We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, New York 14615
DeVaughn C
Job Details: 01/08/2026
"Customer reports reoccurring F9E1 error code. F9E1, F1E2, F0E3, F0E5 error codes stored. Drain pump runs, but failed impeller is preventing reliable drain. Drain pump should be replaced. ; ordrng 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4107SW0
Near Fairport, New York 14450
Zach L
Job Details: 01/08/2026
"Found F0E9 off balance error. Noises are normal operation. No issues with suspension rods, motor, or gearcase. Unit working properly. Customer experienced issue when washing sheets and jeans on normal cycle, advised customer use bulky setting."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSE25GYPHCFS
Near Henrietta, New York 14467
Zach L
Job Details: 01/08/2026
"Replaced filter and filter housing. Water working properly. Ran a gallon of water through new tubing and filter, no leaks, water dispenser is ready to use."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14615
Andres V
Job Details: 01/08/2026
Found unit leaning forward causing basket to also lean forward and hit the front panel when going into a spin cycle. Lowered front legs and leveled unit.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rochester, New York 14615
Andres V
Job Details: 01/08/2026
"Rotor bolt fell off causing rotor to fall off as well. Reinstalled rotor and bolt, tested unit on a diagnostic cycle unit completed cycle. I also started a normal cycle, unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW11
Near Rochester, New York 14612
Andres V
Job Details: 01/08/2026
Could not duplicate issue with noise. I took off the back evaporator cover inspected the evap fan did not find any build up. Unit is working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Honeoye Falls, New York 14472
Ben H
Job Details: 01/08/2026
The customers complaint is that the unit does not run more than a couple minutes and does not drain any water. I found multiple object lodged in the drain pump preventing it from spinning so I removed them and then tested the unit and it works properly
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rochester, New York 14618
Zach L
Job Details: 01/08/2026
Unit becomes unresponsive due to misreading the status of the lid. Needs new lid lock.; ordrng 1 W10810403 (Lid lock)
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW2
Near Honeoye Falls, New York 14472
Ben H
Job Details: 01/08/2026
The customers complaint is that the unit makes a loud noise when in use. I found all of the roller wheels locked up and the belt worn out so I used a repair kit on the dryer and test of the unit and it now operates with no noise ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Pittsford, New York 14534
Trevor
Job Details: 01/08/2026
Customer is saying that the dishwasher is still leaking. Ran a test cycle for a few minutes and did not observe leaks. Customer will run dishwasher he will video tape any leaking.; schdld next appmnt for 1/9 FRI AM
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Ontario, New York 14519
Andres V
Job Details: 01/06/2026
Found harness drain pump wire broken. Replaced harness and tested unit. Unit is now draining ; dspstn on spec-tagged invntry: 1 W11284522 CLIP and 1 W11643701 HARNS- WIRE
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASW0WB
Near Ontario, New York 14519
Andres V
Job Details: 01/06/2026
"Found Ignitor getting power but not glowing. Replaced Ignitor with part sent by sqt. Put unit back together and tested it, unit is heating now."
We serviced a
WHIRLPOOL OVEN
Model WOES5030LB00
Near Webster, New York 14580
Andres V
Job Details: 01/06/2026
Ui has power and responds when buttons pressed but will display locked screen and will not let you unlock. I did a power cycle and tried to put unit into a diagnostics but it wont let me. Gave customer a quote for Ui replacement. Customer wants to think about repair. If they call back order W11659261.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HB06
Near Webster, New York 14580
Andres V
Job Details: 01/06/2026
The cooktop light on microwave went out. Customer will purchase and install bulb herself. I also noticed theyre was super glue on the bulb that was causing it to not come out easily.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Irondequoit, New York 14622
Andres V
Job Details: 01/06/2026
Found unit had f3e1 error for pressure fault. I replaced the control board and tested unit. Unit is working properly now.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Irondequoit, New York 14609
Andres V
Job Details: 01/06/2026
Started normal cycle and watched unit for leaks. I did not see any leaks but I did notice theyre was a single drip that came from the fill line. I pointed this out to customer and let him know i saw a water drip but not continuously leaking. He also showed me how he routed the the drain hose. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
GENERAL ELECTRIC DRYER
Model PFD87ESPV0RS
Near Rochester, New York 14609
Andres V
Job Details: 01/06/2026
"The vent door was put on backwards would not open up and let air out. I took it off and placed it correctly so the air now gets out. Check vent light went out, unit is working properly"
We serviced a
KITCHENAID OVEN DOUBLE
Model KODC304ESS01
Near Rochester, New York 14610
Andres V
Job Details: 01/06/2026
"Replaced the thermal fuse. Unit turned on, i tested both ovens, unit is heating and working properly."
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DH0
Near Rochester, New York 14618
Trevor
Job Details: 01/06/2026
Installed new control board. Issue is resolved. Display is now responding with no errors. Oven is heating up normally.
We serviced a
HOTPOINT WASHER
Model HTW240ASKWS
Near Rochester, New York 14608
Zach L
Job Details: 01/06/2026
"Unit not draining. Banging and walking during spin. Drain issue due to blocked sink, water backing up and siphoning back into washer. Advised customer to clear out sink drain. Banging and walking due to weak suspension rods. Needs new suspension rods.; rqstng P&A on 2 WH16X26909 (LH suspension rod)s and 2 WH16X26908 (RH suspension rod)s, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14619
Zach L
Job Details: 01/06/2026
"Drain pump harness damaged. Replaced harness and installed clip to prevent future wear.; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE , used 1 W11284522 (Clip) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14624
Zach L
Job Details: 01/06/2026
Replaced control and tested.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Rochester, New York 14626
Zach L
Job Details: 01/06/2026
"Customer complaint is stove backsplash and controls getting hot when oven is on. Found no missing insulation and no signs of any damage. Oven is not overheating, calibrated to correct temperatures."
We serviced a
GE RANGE
Model JBS55D0M2BB
Near North Chili, New York 14514
Ben H
Job Details: 01/06/2026
The customers complaint is that there was some flame in the oven when in use. I found the heating element burnt out so I replaced the element and tested the unit and it works properly
We serviced a
KITCHENAID RANGE
Model KSEG950ESS6
Near Rochester, New York 14612
Zach L
Job Details: 01/06/2026
"Replaced cooktop. Tested, all burners centered and working properly."
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW
Near Irondequoit, New York 14617
Trevor
Job Details: 01/06/2026
Case# 22110233. Dryer is cycling and shutting down too soon before clothes is dry. Thermister is out of range. Ordering new thermister. Customer will also replace the outside flap cover on the vent.; ordrng 1 8577274 (Thermister)
We serviced a
CAFE REFRIGERATOR/TOP
Model CIP36NP2VBS1
Near Rochester, New York 14618
Ben H
Job Details: 01/06/2026
There was a dent on the right hand door so I replaced the door; used 1 Wr78x44082 (Door) from stock
We serviced a
GE DISHWASHER
Model ZDT800SPF0SS
Near Honeoye Falls, New York 14472
Ben H
Job Details: 01/06/2026
The customers complaint is that the unit is not drying dishes and does not clean very well. The flood/temp sensor is faulty causing a error that shuts power off to the heater. I ordered a new sensor for the unit; ordrng 1 WD21X10519 (Float switch and thermistor)
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Farmington, New York 14425
Ben H
Job Details: 01/06/2026
I replaced the broken lid and lid lock and tested the unit and it works properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Webster, New York 14580
Zach L
Job Details: 01/06/2026
"Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. Tested, pressures measured -9 and 65. Normal equalization time. All functions tested good.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11504433 COUPLER BR 6X4 , and 1 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Canandaigua, New York 14424
Ben H
Job Details: 01/06/2026
The customer complaint is there is no heat in the unit. I found no continuity through the heating element so I replaced the element with one provided by square trade and tested the unit and it works properly ; used 1 Wp3387747 (Element) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Bloomfield, New York 14469
Ben H
Job Details: 01/06/2026
The customers complaint is that the unit filled with water but does not spray. I Found the wash motor was restricted and would not spin so I replaced the sump and motor and tested the unit and it works properly
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GPT225SGL2BB
Near Rochester, New York 14606
Trevor
Job Details: 01/06/2026
"Portable unit. Sump assembly loose and not secured to tub causing leaking. Secured sump to tub. Tested and unit was filling ,washing and draining normally. Customer complaint of not draining did not occur. Advise customer to rinse debris from dishes before washing."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Spencerport, New York 14559
Trevor
Job Details: 01/06/2026
Installed new control board and tested washer. The quick cycle is now starting with 15 minutes and all the temperature settings are available. cycles running normally.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14624
Trevor
Job Details: 01/06/2026
"Washer is getting a motor and speed error in diagnostics. The motor capacitor is faulty and needs replacement. Install new capacitor from stock and tested. Washer is now spinning and calibrated normally.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC , used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Rochester, New York 14624
Trevor
Job Details: 01/06/2026
Water spilling from ice tray because betray is our position and unable to release the cubes. Realign tray and secured. Ice maker is now cycling normally and filling with water okay.; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rochester, New York 14624
Trevor
Job Details: 01/06/2026
"Washer isn't responding and giving a tachometer speed sensor error. Checked shifter which has the speed sensor, Capacitor and checked motor windings. All check okay. Also getting no neutral at drain pump so unit won't drain. This appears to be a problem with the main control board. Ordering new control board.; ordrng 1 W11513246 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Avon, New York 14414
Ben H
Job Details: 01/05/2026
I replaced the control board and the Ui harness and tested the unit and it works properly
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SPV0DS
Near Canandaigua, New York 14424
Ben H
Job Details: 01/05/2026
I replaced the faulty dampers and tested the unit and it works properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Rochester, New York 14620
Zach L
Job Details: 01/05/2026
Found temps at 2 in freezer and 36 in refrigerator. Contacted techline. Case#22091254 Partial frost pattern. Found pressures at -19.6 low and 37 high. 0.5 amps from compressor. Equalized in 14 minutes to 7.7psi. Techline advised leak in system.; ordrng 1 W11579351 (Evaporator) and 1 W11504450 (4x1.8) and 2 W11506620 (8x8)s
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Rochester, New York 14623
Trevor
Job Details: 01/05/2026
Dryer is making a rattling noise while Tumbling. Removed front of dryer and found a Zipper Stuck In the felt seal. Remove zipper And Tested. Dryer is now running smooth and quiet.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Webster, New York 14580
Andres V
Job Details: 01/05/2026
The start knob was pushed in all the way and wouldnt let it engage. Pulled knob back and started unit. Unit is heating and working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWB02
Near Irondequoit, New York 14609
Zach L
Job Details: 01/05/2026
Drain tube blocked. Cleared blockage from drain tube and removed all ice from unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Webster, New York 14580
Zach L
Job Details: 01/05/2026
"Compressor failure. Unit less than 5 years old, parts and labor for repair covered by limited sealed system warranty. ; ordrng 1 W11592010 (Compressor) and 2 W11506621 (6x6)s and 1 W11504431 (7x5) and 2 W11504420 (8x6)s and 2 W11504416 (8.5x6)s and 1 W11506635 (Process tube) and 1 W11504447 (5x1.8) and 1 W11504445 (5x4)"
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4EB02
Near Webster, New York 14580
Andres V
Job Details: 01/05/2026
Found thermal fuse blown I was able to jump it and get unit to turn on. I tested the bake/broil unit was not heating but it is sending power out. Unit will also need thermostat replaced.; ordrng 1 W11025102 (Thermal fuse) and 1 W11034459 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW06
Near Rochester, New York 14621
Zach L
Job Details: 01/05/2026
"Condenser fan hitting case, causing hum. Needs new condenser fan.; ordrng 1 W11024494 (Condenser fan)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ontario, New York 14519
Andres V
Job Details: 01/05/2026
Found the hub worn out causing the agitator to only spin and not the whole basket. I replaced the hub calibrated unit and ran a diagnostic test. Unit is working properly.; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Pittsford, New York 14534
Ben H
Job Details: 01/05/2026
The latch for the rinse aid was broken causing it to all leak out down the door. I replaced the dispenser and the unit works properly ; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSC5536RZ00
Near Rochester, New York 14623
Trevor
Job Details: 01/05/2026
Installed new ice bin and filled with ice. Ice is now dispensing normally.
We serviced a
MAYTAG FREEZER
Model MSS25C4MGZ00
Near Webster, New York 14580
Andres V
Job Details: 01/05/2026
Replaced freezer door. Tested the water dispenser and ice maker fill. Unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS07
Near Webster, New York 14580
Andres V
Job Details: 01/05/2026
Found the drain hole clogged causing water to overflow. Cleared hole and put unit back together. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Rochester, New York 14616
Zach L
Job Details: 01/05/2026
Control board relay not sending power to cold valve 1. Valve tested good. Needs new main control; ordrng 1 W11550453 (ACU)
We serviced a
MAYTAG DRYER
Model MGD4500MW
Near Rochester, New York 14624
Trevor
Job Details: 01/05/2026
Customer says dryer stopped in mid cycle while drying shoes and she couldn't restart. Dryer is working normally now and just needed leveling. Leveled unit and Advised customer that the shoes might have knocked the door open causing unit to stop. Why it wouldn't restart is still unknown.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, New York 14620
Trevor
Job Details: 01/05/2026
Installed new wiring harness and clip to prevent future breakage of drain pump wiring. ; dspstn on spec-tagged invntry: 1 W11284522 CLIP
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Rochester, New York 14609
Trevor
Job Details: 01/05/2026
Washer giving an out of balance error code log and shaking excessively during testing. Unit needs leveling. Level washer and clean mybelt. Washer is now spinning normally and completing cycle
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pittsford, New York 14534
Ben H
Job Details: 01/05/2026
The customer complaint is that the icemaker doesnt work and the water dispenser intermittently wont dispense any water. I found that the deli ui was shorted out causing the issues. I replaced the deli ui and customer is to use and monitor the unit
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Spencerport, New York 14559
Zach L
Job Details: 01/05/2026
"Compressor completely seized, overload switch clicking, compressor unable to start. Needs new compressor.; ordrng 1 W11547313 (Compressor) and 1 W11504420 (8x6) and 1 W11504431 (7x5) and 1 W11506635 (Process tube) and 1 W11506623 (5x5) and 2 W11506621 (6x6)s and 1 W11504447 (5x1.8)"
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model PFQ97HSPV0DS
Near Penfield, New York 14526
Trevor
Job Details: 01/05/2026
Switch all handle to the new filter assembly and installed. Clear clean filter warning and device customer to wash filter regularly.
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Fairport, New York 14450
Trevor
Job Details: 01/05/2026
Customer complain that the washer will start draining ; ordrng 1 W11657965 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXQ06
Near Rochester, New York 14624
Zach L
Job Details: 01/05/2026
"Ice buildup in ice maker fill cup. Cleared ice and reinstalled, found no defect in ice maker or fill line."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Honeoye Falls, New York 14472
Ben H
Job Details: 01/05/2026
The wheels broke off The left-hand adjuster on the top rack so I replaced the adjuster and the rack now rolls out properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMB1
Near Greece, New York 14616
Andres V
Job Details: 01/05/2026
"Found wash pump not running and unit has f3e1 error code. I replaced the sump and pump, unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Fairport, New York 14450
Trevor
Job Details: 01/05/2026
Installed new door switches. Tested but door still was open the same distance without the indicator light alert. Advised customer that this is the design of the fridge and they will have to ensure that the door is securely closed.
We serviced a
KITCHENAID OVEN
Model KFGG504KPS0
Near Rochester, New York 14611
Zach L
Job Details: 01/05/2026
"Oven preheated to 30 degrees below set point. Found temps probe and 1.1k ohms at room temp, within range. Needs new main control.; ordrng 1 W11088878 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, New York 14617
Andres V
Job Details: 01/05/2026
"I could not duplicate issue. I ran a diagnostic cycle, checked error codes ame ram a rinse cycle as well. Unit was working properly, I suggested customer turn breaker on and off. If customer calls back order W10906431"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ6
Near Farmington, New York 14425
Ben H
Job Details: 12/23/2025
I replaced the UI panel due to a torn gasket and tested unit and everything works properly
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Fairport, New York 14450
Ben H
Job Details: 12/23/2025
I replaced the defective motor and tested the unit and it works properly; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Fairport, New York 14450
Ben H
Job Details: 12/23/2025
Because steamers complaint is that the Broil is not working properly. I tested the broiler at 500? and it got up to temperature correctly and cycled properly. I instructed the customer on proper ways to use the broiler and I adjusted a couple of the burner flames because they were too low
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW
Near Fairport, New York 14450
Ben H
Job Details: 12/23/2025
The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control and tested the unit and it runs properly ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Macedon, New York 14502
Ben H
Job Details: 12/23/2025
I replaced the Pantry UI due to intermittent DC shortage causing cooling issues. The customer
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ00
Near Fairport, New York 14450
Ben H
Job Details: 12/23/2025
Case number 21937080. The customers complaint is that the unit had a burning electrical smell and a puff of smoke and after that the turn table would turn on whenever the door is opened. I found the lower interlock burnt out and the wires going to it were burned and fused together. I quoted the customer $320 for a new harness and interlock and the customer is not going to repair the unit
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Fairport, New York 14450
Ben H
Job Details: 12/23/2025
I replaced the broken belt and the unit now works properly
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS86S5SS
Near Canandaigua, New York 14424
Ben H
Job Details: 12/23/2025
The customers complaint is that the unit does not seem to get up to temp properly and they have uneven baking in convection and air fry mode. I found that the convection fan motor shaft was loose Causing the fan to hit part of the housing preventing it from reaching full speed and causing noise.I replaced the fan motor and showed the customer how to calibrate the unit for temp loss. The customer is to use and monitor the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Rochester, New York 14607
Zach L
Job Details: 12/23/2025
Found blocked drain tube. Cleared drain tube and completed all checks listed in service pointer W11759048
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW4
Near Webster, New York 14580
Zach L
Job Details: 12/23/2025
"Replaced motor and blower. No change. Found open thermal fuse. Replaced thermal fuse. Tested unit, all functions working properly.; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brockport, New York 14420
DeVaughn C
Job Details: 12/23/2025
Drain pump running continuously when connected to power. Pressure sensor in control board has failed. Replaced control board then calibrated. Repair successful. ; used 1 W11603810 (CNTRL- ELEC) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, New York 14464
DeVaughn C
Job Details: 12/23/2025
Customer reports unit is not adequately filling with water in bulky items cycle. No error codes stored. Ran test cycle with towels. Unit filled with water as it should. Requesting video evidence if problem occurs again.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Rochester, New York 14616
DeVaughn C
Job Details: 12/23/2025
"Replaced inverter board, then tested spin in diagnostics. Unit tested good, but audible click could be heard in standby. Replaced control board then calibrated. Repair successful."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Rochester, New York 14610
Andres V
Job Details: 12/23/2025
Wash pump not recirculating water. Unit will need new sump and pump; ordrng 1 W11416362 (Pump and sump)
We serviced a
KITCHENAID OVEN DOUBLE
Model KODC304ESS01
Near Rochester, New York 14610
Andres V
Job Details: 12/23/2025
Double job ; schdld next appmnt for 12/30 TUE !
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Rochester, New York 14612
DeVaughn C
Job Details: 12/23/2025
"Customer reports unit will not complete cycles. Ran test cycle, unit was shaking excessively. Discovered loose rotor bolt. Removed bolt, added thread locker, then calibrated. Repair complete."
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Rochester, New York 14609
Andres V
Job Details: 12/23/2025
Relays are not opening to send power to bake/broil elements. Unit will need Acu replaced.; ordrng 1 W11707155 (ACU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Pittsford, New York 14534
Trevor
Job Details: 12/23/2025
"Complaint that dishwasher leaking at front wasn't observed during visit, but evidence of soapy residue left on floor from previous leaks. Checked unit and found that the door wasn't closing squarely and the right side was rubbing against the frame. This would cause the door to warp and leak. Leveled the unit to ensure that the door closes squarely with the frame."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ05
Near Irondequoit, New York 14617
Zach L
Job Details: 12/23/2025
Replaced pan holder
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN2WW
Near Rochester, New York 14612
DeVaughn C
Job Details: 12/23/2025
"Bellow is ripped, causing water leak during usage. Bellow must be replaced. ; ordrng 1 WH05X29521 (Bellow) and 1 WH42X35099 (SOAP DISPENSER)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Fairport, New York 14450
Trevor
Job Details: 12/23/2025
Door is aligned okay. Customer was concerned that the door with the flipper wasn't closing on its own and had to be pushed closed. Advice customer that this is normal that the door with the flipper has to be pushed in order for The flipper mechanism to engage. Also customer is concerned that the door alarm isn't sounding even though the door is about 3 inches open. The door light also goes off indicating that the door is closed even though it's still open. The door switches are trigger sensitive and appear to not allow any tolerance for the door to indicate that the door is still open. Ordering new switches to see if that makes a difference.; ordrng 2 W11396033 (Door switch)s
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near Irondequoit, New York 14609
Trevor
Job Details: 12/23/2025
Installed new wash motor kit. Tested and dishwasher is working normally with no leaks.
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4024HW0
Near Rochester, New York 14609
Andres V
Job Details: 12/23/2025
Unit is located on the first floor customer had drain hose laying on ground so when unit is filling its also draining itself at the same time causing no fill error code. I adjusted the drain hose so it has a high point to prevent water from draining. Started a normal cycle unit is washing now.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW540ASP4WS
Near Rochester, New York 14616
Zach L
Job Details: 12/23/2025
Lid switch error stored. Unit unable to detect whether lid is open/closed. Needs new lid lock.; rqstng P&A on 1 WH08X37937 (Lid lock)
We serviced a
JENN AIR RANGE
Model JES1750ES1
Near Webster, New York 14580
Andres V
Job Details: 12/23/2025
"Replaced temp sensor tested unit. Unit is heating, customer is to bake something and see how it turns out."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Irondequoit, New York 14617
Andres V
Job Details: 12/23/2025
"Replaced the top spray arm and the door gasket. Started a normal cycle, unit is working properly"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, New York 14606
Andres V
Job Details: 12/23/2025
Unit works properly on diagnostic cycle and any other cycle except for the quick cycle. Unit will not spin at the end of cycle. Reccoemend replacing ACU and UI ; ordrng 1 W11550649 (ACU) and 1 W11325569 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Rochester, New York 14609
Trevor
Job Details: 12/23/2025
Installed new control board. Calibrated oven 15 degrees+. Due to customer complaint that meats is taking too long to bake.
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Rochester, New York 14613
Trevor
Job Details: 12/23/2025
Oven isn't lighting consistently and also shutting down before preset temp is reached and trying to restart. Display is also missing digts. Advise customer that knew spark module and spark harness is needed for the oven to light consistently.Customer decide to replace unit.
We serviced a
WHIRLPOOL DRYER
Model WED94HEAC0
Near Rochester, New York 14620
Andres V
Job Details: 12/23/2025
Took unit apart and cleaned out the inside the lint trap and housing. Put unit back together and tested it. Unit is working properly
We serviced a
MAYTAG WASHER
Model MGDC215EW2
Near Rochester, New York 14621
DeVaughn C
Job Details: 12/23/2025
"Installed door switch. Unit started, ran briefly, then caught fire. Discovered thermal event in wiring. Documented with techline and safety team. Safety team will reach out to customer then determine course of action."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14625
DeVaughn C
Job Details: 12/23/2025
"Customer reports unit makes excessive noise and vibration during spin cycle, items require drain and spin cycle. F3E2 error code stored. Unit makes excessive noise during agitation. Discovered failed slider assembly. Replaced slider, calibrated, then ran test cycle. Repair successful. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GSS25GYPJCFS
Near Rochester, New York 14626
Zach L
Job Details: 12/23/2025
"Unit showing leak error when attempting to dispense water. Found shorted wires at Ethernet connector for service tool. Short causing error, after adjusting wiring error cleared. Needs repair kit for connector.; ordrng 1 Wr55x32815 (Ethernet) and 2 Wx01x42746 (Bell connector)s and 1 Wr97x163 (Silicone)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rochester, New York 14607
Andres V
Job Details: 12/23/2025
Found loose wire connection at the terminal block. Rewired unit and tested. Unit is working properly.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSE23GYPFCFS
Near Rochester, New York 14606
Zach L
Job Details: 12/23/2025
Replaced control board. All functions working properly.