Service History 5 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14623

Dave

Job Details: 08/19/2021

"Customer complaint dishes arent washing well and arent drying. Customer using rinse aid, using plant based soap and using correct settings. Tested unit in auto diagnostics everything is functioning as expected. Water was very warm in first fill. Called techline SR 7731545830 . Techline suggested using different soap . If customer has any further issues to call customer service ."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Farmington, NY 14425

Steve

Job Details: 08/19/2021

On arrival the dryer started but shut off immediately. Then On trying to start the control would only click. Tested door switch and fuses by the blower. On reassembly the dryer started to work as expected consistently. If problem persists preorder control. ; rqstng P&A on 1 W11388040 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Hilton, NY 14468

David

Job Details: 08/19/2021

"Replaced right door hinge door and cam. Unit tested on; ordrng 1 WPW10505294 (Coupler), dspstn on spec-tagged invntry: 1 W11223753 NAMEPLATE"

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Penfield, NY 14580

James

Job Details: 08/19/2021

Replaced membrane and panel and adjusted exhaust vents. Ui functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Webster, NY 14580

Evan

Job Details: 08/19/2021

Customer stated that unit was not draining intermittently. Discovered that pump is overheating. Took resistance reading of pump. Pump tested outside of range. Replaced pump and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Pittsford, NY 14534

Dave

Job Details: 08/19/2021

"No error codes on unit. Ran unit in auto diagnostics. Ran in high spin. Noticed unit not getting into high spin and gear case is making a lot of noise. Ordering gearcase, slider, motor and rotor. ; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 1 W10915700 (stator)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Fairport, NY 14450

Dave

Job Details: 08/19/2021

Heard noise coming from left rear of unit at the top. Removed back cover and saw cap tube was very close to cover. Moved cap tube away from cover. Also noticed cover for ice maker access was lose and possibly vibrating when running. Removed cover and left out. Defrosted unit and ran compressor. Unit tested good. Did not hear anymore

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Penfield, NY 14526

Dave

Job Details: 08/19/2021

Replaced door switch and housing in freezer section. Tested unit. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Ontario, NY 14519

Evan

Job Details: 08/19/2021

"Customer stated that unit was producing noise while in spin . Checked for error codes no codes present. Ran unit on high spin in manual test mode. Noise is coming from gear case. Ordering gear case ; ordrng 1 W11454372 (GEAR CASE ), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

JENN AIR MICROWAVE

Model JMC2427DS01

Near Penfield, NY 14526

Evan

Job Details: 08/19/2021

Customer stated that heating element was falling. Discovered that clip has come detached from element. Reinstalled clip and tested microwave. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB01

Near Rochester, NY 14620

Dave

Job Details: 08/19/2021

Checked temps. Freezer at -2. Fresh food section at 36. Temp in fresh food set to coldest. Temp in freezer set 1 colder and recommended. Tested unit in diagnostics. Everything working as expected. Took off front kick plate and found lots of dog hair covering condenser with a thick layer of fur. Also noticed things in fresh food section pushed up against the back wall of unit. That combined with the hair causing temperatures to warm warmer than normal from once in awhile. Removed hair and pulled items away from the back wall of unit. Unit tested good customer will monitor.

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS00

Near Rochester, NY 14616

David

Job Details: 08/19/2021

Replaced switch

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWBL7

Near Rochester, NY 14616

David

Job Details: 08/19/2021

The ice maker will not cycle or call for water. 118vac to module. Motor would not run when jumped and water valve would not energize. Replaced module. Unit cycled and filled . Customer to monitor after 24 hours ; ordrng 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDWOO

Near Rochester, NY 14616

David

Job Details: 08/19/2021

Found the the unit will not on cycleUnless thermostat is tapped. Ordering thermostat. ; ordrng 1 WPW10511937 (Thermostat)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Macedon, NY 14502

Steve

Job Details: 08/19/2021

"Found the motor getting power but not starting and will not wash. Ordering wash pump; ordrng 1 W10815709 (Recirculating pump), dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Pittsford, NY 14534

Steve

Job Details: 08/19/2021

"Replaced agitator for stripped gears. Found the gearcase is failing and gears are slipping inside transmission while agitating. ; rqstng P&A on 1 W11454372 (Gearcase), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Pittsford, NY 14534

Steve

Job Details: 08/19/2021

Found corrosion on the ui next to ui plug in causing no power to ui. Removed corrosion and sprayed with dielectric grease to prevent from happening again.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Rochester, NY 14618

Steve

Job Details: 08/19/2021

Replaced motor/sump for leaking at the diverter in the sump. The dishwasher tests good ; used 1 Shipping from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 08/19/2021

"Replaced parts and verified icemaker and freezer door is self closing. Bin sent had a cracked front out of the box. Installed part temporarily. Need middle shelf face plate. ; ordrng 1 W10882849 (Front), dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 08/19/2021

"Unit not washing. Found unit not filling with enough water. Checked water pressure to fill valve and it's good. Ran unit after manually filling tub and pump functions properly. Need valve. ; ordrng 1 W11175771 (Valve), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL WASHER

Model MTW5700TQ0

Near Irondequoit, NY 14617

James

Job Details: 08/19/2021

"Unit not spinning clothes out but is draining. Tested spin cycle successfully. Timer is not pausing to engage transmission. Need timer. ; rqstng P&A on 1 WPW10111389 (Timer), dspstn on spec-tagged invntry: 1 WP3363394 PUMP"

We serviced a

KITCHENAID REFRIGERATOR

Model KRBX109EWH00

Near Irondequoit, NY 14617

James

Job Details: 08/18/2021

Unit stuck in defrost cycle. Reset power and unit began cooling. 124v from outlet. Freezer pulled down to 60 degrees. Will check back with customer tomorrow. If problem persists replace jazz board and switch outlets. WPW10503278; schdld next appmnt for 8/19 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Conesus, NY 14435

Steve

Job Details: 08/18/2021

Found the fresh food section led light was strobing. Replaced led light in fresh food section and the lights are working as expected. ; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW1

Near Livonia, NY 14487

Steve

Job Details: 08/18/2021

Tested dishwasher in diagnostics and it did not leak at all. Found the water was sitting toward front door and very little water in rear of machine. Recommended customer put a piece of plywood under front wheels to elevate the dishwasher.

We serviced a

AMANA RANGE

Model AGR5330BAS3K

Near Pittsford, NY 14534

Steve

Job Details: 08/18/2021

Replaced oven door seal for ripped seal.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, NY 14580

James

Job Details: 08/18/2021

Low side 5 psi. High 175psi. Ice melting. No frost pattern on ff evap? Freezer full frost pattern. Compressor rattles and refrigerant lines ticking inside cabinet. Pressure rose to 12 and 180. Called techline. Sr 7731534984 they suspect three way valve it refrigerant low side leak. Need to test uv dye with nitrogen. ; ordrng 1 W11094466 (Three way valve) and 2 WPW10143759 (Uv drier.)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

James

Job Details: 08/18/2021

"Unit not fully defrosting. Tested defrost cycle in diagnostics heater functions properly. Ran sh defrost customer is to monitor. Need control board. Left part. ; ordrng 1 W11524469 (Control), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Williamson, NY 14589

James

Job Details: 08/18/2021

Unit not functioning due to melted power cord. Replaced cord from loaner that RAC dropped off. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL DRYER

Model MCE8000AYW

Near Williamson, NY 14589

James

Job Details: 08/18/2021

"Unit not spinning due to broken belt. Replaced belt and cleaned cabinet. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WDTA50SAKZ0

Near Williamson, NY 14589

James

Job Details: 08/18/2021

Unit fills with power off. Fill valve stuck. Need part. ; ordrng 1 W11434044 (Valve)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Ontario, NY 14519

James

Job Details: 08/18/2021

"Replaced terminal block and cord. Replaced blower wheel and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER , used 1 279320 (Terminal block) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Webster, NY 14580

James

Job Details: 08/18/2021

Unit not washing. Pump not running. Pump started functioning while testing harness to wash motor. Tested several times and unit is functioning. F6e4 error after repair. Recommend replacing pump. SC. 104.95 W11087376. 150. Sh. 15Labor. 106.75376.70 plus tax.

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Webster, NY 14580

James

Job Details: 08/18/2021

Replaced crisper shelf and icemaker. Icemaker cycled upon install.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Rochester, NY 14626

David

Job Details: 08/18/2021

The ice maker will not produce iceBecause it is failing to energize the fill valve. Ordering module ; ordrng 1 W10882923 (Ice maker) and 1 Sg (Sh)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14626

David

Job Details: 08/18/2021

Replaced lid due to broken hinge. Unit tested ok; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

AMANA REFRIGERATOR

Model DR32660BW

Near Rochester, NY 14612

David

Job Details: 08/18/2021

Replaced thermostat due to worn contacts. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW700DW

Near Rochester, NY 14616

David

Job Details: 08/18/2021

Maintenance check while servicing dryer

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Evan

Job Details: 08/18/2021

Customer stating that unit will not run full cycle. Discovered that lid lock is failing to actuate causing issue. Replaced lid lock and tested unit. Unit tested good; used 1 W11307244 (LATCH) from stock

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Rochester, NY 14621

Evan

Job Details: 08/18/2021

Customer stated that control panel will shut off randomly when making cycle selection and also the power button would not respond to commands. Keypad will need to be replaced to correct issue. Quote is as follows...W10911044 (UI) $250.00S&H $15.00 Labor $76.40 + Tax Customer is going to contact office when she would like to proceed with repair. Collecting service call fee for now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, NY 14613

David

Job Details: 08/18/2021

Edges on freezer door were sharp. Filed down sharp edges.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Spencerport, NY 14559

David

Job Details: 08/18/2021

Replaced gearcase due to worn shaft. Calibrated and tested ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Rochester, NY 14608

Evan

Job Details: 08/18/2021

Customer stated that unit would not operate ovens but burners were functioning. Found that safety on gas valve was never turned off causing issue. Once doing so was able to preheat both ovens. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Rochester, NY 14624

Evan

Job Details: 08/18/2021

Replacing control due unit displaying f6e3 code for CCU and MCU failing to communicate. Replaced control. Ran diagnostic cycle. Unit tested good

We serviced a

KENMORE DRYER

Model 11061082000

Near Rochester, NY 14618

Evan

Job Details: 08/18/2021

replacing motor due to original motor causing squealing noise while in use and causing unit not to tumble. Replaced motor tested unit. Unit tested good please email invoice of bill to Bigrolfo@gmail.com

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2745FQ1

Near Geneva, NY 14456

Dave

Job Details: 08/18/2021

"Replaced control, interface, cycle switch and jumper wire. Installed jumper wire in J2 slot . Tested unit in diagnostics and tested pay function. Working as expected. Calibrated unit and ran auto diagnostics Unit tested good."

We serviced a

KITCHENAID RANGE

Model EDEE

Near Clifton Springs, NY 14432

Dave

Job Details: 08/18/2021

Found thermal cracking in front right burner . Ordering new cooktop W10813359; rqstng P&A on 1 W10813359 (cooktop)

We serviced a

WHIRLPOOL REFRIGERATOR

Model LW10858417

Near Clifton Springs, NY 14432

Dave

Job Details: 08/18/2021

"Bins on right side of fresh food section wont sit in door due to door liner being bulged out, ordering door LW10858417; ordrng 1 LW10858417 (dor-fip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Newark, NY 14513

Dave

Job Details: 08/18/2021

Ice maker wont turn off. Bar had fallen off ice maker. Adjusted bar and reinstalled. Bar is now tightly in place and working as expected. Right fresh food door not shutting properly because lower right side of door where hinge goes is broken. Needs new door LW10413519. Was able to shim door hinge to shut properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Palmyra, NY 14522

Dave

Job Details: 08/18/2021

"F0E5 off load balance error code. Checked the basket and noticed hub felt lose. Removed hub, cleaned underneath hub and reinstalled making sure it was tight. Also when checking basket noticed left front of suspension was bad. Checked underneath unit and found a metal ant trap was stuck underneath guard for cam and belt and had been rubbing against it. Ordering suspension ; ordrng 1 W11130362 (suspension)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB02

Near Palmyra, NY 14522

Dave

Job Details: 08/18/2021

When the door is opened it swings fully opened by itself when not holding onto door. Tried leveling unit so door wouldnt move by itself when opened. Needed to add shim underneath right rear of unit. Leveled again. Door no longer swings open by itself when door is open.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW04

Near Palmyra, NY 14522

Dave

Job Details: 08/18/2021

"Replaced filter housing on bottom of unit. Did not put old filter back in unit due to being chewed up from trying to remove in the past. Checked water pressure at water dispenser and water was flowing very slowly. Checked valve going to refrigerator, closed and reopened valve.checked water again and its flowing like it should. Noticed ice stuck in ice maker. Cleared ice from ice maker. Cycled ice maker, it cycled and called for water. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Palmyra, NY 14522

Dave

Job Details: 08/18/2021

No error codes. Ran unit in auto diagnostics and observed in wash cycle upper and lower spray arms not rotating and holes blocked with debris. Cleaned debris from spray arms and tested unit. Arms now spraying and rotating properly. If problem persists spray arms W11101428 and W10448645.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near West Henrietta, NY 14586

Steve

Job Details: 08/18/2021

Replaced main control for light staying on all the time. The microwave tests good

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Steve

Job Details: 08/18/2021

On arrival the tenant stated the apartment drain was plugged last week when it flooded. The maintenance had repaired drain. Tested washer and it had no error codes and worked as expected during testing. The washer tests good.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14623

Steve

Job Details: 08/18/2021

Replaced main control for pump staying on. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11481108 CNTRL-ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDB02

Near Rochester, NY 14618

Steve

Job Details: 08/18/2021

WWGSI00FP1 Replaced freezer door for broken harness. The door checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Fairport, NY 14450

Steve

Job Details: 08/18/2021

Found compressor running but not cooling. Only one tube is frosting and the freezer is 35 degrees. The refrigerator has a low side leak. Quoting for evaporator. ; rqstng P&A on 1 WPW10239732 (Evaporator) and 1 WPW10143759 (Drier) and 2 W11506619 (Coupler)s and 1 W11506621 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Coupler) and 1 W10895716 (Coupler) and 1 W10896689 (Coupler) and 1 W11504415 (Coupler) and 1 W10897195 (Coupler) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Penfield, NY 14526

James

Job Details: 08/18/2021

Leds flickering and panel short cycling when trying to use keypad. Ran drain and spin. Need ui panel. ; ordrng 1 W10911043 (Iml)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS3

Near Penfield, NY 14526

Evan

Job Details: 08/18/2021

Replacing inlet cover due to original cover melting small hole in cover. Repacked cover. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, NY 14609

Evan

Job Details: 08/18/2021

Extracted rotor bolt due to bolt head breaking off inside of drive hub. Removed bolt. Replaced rotor cover and installed new rotor bolt. Unit tested good ; dspstn on spec-tagged invntry: 1 W11253212 SCREW

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Hamlin, NY 14464

David

Job Details: 08/18/2021

Replaced sump due to open wash motor. Unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Rochester, NY 14626

David

Job Details: 08/17/2021

Center shelf rail was bent preventing the proper installation of shelving. Adjusted rail . Unit tested ok

We serviced a

KENMORE REFRIGERATOR

Model 253.70313214

Near Nunda, NY 14517

Steve

Job Details: 08/17/2021

Ordering parts for personal use ; ordrng 1 5308000010 (Blade) and 1 241509402 (Fan)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Hamlin, NY 14464

David

Job Details: 08/17/2021

Replaced console due to no sound. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, NY 14618

Evan

Job Details: 08/17/2021

Customer stated the unit would not drain and was flashing error code. Discovered that drain pump impeller was seized due to framing nail getting caught inside pump. Removed nail and tested unit multiple times. Unit now spinning and draining as it should

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Rochester, NY 14616

James

Job Details: 08/17/2021

Replaced jazz board and rh gasket. Molded gasket with heat gun. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET and 1 WPW10503278 ADC - JAZZ

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Rochester, NY 14620

Evan

Job Details: 08/17/2021

Customer stating lid will not unlock. Found relay for lid lock is failing on control. Relay continually clicks but never actuates lock. Ordering control and latch ; ordrng 1 W11188527 (cntrl-elec) and 1 WPW10482836 (latch)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Hilton, NY 14468

David

Job Details: 08/17/2021

The transmission is leaking into the motor ordering great case and motor ; ordrng 1 W11455453 (Gear case) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)

We serviced a

KENMORE DRYER

Model 6800

Near Rochester, NY 14612

David

Job Details: 08/17/2021

"Dryer was making a noise during use due to a worn belt idler. Replaced idler and tested. ; used 1 279640 (Idler), and 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991B00M01

Near Hemlock, NY 14466

Steve

Job Details: 08/17/2021

"Found fresh food section evaporator frosted with no ice at all. Removed frost , replaced fan for not always running and replaced thermistor that was in harness kit with fan. Changed to daily defrost. ; used 1 W11033168 (Fan), and 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWC400XW2

Near Hemlock, NY 14466

Steve

Job Details: 08/17/2021

Found the pump is just vibrating and not pumping out water. The bearing is also getting a little loud. Quoted for pump repair. ; rqstng P&A on 1 W10276397 (Pump) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL FREEZER

Model WRS322FDAM04

Near Rochester, NY 14615

James

Job Details: 08/17/2021

LEDs off. Replaced ff and freezer LEDs and both turned on shortly after. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBS3

Near Rochester, NY 14615

James

Job Details: 08/17/2021

Glass broke when handle came off. Replaced glass and handle.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB06

Near Rochester, NY 14613

James

Job Details: 08/17/2021

Freezer frozen. Found frost in air diffuser. Defrosted freezer and replaced thermistor. Switched door hinges so door will self close ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW4A

Near Rochester, NY 14605

James

Job Details: 08/17/2021

Replaced gaskets and door bushings. Unit functions properly

We serviced a

AMANA DRYER

Model NED4655EW1

Near Irondequoit, NY 14609

James

Job Details: 08/17/2021

Clothes coming out damp and wrinkled. Checked vent to outside and had good airflow. Suspect washer not spinning out causing issue. Customer is to monitor for possible timer issue.

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Rochester, NY 14609

James

Job Details: 08/17/2021

"Unit locked closed. Replaced lid lock and verified operation. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14615

David

Job Details: 08/17/2021

Replaced damaged left freezer rail. Unit functioning normally.

We serviced a

WHIRLPOOL WASHER

Model LSR8433KQ0

Near Rochester, NY 14619

Evan

Job Details: 08/17/2021

Customer stated that unit is failing to agitate properly. Discovered that gear case has failed internally unit will not move drive shaft during agitation only spin. Gear case will need to be replaced. Customer does not want to proceed at this time. Collecting service call fee

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14621

Evan

Job Details: 08/17/2021

Customer is stating that unit is producing noise while in use. Discovered that left side roller was seized and would not spin. Replaced rollers using repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14623

Steve

Job Details: 08/17/2021

Tested washer and it is working as expected. Calibrated washer and the washer is working as expected. ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Pittsford, NY 14534

Steve

Job Details: 08/17/2021

"When pulling out the water filter a small amount of water comes out ont floor of housing. The housing does not leak while being used. Quoted for filter housing. ; rqstng P&A on 1 W11162041 (Filter housing), ordrng 1 Sh15 (Shipping)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Rochester, NY 14618

Steve

Job Details: 08/17/2021

Found water valve shorted causing no ice production. Ordering valve. Customer paid in full; ordrng 1 WPW10420083 (Valve) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Rochester, NY 14623

Steve

Job Details: 08/17/2021

The refigerator has no charge. Reschedule for sealed system tech. ; schdld next appmnt for 8/23 MON !

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near West Henrietta, NY 14586

Steve

Job Details: 08/17/2021

Replaced door seal for frayed seal that was causing heat to escape through door. The door tested good.

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Caledonia, NY 14423

Steve

Job Details: 08/17/2021

The drain stays on for extended period after wash is done. Made sure pressure part was clear. Possible main control fault. The main control is discontinued

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14626

David

Job Details: 08/17/2021

"Unit is loud due to a bad motor Mount ordering motor; ordrng 1 279827 (Motor) and 1 WP694089 (Blower), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

David

Job Details: 08/17/2021

Replaced hub and wash plate due to unit not spinning. Calibrated and tested ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14626

David

Job Details: 08/17/2021

"Found dishwasher is leaking through heater seals. Quoted 314.46 for heater. Customer will let us know when they are ready to proceed ; rqstng P&A on 1 W10703867 (Heater), ordrng 1 Sh, dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Brockport, NY 14420

David

Job Details: 08/17/2021

Customer still having defrost issue. Heater and thermistor testing ok. Ordering control; ordrng 1 W11382529 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Webster, NY 14580

Evan

Job Details: 08/17/2021

Customer stated that unit is failing to clean dishes. Checked for error codes. Unit was displaying code 4-3 for wash motor failure. Unit is filling and draining properly but never moving water through the cabinet. Replaced wash motor and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID COOKTOP

Model KFGU766VSS04

Near Webster, NY 14580

Evan

Job Details: 08/17/2021

Replacing spark module due to unit still producing beeping at random times when unit is not in use. Replaced module and tested allBurners and functions on cooktop. Customer to monitor and contact office if issue persists. Part covered under ATEC warranty

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HW4

Near Irondequoit, NY 14617

Dave

Job Details: 08/17/2021

Replaced door to unit due to being cracked. Unit tested good.

We serviced a

WHIRLPOOL OVEN

Model WFG535S0JS1

Near Rochester, NY 14625

Dave

Job Details: 08/17/2021

Bake and broil not lighting . Unit will spark but no signs of gas . Did not hear the gas valve open . Ordering gas valve and controls .; ordrng 1 W11162730 (module-spk) and 1 W11258611 (cntrl-elec) and 1 W11449506 (Gas valve)

We serviced a

KITCHENAID OVEN

Model KFGC500JPA01

Near Webster, NY 14580

Dave

Job Details: 08/17/2021

Oven sliding rack will hit the door when you pull the rack out . When it is in the lowest position . . Door is seated correctly and is opening at 90 degrees . Called techline SR 7731523289 techline is sending in product review . use and care guide W11177370b . Will have to wait for response ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY04

Near Fairport, NY 14450

Dave

Job Details: 08/17/2021

"Tested power at ice maker. Not receiving power. Checked connector under unit that leads to ice maker. Receiving 120volts at connector. Checked continuity for wiring harness in door. Neutral wire has no continuity. Examined wiring harness at bottom of door and found white, black and blue wires were broken. Used connector to reconnect wires. Ice maker cycled, and called for water. Unit tested good. Customer understands we cannot warranty repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS0

Near Pittsford, NY 14534

Dave

Job Details: 08/17/2021

"35 in freshfood and 5 in freezer . Tested defrost. Defrosting. Tested evap fan, tested good. Tested compressor, tested good. Tested damper, damper working. Checked frost pattern after defrost, good pattern after just a few minutes. Turned humidity control on. Thermistors were reading temps in diagnostics. lol gaskets are sealing well. Turned freezer temp down to -5 Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Victor, NY 14564

Dave

Job Details: 08/17/2021

"Ice bridging causing ice to not dispense consistently. Raised up front of unit to fix bridging and allowing ice to dispense as expected. Tested 3 way valve, tested good. Tested evap fan. Tested good with no noise. Allowed compressor to turn on by itself and no noises when running. Pulled unit out from wall. Could not find anything that could cause a noise. Noticed condenser hanging low and hitting floor causing noise. Placed foam under condenser. Not making noise any longer. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH02

Near Geneseo, NY 14454

Dave

Job Details: 08/17/2021

Frost build up on freezer back wall hitting evap fan making a lot of noise . Defrost is working . Evap fan is working . Checked 3 way valve and that is working correctly. Cleared frost and checked door gaskets all are sealing . Customer will monitor. Changed defrost mode to basic from adaptive. Unit tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KRBX109EWH00

Near Irondequoit, NY 14617

James

Job Details: 08/17/2021

"Unit running non stop and not cooling ff section. Evaporator frozen. Tested heater in diagnostics. Jazz board has failed. Called techline. 7731517390. Replaced jazz board and ran forced defrost. Warranty SC and labor. ; used 1 W10503278 (), and 1 Sh15 from stock"