We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW1
Near Pittsford, NY 14534
Dave F
Job Details: 10/25/2021
F6E2 UI not communicating with CCU . F6E1 communication error between CCU and MCU . Went to the MCU and found burn marks and components had failed on the board . Unit needs new MCU ordering board WPW10374126; ordrng 1 W10374126 (cntrl-elec)
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Rochester, NY 14618
Dave F
Job Details: 10/25/2021
Unit not powering on and has no lights on inside it . Checked power going to. Outlet and found that there was no power . Checked breakers and a breaker was tripped .the breakers were labeled wrong . Customer corrected those . Customer had flipped breaker but was the wrong one . Unit is cooling and . Tested heater in diagnostics did not trip the breaker . Customer will monitor. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rochester, NY 14625
Dave F
Job Details: 10/25/2021
Spoke with customer about quote for the job . Requoted the customer they are going to think about it but they are not available today and customer will contact me about repair if they are going to move forward.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Henrietta, NY 14467
Dave F
Job Details: 10/25/2021
Unit not washing dishes . spoke with customer as customer was no available at the time . Wash pump is not running and soap is sitting on the bottom left . Verified model and serial. Ordering wash pump and control . Need to get picture of model and serial.; ordrng 1 W11305303 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Caledonia, NY 14423
Steve
Job Details: 10/21/2021
Ordering dispenser motor and shaft for seized shaft. Ordering both; ordrng 1 W10822606 (Dispenser) and 1 W11509548 (Motor shaft)
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Lima, NY 14485
Steve
Job Details: 10/21/2021
"The dryer had a rumbling sound. Replaced rollers with kit and found that there was a screw stuck in the seal causing noisy operation. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Found evaporator in freezer . The heater worked. Defrosted heater. Ordering controls; ordrng 1 W11043763 (Control) and 1 W11542754 (Ui)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Brockport, NY 14420
Dave L
Job Details: 10/21/2021
Customer concerned with water level during normalCycle. No errors. Unit passed auto test. Went over use and care with the customer. Ran load size calibration.
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW.
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Ordering suspension for bouncing loads; ordrng 1 W10820048 (Suspension) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Replaced shifter for not agitating. The washer tested good. ; used 1 WPW10006355 (Shifter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Manchester, NY 14548
Steve
Job Details: 10/21/2021
Customer stated the freezer food had frosted up. Some frost remains on the back wall but otherwise is working as expected. Seals are all good. Thermistors checked good in diagnostics and damper is working as expected. The customer is going to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Steve
Job Details: 10/21/2021
Replaced. Mullion for not heating and condensation on mullion.
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Hilton, NY 14468
Dave L
Job Details: 10/21/2021
Unit still over sudsing. Error is very intermittent now. Customer to run clean washer until clear water is achieved. ATEC warranty
We serviced a
JENN AIR OVEN
Model JJW3830DS03
Near Hilton, NY 14468
Dave L
Job Details: 10/21/2021
Replaced keypad due to stuck key error. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Spencerport, NY 14559
Dave L
Job Details: 10/21/2021
Found small leak at water supply. New hose leaks behind washer. Recommending replacing hoses.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Rochester, NY 14612
Dave L
Job Details: 10/21/2021
Led light is flickering. Ordering module ; ordrng 1 W11125428 (Led module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Greece, NY 14612
Dave L
Job Details: 10/21/2021
Called customer. Another company diagnosed an evaporator leak and recharged. Pre ordering evaporator and compressor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor) and 1 W11504445 (5/4) and 1 W11506620 (8mm alum) and 1 W11504424 (8/1.8 alum) and 1 W11504436 (6/1.8) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11504429 (7.5/6)s and 1 W11504430 (7/5) and 1 W11504431 (7/6) and 1 W11313679 (4/1.8) and 1 W11401409 (5/1.8) and 3 W10913906 (Process stub)s and 1 wpw10143759 (Drier) and 1 W10898074 (Lok prep)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Honeoye Falls, NY 14472
Steve
Job Details: 10/21/2021
30.2 top shelf fresh food section 29 middle shelf.-3.8 in freezerSr# 7732043776Found freezer air seeping in around the damper. Added perma gum to seal damper
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details: 10/21/2021
Found unit operating ok. Temperatures in both compartments were consistent with set temperature on UI. Tested defrost functions. Checked deli control for water damage. Deli control ok. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14608
James
Job Details: 10/21/2021
Unit freezing ff section. Ice cream soft in freezer. Partial frost pattern. Disconnected fan and ran compressor. Full frost pattern formed. Adjusted freezer damper to max and ff to recommend. If problem persists pre order W11353813
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Rochester, NY 14626
Dave L
Job Details: 10/21/2021
Harness to ice maker is damaged at door hinge. Quoted for door. Customer will let us know when they want to proceede; rqstng P&A on 1 LW10678620 (Fz door) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBB0
Near Rochester, NY 14626
Evan
Job Details: 10/21/2021
Replacing ice maker due to original ice maker that was installed continually seizing 1/2 way thru harvest cycle. Replaced ice maker and also used sealer on fill line on rear of machine to ensure moisture is not getting into ice box area. Unit currently under ATEC warranty ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW0
Near Rochester, NY 14616
Evan
Job Details: 10/21/2021
Customer stating that unit will not operate on normalOr regular settings only timed dry is working properly. Found that control is shutting unit off after 5 mins of drying . Control is sensing that load is done. Confirmed continuity of moisture sensor and confirm that harness tested good. Ordering control and repair kit ; ordrng 1 W11441689 (Control) and 1 4392067 (Repair kit)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ0
Near Irondequoit, NY 14617
Evan
Job Details: 10/21/2021
Customer stated that they are no longer experiencing issue with control but front right burner will not light consistently. Ordering ignitor ; ordrng 1 WPW10216419 (Ignitor)
We serviced a
KENMORE OVEN-MW COMBO
Model 790.49413312
Near Fairport, NY 14450
Evan
Job Details: 10/21/2021
Replacing control board due to unit failing to turn off after use. Replaced control and tested unit. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Rochester, NY 14610
James
Job Details: 10/21/2021
Replaced diode and magnetron. Tested but heating 2 cups of water. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZOO
Near Irondequoit, NY 14609
James
Job Details: 10/21/2021
Unit not cooling for two days then came back on but now icemaker not functioning. Found compressor short cycling and fans running. Compressor will run in diagnostics but intermittent during normal operation. Need control and UI. ; ordrng 1 W11082783 (Ui) and 1 W11035836 (Control)
We serviced a
JENN AIR OVEN
Model SCG20200W
Near Webster, NY 14580
James
Job Details: 10/21/2021
Unit not showing display. Disconnected clock and reconnected. Problem remains. Need control. Parts nla.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Webster, NY 14580
James
Job Details: 10/21/2021
Unit not unlocking on control. Replaced control panel and tested. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
JENN AIR RANGE
Model JES9860AAB
Near Ontario, NY 14519
James
Job Details: 10/21/2021
F8e2 meat probe shorted error. Disconnected probe from control and tested continuity to ground. Need control. Part is nla.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Ontario, NY 14519
James
Job Details: 10/21/2021
Replaced dispenser and tested. Found no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Macedon, NY 14502
James
Job Details: 10/21/2021
"Rh gasket torn. Lh gasket cracked. Mullion sticking. Damper making ticking noise and food freezing in ff section. Greased mullion and tested. Need damper and 1 gasket, fip. ; ordrng 1 W10830162 (Gasket) and 1 WPW10594329 (Damper) and 1 Sh15"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Penfield, NY 14526
James
Job Details: 10/21/2021
Replaced fan and tested. Water regulator is 1\4 in. All lines are 5\16. Need water line. ; ordrng 1 WP482338 (Sealant) and 1 WPW10664271 (Line)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14619
Evan
Job Details: 10/21/2021
Customer stated that unit was not spinning out correctly. Basket would never spin at full speed. Checked for error codes. No codes present. Ran diagnostic cycle. Unit would not spin. Replace control. Tested unit again. Unit now spinning as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Rochester, NY 14624
Evan
Job Details: 10/21/2021
Replacing lid lock due to lock failing to actuate causing issue with display. Replaced lid lock. Ran diagnostic cycle. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Churchville, NY 14428
Evan
Job Details: 10/21/2021
Replacing gear case and impeller and spanner nut due to bearing inside gear case failing causing unit to produce a loud noise while in spin. Replaced all parts listed. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Bloomfield, NY 14469
Steve
Job Details: 10/18/2021
Replaced motor sump for motor getting power but not running. The dishwasher tests good
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL
Near Hamlin, NY 14464
Dave L
Job Details: 10/18/2021
Drain pump is loud and the unit is running longer than normal. Ordering pump and OWI. 8-1 error stored in diagnostics. ; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 WPW10705575 (OWI)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
Quoted for main control and harness for burned at the connection. ; rqstng P&A on 1 W10854215 (Control) and 1 WPW10612062 (Harness) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02CRBL2
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
"Found control not sending power to heater and causing error code. Quoted customer and they are deciding on repair. ; rqstng P&A on 1 W10084141 (Control), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
Ordering heater for gold bushings as per service pointer ordering motor for getting power but not washing. ; ordrng 1 W11537778 (Heater) and 1 W11460963 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKZO
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
Ordering heater for no dry; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Dave L
Job Details: 10/18/2021
Replaced harness and deli control due to no cool. Changes ice maker and led board with upper left module. Unit tested ok; dspstn on spec-tagged invntry: 1 W10804160 CNTRL- ELEC and 1 WPW10769076 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near North Chili, NY 14514
Dave L
Job Details: 10/18/2021
Customer was concerned with noise. They had pulled unit out slightly. This made the noise go away. Unit is operating properly at this time. Went over use and care with customer and adjusted feet.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Rochester, NY 14626
Dave L
Job Details: 10/18/2021
Freezer in not cooling. Temperature difference measurable at cap tube. Unit is oil restricted. Ordering compressor evaporator drier and fittings ; ordrng 1 W11507067 (Evaporator) and 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 2 W11506623 (5mm)s and 2 W11506621 (6mm)s and 2 W11504436 (6/1.8)s and 2 W11504429 (7.5/6mm)s and 2 W11504416 (8.5/6)s and 2 W11504415 (8.5/8)s and 2 W11506620 (8mm)s and 1 W11504424 (8/1.8 aluminum) and 2 W10913906 (Process tube)s and 1 W10898074 (Lok prep)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Rochester, NY 14626
Dave L
Job Details: 10/18/2021
Unit is not turning on intermittently and is leaking from bottom. Found leak at transmission seal. Ordering gear case and console. ; ordrng 1 W11423759 (Gear case) and 1 W11413337 (Console)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Victor, NY 14564
Steve
Job Details: 10/18/2021
Replaced motor for stalling causing poor or no wash. The dishwasher tests good
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Macedon, NY 14502
Steve
Job Details: 10/18/2021
"Replaced idler pulley and rollers for noisy operation. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14625
Steve
Job Details: 10/18/2021
"Replaced hinges, hinge pins and lid for persistent lid breaking at hinges."
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HEP4
Near Rochester, NY 14607
Steve
Job Details: 10/18/2021
Ordering frame for broken frame. Ordering crispers for cracked corners on crispers. Ordering right endcap for broken tab. Right endcap is covered under appliance Tec warranty. Paid in full; ordrng 1 WP67006185 (Frame) and 1 WP12656018 (Endcap) and 1 Sh15 (Shipping) and 2 WP67002659 (Crisper)s
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Rochester, NY 14620
Steve
Job Details: 10/18/2021
The evap cover is fully frosted and will not co e out. The refrigerator needs a cover; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Pittsford, NY 14534
Steve
Job Details: 10/18/2021
"Ordering latch for not operating returning with control in case it is needed. ; ordrng 1 WP8183270 (Latch) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10374126 CNTRL- ELEC"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Spencerport, NY 14559
Dave L
Job Details: 10/18/2021
Replaced shift actuator that disconnected from cam. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Brockport, NY 14420
Dave L
Job Details: 10/18/2021
Fan harness is open ordering fan/ harness; ordrng 1 W11024089 (Fan)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Perry, NY 14530
Dave F
Job Details: 10/11/2021
F7E1 heater error code . Washer pump is seizing and not turning on everytime . Pump is getting 120 volts . Unit needs new sump WPW10605057 ; ordrng 1 WPW10605057 (pump and motor assy)
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Dansville, NY 14437
Dave F
Job Details: 10/11/2021
F01 main control failure. Replaced control and tested unit. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Pittsford, NY 14534
Steve
Job Details: 10/11/2021
"Found unit not cooling and evidence of low or no charge. Tapped unit and recharged . Ordering dye drier for sealed system repair. ; rqstng P&A on 1 W10896689 (Coupler), ordrng 1 W10897199 (Coupler) and 1 W10895748 (Coupler) and 1 W10896677 (Coupler) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Process tube)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Dansville, NY 14437
Dave F
Job Details: 10/11/2021
Dryer drum fin had fallen off drum and could not be put back on . Replaced drum and tested unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
James
Job Details: 10/11/2021
Unit was making a loud noise and food thawed in freezer. Unit has since came back to temperature. Looks like ff evap recently defrosted. Slight frost buildup on freezer evap cover. Fans and thermistors passed. Suspect delayed defrost issue. Replace control and inspect temperature on return. ; rqstng P&A on 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM05
Near Brockport, NY 14420
James
Job Details: 10/11/2021
WZ6QSZ6NPL1Unit temperature fluctuates to below freezing in ff section. Frost on air diffuser. Complaint of loud noise. Inspected frost pattern and air diffuser. Unit functioning properly upon arrival. Ordering control and thermistor. ; ordrng 1 W11353813 (Control) and 1 WPW10383615 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Penfield, NY 14526
Steve
Job Details: 10/11/2021
7731957706Tested dryer and it is working as expected. Found the eco boost turns on automatically when starting dryer. Recommended to make sure eco boost is off. Temp tests were good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Fairport, NY 14450
Steve
Job Details: 10/11/2021
Replaced fresh food section led light for strobing again. Sprayed with dielectric grease to stop any moisture from contacting control board.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Ontario, NY 14519
James
Job Details: 10/11/2021
Complaint of poor wash and odor from inside tub. Replaced pump assembly and cleaned drain. Tested unit and found no leaks. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Perry, NY 14530
Dave F
Job Details: 10/11/2021
Job that was dispatched is not for correct unit . Unit that customer wanted looked at is out of warranty.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM2
Near North Chili, NY 14514
Dave F
Job Details: 10/11/2021
Unit not defrosting. Found the BI metal is open . Unit needs new harness with bi metal W10850438 . Ordering harness . Installed temporary bi metal please return harness to DF ; ordrng 1 W10850438 (evaporator fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14626
Dave F
Job Details: 10/11/2021
freshfood evaporator frosted up .made sure drain tube was not clogged . Checked defrost thermistor in diagnostics control is seeing it . Defrosted unit . Tested fans tested good . Ran test four . 3 way valve is working . Installed new defrost thermistor foil taped and zip tied in correct location according to service pointer. If problem persists order W11330971 UI and WPW10675033 main control .; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Macedon, NY 14502
Steve
Job Details: 10/11/2021
Replaced water valve for stripped inlet on hot water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Rochester, NY 14618
Dave F
Job Details: 10/11/2021
Drain tube was plugged causing water to puddle on the bottom . Cleared drain tube . Unit tested good .
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Ontario, NY 14519
James
Job Details: 10/11/2021
Center burner not sparking. Swapped connection for center and RR burner at spark module now all burners function properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Pittsford, NY 14534
Dave F
Job Details: 10/11/2021
Refrigerator not cooling . Found the drain tube had fallen off and was stuck in the condenser fan motor . Compressor getting to hot and turning off . Fixed drain tube compressor does turn on but is to hot to stay running . Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Webster, NY 14580
James
Job Details: 10/11/2021
Icemaker not functioning. 60 degrees in ice bin. Cycled icemaker successfully. Steamed air vents to ice bin and verified the are clear. Ice box fan not powering on. Dispenser latch broken. ; ordrng 1 W11407678 (Fan) and 1 WP2223877 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Webster, NY 14580
James
Job Details: 10/11/2021
216.91 paid last visit. Unit leaking from lower lh door. Found spray arms not rotating consistently causing tidal wave to overflow corner of the door. Need sump. ; ordrng 1 WPW10780877 (Pump) and 1 Sh15
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Webster, NY 14580
James
Job Details: 10/11/2021
Unit intermittent resets to 12:00 and oven turned itself on. Verified 120v to control and tested power cord. Could not replicate issues. Reseated connections on control. Ordering control. ; ordrng 1 W11258611 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Webster, NY 14580
James
Job Details: 10/11/2021
Complaint of loud noise sounds like a faucet is running. Customer took video and noise sounds like refrigerant flowing through tubing inside liner. Inspected unit and found door gasket off from ff door. Reinstalled gasket and molded with heat gun. Unit did not replicate issue while at the home. If problem persists replace LW10672972
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Honeoye Falls, NY 14472
Dave F
Job Details: 10/11/2021
F5E1 lid switch fault F5E2 lid lock error . Replaced lid lock and ran calibration. Tested unit in auto diagnostics. Unit tested good . ; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Macedon, NY 14502
Steve
Job Details: 10/11/2021
Replaced motor for getting power but not starting. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Fairport, NY 14450
Steve
Job Details: 10/11/2021
Found ui unresponsive on arrival. Recycled power and the dishwasher started to work as expected. Ran diagnostics with no error codes.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14618
Steve
Job Details: 10/11/2021
Tested dishwasher in diagnostics and it had no error codes. Instructed customer on running hot water at sink prior to starting and using high temp wash for better drying.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Fairport, NY 14450
Steve
Job Details: 10/11/2021
The refigerator was not cooling at all on arrival. Pulled refigerator out and tested. Recycled power a couple times and tested amp draw. Draw is at 1.07 amps. The compressor was starting as expected and the unit started cooling after power recycle. Had customer put bottle of water in freezer for four hours and she called and stated it was still warm. Ordering drier and three way valve. ; ordrng 1 W11429989 (Three way solenoid) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Victor, NY 14564
Steve
Job Details: 10/11/2021
Removed glass from drain pump that was stopping pump. The dishwasher tested good.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Penfield, NY 14526
Evan
Job Details: 10/11/2021
Replacing blower fan due to fan rattling and producing noise. Replaced fan. Tested unit. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEW04
Near Fairport, NY 14450
Evan
Job Details: 10/11/2021
Customer stated that they could not remove ice bucket. Attempted to removed bucket but button would not allow bucket to release. tech was able to finally remove bucket. Made adjustment on button so it would respond better when removing. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW6800WL1
Near Fairport, NY 14450
Evan
Job Details: 10/11/2021
Customer stated that unit was leaking while draining. Found that drain pump had cracked causing issue. Replaced drain pump. Tested unit. Unit tested good
We serviced a
MAYTAG DRYER
Model MDE508DAYW
Near Pittsford, NY 14534
Evan
Job Details: 10/11/2021
"Replacing blower, motor and idler pulley due to motor pulley breaking off of shaft on motor and idler pulley wearing away. Replaced all parts listed. Ran test cycle. Unit tested good ; used 1 S&H from stock"
We serviced a
WHIRLPOOL RANGE
Model WCG97US6DS00
Near Churchville, NY 14428
Evan
Job Details: 10/11/2021
Replacing orifice for all burners due to unit never being converted to LP when installed. Replaced orifices tested burners. Unit tested good
We serviced a
MAYTAG DRYER
Model 11097088601
Near Rochester, NY 14624
Evan
Job Details: 10/11/2021
Replacing gas valve due to unit failing to light burner whileIn use. Replaced gas valve. Tested unit multiple times. Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Dansville, NY 14437
Steve
Job Details: 10/08/2021
"Replaced main control, ui and lid latch for no response at ui. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE , used 1 W10810403 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Irondequoit, NY 14617
Evan
Job Details: 10/08/2021
Replacing control due to unit shutting off during cycle and not spinning out correctly. Replaced control. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322901 CONTROL
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
Steve
Job Details: 10/08/2021
Found freezer evaporator had a large band of ice on top of it and a big ball of ice around thermistor. The thermistor was loose and in incorrect position. Tightened thermistor and repositioned. The refrigerator tests good.
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Bloomfield, NY 14469
Steve
Job Details: 10/08/2021
"Replaced user interface and control for ending cycle shortly after it starts. The dryer tested good. ; dspstn on spec-tagged invntry: 1 W11406678 CONSOLE and 1 W11413567 PANEL-CNTL , used 1 W11413567 (Ui) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Macedon, NY 14502
Steve
Job Details: 10/08/2021
tested refrigerator with a GFCI on startup and in diagnostics. The refrigerator worked as expected. The gfci didi not trip. Recommend customer to replace outlet and breaker to standard gfci outlet and breaker combo.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC500ESS01
Near Fairport, NY 14450
Steve
Job Details: 10/08/2021
"Found the harness on bottom of door is broken, causing no ice production. Quoted for door. Customer is going to contact manufacturer. ; rqstng P&A on 1 LW10726007 (Freezer door ss), ordrng 1 Sh15 (Shipping)"
We serviced a
GE RANGE
Model JGB635DEKWW
Near Rochester, NY 14613
James
Job Details: 10/08/2021
Woman answered the door and said she doesn't need service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rush, NY 14543
Steve
Job Details: 10/08/2021
Found the evaporator in fresh food section did not defrost. Frost covered evaporator. Tested heater in diagnostics and it turned. 0n.. changed defrost type to daily for better cooling . The refrigerator tests good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14621
James
Job Details: 10/08/2021
"Unit not cooling ff section noise of ice hitting fan. Found partial frost pattern and frozen air diffuser. Removed ice and replaced thermistor. Freezer no cooling below 38 compressor pulls .6 amps. Ordering compressor and drier. ; ordrng 1 W10843121 (Drier) and 1 WPW10507886 (Compressor) and 1 W11506635 (Valve) and 1 W11504415 (Lok) and 2 W11506621 (Lok)s and 1 W10896678 (Lok) and 1 W10896689 (Lok), used 1 W10383615 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Hilton, NY 14468
Dave L
Job Details: 10/08/2021
F21 long drain error. Found unit over sudsing. Cleaner pump trap and pressure system. Ran clean washer cycle. Customer to repeat clean cycle until clear water is achieved
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rush, NY 14543
Steve
Job Details: 10/08/2021
Ordering drain pump for loud bearing. ; ordrng 1 WPW10531320 (Drain pump) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL FREEZER
Model WSR57R18DM04
Near Rochester, NY 14618
James
Job Details: 10/08/2021
Customer took a video of fridge sounding like compressor was grinding. Tested fridge and freezer. Found gasket loose allowing condensation to form. Suspect ice got into evap fan and has defrosted. Customer is to monitor. Once new door is installed fridge has to be centered inside cabinet so it's not contacting trim piece. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBS00
Near Rochester, NY 14625
James
Job Details: 10/08/2021
Frost buildup due to freezer door not self closing. Tightened rail screws and tested. Door seals properly. Customer is to monitor if problem persists replace WPW10397635 and WPW10397636
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Fairport, NY 14450
James
Job Details: 10/08/2021
Motor fault. Motor unable to reach target rpm. Ran diagnostics and verified 120v to control. Suspect broken wire in motor harness. Started normal cycle and oversuds occured. Cleaned soap from basket. Customer is to monitor soap usage. If problem persists replace harness W11545744; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR