We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
James
Job Details: 10/04/2023
Partial frost pattern. Compressor pulls 1.08amp. Called techline. Sr7737478108. They said it's either ss leak or restriction. Need sealed system. R600; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor) and 1 W11504415 (8.5*8) and 2 W11504431 (5*7)s and 1 W11504433 (6*4) and 1 W11506635 (Access) and 2 W10895757 (5*6)s
We serviced a
MAYTAG WASHER
Model MVWH300WQ1
Near Webster, NY 14580
Andres V
Job Details: 10/04/2023
Unit needed a new hub the teeth where worn out and only agitator was spinning. I explained to customer that the correct fix would be gearcase and hub but they didn't want to spend that much on repair so I replaced just the hub. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Williamson, NY 14589
Andres V
Job Details: 10/04/2023
Installed new freezer door on unit. Has customer look at it to make sure she's satisfied and checked the water dispenser. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sodus Point, NY 14555
Andres V
Job Details: 10/04/2023
Found an open line capacitor. I replaced it and tested unit. Unit is sending at beggining of cycles now and advancing. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Chuck G
Job Details: 10/04/2023
Preformed measurements and they indicated that the compressor was insufficient. Replaced compressor. Vacuumed unit down to 400 microns. Charged unit with 6oz of 134a. I explained to the customer to give the unit 24 hours to get to temp and 72 hours to start making ice. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Sodus, NY 14551
Andres V
Job Details: 10/04/2023
I installed new ice maker and damper on unit. I also adjusted the dryer to help with noises. ; dspstn on spec-tagged invntry: 1 W11553819 INSULATION
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Marion, NY 14505
Andres V
Job Details: 10/04/2023
Found error code F8E1 for valve failure. I ran a diagnostic cycle and it finished successfully. I then started same cycle customer was using when gave her error code which was towels. I watched unit fill up and start washing without any errors codes displayed. If customer does call back order hot valve (W11316255) and cold (W11316256)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Fairport, NY 14450
James
Job Details: 10/04/2023
Unit not draining. Cleaned drain filter and tested quick wash successfully. If problem persists order pump assembly.
We serviced a
GE DRYER
Model DCB330GY1WC
Near Palmyra, NY 14522
Andres V
Job Details: 10/04/2023
Seal is causing clothes to have stains. Theirs a residue on front seal that's rubbing off. Seal is two separate parts the top seal is available but lower seal is not. ; ordrng 1 WE03X10001 (Glide drum)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Pittsford, NY 14534
Andres V
Job Details: 10/04/2023
"Replaced the control on unit with correct one. I started a cycle, customer is to monitor this cycle and see if it finishes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Webster, NY 14580
James
Job Details: 10/04/2023
Stop breaking off from track. Replaced tracks and stops. If problem persists replace WP8565925 qty2.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Webster, NY 14580
James
Job Details: 10/04/2023
Unit cooling to 10 and 42 on recommended. Compressor turns on when thermostat is set to max. Control is out of tolerance. Need control box. ; ordrng 1 W11666427 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Webster, NY 14580
James
Job Details: 10/04/2023
Unit not starting cycle. Adjusted control and tested. Unit functions properly. Customer is to monitor. If problem persists replace control.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Van Buren, NY 13027
Chuck G
Job Details: 10/04/2023
"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing 5.63 amps-going into a overload. Ordering compressor W11547313, drier W11109499 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W11506622 (6.35) and 1 W11506635 (Access valve) and 1 W11109499 (Drier) and 1 W11506623 (5NK) and 1 W11504448 (5/1.8)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASNWW
Near Clay, NY 13041
Chuck G
Job Details: 10/04/2023
"Customer stated that unit is not draining or spinning. Error code F27-water accessibility, F18-drain pump clearing algorithm failed and F6-critical flood. I tested all functions in diagnostics-drain pump tested bad, pump is receiving the proper voltage. Ordering drain pump ; rqstng P&A on 1 WH23X28418 (Drain pump)"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Clay, NY 13090
Chuck G
Job Details: 10/04/2023
"Customer stated that unit is not drying on sensor dry. After inspecting unit i found that the unit tested good for airflow. I found that the unit is level, i adjusted feet in front to pitch unit 1/8 of an inch towards the back. I also explained to the customer about mixed loads and how it can effect the drying cycle. I set the time dry to 40 minutes as it was defaulted to 10 minutes. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Syracuse, NY 13212
Chuck G
Job Details: 10/04/2023
"Customer stated that the dishes are not drying. No codes. After running a diagnostic cycle i confirmed that the heater tested good. I found that the rinse aide dial was turned all the way up -customer is on city water, i turned dial to 2 and explained to the customer how it works and to adjust as needed, also suggested to use a hi-temp wash and run the hot water tap for 20 seconds before starting a cycle. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Syracuse, NY 13206
Chuck G
Job Details: 10/04/2023
Removed Ice from Fresh food evaporator. Replaced fan. Unit tested good ; used 1 SH15 (Shipping) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Hilton, NY 14468
Dave L
Job Details: 10/04/2023
"Replaced pan, cover, and fan due to fresh food evap frosting. Customer to monitor"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW00
Near Irondequoit, NY 14609
James
Job Details: 10/03/2023
Unit not defrosting. Compressor will not power off. Replaced control and tested heater in diagnostics. Unit functions properly. ; used 1 Wpw10503278 (Control) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Hamlin, NY 14464
Dave L
Job Details: 10/03/2023
Compressor valves have failed. Light switch is broken. Ordering switch and compressor ; ordrng 1 W11635510 (Compressor) and 2 W11384469 (Switch)s
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14606
James
Job Details: 10/03/2023
Replaced heater and wire. Tested and verified its heating properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3K
Near Rochester, NY 14612
Dave L
Job Details: 10/03/2023
"Customer states unit does not advance past sensing/fill. Unable to recreate filling issue at this time. Actuator is not completely extending causing a noise during spin. Ordering valve, control, splotch, and actuator; rqstng P&A on 1 W11417466 (Control) and 1 W11038689 (Valve) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Spencerport, NY 14559
Dave L
Job Details: 10/03/2023
Dispenser was overflowing. Replaced dispenser. Tests ok. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Honeoye Falls, NY 14472
Andres V
Job Details: 10/03/2023
Found terminal block shorted out a connection. I used a new terminal block and rewired connections. Made sure they were tight. Unit is now heating and working properly ; used 1 279320 (Terminal block) from stock
We serviced a
WHIRLPOOL OVEN SINGLE
Model WOS51EC7AS04
Near Victor, NY 14564
Andres V
Job Details: 10/03/2023
Found thermal fuse to have no continuaty. I jumped fuse with a jumper and unit turned on. Unit needs new fuse ; ordrng 1 WPW10545255 (Fuse)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Andres V
Job Details: 10/03/2023
"I ohmed out old capacitor and compared to new one, found a discrepancy between old and new one. I installed new capacitor and ran a spin test on diagnostic. Unit started spinning properly. I started a normal cycle and unit started agitating. Unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Fairport, NY 14450
Andres V
Job Details: 10/03/2023
Customer is having intermittent issue with freezer light. Says she's tried to pull and push in the switch but no light would come on and then yesterday it did. I replaced light switch and it is working properly.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VEB00
Near Rochester, NY 14624
James
Job Details: 10/03/2023
Unit not flowing water. Un installed filter and water works. Filter housing needs replacement. Customer opt to not repair.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Webster, NY 14580
Andres V
Job Details: 10/03/2023
Replaced the cycling fuse on unit and tested it. Unit is now heating properly
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Rochester, NY 14624
James
Job Details: 10/03/2023
"Gas valve not opening. 117v to igniter at 3.9 amps. Replaced coils and problem remains need gas valve. Left gas turned off. ; ordrng 1 280119 (Valve), used 1 279834 (Coil) from stock"
We serviced a
GENERAL ELECTRIC RANGE
Model JGSS66SEL3SS
Near Rochester, NY 14617
Andres V
Job Details: 10/03/2023
Front right burner valve is not closing all they way causing gas to leak into house. Sqt sent out a spark module which will not fix issue. Unit needs new valve (WB21X20470) ; ordrng 1 WB21X20470 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near North Chili, NY 14514
James
Job Details: 10/03/2023
Unit wont heat to higher temperature. Set to 425 and oven stalled at 375. Diagnostics passed. Retested to 400 and control jumped from 325 to 400 without increments. Need sensor and control. ; ordrng 1 W11548749 (Control) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAB5
Near Rochester, NY 14609
Andres V
Job Details: 10/03/2023
Drain hose is clogged but cannot take apart to clean because its an out of cabinet dishwasher. Unit needs new drain hose assembly. ; ordrng 1 W10842407 (Drain hose assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14616
Dave L
Job Details: 10/03/2023
Fresh food section will not coin due to a stuck evaporator fan motor. Ordering fan. ; ordrng 1 WPW10128551 (Fan)
We serviced a
KENMORE DISHWASHER
Model 665.14529N610
Near Churchville, NY 14428
James
Job Details: 10/03/2023
Unit intermittently leaking. Tested with clear door. Spray arm separation causing jet to flow wrong direction. Sump seal leaking under unit. Need sump assembly. ; ordrng 1 W10902323 (Sump) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14609
Andres V
Job Details: 10/03/2023
Found a gap on the fresh food gasket that was letting warm air in. I help seal gasket so theirs no gap and let air in. Cleared out all frost.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Syracuse, NY 13224
Chuck G
Job Details: 10/03/2023
Unit not making ice. Error code E5 = Ice maker thermistor is bad. After inspecting unit i discovered that the IM tested bad. Ordering IM W11658802. ; ordrng 1 W11658802 (IM)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Rochester, NY 14612
James
Job Details: 10/03/2023
Shelf support broken. Replaced support.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Rochester, NY 14612
James
Job Details: 10/03/2023
Rr infinite switch sparked when turned on now element won't heat. Rh side not showing on at control. Wired damaged by rear access panel. ; ordrng 1 W11171119 (Element) and 1 W11548749 (Control) and 1 WP3149404 (Switch) and 1 W11134845 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Syracuse, NY 13207
Chuck G
Job Details: 10/03/2023
Customer stated that unit just stopped during a cycle. After inspecting unit i found that the thermal fuse tested bad. Replaced thermal fuse. Thermostats all tested good. Unit tested poor for airflow with vent attached and good without vent hose. I explained to the customer that there venting needs to cleaned or replaced. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
MAYTAG WASHER
Model MHW4200BW1
Near Jamesville, NY 13078
Chuck G
Job Details: 10/03/2023
"Customer stated that the unit will not complete a cycle. Error code F5E1-door switch error. All connections tested good, door switch tested bad. I also found after inspecting the unit that the tub assembly tested bad. Ordering door switch WPW10443885, tub assembly WPW10737541 and 4x shocks W11415987; rqstng P&A on 1 WPW10443885 (Door switch) and 1 WPW10737541 (Tub assembly), ordrng 4 W11415987 (Shocks)s, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Manlius, NY 13104
Chuck G
Job Details: 10/03/2023
Customer stated that unit is leaking. No codes. After inspecting unit i found a crack in the inlet valve. Ordering inlet water valve W11038689. ; ordrng 1 W11038689 (Inlet water valve)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS21
Near Manlius, NY 13104
Chuck G
Job Details: 10/03/2023
"Customer stated that unit will not heat. After inspecting unit i found voltage at the neutral wire at the control, unit has a reverse neutral. I explained to the customer that this is a electrical issue and suggested that he call an electrician. Unit tested good"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Minoa, NY 13116
Chuck G
Job Details: 10/03/2023
Customer stated that unit is not heating. Verified the issue. After inspecting unit i discovered the the coil valve tested bad. Replaced coil. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near East Syracuse, NY 13057
Chuck G
Job Details: 10/03/2023
"Replaced igniter that was on-site, control ,console and bezel knobs. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Salina, NY 13211
Chuck G
Job Details: 10/03/2023
"Customer stated that unit is not working. Error code F7E1-tach missing. After inspecting unit i found that the pulley was not tight causing it to rub against belt guard damaging the belt and motor pulley. Ordering cam, belt, belt guard and motor ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor) and 1 W11409708 (Belt guard)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Clay, NY 13088
Chuck G
Job Details: 10/03/2023
Customer states that there is a gurgling sound when the compressor is running. I verified the issue. After inspecting the unit i repositioned the dryer in an attempt to quiet the droning sound that the customer is hearing. I explained to the customer that this would be considered normal operation and that what he is hearing is refrigerate going through the system. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Clay, NY 13090
Chuck G
Job Details: 10/03/2023
"Customer stated that oven is not lighting. Verified issue. Replaced igniter and oven still would not ignite. Igniter is not receiving any voltage. Inspected all connections, temp sensor and harness-all tested good. Ordering control W11126814; ordrng 1 W11126814 (Control (black))"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14612
Dave L
Job Details: 10/03/2023
Replaced drain pump.Due to customer suspecting drain issue.unit Tested ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/03/2023
Customer stated that after replacing bulb the surface light would not work. After inspecting unit i found that the control tested bad. I replaced control and customer provided surface light bulb. I explained to the customer to always remove power when replacing bulb. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB2
Near Hilton, NY 14468
Dave L
Job Details: 10/03/2023
The dispenser fails to open furring wash. Replaced dispenser. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
James
Job Details: 10/03/2023
Freezer not defrosting. Energized heater in diagnostic mode. Replaced thermistor and defrosted evap. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Hilton, NY 14468
Dave L
Job Details: 10/03/2023
Replaced heater and clip due to harness coming disconnected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/03/2023
"Customer stated that unit is randomly powering down. I inspected unit and found that the compressor is drawing.89amps. Preformed fan, compressor, defrost and IM tests but could not duplicate the issue. Ordering control W11224256 and UI W11579559. ; ordrng 1 W11224256 (Control) and 1 W11579559 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14612
James
Job Details: 10/02/2023
Left part for customer. Warranty on parts only.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ
Near Rochester, NY 14612
Dave L
Job Details: 10/02/2023
Freezer has ice build up and freezer door is stuck. Customer will have to thaw unit in order to open door for service rescheduled; schdld next appmnt for 10/5 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 10/02/2023
CustomerConcerned with freezer performance. Found small build up of ice on evap cover. When cover was removed a small accumulation of ice fell into drain pan. Coil was clear otherwise. Suspecting slow fan speed causing frosting issues.; ordrng 1 W11396715 (Fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Rochester, NY 14626
Dave L
Job Details: 10/02/2023
ReplacedControl and display due to display not functioning intermittently. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW4800bq1
Near Rochester, NY 14613
Dave L
Job Details: 10/02/2023
"Actuator is not sensing basket speed. Replaced actuator. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID OVEN
Model KSGB900ESS8
Near Pittsford, NY 14534
Andres V
Job Details: 10/02/2023
Bake ignitor keeps trying to light when burner is already lit and then it shuts off. Ignitor does not seem to be grounded causing it to continue to spark. ; ordrng 1 W10860916 (Spark module) and 1 WPW10324262 (Ignitor bake) and 1 W11198972 (Harness) and 1 W10764654 (Bake burner)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Rochester, NY 14625
James
Job Details: 10/02/2023
Replaced manifold and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MHW4100DW0
Near Webster, NY 14580
James
Job Details: 10/02/2023
"Door lock error. Cycle ends and leaves clothes soaking wet. Cycle runs properly in diagnostics. Bellows and dispenser leaking. Pump excessively loud. Need ui, bellows, dispenser and drain pump. ; ordrng 1 W10748417 (Ui) and 1 W10575334 (Dispenser) and 1 W11106747 (Bellows) and 1 WPW10605427 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rochester, NY 14624
Dave L
Job Details: 10/02/2023
Unit displays lid lock error I. Diagnostics. Unable to read switch position in diagnostics. Replaced latch. ; used 1 W10810403 (Latch) from stock
We serviced a
MAYTAG DRYER
Model MGD6200KW4
Near Rochester, NY 14624
Dave L
Job Details: 10/02/2023
Gas valve fails to open. ReplacedCoil pack. Issue remains ordering burner assembly ; ordrng 1 W11652257 (Burner)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Webster, NY 14580
James
Job Details: 10/02/2023
"Replaced ui, mag, and diode. Tested unit successfully."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Webster, NY 14580
James
Job Details: 10/02/2023
Customer stated clothes not drying on every cycle and unit squeaking during cycle. Adjusted pedestal feet and tested. Unit functions properly.
We serviced a
MAYTAG DRYER
Model MDG3600BWW
Near Rochester, NY 14612
James
Job Details: 10/02/2023
Clean and inspect. Found belt damaged. Cleaned cabinet and vent. Need belt. Paid in full. ; ordrng 1 WP33002535 (Belt) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVW6230HWO
Near West Henrietta, NY 14586
Dave L
Job Details: 10/02/2023
Gearcase seal is rubbing on shaft causing a noise. Ordering Gearcase ; rqstng P&A on 1 W11449840 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spencerport, NY 14559
Dave L
Job Details: 10/02/2023
Customer concerned with items getting tangled. Recommending that the customer avoid using the normalCycle and not to under load machine. Went over use and care. Tests ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brockport, NY 14420
Dave L
Job Details: 10/02/2023
"Long fill error. Water valveTesting ok. Found pressure hose loose on control. Removed bell mouth from hose. If problem persists return with control, hose, and valve."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Fairport, NY 14450
Andres V
Job Details: 10/02/2023
Compressor is locked and will not turn on. you can hear starter trying to start compressor but it buzzes then shuts off. Unit needs new compressor. ; ordrng 1 W11557425 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W1150447 (5/1.8)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Macedon, NY 14502
Andres V
Job Details: 10/02/2023
"Unit had error for slow spin speed on fan. Fan is not coming on causing issue. I replaced the fan and tested it, unit is preheating now and could hear fan blowing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hamlin, NY 14464
Dave L
Job Details: 10/02/2023
Bail arm will not function. Replaced ice maker. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
GE RANGE
Model JB645DK9BB
Near Fairport, NY 14450
Andres V
Job Details: 10/02/2023
"Replaced the front right side burner on unit and tested it on high for a few minutes. Unit did not trip breaker but did notice that when I plugged unit back in after replacing burner the hot burner light was on, it looked like it had shorted out so I replaced the connector on it customer is to monitor once the burner is cool to see if light went out."
We serviced a
GE REFRIGERATOR
Model PWE23KMKBES
Near Ontario, NY 14519
Andres V
Job Details: 10/02/2023
"Defrost drain hole was clogged causing water to back up and go out into cavity of unit. Cleared hole and drain plug. Cleaned up all ice, unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Macedon, NY 14502
Andres V
Job Details: 10/02/2023
I reset control board on unit because unit shut off power to heating element I then tested it on a diagnostic cycle and found that it is heating. I reccomended customer runs hot water for a minute before starting a cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rochester, NY 14617
Andres V
Job Details: 10/02/2023
Found an open line capacitor. Replaced it cleared error codes and ran a diagnostic cycle. Unit now agitates and spins properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Chittenango, NY 13037
Chuck G
Job Details: 10/02/2023
New Console was defective as it has a crack in it. Ordering UI W11413566 and dryer repair kit 4392067RC; ordrng 1 W11413566 (UI) and 1 4392067RC (Dryer repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Chittenango, NY 13037
Chuck G
Job Details: 10/02/2023
Customer stated that they are hearing a clicking sound. After inspecting the unit i discovered that the air diffuser tested bad. Ordering air diffuser W11236851; ordrng 1 W11236851 (Air diffuser)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Clinton, NY 13323
Chuck G
Job Details: 10/02/2023
Customer stated that unit did not start a cycle once and has been working ever since. No codes. I ran a diagnostic cycle in which the unit operated as intended. I inspected all connections to control and UI -all tested good. Power tested good. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/02/2023
"Customer stated that unit is still collecting condensation on the freezer gasket. After inspecting unit i discovered that the freezer door tested bad. Ordering freezer door and name plate ; rqstng P&A on 1 W11436967 (Freezer door) and 1 W10876598 (Name plate), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/02/2023
Replaced timer and knob. Unit tested good
We serviced a
MAYTAG WASHER
Model LAT2600AAE
Near Rochester, NY 14612
James
Job Details: 10/02/2023
Unit shakes during spin. Leveled feet and tested successfully.
We serviced a
GE WASHER
Model GFW850SPNRS
Near Marcy, NY 13403
Chuck G
Job Details: 10/02/2023
"Customer stated that unit failed to spin out 2 dog beds abs one blanket on a bulky cycle and the auto dispense is not working.Stored error code F26 x 3. After inspecting unit i found that the smart dispense was not turned on, i explained to the customer how to operate the smart dispense feature. I also ran diagnostics on the unit and all functions tested good. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Marcy, NY 13403
Chuck G
Job Details: 10/02/2023
Replaced console and door latch. I ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID OVEN
Model KEBS207SSS02
Near Rome, NY 13440
Chuck G
Job Details: 10/02/2023
Replaced bottom oven thermostat. Unit tested good ; used 1 SH15 (Shipping) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Blossvale, NY 13308
Chuck G
Job Details: 10/02/2023
Customer stated that unit is not heating. I verified the issue. I tested the power and L1 has no voltage-L2 has 120-L1 to L2 has 120. Thermostats and thermal fuse tested good. I explained to the customer that the issue is with the power going to the unit. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Rochester, NY 14616
James
Job Details: 10/02/2023
Unit stops in spin cycle. Long drain error. Tested diagnostics cycle successfully. Cleared errors and calibrated. Checked connections on lower harness. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPA1
Near Rochester, NY 14626
Andres V
Job Details: 10/02/2023
Installed new rail and nut. Theirs no longer a gap where water can get through.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
James
Job Details: 09/28/2023
Ss warranty. Compression locked. Need compressor and lok fittings. ; ordrng 1 W11635510 (Compressor) and 2 W11504415 (8.5*8)s and 2 W11504431 (5*7)s and 1 W11506619 (8) and 1 W11504448 (5*1.8) and 2 W10895757 (6*5)s and 2 W11506635 (Access)s
We serviced a
MAYTAG DRYER
Model LDG8424AAE
Near Rochester, NY 14616
James
Job Details: 09/28/2023
Dryer louder than normal. Inspected unit and found vent fell off. Reinstalled vent and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14626
James
Job Details: 09/28/2023
Replaced door and inspected.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Perry, NY 14530
Jeremy
Job Details: 09/28/2023
Unit stopping after wash and not advancing to rinse. Found multiple lid lock failure codes. Unit out of level as well. Replaced lid lock and leveled unit. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
James
Job Details: 09/28/2023
Replaced freezer door and tested dispenser.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Webster, NY 14580
James
Job Details: 09/28/2023
"Replaced control, ui, rh gasket, and icemaker."
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW08
Near Perry, NY 14530
Jeremy
Job Details: 09/28/2023
"Unit is at 40 degrees, no frost on evaporator, only on cap tube. Sealed system leak, ordering sealed system.; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4/1.8) and 2 W11504420 (8/6)s and 1 W11578208 (Compressor) and 1 W11504431 (7/5) and 1 W11506622 (6.35 NK) and 1 W11506635 (Access Valve) and 1 W11109499 (Drier) and 1 W11506623 (5 NK) and 1 W11504448 (5/1.8), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
GE RANGE
Model JB735DP4WW
Near Perry, NY 14530
Jeremy
Job Details: 09/28/2023
"Customer concerned about cooktop damage and drawer doesn't slide. Cooktop not damaged, material stuck to too from cooking. Showed customer how to clean cooktop with scraper. Installed glide on drawer, customer had part. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW04
Near Rochester, NY 14610
Andres V
Job Details: 09/28/2023
Gasket was torn and magnet was falling out. I replaced gasket and used heat gun to help seal. Checked that it's sealed all the way around.
We serviced a
JENN AIR RANGE
Model JGC1536ADS15
Near Rochester, NY 14618
Andres V
Job Details: 09/28/2023
Replaced orfice on unit put unit back together and tested it. Unit is now lighting right front burner and all burners.