Service History 48 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liverpool, NY 13090

Chuck

Job Details: 08/18/2022

"Customer hearing a clunking noise. F7E1-motor fault. I ran a diagnostic test cycle in which the unit was making a noise during the spin. I inspected unit and discovered that the gearcase is leaking oil. Ordering gearcase W11454734, cam W10721967, hub W10528947, belt W11239857 and Washplate W10752283. ; rqstng P&A on 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14608

Andres

Job Details: 08/18/2022

"Customer stated unit was not starting. I put unit into a diagnostic mode and ran a cycle. Unit ran cycle successfully. I started a normal a cycle and watched it, unit advanced and is working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Piffard, NY 14533

Jeremy

Job Details: 08/18/2022

"Replaced sump, motor, control and harness for sump and heater errors. Unit checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14613

James

Job Details: 08/18/2022

"Unit not defrosting. Ran manual defrost and replaced thermistor, cover, and control.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked seals and hoses for gaps or rips. Checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14616

James

Job Details: 08/18/2022

Unit shows dashes in display and wont turn on compressor. Replaced jazz control and tested. Unit began cooling. ; used 1 Wpw10503278 (Control) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/18/2022

Customer states the d/w leaks from door. Found unit tipped forward. Tipped unit back and leveled it. Unit is operating as designed.

We serviced a

KITCHENAID COOKTOP

Model KGCC566RBL07

Near Linwood, NY 14486

Jeremy

Job Details: 08/18/2022

"Replaced burned up switch harness. While verifying repair, discovered that spark module is faulty and not igniting all ignitors and sparking across terminals. Ordering spark module.; ordrng 1 WPW10110486 (MODULE-SPARK)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Warners, NY 13164

Chuck

Job Details: 08/18/2022

"Low to no ice production. No codes. Customer had ice maker turned off upon arrival. Unit passed test 57, 45 and 37. Ice box fan is operating normally. Cycled unit and asked customer to monitor the ice production, told customer to call if issue persists. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC3

Near Skaneateles, NY 13152

Chuck

Job Details: 08/18/2022

"Customer stated that they were hearing a noise. I got unit into a spin and i could hear what sounded like a bearing rolling around, i could not hear the liquid ring when manually turning the tub. Unit needs Tub and Drum Assembly W11460604. ; ordrng 1 W11460604 (Tub and drum assembly)"

We serviced a

MAYTAG MW-HOOD COMBO

Model MHW3505FW0

Near Skaneateles, NY 13152

Chuck

Job Details: 08/18/2022

"Customer stated that power button is not working. I inspected unit and all connections tested good, UI tested bad. I quoted customer to replace UI but they declined repair."

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Geneva, NY 14456

Doug Balcom

Job Details: 08/18/2022

"Replaced control, gearcase, splutch, motor, belt, actuator, and belt. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Phelps, NY 14532

Doug Balcom

Job Details: 08/18/2022

Replaced bake element. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Lyons, NY 14489

Doug Balcom

Job Details: 08/18/2022

Customer states unit says to close the lid. Found lid lock and strike broken. Ordering lid lock and strike.; ordrng 1 W11394572 (Lid lock) and 1 W11457841 (Strike)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Port Byron, NY 13140

Doug Balcom

Job Details: 08/18/2022

"Customer states lid lock broken and unit is very noisey when running. Found lid lock broken and gearcase leaking oil. Ordering strike, gearcase, stator, rotor, clutch, and slider.; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W11457841 (Strike)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Farmington, NY 14425

Josh Henchen

Job Details: 08/18/2022

Customer stated washer stopped draining. Checked and found one of the crimp connectors detached. Reconnected wires. washer checks good.

We serviced a

CROSLEY REFRIGERATOR

Model CRH12SW

Near Penfield, NY 14526

Dave F

Job Details: 08/18/2022

Unit was not cooling properly. Found frost build up in vent not allowing air to get to freshfood section . Cleaned up blockage . Thinking the evap fan is dying but can not find parts for unit . Can not service unit further due to no parts .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Rochester, NY 14625

Dave F

Job Details: 08/18/2022

Ice box fan is working . Evap fan is working . Fill tube to ice maker is working and heating . Replaced the ice maker . Ran the motor test it worked . Fill ice maker with water . Freezer was -3 degrees . Unit tested good . Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 08/18/2022

Test 39 freshfood evap thermistor is short said 03 in diagnostics.unit needs new fan evap harness. Ordering fan .; ordrng 1 W11087438 (motor-evap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Farmington, NY 14425

Dave F

Job Details: 08/18/2022

Replaced control and UI . Tested in diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11368911 HOUSING- UI

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Canandaigua, NY 14424

Dave F

Job Details: 08/18/2022

Evacuated unit vacuum down and recharged unit.unit is now cooling as expected. Customer will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB00

Near Webster, NY 14580

Dave L

Job Details: 08/18/2022

"Replaced seized compressor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504432 COUPLER BR 6X5 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Rochester, NY 14616

Dave L

Job Details: 08/18/2022

Replaced deformed tub gasket.

We serviced a

WHIRLPOOL WASHER

Model LSQ903PQ1

Near Brockport, NY 14420

Dave L

Job Details: 08/18/2022

The washer is getting stuck in the rinse cycle on normal. Ran normal cycle unable to recreate issue. Timer advanced through cycle without issue. Quoted for timer. Customer declined

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Fairport, NY 14450

Jeremy

Job Details: 08/18/2022

Replaced fill valve for not shutting off properly and causing ice build

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS

Near Fairport, NY 14450

Jeremy

Job Details: 08/18/2022

Replaced motor and Sump for F10E5 error and not completing any cycle. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Macedon, NY 14502

Jeremy

Job Details: 08/18/2022

"Replaced, UI, harness and control for being completely unresponsive. Unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Macedon, NY 14502

Jeremy

Job Details: 08/18/2022

Replaced damper and control for fresh food section not cooling. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/18/2022

Unit has F6E2 error code and console will not respond to user inputs. Ordering console.; ordrng 1 W11112662 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/18/2022

Replaced fan motor and blade for noisy operation. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Macedon, NY 14502

Jeremy

Job Details: 08/17/2022

Replaced LH upper rack adjuster for broken roller.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Spencerport, NY 14559

Josh Henchen

Job Details: 08/17/2022

"Customer stated she had found water on floor wasn't sure where it came from. Checked and found inlet valve on copper line spraying water when turned on. Recommended a plumber. Ran full tub of water, drained. No leaks. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH08

Near Rochester, NY 14626

Dave F

Job Details: 08/17/2022

Water is building up on the floor of the unit . Doors are sealing not seeing any moisture building up anywhere but under the door . Ordering a new door LW10680726 ; ordrng 1 LW10680726 (dor-fip)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14609

Andres

Job Details: 08/17/2022

"Customer stated unit was leaking. Diagnosed unit and found a small slit on the water line. I used a 5/16 coupler cut the line and recconected it. Tested unit and looked for leaks. Did not see any, unit is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Victor, NY 14564

Jeremy

Job Details: 08/17/2022

Found that unit has excessive shaking and noise during spin. Found basket has excessive wobble and suspension is worn out. Customer elected to not repair due to cost.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/17/2022

"Replaced Drain Pump ran diagnostic, Water drained from tub, still recommended changing the drain hose. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Webster, NY 14580

James

Job Details: 08/17/2022

Doors too hard to open. Sp for putting air hole in drain tube. Performed service pointer and tightened handle.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Syracuse, NY 13212

Chuck

Job Details: 08/17/2022

Replaced sump and motor. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

Dave L

Job Details: 08/17/2022

Freezer had defrosted due to an air leak from freezer. Left side freezer rail screw preventing closure. Securely fainted screw and verified defrost cycle. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, NY 14609

Dave F

Job Details: 08/17/2022

Replaced right freshfood door hinge and replaced ice maker . Cycled ice maker and fill with water . Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cicero, NY 13039

Chuck

Job Details: 08/17/2022

Replaced sump and motor. Unit tested good

We serviced a

MAYTAG OVEN

Model MEW9527AB00

Near Pittsford, NY 14534

Dave F

Job Details: 08/17/2022

Oven not turning on . Found the thermal fuse was blown . Jump fuse and tested bake and broil they are working . . Ordering fuse ; ordrng 1 WPW10545255 (fuse-thrml)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Victor, NY 14564

Dave F

Job Details: 08/17/2022

Unit has F8E4 checked float pan had water in it . Cleared water and tested unit in diagnostics unit isnt leaking . Leveled unit to floor and tested heater it is working . Customer will monitor unit . Suggested using pro wash . High temp and heat dry and to use dishwasher cleaner affresh . Unit tested good .

We serviced a

KENMORE DRYER

Model 110.66942500

Near Webster, NY 14580

James

Job Details: 08/17/2022

"Replaced belt , rollers, and thermostat. Tested and heat cycling between 115-140 degrees on low. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 4392067 (Kit) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Canandaigua, NY 14424

Dave F

Job Details: 08/17/2022

"Dishwasher taking a long time to finish cycle .customer is using heavy and all settings which would make unit run extended time . Suggested sensor wash ,high temp and heat dry . Ran unit in diagnostics and tested good heater is working"

We serviced a

WHIRLPOOL DRYER

Model LGR7646EQ1

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/17/2022

Part was damaged had to order new ignitor.; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Rochester, NY 14619

Josh Henchen

Job Details: 08/17/2022

"Replaced control and ran diagnostic, calibration cycles, washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Rochester, NY 14607

Josh Henchen

Job Details: 08/17/2022

"Customer complaint was if you pull open freezer from the left side it would become uneven and wouldn't close inless you pushed it shut. Checked and funny slider working fine freezer should be opened from the middle of door, explained the track and gears cause this to happen because of design. If problem persists please send senior tech."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Lima, NY 14485

Josh Henchen

Job Details: 08/17/2022

"Customer stated dishwasher was not cleaning dishes. Checked and found F-E-, Ran diagnostic. Unit needs a new Sump and motor W11085683.; ordrng 1 W11085683 (SUMP&MOTOR)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB

Near Rochester, NY 14616

Dave L

Job Details: 08/17/2022

Replaced scratched door. ; dspstn on spec-tagged invntry: 1 LW10599399 DOOR and 1 W11178521 NAMEPLATE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Victor, NY 14564

Jeremy

Job Details: 08/17/2022

Found that door gasket was not fully seated on right hand side. Seated gasket properly and heated it up to for a better seal on cabinet. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Rochester, NY 14621

Andres

Job Details: 08/17/2022

"Replaced both led lights but fresh food section did not come on, the freezer light is very dimmed. Ordering main light that controls the other two.; ordrng 1 WPW10515058 (Led light)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14619

Ray Benedetto

Job Details: 08/17/2022

Customer forgot that follow-up appointment was Aug 17th and is not on premises. ; schdld next appmnt for 8/18 THU !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/17/2022

"Unit had brass bushings on heating element. Replaced updated heating element per Service Pointer W11540964, S17304. Tested, no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13208

Chuck

Job Details: 08/17/2022

Customer not home. I called customer to let them know i was 15 minutes away and then followed up with a text. Upon arrival i rang the doorbell and knocked on the door several times. I waited 15 minutes while continuing to knock on the door then tagged door. ; saved tckt

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 08/17/2022

Freezer light not working in unit. Replaced LED in freezer per Service Pointer W11460554. Light operating normally.; used 1 W10695459 (Module) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Rochester, NY 14612

Dave L

Job Details: 08/17/2022

Unit is unresponsive. Found thermal damage to L1 at the block. Ordering harness per customers request. ; ordrng 1 W11553447 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Rochester, NY 14609

James

Job Details: 08/17/2022

Unit spins off balance. Replaced actuator and adjusted feet. Ran drain and spin with a load of clothes and unit functions properly. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14621

Andres

Job Details: 08/17/2022

Customer stated unit was giving him F5E2 and F5E3 for lid lock not locking and unlocking. Put unit into a diagnostic mode and manually tried to lock unit but it was not engaging. Unit needs new lock.; ordrng 1 W10861642 (Lid lock)

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Penfield, NY 14526

Andres

Job Details: 08/17/2022

Replaced UI. UI now responds to commands and is working properly.

We serviced a

WHIRLPOOL RANGE

Model MED5630HW2

Near Webster, NY 14580

Andres

Job Details: 08/17/2022

Customer stated that clothes were coming out wet when using a sensor cycle. I diagnosed unit and checked for error codes but did not find any. I tested the sensors and made sure that they were sensing correct. Unit is working properly. I informed customer that if they're drying a smaller load the clothes won't hit sensor and unit thinks clothes are dry.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Victor, NY 14564

Jeremy

Job Details: 08/17/2022

"Found that ice had clumped in ice bin causing auger to freeze up and bin to crack and icemaker is no longer cycling. Found gap in ice door on the bottom allowing warm air to enter ice compartment. Ordering ice door, icemaker and ice container.; ordrng 1 W10910401 (Ice container) and 1 W11557001 (Icemaker) and 1 W11594927 (Ice Door)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Marcellus, NY 13108

Doug Balcom

Job Details: 08/17/2022

"Customer states unit stops in mid cycle. Thinks it's not getting hot water. Ran diagnostic test no codes. Ran unit it is grinding in agitate and spin. Found gearcase leaking oil. Ordering gearcase, rotor, stator, and clutch. ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL WASHER

Model GHW9300PW4

Near Skaneateles, NY 13152

Doug Balcom

Job Details: 08/17/2022

Customer states they get a F11 error code. Ran diagnostic test got F11 error code. Communication error between MCU and CCU. Customer declined repair and is buying a new unit.

We serviced a

KENMORE REFRIGERATOR

Model 106.59422801

Near Rochester, NY 14621

James

Job Details: 08/17/2022

Unit not cooling. Compressor locked at 24 amps. Need compressor. Customer opted to not repair.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Irondequoit, NY 14617

James

Job Details: 08/17/2022

F6e0 lost communication. Ui intermittent to hit keys on its own. Cleared error. Need ui and control ; ordrng 1 W11339755 (Ui) and 1 W11205353 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Irondequoit, NY 14617

James

Job Details: 08/17/2022

"Ice not dispensing. Ice bin stuck. Icemaker leaking into bin and freezing everything. Defrosted bin and found fill tube was not fully inserted through liner from factory, causing water to miss icemaker and leak. Inserted fill tube and replaced icemaker. Reset power and icemaker filled properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER , used 1 Sh15 from stock"

We serviced a

JENN AIR RANGE

Model JDS9860AAB

Near Rochester, NY 14617

James

Job Details: 08/17/2022

Lf burner not igniting. Issue was looked at prior visit. Warranty sc. Customer needs burner cartridge replaced. Part is nla. Told customer i could rebuild it for about 350.00. Customer declined. Refund 2nd sc charged.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14616

Andres

Job Details: 08/17/2022

Tech was assigned as a helper;

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Syracuse, NY 13211

Chuck

Job Details: 08/17/2022

"Customer stated that the other day the unit would not drain and she noticed a burning Oder. No codes. I ran a diagnostic test cycle in which the unit operated normally. I inspected the unit and all connections tested good, voltage tested good, drain pump tested good , wash motor tested good , sensor tested good, harness tested good, outlet tested good and power connections tested good. I then started a normal wash cycle and let it run for 15 minutes then drained and it operated as intended. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 08/17/2022

"Customer stated washer not draining adequately. Checked and found F5E2,F7E9. Cleared codes, Ran diagnostic all functions working properly. Said the noise was like a train asked him to record it. If problem persists need Stator motor: W10870751 Stator motor screw WPW10253476.; ordrng 1 WPW10253476 (Screw Stator Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ09

Near Geneseo, NY 14454

Dave F

Job Details: 08/17/2022

Items freezing in freshfood section 35 degrees in freshfood section and 6 degrees in freezer . Restricted the air flow from the freezer to the refrigerator to keep more of the cold air inside freezer if problem persists order W11438736 thermistor and W11599869 control

We serviced a

WHIRLPOOL RANGE

Model AGR6603SFS2

Near Hilton, NY 14468

Dave L

Job Details: 08/17/2022

Left side of the oven door is not sealing properly. Replaced and moved active hinge to the left side. Oven door tested ok; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brockport, NY 14420

Dave L

Job Details: 08/17/2022

Unit will not complete spin cycle. Basket speed fault in diagnostics. Actuator was changed twice by customer. Unit failed tachometer test. Found half seated connector on board preventing the control from reading the hallSensor. Reconnected and verifiedBasket speed sensor in diagnostics. Calibrated and tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near Rochester, NY 14624

Ray Benedetto

Job Details: 08/17/2022

Replaced ice container and deflector. Ice making/dispensing working correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Rush, NY 14543

Ray Benedetto

Job Details: 08/17/2022

Replaced ice maker. Power cycled unit. Ice maker cycled and filled. Operating normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Chili, NY 14514

Ray Benedetto

Job Details: 08/17/2022

"Ice maker stopped working and filling. Tested unit, ordering ice maker for repair.; ordrng 1 W11546935 (Ice Maker)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14622

Jeremy

Job Details: 08/17/2022

Replaced wash motor and control for no wash motor function. Unit checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8989SHZ

Near Rochester, NY 14626

Dave L

Job Details: 08/17/2022

Replaced broken adjusters and manifold ; used 2 WPW10546503 (Adjuster) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Rochester, NY 14615

James

Job Details: 08/17/2022

Replaced icemaker and cycled successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Webster, NY 14580

James

Job Details: 08/17/2022

Unit not making ice. Took off cover and frost was stuck to bail arm. Removed frost and cycled icemaker in Diagnostics. Customer is to monitor. If problem persists order W10873791

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 08/17/2022

"Unit had Cooktop On/Hot lights stay on, not going off. Was able to isolate malfunctioning infinite switch, right front. Possibility that unit might need additional control board. Ordering both parts to have in hand for trial-and-error troubleshooting.; ordrng 1 WP3149400 (Infinite Switch) and 1 W11567368 (Control Board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Penfield, NY 14526

Jeremy

Job Details: 08/17/2022

Replaced freezer door switch for intermittent ice making and light out in the freezer. Unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, NY 14606

Josh Henchen

Job Details: 08/17/2022

Replaced UI for Constant F6E2 code. Ran diagnostic/ calibrated washer. Started load of laundry and watched for 10 mins. washer checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 08/17/2022

Replaced control and drain pump for intermittent drain operation and noisy drain pump.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Scottsville, NY 14546

Dave F

Job Details: 08/17/2022

Unit has sealed system leak . Ran test four no frost pattern on freezer evap . Ordering all parts that may be needed . ; ordrng 1 W11291123 (Fresh food evaporator) and 1 W11099748 (Freezer evaporator) and 1 W11592010 (Compressor) and 2 W11109499 (drier-tube)s and 1 W11506635 (Access valve) and 1 W11504415 (8.5/8) and 1 W11504416 (8.5/6) and 1 W11504436 (5/1.8) and 1 W11504420 (8/6) and 1 W11504423 (8/2) and 1 W11504424 (8/1.8) and 1 W10895757 (6/5) and 1 W11504433 (6/4)

We serviced a

KITCHENAID OVEN

Model KOSC504ESS01

Near West Henrietta, NY 14586

Dave F

Job Details: 08/17/2022

Thermal fuse was blown . Found the cooling fan is seized and needs to be replaced the control on the UI is broken. Due to the heat from the unit not having a fan ordering parts ; ordrng 1 WPW10176670 (blower) and 1 W11025102 (fuse-thrml) and 1 W10803991 (cntrl-elec)

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Rochester, NY 14618

Andres

Job Details: 08/16/2022

Customer stated that when she tried to use oven it was giving her error F8E0 for fan speed to low. I looked up units tech sheet and searched for error. Tech sheet states that fan should ohm out to 150 when I ohmed out fan ingot a reading off 5800. Ordering new fan ; ordrng 1 W11107275 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14609

Dave F

Job Details: 08/16/2022

Replaced compressor. Vacuumed unit and recharged . Unit tested good . ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 1 WPW10143759 DRIER-UV DYE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, NY 14580

James

Job Details: 08/16/2022

"Ice bin stuck in door. Ice not dispensing. Ice freezing together. Icemaker test failed, motor stopped halfway. Auger receiver will not align with dispenser motor shaft. Need icemaker and bin. ; ordrng 1 W10908391 (Icemaker) and 1 W10910401 (Bin)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Rochester, NY 14616

James

Job Details: 08/16/2022

"No cool. Sealed system. Compressor buzzing no frost pattern. 8mm, 5-4 x2, 2mm. Called techline sr7734363082. They are going to replace fridge."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Rochester, NY 14625

Andres

Job Details: 08/16/2022

"Customer stated unit was not igniting the burners. Diagnosed unit and found one of the connections in the back was cut. I spliced and recconected connection. Tested unit, all burners now ignite properly. Customer also pointed out that the right back burner knob keeps falling off. I looked at knob and saw that it was cracked. ; ordrng 1 WPW10339442 (Knob)"

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Webster, NY 14580

Andres

Job Details: 08/16/2022

"Customer stated unit was not starting when pressing start. Diagnosed unit and found thermal fuse was open. Had fuse in my van, replaced it and put unit back together. Tested unit now working properly.; used 1 W10909685 (Thermal fuse) from stock"

We serviced a

JENN AIR MICROWAVE

Model JMW3430DP02

Near Pittsford, NY 14534

Jeremy

Job Details: 08/16/2022

"Could not get unit into diagnostic to verify error code. Lower oven would not run and power button on console did not work. Turned off breaker, removed console and reseated all connections, restored power and all began to function properly. Still unable to get in diagnostic due to slow response from oven cancel button. Quoting for replacement of console.; rqstng P&A on 1 W11236885 (Console) and 1 Sh15 (Shipping)"

We serviced a

KENMORE DRYER

Model 11066812690

Near Pittsford, NY 14534

Jeremy

Job Details: 08/16/2022

"Dryer is not heating, checked and found open heating element. Customer elected to not repair."

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW4

Near Fairport, NY 14450

Jeremy

Job Details: 08/16/2022

Replaced console for being unresponsive. Unit checks good.; dspstn on spec-tagged invntry: 1 W11325578 CONSOLE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM03

Near Macedon, NY 14502

Jeremy

Job Details: 08/16/2022

Replaced icemaker for not cycling.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/16/2022

Found loud noise coming from freezer section. Determined problem to be evap Fan to be faulty. Ordering fan motor and blade.; ordrng 1 W11559968 (Evap Fan motor) and 1 WP2169142 (Fan Blade)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Dansville, NY 14437

Jeremy

Job Details: 08/16/2022

"Found dryer with broken belt, seized roller and faulty idler pulley. Used repair kit to replace idler, rollers and belt. Dryer checks good; used 1 4392065 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Rochester, NY 14625

Dave F

Job Details: 08/16/2022

Ice maker still not making ice . Ordering ice maker ; ordrng 1 W11579560 (Ice maker)