We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HB04
Near Victor, NY 14564
Jeremy
Job Details: 08/16/2023
"Replaced magnetron and control, new inverter broken. Ordering inverter.; ordrng 1 W11325604 (Inverter)"
We serviced a
JENN AIR RANGE
Model JGR8890ADP
Near Rochester, NY 14618
Jeremy
Job Details: 08/16/2023
"Upper oven not heating. Found weak bake ignitor. Replaced ignitor, unit tested good.; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Williamson, NY 14589
Andres V
Job Details: 08/16/2023
Customer has a dent on the freezer door. ; ordrng 1 LW11026355 (Frzr door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14625
Andres V
Job Details: 08/16/2023
Unit is draining into a very small drain pipe underneath unit that has a corner and not letting water flow through properly causing it to back up. Reccomended customer redirects drain hose to garbage disposal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Penfield, NY 14526
Andres V
Job Details: 08/16/2023
Ice maker can't find home position. Checked for any obstructions but did not see any. Tried to cycle it but could not find home position. Ordering new ice maker. ; ordrng 1 W11658802 (Ice maker)
We serviced a
RAM VAN
Model PROMASTER CITY
Near Rochester, NY 14618
Andres V
Job Details: 08/16/2023
"Inspection doesn't expire till december, registration expires this month."
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS4
Near Rochester, NY 14607
Jeremy
Job Details: 08/16/2023
"Start and cancel buttons do not work. Tried reseating connectors on control and console, no change. Ordering console.; ordrng 1 WPW10475774 (Console) and 1 Sh15 (Shipping)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14612
Andres V
Job Details: 08/14/2023
Unit did not transfer software to new UI which cause it to not have software to run. Old part is not available to be put back on. Whirlpool has deemed this unit unrepairable. SR 7737088789
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Hilton, NY 14468
Dave L
Job Details: 08/14/2023
Found water in drip pan. Tightness water supply connections and re molded door seal. Ran diagnostics and quick cycle to monitor. Testes ok.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Honeoye, NY 14471
Jeremy
Job Details: 08/14/2023
"Replaced timer for not advancing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rochester, NY 14606
Andres V
Job Details: 08/14/2023
Replaced the tub ring per service pointer. Unit no longer splashing water on floor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Rochester, NY 14625
James
Job Details: 08/14/2023
"Rental unit. Need to verify proof of warranty with owner. Unit randomly turns fan on and cant turn off. Turn table makes grinding noise during cycle. Need control, panel, and motor. ; ordrng 1 W11552018 (Control) and 1 W10642989 (Turn motor) and 1 W11175576 (Panel)"
We serviced a
MAYTAG COOKTOP
Model MET8720DS00
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Replaced cooktop and inspected. Front left is pitting. Coating is defective. Reorder glass. ; ordrng 1 W10719620 (Cooktop)
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ00
Near Lima, NY 14485
Jeremy
Job Details: 08/14/2023
Upper oven not heating and giving door latch and UI error code. Found pinched wires between fan housing and air deflector. No broken wires noticed. Unable to activate any components in diagnostics.; ordrng 1 W11347847 (Door latch) and 1 W11594182 (Harness) and 1 W11594228 (Console) and 1 W11594418 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Door doesn't self close and moisture builds on gasket. Damper getting stuck and making loud noises. Need rails and damper. ; ordrng 1 WPW10479155 (Damper) and 1 W11668671 (Bracket lh) and 1 W11668671 (Bracket rh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ontario, NY 14519
James
Job Details: 08/14/2023
S16360 labor only. Thermistor loose on coil. Replaced fan harness and secured thermistor. Cleaned drain tube. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Vernon, NY 13476
Chuck G
Job Details: 08/14/2023
Fresh food temp 37.2 and freezer temp 1.3. Replaced control. Compressor drawing 1.2 Amps. Evaporator has a full frost pattern. I asked customer to monitor and to call if issue persists. Unit tested good Called techline SR#7737086348
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Webster, NY 14580
James
Job Details: 08/14/2023
Icemaker not filling. Found fill tube frozen. Defrosted fill tube and cycled valve. Valve not allowing water through. ; ordrng 1 WPW10498976 (Valve) and 1 SH
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Ui non responsive. Disconnected power to control and plugged in. Unit passed diagnostics cycle. If problem persists replace W11612324
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14606
Andres V
Job Details: 08/14/2023
"Replaced the dispenser because gasket fell off and could not put back on, right side of top rack is also broken and needs replacing. ; ordrng 1 W10712395 (Rack adjuster), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14624
Andres V
Job Details: 08/14/2023
"Fresh food section temp was 45 degrees and freezer was 1 degrees, unit had only been plugged in for a few hours. While I was in home I did not hear unit make noise customer was talking about but she did have a recording. Noise sounded like start device trying to start compressor but could not. Reccomended new capacitor and start device. ; ordrng 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14624
Andres V
Job Details: 08/14/2023
Unit was clogged at drain pump and would not let unit drain. I cleared out drain pump and tested unit. Unit now drains properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Churchville, NY 14428
Andres V
Job Details: 08/14/2023
"Unit was in defrost when I arrived I took a temp reading of fresh food to be at 44 degrees and freezer to be at 2 degrees, unit is making ice as well. Coils were covered in dog hair so I cleaned them. Customer is to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14619
Andres V
Job Details: 08/14/2023
Installed new trim piece on unit.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Syracuse, NY 13212
Chuck G
Job Details: 08/14/2023
"Replaced electrode sensor, sensor harness and control. I leveled unit. Airflow tested good. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cicero, NY 13039
Chuck G
Job Details: 08/14/2023
Replaced basket and screw. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brewerton, NY 13029
Chuck G
Job Details: 08/14/2023
Customer stated after running a normal wash the unit stopped working. Error code F7E3-basket engagement during wash. I cleared code. I ran a diagnostic cycle in which the unit operated as intended but displayed a new code F2E3-ACU/UI mismatch. I could not start a normal cycle. Ordering control W11513246 and encoder W11481116; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder)
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 08/14/2023
Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details: 08/14/2023
New panel is worse than previous. Customer will keep previously installed panel.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/14/2023
"Installed sound shield for excessive noise, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/14/2023
"Unit flashing PO, ice and water not working. Showed customer how to clear PO. Found water line kinked behind unit causing no ice production. Removed kink, unit tested good."
We serviced a
WHIRLPOOL LAUNDRY
Model WTW8127LW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/14/2023
"Unit not draining, drain pump just hums. Found and removed foreign object from drain pump. Ran diagnostic cycle, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/14/2023
"Replaced main harness, switch harness and regulator for repeat issue. Unit checks good."
We serviced a
MAYTAG FREEZER
Model MFF2258FEZ07
Near Caledonia, NY 14423
Jeremy
Job Details: 08/14/2023
Unit intermittently stops cooling and food in freezer thaws. Ordering control for intermittent operation.; ordrng 1 W11524469 (Control)
We serviced a
GE REFRIGERATOR
Model PDS22MBRBWW
Near Hilton, NY 14468
Dave L
Job Details: 08/14/2023
The compressor will not start due to a locked rotor. Can not recommend a repair due to age.
We serviced a
ROPER DRYER
Model RGD4640YQ2
Near Spencerport, NY 14559
Dave L
Job Details: 08/14/2023
Replaced timer due to worn contacts on timed dry. ATEC warranty on labor.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Avon, NY 14414
Jeremy
Job Details: 08/14/2023
"F7E1 error and motor does not run. Found faulty run capacitor. Replaced capacitor, unit tested good. S code S17538.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Penfield, NY 14526
James
Job Details: 08/14/2023
Replaced both controls and tested. Unit functions properly.
We serviced a
JENN AIR RANGE
Model SVD48600B
Near Webster, NY 14580
James
Job Details: 08/14/2023
Customer said she came to kitchen and smelled burning and found oven was heating without cycle being selected. Tested unit. Need control for intermittent stuck relay. Atec warranty. ; ordrng 1 WP71001799 (Clock)
We serviced a
GE REFRIGERATOR
Model GYE22GYNIFS
Near Canandaigua, NY 14424
Dave F
Job Details: 08/14/2023
Used GE tool . Temps in unit have been perfect. Freezer max temp was 5 degrees. Called techline and went over unit temps and run times . Customer did say they have had frost build up. GE has replaced freezer door and gasket prior. Freezer door gasket on bottom found the gasket was rippled in the center was not sealing all the way . Reheated gasket and stretched it it now seals. Silicone between liner and cabinet. Adjusted freezer temp down -2 GE techline had no recommendations. Customer will monitor ; dspstn on spec-tagged invntry: 2 WR97X21881 COUPLER 7MMX7MM
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW2
Near Mount Morris, NY 14510
Dave F
Job Details: 08/14/2023
Replaced cam and actuator. Calibrated unit and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID OVEN
Model KFDD500ESS02
Near Spencerport, NY 14559
Dave L
Job Details: 08/14/2023
Customer stillConcerned with oven liner defect. Issue has been documented with techline previously. Contacted techline again to discuss surface temperature limits while using lower oven. Calibrated lover oven temp up 20 degrees to improve performance. Techline did not recommend a repair for the liner beyond touch up paint. Surface temp limits within tolerance. sr7736762914
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Rochester, NY 14612
Dave L
Job Details: 08/14/2023
Unit has stopped making ice. Tapped module with the end of a screw driver. Unit cycled and filled. Re ordering ice maker. ATEC warranty; ordrng 1 WPW10300022 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE0
Near Webster, NY 14580
Dave L
Job Details: 08/14/2023
Replaced open bake element. Preheated oven to 350 to verify. Tests ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14616
Dave L
Job Details: 08/14/2023
Replaced latch due to unit kit sensing lid was closed. Tests ok; used 1 W11307244 (Latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
Dave L
Job Details: 08/14/2023
Ice maker water connection was leaking at hinge. Removed small length of tubing to achieve a tighter seal. Tests ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Rochester, NY 14612
Dave L
Job Details: 08/14/2023
"Had customer let unit run for 24 hours before return visit. Found full and complete frost pattern. Ice maker fill chute leaks on evap fan during fill. Adjusted tube and chute connection and replaced fan. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Brockport, NY 14420
Dave L
Job Details: 08/14/2023
Freezer gasket will not stay attached to door. Secured gasket with adhesive. Left gasket with customer
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Andres V
Job Details: 08/14/2023
Door is sagging which causing tub to make contact with glass and scrape it. Unit needs new glass and cap hinge. ; ordrng 1 W11316777 (Clear door) and 1 WPW10208398 (Cap)
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFW02
Near Irondequoit, NY 14617
Andres V
Job Details: 08/14/2023
The top left corner of unit missing a corner filler causing a small gap in gasket. Unit needs new filler so unit completly seals. ; ordrng 1 W10859322 (Corner filler)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14622
Andres V
Job Details: 08/14/2023
Replaced the UI on unit. Ran a diagnostic cycle successfully. Customer is to run a normal cycle and monitor it
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Syracuse, NY 13208
Chuck G
Job Details: 08/14/2023
"Customer stated that unit is not adding enough water, clothes not coming out clean using a heavy cycle. No codes. I ran a diagnostic cycle in which the unit operated as intended. Found hot water was not turned all the way on. Calibrated unit. Customer is using 2 plant based detergent sheets. I explained to the customer how to load the unit, how much HE detergent to use and cycle selection. Unit tested good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, NY 14618
Dave F
Job Details: 08/10/2023
Customer heard metal noise . Ran auto diagnostics tested good . Locked and leveled the legs to what the unit needed and explain to load heavier things to the back first. Ran load of towels got very wet and ran on fast spin . Unit was working as expected and not shaking .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14621
Andres V
Job Details: 08/10/2023
"Unit was unplugged when I got to rent a center. I plugged unit in compressor and fans turned on. Unit is only pulling .6 amps. Unit either has a leak or bad compressor. ; ordrng 1 W11580057 (Compressor) and 1 W11504431 (7/5) and 2 W11506619 (8mm)s and 1 W11504416 (8.5/6) and 2 W11504415 (8.5/8)s and 1 W11625643 (Evaporator) and 1 W11504450 (4/1.8), states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 106.51763511
Near Hilton, NY 14468
Dave L
Job Details: 08/10/2023
Replaced 3 way valve coil and retested in test 4. Refrigerant flow switching normally. Removed ice from coil. Customer to monitor
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Rochester, NY 14621
Andres V
Job Details: 08/10/2023
Front glass is shattered needs new outter door.; ordrng 1 W11625039 (Outer glass door)
We serviced a
KENMORE REFRIGERATOR
Model 253.60502614
Near Rochester, NY 14610
Andres V
Job Details: 08/10/2023
"Unit is about 10 degrees off in the fresh food section. Condenser fan is working running, compressor is pulling .9 amps also evap fan is running. Ordering new temp sensor; ordrng 1 241537103 (Temp control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Canandaigua, NY 14424
Dave F
Job Details: 08/10/2023
"Replaced damper. Shroud , grill and evap fan . Fan is now running as expected and cooling ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hilton, NY 14468
Dave L
Job Details: 08/10/2023
Replaced delaminated slider due to unit not spinning. Tested ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14612
Dave L
Job Details: 08/10/2023
Replaced open wash motor with sump assembly and replaced clogged lower spray arm. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Pittsford, NY 14534
Andres V
Job Details: 08/10/2023
Unit has F7E4 for pump not engaging. Unit needs new sump and pump. ; ordrng 1 W11665769 (Pump and sump)
We serviced a
KITCHENAID OVEN
Model KEMS378SBL00
Near Fairport, NY 14450
Andres V
Job Details: 08/10/2023
"Installed new broil element. Tested unit, the outter and inner element both working now"
We serviced a
KITCHENAID OVEN
Model KEBK101SBL04
Near Fairport, NY 14450
Andres V
Job Details: 08/10/2023
"Installed new UI. Turned unit on and tested broil, unit is now working properly."
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR0WS
Near Conesus, NY 14435
Jeremy
Job Details: 08/10/2023
"Connector on heater has burned up, needs harness and element.; ordrng 1 WE11X21156 (Heater) and 1 WE08X33117 (Harness)"
We serviced a
GE DRYER
Model DSKP333ECOWW
Near Conesus, NY 14435
Jeremy
Job Details: 08/10/2023
"Belt is cracked all around, timer does not advance properly, lint screen deformed and missing slide and grid, heater tested open and will not heat, blower cracked and motor is overheating.; rqstng P&A on 1 WE11M26 (Heater), ordrng 1 WE03X32037 (Belt), rqstng P&A on 1 WE18M15 (Screen) and 1 WE22X35337 (Slide) and 1 WE01X25914 (Grid) and 1 WE15X23895 (Timer) and 1 WE17X23618 (Motor) and 1 WE16X16 (Blower)"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE0
Near Webster, NY 14580
Dave L
Job Details: 08/10/2023
Oven not advancing past preheat. Found an open bake element. Ordering element. ; ordrng 1 W10779716 (Element) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Penfield, NY 14526
Andres V
Job Details: 08/10/2023
Installed new evap cover that came with fan and defrost sensor. I did defrost all the ice that was on the evaporator and cleaned up all the water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Baldwinsville, NY 13027
Chuck G
Job Details: 08/10/2023
Customer stated that fresh food doors are not level. After inspecting unit i adjusted the right hand fresh food door to match the left hand door. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Baldwinsville, NY 13027
Chuck G
Job Details: 08/10/2023
"Customer stated that the unit is displaying an error code. Error code F9E1-long drain and F0E2-over suds. I found that the drain hose was getting air locked , i removed hose and reinstalled so it wasnt far down the stand pipe. I calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Control and drain pump tested good. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Salina, NY 13088
Chuck G
Job Details: 08/10/2023
Customer stated that there is ice buildup at the opening of freezer door. After inspecting unit i found a 1/2 inch gap on the upper left side of door. I applied heat to the gasket to reform. I removed ice from freezer compartment. Unit tested good
We serviced a
KITCHENAID OVEN
Model KODE500EBS00
Near Syracuse, NY 13212
Chuck G
Job Details: 08/10/2023
"After inspecting unit i found that the thermal fuse tested bad, i could find no evidence of any arcing or a source of the burning oder. Called Safety SR#7736892139 Customer elected to repair unit , replaced thermal fuse. Tested upper & lower oven measuring temps, upper oven tested good, lower oven control tested bad. Ordering lower control W10801665; ordrng 1 W10801665 (Lower control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Minoa, NY 13116
Chuck G
Job Details: 08/10/2023
"Customer stated that the unit is sometime displaying an error code. The customer showed me the code and i explained to them that it is not an error code as its a indicator light that shows the door is left open. Fresh food temp 38.4 and freezer temp .09. Ran service test 1 through 13 with no errors. I did find that the freezer bin was not snapped into place , i reinstalled freezer bin. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near East Syracuse, NY 13057
Chuck G
Job Details: 08/10/2023
"Customer stated that unit is not cleaning dishes and not drying. No codes. After running a diagnostic cycle i confirmed that the heater is operating, i didnt find an obstruction causing the lower spray arm not to turn-i removed the obstruction and removed debris from the filter. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Penfield, NY 14526
Andres V
Job Details: 08/10/2023
"Found water in the drip tray causing F8E4 error code. Cleared water and tested unit, found water coming from the side of unit, unit needs new gasket. ; ordrng 1 W11483553 (Gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14625
Andres V
Job Details: 08/10/2023
Unit is draining but garbage disposal sink is getting backed up when draining water. I reccomended getting a plumber to clean out pipes so water doesn't back up.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Webster, NY 14580
Andres V
Job Details: 08/10/2023
"Unit had error code F4E3 for wash pump not engaging. I replaced the pump and sump, tested unit and watched for leaks. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14626
Dave L
Job Details: 08/10/2023
"Basket is defective. Hub is stripped. Unable to install mold basket without damaging transmission. Ordering hub. ; ordrng 1 W10909670 (Nut), dspstn on spec-tagged invntry: 2 W10734521 SLIDER"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14626
Dave L
Job Details: 08/10/2023
"Replaced actuator and cam due to intermittent grinding noise. Recommending that customer remove debris from under the washer to clear belt cover. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Hamlin, NY 14464
Dave L
Job Details: 08/10/2023
"Unit is leaking through dispenser. Spray pattern from valves is causing water to splash out of dispenser. Visible wear on bellow and dispenser hose. Ordering valves, dispenser, bellow, and hose; ordrng 1 W11524105 (Dispenser) and 1 W11316604 (Hose) and 1 W11316255 (Valve) and 1 W11316256 (Valve) and 1 W11314648 (Bellow)"
We serviced a
GE WASHER
Model GTW585BSVWS
Near Syracuse, NY 13224
Chuck G
Job Details: 08/10/2023
Customer stated that water will not shut off. No stored codes. After inspecting unit i found that the pressure hose and port was free of debris. All connections tested good. I could not verify the issue as there are no water hookups to run the unit. It doesnt appear to ever had any water in the unit as i could find no evidence that the unit was ever hooked up to a water supply. Unit tested good.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Rochester, NY 14623
Jeremy
Job Details: 08/10/2023
Broiler working intermittently. End of ignitor too far from burner tube. Adjusted ignitor so it sits closer to burner. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14623
Jeremy
Job Details: 08/10/2023
"Rubber washer on fill hose was not installed properly causing leak. Installed new rubber washer correctly, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Henrietta, NY 14467
Jeremy
Job Details: 08/10/2023
Found significant gap between liner and cabinet around freezer compartment. Used food grade silicone between cabinet and liner to seal freezer compartment and prevent air leaking into cabinet. Unit checks good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1832TF0
Near Fairport, NY 14450
Jeremy
Job Details: 08/10/2023
"Food freezing in fresh food section. Found only have of evaporator has frost on it. Unit is low on charge and would require leak check. Quoted for sealed system repair, customer opting to purchase new unit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Farmington, NY 14425
Jeremy
Job Details: 08/10/2023
"Unit not tumbling. Found broken belt. Replaced belt, unit tested good.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/10/2023
"Unit making excessive squeaking noise. Found idler seized and belt has worn a groove into pulley. Used repair kit and replaced all rollers, idler and belt. Unit tested good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL COOKTOP
Model SF114PXSB1
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/10/2023
"Unit has weak oven ignitor causing slow/no preheat. Replaced oven ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
MAYTAG WASHER
Model MVW5430MW
Near Marcellus, NY 13108
Chuck G
Job Details: 08/10/2023
"Customer stated that he can hear a squeaky sound when the unit is agitating. No codes. I ran a diagnostic cycle in which i confirmed that the sound is being caused by oil on the belt that is coming from the gearcase. Ordering gearcase W11449840, cam W10721967, belt W11239857 and motor W11026785 ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor) and 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Rochester, NY 14624
Dave L
Job Details: 08/09/2023
"Quoted customer for W10884390 replacement. They were undecided and will let us know. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), rqstng P&A on 1 W10884390 (Ice maker), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Rochester, NY 14612
Dave L
Job Details: 08/09/2023
Freezer door is not sealing again. Both freezer door brackets and severely damaged and bent. Door handleMounting hardware is stripped. Quoted for both brackets. Customer declined repair. ; ordrng 1 W11668671 (Bracket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Manchester, NY 14504
Jeremy
Job Details: 08/09/2023
"Door slides not closing properly, freezer temps getting warmer than expected, moisture forming around evaporator fan cover. ; rqstng P&A on 1 WPW10128551 (Evap fan motor), ordrng 1 W10316760 (Thermistor), rqstng P&A on 1 W11396033 (Light switch) and 2 W11265130 (Slide)s"
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2795FQ1
Near Rush, NY 14543
Dave F
Job Details: 08/09/2023
Replaced lid lock . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Phelps, NY 14532
Jeremy
Job Details: 08/09/2023
"User Interface is unresponsive, unit will not power up. Ordering console.; rqstng P&A on 1 W11135391 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14616
Dave L
Job Details: 08/09/2023
Replaced control due to not initiating defrost. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
Dave L
Job Details: 08/09/2023
Removed thick rubber on ring from water supply kit. Water returned. Highly recommending that the customer use a basic copper water connection kit instead.
We serviced a
GENERAL ELECTRIC LAUNDRY
Model GUD24GSSM1WW
Near Rochester, NY 14606
Dave L
Job Details: 08/09/2023
Washer never exits spin. Unable to update via Bluetooth. Ordering control. ; ordrng 1 WH16X27251 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14607
Andres V
Job Details: 08/09/2023
"Acu is sending voltage to heater. Checked continuaty on element, unit needs new element and spray arm ; ordrng 1 W10518394 (Heater) and 1 WPW10491331 (Spray arm), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Irondequoit, NY 14609
Andres V
Job Details: 08/09/2023
"Installed new ignitor and flame spreader. Tested unit, unit is now lighting and working properly."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 08/09/2023
Replaced thermal cutoff. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Salina, NY 13090
Chuck G
Job Details: 08/09/2023
Customer didnt realize the unit was out of warranty. They canceled service.