We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
Dave L
Job Details: 07/14/2021
Cleaned drain pan due to odor. No charge
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Rochester, NY 14608
Dave L
Job Details: 07/14/2021
Replaced the ice maker due to intermittent ice. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14611
Dave L
Job Details: 07/14/2021
Lid is cracked at the hinge ordering lid; ordrng 1 W11259006 (Lid)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14624
Dave L
Job Details: 07/14/2021
"Found evidence of a leak at the vent. Customer states unit has been leaking since dispenser was changed. Did not see the unit leak from the dispenser. Ordering vent, gasket and dispenser. ; ordrng 1 W11038720 (Vent) and 1 W11184028 (Gasket) and 1 W11092649 (Dispenser)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Webster, NY 14580
James
Job Details: 07/14/2021
"After power surge, front panel was off and unit wasn't cooling. Unit cycled back on by itself after a few days. Freezer at 7 deg with icemaker functioning. Customer is to monitor. If problem persists replace control. Sc 93.50WPW10312695 140.00Sh15Labor 106.75Tax 28.42Total 383.67"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details: 07/14/2021
"Unit stops mid cycle or runs continuously until power button is selected. Tested ui and several buttons not responding. Ran diagnostics cycle and it ended with an inch of water inside tub. Checked drain filter and found no obstructions. Ran test 1 and 2vthen cancelled cycle, unit powered off full of water and would not drain until power was reset. Ordering pump and ui. ; rqstng P&A on 1 W11319991 (Control panel) and 1 W11458345 (Pump)"
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Webster, NY 14580
James
Job Details: 07/14/2021
Unit not making ice. Crisper bins stuck. Cycled icemaker and it will run continuously without filling. Need Icemaker. Crisper shelf broke in center so rail is no longer attached. Need rail and crisper shelf. ; ordrng 1 W10882923 (Icemaker) and 1 WPW10326469 (Rail) and 1 WPW10329866 (Support)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Webster, NY 14580
Tanner
Job Details: 07/14/2021
"Bailed out tub full of water. Found rust on wash basket due to unit being unable to drain. Ordering new wash basket. Replaced ACU and drain pump. Waited 3 minutes for new ACU to go through power off cycle. ACU then flashes F3E2 error and drain pump runs continuously. Inspected pressure hose and hose appears good. Attempt to remove hose from pressure port to clean pressure dome. Port breaks off of tub. Unit unusable without ability to read pressure. Ordering; wash basket, wash tub, gearcase due to old one needing to be hammered out, lower harness (includes new pressure hose), ACU. ; ordrng 1 W11219115 (Tub outter) and 1 W11178227 (Wash basket) and 1 W11423759 (Gearcase) and 1 W10734521 (Slider) and 1 W11419171 (ACU), dspstn on spec-tagged invntry: 1 W11419171 CONTROL"
We serviced a
WHIRLPOOL DRYER
Model LGQ9858PW0
Near Ontario, NY 14519
Tanner
Job Details: 07/14/2021
Replaced timer. Ran unit empty and timer advances in accudry.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Webster, NY 14580
Tanner
Job Details: 07/14/2021
Q1 no Q2 no Q3 noComplaint of incomplete cycles on towels. Towels left with suds and sop. Customer is letting machine dose soap. No stored errors. Completed autodiagnostic without issue. Had customer start load of towels. Customer loading machine properly. Not overloaded. Reccomended customer set water fill to deep water. Auto sense does not deliver enough water for towels. Lack of water is causing soap not to dissolve leaving wet soapiness on towels at end of cycle.Reccomended additional rinse and deeper rinse by selecting fabric softener option.
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS9
Near Rochester, NY 14617
Tanner
Job Details: 07/14/2021
Q1 no Q2 no Q3 Complaint of upper rack falling. Inspected rack and adjuster has broken. Following stored errors:F6E6 cold water errorRan auto diagnostic and water was cold at initial fill. Ran water at sink for approximately 25 seconds before achieving hottest water. Customer advised to prime hot water at sink prior to starting a wash. Completed diagnostic without issue. Replaced adjusters with upgraded assembly. Tested unit and unit tested good.; used 1 SH15 (STANDARD S/H) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hilton, NY 14468
Dave L
Job Details: 07/14/2021
Dishwasher would not drain due to disposal plug still being in place. Removed plug fros disposal dishwasher drain port. Verified drain cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Rochester, NY 14616
Dave L
Job Details: 07/14/2021
Customer concerned with doors not lining up. Found that the unit is installed on a sloped floor preventing it from achieving alignment without shimming the rear wheels. Customer would like the unit to be able to roll out for cleaning purposes. Explained that the unit can not be leveled without locking feet it place. Left unit on its wheels. Documented scratches on left hand side of the cabinet. Photos attached. Unit checking ok.
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Rochester, NY 14616
Dave L
Job Details: 07/14/2021
Agitator has released from its set screw. Added plastic washer to keep agitator from slipping. If problem persists order W10836496 barrel
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near Irondequoit, NY 14617
Evan
Job Details: 07/14/2021
Repacking drain pump due to original pump failing to run. Replaced pump. Ran test cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Newark, NY 14513
Steve
Job Details: 07/14/2021
Replaced main control and ui for erratic behavior. The washer tested good.
We serviced a
ROPER WASHER
Model RTW464180BQ0
Near Rochester, NY 14625
Tanner
Job Details: 07/14/2021
"Q1 no Q2 no Q3 no Complaint of no lock. Following stored errors:F2E1F5E2Tested lid lock and solenoid is heard popping but magnetic switch does not engage.; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID , used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14606
James
Job Details: 07/14/2021
Installed drain heater and inspected drain.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14606
James
Job Details: 07/14/2021
Replaced damaged wires and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Rochester, NY 14625
Tanner
Job Details: 07/14/2021
Replaced lid lock assembly. Tested via autodiagnostic and started multiple loads with success. Unit testing good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Webster, NY 14580
Tanner
Job Details: 07/14/2021
Complaint of poor wash. Following stored errors:F9E1. Not listed.F6E1 low waterF6E2 fill valve problemF6E4 float switch openRan auto diagnostic and wash motor runs but production is low. Dissasmbled sump and foums excess food and debris build up. Cleaned out sump. Chopper blad blocked up with debris. Replaced chopper blade. Tested unit and unit tested good.
We serviced a
KITCHENAID OVEN
Model KEBC107KSS0
Near Geneva, NY 14456
Steve
Job Details: 07/14/2021
Replaced inner glass for broken glass
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14626
Dave L
Job Details: 07/14/2021
Replaced sump due to diverter error. Reseated all connections.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Geneva, NY 14456
Steve
Job Details: 07/14/2021
Found a low charge causing warm temps in freezer. Recharged refrigerator and ordering compressor and evaporator ; ordrng 1 WPW10313899 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10896689 (Coupler) and 1 W10897199 (Coupler) and 1 W10897198 (Coupler) and 1 W10897193 (Coupler) and 1 W10895723 (W10895723)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Geneva, NY 14456
Steve
Job Details: 07/14/2021
Unit not defrosting properly causing warm temps in fresh food section. Called tech line and was on line for a long time. Tech line said to order thermistors and hung up. Thermistors are a non serviceable part. Also the screw holding evaporator is stripped and will not attract to liner. Contacted kB. ; schdld next appmnt for 7/28 WED !
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Geneva, NY 14456
Steve
Job Details: 07/14/2021
Replaced coin sensor control board for washer not responding after coins inserted. The washer tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 07/14/2021
Plugged unit in and verified operation.
We serviced a
KITCHENAID COOKTOP
Model KFGU706VSS02
Near Webster, NY 14580
James
Job Details: 07/14/2021
"Unit not lighting consistently center burner not sparking. Hot surface indicator came on randomly cleaned grounding surface on center burner and got it to ignite. Screws are seized inside center burner and need to be cut off. Spark module failed again. Need center burner, screws, spark module and recommend replacing wire harness while unit is apart. ; ordrng 1 WPW10617292 (Holder) and 1 Sh15"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Geneva, NY 14456
Steve
Job Details: 07/14/2021
Found the drain line was twisted causing long drain and clothes not spinning out. Untwisted drain and the washer tested good. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR
We serviced a
JENN AIR REFRIGERATOR
Model JSD2697KEY
Near Williamson, NY 14589
James
Job Details: 07/14/2021
Icemaker stuck in cycle and not making ice. Replaced icemaker and cycled manually. Atec warranty. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2772HEZ02
Near Ontario, NY 14519
James
Job Details: 07/14/2021
Rivet broke off rh track and in came loose. Rack support broke as result. Door not self closing causing condensation. Need freezer shelf parts. Left part with customer. ; ordrng 1 W10625068 (Shelf) and 1 W10852685 (Support) and 1 WPW10503522 (Track) and 1 W10625067 (Bracket)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Dave F
Job Details: 07/14/2021
"Customer says water leaking from unit near inlet valve elbow .found leaking there but was not previously touched prior to this service call The hose going to the dishwasher inlet valve was not very tight . Tightened hose to valve , replaced dispenser and wax vent motor . Ran unit in diagnostics did not find any leaks . There is floor damage took photo of damage . On 6/25/21 there was no floor damage and unit was not visibly leaking at the time ."
We serviced a
MAYTAG REFRIGERATOR
Model M1BXXGMYB00
Near Hilton, NY 14468
Dave L
Job Details: 07/12/2021
Found freezer at 30 with frost build up at the evaporator inlet. Unit needs sealed system work. Quoted for evaporator. Customer is going to let us know if they want to proceed with this kind of repair. ; rqstng P&A on 1 WPW10314205 (Evaporator) and 1 Sh (Shipping)
We serviced a
WHIRLPOOL DRYER
Model CED7006GW
Near Spencerport, NY 14559
Tanner
Job Details: 07/12/2021
Spoke with customer over phone. Customer states that the dryer will not turn on at all. When they check the breaker panel the breaker has not flipped to the off position but when they manually reset the breaker the dryer is operational again and it is operational for weeks before failure. Advised to contact maintenance to change breaker. Breaker may be tripping internally and opening dryer circuit without changing the on/off position. The customer then resets the breaker and everything is fine. If dryer was causing breaker to pop it would occur within minutes of operation.
We serviced a
AMANA RANGE
Model AER6603SFW2
Near Hamlin, NY 14464
Dave L
Job Details: 07/12/2021
Front left burner remains on high all the time. Ordering switch and burner. ; ordrng 1 W11517959 (Burner) and 1 WPW10434452 (Switch)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14612
Dave L
Job Details: 07/12/2021
Customer is experiencing poor wash performance. Went over detergent usage and modifiers. Recommending auto sensing cycles over deep water for improved cleaning. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Churchville, NY 14428
Tanner
Job Details: 07/12/2021
Q1 no Q2 no Q3 noReplaced fascia. Tested via encoder test and all buttons and LEDs testing good.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS03
Near Geneseo, NY 14454
Steve
Job Details: 07/12/2021
Replaced inner glass for cracked glass after self clean.
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Rochester, NY 14616
Dave L
Job Details: 07/12/2021
Replaced the gear case due to leak at tub seal. Leak tested and calibrated after repair. Unit testing ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Churchville, NY 14428
Tanner
Job Details: 07/12/2021
Q1 no Q2 no Q3 noReplaced gearcase and slider. Calibrated unit. Tested via auto diagnostic and manual high spin and unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW4
Near Penfield, NY 14526
Evan
Job Details: 07/12/2021
Customer stated unit is producing grinding noise. Discovered that noise is coming from gear case. Bearing inside case is failing. Ordering gear case ; ordrng 1 W11455453 (GEAR CASE )
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Rochester, NY 14626
Dave L
Job Details: 07/12/2021
Replaced console due to intermittent start button operation. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14606
James
Job Details: 07/12/2021
Unit delivered with damaged door handle. Replaced freezer door handle and inspected.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Ontario, NY 14519
Evan
Job Details: 07/12/2021
Customer stated unit would tumble but not heat. Discovered that heating element tested open. Replaced element and cleaned cabinet. Tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14624
James
Job Details: 07/12/2021
Freezer led hanging from mount and ff led flickering. Replaced freezer led and lights began functioning. Customer is to monitor if problem persists replace WPW10515057 and WPW10515058
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Ontario, NY 14519
Evan
Job Details: 07/12/2021
"Customer is having same issue as before control and UI and failing to communicate. Was able to get unit into diagnostic to check for error codes. Unit displaying code f6e3 for UIAnd CCU failing to communicate. Ordering UI and control ; ordrng 1 W11135391 (UI ), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14623
Tanner
Job Details: 07/12/2021
"Q1 no Q2 no Q3 noComplaint of no drain/spin. Following stored errors:F0E5 off balance loadRan auto diagnostic cycle and during spin drive shaft is heard slipping on drive hub.inspected drive hub and hub has been stripped. Inspected splines on drove shaft and splines are in tact. Replaced drive hub. Tested unit via auto diagnostic and unit tested good. ; used 1 W10528947 (HUB), and 1 SH15 (STANDARD S/H) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pittsford, NY 14534
Tanner
Job Details: 07/12/2021
Q1 no Q2 no Q3 noReplaced ACU. Calibrated unit. Tested via auto diagnostic and unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near East Rochester, NY 14445
Tanner
Job Details: 07/12/2021
"Service call coveree under 102740. Complaint of no wash. LoFlo errors. Following stored errors:F8E1 long fillF0E5 off balance loadF5E2 lid lock errorF0E2 over sudsTested water valves and water flow is adequate from all valves. Inspected pressure hose and found no debris, cuts, or pinched hose. Checked for voltage at pressure switch from ACU and measured 4.97 VDC, a valid reading. Reassembled unit and ran load of towels. Unit advanced into wash cycle. Cleaning pressure dome port and blowing through pressure hose may have resolved issue. If error returns order pressure switch.; ordrng 1 W11316246 (Pressure switch), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Webster, NY 14580
Evan
Job Details: 07/12/2021
Customer stated that keypad was not responding to commands. Removed door panel and discovered that user interface was unplugged from control causing issue. Suspecting that connector was never fully seated on control and connector slowly backed itself off control. Reseated connector and ran test cycle. Unit is operating as it should. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL1
Near Rochester, NY 14620
James
Job Details: 07/12/2021
"Unit stopping mid cycle. Pump loud during cycle. Fill valve error. Tested fill valve. Unit needs chopper. Replaced chopper and tested. Found upper rack disengages. Need adjuster. S23010 parts and labor. For rack adjuster. ; used 1 W11246682 (Chopper), 1 Sh15, and 1 W10712394 (Adjuster) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Avon, NY 14414
Steve
Job Details: 07/12/2021
Found no error codes. Tested in manual diagnostics and automatic diagnostics and all the functions worked as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near West Henrietta, NY 14586
Steve
Job Details: 07/12/2021
Found the auger shaft is stripped. Ordering shaft for drop off. Returning motor. ; ordrng 1 W11228132 (Shaft)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Rochester, NY 14626
Dave L
Job Details: 07/12/2021
"The customer is having an issue with the water running out of the dispenser on its own after filling a glass. Ice maker is also not making ice. Customer states that the water will work most of the time but has flooded the kitchen on several occasions. Suspecting the dual valve is sticking. Measured 120vac at the ice maker. Unable to get the module to harvest when jumping thermostat. Returning with the ice maker and dual valve ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER , used 1 W11043013 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near West Henrietta, NY 14586
Steve
Job Details: 07/12/2021
Found the bing was broken causing door to fall. Replaced hinge and the door works as expected.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Webster, NY 14580
Evan
Job Details: 07/12/2021
Customer stated that unit is producing noise while in use. Discovered that front roller and idler pulley are sticking causing noise. Replaced using dryer repair kit. Tested unit. Unit tests good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Webster, NY 14580
Evan
Job Details: 07/12/2021
Customer stated that unit is leaking water discovered that unit was dripping from diverter motor on sump assembly. Ordering sump & motor. Quoted $106.75 for labor ; ordrng 1 W10861526 (pump&motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rochester, NY 14618
Dave F
Job Details: 07/12/2021
"Found refrigerant leak using UV light coming from access valve on the compressor. Looked for UV dye on evaporator, none found. Removed old access valve and connected new access valve to compressor. Replaced UV drier. Vacuumed system to below 500microns. Added 0.142kg of refrigerant to system. Tested unit. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Henrietta, NY 14467
Steve
Job Details: 07/12/2021
Found motor error code and motor getting power but not starting. Quoted customer for repair. Customer is going to call manufacturer about repair. ; rqstng P&A on 1 W11085683 (Motor sump) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Rochester, NY 14620
James
Job Details: 07/12/2021
Unit not turning on the light with door open. Replaced door interlock switches and verified operation. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Rochester, NY 14618
James
Job Details: 07/12/2021
Repeat issue ordering switch; ordrng 1 W11396033 (Light sw) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14606
Dave L
Job Details: 07/12/2021
Found unit unplugged. Unit will not cool. Found low side pressures at 50psig while running. Ordering compressor ; ordrng 1 WPW10507886 (Compressor) and 1 W10896689 (5-4) and 1 W11504415 (8.5/8) and 1 W10895738 (7.6/6) and 1 W10895750 (7/5) and 1 W10895716 (8.5/6) and 1 WP978025 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Spencerport, NY 14559
Dave L
Job Details: 07/12/2021
Items are freezing in the fresh food section. Instructed customer on proper loading. Items will need to be kept from touching the rear wall and deli drawer must be placed on top of crispers. Damper is noisy . Ordering damper. ; ordrng 1 W11236851 (Damper)
We serviced a
MAYTAG STACKED LAUNDRY
Model LSE1000
Near Rochester, NY 14610
James
Job Details: 07/12/2021
Unit not heating. Thermostat is closed. 120v to heater. 240v l1 the relay. Need relay. ; ordrng 1 WP306199 (Relay heater) and 1 Sh15
We serviced a
MAYTAG OVEN
Model MGT8720DS00
Near Rochester, NY 14625
James
Job Details: 07/12/2021
Lr burner allowing gas to flow when off. Valve has failed. Burner is dirty and may need to clean orifice. Need manifold. N; ordrng 1 W10854406 (Burner manifold) and 1 Sh15
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ0
Near Webster, NY 14580
Evan
Job Details: 07/12/2021
Customer is stating that unit will not heat. Discovered that magnetron is failing to run causing issue. Ordering magnetron ; ordrng 1 W10850446 (CAPACITOR ) and 1 W11256462 (diode) and 1 W11353994 (TRANSFORMER ) and 1 W11391712 (MAGNETRON)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14610
Dave F
Job Details: 07/12/2021
Replaced bi-metal wire harness in freezer section. Tested unit. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Irondequoit, NY 14609
Dave F
Job Details: 07/12/2021
"Replaced wiring harness, capacitor and motor on unit. Calibrated unit and ran auto diagnostics. Unit tested good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Rochester, NY 14625
Dave F
Job Details: 07/12/2021
"Freezer was running when arrived. Compressor and fan running. Had good frost pattern. Ohmed out refrigerator thermistor, tested good ,Possible unit got too hot and turned off. Unit is in sun room . Told customer unit does not have a condenser fan . Could take cardboard off back possibly get little fan to blow on compressor area . Unit tested good .if problem persists order W11496886 control ; ordrng 1 W11496886 (Control)"
We serviced a
MAYTAG DRYER
Model MGD5630HW0
Near East Rochester, NY 14445
Tanner
Job Details: 07/12/2021
"Q1 no Q2 no Q3 no Complaint of deyer short cycling on auto dry leaving garments wet. Tested continuity through moisture sense circuit and tested good. ACU no longer reading moisture impulses. Ordering new ACU.; ordrng 1 W11350257 (ACU), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Rochester, NY 14609
Tanner
Job Details: 07/12/2021
"Q1 no Q2 no Q3 noReplaced CAM, actuator, gearcase. Calibrated unit. Tested via autodiagnostic and high spin. Unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR and 1 W10721967 CAM"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Canandaigua, NY 14424
Steve
Job Details: 07/12/2021
Incorrect spark module. Ordering correct spark module. ; schdld next appmnt for 7/14 WED !
We serviced a
KITCHENAID MICROWAVE
Model KOCE507ESS07
Near Penfield, NY 14526
Dave F
Job Details: 07/12/2021
"Ran diagnostics, found fan turns on but is making vibrating noise. Ordering fan part# W10838964. ; ordrng 1 W10838964 (motor-fan)"
We serviced a
WHIRLPOOL FREEZER
Model WSR57R18DM04
Near Rochester, NY 14618
Dave F
Job Details: 07/12/2021
Vibrating sound coming from behind freezer. Found panel on back of unit bent in from water shut off valve for ice maker. Panel on back was vibrating on copper tubing coming from compressor. Removed rear panel from unit. Found cover loose for electrical connections. Secured cover. Tested unit. Tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Rochester, NY 14609
Tanner
Job Details: 07/12/2021
Q1 no Q2 no Q3 noReplaced adjusters. Tested unit and unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Steve
Job Details: 07/12/2021
Customer was concerned with the amount of water in wash cycle. Instructed customer that deep water wash does not work on Normal cycle. Tested washer and all functions are working as expected and there is no error codes. Filled washer in power wash cycle and deep water wash and the basket filled to half way point. The washer tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Webster, NY 14580
James
Job Details: 07/12/2021
Replaced drain tube. ; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Pittsford, NY 14534
Dave F
Job Details: 07/12/2021
Replaced 2second light down on left side of freezer compartment. Unit tested good. Used part# W11462342.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Spencerport, NY 14559
Dave L
Job Details: 07/12/2021
Removed debris from float that was preventing fill ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 07/12/2021
Replaced correct drain hose unit tested OK
We serviced a
MAYTAG FREEZER
Model M1TXEGMYW01
Near Webster, NY 14580
James
Job Details: 07/12/2021
Unit intermittent to thaw food out and refreeze. Intermittent frost buildup in freezer. Adjusted thermostat to turn off cooling and was not able to get contacts to close to turn back on. Need thermostat and defrost control. ; rqstng P&A on 1 WPW10584888 (Thermostat) and 1 WPW10352689 (Adaptive control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBF2258XEW3
Near Rochester, NY 14609
James
Job Details: 07/08/2021
Unit slow to make ice. Freezer at 11 degrees. Adjusted settings on temp control. Cycled icemaker manually and tested door switch. Customer is to monitor. If problem persists replace Icemaker again.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14626
Dave L
Job Details: 07/08/2021
Front left burner simmer was too high. Adjusted and checked oven calibration. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Geneseo, NY 14454
Steve
Job Details: 07/08/2021
Found the gas valve leaking gas. Turned gas off to dryer. Ordering valve. ; ordrng 1 W10823508 (Gas valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Webster, NY 14580
Evan
Job Details: 07/08/2021
Replacing switch due to switch testing open while door is open. Replaced switch. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Rochester, NY 14610
Tanner
Job Details: 07/08/2021
"Q1 no Q2 no Q3 noComplaint of no wash. Following stored errorsF5E1 door latch errorRan auto diagnostic and unit fills. Wash motor never starts. Checked resistance of motor winding at .26 M ohms. This reading is much above spec. Ran unit and wash circuit drawing only .4 Amps. Confirmed 120 VAC from ACU to motor circuit. Electrical failure of wash motor. Needs new wash motor.; rqstng P&A on 1 WPW10605057 (Motor Sump Assembly), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14608
Tanner
Job Details: 07/08/2021
Q1 no Q2 no Q3 noComplaint of no spin. Following stored errors:F7E6 motor faultF2E1 stuck keyF0E5 off balanceRan autodiagnostic cycle and unit spins basket during agitation causimg motor error fault. Unit cancels the wash cycle makimg it look like no spin. Replaced shift actuator. Tested via autodiagnostic and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Victor, NY 14564
Tanner
Job Details: 07/08/2021
Q1 I Q2 no Q3 noReplaced lid latch assembly. Tested via autodiagnostic and spin cycle. Unit tested good.
We serviced a
MAYTAG DISHWASHER
Model KDTM354DSS4
Near Fairport, NY 14450
Tanner
Job Details: 07/08/2021
"Q1 no Q2 no Q3 noSince throwing breaker unit is operational. Complaint of gasket falling out.F7E1 heater errorF6E4 float switch errorF6E1 low/ no waterF8E2 fill valve electrical problemRan auto diagnostic and unit fills, never washes. Remove front panel confirmed 120VAC to unit. Measured 6.7 ohms through atart winding, a valid measurement. Reconnect motor circuit and run unit. Unit now runs, pulling 1.6 Amps. After Unit completes first rinse start winding engaged and Unit drew 5.6 amps but never ran. Observed thermal marking on ACU. Needs new wash motor, gasket, and ACU. ACU covered under manufacturer parts warranty.; ordrng 1 W10805015 (Motor Sump Assembly) and 1 W11177741 (Gasket), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW0
Near Rochester, NY 14626
Dave L
Job Details: 07/08/2021
Replaced missing screw that was allowing cooktop to sit crooked. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Webster, NY 14580
James
Job Details: 07/08/2021
Unit not cooling in ff section. Ff evap frozen and drain leaked and froze pantry drawer to fridge liner. Heater not energizing in diagnostics. 102ohms through heater. Gaskets ripped. Need control cover and gaskets. ; ordrng 1 W11099568 (Cover) and 1 W11450890 (Control) and 2 W10917313 (Gasket)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bloomfield, NY 14469
Dave F
Job Details: 07/08/2021
Replaced the upper and lower spray arms. Removed and replaced wheels on lower rack. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rochester, NY 14626
Dave L
Job Details: 07/08/2021
The left hand door liner is caved in and will not close the door switch. Ordering door. ; ordrng 1 W11435353 (Left hand door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Canandaigua, NY 14424
Dave F
Job Details: 07/08/2021
Installed filler piece on top left corner of unit and new shelf in fresh food section. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Rochester, NY 14618
Tanner
Job Details: 07/08/2021
"Q1 no Q2 no Q3 noComplaint of uL error. Unit taking in excess of 2 hours for spin. Following stored errors:NoneBearing run present on hand spin and during diagnostic cycle. This friction will cause off balance loads and cause the machine to extend final spin. Ordering bearing kit; ordrng 1 W10435302 (Bearing kit), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Farmington, NY 14425
Dave F
Job Details: 07/08/2021
Replaced actuator on unit. Calibrated unit. Ran auto-diagnostics. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL FREEZER
Model EV188NYWS02
Near Honeoye Falls, NY 14472
Dave F
Job Details: 07/08/2021
Unit is -25 psi in vacuum . Plugged in unit compressor running. Used soapy water to visually check for leaking on refrigeration components. No leaks found. Tapped into high pressure refrigeration line while unit was unplugged and found negative pressure. Replaced UV drier and installed access valve on suction line from compressor. Vacuumed system down past 500 microns. Added .120kg of refrigerant. Unit is now cooling as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL01
Near Rochester, NY 14612
Dave L
Job Details: 07/08/2021
Left part with customer
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Irondequoit, NY 14622
Dave L
Job Details: 07/08/2021
New console was received damaged. Reordering ; ordrng 1 W11091880 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Ontario, NY 14519
James
Job Details: 07/08/2021
Replaced lid and suspension. Ran calibration and verified lid locks and unlocks. Adjusted feet and ran spin cycle. Cabinet shakes a little due to washer being in a drain pan. Unit functions properly.