Service History 47 - Appliance Tec

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 08/31/2022

Customer stated bake not igniting. Checked and found ignitor clicking but no spark being produced. Ordering ignitor WP9758079 and spark module W11162730.; ordrng 1 WP9758079 (IGNTR-OVEN) and 1 W11162730 (MODULE-SPK)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Rochester, NY 14610

Josh Henchen

Job Details: 08/31/2022

Replaced water inlet valve. Washer is getting both hot and cold water. Washer checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14624

Dave L

Job Details: 08/31/2022

Found freezer rail screws backed out causing ice build up near fan. This has blocked the fan blade from turning and is causing poor cooling in the fresh food section. Removed ice and reseated rail screws.

We serviced a

KENMORE REFRIGERATOR

Model 106.5112210

Near Avon, NY 14414

Jeremy

Job Details: 08/31/2022

"Replaced icemaker for leaking, checks good. Ordered wrong container, ordering correct part.; ordrng 1 WPW10670845 (Ice container)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 08/31/2022

"Customer concerned about intermittent leak coming from front left side. Tested, could not find source of leak. Opened up lid, no loose hoses, could verify source of leak. Calibrated unit. Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Caledonia, NY 14423

Dave L

Job Details: 08/31/2022

"Replaced evaporator and drier due to a leak at the evaporator. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504420 COUPLER BR 8X6 1 W11504423 COUPLER AL 8X2 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11504445 COUPLER BR 5X4 , 1 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Brockport, NY 14420

Dave L

Job Details: 08/31/2022

Customer states that the washer will not complete spin. Found oil under Gearcase. Unit is loud during spin. Gearcase bearing is failing. Quoted for Gearcase. Customer agreed. Proceeding with Gearcase order ; ordrng 1 W11454741 (Gearcase) and 1 Sh (Sh)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Churchville, NY 14428

Ray Benedetto

Job Details: 08/31/2022

Unit won't fill. Shuts off after about 30 seconds when starting cycle. AC voltage is steady during shut down. Fault history revealed UI stuck button error. Observed corrosion on user interface board. Needs console to repair. Customer not going forward with repair.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Penfield, NY 14526

Andres

Job Details: 08/31/2022

"Customer stated unit was not doing washing and half way through a cycle it would stop. I diagnosed unit and found that the wash motor is bad. Water goes into tub but does not recirculate. Customer had wash motor replaced last January and does not want to pay for repair when it's already been replaced, she will be calling whirlpool to see if they can at least cover the part for her. If she calls back with an authorization number order W11416362"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Irondequoit, NY 14609

Andres

Job Details: 08/31/2022

Customer stated gasket was coming off. I put gasket back in and made sure that it's sitting in the crevice of the door.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Irondequoit, NY 14609

Andres

Job Details: 08/31/2022

"I went to go replace the gasket. When I was doing so I noticed that the gasket is glued on and is not like the other gaskets. I do not have this type of glue to replace this. Ordering door.; ordrng 1 W10815687 (Right door), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Hamlin, NY 14464

Dave L

Job Details: 08/31/2022

Found kinked cap tube at evaporator inlet causing noise on start up and off cycle. Adjusted tubing. Customer to monitor

We serviced a

JENN AIR RANGE

Model JES9800CAS02

Near Irondequoit, NY 14622

Andres

Job Details: 08/31/2022

Replaced door hinges and cooktop. Tested burners made sure they all worked and we're aligned. Also checked door made sure it closes and seals against door.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14605

Andres

Job Details: 08/31/2022

"I replaced drain pump and capacitor, when I plugged unit back in the pump turned on again and would not stop. I took off back panel and tried to blow through fill tube but could not. I took off tube where it attaches to tub and noticed something was clogging it. I cleared it out and put it back together. Plugged unit back in and unit is now working properly."

We serviced a

KITCHENAID OVEN-MW COMBO

Model KEMS378SSS05

Near Rochester, NY 14620

Andres

Job Details: 08/31/2022

Customer stated unit is not heating like it normally does. I put a glass of water in unit for 30 seconds and noticed that water was warm but not getting hot. Reccomend replacing maganatron.; ordrng 1 W11346197 (Maganatron)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 08/31/2022

Unit's user interface has no readout. UI is receiving 5 DC from control board. Ordering console for repair.; rqstng P&A on 1 W10838672 (Console)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Irondequoit, NY 14617

James

Job Details: 08/19/2022

"Replaced suspension and calibrated. Ran test cycle and found tub disengaged from gearcase at high spin. Part under ten years warranty. No charge suspension due to misdiagnosis. ; ordrng 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 W11454734 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/19/2022

"Whole unit completely lost power. After 20 minutes, customer plugged it back in and it worked normally. No issues found while on site. VAC from outlet 120. No GFI outlet. No burn marks or swollen capacitor on circuit boards. Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Josh Henchen

Job Details: 08/19/2022

Replaced damaged freezer and fresh food doors. Hair dryer along seal to help form. Refrigerator checks good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 08/19/2022

"Customer stated unit is leaking. Found that water is slowly dripping from fill valve on top of dispenser and dripping to the floor. Replaced fill valve, unit checks good.; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Hamlin, NY 14464

Dave L

Job Details: 08/19/2022

"Replaced ice maker, Ui, and heater due to no ice. Power cycled unit. Customer to monitor after 24 hours"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14608

Andres

Job Details: 08/19/2022

Customer stated unit was not cooling in the fresh food secrion. diagnosed unit and found that the damper was closed and not letting air flow through. When I put it into a diagnostic mode and test damper it opened up but when I take it out of diagnostic it closes. I called whirlpool to get this documented and was advised to replaced damper assembly.Sr 7734398572; ordrng 1 W11317276 (Diffuser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

Andres

Job Details: 08/19/2022

Replaced UI and evaporator fan motor assembly. Plugged unit back in and made sure it was set to correct temps. Made sure fan was blowing. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Warners, NY 13164

Chuck

Job Details: 08/19/2022

"Customer stated that unit is not working. Upon arrival the unit was unplugged. I could not get the unit into the diagnostic mode as the UI is not responding to commands. Outlet tested good. I noticed that the inlet valve is plugged and the gearcase is leaking oil. Also the lid is separating and is falling apart. Ordering control W11182868, console W11125152, inlet valve W11220230, lid W11101059, gearcase W11393685, rotor W10754161 and Washplate W10775188; rqstng P&A on 1 W11182868 (Control) and 1 W11125152 (Console), ordrng 1 W11220230 (Inlet valve), rqstng P&A on 1 W11101059 (Lid) and 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10775188 (Washplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14621

Josh Henchen

Job Details: 08/19/2022

"Replaced faulty lid lock, Ran diagnostic cycle. Lid locks and unlocks no issue. Washer checks good"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Rochester, NY 14616

Dave L

Job Details: 08/19/2022

Customer states that the washer will not completely spin clothes. Found motor over temp error in diagnostics ; ordrng 1 W11354542 (Stator) and 1 W11550453 (Control) and 1 W11557918 (Harness) and 1 W11316250 (Latch)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14616

Dave L

Job Details: 08/19/2022

Found pin on actuator broken preventing it from shifting. Replaced actuator. Tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Liverpool, NY 13088

Chuck

Job Details: 08/19/2022

"Customer stated that unit will is not working and it has a mind of its own. Error code F6E1-communication error. I started a diagnostic test cycle in which the unit filled and drained but would not agitate. I then inspected harness and connection , all appeared to be good. I then tried to run another diagnostic test cycle and the unit would not fill. Ordering control W11513246. ; ordrng 1 W11513246 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Liverpool, NY 13088

Chuck

Job Details: 08/19/2022

"Customer stated that unit was off balance and that she is hearing a strange noise. Error codes F5E3-lid lock fault , F0E5-off balance. Found the noise was coming from the belt and cam. Also unit was not level, leveled unit. Lid lock tested good. Replaced belt W11239857 and cam W10721967. Calibrated unit and ran a diagnostic test cycle in which the unit operated normally. Unit tested good ; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near West Henrietta, NY 14586

Dave F

Job Details: 08/19/2022

Replaced dispenser housing and tested unit in diagnostics unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14620

Dave F

Job Details: 08/19/2022

"Replaced compressor, drier , recharged unit . Unit tested good ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 1 W11504431 COUPLER BR 7.5X5 , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11504415 COUPLER BR 8.5X8"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near East Rochester, NY 14445

Dave F

Job Details: 08/19/2022

Condensation building up on top of the freezer door gasket and then dripping between the gasket and cabinet. Called techline SR 7734396121 . Techline said to order freezer door W11566705; ordrng 1 W11566705 (Freezer door)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14621

Josh Henchen

Job Details: 08/19/2022

"Customer complaint was a loud clanking noise/ not spinning clothes out. Checked and found F0E4. Cleared and ran diagnostic cycles. Basket hitting side to side, also noticed oil on cover. Repair outweighs cost of new washer, customer wants to get a new washer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Chili, NY 14514

Andres

Job Details: 08/19/2022

Customer stated ice maker was not producing ice. When I arrived ice bin was full of ice and ice maker mold had ice in it. Customer said that it started making ice yesterday. I cycled unit to make sure it was harvesting correctly and also calling for water. I checked fill tube for any blockages. Also checked the wires at door hinge to make sure none of them are cut or pinched but did not see either. Customer is to monitor and let us know if it happens again.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Geneseo, NY 14454

Jeremy

Job Details: 08/19/2022

Customer stated unit will not drain intermittently. Checked and found coins and small fabric item in filter causing restriction. Also found drain pump is seizing up. Replaced drain pump. Unit checks good.; used 1 WPW10605427 (PUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Penfield, NY 14526

Jeremy

Job Details: 08/19/2022

Replaced control and thermistor clip for no defrost and secured clip with cable tie. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Elbridge, NY 13060

Doug Balcom

Job Details: 08/19/2022

Customer states unit warm in both compartments. Found freezer evaporator fan bad. Replaced evaporator fan motor. Unit is operating as designed.

We serviced a

WHIRLPOOL DRYER

Model LGR7646EQ1

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/19/2022

"Changed ignitor, Tested unit no flame or gas present in dryer. Told customer we would need a Gas inlet Valve and they decided they would like to go with a new unit. Re claimed new parts Coils/Ignitor."

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Rochester, NY 14618

Andres

Job Details: 08/19/2022

"Replaced fan. I pre heated unit to 400, Unit started heating and fan turned on. Unit is working properly."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Rochester, NY 14625

Andres

Job Details: 08/19/2022

Gave knob to office because customer was not home.

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rochester, NY 14618

Andres

Job Details: 08/19/2022

Replaced UI. Tested UI made sure it was responding to commands. Also ran a diagnostic cycle. Unit ran cycle successfully.

We serviced a

MAYTAG FREEZER

Model MFI2269FRZ03

Near Webster, NY 14580

Dave L

Job Details: 08/19/2022

"Unit was not cooling due to a full restriction caused by a failing compressor. Cleared oil restriction on high side and low side. Flushed with r134a and nitrogen. Replaced the evaporator and compressor. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 4 W11504416 COUPLER BR 8.5X6 2 W11504431 COUPLER BR 7.5X5 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Penfield, NY 14526

Ray Benedetto

Job Details: 08/19/2022

"Customer concerned about weak cooling in fridge. Tested temp in freezer ~2, fridge ~35. Average temperatures in memory were 37, fridge and -7, freezer. All thermistor had temp readings, none open. Compressor and fans running properly. Cx will monitor."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near Webster, NY 14580

Dave L

Job Details: 08/19/2022

Replaced control due to bake relay not closing. Tested ok .; dspstn on spec-tagged invntry: 1 WP3196548 FUSE- THRML

We serviced a

KITCHENAID DRYER

Model KGYS750GQ1

Near Rochester, NY 14621

Dave L

Job Details: 08/19/2022

The dryer is failing to dry clothes in one cycle. Verified airflow was good. Watched the burner cycle for 40 minutes. Found dryer sheet in air return near moisture sensor. Removed sheet. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13208

Chuck

Job Details: 08/19/2022

Customer stated that unit is not working. No codes. Unit was extremely unleveled and the unit is plugged into a GFI that is tripping and interrupting the cycle. I leveled unit and calibrated unit. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer to call an electrician and have the GFI replaced with a Traditional 110 outlet. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/19/2022

"Went through diagnostics, all indicators point to a problem with water valve. Customer has concerns with moving fridge and does not want to go forward with repair. Will follow-up with customer 8/22.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/19/2022

Replaced suspension rods and calibrated unit. Operating normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model NA

Near Rochester, NY 14625

Andres

Job Details: 08/19/2022

This refrigerator was a Samsung and we do not work on them.

We serviced a

MAYTAG OVEN

Model MEW9527AB00

Near Pittsford, NY 14534

Dave F

Job Details: 08/19/2022

"Replaced thermal fuse and tested unit to 350 . Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Scottsville, NY 14546

Ray Benedetto

Job Details: 08/19/2022

Wheels not rolling properly on lower rack and crackling noise when unit is started. Found foreign object in drain pump. Ordering wheels and drain pump for repair.; rqstng P&A on 4 WPW10195417 (Wheel Assembly)s and 1 WPW10348269 (Drain Pump)

We serviced a

MAYTAG WASHER

Model MVWB750WQ1

Near Pittsford, NY 14534

Jeremy

Job Details: 08/19/2022

Customer stated unit wouldn't drain one cycle them began working again. Ran diagnostic and had F32 error. Drain pump is loud and sometimes hesitant to start. Quoted for drain pump repair. Due to cost of repair and age of machine customer elected to not repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Henrietta, NY 14467

Jeremy

Job Details: 08/19/2022

Replaced control and dispenser for leaving water spots and not dispensing rinse aid. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW0

Near Pittsford, NY 14534

Dave F

Job Details: 08/19/2022

No error codes . Could not see where unit may have been leaking . No water marks anywhere . Filled unit all the was up in diagnostics and agitated . No leaks . Unit is draining with no leaks . Water could be coming from cellar wall as the dirt looks muddy but not underneath. Customer is using natural type soap could be causing over suds . Customer will monitor

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/19/2022

"Oven will not power on. Checked and found open thermal fuse. Ordering there!al fuse.; ordrng 1 WPW10545255 (FUSE, THERMAL)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/19/2022

Customer stated he had a phone call where the heating element needed to be changed. Checked and found faulty bushing and devolved washer. Change heating element per SP. Dishwasher checks good.; used 1 W11537778 (ELEMENT) from stock

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW0

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 08/19/2022

Replaced thermistor. Tested for power and heat. All operations normal.

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/19/2022

"Replaced middle burner, flame goes all the way around burner. Range checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Weedsport, NY 13166

Doug Balcom

Job Details: 08/19/2022

Customer states unit fills with too much water. Tried running diagnostic test as soon as you turn the dial counter clockwise all the LED's turn on. Ordering control.; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Palmyra, NY 14522

Doug Balcom

Job Details: 08/19/2022

"Customer states unit is just stuck on sensing. Ran diagnostic test found F7E5 error code. Shifter fault. Found gearcase leaking oil. Ordering gearcase, splutch, actuator, and belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10006384 (Belt) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Geneva, NY 14456

Doug Balcom

Job Details: 08/19/2022

Customer states unit is leaking. Ran unit found leak from seam in top of the tub. Ordering tub. ; rqstng P&A on 1 W11409865 (Tub)

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Webster, NY 14580

James

Job Details: 08/19/2022

Door popping open again. Found door closer binding and causing door to have tension. Greased door closers. Customer is to monitor. Atec warranty. Refund service fee

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, NY 14519

James

Job Details: 08/19/2022

Replaced control and tested bake cycle. L2 and neutral reversed in junction box. Corrected wiring and preheated oven successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

James

Job Details: 08/19/2022

Replaced damper and insulation. Cycled damper in diagnostics. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AEQ

Near Ontario, NY 14519

James

Job Details: 08/19/2022

Replaced thermistor. Going to check back with customer to see if control is needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHW00

Near Williamson, NY 14589

James

Job Details: 08/19/2022

Unit is frosting freezer. Door seal came out of door liner. Door is separating from liner. Need door. ; ordrng 1 LW10353182 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Ontario, NY 14519

James

Job Details: 08/19/2022

"Unit is wrapping clothes up around agitator and ripping them. Unit didn't run through once cycle completely, leaving items dirty. Adjusted feet and calibrated. Verified water level. Ordering impeller parts. ; ordrng 1 W10836692 (Agitator) and 1 W11397111 (Impeller)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Webster, NY 14580

James

Job Details: 08/19/2022

"Replaced gearcase and related parts. Calibrated and ran Diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 08/18/2022

"Found washer has loud squeal during spin. Replaced belt and cam and did not make sound go away. Sound coming from gearcase seal and bearing. Ordering gearcase.; ordrng 1 W11449840 (Gearcase), used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Rochester, NY 14613

Josh Henchen

Job Details: 08/18/2022

Customer complaint was clicking wouldn't stop even after turned off. Reseeded again got clicking to stop recommended to not use front right burner on Range. Ordering new wire harness WB18X31213.; ordrng 1 WB18X31213 (Wire harness)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near Webster, NY 14580

James

Job Details: 08/18/2022

Unit not baking or broiling. 240v to unit. F9 error once power was reset. Need control. ; rqstng P&A on 1 W11122557 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 08/18/2022

Unit display shuts off randomly. Unit receiving 240 VAC. Found burn mark on solder pin of ACU. Ordering ACU to repair.; rqstng P&A on 1 W11548749 (Control Board)

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZOO

Near Ontario, NY 14519

Andres

Job Details: 08/18/2022

Customer stated unit was not making ice. Customer had replaced ice maker valve and auger. I diagnosed unit and found cut wires at the bottom of the door hinge. Customer did not want to get a new a door and repair. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Rochester, NY 14613

Josh Henchen

Job Details: 08/18/2022

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/18/2022

"Replaced sump and control board. Tested in self-diagnostic, all operation normal, no leakage."

We serviced a

MAYTAG WASHER

Model A883

Near Rochester, NY 14604

Josh Henchen

Job Details: 08/18/2022

Customer complaint was pool of water by washing machine. Ran washer through all cycles and found no water leaking from the washer. Washer checks good. Noticed they had water damage on ceiling and along wall where drain hose go's to pipe. Recommended a contractor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Josh Henchen

Job Details: 08/18/2022

"Called and talked to Mike at adventure place, he said today won't work he would like me to try tomorrow @3pm if we have to push it off to next week he will. ; schdld next appmnt for 8/19 FRI PM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14619

Ray Benedetto

Job Details: 08/18/2022

Replaced hinge and pin. Door sealing properly now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Hinges for fresh food doors are missing ordering parts ; ordrng 1 W10878115 (Hinge) and 2 W10694625 (Bushing)s and 1 W11240748 (Hinge) and 2 WPW10505294 (Cam)s and 1 W11456644 (Hinge) and 1 W11456643 (Hinge) and 7 WP67006380 (Screw)s and 7 W11126052 (Screw)s and 1 WPW10471618 (Cover) and 1 WPW10407158 (Cover) and 2 WP98165 (Cover screw)s and 7 W11214483 (Screw)s

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Williamson, NY 14589

Andres

Job Details: 08/18/2022

Replaced main board. I calibrated it and tested it on a normal cycle to make sure that it advanced and didn't shut off. Unit is working properly.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Right side hinges and screws are missing. ; ordrng 1 W11399415 (Hinge) and 1 W11505710 (Top hinge) and 8 WP489497 (Screw)s and 8 W11579735 (Screw)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked unit functions. Found loose rotor bolt causing basket speed error. Fastened rotor. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked unit functions. Found loose connector near compressor. Fastened connector. Unit checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Dave F

Job Details: 08/18/2022

Replaced wash sump and control .tested unit in diagnostics unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, NY 14519

Andres

Job Details: 08/18/2022

Replaced led lights and led board. Lights turned on and are working properly now.; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL WASHER

Model 24292300

Near Webster, NY 14580

James

Job Details: 08/18/2022

Customer said they dont need service.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Webster, NY 14580

James

Job Details: 08/18/2022

Unit lights flame then continues to spark and goes off on safety. Found bake igniter loose on burner. Tightened igniter and connection. Tested bake and broil several times. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

James

Job Details: 08/18/2022

Unit dead. 120v to control. 14v to ui. Need ui. Sc paid. ; ordrng 1 WD21X23462 (Ui) and 1 Sh15 and 1 WD21X24901 (Control jic)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14610

James

Job Details: 08/18/2022

New install. Drain hose has a crack in it. Need hose. Left hose extension. ; ordrng 1 WPW10545278 (Hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14609

James

Job Details: 08/18/2022

Unit doesn't make ice consistently. Cycled icemaker and checked temp at -6 degrees. Called techline sr7734385499 they said if switch is not working every time it can kill power to icemaker. Ordering switch and ice bin. ; ordrng 1 WPW10558423 (Bin) and 1 W11396033 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rochester, NY 14608

Ray Benedetto

Job Details: 08/18/2022

"Unit not cooling in fridge, weak cooling in freezer. Ice buildup in right hand side behind evap cover. Thawed out all ice. Compressor running, 1.14 amps. Fan not running, receiving 120 VAC. Ordering fan and blade for repair.; rqstng P&A on 1 WPW10464673 (Fan Motor) and 1 WP2163777 (Fan Blade)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked unit for cooling issues. Checks okay. Re attached user interface to dispenser housing.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14620

Ray Benedetto

Job Details: 08/18/2022

Unit not spinning. Belt slipped off pulley and drum. Reattached belt. Tested for power and heat. All operations normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHZ08

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Found blowing agent in rear wiring harness connector preventing it from seating properly this has damaged wires in the moles connector. Documented with tech line SR7734388565. Unrepairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Rochester, NY 14605

James

Job Details: 08/18/2022

Unit still developing frost on top edge of freezer. Freezer door wont self close. Suspect ff door is popping freezer door open when closing. Adjusted feet and freezer damper. Recommend customer keep some food on door so it closes better. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Webster, NY 14580

Andres

Job Details: 08/18/2022

"Customer stated unit was making grinding noise. Put unit into a diagnostic mode and found error code F2E1 for stuck UI. I ran a diagnostic cycle and heard a heavy grinding noise. Noise is coming from gearcase, I also checked the stater and rotor found them to be rubbing against each other. Unit needs a gearcase, stater and rotor.; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Impeller) and 1 W10915701 (Rotor) and 1 W10915700 (Stator)"

We serviced a

MAYTAG WASHER

Model MHW

Near Brighton, NY 14610

Ray Benedetto

Job Details: 08/18/2022

"Found overflow, long drain and and pressure system code in memory. Cleaned out drain filter and air trap. Tested in self-diagnostic and normal was cycle. Operating normal.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

AMANA DRYER

Model LGA50AW

Near Rochester, NY 14620

Josh Henchen

Job Details: 08/18/2022

Replaced Motor and worn belt. Ran dryer through cycles. Dryer checks good. Mentioned getting the vent cleaned one more time and trying to shrink the run down if at all possible. Customer will do the best she can.; dspstn on spec-tagged invntry: 1 WP40111201 BELT

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Webster, NY 14580

Andres

Job Details: 08/18/2022

Customer stated unit was making squeaking noise. I took off front panel and heard noise coming from pulley. Lubricated pulley and tested unit. Unit no longer makes noise.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Rochester, NY 14621

Andres

Job Details: 08/18/2022

Customer stated unit was not drying. Diagnosed unit and found that unit was not heating at all. I checked power at terminal and only found 120v not the full 220v. Advised customer to get a electrician to take a look at why she's only getting half the power.