Local Reviews
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Dave F.
REFRIGERATOR KITCHENAID KBFS22EWMS5 Refrigerator not draining after defrost . Replaced with new drain tube . Special Project S38253. Defrosted drain by evaporator. Tested unit . Tested good .; used 1 W10619951 (TUBE-DRAIN) from stock
Dave F.
WASHER MAYTAG MVWC415EW2 Drain pump was on when arriving . Got the pump to turn on . Checked connections to pump and reseated. Pump is now off . No error codes . Calibrated unit . Ran in auto diagnostics. Tested good . Tested unit with blankets by getting wet and spinning out . Tested good .
David L.
DISHWASHER MAYTAG MDB8959SBB2 Sr-7724831779Control board has melted and damaged the harness and keypad. Quoted for repair. Customer is going to replace.
David L.
MICROWAVE KITCHENAID KMHS120ESS7 Replaced magnetron due to unit not heating. Unit tested good after install.
Dave F.
REFRIGERATOR WHIRLPOOL KFFS20EYBL00 Replaced thermistor with new kit . Unit tested good .
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit is not dispensing wTer due to a restricted filter. Customer is going to change the filter
David L.
WASHER WHIRLPOOL WFW8540FW1 Customer was having trouble spinning out some rugs. Recommending that the customer add more items to balance out the machine. Ran diagnostics. Did not find any errors. Unit passed auto test.
Shaiman C.
DISHWASHER KITCHENAID KOSE500ESS03 Replaced control due to malfunctioning oven light relay on board. Customer monitor. Return with light assembly if problem persists. Customer requesting same tech if return visit is necessary.
Gary T.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced door with open internal wiring causing icemaker not to work.
David L.
RANGE GE DSS25KSRESS Replaced evaporator fan motor that was not running changed control to supply proper voltage to fan. Unit tested good.
Gary T.
DISHWASHER MAYTAG MDB4949SHB0 "Ran diagnostics, no error codes, advised customer to use high heat or sanitize wash, also advised customer to use rinse aid to aid in drying. Customer education."
David L.
FREEZER WHIRLPOOL WRB329DMBW00 Leveled unit for customer so that she can roll it out when she wants to .
David L.
MICROWAVE WHIRLPOOL UMV1160CS6 SR7724838870Replaced interlocks per tech line due to door error; used 1 W11244490 (INTERLOCK) from stock
Dave F.
DRYER MAYTAG MGD7100DW0 Found the dryer not heating . Tested fuses and everything. Tested good . Found no gas getting to dryer . Found the gas was turned off in the basement for the dryer . Turned on gas . Tested unit . Tested good .
Gary T.
FREEZER WHIRLPOOL WZF34X20DW01 "Power to control buck troll is dead, ordering control.; ordrng 1 W11293202 (CONTROL)"
Gary T.
REFRIGERATOR GE PTS22SHRARBS "Unit needs defrost coil. Ordering defrost coil, quoted 104.65 labor.; ordrng 1 WR51X10038 (heater def asm)"
Shaiman C.
WASHER MAYTAG MVWC565FW1 Unit will not power on. 120V at plug. Power indicator light on control board is not illuminating. Control is defective. Replacing control.; ordrng 1 W11162438 (CONTROL)
Dave F.
DISHWASHER KITCHENAID KDTE234GBS0 Dispenser door spring failed . Ordering new dispenser W10861000.; ordrng 1 W10861000 (detergent dispenser)
Steve M.
RANGE AMANA AGR6603SFS1 Replaced burner head for delayed lighting. Same result. Ordering valve and orifice holder. ; ordrng 1 W11157537 (ORIFICE HOLDER) and 1 WPW10279615 (valve-brnr)
Steve M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7724831272 called tech line for persistent frosting/icing of fresh food evaporator. They want the evaporator cover replaced and test 4 in diagnostics done today after fresh food evaporator is defrosted. Ordring cover. ; ordrng 1 W11211387 (COVER)
Dave F.
DRYER MAYTAG MEDB755DW2 Dryer not turning on . Dryer needs thermal fuse . Ordering fuse WP3392519; ordrng 1 WP3392519 (thermal fuse)
David L.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Unit is not cooling due to a leak in the fresh food evaporator. Unit still has sealed system parts warranty. ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Steve M.
RANGE KENMORE 790.908346 The bottom drawer is tipping. Ordering glides for proper drawer closing. ; ordrng 2 3051163 (glider)s
Gary T.
RANGE WHIRLPOOL WFG505M0BW2 "All 5 gas lines toburners cracked, ordering gas lines.; ordrng 1 W10514429 (holder-orf) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf)"
Dave F.
MICROWAVE WHIRLPOOL WML55011HS2 Replaced the mounting nuts for missing .
Gary T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn left side fresh food gasket.
Gary T.
MICROWAVE WHIRLPOOL WMH32519HV3 Replaced display board and control board that were intermittently cutting out. Tested OK
David L.
WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced control due to defrost failure. Customer to monitor.
David L.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Removed ice from ff evaporator to move thermistor. Changed unit to 8 hour defrost. Customer to monitor.
Evan E.
DRYER FRIGIDAIRE FERB7800DS0 Customer stated that drum would not spin. Upon arrival unit had already been dissembled. Removed drum to inspect bearing and motor. Bearing will need to be replaced. Reassembled unit to attempt to run unit. Once reassembled unit was running as it should. Suspecting that motor is failing under load Quoted customer to replace motor and bearing 131777700 (bearing ) $50.00131560100(motor) $ 125.00 Labor $ 104.65 S&H $11.11Service call fee $89.95 Customer does not want to proceed at this time.Collecting service call fee
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated water was staying in bottom of unit after cycle finished. Upon inspection discovered that unit was partially draining but not removing all water from tub. Discovered that inlet at disposal was clogged causing issue. Unclogged inlet hose on disposal ran multiple test cycles. Unit now draining as it should. Collecting service call fee ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was not responding to commands. Upon inspection unit was unplugged. Plugged unit back in unit began to run drain pump but no indicators on control were illuminated. Canceled out drain cycle. Checked for error codes Unit was displaying stuck key error code Cleared code Attempted to run diagnostic cycle Start /pause cancel button was sticking causing unit not to respond to commands. Removed console to inspect controlDiscovered button was coming unseated causing unit to fail to make contact with control consistently.Reseated start button into console Reinstalled control Ran diagnostic cycle Unit tested good
Evan E.
RANGE FRIGIDAIRE LGGF3042KFJ Unit is still flashing f10 error code for temperature sensor even after new sensor was installed. Unplugged unit cleared code. Hardwiring temp sensor into unit. After hardwiring sensor in ran test bake to 400 degrees and monitored temperature with digital thermometer.Unit preheated as it should and is maintaining temperature. Customer to monitor and report back if issue persists.If issue is to arise again tech recommend replacement of control
Steve M.
DISHWASHER KITCHENAID KDTM354DSS4 Top rack fell off tracks due to broken tracks and adjusters. Replaced rails according to Whirlpool S Code. S Code: S22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Steve M.
REFRIGERATOR GE CYE23TSDDSS Customer complained of noise while running. Could not recreate the noise. Removed back of refrigerator and removed hair and lint from condenser. Reassembled and the refrigerator tested good.
Steve M.
REFRIGERATOR KENMORE 253.7481241 The compressor was running and not cooling. Show signs of low charge. Customer is going to replace.
Dave F.
DISHWASHER KITCHENAID KDTE254ESS1 Replaced wash pump for no operation and user interface for not being very responsive. Tested unit in auto diagnostics tested good .
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHB1 Ran dishwasher in diagnostics no error codes . Ran through test . Everything is working . Heater tested good .
Evan E.
WASHER WHIRLPOOL GHW9150PW0 Customer stated that unit was stopping itself once it reached rinse cycle and was flashing error code FH. Code pertains to water flow issue. Inspected valve both hot and cold are actuating as they should with good water flow. Inspected flow meter took resistance reading on meter. Flow meter tested good. Called tech line about issue. Techline is recommending replacement of pressure switch. Ordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )
Dave F.
DRYER WHIRLPOOL WED4815EW1 Tested dryer . Is heating . Tested vent with tester . Tested good . Checked dryer temperatures . Temperatures are good . Gave a few tips on dryer .
Dave F.
WASHER MAYTAG MVWC565FW1 Found debris underneath agitator causing a lot of noise like it's running .removed debris tested unit. Ran machine with wet towels unit Tested good .
Gary T.
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Unit needs a cold control, ordering cold control.; ordrng 1 WP2315562 (thermostat)"
Gary T.
DISHWASHER KITCHENAID KDTE334DWH0 "Replaced wash sump with leaking diverter and found owi cracked and leaking, ordering owi.; ordrng 1 WPW10705575 (sensor)"
David L.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Adjusted upper rack so that door would close. Switch was stuck and would not let the door close. Freed switch.
David L.
REFRIGERATOR FRIGIDAIRE FGHF2366PF0 Replaced defrost thermostat.
David L.
WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.
David L.
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling due to low side leak. Ordering compressor and evaporator.; ordrng 1 W10750851 (compressor) and 1 W10858281 (EVAPORATOR)
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Leveled fridge due to a gap between the FF doors. Unit testing good.
Gary T.
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced all 3 doors that had corrosion damage
David L.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Control that was ordered was not the correct part. Reordering control.; ordrng 1 W11088499 (CONTROL)
David L.
DRYER KENMORE 110.796228 Replaced coil kit due to intermittent heat. ; used 1 279834 (COIL KIT) from stock
David L.
REFRIGERATOR MAYTAG MFT2776FEZ00 Replced ice maker due to no ice. Customer to monitor.
Steve M.
OVEN-MW COMBO FRIGIDAIRE FGMC3065KBA Connector going to heating element was broken. Fixed connection. Unit testing good.
Steve M.
WASHER WHIRLPOOL WTW4616FW2 Tested washer and found the left front leg was bouncing causing the washer to not spin clothes out. The customer also using small loads. Recommended using larger loads. Lowered leg and tested washer with a load of towels. The towels spun out properly.
Evan E.
WASHER WHIRLPOOL WTW4616FW2 Customer stating unit will fill then drain never starting wash cycle. Upon inspection drain hose was lying on ground attached to another extension hose. Hung drain hose properly. Checked for error codes. Unit was displaying pressure system fault code. Ran diagnostic cycle unit completed cycle. Started normal cycle while in house. Unit would not stop filling with water. Pressure switch is failing. Ordering control ; schdld next appmnt for 5/9 THU !
Dave F.
WASHER WHIRLPOOL MVWB835DW3 F7E8 motor temperature high error code. Unit is on washer floor pan . Moved the legs up on washer . Customer decided to just removed floor pan . Tested unit tested good .
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Ordering control for not defrosting properly. Tested heater in diagnostics. The heater turned on. Thermistor tested good. ; ordrng 1 W11196400 (CONTROL)
Dave F.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Water dispenser not dispensing water . Could hear water valve . Turn on . Found that the installers never installed water filter . . Installed filter . Tested unit . Tested good .
Evan E.
DISHWASHER KITCHENAID KDTE104ESS4 Replacing control due to old control failing to run wash motor consistently.Replaced control Ran diagnostic cycle Unit tested good
Steve M.
REFRIGERATOR GE PFS22SISASS Customer had unit moved out for us. Inspected unit. Plugged unit in and the compressor did not turn on. Inspected the board and found black mark on back of it. Found condenser fan motor not plugged in also. The unit started up after reassembly and started cooling. If problem persists preorder control. ; rqstng P&A on 1 WR55X10942P (MAIN CONTROL)
Gary T.
RANGE WHIRLPOOL WGG555S0BS01 Replaced burner valve for right rear burner that The valve shaft was bent on. Tested OK
Gary T.
DISHWASHER MAYTAG MDB8959SFZ4 "Ran diagnostics, no error codes, 1 way valve in drainhose is working correctly, ran unit with affresh and advised customer to let us know.; used 1 W10282479 (AFFRESH-DW) from stock"
Gary T.
DISHWASHER KITCHENAID KDTE334DWH0 Replaced owi sensor that was cracked and leaking.; pckd up 1 WPW10705575 (sensor)
Gary T.
REFRIGERATOR WHIRLPOOL MFF2258FEZ02 Replaced customer supplied kick plate.
Gary T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced open thermistor in the freezer section causing no defrost.
Gary T.
MICROWAVE WHIRLPOOL WMH32519HV3 "Tightened base screws, checks okay, showed customer operation of removing and replacing lower light."
Gary T.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Doors have corrosion. Cleaner did not remove it, Ordering doors; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss) and 1 W10876598 (nameplate), dspstn on spec-tagged invntry: 1 W10252111 STAINLESS STEAL BRIGHTNER"
David L.
REFRIGERATOR MAYTAG MFF2055FRZ00 Cleared drain tube and removed ice from freezer.
David L.
REFRIGERATOR KITCHENAID KFCO22EVBL5 Replaced icemaker that was not filling . Unit tested good. ; used 1 W10884390 (ICEMAKER) from stock
David L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced evaporator and compressor due to unit not cooling. Unit tested good.
Gary T.
WASHER WHIRLPOOL WTW7500GW0 Replaced harness that had an open connection to the clutch causing it not to shift.
Steve M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Customer concerned about unit not cooling in FF. FF evaporator was frozen over. Gap between cabinet and inner liner was causing an infiltration of humidity resulting in a build up of ice along with no cooling conditions. Removed ice build up & sealed gap. Customer monitor.
Dave F.
DRYER WHIRLPOOL MGDC300XW1 Dryer not heating . Needs thermal fuse . Order part W11050897; ordrng 1 W11050897 (cutoff-tml)
Steve M.
RANGE KENMORE 790.909114 Replaced customer supplied left rear infinite switch for broken switch. The switch tested good.
Dave F.
RANGE WHIRLPOOL WFE505W0HS1 Knob on range is broken on delivery. Was just delivered. Ordering knob W11158169; ordrng 1 W11158169 (knob)
Steve M.
DRYER WHIRLPOOL WGD4900XW0 "Replaced motor and blower for motor not turning and seized blower. The dryer tested good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , pckd up 1 WP694089 (wheel)"
David L.
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Replaced diffuser and auger motor. Unit tested good after install.
David L.
REFRIGERATOR AMANA AFD2535FES Found unit with no power. No voltage to jazz board. Pulled unit out and found that the plug was not making contact in the receptacle because the put.et was cracked. Moved cord to another plug. Unit began cooling. Recommending that that customer have a licensed electrician replace the outlet.
Evan E.
WASHER MAYTAG MVWB766FW1 Customer stating unit is squeaking while in spin and agitate. Checked for error codes no codes present Ran diagnostic cycle During agitation portion of cycle could hear bearing inside gear case causing squeaking sound. Ordering gear case ; ordrng 1 W10811956 (GEARCASE)
Evan E.
RANGE FRIGIDAIRE FFGF3054TWA "Customer stated that unit would not run a bake cycle. Set unit to 350 attempted to run test bake cycle. Ignitor was failing to glow when starting bake. Checked voltage at ignitor. Ignitor was receiving 120v. Broil is working as it should. Handle on front of oven is also broken.Ordering ignitor ,handle and handle screws ; ordrng 2 316433300 (HANDLE SCREW)s and 1 316489403 (IGNITOR ) and 1 5304507385 (HANDLE )"
Dave F.
VAN FORD TRANSIT CONNECT Truck inspected
Steve M.
DRYER MAYTAG MEDC300XW1 "Replaced rollers,idler and belt with maintenance kit for noise. Cleaned dryer and it tested good. ; used 1 4392065 (REPAIR KIT) from stock"
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker fill tube frozen . Unfroze tube . Tested water flow . Has good flow . Adjusted the icemaker and ran through cycle . Tested good .
Gary T.
RANGE WHIRLPOOL JDS9860AAP "Unit has an open bake element, ordering element.; ordrng 1 WP74010750 (element)"
Dave F.
DRYER MAYTAG MEDB766FW0 Dryer not turning on. Found no power going to dryer . Checked breaker box. Breaker for dryer was tripped . Flipped back on . Tested unit . Tested good
Gary T.
DRYER FRIGIDAIRE n/a "Blower is broken, ordering blower, Quoted 104.65; ordrng 1 131775600 (blwr housing w/wheel)"
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Pre ordered adjusters.; ordrng 1 WPW10251047 (cover) and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)
Steve M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Removed cover to evaporator in fresh food section and it was still full of ice. Removed ice and tested refrigerator in diagnostics. The frost pattern was good in test 4. The evaporator cover had black residue on inside of it. Showed customer. Replaced evaporator cover.
Evan E.
WASHER KENMORE 110.450914 Customer stated items were coming out wet at end of cycle. Ran diagnostic test no codes were present. Unit completed cycle as it should. Ran express wash 30 min cycle to observe unit and confirm unit was spinning out correctly. Watched unit as it progressed through cycle. Unit finished cycle and spun out correctly. Could not replicate issue at this time. Unit tested good ATEC warranty
David L.
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced control and sump due to intermittent motor operation. The new wash motor failed during first test. Windings opened with an electrical smell. Reordering wash motor. Left breaker to the unit off. ; ordrng 1 WPW10605057 (pump and motor assy)
Evan E.
WASHER ROPER RTW4641BQ0 Customer stated unit would not drain or finish cycle. Upon inspection discovered that drain pump impeller was seized due to debris in pump. Cleared pump ran multiple test cycles Unit tested good If issue persists tech is recommending replacement of pump WPW10276397 (pump
Steve M.
REFRIGERATOR MAYTAG MFT2776FEZ00 S16360 the evaporator frosted/iced up causing warm temps in refrigerator. Moved thermistor to proper position and caulked frame that meets the cabinet to stop warm air from entering refrigerator.
Shaiman C.
WASHER MAYTAG MVWC565FW1 "Customer concerned that the unit still won’t finish cycles, water is not coming out the drain hose, and is leaking significant amounts of water. Put unit into auto test during last visits and water drained fine. F0E2 F7E7 codes and large amount of water on the floor upon arrival. Demonstrated filling and draining of machine 3 times in manual diagnostics and ran auto test twice in front of customer. Water level on floor did not change which was observed and confirmed by both house residents. Tech line agent suggests the use of too much detergent will cause unit to not drain completely which then puts a harsh load on the motor, resulting in the corresponding error codes. As for the water, could not detect any signs of leakage from the unit. Suspecting water is coming from house foundation. Suggested customer to use reasonable amount of HE detergent and wash smaller loads. Customer monitor.SR: 7724809242"
David L.
MICROWAVE KITCHENAID KMHS120ESS7 Unit is not heating due to a failed magnetron. Ordering magnetron. ; ordrng 1 W10818686 (magnetron)
Dave F.
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced mullin for not springing back .tested unit . Tested good .
Dave F.
DRYER WHIRLPOOL MGDC215EW1 Thermal fuse is blown and dryer is not heating . Replaced fuse . Tested unit . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Dave F.
DRYER WHIRLPOOL MGDC300XW1 Replaced thermal cut off . Due to no heat. Tested unit . Tested good . Customer needs to get vents cleaned .. tax exempt
Dave F.
DRYER WHIRLPOOL WED9200SQ0 "Replaced thermal cutoff , element and thermal fuse due to no operation, tested unit . Tested good.; used 1 280148 (CUTOFF -TML), and 1 WP3392519 (FUSE-THERMAL) from stock"
Steve M.
DRYER WHIRLPOOL LE6150XSW0 Found the thermostat on the element is broken. Quoted customer ; rqstng P&A on 1 WP3390291 (thrmst-fix)
Evan E.
WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit not filing after initial wash cycle. Unit would fill when cycle started but when progressing to rinse cycle would flash FH error code. Replaced switchRan normal/causal cycle to confirm function unit completed cycle as it should Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was not powering up or running cycle. Checked for voltage at power supply behind kick panel unit was receiving 120v. Removed door panel to inspect control. Upon inspection discovered that connecter for power supply had become unseated causing unit not to run. Reseated connector and reinstalled connector mount at bottom of control. Ran test cycle Unit tested good
Evan E.
DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was rattling very loudly since last repair. Upon inspection discovered that ignitor bracket was hitting up against tube that gas flows through to ignitor. Was able to bend bracket back from tube. Ran test cycle for customer Unit tested good
Evan E.
DISHWASHER KITCHENAID KDFE104DWH1 Customer stated that unit was not filling with water. Checked for error codes. Unit displaying 6-4 float switch open. Inspected float discovered float was sticking due to debris under float. Cleared debris Ran diagnostic cycle Unit tested good
Dave F.
DISHWASHER WHIRLPOOL MDB8959SBS2 Rinse aid cap is missing . Customer would like one to be ordered and sent to them.; ordrng 1 WPW10524922 (cap)
Gary T.
WASHER AMANA NTW4516FW3 Unit was drained improperly causing water to empty out during wash which in turn caused a long fill no fill error code. Pictures attached of drain. Advised customer to have drain repaired to proper installation instructions.
Dave F.
RANGE WHIRLPOOL WEG730H0DS0 F8E0 error code . Cooling fan not operating. Found the sensor on the fan has failed . Ordering new fan W11107275; ordrng 1 W11107275 (fan-blwr)
Gary T.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Repaired split line in water reservoir causing water to spray all over when water was turned on, checked okay."
Dave F.
REFRIGERATOR WHIRLPOOL KFFS20EYBL00 Thermistor has failed and there is a service pointer . Ordering the kit for the part W10902214; rqstng P&A on 1 W10902214 (thermistor)
Gary T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced lower door seal that was leaking. Tested okay.
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit is flashing f3e1 error code. Upon inspection checked for codes unit was displaying f3e1 error code for water level error. Ran diagnostic cycle. During beginning of cycle could hear cold water valve attempting to actuate but never filling. Valve is stuck closed. Ordering water valve and pressure sensor ; ordrng 1 W10599356 (VALVE ) and 1 WPW10448876 (PRESSURE SENSOR )
Gary T.
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Replaced inoperable cold control causing no cool.
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced main control for not sending unit into defrost. The customer is going to monitor.
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the lever switch on the ice maker emitter was pushed behind cover. Removed cover and repositioned the switch. Tested emitter/receiver and they worked as expected.
Steve M.
REFRIGERATOR MAYTAG MFF2558VEM10 Replaced ice maker for arm not staying in and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced fresh food section. Led light for strobing light. The light tested good
Shaiman C.
DRYER AMANA NGD7300WW1 "Unit would not heat. Thermal fuse tested bad. Replaced fuse, unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock"
Shaiman C.
DRYER WHIRLPOOL WED7500GW0 Replaced all door parts. Unit testing good.
Gary T.
RANGE KITCHENAID KGRS505XSS01 Replaced door gasket that wasn't sealing the lower oven and causing erratic temperatures. Tests okay.
David L.
DRYER MAYTAG MGDC400VW0 Unit is not heating due to an open thermal fuse. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Evan E.
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated unit was running but not washing dishes. Checked for error codes unit was displaying code 7-1 no heat. Ran diagnostic cycle could hear wash motor running but diverter is failing. Only lower wash arms is spraying. Ordering sump & motor ; ordrng 1 W11025157 (SUMP & MOTOR )
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Defrost drain was plugged causing a leak in the ff section. Removed ice and cleaned tube.
David L.
WASHER WHIRLPOOL WTW4616FW2 U it is not sensing water level correctly due to I. Incorrectly installed drain hose. Hose is connected to an extent soon which is sealed into a floor drain with no air gap. U it needs to be drained into a standpipe with an air gap.
Gary T.
DISHWASHER KITCHENAID KOSE500ESS03 "Light flickering in oven, relay not latching fully on control board,ordering control.; ordrng 1 W11179310 (cntrl-elec)"
David L.
FREEZER WHIRLPOOL WRB329DMBW00 Defrost drain had insulation stuck in it allowing water to accumulate in the freezer. Cleared drain
Shaiman C.
DRYER MAYTAG MEDB835DW3 Replaced drum and support unit testing good.
Gary T.
RANGE AMANA AGR6603SFS1 "Front left burner not lighting consistently, ordering front burner.; ordrng 1 WPW10515455 (burnr-head)"
David L.
OVEN WHIRLPOOL WOS72EC0HS01 Replaced UI due to fading display.
Gary T.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Repaired binding water dispenser paddle, ordering Mullion flipper to replace sticking, binding mullion flipper.; ordrng 1 W10806457 (rail-mulln)"
Steve M.
REFRIGERATOR GE PFS22SISASS Replaced main control for burn spot and back of j16 relay and not cooling. The refrigerator is cooling and checks good; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL
Evan E.
DRYER WHIRLPOOL MGDC465HW0 Customer stated unit was not heating. Removed cover on window used to observe flame. Could see that gas coil was unplugged through Window. Reseated connector on to coil. Ran test cycle unit is heating as it should. Unit tested good
Evan E.
COOKTOP GE JGP932BEC2BB Replacing Harness due to right front burner failing to light. Replaced harness tested burner. Burner tested good
Steve M.
REFRIGERATOR GE PFS22MIWABB "Customer complaining of varying/warm temps in refrigerator. The user interface read 6 degrees but freezer is-3. The fresh food section hi read 49 and it is 32 in ff section. There is Ice in the ice bin. Quoted customer for main control and thermistors. ; rqstng P&A on 2 WR55X10025 (sensor,temp ff)s and 1 WR55X10942P (CONTROL ), states that autho needed"
Gary T.
REFRIGERATOR FRIGIDAIRE FGHN2866PF1 "Defrosted and unplugged drain line to the evaporation pan, tested okay."
David L.
WASHER MAYTAG MVWX655EW1 U it was getting off balance due to a stripped hub. Replaced hub. Unit tested good. ; used 1 W10528947 (HUB) from stock
Shaiman C.
DISHWASHER MAYTAG MDB8959SBS1 Replaced spinner unit testing good.
Evan E.
DISHWASHER MAYTAG MDB8949SBW0 Customer stated that unit was not drying dishes. Upon inspection checked for error codes. Unit was displaying code 6-6 (cool water entering machine) ran diagnostic cycle. Unit completed cycle as it should. Also discovered that rinse aid dispenser was empty filled dispenser and adjusted dial. Spoke with customer about running hot water at sink before filling unit. Unit itself tested good
Gary T.
DRYER WHIRLPOOL WED4850HW0 "New drum is warped and not riding on the felt glides correctly, ordering new inner drum; ordrng 1 W10899578 (drum)"
David L.
DISHWASHER MAYTAG MDB7749SBW0 Unit is leaking due to upper spray arm not spinning. Ordering sprayer and track stop. ; rqstng P&A on 1 WPW10082841 (arm-spray) and 1 WPW10508950 (stop)
David L.
REFRIGERATOR MAYTAG MFT2776FEZ00 Unit is not making ice. Rechecked temps. Freezer temp was at 20 on arrival. Icebox temp at 30. Ordering three way valve due to inconsistent cooling per techline.; ordrng 1 W11036448 (solenoid) and 1 WPW10143759 (dryer)
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Replacing water valve due to cold water failing to fill machine when actuating cold side of valve. Replaced valve. Ran test cycle. Valve now functioning as it should Unit tested good
Evan E.
OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue as before. Unit is shutting itself off after oven being on for 3+ hours. Unit will shut off bake cycle but power to oven will remain. Unit will still display time but bake cycle will cancel it self out. Called tech line to document issue SR: 7724659750Tech line suggesting going over use and care of unit to ensure customer is setting bake setting correctly with timer
David L.
DISHWASHER JENN AIR JDB9800CWP2 "Replaced upper rack tracks that were broken. Adjusted clip has snapped. Shipping adjuster clips to customer. ; ordrng 2 WPW10546503SHIPDIRECT (SHIP DIRECT)s, used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Dave F.
WASHER GE GNW128PSM0WW Washer not starting cycle . Found the washer just has one water hose & it was connected to the hot water valve. No error codes. Customer was attempting to do washes just on cold cycles and since the unit could not receive adequate water it was malfunctioning. Moved inlet hose to cold water valve & instructed customer to change hose to corresponding valve when attempting to change wash temp. Unit testing good.
David L.
RANGE GE DSS25KSRESS Evaporator fan is not turning ordering fan and control; ordrng 1 WR55X10942P (CONTROL) and 1 WR60X10185 (motor evap dc)
Steve M.
REFRIGERATOR AMANA ABB2224BRW00 Checked Temps and the fresh food section was 41 and freezer was good. Customer had set unit to armrest setting. Adjusted Temps in fresh food section and customer is going to monitor.
Steve M.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced main light in fresh food section on top of liner for strobing lights. The light tested good
Dave F.
WASHER FRIGIDAIRE FAFW3511KW0 E11 error code long fill . Ran washer in diagnostics. Tested unit part to the unit . When the hot water valve turned on there was no water coming in. Turned on water valve . Tested unit in every function . Tested good .
Dave F.
REFRIGERATOR KITCHENAID KRFC302ESS0 Freezer door handle is loose . Tightened handle . Tested unit . Tested good .
Steve M.
DRYER MAYTAG MDG4000AWW Found idler is squealing. Ordering idler and rollers for noise; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3700340 (bearing)
Gary T.
FREEZER WHIRLPOOL WRF535SWHB00 "Top of freezer door is warped and causing frost buildup in the freezer, ordering freezer door.; ordrng 1 W10864992 (dor-fip)"
Evan E.
DISHWASHER KITCHENAID KDTE104ESS4 Replacing control due to original control being incorrect control for machine. Replaced control ran diagnostic cycle Unit tested good
Evan E.
WASHER FRIGIDAIRE ATF7000ES1 Customer stated that unit was very noisy while in spin. Upon inspection discovered that bearing inside drum had worn causing unit to produce noise. Quoted customer to replace drum. 137105900 (drum) $314.00Labor $134.95S&H $11.11Service call $89.95 Tax $44.08Total $594.09Customer doesn’t not want to proceed at this time. Collecting service call fee
David L.
DISHWASHER WHIRLPOOL WDT780SAEM1 Installed wash motor. Unit tested ok.
David L.
WASHER WHIRLPOOL WTW6600SW2 "Replaced struts that were worn, bent, and allowing basket to bounce. Atec warranty"
David L.
FREEZER WHIRLPOOL WZF34X20DW01 Replaced evaporator and co press or due to u it not cooling. Unit began cooling after install.
Dave F.
REFRIGERATOR KITCHENAID KRMF706EBS00 Refrigerator freezer all frosted up . Defrost not working. Tested fresh food and freezer thermistors .tested good . Tested evap fans . Tested good . Tested defrost thermistor .tested good .Called Techline SR 7724816078 .techline said to replace user interface. Ordering part W10894103; rqstng P&A on 1 W10894103 (cntrl-elec)
David L.
REFRIGERATOR WHIRLPOOL GX5FHTXVB01 Unit was not cooling due to the compressor relay sticking on the control board. Replaced control board and removed frost accumulation from the evaporator. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Gary T.
DRYER AMANA NED4655EW1 Repaired loud roller that was out of alignment. Tested OK.
Dave F.
DISHWASHER WHIRLPOOL WDT720PADM1 Washer leaking from diverter sump pump. Ordering pump WPW10671941; rqstng P&A on 1 WPW10671941 (pump&motor)
Gary T.
RANGE WHIRLPOOL WFC150M0EW3 "Unit is working like it's supposed to per bulletin w11354284, called tech line sr#7724818838.This is normal operation for current coil heating elements and is not an indication of problems with the coils. As of June 1, 2018, Underwriters Laboratory (UL) changed the standards for all electric coil elements. Ranges and cooktops using this type of burner are now equipped with temperature-limiting coils to further reduce the risk of unattended cooking fires."
Gary T.
WASHER AMANA NTW4516FW2 "Ran diagnostics, no error codes, ran manual tests all functions test okay. Advised customer to watch the unit."
Evan E.
OVEN AMANA AER6303MFS2 Customer stated unit will not stop flashing f2e1 error code. Inspected control and ribbon cable going to keypad. Reseated cable. Attempted to run test bake cycle. Unit is continually flashing code .Ordering control board ; ordrng 1 W11297545 (CONTROL )
Evan E.
RANGE FRIGIDAIRE FFGF3054TWA Replacing ignitor for bake element due to ignitor receiving 120v and failing to glow. Also replacing handle and handle screws due to sides of handle breaking offReplaced ignitorRan test bake cycleUnit is not releasing gas into Burner bar valve is failing. Ordering valve ; ordrng 1 316031501 (VALVE )
Gary T.
RANGE WHIRLPOOL JDS9860AAP "Replaced open bake element, tested okay."
Gary T.
DISHWASHER KITCHENAID KDTE334GPS0 "KK7AB00APL1, removed glass from drain pump impeller,tested okay."
Gary T.
REFRIGERATOR GE TNS22PRCBLBS "Found icemaker was over filling, Adjusted fill level and advised customer to watch, if problem persists icemaker will have to be ordered part number WR30X10093."
Gary T.
WASHER MAYTAG MVWX655DW Aaron's exchanged the washer out customer is canceling service call.
David L.
WASHER FRIGIDAIRE FCCW3000FS3 Legs installed. Washer sits properly.
Steve M.
DISHWASHER WHIRLPOOL WDP370PAHB0 The pump is either not pushing water hard enough or there is a restriction in the drain hose. Causing unit to no drain. Ordering both; ordrng 1 W10842407 (fil&drnhos) and 1 W10876537 (drain pump)
David L.
REFRIGERATOR JENN AIR JFC2089BEM01 Unit was making a clicking noise due to a packing slip hitting the wall when the fan was on. Removed packing slip noise went away.
Steve M.
WASHER MAYTAG MHW5500FW1 Found the ui acting erratic and the main control error code. Ordering both. ; rqstng P&A on 1 W10783707 (console) and 1 W11201286 (CONTROL)
Gary T.
WASHER WHIRLPOOL WFW92HEFC0 Replaced cracked inner door and drain pump that had broken impeller blades and would not pump the water storm the washer..
Dave F.
RANGE WHIRLPOOL WEG730H0DS0 Replaced cooling fan for no operation. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Steve M.
REFRIGERATOR WHIRLPOOL MFI2067AES "Customer complained of ice maker not working and then started to work again after a day. When the ice maker does not work on this unit , the refrigerator will freeze in the fresh food section. Found some glacier ice on bottom of icemaker hat may be co ing from flapper. Removed glacier ice. customer is going to monitor."
Steve M.
WASHER WHIRLPOOL WFW85HEFW0 The washer was stuck in drain mode with f3 error. Removed lid and unlocked door. Put washer in diagnostics and it reset. The washer passed all tests in diagnostics.
Dave F.
DISHWASHER WHIRLPOOL WDT710PAYH4 F8E2 Error code l found the drain pump was humming but not moving . Cleaned water out of unit and recovered a piece of glass which was causing pump not to move. Unit drained . Found the heater isn't turning on . The element is broken in half . Needs new element. Ordering W10518394; ordrng 1 W10518394 (heater)
Steve M.
DRYER WHIRLPOOL NA123 Found the exterior vent had a grate on it and it filled with lint. Removed grate. There is a flap on the vent to keep animals out.
David L.
DRYER WHIRLPOOL WED4800XQ3 "Unit was making a loud noise due to a worn roller and shaft ordering shaft. Customer paid in full; ordrng 1 WPW10359270 (shaft), used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
Steve M.
DRYER WHIRLPOOL WED9200SQ0 Replaced thermistor and fuse for thermistor out of range causing dryer element to not shut off. Tested dryer and it cycled on and off as expected. The dryer tested good.
Steve M.
DRYER WHIRLPOOL WED4616FW0 Customer complained dryer shut off after heating and restarted after 15 minutes. Tested vent. The vent was lightly restricted. Moved vent to properly discharge air and moisture. Customer was drying sneakers at the time of failure. If problem persists preorder motor.
Steve M.
RANGE WHIRLPOOL WFG550S0HZ1 Replaced cooktop for paint coming off near the burners. The cooktop tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Sr7724823582Replacing door seal to ice bucket Re tech line.; ordrng 1 WPW10287601 (seal)
Steve M.
DRYER WHIRLPOOL WED9200SQ0 Found the outlet thermistor was reading 70k ohms at room temperature. The tech sheet says near 11-13 k ohms. This was causing unit to not turn off heater. Ordering fuser that was blown and thermistor; ordrng 1 WP3392519 (fuse-thrml) and 1 WP8577274 (thermistor)
Steve M.
WASHER MAYTAG MAV8600AWQ Found pump bearing is loud. Ordering pump. ; ordrng 1 WP35-6780 (pump-water)
Steve M.
WASHER WHIRLPOOL WGD5000DW3 "Temp test cycled off at 180 The dryer is over heating. Ordering operating thermostat, high limit and temp selector. ; ordrng 1 W10423382 (thermostat) and 1 W11106324 (switch) and 1 WP8318268 (thrmst-fix)"
David L.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Installed door and shelf. Shelf did not change. Issue is with liner and can not be adjusted. Will have to document with techline during regular business hours. ; schdld next appmnt for 5/7 TUE !
David L.
REFRIGERATOR FRIGIDAIRE FGHF2366PF0 Spoke to customer. Pre ordering defrost thermostat unit will be defrosted when tech arrives. ; ordrng 1 242046001 (thermostat-defrost)
David L.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Replaced door due to open harness.
David L.
REFRIGERATOR MAYTAG MFT2673BEM11 Unit had frost build up but is now clear. Top freezer drawer is removed and customer is going g to monitor.
Evan E.
RANGE WHIRLPOOL WFG550S0HZ1 Customer stated that unit was rusting out on top. Upon inspection discovered that cooktop is rusting out around each burner.(pics enclosed) called tech line to document findingsOrdering cooktop SR: 7724756539; ordrng 1 W11032119 (COOKTOP)
Gary T.
DISHWASHER KITCHENAID KUDE70FXSS1 "wash motor leaking, wash motor is water damaged, unit needs sump assy, ordering part.Quoted 104.65 labor.; ordrng 1 WPW10328226 (pump&motor)"
Steve M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Wk3ln00fpl1 found unit not cooling. No or very little frost on evaporator. Ordering evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Evan E.
DRYER MAYTAG MDE5500AYM Customer stated unit was squeaking while drum was spinning. Upon inspection discovered that right side roller was worn causing squeaking. Replaced roller greased other roller and idler pulley. Ran test cycle Unit tested good
Gary T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Replaced evaporator fan that was not running not going fridge section, defrosted reservoir that was not allowing water or ice. Tested OK"
Gary T.
WASHER MAYTAG MAV3955EWW "Unit needs a transmission, belt , break and rotor assembly. Break and rotor assembly are no longer available. Advised customer that this is a unit that I cannot repair and the extended warranty company will be in contact with them.21002010 break rotor and lining assy NO LONGER AVAILABLE."
Gary T.
WASHER WHIRLPOOL WTW7300DW0 "Replaced drain pump with broken impeller blades causing slow drain and unbalanced loads. Unit test OK, recalibrated."
Dave F.
DISHWASHER WHIRLPOOL WDT730PAHB0 F4E3 error code . Wash pump failure ordering pump W11085683 . Left other parts with customer.; ordrng 1 W11085683 (pump&motor)
Gary T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced door gasket that was leaking, tested okay.; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET"
Gary T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced door gasket that was leaking, tested okay.; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET"