Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1500 customer reviews

David L.

David L.

REFRIGERATOR MAYTAG MFC2062FEZ02 Gasket was torn and loose. Installed new gasket. Door seals nicely.

Near Da Vinci Dr, Rochester, NY 14624
David L.

David L.

RANGE WHIRLPOOL GS563LXSS Replaced gas valve to to unit not lighting

Near Lamp Post Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 U it is leaking due to a plugged drain tube. Replaced drain tube and removed ice from freezer; used 1 W10619951 (TUBE-DRAIN) from stock

Near Ramo Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Replaced control. Unit tests ok. Customer to monitor.

Near Shadow Ln, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2269FRZ02 Replaced water valve for no water to dispenser. The water tested good.

Near Westover Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR FRIGIDAIRE FRT18S6JQ4 Unit is leaking from the evaporator. Quoted 797.19 for evaporator replacement. Customer is going to replace.

Near Woodsong Ln, Rochester, NY 14612
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 "Unit is leaking from the door due to failing upper rack rails. Replaced rails; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH , used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Emery Run, Rochester, NY 14612
David L.

David L.

FREEZER MAYTAG MQF1656TEW01 Replaced defrost timer that was not energizing heater. Heater and thermostat check ok.

Near Carrington Dr, Rochester, NY 14626
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5000DW2 "Once hitting the start button, unit will not stay running. Push to start relay is faulty. Replacing PTS relay. ; ordrng 1 WPW10117655 (relay-pts), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"

Near River St, Rochester, NY 14612
Evan E.

Evan E.

MICROWAVE MAYTAG MMV5208WB1 Replacing diode due to unit not heating. Replaced diode. Ran test cycle for customer. Unit tested good

Near Independence Way, Ontario, NY 14519
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8800YC1 Customer stated that unit would not spin and was flashing unbalanced load error code. Upon inspection discovered that upper and lower bearing have gone bad causing unit not to spin correctly. Replaced both bearings and drive shaft. Ran test cycle. Ran drain/spin cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Knickerbocker Rd, Ontario, NY 14519
Evan E.

Evan E.

RANGE KENMORE 790.909046 Customer stated that unit will not heat. Checked incoming voltage at machine unit was receiving 240v. Ran test bake cycle checked voltage at element. Control is failing to send power to elements ordering control; ordrng 1 316419134 (OVERLAY) and 1 316557106 (CONTROL )

Near Traditions Pl, Henrietta, NY 14467
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5640XW3 Customer is still experiencing same issue after installing new lock. Upon inspection discovered that new lock was jammed causing lid not to shut. Unjammed lock and reattached correctly. Attempted to run test cycle. Lid lock relay on control board is clicking but lock with not actuate. Relay for lock on control board has gone bad this is real issue with machine. Customer doesn’t not want to proceed with repair due to cost of control board. Please reimburse customer for latch ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

Near Atlantic Ave, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE204DSS1 Ran in auto diagnostics. No errors codes . Drain pump fin was broken causing the drain pump to raddle . Replaced pump . Tested unit . Tested good .

Near Barnes Rd, Canandaigua, NY 14424
Dave F.

Dave F.

DRYER MAYTAG MEDC215EW1 "Dryers thumping. Found the rollers were worn out . Used repair kit 4392065 . Replaced belt , rollers and tension pulley. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392065 (REPAIR KIT) from stock"

Near Geneva St, Geneva, NY 14456
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Replaced element due to being broken and grounded . Replaced thermal fuse , thermostat. High limit . Used repair kit on dryer . Replaced rollers, belt and pulley . Tested unit tested good ."

Near Exchange St, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR GE GTS22ISSARSS Found evaporator fan motor getting power but not running. Ordering fan. ; ordrng 1 WR60X10257 (motor ac/dc fan.)

Near Furman Heights, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWC465HW2 Lid lock was locked . Was able to get the lid lock unlocked . Tested unit . Calibrated and ran in auto diagnostics. Tested good .

Near Van Marters Ln, Lyons, NY 14489
Dave F.

Dave F.

FREEZER WHIRLPOOL WRF535SWHZ01 Freezer door gasket was not sealing all the away . Heated gasket . Gasket now is sealing as it should . Left part with customer.

Near Ellsworth Rd, Palmyra, NY 14522
Dave F.

Dave F.

FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling . Found evaporator was frosted up . Called techline SR 7725037524 . Was told either defrost thermistor or control . Defrosted unit . Replaced thermistor from stock WPW10383615 . Unit is now cooling customer will monitor ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

Near Niagara Way, Manchester, NY 14504
Dave F.

Dave F.

DRYER ROPER RGD4516FW0 Dryer squeaking while running . Replaced rollers . Tension pulley and belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

Near S Main St, Manchester, NY 14504
Evan E.

Evan E.

DRYER WHIRLPOOL WGD9600TW1 Custom tee stated unit was squeaking while drum was spinning. Upon inspection discovered that rollers and idler pulley had seized causing issue. Replaced roller pulley and belt. Ran test cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

Near Merrycreek Crossing, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MHW5630HW0 Customer stated unit was off balance. Upon inspection checked for codes no codes were present. Ran diagnostic cycle unit completed cycle as it should. Customer had pads underneath feet of front of washer but not rear. Suspecting this is contributing to issue customer is experiencing. Ran unit on high spin once pads were removed. Unit testing good

Near Rockdale Meadows, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2976AEW00 S71233 found the ice maker passed harvest test. Tested temps and the freezer is about 20. The evaporator is silver in fresh food section. Ordering evaporator. ; rqstng P&A on 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)

Near Dewitt Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7500GC0 Door will not stay shut during cycles. Replacing catch and strike.; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)

Near Standish Rd, Rochester, NY 14626
Evan E.

Evan E.

WASHER MAYTAG MAV7501EWW "Customer stated that unit was producing noise while unit was in spin. Upon inspection discovered that drain pump bearing had gone bad inside pump causing noise. Ordering new pump ; ordrng 1 WP35-6780 (DRAIN PUMP ), dspstn on spec-tagged invntry: 1 WP22003483 BELT"

Near Regatta Dr, Webster, NY 14580
Dave F.

Dave F.

STACKED LAUNDRY GE GUD24ESSJ0WW Washer not going into agitation. The machine does drain and spin . Fills with water but the cold is very slow . Disconnected cold water hose from valve and turned on . Has good water flow . Washer needs water valve WH13X27314 . Filled machine with hot water . Machine still will not move on ordering control WH12X22744. Lid lock is working . ; rqstng P&A on 1 WH12X22744 (washing machine cont) and 1 WH13X27314 (valve 2-1)

Near Reeves Rd, Marion, NY 14505
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 Replaced motor and cap. Unit still faulty. Contacted tech line. Tested continuity of motor harness. Open line on common wire in motor harness. Replacing motor harness.SR: 7725035585; ordrng 1 W10899776 (harns-wire)

Near Ronnie Ln, North Chili, NY 14514
Shaiman C.

Shaiman C.

RANGE KITCHENAID KSDG950ESS0 Replaced control. A dent was discovered on user interface. Removed new UI and reinstalled the old one. Ordering a new UI. ; ordrng 1 W10915031 (panl-cntrl)

Near Chili Riga Center Rd, Churchville, NY 14428
Steve M.

Steve M.

OVEN WHIRLPOOL WFE540H0ES0 Found the oven was under heating. Calibrated oven + 20 degrees. The light socket is blowing light bulbs every couple weeks. Ordering socket. ; rqstng P&A on 1 W11281687 (SOCKET)

Near Main St, Livonia, NY 14487
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFF2558VEM Customer wants to reschedule.; schdld next appmnt for 6/12 WED !

Near Rush Scottsville Rd, Rush, NY 14543
David L.

David L.

REFRIGERATOR KITCHENAID KSC23C8EYB02 Located a leak at the fresh food evaporator inlet via UV light. Called tech line to document. They are recommending replacing the evaporator again. Ordering evaporator. sr7724524439 recharged unit before leaving; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)

Near Bristol View Dr, Fairport, NY 14450
David L.

David L.

FREEZER WHIRLPOOL KRFC302EPA No water flow to icemaker. Valve is getting 120 volts but is not snding any water. Ordering new valve.; ordrng 1 WPW10420083 (valve)

Near Winding Creek Ln, Rochester, NY 14625
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Picked up parts

Near Rockwood St, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMYH04 "Right hand door liner is damaged preventing the door from closing properly. ; rqstng P&A on 1 LW10353181 (dor-fip wh), states that autho needed"

Near Bay Front Ln N, Rochester, NY 14622
Steve M.

Steve M.

50#IM 18" FS KITCHENAID KUIC18PNXS2 Tested ice machine with new water level sensor and had same result. Contacted manufacturer tech support and found the water valve is getting power all the time instead of just when calling for water. The main control WPW10226156 $278 will need to replaced and the water valve again. Called Scott the oversees maintenance for Dorschel and he is going to replace.

Near W Henrietta Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7000DW0 Replaced drain hose and drain hose components. Unit testing good.

Near Davis St, Rochester, NY 14605
Steve M.

Steve M.

WASHER MAYTAG MHW5500FW1 Replaced user interface for erratic operation and starting on it's own. the washer tested good.

Near E Henrietta Rd, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found the fresh food evaporator full of frost causing warm temps. Caulked frame where liner meets cabinet. Removed frost. Tightened, zip tied and taped thermistor to evaporator in proper position. Customer is going to monitor"

Near Ashwood Lane, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL LSR6334LQO Found lid switch broken and machine not drain or spin. Replaced switch and the washer tested good. ; used 1 3949247V (SWITCH-LID) from stock

Near W Lake Rd, Geneseo, NY 14454
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDEM Fresh food evaporator was covered in ice preventing cooling. Removed ice and replaced fresh food evaporator thermistor. Changed defrost setting to 8 hour fixed defrost. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Blackwell Ln, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Humidity setting on crisper was not moving. Changed front pan unit testing good.

Near Granite Dr, Penfield, NY 14526
Evan E.

Evan E.

DRYER WHIRLPOOL WGD75HEFW0 Customer stated that unit was still producing same noise after repair kit was used. Upon inspection discovered that rattling was coming from idler pulley shaft missing interior washer on shaft. Replaced washer on idler pulley shaft. Reassembled unit Ran for customerUnit tested good

Near Coach Side Ln, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that unit was not powering up. Checked incoming voltage at junction box between below machine. Discovered that wire nuts were loose causing unit not to receive power. Tightened wire nuts. Checked for error codes ran diagnostic cycle. Unit tested good

Near Charissa Run, Rochester, NY 14623
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Replacing drive pulley and actuator due to unit producing noise while shifting from spin to agitate. Replaced actuator and drive pulley. Ran test cycle unit tested good

Near East St, Pittsford, NY 14534
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0EW2 Customer stating unit is still producing noise when unit is preheating. Ran preheat could hear noise customer referred to. Bake element bar is causing noise. Covered each end of bar with small amount of aluminum foil ran preheat again. Unit tested good

Near Springwood Dr, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced motor for not pushing water. The dishwasher tested good.

Near Heritage Dr, Geneseo, NY 14454
David L.

David L.

WASHER WHIRLPOOL WTW7800XW0 Bearing was loud as tub was spinning. Found garment underneath tub causing off balance load. Replaced bearing. Ran auto drain and spin auto test. Tests ok.; used 1 W10435302 (BEARING) from stock

Near Sable Ridge Ln, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Replaced control unit testing good.

Near Sleepy Hollow, Rochester, NY 14624
Evan E.

Evan E.

DRYER WHIRLPOOL WED9600TW0 Replacing door switch due to old switch failing to allow unit to run. Replaced switch. Unit tested good

Near Rolins Run, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FASE7021NW0 E64 error code stored. Replaced heating element. Unit testing good.

Near Sedgley Park, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found compressor start winding open and a leak in the evaporator. The maintenance person found loose connections in breaker. He is repairing circuit breaker. Ordering compressor and evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

Near Pilgrimport Rd, Lyons, NY 14489
Evan E.

Evan E.

DRYER WHIRLPOOL LGQ9858PW1 "Customer stated that unit was not heating. Upon inspection discovered that thermal fuse had blown. Tech is recommending replacement of fuse , gas coils and ignitor. Ordering fuse , gas coils and ignitor. ; ordrng 1 279311 (IGNITOR ) and 1 279834 (GAS COIL ) and 1 WP3392519 (THERMAL FUSE )"

Near Buttermilk Hill Rd, Pittsford, NY 14534
Evan E.

Evan E.

OVEN KITCHENAID KSGG700ESS1 "Customer stated they can not select 3,6 or 9 on touchpad when setting timer. Upon inspection discovered that when selecting numbers must push down on key pad very hard. New keypad did not include bezels for knobs. Ordering bezels ; ordrng 5 W10814133 (BEZEL)s"

Near Stone Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 Freezer door wire harness is torn . Took photo . That is was is causing the icemaker to not operating. Ordering another door LW10859844; rqstng P&A on 1 LW10859844 (dor-fip)

Near Newcroft Park, Rochester, NY 14609
Steve M.

Steve M.

FREEZER WHIRLPOOL MFI2570FEZ05 Found frost on left side of freezer towards front and light switch frozen. Found water standing on top of gasket in the center by mullion. Caulked frame of refrigerator where cabinet meets liner. Raised door for better sealing. Removed frost. Added perma gum behind gasket on top for better seal.

Near Springdale Lock, Pittsford, NY 14534
Steve M.

Steve M.

WASHER AMANA NTW4516FW1 Found the cold water valve was full of debris causing a long fill error that is preventing wash. Removed debris and customer is going to put in hose screens.

Near Warncke Rd, Lyons, NY 14489
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4955HW1 Found a crack on bottom of the tub Nd a chunk missing. Reordering tub; ordrng 1 W10371566 (tub)

Near Bronson Hill Rd, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1621QB2 Found when the compressor starts the whole unit restarts. The. Ompressor will not stay running. The refrigerator needs a compressor. The cost of the repair will outweigh the cost of new refrigerator.

Near Pilgrimport Rd, Lyons, NY 14489
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Replaced evaporator fan motor for no cool. The refrigerator tested good

Near W Townline Rd, Phelps, NY 14532
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer is still having an issue with the ice clumping and burning out the auger motor. Called customer to preorder for next visit. Ordering ; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS) and 1 LW10913113 (AUGER MOTOR) and 1 W11039857 (RETAINER SEPARATOR)

Near Legends Way, Rochester, NY 14612
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HV3 Replaced main control for not starting. The microwave tested good

Near Wood Spring Hill, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Noise coming from the compressor area . Found the fan was hitting a plastic piece that's on the sticky goop fixed goop and zip tied to make sure it doesn't move . Sealed freezer cabinet. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP

Near Downsview Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MVD455GMS Return later; schdld next appmnt for 6/4 TUE !

Near Arnold Park, Rochester, NY 14607
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHZ0 F4E3 error code wash pump failure . Wash pump not turning on . Replaced wash pump . Tested unit in diagnostics tested good .; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Trestle Trail, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER GE WPRE6150K2WT "At work until 1, return later in day; schdld next appmnt for 6/4 TUE !"

Near Denver St, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FCGM201RFB2 Thermostat is bad causing the refrigerator to continue to run and not turn off when it gets to temperature. Replaced thermostat. Tested unit. Tested good . Customer will monitor.

Near Windmill Trail, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Unit would fill with water but wouldn’t wash. Replaced motor, unit testing good."

Near Downsview Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

STACKED LAUNDRY KENMORE 2661532210 "Got unit to drain, and dispense water in service mode. Does shift from agitation to spin but does not actually do either functions. Lid also does not lock when in regular use mode. Lid lock should be replaced.; ordrng 1 WH01X10626 (magnet) and 1 WH44X10288 (lock lid)"

Near Arnold Park, Rochester, NY 14607
Shaiman C.

Shaiman C.

DRYER AMANA NGD4655EW2 "Customer concern that sometimes the dryer heats and sometimes it doesn’t? Vent tested good. Burners cycle on/off as expected. Tech line agent recommends running tests with clothes in dryer. After getting off the phone with tech support, discovered the outside vent was clogged with lint. Removed lint unit testing good.SR: 7725010403"

Near Argonne St, Rochester, NY 14621
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB765FW0 Unit will power on but not heat. Fuses tested good. Igniter should be replaced. ; ordrng 1 279311 (ignitor kit & bracke)

Near Stone Fence Rd, Rochester, NY 14626
Evan E.

Evan E.

DISHWASHER GE CDT835SSJ2SS Replacing drain pump due to old pump failing to drain water from cabinet after cycle. Replaced pump. Unit was still draining very slowly discovered that drain line was binding behind door. Straightened line ran multiple test cycles. Unit tested good

Near Princess Dr, Rochester, NY 14623
Evan E.

Evan E.

RANGE KITCHENAID KFGG500ESS2 Replacing left front burner ignitor due to ignitor failing to light burner consistently. Replaced ignitor ran test cycle unit tested good

Near Buckley Pl, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER GE WPRE6150K2WT "At work until 1, return later in day; schdld next appmnt for 6/4 TUE !"

Near Denver St, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104HBS0 Customer stated that unit was not filling with water and had plumber out to inspect water Line. Upon inspection discovered error code 6-3 (suds/air in pump) unit would not fill due to diverter failing to move position. Replaced sump & motor . Ran diagnostic cycle Unit tested good

Near Joy Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER MAYTAG MHW3505FW1 Customer stated unit was leaking water from door seal. Upon inspection discovered bellow spring had come detached causing leak. Bellow was getting pushed in once door was shut. Reinstalled spring. Ran diagnostic cycle Unit tested good

Near Lake Ave, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced freezer led module due to no light. Unit tested good.

Near Lakeshore Rd, Kendall, NY 14476
David L.

David L.

DISHWASHER MAYTAG MDB8989SHB0 SR 7725009204Called tech line due to fan not cycling on in long power dry. Tech line is saying that this is normal operation and that long power dry relies mostly on heater and not the fan

Near Huffer Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Water was not flowing due to a restriction in the filter. Removed filter and water tested good. Recommending that the customer replace the water filter

Near Old Mill Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL GSC25C4EYB01 Dispenser motor testing no continuity. Wires at base of door broken. Soldered wires. Dispenser motor tests OK. If problem persists door will have to be replaced.

Near Ontario Dr, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 SR7725012663 mullion is bent in and won't allow door to seal. Unrepairable per tech line.

Near Pine Lakes Trail, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF989SDAE03 "Replaced icemaker ,ice box fan and ice container . Tested unit in diagnostics. Used harvest test to make sure that the ice maker is working . Did fill test ice maker filled up . Customer will monitor."

Near Quail Ln, Rochester, NY 14624
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HZ1 Replaced burner head and ignitor. Tested unit . Tested good . Left parts with customer.

Near Cailyn Way, Brockport, NY 14420
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Door on freezer won't shut all the way ice build up everywhere . Removed door ,rack and basket inside freezer defrosted freezer . Checked rails with door on tested good . Installed the basket and rack . Heated up door gasket and sealed the cabinet. Door now closes tight and seals all the way around . Customer states the door is closing the best it ever has ."

Near Cider Creek Ln, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced damper for noisy damper. The refrigerator tested good

Near Pinnacle Rd, Rochester, NY 14623
Steve M.

Steve M.

OVEN JENN AIR JGS8860BDP Found the ignitor was weak causing poor heating. Replaced the ignitor and it started right up. The flame was whistling and putting itself out. Adjusted air breather and the flame is good now. The range tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near E River Rd, Rush, NY 14543
David L.

David L.

RANGE WHIRLPOOL WFG540H0ES1 Sr7725013000 tech line wanted the bake and broil harness changed. Replaced harness. Unit testing good. Customer to monitor.

Near Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found freezer door open upon arrival. Ice blocking door from shutting. Steamed off ice. Checked thermistor. Unit operating ok. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Britton Rd, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWB835DW2 Unit was unplugged. Customer concerned about unit shutting off in mid cycle and throwing a F5 code. F5E3 code stored. Lid lock testing fine in manual diagnostics. Service verification cycle was successful. Started a normal wash cycle with no complications. Informed customer that the F5 fault code is lid lock related. Could not recreate issue. Customer insisted on replacing lid lock as a precautionary. Unit testing good.

Near Bristol Ave, Rochester, NY 14617
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer stated that unit was not filling with enough water during large load. Checked for codes. No codes were present. Ran diagnostic cycle unit completed cycle as it should. Had customer run load while tech was in home. Ran unit on bulky/sheets and unit continued to add water as it should. Should customer water level once unit was in wash cycle. Unit is preforming as it should. Went over proper loading and use with customer. Unit tested good

Near Ridge Chapel Rd, Marion, NY 14505
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS3 Customer stated that unit was not draining. Upon inspection discovered that pump impeller was seized causing unit not to drain. Replaced pump. Ran diagnostic cycle unit draining as it should. Unit tested good

Near Tree Brook Dr, Rochester, NY 14625
Dave F.

Dave F.

REFRIGERATOR AMANA ASD2522WRS03 Fan blade on evaporator is broken. Replaced fan blade .tested unit . Tested good

Near Benton St, Rochester, NY 14620
Steve M.

Steve M.

WASHER KITCHENAID WFW6620HC0 Found right rear leg loose causing washer to vibrate. Tightened leg and tested washer with clothes in it and it tested well.

Near Travis Grove, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4855HW1 Customer stated that unit was stuck on spin. Upon arrival spin light was on but unit had finished cycle. Checked for error codes unit was displaying shifter fault code (F7E5) cleared code. Ran diagnostic cycle. Unit completed cycle as it should. Ran tachometer verification test shifter is functioning as it should at this point. Customer to monitor if issue persists.Unit testing good at this time

Near Allwood Dr, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF560SAFM2 Customer stated that unit was tripping breaker each time they attempt to run cycle. Upon arrival breaker was off. Inspected connectors at junction box underneath unit. Connections tested good. Unplugged dishwasher from outlet ran extension cord from other outlet to test unit. Unit now functioning as it should on other outlet. Ran diagnostic cycle. Unit completed cycle as it should. No codes were present at this time. Went over controls functions and usage with customer. Unit tested good

Near Grand Meadows Way, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS0 Check valve on drain hose was stuck preventing drain. Freed check valve

Near Knollwood Dr, Churchville, NY 14428
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced shaft. Tests OK.

Near NY-31, Holley, NY 14470
David L.

David L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Brass adapter is leaking from the rubber seal. This is not part of the dishwasher and was used in the installation process. Left water to the unit shut off so that a plumber can repair. Unit damaged ceiling under the unit

Near Stonecrest Dr, Rochester, NY 14615
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Top of freezer gasket was not sealing. Raised door and heat molded gasket. Gasket now seats properly.

Near Wood Run Commons, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 Unit is not making ice. Initiated harvest. Icemaker stalled and would not complete harvest. Verified continuity through harness fuse. Replaced ice maker Customer to monitor

Near Dellwood Rd, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEYMO5 Replaced ice maker for open motor causing no ice production. The ice maker tested good

Near Macedon, NY 14502
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104HBL0 Customer stated they ran load for first time and pod would not dissolve. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit was not filling during beginning of cycle. Inspected water valve. Discovered that valve was unplugged. This is cause for issue. Reseated connector on valve. Ran diagnostic cycle again. Unit filled as it should. Unit completed cycle as it should.Unit tested good

Near Ridge Rd, Ontario, NY 14519
Evan E.

Evan E.

DRYER MAYTAG MEDC400BW1 Customer stated unit was squeaking. Upon inspection discovered that rear rollers had seized on shaft causing noise. Cleaned roller shafts and replaced rollers. Ran test cycle Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Karlan Dr, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found ice maker fan had ice in it causing loud noise. Removed ice and the fan checks good.allen screw stipped for frz door handle and handle will not stay on ; O-emld tckt

Near Landsdowne Ln, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced frozen fill tube. The customer is going to repair the saddle valve at the water line for low water pressure.

Near Bay Rd, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL KDRS407VSS05 Customer stated when burners are on low setting unit will start to spark ignitors and attempt to light certain burners. Set burners to low setting. While having rear right burner on low unit began to spark and attempt to light left rear burner. Unit is experiencing with module. Ordering module and harness ; ordrng 1 W10363277 (HARNESS) and 1 WPW10475147 (SPARK MODULE )

Near Galleon Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF606ESS00 Replaced ice maker for no ice production and failing ice harvest in diagnostics. The icemaker tested good

Near Bainbridge Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 The fresh food evaporator was full of frost. Removed frost and replaced evaporator fan and thermistor. Found the original thermistor was loose on the evaporator. Tighten the new thermistor for good readings.

Near Limpet Dr, Webster, NY 14580
Evan E.

Evan E.

COOKTOP JENN AIR JGD3430BS00 "Customer stated that they were unable to turn valve on for right rear burner. Upon inspection discovered that valve had seized causing issue with burner not lighting. Ordering valve, burners assembly’s , replacement burner screws ; ordrng 1 74007734 (BURNER RF) and 2 74007735 (BURNERS LR RR)s and 1 74007736 (BURNER LF) and 1 W10467728 (VALVE RR) and 8 WP90767 (BURNER SCREW )s"

Near Woodard Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced water filter housing for no water and leaking at the housing. The water tested good

Near Flower Valley Cir, Penfield, NY 14526
Dave F.

Dave F.

OVEN WHIRLPOOL WFE515S0EB1 Replaced left right door hinge due to not shutting correctly. Unit tested good .left parts with customer.

Near Canandaigua, NY 14424
Dave F.

Dave F.

WASHER MAYTAG MVWC465HW0 Washer was stuck in drain would not turn off after all water was gone. Unplugged unit . Cleared pressure hose . Reseated pressure hose at control . Calibrated. Unit . Tested unit in auto diagnostics. Tested good .

Near Hamlin Dr, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Defrost thermostat is reading open in diagnostics. Thermostat testing good. Defrost heater ; rqstng P&A on 1 W10864261 (cntrl-elec) and 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)

Near Lightwood Ln, Rochester, NY 14606
David L.

David L.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Freezer door harness is open quoted freezer door. Parts covered per KB. ; ordrng 1 LW10839374 (FREEZER DOOR)

Near Jackie Cir E, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR AMANA ARB2557CSR Replaced water valve due to leaking . Tested unit . Tested good . No leaks

Near Esplanade Dr, Rochester, NY 14610
Dave F.

Dave F.

DRYER WHIRLPOOL WGD8000BW0 Thermal fuse was popped in dryer . Cleaned dryer for lint . Suggested to customer to clean vent . Tested unit . Tested good .; used 1 WP3390719 (FUSE-THERMAL) from stock

Near Wadsworth Ave, Avon, NY 14414
David L.

David L.

DISHWASHER KITCHENAID KDFE104HPS0 Door is binding on the left hand side allowing water to pass by the gasket on the right hand side. Adjusted level and door so that it would shut properly

Near Benedict Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL ler8858eq0 Customer was experiencing long dry times. Unit would still heat up to 160 degrees with the temp control set to ex low. Timer should be replaced. Customer declined further repair.

Near Brian Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER KENMORE 249.22202 Customer was under the impression that just the service fee covered any and all repairs. Declined to pay $90 fee just for diagnosis. No work was done. ; dspstn on spec-tagged invntry: 1 WP3949238 SWITCH-LID

Near Thorndale Terrace, Rochester, NY 14611
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stating they cannot select cycle functions on user interface. Upon inspection discovered that cancel/drain led was illuminated and unit was constantly running drain cycle. Could not select other functions unit would continually run drain pump. Removed door panel to inspect control. Unplugged power from control let unit sit for 15 mins. Restored power unit is still in cancel/drain cycle. Can not select any functions on user interface cannot get unit into diagnostic mode. Unit needs user interface and control board. Ordering control and UI ; ordrng 1 W11157079 (UI ) and 1 W11305297 (CONTROL )

Near Chipping Ridge, Fairport, NY 14450
Steve M.

Steve M.

MICROWAVE MAYTAG MMV5208WB1 Found the microwave pulling 6 amps and not heating. Tested high voltage diode and it is shorted. Ordering diode. ; ordrng 1 W11256462 (DIODE)

Near Independence Way, Ontario, NY 14519
Shaiman C.

Shaiman C.

DRYER KENMORE 110.975626 Passed airflow test. Removed vent and checked for congestion; vent is not clogged and looks good.

Near Canterbury Rd, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Found small accumulation of ice near the evaporator fan shroud. Likely caused by air infiltration. No signs of air leaking in at this time. Removed ice. No build up on the evaporator. Customer to monitor.

Near Gilman Rd, Churchville, NY 14428
David L.

David L.

DISHWASHER KITCHENAID KDFE104HPS0 Door is binding on the left hand side allowing water to pass by the gasket on the right hand side. Adjusted level and door so that it would shut properly

Near Benedict Dr, Rochester, NY 14624
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4955HW1 Customer did not know we were coming today . Was home but wants husband to be around when we are there because he knows what's going on . Customer will call in to reschedule when they know his schedule.; saved tckt

Near N Rd, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Door handles are loose . Tightened handles . Shelfs broken . Ordering shelfs WPW10224961 send to customer . Was called a stupid American and was being threatened. Customer picked objects up and acted like he was going to hit me with them inside the house . As I was leaving the house . The customer pushed me down the steps of the house . Picked up and plant planter and hit my arm then hit the truck window . Customer then wouldn't let me leave . Finally was able to he tried to chase me down the road .; ordrng 2 WPW10224961 (bin-cntlvr)s

Near Trowbridge Trail, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR JENN AIR JS42SEDUDW0 Ice maker not making ice no power going to ice maker . Called techline SR 7725001133 . Tested power to optics. No power at transmitter. Needs new optics ordering part W10757851; ordrng 1 W10757851 (optic bd set ref)

Near East Ave, Rochester, NY 14610
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 No error codes present. Lid lock tested good in manual diagnostics. Unit completed auto test with no complications. Customer concerned that the unit does not finish cycles. Control should be replaced.; ordrng 1 W11162438 (CONTROL )

Near Sleepy Hollow, Rochester, NY 14624
Shaiman C.

Shaiman C.

RANGE KENMORE 79045582900 Right front burner would only work on high. Replaced switch. Left rear burner is having the same issue. Customer said the oven is also overheating. Bake element is functioning. Control should be replaced. ; ordrng 1 318183101 (support) and 1 318293831 (switch) and 1 318296812 (clock/timer)

Near Long Pond Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 "F7E6 on arrival. Customer concerned it won’t finish cycles, gets to rinse and doesn’t do anything else. Unit will not agitate nor spin in manual diagnostics. Unit does however switch gears. Motor and cap should be replaced.; rqstng P&A on 1 W10890624 (motor-drve) and 1 W11175257 (CAP)"

Near Ronnie Ln, North Chili, NY 14514
Dave F.

Dave F.

COOKTOP KITCHENAID KGCC566RBL07 Cooktop has a stress crack on top of unit from the frame being bowed . Replaced cooktop and noticed that the center of the unit was lift up high on and not laying flat on frame . Tried multiple times to move cooktop around with no success to make it fit right . Called techline they were closed . Took photos . ; O-emld tckt

Near Federal Rd, Linwood, NY 14486
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found the ice dispenser motor and water dispenser when activated act they they are working but not activating. Found the door liner is sunk in and not activating the door switch fully. ; ordrng 1 W11104477 (dor-fip)

Near Clovertrail Dr, Farmington, NY 14425
David L.

David L.

RANGE FRIGIDAIRE FGGF3058RFC Quoted 367.56 for control board. Customer denied repair and is going to replace.

Near Pollet Pl, Rochester, NY 14626
David L.

David L.

OVEN WHIRLPOOL WOD93EC0AS Checked power at receptacle. Found open wiring connection that was incorrectly installed. Thermal control fuse also open. Unrelated . Left breaker off to unit and replaced the thermal fuse. The Customer is going to have a licensed electrician repair damaged connection in the junction box.

Near Rockwell Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replaced open fan motor. Unit tested good.

Near Lux St, Rochester, NY 14621
David L.

David L.

WASHER MAYTAG MVWC350AW1 "Unit was not completing cycles due to a shifter fault. Replaced shifter and ran auto test. Unit passed. Calibrated unit; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP , used 1 WPW10006355 (ACTUATOR) from stock"

Near Marina View Ln, Webster, NY 14580
David L.

David L.

DRYER WHIRLPOOL WGD5300VW0 Replaced open thermal fuse due to unit not heating u it tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Gregory St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR GE ZFSB27DAGSS Unit is leaking on the floor due to a clogged defrost drain.

Near Travis Grove, Pittsford, NY 14534
David L.

David L.

RANGE WHIRLPOOL GS563LXSS "The gas valve is not opening for bake or broil. Ordering gas valve. ; ordrng 1 WPW10293048 (valve-gas), dspstn on spec-tagged invntry: 1 12400035 IGNITOR and 1 WP9758079 IGNTR-OVEN"

Near Lamp Post Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Fresh food section is. Completely Y frozen. Ordering control and diffuser; ordrng 1 W11190849 (CONTROL) and 1 W11216945 (DIFFUSET)

Near Shadow Ln, Rochester, NY 14606
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017FB0 Customer stating door error lock code is still popping up after having interlocks replaced. Upon inspection discovered that lower primary switch has gone bad causing issue. Replaced interlock. Ran test cycle Unit tested goodCustomer has labor coverage and part is under ATEC warranty Collecting service call fee ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

Near Brentwood Ln, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was producing unusual noise. Upon inspection discovered unit was displaying error code for shifter fault. Ran tachometer verification test to test function of actuator. Actuator failed test. Installed new actuator ran diagnostic cycle unit completed cycle as it should. Ran unit on spin and agitate in manual test mode. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W10913953 ACTUATOR

Near Canopy Trail, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW1 Customer stated unit was shutting off mid cycle. Upon arrival unit was unplugged. Plugged unit in and ran cancel/drain cycle. Unit was continually shutting off when trying to get unit into diagnostic or run test cycle. Unit needs control board. Quoted customer for repair...W11116592(control) $260.00Labor $34.95 Service call fee 89.95 Customer is going to think about repair and contact office if they would like to proceed Collecting service call fee

Near Ontario Center Rd, Ontario, NY 14519
Evan E.

Evan E.

DRYER WHIRLPOOL WED8740DW0 Using dryer repair kit due to unit squeaking while drum was spinning. Discovered that idler pulley was seized causing noise. Replaced all parts ran test cycle Unit tested good

Near Licia Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER KENMORE 110.249423 "Replacing gear case , clutch and agitator clutch due to unit not spinning out properly. Replaced all parts. Ran test cycle unit tested good"

Near Indian Spring Ln, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MHW7100DW0 Customer stated that unit was producing noise while in spin. Upon inspection discovered that Clamp for drain hose was disconnected from Frame causing rattle. Reattached clamp and ran test cycle. Unit tested good could not replicate issue

Near Auburndale, Pittsford, NY 14534
Dave F.

Dave F.

OVEN-MW COMBO GE JKP90DP3WW Oven turning on during use while heating up and breaker pops . Reset breaker and tried microwave. Breaker also popped. May have a bad breaker . Customer will look into that .

Near Thrush Field Way, Pittsford, NY 14534
Dave F.

Dave F.

OVEN WHIRLPOOL WFE525S0HZ1 Found the right side of the oven door was not in all the way causing the heat to come out on the right side of the door . Reseated the door . Bake element is squeaking between the legs and the cavity . Put some aluminum foil on the legs of the element . Tested unit the is no noise . Tested good .

Near Bent Oak Trail, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR GE PFSF6PKXABB Drain in freshfood evaporator was plugged . Defrosted evap and clears out drain . Tested unit tested good.

Near Deer Meadow Run, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Ordering damper for loud damper ; ordrng 1 WPW10594329 (control)

Near Pinnacle Rd, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GS6SHAXKQ01 Replaced water dispenser tube due to being broken . Tested unit tested good . Is making good ice since last visit .

Near Warren Ave, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER FRIGIDAIRE PLD4375RFC2 Ran dishwasher in cycle seems to be working fine . Quoted customer for repair with the control . They will look into buy a new unit if it keeps acting up .

Near Fairmeadow Dr, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced water valve inside cabinet and outside of cabinet . Turned water down at the valve. Tested unit tested good.

Near Song Hill Ln, Victor, NY 14564
Evan E.

Evan E.

DISHWASHER JENN AIR JDTSS246GS0 "Customer stated that they attempted to use unit for first time and when open door could see spark at left lower hinge and user interface began to get very warm. Nothin would display on panel. Upon inspection removed door to inspect control. Control had thermal event at multiple connectors. Ordering control,UI , wiring harness and replacement hinge for left side ; ordrng 1 W11193071 (HARNESS) and 1 W11302461 (UI) and 1 W11308811 (CONTROL ) and 1 WP8534854 (HINGE LEFT ), dspstn on spec-tagged invntry: 1 WPW10653840 LATCH"

Near Watersong Trail, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EBL1 F8E2 error code drain motor electrical problem. Checked the drain hose made sure the check valve is working and not letting water back in . Ran unit in auto diagnostics tested good .left drain hose with customer.

Near Duck Hollow, Victor, NY 14564
David L.

David L.

DISHWASHER FRIGIDAIRE FGHD2465NFWB Keypad has a stuck key. Quoted 378.49 for the keypad customer is going to replaceKeypad is 807545701

Near Sandalwood Dr, Rochester, NY 14616
David L.

David L.

DRYER FRIGIDAIRE FASG7073NW0 Replaced thermostat and limiter. Dryer tests good. Vent still needs to be replaced. Left unit unplugged. ; dspstn on spec-tagged invntry: 1 137116700 THERMOSTAT and 1 137539200 LIMITER

Near Alonzo St, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT771REYB00 Replaced cracked tube that was leaking. Unit tested good.

Near Creek St, Rochester, NY 14625
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Replaced evaporator and drier due to low side leak. Unit began cooling after installation. Customer,re to monitor. Warranty covers sealed system parts and labor.; dspstn on spec-tagged invntry: 1 W10917531 EVAPORATOR"

Near Crowne Pointe Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRFC300EBS00 Found door handle post loose causing handle to be loose. Removed handle and tightened. Reinstalled handle and refrigerator tested good.

Near Rock Creek, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found the saddle valve that sends water to refrigerator is restricted causing low water flow. The refrigerator tests good. Customer is going to replaced saddle valve.

Near Woodside Pl, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS25EWMS2 Shimmed down the mullion catch and the door is closing properly.

Near Barrington St, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2269VEM7 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good."

Near Shadow Pines Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED8800YW2 "Replaced blower assembly, unit testing good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

Near Shore Acres Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC215EW1 "Unit was making a loud scraping noise. Found a screw between drum and felt strip. Removed screw, unit testing good.; dspstn on spec-tagged invntry: 1 WPW10314173 ROLLER"

Near E Elm St, East Rochester, NY 14445
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE104HPS0 "Found motor not starting but has power. Ordering motor. ; ordrng 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 W10872255 VALVE"

Near Pinnacle Rd, Rochester, NY 14623
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ05 Replaced water tube. Defrosted fill cup on ice-maker.

Near Torrey Pine Dr, Rochester, NY 14612
David L.

David L.

WASHER MAYTAG MVWC400XW4 Unit is loud due to a worn gearcase . Quoted for W11035747 gearcase. Customer is going to replace. .

Near Orchard Hills Dr, Spencerport, NY 14559
Steve M.

Steve M.

DRYER WHIRLPOOL WED8000BW0 Replaced fuse for no power to dryer. The dryer tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Old Meadow Ct, Livonia, NY 14487
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 Customer concerned about long dry times. Vent tested good. Unit cycled on between 120-125 degrees & off between 160-165 degrees on timed dry. Unit stayed within range on sensor dry also. Could not identify any issues. Attempted to contact technical assistance line to obtain SR number for visit and had no luck reaching any agents after being put on hold for 45 minutes. Unit is 3 weeks old. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Wexford Pl, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW3 Replaced control due to machine not turning on. Unit testing good.

Near Bryn Mawr Rd, Rochester, NY 14624
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH32519HZ2 Replacing control and socket due to units old socket shorting out causing unit not to power on. Replaced socket and control board. Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 2 8206232A BULB

Near Perrin St, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW3 F0E4 F3E2 F8E1 codes on arrival. Water will not dispense in manual diagnostics. Valve must be replaced.; schdld next appmnt for 5/31 FRI !

Near Boughton Ave, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found power to pump but not running. Ordering motor; rqstng P&A on 1 W11087376 (pump&motor)

Near Heritage Dr, Geneseo, NY 14454
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 Drain pump runs continuously once power is connected to machine. Drain pump and control must be replaced. ; ordrng 1 W10876600 (drain pump) and 1 W11116594 (cntrl-elec)

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

RANGE KITCHENAID KSGG700ESS1 Console was not peeling found it was the end caps . Ordering end caps .; ordrng 1 W10555937 (endcap-pnl) and 1 W10555940 (endcap-pnl)

Near Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW3 F0E4 F3E2 F8E1 codes on arrival. Water will not dispense in manual diagnostics. Valve must be replaced.; schdld next appmnt for 5/31 FRI !

Near Boughton Ave, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS301XSS4 "Replacing thermal fuse due to units old fuse testing open causing unit not to run. Replaced fuse ran test cycle unit tested good. Customer would like rear springs replaced due to springs being loud while door is opening. Ordering springs ; ordrng 2 WP8270020 ($15.00)s, dspstn on spec-tagged invntry: 1 W10402110 FUSE"

Near Clear Pond Ln, Webster, NY 14580
Evan E.

Evan E.

RANGE KITCHENAID KFGG500ESS2 Customer stating left front burner is failing to light consistently. Upon inspection discovered that ignitor is sparking but failing to light burner. Ordering new ignitor ; ordrng 1 WPW10515459 (IGNITOR )

Near Buckley Pl, Henrietta, NY 14467
Evan E.

Evan E.

DISHWASHER JENN AIR JDB9200CWS2 Replacing adjusters due to old adjuster tabs breaking off where rack mounted. Replaced adjusters. Also replacing mounting brackets due to old brackets bending and causing unit to move. Replaced brackets. Ran test cycle Unit tested good

Near Castlebar Rd, Rochester, NY 14610
Evan E.

Evan E.

RANGE WHIRLPOOL GFG471LVS0 Replacing control due to unit displaying feature not available when customer is attempting to use warming drawer. Replaced control tested drawer. Drawer now heating. Also replaced temp sensor due to sensor failing to sense correct oven temp while baking. Replaced sensor ran test preheat. Unit tested good

Near Oakdale Dr, Rochester, NY 14618
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017AS3 Replacing control board and interlock switches due to light underneath microwave failing to stay lit and unit running while door is open.Replaced interlock switches Replaced control board Ran test cycle Tested light underneath Unit tested good ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

Near Ranney Dr, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER MAYTAG MDB7949SDE1 Replacing adjusters due to rack not staying upright. Replaced adjusters Unit tested good

Near Hall Center Rd, Walworth, NY 14568
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Customer stating that keypad was not responding to commands. Upon arrival attempted to get unit into diagnostic unit would not accept commands no lights were present on panel. Removed door to inspect control. Discovered that UI has come disconnected from harness causing unit not to function. Reseated connector on harness. Ran diagnostic cycle unit tested good

Near White Rd, Marion, NY 14505
Evan E.

Evan E.

DRYER MAYTAG MEDB835DW3 Customer stated that unit was taking very long to dry items. Upon inspection discovered that unit was displaying error code f4e4 (line voltage error) inspected terminal block and discovered that L1 terminal was loose and was failing to make contact with terminal consistently. Tightened 1/4 inch screw to rear of terminal. Ran test cycle Unit tested good

Near Maryview Dr, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR MAYTAG MFF2258VEM3 Reattaching door handle for customer due to handle falling off. Discovered that door handle screws had become loose causing issue. Tightened screws reattached handle. Unit tested gold collecting service call fee

Near Hollywood Blvd, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW92HEFW0 "Replaced rotor and screw, unit testing good."

Near Falconbridge Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Sr#7724973709 Found no power to ice maker door switches are good. Called tech line and found the harness on icemaker is loose at ice maker. Replaced icemaker again due to loose neutral connection. Ordering harness; ordrng 1 W10884720 (harns-wire)

Near Penhurst St, Rochester, NY 14619
David L.

David L.

WASHER WHIRLPOOL WTW4816FW The fault code displays F0E0 indicating "no fault." Unit should operate properly.

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced fresh food evaporator and dye drier for low charge. The refrigerator tested good ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Kurt Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT351SFYF00 Ordering start device for compressor not starting all the time. ; ordrng 1 WPW10194431 (start-dev)

Near Edgemere Dr, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT511SZDM99 Installed missing nameplate. The freezer was accumulating frost near door. Caulked frame where liner meets cabinet and adjusted door for better seal.

Near Maiden Ln, Rochester, NY 14626
Steve M.

Steve M.

RANGE KITCHENAID KSDG950ESS0 Found runaway temps and sensor error codes in diagnostics. Ordering main control. Found stuck key error code. Ordering ui. ; rqstng P&A on 1 W10915031 (panl-cntrl) and 1 W11100515 (cntrl-elec)

Near Chili Riga Center Rd, Churchville, NY 14428
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The freezer evap was full of frost preventing the unit from cooling. Found open thermistor on diagnostics. The thermistor tested good at the thermistor. Pushed all the wires in at the connections. Defrosted evaporator and tested thermistor again in diagnostics and it now passed. Customer is going to monitor.

Near Short Hills Dr, Hilton, NY 14468
Shaiman C.

Shaiman C.

REFRIGERATOR MAYTAG MSS26C6MFW02 "Unit would not dispense ice. Ice was in ice maker upon arrival. Unit would not harvest nor fill in diagnostics. Replaced ice maker, same issue present. Ice bucket detection switch & ice maker power switch tested good. Suspecting a bad control. Tech line agent agrees. Ordering control.SR:77249757512; ordrng 1 W11125431 (CONTROL )"

Near Quaker Rd, Scottsville, NY 14546
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFF2558VEW7 Customer need coils cleaned. The front of the coils were already cleaned. Cleaned coils best i could. The refrigerator tested good. Tapped light switch and it turned on. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near North St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2570FEW01 Found no power to ice maker. Reset power then power is at ice maker. Found fill tube full of ice preventing ice production. Removed ice and replaced water valve. The filter cover was broken during repair. Ordering filter cover For mail out only; ordrng 1 WP67006331 (cover-filt MAIL OUT ONLY)

Near Bolton Trail, North Chili, NY 14514
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD75HEFW0 Unit was squeaking while in use. Replaced rollers. Unit testing good.; used 1 4392067 (REPAIR KIT) from stock

Near Coach Side Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER GE GLDA696MSS Replaced door latch. Unit testing good.

Near Rivers Run, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR AMANA ARB2557CSR Water is leaking from the water valve . Ordering new water valve WP12544002; ordrng 1 WP12544002 (valve-inlt)

Near Esplanade Dr, Rochester, NY 14610

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