Service History 44 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14609

James

Job Details: 09/09/2022

No popFreezer not sealing. Molded freezer gasket and inspected seal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/09/2022

"Replaced faulty Control, dishwasher powers up and starts its cycle. Dishwasher checks good."

We serviced a

MAYTAG DRYER

Model MGDB880BW0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/09/2022

"Customer stated unit was making a loud high pitched noise. Checked and found no codes, Dryer has intermittent noise would need idler pulley WPW10547292 and 4 wheel assembly WPW10314173 for repair. Customer is going to think about repair."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14621

Andres

Job Details: 09/09/2022

"Replaced bake igniter. Tested unit, bake cycle turned on and is working correctly.; O-emld tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 106.51783

Near Rochester, NY 14624

Dave L

Job Details: 09/09/2022

Repaired harness at freezer door hinge due to no ice. Can not warranty harness repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS3

Near Rochester, NY 14626

Dave L

Job Details: 09/09/2022

Wash motor is only working intermittently. Drain pump is loud. Ordering sump and drain Pump; rqstng P&A on 1 W10902372 (Sump) and 1 WPW10531320 (Drain pum)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/09/2022

Inspected new tub and found crack in the front. Need to reorder tub.; ordrng 1 W10901175 (Tub and Drum Assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Rochester, NY 14626

Dave L

Job Details: 09/09/2022

Removed chopper from drain pump that was preventing drain. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/09/2022

"Found that cold water solenoid is not fully closing, allowing water to leak past when valve is off. Replaced fill valve, unit checks good.; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model CET9000GQ2

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/09/2022

Replaced switch panel for not selecting water temperature. Unit checks good.

We serviced a

WHIRLPOOL OVEN

Model KFGC506JSS01

Near Pittsford, NY 14534

Jeremy

Job Details: 09/09/2022

Replaced DSI board for oven not heating. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Penfield, NY 14526

Jeremy

Job Details: 09/09/2022

"Replaced wash motor, for not running. Unit checks good."

We serviced a

KITCHENAID RANGE

Model KGRC707LBS0

Near Rochester, NY 14618

Jeremy

Job Details: 09/09/2022

"Found broken connector on control board causing intermittent operation. Unit needs control board. Customer not happy that console was replaced and still needs control board. ; rqstng P&A on 1 WP9782455 (Control Board), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/09/2022

"Replaced evap fan motor. Operating normal. Replaced customer's water filter, which eliminated banging sound when drawing water."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Salina, NY 13090

Chuck

Job Details: 09/09/2022

Customer stated that unit was shaking violently. I confirmed the issue. No codes. I found that the hub was loose/stripped. Replaced hub. Calibrated unit. Ran a spin and unit tested good ; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Syracuse, NY 13211

Chuck

Job Details: 09/09/2022

"Customer stated that unit is making a squealing noise. No codes. I ran a diagnostic test cycle to confirm the noise. I inspected the unit and discovered that the gearcase is leaking oil. I quoted customer for replacing the gearcase , belt and cam but the customer declined the repair and is going to purchase a new unit."

We serviced a

WHIRLPOOL COIN-OP WASHER

Model CAE2745FQ1

Near East Syracuse, NY 13057

Chuck

Job Details: 09/09/2022

Replaced lid lock. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WEE745H0FS2

Near Minoa, NY 13116

Chuck

Job Details: 09/08/2022

"Customer stated that the unit is taking hours to get the oven up to 350. Tested unit and it would not get up past 220 degrees, i then replaced temp sensor. Tested unit again and the unit would only get to 295 degrees on a 350 setting. Ordering control W10884488; rqstng P&A on 1 W10884488 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20IXSSA

Near Rochester, NY 14624

Josh Henchen

Job Details: 09/08/2022

"Replaced faulty MCU, Ran diagnostic cycle, all functions properly. Noticed UI not fully responsive but working customer wants to leave as is. Dishwasher checks good."

We serviced a

WHIRLPOOL OVEN

Model KEBS208SSS04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/08/2022

Replaced broiler element for not heating. Unit operates as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Farmington, NY 14425

Dave F

Job Details: 09/08/2022

Evap was frosted over . Tested heater in diagnostics heater turned on . Unit needs jazz board . Replaced board and defrosted unit . Tested good ; used 1 WPW10503278 (ADC -JAZZ) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Penfield, NY 14526

Ray Benedetto

Job Details: 09/08/2022

"Replaced thermistor. Wire harness was not correct part for Serial number. Contacted Parts Department, sent to Engineering and awaiting reply.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 09/08/2022

Unit was not defrosting. No continuity read at control for the defrost heater. Found connector to heater disconnected inside the moles connector in the evaporator compartment. Repaired connection. Tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/08/2022

"Customer states dishwasher will not wash. Found bad sump assembly. Found drain pump making a grinding noise. Ordering sump assembly,drain pump, and sensor. ; rqstng P&A on 1 W11025157 (Sump assembly) and 1 W11219380 (Drain pump) and 1 W11084121 (Sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, NY 14519

Andres

Job Details: 09/08/2022

Replaced ice maker and led light. I filled ice maker manually through diagnostic. Checked fan as well. Informed customer that it may take up to 24hrs to produce ice.; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Williamson, NY 14589

Andres

Job Details: 09/08/2022

"Customer stated unit is still leaking. I diagnosed unit found that it still leaking from the left bottom corner. Unit is leaking when lower spray arm and top spray arm is spraying, ordering lower spray arm.; ordrng 1 W10837249 (Spray arm) and 1 WPW10327455 (Spray arm) and 1 WP3400918 (Retainer)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Rochester, NY 14619

Josh Henchen

Job Details: 09/08/2022

"Customer stated unit just stopped working. Checked and found F1E1, F0E1. Failed to run diagnostic cycle. When turned on just made a loud humming noise and would not start. Washer needs a new Motor W11026785 and Capacitor W11395618.; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14610

Josh Henchen

Job Details: 09/08/2022

"Customer stated flashes 8 pause 4 pause will not start. Checked and found F8E4, water was in fill tray for float switch. Ran diagnostic, water dripping from fill line. Tightened fill line. Advised to not block arms with dishes. Dishwasher checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, NY 14589

Andres

Job Details: 09/08/2022

"Customer states unit was not producing ice. I put unit into a diagnostic mode and checked for ice maker error codes, found code E5 for bad ice maker thermistor. Unit is getting to temp but thermistor won't let ice maker cycle.; ordrng 1 W11579560 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/08/2022

See notes from job 112635 for work done and parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Rochester, NY 14612

Dave L

Job Details: 09/08/2022

Replaced ice maker that was not filling during harvest. Tested ok; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

JENN AIR RANGE

Model JDS1750FS0

Near Marion, NY 14505

Andres

Job Details: 09/08/2022

"Replaced control panel. Put unit back together and tested touchpad. Interface responded to commands correctly and is now working properly.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Pittsford, NY 14534

Dave F

Job Details: 09/08/2022

Customer needed to reschedule.; schdld next appmnt for 9/13 TUE PM

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Rochester, NY 14616

Dave L

Job Details: 09/08/2022

Replaced control latch and motor due to motor overtemp error. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11354542 STATOR

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, NY 14568

Andres

Job Details: 09/08/2022

Customer was not available today. Rescheduled for Monday.; schdld next appmnt for 9/12 MON !

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/08/2022

Customer stated unit not starting. Checked and found unit operating as expected. Explained how to properly start unit. Dryer checks good

We serviced a

MAYTAG WASHER

Model MDB8959SFZ4

Near Rochester, NY 14626

Dave L

Job Details: 09/08/2022

Replaced lower spray arm due to debris build up causing a leak from door. Tested ok. ; ordrng 1 W10803178

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Fairport, NY 14450

Dave F

Job Details: 09/08/2022

Unit had F1E5 CHECK MICROWAVE INVERTER error code . Put cup with water in unit and it was heating . Checked wave guides nothing in there . Put big measuring cup of water to test extended ran time . Unit tested good . Customer will monitor. If problem persists Unit may need inverter and magnetron.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Rochester, NY 14606

Dave L

Job Details: 09/08/2022

Wash plate is stripped preventing agitation. Customer declined to have us repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/08/2022

"Replaced ice maker. Tested, cycled and filled. Operating normal."

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW

Near Macedon, NY 14502

Andres

Job Details: 09/08/2022

"Took dryer apart went to go take off blower but it was just spinning and would not come off. Tried to use channel looks to take it off but plastic was breaking. Need a blower housing so I can replace blower and motor.; ordrng 1 WPW10211911 (Blower housing) and 4 WP693995 (Screw)s, dspstn on spec-tagged invntry: 1 WP697772 BLOWER"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/08/2022

"Replaced gearcase, motor, hub, cam, belt and control for slow spin and excessive noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM , used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Penfield, NY 14526

Dave F

Job Details: 09/08/2022

Filter housing dripping with water . Opened and closed and reseated filter and tested water no leaks . If problem persists WPW10394053 filter housing . Right hand Door was squeaking due to not having grease on the bottom hinge . Added grease and tested unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14625

Dave F

Job Details: 09/08/2022

Piece inside the filter housing was not sitting correctly and not allowing the filter to pull out right . Fixed part and tested . Tested good . If problem persists order WPW10394053

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Penfield, NY 14526

Andres

Job Details: 09/08/2022

"Customer stated unit got stuck on the sense cycle and would not advance. I diagnosed unit checked for error codes but did not find any, Ran a diagnostic cycle successfully. I checked underneath unit for anything unusual but did not see anything. I then started a normal cycle and watched it, unit sense correctly and advances to the wash part of cycle. I could not duplicate issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Rochester, NY 14611

Dave F

Job Details: 09/08/2022

Compressor is trying to start but is seized and humming . Unit needs new compressor ordering parts .; ordrng 1 W11370574 (Compressor) and 2 W11504415 (8.5/8 coupler)s and 2 W11504431 (7/5 coupler)s and 1 W11506619 (8 in coupler) and 2 W11109499 (Drier)s and 1 W11504445 (5/4 coupler) and 2 W11504449 (4/2 coupler)s and 1 W11506635 (Access valve)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/08/2022

"Customer stated unit not starting. Checked and found hold start operating, explained how to start product properly. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ08

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/08/2022

"Left hand side of door handle disconnected from freezer door. Disassembled handle and tightened anchor screws. Assembled handle, operation normal."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Ogden, NY 14559

Dave L

Job Details: 09/08/2022

"Pre ordered parts ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11454741 (Gearcase) and 1 W10780045 (Suspension.)"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Brockport, NY 14420

Dave L

Job Details: 09/08/2022

Replaced rollers and idler due to noise. ; used 1 4392067 from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSF21D4MDM01

Near Newark, NY 14513

Jeremy

Job Details: 09/08/2022

Lights in freezer and fresh food were blinking and not staying on steady. Found that issue was being caused by door switch not fully activating. Freed switch to open and close properly and light stays on steady now.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Rochester, NY 14445

Josh Henchen

Job Details: 09/08/2022

Replaced faulty motor. Dryer started and heated. Dryer checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM05

Near Newark, NY 14513

Jeremy

Job Details: 09/08/2022

"Customer stated that unit is leaking from icemaker. Checked and found that water valve is stuck open and water continues to run causing significant leak. Water is shut off to refrigerator at this time. Quoted for valve replacement, customer is going to consider repair and call to authorize.; rqstng P&A on 1 WPW10179146 (Water Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Farmington, NY 14425

Jeremy

Job Details: 09/08/2022

"Icemaker has E2 error code and leaking water. Found fascia heater is not heating and light module is out in fresh food. Also found fill valve has slow drip and icemaker is cracked. Replaced module, ordering icemaker, fill valves and fascia.; rqstng P&A on 1 W11294907 (Icemaker) and 1 W11430645 (Dual Valve) and 1 W10865826 (Valve) and 1 WPW10553630 (Fascia), used 1 W10695459 (MODULE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/08/2022

"Customer stated the issue is the same problem loud not operating correctly. Checked and found F5E2,F2E1, cleared codes ran diagnostic, checks good. Ran normal,Pro wash,delicates cycle functions as expected. Had customer start a load of laundry. Washer checked good."

We serviced a

MAYTAG DRYER

Model MDG4000BWW

Near Avon, NY 14414

Jeremy

Job Details: 09/08/2022

"Customer stated unit does not heat. Checked and found ignitor does not glow, voltage is being supplied. Ordering ignitor; ordrng 1 279311 (IGNITOR)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Phelps, NY 14532

Doug Balcom

Job Details: 09/08/2022

Customer states unit will not fill enough. Ran diagnostic test no codes. Ran a cycle and washer barely fills with water. Ordering a control.; ordrng 1 W11611306 (Control)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon, NY 14414

Jeremy

Job Details: 09/08/2022

"Customer stated that unit would not run on drain and spin cycle. Unit has F8E5 error for hot and cold water lines reversed. Checked and found hoses were hooked up reversed. Hooked up hoses correctly, unit operates as expected."

We serviced a

KITCHENAID REFRIGERATOR

Model KFXL25RYMS0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/08/2022

Ice maker not working. Jumped ice maker and did not cycle. Needs ice maker to repair.; ordrng 1 WPW10300024 (Ice Maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 09/08/2022

Replaced harneess and main control. Tested diagnostics and verified fan and sensors. Defrosted evap. Warranty harness and labor from previous visits. One year warranty on control. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Irondequoit, NY 14622

James

Job Details: 09/08/2022

"Replaced agitator, gearcase, drum and capacitor. Calibrated and tested spin cycle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14617

James

Job Details: 09/08/2022

Replaced sump assembly and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ02

Near Rochester, NY 14617

James

Job Details: 09/08/2022

Ff door not touching cabinet on bottom. Freezer door has too much friction to self close. Adjusted doors and molded gasket with heat gun. Ff door is warped causing top of door to contact liner before bottom. Freezer bushing is coming out of spray foam. Ordering doors. ; ordrng 1 LW10856271 (Door) and 1 WPW10612925 (Badge) and 1 LW10856269 (Door ff)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14621

James

Job Details: 09/08/2022

Ice tray came off of icemaker motor. Reinstalled icemaker and cycled in Diagnostics. Unit cycling properly. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/08/2022

Unit has no display. Outlet supplying 120 VAC to ACU. Control board supplying 5DC to console. Observed corrosion on board.; rqstng P&A on 1 W11135391 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/08/2022

Heater working. Warm air infusion inside ice box. Tech Line recommended sealing with permagum SR 7734539258.; ordrng 1 212643 (Permagum)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Rochester, NY 14626

James

Job Details: 09/08/2022

Unit not draining. Found check valve stuck closed. Freed check valve and tested twice. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/08/2022

Unit making loud electrical noise from rear right. Inverter making abnormally loud noise. Repositioned wires away from board to dampen vibration. Ordering inverter to repair.; ordrng 1 W11567494 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rush, NY 14543

Dave F

Job Details: 09/08/2022

Ice maker is cycling but not getting water . Found water was shut off to unit . Turned water on and still not water . Customer needs to get a plumber to fix water issue .

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ0

Near Rochester, NY 14616

James

Job Details: 09/08/2022

Unit not heating. Door wont close properly. Trim broken. Frame bent. Called techline. Sr7734537511 unit non repairable.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/08/2022

Replaced tub. Ran unit no leaks.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Marcellus, NY 13108

Chuck

Job Details: 09/08/2022

Customer stated that unit is not working. No codes. After inspecting unit i discovered that the door switch is broken. Ordering door switch WPW10569603. ; ordrng 1 WPW10569603 (Door switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Chuck

Job Details: 09/08/2022

Replaced control and actuator. Calibrated unit. Ran a successful diagnostic test cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC3

Near Auburn, NY 13021

Chuck

Job Details: 09/08/2022

As soon as the customer found out that the unit wasnt covered my a rent a center warranty he did not want to proceed with the service call.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Camillus, NY 13031

Chuck

Job Details: 09/08/2022

"Control Panel did not come with the UI, ordering UI W11460962 and door jumper W11627526. ; ordrng 1 W11460962 (UI) and 1 W11627526 (Jumper)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Henrietta, NY 14467

Josh Henchen

Job Details: 09/07/2022

Replaced heating element per SP: S17304. Ran diagnostic cycle. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DRYER

Model MED8630HC2

Near Rochester, NY 14618

Josh Henchen

Job Details: 09/07/2022

"Customer stated water leaking from top right corner of dryer. Checked and found no codes, Ran diagnostic and normal steam cycles, functions correctly. Could not find evidence of leak. Dryer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rochester, NY 14618

Andres

Job Details: 09/07/2022

Customer stated that fresh food section was not cooling correctly. I diagnosed unit found it was having a defrost issue causing air to not circulate properly. I tested defrost sensor which passed the test. I then tried to force defrost unit but board was not sending voltage to heating element. Ordering new board.; ordrng 1 WPW10503278 (Acu)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14616

Andres

Job Details: 09/07/2022

Customer stated unit was not heating. I diagnosed unit found error code F5E1 for door not closed within 4 seconds. I ran a diagnostic cycle watched cycle and saw that heater is working. I advised customer to run hot water before starting dishwasher. If customer calls back order .W11306302

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Rochester, NY 14612

Dave L

Job Details: 09/07/2022

"Replaced Gearcase and motor due to noise during agitate. Tested ok; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE , used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Rochester, NY 14445

Josh Henchen

Job Details: 09/07/2022

Customer stated dryer would turn on but not start. Checked and found motor just humming not spinning tub. Unit needs new Motor 279827; ordrng 1 279827 (MOTOR)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, NY 14611

Andres

Job Details: 09/07/2022

"Used automated call to let customer know I was on my way. I arrived to house and knocked on door but no one answered. I tried to call them but phone was discconected. I waited 15 min no one showed up, left door tag."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Macedon, NY 14502

Dave F

Job Details: 09/07/2022

Unit was not plugged in when I arrived .Replaced diffuser that has freezer and freshfood thermistor built on to it . Unit has full frost pattern and discharge line is hot . Customer will Monitor leave unit plugged in if there is further service . If problem persists call techline

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Farmington, NY 14425

Dave F

Job Details: 09/07/2022

Customer no longer needs service .

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Webster, NY 14580

James

Job Details: 09/07/2022

Broil igniter sparks but doesn't ignite. Cleaned ground surfaces and adjusted burner. Tested several times successfully. If problem persists replace WPW10333842

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDM0

Near Rochester, NY 14616

Dave L

Job Details: 09/07/2022

Heater was not operating. F7-e1 heater error in diagnostics. Unit oversudsing. Cleared suds and verified heater.

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Webster, NY 14580

James

Job Details: 09/07/2022

Unit is loud in spin cycle. Bearings worn in gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Rochester, NY 14608

Andres

Job Details: 09/07/2022

"Customer stated unit was not spinning out. Diagnosed unit but I could not duplicate issue. I checked lid lock, drain pump, belt to make sure it was on. I ran a high spin speed in diagnostic and also ran a drain and spin. I checked error codes and found error for unbalanced load which can cause the unit not to spin. I informed customer of this and let them know if it happens they need to spread clothes evenly."

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Fairport, NY 14450

Jeremy

Job Details: 09/07/2022

Replaced control for broiler not shutting off. Unit checks good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14626

Dave L

Job Details: 09/07/2022

Replaced actuator due to unit not agitating. Unit tested ok; used 1 Wpw10006355 (Actuator) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, NY 14580

James

Job Details: 09/07/2022

"Icemaker leaking into door. Tested icemaker and icemaker doesn't go to home position before cycling, causing water to flow out. Ordering icemaker and ui. ; ordrng 1 W10908391 (Icemaker) and 1 W11099340 (Ui)"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Rochester, NY 14626

Dave L

Job Details: 09/07/2022

Customer concerned with smell when using the dryer. Verified venting and made sure cabinet was clean. The customer is painting trim in the home causing a smell when the gas dryer is used. Documented with whirlpool safety team.

We serviced a

MAYTAG RANGE

Model MES8800FZ2

Near Rochester, NY 14606

Dave L

Job Details: 09/07/2022

Cooktop glass has a thermal crack. Ordering glass; rqstng P&A on 1 W10751487 (Cooktop)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14609

James

Job Details: 09/07/2022

Replaced rh friction sleeve and adjusted hinge. Left parts.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Canandaigua, NY 14424

Dave F

Job Details: 09/07/2022

Found water was splashing over a little bit when filling the fabric softener. Adjusted the level of the unit and adjusted water shut off to help with that . No longer splashing over . Calibrated unit and ran auto diagnostics unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 09/07/2022

"Customer stated that there is water on top of the silverware tray at the end of the cycle and dishes are not dry. Checked and found that rinse aid was empty. Explained that rinse aid needs to be used for complete drying to be accomplished, and explained how to check when rinse aid needs to added. Found no stored error codes and all functions check good in diagnostic cycle. Unit operating as expected."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Baldwinsville, NY 13027

Chuck

Job Details: 09/07/2022

"Customer stated that the door was leaking. Found that the door seal was not attached in the upper left corner, uninstalled and then reinstalled the door seal. Ran a diagnostic test cycle in which the unit operated normally with no leaks . Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/07/2022

Hose needed to fix unit has not arrived yet. Called customer and left message explaining that we would follow up with her when we receive the part.; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Rochester, NY 14622

James

Job Details: 09/07/2022

Doors are rough feeling and rusting. Shelf broken in ff section. Freezer is developing frost on food. ; ordrng 1 LW10912110 (Door) and 1 WPW10612926 (Badge) and 1 W11577825 (Door) and 1 W11405257 (Shelf)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Syracuse, NY 13219

Chuck

Job Details: 09/07/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.