Service History 39

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14619

Zach L

Job Details: 02/19/2026

Cold water inlet valve not opening fully causing error. Suspension rods also feel weak.; ordrng 1 W11256701 (Inlet valve) and 1 W10780045 (Suspension rods)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Webster, New York 14580

Andres V

Job Details: 02/19/2026

Normal cycle button wont respond all other cycles do. I did find corrosion on the UI board right where the normal button is. Vent is not sealing properly causing moisture to leak out and go right into the UI.; ordrng 1 W11649995 (Vent)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Canandaigua, New York 14424

Ben H

Job Details: 02/19/2026

"Unit has a faulty pressure sensor, drain pump continuously running. I replaced the main control board, and tested to verify unit is working properly.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSJ0WW

Near Honeoye Falls, New York 14472

Ben H

Job Details: 02/19/2026

The customer complaint was the unit does not run and water leaked at the back. I found that the hoses were hooked up incorrectly causing the leak so I corrected those and the valves no longer leak. The unit would not start a cycle and would just flash on spin. After talking with tech line and diagnosing it was recommended that I replace the lid lock; I used a lid lock I had on the truck. I tested the unit and it starts the cycle properly.; used 1 Wh44x10288 (Lid lock) from stock

We serviced a

GENERAL ELECTRIC RANGE

Model PS960YP8FS

Near Fairport, New York 14450

Andres V

Job Details: 02/19/2026

"Replaced the ACU. Tested front left burner, hot light now stays on and is working properly."

We serviced a

MONOGRAM RANGE

Model ZDP366NP3SS

Near Brighton, New York 14610

Andres V

Job Details: 02/19/2026

"Screw that holds inner door to outter one fell off, took unit apart customer had spare screw that worked I was able to tightened everything down. Door is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM03

Near Rochester, New York 14619

Zach L

Job Details: 02/19/2026

"Ice maker unable to actuate. Needs new ice maker.; ordrng 1 W11284458 (Ice maker), dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER-FLEX"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Rochester, New York 14606

DeVaughn C

Job Details: 02/18/2026

Replaced start button. Repair successful.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Webster, New York 14580

DeVaughn C

Job Details: 02/18/2026

Installed missing front panel hardware. Repair successful.

We serviced a

CROSLEY RANGE

Model XGBS400DM1BB

Near Rochester, New York 14607

Andres V

Job Details: 02/18/2026

Found Ignitor getting voltage but not glowing. Replaced Ignitor and tested unit. Bake is now lighting. ; used 1 12400035 (IGNITOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Spencerport, New York 14559

Andres V

Job Details: 02/18/2026

"Replaced the ACU. Started a normal cycle, unit is working properly."

We serviced a

GE RANGE

Model CS980ST7SS

Near Webster, New York 14580

Zach L

Job Details: 02/18/2026

Replaced control and tested. All functions working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM05

Near Williamson, New York 14589

Zach L

Job Details: 02/18/2026

"Small amount of frost at connection from cap tube to evaporator. Compressor cool to the touch and making unusual buzzing sound. Inefficient compressor, needs new compressor.; ordrng 1 W11706878 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 1 W11504420 (8x6) and 1 W11506635 (Process tube) and 1 W10805035 (Dryer) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8)"

We serviced a

MIDEA WASHER

Model S9476301

Near Newark, New York 14513

Zach L

Job Details: 02/18/2026

"Blockage in drain pump. Uninstalled drain pump and removed blockage. Reinstalled and tested, working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY5

Near Geneva, New York 14456

Zach L

Job Details: 02/18/2026

"No tears or damage to old seal. Reinstalled seal and tested, completely secure."

We serviced a

MAYTAG WASHER

Model MHW5100DC0

Near Stanley, New York 14561

Zach L

Job Details: 02/18/2026

"Bellow warped at bottom, causing leak. Replaced door bellow and tested."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SPR5RS

Near Palmyra, New York 14522

Zach L

Job Details: 02/18/2026

Drain pump not running. Replaced drain pump and tested

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near West Henrietta, New York 14586

Ben H

Job Details: 02/18/2026

I had the unit running for about an hour and it developed a full frost pattern. The system is operating properly. When I first arrived at the house I noticed the cooling was turned off and the customer was unaware that it was turned off. The unit is operating properly and the customer is to use and monitor the unit

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS2

Near Spencerport, New York 14559

Andres V

Job Details: 02/18/2026

"I replaced the drain pump, started a normal cycle watched for leaks. Unit drains, I Reccomended customer runs a full normal cycle. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near North Chili, New York 14514

Ben H

Job Details: 02/18/2026

The customer complaint is the unit doesnt fill. I found the valve would not open when receiving power so I replaced the valve and tested the unit and it works properly

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Pittsford, New York 14534

Ben H

Job Details: 02/18/2026

I replaced the leaky sump and tested the unit and its still leaking. I found the leak is coming from the pressure hose so I ordered a new hose; ordrng 1 W11419334 (Hose)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model QHE16HYPBFS

Near Rochester, New York 14619

Ben H

Job Details: 02/18/2026

The customer complaint is the unit isnt cooling. The compressor is running and is cool to the touch with high low side pressure and low high side pressure with no frost pattern. The unit has a inefficient compressor so I ordered a compressor and proper lok rings; ordrng 1 WR87X46966 (Compressor) and 2 WR87X30875 (Dryer)s and 4 WR97X10036 (8x6 lokring)s and 2 WR97X25268 (7x5 lokring)s and 2 WR97X10085 (6x1.8 lokring)s and 2 WR97X10033 (6x4 lokring)s and 2 WR98X60 (R600a)s

We serviced a

GENERAL ELECTRIC RANGE

Model PGS930YP8FS

Near Rochester, New York 14608

Ben H

Job Details: 02/18/2026

The customer complaint is the stovetop doesnt ignite. I found the ignition module was broken so I replaced it and it now works properly

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HWH2

Near Rochester, New York 14618

Ben H

Job Details: 02/18/2026

The customer complaint is the auto open button doesnt work. When I pushed the button there was no power going to the door motor. I inspected the buttons and there was no visible damage to them so I reinstalled them and tested it again and now there is power going to the motor but it keeps sending the power non stop. The power back fed to the control board burning out the relay. Per JM we are going to install a new control with no charge to the customer ; ordrng 1 W11129649 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ2

Near Hilton, New York 14468

Andres V

Job Details: 02/18/2026

Swapped out the burners and switch on the front left burner. Tested single and double burner unit is working properly.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 02/18/2026

"Replaced harness, calibrated, then tested. Unit functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14616

DeVaughn C

Job Details: 02/18/2026

Customer states unit stops mid cycle. F7E1 error code stored. Replaced actuator then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

GENERAL ELECTRIC RANGE

Model JBS86SP6SS

Near Hilton, New York 14468

Andres V

Job Details: 02/18/2026

"Replaced FL burner. Tested it out, burner is working properly."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SMN5ES

Near Palmyra, New York 14522

Zach L

Job Details: 02/18/2026

Leaking from pump motor. Needs new pump and gasket; ordrng 1 WD19X25700 (Pump motor) and 1 WD19X28199 (Sump assy)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Palmyra, New York 14522

Zach L

Job Details: 02/18/2026

Rack adjuster broken. Needs new rack adjuster; ordrng 1 W11551541 (RH adjuster) and 1 W11545795 (LH adjuster)

We serviced a

KITCHENAID DISHWASHER

Model KDFS424SPS0

Near Hilton, New York 14468

Andres V

Job Details: 02/18/2026

Started a normal cycle and listened for unusual sound. Customer said that unit humms to loud. I informed him that to me it sounds normal and nothing unusual. I let him know Pump does make a sound when running unit is not completely quiet and you will hear water hitting inner door.

We serviced a

KITCHENAID OVEN

Model KODE507ESS01

Near Fairport, New York 14450

Ben H

Job Details: 02/18/2026

The customer complaint is overheating. I tested the oven and got an average temperature of 370 when set at 350. Customer is to use and monitor the unit

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW0

Near Rochester, New York 14612

Andres V

Job Details: 02/18/2026

"Found idler pulley stuck, replaced pulley cleaned out lint as best as possible put unit back together and tested it. Unit is working properly ; used 1 279640 (Pulley) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV00

Near Rochester, New York 14616

Andres V

Job Details: 02/18/2026

Replaced the freezer door. Tested the water dispenser and ice maker fill. Unit is working properly

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Victor, New York 14564

Ben H

Job Details: 02/18/2026

I replaced the broken blower wheel and tested the unit and it works properly

We serviced a

KITCHENAID RANGE

Model KECC604BBL

Near Webster, New York 14580

Andres V

Job Details: 02/18/2026

Customer stated she heard noise when using left rear burner and now power light wont go out. I diagnosed unit found the power voltage comes from the switch. ; ordrng 1 WPW10462778 (Switch)

We serviced a

WHIRLPOOL DRYER

Model WED4850BW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 02/18/2026

Replaced door switch then tested. Repair successful.

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN3WW

Near Rochester, New York 14618

Andres V

Job Details: 02/17/2026

Replaced the motor and the nut. Tightened down the blower and tested unit. Unit no longer makes noise.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14618

Andres V

Job Details: 02/17/2026

Found broken belt caused by a broken motor pulley. I was able to take off the pulley from motor. Unit will need belt and pulley replaced. ; ordrng 1 WP8066184 (Pulley) and 1 341241 (Belt)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT670SMV1ES

Near Rochester, New York 14618

Andres V

Job Details: 02/17/2026

"Found valve ruptured and split in half. Damaged the wood floor and right below dishwasher in basement. I Took pictures of damage, contacted GE techline sent pictures. They gave me a number for customer to contact. case # 20737728; ordrng 1 WD15X27703 (Water valve)"

We serviced a

MAYTAG WASHER

Model MTW4205SW0

Near Rochester, New York 14620

Andres V

Job Details: 02/17/2026

Ran a drain and spin I heard a loud grinding noise coming from underneath unit. I replaced the cam and ran a diag cycle then started another drain and spin. Unit no longer making noise.; used 1 W10721967 (Cam) from stock

We serviced a

MIDEA WASHER

Model MLTW45M4BWW

Near Honeoye Falls, New York 14472

Ben H

Job Details: 02/17/2026

The customer complaint was the unit doesnt fill on auto cycles. I tested the unit and found it is functioning properly. I explained to the customer how the auto settings work and that they have to sense the clothes before filling with water

We serviced a

GENERAL ELECTRIC WASHER

Model GTW490ACJ8WS

Near Henrietta, New York 14467

Ben H

Job Details: 02/17/2026

I replaced the control and suspension rods and tested the unit and it works properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14623

Andres V

Job Details: 02/17/2026

Unit has power but control board not responding to commands. Unit will need control replaced. ; ordrng 1 W11603810 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near North Chili, New York 14514

DeVaughn C

Job Details: 02/17/2026

Start button non-functional. Wrong control board sent. Ordering correct parts. ; ordrng 1 W11683480 (Control) and 1 W11305293 (Console Insert)

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Pittsford, New York 14534

Ben H

Job Details: 02/17/2026

The customer complaint is noisy operation. I tested the unit thoroughly and found everything is functioning properly. The noise is normal operating noise and there is no repair required

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near East Rochester, New York 14445

Ben H

Job Details: 02/17/2026

The customer complaint was the unit was bouncing around when spinning. I tested the unit and found it was off level so I leveled the unit and tested it again and it works properly

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rochester, New York 14624

DeVaughn C

Job Details: 02/17/2026

Drain pump turning on intermittently. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

JENN AIR HOOD VENT

Model JXU9130WP1

Near Penfield, New York 14526

Ben H

Job Details: 02/17/2026

The customer complaint was the fan switch was spinning around and hard to turn on. I found the retainer nut holding the switch on had come off so I put it back on and the unit functions properly

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Spencerport, New York 14559

DeVaughn C

Job Details: 02/17/2026

"Cold water hose and inlet valve failed, causing water event. Hoses have been replaced, inlet water valve needs to be ordered. ; ordrng 1 WH13X26637 (Water Valve Assembly), used 1 8212545RP (HOSE-FILL 2PK) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BPV3DG

Near Rochester, New York 14606

DeVaughn C

Job Details: 02/17/2026

Customer reports loud noise during cycles. Unable to replicate issue at this time. Heavy oil leak present. Gearcase should be replaced. ; ordrng 1 WH03X34937 (Gearcase)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Greece, New York 14616

DeVaughn C

Job Details: 02/17/2026

Thermal fuse & heating element testing good. Unit runs but wont shut off in off position. Timer has failed and needs replacing. ; ordrng 1 W10857612 (Timer)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14611

Andres V

Job Details: 02/17/2026

Unit will not lock causing it to not spin and leaving clothes soaked; ordrng 1 W11307244 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Webster, New York 14580

Andres V

Job Details: 02/17/2026

I leveled doors had customer inspect it. They also brought to my attention that the right side door sticks out more than the freezer side. Informed her we will contact whp to see if this is by design or door needs replacing. ; O-emld tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS08

Near Rochester, New York 14609

Zach L

Job Details: 02/17/2026

"Customer was heating ceramic mug in microwave when sparking and fire occurred. Fire started underneath glass turntable. Fire broke turntable and support ring, left inside of microwave blackened, damaged inside finish. Voltage supply to microwave tested at 120v. No signs of misuse."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Farmington, New York 14425

Ben H

Job Details: 02/17/2026

The customer complaint is the unit is leaking. I tested it thoroughly and did not find any leaks. Customer is to use and monitor the unit

We serviced a

GENERAL ELECTRIC WASHER

Model GFW650SSN1WW

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 02/17/2026

"Customer reports items are coming out wet, and unit wont spin. Drain pump trap is clear. Accelerometer fault codes F63, F87 stored. Unit reached high speed spin in service mode. Accelerometer and control board firmware update installed. Customer monitor."

We serviced a

GENERAL ELECTRIC RANGE

Model RGBS400DM3WW

Near Rochester, New York 14605

Zach L

Job Details: 02/17/2026

"Ignitor switches bad, making no connection when trying to ignite. Needs new switch assembly.; ordrng 1 WB18X31208 (Ignitor switches) and 1 WB13X24323 (Spark module)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDP715SYV6FS

Near Rochester, New York 14612

Zach L

Job Details: 02/17/2026

"Lower spray arm damaged, causing large spray in incorrect direction and creating leak. Needs new lower spray arm.; ordrng 1 WD22X33499 (Lower spray arm)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3130RZ02

Near Hilton, New York 14468

Zach L

Job Details: 02/17/2026

"Replaced all high voltage components. Still same failure. Still have continuity from neutral on capacitor to ground. Contacted techline. Case#22565565 Techline advised to replace full wiring harness. Per customer request, left unit uninstalled and set in garage.; ordrng 1 W11746342 (Main harness) and 1 W11301790 (HV harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Canandaigua, New York 14424

Ben H

Job Details: 02/17/2026

The customer complaint was the unit doesnt fill with water. I tested the unit and found voltage to the valve but no water coming in. I checked the shutoff and found the water to the unit was shut off. I turned on the water and tested the unit and it works properly

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Hilton, New York 14468

Zach L

Job Details: 02/17/2026

"Sump motor seized, needs new sump; ordrng 1 W11416363 (Sump assy)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Hamlin, New York 14464

Zach L

Job Details: 02/17/2026

"Blockage in burner orifice. Removed orifice and cleared blockage. Tested, working properly."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Webster, New York 14580

Andres V

Job Details: 02/17/2026

"Replaced lid, ran a drain and spin to make sure unit is working properly."

We serviced a

GE DISHWASHER

Model GDP670SGV0BB

Near Webster, New York 14580

Andres V

Job Details: 02/17/2026

"Replaced drain pump. Tested unit while watching for leaks underneath, unit is working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 02/17/2026

"Customer reports unit is not working. Stagnant water present upon arrival. F9E1 and FAE2 error codes stored. Filled and drained unit multiple times, unable to replicate issue at this time. Customer monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Brockport, New York 14420

Zach L

Job Details: 02/17/2026

Leaking from inlet valve connection to filter line. Needs new inlet valve and filter inlet line.; ordrng 1 W11766865 (Inlet valve) and 1 W11766862 (Filter inlet line)

We serviced a

GE RANGE

Model PHP7036DT1BB

Near Pittsford, New York 14534

Ben H

Job Details: 02/16/2026

case number 20622189 the induction cooktop shuts off after 5 seconds of use. There is multiple error codes for communication error. After conferring with techline they recommended we replace both induction assemblys and the ui; ordrng 1 WB27X50468 (Induction assy) and 1 WB27X50567 (Ui) and 1 WB27X44889 (Induction assy)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Pittsford, New York 14534

Ben H

Job Details: 02/16/2026

The customer complaint is the unit doesnt power on. I tested voltage coming into the unit and found 120v from hot to ground and 120v from neutral to ground. From hot to neutral I found 0.8v. The customer has a power issue at the house and I recommended they contact the electric company

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSV3WS

Near Fairport, New York 14450

Ben H

Job Details: 02/16/2026

I replaced the leaking Gearcase and suspension rods and tested the unit and it runs with no leaks. I found the belt is slipping so I ordered a new belt; schdld next appmnt for 2/20 FRI AM

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, New York 14450

Ben H

Job Details: 02/16/2026

The unit had correct voltage but would not power on. I replaced the control and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Victor, New York 14564

Ben H

Job Details: 02/16/2026

I went to replace the door and found the new one was dented ; ordrng 1 W11768649 (Door)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Canandaigua, New York 14424

Ben H

Job Details: 02/16/2026

The customer complaint is the unit doesnt work. I found power going up to the board but it would not activate. I replaced the board and tested the unit and it works properly

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GPD6507SYVOFS

Near Canandaigua, New York 14424

Ben H

Job Details: 02/16/2026

The ccustomer complaint is the lower spray arm was melted. The customer supplied a lower spray arm that was a genuine part so I put it on and documented the damage done to the spray arm for the warranty company

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, New York 14606

DeVaughn C

Job Details: 02/16/2026

"Customer reports unit only dispenses hot water. F0E2 error code stored. Discovered hot water line was leaking, and water lines were reversed. Swapped hoses, secured connections, then tested in quick wash. Repair successful."

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near Hilton, New York 14468

DeVaughn C

Job Details: 02/16/2026

Customer reports unit displays water inlet error in normal regular. F8E1 error code stored. Unit completed diagnostic cycle with no issues. Control board should be replaced. ; ordrng 1 W11747034 (Control Board)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV1FS

Near Spencerport, New York 14559

DeVaughn C

Job Details: 02/16/2026

"Top rack was out of adjustment, preventing tracks from retracting properly. Readjusted sliders then tested. Repair successful."

We serviced a

GENERAL ELECTRIC WASHER

Model HTW265ASW0WW

Near Rochester, New York 14617

Andres V

Job Details: 02/16/2026

Customer states unit will stop and spin lights blink. I informed her thats the unit going out of balance told her she should open lid re arrange clothes and continue cycle. I ran three wet towels on a drain and spin. Unit worked properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Rochester, New York 14617

Andres V

Job Details: 02/16/2026

Diagnostic cycle works correctly but Drain and spin setting not working itll fill continuously and wont spin. I checked the extra rinse light was not on unit is locking. ; ordrng 1 W11742939 (ACU) and 1 W11627516 (UI encoder)

We serviced a

GENERAL ELECTRIC RANGE

Model GRS500PV1SS

Near Rochester, New York 14604

Zach L

Job Details: 02/16/2026

Replaced cooling fan and tested. No excess noise from new fan

We serviced a

WHIRLPOOL DRYER

Model WED4850BW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 02/16/2026

Unit would not start. Discovered failed door switch. Door ; ordrng 1 WP3406107 (Door Switch)

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14606

Zach L

Job Details: 02/16/2026

"Blower fan came loose from motor. Secured blower fan and tested, unit working properly."

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rochester, New York 14624

DeVaughn C

Job Details: 02/16/2026

New part damaged and non functional. Reordering. ; ordrng 1 W11413566 (Console)

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Rush, New York 14543

DeVaughn C

Job Details: 02/16/2026

Customer reports unit goes from sensing to done. No error codes stored. Basket speed sensor could be failing intermittently. Replaced actuator then tested. Repair completed. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Henrietta, New York 14467

DeVaughn C

Job Details: 02/16/2026

Customer reports unit does not dry properly. Discovered blockage in blower wheel housing. Removed blockage then tested. Repair successful.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14616

Andres V

Job Details: 02/16/2026

Unit had pressure fault error code. I replaced the ACU and ran a diag cycle. Unit is working properly now.; used 1 W11603810 (ACU) from stock

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT225SGLWW

Near Rochester, New York 14611

Zach L

Job Details: 02/16/2026

No answer at door. Called customer. Customer cancelled appointment.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS3

Near Rochester, New York 14618

Zach L

Job Details: 02/16/2026

"F8E4 water in drip pan. Found unit leaking from door seal. Replaced door seal and tested, no further leaks.; used 1 W11483553 (Door seal) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2670XEM7

Near Rochester, New York 14612

Andres V

Job Details: 02/16/2026

I replaced the evaporator fan motor which also included the defrost bi metal and the temp sensor. Unit is working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Hilton, New York 14468

Andres V

Job Details: 02/16/2026

Found the fresh food evaporator frozen over causing cooling issues. Unit will need evaporator defrosted and new defrost sensor installed. I did check freezer temp found it at -1 and fresh food around 37.; ordrng 1 W11087438 (Evap fan with defrost sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS06

Near Rochester, New York 14618

Zach L

Job Details: 02/16/2026

Replaced control and tested. Unit working properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GTX38EASW0WS

Near Rochester, New York 14625

Zach L

Job Details: 02/16/2026

"Replaced thermostats and tested. Start button not actuating switch. Able to start intermittently. Needs new start button and switch.; ordrng 1 WE04X24719 (Button) and 1 WE4M416 (Start switch), dspstn on spec-tagged invntry: 1 WE04X25194 THERMOSTAT"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Fairport, New York 14450

Zach L

Job Details: 02/16/2026

"Roller deformed and causing thumping sound. Replaced rollers, idler pulley, and belt included with repair kit.; used 1 4392067 (REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Webster, New York 14580

Andres V

Job Details: 02/16/2026

"I checked the heat temp on a timed dry found it getting to 135 and cycling properly. Also checked the moisture sensor. I then went outside to check airflow outside while unit was running, I felt very little air coming out. I took off the vent and checked inside found an obstruction I cleared it and reinstalled vent. Unit is working properly."

We serviced a

GENERAL ELECTRIC RANGE

Model JD630ST3SS

Near Webster, New York 14580

Andres V

Job Details: 02/16/2026

"Tested the timer I could not get it to duplicate issue, we tested it multiple times and it is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05C

Near Rochester, New York 14609

Zach L

Job Details: 02/16/2026

Replaced ice maker and tested. Unit ran test harvest and filled successfully.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF550PSR7SS

Near Webster, New York 14580

Andres V

Job Details: 02/16/2026

"Unit does have anti tip brackets installed correctly racks are working ok, customer pointed out that unit did not come with insulation and wants one installed. ; ordrng 1 WD30X28658 (Insulation)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNBFS

Near Rochester, New York 14615

Zach L

Job Details: 02/13/2026

Replaced ice maker and tested

We serviced a

AMANA REFRIGERATOR

Model BX21TL

Near Rochester, New York 14619

Zach L

Job Details: 02/13/2026

"Unit unable to defrost. Found disconnected wire on defrost heater. Reconnected and ran defrost cycle, working properly. Cleared all frost and ice from coils."

We serviced a

GENERAL ELECTRIC DRYER

Model GTX33EASK1WW

Near Rochester, New York 14620

Zach L

Job Details: 02/13/2026

Start button cracked and not actuating start switch. Needs new start button.; ordrng 1 WE04X24719 (Start button) and 1 WE4M416 (Start switch)