Service History 43 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 03/25/2022

"Unit set to 44 and is 32 in ff section. Tested Diagnostics and damper failed. Door gaskets torn. Need ui, damper and gaskets. ; ordrng 2 W11396037 (Gasket)s and 1 WPW10196393 (Damper) and 1 W11284720 (Ui)"

We serviced a

JENN AIR COOKTOP

Model JED8430BDBY

Near Penfield, NY 14526

James

Job Details: 03/25/2022

Replaced lf infinite switch and tested. Unit functions properly. Customer purchased new lower rack for dishwasher. Drop off part; ordrng 1 WD28X25960 (Rack drop off) and 2 WD28X10133 (Comb)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Walworth, NY 14568

Andres

Job Details: 03/25/2022

Customer stated unit gasket was coming off door. Diagnosed unit and did see top corner of gasket is peeling. ; ordrng 1 LW10912110 (Door with gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Penfield, NY 14526

Andres

Job Details: 03/25/2022

Customer stated lights went out in unit. Diagnosed unit and found that the freezer light went out causing the lights in the fresh food section to go as well. Using light module from truck stock; used 1 W10695459 (Light module) from stock

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Jeremy

Job Details: 03/25/2022

"Ran unit through diagnostics, found no error codes. Ran calibration, unit runs as expected."

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Rochester, NY 14620

Jeremy

Job Details: 03/25/2022

"Customer stated unit not starting. Dryer started normally. Checked coin slide and switch operation, checks good. If problem happens again, will need timer motor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Rochester, NY 14609

Andres

Job Details: 03/25/2022

Customer stated unit was making loud noise. When I got to home customer said that it was making the noise but noise is normal and unit is functioning properly.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Farmington, NY 14425

Dave F

Job Details: 03/25/2022

Right front burner not lighting everytime. Adjusted the burner and the flame adjustment. It is lighting much better now . Unit is not getting up to correct temp in oven . It was about 305 . Adjusted the calibration up 30 degrees and tested again . Temperature was 345 set to 350 . That is good if problem persists order sensor W10833885 and control W11088878

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBW2

Near Fairport, NY 14450

Dave F

Job Details: 03/25/2022

Replaced ui and tested unit in diagnostics. Unit tested good .

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HW01

Near Fairport, NY 14450

Dave F

Job Details: 03/25/2022

Replaced console for not working . Unit tested good .connected unit to Wi-Fi .

We serviced a

FRIGIDAIRE COIN-OP WASHER

Model FCCW3000FS3

Near Rochester, NY 14607

Andres

Job Details: 03/25/2022

Replaced door lock on unit but unit would not advance needs new board.

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Fairport, NY 14450

Dave F

Job Details: 03/25/2022

Replaced main control and both controls for then burners . Tested unit . Tested good . If problem persists call techline

We serviced a

MAYTAG DRYER

Model DE882

Near Penfield, NY 14526

Dave F

Job Details: 03/25/2022

Replaced rollers . Pulley and belt . Tested unit . Tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Brighton, NY 14610

Dave F

Job Details: 03/25/2022

Unit is not draining . Can hear the drain pump humming but not draining . Ordering pump ; ordrng 1 W10876600 (drain pump)

We serviced a

KITCHENAID OVEN

Model KOSE507ESS00

Near Pittsford, NY 14534

Dave F

Job Details: 03/25/2022

"Replaced thermal fuse and tested unit in diagnostics broiler and bake . Tested good . Ran up to 350 degrees unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14626

Steve

Job Details: 03/25/2022

Sr# 7733160520 replaced control and waited 5 minutes as per tech line instructions. Same result. No response after selecting on ui. Called tech line again and after thorough diagnoses the washer is not repairable. Whirlpool customer care is going to contact customer.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Hilton, NY 14468

Steve

Job Details: 03/25/2022

"Replaced door latch , bezel and strike for broken latch and strike. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11394572 DOOR LATCH"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brockport, NY 14420

Steve

Job Details: 03/25/2022

Replaced shifter and control for shifter shorted out control. The washer tests good ; dspstn on spec-tagged invntry: 1 W11417466 CONTROL and 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARS2366AB

Near Churchville, NY 14428

Steve

Job Details: 03/25/2022

Customer states there is a electrical burning smell periodically on left side of refrigerator at the top. Inspected rear compressor compartment and the panel on rear that runs up to top of refigerator. No smells or evidence of burning. Could not find anything . Called tech line and safety to document. Sr# 7733267700

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Webster, NY 14580

James

Job Details: 03/25/2022

Unit will not heaton bake. Bake element functions in diagnostics. 240v to bake element then drops to 15v. Broiler will not receive power. Need control. Part shows backordered; ordrng 1 W11528249 (Control) and 1 Sh15

We serviced a

AMANA REFRIGERATOR

Model AER6603SFB1

Near Webster, NY 14580

James

Job Details: 03/25/2022

Replaced temp sensor and preheated oven to 400. Unit is functioning properly. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Avon, NY 14414

Steve

Job Details: 03/25/2022

Replaced fill hose for pin hole i hose causing leaking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Rochester, NY 14607

Andres

Job Details: 03/25/2022

Replaced cold control on unit. Compressor kicked on unit working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14624

Jeremy

Job Details: 03/25/2022

Found unit had been hooked up to cold water valve only. Cap has been placed over hot water valve on unit. Explained that washer needs to be hooked to a cold and hot water supply to function properly.

We serviced a

AMANA RANGE

Model AGR5735QDS

Near Rochester, NY 14608

Jeremy

Job Details: 03/25/2022

Found faulty oven ignitor and and bent door hinges. Quoted for ignitor and hinges. Customer will decide on repair.; rqstng P&A on 2 74010546 (Hinge)s and 1 12400035 (IGNITOR)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARSE66ZBS

Near Rochester, NY 14608

Jeremy

Job Details: 03/25/2022

Customer stated unit not dispensing ice and freezing in fresh food compartment. Found broken rails on bin causing auger assembly to not seat on auger motor. Found rod on auger assembly bent and getting stuck not free to turn all the way. Also found damper motor stuck open causing food to freeze in fresh food. Damper assembly no longer available to order. Customer will decide on repair.; rqstng P&A on 1 WP67005959 (Ice Bin) and 1 WP12740302 (Crusher Assembly) and 1 Sh15 (Shipping) and 1 WP67001503 (Crisper)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Rochester, NY 14619

Jeremy

Job Details: 03/25/2022

No service needed

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Brighton, NY 14610

Jeremy

Job Details: 03/25/2022

"Replace upper spray arm, unit checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA3

Near Pittsford, NY 14534

Dave F

Job Details: 03/25/2022

Replaced wheels on lower rack and dispenser cap . Tested unit in diagnostics. Unit tested good .

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEZ01

Near Rochester, NY 14626

Dave L

Job Details: 03/25/2022

Fresh food air damper is chattering. Ordering damper ; ordrng 1 WPW10594330 (89.49) and 1 Sh

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14626

Dave L

Job Details: 03/25/2022

Left side of the dishwasher was sticking out a bit. Adjusted install.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14616

Dave L

Job Details: 03/25/2022

Customer concerned with water temperature from the water dispenser. Found refrigerator section cooling properly with water reservoir properly installed. Unit is functioning as intended.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Rochester, NY 14616

Dave L

Job Details: 03/25/2022

Verified panel needs to be replaced. Ordering door glass; ordrng 1 W11176456 (Oven door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Rochester, NY 14617

Dave L

Job Details: 03/25/2022

Ice bin has only filled 1/5th of the bucket since repair. Water line is clear. Replaced icemaker and power cycled unit to clear error codes. Leveled doors. Customer to monitor for ice after 24 hours ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Rochester, NY 14626

Dave L

Job Details: 03/25/2022

Unit was making a loud banging noise during spin due to a stripped drive hub. Replaced hub. Unit tested ok. Calibrated washer before leaving ; used 1 W10528947 (Hub) from stock

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Syracuse, NY 13215

Chuck

Job Details: 03/25/2022

"Customer stated she was concerned about how long it takes for the unit to get to temp. The unit was converted to propane correctly. I monitored temps with a thermal couple, i cycled unit 5 times monitoring the low/high temps, unit was cycling good. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Marcellus, NY 13108

Chuck

Job Details: 03/25/2022

Customer stated that the strike was stuck in the latch. I reinstalled the strike. No codes. Ran a diagnostic test cycle and unit tested good

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Skaneateles, NY 13152

Chuck

Job Details: 03/25/2022

Replaced control. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Skaneateles, NY 13152

Chuck

Job Details: 03/25/2022

"Customer stated that unit is not keeping temp. I monitored temp at 350 using a thermal meter. I monitored the high/low temps and they were within spec, i cycled the unit 5 times. No codes. Unit tested good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Auburn, NY 13021

Chuck

Job Details: 03/25/2022

"Unit was not heating. Tested all components of the dryer and found that one of the connectors to the thermostat was not connected, reconnected the connector and unit tested good"

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Phelps, NY 14532

Chuck

Job Details: 03/25/2022

"Unit is squealing in high spin. Squealing is coming from the gearcase, unit needs gearcase and Washplate. unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Jordan, NY 13080

Chuck

Job Details: 03/25/2022

"Customer stated that smoke was coming from washer tub. Inspected tub, tested good. Found error code F5E1-lid switch fault. Inspected the gearcase area and everything was normal. Ran a diagnostic test cycle and the unit completed it successfully. I could not duplicate the smoke coming from the tub. I suggested to the customer to get the ground fault receptacle off the floor and mount it to the wall as that might have been the source of the smoke. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Jordan, NY 13080

Chuck

Job Details: 03/25/2022

"Oil leaking on floor. I confirmed its coming from the gearcase. Replacing gearcase, cam, belt, nidec actuator and Washplate. Unit tested good ; used 1 W11239857 (Belt), 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

MAYTAG DRYER

Model MEDX600XW0

Near Avon, NY 14414

Jeremy

Job Details: 03/24/2022

Replaced seal for being torn and belt for wearing. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14624

Steve

Job Details: 03/24/2022

Replaced basket for broken welds causing out of balance loads.

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Brighton, NY 14620

Andres

Job Details: 03/24/2022

Replaced agitator on unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near Rochester, NY 14612

James

Job Details: 03/24/2022

Unit not making ice and not cooling below 20degrees. Unit has partial frost pattern from a low side leak. ; ordrng 1 W11492867 (Evap) and 1 WPW10143759 (Drier) and 2 W10895757 (6/5)s and 2 W11504445 (5/4)s and 1 W11504434 (6/2) and 2 W11506623 (5)s and 1 W11506635 (Valve) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14607

Steve

Job Details: 03/24/2022

"Replaced gearcase , shifter, cam and hub for gearcase clicking and stopping/starting during spin cycle . Problem persists ordering motor, control, and harness. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control) and 1 W11545744 (Harness), dspstn on spec-tagged invntry: 1 W10721967 CAM , used 1 WPW10006355 (Shifter), and 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW3

Near Rochester, NY 14625

Andres

Job Details: 03/24/2022

Customer stated after repair unit was not functioning properly but the day after it was. Diagnosed unit but could not find any wrong with unit.

We serviced a

GE MICROWAVE

Model PT9070SM4SS

Near Brockport, NY 14420

Dave L

Job Details: 03/24/2022

The microwave is not heating or moving the turn table. Found shorted primary switch. Replaced switch. Unit tested ok. ; used 1 W10915404 from stock

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14606

Steve

Job Details: 03/24/2022

Found door latch not responding causing no operation. Ordering latch. ; ordrng 1 W10810403 (Latch)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Victor, NY 14564

Dave F

Job Details: 03/24/2022

"Unit is shaking and vibrating . Adjusted the level of the legs to level the basket and calibrated unit . Ran auto diagnostics. Unit tested good . Put in high spin and ran a load of laundry in it unit is shaking and hearing chattering noise coming from cam area while in drain and spin . Ordering control , harness , actuator, cam and suspension . Drain hose is hitting back panel and making noise but that can not be fixed due to where the drain runs .Sent customer owners manual to email .; ordrng 1 W10913953 (actuator) and 1 W11130362 (suspension) and 1 W11545744 (Harness) and 1 W11417466 (Control) and 1 W10721967 (drive pulley)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Bloomfield, NY 14469

Jeremy

Job Details: 03/24/2022

Gave part to customer.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW

Near Webster, NY 14580

James

Job Details: 03/24/2022

Unit rattles near heating element. Tightened screws inside cabinet and installed foam under blower housing. Tested unit and it functions properly.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW

Near Bloomfield, NY 14469

Jeremy

Job Details: 03/24/2022

"Replaced infinite switch, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, NY 14526

Andres

Job Details: 03/24/2022

Customer stated unit was making thumping noise. Diagnosed unit but could not duplicate noise. Checked condenser fan and made sure copper lines were not hitting anything. Customer is to monitor and let us know if problem continues.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14616

Dave L

Job Details: 03/24/2022

Customer concerned with noises during fill and agitation. Also concerned with water level. Checked unit for errors in diagnostics. No errors. Found that customer was hearing water hammer during fill. This is a plumbing issue unrelated to the appliance. The drain hose is vibrating on the rear case during spin causing a slight noise. All other functions are testing ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Farmington, NY 14425

Dave F

Job Details: 03/24/2022

Ui is malfunctioning and sound is not working . Ordering UI . Will need to update panel and connect to customers internet using app; rqstng P&A on 1 W11478525 (UI)

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX535HPS00

Near Rochester, NY 14618

Dave F

Job Details: 03/24/2022

Unit not powering on . Moved unit and it started working . Checked all connections in they are good . Unit will not fill in diagnostics when testing water valve . Called techline Sr 7733262256 they said to replace the water sensor and recirculating pump .ordering part .; ordrng 1 W11542867 (Recirculating pump and water sensor)

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Webster, NY 14580

Dave L

Job Details: 03/24/2022

The center of the touch display was not accepting commands. Cycled power to range. Unit began working properly. Customer to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Webster, NY 14580

James

Job Details: 03/24/2022

7_1. Heater error. Ran diagnostics and verified heater and wash motor functioning. Customer is to monitor. If problem persists replace W11305293

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Webster, NY 14580

Dave L

Job Details: 03/24/2022

Replaced heater per S17304; used 1 W11537778 (Heater) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS9

Near Irondequoit, NY 14622

Dave L

Job Details: 03/24/2022

Customer had disassembled sump to reveal a broken chopper. Replaced chopper and reassembled unit. High temp scrub and Sami rinse led lights do not function but accept commands. Quoted for console. The customer was not interested in repairing console at this time. Unit tested ok otherwise; ordrng 1 Sh (Sh)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14611

Steve

Job Details: 03/24/2022

Found front left leg on grate broken causing grate to wobble. This is causing safety concerns while cooking due to over spilling food while cooking. Replaced grate.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Rochester, NY 14618

Steve

Job Details: 03/24/2022

Found left door hinge broken and door sitting to low for mullion to hit cabinet and close. This is causing the freezer to frost up and noise at fan. Ordering hinge and closer. ; ordrng 1 W11109515 (Washer) and 1 W11159608 (Bushing) and 1 W11122872 (Hinge) and 1 W11163783 (Closer) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Farmington, NY 14425

Jeremy

Job Details: 03/24/2022

"Customer stated unit is loud. Ran diagnostics found unit to be loud during agitation and rattling during spin cycle. Found foreign object on motor pulley that belt was riding on. Removed foreign object, unit operates as expected."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Penfield, NY 14526

Andres

Job Details: 03/24/2022

Customer stated UI was not responding to any commands. Diagnosed unit and found that the UI was not getting 12v dc. checked voltage at hinge and found it is getting voltage there. Theirs a broken/pinched wire inside the door. Sr7733262258; ordrng 1 W11577825 (Freezer door) and 1 W11518203 (UI)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Pittsford, NY 14534

Dave F

Job Details: 03/24/2022

Spray arm on lower the plastic and metal part have separated. Ordering new arm .; ordrng 1 W11550888 (Spray arm)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14609

Andres

Job Details: 03/24/2022

Installed new inner door seal on unit. Tested unit on a normal cycle. Watched for leaks did not see any. Unit working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRA22ILBL02

Near Rochester, NY 14617

James

Job Details: 03/24/2022

Dropped off parts

We serviced a

WHIRLPOOL WASHER

Model WFW9150W00

Near Rochester, NY 14609

Jeremy

Job Details: 03/24/2022

"Replaced bellows and clamp, unit still leaks. Unit is leaking around where bellows clamps to tub, unable to determine precise location. Refunding customer for parts. Cost to repair tub outweighs new unit."

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near Cicero, NY 13039

Chuck

Job Details: 03/24/2022

Squealing noise while in high spin. No codes. Ordering gearcase W11393685 & Washplate W10902814; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate)

We serviced a

AMANA WASHER

Model NFW5800HW

Near Syracuse, NY 13211

Chuck

Job Details: 03/24/2022

Customer stated that the unit is leaking softener from the dispenser. Per the service pointer W11481731 replacing dispenser W11524105. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Victor, NY 14564

Chuck

Job Details: 03/24/2022

"Customer stated that unit has a bad Oder and a lot of buildup in the unit. no error codes, i confirmed that all components are functioning correctly and unit is getting full hot water coverage. I did notice lots of gunk buildup and i suggested to the customer to run Affresh through the unit several times to clean out all the buildup in the unit. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5100DW

Near Victor, NY 14564

Chuck

Job Details: 03/24/2022

"F5E3 error code , replaced door latch WPW10443885. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Rochester, NY 14607

Chuck

Job Details: 03/24/2022

"Replaced heating element, left old element with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/23/2022

Heater replacement per S17304; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Williamson, NY 14589

Dave L

Job Details: 03/23/2022

Replaced compressor due to unit not cooling. Customer to monitor

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Rochester, NY 14610

Andres

Job Details: 03/23/2022

Installed new end cap.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Webster, NY 14580

James

Job Details: 03/23/2022

Freezer not keeping ice cream cold enough and icemaker stopped working. Tested diagnostics and freezer is -27 at coil and 20 near door. Condenser fan will not run. Ran forced defrost and ordering fan. Call techline to document once repaired. ; ordrng 1 W11024494 (Fan)

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Rochester, NY 14615

Dave L

Job Details: 03/23/2022

Replaced lid lock and bezel due to unit not locking. Unit was not installed unable to test.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14624

Andres

Job Details: 03/23/2022

Replaced heating element.

We serviced a

GE DRYER

Model GTX22EASKWW

Near Rochester, NY 14615

Dave L

Job Details: 03/23/2022

Found dryer operating normally. Venting is not installed properly and is of an incorrect size. Recommending that the customer install a properly sized vent.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Farmington, NY 14425

Dave F

Job Details: 03/23/2022

Unit is shaking more then it should . Adjusted the legs on the unit and made sure the tub was level in the unit . Went over best wash practices and emailed owerns manual to customer. Calibrated unit and ran auto diagnostics. Unit tested good .

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Perry, NY 14530

Steve

Job Details: 03/23/2022

Found f7 e1 error code causing dishwasher to not dry. Reset error codes and tested in diagnostics. The heater turned on . The customer is going to monitor. If problem persists preorder heater.

We serviced a

JENN AIR WINE COOLER

Model JUW24FRARS00

Near Pittsford, NY 14534

Dave F

Job Details: 03/23/2022

Customer said unit has been working since I turned the defrost timer multiple times when I was here last . Replaced timer unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model AS-9252SS

Near Rochester, NY 14617

Dave L

Job Details: 03/23/2022

Customer concerned with unit not draining and leaking from the door. Found unit full of water. The customer had just replaced disposal and drain plug was still in place. Removed plug fromDisposal and tested. Unit drained and ran normally

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Pittsford, NY 14534

Dave F

Job Details: 03/23/2022

Console is responding to touch but is not turning anything on . Unplugged power to control and console . Drain pump turned on thats control self check . Tested good . Plugged everything back in unit is now working . Quoted customer for console they are going to wait and see if the unit continues to run . W11395600 console part number ; rqstng P&A on 1 W11395600 (Console)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14606

Andres

Job Details: 03/23/2022

Customer stated unit was not spinning. Diagnosed unit and found actuator was out of place. Replaced it with new actuator. Tested unit on a diagnostic cycle. Unit now spins.; used 1 Wpw10006355 (Actuator) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS3

Near Rochester, NY 14618

Jeremy

Job Details: 03/23/2022

"Replaced fill valve for leaking water into tub, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14623

Dave F

Job Details: 03/23/2022

Ice maker fill tube is cracked and leaking when ice maker is calling for water . Ordering tube . Checked customer water flow it is good . ; ordrng 1 W11415785 (Fill tube)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Rochester, NY 14621

Dave L

Job Details: 03/23/2022

Freezer and fresh food door gaskets falling out of door. Secured in gaskets with silicone. Customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14618

Jeremy

Job Details: 03/23/2022

"Unit has F8E1 error code. Found water in tray beneath float switch causing switch to open. Cleaned water reinstalled float, unit checks good. Unable to find evidence of leaking. Discussed proper loading of dishwasher to not impede spray arms."

We serviced a

KENMORE DRYER

Model 11062212100

Near Webster, NY 14580

Andres

Job Details: 03/23/2022

Customer stated unit was making loud noise. Diagnosed unit and found noise to be coming from motor. Ordering new motor.; ordrng 1 279827 (Motor)

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW

Near Webster, NY 14580

James

Job Details: 03/23/2022

Unit not heating. Found connector loose on gas coil. Reconnected coil and unit heats properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Penfield, NY 14526

Dave L

Job Details: 03/23/2022

"Dishwasher is not cleaning. Spray arms are clogged. Ordering sump and spray arms. ; rqstng P&A on 1 W10902372 (Sump), ordrng 1 WPW10463906 (Filter) and 1 W10872845 (Filter), rqstng P&A on 1 WPW10448645 (Spray arm), ordrng 1 WPW10340745 (Feed tube) and 1 W10769518 (Manifold) and 1 WPW10327455 (Spray arm 3) and 1 WP3400918 (Retainer)"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Honeoye Falls, NY 14472

Dave F

Job Details: 03/23/2022

F6E2 Ui cant ACU .unit needs new console . Ordering console W11112662; rqstng P&A on 1 W11112662 (console)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Williamson, NY 14589

James

Job Details: 03/23/2022

"Replaced drier and compressor. Tested unit and it began cooling. Customer is to monitor for 24hrs. ; dspstn on spec-tagged invntry: 2 W11504434 COUPLER BR 6X2 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

JENN AIR MICROWAVE

Model JMC3415ES01

Near Webster, NY 14580

Andres

Job Details: 03/23/2022

Customer states he could hear fan when in convection. Diagnosed unit and found fan seems to be bent so when spinning it Knicks something.; ordrng 1 W10872682 (Fan)

We serviced a

JENN AIR COOKTOP

Model 88369

Near Bloomfield, NY 14469

Dave F

Job Details: 03/23/2022

"Terminals are bad for the burners . Verified there is 240 volts coming from switch . Ordering terminals .; ordrng 2 330031 (terminal block,surfa)s"