failing led verification light was not lit and lid for unit would not unlatch. Burning smell customer was referring too is bearing inside gearcase failing causing smell.Ordering gear case Ordering control ; ordrng 1 W10811956 (drum assy) and 1 W11024149 (cntrl-elec)

Near Ashbury Cir, Rochester, NY 14612
Gary T.

Gary T.

MICROWAVE MAYTAG MMV4206FZ4 "585-638-0138 is correct #, no control to the light when trying to Turing it on and off, light is on all the time. ordering control.; ordrng 1 W11135512 (CONTROL)"

Near Stoneybrook Trail, Holley, NY 14470
Steve M.

Steve M.

WASHER MAYTAG MVWC565FW Found washer stuck in drain added water until it reset. Calibrated and tested the washer and the washer tested good. Explained to customer that oversudsing can cause the washer to get stuck in drain and become u responsive.

Near Turnabout Ln, Rochester, NY 14618
Steve M.

Steve M.

DRYER KENMORE 110.875726 Replaced rollers and idler pulley for loud operation. Removed all the lint from inside dryer. The dryer tested good ; used 1 4392067 (REPAIR KIT) from stock

Near Allens Creek Rd, Rochester, NY 14618
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017FS0 Door switch on micro failing. Replaced interlock with new one with added switch . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

Near Ranney Dr, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KENMORE 665.13843K601 Chopper blade housing was blocked full of debris . Removed debris tested dishwasher. Tested good .

Near Clover St, Rochester, NY 14618
Steve M.

Steve M.

MICROWAVE KITCHENAID KMHS120ESS2 "Replaced the door switches for door open/ lose errors, preventing use. The microwave tested good. ; used 1 W11244494 (INTERLOCK) from stock"

Near Mendon Center Rd, Pittsford, NY 14534
Dave F.

Dave F.

DRYER MAYTAG MEDC215EW0 "Dryer making very loud squeaking . Rollers and tension pulley need to be replaced called for auth. Auth code NLAC10079415. Replaced stock .rollers kit 4392067 and pulley WP691366. Tested dryer . Tested good .; used 1 4392067 (REPAIR KIT), and 1 WP691366 (PULLEY-IDLER) from stock"

Near Cannock Dr, Fairport, NY 14450
Dave F.

Dave F.

DRYER WHIRLPOOL WED6620HW0 New unit was received with dent in top. Replaced top with new one .

Near Ashwood Lane, Victor, NY 14564
David L.

David L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced light pipe due to indicator not illuminating.

Near Oakridge Dr, Irondequoit, NY 14617
David L.

David L.

DISHWASHER WHIRLPOOL WDF330PAHT2 Replaced cracked hose connection with new hoses. Unit tested good.

Near Sandalwood Dr, Rochester, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced dented door.

Near Chesterton Rd, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR ELECTROLUX E32AR75JPS1 Quote 5304506363 heat exchanger 59.72297414901 evaporator 85.2411.11 shipping Sealed system labor 317.95Service fee 89.95Found the refrigerator has a low charge . Recommended customer call Electrolux to see if any sealed system parts/labor are covered under warranty. Please refund service fee and part at this time.

Near Brace Rd, Victor, NY 14564
David L.

David L.

REFRIGERATOR GE TFX20JR Replaced icemaker due to overfilling he ice bucket. Customer to monitor.

Near Briar Hill Dr, Rochester, NY 14626
David L.

David L.

REFRIGERATOR GE GBS18HBMCBB The defrost drain is plugged and has blocked the evaporator fan motor from turning. Defrosted and cleared drain. Fan began running after blockage was cleared.

Near Dorsey Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced pantry UI and control due to erratic operation of the interior lights

Near John Leo Dr, Webster, NY 14580
David L.

David L.

OVEN MAYTAG MER6600FZ1 Oven liner was bent preventing the top rack from moving freely. Adjusted liner to give the racks proper clearance. Racks now move much easier.

Near Cranbrook Terrace, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFF302ESS01 Spoke to customer and preordered damper. Instructed the. To turn the freezer temperature up to 2 degrees to mitigate frosting inside the damper assembly ; ordrng 1 WPW10594329 (control )

Near Corral Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW "Connector on cap was faulty resulting in motor failure. Replaced motor and cap, unit testing good."

Near Chadwell Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 Control on back order. Rescheduled until part arrival.; ordrng 1 W11256099 (CONTROL)

Near Lynn Dr, Rochester, NY 14622
Shaiman C.

Shaiman C.

WASHER FRIGIDAIRE LTF2140ES3 "Unit spins, drains and completes cycles. Further explanation from customer suggests the unit requires a control board. Customer declined further repair."

Near Everwild View, Webster, NY 14580
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF760SADT0 Replaced control & drain pump. Unit testing good.

Near Channing Woods Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MHWZ600TW00 Replaced seized drain pump. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP

Near Maple Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 Water is leaking from water valve in the house. Unit testing good.

Near Wren St, Rochester, NY 14613
Evan E.

Evan E.

OVEN KITCHENAID KODE500ESS04 Replacing UI due to unit displaying LCD keypad mismatch error code.Replaced UI Ran test bake cycle for both ovens Unit tested good

Near Clover Hills Dr, Rochester, NY 14618
Evan E.

Evan E.

DRYER WHIRLPOOL WED5620HW0 Customer stated unit is not heating on any cycle except timed dry. Checked for error codes. No codes presentUnit is heating but not running heater long enough during cycle. Ordering thermostat; ordrng 1 280148 (cutoff-tml)

Near Kirk Dr, Rochester, NY 14610
Evan E.

Evan E.

DRYER FRIGIDAIRE FFLG3911QW1 Replacing thermal fuse due to unit not heating. Replaced fuse Ran test cycle Unit tested good

Near Orchard Park Blvd, Rochester, NY 14609
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Replacing control due to pressure sensor failing to sense amount of water in tub. Replaced control Ran test cycle Unit tested good

Near Garnet St, Rochester, NY 14609
Evan E.

Evan E.

DRYER WHIRLPOOL MED6000XW0 Customer stated unit was screeching while drum was spinning. Upon inspection discovered that rollers and idler pulley were sticking Cleaned rollers and roller shaft Cleaned idler pulley and idler pulley shaft Reassembled unitRan test cycle Unit tested good Dryer vent cleaning Scott Koepke Office : 866-498-7233Cell: 585-441-7227

Near Claybourne Rd, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSC23C8EYB02 "Refrigerator and freezer temperatures are warm .found the evaporator cover in the freezer had popped off in the back also the refrigerator evaporator cover wasn't very tight . Put refrigerator in diagnostics tested , FC thermistor and RC thermistor both tested good . Tested evaporator fan motor for both refrigerator and freezer. Both tested good . Ran test four which checks compressor ,Compressor fan motor tested good . Looked at the frost pattern on evaporator . Did not have an even frost pattern may have been due to door being open . Refrigerator may need sealed system work .. customer will monitor temperatures."

Near Bristol View Dr, Fairport, NY 14450
Dave F.

Dave F.

DRYER MAYTAG MED5500FC1 Check vent light comes on . Looked for error codes found F4 E3 restricted air flow . Used vent tester and the reading came up poor air flow . . Found no issues with dryer . Vent needs to be cleaned. Charged service charge .

Near Pond Valley Cir, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER KENMORE 665.13899K801 Did not have intended part for job. Reordering control ; ordrng 1 WPW10285180 (cntrl-elec)

Near Laney Rd, Rochester, NY 14620
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW1 Customer stated unit had shut off during cycle. Upon inspection discovered control was not accepting commands. Could not get unit into diagnostic. Inspected control led verification light was not on Ordering control; ordrng 1 W11162438 (CONTROL)

Near Brookdale Ave, Rochester, NY 14619
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDC215EW0 Unit is making a grinding/rattling noise. Suspected bad roller bearings. After running unit for a longer period of time the noise began to show itself more from the motor. Replacing motor.; ordrng 1 279827 (motor!dryer)

Near Citrus Dr, Rochester, NY 14606
Dave F.

Dave F.

RANGE WHIRLPOOL GW397LXUQ07 Replaced ignitor tested oven . Tested good .

Near Pewter Rock, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Replaced start device for refrigerator turning on intermittently. Refrigerator is working and at correct temperatures. Ice maker still not working . Refrigerator needs new icemaker . Ordering new ice maker WPW10251076 customer paid in full for repairs . ; ordrng 1 WPW10251076 (icemaker)

Near Walworth Rd, Ontario, NY 14519
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Washer making noise while spinning . Found no error codes. . Found the gearcase was sitting to low on a carpet floor possibly dragging . Found debris underneath wash plate . . Removed debris . Adjust legs up . Tested washer in auto diagnostics. Tested good . Calibrated machine . Tested good .

Near Saltonstall St, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2269VEW4 Customer complaining of user interface not coming back on after power outage for a few hours. Complaining of ice on freezer floor. Replaced main control and drain tube. Cleaned the plugged coils. Removed all ice accumulation. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Chateau Pl, Mendon, NY 14506
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 26 in fresh food section and -4 in freezer. Called tech line again sr# 7724299174 tech line deemed unit unrepairable. Manufacturer is going to contact customer within 5 business days.

Near Hunters Run, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER WHIRLPOOL wdf520padm7 New sink disposal. Dishwasher drain hose was not punched out . Tested dishwasher tested good.

Near Old E Lake Rd, Rushville, NY 14544
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8040DW4 Customer stated unit was producing banging noise while in spin or agitate. Checked for codes no codes present. Ran test cycle During spin agitation could hear noise customer was referring too. Gear case bearing is failing.Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)

Near Laurelwood Dr, Rochester, NY 14626
David L.

David L.

FREEZER KENMORE 253.260821 Unit is displaying a communication error. Display shuts off when door is moved due to a break in the harness at the hinge. The door has to be replaced to repair quoted for door 216531256 456.88they will cAll back with an answer; rqstng P&A on 1 216531256 (door panel)

Near Miramar Rd, Rochester, NY 14624
David L.

David L.

COOKTOP WHIRLPOOL WFG525S0HV Replaced bake electrode due to poor ignition. Unit tested good after install customer to monitor.

Near Chestnut Ridge Rd, Rochester, NY 14624
David L.

David L.

WASHER MAYTAG MVWB865GC0 Customer concerned with how the unit is cleaning. Found an overload error in diagnostics. Cleared code and ran autotest and service calibration. Unit tested good. Customer is not happy with normal operation of the machine.

Near Chili Ave, Churchville, NY 14428
Steve M.

Steve M.

MICROWAVE KITCHENAID n/a Already looked at unit last year with previous owners and it is to old to get any parts. Waived service fee.

Near Creekside Ln, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Replaced main control, user interface and defrost thermistor for not defrosting. The evaporator was full of frost again. Removed all the frost. The refrigerator tested good. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock"

Near Blossom Cir W, Brighton, NY 14610
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced thermostat for inconsistent temps in unit. Recommended customer to place a couple gallon jugs of water in freezer to help stabilize temps during the defrost cycle due to the delicate foods they have in freezer.

Near Cloverland Dr, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Right hand door hinge collars was slipping off of the hinge. Raines right hand door and leveled unit to level off doors. Unit tested good.

Near Silent Meadows Dr, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.536443 Customer concerned with noises from refrigerator. Found the noises are from frost melting in defrost. Ice maker just cycled and called for water. Cleaned the condenser coils. The refrigerator tested good.

Near Burnley Rise, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT710PAHW1 The left spring was loud when opening and closing. Found the spring contacting the frame. Bent hinge and spring works as expected. The dishwasher was leaking from front center of unit. Lowered back of matching for water to deep in front. Tested dishwasher and it did not leak.

Near Rittenhouse Dr, Honeoye Falls, NY 14472
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BB2 Replacing gas valve regulator due to unit failing to distribute gas correctly. Burners would not light if oven was on. Replaced regulator Ran test cycle Unit tested good

Near Dunn St, Rochester, NY 14621
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found washplate was stripped. Ordering hub and washplate. Found the power is not grounded. Customer is going to repair outlet. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)

Near Chapel St, Mount Morris, NY 14510
Shaiman C.

Shaiman C.

DRYER MAYTAG MGD6000XW2 Customer canceling current check. Refused to replace.

Near Larwood Dr, Rochester, NY 14618
David L.

David L.

WASHER MAYTAG MVWC565SW Unit was not spinning due to a weak capacitor. Replaced capacitor and calibrated.; used 1 W11158831 (CAPACITOR) from stock

Near Cosmos Dr, Rochester, NY 14616
Gary T.

Gary T.

REFRIGERATOR AMANA ASD2522WRS01 "Installed new water dispenser line to replaced dry rotted and leaking water line, installed ice door kit to correct unit that wasn't dispensing ice. Checked completely, checked okay."

Near Stonehenge Rd, Rochester, NY 14609
Gary T.

Gary T.

WASHER MAYTAG MVWC565FW0 "Replaced control that had power but was not accepting commands, when trying to test and calibrate, the control shorted out, found shorted winding in the drain pump, ordering drain pump and control.; ordrng 1 W10876600 (drain pump) and 1 W11116594 (cntrl-elec)"

Near Parkmere Rd, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR GE GTS22CMARBB "Found cold air inlet and return lines to the fridge section blocked with ice, door was most likely left open, defrosted vents and checked airflow,. Checked okay, advised customer to watch the doors."

Near Belmont St, Rochester, NY 14620
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Repaired noisey fan that had some styrofoam around it.

Near Rye Rd, Rochester, NY 14626
David L.

David L.

RANGE WHIRLPOOL WFG550S0HZ0 Replaced broil ignitor due to poor ignition. Broil tested good after install.

Near St Casimir St, Rochester, NY 14621
David L.

David L.

REFRIGERATOR GE GSS25LGMAWW Water filter was very clogged and leaking causing the ice maker issues. Customer had the freeze at the coldest setting causing frozen items in the fridge. Adjusted settings.

Near Belmeade Rd, Rochester, NY 14617
Gary T.

Gary T.

RANGE KITCHENAID KSGB900ESS1 "Found wire touching rotor on the the convection fan, rerouted wire. Tested okay."

Near Saveria Dr, Hilton, NY 14468
David L.

David L.

DISHWASHER KITCHENAID KDTE254ESS0 Reinstalled dispenser gasket. Unit tested good.

Near Fallen Leaf Terrace, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Unit is not defrosting again. Defrost circuit testing good. Ordering controls. Atec warranty. ; ordrng 1 W11088499 (CONTROL)

Near Furnace Rd, Ontario, NY 14519
Gary T.

Gary T.

WASHER MAYTAG MVWB766FW1 "I know it's making the noise on this machine, need to call the tech line. Advise customer that I will call the tech line Monday and get a hold of him.; schdld next appmnt for 3/11 MON !"

Near Hinkleyville Rd, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW F3E1 and F8E1 codes upon arrival. Discovered hot water valve was turned off. Unit would violently shake during spin cycle. Tech line recommended replacing suspension and inner tub. Upon further investigation discovered shipping bolts were still installed. Removed bolts. Unit testing good.SR: 7724297961

Near Somerset St, Rochester, NY 14611
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDC400BW2 Igniter and gas coils are testing good. Unit failed airflow test. Advising customer to clean the vent.

Near Falleson Rd, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Replaced ui that the display was no longer showing all segments. Checked unit out, all checks okay."

Near Kendall Rd, Kendall, NY 14476
Gary T.

Gary T.

DRYER ROPER RED4516FW0 Repaired misaligned roller causing loud rumbling noise

Near Sandy Brook Dr, Hamlin, NY 14464
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8949SAM0 Customer stated unit was not responding to commands and would start cycle on it's own. Upon inspection discovered that UI had silver migration on ribbon cable.Called techline to report findings Sr: S25462Sr code covers part cost onlyReplaced UI Ran test cycle Unit tested good

Near Glendowan Terrace, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6300SG0 Customer stated unit was not draining and had tech from other company diagnose issue as drain pump failing. Upon inspection discovered pump was failing impeller would not spin to remove water from cabinet. Replaced pump Ran test cycle Unit tested good

Near Bentbrook Cir, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer stated dished were not coming clean. Upon inspection checked for error codes. No codes present. Ran test cycle . During fill portion of cycle could tell unit was not adding enough water. Inspected valve discovered that in,tested valve had kink in line causing unit not to fill fully. Straightened line ran reset cycle again.Unit now filling as it should Unit tested good"

Near Jackson Rd, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8959SFZ4 Customer stated top rack was falling due to track breaking. Upon inspection discovered that rack was falling due to left side track breaking at welds. Tech is unable to installed new track due to customer installing new floor after dishwasher was installed. Tech is unable to remove dishwasher without potentially damaging floor. Made customer aware off issue. Customer to contact office once issue with floor is resolved ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Judson St, Webster, NY 14580
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT720PADW2 Unit is leaking from diverter. Customer declining repair.

Near Scarborough Park, Rochester, NY 14625
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GX5FHTXVY010 Icemaker not making ice . Tried getting the old icemaker to move with jumper . Did not . Replaced ice maker tested unit . Tested good ..

Near E Ruskin Ln, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced water intake valve due to water filling the tub up in the dishwasher even when unit is off . Tested unit tested good .

Near Timberline Dr, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Replaced left hand side door for warping and not allowing the door switch to be pushed in Tested refrigerator tested good

Near Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Replaced damper due to being loud . Tested unit . Tested good

Near Nobleman Ct, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT780SAEM2 Top rack adjuster broken . The wheel won't stay on . Replaced both adjusts on top rack . Tested dishwasher tested good.

Near Dryer Rd, Victor, NY 14564
Dave F.

Dave F.

DRYER AMANA NGD4600YQ0 Start button had fallen into console. Put start button back into place . Put old knob on start button tested good . Suggested getting the vents clean and changed to better pipes . Gave pro tech phone number 585-377-3177 for getting venting done

Near Pittsford Mendon Rd, Mendon, NY 14506
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 -7 degrees in freezer. 14 in fresh cycle. Called tech sr#7724299174 They had me restrict the warm air returns by half to get unit to cool properly. If problem persists they want us to call them back.

Near Hunters Run, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDBH979SAM0 Water leaking from side of unit. Door seal is partiality torn. Leveled unit & replacing door seal.; ordrng 1 W10300924V (door seal)

Near Falstaff Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2266AES Found ice stuck on top of teeth and ice in maker also. Had to reset power to get Im to run. Replace ice maker for to much ice production. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

Near Danbury Cir N, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW "Replaced actuator, unit still won’t agitate or spin. Replacing motor and capacitor. Customer is inquiring with purchase dealer about exchanging machine. In the event the return is approved parts will not be necessary. ; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11158831 (CAP)"

Near Chadwell Rd, Rochester, NY 14609
Steve M.

Steve M.

WASHER MAYTAG MHW5500FW1 Replaced air trap for washer getting stuck in drain mode and f3 error. The washer tested good.

Near Surrey Hill Way, Rochester, NY 14623
Steve M.

Steve M.

RANGE WHIRLPOOL WFE525S0HV1 Replaced main control for no heat at broil or bake. The range tested good.

Near Boulder Creek Dr, Rush, NY 14543
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 New control board failed after installation. Called tech line. Instructed to replace drain pump and control due to low ohm reading of pump. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL)

Near Walzer Rd, Rochester, NY 14622
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced refrigerator compartment evaporator fan that was noisy, replaced door latch lock that was not engaging on door. Checked complete everything OK."

Near Silent Meadows Dr, Spencerport, NY 14559
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Replaced control and thermistor, cuts away foam from the thermistor. Advised customer to keep foods away from the vents."

Near Cottage Grove Cir, North Chili, NY 14514
Gary T.

Gary T.

REFRIGERATOR MAYTAG MFI2570FEZ02 Replaced broken frame and center rail that were not allowing the crisper drawers to open and close. Checked okay.

Near Hidden Valley Rd, Rochester, NY 14624
Evan E.

Evan E.

COOKTOP JENN AIR JGD8345ADB Customer stated unit was producing popping noise when shutting off. Upon inspection discovered bottom of burner where ignitor sits had rusted out there were 2 large holes in bottom of burner. This is causing popping due to airflow. Ordering replacement burner.Service call fee and labor are on job #79981; ordrng 1 WP3403M075 (BURNER)

Near Clover St, Rochester, NY 14618
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Replaced warped door Molly and that was not allowing the door to close properly. Replaced door switches that were not turning the lights off. Checked completely, checks OK"

Near Golden Oaks Way, Rochester, NY 14624
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced dented tub and front panel. Checked unit operation.

Near Chiswick Cir, Rochester, NY 14624
Gary T.

Gary T.

DRYER WHIRLPOOL LDR3822PQ2 Repaired binding blower wheel that was making noise when the unit was running. Checked okay.

Near Sanford Rd N, Churchville, NY 14428
Evan E.

Evan E.

DISHWASHER JENN AIR JDB9600CWP93 Customer stated unit was leaking. Upon inspection discovered that right side trim piece was warped causing unit door not to seal properly.Customer had unit plugged out from wall and had accidentally unplugged unit. I am unable to plug unit back into to run machine due to power cord being too short.Customer will need to disconnect at junction box and plug unit back in the reconnect at junction box. Was not able to run machine so cannot properly diagnose.I have not collected a service call fee yet. Rescheduling for 03/07 between 12-3; ordrng 1 W10736482 (trim-tank)

Near Slocum Rd, Ontario, NY 14519
Evan E.

Evan E.

WASHER MAYTAG MHW3505FW1 Customer stated unit is still not dispensing fabric softener. Ran test cycle. During test cycle removed dispenser drawer to confirm unit was filling during C03 portion of test cycle unit should be filling fabric softener cup and unit was not.Ordering dispenser and water valve. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W10599356 (water inlet valve)

Near Lake Ave, Williamson, NY 14589
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Found fill tube full of ice. Removed ice. The customer has low water flow to refrigerator. Customer is going to replace saddle valve. The ice maker tested good.

Near Pennemite Rd, Livonia, NY 14487
Gary T.

Gary T.

WASHER WHIRLPOOL WTW8500DR "Repaired loose strut causing noise, unit has no hot water coming in and causing a of error, washer checks okay, customer has no hot water to the washer."

Near W Academy St, Albion, NY 14411
Dave F.

Dave F.

DRYER WHIRLPOOL WED8500DC4 Replaced control . Unit still not turning on . User interface that came in was just the plastic console. Need the touch screen W11158455 . Called techline SR 7724301793 . Checked power coming into unit 240 coming in . Check voltage to user interface. Has power going to use interface. Ordering user interface.; ordrng 1 W11158455 ( PANEL-CNTL)

Near Brownsville Rd, Victor, NY 14564
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE254ESS2 Replaced motor and control board. Unit testing good.

Near Maple Center Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFG320M0BW2 Replaced door glass. Unit testing good.

Near W Ridge Rd, Rochester, NY 14626
Gary T.

Gary T.

DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper rack rails that the spot welds had broken on causing upper rack to fall. Tested okay.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Clarkson Parma Townline Rd, Brockport, NY 14420
Steve M.

Steve M.

DRYER KENMORE 11072832100 "Found the belt was broken. Replaced belt ,rollers and idler pulley with maintenance kit and the dryer tested good. ; used 1 4392065 (REPAIR KIT) from stock"

Near Rush Mendon Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104ESS4 "Replaced upper rack rails for door not closing. Ordering cabinet seal that was damaged during repair. ; ordrng 1 W10864081 (seal), dspstn on spec-tagged invntry: 1 W10300924V GASKET , used 1 W11048934 (RACK RAIL), and 1 W11048936 (RACK RAIL) from stock"

Near Quoin Crescent, Victor, NY 14564
Steve M.

Steve M.

RANGE JENN AIR JES1750ES1 Found the oven under heating. Reset the control in diagnostics and Calibrated oven up 20 degrees. The customer is going to monitor.

Near Wood Meadow Way, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSRV22FVSS04 Replaced compressor for seized compressor. The refrigerator tested good.

Near Salisbury St, Rochester, NY 14609
Steve M.

Steve M.

DRYER WHIRLPOOL WGD87HEDW1 Replaced rollers and idler pulley for bad bearing in rollers causing loud operation. The dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock

Near Lysander Dr, Rochester, NY 14623
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHV0 Dishwasher not turning on. No power to dishwasher. Breaker had popped. Flipped breaker power is now at the outlet but dishwasher not turning on . Opened up power connector box. Found the black wire was out of the wire nut and that's what sparked . Fixed wires to dishwasher. Dishwasher now turning on . Dishwasher was leaking from inlet water valve . Tightened water hose connection . Tested dishwasher in auto diagnostics. No errors. Unit tested good .

Near Kendall Rd, Churchville, NY 14428
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU2455XTSB0 Dishwasher not spraying very good . Found the chopper blade area was full of debris like glass . Removed debris tested dishwasher tested good.

Near Summit Dr, Rochester, NY 14620
Dave F.

Dave F.

DISHWASHER MAYTAG MDB7100AWS Right hand side stopper on the back of the rail had fallen off . Reattached stopper tested top rack tested good.

Near Wheatstone Cir, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Left hand refrigerator door had dent . Replaced door . Tested dispenser. Tested good .

Near Ashwood Lane, Victor, NY 14564
Gary T.

Gary T.

REFRIGERATOR FRIGIDAIRE FFTR2021QS "Unit is not cooling at all, leaking evaporator, ordering parts.; rqstng P&A on 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"

Near Woodbine Ave, Rochester, NY 14619
Dave F.

Dave F.

WASHER MAYTAG MHW5500FW1 Washer not filling with water .found error code F8 E1 . Unplugged water pressure sensor at sensor and control . Ran washer in auto diagnostics washer tested good . Not hearing any other noises .

Near Turk Hill Rd, Victor, NY 14564
Gary T.

Gary T.

RANGE AMANA ACR4303MFB3 "Replaced control that wasn't running the oven so shutting off the light. Could not test unit, terminal block is cracked and needs to be replaced, ordering term block.; ordrng 1 WPW10245259 (block-term)"

Near Point Pleasant Rd, Rochester, NY 14622
Evan E.

Evan E.

HOOD VENT WHIRLPOOL WVW53UC6FS1 Installing led driver board due to units lights not working properly. Installed driver board and straightened harness. Unit tested good

Near Hemlock Trail, Webster, NY 14580
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF760SADT0 "Drain pump staying on causing the pump to overheat. Replacing pump and control. ; ordrng 1 W10348269 (pump,dran) and 1 W10751502 (elect control board)"

Near Channing Woods Dr, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 WJ5BP00EPL1 replaced main control and drain pump for short pump that took the control with it. The dishwasher tested good. ; used 1 W10876537 (PUMP) from stock

Near Grove St, Mount Morris, NY 14510
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 Drain pump is running continuously. Control has been ordered but is PSP. Also ordering drain pump.; ordrng 1 W10919003 (pump-water)

Near Lynn Dr, Rochester, NY 14622
Evan E.

Evan E.

RANGE FRIGIDAIRE FFEF3011LWG Replacing receptacle due to old receptacle shorting out at terminals. Replaced receptacle Tested burner Unit tested good

Near King St, Williamson, NY 14589
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC565FW "Stuck key, lid lock & over suds codes present upon arrival. Lid lock is engaging but not staying in position. Lid switch tested bad. Replacing lid lock mechanism. ; ordrng 1 W11307244 (LID LOCK)"

Near Oakbriar Dr, Rochester, NY 14616
Evan E.

Evan E.

DRYER WHIRLPOOL WED5000DW2 Installing new cord due to outlet melting old cord. Installed new cord. Unable to test machine due to outlet not yet being repaired. ; dspstn on spec-tagged invntry: 1 TJ1006 CORD 6' 4 PRONG and 1 TJ5655 CORD-5' 3w

Near Margaretta Rd, Sodus Point, NY 14555
Evan E.

Evan E.

WASHER MAYTAG MVWC555DW0 Customer stated unit was producing grinding noise. Checked for codes unit was displaying basket speed fault code . Upon Inspection discovered that teeth on drive hub had worn causing basket not to spin. Replaced drive hub Ran test cycle Unit tested good ; used 1 W10528947 (HUB) from stock

Near Peirson Ave, Newark, NY 14513
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 Repaired loose connection at the water valve not allowing the hot water to come on.

Near Lamp Post Dr, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "On arrival the ice bin is full. Recycled power to get power to ice maker. Tested bin full/empty test for bin in diagnostics and when moving the door the bin status is changing. There is a broken wire in the harness of the door. The customer is calling service contract company to have us dispatched. ; rqstng P&A on 1 LW10261130 (dor-fip wh FRZ ), states that autho needed"

Near Longbush Ln, Webster, NY 14580
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4850HW1 "Unit was out of balance, explained to customer how to pause and move clothes around, use deep water wash and not to use too much soap. Customer education. Unit is checking okay"

Near Garson Ave, Rochester, NY 14609
Gary T.

Gary T.

DISHWASHER FRIGIDAIRE FDB2410HIC2A Found customer was putting powder detergent in the rinse aid dispenser. Causing dishes not to clean during wash. Ran diagnostics self test unit is working correctly.

Near East Ave, Rochester, NY 14604
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Found the freezer warm and very little frost on evaporator. Found compressor not always starting. Put a tester start device and the compressor and it started. Customer is going to monitor temps in freezer. Ordering start device. Customer is going to monitor ice production also. Quoted 266.50 for start device repair and if ice,Akers is need the ice maker is 166.32; ordrng 1 WPW10260370 (start-dev)"

Near Walworth Rd, Ontario, NY 14519
Gary T.

Gary T.

RANGE FRIGIDAIRE FEF354GSB "Replaced open bake element, tested bake element. Tested okay."

Near Spencer Rd, Rochester, NY 14609

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