We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near North Chili, NY 14514
Dave L
Job Details: 07/07/2022
"Found evaporator frosted over preventing cooling. Heater works okay in diagnostics. Thermistor testing ok. Ordering control, harness, and thermistor. ; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness) and 1 WPW10383615 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14624
Dave L
Job Details: 07/07/2022
The customer is concerned with noises during operation. Tested loads in diagnostics. Found unit to be operating normally. Lowered unit onto its wheels per customers request. Shut off ice maker as the water supply has not been installed yet.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Williamson, NY 14589
James
Job Details: 07/07/2022
"Unit not working. F9E1 long drain. Removed pump and found no obstruction. Power to pump, no neutral. Ordering pump and control. ; ordrng 1 W11396717 (Pump) and 1 W11419171 (Control)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Andres
Job Details: 07/07/2022
"Tried to replaced motor on unit but pulley and the front of the motor are broken so when I tried to take off blower it would move around. I had a employee at rent a center try and help me by holding motor down but would still not come apart. I called tech line to see what they can do. They advised me to replace bulkhead, blower wheel, blower wheel housing.Sr 7734054471; ordrng 1 W11178667 (Bulkhead) and 1 WP8577230 (Blower housing) and 1 WP339956 (Seal) and 1 W10861521 (Door seal), dspstn on spec-tagged invntry: 1 279827 MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/07/2022
Replaced latch that was not engaging. Tested ok in diagnostics.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 07/07/2022
Unit not cooling properly in ff section. Freezer is cold ff is about 48. No frost pattern with EVAP fan running. Ran test 4. Developed full Frost pattern. Tested thermistor and it tested open in Diagnostics with 35k ohms. Replaced harness and retested now unit is functioning properly. Customer is to monitor for 24 hours. ; used 1 W11033168 (Harness) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Rochester, NY 14618
James
Job Details: 07/07/2022
"Unit runs for a few minutes and gives h20, water valve, error. Tested and couldn't replicate error. Checked connections on bottom of unit and ran diagnostics cycle successfully. Customer is to monitor. If problem persists replace control. WD21X25992. Parts 99.00. Labor 106.95"
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW3
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
Found center rail for crisper drawers broken. Ordering rail.; ordrng 1 WPW10671238 (Center Rail)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
"Customer stated unit is leaking. Checked and found F8E4 error code for float switch/overfill. Found water in drip tray. Ran diagnostic cycle, found that water is backing up in garbage disposal causing a slow drain. Advised customer to run garbage disposal before starting dishwasher."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14606
Dave L
Job Details: 07/07/2022
Replaced sump due to stuck wash motor. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Conesus, NY 14435
Dave F
Job Details: 07/07/2022
"Replaced gear case, slider, Rotor, Console, and control. Calibrated unit. Ran auto diagnostics. F2E1 code popped up, if problem persists order Console. Unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
JENN AIR RANGE
Model JGRP430WP01
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
"Ran diagnostic and found unit has F1E1 error code. Cleared error code. Verified operation of oven through diagnostic checks. Preheated oven to 400 degrees, could not duplicate problem. If problem persists order keypad assembly WPW10464535."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Syracuse, NY 13219
Chuck
Job Details: 07/07/2022
Arrived by 1:00 scheduled appointment. Waited 15 min and tagged the door.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Syracuse, NY 13219
Chuck
Job Details: 07/07/2022
Replaced water valve. Ran diagnostic test. No codes. Unit tests good.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/07/2022
Customer has temperature concerns on lower oven. Oven doesn't get over 340 when set on 350. Oven sensor tested bad. Ordering oven sensor WP7430P044-60; ordrng 1 WP7430P044-60 (Oven sensor)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Geneva, NY 14456
Chuck
Job Details: 07/07/2022
Customer states error codes on unit. Found F8E1 error code. Ran diagnostic test found bad hot water valve. Ordering hot water valve part # W11316255.; ordrng 1 W11316255 (Hot water valve)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Geneva, NY 14456
Chuck
Job Details: 07/07/2022
Replaced lid and hinges. Ran diagnostic test. Unit tested good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
Andres
Job Details: 07/07/2022
Replaced gasket. Used low temp heat gun so gasket seals better around frame of unit.
We serviced a
JENN AIR RANGE
Model JJW2427DS00
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
Unit has stuck key error code. Turned off circuit breaker and reseated all connections on control panel. Unit operates as expected after. If problem persists order control panel W11232102.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14606
Dave L
Job Details: 07/07/2022
Freezer building frost. Door seal barely makes contact with with mullion. Adjusted freezer door until a good seal was achieved.
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSP5
Near Livonia, NY 14487
Jeremy
Job Details: 07/07/2022
Found that unit will not wash. Ran diagnostic and found control will send voltage to motor but motor does not run. During normal operation control will not send voltage to motor. Needs new control and wash motor. Cost of repair outweighs cost of new machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269FRZ00
Near Rochester, NY 14616
Dave L
Job Details: 07/07/2022
Replaced fresh food door gaskets
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Penfield, NY 14526
Andres
Job Details: 07/07/2022
Replace hinge and latch on left side door. Had customer test it out. Door is closing properly now.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 07/07/2022
The Ui is shorted preventing use. Ordering UI; ordrng 1 W11413965 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Rochester, NY 14608
James
Job Details: 07/07/2022
Replaced control and tested oven. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEB1
Near Pittsford, NY 14534
Andres
Job Details: 07/07/2022
Customer stated ice maker stopped producing ice cubes. Diagnosed unit and found the bar that turns on and off the ice maker was out of place. Took ice maker off and put bar back in place. When I was in freezer I noticed customer had ice built up on the bottom of the unit. I cleared out drain plug so when unit goes into defrost water can drain. Also handle was loose on unit. Took handle off and tightened screws so handle stays in place.
We serviced a
KENMORE DISHWASHER
Model 665.13113K701
Near Rochester, NY 14610
Andres
Job Details: 07/07/2022
Customer stated unit was not cleaning top rack. Diagnosed unit and found that top spray arm was not spinning due to water pressure. Took manifold apart and filter. Cleaned both out then put back together. Tested unit again with clear door. Saw top spray arm spinning. Unit is working properly now.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Rochester, NY 14612
Dave L
Job Details: 07/07/2022
Humidity sensor is not functioning. Unit needs control and humidity sensor. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Rochester, NY 14607
Andres
Job Details: 07/07/2022
Replaced freezer light. When doing so the two lights in the fresh food section turned on.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH2
Near Rochester, NY 14622
James
Job Details: 07/07/2022
Panel is intermittent to function. Replaced panel and tested. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14617
James
Job Details: 07/07/2022
"Unit making grinding noise even if ran empty. Tested unit. Unit grinding during agitation. Found pulley deformed and not seating on gearcase. Replaced cam and actuator and ran diagnostics. Unit functions properly. ; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Rochester, NY 14612
James
Job Details: 07/07/2022
Unit was off for 24 hours then powered back on. Water leaking into basement. Inspected unit and found no reason for power cycling. Recommend replacing outlet. Found water line leaking at fridge connection. Customer going to replace water line.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Livonia, NY 14487
Jeremy
Job Details: 07/07/2022
"Customer stated unit would not complete a cycle and that unit was making a clunking noise. Checked and found F3E2 and F0E4 error codes. Also found clunking noise coming from gearcase. Ordering control, fill valve, gearcase, slider and wash plate.; ordrng 1 W10734521 (Slider) and 1 W11417461 (Control) and 1 W11165546 (VALVE) and 1 W11393685 (Gearcase) and 1 W10902814 (WASH PLATE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canandaigua, NY 14424
Dave F
Job Details: 07/07/2022
"Freezer Evap. Frosted, Found loose connection to heater. Temp Fixed however needs new harness. Freezer LED is out w/ 120v to it. Ordering new bulb.; ordrng 1 W11216993 (bulb-light) and 1 W11342162 (Wire Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/07/2022
"F6E1 code, User interface, no response from ACU. UI is not working and detaching from panel. Ordering UI; ordrng 1 W11460908 (UI)"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/07/2022
Drain tube is cracking and is leaking. Unit needs new drain tube . Ordering tubing . Customer is paid in full ; ordrng 1 5304518458 (Drain tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Phelps, NY 14532
Dave F
Job Details: 07/07/2022
"Drain tube frozen again, Cleared drain. Customer had boards to help level unit. It is now DraIning properly. Door switch in freezer compartment is not functioning properly. Order switch.; rqstng P&A on 1 W11445850 (Freezer door Switch)"
We serviced a
JENN AIR REFRIGERATOR
Model JF42SSFXDA02
Near Victor, NY 14564
Dave F
Job Details: 07/07/2022
"Unit is not making Ice/ Over Temp staying on. Tested Fresh Foods Temp @ 37 Degrees, Freezer Tested @ 12 Degrees. Diagnostics showed Bi Metal open not closing to DeFrost. Defrosted Evaporator unit Tested good. Ordering Bi Metal ; ordrng 1 W10482185 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM00
Near Churchville, NY 14428
Dave F
Job Details: 07/07/2022
"Ice on Bottom of Freezer because Duck bill wasnt draining to pan. Cleared Duck bill, defrosted unit. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Rochester, NY 14616
Dave L
Job Details: 07/06/2022
Unit is not getting hot water due to flood saver hose cutting off supply. Recommending that the customer replace hoses
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Minoa, NY 13116
Chuck
Job Details: 07/06/2022
Customer states unit is not draining and makes a grinding noise. Found bad drain pump. Ordered drain pump; ordrng 1 W11399437 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13212
Chuck
Job Details: 07/06/2022
Customer stated they got a F9E1 error code. Found bad drain pump. Replaced drain pump. Ran diagnostic test. Unit tested good.; dspstn on spec-tagged invntry: 1 W11396717 PUMP-WATER
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Syracuse, NY 13204
Chuck
Job Details: 07/06/2022
Customer stated unit not powering on. Found problem with control. Quoted customer to replace control. Customer declined repair inluie of bying a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Skaneateles, NY 13152
Chuck
Job Details: 07/06/2022
Customer stated unit not cooling in refrigerator. Found evaporator cover frosted up. Defrosted unit and confirmed it was a defrost problem. Ordered defrost cover Assembly.; ordrng 1 W11395558 (Assembly evaporator cover)
We serviced a
ROPER WASHER
Model RTW4516FW
Near Auburn, NY 13021
Chuck
Job Details: 07/06/2022
Customer stated she heard a loud ticking. No codes. Found belt guard was rubbing against the pulley. Removed belt guard to adjust position vreinstalled belt guard. Ran diagnostic test. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Geneva, NY 14456
Chuck
Job Details: 07/06/2022
Replaced gearcase slider rotor and agitator. Calibrated uniit. Ran diagnostic test. Unit operated normally.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 07/06/2022
Customer stated unit is shaking and moving out of position. Ran diagnostics all functions check good and found no stored error codes. Inspected tub and shocks all appears in good condition. Ordering ACU for excessive shaking and moving.; ordrng 1 W11322901 (Appliance Control Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/06/2022
"Not producing enough ice for customer. Checked temp in Freezer @ 7 degrees. Lowered Temp in Freezer, customer will monitor. If problem persists check Temperatures again and bring r600 kit to add a little more charge ."
We serviced a
KENMORE REFRIGERATOR
Model 106.51109110
Near Rochester, NY 14613
Dave L
Job Details: 07/06/2022
Ice maker is stalling during fill. Replaced module. Testing ok. Recommending that the water filter be changed asap due to low water pressure ; dspstn on spec-tagged invntry: 1 8201515 MOTOR- MODULE
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Manchester, NY 14504
Dave F
Job Details: 07/06/2022
Unit not agitating. Found Wash Plate loose and splines stripped. Needs new gear case/ wash plate and hub. . No error codes . Quoted customer for repair has to wait until they have the money . Loctite wash plate screw calibrated unit ran auto diagnostics unit is working as of right now; rqstng P&A on 1 W10902814 (washplate) and 1 W11454734 (Gear Case) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Rochester, NY 14619
Andres
Job Details: 07/06/2022
Customer stated freezer door was not staying in place. Diagnosed unit and found bottom screws were coming off. Tightened screws and informed customer that they have to push the door all the way in so theirs no cracks were warm air can enter freezer. Customer also pointed out how crispers keep falling out. I noticed that their was no middle rail and also deli drawer has cover missing. ; ordrng 1 WPW10326469 (Center rail) and 1 W10827015 (Pantry cover)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Rochester, NY 14618
Andres
Job Details: 07/06/2022
Customer stated unit was getting hot outside the unit after the repair. I took door off to install igniter. She said door look slightly off and not even. Husband said he lifted door. When I diagnosed it door looked even and in place. I preheated oven to 420 degrees and felt for any heat escaping but did not feel any. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 07/06/2022
"Replaced control, agitator, motor and capacitor. Ran calibration and diagnostics cycle. Tested drain and spin cycle successfully. Had customer run normal cycle and it is functioning properly at time of service. Customer is to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rochester, NY 14618
Andres
Job Details: 07/06/2022
Customer stated front panel was damaged during delivery. Replaced front panel on unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUB50X24HZ02
Near Fairport, NY 14450
Dave F
Job Details: 07/06/2022
"Found loose connection with door switch, Reseeded connection, all lights working. tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Rochester, NY 14621
Dave L
Job Details: 07/06/2022
Freezer is performing poorly because the door was being held open by items under bin. Found full and complete frost pattern. Removed items and verified door seal. Customer to. Monitor
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Pittsford, NY 14534
Andres
Job Details: 07/06/2022
Customer stated unit was not making ice. When I arrived unit had no water in ice mold. I cycled the ice maker and it called for water and filled. Ice maker seemed to be jammed. If customer calls back with same issue order part 241798233
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDBM03
Near Irondequoit, NY 14609
Dave L
Job Details: 07/06/2022
Declined to service this unit due to roach infestation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Webster, NY 14580
Dave L
Job Details: 07/06/2022
Replaced ice maker. Cubes get stuck in dispenser housing. No rework for dispenser. Recommending opening flap after dispensing ice to free cubes ; used 1 W11284458 (Ice maker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Fairport, NY 14450
Dave F
Job Details: 07/06/2022
Customer no longer needs service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH2
Near Rochester, NY 14612
James
Job Details: 07/06/2022
No errors. Unit clunking during cycle. Heater warped and contacting lower spray arm. Removed spray arms and cleaned jets and reinstalled. Tested diagnostics and unit no longer clunking.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Webster, NY 14580
James
Job Details: 07/06/2022
Replaced shelf and rh gasket. Molded gasket with heat gun.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, NY 14450
Andres
Job Details: 07/06/2022
Customer stated that unit would not respond to certain commands. Diagnosed unit but could not duplicate problem. Range was responding to commands when I was there. Told customer if problem happens again try and get a video so we have a better understanding.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bloomfield, NY 14469
Jeremy
Job Details: 07/06/2022
Customer stated that unit is not filling with enough water and clothes aren't spinning out properly. Checked and found no error codes. Ran diagnostic cycle all functions check good. Explained to customer that deep water wash needs to be selected to provide the amount of water that she wants. Unit runs as expected.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Ontario, NY 14519
Andres
Job Details: 07/06/2022
Customer stated unit would not start a cycle. Diagnosed unit and found that when I put it into a diagnostic mode and tested lid lock unit would not lock. Washer needs a new lid lock.; ordrng 1 W11394572 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 07/06/2022
"Replaced gearcase and washplate on unit. I put unit back together and ran a calibration test, after test ran a diagnostic cycle and listened to unit for any noises. Unit ran cycle successfully.; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Irondequoit, NY 14622
Dave L
Job Details: 07/06/2022
Found small gap on the left side of the freezer gasket. Was able to mold gasket back into place.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKBU01
Near Webster, NY 14580
James
Job Details: 07/06/2022
Unit wasn't making ice for a long time then it wouldn't stop making ice. Emitter no illuminating. Need W10757851. Sc paid. Part 150.00 labor 90.95. Customer going to wait for repair.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/06/2022
Checked and found F3E2 error for shorted moisture sensor. Found unit is leaking out of door when running on steam refresh. Nozzle is misting properly. Ordering control board and moisture sensor for adding too much water in steam cycle.; ordrng 1 W10831163 (Control) and 1 W10853313 (Moisture Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Ontario, NY 14519
James
Job Details: 07/06/2022
Unit not getting cold enough. No ice. Water dripping from dispenser. Found water line not fully installed in quick connect. Tested icemaker manually. Ran test 4. Compressor not turning on relay clicking. 3.7ohm through compressor. Replaced relay and compressor turned on. ; used 1 8201786 (Start dev) from stock
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFE
Near Fairport, NY 14450
Dave F
Job Details: 07/06/2022
"Unit over heating to 380 w/ temp set @ 350. Calibrated down 30 degrees, Re tested 350 unit tested at 353 degrees. Tested good"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Pittsford, NY 14534
Jeremy
Job Details: 07/06/2022
"Replaced spark module, spark switch harness and control for cooktop ignitors coming on after oven heats up. Heated oven to 400 degrees, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Henrietta, NY 14467
Jeremy
Job Details: 07/06/2022
Unit has F5E4 error for wash motor not running. Found control board sending inconsistent voltage to motor jumping from 110-120 volts and motor not running. Ordering motor and control board.; ordrng 1 W11025157 (Motor) and 1 W11087226 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ02
Near Ontario, NY 14519
James
Job Details: 07/06/2022
Unit making loud buzzing sound followed by grinding noise. Tested diagnostics. Changed settings to timed defrost. Icemaker cycled the water valve while being off. Removed icemaker. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
Dave L
Job Details: 07/06/2022
Water will not dispense. 120vac to water valve coil. Valve coil reads open. Ordering valve; ordrng 1 W11043013 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 07/06/2022
Replaced belt drive in unit. Put unit back together and tested it. Unit is tumbling and heating.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBS3
Near Rush, NY 14543
Jeremy
Job Details: 07/06/2022
Replaced wash pump for not pumping water. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14616
Dave L
Job Details: 07/06/2022
Replaced broken striker. Latch tested ok.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rochester, NY 14612
Dave L
Job Details: 07/06/2022
Lower front frame has been bent causing it to contact the floor. Lifted the refrigerator and bent metal frame back so that it clears the floor when lowered on its wheels
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rush, NY 14543
Jeremy
Job Details: 07/06/2022
"Unit has F7E5 error for shifter fault. Noticed oil inside of shroud. Found unit will not agitate. Unit needs gearcase, cam and belt. Customer declined repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
Dave L
Job Details: 07/06/2022
Ice maker fill tube keeps freezing. Suspecting issue with freezer door. Thawed tube. Ordering freezer door ; ordrng 1 LW11026425 (Door)
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ0
Near West Henrietta, NY 14586
Jeremy
Job Details: 07/06/2022
Customer stated unit is not heating to 350. Preheated oven to 350 with cast iron skillet on center rack. Checked temp after preheat found reading of 355.4 degrees with IR thermometer. Checked at found cycles off at 375 degrees. Set oven to 400 degrees checked temp was at 425 degrees. Found oven is running slightly high. Calibrated unit down 10 degrees. Oven running as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Webster, NY 14580
James
Job Details: 07/06/2022
Replaced control and sealed ff gasket to door liner. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5200SQ0
Near Rochester, NY 14609
Andres
Job Details: 07/06/2022
Replaced pads and front spring on unit. Ran a high speed spin. Unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS02
Near Mendon, NY 14506
Dave F
Job Details: 07/06/2022
Noise customer was hearing was the warning label smacking the wall when condenser fan would turn on. Unit Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details: 07/06/2022
Complaint of leaking noises still occurring. Replaced user interface and tested ice level sensor and icemaker. Ran test 4 and heard some knocking noises as refrigerant flows through tubing. Noise is normal operation. Customer is to monitor ice production and temperature.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Rochester, NY 14618
Dave F
Job Details: 07/06/2022
"Unit powering on and off clock resets . Checked voltage from outlet to oven, 118v when unit gets plugged in voltage drops to 98v, Bad power . Plugged unit in with different outlet, customer needs electrician. unit tested good ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Caledonia, NY 14423
Dave F
Job Details: 07/06/2022
"fresh food is getting to cold. fresh food 40 degrees on setting 2 of 4, 1 below recommended. Freezer 5 degrees. Adjusted the damper in the freezer to max to hold more of the air in the freezer section . Customer will monitor and adjusted the temps as needed ."
We serviced a
KITCHENAID DISHWASHER
Model WDT910SAYM3
Near Irondequoit, NY 14617
James
Job Details: 07/05/2022
"Unit leaking from lh side and spray arms not rotating. Gasket is falling apart. Customer had pump from previous visit. Pump wasn't correct part number and started smoking during use. Need WPW10605058; ordrng 1 WPW10605058 (Pump), used 1 W11177741 (Gasket), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13224
Chuck
Job Details: 07/05/2022
Customer stated unit wont drain. Error codes found F7E6-MOTOR FAULT. Found unit to have nidec acuator. Replaced actuator. Also found drain hose too far in drainpipe. Corrected drain hose issue. Calibrated unit. Ran diagnostic cycle unit performed normally. Unit tested good. ; used 1 WPW10006355 (Acuator) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near East Syracuse, NY 13057
Chuck
Job Details: 07/05/2022
Customer stated unit is not adgitating. No codes unit was getting interupted during drain cycle Found unit on a gfci outlet. Advised customer to have an electrician change the outlet. Ran unit on a heavy duty extension cord ran diagnostic cycle unit passed. Unit tested good.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Syracuse, NY 13206
Chuck
Job Details: 07/05/2022
Customer was concerned about heating times. Performed water heating test ran for 5 minutes then ran 4 more tests at 2 minutes each. Unit tested good explained how the microwave works and that this 1000 watt microwave will not heat like their previous 1200 watt microwave. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
"Customer stated Bake was clicking and not starting on unit. Ran in diagnostics well looking at igniter, it sparked and did not ignite. Igniter was loose, Tightened and tested unit. Unit Checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Rochester, NY 14620
Andres
Job Details: 07/05/2022
"Customer stated temp in unit was not consistent. Diagnosed unit checked all fans, seals and condenser. All checked good. They had previous company out here diagnosing and they believed it was a leak. I checked how many amps compressor is pulling found it pulling 1amp. Unit does not have a leak. Recommending replacing cold control.; ordrng 1 W10866230 (Thermostat)"
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS4
Near Brockport, NY 14420
Dave L
Job Details: 07/05/2022
Surface burners take a long time to heat pans. Called tech line to document as normal operation sr7734033163
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
Customer stated unit wasnt producing ice and water. Found water valve was leaking when testing water dispenser. Ordering new Water valve.; ordrng 1 W11482383 (Water Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS04
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
"Freezer evap frosted up . Turned heater on in diagnostics heater turned on . Unit needs new control board . Replaced board . Unit has service pointer for drain tube replaced drain tube with updated part . S code S38253. Ice Maker fill tube tray is broken, Repaired. If problem persists need new ice maker part# D7824706Q; used 1 WPW10503278 (ADC - JAZZ), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14619
Andres
Job Details: 07/05/2022
Customer stated unit was not making ice or dispensing water. Diagnosed unit and found the water reservoir to be completely frozen and not letting water flow through. Customer is going to try and thaw out reservoir but I suggested getting a new one incase it cracks. ; ordrng 1 W10801011 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model KUDS30IVBL4
Near Webster, NY 14580
James
Job Details: 07/05/2022
"Leds flickering. Disconnected ui and got drain to function before problem came back. Need panel. ; ordrng 1 WPW10250015 (Panel) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Macedon, NY 14502
Dave F
Job Details: 07/05/2022
Replaced faulty ice maker . Cycled ice maker Unit checks good.