We serviced a
GE REFRIGERATOR
Model DFE28JMKGES
Near Rochester, NY 14612
Dave L
Job Details: 09/05/2023
Replaced ff fan and updated software. Customer to monitor ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14613
Andres V
Job Details: 09/05/2023
Unit had F7E1 for tachometer missing. I replaced the actuator on unit and tested it. Unit is working properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Farmington, NY 14425
Jeremy
Job Details: 09/05/2023
Replaced control and UI for error and shutting off prematurely. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14616
Andres V
Job Details: 09/05/2023
"Hub is worn out causing unit not to spin. Gave customer a price for repair of gearcase, hub and let them know agitator might be needed if I couldnt get it off but they decided to get a new one. ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Penfield, NY 14526
James
Job Details: 09/05/2023
Part not shipped. Reorder part. ; schdld next appmnt for 9/8 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
James
Job Details: 09/05/2023
Icemaker not cycling. Replaced icemaker and cycled manually. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Fairport, NY 14450
Dave F
Job Details: 09/05/2023
Evap fan was not working . Replaced fan unit is cooling. Handle on freezer was loose tightened handle . Ice maker in freezer the bail arm is broken off unit would need new ice maker. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Oven not preheating. Found bake element burned up. Replaced element and tested unit, tested good."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Rochester, NY 14626
Dave L
Job Details: 09/05/2023
Unit will not heat because it is not receiving. 240 vac from the receptacle. Recommending that the customer have an electrician investigate.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14606
Dave L
Job Details: 09/05/2023
Found crack in lower spray arm causing leak at door corners. Ordering spray arm. ; ordrng 1 W11550888 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14624
Dave L
Job Details: 09/05/2023
Replaced thermistor and control due to defrost issue. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22ELWH01
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Unit is leaking and icemaker not working. Tested icemaker, will not manually cycle. Drip tray below unit is full and overflowing during defrost cycles. Condenser fan is seized so water not evaporating from tray. Customer is going to purchase new unit instead of repairing due to age of unit and cost of repair."
We serviced a
GE WASHER
Model GFW550SPN0DG
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Replaced shorted motor (WH03X29524). Unit still not completing cycle. Shorted motor took out inverter board. Ordering inverter and control.; rqstng P&A on 1 WH22X29531 (Inverter) and 1 WH22X29546 (Main control), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
LED in fresh food below icemaker is out. Ordering LED kit in accordance with service pointer W11460554. All LEDs are to be replaced. S191AQ for parts and labor.; ordrng 1 W11683244 (LED kit)
We serviced a
GENERAL ELECTRIC RANGE
Model PG8935YPFS
Near Pittsford, NY 14534
Jeremy
Job Details: 09/05/2023
"Customer complaint of excessive fumes while using oven. Preheated oven to 400, unable to detect any abnormal smells or fumes. Broiler operating properly. Unit is operating as expected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Irondequoit, NY 14622
Andres V
Job Details: 09/05/2023
Found drain hose to be kinked and not able to drain water all the way out. Fixed drain line and tested it. Unit is working properly now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Webster, NY 14580
James
Job Details: 09/05/2023
Complaint of draining issues and noise. Tested pump in diagnostics. Drain pump disconnected. Plugged in and tested. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Webster, NY 14580
James
Job Details: 09/05/2023
No cool. No frost pattern. Compressor at 1.14amps. quoted 388 labor to install dye drier and leak test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Pittsford, NY 14534
Andres V
Job Details: 09/05/2023
Replaced housing and door switch on unit. Light switch is now activating light and working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Churchville, NY 14428
Dave L
Job Details: 09/05/2023
Unit has been left unplugged and will need to run for 24 hours before a good diagnosis can be made. Rescheduled. ; schdld next appmnt for 9/6 WED !
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Webster, NY 14580
James
Job Details: 09/05/2023
"Customer stated that food froze in center shelf of ff section and reset power now unit is functioning. Ff at 37, freezer at 3. Freezer light not functioning. Need lamp, switch and control. ; ordrng 1 W11518235 (Lamp) and 1 W11384469 (Switch) and 1 W11608692 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Churchville, NY 14428
Dave L
Job Details: 09/05/2023
Installed updated tub ring due to leak when using fabric dispenser. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Kirkville, NY 13082
Chuck G
Job Details: 09/05/2023
"Customer stated that the freezer is not freezing. Upon arrival freezer temp was 63.2. Compressor was drawing .48amps and frost pattern was at 10%. I recharged unit with R600a, compressor drawing .99amps. Evaporator has a full frost pattern. I asked customer to give the unit 24 hours to get to temp. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Salina, NY 13088
Chuck G
Job Details: 09/05/2023
"Replaced pan crisper, pan holder and air diffuser. Customer also concerned about ice getting stuck in the shoot. Shoot, ice maker and ice tray tested good. Unit tested good"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Clay, NY 13041
Chuck G
Job Details: 09/05/2023
Customer canceled service
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Rochester, NY 14625
Dave F
Job Details: 09/05/2023
Unit not draining. 31 error code Drain pump filter clear. Impeller in pump blocked with something cleared and Tested unit . Tested good . If problem persists order WH11X34740
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14612
James
Job Details: 09/05/2023
Unit drains continuously and cant turn on. Replaced control and found pressure hose kinked at tub connection. Corrected hose and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cato, NY 13033
Chuck G
Job Details: 09/05/2023
Customer stated that unit is shaking and leaking. No codes. After inspecting the unit i found that the spring retainer holding the bellow is missing and the bellow is not attached to the front panel causing the unit to leak and vibrate. Ordering retainer W11266654; ordrng 1 W11266654 (Retainer)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Hannibal, NY 13074
Chuck G
Job Details: 09/05/2023
"Replaced Washplate, gearcase, cam, belt and hub. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE24JYKHF
Near Sterling, NY 13156
Chuck G
Job Details: 09/05/2023
Customer stated that they cant select cubed ice. I verified the issue. No codes. Ordering display control WR55X35529; ordrng 1 WR55X35529 (Display control)
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Mexico, NY 13114
Chuck G
Job Details: 09/05/2023
"I could not get the agitator out. Ordering auger WH43X31240, agitator base WH43X34257, screw WH02X24374, clutch WH05X24185, pulley WH03X32097 and shifter WH03X30517; rqstng P&A on 1 WH43X31240 (Auger) and 1 WH43X34257 (Agitator base) and 1 WH02X24374 (Screw) and 1 WH05X24185 (Clutch) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Shifter), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clay, NY 13041
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not finishing a cycle, only lasting 15 minutes. Error codes F3E2-pressure system fault . I found that the water valves where not fully turned on. I calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I inspected the pressure hose/port and cleared any debris that might be in it. I explained to the customer how much HE detergent to use, how to load the unit and cycle selection. I asked customer to monitor and if issue persists order control W11513246. Unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14612
Dave L
Job Details: 08/31/2023
Customer has an extended warranty. Waiting for dispatch
We serviced a
MAYTAG DRYER
Model MGDC415EW0
Near Hilton, NY 14468
Dave L
Job Details: 08/31/2023
"Replaced worn drum rollers handle WPW10549553 is missing. Customer will replace. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02M
Near Hamlin, NY 14464
Dave L
Job Details: 08/31/2023
Found unit with compressor running but no frost pattern. Compressor is not pumping refrigerant. Ordering evaporator and compressor ; ordrng 1 W11580057 (Conpressor) and 1 W11578004 (Evap) and 1 W11504431 (7/5) and 1 W11506619 (8) and 2 W11506620 (8 al)s and 1 W11504416 (8.5/6) and 1 W11504415 (8.5/8)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Rochester, NY 14609
Andres V
Job Details: 08/31/2023
When using bake cycle unit will realase gas while ignitor is clicking multiple times until it sparks causing the gas smell. Ignitor should only click once or twice and light. ; ordrng 1 WPW10333842 (Bake ignitor)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14612
Dave L
Job Details: 08/31/2023
Drain pump will not run. Found multiple areas of damage to lower harness. Repaired accessible and visible breaks. Was still only able to get drain pump to run when harness was physically moved while energized. Ordering harness and control ; ordrng 1 W11590868 (Lower harness) and 1 W11633359 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Unit will not stay lit on a bake cycle. I cleaned out burner tube and tried a new one but still getting same result. Techline states that bake ignitor is losing ground. Recommend replacing bake harness or DSI board. SR 7737228613; ordrng 1 W11161843 (Bake/broil harness) and 1 W11162730 (DSI board)
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Unit will spark but not light Everytime and stay on. Techline suggest replacing DSI board because theirs no DC voltage output. SR 7737226952; ordrng 1 WPW10331686 (DSI board)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14621
Dave L
Job Details: 08/31/2023
Found unit in drain lockout. Water supply was off causing low flow error
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14617
James
Job Details: 08/31/2023
Unit leaking. Found lower spray arm came off from pump. Reinstalled spray arm and tested with lower panel removed. Found no leaks. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Unit will spark but not light Everytime and stay on. Techline suggest replacing DSI board because theirs no DC voltage output. SR 7737226952; ordrng 1 WPW10331686 (DSI board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
Customer states that when the ice maker is put into use it trips the circuit breaker. Tested ice maker/ dispenser. Could not replicate. 15 amp breaker feeds the fridge could not verified it was a dedicated line. The customer declined to proceed with a repair for the issue.
We serviced a
WHIRLPOOL DRYER
Model LER4624BQ0
Near Fairport, NY 14450
Andres V
Job Details: 08/31/2023
Breaker tripped because water was leaking from the roof into plug.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
James
Job Details: 08/31/2023
"Unit not agitating. Found actuator disconnected from cam. Replaced actuator and calibrated. One year warranty on repair. ; used 1 Wpw10006355 (Actuator), and 1 Sh15 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Macedon, NY 14502
Andres V
Job Details: 08/31/2023
Door has not arrived made sure we ordered correct color. ; schdld next appmnt for 9/8 FRI !
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Andres V
Job Details: 08/31/2023
Liner on left door is coming apart from door preventing door from sealing correctly. Ordering new left door. ; ordrng 1 LW10561911 (Left door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
S191aq replaced freezer led per service pointer. Tested ok; used 1 W11601310 (MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW0
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
Replaced torn gaskets and shimmed unit to align doors.
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Rochester, NY 14624
Dave L
Job Details: 08/31/2023
Customer is still having dry performance issues. Had RG&E out for gas odor after last visit. No leaks were traced to appliance. Found weak gas coils causing no ignition after 5 heat cycles. Replaced coils as a curtesy. ; used 1 279834 (COIL KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14612
Dave L
Job Details: 08/31/2023
Wash motor is seized and tub is damaged at rear right corner. Tub will need to beReplace as it impedes function of lower rack.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 08/31/2023
Coupler sheared off and damaged plate in freezer door so mo oce will dispense. ; ordrng 1 WP2220458 (Coupler) and 1 WP2198628 (Seal) and 1 W11573761 (Plate)
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2743B20
Near Ontario, NY 14519
James
Job Details: 08/31/2023
Unit drains non stop. Cleared control and pressure hose. Calibrated and tested. 30 days warranty on repair. Sc paid on dryer. Credit difference towards dryer repair. ; schdld next appmnt for 9/7 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14618
Andres V
Job Details: 08/31/2023
Gasket is falling off put it back on but not sure how well it will stay on. Ordering new gasket; ordrng 1 W11574983 (Gasket)
We serviced a
WHIRLPOOL COIN-OP DRYER
Model MDG10CSAAW
Near Ontario, NY 14519
James
Job Details: 08/31/2023
Dryer not starting after coins are inserted. Found breaker tripped. Bearing and seal worn. Belt on upside down. ; ordrng 1 WP314820 (Seal) and 2 306508 (Bearing)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14610
Andres V
Job Details: 08/31/2023
"Wash pump was not recirculating water. I replaced the pump and sump. Tested unit, unit is now washing properly. Cleared error codes. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Clay, NY 13090
Chuck G
Job Details: 08/31/2023
Customer stated that latch is broken. Error code F5E1-lid lock. After inspecting unit i found that the strike was broken off into the lid lock. Replaced lid lock and strike. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Clay, NY 13041
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not draining. Error code F9E1-long drain. After inspecting unit i found that the drain line is running into the hose in the basement, i removed line and installed under the sink into the standpipe. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QFB05
Near Syracuse, NY 13212
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not cooling. Compressor is very hot and drawing 13.65 amps, going into a overload then cutting off. New Compressor tested bad. Ordering compressor W10309994; ordrng 1 W10309994 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clay, NY 13041
Chuck G
Job Details: 08/31/2023
"Customer stated that unit is not finishing a cycle, only lasting 15 minutes. Error codes F3E2-pressure system fault . I found that the water valves where not fully turned on. I calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I inspected the pressure hose/port and cleared any debris that might be in it. I explained to the customer how much HE detergent to use, how to load the unit and cycle selection. I asked customer to monitor and if issue persists order control W11513246. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cicero, NY 13039
Chuck G
Job Details: 08/31/2023
Called customer to let them know that i was on my way and the customer informed me that they had cancelled service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Fulton, NY 13069
Chuck G
Job Details: 08/31/2023
Replaced compressor. Vacuumed unit down to 380 microns. Charged unit with 54 grams of R600a. Evap has a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Baldwinsville, NY 13027
Chuck G
Job Details: 08/31/2023
Replaced door switch. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Irondequoit, NY 14609
James
Job Details: 08/31/2023
Replaced pump assembly and tested for leaks.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Rochester, NY 14609
James
Job Details: 08/31/2023
Replaced harness control and shifter. Tested drain and spin then quick wash successfully.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Clifton Springs, NY 14432
Jeremy
Job Details: 08/30/2023
"Unit not cleaning dishes. Failed wash motor, verified voltage to motor. Replaced pump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Webster, NY 14580
James
Job Details: 08/30/2023
"Unit squeaking during cycle. Replaced belt and rollers and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS00
Near Rochester, NY 14626
Dave L
Job Details: 08/30/2023
"Control will not initiate bake cycle ordering control and UI and returning with blower kit. ; rqstng P&A on 1 W10849197 (UI), ordrng 1 W10550511 (Control), dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX and 1 WPW10545255 FUSE, THERMAL"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Penfield, NY 14526
Andres V
Job Details: 08/30/2023
"Touch pad is intermittently working, when I arrived half the touch pad did not work but other half did. Then I tried it again and it did work. Unit needs touch pad. ; ordrng 1 W10915031 (Control panel)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Rochester, NY 14621
Dave L
Job Details: 08/30/2023
Replaced torn oven seal. Tests ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Fairport, NY 14450
Andres V
Job Details: 08/30/2023
Installed new filter screen.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Ontario, NY 14519
James
Job Details: 08/30/2023
Range went down to 200 at 350 then up to 450 when restarted tested and found cooling fan rattling. Tightened screws under ui and preheated oven. Avg temp was 354 at 350. Customer is to monitor. If problem persists replace control and temo sensor.
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport, NY 14450
Andres V
Job Details: 08/30/2023
Installed new pressure sensor and started a normal cycle. Customer is to monitor cycle and let us know if it doesnt complete cycle.
We serviced a
GE REFRIGERATOR
Model CWE23SP4MJW2
Near Fairport, NY 14450
Andres V
Job Details: 08/30/2023
Unit is having same sound from fan. Called GE to ask if theirs Any service pointer and what could be causing this. They told me noises are normal and could not suggest to replace anything. I want to try another new fan incase other fan is having issues. SR 10924667; ordrng 1 WR60X35205 (Fan)
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Rochester, NY 14621
Dave L
Job Details: 08/30/2023
"Replaced open Ignitor that shorted to ground. Gas valve will not open. Ordering burner assembly ; ordrng 1 W11652257 (Burner assembly), dspstn on spec-tagged invntry: 1 279311 IGNITOR"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW0
Near Rochester, NY 14617
Dave L
Job Details: 08/30/2023
Unit is not drying well. Compressor valves have failed causing a significant noise and very long dry times. Base assembly is NLA. S/c ATEC warranty
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Rochester, NY 14621
Dave L
Job Details: 08/30/2023
Replaced outer door glass.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
Dave L
Job Details: 08/30/2023
"Replaced locked compressor. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Williamson, NY 14589
James
Job Details: 08/30/2023
Unit making noises during operation. Noise is refrigerant flowing through tubing. Tightened mastic around cap tube at evaporator. Adjusted drier so its a 45 degree angle. Lowered front feet. Some noises from freezer are normal operation.
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS2
Near Fairport, NY 14450
Andres V
Job Details: 08/30/2023
Water was entering the soap dispenser because gasket was missing and causing it to not dispense. Replace dispenser and tested unit. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Williamson, NY 14589
James
Job Details: 08/30/2023
Door seal separated from liner. Installed silicone behind door gaskets and verified seal. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Andres V
Job Details: 08/30/2023
Replaced evaporator heater assembly. Unit will now defrost correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rochester, NY 14618
Andres V
Job Details: 08/30/2023
Customer was supposed to get a box with parts sent to her but did not have any. I cannot find the fresh food temp sensor on schematics and neither can whirlpool. Waiting for them to get back to me with part info. ; ordrng 1 W11415785 (Water tube)
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Rochester, NY 14626
Dave L
Job Details: 08/30/2023
Replaced broken lid and unresponsive console. Tested ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Walworth, NY 14568
James
Job Details: 08/30/2023
Replaced control and defrosted evaporator.
We serviced a
WHIRLPOOL FREEZER
Model krff507hps04
Near Hilton, NY 14468
Dave L
Job Details: 08/30/2023
Replaced freezer door
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Hilton, NY 14468
Dave L
Job Details: 08/30/2023
"Replaced actuator due to a broken pin. Basket has become loose since last repair. Hub has play at transmission spline. Ordering Gearcase hub and agitator ; rqstng P&A on 1 W10528947 (Hub) and 1 W11454734 (Gearcase), ordrng 1 W11550891 (Agitator), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Salina, NY 13088
Chuck G
Job Details: 08/30/2023
"Customer stated that unit is not dispensing ice. After inspecting the unit i discovered that the coupling has broken. Ordering bottom coupling WP2220458, spring W10852956, seal WP2198628, shaft WPW10258544, mounting plate WPW10293212 and bucket W11244434; ordrng 1 WP2220458 (Bottom coupling) and 1 W10852956 (Spring) and 1 WP2198628 (Seal) and 1 W11244434 (Ice bucket) and 1 WPW10258544 (Shaft) and 1 WPW10293212 (Mounting Plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck G
Job Details: 08/30/2023
Replaced heater/harness and fan motor. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Syracuse, NY 13206
Chuck G
Job Details: 08/30/2023
"Customer stated that unit is not draining properly. Error code F8E6-water hazard. After inspecting the unit i found that the strike is missing and the inlet valve tested bad. Drain pump tested good. Replaced strike and valve. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11165546 (Inlet valve), and 1 W11457841 (Strike) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Phelps, NY 14532
Jeremy
Job Details: 08/30/2023
"Replaced console and tested unit, tested good."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Fayetteville, NY 13066
Chuck G
Job Details: 08/30/2023
"Replaced control, UI, strike and lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Lyons, NY 14489
Jeremy
Job Details: 08/30/2023
Customer complaint unit not completing cycles. No stored error codes. Ran diagnostic cycle and found that water is backing up in drain. Drain hose is connected to clear rubber hose extension that is extended into piping almost to trap creating potential for siphoning and slow drain. See photos for drain set up. Customer needs to correct drain so washer can drain properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lyons, NY 14489
Jeremy
Job Details: 08/30/2023
"Unable to separate basket from gearcase shaft. Will need entire tub and basket replacement. Will require two people for tub and basket removal.; ordrng 1 W11219115 (Tub) and 1 W11513244 (Basket) and 1 W11551646 (Spanner nut) and 1 W11130362 (Suspension), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 W11481722 ACTUATOR"
We serviced a
MAYTAG OVEN
Model MET8665XW02
Near Macedon, NY 14502
James
Job Details: 08/30/2023
Replaced lower sensor and calibrated both ovens. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Webster, NY 14580
James
Job Details: 08/30/2023
Replaced gasket. customer is to monitor.
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Skaneateles, NY 13152
Chuck G
Job Details: 08/30/2023
Customer started that the oven cavity is chipped in several places. I explained to the customer that the oven cavity is not serviceable.Called techline to document and submitted pictures SR#7737214395
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Skaneateles, NY 13152
Chuck G
Job Details: 08/30/2023
Replaced console and ribbon cable. After replacing the unit threw a F2E0-keypad disconnected and F2E1- stuck keypad. Ordering control W11082269; ordrng 1 W11082269 (Control)
We serviced a
HOTPOINT REFRIGERATOR
Model HPS16BTNRWW
Near Geneva, NY 14456
Jeremy
Job Details: 08/30/2023
No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Webster, NY 14580
James
Job Details: 08/30/2023
Unit developing Frost in freezer and mullion is dripping water. Inspected freezer seal and turned on humidity control and verified power to mullion. Customer is to monitor. If problem persists replace WP12722803AP