Near Webster, NY 14580
David
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced damper due to items freezing in the fresh foodSection. Customer to monitor
Near Spencerport, NY 14559
James
Job Details: 07/29/2020
RANGE KITCHENAID KSDG950ESS1 Q1 n. Q2 n. Q3 n. F2e1 shorted key. Need control and will install console on return. 104.65 labor plus sc. parts under warranty through kitchen aid. ; ordrng 1 W11100513 (cntrl-elec)
Near Rochester, NY 14618
Tanner
Job Details: 07/29/2020
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q2 no Q3 no Complaint of unit not starting on initial start. Customer must come back and press start one minute after initial start.Following stored errors:F0E2 oversuds. Confirmed UI and start functioning properly. Instructed customer on how to start wash cycle. Ran service diagnostics cycle and completed without errors. Customer had pods detergent. Reccomeneded using pods as frequently as possible to avoid over suds condition.
Near Rochester, NY 14612
James
Job Details: 07/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Q1 n. Q2 n. Q3 n. Unit leaking from sump gasket. Removed sump and cleaned gasket and reinstalled. Unit leaks from same spot. Insulation getting mildew from water leak. Need sump assembly and kick panel ; ordrng 1 W11087376 (pump&motor) and 1 WPW10526114 (panel), dspstn on spec-tagged invntry: 1 W10300924V GASKET"
Near Churchville, NY 14428
Steve
Job Details: 07/29/2020
WASHER MAYTAG MVWB835DC3 "Washer will not change setting with dial and will not lock. When testing lock the ui just blanks out like the option was not an option for this machine. Tested ui in diagnostics and all the lights turned on and off. Unplugged one connector at a time on control and tested dial. No change. The unit needs main control, user interface and a lid lock. Quoted customer. ; rqstng P&A on 1 W10861642 (latch) and 1 W11120178 (console) and 1 W11170706 (CONTROL )"
Near Pittsford, NY 14534
Dave
Job Details: 07/29/2020
MICROWAVE KITCHENAID KMHS120ESS5 Microwave is not heating . Ordering magnetron. Diode and interlock switches. ; ordrng 1 W11256462 (diode) and 1 W10818686 (magnetron) and 1 W11244490 (interlock)
Near Livonia, NY 14487
Dave
Job Details: 07/29/2020
WASHER WHIRLPOOL WFW5620HW0 Door locks failed . Ordering door lock W11316250; ordrng 1 W11316250 (latch)
Near Rochester, NY 14625
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWA01 Repl fan and tested damper. Unit began cooling. Compressor makes buzzing noise when running on high. Kick panel was mislabeled in parts breakdown need WPW10534155; ordrng 1 WPW10534155 (toe grille (blk))
Near Rochester, NY 14616
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced reservoir and flushed line. Customer is to monitor.
Near Churchville, NY 14428
Steve
Job Details: 07/25/2020
DISHWASHER WHIRLPOOL KUDS02FRSS1 "Pump is not draining towards end of cycle. Tested pump and it did drain when cancel was used. Found the drain line is leaking. Ordering hose. Left pump at customers home and installing on return visit. ; ordrng 1 8269144A (drain hose), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
Near Rochester, NY 14625
James
Job Details: 07/25/2020
MW-HOOD COMBO FRIGIDAIRE FPBM3077RFB Q1 n. Q2 n. Q3 n. Unit trips circuit breaker when started. Found trim panel broken where screws attach. Found monitor interlock SW not closing. Replaced switch and tested other two. Tested microwave and verified operation. One year warranty on repair ; dspstn on spec-tagged invntry: 1 TJ90ES16802 SWITCH
Near Hilton, NY 14468
David
Job Details: 07/25/2020
MICROWAVE WHIRLPOOL GMH3204XVS1 Replaced handle due to very sharp edge.
Near Irondequoit, NY 14617
David
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Icemaker is not operating due to a break In the wire harness at door hinge. Door will need to be replaced LW10839911. Customer is going to reach out to us when they make a decision about the door.
Near Geneseo, NY 14454
Steve
Job Details: 07/25/2020
WASHER MAYTAG MVWB766FW1 "Replaced motor, shifter and control for randomly tripping breaker."
Near Victor, NY 14564
Dave
Job Details: 07/25/2020
OVEN-MW COMBO GE PEB9159DJ1BB Replaced monitor switch that goes to magnetron. Tested unit tested good .; used 1 W10915404 (SWITCH - 3/16') from stock
Near Webster, NY 14580
James
Job Details: 07/25/2020
OVEN WHIRLPOOL WOS51EC0HB01 Q1 n. Q2 n. Q3 n. Complaint of oven has to be reset at breaker to work. Tested unit and found user interface has a dead spot and will not select key. Intermittent issues with bake element. Need control and user interface. UI on back order. ; rqstng P&A on 1 W11261167 (cntrl-elec) and 1 W11293216 (console)
Near Geneseo, NY 14454
Steve
Job Details: 07/25/2020
RANGE AMANA AGR6603SFW2 "Grinder out gas port on both front burner heads for delayed start. Removed pans from drawer that were touching sparkler and taking spark away from,lighting oven. Taped the sparkler to prevent spark from touching pans."
Near Penfield, NY 14526
Tanner
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Q1 no Q2 no Q3 no Complaint of leaking from top of unit. Inspected unit and found water dripping from dual valve. Reseated fittings at valve and ran water and icemaker. Still water oozing out of valve. Ordering new dual valve.; ordrng 1 WPW10341329 (Dual water valve)
Near Caledonia, NY 14423
Steve
Job Details: 07/25/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Set to -5 and 35Actual 1.5 and 40Test one 30 both sides Test 4 is 10 and 175Test. 5 is0 175 Removed charge, vacuumed for twenty minutes and recharged."
Near Rochester, NY 14616
Tanner
Job Details: 07/25/2020
REFRIGERATOR MAYTAG MSS26C6MFZ00 Q1 no Q2 no Q3 no Replaced ice maker motor and control board. Tested unit and unit tested good.Verbal signature acknowledged
Near Penfield, NY 14526
Tanner
Job Details: 07/25/2020
WASHER MAYTAG MVWB765FW1 "Q1 no Q2 no Q3 no Replaced gearcase. During repair encountered unprecedented corrosion underneath machine within drive components and harness. Was not able to calibrate unit. Stator is charged however rotor does not spin. When spinning rotor by hand basket does not spin. Unit not shifting correctly. Connections may no longer be sound due to corrosion. Ordering new harness, clutch kit, and stator and rotor. Agitator also had to be damaged in order to be removed to complete repair. Images attached. Speculate water damage from gasket failure on stock gearcase.; ordrng 1 W10777953 (Harness) and 1 W11161960 (Agitator) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch)"
Near Hilton, NY 14468
David
Job Details: 07/25/2020
DISHWASHER GE GLD5604V00WW Replaced leaking inlet valve and door seal. Unit tested good.
Near Rochester, NY 14617
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Q1 n. Q2 n. Q3 n. Frost in freezer. Gap in door seal against lower lh corner of cabinet. Door seal ripped on rh side. Door binds against liner when closing, preventing door from sealing and causing frost to form. Need door and hinge bushing. ; rqstng P&A on 1 LW10679333 (dor-fip) and 1 WP487576 (washer)"
Near Webster, NY 14580
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced switch and tested. Took photos of scuff marks on liner from when unit was delivered.
Near Penfield, NY 14526
Tanner
Job Details: 07/25/2020
DISHWASHER WHIRLPOOL KDTM354DSS4 Q1 no Q2 no Q3 no Complaint of no wash and no dry. Odor from machine. Following stored errorsF7E1 heater issueF8E1 slow drain Ran diagnostics cycle. Unit fills adequately and wash pump runs. Water is not warm. Element never turns on even after clearing F7E1 error. Started another wash cycle. Unit filled properly. Water temperature is warmer however not hot. Cool water does not wash as effectively. Advised to prime water at sink prior to running dishwasher. Per customer prior service call addressed drain issue. Drain is testing good. A slow drain will cause odors in machine if not draining properly. Advising customer clean machine using dishwasher cleaning product. Unit needs new element. New element will aid in heated dry and hot wash settings. Verbal signature acknowledged.; ordrng 1 W10703867 (Element)
Near Rochester, NY 14624
Steve
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Caulked liner and under gasket to prevent warm air and cold air meeting causing condensation. Raised door to meet mullion better. Customer is going to monitor. Noticed front of freezer door near the top is con caved like it lost insulation. If problem persists preorder freezer door
Near Fairport, NY 14450
Dave
Job Details: 07/25/2020
OVEN KITCHENAID KEBS277SSS0 Unit takes long time to pre heat . Bake element is working . Broiler is not . Broiler tested open . Checked voltages from control were good . Unit need new broiler WP9760774 . Gasket inside the door was falling off . Fixed gasket . ; ordrng 1 WP9760774 (elmnt-brol)
Near Rochester, NY 14617
David
Job Details: 07/25/2020
RANG JENN AIR JGS9900CDB00 Replaced week bacon Nader unit tested good; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Pittsford, NY 14534
Evan
Job Details: 07/25/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer is stating that unit is producing burnt plastic smell coming from unit while running heater. Discovered that heater coil coating was beginning to come off causing issue. Heater will need to be replaced. Ordering heater ; ordrng 1 W10703867 (HEATER )
Near Rochester, NY 14625
Evan
Job Details: 07/25/2020
DRYER KENMORE 110.6991299 Customer stating that unit is failing to spin. Discovered that motor is overheating causing issue. Can not remove old blower wheel. Blower wheel will also need to be replaced. Ordering blower wheel ; ordrng 1 WP697772 (BLOWER WHEEL )
Near Victor, NY 14564
Dave
Job Details: 07/25/2020
REFRIGERATOR MAYTAG MFI2670XEB6 Refrigerator not running .found the start device was broken . Checked ohms on compressor were good . Replaced with new start device W11198881 Made sure that the capacitor was the same as the old one . Unit is now running and tested good .
Near Fairport, NY 14450
Dave
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Ice has a funny taste . Ordering new ice maker W10884390. ; ordrng 1 W10884390 (icemaker)
Near West Henrietta, NY 14586
Steve
Job Details: 07/25/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 Replaced main control and ui for no sound when choosing options or at the end of cycle.
Near Rochester, NY 14617
David
Job Details: 07/25/2020
REFRIGERATOR FRIGIDAIRE FPHN2899LS1 Replace defective defrost thermostat due to poor cooling customer to monitor
Near Rochester, NY 14617
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Part ordered did not have control with it. Called techline they told me which part to order on breakdown. They recommend blocking two bottom vents in air tower to prevent freezing. Since last visit, crisper drawer gets stuck or fall off track. Ice forming on air tower. Need kit, control, bin, and damper. Part 482395 SR 7728413497; ordrng 1 482395 (repair kit) and 1 W11082837 (cntrl-elec) and 1 W11087463 (damper) and 1 WPW10370327 (pan-crispr)"
Near Fairport, NY 14450
Dave
Job Details: 07/25/2020
OVEN WHIRLPOOL WGG745S0FS02 Membrane panel is melted .quoted customer for repair . Customer does not want to do it . Part number for it is W10879583
Near Rochester, NY 14626
James
Job Details: 07/25/2020
REFRIGERATOR ELECTROLUX EI28BS55IS0 Q1 n. Q2 n. Q3 n. Icemaker not cycling. Found motor binding when it gets to halfway point. Tested valve and thermistors in diagnostics. Need icemaker motor 241817701. 104.65 labor ; ordrng 1 241817701 (motor-ice maker)
Near Fairport, NY 14450
Evan
Job Details: 07/25/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Replacing fill tube due to heater wire for fill tube breaking at terminal. Replaced fill tube. Ran test fill and heater test. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/25/2020
DRYER WHIRLPOOL MGD7230HW0 "Replaced console for unit flashing f3e3 code prompting customer to call for service. Replaced console. Unit will not run. When attempting to run cycle unit will countdown from 3-2-1 but drum will never move. Unit will function in factory diagnostic cycle and service test cycle but never outside of diagnostic mode. Called techline multiple times and spoke with different agents about issue. sr7728266712 last techline agent that tech spoke with suggested replacing control and UI at the same time eve though control and UI are both new. Tech is ordering inlet thermistor. Part that was shipped to customer from expart was damaged on arrival ; ordrng 1 W11396709 (INLET GAS THERMISTOR ), dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"
Near Geneseo, NY 14454
Steve
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found bad bearing in evaporator fan motor. Ordering fan; ordrng 1 WP2315549 (motor-evap)
Near Rochester, NY 14623
Evan
Job Details: 07/25/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stating that unit is not cleaning. Checked for error codes. Unit displaying code 4-3 for wash motor failure. Ran diagnostic cycle. Unit is filling as it should but failing to move water through cabinet. Wash motor will need to be replaced. Quoted customer to replace wash motor. Customer does not want to proceed at this time. Customer is attempting to contact manufacturer for some sort of coverage. Collecting service call fee for now. Part needed is listed below. WPW10671941 (Wash Motor)
Near Nunda, NY 14517
Steve
Job Details: 07/25/2020
WASHER MAYTAG MVWX655DW0 "Found washplate spin out of sync in spin cycle. Quoted customer for wash plate and hub replacement. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Near Canandaigua, NY 14424
Dave
Job Details: 07/25/2020
WASHER WHIRLPOOL WFW5620HW0 Unit not going into spin . Reseated connections to motor at control. Unit is now working as expected . Tested in diagnostics tested good
Near Rochester, NY 14620
Tanner
Job Details: 07/25/2020
DRYER WHIRLPOOL CGM2745FQ "Q1 no Q2 no Q3 no Installed new ignitor. Dryer kept popping gfi outlet. While trying to adjust ignitor position ignitor shattered inside dryer. Something is causing ignitor to arc to ground. Ordering new ignitor ; ordrng 1 279311 (Ignitor) and 1 WP694298 (Bracket), dspstn on spec-tagged invntry: 1 279311 IGNITOR"
Near Canandaigua, NY 14424
Dave
Job Details: 07/25/2020
WASHER MAYTAG MVWB865GW0 Unit is under warranty. Found debris is drain pump removed debris . Calibrated unit . . washer motor was hitting washer pan underneath the unit .leveled the legs . Ran auto diagnostics. Unit tested good .
Near Rochester, NY 14616
Evan
Job Details: 07/25/2020
DRYER MAYTAG MGDB755DW3 Replacing control due to relay on control failing open when starting machine. Replaced control and ran test cycle. Unit tested good
Near Rochester, NY 14620
Evan
Job Details: 07/25/2020
DRYER GE GTD42EASJ2WW Replacing door switch due to original door switch testing open. Replaced switch. Unit tested good
Near Irondequoit, NY 14622
Tanner
Job Details: 07/25/2020
WASHER AMANA NTW4516FW3 Q1 no Q2 no Q3 no Unit covered under RAC 2 year warranty.Complaint of intermittent power. No stored error codes. Checked outlet with outlet tester and tested good. Measured voltage to ACU at 118.8 VAC. Unit currently operating.replaced control board to address intermittent power. Calibrated unit. Ran auto diagnostics cycle and unit and unit tested good.Verbal signature acknowledged ; dspstn on spec-tagged invntry: 1 W11170317 CONTROL
Near Rochester, NY 14612
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB00 Q1 n. Q2 n. Q3 n. Unit not defrosting. Tested heater in diagnostics. Need thermistor. Replaced thermistor and defrosted evaporator. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
Near Brockport, NY 14420
David
Job Details: 07/23/2020
WASHER MAYTAG MVWC565FW2 Checked unit in diagnostics . No saved error codes. Unit went through auto test ok. Checks good
Near Rochester, NY 14620
Steve
Job Details: 07/23/2020
WASHER MAYTAG LAT8600AAW Found hanky stuck inside drain line causing water to not drain. Removed it and washer tests good. ; dspstn on spec-tagged invntry: 1 12112425 BELT KIT
Near Irondequoit, NY 14609
Evan
Job Details: 07/23/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stating that wash light is flashing. Drained out water from previous cycle. Checked for error codes. Unit has no codes present. Ran diagnostic cycle unit completed cycle as it should. Customer had king size bed sheet in machine when unit stopped. Suspecting that unit had off balance load and stopped itself this is why wash light was flashing. Explained to customer in this situation it is best to cancel cycle rebalance items and run and rinse/spin. Showed customer how to do this process properly. Unit itself tested good
Near Hilton, NY 14468
David
Job Details: 07/23/2020
MICROWAVE MAYTAG MMV4206F22 Replaced hood light. New light tests good . S/c and labor on 91864; dspstn on spec-tagged invntry: 1 8206232A BULB
Near Rochester, NY 14618
Steve
Job Details: 07/23/2020
DISHWASHER MAYTAG MDB7749AWB1 S code S25453 found start button not responding and evidence of silver migration. Called tech line. Ordering ui; ordrng 1 W10811148 (panel-cntl)
Near Rochester, NY 14620
Tanner
Job Details: 07/23/2020
REFRIGERATOR GE GSH22JFXMBB This unit does not have a water dispenser or filter.
Near Stanley, NY 14561
Dave
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW6620HC0 Unit jumping around and damaged floor from unit moving around . Company that installed unit never took the shipping bolts out . Took photo of floor and tested unit . Unit tested good .
Near Marion, NY 14505
Evan
Job Details: 07/23/2020
WASHER MAYTAG MVWC465HW2 Customer stating that unit is failing to fill as it should. Checked for error codes. Discovered unit displaying f8e1 code for long fill or no fill. Hot water valve was not actuating. Inspected valve and discovered that connector for valve was not fully seated on control. Removed connector and reseated on control. Tested valve again in manual test mode. Unit now actuating cold and hot water valve properly. Unit tested good
Near Geneva, NY 14456
Dave
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW5620HW0 Control loc was on . Won’t turn off . Reseated user interface to control . Power cycled unit . Tested unit in diagnostics. Unit tested good .
Near Sodus, NY 14551
Evan
Job Details: 07/23/2020
RANGE FRIGIDAIRE LFEF3011LWD Replacing switches due to burners failing to regulate temperature. Replaced 3 switches tech did not have 4th switch for large burner day of repair. Will have to order 4th and return with it. Ordering switch ; ordrng 1 316436001 (SWITCH (LARGE BURNER ) )
Near Rochester, NY 14607
Steve
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW75HEFW0 Replaced latch for door stuck closed. Washer tested good. ; used 1 WPW10443885 (LATCH) from stock
Near Macedon, NY 14502
Evan
Job Details: 07/23/2020
DRYER WHIRLPOOL WED49STBW1 "Customer stating that unit will not run but interior light is on. Discovered that tab for door switch is broken causing issue. Ordering door switch ; ordrng 1 WPW10569603 (DOOR SWITCH ), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
Near Hilton, NY 14468
David
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL MFT2776FEZ00 Replaced open freezer LED module. Unit tested good
Near Irondequoit, NY 14617
David
Job Details: 07/23/2020
RANGE WHIRLPOOL WGE745C0FS00 Q1 no q2 no q3 no Replaced cooktop that had a thermal crack. Unit tested good Verbal signature
Near Scottsville, NY 14546
James
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1 n. Q2 n. Q3 n. Unit over cooling. Need control. 34.90 labor ; ordrng 1 W11353813 (CONTROL)
Near Scottsville, NY 14546
James
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 Q1 n. Q2 n. Q3 n. Unit has frost buildup in freezer and light not turning on after power outage. Defrosted freezer and molded gasket with heat gun. Removed frost from light switch now it's functioning properly.
Near Penfield, NY 14526
Steve
Job Details: 07/23/2020
DISHWASHER MAYTAG MDB4709PAW2 Found water filled almost to front lip by the door Lowered back of dishwasher to push water towards rear of machine for leaking. Found vent was also leaking. Caulked vent. Customer is going to monitor.
Near Fairport, NY 14450
Steve
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Sr# 7728393461 Found freezer led light foamed in an on removal of light the connected at the refigerator side fell apart. Could not reach the wires to repair light. Called tech line. The unit is unrepairable. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
Near Rochester, NY 14624
James
Job Details: 07/23/2020
OVEN WHIRLPOOL SF362LXSQ0 "Q1 n. Q2 n. Q3 n. Unit not igniting oven. 120v to module, no power to igniter. Need spark module WPW10331686Part 199Labor 104.65; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Near Rochester, NY 14620
Tanner
Job Details: 07/23/2020
REFRIGERATOR GE GSH22JFTABB This unit is not located in any if Chase breakrooms
Near North Chili, NY 14514
James
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 "Q1 n. Q2 n. Q3 n. Float switch broke off and melted to heater. Need float switch. ; ordrng 1 WPW10346525 (float asm), dspstn on spec-tagged invntry: 1 WPW10545278 HOSE-DRAIN"
Near Fairport, NY 14450
Steve
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found left fresh food section door is concaved by the door switch and will not press it in all the way for ice and water to work. Ordering door ; ordrng 1 W11307224 (LEFT SS fresh food section DOOR)
Near Penfield, NY 14526
David
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Found freezer at 5 degrees andCycled off. Set point is at -5 replaced fan with harness forFreezer thermistors. Customer to monitor for ice
Near Rochester, NY 14611
Tanner
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Q1 no Q2 no Q3 no Complaint of freezing in FF section. Removed evaporator cover and inspected evaporator. Block of ice in upper right of evaporator and over capillary tube. Unit is low on refrigerant or impingement in system. Freezer is not up to temp causing constant call for refrigerant. This causes blow by into FF section causing cold FF temps. Ordering sealed system repair.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 W10913906 (Process tubes) and 1 Dyedryer (WPW1143759) and 1 876765 (Copper tubes), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
Near Rochester, NY 14616
Tanner
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MFI2269FRZ05 Q1 no Q2 no Q3 no Replaced icemaker. Pressed door switch down and unit immediately filled with water. Advised customer 24 hours before unit starts making ice.Verbal signature acknowledged
Near Rochester, NY 14620
Tanner
Job Details: 07/23/2020
DRYER WHIRLPOOL CGM2745FQ Q1 no Q2 no Q3 no Called whirlpool Commercial services. They do not provide a reference number. Measured timer voltage and tested good. Checked continuity in ignitor and is open. Ordering new ignitor.; ordrng 1 279311 (Ignitor)
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2020
DRYER WHIRLPOOL WED8000DW4 Tested heat and the dryer cycled properly with 165 high and 140 low. Vent was replaced and tested good with vent tester. Recommended customer use timed dry due to small loads and also adjust heat accordingly.
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2020
DRYER WHIRLPOOL WED75HEFW1 Ordering user interfaces for erratic behavior when customer is trying to start unit. ; rqstng P&A on 1 W10919207 (panel-cntl)
Near Rochester, NY 14612
James
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Q1 n. Q2 n. Q3 n. Ice in freezer. Found door not aligning with cabinet. Removed ice buildup and adjusted freezer door. Door seals properly. Extended warranty until 11/2020
Near Newark, NY 14513
Dave
Job Details: 07/23/2020
WASHER AMANA NTW4516FW3 Replaced lid lock . Calibrated unit . Tested in auto diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
Near Rochester, NY 14613
James
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MFI2269FRB02 "Q1 n. Q2 n. Q3 n. Unit making noise, water tastes bad. Scratches on front and door dented. Handle dented on freezer. Found water filter not installed,filter bypass stuck. Had to remove filter with pliers. Installed new filter. Adjusted feet and tested. Noise is compressor running and is normal to this model called tech line SR 7728393721; ordrng 1 12977881BQ (dor-fip bl) and 1 13107891BQ (dor-fip bl) and 1 13107892BQ (dor-fip bl) and 1 W10445056 (tray-drip) and 1 W10891394 (handle) and 1 WPW10164982 (cover)"
Near Webster, NY 14580
David
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no q2 no q3 no Replace door that was not sealing properly new door ceiling as expected customer to monitor.Verbal signature
Near Newark, NY 14513
Dave
Job Details: 07/23/2020
DRYER AMANA NED4655EW1 Replaced timer .ohm out element tested good . Unit is heating and cycling on and off as it’s supposed to . Unit tests good .
Near Webster, NY 14580
David
Job Details: 07/23/2020
REFRIGERATOR GE PFSS5RKZASS Replaced control board due to ice box fan not running properly. Fan began running full speed after installation customer to monitor for ice. Appliance tech warranty for labor.
Near Ontario, NY 14519
David
Job Details: 07/23/2020
FREEZER FRIGIDAIRE LFFH17F7HWC Replaced use her in the face to do to defrost issue customer to monitor
Near Newark, NY 14513
Dave
Job Details: 07/23/2020
DRYER AMANA NED4655EW1 Could not find a unit with model and serial that is listed for unit
Near Canandaigua, NY 14424
Dave
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced dispenser for gasket and sump . Tested unit in diagnostics. Unit tested good .
Near Honeoye Falls, NY 14472
Dave
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Water filter area was leaking water because the cover that holds the filter was broken and hanging down . Replaced cover and tested unit . Unit tested good .
Near Ontario, NY 14519
David
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Q1 no q2 no q3 noUnit is shutting down intermittently causing cooling issues found unit working normally at time of service suspecting control issue ordering controls.Verbal signature ; rqstng P&A on 1 W10843055 (Control) and 1 W10830278 (Control) and 1 W11089931 (UI)
Near Irondequoit, NY 14617
David
Job Details: 07/23/2020
DRYER WHIRLPOOL W0070HEBW1 Inspected dryer for debris buildup and or venting issue. Found no problem with venting or the state of the cabinet inside.s/con 93185
Near Rochester, NY 14612
David
Job Details: 07/23/2020
DISHWASHER MAYTAG MDB8959SKW0 Q1 no q2 no q3 no Do you know when it was not draining it due to debris caught in the drain pump impeller. Removed metal debris unable to locate the source of debris. Unit tested good afterwards having customer monitor.Verbal signature
Near Rochester, NY 14612
James
Job Details: 07/23/2020
WASHER MAYTAG MVWC200BW0 Q1 n. Q2 n. Q3 n. Unit not doing anything but making grinding noise. Basket Spode Fault. Unit went through spin cycle successfully. Intermittent issue with actuator. Replaced actuator and calibrated. Unit functions properly. One year warranty on repair. ; ordrng 1 WPW10006355 (actuator)
Near Irondequoit, NY 14617
James
Job Details: 07/21/2020
WASHER MAYTAG MHW7100DW0 Unit not powering on. 120 v to control. Disconnected pressure switch and drain started running. Replaced control and tested. Unit still not powering on. Need user interface. 507.22total; ordrng 1 W10748425 (panel-cntl)
Near Rochester, NY 14610
Evan
Job Details: 07/21/2020
RANGE WHIRLPOOL WFE515S0JW0 Replacing cooktop due to original cooktop coating coming off over RF burner. Replaced cooktop and burner. Tested unit. Unit tested good
Near Spencerport, NY 14559
David
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Replaced evaporator due to a low side leak unit began cooling after installation customer to monitor.
Near Rochester, NY 14624
Tanner
Job Details: 07/21/2020
DRYER MAYTAG MED3500FW0 Q1 no Q2 no Q3 no Complaint of unit not drying. Vent tested unit and tested poorly. Ran unit for several minutes and heat never turned on. Tested power and power tested good. Disassembled unit and tested bulkhead parts. Heater element and operation thermistor tested negative for continuity. Ordering new thermistor and element. Advised customer venting needs to be serviced.; ordrng 1 WP8544771 (Element) and 1 8577274 (thermistor)
Near Rush, NY 14543
Dave
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced freezer door gasket . Heated and sealed . Unit is sealing as expected.
Near Rochester, NY 14609
Tanner
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW7500GC0 Q1 no Q2 no Q3 no Complaint of unit filling but not cleaning. Following stored errors:F8E1 long fillLong fill error will cause machine to stop running as unit suspects leak after timing Tested cold valve and tested good. Tested hot valve and no water. Checked water supply and hot water supply turned off. Once turned on hot water valve tested good. No hot water can also cause incorrect resistance reading to control board from water thermistor. Machine will not proceed to wash until water temperature is in valid range.Ran service diagnostics cycle and cycle completed without issue.
Near West Henrietta, NY 14586
Dave
Job Details: 07/21/2020
WASHER GE GTW330ASK1WW Belt is loose . Belt slid up towards gearcase and was rubbing . Flipped belt and tightened belt by moving motor a bit . . Belt is still loose . Unit needs new belt WH01X24697 . Clean off pulleys before installing new belt . . Adjusted legs so unit is higher off the floor . ; ordrng 1 WH01X24697 (washing machine driv)
Near Henrietta, NY 14467
Tanner
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 no Q2 no Q3 no Complaint of no wash. Started a wash cycle and unit filled properly. Following stored errors:F4E3 wash motor faultF7E1 heating error.Cleared error codes. Replaced motor sump assembly. Tested unit and unit tested good.Verbal signature acknowledged ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Rochester, NY 14626
David
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1. I q2 no q3 no Replaced controls due to intermittent cooling. Customer to monitor Verbal signature