Service History 39 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near West Henrietta, NY 14586

Jeremy

Job Details: 08/22/2023

Washer shaking excessively even when empty. Found that suspension is faulty. Ordering suspension.; ordrng 1 W11400156 (SUSPENSION)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/22/2023

Replaced upper rack rollers and missing tub nuts for leaking. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pittsford, NY 14534

Jeremy

Job Details: 08/22/2023

"Replaced gearcase and slider for leaking oil and excessive noise. Calibrated and tested unit, tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LV2

Near Fairport, NY 14450

Jeremy

Job Details: 08/22/2023

Customer complaint broiler not working. Found that customer is leaving door open after turning on broil causing it to shut off. Explained that door needs to be left closed. Unit operating as expected.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Farmington, NY 14425

Jeremy

Job Details: 08/22/2023

"Replaced all ordered parts for excessive noise. Calibrated and tested, tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/22/2023

"Unit has been damaged from flooding. Entire base and all components and pipes are completely caked in mud, see attached photos. Motor is completely seized, wiring is damaged, mud is inside blower."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/22/2023

"Unit not cooling both sections. Freezer is 40 degrees and fresh food is room temperature. Ran test 40, three way valve moves but compressor never turns on. All fans operate in diagnostics. Sealed system problem, ordering sealed system.; ordrng 1 W11565768 (Evaporator) and 2 W11506620 (8NK AL)s and 1 W11578031 (Compressor) and 1 W11504431 (7/5) and 1 W11504415 (8.5/8) and 1 W11506621 (6NK) and 1 W11506635 (Charging tube) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11506623 (5NK) and 1 W11567406 (Fresh food evap) and 1 W11504450 (4/1.8) and 1 W11506619 (8NK) and 1 W11567409 (Orion Board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Webster, NY 14580

James

Job Details: 08/22/2023

5 year warranty sealed system. Compressor locked. Need compressor and drier. ; ordrng 1 W11635510 (Compressor) and 1 W11504448 (5*1.8) and 1 W11506620 (8*8) and 1 W11504433 (6*4) and 1 W11504415 (8.5) and 1 W11504431 (5*7) and 2 W11506623 (5mm)s and 1 Lokprep and 1 W11109499 (Drier)

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Webster, NY 14580

James

Job Details: 08/22/2023

Called techline sr7737147572. They said to check venting and drum seals. Ran steam refresh and water leaking out of cabinet after 15 minutes. Removed water to dryer. Need drum. Customer is to monitor. ; ordrng 1 W10899578 (Drum)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14612

James

Job Details: 08/22/2023

Replaced panel and tested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Rochester, NY 14613

Andres V

Job Details: 08/22/2023

I was going to replace the gasket but I was able to get new one to sit in crevice and new one was smushed together and would leave gaps on unit.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14626

Dave L

Job Details: 08/22/2023

Customer is experiencing an intermittent leak and longer than normal spin cycle. Found small leak at the hot water supply valve packing at the customers utility sink. Also found a significant amount of suds present in the wash while testing. The suds will cause the washer to drain longer than normal and will need to be cleaned by running at least two clean washer cycles. Checked unit for visible signs of leaks elsewhere. Removed and reseated bellow . Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Rochester, NY 14616

Dave L

Job Details: 08/22/2023

Freezer light operates intermittently. Found spade on switch bent over in connector. Reseated switch. Tested with bulb tests ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ05

Near Rochester, NY 14621

Andres V

Job Details: 08/22/2023

"Installed new air tower, diffuser and thermistor. Customer is to monitor temp."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14617

Dave L

Job Details: 08/22/2023

Removed clog from drain pump assembly. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Irondequoit, NY 14622

Andres V

Job Details: 08/22/2023

Found gap on bottom left side of fresh food door. Used heat gun to help gasket seal better.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Geneseo, NY 14454

Jeremy

Job Details: 08/22/2023

"Ran 2 complete diagnostic cycles, GFCI did not trip. Unit shares an outlet with garbage disposal which has an external switch plugged into it, see photos. Dishwasher is operating as expected. Advised customer to have outlet replaced to eliminate that as a possibility."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14609

Andres V

Job Details: 08/22/2023

Installed new damper assembly. Informed customer to wait 48 hrs before putting her medicine back in just to make sure temps are not dropping

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRBB

Near Webster, NY 14580

James

Job Details: 08/22/2023

"Replaced compressor parts and repaired condenser. Pressure tested to 150psi. unit began cooling after repair. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 1 WR97X10021 COUPLER 1 WR97X10033 COUPLER , and 1 WR97X25268 COUPLER"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Spencerport, NY 14559

Dave L

Job Details: 08/17/2023

Replaced front panel due to dent. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

James

Job Details: 08/17/2023

Door not sealing due to screws backing out of rails. Installed loktite to screws and tightened them. Door closes properly.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14621

James

Job Details: 08/17/2023

Control shuts off when lid locks. Complaint of water on floor after cycle. Reseated connections on control and tightened water lines. Calibrated and tested. Found no leaks. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Fairport, NY 14450

Andres V

Job Details: 08/17/2023

"Replaced back left light with new updated light that caused other lights to go. Ordering new style to prevent lights from going out again. Water valve has a hairline crack causing leak. ; ordrng 1 W11601310 (Module) and 1 W10865826 (Water valve) and 1 WPW10577369 (Back cover), used 1 W11601310 (Module) from stock"

We serviced a

MAYTAG COOKTOP

Model MER8800FZ5

Near Farmington, NY 14425

Jeremy

Job Details: 08/17/2023

Customer concerned about mark on cooktop. Found that it was burned on food. Showed customer how to remove burned on food from cooktop and explained how to clean and polish cooktop.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Pittsford, NY 14534

Jeremy

Job Details: 08/17/2023

"Unit is not draining correctly due to the way drain is run, causing cycles to not complete. Drain hose goes down below the floor and is coupled to a black rubber hose with half inch copper tubing that goes back up through floor into cabinet where it connects to garbage disposal, see attached photos. Covered installation requirements with customer using printed instruction manual. Installation needs to be corrected for unit to operate properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Syracuse, NY 13204

Chuck G

Job Details: 08/17/2023

"Customer stated that unit is not cooling. After inspecting unit i found a pitched wire at the door going to UI that was making the UI inoperable, (found no breaks in the wire) i removed hinge then re-ran wire correctly. UI started to work. Compressor drawing .85 amps, discharge line warm, evaporator has a frost pattern. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Hilton, NY 14468

Dave L

Job Details: 08/17/2023

Ordered parts needed to complete repair. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W10902814 (Wash plate)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14621

James

Job Details: 08/17/2023

"Unit stuck on sensing then cycle ends. No errors. Unit not agitating. Replaced capacitor and actuator. Calibrated and tested. Left valve. ; used 1 Wpw10006355 (Actuator), and 1 W11428524 (Capacitor) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Penfield, NY 14526

Andres V

Job Details: 08/17/2023

Installed new gasket. Tested unit on a normal cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Syracuse, NY 13210

Chuck G

Job Details: 08/17/2023

Customer stated that ice tastes like metal. I did verify the issue and after inspecting the unit i found that the cause is the metal braided supply line going to the unit is the cause. I suggested to the customer to have the supply line replaced with a plastic or copper water line. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Syracuse, NY 13206

Chuck G

Job Details: 08/17/2023

Upon entering the home the customer informed that she has an extended warranty through Lowes. I explained to her that she has to contact the warranty company so the call gets dispatched correctly.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Syracuse, NY 13208

Chuck G

Job Details: 08/17/2023

"Unit displaying an error code. Error codes F7E1-tach missing and F7E7-motor unable to reach target RPM. After inspecting unit i found that the belt had slipped off the pulley because of debris that somehow got into the belt guard. Removed debris, reinstalled belt. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Salina, NY 13088

Chuck G

Job Details: 08/17/2023

Customer is concerned about the unit having condensation on the exterior left side and top front. After inspecting the unit i discovered that the gaskets tested good. Condensation is due to the unit being in a humid basement. I explained to the customer that is would be considered normal due to the environment that its in. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Salina, NY 13088

Chuck G

Job Details: 08/17/2023

"Customer stated that top crisper bin wont slide, water is freezing on the top shelf and ice randomly drops onto the floor. After inspecting unit i found crisper drawer, pan holder, and air diffuser all tested bad. Crisper W11162443, pan holder W11368751, air diffuser W11645127; ordrng 1 W11162443 (Pan crisper) and 1 W11368751 (Pan holder) and 1 W11645127 (Air diffuser)"

We serviced a

MAYTAG OVEN

Model MER8800FZ0

Near Clay, NY 13090

Chuck G

Job Details: 08/17/2023

Customer stated that they heard a pop while running a bake cycle. Temp sensor tested good. Bake element and control tested bad. Quoted customer for the repair but they declined the repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Rochester, NY 14607

Andres V

Job Details: 08/17/2023

Installed new heating element and spray arm. Tested unit out unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFM2

Near Irondequoit, NY 14617

James

Job Details: 08/17/2023

Unit not heating. F7E1 error. Cleared errors and tested. Heater functions in diagnostics. Customer is to monitor.

We serviced a

KITCHENAID OVEN

Model KODE500EBS00

Near Syracuse, NY 13212

Chuck G

Job Details: 08/17/2023

Replaced lower oven thermostat. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near West Henrietta, NY 14586

Dave F

Job Details: 08/17/2023

Tenant needed to reschedule. Apartment complex owns the unit ; dspstn on spec-tagged invntry: 1 WP3389441 CATCH

We serviced a

WHIRLPOOL DISHWASHER

Model 665.15829000

Near Lima, NY 14485

Jeremy

Job Details: 08/17/2023

Customer complaint unit is leaking. Ran unit and was unable to see any leaking. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Rochester, NY 14621

Dave F

Job Details: 08/17/2023

Asked customer said no parts were sent. Found defrost drain frozen . Defrosted and installed wire to go in drain . Unit tested good

We serviced a

GE REFRIGERATOR

Model GNE25JYKHFFSY

Near Webster, NY 14580

James

Job Details: 08/17/2023

Mullion dripping onto gasket. Found jumper wire disconnected in top of door. Reconnected and verified power to mullion.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lima, NY 14485

Jeremy

Job Details: 08/17/2023

"Unit not draining. Found loose wire connection on pump. Repaired wiring, unit tested good."

We serviced a

KENMORE REFRIGERATOR

Model 253.60502614

Near Rochester, NY 14610

Andres V

Job Details: 08/17/2023

Customer wants to wait on repair because unit started working properly and he does not want to change a part if not needed. He will be monitoring unit for the next week and let us know if Temperatures fluctuate. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Henrietta, NY 14467

Andres V

Job Details: 08/17/2023

"Customer stated unit was leaving a fish smell on dishes and also had clip fall off bottom rack. I suggested running an afresh tablet, she is using cascade pods and finish jet dry. Also suggested running hot water before starting a load. I put clip back on the bottom rack."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Hamlin, NY 14464

Dave L

Job Details: 08/17/2023

"Replaced valves, hose, bellow and dispenser housing due to leak. Tested ok; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Hilton, NY 14468

Dave L

Job Details: 08/17/2023

Hub is stripped and no longer engaged with transmission. Wash-plate is seized to shaft. This is a good indication that the Gearcase spline is corroded and will not coupleTo a new hub. Customer declined to repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Bloomfield, NY 14469

Jeremy

Job Details: 08/17/2023

Door gasket will not stay seated in door. Ordering fresh food door.; ordrng 1 LW10636410 (Door)

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Victor, NY 14564

Jeremy

Job Details: 08/17/2023

"Customer complaint unit only filling with hot water. Found that hot water was connected to cold water on washer. Reversed hose connections, unit checks good.; dspstn on spec-tagged invntry: 1 W11165546 VALVE"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Victor, NY 14564

Jeremy

Job Details: 08/17/2023

"Unit leaking into drip tray from brass elbow water adapter. Tightened fitting, unit no longer dripping. Ran diagnostic cycle, completed without error."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Pittsford, NY 14534

Andres V

Job Details: 08/17/2023

Installed new sump and pump. Tested unit and watched for leaks. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Webster, NY 14580

James

Job Details: 08/17/2023

Replaced water line. Found mullion sweating. Disconnected condenser fan and waited 15 minutes. Lh side of mullion for about 2 feet is cold. Called techline sr7737119722. Unit non repairable

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Rochester, NY 14612

Dave L

Job Details: 08/17/2023

Console is shorted causing the cancel button switch to activate drain sequence over and over. Float is clear. Display is unreadable. Ordering console. And UI; rqstng P&A on 1 W11413965 (Console) and 1 W11414079 (ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairport, NY 14450

Andres V

Job Details: 08/17/2023

Unit will not wash because recirculating pump is not working. Unit needs new sump and pump; ordrng 1 W11665769 (Pump and sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rochester, NY 14616

Dave L

Job Details: 08/17/2023

Customer concerned with ice production. As a test they had emptied the ice bin the night before. When I arrived the bin was about half full. This is consistent with the 72 hour time frame it takes to achieve a full bin. Testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Fairport, NY 14450

Andres V

Job Details: 08/17/2023

"Gasket on the mullium is tore causing warm air to enter unit, also gaskets on both doors are torn.; ordrng 1 W11455378 (Mullium) and 2 W11456682 (Gasket)s"

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Webster, NY 14580

James

Job Details: 08/17/2023

Appointment set up for cooktop not oven. Need dispatch. F47 error.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Rochester, NY 14617

Dave L

Job Details: 08/17/2023

Freezer door is misshaped at bottom leaving a sizable air gap into the freezer compartment. Door will need to be replaced before unit can be put back into use. ; ordrng 1 W11435329 (Freezer door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Webster, NY 14580

James

Job Details: 08/17/2023

Not washing not dropping soap pods. 4-3 7-1 errors. Wash motor and heater. Ran Diagnostics cycle successfully. Door not able to close properly. Adjusted feet and installed bracket on top of unit. Unit functions properly.

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRBB

Near Webster, NY 14580

James

Job Details: 08/17/2023

Compressor making noises and not cooling. Oil leaking from solder joint to condenser. Need compressor and lin repaired. ; ordrng 1 WR87X31765 (Compressor) and 2 WR97X10034 (5*6)s and 1 WR97X10021 (8mm) and 1 WR97X10036 (8*6) and 1 WR97X10033 (6*4) and 2 WR97X10031 (6*6)s and 1 WR97X10032 (6*2) and 1 WR97X25268 (5*7) and 1 WR98X45 (R600)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Manchester, NY 14504

Jeremy

Job Details: 08/17/2023

"Replaced slides, switch, fan motor for moisture build up and door not closing properly. Unit checks good."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14626

Dave L

Job Details: 08/17/2023

Replaced broken drive belt. Venting is restricted and was disconnected when I arrived. Recommending venting be replaced before unit is put into use. Dryer tested ok ; used 1 341241 (Belt) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model GZ25FSRXYY1

Near East Rochester, NY 14445

Andres V

Job Details: 08/17/2023

Drain plug was clogged causing water to pool in freezer. Cleared all ice and drain plug. Unit is draining water now and working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Canandaigua, NY 14424

Jeremy

Job Details: 08/17/2023

Drain frozen and evap frosted up again. Thermistor was not secured properly and was not making contact with evaporator. Properly secured thermistor. Cleared drain and defrosted evaporator. Cleared drain tube in rear. Used Perma gum to seal around evaporator cover. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Rochester, NY 14613

Dave F

Job Details: 08/17/2023

Unit keeps turning on and off . Unplugged everything but the UI from the main board and it still is rebooting. Water valve makes noise every time it reboots. Ordering control and UI . May find other issues that could have caused problem. Need to tested everything after replacement ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Fairport, NY 14450

Andres V

Job Details: 08/17/2023

Installed new control board and tested unit. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Rochester, NY 14624

Dave L

Job Details: 08/17/2023

Unit will not produce ice. Manually filled ice maker in diagnostics. Unit displays lost position error and will not cycle. Ordering ice maker ; ordrng 1 W11658802 (Ice maker)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ2

Near Webster, NY 14580

James

Job Details: 08/17/2023

Replaced door glass and inspected.

We serviced a

GE DRYER

Model PTD60EBSR0WS

Near Rochester, NY 14624

Dave L

Job Details: 08/17/2023

Unit will not heat due to an open connection at the heater. Ordering heater assembly and high limit. Left unit unplugged. ; ordrng 1 WE11X21156 (Heater) and 1 WE04X30381 (High limit)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, NY 14621

James

Job Details: 08/16/2023

"Compressor locked. Pulling 8amps 19ohms, 6ohm, 13ohms across winding. Checked for leaks. Called techline. Sr7737109340. They said that voltage drop can cause compressor failure and to order part from Plainfield. ; ordrng 2 BPV31 (Piercing valve)s and 1 W11582579 (Compressor) and 1 W11504431 (5*7) and 1 W11506635 (Access) and 1 W11504416 (8.5*6) and 1 W11504415 (8.5*8)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Irondequoit, NY 14609

James

Job Details: 08/16/2023

R600 sealed system. Compressor is locked. Need compressor and leak test. ; ordrng 1 W11574734 (Compressor) and 2 W11504445 (5*4)s and 2 W11506621 (6mm)s and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 2 W11504436 (6*1.8)s and 2 W11504433 (6*4)s and 1 W11598434 (Evap) and 1 R600can and 1 W11506635 (Access)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, NY 14612

Dave L

Job Details: 08/16/2023

"Replaced tubes , shimmed , and libricated filter housing due to drips from dispenser. Drips stopped afterwards."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Rochester, NY 14626

Dave L

Job Details: 08/16/2023

Condensation on mullion remains. Yoder loop is not making footContact at center of freezer mullion. Disconnected condenser fan to heat mullion. Corners improved but center still cold. Documented again with techline. Up for lead review

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRE00

Near Churchville, NY 14428

Dave L

Job Details: 08/16/2023

Replaced ice maker due to stripped motor gear. New unit cycled and filled. Customer to monitor after 24 hours. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV1

Near Rochester, NY 14624

Dave L

Job Details: 08/16/2023

"Door panel has damage to vent re ordering door. ; ordrng 1 W11462451 (Panel), dspstn on spec-tagged invntry: 1 W11660284 CONSOLE and 1 W11409866 TUB"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Jordan, NY 13080

Chuck G

Job Details: 08/16/2023

"Customer stated that unit is not heating. After inspecting the unit the igniter is getting voltage and igniting but gas is not turning on. Gas ball valve tested good. Ordering Ignitor 279311, LP conversation kit W11581316, coil WPW10328463, radiant sensor WP338906 and gas valve W11646258; ordrng 1 W11581316 (Lp conversation) and 1 279311 (Igniter) and 1 WPW10328463 (Coil) and 1 W11646258 (Gas valve) and 1 WP338906 (Radiant sensor)"

We serviced a

MAYTAG DRYER

Model MGD5500FW1

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/16/2023

Replaced inner door for sagging and not closing. Unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Auburn, NY 13021

Chuck G

Job Details: 08/16/2023

"Customer stated that right FF door gasket is torn. Verified issue. Replaced door gasket, applied heat to form. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Auburn, NY 13021

Chuck G

Job Details: 08/16/2023

Customer stated that unit is collecting condensation on the freezer door gasket. I inspected gaskets and gaskets tested good. I applied heat to all gaskets to reform and dried all condensation from the top of freezer door gasket. Unit tested good

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ00

Near Auburn, NY 13021

Chuck G

Job Details: 08/16/2023

LED modules are not working. Verified issue. Upon inspection i discovered that the back left module in FF compartment tested bad. Replaced module per SP W11460554. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Sodus, NY 14551

Andres V

Job Details: 08/16/2023

Found a large ball of lint in exhaust pipe causing bad airflow. Took out lint so air flows better to the outside.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Rochester, NY 14622

James

Job Details: 08/16/2023

Unit leaking underneath dishwasher. Found no leaks. Uninstalled dishwasher and tested. Found water leaking from hot water pipe to sink. Spray hose leaking as well. Need a plumber. Dishwasher functions properly.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7HB04

Near Victor, NY 14564

Jeremy

Job Details: 08/16/2023

"Replaced magnetron and control, new inverter broken. Ordering inverter.; ordrng 1 W11325604 (Inverter)"

We serviced a

JENN AIR RANGE

Model JGR8890ADP

Near Rochester, NY 14618

Jeremy

Job Details: 08/16/2023

"Upper oven not heating. Found weak bake ignitor. Replaced ignitor, unit tested good.; used 1 12400035 (IGNITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Williamson, NY 14589

Andres V

Job Details: 08/16/2023

Customer has a dent on the freezer door. ; ordrng 1 LW11026355 (Frzr door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Rochester, NY 14625

Andres V

Job Details: 08/16/2023

Unit is draining into a very small drain pipe underneath unit that has a corner and not letting water flow through properly causing it to back up. Reccomended customer redirects drain hose to garbage disposal.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Penfield, NY 14526

Andres V

Job Details: 08/16/2023

Ice maker can't find home position. Checked for any obstructions but did not see any. Tried to cycle it but could not find home position. Ordering new ice maker. ; ordrng 1 W11658802 (Ice maker)

We serviced a

RAM VAN

Model PROMASTER CITY

Near Rochester, NY 14618

Andres V

Job Details: 08/16/2023

"Inspection doesn't expire till december, registration expires this month."

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAS4

Near Rochester, NY 14607

Jeremy

Job Details: 08/16/2023

"Start and cancel buttons do not work. Tried reseating connectors on control and console, no change. Ordering console.; ordrng 1 WPW10475774 (Console) and 1 Sh15 (Shipping)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14612

Andres V

Job Details: 08/14/2023

Unit did not transfer software to new UI which cause it to not have software to run. Old part is not available to be put back on. Whirlpool has deemed this unit unrepairable. SR 7737088789

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB1

Near Hilton, NY 14468

Dave L

Job Details: 08/14/2023

Found water in drip pan. Tightness water supply connections and re molded door seal. Ran diagnostics and quick cycle to monitor. Testes ok.

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Honeoye, NY 14471

Jeremy

Job Details: 08/14/2023

"Replaced timer for not advancing, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Rochester, NY 14606

Andres V

Job Details: 08/14/2023

Replaced the tub ring per service pointer. Unit no longer splashing water on floor.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Rochester, NY 14625

James

Job Details: 08/14/2023

"Rental unit. Need to verify proof of warranty with owner. Unit randomly turns fan on and cant turn off. Turn table makes grinding noise during cycle. Need control, panel, and motor. ; ordrng 1 W11552018 (Control) and 1 W10642989 (Turn motor) and 1 W11175576 (Panel)"

We serviced a

MAYTAG COOKTOP

Model MET8720DS00

Near Penfield, NY 14526

James

Job Details: 08/14/2023

Replaced cooktop and inspected. Front left is pitting. Coating is defective. Reorder glass. ; ordrng 1 W10719620 (Cooktop)

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ00

Near Lima, NY 14485

Jeremy

Job Details: 08/14/2023

Upper oven not heating and giving door latch and UI error code. Found pinched wires between fan housing and air deflector. No broken wires noticed. Unable to activate any components in diagnostics.; ordrng 1 W11347847 (Door latch) and 1 W11594182 (Harness) and 1 W11594228 (Console) and 1 W11594418 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Penfield, NY 14526

James

Job Details: 08/14/2023

Door doesn't self close and moisture builds on gasket. Damper getting stuck and making loud noises. Need rails and damper. ; ordrng 1 WPW10479155 (Damper) and 1 W11668671 (Bracket lh) and 1 W11668671 (Bracket rh)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Ontario, NY 14519

James

Job Details: 08/14/2023

S16360 labor only. Thermistor loose on coil. Replaced fan harness and secured thermistor. Cleaned drain tube. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Vernon, NY 13476

Chuck G

Job Details: 08/14/2023

Fresh food temp 37.2 and freezer temp 1.3. Replaced control. Compressor drawing 1.2 Amps. Evaporator has a full frost pattern. I asked customer to monitor and to call if issue persists. Unit tested good Called techline SR#7737086348

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Webster, NY 14580

James

Job Details: 08/14/2023

Icemaker not filling. Found fill tube frozen. Defrosted fill tube and cycled valve. Valve not allowing water through. ; ordrng 1 WPW10498976 (Valve) and 1 SH