We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Conesus, NY 14435
Dave F
Job Details: 05/03/2022
Replaced control display and tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Livonia, NY 14487
Dave F
Job Details: 05/03/2022
Fill tube on the back of the tube came out. Needs to order the clamps and seal area . Ordering parts ; ordrng 3 W10861184 (clamp)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Dave F
Job Details: 05/03/2022
Replaced heater element for having brass bushings.tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near Penfield, NY 14526
Dave F
Job Details: 05/03/2022
Ice maker had a jammed cube . Removed cube and ice maker cycled . Customer will monitor.
We serviced a
JENN AIR RANGE
Model JES1450FS1
Near Penfield, NY 14526
Dave F
Job Details: 05/03/2022
Bake element was broken . Verified 240 volts going to element. Replaced element and preheated oven to 350 . Unit tested good ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Dave F
Job Details: 05/03/2022
Unit not draining . Found debris in drain pump on washer . Removed debris . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL00
Near Caledonia, NY 14423
Dave F
Job Details: 05/03/2022
Ice maker wire is broken. Replaced ice maker and tested unit tested good . Replaced both fresh food door gaskets . Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Linwood, NY 14486
Dave F
Job Details: 05/03/2022
Wash pump was humming. Ordering pump W11416363 . Unit was delivered on 3/19/22 ; ordrng 1 W11416363 (Sump)
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14613
Dave L
Job Details: 05/03/2022
"Found unit uninstalled. Customer declined having me switch units back for diagnosis. Ordering burner, timer, and motor. Dryer must be ready to be installed on return visit. ; ordrng 1 W10823508 (Burner) and 1 W10857611 (Timer) and 1 279827 (Motor), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
GE RANGE
Model JB256DM1WW
Near Rochester, NY 14621
Dave L
Job Details: 05/03/2022
This is a pathstone residence. The office is declining to take these service calls. Explained the situation to maintenance.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Irondequoit, NY 14617
Dave L
Job Details: 05/03/2022
Replaced harness and heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14616
Dave L
Job Details: 05/03/2022
Are next to and around dryer was inaccessible. Floor covered in animal waste. Declined service. Pics attached
We serviced a
WHIRLPOOL DRYER
Model TGDS780JQ1
Near Rochester, NY 14616
Dave L
Job Details: 05/03/2022
"Dryer was noisy due to a worn roller. Replaced rollers, belt, and idler. Testing ok. ; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14616
Dave L
Job Details: 05/03/2022
Low flow error. Both valves testing ok in diagnostics. Leaks from dispenser and vent. Ordering parts per service pointers. ; ordrng 1 W11354541 (Stator) and 1 W11524103 (Dispenser) and 1 W11456953 (Hose) and 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve) and 1 W11316246 (Pressure switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hilton, NY 14468
Dave L
Job Details: 05/03/2022
Replaced heater and UI due to a frozen fill tube. Customer to monitor after 24 hours.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Syracuse, NY 13209
Chuck
Job Details: 05/03/2022
"Customer was concerned about how long the normal cycle is taking, she would cancel the cycle after the 2 hour mark. No error codes , ran a diagnostic test cycle, it completed and operated normally. I explained to her that the normal cycle will run for about 2 hours and 40 minutes on the average and to let the cycle complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Syracuse, NY 13204
Chuck
Job Details: 04/22/2022
Customer stated that unit is not draining properly. I discovered that the drain line is being run into a floor drain and is air locked. I suggested to the customer to run the drain line into a 2 inch stand pipe with a trap and it can be tapped into the bathroom drain line that is directly behind the unit in the next room. Customer instruct. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Liverpool, NY 13088
Chuck
Job Details: 04/22/2022
Customer stated that his clothes were not coming out clean anymore. Found error code F0E1-load in drum during clean washer cycle. I ran a diagnostic test cycle and it functioned normally during every step of the cycle. I explained to the customer about soap usage and when to use the clean washer cycle. Customer instruct. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ1
Near Rochester, NY 14622
James
Job Details: 04/22/2022
Replaced blower and found it rattles oven when on. Installed foam between blower and side panel. Adjusted back feet. Tested bake cycle successfully.
We serviced a
FRIGIDAIRE RANGE
Model FED365EBF
Near Fairport, NY 14450
Andres
Job Details: 04/22/2022
"Customer stated none of the burner and bake, broil were not turning on. Diagnosed unit and found a short at on power cables. Spliced and used wire nut to reconnect connections. Tested unit. All burners turned on and unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Perinton, NY 14450
Andres
Job Details: 04/22/2022
Customer stated basket was not centered. I noticed that the flooring was caved in on the back right side causing unit not to be balanced. Basket has been putting on more pressure on back left side and worn out the suspension rod. ; ordrng 1 W11130359 (Suspension rods)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Webster, NY 14580
Andres
Job Details: 04/22/2022
Cleared evaporator of any ice build up with steamer. Installed new thermistor on evaporator made sure it was tight on evaporator used foil tape and zip tie to hold it down.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14612
Dave L
Job Details: 04/22/2022
Replaced torn fresh food gaskets.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Penfield, NY 14526
Andres
Job Details: 04/22/2022
Installed new ice maker in unit. Tested Ice maker to make sure it was cycling and calling for water. Ice maker did both and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB01
Near Penfield, NY 14526
Andres
Job Details: 04/22/2022
Customer stated unit was constantly dripping from water dispenser after it's used. He said previous tech had replaced water valve. I diagnosed unit and found spigot to be causing the issue seals are wearing out and not sealing properly.; ordrng 1 W11227371 (Spigot)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near Penfield, NY 14526
Andres
Job Details: 04/22/2022
Replaced rack adjuster on top rack. Reinstalled rack on tracks.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Rochester, NY 14609
James
Job Details: 04/22/2022
Unit not cooling. Compressor pulls .2 amps. Sealed system leak. Need evap and drier. ; ordrng 1 12002730 (Evap) and 1 Sh15 and 1 WPW10143759 (Uv drier) and 2 W11504436 (Lok)s and 2 W11504433 (Lok)s and 1 W11504445 (Lok)
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Webster, NY 14580
James
Job Details: 04/22/2022
"Unit heats for about 5 minutes and gas no longer ignites. Replaced gas coils and checked vent. Tested unit and it functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT , used 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hilton, NY 14468
Dave L
Job Details: 04/22/2022
Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?- . . .; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14612
Dave L
Job Details: 04/22/2022
Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?- . . .; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14624
Dave L
Job Details: 04/22/2022
Customer concerned with freezer temperature. Removed evaporator cover to reveal and full and complete frost pattern. Freezer damper was in its open position. Positioned damper at max position to achieve lower freezer temperature. Customer to monitor.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Fairport, NY 14450
Dave L
Job Details: 04/22/2022
Sr7733494455 spoke to techline about cooling issue. No parts list is available for this model version. Needs control thermistor ; ordrng 2 Dataloggerss
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Rochester, NY 14610
Andres
Job Details: 04/22/2022
"Called customer to inform I was on my way customer did not answer and voicemail was full. Showed up to house and knocked on door but no one answered. Waited 15min no one showed up, left door tag on door.; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS00
Near Rochester, NY 14626
Dave L
Job Details: 04/22/2022
Replaced open control fuse. Tested both ovens to verify operation.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14618
Andres
Job Details: 04/22/2022
Customers phone number. 585-645-4699; ordrng 1 W11457841 (Door strike)
We serviced a
KITCHENAID HOOD VENT
Model KECC667BSS02
Near Rochester, NY 14626
Dave L
Job Details: 04/22/2022
Replaced shorted UI unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Spencerport, NY 14559
Dave L
Job Details: 04/22/2022
Repaired crooked snack pan
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near North Syracuse, NY 13212
Chuck
Job Details: 04/22/2022
F9E1- long drain error code found. Checked pressure sensor line for debris- all clear. After inspecting unit i found that drain line was pushed all the way into the trap creating a air lock. Ran a diagnostic test cycle and the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cicero, NY 13039
Chuck
Job Details: 04/22/2022
Unit not powering on. No codes. Upon arrival the unit powered on and completed a successful diagnostic test cycle. Outlet tested good. If the problem happens again unit will need a new control and console. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Clyde, NY 14433
Chuck
Job Details: 04/22/2022
"Replaced cam, hub, belt and gearcase. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT , used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Rochester, NY 14618
Jeremy
Job Details: 04/22/2022
Wrong freezer door was ordered. Ordering correct part number W11436967. Left other door with customer.; ordrng 1 W11436967 (Freezer Door)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Farmington, NY 14425
Jeremy
Job Details: 04/22/2022
Found hot water flow restricted cleaned screen on fill valve. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Victor, NY 14564
Jeremy
Job Details: 04/22/2022
"Replaced cam, actuator, motor, harness and suspension, unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL OVEN
Model MMW7530WDS
Near Victor, NY 14564
Jeremy
Job Details: 04/22/2022
While attempting to tighten microwave door handle screw the door glass shattered. Door glass is no longer available. Office will follow up further.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Livonia, NY 14487
Jeremy
Job Details: 04/22/2022
"Customer stated unit is leaking. Checked and found F6E4 error. Noticed water in unit on arrival, unit had not been run recently. Found fill valve letting water pass causing overfill situations and leaks. Ordering fill valve. Turned off water supply.; ordrng 1 W11175771 (Fill Valve)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Conesus, NY 14435
Jeremy
Job Details: 04/22/2022
Found F0E3 code for overload. Ran diagnostics all functions check. Customer stated it is possible they had too much laundry. Advised customer to monitor.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Auburn, NY 13021
Chuck
Job Details: 04/22/2022
"Customer stated that the unit will not go into a spin. Code found F8E1-long fill. I did get the unit to spin doing a component test. Unit completed a diagnostic cycle successfully. I noticed that the customers drain line is running along the floor into a 1 inch pvc pipe into a sump, i suggested to the customer to purchase a longer drain hose and put it directly into the 2 inch stand pipe. Customer instruct, unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Spencerport, NY 14559
Dave L
Job Details: 04/22/2022
"Replaced latch due to failed reed switch. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER , used 1 W10810403 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Webster, NY 14580
James
Job Details: 04/22/2022
Replaced bearing and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 04/22/2022
Replaced wash motor and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Webster, NY 14580
James
Job Details: 04/22/2022
Unit loud in spin cycle due to failed gearcase. Need grarcase and slider. Unit had 5 year Maytag warranty. Customer getting proof of purchase next visit. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10734521 (Slider)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, NY 14609
James
Job Details: 04/22/2022
Drain pump contacted floor and cracked tub. Drain hose too short. Need tub assembly and hose. ; ordrng 1 W11219115 (Tub) and 1 285863 (Hose)
We serviced a
MAYTAG WASHER
Model MHWZ600TW02
Near Rochester, NY 14607
Andres
Job Details: 04/22/2022
"Customer stated unit was not draining when in a cycle. Diagnosed unit and found a blockage in the drain pump. Cleared it out and put back together. Tested unit, washer now drains properly."
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Rochester, NY 14610
James
Job Details: 04/22/2022
Water valve stuck open and is filling cabinet. Valve is defective. Replaced steam valve and tested in diagnostics. Ran dryer on quick dry and it functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Dansville, NY 14437
Jeremy
Job Details: 04/21/2022
"Customer stated unit is squeaking. Checked and found no error codes, unable to replicate issue. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Irondequoit, NY 14622
James
Job Details: 04/21/2022
Unit not finishing spin cycle on some settings and dispenser is full of water. Tested unit and it passed diagnostics. Checked actuator and cleaned dispenser. Unit needs updated dispenser drawer. ; ordrng 1 W10861667 (Dispenser ship to customer)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Irondequoit, NY 14622
James
Job Details: 04/21/2022
Unit stuck in drain cycle with leds off. Cleared control and ran calibration. Tested diagnostics cycle and drain and spin. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Syracuse, NY 13212
Chuck
Job Details: 04/21/2022
"Customer stated Washer wont go past sensing. F7E1 error code found- tachometer missing or wrong signal. I found the problem to be with the actuator. Replaced actuator which corrected the Error code. Calibrated unit and ran a diagnostic test cycle in which i discovered that the gearcase is grinding. Ordering gearcase, cam and belt ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11423758 (Gearcase), used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Liverpool, NY 13090
Chuck
Job Details: 04/21/2022
Customer is concerned about the unit not chiming anymore when she hits a button. No codes. I inspected unit and found that the connector from the console to the control was not fully inserted. I reinserted connector and that restored the chimes. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 04/21/2022
Customer found a F8E4- float switch error code (only code) i cleaned out drip pan and reinstalled drip pan. Ran unit and could not find any leaks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL WASHER
Model LA5530XSW1
Near Rochester, NY 14619
Jeremy
Job Details: 04/21/2022
"Replaced gearcase, clutch, basket drive and coupler. Unit checks good.; dspstn on spec-tagged invntry: 1 WP389140 BLOCK"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
James
Job Details: 04/21/2022
Unit was flickering leds and not cooling. Customer reset breaker and unit began functioning. Inspected unit and found pantry harness torn and wires shorting out. Need harness. ; ordrng 1 W11170612 (Harness)
We serviced a
MAYTAG DISHWASHER
Model MDBH955AWB
Near Rochester, NY 14610
Jeremy
Job Details: 04/21/2022
"Found door latch broken not allowing door to latch closed. Replaced latch assembly, unit checks good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14610
Jeremy
Job Details: 04/21/2022
"Found oil covering entire bottom of unit and cracked washplate. Ordering gearcase, cam, belt, pulley shield, motor, washplate and washplate screw.; rqstng P&A on 1 W11454734 (Gearcase) and 1 WPW10427633 (Shield), ordrng 1 W11239857 (Belt), rqstng P&A on 1 W10721967 (Cam) and 1 W10752187 (Screw) and 1 W10902814 (Washplate) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFW1
Near Fairport, NY 14450
Andres
Job Details: 04/21/2022
"Installed new main board on unit. Ran a diagnostic cycle successfully. Unit working properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fairport, NY 14450
Andres
Job Details: 04/21/2022
Customer stated unit is still leaking. Diagnosed unit but could not exactly see where it was leaking from. There are water marks running down the back panel where the dispenser housing and water valve are. Also theirs soap along with these water marks which makes me think it is coming from one of those two.; ordrng 1 W11413407 (Dispenser and valve assembly.)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Palmyra, NY 14522
Andres
Job Details: 04/21/2022
Customer stated unit was frosting up on the back wall. Diagnosed unit and found that it was having a defrost issue. Checked defrost heater which tested good. Replaced thermistor on unit and customer is to monitor.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ontario, NY 14519
James
Job Details: 04/21/2022
Door falls open. Rh hinge disconnected. Reconnected hinge and tested. Inspected unit and verified it has updated heater.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Farmington, NY 14425
Andres
Job Details: 04/21/2022
"Customer stated wheels broke off rack adjuster. Had new adjuster with me, replaced rack adjuster on unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Victor, NY 14564
Andres
Job Details: 04/21/2022
Customer states that unit is still giving him F9E1 error code for drain issue. I called whirlpool since we've replaced board and unit drains properly when in a diagnostic cycle and when cycle is cancled. Tech support advised me to turn off rinse aid incase it is causing too many suds to drain. If problem persist order drain pump W11412291. Sr 7733488140
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pittsford, NY 14534
Andres
Job Details: 04/21/2022
Customer stated unit would not turn on. Turned unit to a timed dry setting and pressed start. Unit started right away and also was heating. Could not duplicate problem. Customer is to monitor it.; dspstn on spec-tagged invntry: 1 341241 BELT and 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Webster, NY 14580
James
Job Details: 04/21/2022
Unit worked for about 2 cycles then stopped. Power to unit. Ui wont power on and elements not functioning. Replace module and ui at same time. Need model of bottom of unit when uninstalled. ; ordrng 1 WPW10396615 (Ui)
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ0
Near Williamson, NY 14589
James
Job Details: 04/21/2022
Unit would not allow cycle to be selected. Reset power now unit functions properly. Customer is to monitor if problem persists replace W10198199
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Webster, NY 14580
James
Job Details: 04/21/2022
Control knob came off. Reinstalled knob and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Churchville, NY 14428
Dave L
Job Details: 04/21/2022
Found washer would not start. Unable to access diagnostics through UI. Water remains in washer. Will need extra time to diagnose.Rescheduled customer. ; rqstng P&A on 1 W11413337 (Console) and 1 W11543997 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liverpool, NY 13090
Chuck
Job Details: 04/21/2022
Unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14613
Dave L
Job Details: 04/21/2022
Replaced outer door panel.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Webster, NY 14580
James
Job Details: 04/21/2022
Unit arcing while in use. There is a hole im liner at rr corner. Called trade care and they said it has 5 years warranty from lowes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Andres
Job Details: 04/21/2022
Customer stated unit would turn off every few weeks. Explained to customer that it is difficult to find issue when unit is running. I suggested replacing main board on unit as all the power comes from there. Customer says unit does not trip breaker all he does is unplug it then plug it back in.; ordrng 1 W10804160 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Camillus, NY 13031
Chuck
Job Details: 04/21/2022
Replaced sump and motor & heater. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Cayuga, NY 13034
Chuck
Job Details: 04/21/2022
"Replaced gearcase, cam, hub and belt. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT , used 1 W10528947 (Hub) from stock"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Rochester, NY 14617
Dave L
Job Details: 04/21/2022
Checked washer for leaks. Found that the wash sink drains into the floor. Water is coming up out of the clean out on the basement floor. Recommending g that the customer have a licensed plumber investigate this plumbing isssue
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Spencerport, NY 14559
Dave L
Job Details: 04/21/2022
"The reed switch in the latch has failed preventing the unit from completing cycles. Ordering latch. ; ordrng 1 W10810403 (Latch), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Rochester, NY 14617
Dave L
Job Details: 04/21/2022
Cam will not engage drive pulley because of excess play in the transmission. Gear case and camWill need to be replaced. Customer is going to replace the washer.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Irondequoit, NY 14617
Dave L
Job Details: 04/21/2022
"Replaced sump due to open wash motor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Rochester, NY 14623
Andres
Job Details: 04/21/2022
Customer stated unit would give her F5E3 for lid lock not unlocking. Ran a diagnostic cycle successfully. Checked lid lock as well and did not see anything wrong. Started a normal cycle on unit to see how it would respond. Unit started cycle properly and started washing. Could not get it to duplicate issue.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waterloo, NY 13165
Chuck
Job Details: 04/21/2022
"Unit had bad heater , replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Geneva, NY 14456
Chuck
Job Details: 04/21/2022
Replaced burner kit and front left electrode. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14612
Dave L
Job Details: 04/21/2022
Customer had dumped the ice bin and was not sure if the length of time to refill the bin was normal. Found full ice bin. Bucked normally takes 72 hours to fill. Unit tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Hamlin, NY 14464
Dave L
Job Details: 04/21/2022
Uninstalled dishwasher. Was able to remove dented area by hand. The customer agrees with my recommendation to not replace the entire tub for this issue. Ran unit pulled out of cabinetry to verify that the upper track seal was sealing properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11409866 TUB
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Newark, NY 14513
Chuck
Job Details: 04/21/2022
"Unit is not powering on. I inspected unit, the unit is getting proper voltage, the thermal fuse tested good and the unit is receiving voltage to the board. Console is non responsive. Ordering console W11419056 and control W11525997; ordrng 1 W11419056 (Console) and 1 W11525997 (Control)"
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Rochester, NY 14608
Andres
Job Details: 04/21/2022
"Customer stated unit would not start. Put unit into a diagnostic mode and checked lid lock, unit would not lock. Tried to also run a spin cycle but since unit is not locking it will not spin. Unit needs new lid lock.; schdld next appmnt for 4/26 TUE !"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Rochester, NY 14607
Andres
Job Details: 04/21/2022
Customer stated unit was not working correctly on sense cycle. Put unit into a diagnostic mode but could not get it to run moisture sense test. Unit was not responding to commands in diagnostic mode. When in a timed cycle unit works properly but sensing cycles do not.; ordrng 1 W11491458 (Acu) and 2 WP3387223 (Sensor)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 04/21/2022
Replaced heater in accordance with special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14623
Jeremy
Job Details: 04/21/2022
Replaced element in accordance with special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14623
Jeremy
Job Details: 04/21/2022
Discovered not enough rinse aid was being used. Left part with customer.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Hemlock, NY 14466
Jeremy
Job Details: 04/21/2022
Customer stated unit will not spin. Checked and found found F7E4 error code. Unit will not enter a full spin and noticed slight noise and slider not sliding. Ordering slider.; ordrng 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Webster, NY 14580
James
Job Details: 04/21/2022
Replaced main control and lh ff shelf. Tested icemaker in diagnostics. One year warranty on repair.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Irondequoit, NY 14609
James
Job Details: 04/21/2022
Replaced harness and power cord. Tested oven and cooktop. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Syracuse, NY 13212
Chuck
Job Details: 04/20/2022
"Unit has bad heater, replaced heating element. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heater) from stock"