Service History 44

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14606

Zach L

Job Details: 02/20/2026

"Dryer uninstalled and set in different room. Rent a center supplied loaner to customer until repair completed. Unplugged loaner dryer and noticed power cord blackened and burnt. Strong smell of electrical smoke. Outlet partially melted. Did not install dryer to test, outlet hazardous. Outlet failure likely cause of dryer failure. Left loaner dryer unplugged and advised customer to turn off dryer breaker and contact electrician."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14608

Zach L

Job Details: 02/20/2026

"Washer outside by driveway. No answer at door. Called customer, customer cancelled appointment."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

Andres V

Job Details: 02/20/2026

Found pressure fault error code. Replaced the ACU and ran a diag cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF550PSR7SS

Near Webster, New York 14580

Andres V

Job Details: 02/20/2026

"Went to install the insulation but customer was not satisfied with the quality of the insulation and instructed me to not put it on, I left the part with customer in case he changes his mind."

We serviced a

FRIGIDAIRE RANGE

Model FEF368GCE

Near Rochester, New York 14607

Zach L

Job Details: 02/20/2026

Left front burner element tested open. Proper voltage being supplied. Needs new element.; ordrng 1 316135401 (LF element)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, New York 14609

Zach L

Job Details: 02/20/2026

Filter and sump blocked with debris. Debris blocking sensor and causing error. Removed all debris and blockage from sump and tested. All components working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, New York 14625

Zach L

Job Details: 02/20/2026

"Levelled unit. Front insulation installed backwards, removed and properly reinstalled kickplate insulation."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Macedon, New York 14502

Zach L

Job Details: 02/20/2026

Replaced all control boards relevant to communication issues.

We serviced a

GENERAL ELECTRIC DRYER

Model GTX38EASW0WS

Near Rochester, New York 14625

Zach L

Job Details: 02/20/2026

Replaced start button and tested. Unit working properly.

We serviced a

WHIRLPOOL DRYER

Model WGD4720RW0

Near Rochester, New York 14612

Andres V

Job Details: 02/20/2026

"I took temp readings unit gets up to 190 on a high timed dry. Unit is cycling properly, I checked the venting outside for proper airflow. Did find some air leaking out the vent in the back i adjusted it. I Reccomended customer runs unit on a high heat timed dry for better results."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RS0

Near Rochester, New York 14626

Andres V

Job Details: 02/20/2026

"I started a bake cycle found temp was off by 160 degrees. Checked power to bake element I did find voltage, checked continuity I did not find any. Unit will need new element ; ordrng 1 WP9755770 (Heating element)"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW0

Near Rochester, New York 14626

Andres V

Job Details: 02/20/2026

Checked power found it only getting 120v I reset the breaker and tested unit again. Started a timed dry cycle unit is heating and getting up to temp. I informed customer if breaker trips again get an electrician to take a look at the outlet.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Farmington, New York 14425

Ben H

Job Details: 02/20/2026

The customer complaint Is the unit leaks when filling. I found the fill valve was cracked so I replaced it and tested the unit and it now runs with no leaks

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HWH2

Near Rochester, New York 14618

Zach L

Job Details: 02/20/2026

"Fuse blown from previous service. Replaced fuse, unit behaving the same as before being serviced. Quoted customer for control board. Replaced control and tested, door motor chattering and not moving. Per JM, no charge for door motor assembly. Previous service had tripped breaker, found and reset breaker. Reinstalled and tested unit, all functions working properly. Customer also having trouble with stove top lighting since microwave service. Adjusted burner caps and tested, stove working properly.; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE-20A"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Hilton, New York 14468

Andres V

Job Details: 02/20/2026

Replaced the evaporator fan that includes defrost sensor and temp sensor. I cleaned out the evaporator completely of any frost. Unit is working properly

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Hilton, New York 14468

Andres V

Job Details: 02/20/2026

"I ran a drain and spin with wet towels I noticed that unit will not spin properly basket bounces around a lot and dampers squeak. I checked leveling, shipping bolts and the springs that hold basket as well.; ordrng 1 W11316766 (Shock absorber (should come in 4 pack))"

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Hilton, New York 14468

Andres V

Job Details: 02/20/2026

Found thermal fuse blown. I replaced it and tested unit. Unit would not heat on a timed dry but will heat on a sensor cycle. I informed customer unit will need new timer to work properly but she says she will just use sensor cycle. I also informed her to get a vent cleaning so fuse will not blow again. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

MAYTAG WASHER

Model MTW7200RW0

Near Canandaigua, New York 14424

Ben H

Job Details: 02/20/2026

The customer complaint is the unit has an intermittent issue when you try to start a cycle it says to close the lid even though the lid is already closed. I tested the lid sensor and found inconsistent readings so I replaced the lid lock and tested the new one and it works properly ; dspstn on spec-tagged invntry: 1 W11670519 LATCH

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Hamlin, New York 14464

Andres V

Job Details: 02/20/2026

"Found unit will not shift into an agitation. I found the actuator broken and cam sticking. I replaced both parts and ran a diag cycle. Unit is working properly ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14610

Dave F

Job Details: 02/20/2026

"REPLACED CONTROL FOR CONTINIOUS DRAIN ISSUE, used 1 W11608056 from stock Job Cmpltd.(by KB)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14621

Dave F

Job Details: 02/20/2026

"replaced control for continious drain, used 1 W11603810 from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Ontario, New York 14519

Dave F

Job Details: 02/20/2026

"replaced control for continious drain, used 1 W11603811 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2FHTXVS01

Near Rochester, New York 14626

Andres V

Job Details: 02/20/2026

Ice maker is backing up with water and it leaks out the fill hose in the back. I cleared the ice maker and cycled it when cleared it works properly water has good pressure and does not trickle in. I also checked water valve. I believe ice maker is calling for water when the ice mold is already full and causes to back up. ; ordrng 1 4317943 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Rochester, New York 14624

Zach L

Job Details: 02/19/2026

Replaced sump assy and tested. Unit working properly.; ordrng 1 W11568785 (Grate SHIP DIRECT TO CUSTOMER)

We serviced a

JENN AIR RANGE

Model JDS8860BDP

Near Rochester, New York 14607

Andres V

Job Details: 02/19/2026

Control board is opening relay for the broil cycle when set to bake and staying on. Unit will need new control board but part is NLA.

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPV0DS

Near West Henrietta, New York 14586

Ben H

Job Details: 02/19/2026

Replaced broken dispenser and tested unit and it works properly

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, New York 14623

Ben H

Job Details: 02/19/2026

The customer complaint is the unit doesnt make any ice. I found the water line was frozen again. I found there was a tiny drip of water getting through the valve and freezing in the door so I replaced the valve and defrosted the line and it now works properly

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF450PGR6WW

Near Rochester, New York 14618

Ben H

Job Details: 02/19/2026

"Correct power to UI Panel, buttons light up but are not responding to touch. Unit will need a replacement UI panel.; ordrng 1 WD21X30319 (UI Panel)"

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ01

Near Victor, New York 14564

Ben H

Job Details: 02/19/2026

Case number 22594592 Customers complaint is items are freezing in the refrigerator. Unit is in a non temperature controlled garage; ambient temperature is well below optimal performing temperature. I ran a diagnostic test and everything tested good. I called tech line to document and explained to the customer the situation. No further repair Is required.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWB02

Near Irondequoit, New York 14609

Andres V

Job Details: 02/19/2026

Door was not closing all the way causing frost build up. I took freezer apart cleaned out the frost build up around rails. Used heat gun to help gasket seal and inspected. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Rochester, New York 14617

Andres V

Job Details: 02/19/2026

"Unit has pressure fault error. I inspected the pressure tube to make sure it was installed correctly, blew thru it to clear it. Unit will need new ACU; ordrng 1 W11781654 (ACU) and 1 W11782104 (Harness), dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYV6FS

Near Hamlin, New York 14464

Zach L

Job Details: 02/19/2026

Replaced inner door and tested. No leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Rochester, New York 14616

Zach L

Job Details: 02/19/2026

Cold water valve intermittently failing. Needs new cold water valve.; ordrng 1 W11614515 (Inlet valve assy)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14609

Zach L

Job Details: 02/19/2026

Replaced inlet valve and tested. Unit working properly.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GYE22GYNKFS

Near Webster, New York 14580

Zach L

Job Details: 02/19/2026

Replaced FZ evaporator fan and tested. Working properly.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNCFS

Near Rochester, New York 14606

Zach L

Job Details: 02/19/2026

"Replaced freezer door. No scratches or dents on new door, unit working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Rochester, New York 14617

Andres V

Job Details: 02/19/2026

"Replaced the UI control and the ACU. I ran a drain and spin, unit worked properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14612

Andres V

Job Details: 02/19/2026

Unit had pressure fault error code. I replaced the ACU then ran a diag cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 2 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3130RB02

Near Victor, New York 14564

Ben H

Job Details: 02/19/2026

The customer complaint is the turn table is loud. I tested the turn table and it makes a grinding noise when spinning. I ordered a new turn motor and roller; ordrng 1 W10642989 (Turntable) and 1 W11252182 (Roller) and 1 W11245707 (Support)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Victor, New York 14564

Ben H

Job Details: 02/19/2026

The customer complaint is the unit doesnt start. I found power going to the control and it lights up but the start button does not respond. The unit will need a new control ; ordrng 1 W11683480 (Control)

We serviced a

GENERAL ELECTRIC RANGE

Model JGP3030SL2SS

Near Webster, New York 14580

Andres V

Job Details: 02/19/2026

Found Ignitor does work and the spark module does send power out to burner but switch harness is bad for left rear burner.; ordrng 1 WB18X45186 (Switch harness)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14619

Zach L

Job Details: 02/19/2026

Cold water inlet valve not opening fully causing error. Suspension rods also feel weak.; ordrng 1 W11256701 (Inlet valve) and 1 W10780045 (Suspension rods)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Webster, New York 14580

Andres V

Job Details: 02/19/2026

Normal cycle button wont respond all other cycles do. I did find corrosion on the UI board right where the normal button is. Vent is not sealing properly causing moisture to leak out and go right into the UI.; ordrng 1 W11649995 (Vent)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Canandaigua, New York 14424

Ben H

Job Details: 02/19/2026

"Unit has a faulty pressure sensor, drain pump continuously running. I replaced the main control board, and tested to verify unit is working properly.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSJ0WW

Near Honeoye Falls, New York 14472

Ben H

Job Details: 02/19/2026

The customer complaint was the unit does not run and water leaked at the back. I found that the hoses were hooked up incorrectly causing the leak so I corrected those and the valves no longer leak. The unit would not start a cycle and would just flash on spin. After talking with tech line and diagnosing it was recommended that I replace the lid lock; I used a lid lock I had on the truck. I tested the unit and it starts the cycle properly.; used 1 Wh44x10288 (Lid lock) from stock

We serviced a

GENERAL ELECTRIC RANGE

Model PS960YP8FS

Near Fairport, New York 14450

Andres V

Job Details: 02/19/2026

"Replaced the ACU. Tested front left burner, hot light now stays on and is working properly."

We serviced a

MONOGRAM RANGE

Model ZDP366NP3SS

Near Brighton, New York 14610

Andres V

Job Details: 02/19/2026

"Screw that holds inner door to outter one fell off, took unit apart customer had spare screw that worked I was able to tightened everything down. Door is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM03

Near Rochester, New York 14619

Zach L

Job Details: 02/19/2026

"Ice maker unable to actuate. Needs new ice maker.; ordrng 1 W11284458 (Ice maker), dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER-FLEX"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Rochester, New York 14606

DeVaughn C

Job Details: 02/18/2026

Replaced start button. Repair successful.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Webster, New York 14580

DeVaughn C

Job Details: 02/18/2026

Installed missing front panel hardware. Repair successful.

We serviced a

CROSLEY RANGE

Model XGBS400DM1BB

Near Rochester, New York 14607

Andres V

Job Details: 02/18/2026

Found Ignitor getting voltage but not glowing. Replaced Ignitor and tested unit. Bake is now lighting. ; used 1 12400035 (IGNITOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Spencerport, New York 14559

Andres V

Job Details: 02/18/2026

"Replaced the ACU. Started a normal cycle, unit is working properly."

We serviced a

GE RANGE

Model CS980ST7SS

Near Webster, New York 14580

Zach L

Job Details: 02/18/2026

Replaced control and tested. All functions working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM05

Near Williamson, New York 14589

Zach L

Job Details: 02/18/2026

"Small amount of frost at connection from cap tube to evaporator. Compressor cool to the touch and making unusual buzzing sound. Inefficient compressor, needs new compressor.; ordrng 1 W11706878 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 1 W11504420 (8x6) and 1 W11506635 (Process tube) and 1 W10805035 (Dryer) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8)"

We serviced a

MIDEA WASHER

Model S9476301

Near Newark, New York 14513

Zach L

Job Details: 02/18/2026

"Blockage in drain pump. Uninstalled drain pump and removed blockage. Reinstalled and tested, working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY5

Near Geneva, New York 14456

Zach L

Job Details: 02/18/2026

"No tears or damage to old seal. Reinstalled seal and tested, completely secure."

We serviced a

MAYTAG WASHER

Model MHW5100DC0

Near Stanley, New York 14561

Zach L

Job Details: 02/18/2026

"Bellow warped at bottom, causing leak. Replaced door bellow and tested."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SPR5RS

Near Palmyra, New York 14522

Zach L

Job Details: 02/18/2026

Drain pump not running. Replaced drain pump and tested

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near West Henrietta, New York 14586

Ben H

Job Details: 02/18/2026

I had the unit running for about an hour and it developed a full frost pattern. The system is operating properly. When I first arrived at the house I noticed the cooling was turned off and the customer was unaware that it was turned off. The unit is operating properly and the customer is to use and monitor the unit

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS2

Near Spencerport, New York 14559

Andres V

Job Details: 02/18/2026

"I replaced the drain pump, started a normal cycle watched for leaks. Unit drains, I Reccomended customer runs a full normal cycle. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near North Chili, New York 14514

Ben H

Job Details: 02/18/2026

The customer complaint is the unit doesnt fill. I found the valve would not open when receiving power so I replaced the valve and tested the unit and it works properly

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Pittsford, New York 14534

Ben H

Job Details: 02/18/2026

I replaced the leaky sump and tested the unit and its still leaking. I found the leak is coming from the pressure hose so I ordered a new hose; ordrng 1 W11419334 (Hose)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model QHE16HYPBFS

Near Rochester, New York 14619

Ben H

Job Details: 02/18/2026

The customer complaint is the unit isnt cooling. The compressor is running and is cool to the touch with high low side pressure and low high side pressure with no frost pattern. The unit has a inefficient compressor so I ordered a compressor and proper lok rings; ordrng 1 WR87X46966 (Compressor) and 2 WR87X30875 (Dryer)s and 4 WR97X10036 (8x6 lokring)s and 2 WR97X25268 (7x5 lokring)s and 2 WR97X10085 (6x1.8 lokring)s and 2 WR97X10033 (6x4 lokring)s and 2 WR98X60 (R600a)s

We serviced a

GENERAL ELECTRIC RANGE

Model PGS930YP8FS

Near Rochester, New York 14608

Ben H

Job Details: 02/18/2026

The customer complaint is the stovetop doesnt ignite. I found the ignition module was broken so I replaced it and it now works properly

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HWH2

Near Rochester, New York 14618

Ben H

Job Details: 02/18/2026

The customer complaint is the auto open button doesnt work. When I pushed the button there was no power going to the door motor. I inspected the buttons and there was no visible damage to them so I reinstalled them and tested it again and now there is power going to the motor but it keeps sending the power non stop. The power back fed to the control board burning out the relay. Per JM we are going to install a new control with no charge to the customer ; ordrng 1 W11129649 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ2

Near Hilton, New York 14468

Andres V

Job Details: 02/18/2026

Swapped out the burners and switch on the front left burner. Tested single and double burner unit is working properly.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 02/18/2026

"Replaced harness, calibrated, then tested. Unit functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14616

DeVaughn C

Job Details: 02/18/2026

Customer states unit stops mid cycle. F7E1 error code stored. Replaced actuator then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

GENERAL ELECTRIC RANGE

Model JBS86SP6SS

Near Hilton, New York 14468

Andres V

Job Details: 02/18/2026

"Replaced FL burner. Tested it out, burner is working properly."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SMN5ES

Near Palmyra, New York 14522

Zach L

Job Details: 02/18/2026

Leaking from pump motor. Needs new pump and gasket; ordrng 1 WD19X25700 (Pump motor) and 1 WD19X28199 (Sump assy)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Palmyra, New York 14522

Zach L

Job Details: 02/18/2026

Rack adjuster broken. Needs new rack adjuster; ordrng 1 W11551541 (RH adjuster) and 1 W11545795 (LH adjuster)

We serviced a

KITCHENAID DISHWASHER

Model KDFS424SPS0

Near Hilton, New York 14468

Andres V

Job Details: 02/18/2026

Started a normal cycle and listened for unusual sound. Customer said that unit humms to loud. I informed him that to me it sounds normal and nothing unusual. I let him know Pump does make a sound when running unit is not completely quiet and you will hear water hitting inner door.

We serviced a

KITCHENAID OVEN

Model KODE507ESS01

Near Fairport, New York 14450

Ben H

Job Details: 02/18/2026

The customer complaint is overheating. I tested the oven and got an average temperature of 370 when set at 350. Customer is to use and monitor the unit

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW0

Near Rochester, New York 14612

Andres V

Job Details: 02/18/2026

"Found idler pulley stuck, replaced pulley cleaned out lint as best as possible put unit back together and tested it. Unit is working properly ; used 1 279640 (Pulley) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV00

Near Rochester, New York 14616

Andres V

Job Details: 02/18/2026

Replaced the freezer door. Tested the water dispenser and ice maker fill. Unit is working properly

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Victor, New York 14564

Ben H

Job Details: 02/18/2026

I replaced the broken blower wheel and tested the unit and it works properly

We serviced a

KITCHENAID RANGE

Model KECC604BBL

Near Webster, New York 14580

Andres V

Job Details: 02/18/2026

Customer stated she heard noise when using left rear burner and now power light wont go out. I diagnosed unit found the power voltage comes from the switch. ; ordrng 1 WPW10462778 (Switch)

We serviced a

WHIRLPOOL DRYER

Model WED4850BW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 02/18/2026

Replaced door switch then tested. Repair successful.

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN3WW

Near Rochester, New York 14618

Andres V

Job Details: 02/17/2026

Replaced the motor and the nut. Tightened down the blower and tested unit. Unit no longer makes noise.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14618

Andres V

Job Details: 02/17/2026

Found broken belt caused by a broken motor pulley. I was able to take off the pulley from motor. Unit will need belt and pulley replaced. ; ordrng 1 WP8066184 (Pulley) and 1 341241 (Belt)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT670SMV1ES

Near Rochester, New York 14618

Andres V

Job Details: 02/17/2026

"Found valve ruptured and split in half. Damaged the wood floor and right below dishwasher in basement. I Took pictures of damage, contacted GE techline sent pictures. They gave me a number for customer to contact. case # 20737728; ordrng 1 WD15X27703 (Water valve)"

We serviced a

MAYTAG WASHER

Model MTW4205SW0

Near Rochester, New York 14620

Andres V

Job Details: 02/17/2026

Ran a drain and spin I heard a loud grinding noise coming from underneath unit. I replaced the cam and ran a diag cycle then started another drain and spin. Unit no longer making noise.; used 1 W10721967 (Cam) from stock

We serviced a

MIDEA WASHER

Model MLTW45M4BWW

Near Honeoye Falls, New York 14472

Ben H

Job Details: 02/17/2026

The customer complaint was the unit doesnt fill on auto cycles. I tested the unit and found it is functioning properly. I explained to the customer how the auto settings work and that they have to sense the clothes before filling with water

We serviced a

GENERAL ELECTRIC WASHER

Model GTW490ACJ8WS

Near Henrietta, New York 14467

Ben H

Job Details: 02/17/2026

I replaced the control and suspension rods and tested the unit and it works properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14623

Andres V

Job Details: 02/17/2026

Unit has power but control board not responding to commands. Unit will need control replaced. ; ordrng 1 W11603810 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near North Chili, New York 14514

DeVaughn C

Job Details: 02/17/2026

Start button non-functional. Wrong control board sent. Ordering correct parts. ; ordrng 1 W11683480 (Control) and 1 W11305293 (Console Insert)

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Pittsford, New York 14534

Ben H

Job Details: 02/17/2026

The customer complaint is noisy operation. I tested the unit thoroughly and found everything is functioning properly. The noise is normal operating noise and there is no repair required

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near East Rochester, New York 14445

Ben H

Job Details: 02/17/2026

The customer complaint was the unit was bouncing around when spinning. I tested the unit and found it was off level so I leveled the unit and tested it again and it works properly

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rochester, New York 14624

DeVaughn C

Job Details: 02/17/2026

Drain pump turning on intermittently. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

JENN AIR HOOD VENT

Model JXU9130WP1

Near Penfield, New York 14526

Ben H

Job Details: 02/17/2026

The customer complaint was the fan switch was spinning around and hard to turn on. I found the retainer nut holding the switch on had come off so I put it back on and the unit functions properly

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Spencerport, New York 14559

DeVaughn C

Job Details: 02/17/2026

"Cold water hose and inlet valve failed, causing water event. Hoses have been replaced, inlet water valve needs to be ordered. ; ordrng 1 WH13X26637 (Water Valve Assembly), used 1 8212545RP (HOSE-FILL 2PK) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BPV3DG

Near Rochester, New York 14606

DeVaughn C

Job Details: 02/17/2026

Customer reports loud noise during cycles. Unable to replicate issue at this time. Heavy oil leak present. Gearcase should be replaced. ; ordrng 1 WH03X34937 (Gearcase)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Greece, New York 14616

DeVaughn C

Job Details: 02/17/2026

Thermal fuse & heating element testing good. Unit runs but wont shut off in off position. Timer has failed and needs replacing. ; ordrng 1 W10857612 (Timer)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14611

Andres V

Job Details: 02/17/2026

Unit will not lock causing it to not spin and leaving clothes soaked; ordrng 1 W11307244 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Webster, New York 14580

Andres V

Job Details: 02/17/2026

I leveled doors had customer inspect it. They also brought to my attention that the right side door sticks out more than the freezer side. Informed her we will contact whp to see if this is by design or door needs replacing. ; O-emld tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS08

Near Rochester, New York 14609

Zach L

Job Details: 02/17/2026

"Customer was heating ceramic mug in microwave when sparking and fire occurred. Fire started underneath glass turntable. Fire broke turntable and support ring, left inside of microwave blackened, damaged inside finish. Voltage supply to microwave tested at 120v. No signs of misuse."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Farmington, New York 14425

Ben H

Job Details: 02/17/2026

The customer complaint is the unit is leaking. I tested it thoroughly and did not find any leaks. Customer is to use and monitor the unit

We serviced a

GENERAL ELECTRIC WASHER

Model GFW650SSN1WW

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 02/17/2026

"Customer reports items are coming out wet, and unit wont spin. Drain pump trap is clear. Accelerometer fault codes F63, F87 stored. Unit reached high speed spin in service mode. Accelerometer and control board firmware update installed. Customer monitor."

We serviced a

GENERAL ELECTRIC RANGE

Model RGBS400DM3WW

Near Rochester, New York 14605

Zach L

Job Details: 02/17/2026

"Ignitor switches bad, making no connection when trying to ignite. Needs new switch assembly.; ordrng 1 WB18X31208 (Ignitor switches) and 1 WB13X24323 (Spark module)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDP715SYV6FS

Near Rochester, New York 14612

Zach L

Job Details: 02/17/2026

"Lower spray arm damaged, causing large spray in incorrect direction and creating leak. Needs new lower spray arm.; ordrng 1 WD22X33499 (Lower spray arm)"