Service History 43 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Fairport, NY 14450

Jeremy

Job Details: 09/07/2022

Replaced control for broiler not shutting off. Unit checks good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14626

Dave L

Job Details: 09/07/2022

Replaced actuator due to unit not agitating. Unit tested ok; used 1 Wpw10006355 (Actuator) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, NY 14580

James

Job Details: 09/07/2022

"Icemaker leaking into door. Tested icemaker and icemaker doesn't go to home position before cycling, causing water to flow out. Ordering icemaker and ui. ; ordrng 1 W10908391 (Icemaker) and 1 W11099340 (Ui)"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Rochester, NY 14626

Dave L

Job Details: 09/07/2022

Customer concerned with smell when using the dryer. Verified venting and made sure cabinet was clean. The customer is painting trim in the home causing a smell when the gas dryer is used. Documented with whirlpool safety team.

We serviced a

MAYTAG RANGE

Model MES8800FZ2

Near Rochester, NY 14606

Dave L

Job Details: 09/07/2022

Cooktop glass has a thermal crack. Ordering glass; rqstng P&A on 1 W10751487 (Cooktop)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14609

James

Job Details: 09/07/2022

Replaced rh friction sleeve and adjusted hinge. Left parts.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Canandaigua, NY 14424

Dave F

Job Details: 09/07/2022

Found water was splashing over a little bit when filling the fabric softener. Adjusted the level of the unit and adjusted water shut off to help with that . No longer splashing over . Calibrated unit and ran auto diagnostics unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 09/07/2022

"Customer stated that there is water on top of the silverware tray at the end of the cycle and dishes are not dry. Checked and found that rinse aid was empty. Explained that rinse aid needs to be used for complete drying to be accomplished, and explained how to check when rinse aid needs to added. Found no stored error codes and all functions check good in diagnostic cycle. Unit operating as expected."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Baldwinsville, NY 13027

Chuck

Job Details: 09/07/2022

"Customer stated that the door was leaking. Found that the door seal was not attached in the upper left corner, uninstalled and then reinstalled the door seal. Ran a diagnostic test cycle in which the unit operated normally with no leaks . Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/07/2022

Hose needed to fix unit has not arrived yet. Called customer and left message explaining that we would follow up with her when we receive the part.; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Rochester, NY 14622

James

Job Details: 09/07/2022

Doors are rough feeling and rusting. Shelf broken in ff section. Freezer is developing frost on food. ; ordrng 1 LW10912110 (Door) and 1 WPW10612926 (Badge) and 1 W11577825 (Door) and 1 W11405257 (Shelf)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Syracuse, NY 13219

Chuck

Job Details: 09/07/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Syracuse, NY 13219

Chuck

Job Details: 09/07/2022

"Customer stated that unit is not agitating very much. No codes. I calibrated unit. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer how the unit agitates, how to load the unit and how much HE detergent to use. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model WOS92EC0AE

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/07/2022

Replaced blown thermal fuse and verified cooling fan operation. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WVWB865GW0

Near Syracuse, NY 13219

Chuck

Job Details: 09/07/2022

Customer stated that unit is not spinning. F7E5-shifter failure. I noticed that gearcase is leaking oil. Replacing gearcase W11393685 and slider W10734521. Calibrated unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14610

Ray Benedetto

Job Details: 09/07/2022

"Door not shutting completely and pops open every time water is called for. Unit is receiving water to the ice maker, but not dispensing. When water pressure is lowered, door does not pop open. Unit still does not dispense water. Will need filter housing to fix. Customer will also need to contact plumber to resolve pressure issue.; ordrng 1 WPW10394053 (Filter Housing)"

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/07/2022

Replaced pressure sensor and hose. Tested on Rapid Wash cycle. Drained three times with no errors thrown. Unit operating normal.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/07/2022

"Unit making loud grinding sound when going into spin cycle. Belt and pulley cut into safety guard. Ordering gearcase, wash plate, belt, pulley and safety guard to fix.; ordrng 1 W10902814 (Wash Plate) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Clutch Kit) and 1 WPW10006384 (Belt) and 1 W11409708 (Safety Shield)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14624

Dave L

Job Details: 09/07/2022

Replaced valve and housing. Water tested good. Highly recommending that the customer replace push fitting connection to water supply with a brass fitting rates for standing pressure. Left water off due to push fitting.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 09/07/2022

Helped DF with washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/07/2022

"Replaced water valve, right front roller. Operating normal."

We serviced a

JENN AIR RANGE

Model JDS1750FS0

Near Elbridge, NY 13060

Chuck

Job Details: 09/07/2022

When i went to replace the console i discovered that the connector to the board was not firmly inserted. I reinstalled the connector from the control to the console and the UI stated working. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NVEXVS01

Near Spencerport, NY 14559

Dave L

Job Details: 09/07/2022

Frost has filled air return preventing cooling in the fresh food section. Found badly torn fresh food gasket. Ordering both door gaskets. Customer will have to defrost air return. ; ordrng 1 2159083 (Gasket) and 1 2159082 (Gasket)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS0

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 09/07/2022

Customer states no heat and hums. Found high voltage transformer humming and magnetron bad. Customer will buy a new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14621

James

Job Details: 09/07/2022

R600 sealed systemCompressor locked at 21amps. Need sealed system. Parts on back order; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 2 W11504433 (6\4)s and 2 W11504447 (5\1.8)s and 2 W11506620 (8)s and 2 W11504448 (5\1.8al)s and 1 W11546692 (Evap) and 2 W11504445 (5\4)s and 1 R600 (R600)

We serviced a

MAYTAG DRYER

Model MDE4806AYW

Near Irondequoit, NY 14617

James

Job Details: 09/07/2022

Replaced belt and rollers. Found terminal started to melt at heater. Replaced terminal end. Tested and verified operation. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Honeoye Falls, NY 14472

Dave F

Job Details: 09/07/2022

Adjusted the door at the bottom hinge . Unit is now sealing as expected.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Churchville, NY 14428

Andres

Job Details: 09/07/2022

"Customer stated unit was making a grinding noise. When I ran a diagnostic cycle twice I did not hear anything unit was working correctly. I checked underneath to see if their was any oil coming from gearcase but I didn't see anything. I checked cam to make sure it was tightened down. I advised customer to get a recording of noise to help us indentify issue.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Hamlin, NY 14464

Dave L

Job Details: 09/07/2022

Replaced console and UI due to cosmetic damage.

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Rochester, NY 14623

Josh Henchen

Job Details: 09/07/2022

"Customer stated bake wouldn't ignite. Checked and found gas coming in but no flame, spark being made at ignitor. Ordering ignitor WPW10333842 and Spark module W11162730.; ordrng 1 W11162730 (MODULE) and 1 WPW10333842 (Ignitor)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Hilton, NY 14468

Dave L

Job Details: 09/07/2022

Dryer rollers have failed. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWB

Near Rochester, NY 14624

Andres

Job Details: 09/07/2022

Customer stated start/cancel button would not work. Diagnosed unit found all the other buttons work except that one. Customer needs a new UI but it is no longer made.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW

Near Nunda, NY 14517

Jeremy

Job Details: 09/07/2022

Replaced drain pump and control for no drain and tine pivots on upper rack. Unit checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11305297 CONTROL

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Scottsville, NY 14546

Jeremy

Job Details: 09/07/2022

"Customer stated dishes are not getting clean. Checked and found wash motor is not running. Verified no broken wires, found control is sending low voltage to wash motor causing motor failure. Ordering control and wash motor. Dispenser door has come off causing improper dispensing of detergent. Ordering dispenser.; rqstng P&A on 1 W11305296 (Control) and 1 W11087376 (Wash Motor) and 1 W10861000 (Dispenser)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rush, NY 14543

Jeremy

Job Details: 09/07/2022

"Replaced control board, unit still not functioning properly. Found failed user interface board on deli drawer causing failure of DC components. Unplugged user interface and unit functions properly. Ordering user interface. ; ordrng 1 WPW10769076 (User Interface)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204EBL1

Near Fairport, NY 14450

Dave F

Job Details: 09/07/2022

Dishwasher is leaking from the diverter motor on unit and needs new sump . Ordering sump . ; ordrng 1 WPW10605058 (pump&motor)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Macedon, NY 14502

Dave F

Job Details: 09/07/2022

Unit has physical damage.. cabinet and back panel are crushed .unit is beyond repair

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Fairport, NY 14450

Dave F

Job Details: 09/07/2022

"Unit not heating . Found the vent was clogged . Cleared vent unit started heating if problem persists order WP3387134; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/07/2022

"Unit has no cooling, all rooms. When testing, relay to compressor buzzes then clicks off. Compressor is seized. Needs sealed system repair. Ordering compressor, drier and Lokrings.; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Coupler 8/7)s and 2 W11504420 (Coupler 8/6)s and 1 W11506635 (Access Valve) and 2 W11490399 (Drier)s and 2 W11506623 (Coupler 5/5)s and 2 W11504448 (Coupler 5/1.8)s"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/07/2022

"Replaced console. When plugged unit continuously fills and drains. Need control board to repair.; rqstng P&A on 1 W11095627 (Control Board), states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Rochester, NY 14623

Josh Henchen

Job Details: 09/07/2022

"Customer stated dishwashers bottom rack has lost almost all the wheels, not happy with the way it washs.washer. recommended pro wash and hi temp to help with clean. Also told her to stay away from powder based and plant based products. Ordering wheels WPW10195417.; ordrng 4 WPW10195417 (WHEEL)s"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, NY 14619

Andres

Job Details: 09/07/2022

Seal was coming off door. Placed seal back in crevis. Seal is on door and not coming off.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Fairport, NY 14450

Dave F

Job Details: 09/07/2022

Bottom of door is catching and making clicking noise . Made some adjustments to the door . Unit no long makes noise

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Penfield, NY 14526

Jeremy

Job Details: 09/07/2022

Ran diagnostic cycle and found that wash motor does not run. Control has 120 V going to motor. Found no broken wires. Ordering wash motor.; ordrng 1 WPW10605058 (Motor and Sump) and 1 Sh15 (Shipping)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Rochester, NY 14619

Andres

Job Details: 09/07/2022

Customer stated unit was not cooling properly. I diagnosed unit found it having a defrost issue. When I put unit into a diagnostic mode and activated heater it did not turn on. I took off panel and used steamer to clear evaporator. Made sure all connections were good while doing that heater turned on and started working. Customer is to monitor unit.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Liverpool, NY 13088

Chuck

Job Details: 09/02/2022

"Customer stated that unit stopped at the beginning of cycle. Error code F8E1- long fill. Upon arrival i discovered that the hot water was off and the cold water was barely turned on, i turned on water to unit. I ran a diagnostic test cycle in which the unit operated normally. Calibrated unit. I explained to the customer to leave both water valves on, how to load unit and how much HE detergent to use. I started a normal cycle with a load of laundry and the unit started cycle normally. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14616

Dave L

Job Details: 09/02/2022

Replaced sump due to open wash motor. Ran diagnostics to clear heater error. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Rochester, NY 14625

Ray Benedetto

Job Details: 09/02/2022

Replaced console and seal. Needs board.; ordrng 1 W11460962 (User Interface)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Clifton Springs, NY 14432

Doug Balcom

Job Details: 09/02/2022

"Replaced door, console, and vent. Can not run unit as it's not installed yet. Customer will advise if they have any problems once it is installed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Williamson, NY 14589

Andres

Job Details: 09/02/2022

"Installed new seal and stopper. Tested unit on a normal cycle and did not see any leaks. Unit is working properly. Lost the two clips that hold kickpanel. Ordering two clips, customer says we can just order them to his house and he'll put them on.; ordrng 2 WPW10503548 (Retainer)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Canandaigua, NY 14424

Dave F

Job Details: 09/02/2022

Replaced panel . Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Palmyra, NY 14522

Doug Balcom

Job Details: 09/02/2022

Customer states unit will do nothing. Found no power to the outlet. Reset the breaker. Ran diagnostic test no codes. Ran calibration. Rann diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/02/2022

"Customer stated washer isnt drying the clothes enough after wash they come out very wet. Checked and found F3E1,F7E1,F0E5, Ran diagnostic cycles, functions as expected. Washer was not leveled, leveled unit. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Rochester, NY 14609

Ray Benedetto

Job Details: 09/02/2022

Replaced ACU. When thawing out freezer found heating element dislodged from it's plastic casing and making no connection. Ordering wire harness and thermistor to fix.; ordrng 1 W11581973 (Wire Harness) and 1 WPW10384183 (Thermistor)

We serviced a

GE WASHER

Model GTW840CPNDG

Near Rochester, NY 14621

Josh Henchen

Job Details: 09/02/2022

"Complaint was washer would only say Sending signal. Checked and found drain and spin function working as expected, wash cycles would cancel out during lid lock phase and flash sendsignal. Washer needs new Main Control WH22X31618.; ordrng 1 WH22X31618 (Main Control Assembly)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Rochester, NY 14607

Ray Benedetto

Job Details: 09/02/2022

"Replaced magnetron, capacitor and diode. Tested, unit powers and heats."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Williamson, NY 14589

Andres

Job Details: 09/02/2022

"Replaced inner door seal. I tested unit on a normal cycle, watched unit for 15 min and did not see any leaks. Unit is working properly."

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Camillus, NY 13031

Chuck

Job Details: 09/02/2022

Customer stated that bottom oven rack has staining from installation. Inspected unit and found that installers had not removed the packing before testing unit and it melted on the bottom drip pan. Ordering bottom oven pan W10777210; ordrng 1 W10777210 (Bottom oven tray)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, NY 14424

Dave F

Job Details: 09/02/2022

Fill tube frozen . No error codes for ice maker . Ice maker did cycle when asked . Fill tube heater is working . Replaced user interface. Customer will monitor. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near East Syracuse, NY 13057

Chuck

Job Details: 09/02/2022

Customer stated that unit is not draining. After inspecting unit i found a broken wire to the drain pump. I repaired the wire. I ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Victor, NY 14564

Jeremy

Job Details: 09/02/2022

Ice maker has E5 error code for failed thermistor. Verified fill and icebox fan working. Ordering icemaker.; ordrng 1 W11483245 (Icemaker)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Farmington, NY 14425

Jeremy

Job Details: 09/02/2022

Customer stated unit would not begin a cycle. Checked and found F7E2 error code for motor over temp. Found that rotor was not fully secured and was causing extra friction. Secured rotor and ran calibration cycle. Unit is operating as expected. If problem persists will need new gearcase.

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW

Near Macedon, NY 14502

Jeremy

Job Details: 09/02/2022

Found blower is detached from motor due to stripped threads causing loud rumbling sound and not drying properly. Ordering motor and blower; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS2

Near Fairport, NY 14450

Jeremy

Job Details: 09/02/2022

"Moisture is condensing inside fresh food compartment due to torn door seals. Replaced door seals, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS00

Near Rochester, NY 14616

James

Job Details: 09/02/2022

Evacuated and charged to 150psi on nitrogen. Unit lost 5psi in 7minutes. Faint hissing noise in freezer ceiling. Called techline. sr7734479566. Unit non repairable. ; dspstn on spec-tagged invntry: 2 W11506635 VALVE 1/4

We serviced a

KITCHENAID WINE COOLER

Model KUWS24RSSS14

Near Fairport, NY 14450

Jeremy

Job Details: 09/02/2022

Found that unit is not cooling below 60 degrees. Checked and found no frost on evaporator and condenser coils are room temperature. Unit has refrigeration leak. To costly to repair.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Webster, NY 14580

Andres

Job Details: 09/02/2022

"Replaced gearcase. put unit back together ran a calibration cycle, also tested it on a diagnostic cycle. Unit is working properly.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL COIN-OP WASHER

Model CAE2745FQ1

Near East Syracuse, NY 13057

Chuck

Job Details: 09/02/2022

"Customer stated the unit is clicking when plugged in. I could not get the control into diagnostics as it was locked up. Voltage to unit tested good. Control and lid lock tested bad. Ordering control W11298479, lid lock W10482836; ordrng 1 W11298479 (Control) and 1 W10482836 (Lid lock)"

We serviced a

AMANA DRYER

Model NED5800HW1

Near Cicero, NY 13039

Chuck

Job Details: 09/02/2022

"Customer stated that unit will only run for 10 minutes then it stops and displays a F6E1 error code. F6E1-communication error. The unit had the ACU and main control replaced by another service company last week for this issue but the symptom is still happening. I found that the unit was leaning forward, leveled unit with a 1/8 pitch leaning back so that a Partially dry load wouldnt trigger the sensor to stop the unit. A connector on the UI did test bad. Ordering UI harness W11459337 . ; ordrng 1 W11459337 (UI harness)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14620

Ray Benedetto

Job Details: 09/02/2022

Unit stopping in middle of cycle and does not go into spin. Found tachometer lights going in one sequence and ACU has intermittent power. Needs control board and tachometer.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Rochester, NY 14619

Ray Benedetto

Job Details: 09/02/2022

"Replaced suspension rods and top cover. Tested in auto-diagnostic, all operations normal. Calibrated unit."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 09/02/2022

Found that wash pump just hums when and does not pump water. Unit has F7E1 error code. Ordering wash pump.; ordrng 1 W11414076 (Wash Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Victor, NY 14564

Jeremy

Job Details: 09/02/2022

"Found that water pressure coming to unit is weak. Found that saddle valve was not opened all the way causing weak water pressure and intermittent ice production. Opened valve as far as possible and water pressure is better. Advised customer to have a plumber install a ball valve for better water supply to unit. If problem persists after plumbing repair, will need to replace ice maker."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14619

Ray Benedetto

Job Details: 09/02/2022

"Unit had no cooling in fridge. Removed evap cover, fan and heater are working. Checked resistance on thermistor and it corresponded to 0 F. Compressor is pulling 0.7 amps and unit had a full frost pattern after 10 minutes. Verified that fridge is receiving cool air. Gaskets are sealing properly. Could not find source of malfunction. Customer will monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Port Byron, NY 13140

Doug Balcom

Job Details: 09/02/2022

Customer states unit does nothing after filling with water. Ran diagnostic test found wash motor not running. Ordering sump assembly and sensor. ; ordrng 1 W11025157 (Sump assembly) and 1 W11084121 (Sensor)

We serviced a

KENMORE REFRIGERATOR

Model 106.5112210

Near Avon, NY 14414

Jeremy

Job Details: 09/02/2022

Replaced broken ice container. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rochester, NY 14617

Josh Henchen

Job Details: 09/02/2022

Replaced both Doors to FreshFoods. Reassembled inner guts on FF Left side all functions properly. Left handle 1/8 off from right handle still. Refrigerator checks good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Liverpool, NY 13088

Chuck

Job Details: 09/02/2022

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Webster, NY 14580

Andres

Job Details: 09/02/2022

"Replaced lid switch. Tested unit, dryer is running and heating."

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Webster, NY 14580

Andres

Job Details: 09/02/2022

Called customer to let them know I was on my way. Arrived to house but no one was here waited 15min no one showed up. Left door tag.

We serviced a

MAYTAG DRYER

Model MGD6630HC1

Near Baldwinsville, NY 13027

Chuck

Job Details: 09/02/2022

Customer stated that unit would not turn on. After inspecting unit i found that the UI is unresponsive. Ordering console W11384513; rqstng P&A on 1 W11384513 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Memphis, NY 13112

Chuck

Job Details: 09/02/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Rochester, NY 14607

Dave F

Job Details: 09/02/2022

Helped 61 . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC1

Near Irondequoit, NY 14617

Josh Henchen

Job Details: 09/02/2022

"Customer stated unit was not dispensing detergent correctly. Checked and found F0E2,F0E5,F9E1,F5E2,F8E1. Cleared codes, Ran diagnostic manual and auto, checked good. Verified dispenser is in fact dispensing detergent. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near North Chili, NY 14514

Josh Henchen

Job Details: 09/02/2022

Replaced FF gasket for having a rip along seam. Used a hair dryer to form seal. Refrigerator checks good.

We serviced a

JENN AIR RANGE

Model JJW9830DDP

Near Fairport, NY 14450

Dave F

Job Details: 09/02/2022

Convection fans are not spinning correctly and not starting . Parts are NLA . Sensors are NLA . Control NLA

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Rochester, NY 14625

Dave F

Job Details: 09/02/2022

-2 degrees in ice bin . Tested ice maker fill and ice maker filled . Replaced UI and main control unit tested good . If problem persists call techline

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Rochester, NY 14618

Dave F

Job Details: 09/02/2022

Could not find leak . Pulled unit out . Replaced hoses . Ran unit multiple times no leaks . Updated control to latest software . Unit is working .; used 1 8212545RP (HOSE-FILL 2PK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Rochester, NY 14618

Dave F

Job Details: 09/02/2022

Found duck bill drain tube was clogged . Cleared tube took freezer apart to defrost drain pan and area .unit tested good

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Webster, NY 14580

Andres

Job Details: 09/02/2022

Installed duct and lint screen housing. Tested unit and made sure it was heating. Unit is now working properly.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hamlin, NY 14464

Dave L

Job Details: 09/02/2022

Unit is loud during spin due to a failing gear case bearing. Ordering gear case; rqstng P&A on 1 W11449841 (Gear case)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/02/2022

Customer states unit won't run. Ran diagnostic test found F7E1 error code. Ordering actuator and control.; ordrng 1 W11481722 (Actuator) and 1 W11513246 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Webster, NY 14580

James

Job Details: 09/02/2022

Replaced glass and ring and tested.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Webster, NY 14580

James

Job Details: 09/02/2022

Heater bushings failed causing leak. Took photos of damage. Replaced heater and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ02

Near Webster, NY 14580

James

Job Details: 09/02/2022

Unit making small ice cubes inconsistently. Tested fans and icemaker. Icemaker cycled and no ever dropped ice into bin. Ordering icemaker. ; ordrng 1 W11579560 (Icemaker)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2557HEB

Near Irondequoit, NY 14622

James

Job Details: 09/02/2022

Unit has frost on center of evap cover and icemaker is leaking into ice bin. Ran manual defrost and cycled icemaker. Suspect door didn't close fully. Need icemaker for double fill. Customer opted to not repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14613

James

Job Details: 09/02/2022

Replaced fan and blade. Ran defrost and verified airflow from freezer.

We serviced a

MAYTAG DRYER

Model MDE4806AYW

Near Irondequoit, NY 14617

James

Job Details: 09/02/2022

"Unit not drying clothes. Bearings are seized so drum doesn't rotate. Heater is functioning. Need belt, rollers and idler. ; ordrng 2 WP37001042 (Roller)s and 1 Sh15 and 1 WP37001287 (Idler) and 1 WP40111201 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Brockport, NY 14420

Dave L

Job Details: 09/02/2022

Hub has stripped due to a worn transmission spline. Quoted for gear case hub and wash plate. Customer is going to replace y

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14624

Dave L

Job Details: 09/02/2022

Entered part info aNd rescheduled customer ; ordrng 1 W11162041 (Housing) and 1 W11546685 (Valve)