We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 03/25/2022
"Unit set to 44 and is 32 in ff section. Tested Diagnostics and damper failed. Door gaskets torn. Need ui, damper and gaskets. ; ordrng 2 W11396037 (Gasket)s and 1 WPW10196393 (Damper) and 1 W11284720 (Ui)"
We serviced a
JENN AIR COOKTOP
Model JED8430BDBY
Near Penfield, NY 14526
James
Job Details: 03/25/2022
Replaced lf infinite switch and tested. Unit functions properly. Customer purchased new lower rack for dishwasher. Drop off part; ordrng 1 WD28X25960 (Rack drop off) and 2 WD28X10133 (Comb)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Walworth, NY 14568
Andres
Job Details: 03/25/2022
Customer stated unit gasket was coming off door. Diagnosed unit and did see top corner of gasket is peeling. ; ordrng 1 LW10912110 (Door with gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Penfield, NY 14526
Andres
Job Details: 03/25/2022
Customer stated lights went out in unit. Diagnosed unit and found that the freezer light went out causing the lights in the fresh food section to go as well. Using light module from truck stock; used 1 W10695459 (Light module) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Jeremy
Job Details: 03/25/2022
"Ran unit through diagnostics, found no error codes. Ran calibration, unit runs as expected."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Rochester, NY 14620
Jeremy
Job Details: 03/25/2022
"Customer stated unit not starting. Dryer started normally. Checked coin slide and switch operation, checks good. If problem happens again, will need timer motor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Rochester, NY 14609
Andres
Job Details: 03/25/2022
Customer stated unit was making loud noise. When I got to home customer said that it was making the noise but noise is normal and unit is functioning properly.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Farmington, NY 14425
Dave F
Job Details: 03/25/2022
Right front burner not lighting everytime. Adjusted the burner and the flame adjustment. It is lighting much better now . Unit is not getting up to correct temp in oven . It was about 305 . Adjusted the calibration up 30 degrees and tested again . Temperature was 345 set to 350 . That is good if problem persists order sensor W10833885 and control W11088878
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBW2
Near Fairport, NY 14450
Dave F
Job Details: 03/25/2022
Replaced ui and tested unit in diagnostics. Unit tested good .
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW01
Near Fairport, NY 14450
Dave F
Job Details: 03/25/2022
Replaced console for not working . Unit tested good .connected unit to Wi-Fi .
We serviced a
FRIGIDAIRE COIN-OP WASHER
Model FCCW3000FS3
Near Rochester, NY 14607
Andres
Job Details: 03/25/2022
Replaced door lock on unit but unit would not advance needs new board.
We serviced a
KITCHENAID RANGE
Model KFES530ESS0
Near Fairport, NY 14450
Dave F
Job Details: 03/25/2022
Replaced main control and both controls for then burners . Tested unit . Tested good . If problem persists call techline
We serviced a
MAYTAG DRYER
Model DE882
Near Penfield, NY 14526
Dave F
Job Details: 03/25/2022
Replaced rollers . Pulley and belt . Tested unit . Tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Brighton, NY 14610
Dave F
Job Details: 03/25/2022
Unit is not draining . Can hear the drain pump humming but not draining . Ordering pump ; ordrng 1 W10876600 (drain pump)
We serviced a
KITCHENAID OVEN
Model KOSE507ESS00
Near Pittsford, NY 14534
Dave F
Job Details: 03/25/2022
"Replaced thermal fuse and tested unit in diagnostics broiler and bake . Tested good . Ran up to 350 degrees unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14626
Steve
Job Details: 03/25/2022
Sr# 7733160520 replaced control and waited 5 minutes as per tech line instructions. Same result. No response after selecting on ui. Called tech line again and after thorough diagnoses the washer is not repairable. Whirlpool customer care is going to contact customer.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Steve
Job Details: 03/25/2022
"Replaced door latch , bezel and strike for broken latch and strike. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11394572 DOOR LATCH"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brockport, NY 14420
Steve
Job Details: 03/25/2022
Replaced shifter and control for shifter shorted out control. The washer tests good ; dspstn on spec-tagged invntry: 1 W11417466 CONTROL and 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARS2366AB
Near Churchville, NY 14428
Steve
Job Details: 03/25/2022
Customer states there is a electrical burning smell periodically on left side of refrigerator at the top. Inspected rear compressor compartment and the panel on rear that runs up to top of refigerator. No smells or evidence of burning. Could not find anything . Called tech line and safety to document. Sr# 7733267700
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Webster, NY 14580
James
Job Details: 03/25/2022
Unit will not heaton bake. Bake element functions in diagnostics. 240v to bake element then drops to 15v. Broiler will not receive power. Need control. Part shows backordered; ordrng 1 W11528249 (Control) and 1 Sh15
We serviced a
AMANA REFRIGERATOR
Model AER6603SFB1
Near Webster, NY 14580
James
Job Details: 03/25/2022
Replaced temp sensor and preheated oven to 400. Unit is functioning properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Avon, NY 14414
Steve
Job Details: 03/25/2022
Replaced fill hose for pin hole i hose causing leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Rochester, NY 14607
Andres
Job Details: 03/25/2022
Replaced cold control on unit. Compressor kicked on unit working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, NY 14624
Jeremy
Job Details: 03/25/2022
Found unit had been hooked up to cold water valve only. Cap has been placed over hot water valve on unit. Explained that washer needs to be hooked to a cold and hot water supply to function properly.
We serviced a
AMANA RANGE
Model AGR5735QDS
Near Rochester, NY 14608
Jeremy
Job Details: 03/25/2022
Found faulty oven ignitor and and bent door hinges. Quoted for ignitor and hinges. Customer will decide on repair.; rqstng P&A on 2 74010546 (Hinge)s and 1 12400035 (IGNITOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARSE66ZBS
Near Rochester, NY 14608
Jeremy
Job Details: 03/25/2022
Customer stated unit not dispensing ice and freezing in fresh food compartment. Found broken rails on bin causing auger assembly to not seat on auger motor. Found rod on auger assembly bent and getting stuck not free to turn all the way. Also found damper motor stuck open causing food to freeze in fresh food. Damper assembly no longer available to order. Customer will decide on repair.; rqstng P&A on 1 WP67005959 (Ice Bin) and 1 WP12740302 (Crusher Assembly) and 1 Sh15 (Shipping) and 1 WP67001503 (Crisper)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Rochester, NY 14619
Jeremy
Job Details: 03/25/2022
No service needed
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Brighton, NY 14610
Jeremy
Job Details: 03/25/2022
"Replace upper spray arm, unit checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA3
Near Pittsford, NY 14534
Dave F
Job Details: 03/25/2022
Replaced wheels on lower rack and dispenser cap . Tested unit in diagnostics. Unit tested good .
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ01
Near Rochester, NY 14626
Dave L
Job Details: 03/25/2022
Fresh food air damper is chattering. Ordering damper ; ordrng 1 WPW10594330 (89.49) and 1 Sh
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14626
Dave L
Job Details: 03/25/2022
Left side of the dishwasher was sticking out a bit. Adjusted install.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rochester, NY 14616
Dave L
Job Details: 03/25/2022
Customer concerned with water temperature from the water dispenser. Found refrigerator section cooling properly with water reservoir properly installed. Unit is functioning as intended.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Rochester, NY 14616
Dave L
Job Details: 03/25/2022
Verified panel needs to be replaced. Ordering door glass; ordrng 1 W11176456 (Oven door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14617
Dave L
Job Details: 03/25/2022
Ice bin has only filled 1/5th of the bucket since repair. Water line is clear. Replaced icemaker and power cycled unit to clear error codes. Leveled doors. Customer to monitor for ice after 24 hours ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, NY 14626
Dave L
Job Details: 03/25/2022
Unit was making a loud banging noise during spin due to a stripped drive hub. Replaced hub. Unit tested ok. Calibrated washer before leaving ; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Syracuse, NY 13215
Chuck
Job Details: 03/25/2022
"Customer stated she was concerned about how long it takes for the unit to get to temp. The unit was converted to propane correctly. I monitored temps with a thermal couple, i cycled unit 5 times monitoring the low/high temps, unit was cycling good. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Marcellus, NY 13108
Chuck
Job Details: 03/25/2022
Customer stated that the strike was stuck in the latch. I reinstalled the strike. No codes. Ran a diagnostic test cycle and unit tested good
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Skaneateles, NY 13152
Chuck
Job Details: 03/25/2022
Replaced control. Unit tested good
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Skaneateles, NY 13152
Chuck
Job Details: 03/25/2022
"Customer stated that unit is not keeping temp. I monitored temp at 350 using a thermal meter. I monitored the high/low temps and they were within spec, i cycled the unit 5 times. No codes. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Auburn, NY 13021
Chuck
Job Details: 03/25/2022
"Unit was not heating. Tested all components of the dryer and found that one of the connectors to the thermostat was not connected, reconnected the connector and unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Phelps, NY 14532
Chuck
Job Details: 03/25/2022
"Unit is squealing in high spin. Squealing is coming from the gearcase, unit needs gearcase and Washplate. unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Jordan, NY 13080
Chuck
Job Details: 03/25/2022
"Customer stated that smoke was coming from washer tub. Inspected tub, tested good. Found error code F5E1-lid switch fault. Inspected the gearcase area and everything was normal. Ran a diagnostic test cycle and the unit completed it successfully. I could not duplicate the smoke coming from the tub. I suggested to the customer to get the ground fault receptacle off the floor and mount it to the wall as that might have been the source of the smoke. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jordan, NY 13080
Chuck
Job Details: 03/25/2022
"Oil leaking on floor. I confirmed its coming from the gearcase. Replacing gearcase, cam, belt, nidec actuator and Washplate. Unit tested good ; used 1 W11239857 (Belt), 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
MAYTAG DRYER
Model MEDX600XW0
Near Avon, NY 14414
Jeremy
Job Details: 03/24/2022
Replaced seal for being torn and belt for wearing. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14624
Steve
Job Details: 03/24/2022
Replaced basket for broken welds causing out of balance loads.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Brighton, NY 14620
Andres
Job Details: 03/24/2022
Replaced agitator on unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Rochester, NY 14612
James
Job Details: 03/24/2022
Unit not making ice and not cooling below 20degrees. Unit has partial frost pattern from a low side leak. ; ordrng 1 W11492867 (Evap) and 1 WPW10143759 (Drier) and 2 W10895757 (6/5)s and 2 W11504445 (5/4)s and 1 W11504434 (6/2) and 2 W11506623 (5)s and 1 W11506635 (Valve) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14607
Steve
Job Details: 03/24/2022
"Replaced gearcase , shifter, cam and hub for gearcase clicking and stopping/starting during spin cycle . Problem persists ordering motor, control, and harness. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control) and 1 W11545744 (Harness), dspstn on spec-tagged invntry: 1 W10721967 CAM , used 1 WPW10006355 (Shifter), and 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW3
Near Rochester, NY 14625
Andres
Job Details: 03/24/2022
Customer stated after repair unit was not functioning properly but the day after it was. Diagnosed unit but could not find any wrong with unit.
We serviced a
GE MICROWAVE
Model PT9070SM4SS
Near Brockport, NY 14420
Dave L
Job Details: 03/24/2022
The microwave is not heating or moving the turn table. Found shorted primary switch. Replaced switch. Unit tested ok. ; used 1 W10915404 from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14606
Steve
Job Details: 03/24/2022
Found door latch not responding causing no operation. Ordering latch. ; ordrng 1 W10810403 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Victor, NY 14564
Dave F
Job Details: 03/24/2022
"Unit is shaking and vibrating . Adjusted the level of the legs to level the basket and calibrated unit . Ran auto diagnostics. Unit tested good . Put in high spin and ran a load of laundry in it unit is shaking and hearing chattering noise coming from cam area while in drain and spin . Ordering control , harness , actuator, cam and suspension . Drain hose is hitting back panel and making noise but that can not be fixed due to where the drain runs .Sent customer owners manual to email .; ordrng 1 W10913953 (actuator) and 1 W11130362 (suspension) and 1 W11545744 (Harness) and 1 W11417466 (Control) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Bloomfield, NY 14469
Jeremy
Job Details: 03/24/2022
Gave part to customer.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW
Near Webster, NY 14580
James
Job Details: 03/24/2022
Unit rattles near heating element. Tightened screws inside cabinet and installed foam under blower housing. Tested unit and it functions properly.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW
Near Bloomfield, NY 14469
Jeremy
Job Details: 03/24/2022
"Replaced infinite switch, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Penfield, NY 14526
Andres
Job Details: 03/24/2022
Customer stated unit was making thumping noise. Diagnosed unit but could not duplicate noise. Checked condenser fan and made sure copper lines were not hitting anything. Customer is to monitor and let us know if problem continues.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14616
Dave L
Job Details: 03/24/2022
Customer concerned with noises during fill and agitation. Also concerned with water level. Checked unit for errors in diagnostics. No errors. Found that customer was hearing water hammer during fill. This is a plumbing issue unrelated to the appliance. The drain hose is vibrating on the rear case during spin causing a slight noise. All other functions are testing ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Farmington, NY 14425
Dave F
Job Details: 03/24/2022
Ui is malfunctioning and sound is not working . Ordering UI . Will need to update panel and connect to customers internet using app; rqstng P&A on 1 W11478525 (UI)
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HPS00
Near Rochester, NY 14618
Dave F
Job Details: 03/24/2022
Unit not powering on . Moved unit and it started working . Checked all connections in they are good . Unit will not fill in diagnostics when testing water valve . Called techline Sr 7733262256 they said to replace the water sensor and recirculating pump .ordering part .; ordrng 1 W11542867 (Recirculating pump and water sensor)
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Webster, NY 14580
Dave L
Job Details: 03/24/2022
The center of the touch display was not accepting commands. Cycled power to range. Unit began working properly. Customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Webster, NY 14580
James
Job Details: 03/24/2022
7_1. Heater error. Ran diagnostics and verified heater and wash motor functioning. Customer is to monitor. If problem persists replace W11305293
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
Dave L
Job Details: 03/24/2022
Replaced heater per S17304; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Irondequoit, NY 14622
Dave L
Job Details: 03/24/2022
Customer had disassembled sump to reveal a broken chopper. Replaced chopper and reassembled unit. High temp scrub and Sami rinse led lights do not function but accept commands. Quoted for console. The customer was not interested in repairing console at this time. Unit tested ok otherwise; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14611
Steve
Job Details: 03/24/2022
Found front left leg on grate broken causing grate to wobble. This is causing safety concerns while cooking due to over spilling food while cooking. Replaced grate.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Rochester, NY 14618
Steve
Job Details: 03/24/2022
Found left door hinge broken and door sitting to low for mullion to hit cabinet and close. This is causing the freezer to frost up and noise at fan. Ordering hinge and closer. ; ordrng 1 W11109515 (Washer) and 1 W11159608 (Bushing) and 1 W11122872 (Hinge) and 1 W11163783 (Closer) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Farmington, NY 14425
Jeremy
Job Details: 03/24/2022
"Customer stated unit is loud. Ran diagnostics found unit to be loud during agitation and rattling during spin cycle. Found foreign object on motor pulley that belt was riding on. Removed foreign object, unit operates as expected."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Penfield, NY 14526
Andres
Job Details: 03/24/2022
Customer stated UI was not responding to any commands. Diagnosed unit and found that the UI was not getting 12v dc. checked voltage at hinge and found it is getting voltage there. Theirs a broken/pinched wire inside the door. Sr7733262258; ordrng 1 W11577825 (Freezer door) and 1 W11518203 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Pittsford, NY 14534
Dave F
Job Details: 03/24/2022
Spray arm on lower the plastic and metal part have separated. Ordering new arm .; ordrng 1 W11550888 (Spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14609
Andres
Job Details: 03/24/2022
Installed new inner door seal on unit. Tested unit on a normal cycle. Watched for leaks did not see any. Unit working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA22ILBL02
Near Rochester, NY 14617
James
Job Details: 03/24/2022
Dropped off parts
We serviced a
WHIRLPOOL WASHER
Model WFW9150W00
Near Rochester, NY 14609
Jeremy
Job Details: 03/24/2022
"Replaced bellows and clamp, unit still leaks. Unit is leaking around where bellows clamps to tub, unable to determine precise location. Refunding customer for parts. Cost to repair tub outweighs new unit."
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Cicero, NY 13039
Chuck
Job Details: 03/24/2022
Squealing noise while in high spin. No codes. Ordering gearcase W11393685 & Washplate W10902814; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate)
We serviced a
AMANA WASHER
Model NFW5800HW
Near Syracuse, NY 13211
Chuck
Job Details: 03/24/2022
Customer stated that the unit is leaking softener from the dispenser. Per the service pointer W11481731 replacing dispenser W11524105. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Victor, NY 14564
Chuck
Job Details: 03/24/2022
"Customer stated that unit has a bad Oder and a lot of buildup in the unit. no error codes, i confirmed that all components are functioning correctly and unit is getting full hot water coverage. I did notice lots of gunk buildup and i suggested to the customer to run Affresh through the unit several times to clean out all the buildup in the unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5100DW
Near Victor, NY 14564
Chuck
Job Details: 03/24/2022
"F5E3 error code , replaced door latch WPW10443885. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Rochester, NY 14607
Chuck
Job Details: 03/24/2022
"Replaced heating element, left old element with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 03/23/2022
Heater replacement per S17304; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Williamson, NY 14589
Dave L
Job Details: 03/23/2022
Replaced compressor due to unit not cooling. Customer to monitor
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Rochester, NY 14610
Andres
Job Details: 03/23/2022
Installed new end cap.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Webster, NY 14580
James
Job Details: 03/23/2022
Freezer not keeping ice cream cold enough and icemaker stopped working. Tested diagnostics and freezer is -27 at coil and 20 near door. Condenser fan will not run. Ran forced defrost and ordering fan. Call techline to document once repaired. ; ordrng 1 W11024494 (Fan)
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14615
Dave L
Job Details: 03/23/2022
Replaced lid lock and bezel due to unit not locking. Unit was not installed unable to test.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14624
Andres
Job Details: 03/23/2022
Replaced heating element.
We serviced a
GE DRYER
Model GTX22EASKWW
Near Rochester, NY 14615
Dave L
Job Details: 03/23/2022
Found dryer operating normally. Venting is not installed properly and is of an incorrect size. Recommending that the customer install a properly sized vent.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Farmington, NY 14425
Dave F
Job Details: 03/23/2022
Unit is shaking more then it should . Adjusted the legs on the unit and made sure the tub was level in the unit . Went over best wash practices and emailed owerns manual to customer. Calibrated unit and ran auto diagnostics. Unit tested good .
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Perry, NY 14530
Steve
Job Details: 03/23/2022
Found f7 e1 error code causing dishwasher to not dry. Reset error codes and tested in diagnostics. The heater turned on . The customer is going to monitor. If problem persists preorder heater.
We serviced a
JENN AIR WINE COOLER
Model JUW24FRARS00
Near Pittsford, NY 14534
Dave F
Job Details: 03/23/2022
Customer said unit has been working since I turned the defrost timer multiple times when I was here last . Replaced timer unit tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model AS-9252SS
Near Rochester, NY 14617
Dave L
Job Details: 03/23/2022
Customer concerned with unit not draining and leaking from the door. Found unit full of water. The customer had just replaced disposal and drain plug was still in place. Removed plug fromDisposal and tested. Unit drained and ran normally
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Pittsford, NY 14534
Dave F
Job Details: 03/23/2022
Console is responding to touch but is not turning anything on . Unplugged power to control and console . Drain pump turned on thats control self check . Tested good . Plugged everything back in unit is now working . Quoted customer for console they are going to wait and see if the unit continues to run . W11395600 console part number ; rqstng P&A on 1 W11395600 (Console)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14606
Andres
Job Details: 03/23/2022
Customer stated unit was not spinning. Diagnosed unit and found actuator was out of place. Replaced it with new actuator. Tested unit on a diagnostic cycle. Unit now spins.; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Rochester, NY 14618
Jeremy
Job Details: 03/23/2022
"Replaced fill valve for leaking water into tub, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14623
Dave F
Job Details: 03/23/2022
Ice maker fill tube is cracked and leaking when ice maker is calling for water . Ordering tube . Checked customer water flow it is good . ; ordrng 1 W11415785 (Fill tube)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Rochester, NY 14621
Dave L
Job Details: 03/23/2022
Freezer and fresh food door gaskets falling out of door. Secured in gaskets with silicone. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14618
Jeremy
Job Details: 03/23/2022
"Unit has F8E1 error code. Found water in tray beneath float switch causing switch to open. Cleaned water reinstalled float, unit checks good. Unable to find evidence of leaking. Discussed proper loading of dishwasher to not impede spray arms."
We serviced a
KENMORE DRYER
Model 11062212100
Near Webster, NY 14580
Andres
Job Details: 03/23/2022
Customer stated unit was making loud noise. Diagnosed unit and found noise to be coming from motor. Ordering new motor.; ordrng 1 279827 (Motor)
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Webster, NY 14580
James
Job Details: 03/23/2022
Unit not heating. Found connector loose on gas coil. Reconnected coil and unit heats properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Penfield, NY 14526
Dave L
Job Details: 03/23/2022
"Dishwasher is not cleaning. Spray arms are clogged. Ordering sump and spray arms. ; rqstng P&A on 1 W10902372 (Sump), ordrng 1 WPW10463906 (Filter) and 1 W10872845 (Filter), rqstng P&A on 1 WPW10448645 (Spray arm), ordrng 1 WPW10340745 (Feed tube) and 1 W10769518 (Manifold) and 1 WPW10327455 (Spray arm 3) and 1 WP3400918 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Honeoye Falls, NY 14472
Dave F
Job Details: 03/23/2022
F6E2 Ui cant ACU .unit needs new console . Ordering console W11112662; rqstng P&A on 1 W11112662 (console)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Williamson, NY 14589
James
Job Details: 03/23/2022
"Replaced drier and compressor. Tested unit and it began cooling. Customer is to monitor for 24hrs. ; dspstn on spec-tagged invntry: 2 W11504434 COUPLER BR 6X2 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
JENN AIR MICROWAVE
Model JMC3415ES01
Near Webster, NY 14580
Andres
Job Details: 03/23/2022
Customer states he could hear fan when in convection. Diagnosed unit and found fan seems to be bent so when spinning it Knicks something.; ordrng 1 W10872682 (Fan)
We serviced a
JENN AIR COOKTOP
Model 88369
Near Bloomfield, NY 14469
Dave F
Job Details: 03/23/2022
"Terminals are bad for the burners . Verified there is 240 volts coming from switch . Ordering terminals .; ordrng 2 330031 (terminal block,surfa)s"