We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Clifton Springs, NY 14432
Jeremy
Job Details: 09/06/2023
Lid is broken around hinge on left side. UI continuously beeping and becomes unresponsive. Ordering lid and console.; rqstng P&A on 1 W11259006 (Lid) and 1 W10861510 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Pittsford, NY 14534
Andres V
Job Details: 09/06/2023
Customer had a block of ice built up around cap tube. I cleared out area and informed customer that they either have a leak or restriction in that area. I reccomended to monitor temp and check to see if build up comes back.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2023
Replaced freezer door due to insulating poorly. Customer toMonitor.
We serviced a
GE REFRIGERATOR
Model CWE23SP4MJW2
Near Fairport, NY 14450
Andres V
Job Details: 09/06/2023
"When I went to go replace part I could hear the noise customer was talking about, I found that evap cover has a secondary deli drawer fan that is causing noise. ; ordrng 1 WR17X37708 (Evap cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Penfield, NY 14526
Andres V
Job Details: 09/06/2023
I could not duplicate problem on unit. I checked error codes and did not find any. I ran a diagnostic cycle successfully then started a normal cycle. Unit was advance through the wash then rinse cycle
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Sodus, NY 14551
James
Job Details: 09/06/2023
Unit spins off balance and gets stuck in wash cycle. Replaced basket and calibrated. Tested spin successfully.
We serviced a
KITCHENAID OVEN-MW COMBO
Model KEMC308HWH1
Near Syracuse, NY 13224
Dave F
Job Details: 09/06/2023
Tech was assigned as a helper;
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Williamson, NY 14589
James
Job Details: 09/06/2023
Unit scraping noises during cycle. Idler rubbing on bracket during cycle. Replaced idler and tested. ; used 1 279640 (Idler) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Williamson, NY 14589
James
Job Details: 09/06/2023
"9-1. 6-4. 5-2. 6-1. Diverter, float switch, door switch, low water errors. Unit will not fill. No power from control to valve. Ui had to be reset to turn on and diagnostics cycle wont start. 5 year warranty on control and ui. ; ordrng 1 W11165145 (Panel ui) and 1 Sh15 and 1 W11120155 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Webster, NY 14580
Andres V
Job Details: 09/06/2023
Lid was damaged on left side hinge. I replaced it and tested to make sure it locked correctly.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Webster, NY 14580
Andres V
Job Details: 09/06/2023
"Unit had a F5E3 lid lock error code. Unit had an intermittent issue with door lock and would not start a cycle. I replaced the lock and tested it, unit is working properly. ; used 1 W10810403 (Lid lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Irondequoit, NY 14622
Andres V
Job Details: 09/06/2023
"Freezer is 1 degree, unit is making ice but not making much. I replaced the ice maker and cycled it. Customer is to monitor ice production"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14619
Dave L
Job Details: 09/06/2023
Door is crushed at fresh food lower hinge causing it to seal poorly. Ordering black fresh food door ; ordrng 1 W11023687 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14621
Andres V
Job Details: 09/06/2023
Unit is having issues with lid lock. Unit will lock then unlock continually. Ordering new lid lock. ; ordrng 1 W11513248 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Webster, NY 14580
James
Job Details: 09/06/2023
"Unit not spinning completely. Found rotor bolt unscrewed. Applied loctite to bolt and reinstalled. Calibrated and tested. Gearcase is grinding while rotating. Found slider worn. Replaced slider and tested. One year warranty on repair. ; ordrng 1 W10734521 (Slider), used 1 Sh15 from stock"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Lyons, NY 14489
Jeremy
Job Details: 09/06/2023
"Heater duct was not attached to heater or bulkhead causing top and side panel to become dangerously hot. Aligned duct and secured to heater and bulkhead properly. Tested unit, tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Lyons, NY 14489
Jeremy
Job Details: 09/06/2023
"Tub is dented in top back left corner, see picture, causing severe leak when unit is running. Needs tub replaced.; ordrng 1 W11409865 (Tub)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newark, NY 14513
Jeremy
Job Details: 09/06/2023
"Unit not defrosting properly causing warm temps in freezer and icemaker to not work. Auger motor is seized, ice will not dispenser. Freezer LED out and fresh food is flickering. Needs control, UI, auger motor and LED kit. S191AQ for LED replacement.; ordrng 1 W10822606 (Auger Motor) and 1 W11683244 (LED Kit)"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Webster, NY 14580
James
Job Details: 09/06/2023
Unit squeaking and lint buildup. Replaced belt and rollers and cleaned cabinet. One year warranty on repair. Sc and sh paid on washer. ; used 1 4392067 (Kit) from stock
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Webster, NY 14580
James
Job Details: 09/06/2023
Replaced valve assembly and tested steam refresh. Unit still leaking. Called techline sr7737147572 they said unit is functioning properly and to run a cycle with at least a few clothes items at one time.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33GASK0WW
Near Webster, NY 14580
James
Job Details: 09/06/2023
Unit not starting. Door switch stuck inside and not allowing motor to start. Removed door switch and reinstalled now it aligns with door. Unit functions properly. If problem persists replace door switch.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Rochester, NY 14624
Dave L
Job Details: 09/06/2023
Customer experiencing poor wash performance. Found dispenser door sticking. Adjusted door. Ran diagnostics. No errors. Loads check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Rochester, NY 14624
Dave L
Job Details: 09/06/2023
Replaced damaged front panel
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14607
Andres V
Job Details: 09/06/2023
Installed new control board and tested unit. Unit is working correctly
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Syracuse, NY 13224
Chuck G
Job Details: 09/06/2023
"Upon arrival i explained to the customer at the door that the unit is out of warranty unless they have a pop, did not have the pop. Customer canceled service"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5188ZFM02
Near Syracuse, NY 13208
Chuck G
Job Details: 09/06/2023
"Customer stated that they head a popping sound when the compressor comes on. Compressor drawing .88 amps,evaporator has a normal frost pattern, fan motor, harness and heater all tested good. I could not duplicate the popping sound. I did find one of the compressor brackets was not installed but laying in the bottom of the compartment, i installed compressor bracket. Unit tested good."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14612
Dave L
Job Details: 09/05/2023
Water dispenser slowly drips throughout the day. Called techline for documentation. 2314271. 8201815SR7737251566Recommending adding 3 check valves to help push back against undissolved gasses in the water ; ordrng 3 2314271 (Check valve)s and 3 8201815 (Check valve)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near East Rochester, NY 14445
Dave F
Job Details: 09/05/2023
Unit freshfood evap frosted . Evap thermistor was 9.5 k while evap was frosting . Customer has had unit frost up every year since they have owned it . Freshfood evap with thermistor has been changed 3 times and the UI has been replaced by another company . and service pointer has been followed . Called techline SR 7737247099 techline said there is no other recommendations since the UI was replaced. No parts that can be changed . Customer is going to call kitchen aid customer service
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Rochester, NY 14618
Andres V
Job Details: 09/05/2023
Installed DSI board and tested it. Unit did pre heat to temp and no longer shuts off
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14609
Andres V
Job Details: 09/05/2023
Installers did not secure drain hose to wash sink and it fell on ground. Put hose back in sink and secured it with a zip tie then tested it. Unit is working properly
We serviced a
KITCHENAID MICROWAVE
Model KBMC140HSS03
Near Rochester, NY 14612
Dave L
Job Details: 09/05/2023
Replaced torsion spring. Tests ok.
We serviced a
GE DRYER
Model PTD60EBSR0WS
Near Conesus, NY 14435
Jeremy
Job Details: 09/05/2023
"Wire terminal to heater disconnected. Found terminal loose and will not stay connected. Repaired and secured terminal, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14612
Dave L
Job Details: 09/05/2023
Replaced harness and control. Unit tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Ontario, NY 14519
Andres V
Job Details: 09/05/2023
Wheels broke off rack adjuster. I replaced both sides and put rack back into unit. Rack is now working properly.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL RANGE
Model WFE361LVS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/05/2023
Customer complaint that temps are erratic. Preheated unit to 350 and found oven is overheating. Relay on control sticking and bake element stays on too long. Needs control. Customer opting out of repair to purchase new unit.; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HB02
Near Webster, NY 14580
Andres V
Job Details: 09/05/2023
Replaced the console on unit then tested it. Unit is responding to commands now and is pre heating correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
Andres V
Job Details: 09/05/2023
"Unit has error code for vent wax motor fault. When I ran a diagnostic cycle unit ran correctly. I then cleared error codes and ran a normal cycle for a few minutes then checked error code. Vent motor error came back, I reccomended replacing fan for intermittent issues. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near East Rochester, NY 14445
James
Job Details: 09/05/2023
Replaced control and thermistor then tested. Thermistors at 6.2k and 18k at 28 and -3 degrees. Removed evap cover and inspected. Verified airflow. Customer is to monitor.
We serviced a
GE REFRIGERATOR
Model DFE28JMKGES
Near Rochester, NY 14612
Dave L
Job Details: 09/05/2023
Replaced ff fan and updated software. Customer to monitor ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14613
Andres V
Job Details: 09/05/2023
Unit had F7E1 for tachometer missing. I replaced the actuator on unit and tested it. Unit is working properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Farmington, NY 14425
Jeremy
Job Details: 09/05/2023
Replaced control and UI for error and shutting off prematurely. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14616
Andres V
Job Details: 09/05/2023
"Hub is worn out causing unit not to spin. Gave customer a price for repair of gearcase, hub and let them know agitator might be needed if I couldnt get it off but they decided to get a new one. ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Penfield, NY 14526
James
Job Details: 09/05/2023
Part not shipped. Reorder part. ; schdld next appmnt for 9/8 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
James
Job Details: 09/05/2023
Icemaker not cycling. Replaced icemaker and cycled manually. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Fairport, NY 14450
Dave F
Job Details: 09/05/2023
Evap fan was not working . Replaced fan unit is cooling. Handle on freezer was loose tightened handle . Ice maker in freezer the bail arm is broken off unit would need new ice maker. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Oven not preheating. Found bake element burned up. Replaced element and tested unit, tested good."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Rochester, NY 14626
Dave L
Job Details: 09/05/2023
Unit will not heat because it is not receiving. 240 vac from the receptacle. Recommending that the customer have an electrician investigate.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14606
Dave L
Job Details: 09/05/2023
Found crack in lower spray arm causing leak at door corners. Ordering spray arm. ; ordrng 1 W11550888 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14624
Dave L
Job Details: 09/05/2023
Replaced thermistor and control due to defrost issue. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22ELWH01
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Unit is leaking and icemaker not working. Tested icemaker, will not manually cycle. Drip tray below unit is full and overflowing during defrost cycles. Condenser fan is seized so water not evaporating from tray. Customer is going to purchase new unit instead of repairing due to age of unit and cost of repair."
We serviced a
GE WASHER
Model GFW550SPN0DG
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Replaced shorted motor (WH03X29524). Unit still not completing cycle. Shorted motor took out inverter board. Ordering inverter and control.; rqstng P&A on 1 WH22X29531 (Inverter) and 1 WH22X29546 (Main control), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
LED in fresh food below icemaker is out. Ordering LED kit in accordance with service pointer W11460554. All LEDs are to be replaced. S191AQ for parts and labor.; ordrng 1 W11683244 (LED kit)
We serviced a
GENERAL ELECTRIC RANGE
Model PG8935YPFS
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Customer complaint of excessive fumes while using oven. Preheated oven to 400, unable to detect any abnormal smells or fumes. Broiler operating properly. Unit is operating as expected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Irondequoit, NY 14622
Andres V
Job Details: 09/05/2023
Found drain hose to be kinked and not able to drain water all the way out. Fixed drain line and tested it. Unit is working properly now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Webster, NY 14580
James
Job Details: 09/05/2023
Complaint of draining issues and noise. Tested pump in diagnostics. Drain pump disconnected. Plugged in and tested. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Webster, NY 14580
James
Job Details: 09/05/2023
No cool. No frost pattern. Compressor at 1.14amps. quoted 388 labor to install dye drier and leak test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Pittsford, NY 14534
Andres V
Job Details: 09/05/2023
Replaced housing and door switch on unit. Light switch is now activating light and working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Churchville, NY 14428
Dave L
Job Details: 09/05/2023
Unit has been left unplugged and will need to run for 24 hours before a good diagnosis can be made. Rescheduled. ; schdld next appmnt for 9/6 WED !
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Webster, NY 14580
James
Job Details: 09/05/2023
"Customer stated that food froze in center shelf of ff section and reset power now unit is functioning. Ff at 37, freezer at 3. Freezer light not functioning. Need lamp, switch and control. ; ordrng 1 W11518235 (Lamp) and 1 W11384469 (Switch) and 1 W11608692 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Churchville, NY 14428
Dave L
Job Details: 09/05/2023
Installed updated tub ring due to leak when using fabric dispenser. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Kirkville, NY 13082
Chuck G
Job Details: 09/05/2023
"Customer stated that the freezer is not freezing. Upon arrival freezer temp was 63.2. Compressor was drawing .48amps and frost pattern was at 10%. I recharged unit with R600a, compressor drawing .99amps. Evaporator has a full frost pattern. I asked customer to give the unit 24 hours to get to temp. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Salina, NY 13088
Chuck G
Job Details: 09/05/2023
"Replaced pan crisper, pan holder and air diffuser. Customer also concerned about ice getting stuck in the shoot. Shoot, ice maker and ice tray tested good. Unit tested good"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Clay, NY 13041
Chuck G
Job Details: 09/05/2023
Customer canceled service
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Rochester, NY 14625
Dave F
Job Details: 09/05/2023
Unit not draining. 31 error code Drain pump filter clear. Impeller in pump blocked with something cleared and Tested unit . Tested good . If problem persists order WH11X34740
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14612
James
Job Details: 09/05/2023
Unit drains continuously and cant turn on. Replaced control and found pressure hose kinked at tub connection. Corrected hose and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cato, NY 13033
Chuck G
Job Details: 09/05/2023
Customer stated that unit is shaking and leaking. No codes. After inspecting the unit i found that the spring retainer holding the bellow is missing and the bellow is not attached to the front panel causing the unit to leak and vibrate. Ordering retainer W11266654; ordrng 1 W11266654 (Retainer)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Hannibal, NY 13074
Chuck G
Job Details: 09/05/2023
"Replaced Washplate, gearcase, cam, belt and hub. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE24JYKHF
Near Sterling, NY 13156
Chuck G
Job Details: 09/05/2023
Customer stated that they cant select cubed ice. I verified the issue. No codes. Ordering display control WR55X35529; ordrng 1 WR55X35529 (Display control)
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Mexico, NY 13114
Chuck G
Job Details: 09/05/2023
"I could not get the agitator out. Ordering auger WH43X31240, agitator base WH43X34257, screw WH02X24374, clutch WH05X24185, pulley WH03X32097 and shifter WH03X30517; rqstng P&A on 1 WH43X31240 (Auger) and 1 WH43X34257 (Agitator base) and 1 WH02X24374 (Screw) and 1 WH05X24185 (Clutch) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Shifter), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clay, NY 13041
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not finishing a cycle, only lasting 15 minutes. Error codes F3E2-pressure system fault . I found that the water valves where not fully turned on. I calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I inspected the pressure hose/port and cleared any debris that might be in it. I explained to the customer how much HE detergent to use, how to load the unit and cycle selection. I asked customer to monitor and if issue persists order control W11513246. Unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14612
Dave L
Job Details: 08/31/2023
Customer has an extended warranty. Waiting for dispatch
We serviced a
MAYTAG DRYER
Model MGDC415EW0
Near Hilton, NY 14468
Dave L
Job Details: 08/31/2023
"Replaced worn drum rollers handle WPW10549553 is missing. Customer will replace. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02M
Near Hamlin, NY 14464
Dave L
Job Details: 08/31/2023
Found unit with compressor running but no frost pattern. Compressor is not pumping refrigerant. Ordering evaporator and compressor ; ordrng 1 W11580057 (Conpressor) and 1 W11578004 (Evap) and 1 W11504431 (7/5) and 1 W11506619 (8) and 2 W11506620 (8 al)s and 1 W11504416 (8.5/6) and 1 W11504415 (8.5/8)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Rochester, NY 14609
Andres V
Job Details: 08/31/2023
When using bake cycle unit will realase gas while ignitor is clicking multiple times until it sparks causing the gas smell. Ignitor should only click once or twice and light. ; ordrng 1 WPW10333842 (Bake ignitor)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14612
Dave L
Job Details: 08/31/2023
Drain pump will not run. Found multiple areas of damage to lower harness. Repaired accessible and visible breaks. Was still only able to get drain pump to run when harness was physically moved while energized. Ordering harness and control ; ordrng 1 W11590868 (Lower harness) and 1 W11633359 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Unit will not stay lit on a bake cycle. I cleaned out burner tube and tried a new one but still getting same result. Techline states that bake ignitor is losing ground. Recommend replacing bake harness or DSI board. SR 7737228613; ordrng 1 W11161843 (Bake/broil harness) and 1 W11162730 (DSI board)
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Unit will spark but not light Everytime and stay on. Techline suggest replacing DSI board because theirs no DC voltage output. SR 7737226952; ordrng 1 WPW10331686 (DSI board)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14621
Dave L
Job Details: 08/31/2023
Found unit in drain lockout. Water supply was off causing low flow error
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14617
James
Job Details: 08/31/2023
Unit leaking. Found lower spray arm came off from pump. Reinstalled spray arm and tested with lower panel removed. Found no leaks. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Unit will spark but not light Everytime and stay on. Techline suggest replacing DSI board because theirs no DC voltage output. SR 7737226952; ordrng 1 WPW10331686 (DSI board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
Customer states that when the ice maker is put into use it trips the circuit breaker. Tested ice maker/ dispenser. Could not replicate. 15 amp breaker feeds the fridge could not verified it was a dedicated line. The customer declined to proceed with a repair for the issue.
We serviced a
WHIRLPOOL DRYER
Model LER4624BQ0
Near Fairport, NY 14450
Andres V
Job Details: 08/31/2023
Breaker tripped because water was leaking from the roof into plug.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
James
Job Details: 08/31/2023
"Unit not agitating. Found actuator disconnected from cam. Replaced actuator and calibrated. One year warranty on repair. ; used 1 Wpw10006355 (Actuator), and 1 Sh15 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Macedon, NY 14502
Andres V
Job Details: 08/31/2023
Door has not arrived made sure we ordered correct color. ; schdld next appmnt for 9/8 FRI !
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Andres V
Job Details: 08/31/2023
Liner on left door is coming apart from door preventing door from sealing correctly. Ordering new left door. ; ordrng 1 LW10561911 (Left door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
S191aq replaced freezer led per service pointer. Tested ok; used 1 W11601310 (MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW0
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
Replaced torn gaskets and shimmed unit to align doors.
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
Customer is still having dry performance issues. Had RG&E out for gas odor after last visit. No leaks were traced to appliance. Found weak gas coils causing no ignition after 5 heat cycles. Replaced coils as a curtesy. ; used 1 279834 (COIL KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14612
Dave L
Job Details: 08/31/2023
Wash motor is seized and tub is damaged at rear right corner. Tub will need to beReplace as it impedes function of lower rack.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 08/31/2023
Coupler sheared off and damaged plate in freezer door so mo oce will dispense. ; ordrng 1 WP2220458 (Coupler) and 1 WP2198628 (Seal) and 1 W11573761 (Plate)
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2743B20
Near Ontario, NY 14519
James
Job Details: 08/31/2023
Unit drains non stop. Cleared control and pressure hose. Calibrated and tested. 30 days warranty on repair. Sc paid on dryer. Credit difference towards dryer repair. ; schdld next appmnt for 9/7 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Gasket is falling off put it back on but not sure how well it will stay on. Ordering new gasket; ordrng 1 W11574983 (Gasket)
We serviced a
WHIRLPOOL COIN-OP DRYER
Model MDG10CSAAW
Near Ontario, NY 14519
James
Job Details: 08/31/2023
Dryer not starting after coins are inserted. Found breaker tripped. Bearing and seal worn. Belt on upside down. ; ordrng 1 WP314820 (Seal) and 2 306508 (Bearing)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14610
Andres V
Job Details: 08/31/2023
"Wash pump was not recirculating water. I replaced the pump and sump. Tested unit, unit is now washing properly. Cleared error codes. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Clay, NY 13090
Chuck G
Job Details: 08/31/2023
Customer stated that latch is broken. Error code F5E1-lid lock. After inspecting unit i found that the strike was broken off into the lid lock. Replaced lid lock and strike. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Clay, NY 13041
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not draining. Error code F9E1-long drain. After inspecting unit i found that the drain line is running into the hose in the basement, i removed line and installed under the sink into the standpipe. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QFB05
Near Syracuse, NY 13212
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not cooling. Compressor is very hot and drawing 13.65 amps, going into a overload then cutting off. New Compressor tested bad. Ordering compressor W10309994; ordrng 1 W10309994 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clay, NY 13041
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not finishing a cycle, only lasting 15 minutes. Error codes F3E2-pressure system fault . I found that the water valves where not fully turned on. I calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I inspected the pressure hose/port and cleared any debris that might be in it. I explained to the customer how much HE detergent to use, how to load the unit and cycle selection. I asked customer to monitor and if issue persists order control W11513246. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cicero, NY 13039
Chuck G
Job Details: 08/31/2023
Called customer to let them know that i was on my way and the customer informed me that they had cancelled service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Fulton, NY 13069
Chuck G
Job Details: 08/31/2023
Replaced compressor. Vacuumed unit down to 380 microns. Charged unit with 54 grams of R600a. Evap has a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good