Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1510 customer reviews

David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 Door will not close because the tub is bent ordering tub; ordrng 1 WPW10681507 (tub-dishwr)

Near Sweets Corners Rd, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced mullion for mullion not snapping back all the wY when door is opened causing door to not close properly.

Near Cadyville Rd, Livonia, NY 14487
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is flashing f2 e2 error code cu failing to communicate with UI. Ordering UI membrane. ; ordrng 1 W11028325 (UI INTERFACE)

Near White Springs Dr, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced freezer light for shorted light. Found the fresh food light is acting erratic and sometimes doesn’t light or just blinks. Closing door a couple times and then it works. Ordering fresh food light. ; ordrng 1 WPW10515058 (light)

Near Sanders Farm Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced ice maker for no ice. Found the freezer temp is -5 and the temp was set to +5 degrees. Possible fill tube freezing. Ordering UI and control for temps to low. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (USER INTERFACE )

Near Lupine Ct, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE234GPS0 Found motor getting power but not running. ordering motor. ; ordrng 1 W11085683 (pump&motor)

Near Harper Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT118FFFH01 Adjusted door for freezer door out of spec. Reveal between doors was off and wider on right than left. Ordering touch up paint for dings in door. ; ordrng 1 72017 (touchup wht MAIL OUT ONLY)

Near Heron Way S, Fairport, NY 14450
Dave F.

Dave F.

WASHER AMANA NTW4516FW1 Washer not leaking but the lid lock is failing and not allowing the washer to spin . Ordering new lid lock W11307244; ordrng 1 W11307244 (LID LOCK )

Near Lyell Ave, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 Customer is having erratic temps. The control was already replaced. The fan is working as expected. Ordering evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 w10838965 (thermistor)

Near Hunters Run, Pittsford, NY 14534
Dave F.

Dave F.

WASHER AMANA NTW4516FW2 Washer not turning on . Washer has power going to control . Unit needs new control . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)

Near Hartwood Dr, Rochester, NY 14623
Dave F.

Dave F.

OVEN KITCHENAID KEMC377KSS05 Replaced lower oven front glass door. Tested door . Tested good.

Near Amber Hill Dr, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing dishwasher panel due to customer recieving unit with large dent on side of unit. Replaced panel Unit tested good

Near Oakridge Dr, Irondequoit, NY 14617
Evan E.

Evan E.

WASHER GE WHRE5550K2WW Customer stated unit was not spinning out.Ran test cycle Unit was filling and draining but never spinning basket. Removed front panel to inspect motor and belt.Belt was intact but motor was failing to spin basket.Motor itself is failing.Quoted customer for repair. WH20X10076 (motor) $ 250.00S&H $11.11Labor $ 74.90Service call fee $89.95Tax $34.07Total $ 460.03Customer does not want to proceed at this time Just collecting service call fee

Near Werner Park, Rochester, NY 14620
Evan E.

Evan E.

DISHWASHER FRIGIDAIRE LFID2426TF0A Customer stated unit was not draining and was leaking onto floor. Upon inspection checked for error codes. No codes present. Unit's tub was full of water upon arrival Vacuumed water out Ran test cycle Unit was draining as it should Ran this cycle several times Unit is functioning as it should Cannot replicate issue Unit tested good

Near Wilmer St, Rochester, NY 14607
Evan E.

Evan E.

WASHER AMANA NTW4516FW2 Customer stated unit was not starting cycle and drain pump was continually running. Control was not in risky responding to commands unplugged unit let sit for 5 mins Discovered that start button was sticking. Was able to get button to function correct after removing control to inspect. Checked for codes Unit had 2 codes present. (F0E5 ) unbalanced load (F2E1) stuck keyRan test cycle Unit completed cycle as i t should.Ran calibration cycleUnit tested good otherwise. Spoke to customer about balancing load correctly

Near Glendale Park, Rochester, NY 14613
Evan E.

Evan E.

DRYER ADMIRAL AGD4675YQ3 Customer stated they were experiencing long dry times. Checked vent at rear of machine. Could tell that airflow through vent was weak. Removed air blower towerDiscovered tower was clogged Cleared tower Ran test cycle Unit tested good

Near Troup St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Customer concerned with units performance. Temps normal at this time. Found blockage in condenser fan shroud preventing fan from turning. Freed fan. Customer to monitor. Cleaned condenser for customer.

Near Thorncliffe Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Magnetic strip in door gasket fell out causing doorto not seal properly. Replaced gasket. Unit testing good.

Near Susquehanna Rd, Rochester, NY 14618
Dave F.

Dave F.

WASHER MAYTAG MHW5500FW0 Washer causing suds message to come on . Looked for error codes not codes. Ran in auto diagnostics. Ran through cycles . Found that the sink that the washer is draining into is not draining fast enough .the drain hose goes under water and does not drain right. Tested washer tested good .

Near N Country Club Dr, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR GE ZISS480NMASS Refrigerator temperatures to low causing the refrigerator to run more . -2 in freezer and 33 in fresh food. Adjusted to default temps to model 0 in freezer and 37 in fresh food. Cleaned condenser coils. Icemaker leaving block of ice. Found that when it fill its splashing over. Adjusted the icemaker and leveled . Tested tested good .

Near Old Farm Cir, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBE01 Replaced door and gasket for door liner not holding gasket that was causing frost build up in freezer.

Near Wheatstone Cir, Fairport, NY 14450
Steve M.

Steve M.

OVEN WHIRLPOOL WFG540H0ES1 Replace the front console that got scratched during previous repair. Customer inspected and is satisfied.

Near Maridana Dr, Fairport, NY 14450
David L.

David L.

VENTHOODS KITCHENAID KVWB606DSS1 Motor will not turn. Ordering motor and cap. ; ordrng 1 W10716814 (capacitor) and 1 W11106377 (blower-fan)

Near Bay Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR GE TFX25CRAWW Icemaker is binding and auger is rusty. Ordering auger and ice maker. Total 469.50; ordrng 1 WR17X4341 (auger helix display) and 1 WR30X10093 (icemaker asm)

Near Furman Crescent, Rochester, NY 14620
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDTA50SAHV0 Dishwasher leaking found the gasket on the bottom left had fallen off and the dishwasher was unlevel causing the door not to close . Leveled the dishwasher. Tested . Tested good . No leaks .

Near Brooktree Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER KENMORE 110.267425 Customer stated unit was not starting cycle but would fill. Upon inspection discovered that lid switch was broken causing unit not to spin or agitate. Replaced lid switch Ran test cycle Unit tested good

Near Rossiter Rd, Rochester, NY 14620
Gary T.

Gary T.

DRYER ROPER RGD4516FW0 "Gas dryer was leaking gas when it was off, all customer connections checked okay,replaced burner assy that was leaking gas. Checked for proper operation and no leak found."

Near Clarkson Hamlin Tl Rd, Hamlin, NY 14464
Gary T.

Gary T.

DRYER MAYTAG MED3500FW1 "Checked dryer for noise, found vibrating internal exaust vent, secured venting to stop vibrating and checked unit over for proper operation."

Near Sackets Landing, Rochester, NY 14612
Dave F.

Dave F.

WASHER AMANA NTW4516FW2 Washer not turning on . Checked power to control has power . Led that's on the control is not lit . Unplugged all connections and reconnected them . Unit still won't turn on . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)

Near Gordon Park, Webster, NY 14580
Gary T.

Gary T.

DISHWASHER KITCHENAID KUDD03DTSS10 "Replaced upper wash pump that was not running or washing the dishes, replaced lower user interface that was not accepting commands, tested both drawers. Unit is running okay. Installed customer supplied parts"

Near Woodmill Dr, Rochester, NY 14626
Gary T.

Gary T.

OVEN MAYTAG MER8680BS "Tested unit, no power to either element, bake or broil, thermal fuse checks okay, Unit needs a control wpw10655837 $324.44 plus labor, customer declined repair. No charge, service call was paid 2/7/19"

Near Harvest Dr, Rochester, NY 14626
Gary T.

Gary T.

DRYER KENMORE 110.7120201 "Unit is heating for 30 minutes or less then not heating at all, found timer that is not engaging the gas coils and not allowing the dryer to heat, ordering timer.; ordrng 1 WPW10186032 (timer)"

Near Smokewood Ln, Rochester, NY 14612
Gary T.

Gary T.

RANGE WHIRLPOOL WFE515S0EW0 Replaced open bake element that wasn't heating the oven and tested oven for proper operation.

Near Lake Rd N, Hamlin, NY 14464
Gary T.

Gary T.

REFRIGERATOR AMANA ARS2464BS "Unit is not cooling in either section. Found corroded discharge tube and bad compressor, Unit needs a compressor and discharge tube. Customer is submitting to home insurance, no repair, service call paid.; ordrng 1 12588701Q (tube) and 1 W10309994 (compressor)"

Near Edgemere Dr, Rochester, NY 14612
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Washer drain pump staying on . Found the drain hose was connected to another hose and did not need to be . The washer was not able to pump all the water out of the tub . Removed hose . Tested in auto diagnostics. Calibrated machines tested good .

Near Mile Square Rd, Pittsford, NY 14534
Gary T.

Gary T.

REFRIGERATOR GE GSCS3PGXCFSS "Replaced Water water valve that was not supplying water to the dispenser, resevoir split from freezing water while not in use, ordering, Reservoir. Will collect for part and return visit Thursday; ordrng 1 WR17X11440 (water tank assm)"

Near Brick Landing, Rochester, NY 14626
David L.

David L.

DRYER WHIRLPOOL WGD4616FW1 Time is not shutting off at e end of the cycle. Replaced timer.

Near Heathland Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAE01 The drain tube was plugged causing water to back up in the ff section. Cleaned drain tube.

Near Pease Rd, Williamson, NY 14589
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Deli drawer control has corroded connections, control and drawer will need to be replaced as the wiring harness for the drawer is built into the deli drawer door.; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec)"

Near Fuller Rd, Waterport, NY 14571
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Replaced evaporator and compressor due to unit not cooling. Unit began cooling after install.

Near Timberline Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found no resistance on motor of ice maker. Ice maker is getting power. Ordering ice maker. ; ordrng 1 W10884390 (icemaker)

Near East Ave, Rochester, NY 14610
Steve M.

Steve M.

WASHER WHIRLPOOL MVWB835DC3 Replaced gear case for loud gear case and not spinning out clothes. On arrival found the drain line was not elevated and runs into a another hose on the floor. That connection is leaking. Informed customer to repair drain line. I raised it up and zipped tied it to water hose for proper filling. ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Palo Alto Dr, Rochester, NY 14623
David L.

David L.

STACKED LAUNDRY KENMORE 110.8876279 Replaced thermal fuse. Unit testing good.

Near Mathews St, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR GE GBSC0HBXARWW Replaced control for no operation to refrigerator. The refrigerator tested good

Near Valley Ln, Avon, NY 14414
David L.

David L.

WASHER MAYTAG MHWC7500YW0 Unit is draining slowly. Pump clean out was clear. Ordering pump.; ordrng 1 WPW10465252 (pump-water)

Near Watersong Trail, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2269VEM10 Replaced ice maker for not calling for water causing no ice production. The ice maker tested good. ; used 1 W10882923 (ICEMAKER) from stock

Near Temple St, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced damper control for loud motor. The refrigerator tested good

Near Main St, Dansville, NY 14437
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 Refrigerator door not level . Door was swapped from left to right . when the refrigerator was delivered on 1/22/19 . Adjusted the door and the legs on the refrigerator to make sure the door shuts. Fixed a part of the gasket for coming off and not closing right . Tested refrigerator tested good

Near Corey Dr, Farmington, NY 14425
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was not draining. Upon inspection discovered unit was full of water. Ran cancel/drain cycle and unit was able to drain water out. Checked for error codesUnit was displaying lid lock fault code and unbalanced load.Tested lock in manual test mode Lock working as it should Ran calibration cycle and cleared error codes Unit tested good Suspecting unit was out of balance causing unit not to spin or drain. Collected s/c fee

Near Meadow Cir, Rochester, NY 14609
Gary T.

Gary T.

OVEN-MW COMBO KITCHENAID KOCE500ESS06 "Bulges in he oven are flickering, scar control is not latching for lights to stay on, ordering appliance manager.; ordrng 1 W11179310 (APPLIANCE MANAGER)"

Near Fuller Rd, Waterport, NY 14571
Evan E.

Evan E.

WASHER WHIRLPOOL LSQ9549PW2 Customer stated unit was not spinning corectly. Upon inspection discovered gear case was failing. Motor coupler was intact but unit would not spin basket.Quoted customer for repair.Gear case (3360629) $ 201.00Dog agits(80040) $7.00Motor coupler (285753A) $25.00Labor $134.95Tax $ 29.44Total $ 397.39Customer is going to think about going thru with repair and contact office Just collecting s/c fee for now.S/c is on job 79603

Near Bayway Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit was leaking water from underneath machine. Upon inspection discovered drain pump had hairline crack in front of it causing leak. Replaced pump Labor is ATEC warranty Just collecting for part cost. ; used 1 WP3363394 (PUMP) from stock

Near Winton Rd N, Rochester, NY 14610
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Customer stated unit was producing rattling noise from rear of unit. Upon inspection discovered that line from compressor was resting up against compressor causing noise/rattling. Was able to bend line away from compressor and secure with insulation. Could not replicate noise once insulation was installed Unit tested good

Near Norris Dr, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM Water line bladder was frozen preventing ice production and water dispensing. Thawed bladder. Unit testing good.

Near Viennawood Dr, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Icemaker not calling for water . Replaced icemaker . Tested . Tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Gilhall Cir, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL ED5HVEXVB03 Replaced thermostat due to no cooling. Unit testing good.

Near Bellehurst Dr, Rochester, NY 14617
Gary T.

Gary T.

DRYER WHIRLPOOL WGD4850HW0 "INSPECTED DRYER DOOR SEAL FOUND TORN, REPLACED SEAL AND CHECKS OK."

Near Sweden Walker Rd, Brockport, NY 14420
Gary T.

Gary T.

WASHER WHIRLPOOL WTW8040DW4 INSTALL CONTROL FOR NO OPERATION

Near Waterport Carlton Rd, Albion, NY 14411
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL GSS30C7EYY00 Inspected unit and found Wiring harness to door electronics has a an open wire causing icemaker not to harvest. Wiring harness is part of the door say and Door is no longer available. W10369

Near Woodstone Ln, Rochester, NY 14626
Gary T.

Gary T.

WASHER WHIRLPOOL WFW75HEFW0 "REPAIRED A LOOSE POWER WIRE AT MOTOR CONTROL, TESTED UNIT AND A CHECKS OK"

Near Latta Rd, Rochester, NY 14612
Gary T.

Gary T.

MW-HOOD COMBO MAYTAG MMV4206FV0 "INSPECTED UNIT AND FOUND MICROSWITCH SEIZED OPEN, REPLACED SWITCH AND UNIT TESTS OK."

Near Titus Ave, Rochester, NY 14622
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW1 Replaced lid lock due to not locking and or operating. Calibrated washer . Ran in auto diagnostics. Tested good .

Near Hemlock Woods Ln, Rochester, NY 14615
Dave F.

Dave F.

WASHER WHIRLPOOL MHW6630HW0 Replaced front panel due to dent . Tested washer . Tested good .

Near Limerick Ln, Rochester, NY 14606
Dave F.

Dave F.

MICROWAVE WHIRLPOOL YWMH76719CB3 Replaced microwave door due to being dim . Tested microwave tested good .

Near S Main St, Churchville, NY 14428
David L.

David L.

WASHER MAYTAG MVWX655DW1 Replced water valve that was restricted. Unit tested good.

Near Fenton Rd, Rochester, NY 14624
Evan E.

Evan E.

WASHER KENMORE 110.238121 Called customer to inform them tech was in route to house. No answer tech left voicemail. Arrived at home no answer at door. Waited 15 mins. Tagged door to reschedule. ; dspstn on spec-tagged invntry: 1 285753A COUPLING

Near Edgecreek Trail, Irondequoit, NY 14609
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced motor sump for getting power but not running. The dishwasher tested good

Near Farmbrook Dr, Farmington, NY 14425
David L.

David L.

WASHER MAYTAG MHW3505FW1 Replaced control and cleaned plugged drain due to unit not completing cycles. Unit tested good

Near College Greene Dr, North Chili, NY 14514
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 MIW4R00EPL1 replaced upper rack rails for broken rails and top rack falling. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Citation Way, Victor, NY 14564
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Customer stated unit is producing whistling noise while agitating. Checked for codes no codes present. Ran test cycle.During agitation period of cycle could hear whistling customer was referring too. Noise is coming from gear case Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)

Near Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFE525S0HZ1 Customer stated panel drawer was scratched. Drawer was scratched in bottom right corner. Replacement panel has dent in top left corner of drawer Reordering panel drawer.Customer also pointed out that cooktop was scratched alsoOrdering cooktop; ordrng 1 W11094965 (panel-drwr) and 1 W11156895 (COOKTOP)

Near Rolling Meadows Way, Penfield, NY 14526
David L.

David L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Pre ordered lights; ordrng 6 W10908166 (LED module)s

Near John Leo Dr, Webster, NY 14580
Steve M.

Steve M.

RANGE WHIRLPOOL WFG320M0BW2 Tested oven and found a smell. Smells like mouse urine. Removed top and found evidence of a mouse. Showed customer. Recommended to run oven at 500 for a cpl hours to remove smell. Adjusted the top burner valves for simmering due to high flames on low.

Near Presbyterian Rd, Mount Morris, NY 14510
Steve M.

Steve M.

MICROWAVE WHIRLPOOL GH5184XPS3 Found the fan is loud. The fan has bad bearings. The fan is discontinued. Charge half service fee.

Near Shelly Rd, Livonia, NY 14487
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Fill tube keeps freezing. Techline recommendation to order freezer door.S-Number 7724182188; ordrng 1 LW11026425 (FREEZER DOOR)

Near Cloister Ln, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Replaced sump and control due to not drying and error code 4-3 sump failing . Tested heating element needs to be between 8 and 30 ohms . It tested at 10 ohms . Ran dishwasher in auto diagnostics. Tested good .

Near Lehigh Station Rd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced LED and main control. Issue was still present. Recommend by techline to check pantry drawer UI & harness. Low voltage going into pantry door UI. Rescheduling.; ordrng 1 W10677118 (cntrl-elec) and 1 w10512203 (harns-wire)

Near Salt Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced both doors due to dents. Mailing badge to customer; ordrng 1 WPW10612926SHIPDIRECT (SHIP DIRECT)

Near Chippenham Dr, Penfield, NY 14526
Steve M.

Steve M.

RANGE WHIRLPOOL WFC150M0B3 Customer complain of burners not turning red hot all the way around. Power to the oven is good at 240 volts. Power to burners is good at 240 volts. Took out all burners and checked prongs. They are good with a good connection. The range tested good.

Near Water St, Perry, NY 14530
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHW00 Water line to icemaker is leaking. Ordering ice maker fill tube.; ordrng 1 WPW10601149 (fitting)

Near Honeysuckle Dr, Rochester, NY 14625
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 REPLACED THE COVER ASSEMBLY AND SEAL AS PER TECHLINE REQUEST AT LAST TRIP. CUSTOMER TO MONITOR

Near Pearl St, Rochester, NY 14607
Dave F.

Dave F.

DISHWASHER MAYTAG MDB4949SDZ0 Dishwasher turning off after two minutes and draining . Found error code F3 E2 OWI sensor failing . Ordering new control W10906430 and owi sensor W11084121; ordrng 1 W10906430 (cntrl-elec) and 1 W11084121 (sensor)

Near Oak St, Avon, NY 14414
Gary T.

Gary T.

RANGE MAYTAG MGR675EDS "INSPECTED UNIT AND FOUND THAT THE RIGHT FRONT BURNER HEAD WAS LOOSE CAUSING GAS SMELL, ORDERING RIGHT FRONT BURNER HEAD ASSM, ordrng WPW10406283/BURNER HEAD and 2 WP400021-1/SCREWs and WP74007961/ORFICE HOLDER for"

Near Hindsburg Rd, Albion, NY 14411
Evan E.

Evan E.

REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Customer stated unit was leaking water from top of fridge and door handle was broken . Upon inspection discovered that seal around fridge had cracked In several spots causing door not to seal properly. Unit was letting warm air into cabinet. Suspecting this is how condensation inside cabinet is being formed. Ordering gasket & door handle ; ordrng 1 242193206 (gasket-refr door) and 1 5304506469 (handle set)

Near Ontario St, Rochester, NY 14605
Gary T.

Gary T.

REFRIGERATOR MAYTAG MFI2269FRW00 "INSPECT UNIT AND FOUND DELI DRAWER AND CRISPER DRAWER BINDING ORDERING RAIL FOR DELI DRAWER AND NEED LUBE FOR CRISPER DRAWER, ordrng 2 542638/LUBEs and WPW10235370/RAIL for refrigerator(by KB)"

Near Parkway View, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER KITCHENAID KDPE234GPS0 "INPECTED UNIT FOUND NO POWER TO WASH MOTOR, DID NOT HEAR RELAY KICK ON ORDERING CONTROL, ordrng W11087210/CONTROL for dishwasher(by KB)"

Near Mill Rd, Rochester, NY 14626
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHV0 Adjusters for top rack are broken. . The new adjusters that were pre ordered are missing parts W10712395 . Rescheduling .; ordrng 1 W10712395 (adjuster)

Near Chesterton Rd, Rochester, NY 14626
Dave F.

Dave F.

RANGE FRIGIDAIRE FEF368GQB "Bake element is broken . Checked power to element tested good . Ordering new element part number 316075103; ordrng 1 316075103 (element,bake)"

Near Veldor Park, Rochester, NY 14612
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT720PADM1 Found F7E1 heat circuit error. Ran diagnostics and heater worked. Found motor is stalling and customer states the soap is not being dissolved. Quoted 480.00 for repair. Customer denied repair. Called office and got part covered under loyalty retention program. ; ordrng 1 WPW10671941 (pump&motor)

Near Dewey Rd, Shortsville, NY 14548
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Found the thermostat is not always turning unit on. Ordering thermostat. ; ordrng 1 WP2198202 (thermostat)

Near Jupiter Way, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRSF505ESS00 Found freezer is -10 degrees. The control is set to 0. Ordering control and user interface. ; rqstng P&A on 1 W10822640 (cntrl-elec) and 1 WPW10743957 (cntrl-elec)

Near La Tour Manor, Fairport, NY 14450
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Accidentally ordered the thermistor cover instead of the thermistor. Rescheduled customer; ordrng 1 W11168403 (THERMISTOR)

Near Maple Center Rd, Hilton, NY 14468
Gary T.

Gary T.

MICROWAVE IKEA IMBS104GSS00 "INSPECTED UNIT AND FOUND THE COOLING FAN IS CRACKED AND RUNNING LOUD, ORDERING NEW COOLING FAN, ordrng W10426308/FAN MOTOR for microwave(by KB)"

Near S Clinton Ave, Rochester, NY 14620
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Replaced thermal cut off ,thermostat and hi limit for no heat . Tested dryer tested good ."

Near Watersong Trail, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW72HEDW0 Replaced drain pump due to drain error. Tested in diagnostics.

Near Edgemere Dr, Rochester, NY 14612
David L.

David L.

STACKED LAUNDRY KENMORE 110.8876279 Unit is not heating due to an open thermal fuse. Ordering fuse; ordrng 1 WP3403607 (cutoff-tml)

Near Mathews St, Rochester, NY 14607
David L.

David L.

OVEN WHIRLPOOL WFG745H0FE1 Replaced control due to intermittent operation of the oven. Unit tested good after install.

Near Raphael Dr, Webster, NY 14580
David L.

David L.

COOKTOP KITCHENAID KCGD506GSS00 Unit making a very loud noise during use. Motor and blower should be replaced. Rescheduling.; ordrng 1 W11083804 (motor-blwr)

Near Grand Meadows Way, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WTW8800YC0 Replaced broken lid. Unit is good.

Near Bear Swamp Rd, Williamson, NY 14589
David L.

David L.

OVEN WHIRLPOOL KODE500ESS02 Replaced console due to stuck key error. Customer to monitor.

Near Lakewood Dr, Williamson, NY 14589
Gary T.

Gary T.

WASHER MAYTAG MVWX700XW1 INSPECTING UNIT FOUND LID SWITCH NOT LATCHING CORRECTLY REPLACED LID SWITCH AND UNIT CHECKS GOOD

Near Fiesta Rd, Rochester, NY 14626
David L.

David L.

WASHER WHIRLPOOL WTW4616FW0 Replaced lid lock due to intermittent operation. Unit testing good.

Near Belden Ave, Sodus, NY 14551
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 "REPLACED DEAD CONTROL FOR NOT HAVING POWER, RECALIBRATED WASHER AND UNIT CHECKS OK"

Near Melwood Dr, Rochester, NY 14626
Gary T.

Gary T.

RANGE KENMORE 790.7303932 "INSPECTED UNIT FOUND F30 ERROR CODE, OVEN SENSOR WAS UNPLUGGED, RECONNECTED OVEN SENSOR AND TESTED OVEN AND HEATING UP. LOOKS LIKE WAS WRAPPED AROUND POWER CORD AND WHEN STOVE WAS MOVE OVEN , SENSOR MUST HAVE COME UNPLUGGED."

Near Orange St, Rochester, NY 14611
Gary T.

Gary T.

RANGE AMANA ACR4303MFB3 "INSPECTED UNIT FOR OVEN LIGHT NOT TURNING OFF AND OVEN NOT HEATING TO TEMPERATURE, ELEMENTS CHECK OK, UNIT HAS CORRECT POWER ORDERING CONTROL, rqstng P&A on W11297545/CONTROL for range(by KB)"

Near Point Pleasant Rd, Rochester, NY 14622
Gary T.

Gary T.

REFRIGERATOR AMANA ABB2222FEW "INSPECTED UNIT AND FOUND BOTH FF AND FRZ SECTIONS NOT COOLING, UNIT IS LOW ON REFRIGERANT. UNIT NEEDS A W10170276/COMPRESSOR AND WP12866905/DISCHARGE TUBE FOR DISCHARGE TUBE BEING CORRODED AND ALLOWED REFRIGERAN, TO LEAK AND HAS ALLOWED WATER INTO SEALED SYSTEM. CUSTOMER PURCHASING NEW REFRIGERATOR"

Near Hurstbourne Rd, Rochester, NY 14609
Gary T.

Gary T.

DRYER ADMIRAL AGD4875YQ2 "INSPECTED UNIT FOR NOISY WHILE RUNNING, REPLACED ROLLERS AND UNIT CHECKS OK, used 1 349241T from stock"

Near Dunn St, Rochester, NY 14621
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4855HW0 "INSPECTED UNIT FOR MAKING NOISE WITH A HEAVY LOAD FOUND PULLEY TOUCHING GUARD ORDERING NEW GUARD/COVER, ordrng WPW10550173/GUARD for washer(by KB)"

Near Elgrove Rd, Rochester, NY 14617
Gary T.

Gary T.

WASHER WHIRLPOOL WFW9470WW01 "INSPECTED UNIT AND FOUND DRAIN PUMP WORKING FINE, UNIT NEEDS A CONTROL FOR NOT SENSIVE WATER LEVEL. QUOTED CUSTOMER FOR CONTROL AND LEVEL SENSOR TOTAL ESTIMATE $671.00 CUSTOMER DECLINED , REPAIR."

Near Chase Rd, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR GE GBSC0HBXARWW Ordering control for no operation at all. ; ordrng 1 WR55X10837 (board control bm 20)

Near Valley Ln, Avon, NY 14414
Gary T.

Gary T.

DRYER ROPER RGD4516FW0 "CUSTOMER COMPLAINT OF GAS SMELL COULD NOT FIND ANY LEAK AT CONNECTIONS DID FIND SMALL LEAK ON GAS BURNER TUBE, ORDERING GAS BURNER TUBE ASSEMBLY, TURNED GAS VALVE TO DRYER OFF FOR SAFETY REASONS, ordrng W10823508/GAS BURNER ASSM for dryer(by KB)"

Near Clarkson Hamlin Tl Rd, Hamlin, NY 14464
Steve M.

Steve M.

OVEN WHIRLPOOL WFC310S0EB2 383 preheat 298 420 312 435 . Calibrated oven to -20 customer is going to monitor.

Near Hathaway Dr, Farmington, NY 14425
Steve M.

Steve M.

WASHER MAYTAG MVWC415EW2 "On arrival the outlet the washer was plugged into had no power. Moved plug to different outlet. Tested all the functions and they worked as expected. It filled, drained, agitated and spun out properly."

Near Brookwood Dr, Farmington, NY 14425
Steve M.

Steve M.

DRYER WHIRLPOOL GEQ9800LW0 Replaced white thermal fuse on blower for no power when choosing start. The dryer tested good. Tested airflow with vent tester. The airflow showed poor for electric dryers. Recommend customer to clean or replace venting. ; used 1 WP3390719 (FUSE-THERMAL) from stock

Near Latchmere Dr, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDD03DTSS3 Replaced user interface for lights staying on ui. The dishwasher tested good.

Near Gambin Hill, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFC2062FEZ00 MIA4AIADPL1 tested ice maker temp is good in freezer. -3 The ice maker cycled and called for water. Customer states that the ice maker is sporadically making ice. Replaced ice maker and customer is going to monitor. ; used 1 W10884390 (ICEMAKER) from stock

Near Royale Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Found the freezer light is shorted causing no lights in refrigerator. Ordering light. ; ordrng 1 WPW10515057 (light)

Near Sanders Farm Dr, Penfield, NY 14526
Steve M.

Steve M.

DRYER MAYTAG MGD5570TQ0 Found the white thermal fuse was open causing dryer to not heat. Replaced fuse and cleaned out internal vent for lint build up. The dryer tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Qualtrough Rd, Rochester, NY 14625
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Customer stated unit was not filling and not completing cycle. Upon inspection discovered unit displaying F8e1 error code for long fill or no fill. Attempted to run test cycle.Cold valve is failing to actuate only hot side of valve is functioning. Ordering correct valve ; ordrng 1 W11165546 (VALVE)

Near Middle Cheshire Rd, Canandaigua, NY 14424
Evan E.

Evan E.

RANGE WHIRLPOOL WFC150M0EW0 Customer stated burner was not working. Swapped Burner with left rear to confirm burner was failing. Burner was not heating once receiving power. Switch tested good burner itself is failing. Ordering burner ; ordrng 1 W11168414 (BURNER) and 1 WFC150M0EW0 (DRIP PAN)

Near Co Rd 6, Geneva, NY 14456
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SDZ0 Customer stated unit was leaking from underneath door. Upon inspection checked for error codes. No codes present. Ran test cycle. After test cycle has started discovered unit as dripping from left corner of door. Stopped cycle Inspected casket Gasket was not seated in channel properly causing leak.Reseated gasket Started cycle over again Could not replicate issue Unit tested good

Near NY-488, Clifton Springs, NY 14432
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit is not spinning out clothes like it did when they first received unit.Checked for codes No codes present Ran test cycle Unit finished cycle as it should Referring to service pointer W10913408Ordering control board ; ordrng 1 W11201274 (CONTROL)

Near Wood Ln, Newark, NY 14513
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS1 Wheels for lower rack have come detached from wheel assembly causing lower rack not to glide properly.Ordering replacement wheel assembly ; ordrng 4 WPW10195417 (wheel)s

Near Turner Rd, Newark, NY 14513
Evan E.

Evan E.

DRYER MAYTAG MGD5500FW1 Customer stated unit was flashing check lint screen light and unit was not drying clothes.Upon inspection unit was displaying f1e1 error code CCU control problem.Ran test cycle unit was not heating on normal setting but would heat on timed dry.Ordering control ; ordrng 1 W10875487 (cntrl-elec)

Near Granger St, Palmyra, NY 14522
David L.

David L.

DISHWASHER KITCHENAID KDFE104DWH1 "Spray arms clogged causing dishes to not wash properly. Ship parts directly.; ordrng 1 W11101428SHIPDIRECT (SPRAY ARM SHIP DIRECT) and 1 WPW10448645SHIPDIRECT (arm-spray SHIP DIRECT), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Carlton St, Sodus, NY 14551
Dave F.

Dave F.

WASHER WHIRLPOOL MVWC565FW1 Washer leaving bleach on clothes . Customers first wash was using bleach. Bleach residue was left in machine because it was the first wash and didn't have water in it . Customer has since ran the same types of washes with no problems . Ran washer in auto diagnostics and calibrated unit . Gave customer tips on different cycles and how they work . Customer instruct.

Near Chadwell Cir, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW1 Washer is working good . Tested in auto diagnostics. Noise the customer is hearing is the water pipes when the water valve opens . Washer tested good .

Near George St, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced water valve for cracked water valve. The dishwasher tested good

Near Atlantic Ave, Rochester, NY 14609
Dave F.

Dave F.

M/W OTR WHIRLPOOL WMH32519FZ0 Tested microwave tested fine . No error codes . Called techline about over heating . SR 77241476343 . Techline said check the power . It's good . Microwave is working as expected.

Near East Ave, Rochester, NY 14604
Dave F.

Dave F.

DISHWASHER HOTPOINT HDA3700G00BB Dishwasher leaking . Found the dishwasher gaskets were causing it leaking . Quoted the customer amount to fix . Customer decided they will look into buying a new machine .

Near Edgewood Ave, Rochester, NY 14618
Dave F.

Dave F.

WASHER KENMORE 110.267425 Ordering lid lock . ; ordrng 1 WP8318084 (switch-lid)

Near Rossiter Rd, Rochester, NY 14620
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 Replaced gearcase due to leaking oil . Replaced Actuator for not finding shifter position. Replaced Belt for being oil covered and worn out due to slipping . Calibrated washer . Tested washer in auto diagnostics tested good .

Near W Main St, Lima, NY 14485
David L.

David L.

DISHWASHER KITCHENAID n/a INSTALLED CUSTOMER SUPPLIED UPPER SPRAY ARM.

Near Michael Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7724154311 Found freezer is 38 degrees and fresh food evaporator is frosting again. It had frost only on top of evaporator. I was frosting in test 4/5. called tech line and the want dye dryer. Ordering FF evap and dye dryer. ; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Northwood Ave, East Rochester, NY 14445
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Found door clicking at the hinge receiver. Found a lot of grease on the hinge. Ordering left door. ; ordrng 1 W11301204 (DOOR LEFT SS )

Near Kilbourn Rd, Rochester, NY 14618
Gary T.

Gary T.

WASHER WHIRLPOOL WTW8040DW4 "UNIT HAS POWER TO CONTROL, BUT CONTROL IS DEAD, NO OPERATION TO UNIT ORDERING CONTROL, ordrng W11182868/CONTROL for washer(by KB)"

Near Waterport Carlton Rd, Albion, NY 14411
Gary T.

Gary T.

REFRIGERATOR GE GSCS3PGXCFSS "INSPECTED UNIT AND FOUND NO WATER TO DISPENSER BUT WATER IS GOING TO ICEMAKER, ORDERING WATER VALVE FOR WATER NOT BEING SENT TO DISPENSER, ordrng WR57X10070/WATERVALVE for refrigerator"

Near Brick Landing, Rochester, NY 14626
Gary T.

Gary T.

DRYER MAYTAG MEDC465HW0 REPLACED BINDING DOOR LATCH THAT WAS CAUSING DOOR TO BE HARD TO OPEN AND CLOSED. UNIT WORKING PROPERLY

Near Eden Ln, Rochester, NY 14626
Steve M.

Steve M.

OVEN WHIRLPOOL WFG505M0BB2 Replaced ignitor for open ignitor. The range tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near Skyview Dr, Rochester, NY 14625
Steve M.

Steve M.

MW-HOOD COMBO KITCHENAID KMHS120ESS Replaced door switches with kit for open/close door errors and light flickering. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Foxborough Ln, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Dishwasher running intermittently and not turning on every time . Found error codes 4-3 7-1 . Ran in auto diagnostics washer motor did turn on. . Ordering pump motor W11025157 and control W10906428 ; ordrng 1 W10906428 (cntrl-elec) and 1 W11025157 (pump&motor)

Near Lehigh Station Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Replaced hub for agitator spinning in spin cycle on its own and not agitating properly in agitation. The washer tested good.

Near Crossfield Rd, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW1 Washer not start looked for error codes found F5 E2 lid lock failure. Tested lid lock in manual mode . It is not working correctly. Ordering new lid lock W11307244; ordrng 1 W11307244 (LID LOCK)

Near Hemlock Woods Ln, Rochester, NY 14615
Gary T.

Gary T.

DRYER WHIRLPOOL WED8500DC4 "DRYER HAD NO HEAT AND WAS NOT SPINNING, REPLACED OPEN THERMAL FUSE AGAIN, RAN DRYER VENT TEST AND VENTING IS POOR FOR DRYER, ADVISED CUSTOMER THAT NEXT VISIT WILL NOT BE COVERED BY WARRANTY IF VENTING IS NOT , CLEANED/REPLACED, used 1 WP3392519 from stock"

Near Crerand Cir, Rochester, NY 14606
Gary T.

Gary T.

WASHER MAYTAG MVWB865GW0 REMOVED PILLOW CASE FROM UNDER AGITATOR AND REPLACED CRACKED TUB RING. UNIT CHECKS GOOD. INSTRUCTED CUSTOMER TO USE DEEP WATER WASHER FOR THESE ITEMS

Near Hollow Rock Trail, Rochester, NY 14612
Gary T.

Gary T.

RANGE WHIRLPOOL WEG750H0HZ0 REPLACED USER INTERFACE FOR LOCKING UP AND NOT RESPONDING TO COMMANDS.

Near Colonnade Terrace, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER KITCHENAID KDFE304DBL0 "UNIT WAS NOT DRAINING AND SHUTTING DOWN, REMOVED PIECE OF PLASTIC FROM DRAIN PUMP AND UNIT TEST GOOD"

Near Peck Rd, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezer liner is binding against the unit. Fridge door is also misaligned. Customer complained of cold temps in the fridge. Recommending to clear top shelf and relocate crisper drawer to lower location to promote better airflow. Ordering new doors.; ordrng 1 LW11037733 (FREEZER DOOR) and 1 LW11037738 (FF DOOR)

Near Pondbrook Point, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MHW5500FW0 Tested drain pump tested good . Checked filter in filter housing .cleaned any debris inside. Washer tested good .

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

WASHER GE DSKP333ECWW Belt broken on dryer . Replaced belt . Tested dryer tested good .

Near Masseth St, Rochester, NY 14606
Dave F.

Dave F.

RANGE WHIRLPOOL WEG750H0HZ0 Left front burner was turned up to high and wasn't lighting correctly. Turned left burner down and tested stove top . Tested good .

Near Battle Green Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL ED5HVEXVB03 Not cooling due to faulty thermostat.; ordrng 1 WP2198202 (thermostat)

Near Bellehurst Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR GE GSH22JFXABB Replaced solenoid due to water damage. Unit testing good.

Near Oliver St, Rochester, NY 14607
David L.

David L.

MICROWAVE WHIRLPOOL WMH31017FS0 "Replaced filter board. After the unit was energized, it lost power. Suspecting a shorted transformer. Customer is goi g to replace"

Near Pickford Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced evaporator fan motor for open motor. The refrigerator tested good.

Near Somerset Ln, Victor, NY 14564
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7340XW2 Washer needs bearing due to loud noise . Quoted customer for job. Customer decided that the age of the machine will look into buying a new one . Collected service call .; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Bucky Dr, Rochester, NY 14624
David L.

David L.

WASHER ELECTROLUX EIFLW55HIW0 Replaced dispenser drawer. Unit tested good

Near Ontario, NY 14519
David L.

David L.

WASHER MAYTAG MAT10PDAAL Adjusted wash price to $1.50

Near Lake Ave, Rochester, NY 14612
David L.

David L.

WASHER WHIRLPOOL WFW72HEDW0 Replaced ACU due to inaccurate projected spin times and clothing not fully spun out. Unit testing good.

Near Edgemere Dr, Rochester, NY 14612
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4816FW0 REASSEMBLED AGITATOR FOR BOLT COMING LOOSE CAUSING AGITATOR TO FALL APART. REINSTALLED AGITATOR AND UNIT CHECKS OK

Near Viking Way, Sweden, NY 14420
Gary T.

Gary T.

REFRIGERATOR GE GTH18EBC2RWW INSTALLED DEFROST CONTROL AND ELEMENT TO CORRECT DEFROST ISSUE.

Near Baker Rd, Kent, NY 14477
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KSRG25FKSS15 "ICEMAKER NOT PRODUCING ICE OR CYCLING, REPLACED ICEMAKER AND DISPENSER WAS WORKING NORMALLY"

Near East Ave, Rochester, NY 14607
Gary T.

Gary T.

DRYER MAYTAG PYE4500AYW "Ordered idler pulley for squeaking upon further dianosis found the motor to be squeaking, need to order motor, ordrng W10410996/MOTOR for dryer(by KB)"

Near Sequoia Dr, Rochester, NY 14624
Gary T.

Gary T.

MW-HOOD COMBO WHIRLPOOL WMH32519CB "WHEN DOOR OPENED LIGHT NOT COMING ON AND UNIT NOT STARTING REPLACED INTERLOCK AND UNIT IS CHECKING GOOD, used 1 W11244494 from stock"

Near Colonial Rd, Rochester, NY 14609
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 INSTALLED EVAP FAN MOTOR FOR NO COOL IN FF SECTION FAN WAS NOT RUNNING. UNIT TEST GOOD

Near Bay St, Rochester, NY 14609
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 REPAIRED LEAKING CONNECTION AND FACTORY UNION OF HIGH SIDE OF CONDENSOR COIL AND RECHARGED SYSTEM. CUSTOMER TO MONITOR.

Near W Ridge Rd, Rochester, NY 14615
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEYW05 REPLACED WATER VALVE FOR NOT SENDING WATER TO ICEMAKER. TESTED AND CHECKS OK

Near Miramar Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL CAE2795FQ0 REPLACED CRACKED ADAPTER THAT WAS CAUSING WATER TO LEAK.

Near East Ave, Hilton, NY 14468
Evan E.

Evan E.

WASHER WHIRLPOOL WFW9400SU01 Customer stated unit was leaking from underneath front door of machine. Removed lower panel to inspect drain pump. Drain pump & filter are clear of debris. Inspected bellow no rips in bellow and bellow is properly attached Ran test cycle Unit ran through cycle as it should. No leaks Ran quick wash Cannot replicate issue.Suspecting drain line may have been frozen causing water to back up through pipe.Unit tested good otherwise; dspstn on spec-tagged invntry: 1 TJ725RBFFP HOSE 5' (2)

Near Admiralty Way, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was leaking water and door bellow had come unseated. Upon inspection discovered spring that holds bellow in place has come unseated causing bellow not to stay in place. Reinstalled spring Ran test cycle Unit tested good

Near Deer Haven Dr, Webster, NY 14580
Evan E.

Evan E.

RANGE KENMORE 790.943213 Customer stated unit was not heating and last time they attempted to use unit while preheating it tripped breaker.Checked elements for continuity both tested good Confirmed unit was receiving 240v Ran test bake cycleControl board is failing to send power to elementsBoard is failing Quote for repair:Control : (316207511) $200.00Overlay :(316220805) $40.00Labor : $74.90S&H : $11.11Total for repair : $ 326.01Customer has already paid service call fee. Does not want to proceed with repair at this time .Collected s/c fee

Near Seager St, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated unit would not stop filling with water. Upon arrival water was shut off to unit. Turned on water unit instantly started filling. Cold valve solenoid is stuck open.Replaced water valve Reattached hoses Ran test cycle Valve now actuating correctly Unit tested good

Near Brunswick St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ01 "Ice was jammed in the ice maker, restricting the production of ice. Removed obstructions. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

Near Brush Creek Dr, Rochester, NY 14612
David L.

David L.

WASHER MAYTAG MAT10PDAAL "Checked hoses, ran unit through diagnostics cycle twice. Could not re-create a leak at this time. Unit testing good."

Near Lake Ave, Rochester, NY 14612
David L.

David L.

FREEZER MAYTAG MQF1656TEW02 Unit is too cooling due to an open fan motor. 120vac to motor. Quoted for evaporator fan motor. Customer will contact us with a decision. Total is 364.09; rqstng P&A on 1 WPW10236142 (motor-evap)

Near W Bellaqua Estates Dr, Rochester, NY 14624
David L.

David L.

RANGE HOTPOINT RB757GH5CC "Checked for power at the range receptacle. No power present. Switch must be replaced. Quoted landlord over the phone, declined repair. Landlord then hung up the phone when trying to collect service call. Quote $291.16. Customer owes $97.15 for service call.; dspstn on spec-tagged invntry: 1 330031 RECEPTACLE"

Near Atkinson St, Rochester, NY 14608
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Led module inside the freezer failed and wasn't working causing the lights inside the fresh food section to not work as well . Replaced led module W11126053 . Tested refrigerator lights tested good .

Near Hillrise Dr, Penfield, NY 14526
Dave F.

Dave F.

DRYER MAYTAG MED6000XG0 "Dryer making squeaking noises . Replaced rollers and idler pulley . Repair kit didn't come with idler pulley like it should have . Used truck stock . 279640 pulley . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"

Near Fiddlers Hollow, Penfield, NY 14526
Dave F.

Dave F.

RANGE MAYTAG MGT8885XS01 Burner knob not turning. Ordering wire harness WPW10204718 and burner valve WPW10206287.; ordrng 1 WPW10204718 (harns-wire) and 1 WPW10206287 (valve-brnr)

Near Jackson Rd, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER WHIRLPOOL KUDS30IXBL6 Customer stated unit's top rack was falling.Upon inspection discovered wheel assemblies on cabinet walls were missing wheels causing track to come out of place. Also discovered that adjusters had broken and rack would not stay elevated Replaced wheels Replaced adjusters Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 4 WPW10505748 WHEEL

Near D'Angelo Dr, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE254ESS2 Replaced dispenser due to door for soap catching and not opening . Tested dispenser in auto diagnostics. Tested good .

Near Holt Rd, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MHW6000XW2 Customer stated unit was not draining. Upon inspection discovered drain pump filter was clogged with debris causing unit not to drain. Cleared filterRan test cycle Unit tested good

Near Edgewood Ave, Rochester, NY 14618
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was producing clicking noise during cycle.Checked for codes No codes present Ran test cycle Cold hear noise customer was referring too.Inspected underneath machine Discovered cam nut had become loose causing clicking sound.Tightened nut Ran rest cycle Unit tested good Also went over usage and care for machine with customer.

Near Songbird Ln, Brighton, NY 14620
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Dryer not heating . . Tested thermal fuse . Tested good . Tested high limit thermistor and tested thermostat and cut off . Tested bad . Ordering CUTOFF-TML 279816, THRMST-FIX WP3977767 , THRMST-FIX WP3387134. . ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"

Near Watersong Trail, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced both doors for cosmetic damage on arrival. The refrigerator tested good.

Near Roberts Dr, Victor, NY 14564
David L.

David L.

REFRIGERATOR KITCHENAID KRSF505ESS01 Checked operation of icemaker. Customer was concerned because they could not see the bail arm. Unit testing good. Went over use and care with the customer

Near Marble Dr, Rochester, NY 14615
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5000DW3 Replaced buzzer for no signal at end of cycle. The dryer tested good.

Near Putting Green Ln, Penfield, NY 14526
Steve M.

Steve M.

WASHER MAYTAG MVWC416FW1 Replaced cap and actuator for washer not completing cycles and burning smell. Calibrated washer and it tested good.

Near Duxbury Heights, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDD03DTSS3 Found top drawer I failed again. Ordering up under appliance tec warranty. ; ordrng 1 WPW10117977 (panel-cntl)

Near Gambin Hill, Fairport, NY 14450
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Replacing water valve due to unit overfilling detergent cups causing unit to leak.Replaced valve Ran test cycle Unit tested good Replacing suspension due to unit basket hitting ground while full of clothes.Replaced suspension Unit tested good

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced icemaker due to unit not making ice. Unit tested good. Lowes dispatch# slom2xbg9r-1.

Near Hickory Ln, Spencerport, NY 14559
David L.

David L.

WASHER MAYTAG MVWC415EW2 "Replaced cam, actuator, and gearcase. Unit testing good.; used 1 W10721967 (CAM) from stock"

Near Burning Tree Dr, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GI6SARXXF00 Found frost and ice near front of freezer around light and bottom along gasket. Found fan is not pushing air very well ordering fan and gasket. ; ordrng 1 WPW10276647 (motor-evap) and 1 WPW10714545 (gasket-fip)

Near Hogan Rd, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced freezer evaporator and filter dryer. Unit testing good.

Near Hannibal Pl, Hamlin, NY 14464
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4616FW2 Found the water lines were hooked up backwards and there is no water coming to hot water side. Showed customer the hot water hose has no water.

Near Main St, Geneseo, NY 14454
Steve M.

Steve M.

DISHWASHER WHIRLPOOL MDB8959AWW3 Replaced water valve for leaking. The dishwasher tested good.

Near Wadsworth St, Geneseo, NY 14454
Dave F.

Dave F.

WASHER AMANA NTW4516FW2 "Sweater had gotten stuck in between agitator . Customer had removed prior to visit . Washer wouldn't agitate . Found the cam was grounded down and the actuator was very loud and not working right . Replaced the cam with truck stock W10721967 and actuator W10913953 . Calibrated washer and tested in auto diagnostics. Tested good .; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"

Near Feasel Dr, Henrietta, NY 14467
Dave F.

Dave F.

RANGE KITCHENAID KSGG700EBS1 Touch pad on range number 6 and 9 not working . Replaced console and tested unit . Tested good .

Near Beckwith Rd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Unit was not cooling due to control not energizing the defrost cycle. Cleared frost from evaporator and replaced the control. Customer to monitor.; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Shore Acres Dr, Rochester, NY 14612
David L.

David L.

DISHWASHER KITCHENAID KUDE60FXSS0 Found loose connection on keypad preventing the customer from making selections and starting the dishwasher. Reconnected the keypad and tested. ; dspstn on spec-tagged invntry: 1 675796 FUSE-THERMAL and 1 8193762 FUSE

Near Yardley Ct, Webster, NY 14580

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