We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM
Near Rochester, NY 14615
Zach L
Job Details:
06/13/2025
"Customer complaint that water dispenses warm at first, water dispenses at an angle, and water dispenser drips after use. No issues with water tank in fridge, water will dispense warm at first due to water sitting in line since last use. Adjusted and trimmed dispenser tubing to straighten water flow and reduce dripping"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Churchville, NY 14428
Ben H
Job Details:
06/13/2025
Unit would fill and power would get down to the wash pump but it would not turn on. I replaced the wash pump and tested unit and unit works correctly with no leaks
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14624
Ben H
Job Details:
06/13/2025
Customers complaint was the UI would not always register touch and sometimes the time would tick down too quickly. I put the unit into diagnostic mode and ran a UI key activation test in all of the buttons worked with no issues. I double checked all of the wire connections and made sure they were all secured correctly and I ran a diagnostic cycle to recalibrate the board and unit operates as it should with no issues
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Rochester, NY 14623
Ben H
Job Details:
06/13/2025
I found the water line to be frozen up not letting water get to the ice maker. I defrosted the line and ran a diagnostic test in the ice maker cycles correctly and fills. I also tested the ice tray thermister and that passed as well. I lowered the freezer temp down 1 setting to prevent future issues
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Henrietta, NY 14467
Ben H
Job Details:
06/13/2025
I found that one of these shock absorbers had fallen out of place and was not correctly absorbing is shock and vibrations. I corrected the position of the shock absorber and tested unit and unit runs correctly; dspstn on spec-tagged invntry: 2 W11316766 SHOCK
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Webster, NY 14580
Andres V
Job Details:
06/13/2025
"Replaced the burner assembly, put unit back together and tested unit is heating. I also did a bubble leak test at the gas line connections did not see any bubbles."
We serviced a
MAYTAG RANGE
Model MET8800FZ05
Near Webster, NY 14580
Andres V
Job Details:
06/13/2025
"I tested top oven at a 400 degree bake cycle, unit beeped like it was pre heated after about three minutes. Bake and broil element are working properly. Unit is having a communication error; ordrng 1 W11594154 (Control board) and 2 WP7430P044-60 (Temp sensor)s"
We serviced a
MAYTAG RANGE
Model MFGS4030RS0
Near Webster, NY 14580
Andres V
Job Details:
06/13/2025
Turned down flame burner for customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Macedon, NY 14502
Andres V
Job Details:
06/13/2025
Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Macedon, NY 14502
Andres V
Job Details:
06/13/2025
Inspected door before installing them found all door had scratches on them.; ordrng 1 W11483532 (Handle) and 1 W11449028 (Frzr door) and 1 W11449026 (RH door) and 1 W11610996 (LH door) and 1 W10909682 (Badge)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Farmington, NY 14425
Andres V
Job Details:
06/13/2025
Called techline sent pictures SR 7741769138 they then directed me to call safety team i called them and they told me to have customer call in. Safety Sr 7741707967
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Victor, NY 14564
Andres V
Job Details:
06/13/2025
Customer stated last week temps rose in the freezer but then went back down. I took off the back panel and saw a giant ice clump around the cap tube. Spoke to Zach and we believe its a restriction at the cap tube that will get pushed trough and then gets stuck.; ordrng 2 W11506635 (Process tube)s and 1 W11504436 (6/1.8) and 1 W11504433 (6/4) and 1 W11504416 (8.5/6) and 1 WPW10143759 (Dryer) and 1 W11504447 (5/1.8) and 1 W11504447 (6/5)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Newark, NY 14513
Andres V
Job Details:
06/11/2025
"This ticket was set up to collect payment from previous visit, no issues with unit."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Rochester, NY 14606
DeVaughn C
Job Details:
06/11/2025
"Customer reports unit makes excessive noise and movement when spinning, items need a secondary drain and spin cycle, and concerned there is more packing material inside the machine causing issues. No error codes stored. Contacted TechLine. TechLine agent suggested customer load machine, start normal cycle, then technician to cancel out normal cycle, run drain and spin to document quality. Completed all steps. No issues present. Machine seems to be running at peak performance, with video evidence. Showed customer the video. Customer pointed out specific 4 seconds in the video where the unit slows down after high speed spin, and is unhappy with the noise. Tech pointed out the tile floor, with no area rugs, which amplifies the normal noise. While customer was loading machine, they pointed out that the unit defaults to no spin. Customer states that could be the issue because they do not recall changing that setting. Suggested customer to activate spin, to ensure machine spins during cycles. Customer still concerned on why the default setting is no spin and states they will be conducting more research into the matter. No issues found at this time. SR: 7741756127"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Webster, NY 14580
Zach L
Job Details:
06/11/2025
"Compressor unable to start. Orion board supplying proper voltage, compressor windings test good. Compressor will hum and then turn off. Compressor seized, needs new compressor.; ordrng 1 W11592010 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11504420 (8x6) and 1 W11504445 (5x4) and 1 W11504448 (5x1.8) and 1 W11506635 (Process tube)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Scottsville, NY 14546
Ben H
Job Details:
06/11/2025
Customer states that the fridge portion of the unit has not worked in about 5 days but the freezer has had no issues. The fridge had started cooling this morning and was cold when I arrived but the customer says it was at room temperature for the past week. When I inspected the damper it opens and closes but it does so weakly indicating a potential problem with the damper so I ordered a new damper and a evap fan due to the cold air not reaching the FF section; ordrng 1 WPW10464673 (Evap fan) and 1 W11087463 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14615
DeVaughn C
Job Details:
06/11/2025
"Replaced suspension, then ran diagnostic test. Repair completed successfully."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, NY 14616
DeVaughn C
Job Details:
06/11/2025
"Customer reports unit will not function properly since running a clean washer cycle. Upon arrival, unit would not respond to functions and was stuck in the sensing cycle. Force reset the unit, then was able to enter diagnostic mode. No error code stored. Unit completed diagnostic test cycle with no issues after calibration. Suggested customer to monitor performance. Repair completed successfully."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Spencerport, NY 14559
Zach L
Job Details:
06/11/2025
"Condenser fan making excessive noise and not properly moving air, causing compressor to overheat. Needs new condenser fan. RC gasket torn, needs new gasket.; ordrng 1 W11574308 (Condenser fan) and 1 W10917313 (RC gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hilton, NY 14468
DeVaughn C
Job Details:
06/11/2025
Unit runs drain pump continuously when connected to power. Control board should be replaced per service pointer.; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hilton, NY 14468
DeVaughn C
Job Details:
06/11/2025
"Customer reports drain pump would turn on randomly, and unit would not finish cycles. Replaced control board per service pointer, then calibrated. Repair completed successfully."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, NY 14624
DeVaughn C
Job Details:
06/11/2025
"Customer concerned about clothes more wet than normal, and long run times. Disassembled unit, and inspected drain pump trap. Discovered items causing drain blockage. Removed items, then reset machine. Repair completed successfully."
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Rochester, NY 14624
DeVaughn C
Job Details:
06/11/2025
"Customer reports concern about thumping noise during use. Noise is present, but normal operating sounds. Conducted vent test, and inspected vent setup. Unit testing good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14623
Ben H
Job Details:
06/11/2025
The unit has a blown thermal fuse resulting in no power getting to the motor. I am out of thermal fuse truck stock so I ordered a fuse and rescheduled; ordrng 1 WP3392519 (Thermal fuse)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pittsford, NY 14534
Ben H
Job Details:
06/11/2025
I found the clutch was not properly plugged in resulting in basket reengagement failure. I properly plugged it in and tested the unit and it now works
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Pittsford, NY 14534
Ben H
Job Details:
06/11/2025
I replaced the door gasket and heated it up to ensure a good seal
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBLA
Near Penfield, NY 14526
Ben H
Job Details:
06/11/2025
I replaced the link that goes from the spring to the door on both sides of the door and the door now opens and closes correctly and to customers satisfaction; dspstn on spec-tagged invntry: 1 8194001 LINK
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Penfield, NY 14526
Ben H
Job Details:
06/11/2025
I replaced the sensor and now the unit drains properly and fills with water but it does not spray any water. The wash motor makes a humming noise but does not actually spray any water. Ordered new sump and motor ; ordrng 1 W11416362 (Sump and motor)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Fairport, NY 14450
Ben H
Job Details:
06/11/2025
Ordered new door assembly due to the handle being broken; ordrng 1 W10893433 (Door assembly)
We serviced a
WHIRLPOOL DRYER
Model wgd5800bw0
Near Canandaigua, NY 14424
Ben H
Job Details:
06/11/2025
"Unit has no heat and the igniter does not glow. Checked for voltage down at the igniter and did not get any. I found that the thermal fuse was blown so I replaced that and cleaned out the bottom of the unit and tested unit and it ignites right away; dspstn on spec-tagged invntry: 1 279311 IGNITOR , used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Newark, NY 14513
Andres V
Job Details:
06/11/2025
"Unit has off balance error code basket suspension seems weak, cam is also worn out causing a no spin. ; ordrng 1 W10528947 (Cam) and 1 W11130362 (Suspension rods) and 1 W10752283 (Wash plate)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Andres V
Job Details:
06/11/2025
Replaced control board unit starting a normal cycle
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS21
Near Geneva, NY 14456
Andres V
Job Details:
06/11/2025
Replaced the magnetron and tested unit got same result. Called techline and they stated that this is a 900watt microwave and the the results Im getting are normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Geneva, NY 14456
Andres V
Job Details:
06/11/2025
Unit has a F3E1 for pressure fault. Replaced control board and ran a diag cycle. Unit is working properly. S Code: S153EB.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Andres V
Job Details:
06/11/2025
"Replaced the control board, no water hookups here. I did plug unit into power and I did not hear the drain pump running."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Manchester, NY 14504
Andres V
Job Details:
06/11/2025
"Hot water connection was cross threaded causing leaks, replaced valve and installed water hoses. Unit no longer leaks"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Palmyra, NY 14522
Andres V
Job Details:
06/11/2025
"Checked power to unit at terminal block found unit is only getting half power. Checked it at the outlet, still only getting half power. Customer will need a electrician"
We serviced a
GE REFRIGERATOR
Model CYE22UELCDS
Near Webster, NY 14580
Zach L
Job Details:
06/11/2025
"Touch screen unresponsive, needs new UI; ordrng 1 WR55X34170 (Touch control)"
We serviced a
GE WASHER
Model HTW240ASK6WS
Near Rochester, NY 14610
Zach L
Job Details:
06/11/2025
"Measuring positive to neutral at outlet reads 0v. Both positive and neutral to ground measures 120v. Outlet has 2 positive connections, customer needs to contact electrician."
We serviced a
JENN AIR OVEN
Model JJW3830IL01
Near Pittsford, NY 14534
Zach L
Job Details:
06/11/2025
Replaced UI and tested components.
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Rochester, NY 14616
Zach L
Job Details:
06/11/2025
"Replaced gearcase, agitator, and clutch. Tested unit"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ11
Near Hilton, NY 14468
Zach L
Job Details:
06/11/2025
"Customer reports unit intermittently has too low temperatures in freezer, often down to -10 and occasionally to -15. Damper working properly, all components check good in service mode. Calibrated freezer thermistor. Ice buildup on bottom of freezer door. Self closing functional. Needs new gasket. Customer voiced concerns about shape of freezer door. Found door shape to be acceptable, concerns unwarranted.; ordrng 1 W10443320 (FZ Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB02
Near Henrietta, NY 14467
Ben H
Job Details:
06/10/2025
I put on the door gasket and heated it up to seal in the gaps
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Walworth, NY 14568
Andres V
Job Details:
06/10/2025
Replaced control board and tested unit. Unit is starting cycles now; dspstn on spec-tagged invntry: 1 W11462461 CONTROL
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rochester, NY 14606
DeVaughn C
Job Details:
06/10/2025
"Customer reports unit won't run. F9E1, F7E7 error codes stored. Cleared codes then ran diagnostic cycle. Unit would not drain in diagnostics. Discovered drain pump wiring disconnected from drain pump. Secured wiring, calibrated, then ran test. Repair completed successfully."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14620
DeVaughn C
Job Details:
06/10/2025
"Drain pump was running continuously when connected to power. Replaced control board, calibrated, then ran diagnostic cycle. Repair completed successfully."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ00
Near Rochester, NY 14616
Zach L
Job Details:
06/10/2025
"Equalizing time normal, no restriction. Pressurized with 250psi nitrogen, no leaks in system. Replaced drier and vacuumed to 500 microns. Recharged with 5.5oz of R134a. Replaced evaporator fan motor and blades.; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504424 COUPLER BR 8X1.8 , 1 W11504445 COUPLER BR 5X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , 1 WP2315549 EVAP FAN MOTOR , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG DISHWASHER
Model MVWB765FW3
Near Rochester, NY 14609
DeVaughn C
Job Details:
06/10/2025
"120 volts going to unit. The unit will not power on, nor respond to any functions at the user interface. Unit is full of water and lid is locked. Led light on control board is not illuminated when connected to power. Control board should be replaced.; ordrng 1 W11429620 (Control)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14626
DeVaughn C
Job Details:
06/10/2025
Replaced control and calibrated. Repair completed successfully.
We serviced a
GE DISHWASHER
Model GDP665SYNF5S
Near Irondequoit, NY 14622
DeVaughn C
Job Details:
06/10/2025
Replaced control board. Repair completed successfully..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Spencerport, NY 14559
Zach L
Job Details:
06/10/2025
Drain tube blocked. Cleared blockage and removed ice buildup from unit. Customer reports issue with ice maker is ice clumps and has trouble dispensing. Advised customer to empty ice bin or use ice more regularly to prevent clumping.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC136RBS00
Near Fairport, NY 14450
Andres V
Job Details:
06/10/2025
"Door switch was sticking in an open position causing light not to come on. Had a light switch, i replaced it. Light is now working ; used 1 W10847849 (Light switch (had extra one in my van)) from stock"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT700SBN4TS
Near Pittsford, NY 14534
Ben H
Job Details:
06/10/2025
Whenever the unit starts to spray water around it leaks out of the sump and motor. I ordered a new sump and a new motor; ordrng 1 WD19X25700 (Motor) and 1 WD19X28199 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Pittsford, NY 14534
Ben H
Job Details:
06/10/2025
Cleaned out the drain filter and ran a diagnostic cycle to calibrate board and test unit functions
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14607
Ben H
Job Details:
06/10/2025
Replaced ice maker and it started cycling immediately
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Henrietta, NY 14467
Ben H
Job Details:
06/10/2025
The customer says the unit did not have a leaking issue until we replaced the dispenser and sump pump. Due to the amount of visits and not finding any leak I replaced the sump pump and the dispenser due to the fact that there was not an issue until those were changed indicating something was wrong with those. Tested unit and could not find any leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canandaigua, NY 14424
Andres V
Job Details:
06/10/2025
Found the garbage disposal that dishwasher drains into the plug was not punched out. Punched out the plug and tested it. Unit is now draining.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Palmyra, NY 14522
Andres V
Job Details:
06/10/2025
"Unit has F3E1 error code for pressure fault. Theirs a S code S153EB for parts and labor repair, replaced control board and calibrated unit. started a normal cycle watched unit fill then advance to wash."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB02
Near Henrietta, NY 14467
Ben H
Job Details:
06/10/2025
I put on the door gasket and heated it up to seal in the gaps
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Walworth, NY 14568
Andres V
Job Details:
06/10/2025
"Replaced the sparsh UI, customer is to monitor the temperatures."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Macedon, NY 14502
Andres V
Job Details:
06/10/2025
"I replaced the UI but it was turning on and off, found theirs a broken wire in harness that will need replacing . ; ordrng 1 W11170612 (Side harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Henrietta, NY 14467
Ben H
Job Details:
06/10/2025
Customers complaint is that when she goes to run a cycle it does not advance past the sensing portion. Unit gives off a F0 E7 code clothes in the tub during clean washer cycle and when you power on the unit it gives a notification to run a clean washer cycle and the customer had just pushed start and started a clean washer cycle instead of a normal cycle. I showed the customer how to clear that message and avoid starting to clean washer cycle. Customer does not have internet or a smartphone so I suggested having a relative or someone she knows give her a hand updating the software of the unit as per the service bulletin
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fairport, NY 14450
Andres V
Job Details:
06/10/2025
"Customer had questions about starting process, explained its a two step process you have to either hit start button or move the knob to wake the washer then you can hit start again to start cycle"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Bloomfield, NY 14469
Ben H
Job Details:
06/10/2025
The lights on the UI were blanket all over the place and you couldn't get a cycle to start. I replaced the ACU board and now the lights stopped going haywire but the UI does not register any touch. Ordered new HDMI board; ordrng 1 W11675701 (Hmi)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14608
DeVaughn C
Job Details:
06/10/2025
Replaced board then tested. Repair completed successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14606
Zach L
Job Details:
06/10/2025
"Replaced ice maker, thermistor, and filter cover."
We serviced a
JENN AIR OVEN
Model JJW2830DS01
Near Webster, NY 14580
Zach L
Job Details:
06/10/2025
Replaced UI and tested all components in service mode
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
Zach L
Job Details:
06/10/2025
Replaced UI and ran forced defrost cycle.
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Rochester, NY 14623
Zach L
Job Details:
06/10/2025
"Electric stove, customer complaint is elements cycle on and off. Elements are cycling on and off as designed. Customer is experiencing issues when attempting to boil large pots of water. Placed small pot of water on stove, water reached rolling boil during visit. Stove performance is within design specifications, but does not meet customer's needs. Advised customer to contact customer service."
We serviced a
JENN AIR OVEN
Model JJW3830WB01
Near Rochester, NY 14623
Zach L
Job Details:
06/10/2025
"Temperatures in both ovens gradually rise over time, climbing well above set point. No error codes stored. No issues in diagnostic mode. Found that after preheating to correct temp, average temp does gradually increase. Temp sensors measure in range, issue with appliance manager. Appliance manager is discontinued.; rqstng P&A on 1 WPW10292566 (Appliance Manager (discontinued))"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VEP4
Near Pittsford, NY 14534
Zach L
Job Details:
06/10/2025
Replaced gaskets and freezer rails
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Hamlin, NY 14464
Zach L
Job Details:
06/09/2025
Replaced DSI board and tested. Unit lit on first try 3 consecutive attempts.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Rochester, NY 14615
DeVaughn C
Job Details:
06/09/2025
Unit does not heat. Discovered only 120 volts at terminal block. 240 volts required for unit to work properly. No repair needed at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Victor, NY 14564
Ben H
Job Details:
06/09/2025
Replaced control board and tested unit and unit works correctly
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Hamlin, NY 14464
Zach L
Job Details:
06/09/2025
Replaced DSI board and tested. Unit lit on first try 3 consecutive attempts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rochester, NY 14625
Andres V
Job Details:
06/09/2025
"Called customer spoke to them about issue, she was concerned about it running constantly. They said it is cooling properly. Explained unit needs to be a functional repair and theirs not much I can do if unit is at temp correct temps."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Penfield, NY 14526
Andres V
Job Details:
06/09/2025
"Part of display is missing, replaced UI plugged unit back in. Display is fully working now"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Rochester, NY 14605
DeVaughn C
Job Details:
06/09/2025
Customer states unit will not heat. Discovered lint blocking exhaust. Removed blockage. Unit testing good. ; used 1 8212545RP (HOSE-FILL 2PK) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Rochester, NY 14617
DeVaughn C
Job Details:
06/09/2025
"Replaced sump motor. F7E2 displayed immediately when diagnostic test is initiated. F1E2, FAE3, error codes also present. Control board should be replaced. ; ordrng 1 W11678270 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Farmington, NY 14425
Ben H
Job Details:
06/09/2025
Unit makes an intermittent high pitch squealing noise when spinning out at high speeds. Checked the belt on the unit and found that it was becoming loose and not gripping the cam very well causing the squealing noise. Ordered new belt; ordrng 1 W11239857 (Belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ1
Near Rochester, NY 14618
Ben H
Job Details:
06/09/2025
Unit would not register the push of the start button when you pushed it and it would randomly start up after a period of time. I replaced the control board with one provided by SquareTrade and tested unit and it now works properly
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Penfield, NY 14526
Andres V
Job Details:
06/09/2025
Customer was wondering why it vented out the top I Informed her that her kitchen must not have a wait to vent to the outside so that is the only option.
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW0
Near Brighton, NY 14620
Ben H
Job Details:
06/09/2025
Sr 7741733551 inner tub does not lift up to disengage the tub causing the UL error code. I tried to clean off the bearing and gear case but I could not remove the inner tub as it had welded to the gearcase. Unit would need a new inner and outer tub plus a gear case so customer is not going
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14624
Ben H
Job Details:
06/09/2025
One of the wheels on the bottom rack had fallen off and melted onto the element. I replaced the element and both sets of wheels on the back half of the rack. When doing the repair I noticed that the wheels on the front half of the rack we're starting to break as well. I showed that to the customer and they said they can swap the wheels out of we ship a set directly to them. I tested the unit to make sure there was no leaks and ordered the wheels to be shipped direct; ordrng 2 W10195416V (Wheel (SHIP DIRECT))s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Brighton, NY 14620
Zach L
Job Details:
06/09/2025
Refrigerator door gasket torn. Replaced gasket and heated into proper shape
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14606
Ben H
Job Details:
06/09/2025
Replaced control board and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Rochester, NY 14620
Zach L
Job Details:
06/09/2025
Replaced ice maker
We serviced a
KITCHENAID DISHWASHER
Model KUDL03ITSS2
Near Rochester, NY 14618
Zach L
Job Details:
06/09/2025
"Dispenser unable to consistently open, needs new dispenser; rqstng P&A on 1 WPW10199696 (Dispenser), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Palmyra, NY 14522
Andres V
Job Details:
06/09/2025
Found long fill error code. Took off cold water hose I noticed that the valve had debris is in. Cleaned it out and tested unit. Unit is filling better with cold water and advancing
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14623
Ben H
Job Details:
06/09/2025
"Unit has proper voltage coming into the machine. I tested all the fuses and the element and they all give a good continuity reading. I tested for power and power does not come out of the timer so I ordered a new timer; ordrng 1 W11685947 (Timer), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Rochester, NY 14612
DeVaughn C
Job Details:
06/09/2025
Detergent dispenser was not opening during cycles. Replaced detergent dispenser. Unit testing good.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Webster, NY 14580
Andres V
Job Details:
06/09/2025
Unit was unplugged and gas turned off when I arrived. I did a bubble test on the gas line connections didnt see anything. I did smell gas when unit initially started. Reccomend replacing burner assembly; ordrng 1 W11652257 (Burner assembly)
We serviced a
KITCHENAID MW-HOOD COMBO
Model KHMS155LSS4
Near Rochester, NY 14618
Zach L
Job Details:
06/09/2025
Transformer shorted. Part is discontinued. Unable to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14618
Zach L
Job Details:
06/09/2025
Unit not defrosting. Defrost functional in forced defrost. Control board not beginning defrost automatically. Replaced control board.; used 1 WPW10503278 (Jazz Board) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Caledonia, NY 14423
Ben H
Job Details:
06/09/2025
"Unit drains but it does not spin. Shift actuator does and move and lock onto the basket so I replaced the actuator and tested unit. There is also a crack in the softener dispenser so I ordered one to be shipped direct ; ordrng 1 8575076A (Softener dispenser (SHIP DIRECT)), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, NY 14450
Zach L
Job Details:
06/09/2025
Debris caught in water valve. Replaced valve and tested
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Rochester, NY 14606
DeVaughn C
Job Details:
06/09/2025
"Inner basket has excessive play, preventing unit from spinning properly. Inner basket and outer tub should be replaced. Inner basket has been discontinued. No further repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14617
Andres V
Job Details:
06/09/2025
"I replaced the control board, I started a normal cycle unit is working. I did Reccomend customer replaces breaker because of how many times its tripped"
We serviced a
WHIRLPOOL WASHER
Model GSL9365EZ0
Near Rochester, NY 14617
Andres V
Job Details:
06/09/2025
"Replaced Gearcase, spin tube, clutch and agitator. Tested all parts of cycle, unit is agitating and spinning properly now."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rochester, NY 14622
Andres V
Job Details:
06/09/2025
"Replaced the ACU and the Ui. I ran a diagnostic cycle successfully, i started a normal cycle unit did get past the 52min part and continued."