We serviced a
RAM VAN
Model PROMASTER CITY
Near Rochester, NY 14618
Andres V
Job Details: 09/13/2023
Got oil changed.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GPT225SSL0SS
Near Rochester, NY 14620
Andres V
Job Details: 09/13/2023
Replaced the control board on unit and tested it. Unit is responding to commands now.
We serviced a
KENMORE REFRIGERATOR
Model ="25350683002"
Near Rochester, NY 14607
Andres V
Job Details: 09/13/2023
Found shorted wire on the start device. I cut it and spliced a new connector then installed it to compressor. Compressor turned on and is working properly.
We serviced a
GE STACKED LAUNDRY
Model GUD27ESPMDG
Near Rochester, NY 14624
Andres V
Job Details: 09/13/2023
Put correct phone number in the notes. Informed customer that we have ordered part but has not come in yet. ; schdld next appmnt for 9/20 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14612
Andres V
Job Details: 09/13/2023
Found filter was clogged with grease and a piece of glass blocking the impeller from spinning. I cleaned out glass and filter. Tested unit on a diagnostic cycle unit now draining and also heater is coming on. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14615
Andres V
Job Details: 09/13/2023
"Found frost build up around evap fan preventing it from spinning. I cleared out all ice and frost then tested fan. Fan is working properly, I sealed around air tower in the fresh food section to prevent air entering the freezer."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Churchville, NY 14428
Dave L
Job Details: 09/13/2023
Replaced shocks due to noise during agitation. Secured pedestal to machine. Noise went away.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Churchville, NY 14428
Dave L
Job Details: 09/13/2023
Wash motor has failed preventing wash. Quoted for wash motor W11085683. Customer declined; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rochester, NY 14606
Dave L
Job Details: 09/13/2023
Found significant leak at internal drain hose behind rear panel. Ordering hose ; ordrng 1 W11553446 (Internal drain hose)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Irondequoit, NY 14617
Andres V
Job Details: 09/13/2023
"Unit was making a noise when tumbling. I took unit apart but could not find where noise was coming from. I put unit back together and noise went away, something must of been not aligned right where it caused a noise. Unit is working properly now."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rochester, NY 14622
Andres V
Job Details: 09/13/2023
Replaced the front panel on unit. Had customer inspect it to make sure they were satisfied.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14606
Dave L
Job Details: 09/13/2023
Customer concerned with odor from freezer and slow ice production. Removed frost build up from bail arm that was preventing a full bin. Odor caused by spilled product in ff section.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Webster, NY 14580
James
Job Details: 09/13/2023
Hood vent not powering on. Plate tips over. Replaced control and tested. Vent functions properly. Adjusted plate motor so plate sits more stable. Unit functions properly. If problem persists order W11391783
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Williamson, NY 14589
James
Job Details: 09/13/2023
"Unit spinning off balance. Suspension is very loose. Need suspension. Left basket, will install on return. ; ordrng 1 W11130359 (Suspension), dspstn on spec-tagged invntry: 1 W10811957 BASKET"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Spencerport, NY 14559
Dave L
Job Details: 09/13/2023
Unit would not agitate or spin due to an open motor cap.replaced cap. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Williamson, NY 14589
James
Job Details: 09/13/2023
Replaced control and ui. Tested diagnostics and quick cycle. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Syracuse, NY 13204
Chuck G
Job Details: 09/13/2023
Customer stated that unit is not going into a spin during a normal wash cycle. After inspecting unit i found that the hub tested bad. I quoted customer to replace the hub but they declined the repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Camillus, NY 13031
Chuck G
Job Details: 09/13/2023
Customer stated that unit is not cooling. After inspecting unit i found that the fan harness tested bad. Ordering heater harness W11650662 and thermistor WPW10384183; ordrng 1 W11650662 (Heater/harness) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13205
Chuck G
Job Details: 09/13/2023
"Customer stated that unit is not cooling.freezer temp 13 degrees and fresh food 61 degrees. After inspecting unit i found a piece of ice causing the fan not to run. I remove evaporator cover and with a steamer removed ice. Evaporator had a frost pattern, heater tested good. I replaced thermistor. I asked customer to give the unit 24 hours to get to temp and to monitor. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Sodus, NY 14551
James
Job Details: 09/13/2023
Icemaker is sporadic. Clicking noises during operation. Found icemaker has e5 thermistor error. Damper makes excessive noise. Moisture in freezer seal. Need icemaker and damper. Raised freezer door to get better seal. Need to adjust dye drier to reduce noises. ; ordrng 1 W11658802 (Icemaker) and 1 WPW10479155 (Damper) and 1 WP542638 (Silicone) and 1 W11553819 (Suppressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Marion, NY 14505
James
Job Details: 09/13/2023
Ice bin broke off from motor and pieces are getting into ice. Icemaker didn't cycle for a few days. Replaced bin and tested. If problem persists order icemaker W11658802
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waterloo, NY 13165
Jeremy
Job Details: 09/13/2023
"Replaced gearcase and cam for excessive grinding noise. Calibrated and tested unit, tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Syracuse, NY 13205
Chuck G
Job Details: 09/13/2023
Customer stated that the time is not advancing. After inspecting the unit i discovered that the timer tested bad. Replaced timer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Auburn, NY 13021
Chuck G
Job Details: 09/13/2023
Customer stated that freezer door is not sealing. After inspecting unit i found that tree freezer door slides tested bad. Ordering left hand slide WPW10397636 and right hand slide WPW10397635; ordrng 1 WPW10397635 (Right hand slide) and 1 WPW10397636 (Left hand slide)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Seneca Falls, NY 13148
Jeremy
Job Details: 09/13/2023
"Customer complaint unit not heating. Found plug not fully inserted into receptacle. Plugged in and tested, unit is heating. Venting is clean, checked good airflow. Unit operating as expected."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lyons, NY 14489
Jeremy
Job Details: 09/13/2023
"Unit will not power on and lid won't unlock. No diagnostic LED on control. Verified 120 volts to control. Unplugged UI and tested for DC voltage, no DC voltage. Control board has failed. Customer declined repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Penfield, NY 14526
James
Job Details: 09/13/2023
Replaced door hinge and tested door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Spencerport, NY 14559
Dave L
Job Details: 09/13/2023
Lh slide is stuck. Ordering slide; ordrng 1 WPW10397636 (Slide lh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
James
Job Details: 09/13/2023
Unit not cycling icemaker. Replaced icemaker and door switch. Icemaker cycled and filled. Customer is to monitor.
We serviced a
IKEA OVEN
Model IBS550PWS00
Near Skaneateles, NY 13152
Chuck G
Job Details: 09/13/2023
"Customer stated that unit is not heating well and led is hard to read. After inspecting the unit i discovered that the LED tested bad, i also measured the high/low temps on 350 & 400 -unit is cycling as intended. Ordering LED module WPW10158964; ordrng 1 WPW10158964 (LED module)"
We serviced a
KITCHENAID 50#IM 15' FS
Model KUID308ESS1
Near Skaneateles, NY 13152
Chuck G
Job Details: 09/13/2023
"Customer stated that unit is not making ice and the fan is not working. Condenser fan tested good, compressor is drawing 2.8 amps. Compressor tested bad. I quoted customer for compressor repair but they declined the repair."
We serviced a
GE REFRIGERATOR
Model CFE28TSHFSS
Near Penfield, NY 14526
James
Job Details: 09/13/2023
Unit at 50 deg in ff section. Frost pattern developed after doors were open. Tested diagnostics and updated software. Customer is to monitor temperature. ; ordrng 2 WR55X10025 (Temp sensor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, NY 14414
Dave F
Job Details: 09/13/2023
Replaced freezer door switch . Ice maker is cycling and tested good. Everything seems to be frozen. Customer will monitor
We serviced a
GE REFRIGERATOR
Model GTS18GSNGRSS
Near Geneseo, NY 14454
Dave F
Job Details: 09/13/2023
Compressor not running . Found the start relay was falling off the compressor. Installed relay and fixed bracket. Unit tested good and is cold
We serviced a
AMANA RANGE
Model AGG222VDW6
Near Leicester, NY 14481
Dave F
Job Details: 09/13/2023
Replaced thermostat and tested unit . Tested good
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Hamlin, NY 14464
Dave L
Job Details: 09/13/2023
Console is unresponsive. Failure after connecting to Wi-Fi. Ordering console. ; ordrng 1 W11297709 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Macedon, NY 14502
Jeremy
Job Details: 09/13/2023
New handle broken and missing screw not ordered. Ordering handle and screws.; rqstng P&A on 1 W11449263 (Handle) and 2 WPW10200660 (Handle Screw)s
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Pittsford, NY 14534
Jeremy
Job Details: 09/13/2023
Display is faulty and unable to read time. Ordering control panel and UI.; rqstng P&A on 1 W11197501 (Control Panel) and 1 W10891907 (User Interface)
We serviced a
KITCHENAID DISHWASHER
Model KDTM384EBS1
Near Pittsford, NY 14534
Jeremy
Job Details: 09/13/2023
F2E2 for loss of communication between UI and control. Followed tech sheet for troubleshooting. Drain pump does not come on when UI is unplugged. Need control board. Customer declined repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Pittsford, NY 14534
Jeremy
Job Details: 09/13/2023
"Right door has incorrect door gasket installed creating air leak. Freezer door slides not closing properly and freezing up. Excessive moisture around evaporator fan and frost on evaporator. Ordering door gasket, slides, evaporator harness, control and UI.; ordrng 1 W11043763 (Control) and 2 W11265130 (Door Slide)s and 1 W11334745 (Evap Harness) and 1 W10830274 (Door gasket)"
We serviced a
WHIRLPOOL DRYER
Model LEQ8000JQ4
Near Caledonia, NY 14423
Dave F
Job Details: 09/13/2023
"Replaced rollers,pulley and belt with kit .unit tested good; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Syracuse, NY 13204
Chuck G
Job Details: 09/07/2023
Replaced bad control box (double sticker) and thermistor. Unit tested good
We serviced a
GENERAL ELECTRIC RANGE
Model JB645DK8WW
Near Rochester, NY 14612
Dave L
Job Details: 09/07/2023
Cooktop is cracked ordering cooktop ; ordrng 1 WB62X26651 (Cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Walworth, NY 14568
James
Job Details: 09/07/2023
No ice and mullion is sweating. Mullion is 60 degrees at 78 ambient temperature. Disconnected condenser fan for 15 minutes and had no change in temperature. Called techline they said unit is non repairable Sr7737225770. Customer service 1- 800- 253- 1301
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Ontario, NY 14519
James
Job Details: 09/07/2023
Unit shaking during spin. Top counterweight loose. Tightened bolts and tested.
We serviced a
WHIRLPOOL COIN-OP DRYER
Model MDG10CSAAW
Near Ontario, NY 14519
James
Job Details: 09/07/2023
Replaced seal and bearings. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Hilton, NY 14468
Dave L
Job Details: 09/07/2023
Replaced Gearcase and actuator due to grinding noise during spin. Tested ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HV0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/07/2023
Surface ignitors not sparking. Needs spark module. Customer declined repair at this time.; schdld next appmnt for 9/14 THU !
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/07/2023
Unit has F2E1 again. Replaced control and called techline for further guidance. Techline said only a stuck key can cause this error or possibly electrical interference. Electrical interference can not be tested for. SR 7737275470. Customer to monitor.
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2743B20
Near Ontario, NY 14519
James
Job Details: 09/07/2023
Unit is functioning cancel appointment
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Henrietta, NY 14467
Jeremy
Job Details: 09/07/2023
Replaced control and console for not being able to select wash cycles. During repair found that console seal is missing. Ordering seal.; ordrng 1 W11412696 (Console Seal)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Rochester, NY 14618
Jeremy
Job Details: 09/07/2023
"Replaced all ordered parts for excessive noise and erratic operation. Calibrated and tested unit, tested good.; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Spencerport, NY 14559
Dave L
Job Details: 09/07/2023
"The ice maker can not find position ordering ice maker ; ordrng 1 W11577195 (Ice maker), used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14624
Dave L
Job Details: 09/07/2023
The washer wouldnt start because the lid was inverted preventing the latch from catching. Popped lid back out. Unit tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Pittsford, NY 14534
Dave F
Job Details: 09/07/2023
Unit is not working correctly . Starts but does not advance through cycles . Found the unit has the wrong control board according to the pointer W11682433. Ordering the correct control W11629911 has to be this exact part number. ; schdld next appmnt for 9/14 THU !
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Macedon, NY 14502
Jeremy
Job Details: 09/07/2023
Upper and lower oven intermittently not heating. Relays not activating on controls. F6E6 and F6E9 errors for upper and lower oven control. Ordering control boards.; ordrng 1 W11448962 (Control (upper)) and 1 W11598200 (Control (lower))
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Irondequoit, NY 14617
Andres V
Job Details: 09/07/2023
The timer got rounded so when you turn the knob it wont turn timer. Unit needs new timer; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Rochester, NY 14607
Andres V
Job Details: 09/07/2023
I replaced the control board then calibrated unit and tested it on a normal cycle. I watched unit advance through cycles and work properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rochester, NY 14622
Andres V
Job Details: 09/07/2023
I informed customer that this is not covered under warranty because it is a cosmetic issue thats not affecting the functionality of the unit. Customer will contact whirlpool to try and get it covered.
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0HW3
Near Rochester, NY 14624
Dave L
Job Details: 09/07/2023
Replaced damaged cooktop
We serviced a
MAYTAG COIN-OP WASHER
Model MAT10CSAAW
Near Ontario, NY 14519
James
Job Details: 09/07/2023
Replaced belts and tested. Gearcase is getting stuck then overheating motor.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Webster, NY 14580
James
Job Details: 09/07/2023
Unit thumping while running. Replaced repair kit and tested. Unit functions properly. ; used 1 4392065 (Kit) from stock
We serviced a
KENMORE DRYER
Model ="110.67422600"
Near Ontario, NY 14519
James
Job Details: 09/07/2023
"Unit intermittent to start. Door switch stuck. Corrected switch and tested. Drum is thumping. Replaced belt and rollers and verified operation. ; used 1 4392065 (Kit), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
Dave L
Job Details: 09/07/2023
Customer concerned with freezer burn and inconsistent temps. Freezer at 1 and ff at 36 following up with data loggers ; ordrng 1 Dataloggers (Data loggers)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Rochester, NY 14609
Andres V
Job Details: 09/07/2023
Installed new ignitor and tested it multiple times. Unit clicked once and lit Everytime. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Penfield, NY 14526
Andres V
Job Details: 09/07/2023
Replaced the console on unit and had customer test it out. Touchpad is responding to all commands.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 09/07/2023
Replaced plate seal and coupler. Tested crushed ice and cubed dispenser.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14625
Andres V
Job Details: 09/07/2023
Customer had piece of plastic caught underneath heater. Cleared out plastic and cleaned element then tested it. Element is heating up and working properly.
We serviced a
WHIRLPOOL WASHER
Model XXXXX
Near Fayetteville, NY 13066
Chuck G
Job Details: 09/07/2023
Called customer to let them know that i was on my way and they informed me that they would like to cancel service.
We serviced a
JENN AIR MICROWAVE
Model JMV9186WB0
Near Fayetteville, NY 13066
Chuck G
Job Details: 09/07/2023
Customer stated that the front panel on units door broke off. After inspecting the unit i found that the tabs are broken off holding the outer door to the inner door. Quoted customer to replace the door but they declined the repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Syracuse, NY 13205
Chuck G
Job Details: 09/07/2023
Customer stated that unit is not doing anything. Upon plugging unit in the drain pump kicked on. I cleared debris from the pressure hose. Ran a diagnostic cycle in which the unit operated as intended. Calibrated unit. Left part with customer. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Webster, NY 14580
James
Job Details: 09/07/2023
Replaced sump and tested. Unit functions properly.
We serviced a
GENERAL ELECTRIC RANGE
Model JB645DKBWW
Near Victor, NY 14564
Jeremy
Job Details: 09/07/2023
Unit trips breaker when plugged in. Found right rear burner limit switch stuck closed causing hot surface light to stay on. Light not secured to cooktop and making contact with metal panel causing dead short. Ordering element and light. ; ordrng 1 WB30T10145 (Right rear element) and 1 WB27T10668 (Light)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Salina, NY 13090
Chuck G
Job Details: 09/07/2023
Customer stated that unit is not spinning out a load of laundry. Error codes F7E7-motor unable to reach target rpm and F7E1-tach missing. After inspecting unit i found that the hub tested bad. Replaced hub. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good. ; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Clay, NY 13090
Chuck G
Job Details: 09/07/2023
"Used steamer to remove ice from the evaporator. I replaced fan motor/harness. PO was no longer present but the led lights never came back on. Quoted customer to replace deli harness W11170612 and led control W10804160- customer needs to think about repair, they will call on Monday ; rqstng P&A on 1 W11170612 (Harness) and 1 W10804160 (Led control), states that autho needed"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 09/07/2023
Customer stated that unit is leaking. After inspecting unit i found a crack in the outer basket caused by debris found between the inner and outer basket. I quoted customer for repair but they declined.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Rochester, NY 14620
Andres V
Job Details: 09/07/2023
Unit has a sealed system issue. Theirs ice build up around cap tube on evaporator. Unit is freezing items in the fresh food section. ; ordrng 1 W10836706 (Evaporator) and 1 W11504423 (8/2 nr) and 2 W11504418 (8/7 NR)s and 1 Wpw10143759 (Dye drier) and 1 W10913906 (Process tubes) and 1 W1150449 (4/2)
We serviced a
GENERAL ELECTRIC FREEZER
Model FUF14QRRAWW
Near Farmington, NY 14425
Jeremy
Job Details: 09/07/2023
"Unit not cooling. Compressor buzzes and overload trips. Compressor is seized. Ordering compressor, drier, and associates lok ring fittings.; ordrng 1 WR87X32223 (Compressor) and 2 WR97X10033 (6/4)s and 1 WR97X10031 (6/6) and 1 WR97X10036 (8/6) and 1 WR97X10085 (6/1.8) and 1 WR87X30875 (Drier) and 1 WR98X50 (r600a 50g) and 1 WR55X32224 (PTC starter)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14613
Dave L
Job Details: 09/07/2023
Customer was unclear on start up procedure. Went over procedure again as a curtesy. Advised that I&I has been used. Unit tests ok.
We serviced a
GE RANGE
Model JKD5000SN3SS
Near Pittsford, NY 14534
Dave F
Job Details: 09/07/2023
"Replaced UI, main control and all thermostats. . Tested unit . It is working now. Called GE tech talked about the bottom panel in upper oven and marks. Techline said that is cosmetic and nothing can be done for repair. Let old parts with customer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near West Henrietta, NY 14586
Dave F
Job Details: 09/07/2023
Stopped evap fan but unit did not power off. Replaced fan and tested unit in diagnostics unit was working properly. Customer has tried a different outlet on the machine but it still PO and is random. . Had videos but hasnt done in person if problem persist order UI W11642011 called techline waited half hour with no answer .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, NY 14414
Dave F
Job Details: 09/07/2023
Door alarm on. Found freezer switch broken . Ordering switch .customer talked about cooling issues. Explained that the evap fan was not running due to switch. Need to check temps next trip first. Removed switch so unit would run.; ordrng 1 W11396033 (Door switch)
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Webster, NY 14580
James
Job Details: 09/07/2023
Replaced rollers and coils. Tested vent at 84 degrees on high heat. Unit functions properly. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 4392067 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details: 09/07/2023
"Unit will not turn on. 120 volts at control board. Diagnostic LED is not on. No DC voltage to user interface. Control has failed, ordering control.; ordrng 1 W11419171 (CONTROL) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Syracuse, NY 13208
Chuck G
Job Details: 09/06/2023
Customer stated that unit would not shut off. After inspecting the unit i discovered that the timer tested bad. Replaced timer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Syracuse, NY 13212
Chuck G
Job Details: 09/06/2023
Customer stated that unit is not cooling. After inspecting the unit the fan motor tested bad. Ordering fan motor W11559968. ; ordrng 1 W11559968 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Memphis, NY 13112
Chuck G
Job Details: 09/06/2023
Customer stated that the unit would not complete a cycle. No codes. I ran a diagnostic cycle in which the unit operated as intended-after the unit threw a F6E3-communication error. I calibrated unit then the unit threw a F2E3-ACU/UI miss match. I replaced the control. Ran a another diagnostic cycle and calibration -both completed without throwing any codes. Unit tested good
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSS25GSHLCSS
Near Seneca Falls, NY 13148
Chuck G
Job Details: 09/06/2023
"Customer stated that fresh food compartment seems too cold and that the freezer door isnt closing correctly. After inspecting the unit i found that the left door hinge screws where not tight, i tightened the screws using loctite. I also found that the unit was overstocked causing poor airflow / stagnate air. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Seneca Falls, NY 13148
Chuck G
Job Details: 09/06/2023
Customer stated that unit is not cooling. After inspecting the unit the compressor is running but the evaporator has no frost pattern indicating a SS leak. I quoted customer for the repair but they declined.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Auburn, NY 13021
Chuck G
Job Details: 09/06/2023
Customer stated that the freezer gasket is still collecting condensation. Verified issue. Ordering freezer door W10757551; ordrng 1 W10757551 (Freezer door SS)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Fairport, NY 14450
Jeremy
Job Details: 09/06/2023
"Replaced ice bucket, coupling and cover for not dispensing ice. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Fairport, NY 14450
Jeremy
Job Details: 09/06/2023
"Unit not cooling. All fans running, compressor not running. Found faulty start device. Replaced start device, unit tested good.; dspstn on spec-tagged invntry: 1 WPW10189190 START DEVICE"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Fairport, NY 14450
Jeremy
Job Details: 09/06/2023
Customer stated unit not drying on sensor dry cycles. Verified good airflow. Advised customer on loading the dryer and adjusted level so unit leans slightly back so laundry makes contact with sensor bars. Customer to monitor. If customer calls back order control W11591402.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Henrietta, NY 14467
Jeremy
Job Details: 09/06/2023
"F4E3 error and wash motor not running. Verified voltage to motor. Replaced pump and motor, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
Dave L
Job Details: 09/06/2023
Found ice build up on ice bucked sensing arm preventing harvest. Removed build up. IceMaker cycled and filled normally.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRX25FVMS00
Near Rochester, NY 14626
Dave L
Job Details: 09/06/2023
"Unit will not make ice due to an open valve coil. Ordering coil. ; ordrng 1 W10408179 (Valve), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2023
Found a small accumulation of frost keeping the freezer compartment light switch closed. Found humidity control off causing condensation. Turned humidity control on and adjusted freezer door . Tests ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14612
Dave L
Job Details: 09/06/2023
Unit drains but there is an odor after use. Disposal is leaving debris at the end of the drain hose causing an odor when the door is opened. Latch on dispenser is getting stuck due to the gasket becoming loose. Reseated gasket. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Marion, NY 14505
James
Job Details: 09/06/2023
"Replaced compressor and tested. New compressor locked and short cycling. Charged unit and swapped starter. Problem remains. Need compressor. ; ordrng 1 W10507884 (Compressor) and 1 8.5*8 and 1 5*7 and 1 8*6 and 1 Access, dspstn on spec-tagged invntry: 2 W11504431 COUPLER BR 7.5X5"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Honeoye, NY 14471
Jeremy
Job Details: 09/06/2023
"Unit is getting out of balance and moving during spin cycle. Found suspension rods are faulty and tub not sitting level. Leveled unit so tub is level in cabinet, ordering suspension.; rqstng P&A on 2 WH16X26911 (Rod and Spring (Left))s and 2 WH16X26910 (Rod and Spring (Right))s"