We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Hilton, New York 14468
Dave L
Job Details: 03/12/2025
"Replaced fan harness and drain pan due to frozen ff evap; dspstn on spec-tagged invntry: 1 W11033168 HARNESS , used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, New York 14607
Andres V
Job Details: 03/12/2025
"Checked error code found none. I was able to run a diagnostic cycle but cannot start a normal cycle. Chcked the coin start switch and checked power to control. 18006623587; ordrng 1 W11712987 (Control board), dspstn on spec-tagged invntry: 1 W11212745 ACTUATOR"
We serviced a
KITCHENAID OVEN
Model KFGG500ESS7
Near Victor, New York 14564
Ben H
Job Details: 03/12/2025
When I arrived I found the unit when set to 350 maintained an average temperature of 338 I calibrated the unit up 10? to maintain an average of 350
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, New York 14612
Dave L
Job Details: 03/12/2025
Replaced thermistor and control . Sealed diffuser to liner. ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, New York 14616
Dave L
Job Details: 03/12/2025
"ReplacedLower harness due to drain issue found harness was not correct. Ordering harness ; ordrng 1 W11591637 (Harness), dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Webster, New York 14580
Dave L
Job Details: 03/12/2025
Found unit was getting out of balance due to front foot coming off the ground. Wash basket it out of round. Ordering basket ; ordrng 1 W11513244 (Basket)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW585BSV3WS
Near Farmington, New York 14425
Ben H
Job Details: 03/12/2025
Replaced suspension rod
We serviced a
KENMORE REFRIGERATOR
Model ="106.57943700"
Near Webster, New York 14580
Dave L
Job Details: 03/12/2025
Replaced ice bin and cleared defrost drain. ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD9150WW0
Near Victor, New York 14564
Ben H
Job Details: 03/12/2025
Found a loose wire not connected on the high limit thermostat reconnected the wire and tested unit; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
WHIRLPOOL OVEN
Model WOED5027LB00
Near Pittsford, New York 14534
Ben H
Job Details: 03/12/2025
Voltage is getting up to the UI and the UI screen lights up however the screen and buttons do not register any touch. Ordered UI board ; ordrng 1 W11659267 (Control panel)
We serviced a
MAYTAG DRYER
Model MED6630HWO
Near Rochester, New York 14618
Ben H
Job Details: 03/12/2025
"Customer informed me that unit is having an intermittent issue with all the lights not turning on and unit not running. When I arrived unit was working correctly and I ran a diagnostic cycle and there is no codes. I quoted the customer for $523 ( which includes parts and labor, not service call) to replace the control board and customer is going to run it and see if the issue reoccurs before buying a new board if customer calls back then order W11310058"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Irondequoit, New York 14622
Dave L
Job Details: 03/12/2025
Unit intermittent terminates mod cycleAnd wont restart. Found voltage to l1 150. Voltage to l2 70Cycled breaker. Replaced switch and Voltage returned to normal. Unit tested ok with oltageCorrect.Recommended customer have an electrician service breaker
We serviced a
AMANA DRYER
Model NED4655EW1
Near Fairport, New York 14450
Ben H
Job Details: 03/12/2025
Found a roller wheel that was worn down causing the noise. Put a dryer repair kit on unit; used 1 4392065 (REPAIR KIT) from stock
We serviced a
GE REFRIGERATOR
Model GWE19JMLGFES
Near Fairport, New York 14450
Ben H
Job Details: 03/12/2025
Replaced the mullion and insured that the doors close correctly
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rochester, New York 14607
Andres V
Job Details: 03/12/2025
Used whirlpool vent tool to test venting found that it is clogged causing heating issues. Customer will need vent cleaned
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Spencerport, New York 14559
Dave L
Job Details: 03/12/2025
Replaced sump due to poor wash.
We serviced a
MAYTAG MICROWAVE
Model MMV5208WS-1
Near Webster, New York 14580
Zach L
Job Details: 03/11/2025
"Replaced upper and lower door switches. Tested; dspstn on spec-tagged invntry: 1 W10269458 SWITCH and 1 W10727360 SWITCH - 1/4' , used 1 W10915404 (Switch) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14609
Zach L
Job Details: 03/11/2025
Debris caught in pressure hose. Cleared hose and tested unit
We serviced a
GE REFRIGERATOR
Model GFE28GYNIFS
Near Penfield, New York 14526
Zach L
Job Details: 03/11/2025
"Partial frost pattern, compressor overheating. Low side sealed system leak, needs new evaporators and drier.; ordrng 1 WR87X36101 (Evaporator) and 1 WR87X30875 (Drier) and 4 WR97X30616 (8x8 Al)s and 1 WR97X31240 (5x2.2) and 1 WR97X33925 (5x4) and 1 WR87X36103 (FF evaporator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Penfield, New York 14526
Zach L
Job Details: 03/11/2025
"Unit not cooling properly. Thawing in freezer. Irregular frost pattern on evaporator. Pressure tested with 200psi nitrogen and bubble tested. Found no leaks. After bubble testing, system pressure measured 180psi, signalling leak in system. Unable to vacuum down. Contacted techline. Techline advised leak is inside walls of unit, unrepairable. SR#7741119857"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near West Henrietta, New York 14586
Ben H
Job Details: 03/11/2025
Found loose connection between HMI and AC boards. Reconnected the wires and the unit runs fine
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Henrietta, New York 14467
Ben H
Job Details: 03/11/2025
Sounds about the thermal fuse had blown causing it to not run. Replaced thermal fuse and tested unit ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW5430PBK1
Near Rochester, New York 14620
Zach L
Job Details: 03/11/2025
"F5E3, lid will not lock or unlock. Lock receiving power, but will not actuate. Needs new lid lock; ordrng 1 W11670519 (Lid lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Rochester, New York 14609
Zach L
Job Details: 03/11/2025
Unable to replicate issue. All functions working.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS3
Near Rochester, New York 14620
Andres V
Job Details: 03/11/2025
Solenoid fell out of place temporarily placed it back in place until we replace it; ordrng 1 W11412300 (Dispenser)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Fairport, New York 14450
Ben H
Job Details: 03/11/2025
ReplacedThe wheel shaft and nut and replaced roller wheel. Tested unit and it is no longer making any noise; dspstn on spec-tagged invntry: 1 WPW10314173 ROLLER-SUPPORT
We serviced a
KITCHENAID COOKTOP
Model KFEG500ESS7
Near Farmington, New York 14425
Ben H
Job Details: 03/11/2025
Cooktop has a bad seal job with the seal missing and some areas and peeling up in others. Ordered cooktop; ordrng 1 W10804319 (Cooktop)
We serviced a
WHIRLPOOL WASHER
Model WFW4720RW0
Near Farmington, New York 14425
Ben H
Job Details: 03/11/2025
Found one of the screws Holding the front panel to the Frame was loose Causing the front panel to bang around. Tighten the screw and made sure it was holding good
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, New York 14611
Zach L
Job Details: 03/11/2025
Replaced control and tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, New York 14613
Zach L
Job Details: 03/11/2025
"Unit had full frost pattern, 38 degrees in refrigerator and 10 degrees in freezer. No issues with fan or compressor. Changed freezer setting to max, customer to monitor.; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS05
Near Bloomfield, New York 14469
Ben H
Job Details: 03/11/2025
Found the igniter broken. Replaced igniter and tested unit ; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rochester, New York 14624
Andres V
Job Details: 03/11/2025
Unit is getting power but UI is not getting power. Ohmed out the motor and door lock found it out of range. Sr 7741116156; ordrng 1 W11419051 (Control board) and 1 W11700916 (Lid lock)
We serviced a
GE WASHER
Model GFW650SSN2WW
Near Rochester, New York 14624
Andres V
Job Details: 03/11/2025
"Took off belt and spun drum did not hear any noise, spun the motor heard high pitch noise customer was talking about ; ordrng 1 WH03X29524 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, New York 14624
Andres V
Job Details: 03/11/2025
"Fill tube froze again, we were just here last month for same issue. Recommend replacing the freezer door ; ordrng 1 LW11026427 (Freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Rochester, New York 14623
Andres V
Job Details: 03/11/2025
"Found compressor to be seized, will try to start but then click off. Unit will need a sealed system repair replacing the compressor ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6nk) and 1 W11506635 (Charging tube) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near North Chili, New York 14514
Andres V
Job Details: 03/11/2025
Found a broken pen inside the ice bucket.
We serviced a
WHIRLPOOL DRYER
Model WED97HEXR0
Near Rochester, New York 14606
Andres V
Job Details: 03/11/2025
"Heard noise coming from the belt pulley, used repair kit to replace rollers, belt and pulley. Put unit back together and tested it. Unit is working properly; used 1 4392067 (Repair kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Irondequoit, New York 14617
Andres V
Job Details: 03/11/2025
"Installed new studs and handle, got same result of handle not sitting flush. Called techline informed them off issue and sent pics. They are sending this to engineering and will contact me if they come up with something or customer if not"
We serviced a
GE RANGE
Model PGB965YPFS
Near Palmyra, New York 14522
Ben H
Job Details: 03/10/2025
Customer not available. Talked to customer and scheduled for Monday the 17th; schdld next appmnt for 3/17 MON !
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Farmington, New York 14425
Ben H
Job Details: 03/10/2025
Found heat element wire unplugged so the element could not heat the water. Reconnected wire and tested unit
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Canandaigua, New York 14424
Ben H
Job Details: 03/10/2025
Unit is having an Internet issue shutting off on time dry before the time runs out. Customer said its been working fine over the weekend Checked all the fuses and could not find any issue. Set up a Pseudo appointment for Wednesday and Instructed customer to Run some loads And gave her instructions on what to do so I have more information on what the problem is when I call her; schdld next appmnt for 3/12 WED !
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Canandaigua, New York 14424
Ben H
Job Details: 03/10/2025
Ran a diagnostic cycle and confirmed error code F4E8. Could not find the source of the error code. Re-calibrated board and instructed the customer to monitor
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Canandaigua, New York 14424
Ben H
Job Details: 03/10/2025
Found screws holding the end cap to the burner were not correctly Fastened causing improper airflow. Adjusted the screws and burner works good
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Penfield, New York 14526
Zach L
Job Details: 03/10/2025
Control indicator LED flashing irregularly. Replaced control and tested
We serviced a
JENN AIR OVEN
Model JJW3830IL01
Near Penfield, New York 14526
Zach L
Job Details: 03/10/2025
"Control shorted, needs new UI; ordrng 1 W11449114 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, New York 14450
Zach L
Job Details: 03/10/2025
"Replaced water chute and sealed against back of refrigerator. Tested, ice maker fills with no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS09
Near Fairport, New York 14450
Zach L
Job Details: 03/10/2025
Replaced door and gasket. Heated gasket into shape.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, New York 14618
Zach L
Job Details: 03/10/2025
Leak in sealed system. Parts covered by 10 year limited manufacturer warranty; ordrng 1 W11492867 (FF Evaporator) and 1 WPW10608485 (FZ evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Process tube) and 2 W11506620 (8x8 al)s and 2 W11504424 (8x1.8 al)s and 2 W11504445 (5x4)s and 1 W11504420 (8x6)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, New York 14621
Andres V
Job Details: 03/10/2025
Evap fan is intermittently working. When it goes into a defrost it has a hard time starting up again. Recommend replacing motor; ordrng 1 WPW10464673 (Eaporator fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Penfield, New York 14526
Andres V
Job Details: 03/10/2025
Timer wont stop turning even when the cycle is finished. Unit will need new timer; ordrng 1 WPW10436303 (Timer)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Walworth, New York 14568
Andres V
Job Details: 03/10/2025
Checked power at the terminal block found 120v on one leg but the other side was getting nothing. Customer will need an electrician.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, New York 14580
Andres V
Job Details: 03/10/2025
"Inspected the harness wires at the bottom of door, cycled ice maker and did fill test. When doing fill test ice maker did not fill. Checked fill tube found it frozen. Cleared it and tested it again. If customer calls back order W11551458; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Webster, New York 14580
Andres V
Job Details: 03/10/2025
"Theirs a service pointer for this issue, I aligned the burners like service pointer stated too. Customer is to monitor issue and record issue if it gets worse SR 7741108822"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Irondequoit, New York 14622
Andres V
Job Details: 03/10/2025
Tested damper and had customer listen to verify noise. Replaced the damper on unit and tested it
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Spencerport, New York 14559
Dave L
Job Details: 03/10/2025
Unit needs a new wash motor. Unable to uninstall then Unit without moving counter or removing tileFlooring. The customer will have to have the unit uninstalled before I can proceed ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GYE22HMKES
Near Brockport, New York 14420
Dave L
Job Details: 03/10/2025
Replaced evap fan and evaporator cover due to poor cooling
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brockport, New York 14420
Dave L
Job Details: 03/10/2025
Repaired broken drain pump harness.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greece, New York 14616
Andres V
Job Details: 03/10/2025
"Unit is having a pressure tube issue, unit turns on drain pump and wont stop. Pressure tube checks good, unit will need new control board ; ordrng 1 W11603811 (Control board)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Canandaigua, New York 14424
Ben H
Job Details: 03/10/2025
I found the screw holding the rotor to the transmission was loose causing the noise however when I got there I was informed that the drain pump has stopped working and the lid wouldnt unlock In the unit is full of clothes and water. Tried to put it in a diagnostic mode but it wouldnt let me and it would not unlock the lid. Control is constantly sending power to the drain pump but the pump does not pump any water out ordered control board and drain pump; ordrng 1 W11687817 (Control) and 1 W11396717 (Drain pump)
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Spencerport, New York 14559
Dave L
Job Details: 03/10/2025
Flood sensor is preventing heater from operating returning with flood sensor ; ordrng 1 WD21X10519 (Flood sensor)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greece, New York 14616
Andres V
Job Details: 03/10/2025
"Heating element checks good, checked hi limit fuse. Checked power output at the timer did not find any, also noticed when you turn timer to off position it doesnt cut power ; ordrng 1 W10857612 (Timer) and 1 WP3387134 (Thermostat), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, New York 14559
Dave L
Job Details: 03/10/2025
Harness to cap wasCaught on debris under washer and was no longer plugged in. ReConnected cap
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Spencerport, New York 14559
Dave L
Job Details: 03/10/2025
Tightned loose rotor bolt causing noise during spin
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Rochester, New York 14626
Dave L
Job Details: 03/10/2025
Adjusted door strike
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ4
Near Rochester, New York 14624
Dave L
Job Details: 03/10/2025
Replaced broken handle and dented console
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hilton, New York 14468
Dave L
Job Details: 03/10/2025
"Replaced latch, control, and repaired drain pump harness due to unit not starting."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, New York 14534
Zach L
Job Details: 03/10/2025
Ice paddle disconnected. Reconnected and tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY010
Near Canandaigua, New York 14424
Ben H
Job Details: 03/10/2025
Found ice maker shutoff arm out of placeSo it would not shut off when ice bin was full. Put They shut off our back into place and now it registers when the bin is full
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Caledonia, New York 14423
Zach L
Job Details: 03/10/2025
"Pressurized system with 200psi nitrogen and bubble tested, found no leaks. Issue caused by partial restriction. Replaced dryer and blew system clear. Vacuumed to 500 microns and recharged with 4.16oz of R134a; dspstn on spec-tagged invntry: 1 W10233960 COMPRESSOR"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14612
Andres V
Job Details: 03/10/2025
"Unit is leaking from standpipe, when it drain water backs up and leaks out of pipe. Customer will need pipe cleared before using washer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Rochester, New York 14609
Andres V
Job Details: 03/06/2025
Unit is it of I&I will not cover this issue or the missing plug.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA09
Near Rochester, New York 14618
Andres V
Job Details: 03/06/2025
"Cusotmer did not call for drawer issues, she thought we were going to install the front panel of the fridge but not covered under warranty"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, New York 14607
Zach L
Job Details: 03/06/2025
Replaced control and tested
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, New York 14618
Zach L
Job Details: 03/06/2025
Replaced drum and tested unit
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM05
Near Pittsford, New York 14534
Andres V
Job Details: 03/06/2025
"Replaced the freezer door, transfer over rails and door handle."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Scottsville, New York 14546
Andres V
Job Details: 03/06/2025
Bake element cracked causing no heat. Customer will need element replaced ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC2036RZ00
Near Rochester, New York 14624
Andres V
Job Details: 03/06/2025
"Showed customer how ice maker works with the on and off button, he was under the impression that it was lifting the bail arm."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, New York 14450
Zach L
Job Details: 03/06/2025
"Ice maker water chute dripping into fan, causing noise and irregular cooling. Needs new chute; ordrng 1 W11645360 (Water chute)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Irondequoit, New York 14617
Andres V
Job Details: 03/06/2025
"Cannot get handle to sit flush against the panel, every time I tighten it down it wants to come up. Called techline got it documented SR 7741090939; ordrng 1 W11685315 (Handle) and 2 W11157086 (Stud)s and 2 W10826179 (Screw)s"
We serviced a
GE RANGE
Model GRF600AV1SS
Near Victor, New York 14564
Zach L
Job Details: 03/06/2025
Customer is hearing normal operation of unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pittsford, New York 14534
Zach L
Job Details: 03/06/2025
"Restriction in sealed system. Replaced drier and leak tested. Vacuumed to 500 microns and recharged with 5oz of R134a. Tested, unit developed full frost pattern; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LV4
Near Webster, New York 14580
Andres V
Job Details: 03/06/2025
Installed new knobs on unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW3
Near Penfield, New York 14526
Andres V
Job Details: 03/06/2025
"Checked unit did not find anything unusual, answered customers question. Checked underneath unit for leaks. Unit is working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, New York 14616
Andres V
Job Details: 03/05/2025
Replaced the fill tube and used Perma gum around the tube to help seal..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Rochester, New York 14618
Dave L
Job Details: 03/05/2025
Ice container stuck and auger wont turn. Removed iceBin and cleared ice from ice container
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMSO
Near Pittsford, New York 14534
Dave L
Job Details: 03/05/2025
Spliced harness to accept new start device. Unit started and began cooling without issue with new start device installed
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, New York 14618
Dave L
Job Details: 03/05/2025
Replaced dispenser due to broken door. Ran calibration to test ; used 1 Sh15 (Sh) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Rochester, New York 14610
Dave L
Job Details: 03/05/2025
Unit will not complete cycles due to a shorted drain pump. Customer declined to repair.
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Spencerport, New York 14559
Dave L
Job Details: 03/05/2025
FoundThermistor reading 200 degrees at room temp. This is causing a water over temp error and preventing the heater from energizing. Was able to force heater on in diagnostics. Ordering sensor ; ordrng 1 WD21X22598 (Turbidity sensor)
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Rochester, New York 14626
Dave L
Job Details: 03/05/2025
Door was damaged. Ordering door ; ordrng 1 DirectshipWR78X30998 (Direct ship)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14626
Dave L
Job Details: 03/05/2025
Replaced cracked water valve
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, New York 14612
Dave L
Job Details: 03/05/2025
"Water reservoir intermittently freezes. Ordering control and thermistor. ; ordrng 1 W11546609 (Control) and 1 WPW10384183 (Thermistor), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Brockport, New York 14420
Dave L
Job Details: 03/05/2025
Found drain house had failed too far into stand pipe causing g pressure system error. Fastened drain hose. Ran quick wash to test ; ordrng 1 W11608056 (Control)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Rochester, New York 14608
Andres V
Job Details: 03/05/2025
"Replaced the freezer gasket, used heat gun to help gasket expand and seal. Checked for gaps.; dspstn on spec-tagged invntry: 1 W10861499 GASKET- DOOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14610
Andres V
Job Details: 03/05/2025
Explained customer how to start the unit and the 2 step process
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Walworth, New York 14568
Andres V
Job Details: 03/05/2025
"When I went to go replace inner door I noticed some water marks running down for the vent gasket. I replaced the inner door along with gasket to the vent. I tested unit out, unit is no longer leaking.; dspstn on spec-tagged invntry: 1 W11513971 DOOR-INNER and 1 WP8269259 GASKET"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQC7836RZ
Near Webster, New York 14580
Andres V
Job Details: 03/05/2025
"Spoke to the engineer, explained the situation, that the bottom left freezer is not working like the right side which is causing no ice. Engineer said he believes it is a leak in the system. He stated that they are going to take this unit back from the customer and give him a new one"
We serviced a
KITCHENAID OVEN-MW COMBO
Model KOEC527PBS01
Near Rochester, New York 14622
Andres V
Job Details: 03/05/2025
"I tested oven and watched the cooling fan, I did not see it turn on when pre heating. I took unit out of cavity and back panel off then tested it again. Fan turned on, must of been a pinched wire."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Irondequoit, New York 14622
Andres V
Job Details: 03/05/2025
"Found ice maker had no ice. Checked fill tube found it frozen, checked error codes found E5 for bad ice maker thermistor. Confirmed that the ice maker fill tube heater is good. Replaced the UI and the ice maker. Cycled it. Ice maker is filled with water. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"
We serviced a
GE RANGE
Model JB256RT3SS
Near Palmyra, New York 14522
Zach L
Job Details: 03/05/2025
Bake element disconnected. Reconnected element and tested