We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ2
Near Rochester, NY 14622
James
Job Details:
01/30/2023
Light and fan not turning on. Disconnected lh ui and plugged in now unit functions properly. Customer is to monitor. If problem persists replace W11220414
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Irondequoit, NY 14609
Josh Henchen
Job Details:
01/30/2023
"Customer stated cold water never filled in washer. Checked and found no errors. Ran diagnostic cycle, all functions as expected. Ran Regular wash with clothing, water filled and advanced cycle. Washer checks good."
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, NY 14580
Andres
Job Details:
01/30/2023
"Customer stated that bake cycle would not heat up and also the back right burner would not come on. I diagnosed oven found that it is getting 120v but not heating up. I replaced the ignitor then tested it. Unit now bakes properly. I also found that the back right burner igniter is getting voltage but not lighting. Ordering new ignitor. ; ordrng 1 WP74009336 (Ignitor), used 1 12400035 (Ignitor kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ontario, NY 14519
Andres
Job Details:
01/30/2023
Replaced the water valve then tested unit. I was able to get water out of dispenser but coming out slowly. I suggested customer call a plumber and ask why pressure is so low. Unit is dispensing water though.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, NY 14450
Jeremy
Job Details:
01/30/2023
"Motor does not run just makes buzzing sound. Found faulty capacitor. Replaced capacitor, unit tested good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pittsford, NY 14534
Jeremy
Job Details:
01/30/2023
"No ice production. Fill tube frozen. Fill tube tested out of resistance range and wires crimped below hinge. Ordering freezer door and water fitting.; rqstng P&A on 1 LW11037733 (Freezer door DIRECT SHIP TO CUSTOMER) and 1 WP4373559 (5/16 x 1/4 Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Honeoye, NY 14471
Jeremy
Job Details:
01/30/2023
"Replaced control, LED board, ice maker, ice maker fan, and both evaporator fan harnesses. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Fairport, NY 14450
Josh Henchen
Job Details:
01/30/2023
"Customer stated washer finishing too soon. Checked and found F8E1. Ran diagnostic cycle all functions as expected. Ran Drain and spin cycle, all functions as expected. Explained the time display is an estimate, customer will monitor. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Josh Henchen
Job Details:
01/30/2023
"Customer stated dishes are not getting cleaned. Checked and found F4E3,F6E4,F2E1. Ran diagnostic cycle, Sump and pump not working properly. Replaced Sump and pump and diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Pittsford, NY 14534
Josh Henchen
Job Details:
01/30/2023
"Customer stated unit stopped making ice, customer stated he shut off ice maker and turned back on. Checked and found no errors. All functions in diagnostic working properly. Adjusted feet to help with door closing. Refrigerator checks good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14612
Andres
Job Details:
01/30/2023
Customer stated unit did not finish cycle. I diagnosed unit found error code for unbalanced load. I unplugged machine and cleared error code. I then started a normal cycle and watched it fill. I informed customer of what to do if load is unbalanced again.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, NY 14617
Andres
Job Details:
01/30/2023
I sent pre automated call to let customer know I was on my way. The address we have is to this apartment complexes lesson office. I ran doorbell but no one answered I called the number but could not leave voicemail. Waited 15 min no one showed up.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, NY 14622
Andres
Job Details:
01/30/2023
Customer stated unit would not finish cycle. I diagnosed unit found error codes for basket speed fault and shifter fault. I looked underneath unit found the capacitor on the ground crushed. I ohmed it out which tested open. Unit needs new capacitor. ; ordrng 1 W11158830 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Syracuse, NY 13204
Chuck
Job Details:
01/30/2023
Customer stated that unit is leaking from the back. After inspecting i found that no water line is hooked up for the ice maker and that the substance is a vinegar based oil that was leaking from a bottle in the fresh food compartment collecting in front of the unit and draining under the unit to the rear of the unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Rochester, NY 14612
James
Job Details:
01/26/2023
"Teeth of dispenser coupler sheared off and coupler of bin sheared off. Need motor parts and ice bin. Left icemaker. ; ordrng 1 W11202789 (Motor) and 1 WP2220458 (Coupler) and 1 W11347840 (Bin) and 1 WPW10258544 (Shaft), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Irondequoit, NY 14617
James
Job Details:
01/26/2023
"Unit was giving f3e3 errors, but now it won't display time on display. Thermistor tested good. Replaced control and acu. Unit functions properly."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rochester, NY 14620
Andres
Job Details:
01/26/2023
Customer stated that unit was not heating. When I tested unit it the heater turned on and is heating correctly. I took of back panel and did notice that their was a short at the connections for the drum light. Unit needs new harness and drum light box.; ordrng 1 W10640709 (Harness) and 1 3977373 (Bracket)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Baldwinsville, NY 13027
Chuck
Job Details:
01/26/2023
"Customer stated that water is sitting in the dispenser housing. Error code F8E1-long fill. After inspecting unit i found that the issue is with the dispenser housing. Replaced housing. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; (created new UIS, deleted prior attachment to UisID 78499)"
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near Rochester, NY 14620
Andres
Job Details:
01/26/2023
Customer stated their was water left in the fabric softener dispenser. Dispenser was clogged I cleaned it out. Dispenser is clean and let's water flow through now.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pittsford, NY 14534
Andres
Job Details:
01/26/2023
Customer stated unit was shaking and walking itself out and also they are hearing a noise like a loose bolt. I diagnosed unit and found that the noise is the rotor seems to be loose when agitating. I tried to tightened it but was still the same. Ordering rotor and suspension rods. ; ordrng 1 W11400156 (Suspension rods) and 1 W11260238 (Rotor) and 1 W10752189 (Screw)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14624
Andres
Job Details:
01/26/2023
Replaced bottom spray arm. Tested it with clear door. Unit no longer leaks.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14619
Andres
Job Details:
01/26/2023
Customer stated unit was not agitating and cleaning clothes properly. I diagnosed unit found agitator had fallen out of place. I replaced old style agitator with new style to prevent it from falling out of place again. Tested unit now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14610
Andres
Job Details:
01/26/2023
Replaced the ACU and the UI. I started a normal cycle and watched unit for about 15min. Unit was running properly with no issues. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
Andres
Job Details:
01/26/2023
Helped James with taking unit out of closet.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14616
Dave L
Job Details:
01/26/2023
The customer has the dryer connector to 30+ feet of venting that is restricted. Failed airflow test. Recommending finding a shorter path for the dryer vent. Customer will need to address this issue before the dryer can be put back into use ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, NY 14606
Dave L
Job Details:
01/26/2023
Found unit leaking from the ice side of the dual valve when filling the ice maker. Ordering valve; ordrng 1 W11482383 (Valve)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ05
Near Rochester, NY 14621
Dave L
Job Details:
01/26/2023
"Replaced evaporator and compressor due to poor cooling. Unit began cooling after repair. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Brockport, NY 14420
Dave L
Job Details:
01/26/2023
Retested all unit functions in diagnostics. No saved errors. Checked control and motor wiring and connections. Spoke the the RTM. If problem persists the unit will have to be diagnosed in home with correct installation.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB1
Near Pittsford, NY 14534
James
Job Details:
01/26/2023
Icemaker cycles but not rotating auger. Icemaker stripped. Need icemaker. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW5
Near Brighton, NY 14620
James
Job Details:
01/26/2023
"Display turns on and off. Freezer light out. Lh door switch broken. Replaced control and freezer bulb. Tested unit successfully. Need switch. Paid in full. ; ordrng 1 W11396033 (Switch), used 1 8009, and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Ontario, NY 14519
James
Job Details:
01/26/2023
Dropped off part.
We serviced a
KENMORE DRYER
Model 110.64983200
Near Webster, NY 14580
James
Job Details:
01/26/2023
Motor will only run when start button is pressed. Need motor. Customer opt not to repair. Maytag fridge not making ice. Diagnosed fill tube frozen. Customer going to fix. 30 day warranty on service fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Webster, NY 14580
James
Job Details:
01/26/2023
Replaced control and harness. Customer is to monitor temperature.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
James
Job Details:
01/26/2023
Replaced control and harness. Found pressure hose was kinked at conduit at rear of unit. Calibrated and tested.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Geneseo, NY 14454
Jeremy
Job Details:
01/26/2023
"Replaced cam, belt, gearcase, shifter. Found stripped basket hub screw and faulty suspension during repair. Replaced hub, ordering suspension and screw.; rqstng P&A on 1 W11217817 (SUSPENSION) and 1 WP8533953 (Screw), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR , used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS01
Near Pittsford, NY 14534
Jeremy
Job Details:
01/26/2023
"Replaced inner door, sliding arm and primary interlock, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Fairport, NY 14450
Jeremy
Job Details:
01/26/2023
Replaced tub leaning forward and water to drip over back side during heavier loads. Customer to monitor.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Penfield, NY 14526
Jeremy
Job Details:
01/26/2023
Unit is under extended warranty. Customer to call for dispatch.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14625
Dave F
Job Details:
01/26/2023
Replaced tub gasket and tested unit in diagnostics unit tested good ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pittsford, NY 14534
Dave F
Job Details:
01/26/2023
Washer was shaking. Adjusted the legs and leveled unit . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Rochester, NY 14610
Jeremy
Job Details:
01/26/2023
Customer unable to remove water filter. I removed and replaced water filter. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Jeremy
Job Details:
01/26/2023
Dishes not getting clean on bottom rack and leaking from left side of door. Found debris in lower spray arm and weak wash motor causing water to spray in unintended directions. Ordering sump/motor and spray arm.; ordrng 1 W11085683 (Sump and Motor) and 1 W11101428 (Wash Arm)
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
Jeremy
Job Details:
01/26/2023
Replaced spark module and orifice holder for ignitor not sparking. Unit checks good.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Canandaigua, NY 14424
Jeremy
Job Details:
01/26/2023
Removed dryer and replaced left side panel for being dented. Restacked dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, NY 14424
Dave F
Job Details:
01/26/2023
Water reservoir was frozen . Replaced parts .ice maker and dispenser now work . Checked temp in freshfood was a bit colder may have caused that . Adjusted temp to setting two . Unit tested good . If problem persists order 212643 permagum and follow pointer W11451777A; dspstn on spec-tagged invntry: 1 W10801011 RESERVOIR
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Canandaigua, NY 14424
Dave F
Job Details:
01/26/2023
Helped 59 remove unit
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near Parma, NY 14468
Dave L
Job Details:
01/26/2023
Replaced damaged active hinge. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details:
01/26/2023
Sr7735588679 the freezer door did not match existing doors or the fresh food door that was ordered. Documented with techline. Parts research through distributor required.; O-emld tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hilton, NY 14468
Dave L
Job Details:
01/26/2023
The customer is concerned with items getting torn during wash. Checked tub and agitator for damage. Ran auto test and load size calibration. Started a normal cycle to visually inspect water level. Recommending that the customer use deep water wash for smaller items to minimize the chance of damage ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
Dave L
Job Details:
01/23/2023
Replaced defrost thermistor due to testing as open In diagnostics. sr7734853976; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Hilton, NY 14468
Dave L
Job Details:
01/23/2023
Replaced noisy fan motor
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rochester, NY 14606
James
Job Details:
01/23/2023
Unit unlevel due to front foot coming off. Installed foot and leveled. Calibrated and ran spin cycle.
We serviced a
FRIGIDAIRE COIN-OP WASHER
Model FCCW3000FS3
Near Rochester, NY 14607
James
Job Details:
01/23/2023
Unit broken off suspension and drain pump cracked. Removed start button and panel from unit and repaired middle unit. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details:
01/23/2023
Replaced stator and rotor. Tested rinse and spin. Customer is to monitor. ; O-emld tckt
We serviced a
KENMORE WASHER
Model 40318900
Near Webster, NY 14580
James
Job Details:
01/23/2023
Ui dead. 120v to filter board. Disconnected filter board and unit began functioning after plugged in. Customer is to monitor. If problem persists replace 6201EC1006L.
We serviced a
MAYTAG WASHER
Model n/a
Near Marion, NY 14505
James
Job Details:
01/23/2023
Unit still turning off. ; rqstng P&A on 1 WPW10276397 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Webster, NY 14580
James
Job Details:
01/23/2023
Unit under cooling in freezer. Suction line frosting to compressor. Unit not defrosting. Defrost thermostat open and wire is pulling out of molex connection. Defrosted evap. Need harness and control. ; ordrng 1 W11161901 (Harness) and 1 WPW10352689 (Cntrl)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
James
Job Details:
01/23/2023
F8e1. F3E1. Unit stuck on wash cycle. Pressure hose blocked. Unit runs with hose disconnected. Need control and pressure hose. ; ordrng 1 W11481725 (Cntrl) and 1 W11028053 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Webster, NY 14580
Dave F
Job Details:
01/23/2023
Nothing came be ordered to fix this issue customer exchanged the shelfs at dealer and we replaced the rails called techline Sr 7735183909 . Techline had no recommendations to fix unit and is sending unit in for review . ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Brockport, NY 14420
Dave L
Job Details:
01/23/2023
Replaced iceMaker due to an open thermistor
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ08
Near Pittsford, NY 14534
Josh Henchen
Job Details:
01/23/2023
"Replaced microcomputer, magnatron, diode, and Capacitor due to microwave running for a few secs and shutting off. Tested microwave, found fuse blown, replaced and tested, all functions as expected. Microwave checks good.; used 1 WPM0805101 (FUSE-20A) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spencerport, NY 14559
Dave L
Job Details:
01/23/2023
Unit has by been completing cycles. Found low flo error in diagnostics. Water supply was in the off position but there was still some cold water pressure to the unit. Turned both hot and cold water supply valves on. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHMXKQ05
Near Rochester, NY 14620
Andres
Job Details:
01/23/2023
Replaced condenser fan. When I plugged unit back in it was in a defrost cycle so I could not get fan to turn on.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14624
Andres
Job Details:
01/23/2023
Customer stated unit was leaking. I used clear door to diagnose unit and found spray arm to be cracked and causing leak.
We serviced a
JENN AIR BEVERAGE CENTER
Model JUB24FLERS00
Near Canandaigua, NY 14424
Jeremy
Job Details:
01/23/2023
Replaced wine rack for broken closer. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spencerport, NY 14559
Dave L
Job Details:
01/23/2023
"Replaced broken motor, blower, and belt. Tested ok; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 341241 BELT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Andres
Job Details:
01/23/2023
Installed new harness on unit.bmade sure thermostat was in right position and held down in place.
We serviced a
MAYTAG DRYER
Model MGDC500VWO
Near Rochester, NY 14610
Josh Henchen
Job Details:
01/23/2023
"Replaced Door Switch, Belt, and timer. Tested dryer with no change to heat, unit needs new ignitor 279311 and coils 279834. ; ordrng 1 279834 (COIL KIT) and 1 279311 (IGNITOR) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Canandaigua, NY 14424
Jeremy
Job Details:
01/23/2023
"Unit is not cooling. Found compressor does not run at all. Not getting proper DC voltage to inverter board from control. Ordering control and inverter.; ordrng 1 W11461108 (Inverter) and 1 W11580519 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Palmyra, NY 14522
Andres
Job Details:
01/23/2023
"Installed new control, fan motor and thermistor. Plugged unit back in. Informed customer to wait 24hrs before putting food in freezer. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL COOKTOP
Model WFE540H0ES1
Near Fairport, NY 14450
Andres
Job Details:
01/23/2023
Customer stated front left burner would only stay on high and would not go to low. Diagnosed unit found infinite switch to be faulty. Ordering new switch ; ordrng 1 W10857622 (Infinite switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25FFCH801
Near Fairport, NY 14450
Andres
Job Details:
01/23/2023
Customer stated unit was working in the freezer but was not cooling in the fresh food secrion. I diagnosed unit and saw that the back panel was covered in ice in the freezer. I took off panel and saw evap was covered in frost. I put unit into a diagnostic mode and tried to run the heater but would not come on because of a bad bi metal. Unit needs new bi metal but it is no longer made. Customer wants part number so he can try and find it. Part # 2206506
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Jeremy
Job Details:
01/23/2023
Water dispenser has a slow steady drip without activating dispenser. Ordering valve and water filter head.; ordrng 1 W11346623 (Filter Head) and 1 W11524655 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14610
Andres
Job Details:
01/23/2023
Customer stated unit was making a noise when draining. I diagnosed unit found their was some debris in the pump. Cleared out all the debris and tested unit. Unit no longer makes noise.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Rochester, NY 14607
Andres
Job Details:
01/23/2023
Customer stated unit was making a noise. I diagnosed unit found the nut that holds the splutch down fell off causing splutch to grind. I reccomended getting it replaced but customer wanted old one put back on. I found the nut I put it back together and tested it and did not hear any noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baldwinsville, NY 13027
Chuck
Job Details:
01/23/2023
"Customer stated that unit is not cooling correctly. Freezer temp .09 and fresh food 38.6. I inspected unit, compressor, fan and fan harness tested good. Evaporator has a normal frost pattern with no ice buildup. Thermistor tested bad. Replaced thermistor WPW10384183. I asked customer to monitor and to call whirlpool if issue persists. Unit tested good ; used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Baldwinsville, NY 13027
Chuck
Job Details:
01/23/2023
"Customer stated that they are hearing a buzzing noise coming from the unit from time to time. After taking to the customer and inspecting unit i found that the noise that the customer is hearing is the ice box fan. Ice box fan tested good, i explained to customer that is a normal operating sound. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Baldwinsville, NY 13027
Chuck
Job Details:
01/23/2023
"Customer stated that unit is not washing the dishes properly. No codes. I ran a diagnostic test cycle in which the unit operated as intended, wash motor tested good. i inspected the spray arms and the spray arms tested bad as they are clogged with debris. Ordering lower spray arm W11101428 and middle spray arm WPW10448645; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Middle spray arm)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near East Syracuse, NY 13057
Chuck
Job Details:
01/23/2023
Customer stated that unit will not power on. I could not get unit into diagnostics as the control was not responding to commands. Control tested bad. I quoted customer to replace control but they declined the repair due to the cost of the repair & control W11188527
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Shortsville, NY 14548
Jeremy
Job Details:
01/23/2023
Customer stated that cycle pauses after about 10 minutes on any cycle including timed dry and they have to start it again. Ran unit on timed dry and allowed unit to run for 25 minutes without issue. Ordering control and console for intermittent operation.; ordrng 1 W11526014 (CONTROL) and 1 W11413567 (Control Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Rochester, NY 14618
Josh Henchen
Job Details:
01/23/2023
"Replaced door switch due to intermittent lights, Found switch burnt. Tested after replacing door switch, refrigerator checks good."
We serviced a
KENMORE WASHER
Model 1102992310
Near East Syracuse, NY 13057
Chuck
Job Details:
01/23/2023
"Customer stated that unit is not spinning out. Error code F7E1-basket speed fault, F0E5-off balance load. I preformed a tachometer verification test-tested good. I preformed a component activation test and the unit agitated, spin and drained as intended. Gearcase , actuator, lid lock and capacitor tested good. If issue persists unit will need control W10860464. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cicero, NY 13039
Chuck
Job Details:
01/23/2023
Customer stated that freezer light is out and fresh food compartment is blinking. After inspecting unit i found that the freezer led module tested bad. Replaced led module. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ2
Near Cicero, NY 13039
Chuck
Job Details:
01/23/2023
Replaced DSI and bake electrode. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manchester, NY 14548
Jeremy
Job Details:
01/23/2023
Customer stated lid is not locking and unit not functioning. Ran unit on normal with customer and explained the operation as it filled. Explained and demonstrated that lid does not lock until rinse phase. Unit operates as expected.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Victor, NY 14564
Jeremy
Job Details:
01/23/2023
"Unit out of level causing improper door alignment and door closure. Leveled unit, door closes properly."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14606
Josh Henchen
Job Details:
01/23/2023
"Replaced heating element due to a break in coils/no heat. Tested dryer, is reaching temp and cycling as expected. Dryer checks good."
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Rochester, NY 14611
Josh Henchen
Job Details:
01/23/2023
"Replaced wire harness and tested. Range door is unlocked and preheated to 350, operates as expected. Range checks good"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Rochester, NY 14624
Josh Henchen
Job Details:
01/23/2023
"Replaced door due to bent hinges not allowing door to close properly. Tested new Hinge and door, closing properly with a little resistance. Washer checks good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14624
Josh Henchen
Job Details:
01/23/2023
"Customer stated unit stopped spinning/advancing from final spin. Checked and found F2E1,F7E1. Capacitor isn't working properly. Ordering Capacitor W11428524.; ordrng 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Caledonia, NY 14423
Jeremy
Job Details:
01/23/2023
"Replaced door closer, bracket and gear for freezer door not closing properly. Due to location of unit (see attached photo) unable to verify proper seal on freezer gasket on left side. Gasket appears even across top and bottom. If problem persists unit will need to be removed from cabinet."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Geneseo, NY 14454
Jeremy
Job Details:
01/23/2023
"Unit has F8E4, F9E2 and F10E2 error codes. Found small amount of water in drip tray causing float switch to trip. Lower door seal is warped allowing water to escape. Ordering door seal.; ordrng 1 W11606677 (Door Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW
Near Rochester, NY 14616
James
Job Details:
01/23/2023
Filter housing dripping with water turned off. Replaced filter head and tested. Found no leaks.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53520CS4
Near Spencerport, NY 14559
Dave L
Job Details:
01/23/2023
Sr7835538180 documented sparking issue due to incorrect use of metal cooking rack.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Webster, NY 14580
Dave L
Job Details:
01/23/2023
Replaced wash basket. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Rochester, NY 14622
Dave L
Job Details:
01/23/2023
Unit is cooling poorly due to a low side leak at the evaporator. Customer was undecided and will let us know if they want Tom proceed with the repair; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11504445 and 1 W11504436 (6/8.1) and 1 WPW10143759 (Drier) and 2 W11506620 (8mm alum)s and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Dave L
Job Details:
01/23/2023
Replaced temperature sensor due to f3-e2 error. Cleared errors and tested in diagnostics . Customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KUDKO3ITBT1
Near Rochester, NY 14626
Dave L
Job Details:
01/23/2023
Replaced left side rack support.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14622
Andres
Job Details:
01/19/2023
"Customer stated unit was not heating and making a noise. When I tested unit initially it did not heat up. I checked power, heating element and fuses. I then checked connections at the timer and temp knob. I did not see anything wrong. I tested unit again and it started heating. Unit seemed to have a loose connection. I could not duplicate noise, customer is to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Leicester, NY 14481
Josh Henchen
Job Details:
01/19/2023
"Customer stated lid cracked and washer making noise during spin cycle. Checked and found F2E1, Ran diagnostic cycle lid won't stay locked inless you put weight on lid, got to spin cycle and found noise coming from gearcase. Unit needs Gearcase W11393685, Lid W11130236, Rotor W10754161, Slider W10734521, 2xbearing W11579387; ordrng 1 W11393685 (Gearcase) and 1 W11130236 (Lid) and 1 W10734521 (SLIDER) and 1 W10754161 (Rotor) and 2 W11579387 (Bearing)s"