Local Reviews
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Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Found the pantry ui full of water. Wires corroded on door. Quoted customer 1211.70. Customer denied repair. Called office and got parts covered under loyalty retention program. ; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec)
David L.
DISHWASHER AMANA ADB1400AGS1 Reconnected heater wires at control due to unit not heating. Connector was backed out. Unit testing good.
Dave F.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Damper making a lot of noise . Ordering new damper W11236851 ; rqstng P&A on 1 W11236851 (DIFFUSER DAMPER )
Evan E.
WASHER MAYTAG MHW3505FW1 Customer stated unit is not finishing cycle. Upon inspection discovered unit was displaying f9e1 code. (Long drain) Ran test cycle When unit reached drain portion of cycle could hear pump running but no water was exiting machine. Upon further inspection discovered Impeller inside pump has cracked causing unit not to drain. Ordering drain pump; ordrng 1 WPW10605427 (pump-water)
Evan E.
DRYER KENMORE 417.978127 Customer stated unit was producing burning smell while running. Upon Inspection discovered heat coil was causing smell. Quoting customer for repair..Heat coil (131475320) $95.00Labor $134.95S&H $11.11Service call fee $89.95Tax $26.48Total: $357.49Customer to contact office if they want to proceed; ordrng 1 131475320 (heater assy)
Gary T.
WASHER WHIRLPOOL LSR7233EQ0 "Unit was running adgitate, level sense switch is fused and causing the unit to run without water. Ordering level sense switch.; ordrng 1 W10820051 (switch-wl)"
Gary T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Evaporator fan is noisey, ordering evap fan to replace noisey fan.; ordrng 1 WP2315549 (motor-evap)"
Gary T.
WASHER AMANA NTW4516FW2 "Replaced control that was dead, no power, ran calibration, unit checks okay"
Gary T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found adjusters were broken and the upper rack was falling out, replaced adjusters and tested dishwasher. Unit checks okay"
Gary T.
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Unit had a stuck key error code, replaced ui and unit tested okay."
Evan E.
DRYER WHIRLPOOL WGD4850HW0 Customer stated drum was causing thumping noise while spinning. Ran unit for 1/2 hour with light load inside of drum after 20 mins or so could see that drum was skipping on rollers once warm. Suspecting imperfection in drum due to rollers already being changed.Ordering drum; ordrng 1 W10899578 (drum)
Evan E.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 I was not able to give proper diagnosis of unit. I am rescheduling customer for Friday 03-01-19 have not collected service call fee yet; schdld next appmnt for 3/1 FRI 9-12
Steve M.
DRYER MAYTAG MEDC215EW1 Found the belt had come off the idler pulley causing excessive noise. Removed and reinstalled the belt and the dryer tested good.
Gary T.
DRYER WHIRLPOOL WED6600VW0 "Unit has no heat, found an open high limit thermal fuse, ordering thermal fuse.; rqstng P&A on 1 WP8577891 (thrmst-fix)"
Steve M.
DRYER WHIRLPOOL WED5600XW0 Replaced rollers and idler pulley with maintenance kit for loud operation. The dryer tested good ; used 1 4392067 (REPAIR KIT) from stock
Shaiman C.
WASHER MAYTAG MHWC7500YW0 "INSTALLED NEW WATER PUNNP FOR UNIT DRAINING SLOW, UNIT CHECKS OK"
Shaiman C.
OVEN WHIRLPOOL JJW3830DP00 INSTALLED USER INTERFACE TO REPLACE ONE WITH STUCK KEY. UNIT CHECKS GOOD.
Steve M.
WASHER FRIGIDAIRE n/a Tested washer and it worked as expected. Removed lid and inspected and found no water residue in bottom of unit. The washer spun out on high spin. The washer tested good.
Evan E.
DISHWASHER FRIGIDAIRE FPHD2491KF0 Customer stated unit was producing grinding noises while in wash cycle. Ran unit to hear noise. Suspecting something is hitting motor impeller.Removed motor Discovered broken knife inside motor causing noise. Removed knife Reassembled unit Ran test cycle Unit tested good
Gary T.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "No cool in refrigerator section, freezer section starting to warm up. Found defrost circuit was not defrosting the evaporator. Defrosted evaporator checked element and thermistor. Element and thermistor are good ordering U I/defrost control; ordrng 1 W11214887 (UI)"
Gary T.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Unit was warm in both fridge no freezer, found low refrigerant area around new evap tested positive for up dye, reordering evap. Recharged system.; ordrng 1 W10836706 (evaporator)"
Evan E.
WASHER MAYTAG MVWB765FW2 Installing gear case due to original gear case producing a whistling sound sound while spinning and agitating. Replaced gear case Ran calibration cycle Ran test cycle Unit tested good
Gary T.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "When removing the dishwasher tub from box found upper left-hand damage to tub and broken inner rail. Pictures attached, Re-ordering tub; ordrng 1 WPW10681506 (tub-dishwr)"
Evan E.
DISHWASHER MAYTAG MDB7100AWW Unit is leaking from door seal due to gasket being installed incorrectly.Installed gasket correctly Ran test cycle Unit tested good ATEC WARRANTY
Evan E.
OVEN WHIRLPOOL WFC150M0EW3 Replacing burners due to burners not heating consistently or holding temperature.Replaced burners Tested burners Unit tested good
Gary T.
REFRIGERATOR FRIGIDAIRE FPHN2899LF2 "Found water buildup in freezer section due to the defrost drain being plugged, defrosted ice plug and drain, checks okay."
Gary T.
REFRIGERATOR MAYTAG MFI2269FRW00 Applied lube to right hand crisper drawer to reduce binding while drawer is being opened. Replaced binding deli drawer rail that was binding. Checked unit over and everything is working okay.
David L.
REFRIGERATOR GE PFSS6PKXASS The ice maker motor is not functioning properly preventing harvest. Ordering ice maker; ordrng 1 WR30X10097 (icemaker)
Gary T.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Inspected refrigerator and found refrigerator door gaskets were tearing, replaced refrigerator door gasket's heated them with a hairdryer to the to help them seal. Unit checks fine."
Gary T.
MICROWAVE WHIRLPOOL WMHA9019HZ1 display had lines in it. Replaced door assy with display
David L.
DRYER MAYTAG MEDC400VW0 Rescheduled customer ; schdld next appmnt for 3/1 FRI !
Gary T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Replaced second evap fan, first replacement failed after a couple days. Testing okay. Returning defective fan. New fan running."
David L.
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Ice maker fill tube is freezing . Ordering tube; ordrng 1 W10883965 (tube-water)
David L.
WASHER WHIRLPOOL WFW75HEFW0 Console is shutting off during selections. Ordering console; ordrng 1 W10911021 (panel-cntl)
Gary T.
RANGE FRIGIDAIRE FFGF3054TSA "Found no power to stove, found open power line. Replaced power cord tested unit. Unit tests OK."
David L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Light pipe is missing from door. Ordering light pipe; ordrng 1 W11036316 (light-ind)
Steve M.
DRYER AMANA LEB317W2 Took bottom panel off dryer and found no evidence of water residue. Tested dryer and it dryer as expected.
Steve M.
RANGE JENN AIR JDS1450FS0 Found a dent on new ui by left corner. Ordering another ui for f21 error ; ordrng 1 W10911397 (panl-cntrl)
Steve M.
REFRIGERATOR AMANA ART318FFDW03 Replaced evaporator and thermistor for erratic temps. The refrigerator tested good.
Steve M.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced fresh food light for shorted control on light. The light tested good multiple times.
Steve M.
DISHWASHER KITCHENAID KDFE104DBL4 Found motor getting power but not running. Ordering motor; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
David L.
WASHER WHIRLPOOL WTW8200YW0 Replaced worn tub bearing. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Shaiman C.
WASHER WHIRLPOOL WFW9150WW01 "Inspected unit and found torn bellow, shipping part to customer, no return service needed, ordrng WPW10381562/bellow for washer(by KB)"
David L.
WASHER WHIRLPOOL MVWB766FW1 Replaced gearcase due to noise. Unit tested good after install.
David L.
DRYER WHIRLPOOL WPL7500GCEPR Unit testing good. Che led fuses and connections
Steve M.
REFRIGERATOR MAYTAG MFC2062FEZ00 Found door is not hitting door switch causing no power to ice maker. Raised door and added a piece of foam. The ice maker is getting power when the door is closed now.
Steve M.
DISHWASHER KITCHENAID KUDD03DTSS3 "Filled ,washed and drained multiple times and could not recreate the water leak. Customer is going to monitor."
David L.
WASHER MAYTAG MVWC425BW1 Checked unit in diagnostics. Unit passed ran calibration. Customer to monitor
Shaiman C.
WASHER MAYTAG MVWB835DW3 "Installed new gearcase for making grinding noise during spin cycle, unit tests good."
Dave F.
RANGE FRIGIDAIRE FGF324BHWA Oven not igniting . Needs new ignitor. Called landlord . Quoted . Decided they will purchase a new oven .
Dave F.
DRYER MAYTAG MGD8200FW0 Dryer vibrating well running . Found lint had built up on the blades inside the blower causing to the vibrate through the entire machine . Removed lint . Tested unit tested good . Suggested to have vents cleaned. Found F4 E3 restricted air flow error code
Dave F.
DRYER WHIRLPOOL WGD5840SW0 Found the dryer is heating up but squeaking pretty bad . Cleaned roller shafts and replaced belt . The belt had a tear in it . Tested dryer tested good .; used 1 341241 (BELT) from stock
Dave F.
WASHER AMANA NTW4516FW1 Lid lock not working . Replaced lid lock . Calibrated washer . Ran in auto diagnostics. Tested good .
Dave F.
WASHER MAYTAG MAH9700AWW Washer basket not turn causing E3 error code. Found that the motor was working but the bearing is no good . Parts to repair unit are unavailable.
Dave F.
DRYER WHIRLPOOL WGD4616FW1 Door not closing correctly found the catch was not working right . Replaced catch tried the door . Tested good . ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced motor sump for motor getting power but not running. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Steve M.
DRYER WHIRLPOOL CGM2795FQ The dryer did not fail on arrival. Tested door switch multiple times. If problem persists preorder door switch. WP3406107
Steve M.
DRYER MAYTAG MEDB765FW0 The dryer is working as expected. Instructed customer on use of user interface and the capacitive touch interface. Tested vent with vent tool and found the vent is restricted. Informed customer to have it cleaned.
Evan E.
WASHER WHIRLPOOL MVWB766FW1 Customer stated unit was producing grinding noise. Checked for error codes . No codes present. Ran test cycle . During spin portion of cycle could hear noise customer was referring to. Gear case is causing grinding noise while spinning and agitating. Ordering gear case. ; ordrng 1 W10811956 (GEAR CASE)
Steve M.
DISHWASHER KITCHENAID KDTE234GPS0 Replaced motor sump for getting power but not running. The dishwasher tested good
David L.
WASHER WHIRLPOOL WFW87HEDW Unit would not drain. Drain pump getting 120vac but not moving. Replaced pump. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Replaced gasket and adjusted hinge with kit. Greased mullion. Unit testing good.
Steve M.
DISHWASHER KITCHENAID KDTM354DSS0 Found the control is burned where the power comes into the control and the plastic tabs on back broke off causing the control or hang inside door. The dishwasher need a control and harness. ; ordrng 1 W10566915 (harns-wire) and 1 W10854216 (cntrl-elec)
David L.
REFRIGERATOR FRIGIDAIRE FFTR1821QW7A Freezer is not pulling down to temp because the unit is in an unheated space in the garage. Explained to customer why this was a problem. Unit will need to be moved into a heated space to operate properly.
Gary T.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Ice maker had not produced ice, found bail arm was not in place correctly and icemaker connection wires were binding the bail arm, moved wires and reseated bail arm correctly and unit made ice, filled and cycled completely, unit tested okay."
Gary T.
REFRIGERATOR GE GSCS3PGXCFSS Replaced cracked water tank that was leaking in the fridge.
David L.
REFRIGERATOR KITCHENAID KRFF707ESS01 Shelf lights are turning on a a second then getting brighter. Led lights working normally. Called tech line sr7724223489 Ordering control and pantry UI; ordrng 1 W10843055 (cntrl-elec) and 1 W11089930 (UI)
Gary T.
MW-HOOD COMBO WHIRLPOOL WMH32519FS0 "Door Open alarm was coming on when door was closed and interior light was not lighting, installed interlock kit to correct door open alarm and light not coming on. Tested microwave check door unit is working now; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Gary T.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Found low refrigerant in sealed system and a slow leak on the dryer used when replacing the compressor on 9/19/18 Replaced dryer that had a leaking valve, aptec warr. On part and labor, charged service call, called tech line to document. SR# 7724223967; used 1 WPW10143759 (DRIER-UV DYE) from stock"
Gary T.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Found no lights in fridge and freezer section, Power supply to leds was not powering the leds, replaced led/power supply board. Checked unit and unit plus lights working now"
Gary T.
WASHER WHIRLPOOL WTW6800WB1 "Unit had a cracked drain pump housing and was leaking water, replaced drain pump that had a cracked housing, tested unit."
Shaiman C.
DISHWASHER KITCHENAID KUDS35FXWH5 "Replaced adjusters for being broken, unit checks ok"
Steve M.
RANGE WHIRLPOOL WFE525S0HZ1 Replaced front panel and cooktop for cosmetic damage on arrival. The range tested good.
Steve M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Removed ice from fill tube. Replaced ice maker for open motor. The ice maker tested good
Gary T.
MICROWAVE KITCHENAID KMHC319ESS3 "Found damaged power cord, ordering power cord.; ordrng 1 W10708076 (cord-power)"
Steve M.
DRYER WHIRLPOOL WGD4616FW customer said it left clothes damp after auto dry twice and he put it on timed dry and the unit shut off and would not restart. Tested dryer and it started and dried as expected. Cycled properly. Let it run for about fifteen minutes and it did no stop heating or shut off. Customer is going to monitor.
Steve M.
REFRIGERATOR WHIRLPOOL WRS342FIAB02 "Found the freezer is -10 and fresh food section is 30 degrees. Tested dampers,thermistors and fans and they were good. Ordering control and UI. ; rqstng P&A on 1 W11082782 (cntrl-elec) and 1 WPW10518959 (cntrl-elec)"
Evan E.
OVEN KITCHENAID KODE507EBS04 Customer stated sliding rack in upper oven was not able to slide freely. Upon inspection discovered that rail was partially bent causing rack not to slide correctly. Ordering new rack Can ship item to customer ; ordrng 1 W10282972A (SHIP TO CUSTOMER)
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced Ui and water dispenser pad for water not dispensing. Replaced ice maker for no ice production. The ice maker called for water and cycled properly. The refrigerator tested good
David L.
REFRIGERATOR MAYTAG MFF2558VEB8 Fan is still loud. Ordering foam insulation and fan blade; ordrng 1 876370 (insulation) and 1 WP2169142 (evaporator fan blade) and 1 WPW10175909 (grille)
David L.
DISHWASHER KENMORE 665.13899K801 Unit is not sensing temperature and going off on a heating error. Control is nTo energizing heater; ordrng 1 WPW10285180 (cntrl-elec)
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing UI due to unit not accepting commands. Keypad was flashing f2e2 UI was failing to communicate with CCU.Replaced UI Ran test cycle Unit tested good
Evan E.
MICROWAVE WHIRLPOOL WMH53521HV1 Customer stated unit was sparking while in use. Upon inspection discovered supports for rack in rear had cracked causing rack to attempt to fuse itself to case. Ordering rack supports; ordrng 2 W10740485 (support)s and 1 W10749119 (support) and 1 W10749120 (support)
Evan E.
RANGE WHIRLPOOL WFC150M0EW2 Customer stated none of burners are holding temprature. Switch and receptacle are functioning as they should but coils on burners are failing. Ordering burners ; ordrng 2 W11255551 (BURNER)s and 2 W11255552 (BURNER)s
Dave F.
DRYER WHIRLPOOL WGD4850HW0 Found the inner door paint had chipped off . Replaced door and gasket . Tested door tested good .
David L.
WASHER MAYTAG MAT10PDAAL Unit will not drain ordering pump and motor atec warranty; ordrng 1 12002351 (motor-drve) and 1 WP6-2022030 (pump as pa)
Shaiman C.
DRYER WHIRLPOOL n/a "INSPECTED UNIT FOR RUNNING TO HOT, RAN VENT TEST AND UNIT FAILED. RECOMMENDING THAT CUSTOMER CLEAN VENTING."
Shaiman C.
WASHER WHIRLPOOL WTW7300XW1 "customer complained of banging noise, unbalanced load code, and lid closing hard. found a part from hinge assembaly in detergent department. could not recreate banging noise..,(by KB)"
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated top rack was falling due to wheels becoming detached from adjuster. Upon inspection discovered adjuster had broken causing rack to fall and not glide properly.Replaced adjusters Unit tested good
Shaiman C.
DISHWASHER WHIRLPOOL WDF520PADM6 "Inspected unit and found that the drain hose is plugged causing unit not to drain. , ordrng w10545278/drain hose for dishwasher(by KB)"
Evan E.
RANGE FRIGIDAIRE FEF368GQB Installing new bake element due to old element cracking causing unit not to heat. Replaced element Ran test cycle Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHV0 Replacing adjusters due to wheels falling off original adjusters causing top rack to fall down. Replaced adjusters Ran test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WTW4816FW2 Installing water temprature switch due to unit failing to actuate hot valve when switch is set to hot water. Replaced switchRan test cycle Unit tested good
Steve M.
RANGE WHIRLPOOL WEE745H0FS1 Found the right front burner only cooks on high. Ordering infinite switch. Ordering burner just in case. ; ordrng 1 W10823729 (elmnt-surf) and 1 W10857622 (switch-inf)
Shaiman C.
WASHER MAYTAG MVWC350AW0 "REPLACED CONTROL FOR UNIT NOT ACCEPTING COMMANDS, UNIT TESTING PROPERLY AT THIS TIME"
Shaiman C.
WASHER AMANA NTW4516FW2 "INSTALLED CONTROL PANEL FOR UNIT NOT TURNING ON, TESTED UNIT AND WORKING PROPERLY."
Dave F.
OVEN WHIRLPOOL WFE525S0HZ1 Oven squeaking while its running called techline SR 7724209882.he suggested making sure the oven was level and have the customer run self clean . Which both have been done . Tech said that the sound was cosmetic due to expanding metal . Called talking to techline looked further and found that the bake element is moving just enough to make a squeaking noise while heating. Customer put tin foil around legs of element. Tested oven tested good .
Dave F.
OVEN WHIRLPOOL WFG505M0BB2 "Oven temperatures running high took temperatures 305,405,315,406,316,405,318,404 . Average temp was 359 adjust oven down 10 degrees . Oven tested good ."
Steve M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFA "Found freezer evaporator full of ice and frost. Removed all ice and frost. The thermostat, heater and fan tested good. Ordering control board for short cycling defrost. ; rqstng P&A on 1 5304508809 (CONTROL)"
Steve M.
REFRIGERATOR KITCHENAID KRFC300EBS00 Found condenser was vibrating on the floor. Put foam under condenser to stop vibration. The refrigerator tested good.
Steve M.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced main control for not turning on fresh food section. The fan turned on as expected.
Steve M.
RANGE WHIRLPOOL WEG750H0HV Replaced orifice holder and igniter for right rear burner not lighting properly. The range tested good
Steve M.
REFRIGERATOR MAYTAG MFC2062FEZ00 Ordering water valve for no ice. ; ordrng 1 WPW10420083 (valve)
David L.
REFRIGERATOR KITCHENAID KRMF706ESS01 Called techline to document erratic cooling. Unit operating as designed at time of the repair. Recommending customer monitor and document unit during times of failure so a proper diagnosis can be made. atec warranty.
David L.
DRYER MAYTAG MEDC400VW0 Unit is not starting due to an open door switch. Ordering switch; ordrng 1 WP3406107 (switch-dor)
Gary T.
VAN FORD E250 Got me some types
Gary T.
MICROWAVE MAYTAG MMV4205FW0 "Found lights intermittently not turning of and closedoor warning was coming up on the display, installed interlock kit to correct problem, unit is checking okay now. Usd interlock part # w11244490."
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Water to the icemaker was not making it down the icemaker chute due to ice blockage in he chute, defrosted ice in chute and tested the icemaker, unit is checking okay."
Gary T.
RANGE KITCHENAID KSGB900ESS1 "Convection fan making noises when running, tested unit and made noises, customer provided video of convection fan making noises, ordering convection fan assy.; rqstng P&A on 1 W11048093 (fan-convct)"
Gary T.
WASHER MAYTAG MVWC565FW1 "Customer says that water dose not stop coming in on cold water fill, rand diagnostics and when testing the cold water valve it would not shut off, ordering watervalve assy.; rqstng P&A on 1 W11038689 (valve)"
Gary T.
DRYER ROPER RGD4516FW0 "Found slow gas leak at installation connection, tightened up but advised customer to replace the fittings they used."
Evan E.
DRYER WHIRLPOOL WED8500DC4 Customer stated unit was making noise. Ran test cycle. Could hear noise customer was referring too. Upon inspection discovered that blower wheel had become loose and was hitting up against housing while spinning. Tightened blower wheel Reassembled unit Ran test cycle Unit tested good
Evan E.
DRYER HOTPOINT HTDP120ED0WW Customer stated unit was producing noise while drum is spinning. Upon inspection discovered that lower felt seal had come out of channel causing unit to rub up against front bearing causing noise. Repositioned felt seal back into channel Reassembled unit Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 2 WE1M1067 SLIDE-GREEN and 2 WE1M504 SLIDE-WH
Evan E.
WASHER MAYTAG MVWB766FW1 Replacing lid lock due to unit displaying f5e1 code (lid switch fault). Replaced latchRan test cycle Unit tested good
David L.
WASHER WHIRLPOOL WTW8500DC5 Replaced stripped water valve and changed hose washer with spare. Unit tested good.
David L.
DRYER WHIRLPOOL WGD5700XW Unit was not heating due to an open thermal fuse.replaced thermal fuse and tested venting. Venting testing good. Unit began heating after repair.; used 1 WP3392519 (FUSE-THERMAL) from stock
David L.
WASHER WHIRLPOOL WTW7500GC0 Suspension support has broken. Ordering suspension.; ordrng 1 W11130359 (suspension)
David L.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Defrosted evaporator in the ff section and tightened thermistor and cover. Customer to monitor
Dave F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not cleaning dishes well. Found the water coming in was not very warm . Dishwasher sump pump turning on was being intermittent. Reseated connections at pump and control . Tested dishwasher tested good .ran in auto diagnostics. Gave some pointers on best cycles to run dishwasher on .
Steve M.
DISHWASHER KITCHENAID KUDE70CVSS2 Found hose connection to water valve had small leak. And found small puddle of water under water valve. Tightened connection and move clamp to secure.
Dave F.
WASHER GE WSSH300G1WW Washer not going into spin washer . Found error codes E43 which says replace control board . Quoted customer for control board and full repair will look into getting a new washer
Dave F.
DISHWASHER MAYTAG MDB4949SDZ0 Dishwasher door not staying closed. Ordering new left and right hinges and door latch for not latching .; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10653840 (door latch)
Dave F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh food section evaporator in refrigerator is frosted over. . Defrosted evaporator. Moved the thermistor to the correct position and fastened it down with zip tie . Tested refrigerator. Tested good.
Steve M.
WASHER WHIRLPOOL MVWB855DC2 Found the Ui getting power but not turning on. The unit will go into diagnostics and show F6E0 communications error. The washer needs a user interface. Quoted 623.87 for repair. Customer denied quote. Covering parts under loyalty retention program. ; ordrng 1 W11112662 (console)
Steve M.
REFRIGERATOR AMANA ART104TFDW00 Found a leak at the solder joint on dye dryer. Soldered the joint. Checked all connections and evaporator. Found no other leaks. Recharged and the refrigerator is cooling.
David L.
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Slight ice build up near freezer fan causing UI to short. Removed ice. Called techline to document SR 7724217111 ordering frost kit; ordrng 1 482338 (adhesive) and 1 W10864519 (adapter)
Gary T.
WASHER WHIRLPOOL WFW9150WW01 "Ran diagnostics, no errors, no problems found, advised customer to watch unit and let us know if they have issues."
Gary T.
RANGE MAYTAG MGR675EDS "Replaced burner base assy holder and screws to correct improper air mixture causing a hissing noise, tested unit and burner is working properly."
Shaiman C.
WASHER MAYTAG MVWC400XW4 Found unit spinning intermittently. Replaced acuator and same result. Unit needs motor. Quoted customer... Parts: $292.98
Dave F.
DRYER WHIRLPOOL DE8600 Replaced rollers and blower for dryer being very loud . Tested dryer tested good.; dspstn on spec-tagged invntry: 1 Y303836 BLOWER
Dave F.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher not filling with water . Found debris underneath float that was causing no water to fill inside dishwasher . Put washer in diagnostics found no error codes . Washer ran in auto diagnostics and tested good .
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Left hand freezer slide mount screw came loose and was not allowing left hand freezer slide to close completely, causing freezer to be warm. tighten screw to repair problem. Freezer door closes correctly now."
Gary T.
DRYER WHIRLPOOL WED90HEFW0 "Unit was not drying fully in sensor dry, Repaired loose connection at the molex connection to the sensor dry unit causing dryer not to dry completely. Tested unit complete and unit is working now."
Gary T.
DRYER AMANA MED4655EW Repaired loose roller that was not tracking straight and causing rumbling noise. Tested unit completely.
Gary T.
WASHER WHIRLPOOL WTW4855HW0 "Replaced guard that was rubbing on the drive pully and causing noises. Ran and tested okay, normal operational noises.; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Evan E.
DISHWASHER MAYTAG MDB4949SDM2 Customer stated unit was leaking water from underneath. Upon inspection discovered unit was leaking from seal around sump. Attempted to clean seal around tub & sump unit is still leaking from seal. Quoted customer for repair. Motor (WPW10591570) $200.00Labor $104.65S&H $11.11Service call fee $ 89.95Tax $32.46Total $438.17Customer does not want to proceed at this time Just collecting service call fee
Evan E.
DISHWASHER KITCHENAID KDFE104DSS1 Replacing wheels due to all 4 wheels for lower rack breaking off causing rack not to glide. Replaced wheels Unit tested good
Evan E.
DRYER MAYTAG MGD5500FW1 Customer stated that unit was not heating at all since techs last visit. Upon inspection discovered there was loose connection at thermal fuse causing ignitor not to recieve power this was original issue. After reseating connection ran multiple test cycles unit is functioning as it should now. Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDT720PADM1 Called customer to inform them I was In route to home. No answer from either number . Arrived at home no one was home . Waited 15 mins tagged door for customer to contact office to reschedule.
David L.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Drain was frozen over. Replaced drain tube with P-Trap under code S38253. Unit testing good. ; used 1 W10619951 (TUBE-DRAIN) from stock
Steve M.
DISHWASHER MAYTAG MDB4949SDZ0 Replaced main control and sensor for Owi error causing unit to stop running after two minutes. Found the screws and screw receiver for kickplate are missing. Ordering screws and one receiver and customer is going to install ; ordrng 1 W10910629 (nut MAIL OUT ONLY) and 2 WP302868 (screw MAIL OUT ONLY)s
David L.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found UI harness had 2 broken wires. Replaced harness and UI. Unit testing good.
Evan E.
RANGE WHIRLPOOL WFC150M0EW0 Installing new drip pan and burner due to old drip pan cracking and burning failing to heat. Replaced drip panReplaced burner Ran test cycle Unit tested good
Gary T.
RANGE FRIGIDAIRE FFGF3054TSA "Power cord has an open connection not allowing the unit to power up, ordering power cord.; ordrng 1 5304515659 (CORD)"
Dave F.
DRYER MAYTAG MEDB765FC0 Dryer had F4 E1 error code . Found that the pigtail wires on the dryer were wrong and the dryer wouldn't heat up . Fixed wires and put into correct positions. Tested dryer tested good .
Dave F.
DRYER MAYTAG MGDC465HW0 Loud noise when dryer is on . Noise coming from blower housing . Removed housing found debris inside. Removed debris tested dryer . Tested good .
Gary T.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Refrigerator doors are binding due to a warped mullion flipper when closing refrigerator doors, door switches are not closing properly causing a door open alarm, ordering door switches and mullion assy to correct.; ordrng 1 W11177238 (MULLION) and 2 WP12466104 (switch- re)s"
Dave F.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Replaced handle one refrigerator door due to it being broken . Replaced gasket due to cracks and not sealing very well . Tested door tested good.
David L.
REFRIGERATOR MAYTAG MFI2570FEZ03 "Called tech line. Advised to block airflow to pantry drawer, and raise temp in fridge after 3 days if issue persists. Techline system was down, unable to acquire SR number."
Gary T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "On return, customer said unit worked for a couple days then failed again, found replacement evap fan was not running but had power, ordering second evap fan.; ordrng 1 WP2315549 (motor-evap)"
Steve M.
WASHER MAYTAG MVWB765FW2 Replaced water valve for not filling. The washer tested good.
Gary T.
WASHER WHIRLPOOL WTW6800WB1 "Complaint is unit leaking water upon filling the unit water was leaking from the drain pump, found a crack in the drain pump. Ordering drain pump; ordrng 1 W10536347 (drain pump asm)"
Steve M.
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Replaced thermostat for not always cycling on refrigerator. The refrigerator tested good.
David L.
WASHER MAYTAG MVWB835DW3 Washer is making a grinding noise during spin cycle. Gearcase must be replaced. ; ordrng 1 W10811956 (drum assy)
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced control on dishwasher for no operation . Tested dishwasher. Tested good .
David L.
OVEN WHIRLPOOL JJW3830DP00 User interface has a stuck key part is still under 60 month parts warranty. Ordering UI. Paid in full.; ordrng 1 W11232121 (UI)
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Replacing control board due to unit not spinning out properly.referring to service pointer W10913408O. Replaced control board Ran test cycle Unit tested good
David L.
WASHER MAYTAG MHW3505FW1 Blockage inside water valve. Replacing valve.; ordrng 1 W10599356 (water inlet valve)
David L.
REFRIGERATOR WHIRLPOOL GD5RVAXVY00 Power supply board was ordered by mistake. Reordering main control; ordrng 1 WPW10120818 (cntrl-elec)
David L.
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Door was sagging preventing door from sealing. Adjusted door, unit testing good."
David L.
WASHER WHIRLPOOL MHWE300ZW00 Cleaned drain pump due to long drain code
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Door will not close because the tub is bent ordering tub; ordrng 1 WPW10681507 (tub-dishwr)
Steve M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced mullion for mullion not snapping back all the wY when door is opened causing door to not close properly.
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is flashing f2 e2 error code cu failing to communicate with UI. Ordering UI membrane. ; ordrng 1 W11028325 (UI INTERFACE)
Steve M.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced freezer light for shorted light. Found the fresh food light is acting erratic and sometimes doesn’t light or just blinks. Closing door a couple times and then it works. Ordering fresh food light. ; ordrng 1 WPW10515058 (light)
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced ice maker for no ice. Found the freezer temp is -5 and the temp was set to +5 degrees. Possible fill tube freezing. Ordering UI and control for temps to low. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (USER INTERFACE )
Steve M.
DISHWASHER KITCHENAID KDTE234GPS0 Found motor getting power but not running. ordering motor. ; ordrng 1 W11085683 (pump&motor)
Steve M.
REFRIGERATOR MAYTAG MRT118FFFH01 Adjusted door for freezer door out of spec. Reveal between doors was off and wider on right than left. Ordering touch up paint for dings in door. ; ordrng 1 72017 (touchup wht MAIL OUT ONLY)
Dave F.
WASHER AMANA NTW4516FW1 Washer not leaking but the lid lock is failing and not allowing the washer to spin . Ordering new lid lock W11307244; ordrng 1 W11307244 (LID LOCK )
Steve M.
REFRIGERATOR AMANA ART318FFDW03 Customer is having erratic temps. The control was already replaced. The fan is working as expected. Ordering evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 w10838965 (thermistor)
Dave F.
WASHER AMANA NTW4516FW2 Washer not turning on . Washer has power going to control . Unit needs new control . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)
Dave F.
OVEN KITCHENAID KEMC377KSS05 Replaced lower oven front glass door. Tested door . Tested good.
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing dishwasher panel due to customer recieving unit with large dent on side of unit. Replaced panel Unit tested good
Evan E.
WASHER GE WHRE5550K2WW Customer stated unit was not spinning out.Ran test cycle Unit was filling and draining but never spinning basket. Removed front panel to inspect motor and belt.Belt was intact but motor was failing to spin basket.Motor itself is failing.Quoted customer for repair. WH20X10076 (motor) $ 250.00S&H $11.11Labor $ 74.90Service call fee $89.95Tax $34.07Total $ 460.03Customer does not want to proceed at this time Just collecting service call fee
Evan E.
DISHWASHER FRIGIDAIRE LFID2426TF0A Customer stated unit was not draining and was leaking onto floor. Upon inspection checked for error codes. No codes present. Unit's tub was full of water upon arrival Vacuumed water out Ran test cycle Unit was draining as it should Ran this cycle several times Unit is functioning as it should Cannot replicate issue Unit tested good
Evan E.
WASHER AMANA NTW4516FW2 Customer stated unit was not starting cycle and drain pump was continually running. Control was not in risky responding to commands unplugged unit let sit for 5 mins Discovered that start button was sticking. Was able to get button to function correct after removing control to inspect. Checked for codes Unit had 2 codes present. (F0E5 ) unbalanced load (F2E1) stuck keyRan test cycle Unit completed cycle as i t should.Ran calibration cycleUnit tested good otherwise. Spoke to customer about balancing load correctly
Evan E.
DRYER ADMIRAL AGD4675YQ3 Customer stated they were experiencing long dry times. Checked vent at rear of machine. Could tell that airflow through vent was weak. Removed air blower towerDiscovered tower was clogged Cleared tower Ran test cycle Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Customer concerned with units performance. Temps normal at this time. Found blockage in condenser fan shroud preventing fan from turning. Freed fan. Customer to monitor. Cleaned condenser for customer.
David L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Magnetic strip in door gasket fell out causing doorto not seal properly. Replaced gasket. Unit testing good.
Dave F.
WASHER MAYTAG MHW5500FW0 Washer causing suds message to come on . Looked for error codes not codes. Ran in auto diagnostics. Ran through cycles . Found that the sink that the washer is draining into is not draining fast enough .the drain hose goes under water and does not drain right. Tested washer tested good .
Dave F.
REFRIGERATOR GE ZISS480NMASS Refrigerator temperatures to low causing the refrigerator to run more . -2 in freezer and 33 in fresh food. Adjusted to default temps to model 0 in freezer and 37 in fresh food. Cleaned condenser coils. Icemaker leaving block of ice. Found that when it fill its splashing over. Adjusted the icemaker and leveled . Tested tested good .
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Replaced door and gasket for door liner not holding gasket that was causing frost build up in freezer.
Steve M.
OVEN WHIRLPOOL WFG540H0ES1 Replace the front console that got scratched during previous repair. Customer inspected and is satisfied.
David L.
VENTHOODS KITCHENAID KVWB606DSS1 Motor will not turn. Ordering motor and cap. ; ordrng 1 W10716814 (capacitor) and 1 W11106377 (blower-fan)
David L.
REFRIGERATOR GE TFX25CRAWW Icemaker is binding and auger is rusty. Ordering auger and ice maker. Total 469.50; ordrng 1 WR17X4341 (auger helix display) and 1 WR30X10093 (icemaker asm)
Dave F.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Dishwasher leaking found the gasket on the bottom left had fallen off and the dishwasher was unlevel causing the door not to close . Leveled the dishwasher. Tested . Tested good . No leaks .
Evan E.
WASHER KENMORE 110.267425 Customer stated unit was not starting cycle but would fill. Upon inspection discovered that lid switch was broken causing unit not to spin or agitate. Replaced lid switch Ran test cycle Unit tested good
Gary T.
DRYER ROPER RGD4516FW0 "Gas dryer was leaking gas when it was off, all customer connections checked okay,replaced burner assy that was leaking gas. Checked for proper operation and no leak found."
Gary T.
DRYER MAYTAG MED3500FW1 "Checked dryer for noise, found vibrating internal exaust vent, secured venting to stop vibrating and checked unit over for proper operation."
Dave F.
WASHER AMANA NTW4516FW2 Washer not turning on . Checked power to control has power . Led that's on the control is not lit . Unplugged all connections and reconnected them . Unit still won't turn on . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)
Gary T.
DISHWASHER KITCHENAID KUDD03DTSS10 "Replaced upper wash pump that was not running or washing the dishes, replaced lower user interface that was not accepting commands, tested both drawers. Unit is running okay. Installed customer supplied parts"
Gary T.
OVEN MAYTAG MER8680BS "Tested unit, no power to either element, bake or broil, thermal fuse checks okay, Unit needs a control wpw10655837 $324.44 plus labor, customer declined repair. No charge, service call was paid 2/7/19"
Gary T.
DRYER KENMORE 110.7120201 "Unit is heating for 30 minutes or less then not heating at all, found timer that is not engaging the gas coils and not allowing the dryer to heat, ordering timer.; ordrng 1 WPW10186032 (timer)"
Gary T.
RANGE WHIRLPOOL WFE515S0EW0 Replaced open bake element that wasn't heating the oven and tested oven for proper operation.
Gary T.
REFRIGERATOR AMANA ARS2464BS "Unit is not cooling in either section. Found corroded discharge tube and bad compressor, Unit needs a compressor and discharge tube. Customer is submitting to home insurance, no repair, service call paid.; ordrng 1 12588701Q (tube) and 1 W10309994 (compressor)"
Dave F.
WASHER MAYTAG MVWX655DW1 Washer drain pump staying on . Found the drain hose was connected to another hose and did not need to be . The washer was not able to pump all the water out of the tub . Removed hose . Tested in auto diagnostics. Calibrated machines tested good .
Gary T.
REFRIGERATOR GE GSCS3PGXCFSS "Replaced Water water valve that was not supplying water to the dispenser, resevoir split from freezing water while not in use, ordering, Reservoir. Will collect for part and return visit Thursday; ordrng 1 WR17X11440 (water tank assm)"
David L.
DRYER WHIRLPOOL WGD4616FW1 Time is not shutting off at e end of the cycle. Replaced timer.
David L.
REFRIGERATOR WHIRLPOOL WRF989SDAE01 The drain tube was plugged causing water to back up in the ff section. Cleaned drain tube.
Gary T.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Deli drawer control has corroded connections, control and drawer will need to be replaced as the wiring harness for the drawer is built into the deli drawer door.; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec)"