Service History 351 - Appliance Tec

Near Rochester, New York 14608

Dave L

Job Details: 02/05/2019

DRYER GE DBXR463EG0WW Console is broken. Console and knob must be replaced. Ordering parts.; ordrng 1 WE01X20378 (control knob white a) and 1 WE19M1490 (back. asm.)

Near Rochester, New York 14620

Dave L

Job Details: 02/05/2019

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Water valve is leaking through the ice maker fill tube. Ordering water valve. Total is 150.30; ordrng 1 W10822681 (valve-inlt)

Near Rochester, New York 14609

Evan

Job Details: 02/05/2019

DRYER WHIRLPOOL LER6636PW0 Customer stated unit was not heating.Upon inspection discovered that coil inside heater snapped causing heater to fail.Replaced heater Custer also wanted new vent installed.Installed new vent Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Rochester, New York 14612

Gary

Job Details: 02/05/2019

FREEZER WHIRLPOOL WRX986SIHV00 Replaced drawer at the front panel kept falling off of top freezer drawer

Near Spencerport, New York 14559

Gary

Job Details: 02/05/2019

DISHWASHER KITCHENAID KDFE104HBL0 "Replaced sump assy that wasn't running or washing the dishes, advised customer to rerouted drain from basement to under sink improper drain setup causing water to run out.; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR"

Near Rochester, New York 14610

Evan

Job Details: 02/04/2019

WASHER WHIRLPOOL WFW9600TW01 Customer stated unit was leaking water from front of machine.Upon inspection discovered bellow had come detached from inner tub causing water to pour directly from bottom of bellow Reinstalled bellow Ran test cycle Unit tested good

Near Rochester, New York 14626

Evan

Job Details: 02/04/2019

MICROWAVE WHIRLPOOL WMH53521HZ3 Repacling console due to console on unit being delivered with scratches on keypad.Replaced consoleTested unit Unit tested good

Near Rochester, New York 14618

Evan

Job Details: 02/04/2019

WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good

Near Rochester, New York 14611

Evan

Job Details: 02/04/2019

DRYER WHIRLPOOL WGD5840SW0 Unit was squealing after repair. Rollers were sticking causing squeal Cleaned roller shaftsCleaned rollers Ran test cycle Unit tested good

Near Rochester, New York 14618

Evan

Job Details: 02/04/2019

WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good

Near Rochester, New York 14617

Evan

Job Details: 02/04/2019

DRYER WHIRLPOOL WGD4850HW0 Customer stated unit was producing noise while drum is spinning.Upon inspection discovered rollers were causing noise Replaced rollersRan test cycle Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Rochester, New York 14608

Evan

Job Details: 02/04/2019

WASHER AMANA NTW4516FW2 Customer stated clothes are coming out wet at end of cycle .Checked for error codes Unit displaying f9e1 (long drain) error code Attempted to run test cycle Unit would not drain Inspected drain pump Discovered plug for pump had Become disconnected causing pump not to run Reseated connection tested pump Unit tested good

Near Rochester, New York 14611

Evan

Job Details: 02/04/2019

DRYER WHIRLPOOL WGD5840SW0 "Customer stated unit was not heating or spinning. Upon inspection discovered motor was seized was unable to turn drum. Blower wheel had also cracked and belt had torn Replaced motor replaced blower wheel Ran test cycle Gas coils were failing once unit was running Replaced gas coils Replaced belt Ran test cycle Unit tested good ; used 1 279834 (COIL KIT), 1 297827 (MOTOR ), 1 341241 (BELT), and 1 WP694089 (BLOWER) from stock"

Near Pittsford, New York 14534

Evan

Job Details: 02/04/2019

DRYER MAYTAG MGD8200FW Customer stated unit was producing rattling noise.Upon inspection discovered rattling was coming from blower housing.Attempted to stop rattling by using piece of insulation underneath blowerRan test cycle after insulation was installed Unit is still producing noise but not as loud Customer is going to contact maytag seeking authorization.Unit tested good

Near Webster, New York 14580

Evan

Job Details: 02/04/2019

RANGE WHIRLPOOL WFG525S0HV0 "Customer stated they could smell gas while running bake cycle.Ran test bake cycle Could smell gas in drawer area of unit.Suspecting unit is leaking from regulator Ordering regulator ; ordrng 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

Near Webster, New York 14580

Evan

Job Details: 02/04/2019

WASHER WHIRLPOOL WTW5000DW2 Customer stated unit was leaking water from back of machine.Upon inspection discovered water was leaking from hot side of valve solenoid had cracked causing water to spray out of back.Ordering water valve ; ordrng 1 W11210459 (VALVE)

Near Rochester, New York 14620

Evan

Job Details: 02/04/2019

DISHWASHER WHIRLPOOL GU3600XTVY2 Replacing drain hose due to hose having hole in it causing unit to leak while draining. Replaced hose Ran test cycle Unit tested good

Near Victor, New York 14564

Dave F

Job Details: 02/04/2019

DRYER WHIRLPOOL WED92HEFW0 Replaced thermistor and thermostat due to dryer not heating . Tested dryer after repair . Tested good .

Near Rochester, New York 14618

Evan

Job Details: 02/04/2019

OVEN KITCHENAID KODE507EBL02 Customer stated unit was not at correct temperature when attempt to bake items in upper or lower oven. Ran preheat for both ovens Both upper and lower ovens were off by 10 degrees Calibrated unit up 10 degrees in both ovens Ran test preheat again Upper and lower oven are maintaining temperature at 350 degrees Unit tested good

Near Penfield, New York 14526

Dave F

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced icemaker due to leaking . Tested icemaker .tested good .

Near Rochester, New York 14620

Evan

Job Details: 02/04/2019

RANGE MAYTAG MGR8880AS1 Customer is experiencing issue with bottom burner lighting consistently. Referring to service pointer W10702913A for updated burner kit and wiring harness.Ordering burner kit

Near Penfield, New York 14526

Dave F

Job Details: 02/04/2019

DRYER MAYTAG MEDC215EW1 Dryer switch on dryer is bad .dryer keeps running after door is open . Replaced door switch and tested dryer . Tested good .

Near Rochester, New York 14618

Steve

Job Details: 02/04/2019

DISHWASHER WHIRLPOOL KUDS30IXSS1 Customer is complaining of the dishwasher randomly turning off. Tested dishwasher and found the user interface shut itself off after about ten minutes of running. quoted customer. ; rqstng P&A on 1 WPW10500175 (panel-cntl)

Near Webster, New York 14580

Steve

Job Details: 02/04/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced all the controls for intermittently turning off. The refrigerator is working as expected. The customer is going to monitor.

Near Fairport, New York 14450

Steve

Job Details: 02/04/2019

REFRIGERATOR KITCHENAID KRFF507ESS01 Found the evaporator was full of Frost and ice. Removed Frost and ice. Caulked liner to prevent warm air from entering FF section. Moved evaporator line that were touching. Moved thermistor to proper position. Fastened cover.

Near Rochester, New York 14615

Dave L

Job Details: 02/04/2019

DRYER MAYTAG MGDB835DW4 "Tested flame sensor, no continuity. Replaced flame sensor unit testing good."

Near Fairport, New York 14450

Steve

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer was complaining of vibrating noises. added some foam to condensor. Lowered legs to stabilize. The customer is found to monitor.

Near Rochester, New York 14612

Dave L

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Ice maker motor is not operating due to an open motor. Replaced the icemaker and tested; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Rochester, New York 14625

Steve

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Found a piece of the filter housing was not attached causing the filter to be stuck inside housing. Ordering housing ; schdld next appmnt for 2/7 THU 8-12

Near Macedon, New York 14502

Steve

Job Details: 02/04/2019

RANGE JENN AIR JDS9860CDB00 Replaced blower motor for open winding in high fan. The blower tested good.

Near Rochester, New York 14623

Dave F

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Drain in freezer was plugged which caused the freezer to build up with ice and was then leaking inside of the fresh food section . Defrosted freezer . Cleared drain . Refrigerator is good .

Near Rochester, New York 14626

Dave L

Job Details: 02/04/2019

WASHER WHIRLPOOL WTW4816FW2 Internal drain hose is cracked. Must be replaced.; ordrng 1 W10899966 (tub to pump hose)

Near Scottsville, New York 14546

Dave F

Job Details: 02/04/2019

DRYER MAYTAG MGD6000XW0 Found blower housing full of lint causing loud noises . Removed lint from housing and cleaned the inside of the dryer . Tested dryer tested good .

Near Rochester, New York 14623

Steve

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced compressor for compressor for shutting itself off after a couple minutes of running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Rochester, New York 14606

Dave L

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL WRT106TFDT01 Unit is not cooling due to a low side leak. Ordering evaporator. Parts covered per KB customer retention. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)

Near Ontario, New York 14519

Dave L

Job Details: 02/04/2019

REFRIGERATOR MAYTAG MSC21C6MFZ00 Damper is making intermittent noise. Ordering damper.; ordrng 1 W11236851 (DAMPER)

Near Fairport, New York 14450

Dave F

Job Details: 02/04/2019

DISHWASHER MAYTAG MDB8959SFZ4 Upper dish rack rails were corroded and had broken . Replaced rails due to service pointer s22916 . Tested dishwasher after replacement. Tested good .

Near Fairport, New York 14450

Steve

Job Details: 02/04/2019

REFRIGERATOR WHIRLPOOL WRT318FZDB01 Replaced control board for persistent frosting of evaporator. Found the liner is melted by the light bulb. Possible door being left open. The light is turning off when door is closed.

Near Hilton, New York 14468

Dave L

Job Details: 02/04/2019

REFRIGERATOR KITCHENAID KBBR206ESS00 Bail arm on ice maker broke off. LED lights in fridge and freezer malfunctioning. Ordering inverter and new LEDS.; ordrng 1 W10640411 (invrtr-box) and 2 W10908166 (module)s and 2 W10908166 (module)s

Near Rochester, New York 14609

Evan

Job Details: 02/01/2019

WASHER WHIRLPOOL WTW4616FW2 Customer stated unit was leaking water and tub was missing piece from inside.Upon inspection discovered that water was leaking from hot water side of valve specifically the solenoid Inspected tub for missing piece Unit is not missing any piece around tub area Ordering water valve Returning Sat 2/1; ordrng 1 W11210459 (VALVE)

Near Rochester, New York 14606

Evan

Job Details: 02/01/2019

DRYER MAYTAG MGDB835DW4 Ordered incorrect part. Reordering strike ; ordrng 1 W11163826 (STRIKE)

Near Hilton, New York 14468

Dave L

Job Details: 02/01/2019

DISHWASHER WHIRLPOOL WDT910SAYH1 Unit is leaking significantly from the diverted seal on the sump. Water has soaked the subfloor. Not damage to finished kitchen floor but water had dropped onto the basement; ordrng 1 WPW10482482 (pump&motor)

Near Hilton, New York 14468

Dave L

Job Details: 02/01/2019

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Right hand door liner is broken preprint the door from closing properly. Ordering right hand door. WIM6L00EPL1; ordrng 1 LW10413518 (dor-fip bl)

Near Hilton, New York 14468

Dave L

Job Details: 02/01/2019

WASHER MAYTAG MVWC465HW2 Reset control board. Customer monitor. Will call customer later in the day to see if the unit was able to complete the cycle we started. ; O-emld tckt

Near Rochester, New York 14624

Gary

Job Details: 02/01/2019

REFRIGERATOR FRIGIDAIRE FFHB2740PS1 "Unit has same communication error code, ordering both boards ui and control, advised customer that if this does not fix the issue that there is an wiring harness issue and this is a non replaceable part.; ordrng 1 242058248 (user interface) and 1 242115285 (board-main power)"

Near Rochester, New York 14616

Dave L

Job Details: 02/01/2019

RANGE KITCHENAID KGRS303BSS1 "Unit is intermittently loosing temperature during bake due to poor grounding of the bake burner. Ordering bake harness, ignitor, and burner; rqstng P&A on 1 W10700720 (burnr-oven) and 1 WPW10701462 (harns-wire), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"

Near Hilton, New York 14468

Dave L

Job Details: 02/01/2019

WASHER MAYTAG MVWC465HW2 Reset control board. Customer monitor. Will call customer later in the day to see if the unit was able to complete the cycle we started. ; O-emld tckt

Near Brockport, New York 14420

Gary

Job Details: 02/01/2019

RANGE WHIRLPOOL WGG745S0FS Ordering door glass assy both doors; ordrng 1 W10677228 (glass-door) and 1 W10677248 (glass-door) and 1 W10877566 (glass-door)

Near Brockport, New York 14420

Gary

Job Details: 02/01/2019

WASHER WHIRLPOOL WTW7500GW2 Unit has a broken strut ordering strut kit; ordrng 1 W11130359 (suspension)

Near Rochester, New York 14624

Gary

Job Details: 02/01/2019

WASHER WHIRLPOOL WTW5000DW1 "Replaced lid switch that was not latching, replacing control that intermittently powers Down on its own.; rqstng P&A on 1 W11116590 (cntrl-elec), used 1 W10838613 (LOCK-LID) from stock"

Near Canandaigua, New York 14424

Dave F

Job Details: 02/01/2019

WASHER WHIRLPOOL WFW75HEFW0 Washer making grinding noise while tub is spinning . Found the rotor is rubbing against the stator motor . Called techline SR 7724064524 he suggested replaced the rotor and stator motor . Ordering rotor and motor . ; ordrng 1 W10870751 (stator) and 2 W11253212 (ROTOR BOLT)s and 1 WPW10544980 (rotor)

Near Webster, New York 14580

Evan

Job Details: 02/01/2019

WASHER WHIRLPOOL WFW92HEFW0 Replacing control board due to unit not spinning out correctly unit is detecting unit unbalanced load.Replaced control Ran diagnostic cycle Unit tested good

Near North Chili, New York 14514

Gary

Job Details: 02/01/2019

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Fridge is at 27 degrees, freezer is -5. Called tech line sr#7724062322 Block 50% of the return vents off per tech line to stop over cooling in fridge section.."

Near Fairport, New York 14450

Steve

Job Details: 02/01/2019

REFRIGERATOR KITCHENAID KRFF507ESS01 Found the fresh food evaporator full of frost. Removed all frost. Moved thermistor to proper position. Separated evaporator lines that were touching. Caulked the liner to prevent warm air from entering desk for section. Tested in test for and the rkv valve is working as expected. Customs complained of frost forming on right side of freezer door. Found a small chunk of ice. Removed ice and customer is going to monitor.

Near Rochester, New York 14607

Gary

Job Details: 02/01/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer having frozen food issuesCalled tech line SR#7724067898, tech line recommended to replace seals in the icemaker assy.; ordrng 1 W10295078 (cover)"

Near Fairport, New York 14450

Steve

Job Details: 02/01/2019

OVEN KITCHENAID KODE500EBS04 Sr#7724064549 replaced dopr liner and put our glass back on from previous visit. Adjusted the liner to the glass for left and right side not lining up. The door tested good and customer satisfied.

Near Fairport, New York 14450

Steve

Job Details: 02/01/2019

WASHER MAYTAG MVWX500XW2 Found the pulley came lose removed but and added lock tight. Reinstalled and the washer tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035747 GEARCASE

Near Webster, New York 14580

Steve

Job Details: 02/01/2019

WASHER WHIRLPOOL WTW4816FW2 Tested washer. Found long fill error. Tested water valve and both hot and cold valves worked as expected. Calibrated washer it tested good.

Near Lima, New York 14485

Dave F

Job Details: 02/01/2019

WASHER MAYTAG MVWC200XW2 Washer drain hose has been rubbing against the wall and causing a flat spot on hose which then is now leaking and not draining correctly causing the washer to bang around while there is wet clothes . Ordering new hose W11244231. Customer paid in full .; ordrng 1 W11244231 (DRAIN HOSE)

Near Webster, New York 14580

Steve

Job Details: 02/01/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found the icemaker did not respond during diagnostics. Replaced Icemaker and it filled with water since it was still in diagnostics. The icemaker tested good.

Near Rochester, New York 14612

Dave L

Job Details: 02/01/2019

DISHWASHER KITCHENAID KDTE404DSS0 Machine was installed improperly causing a leak. Adjusted and leveled the unit. Testing good.

Near Rochester, New York 14616

Dave L

Job Details: 02/01/2019

WASHER MAYTAG MVWB766FW0 Unit was loud during spin cycle. Replaced gear case. Unit testing good.; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Rochester, New York 14616

Dave L

Job Details: 02/01/2019

DISHWASHER WHIRLPOOL WDF520PADB7 Replaced spray arms. Unit testing good.

Near Rochester, New York 14621

Dave L

Job Details: 02/01/2019

REFRIGERATOR GE N/A12345 "Unit was not in failed state upon arrival. Could not detect cause of failure. Connected unit to power supply, customer monitor.Model number was illegible"

Near Rochester, New York 14609

Dave L

Job Details: 02/01/2019

DRYER GE GTD65GBSJ2WS "Replaced igniter due to unit not heating. Replaced igniter, unit testing good."

Near Brockport, New York 14420

Gary

Job Details: 02/01/2019

WASHER MAYTAG MVWC465HW2 Repaired loose pully nut on drive pully.

Near Brockport, New York 14420

Gary

Job Details: 02/01/2019

WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics, unit was out of balance, recalibrated and advised sales to advise customers to make sure load is even and not rouse too much soap."

Near Williamson, New York 14589

Evan

Job Details: 02/01/2019

WASHER MAYTAG MHW5500FW0 Customer stated door would not lock or unlock intermittently. When unlocking door latch would unlock 2-3. Times before actually unlatching.Was able to replicate issue when starting cycle. Door would lock tech would attempt to unlock door it would click 2-3 times before unlocking.Unit needed latch to be replaced Replaced latch Ran test cycle Tested unit for customerUnit tested good

Near Brockport, New York 14420

Gary

Job Details: 02/01/2019

DISHWASHER WHIRLPOOL GU1500XLT2 Replaced chopper blade assy that was not spinning and was plugged up causing low water flow.; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP

Near Rochester, New York 14612

Gary

Job Details: 02/01/2019

DISHWASHER WHIRLPOOL WDT720PADW2 Replaced week door springs and door latch that were causing the door to pop open

Near Ontario, New York 14519

Evan

Job Details: 02/01/2019

DRYER MAYTAG MGDE300VW1 Replaced upper latch due to door popping open once unit had heated up.Replaced latch Tested latch Unit tested good ; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT

Near Avon, New York 14414

Dave F

Job Details: 02/01/2019

WASHER WHIRLPOOL WFW94HEXW2 Washer has F9E1 long drain error code . Drain pump is working . Could hear it trying to drain water out. Checked filter inside drain pump . Filter was plugged . Removed debris. Tested washer tested good .; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER

Near Rochester, New York 14615

Gary

Job Details: 02/01/2019

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced evap assy that was leaking and causing a no cool situation, recharged."

Near Farmington, New York 14425

Dave F

Job Details: 02/01/2019

RANGE KITCHENAID KFGD500EWH04 left front flame was very low . Adjusted flame . Tested good .

Near Fairport, New York 14450

Dave F

Job Details: 02/01/2019

OVEN KITCHENAID KODE500EBS02 F2E1 code was found stuck key . Found that the console needed to be replaced . Replaced console tested oven . Tested good .

Near Fairport, New York 14450

Dave F

Job Details: 02/01/2019

WASHER MAYTAG MVWB765FC2 Washer having sheets getting caught between the agitator and the tub . Found the screw was loose between the agitator plate and gearcase . Tighten and tested . Tested good .

Near Henrietta, New York 14467

Dave F

Job Details: 02/01/2019

RANGE JENN AIR JES1750FS1 Found the power connecters were burnt and the board and turned black. Called techline SR 7724069826. Techline said that the unit requires a four wire plug and the installation company had converted the plug to a three . Customer called installation company . Company is going to provide a new stove and customer is getting an electrician to change plug .

Near Rochester, New York 14620

Steve

Job Details: 02/01/2019

REFRIGERATOR KENMORE 253.6262202 Found the compressor running and not cooling. All fans are running. The unit has no refrigerant or the compressor is weak. The cost of the repair will outweigh the cost of a new unit.

Near Rochester, New York 14618

Steve

Job Details: 02/01/2019

RANGE FRIGIDAIRE R530 Found a broken wire at the element. Repair wire and the bake element is now working.

Near Rochester, New York 14620

Evan

Job Details: 02/01/2019

DRYER MAYTAG LDG9316AAM Replacing flame sensor and gas coils due to unit not heating.Replaced coils Replaced flame sensor Ran test cycle Unit tested good ; used 1 279834 (COIL KIT) from stock

Near Rochester, New York 14609

Evan

Job Details: 02/01/2019

DISHWASHER WHIRLPOOL GU2400XTPT3 Customer stated unit was not accepting commands but user interface was receiving power. Upon inspection checked thermal fuse . Fuse tested closed Inspected and cleaned ribbon cable for UI Plugged ribbon cable back into CCURan test cycle Unit now accepting commands after reseating ribbon cable Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 8193762 FUSE

Near Rochester, New York 14618

Dave L

Job Details: 01/31/2019

MICROWAVE WHIRLPOOL WMH31017FS0 "Unit had an open line fuse, removed a fuse that was too large for unit. Primary switch was not closing. Ordering control due to open control fuse.; ordrng 1 W10892389 (cntrl-elec), used 1 W11244490 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"

Near Fairport, New York 14450

Dave L

Job Details: 01/31/2019

REFRIGERATOR WHIRLPOOL WRT318FZDB01 Called tech line due to re occurring frosting issue sr7724053073. Symptoms and history point to control not regulating defrost. Pre ordering control.; ordrng 1 W11223731 (CONTROL)

Near Pittsford, New York 14534

Dave F

Job Details: 01/31/2019

RANGE KITCHENAID KGCT305XW2 Cook top sparking while turned off . After testing the unit I could not replicate the issue . Cleaned ignitors off . Customer wants to replace the switches anyway . Ordering four switches WP3185427; ordrng 2 WP3185427 (swtch-ignr)s

Near Rochester, New York 14623

Gary

Job Details: 01/31/2019

50#IM 18" FS KITCHENAID KUIC18PNXS2 "No water going into the icemaker and noisey drain pump, unit needs a watervalve and a drain pump; ordrng 1 W10585391 (valve) and 1 WP2313705 (pump)"

Near Caledonia, New York 14423

Gary

Job Details: 01/31/2019

MICROWAVE WHIRLPOOL WMH73521CS4 "Replaced fuse and fuse blew as soon as the door was closed, ordering 3switches and two interlock plates.; rqstng P&A on 3 W10138793 (fuse)s and 3 W10727360 (microswitch)s and 2 WP8206419 (interlock)s"

Near Rochester, New York 14612

Gary

Job Details: 01/31/2019

FREEZER WHIRLPOOL WRX986SIHV00 "Drawer is warped and the front panel is not locking into place, ordering second panel.; ordrng 1 WPW10493169 (bin-freezr)"

Near Rochester, New York 14617

Dave L

Job Details: 01/31/2019

DISHWASHER KITCHENAID KDTE254ESS3 "Replaced cracked water valve. Checked for leaks, unit testing good."

Near Rochester, New York 14615

Dave L

Job Details: 01/31/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM04 LED lights were dim inside refrigerator. Replaced LES module. Unit testing good.

Near Canandaigua, New York 14424

Steve

Job Details: 01/31/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Replaced ice maker for not calling for water. Replaced auger motor for turning auger with ice bin installed but would turn without the bin installed. Found the door is warped where it meets the door switch causing internment ice production. ordering door. ; rqstng P&A on 1 W10855083 (dor-fip SS LEFT), states that autho needed"

Near Rochester, New York 14606

Dave L

Job Details: 01/31/2019

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Cam was misaligned causing door issues. Readjusted door.

Near Rochester, New York 14611

Dave L

Job Details: 01/31/2019

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is not cooling due to an open evaporator fan motor. Replaced fan motor. Unit tested good; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Victor, New York 14564

Steve

Job Details: 01/31/2019

50#IM 15" FS WHIRLPOOL GI15NDXZS2 Doing the recirculation pump as a water level sensor failed during diagnostics causing the water to just keep running and no ice. Ordering reservoir pump and recirculation pump. The unit had gravity drain and the drain line is plugged causing water to stay in bottom of unit. Informed customer to have drain line looked at.; ordrng 1 W10908287 (pump) and 1 WPW10489125 (pump)

Near Webster, New York 14580

Dave L

Job Details: 01/31/2019

DISHWASHER MAYTAG MDB8989SHZ Replaced dented tub and broken door links.

Near Rochester, New York 14608

Dave F

Job Details: 01/31/2019

WASHER WHIRLPOOL WFW75HEFW Replaced washer user interface due to not responding to commands . Tested washer in auto diagnostics. Washer is now working as expected.

Near Webster, New York 14580

Dave L

Job Details: 01/31/2019

REFRIGERATOR FRIGIDAIRE DGHF2360PF8A Unit would intermittently dispense ice. Display on UI was defective. Replaced UI. Unit testing good.

Near Rochester, New York 14621

Evan

Job Details: 01/31/2019

RANGE FRIGIDAIRE FGGF3047TFA Customer stated unit is missing griddle.Upon inspection discovered unit was missing griddle Ordering griddle; ordrng 1 5304495353 (griddle)

Near Rochester, New York 14612

Gary

Job Details: 01/31/2019

WASHER WHIRLPOOL WTW8200YW0 Replaced control that wasn't sending power to the drain pump

Near Pittsford, New York 14534

Dave F

Job Details: 01/31/2019

MICROWAVE WHIRLPOOL WOC75EC0HS01 Replaced oven door due to being broken on delivery. Tested door . Tested good .

Near Churchville, New York 14428

Gary

Job Details: 01/31/2019

REFRIGERATOR AMANA ABB2221WEB1 Repaired binding damper door assy. That wasn't allowing cold air into the fridge compartments.