We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 11/10/2022
Unit losing power intermittently. Outlet pushing out unsteady voltage. Unit receiving ~200 VAC when electric stabilizes. Customer will need to consult electrician to rectify problem.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hilton, NY 14468
Dave L
Job Details: 11/10/2022
Duplicate job; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11393685 GEARCASE
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Hilton, NY 14468
Dave L
Job Details: 11/10/2022
CustomerConcerned with oven temperature. Found that the oven has already been calibrated properly by customer. Observed for 40 min to verify.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Rochester, NY 14604
Andres
Job Details: 11/10/2022
"Customer stated unit had a dent when delivered. Customer had left side and freezer door. I started to put on left side door and noticed that the connection at the top was different then the original, the person who ordered this didn't get the right revision number. I did install the freezer door and put name plate on. Ordering left side door.; ordrng 1 W11518739 (Left hand door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 11/10/2022
Ff evap frozen. Found drain tube clogged. Steam cleaned drain and defrosted evap. No charge.
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Ontario, NY 14519
James
Job Details: 11/10/2022
Unit leaking when steam valve activates. Pressure is so high water hits door. Left water disconnected. ; ordrng 1 W11216837 (Valve)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HES
Near Ontario, NY 14519
James
Job Details: 11/10/2022
"Unit off upon arrival. Unit runs but compressor wont start. Swapped start relay and compressor turned on. Outlet is loose, recommend changing outlet. Customer is to monitor if unit stays cooling."
We serviced a
KITCHENAID RANGE
Model KDFE104DBL5
Near Webster, NY 14580
James
Job Details: 11/10/2022
Replaced hose and pump. Tested and unit drained completely. ; dspstn on spec-tagged invntry: 1 WPW10545278 HOSE- DRAIN
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Syracuse, NY 13207
Chuck
Job Details: 11/10/2022
"Customer stated that lid is not latching and is concerned about the water level. No codes. I ran a diagnostic test cycle in which the unit operated normally. I had the customer start a heavy duty cycle with deep water to show him how it adds more water. I explained to the customer not to open the lid once the cycle has started, cycle selecting to give him the most water , how much HE detergent to use and how to load the unit. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Livonia, NY 14487
Josh Henchen
Job Details: 11/07/2022
"Customer stated ice not coming out of door. Checked and found ice build up in auger, flap frozen shut. Removed and cleaned out ice, realigned. Ice dispenser working properly. Refrigerator checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14618
Ray Benedetto
Job Details: 11/07/2022
"Customer concerned about unit powering off. Checked unit in test mode, all fans and heater work. No fault codes in memory. All operations normal. Customer will monitor."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14624
Andres
Job Details: 11/07/2022
Replaced the hub and agitator. I calibrated unit and ran a diagnostic cycle. Cycle ran throughr successfully unit now spins.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greece, NY 14626
Andres
Job Details: 11/07/2022
Customer stated unit was not draining. I diagnosed unit found that pump was getting voltage and turning. I checked drain hose and saw that it was clogged at the connection to the disposal. I cleared it out and tested it. Unit now drains properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Rochester, NY 14618
James
Job Details: 11/07/2022
Replaced hub and tested. Unit ran spin cycle successfully. Credit control towards bearing.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rochester, NY 14618
James
Job Details: 11/07/2022
"Replaced control, gearcase, actuator, and agitator. Calibrated and leveled feet. Tested diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 11/07/2022
"Replaced gasket due to leak in front right corner. Ran diagnostic cycle, all functions as expected, no leaks. Ran heavy cycle for about 40 mins with no leaks, drained no leaks customer will monitor.; dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW2
Near Pittsford, NY 14534
Josh Henchen
Job Details: 11/07/2022
"Replaced broken heating element due to dryer not heating. Ran normal cycle, runs and heats as expected. Dryer checks good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Andres
Job Details: 11/07/2022
Customer stated unit was giving her F2E2 error code which is for communication. I diagnosed unit but could not get it to respond to commands. I took off front panel and unplugged the connection cleaned it out. When I plugged unit back in it turned on and responded to being put into a diagnostic cycle. I reccomend replacing the UI; ordrng 1 W11478524 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Rochester, NY 14612
Andres
Job Details: 11/07/2022
Customer stated unit sanitized light was blinking at the end of cycle. I put unit into a diagnostic mode and checked error codes. Found code F7E1 for no heat. When I ran a diag cycle heating element did come on at the end. I could not duplicate issue. Reccomended customer uses unit like normal and monitor it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14616
Andres
Job Details: 11/07/2022
"Arrived to customers home, they stated that they took care of issue it was just a loose screw."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
Andres
Job Details: 11/07/2022
Customer stated unit was not dispensing water again after replacing filter. I called whirlpool to get this issue documented. whirlpool also does not know what exactly could be causing this issue. They recommended putting a pressure reducer and new valve. Sr 7734985575; ordrng 1 W10786952 (Pressure reducer) and 1 W11043013 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Syracuse, NY 13206
Chuck
Job Details: 11/07/2022
Replaced tub and gearcase. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14613
Ray Benedetto
Job Details: 11/07/2022
"Found rear unit positioned in a concrete channel in basement. Removed rear legs from channel and leveled correctly. All operations, fill, drain and spin, working properly. Suspension has no issues. Machine is sturdy. Customer will monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Perry, NY 14530
Jeremy
Job Details: 11/07/2022
"Unit will not power on. Verified unit is receiving proper voltage. Removed power from unit, reseated connectors on control board, turned power back on and unit began operating. No stored error codes. If problem returns order control W11637581"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV1
Near West Henrietta, NY 14586
Jeremy
Job Details: 11/07/2022
Customer stated they saw sparks inside microwave when it was running. Ran microwave with a mug of water and could not see any sparks. Customer to monitor and record video if problem persists.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Rochester, NY 14609
Andres
Job Details: 11/07/2022
Customer was not home but they asked me to leave bin on the side door.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14624
Jeremy
Job Details: 11/07/2022
"Found that gearcase is not engaging properly during spin and only agitator is spinning. Ordering gearcase, cam, belt actuator and hub.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (CAM), ordrng 1 W11239857 (BELT) and 1 WPW10006355 (ACTUATOR), rqstng P&A on 1 W10528947 (HUB)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Rochester, NY 14619
Jeremy
Job Details: 11/07/2022
"Unit has F0E5 error code and will not always complete a cycle. Unit is not balancing loads properly. Replaced ACU, unit tested good.; dspstn on spec-tagged invntry: 1 W11322905 CNTRL- ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Irondequoit, NY 14609
Ray Benedetto
Job Details: 11/07/2022
"Replaced console cap and user interface. Tested unit with self-diagnostic, all operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Phelps, NY 14532
Doug Balcom
Job Details: 11/07/2022
Tapped system low side pressure -20 high side 40. .23 amp draw on compressor. Charged system with 120 psi of nitrogen. Lost 30 psi in 20 minutes. Unable to find any leaks outside of cabinet including on evaporator. Techline is submitting unit for exchange. SR#7734989123
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Shortsville, NY 14548
Doug Balcom
Job Details: 11/07/2022
Replaced icemaker and heater. Cycled icemaker icemaker cycled and filled with water. Unit is operating as designed. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Geneva, NY 14456
Doug Balcom
Job Details: 11/07/2022
Customer rescheduled at the door. She has to take her son to the emergency room. ; schdld next appmnt for 11/10 THU !
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Williamson, NY 14589
James
Job Details: 11/07/2022
Unit vibrates excessively. Unit shifted so its balancing in 3 feet. Leveled unit and calibrated. Ran spin cycle and unit still shaking. Need basket. ; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Ontario, NY 14519
James
Job Details: 11/07/2022
Liner cracked at bottom of ff section. Water coming out of spray foam. Called techline. Sr7734989487 unit non repairable. Part kit was not complete parts were missing from box.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Pittsford, NY 14534
Josh Henchen
Job Details: 11/07/2022
"Customer stated unit is out of balance/ loud operation. Checked and found no codes. Ran diagnostic cycle, functions as expected. Recalibrate unit. Ran bulky items cycle with towels/clothing, operated as expected. Ran Drain and spin, unit rebalanced load and operated as expected. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Manlius, NY 13104
Chuck
Job Details: 11/07/2022
"Customer stated that unit is not washing dishes. No codes. I ran a diagnostic test cycle and discovered that the units wash motor is not running. Replaced sump assembly. I ran another diagnostic test cycle in which the unit still had the same issue. Ordering sump harness, control and control. ; ordrng 1 W10919642 (Harness) and 1 W11305308 (Control) and 1 W11085683 (Sump)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Penfield, NY 14526
Jeremy
Job Details: 11/07/2022
Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHEN AID OVEN
Model n/a
Near Fairport, NY 14450
Jeremy
Job Details: 11/07/2022
"Customer stated unit does not beep when preheated. Found that sound was turned off. Turned around on, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model PYET244AYW
Near Fairport, NY 14450
Jeremy
Job Details: 11/07/2022
Found that dryer is shutting off prematurely due to over heat switch in motor tripping. Unit has a loud humming noise when running. Verified unit is not overheating and good air flow. Would need motor and blower to complete repair. Customer opting out of repair and going to purchase new unit.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ontario, NY 14519
James
Job Details: 11/07/2022
Door rubs against tub when closing and wont seal. Need door assembly. ; ordrng 1 W10908291 (Door) and 1 WP8534854 (Hinge) and 1 WP8534853 (Hinge) and 1 W11231154 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Webster, NY 14580
James
Job Details: 11/07/2022
"Unit not draining. Pump is running no pressure to garbage disposal. Cleaned drain hosefrom both ends and still not draining. Either pump is weak or check valve is sticking. ; ordrng 1 W10876537 (Pump) and 1 8269144A (Hose) and 1 WPW10545278 (Hose check), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Irondequoit, NY 14617
James
Job Details: 11/07/2022
"Primary interlock switch sticking causing door open error. Replaced door switch kit and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Avon, NY 14414
Josh Henchen
Job Details: 11/07/2022
"Replaced coil kit due to dryer not cycling heat correctly. Tested dryer on normal function, functions as expected. Dryer checks good. If problem persists order ignitor 279311.; dspstn on spec-tagged invntry: 1 279834 COIL KIT"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Manlius, NY 13104
Chuck
Job Details: 11/07/2022
"Customer stated that the unit is making a noise when it first starts up. I inspected unit and found that the metal dryer vent hose clamp was not tightened causing a vibration, i tightened clamp and tested unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elbridge, NY 13060
Chuck
Job Details: 11/07/2022
"Customer stated that unit is not completing a cycle. Unit did complete a diagnostic cycle normally. Error codes F2E1-stuck key & F8E1-long fill. The drain hose is going through the floor directly into a horizontal drain, i explained to the customer that the drain hose should be run into a 2 stand pipe with a trap. I also explained to the customer about proper loading and how much HE detergent to use. Calibrated unit. Ran another diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG FREEZER
Model MVW6230HW2
Near Syracuse, NY 13209
Chuck
Job Details: 11/07/2022
"Customer stated that unit has no power. I verified the issue and the UI is not responding to commands and display is not turning on. Outlet tested good. Control is getting the proper voltage. Ordering UI W11478524, Ui harness W11596129 and control W11567712. ; ordrng 1 W11596129 (UI harness) and 1 W11478524 (UI) and 1 W11567712 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Cicero, NY 13039
Chuck
Job Details: 11/07/2022
"Replaced dampers, gearcase, cam, belt and hub. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Macedon, NY 14502
Ray Benedetto
Job Details: 11/07/2022
"Replaced freezer door. Leveled doors. Verified water dispenser, operating normal."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Brighton, NY 14620
Ray Benedetto
Job Details: 11/07/2022
"Unit flooded floor during wash cycle. Found drain hose not tightened and sticking out of drain pipe. Secured hose and tested drain and spin functions. Drain hose moves when unit vibrates, but now tied securely and doesn't move."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 11/07/2022
Replaced magnetron and inverter for F1E5 error. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manlius, NY 13104
Chuck
Job Details: 11/04/2022
Replaced control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated at intended. Unit tested good
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Rochester, NY 14625
Andres
Job Details: 11/04/2022
"Customer stated unit broil cycle was not staying on. I diagnosed unit noticed that the flame was very yellow and not a normal flame. I asked customer if he had gas or LP he said he had LP. I asked if he had orfices for the conversion but he has misplaced them and doesn't know where they are. ; ordrng 1 W11087486 (Lp conversion kit) and 1 W11560165 (Lp conversion kit), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Andres
Job Details: 11/04/2022
I replaced left side gasket on unit successfully when I went to install the right side gasket I split the gap between the liner and door to much so gasket was not staying on properly. Unit needs a new door.; ordrng 1 LW10341284 (Right door)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14612
James
Job Details: 11/04/2022
Unit runs for hours. No errors. Tested and found slow flow into tub from both valves. Recalibrated control and tested rinse and spin successfully. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Dave L
Job Details: 11/04/2022
Replace seized pump and latch. Ran diagnostics cycle and calibration to test. Tested ok. ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Pittsford, NY 14534
Josh Henchen
Job Details: 11/04/2022
"Customer stated unit would fill and drain, didnt seem like clothing was being washed. Checked and found F5E2,F0E5. Ran diagnostic mode and lid lock would not engage. Unit needs new latch assembly . Replaced and tested. Washer checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AB01
Near Fairport, NY 14450
Josh Henchen
Job Details: 11/04/2022
"Customer stated oven stopped working after self clean. Checked and found display not lighting up when on. Tested thermal fuse, it was open. Replaced thermal fuse and tested. Oven checks good.; dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX and 1 WPW10545255 FUSE, THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Dansville, NY 14437
Jeremy
Job Details: 11/04/2022
Customer stated tub is banging on sides when spinning. Found week suspension springs causing tub to sway too much during spin. Ordering suspension kit.; ordrng 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Caledonia, NY 14423
Jeremy
Job Details: 11/04/2022
Replaced evaporator fan motor for not running. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Webster, NY 14580
James
Job Details: 11/04/2022
"Dispenser door spring bent, preventing door from closing. Need dispenser. ; schdld next appmnt for 11/9 WED !"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Brewerton, NY 13029
Chuck
Job Details: 11/04/2022
Customer stated that unit has a stuck display. No codes. Display is stuck with calibration icons displaying when not in calibration mode. Ordering control W11564644 and display W11122852; ordrng 1 W11564644 (Control) and 1 W11122852 (Display)
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Rochester, NY 14612
Dave L
Job Details: 11/04/2022
Ui control mismatch error. Customer did not want us to proceed WPW10491734; ordrng 1 WPW10491734 (Interface)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 11/04/2022
"Evaporator frozen over. Replaced harness, changed settings to timed defrost, and defrosted evap and drain. Customer is to monitor. If problem persists replace main control. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC , used 1 W11033168 (Harness), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Webster, NY 14580
James
Job Details: 11/04/2022
Customer complaint of clothes coming out wrinkled. Ran calibration and diagnostics cycle. Recommend running deep water cycle with balanced load and monitoring results.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Rochester, NY 14617
Dave L
Job Details: 11/04/2022
Found sump leaking at diverter. Customer is going to replace; schdld next appmnt for 11/11 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14625
Andres
Job Details: 11/04/2022
"Replaced sump and pump. Tested unit on a normal cycle, watched underneath unit for leaks. I did not see any unit is working properly now.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Henrietta, NY 14467
Jeremy
Job Details: 11/04/2022
"Unit has F2E0 error. Turned off circuit breaker and reseated connectors on console. Powered unit back on and error no longer comes up. If problem returns order console W10913685.; rqstng P&A on 1 W10913685 (Console), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Churchville, NY 14428
Ray Benedetto
Job Details: 11/04/2022
Replaced roller and screw. Cycled unit through tests. No abnormal noise coming from fans or compressor. Customer will monitor.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Macedon, NY 14502
Josh Henchen
Job Details: 11/04/2022
"Customer stated washer was making a loud noise. Checked and found F0E5. Ran diagnostic cycle, all functions as expected. Ran Drain and spin cycle, unit shakes a little, leveled feet and tested. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Pittsford, NY 14534
Jeremy
Job Details: 11/04/2022
Replaced control for unit not filling or draining. Unit tested good.
We serviced a
WHIRLPOOL OVEN
Model JJW3430IM00
Near Fairport, NY 14450
Jeremy
Job Details: 11/04/2022
Replaced control for oven not keeping temperature. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14624
Ray Benedetto
Job Details: 11/04/2022
"Replaced suspension rods. Calibrated unit. Tested with self-diagnostic, all operations normal."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Marion, NY 14505
James
Job Details: 11/04/2022
"10-2 error and unit not drying. Tested heater in Diagnostics. 122v at 14ohms. New panel damaged out of box. Replaced panel and handle screws broke off. Need screws, studs,and panel. ; ordrng 1 W11416371 (Panel) and 2 W11157086 (Stud)s and 2 W10826179 (Screw)s"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Irondequoit, NY 14609
Andres
Job Details: 11/04/2022
"Customer stated unit was not heating. I diagnosed unit found that the burner tube was clogged with putty from installation. I cleared out hole and tested unit but was still the flame was not coming on. I then ohmed out the coils found one of the coils to have no resistance. I had coils as truck stock, I replaced them and tested it. Unit now heats.; used 1 279834 (Coils) from stock"
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Macedon, NY 14502
Josh Henchen
Job Details: 11/04/2022
"Customer stated washer wasn't spinning. Checked and found F5E1,F1E1. Ran Drain and spin cycle worked as expected. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Rochester, NY 14610
Ray Benedetto
Job Details: 11/04/2022
"Customer concerned about fluctuating temperatures in fridge and leakage into veggie drawers. No evidence of leakage. Temps reading 36/-1 in fridge and freezer. Adjusted kickplate grille so freezer door wouldn't knock it off. No mechanical malfunction, customer will monitor."
We serviced a
KITCHENAID OVEN
Model n/a
Near Fairport, NY 14450
Jeremy
Job Details: 11/04/2022
Customer stated both ovens are not maintaining temperature. Found that ovens preheat to desired temperature but do not maintain. Oven sensors check good. Ordering control.; ordrng 1 W11179310 (CONTROL) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDM0
Near Farmington, NY 14425
Jeremy
Job Details: 11/04/2022
"Customer stated unit made a pop sound and stopped working and had burnt electrical smell. Found connector with line voltage and heater burned up. Unit would need main control and wire harness, customer elected to not repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Newark, NY 14513
Doug Balcom
Job Details: 11/04/2022
Evacuated system. Replaced seized compressor and filter dryer. Evacuated system down to 300 microns. Charged system with 4.2 oz of R134. Unit is cooling and operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/04/2022
User interface completely dead. Needs console and user interface to repair. Original interface sent did not correspond with model. Needs heating element replacement for brass bushing Service Pointer.; rqstng P&A on 1 W11460962 (User Interface) and 1 W11460908 (Console) and 1 W11537778 (Heating Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Irondequoit, NY 14617
Dave L
Job Details: 11/04/2022
Customer concerned with excessive noise. Checked evap fan and machine compartment. Did not find that the unit was operating abnormally. Customer is displeased with the way normal operation sound in their home
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, NY 14622
Dave L
Job Details: 11/04/2022
ReplacedThe actuator due to the unit not agitating. Tested ok; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Rochester, NY 14624
Dave L
Job Details: 11/04/2022
"Found faulty door switch casing line fuse to blow. Found switch was operating but the circuit is shorted on the high side causing the fuse to open as soon at the high side is energized. The customer is not interested in repairing ; used 1 W10915404 (Switch), and 1 Wpm0805102 (Fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Fairport, NY 14450
Josh Henchen
Job Details: 11/04/2022
"Replaced control due to dryer not running. Tested unit with no change, removed new control pit old control back in found motor not staying engaged after dryer is started. Dryer needs a new Motor W11549461 and Blower wheel WP697772.; ordrng 1 W11549461 (DRIVE MOTOR (MO45)) and 1 WP697772 (BLOWER)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near North Chili, NY 14514
Dave L
Job Details: 11/04/2022
Replaced sump due to open wash motor. Repaired lower spray arm. Tested ok; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
AMANA DRYER
Model NED4655EW1
Near Clarkson, NY 14420
Dave L
Job Details: 11/04/2022
InstalledRepair kit and filed down drum seal due to noise. Tested ok. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Rochester, NY 14610
Andres
Job Details: 11/04/2022
Customer stated unit was not working on bake and broil cycle. I diagnosed unit found igniter is getting 120v but not heating up. Unit needs new igniter. ; ordrng 1 W11176454 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Hilton, NY 14468
Dave L
Job Details: 11/04/2022
Replaced failing evaporator fan motor. Unit tested ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/04/2022
Replaced ice maker. Cycled ice maker and filled with water. Operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 11/04/2022
"Customer stated unit is leaking from front right side. Checked and found F2E1, Ran diagnostic cycle, all functions as expected no leaks. Ran heavy cycle, and pro wash, could not get unit to leak. Customer will monitor, If problem persists order gasket W11177741."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Rochester, NY 14608
Andres
Job Details: 11/04/2022
Customer stated gasket was falling off the door. I put gasket back into place and made sure it was falling off.
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Rochester, NY 14620
Andres
Job Details: 11/04/2022
Customer stated unit was not draining. I diagnosed unit and tried to drain but it was draining very slowly. I took off bottom panel of unit cleaned out filter housing. Found a sock and what looked like to be cat litter. I put unit back together tested it on a rinse and spin cycle. Unit is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Lima, NY 14485
Josh Henchen
Job Details: 11/04/2022
"Customer stated bake wasn't heating. Checked and found no error code. Bake ignitor is not sparking, unit needs ignitor W11524031 and Spark module W11162730.; ordrng 1 W11524031 (Bake ignitor) and 1 W11162730 (Spark module)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details: 11/04/2022
Customer stated that 2hr cycle took over 3hrs and was stuck on 1minute. No errors. Test 12 passed. Attempted to update software again and unit was non responsive. Updated unit with MHW5630HW2 software and verified operation. Customer is to monitor. If problem persists replace acu and ui.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/04/2022
"Unit leaks intermittently from left hand after new install. Float switch and drain motor codes in memory. Tested unit in and out of cabinetry to attempt locate source of leak. Symptom did not manifest itself. Customer will monitor, recommended he take video of failure."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
James
Job Details: 11/04/2022
Tested and found a ball of lint blocked vent outlet. Cleaned vent damper and verified food airflow. Tested internal drum temp at 210 deg maximum. Customer is to test timed dry and verify repair.
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Rochester, NY 14618
James
Job Details: 11/04/2022
"Sd error on rinse cycle. Agitator twitches when trying to run spin. Found bearings worn causing error. Hub broke when removing bearing. Replaced bearing and tested. Unit will not spin without new hub. ; ordrng 1 W10820039 (Hub), used 1 W10435302 (Bearing) from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JB36NXFXRW05
Near Victor, NY 14564
Jeremy
Job Details: 11/04/2022
Found that freezer door still not closing properly on left side causing air leak into freezer. Closer not engaging properly and door is misaligned. Realigned freezer door and replaced left slide. Door closing and sealing properly.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Rochester, NY 14607
Andres
Job Details: 11/04/2022
I installed new harness and plugged unit in. Unit powered on and board turn on. I tried to pre heat the oven but when it was starting to heat the main breaker to the house tripped. I went into basement and reset breaker. I checked range and unit still had power. I then tested out bake cycle but unit was not heating. I checked fuse which tested good and found main board shorted. Unit needs a new board but customer doesn't know if he wants to put more money into range.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Geneva, NY 14456
Doug Balcom
Job Details: 11/04/2022
Customer states unit will not turn on. Ran diagnostic test found F5E1 error code. Lid lock fault. Replaced lid lock. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed. ; used 1 W11307244 (Latch) from stock