Near Fairport, NY 14450
Dave
Job Details: 10/31/2020
DISHWASHER KITCHENAID KDTE204ESS1 "Spray arms are plugged . Tried to clear spray arms with no luck . Ordering both top and bottom spray arms . Gave best tips on functions of unit . Put affresh cleaning tab in unit and ran all settings . ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm), dspstn on spec-tagged invntry: 1 WPW10605058 PUMP&MOTOR"
Near Canandaigua, NY 14424
Dave
Job Details: 10/31/2020
DRYER MAYTAG MGD5500FW0 Door is sagging and not closing right ordering hinge and bushings ; rqstng P&A on 2 WPW10208398 (cap)s
Near North Chili, NY 14514
James
Job Details: 10/31/2020
DRYER WHIRLPOOL WED4850HW0 "Unit heating continuously and smells like it's burning. Heating element shorted to case and runs unless unplugged. Left unit unplugged. Need element. ; ordrng 1 279838 (element,heater)"
Near North Chili, NY 14514
James
Job Details: 10/31/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Q1 n. Q2 n. Q3 n. Unit not washing. 113 volts to pump from control. Need pump and hoses. ; rqstng P&A on 1 W10445975 (hose) and 1 W11084656 (motor-pump) and 1 WPW10538166 (grommet)
Near Penfield, NY 14526
Evan
Job Details: 10/31/2020
DISHWASHER WHIRLPOOL DWU9906BAB Replacing door latch springs and wheel assembly due to unit failing to run cycle due to door switches failing to make contact. Replaced all parts. Tested unit. Unit tested good
Near Brighton, NY 14610
Evan
Job Details: 10/31/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that dispenser button is missing. Discovered that tab where button is located has broken off. Replaced dispenser and tested unit. Unit functioning as it should. Unit currently under ATEC warranty ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, NY 14618
Dave
Job Details: 10/31/2020
WASHER MAYTAG MVWX655DW2 Washer has no error codes . Ran auto diagnostics. Tested good . Calibrated unit . Customer complaint is items are not cleaning. Customer is using HE soap . Also referred to the owners manual for best wash cycles on items that they are washing . Called techline SR 7729172769 . Customer is not happy with unit .
Near Webster, NY 14580
James
Job Details: 10/31/2020
REFRIGERATOR WHIRLPOOL GS5SHAXTB01 Q1 n. Q2 n. Q3 n. Unit makes grinding noise. Found shaft loose on cfm. Need condenser fan. Customer opted not to repair W10124096 99.00Sh 15Labor 106.95Sc 93.50
Near Hilton, NY 14468
David
Job Details: 10/31/2020
WASHER WHIRLPOOL MVWC565FW2 "DC indicator light was not illuminated on the control board. Replaced control, calibrated , and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL"
Near Hilton, NY 14468
David
Job Details: 10/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced inlet assembly, valve, and float, per Techline. Unit leaked significantly as soon as the wash motor was energized. Called Techline again to document reinstalled oldValve to recheck water level. There is no difference between water valves regarding water level. Rechecked installation to make sure that the insulation was not pressing against the tub irregularly. Whirlpool is going to contact the customer for resolution and did not recommend further repairs ."
Near West Henrietta, NY 14586
Steve
Job Details: 10/31/2020
WASHER WHIRLPOOL MVW6230RHW0 Customer stated unit would not finish cycle. Tested washer and found no error codes. Ran washer in normal cycle with towels and it filled and agitated as expected. Ran spin cycle and it worked as expected in time frame given on control. Customer states they are getting F5E4 lid not opened between cycles. The. Auto er were not opening lid in between cycles. Informed customer to open lid and leave open for a minute between cycles
Near Rochester, NY 14616
David
Job Details: 10/31/2020
STACKED LAUNDRY FRIGIDAIRE FFLE3911QW0 Found tub filled with water. Put unit on drain and spin. 120VAC to drain pump. Read open with ohm meter. Removed water from tub and replaced the drain pump. Unit tested good.
Near Pittsford, NY 14534
Steve
Job Details: 10/31/2020
DISHWASHER MAYTAG MDB7959SHZ0 Replaced upper rack rails for broken rails and rack falling. The dishwasher tested good. ; dspstn on spec-tagged invntry: 2 WPW10567728 TRACK
Near Fairport, NY 14450
Steve
Job Details: 10/31/2020
WASHER WHIRLPOOL MVWC565FW0 Found the gearcase is leaking oil onto belt. The washer need a gearcase. The cost of the repair outweighs new unit.
Near Rochester, NY 14609
James
Job Details: 10/31/2020
RANGE MAYTAG MGR6600FZ1 Q1 n. Q2 n. Q3 n. Door not closing replaced hinge parts and tested unit functions properly
Near Rochester, NY 14606
James
Job Details: 10/31/2020
WASHER WHIRLPOOL MVW8230HC0 Q1 n. Q2 n. Q3 n. Unit banging into side during spin. Complaint of tub hanging to far down when full. Tested diagnostics. No error codes. Slight vibration in spin cycle while empty. Calibrated control. Customer is to monitor. If problem persists replace suspension
Near Rochester, NY 14606
David
Job Details: 10/31/2020
WASHER WHIRLPOOL WTW4950HW Unit would not drain due to a defective drain pump. Pump housing was clear but the impeller would not turn. Replaced the pump motor. Calibrated and tested. Unit tested good Verbal signature
Near Fairport, NY 14450
Evan
Job Details: 10/31/2020
DISHWASHER WHIRLPOOL WDF760SADM0 Customer stated that unit would not drain. Discovered that drain pump hose was severely clogged causing issue. Cleared hose with shop vacuum. Tested unit multiple times. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 10/31/2020
WASHER MAYTAG MHW5630HC0 Replacing tub due to holes inside basket being too sharp causing unit to rip clothing during cycle. Replaced tub. Changed over all parts to new tub. Ran multiple test cycles. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 10/31/2020
WASHER MAYTAG MHW5630HW0 Replacing dispenser due to unit leaking from edge of dispenser and dripping down inner door. Replaced dispenser. Tested unit. Unit tested goods
Near North Chili, NY 14514
David
Job Details: 10/31/2020
WASHER MAYTAG MFW9700SB1 Unit was making a very loud noise during the spin cycle. Checked inner basket. Found that the inner basket is loose from the outer tub because the spindle is broken. The inner basket is NLA customer is going to replace the unit.
Near Fairport, NY 14450
Dave
Job Details: 10/31/2020
RANGE JENN AIR SVD48600B Found the grill side of the unit not getting enough gas to light . Cleaned orifices and tested unit . Unit is now working as expected.
Near Webster, NY 14580
Evan
Job Details: 10/31/2020
DISHWASHER KITCHENAID KDFE104DBL2 Customer stating that unit is not responding to commands. Could not get unit into diagnostic mode. Reset unit at control. Unit began to function. Ran diagnostic cycle unit completed cycle as it should. Could not replicate issue once cycling power on machine. If issue persists please order WPW10537334 (console) collecting service call fee for now. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP and 1 WPW10653840 LATCH
Near Victor, NY 14564
Dave
Job Details: 10/31/2020
WASHER WHIRLPOOL MVWX655DW2 Replace cam and power cord . Unit is still shutting off . Unplugged all components but just left power cord and control on . Called techline Sr 7729176471 . Went through multiple tests with techline . Unit still doing it . Thinking its a power problem. No voltage drops and outlet is correct . Customer will check unit and run cord to another outlet and leave plugged in for testing . ; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Honeoye Falls, NY 14472
Dave
Job Details: 10/31/2020
MICROWAVE FRIGIDAIRE PLMV169DCC Fuse was blown jumped wires and tested magnetron is bad . Customer will seek new unit .
Near Churchville, NY 14428
James
Job Details: 10/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Q1 n. Q2 n. Q3 n. Replaced icemaker and cycled in diagnostics. Customer is to monitor for 24 hours one year warranty on repair ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
Near Mendon, NY 14506
Steve
Job Details: 10/31/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Replaced evaporator and drier for not cooling. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10858281 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW6620HC0 Found dispenser leaking from front. Ordering dispenser ; ordrng 1 W11465532 (DISPENSER)
Near Rochester, NY 14616
David
Job Details: 10/29/2020
RANGE KITCHENAID KFGG500ESS2 "Sr7729157731Customer is stillHaving an issue with oven relighting. Although I was unable to recreate the issue while in the home, I documented issue with Techline. Polarity is correct. Followed DSI trouble shooting service pointer yet provided by Techline. Could not find a failure in the DSI system as it is very intermittent. Ordering a new ignitor and DSI control. More documentation is required if problem persists ; ordrng 1 WPW10324262 (Ignitor) and 1 WPW10511278 (DSI control)"
Near Pittsford, NY 14534
Dave
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KBFS22ECMS00 Unit needs new ice maker . Its cycling and not calling for water . Tested water flow at dispenser. Was good . Jumped the ice maker to test water valve. Tested good . Ordering ice maker W10884390; rqstng P&A on 1 W10884390 (icemaker)
Near Irondequoit, NY 14609
Dave
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unit not cooling . Unit has leak . Ordering evap and compressor uv drier . Put tap on unit to get it cooling . Ordering parts . ; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 819043 (heat-probe) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor)
Near Ontario, NY 14519
James
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW72HEDW0 F3e1. F8e3. Cleared codes. User interface flashes and dies over and over. Disconnected UI and pressure switch. Reconnected and cleared pressure hose. Ran diagnostics test. Checked pressure hose connection at rear tub and drain pump. Unit functions but UI flashes randomly when off. Dispenser drawer hard to pull out. ; rqstng P&A on 1 W10575334 (disp.drawer assy) and 1 WPW10750475 (panel-cntl)
Near Webster, NY 14580
Evan
Job Details: 10/29/2020
STACKED LAUNDRY GE GUD27ESSJ0WW Replacing gear case seal due to unit leaking from seal. Cannot remove tub nut need special tool to attachment to remove nut. Tech to retrieve tool and return ; schdld next appmnt for 10/29 THU 3-6
Near Palmyra, NY 14522
Dave
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 F5E1 door error code Ordering tracks . Found spray arms not spinning at all . Ordering both spray arms and top manifold. . Found the tracks heat stakes rusting . ; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm) and 1 W11162734 (manifold)
Near Brockport, NY 14420
David
Job Details: 10/29/2020
DRYER ROPER RED4516FW0 The dryer was making a loud scraping noise. Found a drywall screw lodge in the front drumBearing. Removed screw. Unit tested good.
Near Canandaigua, NY 14424
Dave
Job Details: 10/29/2020
DISHWASHER KENMORE 665.14799N510 Diverter motor is leaking . Unit needs new sump . Quoted customer .customer will look into another unit . Part number for sump is WPW10554963 .user interface is also cracked W10901799; ordrng 1 WPW10554963 (pump&motor)
Near Manchester, NY 14504
Steve
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found freezer door sagging and rubbing on liner causing door to not always close properly. Adjusted door and it closes properly now.
Near Rochester, NY 14616
James
Job Details: 10/29/2020
DRYER AMANA NED4655EW1 Q1 n. Q2. N. Q3 n. Unit squeaking during cycle. Tightened cabinet screws and adjusted feet. Noises no longer occur.
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
DRYER AMANA NED4655EW1 Replaced door switch for not starting.
Near Rochester, NY 14626
David
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Water and ice was not working properly because the waterline was kinked against the floor penetration causing a restriction. Moved refrigerator away from the back wall a bit so it would clear the waterline. Water tested good
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced power cord for no ground. Replaced ui and ACU for unresponsive.
Near Geneseo, NY 14454
Dave
Job Details: 10/29/2020
MICROWAVE WHIRLPOOL WMH31017HB3 Tested microwave couldnt find a strange noise . Customer will monitor and try to take video if it happens again .
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
WASHER WHIRLPOOL MVWB835DC Replaced control for ui mismatch error.
Near Rochester, NY 14610
Evan
Job Details: 10/29/2020
MICROWAVE WHIRLPOOL WMHA9019HV1 Replacing control due to convection relay being stuck op causing unit not to heat when using convection. Replaced control tested unit. Unit now heating as it should. Unit tested good
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
DRYER WHIRLPOOL NED4655EW1 Replaced white thermal fuse for open fuse causing dryer to no start. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Evan
Job Details: 10/29/2020
MICROWAVE KITCHENAID KBHS109SSS06 Called techline to confirm diagnosis. Replacing magnetron due to unit not heating. Replaced magnetron and tested unit. Unit now heating as it should. SR: 7729154668
Near Webster, NY 14580
James
Job Details: 10/29/2020
WASHER WHIRLPOOL RTW4516FW2 Q1 n. Q2 n. Q3 n. Replaced basket and calibrated. Ran spin cycle successfully.
Near Pittsford, NY 14534
Evan
Job Details: 10/29/2020
RANGE KITCHENAID KFGC506JSS00 Customer stated that while attempting to light burners on stovetop burner would continually click after burner was lit. Confirmed issue. Burners would not stop sparking after burner was lit. Cycled power on unit and tested again. After cycling burners are now lighting as they should. Tested burners multiple times. Could not replicate issue. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replacing freezer door due to unit failing to seal properly. Replaced freezer door. Inspected seal. Unit tested good
Near Webster, NY 14580
James
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL KRFC302EBS02 Replaced damper. Damper opened upon install and no abnormal noise occurred.
Near Rochester, NY 14623
David
Job Details: 10/29/2020
REFRIGERATOR KENMORE 1900-4-15 Replaced open fan motor. Unit tested good
Near Rochester, NY 14605
David
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Replaced control and thermistor. Customer to monitor. Evaporator was clear
Near Rochester, NY 14605
David
Job Details: 10/29/2020
REFRIGERATOR ELECTROLUX EW23CS65GS1 Customer concerned with water dispenser not working and freezer door sealing poorly. Was unable to recreate the dispenser issue. The freezer door was binding against product on the top shelf causing the seal to let go when the refrigerator door was shut. Was able to correct the issue by rearranging freezer contents
Near Geneseo, NY 14454
Dave
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG515S0JB0 F3E2 over temp error . Replaced control and sensor . Tested unit . Tested good . customer mentioned lighting broil or bake sometimes has issue . If problem persists order W11162730 Dsi board
Near Rochester, NY 14615
David
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG525S0HS1 Door was not closing due to a broken active hinge. Replaced hinge. DoorTested good Verbal signature l
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
RANGE AMANA ACR4503SFW0 Replaced right rear switch for intermittent no operation. The burner tested good.
Near Fairport, NY 14450
Evan
Job Details: 10/29/2020
WASHER MAYTAG MVWB766FW1 Customer stated lid lock was flashing and unit would not start cycle. Upon inspection discovered multiple error codes relating to lid lock. F5e2 and f5e1 are stored codes. Replaced lid lock. Tested unit. Unit tested good ; used 1 W10810403 (LID LOCK ASSY) from stock
Near Sodus, NY 14551
Steve
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG515S0JW0 Replaced main control for unresponsive control. The control tested good.
Near Webster, NY 14580
James
Job Details: 10/29/2020
WASHER WHIRLPOOL MVWX655DW1 Q1 n. Q2 n. Q3 n. Unit not spinning due to worn hub. Replaced hub. Unit needs gearcase. Warranty repair for hub replacement. ; used 1 W10528947 (HUB) from stock
Near Williamson, NY 14589
James
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1 n. Q2 n. Q3 n. Replaced rails and molded gasket with heat gun. Door sealing much tighter than previous. One year warranty on repair.
Near Penfield, NY 14526
Steve
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Added pressure valve to water line for high water pressure causing filter to stop letting water to dispenser. The water tested good
Near Rochester, NY 14609
Dave
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG320M0BW2 Checked unit for gas leaks . Found to leaks . Tested all fittings . Found the gas check valve had a leak .Gas company had removed the check valve and capped the line . Customer will have to get plumber to fix gas line .
Near Macedon, NY 14502
Evan
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE505W0HB2 Customer stating that unit was flashing F 21 code for Stuck key. Replaced control. Ran test bake cycle. Unit tested good
Near Ontario, NY 14519
James
Job Details: 10/29/2020
DISHWASHER MAYTAG MDB4949SDZ0 Replaced tube and tested twice. Found no leaks.
Near Webster, NY 14580
Evan
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDTM404KPS0 Replacing drain pump due to original pump failing to drain during cycle. Replaced pump tested unit. Unit tested good
Near Rochester, NY 14612
James
Job Details: 10/29/2020
WASHER WHIRLPOOL MVWC565FW0 Q1 n. Q2 n. Q3 n. Unit gets to sense cycle and stays there. Motor control Fault. Unit functions properly in diagnostics. Cleared codes and calibrated. Started normal cycle and washer functions properly. Customer is to monitor. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035751 GEARCASE
Near Canandaigua, NY 14424
Dave
Job Details: 10/29/2020
MICROWAVE KITCHENAID KMHC319EBS4 Replaced magnetron and diode and interlocks . Tested unit . Tested good
Near Hilton, NY 14468
David
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unit was not producing ice cubes because the ice maker fill tube was frozen. Thawed tube and used a jumper to test the water valve. Water pressure to the unit is very low likely causing the issue. Recommending that the customer replace the water supply to the refrigerator to prevent this issue from reoccurring. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER
Near Rochester, NY 14612
James
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDTE334DWH0 Q1 n. Q2 n. Q3 n. Replaced rack positioner and wheels. Adjusted feet so door aligns with cabinet. Unit functions properly
Near Webster, NY 14580
Evan
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 Replacing valve and feed tube due to feed tube cracking at bottom causing unit to leak. Replaced parts. Tested unit. Unit tested good
Near Hilton, NY 14468
David
Job Details: 10/29/2020
WASHER MAYTAG MHW5500FW1 The user interface is failing causing the unit to act erratically. Quoted for UI customer declined to have it repaired at this time
Near Rochester, NY 14607
Evan
Job Details: 10/26/2020
WASHER MAYTAG MHW7100DW0 Replacing pressure switch due to unit failing to sense when water has exited tub and continually running drain pump. Replaced switch tested unit multiple times to confirm function
Near Spencerport, NY 14559
David
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB7749SBQ2 Found unit over sudsing again. Provided customer with several soap samples to try to remedy issue. Cleared excess suds. ATEC warranty
Near Rochester, NY 14616
James
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW1 Replaced drain pump and calibrated. Ran test cycle successfully
Near Irondequoit, NY 14609
James
Job Details: 10/26/2020
RANGE KENMORE 79096312405 Q1 n. Q2 n. Q3 n. Inspected unit found bake element broken in pieces. Replaced element and tested. Unit not heating. 120v to element. Need control. Unit not worth repair.
Near Webster, NY 14580
James
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8040DW3 Replaced speaker Customer is to monitor if problem persists user Interface W11125152
Near Rochester, NY 14622
James
Job Details: 10/26/2020
OVEN WHIRLPOOL WFG525S0JZ0 Q1 n. Q2 n. Q3 n. Unit intermittently not igniting. Replaced igniter on bake burner and tightened connections. Checked outlet. 118v with proper ground. Preheated oven successfully. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Henrietta, NY 14467
Dave
Job Details: 10/26/2020
WASHER MAYTAG MVWX655DW2 Unit had no error codes . Unit was stuck in spin cycle had to cancel out cycle . Calibrated unit and ran auto diagnostics. Unit tested good . Gave customer tips on best cycles and uses . Customer instruct.
Near Rochester, NY 14624
David
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced ice maker and freezer led due to no ice and no lights in freezer and fresh food section. Cycled power to reset error codes. Customer to monitor for ice after 24 hours ; used 1 W10695459 from stock
Near Rochester, NY 14616
David
Job Details: 10/26/2020
DRYER WHIRLPOOL WED7000DW0 Unit would not start due to an open thermal fuse. Replaced thermal fuse and checked airflow. Recommending that the customer replace venting before use. Unit tested good ; used 1 3392519 (Fuse) from stock
Near Rochester, NY 14618
Evan
Job Details: 10/26/2020
COOKTOP KITCHENAID KICU509XBL00 Replacing filter board due to unit continually flashing error codes and beeping. Replaced filter board. Tested all burners. Unit tested good
Near Rochester, NY 14626
David
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit was shutting off on its own. Found f2e1 communication error in diagnostics. Replaced keypad. Customer to monitor.Verbal signature
Near Spencerport, NY 14559
David
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW1 Replaced leaking gearcase. Calibrated and tested. Unit test ok. ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE
Near Pittsford, NY 14534
Dave
Job Details: 10/26/2020
OVEN JENN AIR JJW3830IL00 Replaced appliance managers and UI . Signal harness and upper cooling fan . Tested parts in diagnostics tested good . Tested upper oven to 350 .unit fails to F6E4 .tested lower oven to 350 failed . called techline SR 7729120437 . Techline had no more suggestions and is going to send this to engineering. Will wait for response from Jenn air
Near Rochester, NY 14616
David
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Found unit leaking from the top of the door. Latch was bent preventing door from closing properly. Adjusted the door latch to get proper closure. Unit tested good afterwards. Verbal signature
Near Fairport, NY 14450
Evan
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB4949SHB1 Customer stating that unit is still experiencing same issue. Unit will power up on its own and begin to run cycle. Called techline to document issue due to control and UI being previously replaced. Techline agent had deemed unit unrepairable and is submitting unit for PEXSR: 7729119929
Near Rochester, NY 14626
David
Job Details: 10/26/2020
WASHER WHIRLPOOL MVW7232HW0 Display is damaged proceeding with console ; ordrng 1 W11478526 (Console)
Near Fairport, NY 14450
Evan
Job Details: 10/26/2020
OVEN-MW COMBO ELECTROLUX 318279621A Replacing lever on microwave due to unit failing to open door when actuated. Replaced lever tested door. Unit tested good
Near East Rochester, NY 14445
Dave
Job Details: 10/26/2020
REFRIGERATOR FRIGIDAIRE FGHC2355PF0 Found frost build up on top of ceiling on freezer section only frost there . Freezer door not closing really tight . Door gasket is good no tears but is hanging up on the cabinet. Heated gasket and added vasoline to the gasket to help it slide . Tested unit in diagnostics. Everything tested good . Removed ice build up .customer will monitor.
Near Webster, NY 14580
James
Job Details: 10/26/2020
MICROWAVE MAYTAG MMV4206FZ2 Q1 n. Q2 n. Q3 n. Unit not starting without throwing door open error. Replaced door switches and tested. Unit functions properly; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Fairport, NY 14450
Dave
Job Details: 10/26/2020
WASHER MAYTAG MVWB766FW1 Replaced lid lock and control . Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock
Near Fairport, NY 14450
Dave
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE505W0HW2 Replaced control for steam clean not working. Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Replace diffuser and tested unit . Tested good
Near Macedon, NY 14502
Evan
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KBFN506ESS Customer stated that unit is failing to stop making ice due to ice bar coming detached from ice. Reattached I’ve bar and tested ice maker. Unit tested good
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Drawer falls off track. Complaint of food freezing in crisper bin and unit turned itself to max cool. Replaced track and verified drawer functions properly. Drawer was 39 at recommended setting. Customer is to monitor if problem persists replace control
Near Farmington, NY 14425
Dave
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG540H0ES0 Hinges are good dont go past 90 degrees gasket is good . Checked temperatures . Temperatures are good . Removed door stop on the right side to allow the door to close better . Floor may cause the chassis to flex . So the door not closing all the way . Called techline SR 7729123715 documented . Customer will monitor
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRFC704FBS02 Q1 n. Q2 n. Q3 n. Ff EVAP frozen. Defrost heater not energizing. Ff thermistor reads 75 degrees. Need control and evap cover. Defrosted coil. Called tech line 7729122610; ordrng 1 W11167902 (COVER) and 1 W11450890 (CONTROL B/O)
Near Canandaigua, NY 14424
Dave
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found the left hand vegetable drawer was not in right . Customer also mentioned the freezer door was hard to open . Clean rails off and added. Grease . Tested unit . Tested good .
Near Rochester, NY 14609
Evan
Job Details: 10/26/2020
DRYER WHIRLPOOL WED4800BQ1 "Customer stated that unit was failing to operate. Discovered that L1 at terminal had burned up at receptacle and worked its way to terminal block on dryer. Replaced terminal block and power cord on dryer. Advised customer receptacle will need to be replaced before unit is able to function. Dryer itself tested good ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 PT220L CORD 4' 3W , and 1 TJ1006 CORD 6' 4 PRONG"
Near Penfield, NY 14526
Evan
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL DWU9906BAB Customer stating unit will not run and also rack does not fully slide out and door is falling. Discovered that switch mechanism for handle is broken. Also wheel assembly on rack has snapped causing issue. Ordering wheel assembly and springs. ; ordrng 1 WP903093 (WHEEL ASSEMBLY ) and 2 WP912652 (SPRING )s