Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIS27CXBL2 Q1 no Q2 no Q3 no. Replaced drain tube for plugged drain causing ice build up on freezer floor. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Victor, NY 14564
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door for wire harness being torn . Tested unit . Tested good .
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing control due to unit only running for a few mins before shutting off. Replaced control. Ran diagnostic cycle. Discovered that DC voltage draw from fan was causing issue. Ordering fan ; ordrng 1 WPW10469574 (FAN )
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW01 "Customer had experienced two events where the refrigerator stopped cooling. Unit working normal at time of service. Checked all harness connections. Full frost pattern on evaporator. Thermistor tested good in diagnostics. Defrost components also tested good. Unit begins to work if customer cycles power. Suspecting control issue ordering main control and UI ; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec), dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55"
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found the left leg on the unit had a loose screw causing the unit to squeak and move . Tightened screw. Unit tested good .
Near Rochester, NY 14616
David
Job Details: 06/18/2020
WASHER MAYTAG MHW5630HW0 Q1 no q2 no q3 no The start button on the console is not responding. ReplacedConsole. Unit tested good. Verified that tub deflector is installed. Verbal signature
Near Rochester, NY 14626
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWC565FW2 Customer stated that unit is shutting off randomly during cycle. Upon inspection discovered that power cord was causing issue due to short in cord. Ordering power cord ; ordrng 1 W10877409 (POWER CORD )
Near Macedon, NY 14502
Dave
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW8500DC5 "Replaced control and drain pump , calibrated unit and ran auto diagnostics. Unit tested good ."
Near Rochester, NY 14625
Steve
Job Details: 06/18/2020
REFRIGERATOR FRIGIDAIRE LFTR1814LW3 - Q1 no Q2 no Q3 no. Found door not hitting light switch an light staying on. The door is closing properly and sealing. Moved console that holds light switch forward and 1/8 if and inch and the light is now turning off.
Near Rochester, NY 14626
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated that unit would not spin. Checked for codes upon arrival. Unit displaying code f2e1 (stuck key) and also F8e3 (overflow condition) inspected pressure hose and discovered large amount of debris clogging hose. Cleared hose and tested unit. Unit completed cycle as it should. Ran drain & spin to confirm function outside of test mode. While running unit could gear cam chattering causing noise at end of spin cycle. Ordering gear case ; ordrng 1 W11035751 (GEAR CASE )
Near Penfield, NY 14526
Steve
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDPE234GPS0 Customer states one front led light is staying on and not turning off. On arrival the screen was blank. The led turns on when cancel drain is selected. It blinks if the door is open. Cancelled the cycle and it turned off. The ui is working as expected.
Near Rochester, NY 14612
David
Job Details: 06/18/2020
REFRIGERATOR FRIGIDAIRE FPRH17D7KF1 Replaced thermostat that was not closing . Unit began cooling with full frost pattern. Customer to monitor
Near Caledonia, NY 14423
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced thermistor harness and fresh food section evaporator fan motor for frosting in fresh food section. Changed defrost setting to daily. Ice maker failed harvest test. Ordering Ice maker. ; ordrng 1 WPW10764668 (ice maker)
Near Webster, NY 14580
David
Job Details: 06/18/2020
DRYER WHIRLPOOL MGD8630HC1 Q1 no q2 no q3 no The new drum that was ordered had significant dents on the roller track area. Adjusted side walls that that they would clear the drum. This stopped the scrapping noise. Let unit run with the customer. Verbal signature
Near Webster, NY 14580
David
Job Details: 06/18/2020
RANGE FRIGIDAIRE FGGF3054MWF Unit is not lighting properly due to a weak bakeIgnitor. Replaced bake ignitor. Unit tested good ; used 1 12400035 (IGNITOR) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced freezer door . Door is sealing as expected. Left side freezer door doesn’t line up with the left hand fresh food Door took photo. . Unit is working and functioning as expected .
Near Rochester, NY 14618
Steve
Job Details: 06/18/2020
REFRIGERATOR AMANA BX22A2L Found thermostat was turned down. Freezer was cold and ice looked good. Customer asked me to pull out refrigerator so she could clean behind it. While it was out I inspected condenser fan and compressor. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 833697 MOTOR-COND
Near Ontario, NY 14519
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM Q1 no q2 no q3 noReplaced UI due to stuck key. New UI working as expected Verbal signature
Near Rochester, NY 14626
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL WED4850HW0 Replaced hi limit thermostat and element due to original coil on element snapping. Replaced both parts. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 HI LIMIT
Near Hilton, NY 14468
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found unit running but without the evaporator fan. Trembled evap cover and touched fan blade. Fan started to run afterwards. Ordering fanJ13 labor; ordrng 1 W11024089 (motor-evap)
Near Irondequoit, NY 14617
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ Q1 no q2 no q3 noReplaced ice maker due to faulty bail armSwitch causing low ice level. Cycled and tested. Customer toMonitor Verbal signature ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Hilton, NY 14468
David
Job Details: 06/18/2020
WASHER MAYTAG MVWB765FW3 Q1 no q2 no q3 no Dispenser is corroded and staying clothes. Ordering dispenser drawer ; ordrng 1 W10919352 (drawer)
Near Churchville, NY 14428
Steve
Job Details: 06/18/2020
REFRIGERATOR MAYTAG MRT118FFFZ00 Found unit only had frost on top tube of evaporator. The unit needs evaporator replacement. Quoted Parts: $233.19 Service Charge: $89.95 FRL: W19 - $317.95 Additional Labor: $0.00 Tax: $51.29 Other: $15.00 Completed Job Rate: $707.38
Near Rochester, NY 14615
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWC465HW2 Customer stated that unit was causing lots of noise while in spin. Upon inspection checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Customer had load she wanted spun out. Observed load during cycle. Noises customer are concerned about are normal operation. Went over proper loading and cycle selection. Unit tested good
Near Rochester, NY 14612
David
Job Details: 06/18/2020
DRYER MAYTAG MGDC465HW0 Unit was teetering on feet contributing to noise. Disassembled and recasted rear bulkhead and inspected drum felt and rollers. Adjusted burner screws. Nose went away when reassembled. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Canandaigua, NY 14424
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW06 37 in fresh food . 11 in freezer called SR 7728023621 . Documented what I found . Made some adjustments to unit . Turn the freezer to max cold and turned thermostat up . frost pattern was there but it took a long time to develop.If problem persists order evap and compressor with UV drier . look up parts with model number WRT318FZDW06 . Could not find parts list on service matters and or from distributors. . Left other parts with customer . ````
Near Rochester, NY 14609
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL NGD4655EW2 Customer stated that unit would heat but not spin. Discovered that belt was broken. Replaced belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 341241 BELT
Near Geneseo, NY 14454
Steve
Job Details: 06/18/2020
OVEN DOUBLE JENN AIR JJW9630CAS Found the relay board is not sending power to lower bake element. It is sending power to broil. The board is discontinued.
Near Brockport, NY 14420
David
Job Details: 06/18/2020
DRYER MAYTAG MEDC200XW1 Replaced timer due to heater contacts not closing. Unit tested good after install. Airflow tested ok
Near Rochester, NY 14626
David
Job Details: 06/18/2020
DISHWASHER MAYTAG MDBH949PAQ3 Q1 no q2 no q3 no Replaced console due to erratic operation. New console tested good. Repaired small leak at vent. Verbal signature
Near Rochester, NY 14623
Steve
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Found motor getting power but not running and motor error code. Ordering motor sump; ordrng 1 W11085683 (pump&motor)
Near Rochester, NY 14625
Evan
Job Details: 06/18/2020
OVEN GE JK3500DF3WW Customer stated that unit is not running bake cycle due to unit displaying f97 error code. Code pertains to lower fan error. Replaced Lower fan and sensor for Lower fan. Ran test bake cycle. Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Ice maker not cycling . Replaced the ice maker . Unit is not getting water . Tested power to water valve . Water valve has power going to it but did not turned on . Ordering water valve WPW10279909; ordrng 1 WPW10279909 (valve-inlt)
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
OVEN WHIRLPOOL WFE525S0HW1 Replacing oven gasket due to original gasket ripping. Replaced gasket. Ran test preheat. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDTE104EWH3 Customer stated that unit was not drying dishes. Customer also stated that was motor was replaced by another company a few months ago. Discovered that while installing new sump heater became unplugged. Reseated connector and ran diagnostic cycle. Unit was displaying code 7-1 (no heat) ran diagnostic cycle. Confirmed Heater was turning on. Unit tested good
Near Mendon, NY 14506
Dave
Job Details: 06/18/2020
DISHWASHER KITCHENAID KUDP01FLBL6 Dishwasher needs new door gasket . Dispenser and chopper blade . Top blade are not spinning like they should . Gasket on the bottom left is deformed could cause leaks . Ordering parts.; ordrng 1 W11196317 (gasket) and 1 WP8268383 (chopper)
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDTM354DSS5 F5E2 door switch error . Code door latch has been replaced . Adjusted the door to close properly and legs on unit . Ran diagnostics. Unit tested good . If problem persists order W11177740 control
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
DISHWASHER KITCHENAID KUDS30IXWH6 F2E1 stuck key error code . Found the control board was just hanging inside the unit was not on the brackets . Installed screw to hold control . Unit needs user interface WPW10500173; ordrng 1 WPW10500173 (panel-cntl)
Near Rochester, NY 14615
David
Job Details: 06/18/2020
DRYER AMANA NED4655EW1 Q1 no q2 no q3 no Door was not closing properly due to the striker being installed crooked. Reinstalled striker. Tested dryer functions and vent. Unit tested good. Verbal signature
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 SO10347463-1Replacing filter cover due to original cover cracking. Replaced filter cover. Unit tested good
Near Rochester, NY 14612
Steve
Job Details: 06/18/2020
DRYER WHIRLPOOL WGD6620HW1 Found left side panel was vibrating loudly. Fastened with drill point screw in center bottom. That noise is gone. The right side is also vibrating by the funnel. Ordering funnel. ; ordrng 1 WP8573824 (funnel)
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWBB01 Customer stated that unit was producing buzzing noise and suspected it was coming from ice maker. Upon inspection discovered that noise was coming from condenser rattling. Cleaned condenser and secured to cabinet. Could not replicate noise after doing so. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDFE104DWH2 Customer stating that unit will not run wash cycle. Checked for error codes upon arrival. Discovered code 4-3 (wash motor not running) and also 7-1 (no heat) unit will need wash motor replaced. Quoted customer for repair. Customer does not wish to proceed at this time. Collecting service call fee
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR FRIGIDAIRE FGHN2866PF4A "Unit is not defrosting due to no a failed control relay. No voltage to defrost heater from j2 connector on control. 25 ohms through heater circuit. Fan tested ok. Ordering control; ordrng 1 5304504032 (board-main power143.99), dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55 and 1 WP4387503 DEFROST TSTAT 60"
Near Irondequoit, NY 14617
Evan
Job Details: 06/18/2020
WASHER GE WPRE6100GOWT Customer stated that unit was not spinning out. Inspected belt upon arrival and discovered belt was intact and in good condition. Ran drain and spin and removed front panel to observe unit. Could not replicate issue customer was referring too. Ran unit on quick wash with a load of towels. Unit completed and spun out as it should. Suspecting possible off balance load that was causing issue. Unit itself is working as it should
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
REFRIGERATOR KENMORE 106.460238 Replaced ice dispenser door with kit . Door is now sealing . Ice maker did cycle and filled with water . Unit tested good .
Near West Henrietta, NY 14586
Steve
Job Details: 06/18/2020
RANGE FRIGIDAIRE FFEF3016VWA Replaced left front infinite switch for indicator light staying on. The range tested good.
Near Caledonia, NY 14423
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced ice maker for no ice. Found fill tube heater is not thawing fill tube. Ordering fill tube heater ; ordrng 1 W11087201 (heater)
Near Irondequoit, NY 14622
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 Replaced console due to top of console starting to bubble and peel away from buttons. Replaced part. Tested console. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated that unit was leaking from underneath. Discovered that diverter was causing issue unit was dripping from diverter. Ordering wash motor ; ordrng 1 WPW10605057 (WASH MOTOR )
Near Ontario, NY 14519
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Q1 no q2 no q3 noReplaced diffuser due to items freezing in the fresh food section. Customer to monitorVerbal signature ; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced freezer door and right hand fresh food door . Gaskets are sealing . Unit tested good .
Near Bloomfield, NY 14469
Dave
Job Details: 06/18/2020
WASHER MAYTAG MVWX655DW1 "Unit not shifting to agitate .found actuator not getting power and actuator shorted . Replaced actuator and control. Calibrated unit . Ran auto diagnostics.unit having a hard time shifting to agitate.ordering cam W10721967 ; rqstng P&A on 1 W10721967 (drive pulley), used 1 W11116592 (CONTROL), and 1 W10913953 (ACTUATOR) from stock"
Near Lakeville, NY 14480
Steve
Job Details: 06/18/2020
RANGE WHIRLPOOL WFG770H0FZ0 Found oven under heating by 50 degrees. Ordering control and sensor. Left preordered parts with customer. ; ordrng 1 W10833885 (sensor) and 1 W11342985 (MRC )
Near Ontario, NY 14519
David
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KBFC42FSS00 InstalledControl kit due to unit not cooling. Labor is atec warranty. Customer to monitor
Near Webster, NY 14580
David
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDFE104DSS4 Replaced upper rack adjusters unit tested good ; used 2 WPW10546503 (ADJUSTER) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced fill tube for having a hole in it . Pulled ice maker out and found a piece of foam was in the ice maker water tray causing the water not to go in the ice maker mold but everywhere inside the unit . Cycled ice maker .tested good .
Near Brighton, NY 14610
Evan
Job Details: 06/18/2020
WASHER MAYTAG A106 Customer stated that unit was leaking from bottom right corner. Discovered that tub mount was beginning to rust out causing small drip. Tub is no longer replaceable due to age of unit. Collecting service call fee
Near Scottsville, NY 14546
Steve
Job Details: 06/18/2020
WASHER MAYTAG MVWC565FW1 "Found unit had incorrect drain hose on washer and the connection was leaking. Removed hose, repaired drain outlet and put the drain hose that came with washer on. The washer drained with no leaks."
Near Phelps, NY 14532
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 7.7k freezer thermistor at 35 degrees.fresh food thermistor is 5.3k at 49 degrees.evap defrost 8.8k called techline SR 7728041372 . Evap fan is working . Defrosted unit checked frost pattern . Which is good . Checked voltage coming to thermistor. Was 1.0 dc volts . Should Be 5 Vdc . Ordering control board W11212392 . If problem persists. Check frost pattern may need sealed system work .; ordrng 1 W11212392 (cntrl-elec)
Near Churchville, NY 14428
Steve
Job Details: 06/18/2020
REFRIGERATOR/TOP MAYTAG MRT118FFFH00 Replaced evaporator and compressor for not cooling. The refigerator tests good ; dspstn on spec-tagged invntry: 1 W10913906 VALVE 1/4
Near Rochester, NY 14626
David
Job Details: 06/18/2020
WASHER AMANA NTW4516FW3 Q1 no q2 no q3 noTub was not centered causing is to become unbalanced and hit the sides of the case during use. Removed inner basket and reinstalled. Basket spins properly now. Tested and calibrated. Verbal signature.
Near Rochester, NY 14626
David
Job Details: 06/18/2020
REFRIGERATOR JENN AIR JSC24C8EAM00 and Replaced fresh food evaporator due to refrigerant leak. Checked unit in diagnostics. Unit began cooling afterwards. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Clifton Springs, NY 14432
Dave
Job Details: 06/18/2020
WASHER MAYTAG MVWB765FW0 Replaced control and user interface . Put di electric grease on connections and on user interface panel on back . Calibrated unit . Tested in auto diagnostics unit tested good . Repair covered by ATEC warranty
Near West Henrietta, NY 14586
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Q1 no Q2 no Q3 no. Found freezer evaporator full of frost and ice causing warm temps. Removed frost and ice. Changed defrost setting from automatic to daily defrost. The refrigerator tests good
Near Rochester, NY 14616
David
Job Details: 06/18/2020
WASHER WHIRLPOOL MHW6630HW1 Replaced console due to erratic operation. Customer to monitor
Near Phelps, NY 14532
Dave
Job Details: 06/18/2020
RANGE WHIRLPOOL MGR6875ADW Rear and center burner not lighting . Found rodent inside oven between the lid of the stove top and oven . Unit needs new switches for knobs . Not sure what other damage there is . All the screws to the burners are rusted and would not be able to removed to replace switches . Called techline SR 7728042927 .repair isn’t covered under warranty.
Near Clifton Springs, NY 14432
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced evap thermistor . Foil taped and zip tied . Defrosted unit , tested good ."
Near Ontario, NY 14519
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL GS5SHAXTB00 Diagnosed a broken ice maker module motor. The customer is going to replace the module.
Near Williamson, NY 14589
David
Job Details: 06/18/2020
50#IM 15' FS KITCHENAID KUIS15NRTS0 Replaced the water level sensor and bin thermistor due to intermittent ice production. Customer to monitor
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Found fresh food section evaporator tray is bent up in middle causing ice to build up and accumulate on floor of fresh food section. Removed ice. Drain is clear. Put a plastic washer between tray and cover to flatten it. If problem persists order tray. Quoted in job. ; rqstng P&A on 1 W10836964 (pan-drip)
Near Palmyra, NY 14522
Dave
Job Details: 06/18/2020
DISHWASHER KITCHENAID KUDS30IXSS1 Dishwasher not washing chopper blade plugged up . Replaced chopper . Cleared error codes . Tested unit in diagnostics. Tested good . Heater works . ; used 1 W10083957V (CHOPPER 4 BLADE) from stock
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW5000DW2 Q1 no Q2 no Q3 no. Found long fill error code. The drain hose had a filter on it that was plugged Cleared filter. Replaced water valve and the washer filled and tested hood in diagnostics.
Near Rochester, NY 14622
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW7800XW4 Customer stated that lid is cracking in exact same spot as before. (Pics attached) lid is less than 1 year old and is still in ATEC Warranty period. Ordering lid ; rqstng P&A on 1 WPW10349235 (LID)
Near Sodus, NY 14551
David
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW4616FW2 Q1 no q3noq3noReplaced capacitor and repaired wire harness due to unit not spinning or agitating. Unit tested good afterward .Verbal signature; used 1 W11158831 (
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Replaced fresh food gasket . Heated gasket . Door is sealing as expected.
Near Sodus, NY 14551
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Q1 no q2 no q3 no Re attached handle to ff door that had calledOff set screw. Verbal signature
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer stated that unit was leaking water due to stripped teeth on cold water valve. Discovered that hose was not installed correctly and teeth are chewed up. Ordering cold water valve ; ordrng 1 W11316256 (WATER VALVE ), dspstn on spec-tagged invntry: 1 W11409996 DEFLECTOR"
Near Macedon, NY 14502
Dave
Job Details: 06/18/2020
FREEZER WHIRLPOOL WZC3122DW00 Replaced thermostat . Tested unit . Tested good
Near Nunda, NY 14517
Dave
Job Details: 06/18/2020
FREEZER WHIRLPOOL WZF34X20DW01 Replaced compressor and evaporator. . Start device . UV drier . Replaced fan motor . Charged unit . Looked for leaks . No leaks . Unit tested good .; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS and 1 W10913906 VALVE 1/4
Near Rochester, NY 14624
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Checked unit for cooling issue. Freezer was at 5 degrees when I arrived with 3 way valve in the RC position. Compressor louder than normal. Inspected both evaporators for dye. Did not find dye anywhere. Proceeding with compressor replacement when it arrives due to previous diagnosis ; O-emld tckt
Near Rochester, NY 14621
Evan
Job Details: 06/18/2020
DRYER GE DSKP333ECWW Customer stated that unit was producing noise while in spin. Discovered that heater bracket was making contact with drum while spinning. Moved bracket to a position that would not make contact with drum. Tested unit. Unit tested good
Near Rochester, NY 14615
Evan
Job Details: 06/18/2020
RANGE AMANA ACR4303MFB3 Customer stated that unit was not getting up to correct temp. Upon inspection discovered that terminal for bake element was not attached to element. Reseated connector and preheated unit up to 350 degrees. Unit heater as it should. Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL DU1100XTP83 Customer stated that unit was flashing clean up and not allowing unit to start cycle. Cycled power at breaker in attempt to clear light. light still remained flashing. Ran diagnostic cycle on machine after running diagnostic cycle clean light was no longer flashing and was able to start and run cycle. If issues persists console will need to be replaced. Unit is functioning as it should as of right now. Collecting service call fee (WPW10459139) console $162.49
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Wash pump not turning on replaced sump . Unit needs control W11305303. Ordering part ; ordrng 1 W11305303 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
Near Irondequoit, NY 14622
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW6620HW0 Replacing control vent coupler and retainer spring due to unit not spinning out and unit leaking water. Replaced all parts. Ran diagnostic cycle. Ran drain & spin also to confirm function. Unit tested good
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
WASHER WHIRLPOOL MHW6630HW0 Customer says unit turns on but won’t start . Found F5E2 error code door lock error . Ordering door lock .; ordrng 1 W11316250 (latch)
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
DISHWASHER MAYTAG MDB8851AWS Found motor bearings are loud. Taking long time to drain also. The motor runs both wash and drain. The dishwasher needs motor. The customer is going to replace.
Near Walworth, NY 14568
Dave
Job Details: 06/18/2020
DISHWASHER MAYTAG MDB8989SHZ0 Door not closing . Found hinges are bent and not sealing right . Ordering hinges . Latch and new gasket .; ordrng 1 WPW10653840 (door latch) and 1 W11177741 (gasket) and 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
DRYER MAYTAG MEDC215EW1 Replaced door handle that had broken off. ; dspstn on spec-tagged invntry: 1 W10861225 HANDLE and 1 WPW10549553 HANDLE
Near Sodus, NY 14551
David
Job Details: 06/18/2020
RANGE KITCHENAID KFED500ESS03 Found items being stored in oven pushing on door causing the light to come on intermittently. Removed pan lid. Unit tested good. Reinstalled door handle that fell off.
Near Rochester, NY 14618
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW90HEFW0 Replaced door latch for f5 error preventing wash. The washer tests good. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Near Rochester, NY 14617
David
Job Details: 06/18/2020
DRYER WHIRLPOOL MGD7230HW0 Q1 no q2 no q3 no F3e3 error. Checked harness connections and venting. Inlet thermistor reads 53k at control. Control is not reading thermistor. Ordering control ; ordrng 1 W11441689 (CONTROL)
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Found compressor not starting. No power to compressor. Unplugged harness to Cabinet and reseated. Th refigerator started and is cooling. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW8900BCO Replaced log valve due to fabric softener cup overfilling due to solenoid failing to actuate properly. Replaced log valve. Ran test cycle. Unit tested good
Near Ionia, NY 14475
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW3090JW0 "Replaced water valve , pressure sensor and hose for machine turning on by itself and stuck draining."
Near Canandaigua, NY 14424
Steve
Job Details: 06/18/2020
RANGE KITCHENAID KDRS483VSS03 Replaced ui and control for unresponsive Ui and cracked. The range tested good.
Near Webster, NY 14580
David
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDFE104HBL0 Some of the buttons on the UI are not responding. No errors in diagnostics. Ordering UI lefts console cap with customer.; ordrng 1 W11088845 (UI)
Near Rochester, NY 14607
Evan
Job Details: 06/18/2020
DISHWASHER GE GSD3200J00CC Customer stated that unit was not draining during cycle. Inspected drain hose for clog. Drain hose was clear. Tested unit and actuated drain pump multiple times. Cannot get unit to fail. Going to have customer run load and contact office if issue persists. Please reimburse for part cost ; dspstn on spec-tagged invntry: 1 WD24X10018 PISTON & NUT
Near Farmington, NY 14425
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Sr#7728056255 the unit is shutting off completely and randomly. Customer stated they were using max ice The freezer evaporator sound bad again while in diagnostics. Called tech line. Ordering fan for dc issue shutting refigerator off. ; ordrng 1 W11032800 (motor-evap)