Service History 5 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Rochester, New York 14624

Trevor

Job Details: 12/23/2025

"Customer has the refrigerator in the garage and is complaining that it's not freezing correctly. Advise customer that this fridge is not garage ready I will not operate correctly below temperatures of 55 degrees. Customer couldn't provide any purchase receipt, says service call was made at store of purchase. Date noted is <6 mths."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, New York 14624

Trevor

Job Details: 12/23/2025

22002396 tech support case#.Light board has no output voltage. Replacement board needed. Dispenser board is faulty and not dispensing water correctly. ; ordrng 1 W11577100 (UI) and 1 W10804160 (Led board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near West Henrietta, New York 14586

Trevor

Job Details: 12/23/2025

Dishwasher getting a wash motor error. Disassembled motor and found a crack stator. Ordering a new motor assembly.; ordrng 1 W11612326 (Washer motor) and 1 WPW10538166 (Grommet) and 1 W10445975 (Clamps)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Rochester, New York 14623

Trevor

Job Details: 12/23/2025

Replaced worn or missing ice chute parts. The metal gearing at bottom of ice bucket has cracked in half. New bucket needed.; ordrng 1 W11759677 (Ice bucket)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ6

Near Farmington, New York 14425

Ben H

Job Details: 12/23/2025

I replaced the UI panel due to a torn gasket and tested unit and everything works properly

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near Fairport, New York 14450

Ben H

Job Details: 12/23/2025

I replaced the defective motor and tested the unit and it works properly; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Fairport, New York 14450

Ben H

Job Details: 12/23/2025

Because steamers complaint is that the Broil is not working properly. I tested the broiler at 500? and it got up to temperature correctly and cycled properly. I instructed the customer on proper ways to use the broiler and I adjusted a couple of the burner flames because they were too low

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW

Near Fairport, New York 14450

Ben H

Job Details: 12/23/2025

The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control and tested the unit and it runs properly ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Macedon, New York 14502

Ben H

Job Details: 12/23/2025

I replaced the Pantry UI due to intermittent DC shortage causing cooling issues. The customer

We serviced a

MAYTAG M/W OTR

Model MMV1175JZ00

Near Fairport, New York 14450

Ben H

Job Details: 12/23/2025

Case number 21937080. The customers complaint is that the unit had a burning electrical smell and a puff of smoke and after that the turn table would turn on whenever the door is opened. I found the lower interlock burnt out and the wires going to it were burned and fused together. I quoted the customer $320 for a new harness and interlock and the customer is not going to repair the unit

We serviced a

GENERAL ELECTRIC WASHER

Model GUD27ESSM1WW

Near Fairport, New York 14450

Ben H

Job Details: 12/23/2025

I replaced the broken belt and the unit now works properly

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS86S5SS

Near Canandaigua, New York 14424

Ben H

Job Details: 12/23/2025

The customers complaint is that the unit does not seem to get up to temp properly and they have uneven baking in convection and air fry mode. I found that the convection fan motor shaft was loose Causing the fan to hit part of the housing preventing it from reaching full speed and causing noise.I replaced the fan motor and showed the customer how to calibrate the unit for temp loss. The customer is to use and monitor the unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Rochester, New York 14607

Zach L

Job Details: 12/23/2025

Found blocked drain tube. Cleared drain tube and completed all checks listed in service pointer W11759048

We serviced a

WHIRLPOOL DRYER

Model NGD4655EW4

Near Webster, New York 14580

Zach L

Job Details: 12/23/2025

"Replaced motor and blower. No change. Found open thermal fuse. Replaced thermal fuse. Tested unit, all functions working properly.; used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Brockport, New York 14420

DeVaughn C

Job Details: 12/23/2025

Drain pump running continuously when connected to power. Pressure sensor in control board has failed. Replaced control board then calibrated. Repair successful. ; used 1 W11603810 (CNTRL- ELEC) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, New York 14464

DeVaughn C

Job Details: 12/23/2025

Customer reports unit is not adequately filling with water in bulky items cycle. No error codes stored. Ran test cycle with towels. Unit filled with water as it should. Requesting video evidence if problem occurs again.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Rochester, New York 14616

DeVaughn C

Job Details: 12/23/2025

"Replaced inverter board, then tested spin in diagnostics. Unit tested good, but audible click could be heard in standby. Replaced control board then calibrated. Repair successful."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Rochester, New York 14610

Andres V

Job Details: 12/23/2025

Wash pump not recirculating water. Unit will need new sump and pump; ordrng 1 W11416362 (Pump and sump)

We serviced a

KITCHENAID OVEN DOUBLE

Model KODC304ESS01

Near Rochester, New York 14610

Andres V

Job Details: 12/23/2025

Double job ; schdld next appmnt for 12/30 TUE !

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 12/23/2025

"Customer reports unit will not complete cycles. Ran test cycle, unit was shaking excessively. Discovered loose rotor bolt. Removed bolt, added thread locker, then calibrated. Repair complete."

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Rochester, New York 14609

Andres V

Job Details: 12/23/2025

Relays are not opening to send power to bake/broil elements. Unit will need Acu replaced.; ordrng 1 W11707155 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Pittsford, New York 14534

Trevor

Job Details: 12/23/2025

"Complaint that dishwasher leaking at front wasn't observed during visit, but evidence of soapy residue left on floor from previous leaks. Checked unit and found that the door wasn't closing squarely and the right side was rubbing against the frame. This would cause the door to warp and leak. Leveled the unit to ensure that the door closes squarely with the frame."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ05

Near Irondequoit, New York 14617

Zach L

Job Details: 12/23/2025

Replaced pan holder

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN2WW

Near Rochester, New York 14612

DeVaughn C

Job Details: 12/23/2025

"Bellow is ripped, causing water leak during usage. Bellow must be replaced. ; ordrng 1 WH05X29521 (Bellow) and 1 WH42X35099 (SOAP DISPENSER)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Fairport, New York 14450

Trevor

Job Details: 12/23/2025

Door is aligned okay. Customer was concerned that the door with the flipper wasn't closing on its own and had to be pushed closed. Advice customer that this is normal that the door with the flipper has to be pushed in order for The flipper mechanism to engage. Also customer is concerned that the door alarm isn't sounding even though the door is about 3 inches open. The door light also goes off indicating that the door is closed even though it's still open. The door switches are trigger sensitive and appear to not allow any tolerance for the door to indicate that the door is still open. Ordering new switches to see if that makes a difference.; ordrng 2 W11396033 (Door switch)s

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN3FS

Near Irondequoit, New York 14609

Trevor

Job Details: 12/23/2025

Installed new wash motor kit. Tested and dishwasher is working normally with no leaks.

We serviced a

WHIRLPOOL STACKED LAUNDRY

Model WET4024HW0

Near Rochester, New York 14609

Andres V

Job Details: 12/23/2025

Unit is located on the first floor customer had drain hose laying on ground so when unit is filling its also draining itself at the same time causing no fill error code. I adjusted the drain hose so it has a high point to prevent water from draining. Started a normal cycle unit is washing now.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW540ASP4WS

Near Rochester, New York 14616

Zach L

Job Details: 12/23/2025

Lid switch error stored. Unit unable to detect whether lid is open/closed. Needs new lid lock.; rqstng P&A on 1 WH08X37937 (Lid lock)

We serviced a

JENN AIR RANGE

Model JES1750ES1

Near Webster, New York 14580

Andres V

Job Details: 12/23/2025

"Replaced temp sensor tested unit. Unit is heating, customer is to bake something and see how it turns out."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Irondequoit, New York 14617

Andres V

Job Details: 12/23/2025

"Replaced the top spray arm and the door gasket. Started a normal cycle, unit is working properly"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, New York 14606

Andres V

Job Details: 12/23/2025

Unit works properly on diagnostic cycle and any other cycle except for the quick cycle. Unit will not spin at the end of cycle. Reccoemend replacing ACU and UI ; ordrng 1 W11550649 (ACU) and 1 W11325569 (Ui)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Rochester, New York 14609

Trevor

Job Details: 12/23/2025

Installed new control board. Calibrated oven 15 degrees+. Due to customer complaint that meats is taking too long to bake.

We serviced a

WHIRLPOOL RANGE

Model WFG520S0FS0

Near Rochester, New York 14613

Trevor

Job Details: 12/23/2025

Oven isn't lighting consistently and also shutting down before preset temp is reached and trying to restart. Display is also missing digts. Advise customer that knew spark module and spark harness is needed for the oven to light consistently.Customer decide to replace unit.

We serviced a

WHIRLPOOL DRYER

Model WED94HEAC0

Near Rochester, New York 14620

Andres V

Job Details: 12/23/2025

Took unit apart and cleaned out the inside the lint trap and housing. Put unit back together and tested it. Unit is working properly

We serviced a

MAYTAG WASHER

Model MGDC215EW2

Near Rochester, New York 14621

DeVaughn C

Job Details: 12/23/2025

"Installed door switch. Unit started, ran briefly, then caught fire. Discovered thermal event in wiring. Documented with techline and safety team. Safety team will reach out to customer then determine course of action."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, New York 14625

DeVaughn C

Job Details: 12/23/2025

"Customer reports unit makes excessive noise and vibration during spin cycle, items require drain and spin cycle. F3E2 error code stored. Unit makes excessive noise during agitation. Discovered failed slider assembly. Replaced slider, calibrated, then ran test cycle. Repair successful. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS25GYPJCFS

Near Rochester, New York 14626

Zach L

Job Details: 12/23/2025

"Unit showing leak error when attempting to dispense water. Found shorted wires at Ethernet connector for service tool. Short causing error, after adjusting wiring error cleared. Needs repair kit for connector.; ordrng 1 Wr55x32815 (Ethernet) and 2 Wx01x42746 (Bell connector)s and 1 Wr97x163 (Silicone)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rochester, New York 14607

Andres V

Job Details: 12/23/2025

Found loose wire connection at the terminal block. Rewired unit and tested. Unit is working properly.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSE23GYPFCFS

Near Rochester, New York 14606

Zach L

Job Details: 12/23/2025

Replaced control board. All functions working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Rochester, New York 14624

Trevor

Job Details: 12/23/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, New York 14624

Trevor

Job Details: 12/23/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near West Henrietta, New York 14586

Trevor

Job Details: 12/23/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Rochester, New York 14623

Trevor

Job Details: 12/23/2025

Replaced worn or missing ice chute parts. The metal gearing at bottom of ice bucket has cracked in half. New bucket needed.; ordrng 1 W11759677 (Ice bucket)

We serviced a

WHIRLPOOL OVEN

Model WFGS3530RS0

Near Rochester, New York 14609

Zach L

Job Details: 12/22/2025

Customer experiencing normal operation of oven. Informed customer gas turns on and off to control temperature.

We serviced a

WHIRLPOOL OVEN

Model JJW3430IM00

Near Fairport, New York 14450

Zach L

Job Details: 12/22/2025

Adhesive on board holding. No dirt or buildup on touch screen. Issue caused by failure of touch control. Customer declined repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Rochester, New York 14625

Zach L

Job Details: 12/22/2025

"Ice door sealing, ice fan operating, temps good. Found ice cube stuck to ice maker blocking bail arm. Removed stuck cube, ice maker immediately began to cycle. Successfully completed full harvest cycle and filled."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Rochester, New York 14625

Trevor

Job Details: 12/22/2025

Dryer is making a loud clunking noise due to a dislodged drum ring bearing and Worn drum roller.; ordrng 2 WPW10314173 (Support roller)s and 1 279441 (Bearing ring) and 1 W11035878 (Seal)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ3

Near Fairport, New York 14450

Trevor

Job Details: 12/22/2025

Swapped all dishwasher parts onto a new tub and tested. Dishwasher was running and draining normally.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMYFFS

Near Rochester, New York 14625

Andres V

Job Details: 12/22/2025

Replaced the freezer evaporator cover with fan. Unit no longer making noise.

We serviced a

KENMORE OVEN DOUBLE

Model ="790.49063402"

Near Webster, New York 14580

Andres V

Job Details: 12/22/2025

"Checked fuses on unit, both heating elements and wiring. I couldnt test unit with power because power cord isnt long enough for me to have unit out of cavity and connected to power. The ACU is NLA. I did mention to customer that their is refurbished controls board out there but we cannot warranty them."

We serviced a

CAFE REFRIGERATOR/TOP

Model CIP36NP2VBS1

Near Rochester, New York 14618

Trevor

Job Details: 12/22/2025

Customer is leaving and needs to reschedule service call.; schdld next appmnt for 1/6 TUE AM

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3330RZ01

Near Rochester, New York 14618

Zach L

Job Details: 12/22/2025

"Uninstalled microwave and fitted damper into place. Unable to secure damper due to gaps in drywall around vent, and misshapen vent. Made customer aware of issues with vent and wall, customer will address at later date. Reinstalled microwave and tested."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Henrietta, New York 14467

Ben H

Job Details: 12/22/2025

I replaced the motor and wire harness and tested the unit and it works properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Honeoye Falls, New York 14472

Ben H

Job Details: 12/22/2025

The customers complaint is that the unit does not dry the dishes. I found bad resistance at the heating element so I replaced that and tested the unit in the diagnostic mode theres no power going down to the heating element. The harness is good so I ordered a control board and thermostat; ordrng 1 W11305297 (Control) and 1 WPW10195091 (Thermostat)

We serviced a

GE REFRIGERATOR

Model CVE28DP2NBS1

Near Farmington, New York 14425

Ben H

Job Details: 12/22/2025

I replaced the damper and control boards and now the damper open properly and there is no communication error

We serviced a

KENMORE DRYER

Model ="110.75132412"

Near Rochester, New York 14618

DeVaughn C

Job Details: 12/22/2025

Customer reports unit tumbles slow with heavier loads. Unable to replicate exact issue. Discovered worn drive belt. Installed dryer repair kit then tested. Repair successful. ; used 1 4392065 (REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14605

DeVaughn C

Job Details: 12/22/2025

"Replaced gearcase, outer tub and inner basket. Agitator screw and cap must also be replaced. ; ordrng 1 W11205050 (Cap) and 1 W10752187 (Screw), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM"

We serviced a

WHIRLPOOL DRYER

Model WGD5720RR0

Near Rochester, New York 14623

DeVaughn C

Job Details: 12/22/2025

"Customer states unit makes squeaking noise during use. Unable to recreate noise. Discovered roller severely worn. Installed dryer repair kit. Unit testing good. ; used 1 4392067 (REPAIR KIT), and 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Rochester, New York 14626

Zach L

Job Details: 12/22/2025

Pressures measured -27 on low side and 42 on high side. Extremely slow equalization time. Partial restriction in cap tube. Needs restriction cleared and drier replaced.; ordrng 3 W11506621 (6x6)s and 1 W11506635 (Process tube) and 1 W10898079 (Emory cloth) and 1 W11109499 (Drier) and 2 W11506623 (5x5)s and 1 W11504448 (5x1.8)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Irondequoit, New York 14617

Andres V

Job Details: 12/22/2025

Checked error codes did not find any. Tested unit on a diag cycle unit is working properly.

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Rochester, New York 14606

DeVaughn C

Job Details: 12/22/2025

"Customer reports unit leaks during use. Discovered lint trap on drain hose was full of lint, causing exit water to escape out the sink. Also discovered slow leak on hot water line. Unit testing good."

We serviced a

GENERAL ELECTRIC RANGE

Model JB655SKBSS

Near Farmington, New York 14425

Ben H

Job Details: 12/22/2025

The inner glass door of the unit was shattered so I replaced it with one provided by square trade

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Rochester, New York 14612

Andres V

Job Details: 12/22/2025

Unit not draining caused by broken drain pump harness wire. Unit will need harness replaced. ; ordrng 1 W11643701 (Lower harness)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW3

Near Hilton, New York 14468

Andres V

Job Details: 12/22/2025

"Unit did have f7e1 error code stored for tachometer missing, I was able to do a diagnostic cycle and start a normal cycle as well with no error. Could not duplicate issue customer is to keep using unit and monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Brockport, New York 14420

Andres V

Job Details: 12/22/2025

Customer not happy with drip after getting water. I explained we can try replacing door but not sure if it will make a difference because of where the hose is positioned. ; ordrng 1 W11790438 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB11

Near Rochester, New York 14624

Zach L

Job Details: 12/22/2025

"Housing damaged, door does not pop filter out as intended. Needs new filter housing.; ordrng 1 W11172791 (Filter housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Fairport, New York 14450

Zach L

Job Details: 12/18/2025

"Replaced water lines. No change. Removed water connection from refrigerator and checked flow from plumbing. Water pressure weak from plumbing line. Unable to access piercing valve to check, valve is above ceiling in finished basement. Advised customer to contact plumber."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPV0DS

Near Pittsford, New York 14534

Zach L

Job Details: 12/18/2025

"Replaced UI and tested sensor dry cycle. Ran for approximately 20 mins, did not turn on blower or compressor. Contacted techline. While on call with techline, ran service test for heat pump system, time dry, and sensor dry all successfully. Unable to determine why components did not activate during initial test cycle, unit did work when testing with tech support."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Rochester, New York 14620

Zach L

Job Details: 12/18/2025

"Customer experiencing soft ice cream. Freezer set to minimum and refrigerator set below recommended setting. Checked evaporator, unit had just finished defrost cycle. Waited, unit did develop full frost pattern within 15 minutes. No issues with sealed system, all fans working properly. Advised customer adjust to colder settings."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSE23GYPFCFS

Near Rochester, New York 14606

Zach L

Job Details: 12/18/2025

"Cycle history shows issue has not been present since last visit. Unit working properly during visit. Suspect sticking defrost relay on control board to be cause of issue. Control board ordered for visit is packaged incorrectly, wrong part. Reordering control board.; ordrng 1 WR55X40446 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rochester, New York 14606

Zach L

Job Details: 12/18/2025

"Ice maker unable to harvest. Replaced ice maker. New ice maker arrived not in home position. Advised customer to monitor, part may be bad."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 12/18/2025

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Penfield, New York 14526

Andres V

Job Details: 12/18/2025

"Door hinge was not closing all the way causing door to not close. Hinge was slightly bent, I put hinge back in place and door now closes."

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near Fairport, New York 14450

Ben H

Job Details: 12/18/2025

"I replaced the motor and wheel and I put on a repair kit due to locked up roller wheels and tested the unit and it still doesnt start so I checked the Centrifugal switch on the new motor and it does not move properly so the unit will need a new motor; ordrng 1 279827 (Motor), dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 4392065 (REPAIR KIT) from stock"

We serviced a

GE DISHWASHER

Model GDT650SYV1FS

Near Rochester, New York 14607

Zach L

Job Details: 12/18/2025

"Found door gasket installed backwards. Installed gasket properly and tested. Unit still leaking from seal, and damage to lower spray arm causing waves to flood over front lip of tub.; ordrng 1 WD08X23477 (Door gasket) and 1 WD22X33499 (Lower spray arm)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SGV0WW

Near Fairport, New York 14450

Ben H

Job Details: 12/18/2025

"The customers complaint was that the unit is leaking out the door. When I Tested the unit it was dripping from the corners so I replaced the tub gasket with one provided by square trade and tested the unit again and it was still leaking when the lower spray arm was spraying so The unit will need a lower spray arm and inner door panel for the bottom gasket ; ordrng 1 WD22X33499 (Lower spray arm) and 1 WD27X30353 (Inner door), used 1 WD08X23477 (Gasket) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 12/18/2025

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Henrietta, New York 14467

Trevor

Job Details: 12/18/2025

Installed new lid lock assembly. Tested okay.

We serviced a

GENERAL ELECTRIC REFRIG/SIDE-BY-S

Model GSE25GYPHCFS

Near Henrietta, New York 14467

Trevor

Job Details: 12/18/2025

Installed new water line and connectors to prevent further leaking. Also applied sealant around joint connection to tank.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RPS00

Near Fairport, New York 14450

Ben H

Job Details: 12/18/2025

Customers complaint is that the unit was freezing some items in the back of the ff section. I tested the unit in diagnostic mode and the damper opens and closes correctly and the fresh food thermistor Is reading properly. The fresh food section was a little bit colder than the set temperature so I calibrated the temperature of 4? and Informed the customer that the air will be colder in the back where the damper opens and to try lot to load a lot of items up around it. Customer is to use and monitor

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

Andres V

Job Details: 12/18/2025

"Unit had F3E1 for pressure fault. I replaced the control board, started a normal cycle. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDP715SYV1FS

Near Webster, New York 14580

Andres V

Job Details: 12/18/2025

Right rack side rail is bent and cannot be pulled out or pushed in without coming off track. ; ordrng 1 WD01X32858 (Third rack assem) and 1 WD27X22350 (RH rail) and 1 WD01X32859 (Third rack brace mount)

We serviced a

JENN AIR RANGE

Model JES1750ES1

Near Webster, New York 14580

Andres V

Job Details: 12/18/2025

"I set unit to a 350 degree bake cycle. Unit got up to temp but when it cycles it will not turn back on. I compared temps from the temp to my thermal couple, unit was stating that it was at 350 when it was at 300 degrees. ; ordrng 1 W10833885 (Temp sensor)"

We serviced a

KITCHENAID OVEN-MW COMBO

Model KOCE500ESS09

Near Webster, New York 14580

Andres V

Job Details: 12/18/2025

Replaced light bulb. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Victor, New York 14564

Trevor

Job Details: 12/18/2025

Spoke to customer to follow-up as planned. She says that she hasn't had any issue with the washer since we spoke last. She wants to cancel the service call for today.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Irondequoit, New York 14617

Andres V

Job Details: 12/18/2025

Replaced left side rack adjuster. Customer wanted other adjuster to have as a spare. Rack is working properly. ; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER

We serviced a

KENMORE WASHER

Model ="110.45088400"

Near Rochester, New York 14618

DeVaughn C

Job Details: 12/18/2025

Customer reports HF error code. Started diagnostic cycle. HF code present when filling with water. Pressure sensor failed and should be replaced. ; ordrng 1 WPW10514214 (Pressure sensor)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Rochester, New York 14618

Trevor

Job Details: 12/18/2025

Dishwasher is getting a f8e4 error code indicating a leak. Cleared out water from sensor and ran dishwasher again. After running unit for several minutes no evidence of leaking was observed. Advice customer to avoid blockage of the spray arms which could be at the possible cause of the leak.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Brighton, New York 14610

Zach L

Job Details: 12/18/2025

Sound customer hears is R600 compressor. Sound is normal operation. Advised customer R600 compressors are louder than older models.

We serviced a

GENERAL ELECTRIC WASHER

Model GUD27ESSM1WW

Near Fairport, New York 14450

Ben H

Job Details: 12/18/2025

The customers complaint is that the unit is not draining out all the way. I found the drive belt was loose and slipping off and not spinning out properly. The unit will need a new belt; ordrng 1 WE12X27300 (Belt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW4

Near Rochester, New York 14607

Trevor

Job Details: 12/18/2025

Dishwasher isn't powering on due to loose and burned out power connection. Remove burn section of wiring and reconnected wires with new wire nut. Dishwasher tested and is working normally.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ6

Near Farmington, New York 14425

Ben H

Job Details: 12/18/2025

I replaced the front left burner for ignition issues. I went to replace the panel for the ripped gasket and found that I had been given the wrong part so I ordered the correct one I am scheduled to work; ordrng 1 W11339755 (Panel) and 1 W11339755 (Panel)

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60GBSR1W

Near Webster, New York 14580

DeVaughn C

Job Details: 12/18/2025

"Unit will not heat. 120v going to ignitor, but will not glow. No continuity across ignitor. Ignitor must be replaced. ; ordrng 1 WE4M449 (Ignitor)"

We serviced a

MAYTAG WASHER

Model MGDC215EW2

Near Rochester, New York 14621

DeVaughn C

Job Details: 12/18/2025

Unit will not run. Door switch has failed and should be replaced. ; ordrng 1 WP3406107 (Door Switch)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Rochester, New York 14609

Trevor

Job Details: 12/18/2025

Shipped the wrong board with different part number. Need to reorder part.; schdld next appmnt for 12/23 TUE !

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ3

Near Rochester, New York 14621

DeVaughn C

Job Details: 12/18/2025

"Replaced cord, and start button assembly. Repair successful."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKBL17

Near Rochester, New York 14611

Trevor

Job Details: 12/18/2025

Customer defrosted unit and now parts could be thoroughly checked. Defrost heater checked okay. Thermostat gave erratic readings. Installed new thermostat and control board to resolve no defrost issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Irondequoit, New York 14617

Andres V

Job Details: 12/18/2025

"Clips on the spray arm broke off so cannot stay in place, customer also pointed out the door gasket is deteriorating unit will need new gasket. ; ordrng 1 WPW10317197 (Spray arm) and 1 W11768590 (Gasket)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Canandaigua, New York 14424

Ben H

Job Details: 12/18/2025

The customers complaint is that the unit Is giving an F8 E4 error code and will not operate. I found water in the drip pan setting off the float switch. I emptied the drip pan and tested the unit for 30 minutes and didnt see any leaks. I inspected the tub gasket and found some deformation in it likely causing the issue so I replaced the gasket and tested the unit and it operates properly. Customer is to use and monitor ; used 1 W11483553 (GASKET) from stock

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Rochester, New York 14623

Trevor

Job Details: 12/18/2025

Install new console assembly. Tested and dryer is responding and functions are working normally.