We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Ontario, NY 14519
James
Job Details: 04/20/2022
Unit intermittent to drain. Tested cycle and it drained successfully. Tested again and it drained about half of the water. Suspect check valve is sticking. Ordering hose. ; ordrng 1 W11381654 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Marion, NY 14505
James
Job Details: 04/20/2022
Replaced door and tested. Left door for customer to dispose.
We serviced a
MAYTAG DISHWASHER
Model MDC5100AWW
Near Rochester, NY 14625
James
Job Details: 04/20/2022
Unit intermittent to power on. Found relay arcing on control. Need control. Part is no longer available.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14605
James
Job Details: 04/20/2022
Unit not finishing cycle. No error codes. Checked actuator and ran Diagnostics cycle. Reset control and tested quick wash cycle successfully. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Syracuse, NY 13212
Chuck
Job Details: 04/19/2022
F8E4 error code-float switch was the only code found Cleared code. Ran diagnostic test cycle and found that the unit has the bad heater and meets the criteria for SP11540964. Ordering heating element W11537778. ; ordrng 1 W11537778 (Heating element)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Camillus, NY 13031
Chuck
Job Details: 04/19/2022
SR#7733468413; schdld next appmnt for 4/26 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM
Near Syracuse, NY 13215
Chuck
Job Details: 04/19/2022
"Could not find any evidence of water in the unit. Door hinge is good, problem is with the plastic casing on the bottom of right door, it has cracked and broken off over the years. I quoted customer for a new door and they declined the repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Auburn, NY 13021
Chuck
Job Details: 04/19/2022
"Customer is smelling a burning smell. No codes. I ran a diagnostic test cycle and confirmed the Oder. The Oder is coming from the element, i could not find the cause of the Oder. Harness is good and connections are good. Something is causing the heater to run constant during the whole cycle. Ordering control W11305308 and heating element.; ordrng 1 W10518394 (Heating element) and 1 W11305308 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Skaneateles, NY 13152
Chuck
Job Details: 04/19/2022
Customer stated that the unit is not washing. No codes. The wash motor is getting the proper voltage. Unit needs a sump and motor. Quoted customer and he elected to purchase a new unit instead of repairing.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ
Near Auburn, NY 13021
Chuck
Job Details: 04/19/2022
"Noise coming from fan. I inspected the fan and blade, found that the steam on the motor is bent. Ordering fan and motor. ; ordrng 1 W10167915 (Fan motor) and 1 W10758272 (Fan blade) and 1 W11444600 (Nut)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Cayuga, NY 13034
Chuck
Job Details: 04/19/2022
"I had the customer start a load 15 minutes prior to arrival and i confirmed that the noise was coming from the gearcase. I pulled the pulley off and found oil on the pulley. Replacing gearcase, cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11454734 (Gearcase)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Hilton, NY 14468
Dave L
Job Details: 04/19/2022
Customer concerned with PO failure. Unit has been unplugged for over 24 hours. Tested fansAnd defrost. Suspecting fan/ defrost issue. Ordering control and evap fan. ; ordrng 1 W11032800 (Evaporator fan) and 1 W10843055 (Control)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Farmington, NY 14425
Jeremy
Job Details: 04/19/2022
"Found broken actuator arm not allowing for shifting to agitation. Replaced actuator, unit checks good.; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14609
James
Job Details: 04/19/2022
Complaint of chemical smell inside unit. Inspected heater and found it contacting evaporator. Adjusted heater and inspected drain. Cant verify complaint. If problem persists replace W11220371
We serviced a
ROPER WASHER
Model RTW4641BQ0
Near Fairport, NY 14450
Jeremy
Job Details: 04/19/2022
"Found impeller on drain pump seized, able to get working temporarily. Unit needs drain pump, quoted for drain pump.; rqstng P&A on 1 WPW10276397 (Drain Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near North Chili, NY 14514
Andres
Job Details: 04/19/2022
Replaced both fresh food door gaskets on unit. Made sure gaskets were sealing properly.; dspstn on spec-tagged invntry: 2 W10830162 GASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
Dave L
Job Details: 04/19/2022
Fill tube was frozen. Thawed tube.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14626
Dave L
Job Details: 04/19/2022
Replaced heater per s code. Tested om; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KENMORE WASHER
Model 11028132410
Near Irondequoit, NY 14609
James
Job Details: 04/19/2022
Odor from inside tub. Removed agitator and inspected. Inside of basket is clean. Recommend customer runs cleaning cycle and monitor results.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Webster, NY 14580
James
Job Details: 04/19/2022
Replaced pump and rh adjuster. Tested and found no leaks. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Andres
Job Details: 04/19/2022
Replaced door on unit. Made sure unit dispensed water without leaks. Set temps to recommended setting. Also checked seals to make sure door is sealing correctly.
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Ontario, NY 14519
James
Job Details: 04/19/2022
"Unit gives lid unlock error. Found gearcase leaking and wash plate stripped. Need gearcase, impeller and slider. Customer opted not to repair. ; ordrng 1 W10902814 (Impeller) and 1 Sh15 and 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Walworth, NY 14519
James
Job Details: 04/19/2022
Replaced drain pump and calibrated. Ran diagnostics cycle successfully.
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Webster, NY 14580
James
Job Details: 04/19/2022
Unit loud in spin cycle due to worn bearings. Need bearing kit. ; ordrng 1 W10435302 (Bearing) and 1 Sh15
We serviced a
GE OVEN
Model JGB640SEF1SS
Near Rochester, NY 14620
Jeremy
Job Details: 04/19/2022
"Replaced burners, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Penfield, NY 14526
James
Job Details: 04/19/2022
Unit making vibration through floor when compressor is on. Tested unit and couldn't get unit to malfunction. Adjusted unit so theres more space on rh side. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model LA5530XSW1
Near Rochester, NY 14619
Jeremy
Job Details: 04/19/2022
Unable to get drive shaft through bottom need to come back with tool to cut drive shaft and drive block is too corroded to reuse. Ordering drive block.; ordrng 1 WP389140 (Drive Block)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Rochester, NY 14623
Jeremy
Job Details: 04/19/2022
Found center burner will not ignite and bezels around knobs loose. Ordering flame spreader and bezel kit; ordrng 1 W11084062 (Flame spreader) and 1 W10814133 (Bezel Kit)
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Rochester, NY 14609
Andres
Job Details: 04/19/2022
Replaced suspension rods on unit. Ran a diagnostic cycle successfully.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWB2
Near Rochester, NY 14609
Andres
Job Details: 04/19/2022
Installed new UI on unit. Put unit back together and tested it. Unit now responds to commands and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KBS0
Near Penfield, NY 14526
James
Job Details: 04/19/2022
Heater bushing failure caused leak into subfloor. S17304. Took pics and called techline. Sr77334648201800 253 1301 customer care; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details: 04/19/2022
Replaced controls and fill tube heater due to no ice. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW6300WW0
Near West Henrietta, NY 14586
Jeremy
Job Details: 04/19/2022
Ran unit with a load of laundry on normal cycle. Unit runs as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rochester, NY 14615
Dave L
Job Details: 04/19/2022
Customer concerned with fresh food temp. Found mod aligned freezer door allowing warm air to enter freezer and condenser near fan. Rear left corner of the refrigerator will need to be shimmed to accomplish proper adjustment. Tested unit functions in diagnostics. Full and complete frost pattern. Testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Webster, NY 14580
Andres
Job Details: 04/19/2022
CuStomer stated unit was building up frost on the back panel. Diagnosed unit and found a service pointers for issue (w10875533). Service pointers states that a coating builds up around the thermistor not letting it sense correctly. Checked thermistor and did see that it was coated in some corrosion. ; ordrng 1 W10902214 (Thermistor kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near Penfield, NY 14526
Andres
Job Details: 04/19/2022
"Tried to replace rack adjuster but screws were not in the package so I could not do job.; ordrng 1 W10712395 (Rack adjusters), dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
MAYTAG DRYER
Model MGDE300VW1
Near Rochester, NY 14612
Dave L
Job Details: 04/19/2022
"Found worn belt idler causing a noise. Replaced belt idler rollers and belt. U it tested ok; used 1 4392067 (Repair kit), and 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14617
Dave L
Job Details: 04/19/2022
Found unit leaking from drain hose. Drain hose is not the original equipment because it was not long enough to reach the stand pipe in this situation. The customer is going to handle replacing the drain hose and or adjusting install.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, NY 14580
James
Job Details: 04/19/2022
Complaint of unit not spinning out clothes. Lid lock fault. Tested unit and couldn't replicate issue.calibrated Unit. Had customer start a load and monitor results. If problem persists orderW11419215 and W11130362
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Irondequoit, NY 14622
Dave L
Job Details: 04/19/2022
Replaced capacitor due to unit not spinning or agitating. Unit tested ok. Ran load size calibration ; schdld next appmnt for 4/22 FRI !
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW3
Near Hilton, NY 14468
Dave L
Job Details: 04/19/2022
Found clogged pressure sensing fitting at tub causing f02 error. Cleared and tested. Drains properly
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Hamlin, NY 14464
Dave L
Job Details: 04/19/2022
Tub was damaged. Re ordering tub. ; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Rochester, NY 14622
James
Job Details: 04/19/2022
Replaced control panel and preheated both ovens. Oven was set to 350 and reached 330. Calibrated both ovens ten degrees and retested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART104TFDW00
Near Mount Morris, NY 14510
Jeremy
Job Details: 04/19/2022
"Customer stated ice cream was soft. Unit was in defrost on arrival and food was frozen in the freezer. After defrost cycle, good frost pattern began to redevelop. Advised customer to continue to monitor as all functions appear to check good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14618
Andres
Job Details: 04/19/2022
Customer stated unit would not advance. Diagnosed unit and found that door strike was broken so lid would not lock. Unit needs new door strike.; used 1 W11457841 (Door strike) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cicero, NY 13039
Chuck
Job Details: 04/18/2022
"Unit not draining. F9E1 error code was the only stored error code. Drain pump getting proper voltage, pulled drain pump and cleaned out debris. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Syracuse, NY 13211
Chuck
Job Details: 04/18/2022
Customer wanted the burners adjusted lower. Adjusted burners. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW
Near Syracuse, NY 13207
Chuck
Job Details: 04/18/2022
Customer stated that unit would not work. Found F9E9- wrong voltage. I inspected unit and found that the pulley was loose. I tightened pulley then ran a diagnostic test cycle in which the unit operated normally. I explained to the customer that they need to get the outlet inspected. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Geneva, NY 14456
Chuck
Job Details: 04/18/2022
Replaced Washplate. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Canandaigua, NY 14424
Chuck
Job Details: 04/18/2022
"Unit has bad heater. I could uninstall the unit due to the countertop and floor, i had access to the back of unit but a drain line was blocking access to the heating connectors. I told customer that unit would have to be uninstalled by installer and we would have to reschedule. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Geneva, NY 14456
Chuck
Job Details: 04/18/2022
Unit had the bad heater. Replaced heater. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heating element) from stock
We serviced a
ROPER DRYER
Model RED4516FW0
Near Port Byron, NY 13140
Chuck
Job Details: 04/18/2022
"Replaced heating element, unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 04/18/2022
Unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Clay, NY 13041
Chuck
Job Details: 04/18/2022
Unit had the bad heater. Replaced heater. Left old heater with the customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS00
Near Rochester, NY 14626
Dave L
Job Details: 04/15/2022
Oven is unresponsive due to an open control fuse. Ordering fuse. Left breaker off ; ordrng 1 WPW10545291 (Fuse)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHVO
Near Honeoye Falls, NY 14472
Dave F
Job Details: 04/15/2022
Replaced lower spray arm . Tested unit in diagnostics.unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW6300WW0
Near West Henrietta, NY 14586
Jeremy
Job Details: 04/15/2022
"Found hot water off, turned hot water back on, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Penfield, NY 14526
Andres
Job Details: 04/15/2022
Customer stated her door had a stain on the top right side of door. Examined unit and did see the stain. Asked customer if shes used stainless steel cleaner on it and she has but still would not come off. Took pic of stain.; ordrng 1 13107554SQ (Door)
Near Henrietta, NY 14467
Dave F
Job Details: 04/15/2022
Unit has no model or serial . Unit is not cooling and has no refrigerant in system . Recharged unit . Advised unit is not covered for labor for the year as no guarantee how long it will last .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Victor, NY 14564
Dave F
Job Details: 04/15/2022
Replaced top freezer drawer . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS537SIAB00
Near Victor, NY 14564
Dave F
Job Details: 04/15/2022
Unit was not running when arrived .everything was thawed out in the freezer and refrigerator. Turned the refrigerator off and back on at UI and compressor started up and started cooling . Power cycled unit . Went into diagnostics and tested damper heard strange noise . Found the damper is broken and could have caused unit to turn off . Unplugged damper and propped open so cold air will come into freshfood section unit needs damper ; ordrng 1 W11164593 (diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Penfield, NY 14526
Andres
Job Details: 04/15/2022
Installed water valve in unit. Tried to fill ice maker but ice maker would not call for water. Called whirlpool to ask for assitance they had me run some test and found that the ice maker is not the one not calling for water. Ordering ice maker. Sr 7733444201; ordrng 1 W10882923 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW
Near Clifton Springs, NY 14432
Chuck
Job Details: 04/15/2022
Error code AF-airflow. The unit tested poor airflow for all dryers. I explained to customer that the problem lies in the venting and it needs to be cleaned or replaced. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14624
Andres
Job Details: 04/15/2022
"Installed new rails, deli drawer and air tower on unit. Drawer is now staying in place and not falling out."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Cayuga, NY 13034
Chuck
Job Details: 04/15/2022
Customer stated that they are hearing a noise at the end of the spin cycle. No codes. Ran several diagnostic test cycles-unit performed normally. Ran a spin test for 10 minutes- unit performed normally. I ran a rinse and spin cycle with 5 towels and I could not duplicate the issue. Calibrated unit & leveled unit. I asked customer to take a video of the issue if it happens again. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near North Chili, NY 14514
Andres
Job Details: 04/15/2022
"Replaced inner drain hose on unit. Ran a diagnostic cycle and watched for any leaks. Did not see any, unit is working properly."
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW
Near Clifton Springs, NY 14432
Chuck
Job Details: 04/15/2022
Error code AF-airflow. The unit tested poor airflow for all dryers. I explained to customer that the problem lies in the venting and it needs to be cleaned or replaced. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Churchville, NY 14428
Andres
Job Details: 04/15/2022
Replaced heating element on unit. Put unit back in cabinet.; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Geneva, NY 14456
Chuck
Job Details: 04/15/2022
Unit had the bad heater. Replaced heating element. Unit tested good Left old heating element with customer ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Fairport, NY 14450
Dave F
Job Details: 04/15/2022
Replaced water valve and tested unit . Tested good no leaks
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Seneca Falls, NY 13148
Chuck
Job Details: 04/15/2022
Replaced lid and water valve. Ran a diagnostic test cycle-ran normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near Palmyra, NY 14522
Dave F
Job Details: 04/15/2022
Door that came in was the wrong pattern the door that came in is flat . Took photo of what the door is supposed to be and the door was dented Verified the part is correct . Ordering another door LW10668875; ordrng 1 LW10668875 (dor-fip) and 1 W11178521 (nameplate)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Auburn, NY 13021
Chuck
Job Details: 04/15/2022
Replaced motor and control. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM
Near Rochester, NY 14607
Dave L
Job Details: 04/15/2022
Replaced doors and nameplate
We serviced a
WHIRLPOOL OVEN
Model ACR4303MFW4
Near Skaneateles, NY 13152
Chuck
Job Details: 04/15/2022
Rear right burner not working. Infinite switch tested good. Element tested bad. Ordering element W11396790. ; ordrng 1 W11396790 (Right rear element)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL01
Near Webster, NY 14580
Dave L
Job Details: 04/15/2022
Unit is not defrosting 120vac to heater from control. Heater will not come on. Ordering terminator harness ; ordrng 1 W11174746 (Harness) and 1 WP12729123 (Heater)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Camillus, NY 13031
Chuck
Job Details: 04/15/2022
"Customer is not happy the way the unit is agitating, says clothes arent coming No codes. I ran a diagnostic test cycle in which the unit preformed normally. I had the customer start a load and the unit was agitating normally. Customer instruct. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model G21XEFMWSS01
Near Rochester, NY 14617
Dave L
Job Details: 04/15/2022
Replaced ice maker due to no ice. Tested ok. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Syracuse, NY 13212
Chuck
Job Details: 04/15/2022
Door hinge on left side was detached. Removed door and reinstalled the door. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rochester, NY 14612
Dave L
Job Details: 04/15/2022
Replaced ice maker due to thermistor failure. Customer to monitor after 24 hours ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Liverpool, NY 13088
Chuck
Job Details: 04/15/2022
Replaced control. Ran a diagnostic test cycle and unit tested good.
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW
Near Greece, NY 14612
Dave L
Job Details: 04/15/2022
Found a quarter stuck in drum baffleCausing a noise. Removed and cleared baffle. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Webster, NY 14580
James
Job Details: 04/15/2022
Replaced icemaker and it cycled after install. Customer is to monitor. If problem persists replace valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW00
Near Webster, NY 14580
James
Job Details: 04/15/2022
Picked up door
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Walworth, NY 14519
James
Job Details: 04/15/2022
Unit makes grinding noise and burning smell. Drain pump is locking up and overheating. Need pump. ; ordrng 1 WPW10581874 (Pump) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW2
Near Ontario, NY 14519
James
Job Details: 04/15/2022
Called techline and they said W11495084 is extra vent that goes to this tub. 7733442710They said to reorder tub and vent. Installed plug in vent temporarily. Tested heavy duty cycle with back panel removed and found no leaks. ; ordrng 1 W11378552 (Tub) and 1 W11495084 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 04/15/2022
Unit not making ice. Found lower harness damaged causing no power to icemaker. Need door. ; ordrng 1 LW11202405 (Door)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Webster, NY 14580
James
Job Details: 04/15/2022
"3-4, 4-4, 6-1 8-1 unit pouring water from sump. Wash motor cracked. Need sump assembly. Rh adjuster housing cracked. Need housing ; ordrng 1 W10902372 (Sump) and 1 Sh15 and 1 WPW10588164 (Adjuster housing)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14622
James
Job Details: 04/15/2022
F0e3 and unit not finishing cycle. Found rotor loose and gearcase leaking oil. Need gearcase and slider; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Rochester, NY 14623
Jeremy
Job Details: 04/15/2022
"Customer stated unit made a loud grinding noise. Ran diagnostics all functions check good. Found unit had Nidec actuator. Replaced actuator, unit checks good.; used 1 WPW10006355 (Actuator) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Pittsford, NY 14534
Jeremy
Job Details: 04/15/2022
"Customer stated unit would not fill when hit water was selected. Checked and found F8E1. Ran diagnostics all functions check good. Ran cycle with hot water and unit filled and began washing. Unit is hooked up to a flood safety device. Called techline, SR 7733443278. If problem persists advised customer to eliminate flood safety device to rule out possible cause."
We serviced a
KENMORE WASHER
Model 417.44142400
Near Fairport, NY 14450
Jeremy
Job Details: 04/15/2022
"No service needed, customer is purchasing new unit."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Penfield, NY 14526
Jeremy
Job Details: 04/15/2022
"Found upper rack is rubbing on tub seal when pulling out and pushing in. Ordering rack, rails, adjusters and tub gasket.; ordrng 1 W11177741 (GASKET) and 1 WPW10350382 (Upper Rack) and 1 WPW10546503 (ADJUSTER) and 1 W11259785 (TRACK) and 1 W11259786 (TRACK)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Palmyra, NY 14522
Dave F
Job Details: 04/15/2022
"Replaced adjusters and tested unit , tested good .; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14608
Andres
Job Details: 04/15/2022
"Customer stated unit was not advancing on a normal cycle. Diagnosed unit but did not find any error codes. Ran a diagnostic cycle unit ran cycle successfully. Ran unit on a normal cycle to see if it started washing, unit did start washing and is working properly."
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Palmyra, NY 14522
Dave F
Job Details: 04/15/2022
Cooktop has a thermal crack going through it .need to order cooktop W11175876 ; ordrng 1 W11175876 (cooktop)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canandaigua, NY 14424
Dave F
Job Details: 04/15/2022
"F7E1 basket speed fault F7E5 shifter fault . Replaced cam and actuator for not shifting . Calibrated unit . Heard loud noise during spin . Motor bearing is bad could hear it when hand spun . Ordering motor W10890624; ordrng 1 W10890624 (motor-drve), used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model AFD2535FES
Near Rochester, NY 14612
Dave L
Job Details: 04/15/2022
"Replaced water valve ice maker and jazz board due to no ice/ frost build up. Tested ok; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Wpw10503278 (Jazz board) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Macedon, NY 14502
Jeremy
Job Details: 04/15/2022
Found tub gasket not seating in tub properly. Replaced gasket unit checks good.; used 1 W11177741 (GASKET) from stock
We serviced a
WHIRLPOOL OVEN
Model AGR6603SFS3
Near Rochester, NY 14618
Jeremy
Job Details: 04/15/2022
Replaced control and DSI boards for oven not heating. Unit checks good.