Service History 5 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 02/09/2023

"Customer stated dishwasher not draining. Checked and found no codes. Ran diagnostic cycle, all functions as expected besides water not draining. Found new garbage disposal still had tab. Removed and tested. Dishwasher checks good."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Churchville, NY 14428

Jeremy

Job Details: 02/09/2023

Replaced console for intermittently shutting off after starting a cycle. Unit checks good.

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/09/2023

Customer stated bake not working. Checked and found heating element has no continuity. Range needs new bake element W10779716. They want to hold off on getting new element are thinking about replacing stove.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Rochester, NY 14626

Andres

Job Details: 02/09/2023

Customer stated that unit sometimes will not turn on and also it is not washing clothes properly. I diagnosed unit checked error codes but did not find any. Also checked for anything unusual underneath machine but I did not see anything. Customer seems to be having an issue with control. Ordering new ACU. ; ordrng 1 W11608058 (Control board)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14615

Andres

Job Details: 02/09/2023

"Replaced suspension rods and tested unit but was still getting same result. I called Dave to ask what else could be going on. He reccomended replacing tub, tub ring and board. ; ordrng 1 W11172199 (Basket) and 1 W11608056 (Control) and 1 W11550886 (Tub ring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ02

Near Pittsford, NY 14534

Jeremy

Job Details: 02/09/2023

Unit is not defrosting. Ran test 13 and found no voltage to heater. Verified no voltage at control board to heater. Ordering control.; ordrng 1 W11196400 (Control) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/09/2023

"Customer stated unit making a loud squeaking noise. Checked and found no error codes, squeaking starts 1 minute into normal cycle. Took cam and belt off and tested unit is still squeaking. Ordering Gearcase W11449840, Cam W10721967, and belt W11239857.; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Cam), dspstn on spec-tagged invntry: 1 W11239857 BELT"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Hilton, NY 14468

Dave L

Job Details: 02/09/2023

Replaced Ignitor and Dsi control due to intermittent ignition issue. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Brockport, NY 14420

Dave L

Job Details: 02/09/2023

"The control looses power when energizing the motor circuit. Checked harness connections and ruled out actuator and capacitor. Ordering control. ; ordrng 1 W11603811 (Control), used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DCWTW8500DC5

Near Brockport, NY 14420

Dave L

Job Details: 02/09/2023

Replaced lid lock due to lid lock error.Tested in diagnostics. Tests ok.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Brockport, NY 14420

Dave L

Job Details: 02/09/2023

Replaced dual element infanate switch that would not cycle off. Tests ok. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB950YW0

Near Rochester, NY 14610

Andres

Job Details: 02/09/2023

Customer stated that unit was making loud noise when in a spin cycle. I diagnosed unit found it was the bearing making the noise. I gave a customer a quote for repair but they have chose to invest in a new washer. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

We serviced a

WHIRLPOOL WASHER

Model NTC3500FW00

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/09/2023

Replaced out of balance switch. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14626

Dave L

Job Details: 02/09/2023

Us timer is concerned with a chemical taste and odor in the ice bin and cubes. Verified that a new braided steel line was installed and is causing the issue. Went over w10535152 with the customer and recommended having a copper water supply line installed in place of the braided steel line.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFWO

Near Rochester, NY 14612

Dave L

Job Details: 02/09/2023

Customer is intermittently getting a long drain error. Found blockage at pressure hole on tub. Cleaned pressure trap and pump housing. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Rochester, NY 14626

Dave L

Job Details: 02/09/2023

Found backed out connector to compressor inverter. Repaired pins. Compressor started and began to cool. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Caledonia, NY 14423

Dave L

Job Details: 02/09/2023

Found unit with no refrigerant. Charged unit with 140pounds of nitrogen. Covered evaporator and all tubing with soap bubbles no leak detected. Documented with techline as non repairable. SR7735693084; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFE4

Near Rochester, NY 14610

Andres

Job Details: 02/09/2023

Customer stated that unit was not washing dishes properly. I diagnosed unit and found spray arms were clogged with food. I was able to use pick tool to get debris out. I used clear door to test unit out to make sure it was spraying correctly and spinning.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/09/2023

"Unit has faulty suspension causing unit to get out of balance. Replaced suspension, unit checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXBL8

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/09/2023

"Customer stated she was finding water spots on the floor, not always near or around dishwasher. Checked and found F5E1,F10E1. Ran diagnostic cycle, no leaks, all operations as expected. Dishwasher checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWB2

Near Rochester, NY 14609

Andres

Job Details: 02/09/2023

Customer stated UI stopped working mid cycle. I diagnosed unit found that UI was getting voltage but fuse was blown. I replaced the fuse and unit turned back on and is responding to commands now. ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Irondequoit, NY 14622

Andres

Job Details: 02/09/2023

Customer stated unit did not spin out clothes properly and also heard a noise. I diagnosed unit did not find any error codes stored. When I ran the diagnostic cycle unit ran correctly and could not duplicate noise. I looked underneath unit and found oil coming from gearcase. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10902814 (Washplate)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rochester, NY 14617

Andres

Job Details: 02/09/2023

Customer stated she had alot of condensation build up and also water leaking underneath. I diagnosed unit found that theirs a service pointer for this issue that calls for a new tub ring that has slits in it so water doesn't splash off it and leak. Ordering new tub ring. ; ordrng 1 W11590590 (Tub ring)

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Rochester, NY 14608

Andres

Job Details: 02/09/2023

Customer stated door gasket was falling off. I put gasket back in place and made sure it went into crevis.

We serviced a

AMANA MICROWAVE

Model ACO1860AS

Near Rochester, NY 14617

James

Job Details: 02/09/2023

Replaced mag and diode. Tested unit and verified operation. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Webster, NY 14580

James

Job Details: 02/09/2023

Ice bin stuck. No ice. Cycled icemaker in Diagnostics. Set freezer to 0. Customer is to monitor. If problem persists order bin and icemaker. ; ordrng 1 W (Icemaker) and 1 Sh15 and 1 W (Bin)

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Webster, NY 14580

James

Job Details: 02/09/2023

Replaced control and ui. Tested delicate cycle and unit senses properly. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

James

Job Details: 02/09/2023

Unit was down to 30 in ff section. Everything passed in Diagnostics. Set ff to 38. Pre order damper. Will reevaluate on return. ; schdld next appmnt for 2/15 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Webster, NY 14580

James

Job Details: 02/09/2023

Replaced evap and tested. Unit held 140psi for 15 minutes and held 370 microns. Unit cooling when turned on.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14607

Andres

Job Details: 02/08/2023

Customer stated the previous company did the same thing we did and they had the same issue. I went back and noticed that the legs were not lowered so unit was leaning forward. I lowered legs so unit leans back more and water does not go over lip into tray.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Spencerport, NY 14559

Dave L

Job Details: 02/08/2023

"Replaced door , gaskets, and control. Tests ok; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, NY 14420

Dave L

Job Details: 02/08/2023

Replaced broken water valve. Tested ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, NY 14619

Dave L

Job Details: 02/08/2023

"Customer was not home. I was able to reach them via phone to pre order the UI and reschedule. Customer to provide POP on return visit UI is non responsive. Ordering UI; ordrng 1 W11414079 (UI), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Rochester, NY 14610

Dave L

Job Details: 02/08/2023

Found unit running without the evaporator fan. Removed evap cover. Tested voltage at fan. 119vac to fanMotor. Ordering fan; ordrng 1 WP2315539 (Fan)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC7HW

Near Pittsford, NY 14534

Jeremy

Job Details: 02/08/2023

Replaced UI for error code and unresponsiveness. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Dave L

Job Details: 02/08/2023

Repaired evaporator. Compressor with not start. Ordering another compressor ; ordrng 1 W11592010 (Compressor)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ03

Near Brighton, NY 14610

James

Job Details: 02/08/2023

"Unit still 44 degrees in ff section. Opened up air Tower vents, ordering ui and air tower. ; ordrng 1 W11655736 (Ui) and 1 WPW10356895 (Air tower)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14610

Jeremy

Job Details: 02/08/2023

Receptacle for dryer is not wired correctly and voltage is being supplied on neutral wire. Customer contacting electrician to correct issue.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Penfield, NY 14526

Jeremy

Job Details: 02/08/2023

Lower rack rollers are faulty and unit is leaking from seal on sump. Quoted for sump and roller replacement. Customer needs time to consider repair or replacing unit. ; rqstng P&A on 1 WPW10605057 (Sump and Motor) and 1 Sh15 (Shipping)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB1

Near Pittsford, NY 14534

Jeremy

Job Details: 02/08/2023

Replaced Icemaker for broken auger. Unit checks good.

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Rochester, NY 14624

Jeremy

Job Details: 02/08/2023

Oven is slow to preheat. Found corrosion on ignitor and faulty DSI board. Replaced ignitor and DSI board. Unit preheated to 350 degrees under 15 minutes. Unit checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Clifton Springs, NY 14432

Josh Henchen

Job Details: 02/08/2023

"Customer stated washer shut off in middle of cycle. Checked and found F0E3,F8E1. Ran diagnostic cycle all functions as expected, Ran rinse and spin, all functions as expected. Ran normal wash all functions as expected. Customer will monitor and record if issue occurs again, could not mimic complaint. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14624

Jeremy

Job Details: 02/08/2023

Upper spray arm is hitting rear part of manifold and getting stuck. Ordering spray arm and manifold. Customer to provide proof of purchase on return visit.; ordrng 1 WPW10340542 (Manifold) and 1 WPW10448645 (Spray arm)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14621

Dave L

Job Details: 02/08/2023

"Customer states that unit was making a strange noise. Ran auto test to observer functions. Tub is severely out of round and has damaged the gear case. Ordering tub and gear case; ordrng 1 W11172199 (Tub) and 1 W11454372 (Gear case), dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER"

We serviced a

SAMSUNG DRYER

Model DV431AEPXAA

Near Rochester, NY 14625

James

Job Details: 02/08/2023

Unit not heating. Element tested open. Replaced duct assembly and greased rollers. If noise comes back order repair kit. ; used 1 Sh15 from stock

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14621

Dave L

Job Details: 02/08/2023

The washer will not complete cycles because the drain is installed on the floor and drains out before the unit has a chance to fill. Pics attached. The customer needs to have a proper stand pipe installed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS 0

Near Rochester, NY 14612

Dave L

Job Details: 02/08/2023

"Wash motor is seized. Ordering sump; ordrng 1 W11416362 (Sump), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ01

Near Ontario, NY 14519

Andres

Job Details: 02/08/2023

Customer stated that unit was making a rattling noise. I diagnosed unit heard noise coming from the back. I took off back panel and noise stopped. I readjusted the panel and pushed unit back into cavity. I did not hear any noises anymore and asked customer if he heard anything as well and he did not. ; dspstn on spec-tagged invntry: 1 W11334745 MOTOR-EVAP

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Webster, NY 14580

Andres

Job Details: 02/08/2023

Customer stated she put unit into a drain and spin cycle and at the end cycle started all over again. I diagnosed unit but could not duplicate issue. I ran a diagnostic cycle properly and found an error code for pressure system fault. I started a normal cycle to make sure unit stopped putting water in the basket correctly. Customer is to monitor unit. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

KITCHENAID OVEN

Model KSDB900ESS1

Near Webster, NY 14580

James

Job Details: 02/08/2023

Replaced cooling fan and tested. One year warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, NY 14519

Andres

Job Details: 02/08/2023

Customer stated that after she called plumber out water would dispense but was not making ice. I diagnosed unit found the tube that feeds water to ice maker was frozen. I used steamer to clear it out then cycled it. Unit called for water and filled properly.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Webster, NY 14580

James

Job Details: 02/08/2023

"5 year parts and laborGearcase has worn bearing. Replaced gearcase and slider. Calibrated and tested. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE , used 1 W10734521 (Slider) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14622

Andres

Job Details: 02/08/2023

"I replaced the gearcase, rotor, slider and wash plate. I calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

WHIRLPOOL WASHER

Model WDT730PAHZ0

Near Rochester, NY 14626

Andres

Job Details: 02/08/2023

"Replaced the motor on unit. Put unit back together and tested it, unit does not leak and is working properly."

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC2

Near Webster, NY 14580

James

Job Details: 02/08/2023

Dispenser was broken out of boxReplaced bellows and updated software. ; ordrng 1 W11524106 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Penfield, NY 14526

James

Job Details: 02/08/2023

Unit not making ice. Fill tube frozen. Defrosted fill tube and cycled successfully. If problem persists replace valve and icemaker.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lyons, NY 14489

Josh Henchen

Job Details: 02/08/2023

"Customer stated washer not agitating. Checked and found F7E, tan diagnostic cycle and found Capacitor not working properly. Replaced and tested, agitating correctly, all operations as expected. Washer checks good.; used 1 W11428524 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WED4815EW

Near Auburn, NY 13021

Josh Henchen

Job Details: 02/08/2023

Unit Not in store to get diagnosed.

We serviced a

WHIRLPOOL WASHER

Model WED4815EW1

Near Auburn, NY 13021

Josh Henchen

Job Details: 02/08/2023

"Customer stated dryer not heating. Checked and found Continuity at Heating element, high limit and thermal fuse all check good. Hook dryer up and ran high temp, dryer operates as expected. Dryer checks good."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Auburn, NY 13021

Josh Henchen

Job Details: 02/08/2023

"Customer stated dryer not heating. Checked and found neutral on terminal block had fallen down, reattached everything properly. Found dryer on air fluff, switched to high heat, dryer functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW08

Near Seneca Falls, NY 13148

Josh Henchen

Job Details: 02/08/2023

"Replaced microcomputer due to light bulb not working. Tested light, operates as expected. Microwave checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS2

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/08/2023

"Replaced thermistor due to freezer Temps and fresh food Temps not aligning with settings. Tested unit, all functions check good. Refrigerator checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Scottsville, NY 14546

Jeremy

Job Details: 02/08/2023

LED module in fresh food section is dim. Ordering LED module.; ordrng 1 W11043011 (LED module)

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Rochester, NY 14621

Andres

Job Details: 02/08/2023

Replaced the UI. Tested unit. Unit turns on and is working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Brockport, NY 14420

Dave L

Job Details: 02/08/2023

Replaced open wash motor due to unit not cleaning. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

Andres

Job Details: 02/08/2023

Replaced the evap fan motor. Turned cooling back on unit is now working properly.

We serviced a

JENN AIR MICROWAVE

Model JMC2427DS00

Near Baldwinsville, NY 13027

Chuck

Job Details: 02/08/2023

Customer canceled on microwave

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/08/2023

"Customer stated dishes are not drying, staying wet. Checked and found F4E2,FAE2. Ran diagnostic cycle, element was not working. Pulled unit out and found heating element wires disconnect. Reseeded and tested, all operations as expected. Dishwasher checks good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/08/2023

"Customer stated dishes are coming out with no shine and grim left on. Checked and found no error codes, dispenser switches appear to working however no rinse aid is being dispensed. Ordering dispenser WPW10428217.; ordrng 1 WPW10428217 (Dispenser)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rochester, NY 14621

James

Job Details: 02/08/2023

Screeching noise during final spin. Tested and couldn't replicate problem. Customer had video where it sounded like bearing seal in gearcase or belt slipping. Reset control and tested. Customer is to monitor. If problem replace W11449840

We serviced a

JENN AIR OVEN

Model JJW2427DS01

Near Baldwinsville, NY 13027

Chuck

Job Details: 02/08/2023

Customer stated that unit is not working. F2E1-stuck key error code. Unit needs console W11232102. I quoted customer for repair but they declined repair

We serviced a

WHIRLPOOL OVEN

Model MER7700LZ2

Near East Syracuse, NY 13057

Chuck

Job Details: 02/08/2023

"Customer stated that unit is burning the outside edges of cakes while baking at 350. I measured temps at 350 , high temp 379 and low temp 327, I cycled unit twice. I explained to the customer about rack placement and bakeware. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Skaneateles, NY 13152

Chuck

Job Details: 02/08/2023

"Customer stated that unit will not start a cycle, it goes from start to finish but not every single time. No Error codes. Ran a diagnostic test cycle in which the unit operated as intended. Drain pump, water valve, gearcase, capacitor and lid lock all tested good. Calibrated unit. Ordering harness W11568983 and control W11543996; ordrng 1 W11543996 (Control) and 1 W11568983 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mendon, NY 14506

Josh Henchen

Job Details: 02/06/2023

"Customer stated dishwasher not filling with water. Checked and found F4E3. Ran diagnostic, unit is filling Sump & Motor not running properly. Replaced Sump and motor, tested dishwasher, all functions as expected. Dishwasher checks good. Dishwasher is under warranty, took picture of P.o.P.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, NY 14617

James

Job Details: 02/06/2023

Unit rattles when compressor cycles off. Found condenser hitting cabinet and compressor stub touching rear panel. Installed foam between condenser and leveled feet. Tested 3 times and couldn't replicate problem.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ02

Near Rochester, NY 14617

James

Job Details: 02/06/2023

Replaced doors and inspected.

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Hamlin, NY 14464

Dave L

Job Details: 02/06/2023

Replaced noisy Gearcase. Tested ok.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS00

Near Irondequoit, NY 14617

Andres

Job Details: 02/06/2023

"Installed new fuse. Unit turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

We serviced a

AMANA MICROWAVE

Model ACO1860AS

Near Rochester, NY 14617

James

Job Details: 02/06/2023

Mag 199.00. Unit hums loudly when turned on and doesn't heat. Ordering high voltage components. ; ordrng 1 WP59001168 (Capacitor) and 1 WPR9800486 (Diode) and 1 W10859575 (Mag)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14617

Andres

Job Details: 02/06/2023

"Installed new sump and pump. I tested unit out and watched for any leaks, I did not see any unit is working properly. Unit was not in cavity when I arrived to the house, I asked customer if he wanted me to put it back in he said he'd take care of it."

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Hilton, NY 14468

Dave L

Job Details: 02/06/2023

Bake burner will not light consistently due to a weak spark. Ordering Ignitor and Dsi control; ordrng 1 WPW10324262 (Bake ignitor) and 1 WPW10324262 (Dsi)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hilton, NY 14468

Dave L

Job Details: 02/06/2023

Replaced tub and valve due to leaki mg and not filling. Repaired lid hinges. Tested in normalCycle to verify operation. Tests ok. Drain piping is leaking. Pics attatched. Recommending a qualified plumber make this repair.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Groveland Station, NY 14462

Jeremy

Job Details: 02/06/2023

"Replaced gearcase, basket and cam. Tested unit with large blanket, unit operating as expected.; used 1 W10721967 (CAM) from stock"

We serviced a

JENN AIR DISHWASHER

Model JDTSS244GS0

Near Ontario, NY 14519

James

Job Details: 02/06/2023

S22916 parts and labor. Upper rack welds failed. Replaced both tracks and tested. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near East Syracuse, NY 13057

Chuck

Job Details: 02/06/2023

"Customer stated that heater is not working because the dishes are not drying. No codes. Ran a diagnostic test cycle in which the unit operated as intended. Heating element tested good, hot water going to unit tested good, customer using rinse aide tested bad. Customer is not using rinse aide, i explained to the customer the importance of using rinse aide and about cycle selection. Unit tested good"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Syracuse, NY 13212

Chuck

Job Details: 02/06/2023

"Customer stated that unit is not getting hot water. No codes. I ran a diagnostic test cycle in which the unit operated as intended. Water valve tested good, customers water lines tested good. Customer said that he washes on delicate and normal cycles , i explained to the customer that if he wants true hot water then he must use a heavy cycle, cycle selection, how to load the unit tested and how much HE detergent to use. I left the part with the customer. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Walworth, NY 14568

Andres

Job Details: 02/06/2023

"Customers complaint was that soap dispenser would not open or close. I diagnosed unit found that it does close and open properly but customer was worried because the door is slightly warped. I told them we would not replace the dispenser because it is a cosmetic issue, he said when he called it in that's what he told them but they misunderstood."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, NY 14526

Andres

Job Details: 02/06/2023

I called techline about the ongoing issue with the noise. They asked me if I did the service pointer which we already have. They stated that this is a non repairable issue but also not effecting the function of the machine. They suggested I give the SR number to the customer and have them call customer service. SR 7735662739

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

Andres

Job Details: 02/06/2023

Customer stated unit was not cooling properly. She has to turn into off every other week for it to cool in fresh food section. Dave was here in November and wrote if problem persisted replace fan motor. ; ordrng 1 WPW10464673 (Fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0K

Near Spencerport, NY 14559

Dave L

Job Details: 02/06/2023

Replaced damaged co sole and panel. Tests ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Hilton, NY 14468

Dave L

Job Details: 02/06/2023

Replaced control due to unit not draining. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Hamlin, NY 14464

Dave L

Job Details: 02/06/2023

"Replaced compressor due to no cooling. Tests ok; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11506619 COUPLER BR 8 , and 2 W11504449 COUPLER"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14620

Jeremy

Job Details: 02/06/2023

Replaced oven door gasket. Unit checks good.

We serviced a

WHIRLPOOL DRYER

Model WGD5605MC0

Near Rochester, NY 14606

Jeremy

Job Details: 02/06/2023

"Customer experiencing long dry times. Found vent restricted, cleaned some lint from outside vent hood. Advised customer to have vent run cleaned. If problem persists order control.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Churchville, NY 14428

Jeremy

Job Details: 02/06/2023

"Unit shuts off after starting a cycle, will turn back on with power button. Ordering console.; ordrng 1 W11325572 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Caledonia, NY 14423

Jeremy

Job Details: 02/06/2023

Unit is not cooling. Compressor drawing 48 watts and 0.5 amps. Unit has sealed system leak. Ordering sealed system .; ordrng 1 W10507884 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve) and 1 876765 (Tubing Kit) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK evap repair)s and 2 W11506621 (6NK)s and 2 W11504436 (6/1.8)s and 2 W11504434 (6/2)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2)s and 2 W11504423 (8/2)s and 2 W11504424 (8/1.8)s

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFU0

Near Caledonia, NY 14423

Jeremy

Job Details: 02/06/2023

"Unit shaking excessively. Adjusted leveling legs, ran unit with towels, checks good."

We serviced a

KITCHENAID OVEN

Model KEBS209BSS00

Near Livonia, NY 14487

Jeremy

Job Details: 02/06/2023

Oven has no power indication. Found thermal fuse tests open. Ordering thermal fuse. Explained to customer not to leave oven door open when oven is hot.; ordrng 1 WPW10545291 (Thermal Fuse) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Livonia, NY 14487

Jeremy

Job Details: 02/06/2023

Customer stated they called and cancelled appointment. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14613

Josh Henchen

Job Details: 02/06/2023

"Customer stated washer not draining. Checked and found F7E1,F8E1. Unit not going into spin. Replaced gearcase and cam. Ran diagnostic cycle, all functions as expected. Tried to start regular wash, washer failed to go into cycle. Ordering control W11603811.; ordrng 1 W11603811 (CNTRL-ELEC), dspstn on spec-tagged invntry: 1 W10721967 CAM"