We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near East Syracuse, NY 13057
Chuck
Job Details: 07/26/2022
Trained with Doug on R600
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Victor, NY 14564
Dave F
Job Details: 07/26/2022
"Ice buildup in freezer side. Found clogged drain tube. Cleaned out drain tube and modified it. Steamed out all ice. Tested, all operations normal."
We serviced a
GE RANGE
Model JB645EK3ES
Near Pittsford, NY 14534
Dave F
Job Details: 07/26/2022
Door latch would not unlock on range. Adjusted manual door handle so it engages with microswitch. Unit now unlocks and is usable.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Dave F
Job Details: 07/26/2022
"Unit had brass bushings on heater element. Replaced heating element for Service Pointer W11540965, S17304. Tested, no leaks. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Penfield, NY 14526
Dave F
Job Details: 07/26/2022
"Frost buildup on fresh food evaporator. Tested thermistor, 10.6 kohms approx 25 degrees F. W11512766, Service Pointer recommends to replace UI and thermistor. Quoted customer who did not want to move forward with repair. Told customer to turn unit off and let it defrost. Customer will seek new unit due to having door issue on freezer harness."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Penfield, NY 14526
Dave F
Job Details: 07/26/2022
"Unit had brass bushing on heating element. Covered under Service Pointer W11540964, S17304. Replaced heating element. Tested, no leaks, all operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HBS01
Near Rochester, NY 14618
Dave F
Job Details: 07/26/2022
Unit lost power. Verified that input voltage was correct. Shook external drain pump and unit turned back on. Short in the rear drain pump. Ordering drain pump to repair.; ordrng 1 W11539855 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Pittsford, NY 14534
Dave F
Job Details: 07/26/2022
Unit was not correct unit to diagnose.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Liverpool, NY 13090
Chuck
Job Details: 07/25/2022
"Customer stated that upper rack tracks separated causing rack to fall. After inspecting unit i discovered that the upper tracks are separated and need to be replaced and the right side adjuster broke when the rack fell. Ordering track assembly left W11259785, track assembly right W11259786 and right side adjuster WPW10740410. S-Code S22916; ordrng 1 WPW10740410 (Right side adjuster) and 1 W11259785 (Track assembly left) and 1 W11259786 (Track assembly right)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14612
Dave L
Job Details: 07/25/2022
Flashed control due to incomplete cycles. No errors were stored in diagnostics.Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXTS01
Near Conesus, NY 14435
Dave F
Job Details: 07/25/2022
Ice maker is not cycling all the time and is working intermittently. Was able to get the ice maker to cycle . The optics are working . Ordering ice maker ; ordrng 1 2198597 (icemaker assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14612
Dave L
Job Details: 07/25/2022
Ice motor coupler is broken preventing the ice from dispensing. Ordering coupling. ; ordrng 1 WP2220458 (Coupling)
We serviced a
WHIRLPOOL OVEN
Model RBD275PDB15
Near Spencerport, NY 14559
Dave L
Job Details: 07/25/2022
The display on the control has failed. The control is NLA
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/25/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canandaigua, NY 14424
Dave F
Job Details: 07/25/2022
Harness and bulb that came in both were not correct reordering parts . Customer said ice maker is slow making ice . Ordering ice maker . ; ordrng 1 W11549780 (Led bulb) and 1 W11546681 (Harness) and 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW05
Near Dansville, NY 14437
Jeremy
Job Details: 07/25/2022
Replaced inverter and control for unit not powering on. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Canandaigua, NY 14424
Dave F
Job Details: 07/25/2022
Replaced ice maker. Cycled component. All operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Clifton Springs, NY 14432
Dave F
Job Details: 07/25/2022
Unit making fan noise. Couldn't recreate symptom on site. Recommended customer monitor unit and to take a video if it returns.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Rochester, NY 14618
Dave F
Job Details: 07/25/2022
"Unit had long drain error and would stop during cycle. Unit would not drain and door would lock. Replaced drain pump. If problem persists, order pressure sensor WPW10448876.; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14613
James
Job Details: 07/25/2022
Door seals pilled off doors. Installed seals with silicone and inspected that they are sealing.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14626
Dave L
Job Details: 07/25/2022
Unit will not operate. Read 0vac at terminal box. Had the customer cycle breaker. Unit tested ok. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHV00
Near Rochester, NY 14626
Dave L
Job Details: 07/25/2022
Gasket is torn ordering gaskets ; rqstng P&A on 1 W10830289 (Gasket) and 1 W11368721 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Ridgemont, NY 14626
Dave L
Job Details: 07/25/2022
Customer concerned with movement of the machine during spin. No errors in diagnostics. Ran a load of towels to recreate issue. Unit is operating as designed.
We serviced a
KITCHENAID OVEN
Model KEHC379JSS05
Near Victor, NY 14564
Jeremy
Job Details: 07/25/2022
Replaced oven safety thermostat for oven not heating. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Irondequoit, NY 14617
James
Job Details: 07/25/2022
Unit intermittently not dissolving soap. Tested unit and freed float switch. Unit went through diagnostics cycle successfully. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14622
James
Job Details: 07/25/2022
Unit not cooling. Freezer frozen. Heater functions in Diagnostics. Replaced thermistor and defrosted evaporator. Customer is to monitor. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Irondequoit, NY 14622
James
Job Details: 07/25/2022
Unit developing condensation in door. Rattling noise in back of unit. Replaced vent customer supplied and adjusted feet. Inspected door seal and filter. Unit functioning properly. Customer is to monitor.
We serviced a
MAYTAG OVEN
Model MGR4452BDQ
Near Webster, NY 14580
James
Job Details: 07/25/2022
"Unit not heating on bake. Power to igniter. Replaced igniter and tested. One year warranty on repair. ; used 1 12400035, and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14612
Dave L
Job Details: 07/25/2022
Ice motor coupler is broken preventing the ice from dispensing. Ordering coupling. ; ordrng 1 WP2220458 (Coupling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14612
Dave L
Job Details: 07/25/2022
Cleaned drain tube from behind evaporator compartment and verified floor to drain pan. Replaced deli harness.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, NY 14612
Dave L
Job Details: 07/25/2022
Unit will not complete aWash cycle due to a basket engagement failed. Found magnet separated from slider. Replaced slider and cleared error codes. Tested ok; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Hilton, NY 14468
Dave L
Job Details: 07/25/2022
"Replaced rollers, belt and idler due to wear. Tested ok. ; used 1 4392065 (Repair kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADT0
Near Ontario, NY 14519
Andres
Job Details: 07/25/2022
Replaced UI. Tested unit. Dishwasher is responding and working properly.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Ontario, NY 14519
Andres
Job Details: 07/25/2022
"Replaced power cord. Tested unit, dryer turned on and is heating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ontario, NY 14519
Andres
Job Details: 07/25/2022
Replaced damper. Once damper was installed I heard it open without any noises.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ05
Near Sodus, NY 14551
Andres
Job Details: 07/25/2022
Replaced ice maker. Once ice maker was installed I heard it call for water.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Webster, NY 14580
James
Job Details: 07/25/2022
Replaced tub. Heater and dispenser. Tested for leaks then reassembled. ; dspstn on spec-tagged invntry: 1 W11378552 TUB
We serviced a
WHIRLPOOL RANGE
Model KDFE104HPS1F6E4
Near Rochester, NY 14610
Dave F
Job Details: 07/25/2022
"Unit not filling with water. Float switch failure in memory. Found connector unplugged. Connected back into housing. Tested for water input, wash and drain pump. All operations normal."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Hilton, NY 14468
Dave L
Job Details: 07/25/2022
Replaced broken upper rackAdjusters and lower track assemblies. Tested ok. P&l covered under W13I0C0APL1; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Webster, NY 14580
James
Job Details: 07/25/2022
Replaced rh panel and tested unit no longer scraping during cycle.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS0
Near Rochester, NY 14620
Dave F
Job Details: 07/25/2022
Found broken knobs and jammed front left gas valve. Ordering gas valve and knobs for repair.; ordrng 3 W11517334 (Knob)s and 1 W11211501 (Knob Mini) and 1 W11223016 (Gas Valve)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEB4
Near Rochester, NY 14618
Dave F
Job Details: 07/25/2022
Replaced ice maker. Cycled for functionality and water input. All operations normal.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
MAYTAG OVEN
Model MER6600FZ1
Near Sodus, NY 14551
Andres
Job Details: 07/25/2022
Customer stated front left burner was staying on high heat and would not work when set to low. Unit needs a new front left infinite switch.; ordrng 1 WPW10434452 (Infinite switch)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Marion, NY 14505
Andres
Job Details: 07/25/2022
Customer stated unit was making grinding noise. Diagnosed unit and found that unit needs a gearcase replaced. Gave customer a quote for repair but they have chose to buy a new unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Williamson, NY 14589
Andres
Job Details: 07/25/2022
Customer stated unit did not go through cycles. Put unit into a diagnostic and checked for error codes found F7E1 for basket speed fault. I checked the belt and made sure that basket spins freely. Ran a diagnostic cycle successfully. Could not duplicate problem.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
Andres
Job Details: 07/25/2022
Replaced main control on unit. Customer is to monitor and let us know if problem continues.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/25/2022
"Rattling noise while running. Rollers, idler pulley and belt all tested good. I did clean out debris from the blower wheel housing that was causing a rattling while in use. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Syracuse, NY 13206
Chuck
Job Details: 07/25/2022
Helped Doug with SS
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Farmington, NY 14425
Jeremy
Job Details: 07/25/2022
"Found RC light out, verified door switch operation. No power getting to LED module. Ordering module and control.; ordrng 1 W11399844 (Control) and 1 W11527432 (LED Module)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Victor, NY 14564
Jeremy
Job Details: 07/25/2022
"Customer stated unit would drain. Unit has F9E1 and F8E6 error codes. Verified drain pump does not run. Checked and found broken wire to drain pump. Repaired wire, unit checks good."
We serviced a
JENN AIR OVEN
Model JGRP436WP01
Near Fairport, NY 14450
Jeremy
Job Details: 07/25/2022
"Found convection fans run when unit is plugged in and a strong burned electrical order. Inspected for burned wires, could find any. Relay is stuck on control board. Ordering control; ordrng 1 W10888661 (Appliance Manager)"
We serviced a
JENN AIR DISHWASHER
Model JDB8200AWS0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/25/2022
"Found F9E1 and F4E1 error code flashing on arrival. Ran diagnostics and found that lower spray arm is not rotating. Found foreign material blocking holes. Removed obstructions, all functions check during diagnostic. When started on a normal cycle unit will fill a small amount then stop and reset itself. Ordering control.; ordrng 1 W10473198 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14619
Jeremy
Job Details: 07/25/2022
Customer stated unit will not start a cycle. Ran diagnostics and found F7E1 error code. Ran diagnostic cycle and found motor just hums when trying to agitate. Removed belt and motor will start without belt. Ordering capacitor and motor.; ordrng 1 W11395618 (CAPACITOR) and 1 W11026785 (MOTOR- DRIVE)
We serviced a
JENN AIR OVEN
Model JJW3830DS02
Near Rochester, NY 14624
Jeremy
Job Details: 07/25/2022
Replaced console for F2E0 error code. Unit checks good.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS01
Near West Henrietta, NY 14586
Jeremy
Job Details: 07/25/2022
"Checked and found ignitor has a weak glow and no gas is coming through. Replaced ignitor, unit checks good.; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Liverpool, NY 13088
Chuck
Job Details: 07/21/2022
Customer stated after doing a load of towels they didnt spin out all the way. No codes. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer about cycle selection and the proper amount of detergent to use. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/21/2022
"Brass bushings on heating element. Service Pointer W11540964, S17304 covers element replacement. Replaced heating element and tested. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Liverpool, NY 13090
Chuck
Job Details: 07/21/2022
Helped Doug
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/21/2022
Customer stated that they were having the same issue with the lights but the lights started working again the day after they called. Upon arrival the lights were working normally. Light module tested good and led control tested good. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/21/2022
Replaced moisture sensor and control for F3E2 error code and too much water during steam cycle. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Honeoye Falls, NY 14472
Dave F
Job Details: 07/21/2022
"LED lights in fresh food ceiling and freezer not working. Replaced in LED in freezer. LED was foamed in. Service Pointer W11460554, S191AQ covers parts and labor. Unit tested good.; used 1 W10695459 (LED module) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/21/2022
Customer stated that F3E1 error code. Code F3E2-pressure system. After inspecting the unit i discovered a kink in the pressure hose. I removed kink and ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model CAW38125HW
Near Ontario, NY 14519
Jeremy
Job Details: 07/21/2022
Customer stated unit wouldn't stop spinning left it unplugged. Checked and found no error codes. Ran diagnostic cycle verified all functions as expect. Determined most likely cause to be unbalanced load. If problem persists order control board part #W11498193
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Marion, NY 14505
Jeremy
Job Details: 07/21/2022
Customer stated PF code was on dryer. Checked and found outlet was loose to dryer cord. Causing dryer to shut off intermittently. Advised customer to contact an electrician to replace receptacle.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS
Near Penfield, NY 14526
Jeremy
Job Details: 07/21/2022
Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Irondequoit, NY 14609
Jeremy
Job Details: 07/21/2022
"Replaced dispenser assembly, advised customer on running self clean cycle with affresh at least once a month. Unit checks good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Dave F
Job Details: 07/21/2022
"No fill/long fill error. Found that cold water was not turned on. Turned on cold water and tested with self-diagnostic. All operations normal. Calibrated unit. Dripping at cold water tap, recommended customer contact plumber."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, NY 14450
Dave F
Job Details: 07/21/2022
"Replaced bimetal sensor and tested, cooling normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Rochester, NY 14605
Dave F
Job Details: 07/21/2022
Unit not cooling. Found ice build-up in freezer and fan not blowing. Fan has 120 VAC into component. Ordering fan for repair.; ordrng 1 WP2315539 (Evap Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Rochester, NY 14609
Jeremy
Job Details: 07/21/2022
Customer stated unit stopped spinning. Checked and found belt came off cam and motor. Found drive pulley loose. Replaced cam assembly. Unit checks good.; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Webster, NY 14580
Dave L
Job Details: 07/21/2022
"Evacuated, flushed, and replaced drier due to high side restriction. Unit tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Rochester, NY 14607
Dave L
Job Details: 07/21/2022
Replaced ice maker. Customer toMonitor after 48 hours ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Dave L
Job Details: 07/21/2022
"Unit displays basket speed sensor fault. Hall sensor failed tachometer test. Replaced actuator and retested. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 w10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WRT518SZFB02
Near Rochester, NY 14616
Dave L
Job Details: 07/21/2022
Raised freezer door due to poor sealing.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Rochester, NY 14621
Dave L
Job Details: 07/21/2022
Replaced worn drum rollers and squared cabinet to prevent further wear. Tested ok. ; used 1 349241t (Roller) from stock
We serviced a
JENN AIR RANGE
Model JDS9860AAB
Near Rochester, NY 14617
Dave L
Job Details: 07/21/2022
Replaced oven sensor due to oven over temp error. Control is NLA customer toMonitor ; dspstn on spec-tagged invntry: 1 12001656 SENSOR
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Rochester, NY 14612
Dave L
Job Details: 07/21/2022
Found unit making a noise when drum is turned. Found heater clip bent upwards and scraping against the inner drum. Because this washer is not equipped with and heater I was able to just removeThe clip. Washer tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Churchville, NY 14428
Dave F
Job Details: 07/21/2022
Replaced tub seal for leakage issue. Tested with self-diagnostic and there was no leakage.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Rochester, NY 14618
Jeremy
Job Details: 07/21/2022
"Customer stated dishwasher not rinsing or washing dishes. Checked and found F6E4, F6E1. Ran diagnostic cycle and all functions as expected. Found cherry stems and some other foreign material in sump filter. Also found some build up in drain hose where it connects to garbage disposal. Removed all foreign material. Unit checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/21/2022
Replaced right track for pulling out too far and all lower rack rollers. Unit checks good.; dspstn on spec-tagged invntry: 1 W11259786 TRACK
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Jordan, NY 13080
Chuck
Job Details: 07/21/2022
"Unit is missing burner caps and griddle. Wrong part was shipped to customer. Ordering burner cap kit W10831828, burner melt cap W10836474 and griddle W10662080; ordrng 1 W10831828 (Burner caps) and 1 W10836474 (Burner caps (melt cap)) and 1 W10662080 (Griddle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Irondequoit, NY 14609
Andres
Job Details: 07/21/2022
Customer stated unit stopped producing ice. Diagnosed unit and found that the ice maker starts to cycle but then will stop. Unit needs new ice maker.; ordrng 1 W10884390 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Henrietta, NY 14467
Dave F
Job Details: 07/21/2022
Inserted plastic plug into door. All set.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Henrietta, NY 14467
Dave F
Job Details: 07/21/2022
Customer concerned about weak cooling in fresh food. All fans working. Temperature sensors normal. No frost buildup on either covers. Checked temperatures in both freezer and fridge and ranges are fine. Customer will monitor.
We serviced a
MAYTAG WASHER
Model MVWC300BW0
Near Rochester, NY 14612
Dave L
Job Details: 07/21/2022
Found worn suspension causing excessive movement of the basket during spin. Replaced suspension rods. Ran load size calibration and auto cycle in diagnostics. Tested ok. ; used 1 Sh (Sh) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Andres
Job Details: 07/21/2022
"Replaced motor, blower wheel, blower housing, bulkhead, rollers, seal and front panel. Tested unit, unit is heating and tumbling properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 349241T (Rollers) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14607
Andres
Job Details: 07/21/2022
"Customer stated unit was cooling then would get warm. Ohmed out thermostat to make sure with was reading temps correctly, thermostat was good. Also checked door switch which tested good. I tried to change temp setting to see if compressor turned on but it would not. Ordering ACU.; ordrng 1 W11562260 (ACU)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
Customer stated unit is not cleaning. Checked and found no error codes. Ran diagnostic cycle and unit runs as expected. Noticed customer is using old degraded pods. Advised customer to switch to new pods.
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWB1
Near Marcellus, NY 13108
Chuck
Job Details: 07/20/2022
Changed heating element as a part of a recall R173BV. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Camillus, NY 13031
Chuck
Job Details: 07/20/2022
Customer stated that unit is draining slowly. Error code F9E1- long drain. I ran a diagnostic test cycle with the water draining into a bucket in which the unit operated normally. I then did the same test with the unit connected to the customers drain line and there was a slow drain. I suggested to the customer to install a high loop and to have someone check the plumbing that the drain line is draining into. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Syracuse, NY 13211
Chuck
Job Details: 07/20/2022
Debris stuck under agitator. No codes. Uninstalled agitator and removed debris. Calibrated unit. Ran a successful diagnostic test cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cicero, NY 13039
Chuck
Job Details: 07/20/2022
Customer stated that unit is leaking from underneath. No codes. I ran a diagnostic test cycle in which the unit operated normally and i could find no visible leaks. Calibrated and leveled unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB765FW04
Near Cicero, NY 13039
Chuck
Job Details: 07/20/2022
"Customer stated that unit was stuck on sensing. Error code F3E1-pressure system fault. I discovered that the pressure hose had a blockage, i removed debris from pressure hose and the pressure port. I ran a diagnostic test cycle in which the unit preformed normally. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Fairport, NY 14450
Jeremy
Job Details: 07/20/2022
Customer stated unit is making clanking noise. Checked and found tub was leaning to right side causing out of balance situations. Adjusted leveling legs so tub sits level. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Fairport, NY 14450
Andres
Job Details: 07/20/2022
Customer stated unit stopped producing ice again. Diagnosed unit and found connection to ice maker was loose I did not push it in enough and it came loose.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Penfield, NY 14526
Jeremy
Job Details: 07/20/2022
Found that transmission spines are stripped causing basket hub to strip. Unit needs gearcase for proper repair. Customer is going to purchase new machine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
"Found right clip on upper track not secured causing rack to fall sometimes. Properly secured retaining clip, unit checks good."
We serviced a
JENN AIR OVEN
Model JMW2427DS01
Near Hemlock, NY 14466
Dave F
Job Details: 07/20/2022
Touch screen throwing button stuck code. Needs control panel.; ordrng 1 W11236900 (console)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pittsford, NY 14534
Andres
Job Details: 07/20/2022
Replaced microswitches on unit. Put unit back together and tested it. Unit was still doing the same thing were it would start then stop. Found out that if you push door in a little it will work properly. Door looks aligned but no making fill contact.; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
We serviced a
GE RANGE
Model JGBP28WEJ1WW
Near Pittsford, NY 14534
Andres
Job Details: 07/20/2022
Replaced igniter. Put unit back together and tested it. Igniter turned on and is working properly.