Local Reviews
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David L.
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit was leaking due to a clogged drain tube. Cleaned tube and removed ice from the fresh food section.
Gary T.
WASHER WHIRLPOOL WFW75HEFW0 "Unit is draining properly, has slow or no drain error. Unit needs a control. Estimate till customer talks to whirlpool.; rqstng P&A on 1 W11201274*CUSTOMERISNOTDOUNGRWPAIRCALOINGWHIRLPOOL* (CONTROL)"
David L.
DRYER FRIGIDAIRE n/a Unit is making a loud noise due to a worn bearing. Ordering drum bearing kit. U it no longer has a model tag sticker. Quoted 249.37; ordrng 1 5303281153 (bearing kit-rear)
David L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Restricted air bleed to deli drawer with perma-gum per tech line for freezing RC temps sr7724516723
Gary T.
REFRIGERATOR WHIRLPOOL GT1SHTXMT03 "Defrosted and unplugged drain, advised customer to watch. If unit fails again order 819043 to bring to return visit.; dspstn on spec-tagged invntry: 1 819043 PROBE-HEAT"
David L.
DRYER WHIRLPOOL GGW9250PW3 Replaced worn belt idler. Unit tested good. ; used 1 279640 (PULLEY-IDLER) from stock
David L.
WASHER KENMORE 110.2810231 Unit is not completing cycles. Ran diagnostics to check for errors. No errors in control. Found that hot water is not filling through the detergent cup due to a failing log valve. Ordering log valve.; ordrng 1 W10853723 (valve)
Evan E.
WASHER WHIRLPOOL LA5300XTW0 "Customer stated unit would not spin water out. Upon inspection discovered motor coupler had broken causing unit not to spin. Ordering motor coupler ; ordrng 1 285753A (coupling,motor)"
Evan E.
OVEN WHIRLPOOL WEG745H0FS0 Customer stated unit was producing popping sound when oven was relighting after initial preheat is finished. Ran test preheat. Could hear unit relighting after initial preheat. Suspecting that ignitor is failing to spark each time unit is relighting pilot. Ordering ignitor; ordrng 1 WPW10333842 (igntr-oven)
Evan E.
WASHER MAYTAG MVWB835DW4 Customer stated that dispenser drawer was staying full of water after each cycle was finished. Checked for error codes. No codes present ran test cycle. During test cycle while unit was filing removed dispenser to observe if valve is actuating correctly. Valve is continuing to run after it should be off. Ordering housing and drawer; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING )
Evan E.
DRYER MAYTAG MGDB980BW0 Installing new grill due to edges of old grill becoming sharp and catching on clothing causing items to rip. Replaced grill Unit tested good
Evan E.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Customer stated unit was not cooling fridge. Freezer was maintaining temprature. Upon inspection discovered evaporator coil was iced over causing fridge not to cool vents to refrigerator were blocked by chunks of ice. Steamed evaporator coilChecked thermistor and heater for evaporator both tested good Reassembled unit Unit tested good
Evan E.
WASHER AMANA NTW4516FW3 Customer stated unit was not responding to commands. Upon inspection discovered that control was filing led verification light was off unit would not accept commands. While in home customer contacted store that unit was purchased from store has agreed to exchange machine for customer.
Gary T.
WASHER WHIRLPOOL WTW7040DW0 "Washplate screw is seized in place and will not tighten or loosen, need to break washplate of to remove transmission, ordering ashplate and bolt.; rqstng P&A on 1 W10752187 (screw) and 1 W10775188 (washplate)"
Gary T.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Compressor is seized, ordering compressor.; ordrng 1 W10309988 (compressor)"
Dave F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Control inside was hanging . The clip inside that holds controls are broken . Ordering new control W11305308; ordrng 1 W11305308 (CNTRL-ELEC)
Steve M.
REFRIGERATOR GE PSS26NSWASS "Ordering thermistors for inconsistent temps. ; ordrng 2 WR55X10025 (sensor,temp ff)s"
David L.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer concerned about freezer not working. Freezer temp is slightly above average and contents are not completely frozen. Replacing evaporator. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
David L.
RANGE WHIRLPOOL WFG505M0BW Replaced broken inner door glass.
Gary T.
MICROWAVE WHIRLPOOL WMH32519CB1 "Unit was checking okay, plugged back in and tested, customer is to watch.."
Dave F.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Shelf in freezer is tilted . This is normal from other models I have seen .tightened the screws for the top shelf . The build up around the doors is the insulation foam . Temperatures good . Turn freezer up one notch to help with possible ice cubes melting and dripping . Right hand door has scratch across the front . Ordering door LW10912126; ordrng 1 LW10912126 (RIGHT HAND DOOR ) and 1 W11223753 (NAMEPLATE )
Evan E.
RANGE AMANA ACR4303MFB3 Upon arrival unit was flashing f1e1 error code (internal board failure) Replaced board Ran test bake cycle to 350 Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE254ESS2 "Customer stated unit was not responding to certain commands and gasket for soap dispenser had come detracted. Reinstalled gasket for dispenser. Upon inspection of UI discovered that unit was not responding to start button or hi temp wash or pro scrub. Referring to service pointer # W10821953(Intermittent operation of control panel buttons) Unit did complete diagnostic cycle as it should but UI is still not accepting certain commands Ordering UI ; ordrng 1 W10902370 (panel-cntl), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Gary T.
WASHER WHIRLPOOL WTW4815EW0 Replaced grinding drive assy and worn struts causing an out of balance situation. Ran the calibration mode and tested okay.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Gary T.
WASHER MAYTAG MVWB766FW1 "Tested washer completely full and over full levels of water never once could I get the washer to get the washer leak nor was there any indication that he had ever leak, no water marks nothing. There was water in places on the floor in the basement that were above the level of the washer. They could not of gotten there going uphill."
Gary T.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced appliance manager that was causing intermittent no light on bake burnerTech line SR# 7724429296
Gary T.
WASHER WHIRLPOOL WTW4815EW0 Replaced grinding drive assy and worn struts causing an out of balance situation. Ran the calibration mode and tested okay.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Gary T.
MICROWAVE WHIRLPOOL WMH78019HZ1 Repaired bent metal on frame that was touching the door and causing a scraping noise.
Dave F.
REFRIGERATOR FRIGIDAIRE FRT18S6AW8 Freezer frosted over . Checked gaskets and evap fan working fine . Everything tested good . Customer said the freezer door was left open . Defrosted freezer . Tested unit tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Water valve was leaking . Replaced water valve . Tested unit . Tested good .
Gary T.
WASHER WHIRLPOOL WTW4855HW1 "Ran diagnostics, no errors, explain d operations and levels of water to the customer, customer education."
Steve M.
WASHER WHIRLPOOL WTW7000DW3 "Sr#7724497429 customer complaining of squealing while filling and during other cycles. I tested all the valves. Filled and agitated. The agitation cycle had a little clunk when changing direction. I removed rotor and refastened. The agitator sounds good now. Ran a load of towels. Filled agitated, drain and spun out with no noises. Called tech line and documented. The washer is working as expected."
Steve M.
WASHER WHIRLPOOL MHW5500FW0 "Found washer stuck in drain. The air trap is clear. The hose is clear. Found shout color catcher in drain pump. Recommended to clean washer with bleach and not use the color catchers. Reset washer and ran self diagnostics. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Steve M.
WASHER MAYTAG MVWB725BW0 Found the rotor was loose and caused F51 error code during spin. Tightened rotor. The washer tested good in diagnostics.
Steve M.
WASHER AMANA NTW4516FW2 Replaced main control for no operation. The washer tested good. Calibrated and tested washer and it is good.
David L.
MICROWAVE WHIRLPOOL WMH32519FZ1 Found a poor connection at the keypad causing intermittent operation. Reseated connections and set clock.
David L.
WASHER MAYTAG MVWC416FW0 Unit was not completing cycles due to poor hot water supply. Restored water supply and tested. Unit tested
David L.
WASHER AMANA MVWC565FW1 Replaced latch due to lid lock failure. Unit tested good.
Evan E.
DISHWASHER WHIRLPOOL WDF520PADB3 Customer stated unit is not cleaning dishes. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running) Replaced wash motor Ran diagnostic cycle Unit tested good
David L.
DISHWASHER FRIGIDAIRE FGID2474QF7B Customer concerned of an event that caused the drain pump to run longer than normal. Cleared stored code. Unit testing good at time of visit. Customer monitor.
Evan E.
WASHER WHIRLPOOL WFW88HEAW0 Customer stated bellow was ripped at bottom causing unit to leak from bottom of door. Confirmed that bellow was ripped.Quoted customer to replace bellow Replaced bellowChecked for error codes No codes present Ran test cycle Unit tested good
Evan E.
WASHER MAYTAG MVWX655DW0 "Replacing actuator due to unit failing to shift from spin to agitate. Replaced actuator Ran test cycle Ran calibration cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10913953 ACTUATOR , and 1 W11035751 GEARCASE"
David L.
WASHER WHIRLPOOL LSQ8543JQ0 Replaced suspension pads and agitator dogs. Unit tested good. No charge per JM; dspstn on spec-tagged invntry: 1 285809 CAM--AGITATOR
Steve M.
MICROWAVE JENN AIR JMC8127DDS Found magnetron is loud and not heating. Ordering mag and diode. ; ordrng 1 W10859575 (magnetron) and 1 WPR9800486 (diode- bla)
Dave F.
OVEN-MW COMBO GE JKP90DP3WW Oven flashing F7 16 . Oven has stuck key error . Needs user interface ordering user interface WB27T11342 .under warranty. . Ordering oven control to have on hand WB27T10914; ordrng 1 WB27T10914 (control ovn asm) and 1 WB27T11342 (control panel asm)
Dave F.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Refrigerator fresh food section is cooling as it should and was 37 degree but the freezer was 40 degrees . Checked condenser cleaned that . Refrigerator not making ice due to freezer temperatures. Ran test four in diagnostics called techline SR 7724490161 tech said check to see if the fresh food evap was silver and it is . There is a service pointer out W10666205 that says to replace evap in fresh food . Evaporator for fresh food is W10687098 techline also suggested replacing compressor W10276644 . Dryer UV WPW10143759. S number for Pointer S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)
Dave F.
COOKTOP KITCHENAID KICU509XBL00 Cooktop has thermal crack called Techline SR 7724492256 . Techline documented thermal crack . Ordering part WPW10396824 . 104.65 for labor on return call .; schdld next appmnt for 4/4 THU !
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced ice maker and it cycled properly. Tested water and found no water coming to ice maker. Disconnected under door and tested and no water. Ordering water valve ; ordrng 1 WPW10341320 (valve-inlt)
Steve M.
RANGE KENMORE 790.4681399 Found element broken. Called and got authorization. Ordering bake element auth #657743672823; ordrng 1 318255006 (element)
Steve M.
HOOD VENT WHIRLPOOL UXT4130ADB Found rocker switch only workin on low. Ordering switch. Ordering fan just in case. ; ordrng 1 W10394521 (swich rocker) and 1 W10910693 (motor-fan)
David L.
WASHER MAYTAG MVWB766FW Unit is making a high pitched noise during the spin cycle. Gearcase must be replaced. ; ordrng 1 W10811956 (drum assy)
Gary T.
REFRIGERATOR WHIRLPOOL WRS321SDZ01 "Watervalve dripping constant through dispenser, ordering valve.; ordrng 1 WPW10179146 (valve-inlt)"
Dave F.
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW00 Freezer evaporator frosted over . Defrosted evaporator . Tested unit in diagnostics. Heater turned on . Tested good . Evap fan is working . Thermistor tested good in diagnostics. Unit tested good .
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Adjusted freezer drawer for a better fit
David L.
DRYER FRIGIDAIRE AEQ8000FS0 Unit is not heating due to an open heating element. Ordering element. Quoted 337.46; ordrng 1 131553900 (heater-housing assy)
David L.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Unit was not making ice or dispensing due to a kinked water line. Adjusted waterline. Unit tested good. ; dspstn on spec-tagged invntry: 1 WP43783923 NON-SELF VALVE
David L.
WASHER MAYTAG MVWB766FW0 Replaced gearcase due to noise. Unit tested good; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE
Steve M.
WASHER KENMORE 417.404127 Found the belt off the washer. Found that when I tried to reattach belt found the bearing is bad. Customer is going to replace.
Steve M.
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Replaced filter housing for filter stuck in housing. Replaced drain pan for leaking. The refrigerator tested good.
Steve M.
WASHER MAYTAG MVWB755DW0 Found door lock was not letting wash to start. Replaced lock and the washer tested good. ; used 1 W10810403 (LID LOCK ASSY) from stock
Evan E.
OVEN WHIRLPOOL WFE525S0HZ1 Customer stated the are hearing squeaking noise coming from oven cavity while unit is preheating. Upon Inspection discovered bake element is causing noise. Element is moving while preheating causing noise. Ordering new element ; ordrng 1 W11182108 (BAKE ELEMENT)
Evan E.
WASHER MAYTAG MVWX655DW0 "Customer stated unit was not agitating. Upon inspection checked for error codes . No codes present Ran test cycle During agitation portion of cycle entire basket was spinning. Actuator is failing to shift cam from spin to agitate. Ordering actuator ; ordrng 1 W10913953 (actuator), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE"
David L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit was not heating due to a heating error. Ran diagnostics to turn heat back on. Heater tested good afterwArds. Customer to monitor.
Evan E.
DRYER MAYTAG MED7100DW0 Customer stated unit is producing banging noise while drum in spinning. Checked for error codes unit displaying code f6e3 (moisture sensor shorted) moisture sensor is failing to sense when load is dry. Also could hear referring banging customer was referring too idler pulley has begun to wear causing noise. Ordering moisture sensor and dryer repair kit. ; ordrng 1 4392067 (dryer repair kit) and 2 WP3387223 (electrode)s
Gary T.
REFRIGERATOR KENMORE 106.742344 "Defrosted and unplugged defrost drain, checked okay"
Gary T.
DRYER WHIRLPOOL WED4800XQ0 "Popped glide in place, charged service call only. Ran and tested okay."
Gary T.
DISHWASHER WHIRLPOOL WDT750SAHW0 Reconnected loose element wire not allowing unit to heat and was causing dirty dishes. Remounted element wire.
Gary T.
RANGE WHIRLPOOL WFG550S0HZ1 Replaced office holder and burner head on front left burner that was not lighting. Tested okay.
Gary T.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Replaced noisey damper control assy, tested okay"
Gary T.
DISHWASHER KITCHENAID KDTM354DSS3 Dishwasher needs a sump and customer is buying a new dishwasher.
Gary T.
WASHER MAYTAG MVWC465HW2 Replaced broken watervalve.
Steve M.
DISHWASHER KITCHENAID KDTE704DSS1 Replaced sensor for not drying. The dishwasher tested good. Informed customer to use hot water at sink until its hot before wash and use the high temp wash.
David L.
DRYER WHIRLPOOL GGW9250PW1 "Replaced worn rollers due to noise. Changed worn belt. Unit tested good. ; used 1 341241 (BELT), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Adjusted freezer drawer for a better fit
David L.
WASHER AMANA NTW4516FW1 "Unit was stuck in a cycle due to an unbalanced load error. Re leveled . Ran calibration. Unit tested good. ; (created new UIS, deleted prior attachment to UisID 46103)"
David L.
RANGE WHIRLPOOL KSDG950ESS0 Replaced drawer panel due to dent.
Evan E.
DRYER WHIRLPOOL MED5500FC2 Customer stated unit was rattling while drum was spinning. Upon inspection could hear rattling customer was referring too.Upon inspection discovered that lower clamp on blower was loose causing rattling.Tightened clamp Reassembled unit Ran test cycle Unit tested good Running very quietly
Evan E.
OVEN WHIRLPOOL WFE550S0HV1 Customer stated items they are baking are coming out uncooked. Suspecting oven calibration needs to be raised.Ran preheat to 350 degrees Unit was 10 degrees under what display was showing for temperature reading.Calibrated oven up 10 degrees Ran test bake cycle to 350 Unit is maintaining temperature as it should Unit tested good
Evan E.
DRYER WHIRLPOOL MEDE201YW0 "Replacing heating element , thermistor and thermal cut off due to heating element testing open.Replaced all partsRan test cycle Unit tested good"
Evan E.
WASHER WHIRLPOOL WTW5600SQ0 Unit was filling with water but never spinning or agitating. Lid switch is failing.repalced lid switch Ran test cycle Unit tested good Service call is ATEC warranty; used 1 WP8318084 (SWITCH-LID) from stock
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated unit was leaking from underneath.Checked for error codes No codes present Filled unit with water in manual test mode Let unit sit with water in it while inspecting underneath. Discovered that unit was leaking from drain hose clamp not being seated properly .Adjusted hose and reseated clampFilled unit again and and watched unit drainCould not replicate issue once adjusting clamp and hose. Unit tested good
Evan E.
MICROWAVE WHIRLPOOL UMV1160CW6 Installing mounting nut for microwave due to unit missing mounting nut. Replaced mounting nutUnit tested good
Evan E.
DRYER WHIRLPOOL WED7500GW0 Customer stated door was opening during cycle due to strike not catching Replaced strike and latched Ran unit to ensure door was staying shut during cycle Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL EL88TRRWS01 Replaced thermostat for refrigerator cooling to much . Tested unit . Tested good .
Dave F.
DRYER WHIRLPOOL WED96HEAU1 Dryer making noise . Found the motor mount was loose . Tighten motor mount Tested dryer tested good .
Dave F.
REFRIGERATOR KITCHENAID KFIS27CXMS5 Drain plugged . Replaced drain due to not draining. Refrigerator is now draining use part W10619951; used 1 W10619951 (TUBE-DRAIN) from stock
Gary T.
DRYER WHIRLPOOL WED4900XW2 "Found open thermal fuse due to an element that had shorted to ground, repaired shorted element and replaced open fuse, checked okay.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 WP3392519 (FUSE-THERMAL) from stock"
Evan E.
DISHWASHER WHIRLPOOL WDT710PAHW1 Customer stated unit was not pushing water through wash arms. Upon inspection discovered error code 4-3 displayed (wash motor not running ) Repalced wash motor Ran test cycle Unit tested good
Evan E.
WASHER MAYTAG MVWB835DC3 Customer stated unit would not drain. Upon inspection discovered unit was displaying f9e1 code (long/no drain) ran test cycle unit would not drain impeller inside pump is failing to spin. Replaced pump Ran test cycle Unit draining as it should Unit tested good
Gary T.
RANGE WHIRLPOOL KCGS350ESS00 "When I arrived at the house the customer canceled the call, he repair the issue on his own."
Evan E.
WASHER MAYTAG MVWB835DW4 Rescheduling appointment for Saturday 3/30; schdld next appmnt for 3/30 SAT 9-12
Gary T.
DISHWASHER KITCHENAID KUDE20FBSS0 "Unit had water shut off by the plummer, turned water on and unit checked okay."
Steve M.
REFRIGERATOR GE PSS26NSWASS Replaced door stop for broken stop causing door to hit counter. The door tested good
Dave F.
WASHER WHIRLPOOL WTW5000DW1 "Washer has F7E5 error code . Washer isnt shifting . Needs actuator W10913953 and cam W10721967 because the actuator stop mid way and caused it to wear out the cam . Have as truck stock . Replaced parts . Calibrated unit . Tested in auto diagnostics. Washer squeaking while in spin . Washer needs gearcase W11035751 and wash plate W10752283 ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 8 WP8533953 (screw)s, used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Steve M.
WASHER WHIRLPOOL GHW9150PW4 Found a plastic/rubber glove in drain pump stopping the impeller from moving. Removed it and pump worked as expected.
Steve M.
WASHER WHIRLPOOL WTW8040DW0 Removed drain line from house plumping and the washer drIn as expected into sink. Left the drain hose in sink. The washer tested good.
Gary T.
REFRIGERATOR AMANA ASD2275BRW00 "Defrosted frozen water line to icemaker, unit is working fine now."
Gary T.
DISHWASHER MAYTAG MDB8959SFZ4 "Dispenser solenoid ohmed out at 280 ohms, no power from control, ordering control.; ordrng 1 W10906431 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Gary T.
RANGE WHIRLPOOL WFG505M0BS3 "Unit needs a handle, front glass and screws to replace broken.; rqstng P&A on 1 W10894054 (hndle-door) and 1 W11176456 (GLASS) and 2 WPW10277003 (screw)s, states that autho needed"
Steve M.
REFRIGERATOR KITCHENAID KSRV22FVSS04 Found leak on discharge line. Cut back discharge line and resoldered. The customer is going to monitor
Dave F.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced gasket due to being torn and falling off . Tested dishwasher. Tested good . New leaf Auth code NLAC10080646
Steve M.
WASHER AMANA NTW4516FW2 "Found the actuator was shorted and took control. Replaced actuator but still needs control. ; ordrng 1 W11170317 (CONTROL), used 1 W10913953 (ACTUATOR) from stock"
Dave F.
REFRIGERATOR KITCHENAID KRFF707ESS00 Frost build up in fresh food section called techline SR 7724484159 . Defrosted . Told tech what had been done prior . He said run tested four make sure everything is working . Tested good . Checked fans . Working good . Called techline SR 7724484445 again to report what was done . Everything is working as it should . The fan . The evaporator is frosting like it should be in test four . . Tech said to change the defrost cycle from ADC to Basic in test 7 .made sure the thermistor is in the correct location as due to the service pointer . Customer will monitor
Dave F.
DISHWASHER WHIRLPOOL KDTE104ESS1 Dishwasher not closing right . Replaced the tracks and reinstalled unit . Tested unit . No leaks . Door latches correctly.; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
David L.
WASHER MAYTAG MVWB766FW1 Replaced gearcase due to unit making a noise. Unit tested good.
David L.
DISHWASHER FRIGIDAIRE FD82810LDC1 Replaced broken door linkages and springs. Door now operates properly.
Steve M.
REFRIGERATOR MAYTAG MFI2269FRZ01 Replaced frame for falling food. Ordering correct gasket for right fresh food door. Customer said ice-maker still did not make i e after last visit. The switch was in off position again. Found coils were plugged and freezer temps were a little warm. Cleaned coils and turned freezer down a little. ; ordrng 1 W10830055 (gasket-fip)
Evan E.
WASHER WHIRLPOOL MVWB766FW0 Customer stated items are coming out with spots on darker clothing. Checked for codes no codes present . Ran diagnostic cycle unit completed cycle as it should. Ran calibration cycle. Spoke with customer about running extra rinse during wash cycle and possibly using deep fill opposed to auto sensing. Unit itself is functioning as it should. Unit tested good Collecting service call fee
Steve M.
OVEN FRIGIDAIRE WFG715H0ES0 The ignitor lit for me on first try. Found some corrosion from over spilling near the fasteners for the burner. Removed and cleaned connections. The ignitor lit multiple times. Quoted customer for ignitor. Since the ignitor is working at the moment customer is going to monitor. Remainder of balance is 190.31 if customer proceeds with repair. ; rqstng P&A on 1 W10324262 (igntr-oven)
David L.
REFRIGERATOR MAYTAG MFT2776FEZ00 Fresh food evaporator was frosted over. Removed ice and moved tubing to clear the cover. Customer to monitor.
David L.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced door gasket and leveled unit due to left door not sealing. Door now shuts properly.
Steve M.
REFRIGERATOR KITCHENAID KSC24C8EYP02 Found drain plug was blocked. Removed drain plug and removed restriction. The drain tested good.
David L.
REFRIGERATOR MAYTAG MBF1958FEZ01 Unit was not making nice due to a frozen fill tube. Customer has already changed the needle valve. Having customer monitor.
David L.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Unit has an incomplete frost pattern due to a low side leak. Ordering evaporator and dryer. Parts covered per KB; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
David L.
50#IM 15" FS KITCHENAID KUIC15NRTS0 Unit was disassembled upon arrival. Reassembled ice maker. Shipping new water reservoir cap to customer. ; ordrng 1 WP2185696SHIPDIRECT (SHIP DIRECT)
David L.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Called tech line. Agent requesting to change fresh food thermistor and set fridge to 38 and freezer to 2 degrees once new thermistor is installed.; ordrng 1 W10316760 (thermistor)
David L.
REFRIGERATOR MAYTAG MRT118FFFH00 Unit is running warm is the fresh food section. Evaporator does not have a uniform frost pattern. Replacing evaporator.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Evan E.
DRYER MAYTAG MDG308DAWW "Customer stated unit was noisy while running. Upon inspection discovered idler pulley , rollers and glides were all worn. Recommending replacement of all parts Replaced all parts Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 2 WP37001042 ROLLER and 1 WP40111201 BELT"
Evan E.
WASHER WHIRLPOOL WTW5800BW0 Customer stated unit was making grindining noise while agitating. Unit would only make noise under load. Checked for codes . Unit displaying f0e2 error code. (Oversuds) ran diagnostic cycle unit completed as it should. Ran normal cycle with load. Unit is not adding enough water. Blew on pressure hose line to confirm hose wasn't clogged. Ran deep water wash with load unit filled as it should. Suggesting to customer to use deep water wash and bulky items setting due to amount of towels they are washing. Unit testing good otherwise Have yet to collect service call feeBilling customer
Gary T.
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced door seal that was leaking, checked okay.; used 1 W10300924V (GASKET) from stock"
Gary T.
OVEN KITCHENAID KEBS109BSS00 "Thermal fuse is open, customer is familiar with repair and is replacing thermal fuse on their own. Charged service call."
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBB The freezer evaporator has good frost pattern. The bread was a little soft. The compressor was running and turned off and back on good. The power is good. At this time the refrigerator is working as expected. The customer is going to monitor.
Dave F.
MICROWAVE WHIRLPOOL WMH31017HB2 Microwave is damaged frame is bent . Microwave is unrepairable . Called techline To document SR 7724469149 . Called trade team . Documented damage.
Gary T.
DISHWASHER WHIRLPOOL WDF110PABB5 "Unit needs wash sump assy, cost of repair is more than cost of dishwasher. No repair."
Steve M.
WASHER MAYTAG MVWB725BW0 Found the rotor bolt to that holds rotor to the motor was loose causing an F51 error code. Removed rotor and added lock tight then reinstalled. Tested washer with large blanket and the washer tested good.
Steve M.
REFRIGERATOR ROPER RS20DKXFW00 Replaced door gaskets. Found the doors are warped and not closing. Called dave and let him know.
Steve M.
WASHER MAYTAG MVWC465HW0 Replaced lid lock for not locking. The washer tested good.
Dave F.
WASHER WHIRLPOOL WTW8800YC0 Washer not draining . F32 Error code . Drain pump is humming . Drain pump seized . Replaced drain pump tested washer tested good .
Dave F.
REFRIGERATOR WHIRLPOOL ABB2524DEW Replaced freezer door switch due to being broken . Tested unit. Tested good .; dspstn on spec-tagged invntry: 1 12002646 SWITCH
Dave F.
WASHER WHIRLPOOL WTW5000DW1 Error codes F5E1 lid lock failure and F8E1 Long fill no fill . Tested washer not getting hot water . Checked water line coming in . There is water but its slow ? Turned was on cycle to hot . Cold water coming in . Calibrated unit . Tested in auto diagnostics. Washer is now filling with hot and cold water .
Evan E.
WASHER WHIRLPOOL LTE6234DQ0 Unit was not engaging into spin motor was buzzing when Turing timer to spin portion of cycle. Suspecting start capacitor was failing to allow motor to run. Installed capacitor unit still would not spin. Installed new motor Ran test cycle Unit tested good Labor is ATEC warranty Just charging for partPlease reimburse $50.76 to customer for capacitor cost
David L.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Installed air handler kit due to ice room freezing.
David L.
WASHER GE WCH6800J1MR Bellow is torn near the bottom in the front.
David L.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced RC thermistor and control due to items freezing in the fresh food section. Customer to monitor.
David L.
RANGE JENN AIR JDS9860CDS02 Replaced console due to unit not responding to selections. Unit tested good.
David L.
WASHER ROPER RTW4516FW1 "Unit was making a loud noise to due shifter not moving into the correct position in agitate. Replaced actuator. Noise went away. Tested and calibrated unit. ; dspstn on spec-tagged invntry: 1 W10721967 CAM , used 1 W10913953 (ACTUATOR) from stock"
David L.
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced fab blade and insulated shroud with sealer. Could not replicate noise. Changed grille as well. Customer to monitor. Atec warranty.
David L.
WASHER WHIRLPOOL WTW4850HW1 Replaced drain pump that had a stripped impeller. Unit tested good.
David L.
DISHWASHER WHIRLPOOL WDF550SAFW Replaced motor and clamps due to leak. Leak went away after repair.
Steve M.
WASHER WHIRLPOOL WTW7300DW0 Customer complaining of cycles taking longer than normal. Found the wash plate was loose. Tightened the bolt with lock tight and the washer tested good.
Shaiman C.
DRYER KENMORE 110.967427 "Replaced thermal fuse, unit testing good. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR"
Dave F.
WASHER MAYTAG MHW5500FW0 "Washer leaking a little water outside of the door . Found debris on the glass wasn't sealing the bellow tight causing water to pass though . Tested unit in auto diagnostics. Tested good , tested unit with clothes . Tested good ."
Gary T.
DRYER WHIRLPOOL WGD72HEDW1 "Replaced squeaking idler pully, tested okay.; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER"
Shaiman C.
DISHWASHER WHIRLPOOL WDTA50SAHN0 Bottom support is bent. Replacing support.; ordrng 1 WPW10681564 (support)
Evan E.
WASHER WHIRLPOOL WFW8300SW04 Customer stated unit was not draining upon inspection discovered that unit was displaying f01 code. (Drain pump) Inspected drain pump found filter full of debris Cleared filter Ran multiple test cyclesUnit tested good Draining as it should ; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Evan E.
WASHER KENMORE 417.404127 Customer stated unit is not draining again. Upon inspection discovered that once timer is getting to final spin portion on cycle unit is shutting off and not draining water.pump itself is working as it should. Ordering timer ; ordrng 1 137394200 (timer)
Gary T.
WASHER WHIRLPOOL WTW7040DW0 "Seal is bad on the transmission and the bearing is noisy, ordering transmission kit.; rqstng P&A on 1 W10811956 (drum assy)"
Gary T.
WASHER WHIRLPOOL WTW4815EW0 Ordering struts to correct out of balance condition and cam assy to repair grinding sound. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10780045 (suspension)
Gary T.
RANGE WHIRLPOOL WFG550S0HZ1 "Front left burner is not lighting, ordering burner cap, office holder.; ordrng 1 W11197500 (ORFICE HOLDER) and 1 WPW10515455 (burnr-head)"
Steve M.
MICROWAVE WHIRLPOOL WMH31017AS3 Replaced main control for vent light not turning off. 5e light works as expected. The vent trim was broken during repair. Ordering trim. ; ordrng 1 W10571504 (grill-vent)
Steve M.
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Found the drain pan is periodically leaking. Ordering drain pan. Found the filter is stuck in housing and part of housing is broken. Ordering housing. Bring filter on return visit and customer will pay for filter. ; rqstng P&A on 1 WPW10614158 (tray-evap)
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found motor to the ice-maker not finding home position causing it to get stuck in harvest. Ordering ice maker. ; ordrng 1 W10873791 (icemaker)
Evan E.
WASHER MAYTAG MVWC565FW0 Customer starting unit will not stop filling. Unit is displaying shifter fault error codes and overflow condition fault. Pressure switch oncontrol is failing to sense amount of water in tub unit just continues to add water. Unit is also failing to sense speed basket is moving at . Tachometer on shifter is failing. Ordering control and actuator ; ordrng 1 W10913953 (actuator) and 1 W11116594 (cntrl-elec)
Dave F.
DRYER WHIRLPOOL MEDE201YW0 Dryer not heating tested heating element tested bad . Needs element WP8544771. Thermostat and cut off 279973 and thermistor WP8577274.; ordrng 1 279973 (cutoff-tml) and 1 WP8544771 (element) and 1 WP8577274 (thermistor)
Shaiman C.
WASHER AMANA MVWC565FW1 F5E2 F0E2 upon arrival. Lit lock is not responding as it should in manual diagnostics. Will not run auto diagnostics due to malfunction of lid lock. Replacing latch.; ordrng 1 W11162438 (CONTROL) and 1 W11307244 (LATCH)
David L.
WASHER MAYTAG MVWB766FW1 Unit making grinding noise during spin and agitate. Replacing gear case.; ordrng 1 W10811956 (drum assy)
Gary T.
OVEN JENN AIR JJW3830WP02 "Repaired pinched wire to lower door latch assy, replaced slow middle fan. Ran and tested unit, unit is working."
Dave F.
WASHER WHIRLPOOL WTW6300SW0 Suspension was very loose . Replaced suspension and tested washer in auto diagnostics. Washer tested good .; dspstn on spec-tagged invntry: 1 W10820048 SUSPENSION
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Replaced evaporator and heater for open heater causing unit to not defrost and warm temps in fresh food section. The refrigerator tested good.
Dave F.
FREEZER WHIRLPOOL MZF34X16DW01 Freezer door is warped . No physical damage. Customer states that the ice build has been happening since they purchased the unit . Called Techline SR 7724459468 . Techline doc. Called trade care team . Auth code mjijzjiap1 parts covered . Ordering door W10746780. Call customer when door comes in. ; ordrng 1 W10746780 (dor-fmd)
Dave F.
DISHWASHER GE GLD6700N10WW Drain hose had debris in the line as well as inside the dishwasher. Removed debris blocking drain up . Ran unit in a couple of cycles to get things loose. Dishwasher is now draining .
Dave F.
DISHWASHER FRIGIDAIRE LGBD2431NF0B Replaced bottom door gasket for falling off . Tested dishwasher. No leaks . Tested good .
Dave F.
DISHWASHER GE GLD6700N10WW Drain hose had debris in the line as well as inside the dishwasher. Removed debris blocking drain up . Ran unit in a couple of cycles to get things loose. Dishwasher is now draining .
Steve M.
REFRIGERATOR KENMORE 106.536443 Found the motor to ice maker is only getting 101 volts. Reset power to refrigerator and customer is going to monitor. If problem persists preorder W10757851
David L.
RANGE WHIRLPOOL KSDG950ESS0 Drawer is dented. Ordering drawer. ; ordrng 1 W11098455 (panel-drwr)
Dave F.
DISHWASHER KITCHENAID KDFE304DBL1 Door gasket is torn . Called new leaf. New leaf said the model didn't match but the serial did . Sent new leaf picture of model serial . Said that they will get that changed said go ahead with repair and they will send auto code in invoice. Replaced gasket tested dishwasher. W10300924V Tested good .; used 1 W10300924V (GASKET) from stock
Dave F.
RANGE GE PB975SP5SS Clock button not working . Control is discontinued WB27T11328 . No damage and everything seems to be working as expected. Spark may have been from customer unplugging unit and having a burner on while doing so .
David L.
WASHER MAYTAG MVWB766FW0 Unit is making a grinding noise during spin. Replacing gearcase. Unit under 5 year standard warranty. ; ordrng 1 W10811956 (drum assy)
David L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Re installed detergent lid that the coming off. Unit tested good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
David L.
RANGE WHIRLPOOL WFG540H0ES1 Oven not lighting consistently. Bake ignitor is weak and not always lighting the burner. Ordering ignitor; ordrng 1 WPW10324262 (igntr-oven)
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Light switch contacts were broken which was interrupting proper operation of the damper. Repaired switch. Customer to monitor
Steve M.
WASHER MAYTAG MVWX655DW0 Replaced wash plate for stripped wash plate causing no spin. The washer tested good.
Steve M.
OVEN WHIRLPOOL WFG515S0EW1 Replaced main control for no power to bake or broil. The control came in black. The customer said that was good as long as it worked. The range tested good.
David L.
WASHER WHIRLPOOL WFW9550WW10 The spindle has broken and damaged the rear bearing front tub and bellow. Ordering tub parts; rqstng P&A on 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WP8182119 (bellow) and 1 WPW10283352 (basket)
Steve M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced evaporator fan motor for getting power but not running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Steve M.
WASHER WHIRLPOOL WFW9050XW00 Replaced bellow for leaking. The washer tested good. G.
David L.
DRYER MAYTAG MEDB835DC3 Replaced console due to unit not turning on. Unit tested good after install.
Gary T.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer was use to a different brand fridge that pulled out differently, unit is checking okay, customer education.."
Gary T.
REFRIGERATOR MAYTAG MFT2778EEZ00 "Called tech line butch, SR# 7724458266. Per tech line, made sure thermistor ohmed out okay 8.8k, made sure it was in right position, make sure evaporator cover was tight to evaporator for correct airflow. Defrosted evaporator advise customer to let maytag know if problem persists."
Gary T.
RANGE WHIRLPOOL WEG750H0HZ0 Unit intermittently does not send. Signal to the gas valves and igniter board. Called customer and preordered appliance manager.; ordrng 1 W11205353 (APPLIANCE MANAGER)
Gary T.
DISHWASHER KITCHENAID KDTM404ESS1 Repaired seal that was falling out of the detergent dispenser. Tests okay
Gary T.
DISHWASHER GE GHDT168V00SS "Replaced leaking watervalve, valve checked okay, no leaks, dishwasher checked okay."
Dave F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "W10739629 called techline SR7724441074 . Techline suggested if heater isnt turning on by itself to order user interface W10865869. Also gaskets for icemaker W10739629, WPW10280988 , WPW10320706 and another heater W11087201. ; ordrng 1 W10739629 (gasket) and 1 W10865869 (cntrl-elec) and 1 W11087201 (heater) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)"
Gary T.
DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
Gary T.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Ordering and replacing loud damper door.; ordrng 1 WPW10196393 (damper control assy)
Gary T.
OVEN WHIRLPOOL KSDG950ESS1 Repaired open neutral at terminal block causing stove not to turn on.
Steve M.
REFRIGERATOR GE GFE29HME ES Replaced fresh food fan for not cooling in fresh food section. The refrigerator tested good.
Steve M.
WASHER WHIRLPOOL n/a More parts; ordrng 1 202937 (PRESSURE SWITCH)
David L.
RANGE KITCHENAID KFGG500EBS2 Adjusted gas manifold valve for the front left burner because it was not lighting right away. Burner lights much better now.
Gary T.
DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is Leaking from the water valve connection to the house water supply. This is an installation issue. Recommending that the customer have the installers or a licensed plumber repaired connection. Left water shut off to the unit.
Gary T.
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper rack that were causing intermittent leaking, tested okay"
Shaiman C.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Shaiman C.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Shaiman C.
DISHWASHER KITCHENAID KDTE234GPS0 "Customer concerned about the machine not closing all the way, causing the cycle to not complete. Leveled the unit and adjusted the mounting location to counter top. Unit testing good."
Shaiman C.
WASHER KENMORE 417.440723 "Fabric dispenser cup had excessive amounts of mold. Replaced dispenser drawer, cleaned dispenser and ordering fabric softener cup."
Dave F.
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Replaced damper for making loud noise . Tested refrigerator tested good .
Dave F.
DRYER WHIRLPOOL WED96HEAU1 Dryer was not heating . Replaced thermal cutoff . Thermistor and thermostat. Tested dryer . Tested good .had good heat .; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML and 1 WP8557403 THRMST-FIX
Dave F.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Ice maker wasn't working . Replaced control board . Ice maker is now working as expected.
Dave F.
OVEN FRIGIDAIRE FEB24S2ASB Replaced gasket on door for being torn and replaced control on oven due to not turning on . Tested unit tested good . Piece on the bottom of oven that covers the vent is plastic and a piece broken off glued piece on best I could . Part for that is no available.