Local Reviews
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Gary T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 INSTALLED EVAP FAN MOTOR FOR NO COOL IN FF SECTION FAN WAS NOT RUNNING. UNIT TEST GOOD
Gary T.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 REPAIRED LEAKING CONNECTION AND FACTORY UNION OF HIGH SIDE OF CONDENSOR COIL AND RECHARGED SYSTEM. CUSTOMER TO MONITOR.
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 REPLACED WATER VALVE FOR NOT SENDING WATER TO ICEMAKER. TESTED AND CHECKS OK
Gary T.
WASHER WHIRLPOOL CAE2795FQ0 REPLACED CRACKED ADAPTER THAT WAS CAUSING WATER TO LEAK.
Evan E.
WASHER WHIRLPOOL WFW9400SU01 Customer stated unit was leaking from underneath front door of machine. Removed lower panel to inspect drain pump. Drain pump & filter are clear of debris. Inspected bellow no rips in bellow and bellow is properly attached Ran test cycle Unit ran through cycle as it should. No leaks Ran quick wash Cannot replicate issue.Suspecting drain line may have been frozen causing water to back up through pipe.Unit tested good otherwise; dspstn on spec-tagged invntry: 1 TJ725RBFFP HOSE 5' (2)
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was leaking water and door bellow had come unseated. Upon inspection discovered spring that holds bellow in place has come unseated causing bellow not to stay in place. Reinstalled spring Ran test cycle Unit tested good
Evan E.
RANGE KENMORE 790.943213 Customer stated unit was not heating and last time they attempted to use unit while preheating it tripped breaker.Checked elements for continuity both tested good Confirmed unit was receiving 240v Ran test bake cycleControl board is failing to send power to elementsBoard is failing Quote for repair:Control : (316207511) $200.00Overlay :(316220805) $40.00Labor : $74.90S&H : $11.11Total for repair : $ 326.01Customer has already paid service call fee. Does not want to proceed with repair at this time .Collected s/c fee
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit would not stop filling with water. Upon arrival water was shut off to unit. Turned on water unit instantly started filling. Cold valve solenoid is stuck open.Replaced water valve Reattached hoses Ran test cycle Valve now actuating correctly Unit tested good
David L.
REFRIGERATOR MAYTAG MFI2570FEZ01 "Ice was jammed in the ice maker, restricting the production of ice. Removed obstructions. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
David L.
WASHER MAYTAG MAT10PDAAL "Checked hoses, ran unit through diagnostics cycle twice. Could not re-create a leak at this time. Unit testing good."
David L.
FREEZER MAYTAG MQF1656TEW02 Unit is too cooling due to an open fan motor. 120vac to motor. Quoted for evaporator fan motor. Customer will contact us with a decision. Total is 364.09; rqstng P&A on 1 WPW10236142 (motor-evap)
David L.
RANGE HOTPOINT RB757GH5CC "Checked for power at the range receptacle. No power present. Switch must be replaced. Quoted landlord over the phone, declined repair. Landlord then hung up the phone when trying to collect service call. Quote $291.16. Customer owes $97.15 for service call.; dspstn on spec-tagged invntry: 1 330031 RECEPTACLE"
Dave F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Led module inside the freezer failed and wasn't working causing the lights inside the fresh food section to not work as well . Replaced led module W11126053 . Tested refrigerator lights tested good .
Dave F.
DRYER MAYTAG MED6000XG0 "Dryer making squeaking noises . Replaced rollers and idler pulley . Repair kit didn't come with idler pulley like it should have . Used truck stock . 279640 pulley . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
Dave F.
RANGE MAYTAG MGT8885XS01 Burner knob not turning. Ordering wire harness WPW10204718 and burner valve WPW10206287.; ordrng 1 WPW10204718 (harns-wire) and 1 WPW10206287 (valve-brnr)
Evan E.
DISHWASHER WHIRLPOOL KUDS30IXBL6 Customer stated unit's top rack was falling.Upon inspection discovered wheel assemblies on cabinet walls were missing wheels causing track to come out of place. Also discovered that adjusters had broken and rack would not stay elevated Replaced wheels Replaced adjusters Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 4 WPW10505748 WHEEL
Dave F.
DISHWASHER KITCHENAID KDTE254ESS2 Replaced dispenser due to door for soap catching and not opening . Tested dispenser in auto diagnostics. Tested good .
Evan E.
WASHER MAYTAG MHW6000XW2 Customer stated unit was not draining. Upon inspection discovered drain pump filter was clogged with debris causing unit not to drain. Cleared filterRan test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was producing clicking noise during cycle.Checked for codes No codes present Ran test cycle Cold hear noise customer was referring too.Inspected underneath machine Discovered cam nut had become loose causing clicking sound.Tightened nut Ran rest cycle Unit tested good Also went over usage and care for machine with customer.
Dave F.
DRYER WHIRLPOOL WED4815EW1 "Dryer not heating . . Tested thermal fuse . Tested good . Tested high limit thermistor and tested thermostat and cut off . Tested bad . Ordering CUTOFF-TML 279816, THRMST-FIX WP3977767 , THRMST-FIX WP3387134. . ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced both doors for cosmetic damage on arrival. The refrigerator tested good.
David L.
REFRIGERATOR KITCHENAID KRSF505ESS01 Checked operation of icemaker. Customer was concerned because they could not see the bail arm. Unit testing good. Went over use and care with the customer
Steve M.
DRYER WHIRLPOOL WGD5000DW3 Replaced buzzer for no signal at end of cycle. The dryer tested good.
Steve M.
WASHER MAYTAG MVWC416FW1 Replaced cap and actuator for washer not completing cycles and burning smell. Calibrated washer and it tested good.
Steve M.
DISHWASHER KITCHENAID KUDD03DTSS3 Found top drawer I failed again. Ordering up under appliance tec warranty. ; ordrng 1 WPW10117977 (panel-cntl)
Evan E.
WASHER MAYTAG MVWB880BW0 Replacing water valve due to unit overfilling detergent cups causing unit to leak.Replaced valve Ran test cycle Unit tested good Replacing suspension due to unit basket hitting ground while full of clothes.Replaced suspension Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced icemaker due to unit not making ice. Unit tested good. Lowes dispatch# slom2xbg9r-1.
David L.
WASHER MAYTAG MVWC415EW2 "Replaced cam, actuator, and gearcase. Unit testing good.; used 1 W10721967 (CAM) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL GI6SARXXF00 Found frost and ice near front of freezer around light and bottom along gasket. Found fan is not pushing air very well ordering fan and gasket. ; ordrng 1 WPW10276647 (motor-evap) and 1 WPW10714545 (gasket-fip)
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced freezer evaporator and filter dryer. Unit testing good.
Steve M.
WASHER WHIRLPOOL WTW4616FW2 Found the water lines were hooked up backwards and there is no water coming to hot water side. Showed customer the hot water hose has no water.
Steve M.
DISHWASHER WHIRLPOOL MDB8959AWW3 Replaced water valve for leaking. The dishwasher tested good.
Dave F.
WASHER AMANA NTW4516FW2 "Sweater had gotten stuck in between agitator . Customer had removed prior to visit . Washer wouldn't agitate . Found the cam was grounded down and the actuator was very loud and not working right . Replaced the cam with truck stock W10721967 and actuator W10913953 . Calibrated washer and tested in auto diagnostics. Tested good .; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Dave F.
RANGE KITCHENAID KSGG700EBS1 Touch pad on range number 6 and 9 not working . Replaced console and tested unit . Tested good .
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Unit was not cooling due to control not energizing the defrost cycle. Cleared frost from evaporator and replaced the control. Customer to monitor.; used 1 WPW10503278 (ADC - JAZZ) from stock
David L.
DISHWASHER KITCHENAID KUDE60FXSS0 Found loose connection on keypad preventing the customer from making selections and starting the dishwasher. Reconnected the keypad and tested. ; dspstn on spec-tagged invntry: 1 675796 FUSE-THERMAL and 1 8193762 FUSE
David L.
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Unit is not defrosting. Bi metal open in diagnostics. Reconnected connector in freezer. Bi metal now testing closed. Defrosted coil suspecting loose connection. Customer to monitor
David L.
WASHER MAYTAG MVWC6ESWW1 Timer is not making correct selections. Quoted for timer. Customer is going
David L.
REFRIGERATOR GE GYE22HSKBSS "Water is splashing out of ice maker when the door opens. Resulting in a build up of ice in the bin. Ice mold isn't over filling, water valve is working and fill tube looks good."
David L.
RANGE WHIRLPOOL WFG525S0HZ1 Replaced broken door parts. Replaced bent manifold. Unit testing good.
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fridge still slowly making ice. Full ice bin upon arrival. E5 ice maker code. Sr: 7724130269
David L.
MICROWAVE WHIRLPOOL WMH31017FS0 "Replaced control unit, problem still present. Discovered a melted connection on filter board.; ordrng 1 W10422269 (FILTER BOARD), used 1 W11244490 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
David L.
WASHER MAYTAG MVWB835DW0 Unit was not completing cycles. Found power loss code in diagnostics. Reconnected control connections. Unit tested good.
Gary T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced leaking water inlet valve
David L.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Warm temp in freezer & no ice.S71233; ordrng 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)
Gary T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Repaired vibrating condenser coils.
David L.
REFRIGERATOR KITCHENAID KRMF706EBS01 All the the led lights are out. Ordering led driver; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 2 W11085027 (switch)s and 1 WPW10675033 (cntrl-elec)
Gary T.
WASHER WHIRLPOOL WTW5000DW1 Replaced control that was intermittently cutting out
Gary T.
WASHER MAYTAG MVWB865GW0 "Remove pillow case and replace cracked tub ring, ordering tub ring.; ordrng 1 W11161993 (TUB RING)"
Gary T.
DISHWASHER WHIRLPOOL WDF760SADW2 "Unit needs sump assy, custommer declined repair."
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced doors that had corrosion damage.reordering lh ff door that had a dent.; ordrng 1 LW10557493 (dor-fip)
Gary T.
REFRIGERATOR MAYTAG MRT519SZDH00 "Unit has a weak compressor and needs to be replaced, ordering compressor.; ordrng 1 WPW10507886 (compressor)"
David L.
DRYER WHIRLPOOL LE6150XSW0 Basement had significant standing water. Unable to enter to diagnose. Customer will call to reschedule
David L.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Called techline. Sr: 7724133389 tech line recommending placing deli drawer directly above crisper to avoid freezing. Thermistors are testing good . Temps are at 35 in the FF section. Did not find a failure at this time.
Evan E.
OVEN GE JK955B0F4BB Customer stated that lower oven is locking itself when both ovens are running at 400 degrees or higher. Suspecting that temp sensor is failing to communicate temp of lower oven to control board causing unit to think it's in self clean there fore locking lower door.Replaced temp sensor Ran test cycle to confirm temp sensor was functioning correctly.Unit tested good
Gary T.
WASHER MAYTAG MHW3505FW1 "Unit needs a control, will not run and drain communication error code. Quoted 134 labor. Unit is stacked in closet.; ordrng 1 W11201284 (CONTROL)"
Evan E.
WASHER WHIRLPOOL WFW75HEFW Customer stated unit was leaking from bottom of door. Upon inspection discovered spring for bellow had come unseated and bellow was not sealing correctly on bottom of door causing unit to leak. Reseated spring Ran test cycle Checked for error codes No codes present Unit tested good
Evan E.
WASHER WHIRLPOOL WTW5840BW0 Customer stated unit was producing noise while In drain /spin portion of cycle.Checked for error codes No codes present Ran test cycle Could hear noise customer was referring to during cycle.Inspected underneath machine .Discovered nut that holds cam in place has come loose and cam is rubbing on belt guard. Tightened nut Ran test Cycle again. Unit tested good
Evan E.
WASHER WHIRLPOOL WTW4955HW0 Customer stated unit was not powering on or accepting commands.Upon inspection discovered led verification light on control board was off unit was receiving 120v but not powering up. Control board is failing Replaced control boardRan test cycle Unit tested good
Gary T.
DRYER MAYTAG MEDX655DW1 "Replaced thermal fuse, Dryer venting is plugged, advised customer to have building maintenance crew clean venting. ; used 1 WP3392519 (FUSE-THERMAL) from stock"
Dave F.
DRYER MAYTAG MGDB766FW0 Customer instruct on how to use the buttons on the dryer . made sure the dryer was working correctly and that all the buttons on the user interface were responding. Tested unit tested good .
Dave F.
MICROWAVE WHIRLPOOL WMH31017HZ2 "Replaced fuse WPM0805101 and interlock system W11244494 from stock . Due to no operation and light flickering . ; used 1 W11244494 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
Evan E.
WASHER ROPER RTW4440XQ0 Customer stated unit is producing banging noise while cycles are changing. Suspecting noise is brake clutch failing to stop basket from spinning. Ordering brake clutch; ordrng 1 388952 (CLUTCH & BRAKE)
Steve M.
WASHER WHIRLPOOL WFW75HEFW0 "Replaced stator,rotor and bolts for loud operation during spin and agitate. The washer tested good."
Steve M.
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Replaced both water valves, control and ice maker for buzzing water valve and no ice production. Tested in diagnostics and the water is working as expected."
Steve M.
COOKTOP MAYTAG MER8700DS0 Found right front infinite switch is failing. The burner turns on but low heat until you push on switch knob. Replaced switch and the range tested good.
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found fan getting power but not running. Ordering fan. ; rqstng P&A on 1 W11024089 (motor-evap)
Steve M.
DISHWASHER MAYTAG MDB7949SDM2 "Removed dispenser cover, put gasket back in and reinstalled. The dispenser tested good. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Steve M.
OVEN-MW COMBO KITCHENAID KEMC378KSS01 "Found fuse on back of unit was open, preventing heat for bake or broil. Replaced fuse and oven is heating. Found fan was getting power but not running. Replaced blower."
Steve M.
OVEN WHIRLPOOL WFG540H0ES1 The hinges were clicking and not pulling door closed. replaced hinges. The door tested good. Found a blemish in the cooktop finish next to the front left burner. Raised paint/finish. Ordering cooktop. ; ordrng 1 W10457321 (cooktop)
Dave F.
OVEN WHIRLPOOL WFG320M0BB2 F1 error code . Range needs new control . Replaced control . Tested unit tested good .
Dave F.
MICROWAVE WHIRLPOOL WMH31017FB0 "Microwave not turning on . Replaced fuse WPM0805101 and interlock for door switch failing and popping fuse . Used stock interlock W11244494.; used 1 W11244494 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
Evan E.
DRYER WHIRLPOOL LGR7646EQ2 Customer stated unit was not drying clothes. Upon inspection discovered thermal fuse had blown causing ignitor not to receive power.Replaced thermal fuse Ran test cycle Unit tested good ; used 1 3392519 (
Dave F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Icemaker not making ice called techline SR 7724134712 . Walked through diagnostics. Tested ice maker tested good . Everything is working . But isn't getting water. Ran test mode for water no water coming in . As I had the door open and refrigerator was off . Ran the fill test again and heard water flowing into ice tray . Fill tube frozen in the door . Turn freezer down one notch one under recommended . Customer will monitor. Refrigerator may need new left hand door .
Evan E.
OVEN WHIRLPOOL SF262LXSQ0 Replacing bake burner due to old burner not recieving proper airflow causing unit not to light flame intermittently.Replaced bake burner Ran multiple test cyclesUnit lit as it should each time Unit tested good
Steve M.
REFRIGERATOR AMANA ART104TFDW00 Found control was in off position. Turned on refrigerator tested good.
Gary T.
WASHER AMANA NTW4605EW0 Replace drain pump and control that were not draining the washer. Throwing error codes long drain or slow drain.
Evan E.
DISHWASHER KITCHENAID KDTM404ESS3 Customer stated unit was producing whistling at beginning of cycle. Checked for error codes no codes present. Ran test cycle. Could hear whistling customer was referring to while unit was filling at beginning of cycleHigh pitch sound is coming from water valve when it is actuating. Ordering water valve; ordrng 1 W10872255 (valve)
Dave F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Ice build up on evaporator fan in refrigerator causing the refrigerator to become warm . The fan was trying to turn but could not . Defrosted evaporator . Tested refrigerator tested good .
Dave F.
DISPOSER KITCHENAID KCDS075T2 Replaced disposal . Tested unit for leaks no leaks . Tested good .
Dave F.
DRYER WHIRLPOOL WED9750WW0 Dryer squeaking during operation. Replaced tensioner pulley . Tested dryer . Tested good .; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER
Dave F.
RANGE JENN AIR JGRP436WP02 Oven giving message this product is experiencing a problem and can no longer be used . Found error code F1 E1 oven appliance manager .tested unit and ran up to 550. Customer states the unit would turn off at high temperatures. Could not replicate issues . Called techline SR 7724123043 . Techline suggested if problem persists order user interface WPW10464535 and control WPW10145531.
Dave F.
REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evaporator section is frosted over . We have been out here multiple times for this . Called techline SR 7724124721 tech had no more suggestions on what we could change and was documenting that the unit is un repairable . Defrosted unit so the customer will have cooling in there refrigerator.
Dave F.
MICROWAVE MAYTAG MMV1174FZ2 Door latch not working correctly . The door is not able to shut all the because the frame on the microwave is bowed between the interlocks causing the door not to fully engage causing and the microwave to shut off. Tried to bend the frame back tested unit tested good . Called techline SR 7723829123 . Techline suggested if problem persists that the unit is un repairable
David L.
WASHER MAYTAG MVWB766FW0 Found unit with unbalanced load. Rotor was not tight. Tightened rotor bolt and re calibrated. Customer to monitor.
David L.
REFRIGERATOR MAYTAG MFF2258VEM10 "Bad relay in control board causing improper defrost cycle. Replaced jazz board, unit testing good. ; used 1 WPW10503278 (ADC - JAZZ) from stock"
David L.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced missing part. Unit testing good.
David L.
WASHER MAYTAG MHWC7500YW0 Tightened nut on rear drive assembly. Unit testing good.
David L.
REFRIGERATOR KITCHENAID KRFC704FPS00 Replaced open ice maker fill tube heater. Customer to monitor ice.
Dave F.
WARMING DRAWER JENN AIR JWD3030EP00 Bearings falling out to sliders on warming drawer Replaced sliders .tested unit tested good .
Gary T.
RANGE KITCHENAID KSGB900ESS2 Replaced warped oven bottom that was banging during preheat.
Gary T.
MICROWAVE MAYTAG MMV4206FZ0 Replaced intrlock assy causing unit not to run.; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Gary T.
WASHER MAYTAG MVWC200BW0 Replaced lid switch that wasn't latching.; used 1 W10404050 (SWITCH-LID) from stock
Gary T.
WASHER WHIRLPOOL WTW7500GW2 Replaced broken suspension on wash tub.
Gary T.
WASHER WHIRLPOOL WTW8540BW1 Tightened loose rotor bolt causing unit to throw error codes.
Evan E.
DISHWASHER WHIRLPOOL GU2400XTPT3 Customer was still experiencing issue with selecting commands user interface keys were not acknowledging selection. UI is failing. Replaced UI Ran test cycle Unit tested good
Steve M.
WASHER MAYTAG MVWC565FW1 Found actuator shorted taking power from control. Replaced actuator and the washer tested good ; used 1 W10913953 (ACTUATOR) from stock
Steve M.
DRYER MAYTAG MEDB835DW4 Replaced user interface for erratic operation and not able to select certain cycles. The dryer tested good
Steve M.
WASHER MAYTAG MVWX655DW0 Replaced hub and wash plate for washplate spinning out of sync with basket. The washer tested good.
Steve M.
DISHWASHER MAYTAG MDB4949SDZ0 Found F7E1 heater circuit error. Tested the dishwasher in diagnostic and all the functions worked as expected. Since the heater is heating I am concerned that the motor is stalling. Customer is going to monitor.
Steve M.
MICROWAVE WHIRLPOOL WMH31017HZ0 Replaced diode for shorted diode that was causing u it to buzz and not heat. The microwave tested good.
Steve M.
DISHWASHER WHIRLPOOL WDT720PADM Replaced manifold and reattached spray arm. The fasteners on top of dishwasher are stick on pads that fail causing unit to tip when door is opened. Glued the pads
Steve M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced adjusters and stops for top rack falling. Added missing screws to kickplate. The dishwasher tested good.
Evan E.
WASHER MAYTAG MVWB765FW1 Customer stated unit was producing loud noise while in spin. Upon inspection discovered bearing in gearcase was failing unit was producing howling noise while in spin.Replaced gear caseCalibrated unit Ran test cycle Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Suspecting a leak in the freezer evaporator. Called tech line.SR: 7724119166; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s and 1 WPW10608485 (evaporator)
David L.
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced inlet valve due to water dripping through ice maker fill tube. Removed chunk of ice from end of fill tube. Customer monitor.
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found the defrost drain was plugged causing ice accumulation on freezer floor. Removed ice and removed drain. Cleared abs ruction in drain and the refrigerator tested good.
Evan E.
DISHWASHER GE GLDA696MSS Installed new strike due to unit not shutting. Advised customer that there is also issue with ui. Area that latch mounts to on UI has stripped causing screws not to stay in place.Was able to get unit to function with existing UI If issue is to persist tech is recommending replacement of UI Unit tested good otherwsie
Evan E.
WASHER WHIRLPOOL WTW4616FW1 Customer stated unit was not spinning out correctly. Upon inspection discovered capacitor was unplugged causing motor not to receive power. Reseated connection at capacitor Checked for error codes unit was displaying f7e1 basket speed fault Cleared code Ran test cycle Unit tested good
David L.
DISHWASHER KENMORE 665.1389K801 Replaced cracked heating element. Unit testing good.
David L.
RANGE WHIRLPOOL WEG750H0HV Right rear igniter is broken. Replacing part.; ordrng 1 W11122547 (holder-orf) and 1 WPW10324262 (igntr-oven)
Steve M.
OVEN FRIGIDAIRE PLEB30T8CCB Replaced main control with transformer for upper oven not heating bake element. The oven tested good.
Gary T.
WASHER WHIRLPOOL WTW4955HW1 Replaced control that had power but was not excepting commands.
David L.
WASHER MAYTAG MVWC416FW Preordered parts; ordrng 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11158831 (CAP)
David L.
OVEN WHIRLPOOL RBS305PDB8 "Unit is over heating due to a failing control relay. Quoted for control. Customer will contact us if they want to proceed with the repair. ; ordrng 1 8186024 (microcomputer), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3'"
Evan E.
OVEN MAYTAG MER8680BS Customer stated unit was not heating.Upon inspection discovered lower bake element tested open unit needs element.Quoted customer for repair W10779716 element $60.00Labor : $ 74.90S&H: $11.11S/c fee 89.95Tax: $19.00Total: $ 315.86Customer does not want to proceed due to code of repair .Collecting service call fee
Gary T.
REFRIGERATOR GE GTH17DBDDRWW Installed customer supplied refrigerator gasket
David L.
REFRIGERATOR GE GSH22JFXABB Unit is not dispensing ice. Solenoid and auger motor is water damaged. Customer agreeing to just replace the solenoid at this time. Ordering solenoid.; ordrng 1 WR62X23154 (kit srv solenoid cub)
Gary T.
WASHER WHIRLPOOL WTW4955HW1 "Unit is dead, power to control but will not come on.ordering control; ordrng 1 W11256105 (CONTROL.)"
Gary T.
WASHER WHIRLPOOL CAE2795FQ0 "Miscommunications between who the customer spoke with and parts orders, reordering correct part for tub that was cracked.; ordrng 1 W11222084 (TUB RIM)"
Evan E.
WASHER MAYTAG MVWB880BW0 Customer stated unit was leaking water. Ran test cycle Unit is leaking from dispenser cup due to log valve overfilling cup causing water to pour down front.Also ordering suspension due to basket sagging.; ordrng 1 W10440786 (suspension) and 1 W10853723 (valve)
Steve M.
RANGE WHIRLPOOL WFE510S0HW0 "Control s blank. No light on when opening door. The cooktop works. Customer complained of spark and puff of smoke by control when it died. Found a circuit that was broken on control Next to transformer, but no black marks from a spark. Could be internal. 120 volts is coming into control but not coming out of it. ; ordrng 1 W11317860 (CONTROL)"
Evan E.
OVEN WHIRLPOOL SF262LXSQ0 "Customer stated burner would not always stay lit and sometimes would never light .Referring to service pointer 8190618Ordering updated burner to correct airflow issues causing units flame to not stay lit or never light.$74.90 labor due at time of repair. ; ordrng 1 8190618 (burner,bake)"
Dave F.
DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher dispenser not opening . Tested in auto diagnostics. Did not open . . Door is catching and not opening .Ordering new dispenser W10861000; rqstng P&A on 1 W10861000 (detergent dispenser)
Steve M.
DISHWASHER WHIRLPOOL MDB8959AWW3 Found water valve cracked causing unit to leak. Ordering valve; rqstng P&A on 1 W10648041 (valve-inlt)
Steve M.
WASHER WHIRLPOOL WTW8000BW0 The washer has a loud bearing preventing wash. Quoted customer 373.27 for total repair. ; rqstng P&A on 1 W10435302 (bearing)
Steve M.
DRYER WHIRLPOOL WGD5000DW3 Replaced push to start switch for not signaling end of cycle. Replaced timer for intermittent wrinkle shield operation. ; ordrng 1 WP694419 (buzzer-adj)
Gary T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fridge evap is loud, no ice buildup, ordering fan, ordering door latch, latch is not closing correctly.; ordrng 1 W11087438 (motor-evap) and 1 W11212164 (DOOR LOCK)"
Gary T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Unit needs an evap fan, ordering part, freezer shelves are jammed in and cannot be removed, ordering shelves incase there is damage to shelves during removal, coming back before shelves arrive to do repair so the customer has a fridge.; ordrng 1 W11194631 (SHELF) and 1 W11194634 (SHELF) and 1 WP2315549 (motor-evap)"
Evan E.
DRYER AMANA NED4655EW1 Customer not available. Rescheduling for tomorrow 02/07/19; schdld next appmnt for 2/7 THU 8-11
Dave F.
DRYER MAYTAG MED6000XG0 Dryer needs new tension pulley and rollers . Ordering kit 4392067 .; ordrng 1 4392067 (dryer repair kit)
David L.
WASHER MAYTAG MVWC415EW2 "Loud noise during spin & shifter fault error code. Gear case & actuator must be replaced.; ordrng 1 W10913953 (actuator) and 1 W11035747 (gearcase), dspstn on spec-tagged invntry: 1 WPW10661045 PUMP"
Evan E.
WASHER AMANA NTW4516FW2 Customer stated unit had shut off after cycle was finished and lid would not unlock. Upon inspection discovered control was not accepting commands. Led verification light was off.Confirmed unit was receiving 120v Control is failing.Replaced control Ran test cycle Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated unit as not draining correctly. Water as left in tub at end of cycle.Checked for error codes No code presentDiscovered that check valve in drain hose was sticking causing unit not to drain correctly.Was able to free valve manually Ran multiple test cycle to confirm function of pump Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP
Evan E.
RANGE MAYTAG MGR8880AS1 Replacing burner with new burner kit W10700720.Replaced burner and ignition harness Ran multiple test bake cycles Unit tested good
Evan E.
DRYER MAYTAG MGDB835DW4 Installing new door strike due to old strike being bent causing unit not to shut properly.Installed strike Tested door for customer Unit tested good
Dave F.
DRYER MAYTAG MED7100DW0 Dryer making loud squeaking and thumping . Replaced rollers and tension pulley with stock repair kit . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock
Steve M.
WASHER WHIRLPOOL MVWX655DW0 Customer complaining of wet clothes at the end of the cycle. No error codes. Tested washer and it worked as expected. The drain line had a lint screen on it that was plugged. Removed lint screen due to restricted drain line. Tested washer with clothes in it and they came out nearly dry.
Gary T.
DISHWASHER MAYTAG MDB8959SFZ4 Reconnected power wire to element causing no heat.
Gary T.
50#IM 18" FS KITCHENAID KUIC18PNXS2 Replaced noisey drain pump and watervalve that wasn't sending water to the ice maker.
Gary T.
WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.
Steve M.
DRYER WHIRLPOOL GGW9250PW3 On initial inspection the igniter turned but no gas. Replaced gas coils and tested. The dryer started heating and cycling on and off properly. ; used 1 279834 (COIL KIT) from stock
David L.
OVEN AMANA ACF3335AB Oven was not lighting due to an open ignitor. Replaced ignitor and tested.Owner was not home for signature; used 1 12400035 (IGNITOR) from stock
David L.
DRYER GE DBXR463EG0WW Replaced console and knob. Unit testing good.
David L.
REFRIGERATOR WHIRLPOOL WRT106TFDT01 Replaced evaporator and filter dryer. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Evan E.
WASHER FRIGIDAIRE ATF6700FS1 Customer stated unit would not spin. Checked for error codes. Unit was displaying E41 error code ( control thinks door switch is open) Attempted to run test #6 on tech sheet actuating drain pump and basket to spin. Basket would not spin Cleared error codes Attempted to run test 6 again Unit is now spinning as it should. Could not get unit to fail once code was cleared unit was functioning as it should. Spoke with customer about issue. If issue is to arise again tech suggesting replacement of door lock assembly part # 131763256Unit tested good otherwise
David L.
RANGE WHIRLPOOL WFG505M0BS0 Customer experiencing inconsistent temps. Unit tested good at time of service. Hard wired oven sensor and calibrated.
David L.
WASHER MAYTAG MVWB835DW3 Found valve packing on hot water shut off dripping onto the supply hose. Recommending that the customer have it replaced. Left hot water shut off after testing valves and drain.
Gary T.
REFRIGERATOR FRIGIDAIRE FFHB2740PS1 Replaced user interface no charge and swapped out power board to be returned as defective. Per JM
David L.
DISHWASHER WHIRLPOOL WDT910SAYH1 Replaced sump motor due to bad seal. Unit testing good.
Dave F.
RANGE WHIRLPOOL WFG525S0HV0 Range had little bit of gas smell when using the bake cycle .Tighten the fittings to the back of the gas regulator. Checked for leaks . No leaks tested oven .tested good . Called techline to document service call SR 7724111594 .
Dave F.
RANGE WHIRLPOOL WFG525S0HV0 Range had gas smell coming from it . Found there was a gas leak between the regulator and pipe . Removed pipe . Cleaned and added pipe dope . Tested unit for leaks . Found no leaks . Tested good .
Dave F.
WASHER WHIRLPOOL WFW9500TC01 Customer meant cancel call
Steve M.
WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good
Gary T.
WASHER MAYTAG MVWX655DW1 "Water line was frozen, unit is working now, changes service call only"
Steve M.
RANGE WHIRLPOOL WFE505W0HB0 Found no power to oven. l2 side has no power but l1 side of block has 120. The customer is going to seek an electrician.
Dave F.
WASHER MAYTAG MVWC565FW0 No water to washer . Found that the pipes were frozen . Defrosted pipes . Water is now flowing into washer . Tested good
Evan E.
WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit would not spin and was producing grinding noise. Upon inspection discovered motor coupler had broken on transmission side causing unit not to spin or drain. Replaced motor coupler Ran test cycle Unit tested good ; used 1 285753A (COUPLING) from stock
Gary T.
WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.
Steve M.
WASHER WHIRLPOOL WTW7500GW0 "Sr#7724112782 called manufacturer tech line for white residue on clothes. The want 2 tablespoons of soap. Dilute fabric softener. Cycle selections, loading and detergent amount is key. Added customers afresh and cleaned washer. Recommend to wash another cycle with no clothes and no soap after clean cycle. Customer refused to pay since there was no functional repair."
Dave F.
WASHER MAYTAG MVWC465HW2 Gearcase leaking oil . Replaced gearcase . Calibrated and ran in auto diagnostics. Washer tested good .
Steve M.
DISHWASHER WHIRLPOOL ADB1400AGS1 Customer complained of a leak from door of dishwasher. Found water damage to cabinets near dishwasher. Took pics. The dishwasher did not leak for me during testing. Replaced door gasket to be thorough. ; used 1 W10300924V (GASKET) from stock
Gary T.
HOOD VENT KITCHENAID KXU2830YSS0 "Received wrong part, doing parts research per call to whirlpool, Reordering parts when we find out more information. Called customer and left a message; schdld next appmnt for 2/14 THU !"
Gary T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer is not available this week and asked me to set up a call for next week.; schdld next appmnt for 2/12 TUE !
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Replacing water valve due to units original valve cracking at solenoid on hot water side.Replaced valve Test valve manually Ran test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Replacing ACU and wiring harness due to unit running cycle then displaying error code.Replaced harness Replaced ACU Ran full normal cycle while in store Unit progressed through cycle as it should and finished cycle Checked for codes No codes present Unit tested good
Evan E.
MICROWAVE GE JVM1660BB005 Customer stated unit was not heating .Upon inspection discovered magnetron was failing checked thermal fuse. Fuse tested goodQuoted customer to replace magnetron WB27X10017 (magnetron) $230.00Labor :$74.90S/c fee : $89.95S&H : $ 11.11Total : $405.86Customer does not want to proceed at this time due to cost of repair.Collecting service call fee
Gary T.
MICROWAVE WHIRLPOOL WMH73521CS4 "Replaced open fuses, warped interlocks and fused interlock switches. Causing microwave to blow fuses and trip breaker."
Gary T.
DISHWASHER KENMORE 665.160344 Customer is buying a new unit.; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP
Gary T.
REFRIGERATOR WHIRLPOOL WRS315SDHW Unit was a samsung wrongly marked in.
Gary T.
WASHER MAYTAG MVWB765FW3 "Ran diagnostics, no hot water, repaired hot watervalve inlet connector."
Gary T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Repaired jammed ice door paddle not allowing ice to come out.
Gary T.
OVEN JENN AIR JJW2830WB00 Replaced upper blower that was running under speed and causing an error code.
Dave F.
WASHER MAYTAG MVWC565FW0 Replaced user interface panel due to no start button . Calibrated and Tested unit tested good .
Dave F.
RANGE KITCHENAID KGCT305XW2 Replaced ignitor switches due to staying on . Tested unit . Tested good .
Dave F.
DISHWASHER KITCHENAID KDTM404EBS1 Dishwasher dispenser not opening . Tested in auto diagnostics dispenser dint work . Called new leaf Auth code NLAC10076837 . Replaced dispenser tested unit in auto diagnostics. Tested good . ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
David L.
WASHER MAYTAG MAT10PDAAL Transmission ceased causing belts to break. Replaced transmission and belts. Unit testing good. ; ordrng 1 12112425 (belt set-maytag)
Dave F.
REFRIGERATOR GE GSH22JFXABB Replaced icemaker due to no operation. Refrigerator called for water . Tested unit tested good .
David L.
REFRIGERATOR KITCHENAID KRMF606ESS01 Unit is not making ice intermittently. Found open vent thermistor located in the ice box. Ordering thermistor. Also ordering the control.; ordrng 1 W10646867 (vent) and 1 WPW10675033 (cntrl-elec)
David L.
COMPACTOR BOSCH JGCHYVHIJ Picked up part
David L.
WASHER AMANA NFW7300WW00 Customer no longer wanted service.
David L.
DRYER MAYTAG MED5500FC Replaced top and side due to cosmetic damage. Charlotte supplied parts.
Steve M.
WASHER MAYTAG MVWX655DW0 Found washplate is stripped. Ordering hub and wash plate; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
David L.
REFRIGERATOR KITCHENAID KFXS25RYMS4 The ice maker is not longer energizing the water valve. Replaced ice maker. Unit cycled and filled
Dave F.
RANGE WHIRLPOOL WFG525S0HV Rescheduled appointment ; schdld next appmnt for 2/6 WED !
David L.
RANGE KITCHENAID KGRS303BSS1 "Replaced bake igniter, burner and harness due to intermittent temperature loss. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
David L.
WASHER WHIRLPOOL WFW75HEFW0 Replaced torn bellows due to leak.
Steve M.
MICROWAVE WHIRLPOOL WMH31017HZ0 Found diode is shorted and unit only pulling 5 amps. Orderind diode. Ordering cap and mag just in case; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)
Steve M.
REFRIGERATOR GE GTR15BBRFRWW Replaced evaporator fan motor for open motor. The refrigerator tested good.
Steve M.
WASHER WHIRLPOOL WTW4800BQ1 Customer compliance of water leaking during fill. Tested the water valve and it did not leak. The hoses are good. It washed and drained with no problems. Filled on large load and it worked as expected. The customer was using tide soap that is not HE. Found the drain was backing up into shower and flooding the floor. Customer is going to fix drain.
Gary T.
RANGE AMANA AGR5330BAW3 "Eplaced cracked gas lines that went to burner heads, they were leaking gas."
Evan E.
DISHWASHER KITCHENAID KDTE254ESS2 Customer stated unit was full of water and was unable to drain. Attempted to run drain cycle. Removed drain pump to inspect Discovered impeller inside pump was failing to turn causing water not to pump out of machine. Replaced pump Ran test cycle Unit draining as it should Unit tested good
Evan E.
DRYER WHIRLPOOL WED8500DR1 Customer stated clothes are coming out wet. Upon inspection discovered unit was not receiving 240v Reset breakerRan test cycle Unit is now heating .Suggesting customer has breaker replaced.Unit tested good
Steve M.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 -6 degrees in freezer. 29 degrees in fresh food section. adjusted thermostat bulb. Found gaps where cabinet meets liner. Caulked gaps. Customer is going to monitor.
Dave F.
WASHER WHIRLPOOL WTW5000DW2 Found error codes F8E3 long fill and F7E5 shift fault . Tested water valves tested good . Washer has a good flow of water . Checked shifter ohms . Shift tested good . Looked underneath washer found some oil on the pulley causing the belt to slip and fail going into spin . . Cleaned oil off pulleys . Calibrated machine. Tested unit in auto diagnostics. Tested good .
David L.
DRYER WHIRLPOOL WGD75HEFW0 Re tightened motor mount that was vibrating and causing noise. Unit is much more quiet now.
Steve M.
DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced pump for not draining. The dishwasher tested good.
Evan E.
DRYER AMANA NGD4655EW2 Customer stated unit was experiencing long dry times. Upon inspection discovered right side connection for gas coils was unseated and not making contact with coil.Reseated coil Ran test cycle Watched unit cycle flame on and off multiple times.Unit tested good Autho code: AIS86ISEPL1
Steve M.
DRYER MAYTAG MEDX655DW1 "Found element was shorted and heating all the time and white thermal fuse was blown. Replaced both and the dryer tested good. ; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE-THERMAL) from stock"
Steve M.
WASHER WHIRLPOOL WTW5000DW0 Drain was stuck on and washer would not run. Customer is using powder all natural soap. Found a lot of soap residue. Filled washer and drained until it reset. Customer is going to clean with afresh.