We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Livonia, NY 14487
Dave F
Job Details: 08/04/2021
Replaced element for not turning off . Tested unit in air fluff element is not turning on not . Unit tested good .
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Rochester, NY 14606
Tanner
Job Details: 08/04/2021
Replaced UI. Tested via encoder test and unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Farmington, NY 14425
Dave F
Job Details: 08/04/2021
"Evaporator fan motor not running has powering going to it but fan is not working . DC power shorting the lights and ice maker . Defrosted unit and replaced Evap fan with W11033163 . Unit calls for fan part W11087438 if problem persists order that part . Put defrost thermistor is correct location foil taped and zip tied . Cycled ice maker tested good . Ran test 4 3 way valve is working . Unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE , used 1 W11033168 (HARNESS) from stock"
We serviced a
GE WASHER
Model GTW490ACJ5WS
Near Spencerport, NY 14559
Dave L
Job Details: 08/04/2021
Replaced broken lid lock unit tested ok; rqstng P&A on 1 WH22X32357
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Irondequoit, NY 14617
James
Job Details: 08/04/2021
Replaced gearcase and ran calibration. Ran auto test cycle and unit functions properly.
We serviced a
KENMORE WASHER
Model 110.22352511
Near Rochester, NY 14604
James
Job Details: 08/04/2021
Customer said he's busy and will call to reschedule ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Walworth, NY 14568
James
Job Details: 08/04/2021
Replaced damper motor and tested. Unit no longer making ticking noise. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Marion, NY 14505
James
Job Details: 08/04/2021
Replaced mullion and icemaker. Icemaker cycled on its own. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Williamson, NY 14589
James
Job Details: 08/04/2021
Customer was shipped the new door. Replaced door and inspected. Icemaker cycles once turned on. Tested and found no leaks.
We serviced a
MAYTAG OVEN
Model MGR6600FB1
Near Sodus, NY 14551
James
Job Details: 08/04/2021
Right side burners either not igniting or too low. Cleaned burner heads and adjusted valve. Cooktop functions properly. Oven under baking. Calibrated oven and tested several cycles. Unit averages 350. Unit functions properly.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Sodus, NY 14551
James
Job Details: 08/04/2021
Complaint of unit not drying. No error codes. 121v to element. Infinite resistance through element. Need element. ; ordrng 1 W10518394 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Lima, NY 14485
Steve
Job Details: 08/04/2021
Tested temps in fresh food section and the temps are within range. The refrigerator tests good
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Avon, NY 14414
Steve
Job Details: 08/04/2021
"Replaced lid latch for not unlocking and throwing error code. After testing washer found the motor and shifter are making loud clicking noises in agitation. Ordering motor, rotor and shifter. ; rqstng P&A on 1 W10754161 (Rotor) and 1 W10754448 (Shifter) and 1 W10754158 (Stator), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Caledonia, NY 14423
Steve
Job Details: 08/04/2021
Found the shifter had come off of the cam to shift into agitation. Replaced shifter. The washer tests good. ; used 1 WPW10006355 (Actuator) from stock
We serviced a
AMANA REFRIGERATOR
Model A8TXNWFBB00
Near Scottsville, NY 14546
Steve
Job Details: 08/04/2021
Dropped off crisper
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Rochester, NY 14623
Steve
Job Details: 08/04/2021
"The washer is in an empty apartment. Maintenance stated the washer was leaking . The door lock had failed on testing. Replaced door lock and tested . Filled washer multiple times and agitated. Found no evidence of leaking. The washer filled, agitated and drained as expected. ; used 1 W11307244 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14623
Steve
Job Details: 08/04/2021
Found washer stuck in drain cycle. F3e3 and f8e1 errors. It will not reset. Ordering control. ; rqstng P&A on 1 W11481108 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW0
Near Rochester, NY 14623
Steve
Job Details: 08/04/2021
Replaced outer glass for broken glass. The door tests good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1821TFA
Near Fairport, NY 14450
Steve
Job Details: 08/04/2021
Reordered parts ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Victor, NY 14564
Steve
Job Details: 08/04/2021
Tightened door handles for loose screws. The handles test good.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Phelps, NY 14532
Evan
Job Details: 08/04/2021
Customer stated that unit is leaking from door. Discovered that door bellow had large tear in it causing issue. Replaced bellow and tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Newark, NY 14513
Evan
Job Details: 08/04/2021
"Replacing all parts listed due to dispenser not working properly , door bellow for leaking and control for acting erratic and not responding to commands replaced all parts listed. Ran diagnostic cycle. Ran drain and spin to confirm function outside of test mode. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Newark, NY 14513
Evan
Job Details: 08/04/2021
Replacing water valve due to cold valve being stuck on and filling while not in use. Replaced water valve. Tested unit. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Newark, NY 14513
Evan
Job Details: 08/04/2021
Replacing console due to unit acting erratic and restarting preheat once unit has reach desired temp. Replaced console. Ran preheat to 350. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rochester, NY 14618
Evan
Job Details: 08/04/2021
Replacing timer due to unit timer failing to advance. Replaced timer. Tested unit. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES
Near Penfield, NY 14526
Evan
Job Details: 08/04/2021
Called customer when in route to home no response left voicemail. Arrived at home no answer at door. Attempted to have office contact customer. Spoke with daughter of customer. Still no answer at door when tying again. Rescheduling for next week. Requesting PM apt ; schdld next appmnt for 8/10 TUE 12-3
We serviced a
MAYTAG DRYER
Model MGD5700TQ0
Near Rochester, NY 14610
Evan
Job Details: 08/04/2021
"Customer stated that unit would not heat. Discovered that gas coils are causing issue. Unit will light initially during first few mins of cycle but never is able to relight after the initial heat up. Replaced coils. Tested unit. Unit tested good. Advised customer that if they are experiencing long dry times are repair. Vent will need to be cleaned or replaced. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL , used 1 279834 (Coils), 1 S&H, and 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Webster, NY 14580
James
Job Details: 08/04/2021
"Replaced door gaskets, evap cover and main control. Powered unit on and tested."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS006
Near Fairport, NY 14450
Dave F
Job Details: 08/04/2021
Found the fresh food evap was frosted up . Found the drain tube as back of machine plugged . Removed tube and cleaned drain tube is clear now . Defrosted evap found the evap thermistor was not in the correct location according to service pointer . Moved thermistor foiled taped and zip tied in spot . Changed defrost mode to basic from adaptive. Ran test 4 3 way valve is working . Unit all fans are working . Unit tested good . If problem persists order WPW10277799; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perinton, NY 14450
Dave F
Job Details: 08/04/2021
Dry not advancing in timed dry . Ordering timer WPW10185992; ordrng 1 WPW10185992 (timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Ontario, NY 14519
Dave F
Job Details: 08/04/2021
"Unit not dispensing water or ice . Found the door switch on the left is not being pushed in . Door liner is sunk in unit needs new door . Ordering door W11435353; rqstng P&A on 1 W11435353 (Left hand fresh food door ( direct ship to customer )), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Webster, NY 14580
Dave F
Job Details: 08/04/2021
Unit not getting power found the breaker was off . Found the outlet to the dryer was loose . Turned breaker on tested unit . Unit tested good . Customer will get electrician to look at outlet .
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, NY 14580
Dave F
Job Details: 08/04/2021
Replaced extension on ice maker bail arm . Cycled ice maker . Called for water and tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INWH02
Near Rochester, NY 14610
Dave F
Job Details: 08/04/2021
Replaced auger motor and tested . Tested good .
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rochester, NY 14620
Tanner
Job Details: 08/04/2021
"Complaint of incomplete cycles. Will drain on drain when manually requested. Following stored errors:F9E1 long drain.Ran autodiagnostic cycle and drain pump runs. Water fill is adequate. Diagnostic cycle cancels at step 7, drain. Discovered drain line kinked bending around cabinetry. Pulled slack on line. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN"
We serviced a
WHIRLPOOL WASHER
Model LSQ7030LQ0
Near Rochester, NY 14618
Tanner
Job Details: 08/04/2021
Complaint of no drain/operation. Confirmed 120 VAC from outlet. Door switch visibly failed. Jumped door switch with copper wire and able to achieve drain and spin. Replaced door switch. Tested unit and unit tested good. Original quote to customer included a timer. When testing the unit a humming noise was heard from timer when unit in drain and spin. This noise may have been due to worn cams in timer but has since ceased after replacing door switch. Noise may have been due to poor connection from jumper wire causing timer motor to skip. If timer fails in within 90 days waiver service call. Preorder timer. ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Webster, NY 14580
Tanner
Job Details: 08/04/2021
"Complaint of machine shaking and walking. Started a few months ago. Every load no matter what is washed.Following stored errors:F0E2 oversuds.F7E7 unable to reach target rpmRan autodiagnostic and completed. Belt is making creaking noise. A slipping belt can cause off balance load and F7E7 error. Replaced belt. Tested unit with load of towels in high spin. Unit shakes violently. Dissasembled unit. Discovered wash basket has been bored out by drive shaft. Basket slipping on drive shaft causing violentlt shaking. Splines on drive shaft imperfct causing them to wear out wash basket. Ordering new wash basket, gearcase, drive hub, splutch assembly. ; ordrng 1 W10721967 (Splutch kit) and 1 W11454734 (Gearcase) and 1 W10752719 (Wash basket) and 1 W10528947 (Drive hub), used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, NY 14580
Tanner
Job Details: 08/04/2021
"Complaint of no wash. Ran autodiagnostic and unit spins basket during agitation. Inspected shifter and found shifter has failed. Also found oil on lower drive components. Stress put on gearcase due to improper shift operation. Replaced shifter so customer can use machine in interim. Ordering new gearcase and cam.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W10528947 (Drive hub), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14609
Tanner
Job Details: 08/04/2021
Q1 no Q2 no Q3 noComplaint of no operation. Start unit and motor hum is heard but no tumble. Bad run winding replaced motor. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
KENMORE WASHER
Model 110.15962401
Near Rochester, NY 14609
Tanner
Job Details: 08/04/2021
Installed new timer. New timer blows breaker on first use. Reset breaker and rewound timer. Timer no longer creates spin. Bad timer out of the box.stem for knob to attach to also broken. ; schdld next appmnt for 8/6 FRI PM
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Rochester, NY 14626
Dave L
Job Details: 08/04/2021
"Found unit unplugged and locked. Unable to actuate door lock. Put unit into diagnostics. Unit will not shift agitate or spin. The unit has been overloaded often causing the pump hose underneath to flatten out and leak. Water has been leaking onto rotor, stator , and shift coil. Harness has corroded and no longer connected to stator. Quoted for lid lock motor parts and harness. Customer is going to replace due to cost."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14626
Dave L
Job Details: 08/04/2021
"Sr7732420490 installed user interface. Load and go button brings up audio settings and wireless connect button brings up clean washer cycle. Documented with techline as this is the second bad UI. Reordering per recline ; ordrng 1 W11478523 (UI), dspstn on spec-tagged invntry: 1 W11478523 PANEL- UI"
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ02
Near Rochester, NY 14626
Dave L
Job Details: 08/04/2021
Replaced hinge parts due to door not shutting. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Irondequoit, NY 14617
Dave L
Job Details: 08/04/2021
"Unit will not spin clothes dry due to a worn drive hub. Replaced hub. Tested and calibrated. ; used 1 W10528947, and 1 Sh (Shipping) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW
Near Rochester, NY 14609
Dave L
Job Details: 08/04/2021
Unit will not power on. 120vac to unit. Verified all fuses and switches were operating. Suspecting loose connection somewhere. Unit began functioning when reassembled. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
MAYTAG MICROWAVE
Model n/a
Near Rochester, NY 14609
Dave L
Job Details: 08/04/2021
Microwave was sparking to cooking rack. Removed rack to eliminate the extra load. Unit tests fine
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Dave L
Job Details: 08/04/2021
Unit washing and rinsing poorly due to the actuator not changing position. Replaced actuator. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFE04
Near Rochester, NY 14624
Dave L
Job Details: 08/04/2021
"Unit will not cool due to a locked compressor. Quoted for compressor. Customer willLet us know if they want to go through with the repair soon. ; rqstng P&A on 1 W11209866 (Compressor), ordrng 1 W11504415, rqstng P&A on 1 W10895738 (7.5-6) and 1 W10896689 (5-4), ordrng 1 W11401386 (6-2)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Lima, NY 14485
Steve
Job Details: 08/02/2021
Found the freezer had not defrosted causing warm temps in fresh food section. The heater wire connection was not connected. Removed frost and reattached heater connection.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Farmington, NY 14425
Steve
Job Details: 08/02/2021
Found ice maker not calling for water. Ordering ice maker ; ordrng 1 W10884390 (Ice maker) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Victor, NY 14564
Steve
Job Details: 08/02/2021
"Sr# 7731391727F0e9 out of balance pause , f0e5out of balance, f3e3 53k ohms at room temp and tests good at thermistor on water valve. Found out of balance load error codes in diagnostic that was causing unit to pause and stop washing . Customer had some leaking. Tested washer in normal load and the washer did not leak. The water may have splashed over the top when the washer had out of balance load. Called tech line to verify"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Irondequoit, NY 14609
Evan
Job Details: 08/02/2021
Customer stated that unit stopped during cycle did not spin out correctly and would not drain water. Removed water and attempted to test unit. Control will not respond to commands cannot get unit into diagnostic and cannot test components. Control will need to be replaced to correct issue. Quoted customer to replace control. Customer does not want to proceed at this time. Collecting service call fee
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Spencerport, NY 14559
Dave L
Job Details: 08/02/2021
Customer is seeing an intermittent water level sensor error. Unit three error while trying to run diagnostics. Pressure switch has been replaced. Hose was ok. Suspecting harness issue. Quoted for harness W10685627. Unit had significant suds. Customer is going to clear suds with clean washer cycle and go from there
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ
Near Brockport, NY 14420
Dave L
Job Details: 08/02/2021
Dual valve is leaking into ice maker mold ordering valve ; rqstng P&A on 1 W11194380 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM01
Near Rochester, NY 14626
James
Job Details: 08/02/2021
Unit displayed dashed lines in ui now functioning after power was reset. Customer opted to purchase control. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE01
Near Rochester, NY 14604
James
Job Details: 08/02/2021
"Unit not cooling in fresh food section. Frost along freezer ceiling and in evap fan. Removed evap cover and there was no frost pattern. Let unit run with fan disconnected frost pattern developed. Replaced thermistor. Customer is to monitor. ; used 1 WPW10383615 (Thermistor), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH00
Near Rochester, NY 14618
James
Job Details: 08/02/2021
Drain frozen. This model doesn't have a drain tube update Defrosted drain tube and checked pan. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
JENN AIR OVEN
Model JGRP430WP01
Near Webster, NY 14580
Evan
Job Details: 08/02/2021
Customer stated that after initial preheat unit would not relight to heat unit. Discovered that bake electrode was charred at tip of electrode. Cleaned electrode with sandpaper and reassembled burner assembly. Tested unit by running a preheat to 350. Once unit reached 350. Opened and closed door to test bake electrode to confirm it was relighting as it should. Observed unit relight itself multiple times. Unit maintaining temperature now as it should. If issue persists replace bake electrode. Part # is listed below. Collecting service call fee for now. Quote for repair if issue persists...Bake electrode $26.00 S&H $15.00Labor $76.40
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HN0
Near Victor, NY 14564
Steve
Job Details: 08/02/2021
Replaced board with same result. The control is getting power but the ui and touchpad are not responding. The customer is going to replace.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2021
Replaced dispenser due to leak and acu with bellows due to abrasion. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2021
Customer had experienced a vibration noise. They had pulled the unit out to check behind. Noise has not returned since. Inspected installation and temps. Unable to recreate noise. Unit checks ok otherwise.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SK0
Near Rochester, NY 14625
Evan
Job Details: 08/02/2021
Customer stated unit was continually flashing f8e4 error code. Discovered that float switch tray was not properly mounted causing float switch to be triggered. Reseated tray and ran diagnostic cycle. Unit completed cycle as it should. Tech also discovered that unit was oversudsing. Cleared suds and tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14609
Dave L
Job Details: 08/02/2021
Freezer was building frost in the air returns due to the fresh food door not closing all the way at the bottom. Reversed door closure so that the gasket would make a proper seal. Sealed cabinet to liner with silicone. Defrosted air returns in freezer. Customer to monitor
We serviced a
AMANA WASHER
Model NTW4600YQ1
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2021
Customer is unable to get loads to finish. Found RPM error in diagnostics. Gearcase tub bearing is audibly worn. Was able to get unit to unlock while the tub was still spinning indicating that the hall sensor has failed. Quoted for the gear case and transmission. Customer was not interested in repairing. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near Pittsford, NY 14534
Steve
Job Details: 08/02/2021
Customer states the unit goes out of balance even on small loads. Tested in spin and I can hear the tripod is banging while in high spin. The washer needs outer tub and basket. The customer is going to replace.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Pittsford, NY 14534
Dave F
Job Details: 08/02/2021
"-5 in freezer . 36 in freshfood . Evap has full frost pattern . Was some frosting on back wall .but looks more like water droplets from warm air . Compressor is running about 1 amp which is ok . Found the freezer door and fresh food doors not closing correctly . Adjusted the doors and heated the gaskets . Found lower left fresh food gasket not sealing letting warm air in . Heated and worked gasket . Door is now sealing . Sealed cabinet. Defrosted unit in diagnostics and then turned on the compressor watched the unit get a full frost pattern . Unit is cooling as expected temperature settings are set to recommended on food fresh food and freezer . Customer will monitor.; dspstn on spec-tagged invntry: 1 W11504434 COUPLER BR 6X2 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11506619 COUPLER , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Rochester, NY 14618
James
Job Details: 08/02/2021
Unit not making ice. E2 Icemaker error. Fill tube frozen. Door gasket loose on bottom of freezer door. Replaced Icemaker and fill tube heater. Removed frost and reinstalled gasket. Customer is to monitor. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS
Near Rochester, NY 14612
Dave L
Job Details: 08/02/2021
Customer stating unit has been working ok since last visit. Fill valve error in diagnostics. Changed valve and pump. Customer concerned with dry performance. Recommending using high temp wash or Dani rinse to increase wash temps to assist dry cycle. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS0
Near East Rochester, NY 14445
Evan
Job Details: 08/02/2021
"Customer state that unit would not stop producing ice and was leaking from dispenser. Replaced ice maker and cycled unit to confirm ice maker function. When actuating ice paddle water dispenser will run for 1oz of water then ice Shute will open. Called techline to document issue. Techline states that UI is causing issue with ice paddle causing water dispenser to fill. Ordering UI SR: 7731395027; ordrng 1 W10822640 (User interface), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG WASHER
Model MVWC565SW0
Near Rochester, NY 14618
Evan
Job Details: 08/02/2021
Customer stated that unit is producing burning smell occasionally. Discovered that pulley is cutting into belt guard causing issue. Belt guard is beginning to bow causing issue. Tightened pulley and adjusted guard. Unit tested good. S/c fee and labor on job 102226
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Irondequoit, NY 14609
Tanner
Job Details: 08/02/2021
Complaint of no wash. Following stoeed errors:F7E6 motor fault. Ran autodiagnostic test and unit never shifts into agitate. Replaced nidec shifter. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
James
Job Details: 08/02/2021
Unit not agitating and fills with too much water. No error codes. Found shift actuator disconnected from clutch. Replaced actuator and ran calibration. Unit agites properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS00
Near Webster, NY 14580
James
Job Details: 08/02/2021
Called customer. Mullion is tearing door gasket. Need gaskets. Black. ; ordrng 2 W11368721 (Gasket)s
We serviced a
MAYTAG REFRIGERATOR
Model JFC2087HRP
Near Rochester, NY 14620
Evan
Job Details: 08/02/2021
Customer stated that ice bucket is forming one solid piece due to ice maker leaking into bucket. Discovered that ice maker is calling for water too frequently. Replaced ice maker. Ran harvest cycle and filled unit to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Ontario, NY 14519
James
Job Details: 08/02/2021
"Unit not heating. Thermal blown. Replaced thermal and thermal cut off. Heater will not power off. Element shorted to ground. ; ordrng 1 279838 (Element), used 1 WP3392519 (FUSE-THERMAL), and 1 279816 (Cutoff) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Fairport, NY 14450
Steve
Job Details: 08/02/2021
Found the float switch levers was stuck causing no water to dishwasher. Removed and reinstalled and the dishwasher started washing. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR
We serviced a
KENMORE REFRIGERATOR
Model 10664264402
Near Rochester, NY 14623
Dave F
Job Details: 08/02/2021
Drain tube was frozen . Cleared ice and tube . Installed copper wire to hang from heater into drain tube to help prevent that from happening. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Pittsford, NY 14534
Dave F
Job Details: 08/02/2021
Ice maker had E2 motor cant find home position. Installed new ice maker and cycled . Customer said sometimes water would come out when opening the door from the ice maker . leveled refrigerator to help with that ice was also bridging . Ice bin was frozen in because of the leaking . Removed ice bin and cleaned unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Pittsford, NY 14534
Dave F
Job Details: 08/02/2021
Customer no longer needs service
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Irondequoit, NY 14622
James
Job Details: 08/02/2021
Replaced control for intermittent self clean.unit tested good. Refereed customer to aqualift team for any questions
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Pittsford, NY 14534
Tanner
Job Details: 08/02/2021
SR7731395071Replaced motor sump assembly. Discovered the repair was from the heating element. Per techline replace both heater element and nuts. Ordering element and element nuts.; ordrng 2 W11538351 (Nut- Heater)s and 1 W11537778 (Heater element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS03
Near Rochester, NY 14624
Tanner
Job Details: 08/02/2021
Complaint of damaged gaskets. Left hand door gasket ripping where seal hits Mullin. Right hamd gasket is ripped open and plastic insert falling out. Replaced left side gasket. Ordering right side.; ordrng 1 W10830162 (Gasket right side)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Spencerport, NY 14559
Tanner
Job Details: 08/02/2021
"Q1 no Q2 no Q3 noComplaint of no spin. Ran autodiagnostic cycle and during spin unit slipping on drive hub. Removed hub and inspected splines of drive shaft. Drive shaft is corroded away, does not interlock with drive hub causing no spin. Ordering gearcase. Installing hub so customer can use Hub in interim.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10528947 (Driver Hub), used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14606
Tanner
Job Details: 08/02/2021
Attempted to replaced hinges. Left hinge jammed in inner door hinge receptacle. Ordering innder door hinges. To return and replace hinge and housing.; ordrng 2 W11116026 (Inner door hinge)s
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBW
Near Rochester, NY 14612
Dave L
Job Details: 08/02/2021
Customer had found frosting on products in the freezer. Freezer was thawed by the customer. Found freezer at 3 degrees with a full frost pattern on the evaporator. Suspecting that the door was left ajar. Door closing ok now
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2021
Frost is building in the freezer due to the freezer gasket. Gasket is loose at the bottom of the door allowing warm air into the freezer. Ordering gasket ; ordrng 1 W10407216 (Gasket) and 1 Sh (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Pittsford, NY 14534
Steve
Job Details: 08/02/2021
Replaced ice bin and motor for not dispensing ice. The refigerator is now dispensing ice as expected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, NY 14526
Evan
Job Details: 08/02/2021
Replacing ice maker due to unit failing to produce ice. Replaced ice maker. Cycled unit and filled ice maker. Advised customer it will be about 3 days before ice bucket is filled. Unit tested good
We serviced a
FRIGIDAIRE DISHWASHER
Model DGBD2432KF1
Near Rochester, NY 14607
Evan
Job Details: 08/02/2021
Replacing door latch due to latch being broken during last Visit. Replaced latch. Tested unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14606
Tanner
Job Details: 08/02/2021
"Complaint of no lights in FF and FCsections. Inspected and FF section lights are out. The LEDs in this unit are connected in series and due to an the LED in the FC being irreparable, the FF LEDs are not getting proper DC current. FC LED in same condition as last service call.SR7731388661- Deemed not repairable. To complete this repair risks critical damage to liner.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pittsford, NY 14534
Dave F
Job Details: 08/02/2021
Ice is bridging in the ice maker and causing the ice to jam . Leveled the legs on the unit to tilt it back so the bridging does not happen . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Avon, NY 14414
Dave F
Job Details: 08/02/2021
"Replaced main control . UI , dispenser and bellow. Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 W11465532 DISPENSER"
We serviced a
AMANA DRYER
Model NED4655EW
Near Rochester, NY 14623
Steve
Job Details: 07/28/2021
Replaced motor that would not start du to bad start windings.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Canandaigua, NY 14424
Steve
Job Details: 07/28/2021
Ordering bellow for torn bellow causing leaking. ; rqstng P&A on 1 WPW10237499 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGW00
Near Hemlock, NY 14466
Steve
Job Details: 07/28/2021
Found the icemaker not producing ice and ice bin was chunk of ice. The temps in freezer were good and air flow was good. Ordering door for intermittent ice and broken harness. ; rqstng P&A on 1 LW11026430 (Freezer door white)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Clifton Springs, NY 14432
Dave F
Job Details: 07/28/2021
"Unit was not making the noise that the customer described. Checked damper , both evap and condenser fan . Compressors . Tested heater . Could not get unit to make noise . Only noise I heard was some vibrating from the condenser on the floor . Adjusted legs no more noise . Customer will try to get video of the noise ."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Clifton Springs, NY 14432
Dave F
Job Details: 07/28/2021
Unit had F7E7 motor error code . Ran motor in diagnostics on high spin and was making a lot of noise . Belt and cam slipping causing unit to go off balance . Also ordering actuator. Suspension is good . Went over unit with customer for best settings. ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W10006355 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Farmington, NY 14425
Dave F
Job Details: 07/28/2021
Replaced damper for noisy operation and not opening and closing like it should . Tested unit . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Canandaigua, NY 14424
Dave F
Job Details: 07/28/2021
Called techline on unit SR 7731357119 . Went over what we have done to the unit . Techline had no further options for the repair and deemed unit unrepairable. ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
James
Job Details: 07/28/2021
S16360 frozen fresh food evaporator. Defrosted evaporator. Changed defrost setting to timed. Relocated thermistor. Customer will monitor. If problem persists replace W11033168