Service History 48 - Appliance Tec

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ2

Near Rochester, NY 14622

James

Job Details: 01/30/2023

Light and fan not turning on. Disconnected lh ui and plugged in now unit functions properly. Customer is to monitor. If problem persists replace W11220414

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 01/30/2023

"Customer stated cold water never filled in washer. Checked and found no errors. Ran diagnostic cycle, all functions as expected. Ran Regular wash with clothing, water filled and advanced cycle. Washer checks good."

We serviced a

JENN AIR RANGE

Model JGS9900CDS02

Near Webster, NY 14580

Andres

Job Details: 01/30/2023

"Customer stated that bake cycle would not heat up and also the back right burner would not come on. I diagnosed oven found that it is getting 120v but not heating up. I replaced the ignitor then tested it. Unit now bakes properly. I also found that the back right burner igniter is getting voltage but not lighting. Ordering new ignitor. ; ordrng 1 WP74009336 (Ignitor), used 1 12400035 (Ignitor kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, NY 14519

Andres

Job Details: 01/30/2023

Replaced the water valve then tested unit. I was able to get water out of dispenser but coming out slowly. I suggested customer call a plumber and ask why pressure is so low. Unit is dispensing water though.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fairport, NY 14450

Jeremy

Job Details: 01/30/2023

"Motor does not run just makes buzzing sound. Found faulty capacitor. Replaced capacitor, unit tested good.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Pittsford, NY 14534

Jeremy

Job Details: 01/30/2023

"No ice production. Fill tube frozen. Fill tube tested out of resistance range and wires crimped below hinge. Ordering freezer door and water fitting.; rqstng P&A on 1 LW11037733 (Freezer door DIRECT SHIP TO CUSTOMER) and 1 WP4373559 (5/16 x 1/4 Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Honeoye, NY 14471

Jeremy

Job Details: 01/30/2023

"Replaced control, LED board, ice maker, ice maker fan, and both evaporator fan harnesses. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/30/2023

"Customer stated washer finishing too soon. Checked and found F8E1. Ran diagnostic cycle all functions as expected. Ran Drain and spin cycle, all functions as expected. Explained the time display is an estimate, customer will monitor. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/30/2023

"Customer stated dishes are not getting cleaned. Checked and found F4E3,F6E4,F2E1. Ran diagnostic cycle, Sump and pump not working properly. Replaced Sump and pump and diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Pittsford, NY 14534

Josh Henchen

Job Details: 01/30/2023

"Customer stated unit stopped making ice, customer stated he shut off ice maker and turned back on. Checked and found no errors. All functions in diagnostic working properly. Adjusted feet to help with door closing. Refrigerator checks good."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rochester, NY 14612

Andres

Job Details: 01/30/2023

Customer stated unit did not finish cycle. I diagnosed unit found error code for unbalanced load. I unplugged machine and cleared error code. I then started a normal cycle and watched it fill. I informed customer of what to do if load is unbalanced again.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Irondequoit, NY 14617

Andres

Job Details: 01/30/2023

I sent pre automated call to let customer know I was on my way. The address we have is to this apartment complexes lesson office. I ran doorbell but no one answered I called the number but could not leave voicemail. Waited 15 min no one showed up.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, NY 14622

Andres

Job Details: 01/30/2023

Customer stated unit would not finish cycle. I diagnosed unit found error codes for basket speed fault and shifter fault. I looked underneath unit found the capacitor on the ground crushed. I ohmed it out which tested open. Unit needs new capacitor. ; ordrng 1 W11158830 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Syracuse, NY 13204

Chuck

Job Details: 01/30/2023

Customer stated that unit is leaking from the back. After inspecting i found that no water line is hooked up for the ice maker and that the substance is a vinegar based oil that was leaking from a bottle in the fresh food compartment collecting in front of the unit and draining under the unit to the rear of the unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Rochester, NY 14612

James

Job Details: 01/26/2023

"Teeth of dispenser coupler sheared off and coupler of bin sheared off. Need motor parts and ice bin. Left icemaker. ; ordrng 1 W11202789 (Motor) and 1 WP2220458 (Coupler) and 1 W11347840 (Bin) and 1 WPW10258544 (Shaft), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

MAYTAG DRYER

Model MGD6630HW0

Near Irondequoit, NY 14617

James

Job Details: 01/26/2023

"Unit was giving f3e3 errors, but now it won't display time on display. Thermistor tested good. Replaced control and acu. Unit functions properly."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Rochester, NY 14620

Andres

Job Details: 01/26/2023

Customer stated that unit was not heating. When I tested unit it the heater turned on and is heating correctly. I took of back panel and did notice that their was a short at the connections for the drum light. Unit needs new harness and drum light box.; ordrng 1 W10640709 (Harness) and 1 3977373 (Bracket)

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/26/2023

"Customer stated that water is sitting in the dispenser housing. Error code F8E1-long fill. After inspecting unit i found that the issue is with the dispenser housing. Replaced housing. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; (created new UIS, deleted prior attachment to UisID 78499)"

We serviced a

MAYTAG WASHER

Model MFW9800TQ0

Near Rochester, NY 14620

Andres

Job Details: 01/26/2023

Customer stated their was water left in the fabric softener dispenser. Dispenser was clogged I cleaned it out. Dispenser is clean and let's water flow through now.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Pittsford, NY 14534

Andres

Job Details: 01/26/2023

Customer stated unit was shaking and walking itself out and also they are hearing a noise like a loose bolt. I diagnosed unit and found that the noise is the rotor seems to be loose when agitating. I tried to tightened it but was still the same. Ordering rotor and suspension rods. ; ordrng 1 W11400156 (Suspension rods) and 1 W11260238 (Rotor) and 1 W10752189 (Screw)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14624

Andres

Job Details: 01/26/2023

Replaced bottom spray arm. Tested it with clear door. Unit no longer leaks.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14619

Andres

Job Details: 01/26/2023

Customer stated unit was not agitating and cleaning clothes properly. I diagnosed unit found agitator had fallen out of place. I replaced old style agitator with new style to prevent it from falling out of place again. Tested unit now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14610

Andres

Job Details: 01/26/2023

Replaced the ACU and the UI. I started a normal cycle and watched unit for about 15min. Unit was running properly with no issues. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Webster, NY 14580

Andres

Job Details: 01/26/2023

Helped James with taking unit out of closet.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14616

Dave L

Job Details: 01/26/2023

The customer has the dryer connector to 30+ feet of venting that is restricted. Failed airflow test. Recommending finding a shorter path for the dryer vent. Customer will need to address this issue before the dryer can be put back into use ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, NY 14606

Dave L

Job Details: 01/26/2023

Found unit leaking from the ice side of the dual valve when filling the ice maker. Ordering valve; ordrng 1 W11482383 (Valve)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ05

Near Rochester, NY 14621

Dave L

Job Details: 01/26/2023

"Replaced evaporator and compressor due to poor cooling. Unit began cooling after repair. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Brockport, NY 14420

Dave L

Job Details: 01/26/2023

Retested all unit functions in diagnostics. No saved errors. Checked control and motor wiring and connections. Spoke the the RTM. If problem persists the unit will have to be diagnosed in home with correct installation.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB1

Near Pittsford, NY 14534

James

Job Details: 01/26/2023

Icemaker cycles but not rotating auger. Icemaker stripped. Need icemaker. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEW5

Near Brighton, NY 14620

James

Job Details: 01/26/2023

"Display turns on and off. Freezer light out. Lh door switch broken. Replaced control and freezer bulb. Tested unit successfully. Need switch. Paid in full. ; ordrng 1 W11396033 (Switch), used 1 8009, and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Ontario, NY 14519

James

Job Details: 01/26/2023

Dropped off part.

We serviced a

KENMORE DRYER

Model 110.64983200

Near Webster, NY 14580

James

Job Details: 01/26/2023

Motor will only run when start button is pressed. Need motor. Customer opt not to repair. Maytag fridge not making ice. Diagnosed fill tube frozen. Customer going to fix. 30 day warranty on service fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Webster, NY 14580

James

Job Details: 01/26/2023

Replaced control and harness. Customer is to monitor temperature.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Webster, NY 14580

James

Job Details: 01/26/2023

Replaced control and harness. Found pressure hose was kinked at conduit at rear of unit. Calibrated and tested.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Geneseo, NY 14454

Jeremy

Job Details: 01/26/2023

"Replaced cam, belt, gearcase, shifter. Found stripped basket hub screw and faulty suspension during repair. Replaced hub, ordering suspension and screw.; rqstng P&A on 1 W11217817 (SUSPENSION) and 1 WP8533953 (Screw), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR , used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS01

Near Pittsford, NY 14534

Jeremy

Job Details: 01/26/2023

"Replaced inner door, sliding arm and primary interlock, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 01/26/2023

Replaced tub leaning forward and water to drip over back side during heavier loads. Customer to monitor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Penfield, NY 14526

Jeremy

Job Details: 01/26/2023

Unit is under extended warranty. Customer to call for dispatch.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14625

Dave F

Job Details: 01/26/2023

Replaced tub gasket and tested unit in diagnostics unit tested good ; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pittsford, NY 14534

Dave F

Job Details: 01/26/2023

Washer was shaking. Adjusted the legs and leveled unit . Calibrated unit and ran auto diagnostics. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Rochester, NY 14610

Jeremy

Job Details: 01/26/2023

Customer unable to remove water filter. I removed and replaced water filter. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Pittsford, NY 14534

Jeremy

Job Details: 01/26/2023

Dishes not getting clean on bottom rack and leaking from left side of door. Found debris in lower spray arm and weak wash motor causing water to spray in unintended directions. Ordering sump/motor and spray arm.; ordrng 1 W11085683 (Sump and Motor) and 1 W11101428 (Wash Arm)

We serviced a

WHIRLPOOL COOKTOP

Model KSGG700EBS2

Near Pittsford, NY 14534

Jeremy

Job Details: 01/26/2023

Replaced spark module and orifice holder for ignitor not sparking. Unit checks good.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/26/2023

Removed dryer and replaced left side panel for being dented. Restacked dryer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Canandaigua, NY 14424

Dave F

Job Details: 01/26/2023

Water reservoir was frozen . Replaced parts .ice maker and dispenser now work . Checked temp in freshfood was a bit colder may have caused that . Adjusted temp to setting two . Unit tested good . If problem persists order 212643 permagum and follow pointer W11451777A; dspstn on spec-tagged invntry: 1 W10801011 RESERVOIR

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Canandaigua, NY 14424

Dave F

Job Details: 01/26/2023

Helped 59 remove unit

We serviced a

WHIRLPOOL OVEN

Model WFG525S0HS1

Near Parma, NY 14468

Dave L

Job Details: 01/26/2023

Replaced damaged active hinge. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 01/26/2023

Sr7735588679 the freezer door did not match existing doors or the fresh food door that was ordered. Documented with techline. Parts research through distributor required.; O-emld tckt

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Hilton, NY 14468

Dave L

Job Details: 01/26/2023

The customer is concerned with items getting torn during wash. Checked tub and agitator for damage. Ran auto test and load size calibration. Started a normal cycle to visually inspect water level. Recommending that the customer use deep water wash for smaller items to minimize the chance of damage ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14626

Dave L

Job Details: 01/23/2023

Replaced defrost thermistor due to testing as open In diagnostics. sr7734853976; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Hilton, NY 14468

Dave L

Job Details: 01/23/2023

Replaced noisy fan motor

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Rochester, NY 14606

James

Job Details: 01/23/2023

Unit unlevel due to front foot coming off. Installed foot and leveled. Calibrated and ran spin cycle.

We serviced a

FRIGIDAIRE COIN-OP WASHER

Model FCCW3000FS3

Near Rochester, NY 14607

James

Job Details: 01/23/2023

Unit broken off suspension and drain pump cracked. Removed start button and panel from unit and repaired middle unit. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Webster, NY 14580

James

Job Details: 01/23/2023

Replaced stator and rotor. Tested rinse and spin. Customer is to monitor. ; O-emld tckt

We serviced a

KENMORE WASHER

Model 40318900

Near Webster, NY 14580

James

Job Details: 01/23/2023

Ui dead. 120v to filter board. Disconnected filter board and unit began functioning after plugged in. Customer is to monitor. If problem persists replace 6201EC1006L.

We serviced a

MAYTAG WASHER

Model n/a

Near Marion, NY 14505

James

Job Details: 01/23/2023

Unit still turning off. ; rqstng P&A on 1 WPW10276397 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Webster, NY 14580

James

Job Details: 01/23/2023

Unit under cooling in freezer. Suction line frosting to compressor. Unit not defrosting. Defrost thermostat open and wire is pulling out of molex connection. Defrosted evap. Need harness and control. ; ordrng 1 W11161901 (Harness) and 1 WPW10352689 (Cntrl)

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Webster, NY 14580

James

Job Details: 01/23/2023

F8e1. F3E1. Unit stuck on wash cycle. Pressure hose blocked. Unit runs with hose disconnected. Need control and pressure hose. ; ordrng 1 W11481725 (Cntrl) and 1 W11028053 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Webster, NY 14580

Dave F

Job Details: 01/23/2023

Nothing came be ordered to fix this issue customer exchanged the shelfs at dealer and we replaced the rails called techline Sr 7735183909 . Techline had no recommendations to fix unit and is sending unit in for review . ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Brockport, NY 14420

Dave L

Job Details: 01/23/2023

Replaced iceMaker due to an open thermistor

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ08

Near Pittsford, NY 14534

Josh Henchen

Job Details: 01/23/2023

"Replaced microcomputer, magnatron, diode, and Capacitor due to microwave running for a few secs and shutting off. Tested microwave, found fuse blown, replaced and tested, all functions as expected. Microwave checks good.; used 1 WPM0805101 (FUSE-20A) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Spencerport, NY 14559

Dave L

Job Details: 01/23/2023

Unit has by been completing cycles. Found low flo error in diagnostics. Water supply was in the off position but there was still some cold water pressure to the unit. Turned both hot and cold water supply valves on. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8CHMXKQ05

Near Rochester, NY 14620

Andres

Job Details: 01/23/2023

Replaced condenser fan. When I plugged unit back in it was in a defrost cycle so I could not get fan to turn on.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14624

Andres

Job Details: 01/23/2023

Customer stated unit was leaking. I used clear door to diagnose unit and found spray arm to be cracked and causing leak.

We serviced a

JENN AIR BEVERAGE CENTER

Model JUB24FLERS00

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/23/2023

Replaced wine rack for broken closer. Unit checks good.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Spencerport, NY 14559

Dave L

Job Details: 01/23/2023

"Replaced broken motor, blower, and belt. Tested ok; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 341241 BELT"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Andres

Job Details: 01/23/2023

Installed new harness on unit.bmade sure thermostat was in right position and held down in place.

We serviced a

MAYTAG DRYER

Model MGDC500VWO

Near Rochester, NY 14610

Josh Henchen

Job Details: 01/23/2023

"Replaced Door Switch, Belt, and timer. Tested dryer with no change to heat, unit needs new ignitor 279311 and coils 279834. ; ordrng 1 279834 (COIL KIT) and 1 279311 (IGNITOR) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10198086 BELT"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/23/2023

"Unit is not cooling. Found compressor does not run at all. Not getting proper DC voltage to inverter board from control. Ordering control and inverter.; ordrng 1 W11461108 (Inverter) and 1 W11580519 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Palmyra, NY 14522

Andres

Job Details: 01/23/2023

"Installed new control, fan motor and thermistor. Plugged unit back in. Informed customer to wait 24hrs before putting food in freezer. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL COOKTOP

Model WFE540H0ES1

Near Fairport, NY 14450

Andres

Job Details: 01/23/2023

Customer stated front left burner would only stay on high and would not go to low. Diagnosed unit found infinite switch to be faulty. Ordering new switch ; ordrng 1 W10857622 (Infinite switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25FFCH801

Near Fairport, NY 14450

Andres

Job Details: 01/23/2023

Customer stated unit was working in the freezer but was not cooling in the fresh food secrion. I diagnosed unit and saw that the back panel was covered in ice in the freezer. I took off panel and saw evap was covered in frost. I put unit into a diagnostic mode and tried to run the heater but would not come on because of a bad bi metal. Unit needs new bi metal but it is no longer made. Customer wants part number so he can try and find it. Part # 2206506

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/23/2023

Water dispenser has a slow steady drip without activating dispenser. Ordering valve and water filter head.; ordrng 1 W11346623 (Filter Head) and 1 W11524655 (Valve)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, NY 14610

Andres

Job Details: 01/23/2023

Customer stated unit was making a noise when draining. I diagnosed unit found their was some debris in the pump. Cleared out all the debris and tested unit. Unit no longer makes noise.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near Rochester, NY 14607

Andres

Job Details: 01/23/2023

Customer stated unit was making a noise. I diagnosed unit found the nut that holds the splutch down fell off causing splutch to grind. I reccomended getting it replaced but customer wanted old one put back on. I found the nut I put it back together and tested it and did not hear any noise.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/23/2023

"Customer stated that unit is not cooling correctly. Freezer temp .09 and fresh food 38.6. I inspected unit, compressor, fan and fan harness tested good. Evaporator has a normal frost pattern with no ice buildup. Thermistor tested bad. Replaced thermistor WPW10384183. I asked customer to monitor and to call whirlpool if issue persists. Unit tested good ; used 1 WPW10384183 (Thermistor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/23/2023

"Customer stated that they are hearing a buzzing noise coming from the unit from time to time. After taking to the customer and inspecting unit i found that the noise that the customer is hearing is the ice box fan. Ice box fan tested good, i explained to customer that is a normal operating sound. Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Baldwinsville, NY 13027

Chuck

Job Details: 01/23/2023

"Customer stated that unit is not washing the dishes properly. No codes. I ran a diagnostic test cycle in which the unit operated as intended, wash motor tested good. i inspected the spray arms and the spray arms tested bad as they are clogged with debris. Ordering lower spray arm W11101428 and middle spray arm WPW10448645; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Middle spray arm)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near East Syracuse, NY 13057

Chuck

Job Details: 01/23/2023

Customer stated that unit will not power on. I could not get unit into diagnostics as the control was not responding to commands. Control tested bad. I quoted customer to replace control but they declined the repair due to the cost of the repair & control W11188527

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

Jeremy

Job Details: 01/23/2023

Customer stated that cycle pauses after about 10 minutes on any cycle including timed dry and they have to start it again. Ran unit on timed dry and allowed unit to run for 25 minutes without issue. Ordering control and console for intermittent operation.; ordrng 1 W11526014 (CONTROL) and 1 W11413567 (Control Panel)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506EPA01

Near Rochester, NY 14618

Josh Henchen

Job Details: 01/23/2023

"Replaced door switch due to intermittent lights, Found switch burnt. Tested after replacing door switch, refrigerator checks good."

We serviced a

KENMORE WASHER

Model 1102992310

Near East Syracuse, NY 13057

Chuck

Job Details: 01/23/2023

"Customer stated that unit is not spinning out. Error code F7E1-basket speed fault, F0E5-off balance load. I preformed a tachometer verification test-tested good. I preformed a component activation test and the unit agitated, spin and drained as intended. Gearcase , actuator, lid lock and capacitor tested good. If issue persists unit will need control W10860464. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Cicero, NY 13039

Chuck

Job Details: 01/23/2023

Customer stated that freezer light is out and fresh food compartment is blinking. After inspecting unit i found that the freezer led module tested bad. Replaced led module. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JZ2

Near Cicero, NY 13039

Chuck

Job Details: 01/23/2023

Replaced DSI and bake electrode. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Manchester, NY 14548

Jeremy

Job Details: 01/23/2023

Customer stated lid is not locking and unit not functioning. Ran unit on normal with customer and explained the operation as it filled. Explained and demonstrated that lid does not lock until rinse phase. Unit operates as expected.; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Victor, NY 14564

Jeremy

Job Details: 01/23/2023

"Unit out of level causing improper door alignment and door closure. Leveled unit, door closes properly."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14606

Josh Henchen

Job Details: 01/23/2023

"Replaced heating element due to a break in coils/no heat. Tested dryer, is reaching temp and cycling as expected. Dryer checks good."

We serviced a

WHIRLPOOL OVEN

Model WFE535S0LZ2

Near Rochester, NY 14611

Josh Henchen

Job Details: 01/23/2023

"Replaced wire harness and tested. Range door is unlocked and preheated to 350, operates as expected. Range checks good"

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Rochester, NY 14624

Josh Henchen

Job Details: 01/23/2023

"Replaced door due to bent hinges not allowing door to close properly. Tested new Hinge and door, closing properly with a little resistance. Washer checks good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14624

Josh Henchen

Job Details: 01/23/2023

"Customer stated unit stopped spinning/advancing from final spin. Checked and found F2E1,F7E1. Capacitor isn't working properly. Ordering Capacitor W11428524.; ordrng 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBM03

Near Caledonia, NY 14423

Jeremy

Job Details: 01/23/2023

"Replaced door closer, bracket and gear for freezer door not closing properly. Due to location of unit (see attached photo) unable to verify proper seal on freezer gasket on left side. Gasket appears even across top and bottom. If problem persists unit will need to be removed from cabinet."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Geneseo, NY 14454

Jeremy

Job Details: 01/23/2023

"Unit has F8E4, F9E2 and F10E2 error codes. Found small amount of water in drip tray causing float switch to trip. Lower door seal is warped allowing water to escape. Ordering door seal.; ordrng 1 W11606677 (Door Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW

Near Rochester, NY 14616

James

Job Details: 01/23/2023

Filter housing dripping with water turned off. Replaced filter head and tested. Found no leaks.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53520CS4

Near Spencerport, NY 14559

Dave L

Job Details: 01/23/2023

Sr7835538180 documented sparking issue due to incorrect use of metal cooking rack.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Webster, NY 14580

Dave L

Job Details: 01/23/2023

Replaced wash basket. Tested ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ01

Near Rochester, NY 14622

Dave L

Job Details: 01/23/2023

Unit is cooling poorly due to a low side leak at the evaporator. Customer was undecided and will let us know if they want Tom proceed with the repair; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11504445 and 1 W11504436 (6/8.1) and 1 WPW10143759 (Drier) and 2 W11506620 (8mm alum)s and 1 Sh (Sh)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14612

Dave L

Job Details: 01/23/2023

Replaced temperature sensor due to f3-e2 error. Cleared errors and tested in diagnostics . Customer to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KUDKO3ITBT1

Near Rochester, NY 14626

Dave L

Job Details: 01/23/2023

Replaced left side rack support.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14622

Andres

Job Details: 01/19/2023

"Customer stated unit was not heating and making a noise. When I tested unit initially it did not heat up. I checked power, heating element and fuses. I then checked connections at the timer and temp knob. I did not see anything wrong. I tested unit again and it started heating. Unit seemed to have a loose connection. I could not duplicate noise, customer is to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Leicester, NY 14481

Josh Henchen

Job Details: 01/19/2023

"Customer stated lid cracked and washer making noise during spin cycle. Checked and found F2E1, Ran diagnostic cycle lid won't stay locked inless you put weight on lid, got to spin cycle and found noise coming from gearcase. Unit needs Gearcase W11393685, Lid W11130236, Rotor W10754161, Slider W10734521, 2xbearing W11579387; ordrng 1 W11393685 (Gearcase) and 1 W11130236 (Lid) and 1 W10734521 (SLIDER) and 1 W10754161 (Rotor) and 2 W11579387 (Bearing)s"