Service History 38

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Rochester, New York 14612

Andres V

Job Details: 03/18/2026

"The start button will not respond to commands, i took it apart to see if it was not engaging but it is. Unit will need new ACU; ordrng 1 W11683480 (ACU)"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near West Henrietta, New York 14586

Trevor

Job Details: 03/18/2026

Burner is overheating. Ordering new Infinity switch.; ordrng 1 WP3149400 (Infinity switch)

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2SS

Near Rochester, New York 14626

Andres V

Job Details: 03/18/2026

"I replaced the control board and the broil element. I tested unit on a 350 bake cycle, found unit was 15 degrees off when in was taking temp in the middle center rack. When I put my temp coupler in the back temp is hotter. I believe the way the burner is set up is causing issue with customers food burning in the back and being undercooked in the front."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near North Chili, New York 14514

DeVaughn C

Job Details: 03/18/2026

"Customer reports unit stops modway through cycles, with time remaining and will not turn back on. No error codes stored. Unit turns on, heats, and tumbles with no issues. Excessive noise during use. Rollers and control board should be replaced. ; ordrng 1 W11780156 (Control Board)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLS3

Near Brockport, New York 14420

DeVaughn C

Job Details: 03/18/2026

"Customer reports unit does not run. Unit fills, sends power to motor, but pump is not moving water. Drain pump functioning as designed. Heating element is disintegrated. Heating element and sump pump motor should be replaced. ; ordrng 1 8572861 (Sump Motor) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Rochester, New York 14617

DeVaughn C

Job Details: 03/18/2026

"Customer reports unit knocks and moves around during spin cycle. No error codes stored. Customer states one winter coat caused extreme off-balance, large load of towels did not. Informed customer of proper loading practices, such as underloading. Moved unit back into position and calibrated. Unit functioning as designed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14616

DeVaughn C

Job Details: 03/18/2026

"Customer reports unit will not turn on. Final spin light flashing upon arrival. No error codes stored. Unit was stuck in cycle, preventing further use. Calibrated then ran diagnostic test cycle. Unit testing good at this time."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KYNDRFS

Near Rochester, New York 14626

Andres V

Job Details: 03/18/2026

Fresh food temp was 40 and freezer was 12. Customer stated a couple days prior unit was hovering around 50. I took off the back cover off and inspected the evap frost pattern which checked good. Customer stated unit was turning on and off every few minutes. ACU with temp sensor should be replaced. ; ordrng 1 WR55X43825 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 03/18/2026

"Customer states start button does not function. F5E1 (Door Stuck Closed) error code stored. Unit fills, sprays, and drains in diagnostics. Start button has failed. Control board and user interface should be replaced. ; ordrng 1 W11637581 (Control) and 1 W11612307 (User Interface) and 1 WPW10653840 (Door Latch)"

We serviced a

GE DISHWASHER

Model GDP670SYV6FS

Near West Henrietta, New York 14586

Trevor

Job Details: 03/18/2026

The old diverter disc assembly is missing the magnets. Install new diverter assembly with magnets. Tested okay

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rush, New York 14543

Trevor

Job Details: 03/18/2026

Unit working upon arrival. Test it and no obvious errors found. Possible user interface issue again. Customer will call back if problem reoccurs.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Farmington, New York 14425

Trevor

Job Details: 03/18/2026

Washer is not filling due to a loose connector at control board. Secured loose connector and retested. Washer is now filling normally and all functions are working.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, New York 14424

Trevor

Job Details: 03/18/2026

"Customer said that he cancelled call and already replaced washer. Advised customer that from the description of the problem, the repair would have been covered."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS3

Near Irondequoit, New York 14622

DeVaughn C

Job Details: 03/18/2026

"Customer reports excessive soap residue on dishes and poor wash quality. No error codes stored. Lukewarm water coming into unit, high temp wash has not been used by customer. Discovered food particles inside lower spray arm, preventing arm from rotating properly. Removed particles then tested. Repair completed successfully."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38GASW0WS

Near Irondequoit, New York 14609

Andres V

Job Details: 03/18/2026

Unit will start to heat but flame will go out a few seconds after it ignites. I replaced the dual valve and both thermostats. I tested unit with a temp coupler on a high temp setting. Unit did get up to temp and is cycling properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM4O4KPS3

Near Fairport, New York 14450

Trevor

Job Details: 03/18/2026

Drip pan is filled with water causing F8E4 error. Ran unit and found evidence of suds in water. This is the most likely cause of the overflow. Customer isn't using Jet-Dry but has been pre rinsing dishes using dish soap. Advise customer to only pre-rinse with water.

We serviced a

WHIRLPOOL DISHWASHER

Model WRFF3536SZ00

Near Rochester, New York 14623

Trevor

Job Details: 03/18/2026

Water is leaking from cracked water tubing at top of the door. 5/16 Connector needed to repair leak. Picking up connector from hardware store and returning.; O-emld tckt

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Penfield, New York 14526

Andres V

Job Details: 03/17/2026

Plugged in ge tool checked for error codes and software updates. Ran both fill valves and drain pump did not see leaks. Started a quick wash and watched underneath for leaks did not see any. I could not duplicate issue customer is to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Rochester, New York 14618

Trevor

Job Details: 03/17/2026

Customer claim dishwasher stopped working. Tested unit and did not find any malfunction. Ran calibration cycle to reset unit.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Rochester, New York 14620

Trevor

Job Details: 03/17/2026

Removed drain plug from garbage disposal unit to allow dishwasher to drain. Tested okay.

We serviced a

AMANA REFRIGERATOR

Model ABB1921WEW1

Near Rochester, New York 14620

Trevor

Job Details: 03/17/2026

Refrigerator is not defrosting. Bimetal and heater check okay. Installed new control jazz board.; used 1 WPW10503278 (Jazz board) from stock

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Rochester, New York 14618

Andres V

Job Details: 03/17/2026

"Found error code on unit for failed ACU, I replaced the main control. Started a normal cycle. Unit is working properly."

We serviced a

GENERAL ELECTRIC DRYER

Model GFD65GSPV0DS

Near Pittsford, New York 14534

Ben H

Job Details: 03/17/2026

I replaced the flame sensor and high limit and tested the unit and the flame stayed on with no smell

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXBL9

Near Rochester, New York 14607

Trevor

Job Details: 03/17/2026

Wash motor noisy. Ordering new sump assembly including wash motor.; ordrng 1 WPW10780877 (Wash pump)

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Hamlin, New York 14464

DeVaughn C

Job Details: 03/17/2026

"Customer reports unit stops midway through regular cycle, unable to adjust temperature on timed dry, and piece of plastic stuck in lint screen compartment. No error codes stored. Unable to recreate temp issue. Demonstrated temp and dryness settings. Removed plastic object from lint screen compartment. Unit functioning as designed."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/17/2026

"Custo,er reports excessive noise during use. Installed roller kit then tested. Repair successful. ; used 1 4392065 (REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/17/2026

"Customer states dishes do not get cleaned and no sounds heard from unit. F4E3 & F7E1 error codes stored. Motor did not spray in diagnostics. Heater functioning as normal. Sump motor should be replaced. Part pre-ordered, not yet received. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Panorama, New York 14625

Andres V

Job Details: 03/17/2026

Replaced sump and pump. Tested unit. Unit is working properly.

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Rochester, New York 14621

Andres V

Job Details: 03/17/2026

Found unit was heating but flame would shut off because air was backing up. I found the lint filter housing was clogged with lint at the bottom. I cleaned it out and took temp readings. Unit is heating and cycling correctly.

We serviced a

GE WASHER

Model WCVH6260HWW

Near Rochester, New York 14609

Andres V

Job Details: 03/17/2026

Baker moves around a lot when a heavy load is being done. Found suspension rods were weak and letting basket bounce around. I replaced all four suspension shocks. Customer is to do load with clothes and see results

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Pittsford, New York 14534

Ben H

Job Details: 03/17/2026

The customer complaint is the unit does not cool. I found the unit had extremely watt pull And the condenser and compressor were cool to the touch. The unit either has a high side leak or an Inefficientcompressor. The only way to know for sure would be to tap the system. I informed the customer that labor to do so is $600 and a new compressor would be covered under 10 year warranty do a leak would not. The customer declined the repair ; O-emld tckt

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WET4027HW2

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/17/2026

Washer will not turn on or respond to functions. Unit is getting power. Status light on control board not illuminated. Dryer is functioning. Washer control board should be replaced. ; ordrng 1 W11629601 (Control Board)

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Pittsford, New York 14534

Ben H

Job Details: 03/17/2026

The customer complaint is the basket was melted and there was a intermittent burning smell. I found some plastic residue on the element so I scraped it off and ordered a new basket to be shipped directly to the customer ; ordrng 1 W11783304 (Basket (SHIP DIRECT))

We serviced a

GENERAL ELECTRIC DRYER

Model PTD70EBPT1DG

Near Penfield, New York 14580

Andres V

Job Details: 03/17/2026

Checked power at the outlet only found 120v. Checked it at the dryer as well same thing. Reccomended customer gets an electrician to take a look at outlet.

We serviced a

GENERAL ELECTRIC DRYER

Model GTX33EASK1WW

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/17/2026

Failed start button prevented unit from starting. Replaced start button then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SGVW1W

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/17/2026

"Customer states detergent is not dissolving, and no water is entering unit. F63 (Flood Condition Fault) error codes stored. Tested water valve, circulation, and diverter. Unit is pumping water, but severely under pressured. Contacted GE Technical. Agent recommends replacing diverter and circulation components. #21230477; ordrng 1 WD19X33098 (Diverter) and 1 WD19X33099 (Disk & Mag), rqstng P&A on 1 WD19X32518 (Wash Pump)"

We serviced a

GENERAL ELECTRIC RANGE

Model JKD3000SN4SS

Near Pittsford, New York 14534

Ben H

Job Details: 03/17/2026

The customer complaint is an error code when they use the lower oven. I found an error code for lower cooling fan not working. I tested the fan in diagnostics mode and it does not turn on at all. I found the resistance to be extremely low causing backfeed to the lower fan relay. The blower fan and the control board will need to be replaced ; ordrng 1 WB26X35089 (Blower motor) and 1 WB27X36811 (Control) and 1 WB27X28659 (Fan sensor)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNFS

Near Churchville, New York 14428

Trevor

Job Details: 03/17/2026

Installed new UI and door board but still getting communication error and all wiring checks okay. Ordering new main board and convertible draw board.; ordrng 1 WR55X48225 (Main control board) and 1 WR55X41525 (CD control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Pittsford, New York 14534

Ben H

Job Details: 03/17/2026

"Replaced the door switch/ evap motor, and control board and the unit went immediately to defrost mode. Unit is operating correctly, customer is to use and monitor."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ11

Near Webster, New York 14580

Andres V

Job Details: 03/17/2026

Could not duplicate noise. I suggested when customer hears noise to stop microwave and take out the turntable and see if noise stops.

We serviced a

KITCHENAID RANGE

Model KSEG700EBSS

Near Fairport, New York 14450

Ben H

Job Details: 03/17/2026

The customer complaint is the unit doesnt pre heat. I found the bake element was shorted out. I ordered a new element ; ordrng 1 W10779716 (Element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near West Henrietta, New York 14586

Trevor

Job Details: 03/17/2026

Ice maker isn't harvesting. Freezer light is defective. Waiting for parts on order.; schdld next appmnt for 3/20 FRI !

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF336SPS00

Near Irondequoit, New York 14617

Zach L

Job Details: 03/17/2026

"Reservoir leaking, spraying water when dispensing. Needs new reservoir.; ordrng 1 W11778702 (Reservoir) and 1 W11779440 (Duct cover)"

We serviced a

MAYTAG WASHER

Model MVWC465HW

Near Rochester, New York 14623

Trevor

Job Details: 03/17/2026

Left rear suspension rod came loose from broken plastic support. Replaced support from spare stock part and reinstalled suspension rod. Tested ok. Customer says her warranty is renewed.

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Rochester, New York 14616

Zach L

Job Details: 03/17/2026

Flames too high on all burners. Adjusted flame height.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ2

Near Rochester, New York 14616

Zach L

Job Details: 03/17/2026

"Unit off until turning on a burner. Tested voltage at house, L1 to L2 measured 120V. Should be 240V. No voltage from black wire. Advised customer to contact electrician. Knobs loose and unable to consistently turn switches, needs new knobs.; ordrng 4 W11517331 (Knobs)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Greece, New York 14626

Zach L

Job Details: 03/17/2026

"Pressure sensor failure. Replaced control and tested, unit working properly.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, New York 14626

Zach L

Job Details: 03/17/2026

"Freezer LED out, upper fridge LEDs wires in series, causing upper lights to go out. Replaced freezer LED, all lights functioning."

We serviced a

WHIRLPOOL WASHER

Model MFW7020RF0

Near Rochester, New York 14612

Zach L

Job Details: 03/17/2026

"Replaced rotor and stator. Tested in full diagnostic cycle, unit working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Webster, New York 14580

Zach L

Job Details: 03/17/2026

Replaced filter housing and UI. Unit working properly.

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Hilton, New York 14468

Zach L

Job Details: 03/17/2026

"Customer showed video of unit spinning off balance. Unit rattling, shaking, and walking. Unit worked properly for first two loads after previous visit before issue reappeared. Unit did not throw error code, no errors stored. No errors indicates unit is measuring load as balanced when shaking. Software issue in control board. Replaced control board and tested."

We serviced a

WHIRLPOOL OVEN

Model WEE745H0LZ3

Near Rochester, New York 14626

Zach L

Job Details: 03/17/2026

Trim piece loose. Replaced trim piece.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF670SYV6FS

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 03/17/2026

Customer reports door not closing properly and leaking. Discovered unit was unlevel. Leveled unit then tested. Repair successful.

We serviced a

AMANA WASHER

Model NTW4519JW

Near Henrietta, New York 14467

Trevor

Job Details: 03/17/2026

Constantly draining issue. Installed new control board from stock. Tested ok; used 1 W11607637 (Control board) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Victor, New York 14564

Ben H

Job Details: 03/17/2026

Customer complaint is the drain pump is running constantly. I replaced the control board and tested the unit to verify proper operation. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

KITCHENAID OVEN-MW COMBO

Model KOEC730SPS00

Near Canandaigua, New York 14424

Ben H

Job Details: 03/17/2026

"The customer complaint is an error code keeps popping up. The error code is for Secondary cooling fan not turning on. I cleared the code and tested the fans in service mode and they both work properly. There is a communication error between the Acu, main control and the upper blower fan. All 3 will need to be replaced ; ordrng 1 W11598119 (Blower fan) and 1 W11783549 (Control PSP) and 1 W11754874 (Acu PSP)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Penfield, New York 14526

Andres V

Job Details: 03/17/2026

Error code for no heat found. Tech sheet stated To run diagnostic cycle to clear codes and getting heating back on. I ran a cycle and at the end poured water on heater with customer watching. Heater is getting hot.

We serviced a

JENN AIR MICROWAVE

Model JMW2430DS01

Near Pittsford, New York 14534

Trevor

Job Details: 03/16/2026

Applied JB weld repair kit to UI board as per TSB. Reinstalled UI and tested okay.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Rochester, New York 14618

Andres V

Job Details: 03/16/2026

"Drain pump runs continuously and the UI wont turn on. I cleared the drain coin trap, blew through the pressure tube drain pump kept running. I could not check error codes because UI would not turn on. I called techline they suggested i replace the UI and ACU.; ordrng 1 WH22X38697 (Main control) and 1 WH22X34917 (UI)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTS22KGNBRWW

Near Pittsford, New York 14534

Trevor

Job Details: 03/16/2026

Install new control board with LED. Tested okay.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14620

Trevor

Job Details: 03/16/2026

No phone # listed and no answer at the door. Tagged door for customer to call back.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

MAYTAG DRYER

Model MEDB850WR0

Near Lima, New York 14485

Ben H

Job Details: 03/16/2026

Case number 22848161. The customer complaint is the unit spins for a couple seconds and then shut off. I got inconsistent voltage readings so I called techline and after diagnostics we found the heater relay does not close properly and the control is reading L2 as low voltage when it receives proper voltage. The unit will need a new control board pn W10111620 and control is NLA so the unit is unrepairable ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rochester, New York 14611

Trevor

Job Details: 03/16/2026

Replaced fault Wash motor

We serviced a

GENERAL ELECTRIC RANGE

Model JB256RT3SS

Near Rochester, New York 14614

Trevor

Job Details: 03/16/2026

Installed new terminal block and wiring. Range tested okay.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Rochester, New York 14611

Trevor

Job Details: 03/16/2026

Confirmed error F1E1 code in diagnostics. Installed new control board.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB9

Near Irondequoit, New York 14617

Zach L

Job Details: 03/16/2026

Installed new ice maker arm extension

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Mendon, New York 14506

Ben H

Job Details: 03/16/2026

Customer complaint is the start button does not respond to touch. Replaced control with one sent by square trade. Tested unit and verified it is working normally again.; used 1 W11637583 (Control) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Rochester, New York 14626

Zach L

Job Details: 03/16/2026

Replaced oven gas valve and tested. Detected no gas leak

We serviced a

JENN AIR RANGE

Model JEC9530BDB13

Near Fairport, New York 14450

Andres V

Job Details: 03/16/2026

Found right front outside burner and the inside burner getting power but not heating up. Burner will need to be replaced ; ordrng 1 W10823724 (Right front burner)

We serviced a

KITCHENAID RANGE

Model KEBS109BSS01

Near Pittsford, New York 14534

Ben H

Job Details: 03/16/2026

Customer complaint is the UI wont respond and has no lights. I tested continuity on the thermal fuse and found it had gone bad. I replaced the thermal fuse and tested the cooling fan to verify it wasnt causing the fuse to blow.

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14609

DeVaughn C

Job Details: 03/16/2026

"Start button failed, preventing unit from starting properly. Replaced start button then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Pittsford, New York 14534

Ben H

Job Details: 03/16/2026

The customer complaint is rust on the panel. I went to replace the panel and found I had been sent the wrong one. I reordered the panel and rescheduled the customer ; ordrng 1 W11461682 (Panel)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW538ADW0WS

Near Rochester, New York 14615

DeVaughn C

Job Details: 03/16/2026

"Customer reports unit doesnt add enough water, and doesnt operate correctly. Started normal wash cycle upon arrival. During sensing and agitation, other lights were dimming in the home. Tested outlet where machine is plugged in, voltage dropping significantly during spin and agitation. Lid lock, spin, and agitation functions passed diagnostic testing. Customer states three previous machines failed in similar fashion. Failed wiring in home causing machine failure. Suggesting customer to contact electrician. No further repair at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 03/16/2026

Customer reports intermittent grinding noise during spin. Unit began making excessive noise during spin test. Gearcase is worn and should be replaced. ; ordrng 1 W11454372 (Gearcase)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DCO

Near Ontario, New York 14519

Andres V

Job Details: 03/16/2026

Unit not draining. Checked underneath found wire connector going to pump motor broken. Put a new spade connector on wire and reconnected. Ran a diagnostic cycle unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Webster, New York 14580

Andres V

Job Details: 03/16/2026

"Wash pump is not recirculating water. Replaced the sump and pump, tested unit out. Unit is working properly now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ05

Near Fairport, New York 14450

Ben H

Job Details: 03/16/2026

"Customer complaint is a tear in the right side door seal to the fridge. I replaced the door seal, and heated to ensure a good door seal.; dspstn on spec-tagged invntry: 1 W10830162 GASKET"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV6FS

Near Macedon, New York 14502

Ben H

Job Details: 03/16/2026

The complaint was the unit leaks. I found the lower spray arm was melted causing the leak so I replaced the spray arm and the unit works properly

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HV0

Near Hilton, New York 14468

Zach L

Job Details: 03/16/2026

Installed new burner knob and tested

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Webster, New York 14580

Andres V

Job Details: 03/16/2026

Found unit had F3E1 pressure fault error code. I replaced the ACU and tested unit on a diag cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKJFFS

Near Penfield, New York 14526

Andres V

Job Details: 03/16/2026

"Replaced the evaporator cover with fan. Turned unit back on, evap fan no longer makes pulsating sound when running."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near Rochester, New York 14609

Andres V

Job Details: 03/16/2026

Unit stays draining continuously. I checked the drain hose it is cleared. I took off drain pump and vacuumed out Inside drain pump housing still got the same result. Unit will need ACU and pump replaced. ; ordrng 1 W11412291 (Drain pump) and 1 W11672041 (ACU)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14616

DeVaughn C

Job Details: 03/16/2026

"Customer reports unit was spinning for >3 hours, and will not start cycles. Unit hums during sensing. F7E7 error code stored. Severe off-balance load caused extended rebalance event & caused capacitor to fail. Cleared error codes, replaced capacitor, calibrated, then began normal wash cycle. Repair successful. ; dspstn on spec-tagged invntry: 1 W11670519 LATCH , used 1 W11395618 (CAPACITOR) from stock"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 03/16/2026

Customer reports unit drains continuously during cycles. Pressure sensor on control board has failed. Replaced control board then calibrated. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

KITCHENAID OVEN

Model KFGG500ESS7

Near Victor, New York 14564

Ben H

Job Details: 03/16/2026

I went to replace the faulty Ignitor and found the one the previous tech ordered was the incorrect part. I ordered the correct part and rescheduled the customer ; ordrng 1 WPW10333842 (Ignitor)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Churchville, New York 14428

Zach L

Job Details: 03/16/2026

Replaced shock absorbers and ran full diagnostic cycle. Unit working properly.; dspstn on spec-tagged invntry: 1 W11458345 PUMP-WATER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, New York 14624

Zach L

Job Details: 03/16/2026

"Leaking from inlet assembly, O-ring bad. Needs new inlet assembly; ordrng 1 W11535094 (Inlet assembly) and 1 W11535081 (Inlet nut) and 2 W11551775 (Kickplate screw)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Canandaigua, New York 14424

Ben H

Job Details: 03/16/2026

I replaced the weak suspension rods and tested the unit and it works properly

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630PGR7WW

Near Rochester, New York 14624

Trevor

Job Details: 03/16/2026

Reset loose upper wash arm mount. Diagnostics shows that the 'last five cycles were run on the light or express setting which isn't recommended for everyday use'. Advise customer to use the normal or heavy cycle to ensure that dishes come out clean.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/16/2026

"Customer reports unit will not spin water out of items, has not used machine since failure. One heavy throw blanket in machine upon arrival. Extreme off balance scenario caused failure to spin. Redistributed item then ran drain and spin. Unit functioning as designed."

We serviced a

MAYTAG RANGE

Model MGR6600FW6

Near Churchville, New York 14428

Trevor

Job Details: 03/16/2026

22861015 case#Install new knobs and documented that customer was turning knobs appropriately. Customer insist that knobs will break again.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BPV3DG

Near Rochester, New York 14606

Zach L

Job Details: 03/16/2026

"Front right suspension rod weaker than the rest, unable to hold basket in place during spin cycle. Needs new suspension rods.; ordrng 2 WH16X26911 (LH Suspension rod)s and 2 WH16X26910 (RH suspension rod)s"

We serviced a

GE RANGE

Model GGF600AV2SS

Near Rochester, New York 14613

Zach L

Job Details: 03/16/2026

Incorrect part. Reordering part.; ordrng 1 WB28X47142 (LR orifice) and 1 WB02X24728 (LR injet) and 1 WB01K10037 (Orifice nut)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Spencerport, New York 14559

DeVaughn C

Job Details: 03/16/2026

"Customer reports excessive movement during spin, items waterlogged after cycles, excessive basket movement, and loud noise after fill. No error codes stored. Suspension passed test. Unit reached high speed spin with no issues. New hammer arresters installed on water line, slight recoil in water pipes when water stops. Informed customer of proper loading techniques to avoid off balance events, and operation of water valves. Ran a rinse and spin cycle with a set of sheets prior to departure, no issues present. Unit functioning as designed."

We serviced a

WHIRLPOOL M/W OTR

Model WML75011HN0

Near Rochester, New York 14609

Andres V

Job Details: 03/16/2026

Replaced the UI hosing with correct color one. Tested out the touch panel. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5536RZ

Near Rochester, New York 14618

Zach L

Job Details: 03/13/2026

"Customer seeing items freeze when pushed off back of shelf and left under vent. Advised customer to avoid pushing items against back wall, this disrupts airflow and causes freezing."

We serviced a

WHIRLPOOL OVEN

Model JJW3430IM00

Near Fairport, New York 14450

Zach L

Job Details: 03/13/2026

"Replaced UI and tested. All buttons responsive, all functions working.; used 1 W11460590 ( UI) from stock"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42GASJ2WW

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/13/2026

Replaced belt then tested. Repair successful.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD70GBPT0DG

Near Rochester, New York 14612

DeVaughn C

Job Details: 03/13/2026

Unit making excessive noise during use. Discovered failed idler assembly. Components should be replaced. ; ordrng 1 WE03X38319 (Idler Assembly) and 1 WE1M462 (Drum Sleeve) and 1 WE1M461 (O Ring)

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 03/13/2026

"Customer reports off-balance event with knocking noises; then unit would not spin in drain and spin cycle with same items. No error codes stored. Suspension passed testing. Added items then ran drain and spin. Unit reached high speed spin with no issues. Customer experienced isolated off balance event. Informed customer of proper loading practices for optimal performance. Unit functioning as designed, no further repair needed at this time."