We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Fairport, NY 14450
Andres V
Job Details: 01/02/2024
Found noises to be coming from the blower that had some lint and was causing vibrating noise. I cleaned it out and tested it. Unit no longer makes noise
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
Replaced worn suspension rods. Tests ok.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14612
Dave L
Job Details: 01/02/2024
"Moisture sensor harness is damaged and shorted to case. Ordering harness. ; ordrng 1 WE15X26140 (Harness), dspstn on spec-tagged invntry: 1 WE04X25194 THERMOSTAT"
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Rochester, NY 14610
Dave L
Job Details: 01/02/2024
"Heater bushings have corroded causing damage to controls. Quoted for heater, Ui, and control. Customer declined."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14624
Dave L
Job Details: 01/02/2024
Replaced damaged timer and knob. Tests ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Macedon, NY 14502
Andres V
Job Details: 01/02/2024
"I replaced the evaporator fan and evap cover as well. I turned unit back on, fan kicked on and I was not heating vibrating noise."
We serviced a
MAYTAG REFRIGERATOR
Model KRFF507HPS04
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
"Ice making is intermittent. No errors. Inspected frost pattern. No ice build up. Ordering fill tube heater, valve, and ice maker; ordrng 1 W11087201 (Heater) and 1 W11658802 (Ice maker) and 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
Customer concerned with noise coming from damper. Replaced diffuser. Customer to monitor.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Rochester, NY 14609
Andres V
Job Details: 01/02/2024
"Light relay on crontrol board is not closing and shutting power to light, also the bake relay is not opening and sending voltage to bake element. Unit needs new control. ; ordrng 1 W11528249 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 01/02/2024
Compressor will not start due to a locked rotor. Ordering compressor ; ordrng 1 W11635510 (Comoressor) and 2 W11504431 (7-5)s and 1 W11504416 (8.5-6) and 1 W11504415 (8.5-8) and 1 W10913906 (Process tubes)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Webster, NY 14580
James
Job Details: 12/28/2023
No cold water. Unit shaking and grinding during cycle. Found 120v to cold water solenoid and no water. Unit getting stuck in sense cycle. Belt and cam damaged from gearcase. Suspension worn. Need parts. ; rqstng P&A on 1 W11116592 (Control) and 1 W11230941 (Valve assembly) and 1 W10902814 (Impeller) and 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Ontario, NY 14519
James
Job Details: 12/28/2023
Unit not cycling icemaker. Replaced icemaker and defrosted fill tube. Cycled icemaker successfully. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
JENN AIR REFRIGERATOR
Model JF36NXFXDE01
Near Ontario, NY 14519
James
Job Details: 12/28/2023
Leds not working. Replaced leds with updated modules. Unit functions properly.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Rochester, NY 14610
James
Job Details: 12/28/2023
Replaced valve and harness. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Fairport, NY 14450
James
Job Details: 12/28/2023
Replaced user interface and tested successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rochester, NY 14612
Dave L
Job Details: 12/28/2023
Replaced broken belt guard. Tests ok; dspstn on spec-tagged invntry: 1 W11239857 BELT
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14616
Dave L
Job Details: 12/28/2023
Console was unresponsive. Reseated console connections and removed plastic from face. Unit tested ok afterwards.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14622
Dave L
Job Details: 12/28/2023
"Ice maker was not making ice due to bail arm positioned in the off position. Lowered bail arm. Unit harvested normally. ; ordrng 1 W10884390 (Ice maker), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS40HAMB
Near Rochester, NY 14626
Dave L
Job Details: 12/28/2023
Replaced sump due to an open wash motor.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Rochester, NY 14624
Dave L
Job Details: 12/28/2023
Timer and knob are damaged. Ordering timer and knob ; ordrng 1 W11701755 (Timer) and 1 W11708423 (Knob) and 2 W11625514 (Knob)s
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14605
Andres V
Job Details: 12/28/2023
Found unit not shifting from spin to agitate. Checked actuator and found arm to be broken. I replaced it then tested unit on a diag. Unit now agitates.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Rochester, NY 14618
Andres V
Job Details: 12/28/2023
When using any of the burners the cooktop hot light is not coming on. I reccomend replacing the harness that includes new light. ; ordrng 1 W11190475 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO36FTX02
Near Penfield, NY 14526
Andres V
Job Details: 12/28/2023
"Installed new Control board and replaced right door switch. All fans, lights and compressor kicked on and unit started cooling without any noises. ; dspstn on spec-tagged invntry: 1 W11384469 SWITCH"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Pittsford, NY 14534
Andres V
Job Details: 12/28/2023
"Replaced the wheel track, customer also pointed out that the jet dry cap is missing. Ordering new cap, SHIP TO CUSTOMER THEY WILL INSTALL. ; ordrng 1 WPW10524920 (Jetdry cap)"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Pittsford, NY 14534
James
Job Details: 12/28/2023
Center burner makes ticking noises and flame flickering as its being used. Removed burner and reinstalled. Tested successfully. If problem persists replace W10515454
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rush, NY 14543
Andres V
Job Details: 12/28/2023
I replaced all the LED lights. Theyre all lighting now.
We serviced a
WHIRLPOOL DRYER
Model WGD6605MW0
Near Henrietta, NY 14467
James
Job Details: 12/28/2023
Vent rattling inside dryer cabinet. Leveled unit and installed foam under vent and blower housing. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pittsford, NY 14534
James
Job Details: 12/28/2023
Unit locks and unlocks and relay engaging to motor repeatedly. Replaced control and tested successfully.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Rochester, NY 14619
Andres V
Job Details: 12/28/2023
Found error code for motor not working and not draining as well. Found motor was getting voltage. I replaced sump and pump and tested unit on a diag cycle. Unit is washing now.
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Rochester, NY 14621
Andres V
Job Details: 12/28/2023
Found ignitor getting voltage but not lighting. I replaced it then tested it. Unit is heating now ; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
MAYTAG DRYER
Model MDG3000AWW
Near Rochester, NY 14620
Andres V
Job Details: 12/28/2023
"Unit squeaking was coming from rollers and pulley. Reccomended replacing both but customer has to talk to roommates to see if they want to do repair, if they call back order rollers (12001541) and idler pulley (WP6-3700340)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB 1
Near Spencerport, NY 14559
Dave L
Job Details: 12/28/2023
Replaced sump due to an open wash motor. Tests ok. ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Spencerport, NY 14559
Dave L
Job Details: 12/28/2023
Customer lost cooling. Working ok since reboot. Checked deli harness and dc loads. Unable to recreate. Customer to monitor.
We serviced a
GE WASHER
Model GTWN280CD1WW
Near Hilton, NY 14468
Dave L
Job Details: 12/28/2023
Customer concerned with low water level during rinse. Tested unit with power rinse on and the. Off. The rinse cycle only fills up to the same level as the initial fill when power rinse is selected. This is normal operation. Showed customer the use and care guide as well as the service pointer produced by the manufacturer for this model. Unit tests ok otherwise.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Hilton, NY 14468
Dave L
Job Details: 12/28/2023
Replaced cam and switches. Unable to maintain adjustment. Door bounces off of switch at closure. Ordering door and new cam. ; ordrng 1 W11315618 (Drawer) and 1 W11628795 (Cam)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14621
James
Job Details: 12/27/2023
"Making noises during cycle. No errors. Tested unit and when motor is changing speeds, the clutch will engage and disengage causing clunking noise. Need clutch slider and rotor. ; rqstng P&A on 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Avon, NY 14414
Dave L
Job Details: 12/27/2023
"Found unit cooling with full frost pattern. Replaced compressor and recharged. Unit tests ok. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11506619 COUPLER BR 8 , 1 W11504419 COUPLER , 1 W11504445 COUPLER BR 5X4 , 2 W11504449 COUPLER , and 1 W11578004 EVAPORATOR"
We serviced a
GE REFRIGERATOR
Model GTS19KYNBRFS
Near Rochester, NY 14609
James
Job Details: 12/27/2023
Replaced control and icemaker. Icemaker filled when plugged in. Customer is to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Rochester, NY 14618
James
Job Details: 12/27/2023
Unit not making ice consistently and when it does cubes are small. Good water pressure to unit. Need valve. ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Wolcott, NY 14590
Anthony V
Job Details: 12/27/2023
Customer states that refrigerator door does not seal at the bottom right hand side door is warped does not close right refrigerator was dropped during delivery put a straight edge on the door and it's off 1/4 inch on bottom customer would like a replacement refrigerator W11374241 refrigerator door stainless W11250318 refrigerator gasket grey ordering scheduling a return visit ; ordrng 1 W11374241 (Refrigerator door) and 1 W11250318 (Refrigerator gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWT00
Near Rochester, NY 14620
Dave L
Job Details: 12/27/2023
"Condenser fan blade and motor mount is worn causing noise/ warm temps. Ordering fan and blade. ; ordrng 1 WP2188874 (Condenser fan) and 1 W10156818 (Fan blade), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14607
Dave L
Job Details: 12/27/2023
Customer concerned with noises in the freezer. Noise is coming from the refrigerant changing phase in the evaporator and is normal operation. Moved cap tube and suction line away from evaporator cover and leveled unit .
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Lyons, NY 14489
Anthony V
Job Details: 12/27/2023
Customer states that long wash cycle installed new electric control and new heater ran washer with normal wash cycle
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Newark, NY 14513
Anthony V
Job Details: 12/27/2023
Customer states that during spin it vibrates and is loud found that bottom bolt in transmission vibrated out reinstalled bolt checked washer normal working condition
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near West Henrietta, NY 14586
Andres V
Job Details: 12/27/2023
"Replaced ice bucket, bottom coupling and drive shaft. Unit now dispenses ice."
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Lima, NY 14485
Andres V
Job Details: 12/27/2023
Heard noise coming from the front bearing but could not tell which one so I reccomended replacing both. Gave them a quote but they did not want to do repair. ; dspstn on spec-tagged invntry: 1 WE1M1067 SLIDE-GREEN
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, NY 14513
Anthony V
Job Details: 12/27/2023
Customer states that washer has power won't do anything installed new electric control tested washer normal operating conditions
We serviced a
GE DISHWASHER
Model GDT665SGN3BB
Near Newark, NY 14513
Anthony V
Job Details: 12/27/2023
Customer states that dishwasher is not filling with an H2O error code replaced water pressure sensor ran dishwasher normal operation
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Anthony V
Job Details: 12/27/2023
Took agitator basket out and spanner nut off and found out that spanner nut was cross threaded replaced with new spanner nut tightened down like it should be ran washer normal working condition ; dspstn on spec-tagged invntry: 1 WP21366 NUT-SPANNER
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSMWW
Near Lyons, NY 14489
Anthony V
Job Details: 12/27/2023
Customer states that he was smelling rubber burning during spin cycle found that drive pulley was loose on transmission tightened pulley up ran washer with no issues normal working condition
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bloomfield, NY 14469
Andres V
Job Details: 12/27/2023
"Used clear door while running a cycle. Found spray arms are not rotating. Unit needs both spray arms replaced. ; ordrng 1 WPW10498900 (Upper spray arm) and 1 W10837249 (Lower spray arm), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Fairport, NY 14450
Andres V
Job Details: 12/27/2023
"Unit has a basket speed fault error. When I ran a high spin speed I could heard bearing and reccomended replacing gearcase. Gave them a quote but they want to get a new unit. ; O-emld tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Penfield, NY 14526
Andres V
Job Details: 12/27/2023
"Replaced the sump and pump. Tested unit and watched for leaks, unit no longer makes noise."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW
Near Rochester, NY 14611
Dave L
Job Details: 12/27/2023
Removed stuck coins from slide ran full cycle with coins to test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14617
Dave L
Job Details: 12/27/2023
Replaced leaking evaporator. Tests ok; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14626
Dave L
Job Details: 12/27/2023
Wash motor is loud ordering sump; used 1 Sh15 (Sh) from stock
We serviced a
MAYTAG DISHWASHER
Model MD89959SKZ0
Near Hilton, NY 14468
Dave L
Job Details: 12/27/2023
Wash motor is not strong enough to move spray arms. Removed motor from sump to clean. SameResult. Customer declined to repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, NY 14450
James
Job Details: 12/27/2023
Replaced parts and tested. Dispenser door intermittently opens and auger motor runs with door closed and paddle not pressed. Need parts. ; ordrng 1 W10815345 (Paddle) and 1 W11189145 (Motor)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Macedon, NY 14502
James
Job Details: 12/27/2023
Unit making loud noise. Unit stuck in drain cycle. Cleared pressure hose and calibrated. Tested in diagnostics. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairport, NY 14450
James
Job Details: 12/27/2023
"Unit was damaged out of box. Not installed. Box not damaged. Called techline. Sr7738105354. They recommend customer calling lowes and seeing if they will exchange product. Cabinet, top, lid and bezel need replacement."
We serviced a
GE DISHWASHER
Model GSD900L-01
Near Macedon, NY 14502
James
Job Details: 12/27/2023
"Unit leaking and not draining. Found tub seals worn and pump deal leaking. Pump and drain solenoid rusting. Quoted repair. 450.00 for sump, solenoid and seals."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Ontario, NY 14519
James
Job Details: 12/27/2023
Unit leaking and not working. Water valve not opening. Water at valve. Water line is leaking from house. Tested pump manually and water is leaking out of sump. Drain hose goes directly down without drain loop. Need parts. ; ordrng 1 W11613480 (Sump) and 1 WPW10327249 (Valve) and 1 8269144A (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, NY 14580
James
Job Details: 12/27/2023
Replaced fan motor and tested with both blades. Unit still droning with door closed. Called techline. Sr7738031456. They submitted product for review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Webster, NY 14580
James
Job Details: 12/27/2023
Ui and ff lights not working. Freezer is working. 32v to user interface. Spec is 14v. Called techline sr7738100306 they recommend replacing ui and main control. ; ordrng 1 W11548534 (Control) and 1 W11642015 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Rochester, NY 14605
Andres V
Job Details: 12/26/2023
Installed new burner switch on unit and tested it. Both parts of burner turn on now. Customer did state that the right front burner started having same issue. Ordering new switch. ; ordrng 1 WPW10312185 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Webster, NY 14580
Andres V
Job Details: 12/26/2023
Ice maker got stuck when cycling. I unplugged ice maker and then plugged it back in and reset it. Ice maker cycled and called for water. I reccomended replacing the ice maker to prevent future issues but customer wants to see if it'll work with what I just did.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Webster, NY 14580
Andres V
Job Details: 12/26/2023
Spray arm is cracked and spraying water creating a wave that goes over the lip of the unit. Unit needs new spray arm. SEND SPRAY ARM TO CUSTOMER DIRECTLY THEY WILL INSTALL. ; ordrng 1 W10837249 (Spray arm)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
Andres V
Job Details: 12/26/2023
Back feet were lowered when installed and could not get dishwasher out. Customer is to get someone to uninstall it then we'll be back on the 5th; ordrng 2 W11561254 (Feet)s
We serviced a
WHIRLPOOL FREEZER
Model MFI2269VEW1
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Cleaned defrost drain and removed ice from evaporator/freezer bottom.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near East Rochester, NY 14445
Andres V
Job Details: 12/26/2023
Started a normal cycle and watched unit for 30 minutes and did not see any leaks. I also used clear door to check spray arms but did not see anything. Customer is to monitor issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Canandaigua, NY 14424
James
Job Details: 12/26/2023
Replaced compressor and drier. Unit pulled down to 500 microns. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11578570 COUPLER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Freezer led out. ReplacedFreezer led. Tests ok. ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Leveling wheel bracket was broken causing the unit to teeter and preventing door closure. Repaired wheel assembly . Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Spencerport, NY 14559
Dave L
Job Details: 12/26/2023
Leak checked unit with 3 way valve in home position. 1 pasig drop in 20 min. Repeated test with evap a closed. Same Result. Documented with techline. SR7738093911 the recommended replacing condenser. Did not locate a leak at the condenser. Customer to monitor used compressor. If problem persists return with condenser and Orion board
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14608
Dave L
Job Details: 12/26/2023
Found center burner Ignitor disconnected under cooktop. Reconnected and tested burner. Tests ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14615
Dave L
Job Details: 12/26/2023
Unit was getting off balance due to uneven install. Leveled unit to reduce movement during spin. Tests ok
We serviced a
KITCHENAID OVEN
Model KEBS109BSS01
Near Pittsford, NY 14534
Andres V
Job Details: 12/26/2023
"Replaced the thermal fuse and thermostat, i tested unit, unit is now heating and working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
James
Job Details: 12/26/2023
Freezer not defrosting. 120v to heater at connector. Thermal fuse blown on neutral wire. Need fan harness. Warranty labor from misdiagnosis. Parts only. ; ordrng 1 W11249952 (Harness) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canandaigua, NY 14424
James
Job Details: 12/26/2023
Unit not defrosting. Found neutral wire disconnected to heater. Connected and taped harness. Defrosted evap. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14624
Andres V
Job Details: 12/26/2023
"Found loose power connector at the control board. I reinstalled connection, unit turned on and is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Irondequoit, NY 14617
Dave L
Job Details: 12/26/2023
Replaced side rail. Crisper functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Rochester, NY 14612
Dave L
Job Details: 12/26/2023
"Drain pump winding is shorted causing a smell and no drain. Ordering pump; ordrng 1 WPW10348269 (Pump), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Rochester, NY 14445
Andres V
Job Details: 12/26/2023
"Found unit not agitating because the teeth on agitator are worn out, also basket seems to be sitting lower then usual. Reccomend replacing agitator and suspension rods. ; ordrng 1 W10780045 (Suspension rods) and 1 WP3951744 (Agitator), dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Macedon, NY 14502
James
Job Details: 12/26/2023
Replaced dryer and tested. Unit functions properly. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Walworth, NY 14568
James
Job Details: 12/26/2023
"Cam contactacted pulley shield and shredded belt. Replaced cam and belt. Calibrated successfully. One year warranty on repair. ; used 1 Wpw10006384 (Belt), 1 W10721967 (Cam), and 1 Sh15 from stock"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Fairport, NY 14450
James
Job Details: 12/26/2023
Unit wouldn't heat. Tested unit and it heated for 1minute then wouldn't anymore. Called techline they recommend testing voltage to inverter and replacing inverter and mag at same time. ; ordrng 1 W11346197 (Mag) and 1 W10217711 (Inverter) and 1 Sh15
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS20
Near Pittsford, NY 14534
James
Job Details: 12/26/2023
Unit takes long to preheat and temperature seems off when using convection. Tested unit. 325 was 322. Preheat took 12 minutes. Called techline they said unit is cycling properly if it reaches temperature then unit functions properly. Sr7738089978
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14610
Andres V
Job Details: 12/26/2023
Found pump not recirculating water. Checked power going out to pump i did find it had voltage. Replaced the pump and sump then tested it. Unit is working properly now. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Hilton, NY 14468
Dave L
Job Details: 12/26/2023
Ice is frosting and getting stuck in chute Gasket on door chute interfering with dispensing. Reinstalled gasket in proper orientation. ; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Phelps, NY 14532
James
Job Details: 12/20/2023
"Replaced compressor and pulled down to 500 microns. Unit began cooling when plugged in. Customer is to monitor; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 3 W11504416 COUPLER BR 8.5X6 , 1 W11504420 COUPLER BR 8X6 , and 2 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB3
Near Hilton, NY 14468
Dave L
Job Details: 12/20/2023
Found oven door hinge out of place causing the door to remain open slightly. Bake element was crooked causing a screeching noise when hot. Properly installed door and adjusted hinge recover. Secured and straightened bake element. Tests ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Sodus, NY 14551
Anthony V
Job Details: 12/20/2023
Customer states that water pressure is slow ordering W11626077 electric control won't go into any cycle ; ordrng 1 W11626077 (Electric control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14617
Andres V
Job Details: 12/20/2023
Boot is torn at the bottom causing it not to seal all the way around and leaking ; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW
Near Sodus, NY 14551
Anthony V
Job Details: 12/20/2023
Customer states that E1F6 code came up while cooking tested the thermistor which reads normal operation ordered a electric control part is out of stock they sent a panel control no electric control in box scheduling a return visit ; ordrng 1 W11428349 (Electric control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Webster, NY 14580
Andres V
Job Details: 12/20/2023
Control board shorted out and caused small fire that burned the harness. Unit needs new control and harness; ordrng 1 W10763096 (Harness) and 1 W10854228 (Control Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Macedon, NY 14502
Andres V
Job Details: 12/20/2023
I heard loud vibration noise coming from the evaporator fan grille. When you moved it around it stopped making noise. I reccomend replacing cover. ; ordrng 1 WPW10175909 (Evaporator grille cover)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Newark, NY 14513
Anthony V
Job Details: 12/20/2023
Customer states that dryer is shutting off mid cycle and not heating also has F2E1 code W11401366 UI panel; ordrng 1 W11401366 (User Interface)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Clifton Springs, NY 14432
James
Job Details: 12/20/2023
"Unit will agitate clockwise several times then say done. Replaced capacitor and actuator. Tested successfully. Left part. Customer is to monitor. If problems persists order control. ; used 1 Wpw10006355 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Auburn, NY 13021
Anthony V
Job Details: 12/20/2023
Customer. States that he is getting water out of door but no ice prior tech order a water valve and freezer gasket freezer gasket is good I did advise the customer that he has product in the way of door shutting correctly nothing wrong with it reset ice maker heard ice maker fill will return parts not used
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Auburn, NY 13021
Anthony V
Job Details: 12/20/2023
Customer stated that service is no longer needed that they brought another refrigerator out and swapped it out due too lead time