We serviced a
GE MICROWAVE
Model JNM3163DJ4BB
Near Rochester, NY 14612
Dave L
Job Details:
02/22/2024
Replaced panel due to unit starting on its own.
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Rochester, NY 14626
Dave L
Job Details:
02/22/2024
Customer is getting dispatch from extended warranty. Freezer Door harness is broken
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Macedon, NY 14502
Anthony V
Job Details:
02/22/2024
Found. That user interface. Inner screw for UI was loose.Repaired. Plastic control that was peeling. reglued it back in place
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Macedon, NY 14502
Anthony V
Job Details:
02/22/2024
Found that wire was off drainpump reinstalled wire unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14624
Dave L
Job Details:
02/20/2024
"Replaced cam and actuator due to grinding noise during agitation. Customer o monitor ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rochester, NY 14624
Dave L
Job Details:
02/20/2024
Unit will not spin or agitate due to an open motor capacitor req capacitor ; rqstng P&A on 1 W11395618 (Cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Rochester, NY 14606
Dave L
Job Details:
02/20/2024
Repaired wire to defrost heater. Tested ok. Customer to monitor after 24 hours
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Rochester, NY 14616
Dave L
Job Details:
02/20/2024
Replaced latch provided by square trade due to unit not locking . Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2772HEZ00
Near Rochester, NY 14616
Dave L
Job Details:
02/20/2024
"Replaced heater and ice maker due to lost position error. Customer to monitor after 24 hours. ; ordrng 1 W11658802 (Ice maker), dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details:
02/20/2024
Spoke to techline again about symptoms. Software has a safety that will energize valve twice if lid is left open for prolonged periods of time. Customer confirmed lid is being left open. Checked for errors. None. Reset personality id. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08K
Near Hamlin, NY 14464
Dave L
Job Details:
02/20/2024
Defrost sensor is not read by control. Ordering sensor and harness. ; ordrng 1 WPW10384183 (Thernistor) and 1 W11559968 (Fan) and 1 W11650660 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00I
Near Spencerport, NY 14559
Dave L
Job Details:
02/20/2024
Replaced evaporator due to a a low side leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWQ02
Near Ontario, NY 14519
Anthony V
Job Details:
02/19/2024
Found that icemaker is not dropping ice will only work when I force it manually ordering icemaker D7824706Q ; ordrng 1 D7824706Q (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Walworth, NY 14568
Anthony V
Job Details:
02/19/2024
Dishwasher beeps when it gets too final wash found F8E1 error code for water inlet. Water inlet tested bad ordering. W11535094 water inlet ; ordrng 1 W11535094 (Water inlet)
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JT1
Near Rochester, NY 14620
Andres V
Job Details:
02/19/2024
"Replaced gearcase and basket drive on unit. Tested it, made sure it was not leaking. Unit is working properly"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Penfield, NY 14526
Anthony V
Job Details:
02/19/2024
Found during spin cycle that bearings in tub our shot. And part is no longer available. Customer is. Gonna replace washer
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Webster, NY 14580
Anthony V
Job Details:
02/19/2024
Dishwasher has power too the block. Found a bad electric control W11672225 electric control; ordrng 1 W11672225 (Electric control)
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Hamlin, NY 14464
Dave L
Job Details:
02/19/2024
Unit has 7 miscommunication errors stored and the clock does not keep time when set; ordrng 1 W11616680 (Console)
We serviced a
KITCHENAID OVEN
Model KSGB900ESS8
Near Rochester, NY 14616
Dave L
Job Details:
02/19/2024
Replaced spark mod and bake Ignitor due to intermittent ignition. Tests ok
We serviced a
KITCHENAID DISHWASHER
Model WRT318FZDW10
Near Webster, NY 14580
Anthony V
Job Details:
02/19/2024
Ran a cycle and found that pump is not pumping at all. Ordering a sump and pump W11416362 ; ordrng 1 W11416362 (Sump)
We serviced a
MAYTAG RANGE
Model MGR6600PZ0
Near Webster, NY 14580
Anthony V
Job Details:
02/19/2024
Installed new cooktop and grates. Tested unit unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Rochester, NY 14626
Dave L
Job Details:
02/19/2024
Ticket states unit will not heat. Block and cord not connected properly. Properly connected block.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14626
Dave L
Job Details:
02/19/2024
Replaced hinges and seal. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Rochester, NY 14610
Dave L
Job Details:
02/19/2024
Replaced evaporator due to low side leak. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM 0
Near Rochester, NY 14620
Dave L
Job Details:
02/19/2024
"Wash motor is open. Ordering wash motor. ; ordrng 1 W11665769 (Sump), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
Dave L
Job Details:
02/19/2024
Recharged unit. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW03
Near Pittsford, NY 14534
Andres V
Job Details:
02/19/2024
Replaced door gasket on unit. Used low temp heat gun to help gasket form and seal better.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Anthony V
Job Details:
02/19/2024
Tech was assigned as a helper;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Victor, NY 14564
Andres V
Job Details:
02/19/2024
Led light plug was disconnected in the back on the refrigerator. Plugged it back in lights turned on.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, NY 14450
Andres V
Job Details:
02/19/2024
"The vent that feeds cold air to the ice maker keeps freezing up around gasket. Gaskets have been replaced, I inspected them but did not notice anything wrong. Recommend replacing door this time ; ordrng 1 W11449015 (Dispenser side door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fairport, NY 14450
Andres V
Job Details:
02/19/2024
"Unit has F4E3 error code for wash pump not running. Pump is not recirculating water, unit needs new pump. ; ordrng 1 W11613479 (Sump and pump)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Penfield, NY 14526
Andres V
Job Details:
02/19/2024
"Unit is not shifting from spin to agitate will need new actuator, also suspension rods are worn out causing drum to bang against sides, recommended replacing suspension rods. Gave customer a quote they have decided to get a new washer instead."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Andres V
Job Details:
02/19/2024
Inspected tub before installing and saw that it is broken where counter weights go on. Customer is calling whirlpool and extended warranty company to get unit replaced ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Irondequoit, NY 14622
Anthony V
Job Details:
02/19/2024
Customer stated that oven temps were not high enough as too what the display was. Calibrated range brought temp up 10 degrees. Advised the customer too use it and see what happens. Tested oven and within 5 degrees. Of temp. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0K
Near Spencerport, NY 14559
Andres V
Job Details:
02/15/2024
Installed new door switch and tested it. Unit is working properly
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Spencerport, NY 14559
Andres V
Job Details:
02/15/2024
Part that was supposed to be replaced was the fan but accidentally ordered the fan housing which will not make difference. I did take off fan and inspected it and saw that it was cracked. ; ordrng 1 W10533503 (Fan wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Hilton, NY 14468
Andres V
Job Details:
02/15/2024
Noise is coming from damper when opening and closing . Unit needs new damper. ; ordrng 1 WPW10479155 (Damper)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Irondequoit, NY 14617
Andres V
Job Details:
02/15/2024
Installed new UI panel on unit. Tested out the different cycles to see if they would respond. Unit is working properly now.
We serviced a
GE DRYER
Model GFD55GSSN2WW.
Near Webster, NY 14580
Andres V
Job Details:
02/15/2024
Replaced the blower wheel and the motor. Tested unit out unit no longer makes noise.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Webster, NY 14580
Andres V
Job Details:
02/15/2024
"Replaced pump and sump. Tested it, unit is washing properly now. B"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Webster, NY 14580
Andres V
Job Details:
02/15/2024
Replaced dual water valve. Cycled ice maker to make sure it is not leaking. Unit is working properly
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Webster, NY 14580
Andres V
Job Details:
02/15/2024
"I installed a new control board. I then tested it on a convection cycle preheated it to 375, once it reached temp I opened door let some heat out then closed it to make sure it turned back on. Tried multiple times and it did turn back on after letting heat out. Customer is to try cooking something on convection today and letting us know."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHWWRF535SWHW
Near Rochester, NY 14624
Andres V
Job Details:
02/14/2024
Damper is making loud clicking noise again when opening and closing also gaskets are torn and can see the magnet inside of it. ; ordrng 1 WPW10594329 (Damper) and 2 W10830189 (Gasket)s
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Rochester, NY 14624
Andres V
Job Details:
02/14/2024
The regulator was never changed to LP once I did flame was more controlled and coming out like it should. I also adjusted front right burner low simmer setting. Unit is working properly now.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Hilton, NY 14468
Andres V
Job Details:
02/14/2024
Installed new control panel on unit. Ran a diagnostic test. Unit is working properly now
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Rochester, NY 14612
Andres V
Job Details:
02/14/2024
Customer tried to show me noise but we could not duplicate it. I took unit apart and checked the pulley found it to be sticking. Checked belt and rollers those were ok. I replaced pulley on unit and tested it. ; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT1SHTXMB04
Near Irondequoit, NY 14617
Andres V
Job Details:
02/14/2024
Found compressor is running and so is condenser fan. Unit was cooling in freezer but not to right temp. Saw that fan was not spinning but was getting voltage. I recommended replacing the evap fan. Gave customer a quote and told him we would have to order part. Customer did not want to wait two weeks for us to come back so he says he will repair it himself.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14617
Andres V
Job Details:
02/14/2024
I installed new control board. Plugged unit back in and made sure lights fans and compressor turned on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Irondequoit, NY 14617
Andres V
Job Details:
02/14/2024
Replaced the freezer door. I transferred over the door gasket and door handle. Checked if unit is sealing all the way around.
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSRW0S
Near Rochester, NY 14621
Andres V
Job Details:
02/14/2024
I called customer to let her know I was on my way. She informed me that she paid out of pocket for dryer repair and no longer needed the repair done.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Skaneateles, NY 13152
Chuck G
Job Details:
02/14/2024
Customer stated that water is not dispensing. After inspecting unit i found that the reservoir tubing was frozen-i thawed out tubing. I explained to the customer not to push items to the back of the unit as that will trap cold air. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Cayuga, NY 13034
Anthony V
Job Details:
02/14/2024
Installed new refrigerator gasket. With sealant tested good; dspstn on spec-tagged invntry: 1 W10838574 GASKET
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ4
Near Geneva, NY 14456
Anthony V
Job Details:
02/14/2024
Installed oven temp sensor ran oven unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Clifton Springs, NY 14432
Anthony V
Job Details:
02/14/2024
"Reference # 7738471496. Called tech line. Is the wrong glass on whirlpool site. Glas they sent was rectangle. Whirlpool is doing research on the right gkass; schdld next appmnt for 3/6 WED AM, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Newark, NY 14513
Anthony V
Job Details:
02/14/2024
Found a F1E1. And. f7E1 code. Tachometer missing code and a bad electric control. Ordering electric control W11543996 ; ordrng 1 W11543996 (Electric control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lyons, NY 14489
Anthony V
Job Details:
02/14/2024
Installed water valve that was broke off filled washer and water was leaking found that outer tub is cracked and has a hole in tub at the bottom water valve is already installed. Ordering W10371566. Outer tub ; ordrng 1 W10371566 (Outer tub)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Auburn, NY 13021
Anthony V
Job Details:
02/14/2024
Installed drain pump and lid lock tested unit drained like intended unit tested good customer. Is going to put washer back when they come pick up loaner washer
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Auburn, NY 13021
Anthony V
Job Details:
02/14/2024
Installed new washer drum. unit tested good
We serviced a
IKEA MICROWAVE
Model IBMS1455DS01
Near Fairport, NY 14450
Andres V
Job Details:
02/13/2024
Installed new start button on unit and tested it. Unit now responds to command
We serviced a
AMANA WASHER
Model NTW4516FW3
Near East Rochester, NY 14445
Andres V
Job Details:
02/13/2024
Agitator teeth are worn out and not catching gearcase. I recommended customer gets agitator and gearcase replaced so issue doesn't repeat. Customer wants to get a new unit.
We serviced a
GE RANGE
Model JGBP30BEA1WH
Near Rochester, NY 14609
Andres V
Job Details:
02/13/2024
"Both of ignitors are reciving 120v but not heating up, unit needs two ignitors but they want to think about repair. If they call back order two (WB2X9154)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Rochester, NY 14606
Andres V
Job Details:
02/13/2024
Found burner not getting any power. Tested it at burner found switch not putting out power. Replaced switch and tested it. Burner is now heating up.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Hamlin, NY 14464
Andres V
Job Details:
02/13/2024
Bottom switch got stuck in the open position so microwave thought door was open when closed. I took out switch and put it back in place then tested it multiple times. Unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Rochester, NY 14612
Andres V
Job Details:
02/13/2024
"Inner door seal came off, I reinstalled it back into place"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Penfield, NY 14526
Andres V
Job Details:
02/12/2024
"I installed new lid lock that i ordered but it would not unlock. I tried unplugging unit, unplugging lock and also tried to unlock in diagnostic but it would not. I took it off and tried to unlock manually but did not see a release. I had an extra lid lock in van that I tried and that one did unlock and is working properly. ; used 1 W11307244 (Lid lock) from stock"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Penfield, NY 14526
Andres V
Job Details:
02/12/2024
Error code was for slow drain. Took off filter and checked it for obstruction but did not see any. Ran a normal cycle noticed that unit is full of suds and causing issues. Recommended running an afresh tablet on this one as well.
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Penfield, NY 14526
Andres V
Job Details:
02/12/2024
Unit has error code for faulty pressure switch. I took off back panel blew through tube to clear it out then cleared code and ran a full cycle. Noticed that unit was full of suds and causing issues. Recommended running an afresh tablet to help clear suds. Unit did finish cycle successfully
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Penfield, NY 14526
Andres V
Job Details:
02/12/2024
"Replaced the damper on unit, damper no longer makes noise when opening and closing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Andres V
Job Details:
02/12/2024
I ran a diagnostic cycle on unit and watched from underneath for any leaks which I did not see. I then started a normal cycle and watched but still do not see any leaks. Customer did have the F8E4 code stored but I could not duplicate issue. I checked the inner gasket to see if it was not sealing correctly but i did not see anything wrong with it.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Macedon, NY 14502
Andres V
Job Details:
02/12/2024
Unit has a weak frost pattern. Theirs no ice build up on cap tube that would suggest a restriction. Units temp was at 15 degrees. Called whirlpool to inform them on history of unit. They want us to come back out and do a pressure test on unit. SR 7738449727; ordrng 1 W11109499 (Dryer) and 1 W11506623 (5NK) and 1 W11504448 (5/1.8)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Ontario, NY 14519
Andres V
Job Details:
02/12/2024
I installed a new control board and tested for the chime. Unit is making noise when changing to what cycle you want to selected and when it turns on and off
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Webster, NY 14580
Andres V
Job Details:
02/12/2024
"Found rotor bolt came off unit causing sounds I reinstalled bolt tightened it down and tested unit, unit no longer makes noise. Also found faucet switch to be falling apart and not staying in place. ; ordrng 1 W11550898 (Bezel) and 1 W11569112 (Assem faucet switch)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Webster, NY 14580
Andres V
Job Details:
02/12/2024
Found some lint in blower wheel that wasn't letting air flow go through properly. Cleared it customer is to run a cycle.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
Dave L
Job Details:
02/08/2024
Spoke to customer about installation concern. As was discussed in his service visit on 02/07/24 the unit does not have enough clearance to be installed completely even with the countertop. Customer was made aware that his extended warranty does not cover installation issues. Customer requested to speak to another person from Appliance tec
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Spencerport, NY 14559
Dave L
Job Details:
02/08/2024
The drive hub is stripped preventing spin. Transmission spline is too corroded to accept a new hub. Customer will replace
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14616
Dave L
Job Details:
02/08/2024
Replaced sump due to open wash motor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW2
Near Irondequoit, NY 14617
Dave L
Job Details:
02/08/2024
Pushed in tub gasket that was making the door difficult to close. Tightened fit
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Webster, NY 14580
Dave L
Job Details:
02/08/2024
Unit wont heat. Measured 19 bolts between l1 and l2. Reset breaker. Unit began heating afterwards. Recommending customer have an electrician diagnose electrical issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
Dave L
Job Details:
02/08/2024
"Freezer and ice maker fan are rattling inside evap cover. Ordering fan and cover ; ordrng 1 W11407678 (Ice box fan) and 1 W11394920 (Cover), used 1 Sh (Sh) from stock"
We serviced a
GE RANGE
Model JTD5000DN3BB
Near Webster, NY 14580
Dave L
Job Details:
02/08/2024
Unit unresponsive. No voltage to Ui suspecting control or limit switch. Ordering controls and switch; ordrng 1 WB27X36805 (Control) and 1 WB27X33083 (Relay board) and 1 WB18X32871 (Harness) and 1 WB24X35587 (Limit switch)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Rochester, NY 14609
Dave L
Job Details:
02/08/2024
Removed debris from between tub and basket that was causing a slow drain. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Rochester, NY 14624
Dave L
Job Details:
02/08/2024
Overlay is missing on control box. No s; ordrng 1 W11613298 (Control box assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details:
02/08/2024
Twisted water filter into place
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Brockport, NY 14420
Dave L
Job Details:
02/08/2024
Clicked in upper spray arm ATEC warranty
We serviced a
GE DISHWASHER
Model CDD420P3T0D1
Near Irondequoit, NY 14609
Andres V
Job Details:
02/08/2024
Hose was kinked at the valve connection causing it not to fill. Adjusted line and tested it. Unit is now washing.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JYMWFFS
Near Webster, NY 14580
Andres V
Job Details:
02/08/2024
Variable speed fan in the freezer is louder then usual when spinning on a high speed. Recommend replacing it. ; ordrng 1 WR60X39625 (Fan)
We serviced a
KITCHENAID OVEN
Model KEBS208DBS6
Near Webster, NY 14580
Andres V
Job Details:
02/08/2024
"I ohmed out top and bottom oven temp sensors both were close to spec where it would not be causing this issue. Issue is also intermittent, I recommend replacing control board but part is no longer made. Customer is going to try and find part then give us a call to install it if he does find it."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Brighton, NY 14620
Andres V
Job Details:
02/08/2024
Unit is still shaking excessively tech line wants me to replace basket on unit then run a load. sr7738298174; ordrng 1 W11172199 (Basket)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14608
Andres V
Job Details:
02/08/2024
Found spanner nut came loose so basket wasn't being held down. I tightened down the nut and ran a drain and spin cycle. Unit is now spinning properly
We serviced a
MAYTAG DRYER
Model MGDB850WQ0
Near Pittsford, NY 14534
Andres V
Job Details:
02/08/2024
Found idler pulley to be worn out and cashing noise. I used a repair kit to replace pulley and rollers. Tested unit. Unit no longer makes noise. ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Rochester, NY 14623
Andres V
Job Details:
02/08/2024
"Middle burner ignitor harness was pinched causing it not to spark. I adjusted wire so ignitor now works. I tested out convection and noticed that fan was cycling on and off for a few seconds, I was unsure if that was standard so I called tech line and was told that it is normal function. SR7738429663"
We serviced a
GE RANGE
Model JGB735SP1SS
Near Rochester, NY 14624
Andres V
Job Details:
02/08/2024
Called GE tech line to ask about adjusting flame I was told you can only adjust the simmer and not the height of the flame when set to high. Explained this customer and about pressure regulator not being adjustable Sr 12216139
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14609
Andres V
Job Details:
02/07/2024
"Could not duplicate issue, I checked error codes did not find any stored. Ran a diagnostic cycle successfully."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204EBL1
Near Skaneateles, NY 13152
Chuck G
Job Details:
02/07/2024
"Customer stated that unit is not drying and doesnt always seem to wash. Error code F6E4-float switch open and F7E1-no heat. I inspected unit and ran a diagnostic cycle in which the unit operated as intended.I did find that door was slamming open, i found that the left hand door cable was not attached to the spring-i installed door cable. I confirmed that heater and float switch tested good. I asked customer to monitor and if issue persists order control W10854229. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JT1
Near Rochester, NY 14620
Andres V
Job Details:
02/07/2024
When unit is in agitation it only agitates to the left it does not go back and forth causing clothes to wrap around agitator. I recommend replacing the gearcase and spin tube. ; ordrng 1 3360629 (Gearcase) and 1 W10820043 (Break and clutch assem)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Brockport, NY 14420
Dave L
Job Details:
02/07/2024
Called customer to discuss pre order. Customer declined to have panel fixed. ; ordrng 1 WPW10299777 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
Dave L
Job Details:
02/07/2024
Replaced tub gasket due to leak. Tests ok. ; used 1 W11177741 from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Penfield, NY 14526
Andres V
Job Details:
02/07/2024
When I arrived unit was not putting cold water into basket on a normal cycle but was in a diagnostic. I took of UI and checked all connections. When I tried it again on normal cycle unit started working correctly. If customer calls back with same issue order W10859568 temp switch.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, NY 14606
Dave L
Job Details:
02/07/2024
Unit goes out of balance when washing bedding. Tests ok in diagnostics. Went over use and care with customer.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Webster, NY 14580
Andres V
Job Details:
02/07/2024
"Ran a diagnostic cycle and heard noise coming from underneath, found bolt on cam loose. I tightened it down and tested it again. Unit no longer males noise."