We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Canastota, NY 13032
Chuck G
Job Details: 02/06/2024
Customer stated that unit will not start a cycle. Error code F8E1-long fill. After inspecting unit i found a broken wire going to inlet valve-i repaired wire. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Spencerport, NY 14559
Dave L
Job Details: 02/06/2024
Unit making loud noise during spin. Shifter fault in diagnostics. Unit spins but control dies during second stroke of agitation. Ordering motor. Part under 120 month coverage ; ordrng 1 W11497303 (Motor)
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Fayetteville, NY 13066
Anthony V
Job Details: 02/06/2024
Found that. Right front burner knob was. Off center was offset re adjusted burner control reinstalled knob ran stove unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Piffard, NY 14533
Dave L
Job Details: 02/06/2024
"Replaced belt Gearcase and cam and actuator due to Gearcase leak. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model GDT630PYR3FS
Near Geneseo, NY 14454
Dave L
Job Details: 02/06/2024
Replaced rollers and removed old track from element. Tests ok.
We serviced a
GE DRYER
Model GFD55GSSN2WW
Near Geneseo, NY 14454
Dave L
Job Details: 02/06/2024
Replaced control and user interface due to no operation. Programmed and tested control. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, NY 14414
Dave L
Job Details: 02/06/2024
"Diagnosed with techline. Restriction at drier. Flushed system and replaced drier. Customer to monitor ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Canastota, NY 13032
Chuck G
Job Details: 02/06/2024
Customer stated that unit was leaking. After inspecting unit i found that the inlet Valve has a crack causing water to pour out of valve. Ordering inlet valve W11519244; ordrng 1 W11519244 (Inlet valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Utica, NY 13501
Chuck G
Job Details: 02/06/2024
"Customer stated that unit is not spinning and the drain pump wont shut off. Error codes F9E1-long drain, F7E1-tach missing and F5E1-lid lock and F3E2-pressure system fault. The unit would not let me run a diagnostic cycle as pump would not shut off-i tried clearing the pressure hose. Ordering control W11543996, lower harness W11568983, lid lock W11700916, strike W11457841, capacitor W11395618, actuator W10913953 and pump W11396717; ordrng 1 W11543996 (Control) and 1 W11568983 (Lower harness) and 1 W11700916 (Lid lock) and 1 W11457841 (Strike) and 1 W11395618 (Capacitor) and 1 W10913953 (Actuator) and 1 W11396717 (Pump)"
We serviced a
WHIRLPOOL DRYER
Model LGR8648PW1
Near Rochester, NY 14611
Andres V
Job Details: 02/06/2024
Belt fell of pulley. Inspected belt let customer know best to get it replaced while everything is taken apart. Replaced belt and tested it. Unit is working properly ; used 1 341241 (Belt) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near West Henrietta, NY 14586
Andres V
Job Details: 02/06/2024
"Ignitor was broken when machine arrived to home, I Replaced the burner on unit and tested it. Unit is heating and working properly."
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near West Henrietta, NY 14586
Andres V
Job Details: 02/06/2024
Cleaned out blower wheel that is causing the vibration when unit is tumbling.
We serviced a
GE RANGE
Model JGB735SP1SS
Near Pittsford, NY 14534
Andres V
Job Details: 02/06/2024
Used thermal coupler to take temp readings. Set unit to a 350 back cycle saw that it got up to 355 shut off then went down to 345 and turned back on. Unit is cycling properly.
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Rochester, NY 14618
Andres V
Job Details: 02/06/2024
"I set unit to a 350 bake cycle. Put thermal coupler in center rack and watched unit heat up. When unit reached pre heat my multimeter said it was 372 which is standard when preheating.unit did have error code for runaway temp but I could not duplicate issue. Unit seems to be working properly, customer is to monitor."
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Fairport, NY 14450
Andres V
Job Details: 02/06/2024
Fixed the push button rubber piece on unit so you're able to push it now.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Farmington, NY 14425
Andres V
Job Details: 02/06/2024
"Found back right roller causing squeaking noise, I used a repair kit replaced the roller, and pulley. Tested it out unit no longer squeaks. ; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HTW
Near Pittsford, NY 14534
Andres V
Job Details: 02/06/2024
Was able to get frzr door open. Cleared out ice from railings and cleared ice maker fill tube. Put unit back together and had customer test out door. Unit is working properly
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Pittsford, NY 14534
Andres V
Job Details: 02/06/2024
Took unit of pedestal and tested it. Unit was working properly without excess shaking. Put unit back on pedestal and seems that unit shakes more while on it. Recommended either putting it on floor or getting new pedestal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oswego, NY 13126
Anthony V
Job Details: 02/06/2024
"Installed new wash. Basket supplied by Whirlpool, ran washer unit tested good."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Oswego, NY 13126
Anthony V
Job Details: 02/06/2024
Ran washer washer runs fine just shakes found bad suspension rods on the left front ordering suspension rods W11217817 customer has no email address; ordrng 1 W11217817 (Suspension rods)
We serviced a
GE WASHER
Model GTW335ASNN0WW
Near Oswego, NY 13126
Anthony V
Job Details: 02/06/2024
Installed new belt and drive pulley ran washer unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Utica, NY 13502
Chuck G
Job Details: 02/06/2024
Customer stated that unit is showing an ER. Error code F1E1-internal control failure. Control tested bad. Ordering control W11620481; ordrng 1 W11620481 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rome, NY 13440
Chuck G
Job Details: 02/06/2024
Customer stated that unit is not spinning. Error code F5E2-lock failure. I inspected the unit and found that the door wasnt closing properly because the top screw on the door strike was missing-i located the screw and installed. I ran a diagnostic cycle in which the unit operated as intended. I then ran a quick wash cycle with a few towels and the unit completed the cycle without any issues. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rome, NY 13440
Chuck G
Job Details: 02/06/2024
Customer stated that unit is not starting a cycle. Error code F9E1-long drain. After inspecting unit i found a broken wire to the drain pump-repaired wire. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Phoenix, NY 13135
Anthony V
Job Details: 02/05/2024
Lid is broke and magnetic part of lidlock does not work ordering lid lock. W11700916 and a strike w11457841; ordrng 1 W11700916 (Lidlock) and 1 W11457841 (Lid strike)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Penfield, NY 14526
Andres V
Job Details: 02/05/2024
"I replaced gearcase, cam, belt and hub. Calibrated unit in diagnostic, then ran a cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , and 1 WPW10006384 BELT"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Penfield, NY 14526
Andres V
Job Details: 02/05/2024
"Unit had lid lock error code, I ran a diagnostic cycle successfully but did notice that at then end unit has trouble unlocking door. I recommend replacing lid lock ; ordrng 1 W11565030 (Door lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Jamesville, NY 13078
Chuck G
Job Details: 02/05/2024
Customer stated that unit is leaking. After inspecting the unit i found that the drain clip is missing (could not locate) from the connection on the water inlet assembly which is casing the hose to become uninstalled when the drain pump kicks on. Ordering hose clip W11596052; ordrng 1 W11596052 (Drain clip)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGB00
Near Syracuse, NY 13212
Chuck G
Job Details: 02/05/2024
Replaced freezer door. Cycled unit. Unit tested good
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2745FQ1
Near Fayetteville, NY 13066
Chuck G
Job Details: 02/05/2024
"Replaced basket, adapter, spanner nut and tub ring. Recalibrated the control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near East Syracuse, NY 13057
Chuck G
Job Details: 02/05/2024
Replaced main harness. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Syracuse, NY 13203
Chuck G
Job Details: 02/05/2024
"Customer stated that they are concerned about the unit shaking. No codes. After inspecting unit i found that the unit was not level-i leveled unit then I ran a diagnostic cycle in which the unit operated as intended. I then explained to the customer about how much HE detergent to use, cycle selection and how to load the unit. Unit tested good"
We serviced a
GE RANGE
Model JGBS86SP2SS
Near Syracuse, NY 13203
Chuck G
Job Details: 02/05/2024
"Customer stated that unit is not heating very well and that the upper oven light sometimes goes out. No F codes. I ran a bake cycle on that upper and lower ovens-upper oven got to a temp of 385 on a 350 bake cycle/cycled as intended and the lower oven got to a temp of 370 on a 350 bake cycle and kicked back on at 338. While running the testing the control board on the unit lost power, the outlet tested good. Ordering control WB27X42477; rqstng P&A on 1 WB27X42477 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/05/2024
Installed wire harness w11568793 w. Ran dishwasher. Unit tested good
We serviced a
KITCHENAID OVEN
Model KOSE500EBS20
Near Penfield, NY 14526
Andres V
Job Details: 02/05/2024
Unit has error code F3E0 found a service pointer for issue about temp sensor connectors not making contact. I adjusted the connector so they do come into contact and turned unit back on. Error code went away and unit is working properly.
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Brockport, NY 14420
Dave L
Job Details: 02/05/2024
Replaced control and sensor due to control error. Tests ok. ; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14626
Dave L
Job Details: 02/05/2024
Door springs are detached. Unit leaks from seal. Needs hinges and seal; rqstng P&A on 1 W11573703 (Hinge) and 1 W11573702 (Hinge) and 1 W11483553 (Seal)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Penfield, NY 14526
Andres V
Job Details: 02/05/2024
I checked all fuses and saw igniter glowing but did not seem like it was getting hit enough. I installed new ignitor but got same result. I recommend replacing burner assembly ; ordrng 1 W11652258 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Penfield, NY 14526
Andres V
Job Details: 02/05/2024
"Installed new control and set unit to recommended settings, customer is to monitor over the next few days."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Webster, NY 14580
Andres V
Job Details: 02/05/2024
"Installed new sump and pump on unit. Ran a diagnostic cycle, unit is working properly. ; dspstn on spec-tagged invntry: 1 W11416362 PUMP & MOTOR"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Webster, NY 14580
Andres V
Job Details: 02/05/2024
Hinges are preventing door from opening properly. Unit needs new hinges; ordrng 1 WPW10299224 (Hinge with spring) and 1 WPW10299227 (Hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW1
Near Webster, NY 14580
Andres V
Job Details: 02/05/2024
"Unit was not draining. I cleared out all water and tested pump to see if impeller was turning but was not. Unit needs new pump. ; (created new UIS, deleted prior attachment to UisID 36459), ordrng 1 WPW10661045 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14609
Andres V
Job Details: 02/05/2024
"I replaced both parts of the drain hose, tested unit. Unit is now draining properly."
We serviced a
KITCHENAID OVEN
Model KSGB900ESS8
Near Rochester, NY 14616
Dave L
Job Details: 02/05/2024
Bake burner only lights intermittently. Ordering spark module and Ignitor ; ordrng 1 WPW10324262 (Bake ignitor) and 1 W10860916 (Spark module)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14616
Dave L
Job Details: 02/05/2024
Unit will not wash due to an open wash motor. Ordering sumpp; ordrng 1 W11613480 (Sump)
We serviced a
WHIRLPOOL WASHER
Model GHW9150TW
Near Irondequoit, NY 14617
Dave L
Job Details: 02/05/2024
Mcu communication failure preventing use. Quoted for Mcu. Customer declined
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Webster, NY 14580
Dave L
Job Details: 02/05/2024
Replaced switch and harness due to water level error. Unit tested ok in diagnostics and quick wash. Pseudo job tomorrow for payment ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA60SMHN00
Near Rochester, NY 14622
Dave L
Job Details: 02/05/2024
"Right fresh food door is broken at hinge. Ordering door. Left crisper not function due to deformed rail. Ordering rail. Fresh food gaskets torn ordering gaskets; rqstng P&A on 1 LW10858417 (Door) and 1 WPW10468555 (Track), ordrng 2 WPW10460580 (Gasket)s"
We serviced a
KITCHENAID OVEN
Model KEBC107KBL03
Near Rochester, NY 14626
Dave L
Job Details: 02/05/2024
Oven will not heat. Replaced open thermal cut off. When testing the cooling fan seized. Fan is NLA
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Rochester, NY 14624
Dave L
Job Details: 02/05/2024
Left burner has failed in the same way since last visit. Ordering left side manifold and burner. Ordering LP kit to verify conversion was done properly ; ordrng 1 W11502161 (Lp kit) and 1 W11384736 (Manifold) and 1 W11344539 (Burner)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Rochester, NY 14624
Dave L
Job Details: 02/05/2024
Motor relay fails to close. Customer declined to repair. ATEC warranty for S/c
We serviced a
WHIRLPOOL 50#IM 15' FS
Model KUID308HPS00
Near Honeoye Falls, NY 14472
Dave L
Job Details: 02/05/2024
SR7738331476diagnosed unit again with techline now that the unit has been powered on since last visit. Evap thermistor has failed preventing harvest. Unit harness must be replaced with control. Ordering both. ; ordrng 1 W11123917 (Harness) and 1 W11034363 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Bayberry, NY 13090
Anthony V
Job Details: 02/05/2024
No power to the board pulled back panel off tested all connections. And has no power. 120 coming out of outlet ordering a electric control W11620481; ordrng 1 W11620481 (Electric control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Fayetteville, NY 13066
Anthony V
Job Details: 02/05/2024
Took temps when I first arrived. Freezer was -2 refrigerator was at 37 degrees all food in door of freezer is rock solid. Advised the customer to put her ice cream. In the door compressor is running. Properly. Ice cubes I took out of freezer our hard. And frozen also advised customer that some stores. Have their Ice cream at -20 degrees.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Syracuse, NY 13224
Anthony V
Job Details: 02/05/2024
Installed gas burner. Ran dryer. With. No gas odor unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Syracuse, NY 13202
Anthony V
Job Details: 02/05/2024
Found that lid strike was broke off installed new lid strike. W11457841 truck stock ran washer. Normal washing conditions unit tested good; used 1 W11457841 (Lid strike) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Clay, NY 13090
Anthony V
Job Details: 02/05/2024
Installed new icemaker. Cycled icemaker. Icemaker filled properly unit tested good
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Cato, NY 13033
Anthony V
Job Details: 02/05/2024
Ran washer in diagnostic mode. No error codes present cycle times our very long on normal wash and quick wash ordering an electric control W11550453 electric control; ordrng 1 W11550453 (Electric control)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14616
Dave L
Job Details: 02/01/2024
Replaced broken belt cover
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Webster, NY 14580
Anthony V
Job Details: 02/01/2024
Found that the drum is oblong on one side and is scraping on back panel only does it when drum heats up ordering drum W10545923 drum scheduling return visit ; ordrng 1 W10545923 (Drum)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW650SPN3SN
Near Camillus, NY 13031
Chuck G
Job Details: 02/01/2024
Customer stated that the unit is leaking from the top left front. I verified the issue. I replaced ST provided water valves and After testing unit i found that the leak is coming from the dispenser. I also preformed a firmware update. Unit needs dispenser assembly WH42X29535; rqstng P&A on 1 WH42X29535 (Dispenser assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Rochester, NY 14610
Andres V
Job Details: 02/01/2024
"Unis has a evaporator leak, what seems to be at the cap tube.; ordrng 1 W10836706 (Evaporator) and 1 W11504434 (6/2) and 1 W11504432 (6/5) and 1 WPW10507886 (Compressor) and 1 W10913906 (Process tube) and 1 Wpw10143759 (Dye dryer) and 1 W11504447 (5/1.8) and 2 W11504431 (7/5)s and 1 W11504420 (8/6)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Penfield, NY 14526
Andres V
Job Details: 02/01/2024
"Took unit out of cavity and listened for noise, high pitch noise is coming from the pump again. ; ordrng 1 W11460946 (Sump and pump)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Penfield, NY 14526
Andres V
Job Details: 02/01/2024
Lid strike broke inside the lid lock. Unit needs new strike and lock ; ordrng 1 W11307244 (Lid lock) and 1 W10837741 (Strike)
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Penfield, NY 14526
Andres V
Job Details: 02/01/2024
I installed new control board and set clock but noticed that it was doing the same thing where its going to fast. I reccomended replacinf UI now but part is unavailable will have to call techline. ; O-emld tckt
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14609
Dave L
Job Details: 02/01/2024
Replaced element and harness due to connection failure at heater. Tests ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Penfield, NY 14526
Andres V
Job Details: 02/01/2024
Noise is coming from damper motor when opening and closing. ; ordrng 1 WPW10594329 (Damper)
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Fairport, NY 14450
Andres V
Job Details: 02/01/2024
Installed two new hinges on unit and tested it. Top door is now opening and closing properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Ontario, NY 14519
Anthony V
Job Details: 02/01/2024
Installed new outer shell door came in not damaged this time customer is happy with how it looks unit tested good
We serviced a
GE REFRIGERATOR
Model GNE27JYMFWFFS
Near Fairport, NY 14450
Anthony V
Job Details: 02/01/2024
Refregerater is making a rattling noise can't say where it's coming from turned the freezer temps down too see if I can duplicate the issue cannot duplicate the issue. Fan is running like normal advised the target too listen too see wherenuts coming from and possibly take a video of it when it happens again
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Palmyra, NY 14522
Anthony V
Job Details: 02/01/2024
During spin says it's loud found a bad capaciter bottom of machine had oil all over replaced capaciter. Wiped whole bottom of machine off. Ran machine unit tested good. ; used 1 W11395618 (Capaciter) from stock
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Rochester, NY 14618
Andres V
Job Details: 02/01/2024
Unit did not have option of being calibrated. I set unit to 350 degree bake cycle and took temp readings. Unit is working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Marcellus, NY 13108
Chuck G
Job Details: 02/01/2024
Unit has bad heater. Replaced heating element. Ran a diagnostic cycle in which the unit operated as intended. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Syracuse, NY 13219
Chuck G
Job Details: 02/01/2024
Unit not starting cycle. Error code F5E2-lid will not lock. After inspecting unit i found that the lid lock tested bad. Replaced lid lock. Recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W10810403 (Lid lock) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTS00
Near Syracuse, NY 13219
Chuck G
Job Details: 02/01/2024
"Ice guide and dispenser lever is broken. Ordering ice dispenser lever WP2255431B, ice guide WP2180224, retainer WP2194719 and clip WP2195051; ordrng 1 WP2255431B (Ice lever) and 1 WP2194719 (Retainer) and 1 WP2180224 (Ice guide) and 1 WP2195051 (Clip)"
We serviced a
JENN AIR RANGE
Model JES8850BAS
Near Fayetteville, NY 13066
Chuck G
Job Details: 02/01/2024
"Broken cooktop, right rear element is not working and front right element the switch is not working. After inspecting unit i found that the cooktop, rear right element and the front element selector switch (NLA) needs to be replaced. I explained to the customer that the switch was no longer available and quoted to replace cooktop and element-customer declined repair"
We serviced a
WHIRLPOOL OVEN DOUBLE
Model WOD51ES4ES02
Near Syracuse, NY 13212
Chuck G
Job Details: 02/01/2024
Upper and lower ovens not heating. No codes. After inspecting the unit i found the issue to be with the power supply as the unit is not receiving the proper voltage to heat the elements.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Clay, NY 13088
Chuck G
Job Details: 02/01/2024
"Ice not dispensing. After inspecting unit i found that the auger motor tested bad. Ordering motor W11671282, washer W11378860 and yoke WP63052-2; ordrng 1 W11671282 (Motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Yoke)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cicero, NY 13039
Chuck G
Job Details: 02/01/2024
Replaced control. Recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I asked customer to monitor and to call if issue persists. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Cicero, NY 13039
Chuck G
Job Details: 02/01/2024
Customer stated that the unit is not responding to commands. After inspecting unit i found that the unit is on a GFI on the same circuit as the refrigerator-the GFI was tripped. I restored power to the unit-no codes and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer that each appliance should be on its own circuit and to have an electrician look at it. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/01/2024
Installed water filter housing still no water out of the door or icemaker file# 7738083481 I unthawed resevior home owner is gonna. Monitor water
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/01/2024
Reinstalled back panel and convection fan cover. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14608
Dave L
Job Details: 02/01/2024
Found frozen defrost drain customer is going to thaw.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Penfield, NY 14526
Dave L
Job Details: 02/01/2024
Replaced open evaporator fan motor. Tests ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB0
Near Macedon, NY 14502
Dave L
Job Details: 02/01/2024
"Replaced right front burner switch due to shorted pilot. Tests ok. ; used 1 8009 (BULB-4OW), and 1 Sh15 (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW2
Near Walworth, NY 14568
Dave L
Job Details: 02/01/2024
Washer did not fill. No errors in diagnostics. Checked water supply and ran diagnostic cycle. Unable to recreate. Tests ok
We serviced a
GE RANGE
Model CHS900P2M6S1
Near Webster, NY 14580
Dave L
Job Details: 02/01/2024
Replaced burner and module. Unit tested ok.
We serviced a
GE DRYER
Model GFD55GSSN2WW.
Near Webster, NY 14580
Dave L
Job Details: 02/01/2024
"Motor is noisy. Inspected rollers, blower and burner assembly to verify. Ordering motor and blower; ordrng 1 WH03X32157 (Motor) and 1 WE16X33977 (Blower)"
We serviced a
MAYTAG DRYER
Model LDG4914AAE
Near Rochester, NY 14616
Dave L
Job Details: 02/01/2024
"Belt, baffle, and idler broken. Ordering all three. ; ordrng 1 WP6-3037050 (Idler) and 1 WPY312959 (Belt) and 1 33001004 (Baffle), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW3
Near Rochester, NY 14615
Dave L
Job Details: 02/01/2024
Blower is cracked. Ordering blower and motor ; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14612
Dave L
Job Details: 02/01/2024
Washer left first load wet. Found hot water was not connected. Informed customer that the hot water needs to be connected to avoid water level error. Unit tested ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14607
Andres V
Job Details: 02/01/2024
"Unit was in a defrost when I was in home, took freezer temp found it to be 9 degrees. Unit is also making ice, checked freezer gasket to make sure it sealing. Could not duplicate issue, customer is to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Red Creek, NY 13143
Anthony V
Job Details: 02/01/2024
Refregerater was turned off and pulled out when I arrived found. Broken wire on the start device repaired wire. Compressor started up like normal refrigerator temps were at 60 and freezer was dropping too around 48 degrees
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14612
Dave L
Job Details: 01/29/2024
Hinges are disconnected. New flooring has left no clearance to uninstall unit. Customer is going to make arrangements to make unit scribble while hinges are being ordered. ; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Syracuse, NY 13209
Chuck G
Job Details: 01/29/2024
Replaced compressor. Vacuumed unit down to 400 microns. Charged unit with 64 grams of R600. Evaporator developed a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE08
Near Clay, NY 13090
Chuck G
Job Details: 01/29/2024
"Called customer to let him know that i was on my way, i asked customer if he realized that unit is OOW and said is going to call to try to get the repair covered. Unit needs lens cover WPW10313918, bulb W11518235 and housing WPW10313917"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Clay, NY 13090
Chuck G
Job Details: 01/29/2024
Customer canceled service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Clay, NY 13041
Chuck G
Job Details: 01/29/2024
"Customer stated that the fresh food and freezer temps are up. After inspecting unit i found that the unit is preforming after the customer recently defrosted the unit- freezer temp -.05 and FF temp 37 degrees, i found that the heater wire had become uninstalled-i reinstalled connector. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Salina, NY 13211
Chuck G
Job Details: 01/29/2024
"Customer stated that unit is going from sense to done. Error code F7E4-basket re-arrangement failure. After inspecting out i found that the slider tested bad. Replaced slider, recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near East Syracuse, NY 13057
Chuck G
Job Details: 01/29/2024
Replaced left switch harness and switch. Left rear Element is still only receiving 120V. Ordering control W11594224 and main harness W11531755; ordrng 1 W11594224 (Control) and 1 W11531755 (Main harness)