We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ontario, NY 14519
James
Job Details: 08/03/2023
"Leds flickering and intermittent to turn on. Damper is getting stuck. Replaced lf led and leds still having issues. Replace all leds and damper. ; ordrng 6 W11601310 (Led)s and 1 W11239944 (Harness) and 1 WPW10479155 (Damper), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canandaigua, NY 14424
Dave F
Job Details: 08/03/2023
Long fill error . Found the original water valve was missing thermistor but the new valve does have it . Replaced water valve and calibrated unit . Ran auto diagnostics unit Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Victor, NY 14564
Jeremy
Job Details: 08/03/2023
Replaced water reservoir for leaking. Unit checks good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brockport, NY 14420
Dave L
Job Details: 08/03/2023
Replaced control and cap due to unit not starting cycles. Calibrated and tested ok. ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Brockport, NY 14420
Dave L
Job Details: 08/03/2023
Water collecting under deli tray. Found that the right hand side of the water reservoir was only partially seated into the filter head. When fully seated the leak went away.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Hilton, NY 14468
Dave L
Job Details: 08/03/2023
The freezer compartment was building frost on the left hand door corner. Found the left sideOf the evaporator cover was out ofPlace and contacting upper bin. Adjusted cover. Customer to monitor.
We serviced a
GE OVEN
Model JT3800SH9SS
Near Webster, NY 14580
James
Job Details: 08/03/2023
Rh hinge was stuck in door. Corrected hinge and installed door. Tested elements and thermostat. Found no issues.
We serviced a
GE OVEN
Model JS760SL2SS
Near Victor, NY 14564
Jeremy
Job Details: 08/03/2023
Unit not preheating. Found broil element tests open. Ordering element; rqstng P&A on 1 WB44X29151 (Broil Element)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Penfield, NY 14526
Andres V
Job Details: 08/03/2023
Found unit squealing coming from roller. I replaced the roller and tested unit for 20minutes with towels inside. I did not hear any noises. ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
We serviced a
GE RANGE
Model JVM3160RF8SS
Near Rochester, NY 14612
James
Job Details: 08/03/2023
"Replaced control, filter and fuse. Tested unitand it arced for one second on first use. Tested several times and it operated as designed. Customer is to monitor. If problem persists replace mag, transformer, capacitor and diode. ; dspstn on spec-tagged invntry: 1 WB27X29801 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
James
Job Details: 08/03/2023
Replaced door and tested. Customer is to monitor ice production.
We serviced a
WHIRLPOOL RANGE
Model KSEG700EBS6
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/03/2023
"Leg on terminal block is burned up and burned into suppressor board. Left unit unplugged. Need harness, terminal block and suppressor.; ordrng 1 W11175842 (Suppressor) and 1 WPW10245259 (Terminal Block) and 1 W11454505 (Harness)"
We serviced a
GE DISHWASHER
Model GSD2000G00CC
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/03/2023
Unit leaking from drain pump solenoid. Quoted to replace pump and motor assembly. Customer opted out of repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Henrietta, NY 14467
Jeremy
Job Details: 08/03/2023
Evap fan is weak causing excessive frost and ice build up in freezer. Ordering fan motor.; ordrng 1 WP2315539 (Fan motor)
We serviced a
KENMORE REFRIGERATOR
Model 106.51763511
Near Hilton, NY 14468
Dave L
Job Details: 08/03/2023
"Fresh food evaporator is frozen again. Ran test 4 to test 3 way valve operation. While it was cooling the freezer the 3 way valve began to slowly allow refrigerant to intermittently enter the fresh food evaporator. Quoted for 3 way valve. ; ordrng 1 W11590197 (Valve) and 1 Sh (Sh), used 1 WPW10143759 (DRIER-UV DYE) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Livonia, NY 14487
Dave F
Job Details: 08/03/2023
Replaced timer and knobs. Unit tested good . Replaced timer because it seized up and broke the knobs while turning.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14623
Andres V
Job Details: 08/03/2023
Replaced the outter tub. Calibrated unit then ran a diag cycle and checked for leaks. Unit is no longer leaking.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rochester, NY 14611
Andres V
Job Details: 08/03/2023
"Installed new lid lock and door strike. Tested unit, unit now locks correctly ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
GE WASHER
Model GTW465ASN1W
Near Rochester, NY 14611
Andres V
Job Details: 08/03/2023
"Found drain hose in sink so when unit drains it covers hose and then syphons itself causing issues. I checked the lid lock, spin and agitation. Did find error codes for over suds and lid getting left open during cycle. I reset the control customer is to monitor."
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Rochester, NY 14618
Andres V
Job Details: 08/03/2023
Found ignitor not heating up checked power found 120v. Replaced the ignitor and tested it. Unit is heating up now. ; used 1 12400035 (Ignitor kit) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Rochester, NY 14607
Andres V
Job Details: 08/03/2023
Their was a gap in the gasket on the right side. I used heat gun to help gasket seal better on unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2023
Unit is not cooling. Found evaporator leak on left side of coil ordering evap and compressor. ; ordrng 1 W11572047 (Evapo) and 1 W11578209 (Compressor) and 2 W11506620 (8al)s and 1 W11504431 (7-5) and 1 W11504416 (8.5-6) and 1 W11504417 (8.5-5)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2023
Replaced auger coupler and chute due to not dispensing. Tests ok.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2023
"Replaced belt idler due to noise. Tested ok; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details: 08/02/2023
Spoke to customer. Pre ordered ice maker; ordrng 1 W11548540 (Ice maker)
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Rochester, NY 14617
Dave L
Job Details: 08/02/2023
New control would not update with UI ordering UI; ordrng 1 WD21X31907 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2023
Unit will not clean because the drain hose is routed through the floor and Into and open sink. This is causing the tub to drain as its filling. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14608
Dave L
Job Details: 08/02/2023
"Sr7737000693 -20 psi on low side 1lb pressure drop every 7 min documented as non repairable with techline.; dspstn on spec-tagged invntry: 1 W10836706 EVAP 3 W11504420 COUPLER BR 8X6 , 1 WPW10143759 DRIER-UV DYE , 1 W11506635 VALVE 1/4' , and 1 W11504434 COUPLER BR 6X2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Jeremy
Job Details: 08/02/2023
Replaced filter head and plate for broken clips and filter being unremovable. Unit checks good.
We serviced a
WHIRLPOOL RANGE
Model YWFC315S0JS1
Near Rochester, NY 14621
Dave L
Job Details: 08/02/2023
Burners and oven will not heat. Found very loose terminals at power cord. Tightened cord. Found all surface elements were not plugged into receptacles. Properly installed elements. Oven and burners tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Irondequoit, NY 14617
Dave L
Job Details: 08/02/2023
"Unit will not complete cycles because the slider is broken. Ordering slider ; rqstng P&A on 1 W10734521 (Slider), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Marion, NY 14505
James
Job Details: 08/02/2023
Ff and freezer not cooling. Compressor overheating and locked. Shook compressor and compressor kicked on but sounds like bearings are bad. Need compressor. ; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evaporator) and 2 W11504416 (8.5*6)s and 1 W11506635 (Access) and 2 W11504415 (8.5*8)s and 1 W11504436 (6*1.8) and 2 W11504431 (5*7)s and 1 W11164682 (Suction) and 4 W11506620 (8mm)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Williamson, NY 14589
James
Job Details: 08/02/2023
F7e1 heater error. 122v to heater. Need element. ; ordrng 1 W10518394 (Heater) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Shortsville, NY 14548
Andres V
Job Details: 08/02/2023
Unit has frost on evap but fan has failed again. Fan has 120v going to it but not spinning ; ordrng 1 WPW10464673 (Motor fan) and 1 819043 (Heat probe) and 1 W10841140 (Adhesive) and 1 W11087463 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Jeremy
Job Details: 08/02/2023
Replaced filter head and plate for broken clips and filter being unremovable. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Victor, NY 14564
Jeremy
Job Details: 08/02/2023
Replaced sump for failed wash motor. Unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HB04
Near Victor, NY 14564
Jeremy
Job Details: 08/02/2023
"Unit not heating, F1e6 magnetron error. Relay on control clicks continuously. Ordering control, and magnetron.; ordrng 1 W11346197 (Magnetron) and 1 W11325603 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Waterloo, NY 13165
Andres V
Job Details: 08/02/2023
"I replaced the deli drawer UI, Led board, control board and ice maker all things DC powered. I plugged unit back in and customer is to monitor if noise comes back. ; dspstn on spec-tagged invntry: 1 W11658802 ICEMAKER"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Waterloo, NY 13165
Andres V
Job Details: 08/02/2023
Checked error codes did not find any. Ran a diagnostic cycle with customer but he didn't hear noise either. I then ran a drain and spin but still could not duplicate noise. Customer is to monitor unit.
We serviced a
GE RANGE
Model PP9830SR1SS
Near Pittsford, NY 14534
Jeremy
Job Details: 08/02/2023
Replaced infinite switch and knob for broken shaft. Unit checks good.
We serviced a
ROPER WASHER
Model RTW4641BQ0
Near Fairport, NY 14450
Jeremy
Job Details: 08/02/2023
"Temp select switch is bad, control did not correct issue. Ordering switch.; ordrng 1 WPW10414397 (Temp switch)"
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Macedon, NY 14502
Jeremy
Job Details: 08/02/2023
Replaced console under Appliance Tec warranty for unresponsiveness. Unit tested good.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/02/2023
Leg on terminal block burned up and wiring behind block is burned up too. Need harness and terminal block. Customer will have new cord on hand.; ordrng 1 W11591405 (Harness) and 1 279320 (BLOCK-TERMINAL)
We serviced a
MAYTAG DRYER
Model MGD5500FW1
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/02/2023
"Unit extremely noisy and door is sagging and not closing correctly. Replaced rollers and idler for excessive noise, ordering inner door.; rqstng P&A on 1 W11465962 (Inner Door), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
GE MICROWAVE
Model PK7800SK5SS
Near Penfield, NY 14526
James
Job Details: 08/02/2023
Unit not heating. Replaced mag and diode then fuse blew. Replaced capacitor and fuse then tested twice. Unit functions properly. ; used 1 WPM0805101 (FUSE-20A) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2023
Unit would not start due to a shorted capacitor. Replaced cap. Tested ok. ; used 1 W11158831 (Cap) from stock
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, NY 14608
James
Job Details: 08/02/2023
Door gaskets pulling out of doors causing frost. Installed silicone behind door gaskets and verified they are sealing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Rochester, NY 14606
James
Job Details: 08/02/2023
Replaced control and verified compressor turned on. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Waterloo, NY 13165
Andres V
Job Details: 08/02/2023
Light is working on unit but door switch is sticking internally. Unit needs new switch.; ordrng 1 W11396033 (Light switch)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/02/2023
Pump is noisy and intermittently not draining. Ordering drain pump.; ordrng 1 WPW10605427 (PUMP)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14624
James
Job Details: 08/02/2023
"5 year warranty. Certain keys not responding and lid not locking due to broken lid. Need lid and ui installed that was left on previous visit. ; ordrng 1 W11259006 (Lid), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Waterloo, NY 13165
Andres V
Job Details: 08/02/2023
Installed new suspension rods and water valve. I calibrated unit then ran a diagnostic cycle. I also started a heavy cycle because customer stated thats when unit would leak. I watched unit fill and did not see any leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Clyde, NY 14433
Andres V
Job Details: 08/02/2023
Lights were dim in the freezer and ceiling off unit. I found the back left light to be faulty. I replaced it and all lights came on. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
James
Job Details: 08/02/2023
Icemaker not cycling. E2 motor error and motor wont turn on in diagnostics. Fill tube heater broken. Need icemaker and heater. ; ordrng 1 W11658802 (Icemaker) and 1 W11087201 (Heater)
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Memphis, NY 13112
Chuck G
Job Details: 08/02/2023
"Customer stated that unit will not start a cycle and is not draining. After inspecting unit i found that the wire to the drain pump was broken, repaired wire. After running a diagnostic cycle i discovered that the lid lock tested bad. Ordering lid lock W11670519; ordrng 1 W11670519 (Lid lock)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Jordan, NY 13080
Chuck G
Job Details: 08/02/2023
Replaced blower wheel and motor. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HB1
Near Marcellus, NY 13108
Chuck G
Job Details: 08/02/2023
"Burnt wires. After inspecting unit i found an event happened at the terminal block causing unit to be not operational. Unit needs control W11536793, harness W11176667, terminal block WPW10245259 and fan motor W11527111Called safety SR#7736942215"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EVMS0
Near Webster, NY 14580
Andres V
Job Details: 08/02/2023
Installed new deli drawer cover and ice maker. I cycled ice maker watched it called for water.
We serviced a
JENN AIR RANGE
Model SVD48600B
Near Webster, NY 14580
Andres V
Job Details: 08/02/2023
"Installed new UI. Tested it, ui now responds to commands and is working properly."
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Irondequoit, NY 14609
James
Job Details: 08/02/2023
Unit wont ignite bake cycle. Found flame spreading contacting burner bracket causing igniter not to spark properly. Adjusted burner and spreader then tested several times.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Skaneateles, NY 13152
Chuck G
Job Details: 08/02/2023
"Replaced console, front right element and front right infinite switch. Upon replacing console i discovered that the new console tested bad. Ordering console W10915661 and ribbon cable W11025616; ordrng 1 W10915661 (Console) and 1 W11025616 (Ribbon cable)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Skaneateles, NY 13152
Chuck G
Job Details: 08/02/2023
"Customer stated that unit temps are still fluctuating. Fresh food and freezer thermistors tested good. Deli drawers are not stacked, i explained to the customer to make sure to keep drawers stacked and keep items free of the venting to maximize airflow. Unit tested good"
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Skaneateles, NY 13152
Chuck G
Job Details: 08/02/2023
"Customer stated that unit is shaking during spin and not spinning out a load of laundry or draining. . Replaced ST provided drain pump. Unit needs gearcase WH49X27322, belt WE12X27300, pulley WH49X27323, shifter WH18X27186, speed sensor WH12X27187, 2x rods assembly WH16X27179, 2x rod assembly WH16X27180 and nut remover WX05X10022; rqstng P&A on 1 WH49X27322 (Transmission) and 1 WE12X27300 (Belt) and 1 WH49X27323 (Pulley) and 1 WH18X27186 (Shifter) and 1 WH12X27187 (Speed sensor) and 2 WH16X27179 (Rod assembly)s and 2 WH16X27180 (Rod assembly)s and 1 WX05X10022 (Nut remover)"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HTB
Near Skaneateles, NY 13152
Chuck G
Job Details: 08/02/2023
IM is now producing ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Auburn, NY 13021
Chuck G
Job Details: 08/02/2023
Replaced right side FF Door and badge. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14616
James
Job Details: 08/01/2023
Unit ten days old. Freezer frozen over. Tested diagnostics and heater and sensors passed. Need control. ; ordrng 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Rochester, NY 14619
Andres V
Job Details: 08/01/2023
Showed customer how to reset filter light.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Hilton, NY 14468
Dave L
Job Details: 08/01/2023
Replaced sump due to leaking diverter
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Perry, NY 14530
Jeremy
Job Details: 08/01/2023
Cold water valve on unit is not closing and unit is filling with cold water without running. Ordering valve.; ordrng 1 WH13X27314 (Valve)
We serviced a
GE REFRIGERATOR
Model GNE25JYKHFFSY
Near Webster, NY 14580
James
Job Details: 08/01/2023
Replaced doors and mullion. Inspected unit and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Bloomfield, NY 14469
Jeremy
Job Details: 08/01/2023
"Replaced evap fan motor and blade for excessive noise, unit tested good."
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Hilton, NY 14468
Dave L
Job Details: 08/01/2023
"Unit displaying aids error. Found debris clogging pressure hose. Cleaned hose, pump clean out and properly installed drain hose"
We serviced a
KENMORE WASHER
Model 110.20632990
Near Rochester, NY 14619
Andres V
Job Details: 08/01/2023
"When unit is put into a spin you could hear motor humming for a minute then trip the breaker. Took unit apart check couplers and capacitor. Both checked good, when I had motor out it would spin very slowly. Unit needs new motor but customer has decided to replace the unit."
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX335HPS01
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/01/2023
Replaced door wrap and nameplate for dent and replaced hinges.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HB02
Near Webster, NY 14580
James
Job Details: 08/01/2023
Lock will not turn off. Disconnected ui to inspect and lock turned off when plugged in. Customer is to monitor. If problem remains order W11293216
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB01
Near Ontario, NY 14519
James
Job Details: 08/01/2023
Replaced lh door switch. Switch functions properly. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14623
Andres V
Job Details: 08/01/2023
Replaced sump and pump. Tested unit and checked for leaks. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model MVWC360AW0
Near Rochester, NY 14623
Andres V
Job Details: 08/01/2023
"Unit is leaking oil into basket of the unit, also the agitator spins freely and does not agitate very well. Unit needs new gearcase and agitator. Gave customer a quote for repair but they want to invest In a new one."
We serviced a
GE DISHWASHER
Model GDT645SYN5FS
Near Rochester, NY 14618
James
Job Details: 08/01/2023
Replaced slides and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details: 08/01/2023
Sr7736992581 unit is cooling poorly due to a low refrigerant charge. Pressurized with 134lb nitrogen charge. All exposed joints showed no leaks. Documented with techline. They will contact me or the customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near East Rochester, NY 14445
James
Job Details: 08/01/2023
Food freezing on all shelves. Replaced damper and tested. Set temp to 38. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/01/2023
"Gearcase leaking oil, basket hub stripped and control will not turn on any loads in diagnostics. Ordering gearcase, hub, cam, control and suspension.; ordrng 1 W11116592 (Control) and 1 W11454734 (Gearcase) and 1 W10721967 (CAM) and 1 W10528947 (HUB) and 1 W11130362 (Suspension)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Henrietta, NY 14467
Andres V
Job Details: 08/01/2023
Took unit apart checked rollers and pulleys which looked good. Put unit back together and ran it but could not hear any noises. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
Dave L
Job Details: 08/01/2023
I the auger is seized due to warmAir entering the ice door and freezing in the ice compartment. Ordering auger and ice door; ordrng 1 W11307588 (Auger) and 1 W11423784 (Ice door)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Irondequoit, NY 14617
Dave L
Job Details: 08/01/2023
Customer is unable to get the washer to fill with water during the clean cycle. Tested valves successfully in diagnostics. Suspecting the hot water valve coil is failing under load. Replaced valve. Customer to monitor . ; dspstn on spec-tagged invntry: 1 W11595805 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Fairport, NY 14450
James
Job Details: 08/01/2023
"Unit functioning for one day then lost food. Found lokring failed steel drier connection. Replaced filter drier and tested. Unit held 370 microns. Customer is to monitor. ; used 1 W11504436 (6*1.8), 1 W11504445 (5*4), and 1 WPW10143759 (Uv drier) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Palmyra, NY 14522
Jeremy
Job Details: 08/01/2023
Customer concerned about laundry bunching in basket. Customer using extra power setting and laundry is bunching when unit is agitating without water. Advised customer to run unit without extra power selected. Demonstrated difference with option selected and off. Unit operating as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14618
Andres V
Job Details: 08/01/2023
Cleaned out the inside of the pump found it to be clogged. Installed new drain pump and tested it. Unit is draining now. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14625
James
Job Details: 08/01/2023
Unit catching clothes in front bearing. Replaced bearing assembly and tested.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Webster, NY 14580
Andres V
Job Details: 08/01/2023
Insulation on the kickpanel was hanging off. Tucked insulation in so customer can't see it.
We serviced a
KENMORE DISHWASHER
Model 665.15765691
Near Irondequoit, NY 14609
Andres V
Job Details: 08/01/2023
Unit is leaking from the bottom left side and between the control panel and front panel. Unit needs new inner door but part is no longer made.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14609
Andres V
Job Details: 08/01/2023
Started a normal cycle on unit and watched it for 25min I did not see any water leaking underneath customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14613
James
Job Details: 08/01/2023
No cold water. Hot cold reversed. Corrected hoses and ran calibration. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Rush, NY 14543
Dave F
Job Details: 08/01/2023
Wash motor is failing and found unit needs heater replaced. Will repair heater when removing sump. . Left sump with customer until repair and ordering spray arms ; ordrng 1 W11550888 (Lower spray arm) and 1 W11545334 (Upper spray arm)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near East Syracuse, NY 13057
Chuck G
Job Details: 08/01/2023
Replaced UI. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPA01
Near Jamesville, NY 13078
Chuck G
Job Details: 08/01/2023
Customer stated that unit is not powering on. After inspecting unit i found that the drain pump assembly tested bad. Ordering assembly drain pump W11539855. ; ordrng 1 W11539855 (Drain pump assembly)
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Rochester, NY 14617
Dave L
Job Details: 08/01/2023
Unit is not sensing flame. Visible damage to 180k resistor on DSI control. Replaced control. Tested ok.
We serviced a
HAIER REFRIGERATOR
Model HA10TG21SW
Near Rochester, NY 14613
Dave L
Job Details: 08/01/2023
Customer canceled stating unit is no longer at the residence. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Jamesville, NY 13078
Chuck G
Job Details: 08/01/2023
Customer stated that unit is taking too long to dry a load of laundry. After inspecting unit i found that the unit tested bad for airflow with vent attached and good without vent attached. Unit is cycling heat as intended. I suggested to the customer to clean the vent hose or replace it. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Manlius, NY 13104
Chuck G
Job Details: 08/01/2023
Customer stated that unit will randomly stop cooling. After inspecting unit i found that the control tested bad. Replaced control. Unit tested good