Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1509 customer reviews

Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7724831272 called tech line for persistent frosting/icing of fresh food evaporator. They want the evaporator cover replaced and test 4 in diagnostics done today after fresh food evaporator is defrosted. Ordring cover. ; ordrng 1 W11211387 (COVER)

Near Bastian Rd, Rochester, NY 14623
Dave F.

Dave F.

DRYER MAYTAG MEDB755DW2 Dryer not turning on . Dryer needs thermal fuse . Ordering fuse WP3392519; ordrng 1 WP3392519 (thermal fuse)

Near Clover Meadow Ln, Farmington, NY 14425
David L.

David L.

REFRIGERATOR KITCHENAID KSC23C8EYY02 Unit is not cooling due to a leak in the fresh food evaporator. Unit still has sealed system parts warranty. ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)

Near Mariner Cir, Webster, NY 14580
Steve M.

Steve M.

RANGE KENMORE 790.908346 The bottom drawer is tipping. Ordering glides for proper drawer closing. ; ordrng 2 3051163 (glider)s

Near Traditions Pl, Henrietta, NY 14467
Gary T.

Gary T.

RANGE WHIRLPOOL WFG505M0BW2 "All 5 gas lines toburners cracked, ordering gas lines.; ordrng 1 W10514429 (holder-orf) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf)"

Near S Main St, Albion, NY 14411
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WML55011HS2 Replaced the mounting nuts for missing .

Near Ridge Crest Dr, Victor, NY 14564
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn left side fresh food gasket.

Near Lynda Ln, Rochester, NY 14624
Gary T.

Gary T.

MICROWAVE WHIRLPOOL WMH32519HV3 Replaced display board and control board that were intermittently cutting out. Tested OK

Near Freedom Pond Ln, North Chili, NY 14514
David L.

David L.

WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced control due to defrost failure. Customer to monitor.

Near Wall Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Removed ice from ff evaporator to move thermistor. Changed unit to 8 hour defrost. Customer to monitor.

Near Stonegate Dr, Webster, NY 14580
Evan E.

Evan E.

DRYER FRIGIDAIRE FERB7800DS0 Customer stated that drum would not spin. Upon arrival unit had already been dissembled. Removed drum to inspect bearing and motor. Bearing will need to be replaced. Reassembled unit to attempt to run unit. Once reassembled unit was running as it should. Suspecting that motor is failing under load Quoted customer to replace motor and bearing 131777700 (bearing ) $50.00131560100(motor) $ 125.00 Labor $ 104.65 S&H $11.11Service call fee $89.95 Customer does not want to proceed at this time.Collecting service call fee

Near W Jefferson Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated water was staying in bottom of unit after cycle finished. Upon inspection discovered that unit was partially draining but not removing all water from tub. Discovered that inlet at disposal was clogged causing issue. Unclogged inlet hose on disposal ran multiple test cycles. Unit now draining as it should. Collecting service call fee ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER

Near Terrace Hill Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was not responding to commands. Upon inspection unit was unplugged. Plugged unit back in unit began to run drain pump but no indicators on control were illuminated. Canceled out drain cycle. Checked for error codes Unit was displaying stuck key error code Cleared code Attempted to run diagnostic cycle Start /pause cancel button was sticking causing unit not to respond to commands. Removed console to inspect controlDiscovered button was coming unseated causing unit to fail to make contact with control consistently.Reseated start button into console Reinstalled control Ran diagnostic cycle Unit tested good

Near Angelus Dr, Rochester, NY 14622
Evan E.

Evan E.

RANGE FRIGIDAIRE LGGF3042KFJ Unit is still flashing f10 error code for temperature sensor even after new sensor was installed. Unplugged unit cleared code. Hardwiring temp sensor into unit. After hardwiring sensor in ran test bake to 400 degrees and monitored temperature with digital thermometer.Unit preheated as it should and is maintaining temperature. Customer to monitor and report back if issue persists.If issue is to arise again tech recommend replacement of control

Near Sunset Blvd, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354DSS4 Top rack fell off tracks due to broken tracks and adjusters. Replaced rails according to Whirlpool S Code. S Code: S22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Epping Wood Trail, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR GE CYE23TSDDSS Customer complained of noise while running. Could not recreate the noise. Removed back of refrigerator and removed hair and lint from condenser. Reassembled and the refrigerator tested good.

Near Warrington Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KENMORE 253.7481241 The compressor was running and not cooling. Show signs of low charge. Customer is going to replace.

Near Ashbourne Rd, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE254ESS1 Replaced wash pump for no operation and user interface for not being very responsive. Tested unit in auto diagnostics tested good .

Near NY-21, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHB1 Ran dishwasher in diagnostics no error codes . Ran through test . Everything is working . Heater tested good .

Near Sprucewood Cir, Geneva, NY 14456
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9150PW0 Customer stated that unit was stopping itself once it reached rinse cycle and was flashing error code FH. Code pertains to water flow issue. Inspected valve both hot and cold are actuating as they should with good water flow. Inspected flow meter took resistance reading on meter. Flow meter tested good. Called tech line about issue. Techline is recommending replacement of pressure switch. Ordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )

Near Cardogan Square, Rochester, NY 14625
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 Tested dryer . Is heating . Tested vent with tester . Tested good . Checked dryer temperatures . Temperatures are good . Gave a few tips on dryer .

Near White Springs Rd, Geneva, NY 14456
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW1 Found debris underneath agitator causing a lot of noise like it's running .removed debris tested unit. Ran machine with wet towels unit Tested good .

Near Hogarth Ave, Geneva, NY 14456
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Unit needs a cold control, ordering cold control.; ordrng 1 WP2315562 (thermostat)"

Near Florida Ave, Rochester, NY 14616
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTE334DWH0 "Replaced wash sump with leaking diverter and found owi cracked and leaking, ordering owi.; ordrng 1 WPW10705575 (sensor)"

Near Emberglow Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Adjusted upper rack so that door would close. Switch was stuck and would not let the door close. Freed switch.

Near Gates Dr, Williamson, NY 14589
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHF2366PF0 Replaced defrost thermostat.

Near Bel Arbor Trail, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling due to low side leak. Ordering compressor and evaporator.; ordrng 1 W10750851 (compressor) and 1 W10858281 (EVAPORATOR)

Near Backus Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Leveled fridge due to a gap between the FF doors. Unit testing good.

Near Lycoming Rd, Rochester, NY 14623
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced all 3 doors that had corrosion damage

Near Spotts Cir, Churchville, NY 14428
David L.

David L.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Control that was ordered was not the correct part. Reordering control.; ordrng 1 W11088499 (CONTROL)

Near Harris Rd, Webster, NY 14580
David L.

David L.

DRYER KENMORE 110.796228 Replaced coil kit due to intermittent heat. ; used 1 279834 (COIL KIT) from stock

Near Hillhurst Ln, Rochester, NY 14617
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Replced ice maker due to no ice. Customer to monitor.

Near Latta Rd, Rochester, NY 14612
Steve M.

Steve M.

OVEN-MW COMBO FRIGIDAIRE FGMC3065KBA Connector going to heating element was broken. Fixed connection. Unit testing good.

Near Gate House Trail, Henrietta, NY 14467
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4616FW2 Tested washer and found the left front leg was bouncing causing the washer to not spin clothes out. The customer also using small loads. Recommended using larger loads. Lowered leg and tested washer with a load of towels. The towels spun out properly.

Near S Walnut St, Nunda, NY 14517
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4616FW2 Customer stating unit will fill then drain never starting wash cycle. Upon inspection drain hose was lying on ground attached to another extension hose. Hung drain hose properly. Checked for error codes. Unit was displaying pressure system fault code. Ran diagnostic cycle unit completed cycle. Started normal cycle while in house. Unit would not stop filling with water. Pressure switch is failing. Ordering control ; schdld next appmnt for 5/9 THU !

Near Iroquois St, Rochester, NY 14609
Dave F.

Dave F.

WASHER WHIRLPOOL MVWB835DW3 F7E8 motor temperature high error code. Unit is on washer floor pan . Moved the legs up on washer . Customer decided to just removed floor pan . Tested unit tested good .

Near Falcons Point, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Ordering control for not defrosting properly. Tested heater in diagnostics. The heater turned on. Thermistor tested good. ; ordrng 1 W11196400 (CONTROL)

Near Pittsford Mendon Center Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Water dispenser not dispensing water . Could hear water valve . Turn on . Found that the installers never installed water filter . . Installed filter . Tested unit . Tested good .

Near De Paul Dr, East Rochester, NY 14445
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS4 Replacing control due to old control failing to run wash motor consistently.Replaced control Ran diagnostic cycle Unit tested good

Near Alden Glen Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR GE PFS22SISASS Customer had unit moved out for us. Inspected unit. Plugged unit in and the compressor did not turn on. Inspected the board and found black mark on back of it. Found condenser fan motor not plugged in also. The unit started up after reassembly and started cooling. If problem persists preorder control. ; rqstng P&A on 1 WR55X10942P (MAIN CONTROL)

Near Fairport Rd, Fairport, NY 14450
Gary T.

Gary T.

RANGE WHIRLPOOL WGG555S0BS01 Replaced burner valve for right rear burner that The valve shaft was bent on. Tested OK

Near James Moore Cir, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER MAYTAG MDB8959SFZ4 "Ran diagnostics, no error codes, 1 way valve in drainhose is working correctly, ran unit with affresh and advised customer to let us know.; used 1 W10282479 (AFFRESH-DW) from stock"

Near Frisbee Hill Rd, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTE334DWH0 Replaced owi sensor that was cracked and leaking.; pckd up 1 WPW10705575 (sensor)

Near Emberglow Ln, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL MFF2258FEZ02 Replaced customer supplied kick plate.

Near Cole Ave, Rochester, NY 14606
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced open thermistor in the freezer section causing no defrost.

Near Nichols St, Spencerport, NY 14559
Gary T.

Gary T.

MICROWAVE WHIRLPOOL WMH32519HV3 "Tightened base screws, checks okay, showed customer operation of removing and replacing lower light."

Near Freedom Pond Ln, North Chili, NY 14514
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Doors have corrosion. Cleaner did not remove it, Ordering doors; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss) and 1 W10876598 (nameplate), dspstn on spec-tagged invntry: 1 W10252111 STAINLESS STEAL BRIGHTNER"

Near Redfern Dr, Churchville, NY 14428
David L.

David L.

REFRIGERATOR MAYTAG MFF2055FRZ00 Cleared drain tube and removed ice from freezer.

Near Lafayette Pkwy, Rochester, NY 14625
David L.

David L.

REFRIGERATOR KITCHENAID KFCO22EVBL5 Replaced icemaker that was not filling . Unit tested good. ; used 1 W10884390 (ICEMAKER) from stock

Near Piccadilly Square, Rochester, NY 14625
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced evaporator and compressor due to unit not cooling. Unit tested good.

Near Woodsview Dr, Webster, NY 14580
Gary T.

Gary T.

WASHER WHIRLPOOL WTW7500GW0 Replaced harness that had an open connection to the clutch causing it not to shift.

Near Groth Rd, Holley, NY 14470
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer concerned about unit not cooling in FF. FF evaporator was frozen over. Gap between cabinet and inner liner was causing an infiltration of humidity resulting in a build up of ice along with no cooling conditions. Removed ice build up & sealed gap. Customer monitor.

Near Alverstone Way, West Henrietta, NY 14586
Dave F.

Dave F.

DRYER WHIRLPOOL MGDC300XW1 Dryer not heating . Needs thermal fuse . Order part W11050897; ordrng 1 W11050897 (cutoff-tml)

Near Lochnavar Pkwy, Pittsford, NY 14534
Steve M.

Steve M.

RANGE KENMORE 790.909114 Replaced customer supplied left rear infinite switch for broken switch. The switch tested good.

Near Crerand Cir, Rochester, NY 14606
Dave F.

Dave F.

RANGE WHIRLPOOL WFE505W0HS1 Knob on range is broken on delivery. Was just delivered. Ordering knob W11158169; ordrng 1 W11158169 (knob)

Near Ridge Crest Dr, Victor, NY 14564
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4900XW0 "Replaced motor and blower for motor not turning and seized blower. The dryer tested good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , pckd up 1 WP694089 (wheel)"

Near W Broad St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Replaced diffuser and auger motor. Unit tested good after install.

Near Fiddlers Hollow, Penfield, NY 14526
David L.

David L.

REFRIGERATOR AMANA AFD2535FES Found unit with no power. No voltage to jazz board. Pulled unit out and found that the plug was not making contact in the receptacle because the put.et was cracked. Moved cord to another plug. Unit began cooling. Recommending that that customer have a licensed electrician replace the outlet.

Near Cardogan Square, Rochester, NY 14625
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stating unit is squeaking while in spin and agitate. Checked for error codes no codes present Ran diagnostic cycle During agitation portion of cycle could hear bearing inside gear case causing squeaking sound. Ordering gear case ; ordrng 1 W10811956 (GEARCASE)

Near Glenbrook Dr, Fairport, NY 14450
Evan E.

Evan E.

RANGE FRIGIDAIRE FFGF3054TWA "Customer stated that unit would not run a bake cycle. Set unit to 350 attempted to run test bake cycle. Ignitor was failing to glow when starting bake. Checked voltage at ignitor. Ignitor was receiving 120v. Broil is working as it should. Handle on front of oven is also broken.Ordering ignitor ,handle and handle screws ; ordrng 2 316433300 (HANDLE SCREW)s and 1 316489403 (IGNITOR ) and 1 5304507385 (HANDLE )"

Near Farragut St, Rochester, NY 14611
Dave F.

Dave F.

VAN FORD TRANSIT CONNECT Truck inspected

Near Rockwood St, Rochester, NY 14610
Steve M.

Steve M.

DRYER MAYTAG MEDC300XW1 "Replaced rollers,idler and belt with maintenance kit for noise. Cleaned dryer and it tested good. ; used 1 4392065 (REPAIR KIT) from stock"

Near Ten Eyke Cir, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker fill tube frozen . Unfroze tube . Tested water flow . Has good flow . Adjusted the icemaker and ran through cycle . Tested good .

Near Aspen Dr, Rochester, NY 14625
Gary T.

Gary T.

RANGE WHIRLPOOL JDS9860AAP "Unit has an open bake element, ordering element.; ordrng 1 WP74010750 (element)"

Near Hilltop Rd, Rochester, NY 14616
Dave F.

Dave F.

DRYER MAYTAG MEDB766FW0 Dryer not turning on. Found no power going to dryer . Checked breaker box. Breaker for dryer was tripped . Flipped back on . Tested unit . Tested good

Near Lime Rock Ln, Rochester, NY 14610
Gary T.

Gary T.

DRYER FRIGIDAIRE n/a "Blower is broken, ordering blower, Quoted 104.65; ordrng 1 131775600 (blwr housing w/wheel)"

Near Sandalwood Dr, Rochester, NY 14616
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 Pre ordered adjusters.; ordrng 1 WPW10251047 (cover) and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)

Near Glenmont Dr, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Removed cover to evaporator in fresh food section and it was still full of ice. Removed ice and tested refrigerator in diagnostics. The frost pattern was good in test 4. The evaporator cover had black residue on inside of it. Showed customer. Replaced evaporator cover.

Near Locke Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER KENMORE 110.450914 Customer stated items were coming out wet at end of cycle. Ran diagnostic test no codes were present. Unit completed cycle as it should. Ran express wash 30 min cycle to observe unit and confirm unit was spinning out correctly. Watched unit as it progressed through cycle. Unit finished cycle and spun out correctly. Could not replicate issue at this time. Unit tested good ATEC warranty

Near Woodbury Pl, Rochester, NY 14618
David L.

David L.

DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced control and sump due to intermittent motor operation. The new wash motor failed during first test. Windings opened with an electrical smell. Reordering wash motor. Left breaker to the unit off. ; ordrng 1 WPW10605057 (pump and motor assy)

Near Oneta Rd, Rochester, NY 14617
Evan E.

Evan E.

WASHER ROPER RTW4641BQ0 Customer stated unit would not drain or finish cycle. Upon inspection discovered that drain pump impeller was seized due to debris in pump. Cleared pump ran multiple test cycles Unit tested good If issue persists tech is recommending replacement of pump WPW10276397 (pump

Near Appian Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 S16360 the evaporator frosted/iced up causing warm temps in refrigerator. Moved thermistor to proper position and caulked frame that meets the cabinet to stop warm air from entering refrigerator.

Near Temple St, Avon, NY 14414
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Customer concerned that the unit still won’t finish cycles, water is not coming out the drain hose, and is leaking significant amounts of water. Put unit into auto test during last visits and water drained fine. F0E2 F7E7 codes and large amount of water on the floor upon arrival. Demonstrated filling and draining of machine 3 times in manual diagnostics and ran auto test twice in front of customer. Water level on floor did not change which was observed and confirmed by both house residents. Tech line agent suggests the use of too much detergent will cause unit to not drain completely which then puts a harsh load on the motor, resulting in the corresponding error codes. As for the water, could not detect any signs of leakage from the unit. Suspecting water is coming from house foundation. Suggested customer to use reasonable amount of HE detergent and wash smaller loads. Customer monitor.SR: 7724809242"

Near Parkdale Terrace, Rochester, NY 14615
David L.

David L.

MICROWAVE KITCHENAID KMHS120ESS7 Unit is not heating due to a failed magnetron. Ordering magnetron. ; ordrng 1 W10818686 (magnetron)

Near Lothario Cir, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced mullin for not springing back .tested unit . Tested good .

Near Foster Rd, Canandaigua, NY 14424
Dave F.

Dave F.

DRYER WHIRLPOOL MGDC215EW1 Thermal fuse is blown and dryer is not heating . Replaced fuse . Tested unit . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Co Rd 13, Clifton Springs, NY 14432
Dave F.

Dave F.

DRYER WHIRLPOOL MGDC300XW1 Replaced thermal cut off . Due to no heat. Tested unit . Tested good . Customer needs to get vents cleaned .. tax exempt

Near Lochnavar Pkwy, Pittsford, NY 14534
Dave F.

Dave F.

DRYER WHIRLPOOL WED9200SQ0 "Replaced thermal cutoff , element and thermal fuse due to no operation, tested unit . Tested good.; used 1 280148 (CUTOFF -TML), and 1 WP3392519 (FUSE-THERMAL) from stock"

Near Kitty Hawk Dr, Pittsford, NY 14534
Steve M.

Steve M.

DRYER WHIRLPOOL LE6150XSW0 Found the thermostat on the element is broken. Quoted customer ; rqstng P&A on 1 WP3390291 (thrmst-fix)

Near Benton St, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit not filing after initial wash cycle. Unit would fill when cycle started but when progressing to rinse cycle would flash FH error code. Replaced switchRan normal/causal cycle to confirm function unit completed cycle as it should Unit tested good

Near Cardogan Square, Rochester, NY 14625
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was not powering up or running cycle. Checked for voltage at power supply behind kick panel unit was receiving 120v. Removed door panel to inspect control. Upon inspection discovered that connecter for power supply had become unseated causing unit not to run. Reseated connector and reinstalled connector mount at bottom of control. Ran test cycle Unit tested good

Near Ridge Rd, Williamson, NY 14589
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was rattling very loudly since last repair. Upon inspection discovered that ignitor bracket was hitting up against tube that gas flows through to ignitor. Was able to bend bracket back from tube. Ran test cycle for customer Unit tested good

Near Richardson Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DWH1 Customer stated that unit was not filling with water. Checked for error codes. Unit displaying 6-4 float switch open. Inspected float discovered float was sticking due to debris under float. Cleared debris Ran diagnostic cycle Unit tested good

Near Carlton St, Sodus, NY 14551
Dave F.

Dave F.

DISHWASHER WHIRLPOOL MDB8959SBS2 Rinse aid cap is missing . Customer would like one to be ordered and sent to them.; ordrng 1 WPW10524922 (cap)

Near N Landing Rd, Rochester, NY 14625
Gary T.

Gary T.

WASHER AMANA NTW4516FW3 Unit was drained improperly causing water to empty out during wash which in turn caused a long fill no fill error code. Pictures attached of drain. Advised customer to have drain repaired to proper installation instructions.

Near Jordache Ln, Spencerport, NY 14559
Dave F.

Dave F.

RANGE WHIRLPOOL WEG730H0DS0 F8E0 error code . Cooling fan not operating. Found the sensor on the fan has failed . Ordering new fan W11107275; ordrng 1 W11107275 (fan-blwr)

Near Victor, NY 14564
Gary T.

Gary T.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Repaired split line in water reservoir causing water to spray all over when water was turned on, checked okay."

Near Holloway Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KFFS20EYBL00 Thermistor has failed and there is a service pointer . Ordering the kit for the part W10902214; rqstng P&A on 1 W10902214 (thermistor)

Near N Main St, Canandaigua, NY 14424
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced lower door seal that was leaking. Tested okay.

Near Belcoda Dr, Rochester, NY 14617
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit is flashing f3e1 error code. Upon inspection checked for codes unit was displaying f3e1 error code for water level error. Ran diagnostic cycle. During beginning of cycle could hear cold water valve attempting to actuate but never filling. Valve is stuck closed. Ordering water valve and pressure sensor ; ordrng 1 W10599356 (VALVE ) and 1 WPW10448876 (PRESSURE SENSOR )

Near Somerset St, Rochester, NY 14611
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Replaced inoperable cold control causing no cool.

Near Florida Ave, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced main control for not sending unit into defrost. The customer is going to monitor.

Near Pittsford Mendon Center Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Found the lever switch on the ice maker emitter was pushed behind cover. Removed cover and repositioned the switch. Tested emitter/receiver and they worked as expected.

Near Chapelhill Dr, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFF2558VEM10 Replaced ice maker for arm not staying in and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock

Near Roberts Dr, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced fresh food section. Led light for strobing light. The light tested good

Near Ranney Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER AMANA NGD7300WW1 "Unit would not heat. Thermal fuse tested bad. Replaced fuse, unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Crossfield Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7500GW0 Replaced all door parts. Unit testing good.

Near Timrod Dr, Rochester, NY 14617
Gary T.

Gary T.

RANGE KITCHENAID KGRS505XSS01 Replaced door gasket that wasn't sealing the lower oven and causing erratic temperatures. Tests okay.

Near Manitou Rd, Spencerport, NY 14559
David L.

David L.

DRYER MAYTAG MGDC400VW0 Unit is not heating due to an open thermal fuse. ; used 1 WP3390719 (FUSE-THERMAL) from stock

Near Summertime Trail, Hilton, NY 14468
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated unit was running but not washing dishes. Checked for error codes unit was displaying code 7-1 no heat. Ran diagnostic cycle could hear wash motor running but diverter is failing. Only lower wash arms is spraying. Ordering sump & motor ; ordrng 1 W11025157 (SUMP & MOTOR )

Near Daytona Ave, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Defrost drain was plugged causing a leak in the ff section. Removed ice and cleaned tube.

Near Basket Rd, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WTW4616FW2 U it is not sensing water level correctly due to I. Incorrectly installed drain hose. Hose is connected to an extent soon which is sealed into a floor drain with no air gap. U it needs to be drained into a standpipe with an air gap.

Near Iroquois St, Rochester, NY 14609
Gary T.

Gary T.

DISHWASHER KITCHENAID KOSE500ESS03 "Light flickering in oven, relay not latching fully on control board,ordering control.; ordrng 1 W11179310 (cntrl-elec)"

Near Nory Ln, Rochester, NY 14606
David L.

David L.

FREEZER WHIRLPOOL WRB329DMBW00 Defrost drain had insulation stuck in it allowing water to accumulate in the freezer. Cleared drain

Near Drexmore Rd, Rochester, NY 14610
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DW3 Replaced drum and support unit testing good.

Near Westside Dr, North Chili, NY 14514
Gary T.

Gary T.

RANGE AMANA AGR6603SFS1 "Front left burner not lighting consistently, ordering front burner.; ordrng 1 WPW10515455 (burnr-head)"

Near Middle Rd, Rush, NY 14543
David L.

David L.

OVEN WHIRLPOOL WOS72EC0HS01 Replaced UI due to fading display.

Near Wellington Ave, Rochester, NY 14619
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Repaired binding water dispenser paddle, ordering Mullion flipper to replace sticking, binding mullion flipper.; ordrng 1 W10806457 (rail-mulln)"

Near Kilbourn Rd, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR GE PFS22SISASS Replaced main control for burn spot and back of j16 relay and not cooling. The refrigerator is cooling and checks good; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL

Near Fairport Rd, Fairport, NY 14450
Evan E.

Evan E.

DRYER WHIRLPOOL MGDC465HW0 Customer stated unit was not heating. Removed cover on window used to observe flame. Could see that gas coil was unplugged through Window. Reseated connector on to coil. Ran test cycle unit is heating as it should. Unit tested good

Near Galante Cir, Webster, NY 14580
Evan E.

Evan E.

COOKTOP GE JGP932BEC2BB Replacing Harness due to right front burner failing to light. Replaced harness tested burner. Burner tested good

Near Millford Crossing, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR GE PFS22MIWABB "Customer complaining of varying/warm temps in refrigerator. The user interface read 6 degrees but freezer is-3. The fresh food section hi read 49 and it is 32 in ff section. There is Ice in the ice bin. Quoted customer for main control and thermistors. ; rqstng P&A on 2 WR55X10025 (sensor,temp ff)s and 1 WR55X10942P (CONTROL ), states that autho needed"

Near Matthew Dr, Fairport, NY 14450
Gary T.

Gary T.

REFRIGERATOR FRIGIDAIRE FGHN2866PF1 "Defrosted and unplugged drain line to the evaporation pan, tested okay."

Near Clarkson Hamlin Town Line Rd, Hamlin, NY 14464
David L.

David L.

WASHER MAYTAG MVWX655EW1 U it was getting off balance due to a stripped hub. Replaced hub. Unit tested good. ; used 1 W10528947 (HUB) from stock

Near Wedgewood Park, Rochester, NY 14616
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8959SBS1 Replaced spinner unit testing good.

Near Aston Villa, North Chili, NY 14514
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8949SBW0 Customer stated that unit was not drying dishes. Upon inspection checked for error codes. Unit was displaying code 6-6 (cool water entering machine) ran diagnostic cycle. Unit completed cycle as it should. Also discovered that rinse aid dispenser was empty filled dispenser and adjusted dial. Spoke with customer about running hot water at sink before filling unit. Unit itself tested good

Near Westminster Rd, Rochester, NY 14607
Gary T.

Gary T.

DRYER WHIRLPOOL WED4850HW0 "New drum is warped and not riding on the felt glides correctly, ordering new inner drum; ordrng 1 W10899578 (drum)"

Near Hunting Spring, Rochester, NY 14624
David L.

David L.

DISHWASHER MAYTAG MDB7749SBW0 Unit is leaking due to upper spray arm not spinning. Ordering sprayer and track stop. ; rqstng P&A on 1 WPW10082841 (arm-spray) and 1 WPW10508950 (stop)

Near Ashbury Cir, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Unit is not making ice. Rechecked temps. Freezer temp was at 20 on arrival. Icebox temp at 30. Ordering three way valve due to inconsistent cooling per techline.; ordrng 1 W11036448 (solenoid) and 1 WPW10143759 (dryer)

Near Latta Rd, Rochester, NY 14612
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Replacing water valve due to cold water failing to fill machine when actuating cold side of valve. Replaced valve. Ran test cycle. Valve now functioning as it should Unit tested good

Near Somerset St, Rochester, NY 14611
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue as before. Unit is shutting itself off after oven being on for 3+ hours. Unit will shut off bake cycle but power to oven will remain. Unit will still display time but bake cycle will cancel it self out. Called tech line to document issue SR: 7724659750Tech line suggesting going over use and care of unit to ensure customer is setting bake setting correctly with timer

Near Whalen Rd, Penfield, NY 14526
David L.

David L.

DISHWASHER JENN AIR JDB9800CWP2 "Replaced upper rack tracks that were broken. Adjusted clip has snapped. Shipping adjuster clips to customer. ; ordrng 2 WPW10546503SHIPDIRECT (SHIP DIRECT)s, used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Rockledge Dr, Ontario, NY 14519
Dave F.

Dave F.

WASHER GE GNW128PSM0WW Washer not starting cycle . Found the washer just has one water hose & it was connected to the hot water valve. No error codes. Customer was attempting to do washes just on cold cycles and since the unit could not receive adequate water it was malfunctioning. Moved inlet hose to cold water valve & instructed customer to change hose to corresponding valve when attempting to change wash temp. Unit testing good.

Near Clifford Ave, Rochester, NY 14609
David L.

David L.

RANGE GE DSS25KSRESS Evaporator fan is not turning ordering fan and control; ordrng 1 WR55X10942P (CONTROL) and 1 WR60X10185 (motor evap dc)

Near Goodman St N, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR AMANA ABB2224BRW00 Checked Temps and the fresh food section was 41 and freezer was good. Customer had set unit to armrest setting. Adjusted Temps in fresh food section and customer is going to monitor.

Near Peakview Dr, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced main light in fresh food section on top of liner for strobing lights. The light tested good

Near Bishops Ct, Pittsford, NY 14534
Dave F.

Dave F.

WASHER FRIGIDAIRE FAFW3511KW0 E11 error code long fill . Ran washer in diagnostics. Tested unit part to the unit . When the hot water valve turned on there was no water coming in. Turned on water valve . Tested unit in every function . Tested good .

Near Jewelberry Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC302ESS0 Freezer door handle is loose . Tightened handle . Tested unit . Tested good .

Near Salmon Run Cir, Ontario, NY 14519
Steve M.

Steve M.

DRYER MAYTAG MDG4000AWW Found idler is squealing. Ordering idler and rollers for noise; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3700340 (bearing)

Near Warrington Dr, Rochester, NY 14618
Gary T.

Gary T.

FREEZER WHIRLPOOL WRF535SWHB00 "Top of freezer door is warped and causing frost buildup in the freezer, ordering freezer door.; ordrng 1 W10864992 (dor-fip)"

Near Whittier Rd, Spencerport, NY 14559
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS4 Replacing control due to original control being incorrect control for machine. Replaced control ran diagnostic cycle Unit tested good

Near Alden Glen Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER FRIGIDAIRE ATF7000ES1 Customer stated that unit was very noisy while in spin. Upon inspection discovered that bearing inside drum had worn causing unit to produce noise. Quoted customer to replace drum. 137105900 (drum) $314.00Labor $134.95S&H $11.11Service call $89.95 Tax $44.08Total $594.09Customer doesn’t not want to proceed at this time. Collecting service call fee

Near Alden Glen Dr, Webster, NY 14580
David L.

David L.

DISHWASHER WHIRLPOOL WDT780SAEM1 Installed wash motor. Unit tested ok.

Near Oneta Rd, Rochester, NY 14617
David L.

David L.

WASHER WHIRLPOOL WTW6600SW2 "Replaced struts that were worn, bent, and allowing basket to bounce. Atec warranty"

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced evaporator and co press or due to u it not cooling. Unit began cooling after install.

Near Backus Rd, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRMF706EBS00 Refrigerator freezer all frosted up . Defrost not working. Tested fresh food and freezer thermistors .tested good . Tested evap fans . Tested good . Tested defrost thermistor .tested good .Called Techline SR 7724816078 .techline said to replace user interface. Ordering part W10894103; rqstng P&A on 1 W10894103 (cntrl-elec)

Near E Pointe, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL GX5FHTXVB01 Unit was not cooling due to the compressor relay sticking on the control board. Replaced control board and removed frost accumulation from the evaporator. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Larkston Dr, Webster, NY 14580
Gary T.

Gary T.

DRYER AMANA NED4655EW1 Repaired loud roller that was out of alignment. Tested OK.

Near Eagle Harbor Waterport Rd, Albion, NY 14411
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT720PADM1 Washer leaking from diverter sump pump. Ordering pump WPW10671941; rqstng P&A on 1 WPW10671941 (pump&motor)

Near Westerloe Ave, Rochester, NY 14620
Gary T.

Gary T.

RANGE WHIRLPOOL WFC150M0EW3 "Unit is working like it's supposed to per bulletin w11354284, called tech line sr#7724818838.This is normal operation for current coil heating elements and is not an indication of problems with the coils. As of June 1, 2018, Underwriters Laboratory (UL) changed the standards for all electric coil elements. Ranges and cooktops using this type of burner are now equipped with temperature-limiting coils to further reduce the risk of unattended cooking fires."

Near Powers Ln, Rochester, NY 14624
Gary T.

Gary T.

WASHER AMANA NTW4516FW2 "Ran diagnostics, no error codes, ran manual tests all functions test okay. Advised customer to watch the unit."

Near Brownstone Ln, Rochester, NY 14615
Evan E.

Evan E.

OVEN AMANA AER6303MFS2 Customer stated unit will not stop flashing f2e1 error code. Inspected control and ribbon cable going to keypad. Reseated cable. Attempted to run test bake cycle. Unit is continually flashing code .Ordering control board ; ordrng 1 W11297545 (CONTROL )

Near Meigs St, Rochester, NY 14607
Evan E.

Evan E.

RANGE FRIGIDAIRE FFGF3054TWA Replacing ignitor for bake element due to ignitor receiving 120v and failing to glow. Also replacing handle and handle screws due to sides of handle breaking offReplaced ignitorRan test bake cycleUnit is not releasing gas into Burner bar valve is failing. Ordering valve ; ordrng 1 316031501 (VALVE )

Near Farragut St, Rochester, NY 14611
Gary T.

Gary T.

RANGE WHIRLPOOL JDS9860AAP "Replaced open bake element, tested okay."

Near Hilltop Rd, Rochester, NY 14616
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTE334GPS0 "KK7AB00APL1, removed glass from drain pump impeller,tested okay."

Near San Rose Dr, Rochester, NY 14622
Gary T.

Gary T.

REFRIGERATOR GE TNS22PRCBLBS "Found icemaker was over filling, Adjusted fill level and advised customer to watch, if problem persists icemaker will have to be ordered part number WR30X10093."

Near San Gabriel Dr, Rochester, NY 14610
Gary T.

Gary T.

WASHER MAYTAG MVWX655DW Aaron's exchanged the washer out customer is canceling service call.

Near Rainier St, Rochester, NY 14613
David L.

David L.

WASHER FRIGIDAIRE FCCW3000FS3 Legs installed. Washer sits properly.

Near Goodman St N, Rochester, NY 14607
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDP370PAHB0 The pump is either not pushing water hard enough or there is a restriction in the drain hose. Causing unit to no drain. Ordering both; ordrng 1 W10842407 (fil&drnhos) and 1 W10876537 (drain pump)

Near N Main St, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR JENN AIR JFC2089BEM01 Unit was making a clicking noise due to a packing slip hitting the wall when the fan was on. Removed packing slip noise went away.

Near Crosman Terrace, Rochester, NY 14620
Steve M.

Steve M.

WASHER MAYTAG MHW5500FW1 Found the ui acting erratic and the main control error code. Ordering both. ; rqstng P&A on 1 W10783707 (console) and 1 W11201286 (CONTROL)

Near E Henrietta Rd, Rush, NY 14543
Gary T.

Gary T.

WASHER WHIRLPOOL WFW92HEFC0 Replaced cracked inner door and drain pump that had broken impeller blades and would not pump the water storm the washer..

Near East Ave, Brockport, NY 14420
Dave F.

Dave F.

RANGE WHIRLPOOL WEG730H0DS0 Replaced cooling fan for no operation. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL MFI2067AES "Customer complained of ice maker not working and then started to work again after a day. When the ice maker does not work on this unit , the refrigerator will freeze in the fresh food section. Found some glacier ice on bottom of icemaker hat may be co ing from flapper. Removed glacier ice. customer is going to monitor."

Near Edgemoor Rd, Rochester, NY 14618
Steve M.

Steve M.

WASHER WHIRLPOOL WFW85HEFW0 The washer was stuck in drain mode with f3 error. Removed lid and unlocked door. Put washer in diagnostics and it reset. The washer passed all tests in diagnostics.

Near Saxony Rd, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAYH4 F8E2 Error code l found the drain pump was humming but not moving . Cleaned water out of unit and recovered a piece of glass which was causing pump not to move. Unit drained . Found the heater isn't turning on . The element is broken in half . Needs new element. Ordering W10518394; ordrng 1 W10518394 (heater)

Near Selborne Chase, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL NA123 Found the exterior vent had a grate on it and it filled with lint. Removed grate. There is a flap on the vent to keep animals out.

Near Coneflower Dr, West Henrietta, NY 14586
David L.

David L.

DRYER WHIRLPOOL WED4800XQ3 "Unit was making a loud noise due to a worn roller and shaft ordering shaft. Customer paid in full; ordrng 1 WPW10359270 (shaft), used 1 349241T (ROLLER-SUPPORT 2PK) from stock"

Near Leland Rd, Rochester, NY 14617
Steve M.

Steve M.

DRYER WHIRLPOOL WED9200SQ0 Replaced thermistor and fuse for thermistor out of range causing dryer element to not shut off. Tested dryer and it cycled on and off as expected. The dryer tested good.

Near Kitty Hawk Dr, Pittsford, NY 14534
Steve M.

Steve M.

DRYER WHIRLPOOL WED4616FW0 Customer complained dryer shut off after heating and restarted after 15 minutes. Tested vent. The vent was lightly restricted. Moved vent to properly discharge air and moisture. Customer was drying sneakers at the time of failure. If problem persists preorder motor.

Near Sandoris Cir, Rochester, NY 14622
Steve M.

Steve M.

RANGE WHIRLPOOL WFG550S0HZ1 Replaced cooktop for paint coming off near the burners. The cooktop tested good.

Near Chili Ave, Rochester, NY 14611
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Sr7724823582Replacing door seal to ice bucket Re tech line.; ordrng 1 WPW10287601 (seal)

Near Pearl St, Rochester, NY 14607
Steve M.

Steve M.

DRYER WHIRLPOOL WED9200SQ0 Found the outlet thermistor was reading 70k ohms at room temperature. The tech sheet says near 11-13 k ohms. This was causing unit to not turn off heater. Ordering fuser that was blown and thermistor; ordrng 1 WP3392519 (fuse-thrml) and 1 WP8577274 (thermistor)

Near Kitty Hawk Dr, Pittsford, NY 14534
Steve M.

Steve M.

WASHER MAYTAG MAV8600AWQ Found pump bearing is loud. Ordering pump. ; ordrng 1 WP35-6780 (pump-water)

Near Main St, Livonia, NY 14487
Steve M.

Steve M.

WASHER WHIRLPOOL WGD5000DW3 "Temp test cycled off at 180 The dryer is over heating. Ordering operating thermostat, high limit and temp selector. ; ordrng 1 W10423382 (thermostat) and 1 W11106324 (switch) and 1 WP8318268 (thrmst-fix)"

Near Cascade Pl, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Installed door and shelf. Shelf did not change. Issue is with liner and can not be adjusted. Will have to document with techline during regular business hours. ; schdld next appmnt for 5/7 TUE !

Near Caitlin Trail, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHF2366PF0 Spoke to customer. Pre ordering defrost thermostat unit will be defrosted when tech arrives. ; ordrng 1 242046001 (thermostat-defrost)

Near Bel Arbor Trail, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 Replaced door due to open harness.

Near Longbush Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MFT2673BEM11 Unit had frost build up but is now clear. Top freezer drawer is removed and customer is going g to monitor.

Near Jewelberry Dr, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFG550S0HZ1 Customer stated that unit was rusting out on top. Upon inspection discovered that cooktop is rusting out around each burner.(pics enclosed) called tech line to document findingsOrdering cooktop SR: 7724756539; ordrng 1 W11032119 (COOKTOP)

Near Chili Ave, Rochester, NY 14611
Gary T.

Gary T.

DISHWASHER KITCHENAID KUDE70FXSS1 "wash motor leaking, wash motor is water damaged, unit needs sump assy, ordering part.Quoted 104.65 labor.; ordrng 1 WPW10328226 (pump&motor)"

Near Windemere Rd, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Wk3ln00fpl1 found unit not cooling. No or very little frost on evaporator. Ordering evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)

Near North St, Caledonia, NY 14423
Evan E.

Evan E.

DRYER MAYTAG MDE5500AYM Customer stated unit was squeaking while drum was spinning. Upon inspection discovered that right side roller was worn causing squeaking. Replaced roller greased other roller and idler pulley. Ran test cycle Unit tested good

Near Allens Creek Rd, Rochester, NY 14618
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Replaced evaporator fan that was not running not going fridge section, defrosted reservoir that was not allowing water or ice. Tested OK"

Near Merrill Rd, Holley, NY 14470
Gary T.

Gary T.

WASHER MAYTAG MAV3955EWW "Unit needs a transmission, belt , break and rotor assembly. Break and rotor assembly are no longer available. Advised customer that this is a unit that I cannot repair and the extended warranty company will be in contact with them.21002010 break rotor and lining assy NO LONGER AVAILABLE."

Near Martha St, Spencerport, NY 14559
Gary T.

Gary T.

WASHER WHIRLPOOL WTW7300DW0 "Replaced drain pump with broken impeller blades causing slow drain and unbalanced loads. Unit test OK, recalibrated."

Near Flower City Park, Rochester, NY 14615
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHB0 F4E3 error code . Wash pump failure ordering pump W11085683 . Left other parts with customer.; ordrng 1 W11085683 (pump&motor)

Near Taylor Rd, Honeoye Falls, NY 14472
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced door gasket that was leaking, tested okay.; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET"

Near Belcoda Dr, Rochester, NY 14617
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced door gasket that was leaking, tested okay.; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET"

Near Belcoda Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR GE TNS22PRCBLBS "Water valve is leaking through causing ice to freeze into a block in the ice container, ordering water valve.; ordrng 1 WR57X10019 (water valve assy)"

Near San Gabriel Dr, Rochester, NY 14610
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Hinge for left door; ordrng 1 W10546298 (hinge,top(lh))"

Near Lycoming Rd, Rochester, NY 14623
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Replacing gear case due to unit producing squeaking noise while in spinning or agitating. Replaced gear case Ran calibration cycle Ran diagnostic cycle Ran unit in manual test mode on high spin and agitation. Unit tested good ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Sothery Pl, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWC425BW1 Customer stated that unit would not unlock lid. Upon arrival unit was unplugged. Plugged unit back in. Lid was locked held pause/cancel button for 5 seconds unit unlocked lid. Checked for work codesUnit was displaying f0e2 error code for oversudsing Ran diagnostic cycle Unit completed cycle as it should Ran calibration cycle Ran tachometer verification test Ran unit on high spin in manual test mode Unit is functioning as it should Customer to run load and report back if issue persists ; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP

Near W High Terrace, Rochester, NY 14619
Evan E.

Evan E.

WASHER MAYTAG MVWB755DW0 Customer stated they are experiencing same issue as before. Unit will not power on for them to select cycle. Checked for error codes Unit displaying F6 E3 error code (ACU cannot hear UI ) User Interface (UI) is failing to communicate with main control. This is cause of issue. Tech is suggesting replacement of user interface part # W10914560Customer has already had control replaced. Tech suggesting contacting manufacturer S/C under ATEC warranty due to same issue

Near Jefferson Ave, Fairport, NY 14450
Steve M.

Steve M.

WASHER AMANA NTW4516FW3 Found agitator was loose causing clothing to get stuck under agitator. Removed agitator and removed clothing. Added locktight to agitator bolt and tightened.

Near Church St, Caledonia, NY 14423
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced adjusted that was broken. Unit displaying shorted OWI thermistor code. Ordering OWI; ordrng 1 W11084121 (sensor)

Near Glenmont Dr, Rochester, NY 14617
Steve M.

Steve M.

DRYER KENMORE 417.978127 Replaced heater assembly for broken heater causing no dry. The dryer tested good.

Near Penhurst Rd, Rochester, NY 14610
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced control board for heater circuit error causing no heat to heater. The dishwasher tested good

Near Portofino Cir, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced damper assembly for persistent noise during operation The refrigerator tested good

Near Williamsburg Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Sr#7724759744 Customer complain8 g of popping noise and felt it was electrical noise. I ran all functions to unit and could not recreate the noise. I found a small hole on back of the refrigerator about one foot above the ice maker inlet tube. The insulation at the penetration was black. Put my screw driver in it and found no wires that could cause burn mark. Called tech line and documented. I also removed the tape and electric warning label that have a tendency to make noise with the airflow behind unit.

Near Helendale Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR GE PFS22MIWABB Customer was concerned with temperature changes on the user interface.. found no product n freezer and not much in fresh food section. The temps were good in freezer. Customer is going to fill freezer with food and monitor.

Near Matthew Dr, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF540PADT2 Replaced drain pump for not draining and replaced motor sump for drain pump would bot connect to sump. The dishwasher tested good

Near Woodside Ln, Pittsford, NY 14534
David L.

David L.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Replaced dispenser. Motor is intermittently shutting off. Ordering control and motor.; ordrng 1 W10854221 (cntrl-elec) and 1 WPW10605057 (pump and motor assy), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

Near Oneta Rd, Rochester, NY 14617
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW0 Washer not spinning . Found the hub Was stripped needs screws for hub . Reason for hub stripping is needs a new gearcase . . Needs washplate for being stripped . Needs washer plate screw . . Screws that hold the hub to the basket are broken inside the basket . Needs new basket .; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s

Near Co Rd 6, Geneva, NY 14456
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KRFF507EWH00 "Replaced ui and main control, thermistor harness and evap cover to correct unit not defrosting in the fresh food section."

Near Chili Riga Center Rd, Churchville, NY 14428
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Replaced drain pump due to seizing . Calibrated washer and ran unit in auto diagnostics. Tested good .

Near Elton Rd, Bloomfield, NY 14469
Dave F.

Dave F.

WASHER WHIRLPOOL LHW0050PQ Handle on washer failed . Replaced handle . Tested washer.tested good .

Near Holiday Harbour, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Top rack adjusters we broken . Replaced adjusters . Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Co Rd 1, Canandaigua, NY 14424

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