Service History 45 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Rochester, NY 14621

James

Job Details: 07/08/2021

Water leaking due to frozen defrost drain. Defrosted drain and replaced fan motor. Unit began cooling once turned on. Customer is to monitor temperature.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Pittsford, NY 14534

James

Job Details: 07/08/2021

Ice freezing together and not dispensing. Auger will rotate when no ice is in the bin. Auger is rusting and screw stripped off receiver. Need bin and motor. ; ordrng 1 W10822606 (Motor) and 1 W10910401 (Ice bin)

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY5

Near Rochester, NY 14618

James

Job Details: 07/08/2021

"Icemaker cycling without filling. Jumped icemaker and energized water valve need icemaker. Pantry shelf missing, lh rail broken. 2 bins cracked. Dispenser paddle peeling. Need parts. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15 and 1 WPW10122078 (Rail) and 1 WP12656822 (Lid) and 1 WPW10119841 (Tray) and 1 WPW10119846 (Tray) and 1 W11243624 (Facade)"

We serviced a

JENN AIR COOKTOP

Model JIC4430XS0

Near Honeoye Falls, NY 14472

Steve

Job Details: 07/08/2021

Replaced module. And not power to ui .. ordering both module and ui; ordrng 1 W10857232 (Module) and 1 WPW10396615 (Diasplay)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHB00

Near Honeoye Falls, NY 14472

Steve

Job Details: 07/08/2021

Found fill tube was frozen. Removed ice from fill tube. Reset power to refigerator to get power to ice maker. The ice maker tested good.

We serviced a

AMANA REFRIGERATOR

Model A8TXNWFBB00

Near Scottsville, NY 14546

Steve

Job Details: 07/08/2021

Found the water valve is shorted causing no water to ice maker. Ordering water valve. Ordering crisper for broken crisper. ; ordrng 1 WP2315576 (Valve) and 1 WP2192009 (Crisper) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID RANGE

Model KFID500ESS01

Near Pittsford, NY 14534

Steve

Job Details: 07/08/2021

Replaced induction module for burned connection on right front burner. Th cooktop is working as expected.

We serviced a

KITCHENAID OVEN

Model KEBS277BSS00

Near Pittsford, NY 14534

Evan

Job Details: 07/08/2021

"Customer is stating that unit is displaying f3e0 error code. Code relates to main oven sensor testing open. Followed prompts on tech sheet and Removed sensor to take resistance reading. Sensor tested within range according to tech sheet. Reinstalled sensor and cleared code. Ran preheat to 350. Unit displayed code about 10 mins into preheat. Tech sheet calls for control to be replaced if code reappears and sensor is within range. Ordering control ; ordrng 1 WPW10317345 (cntrl-elec), dspstn on spec-tagged invntry: 1 WP74008369 SENSOR-OV"

We serviced a

KENMORE WASHER

Model 796.40272900

Near Rochester, NY 14610

Evan

Job Details: 07/08/2021

Customer is stating that unit is out of balance and is causing not to spin out properly. Discovered that suspension cables that basket are hanging on are causing basket to sag. Ordering cables. Quoted $76.40 for labor ; ordrng 2 4970FR2084P (cables)s

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Irondequoit, NY 14609

Tanner

Job Details: 07/06/2021

Need more info; schdld next appmnt for 7/6 TUE PM

We serviced a

WHIRLPOOL REFRIGERATOR

Model G16FARXXY08

Near North Dansville, NY 14437

Steve

Job Details: 07/06/2021

"Found ice maker not calling for water . Ordering ice maker. The user interface is acting erratic. Removed power and it will light up and sometimes work then after a minute it shuts off and does not light up again. Ordering ui. ; rqstng P&A on 1 W11184112 (User interface) and 1 W10882923 (Ice maker), ordrng 1 Sh15 (Shipping)"

We serviced a

MAYTAG WASHER

Model MEDC465HW0

Near Perry, NY 14530

Steve

Job Details: 07/06/2021

Found debris in the pump that was stopping drain pump causing not operation.. removed debris and the pump is working as expected. During testing heard squealing noise when first starting spin.. removed belt and tightened. The washer is now working as expected

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Rochester, NY 14612

James

Job Details: 07/06/2021

Unit runs ten seconds and turns off. Tested push to start and motor. Found 110v at neutral wire. Power missing at l2. Unit functions properly. Recommend customer contacts an electrician.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Hamlin, NY 14464

James

Job Details: 07/06/2021

Unit not venting. Found blower wheel unscrewed from motor. Reattached blower and verified operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Rochester, NY 14625

Evan

Job Details: 07/06/2021

"Replacing gasket , million and door due to door failing to make contact with light switch. This was causing issue with dispenser also. Replaced all parts listed. Tested unit. Dispenser and ice maker dispenser are both working as they should and door is triggering light switch. Unit tests good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Fairport, NY 14450

Dave F

Job Details: 07/06/2021

F9E1 long drain error code . Found debris in drain tube not allowing it to drain . Cleared drain and tested. Leveled legs on unit .Customer spoke about the lights not coming on after the cycle is finished. Lights are working after reset . Customer will monitor. If problem persists order control W10866124 and UI W10902370

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Fairport, NY 14450

Dave F

Job Details: 07/06/2021

Unit not turning on. Power going to unit. Found lose connection at the wire harness to the control board. Reseated wire harness. Unit turned on. Tested unit in diagnostics. No error codes. Heater turned on. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

MAYTAG WASHER

Model MHWC7500YW0

Near Fairport, NY 14450

Dave F

Job Details: 07/06/2021

Unit not draining. Ran diagnostic on drain pump. Disassembled line going from tub to drain pump. Found face mask and plastic objects blocking hose. Reassembled unit. Unit tested good.

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JS1

Near Ontario, NY 14519

Dave F

Job Details: 07/06/2021

"Tested oven temperature, 317, 365, 327, 364, 328, 367. Average 344 degrees. Adjusted temp up 10 degrees. Customer will monitor. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Ontario, NY 14519

Dave F

Job Details: 07/06/2021

"Unit had power going to it not turning on. No status LED on control board. Replaced board. Unit turned on. Ran diagnostics. Tried drain pump. Drain pump did not turn on. Verified voltage going to drain pump, 120volts. Unit needs to drain pump as well. Ordering pump; ordrng 1 W10581874 (pump-water)"

We serviced a

WHIRLPOOL FREEZER

Model WRF560SEHZ

Near North Chili, NY 14514

James

Job Details: 07/06/2021

Freezer not sealing causing frost buildup. Defrosted freezer and molded gasket with heat gun. Door seals properly.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Irondequoit, NY 14609

Evan

Job Details: 07/06/2021

Replacing hinges on door due to door not sealing properly. Replaced hinges. Tested for customer. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW3

Near Rochester, NY 14624

James

Job Details: 07/06/2021

Unit smells like gas inside drum after it's turned off overnight. Tested gas valve and flex gas line with soap solution. Found no leaks. Gas valve is making a buzzing noise and intermittent smells like gas after cycle ended. Recommend replacing gas valve. 280119. Called techline they recommend replacing gas valve. Sr7731172413; ordrng 1 280119 (Valve quoted) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Conesus, NY 14435

Steve

Job Details: 07/06/2021

Replaced actuator for not agitating properly. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ03

Near Irondequoit, NY 14617

James

Job Details: 07/06/2021

Unit not cooling properly. Found evap fan will not run and water comes out slow from dispenser. Energized fan in diagnostics and it will not run. Need fan harness. Bypassed water filter and water presssure was still low. Recommend replacing water valve on house.; ordrng 1 WPW10276647 (Fan motor)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Rochester, NY 14621

Evan

Job Details: 07/06/2021

Customer stated door are not sealing properly. Discovered that lower door hinge is missing mounting screws that go into cabinet. This is causing door to sag. Replaced screws and reinstalled and aligned door. This was causing issue for both door. Reassembled unit and confirmed that gasket for both doors are sealing properly. Unit tested good

We serviced a

ROPER DRYER

Model MEDB835DW4

Near Penfield, NY 14526

Tanner

Job Details: 07/06/2021

"Q1 no Q2 no Q3 noComplaint of noise during use. Found stuck idler pulley. Repaired with dryer repaor kit. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 4392067 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Canandaigua, NY 14424

Steve

Job Details: 07/06/2021

Replaced ice maker for no ice randomly. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Irondequoit, NY 14622

James

Job Details: 07/06/2021

Found capacitor failed on control. Replaced control and tested bake and steam clean cycle. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Rochester, NY 14621

Evan

Job Details: 07/06/2021

Customer stating that left front burner is not operating due to knob being being. Discovered that valve was bent causing issue and knob was cracked. Replaced valve and knob. Tested unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Farmington, NY 14425

Steve

Job Details: 07/06/2021

Replaced user interface for not going into defrost automatically. The refrigerator tests good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW02

Near Rochester, NY 14623

Steve

Job Details: 07/06/2021

Found ice maker running continuously even when arm is in off position. Ordering ice maker. Found drain tube was obstructed. Cleared drain tube and removed ice from freezer floor. ; ordrng 1 WPW10300022 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Rochester, NY 14618

Steve

Job Details: 07/06/2021

Found processtube leaking at the lock ring joint. Rescheduling for repair.; schdld next appmnt for 7/9 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rochester, NY 14618

Steve

Job Details: 07/06/2021

Replaced left fresh food section door gasket for ripped gasket and magnet falling out. The gasket checks good.

We serviced a

WHIRLPOOL WASHER

Model WFW9400SU00

Near Penfield, NY 14526

Dave F

Job Details: 07/06/2021

Complaint of washer periodically not draining. Tested in diagnostics tested good. Checked filter. Cleaned filter. Tested in diagnostic again. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Rochester, NY 14616

James

Job Details: 07/06/2021

Unit continuously destroys drive hubs. Agitator lifts up. Gearcase has failed. ; ordrng 1 W11454734 (Gearcase quoted) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU0

Near Penfield, NY 14526

Dave F

Job Details: 07/06/2021

"Ran unit to test. Could hear squeaking sound. Needs new rollers and tensioner pulley. Disassembled unit, replaced rollers and tensioner pulley and belt with part number 4392067. Unit tested good. ; used 1 4392067 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Penfield, NY 14526

Dave F

Job Details: 07/06/2021

Adjusted level of legs for unit squeaking. Vacuumed under the unit . Tested unit in defrost and checked damper for knocking noise customer was talking about . Found the bracket on the freshfood door was never moved when they swapped the doors . Fixed bracket . Could not hear the knocking noise on unit . Customer will try to get video of the sound . Unit tested good .

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ06

Near Penfield, NY 14526

Dave F

Job Details: 07/06/2021

Replaced left fresh food door with new door. Removed and replaced left hand door switch in fresh food section. Noticed freezer door handle loose. Tightened handle. Unit tested good.

We serviced a

MAYTAG WASHER

Model MHWC7500YW0

Near Fairport, NY 14450

Dave F

Job Details: 07/06/2021

Unit not draining. Ran diagnostic on drain pump. Disassembled line going from tub to drain pump. Found face mask and plastic objects blocking hose. Reassembled unit. Unit tested good.

We serviced a

MAYTAG DRYER

Model MEDC500VW0

Near Rochester, NY 14609

Evan

Job Details: 07/06/2021

Customer stating that unit will tumble but not heat. Discovered that heating element was testing open causing issue. Replaced element. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Rochester, NY 14607

Evan

Job Details: 07/06/2021

Customer stated that units door glass had broken. Called to document issue with safety team. Issue looks to be isolated to just door issue. If door is replaced unit will be functional. Replaced door. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14616

James

Job Details: 07/06/2021

Unit not cooling. Compressor short cycling and overheating. Found defrost tray cracked and leaking into start device. ; ordrng 1 W11370574 (Compressor) and 1 W11262991 (Tray) and 1 Wpw10143759 (Drier) and 1 W10896678 (Lokring) and 1 W10896690 (Lokring) and 1 W10896689 (Lokring)

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14625

Tanner

Job Details: 07/06/2021

Q1 no Q2 no Q3 noComplaint of broken lid. Lid broken in left hand corner at hinge.Replaced lid. Tested via autodiagnostic and unit tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Rochester, NY 14609

Tanner

Job Details: 07/06/2021

"Q1 no Q2 no Q3 noComplaint of upper racks failing. Upper racks fell apart causing damage to adjusters. No stored errors. Diagnostic complete without issue. Adjuster no longer clip in. Labor and rack rails covered under S22916. Adjusters covered under 10 year parts warranty in entitlements. Replaced rails. Testing good. Return visit scheduled for adjuster. ; ordrng 1 WPW10740408 (Left adjuster) and 1 WPW10740410 (Right adjuster), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Rochester, NY 14609

Tanner

Job Details: 07/06/2021

"Q1 no Q2 no Q3 noComplaint of noise during spin. Lack of drain. Following stored errors:F7E1 basket speed fault.None of the rear panela are fastenes. Rear panel is malformed and rusted. All screws including screws holding drain pump to tub are missing. Drain pump duct tape to drain line and leaking. Belt does squeal in spin. Customer states no one else has worked on machine. Machine would not be left in this condition by ATEC. Ordering new drain pump, fasteners, drain hose, proper hose clamp, belt, rear panel. ; ordrng 1 W11239857 (Belt) and 1 W10876600 (Drain pump) and 1 W11244231 (Drain hose outter) and 1 W11035296 (Drain hose internal) and 1 WP356138 (Hose clamp outter) and 1 WP285655 (Hose clamp inner drain to pump) and 3 WPW10004910 (Fasteners- drain pump)s and 1 W10612644 (Panel rear) and 12 WP9740848 (Fasteners-panel)s"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Irondequoit, NY 14609

Tanner

Job Details: 07/06/2021

Need more info; schdld next appmnt for 7/6 TUE PM

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Tanner

Job Details: 06/30/2021

Complaint of no drain. Following stored errors:F8E1 long fillRan auto diagnostic and completed without issue. Confirmed hot and cold valves work. Long fill error can occur if customer water pressure is low or customer does not have hot/cold water. Overloading can also cause long fill error. When the machine detects a long fill time it cancels the wash cycle and drains out without spin. Customer complaimt of no drain when it was a no wash due to water hazard. When this complaint is received it should be verified that customer has both hot and cold water supply and no overloading occurs. No repairs needed.

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS01

Near Newark, NY 14513

Steve

Job Details: 06/30/2021

Replaced right front infinite switch and harness for burned connection. The burner is working as expected.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Newark, NY 14513

Steve

Job Details: 06/30/2021

Found the user interface is acting erratic during wash and sometimes just shuts down and all lights blinking on UI . Ordering UI and control; rqstng P&A on 1 W10838672 (User interface) and 1 W10812418 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14624

Evan

Job Details: 06/30/2021

Replaced all parts listed due to unit failing to run. Unit would run briefly and then shut off. Reinstalled unit and ran diagnostic cycle. Unit completed cycle as it should. Tested unit outside of test mode to confirm function. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11410066 CONTROL

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Churchville, NY 14428

Evan

Job Details: 06/30/2021

Replacing capacitor due to capacitor holder cracking causing capacitor to hang underneath unit

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Rochester, NY 14606

Evan

Job Details: 06/30/2021

Customer stated that unit would no longer chime when powering up or powering down. Discovered that speaker on UI has blown causing issue. Ordering console ; ordrng 1 W11413566 (Console)

We serviced a

WHIRLPOOL DRYER

Model LGQ9030PQ0

Near Rochester, NY 14612

Tanner

Job Details: 06/30/2021

"Q1 no Q2 no Q3 noComplaint of no heat and timer gets just before off position but never turns off.Tested timer contacts and in the cool down position contacts are open at WB and OR when they should be closed. Needs new timer. Found no voltage going to igniter. Thermal fuse open. Trimmed venting. Ordering timer and thermal fuse.; ordrng 1 WP3976575 (Timer) and 1 WP3390719 (Thermal fuse), used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Webster, NY 14580

Tanner

Job Details: 06/30/2021

Q1 no Q2 no Q3 noComplaint of PF error. Unit will not complete cycles. F5E2 stored. Tested power and outlet receives 120 VAC and is properly polarized. Ran autodiagnostic cycle and completed without issue. Customer states PF error occurs before rinse cycle. Power is good. ACU failing to read proper power. Ordering ACU; rqstng P&A on 1 W11322905 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Webster, NY 14580

Tanner

Job Details: 06/30/2021

"Q1 no Q2 no Q3 noReplaced shift actuator, ACU, Harness. Calinrated unit. Tested via auto diagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W11545744 HARNS-WIRE and 1 WPW10006355 ACTUATOR"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Webster, NY 14580

Tanner

Job Details: 06/30/2021

Q1 no Q2 no Q3 noComplaint of no agitation. Following stored errors:F0E4 hot water during rinseF7E6 motor fault.Confirmed hot and cold water supply is properly hooked up. Ran autodiagnostic and basket spins during agitation. Unit not shifting properly. Replaced shift actuator. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14606

Tanner

Job Details: 06/30/2021

Q1 no Q2 no Q3 noComplaint of unit walking. No stored errors. Ran autodiagnostic and completed without issue. Reviewed use and care of unit.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14619

Tanner

Job Details: 06/30/2021

"Q1 no Q2 no Q3 noReplaced ACU, lid lock, latch. Waited 3 minutes for system identity to populate in new ACU. Calibrated unit. Tested via autodiagnostic and unit tested good."

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Lyons, NY 14489

Steve

Job Details: 06/30/2021

Found a hole in the bellow causing leaking. Ordering bellow; ordrng 1 W11314648 (Bellow)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lyons, NY 14489

Steve

Job Details: 06/30/2021

Tested washer in diagnostics for abnormal noises. No error codes. Tested all functions and the washer worked as expected.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Marion, NY 14505

Steve

Job Details: 06/30/2021

Found user interface unresponsive on arrival. Put it into diagnostics and canceled. The power came back. Replaced main control for no response on user interface after power outage. The washer tested good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Shortsville, NY 14548

Steve

Job Details: 06/30/2021

Found the outlet box and cord connection was loose causing no power. Showed customer and recommended to have it replaced.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Victor, NY 14564

Steve

Job Details: 06/30/2021

Replace user interface for erratic behavior. The washer tests good. ; dspstn on spec-tagged invntry: 1 W11478525 CONSOLE

We serviced a

WHIRLPOOL DRYER

Model WED8620HW0

Near Victor, NY 14564

Steve

Job Details: 06/30/2021

Replaced seal that had come off and reversed door for customers ease of access.

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Irondequoit, NY 14617

Evan

Job Details: 06/30/2021

Unit displaying f9e1 error code for long drain. Removed drain pump filter and discovered filter was full of stuffing from pillow customer stated they had washed previously. Removed stuffing from filter. Tested unit. Unit now draining as it should.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH9

Near Rochester, NY 14617

Evan

Job Details: 06/30/2021

Cusomter states that unit is still leaking after replacement of control. Ran exact cycle that customer had run when unit leaked previous 2 times. Removed door panel to monitor front edge of tub. Unit did not leak throughout cycle while tech was observing unit with panel removed. Tech did see some slight oversudsing during first 2 initial wash and drain cycles. Cannot replicate leak at this time.

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Canandaigua, NY 14424

Dave F

Job Details: 06/30/2021

Replaced drain pump for unit not draining. Calibrated unit. Ran unit diagnostics. Unit tested good.

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIS18PNXB3

Near Victor, NY 14564

Dave F

Job Details: 06/30/2021

Ice machine slow projection of ice . Went into diagnostics thermistors and pumps all working . Compressor turns on and is cooling plate . Ohm out bin thermistor was 18.8 k ohms thats 5 to 10 degrees. Unit was not showing any signs of things being broken. Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVBL8

Near Fairport, NY 14450

Dave F

Job Details: 06/30/2021

Drain tube Was plugged replaced drain tube followed service pointer W10632338E. Drain tube is covered . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT01

Near Williamson, NY 14589

Dave L

Job Details: 06/30/2021

"Unit was not cooling properly on arrival. Found low side running in a vacuum. Pressurize system with 140 pounds of nitrogen. Found small leak under the shrink wrap on the evaporator. Replaced the evaporator and compressor. New compressor would not start after installation reinstalled old compressor. The filter dryer I installed was defective from the factory and had a hole punched in the side. Replaced filter dryer again. Unit still failed to hold pressure. Re-pressurized with nitrogen. Was unable to locate leak and exposed tubing in the machine compartment or the evaporator. Call Tech Line to get SR number to relay to third-party billing. Third-party billing will contact customer with resolution; dspstn on spec-tagged invntry: 1 W10896709 COUPLER 1 W10896710 COUPLER BR 10.5X8 , 1 W11504430 COUPLER BR 7X6 , 1 W10896689 COUPLER BR 5X4 , 1 W10896690 COUPLER BR 8 , 1 W11504415 COUPLER BR 8.5X8 , and 1 W10895757 COUPLER"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Pittsford, NY 14534

Dave F

Job Details: 06/30/2021

"Dishwasher not draining. Error code F9 E1. Took unit out from under counter. Removed pump, dislodged a piece of the chopper blade blocking pump. Removed piece, customer does not want chopper black replaced. Reinstalled pump. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Rochester, NY 14610

Dave F

Job Details: 06/30/2021

Freezer door gasket not sealing. Adjusted freezer door hinge. Adjusted leveling of unit. Heated up door gasket to have it properly seal. AppliedVaseline to outer edge of door gaskets. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14609

Dave F

Job Details: 06/30/2021

Replaced defrost thermistor unit does not need control . . Unit is full of cockroaches in the back . Unit tested good .

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14621

Dave L

Job Details: 06/30/2021

Unit will not completeCycled due to the cold water not being connected. Unit attempts to fill and throws a long fill error. The customer must complete the installation of the water supply in order for this unit to operate properly.

We serviced a

WHIRLPOOL WASHER

Model WED7600XW0

Near Irondequoit, NY 14622

Dave L

Job Details: 06/30/2021

Found unit running loud due to a worn belt idler quoted for idler. The customer was not interested in repairing. ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Rochester, NY 14626

Dave L

Job Details: 06/30/2021

Door glass is broken and knobs are missing ordering both ; rqstng P&A on 1 W11176456 (Glass) and 4 WPW10339442 (Knob)s

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14626

Dave L

Job Details: 06/30/2021

Replaced suspension due to excess basket movement in spin cycle. Tested & calibrated. Unit tested ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL00

Near Brockport, NY 14420

Dave L

Job Details: 06/30/2021

Unit is averaging 0-10 degrees in the freezer. Removed complete charge and pulled into a deep vacuum. Vacuum held at 240microns. Recharged. Customer to monitor.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Sodus, NY 14551

James

Job Details: 06/30/2021

Replaced bake element and tested. Unit functions properly.

We serviced a

MAYTAG DRYER

Model MED5500FC0

Near Williamson, NY 14589

James

Job Details: 06/30/2021

Unit screeching during cycle. Found rollers and idler seized. Replaced dryer repair kit and tested. ; used 1 4392067 (Dryer repair kit.) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Webster, NY 14580

James

Job Details: 06/30/2021

Unit not washing. Relay clicking on control. Tested motor from control and unit began functioning. Customer is to monitor if problem persists replace control. ; ordrng 1 W10854215 (Control quoted) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WFW7540FW0

Near Webster, NY 14580

James

Job Details: 06/30/2021

Unit gives f3 error. Found drain pump clogged. Cleaned drain pump and pressure hose and ran diagnostics cycle.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEW00

Near Webster, NY 14580

James

Job Details: 06/30/2021

Replaced water reservoir and tested found no leaks.

We serviced a

KITCHENAID REFRIGERATOR

Model KRBX109EWH00

Near Irondequoit, NY 14617

James

Job Details: 06/30/2021

Unit getting warm in ff section. Found damper makes grinding noise and is sticking. Parts authorization kxhuixhap1 ; ordrng 1 WPW10594330 (Damper) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Rochester, NY 14617

James

Job Details: 06/30/2021

Concerns of temperature too warm. Gasket not sealing on ff door. Unit sounds like water is leaking in the back. Adjusted gasket and molded with heat gun. Door is sealing properly. Found process tube contacting rear panel causing refrigerant noise. Adjusted tubing and leveled feet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Rochester, NY 14616

James

Job Details: 06/30/2021

Fridge not cooling. Found fan not running in freezer. 40v to freezer fan. Ordering fan harness. ; ordrng 1 W11224591 (Fan) and 1 Sh15 and 1 W11224256 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW4

Near Rochester, NY 14626

James

Job Details: 06/30/2021

Unit not locking and panel not responding. Disconnected ui and replaced lid lock. Ran calibration and ui test. Unit functions properly. ; used 1 W10810403 (Latch) from stock

We serviced a

WHIRLPOOL FREEZER

Model EV188NYWS02

Near Honeoye Falls, NY 14472

Steve

Job Details: 06/30/2021

Found compressor trying to start but can not start. The freezer needs a compressor. Quoted customer for repair. The customer is going to decide and call to let us know.; rqstng P&A on 1 W10309994 (Compressor) and 1 Sh15 (Shipping) and 1 WPW10143759 (Dye drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rochester, NY 14619

Dave F

Job Details: 06/30/2021

"Upon arrival freshfood portion of unit not cooling. Looking in freezer and noticed ice build up around fan. Tested heater in diagnostics, tested good. Tested damper. Tested evap fan. All working. Defrosted freezer made sure gaskets were sealing and humidity control was on. Unit tested good. Customer will monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Rochester, NY 14620

Dave F

Job Details: 06/30/2021

"Upon arrival ice making in freezer not working. Stadium lighting on right half of refrigerator not working and in freezer. Checked light in the freezer and found it not working. Replaced freezer light, all lights now working. Ran diagnostic on ice maker. Found motor for ice maker not working. Ordering ice maker .; dspstn on spec-tagged invntry: 1 W11130208 MODULE-LED and 1 WPW10764668 ICEMAKER"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Rochester, NY 14606

Tanner

Job Details: 06/30/2021

Q1 no Q2 no Q3 noComplaint of noise during agitation. Following stored errors:F0E9F0E5Ran autodiagnostic and grinding noise is immediate and constant during agitation. Inspected under unit and lower guard is covered in oil. Ordering new gearcase and lower drive parts that have been coated in oil. ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Shift actuator) and 1 W11239857 (Belt)

We serviced a

Kenmore Dryer

Model n/a

Near West Henrietta, NY 14586

Tanner

Job Details: 06/28/2021

"Service fee covered under 102282.Complaint of whistling noise. Inspected unit and noise present when unit actively burning. Gas valve may not be opening properly causing gas to whistle as it moves through burner. Replaced coils. Tested and noise subsided. Unit testing good.; used 1 279834 (COIL KIT), 1 SH15 (STANDARD S/H), and 1 341241 (BELT) from stock"

We serviced a

JENN AIR REFRIGERATOR

Model JCB2388GRW

Near Webster, NY 14580

James

Job Details: 06/28/2021

Quoted customer. He said he will reach out for further service; ordrng 1 W10309995 (Compressor do not order)

We serviced a

WHIRLPOOL DRYER

Model MED7230HC0

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/28/2021

Installed new control and UI . Tested unit . Tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Rush, NY 14543

Dave F

Job Details: 06/28/2021

No error codes on unit . . Unit making grinding noise . Found the cam was wearing . Replaced cam and calibrated unit . Ran auto diagnostics unit tested good.; used 1 W10721967 (CAM) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14618

Dave F

Job Details: 06/28/2021

Replaced control and tested unit in diagnostics. Unit tested good .

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Rochester, NY 14618

Dave F

Job Details: 06/28/2021

Found glass stuck in drain pump . Removed glass and tested unit .clean spray arms . Unit test good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rochester, NY 14618

James

Job Details: 06/28/2021

Defrosted both evaporators. Replaced ff harness and drain pan. Installed extra cover screws. Customer is to monitor if problem persists pre order user interface. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS and 1 W11457241 PAN-DRIP

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDBM00

Near Ontario, NY 14519

James

Job Details: 06/28/2021

Unit leaking due to clogged defrost drain. Replaced drain tube and removed frost. One year warranty on repair. ; used 1 W10619951 (Drain) from stock