Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1735 customer reviews

Gary T.

Gary T.

REFRIGERATOR GE TNS22PRCBLBS "Water valve is leaking through causing ice to freeze into a block in the ice container, ordering water valve.; ordrng 1 WR57X10019 (water valve assy)"

Near San Gabriel Dr, Rochester, NY 14610
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Hinge for left door; ordrng 1 W10546298 (hinge,top(lh))"

Near Lycoming Rd, Rochester, NY 14623
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Replacing gear case due to unit producing squeaking noise while in spinning or agitating. Replaced gear case Ran calibration cycle Ran diagnostic cycle Ran unit in manual test mode on high spin and agitation. Unit tested good ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Sothery Pl, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWC425BW1 Customer stated that unit would not unlock lid. Upon arrival unit was unplugged. Plugged unit back in. Lid was locked held pause/cancel button for 5 seconds unit unlocked lid. Checked for work codesUnit was displaying f0e2 error code for oversudsing Ran diagnostic cycle Unit completed cycle as it should Ran calibration cycle Ran tachometer verification test Ran unit on high spin in manual test mode Unit is functioning as it should Customer to run load and report back if issue persists ; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP

Near W High Terrace, Rochester, NY 14619
Evan E.

Evan E.

WASHER MAYTAG MVWB755DW0 Customer stated they are experiencing same issue as before. Unit will not power on for them to select cycle. Checked for error codes Unit displaying F6 E3 error code (ACU cannot hear UI ) User Interface (UI) is failing to communicate with main control. This is cause of issue. Tech is suggesting replacement of user interface part # W10914560Customer has already had control replaced. Tech suggesting contacting manufacturer S/C under ATEC warranty due to same issue

Near Jefferson Ave, Fairport, NY 14450
Steve M.

Steve M.

WASHER AMANA NTW4516FW3 Found agitator was loose causing clothing to get stuck under agitator. Removed agitator and removed clothing. Added locktight to agitator bolt and tightened.

Near Church St, Caledonia, NY 14423
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced adjusted that was broken. Unit displaying shorted OWI thermistor code. Ordering OWI; ordrng 1 W11084121 (sensor)

Near Glenmont Dr, Rochester, NY 14617
Steve M.

Steve M.

DRYER KENMORE 417.978127 Replaced heater assembly for broken heater causing no dry. The dryer tested good.

Near Penhurst Rd, Rochester, NY 14610
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced control board for heater circuit error causing no heat to heater. The dishwasher tested good

Near Portofino Cir, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced damper assembly for persistent noise during operation The refrigerator tested good

Near Williamsburg Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Sr#7724759744 Customer complain8 g of popping noise and felt it was electrical noise. I ran all functions to unit and could not recreate the noise. I found a small hole on back of the refrigerator about one foot above the ice maker inlet tube. The insulation at the penetration was black. Put my screw driver in it and found no wires that could cause burn mark. Called tech line and documented. I also removed the tape and electric warning label that have a tendency to make noise with the airflow behind unit.

Near Helendale Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR GE PFS22MIWABB Customer was concerned with temperature changes on the user interface.. found no product n freezer and not much in fresh food section. The temps were good in freezer. Customer is going to fill freezer with food and monitor.

Near Matthew Dr, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF540PADT2 Replaced drain pump for not draining and replaced motor sump for drain pump would bot connect to sump. The dishwasher tested good

Near Woodside Ln, Pittsford, NY 14534
David L.

David L.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Replaced dispenser. Motor is intermittently shutting off. Ordering control and motor.; ordrng 1 W10854221 (cntrl-elec) and 1 WPW10605057 (pump and motor assy), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

Near Oneta Rd, Rochester, NY 14617
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW0 Washer not spinning . Found the hub Was stripped needs screws for hub . Reason for hub stripping is needs a new gearcase . . Needs washplate for being stripped . Needs washer plate screw . . Screws that hold the hub to the basket are broken inside the basket . Needs new basket .; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s

Near Co Rd 6, Geneva, NY 14456
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRFF507EWH00 "Replaced ui and main control, thermistor harness and evap cover to correct unit not defrosting in the fresh food section."

Near Chili Riga Center Rd, Churchville, NY 14428
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Replaced drain pump due to seizing . Calibrated washer and ran unit in auto diagnostics. Tested good .

Near Elton Rd, Bloomfield, NY 14469
Dave F.

Dave F.

WASHER WHIRLPOOL LHW0050PQ Handle on washer failed . Replaced handle . Tested washer.tested good .

Near Holiday Harbour, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Top rack adjusters we broken . Replaced adjusters . Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Co Rd 1, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Unit has stopped making ice again. Thermistor testing. Old enough for harvest was able to get icemaker to harvest in diagnostics. Suspecting a bad ice maker. Ordering ice maker. ; ordrng 1 W11294907 (ICEMAKER)

Near Latta Rd, Rochester, NY 14612
David L.

David L.

RANGE MAYTAG MGT8885XS ReplAced right front burner valve that was stuck. Unit tested good.

Near Amalia Ct, Rochester, NY 14612
David L.

David L.

RANGE WHIRLPOOL WEE730H0DW0 Replaced fan due to cooling fan error.

Near Kuhn Rd, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL GI6SARXXF01 Replaced ice maker due to icemaker heater not operating. New ice maker cycles and filled.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

Near Bailey Rd, Ontario, NY 14519
David L.

David L.

REFRIGERATOR KITCHENAID KRFC604FSS01 Unit is not making ice. Arm on icemaker was stuck on itself and telling the unit the bin was full prematurely. Replaced icemaker and tested in diagnostics. Unit passed.

Near Ridge Rd, Williamson, NY 14589
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Replaced cover which has control board that was failing. Tested water dispenser. . Tested good .

Near Ridley Rd, Phelps, NY 14532
Evan E.

Evan E.

RANGE WHIRLPOOL GGG388LXQ03 Replacing broil ignitor in upper oven due to ignitor failing to light burner bar. Replaced ignitor Ran test broil cycle Unit tested good Also replacing console due to old console cracking near keypad causing potential for customer cutting themselves when selecting cycle. Replaced console Unit tested good

Near Downs Rd, Walworth, NY 14568
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW1 "Drive pully nut fell off and stripped splines on pully out, replaced cam mech. Recalibrate and Tested okay.; used 1 W10721967 (CAM) from stock"

Near Holley St, Brockport, NY 14420
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8040DW4 Washer has a smell coming up from it . Washer has no error codes . Washer is clean . Customer has ran affresh through the unit . Washer didn't have much water in the bottom . Possible the smell is from the drain tube and the washer is pumping most of the water and allowing smell to come up from drain . Adjusted drain hose and turned to make a trap with it . Tested unit . Tested good .

Near Mapleview Dr, Shortsville, NY 14548
Gary T.

Gary T.

REFRIGERATOR MAYTAG MRT118FFFH01 "Water valve leaking through and freezing in line, ordering water valve; ordrng 1 WPW10498976 (valve)"

Near Chestnut Ridge Rd, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR FRIGIDAIRE FGSC2335TF0 "Water valve kicking on by itself, could not reproduce problem but I would believe the relay on the control board is litching intermittently and causing the watervalve to kick on, tried the dispenser multiple times and could not get the microswitch to fail.; ordrng 1 5304512770 (CONTROL RELAY BOARD)"

Near Goebel Pl, Rochester, NY 14620
Gary T.

Gary T.

RANGE MAYTAG MGR6600FZ0 "Received passive hinge, needs hinge with spring, ordering correct part.; ordrng 1 WPW10299224 (hinge-door)"

Near Nichols St, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Unit is not going into defrost. 30 ohms through heater and fuse. Vintage is missing at the board. Ordering board. Removed ice from evaporator. ; rqstng P&A on 1 W11035836 (cntrl-elec)

Near Wall Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Icemaker is not getting voltage from control. Cycled power with no change. Ordering board. ; rqstng P&A on 1 WPW10235414 (cntrl-elec)

Near Harris Rd, Webster, NY 14580
David L.

David L.

WASHER ELECTROLUX EIFLS60LT "Replaced valve , pressure switch, control. Unit tested good after install. Latch on pedestal. Is not latching ordering latch; ordrng 1 137006200 (latch)"

Near Lake Rd, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit has no charge. Ordering evaporator and compressor.; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator)

Near Woodsview Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DW3 "Unit is making a grinding noise during operation. Applied grease to rollers and inspected felt on drum. Worn felt on drum is causing the noise. Replacing drum and rollers. ; ordrng 1 W10626460 (drum) and 5 WPW10314173 (support)s, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

Near Westside Dr, North Chili, NY 14514
Steve M.

Steve M.

MICROWAVE GE JVM1631BB001 Found unit pulling 5 amps. Tested diode and it was not shorted quoted customer for magnetron and diode. The customer is going to replace. ; rqstng P&A on 1 WB27X1160 (diode hv) and 1 WB49X10226 (magnetron st)

Near Deer Meadow Run, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT780SAEM1 Found rinse agent cover is broken causing rinse agent to leak. Ordering dispenser. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near Oneta Rd, Rochester, NY 14617
Gary T.

Gary T.

DRYER WHIRLPOOL WED7500GW0 Reordering door latch and ordering door springs to correct door from popping open during dry cycles.; ordrng 1 WP3387565 (sprng-door) and 1 WP3389441 (catch)

Near Timrod Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR MAYTAG MRT711SMFZ00 "Customer had foods freezing in the fridge, daughter changed setting and no foods in fridge were fine but her freezer wasn't cold enough, adjusted freezer control to "colder" and advised the customer to wait 24 hours."

Near Ashland Oaks Cir, Spencerport, NY 14559
Evan E.

Evan E.

MICROWAVE KITCHENAID KOCE507ESS06 Installing new user interface due to old user interface going blank when testing unit. Replaced user interface Ran test cycles for both ovens Both ovens functioning as they should Discovered that bulb inside microwave has blown ordering bulb ; ordrng 1 423107022541 (REFLECTOR ) and 1 W10886919 (BULB ) and 1 W11193483 (LENS LAMP) and 1 WPW10490593 (BULB HOLDER )

Near Hidden Meadow, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER KENMORE GTW460ASJ6WW "Entered unit into diagnostic test mode, lid lock would not react to actions. Replacing lid lock and corresponding components. ; ordrng 1 WH01X27954 (LID LOCK) and 1 WH02X24399 (STRIKER) and 1 WH19X24141 (HARNESS)"

Near Maria St, Rochester, NY 14621
Evan E.

Evan E.

DISHWASHER FRIGIDAIRE FPID2497RF5A Customer stated unit was not filling during beginning of cycle. Upon arrival ran rinse only cycle to hear if water valve was actuating. Unit began to fill and run. Tested unit on multiple cycles unit was filling and draining as it should.Could not replicate issue while in homeCustomer to contact office if issue should arise again.

Near Kilbourn Rd, Rochester, NY 14618
Evan E.

Evan E.

COOKTOP GE JGP932BEC2BB "Customer stated that unit continues to kick breaker. Discovered that harness had shorted out at right front burner. Replaced harness and spark module right front burner is still not lighting. Returning with valve and ignitor ; ordrng 1 IGNITOR and 1 WB21X22073 (VALVE RF), dspstn on spec-tagged invntry: 1 WB13T10046 MODULE-SPARK"

Near Millford Crossing, Penfield, NY 14526
David L.

David L.

REFRIGERATOR GE GSCS3PGXCFSS Water and ice dispenser not responding. Replaced board. Adjusted electrical connections at door. Dispenser now operates. Customer will thaw out door due to inactivity.

Near Brick Landing, Rochester, NY 14626
Gary T.

Gary T.

REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced control that was not allowing ice to to harvest.

Near Latta Rd, Rochester, NY 14612
David L.

David L.

OVEN WHIRLPOOL WFG515S0EW1 Checked oven temps for customer. Unit averaging at 360 calibrated unit. Unit operating as expected.

Near Jacobs Rd, Macedon, NY 14502
Dave F.

Dave F.

DRYER WHIRLPOOL WED5100VQ1 "Dryer heat not turning on . Found that the dryer needs a new timer . Ordering timer WPW10185982; ordrng 1 WPW10185982 (timer), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 279816 CUTOFF-THERMAL , 1 279838 ELEMENT , and 1 TJ5655 CORD-5' 3w"

Near Middle Cheshire Rd, Canandaigua, NY 14424
David L.

David L.

STACKED LAUNDRY MAYTAG MHW7100DW0 Unit was running the pump while off due to a drain lockout caused by too much detergent. Cleared error and ran unit through diagnostics to verify operation

Near Sun Hill Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRR56X18FW00 Replaced evaporator compressor and thermistor due to unit not cooling unit began cooling after install

Near Mariner Cir, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW75HEFW0 Customer reported clothes were wet at the end of the cycle. Checked drain trap but it was clear. Customer is using washing soda undiluted. Recommended not to use washing soda.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH

Near Vintage Ln, Rochester, NY 14615
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW1 "F1E2 F7E1 on arrival. Basket won’t spin freely. Unit also won’t spin in manual diagnostics. Removed inner basket and found a screw that was getting caught between inner basket and outer tub causing basket not to spin. Removed screw, unit testing good."

Near Genesee Park Blvd, Rochester, NY 14619
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 "Customer concerned that the washer isn’t getting any power. Plugged in unit, calibrated and ran auto diagnostics. Unit testing good."

Near Leonard Rd, Rochester, NY 14616
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW1 "F1E2 F7E1 on arrival. Basket won’t spin freely. Unit also won’t spin in manual diagnostics. Removed inner basket and found a screw that was getting caught between inner basket and outer tub causing basket not to spin. Removed screw, unit testing good."

Near Genesee Park Blvd, Rochester, NY 14619
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Installed and shelf glass.

Near Manitou Rd, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced thermostat and defrost control for no power to compressor or fan. The refrigerator tested good

Near North St, Caledonia, NY 14423
Gary T.

Gary T.

WASHER WHIRLPOOL WTW7500GW0 "Replaced squesking transmission, ordering control and clutch assy to repair unitthat is not shifting into agitate.; ordrng 1 W10754448 (clutch) and 1 W11130238 (cntrl-elec)"

Near Groth Rd, Holley, NY 14470
Gary T.

Gary T.

OVEN WHIRLPOOL MER6600FZ1 Replaced control that would not like the oven light when either the door was open or the light switch was turned on.

Near Contessa Ct, Spencerport, NY 14559
Gary T.

Gary T.

DISHWASHER KITCHENAID KDFE104HBL0 Replace control board that was not sending power to element.

Near Whittier Rd, Spencerport, NY 14559
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS0 Replacing control and harness and user interface due to unit burning up at connection to control. Replaced harness Replaced control Replaced UI Also replaced door panel as request per customer Ran diagnostic cycle Unit tested good

Near Fawn Wood Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installing new water valve due to units old valve failing to fill unit with water.Replaced valve Ran test cycle Unit tested good

Near Lincoln Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW F5E1 F5E2 upon arrival. Lid lock is working as expected in manual diagnostics. Unit testing good.

Near Rosewood Terrace, Rochester, NY 14609
Dave F.

Dave F.

DRYER MAYTAG MEDX6STBW0 Customer wanted steel braided hoses . For both units . But doesn't use the steam refresh on dryer . Unhooked water lines to dryer . Hoses that was are connected to washer are steel . Tested . No leaks

Near Rothbury Cir, Victor, NY 14564
Steve M.

Steve M.

RANGE WHIRLPOOL WFG505M0BS3 Replaced door glass and handle for broken glass. The door tested good

Near Cedarwood Terrace, Rochester, NY 14609
Steve M.

Steve M.

RANGE WHIRLPOOL GY399LXUS02 Tested both ovens and they both heated to 400 degrees. The. Oven tested good.

Near S Goodman St, Rochester, NY 14620
Steve M.

Steve M.

STACKED LAUNDRY WHIRLPOOL LTE6234DQ1 Replaced water valve for power to ho water solenoid and not letting hot water in. The washer tested good

Near Chili Ave, Rochester, NY 14624
Dave F.

Dave F.

WASHER MAYTAG MVWB955FC1 Replaced lid due to being broken . Cleaned up remaining glass. Tested unit . Tested good .

Near Amber Dr, Farmington, NY 14425
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher not draining. Found the drain hose was plugged . Unplugged hose . Tested unit . Tested good . Left drain pump with customer.

Near Thad Chapin St, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Ice maker not working . Found the icemaker cable was not plugged in all the way . Plugged ice maker in . Ice maker began to function. Customer will monitor. Left new icemaker part with customer.

Near Harbor Ln, South Bristol, NY 14424
Dave F.

Dave F.

DISHWASHER KITCHENAID KDFE304DBL0 Replaced heater and sump pump for failing . Tested unit in auto diagnostics. Tested good.

Near Angela Way, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Water coming in little to hot .thermistor not working correctly.. Replaced water valve . Calibrated machine . Ran in auto diagnostics. Unit tested good .

Near Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHN2866PFHA Replaced gasket on left had fresh door due to being torn . Door is sealing good .

Near Woolston Rd, Bloomfield, NY 14469
Steve M.

Steve M.

OVEN WHIRLPOOL KODE500ESS04 Tested oven temps and found the upper oven under heating. Calibrated up 20 degrees The lower oven was heating a little high. Customer decided to leave that one as is.

Near Horizon Hill Terrace, Fairport, NY 14450
Evan E.

Evan E.

DRYER WHIRLPOOL WED9200SQ0 Replacing thermistor due to unit continually blowing thermal fuse. Replaced thermistor Ran test cycle Unit tested good Also recommended cleaning of vent maybe contributing factor to fuse blowing ; dspstn on spec-tagged invntry: 1 WP31001590 THERMISTOR

Near Kitty Hawk Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE GLER1042F "Motor is frozen, causing dryer not to turn on."

Near Greenaway Rd, Rochester, NY 14610
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Control LED is off . Replaced control . Calibrated unit and. Ran in auto diagnostics. Tested good .

Near Christy Pkwy, Honeoye Falls, NY 14472
Evan E.

Evan E.

RANGE FRIGIDAIRE LGGF3042KFJ Customer stated unit was showing error code for temp sensor. Stated that unit would flash error code after 20 mins of cooking. Tech is recommending replacement of sensor. Replaced sensor Ran test bake cycle Unit tested good ; dspstn on spec-tagged invntry: 1 12001656 SENSOR

Near Sunset Blvd, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Replaced control, unit testing good."

Near Parkdale Terrace, Rochester, NY 14615
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW9550WL00 "Replaced pump, unit still won’t run cycles nor run a diagnostics auto test cycle. Control should be replaced via tech line recommendation. Control has been discontinued. Unrepairable. SR: 7724738591Part Number: W10251767"

Near Fox Meadow Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Replaced control and recalibrated. Unit testing good.

Near Jennifer Cir, Rochester, NY 14606
Gary T.

Gary T.

WASHER WHIRLPOOL WFW85HEFW1 "Replaced torn door boot causing a water leak, tested okay."

Near Willow Ridge Trail, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Tested unit with vent tester. Vent must be cleaned. Unit testing good.

Near Augustine St, Rochester, NY 14613
Shaiman C.

Shaiman C.

COOKTOP WHIRLPOOL WEE745H0FS "All burners are in good, working condition."

Near Owens Rd, Brockport, NY 14420
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced shorted fridge section led assy, tests okay."

Near Clardale Dr, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DBL0 Customer stated door would not shut therefore could not start cycle. Removed door panel. Inspected latch . Seemed to function as it should removed racks once racks were removed discovered that door was shutting. Reinstalled racks discovered that pair of Tonga was sticking through upper rack on backside. Once removing tongs unit was able to shut as it should. Checked for error codes Ran test cycle Unit tested good

Near Brooktree Dr, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8989SHZ0 Customer stated unit was not draining properly during cycle. Checked for error codes unit was display f2 e1 error code (stuck key) ran cancel/drain cycle to drain remaining water from tub. Water drained from unit as it should. Ran diagnostic cycle Unit completed cycle Suspecting that UI had “stuck” key causing unit not to finish drain cycle. Unit functioning as it should Customer to monitor if issue persists return with UI W11132777 (UI)

Near Canton Meadow, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that unit was leaking water all over floor during drain cycle. Upon inspection discovered that drain hose connection had come detached from pump during cycle causing unit to leak. Discovered that clamp for drain hose was issue. Replaced clamp ran multiple test cycles Unit tested good ATEC Warranty

Near Lincoln Rd, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFI2570FEZ00 Refrigerator not cooling. Compressor is running . Not getting hot . Refrigerator has sulfur damage. Copper is discolored called techline SR 7724736576 . Techline said refrigerator is unrepairable due to sulfur damage .

Near McCann Rd, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced all lights in refrigerator. Lights are now working as expected.

Near W Gibson St, Canandaigua, NY 14424
Steve M.

Steve M.

DRYER GE GFD49GRPK0DG Attempted to take dryer apart to diagnose and found there is no screws to take apart. Could not find any hidden clips. Referred customer back to manufacturer. No charge

Near Deer Path, Honeoye Falls, NY 14472
David L.

David L.

RANGE WHIRLPOOL RF262LXS8 ReplAced right front switch due to cooktop on light always being on. Unit tested good after install

Near Ashbrook Cir, Webster, NY 14580
David L.

David L.

RANGE WHIRLPOOL WFG540H0ES1 Sr7724737758Replaced ignition parts and cleaned burner and gas valve parts. Unit lighting much better. Checked temperature for the customer. Parts covered per KB

Near Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7300DW0 "Customer put machine into diagnostics and is concerned with reappearance of F0E5 F0E3 F9E1 & F9E2. New control flashed F2E3 & F3E1. Tech line recommendation is ordering new control, UI, pressure hose and replace drain pump. SR: 7724736821; ordrng 1 W10812422 (cntrl-elec) and 1 W11102318 (CONSOLE) and 1 WP353244 (pressure switch hose)"

Near Flower City Park, Rochester, NY 14615
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer stated unit was not adding enough water during cycle. Checked for error codes. No codes present. Ran test cycle both hot and cold valve are actuating as they should. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selection customer was not using correct settings based on items the are loading into machine. Started load of towels while in home with customer. Set unit to bulky/sheets with extra heavy soil level on. Unit is performing as it should. Unit tested good

Near Channing Woods Dr, Webster, NY 14580
David L.

David L.

RANGE JENN AIR JDS9860CDS02 Replaced open bake element.

Near Brooksboro Dr, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WTW6500WW1 Replace bearing that was noisy. Unit tested good.; used 1 W10435302 (BEARING) from stock

Near Lake Rd, Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced icemaker that was jammed up and watervalve that was leaking through. Tests okay.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Yarkerdale Dr, Rochester, NY 14615
Gary T.

Gary T.

HOOD VENT KITCHENAID KXU2830YSS0 "Still received wrong part, need control that's attached to harness per blowup in marcone, ordered that part according to tech line, still received just harness and not control and switches.; saved tckt"

Near Big Ridge Rd, Spencerport, NY 14559
Dave F.

Dave F.

DRYER WHIRLPOOL WED75HEFW1 Tested dryer tested good . No error codes.

Near Exchange St, Geneva, NY 14456
Gary T.

Gary T.

WASHER WHIRLPOOL WTW6600SW2 Replaced noisey bearing and struts that were throwing the unit out of balance. Tested okay

Near St Paul Blvd, Rochester, NY 14617
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Unplugged . Reseated all connections to the control . Plugged washer back it . Turned on. Checked for error codes no codes . Ran washer in calibration and auto diagnostics. Tested good .

Near Landon Ave, Newark, NY 14513
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4850HW0 Found vent was restricted causing poor dry times. Removed vent and tested the dryer tested good. The vent on the outside of house was stuck. Removed obstruction and the dryer tested good.

Near Newcastle Rd, Rochester, NY 14610
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DW4 "Installed screws. Unit is in good, functioning condition with no unexpected noise."

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4850HW1 Found customer had washer power connected to surge protecter with reverse polarity. Remove plug and tested on good outlet. Found motor fault f7 e6. Tested washer in diagnostics and the motor will only turn on for a second and stop working. Could not reach tech support due to bad reception in the area on phone. Ordering control and motor. Informed customer of power issue. ; ordrng 1 W10832724 (drive motor) and 1 W11256099 (CONTROL)

Near Groveland Hill Rd, Geneseo, NY 14454
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 "F9E1 error code . Long drain . Drain pump is now seizing. Ordering drain pump W10876600; ordrng 1 W10876600 (drain pump), dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR"

Near Elton Rd, Bloomfield, NY 14469
Evan E.

Evan E.

OVEN WHIRLPOOL GGG388LXQ03 Customer stated unit produced large popping noise from upper oven. Upon inspection discovered that ignitor was failing causing flame on Burner bar to go out. Also ordering replacement console due to old console cracking. ; ordrng 1 WP7432P143-60 (IGNITOR ) and 1 WPW10201507 (CONSOLE )

Near Downs Rd, Walworth, NY 14568
Steve M.

Steve M.

DISHWASHER MAYTAG MDBH949PAB4 Replaced drain pump for open windings in pump causing the dishwasher to not drain. The dishwasher tested good. ; pckd up 1 WPW10348269 (drain pump)

Near Chili Center Coldwater Rd, Rochester, NY 14624
Steve M.

Steve M.

OVEN FRIGIDAIRE FGGS3065KWH Customer complaining of gas smell while using bake to the point of turning exhaust fan on or shutting oven off. Tested oven and ignitor is good. Bubble tested the safety valve and regulator but could not find a leak. The oven did not leak for me. Customer is going to monitor. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near S Fitzhugh St, Rochester, NY 14608
Evan E.

Evan E.

WASHER WHIRLPOOL MHW8200FC0 Customer stated drawer was stuck inside dispenser. Upon inspection discovered drawer was jammed inside dispenser.Was able to remove drawer. Tabs on end of drawer had snapped causing handle not to stay attached. Replaced drawer Unit tested good

Near West Ave, Fairport, NY 14450
Evan E.

Evan E.

VAN FORD TRANSIT CONNECT Failed inspection

Near Empire Blvd, Webster, NY 14580
Dave F.

Dave F.

WASHER WHIRLPOOL WFW75HEFW0 Drain pump not turning off . Towels in unit . Removed towels from unit by unlocking door manually. Cleaned debris from filter in pump . Tested unit in auto diagnostics. Tested good .

Near Canandaigua Rd, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSSS48QJX00 "Found the defrost thermostat is broken but shorted and sending power to heater. The unit went through defrost and was still sending power to thermostat/heater. Ordering timer and thermostat. Explained to customer that the unit has short circuit and may not be timer causing it. The ice-maker, lights and fans are all working. Scheduled for friday depending on obtaining parts. ; ordrng 1 2006755 (defrost bimetal) and 1 WP2183400 (timer-def)"

Near Wood Spring Hill, Honeoye Falls, NY 14472
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced open bimetal causing unit not to defrost.; used 1 WP4387490 (DEFROST TSTAT 50) from stock

Near Lightwood Ln, Rochester, NY 14606
Dave F.

Dave F.

DRYER GE GFD49GRPK0DG Dryer drum not turning . Found a piece of clothing in the blower not allowing the motor to turn . Removed clothing . Tested unit tested good .

Near Deer Path, Honeoye Falls, NY 14472
David L.

David L.

MICROWAVE WHIRLPOOL UMV1160CS6 Spoke to customer. Pre ordered parts; ordrng 1 W10686518 (door/mw) and 1 W11252186 (CAM) and 1 W11252187 (CAM)

Near Edgemere Dr, Rochester, NY 14612
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW0 Customer stated unit would not stop running drain pump at end of cycle. Unit was unplugged upon arrival. Plugged unit back in canceled out cycle. Pump turned off. Checked for error codes. Unit was displaying f0e2 error code for oversudsing. Inspected pressure hose discovered that hose was clogged not allowing unit to sense amount of water in tub. Cleared hose Ran diagnostic cycle Ran calibration cycle unit tested good

Near Locust St, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Items are freezing in the RC. Air damper did not change position in test 3. Ordering damper. Ice bin auger motor is open ordering diffuser and motor; rqstng P&A on 1 W10814173 (diffuser) and 1 WP2323603 (motor)

Near Fiddlers Hollow, Penfield, NY 14526
David L.

David L.

OVEN MAYTAG MGR8800FZ0 Oven door is sticking. Ordering hinge. ; ordrng 1 W11162113 (HINGE)

Near Sansharon Dr, Rochester, NY 14617
Gary T.

Gary T.

WASHER MAYTAG A25CS "Unit needs transmission and belts, customer is buying a new washer.; rqstng P&A on 1 12112425 (belt set-maytag) and 1 6-2097750 (trans dee)"

Near Culver Rd, Rochester, NY 14607
David L.

David L.

RANGE KITCHENAID KDRP467KSS04 Replaced blower due to noise. Unit tested good.

Near Canopy Trail, Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Evap fan not running, ordering evap fan.; ordrng 1 WP2315549 (evap fan motor)"

Near Merrill Rd, Holley, NY 14470
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Waser and icemaker dispenser not working . Found the front panel control that controls the drawer temp has failed . Causing the water dispenser not to work . Service pointer W10666199 . Ordering cover WPW10732686; rqstng P&A on 1 WPW10732686 (cover)

Near Ridley Rd, Phelps, NY 14532
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADW7 Unit not washing. Replaced sump.

Near Maple Dr, Webster, NY 14580
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW1 Found bearing is loud in gearcase. Ordering gearcase; rqstng P&A on 1 W10811956 (drum assy)

Near Lafayette Rd, Rochester, NY 14609
Gary T.

Gary T.

WASHER WHIRLPOOL WTW7500GW "Customer forgot her appointment and was in Irondequoit and asked to reschedule for tomorrow 3-6, pre-ordering transmission.; ordrng 1 W10811956 (GEARCASE)"

Near Groth Rd, Holley, NY 14470
Steve M.

Steve M.

DRYER KENMORE 796.9158341 Attached vent and screwed vent. Cleaned behind dryer.

Near Brighton St, Rochester, NY 14607
Evan E.

Evan E.

VAN FORD TRANSIT CONNECT NYS inspection; saved tckt

Near Rockwood St, Rochester, NY 14610
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was producing knocking thumbing/thumbing sound while in spin. Checked for error codesNo codes present Ran diagnostic cycle unit completed cycle as it should. During spin portion of cycle could hear noise that coming from underneath machine. Discovered that cam nut was loose and began to rub on belt guard. Tightened nut ran unit on high spin in manual test mode.Unit tested good

Near Sunningdale Rise, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 Power indicator light on control board is not illuminated. Replacing control. ; ordrng 1 W11170319 (CONTROL)

Near Christy Pkwy, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER AMANA NTW4516FW Called customer to inform them I was in route to home. Call went straight to answering machine. Upon arrival to home discovered that machine was no longer in home.

Near Ave B, Rochester, NY 14621
Dave F.

Dave F.

DISHWASHER KITCHENAID KDFE304DBL0 Dishwasher heating element failed . Can visibility see it . Dishwasher is leaking from sump . Needs new sump WPW10455261 and heater W10703867 . Ordering both . ; ordrng 1 W10703867 (heater) and 1 WPW10455261 (pump&motor)

Near Angela Way, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER MAYTAG MHW5100DW0 Customer stated that unit was not draining. Checked for codes no codes were present. Removed back panel to inspect pump. Discovered that pump was unplugged. This was cause for not draining. Reseated connection ran drain cycle. Unit began to drain as it should. Ran diagnostic cycle after unit finished draining Unit tested good

Near Lime St, Rochester, NY 14606
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0ES2 Replacing wiring harness due to unit shutting off bake cycle randomly unit will not lose power but shut off bake cycle. UI never turns off. Replaced harness Ran test preheat to confirm function Unit tested good Customer to monitor if issue continues

Near Whalen Rd, Penfield, NY 14526
Evan E.

Evan E.

MICROWAVE KITCHENAID KOCE507ESS06 Unit will still not show anything on UI called tech line : 7724699043Tech line recommending replacement of UI Ordering UI ; ordrng 1 W11093258 (UI )

Near Hidden Meadow, Penfield, NY 14526
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4855HW1 Customer stated that unit was moving jumping around room while in spin. Upon inspection discovered that unit was showing f0e5 code (unbalanced load) discovered that feet on unit were completely unscrewed in the front and causing unit to sit unlevel. Leveled unit ran calibration cycle ran test cycle Unit tested good

Near Krieger Rd, Webster, NY 14580
Evan E.

Evan E.

WASHER FRIGIDAIRE ATF6700FS2 Customer stated unit was flashing e21 error code. Upon inspection discovered that drain pump filter had towel lodged inside of housing causing unit not to drain.Removed towel Ran test cycle Unit tested good

Near Bay Rd, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WFW5620HW0 Found F02 over suds error. Washer worked as expected the washer had both load and go and manual dispenser. Possible to much soap. Customer is going to monitor.

Near Sliker Hill Rd, Conesus, NY 14435
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not washing dishes. Upon inspection checked for error codes. Unit was displaying error code 4-3 (wash motor not running) 6-4(float switch open) Replaced sumo and motor due to wash motor not running. Will need to return to installed water valve ; ordrng 1 WPW10327249 (VALVE )

Near Lincoln Rd, Ontario, NY 14519
Steve M.

Steve M.

WASHER KENMORE 110.450914 Tested washer and found no error codes. Cleaned out pump filter. Not a lot of debris in it. Tested washer in auto diagnostics and it passed all functions.

Near Woodbury Pl, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found the thermostat is not sending power to fan in freezer. Ordering control and thermostat. ; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)

Near North St, Caledonia, NY 14423
Steve M.

Steve M.

DRYER AMANA NDE2330AYW Found blower broken around nut that fastens to motor. Attempted to remove nut from motor. It is seized to the motor. Quoted for motor and blower. Customer is boing to replace. ; rqstng P&A on 1 56000 (blower wheel) and 1 WP2200376 (motor-drve)

Near Smyles Dr, Rochester, NY 14609
Steve M.

Steve M.

DRYER KENMORE 417.978127 Heating element failed resulting in a no heat. Replacing element.; ordrng 1 131475320 (heater assy)

Near Penhurst Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced gasket due to being torn . Door is sealing good .

Near Assembly Dr, Mendon, NY 14506
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF540PADT2 Call 750 1383 on way found pump with open windings. On testing the pump it would not fasten back on sump. Ordering sump and pump; rqstng P&A on 1 W10876537 (drain pump) and 1 WPW10605059 (pump&motor)

Near Woodside Ln, Pittsford, NY 14534
Dave F.

Dave F.

DRYER GE DHDSR46EG0WW Dryer heat knob had fallen inside panel . Panel is broken that holds the knobs . Quoted panel WE19M1489. Customer will look into new dryer . Was able to get knob to say as best as I could . Unit is heating . Tested good .

Near Beacon Hill, Fairport, NY 14450
Steve M.

Steve M.

DRYER FRIGIDAIRE FAQE7111LW0 Found new motor has dead spot. Will start with a push. Ordering another motor. ; ordrng 1 134693302 (MOTOR)

Near Milrace Dr, East Rochester, NY 14445
Dave F.

Dave F.

REFRIGERATOR GE PFS22MIWABB Freezer is frosted up . Not blowing the air into the fresh food section. Customer has is going to let the freezer defrost. The freezer door was left open . Customer will let the freezer defrost for a day or two .

Near Matthew Dr, Fairport, NY 14450
David L.

David L.

RANGE WHIRLPOOL WFG525S0HZ1 Replaced scratched console.

Near Spring Creek Cir, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Damper is loud . Ordering damper W11164593; ordrng 1 W11164593 (diffuser)

Near Williamsburg Dr, Fairport, NY 14450
David L.

David L.

RANGE WHIRLPOOL WFC310S0EB Burner was not working. Replaced burner.

Near Rand St, Rochester, NY 14615
David L.

David L.

WASHER FRIGIDAIRE FCCW3000FS3 Replaced pump and lock due to unit not starting/ draining. Ordering feet per customers request. ; ordrng 1 134548800 (leveling leg)

Near Goodman St N, Rochester, NY 14607
David L.

David L.

RANGE JENN AIR JDS9860CDS02 Unit has an open bake element. Returning with element.

Near Brooksboro Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC415EW1 Customer stated that unit was out of balance. Upon inspection discovered that had come out of balance during cycle. Unit was showing f0e5 error code for off balance load. Ran test cycle Ran calibration cycle Spoke with customer about proper loadingUnit tested good

Near San Rose Dr, Rochester, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Replaced dented freezer door.

Near Pathway Ln, Webster, NY 14580
David L.

David L.

WASHER ELECTROLUX EIFLS60LT "Unit has overflow condition. Quoted customer 604.02 for valve control and pressure switch per atec policy. Customer is going to discuss the repair and the. Let us know. ; rqstng P&A on 1 134637810 (water valve) and 1 134762010 (switch,pressure) and 1 809019910 (control asmy)"

Near Lake Rd, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 There was a gap between the gasket and fridge at the bottom right. Used hair dyer to heat it up and reshape it. Held shape. Instructed customer to leave it closed for a while.

Near Mountain Ash Trail, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Replaced evaporator and filter drier due to unit not cooling. Unit began cooling after installation.

Near Britton Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 Replaced defrost terminator due to incomplete defrost. Switched unit to 8 hour timed defrost.

Near Marjorie Ln, Hilton, NY 14468
Dave F.

Dave F.

WASHER MAYTAG MVWB980BW Replaced bearing for being worn and very loud . Tested unit in auto diagnostics. Tested good .

Near Bent Oak Trail, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EBL1 F9E4 error code . Called techline SR 7724730435 . The wash pump isn't turning on . Ordering control for acting strange W10854228 . Ordering pump W10861526; ordrng 1 W10854228 (cntrl-elec) and 1 W10861526 (pump&motor)

Near Duck Hollow, Victor, NY 14564
Dave F.

Dave F.

WASHER MAYTAG MVWB955FC1 Top of wash glass is broken .glass does not look like anything was dropped on . Glass is blown out not in. Ordering lid W11304319 ; schdld next appmnt for 5/1 WED !

Near Amber Dr, Farmington, NY 14425
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354DSS4 Found f7e1 error code heater circuit. Heater tested good. Ordering control. ; ordrng 1 W10854216 (cntrl-elec)

Near Portofino Cir, Henrietta, NY 14467
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Lights in refrigerator not working. Fresh food light is very dim . Freezer light is off. Needs new led lights . WPW10515057 and WPW10515058; schdld next appmnt for 4/30 TUE 9-12

Near W Gibson St, Canandaigua, NY 14424
Evan E.

Evan E.

MICROWAVE KITCHENAID KOCE507ESS06 Replaced both control boards due to unit not powering up after changing micro switch. Unit will still not power on checked incoming voltage to unit. Unit is receiving 240v but willNot show anything on display. Unit is failing to send power to control for microwave. Ordering fuse ; ordrng 1 WPW10017410 (FUSE)

Near Hidden Meadow, Penfield, NY 14526
Evan E.

Evan E.

VAN FORD TRANSIT CONNECT Rescheduled for Monday 4/29; schdld next appmnt for 4/29 MON !

Near Empire Blvd, Webster, NY 14580
Evan E.

Evan E.

RANGE FRIGIDAIRE FGF366DCD Replacing ignitor due to old ignitor failing to light burner. Replaced ignitor Ran test cycle Unit tested good

Near Oakridge Dr, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE24SSGP0 Customer stated unit was producing smell and and not cleaning correctly. Upon inspection discovered that spray arm holes were clogged causing unit not to push water through spray arms. Cleaned spray arms and recommended using affresh to clean cabinet Checked for error codes No codes presentUnit tested good

Near Finchingfield Ln, Webster, NY 14580
Gary T.

Gary T.

MICROWAVE WHIRLPOOL WMH32519HV3 "Segments missing in the display and cutting out completely, ordering control and display.; ordrng 1 W11333816 (DISPLAY) and 1 W11342846 (CONTROL BOARD)"

Near Freedom Pond Ln, North Chili, NY 14514
Gary T.

Gary T.

RANGE FRIGIDAIRE FGF366DCD Part was damaged and boxed re-ordering part rescheduling for Monday. ; ordrng 1 316489400 (ignitor)

Near Oakridge Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced light assembly that was not working causing all lights to be off. Lights were dim and lower fridge light is out, ordering lower fridge led assy; rqstng P&A on 1 WPW10515057 (light)"

Near Clardale Dr, Rochester, NY 14616
David L.

David L.

WASHER FRIGIDAIRE FCCW3000FS3 Door lock will not release and drain pump impeller has separate. From its shaft. Ordering pump and returning with lock; ordrng 1 137108000 (pump)

Near Goodman St N, Rochester, NY 14607
Steve M.

Steve M.

MICROWAVE MAYTAG MMV5219DE1 Found internal breakage at connection from door to handle broke on door causing door to not open properly. Ordering door ; rqstng P&A on 1 W10811642 (door/mw)

Near Fox Hill Dr, Fairport, NY 14450
David L.

David L.

RANGE WHIRLPOOL WFC310S0EB Front left burner is not working well due to corrosion on the terminal. Ordering burner.; ordrng 1 WPW10259865 (elmnt-surf)

Near Rand St, Rochester, NY 14615
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 Sr7724705118Ordering defrost terminator.; ordrng 1 WPW10514110 (motor evaporator)

Near Marjorie Ln, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Bail arm is missing extension. Ordering bail arm. Ordering missing glass ; ordrng 1 W10864399 (shelf-glas) and 1 W11342242 (BAIL ARM)

Near Manitou Rd, Rochester, NY 14626
Dave F.

Dave F.

RANGE GE JBP30BA4AD Bulb was blown replaced bulb from stock 8009 . Tested bulb . Tested good .; used 1 8009 (BULB-4OW) from stock

Near Tall Tree Dr, Penfield, NY 14526
Gary T.

Gary T.

WASHER MAYTAG MVWC400XW4 Tightened drive pully bolt and unit tested okay.; dspstn on spec-tagged invntry: 1 W10721967 CAM

Near Pine Hill Rd, Spencerport, NY 14559
Gary T.

Gary T.

WASHER MAYTAG MVWB766FW1 Clicking noise during wash cycle. Calling tech line SR# 7724703166. Unit is making normal noises clicking slider clunking shifter noises.

Near Hinkleyville Rd, Spencerport, NY 14559
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTE254ESS2 "Repaired door hing that was out of alignment, tested okay."

Near Northwood Dr, Rochester, NY 14612
Gary T.

Gary T.

RANGE WHIRLPOOL MGR8800FZ0 "Replaced sensor that was out of tolarance and a spark assy that was intermittently not sending spark to the bake ignitor. Unit already has insulated harness, Tested okay."

Near N Greece Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR AMANA ABB1921BRM00 Replaced jazz board and cleared ice from. Evaporator due to RC not cooling. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Harlem St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Checked unit for rattling noise. Ran through loads in diagnostics. Unable to recreate noise. Checked frost pattern and evaporator fan for obstructions. Reseated evaporator fan to quiet the fan. Customer to monitor.

Near Golden Oaks Way, Rochester, NY 14624
David L.

David L.

RANGE WHIRLPOOL WFC150M0EW3 Checked burners for entire element not heating well. This is normal operation per w11354284

Near Powers Ln, Rochester, NY 14624
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Washer was stuck in drain . Wouldn't turn on off .no error codes . Cleared pressure hose and unplugged and reseated wires that do to control . Canceled the cycle . Ran in auto diagnostics tested good . Ran calibration. Tested good .

Near East St, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser pad sticking . . Replaced pad tested unit . Tested good .

Near Belvista Dr, Rochester, NY 14625
Steve M.

Steve M.

COOKTOP GE ZGU48N6RH3SS Unit sparking all the time. Referred customer to manufacturer. Waived service fee

Near East Blvd, Rochester, NY 14610
Steve M.

Steve M.

RANGE WHIRLPOOL WFE525S0HT Found metal supports on bake element were squeaking oven oven heated. Added foil tape to supports to stop squeaking. The oven tested good.

Near Columbia Ave, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS20EVMS11 Removed fill tube and removed ice. Fastened ice fill tube with clamp and added caulk to prevent from coming out again. The icemaker filled and tested good.

Near Fellows Rd, Fairport, NY 14450
Evan E.

Evan E.

OVEN FRIGIDAIRE FEF368GCE Customer stated bake element had broken causing unit not to heat. Replaced bake element Ran test preheat Unit tested good

Near Rogers Pkwy, Rochester, NY 14617
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9300PW4 Customer stated unit was leaving water in bottom of drum on occasion. Suspecting that drain pump filter is clogged or pump is failing. Upon inspection discovered that filter was clogged with debris causing unit to drain slowly. Cleaned pump housing and filterRan test cycle Unit tested good

Near Greig St, Sodus Point, NY 14555
Evan E.

Evan E.

WASHER MAYTAG MVWC500VW1 Customer stated unit was leaking water and out of balance. Discovered that spanner nit had stripped out causing unit to move excessively during spin also discovered that balance ring had small hole causing ring to leak water. Contacted customers warranty company due to parts not being available thorough distributor. Warranty company is offering customer buy out

Near Deneering Rd, Marion, NY 14505
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Replaced water valves.

Near Marketplace Dr, Rochester, NY 14623
Evan E.

Evan E.

DRYER MAYTAG MGD6630HW0 Customer stated unit was producing rattling sound. Discovered that sound was coming from vent rattling. Used styrofoam adhesive strip at exit of machine to stop rattling. Ran test cycle Unit tested good

Near Holley Rd, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER MAYTAG MDB7749AWM2 Dishwasher not turning on . User interface flashing like door isn't closed . Opened up unit . Found the door lock was unplugged. Plugged unit back in . Made sure it wouldn't come out again. Leveled the legs due to the door being hard to pull . Tested unit in auto diagnostics. tested good.

Near Ontario St, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW1 "Customer concerned with clothes still wet after wash. F0E5 F5E1 on arrival. In manual test mode, unit would not get up to expected spin speed. Hub was severely worn. Replaced hub & recalibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock"

Near Mercury Dr, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GARF19XXYK01 Found low side line to the compressor has a leak from previous repair. Soldered connection and recharged. Bubbled connections and found no leaks. The refrigerator tested good.

Near Onnalinda Dr, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4815EW Installed cord and tested machine. Unit testing good.

Near Owens Rd, Brockport, NY 14420
Evan E.

Evan E.

MICROWAVE KITCHENAID KOCE507ESS06 installing new harness due to microwave door not acknowledging when door is shut unit thinks microwave door is still open. Replaced harness.Tested unit When testing unit microwave began to run then entire unit shut off. Unit would not respond to commands. Called tech line Sr:7724699043Tech line recommending replacement of appliance manager and control for microwave. ; ordrng 1 W10915648 (APPLIANCE MANAGER MICRO) and 1 W11179310 (APPLIANCE MANAGER )

Near Hidden Meadow, Penfield, NY 14526
Gary T.

Gary T.

DISHWASHER KITCHENAID KDFE104DSS2 Drain pump is missing impeller blades and ordering 1 retainer for the kickplate; ordrng 1 W10876537 (drain pump) and 1 WPW10503548 (retainer)

Near Chamber Valley Estates, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSC23C8EYB02 22 freezer 42 in fresh food Test 1 low side 30 high side 30 Test 2 sameTest 3 low -15 to 20 high side 110 Test 4 low -5 high 110Test 5 low -30 high 115 Sr#7724524439 called tech line. They want to cut and find restriction in capillary tubes. Called office and the office is going to decide on next step. ; O-emld tckt

Near Bristol View Dr, Fairport, NY 14450

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