Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1733 customer reviews

Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WZF34X18DW00 Found the evaporator frosted again. Replaced thermistor. Added dialectric grease and zip tied thermistor for tight connection. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

Near Driving Park Cir, Newark, NY 14513
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Lowered and Leveled legs for doors out of line and better door closing. He refrigerator tested good.

Near Overlook Ln, Canandaigua, NY 14424
Evan E.

Evan E.

DISHWASHER FRIGIDAIRE FGID2474QF0B Customer stating unit is not drying dishes. Dispenser is failing to dispense soap / rinse aid. Installed new dispenser and ran unit. Dispenser door still would not open or dispense rinse aid. Unit needs control. Ordering control ; ordrng 1 117492610 (CONTROL )

Near Clover St, Rochester, NY 14610
Evan E.

Evan E.

COOKTOP JENN AIR JGD3430BS00 Attempting to replace valve for right rear burner due to valve seizing causing burner not to function. Tech is having issue removing cooktop due to burner head screws having severe corrosion on them and screws snapping during removal. Will need to drill screws out and replace orifice holder due to screws mounting inside orifice holder. Also left rear ignitor is failing. Ordering ignitor ; ordrng 1 WP74009336 (IGNITOR )

Near Woodard Rd, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Door is hanging up due to damage on the door . Isn't closing right . . Ordering new door W11173823 and nameplate W11178521; ordrng 1 W11173823 (door/mw) and 1 W11178521 (nameplate), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"

Near Mayfield St, Rochester, NY 14609
David L.

David L.

REFRIGERATOR MAYTAG MFI2269VEM7 Gasket was for the left side. Ordering other gasket.; ordrng 1 W10830048 (gasket-fip) and 1 W10830055 (gasket-fip)

Near Rollingwood Dr, Rochester, NY 14616
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7500GC0 "Replaced catch and strike, unit still won’t stay shut. Tech line suggests replacing hinges And door components.SR: 7725077142; ordrng 1 W10284140 (hinge) and 1 W10284141 (hinge ) and 1 W11126813 (INNER DOOR) and 1 W11236403 (OUTTER DOOR) and 2 WP3387565 (spring)s"

Near Standish Rd, Rochester, NY 14626
David L.

David L.

WASHER WHIRLPOOL WGD6620HW0 Removed panel. Charlotte staff will move washer to area for disabled appliances. We will replace door when the on order door arrives.

Near Lake Ave, Rochester, NY 14612
David L.

David L.

DRYER WHIRLPOOL WED8500BW0 Dryer was making a loud sound. Idler was stiff. Almost seized up. Replaced idler. Dryer testing ok.; used 1 279640 (PULLEY-IDLER) from stock

Near Oakview Dr, Rochester, NY 14617
David L.

David L.

DISHWASHER AMANA ADB1400AGW1 Ran diagnostics to test Tested ok. Provided consultation to customer about running hot water beforehand and running high temp and heated dry.

Near Hollyvale Dr, Rochester, NY 14618
David L.

David L.

REFRIGERATOR KITCHENAID KSC23C8EYB02 Replaced fresh food evaporator due to leak detected with UV dye. Unit began cooling after install.

Near Bristol View Dr, Fairport, NY 14450
David L.

David L.

STACKED LAUNDRY WHIRLPOOL WGD6620HW Replaced damaged front panel. Tested unit for proper operation. Unit tested good.

Near Stonybrook Dr, Rochester, NY 14618
David L.

David L.

WASHER FRIGIDAIRE GLTR1670AS0 "Checked unit for abnormal noises. Unable to recreate. Checked suspension, tub weights and frame for loose or bent parts. Tub is not loose or wobbling. Unit also drains well. Suspecting an unbalanced load contributed to the abnormal noise that was heard on the last cycle they had ran. Customer to monitor. ; dspstn on spec-tagged invntry: 1 5304485917 SHOCK"

Near E Main St, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765SW1 "Customer concerned that soap was not dispensing, and LF code would appear on machine. F8E1 error code stored and oxy tray was full of detergent. Hot water hose from home was kinked. Adjusted hose then ran auto test. Detergent tray was empty after test run. Unit testing good."

Near Adams St, Rochester, NY 14608
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4616FW0 Adjusted catch. Customer is satisfied.

Near Aragon Ave, Rochester, NY 14622
Shaiman C.

Shaiman C.

STACKED LAUNDRY KENMORE 2661532210 "Noticed a broken wire on the read switch. Repaired broken wire, No parts needed. Refund must be issued. Unit testing good."

Near Arnold Park, Rochester, NY 14607
David L.

David L.

MICROWAVE WHIRLPOOL UMV1160CS6 Replaced harness and control due to door error. Customer to monitor.

Near Edgemere Dr, Rochester, NY 14612
Evan E.

Evan E.

DRYER WHIRLPOOL WED4815EW1 Customer stated that unit was not turning on. Upon inspection discovered that screw for L1 terminal had become loose and fallen into bottom of cabinet. Unit was not receiving full 240v. Reattached terminal screw. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 TJ5655 CORD-5' 3w

Near Majestic Way, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7500GC2 suspension was bent and off the washtub. replaced suspension. unit testing good.

Near Chili Ave, Rochester, NY 14624
Evan E.

Evan E.

RANGE KITCHENAID KSGG700EBS1 Customer stated that unit was shutting off while running broil cycle. All other functions worked as they should. Upon arrival checked for error codes. No codes were present. Ran test broil cycle. Unit kicked breaker after 3 mins of oven being on. Flipped breaker and ran test broil again. Let unit stay on for 40 mins. Could not replicate issue after unit kicked breaker initially. Customer to monitor and contact office if issue persists.

Near Birch Ln, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replacing left side refrigerator door due to old door having scratch along bottom of door. Replaced door and swapped all door internals over to new door. Unit tested good

Near Birch Ln, Webster, NY 14580
David L.

David L.

WASHER MAYTAG MVWB835DW4 Unit is making a grinding. Lise during agitate ; ordrng 1 W10811956 (drum assy) and 1 W10915701 (rotor)

Near Meadow Cove Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER JENN AIR JDTSS246GS0 "Replacing wiring harness , control and user interface due to wiring harness wire being stripped and making contact with hinge causing thermal event at control. Replaced harness . Replaced control . Replaced UI Ran diagnostic cycle. Unit tested good"

Near Watersong Trail, Webster, NY 14580
Steve M.

Steve M.

RANGE KENMORE 790.908346 Replaced overlay for wrong color. No one available for signature

Near Traditions Pl, Henrietta, NY 14467
Dave F.

Dave F.

REFRIGERATOR JENN AIR JFI2089WES8 Drain to freezer from the evap was plugged . Removed ice from freezer . Replaced drain with stock W10619951 .under special project S38253 .Water now draining.; used 1 W10619951 (TUBE-DRAIN) from stock

Near Reed St, Avon, NY 14414
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDC215EW2 Drum would not move. Foreign object got caught in blower causing heavy damage. Blower must be replaced.; ordrng 1 WP694089 (wheel)

Near Vinal Ave, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF707ESS01 5 in freezer temp was set at 3 . Fresh food 39 degrees . No frost on fresh food evap . Condensing on the bottom of the Ice maker and the ice is very watery due to the freezer being so high . Adjust all temperatures. Due to previous repairs customer was concerned about the issues . Checked all thermistors they passed . Adjust defrost from adaptive to hour .Unit tested good .

Near Northwood Ave, East Rochester, NY 14445
Shaiman C.

Shaiman C.

RANGE KENMORE 79045582900 "Replaced switch, support, and timer. unit testing good."

Near Long Pond Rd, Rochester, NY 14626
Dave F.

Dave F.

DRYER WHIRLPOOL WGD7300XW0 Dryer making loud noise . Found the tension pulley is worn out used repair kit 4392067 . Replaced rollers . Pulley . Belt wasn't the right size in kit . Tested unit . Tested good .; used 1 4392067 (REPAIR KIT) from stock

Near Walnut Hill Dr, Penfield, NY 14526
Evan E.

Evan E.

RANGE WHIRLPOOL WEE750H0HZ1 Replacing UI due to unit displaying hour glass and never allowing customer to select functions on touch pad. Replaced UI Tested all functions on new UI Unit tested good

Near French Rd, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 39 in fresh food. 8 in freezer . Water leaking from dispenser. Found the freezer temp was turned lower then recommended. Turned freezer up in temperature. . Went into diagnostics tested freezer and fresh food thermistor both tested good . Check evap fans and defrost heater. Gaskets are sealing .All tested good . Customer is going to monitor unit .

Near Belvista Dr, Rochester, NY 14625
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF760SADM0 Customer stated that dispenser door was not opening and unit would not dispense rinse aid. Checked for error codes. No codes were present. Ran test cycle and listened for dispenser door opening. Unit never opened dispenser door. Replaced dispenser. Ran diagnostic cycle. Unit tested good

Near Winding Brook Dr, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE304DPA0 Piece of glass stuck in drain pump . Drain pump fins were worn out. Replaced drain pump . Tested unit in auto diagnostics. Tested good .

Near Old Mill Rd, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 S22916 replaced upper rack rails for broken rails and falling rack. The dishwasher tested good. Parts and labor covered by manufacturer. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Alderbrook Trail, Rochester, NY 14624
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW3 Tested washer in diagnotsics. F6 communication error code. The ui went into diagnostics but would not respond otherwise. the ui tested good in diagnostics. Changed main control. Same result. The harness had good continuity. Ordering ui. ; ordrng 1 W11135391 (USER INTERFACE )

Near Big Tree Rd, Hemlock, NY 14466
Dave F.

Dave F.

REFRIGERATOR KENMORE 106.5050399 "Handle broken on refrigerator , the trim that holds the handle on are broken as well . Ordering parts WP2203570B ,WP2203571B, WP2206934B; rqstng P&A on 1 WP2203570B (extension) and 1 WP2203571B (extension) and 1 WP2206934B (handle)"

Near Creek Pointe, Farmington, NY 14425
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SHZ0 Customer stated that items were coming out of dishwasher wet. Upon inspection discovered that customer was not using rinse aid. Advised customer that unit will continue to have issue unless they use rinse aid. Checked for error codes. No codes were present. Unit tested good

Near Boynton Rd, Walworth, NY 14568
Dave F.

Dave F.

RANGE MAYTAG MGR6600FZ Oven not igniting every time . Checked oven sensor and is reading correct temperatures. Adjusted the ignitor distance from the burner and the gap between the spark . Customer says the oven will preheat but when cooking it won't turn back on . After I made adjustments .tested unit through a cooking cycle oven preheated. But didn't turn back on when unit was supposed to . Could hear spark and smell gas .called techline SR 7725058957 he pointer me to a service pointer W10622771A . Ordering harness WPW10701462. Bring new ignitor back as was to hot to change now . Also ordering dsi board W11162730 and bake burner WP9758078; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WPW10701462 (harns-wire)

Near W Linden Ave, East Rochester, NY 14445
Steve M.

Steve M.

RANGE WHIRLPOOL WEG745H0FS0 Found right rear burner cap missing. Ordering caps for mail out only. ; ordrng 1 W11161846 (CAPS MAIL OUT ONLY)

Near Bolton Trail, North Chili, NY 14514
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4955HW1 Replaced outer tub for crack that was causing a leak. The washer tested good.

Near Bronson Hill Rd, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBBL00 S71233 found the freezer a little cold but not freezing. The evaporator is the silver evaporator. Ordering black evaporator ; ordrng 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)

Near Talamora Trail, Brockport, NY 14420
Steve M.

Steve M.

DRYER MAYTAG MEDB766FW0 Found the motor is loud during operation and customer complaining of dryer shutting off with heavy loads. Power is good. Ordering motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Marc-Mar Trail, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB765FW0 "Replaced broken ignitor and thermistor. unit still won’t heat. no power was going to ignitor during cycle. replacing control. ; ordrng 1 W11089308 (CONTROL), pckd up 1 WP8577274 (THERMISTOR )"

Near Stone Fence Rd, Rochester, NY 14626
Steve M.

Steve M.

WASHER MAYTAG MVWB766FW1 Found washer grinding during agitation. Ordering gearcase. ; ordrng 1 W10811956 (GEAR CASE)

Near Marc-Mar Trail, Rochester, NY 14606
Dave F.

Dave F.

RANGE AMANA AGR6603SFW1 Hinges on the door are bent . Ordering new hinges . WPW10299227 and WPW10299224; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near E Main St, Avon, NY 14414
Dave F.

Dave F.

OVEN JENN AIR W132B Wire to bake element is broken . Needs new wire and clip to go on the element. Tested element . Tested good .ordering parts ; ordrng 1 TJMA03362 (HIGH TEMP.NON-INS.TERM.1) and 1 TJMA0514G (5' HIGH TEMP. GLASS BRAI)

Near Parkview Manor Cir, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR GE GTH18DBRCRCC Relay on compressor is bad and not starting that compressor. Ordering relay .; ordrng 1 WR07X26748 (refrigerator compres)

Near Fairbanks St, Rochester, NY 14621
Dave F.

Dave F.

RANGE KITCHENAID KSDG950ESS0 The ribbon from the user interface to the control was not pushed in all the way . Corrected ribbon . Ran unit through auto diagnostics. Deleted error code for mis wired. Tested unit ran all functions in diagnostics. Tested good . Tested unit to 350 in bake . Tested good . Talked to office about user interface. Unit does not need UI and is functioning.

Near Chili Riga Center Rd, Churchville, NY 14428
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL GEQ9800PW1 "Dryer will not turn on. Contacts in timer are faulty, causing the unit to not turn on. Timer should be replaced ; ordrng 1 WP3406725 (timer)"

Near Highland Ave, Rochester, NY 14610
David L.

David L.

REFRIGERATOR MAYTAG MFI2269VEM7 "Replaced ice maker for not energizing the water valve. U it tested good. Right side ff gasket was incorrect. Reordering gasket. ; ordrng 1 W10443240 (gasket-fip), dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"

Near Rollingwood Dr, Rochester, NY 14616
Evan E.

Evan E.

DRYER WHIRLPOOL LGQ9858PW1 "Replacing gas coils , ignitor and thermal fuse to unit not heating. Replaced all parts . Ran test cycle. Unit tested good"

Near Buttermilk Hill Rd, Pittsford, NY 14534
Evan E.

Evan E.

OVEN KITCHENAID KSGG700ESS1 "Replacing control panel and bezels on control due to 3 , 6 and 9 not functioning correctly. Replaced control and bezels. Tested panel once installed. Unit tested good"

Near Stone Rd, Pittsford, NY 14534
Evan E.

Evan E.

DRYER WHIRLPOOL WED75HEFW0 "Customer stated unit was producing a large squeaking sound while in spin. Upon inspection discovered that idler pulley has seized causing noise. Used dryer repair kit and replaced all parts included in kit (roller, pulley and belt ) ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"

Near Stablegate Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5500FW1 Customer concerned about clothes still being wet after wash cycle. No error codes stored. Drain trap had a small amount of pet hair. Cleaned. Unit testing good. Customer also concerned with varying estimates wash times. Customer monitor.

Near Charlotte St, Rochester, NY 14607
Evan E.

Evan E.

DRYER MAYTAG MGD6630HW0 Customer stated unit is still rattling and having issue with unit heating. Checked for error codes. No codes were present at time of visit. Removed window to observe burner operation. Burner is cycling heat on and off as it should. Rattling is coming from blower. Removed front panel to inspect blower. Installed heat resistant styrofoam adhesive along bottom of blower. After installation of styrofoam could not replicate noise. Reassembled unit. Ran for customer. Unit tested good

Near Holley Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MSS26C6MFW01 Found wiring harness on door was broken causing no ice or water. Ordering door. Door is covered under loyalty retention program for part coverage. ; ordrng 1 LW10839558 (FREEZER DOOR WHITE)

Near Quaker Rd, Scottsville, NY 14546
Evan E.

Evan E.

RANGE MAYTAG MER8600DH0 Customer stated unit was not heating. Upon inspection discovered that bake element for unit had cracked causing issue. Replaced element. Ran test preheat to 350. Unit tested goodn

Near London Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found temp in ff section was 35 but ui set at 41. Ordering damper. Ordering control also ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)

Near N Meadow Dr, Caledonia, NY 14423
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH32519HT2 Replacing control board due to relay for turntable on board failing causing turntable not to spin. Replaced control board ran multiple test cycle with turntable on. Unit tested good

Near Bluestone Hollow, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WFW6620HC0 Had customer wash a load while on the way to residence. The washer was in rinse cycle on arrival and vibrating excessively. Lowered legs on pedestals and the vibrations stopped. Removed back panel and nothing was banging. Zip tied the drain hose to water line to secure. Ran spin Cycle again and it tested good with no excessive noise.

Near Travis Grove, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Found the dishwasher is not fastened to the counter or the side cupboards. Tested unit in diagnostics and it did not leak. Insructed customer to have the dishwasher installed properly.

Near Summers Cir, Pittsford, NY 14534
David L.

David L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced damaged door and console. Adjusted incorrect install.

Near Belcoda Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 Unit is leaking from the freezer due to a plugged drain tube. Cleaned drain line and removed ice from the freezer.

Near Megan Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFC2089HPY Found the light switch was frozen from last visit. Freed switch and light works as expected.

Near Bridge Water Ct, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR GE PTS22SHRARBS "-6 freezer 43 in fresh food section. The ui is reading -14 in freezer and 43 in fresh food. Found evaporator frosted again. The thermistor was not reading correct temps and the defrost thermostat was open. Replaced both parts. No charge. ; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL , pckd up 1 WR50X10068 (thermostat defrost) and 1 WR55X10025 (sensor,temp ff)"

Near Harvard St, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gaps liner causing frost to accumulate in freezer by the light. Caulked gaps and the refrigerator tests good.

Near Cedar Cove Trail, Gates, NY 14606
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced damper for freezing in fresh food section. Tested the sensors in diagnostics and they passed. Customer is going to monitor.

Near Oakman St, Rochester, NY 14605
Steve M.

Steve M.

RANGE GE JBS03C003WH Found wires frayed on receptacle and receptal had popped on right front burner. Cut wires and wire nutted. Could not find part breakdown on distributer due to the age of range.

Near Meadowbrook Rd, Rochester, NY 14620
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC704FBS00 Freezer evaporator frosted . Condensation in freezer . Called techline SR 7725046236 checked all thermistors passed . Evap fans are working . Defrost heater is working . Defrosted freezer . Tested unit in test 40 passed . Checked gasket is sealing . Zip tied defrost thermistor and foil taped it . Set temperatures to recommend . Fresh food doors make a little bit of noise while opening. Couldn't see anything broken . Put legs down on unit . Leveled unit .Still making noise . Ordering hinges and closers for both sizes .; ordrng 1 W10691674 (hinge-door) and 1 W10691700 (hinge-door) and 1 W11179355 (closer) and 1 W11189598 (closer)

Near Edendery Cir, Fairport, NY 14450
David L.

David L.

OVEN KITCHENAID KDRP407HSS3 Installed control

Near Jackson Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4815EW1 Unit testing good. Front panel and door slightly damaged. Door and front panel should be replaced. ; ordrng 1 W10806345 (panel) and 1 WPW10463967 (door)

Near Owens Rd, Brockport, NY 14420
David L.

David L.

FREEZER WHIRLPOOL KRFC302EPA Replaced water valve to due ice maker not filling. Unit tested good.

Near Winding Creek Ln, Rochester, NY 14625
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WML55011HS0 Customer stated that door would not always open. Replacing interlock due to unit failing to open door consistently. Replaced interlock. Ran multiple test cycles. Unit tested good

Near Shadow Creek, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced control due to defrost thermostat testing open I. Diagnostics and unit not defrosting. Defrost thermostat reading closed in diagnostics after repair. Customer to monitor.

Near Lightwood Ln, Rochester, NY 14606
David L.

David L.

RANGE KITCHENAID KSDG950ESS1 Downdraft fan is not coming on. 120vac to motor harness. Ordering motor and cap. ; ordrng 1 W10921431 (motor-blwr) and 1 W11209781 (CAPACITOR)

Near Mill Rd, Rochester, NY 14626
David L.

David L.

WASHER KENMORE 110.922841 Unit was not agitating due to a broken motor coupler. Replaced motor coupler. Unit tested good. ; dspstn on spec-tagged invntry: 2 285671 SWITCH-LID and 1 285753A COUPLING

Near Culver Rd, Rochester, NY 14622
Dave F.

Dave F.

DRYER WHIRLPOOL WGD8300SW1 Replaced rollers . Tension pulley and belt due to thumping . Tested unit . Tested good . Took payment over phone with customer.

Near Beecher Ln, Honeoye, NY 14471
Shaiman C.

Shaiman C.

OVEN WHIRLPOOL WGG745S0FS Heavy damage; ordrng 1 W10877566 (glass-door) and 1 W10878897 (glass-door)

Near Owens Rd, Brockport, NY 14420
Dave F.

Dave F.

DRYER WHIRLPOOL WHD5090GW0 Adjusted dryer legs to balance out and checked power to unit . Unit not heating .Ran unit in auto diagnostics. No error codes . Unplug some wires to the control and reseated. Tested unit in auto diagnostics again . Unit tested good .

Near Harbor Ln, South Bristol, NY 14424
Dave F.

Dave F.

RANGE WHIRLPOOL WFE505W0HZ1 Checked elements on top all turning on . Filled pan with water and tested both front burners . Water came to s rolling boil. Called techline SR 7725043090 checked oven temperatures . 306 367 302 360 305 365 average temperature 334 . Unit tested good .

Near Co Rd 42, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR JENN AIR JS42SEDUDW0 Replaced optics for the ice maker . Due to not recognizing the bin was empty and not making ice . Tested unit . Tested good .

Near East Ave, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Freezer door not closing right . Found frost in unit . Also found the gasket wasn't sealing right . Removed the basket and shelf inside freezer . Reseated gasket and basket . Door is now closing like is should .

Near Shire Oaks Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHB2844LFE Ice maker is broken . The thermistor holder is broken not allowing the ice maker not to work . Replaced the ice maker . Tested unit . Tested good .

Near Ashwood Lane, Victor, NY 14564
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL LGR5848EQ5 "Dryer was not heating. Thermal fuse tested bad. Replaced thermal fuse. Unit testing good.; dspstn on spec-tagged invntry: 1 279311 IGNITOR 1 4392065 REPAIR KIT , and 1 WP338906 SENSOR , used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Ransford Ave, Rochester, NY 14622
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW3 Found water valve not sending cold water to washer. Replaced water valve and the washer tested good.

Near Burke Hill Rd, Perry, NY 14530
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL NED4655EW1 Venting was plugged. Failed airflow test. Exhaust on the outside of building was completely clogged with debris. Unit tested good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Thayer St, Rochester, NY 14607
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW3 "F3E2 F8E1 codes stored. Decent amount of water was sitting under water inlet valves on machine. Suspected a crack on inlet valve was causing water leakage. Replaced water inlet. After verification test using manual diagnostics, noticed water dripping from the hot water shut off valve. Water leakage was originating from two different places, machine and the home. Shut off valve should also be replaced by homeowner. Unit testing good."

Near Clearwater Cir, Rochester, NY 14612
Steve M.

Steve M.

RANGE WHIRLPOOL WFG515S0EW "Replaced ignitor and insulated harness for ignitor not lighting. The range tested good. Adjusted top burners for better simmer; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN , used 1 WPW10701462 (HARNESS-INSULATED) from stock"

Near Daley Rd, Caledonia, NY 14423
Evan E.

Evan E.

DISHWASHER GE CDT835SSJ2SS Customer was still experiencing same issue as before. Discovered that drain line was kinked behind machine causing unit not to drain properly. Unkinked hose and ran multiple drain cycles. Unit tested good

Near Princess Dr, Rochester, NY 14623
Steve M.

Steve M.

RANGE WHIRLPOOL WFG320M0BW1 Customer had the range unplugged on arrival. The complaint was the sparkers for top burners stayed on and sparked constantly. On arrival I plugged it in and it worked as expected and did not spark on its own.

Near West Pkwy, Victor, NY 14564
Steve M.

Steve M.

WASHER MAYTAG MHWE301YW00 Tested washer and found banging noises during high spin cycle. The washer will need outer tub and basket. The customer is going to replace.

Near West Ave, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced water valve and sealed connections in water line to prevent air from getting into line for water dripping randomly from water dispenser. Customer is going to monitor. If it happens again the customer is going to take filter out for 24 hours and monitor. If it still leaks preorder filter housing.

Near Bent Oak Trail, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS322FDAT04 Replaced the light in fresh food section for blinking lights or no operation. Found the freezer light was blinking. Installed light from fresh food section in freezer. The lights test good.

Near Highview Trail, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR MAYTAG M1BXXGMYW00 Unit is not defrosting the evaporator. Energized heater in diagnostics. Heater came on. Checked ohms on thermistor. Unit needs a control and the drain pan is cracked. Did not charge a service call due to repeated service history. The customer is going to replace the unit. Quoted 579.08 for repair.

Near Parklands Dr, Rochester, NY 14616
David L.

David L.

DISHWASHER WHIRLPOOL KDFE104DWH U it was not draining due to a failing drain pump. Replaced pump and cleared hoses.

Near Creekwood Dr, Rochester, NY 14626
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2VHGXMB00 Unit was tripping the gfci circuit it was plugged into. No issues when moved to a different breaker. Checked start up amperage and defrost amperage. Unit testing normal.

Near S Fitzhugh St, Rochester, NY 14608
David L.

David L.

RANGE AMANA AGR6603SFB2 Broil ignitor is not getting a spark. Checked harness and connections. Harness to the broil ignitor harness was not connected to the broil ignitor. Re connected and tested.

Near Lyell Rd, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR MAYTAG MFC2062FEZ02 Gasket was torn and loose. Installed new gasket. Door seals nicely.

Near Da Vinci Dr, Rochester, NY 14624
David L.

David L.

RANGE WHIRLPOOL GS563LXSS Replaced gas valve to to unit not lighting

Near Lamp Post Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 U it is leaking due to a plugged drain tube. Replaced drain tube and removed ice from freezer; used 1 W10619951 (TUBE-DRAIN) from stock

Near Ramo Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Replaced control. Unit tests ok. Customer to monitor.

Near Shadow Ln, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2269FRZ02 Replaced water valve for no water to dispenser. The water tested good.

Near Westover Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR FRIGIDAIRE FRT18S6JQ4 Unit is leaking from the evaporator. Quoted 797.19 for evaporator replacement. Customer is going to replace.

Near Woodsong Ln, Rochester, NY 14612
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 "Unit is leaking from the door due to failing upper rack rails. Replaced rails; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH , used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Emery Run, Rochester, NY 14612
David L.

David L.

FREEZER MAYTAG MQF1656TEW01 Replaced defrost timer that was not energizing heater. Heater and thermostat check ok.

Near Carrington Dr, Rochester, NY 14626
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5000DW2 "Once hitting the start button, unit will not stay running. Push to start relay is faulty. Replacing PTS relay. ; ordrng 1 WPW10117655 (relay-pts), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"

Near River St, Rochester, NY 14612
Evan E.

Evan E.

MICROWAVE MAYTAG MMV5208WB1 Replacing diode due to unit not heating. Replaced diode. Ran test cycle for customer. Unit tested good

Near Independence Way, Ontario, NY 14519
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8800YC1 Customer stated that unit would not spin and was flashing unbalanced load error code. Upon inspection discovered that upper and lower bearing have gone bad causing unit not to spin correctly. Replaced both bearings and drive shaft. Ran test cycle. Ran drain/spin cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Knickerbocker Rd, Ontario, NY 14519
Evan E.

Evan E.

RANGE KENMORE 790.909046 Customer stated that unit will not heat. Checked incoming voltage at machine unit was receiving 240v. Ran test bake cycle checked voltage at element. Control is failing to send power to elements ordering control; ordrng 1 316419134 (OVERLAY) and 1 316557106 (CONTROL )

Near Traditions Pl, Henrietta, NY 14467
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5640XW3 Customer is still experiencing same issue after installing new lock. Upon inspection discovered that new lock was jammed causing lid not to shut. Unjammed lock and reattached correctly. Attempted to run test cycle. Lid lock relay on control board is clicking but lock with not actuate. Relay for lock on control board has gone bad this is real issue with machine. Customer doesn’t not want to proceed with repair due to cost of control board. Please reimburse customer for latch ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

Near Atlantic Ave, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE204DSS1 Ran in auto diagnostics. No errors codes . Drain pump fin was broken causing the drain pump to raddle . Replaced pump . Tested unit . Tested good .

Near Barnes Rd, Canandaigua, NY 14424
Dave F.

Dave F.

DRYER MAYTAG MEDC215EW1 "Dryers thumping. Found the rollers were worn out . Used repair kit 4392065 . Replaced belt , rollers and tension pulley. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392065 (REPAIR KIT) from stock"

Near Geneva St, Geneva, NY 14456
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Replaced element due to being broken and grounded . Replaced thermal fuse , thermostat. High limit . Used repair kit on dryer . Replaced rollers, belt and pulley . Tested unit tested good ."

Near Exchange St, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR GE GTS22ISSARSS Found evaporator fan motor getting power but not running. Ordering fan. ; ordrng 1 WR60X10257 (motor ac/dc fan.)

Near Furman Heights, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWC465HW2 Lid lock was locked . Was able to get the lid lock unlocked . Tested unit . Calibrated and ran in auto diagnostics. Tested good .

Near Van Marters Ln, Lyons, NY 14489
Dave F.

Dave F.

FREEZER WHIRLPOOL WRF535SWHZ01 Freezer door gasket was not sealing all the away . Heated gasket . Gasket now is sealing as it should . Left part with customer.

Near Ellsworth Rd, Palmyra, NY 14522
Dave F.

Dave F.

FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling . Found evaporator was frosted up . Called techline SR 7725037524 . Was told either defrost thermistor or control . Defrosted unit . Replaced thermistor from stock WPW10383615 . Unit is now cooling customer will monitor ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

Near Niagara Way, Manchester, NY 14504
Dave F.

Dave F.

DRYER ROPER RGD4516FW0 Dryer squeaking while running . Replaced rollers . Tension pulley and belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

Near S Main St, Manchester, NY 14504
Evan E.

Evan E.

DRYER WHIRLPOOL WGD9600TW1 Custom tee stated unit was squeaking while drum was spinning. Upon inspection discovered that rollers and idler pulley had seized causing issue. Replaced roller pulley and belt. Ran test cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

Near Merrycreek Crossing, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MHW5630HW0 Customer stated unit was off balance. Upon inspection checked for codes no codes were present. Ran diagnostic cycle unit completed cycle as it should. Customer had pads underneath feet of front of washer but not rear. Suspecting this is contributing to issue customer is experiencing. Ran unit on high spin once pads were removed. Unit testing good

Near Rockdale Meadows, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2976AEW00 S71233 found the ice maker passed harvest test. Tested temps and the freezer is about 20. The evaporator is silver in fresh food section. Ordering evaporator. ; rqstng P&A on 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)

Near Dewitt Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7500GC0 Door will not stay shut during cycles. Replacing catch and strike.; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)

Near Standish Rd, Rochester, NY 14626
Evan E.

Evan E.

WASHER MAYTAG MAV7501EWW "Customer stated that unit was producing noise while unit was in spin. Upon inspection discovered that drain pump bearing had gone bad inside pump causing noise. Ordering new pump ; ordrng 1 WP35-6780 (DRAIN PUMP ), dspstn on spec-tagged invntry: 1 WP22003483 BELT"

Near Regatta Dr, Webster, NY 14580
Dave F.

Dave F.

STACKED LAUNDRY GE GUD24ESSJ0WW Washer not going into agitation. The machine does drain and spin . Fills with water but the cold is very slow . Disconnected cold water hose from valve and turned on . Has good water flow . Washer needs water valve WH13X27314 . Filled machine with hot water . Machine still will not move on ordering control WH12X22744. Lid lock is working . ; rqstng P&A on 1 WH12X22744 (washing machine cont) and 1 WH13X27314 (valve 2-1)

Near Reeves Rd, Marion, NY 14505
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 Replaced motor and cap. Unit still faulty. Contacted tech line. Tested continuity of motor harness. Open line on common wire in motor harness. Replacing motor harness.SR: 7725035585; ordrng 1 W10899776 (harns-wire)

Near Ronnie Ln, North Chili, NY 14514
Shaiman C.

Shaiman C.

RANGE KITCHENAID KSDG950ESS0 Replaced control. A dent was discovered on user interface. Removed new UI and reinstalled the old one. Ordering a new UI. ; ordrng 1 W10915031 (panl-cntrl)

Near Chili Riga Center Rd, Churchville, NY 14428
Steve M.

Steve M.

OVEN WHIRLPOOL WFE540H0ES0 Found the oven was under heating. Calibrated oven + 20 degrees. The light socket is blowing light bulbs every couple weeks. Ordering socket. ; rqstng P&A on 1 W11281687 (SOCKET)

Near Main St, Livonia, NY 14487
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFF2558VEM Customer wants to reschedule.; schdld next appmnt for 6/12 WED !

Near Rush Scottsville Rd, Rush, NY 14543
David L.

David L.

REFRIGERATOR KITCHENAID KSC23C8EYB02 Located a leak at the fresh food evaporator inlet via UV light. Called tech line to document. They are recommending replacing the evaporator again. Ordering evaporator. sr7724524439 recharged unit before leaving; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)

Near Bristol View Dr, Fairport, NY 14450
David L.

David L.

FREEZER WHIRLPOOL KRFC302EPA No water flow to icemaker. Valve is getting 120 volts but is not snding any water. Ordering new valve.; ordrng 1 WPW10420083 (valve)

Near Winding Creek Ln, Rochester, NY 14625
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Picked up parts

Near Rockwood St, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMYH04 "Right hand door liner is damaged preventing the door from closing properly. ; rqstng P&A on 1 LW10353181 (dor-fip wh), states that autho needed"

Near Bay Front Ln N, Rochester, NY 14622
Steve M.

Steve M.

50#IM 18" FS KITCHENAID KUIC18PNXS2 Tested ice machine with new water level sensor and had same result. Contacted manufacturer tech support and found the water valve is getting power all the time instead of just when calling for water. The main control WPW10226156 $278 will need to replaced and the water valve again. Called Scott the oversees maintenance for Dorschel and he is going to replace.

Near W Henrietta Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7000DW0 Replaced drain hose and drain hose components. Unit testing good.

Near Davis St, Rochester, NY 14605
Steve M.

Steve M.

WASHER MAYTAG MHW5500FW1 Replaced user interface for erratic operation and starting on it's own. the washer tested good.

Near E Henrietta Rd, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found the fresh food evaporator full of frost causing warm temps. Caulked frame where liner meets cabinet. Removed frost. Tightened, zip tied and taped thermistor to evaporator in proper position. Customer is going to monitor"

Near Ashwood Lane, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL LSR6334LQO Found lid switch broken and machine not drain or spin. Replaced switch and the washer tested good. ; used 1 3949247V (SWITCH-LID) from stock

Near W Lake Rd, Geneseo, NY 14454
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDEM Fresh food evaporator was covered in ice preventing cooling. Removed ice and replaced fresh food evaporator thermistor. Changed defrost setting to 8 hour fixed defrost. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Blackwell Ln, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Humidity setting on crisper was not moving. Changed front pan unit testing good.

Near Granite Dr, Penfield, NY 14526
Evan E.

Evan E.

DRYER WHIRLPOOL WGD75HEFW0 Customer stated that unit was still producing same noise after repair kit was used. Upon inspection discovered that rattling was coming from idler pulley shaft missing interior washer on shaft. Replaced washer on idler pulley shaft. Reassembled unit Ran for customerUnit tested good

Near Coach Side Ln, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that unit was not powering up. Checked incoming voltage at junction box between below machine. Discovered that wire nuts were loose causing unit not to receive power. Tightened wire nuts. Checked for error codes ran diagnostic cycle. Unit tested good

Near Charissa Run, Rochester, NY 14623
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Replacing drive pulley and actuator due to unit producing noise while shifting from spin to agitate. Replaced actuator and drive pulley. Ran test cycle unit tested good

Near East St, Pittsford, NY 14534
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0EW2 Customer stating unit is still producing noise when unit is preheating. Ran preheat could hear noise customer referred to. Bake element bar is causing noise. Covered each end of bar with small amount of aluminum foil ran preheat again. Unit tested good

Near Springwood Dr, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced motor for not pushing water. The dishwasher tested good.

Near Heritage Dr, Geneseo, NY 14454
David L.

David L.

WASHER WHIRLPOOL WTW7800XW0 Bearing was loud as tub was spinning. Found garment underneath tub causing off balance load. Replaced bearing. Ran auto drain and spin auto test. Tests ok.; used 1 W10435302 (BEARING) from stock

Near Sable Ridge Ln, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Replaced control unit testing good.

Near Sleepy Hollow, Rochester, NY 14624
Evan E.

Evan E.

DRYER WHIRLPOOL WED9600TW0 Replacing door switch due to old switch failing to allow unit to run. Replaced switch. Unit tested good

Near Rolins Run, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FASE7021NW0 E64 error code stored. Replaced heating element. Unit testing good.

Near Sedgley Park, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found compressor start winding open and a leak in the evaporator. The maintenance person found loose connections in breaker. He is repairing circuit breaker. Ordering compressor and evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

Near Pilgrimport Rd, Lyons, NY 14489
Evan E.

Evan E.

DRYER WHIRLPOOL LGQ9858PW1 "Customer stated that unit was not heating. Upon inspection discovered that thermal fuse had blown. Tech is recommending replacement of fuse , gas coils and ignitor. Ordering fuse , gas coils and ignitor. ; ordrng 1 279311 (IGNITOR ) and 1 279834 (GAS COIL ) and 1 WP3392519 (THERMAL FUSE )"

Near Buttermilk Hill Rd, Pittsford, NY 14534
Evan E.

Evan E.

OVEN KITCHENAID KSGG700ESS1 "Customer stated they can not select 3,6 or 9 on touchpad when setting timer. Upon inspection discovered that when selecting numbers must push down on key pad very hard. New keypad did not include bezels for knobs. Ordering bezels ; ordrng 5 W10814133 (BEZEL)s"

Near Stone Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 Freezer door wire harness is torn . Took photo . That is was is causing the icemaker to not operating. Ordering another door LW10859844; rqstng P&A on 1 LW10859844 (dor-fip)

Near Newcroft Park, Rochester, NY 14609
Steve M.

Steve M.

FREEZER WHIRLPOOL MFI2570FEZ05 Found frost on left side of freezer towards front and light switch frozen. Found water standing on top of gasket in the center by mullion. Caulked frame of refrigerator where cabinet meets liner. Raised door for better sealing. Removed frost. Added perma gum behind gasket on top for better seal.

Near Springdale Lock, Pittsford, NY 14534
Steve M.

Steve M.

WASHER AMANA NTW4516FW1 Found the cold water valve was full of debris causing a long fill error that is preventing wash. Removed debris and customer is going to put in hose screens.

Near Warncke Rd, Lyons, NY 14489
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4955HW1 Found a crack on bottom of the tub Nd a chunk missing. Reordering tub; ordrng 1 W10371566 (tub)

Near Bronson Hill Rd, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1621QB2 Found when the compressor starts the whole unit restarts. The. Ompressor will not stay running. The refrigerator needs a compressor. The cost of the repair will outweigh the cost of new refrigerator.

Near Pilgrimport Rd, Lyons, NY 14489
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Replaced evaporator fan motor for no cool. The refrigerator tested good

Near W Townline Rd, Phelps, NY 14532
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer is still having an issue with the ice clumping and burning out the auger motor. Called customer to preorder for next visit. Ordering ; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS) and 1 LW10913113 (AUGER MOTOR) and 1 W11039857 (RETAINER SEPARATOR)

Near Legends Way, Rochester, NY 14612
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HV3 Replaced main control for not starting. The microwave tested good

Near Wood Spring Hill, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Noise coming from the compressor area . Found the fan was hitting a plastic piece that's on the sticky goop fixed goop and zip tied to make sure it doesn't move . Sealed freezer cabinet. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP

Near Downsview Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MVD455GMS Return later; schdld next appmnt for 6/4 TUE !

Near Arnold Park, Rochester, NY 14607
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHZ0 F4E3 error code wash pump failure . Wash pump not turning on . Replaced wash pump . Tested unit in diagnostics tested good .; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Trestle Trail, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER GE WPRE6150K2WT "At work until 1, return later in day; schdld next appmnt for 6/4 TUE !"

Near Denver St, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FCGM201RFB2 Thermostat is bad causing the refrigerator to continue to run and not turn off when it gets to temperature. Replaced thermostat. Tested unit. Tested good . Customer will monitor.

Near Windmill Trail, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Unit would fill with water but wouldn’t wash. Replaced motor, unit testing good."

Near Downsview Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

STACKED LAUNDRY KENMORE 2661532210 "Got unit to drain, and dispense water in service mode. Does shift from agitation to spin but does not actually do either functions. Lid also does not lock when in regular use mode. Lid lock should be replaced.; ordrng 1 WH01X10626 (magnet) and 1 WH44X10288 (lock lid)"

Near Arnold Park, Rochester, NY 14607
Shaiman C.

Shaiman C.

DRYER AMANA NGD4655EW2 "Customer concern that sometimes the dryer heats and sometimes it doesn’t? Vent tested good. Burners cycle on/off as expected. Tech line agent recommends running tests with clothes in dryer. After getting off the phone with tech support, discovered the outside vent was clogged with lint. Removed lint unit testing good.SR: 7725010403"

Near Argonne St, Rochester, NY 14621
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB765FW0 Unit will power on but not heat. Fuses tested good. Igniter should be replaced. ; ordrng 1 279311 (ignitor kit & bracke)

Near Stone Fence Rd, Rochester, NY 14626
Evan E.

Evan E.

DISHWASHER GE CDT835SSJ2SS Replacing drain pump due to old pump failing to drain water from cabinet after cycle. Replaced pump. Unit was still draining very slowly discovered that drain line was binding behind door. Straightened line ran multiple test cycles. Unit tested good

Near Princess Dr, Rochester, NY 14623
Evan E.

Evan E.

RANGE KITCHENAID KFGG500ESS2 Replacing left front burner ignitor due to ignitor failing to light burner consistently. Replaced ignitor ran test cycle unit tested good

Near Buckley Pl, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER GE WPRE6150K2WT "At work until 1, return later in day; schdld next appmnt for 6/4 TUE !"

Near Denver St, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104HBS0 Customer stated that unit was not filling with water and had plumber out to inspect water Line. Upon inspection discovered error code 6-3 (suds/air in pump) unit would not fill due to diverter failing to move position. Replaced sump & motor . Ran diagnostic cycle Unit tested good

Near Joy Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER MAYTAG MHW3505FW1 Customer stated unit was leaking water from door seal. Upon inspection discovered bellow spring had come detached causing leak. Bellow was getting pushed in once door was shut. Reinstalled spring. Ran diagnostic cycle Unit tested good

Near Lake Ave, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced freezer led module due to no light. Unit tested good.

Near Lakeshore Rd, Kendall, NY 14476
David L.

David L.

DISHWASHER MAYTAG MDB8989SHB0 SR 7725009204Called tech line due to fan not cycling on in long power dry. Tech line is saying that this is normal operation and that long power dry relies mostly on heater and not the fan

Near Huffer Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Water was not flowing due to a restriction in the filter. Removed filter and water tested good. Recommending that the customer replace the water filter

Near Old Mill Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL GSC25C4EYB01 Dispenser motor testing no continuity. Wires at base of door broken. Soldered wires. Dispenser motor tests OK. If problem persists door will have to be replaced.

Near Ontario Dr, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 SR7725012663 mullion is bent in and won't allow door to seal. Unrepairable per tech line.

Near Pine Lakes Trail, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF989SDAE03 "Replaced icemaker ,ice box fan and ice container . Tested unit in diagnostics. Used harvest test to make sure that the ice maker is working . Did fill test ice maker filled up . Customer will monitor."

Near Quail Ln, Rochester, NY 14624
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HZ1 Replaced burner head and ignitor. Tested unit . Tested good . Left parts with customer.

Near Cailyn Way, Brockport, NY 14420
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Door on freezer won't shut all the way ice build up everywhere . Removed door ,rack and basket inside freezer defrosted freezer . Checked rails with door on tested good . Installed the basket and rack . Heated up door gasket and sealed the cabinet. Door now closes tight and seals all the way around . Customer states the door is closing the best it ever has ."

Near Cider Creek Ln, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced damper for noisy damper. The refrigerator tested good

Near Pinnacle Rd, Rochester, NY 14623
Steve M.

Steve M.

OVEN JENN AIR JGS8860BDP Found the ignitor was weak causing poor heating. Replaced the ignitor and it started right up. The flame was whistling and putting itself out. Adjusted air breather and the flame is good now. The range tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near E River Rd, Rush, NY 14543
David L.

David L.

RANGE WHIRLPOOL WFG540H0ES1 Sr7725013000 tech line wanted the bake and broil harness changed. Replaced harness. Unit testing good. Customer to monitor.

Near Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found freezer door open upon arrival. Ice blocking door from shutting. Steamed off ice. Checked thermistor. Unit operating ok. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Britton Rd, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWB835DW2 Unit was unplugged. Customer concerned about unit shutting off in mid cycle and throwing a F5 code. F5E3 code stored. Lid lock testing fine in manual diagnostics. Service verification cycle was successful. Started a normal wash cycle with no complications. Informed customer that the F5 fault code is lid lock related. Could not recreate issue. Customer insisted on replacing lid lock as a precautionary. Unit testing good.

Near Bristol Ave, Rochester, NY 14617
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer stated that unit was not filling with enough water during large load. Checked for codes. No codes were present. Ran diagnostic cycle unit completed cycle as it should. Had customer run load while tech was in home. Ran unit on bulky/sheets and unit continued to add water as it should. Should customer water level once unit was in wash cycle. Unit is preforming as it should. Went over proper loading and use with customer. Unit tested good

Near Ridge Chapel Rd, Marion, NY 14505
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS3 Customer stated that unit was not draining. Upon inspection discovered that pump impeller was seized causing unit not to drain. Replaced pump. Ran diagnostic cycle unit draining as it should. Unit tested good

Near Tree Brook Dr, Rochester, NY 14625
Dave F.

Dave F.

REFRIGERATOR AMANA ASD2522WRS03 Fan blade on evaporator is broken. Replaced fan blade .tested unit . Tested good

Near Benton St, Rochester, NY 14620
Steve M.

Steve M.

WASHER KITCHENAID WFW6620HC0 Found right rear leg loose causing washer to vibrate. Tightened leg and tested washer with clothes in it and it tested well.

Near Travis Grove, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4855HW1 Customer stated that unit was stuck on spin. Upon arrival spin light was on but unit had finished cycle. Checked for error codes unit was displaying shifter fault code (F7E5) cleared code. Ran diagnostic cycle. Unit completed cycle as it should. Ran tachometer verification test shifter is functioning as it should at this point. Customer to monitor if issue persists.Unit testing good at this time

Near Allwood Dr, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF560SAFM2 Customer stated that unit was tripping breaker each time they attempt to run cycle. Upon arrival breaker was off. Inspected connectors at junction box underneath unit. Connections tested good. Unplugged dishwasher from outlet ran extension cord from other outlet to test unit. Unit now functioning as it should on other outlet. Ran diagnostic cycle. Unit completed cycle as it should. No codes were present at this time. Went over controls functions and usage with customer. Unit tested good

Near Grand Meadows Way, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS0 Check valve on drain hose was stuck preventing drain. Freed check valve

Near Knollwood Dr, Churchville, NY 14428
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced shaft. Tests OK.

Near NY-31, Holley, NY 14470
David L.

David L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Brass adapter is leaking from the rubber seal. This is not part of the dishwasher and was used in the installation process. Left water to the unit shut off so that a plumber can repair. Unit damaged ceiling under the unit

Near Stonecrest Dr, Rochester, NY 14615
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Top of freezer gasket was not sealing. Raised door and heat molded gasket. Gasket now seats properly.

Near Wood Run Commons, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 Unit is not making ice. Initiated harvest. Icemaker stalled and would not complete harvest. Verified continuity through harness fuse. Replaced ice maker Customer to monitor

Near Dellwood Rd, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEYMO5 Replaced ice maker for open motor causing no ice production. The ice maker tested good

Near Macedon, NY 14502
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104HBL0 Customer stated they ran load for first time and pod would not dissolve. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit was not filling during beginning of cycle. Inspected water valve. Discovered that valve was unplugged. This is cause for issue. Reseated connector on valve. Ran diagnostic cycle again. Unit filled as it should. Unit completed cycle as it should.Unit tested good

Near Ridge Rd, Ontario, NY 14519
Evan E.

Evan E.

DRYER MAYTAG MEDC400BW1 Customer stated unit was squeaking. Upon inspection discovered that rear rollers had seized on shaft causing noise. Cleaned roller shafts and replaced rollers. Ran test cycle Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Karlan Dr, Rochester, NY 14617

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