We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Victor, NY 14564
Dave F
Job Details: 06/30/2022
Replaced spray arm and manifold. Tested unit . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Victor, NY 14564
Jeremy
Job Details: 06/30/2022
Replaced right side door for not closing properly. Adjusted doors for alignment. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14607
Andres
Job Details: 06/30/2022
Customer stated rack was broken. Diagnosed unit and found that wheel broke of adjuster. Unit needs new rack ; ordrng 1 W10712395 (Rack adjuster)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Dave F
Job Details: 06/30/2022
Replaced lid and tested unit in auto diagnostics. Unit tested good .
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Jeremy
Job Details: 06/30/2022
"Customer stated unit would not complete a cycle. Checked and found F5E3 error for lid latch. Found that lid switch is faulty and opening if lid is moved slightly. Replaced latch, unit checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 06/30/2022
"Customer stated unit is making noise during agitation. Ran diagnostic and found F7E6 error code. Found that shifter arm is not moving to engage transmission during agitation. Also noticed oil build up on drive pulley and inside splutch assembly. Replaced cam and actuator. Unit operates as expected. Explained to customer that noise could be coming from transmission due to oil leak. Also advised customer that transmission will need to be replaced to fully repair unit. Quoted for gearcase, customer does not want to replace gearcase at this time.; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS3
Near Hilton, NY 14468
Dave L
Job Details: 06/30/2022
The low voltage display has failed. Parts NLA.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Skaneateles, NY 13152
Chuck
Job Details: 06/30/2022
No power going to unit. Thermal fuse tested bad. Replaced fuse. Unit tested good
We serviced a
KENMORE REFRIGERATOR
Model 795.75546401
Near Canandaigua, NY 14424
Dave F
Job Details: 06/30/2022
Spoke with cucustomer. Unit is an LG Kenmore which we do not work on .
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM354GPS0
Near Auburn, NY 13021
Chuck
Job Details: 06/30/2022
Unit not washing. Wash motor tested bad. Customer elected not to repair.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Auburn, NY 13021
Chuck
Job Details: 06/30/2022
Customer stated that left front burner when turned to low stays in high. Infinite switch tested bad. Ordered switch ; schdld next appmnt for 7/5 TUE AM
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Geneva, NY 14456
Chuck
Job Details: 06/30/2022
I could not get agitator out as it is fused to the gearcase. Ordering agitator W11550891. ; ordrng 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Phelps, NY 14532
Chuck
Job Details: 06/30/2022
Customer stated that unit is not powering on. I confirmed the issue. I tried getting unit into a diagnostic mode but the UI would not let me. Unit is getting the proper voltage. Ordering Control W11513246 and UI W11391560; ordrng 1 W11513246 (Control) and 1 W11391560 (UI)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHN2899LF2K
Near Hilton, NY 14468
Dave L
Job Details: 06/30/2022
Defrost drain is clogged causing ice build up in freezer. Removed and cleaned defrost tube. Removed ice from evaporator pan and freezer. I
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14626
Dave L
Job Details: 06/30/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Dave L
Job Details: 06/30/2022
Customer is experiencing freezing temps in the fresh food section. Found items blocking air damper. This is Likely causing the damper to remain open longer than normal recommending these items be removed to restore proper airflow
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14605
Dave L
Job Details: 06/30/2022
Found freezer door seal not sealing properly. Adjusted door unit a good seal was achieved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Dave L
Job Details: 06/30/2022
"This is an r600 unit which will require extra components ordering what is needed; ordrng 1 W11506460 (Suction line) and 1 iW11502743 (Precooler), dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11504431 COUPLER BR 7.5X5"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Rochester, NY 14609
Dave L
Job Details: 06/30/2022
Replaced agitator and hub. Unit calibrated and tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, NY 14607
Dave L
Job Details: 06/30/2022
Unit has slowly warmed up to 45 degrees in freezer. Low side leak. Ordering sealed system parts. ; ordrng 1 W11407409 (Evap) and 1 W11480426 (Conpressor) and 1 W11407404 (Discharge tube) and 1 W11407403 (Suction tube) and 1 W11504435 (6-2) and 1 W11504445 (5-4) and 2 W11504445 (8mm aluminum)s and 1 W11504431 (7-5) and 1 W11504430 (7-6) and 2 W11504415 (8.5-8)s and 1 W11504421 (8-5) and 2 W11504421 (Process tube)s and 1 W11504421 (Lok prep)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nunda, NY 14517
Dave F
Job Details: 06/30/2022
Door was loose causing the strike to miss . Adjusted the door and strike door now shuts . Advised to not run the machine until they fix the venting . It is a fire hazard .
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced gearcase and wash plate. Ran calibration and tested diagnostics cycle. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13212
Chuck
Job Details: 06/29/2022
Ordering Harness W11170612 and led control W10804160. ; ordrng 1 W11170612 (Harness) and 1 W10804160 (Led control)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
Andres
Job Details: 06/29/2022
Customer stated gasket kept falling off door. I tried to put gasket back in place but everytime I opened the door it would come off. Ordering new gasket.; ordrng 1 W11240749 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Cicero, NY 13039
Chuck
Job Details: 06/29/2022
Unit was making ice after repair but only filled bucket to a 1/3 full then eventually stopped making ice after the second day. No error codes. No water in ice maker upon arrival. Verified that the heater is working as i turned it on (test 19) to thaw the water line. Ui is not telling the heater to come on durning a normal ice cycle. Ordering UI W11405309. ; ordrng 1 W11405309 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Clay, NY 13041
Chuck
Job Details: 06/29/2022
Unit has bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14621
Andres
Job Details: 06/29/2022
Replaced belt. put unit back together and tested it unit now tumbles and heats.
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, NY 14519
James
Job Details: 06/29/2022
Unit not developing frost after customer moved shelves in ff section. Siliconed liner and replaced badge. Left gasket. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Churchville, NY 14428
Dave L
Job Details: 06/29/2022
Unit is not washing due to an open wash motor. Replaced sump and motor assembly. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14624
Dave L
Job Details: 06/29/2022
Customer wanted the washer checked because it made a noise during agitation. Has been working ok since. Ran diagnostics to verify proper operation. No visible wear on drive system. Tested om
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ09
Near Irondequoit, NY 14609
Andres
Job Details: 06/29/2022
Customer stated that her freezer was not getting cold enough. Diagnosed unit but found unit to be working properly. Suggested that customer puts her ice cream and meats on the top back shelf if she wants it more frozen. Also showed her the cold control and how she could change the temp. I checked door switch and fan on unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14610
Andres
Job Details: 06/29/2022
Customer stated unit was putting in cold water when he has it turned to hot. I startedu it to see what valve was being activated I noticed that hot valve was opening but then cold water valve would be activTed. I called tech line to ask if this is normal operation. I was told that yes it is because of energy saving. Hot water only needs to be 100 deegres and will not get add hot water past that. Sr 7733997804
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Ontario, NY 14519
James
Job Details: 06/29/2022
Complaint of screeching noise at start of cycle. Tested no error codes. Calibrated control. Customer is to monitor if problem persists order gearcase and belt.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, NY 14606
Dave L
Job Details: 06/29/2022
Ice maker thermostat is shorted closed preventing fill. Replaced ice maker module
We serviced a
KITCHENAID OVEN
Model KEBK206SSS00
Near Rochester, NY 14625
Andres
Job Details: 06/29/2022
Replaced broil element on top oven. Tested unit both of broiler element came on. Unit is working properly.
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced manifold and tested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14624
Dave L
Job Details: 06/29/2022
Freezer ice maker is leaking into bin. Found full cup iced over allowing water to spill from cup during fill. Removed ice
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14608
Dave L
Job Details: 06/29/2022
Found actuator arm disconnected from cam. Replaced actuator. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Greece, NY 14626
Dave L
Job Details: 06/29/2022
Oven will not operate due to an open L2 at the terminal block. Ordering harness and control. ; ordrng 1 W11416047 (Harness) and 1 W11546066 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced bake element and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/29/2022
"Replaced Refrigerator door, unit checks good. Door nameplate was not ordered. Ordering nameplate. Customer is unhappy that freezer door is not perfectly flush with refrigerator door. Door is sealing properly. Advised customer to contact customer care about cosmetic issue.; ordrng 1 W11223753 (Nameplate)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14612
Dave L
Job Details: 06/29/2022
Unit not completing cycles. Found drain Hose filter clogged causing f5-e3 error. Removed filter and ran quick wash to verify. Cycle finished without issue
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rochester, NY 14610
Andres
Job Details: 06/29/2022
Replaced lid on unit. Made sure it closed and opened properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Penfield, NY 14526
James
Job Details: 06/29/2022
Replaced control. One year warranty on repair.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Rochester, NY 14626
Dave L
Job Details: 06/29/2022
Replaced control due to convection fan not operating. Found that p2-2 was misplaced at the factory. Removed convent voltage feed back to correct position. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced rh gasket and molded with heat gun.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Rochester, NY 14608
Jeremy
Job Details: 06/29/2022
"Unit has F7E9 error code. Checked and found oil leaking from gearcase. Unit would need gearcase, slider and rotor. Cost of repair outweighs cost of new machine."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/29/2022
Upon arrival unit had a finished load of laundry inside that was properly spun out. Removed laundry and ran diagnostics. Unit has F9E1 error. Ran diagnostic cycle and discovered excessive suds. Inspected drain pump filter and found excessive suds. Inspected air trap and found excessive suds. Customer is using detergent or products creating excessive suds inside washer. Machine is operating as expected.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Pittsford, NY 14534
Jeremy
Job Details: 06/29/2022
Found lid broken around left hinge. Ordering lid and hiinges.; ordrng 1 W11259006 (Lid) and 1 Sh15 (Shipping) and 1 WP8563965 (Left Hinge) and 1 WP8572974 (Right Hinge)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details: 06/29/2022
Replaced slider gearcase and rotor for excessive knocking noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/29/2022
Replaced broken heating element. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced gearcase and wash plate. Ran calibration and tested diagnostics cycle. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14621
James
Job Details: 06/29/2022
Hinges bending down into front panel so door wont close all of the way. Adjusted door now it closes properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14610
Andres
Job Details: 06/29/2022
Customer stated kickplate kept coming off and crispers we're cracked. Screwed in kickplate so it doesnt come off. Ordering two crispers.; ordrng 1 W11162443 (Crisper) and 1 W11162448 (Snack crisper)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Geneseo, NY 14454
Jeremy
Job Details: 06/29/2022
Replaced drain pump for intermittent operation. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14626
Dave L
Job Details: 06/29/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14618
Andres
Job Details: 06/29/2022
"Replaced ice maker. Cycled it, ice maker called for water."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0K
Near Greece, NY 14626
Dave L
Job Details: 06/29/2022
Unit is leaking from the faucet dispenser again. Documented with tech line. Bezel is broken and will need to be replaced with the dispenser ; ordrng 1 W11569112 (Dispenser) and 1 W11550898 (Bezel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Rochester, NY 14607
Andres
Job Details: 06/29/2022
"Customer stated units lights went out. Diagnosed unit and noticed that the fresh food lights are flickering but the freezer light was completely out. Called tech line to ask if these are all in the same circuit, was told that yes they are. Ordering freezer light. Sr 7733992746; ordrng 1 W11104452 (Led light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14612
James
Job Details: 06/29/2022
Replaced parts wnd tested. Leds functioning and icemaker cycled on its own. Tested dispenser.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/29/2022
Customer stated that the unit is not heating. Unit is still not getting 240v. I explained to the customer that he problem is with his line going to the unit and to have a electrician look at it. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/29/2022
Customer was concerned about the drying times. No codes. I tested the moisture sensor and it tested good. I tested airflow and the the airflow tested bad with the vent hose on and good with the hose off. I explained to the customer that the problem is in his venting and i suggested that he call a vent cleaning service. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Victor, NY 14564
Dave F
Job Details: 06/29/2022
Replaced suspension. . Calibrated. Ran auto diagnostics. Ran towels in a load and ran on high spin . Unit tested good
We serviced a
KENMORE DRYER
Model 110.68932790
Near Pittsford, NY 14534
Dave F
Job Details: 06/29/2022
Replaced thermal fuse and made sure unit element is cycling on and off and it is . Unit tested good .; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Dave F
Job Details: 06/29/2022
Replaced evap cover and main control with dispenser control . Unit is now cooling as expected.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Manchester, NY 14504
Dave F
Job Details: 06/29/2022
Customer had rescheduled for the 6th of July ; schdld next appmnt for 7/6 WED !
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Dave F
Job Details: 06/29/2022
Replaced evap fan and defrost thermistor. Tested unit. Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Canandaigua, NY 14424
Dave F
Job Details: 06/29/2022
Replaced both LeD freezer light bulbs . Lights are now working as expected.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 06/29/2022
Replaced wash sump and main control . Tested in diagnostics and normal cycle unit is now working as expected.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Nunda, NY 14517
Dave F
Job Details: 06/28/2022
Unit has brass heater bushings W11540964 replaced heater and tested unit . Tested good ; used 1 W11537778 (ELEMENT) from stock
We serviced a
KENMORE DRYER
Model 110.68932790
Near Pittsford, NY 14534
Dave F
Job Details: 06/28/2022
Dryer not turning on . Has 240 volts thermal fuse was blown . Venting seemed to be ok . Vacuumed out the dryer and cleaned the lint . Needs thermal fuse WP3390719; used 1 WP3390719 (FUSE-THERMAL) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Syracuse, NY 13203
Chuck
Job Details: 06/28/2022
Replaced motor and blower wheel. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/28/2022
"Replaced sensor, sump and motor. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Clyde, NY 14433
Chuck
Job Details: 06/28/2022
"Customer stated that the issue was the same as last time, very noisy. I ran a diagnostic test cycle and discovered that the unit was only making a noise while agitating. I inspected unit and discovered coins stuck between the agitator and tub, i removed coins. I ran another diagnostic test cycle in which the noise was no longer present. Unit tested good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2022
Customer stated unit will not fill. Checked and found F7E4 and F8E1 errors for shifter fault and slow fill. Found unit was not getting water. Customer stated there is a water main break and her house is with out water. Unable to fully diagnose due to no water supply.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2022
"Unit will not power on, user interface is completely unresponsive. User interface is bad. Customer unhappy with cost of repair and that unit is not fixed after three attempts. Explained that unit has had different issues on all previous visits. Customer is not going to pay for repair."
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Farmington, NY 14425
Jeremy
Job Details: 06/28/2022
"Found idler bearing seized causing loud squealing noise. Replaced idler pulley, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"
Near East Rochester, NY 14445
Dave F
Job Details: 06/28/2022
Switched vans
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Irondequoit, NY 14622
Dave F
Job Details: 06/28/2022
"Unit was warm in both sections . Frost build up in freezer section . Heater is working , ordering control and defrost thermistor.; ordrng 1 WPW10384183 (thermistor) and 1 W11558182 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Palmyra, NY 14522
Jeremy
Job Details: 06/28/2022
Replaced Ice Maker for slow ice production.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14621
Andres
Job Details: 06/28/2022
Replaced outter tub. Put unit back together and tested it. Unit ran properly without any leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 06/28/2022
Customer stated unit was not washing correclty. Found error codes F3E2 F2E1 F0E3. When I put unit into a diagnostic cycle I noticed that when It was trying to agitate impeller was not moving. I took off Impeller and noticed that teeth on gearcase and impeller were both worn out. Unit needs new gearcase.; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Impeller)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Fairport, NY 14450
Jeremy
Job Details: 06/28/2022
Customer stated broiler element would not turn off. Found when power is applied to range broiler would come on. Inspected wiring on back of unit. Found no shorted or broken wires. Broil element checks good for resistance. Found that control is sending voltage to broiler without user prompt. Recommend ordering oven control board.; rqstng P&A on 1 W11256088 (Control) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Pittsford, NY 14534
Jeremy
Job Details: 06/28/2022
"Found that cook top ignitors would begin sparking after over heated up for some time. Ordering spark switch harness, spark module and oven control.; ordrng 1 W11376663 (Spark Switch Harness) and 1 WPW10475149 (Spark module) and 1 W11100100 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/28/2022
Replaced console for membrane pealing. Unable to check unit due to power outage in area.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBS3
Near Rush, NY 14543
Jeremy
Job Details: 06/28/2022
Ran diagnostic found F7E1 error code. Ran diagnostic cycle and found wash motor runs but does not pump water. Ordering motor.; ordrng 1 WPW10605057 (Motor and Sump) and 1 Sh15 (Shipping)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Churchville, NY 14428
Dave L
Job Details: 06/28/2022
"Replaced heater, timer, and motor, due to unit shutting off intermittently. .;; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 279838 ELEMENT"
We serviced a
KENMORE RANGE
Model 790774664803
Near Rochester, NY 14606
Dave L
Job Details: 06/28/2022
Replaced weak bake Ignitor. Unit tested ok. ; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14606
Dave L
Job Details: 06/28/2022
Replaced fill tube heater and UI. Power cycled unit to clear ice maker error codes. Customer to monitor after 72 hours.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14617
Dave L
Job Details: 06/28/2022
Unit is making a loud noise intermittently when it cycles on.Found right side leaning on cabinet opening. Feet were never properly planted on floor allowing it to vibrate. Leveled unit and moved it away from cabintery
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14617
Dave L
Job Details: 06/28/2022
Customer not satisfied with door. Door has been adjusted and cabinet has been shimmed. Ordering new door per customers request. ; ordrng 1 LW10856269 (Door)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14616
Dave L
Job Details: 06/28/2022
Customer concerned with noise during agitation. Found washplate bolt loose. Tightened bolt and went over use and care with customer. Recommending splitting heavy loads in half ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW00
Near Rochester, NY 14626
Dave L
Job Details: 06/28/2022
Customer did not have serialNumber on paperwork. Referred them back to dealer to get a valid POP they will have whirlpool set up a new dispatch with the correct info
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14611
Dave F
Job Details: 06/28/2022
"Replaced slides and door . Heated gaskets , unit is sealing ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ
Near Hilton, NY 14468
Dave L
Job Details: 06/28/2022
Replaced and molded torn right side fresh food gasket. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 06/28/2022
Cycles arent consistent. Bleach stains clothes when bleach isnt used. Towels getting tangled. Cant get unit into diagnostics. Drain and spin started wash cycle. 119v w proper ground. Ordering parts. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11170645 (Acu) and 1 WP3951744 (Agitator)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 06/28/2022
"Customer stated unit was making clunking noise. Diagnosed unit and found pulley had fallen off. Had a pulley in my van so I replaced it. I also checked belt and noticed that it was severely cracked and about to break. Unit also needs a new belt.; ordrng 1 W10849499 (Belt), used 1 279640 (Pulley) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Hilton, NY 14468
Dave L
Job Details: 06/28/2022
Agitator was stripped. Replaced agitator
We serviced a
KITCHENAID 50#IM 15' FS
Model KUID308HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 06/28/2022
Product is located at 10277 glen grove point Hammondsport NY . Not this location.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2665HEQ
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/28/2022
Found the condenser coil is vibrating . Customer was concerned unit was on its way out . Unit is now running as expected and well.