We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
"Customer stated dual element burner not staying on high. Called techline to verify operation of burner SR# 7733833468. Informed that if 2 quarts of water boil in 17-20 minutes burner is operating as expected. Water boiled in 15 minutes, unit operating as expected."
We serviced a
MAYTAG WASHER
Model BRAVO
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
No service needed
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Waterloo, NY 13165
Chuck
Job Details: 06/08/2022
Upon taking the top of the washer off i found a rust trail coming from the inlet water valve assembly housing W11173597 that also needs to be replaced. I quoted the customer the extra for the part but then they declined the repair and is going to purchase a new unit instead. The customer would like a refund for the parts that where paid for. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Nunda, NY 14517
Dave F
Job Details: 06/08/2022
Replaced door for UI not responding and not working. Replaced bellow for abrasion. Unit tested good ; dspstn on spec-tagged invntry: 1 W11280150 DOOR
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4207JZ0
Near Hilton, NY 14468
Dave L
Job Details: 06/08/2022
Replaced control and display. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Rochester, NY 14608
James
Job Details: 06/08/2022
Replaced icemaker. Icemaker cycled after install. One year warranty on repair. Sc paid last visit. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Brockport, NY 14420
Dave L
Job Details: 06/08/2022
Found wash motor getting 119vac but will not run. Quotes for wash motor. Customer was undecided.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14613
Dave L
Job Details: 06/08/2022
Washer had leaked when overloaded because the tub was leaning forward causing the water to run over the tub ring. Tested washer to verify proper operation.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Rochester, NY 14621
Dave L
Job Details: 06/08/2022
Rescheduled customer. ; schdld next appmnt for 6/15 WED 3-6
We serviced a
GE RANGE
Model JB645DK6BB
Near Rochester, NY 14621
Dave L
Job Details: 06/08/2022
Replaced cracked cooktop.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Irondequoit, NY 14617
Dave L
Job Details: 06/08/2022
Unit has gotten out of balance and was no longer planted correctly on the floor. Moved washer back into place and ran load size calibration. Reseated front left tub damper. Unit tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Irondequoit, NY 14609
Dave L
Job Details: 06/08/2022
Found leak at water supply line coming from the house side. Cut off damaged tube and reseated. Leak went away. Advised customer to have water line replaced by a licensed plumber as this is not a permanent repair. Recommending water be shut off until repair is made.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Rochester, NY 14609
Dave L
Job Details: 06/08/2022
Ice maker is stalled. Quotes for ice maker. The customer will call us when they are ready. ; ordrng 1 WPW10300022 (Ice maker)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDEM01
Near Webster, NY 14580
Dave L
Job Details: 06/08/2022
"Replaced fresh food evap and compressor due to no cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR 2 W11504424 COUPLER BR 8X1.8 , 2 W11504433 COUPLER BR 6X4 , 2 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4' , used 1 W10143759 (Drier) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Rochester, NY 14622
James
Job Details: 06/08/2022
Replaced control and pump. Pump under one year warranty. Tested diagnostics and cycle functions properly. One year warranty on control. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Webster, NY 14580
James
Job Details: 06/08/2022
S17304Replaced heater and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED7120HC0
Near Webster, NY 14580
James
Job Details: 06/08/2022
"Replaced ui, control, and bulb. Unit functions properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Webster, NY 14580
James
Job Details: 06/08/2022
Lf led out. Replaced led and all leds functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 06/08/2022
Replaced seal and tested. New seal is contacting ice bin. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Irondequoit, NY 14617
James
Job Details: 06/08/2022
F6e1 soap not dissolving. Pump not powering on. Removed door panel and pump cycled. Found loose connection at control. Tightened connection and verified operation.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDEM01
Near Webster, NY 14580
James
Job Details: 06/08/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Penfield, NY 14625
Dave F
Job Details: 06/08/2022
Unit is not cooling . Could hear start relay clicking and compressor is hot . Changed start device did not turn on . Compressor is pulling 6 amps when trying to start . Called techline SR 7733835043 unit needs compressor and the compressor is on special order . Techline said it needs a new compressor and is documented unit . 1-800-253-1301 . Customer wants new unit and is going to call customer service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Macedon, NY 14502
Dave F
Job Details: 06/08/2022
Bottom spray arm fell off and melted . Replaced spray arm and tested unit in diagnostics unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Fairport, NY 14450
Dave F
Job Details: 06/08/2022
Ice maker not working . Freezer set to -4 and freezer was 1 degree temps are good . . Ice maker error code e2 motor lost position . Tested ice maker in test 57 and did not cycling . Unit needs new ice maker . Ordering ice maker and customer is paid in full ; ordrng 1 WPW10764668 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, NY 14564
Dave F
Job Details: 06/08/2022
Replaced thermistor evap was free of frost and unit is sealing good at door . If problem persists order W11035836 control and call techline.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Victor, NY 14564
Jeremy
Job Details: 06/08/2022
"Customer stated unit is leaking. Checked and found no error codes. Ran diagnostic cycle, all functions check and no leaks found. Explained to customer how to adjust position of upper rack to avoid spray arm impedance. Customer stated they were washing a baseball cap at the time of the leak."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Victor, NY 14564
Jeremy
Job Details: 06/08/2022
"Found unit does not heat. Checked and found magnetron tests open. Ordering magnetron, capacitor and diode.; ordrng 1 W11402082 (Magnetron) and 1 W11256462 (Diode) and 1 W11213318 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canandaigua, NY 14424
Chuck
Job Details: 06/08/2022
Customer stated that upper rack wheel fell off. I inspected unit and the unit needs the upper rack adjuster kit W10712395. ; ordrng 1 W10712395 (Upper rack adjuster)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Canandaigua, NY 14424
Chuck
Job Details: 06/08/2022
Customer stated that unit will not drain or spin. Codes F9E1-long drain and F0E2-oversuds. The unit was in drain lockout mode. I cleaned out drain pump and reassembled. Ran a diagnostic test cycle in which the unit ran normally. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near East Syracuse, NY 13057
Chuck
Job Details: 06/08/2022
"Customer stated that he is hearing a grinding noise during the sensing portion of the cycle. No codes. I confirmed the noise by running a diagnostic test cycle. Cam and belt tested bad, replaced Cam W10721967 and belt W11239857. I ran several diagnostic cycle to confirm the noise no longer exists. Unit tested good ; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Rochester, NY 14608
Andres
Job Details: 06/08/2022
Replaced lid lock and tested it. Unit locks and spins.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Andres
Job Details: 06/08/2022
"Replaced gearcase and ACU. When I went to calibrate unit I heard a loud screeching sound coming from belt. I had a belt in my van so I replaced it and ran a diagnostic cycle. Cycle ran through successfully and unit is working properly.; dspstn on spec-tagged invntry: 1 W11116592 CONTROL , used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rochester, NY 14606
Andres
Job Details: 06/08/2022
Customer stated unit was turning on front right burner by itself. Diagnosed unit and did find that burner was turning on by itself. Took off back panel and saw that switch had shorted out. Unit needs new infinite switch.; ordrng 1 WP3149400 (Infinite switch)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Rochester, NY 14623
Andres
Job Details: 06/08/2022
Customer stated unit stopped producing ice. Diagnosed unit and found that the feed tube was clogged with ice. Used steamer to clear out line. Put unit into a diagnostic mode and cycled ice maker and filled it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near West Henrietta, NY 14586
Andres
Job Details: 06/08/2022
Tried to replace harness but connection on harness is a couple pin connector to the heating element. I had to cut and splice bi metal to original harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Irondequoit, NY 14609
Andres
Job Details: 06/08/2022
"Customer stated unit was not cooling properly. When I arrived unit was working correctly customer says the past few days it's been working. I checked fan,light switch also checked condenser fan but everything looked good. Told customer to monitor it and let us know if it occurs again."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14609
Andres
Job Details: 06/08/2022
"Customer stated unit was not cooling in freezer section sometimes, ice maker was not working and light in freezer went out. I diagnosed unit and could not find a reason as to why unit was not cooling sometimes. When I arrived everything in the freezer was frozen and was working properly. I checked heating element, evap fan, thermistor and drain plug. I put unit Into diagnostic and only found error code E5 for ice maker thermistor. I had a new light module in my van that I tried to replace in freezer but could not because unit was sprayed with too much foam and wires were buried. When I tried to take off connection the whole connector came off. I called techline to explain what was going on and letting them know I did not have enough slack for connection. Whirlpool deemed this unit unrepairable. Informed customer of situation and let them know their extended warranty company should be contacting them about next steps. Sr 7733832792"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Scottsville, NY 14546
Jeremy
Job Details: 06/08/2022
"Customer stated unit would not wash. Found cold water fill valve restricted, causing slow fill. Ordering new fill valve.; ordrng 1 W11210459 (Fill Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS1
Near Rochester, NY 14619
Jeremy
Job Details: 06/08/2022
"Found broiler door handle broken, unable to safely open broiler drawer. Ordering handle.; rqstng P&A on 1 WP98004956 (Broiler Handle)"
We serviced a
JENN AIR RANGE
Model JDS1750EB0
Near Brighton, NY 14610
Jeremy
Job Details: 06/08/2022
"Customer stated oven will not heat, light stays on. Found rolling oven rack not installed properly, is not allowing oven door to close. Installed rolling rack properly. Unit checks good."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Penfield, NY 14526
Jeremy
Job Details: 06/08/2022
"Unit has F2E1 error code, ordering membrane and Control.; ordrng 1 W10877766 (Membrane) and 1 W10877730 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
Greased lower fresh food door hinge for squeaking. Door no longer squeaks. Discussed not blocking air vents to allow for proper air flow.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Palmyra, NY 14522
Chuck
Job Details: 06/07/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near North Chili, NY 14514
Andres
Job Details: 06/07/2022
"Replaced gearcase,belt and actuator. Put unit back together and ran a calibration cycle and diagnostic cycle as well. Both cycles ran successfully and unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 06/07/2022
Unit making grinding noise. Removed damper and tested. Damper motor is sticking. Door gasket torn. Ordering gaskets and damper. ; rqstng P&A on 2 WPW10460580 (Gasket)s and 1 W11087463 (Damper)
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Clarkson, NY 14420
Dave L
Job Details: 06/07/2022
Washer was full of water on arrival. Drain pump runs but does. It pump. Found that the impeller is not longer attached to the pump shaft. Replaced drain pump. Ran diagnostics and calibration. Tested ok. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Rochester, NY 14615
James
Job Details: 06/07/2022
Unit non responsive from dispenser. Disconnected door harness and reconnected and ui rebooted. Unit functions properly. Of problem persists replace front user interface.
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW1
Near Rochester, NY 14624
Jeremy
Job Details: 06/07/2022
"Unit wouldn't spin. Found stripped hub, replaced hub. Unit checks good.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14622
James
Job Details: 06/07/2022
"Unit leaking from suction line frosting and melting onto bottom of unit. Called techline sr7733824856. They said inspect tubing, frost pattern, and fans. Found kinked liquid line in freezer spray foam. Straightened line amd and powered on compressor. Suction line no longer frosting over. Need panel that was rusted through and reinspect for standing water. ; ordrng 1 W11482027 (Panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Rochester, NY 14606
Jeremy
Job Details: 06/07/2022
Customer thought her tub and door needed to be replaced for white build up on inside. Customer not using rinse aid and using powder detergent in unit causing buildup. Explained that using rinse aid and detergent pods would correct her issue. Told customer that her tub and door did not need to be replaced as there is no functional problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB08
Near Irondequoit, NY 14609
Dave L
Job Details: 06/07/2022
Pulled unit out to check for leaks. It was dry behind and under refrigerator. Verified that the drain pan holdsWater and is not leaking. Waterline is also dry and secure.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14611
Jeremy
Job Details: 06/07/2022
"Customer stated unit would not drain. Checked and found F5E2. Ran diagnostics and found lid would not lock. Replaced lid latch, checks good. Ordering control for multiple lid lock failures.; ordrng 1 W11608056 (Control), used 1 W11307244 (LATCH) from stock"
We serviced a
GE DRYER
Model GTD65EBSJWS
Near Rochester, NY 14605
Jeremy
Job Details: 06/07/2022
Customer stated console turns on by itself. Checked and found no stored error codes. Unit operates as expected. Unable to duplicate problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near North Chili, NY 14514
Andres
Job Details: 06/07/2022
Customer stated unit was making a noise every 20min. Customer had video of unit making noise said it was coming from freezer and when he would open the door it would stop. Noise sounds like the evap fan hitting something but did not see anything or hear anything.; ordrng 1 WPW10128551 (Evap fan motor) and 1 WPW10167023 (Fan housing) and 1 WP2169142 (Fan blade)
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14621
Dave L
Job Details: 06/07/2022
"Found unit uninstalled. Installed unit and tested. Unit locks, fills, spins, and drains. Tested ok. Sink next to washer does not drain. Recommending that be fixed before putting washer Into use."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rochester, NY 14607
James
Job Details: 06/07/2022
Replaced thermostat kit and thermal fuse. Tested and verified unit is heating. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14618
Jeremy
Job Details: 06/07/2022
"Found unit is not heating, checked element, tested open. Ordering element.; ordrng 1 279838 (ELEMENT) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW2
Near Rochester, NY 14620
Jeremy
Job Details: 06/07/2022
Found agitator slightly loose causing knocking noise during agitation. Tightened agitator bolt unit checks good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14625
Andres
Job Details: 06/07/2022
"Replaced capacitor on unit. Ran a diagnostic cycle, unit now spins and agitates properly."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ04
Near Rochester, NY 14612
Dave L
Job Details: 06/07/2022
Found sensor feedback disconnected from module. Reconnected. Module cycled and filled. Customer to monitor after 24 hours.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Syracuse, NY 13203
Chuck
Job Details: 06/07/2022
"Customer stated that dryer is making a noise. I ran dryer and confirmed that the noise. After replacing dryer repair kit 4392067 i discovered that the noise was coming from the motor. Ordering motor W11126010 and blower wheel WP697772; ordrng 1 W11126010 (Motor) and 1 WP697772 (Blower wheel), used 1 4392067 (Dryer repair kit) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HMEEES
Near Pittsford, NY 14534
James
Job Details: 06/07/2022
Replaced fan and reset power fan turned on. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14616
Dave L
Job Details: 06/07/2022
Documented with tech line. They recommend having the customer use afresh for the lo flo issueSR7733822750. Unit continues to only run incomplete cycles. Rechecked previous pressure system work. Ordering tub and harness. ; rqstng P&A on 1 W11460604 (Tub) and 1 W11316252 (Harness)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Fairport, NY 14450
Andres
Job Details: 06/07/2022
Replaced ACU on unit. Could not test unit because old bulb blew. Customer will get a new bulb and try it out.; dspstn on spec-tagged invntry: 1 W11545876 CNTRL- ELEC
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Rochester, NY 14616
Dave L
Job Details: 06/07/2022
Unit is u responsive. Read no voltage at terminal block. Customer will have to have a licensed electrician troubleshoot power supply issue.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Pittsford, NY 14534
Jeremy
Job Details: 06/07/2022
"Found drain restricted causing F9E1 error code. Removed restriction, unit checks good."
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDBDA
Near Victor, NY 14564
Andres
Job Details: 06/07/2022
Customer stated unit was leaking water. Diagnosed unit and found drain tube was clogged. Cleared out any ice build up using steamer. Unclogged drain tube of any debris.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Pittsford, NY 14534
Andres
Job Details: 06/07/2022
Customer stated gasket on unit was ripping. diagnosed unit and did see gasket tearing. Had gasket with me replaced it and made sure it was sealing right.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Syracuse, NY 13203
Chuck
Job Details: 06/07/2022
"Unit making noise durning spin. No codes. I ran a diagnostic test cycle and confirmed the noise. I inspected unit and noticed the gearcase is leaking oil and that is what is causing the noise. Ordering gearcase W11393685, Washplate W10902814 and slider W10734521; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate) and 1 W10734521 (Slider)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Clay, NY 13090
Chuck
Job Details: 06/07/2022
"Customer stated that unit would not turn on. Error codes F5E4- lid not opened between cycles, F2E1-stuck key, F7E1- basket speed fault, F7E6-motor fault. Actuator and lid lock tested bad. Replaced nidec actuator WPW10006355 and lid latch W11307244. Init successfully completed a diagnostic test cycle. Unit tested good ; used 1 WPW10006355 (Actuator), and 1 W11307244 (Lid latch) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Cicero, NY 13039
Chuck
Job Details: 06/07/2022
"Customer stated Defect with glass on oven door. Confirmed broken glass on oven door. Ordering stainless glass door W11600222; ordrng 1 W11600222 (Glass door, Stainless)"
We serviced a
WHIRLPOOL WASHER
Model WDT720PADM1
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/07/2022
"Customer stated that unit doesnt seem to be washing. F9E1- cant find position (diverter problem) , F6E6-incoming water too cold. Wash motor is getting the proper voltage but is not running."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Palmyra, NY 14522
Chuck
Job Details: 06/07/2022
Replaced diverter cover and wash arm
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Rochester, NY 14626
Dave L
Job Details: 06/07/2022
Replaced harness due to broken wire. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Webster, NY 14580
James
Job Details: 06/07/2022
Unit delivered with dented top. Replaced top and inspected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details: 06/07/2022
Found coil defrosted in center. Removed excessFrost caused by increased season load. Customer to monitor for ice after 24 hours.
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near Irondequoit, NY 14609
Andres
Job Details: 06/07/2022
Customer stated unit was still giving him same issue where it would work sometimes and then other times it wouldn't. Customer said he replaced the board himself but still was happening. Diagnosed unit checked all wiring and connection. Unit was working while I was there. I recommended he get his wiring harness replaced. Gave him quote for this but he chose to get new unit.
We serviced a
GE WASHER
Model GTWN4250M1WS
Near Webster, NY 14580
James
Job Details: 06/07/2022
"Unit leaking. Gearcase clunks in slow spin. Gear oil leaking. Water leaking through center shaft of gearcase. Quoted for gearcase, nut, qnd tub seal."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Irondequoit, NY 14609
Andres
Job Details: 06/07/2022
Customer states unit is leaving brown spots on clothes. Diagnosed unit and found that the dispenser housing is covered in some sort of brown residue which could be causing it the issue. Reccomend replacing dispenser assembly.; ordrng 1 W11524103 (Dispenser assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 06/07/2022
Replaced door and tested icemaker. Unit functions properly.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HW1
Near Camillus, NY 13031
Chuck
Job Details: 06/06/2022
Replaced UI. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320VOBW2
Near Syracuse, NY 13208
Chuck
Job Details: 06/06/2022
"Customer stated that the electrodes randomly all came on. I could not duplicate the issue. I did inspect unit and noticed burnt grease marks. Harness, switches, burners and electrodes all tested good. I called the safety line and they said it sounded like a spill over. Customer has the anti-tilt bracket and he is going to install it himself. Unit tested good SR7733809884"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cicero, NY 13039
Chuck
Job Details: 06/06/2022
"Customer stated that unit is getting stuck on rinse, she is canceling the cycle and doing a drain and spin. No codes. I ran a diagnostic test cycle in which the unit operated normally. I made sure there is no debris in the pressure hose. I calibrated unit again. I called the tech line and they suggested i tell the customer to let the cycle go so the unit can generate a error code. Unit tested good SR7733812492"
We serviced a
MAYTAG DRYER
Model MEDX700XL1
Near Rochester, NY 14610
James
Job Details: 06/06/2022
"Unit loud due to worn idler and rollers. Replaced belt, rollers, and idler pulley. Unit functions properly. One year warranty on repair. ; used 1 Sh15, 1 341241 (Belt), 2 349241t (Rollers), and 1 279640 (Idler) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Caledonia, NY 14423
Jeremy
Job Details: 06/06/2022
Found user interface completely unresponsive. Unable to check for error codes. Ordering control and console.; ordrng 1 W11112662 (Console) and 1 W11417461 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Scottsville, NY 14546
Jeremy
Job Details: 06/06/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Fairport, NY 14450
Andres
Job Details: 06/06/2022
Customer stated door gasket was ripping causing inside magnet to fall out and door not to seal.; ordrng 1 W10830046 (Right door gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, NY 14450
Andres
Job Details: 06/06/2022
Customer states unit is still leaking from dispenser. I believe the issue is the valve not closing fully and letting out a little of bit of water. Ordering valve and replacing valve and fitting when I come back.; used 1 W11546685 (Valve) from stock
We serviced a
GE DRYER
Model GTX42EASJ2WW
Near Fairport, NY 14450
Andres
Job Details: 06/06/2022
Customer stated unit was not connecting lint. Diagnosed unit but could not find anything wrong. I took front panel off and checked lint trap and blower wheel. Also checked vent and made sure that it had a good air flow. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairport, NY 14450
Jeremy
Job Details: 06/06/2022
Replaced gearcase for stripped threads and motor for worn pulley. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Penfield, NY 14526
Andres
Job Details: 06/06/2022
Called customer to inform I was on my way. Showed up to house but no one was home waited 20min because I was here a few minutes before 1 but no one showed up
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Fairport, NY 14450
Jeremy
Job Details: 06/06/2022
Called techline and unit is operating as expected. SR# 7733812341. Found blown light bulb. Ordering bulb.; ordrng 1 WP22002263 (Bulb)
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/06/2022
"Replaced console for intermittent operation, unit checks good.; dspstn on spec-tagged invntry: 1 W11413567 PANEL-CNTL"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Penfield, NY 14526
James
Job Details: 06/06/2022
Replaced pump and owi. Tested and spray arms are rotating properly. Customer is to monitor. If problem persists replace control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rochester, NY 14625
James
Job Details: 06/06/2022
Unit not consistently making ice. E5 thermostor error. Fans and ice motor passed. Cleaned condenser and replaced icemaker. Lowered freezer to -5. Customer is to monitor. If problem persists replace control W11224256
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW00
Near Macedon, NY 14502
James
Job Details: 06/06/2022
Unit leaking due to clogged drain. Defrosted drain. Unit functions properly.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Ontario, NY 14519
James
Job Details: 06/06/2022
"Unit loud during cycle. Idler pulley worn. Door gasket missing. Timer not rotating on auto dry. Need repair kit, gasket, and timer; rqstng P&A on 1 WPW10185982 (Timer) and 1 W10861521 (Seal) and 1 4392065 (Kit)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Rochester, NY 14621
James
Job Details: 06/06/2022
"Unit loud due to worn rollers. Replaced belt and rollers and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14621
James
Job Details: 06/06/2022
Unit randomly shuts off. Water over temperature error. Cleared codes and checked connections to valve. Recalibrated and unit functions properly. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14626
James
Job Details: 06/06/2022
S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT