Local Reviews
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Evan E.
DRYER WHIRLPOOL WED4800BQ1 Customer stated that unit was very noisy while in spin. Upon inspection discovered that rollers were sticking causing noise. Cleaned roller shafts. reassembled unitRan test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Shaiman C.
WASHER WHIRLPOOL WTW5550XW0 "Replaced actuator. Unit would not start/complete a calibration cycle. F1E2 error code now present. Checked for continuity and power from control board, good. Tested windings at motor, good. Tested capacitor, good. Tech line agent suggests changing motor and cap. Customer declining further repair.SR: 7724889524; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
Evan E.
DISHWASHER FRIGIDAIRE FGIB2474QF0B Customer stated unit was not drying dishes and dispenser was not working. Upon inspection confirmed both heater and dispenser were receiving power from control. Suspecting that heater is failing. Heater is only sold as full assembly with motor. Quoted customer for repair A00130309 (dispenser ) $85.005304514365 (heater) $150.00 Labor $104.65 S&H $ 11.11 Customer does not want to proceed at this time will contact office if they would like to
Shaiman C.
WASHER MAYTAG MVWX655DW1 "Replaced control, unit testing good. ; pckd up 1 W11116592 (cntrl-elec)"
Shaiman C.
DISHWASHER KITCHENAID KDTE234GPS0 "Unit would not run cycles, however would still drain and fill with water. Replaced motor, unit testing good."
Shaiman C.
DRYER WHIRLPOOL WGD4616FW1 "Door switch broke off. Replaced switch, unit testing good."
Steve M.
WASHER MAYTAG MHW5630HW0 Sr#7724897026 found the unit can not sense amount of water causing erratic operation and not spinning out properly. ; ordrng 1 W11314654 (HOSE) and 1 W11316246 (PRESSURE SWITCH) and 1 W11322901 (ACU)
Shaiman C.
WASHER MAYTAG MVWB765FW3 F3E2 error code. Water will not dispense from neither how or cold water valve of machine. ; schdld next appmnt for 5/23 THU !
Dave F.
REFRIGERATOR MAYTAG MRT318FZDM00 Refrigerator is blowing warm air . Found the refrigerator is low on refrigerant. Refrigerator would need a evaporator W10836706 and compressor WPW10507886 can get parts covered. Customer with will call maytag ; rqstng P&A on 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Dave F.
WASHER KENMORE 110.2613241 "F0E3 and F3E2 water valve thermistor is failing and is not with range . Ordering new water valve W11173597. Found non HE soap told customer not to use that . Ran unit in calibration and auto diagnostics. Passed , filled unit with warm water but was only filling with cold .; ordrng 1 W11173597 (housing)"
Dave F.
DISHWASHER KITCHENAID KDFE204ESS4 Replaced wash pump due to no operation. Ran unit in auto diagnostics. Unit tested good .
Dave F.
DRYER WHIRLPOOL WGD5300VW0 Dryer needs new thermal fuse . Customer has already replaced venting . Quoted customer job . Customer is just having the service call for right now and will decide on the rest of the repair.
Dave F.
DRYER FRIGIDAIRE n/a Dryer making thumping noises . Found the blower was full of lint . Customer has newer vent . Cleaned blower out . Tested unit . Tested good . Office will resend invoice to customer.
Dave F.
WASHER WHIRLPOOL WFW92HEFW0 Washer not draining and door was locked . Found the filter to the drain pump was clogged not allowing water to pass through . Removed debris . Tested unit in auto diagnostics.. tested good
Evan E.
MICROWAVE WHIRLPOOL WMH32519HT2 Customer stated unit was producing noise when starting unit. Ran test cycle to replicate issue. Discovered that magnetron is failing to run consistently. Capacitor is causing issue not allowing magnetron to start running. Ordering capacitor ; ordrng 1 W10850446 (CAPACITOR )
Dave F.
DISHWASHER KENMORE 665.13213K901 Thermal fuse inside dishwasher had blown . Replaced fuse with w10258275 . Tested unit . Tested good .
Dave F.
WASHER WHIRLPOOL WTW8000BW0 Washer rotor was loose . Bearing is starting to seize tub doesn't not spin as freely as it should . Customer is going to look into buy a new unit . ; dspstn on spec-tagged invntry: 1 W10435302 BEARING and 1 WPW10178988 SENSOR
Evan E.
RANGE GE CGS990SET5SS Customer stated lower oven would not heat. Upon inspection discovered ignitor had cracked. Replaced ignitor Ran test bake cycle Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Evan E.
DISHWASHER WHIRLPOOL WDT720PADM1 Replacing sump and motor due to unit leaking from diverter on to floor. Replaced sump & motor Ran diagnostic cycle Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDT720PADM0 Customer stated unit was not dispensing rinse aid into machine and items were coming out wet. Checked for error codes no codes present. Ran test cycle. Detergent door would not open. Replaced dispenser Ran diagnostic cycle Confirmed dispenser was functioning properly Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE104DSS0 Customer stated that unit was running up against cabinet. Upon inspection discovered that unit was not installed properly with mounting clips on side. Reinstalled clips properly and fixed cabinet seal. Unit now shutting as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Evan E.
RANGE KITCHENAID KSGG700ESS1 Customer stated unit was flashing f8e0 code. Upon inspection discovered that code was for blower fan. Ohmed out fan motor at control looking for 105k unit was not displaying 105k motor had failed Also checked for 5v Dc at control to confirm hall sensor tested good Replaced fan Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Evan E.
WASHER WHIRLPOOL MVWB766FW0 Customer stated unit was not filling with hot water. Upon inspection discovered that unit was flashing f3e2 error code (inlet water temp failure) discovered that hot valve is failing to actuate during diagnostic test cycle. Replaced valve.Ran test cycle Unit tested good
Shaiman C.
WASHER MAYTAG MVWB855DC2 "Called customer before arrival, stated the machine is working fine and there is no need to make a visit."
Dave F.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 When arriving the refrigerator is now not cooling . Found the freezer was frosted up due to the user interface malfunctioning. Defrosted freezer . Check thermistors in freezer and fresh food . Tested good . Tested heater . Tested good . Check evaporator fan and fan is not turning on ordering new fan WPW10514110 . Found the caster wheel in the left hand side was broken ordering new wheel WPW10515763; rqstng P&A on 1 WPW10514110 (motor evaporator) and 1 WPW10515763 (roller)
Shaiman C.
DRYER KENMORE 110.7002201 Faulty thermal fuse caused unit to not heat. Replaced fuse unit testing good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Shaiman C.
WASHER FRIGIDAIRE FWT647GH50 "Customer concerned that the water is not draining out completely, water is still present in tub after spin cycle. Filled unit with water then drained. Drain pump seems to be working fine. Inner basket and drive pulls must be replaced. Customer declined further repair."
Shaiman C.
DRYER KENMORE 417.931422 Motor is frozen. Motor should be replaced. Customer declined repair.
Shaiman C.
WASHER GE GUD27EFFMWW "27, 28, 19, error codes on arrival. Customer concerned about an unusual noise during agitation. No relevant error codes. Tested fill, agitation, drain and spin; then set machine in a normal cycle & observed machine behavior with customer presence. We did not notice any unusual sounds. Could not recreate any issues at time of visit. Unit testing good."
Shaiman C.
DISHWASHER KITCHENAID KDTE204EPA1 Glass in pump prevented unit from draining. The added stress due to the glass caused pump to run louder than normal. Replaced pump. Unit testing good.
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was leaking from rear of machine. Upon inspection discovered unit was slowly dripping from drain pump filter. Rubber gasket on filter had come out of channel causing water to slowly drip. Reseated gasket and reinstalled filter Ran multiple test cycles and observed filter housing while unit was draining. Could not replicate issueUnit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced fresh food door . Made sure the unit was sealing good . Tested good.
Dave F.
REFRIGERATOR KITCHENAID KRMF706EBS00 Replaced user interface due to not defrosting. Tested unit . Tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced fresh food door . Made sure the unit was sealing good . Tested good.
Steve M.
WASHER MAYTAG MHWE450WW01 Customer complaining of unit not going into highest spin. Tested washer and after cleaning out the clean out on the pump it would not lock. Pushed in all the wire connections at the motor control module and then it locked. Tested washer in drain and spin and it would not go into high spin. The waste needs motor control unit and door latch. ; rqstng P&A on 1 WP8183196 (cntrl-elec) and 1 WP8183270 (latch)
Dave F.
WASHER MAYTAG MVWB766FW0 "Replaced gearcase due to being loud and grinding . Calibrated unit,. Tested unit in auto diagnostics. Tested good .; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE"
Steve M.
COOKTOP JENN AIR JGD3430GB00 Replaced spark module for unit sparking all the time. The cook top tested good. Left harness with customer.
Steve M.
DRYER ELECTROLUX EFME517STT0 Found blower full of lint cause excessive noise. Cleaned out blower of lint and tested. The dryer tests good. The vent is starting to get restricted. Informed customer and they are going to either replace ot clean.
Steve M.
DRYER MAYTAG MGD6000AW1 Replaced filter and housing for broken housing and deformed screen. Replaced inner door for internal breakage at the hi ge causing door to sag and not close properly. The dryer tested good
Steve M.
DISHWASHER KITCHENAID KUDS30IXWH9 S23010 I replaced both the top rack adjusters due to falling rack. The dishwasher tested good
Steve M.
REFRIGERATOR MAYTAG JFC2089HTB Replaced start device for not starting compressor causing a no cool situation. The refrigerator tests good.
Steve M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFA Replaced freezer thermistor for incorrect measurements sent to co trol causing over freezing. The customer is going to monitor. Replaced ice maker for broken thermister and defrosted ice maker area for over frosting.
Steve M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced main light in fresh food section for shorted light causing all the lights to not work. The lights tested good.
Steve M.
WASHER WHIRLPOOL WTW4855HW1 The agitator came off and separated. Reassembled agitator and put lock tight on bolt. The washer tested good.
David L.
OVEN WHIRLPOOL MER6600FW2 Checked unit for long cook times. 244vac to terminal block. Oven and cooktop heating as expected.
David L.
REFRIGERATOR GE GFSS2KEXA Replaced start device due to unit not cooling.
David L.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Found that the unit was leaking from a bad solder joint at the fresh food evaporator from when county wide had replaced it. Changed filter drier, repaired joint and recharged. Unit began cooling. Found that copper waterline is badly linked from a poor installation. Recommending that the customer shut off the water supply to the refrigerator unit a repair can be made by a licensed plumber. ; used 1 WPW10143759 (DRIER-UV DYE) from stock"
David L.
REFRIGERATOR MAYTAG MFI2569VEQ1 Replaced failing start relay. Customer to monitor
David L.
REFRIGERATOR KITCHENAID KFCO22EVBL5 Found open valve coil to icemaker. Replaced valve. Did not charge extra labor due to continuing issue. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Steve M.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found the refrigerator has a low charge. Replaced dye drier and recharged for low charge. The refrigerator tests good.
David L.
MICROWAVE WHIRLPOOL UMV1160CB3 Replaced door.
David L.
DRYER WHIRLPOOL WED4850HW0 Installed drum and felt seal.
Dave F.
MICROWAVE MAYTAG MMV4206FZ2 Display panel is not coming on needs new display . Replaced with W11114727 also replaced inter lock with W11244490 parts covered S61361. Charged service call and labor .; used 1 W11244490 (INTERLOCK) from stock
Dave F.
DRYER MAYTAG MEDB755DW2 Replaced thermal fuse due to no heat. Tested unit . Tested good . Advised customer to clean the vent .
Shaiman C.
WASHER MAYTAG MVWB855DC2 "Called customer before arrival, stated the machine is working fine and there is no need to make a visit."
Steve M.
RANGE KITCHENAID KSGB900ESS0 Part came with a dent on top. Ordering another console. Ordering knob for discoloration. ; ordrng 1 W10872668 (knob) and 1 W10913685 (panl-cntrl)
Shaiman C.
RANGE KENMORE 790.908326 Installed gliders. Testing good
Steve M.
DRYER MAYTAG MGD6000AW1 Replaced filter housing for missing flaps and springs. The dryer tested good.
Steve M.
RANGE AMANA AGR6603SFS1 Replaced orifice holder and valve for delayed lighting. The burner tested good.
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found the refrigerator is not cooling. The compressor does not start right away after unplugging and plugging back in. Once it starts rinning the compressor becomes hot to the touch. Ordering compressor. ; ordrng 1 W10507884 (compressor)
Dave F.
VAN FORD TRANSIT CONNECT Wheel bearing . LF ball joint . Brakes . Replaced
Dave F.
DISHWASHER MAYTAG MDB8959SFZ4 F5E1 error code door switch door stuck open error code .found the hidge for the door had fallen off the mount on the right side . Removed door panel and hinge . Reseated hinge . Put unit . Back together. Tested unit in auto diagnostics. Tested good
Steve M.
REFRIGERATOR MAYTAG MFI2570FEW01 Found damper not closing causing cold temps in fresh food section. Ordering damper. The dual water valve was very noisy when ice maker called for water. Ordering valve. ; ordrng 1 W11043013 (valve) and 1 WPW10196393 (damper control assy)
David L.
RANGE WHIRLPOOL KSEG700EBS1 Replace cooktop due to cosmetic damage.
Dave F.
REFRIGERATOR GE TNS22PRCBLBS Icemaker bucket was not put back in correctly. Removed icemaker bucket . Reinserted tested unit tested good .
David L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced stuck evaporator fan motor. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Replaced jazz board due to defrost issue.
David L.
REFRIGERATOR KITCHENAID KSC24C8EYB02 Found a clogged RC defrost drain line causing a leak in the fresh food compartment. Cleared drain. Customer to monitor.
Evan E.
OVEN KENMORE 790.4843801 Customer stated that as soon as unit was getting to 350 degrees temperature would instantly start dropping. And never rise back up to 350. Preheated unit to 350 with thermocouple inside oven. Monitored temp up to 350. As soon as unit hit 350 temperature began to drop and never came back up. Temperature sensor is failing to sense when temperature reaches low temp to turn element back on. Ordering temp sensor ; ordrng 1 316217002 (TEMP SENSOR)
Steve M.
OVEN-MW COMBO WHIRLPOOL WOC75EC0HS00 Replaced user interface for erratic operation. The user interface worked as expected.
Evan E.
WASHER MAYTAG MVWC565FW1 "Customer stated unit was not finishing cycle would get stuck on wash. Checked for error codes unit was displaying 2 codes f8e1 long fill and f5e2 lid lock fault. Ran test cycle latch seemed to preform as it should during cycle but would not lock on normal cycle. Also discovered that cold valve was failing to actuate during fill portion of cycle. Replaced latch Ordering water valve ; ordrng 1 W11038689 (WATER VALVE), used 1 W11307244 (LATCH) from stock"
Steve M.
OVEN KITCHENAID KEBK206SSS02 Replaced broiler for broken broiler. Tested heat and calibrated oven.
Steve M.
WASHER MAYTAG MHWE301YW00 The tripod on back of basket is broken broken. The washer needs a basket and outer tub. The cost of repair will otutweigh the cost of new machine.
Steve M.
WASHER WHIRLPOOL WTW4616FW2 Replaced agitator for clothing getting stuck under agitator. The washer tested good.
Steve M.
RANGE FRIGIDAIRE LGGF3042KFJ Replaced main control and o erlay for persistent runaway temps. The range tested good.
Evan E.
DRYER MAYTAG MED8200FW1 Replacing power cord due to old cord failing to send full 240v to unit. Only using 1 cord. Replaced cord ran test cycle unit tested good Cord is ATEC warranty
Evan E.
MICROWAVE KITCHENAID KMCS1016GSS0 Customer stated that door would not open. Upon inspection discovered that door latch was sticking causing unit not to open. Could not find parts breakdown for unit. Called tech line to confirm that unit was not serviceable. Tech line stated that unit is not serviceable due to being countertop model.
Evan E.
RANGE WHIRLPOOL WFG975H0HV0 Replacing oven door glass due to old glass breaking. Replaced glass Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE234GBS0 Replacing dispenser due to spring inside old dispenser breaking causing unit not to open or close. Replaced dispenser Unit tested good
David L.
RANGE MAYTAG MGR675EDS Right front burner is not attached correctly. Ordering orifice holders.; ordrng 3 WP74007961 (holder- or)s and 1 WP7527P021 (ORIFICE HOLDER)
Shaiman C.
RANGE KENMORE 790.9414431 Customer did not know how to turn on self clean. Unit tested good.
Dave F.
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 30 in freshfood section and -4 in freezer temperatures on unit were to low . -5 freezer and 35 refrigerator . Tested RC thermistor and D.C. Thermistor both tested good . Adjusted the temperatures to the recommended. Customer will monitor.
David L.
DRYER MAYTAG MEDC215EW1 Replaced broken handle.; dspstn on spec-tagged invntry: 1 W10861225 HANDLE
David L.
WASHER MAYTAG MHW7000XW Replaced motor control due to u it not spinning. Unit tested good.
Dave F.
DISHWASHER WHIRLPOOL WDT710PAYH4 Replaced heating element due to being broken and having no heat. Tested unit in auto diagnostics. Tested good .
Shaiman C.
OVEN FRIGIDAIRE 790.908326 "No continuity at bake element. Replaced element, still not working. Replacing control. ; ordrng 1 316220711 (overlay) and 1 316455420 (clock/timer)"
Shaiman C.
RANGE KENMORE 790.908346 Replaced overlay. Testing good.
Evan E.
DISHWASHER MAYTAG MDB4949SHZ0 Customer stated unit was not cleaning dishes. Upon inspection discovered that unit was displaying 2 error codes 4-3 (wash motor not running) and 7-1 (no heat ) Replaced sump and motor Ran test cycle Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Refrigerator temperatures and freezer temperatures are good . Within proper range . Found the handles were loose on the the freezer and refrigerator. Tested unit .tested good .
David L.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Unit was not cooling well due to compressor going off on its overload. Removed debris from around fan and cleaned condenser. Tested cooling in diagnostics. Unit developing frost pattern. Temps were in the low teens on arrival due to unit being in defrost. Tightened freezer door handle.
David L.
WASHER MAYTAG MVWX655DW0 Unit was not draining due to a blacked in the impeller housing. Moved bobby pin from pump.
Steve M.
REFRIGERATOR WHIRLPOOL GI6FARXXB07 Customer had no ice on arrival. Tested ice maker and fou d the black plug on the front of maker was loose. Cycled ice maker manually and it worked as expected. The freezer temp was -5. Adjusted to -2 the ice maker tests good. Customer to monitor.
Evan E.
WASHER MAYTAG MVWC555DW1 Customer stated unit was moving violently while in spin. Upon inspection discovered that drive hub had cracked in half causing issue. Replaced drive hub Ran test cycleRan unit on high spin for customer unit tested good; used 1 W10528947 (HUB) from stock
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated top rack was falling due to wheels coming off adjustersReplacing adjusters due to old adjusters wheels falling off causing rack to fall. Replaced adjusters Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Shaiman C.
WASHER AMANA NED4655EW1 Could not recreate any issues. Unit testing good.
Dave F.
DISHWASHER KITCHENAID KUDC10IXWH1 Replaced bottom rack wheels for falling off . Ran unit in auto diagnostics. Unit tested good .
Evan E.
WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was making noise while in spin. Upon inspection checked for error codes no codes were present. Ran test cycle. Could hear noise customer was referring to. Discovered that rotor cover bolt was loose for motor. This was causing noise. Tightened bolt Ran test cycle Unit tested good
Evan E.
MICROWAVE WHIRLPOOL WMH31017FW0 Customer stated unit was still running while door was open. Upon inspection discovered interlock switches were failing. Replaced interlock switches Ran test cycle Unit tested gold ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
Evan E.
WASHER MAYTAG MVWB865GW0 Customer stated unit was not agitating properly and was causing items to bunch up. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Customer took pictures of load while in machine to show tech items that were bunching up. Tub had little to no water inside machine.Spoke with customer about proper loading and cycle selection to ensure unit is getting proper amount of water for each load. Unit itself tested good
Evan E.
COOKTOP GE JP350B0C1BB Customer stated burner switch was loose. Upon inspection discovered that switch had come un clipped causing switch not to work correctly. Was able to reassemble switch. Ran test cycle unit tested good
Evan E.
WASHER WHIRLPOOL WTW7000DW3 Customer stated unit was filling very slowly flashing LF (long fill) error code. Checked for other codes unit was also showing f3e2 (inlet water temp) suspecting that water valve is failing. Ran test cycle Unit was not filling during fill portion of cycle. Replaced water valve Ran test cycle again Unit filled and completed cycle as it should Unit tested good
David L.
REFRIGERATOR AMANA ABB1921BRM00 Unit was leaking due to a clogged drain tube. Replaced drain tube with kit. Customer to monitor.
Steve M.
WASHER MAYTAG MHW5500FW1 Unlocked and reset the washer due to pump stuck on preventing customer from retrieving clothing.
Steve M.
REFRIGERATOR GE PTS22SHRARBS Replaced defrost heater for not going into defrost. The customer is goi g to monitor.
Dave F.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 User interface is malfunctioning. No really responding to commands and customer said that it was making random noises like it was pushing buttons. Ordering user interface W10864261 . Tighten handles on refrigerator for being loose .; rqstng P&A on 1 W10864261 (cntrl-elec)
Dave F.
REFRIGERATOR MAYTAG MFI2569VEQ1 Refrigerator not cooling . Found the compressor isn't turning on every time . Found the start device is failing . Ordering new start device WPW10197428; ordrng 1 WPW10197428 (start relay)
Steve M.
DISHWASHER WHIRLPOOL DU1030XTXS0 Removed console and adjusted latch. Also adjusted strike for door not closing. The door is working as expected.
Steve M.
WASHER MAYTAG MVWC565FW1 Found the console had had power but would not respond. Removed connections on control and reconnected. The console is now working. The washer passed all tests in diagnostics.
Steve M.
REFRIGERATOR MAYTAG MFI2269VEB Replaced ice maker for open motor. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Shaiman C.
DRYER MAYTAG MEDX655DW1 No power going to machine. Suggesting customer to call electrician.
Evan E.
RANGE WHIRLPOOL GW397LXUS06 Customer stated keypad was not working upon inspection could not select 1 2 or 7 on keypad to set timer or bake cycle. Ordering control panel also ordering cooktop knobs due to knobs being broken ; ordrng 1 W10279069 (CONTROL PANEL ) and 2 WP7733P526-60 (KNOBS)s
Shaiman C.
WASHER MAYTAG MVWC565FW1 Replaced control & calibrated. Unit testing good.
Shaiman C.
DISHWASHER KITCHENAID KDPE234GPS0 "Customer concerned with top rack sliding out once the door is opened; an issue that becomes more prevalent with a load on the rack. Leveling issue. The subfloor of the customers house is not level. However, still attempted to level machine to the best of ability. Customer agrees the issue is better than it was. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
David L.
REFRIGERATOR JENN AIR JS42PPDUDE01 Icemaker was not cycling. Replaced ice maker. Unit. Cycled Nd filled.
David L.
REFRIGERATOR WHIRLPOOL ED2FHAXST03 Ice maker was working on arrival. Customer uninterested in repairing. Sold customer a water filter.
David L.
REFRIGERATOR WHIRLPOOL WRT771REYB00 Water tube W10306393 is cracked but is discontinued. Unable to complete repair called NLS nlac10084082
David L.
DISHWASHER KITCHENAID KUDS30IXBL Unit was leaking from the door due to a clogged air gap at the bottom of the door. Cleaned air gap. The leak went away. Replaced gasket just in case. ; used 1 W10300924V (GASKET) from stock
David L.
REFRIGERATOR FRIGIDAIRE FRT15G4BW1 Food freezing in ff section. Ff door was not sealing causing the unit to run longer than normal
Steve M.
DISHWASHER KITCHENAID KDFE204ESS4 Found motor getting power but not running. Called service contract company for authorization but they were closed. Scheduled for saturday; schdld next appmnt for 5/18 SAT !
Dave F.
DRYER WHIRLPOOL WHD5090GW0 Dryer shows F1 error code . Called techline SR 7724860483 . Techline says needs new control . Quoted customer for job . Customer is going to call whirlpool.
David L.
DRYER MAYTAG MGDB766FW0 Replaced drum due to chipped paint
Dave F.
DISHWASHER KITCHENAID KDTM404ESS1 "Dishwasher control is melted and the wire harness is as well . Called techline SR 7724859105 Needs wire harness W10868082 , control W10854228 and user interface W10903798 . Transferred to safety . Talked to whirlpool. Customer would rather have a new machine then repairing unit . Whirlpool is working with customer to get a new unit ."
Evan E.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not dissolving soap or cleaning dishes. Checked for codes. Unit was displaying error code 4-3 wash motor not running. Ran test cycle unit would fill with water but never move water through cabinet. Replaced sump &m motor Ran diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Shaiman C.
WASHER WHIRLPOOL WTW5000DW2 "F0E2 upon arrival. Customer states the unit displayed a finished cycle however the tub was still halfway full with water. Tub ring is damaged from hitting the cabinet due to not being level. Auto diagnostics prove the drain pump to be functioning normally with adequate pressure. Checked drain pump for obstruction, none found. Replaced tub ring, leveled and recalibrated. Unit testing good."
Shaiman C.
WASHER WHIRLPOOL WGD5000DW3 "Replaced switch and thermostat. Unit is cycling off at 150 degrees on Ex Low & low heat, 157 degrees on med heat, 160 degrees on high heat. Unit testing good."
David L.
REFRIGERATOR GE GFSS2KEXA Unit was not cooling due to a failed start device. Tested with spare. Ordering relay; ordrng 1 WR08X10112 (combo device tsd-2)
Steve M.
WASHER WHIRLPOOL WTW5000DW1 Customer complained of water on the floor during a wash cycle. The customer was washing towels in bulky cycle. I filled washer on bulky cycle and it filled the tub i let it agitate and the washer did not leak at all. Found no error codes. recommended customer use deep water wash cycle for towels.
Dave F.
WASHER WHIRLPOOL WTW8040DW0 Washer had error codes F7E9 locked rotor and F0E3 overload . Water coming in slow . Cleaned the filters in the water valve and raised legs on unit . Tested unit in auto diagnostics. Tested good . Calibrated unit . Everything is working as expected . Customer just had a water system put in and the water pressure is extremely low which is causing long fill times .
Evan E.
DISHWASHER KITCHENAID KDTE104ESS4 Replacing sump & motor due to old sump running intermittently during cycle. Replaced sump & motor Ran diagnostic cycle Unit completed cycle as it shouldAlso ran regular wash cycle to confirm unit was functioning as it should Unit tested good
Dave F.
RANGE JENN AIR JJW2827DS01 Oven has stuck key error code . Will not go into diagnostics. Ordering new console W11236899 and both controls W11179310 .parts are covered under warranty.; ordrng 2 W11179310 (cntrl-elec)s and 1 W11236899 (console)
Shaiman C.
WASHER WHIRLPOOL WTW5550XW0 Customer concerned with the unit not starting cycles. During the first step of the cycle the unit begins sensing then starts humming. F7E1 error code. Unit tested fine in auto diagnostics. Agitation and spin intermittent in manual diagnostics. Suspected a bad shifter. Tech line agent agreed.SR: 7724861156; ordrng 1 WPW10006355 (actuator)
Shaiman C.
WASHER MAYTAG MVWX655DW0 Drain pump is running with unit off. Control and drain pump should be replaced. ; ordrng 1 WPW10581874 (pump-water)
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Replaced adjuster parts.
David L.
DRYER WHIRLPOOL WED4800XQ3 Replaced worn roller shaft.
Evan E.
DISHWASHER KITCHENAID KDTE104ESS4 Customer stated unit is still experiencing same issue. Discovered that wrong sump was installed unit is only running wash motor periodically. Distributor did not show customers model when selecting parts had to search each part manually. Ordering correct wash motor and control ; ordrng 1 W11084331 (CONTROL ) and 1 W11085683 (SUMP & MOTOR )
Evan E.
DRYER WHIRLPOOL MED8200FW1 Customer stated that unit was not powering on. Upon inspection discovered that power cord is causing issue unit is not receiving 240v allowing machine to run. Cord has already been replaced once by our company ordering replacement cord ; ordrng 2 PT400L (POWER CORD 4 WIRE )s
Evan E.
WASHER MAYTAG MHW5630HC0 Customer stated unit was not starting cycle. Upon inspection discovered that unit was not filling with water. Removed top cover to inspect valve. Discovered that molex connector at valve was unseated at cold valve. Unit was struggling to fill due to this. Reseated connector and ran diagnostic cycle. Unit completed cycle as it should. Had customer start load while in home. Unit tested good
Evan E.
WASHER MAYTAG MVWB766FW1 Replacing gear case due to gear case causing loud squeaking while in spin or agitate. Replaced gear case Ran diagnostic cycle Ran Manual spin cycle Unit tested good
Evan E.
RANGE FRIGIDAIRE FGGF3058RWA Replacing both front burner valves due to ignitors failing on both burners. Replaced valves Tested both burners Unit tested good
Evan E.
DISHWASHER KITCHENAID KUDE70FXSS3 Customer stated unit wasn’t draining. Upon inspection discovered that drain hose was clogged at disposal inlet causing unit not to drain. Cleaned inlet ran multiple test cycles Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDF520PADW7 Replacing sump and motor due to unit failing to pump water through wash arms. Replaced sump and motor Ran test cycleUnit tested good
Steve M.
COOKTOP JENN AIR JGD3430GB00 Ordring spark module for spark not shutting off. ; ordrng 1 W10859820 (harns-wire) and 1 WPW10475147 (module-spk)
Steve M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFA Found freezer thermistor reading 65 degrees and evaporator is frosted. Ordering thermistor and thrrmostat just in case. The upper ice maker has a broken thermistor. The upper ice maker is also frosted. ; rqstng P&A on 1 240597203 (sensor) and 1 243297607 (ICE MAKER) and 1 808062701 (thermostat)
Steve M.
DISHWASHER WHIRLPOOL KUDS35FXSS9 Found upper rack rails falling off ordering both rails and stops. ; rqstng P&A on 2 WPW10195622 (stop)s and 2 WPW10195623 (track)s
Steve M.
REFRIGERATOR KENMORE 106.515641 Found the start device failed and compressor would not start causing no cool. Replaced start device and the refrigerator is cooling as expected. i also cleaned the condenser coils. ; used 1 8201786 (RELAY-OVERLOAD) from stock
David L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is not cooling due to a stuck evaporator fan motor . Ordering fan motor. ; ordrng 1 WP2315549 (motor-evap)
David L.
REFRIGERATOR KITCHENAID KFCO22EVBL5 Bail arm had popped out of ice maker preventing harvest. Reseated bail arm. Atec warranty. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
David L.
REFRIGERATOR WHIRLPOOL WRF555SDHV Ordering left door ice seal and hinge due to freezing in the fresh food section.; ordrng 1 W10918166 (hinge-door) and 1 WP67003639 (closer) and 1 WPW10287601 (seal)
David L.
FREEZER AMANA AZF33X16DW Unit was not defrosting. Heater comes on in diagnostics. Ordering control and harness. ; rqstng P&A on 1 W11199205 (CONTROL) and 1 W11244436 (HARNESS)
David L.
OVEN MAYTAG MGR8800FZ0 New hinge began binding again. Reordering both hinges; ordrng 2 W11162113 (HINGE)s
David L.
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Unit is not defrosting due to a stuck compressor relay. Removed frost from the evaporator. Ordering jazz board; ordrng 1 WPW10637328 (cntrl-elec)
David L.
DISHWASHER MAYTAG MDB7749SBW0 Installed spray arm. Cleaned float. No longer leaking.
Steve M.
REFRIGERATOR MAYTAG JFC2089HTB Found the coils plugged and compressor not starting. Put a tester start device on compressor and it is working at the moment. Ordering start device and explained to customer that if it is not cooling tomorrow am that it will need a compressor. ; ordrng 1 W10613606 (start-dev)
Steve M.
DISHWASHER WHIRLPOOL KDFE104HBL0 Replaced motor for getting power but not running. The dishwasher tested good
Gary T.
DISHWASHER KITCHENAID KDPE234GPS0 "Ran diagnostics, unit is not heating, element has been changed, customer kept old element and I tested the old element, it was not a failed part and ohmed out to 12 ohms. Ordering control.; ordrng 1 W11087210 (cntrl-elec)"
Dave F.
WASHER MAYTAG MVWX655DW1 F9E1 long drain error code . Found there was a nail in the drain pump not allowing it to drain. Removed nail . Calibrated unit . Tested unit in auto diagnostics. Tested good ..
Dave F.
FREEZER WHIRLPOOL WRT311FZDW01 Freezer frosted up called tech line SR7724847636 . Control has been recently changed by another company. Freezer not defrosting . Tested fresh food and freezer thermistors . Tested good . Ran jumper to heater . Tested good . Defrosted freezer . Found the plug that the control connects to is inside refrigerator and the control can not be plugged in all the way . Took clip off wire harness control now plugs in all the way . Customer will monitor.
Dave F.
DISHWASHER MAYTAG MDB6601AWW Dishwasher needs new motor . The cost the motor is very expensive and the customer will look into buying a new dishwasher
Dave F.
DISHWASHER MAYTAG MDB7749SBM3 Dishwasher wire harness and control melted . Needs both parts . Customer is going to call whirlpool.
Gary T.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced mullion that was binding and not allowing the door to close properly. Tested okay
Dave F.
OVEN KITCHENAID KEBS107SSS04 "394 . 322 , 383, 335, 381,335, 392 . Average temp is 358 . Adjusted down -10 . Unit tested good ."
Shaiman C.
WASHER WHIRLPOOL MHW8630HW0 "Dispenser tray was not sitting right in machine. Replaced dispenser tray; however, the faceplate is still not sitting right. Faceplate should be replaced. Shipping faceplate to customer.; ordrng 1 W11167041SHIPDIRECT (SHIP DIRECT)"
Shaiman C.
WASHER MAYTAG MVWC465HW2 Customer concerned with machine making a banging noise. No error codes. No abnormal sounds or issues in auto test. Customer then insisted that with a load of clothes it will make noise. Put a load of clothes in machine and used manual test mode to fill drain and spin. No issues present. Told customer it’s normal for machine to have slight vibration during spin. Unit testing good.
Shaiman C.
DRYER MAYTAG MEDC215EW1 Installed handle. Rumbling noise was hard to detect. Customer states it happens under load. Tested with dry sheets and towels. A slight noise was present. Disassembled unit and found a piece of metal stuck between drum and front panel felt track. Removed metal. Customer monitor. If problem persists return with WPW10314173 & W10314171 x2. ; dspstn on spec-tagged invntry: 1 W10861225 HANDLE
Steve M.
REFRIGERATOR MAYTAG MFI2665XEM8 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"
Dave F.
REFRIGERATOR KITCHENAID KBFO42FTX00 Freezer door was not shutting all the way . Found some frozen food behind the back of the door no allowing it to close . Making the open door switch be on . Freezer was frosted over . Defrosted unit . Tested unit in diagnostics. Heater tested good . Unit is working as expected .; dspstn on spec-tagged invntry: 1 WP1118894 SWITCH-ROCKER 2 TERMINAL
Steve M.
WASHER MAYTAG MVWC565FW1 Found long fill error code. Found the cold water valve was restricted with debris. Removed debris. Tested washer in diagnostics and it passed all tests
Steve M.
DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced drain hose and pump for deformed connections causing very slow drain. The dishwasher tested good
Shaiman C.
WASHER WHIRLPOOL WFW95HEDW0 Customer concerned unit wouldn’t drain. Found multiple coins in drain trap. Unit testing good. If problem persists return with W10903220 & WPW10605427
David L.
REFRIGERATOR MAYTAG MRT711SMFZ00 Unit is freezing items in the fresh food section and not maintaining in the freezer. Unit only has a partial frost pattern. Ordering evaporator and drier. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Dave F.
DISHWASHER KITCHENAID KUDS03FTPA0 Dishwasher missing rinse aid cap .ordering cap WPW10077881; ordrng 1 WPW10077881 (cap)
Gary T.
DISHWASHER WHIRLPOOL GU940SCGB2 "Unit needs black ui, part is no longer available; dspstn on spec-tagged invntry: 1 675796 FUSE-THERMAL 1 8193762 FUSE , and 1 W10402110 FUSE"
Gary T.
REFRIGERATOR KENMORE 363.7928299 "Unit was checking okay when I arrived, advised customer to watch. Charged service call only."
Gary T.
RANGE FRIGIDAIRE FFGF3054TWA "Gas valve on back regulator was in off position, turned on and bake came on immediately. Checks okay."
Shaiman C.
WASHER MAYTAG MVWX655DW0 Wash plate was loose causing unit to not agitate and make a loud noise. Tightened wash plate. Unit testing good.
Dave F.
DRYER ROPER RGD4516FW0 Dryer making loud noise while running . Dryers needs new rollers . Used kit from truck 4392065 . Replaced rollers . Tension pulley and belt . Tested unit . Tested good .; used 1 4392065 (REPAIR KIT) from stock
Dave F.
RANGE KITCHENAID KGRK806PSS00 Oven cancel button not working needs new user interface. Quoted customer for repairs will look into buying a new machine . .
Steve M.
WASHER MAYTAG MHW6000AW0 The weep holes on the below were plugged with lint and debris. Removed bellow and tested the bellow is draining bran washer in diagnostic and it tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Ice was melting in the bucket due to slight frost accumulation on the freezer coil disrupting airflow to the ice room. Freezer at -3 Removed ice from freezer. Customer to monitor.
David L.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Replaced control due to no ice. Customer to monitor.
Dave F.
WASHER WHIRLPOOL WTW7300DW0 F5E3 Error code . Washer needs lid lock . Replaced lid lock from stock W10810403. Calibrated unit tested in auto diagnostics. Tested good . Cleared error codes washer needs gear case . Customer will contact whirlpool.; used 1 W10810403 (LID LOCK ASSY) from stock
Dave F.
REFRIGERATOR KITCHENAID KBFS22EWMS5 Refrigerator not draining after defrost . Replaced with new drain tube . Special Project S38253. Defrosted drain by evaporator. Tested unit . Tested good .; used 1 W10619951 (TUBE-DRAIN) from stock
Dave F.
WASHER MAYTAG MVWC415EW2 Drain pump was on when arriving . Got the pump to turn on . Checked connections to pump and reseated. Pump is now off . No error codes . Calibrated unit . Ran in auto diagnostics. Tested good . Tested unit with blankets by getting wet and spinning out . Tested good .
David L.
DISHWASHER MAYTAG MDB8959SBB2 Sr-7724831779Control board has melted and damaged the harness and keypad. Quoted for repair. Customer is going to replace.
David L.
MICROWAVE KITCHENAID KMHS120ESS7 Replaced magnetron due to unit not heating. Unit tested good after install.
Dave F.
REFRIGERATOR WHIRLPOOL KFFS20EYBL00 Replaced thermistor with new kit . Unit tested good .
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit is not dispensing wTer due to a restricted filter. Customer is going to change the filter
David L.
WASHER WHIRLPOOL WFW8540FW1 Customer was having trouble spinning out some rugs. Recommending that the customer add more items to balance out the machine. Ran diagnostics. Did not find any errors. Unit passed auto test.
Shaiman C.
DISHWASHER KITCHENAID KOSE500ESS03 Replaced control due to malfunctioning oven light relay on board. Customer monitor. Return with light assembly if problem persists. Customer requesting same tech if return visit is necessary.
Gary T.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced door with open internal wiring causing icemaker not to work.
David L.
RANGE GE DSS25KSRESS Replaced evaporator fan motor that was not running changed control to supply proper voltage to fan. Unit tested good.
Gary T.
DISHWASHER MAYTAG MDB4949SHB0 "Ran diagnostics, no error codes, advised customer to use high heat or sanitize wash, also advised customer to use rinse aid to aid in drying. Customer education."
David L.
FREEZER WHIRLPOOL WRB329DMBW00 Leveled unit for customer so that she can roll it out when she wants to .
David L.
MICROWAVE WHIRLPOOL UMV1160CS6 SR7724838870Replaced interlocks per tech line due to door error; used 1 W11244490 (INTERLOCK) from stock
Dave F.
DRYER MAYTAG MGD7100DW0 Found the dryer not heating . Tested fuses and everything. Tested good . Found no gas getting to dryer . Found the gas was turned off in the basement for the dryer . Turned on gas . Tested unit . Tested good .
Gary T.
FREEZER WHIRLPOOL WZF34X20DW01 "Power to control buck troll is dead, ordering control.; ordrng 1 W11293202 (CONTROL)"
Gary T.
REFRIGERATOR GE PTS22SHRARBS "Unit needs defrost coil. Ordering defrost coil, quoted 104.65 labor.; ordrng 1 WR51X10038 (heater def asm)"
Shaiman C.
WASHER MAYTAG MVWC565FW1 Unit will not power on. 120V at plug. Power indicator light on control board is not illuminating. Control is defective. Replacing control.; ordrng 1 W11162438 (CONTROL)
Dave F.
DISHWASHER KITCHENAID KDTE234GBS0 Dispenser door spring failed . Ordering new dispenser W10861000.; ordrng 1 W10861000 (detergent dispenser)
Steve M.
RANGE AMANA AGR6603SFS1 Replaced burner head for delayed lighting. Same result. Ordering valve and orifice holder. ; ordrng 1 W11157537 (ORIFICE HOLDER) and 1 WPW10279615 (valve-brnr)