Near Rochester, NY 14610
Evan
Job Details: 06/26/2020
WASHER MAYTAG MVWB765FW3 Customer stated that unit was bunching up clothes and not spinning correctly. Checked for error codes upon arrival. No codes present. Ran diagnostic cycle unit completed cycle as it should. During agitation portion of diagnostic cycle could hear noise customer was referring too. Discovered that rotor bolt was loose causing rotor to make noise when changing from spin to agitate. Tightened bolt and ran unit again. Could not replicate issue. Unit tested good
Near Rochester, NY 14620
Evan
Job Details: 06/26/2020
RANGE WHIRLPOOL KFGG500ESS2 Replacing left side panel due to original panel having small dent upon delivery. Replaced side panel. Unit tested good
Near Brighton, NY 14610
Steve
Job Details: 06/26/2020
REFRIGERATOR GE PFS22SISDSS Replaced ice maker for no ice
Near Penfield, NY 14526
Evan
Job Details: 06/26/2020
DISHWASHER MAYTAG MDB4709PAW2 Customer stated that unit is leaking from right corner of machine. Discovered that door gasket was unseated on right side causing issue. Trimmed gasket and placed back into channel. Ran unit and could not replicate issue.
Near Webster, NY 14580
Evan
Job Details: 06/26/2020
WASHER MAYTAG MVWB765FW0 Replacing console due to unit failing to respond to commands. Replaced console. Ran diagnostic cycle. Unit completed cycle as it should. Ran test cycle outside of test mode to confirm function. Unit tested good
Near Victor, NY 14564
Dave
Job Details: 06/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ01 Ice maker fill cup was frozen . Dethawed cup . Checked water pressure was good . Ran test cycle and checked fill tube pressure . Good . Cycled ice maker . Ice maker tested good .
Near Rochester, NY 14610
Steve
Job Details: 06/26/2020
REFRIGERATOR GE PFSF2MIXA WW Replaced bail arm for too much ice
Near Farmington, NY 14425
Dave
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW7300DW1 F0E3 overload error F0E5 off balance error F7E8 motor stator over temperature . Calibrated unit . Ran auto diagnostics. Unit tested good .
Near Ontario, NY 14519
Evan
Job Details: 06/26/2020
OVEN WHIRLPOOL K0DE500ESS04 Customer stated that interior door glass is dirty. Technician explained that due to vent being at top of door of food is not covered grease /debris will work its way through the vent into the glass. Customer is happy with performance of unit but stating that this issue is unacceptable. Technician offered to disassemble door for customer to clean interior door glass. Customer does not want technician to disassemble door. Called techline to document issue. Techline agent stated that any items with high moisture will cause this issue if not covered due to vent being located at top of door. Customer states they will be contacting manufacturer about issue. SR: 7728174322
Near Rochester, NY 14607
Steve
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced both thermistors for erratic operation.
Near Farmington, NY 14425
Dave
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDPE234GPS0 F6E4 float switch found debris under the float . Removed debris and tested in diagnostics. Unit tested good and heater is good . Cleared error codes .; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Hilton, NY 14468
David
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDPE234GPS0 Front panel is developing rust along the console. Ordering panel ; ordrng 1 W11157407 (panel)
Near Rochester, NY 14621
Steve
Job Details: 06/26/2020
WASHER MAYTAG MVWB835DC3 Tested washer and it is bouncing due to weak floor. Also found loss of power error code. Found cord connected to power strip in between wall and washer. May be loosing power at that connection when washer is shaking.
Near Irondequoit, NY 14617
Steve
Job Details: 06/26/2020
FREEZER FRIGIDAIRE FFC0522DW16 Compressor running but not cooling. The cost of compressor replacement outweighs replacing unit.
Near Rochester, NY 14612
Steve
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KBFS20EVWH10 Unit is in the garage. Customer states unit was very loud. Freezer evap looks good. Compressor is running. No abnormal noises. Lowered feet do doors close better. Removed ice maker for extra room in freezer
Near Irondequoit, NY 14622
Evan
Job Details: 06/26/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that unit would not fill. Discovered that connector for water valve was broken off causing issue. Replaced water valve and tested unit. Unit tested good
Near Caledonia, NY 14423
Steve
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Ice maker is only making about 1/4 amount of is in 24 hours. Cubes look good. Tested all fans and they are good. Inspected freezer evap area for frost build up. That area looks good. Lowered temp in freezer. -2 Ordering ice maker for low production. ; ordrng 1 WPW10764668 (ice maker)
Near Spencerport, NY 14559
David
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 no q2 no q3 no Freezer door had been held open for a period of time causing frost on product. Verified door self closure was working properly. Adjusted rails and calibrated measured fill for the customer Verbal signature is
Near Rochester, NY 14620
David
Job Details: 06/26/2020
DISHWASHER KENMORE 587.151594 Replaced tub gasket and lower door seal due to a small leak. Unit tested good
Near Rochester, NY 14620
David
Job Details: 06/26/2020
WASHER FRIGIDAIRE FAFW4011LW0 Replaced door latch and tested. Unit tested good
Near Canandaigua, NY 14424
Dave
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Freezer frosting up . Gaskets are good . Find gap between liner and unit . Sealed both cabinets . Gave tips on unit and best practices including making sure fruit and vegetables are covered . Unit tested good .
Near Webster, NY 14580
David
Job Details: 06/26/2020
REFRIGERATOR MAYTAG MBF1958FEZ03 Q1 no q2 no q3 no Replaced door camHinges and stop. Door closing properly Verbal signature
Near Rochester, NY 14617
David
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ Replaced shelf supports that were interfering with crisper closure.
Near Bloomfield, NY 14469
Dave
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Freezer evap fan not working. Unit has voltage going to fan but fan isn’t working order fan and blade .; rqstng P&A on 1 4389144 (motor,evap.fan) and 1 WP2169142 (evaporator fan blade)"
Near Rochester, NY 14624
David
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Found leak alt discharge tube near condenser and due on the fresh food evaporator. Removed muffler and repaired leak at evaporator. While repairing evaporator the deli cover cracked ordering cover. Unit began cooling after it was recharged. Customer to monitor ; ordrng 1 WPW10398004 (appliance cover-canv)
Near Rochester, NY 14617
Evan
Job Details: 06/26/2020
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that detergent dispenser spring had popped out of channel. Tech was able to reinstall spring and tested dispenser in diagnostic mode. Door opened as it should. Unit tested good. Collecting service call fee
Near Rochester, NY 14621
Evan
Job Details: 06/26/2020
WASHER WHIRLPOOL MVWC565FW1 Replaced lid lock due to unit not actuating lock. Replaced lock and discovered that control is causing issue. Customer can not afford to replace control at this time. She will contact office when she has enough.
Near Bloomfield, NY 14469
Dave
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW4816FW2 Washer is squeaking a lot during spin found it is coming from the gear case . ordering gearcase ; rqstng P&A on 1 W11255272 (gearcase)
Near Rochester, NY 14621
Evan
Job Details: 06/20/2020
WASHER WHIRLPOOL MVWC565FW1 Customer stating unit will not run cycle. Upon inspection discovered multiple error codes relating to lid lock. Discovered lid lock is failing. Ordering lid lock; ordrng 1 W11307244 (LID LOCK )
Near Irondequoit, NY 14609
Evan
Job Details: 06/20/2020
DRYER WHIRLPOOL MEDX655DW1 Customer stating unit will not power up. Upon inspection discovered that power cord has short in cord causing issue. Tech is not in normal vehicle where power cord is truck stock. Tech to return Monday afternoon to install cord
Near Irondequoit, NY 14622
Evan
Job Details: 06/20/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was not responding to commands. Discovered that lid lock is causing issue. Lid lock is truck stock will return with lock ; used 1 W11307244 (LATCH) from stock
Near Rochester, NY 14626
David
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Door is difficult to open after either door is opened due to suction. Air relief holes on gasket had flashing. Cleared flashing. Door opens slightly easier. Called Techline to document. They recommended replacing gaskets if the customer was not satisfied. Ordering gaskets Sr7728121578; ordrng 1 W10443314 (gasket-fip) and 1 W10443316 (gasket-fip)
Near Farmington, NY 14425
Dave
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Replaced fan in freezer section . Checked UI board that control the pantry drawer is is working but could cause issues like this . There is frost by the rails in the freezer Section. The unit ice box fan was working but a failing one may cause this . Unit tested good .
Near Rochester, NY 14620
David
Job Details: 06/20/2020
WASHER FRIGIDAIRE FAFW4011LW0 Unit will not start because the door switch isn’t closing. Ordering door switch ; ordrng 1 131763256 (DOOR LATCH 76.99)
Near Fairport, NY 14450
Dave
Job Details: 06/20/2020
RANGE KITCHENAID KESC300HBL5 Customer will seek new unit
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
REFRIGERATOR KITCHENAID KBSD602ESS00 Put a tested light module in unit and all lights turned on except tester light. Ordering light module. ; ordrng 1 W11462342 (LED MODULE)
Near Rochester, NY 14610
Evan
Job Details: 06/20/2020
VAN FORD TRANSIT CONNECT Dropping truck off at my tee
Near Rochester, NY 14618
Evan
Job Details: 06/20/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated that units upper rack was falling. Discovered that wheels on adjuster have fallen off due to tabs for wheels breaking. Replaced adjusters. Tested rack. Unit tested good Unit currently under Costco 2 year warranty ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Evan
Job Details: 06/20/2020
DISHWASHER KITCHENAID KDFE204ESS4 Customer stated that unit was leaking water from bottom of door. Checked for error codes upon arrival. No codes present. Discovered that gasket has come unseated from track causing issue. Reseated gasket. Ran test cycle. Unit tested good
Near Rochester, NY 14620
David
Job Details: 06/20/2020
DISHWASHER KENMORE 587.151594 F12Unitnis leaking from lower door seal and tub seal. Ordering tub seal; ordrng 1 154827601 (gasket17.91) and 1 809006501 (gasket11.49)
Near Rochester, NY 14621
Evan
Job Details: 06/20/2020
WASHER KENMORE 417.404127 "Customer stated that unit will not spin out. Upon inspection checked incoming voltage to motor control. Motor control is receiving 120v. Checked resistance on MCU between pins 1&2 , 2&3 , 3&1 resistance is showing as infinite. Motor control will need to be replaced but part is NLA ; dspstn on spec-tagged invntry: 1 134438301 SWITCH"
Near Rochester, NY 14620
David
Job Details: 06/20/2020
WASHER WHIRLPOOL WTW4955HW1 Q1 no q2 no q3 no Found a pin hole in the drain hose causing a small leak. Ordering drain hose; ordrng 1 285863 (drain hose)
Near Conesus, NY 14435
Steve
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Control was unresponsive. Replaced main control for unresponsive and erratic behavior. The refrigerator tests good ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14616
David
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM01 Customer had called to cancel. Ice maker is working.
Near Pittsford, NY 14534
Dave
Job Details: 06/20/2020
REFRIGERATOR MAYTAG MRT711SMFZ00 Noise that customer is hearing is the door switch hitting while closing . The fresh food door was not closing adjusted the wheels . Freezer door was not installed correctly .tested unit . Tested good .
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
WASHER FRIGIDAIRE FAFW3921NW0 Found first two rows of leds do not light up in quick was or casual wash but light up in normal wash. Ordering control. ; ordrng 1 137035251 (control board)
Near Rush, NY 14543
Steve
Job Details: 06/20/2020
RANGE WHIRLPOOL KSGG700ESS2 Replaced console for cosmetic damage when customer received machine.
Near Honeoye Falls, NY 14472
Dave
Job Details: 06/20/2020
DRYER WHIRLPOOL WET4027HW0 Dryer venting tested bad . Removed venting and tested again dryer tested good . Dryer drum is rubbing on the inside of the panel on looks like drum is our go round . Ordering drum W10518375; pckd up 1 W10518375 (drum)
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit was unplugged on arrival Plugged it in and it started up as expected. The unit did not cool Only capillary tub frosted but evap did not get cool at all. The. Unit needs a compressor and evaporator. Informed customer and they are going to replace.
Near Pittsford, NY 14534
Dave
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Replaced water valve for not turning . Cycled ice maker . Tested unit . Tested good .
Near Rochester, NY 14620
David
Job Details: 06/20/2020
DRYER FRIGIDAIRE FASG7021NW2 Reconnected vent hose and tested as a curtesy
Near Rochester, NY 14625
David
Job Details: 06/20/2020
DRYER MAYTAG MGD6630HW0 Installed ACU/UI kit per service pointer and Techline. Ran unit with wet clothes to test
Near Spencerport, NY 14559
David
Job Details: 06/20/2020
WASHER MAYTAG MVWB835DW4 Customer had an unbalanced load that wouldn’t finish. Ran diagnostics to clear cycle and errors. Re calibrated and started a load of wash to test. Unit checks ok.
Near Brockport, NY 14420
David
Job Details: 06/20/2020
RANGE AMANA ACR4303MFS L1 was loose at the terminal block harness and block were not damaged. Re fastened block to harness.
Near Brockport, NY 14420
David
Job Details: 06/20/2020
WASHER MAYTAG MHW5630HW0 Customer concerned with estimated time being different that normal. Found steamFunction selected adding extra time to the normal cycle. Cleared lock code that was stored and tested in diagnostics. Verified water was hooked up correctly.
Near Penfield, NY 14526
Dave
Job Details: 06/20/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Bail arm had fallen off inside unit . Made some adjustments to the bail arm. Tested ice maker tested good.
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Replaced evaporator fan motor and gasket for frost build up in freezer
Near Pittsford, NY 14534
Steve
Job Details: 06/20/2020
DISHWASHER WHIRLPOOL DU920QWDB3 25 yr old machine. No parts available. Nocharge.
Near Henrietta, NY 14467
Steve
Job Details: 06/20/2020
RANGE WHIRLPOOL WGE745C0FS01 Replaced outer door for broken glass. The range checks good.
Near Bloomfield, NY 14469
Dave
Job Details: 06/20/2020
WASHER WHIRLPOOL WTW5000DW2 Checked power in outlet is good . Unit has no error codes . Ran auto diagnostics. Tested good . Calibrated unit . Ran regular load . Unit is working as expected . Customer will monitor. If problem persists order W11116590 control .
Near Rush, NY 14543
Steve
Job Details: 06/18/2020
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no Q3 no ordering drain pump for intermittent operation and when it does work it is very loud. ; ordrng 1 W10876600 (drain pump)
Near Honeoye Falls, NY 14472
Dave
Job Details: 06/18/2020
DISHWASHER KENMORE 665.14742N510 Wash pump not turning on . Verf power coming from control . 120 volts . Tapped wash pump . Wash pump started working . Unit needs new sump as sump is seizing up . Ordering sump WPW10605058; ordrng 1 WPW10605058 (pump&motor)
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL GGW9200LW1 Customer stating that unit smells like burnt popcorn inside. Upon inspection discovered that blower was clogged full of lint and caused small lint fire inside unit. Cleaned entire cabinet and discovered that thermistor tested open. Unit will need thermistor. Ordering thermistor ; ordrng 1 WP8577274 (THERMISTOR )
Near Rochester, NY 14618
Steve
Job Details: 06/18/2020
50#IM 15' FS WHIRLPOOL GI15NDXXQ2 Found unit not making ice. Found bin thermistor had been replaced prior with a different part that is clipped to thermistor. Found grid wires are broken. Ordering both. ; ordrng 1 WP2313637 (grid-cuttr) and 1 WPW10503764 (thermistor)
Near Lima, NY 14485
Dave
Job Details: 06/18/2020
WASHER MAYTAG MVWX655DW0 Replaced wash plate . Loc tite bolt . Calibrated unit . ran auto diagnostics. Unit tested ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR GE GNE26GSDCSS Fresh food section is not cooling properly due to mechanical resistance in the DC powered fan. Removed evaporator cover and manually moved the fan blade to get the motor to run. Fan continued to run. Ordering DC evaporator fanJ16 labor rate ; ordrng 1 WR60X26866 (fan dc ff evap)
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
DRYER MAYTAG MED6000XW1 Q1 no Q2 no Q3 no. Found blower fuse was open. Replaced and dryer is running and heating. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Fairport, NY 14450
Evan
Job Details: 06/18/2020
RANGE WHIRLPOOL WFE775H0HZ1 Replacing cooktop due to gasket around edge of cooktop missing section on left corner. Replaced cooktop. Unit tested good
Near Caledonia, NY 14423
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Unit is not cooling needs new compressor W11209866 and evaporator W11407409 . Unit has to use lok ring . Aluminum evap and drier . ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (compressor) and 1 WPW10143759 (drier) and 1 W10913906 (coupler)
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIS27CXBL2 Q1 no Q2 no Q3 no. Replaced drain tube for plugged drain causing ice build up on freezer floor. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Victor, NY 14564
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door for wire harness being torn . Tested unit . Tested good .
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing control due to unit only running for a few mins before shutting off. Replaced control. Ran diagnostic cycle. Discovered that DC voltage draw from fan was causing issue. Ordering fan ; ordrng 1 WPW10469574 (FAN )
Near Webster, NY 14580
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW01 "Customer had experienced two events where the refrigerator stopped cooling. Unit working normal at time of service. Checked all harness connections. Full frost pattern on evaporator. Thermistor tested good in diagnostics. Defrost components also tested good. Unit begins to work if customer cycles power. Suspecting control issue ordering main control and UI ; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec), dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55"
Near Fairport, NY 14450
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found the left leg on the unit had a loose screw causing the unit to squeak and move . Tightened screw. Unit tested good .
Near Rochester, NY 14616
David
Job Details: 06/18/2020
WASHER MAYTAG MHW5630HW0 Q1 no q2 no q3 no The start button on the console is not responding. ReplacedConsole. Unit tested good. Verified that tub deflector is installed. Verbal signature
Near Rochester, NY 14626
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWC565FW2 Customer stated that unit is shutting off randomly during cycle. Upon inspection discovered that power cord was causing issue due to short in cord. Ordering power cord ; ordrng 1 W10877409 (POWER CORD )
Near Macedon, NY 14502
Dave
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW8500DC5 "Replaced control and drain pump , calibrated unit and ran auto diagnostics. Unit tested good ."
Near Rochester, NY 14625
Steve
Job Details: 06/18/2020
REFRIGERATOR FRIGIDAIRE LFTR1814LW3 - Q1 no Q2 no Q3 no. Found door not hitting light switch an light staying on. The door is closing properly and sealing. Moved console that holds light switch forward and 1/8 if and inch and the light is now turning off.
Near Rochester, NY 14626
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated that unit would not spin. Checked for codes upon arrival. Unit displaying code f2e1 (stuck key) and also F8e3 (overflow condition) inspected pressure hose and discovered large amount of debris clogging hose. Cleared hose and tested unit. Unit completed cycle as it should. Ran drain & spin to confirm function outside of test mode. While running unit could gear cam chattering causing noise at end of spin cycle. Ordering gear case ; ordrng 1 W11035751 (GEAR CASE )
Near Penfield, NY 14526
Steve
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDPE234GPS0 Customer states one front led light is staying on and not turning off. On arrival the screen was blank. The led turns on when cancel drain is selected. It blinks if the door is open. Cancelled the cycle and it turned off. The ui is working as expected.
Near Rochester, NY 14612
David
Job Details: 06/18/2020
REFRIGERATOR FRIGIDAIRE FPRH17D7KF1 Replaced thermostat that was not closing . Unit began cooling with full frost pattern. Customer to monitor
Near Caledonia, NY 14423
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced thermistor harness and fresh food section evaporator fan motor for frosting in fresh food section. Changed defrost setting to daily. Ice maker failed harvest test. Ordering Ice maker. ; ordrng 1 WPW10764668 (ice maker)
Near Webster, NY 14580
David
Job Details: 06/18/2020
DRYER WHIRLPOOL MGD8630HC1 Q1 no q2 no q3 no The new drum that was ordered had significant dents on the roller track area. Adjusted side walls that that they would clear the drum. This stopped the scrapping noise. Let unit run with the customer. Verbal signature
Near Webster, NY 14580
David
Job Details: 06/18/2020
RANGE FRIGIDAIRE FGGF3054MWF Unit is not lighting properly due to a weak bakeIgnitor. Replaced bake ignitor. Unit tested good ; used 1 12400035 (IGNITOR) from stock
Near Canandaigua, NY 14424
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced freezer door . Door is sealing as expected. Left side freezer door doesn’t line up with the left hand fresh food Door took photo. . Unit is working and functioning as expected .
Near Rochester, NY 14618
Steve
Job Details: 06/18/2020
REFRIGERATOR AMANA BX22A2L Found thermostat was turned down. Freezer was cold and ice looked good. Customer asked me to pull out refrigerator so she could clean behind it. While it was out I inspected condenser fan and compressor. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 833697 MOTOR-COND
Near Ontario, NY 14519
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM Q1 no q2 no q3 noReplaced UI due to stuck key. New UI working as expected Verbal signature
Near Rochester, NY 14626
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL WED4850HW0 Replaced hi limit thermostat and element due to original coil on element snapping. Replaced both parts. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 HI LIMIT
Near Hilton, NY 14468
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found unit running but without the evaporator fan. Trembled evap cover and touched fan blade. Fan started to run afterwards. Ordering fanJ13 labor; ordrng 1 W11024089 (motor-evap)
Near Irondequoit, NY 14617
David
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ Q1 no q2 no q3 noReplaced ice maker due to faulty bail armSwitch causing low ice level. Cycled and tested. Customer toMonitor Verbal signature ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Hilton, NY 14468
David
Job Details: 06/18/2020
WASHER MAYTAG MVWB765FW3 Q1 no q2 no q3 no Dispenser is corroded and staying clothes. Ordering dispenser drawer ; ordrng 1 W10919352 (drawer)
Near Churchville, NY 14428
Steve
Job Details: 06/18/2020
REFRIGERATOR MAYTAG MRT118FFFZ00 Found unit only had frost on top tube of evaporator. The unit needs evaporator replacement. Quoted Parts: $233.19 Service Charge: $89.95 FRL: W19 - $317.95 Additional Labor: $0.00 Tax: $51.29 Other: $15.00 Completed Job Rate: $707.38
Near Rochester, NY 14615
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWC465HW2 Customer stated that unit was causing lots of noise while in spin. Upon inspection checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Customer had load she wanted spun out. Observed load during cycle. Noises customer are concerned about are normal operation. Went over proper loading and cycle selection. Unit tested good
Near Rochester, NY 14612
David
Job Details: 06/18/2020
DRYER MAYTAG MGDC465HW0 Unit was teetering on feet contributing to noise. Disassembled and recasted rear bulkhead and inspected drum felt and rollers. Adjusted burner screws. Nose went away when reassembled. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Canandaigua, NY 14424
Dave
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW06 37 in fresh food . 11 in freezer called SR 7728023621 . Documented what I found . Made some adjustments to unit . Turn the freezer to max cold and turned thermostat up . frost pattern was there but it took a long time to develop.If problem persists order evap and compressor with UV drier . look up parts with model number WRT318FZDW06 . Could not find parts list on service matters and or from distributors. . Left other parts with customer . ````
Near Rochester, NY 14609
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL NGD4655EW2 Customer stated that unit would heat but not spin. Discovered that belt was broken. Replaced belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 341241 BELT
Near Geneseo, NY 14454
Steve
Job Details: 06/18/2020
OVEN DOUBLE JENN AIR JJW9630CAS Found the relay board is not sending power to lower bake element. It is sending power to broil. The board is discontinued.
Near Brockport, NY 14420
David
Job Details: 06/18/2020
DRYER MAYTAG MEDC200XW1 Replaced timer due to heater contacts not closing. Unit tested good after install. Airflow tested ok
Near Rochester, NY 14626
David
Job Details: 06/18/2020
DISHWASHER MAYTAG MDBH949PAQ3 Q1 no q2 no q3 no Replaced console due to erratic operation. New console tested good. Repaired small leak at vent. Verbal signature
Near Rochester, NY 14623
Steve
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Found motor getting power but not running and motor error code. Ordering motor sump; ordrng 1 W11085683 (pump&motor)