We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTE17GSNGRSS
Near Geneva, New York 14456
Andres V
Job Details:
02/25/2026
Evaporator fan motor is vibrating heavily causing rattling noise. Grommets holding fan seem loose.; ordrng 1 WR21X30022 (Rear bracket) and 2 WR02X12008 (Grommet)s and 1 WR60X31522 (Evap motor) and 1 WR02X10540 (Bumper) and 1 WR21X30013 (Front bracket) and 1 WR60X46086 (Fan blade)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newark, New York 14513
Andres V
Job Details:
02/25/2026
"Took unit apart checked the rollers, pulley and belt I did not find anything unusual. I put unit back together and tested it, unit sounds ok and is heating"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Newark, New York 14513
Andres V
Job Details:
02/25/2026
"I fully diagnosed unit found heating element would not shut off and stay on. I checked heating element to see if it was grounded, I had element and fuses with me so i replaced them and tested unit I was still getting same result. I then switch temp to medium unit started to cycle properly. ; ordrng 1 W11050715 (Switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Williamson, New York 14589
Zach L
Job Details:
02/25/2026
"Pressure sensor failed. Replaced control and tested, unit working properly.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM05
Near Williamson, New York 14589
Zach L
Job Details:
02/25/2026
"Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. Tested, temps and pressures checked good on startup. Unit working properly.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504420 COUPLER BR 8X6 , and 1 W11580057 COMPRESSOR"
We serviced a
AMANA REFRIGERATOR
Model AS12175GRRS07
Near Rochester, New York 14609
Trevor
Job Details:
02/25/2026
Not making ice due to frozen ice chute . Removed ice blockage and tested. Ice maker cycled and filler tray normally.
We serviced a
WHIRLPOOL RANGE
Model WFES4530SZ0
Near Rochester, New York 14613
Trevor
Job Details:
02/25/2026
Installed new burner and switch to resolve the issue of burner going cold. Tested and burner is cycling normally.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE27JYMXFFS
Near Hilton, New York 14468
Trevor
Job Details:
02/25/2026
Freezer door gasket has a gap at the top and not sealing properly. Explain to customer that this will cause the ice and frost buildup and also random noises from ice hitting fan blade.Remove Gap with heat from steamer. The door is now ceiling properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Rochester, New York 14616
DeVaughn C
Job Details:
02/25/2026
"Replaced water valve, calibrated, then ran diagnostic test. Repair successful."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Webster, New York 14580
DeVaughn C
Job Details:
02/25/2026
"Upon arrival, unit would go from sensing to done. No error codes stored. Completed diagnostic cycle. Actuator was failing intermittently. Replaced actuator then tested. Unit functioning as designed. ; dspstn on spec-tagged invntry: 1 W11670519 LATCH , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Hilton, New York 14468
Trevor
Job Details:
02/25/2026
Drain pump is stuck and not operating . Installed new pump. Dishwasher is now draining consistently.
We serviced a
WHIRLPOOL WASHER-DRYER COM
Model WET4027HW1
Near Webster, New York 14580
DeVaughn C
Job Details:
02/25/2026
"Customer reports excessive noise during agitation, and unit wont go past rinse. Water present under machine. SHIFTER FAULT, and BASKET SPEED FAULT error codes stored. Ran diagnostic test. Excessive noise is present during agitation and spin. Gearcase and gearcase seal has failed causing excessive noise and water leak. Gearcase and cam assembly should be replaced. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (CAM), used 1 WPW10006355 (ACTUATOR) from stock, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hamlin, New York 14464
Trevor
Job Details:
02/25/2026
Customer got a one time courtesy repair from manufacturer. Long dry time due to lint buildup and blockage in fan duct area. Removed buildup and retested. Dryer is now blowing and heating normally.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14607
DeVaughn C
Job Details:
02/25/2026
Hole in outer tub causing water event. Outer tub should be replaced. Unit should not be used until repair is completed. ; ordrng 1 W10371566 (Outer Tub)
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Rochester, New York 14618
DeVaughn C
Job Details:
02/25/2026
"Customer reports unit failed to spin items, items soaked with lights flashing. Customer provided video of active Long Fill error code. Long Fill error code stored. Diagnostic test revealed cold water supply was not turned on. Opened water supply then tested. Unit functioning as designed. ; dspstn on spec-tagged invntry: 1 W11670519 LATCH"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Rochester, New York 14611
DeVaughn C
Job Details:
02/25/2026
"Unit would not turn on. 240v at outlet. Replaced control board, unit turned on momentarily. Discovered faulty wiring at terminal block and power cord. Cord and block should be replaced. ; ordrng 1 279320 (Terminal Block) and 1 PT220L (Cord)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hamlin, New York 14464
Trevor
Job Details:
02/25/2026
Washer isn't powering on due to a faulty control board. Install new control board and tested. All washer functions are normal.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brockport, New York 14420
Trevor
Job Details:
02/25/2026
Freezer isn't getting cold enough and there is a poor frost pattern on evap coils. Evidence of a evap leak due to compressor oil in the drip pan and tubing. New evap is needed. ; ordrng 1 W11546605 (Evaporator) and 2 W11506619 (Fitting)s and 1 W11580057 (Fitting) and 1 W11504449 (Fitting)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rush, New York 14543
Ben H
Job Details:
02/24/2026
Customer complaint is that the drain pump runs continuously. I replaced the control board and tested the unit for proper function. The unit functioning properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Victor, New York 14564
Ben H
Job Details:
02/24/2026
The customer said the unit locked again. I found constant voltage coming from the board to the door lock. I replaced the control and door lock as well as the damaged door and tested the unit and it works properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Pittsford, New York 14534
Ben H
Job Details:
02/24/2026
I replaced the chewed hose and tested the unit and it works properly with no leaks
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNFFS
Near Rochester, New York 14616
Zach L
Job Details:
02/24/2026
Compressor not running. No cooling in unit. Needs new compressor.; rqstng P&A on 2 WR97X10036 (8x6)s and 1 WR97X25268 (7x5) and 2 WR97X10033 (6x4)s and 1 WR87X43007 (Compressor) and 1 WR87X30875 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW1
Near Canandaigua, New York 14424
Ben H
Job Details:
02/24/2026
The unit had a cracked water inlet valve. I replaced the cracked valve and tested the unit and it works properly with no leaks. The customer did not have any water damage to report so I left the old valve with the customer.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Farmington, New York 14425
Ben H
Job Details:
02/24/2026
"The unit was leaking from the Gearcase. When I went to replace the Gearcase I found that the wash plate would not come off so I broke it off and removed the Gearcase. I also found the unit needed new suspension rods and a new hub and cam. I replaced the leaky Gearcase, the hub, the cam, suspension rods and wash plate and tested the unit and it works properly with no leaks; used 1 W10528947 (HUB), and 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, New York 14616
Zach L
Job Details:
02/24/2026
"Thermal fuse blown again. Replaced thermal fuse and tested. Unit overheating. Either cycling thermostat or outlet thermostat sticking closed, will replace both.; ordrng 1 WP3977767 (Cycling thermostat) and 1 WP3387134 (Outlet thermostat), used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Rochester, New York 14610
Andres V
Job Details:
02/24/2026
"Checked error codes found 10-2 for vent electrical problem and also 9-2 for no drain. I tested unit noticed slow flow of water draining, I cleaned out the hose and tested again unit now drains better. Vent will also need to be replaced. ; ordrng 1 W11649995 (Vent), dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD24ESSM1WW
Near Rochester, New York 14625
Andres V
Job Details:
02/24/2026
Customer stated unit wouldnt lock for a day but then did a couple days later. I hooked up the GE tool to unit did find lid lock error. I ran a drain and spin unit locked and spun. I could not duplicate issue.
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Webster, New York 14580
Andres V
Job Details:
02/24/2026
The hole on the agitator wore out and wouldnt hold agitator. Had new one with me I replaced it. Could not run a diagnostic customer had plumbers and they shut the water off.; dspstn on spec-tagged invntry: 1 W10836692 AGITATOR
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Spencerport, New York 14559
DeVaughn C
Job Details:
02/24/2026
Replaced water valve assembly then tested. Repair successful.
We serviced a
WHIRLPOOL OVEN
Model WEE745H0LZ3
Near Rochester, New York 14626
Zach L
Job Details:
02/24/2026
"Short at terminal block. Needs new terminal block, wiring harness, and power cord.; ordrng 1 WPW10245259 (Terminal block) and 1 W11761836 (Main harness) and 1 90-2060 (CORD 4' 40A 4W)"
We serviced a
KITCHENAID DISHWASHER
Model KDFS224SPS0
Near Brockport, New York 14420
Zach L
Job Details:
02/24/2026
"Water in leak sensor tray. Unit unlevel, causing leak. Levelled unit and tested, working properly."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Walworth, New York 14568
Andres V
Job Details:
02/24/2026
"Found pressure fault error code. I replaced the ACU, ran a diag cycle. Unit is working properly."
We serviced a
KITCHENAID MICROWAVE
Model KMMF330PSS00
Near Rochester, New York 14618
Trevor
Job Details:
02/24/2026
Removed microwave from cabinet to install new fuse and interlock assembly.Reinstalled and tested . Microwave and it is now working normally.
We serviced a
KITCHENAID OVEN
Model KEBK276SSS04
Near Brockport, New York 14420
Zach L
Job Details:
02/24/2026
"Outer broiler ring not turning on in upper oven. Needs new broiler. Light out in lower oven, needs new bulb.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WP9760774 (Broiler) and 1 WPW10169757 (Bulb)"
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Rochester, New York 14612
DeVaughn C
Job Details:
02/24/2026
"Customer reports squealing noise during spin. No error codes stored. Tested spin and agitation in diagnostics. Cam, actuator, and belt pass inspection. Unable to recreate any excessive noise at this time. Unit functioning as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDPS624SPS0
Near Rochester, New York 14612
DeVaughn C
Job Details:
02/24/2026
Customer reports unit is not dispensing rinse aid. FAE1 error code stored. Dispenser should be replaced. ; ordrng 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, New York 14615
DeVaughn C
Job Details:
02/24/2026
Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14616
DeVaughn C
Job Details:
02/24/2026
Customer reports unit stopped working mid cycle. No error codes stored. Off-balance event occurred due to failed suspension. Dampers should be replaced. ; ordrng 1 W10780045 (Suspension)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greece, New York 14616
DeVaughn C
Job Details:
02/24/2026
Replaced timer. Repair successful.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSC5536RZ00
Near Webster, New York 14580
Andres V
Job Details:
02/24/2026
Followed tips given by whr but gasket door was still sticking out. Spoke to Jeff we both agreed to order both side doors. ; ordrng 1 W11716861 (FF door) and 1 W10884773 (Badge) and 1 W11737057 (Fz door)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Webster, New York 14580
Andres V
Job Details:
02/24/2026
Unit has vent motor electrical problem error and no drain error as well. When I arrived to home customer stated she did a load this morning which completed successfully. I started a cycle and canceled to make sure drain pump is working. Issue is with vent shorting out and causing communication issue.; ordrng 1 W11649995 (Vent)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Webster, New York 14580
Andres V
Job Details:
02/24/2026
"Found lower oven bake Ignitor getting voltage but not glowing. I replaced the Ignitor and tested it, unit is heating up now. ; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Fairport, New York 14450
Trevor
Job Details:
02/24/2026
Filter is stuck due to dislodged release mechanism. Disassemble filter head and reattached release mechanism. It snapped back into place and nothing is broken. Advise customer to make sure that filter is aligned correctly when inserting to prevent damage.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPH4316AW0A
Near Rochester, New York 14604
Zach L
Job Details:
02/24/2026
"Sump and drain plugged with debris. Cleared and cleaned sump and drain line. Tested, unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, New York 14613
DeVaughn C
Job Details:
02/24/2026
Customer reports unit makes excessive noise before spinning. Discovered loose rotor bolt. Applied thread sealer to bolt then tightened. Repair successful.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Irondequoit, New York 14617
Andres V
Job Details:
02/24/2026
Found dishwasher leaking from the water valve. I could not shut off the water the valve is seized. I placed a pan underneath to catch water until i come back.; ordrng 1 WPW10327249 (Valve)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD38EASW0WS
Near Rochester, New York 14610
Trevor
Job Details:
02/24/2026
Spoke to customer over the phone to check on the status of the dryer. He says that there haven't been any further complaints about the dryer from the fire fighters. Closing out call.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL3
Near Rochester, New York 14610
Trevor
Job Details:
02/24/2026
Unit getting a leak error and pump malfunction error. F8E4 and F9E2. Cleared water from leak detector and tray. Removed debris stuck in drain pump assembly. Overflow due to no drain problem. Retested and dishwasher is now fully operational.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Rochester, New York 14613
DeVaughn C
Job Details:
02/24/2026
Outer assembly not included in door assembly. Ordering outer assembly. ; ordrng 1 W11328751 (Outer assembly)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rochester, New York 14605
DeVaughn C
Job Details:
02/24/2026
"Customer reports unit doesnt dry consistently, error code, and loose top. F3E2 (Open or Shorted Moisture Sensor) error code stored, and locking clips for top panel are missing. Moisture sensor and top panel clips should be replaced. ; ordrng 1 WP3387223 (Moisture Sensor) and 1 WPW10298258 (Sensor Harness), dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDPE204GPS
Near Rochester, New York 14609
Trevor
Job Details:
02/24/2026
Upper rack is sitting too low and not engaging with the water tube in rear.The side rail mounts that attach to tub are loose on both sides. Removed the dishwasher and secured the mounting screws. Retested and dishwasher tray rack is now closing flush with the rear water tube.
We serviced a
HOTPOINT DRYER
Model HTX26EASWWW
Near Rochester, New York 14609
Trevor
Job Details:
02/24/2026
585 208 8685. Customer complain that dryer is taking too long to dry clothes. Check unit and did not find any obvious problem. Dryer is getting hot and the external vent is is disconnected. Installed new thermostats and heating element. Advise customer to run the unit without the vent to test if it is drying better.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Rochester, New York 14613
Trevor
Job Details:
02/24/2026
Dryer has no power due to a missing screw and nut securing the power cord to the dryer. Replace nut and screw from store stock. Tested the dryer and now it's heating and running normally; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB1
Near Rochester, New York 14605
Trevor
Job Details:
02/24/2026
The lid lock is broken and needs replacement. ; ordrng 1 W11670519 (Lid lock)
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55GSPR3RS
Near Farmington, New York 14425
Ben H
Job Details:
02/24/2026
The customer complaint is the unit doesnt dry. I checked the air vent and found plastic lodged it the vent. I removed the object from the vent and tested the unit and it works properly
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB9
Near Irondequoit, New York 14617
Andres V
Job Details:
02/24/2026
"Bail arm was pushed in all the way it was not letting it go up and tell ice maker to stop making ice. Adjusted bail arm, customer is to monitor."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14620
DeVaughn C
Job Details:
02/23/2026
"Item caught under agitator, preventing proper operation. Removed item then calibrated control. Repair successful."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, New York 14615
DeVaughn C
Job Details:
02/23/2026
"Replaced control, motor, and stator. Calibrated then ran diagnostic cycle. Unit functioning as designed."
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Rochester, New York 14626
DeVaughn C
Job Details:
02/23/2026
"Customer reports unit does not spin, items are wet and heavy. F31 error code stored 304 times and belt loss alert. Discovered belt dismounted and damaged. Belt must be replaced. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Hilton, New York 14468
DeVaughn C
Job Details:
02/23/2026
"Unit will not spray water. F4E3 error code stored. Diverter can be heard, but no movement from spray arms. Sump motor should be replaced. Customer deciding on repair. ; ordrng 1 W11613480 (SUMP MOTOR)"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBS3
Near Brockport, New York 14420
DeVaughn C
Job Details:
02/23/2026
"Unit will not drain, stagnant water present upon arrival. No power going to drain pump when drain is activated. Control board must be replaced. Part is disconnected. No further repair needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, New York 14624
DeVaughn C
Job Details:
02/23/2026
"Customer reports unit works intermittently. F2E1 error code stored. Unit would not dispense water in diagnostics. Replaced panel and control. Unit would fill and drain, but pump is nonfunctional. Sump motor must be replaced. ; rqstng P&A on 1 W11613480 (Sump Motor)"
We serviced a
HOTPOINT WASHER
Model HTW240ASK5WS
Near Rochester, New York 14606
DeVaughn C
Job Details:
02/23/2026
Excessive noise during agitation. Discovered oil leak from gearcase. Gearcase must be replaced. ; ordrng 1 WH03X28859 (Gearcase)
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Rochester, New York 14605
Zach L
Job Details:
02/23/2026
"No heat. Correct voltage from outlet, only 120v at element. Voltage being sent from L1 through control board relay, no voltage from L2 through motor. Centrifugal switch shorted.; ordrng 1 279827 (Motor), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
GENERAL ELECTRIC RANGE
Model RGBS400DM3WW
Near Rochester, New York 14605
Zach L
Job Details:
02/23/2026
"Replaced spark module and ignitor switches. Tested, unit working properly."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, New York 14618
Andres V
Job Details:
02/23/2026
Replaced the belt and belt pulley. Tested unit out. Unit is working properly; dspstn on spec-tagged invntry: 1 341241 BELT
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT670SMV1ES
Near Rochester, New York 14618
Andres V
Job Details:
02/23/2026
Replaced the water valve. I tried to test unit but I could not because unit was not connected to water. I went into basement to see if I could connect to water but the water line doesnt connect to valve. Customer stated they think plumber put on shut off valve but cannot connect to the water line.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14611
Andres V
Job Details:
02/23/2026
Replaced the lid lock. Ran a diagnostic test unit is working properly.
We serviced a
GE RANGE
Model C2S950P2M2S1
Near Rochester, New York 14626
Andres V
Job Details:
02/23/2026
Probe stuck inside the receptacle I could not get it out it will need to be replaced. ; ordrng 1 WB34K10134 (Probe receptacle) and 1 WB20T10024 (Probe)
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS01
Near Rochester, New York 14618
Zach L
Job Details:
02/23/2026
Turntable motor rattling and intermittently failing. Needs new turntable motor; ordrng 1 W11724411 (Turntable gear) and 1 W10911403 (Turntable motor)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near West Henrietta, New York 14586
Ben H
Job Details:
02/23/2026
The customer complaint was an intermittent f3e1 error code. I found the pressure sensor had fallen out of place so I corrected its position and tested the unit and was unable to replicate the issue. I suspect the out of place sensor was causing the issue so the customer is to use and monitor the ubit
We serviced a
GENERAL ELECTRIC DRYER
Model GTX33EASK1WW
Near Rochester, New York 14620
Zach L
Job Details:
02/23/2026
"Replaced start switch and button. Tested, unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near Rochester, New York 14624
Zach L
Job Details:
02/23/2026
"Replaced dispenser paddle assembly. No longer sticking, working properly."
We serviced a
WHIRLPOOL DRYER
Model GEW9878PW0
Near Rochester, New York 14609
Trevor
Job Details:
02/23/2026
Belt slipped off motor pulley due to seize up drum rollers. Installed new rollers and tested. Dryer is running normally. The customer customers neighbor was home.; used 1 349241t (Support rollers) from stock
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60GBSR1WS
Near Rochester, New York 14612
Andres V
Job Details:
02/23/2026
"Unit is squeaking when in a cycle. I cannot determine where noise is coming from. I called techline and explained to them issue I informed them i replaced the bearing, drum, idler pulley and the motor blower assembly. They did not suggest of what to do next and gave me a case number to give to customer to call GE. Case # 20115014"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Henrietta, New York 14467
Ben H
Job Details:
02/23/2026
The customer complaint is the unit makes a loud noise when it stops filling. The noise is coming from water hammer off the house plumbing. I informed the customer what is causing the noise and I advised customer to call a plumber to install water hammer arrestors
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Webster, New York 14580
Trevor
Job Details:
02/23/2026
Installed new control board due to constant draining issue and tested. All washer functions are working normally.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS3
Near Webster, New York 14580
Trevor
Job Details:
02/23/2026
Loud noise during heating due to worn cooling fan motor. Installed new cooling fan assembly and tested. Fan operating quietly now.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, New York 14623
Ben H
Job Details:
02/23/2026
The customer complaint is low fill. I found the hot and cold hoses were switch on the valve and the cold valve doesnt open. When I went to switch the hoses and confirm there is water supply to the hot side I was unable to shut off the hot water valve. I recommended the customer call a plumber to replace the shutoffs and make sure water is getting to the valve and if water supply is good then call us back to replace the washer valve; rqstng P&A on 1 W11210459 (Valve)
We serviced a
AMANA COOKTOP
Model AKS3040E
Near Webster, New York 14580
Trevor
Job Details:
02/23/2026
Front right burner isn't lighting due to a crack in the surface igniter. Installed new surface igniter and tested. Burner is now lighting consistently.
We serviced a
KITCHENAID OVEN
Model KODC504PPS
Near Pittsford, New York 14534
Ben H
Job Details:
02/23/2026
"Case number 22624605 the customer complaint was the unit has a miswire error code. The unit is receiving 240v. I called techline for assistance to diagnose and we found 120v between j11 and j12, 120v between j16 and j11 and 245v between j16 and j12. The board is receiving proper voltage. The unit is the lower of two stackable wall ovens that are wired into the same 50 amp circuit per installation instructions. The upper unit is functioning properly and the lower one is the only one with an issue. Techline agent said to have customer run a separate line on its own circuit, however I had the lower unit wired into the circuit without the top unit and the issue is still there. I am sending this job up to JM for research.; O-emld tckt"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV1FS
Near Hilton, New York 14468
Andres V
Job Details:
02/23/2026
"Replaced the heating element, spray arm and spray arm adapter. Ran a normal cycle and watched for leaks, I did not see any unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Rochester, New York 14615
Zach L
Job Details:
02/23/2026
"Replaced torn door gasket. Door bins broken, needs new door bins. Customer comfortable installing new door bins.; ordrng 2 WPW10212139 (LH door bins SHIP DIRECT TO CUTOMER)s"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model CWE19SP4NW2
Near Rochester, New York 14616
Zach L
Job Details:
02/23/2026
"Mullion divider not catching, staying in open position while door closed, causing extended cooling times in refrigerator and freezing vegetables. Adjusted door and catch, mullion now closing properly."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV1FS
Near Victor, New York 14564
Ben H
Job Details:
02/23/2026
"Customers complaint is that whenever the dishwasher is used, the breaker trips. The customer also tried using an extension cord; rqstng P&A on 1 WD05X35098 (Element) and 1 WD21X32678 (Ac harness) and 1 WD21X35478 (Control)"
We serviced a
KITCHENAID M/W OTR
Model KMMS130RPS01
Near Canandaigua, New York 14424
Ben H
Job Details:
02/23/2026
I replaced the broken door and tested the unit and it works properly
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Webster, New York 14580
Trevor
Job Details:
02/23/2026
Wash pump is faulty. Install new wash pump assembly and tested. Dishwasher is not washing normally.; dspstn on spec-tagged invntry: 1 W11416362 PUMP AND MOTOR
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Hilton, New York 14468
Andres V
Job Details:
02/23/2026
"Replaced the sump and pump. Tested unit on a normal cycle, unit is working properly"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Hilton, New York 14468
Andres V
Job Details:
02/23/2026
"Found hose kinked causing unit to not be able to drain. I noticed hose was not original one to the unit, asked customer about she stated they never gave her the correct hose when it was delivered. Once i adjusted hose unit drained and is working properly.; ordrng 1 W11244231 (Drain hose), dspstn on spec-tagged invntry: 1 W11670519 LATCH"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDP715SYV6FS
Near Rochester, New York 14612
Zach L
Job Details:
02/23/2026
"Replaced spray arm and tested. No leaks, unit working properly."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Ontario, New York 14519
Trevor
Job Details:
02/23/2026
Led light flickering in the fridge. Ordering new light module. Customer complaint of occasional loud chattering noise in the fridge. From customers complain it sounds like the damper is making noise. Ordering new damper assembly. Door gaskets on both doors are torn. Ordering new door gaskets.; ordrng 1 W11043011 (Light module) and 1 W10555984 (Air grille) and 2 W10830055 (Door gasket)s
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ontario, New York 14519
Trevor
Job Details:
02/23/2026
Washer isn't draining due to broken wiring to drain pump. Install new wiring harness and clip to repair draining issue. Tested washer and now it's draining constantly. Washer has to be unplugged in order to stop it from draining. Customer says that they didn't have this issue before. I will leave washer unplugged overnight and follow up tomorrow to see if it's working better.; used 1 W11643701 (Wiring harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV00
Near Rochester, New York 14616
Andres V
Job Details:
02/23/2026
Customer stated she turned ice maker on over the weekend and was using the dispenser and did not see any leaks. I double checked the couplers found small drip coming from ice maker line. I put a new coupler it stopped leaking.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW585BSV3WS
Near Fairport, New York 14450
Ben H
Job Details:
02/20/2026
I replaced the loose belt and tested the unit and it works properly
We serviced a
GE DRYER
Model GTD65GBSJ3WS
Near Irondequoit, New York 14609
Ben H
Job Details:
02/20/2026
The customer complaint is that the unit does not turn on.I found the belt was broken so I ordered a new belt; ordrng 1 WE03X29897 (Belt)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Rochester, New York 14608
Ben H
Job Details:
02/20/2026
The customer complaint is the unit doesnt spray any water. I found voltage going down to the sump pump but it would not activate so I replaced the pump and tested the unit and it works properly
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, New York 14608
Ben H
Job Details:
02/20/2026
The customer complaint is loud operation and an error code. The unit had an off-balance load error code and I found the suspension rods were extremely weak. The unit will need new suspension rods; ordrng 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, New York 14619
Ben H
Job Details:
02/20/2026
The customer complaint is unit makes a loud noise whenever its plugged in. I found that the unit had a faulty pressure sensor running the drain pump continuously so I replaced the control and tested the unit and it works properly; used 1 W11608056 (Control) from stock
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Farmington, New York 14425
Ben H
Job Details:
02/20/2026
The customer complaint is noisy operation. I found a couple of the roller wheels were locked up and the belt was worn out. I used a repair kit on the unit and when I went to plug it back in to test it I noticed burn marks on the cord and the outlet. I showed those to the customer and recommended they get an electrician to check out the outlet before plugging the unit back in
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rochester, New York 14624
Zach L
Job Details:
02/20/2026
"Replaced UI and tested, unit working properly."