We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14610
James
Job Details: 05/25/2023
Unit not making ice doors not level. Adjusted front feet. Reset icemaker and it filled properly. Customer is to monitor if problem remains order W11455232
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Rochester, NY 14618
James
Job Details: 05/25/2023
Water barely flows from dispenser. Max cool turns on by itself. Tested dispenser with filter removed and water flows properly. Filter is too restricted. Set temp to recommend and max cool turned off. Customer is to monitor if problem persists replace ui.
We serviced a
GE WASHER
Model WHRE5550K1WW
Near Rochester, NY 14624
Dave L
Job Details: 05/25/2023
Unit is making a grinding noise from the drive shaft/clutch. Quoted for shat assembly. Customer declined to repair
We serviced a
GE MICROWAVE
Model JVM3160DF8WW
Near Fairport, NY 14450
Andres
Job Details: 05/25/2023
Noise is coming from the shaft on the turntable making contact with glass it is normal operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Irondequoit, NY 14622
James
Job Details: 05/25/2023
Unit buzzing when on. Found compressor bolts loose. Tightened bolts and noise went away.
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Pittsford, NY 14534
Andres
Job Details: 05/25/2023
Replaced pump and elbow seal. Tested unit and watched for leaks. Unit is working properly
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Jeremy
Job Details: 05/25/2023
"Splines on hub and gearcase are stripped. Basket doesn't spin. Replaced hub so customer can use. Ordering gearcase and hub.; rqstng P&A on 1 W10528947 (HUB) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Henrietta, NY 14467
Andres
Job Details: 05/25/2023
Ice maker was turned on but unit is not hooked up to water kept calling for water and making humming noise.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Rochester, NY 14621
Dave L
Job Details: 05/25/2023
"Unit is not defrosting. Defrost terminator reading open in diagnostics. Ordering fan harness and controls. ; ordrng 1 W11314192 (Fan harness) and 1 W11548534 (Control) and 1 W11646686 (UI), dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER"
We serviced a
GE WASHER
Model GFW550SSN4WW
Near Nunda, NY 14517
Dave F
Job Details: 05/25/2023
"Customer had unit leak on floor. Checked bellow and hoses, ran fill valves no leak . Leveled unit backwards and ran a load of wash . Unit tested good customer will monitor"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Farmington, NY 14425
Jeremy
Job Details: 05/25/2023
"Icemaker not cycling, found broken wire below door hinge. Ordering freezer door.; rqstng P&A on 1 LW10839374 (Freezer Door (DIRECT SHIP TO CUSTOMER)), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/25/2023
"Unit not draining. Found broken glass lodged in impeller. Removed glass, unit now draining.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Jeremy
Job Details: 05/25/2023
Called techline to document service history. advised to replace ordered parts for repair. SR 7736489533. Replaced ordered parts for upper rack not cleaning and water being misdirected. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2266AEU
Near Rochester, NY 14609
Andres
Job Details: 05/25/2023
Installed new chute and tested it. Unit was not dispensing water or ice. Called techline and suggested replacing control. ; ordrng 1 WPW10310240 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Clay, NY 13090
Chuck
Job Details: 05/25/2023
Customer stated that unit is not starting a cycle. Error code F5E3-lid lock fault. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Clay, NY 13088
Chuck
Job Details: 05/25/2023
"Customer stated that unit is leaking from the left side of the unit. Upon arrival water was turned off, turned water back on and inspected all water lines and dispenser- all tested good. I pulled the drain tub and i could find no obstructions. I did find some ice buildup by the freezer door gasket , removed ice. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Salina, NY 13088
Chuck
Job Details: 05/25/2023
Replaced control and duel valve. Cycled IM. I asked customer to monitor and to call if issue continues.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14612
Dave L
Job Details: 05/25/2023
Oven door was not properly seated causing a gap on the left hand side. Adjusted door and hinge. Tests ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Rochester, NY 14626
Dave L
Job Details: 05/25/2023
Customer concerned with oven temp. Oven averaging 5 degrees cold. Set temperature offset.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14616
James
Job Details: 05/25/2023
Replaced fan assembly and verified operation.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Brockport, NY 14420
Dave L
Job Details: 05/25/2023
Left side dryer panel was dented in causing the drum to run against it during use. Bent panel back out of thenwau.
We serviced a
GE DISHWASHER
Model GSC3500D55BB
Near Perry, NY 14530
Dave F
Job Details: 05/24/2023
unit is making noise during wash . Needs new wash motor . Ordering motor .; rqstng P&A on 1 WD26X10051 (mechanism s/s asm) and 1 WD1X1376 (clamp)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Webster, NY 14580
James
Job Details: 05/24/2023
User interface not turning on. Fridge is cooling. Disconnected ui and reconnected and ui powered on. Ui is hot to the touch. Ordering ui. ; rqstng P&A on 1 W11269232 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ontario, NY 14519
James
Job Details: 05/24/2023
"Unit flooded from water dispenser. Unit no longer dispensing water. 120v to solenoid, icemaker works. Need valve. ; ordrng 1 W11645245 (Valve)"
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Ontario, NY 14519
James
Job Details: 05/24/2023
Freezer not cooling. Fans not running. Evap started frosting while testing harnes. Replaced thermistor in freezer and fans turned on. Reset power. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Williamson, NY 14589
James
Job Details: 05/24/2023
Unit loud during cycle. Called techline. Sr7736484892. Customer needs to contact customer service if they want further assistance.
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Ontario, NY 14519
James
Job Details: 05/24/2023
Complaint of poor wash performance and not drying. Rinse aid is being used. Tested unit and water temp was low. Unit passed diagnostics. Recommend running hot water at faucet before starting cycle and using hi temp option. If problem persists replace WD21X31220
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDUDE01
Near Livonia, NY 14487
Dave F
Job Details: 05/24/2023
Led lights are out . Ordering 4 LED packs W11632139
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Avon, NY 14414
Jeremy
Job Details: 05/24/2023
"Replaced bake burner, ignitor and DSI board for oven not heating properly. Oven now heating but control is not registering oven temp. Ordering sensor and control ; ordrng 1 W11393093 (Control) and 1 W10833885 (Sensor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 05/24/2023
"Unit leaking from door and water in drip tray. Ran unit in diagnostics, unable to make unit leak. Advised customer on detergent and rinse aid usage to prevent over sudsing. Cleared drip tray of water, unit operating as expected. If problem persists order tub gasket."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Spencerport, NY 14559
Dave L
Job Details: 05/24/2023
Replaced inverter and magnetron due to unit not heating. Tested ok. Mod
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Webster, NY 14580
James
Job Details: 05/24/2023
Unit stuck in sensing cycle. Cleared control and recalibrated. Tested normal cycle successfully. Customer is to monitor if problem persists replace control.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Lima, NY 14485
Jeremy
Job Details: 05/24/2023
"Wash motor will not run. Verified voltage to motor from control. Replaced sump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS5
Near Victor, NY 14564
Jeremy
Job Details: 05/24/2023
Oven not heating properly. Bake element not getting voltage from control. Ordering control board.; ordrng 1 W11100513 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Geneva, NY 14456
Andres
Job Details: 05/24/2023
Unit is having a sealed system issue. Unit is pulling ..34 amps and has a weak frost pattern. Temp in the fresh food section was 54 and 52 in freezer. ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Lok ring 8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11598430 (Evaporator) and 1 W11504423 (8/2) and 1 W11504415 (8.5/8) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Webster, NY 14580
James
Job Details: 05/24/2023
"Unit shuts off during preheat. Glass cracked, hinges bent, convection fan seized. Bake igniter not sensing flame and short cycling. ; ordrng 2 W11162113 (Hinge)s and 1 W11441001 (Convection) and 1 W11198972 (Harness) and 1 W11339500 (Glass), used 1 WPW10324262 (Igniter) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Victor, NY 14564
Jeremy
Job Details: 05/24/2023
"Broiler intermittently working and shutting off early. Replaced DSI board for intermittent operation, unit tested good. If problem persists order main control and oven ignitor harness."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Victor, NY 14564
Jeremy
Job Details: 05/24/2023
"Unit not cooling. No frost on evaporator. Sealed system leak, ordering sealed system.; ordrng 1 W11507067 (Evaporator) and 1 Sh15 (Shipping) and 1 W10769822 (Compressor) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Pittsford, NY 14534
Jeremy
Job Details: 05/24/2023
Unit leaked from icebox and flooring is warped in front of unit. Icemaker had cubes lodged in it causing teeth to get stuck and it appears to have overfilled. Emptied icemaker and manually cycled it. Icemaker completes cycle and fills with no leaks. Possible problem with fill valve. Unable to get unit to leak. Customer is unsure if she wants to proceed with further repair.; rqstng P&A on 1 W11043013 (VALVE) and 1 WPW10300024 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fairport, NY 14450
Jeremy
Job Details: 05/24/2023
Unit not cooling. Compressor is warm to touch but not running. Found faulty start device. Ordering relay and capacitor.; ordrng 1 W11547180 (Start Device) and 1 WPW10662129 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/24/2023
Replaced valve and thawed fill tube for frozen fill tube and no ice. Unit tested good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW1
Near Lyons, NY 14489
Andres
Job Details: 05/24/2023
Heater came unplugged during delivery. Plugged heater back in cleared error codes.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Newark, NY 14513
Andres
Job Details: 05/24/2023
Unit has no error codes and working properly. Customer was trying to change cycles while unit was in use which caused unit to stop. Unit is heating and tumbling correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Spencerport, NY 14559
Dave L
Job Details: 05/24/2023
Air returns are frost again. Rivets golding bottom liner to frame have pulled apart causing a significant gap. Documented with techline as non repairable. Thawed returns and sealed cabinet as much as possible SR7736485042
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Churchville, NY 14428
Dave L
Job Details: 05/24/2023
Unit would not complete cyclesDue to a bad capacitor. Replaced cap. Tested ok. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14624
Dave L
Job Details: 05/24/2023
Unit has a slight scraping noise coming from the Gearcase during spin. Customer states unit is banging against cabinet when loaded. They will provide a video for return visit.; ordrng 1 W11454372 (Suspension) and 1 W11454372 (Gearcase)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRW
Near Rochester, NY 14615
Dave L
Job Details: 05/24/2023
Thawed freezer drain tube and cleaned out deteriorating mastic. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Webster, NY 14580
James
Job Details: 05/24/2023
"Lower harness damaged. Need door k1770d0ap1; ordrng 1 W11465912 (Door stainless), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Palmyra, NY 14522
Andres
Job Details: 05/24/2023
Need socket to take off spaner nut. ; schdld next appmnt for 5/31 WED !
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newark, NY 14513
Andres
Job Details: 05/24/2023
"Nut on cam came loose causing belt to fall off. I replaced the cam and tightened nut down. Tested unit, now working properly. ; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Marion, NY 14505
Andres
Job Details: 05/24/2023
Heating element does not have any continuity also checked hi temp fuse. Part was pre ordered but did not come in time. ; schdld next appmnt for 6/7 WED !
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Syracuse, NY 13204
Chuck
Job Details: 05/24/2023
"Replaced control , actuator, lower harness, capacitor, drain pump and lid lock. Calibrated unit. Ran a test cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Syracuse, NY 13204
Chuck
Job Details: 05/24/2023
"Customer stated that unit is making a noise. No codes . After inspecting unit i found that the pulley was loose, i tightened the pulley nut using loctite. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Palmyra, NY 14522
Andres
Job Details: 05/24/2023
"I could not duplicate noise. Took unit apart and checked rollers, pulley belt and drum but did not see anything. Customer is to monitor and take a video if it comes back."
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXBL0
Near Fairport, NY 14450
Andres
Job Details: 05/24/2023
Customer is having water leak out diverter and spray arm is also cracked.; ordrng 1 WPW10320512 (Spray arm)
We serviced a
GE REFRIGERATOR
Model PFSS5RKZCSS
Near Fairport, NY 14450
Andres
Job Details: 05/24/2023
Gaskets are falling apart on both doors. I suggested customer move food so vents are not covered and prevent air flow from hitting the temp sensor. ; ordrng 2 WR14X10305 (Gasket)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13205
Chuck
Job Details: 05/24/2023
"Replaced gearcase, Washplate and slider. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Skaneateles, NY 13152
Chuck
Job Details: 05/24/2023
Customer stated that unit is not dispensing water or making ice. After inspecting unit i discovered that there is water going to unit and all connections tested good. Ordering duel Valve WPW10279866 and inlet valve WPW10238100; ordrng 1 WPW10279866 (Duel valve) and 1 WPW10238100 (Inlet valve)
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Webster, NY 14580
James
Job Details: 05/24/2023
Unit intermittent stops and doesn't spin or drain. Will drain if cycle is set to drain and spin. Unit intermittent to sense lid is closed. Ordering lid lock and ui. ; ordrng 1 WE04X27284 (Ui) and 1 WH44X10288 (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Auburn, NY 13021
Chuck
Job Details: 05/24/2023
Freezer light and fresh food lights are not working. Replaced LED W10695459 per SP W11460554F. S-Code S191AQ. Unit tested good ; used 1 W10695459 (LED) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJB00
Near Auburn, NY 13021
Chuck
Job Details: 05/24/2023
Customer stated that frost has started forming again on the door. Verified issue. I found that the bottom of the freezer gasket was letting warm air into the freezer causing frost buildup. I applied heat to reform that gasket. Unit tested good
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Seneca Falls, NY 13148
Chuck
Job Details: 05/24/2023
"Customer was concerned if the rinse aid was on the proper setting. No codes. Setting was set at 6, i turned it down to 3 as they are on city water. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Dave L
Job Details: 05/24/2023
Replaced control and strike due to unit not starting. Tested ok. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model wtw8127lw1
Near Rochester, NY 14612
Dave L
Job Details: 05/24/2023
Unit is shaking more than normal because the wash basket is out of round. Ordering basket; ordrng 1 W11178227 (Tub)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brockport, NY 14420
Dave L
Job Details: 05/24/2023
Unit is not completing cycles due to a long fill error. Found pressure hose sealing poorly at control. Reseated hose. Tested in quick was to verify. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, NY 14450
James
Job Details: 05/24/2023
PARTIAL FROST PATTERN. -15/50PSI. EQUAL AT 9psi. Unit has slow freon leak. Soap tested evap and condenser. Found factory compression fitting leaking. Removed and installed lokring. Pressure tested to 140. Customer is to monitor temperature. If problem remains then there is an internal leak not accessible
We serviced a
AMANA REFRIGERATOR
Model ASD2522VRB01
Near Rochester, NY 14611
James
Job Details: 05/23/2023
Customer said unit still intermittent getting warm then cooling again. Assume thermostat is sticking but can't verify. Showed customer how to test thermostat and to let me know the results. ; ordrng 1 WP2198202 (Thermostat)
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Irondequoit, NY 14609
Dave F
Job Details: 05/23/2023
Unit temp drops and doesnt start back up . Called techline SR 7735989013 techline said that display board has logic in it and to order new console and display. ; ordrng 1 W11105615 (cntrl-elec) and 1 W11029431 (panl-cntrl)
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Rochester, NY 14609
James
Job Details: 05/23/2023
Customer said they cancelled appointment.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/23/2023
Replaced defrost control and fan motor for excessive frost and fan not running. Verified defrost heater and fan operation. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Farmington, NY 14425
Jeremy
Job Details: 05/23/2023
Unit not completing cycles. Found that motor is not running due to faulty run capacitor. Replaced capacitor and calibrated unit. Unit tested good.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEM0
Near Fairport, NY 14450
James
Job Details: 05/23/2023
"Freezer developed frost and light switch stuck. Removed frost. Customer is to monitor. If frost comes back order gasket. If frost develops in back, then order control."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Macedon, NY 14502
Jeremy
Job Details: 05/23/2023
Installed counterweight. No other apparent damage.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH
Near Macedon, NY 14502
Jeremy
Job Details: 05/23/2023
Incorrect model listed in dispatch. Customer calling for correct dispatch.
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Rochester, NY 14612
Dave L
Job Details: 05/23/2023
Removed lint buildup from blower and leveled dryer on pedestal to reduce noise during use. Tested OK
We serviced a
GE REFRIGERATOR
Model GNE27JYMWFFS
Near Rochester, NY 14612
Dave L
Job Details: 05/23/2023
Replaced right side fresh food door switch.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Rochester, NY 14626
Dave L
Job Details: 05/23/2023
Replaced control and thermostat due to auto dry not advancing. Ran unit until timer movement occurred.
We serviced a
MAYTAG DRYER
Model LSE7804ACE
Near Fairport, NY 14450
Andres
Job Details: 05/23/2023
"Replaced belt, blower wheel and rollers. Tested unit, unit is heating and no longer making noise. ; dspstn on spec-tagged invntry: 1 12001541 SUPPORT"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HV4
Near Ontario, NY 14519
James
Job Details: 05/23/2023
Replaced harness and tested. Unit functions properly.
We serviced a
GE RANGE
Model PGS930YP5FS
Near Webster, NY 14580
James
Job Details: 05/23/2023
Replaced gas valve and tested. Problem remains. Need gas pressure tested at gas line.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Fairport, NY 14450
Jeremy
Job Details: 05/23/2023
"Unit will not start. Found open thermal fuse. Replaced thermal fuse, verified good airflow, unit tested good."
We serviced a
MAYTAG RANGE
Model MGR6600FZ6
Near Fairport, NY 14450
Jeremy
Job Details: 05/23/2023
Customer stated oven not heating properly. Found that oven is heating a bout 20 degrees low when set to 350. Calibrated oven up 20 degrees. Showed customer how to use oven calibration. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near West Henrietta, NY 14586
Jeremy
Job Details: 05/23/2023
Upper rack adjuster rollers are broken and rollers on track mounts are broken on left side. Ordering adjusters and track mounts.; ordrng 1 W11551541 (RH adjuster) and 1 W11545795 (LH Adjuster) and 2 W11614118 (Track Mount)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Syracuse, NY 13208
Chuck
Job Details: 05/23/2023
Customer stated that oven will not heat. After inspecting unit i found that the igniter tested bad. Replaced igniter. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Syracuse, NY 13208
Chuck
Job Details: 05/23/2023
Customer stated that burners are burning there sauce on simmer and the oven is sometimes too hot. Burners are adjusted as low as they will go. Found oven needed to be calibrated down 10 degrees. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Salina, NY 13211
Chuck
Job Details: 05/23/2023
Customer having the same issue. Replaced control and cam. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Webster, NY 14580
James
Job Details: 05/23/2023
Unit frosted into fan and making noise. Replaced thermistor and tested. Brown wire loose to heater connection. Reconnected wire and secured it. Tested heater in diagnostics. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
KENMORE REFRIGERATOR
Model 596.69312010
Near Pittsford, NY 14534
Andres
Job Details: 05/23/2023
Unit is not going into a defrost cause by jazz board relay getting stuck open. ; ordrng 1 W10503278 (Jazz board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14618
Andres
Job Details: 05/23/2023
"Replaced drain pump. Tested unit, did not hear any unusual noises.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
GE REFRIGERATOR
Model GNE27JYMWFFS
Near Webster, NY 14580
James
Job Details: 05/23/2023
Freezer only cooling to 5deg and warms to 20. Thin ice and low pressure from dispenser. Door gasket not sealing in corner. Molded gasket and adjusted shut off in basement. Customer is to monitor temperature.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Salina, NY 13088
Chuck
Job Details: 05/23/2023
"Agitator Gear fused onto the gearcase. Unit needs a gearcase W11393685, bolt W10752187 and slider W10734521; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752187 (Bolt), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Syracuse, NY 13212
Chuck
Job Details: 05/23/2023
"Customer stated that sometimes the unit shows an out of balance message. No codes. I inspected unit and found suspension, basket and gearcase all tested good. Unit is level. I explained to the customer about cycle selection and how to load the unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14606
Dave L
Job Details: 05/23/2023
Repaired broken drain pump wire that was preventing the unit from completing cycles. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14624
Dave L
Job Details: 05/23/2023
Replaced dispenser w11412300 due to broken door. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Rochester, NY 14606
Dave L
Job Details: 05/23/2023
The customer is experiencing intermittent ice. Freezer at 1degree. Verified ice box fan and thermistors. Ordering ice maker. ; rqstng P&A on 1 WPW10300024 (Ice maker)
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Rochester, NY 14606
Dave L
Job Details: 05/23/2023
Found thermalDamage at the terminal block. Ordering harness. Limiter and pilot are shorted. Returns ring with switch and burners as well; rqstng P&A on 1 W11551640 (Harness) and 1 WP3149404 (Switch) and 1 W11517959 (Burner) and 1 W11047722 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Brewerton, NY 13029
Chuck
Job Details: 05/23/2023
Customer stated that he can hear a clicking sound when he opens the door. Damper tested bad. Replaced damper. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Penfield, NY 14526
Andres
Job Details: 05/23/2023
Replaced wheels and upper spray arm. Tested unit using clear door. Spray arm is spinning without any obstruction.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Rochester, NY 14607
Andres
Job Details: 05/23/2023
"Replaced ACU. Tested unit on diag, unit working properly."
We serviced a
WHIRLPOOL DRYER
Model MED6630HW
Near Spencerport, NY 14559
Dave L
Job Details: 05/23/2023
"Dryer is not heating due to an open heater and thermal fuse. Replaced fuse. Ordering heater. ; ordrng 1 WP3387747 (Heater) and 1 280148 (Cut off), used 1 WP3392519 (FUSE-THERMAL) from stock"