We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rochester, NY 14626
David
Job Details: 07/08/2021
The left hand door liner is caved in and will not close the door switch. Ordering door. ; ordrng 1 W11435353 (Left hand door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Canandaigua, NY 14424
Dave
Job Details: 07/08/2021
Installed filler piece on top left corner of unit and new shelf in fresh food section. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Rochester, NY 14618
Tanner
Job Details: 07/08/2021
"Q1 no Q2 no Q3 noComplaint of uL error. Unit taking in excess of 2 hours for spin. Following stored errors:NoneBearing run present on hand spin and during diagnostic cycle. This friction will cause off balance loads and cause the machine to extend final spin. Ordering bearing kit; ordrng 1 W10435302 (Bearing kit), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Farmington, NY 14425
Dave
Job Details: 07/08/2021
Replaced actuator on unit. Calibrated unit. Ran auto-diagnostics. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL FREEZER
Model EV188NYWS02
Near Honeoye Falls, NY 14472
Dave
Job Details: 07/08/2021
Unit is -25 psi in vacuum . Plugged in unit compressor running. Used soapy water to visually check for leaking on refrigeration components. No leaks found. Tapped into high pressure refrigeration line while unit was unplugged and found negative pressure. Replaced UV drier and installed access valve on suction line from compressor. Vacuumed system down past 500 microns. Added .120kg of refrigerant. Unit is now cooling as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL01
Near Rochester, NY 14612
David
Job Details: 07/08/2021
Left part with customer
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Irondequoit, NY 14622
David
Job Details: 07/08/2021
New console was received damaged. Reordering ; ordrng 1 W11091880 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Ontario, NY 14519
James
Job Details: 07/08/2021
Replaced lid and suspension. Ran calibration and verified lid locks and unlocks. Adjusted feet and ran spin cycle. Cabinet shakes a little due to washer being in a drain pan. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Rochester, NY 14621
James
Job Details: 07/08/2021
Water leaking due to frozen defrost drain. Defrosted drain and replaced fan motor. Unit began cooling once turned on. Customer is to monitor temperature.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Pittsford, NY 14534
James
Job Details: 07/08/2021
Ice freezing together and not dispensing. Auger will rotate when no ice is in the bin. Auger is rusting and screw stripped off receiver. Need bin and motor. ; ordrng 1 W10822606 (Motor) and 1 W10910401 (Ice bin)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VPY5
Near Rochester, NY 14618
James
Job Details: 07/08/2021
"Icemaker cycling without filling. Jumped icemaker and energized water valve need icemaker. Pantry shelf missing, lh rail broken. 2 bins cracked. Dispenser paddle peeling. Need parts. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15 and 1 WPW10122078 (Rail) and 1 WP12656822 (Lid) and 1 WPW10119841 (Tray) and 1 WPW10119846 (Tray) and 1 W11243624 (Facade)"
We serviced a
JENN AIR COOKTOP
Model JIC4430XS0
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/08/2021
Replaced module. And not power to ui .. ordering both module and ui; ordrng 1 W10857232 (Module) and 1 WPW10396615 (Diasplay)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/08/2021
Found fill tube was frozen. Removed ice from fill tube. Reset power to refigerator to get power to ice maker. The ice maker tested good.
We serviced a
AMANA REFRIGERATOR
Model A8TXNWFBB00
Near Scottsville, NY 14546
Steve
Job Details: 07/08/2021
Found the water valve is shorted causing no water to ice maker. Ordering water valve. Ordering crisper for broken crisper. ; ordrng 1 WP2315576 (Valve) and 1 WP2192009 (Crisper) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID RANGE
Model KFID500ESS01
Near Pittsford, NY 14534
Steve
Job Details: 07/08/2021
Replaced induction module for burned connection on right front burner. Th cooktop is working as expected.
We serviced a
KITCHENAID OVEN
Model KEBS277BSS00
Near Pittsford, NY 14534
Evan
Job Details: 07/08/2021
"Customer is stating that unit is displaying f3e0 error code. Code relates to main oven sensor testing open. Followed prompts on tech sheet and Removed sensor to take resistance reading. Sensor tested within range according to tech sheet. Reinstalled sensor and cleared code. Ran preheat to 350. Unit displayed code about 10 mins into preheat. Tech sheet calls for control to be replaced if code reappears and sensor is within range. Ordering control ; ordrng 1 WPW10317345 (cntrl-elec), dspstn on spec-tagged invntry: 1 WP74008369 SENSOR-OV"
We serviced a
KENMORE WASHER
Model 796.40272900
Near Rochester, NY 14610
Evan
Job Details: 07/08/2021
Customer is stating that unit is out of balance and is causing not to spin out properly. Discovered that suspension cables that basket are hanging on are causing basket to sag. Ordering cables. Quoted $76.40 for labor ; ordrng 2 4970FR2084P (cables)s
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Irondequoit, NY 14609
Tanner
Job Details: 07/06/2021
Need more info; schdld next appmnt for 7/6 TUE PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model G16FARXXY08
Near North Dansville, NY 14437
Steve
Job Details: 07/06/2021
"Found ice maker not calling for water . Ordering ice maker. The user interface is acting erratic. Removed power and it will light up and sometimes work then after a minute it shuts off and does not light up again. Ordering ui. ; rqstng P&A on 1 W11184112 (User interface) and 1 W10882923 (Ice maker), ordrng 1 Sh15 (Shipping)"
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Perry, NY 14530
Steve
Job Details: 07/06/2021
Found debris in the pump that was stopping drain pump causing not operation.. removed debris and the pump is working as expected. During testing heard squealing noise when first starting spin.. removed belt and tightened. The washer is now working as expected
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Rochester, NY 14612
James
Job Details: 07/06/2021
Unit runs ten seconds and turns off. Tested push to start and motor. Found 110v at neutral wire. Power missing at l2. Unit functions properly. Recommend customer contacts an electrician.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hamlin, NY 14464
James
Job Details: 07/06/2021
Unit not venting. Found blower wheel unscrewed from motor. Reattached blower and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Rochester, NY 14625
Evan
Job Details: 07/06/2021
"Replacing gasket , million and door due to door failing to make contact with light switch. This was causing issue with dispenser also. Replaced all parts listed. Tested unit. Dispenser and ice maker dispenser are both working as they should and door is triggering light switch. Unit tests good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Fairport, NY 14450
Dave
Job Details: 07/06/2021
F9E1 long drain error code . Found debris in drain tube not allowing it to drain . Cleared drain and tested. Leveled legs on unit .Customer spoke about the lights not coming on after the cycle is finished. Lights are working after reset . Customer will monitor. If problem persists order control W10866124 and UI W10902370
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Fairport, NY 14450
Dave
Job Details: 07/06/2021
Unit not turning on. Power going to unit. Found lose connection at the wire harness to the control board. Reseated wire harness. Unit turned on. Tested unit in diagnostics. No error codes. Heater turned on. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Fairport, NY 14450
Dave
Job Details: 07/06/2021
Unit not draining. Ran diagnostic on drain pump. Disassembled line going from tub to drain pump. Found face mask and plastic objects blocking hose. Reassembled unit. Unit tested good.
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS1
Near Ontario, NY 14519
Dave
Job Details: 07/06/2021
"Tested oven temperature, 317, 365, 327, 364, 328, 367. Average 344 degrees. Adjusted temp up 10 degrees. Customer will monitor. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Ontario, NY 14519
Dave
Job Details: 07/06/2021
"Unit had power going to it not turning on. No status LED on control board. Replaced board. Unit turned on. Ran diagnostics. Tried drain pump. Drain pump did not turn on. Verified voltage going to drain pump, 120volts. Unit needs to drain pump as well. Ordering pump; ordrng 1 W10581874 (pump-water)"
We serviced a
WHIRLPOOL FREEZER
Model WRF560SEHZ
Near North Chili, NY 14514
James
Job Details: 07/06/2021
Freezer not sealing causing frost buildup. Defrosted freezer and molded gasket with heat gun. Door seals properly.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Irondequoit, NY 14609
Evan
Job Details: 07/06/2021
Replacing hinges on door due to door not sealing properly. Replaced hinges. Tested for customer. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Rochester, NY 14624
James
Job Details: 07/06/2021
Unit smells like gas inside drum after it's turned off overnight. Tested gas valve and flex gas line with soap solution. Found no leaks. Gas valve is making a buzzing noise and intermittent smells like gas after cycle ended. Recommend replacing gas valve. 280119. Called techline they recommend replacing gas valve. Sr7731172413; ordrng 1 280119 (Valve quoted) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Conesus, NY 14435
Steve
Job Details: 07/06/2021
Replaced actuator for not agitating properly. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ03
Near Irondequoit, NY 14617
James
Job Details: 07/06/2021
Unit not cooling properly. Found evap fan will not run and water comes out slow from dispenser. Energized fan in diagnostics and it will not run. Need fan harness. Bypassed water filter and water presssure was still low. Recommend replacing water valve on house.; ordrng 1 WPW10276647 (Fan motor)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14621
Evan
Job Details: 07/06/2021
Customer stated door are not sealing properly. Discovered that lower door hinge is missing mounting screws that go into cabinet. This is causing door to sag. Replaced screws and reinstalled and aligned door. This was causing issue for both door. Reassembled unit and confirmed that gasket for both doors are sealing properly. Unit tested good
We serviced a
ROPER DRYER
Model MEDB835DW4
Near Penfield, NY 14526
Tanner
Job Details: 07/06/2021
"Q1 no Q2 no Q3 noComplaint of noise during use. Found stuck idler pulley. Repaired with dryer repaor kit. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 4392067 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Canandaigua, NY 14424
Steve
Job Details: 07/06/2021
Replaced ice maker for no ice randomly. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Irondequoit, NY 14622
James
Job Details: 07/06/2021
Found capacitor failed on control. Replaced control and tested bake and steam clean cycle. Unit functions properly.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Rochester, NY 14621
Evan
Job Details: 07/06/2021
Customer stating that left front burner is not operating due to knob being being. Discovered that valve was bent causing issue and knob was cracked. Replaced valve and knob. Tested unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Steve
Job Details: 07/06/2021
Replaced user interface for not going into defrost automatically. The refrigerator tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Rochester, NY 14623
Steve
Job Details: 07/06/2021
Found ice maker running continuously even when arm is in off position. Ordering ice maker. Found drain tube was obstructed. Cleared drain tube and removed ice from freezer floor. ; ordrng 1 WPW10300022 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rochester, NY 14618
Steve
Job Details: 07/06/2021
Found processtube leaking at the lock ring joint. Rescheduling for repair.; schdld next appmnt for 7/9 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, NY 14618
Steve
Job Details: 07/06/2021
Replaced left fresh food section door gasket for ripped gasket and magnet falling out. The gasket checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near Penfield, NY 14526
Dave
Job Details: 07/06/2021
Complaint of washer periodically not draining. Tested in diagnostics tested good. Checked filter. Cleaned filter. Tested in diagnostic again. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Rochester, NY 14616
James
Job Details: 07/06/2021
Unit continuously destroys drive hubs. Agitator lifts up. Gearcase has failed. ; ordrng 1 W11454734 (Gearcase quoted) and 1 Sh15
We serviced a
WHIRLPOOL DRYER
Model WGD9400SU0
Near Penfield, NY 14526
Dave
Job Details: 07/06/2021
"Ran unit to test. Could hear squeaking sound. Needs new rollers and tensioner pulley. Disassembled unit, replaced rollers and tensioner pulley and belt with part number 4392067. Unit tested good. ; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Penfield, NY 14526
Dave
Job Details: 07/06/2021
Adjusted level of legs for unit squeaking. Vacuumed under the unit . Tested unit in defrost and checked damper for knocking noise customer was talking about . Found the bracket on the freshfood door was never moved when they swapped the doors . Fixed bracket . Could not hear the knocking noise on unit . Customer will try to get video of the sound . Unit tested good .
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Penfield, NY 14526
Dave
Job Details: 07/06/2021
Replaced left fresh food door with new door. Removed and replaced left hand door switch in fresh food section. Noticed freezer door handle loose. Tightened handle. Unit tested good.
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Fairport, NY 14450
Dave
Job Details: 07/06/2021
Unit not draining. Ran diagnostic on drain pump. Disassembled line going from tub to drain pump. Found face mask and plastic objects blocking hose. Reassembled unit. Unit tested good.
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Rochester, NY 14609
Evan
Job Details: 07/06/2021
Customer stating that unit will tumble but not heat. Discovered that heating element was testing open causing issue. Replaced element. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Rochester, NY 14607
Evan
Job Details: 07/06/2021
Customer stated that units door glass had broken. Called to document issue with safety team. Issue looks to be isolated to just door issue. If door is replaced unit will be functional. Replaced door. Tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14616
James
Job Details: 07/06/2021
Unit not cooling. Compressor short cycling and overheating. Found defrost tray cracked and leaking into start device. ; ordrng 1 W11370574 (Compressor) and 1 W11262991 (Tray) and 1 Wpw10143759 (Drier) and 1 W10896678 (Lokring) and 1 W10896690 (Lokring) and 1 W10896689 (Lokring)
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14625
Tanner
Job Details: 07/06/2021
Q1 no Q2 no Q3 noComplaint of broken lid. Lid broken in left hand corner at hinge.Replaced lid. Tested via autodiagnostic and unit tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Rochester, NY 14609
Tanner
Job Details: 07/06/2021
"Q1 no Q2 no Q3 noComplaint of upper racks failing. Upper racks fell apart causing damage to adjusters. No stored errors. Diagnostic complete without issue. Adjuster no longer clip in. Labor and rack rails covered under S22916. Adjusters covered under 10 year parts warranty in entitlements. Replaced rails. Testing good. Return visit scheduled for adjuster. ; ordrng 1 WPW10740408 (Left adjuster) and 1 WPW10740410 (Right adjuster), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, NY 14609
Tanner
Job Details: 07/06/2021
"Q1 no Q2 no Q3 noComplaint of noise during spin. Lack of drain. Following stored errors:F7E1 basket speed fault.None of the rear panela are fastenes. Rear panel is malformed and rusted. All screws including screws holding drain pump to tub are missing. Drain pump duct tape to drain line and leaking. Belt does squeal in spin. Customer states no one else has worked on machine. Machine would not be left in this condition by ATEC. Ordering new drain pump, fasteners, drain hose, proper hose clamp, belt, rear panel. ; ordrng 1 W11239857 (Belt) and 1 W10876600 (Drain pump) and 1 W11244231 (Drain hose outter) and 1 W11035296 (Drain hose internal) and 1 WP356138 (Hose clamp outter) and 1 WP285655 (Hose clamp inner drain to pump) and 3 WPW10004910 (Fasteners- drain pump)s and 1 W10612644 (Panel rear) and 12 WP9740848 (Fasteners-panel)s"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Irondequoit, NY 14609
Tanner
Job Details: 07/06/2021
Need more info; schdld next appmnt for 7/6 TUE PM
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Tanner
Job Details: 06/30/2021
Complaint of no drain. Following stored errors:F8E1 long fillRan auto diagnostic and completed without issue. Confirmed hot and cold valves work. Long fill error can occur if customer water pressure is low or customer does not have hot/cold water. Overloading can also cause long fill error. When the machine detects a long fill time it cancels the wash cycle and drains out without spin. Customer complaimt of no drain when it was a no wash due to water hazard. When this complaint is received it should be verified that customer has both hot and cold water supply and no overloading occurs. No repairs needed.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Newark, NY 14513
Steve
Job Details: 06/30/2021
Replaced right front infinite switch and harness for burned connection. The burner is working as expected.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Newark, NY 14513
Steve
Job Details: 06/30/2021
Found the user interface is acting erratic during wash and sometimes just shuts down and all lights blinking on UI . Ordering UI and control; rqstng P&A on 1 W10838672 (User interface) and 1 W10812418 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14624
Evan
Job Details: 06/30/2021
Replaced all parts listed due to unit failing to run. Unit would run briefly and then shut off. Reinstalled unit and ran diagnostic cycle. Unit completed cycle as it should. Tested unit outside of test mode to confirm function. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11410066 CONTROL
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Churchville, NY 14428
Evan
Job Details: 06/30/2021
Replacing capacitor due to capacitor holder cracking causing capacitor to hang underneath unit
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Rochester, NY 14606
Evan
Job Details: 06/30/2021
Customer stated that unit would no longer chime when powering up or powering down. Discovered that speaker on UI has blown causing issue. Ordering console ; ordrng 1 W11413566 (Console)
We serviced a
WHIRLPOOL DRYER
Model LGQ9030PQ0
Near Rochester, NY 14612
Tanner
Job Details: 06/30/2021
"Q1 no Q2 no Q3 noComplaint of no heat and timer gets just before off position but never turns off.Tested timer contacts and in the cool down position contacts are open at WB and OR when they should be closed. Needs new timer. Found no voltage going to igniter. Thermal fuse open. Trimmed venting. Ordering timer and thermal fuse.; ordrng 1 WP3976575 (Timer) and 1 WP3390719 (Thermal fuse), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Webster, NY 14580
Tanner
Job Details: 06/30/2021
Q1 no Q2 no Q3 noComplaint of PF error. Unit will not complete cycles. F5E2 stored. Tested power and outlet receives 120 VAC and is properly polarized. Ran autodiagnostic cycle and completed without issue. Customer states PF error occurs before rinse cycle. Power is good. ACU failing to read proper power. Ordering ACU; rqstng P&A on 1 W11322905 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Webster, NY 14580
Tanner
Job Details: 06/30/2021
"Q1 no Q2 no Q3 noReplaced shift actuator, ACU, Harness. Calinrated unit. Tested via auto diagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W11545744 HARNS-WIRE and 1 WPW10006355 ACTUATOR"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, NY 14580
Tanner
Job Details: 06/30/2021
Q1 no Q2 no Q3 noComplaint of no agitation. Following stored errors:F0E4 hot water during rinseF7E6 motor fault.Confirmed hot and cold water supply is properly hooked up. Ran autodiagnostic and basket spins during agitation. Unit not shifting properly. Replaced shift actuator. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14606
Tanner
Job Details: 06/30/2021
Q1 no Q2 no Q3 noComplaint of unit walking. No stored errors. Ran autodiagnostic and completed without issue. Reviewed use and care of unit.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14619
Tanner
Job Details: 06/30/2021
"Q1 no Q2 no Q3 noReplaced ACU, lid lock, latch. Waited 3 minutes for system identity to populate in new ACU. Calibrated unit. Tested via autodiagnostic and unit tested good."
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Lyons, NY 14489
Steve
Job Details: 06/30/2021
Found a hole in the bellow causing leaking. Ordering bellow; ordrng 1 W11314648 (Bellow)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lyons, NY 14489
Steve
Job Details: 06/30/2021
Tested washer in diagnostics for abnormal noises. No error codes. Tested all functions and the washer worked as expected.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Marion, NY 14505
Steve
Job Details: 06/30/2021
Found user interface unresponsive on arrival. Put it into diagnostics and canceled. The power came back. Replaced main control for no response on user interface after power outage. The washer tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Shortsville, NY 14548
Steve
Job Details: 06/30/2021
Found the outlet box and cord connection was loose causing no power. Showed customer and recommended to have it replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Victor, NY 14564
Steve
Job Details: 06/30/2021
Replace user interface for erratic behavior. The washer tests good. ; dspstn on spec-tagged invntry: 1 W11478525 CONSOLE
We serviced a
WHIRLPOOL DRYER
Model WED8620HW0
Near Victor, NY 14564
Steve
Job Details: 06/30/2021
Replaced seal that had come off and reversed door for customers ease of access.
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Irondequoit, NY 14617
Evan
Job Details: 06/30/2021
Unit displaying f9e1 error code for long drain. Removed drain pump filter and discovered filter was full of stuffing from pillow customer stated they had washed previously. Removed stuffing from filter. Tested unit. Unit now draining as it should.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH9
Near Rochester, NY 14617
Evan
Job Details: 06/30/2021
Cusomter states that unit is still leaking after replacement of control. Ran exact cycle that customer had run when unit leaked previous 2 times. Removed door panel to monitor front edge of tub. Unit did not leak throughout cycle while tech was observing unit with panel removed. Tech did see some slight oversudsing during first 2 initial wash and drain cycles. Cannot replicate leak at this time.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Canandaigua, NY 14424
Dave
Job Details: 06/30/2021
Replaced drain pump for unit not draining. Calibrated unit. Ran unit diagnostics. Unit tested good.
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIS18PNXB3
Near Victor, NY 14564
Dave
Job Details: 06/30/2021
Ice machine slow projection of ice . Went into diagnostics thermistors and pumps all working . Compressor turns on and is cooling plate . Ohm out bin thermistor was 18.8 k ohms thats 5 to 10 degrees. Unit was not showing any signs of things being broken. Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVBL8
Near Fairport, NY 14450
Dave
Job Details: 06/30/2021
Drain tube Was plugged replaced drain tube followed service pointer W10632338E. Drain tube is covered . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Williamson, NY 14589
David
Job Details: 06/30/2021
"Unit was not cooling properly on arrival. Found low side running in a vacuum. Pressurize system with 140 pounds of nitrogen. Found small leak under the shrink wrap on the evaporator. Replaced the evaporator and compressor. New compressor would not start after installation reinstalled old compressor. The filter dryer I installed was defective from the factory and had a hole punched in the side. Replaced filter dryer again. Unit still failed to hold pressure. Re-pressurized with nitrogen. Was unable to locate leak and exposed tubing in the machine compartment or the evaporator. Call Tech Line to get SR number to relay to third-party billing. Third-party billing will contact customer with resolution; dspstn on spec-tagged invntry: 1 W10896709 COUPLER 1 W10896710 COUPLER BR 10.5X8 , 1 W11504430 COUPLER BR 7X6 , 1 W10896689 COUPLER BR 5X4 , 1 W10896690 COUPLER BR 8 , 1 W11504415 COUPLER BR 8.5X8 , and 1 W10895757 COUPLER"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Pittsford, NY 14534
Dave
Job Details: 06/30/2021
"Dishwasher not draining. Error code F9 E1. Took unit out from under counter. Removed pump, dislodged a piece of the chopper blade blocking pump. Removed piece, customer does not want chopper black replaced. Reinstalled pump. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Rochester, NY 14610
Dave
Job Details: 06/30/2021
Freezer door gasket not sealing. Adjusted freezer door hinge. Adjusted leveling of unit. Heated up door gasket to have it properly seal. AppliedVaseline to outer edge of door gaskets. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14609
Dave
Job Details: 06/30/2021
Replaced defrost thermistor unit does not need control . . Unit is full of cockroaches in the back . Unit tested good .
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14621
David
Job Details: 06/30/2021
Unit will not completeCycled due to the cold water not being connected. Unit attempts to fill and throws a long fill error. The customer must complete the installation of the water supply in order for this unit to operate properly.
We serviced a
WHIRLPOOL WASHER
Model WED7600XW0
Near Irondequoit, NY 14622
David
Job Details: 06/30/2021
Found unit running loud due to a worn belt idler quoted for idler. The customer was not interested in repairing. ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Rochester, NY 14626
David
Job Details: 06/30/2021
Door glass is broken and knobs are missing ordering both ; rqstng P&A on 1 W11176456 (Glass) and 4 WPW10339442 (Knob)s
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14626
David
Job Details: 06/30/2021
Replaced suspension due to excess basket movement in spin cycle. Tested & calibrated. Unit tested ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL00
Near Brockport, NY 14420
David
Job Details: 06/30/2021
Unit is averaging 0-10 degrees in the freezer. Removed complete charge and pulled into a deep vacuum. Vacuum held at 240microns. Recharged. Customer to monitor.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Sodus, NY 14551
James
Job Details: 06/30/2021
Replaced bake element and tested. Unit functions properly.
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Williamson, NY 14589
James
Job Details: 06/30/2021
Unit screeching during cycle. Found rollers and idler seized. Replaced dryer repair kit and tested. ; used 1 4392067 (Dryer repair kit.) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Webster, NY 14580
James
Job Details: 06/30/2021
Unit not washing. Relay clicking on control. Tested motor from control and unit began functioning. Customer is to monitor if problem persists replace control. ; ordrng 1 W10854215 (Control quoted) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WFW7540FW0
Near Webster, NY 14580
James
Job Details: 06/30/2021
Unit gives f3 error. Found drain pump clogged. Cleaned drain pump and pressure hose and ran diagnostics cycle.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEW00
Near Webster, NY 14580
James
Job Details: 06/30/2021
Replaced water reservoir and tested found no leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KRBX109EWH00
Near Irondequoit, NY 14617
James
Job Details: 06/30/2021
Unit getting warm in ff section. Found damper makes grinding noise and is sticking. Parts authorization kxhuixhap1 ; ordrng 1 WPW10594330 (Damper) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Rochester, NY 14617
James
Job Details: 06/30/2021
Concerns of temperature too warm. Gasket not sealing on ff door. Unit sounds like water is leaking in the back. Adjusted gasket and molded with heat gun. Door is sealing properly. Found process tube contacting rear panel causing refrigerant noise. Adjusted tubing and leveled feet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Rochester, NY 14616
James
Job Details: 06/30/2021
Fridge not cooling. Found fan not running in freezer. 40v to freezer fan. Ordering fan harness. ; ordrng 1 W11224591 (Fan) and 1 Sh15 and 1 W11224256 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW4
Near Rochester, NY 14626
James
Job Details: 06/30/2021
Unit not locking and panel not responding. Disconnected ui and replaced lid lock. Ran calibration and ui test. Unit functions properly. ; used 1 W10810403 (Latch) from stock
We serviced a
WHIRLPOOL FREEZER
Model EV188NYWS02
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/30/2021
Found compressor trying to start but can not start. The freezer needs a compressor. Quoted customer for repair. The customer is going to decide and call to let us know.; rqstng P&A on 1 W10309994 (Compressor) and 1 Sh15 (Shipping) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Rochester, NY 14619
Dave
Job Details: 06/30/2021
"Upon arrival freshfood portion of unit not cooling. Looking in freezer and noticed ice build up around fan. Tested heater in diagnostics, tested good. Tested damper. Tested evap fan. All working. Defrosted freezer made sure gaskets were sealing and humidity control was on. Unit tested good. Customer will monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Rochester, NY 14620
Dave
Job Details: 06/30/2021
"Upon arrival ice making in freezer not working. Stadium lighting on right half of refrigerator not working and in freezer. Checked light in the freezer and found it not working. Replaced freezer light, all lights now working. Ran diagnostic on ice maker. Found motor for ice maker not working. Ordering ice maker .; dspstn on spec-tagged invntry: 1 W11130208 MODULE-LED and 1 WPW10764668 ICEMAKER"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rochester, NY 14606
Tanner
Job Details: 06/30/2021
Q1 no Q2 no Q3 noComplaint of noise during agitation. Following stored errors:F0E9F0E5Ran autodiagnostic and grinding noise is immediate and constant during agitation. Inspected under unit and lower guard is covered in oil. Ordering new gearcase and lower drive parts that have been coated in oil. ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Shift actuator) and 1 W11239857 (Belt)