Service History 51 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14624

Andres V

Job Details: 06/26/2023

Unit is not defrosting because harness has come loose and does not make contact. Temporarily fixed connection until part comes in. ; ordrng 1 W11650660 (Evaporator harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Webster, NY 14580

James

Job Details: 06/26/2023

Unit frosted up in freezer and leds on ceiling not turning on. Cleaned drain tube and replaced ceiling module. Unit functions properly. ; used 1

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM06

Near Pittsford, NY 14534

Dave F

Job Details: 06/26/2023

Door squeaking . Found the door gasket need grease on it . Drawers hard to pull out greased drawers. Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Pittsford, NY 14534

Dave F

Job Details: 06/26/2023

Control had struck key . Replaced jazz board and tested unit .tested good ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, NY 14623

Dave F

Job Details: 06/26/2023

Replaced main control . Noticed the freezer was frosted up .unit powering off could be from ice hitting the fan and shorting it out. Found the fuse on the fan harness is bad ordering evap fan W11661931 . Bypassed fuse to get customer going .; ordrng 1 W11661931 (Evap fan)

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Pittsford, NY 14534

Andres V

Job Details: 06/26/2023

Washer filter was clogged with hair and sock. Cleaned it out and tested unit. Unit is draining and working properly

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA2

Near Clay, NY 13041

Chuck G

Job Details: 06/26/2023

"Replaced sump assembly, switc, housing and lever. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW2

Near Rochester, NY 14618

Andres V

Job Details: 06/26/2023

"Unit has suds erorr, suggested customer runs a afresh tablet then try running a normal cycle. Also has a lock error, customer states that unit will sometimes not lock. Ordering new lock. ; ordrng 1 W11565030 (Door lock)"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/26/2023

"I replaced control and i was able to get into diagnostics. The unit was not draining and the gearcase is grinding. Ordering gearcase W11454734, Washplate W10902814, capacitor W11428524, drain pump W11399437 and lower harness W11545744; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 W11428524 (Capacitor) and 1 W11399437 (Drain pump) and 1 W11545744 (Lower harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14612

Dave L

Job Details: 06/26/2023

Found drain restriction in hose at disposal. This was preventing a complete drain. Cleared and tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Ontario, NY 14519

James

Job Details: 06/26/2023

Unit stopped cooling. Control will not allow settings to change. Replaced control and programmed. Compressor turned on. Customer is to monitor. ; used 1 Wpw10503278 (Control) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Irondequoit, NY 14617

Dave L

Job Details: 06/26/2023

Replaced wash plate and gearcase due to abnormal noises . Tested ok.

We serviced a

GE REFRIGERATOR

Model GFSS2KEXA

Near Rochester, NY 14617

Dave L

Job Details: 06/26/2023

Customer had experienced warm freezer temps coupled with frost all over freezer product. Unit was down to the correct temp when I arrived. Advised to monitor freezer door toMake sure it isClosed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Groveland Station, NY 14462

Dave F

Job Details: 06/26/2023

Compressor is seized . Needs new compressor. Ordering sealed system parts ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5 coupler) and 1 W11506619 (8 nk) and 1 W11109499 (Drier) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 819043 (heat-probe) and 1 W11506635 (Access valve)

We serviced a

AMANA RANGE

Model AGR6603SFB3

Near Rochester, NY 14611

Andres V

Job Details: 06/26/2023

Unit is having an itermittent issue with bake cycle. Unit has F9E0 checked wiring but did not see anything wrong. Ordering new control. ; ordrng 1 W11314380 (Control board) and 1 W11162730 (Spark module)

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Rochester, NY 14612

Dave L

Job Details: 06/26/2023

Unit is displaying communication error . Ordering control and console; ordrng 1 W11583883 (Console) and 1 W11565020 (Control)

We serviced a

KENMORE WASHER

Model 110.47532601

Near Hilton, NY 14468

Dave L

Job Details: 06/26/2023

Replaced broken drain pump due to a cracked impeller ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14607

Andres V

Job Details: 06/26/2023

Unit needs new sump and pump. Need to come back when customer has pop. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Hilton, NY 14468

Dave L

Job Details: 06/26/2023

Freezer led is out . Ordering led; ordrng 1 W11602886 (Module) and 1 Sh (Sh)

We serviced a

GE DISHWASHER

Model CDD420P2T0S1

Near Webster, NY 14580

James

Job Details: 06/26/2023

Unit stuck in cycle. Overfill and lower pump error. Ran diagnostics and everything was working. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Jordan, NY 13080

Chuck G

Job Details: 06/26/2023

"Customer stated that unit is not spinning out a load. Error codes F7E1-tachometer missing. After inspecting unit i found that the hub, Washplate and gearcase tested bad. Ordering gearcase W11454734, hub W10528947, Washplate W10902814, cam W10721967 and belt W11239857; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W10902814 (Washplate) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

KITCHENAID RANGE

Model KSGG700EBS6

Near Penfield, NY 14526

James

Job Details: 06/26/2023

"Replaced door, outer panel and scoop."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Penfield, NY 14526

James

Job Details: 06/26/2023

Replaced door whirlpool sent to customer. Cycled icemaker and dispenser. Warranty labor.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Penfield, NY 14526

James

Job Details: 06/26/2023

Unit buzzing when on and intermittent to heat. Replaced magnetron and diode. Tested unit successfully. Cabinet is breaking aoart on lh mounting screw. Need cabinet reinforced.

We serviced a

KITCHENAID OVEN

Model KOCE500ESS11

Near Rochester, NY 14609

James

Job Details: 06/26/2023

Inverter was broken out of box. Replaced user interface and checked connections. Problem remains. Need parts.; ordrng 1 W11325604 (Inverter) and 1 W11179310 (Control)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Marcellus, NY 13108

Chuck G

Job Details: 06/26/2023

"Customer stated that UI is not responding to commands. Error code F2E2-UI disconnected. I inspected UI and uninstalled the ribbon cable , then reinstalled ribbon cable. Calibrated unit and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer that if the issue continues that they will need a UI. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Marcellus, NY 13108

Chuck G

Job Details: 06/26/2023

Customer stated that unit is not making ice. I verified that fill tube was not frozen. I replaced IM. Cycled unit/IM. I explained to the customer to give the unit 24 hours to start making ice. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV08

Near Marietta, NY 13110

Chuck G

Job Details: 06/26/2023

Customer stated that door has a scratch. I verified that right hand door has a scratch and slight dent. Ordering right hand door W10919633; ordrng 1 W10919633 (Right hand door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14609

Dave F

Job Details: 06/22/2023

Unit was unplugged when arrived . Customer said freezer was over freezing. Ordering thermistor and control for possible defrost issue and gaskets are sealing .; ordrng 1 WPW10384183 (thermistor) and 1 W11357371 (Control)

We serviced a

GE REFRIGERATOR

Model GNE21FYKEFFS

Near Rochester, NY 14618

Dave F

Job Details: 06/22/2023

Moisture in freshfood and freezer section on back wall. Called ge techline . Found the air tower and bottom of freshfood had a gap . Added permagum and sealed around the damper. The evap fan was speeding up and down techline said that could be from the moisture. If problem persists order WR49X40246 evap cover and fan. WR14X25128 air duct and two tower gaskets WR14X24747. Unit tested good . Reset control .

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Rochester, NY 14616

James

Job Details: 06/22/2023

"Unit shaking excessively with no clothes. Found basket wobbles and rr suspension really loose. Replaced hub and suspension. Leveled and tested. Unit still shaking during spin. Ordering basket and gearcase. ; ordrng 1 W11454734 (Gearcase) and 1 W10752719 (Basket), used 1 W10528947 (HUB), and 1 W11130362 (SUSPENSION) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Fairport, NY 14450

Dave F

Job Details: 06/22/2023

"F7E2 motor fault F8E1 no water error .unit is filling with water but wash motor is not turning on. Ordering sump, control and valve ; ordrng 1 W11460946 (Wash motor) and 1 W11462461 (Control) and 1 W11434044 (Fill valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Syracuse, NY 13210

Chuck G

Job Details: 06/22/2023

Replaced compressor. Vacuumed unit down to 500 microns. Charged unit with 53 grams of R600a. I explained to the customer to give the unit 24 hours to get to temp and 72 hours to start making ice. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Syracuse, NY 13215

Chuck G

Job Details: 06/22/2023

"Customer stated that lid was broken. After inspecting unit i found that the lid strike was broke, replaced strike. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Penfield, NY 14526

Andres V

Job Details: 06/22/2023

Unit is cooling properly now freezer was at -5 and fridge was at 37. I checked both fans to make sure they were running. I could not find anything wrong customer is to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairport, NY 14450

Andres V

Job Details: 06/22/2023

Unit has error code F7E1 for motor failure and F9E1 for unit not draining. I could hear drain pump trying to drain but never did. Unit needs new wash pump and drain pump ; ordrng 1 W11416363 (Motor and sump)

We serviced a

MAYTAG WASHER

Model mhw5630hw3

Near Rochester, NY 14618

Andres V

Job Details: 06/22/2023

Gave customer a call to let her know I was on my way. Arrived to the house knocked on door but no one answered. Called phone it went straight to voicemail left message then waited 15min. Left door tag. ; O-emld tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HW3

Near Rochester, NY 14620

Andres V

Job Details: 06/22/2023

Door is heavily damaged and needs replacing. Ordering door assembly; ordrng 1 W11196122 (Door assem)

We serviced a

WHIRLPOOL COOKTOP

Model GLS3064R

Near Rochester, NY 14626

Dave L

Job Details: 06/22/2023

Switch harness is shorted closed ordering switch harness.; ordrng 1 WP8190913 (Switch) and 1 Sh (Sh)

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Rochester, NY 14616

Dave L

Job Details: 06/22/2023

Replaced stripped blower and motor. Tested ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Rochester, NY 14626

Dave L

Job Details: 06/22/2023

Ff replaced ice maker that would not fill tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Rochester, NY 14616

James

Job Details: 06/22/2023

Replaced door and inspected.

We serviced a

MAYTAG RANGE

Model MER6765BAS18

Near Rochester, NY 14624

James

Job Details: 06/22/2023

Bake element melted at lower oven. 237v to element. Replaced element and tested. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Rochester, NY 14624

James

Job Details: 06/22/2023

Unit loud in wash cycle can hear upstairs. Took cam off and greased. Ran calibration and tested. All noises are normal operation.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Rochester, NY 14618

Andres V

Job Details: 06/22/2023

Float switch was not triggered and not letting water into unit. Cleaned out float switch assembly and tested it. Unit is now working properly

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14616

Dave L

Job Details: 06/22/2023

Replaced console due to corrosion on the PCB

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14624

Dave L

Job Details: 06/22/2023

Found plastic ice cube keeping freezer door from sealing. Removed. Tested ok.

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Rochester, NY 14606

James

Job Details: 06/22/2023

Rf element turns on and off randomly when set to high. All other elements function properly ; rqstng P&A on 1 WP3149400 (Sw rf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14624

Dave L

Job Details: 06/22/2023

Repaired switch and replaced bulb

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Rochester, NY 14615

James

Job Details: 06/22/2023

Parts Warranty 12 months Expires 07/15/2023 Labor Warranty 12 months Expires 07/15/2023 Unit took 1 week to cycle icemaker. Inspected door harness. Cycled icemaker successfully in diagnostics. Freezer is keeping temperature. Emptied ice bin. Customer is to monitor. If problem persists replace icemaker. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Rochester, NY 14624

Dave L

Job Details: 06/22/2023

Re installed loose freezer gasket with sealer. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14623

Andres V

Job Details: 06/22/2023

Right door gasket was torn at the bottom. Replaced gasket and used heat gun to help gasket seal better.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, NY 14464

Dave L

Job Details: 06/22/2023

New basket had damage to the tub ring. Tub ring is also loose. Re ordering basket; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14608

Andres V

Job Details: 06/22/2023

"Heating element is coming on and heating up on a diagnostic cycle but customer says it's not drying on a normal cycle. I suggested replacing the control board, customer is to test unit out and see if it does come on. If customer calls back order W11305308"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS1

Near Rochester, NY 14617

James

Job Details: 06/22/2023

"Customer wanted to just purchase part and did not need sc. Customer cancelled. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAW0

Near Conesus, NY 14435

Jeremy

Job Details: 06/22/2023

No service needed.

We serviced a

WHIRLPOOL OVEN

Model KSEG950ESS3

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/22/2023

"Unit has F9E0 error for being miswired. Found burned spot on main control. Replaced main control, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Irondequoit, NY 14622

Andres V

Job Details: 06/22/2023

"Replaced spray arm, tested unit with clear door. Saw spray arm moving."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Syracuse, NY 13215

Chuck G

Job Details: 06/22/2023

"Customer stated that unit was not spinning out a load of laundry but has been working fine for the past week. Error code F0E2- over Suds condition detected. I ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I explained to the customer about how much HE detergent they should be using, how to load the unit and cycle selection. Unit tested good"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Salina, NY 13088

Chuck G

Job Details: 06/22/2023

Customer stated that unit is leaking. No codes. Ran a diagnostic cycle in which i did discover that water was coming from the inlet valve hose connection. I tightened the hose connection. Tested unit and unit tested good. Calibrated unit. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Salina, NY 13088

Chuck G

Job Details: 06/22/2023

Customer stated that unit is not draining. I could not get into service diagnostics as the UI was not responding to commands. After inspecting the unit i found extensive rodent damage. I explained to the customer that we have to start with the harness and control but it would be possible that more parts would be needed. Quoted customer but the customer declined the repair.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/22/2023

"Drain motor not running consistently causing F9E1 error for long drain. Replaced drain pump, unit tested good.; used 1 WPW10605427 (PUMP) from stock"

We serviced a

KENMORE DRYER

Model 110.87872601

Near Henrietta, NY 14467

Jeremy

Job Details: 06/22/2023

"Unit will not start. Found open thermal fuse. Replaced thermal fuse, verified proper air flow. Unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

GE DRYER

Model GTDX200GM0WW

Near Henrietta, NY 14467

Jeremy

Job Details: 06/22/2023

Replaced back splash panel for broken clips. Switches and timer sit securely in new panel. Unit checks good.; used 1 Sh15 (Shipping) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Pittsford, NY 14534

Jeremy

Job Details: 06/22/2023

"Unit has weak water pressure at dispenser. Icemaker fills with correct pressure. Dispenser solenoid on dual valve bad. Ordering dual valve.; ordrng 1 WPW10341320 (Dual Valve) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Irondequoit, NY 14617

James

Job Details: 06/22/2023

"Icemaker not cycling. Fill tube frozen. Replaced icemaker and defrosted fill tube. Icemaker still not getting water. Water to valve from water line. ; ordrng 1 WPW10279909 (Valve) and 1 W10844267 (Filter housing), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Clay, NY 13088

Chuck G

Job Details: 06/22/2023

"Customer is still seeing water on the floor coming from unit. Fill tube and drain tube tested good. I did find that drain line coming from evap was clogged with ice, clear led drain with steamer and removed ice from freezer floor. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

James

Job Details: 06/22/2023

"Unit not spinning due to worn hub. Gearcase is worn and impeller wont come off gearcase. Fabric softener not dispensing. ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Impeller) and 1 W10528947 (Hub) and 1 W11127356 (Dispenser), dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB7949SDE3

Near Brewerton, NY 13029

Chuck G

Job Details: 06/22/2023

Customer stated that unit is not leaking as it did since running a clean wash but the door is not closing properly. I found a piece of plastic in the tub under the door that was preventing the door from closing. Removed the debris. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/22/2023

Customer stated that top rack has lost its wheels. Upon inspection of unit i discovered that the rack adjuster kit tested bad. Replaced rack adjusters. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/22/2023

"Unit not making ice and water dispenser randomly stops while dispensing. Found that icemaker motor is seized and tray does not move. Replaced icemaker, unit got stuck when testing in diagnostics. Called techline on dispenser issue, advised to replace UI. SR 7736691186. Ordering UI and icemaker.; ordrng 1 W11225853 (UI) and 1 W10898228 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/22/2023

"Freezer door not closing. Replaced sliders, door closes and seals properly."

We serviced a

WHIRLPOOL FREEZER

Model WRT314TFDB03

Near Nunda, NY 14517

Dave F

Job Details: 06/22/2023

Customer had temp concern Freezer 1 degree fresh food 38. Adjusted the the temp in freezer. Found freezer door sagging adjusted the hinge on door and gaskets are good . Unit tested good

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Syracuse, NY 13204

Chuck G

Job Details: 06/21/2023

Customer stated that unit is not draining. Upon inspection i found that the drain pump tested bad. Replaced drain pump. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Livonia, NY 14487

Jeremy

Job Details: 06/21/2023

"Replaced belt and suspension, found F7E5 error when testing. Found worn cam and shifter not positioning properly. Replaced shifter and cam, unit tested good.; dspstn on spec-tagged invntry: 1 W11239857 BELT , used 1 W10721967 (CAM), and 1 WPW10006355 (Actuator) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hemlock, NY 14466

Jeremy

Job Details: 06/21/2023

"F7E1 error and wash motor not running, verified voltage to motor. Ordering sump.; rqstng P&A on 1 W11416363 (PUMP & MOTOR)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Farmington, NY 14425

Jeremy

Job Details: 06/21/2023

"Icemaker tray twisted and not making ice. Will not cycle with test switch. Replaced icemaker, unit checks good."

We serviced a

GE DISHWASHER

Model CDD420P2T0S1

Near Rochester, NY 14612

Dave L

Job Details: 06/21/2023

Lower drawer wont drain and upper drawer will not respond. Ordering control and pump and motor; ordrng 1 WD21X30864 (Mcu) and 2 WD12X30912 (Motor and pump)s

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Rochester, NY 14612

Dave L

Job Details: 06/21/2023

Lid was bent and preventing the lock from latching. Adjusted latch and shimmed bumper to ensure latch would close. Tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Pittsford, NY 14534

Jeremy

Job Details: 06/21/2023

"FF evap completely frosted up and not cooling properly. Drain frozen. Defrosted evap and ensured clear drain. Drain pan sits flat, thermistor checks good and in proper position. Advised customer on importance of making sure drawers are fully closed. Unit checks good. S code S16360."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Irondequoit, NY 14617

Dave L

Job Details: 06/21/2023

Wash plate was stuck to transmission. Ordering wash plate to complete repair; ordrng 1 W10902814 (Way plate)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Rochester, NY 14623

Dave L

Job Details: 06/21/2023

Customer unavailable rescheduled; schdld next appmnt for 6/27 TUE AM

We serviced a

KITCHENAID OVEN

Model KODE500ESS02

Near Pittsford, NY 14534

Jeremy

Job Details: 06/21/2023

"Unit has F2E1 error for stuck key. Replaced console, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14624

Dave L

Job Details: 06/21/2023

Unit is leaking from. The fill assembly. Ordering fill assembly. ; rqstng P&A on 1 W11535094 (Fill assembly)

We serviced a

WHIRLPOOL OVEN

Model KFDC506JSS01

Near Pittsford, NY 14534

Jeremy

Job Details: 06/21/2023

"Unit preheats to desired temp but will not maintain temp. Sensor checks good, all fans operational and elements test good. Ordering control board.; ordrng 1 W11385634 (CONTROL)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Rochester, NY 14624

Dave L

Job Details: 06/21/2023

Fresh food gasket was loose at the hinge corner. Pressed in gasket tightly. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14624

Dave L

Job Details: 06/21/2023

Replaced open fan motor. Tested ok

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Newark, NY 14513

Andres V

Job Details: 06/21/2023

UI has missing numbers in display. I tested the moisture sensors also trimmed the vent shorter so it does not snake and prevents airflow. Ordering new UI ; ordrng 1 W11384511 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Geneva, NY 14456

Andres V

Job Details: 06/21/2023

Got sheet out that was stuck underneath the agitator.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Seneca Falls, NY 13148

Andres V

Job Details: 06/21/2023

Right door gasket is torn and can see magnet. I replaced it and used heat gun to help it seal better.

We serviced a

KITCHENAID 50#IM 18' FS

Model KUID308HPS00

Near Cayuga, NY 13034

Andres V

Job Details: 06/21/2023

"Sent call before arriving, rang door bell and knocked on door no one answered. Called and left voicemail waited 15min no one called back."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Scottsville, NY 14546

Jeremy

Job Details: 06/21/2023

"Customer complaint unit not cooling. Unit has been unplugged for several days prior to service. Checked and found drain plugged, possibly causing problem. Plugged unit in, customer to monitor."

We serviced a

GE RANGE

Model JB256RM2SS

Near Port Byron, NY 13140

Andres V

Job Details: 06/21/2023

"Found a broken wire that caused a shortage. Fixed wire and installed two new infinite switches and right side burners. Tested unit, unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Waterloo, NY 13165

Andres V

Job Details: 06/21/2023

Found rotor bolt loose and oil coming from gearcase. I tightened it and tested it but unit still making grinding noise. I reccomended replacing gearcase and washplate if needed but customer has decided to invest a new one.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Clifton Springs, NY 14432

Andres V

Job Details: 06/21/2023

Not sure how this was dispatched to us but this customer is in California.

We serviced a

GE DISHWASHER

Model GDT665SMN8ES

Near Shortsville, NY 14548

Andres V

Job Details: 06/21/2023

"Replaced the control board, tested unit on a normal cycle. Unit is now working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH3

Near Rochester, NY 14610

James

Job Details: 06/21/2023

Replaced sump assembly and tested. Found no leaks and verified spray arms are rotating.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Spencerport, NY 14559

Dave L

Job Details: 06/21/2023

"Drum seals are loose and staining clothes. Ordering drum; rqstng P&A on 1 W10626460 (Drum), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Rush, NY 14543

Jeremy

Job Details: 06/21/2023

"Unit not draining, will not start cycle. Found wires pulled from connector on drain pump. Removed water from unit and tried to start cycle. Lid will not latch, just continues to click. Ordering drain pump, lid latch and harness.; ordrng 1 W11513248 (Latch) and 1 W11643701 (Harness) and 1 W11399437 (Pump)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Utica, NY 13501

Chuck G

Job Details: 06/21/2023

"Customer stated that unit is not completing a cycle. Error codes. F9E1-long drain. I ran a diagnostic cycle in which i discovered that washer was not draining, after inspecting unit i found a broken wire to the drain pump, i repaired wire. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."