We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS03
Near Rochester, NY 14624
Evan
Job Details: 08/10/2021
Replacing door gasket due to gasket ripping on inside where mullion makes contact. Replaced gasket. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14619
James
Job Details: 08/10/2021
"Ice in freezer fan. Unit not defrosting. Heater at 38ohms. Thermistor at 7k ohms. Replaced thermistor and defrosted freezer. Customer is to monitor. ; used 1 Sh15, and 1 W10316760 (Thermistor) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, NY 14580
James
Job Details: 08/10/2021
Unit not spinning out and customer has to run drain and spin afterwards. No errors. Calibrated and ran drain and spin successfully. Customer is to monitor. If problem persists replace W11419215
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Webster, NY 14580
James
Job Details: 08/10/2021
Unit not washing bleach out of basket after cycle is finished. No error codes. Tested diagnostics cycle and calibrated. 119v to washer. Unit functions properly. Recommend customer switches soap and monitor cycle selections.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Webster, NY 14580
James
Job Details: 08/10/2021
"Replaced tub, basket, gearcase, slider and acu. Tested unit and it won't engage spin. Agitation functions properly. 9v to clutch at 4k ohms. Clutch is ruining control. Need both parts. ; ordrng 1 W11419171 (Control) and 1 W10754448 (Clutch), dspstn on spec-tagged invntry: 1 W11219115 BASKET 1 W10734521 SLIDER , and 1 W11423759 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Ontario, NY 14519
James
Job Details: 08/10/2021
Unit vibrates during cycle. Found blower wheel cracked and power cord started to melt. Need parts. ; ordrng 1 Pt220l (Cord 3) and 1 WP697772 (Wheel)
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Rochester, NY 14609
Tanner
Job Details: 08/09/2021
"Complaint of no wash. Complaint of soap dispense not opening Following stored errors:F8E2 fill valve electrical problemF5E2 lid latch problemRan autodiagnostic cycle and unit fills and runs properly. Dispemser never opens during diagnostic cycle. Spray arms clogged with debris. If not spinning properly will have poor wash outcomes. Greg, Facilities Manager-456-7583; ordrng 1 WPW10428214 (Dispenser) and 1 WPW10317197 (Spray arm) and 1 WPW10319027 (Wash arm), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Rush, NY 14543
Dave F
Job Details: 08/09/2021
Disassembled front of machine and found belt broken. Replaced belt and rollers on unit. Tested unit. Unit running good. ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rochester, NY 14624
Dave F
Job Details: 08/09/2021
Dryer is heating but the venting is plugged . Checked power going to unit has 226 going to it . Checked temperatures got up to 155 was slow to rise due to power being low . Customer needs to clean vent and get power checked . Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14624
Dave F
Job Details: 08/09/2021
Dishwasher leaking from connection of water line to inlet valve do to improper install. Caused damage to floor. Water line cross threaded on valve and needs to be replaced. Replaced water valve. Ran through full diagnostics. Unit tested good with no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSSA
Near Rochester, NY 14624
Dave F
Job Details: 08/09/2021
"Dishwasher leaking water. Ran unit in diagnostics all functions are working. Checked position of spray arms and found upper spray arm working and lower spray arm was not spinning. Tried cleaning out the spray arm a couple of times and spray arm still will not spin. Ordering spray arm. As a preventative ordering chopper, and tub gasket. ; ordrng 1 W10320510 (arm-spray) and 1 W11177741 (gasket) and 1 W10083957V (chopper)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Rochester, NY 14605
James
Job Details: 08/09/2021
Both gaskets torn and ff door squeaking. Need gaskets and door bushings. ; ordrng 1 242193206 (Gasket) and 1 242193203 (Gasket) and 2 5304507146 (Bushings)s
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS04
Near Rochester, NY 14618
James
Job Details: 08/09/2021
Unit intermittently frosting up into freezer fan. Unit unplugged and defrosted upon arrival. Tested diagnostics and all components passed. Need to test thermistor with full frost pattern. Issue either thermistor or control W11082844; ordrng 1 WPW10383615 (Thermistor) and 1 Sh15
We serviced a
KENMORE WASHER
Model 11027841600
Near Shortsville, NY 14548
Steve
Job Details: 08/09/2021
Found the drain hose inside cabinet was leaking.. ordering hose. ; ordrng 1 WPW10096921 (Hose) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Macedon, NY 14502
Steve
Job Details: 08/09/2021
Replaced ui for no sound. The ui tested good. ; dspstn on spec-tagged invntry: 1 W11478526 PANEL- UI
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ0
Near Pittsford, NY 14534
Steve
Job Details: 08/09/2021
"The dishwasher had been leaking on left side of dishwasher. Water stain on the floor. Tested dishwasher and could not recreate leak. Replaced gasket. Recommended customer to use hot water at sink prior to starting dishwasher abs use high temp wash for better performance. ; used 1 W11177741 (Gasket), and 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655EW1
Near Rochester, NY 14618
Steve
Job Details: 08/09/2021
"Replaced dive hub for not spinning. The washer tested good; used 1 W10528947 (Hub), and 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Rochester, NY 14623
Steve
Job Details: 08/09/2021
Ordering freezer led for no light in freezer. Paid in full; ordrng 1 W11104452 (Freezer led) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Fairport, NY 14450
Steve
Job Details: 08/09/2021
Found water in float switch tray. Found suds in machine on testing. Cleared water and tested. Recommended customer to use hot water at sink and use high temp wash to break down soap during wash and prevent over sudsing in the future.
We serviced a
WHIRLPOOL FREEZER
Model W11377193
Near Rochester, NY 14611
Dave F
Job Details: 08/09/2021
Door for freezer section taped closed on arrival. Removed tape and found freezer door was completely broken off the rails for the door/drawer. Found bail arm for ice maker was disconnected from mounting points so wasnt able to shut off causing everything to freeze solid and causing door to break. Ordering door. ; ordrng 1 W11435329 (Freezer door)
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAM0
Near Rochester, NY 14607
Evan
Job Details: 08/09/2021
Replaced console due unit showing silver migration on cable causing UI to act erratic. Replaced part. Tested unit. Unit tested good
We serviced a
MAYTAG FREEZER
Model MFT2776FEZ00
Near Penfield, NY 14526
James
Job Details: 08/09/2021
"Wall LEDs flickering. Replaced led module and one ceiling led still not functioning. Need led harness; ordrng 1 W11239944 (Led 3), used 1 W10695459 (MODULE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Penfield, NY 14526
James
Job Details: 08/09/2021
F5 error. Unit not locking. Replaced lid lock and tested. Ran calibration cycle. One year warranty on repair. ; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Webster, NY 14580
James
Job Details: 08/09/2021
"Replaced gearcase, belt, and actuator. Ran diagnostics cycle successfully. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11239857 BELT , used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW97HEXL2
Near Honeoye Falls, NY 14472
Steve
Job Details: 08/09/2021
Replaced motor control board for no spin and communications errors. The washer tested good
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Steve
Job Details: 08/09/2021
Part was defective. Ordering another. ; ordrng 1 W10911040 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Spencerport, NY 14559
Dave L
Job Details: 08/09/2021
"Door is broken at the hinge. Quoted customer for door. They will let us know when they want to proceed with the repair ; rqstng P&A on 1 LW10413519 (Right ff door), ordrng 1 Sh (Sh)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Rochester, NY 14606
Dave L
Job Details: 08/09/2021
Customer is hearing a grinding noise sitting spin cycle. Found debris in impeller housing causing the noise. Removed and tested. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, NY 14613
Dave L
Job Details: 08/09/2021
Freezer was building ice under bin due to a plugged drain tube. Removed debris from tube and removed ice.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHVO
Near Rochester, NY 14615
Dave L
Job Details: 08/09/2021
Replaced broken upper rack adjusters ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2021
Unit would not run due to a stuck drain pump. Removed debris from pump. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2021
Customer has noticed that loads are not cleaning well. Found shifter lever detached from camAssembly. Replaced the actuator. Tested and calibrated ok; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Hilton, NY 14468
Dave L
Job Details: 08/09/2021
Replaced freezer door gasket that was not sealing. Removed frost from cabinet.
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Webster, NY 14580
James
Job Details: 08/09/2021
Ui unresponsive. Checked connection to ui and found corrosion on circuit board. Need ui. ; ordrng 1 W10911040 (Iml) and 1 Sh15
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REM00
Near Webster, NY 14580
James
Job Details: 08/09/2021
Door gaskets torn and food intermittent to freeze. Need gaskets and damper. ; ordrng 1 WPW10594329 (Damper) and 2 W10830046 (Seal)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Rochester, NY 14619
Evan
Job Details: 08/09/2021
Replacing ice maker and ice bin due to ice bin cracking causing and ice maker failing to run a harvest cycle. Replaced ice maker and bin. Cycled unit. Unit tests good
We serviced a
GE RANGE
Model JGB635REKSS
Near Rochester, NY 14609
Evan
Job Details: 08/09/2021
"RF burner will not operate when actuating burner. All other burners spark. Also unit was dropped while being delivered. Ordering valve spark module, handle & knob ; ordrng 1 WB03X21227 (knob valve) and 1 WB13X24323 (ignition module) and 1 WB15X35073 (HANDLE ) and 1 WB18X31214 (harness burner box) and 1 WB28K10578 (round valve burner 1)"
We serviced a
KITCHENAID COOKTOP
Model KFGU766VSS04
Near Webster, NY 14580
Evan
Job Details: 08/09/2021
Replacing cooktop due to unit continually beeping while unit is not operating. Replaced cooktop assembly. Unit tested good
We serviced a
ROPER OVEN
Model FES330KQ
Near Brighton, NY 14610
Evan
Job Details: 08/09/2021
Customer stated that unit is showing f3e1 code for temperature sensor testing open. Cleared code and took resistance reading of sensor. Took readings at different temperatures all readings were within range. Ran preheat to 350 unit heated as it should. Customer to monitor if issue persists control will need to be replaced.
We serviced a
KENMORE DRYER
Model 11061082000
Near Rochester, NY 14618
Evan
Job Details: 08/09/2021
Customer stated unit was producing burning smell. Discovered that cabinet was full of lint and lint was coated on heating element. Also unit was squealing while in use. Replaced rollers and pulley and cleaned cabinet. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Rochester, NY 14618
Evan
Job Details: 08/09/2021
Customer stated that unit was producing gas smell while not in use. Unit had been redtagged by local gas company for leak. Discovered leak was coming from regulator. Ordering regulator ; ordrng 1 W10898290 (valve-gas)
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Rochester, NY 14623
Tanner
Job Details: 08/09/2021
"Complaint of bellow gasket stain. Gave instructions on how to clean. If no result customer considering replacing. Quote good for 30 days.; ordrng 1 WPW10111435 (Bellow), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14619
Tanner
Job Details: 08/09/2021
Unit has additional 1 year warranty through RAC.Complaint of F5E3 error. Cant operate machine. Following stored errors:F5E3F5E2F5E1Attempt to lock lid in diagnostic. Lid does lock then F5E3 error flashes and display turns off. Lid lock returning improper value to ACU causing unit to glitch. Installed new lid lock. When closing cabinet lid lock assembly broke from bezel. Bezel broken on both sides and lid lock cannot be fastened to bezel. Ordering new bezel and fasteners.; ordrng 1 W11237158 (Bezel) and 2 WPW10273971 (Bezel screw)s
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Rochester, NY 14613
Tanner
Job Details: 08/09/2021
"Complaint of no tumble. Opened cabinet and found idler pulley worn through. Pulley likely slipping on belt. Repaired belt, pulley, rollers with dryer repair kit. Durimg course of repair forced idley pulley onto idley bracket and pulley still not spinning properly. Idley bracket support is bent causing idler pulley not to spin properly. Warramty idler pulley to customer due to damage to new one during repair. Replace in Tandem with new idler bracket.; ordrng 1 W10837240 (Idler bracket) and 1 279640 (Idler pulley), dspstn on spec-tagged invntry: 1 661570V BELT , used 1 SH15 (STANDARD S/H), and 1 4392067 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Irondequoit, NY 14617
Tanner
Job Details: 08/09/2021
Complaimt of no operation. Unit was plugged into power strip connected to extension cord. Multiple appliances on circuit. Customer advised unit needs grounded polarized outlet to function. Power cord attached to machine has had ground prong removed. Orderimg power cord and will return with ACU. No warranty on work performed unless unit has proper power supply.; ordrng 1 W10877409 (Power cord)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Webster, NY 14580
Tanner
Job Details: 08/09/2021
Complaint of no/poor spin. Complaint of damage to garmemts.Following stored errors:F0E5 off balance load.Ran autodiagnostic and during spin basket slipping on drive hub is heard. Replaced drive hub. Inspected splines on drive shaft and inspected good. No oil from gearcase present. Tested unit via autodiagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Walworth, NY 14568
Tanner
Job Details: 08/09/2021
"Complaint of unit leaking. Observed unit run from several minuts and water eventually started pooling in back right side. Leak consistent with leaking element. Ordering new element and hardware.; ordrng 1 W11537778 (Element) and 2 W11538351 (Element nut)s, dspstn on spec-tagged invntry: 1 W11416362 PUMP & MOTOR"
We serviced a
MAYTAG REFRIGERATOR
Model WPW10287601
Near Rochester, NY 14623
Dave F
Job Details: 08/09/2021
Red light on unit indicating a door is not closed so ice maker will not work. In diagnostics tested fresh food door switches those working properly. Tested freezer door switch and is not working properly. Also found gasket for ice maker was torn. Ordering freezer door switch and ice maker gasket. ; ordrng 1 W11445850 (Freezer door switch) and 1 WPW10287601 (seal)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lima, NY 14485
Dave F
Job Details: 08/09/2021
"Loud noise coming from washing machine. Checked for error codes, no error codes. Ran auto diagnostics, all functions working properly but belt squeaking when starting spin cycle. Control is good. Replaced belt. Ran auto diagnostics a second time. During agitation the agitator did not spin. Checked agitator and the agitator and shaft to gearcase was easily removed. Ordering gearcase W11454741. ; ordrng 1 W11454741 (Gearcase assembly), used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, NY 14414
Dave F
Job Details: 08/09/2021
Replaced lid on washing machine. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25TQXGN00
Near Rochester, NY 14606
Tanner
Job Details: 08/04/2021
"Complaint of no cool.Plugged in unit and compressor circuit draws 16 amps but never starts. Measurd resistance windings at 2.5 ohms, 3.5ohms and 6 ohms. This is a valid reading. Start device has a rattle to it. Shorting relay causing the amperage draw. Needs new start device. Customer advised unit cannot be fully diagnosed till start device is installd and compressor and frost pattern can be evaluated."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Geneseo, NY 14454
Steve
Job Details: 08/04/2021
Customer stated the refrigerator reached 50 degrees on Monday but then started working over the past couple of days. Restarted the refrigerator and found the start device was failing. Ordering start device. ; ordrng 1 W10873801 (Start device)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Dansville, NY 14437
Dave F
Job Details: 08/04/2021
Replaced left hand door for liner being sunk in and not hitting door switch . Tested ice and water dispenser tested good
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Livonia, NY 14487
Dave F
Job Details: 08/04/2021
Replaced element for not turning off . Tested unit in air fluff element is not turning on not . Unit tested good .
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Rochester, NY 14606
Tanner
Job Details: 08/04/2021
Replaced UI. Tested via encoder test and unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Farmington, NY 14425
Dave F
Job Details: 08/04/2021
"Evaporator fan motor not running has powering going to it but fan is not working . DC power shorting the lights and ice maker . Defrosted unit and replaced Evap fan with W11033163 . Unit calls for fan part W11087438 if problem persists order that part . Put defrost thermistor is correct location foil taped and zip tied . Cycled ice maker tested good . Ran test 4 3 way valve is working . Unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE , used 1 W11033168 (HARNESS) from stock"
We serviced a
GE WASHER
Model GTW490ACJ5WS
Near Spencerport, NY 14559
Dave L
Job Details: 08/04/2021
Replaced broken lid lock unit tested ok; rqstng P&A on 1 WH22X32357
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Irondequoit, NY 14617
James
Job Details: 08/04/2021
Replaced gearcase and ran calibration. Ran auto test cycle and unit functions properly.
We serviced a
KENMORE WASHER
Model 110.22352511
Near Rochester, NY 14604
James
Job Details: 08/04/2021
Customer said he's busy and will call to reschedule ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Walworth, NY 14568
James
Job Details: 08/04/2021
Replaced damper motor and tested. Unit no longer making ticking noise. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Marion, NY 14505
James
Job Details: 08/04/2021
Replaced mullion and icemaker. Icemaker cycled on its own. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Williamson, NY 14589
James
Job Details: 08/04/2021
Customer was shipped the new door. Replaced door and inspected. Icemaker cycles once turned on. Tested and found no leaks.
We serviced a
MAYTAG OVEN
Model MGR6600FB1
Near Sodus, NY 14551
James
Job Details: 08/04/2021
Right side burners either not igniting or too low. Cleaned burner heads and adjusted valve. Cooktop functions properly. Oven under baking. Calibrated oven and tested several cycles. Unit averages 350. Unit functions properly.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Sodus, NY 14551
James
Job Details: 08/04/2021
Complaint of unit not drying. No error codes. 121v to element. Infinite resistance through element. Need element. ; ordrng 1 W10518394 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Lima, NY 14485
Steve
Job Details: 08/04/2021
Tested temps in fresh food section and the temps are within range. The refrigerator tests good
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Avon, NY 14414
Steve
Job Details: 08/04/2021
"Replaced lid latch for not unlocking and throwing error code. After testing washer found the motor and shifter are making loud clicking noises in agitation. Ordering motor, rotor and shifter. ; rqstng P&A on 1 W10754161 (Rotor) and 1 W10754448 (Shifter) and 1 W10754158 (Stator), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Caledonia, NY 14423
Steve
Job Details: 08/04/2021
Found the shifter had come off of the cam to shift into agitation. Replaced shifter. The washer tests good. ; used 1 WPW10006355 (Actuator) from stock
We serviced a
AMANA REFRIGERATOR
Model A8TXNWFBB00
Near Scottsville, NY 14546
Steve
Job Details: 08/04/2021
Dropped off crisper
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Rochester, NY 14623
Steve
Job Details: 08/04/2021
"The washer is in an empty apartment. Maintenance stated the washer was leaking . The door lock had failed on testing. Replaced door lock and tested . Filled washer multiple times and agitated. Found no evidence of leaking. The washer filled, agitated and drained as expected. ; used 1 W11307244 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14623
Steve
Job Details: 08/04/2021
Found washer stuck in drain cycle. F3e3 and f8e1 errors. It will not reset. Ordering control. ; rqstng P&A on 1 W11481108 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW0
Near Rochester, NY 14623
Steve
Job Details: 08/04/2021
Replaced outer glass for broken glass. The door tests good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1821TFA
Near Fairport, NY 14450
Steve
Job Details: 08/04/2021
Reordered parts ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Victor, NY 14564
Steve
Job Details: 08/04/2021
Tightened door handles for loose screws. The handles test good.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Phelps, NY 14532
Evan
Job Details: 08/04/2021
Customer stated that unit is leaking from door. Discovered that door bellow had large tear in it causing issue. Replaced bellow and tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Newark, NY 14513
Evan
Job Details: 08/04/2021
"Replacing all parts listed due to dispenser not working properly , door bellow for leaking and control for acting erratic and not responding to commands replaced all parts listed. Ran diagnostic cycle. Ran drain and spin to confirm function outside of test mode. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Newark, NY 14513
Evan
Job Details: 08/04/2021
Replacing water valve due to cold valve being stuck on and filling while not in use. Replaced water valve. Tested unit. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Newark, NY 14513
Evan
Job Details: 08/04/2021
Replacing console due to unit acting erratic and restarting preheat once unit has reach desired temp. Replaced console. Ran preheat to 350. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rochester, NY 14618
Evan
Job Details: 08/04/2021
Replacing timer due to unit timer failing to advance. Replaced timer. Tested unit. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES
Near Penfield, NY 14526
Evan
Job Details: 08/04/2021
Called customer when in route to home no response left voicemail. Arrived at home no answer at door. Attempted to have office contact customer. Spoke with daughter of customer. Still no answer at door when tying again. Rescheduling for next week. Requesting PM apt ; schdld next appmnt for 8/10 TUE 12-3
We serviced a
MAYTAG DRYER
Model MGD5700TQ0
Near Rochester, NY 14610
Evan
Job Details: 08/04/2021
"Customer stated that unit would not heat. Discovered that gas coils are causing issue. Unit will light initially during first few mins of cycle but never is able to relight after the initial heat up. Replaced coils. Tested unit. Unit tested good. Advised customer that if they are experiencing long dry times are repair. Vent will need to be cleaned or replaced. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL , used 1 279834 (Coils), 1 S&H, and 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Webster, NY 14580
James
Job Details: 08/04/2021
"Replaced door gaskets, evap cover and main control. Powered unit on and tested."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS006
Near Fairport, NY 14450
Dave F
Job Details: 08/04/2021
Found the fresh food evap was frosted up . Found the drain tube as back of machine plugged . Removed tube and cleaned drain tube is clear now . Defrosted evap found the evap thermistor was not in the correct location according to service pointer . Moved thermistor foiled taped and zip tied in spot . Changed defrost mode to basic from adaptive. Ran test 4 3 way valve is working . Unit all fans are working . Unit tested good . If problem persists order WPW10277799; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perinton, NY 14450
Dave F
Job Details: 08/04/2021
Dry not advancing in timed dry . Ordering timer WPW10185992; ordrng 1 WPW10185992 (timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Ontario, NY 14519
Dave F
Job Details: 08/04/2021
"Unit not dispensing water or ice . Found the door switch on the left is not being pushed in . Door liner is sunk in unit needs new door . Ordering door W11435353; rqstng P&A on 1 W11435353 (Left hand fresh food door ( direct ship to customer )), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Webster, NY 14580
Dave F
Job Details: 08/04/2021
Unit not getting power found the breaker was off . Found the outlet to the dryer was loose . Turned breaker on tested unit . Unit tested good . Customer will get electrician to look at outlet .
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, NY 14580
Dave F
Job Details: 08/04/2021
Replaced extension on ice maker bail arm . Cycled ice maker . Called for water and tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INWH02
Near Rochester, NY 14610
Dave F
Job Details: 08/04/2021
Replaced auger motor and tested . Tested good .
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rochester, NY 14620
Tanner
Job Details: 08/04/2021
"Complaint of incomplete cycles. Will drain on drain when manually requested. Following stored errors:F9E1 long drain.Ran autodiagnostic cycle and drain pump runs. Water fill is adequate. Diagnostic cycle cancels at step 7, drain. Discovered drain line kinked bending around cabinetry. Pulled slack on line. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN"
We serviced a
WHIRLPOOL WASHER
Model LSQ7030LQ0
Near Rochester, NY 14618
Tanner
Job Details: 08/04/2021
Complaint of no drain/operation. Confirmed 120 VAC from outlet. Door switch visibly failed. Jumped door switch with copper wire and able to achieve drain and spin. Replaced door switch. Tested unit and unit tested good. Original quote to customer included a timer. When testing the unit a humming noise was heard from timer when unit in drain and spin. This noise may have been due to worn cams in timer but has since ceased after replacing door switch. Noise may have been due to poor connection from jumper wire causing timer motor to skip. If timer fails in within 90 days waiver service call. Preorder timer. ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Webster, NY 14580
Tanner
Job Details: 08/04/2021
"Complaint of machine shaking and walking. Started a few months ago. Every load no matter what is washed.Following stored errors:F0E2 oversuds.F7E7 unable to reach target rpmRan autodiagnostic and completed. Belt is making creaking noise. A slipping belt can cause off balance load and F7E7 error. Replaced belt. Tested unit with load of towels in high spin. Unit shakes violently. Dissasembled unit. Discovered wash basket has been bored out by drive shaft. Basket slipping on drive shaft causing violentlt shaking. Splines on drive shaft imperfct causing them to wear out wash basket. Ordering new wash basket, gearcase, drive hub, splutch assembly. ; ordrng 1 W10721967 (Splutch kit) and 1 W11454734 (Gearcase) and 1 W10752719 (Wash basket) and 1 W10528947 (Drive hub), used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, NY 14580
Tanner
Job Details: 08/04/2021
"Complaint of no wash. Ran autodiagnostic and unit spins basket during agitation. Inspected shifter and found shifter has failed. Also found oil on lower drive components. Stress put on gearcase due to improper shift operation. Replaced shifter so customer can use machine in interim. Ordering new gearcase and cam.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W10528947 (Drive hub), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14609
Tanner
Job Details: 08/04/2021
Q1 no Q2 no Q3 noComplaint of no operation. Start unit and motor hum is heard but no tumble. Bad run winding replaced motor. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
KENMORE WASHER
Model 110.15962401
Near Rochester, NY 14609
Tanner
Job Details: 08/04/2021
Installed new timer. New timer blows breaker on first use. Reset breaker and rewound timer. Timer no longer creates spin. Bad timer out of the box.stem for knob to attach to also broken. ; schdld next appmnt for 8/6 FRI PM
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Rochester, NY 14626
Dave L
Job Details: 08/04/2021
"Found unit unplugged and locked. Unable to actuate door lock. Put unit into diagnostics. Unit will not shift agitate or spin. The unit has been overloaded often causing the pump hose underneath to flatten out and leak. Water has been leaking onto rotor, stator , and shift coil. Harness has corroded and no longer connected to stator. Quoted for lid lock motor parts and harness. Customer is going to replace due to cost."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14626
Dave L
Job Details: 08/04/2021
"Sr7732420490 installed user interface. Load and go button brings up audio settings and wireless connect button brings up clean washer cycle. Documented with techline as this is the second bad UI. Reordering per recline ; ordrng 1 W11478523 (UI), dspstn on spec-tagged invntry: 1 W11478523 PANEL- UI"
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ02
Near Rochester, NY 14626
Dave L
Job Details: 08/04/2021
Replaced hinge parts due to door not shutting. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Irondequoit, NY 14617
Dave L
Job Details: 08/04/2021
"Unit will not spin clothes dry due to a worn drive hub. Replaced hub. Tested and calibrated. ; used 1 W10528947, and 1 Sh (Shipping) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW
Near Rochester, NY 14609
Dave L
Job Details: 08/04/2021
Unit will not power on. 120vac to unit. Verified all fuses and switches were operating. Suspecting loose connection somewhere. Unit began functioning when reassembled. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
MAYTAG MICROWAVE
Model n/a
Near Rochester, NY 14609
Dave L
Job Details: 08/04/2021
Microwave was sparking to cooking rack. Removed rack to eliminate the extra load. Unit tests fine
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Dave L
Job Details: 08/04/2021
Unit washing and rinsing poorly due to the actuator not changing position. Replaced actuator. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock