Service History 40

We serviced a

GENERAL ELECTRIC RANGE

Model JB256DM5BB

Near Rochester, New York 14604

Zach L

Job Details: 03/10/2026

"Replaced shorted control and programmed control personality. Tested, all functions working properly."

We serviced a

GE REFRIGERATOR

Model GNE25JYKHFFS

Near Rochester, New York 14606

Zach L

Job Details: 03/10/2026

"Fill tube frozen. Thawed fill tube and reinstalled, will need new fill tube.; rqstng P&A on 1 WR29X24766 (Fill tube), states that autho needed"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, New York 14623

Trevor

Job Details: 03/10/2026

Installed new water valve and tested. Washer is now filling and washing normally.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14624

DeVaughn C

Job Details: 03/10/2026

Customer reports squealing noise during spin. F31x6 error code stored. Discovered oil leak. Gearcase should be replaced. ; ordrng 1 WH03X34937 (Bearing/Gearcase) and 1 WH03X32097 (Transmission Pulley)

We serviced a

GE DISHWASHER

Model PDT715SYV1FS

Near Rochester, New York 14618

Trevor

Job Details: 03/10/2026

Replaced worn adapter and damaged spray arm. Tested okay.

We serviced a

WHIRLPOOL DRYER

Model WED8620HW2

Near Fairport, New York 14450

Ben H

Job Details: 03/10/2026

"The customer complaint is the dryer doesnt light up. I found the control board is not reading the Ui signals properly. I replaced the control board and tested the unit and it works properly. The customer has an agreement with square trade and will pay for service fee, parts and labor and will be reimbursed by square trade. The customer agrees that if square trade does not honor its agreement then we are not responsible for any reimbursement or refunds"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF535PGR7BB

Near Brighton, New York 14625

Andres V

Job Details: 03/10/2026

Replaced the door seal and made sure it was fully seated.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Panorama, New York 14625

Andres V

Job Details: 03/10/2026

The rubber seal around the sump is deteriorating which can cause leaks underneath unit; ordrng 1 W11613479 (Sump and pump)

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Penfield, New York 14526

Andres V

Job Details: 03/10/2026

I replaced the detergent pump. I started a quick cycle with an empty dispenser I could see pump working. I reccomended customer uses downy rinse and fresh product sparingly because it is adding to the suds.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, New York 14619

Zach L

Job Details: 03/10/2026

"Replaced tub, gearcase, cam, belt, and spanner nut. After installation, noticed new tub is cracked. Unable to reinstall old tub, damaged during uninstallation. Needs new tub.; ordrng 1 W11219115 (Tub), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11219115 TUB-OUTER , and 1 W11239857 BELT"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKJFFS

Near Penfield, New York 14526

Andres V

Job Details: 03/10/2026

The evaporator fan is pulsating will not stay on a single speed.; ordrng 1 WR49X40245 (Evap cover with fan)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Spencerport, New York 14559

DeVaughn C

Job Details: 03/10/2026

"Customer reports unit leaks 1/4 cup of water per 2 uses. No error codes stored. No water stains inside cabinet under bellow. Ran diagnostic cycle, also filled machine halfway with water then drained. Unable to replicate issue at this time. Contacted Whirlpool Technical. Agent states no issues, no parts to be replaced. Unit functioning as designed. SR: 22790531"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW11

Near Rochester, New York 14626

Zach L

Job Details: 03/10/2026

Customer concern is condensation building up inside of sealed containers. Informed customer condensation buildup inside sealed containers is normal. Levelled unit for customer and tightened door handle screws.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/10/2026

Customer reports excessive vibration during use. F0E9 (Off-Balance) error code stored. Unit completed diagnostic test with no issues. Informed customer of off-balance load prevention. Unit functioning as designed at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, New York 14580

Andres V

Job Details: 03/10/2026

Started a normal cycle saw unit leaking out the back. I took unit out of cavity and followed leak saw it leaking out of the fill reservoir. I found the cap on the other side of assembly was lose and not sealing correctly. Tightened down cap unit no longer leaks.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Fairport, New York 14450

Trevor

Job Details: 03/10/2026

The loud noise during operation is due to stripped motor pulley. The pulley is spinning freely from the motor shaft. I'm unable to remove pulley from damaged shaft. New motor and pulley needed.Pearlie585-505-5006; ordrng 1 W11026785 (Motor and pulley)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near North Chili, New York 14514

Zach L

Job Details: 03/10/2026

Unresponsive button on control. Replaced control and tested. Unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Webster, New York 14580

Andres V

Job Details: 03/10/2026

Found unit leaking from the customer water line. Suggested getting a new braided water line. We shut the water off and I disconnected the water line.

We serviced a

KITCHENAID OVEN-MW COMBO

Model KOCE500ESS09

Near Pittsford, New York 14534

Trevor

Job Details: 03/10/2026

22791026 case#- Tech line recommended changing the inner door and not the hinges to resolve the closing issue. Parts are on order. ***Note to bring rivot gun.***; ordrng 1 WPW10128850 (Hinge link with rivots) and 1 W11684570 (Inner door) and 1 W10359769 (Gasket)

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPVDS

Near Rochester, New York 14617

DeVaughn C

Job Details: 03/10/2026

"Customer reports unit stopped mid wash cycle, and would not dry. F35 (Accelerometer Fault) x5 & F63 (Accelerometer Fault) x5 codes stored. Clogged lint filter alert present. Heavy presence of animal hair and lint inside lint filter compartment. Unit completed spin test with no issues. No further repair needed per GE technical manual. Informed customer of proper lint filter maintenance and cleaning."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Webster, New York 14580

Andres V

Job Details: 03/10/2026

I hooked up GE tool to unit found an error code for clothes left in washer with door open for more then 15min. I tested unit water valves those checked good they close and dont let water flow through. I then did a pressure sensor test which passed. Also did a spin test. I did notice spin speed was set to medium which could be causing clothes to not be fully spun out and if left in unit remaining water can get into tub. Also checked for software updates I did not find any. Customer is to keep running unit and monitor it. If they call back order WH22X38697

We serviced a

GENERAL ELECTRIC WASHER

Model PTW700BST0WS

Near Rochester, New York 14608

DeVaughn C

Job Details: 03/10/2026

"Customer reports unit will not fill with water. Most recent error codes F26 (Out of Balance Ended Final Spin) & F9 (Lid Switch Redundancy). Lid switch, water valves, drain, agitate and spin operating in diagnostics. Unit firmware required update. Updated unit then started quick cycle. Unit began dispensing. Customer successfully started wash cycle. No further repair at this time."

We serviced a

MAYTAG WASHER

Model MVWB965HW0

Near Rochester, New York 14613

Andres V

Job Details: 03/10/2026

Replaced suspension rods on unit.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTDFS

Near Spencerport, New York 14559

Zach L

Job Details: 03/10/2026

"Replaced LED panel and tested, working properly."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Churchville, New York 14428

Zach L

Job Details: 03/10/2026

"Customer reports unit does not spin out fully on regular cycle, but will when set to bulky. Found no issues with motor, drain pump, or balancing. Very easy to push tub around, shock absorbers have weakened. Needs new shock absorbers.; ordrng 4 W11316766 (Shock absorber)s, dspstn on spec-tagged invntry: 1 W11458345 PUMP-WATER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, New York 14624

Zach L

Job Details: 03/10/2026

"Defrost heater disconnected, causing frost buildup. Reconnected heater and ran forced defrost cycle, defrost working properly.; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11504415 COUPLER BR 8.5X8 , and 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Rochester, New York 14611

DeVaughn C

Job Details: 03/10/2026

Customer reports excessive movement during spin. No error codes stored. Isolated off balance event caused machine to become unleveled. Leveled machine then tested. Discovered infestation during repair. No further repair.

We serviced a

KITCHENAID OVEN-MW COMBO

Model KOEC730SPS00

Near Canandaigua, New York 14424

Trevor

Job Details: 03/10/2026

Installed new oven sensor but that didn't resolve the issue. 22796262# Tech line says error code indicates a cooling fan fault.(F8E0). Accessed fan and determined that fan was stuck by a small piece of packing foam insulation. Freed stuck blade and retested. Fan motor is now running and oven is heating up normally.

We serviced a

GENERAL ELECTRIC RANGE

Model JB256RT4SS

Near Rochester, New York 14609

Andres V

Job Details: 03/10/2026

Front right burner is working properly i tested it saw it get red hot and cycle. Front left burner I replaced the switch and burner still got same result. I then was testing power at switch did find voltage going out but not making it to the burner ; ordrng 1 WB18X27487 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVSS4

Near Rochester, New York 14618

DeVaughn C

Job Details: 03/10/2026

"Replaced bimetal, then tested. Repair successful."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Canandaigua, New York 14424

Trevor

Job Details: 03/10/2026

Installed new control board and tested in diagnostics mode. Heating element passed diagnostics and heating normally.

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Rochester, New York 14626

Zach L

Job Details: 03/09/2026

Replaced belt and tested. All functions working properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, New York 14624

DeVaughn C

Job Details: 03/09/2026

Customer reports excessive knocking during spin. No error codes stored. Knocking was present during spin test and scraping during agitation. Removed coins from between wash plate and inner basket. Leveled machine then calibrated. Unit testing good at this time.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, New York 14605

Andres V

Job Details: 03/09/2026

Replaced the water valve assembly. Ran a diag cycle then started a quick wash. Unit is working properly.

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Pittsford, New York 14534

Ben H

Job Details: 03/09/2026

"Customer complaint is the dryer is ending cycles before items are dry. Checked unit to make sure it is heating properly and that vent is clear. Found that customer was unsure of how the new dryer and different cycles affect dry times. I educated the customer, no repairs are required."

We serviced a

GENERAL ELECTRIC RANGE

Model PEP9036ST1SS

Near Pittsford, New York 14534

Trevor

Job Details: 03/09/2026

Unit is getting 240V but isn't responding to touchpad to turn on. Diagnostics tool attached shows touchpad error. Ordering you touchpad control.; ordrng 1 WB27X45609 (Touchpad display)

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV2SS

Near Rochester, New York 14617

Andres V

Job Details: 03/09/2026

Replaced the ACU installed new overlay. Tested the broil cycle. Unit is working properly

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Rochester, New York 14611

DeVaughn C

Job Details: 03/09/2026

Customer reports grinding & F3E7. Unit locked upon arrival. F9E1 & F3E7 stored. Unit completed diagnostic cycle. Unable to replicate grinding noise at this time. Customer monitor.

We serviced a

GE DISHWASHER

Model PDT715SYVFS1

Near Rochester, New York 14610

DeVaughn C

Job Details: 03/09/2026

Door drops when ajar. Discovered failed pulley cable. Pulley cable should be replaced. ; ordrng 2 WD01X30378 (Pulley Cable)s and 2 WD03X20446 (Door Spring)s

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Webster, New York 14580

DeVaughn C

Job Details: 03/09/2026

Customer reports unit stops mid cycle. Drain pump began running when connected to power. F9E1 (Long Fill) code stored. Unit slow drained then timed out of diagnostics. Discovered large amount of sand in inner tub and drain pump. Contacted Whirlpool Technical. Agent states there are no components containing sand. Sand must be cleaned & cleared from inner tub. Whirlpool will not cover further repair. SR: 22778701; schdld next appmnt for 3/11 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Rochester, New York 14606

Zach L

Job Details: 03/09/2026

"Seal not present on ice chute. Freezing air for ice maker leaking into fridge compartment. Not cold enough to produce ice and too cold in fridge. Needs new ice maker seal.; ordrng 1 WPW10287601 (Ice chute seal), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ2

Near Pittsford, New York 14534

Zach L

Job Details: 03/09/2026

"Replaced sump for diverter failure. Ran test cycle, all functions working properly."

We serviced a

MAYTAG WASHER

Model MVW6500MBK1

Near Fairport, New York 14450

Zach L

Job Details: 03/09/2026

"Lower harness came disconnected from actuator. Reconnected and ensured connection is secure. Tested, unit working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Pittsford, New York 14534

Ben H

Job Details: 03/09/2026

"The customer complaint is the unit is leaking. I tested the unit and found it was leak on the back, I found the inlet unit was leaking and the nut was loose so I tightened it and tested the unit and it works properly"

We serviced a

GE RANGE

Model PHP7036DT1BB

Near Pittsford, New York 14534

Trevor

Job Details: 03/09/2026

Rechecked faulty burner and found a wire loose from its connector. Reinserted wire to connector and secured. Retested burner and it is now turning on and heating up normally.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GFE28GYNKFS

Near Webster, New York 14580

Andres V

Job Details: 03/09/2026

Found the right side rail was stuck. I got it to come out all the way deli drawer now works correctly. Customer also brought to my attention noise coming from the back. Took off back lower panel and heard compressor rattling inside. ; ordrng 1 WR87X41607 (Compressor) and 1 WR97X10076 (8.5/6) and 1 WR97X33345 (10.5/8) and 1 WR97X25268 (7/5) and 1 WR98X60 (R600)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ontario, New York 14519

Andres V

Job Details: 03/09/2026

"Replaced the ACU, ran a diag cycle and started a quick cycle. Unit is working properly."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ13

Near Ontario, New York 14519

Andres V

Job Details: 03/09/2026

Replaced the light module and the damper. Light is now working properly and damper no longer makes noise.; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Macedon, New York 14502

Ben H

Job Details: 03/09/2026

"The customer complaint is the unit doesnt spin. I found both roller wheels and the idler broken so I put a repair kit on the unit. The bearing for the front of the drum is broken so I ordered a new one; ordrng 1 279441 (Bearing), used 1 4392065 (REPAIR KIT) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Rochester, New York 14626

Zach L

Job Details: 03/09/2026

"Replaced vent assy and tested, unit working properly."

We serviced a

KITCHENAID OVEN-MW COMBO

Model KOCE500ESS09

Near Pittsford, New York 14534

Trevor

Job Details: 03/09/2026

The door has riveted attachment that needs to be reattached. Rivet kit needed. Hinge removal isn't in the service manual. Not able to contact tech support during service call. On hold and then disconnected. Will follow up.; schdld next appmnt for 3/10 TUE !

We serviced a

WHIRLPOOL RANGE

Model WSGS7530RZ0

Near Fairport, New York 14450

Trevor

Job Details: 03/09/2026

Installed new end.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Penfield, New York 14526

Andres V

Job Details: 03/09/2026

Cleared the evaporator of all frost. Replaced the fan assembly that came with defrost sensor and temp sensor. Customer is to monitor freezer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Webster, New York 14580

Andres V

Job Details: 03/09/2026

Found unit leaking from the customer water line. I suggested replacing line with a new braided line or a copper line.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Rochester, New York 14625

Andres V

Job Details: 03/09/2026

"Customer stated ice maker would not stop dispensing. I Could not duplicate issue, ice maker dispenser is working properly. ; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER-FLEX"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Rochester, New York 14625

Andres V

Job Details: 03/09/2026

I cleared out the drain hole from the front. I could not slide unit out to clean out the drain plug in the back. Unit partially drained slowly but Informed customer issue will appear again until drain plug gets cleaned out.

We serviced a

WHIRLPOOL WASHER

Model MFW7020RF0

Near Rochester, New York 14612

Zach L

Job Details: 03/09/2026

"F0E2 excess suds error. Ran full service cycle with no issues. Filling and agitating machine revealed no soap suds or residue. No blockage in drain pump, pressure sensor working properly. Customer states issue has not returned since making appointment. Likely something in machine caused excess suds and error, and has since been rinsed out."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14607

DeVaughn C

Job Details: 03/09/2026

"Replaced outer tub, calibrated, then tested. Repair successful."

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14621

DeVaughn C

Job Details: 03/09/2026

Customer reports long dry times. Unit is cycling between 105-180 degrees consistently. Contacted GE Technical. Agent states temperatures are within range. Unit functioning as designed. 21087248

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14615

DeVaughn C

Job Details: 03/09/2026

Customer reports unit would fill and drain simultaneously. Pressure sensor has failed. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2SS

Near Fairport, New York 14450

Trevor

Job Details: 03/09/2026

Customer complaint that oven is getting too hot and cooking too fast. Check temperature and adjusted 15° lower. Educated customer on calibrating the oven from user manual.

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPV0DS

Near Penfield, New York 14526

Trevor

Job Details: 03/09/2026

The screw that attaches handle to filter is loose and will not tighten. Replaced screw with slightly larger screw and secured and tightened handle to filter.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near East Rochester, New York 14445

Trevor

Job Details: 03/09/2026

Installed new control board and sensor. Refrigerator came on right away and working normally.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Rochester, New York 14615

DeVaughn C

Job Details: 03/09/2026

Customer reports very large water event. Discovered severely damaged inlet water valve. Replaced valve then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT and 1 W11545764 SWITCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT01

Near Victor, New York 14564

Ben H

Job Details: 03/09/2026

"Customer complaint is water on the top shelf of the fridge. I found the drain was frozen in the freezer, causing water to drip into the fridge cavity during defrost. I defrosted the drain and installed a heat probe to prevent any future issues.; dspstn on spec-tagged invntry: 1 819043 HEAT- PROBE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAB02

Near Farmington, New York 14425

Ben H

Job Details: 03/09/2026

Customer complaint is no cool I hooked up my gauges and found low pressure pressure on the high and the low side with low wattage and cool condenser. I recovered refrigerant and pressure tested the unit and found no leaks so I Vacuumed the system down to 500 microns and charged it and the unit is operating at proper temperatures with a full frost pattern

We serviced a

MAYTAG DRYER

Model MEDB850WR0

Near Lima, New York 14485

Ben H

Job Details: 03/09/2026

I replaced the outlet thermometer and the drum and tested the unit

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Avon, New York 14414

Ben H

Job Details: 03/09/2026

I replaced the wash motor and tested the unit and it works properly with no leaks

We serviced a

GE REFRIGERATOR

Model GFE26JYMWFFS

Near Pittsford, New York 14534

Trevor

Job Details: 03/09/2026

Installed new RFID chip but filter was still not recognized. Installed bypass and it was recognized. Install new filter and it is recognized. Water is not flowing from the dispenser. Install new ice maker.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, New York 14615

Zach L

Job Details: 03/09/2026

Replaced lid lock and tested. Unit working properly.

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Rochester, New York 14617

Zach L

Job Details: 03/09/2026

"Unit off level. Levelled unit and tested, unit operating properly. Customer put load of clothes in, tested with load. Unit spun properly, no excess vibration or walking."

We serviced a

WHIRLPOOL DRYER

Model WED4850HWO

Near West Henrietta, New York 14586

Trevor

Job Details: 03/09/2026

Dryer isn't tumbling or heating due tona broken drive belt. Ordering new part.; ordrng 1 341241 (Belt)

We serviced a

KITCHENAID DISHWASHER

Model KDPS624SPS0

Near Rochester, New York 14612

DeVaughn C

Job Details: 03/07/2026

"Replaced dispenser, then cleared error code. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Rochester, New York 14618

DeVaughn C

Job Details: 03/07/2026

Replaced board then tested. Repair successful.

We serviced a

ADMIRAL 50#IM 15' FS

Model XXX

Near Rochester, New York 14624

DeVaughn C

Job Details: 03/07/2026

Need door switch; ordrng 1 WP3406107 (Door Switch)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW148SSM1WW

Near Rochester, New York 14625

Andres V

Job Details: 03/06/2026

Ran a drain and spin listened for any unusual noises we did not hear anything. Could not duplicate noise.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14606

DeVaughn C

Job Details: 03/06/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Pittsford, New York 14534

Trevor

Job Details: 03/06/2026

Installed new damper motor and tested. Motor is functioning normally in diagnostics mode.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Canandaigua, New York 14424

Trevor

Job Details: 03/06/2026

Customer said that no ice was being made and the refrigerator went dead. After unplugging and plugging it back in it started to work and make ice. Customer complaint that this is a regular issue. Ordering new control board and power supply board.; ordrng 1 WPW10624574 (Power Supply) and 1 W10811365 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ05

Near Irondequoit, New York 14609

Andres V

Job Details: 03/06/2026

Took temp reading of the deli drawer found temp to be at 23 degrees. Unit temp is set to lower temp but still freezes deli meats I took apart lower cover resealed it with putty and sealant. Installed new thermistor and new control customer is to monitor.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV1FS

Near Victor, New York 14564

Trevor

Job Details: 03/06/2026

"Installed new heating element, wiring harness and tested in diagnostics and regular cycle. Dishwasher passed all test."

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

DeVaughn C

Job Details: 03/06/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 2 W11607637 CNTRL- ELEC

We serviced a

WHIRLPOOL M/W OTR

Model WML75011HN0

Near Rochester, New York 14609

Andres V

Job Details: 03/06/2026

Installed new control and tested unit is working properly. We were testing unit and noticed their was a color difference from new panel and old one. Unit will need correct panel color.; ordrng 1 W11206893 (Ui panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Webster, New York 14580

Andres V

Job Details: 03/06/2026

Replaced sump and pump. Ran a test cycle to verify everything is working properly and that there are no leaks. Unit running and draining properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

DeVaughn C

Job Details: 03/06/2026

Replaced board and calibrated. Repair successful.; dspstn on spec-tagged invntry: 2 W11607637 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 03/06/2026

"Customer reports loud noise during agitation. F0E9 (Off Balance Pause) error code stored. Customer provided video of squeaking noise. Noise present during diagnostic test. Gearcase, and splutch kit should be replaced. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch)"

We serviced a

GENERAL ELECTRIC WASHER

Model PFW870SPV0RS

Near Webster, New York 14580

Andres V

Job Details: 03/06/2026

Noise customer is talking about is water hammer informed her we can not do anything about that. Customer also complained about unit not spinning out. When I arrived to home she had two pieces of clothing in the tub and said they would not spin out. I informed her she has to be a bigger load so the unit can find balance. I ran a high spin speed test using GE tool.

We serviced a

KITCHENAID OVEN

Model KSGS530SPS0

Near Rochester, New York 14612

Andres V

Job Details: 03/06/2026

Cusotmer stated that her panel would not respond to commands. When we arrived the panel was working properly. Theirs a service pointer for a similar issue with UI not working stating that after 24 days unit needs to be powered cycled. If customer calls back with same issue order W11812057

We serviced a

COVE DISHWASHER

Model DW2450

Near Brighton, New York 14610

Trevor

Job Details: 03/06/2026

Left side railing extending too far out. Installed now inner rail assembly. The railing is now stopping as designed and basket is sliding out eventually on both sides.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF450PGR6WW

Near Rochester, New York 14618

Trevor

Job Details: 03/06/2026

Installed new door switch and fix loose wiring. Dishwasher is not turning on and operating normally. Advise maintenance to tell the tenant to clean filter regularly

We serviced a

MAYTAG REFRIGERATOR

Model MFI2670XEM7

Near Rochester, New York 14612

Andres V

Job Details: 03/06/2026

Replaced ACU. I put unit into a diagnostic mode and tested the heating element. Element is working properly. Customer is to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/06/2026

Replaced sump motor and tested. Repair successful.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTE18GTNGRWW

Near Rochester, New York 14626

Andres V

Job Details: 03/06/2026

Replaced all parts associated with the evaporator fan. Turned unit back. Unit is working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2FHTXVS01

Near Rochester, New York 14626

Andres V

Job Details: 03/06/2026

"Replaced the water valve. We cycled the ice maker, we carefully examined the water line and valve for leaks. We did not see any leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near Rochester, New York 14624

Trevor

Job Details: 03/06/2026

Water is dripping because the water spout wasn't perttruding far enough through dispenser causing spillage inside interior of dispenser. Disassemble dispenser and reinserted spout further down. Reassembled and tested. What is not dispensing normally with no drips.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42GASJ2WW

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/06/2026

"Unit starts but does not stay running. Drive belt has failed and should be replaced. ; ordrng 1 WE03X29897 (Drive Belt), dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM , states that autho needed"

We serviced a

GE DISHWASHER

Model GDP670SYV6FS

Near West Henrietta, New York 14586

Trevor

Job Details: 03/06/2026

Tested and getting a diverter motor error in diagnostics. Draining is okay. Ordering new sump assembly with diverter.; ordrng 1 WD19X27779 (Sump assembly)

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14611

Andres V

Job Details: 03/06/2026

Replaced start switch. Tested it. Unit is working properly ; dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM

We serviced a

WHIRLPOOL WASHER

Model LSR7233DQ0

Near Spencerport, New York 14559

DeVaughn C

Job Details: 03/06/2026

"Replaced gearcase, related components and tested. Unit functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Rochester, New York 14607

Andres V

Job Details: 03/05/2026

"Replaced UI housing and the UI. Tested unit on a normal cycle, unit is working properly."