Near East Rochester, NY 14445
Dave
Job Details: 06/18/2020
WASHER MAYTAG MHW5630HW0 Unit making noise while spinning. Pulled unit out of closet and Found back panel was loose on dryer causing the noise while the washer was in Spin . Tested unit . Tested good .
Near Pittsford, NY 14534
Evan
Job Details: 06/18/2020
RANGE KITCHENAID KFGD500EBS00 Replacing ignitor and bake burner bar due to old ignitor failing to glow and threads on bake burner stripping out. Replaced both parts. Ran test preheat. Unit tested good
Near Parma, NY 14559
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Q1 no q2 no q3 no Replaced door due to broken fill tube heater. Customer to monitor for ice Verbal signature
Near Henrietta, NY 14467
Steve
Job Details: 06/18/2020
RANGE WHIRLPOOL WGE745C0FS01 Door incorrect color and cracked. Ordering correct color; ordrng 1 W10877566 (glass-door)
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 The freezer back wall has large spot of glacier ice caused by warm air or poor circulation. Ordering fan and gasket. ; rqstng P&A on 1 W10571967 (frz door gasket (gr)) and 1 WPW10128551 (evaporator fan motor)
Near Hilton, NY 14468
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Q1 no q2 no q3 no Replaced ice maker due to lost position error. Unit tested good in diagnostics. Customer to monitor for ice
Near Penfield, NY 14526
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT771REYW00 Found bail arm had fallen out of ice maker . Adjusted arm . Cycled ice maker . Ice maker tested good .
Near Rush, NY 14543
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Sr#7728061725Called tech line. Recommended liner repair kit. Gave to customer and they are going to decide to use or not.
Near Hamlin, NY 14464
David
Job Details: 06/18/2020
DRYER MAYTAG MED3500FW Q1 no q2 no q3 noReplaced open heating element that was causing the dryer not to heat. Cleaned cabinet and verified venting was clear. Dryer tested good Verbal signature ; used 1 WP8544771 (HEATER)
Near Ontario, NY 14519
Dave
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Freezer temperature -4 . Ice bin temperature within range . Thermistor in ice bin passed. Ice box fan is working . Ice maker is not cycling . error code for ice maker E2 . Needs new ice maker .replaced ice maker . Tested harvest test. Ice maker is now cycling . Customer will monitor
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
REFRIGERATOR GE TFX26PPDABB "Unit not defrosting found the heater is open ordering heater WR51X10055 and defrost thermostat WR50X122; ordrng 1 WR51X10055 (heater,defrost) and 1 WR50X122 (thermostat,defrost), dspstn on spec-tagged invntry: 1 5303918599 DEFROST TSTAT 60 and 1 WR51X10101 HEATER-DEFROST"
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
RANGE WHIRLPOOL WFE525S0JZ0 Replacing harness for both burners due units old harness terminal making contact with stove frame. Replaced harnesses but unit is still showing cooktop on. Ordering switch ; schdld next appmnt for 6/22 MON !
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Tested thermistors in diagnostics. Passed . Tried to cycle ice maker did not cycle . Replaced ice maker . Ice maker is now cycling . Unit . Tested good ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
Near Brockport, NY 14420
David
Job Details: 06/18/2020
OVEN WHIRLPOOL WFE535S0JZ Replaced broken door glass.
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
DISHWASHER GE GDT655SSJ2SS Replaced main control . LED status like on board was flashing 1x per 3 seconds which indicates that the control board is good . Unit tested good .
Near Scottsville, NY 14546
Steve
Job Details: 06/18/2020
DISHWASHER MAYTAG MDB4949SHZ0 Replaced motor sump for loud while operating. After install noticed the connection from house supply to brass fitting was leaking. The water shut off is directly behind left corner of the dishwasher. Could not turn knob. Seemed seized. Customer turned off water to house. Removed brass fitting and reconnected. The leak stopped. May have been put on to tight during installation. The dishwasher tested good.
Near Brockport, NY 14420
David
Job Details: 06/18/2020
WASHER MAYTAG MVWB855DC3 Power loss error stored in diagnostics. Checked all functions and cleared error. Unit tested good
Near Brockport, NY 14420
David
Job Details: 06/18/2020
DRYER MAYTAG MED7230HW0 "Unit has power to UI but will not display. Ordering acu And UI; rqstng P&A on 1 W11413567 (CONSOLEUI), ordrng 1 W11420136 (CONTROL)"
Near Spencerport, NY 14559
David
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL KUDC03IVBL4 Keypad is shorted ordering keypad F12 labor rate ; ordrng 1 WPW10250007 (panel-cntl)
Near Rochester, NY 14611
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL WED7500GC0 Replaced blower wheel due to old blower wheel coming detached from motor shaft. Replaced blower wheel. Ran test cycle. Unit tested good
Near Hilton, NY 14468
David
Job Details: 06/18/2020
MICROWAVE MAYTAG MMV4206F22 Spoke to customer. Pre ordered bulb. Will return when refrigerator parts are ordered. ; ordrng 1 8206232A (lamp 40 watt)
Near Rochester, NY 14606
Steve
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDTE334GBS0 Customer stated unit would start then shut off within minutes of starting. Found f4 motor error code and stuck key error. Tested in diagnostics and found the motor making a strange whining noise then it started. Diverter did not find position. Ordering motor sump for stalling/grinding. Ordering ui for stuck key error. ; rqstng P&A on 1 W11162733 (MOTOR SUMP) and 1 W11165145 (CONSOLE)
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
MICROWAVE WHIRLPOOL UMV1160CS0 Replaced thermal fuse and magnetron for unit continually tripping breaker. Replaced all parts. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10138793 FUSE-THERMAL
Near Spencerport, NY 14559
Steve
Job Details: 06/18/2020
DRYER WHIRLPOOL WGD6620HW1 Sr#7728068150Customer states that sometimes the dryer does not ignite or turns off flame early and gas smell occurs in room and outside from the vent. During testing the flame turned off early for me but no gas smell. Called tech line Ordering dGas burner assemblY and flame sensor. ; ordrng 1 W11309727 (BURNER ASSEMBLY) and 1 WP338906 (sensor)
Near Rochester, NY 14624
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWB766FW1 "Replaced gearcase, gear slider and screw for noisy agitation. The washer tests good"
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW9400SW00 Replacing drain pump due to impeller on old pump breaking off causing unit not to drain. Replaced drain pump. Ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
WASHER MAYTAG MVWB765FW0 Customer stating that unit will not respond to commands. Upon inspection discovered keypad would power up initially but would not change functions when moving dial. Quoted customer for repair. Customer is going to consider repair and contact office. Collecting service call fee for now. Did make customer aware that part is on 5-7 day backorder W10919546 (Console) $240.00 S&H $15.00Labor C1 $35.65
Near Ontario, NY 14519
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL WET4027HW0 Customer stating that unit will run for a few minute and then shuts off. Discovered that motor is causing issue. Ordering motor ; ordrng 1 279811 (MOTOR)
Near Brockport, NY 14420
David
Job Details: 06/18/2020
WASHER MAYTAG MVWB855DC3 Loss of power error saved in diagnostics. Checked all loads in manual test. Cleared error codes. Unit tests ok
Near Lakeville, NY 14480
Steve
Job Details: 06/18/2020
RANGE WHIRLPOOL WFG770H0FZ0 Replaced main control and sensor for under heating 40-50 degrees. Tested and preheated to 339 Cycled 325 356 oven is cycling but temps are low. Ordering ui for low temps. ; ordrng 1 W10881757 (swtch-memb)
Near Williamson, NY 14589
Evan
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replacing led module in refrigerator due to light being very dim. Discovered that freezer module is also failing. Ordering freezer module ; ordrng 1 WPW10515057 (LED MODULE (FREEZER) )
Near Rochester, NY 14626
David
Job Details: 06/18/2020
REFRIGERATOR MAYTAG MFI2665XEM7 Q1 no q2 no q3 no Unit was leaking from freezer due to a frozen defrost drain. Installed drain tube kit and removed ice from pan and freezer bottom Verbal signature ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Avon, NY 14414
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW94HEXW2 "Found soap dispenser full of mold that may be causing issues with dispenser motor. Ordering harness, dispenser and motor. Motor covered under appliance tec warranty. ; ordrng 1 WPW10351811 (housing) and 1 WPW10352973 (switch-dis)"
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL GGW9200LW1 Replacing thermistor due to old thermistor testing open. Replaced thermistor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
RANGE WHIRLPOOL MGR6600FZ1 Replacing control panel due to edge of panel being extremely sharp. Customer has cut themselves multiple times. Replaced panel. Had customer inspect. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
DRYER ELECTROLUX EFMG617STT0 Customer stated that unit was producing rattling sound. Upon inspection discovered that blower wheel was full of debris. Cleared blower and ran unit. Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WET4027HW0 Replacing gear case due to unit producing squealing noise during spin. Replaced gear case. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14612
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Unit is not cooling due to an open evap fan. 120VAC to motor. Ordering fan; ordrng 1 WP2315539 (motor-evap)
Near Brockport, NY 14420
David
Job Details: 06/18/2020
RANGE WHIRLPOOL WFE770H0FZ2 Replaced damaged harness and cord. Unit tested good
Near Caledonia, NY 14423
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced ice box heater and found the ice box fan Is dead. Ordering fan; ordrng 1 W10846539 (evaporator fan )
Near Caledonia, NY 14423
Steve
Job Details: 06/18/2020
WASHER MAYTAG MVWX655DW1 Found control unresponsive. Led on control not lit but sometimes blinks. Tested with connections removed from control one at a time. Same result. Replaced control and washer tests good. ; used 1 W11116592 (CONTROL) from stock
Near Caledonia, NY 14423
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced ice maker for not finding home position. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
Near Hamlin, NY 14464
David
Job Details: 06/18/2020
RANGE FRIGIDAIRE FGGF3058RFA Q1 no q2 no q3 no Unit was not lighting properly due to a weak ignitor. Replaced ignitor. Unit tested good.; used 1 12400035 (IGNITOR) from stock
Near Caledonia, NY 14423
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS526SIAE00 Found harness under door is broken. Repaired wire and ice maker is working at the moment. The unit needs a door LW10334261 the door is no longer available.
Near Hilton, NY 14468
David
Job Details: 06/18/2020
DRYER WHIRLPOOL WED4815EW1 Q1 no q2 no q3 noUnit was not heating due to incorrect voltage to the dryer. 0vac between l1 and l2. Door catch was very tight preventing door from shutting. Replaced catch. Door shuts properly. Recommending that the customer have a licensed electrician repair voltage issue. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
Near Canandaigua, NY 14424
Dave
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "F4E3 wash pump error F7E1 heater error F3E3 found the wash pump not turning on . Found the was pump connector was not connected to motor and motor was broke . Control is not sending the correct amount of power to wash pump . Checked wire harness tested good .heater tested good . Hole in the feed tube to the top rack . Ordering sump , control , feed tube ; ordrng 1 W11025157 (pump&motor) and 1 W10671930 (tube-feed) and 1 W10906426 (cntrl-elec)"
Near Rochester, NY 14616
David
Job Details: 06/18/2020
RANGE WHIRLPOOL WFG975H0HZ0 Unit is not lighting on cooktop it oven due LP conversion being installed. Referred customer back to dealer since original equipment was not given to the customer. Burners did not solve issue left them with the customer
Near Honeoye Falls, NY 14472
Dave
Job Details: 06/18/2020
DISHWASHER KENMORE 665.14742N510 Replaced wash pump . Tested unit in diagnostics. Tested good . Heater is working .
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
REFRIGERATOR JENN AIR JSC24C8EAM00 Replaced compressor for being noisy. Replaced fresh food evap for leaking and up drier. Tested unit . Tested good .
Near Victor, NY 14564
Dave
Job Details: 06/18/2020
MICROWAVE KITCHENAID KMHC319EBS4 Replaced door for buttons not working on the unit . Tested unit . Tested good .
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 31k ice maker 7 k fresh food section 21 k freezer .. sr 7727893099 ..replaced fresh food section thermistor as per Andrew at tech line Instructions ; ordrng 1 DATALOGGERS
Near Spencerport, NY 14559
David
Job Details: 06/18/2020
DRYER WHIRLPOOL WED4815EW0 q1 no q2 no q3 no Checked dryer for abnormal noises and drum alignment. Unit checks okay drum sits as it should. Inspected rollers and idler. Checked venting with airflow tester. Vent checks good Verbal signature
Near Rochester, NY 14608
Evan
Job Details: 06/18/2020
WASHER AMANA NFW7200TW Customer stated that unit was not draining. Upon arrival inspected drain pump. Impeller was clear of debris. Following tech sheet checked voltage for pump at control connections CN10 and CN5 on control. Control is failing to send 120v to pump. Unit needs control but is no longer available. Collecting service call fee
Near Rush, NY 14543
Steve
Job Details: 06/18/2020
WASHER MAYTAG MVWX655DW1 Replaced drain pump for seized pump and not draining. The washer tested good.
Near Rochester, NY 14620
Evan
Job Details: 06/18/2020
DRYER KENMORE 110.669425 Attempted to replace motor but blower wheel is seized on motor shaft. Blower wheel will need to be broken in Order to remove. Ordering blower wheel ; ordrng 1 WP697772 (BLOWER WHEEL )
Near Victor, NY 14564
Steve
Job Details: 06/18/2020
RANGE WHIRLPOOL WEE750H0HZ1 Replaced ui for unresponsive. The range tested good.
Near Rochester, NY 14626
David
Job Details: 06/18/2020
FREEZER WHIRLPOOL WZF34X18DW03 Replaced evaporator and compressor due to unit not cooling. Replaced control and thermistor due to unit not cycling back on. Unit began cooling and ran for 15 minutes. Unit testing good
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
DRYER WHIRLPOOL MED6630HW Tested dryer and found vent is starting to get plugged. Tested read good for gas poor for electric. Customer stated that it would not start all the time. Informed of capacitive touch and hands need to be warm when choosing options. The dryer did not turn off. May have been due to small loads on sensor dry not contacting sensors. The dryer tests good. ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced bellow for ripped bellow that was causing leak. The washer tested good.
Near Rochester, NY 14610
Evan
Job Details: 06/18/2020
RANGE WHIRLPOOL WFE515S0JW0 Cooktop is beginning to have same issue as before element glass is becoming deformed due to element being to close to glass. Ordering element and cooktop ; ordrng 1 W11178790 (COOKTOP ) and 1 WP8273992 (ELEMENT )
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing fan due to original fan stopping unit from running due to voltage draw from fan when running. Replaced fan. Ran diagnostic cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL MGDC465HW0 Customer stating they are experiencing longer dry times. Ran unit on timed dry on high heat and watched unit cycle burner flame on and off. Unit is cycling as it should. Used dryer vent test kit to test airflow. Unit tested for poor airflow. Unit itself is working as it should. Recommended customer have vent cleaned to improve performance. Unit tested good
Near Rochester, NY 14617
David
Job Details: 06/18/2020
OVEN FRIGIDAIRE FGGF3058RF Replaced weak bake ignitor that was causing ignition issue. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
OVEN DOUBLE WHIRLPOOL WGG755S0BS03 Replacing gas valve due to unit failing to send voltage to ignitors. Replaced valve. Ran test bake cycle in each oven. Unit tested good
Near Rochester, NY 14618
Dave
Job Details: 06/18/2020
50#IM 18' FS KITCHENAID KUID508HBL00 Unit not powering on called techline SR 7728088620. Moved unit . Unit turned on . Techline talked about drain hose and drain pump . Unit drain pump did not turn on . Tapped drain pump . Pump started to drain water out . Ordering drain pump W10825875 and one screw that was missing for cover WP3400884 .; ordrng 1 W10825875 (pump) and 1 WP3400884 (screw)
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW5620HW0 Replacing cold water valve due to threads being stripped on old valve. Replaced water valve. Tested unit. Unit tested good
Near Rochester, NY 14621
Evan
Job Details: 06/18/2020
DRYER GE DSKP333EC5WW Unit is not heating discovered that ambient thermostat tested open. Cannot locate thermostat on parts breakdown.; schdld next appmnt for 6/23 TUE !
Near Rochester, NY 14618
Steve
Job Details: 06/18/2020
50#IM 15' FS WHIRLPOOL GI15NDXXQ2 Replaced grid that was broken and thermistor for not correct thermistor. The ice machine tested good.
Near Ontario, NY 14519
Dave
Job Details: 06/18/2020
DRYER MAYTAG PYGT444AWW "Dryer not heating . Found voltage going to ignitor but was turning on . Unit needs new ignitor ordering WP31001556. Rollers not spinning well . Cleaned shafts and rollers . Tested good .; ordrng 1 WP31001556 (igniter), dspstn on spec-tagged invntry: 1 341241 BELT 1 LA-1053 FUSE-THERMAL , and 1 WP31001096 ROLLER"
Near Rochester, NY 14612
David
Job Details: 06/18/2020
WASHER MAYTAG MVWB855EDC Unit was not operating due to lid unlock failure. Replaced latch. Bezel that latch attaches too was cracked. I was able to repair it with a screw. The repair is ugly. The customer was okay with the bezel repair since it does not affect operation; used 1 W10810403 (LID LOCK ASSY) from stock
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDTM354DSS3 "Replaced vent, controland ui for no operation. The dishwasher tests good"
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/18/2020
DRYER WHIRLPOOL WED5620HW1 Tested dryer. Vent is good. Temps are good. The dryer is stacked on washer and washer may have not spun clothes put enough due to excessive shaking.
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW01 Replaced controls and thermostat due to cooling being interrupted. Unit has worked okay since last visit. Customer to monitor ; dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55
Near Rochester, NY 14609
Evan
Job Details: 06/18/2020
DRYER MAYTAG MEDX655DW1 Customer stating that unit will not heat. Upon inspection discovered that wires at thermostat were not connected to thermostat. Connected terminal and tested unit. Unit began to heat properly once doing so. Unit tested good
Near Rochester, NY 14616
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWC465HW2 Customer stating unit is full of water and will not drain. Upon inspection discovered that pump is receiving proper voltage but will not run pump impeller. Ordering drain pump ; ordrng 1 W10919003 (DRAIN PUMP)
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Q1 no q2 no q3 no Nsi dispatch 7111067-01Unit has melted everything in the freezer. And the fan was making a loud noise. Unit has a full frost pattern in freezer on arrival. Checked defrost in diagnostics. Defrost components testing good. Switched unit to 8 hour defrost mode. Fresh food section at temperature. Verbal signature
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR GE GNE26GSDCSS Replaced stuck fresh food fan. New fan tested good. Customer to monitor
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW5620HW0 Found legs were not fastened to washer and may have vibrated out of place causing washer to shake. Lowered all legs and fastened nut to bottom of washer and washer is stable now.
Near Rush, NY 14543
Steve
Job Details: 06/18/2020
WASHER MAYTAG MHW6630HW0 "Ordering motor, control and deflector for vent leaked on motor and it will not spin In high speed. ; ordrng 1 W11322883 (CONTROL) and 1 W11354542 (STATOR MOTOR) and 1 W11409996 (DEFLECTOR )"
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL GGW9200LW1 Customer stated that unit is still flashing E1 code for thermistor testing open. Checked resistance of new thermistor. New thermistor tested good. Checked resistance again at control to confirm harness is good. Was getting same resistance reading as before. Harness tested good. Control is causing issue and part is NLA. Removing thermistor that was installed. Please reimburse customer for part and labor.
Near West Henrietta, NY 14586
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice dispenser motor covered in ice and not working at all. Ordering motor. ; ordrng 1 W11202789 (DISPENSER MOTOR)
Near Brockport, NY 14420
David
Job Details: 06/18/2020
DISHWASHER MAYTAG MDB8959SFZ4 Unit had not filled the last few times the customer tried to run the unit. Open float /no water error in diagnostics. Unit working as expected after checking float. Found excess sudsnin the unit likely causing the issue. Cleared and tested. Customer to monitor
Near Brockport, NY 14420
David
Job Details: 06/18/2020
DRYER MAYTAG MEDX655DW1 Unit was making a thumping noise and door handle fell off. Found several screws and other metal debris in drum felt causing the noise. Re attached door handle. Unit tested good .
Near Hilton, NY 14468
David
Job Details: 06/18/2020
WASHER MAYTAG MVWB765FW3 Q1 no q2 no q3 no Replaced damaged dispenser drawer. Tested in diagnostics. Unit testing okVerbal signature
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Kick panel missing fasteners and front of unit was dented . Replaced panel . ; dspstn on spec-tagged invntry: 2 WPW10503548 FASTNER
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Replaced evaporator due to a low side leak causing poor cooling. Unit held a vacuum and began cooling after it was charged. Customer to monitor. Advised that this unit will not perform as well sitting in a garage that is not climate controlled and will not operate properly at all during winter in cold temperatures ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE , used 1 W10913906 (VALVE 1/4") from stock"
Near Rochester, NY 14608
Steve
Job Details: 06/18/2020
RANGE KENMORE 79073032310 "Quoted for ignitor replacement. ; rqstng P&A on 1 12400035 (igniter,oven), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR MAYTAG MFT2673BEM11 Customer has very small cubes and low water pressure . Needle valveIs restricted and some water pressure returned after turning it off and back on. Customer is going to replace the needle valve
Near Webster, NY 14580
David
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW70HEBW0 Unit had gotten out of balance with a load ofSheets and would not spin out. Checked machine in diagnostics. Ran drain and spin. Unit tested good. Cleaned debris from bellow drain.
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found the hinge to the fresh food door had one loose screw that was jarring the unit and moving everything. Tighten screw . Unit tested good .
Near Rochester, NY 14612
David
Job Details: 06/18/2020
REFRIGERATOR AMANA AFD2535DEB Replaced dual valve that was leaking. Tested new valve for leaks. Unit testing good
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Friction pads are worn out . Ordering new ones WP8268961 dispenser gasket falling off .ordering dispenser W10861000; ordrng 4 WP8268961 (pad)s and 1 W10861000 (detergent dispenser)
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
REFRIGERATOR JENN AIR JSC24C8EAM00 Found leak by evap connection. Sealed leaking evap . If problem persists order WPW10643261 evap .
Near Pittsford, NY 14534
Dave
Job Details: 06/18/2020
OVEN KITCHENAID KOSE500ESS02 Replaced user interface for error code F1E0 . Tested unit . Tested good . Part is covered my manufacturer
Near Hilton, NY 14468
David
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Unit is not draining properly. The drain hose has two extensions that are run through the floor and back up to the adjacent sink. The extensions are not necessary and the hoses should never have been installed under the floor. The customer is going to have the installer return to eliminate the extensions and run the hose through the cabinet wall and into the disposal. Hose will then have to be hung at the top of the sink cabinet so it drains down into the disposal. This will prevent debris from the sink fromEntering the drain hose.
Near Hilton, NY 14468
David
Job Details: 06/18/2020
WASHER WHIRLPOOL MHW5630HC0 Retaining spring for the bellows gasket had fallen into the wash basket. Re installed spring. Checked unit for error codes. Found off balance code. Cleared errors.
Near Rochester, NY 14612
Evan
Job Details: 06/18/2020
DRYER GE GTD45EASJ2WS Customer started that unit is not running. Upon inspection discovered that power cores is causing issue. Cord has short causing issue. Customer to contact store for replacement cord as unit is brand new along with cord
Near Rochester, NY 14624
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Instructed customer about water reservoir in refigerator and show customer where it is. The water will be as cold as refrigerator temperature. The refrigerator tests good.
Near Rochester, NY 14623
Steve
Job Details: 06/18/2020
REFRIGERATOR MAYTAG MFI2569YEM2 Ordering control for no operation. ; ordrng 1 WPW10312695 (electronic control)
Near Rochester, NY 14626
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWC565FW2 Replacing power cord due toUnits original cord having short in cord causing unit not to send power to control. Replaced cord. Ran diagnostic cycle. Unit tested good